Job Title: iManage SupportEngineer (Tier 1 & Tier 2) – Remote (UK) Location: UK – Remote About the Role We are looking for entry-level iManage Support Engineers to join our remote UK-based team. You will provide frontline support to users adopting the iManage Cloud platform, helping those who are new to the system navigate and resolve … tasks and troubleshooting user-related problems. This role offers a great opportunity to develop your skills within a dynamic IT environment. Key Responsibilities Deliver Tier 1 and Tier 2 support to users accessing the iManage Cloud platform. Assist users unfamiliar with iManage Cloud by providing clear, patient guidance. Respond to user requests and issues via the general help desk. … Perform basic troubleshooting and escalate complex issues appropriately. Support the smooth adoption and daily use of iManage Cloud. Maintain accurate records of support requests and resolutions. Collaborate with other IT teams to ensure user satisfaction. Requirements Basic understanding or experience with iManage or similar document management systems is beneficial but not mandatory. Strong customer service skills with a More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
KHUDA TECHNOLOGY LIMITED
Network SupportEngineer ***SC CLEARANCE REQUIRED*** Salary: up to £65,000 Location: Birmingham Hybrid Here at Khuda technology were on the lookout for a Network Engineer with experiencein Palo Alto and Azure to join an international MSP. The role focuses on network security and cloud infrastructure, with hands-on work designing, implementing, and managing secure, scalable solutions. … Alto solutions. Proficiency in Terraform, Ansible, or PowerShell for automation. Knowledge of ADFS, SAML/SSO, and cloud-native security tools. Certifications: PCNSE (Palo Alto Networks Certified Network Security Engineer) PCCSE (Prisma Certified Cloud Security Engineer) If you're passionate about network security and cloud technology, we'd love to hear from you, apply today More ❯
the company is involved in the strong expansion of fiber optics in Austria and cooperates with Austria's major mobile communications providers. Was werde ich hier machen? Customer facing supportengineer in vendor-network operator environment (on-site) Maintenance and support activities of voice and/or messaging core network elements in a cloud environment (network change … operations, upgrades, processing/tracing trouble tickets, performance monitoring, troubleshooting, inspection tasks, etc.) Acting as interface between network operator technical team and vendor level 3 support Providing technical support for mobile and fixed voice and messaging services On-call duty (if required) Was sollte ich mitbringen? University degree in computer science, electrical engineering/telecommunication, software engineering or … equivalent Solid IT background - computer and transmission HW, IP networking, solid Linux knowhow, knowledge/experience of cloud technologies (Openstack, Container) is a plus Network support experience Working knowledge in following telecommunication protocols: ISUP, MAP, SIP, Diameter Mobile and fixed voice core and/or messaging knowhow IMS architecture knowhow is beneficial Acting as reliable team member in an More ❯
Trade Floor SupportEngineer | Contract c. £400 day rate | London Location: London (Onsite, 5 days/week) Contract: 6-month rolling Agency: Jonothan Bosworth Recruitment Are you a hands-on, fast-thinking engineer with experience supporting high-pressure trading environments We’re hiring two experienced Trade Floor Support Engineers for a leading financial institution in London. … at the heart of the action, supporting traders and front-office teams with their day-to-day technical needs. Your Role: You’ll be delivering deskside and trade floor support to a demanding user base, ensuring seamless operations in a high-stakes environment. From fixing hardware and patching to supporting Bloomberg terminals and virtual machines, you’ll be the … Fluent French & English (spoken and written)Experience with trading applications such as Bloomberg, Eikon, WebICE, Workspace, TP ICAPProficiency in Office 365 , SCCM or LANDesk, reimaging/building desktopsSolid deskside support skills and customer-facing professionalism Nice to Have: IPC turret/portal experience MAC/iPad support Intune Fluke/VLAN patching diagnostics Why Join Work in a More ❯
Job title: VDI SupportEngineer Client: Fintech Rate: Up to £550 p/d (inside IR35) Duration: 6 month rolling Location: London/Hybrid We're working with a leading investment bank seeking an experienced Citrix Engineer for a 6-month contract (inside IR35), offering £550 per day . You'll be joining a fast-paced team … Windows 11 build as needed • Log fixes and documentation in Confluence • Collaborate with other Citrix engineers to troubleshoot and resolve complex issues If you are interested in the Security Engineer role, please apply directly or email More ❯
Senior Broadcast Engineer – Specialist Support Bracknell | Hybrid Are you passionate about broadcast technology and thrive on solving complex, high-impact technical problems? ICP Search is proud to be partnering with a cutting-edge broadcast technology company that’s at the forefront of IP and cloud transformation for some of the world’s most iconic broadcasters and streaming platforms. … video delivery for tier-one names including global networks, sports platforms, and OTT providers. As they continue to expand their global footprint, they’re now seeking a Senior Broadcast Engineer – Specialist Support to join their highly regarded technical team. You’ll play a mission-critical role in supporting systems relied upon by industry giants—ensuring uptime, troubleshooting complex … workflows, and helping clients get the very best from cutting-edge broadcast infrastructure. What You’ll Do: Act as first responder for support activities via Helpdesk, Slack, Teams, and phone. Triage, investigate, replicate, and resolve complex technical issues for global broadcasters. Lead live investigations and collaborate directly with customers to ensure seamless operations. Maintain and manage media infrastructure both More ❯
Job Title: Customer SupportEngineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and Europe. … Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated Customer SupportEngineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role As a … Customer SupportEngineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide high-quality, timely technical supportMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Confidential
Job Title: Customer SupportEngineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and Europe. … Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated Customer SupportEngineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role As a … Customer SupportEngineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide high-quality, timely technical supportMore ❯
Technical SupportEngineer (Commercial Catering/Food Service) £40,000 - £45,000 + Training + Progression + Excellent Company Benefits Glasgow, Commutable From: Paisley, East Kilbride, Motherwell, Larkhall, Cumbernauld Are you from a Commercial Catering or Food Service background? Are you looking to step off the tools into a days-based role within a close-knit team known … Monday - Friday role where you can help the growth of a key division without sacrificing your work-life balance. This is a great opportunity for someone already in Technical Support/Operations, or for someone on the tools looking to transition into an office based role whilst keeping a technical challenge. In this role you will provide support … involved with wider projects to assist in holistic process & operational improvements, contributing to overall best practice of working. This role suits a Commercial Catering, Food Service or White Goods Engineer looking to step off the tools whilst still having a technical challenge, being able to use and impart their knowledge The Role: M-F, 40hr week Office based (some More ❯
1st line IT SupportEngineer Liverpool MSP Salary: £25 – 28k plus benefits The Opportunity for you… Are you currently working on a service desk or within IT support looking to join a company that offers progression? Or maybe you have a passion for IT, just graduated, but haven’t yet managed to get your foot in the … door? Then this is the job for you. As a 1st line IT SupportEngineer, you’ll be based in the Liverpool office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. This company strongly encourages the development of the … that you have the right attitude, have an interest in starting a career in IT and are willing to learn whatever it takes to become a great 1st line support! Driving license is required for this role to visit customer sites. You'll get free city centre parking with this role too. Next steps… If this sounds like something More ❯
1st Line SupportEngineer Norwich £24,000 - £27,000 DOE Annual Bonus, Private Healthcare, Long Service Bonus, etc, Are you an IT Technician/Engineer and feel like you’re being held back in your current role. This local MSP encourage their Engineers to get involved in all levels of tickets, whilst still be dedicated to their … on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of-hours project work Technical Skills: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft 365 apps including OneDrive/Teams Ability to More ❯
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Application SupportEngineer ( Patch Orchestration) Location: KnutsfordDuration: 31/12/2025Payrate: £358/day Inside IR35 Role Description: EaaS Patch 1. Working Experience in Application Support, Maintain … 1. Working experience on Linux and Windows Operating System. 2. Working knowledge of IBM MQ, Kafka, Oracle, Ms SQL Server or other relational Databases. 3. Has configuration, management and support experience of Apache Web Servers and Application Servers - JBOSS, WAS. 4. Implementation knowledge of Chef, Ansible, Firewall, PKI, Cyber wallet and SSL/TLS encryption If you are interested More ❯
2nd Line supportengineer - ON SITE 5 DAYS A WEEK We are looking for an experienced 2nd Line supportengineer to join our global manufacturing client. The ideal candidate will have a strong background as a 2nd Line supportengineer/Floorwalker. The key for the role is to have a blend of the … and maintaining the IT infrastructure to ensure up-time and availability of the computer infrastructure, within defined budget limitations to obtain the company’s objectives and provide first line support to end users. Hardware: Ensure installations, maintenance, replacement and security of the various servers and other micro devices (e.g. PC’s, Laptops, Network-and Barcode Printers, RF-terminals, LAN … network systems by establishing and enforcing policies and defining/monitoring access.Support and administer (Fortigate) firewall environments in line with IT security policy. Standard server & software client packages: Implement, support and customisation of the company’s standard server & client software.Support end users on IT issues, ensure appropriate communication between key users and IT.Ensure solutions for IT requests/changes More ❯
significantly increase efficiency. At HYBRID Software, our customers and our employees are at the center of our business. We strive to continuously improve our products and provide a strong support service for our customers. Our products are used by hundreds of customers worldwide in all areas of prepress and print. With offices in Belgium, France, Germany, Italy, Spain, UK … to strong business growth, we are looking to strengthen our team with a Solution Engineer. For our offices in Merelbeke, Belgium we are currently looking for a dedicated Senior SupportEngineer . You will join our Solutions Team and you will report directly to the Operations Manager. Your Responsibilities: You will be responsible, together with your team members … for the Customer Service Support and After Sales Services regarding our inhouse built software products. Diagnose and resolve complex technical issues efficiently related to the use and implementation of our software. Document support processes and maintain records of customer interactions. Reporting back to our development teams any recurrent issues that arise through our internal tools. Ensure that the More ❯
Embedded Software Engineer & Radar Systems Support Department: Engineering Location: Colorado Springs, CO - Onsite Role Type: Contract to Hire Clearance: Active Secret security clearance required. TS/SCI clearance preferred. About Our Client Our client is a trusted federal partner providing support to the U.S. Space Force and other defense agencies. They work on high-impact missions supporting … domain. The company operates within Colorados growing defense and aerospace ecosystem, focusing on radar systems sustainment and modernization efforts for strategic radar assets. Job Description As an Embedded Software Engineer supporting radar systems, you will contribute to the development, integration, and maintenance of embedded software systems that support Upgraded Early Warning Radar (UEWR) sites and other strategic radar … embedded software used in ground-based radar systems, particularly within phased-array radar platforms. Develop and maintain low-level code in C and C++ for real-time operating environments. Support radar signal processing, radar control systems, and interface development for hardware communication. Perform integration, troubleshooting, and validation of embedded software modules in lab and operational settings. Collaborate with systems More ❯
Senior Support/Network Engineer Opportunity in the Telecom Sector! A fast-growing high-tech company is seeking a skilled Senior Support/Network Engineer to join their global CSO Access team. This is a fantastic opportunity to work in an international environment on innovative network connectivity solutions that power leading service providers worldwide. Position: Senior … Support/Network Engineer Location: Leuven, Belgium (Hybrid - 3 days on-site, 2 days remote) Experience: Minimum 5 years in telecom or enterprise networking environments About the Company Our client is a trusted provider of open, software-driven network connectivity solutions, supporting over 120 international service providers, including Tier 1 carriers. With nearly 500 employees worldwide, their culture … fosters empowerment, openness, and collaboration across diverse, agile teams. They are dedicated to innovation and delivering high-value technical solutions globally. Responsibilities Provide technical support to operators and integrators worldwide, validating solutions and driving project wins. Troubleshoot and resolve complex hardware and software issues by collaborating with R&D and cross-functional teams. Pre-validate new features before customer More ❯
Job Title: Technical Publication - SupportEngineer Location: Barrow - On Site Salary: Negotiable dependant on experience What you’ll be doing: Providing input/support to the Principal Engineer to aid in the production, management, verification and validation of Training Aid Books (TAB), Composite Diagrams (CD) and Damage Control Headquarters (DCHQ) Documentation Constructing procedural documents for all … both in-service and future platforms Producing manuals for the safe operation of all systems and equipment, including hotel services, weapons, combat systems and propulsion systems Working alongside other Support Engineering teams to provide support and interpretation of Technical Information from external suppliers and the Interactive Electronic Technical Publication (IETP) Interpreting technical data including (but not limited to … additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive The Technical Publications Team: As an Engineer - Support Engineering, you will be working for a team responsible for creation of Technical Publications within the larger Support Engineering department utilising (and improving) existing Technical Documentation More ❯
Ilkeston, Derbyshire, East Midlands, United Kingdom
Core Control Solutions Limited
Join Core Control Solutions as a System SupportEngineer! Are you ready to dive into the world of complex infrastructure and control systems? Core Control Solutions is on the lookout for a dynamic and technically adept System SupportEngineer to join our team. As pioneers in the integration, control, and automation of mission-critical systems across … Control Solutions are pioneers in the integration, control, and automation of complex infrastructure. We supply mission-critical control and communication systems to multiple industries. What You'll Do: System Support: Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime. Preventive Maintenance: Conduct routine inspections, system audits … teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality. Documentation: Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation. Training and Support: Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems. Continuous Improvement: Stay ahead of industry trends, emerging technologies, and More ❯
A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application SupportEngineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology, ensuring systems … operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development teams to implement … improvements and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯
BEMS SupportEngineer - Data Centres Are you a seasoned Building Energy Management Systems (BEMS) SupportEngineer hungry for a thrilling career move into Data Centres? Well, hold onto your hats because we have an exciting opportunity for you! We're currently on the lookout for a Support (Service) Engineer to join our vibrant Data … Centres Support Division!This is an onsite role you must be located within comfortable travelling distance of Slough/West Drayton/Hayes. At BMSI, we're not just offering you a job; we're inviting you on an adventure. Picture yourself as part of one of the UK's largest independently employee-owned BMS companies. Growth, collaboration, and More ❯
through to the smallest tech start-ups. We're truly international, with over half of our customers in the US with the remainder across EMEA and APAC. Our Customer Support team provides first-class service, with a Customer Satisfaction rating of >97%. It's an incredibly exciting time to join us, following recent funding we are in a … strong position to enhance our core offering and expand into growing international markets. We are now looking for someone to help support the growth of the unparalleled Scheduling products that Cronofy offer. We are passionate about helping people grow their careers whilst at Cronofy. Once you have demonstrated your capability as a SupportEngineer you will be … SRE (site reliability engineering). This makes the role ideal for someone looking to take their first steps in a software engineering career. The role Part of the Technical Support team, the role of SupportEngineer is to support Cronofy's customers, resolving technical issues and queries whilst providing first-class customer support. The SupportMore ❯
Shoreham-by-Sea, West Sussex, England, United Kingdom
First Recruitment Services
We’re on the lookout for an experienced Infrastructure Support Specialist to join a dynamic software company based in Shoreham-by-Sea. Reporting to the Customer Support Manager, you’ll play a key role in maintaining and optimising our infrastructure operations. If you thrive in a Linux/Unix environment, have a knack for AWS and PostgreSQL, and … enjoy solving complex technical puzzles. As an Infrastructure Support Specialist, your key responsibilities will include: Assisting with the daily management of infrastructure operations Troubleshooting and resolving support cases (including server crashes and memory issues) Administrating Active Directory for user and group management Working closely with internal teams to maintain system stability and performance Providing internal support for More ❯
Technical SupportEngineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical SupportEngineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a … product teams to learn how our tools work under the hood - and how to fix things when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who … attitude beats experience - so if you're curious, communicative, and motivated to learn the world of cybersecurity, let's talk. What You'll Do Assist customers by responding to support tickets using tools like Jira Service Desk - and jump on Zoom calls when needed to troubleshoot live issues. Learn how our platform works, including data flows, APIs, and vulnerability More ❯
Customer SupportEngineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants and … known manufacturers including Jenoptik, Renishaw and Micro-Vu, Sempre offers an extensive range of products to increase efficiencies and boost productivity. The Sempre Group was founded in 2000 to support the UK and Irish Manufacturing industry with all things measurement. We have developed to improve efficiency across the whole quality and production process with high-speed technology and digitalisation … services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer SupportEngineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build up a strong More ❯
We are looking for a SupportEngineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team to identify operational needs. You will become intimately familiar with the architecture of our systems while developing solutions for our … customers and services. You'll drive prioritization of operational issues and scaling requirements in support of the wider organization. You will get the opportunity to work closely with a great team of software developers who will help you grow (and also learn things from you). Successful candidates should: Have the ability to learn technical concepts quickly with a … and customer experience Have strong written and oral communication skills Can deal with ambiguity and work with minimal supervision Key job responsibilities 2+ years of software development or technical support experience Bachelor's degree in engineering or equivalent Experience troubleshooting, operational excellence, and debugging technical systems Experience in Java A day in the life Mitigate policy engine, software risks More ❯