many hats and collaborate in an environment that's more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a SupportEngineer (Technical Operations Center Engineer), you seek resolution to problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services … drive projects to implement them. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity that's higher than most … you'll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST or 1 PM to 10 PM IST. You More ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team.THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across … our network. You will have strong expertise and the ability to provide rapid solutions.Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.Liaising with Support to get issues fixed.Configuring, installing and supporting any client hardware and software.Configuring, installing required devices.Processing new and leaver accounts.Managing, assessing, and reporting on project activities to meet deadlines.Focus on solving customers problems More ❯
of various sizes that create apps for Apple and Google. Our clients are located globally, with a focus on Europe, the USA, and Asia. Key Responsibilities Provide remote technical support to customers in a fast-paced environment Resolve customer issues efficiently and effectively Maintain excellent customer satisfaction through prompt responses to inquiries and concerns Prioritize and manage multiple supportMore ❯
Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment … across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯
requests, problems and changes Perform the troubleshooting, answering user queries, search the root cause of problems and implement changes Escalate the tickets to the correct high level of service support if needed Resolve Incidents, Requests, Problems and execute changes Contribute to maximizing first-line on the spot fixes (coaching, maintaining KB, recording findings from the resolution of incidents for … activities, like writing administrative, Installation, user guides Participate in creating a step by step Standard Operational Procedures Perform automation scripting Investigate new technologies to optimize the work of the support team Working Conditions: Work 8 hours covering the time range between 08h00 and 19h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed. Office located More ❯
If you can read control logic/PLC software, rectify faults, maybe do some small PLC software adjustments or upgrades- great! Siemens PLC or Rockwell Automation/Allen Bradley PLC diagnostics, fault diagnosis of factory automation, conveyor, machinery is the More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum £45K + Overtime + Bonus, Car
If you can read control logic/PLC software, rectify faults, maybe do some small PLC software adjustments or upgrades- great! Siemens PLC or Rockwell Automation/Allen Bradley PLC diagnostics, fault diagnosis of factory automation, conveyor, machinery is the More ❯
Are you looking for an exciting new opportunity? Join a well-established organisation with a rich history dating back to 1933, originally founded as an electrical contracting and repair business in Margaret Street, W1. Today, the company continues to operate More ❯