1 to 25 of 128 User Research Jobs

User Researcher - Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across ...

digital application. This is an opportunity to play a key role in shaping the direction of a complex, high-impact service by ensuring that user needs are clearly understood and evidenced from the outset. You will work directly within a multidisciplinary product team, alongside a UX Designer, Product Owner … engineers and stakeholders, helping to define and validate the direction of the service through high-quality research and insight. The role is research-focused, with design collaboration forming an important part of how your work informs and shapes the product. About You This is an excellent opportunity ...

successful delivery across key government departments including the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. We specialize in user-centred design, agile delivery, and creating technology that truly makes a difference. We are looking for a skilled User Researcher to lead … deliver user research activities through the Beta phase of product development. This role focuses on understanding user needs, generating actionable insights, and ensuring that user-centered design principles are Embedded throughout the delivery life cycle. You will work closely with product, design, and engineering teams ...

Description About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively … solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. ...

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You’ll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking … with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research ...

Senior User Researcher Leeds, Manchester, Bristol, Newcastle £55,000-£70,000 We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research … problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research ...

hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# User Researcher (SC Eligible) - Consultant - Digital ExcellenceGlasgow, London, Manchester, Newcastle Bank House## **Your Role**• Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products and services that solve users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies ...

User Researcher - Public Sector Transformation £64,000 - 70,000 GBP Car Allowance, Bonus & Strong Benefits Package Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher (SC Clearable) Salary: £64,000 - £70,000 + benefits Location: London (Hybrid) About the Client: Our client … local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include ...

Senior User Researcher London Full Time - up to £70,000+ benefits A leading digital services client that supports both public and private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this … role could be the role for you! What You’ll have the Opportunity to do as a Senior User Researcher: Advise clients on how to solve different complex problems using research, people-centred design & flexible, fast-paced research. Lead teams to design services that meet different user ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance … support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle ...

Description About the Role: Grade Level (for internal use):03 We're hiring a Product Designer to lead the user experience of Spark Assist, an enterprise GenAI tool scaling across S&P Global. This is a strategic, hands-on role for a designer who has shipped real products inside … intersection of AI, financial workflows, and rapid iteration. You'll partner directly with leadership and customers to shape Spark Assist's direction, run user research, and help scope the design roadmap and team growth. You'll set the bar for what an intuitive, trustworthy, and genuinely useful enterprise ...

Title: Senior User Researcher (Contract) - Public Sector/Digital Services Contract Length: November Location: London (Hybrid ) Clearance Required: BPSS Overview We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join … multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery and Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product ...

User Researcher - Remote/UK - £400.00 Per Day Outside IR35 We are looking for an experienced User Researcher to join a government digital delivery team. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet … product teams, and policy colleagues, you will help shape services that are simple, accessible, and effective for all users. Essential Skills: Proven experience conducting user research for digital services. Strong understanding of user-centred design, usability principles, and accessibility standards. Experience working with the GOV.UK Design System ...

Description: We are looking for a versatile and impact-driven Senior Product Designer to join our growing Design team. You’ll take ownership of user-centric experiences across our app and digital products. This is an end-to-end role - from research and wireframing through to polished high … fidelity UI. You'll be responsible for translating strategic product visions into seamless, user-friendly experiences, ensuring every decision is backed by research, empathy, and business goals. Key Responsibilities: Product Design Ownership: Own end‐to‐end UX/UI design for key initiatives, from discovery through delivery, ensuring ...

Senior UX Designer – Banking & Finance We are seeking a Senior UX Designer with deep expertise in user research and banking & financial services to design intuitive, compliant, and customer‐centric digital experiences. You will lead research-driven design initiatives across complex financial products, working closely with product managers … business stakeholders, and compliance teams. This role requires someone who can translate complex financial concepts into simple, usable, and accessible experiences, grounded in strong research insights and validated through data. Key Responsibilities UX Research & Strategy Lead end-to-end UX research activities including: User interviews, contextual ...

Cleared Lead User Researcher - AI Product experience essential £650 p/d Outside IR35 Initial 3 month contract with a 9 month extension likely 3-4 days per week on site in Central London Overview iO Associates are working with a very exciting company developing AI tools into … Defence & Secure Government industry. They need 1-2 Lead SC Cleared User Researchers for 2 workstreams that will be delivering a bespoke AI product into Defence and Secure Government clients. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments, AI Product development ...

across the UK property market, the Senior UX Designer/Senior Product Designer/UX Designer will play a key role in shaping complex, user-centred digital products across a broad property technology platform. This is a business investing heavily in the future of property software, with a focus … Senior UX Designer/Senior Product Designer/UX Designer will take ownership of complex problem spaces from discovery through to delivery, uncovering user insight and translating this into intuitive, accessible, and commercially valuable product experiences. The role will suit someone who enjoys solving complex workflow challenges, working closely ...

About Scrumconnect At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. … creativity, and collaboration, and we are passionate about building solutions that matter. About the Role We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams ...

Raleigh, NC: Philadelphia, PA: Amsterdamtime type: Full timeposted on: Posted Todayjob requisition id: R109717*Are you ready to shape product strategy through world‐class user insight?**Do you want to set the research vision that drives real business impact?***About our Team:**The Global UX team at Elsevier … group of designers, researchers, and content specialists dedicated to creating intuitive, impactful experiences for customers around the world. We work at the intersection of user needs, business strategy, and technology to shape products and services that help researchers, clinicians, educators, and institutions make better decisions faster. Our team partners ...

work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. What you will do: Design user experiences for new and existing digital applications. Collaborate with product owners, developers, testers, stakeholders, and other UX team members in an agile environment. Communicate … levels. Contribute to design principles, guidelines, and pattern libraries. Support and help govern a unified enterprise design system. Stay informed on UX trends, research methods, and user preferences. Partner with the UX Research team to interpret analytics, conduct usability testing, and support user research. Work independently ...

complex B2B products. This is a hands-on role with genuine influence. You’ll work closely with Product and Engineering teams to improve user journeys, modernise legacy platforms, and establish scalable design systems across multiple products. You’ll be involved in everything from user research and workflow … through to wireframing, prototyping, and supporting implementation with React development teams. What you’ll be doing: Designing intuitive experiences for complex operational software Conducting user research and usability testing Building and maintaining scalable design systems and component libraries Collaborating with Product Owners and Engineers on new feature delivery ...

digital products from the ground up while also influencing the evolution of an established product portfolio. You’ll work at the intersection of user experience, innovation, and complex data challenges - transforming ideas into intuitive, scalable, and user-focused product experiences. The Role As a Product Designer, you will … responsible for exploring, validating, and scaling new product concepts. You’ll collaborate closely with Product Managers, Product Owners, and Engineering teams to create wireframes, user journeys, prototypes, and design systems that support both greenfield innovation and enhancements to existing platforms. This role combines strategic product thinking with hands ...