51 to 75 of 279 User Research Jobs

s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across … Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital … interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice More ❯

s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across … Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every … digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer More ❯

technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and … hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. What experience youll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid understanding of user More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing … and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of … days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency More ❯

working on products and services that positively impact users, communities and the planet. What you’ll be doing As UX/UI Designer, you’ll be central to shaping user-centred digital experiences. You’ll work across the full design lifecycle — from research through to prototyping and delivery. You’ll collaborate with clients, developers and strategists to understand … user needs and translate insights into intuitive, elegant interfaces.With experience across process-driven User Experience Design as well as high-fidelity user interface design, you’ll map user journeys and design wireframes and prototypes across a range of projects. You’ll design branded visuals and contribute to design systems that scale across platforms.This role is varied … and hands-on. You’ll be involved in everything from user research and accessibility improvements to supporting pitches. You’ll be part of a team that values openness, inclusion and continual learning. What experience you’ll need to apply Proven experience applying user-centred design principles. Strong UX design skills including wireframing, prototyping and journey mapping. Solid More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad’s next “Rising Star of the Year?” Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

User Researcher - BPSS Clearance Required Location: Newcastle, UK Work Pattern: Hybrid – 3 days in office/2 days remote Clearance: BPSS required Employment Type: Contract About the Role We are seeking a motivated and analytical User Researcher to join our growing team in Newcastle. In this role, you will be at the forefront of understanding user needs … behaviours, and pain points to help design and deliver outstanding user experiences. As a User Researcher , you will work independently, taking ownership of research activities from planning to delivery. You’ll act as a subject matter expert within your team, collaborating with designers, developers, and product managers to ensure our solutions are user-focused and data … driven. This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment. Key Responsibilities Conduct user interviews, usability testing, and other research methods to gather insights and feedback. Analyse how users perform tasks to identify opportunities for improved experiences. Create and maintain user personas , journey maps , and other More ❯

are seeking a Senior Product Designer (App) to join our diverse, dynamic, collaborative and creative Product Design team. In this role, you will create functional and appealing products, balancing user experience, business goals, and technology through research, prototyping, and collaboration with cross-functional teams including product managers, developers, optimisation and trading teams. You will create meaningful, accessible and … desirable experiences that delight our users. The responsibility Lead App Design Projects: Take ownership of the entire design lifecycle for key projects, from initial research and concept development to final implementation and iteration. User Research and Testing: Conduct user research, usability testing, and data analysis to inform design decisions and validate concepts. Collaboration: Work closely … with product managers, engineers, and other stakeholders to ensure design solutions meet user needs and business objectives. Prototyping and Wire-framing: Create high-fidelity wireframes, prototypes, and mockups using Figma. Design Systems: Develop and maintain design systems to ensure consistency across all product touch-points. Ensure best practice and governance are upheld with the maintenance of our Design Systems. More ❯

User Researcher (Active SC required) Contract Duration: Beginning October – End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯

User Researcher (Active SC required) Contract Duration: Beginning October – End of January (with potential to extend) Day Rate: £500 Outside IR-35 Predominantly remote with on site attendance in London We are seeking an experienced User Researcher to support the formation of a new Data Team. This role is critical in helping us understand how users interact with … data systems, dashboards, and reporting tools, ensuring that our solutions are intuitive, accessible, and aligned with genuine user needs. Key Responsibilities: Conduct user research activities including interviews, surveys, contextual inquiries, and usability testing across relevant user groups. Synthesise research findings into actionable insights to inform the design and development of data tools and reporting frameworks. … Collaborate closely with data analysts, engineers, and product managers to embed user needs throughout the development lifecycle. Develop personas, journey maps, and service blueprints to visualise user experiences and identify areas for improvement. Present research findings and recommendations in stakeholder sessions using clear and engaging formats. Identify gaps in user understanding or engagement with existing data More ❯

users love. What You’ll Do Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design … decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable. Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re … passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX More ❯

users love. What You’ll Do Support Discovery & Strategy – Help frame problems, test ideas, and guide your squad toward validated solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design … decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions that are desirable, feasible, and commercially viable. Champion Design Systems & Accessibility – Ensure consistency, scalability, and compliance with WCAG 2.2 AA standards. Foster a Discovery Culture – Encourage rapid experimentation, user engagement, and continuous learning. About You You’re … passionate, discovery-led designer with experience in regulated environments and a strong foundation in UX. You bring: Solid experience in UX and product design, with exposure to service design, user research, content design, or strategy. Hands-on experience designing for native mobile apps (iOS and/or Android), with a deep understanding of platform guidelines and mobile UX More ❯

Position: Full time – permanent Location: Gatwick/Hybrid Do you understand great design and have a passion for creating user-focused innovative, engaging and accessible digital experiences? If so, we are looking for a Web Designer to support the design and development of William Reed’s web platforms. Playing a pivotal role in UX and UI design, the Web … Designer will collaborate with the Senior Web Designer, Head of Design & UX and the wider digital team to create and design user-centric, responsive and accessible solutions by translating design ideas into intuitive interfaces that optimise user journeys and enhance William Reed’s digital presence. What you’ll be doing: User Experience & Research Conducting user research and analysing data and user feedback to inform and enhance design decisions Creating wireframes, prototypes, and user flows to visualise concepts Applying UX best practices for usability and accessibility Stakeholder Collaboration Working closely with product managers, developers, and marketers to align goals Presenting designs and gathering feedback to refine concepts Balancing business objectives with user More ❯

Were hiring a Senior User Experience Designer to join a world-class design consultancy for a 12-month fixed term contract . Youll lead experience design projects across healthcare and consumer sectors, creating meaningful solutions that improve lives. This is a hands-on role where youll shape design strategy and craft experiences that blend physical and digital touchpoints. What … youll be doing As Senior UX Designer, youll work closely with clients and internal teams to understand user needs, define experience strategies, and design solutions that are intuitive, inclusive and impactful . You will be comfortable analysing insights and translating them into compelling user journeys. Youll facilitate workshops, participate in user research, and prototype ideas that … will involve collaboration with designers, engineers, researchers and strategists to ensure experiences are cohesive and grounded in real-world contexts. What experience youll need to apply Proven experience in user experience or digital product design. Background in user interface design. Strong portfolio showcasing end-to-end design thinking. Skilled in user research, journey mapping and prototyping. More ❯

a growing digital team and play a key role in shaping end-to-end experiences across complex products and services. You'll work collaboratively with multidisciplinary teams to understand user needs, map customer journeys, and design seamless services that deliver measurable impact. This role requires a mix of strategic thinking, hands-on design, and stakeholder engagement. You will connect … the dots between user research, business objectives, and technology to create services that are both user-centred and operationally feasible. Key Responsibilities Lead the design of end-to-end services, ensuring user needs are met across all touchpoints and channels Conduct user research and translate insights into actionable service design artefacts such as personas … and non-technical audiences Contribute to continuous improvement of design processes and methodologies Skills & Experience Proven experience as a Service Designer or similar role in digital transformation, consultancy, or user-centred design environments Strong portfolio showcasing service design projects, from research through to implementation Proficient in creating service blueprints, journey maps, process flows, and experience prototypes Comfortable using More ❯

A leading UK-based consumer digital platform that connects millions of families with unforgettable leisure experiences is searching for a highly commercial and user-centric UX/UI Designer. This is a pivotal role that will define and elevate the digital experience across the company’s core platforms, which include a high-traffic public website, a premium membership product … Salary - up to £60K Location - Birmingham (hybrid) Responsibilities: Own the end-to-end UX/UI design strategy and execution for key digital platforms, ensuring a unified and consistent user experience. Strategically design features and flows that optimise user journeys from discovery through to transaction, directly supporting business growth targets. Champion a user-centred, accessibility-focused approach … conducting and leveraging user research and testing to inform and validate all design decisions. Produce high-quality wireframes, prototypes, and final design assets, actively contributing to and maintaining a scalable design system. Work closely with cross-functional teams (Product, Engineering, Marketing, Commercial) to ensure design aligns with technical feasibility and business objectives. Experience: A strong track record as More ❯

and digital transformation? We're looking for a Principal UX Designer to lead the design of intuitive, impactful digital products that improve lives. In this role, you’ll shape user experiences across web and mobile platforms, working closely with cross-functional teams in a fast-paced, agile environment. You’ll bring strategic thinking, creativity, and empathy to every design … decision—balancing user needs with business goals. 🔍 What We’re Looking For: 4+ years in a Principal/Senior/Lead UX role, with a strong portfolio of digital product design—ideally in healthcare or medtech. Expertise in user-centred design , UX strategy , and human-computer interaction . Proficiency in tools like Figma , ProtoPie , Adobe XD , or similar. … Experience with user research , usability testing , and translating insights into elegant design solutions. Strong communication skills—able to engage stakeholders and collaborate across design, product, engineering, and medical teams. A self-starter mindset with a passion for solving complex problems creatively. 🎯 Key Responsibilities: Design wireframes, storyboards, user flows, and prototypes. Lead UX strategy and contribute to product More ❯

and digital transformation? We're looking for a Principal UX Designer to lead the design of intuitive, impactful digital products that improve lives. In this role, you’ll shape user experiences across web and mobile platforms, working closely with cross-functional teams in a fast-paced, agile environment. You’ll bring strategic thinking, creativity, and empathy to every design … decision—balancing user needs with business goals. 🔍 What We’re Looking For: 4+ years in a Principal/Senior/Lead UX role, with a strong portfolio of digital product design—ideally in healthcare or medtech. Expertise in user-centred design , UX strategy , and human-computer interaction . Proficiency in tools like Figma , ProtoPie , Adobe XD , or similar. … Experience with user research , usability testing , and translating insights into elegant design solutions. Strong communication skills—able to engage stakeholders and collaborate across design, product, engineering, and medical teams. A self-starter mindset with a passion for solving complex problems creatively. 🎯 Key Responsibilities: Design wireframes, storyboards, user flows, and prototypes. Lead UX strategy and contribute to product More ❯

Designer to join a forward-thinking digital team that’s transforming how healthcare services are delivered and experienced. In this role, you’ll be at the heart of designing user-first solutions that span web and mobile platforms. You’ll collaborate with developers, stakeholders, and product teams to bring ideas to life -ensuring every interface is not only functional … but also accessible, elegant, and impactful. What You’ll Be Doing: Designing with Purpose : Create clean, user-friendly interfaces that meet real-world needs, with a strong focus on accessibility and usability. Driving Best Practice : Champion modern design principles and contribute to the evolution of design systems and standards. Collaborating Across Teams : Work within agile, cross-functional teams to … deliver design work that aligns with strategic goals. Prototyping and Testing : Develop interactive prototypes to support user research and validate design decisions. Supporting Development : Partner with front-end developers to ensure seamless implementation of your designs. Mentoring and Sharing Knowledge : Guide junior designers and developers, fostering a culture of continuous learning and improvement. What You’ll Bring: A More ❯

Role: User Researcher Location: Newcastle (2 days per week on-site) Duration: 6 months Rate: Inside IR35 Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with … multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative … and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a User Researcher within More ❯

Job summary Collaboration Services We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide … NHS Futures - a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions. Main duties of the job Write research plans for, and conduct user research for a specific product, service or programme Undertake quantitative research activities such as questionnaire design and analysis of quantitative data. Undertake … qualitative research activities such as interview design, moderation, usability testing, facilitating workshops, contextual enquiry, co-design, ethnographic research. Synthesize and present research findings to non - research colleagues. About us Our work supports the NHS to deliver high quality services for patients and best value for taxpayers. Our staff bring expertise across hundreds of specialisms -- including clinical, operational More ❯

company. This position is perfect for a designer who thrives on transforming complex service flows into simple, human-centred experiences. Additionally, this role offers an exciting opportunity to shape user experiences through innovative UI/UX solutions, contributing to the success of their suite of digital products. Day-to-day of the role: User-Centred Design & Research: Conduct user research, usability testing, and analysis to inform and validate design decisions. Ensure products meet customer expectations and continuously improve based on user insights. Wireframing & Prototyping: Lead the end-to-end design process, from ideation and creating user-flows to developing interactive prototypes and high-fidelity UI designs, ensuring alignment with business goals. Front … End Development: Implement responsive and accessible user interfaces using HTML, CSS, JavaScript, and modern frameworks like Angular, React, or Vue. Collaboration: Work closely with stakeholders, product owners, and developers to ensure smooth implementation of UI designs, bridging the gap between design intent and technical feasibility. Design Systems & Standards: Develop and maintain design systems, style guides, and reusable UI components More ❯

quickly, but everyone is very friendly and will help you learn the ropes. You’ll work closely with product managers, engineers, and stakeholders from across the business to design user-friendly, intuitive experiences that help us build better tools for couriers, customers, and internal teams. This is also a hands-on role where you’ll work directly with both … customers and couriers, running user interviews, leading usability sessions, and joining courier days , where you’ll experience the product in the real world by using our app on actual jobs or riding along with couriers to see how your designs perform on the ground. You’ll be reporting to our Product Manager. We’re a remote-first team, but … there will be occasional requirements to join in-person team sessions o r user research visits. You will need to be London based. You will thrive here if you: Have solid experience designing user-centred digital products Are confident in Figma (components, variants, auto layout — the whole lot) Know how to balance UX thinking with polished visual More ❯