Desktop Support Engineer
- Hiring Organisation
- Queen Square Recruitment
- Location
- Solihull, England, United Kingdom
authentication troubleshooting Resolve password resets, account lockouts, and access-related issues Manage incidents, requests, and service tickets through to resolution Configure and support Windows desktops, laptops, and mobile devices Provide L1 support for audio/video and meeting room technologies Work with vendors such as HP and Dell … application rollout initiatives Participate in major incident and security response activities where required Essential Skills & Experience Strong Desktop Support/End User Support experience Windows 10/Windows 11 administration and troubleshooting Experience supporting laptops, desktops, printers, and connectivity issues Strong Microsoft 365 and authentication support experience Experience ...