continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong technical background in Microsoft 365, Active Directory, and Windows Server Experience managing outsourced IT providers and holding them to account via SLAs/KPIs Proven ability to lead teams, influence stakeholders, and drive service improvements Desirable: Experience with More ❯
Familiarity with the security and operational demands of the renewable energy or utilities sector. Proficiency with firewall configuration, antivirus/endpoint protection tools, and secure system administration. Experience with Windows environments and user access management. Ability to document and communicate technical policies and compliance processes clearly. Self-driven with strong organisational and troubleshooting skills. Desirable: Previous experience achieving Cyber More ❯
SIEM tools (particularly Crowdstrike SIEM) to monitor and assess host, network, and identity data. Tune and reduce false positives, improving SIEM efficiency and alerting accuracy. Lead incident investigations across Windows, macOS, and Linux environments. Design and implement SOC runbooks, use cases, and alert rules to enhance incident response capabilities. Collaborate with stakeholders to conduct hunts across host data, vulnerability More ❯
and manage the Resource Central booking system at HQ. Offer remote support to external dealers via phone and email. What We're Looking For: Solid understanding of IT systems, Windows 10 & 11, Microsoft 365, and general PC hardware. Strong troubleshooting and analytical skills. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. More ❯
Experience working with Google Workspace and workforce management systems Strong understanding of network protocols, security principles, and IT best practices Proficiency in system administration tasks on MacOS, Linux, and Windows operating systems Excellent troubleshooting skills with the ability to diagnose and resolve technical issues Experience scaling IT infrastructure to support a fast-growing company, ideally from 100 to More ❯
re great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You have extensive experience with Microsoft 365, Azure, and Windows Server, plus the hands-on technical skills to back it up. Enthusiasm and a sense of humour is a must—this is a busy environment, but they like to More ❯
infrastructure, including: o Servers (virtual and physical)o Networks (external connectivity, switches, cabling)o Desktop/laptop deployment and supporto Telephony (mobile and desk systems)o Software support including Windows OS, MS Office, 3D CAD, DNC/CNCo ERP system maintenance, development, report designing and troubleshooting Act as the primary liaison with outsourced IT service providers Provide day-to More ❯
including: o Servers (virtual and physical) o Networks (external connectivity, switches, cabling) o Desktop/laptop deployment and support o Telephony (mobile and desk systems) o Software support including Windows OS, MS Office, 3D CAD, DNC/CNC o ERP system maintenance, development, report designing and troubleshooting Act as the primary liaison with outsourced IT service providers Provide day More ❯
technical support to other areas of the business. The above is not exhaustive 1 year of experience in desktop deployment/support or related technical role. Knowledge of MicrosoftWindows, Office 365, and other standard business applications. Experience with basic networking concepts and troubleshooting. Experience in a fast-paced customer service environment. The Person: The ideal candidate is someone More ❯
Dunstable, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with MicrosoftWindows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its More ❯
controller failover, provisioning, deduplication, cloning, SnapMirror) including monitoring and troubleshooting, administration, replication technologies Utilize understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks) Manage Windows server and related Microsoft technologies including monitoring, troubleshooting and administration Build and migrate software and services across the organization Drive projects alongside our SMEs to solve complex problems for More ❯
Shefford, Bedfordshire, South East, United Kingdom
Baltic Apprenticeships
Full UK Drivers Licence and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with MicrosoftWindows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its More ❯
highly desired • Experience with network and information systems at varying classification levels • Familiarity with system architectures, to include WAN/LAN design and maintenance, controlled interfaces, etc. • Experience with Windows and Linux client/server security administration and the underlying technologies such as TCP/IP, DNS, LDAP, and the security subsystem (IA&A). • Must be proficient with More ❯
and approaches Provides input into new products/processes and implements operational plans that have measurable impact on business or functional results Excellent computer skills with strong proficiency in Windows interface, Microsoft Office package (Outlook, Excel, Word, PowerPoint, Project, Visio). Working knowledge of project management systems. Excellent communication skills (written, verbal, & presentation) Willingness to travel Preferred Additional Skills More ❯
Manchester Science Park, Manchester, Lancashire, England, United Kingdom
Webrecruit
Customer Service Support Agent, you’ll need: - Some experience in a customer support role is preferred- Good verbal and written presentation skills- Good telephone manner- Previous experience of MicrosoftWindows 10 and 11, as well as MS Office applications and Office 365- A detailed and organised approach- The ability to work to multiple deadlines- A background in providing basic More ❯
support to team members Ensure information security objectives are translated into tactical goals that guarantee information security objectives are met and exceeded Other duties as assigned Strong skills with Windows OS and Microsoft Office Suite Ability to delegate and manage team members with various responsibilities and skill sets Passionate about customer experience and customer service excellence Strong organizational skills More ❯
re Looking For Excellent communication and interpersonal skills. Strong organisational abilities with a keen attention to detail. Experience within a similar customer focused role. An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot More ❯
re Looking For Excellent communication and interpersonal skills. Strong organisational abilities with a keen attention to detail. Experience within a similar customer focused role. An in-depth knowledge of Windows Operating Systems, Microsoft application software and Office 365 with the ability to diagnose and resolve software issues. Strong knowledge of Desktop and Laptop hardware and be able to troubleshoot More ❯
Skills Familiarity with Fitfactory products, particularly Tricorn Production. Experience in the manufacturing or production software industry. Working knowledge of relational databases (e.g. Microsoft SQL Server). Technical experience with Windows, Event Logs, IIS, and Crystal Reports. Background in supporting or deploying enterprise-level software solution What we offer: Pension scheme 25 days annual leave 1 additional day annual leave More ❯
problem Simulates or recreates user problems to resolve operating difficulties Recommends systems modifications to reduce user problems A working knowledge of the M365 office suite, MS Teams, and the windows operating system REQUIREMENTS 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer More ❯
value. Previous hands-on experience working within an IT Customer Service environment providing proficient break/fix support in relation to the following technologies: Extensive desktop support skills with Windows 7 & 10 Operating Systems, Microsoft Office suite, Lenovo hardware and HP printer models. Provisioning and supporting desktop hardware, including PC’s, Notebooks, Monitors, Printers, multifunctional media devices and other More ❯
of experience of working at a similar level in specialist area. Experience Essential PHP SQL Server/Stored Procedures/Functions JavaScript/jQuery HTML CSS Bootstrap GIT IIS Windows Server 2019 SQL Server 2019 Desirable RPA (Robotic Process Automation) JIRA Software Slim/Klein Frameworks BDD Testing SSIS (SQL Server Integration Services) Communication Essential Ability to communicate and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
CMS UK
a broad software application skill-set, demonstrable ability to master new software applications and technologies and prior experience with a ticketing system. You will also have solid experience with Windows operating systems and hardware in a computer support related setting and be a school graduate with at least one year of experience in the operation and maintenance of audio More ❯
working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can Technology - Your choice of Mac or Windows 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Sessions with More ❯
Larkfield, Aylesford, Kent, England, United Kingdom
The Fortune Group
as RMM solutions, Azure and Office 365 as well as a demonstrable knowledge of market leading Cyber security solutions. Essential experience Proficient knowledge of Microsoft OS 7-10 and Windows Servers Azure AD, Active Directory, PowerShell, Windows Server & Hyper-V Office 365 & Azure (excellent knowledge and management experience of SharePoint is a must) MDM Solutions Networking concepts TCP More ❯