Service Management Contracts in Birmingham

Service Management
West Midlands > Birmingham

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 39 63 62
Rank change year-on-year +24 -1 -7
Contract jobs citing Service Management 22 15 36
As % of all contract jobs advertised in Birmingham 2.90% 1.70% 2.72%
As % of the Processes & Methodologies category 3.50% 1.93% 2.96%
Number of daily rates quoted 16 7 28
10th Percentile - £382 £125
25th Percentile £325 £513 £133
Median daily rate (50th Percentile) £438 £600 £475
Median % change year-on-year -27.08% +26.32% -5.00%
75th Percentile £513 £663 £570
90th Percentile £575 £688 £688
West Midlands median daily rate £450 £475 £445
% change year-on-year -5.26% +6.74% -11.00%
Number of hourly rates quoted 0 1 1
10th Percentile - - -
25th Percentile - £18.25 £16.50
Median hourly rate - £18.50 £17.00
Median % change year-on-year - +8.82% -30.61%
75th Percentile - £18.75 £17.50
90th Percentile - - -
West Midlands median hourly rate - £18.50 £17.00
% change year-on-year - +8.82% -30.61%

All Process and Methodology Skills
Birmingham

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 628 779 1,217
As % of all contract IT jobs advertised in Birmingham 82.85% 88.12% 91.92%
Number of daily rates quoted 413 521 878
10th Percentile £252 £275 £225
25th Percentile £375 £398 £375
Median daily rate (50th Percentile) £475 £515 £475
Median % change year-on-year -7.77% +8.42% +11.76%
75th Percentile £575 £638 £594
90th Percentile £685 £700 £688
West Midlands median daily rate £500 £513 £488
% change year-on-year -2.44% +5.13% +14.71%
Number of hourly rates quoted 43 29 22
10th Percentile £13.19 £11.00 £12.05
25th Percentile £17.00 £12.50 £13.81
Median hourly rate £26.00 £16.29 £17.24
Median % change year-on-year +59.66% -5.54% -4.22%
75th Percentile £47.13 £28.75 £18.00
90th Percentile £56.25 £62.50 £19.87
West Midlands median hourly rate £22.50 £18.50 £17.00
% change year-on-year +21.62% +8.82% +1.07%

Service Management
Job Vacancy Trend in Birmingham

Job postings citing Service Management as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Management in Birmingham

Service Management
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Service Management in Birmingham.

Daily rate trend for Service Management in Birmingham

Service Management
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing Service Management in Birmingham over the 6 months to 6 May 2024.

Daily rate histogram for Service Management in Birmingham

Service Management
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Service Management in Birmingham.

Hourly rate trend for Service Management in Birmingham

Service Management
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (9.09%) Azure
1 2 (9.09%) Azure DevOps
2 1 (4.55%) GitHub
Database & Business Intelligence
1 1 (4.55%) Flink
1 1 (4.55%) PostgreSQL
Development Applications
1 1 (4.55%) Git
1 1 (4.55%) JIRA
General
1 10 (45.45%) Telecoms
2 7 (31.82%) Social Skills
3 2 (9.09%) Presentation Skills
4 1 (4.55%) Analytical Skills
Job Titles
1 8 (36.36%) Analyst
2 7 (31.82%) Incident Analyst
3 4 (18.18%) Service Manager
4 3 (13.64%) IT Manager
4 3 (13.64%) IT Services Manager
4 3 (13.64%) Service Delivery Manager
5 2 (9.09%) Architect
5 2 (9.09%) Digital Delivery Manager
5 2 (9.09%) Incident Manager
5 2 (9.09%) IT Services Delivery Manager
5 2 (9.09%) ITIL Manager
5 2 (9.09%) ITIL Service Delivery Manager
5 2 (9.09%) ITIL Service Manager
5 2 (9.09%) Service Design Architect
6 1 (4.55%) Asset Management Consultant
6 1 (4.55%) C# Developer
6 1 (4.55%) Delivery Manager
6 1 (4.55%) Senior
6 1 (4.55%) ServiceNow Manager
6 1 (4.55%) Test Assurance Manager
Libraries, Frameworks & Software Standards
1 1 (4.55%) Kafka
1 1 (4.55%) RabbitMQ
1 1 (4.55%) Vue
Miscellaneous
1 10 (45.45%) Operational Technology
2 2 (9.09%) CMDB
2 2 (9.09%) Virtual Team
Processes & Methodologies
1 17 (77.27%) ITIL
2 13 (59.09%) ITSM
3 12 (54.55%) Incident Management
4 10 (45.45%) Performance Management
5 7 (31.82%) Service Delivery
6 4 (18.18%) Analytics
7 3 (13.64%) Customer-Centricity
7 3 (13.64%) Data Analytics
8 2 (9.09%) Agile
8 2 (9.09%) Business Analysis
8 2 (9.09%) Decision-Making
8 2 (9.09%) DevOps
8 2 (9.09%) Service Design
8 2 (9.09%) SIAM
9 1 (4.55%) Asset Management
9 1 (4.55%) Configuration Management
9 1 (4.55%) Project Management
9 1 (4.55%) Scrum
9 1 (4.55%) Stakeholder Management
9 1 (4.55%) Supplier Management
Programming Languages
1 1 (4.55%) C#
1 1 (4.55%) Python
Qualifications
1 1 (4.55%) BPSS Clearance
1 1 (4.55%) Computer Science Degree
1 1 (4.55%) Degree
1 1 (4.55%) ISTQB
1 1 (4.55%) ISTQB Advanced Certification
1 1 (4.55%) ITIL Foundation Certificate
1 1 (4.55%) SC Cleared
1 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 1 (4.55%) QA
1 1 (4.55%) SLA
System Software
1 1 (4.55%) Docker
Systems Management
1 1 (4.55%) HP ALM
1 1 (4.55%) Kubernetes
1 1 (4.55%) Terraform
Vendors
1 14 (63.64%) ServiceNow
2 1 (4.55%) HP
2 1 (4.55%) Oracle