Escalation Management Contracts in England

Escalation Management
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Escalation Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Escalation Management over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 522 622 745
Rank change year-on-year +100 +123 -143
Contract jobs citing Escalation Management 16 26 44
As % of all contract jobs advertised in England 0.043% 0.052% 0.062%
As % of the Processes & Methodologies category 0.050% 0.058% 0.068%
Number of daily rates quoted 7 8 27
10th Percentile £172 £198 £368
25th Percentile £206 £317 £425
Median daily rate (50th Percentile) £251 £375 £500
Median % change year-on-year -33.20% -25.00% +27.80%
75th Percentile £506 £428 £584
90th Percentile £538 £441 £720
UK median daily rate £251 £375 £500
% change year-on-year -33.20% -25.00% +27.80%
Number of hourly rates quoted 1 2 3
10th Percentile - £17.83 -
25th Percentile £30.25 £19.64 -
Median hourly rate £31.50 £23.23 £20.00
Median % change year-on-year +35.63% +16.13% +36.61%
75th Percentile £32.75 £26.24 £41.88
90th Percentile - £27.72 £55.00
UK median hourly rate £31.50 £23.23 £20.00
% change year-on-year +35.63% +16.13% +36.61%

All Process and Methodology Skills
England

Escalation Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,926 45,112 64,564
As % of all contract IT jobs advertised in England 86.59% 90.20% 90.79%
Number of daily rates quoted 20,947 31,664 45,849
10th Percentile £300 £325 £331
25th Percentile £413 £444 £425
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +8.59%
75th Percentile £650 £675 £650
90th Percentile £750 £763 £750
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 2,243 1,598 1,761
10th Percentile £12.92 £11.00 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £36.33 £37.15 £24.35
Median % change year-on-year -2.21% +52.57% +3.62%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.75
UK median hourly rate £35.95 £36.00 £25.00
% change year-on-year -0.14% +44.00% +2.04%

Escalation Management
Job Vacancy Trend in England

Job postings citing Escalation Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Escalation Management in England

Escalation Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Escalation Management in England.

Daily rate trend for Escalation Management in England

Escalation Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Escalation Management in England over the 6 months to 4 May 2024.

Daily rate histogram for Escalation Management in England

Escalation Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Escalation Management in England.

Hourly rate trend for Escalation Management in England

Escalation Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Escalation Management within the England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +102 8 £213 -46.88% 6
South East +19 3 £120 -39.55%
Midlands +29 2 £525 +40.00% 2
West Midlands +25 2 £525 +40.00% 2
South West - 2 - - 1
North of England +19 1 £475 +8.57% 1
North West +12 1 £475 +8.57%
Escalation Management
UK

Escalation Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (31.25%) Microsoft Office
Cloud Services
1 5 (31.25%) Azure
1 5 (31.25%) Microsoft 365
1 5 (31.25%) WhatsApp
2 2 (12.50%) AWS
Communications & Networking
1 5 (31.25%) Remote Desktop
2 4 (25.00%) Firewall
General
1 11 (68.75%) Analytical Skills
2 10 (62.50%) Social Skills
3 4 (25.00%) Banking
4 3 (18.75%) Legal
5 2 (12.50%) Advertising
5 2 (12.50%) Finance
5 2 (12.50%) Influencing Skills
5 2 (12.50%) Marketing
Job Titles
1 4 (25.00%) Analyst
1 4 (25.00%) SOC Analyst
2 3 (18.75%) 1st Line Support
3 2 (12.50%) 2nd Line Support
3 2 (12.50%) Account Manager
3 2 (12.50%) IT Manager
3 2 (12.50%) IT Support
3 2 (12.50%) Technical Manager
3 2 (12.50%) Vendor Manager
4 1 (6.25%) 1st Line Engineer
4 1 (6.25%) 1st Line Support Engineer
4 1 (6.25%) Change Manager
4 1 (6.25%) Change Portfolio Manager
4 1 (6.25%) Portfolio Manager
4 1 (6.25%) Project Manager
4 1 (6.25%) Senior Manager
4 1 (6.25%) Senior Technical Manager
4 1 (6.25%) Support Engineer
4 1 (6.25%) Support Manager
4 1 (6.25%) Technical Account Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) OLE
Miscellaneous
1 5 (31.25%) Management Information System
2 4 (25.00%) Security Operations Centre
2 4 (25.00%) Security Posture
3 2 (12.50%) Cyber Threat
3 2 (12.50%) Enterprise Cloud
3 2 (12.50%) Enterprise Software
4 1 (6.25%) Product Ownership
Operating Systems
1 9 (56.25%) Windows
2 4 (25.00%) Linux
Processes & Methodologies
1 10 (62.50%) Problem-Solving
2 7 (43.75%) Stakeholder Management
3 5 (31.25%) Computer Science
4 4 (25.00%) Change Management
4 4 (25.00%) Continuous Improvement
4 4 (25.00%) Cyber Threat Intelligence
4 4 (25.00%) Cybersecurity
4 4 (25.00%) Data Loss Prevention
4 4 (25.00%) Incident Response
4 4 (25.00%) Penetration Testing
4 4 (25.00%) RBAC
4 4 (25.00%) Security Operations
4 4 (25.00%) Threat Detection
4 4 (25.00%) Threat Intelligence
4 4 (25.00%) Use Case
5 3 (18.75%) Risk Management
6 2 (12.50%) Agile
6 2 (12.50%) Project Management
6 2 (12.50%) Scrum
6 2 (12.50%) Workflow
Programming Languages
1 4 (25.00%) Kusto Query Language
1 4 (25.00%) Search Processing Language
2 1 (6.25%) R
Qualifications
1 7 (43.75%) Degree
2 5 (31.25%) A+ Certification
2 5 (31.25%) MCITP
2 5 (31.25%) Microsoft Certification
Quality Assurance & Compliance
1 6 (37.50%) SLA
2 4 (25.00%) GDPR
2 4 (25.00%) NIST
3 1 (6.25%) PMO
System Software
1 5 (31.25%) Active Directory
Systems Management
1 2 (12.50%) Single Sign-On
Vendors
1 9 (56.25%) Microsoft
2 4 (25.00%) Splunk