The first table below looks at the demand for the IT Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 512 476 498
Rank change year-on-year
-36 +22
Contract jobs requiring an IT Support Analyst 75 68 90
As % of all contract IT jobs located in the UK 0.13% 0.14% 0.15%
As % of the Job Titles category 0.14% 0.15% 0.16%
Number of daily rates quoted 14 16 28
Average daily rate £138 £178 £131
Average daily rate % change year-on-year
-22.53% +35.23%
90% offered a daily rate of more than £107 £130 £100
10% offered a daily rate of more than £251 £325 £287
UK excluding London average daily rate £138 £200 £119
% change year-on-year
-31.25% +68.42%
Number of hourly rates quoted 27 33 36
Average hourly rate £16.50 £15.00 £16.50
Average hourly rate % change year-on-year
+10.00% -9.09%
90% offered a hourly rate of more than £11.80 £11.05 £10.75
10% offered a hourly rate of more than £23.10 £19.60 £37.50
UK excluding London average hourly rate £14.75 £15.00 £15.50
% change year-on-year
-1.66% -3.22%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51949 44129 56219
As % of all contract IT jobs located in the UK 92.27% 92.47% 92.70%
Number of daily rates quoted 31578 25274 30920
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 2083 2186 2628
Average hourly rate £17.50 £17.87 £19.50
Average hourly rate % change year-on-year
-2.04% -8.38%
90% offered a hourly rate of more than £11.00 £11.00 £11.37
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 18 April 2014.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 18 April 2014.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -80 68 £138 -19.70% 32
London -19 24 £165 - 18
South East -12 18 £125 - 5
East of England -23 9 - -
East Midlands -2 8 £120 -
Scotland -3 6 £130 -35.00%
Surrey -6 6 - - 2
City of London -11 6 £165 -7.04% 7
South West -28 5 - -
Hertfordshire -7 4 - -
Croydon - 4 £113 -
Borehamwood - 4 - -
Devon -4 3 - -
Oxfordshire -6 3 - - 3
North West -15 3 £138 - 4
Guildford - 3 - -
Plymouth - 3 - -
Buckinghamshire - 3 - -
Cheshire - 3 £138 - 1
Norfolk +9 2 - -
Berkshire -7 2 - -
East Sussex -8 2 - -
Essex -24 2 - -
Edinburgh -27 2 - -
Gloucester - 2 - -
Gloucestershire - 2 - -
Oxford +1 1 - - 3
Brighton -7 1 - -
Cambridgeshire -10 1 - -
Lewes - 1 - -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 105 (69.08%) Windows
2 79 (51.97%) Active Directory
3 67 (44.08%) Windows 7
4 60 (39.47%) Microsoft
5 58 (38.16%) MS Office
6 43 (28.29%) ITIL
7 37 (24.34%) MS Excel
8 30 (19.74%) MS Exchange
9 29 (19.08%) Citrix
10 28 (18.42%) Blackberry
11 27 (17.76%) Finance
11 27 (17.76%) Windows Server 2008
12 24 (15.79%) Windows XP
13 23 (15.13%) TCP/IP
14 20 (13.16%) Windows Server 2003
15 18 (11.84%) Microsoft Certification
16 15 (9.87%) SLA
16 15 (9.87%) Incident Management
17 13 (8.55%) Apple
18 12 (7.89%) Cisco
18 12 (7.89%) Law
19 11 (7.24%) DHCP
19 11 (7.24%) LAN
19 11 (7.24%) Document Management
20 10 (6.58%) Degree
20 10 (6.58%) Exchange Server 2010
20 10 (6.58%) MCSE
20 10 (6.58%) SQL Server
21 9 (5.92%) VPN
21 9 (5.92%) Firewall

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (19.74%) MS Exchange
2 10 (6.58%) Exchange Server 2010
3 8 (5.26%) SharePoint
4 7 (4.61%) SharePoint 2010
5 3 (1.97%) Blackberry Enterprise Server
6 2 (1.32%) Exchange Server 2007
6 2 (1.32%) Exchange Server 2003
7 1 (0.66%) IBM Notes
7 1 (0.66%) SAS
7 1 (0.66%) Exchange Server 2013
7 1 (0.66%) Exchange Server 5.5
7 1 (0.66%) Exchange Server 2000
Applications
1 58 (38.16%) MS Office
2 37 (24.34%) MS Excel
3 2 (1.32%) MS Visio
3 2 (1.32%) MS Project
4 1 (0.66%) MS PowerPoint
Business Applications
1 1 (0.66%) Temenos T24
1 1 (0.66%) Dynamics GP
Cloud Services
1 4 (2.63%) Google Apps
2 1 (0.66%) Office 365
Communications & Networking
1 23 (15.13%) TCP/IP
2 11 (7.24%) DHCP
2 11 (7.24%) LAN
3 9 (5.92%) VPN
3 9 (5.92%) Firewall
4 7 (4.61%) DNS
5 6 (3.95%) Ethernet
6 5 (3.29%) WAN
7 4 (2.63%) ADSL
8 3 (1.97%) VoIP
8 3 (1.97%) 3G
8 3 (1.97%) DSL
8 3 (1.97%) 4G
9 2 (1.32%) IP Telephony
9 2 (1.32%) VLAN
9 2 (1.32%) FTP
9 2 (1.32%) HTTP
10 1 (0.66%) Wireless
10 1 (0.66%) Intranet
10 1 (0.66%) Internet
Database & Business Intelligence
1 10 (6.58%) SQL Server
2 2 (1.32%) MySQL
3 1 (0.66%) Essbase
3 1 (0.66%) SQL Server 2008
3 1 (0.66%) Oracle Database
3 1 (0.66%) Oracle BI EE
General
1 27 (17.76%) Finance
2 12 (7.89%) Law
3 7 (4.61%) Banking
4 6 (3.95%) Manufacturing
5 5 (3.29%) Telecoms
6 4 (2.63%) Legal
7 3 (1.97%) Retail
8 2 (1.32%) Investment Banking
8 2 (1.32%) Financial Institution
9 1 (0.66%) Front Office
9 1 (0.66%) Back Office
9 1 (0.66%) Advertising
9 1 (0.66%) Automotive
9 1 (0.66%) Pharmaceutical
9 1 (0.66%) Mandarin Language
9 1 (0.66%) Japanese Language
9 1 (0.66%) Local Government
Libraries, Frameworks & Software Standards
1 4 (2.63%) XML
2 3 (1.97%) HTML
2 3 (1.97%) Flash
3 2 (1.32%) HTML5
3 2 (1.32%) COM
3 2 (1.32%) CSS
Miscellaneous
1 28 (18.42%) Blackberry
2 8 (5.26%) Fat Client
2 8 (5.26%) Thin Client
3 6 (3.95%) AS400
4 5 (3.29%) iPhone
5 3 (1.97%) Enterprise Software
6 2 (1.32%) Video Conferencing
6 2 (1.32%) iPad
6 2 (1.32%) IVR
6 2 (1.32%) Management Information System
7 1 (0.66%) NHS
7 1 (0.66%) Hedge funds
7 1 (0.66%) Digital Media
7 1 (0.66%) CMDB
Operating Systems
1 105 (69.08%) Windows
2 67 (44.08%) Windows 7
3 27 (17.76%) Windows Server 2008
4 24 (15.79%) Windows XP
5 20 (13.16%) Windows Server 2003
6 6 (3.95%) Apple iOS
7 5 (3.29%) Android
7 5 (3.29%) Windows 8
8 4 (2.63%) Windows 2000 Server
8 4 (2.63%) Mac OS X
9 3 (1.97%) Windows Server 2012
10 2 (1.32%) Windows Vista
10 2 (1.32%) Mac OS
10 2 (1.32%) UNIX
10 2 (1.32%) Linux
11 1 (0.66%) Windows 2000
11 1 (0.66%) Red Hat Enterprise Linux
Processes & Methodologies
1 43 (28.29%) ITIL
2 15 (9.87%) Incident Management
3 11 (7.24%) Document Management
4 8 (5.26%) Service Management
4 8 (5.26%) Service Delivery
5 7 (4.61%) Asset Management
6 6 (3.95%) ERP
7 5 (3.29%) Disaster Recovery
8 4 (2.63%) Problem Management
8 4 (2.63%) Continuous Improvement
8 4 (2.63%) Mobile Device Management
8 4 (2.63%) Change Management
8 4 (2.63%) CRM
9 3 (1.97%) Business Continuity
9 3 (1.97%) Project Management
9 3 (1.97%) Data Protection
9 3 (1.97%) ITIL V3
9 3 (1.97%) Data Management
10 2 (1.32%) Supplier Management
10 2 (1.32%) Wealth Management
Programming Languages
1 7 (4.61%) SQL
2 4 (2.63%) Java
3 2 (1.32%) PowerShell
3 2 (1.32%) VB
3 2 (1.32%) JavaScript
3 2 (1.32%) PHP
4 1 (0.66%) PL/SQL
Qualifications
1 18 (11.84%) Microsoft Certification
2 10 (6.58%) Degree
2 10 (6.58%) MCSE
3 8 (5.26%) Security Cleared
4 6 (3.95%) SC Cleared
4 6 (3.95%) Citrix Certification
4 6 (3.95%) MCSA
5 5 (3.29%) MCP
6 3 (1.97%) A+ Certification
6 3 (1.97%) MCDST
7 1 (0.66%) CCNA
7 1 (0.66%) ITIL Certification
7 1 (0.66%) Cisco Certification
7 1 (0.66%) CCA
7 1 (0.66%) DV Cleared
7 1 (0.66%) NVQ Level 3
7 1 (0.66%) CCAA
7 1 (0.66%) CCENT
7 1 (0.66%) MCITP
7 1 (0.66%) MOS
Quality Assurance & Compliance
1 15 (9.87%) SLA
System Software
1 79 (51.97%) Active Directory
2 4 (2.63%) Citrix Presentation Server
2 4 (2.63%) XenApp
2 4 (2.63%) Terminal Services
3 3 (1.97%) VMware Infrastructure
4 1 (0.66%) vSphere
4 1 (0.66%) Microsoft Virtual Server
4 1 (0.66%) VMware Server
Systems Management
1 6 (3.95%) Backup Exec
2 2 (1.32%) SCCM
3 1 (0.66%) DameWare
Vendors
1 60 (39.47%) Microsoft
2 29 (19.08%) Citrix
3 13 (8.55%) Apple
4 12 (7.89%) Cisco
5 7 (4.61%) HP
6 6 (3.95%) Google
6 6 (3.95%) VMware
6 6 (3.95%) Oracle
7 5 (3.29%) Wyse
7 5 (3.29%) Mitel
8 4 (2.63%) Acronis
8 4 (2.63%) SolarWinds
8 4 (2.63%) Remedy
8 4 (2.63%) Avaya
9 3 (1.97%) Juniper
9 3 (1.97%) Symantec
9 3 (1.97%) CheckPoint
9 3 (1.97%) Salesforce.com
10 2 (1.32%) LANDesk
10 2 (1.32%) Demandware
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £17 per hour
Posted: 4 days ago
London
Venn Group - UK
Rate: 100-150 Per Day
Posted: 8 days ago
Central London / West End
W G Foyle Ltd
Rate: £23,000 per annum
Posted: 10 days ago