The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 546 504 491
Rank change year-on-year
-42 -13
Contract jobs requiring an IT Support Analyst 76 96 85
As % of all contract IT jobs located in the UK 0.13% 0.18% 0.17%
As % of the Job Titles category 0.14% 0.19% 0.18%
Number of daily rates quoted 35 24 30
Average daily rate
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£160 £150 £160
Average daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £104 £121 £107
10% offered a daily rate of more than £235 £245 £285
UK excluding London average daily rate £165 £150 £133
% change year-on-year
+10.00% +13.20%
Number of hourly rates quoted 22 25 36
Average hourly rate £16.00 £13.00 £16.00
Average hourly rate % change year-on-year
+23.07% -18.75%
90% offered a hourly rate of more than £12.00 £9.10 £10.75
10% offered a hourly rate of more than £22.15 £21.80 £19.75
UK excluding London average hourly rate £16.00 £13.00 £14.63
% change year-on-year
+23.07% -11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52654 50519 47353
As % of all contract IT jobs located in the UK 92.46% 92.44% 92.59%
Number of daily rates quoted 33449 30575 27767
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £230
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1936 1988 2122
Average hourly rate £16.83 £16.50 £17.50
Average hourly rate % change year-on-year
+1.96% -5.71%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 4 August 2015.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 4 August 2015.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 71 £160 +6.66% 40
London +11 31 £150 +4.34% 10
South East -45 12 £170 -20.00% 10
East of England -8 11 £168 +30.09% 1
Surrey -2 5 £170 -47.69% 3
City of London -12 5 £170 -10.52% 3
Yorkshire -26 5 £189 +25.83% 1
South West 0 4 £125 - 3
Essex -6 4 £100 -
East Midlands -11 4 - - 4
Epsom - 4 - -
Scotland 0 3 £150 - 1
Nottingham -10 3 - - 2
Nottinghamshire -12 3 - - 2
Oxfordshire -17 3 - - 3
North West -25 3 - - 9
Cornwall - 3 - -
South Yorkshire - 3 £189 - 1
Bedfordshire +10 2 £160 - 1
Edinburgh +1 2 £163 -
Cambridge -4 2 £240 -
Cambridgeshire -6 2 £240 -
Hertfordshire -12 2 £296 +129.51%
Oxford -16 2 - - 2
West Yorkshire -24 2 - -
Cheshire - 2 - - 6
Runcorn - 2 - -
Bedford - 2 £160 -
Feltham - 2 - -
West Midlands +6 1 - - 2

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 4 August 2015, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 106 (69.28%) Windows
2 86 (56.21%) Active Directory
3 76 (49.67%) Microsoft
4 67 (43.79%) Windows 7
5 60 (39.22%) MS Office
6 44 (28.76%) ITIL
7 37 (24.18%) MS Excel
8 30 (19.61%) Finance
9 29 (18.95%) Windows Server 2008
10 27 (17.65%) VMware
10 27 (17.65%) Windows XP
10 27 (17.65%) MS Exchange
11 25 (16.34%) Citrix
12 24 (15.69%) DNS
12 24 (15.69%) SCCM
13 23 (15.03%) DHCP
14 20 (13.07%) TCP/IP
15 19 (12.42%) HP
16 17 (11.11%) Microsoft Certification
16 17 (11.11%) SQL
17 16 (10.46%) SharePoint
17 16 (10.46%) Incident Management
17 16 (10.46%) Windows Server 2003
18 15 (9.80%) Blackberry
18 15 (9.80%) LAN
18 15 (9.80%) Analytical Skills
19 14 (9.15%) Windows 8
19 14 (9.15%) Windows Server 2012
19 14 (9.15%) Dell
19 14 (9.15%) ITSM

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 4 August 2015, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (17.65%) MS Exchange
2 16 (10.46%) SharePoint
3 8 (5.23%) Exchange Server 2010
4 7 (4.58%) SharePoint 2010
5 6 (3.92%) Lync
5 6 (3.92%) IBM Notes
5 6 (3.92%) Lotus Domino
5 6 (3.92%) Blackberry Enterprise Server
6 4 (2.61%) IIS
7 2 (1.31%) SharePoint 2013
8 1 (0.65%) Exchange Server 2003
8 1 (0.65%) WorkSite
8 1 (0.65%) Exchange Server 2007
Applications
1 60 (39.22%) MS Office
2 37 (24.18%) MS Excel
3 1 (0.65%) AutoCAD
3 1 (0.65%) Adobe Illustrator
3 1 (0.65%) InDesign
3 1 (0.65%) Spreadsheet
3 1 (0.65%) Photoshop
Business Applications
1 2 (1.31%) CODA-Financials
2 1 (0.65%) Dynamics AX
Cloud Services
1 11 (7.19%) Office 365
2 1 (0.65%) Google Apps
Communications & Networking
1 24 (15.69%) DNS
2 23 (15.03%) DHCP
3 20 (13.07%) TCP/IP
4 15 (9.80%) LAN
5 12 (7.84%) Wireless
6 10 (6.54%) WAN
6 10 (6.54%) Firewall
7 6 (3.92%) VPN
7 6 (3.92%) SAN
8 5 (3.27%) VoIP
9 2 (1.31%) Internet
9 2 (1.31%) MPLS
9 2 (1.31%) IP Telephony
9 2 (1.31%) VLAN
9 2 (1.31%) Wi-Fi
10 1 (0.65%) Cisco IOS
10 1 (0.65%) Intranet
10 1 (0.65%) WLAN
10 1 (0.65%) Broadband
10 1 (0.65%) Ethernet
Database & Business Intelligence
1 4 (2.61%) SQL Server
2 1 (0.65%) BusinessObjects
2 1 (0.65%) SQL Server 2012
General
1 30 (19.61%) Finance
2 14 (9.15%) Legal
3 11 (7.19%) Telecoms
4 9 (5.88%) Law
5 8 (5.23%) Retail
6 6 (3.92%) Manufacturing
7 4 (2.61%) Pharmaceutical
8 3 (1.96%) Marketing
8 3 (1.96%) Banking
9 2 (1.31%) French Language
9 2 (1.31%) Multimedia
10 1 (0.65%) Investment Banking
10 1 (0.65%) Front Office
10 1 (0.65%) Automotive
10 1 (0.65%) Advertising
10 1 (0.65%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.96%) ODBC
2 2 (1.31%) Application Packaging
2 2 (1.31%) .NET
3 1 (0.65%) CSS
3 1 (0.65%) Web Services
3 1 (0.65%) XML
3 1 (0.65%) HTML
Miscellaneous
1 15 (9.80%) Blackberry
1 15 (9.80%) Analytical Skills
2 8 (5.23%) iPhone
3 5 (3.27%) Smartphone
4 4 (2.61%) Clustering
5 3 (1.96%) Video Conferencing
5 3 (1.96%) FMCG
5 3 (1.96%) BYOD
5 3 (1.96%) Management Information System
5 3 (1.96%) iPad
6 2 (1.31%) NHS
6 2 (1.31%) Thin Client
6 2 (1.31%) Data Centre
6 2 (1.31%) Social Media
6 2 (1.31%) Fat Client
7 1 (0.65%) CCTV
7 1 (0.65%) Derivative
7 1 (0.65%) Replication
7 1 (0.65%) Fixed Income
Operating Systems
1 106 (69.28%) Windows
2 67 (43.79%) Windows 7
3 29 (18.95%) Windows Server 2008
4 27 (17.65%) Windows XP
5 16 (10.46%) Windows Server 2003
6 14 (9.15%) Windows 8
6 14 (9.15%) Windows Server 2012
7 5 (3.27%) Android
7 5 (3.27%) Mac OS X
8 3 (1.96%) VMS
8 3 (1.96%) OpenVMS
8 3 (1.96%) Apple iOS
9 2 (1.31%) Windows Phone
9 2 (1.31%) Linux
9 2 (1.31%) Windows CE
10 1 (0.65%) Windows Vista
10 1 (0.65%) Windows 2000 Server
Processes & Methodologies
1 44 (28.76%) ITIL
2 16 (10.46%) Incident Management
3 14 (9.15%) ITSM
4 11 (7.19%) Service Management
4 11 (7.19%) Time Management
5 6 (3.92%) Change Control
5 6 (3.92%) Infrastructure Management
5 6 (3.92%) Project Management
5 6 (3.92%) Document Management
5 6 (3.92%) Systems Analysis
6 5 (3.27%) Disaster Recovery
6 5 (3.27%) Service Delivery
6 5 (3.27%) Problem Management
6 5 (3.27%) Continuous Improvement
7 4 (2.61%) Project Planning
7 4 (2.61%) Migration
8 3 (1.96%) Software Deployment
9 2 (1.31%) Software Distribution
9 2 (1.31%) Service Desk Management
9 2 (1.31%) Network Architecture
Programming Languages
1 17 (11.11%) SQL
2 7 (4.58%) PowerShell
3 5 (3.27%) VBScript
4 2 (1.31%) VB
4 2 (1.31%) Perl
5 1 (0.65%) PHP
5 1 (0.65%) C++
5 1 (0.65%) Java
5 1 (0.65%) VBA
Qualifications
1 17 (11.11%) Microsoft Certification
2 10 (6.54%) MCSE
3 6 (3.92%) ITIL Certification
4 5 (3.27%) MCP
5 4 (2.61%) Degree
6 3 (1.96%) VMware Certified Professional (VCP)
6 3 (1.96%) MCSA
7 2 (1.31%) CCNA
7 2 (1.31%) Cisco Certification
7 2 (1.31%) MCITP
8 1 (0.65%) SC Cleared
8 1 (0.65%) Security Cleared
8 1 (0.65%) HP ASE
8 1 (0.65%) ITIL Foundation Certificate
8 1 (0.65%) MCTS
Quality Assurance & Compliance
1 11 (7.19%) SLA
2 2 (1.31%) QA
System Software
1 86 (56.21%) Active Directory
2 12 (7.84%) VMware Infrastructure
3 6 (3.92%) Hyper-V
3 6 (3.92%) vSphere
4 5 (3.27%) XenApp
5 4 (2.61%) Citrix Presentation Server
6 2 (1.31%) VMware ESX
7 1 (0.65%) BitLocker
Systems Management
1 24 (15.69%) SCCM
2 10 (6.54%) AirWatch
3 5 (3.27%) WSUS
4 2 (1.31%) Backup Exec
4 2 (1.31%) SAP Afaria
5 1 (0.65%) Unicenter
5 1 (0.65%) ARCserve
5 1 (0.65%) NetBackup
Vendors
1 76 (49.67%) Microsoft
2 27 (17.65%) VMware
3 25 (16.34%) Citrix
4 19 (12.42%) HP
5 14 (9.15%) Dell
6 13 (8.50%) Cisco
7 10 (6.54%) LANDesk
8 8 (5.23%) Lotus
9 7 (4.58%) Apple
10 6 (3.92%) Oracle
10 6 (3.92%) McAfee
11 4 (2.61%) Wyse
12 3 (1.96%) Symantec
12 3 (1.96%) Avaya
13 2 (1.31%) Adobe
13 2 (1.31%) CODA
13 2 (1.31%) CommVault
13 2 (1.31%) MicroStrategy
13 2 (1.31%) Sage
13 2 (1.31%) Remedy
London
HAYS INFORMATION TECHNOLOGY
Rate: £170.00 - £180.00 per day
Posted: 13 hours ago
London
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Posted: Yesterday
Glasgow, Lanarkshire
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Rate: £16.00 - £20.00 per annum
Posted: 4 days ago
Nottingham
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Posted: 14 days ago
Liverpool
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Posted: 15 days ago