The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 495 482 475
Rank change year-on-year
-13 -7
Contract jobs requiring an IT Support Analyst 129 134 111
As % of all contract IT jobs located in the UK 0.25% 0.26% 0.22%
As % of the Job Titles category 0.27% 0.27% 0.24%
Number of daily rates quoted 60 54 23
Average daily rate £185 £145 £150
Average daily rate % change year-on-year
+27.58% -3.33%
90% offered a daily rate of more than £112 £101 £111
10% offered a daily rate of more than £350 £200 £242
UK excluding London average daily rate £130 £145 £120
% change year-on-year
-10.34% +20.83%
Number of hourly rates quoted 46 45 34
Average hourly rate £15.00 £16.00 £16.19
Average hourly rate % change year-on-year
-6.25% -1.18%
90% offered a hourly rate of more than £9.22 £10.60 £12.03
10% offered a hourly rate of more than £21.50 £26.00 £26.23
UK excluding London average hourly rate £14.00 £16.00 £15.50
% change year-on-year
-12.50% +3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48652 48803 46653
As % of all contract IT jobs located in the UK 94.49% 94.48% 94.26%
Number of daily rates quoted 31297 30382 27621
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1739 1915 2049
Average hourly rate £17.50 £16.75 £17.50
Average hourly rate % change year-on-year
+4.47% -4.28%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.82 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 9 February 2016.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 9 February 2016.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 117 £185 +33.33% 52
London +20 57 £228 +65.45% 10
South East -3 24 £140 +6.66% 11
Hampshire - 12 £175 - 2
East of England -7 11 £225 +60.71% 8
Hertfordshire +18 9 £185 - 3
East Midlands -3 9 £114 +46.15% 1
North West -15 7 £218 +45.00% 10
Southampton - 7 £85 - 1
City of London +38 5 £485 +223.33% 4
Oxfordshire +7 4 £140 - 1
Letchworth +2 4 - - 1
Scotland -4 4 £219 +34.83%
Yorkshire -11 4 £125 -44.44% 4
Leicestershire -12 4 £114 +46.15% 1
Derbyshire - 4 £114 -
Derby - 4 £114 -
Kegworth 0 3 £114 +46.15%
South West -3 3 - - 6
West Yorkshire -8 3 £125 -44.44% 3
Manchester -15 3 £135 -22.85% 1
Portsmouth - 3 - -
Buckinghamshire +13 2 £310 +10.71% 1
Berkshire +6 2 £125 -13.79% 1
Oxford 0 2 £150 -
Stevenage -4 2 - -
Leeds -6 2 £125 -44.44%
Surrey -8 2 £125 -25.37% 2
Nottinghamshire -10 2 £160 -
Edinburgh -10 2 £359 +120.76%

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 9 February 2016, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 180 (67.67%) Windows
2 114 (42.86%) Microsoft
2 114 (42.86%) Active Directory
3 98 (36.84%) MS Office
4 94 (35.34%) Windows 7
5 83 (31.20%) ITIL
6 52 (19.55%) MS Excel
7 48 (18.05%) Blackberry
7 48 (18.05%) Finance
8 42 (15.79%) Citrix
9 41 (15.41%) Windows 8
10 39 (14.66%) Windows Server
11 38 (14.29%) Microsoft Certification
11 38 (14.29%) Windows XP
12 37 (13.91%) MS Exchange
13 31 (11.65%) VMware
13 31 (11.65%) Windows Server 2008
14 29 (10.90%) Service Management
14 29 (10.90%) Apple
15 25 (9.40%) Cisco
16 24 (9.02%) Apple iOS
17 22 (8.27%) SLA
18 21 (7.89%) Linux
19 20 (7.52%) Exchange Server 2010
19 20 (7.52%) Degree
20 19 (7.14%) WAN
20 19 (7.14%) VPN
20 19 (7.14%) Mac OS X
21 18 (6.77%) LAN
22 17 (6.39%) Service Delivery

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 9 February 2016, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (13.91%) MS Exchange
2 20 (7.52%) Exchange Server 2010
3 16 (6.02%) SharePoint
4 15 (5.64%) Blackberry Enterprise Server
5 11 (4.14%) Skype for Business
6 9 (3.38%) Exchange Server 2003
6 9 (3.38%) IBM Notes
7 8 (3.01%) Exchange Server 2013
8 6 (2.26%) SharePoint 2013
9 4 (1.50%) Exchange Server 2007
10 3 (1.13%) IIS
11 2 (0.75%) CMS
11 2 (0.75%) LiveLink
11 2 (0.75%) SharePoint 2010
12 1 (0.38%) JBoss
12 1 (0.38%) SharePoint Server
12 1 (0.38%) Tomcat
Applications
1 98 (36.84%) MS Office
2 52 (19.55%) MS Excel
3 2 (0.75%) AutoCAD
3 2 (0.75%) MS PowerPoint
3 2 (0.75%) Photoshop
4 1 (0.38%) Acrobat
4 1 (0.38%) Adobe After Effects
4 1 (0.38%) Adobe Captivate
4 1 (0.38%) Adobe Premiere
4 1 (0.38%) MS Visio
4 1 (0.38%) Spreadsheet
Business Applications
1 2 (0.75%) Dynamics CRM
2 1 (0.38%) Adaptiv
2 1 (0.38%) Line 500
2 1 (0.38%) Northgate Housing
2 1 (0.38%) Remedy ITSM
2 1 (0.38%) Retail-J
Cloud Services
1 12 (4.51%) Office 365
2 2 (0.75%) Google Apps
Communications & Networking
1 19 (7.14%) VPN
1 19 (7.14%) WAN
2 18 (6.77%) LAN
3 9 (3.38%) Firewall
3 9 (3.38%) TCP/IP
4 8 (3.01%) DHCP
4 8 (3.01%) DNS
4 8 (3.01%) Internet
4 8 (3.01%) Intranet
4 8 (3.01%) VoIP
5 6 (2.26%) VLAN
6 4 (1.50%) IP Telephony
6 4 (1.50%) LDAP
6 4 (1.50%) Wi-Fi
7 3 (1.13%) Cisco PIX
7 3 (1.13%) FWSM
7 3 (1.13%) SAN
8 2 (0.75%) Remote Desktop
8 2 (0.75%) Softphone
8 2 (0.75%) Wireless
Database & Business Intelligence
1 7 (2.63%) SQL Server
2 3 (1.13%) MySQL
3 2 (0.75%) Crystal Reports
4 1 (0.38%) Oracle Database
4 1 (0.38%) Oracle Database 11g
4 1 (0.38%) Relational Database
4 1 (0.38%) SQL Server 2005
4 1 (0.38%) SQL Server 2008
4 1 (0.38%) SQL Server 2012
Development Applications
1 1 (0.38%) JIRA
1 1 (0.38%) SQL Server Management Studio (SSMS)
1 1 (0.38%) Visual Studio
General
1 48 (18.05%) Finance
2 14 (5.26%) Law
3 9 (3.38%) Legal
3 9 (3.38%) Retail
4 7 (2.63%) Banking
5 5 (1.88%) Korean Language
5 5 (1.88%) Manufacturing
5 5 (1.88%) Pharmaceutical
6 3 (1.13%) Advertising
6 3 (1.13%) French Language
7 2 (0.75%) Financial Institution
7 2 (0.75%) German Language
7 2 (0.75%) Multimedia
8 1 (0.38%) Back Office
8 1 (0.38%) Front Office
8 1 (0.38%) Investment Banking
8 1 (0.38%) Italian Language
8 1 (0.38%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (0.75%) HTML
1 2 (0.75%) XML
2 1 (0.38%) .NET
2 1 (0.38%) CSS
2 1 (0.38%) Hibernate
2 1 (0.38%) JDBC
2 1 (0.38%) jQuery
2 1 (0.38%) SailPoint
2 1 (0.38%) Spring
2 1 (0.38%) Swing
2 1 (0.38%) WCF
2 1 (0.38%) XHTML
Miscellaneous
1 48 (18.05%) Blackberry
2 14 (5.26%) Analytical Skills
3 12 (4.51%) Fat Client
3 12 (4.51%) Thin Client
4 11 (4.14%) iPhone
5 10 (3.76%) Management Information System
6 9 (3.38%) Video Conferencing
7 8 (3.01%) Data Centre
7 8 (3.01%) NHS
8 5 (1.88%) Blog
8 5 (1.88%) Hedge funds
9 4 (1.50%) Handset
9 4 (1.50%) iPad
10 3 (1.13%) Driving Licence
11 2 (0.75%) Clustering
11 2 (0.75%) Computer Science
11 2 (0.75%) Life Science
11 2 (0.75%) Mathematics
11 2 (0.75%) Smartphone
11 2 (0.75%) Statistics
Operating Systems
1 180 (67.67%) Windows
2 94 (35.34%) Windows 7
3 41 (15.41%) Windows 8
4 39 (14.66%) Windows Server
5 38 (14.29%) Windows XP
6 31 (11.65%) Windows Server 2008
7 24 (9.02%) Apple iOS
8 21 (7.89%) Linux
9 19 (7.14%) Mac OS X
10 16 (6.02%) Android
11 15 (5.64%) Windows Server 2012
12 11 (4.14%) Windows 10
13 8 (3.01%) Windows Server 2003
13 8 (3.01%) Windows Vista
14 5 (1.88%) Unix
15 3 (1.13%) Mac OS
15 3 (1.13%) Red Hat Enterprise Linux
16 1 (0.38%) Data ONTAP
16 1 (0.38%) VMS
16 1 (0.38%) Windows 2000 Server
Processes & Methodologies
1 83 (31.20%) ITIL
2 29 (10.90%) Service Management
3 17 (6.39%) Service Delivery
4 11 (4.14%) Document Management
5 9 (3.38%) CRM
6 8 (3.01%) Change Management
7 7 (2.63%) Incident Management
7 7 (2.63%) Project Management
8 6 (2.26%) ITSM
8 6 (2.26%) Mentoring
8 6 (2.26%) Problem Management
9 5 (1.88%) Coaching
9 5 (1.88%) Configuration Management
9 5 (1.88%) Data Centre Operations
9 5 (1.88%) Process Management
10 4 (1.50%) Asset Management
10 4 (1.50%) Disaster Recovery
10 4 (1.50%) Logistics
10 4 (1.50%) PRINCE2
10 4 (1.50%) Release Management
Programming Languages
1 14 (5.26%) PowerShell
2 13 (4.89%) SQL
3 7 (2.63%) VBScript
4 6 (2.26%) C
5 5 (1.88%) Shell Script
6 3 (1.13%) JavaScript
6 3 (1.13%) VB
7 2 (0.75%) Java
8 1 (0.38%) C++
8 1 (0.38%) Perl
Qualifications
1 38 (14.29%) Microsoft Certification
2 20 (7.52%) Degree
3 13 (4.89%) A+ Certification
3 13 (4.89%) CCNA
3 13 (4.89%) Cisco Certification
3 13 (4.89%) MCITP
3 13 (4.89%) MCSE
4 11 (4.14%) MCP
5 10 (3.76%) ITIL Certification
6 9 (3.38%) Security Cleared
7 7 (2.63%) SC Cleared
8 6 (2.26%) DBS Check
9 5 (1.88%) ITIL Foundation Certificate
10 4 (1.50%) MOS
11 3 (1.13%) PRINCE2 Practitioner
12 2 (0.75%) CISSP
12 2 (0.75%) MCDST
12 2 (0.75%) PMI Certification
13 1 (0.38%) CEH
13 1 (0.38%) MCSA
Quality Assurance & Compliance
1 22 (8.27%) SLA
2 2 (0.75%) Disclosure Scotland
2 2 (0.75%) PCI DSS
3 1 (0.38%) QA
System Software
1 114 (42.86%) Active Directory
2 14 (5.26%) VMware Infrastructure
3 10 (3.76%) XenApp
4 9 (3.38%) XenDesktop
5 6 (2.26%) vSphere
6 4 (1.50%) NFS
6 4 (1.50%) Samba
6 4 (1.50%) VMware ESX
7 3 (1.13%) Hyper-V
8 2 (0.75%) Microsoft App-V
9 1 (0.38%) BitLocker
9 1 (0.38%) Xen
Systems Management
1 17 (6.39%) SCCM
2 6 (2.26%) Backup Exec
3 3 (1.13%) AirWatch
3 3 (1.13%) SAP Afaria
3 3 (1.13%) SCOM
4 2 (0.75%) OpenView
4 2 (0.75%) Symantec Endpoint Protection
4 2 (0.75%) WSUS
5 1 (0.38%) BMC PATROL
5 1 (0.38%) Cisco CUCM
5 1 (0.38%) Control-M
5 1 (0.38%) McAfee ePO
5 1 (0.38%) NetBackup
Vendors
1 114 (42.86%) Microsoft
2 42 (15.79%) Citrix
3 31 (11.65%) VMware
4 29 (10.90%) Apple
5 25 (9.40%) Cisco
6 16 (6.02%) HP
7 11 (4.14%) NetApp
8 9 (3.38%) Lotus
9 6 (2.26%) Remedy
10 5 (1.88%) Google
10 5 (1.88%) Oracle
11 4 (1.50%) CheckPoint
11 4 (1.50%) EMC
11 4 (1.50%) Isilon
12 3 (1.13%) arcserve
12 3 (1.13%) Bloomberg
12 3 (1.13%) Red Hat
12 3 (1.13%) Sage
12 3 (1.13%) Siemens
12 3 (1.13%) Symantec
Barnoldswick, Lancashire
Send
Rate: From £16,000 to £16,000 per annum
Posted: 4 days ago
City of London
Mint
Rate: £8 - £12 per hour
Posted: 5 days ago
Manchester, Lancashire
Vertical IT
Rate: £120 - £150 per day
Posted: 6 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £13.00 per annum
Posted: 21 days ago
Southampton
Spectrum IT
Rate: £80 - £90 per day
Posted: 26 days ago