The statistics below represent IT contracts advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Support Analyst
UK
Rank 528 511 468
Rank change year-on-year
-17 -43
Contract jobs requiring an IT Support Analyst 80 117 143
As % of all contract IT jobs located in the UK 0.18% 0.22% 0.27%
As % of the Job Titles category 0.19% 0.24% 0.29%
Number of daily rates quoted 41 54 56
Median daily rate £160 £200 £143
Median daily rate % change year-on-year
-20.00% +40.35%
90% offered a daily rate of more than £124 £112 £102
10% offered a daily rate of more than £225 £355 £217
UK excluding London median daily rate £148 £155 £138
% change year-on-year
-4.83% +12.72%
Number of hourly rates quoted 14 40 45
Median hourly rate £14.75 £15.00 £16.00
Median hourly rate % change year-on-year
-1.66% -6.25%
90% offered a hourly rate of more than £12.50 £9.95 £11.00
10% offered a hourly rate of more than £18.85 £21.50 £26.00
UK excluding London median hourly rate £14.50 £15.00 £16.00
% change year-on-year
-3.33% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
43026 49406 49767
As % of all contract IT jobs located in the UK 94.75% 94.99% 94.79%
Number of daily rates quoted 28072 31841 30661
Median daily rate £425 £414 £400
Median daily rate % change year-on-year
+2.65% +3.50%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1547 1650 1932
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.23 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £50.00 £40.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

IT Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 24 February 2017.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 70 £160 -20.00% 55
London +2 26 £200 -20.00% 15
South East 0 14 £150 -6.97% 17
East of England +5 9 £155 -16.21%
East Midlands +5 8 £125 +9.64% 3
South West +18 6 - - 5
Oxfordshire +3 6 £145 -9.37% 4
Scotland +24 5 £118 -65.69% 3
Derbyshire -2 5 £125 +11.60%
City of London -4 5 £205 -57.73% 2
Derby -5 5 £125 +11.60%
Yorkshire +22 4 £130 - 1
Wiltshire +5 4 - - 2
Swindon +5 4 - - 2
Hampshire -4 4 £150 -7.69% 4
West Yorkshire - 4 £130 - 1
Leeds - 4 £130 - 1
Edinburgh +23 3 £118 -66.42% 1
Surrey +13 3 £263 +110.00% 3
Oxford +1 3 £150 -3.22% 2
Stevenage +1 3 - -
Essex -1 3 £155 -31.11%
Kidlington -2 3 £145 -
Hertfordshire -5 3 - -
Cambridgeshire - 3 - -
Nottingham +7 2 - -
Nottinghamshire +6 2 - -
Bristol +2 2 - -
Glasgow +1 2 - - 2
Tyne and Wear - 2 - -

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 February 2017, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support Analyst in the job title.

1 140 (66.35%) Windows
2 107 (50.71%) Microsoft
3 104 (49.29%) Active Directory
4 87 (41.23%) Windows 7
5 84 (39.81%) MS Office
6 65 (30.81%) ITIL
7 64 (30.33%) MS Excel
8 39 (18.48%) MS Exchange
9 35 (16.59%) Finance
10 26 (12.32%) Citrix
11 25 (11.85%) Cisco
11 25 (11.85%) Service Management
11 25 (11.85%) Windows 10
12 22 (10.43%) Windows Server
13 21 (9.95%) Windows Server 2008
14 20 (9.48%) Windows 8
14 20 (9.48%) VPN
15 19 (9.00%) Windows XP
16 18 (8.53%) Analytical Skills
17 17 (8.06%) Exchange Server 2010
17 17 (8.06%) SLA
18 16 (7.58%) VMware
19 15 (7.11%) Smartphone
19 15 (7.11%) Blackberry
19 15 (7.11%) Office 365
20 13 (6.16%) Windows Server 2012
20 13 (6.16%) ITIL Certification
20 13 (6.16%) SharePoint
20 13 (6.16%) SCCM
21 12 (5.69%) Incident Management

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (18.48%) MS Exchange
2 17 (8.06%) Exchange Server 2010
3 13 (6.16%) SharePoint
4 11 (5.21%) Blackberry Enterprise Server
5 8 (3.79%) Exchange Server 2007
5 8 (3.79%) Exchange Server 2013
6 5 (2.37%) Exchange Server 2003
7 4 (1.90%) SharePoint 2010
7 4 (1.90%) SharePoint 2013
8 3 (1.42%) IBM Notes
8 3 (1.42%) Skype for Business
9 1 (0.47%) SharePoint Server
9 1 (0.47%) WebSphere
Applications
1 84 (39.81%) MS Office
2 64 (30.33%) MS Excel
3 9 (4.27%) MS PowerPoint
4 1 (0.47%) MS Visio
Business Applications
1 2 (0.95%) assyst
1 2 (0.95%) Remedy ITSM
1 2 (0.95%) SAP Oil and Gas
Cloud Services
1 15 (7.11%) Office 365
2 3 (1.42%) Google Drive
3 1 (0.47%) IaaS
3 1 (0.47%) PaaS
3 1 (0.47%) SaaS
Communications & Networking
1 20 (9.48%) VPN
2 12 (5.69%) TCP/IP
3 10 (4.74%) LAN
4 9 (4.27%) WAN
5 8 (3.79%) Firewall
6 7 (3.32%) DHCP
6 7 (3.32%) DNS
6 7 (3.32%) Internet
6 7 (3.32%) VoIP
6 7 (3.32%) Wireless
7 3 (1.42%) IP Telephony
7 3 (1.42%) Remote Desktop
7 3 (1.42%) Skype
8 2 (0.95%) iSCSI
8 2 (0.95%) OSPF
8 2 (0.95%) Structured Cabling
8 2 (0.95%) VXLAN
8 2 (0.95%) WebEx
8 2 (0.95%) Wi-Fi
8 2 (0.95%) WLAN
Database & Business Intelligence
1 5 (2.37%) SQL Server
2 2 (0.95%) MS Access
3 1 (0.47%) Electronic Patient Records
3 1 (0.47%) Essbase
3 1 (0.47%) Oracle Database
3 1 (0.47%) Oracle Database 11g
3 1 (0.47%) SQL Server 2008
3 1 (0.47%) SQL Server 2012
3 1 (0.47%) SQL Server 2014
Development Applications
1 4 (1.90%) JIRA
General
1 35 (16.59%) Finance
2 10 (4.74%) Banking
3 7 (3.32%) Legal
3 7 (3.32%) Retail
4 6 (2.84%) Advertising
4 6 (2.84%) Telecoms
5 4 (1.90%) Law
5 4 (1.90%) Manufacturing
6 3 (1.42%) Front Office
6 3 (1.42%) Marketing
7 2 (0.95%) Aerospace
7 2 (0.95%) Electronics
7 2 (0.95%) Financial Institution
7 2 (0.95%) French Language
7 2 (0.95%) Investment Banking
7 2 (0.95%) Italian Language
7 2 (0.95%) Pharmaceutical
7 2 (0.95%) Spanish Language
8 1 (0.47%) Local Government
8 1 (0.47%) Portuguese Language
Libraries, Frameworks & Software Standards
1 1 (0.47%) .NET
1 1 (0.47%) FIX Protocol
1 1 (0.47%) IBM Integration Bus
1 1 (0.47%) J2EE
1 1 (0.47%) WebSphere MQ
1 1 (0.47%) XML
1 1 (0.47%) XSLT
Miscellaneous
1 18 (8.53%) Analytical Skills
2 15 (7.11%) Blackberry
2 15 (7.11%) Smartphone
3 10 (4.74%) CMDB
3 10 (4.74%) iPad
4 8 (3.79%) iPhone
5 5 (2.37%) Video Conferencing
6 4 (1.90%) Computer Science
6 4 (1.90%) Handset
7 3 (1.42%) Management Information System
8 2 (0.95%) Data Centre
8 2 (0.95%) Driving Licence
8 2 (0.95%) EPoS
8 2 (0.95%) Fat Client
8 2 (0.95%) Thin Client
8 2 (0.95%) Virtual Team
9 1 (0.47%) BYOD
9 1 (0.47%) Data Structures
9 1 (0.47%) Mobile App
9 1 (0.47%) SWIFT
Operating Systems
1 140 (66.35%) Windows
2 87 (41.23%) Windows 7
3 25 (11.85%) Windows 10
4 22 (10.43%) Windows Server
5 21 (9.95%) Windows Server 2008
6 20 (9.48%) Windows 8
7 19 (9.00%) Windows XP
8 13 (6.16%) Windows Server 2012
9 9 (4.27%) Apple iOS
9 9 (4.27%) Windows Server 2003
10 8 (3.79%) Mac OS X
11 6 (2.84%) Windows Mobile
12 5 (2.37%) Android
13 3 (1.42%) Linux
13 3 (1.42%) Windows Vista
14 1 (0.47%) Mac OS
14 1 (0.47%) Solaris
14 1 (0.47%) Unix
14 1 (0.47%) Windows 2000
Processes & Methodologies
1 65 (30.81%) ITIL
2 25 (11.85%) Service Management
3 12 (5.69%) Incident Management
4 8 (3.79%) Asset Management
5 6 (2.84%) Migration
5 6 (2.84%) Time Management
6 5 (2.37%) Configuration Management
6 5 (2.37%) ITIL V3
6 5 (2.37%) Network Management
7 4 (1.90%) ERP
7 4 (1.90%) Project Management
7 4 (1.90%) Service Delivery
8 3 (1.42%) Continuous Improvement
8 3 (1.42%) Disaster Recovery
8 3 (1.42%) E-Discovery
8 3 (1.42%) Forensic Analysis
8 3 (1.42%) ITIL V2
8 3 (1.42%) Problem Management
8 3 (1.42%) Release Management
8 3 (1.42%) Stakeholder Management
Programming Languages
1 12 (5.69%) SQL
2 6 (2.84%) PowerShell
3 4 (1.90%) VBScript
4 3 (1.42%) VBA
5 2 (0.95%) C#
6 1 (0.47%) C
6 1 (0.47%) C++
6 1 (0.47%) COBOL
6 1 (0.47%) Java
6 1 (0.47%) JavaScript
6 1 (0.47%) Perl
6 1 (0.47%) PL/SQL
6 1 (0.47%) Shell Script
6 1 (0.47%) T-SQL
6 1 (0.47%) VB
6 1 (0.47%) XPath
Qualifications
1 13 (6.16%) ITIL Certification
2 11 (5.21%) Microsoft Certification
3 8 (3.79%) Degree
3 8 (3.79%) MCP
4 5 (2.37%) MCSE
4 5 (2.37%) Security Cleared
5 4 (1.90%) CCNA
5 4 (1.90%) Cisco Certification
5 4 (1.90%) ECDL
5 4 (1.90%) SC Cleared
6 3 (1.42%) BPSS Clearance
6 3 (1.42%) CTC Cleared
7 2 (0.95%) CCNP
7 2 (0.95%) DBS Check
7 2 (0.95%) DV Cleared
8 1 (0.47%) A+ Certification
8 1 (0.47%) AAT
8 1 (0.47%) ITIL Foundation Certificate
8 1 (0.47%) MCDST
8 1 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 17 (8.06%) SLA
2 4 (1.90%) Disclosure Scotland
System Software
1 104 (49.29%) Active Directory
2 10 (4.74%) VMware Infrastructure
3 5 (2.37%) vSphere
3 5 (2.37%) XenApp
3 5 (2.37%) XenDesktop
4 2 (0.95%) Hyper-V
4 2 (0.95%) Virtual Desktop
5 1 (0.47%) Microsoft App-V
5 1 (0.47%) Terminal Server
5 1 (0.47%) Virtual Machines
5 1 (0.47%) Virtual Servers
Systems Management
1 13 (6.16%) SCCM
2 5 (2.37%) AirWatch
3 4 (1.90%) Microsoft Intune
4 3 (1.42%) Backup Exec
5 2 (0.95%) NetBackup
5 2 (0.95%) SCSM
6 1 (0.47%) DameWare
6 1 (0.47%) SCOM
6 1 (0.47%) ServiceCenter
6 1 (0.47%) WSUS
Vendors
1 107 (50.71%) Microsoft
2 26 (12.32%) Citrix
3 25 (11.85%) Cisco
4 16 (7.58%) VMware
5 11 (5.21%) HP
6 7 (3.32%) Apple
7 5 (2.37%) Bloomberg
7 5 (2.37%) Google
7 5 (2.37%) LANDesk
7 5 (2.37%) Oracle
8 4 (1.90%) Remedy
8 4 (1.90%) ServiceNow
9 3 (1.42%) Dell
9 3 (1.42%) Lotus
9 3 (1.42%) Northgate
9 3 (1.42%) Reuters
9 3 (1.42%) SAP
10 2 (0.95%) BMC
10 2 (0.95%) IBM
10 2 (0.95%) Wyse
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 17 hours ago
City, London
Red10
Rate: £27000 - £30000 per annum
Posted: 16 hours ago
Manchester, Lancashire
The One Group
Rate: £120 - 150 per day
Posted: 2 days ago
Edinburgh, Midlothian
Harvey Nash plc
Posted: 3 days ago