The statistics below represent IT contracts advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 507 517 526
Rank change year-on-year
+10 +9
Contract jobs requiring an IT Support Analyst 133 123 97
As % of all contract IT jobs located in the UK 0.25% 0.22% 0.18%
As % of the Job Titles category 0.26% 0.23% 0.19%
Number of daily rates quoted 66 44 33
Median daily rate £175 £138 £170
Median daily rate % change year-on-year
+27.27% -19.11%
90% offered a daily rate of more than £114 £100 £121
10% offered a daily rate of more than £350 £258 £313
UK excluding London median daily rate £148 £130 £163
% change year-on-year
+13.46% -20.00%
Number of hourly rates quoted 35 34 32
Median hourly rate £14.00 £13.35 £14.00
Median hourly rate % change year-on-year
+4.86% -4.64%
90% offered a hourly rate of more than £9.20 £9.80 £11.70
10% offered a hourly rate of more than £22.80 £22.05 £22.65
UK excluding London median hourly rate £14.00 £13.35 £14.00
% change year-on-year
+4.86% -4.64%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50938 53139 51380
As % of all contract IT jobs located in the UK 94.74% 94.75% 94.74%
Number of daily rates quoted 33216 33356 31629
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £568 £550
UK excluding London median daily rate £398 £368 £350
% change year-on-year
+8.16% +5.00%
Number of hourly rates quoted 1509 2051 2085
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

IT Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 24 June 2016.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 24 June 2016.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 121 £175 +32.07% 65
London +9 58 £190 +22.58% 18
South East -4 25 £200 +53.84% 17
East of England +19 18 £140 -30.00% 5
City of London +41 11 £219 -2.23% 3
Oxfordshire +7 10 £350 +169.23% 4
Hertfordshire +16 9 £163 -58.49% 2
Norfolk +4 7 £130 +30.00%
South West +5 6 £135 - 5
North West +4 6 £120 - 7
Scotland -21 6 £118 -16.07% 2
Hampshire +9 5 £185 - 2
West Midlands -18 5 £110 -12.00% 5
Kidlington 0 4 £125 -
Watford - 4 £163 -
Manchester - 4 £223 - 3
Southampton +19 3 - -
Surrey -8 3 £255 +50.00% 3
Berkshire -10 3 £148 +28.26% 5
Edinburgh -11 3 £116 -26.19%
Dorset - 3 - - 1
Stevenage - 3 - -
Bournemouth - 3 - - 1
East Sussex +10 2 £200 +53.84% 1
Southall -2 2 - -
Birmingham -4 2 £95 -24.00%
Yorkshire -6 2 £160 - 9
Somerset - 2 £135 - 1
Warwickshire - 2 £205 -
South Wales - 2 - -

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 June 2016, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support Analyst in the job title.

1 139 (56.28%) Windows
2 116 (46.96%) Active Directory
3 113 (45.75%) Microsoft
4 96 (38.87%) MS Office
5 85 (34.41%) Windows 7
6 57 (23.08%) ITIL
7 52 (21.05%) MS Excel
8 44 (17.81%) Citrix
9 36 (14.57%) Windows Server
10 35 (14.17%) Blackberry
11 34 (13.77%) Finance
12 28 (11.34%) Windows 8
13 27 (10.93%) Windows Server 2008
13 27 (10.93%) Service Management
14 22 (8.91%) Cisco
14 22 (8.91%) MS Exchange
15 21 (8.50%) SLA
15 21 (8.50%) Windows 10
16 20 (8.10%) Legal
17 19 (7.69%) Law
17 19 (7.69%) Document Management
17 19 (7.69%) Office 365
18 18 (7.29%) VMware
19 16 (6.48%) SCCM
19 16 (6.48%) Incident Management
20 15 (6.07%) Windows XP
20 15 (6.07%) TCP/IP
20 15 (6.07%) VPN
20 15 (6.07%) Windows Server 2012
21 14 (5.67%) Exchange Server 2010

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (8.91%) MS Exchange
2 14 (5.67%) Exchange Server 2010
3 12 (4.86%) SharePoint
4 8 (3.24%) Skype for Business
5 7 (2.83%) Blackberry Enterprise Server
6 6 (2.43%) Exchange Server 2013
7 5 (2.02%) Exchange Server 2003
8 4 (1.62%) IBM Notes
9 3 (1.21%) Exchange Server 2007
9 3 (1.21%) SharePoint 2013
10 1 (0.40%) BizTalk Server
10 1 (0.40%) SharePoint 2010
10 1 (0.40%) Tuxedo
10 1 (0.40%) WebSphere
10 1 (0.40%) WordPress
Applications
1 96 (38.87%) MS Office
2 52 (21.05%) MS Excel
3 2 (0.81%) AutoCAD
3 2 (0.81%) MS PowerPoint
3 2 (0.81%) Spreadsheet
4 1 (0.40%) MS Visio
4 1 (0.40%) Photoshop
Business Applications
1 2 (0.81%) Dynamics AX
1 2 (0.81%) Dynamics CRM
2 1 (0.40%) Adaptiv
2 1 (0.40%) assyst
2 1 (0.40%) Northgate Housing
2 1 (0.40%) SAP CRM
Cloud Services
1 19 (7.69%) Office 365
2 5 (2.02%) Microsoft Azure
3 1 (0.40%) Adobe Creative Cloud
3 1 (0.40%) Azure Active Directory
3 1 (0.40%) Cloud Computing
3 1 (0.40%) Google Apps
Communications & Networking
1 15 (6.07%) TCP/IP
1 15 (6.07%) VPN
2 12 (4.86%) DHCP
2 12 (4.86%) LAN
2 12 (4.86%) WAN
3 10 (4.05%) DNS
4 6 (2.43%) Internet
4 6 (2.43%) Intranet
5 5 (2.02%) Firewall
5 5 (2.02%) VoIP
6 3 (1.21%) Remote Desktop
6 3 (1.21%) Wireless
7 2 (0.81%) DSL
7 2 (0.81%) VLAN
8 1 (0.40%) Extranet
8 1 (0.40%) SAN
8 1 (0.40%) Skype
8 1 (0.40%) SMTP
8 1 (0.40%) SSL
8 1 (0.40%) Wi-Fi
Database & Business Intelligence
1 6 (2.43%) SQL Server
2 2 (0.81%) Relational Database
3 1 (0.40%) BusinessObjects
3 1 (0.40%) EDMS
3 1 (0.40%) GIS
3 1 (0.40%) MySQL
3 1 (0.40%) SQL Server 2005
3 1 (0.40%) SQL Server 2008
3 1 (0.40%) SQL Server Integration Services
3 1 (0.40%) SQL Server Reporting Services
Development Applications
1 2 (0.81%) JIRA
2 1 (0.40%) Visual Studio
General
1 34 (13.77%) Finance
2 20 (8.10%) Legal
3 19 (7.69%) Law
4 14 (5.67%) Banking
5 4 (1.62%) Retail
6 3 (1.21%) French Language
6 3 (1.21%) Investment Banking
6 3 (1.21%) Manufacturing
7 2 (0.81%) Advertising
7 2 (0.81%) Marketing
8 1 (0.40%) Back Office
8 1 (0.40%) Financial Institution
8 1 (0.40%) German Language
8 1 (0.40%) Italian Language
8 1 (0.40%) Local Government
8 1 (0.40%) Military
8 1 (0.40%) Multimedia
8 1 (0.40%) Turkish Language
Libraries, Frameworks & Software Standards
1 4 (1.62%) .NET
2 1 (0.40%) CSS
2 1 (0.40%) CSS3
2 1 (0.40%) HTML
2 1 (0.40%) HTML5
2 1 (0.40%) IBM Integration Bus
2 1 (0.40%) MAPI
2 1 (0.40%) ODBC
2 1 (0.40%) SailPoint
2 1 (0.40%) WCF
2 1 (0.40%) WebSphere MQ
Miscellaneous
1 35 (14.17%) Blackberry
2 14 (5.67%) Smartphone
3 12 (4.86%) Analytical Skills
4 10 (4.05%) iPhone
5 6 (2.43%) Management Information System
6 5 (2.02%) Blog
6 5 (2.02%) Driving Licence
7 4 (1.62%) Video Conferencing
8 3 (1.21%) Clustering
8 3 (1.21%) CMDB
8 3 (1.21%) iPad
8 3 (1.21%) Life Science
9 2 (0.81%) Enterprise Software
9 2 (0.81%) Fat Client
9 2 (0.81%) Fixed Income
9 2 (0.81%) Foreign Exchange (FX)
9 2 (0.81%) Handset
9 2 (0.81%) Mathematics
9 2 (0.81%) Thin Client
10 1 (0.40%) Market Risk
Operating Systems
1 139 (56.28%) Windows
2 85 (34.41%) Windows 7
3 36 (14.57%) Windows Server
4 28 (11.34%) Windows 8
5 27 (10.93%) Windows Server 2008
6 21 (8.50%) Windows 10
7 15 (6.07%) Windows Server 2012
7 15 (6.07%) Windows XP
8 9 (3.64%) Windows Server 2003
9 8 (3.24%) Linux
10 7 (2.83%) Mac OS X
11 6 (2.43%) Apple iOS
11 6 (2.43%) Unix
12 3 (1.21%) Android
13 2 (0.81%) Windows Mobile
14 1 (0.40%) Fedora
14 1 (0.40%) Red Hat Enterprise Linux
14 1 (0.40%) Solaris
14 1 (0.40%) Ubuntu
14 1 (0.40%) Windows NT
Processes & Methodologies
1 57 (23.08%) ITIL
2 27 (10.93%) Service Management
3 19 (7.69%) Document Management
4 16 (6.48%) Incident Management
5 10 (4.05%) CRM
6 9 (3.64%) Change Management
7 7 (2.83%) Problem Management
8 6 (2.43%) Migration
9 5 (2.02%) Asset Management
9 5 (2.02%) Continuous Improvement
9 5 (2.02%) ITSM
9 5 (2.02%) Release Management
10 4 (1.62%) Configuration Management
10 4 (1.62%) E-Commerce
10 4 (1.62%) Root Cause Analysis
10 4 (1.62%) Service Delivery
11 3 (1.21%) Data Analysis
11 3 (1.21%) Information Security
11 3 (1.21%) Line Management
12 2 (0.81%) SDLC
Programming Languages
1 11 (4.45%) SQL
2 10 (4.05%) PowerShell
3 4 (1.62%) C
3 4 (1.62%) VBScript
4 3 (1.21%) Shell Script
5 2 (0.81%) Perl
5 2 (0.81%) VBA
6 1 (0.40%) C#
6 1 (0.40%) C++
6 1 (0.40%) COBOL
6 1 (0.40%) Java
6 1 (0.40%) JavaScript
6 1 (0.40%) PHP
6 1 (0.40%) PL/SQL
6 1 (0.40%) T-SQL
6 1 (0.40%) VB
Qualifications
1 10 (4.05%) Security Cleared
2 9 (3.64%) Microsoft Certification
2 9 (3.64%) SC Cleared
3 7 (2.83%) CCNA
3 7 (2.83%) Cisco Certification
3 7 (2.83%) DBS Check
3 7 (2.83%) MCP
4 6 (2.43%) ITIL Certification
5 5 (2.02%) Degree
6 3 (1.21%) BPSS Clearance
6 3 (1.21%) MCSE
7 2 (0.81%) MCSA
8 1 (0.40%) A+ Certification
8 1 (0.40%) GISP
8 1 (0.40%) HND
8 1 (0.40%) ITIL Foundation Certificate
8 1 (0.40%) MCITP
8 1 (0.40%) MCTS
8 1 (0.40%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (8.50%) SLA
2 3 (1.21%) Disclosure Scotland
3 1 (0.40%) QA
System Software
1 116 (46.96%) Active Directory
2 8 (3.24%) VMware Infrastructure
3 4 (1.62%) vSphere
4 3 (1.21%) XenApp
4 3 (1.21%) XenDesktop
5 2 (0.81%) Virtual Servers
5 2 (0.81%) VMware Server
6 1 (0.40%) BitLocker
6 1 (0.40%) Hyper-V
6 1 (0.40%) Microsoft Virtual Server
6 1 (0.40%) Terminal Services
6 1 (0.40%) Virtual Desktop
6 1 (0.40%) VMware ESXi
6 1 (0.40%) Xen
Systems Management
1 16 (6.48%) SCCM
2 4 (1.62%) SCOM
3 3 (1.21%) Backup Exec
3 3 (1.21%) Failover Clustering
3 3 (1.21%) Microsoft Clustering
3 3 (1.21%) Symantec Endpoint Protection
4 2 (0.81%) McAfee ePO
4 2 (0.81%) Microsoft Intune
5 1 (0.40%) Microsoft Data Protection Manager
5 1 (0.40%) SCDPM
5 1 (0.40%) Unicenter
5 1 (0.40%) WSUS
Vendors
1 113 (45.75%) Microsoft
2 44 (17.81%) Citrix
3 22 (8.91%) Cisco
4 18 (7.29%) VMware
5 12 (4.86%) Remedy
6 10 (4.05%) HP
7 7 (2.83%) Apple
8 6 (2.43%) Civica
8 6 (2.43%) iManage
9 5 (2.02%) SAP
10 4 (1.62%) Lotus
10 4 (1.62%) Oracle
10 4 (1.62%) Symantec
11 3 (1.21%) Adobe
11 3 (1.21%) Avaya
11 3 (1.21%) Bloomberg
11 3 (1.21%) Dell
11 3 (1.21%) Intel Security
11 3 (1.21%) LANDesk
11 3 (1.21%) Mitel
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