The statistics below represent IT contracts advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 530 558 505
Rank change year-on-year
+28 -53
Contract jobs requiring an IT Support Analyst 122 115 136
As % of all contract IT jobs located in the UK 0.23% 0.20% 0.23%
As % of the Job Titles category 0.24% 0.21% 0.25%
Number of daily rates quoted 59 47 46
Median daily rate £165 £170 £160
Median daily rate % change year-on-year
-2.94% +6.25%
90% offered a daily rate of more than £110 £108 £98
10% offered a daily rate of more than £280 £234 £246
UK excluding London median daily rate £160 £178 £160
% change year-on-year
-9.85% +10.93%
Number of hourly rates quoted 36 46 39
Median hourly rate £13.75 £13.75 £13.35
Median hourly rate % change year-on-year
- +2.99%
90% offered a hourly rate of more than £10.00 £9.75 £9.85
10% offered a hourly rate of more than £24.50 £18.50 £18.40
UK excluding London median hourly rate £13.25 £13.00 £13.00
% change year-on-year
+1.92% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50426 54977 54154
As % of all contract IT jobs located in the UK 94.62% 94.99% 92.92%
Number of daily rates quoted 32986 35136 33089
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1704 2093 2157
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

IT Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 30 September 2016.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 30 September 2016.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 109 £170 -2.85% 42
London +10 48 £170 - 15
South East +20 26 £123 -46.73% 11
East of England +9 11 £250 +36.98% 3
Hampshire +19 8 £108 - 1
City of London +17 8 £170 +6.25% 5
Yorkshire +13 7 £225 +19.20% 5
Surrey +16 6 £140 - 3
Essex +6 6 £250 +150.00% 1
Oxfordshire -8 6 £125 - 2
West Midlands -26 6 £175 -2.77% 1
Southampton +16 5 - -
Guildford - 5 £120 -
Buckinghamshire +18 4 - - 1
Scotland +12 4 £175 +45.83% 1
North West +11 4 £130 +8.33% 3
Hertfordshire +6 4 - -
Kidlington -7 4 £125 -
East Midlands -10 4 £162 +1.25%
South West +17 3 £160 +28.00% 2
Glasgow +13 3 £175 +66.66%
West Yorkshire +6 3 £225 - 2
Watford -4 3 - -
Manchester -9 3 £178 +77.50% 2
Wales +20 2 - - 1
Leeds +11 2 £225 -
South Yorkshire +1 2 - - 1
Doncaster -2 2 - -
Warwickshire -3 2 £151 -15.97%
Coventry -14 2 £185 -

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support Analyst in the job title.

1 151 (60.16%) Windows
2 109 (43.43%) Microsoft
3 105 (41.83%) MS Office
4 102 (40.64%) Active Directory
5 96 (38.25%) Windows 7
6 64 (25.50%) ITIL
6 64 (25.50%) MS Excel
7 35 (13.94%) Windows Server
8 33 (13.15%) Citrix
9 31 (12.35%) Finance
10 29 (11.55%) Office 365
10 29 (11.55%) Windows 8
11 23 (9.16%) Service Management
11 23 (9.16%) Blackberry
12 22 (8.76%) MS Exchange
13 21 (8.37%) Windows 10
14 19 (7.57%) Incident Management
15 18 (7.17%) Smartphone
15 18 (7.17%) SLA
15 18 (7.17%) Analytical Skills
16 17 (6.77%) Cisco
16 17 (6.77%) Law
17 16 (6.37%) VMware
17 16 (6.37%) Windows XP
17 16 (6.37%) TCP/IP
17 16 (6.37%) Windows Server 2008
18 14 (5.58%) Legal
19 13 (5.18%) VPN
19 13 (5.18%) SharePoint
20 12 (4.78%) DHCP

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (8.76%) MS Exchange
2 13 (5.18%) SharePoint
3 9 (3.59%) Exchange Server 2010
4 7 (2.79%) Exchange Server 2007
5 4 (1.59%) Blackberry Enterprise Server
5 4 (1.59%) Exchange Server 2013
6 3 (1.20%) CMS
6 3 (1.20%) SharePoint 2010
6 3 (1.20%) Skype for Business
6 3 (1.20%) WebSphere
7 2 (0.80%) Exchange Server 2003
7 2 (0.80%) SharePoint 2013
8 1 (0.40%) BizTalk Server
8 1 (0.40%) IBM Notes
8 1 (0.40%) SharePoint Server
8 1 (0.40%) WordPress
Applications
1 105 (41.83%) MS Office
2 64 (25.50%) MS Excel
3 4 (1.59%) MS PowerPoint
4 2 (0.80%) Acrobat
4 2 (0.80%) MS Visio
5 1 (0.40%) Spreadsheet
Business Applications
1 2 (0.80%) Dynamics AX
2 1 (0.40%) Dynamics CRM
2 1 (0.40%) Dynamics NAV
2 1 (0.40%) Remedy ITSM
2 1 (0.40%) SAP CRM
2 1 (0.40%) SAP Oil and Gas
Cloud Services
1 29 (11.55%) Office 365
2 4 (1.59%) Microsoft Azure
3 2 (0.80%) Google Apps
3 2 (0.80%) Google Drive
4 1 (0.40%) Cloud Computing
4 1 (0.40%) Google Play
4 1 (0.40%) IaaS
4 1 (0.40%) PaaS
4 1 (0.40%) SaaS
Communications & Networking
1 16 (6.37%) TCP/IP
2 13 (5.18%) VPN
3 12 (4.78%) DHCP
4 11 (4.38%) VoIP
5 10 (3.98%) DNS
6 9 (3.59%) WAN
7 8 (3.19%) Internet
7 8 (3.19%) LAN
8 7 (2.79%) WebEx
9 4 (1.59%) Wireless
10 3 (1.20%) Firewall
10 3 (1.20%) VLAN
11 2 (0.80%) DSL
11 2 (0.80%) IP Telephony
11 2 (0.80%) Skype
12 1 (0.40%) Cisco IOS
12 1 (0.40%) Extranet
12 1 (0.40%) Remote Desktop
12 1 (0.40%) SSL
12 1 (0.40%) Wi-Fi
Database & Business Intelligence
1 4 (1.59%) SQL Server
2 2 (0.80%) MS Access
3 1 (0.40%) EDMS
3 1 (0.40%) Essbase
3 1 (0.40%) GIS
3 1 (0.40%) MySQL
3 1 (0.40%) Relational Database
3 1 (0.40%) SQL Server Integration Services
3 1 (0.40%) SQL Server Reporting Services
Development Applications
1 4 (1.59%) JIRA
2 1 (0.40%) Visual Studio
General
1 31 (12.35%) Finance
2 17 (6.77%) Law
3 14 (5.58%) Legal
4 9 (3.59%) Retail
5 6 (2.39%) Banking
6 4 (1.59%) Cantonese Language
6 4 (1.59%) Mandarin Language
6 4 (1.59%) Marketing
7 3 (1.20%) Manufacturing
8 2 (0.80%) French Language
8 2 (0.80%) Front Office
8 2 (0.80%) Investment Banking
9 1 (0.40%) Electronics
9 1 (0.40%) German Language
9 1 (0.40%) Italian Language
9 1 (0.40%) Local Government
9 1 (0.40%) Multimedia
9 1 (0.40%) Retail Banking
9 1 (0.40%) Telecoms
9 1 (0.40%) Turkish Language
Libraries, Frameworks & Software Standards
1 3 (1.20%) WebSphere MQ
2 2 (0.80%) .NET
2 2 (0.80%) IBM Integration Bus
2 2 (0.80%) XMPP
3 1 (0.40%) CSS
3 1 (0.40%) CSS3
3 1 (0.40%) FIX Protocol
3 1 (0.40%) HTML
3 1 (0.40%) HTML5
3 1 (0.40%) J2EE
Miscellaneous
1 23 (9.16%) Blackberry
2 18 (7.17%) Analytical Skills
2 18 (7.17%) Smartphone
3 9 (3.59%) iPhone
3 9 (3.59%) Video Conferencing
4 6 (2.39%) iPad
5 4 (1.59%) CMDB
5 4 (1.59%) Driving Licence
6 3 (1.20%) Computer Science
6 3 (1.20%) Handset
7 2 (0.80%) Client/Server
7 2 (0.80%) Data Protection Act
7 2 (0.80%) Management Information System
7 2 (0.80%) SWIFT
7 2 (0.80%) Tandem
7 2 (0.80%) Virtual Team
8 1 (0.40%) BYOD
8 1 (0.40%) Data Centre
8 1 (0.40%) Enterprise Software
8 1 (0.40%) Fintech
Operating Systems
1 151 (60.16%) Windows
2 96 (38.25%) Windows 7
3 35 (13.94%) Windows Server
4 29 (11.55%) Windows 8
5 21 (8.37%) Windows 10
6 16 (6.37%) Windows Server 2008
6 16 (6.37%) Windows XP
7 9 (3.59%) Windows Server 2012
8 8 (3.19%) Linux
8 8 (3.19%) Mac OS X
9 6 (2.39%) Unix
10 4 (1.59%) Windows Server 2003
10 4 (1.59%) Windows Vista
11 3 (1.20%) Apple iOS
11 3 (1.20%) Windows Mobile
12 2 (0.80%) Android
12 2 (0.80%) Solaris
13 1 (0.40%) Red Hat Enterprise Linux
13 1 (0.40%) Windows 2000
13 1 (0.40%) Windows NT
Processes & Methodologies
1 64 (25.50%) ITIL
2 23 (9.16%) Service Management
3 19 (7.57%) Incident Management
4 11 (4.38%) Asset Management
4 11 (4.38%) Document Management
4 11 (4.38%) Migration
5 7 (2.79%) Change Management
5 7 (2.79%) Problem Management
6 6 (2.39%) ITSM
7 5 (1.99%) Project Management
7 5 (1.99%) Service Delivery
8 4 (1.59%) Data Migration
8 4 (1.59%) ITIL V3
8 4 (1.59%) Root Cause Analysis
9 3 (1.20%) Business Analysis
9 3 (1.20%) Configuration Management
9 3 (1.20%) Continuous Improvement
9 3 (1.20%) CRM
9 3 (1.20%) Data Protection
9 3 (1.20%) E-Commerce
Programming Languages
1 10 (3.98%) SQL
2 3 (1.20%) C
2 3 (1.20%) Shell Script
2 3 (1.20%) VBA
3 2 (0.80%) Java
3 2 (0.80%) Perl
3 2 (0.80%) PL/SQL
3 2 (0.80%) VB
4 1 (0.40%) C#
4 1 (0.40%) COBOL
4 1 (0.40%) JavaScript
4 1 (0.40%) PHP
4 1 (0.40%) PowerShell
4 1 (0.40%) VBScript
Qualifications
1 12 (4.78%) Degree
2 9 (3.59%) ITIL Certification
3 8 (3.19%) Microsoft Certification
4 7 (2.79%) CCNA
4 7 (2.79%) Cisco Certification
4 7 (2.79%) MCP
5 5 (1.99%) Security Cleared
6 4 (1.59%) BPSS Clearance
6 4 (1.59%) SC Cleared
7 3 (1.20%) A+ Certification
7 3 (1.20%) DBS Check
7 3 (1.20%) MCTS
8 2 (0.80%) CTC Cleared
8 2 (0.80%) MCSE
9 1 (0.40%) DV Cleared
9 1 (0.40%) ITIL Foundation Certificate
9 1 (0.40%) MCITP
Quality Assurance & Compliance
1 18 (7.17%) SLA
2 3 (1.20%) Disclosure Scotland
System Software
1 102 (40.64%) Active Directory
2 10 (3.98%) VMware Infrastructure
3 5 (1.99%) Virtual Machines
3 5 (1.99%) vSphere
4 3 (1.20%) Virtual Servers
4 3 (1.20%) XenApp
5 2 (0.80%) VMware Server
6 1 (0.40%) Hyper-V
6 1 (0.40%) Microsoft App-V
6 1 (0.40%) Microsoft Virtual Server
6 1 (0.40%) Terminal Services
6 1 (0.40%) Virtual Desktop
6 1 (0.40%) VMware ESXi
6 1 (0.40%) XenDesktop
Systems Management
1 11 (4.38%) SCCM
2 4 (1.59%) AirWatch
3 3 (1.20%) Microsoft Intune
4 1 (0.40%) Backup Exec
4 1 (0.40%) SCOM
4 1 (0.40%) SCSM
4 1 (0.40%) Unicenter
4 1 (0.40%) WSUS
Vendors
1 109 (43.43%) Microsoft
2 33 (13.15%) Citrix
3 17 (6.77%) Cisco
4 16 (6.37%) VMware
5 10 (3.98%) Remedy
6 9 (3.59%) HP
7 6 (2.39%) Apple
7 6 (2.39%) Oracle
7 6 (2.39%) SAP
7 6 (2.39%) ServiceNow
8 5 (1.99%) Bloomberg
8 5 (1.99%) Google
8 5 (1.99%) iManage
9 4 (1.59%) Avaya
9 4 (1.59%) Civica
9 4 (1.59%) Dell
10 3 (1.20%) FactSet
10 3 (1.20%) IBM
11 2 (0.80%) Adobe
11 2 (0.80%) Reuters
City, London
Ashdown IT
Rate: £23 - £25 per hour
Posted: 2 days ago