The statistics below represent IT contracts advertised across the UK that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 538 538 517
Rank change year-on-year
0 -21
Contract jobs requiring an IT Support Analyst 123 125 121
As % of all contract IT jobs located in the UK 0.23% 0.22% 0.22%
As % of the Job Titles category 0.24% 0.23% 0.23%
Number of daily rates quoted 61 53 40
Median daily rate £160 £158 £155
Median daily rate % change year-on-year
+1.58% +1.61%
90% offered a daily rate of more than £113 £103 £111
10% offered a daily rate of more than £375 £237 £314
UK excluding London median daily rate £145 £160 £163
% change year-on-year
-9.37% -1.53%
Number of hourly rates quoted 35 40 31
Median hourly rate £13.85 £14.00 £13.50
Median hourly rate % change year-on-year
-1.07% +3.70%
90% offered a hourly rate of more than £9.50 £9.50 £9.78
10% offered a hourly rate of more than £16.40 £19.35 £21.75
UK excluding London median hourly rate £14.00 £13.35 £13.00
% change year-on-year
+4.86% +2.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51008 54089 51827
As % of all contract IT jobs located in the UK 94.75% 94.76% 94.70%
Number of daily rates quoted 33192 34291 31378
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1546 2003 2097
Median hourly rate £17.00 £16.50 £16.50
Median hourly rate % change year-on-year
+3.03% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

IT Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 30 July 2016.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 30 July 2016.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 105 £170 +6.25% 55
London +2 54 £173 +11.29% 14
South East +7 20 £173 -13.75% 14
City of London +51 11 £228 +10.97% 3
East of England +18 9 £130 -18.75% 2
Hertfordshire +21 8 - - 2
Scotland +1 8 £118 -7.84% 1
North West +4 7 £138 - 10
South West +7 6 £240 +92.00% 5
Oxfordshire +5 6 £288 - 3
West Midlands -23 5 £161 +29.00% 3
Watford - 5 - - 1
Buckinghamshire +11 4 - - 2
Edinburgh -2 4 £116 -28.46%
Manchester - 4 £185 - 5
Glasgow +6 3 - -
Hampshire +3 3 - - 3
Kidlington -3 3 £125 -
Surrey -10 3 £195 +14.70% 3
Leamington Spa - 3 £164 -
Bournemouth - 3 - -
Southampton - 3 - - 1
Wales - 3 - - 1
Dorset - 3 - - 1
South Wales - 3 - -
Warwickshire - 3 £164 -
Reading +6 2 £148 -
Berkshire -4 2 £148 - 2
Yorkshire -10 2 £160 -15.23% 4
Coventry -10 2 £160 - 1

IT Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 July 2016, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support Analyst in the job title.

1 150 (58.37%) Windows
2 120 (46.69%) Active Directory
3 107 (41.63%) Microsoft
4 104 (40.47%) MS Office
5 91 (35.41%) Windows 7
6 57 (22.18%) ITIL
7 53 (20.62%) MS Excel
8 45 (17.51%) Citrix
9 38 (14.79%) Windows Server
10 37 (14.40%) Finance
11 34 (13.23%) Windows 8
12 32 (12.45%) Blackberry
13 26 (10.12%) Office 365
14 24 (9.34%) Cisco
14 24 (9.34%) Windows Server 2008
14 24 (9.34%) Windows 10
15 23 (8.95%) MS Exchange
15 23 (8.95%) Service Management
16 22 (8.56%) SLA
17 19 (7.39%) Incident Management
17 19 (7.39%) Law
17 19 (7.39%) Legal
18 18 (7.00%) VMware
19 17 (6.61%) TCP/IP
20 16 (6.23%) VPN
20 16 (6.23%) Windows XP
20 16 (6.23%) Smartphone
21 15 (5.84%) Analytical Skills
22 14 (5.45%) Windows Server 2012
22 14 (5.45%) Document Management

IT Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (8.95%) MS Exchange
2 13 (5.06%) Exchange Server 2010
3 12 (4.67%) SharePoint
4 6 (2.33%) Blackberry Enterprise Server
4 6 (2.33%) Exchange Server 2013
4 6 (2.33%) Skype for Business
5 5 (1.95%) Exchange Server 2003
6 3 (1.17%) Exchange Server 2007
6 3 (1.17%) IBM Notes
6 3 (1.17%) SharePoint 2013
6 3 (1.17%) WebSphere
7 1 (0.39%) BizTalk Server
7 1 (0.39%) SharePoint 2010
7 1 (0.39%) Tuxedo
7 1 (0.39%) WordPress
Applications
1 104 (40.47%) MS Office
2 53 (20.62%) MS Excel
3 2 (0.78%) MS PowerPoint
4 1 (0.39%) Acrobat
4 1 (0.39%) MS Visio
4 1 (0.39%) Spreadsheet
Business Applications
1 2 (0.78%) Dynamics AX
2 1 (0.39%) assyst
2 1 (0.39%) Dynamics CRM
2 1 (0.39%) Dynamics NAV
2 1 (0.39%) SAP CRM
2 1 (0.39%) SAP Oil and Gas
Cloud Services
1 26 (10.12%) Office 365
2 5 (1.95%) Microsoft Azure
3 2 (0.78%) Google Apps
4 1 (0.39%) Adobe Creative Cloud
4 1 (0.39%) Azure Active Directory
4 1 (0.39%) Cloud Computing
Communications & Networking
1 17 (6.61%) TCP/IP
2 16 (6.23%) VPN
3 14 (5.45%) DHCP
4 13 (5.06%) WAN
5 12 (4.67%) DNS
5 12 (4.67%) LAN
6 8 (3.11%) VoIP
7 7 (2.72%) Internet
8 6 (2.33%) Firewall
9 5 (1.95%) Wireless
10 3 (1.17%) WebEx
11 2 (0.78%) DSL
11 2 (0.78%) Remote Desktop
11 2 (0.78%) Skype
11 2 (0.78%) VLAN
12 1 (0.39%) Extranet
12 1 (0.39%) SAN
12 1 (0.39%) SMTP
12 1 (0.39%) SSL
12 1 (0.39%) Wi-Fi
Database & Business Intelligence
1 5 (1.95%) SQL Server
2 1 (0.39%) BusinessObjects
2 1 (0.39%) EDMS
2 1 (0.39%) GIS
2 1 (0.39%) Relational Database
2 1 (0.39%) SQL Server 2005
2 1 (0.39%) SQL Server 2008
2 1 (0.39%) SQL Server Integration Services
2 1 (0.39%) SQL Server Reporting Services
Development Applications
1 2 (0.78%) JIRA
2 1 (0.39%) Visual Studio
General
1 37 (14.40%) Finance
2 19 (7.39%) Law
2 19 (7.39%) Legal
3 10 (3.89%) Banking
4 6 (2.33%) Retail
5 5 (1.95%) Manufacturing
6 3 (1.17%) Cantonese Language
6 3 (1.17%) French Language
6 3 (1.17%) Mandarin Language
6 3 (1.17%) Marketing
7 2 (0.78%) Advertising
7 2 (0.78%) Front Office
7 2 (0.78%) Investment Banking
8 1 (0.39%) Back Office
8 1 (0.39%) Electronics
8 1 (0.39%) Local Government
8 1 (0.39%) Military
8 1 (0.39%) Multimedia
8 1 (0.39%) Retail Banking
8 1 (0.39%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (1.56%) .NET
2 3 (1.17%) WebSphere MQ
3 2 (0.78%) IBM Integration Bus
4 1 (0.39%) CSS
4 1 (0.39%) CSS3
4 1 (0.39%) FIX Protocol
4 1 (0.39%) HTML
4 1 (0.39%) HTML5
4 1 (0.39%) MAPI
4 1 (0.39%) ODBC
4 1 (0.39%) WCF
4 1 (0.39%) XMPP
Miscellaneous
1 32 (12.45%) Blackberry
2 16 (6.23%) Smartphone
3 15 (5.84%) Analytical Skills
4 8 (3.11%) iPhone
5 7 (2.72%) Video Conferencing
6 6 (2.33%) Driving Licence
7 3 (1.17%) CMDB
7 3 (1.17%) iPad
7 3 (1.17%) Life Science
8 2 (0.78%) Clustering
8 2 (0.78%) Enterprise Software
8 2 (0.78%) Equities
8 2 (0.78%) Fixed Income
8 2 (0.78%) Foreign Exchange (FX)
8 2 (0.78%) Handset
8 2 (0.78%) SWIFT
8 2 (0.78%) Tandem
9 1 (0.39%) Client/Server
9 1 (0.39%) N-Tier
9 1 (0.39%) Thin Client
Operating Systems
1 150 (58.37%) Windows
2 91 (35.41%) Windows 7
3 38 (14.79%) Windows Server
4 34 (13.23%) Windows 8
5 24 (9.34%) Windows 10
5 24 (9.34%) Windows Server 2008
6 16 (6.23%) Windows XP
7 14 (5.45%) Windows Server 2012
8 9 (3.50%) Linux
9 8 (3.11%) Mac OS X
9 8 (3.11%) Unix
9 8 (3.11%) Windows Server 2003
10 4 (1.56%) Apple iOS
11 2 (0.78%) Android
11 2 (0.78%) Solaris
11 2 (0.78%) Windows Mobile
12 1 (0.39%) Fedora
12 1 (0.39%) Ubuntu
12 1 (0.39%) VME
12 1 (0.39%) Windows NT
Processes & Methodologies
1 57 (22.18%) ITIL
2 23 (8.95%) Service Management
3 19 (7.39%) Incident Management
4 14 (5.45%) Document Management
5 9 (3.50%) Migration
6 8 (3.11%) Asset Management
6 8 (3.11%) Change Management
7 7 (2.72%) Problem Management
8 6 (2.33%) Continuous Improvement
8 6 (2.33%) ITSM
9 4 (1.56%) Data Migration
9 4 (1.56%) E-Commerce
10 3 (1.17%) Configuration Management
10 3 (1.17%) CRM
10 3 (1.17%) Information Security
10 3 (1.17%) Release Management
10 3 (1.17%) Risk Assessment
10 3 (1.17%) Root Cause Analysis
10 3 (1.17%) SDLC
10 3 (1.17%) Service Delivery
Programming Languages
1 12 (4.67%) SQL
2 7 (2.72%) PowerShell
3 4 (1.56%) C
3 4 (1.56%) Shell Script
3 4 (1.56%) VBScript
4 3 (1.17%) Perl
5 2 (0.78%) Java
5 2 (0.78%) PL/SQL
5 2 (0.78%) VBA
6 1 (0.39%) C#
6 1 (0.39%) C++
6 1 (0.39%) COBOL
6 1 (0.39%) JavaScript
6 1 (0.39%) PHP
6 1 (0.39%) T-SQL
6 1 (0.39%) VB
Qualifications
1 9 (3.50%) CCNA
1 9 (3.50%) Cisco Certification
1 9 (3.50%) Microsoft Certification
2 8 (3.11%) Degree
2 8 (3.11%) MCP
3 5 (1.95%) DBS Check
3 5 (1.95%) ITIL Certification
4 3 (1.17%) MCSE
4 3 (1.17%) Security Cleared
5 2 (0.78%) A+ Certification
5 2 (0.78%) BPSS Clearance
5 2 (0.78%) MCSA
5 2 (0.78%) MCTS
5 2 (0.78%) SC Cleared
6 1 (0.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (8.56%) SLA
2 2 (0.78%) Disclosure Scotland
3 1 (0.39%) QA
System Software
1 120 (46.69%) Active Directory
2 8 (3.11%) VMware Infrastructure
3 4 (1.56%) vSphere
4 3 (1.17%) XenDesktop
5 2 (0.78%) Virtual Servers
5 2 (0.78%) VMware Server
5 2 (0.78%) XenApp
6 1 (0.39%) BitLocker
6 1 (0.39%) Hyper-V
6 1 (0.39%) Microsoft Virtual Server
6 1 (0.39%) Terminal Services
6 1 (0.39%) Virtual Desktop
6 1 (0.39%) VMware ESXi
6 1 (0.39%) Xen
Systems Management
1 13 (5.06%) SCCM
2 3 (1.17%) SCOM
3 2 (0.78%) Backup Exec
3 2 (0.78%) Failover Clustering
3 2 (0.78%) McAfee ePO
3 2 (0.78%) Microsoft Clustering
3 2 (0.78%) Microsoft Intune
3 2 (0.78%) Symantec Endpoint Protection
4 1 (0.39%) Microsoft Data Protection Manager
4 1 (0.39%) SCDPM
4 1 (0.39%) Unicenter
4 1 (0.39%) WSUS
Vendors
1 107 (41.63%) Microsoft
2 45 (17.51%) Citrix
3 24 (9.34%) Cisco
4 18 (7.00%) VMware
5 12 (4.67%) HP
5 12 (4.67%) Remedy
6 7 (2.72%) Apple
6 7 (2.72%) SAP
7 6 (2.33%) Civica
7 6 (2.33%) iManage
7 6 (2.33%) Oracle
8 4 (1.56%) Mitel
8 4 (1.56%) ServiceNow
9 3 (1.17%) Adobe
9 3 (1.17%) Avaya
9 3 (1.17%) Dell
9 3 (1.17%) Google
9 3 (1.17%) Intel Security
9 3 (1.17%) Lotus
9 3 (1.17%) Symantec
Wrexham, Clwyd
HAYS INFORMATION TECHNOLOGY
Rate: £12.50 per hour
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Rate: £10 - £12 per hour
Posted: Yesterday
London
Lorien Resourcing
Rate: £130 - £135 per day
Posted: 4 days ago
Gloucester, Gloucestershire
Raytheon Systems Ltd
Rate: competitive salary plus benefits
Posted: 3 days ago