The first table below looks at the demand for the IT Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 498 471 478
Rank change year-on-year
-27 +7
Contract jobs requiring an IT Support Analyst 91 92 91
As % of all contract IT jobs located in the UK 0.17% 0.18% 0.16%
As % of the Job Titles category 0.18% 0.19% 0.17%
Number of daily rates quoted 22 33 20
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£155 £180 £133
Average daily rate % change year-on-year
-13.88% +35.84%
90% offered a daily rate of more than £125 £107 £104
10% offered a daily rate of more than £252 £275 £260
UK excluding London average daily rate £156 £140 £125
% change year-on-year
+11.60% +12.00%
Number of hourly rates quoted 25 38 31
Average hourly rate £13.00 £14.63 £13.75
Average hourly rate % change year-on-year
-11.11% +6.36%
90% offered a hourly rate of more than £9.10 £10.85 £11.50
10% offered a hourly rate of more than £21.80 £19.65 £18.50
UK excluding London average hourly rate £12.54 £14.00 £13.75
% change year-on-year
-10.41% +1.81%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50442 47321 53607
As % of all contract IT jobs located in the UK 92.35% 92.54% 92.50%
Number of daily rates quoted 30616 27723 29887
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £235 £238
10% offered a daily rate of more than £550 £575 £563
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1989 2134 2724
Average hourly rate £16.56 £17.50 £19.00
Average hourly rate % change year-on-year
-5.37% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 29 July 2014.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 29 July 2014.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 81 £160 -20.00% 58
South East +2 28 £213 +6.25% 11
London -15 22 £153 -27.38% 21
East Sussex +7 12 - -
East Midlands +3 10 £200 - 4
East of England -27 10 £163 -27.77% 9
Leicestershire +2 7 £200 - 1
Hertfordshire -4 6 £163 +54.76%
West Sussex - 6 - - 1
City of London +23 5 £190 -5.00% 12
Brighton +4 4 - -
Yorkshire +2 4 £150 +40.18% 2
Surrey -2 3 £325 - 1
Nottinghamshire +13 2 - -
Nottingham +10 2 - -
West Yorkshire +4 2 - - 1
Oxfordshire +1 2 - - 1
Manchester -1 2 - - 1
North West -3 2 - - 2
Cambridgeshire -8 2 - - 5
West Midlands -16 2 - - 2
South West -37 2 - - 5
Buckinghamshire - 2 £213 - 1
Staffordshire +2 1 - -
Oxford -1 1 - - 1
Kent -4 1 £140 +21.73% 2
Essex -4 1 - - 2
Birmingham -5 1 - - 1
Colchester -8 1 - -
North East -19 1 - - 2

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 113 (71.07%) Windows
2 91 (57.23%) Active Directory
3 77 (48.43%) MS Office
4 70 (44.03%) Microsoft
5 65 (40.88%) Windows 7
6 51 (32.08%) MS Excel
7 44 (27.67%) MS Exchange
8 36 (22.64%) Citrix
9 35 (22.01%) ITIL
10 30 (18.87%) Windows XP
11 28 (17.61%) Blackberry
12 27 (16.98%) Windows Server 2008
13 26 (16.35%) Windows Server 2003
14 24 (15.09%) TCP/IP
15 18 (11.32%) Finance
15 18 (11.32%) VMware
15 18 (11.32%) DHCP
15 18 (11.32%) DNS
16 16 (10.06%) WAN
17 14 (8.81%) LAN
17 14 (8.81%) SQL Server
17 14 (8.81%) SLA
18 13 (8.18%) Microsoft Certification
19 12 (7.55%) Exchange Server 2010
20 11 (6.92%) VPN
21 10 (6.29%) Firewall
22 9 (5.66%) Security Cleared
22 9 (5.66%) Law
22 9 (5.66%) Manufacturing
23 8 (5.03%) Cisco

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (27.67%) MS Exchange
2 12 (7.55%) Exchange Server 2010
3 7 (4.40%) SharePoint
4 6 (3.77%) SharePoint 2010
5 5 (3.14%) Exchange Server 2003
6 4 (2.52%) Exchange Server 2007
7 3 (1.89%) Exchange Server 5.5
7 3 (1.89%) Exchange Server 2000
8 2 (1.26%) Blackberry Enterprise Server
9 1 (0.63%) SAS
9 1 (0.63%) IIS
9 1 (0.63%) IBM Notes
9 1 (0.63%) Lotus Domino
9 1 (0.63%) Exchange Server 2013
Applications
1 77 (48.43%) MS Office
2 51 (32.08%) MS Excel
3 2 (1.26%) MS PowerPoint
Business Applications
1 2 (1.26%) Remedy ITSM
2 1 (0.63%) Temenos T24
2 1 (0.63%) SAP Oil and Gas
Cloud Services
1 1 (0.63%) Office 365
Communications & Networking
1 24 (15.09%) TCP/IP
2 18 (11.32%) DHCP
2 18 (11.32%) DNS
3 16 (10.06%) WAN
4 14 (8.81%) LAN
5 11 (6.92%) VPN
6 10 (6.29%) Firewall
7 5 (3.14%) Ethernet
7 5 (3.14%) SAN
8 4 (2.52%) Intranet
8 4 (2.52%) Internet
9 3 (1.89%) VoIP
10 2 (1.26%) Extranet
10 2 (1.26%) Wireless
11 1 (0.63%) Cisco IOS
11 1 (0.63%) iSCSI
Database & Business Intelligence
1 14 (8.81%) SQL Server
2 2 (1.26%) MySQL
2 2 (1.26%) SQL Server 2008
3 1 (0.63%) SQL Server 2005
General
1 18 (11.32%) Finance
2 9 (5.66%) Law
2 9 (5.66%) Manufacturing
3 6 (3.77%) Marketing
4 4 (2.52%) Legal
5 3 (1.89%) Banking
5 3 (1.89%) Retail
6 2 (1.26%) Telecoms
7 1 (0.63%) Mandarin Language
7 1 (0.63%) Local Government
7 1 (0.63%) Automotive
7 1 (0.63%) Pharmaceutical
7 1 (0.63%) Financial Institution
7 1 (0.63%) Back Office
7 1 (0.63%) Electronics
Libraries, Frameworks & Software Standards
1 3 (1.89%) Flash
2 2 (1.26%) Application Packaging
3 1 (0.63%) .NET
Miscellaneous
1 28 (17.61%) Blackberry
2 5 (3.14%) AS400
2 5 (3.14%) Enterprise Software
3 4 (2.52%) iPhone
4 3 (1.89%) iPad
4 3 (1.89%) Management Information System
5 1 (0.63%) Digital Media
5 1 (0.63%) Replication
5 1 (0.63%) Statistics
5 1 (0.63%) Computer Science
5 1 (0.63%) CMDB
5 1 (0.63%) Fat Client
5 1 (0.63%) Video Conferencing
5 1 (0.63%) DTV
5 1 (0.63%) EPoS
5 1 (0.63%) NHS
5 1 (0.63%) Thin Client
Operating Systems
1 113 (71.07%) Windows
2 65 (40.88%) Windows 7
3 30 (18.87%) Windows XP
4 27 (16.98%) Windows Server 2008
5 26 (16.35%) Windows Server 2003
6 8 (5.03%) Windows 2000 Server
6 8 (5.03%) Windows 8
6 8 (5.03%) Windows Server 2012
7 7 (4.40%) Windows Vista
7 7 (4.40%) Windows 2000
8 5 (3.14%) VMS
9 4 (2.52%) Mac OS X
9 4 (2.52%) Apple iOS
10 3 (1.89%) Android
10 3 (1.89%) Linux
11 2 (1.26%) Windows Mobile
12 1 (0.63%) UNIX
12 1 (0.63%) Mac OS
Processes & Methodologies
1 35 (22.01%) ITIL
2 8 (5.03%) Incident Management
3 7 (4.40%) ERP
4 6 (3.77%) Project Management
4 6 (3.77%) Document Management
5 5 (3.14%) Problem Management
5 5 (3.14%) Service Management
5 5 (3.14%) Service Delivery
6 4 (2.52%) ITSM
6 4 (2.52%) Migration
6 4 (2.52%) Continuous Improvement
6 4 (2.52%) Asset Management
7 3 (1.89%) Change Control
7 3 (1.89%) Disaster Recovery
7 3 (1.89%) Software Deployment
8 2 (1.26%) Data Entry
8 2 (1.26%) Validation
8 2 (1.26%) Business Continuity
8 2 (1.26%) Project Planning
9 1 (0.63%) Wealth Management
Programming Languages
1 7 (4.40%) SQL
2 4 (2.52%) Java
3 3 (1.89%) PowerShell
4 1 (0.63%) JavaScript
4 1 (0.63%) VB
Qualifications
1 13 (8.18%) Microsoft Certification
2 9 (5.66%) Security Cleared
3 8 (5.03%) Degree
3 8 (5.03%) MCSE
4 7 (4.40%) SC Cleared
5 6 (3.77%) MCP
6 3 (1.89%) A+ Certification
7 2 (1.26%) MCSA
7 2 (1.26%) NVQ Level 3
7 2 (1.26%) MCDST
8 1 (0.63%) MCITP
8 1 (0.63%) CCNA
8 1 (0.63%) CCA
8 1 (0.63%) Citrix Certification
8 1 (0.63%) Cisco Certification
8 1 (0.63%) MOS
8 1 (0.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (8.81%) SLA
2 2 (1.26%) Sarbanes-Oxley
System Software
1 91 (57.23%) Active Directory
2 5 (3.14%) VMware Infrastructure
3 3 (1.89%) Terminal Services
4 2 (1.26%) XenApp
5 1 (0.63%) XenDesktop
5 1 (0.63%) vSphere
5 1 (0.63%) VMware ESXi
5 1 (0.63%) Citrix Presentation Server
5 1 (0.63%) VMware Server
5 1 (0.63%) Hyper-V
Systems Management
1 6 (3.77%) Backup Exec
2 5 (3.14%) SCCM
2 5 (3.14%) McAfee ePO
Vendors
1 70 (44.03%) Microsoft
2 36 (22.64%) Citrix
3 18 (11.32%) VMware
4 8 (5.03%) Cisco
5 6 (3.77%) Apple
5 6 (3.77%) Symantec
6 5 (3.14%) McAfee
7 4 (2.52%) HP
8 3 (1.89%) Remedy
8 3 (1.89%) Juniper
9 2 (1.26%) Alcatel-Lucent
9 2 (1.26%) SAP
9 2 (1.26%) Wyse
9 2 (1.26%) Capita
9 2 (1.26%) ServiceNow
10 1 (0.63%) Yahoo!
10 1 (0.63%) Google
10 1 (0.63%) LANDesk
10 1 (0.63%) WatchGuard
10 1 (0.63%) Veeam
Surrey
ARC IT Recruitment Ltd
Posted: Yesterday
High Wycombe, Buckinghamshire
Ashdown IT
Rate: £12 - £14 per hour
Posted: 4 days ago
Inverness, Inverness-Shire
McGregor Boyall
Rate: £15 - £17 per hour
Posted: 4 days ago
York, North Yorkshire
Randstad Technologies
Rate: £120 - £125 per day
Posted: 4 days ago
City, London
I3
Rate: £200 - £240 per day
Posted: 5 days ago
Inverness-Shire
CK Group
Rate: Competitive
Posted: 5 days ago
Inverness, Inverness-Shire
Lorien Resourcing
Rate: market rates
Posted: 5 days ago
Crawley, West Sussex
Ashdown IT
Rate: £10 - £12 per hour
Posted: 5 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £7.00 - £10.00 per hour
Posted: 12 days ago
Newbury
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour + Please quote
Posted: 13 days ago
Manchester
Computer Futures
Rate: competitive
Posted: 14 days ago
North West
Venn Group - UK
Rate: 9-12 Per Hour
Posted: 18 days ago
Dundee
Cathcart Associates
Rate: £16500 - £17000 per annum + Benefits
Posted: 18 days ago
City, London
Baker & McKenzie
Rate: Competitive
Posted: 19 days ago