The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 539 513 482
Rank change year-on-year
-26 -31
Contract jobs requiring an IT Support Analyst 66 68 66
As % of all contract IT jobs located in the UK 0.12% 0.13% 0.14%
As % of the Job Titles category 0.13% 0.14% 0.15%
Number of daily rates quoted 27 17 17
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£150 £145 £210
Average daily rate % change year-on-year
+3.44% -30.95%
90% offered a daily rate of more than £125 £105 £131
10% offered a daily rate of more than £222 £258 £325
UK excluding London average daily rate £148 £138 £210
% change year-on-year
+7.27% -34.52%
Number of hourly rates quoted 14 27 25
Average hourly rate £13.00 £13.50 £13.50
Average hourly rate % change year-on-year
-3.70% -
90% offered a hourly rate of more than £11.63 £10.60 £11.00
10% offered a hourly rate of more than £20.10 £22.20 £17.49
UK excluding London average hourly rate £13.00 £13.50 £13.50
% change year-on-year
-3.70% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50225 48710 42844
As % of all contract IT jobs located in the UK 92.36% 92.47% 92.43%
Number of daily rates quoted 31072 30211 24612
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1971 1993 2105
Average hourly rate £16.60 £17.00 £18.50
Average hourly rate % change year-on-year
-2.35% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.50 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.75 £17.50
% change year-on-year
-3.52% -4.28%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 26 May 2015.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 26 May 2015.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 62 £153 +1.66% 44
London +15 26 £160 -12.32% 13
South East -5 17 £150 +7.14% 10
Surrey +9 7 £170 -
City of London +2 6 £220 +37.50% 3
East of England -2 6 £160 - 5
Uxbridge - 6 - -
Berkshire - 5 £148 - 1
South West +4 4 - - 5
Edinburgh -1 4 £140 -
Scotland -7 4 £140 +7.69%
West Midlands - 4 £125 - 4
Slough - 4 £148 -
Cornwall - 4 - -
Epsom - 3 - -
Dudley - 3 £125 -
East Midlands -18 2 - -
North West -20 2 £150 +9.09% 1
Merseyside - 2 £150 -
Liverpool - 2 £150 -
Saltash - 2 - -
Bedford - 2 £160 - 3
Birmingham - 2 £125 - 1
Bedfordshire - 2 £160 - 3
Hampshire - 2 - - 3
Woking - 2 £170 -
Cambridgeshire -2 1 - -
Essex -3 1 - -
Cambridge -4 1 - -
Nottinghamshire -8 1 - -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 26 May 2015, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 110 (74.32%) Windows
2 72 (48.65%) Microsoft
3 70 (47.30%) Active Directory
4 58 (39.19%) MS Office
5 57 (38.51%) Windows 7
6 47 (31.76%) ITIL
7 36 (24.32%) Windows Server 2008
8 34 (22.97%) Windows XP
9 29 (19.59%) MS Excel
10 27 (18.24%) VMware
11 25 (16.89%) MS Exchange
12 24 (16.22%) Citrix
12 24 (16.22%) Finance
13 23 (15.54%) HP
14 21 (14.19%) SCCM
15 17 (11.49%) SharePoint
15 17 (11.49%) SQL
16 16 (10.81%) LAN
17 15 (10.14%) Wireless
17 15 (10.14%) DNS
17 15 (10.14%) Windows Server 2003
17 15 (10.14%) Windows Server 2012
18 14 (9.46%) Cisco
19 13 (8.78%) DHCP
19 13 (8.78%) Dell
19 13 (8.78%) Office 365
20 12 (8.11%) Windows 8
20 12 (8.11%) Microsoft Certification
20 12 (8.11%) Blackberry
21 11 (7.43%) TCP/IP

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 26 May 2015, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (16.89%) MS Exchange
2 17 (11.49%) SharePoint
3 9 (6.08%) Lotus Domino
3 9 (6.08%) Exchange Server 2010
4 8 (5.41%) Lync
4 8 (5.41%) IBM Notes
5 7 (4.73%) SharePoint 2010
6 6 (4.05%) Blackberry Enterprise Server
6 6 (4.05%) IIS
7 3 (2.03%) SharePoint 2013
8 2 (1.35%) Exchange Server 2003
9 1 (0.68%) Confluence
9 1 (0.68%) Exchange Server 2013
Applications
1 58 (39.19%) MS Office
2 29 (19.59%) MS Excel
3 1 (0.68%) Spreadsheet
3 1 (0.68%) Adobe Creative Suite
Business Applications
1 2 (1.35%) CODA-Financials
Cloud Services
1 13 (8.78%) Office 365
2 2 (1.35%) Google Apps
3 1 (0.68%) Symantec.cloud
Communications & Networking
1 16 (10.81%) LAN
2 15 (10.14%) Wireless
2 15 (10.14%) DNS
3 13 (8.78%) DHCP
4 11 (7.43%) TCP/IP
4 11 (7.43%) WAN
5 10 (6.76%) VoIP
5 10 (6.76%) Firewall
6 9 (6.08%) VPN
7 5 (3.38%) SAN
8 3 (2.03%) IP Telephony
8 3 (2.03%) VLAN
9 2 (1.35%) Wi-Fi
9 2 (1.35%) MPLS
9 2 (1.35%) Extranet
10 1 (0.68%) WLAN
10 1 (0.68%) Broadband
10 1 (0.68%) Intranet
10 1 (0.68%) Internet
10 1 (0.68%) Ethernet
Database & Business Intelligence
1 8 (5.41%) SQL Server
2 2 (1.35%) SQL Server 2012
Development Applications
1 1 (0.68%) Subversion
1 1 (0.68%) JIRA
General
1 24 (16.22%) Finance
2 10 (6.76%) Telecoms
2 10 (6.76%) Manufacturing
3 8 (5.41%) Legal
4 7 (4.73%) Retail
5 5 (3.38%) Pharmaceutical
5 5 (3.38%) Law
6 3 (2.03%) Banking
7 2 (1.35%) Marketing
7 2 (1.35%) French Language
7 2 (1.35%) Multimedia
8 1 (0.68%) Financial Institution
8 1 (0.68%) Front Office
8 1 (0.68%) Advertising
8 1 (0.68%) Publishing
8 1 (0.68%) Automotive
8 1 (0.68%) Investment Banking
8 1 (0.68%) Finnish Language
Libraries, Frameworks & Software Standards
1 2 (1.35%) Application Packaging
1 2 (1.35%) ODBC
2 1 (0.68%) .NET
2 1 (0.68%) CSS
2 1 (0.68%) Web Services
2 1 (0.68%) XML
Miscellaneous
1 12 (8.11%) Blackberry
2 11 (7.43%) Analytical Skills
3 5 (3.38%) NHS
3 5 (3.38%) Clustering
3 5 (3.38%) iPhone
4 4 (2.70%) Video Conferencing
4 4 (2.70%) FMCG
4 4 (2.70%) Smartphone
5 3 (2.03%) Data Centre
6 2 (1.35%) BYOD
6 2 (1.35%) iPad
6 2 (1.35%) SecurID
6 2 (1.35%) Management Information System
7 1 (0.68%) Fixed Income
7 1 (0.68%) Derivative
7 1 (0.68%) Social Media
7 1 (0.68%) Mobile Computing
Operating Systems
1 110 (74.32%) Windows
2 57 (38.51%) Windows 7
3 36 (24.32%) Windows Server 2008
4 34 (22.97%) Windows XP
5 15 (10.14%) Windows Server 2003
5 15 (10.14%) Windows Server 2012
6 12 (8.11%) Windows 8
7 6 (4.05%) Mac OS X
8 5 (3.38%) Linux
8 5 (3.38%) VMS
9 4 (2.70%) Apple iOS
9 4 (2.70%) Android
9 4 (2.70%) OpenVMS
10 3 (2.03%) Windows Vista
11 2 (1.35%) Windows Phone
11 2 (1.35%) Windows CE
12 1 (0.68%) Mac OS
Processes & Methodologies
1 47 (31.76%) ITIL
2 10 (6.76%) Incident Management
3 7 (4.73%) ITSM
4 6 (4.05%) Change Control
4 6 (4.05%) Infrastructure Management
4 6 (4.05%) Systems Analysis
4 6 (4.05%) Project Management
5 5 (3.38%) Service Management
5 5 (3.38%) Service Delivery
5 5 (3.38%) Validation
5 5 (3.38%) Problem Management
5 5 (3.38%) Time Management
6 4 (2.70%) Continuous Improvement
6 4 (2.70%) Project Planning
6 4 (2.70%) Disaster Recovery
7 3 (2.03%) IT Governance
8 2 (1.35%) Mobile Device Management
8 2 (1.35%) Service Desk Management
8 2 (1.35%) Coaching
8 2 (1.35%) Software Deployment
Programming Languages
1 17 (11.49%) SQL
2 8 (5.41%) PowerShell
3 6 (4.05%) VBScript
4 2 (1.35%) Perl
5 1 (0.68%) PHP
5 1 (0.68%) VB
5 1 (0.68%) VBA
Qualifications
1 12 (8.11%) Microsoft Certification
2 11 (7.43%) Degree
3 10 (6.76%) ITIL Certification
4 9 (6.08%) MCSE
5 6 (4.05%) MCP
6 3 (2.03%) VMware Certified Professional (VCP)
7 1 (0.68%) A+ Certification
Quality Assurance & Compliance
1 11 (7.43%) SLA
2 3 (2.03%) GxP
3 1 (0.68%) Sarbanes-Oxley
3 1 (0.68%) QA
System Software
1 70 (47.30%) Active Directory
2 9 (6.08%) VMware Infrastructure
3 6 (4.05%) Citrix Presentation Server
3 6 (4.05%) Hyper-V
3 6 (4.05%) XenApp
4 3 (2.03%) vSphere
5 2 (1.35%) VMware ESX
6 1 (0.68%) BitLocker
Systems Management
1 21 (14.19%) SCCM
2 5 (3.38%) WSUS
2 5 (3.38%) AirWatch
3 3 (2.03%) Backup Exec
4 2 (1.35%) Norton AntiVirus
5 1 (0.68%) Tivoli Storage Manager
5 1 (0.68%) Control-M
5 1 (0.68%) OpenView
5 1 (0.68%) Puppet
Vendors
1 72 (48.65%) Microsoft
2 27 (18.24%) VMware
3 24 (16.22%) Citrix
4 23 (15.54%) HP
5 14 (9.46%) Cisco
6 13 (8.78%) Dell
7 10 (6.76%) Lotus
8 7 (4.73%) LANDesk
9 6 (4.05%) Oracle
9 6 (4.05%) Apple
9 6 (4.05%) Symantec
10 5 (3.38%) Adobe
10 5 (3.38%) McAfee
11 4 (2.70%) Mitel
11 4 (2.70%) Wyse
12 3 (2.03%) Nortel
12 3 (2.03%) Google
13 2 (1.35%) Aerohive Networks
13 2 (1.35%) Meru Networks
13 2 (1.35%) ProCurve
London
Interquest - IQ Public Sector
Rate: £175 - £200 per day
Posted: 3 days ago
Bedford, Bedfordshire
Ashdown IT
Rate: £150 - £170 per day
Posted: 5 days ago
Leeds
Computer Futures
Rate: £11 - £12 per hour + competitive
Posted: 12 days ago