The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 539 525 498
Rank change year-on-year
-14 -27
Contract jobs requiring an IT Support Analyst 74 71 81
As % of all contract IT jobs located in the UK 0.13% 0.13% 0.16%
As % of the Job Titles category 0.15% 0.14% 0.17%
Number of daily rates quoted 32 17 28
Average daily rate
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of your Daily Rate
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£150 £150 £175
Average daily rate % change year-on-year
- -14.28%
90% offered a daily rate of more than £113 £114 £107
10% offered a daily rate of more than £225 £234 £234
UK excluding London average daily rate £150 £156 £175
% change year-on-year
-4.00% -10.71%
Number of hourly rates quoted 19 24 33
Average hourly rate £16.00 £13.25 £14.00
Average hourly rate % change year-on-year
+20.75% -5.35%
90% offered a hourly rate of more than £11.90 £10.30 £11.10
10% offered a hourly rate of more than £24.30 £24.40 £19.60
UK excluding London average hourly rate £15.00 £12.75 £14.00
% change year-on-year
+17.64% -8.92%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50665 48981 46333
As % of all contract IT jobs located in the UK 92.39% 92.57% 92.57%
Number of daily rates quoted 32010 29890 26848
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £228 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1905 1968 2163
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £38.00 £40.00
UK excluding London average hourly rate £16.50 £16.08 £17.50
% change year-on-year
+2.61% -8.11%

IT Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the UK

IT Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst within the UK.

IT Support Analyst Daily Rate Trend in the UK

IT Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 7 July 2015.

IT Support Analyst Daily Rate Histogram in the UK

IT Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst within the UK.

IT Support Analyst Hourly Rate Trend in the UK

IT Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst within the UK over the 3 months to 7 July 2015.

IT Support Analyst Hourly Rate Histogram in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 69 £150 - 32
London +10 33 £150 +5.26% 10
South East -20 17 £145 - 11
East of England +2 9 £200 +23.07% 2
City of London +2 8 £215 +32.30% 3
Surrey +2 7 £170 -47.69% 2
Epsom - 6 - -
Oxfordshire -18 4 - - 5
Scotland - 4 £145 - 3
South West -12 3 - - 2
Edinburgh - 3 £150 - 2
Cornwall - 3 - -
West Midlands +4 2 £125 - 1
Cambridgeshire -2 2 £240 -
Hertfordshire -5 2 £296 +81.84% 1
Cambridge -7 2 £240 -
Essex -8 2 - - 1
East Midlands -12 2 - - 4
Oxford -19 2 - - 2
Yorkshire -25 2 - - 2
Nottingham - 2 - - 1
Dudley - 2 £125 -
Bedford - 2 £160 -
Birmingham - 2 £125 - 1
Feltham - 2 - - 1
Hampshire - 2 - -
Nottinghamshire - 2 - - 1
Bedfordshire - 2 £160 -
Berkshire - 2 - - 2
Uxbridge - 2 £123 -

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 7 July 2015, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 117 (72.67%) Windows
2 86 (53.42%) Active Directory
3 80 (49.69%) Microsoft
4 68 (42.24%) Windows 7
5 59 (36.65%) MS Office
6 45 (27.95%) ITIL
7 36 (22.36%) MS Excel
8 35 (21.74%) Windows Server 2008
9 34 (21.12%) Windows XP
10 29 (18.01%) MS Exchange
10 29 (18.01%) VMware
11 27 (16.77%) Finance
12 25 (15.53%) Citrix
13 23 (14.29%) SCCM
14 22 (13.66%) DNS
15 21 (13.04%) DHCP
15 21 (13.04%) HP
16 20 (12.42%) SharePoint
17 19 (11.80%) SQL
18 17 (10.56%) Windows Server 2003
19 16 (9.94%) Microsoft Certification
19 16 (9.94%) TCP/IP
19 16 (9.94%) Blackberry
20 15 (9.32%) LAN
20 15 (9.32%) Windows 8
20 15 (9.32%) Analytical Skills
21 14 (8.70%) Windows Server 2012
21 14 (8.70%) SLA
21 14 (8.70%) Dell
21 14 (8.70%) ITSM

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 7 July 2015, IT contractor jobs within the UK that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (18.01%) MS Exchange
2 20 (12.42%) SharePoint
3 10 (6.21%) Exchange Server 2010
4 9 (5.59%) Blackberry Enterprise Server
4 9 (5.59%) SharePoint 2010
4 9 (5.59%) Lync
5 7 (4.35%) Lotus Domino
6 6 (3.73%) IBM Notes
7 5 (3.11%) IIS
8 3 (1.86%) SharePoint 2013
9 1 (0.62%) Exchange Server 2013
9 1 (0.62%) Exchange Server 2003
Applications
1 59 (36.65%) MS Office
2 36 (22.36%) MS Excel
3 1 (0.62%) AutoCAD
3 1 (0.62%) Spreadsheet
Business Applications
1 2 (1.24%) CODA-Financials
Cloud Services
1 13 (8.07%) Office 365
2 1 (0.62%) Symantec.cloud
2 1 (0.62%) Google Apps
Communications & Networking
1 22 (13.66%) DNS
2 21 (13.04%) DHCP
3 16 (9.94%) TCP/IP
4 15 (9.32%) LAN
5 12 (7.45%) WAN
5 12 (7.45%) Wireless
6 10 (6.21%) Firewall
7 6 (3.73%) SAN
7 6 (3.73%) VoIP
8 5 (3.11%) VPN
9 3 (1.86%) IP Telephony
10 2 (1.24%) VLAN
10 2 (1.24%) Wi-Fi
10 2 (1.24%) MPLS
11 1 (0.62%) Cisco IOS
11 1 (0.62%) Intranet
11 1 (0.62%) Internet
11 1 (0.62%) Extranet
11 1 (0.62%) Ethernet
11 1 (0.62%) WLAN
Database & Business Intelligence
1 7 (4.35%) SQL Server
2 1 (0.62%) SQL Server 2012
General
1 27 (16.77%) Finance
2 12 (7.45%) Legal
3 11 (6.83%) Telecoms
4 10 (6.21%) Manufacturing
5 8 (4.97%) Retail
6 7 (4.35%) Law
7 5 (3.11%) Pharmaceutical
8 3 (1.86%) Marketing
8 3 (1.86%) Banking
9 2 (1.24%) French Language
9 2 (1.24%) Multimedia
10 1 (0.62%) Investment Banking
10 1 (0.62%) Finnish Language
10 1 (0.62%) Financial Institution
10 1 (0.62%) Front Office
10 1 (0.62%) Automotive
10 1 (0.62%) Advertising
10 1 (0.62%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.86%) ODBC
2 2 (1.24%) Application Packaging
3 1 (0.62%) .NET
3 1 (0.62%) CSS
3 1 (0.62%) Web Services
3 1 (0.62%) XML
Miscellaneous
1 16 (9.94%) Blackberry
2 15 (9.32%) Analytical Skills
3 8 (4.97%) iPhone
4 5 (3.11%) NHS
4 5 (3.11%) Clustering
4 5 (3.11%) Smartphone
5 4 (2.48%) Video Conferencing
6 3 (1.86%) FMCG
6 3 (1.86%) iPad
6 3 (1.86%) BYOD
7 2 (1.24%) Data Centre
7 2 (1.24%) Fat Client
7 2 (1.24%) Social Media
7 2 (1.24%) Thin Client
7 2 (1.24%) Management Information System
8 1 (0.62%) Fixed Income
8 1 (0.62%) Derivative
8 1 (0.62%) Mobile Computing
Operating Systems
1 117 (72.67%) Windows
2 68 (42.24%) Windows 7
3 35 (21.74%) Windows Server 2008
4 34 (21.12%) Windows XP
5 17 (10.56%) Windows Server 2003
6 15 (9.32%) Windows 8
7 14 (8.70%) Windows Server 2012
8 6 (3.73%) Mac OS X
9 5 (3.11%) Android
10 4 (2.48%) VMS
10 4 (2.48%) OpenVMS
11 3 (1.86%) Linux
11 3 (1.86%) Apple iOS
12 2 (1.24%) Windows Phone
12 2 (1.24%) Windows CE
12 2 (1.24%) Windows Vista
Processes & Methodologies
1 45 (27.95%) ITIL
2 14 (8.70%) ITSM
3 13 (8.07%) Incident Management
4 10 (6.21%) Service Management
5 9 (5.59%) Time Management
6 7 (4.35%) Change Control
7 6 (3.73%) Infrastructure Management
7 6 (3.73%) Problem Management
7 6 (3.73%) Project Management
7 6 (3.73%) Systems Analysis
8 5 (3.11%) Project Planning
8 5 (3.11%) Continuous Improvement
9 4 (2.48%) Validation
9 4 (2.48%) Migration
9 4 (2.48%) Document Management
9 4 (2.48%) Disaster Recovery
9 4 (2.48%) Service Delivery
10 3 (1.86%) IT Governance
11 2 (1.24%) Network Architecture
11 2 (1.24%) Software Deployment
Programming Languages
1 19 (11.80%) SQL
2 8 (4.97%) PowerShell
3 6 (3.73%) VBScript
4 2 (1.24%) Perl
5 1 (0.62%) PHP
5 1 (0.62%) VB
5 1 (0.62%) VBA
Qualifications
1 16 (9.94%) Microsoft Certification
2 11 (6.83%) MCSE
3 6 (3.73%) MCP
3 6 (3.73%) Degree
4 5 (3.11%) ITIL Certification
5 3 (1.86%) VMware Certified Professional (VCP)
6 1 (0.62%) MCITP
6 1 (0.62%) MCSA
Quality Assurance & Compliance
1 14 (8.70%) SLA
2 3 (1.86%) GxP
3 1 (0.62%) QA
System Software
1 86 (53.42%) Active Directory
2 10 (6.21%) VMware Infrastructure
3 7 (4.35%) Hyper-V
4 6 (3.73%) XenApp
5 5 (3.11%) vSphere
6 4 (2.48%) Citrix Presentation Server
7 2 (1.24%) VMware ESX
8 1 (0.62%) BitLocker
Systems Management
1 23 (14.29%) SCCM
2 10 (6.21%) AirWatch
3 5 (3.11%) WSUS
4 2 (1.24%) Backup Exec
4 2 (1.24%) SAP Afaria
Vendors
1 80 (49.69%) Microsoft
2 29 (18.01%) VMware
3 25 (15.53%) Citrix
4 21 (13.04%) HP
5 14 (8.70%) Dell
6 13 (8.07%) Cisco
7 10 (6.21%) LANDesk
8 8 (4.97%) Lotus
9 6 (3.73%) Oracle
10 5 (3.11%) Apple
10 5 (3.11%) McAfee
10 5 (3.11%) Wyse
11 4 (2.48%) Mitel
12 3 (1.86%) Symantec
12 3 (1.86%) CommVault
13 2 (1.24%) MicroStrategy
13 2 (1.24%) CODA
13 2 (1.24%) Sage
13 2 (1.24%) Avaya
13 2 (1.24%) Altiris
West London
JM
Rate: £25000 - £30000 per day
Posted: Yesterday
East Grinstead, West Sussex
Vadis People
Rate: £200 per day
Posted: 3 days ago
Sussex
Vadis People
Rate: £200 per day
Posted: 3 days ago
Feltham
Hays IT - Uk Posting account
Rate: £16.00 per hour
Posted: 12 days ago
Reading
Hays IT - Uk Posting account
Rate: £10.50 - £12.50 per hour
Posted: 13 days ago
Oxford
Hays IT - Uk Posting account
Rate: £10.50 - £13.50 per hour
Posted: 13 days ago