The first table below looks at the demand for knowledge and experience of Remedy products and/or services in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Remedy over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Vendors for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within BMC Remedy.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Remedy
Rank 237 211 197
Rank change year-on-year
-26 -14
Contract jobs citing Remedy 320 466 503
As % of all contract IT jobs located in England 0.756% 0.871% 0.908%
As % of the Vendors category 1.623% 1.882% 1.969%
Number of daily rates quoted 153 214 239
Average daily rate £370 £350 £340
Average daily rate % change year-on-year
+5.71% +2.94%
90% offered a daily rate of more than £125 £170 £179
10% offered a daily rate of more than £453 £470 £475
UK excluding London average daily rate £305 £245 £300
% change year-on-year
+24.48% -18.33%
Number of hourly rates quoted 58 49 67
Average hourly rate £15.00 £16.50 £15.00
Average hourly rate % change year-on-year
-9.09% +10.00%
90% offered a hourly rate of more than £9.85 £12.24 £10.41
10% offered a hourly rate of more than £26.68 £23.50 £30.80
UK excluding London average hourly rate £11.88 £14.50 £13.54
% change year-on-year
-18.08% +7.09%
All Vendors
England
Contract IT job ads with a match in the
Vendors category
19712 24757 25541
As % of all contract IT jobs located in England 46.59% 46.27% 46.11%
Number of daily rates quoted 10815 13100 13150
Average daily rate £400 £400 £420
Average daily rate % change year-on-year
- -4.76%
90% offered a daily rate of more than £230 £238 £250
10% offered a daily rate of more than £550 £550 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1143 1239 1486
Average hourly rate £19.63 £20.00 £20.00
Average hourly rate % change year-on-year
-1.87% -
90% offered a hourly rate of more than £11.35 £11.64 £11.38
10% offered a hourly rate of more than £40.00 £41.50 £40.00
UK excluding London average hourly rate £19.00 £19.00 £20.50
% change year-on-year
- -7.31%
Remedy
UK

Remedy
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Remedy across the England region as a proportion of the total demand within the Vendors category.

England Remedy Jobs Demand Trend

Remedy
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy across the England region.

England Remedy Daily Rate Trend

Remedy
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy across the England region over the 3 months to 21 May 2013.

England Remedy Daily Rate Histogram

Remedy
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy across the England region.

England Remedy Hourly Rate Trend

Remedy
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Remedy across the England region over the 3 months to 21 May 2013.

England Remedy Hourly Rate Histogram

Remedy
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Remedy within the England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London -51 138 £382 +3.94%
South East +10 100 £303 -13.57%
North West +18 23 £238 +7.95%
East of England +13 21 £425 +174.19%
Yorkshire -17 14 £345 +40.81%
West Midlands +10 12 £240 +60.00%
East Midlands -3 7 £65 -23.52%
South West +18 4 £268 -19.85%
Remedy
UK

Remedy
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the England region citing Remedy also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy.

1 249 (36.51%) ITIL
2 184 (26.98%) Microsoft
3 181 (26.54%) Service Management
4 180 (26.39%) Remedy ITSM
5 164 (24.05%) Windows
6 144 (21.11%) BMC
7 118 (17.30%) Finance
8 114 (16.72%) Active Directory
9 112 (16.42%) MS Excel
10 106 (15.54%) ITSM
11 85 (12.46%) Change Management
12 83 (12.17%) CMDB
13 78 (11.44%) Incident Management
14 71 (10.41%) MS Office
15 68 (9.971%) SLA
16 66 (9.677%) Windows XP
17 64 (9.384%) Project Management
17 64 (9.384%) Telecoms
18 63 (9.238%) SQL
19 62 (9.091%) VMware
19 62 (9.091%) Security Cleared
19 62 (9.091%) Windows 7
20 58 (8.504%) Linux
21 56 (8.211%) SC Cleared
22 54 (7.918%) MS PowerPoint
23 48 (7.038%) PRINCE2
23 48 (7.038%) Oracle
24 47 (6.891%) HP
25 45 (6.598%) UNIX
25 45 (6.598%) Microsoft Certification

Remedy
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the England region citing Remedy also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy. Up to 20 skills are shown per category.

Application Development
1 25 (3.666%) Web Services
2 22 (3.226%) Middleware
3 18 (2.639%) XML
4 15 (2.199%) Oracle Fusion
5 6 (0.880%) HTML
6 5 (0.733%) .NET
7 3 (0.440%) COM
7 3 (0.440%) WebSphere
7 3 (0.440%) Java EE
8 2 (0.293%) .NET Framework
8 2 (0.293%) JSP
8 2 (0.293%) ASP
8 2 (0.293%) CGI
9 1 (0.147%) WSDL
9 1 (0.147%) JMS
9 1 (0.147%) XSL
9 1 (0.147%) ODBC
9 1 (0.147%) Flash
9 1 (0.147%) J2EE
9 1 (0.147%) ASP.NET
Application Platforms
1 30 (4.399%) Lotus Notes
2 29 (4.252%) SharePoint
3 18 (2.639%) WebLogic
3 18 (2.639%) MS Exchange
4 14 (2.053%) IIS
5 12 (1.760%) Oracle Application Server
6 10 (1.466%) Exchange Server 2010
7 9 (1.320%) TIBCO EMS
8 8 (1.173%) Exchange Server 2003
8 8 (1.173%) SharePoint Server
9 7 (1.026%) Apache
10 6 (0.880%) Blackberry Enterprise Server
11 5 (0.733%) SharePoint 2010
11 5 (0.733%) Exchange Server 2007
12 4 (0.587%) CMS
12 4 (0.587%) Tomcat
13 2 (0.293%) LiveLink
13 2 (0.293%) WebSphere MQ
13 2 (0.293%) WebLogic Portal
14 1 (0.147%) Oracle HTTP Server
Applications
1 112 (16.42%) MS Excel
2 71 (10.41%) MS Office
3 54 (7.918%) MS PowerPoint
4 20 (2.933%) MS Visio
5 13 (1.906%) MS Project
6 4 (0.587%) Office 365
6 4 (0.587%) Acrobat
7 2 (0.293%) Spreadsheet
8 1 (0.147%) InfoPath
Business Applications
1 180 (26.39%) Remedy ITSM
2 11 (1.613%) Remedy AR System
3 9 (1.320%) BusinessWorks
4 3 (0.440%) SAP Oil and Gas
5 2 (0.293%) Oracle HRMS
6 1 (0.147%) WebTrends
6 1 (0.147%) SAP SM
6 1 (0.147%) Endur
6 1 (0.147%) CSG Singleview
6 1 (0.147%) Dynamics NAV
6 1 (0.147%) Dynamics CRM
6 1 (0.147%) assyst
6 1 (0.147%) RMDS
6 1 (0.147%) SAP CRM
6 1 (0.147%) Staffware
6 1 (0.147%) Maximo
6 1 (0.147%) Oracle BRM
6 1 (0.147%) SAP ERP
6 1 (0.147%) AWD
Communications & Networking
1 33 (4.839%) TCP/IP
2 32 (4.692%) VPN
3 28 (4.106%) LAN
4 22 (3.226%) WAN
4 22 (3.226%) Internet
5 18 (2.639%) DNS
6 16 (2.346%) VoIP
7 15 (2.199%) Firewall
8 13 (1.906%) Nokia NetAct
9 10 (1.466%) Wi-Fi
9 10 (1.466%) Broadband
10 9 (1.320%) DHCP
11 8 (1.173%) 3G
11 8 (1.173%) ATM
12 7 (1.026%) HTTP
12 7 (1.026%) Cisco IOS
13 6 (0.880%) SAN
13 6 (0.880%) FTP
14 5 (0.733%) Ethernet
14 5 (0.733%) ADSL
Database & Business Intelligence
1 17 (2.493%) Oracle 9i
2 15 (2.199%) SQL Server
3 14 (2.053%) Oracle 11g
4 13 (1.906%) Oracle 10g
5 9 (1.320%) BusinessObjects XI
6 5 (0.733%) Data Mining
6 5 (0.733%) Xcelsius
7 4 (0.587%) TOAD
7 4 (0.587%) RDBMS
8 3 (0.440%) BusinessObjects
8 3 (0.440%) CorVu
9 2 (0.293%) GIS
9 2 (0.293%) SAP BI
9 2 (0.293%) MySQL
9 2 (0.293%) MS Access
9 2 (0.293%) Oracle Discoverer
10 1 (0.147%) DB2
10 1 (0.147%) OLAP
10 1 (0.147%) Crystal Reports
10 1 (0.147%) SQL Server 2000
Development Applications
1 9 (1.320%) MSI
2 8 (1.173%) ClearQuest
3 7 (1.026%) InstallShield
4 6 (0.880%) JIRA
5 5 (0.733%) AdminStudio
5 5 (0.733%) Subversion
5 5 (0.733%) Team Foundation Server
6 2 (0.293%) QuickTest Pro
7 1 (0.147%) ClearCase
7 1 (0.147%) WinRunner
7 1 (0.147%) TestDirector
7 1 (0.147%) FrontPage
7 1 (0.147%) WinDbg
7 1 (0.147%) Selenium
General
1 118 (17.30%) Finance
2 64 (9.384%) Telecoms
3 36 (5.279%) Banking
4 14 (2.053%) Retail
5 13 (1.906%) Investment Banking
6 11 (1.613%) Back Office
7 6 (0.880%) German Language
8 5 (0.733%) Marketing
9 4 (0.587%) Financial Institution
9 4 (0.587%) Manufacturing
10 3 (0.440%) Front Office
10 3 (0.440%) French Language
11 2 (0.293%) Spanish Language
11 2 (0.293%) Swedish Language
11 2 (0.293%) Hebrew Language
11 2 (0.293%) Danish Language
11 2 (0.293%) Legal
11 2 (0.293%) Publishing
11 2 (0.293%) Local Government
12 1 (0.147%) Pharmaceutical
Job Titles
1 231 (33.87%) Analyst
2 74 (10.85%) Service Analyst
3 54 (7.918%) Administrator
4 53 (7.771%) Service Desk Analyst
5 41 (6.012%) Consultant
6 39 (5.718%) Architect
7 35 (5.132%) Support Analyst
8 34 (4.985%) Project Manager
9 27 (3.959%) Support Engineer
10 25 (3.666%) Business Analyst
11 24 (3.519%) Developer
12 21 (3.079%) Incident Manager
13 20 (2.933%) Solutions Architect
14 18 (2.639%) Linux Engineer
15 17 (2.493%) DBA
15 17 (2.493%) 2nd Line Support
15 17 (2.493%) Oracle DBA
15 17 (2.493%) Server Engineer
16 16 (2.346%) Service Manager
17 15 (2.199%) Remedy Developer
Miscellaneous
1 83 (12.17%) CMDB
2 43 (6.305%) Management Information System
3 29 (4.252%) Blackberry
4 14 (2.053%) Freedom of Information
5 13 (1.906%) Data Protection Act
6 11 (1.613%) PDA
7 9 (1.320%) Mathematics
8 8 (1.173%) Freedom of Information Act
9 7 (1.026%) Grid Computing
9 7 (1.026%) iPhone
10 6 (0.880%) Credit Risk
10 6 (0.880%) Computer Science
10 6 (0.880%) SaaS
11 5 (0.733%) Foreign Exchange (FX)
11 5 (0.733%) Clustering
11 5 (0.733%) Data Extraction
11 5 (0.733%) Market Risk
12 4 (0.587%) iPad
12 4 (0.587%) Visualisation
12 4 (0.587%) PKI
Operating Systems
1 164 (24.05%) Windows
2 66 (9.677%) Windows XP
3 62 (9.091%) Windows 7
4 58 (8.504%) Linux
5 45 (6.598%) UNIX
6 44 (6.452%) Windows Server 2003
7 40 (5.865%) Windows Server 2008
8 29 (4.252%) Windows Vista
9 16 (2.346%) Solaris
10 11 (1.613%) Windows 2000
11 10 (1.466%) Red Hat Enterprise Linux
12 9 (1.320%) AIX
13 6 (0.880%) Mac OS X
14 4 (0.587%) Windows 2000 Server
15 3 (0.440%) Windows NT
15 3 (0.440%) Windows 8
16 1 (0.147%) NetWare
16 1 (0.147%) VMS
16 1 (0.147%) OS/400
16 1 (0.147%) HPUX
Processes & Methodologies
1 249 (36.51%) ITIL
2 181 (26.54%) Service Management
3 106 (15.54%) ITSM
4 85 (12.46%) Change Management
5 78 (11.44%) Incident Management
6 64 (9.384%) Project Management
7 48 (7.038%) PRINCE2
8 43 (6.305%) Service Delivery
9 41 (6.012%) Problem Management
10 36 (5.279%) Continuous Improvement
11 30 (4.399%) Release Management
12 28 (4.106%) Configuration Management
13 23 (3.372%) Business Analysis
13 23 (3.372%) Migration
14 22 (3.226%) Disaster Recovery
15 20 (2.933%) Fault Management
16 19 (2.786%) User Acceptance Testing
16 19 (2.786%) Workflow
17 17 (2.493%) Asset Management
17 17 (2.493%) Stakeholder Management
Programming Languages
1 63 (9.238%) SQL
2 16 (2.346%) VB
3 13 (1.906%) Shell Script
4 12 (1.760%) Java
5 10 (1.466%) C
6 9 (1.320%) PowerShell
7 7 (1.026%) Perl
7 7 (1.026%) VBScript
8 5 (0.733%) T-SQL
9 4 (0.587%) Korn
9 4 (0.587%) VBA
9 4 (0.587%) PL/SQL
9 4 (0.587%) C++
10 2 (0.293%) JavaScript
10 2 (0.293%) Python
11 1 (0.147%) PHP
11 1 (0.147%) C#
11 1 (0.147%) Jython
11 1 (0.147%) Scala
11 1 (0.147%) C-shell
Qualifications
1 62 (9.091%) Security Cleared
2 56 (8.211%) SC Cleared
3 45 (6.598%) Microsoft Certification
4 41 (6.012%) ITIL Certification
5 32 (4.692%) MCSE
6 28 (4.106%) Degree
7 13 (1.906%) PRINCE2 Practitioner
8 12 (1.760%) MCP
9 10 (1.466%) ISEB
10 7 (1.026%) MCSA
11 6 (0.880%) CCNA
11 6 (0.880%) Cisco Certification
12 5 (0.733%) PRINCE2 Certification
13 4 (0.587%) CCIE
13 4 (0.587%) CCNP
14 3 (0.440%) CISSP
14 3 (0.440%) MCITP
15 2 (0.293%) BC Cleared
15 2 (0.293%) CTC Cleared
15 2 (0.293%) MCDST
Quality Assurance & Compliance
1 68 (9.971%) SLA
2 13 (1.906%) ISO/IEC 27001
3 9 (1.320%) PCI DSS
4 7 (1.026%) QA
5 6 (0.880%) JSP 440
6 4 (0.587%) COBIT
7 3 (0.440%) ISO/IEC 20000
8 1 (0.147%) Sarbanes-Oxley
System Software
1 114 (16.72%) Active Directory
2 40 (5.865%) VMware Infrastructure
3 13 (1.906%) Microsoft App-V
4 12 (1.760%) Terminal Services
5 10 (1.466%) XenApp
6 9 (1.320%) XenDesktop
6 9 (1.320%) vSphere
7 4 (0.587%) VMware ESXi
7 4 (0.587%) vCloud
8 2 (0.293%) Hyper-V
9 1 (0.147%) NFS
9 1 (0.147%) Tivoli Workload Scheduler
9 1 (0.147%) ISA Server
9 1 (0.147%) Xen
9 1 (0.147%) VMware ESX
9 1 (0.147%) Veritas File System
9 1 (0.147%) Veritas Cluster Server
9 1 (0.147%) VirtualBox
9 1 (0.147%) Postfix
9 1 (0.147%) Sendmail
Systems Management
1 34 (4.985%) SCCM
2 19 (2.786%) SCOM
3 18 (2.639%) Netcool
4 15 (2.199%) BMC PATROL
4 15 (2.199%) Ionix
5 14 (2.053%) Tivoli
6 9 (1.320%) TIBCO Hawk
6 9 (1.320%) Unicenter
6 9 (1.320%) WSUS
7 7 (1.026%) Control-M
8 5 (0.733%) OpenView
9 4 (0.587%) Puppet
9 4 (0.587%) NetBackup
10 3 (0.440%) OpenView Configuration Management
10 3 (0.440%) MOM
10 3 (0.440%) Systems Management Server (SMS)
10 3 (0.440%) BladeLogic
10 3 (0.440%) Symantec Enterprise Vault
11 2 (0.293%) SCVMM
11 2 (0.293%) HP Data Protector
Vendors
1 184 (26.98%) Microsoft
2 144 (21.11%) BMC
3 62 (9.091%) VMware
4 48 (7.038%) Oracle
5 47 (6.891%) HP
6 44 (6.452%) Citrix
7 31 (4.545%) Lotus
7 31 (4.545%) Symantec
8 25 (3.666%) SAP
9 23 (3.372%) Cisco
10 22 (3.226%) Red Hat
11 19 (2.786%) Business Objects
12 17 (2.493%) Nokia
12 17 (2.493%) IBM
12 17 (2.493%) EMC
13 11 (1.613%) TIBCO
14 9 (1.320%) CA
15 8 (1.173%) Murex
16 7 (1.026%) Dell
16 7 (1.026%) MetaSolv
London
The successful candidate will have an exceptional understanding of Remedy 7.x upwards and will be BMC qualified. Essential Experience: Remedy 7.x upwards... ITIL. MS Excel. Access /...
ComputAppoint
Rate: Market Rates
Posted: 20 May 2013
Cambridge, East Anglia
The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
Hudson
Rate: £400 - £450 per day
Posted: 8 May 2013
London
The successful candidate will have good knowledge of ITIL V3 principles, concepts, processes and functions and ideally be ITIL V3 qualified as well as having good knowledge of...
Harvey Nash plc
Rate: £300 - £350 per day
Posted: 14 May 2013
London
An IT Consultancy is looking for an ITIL Specialist who has experience in Service Design and Service Transition to join their team and ensure Remedy functional and data...
ComputAppoint
Rate: Market Rates
Posted: 20 May 2013
Reading, Berkshire
A technology consultancy is looking for a BMC Tools Subject Matter Expert to join them on a largegreenfieldproject. The Tools SME will be working within the IT governance...
ComputAppoint
Rate: Market rates
Posted: 20 May 2013
Reading, Berkshire
TECHNICAL SKILLS Sound understanding of Service Desk toolsets (VMWare Service Manager (VSM), Touchpaper, CA Unicentre, RoyalBlue, Frontrange, Remedy, etc.) Practical experience in supporting at a 1st line level,...
Experis IT
Posted: 17 May 2013
London
The objective of the position is to perform required administrative actions to support and aid in the management of the Change Management tool and process. The role manages...
Nicoll Curtin
Rate: £450 - £600 per day
Posted: 17 May 2013
London
The successful candidate will be responsible for tasks and activities relating to IT service design and transition, in particular Availability Management, Capacity Management, Service Level & Catalogue Management, IT...
Harvey Nash plc
Rate: Market rates
Posted: 14 May 2013
Reading, Berkshire
Already a Subject Matter Expert regarding Microsoft SharePoint 2010, MOSS 2010 you will be working in a team of 4th Line 'the buck stops here" escalation environment... Essentially,...
Nationwide People Ltd
Rate: £400 - 450 Per Day Ltd Co Basis
Posted: 15 May 2013
City, London
1st Line", "Service Desk", Helpdesk, Windows, Remedy, "Active Directory", stores, retail, EPOS... *Windows 7, Active Directory, Office, Exchange... *Retail systems experience - EPOS, warehouse management, stock management, EFT, Tills.
Reed Technology
Rate: £15.00 - £16.00 per hour + benefits
Posted: 20 May 2013
Newbury, Thames Valley
Key Skills 2nd/3rd Line Support experience Support of Active Directory Technical Support of ADSL, MPLS Networks Good Networking knowledge - Gateway, Alcatel, ISDN Supporting VoIP systems Supporting Windows...
Hays Specialist Recruitment
Rate: £22.00 - £27.00 per hour
Posted: 8 May 2013
Reading, Berkshire
Already a Subject Matter Expert regarding Microsoft SharePoint 2010, MOSS 2010, Windows Server products, ideally you will also have knowledge of IIS, SQL Windows Server 2008... Essentially, you...
Nationwide People Ltd
Rate: £400 - 450 Per Day
Posted: 15 May 2013
London
Key skills: User Access Control, Remedy, Security Active Directory, Office, Access... This position will suit a User Access Control Analyst with a good understanding of Group Policies and...
ComputAppoint
Rate: Market Rates
Posted: 14 May 2013
Reading, Thames Valley
Remedy, Quest, Clarify or MSSOLVE * Handle incoming escalated incidents varying between low and high call volume.* Be reactive to higher priority severity incidents initiated by our customers.* Write...
Volt
Rate: £400 - £450 per day
Posted: 17 May 2013
Portsmouth, Hampshire
This is a fixed term contract starting in May running through to 31st December and will likely to be extended for one year thereafter: Essential Skills: (candidates must...
Polar Recruitment
Rate: Fixed Term contract until Dec 3st intially
Posted: 20 May 2013
Brentford, Middlesex
The role will involve service delivery design and set up, oversee the organisation of Workday training, oversee compliance and audit of Workday and Bex, governance process for new...
Networking People
Rate: £200 - £275 per day
Posted: 17 May 2013
Leeds, Yorkshire
Change and Configuration Manager required for an initial 3 month contractMy client this year has en enormous challenge to deliver significant process change to align with ISO20k and...
Hays Specialist Recruitment
Rate: £400.00 - £430.00 per day
Posted: 4 May 2013
East London
Cisco Network Deployment Engineer required by large Investment Bank, based in London to work within the Bank's Technology Infrastructure Operations area, specifically within the Low Latency Team...
iKas International
Rate: £500 - £550 per day
Posted: 14 May 2013
Fleet, Hampshire
Liferay Portal. Talend integration Suite. Linux RedHat/Git. J2EE/Java/Java Servlet technologies/JPA/JAXB. Spring/Hibernate... Search technologies: SOLR, Lucene. Restful web services: Apache CXF, JSR web...
Experis IT
Rate: Market Rates
Posted: 15 May 2013
Leicester, Leicestershire
Negotiate price, payment terms, and other delivery-and performance-related terms with selected subcontractors using applicable negotiation strategies to achieve results - Develop KPIs and manage performance throughout life...
Evolution Recruitment Solutions
Rate: 300-350 per day
Posted: 20 May 2013
City of London
This role sits within the Market Data Services Management (MDSM) Team and will report into the Lead for the MDSM Admin - All MDS Business Requests via Remedy - Provide...
Real Staffing
Rate: £350 - £400 per annum
Posted: 15 May 2013