ITSM Contracts in the Midlands

IT Service Management (ITSM)
England > Midlands

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 91 99 126
Rank change year-on-year +8 +27 -2
Contract jobs citing ITSM 49 65 82
As % of all contract jobs advertised in the Midlands 1.80% 1.89% 1.62%
As % of the Processes & Methodologies category 2.19% 2.14% 1.83%
Number of daily rates quoted 32 45 55
10th Percentile £308 £170 £125
25th Percentile £325 £306 £150
Median daily rate (50th Percentile) £525 £550 £250
Median % change year-on-year -4.55% +120.00% -50.00%
75th Percentile £700 £625 £438
90th Percentile £750 £688 £635
England median daily rate £500 £450 £485
% change year-on-year +11.11% -7.22% +2.11%
Number of hourly rates quoted 0 3 2
10th Percentile - £19.97 £13.69
25th Percentile - £20.45 £14.16
Median hourly rate - £22.50 £15.19
Median % change year-on-year - +48.12% -17.89%
75th Percentile - £24.00 £16.47
90th Percentile - £24.15 £17.09
England median hourly rate £14.00 £14.50 £14.58
% change year-on-year -3.45% -0.55% -21.19%

All Process and Methodology Skills
Midlands

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,242 3,040 4,470
As % of all contract IT jobs advertised in the Midlands 82.18% 88.37% 88.25%
Number of daily rates quoted 1,493 2,119 3,305
10th Percentile £238 £250 £246
25th Percentile £356 £370 £366
Median daily rate (50th Percentile) £475 £495 £475
Median % change year-on-year -4.04% +4.21% +17.28%
75th Percentile £600 £588 £566
90th Percentile £700 £675 £653
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +9.69%
Number of hourly rates quoted 172 119 154
10th Percentile £11.07 £11.96 £10.15
25th Percentile £13.81 £15.05 £13.51
Median hourly rate £19.00 £17.72 £17.49
Median % change year-on-year +7.22% +1.32% +9.31%
75th Percentile £35.00 £26.81 £22.08
90th Percentile £55.00 £55.50 £33.60
England median hourly rate £35.50 £37.50 £24.35
% change year-on-year -5.33% +54.00% +1.46%

ITSM
Job Vacancy Trend in the Midlands

Job postings citing ITSM as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for ITSM in the Midlands

ITSM
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing ITSM in the Midlands.

Daily rate trend for ITSM in the Midlands

ITSM
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing ITSM in the Midlands over the 6 months to 27 April 2024.

Daily rate histogram for ITSM in the Midlands

ITSM
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing ITSM in the Midlands.

Hourly rate trend for ITSM in the Midlands

ITSM
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Midlands region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +25 28 £508 +45.00% 20
East Midlands +8 20 £650 +18.18% 10
ITSM
England

ITSM
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.04%) SharePoint
Applications
1 6 (12.24%) Microsoft Office
2 1 (2.04%) Microsoft Excel
Business Applications
1 1 (2.04%) Remedy ITSM
Cloud Services
1 11 (22.45%) Azure
2 9 (18.37%) Microsoft 365
2 9 (18.37%) SaaS
3 8 (16.33%) AWS
4 1 (2.04%) Cloud Computing
4 1 (2.04%) IaaS
4 1 (2.04%) OneDrive
4 1 (2.04%) PaaS
4 1 (2.04%) Power Automate
Communications & Networking
1 3 (6.12%) Network Security
2 2 (4.08%) VPN
2 2 (4.08%) Wireless
3 1 (2.04%) Cisco Nexus
3 1 (2.04%) DMZ
3 1 (2.04%) Firewall
3 1 (2.04%) PBX
3 1 (2.04%) PSTN
Database & Business Intelligence
1 4 (8.16%) RDBMS
1 4 (8.16%) Relational Database
2 2 (4.08%) Metadata
General
1 15 (30.61%) Social Skills
2 11 (22.45%) Finance
3 9 (18.37%) Analytical Skills
3 9 (18.37%) Telecoms
4 8 (16.33%) Legal
5 6 (12.24%) Public Sector
6 4 (8.16%) Influencing Skills
7 2 (4.08%) Presentation Skills
8 1 (2.04%) Banking
8 1 (2.04%) Electronics
8 1 (2.04%) Financial Institution
8 1 (2.04%) Inclusion and Diversity
8 1 (2.04%) Investment Banking
8 1 (2.04%) Manufacturing
8 1 (2.04%) Marketing
Job Titles
1 14 (28.57%) Analyst
2 11 (22.45%) Architect
3 10 (20.41%) Service Manager
4 9 (18.37%) IT Manager
4 9 (18.37%) IT Services Manager
5 8 (16.33%) Delivery Manager
5 8 (16.33%) Incident Analyst
5 8 (16.33%) IT Services Delivery Manager
5 8 (16.33%) Service Delivery Manager
6 5 (10.20%) Service Architect
7 3 (6.12%) Asset Management Consultant
7 3 (6.12%) Consultant
7 3 (6.12%) Data Architect
7 3 (6.12%) IT Consultant
7 3 (6.12%) Lead
7 3 (6.12%) Management Consultant
8 2 (4.08%) Process Analyst
8 2 (4.08%) Project Manager
8 2 (4.08%) Security Project Manager
8 2 (4.08%) Technical Analyst
Libraries, Frameworks & Software Standards
1 1 (2.04%) Ajax
1 1 (2.04%) CSS
1 1 (2.04%) HTML
1 1 (2.04%) HTML5
Miscellaneous
1 8 (16.33%) CMDB
2 7 (14.29%) Operational Technology
3 3 (6.12%) Self-Motivation
4 2 (4.08%) Data Structures
4 2 (4.08%) Virtual Team
5 1 (2.04%) Analytical Mindset
5 1 (2.04%) BYOD
5 1 (2.04%) Enterprise Software
5 1 (2.04%) Hedge funds
5 1 (2.04%) iPad
5 1 (2.04%) iPhone
5 1 (2.04%) Management Information System
5 1 (2.04%) PDA
5 1 (2.04%) Smartphone
5 1 (2.04%) Video Conferencing
Operating Systems
1 9 (18.37%) Apple iOS
2 2 (4.08%) Windows
2 2 (4.08%) Windows 10
3 1 (2.04%) Windows 7
3 1 (2.04%) Windows Server 2003
3 1 (2.04%) Windows Server 2008
3 1 (2.04%) Windows XP
Processes & Methodologies
1 38 (77.55%) Service Management
2 22 (44.90%) ITIL
3 15 (30.61%) Problem-Solving
4 13 (26.53%) Service Delivery
5 11 (22.45%) Change Management
5 11 (22.45%) Decision-Making
6 10 (20.41%) Migration
7 9 (18.37%) Business Analysis
7 9 (18.37%) Incident Management
7 9 (18.37%) Information Security
8 8 (16.33%) IT Governance
8 8 (16.33%) People Management
8 8 (16.33%) Performance Metrics
8 8 (16.33%) Problem Management
8 8 (16.33%) Service Delivery Management
9 7 (14.29%) Agile
9 7 (14.29%) Cybersecurity
9 7 (14.29%) Performance Management
9 7 (14.29%) Project Management
10 6 (12.24%) Asset Management
Programming Languages
1 8 (16.33%) Swift
2 1 (2.04%) JavaScript
2 1 (2.04%) Perl
2 1 (2.04%) PowerShell
Qualifications
1 10 (20.41%) Security Cleared
2 6 (12.24%) SC Cleared
3 5 (10.20%) DV Cleared
4 2 (4.08%) Degree
5 1 (2.04%) BPSS Clearance
5 1 (2.04%) ITIL Foundation Certificate
5 1 (2.04%) PMI Certification
5 1 (2.04%) PMP
Quality Assurance & Compliance
1 4 (8.16%) SLA
System Software
1 1 (2.04%) Active Directory
Vendors
1 20 (40.82%) ServiceNow
2 13 (26.53%) Microsoft
3 8 (16.33%) Okta
4 1 (2.04%) Blue Coat
4 1 (2.04%) CheckPoint
4 1 (2.04%) Cisco
4 1 (2.04%) Dell
4 1 (2.04%) Fortinet
4 1 (2.04%) HP
4 1 (2.04%) Intel
4 1 (2.04%) Juniper
4 1 (2.04%) Peregrine
4 1 (2.04%) Remedy
4 1 (2.04%) SAP