The table below looks at the statistics for Service Management skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 20 24 24
Rank change year-on-year
+4 0
Contract jobs citing Service Management 3 2 2
As % of all contract IT jobs located in the Midlands 1.85% 1.22% 1.14%
As % of the Processes & Methodologies category 2.38% 1.63% 1.82%
Number of daily rates quoted 2 2 2
Average daily rate
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£450 £500 £475
Average daily rate % change year-on-year
-10.00% +5.26%
UK excluding London average daily rate £375 £350 £360
% change year-on-year
+7.14% -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £18.25 £16.00
% change year-on-year
-26.84% +14.06%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
126 123 110
As % of all contract IT jobs located in the Midlands 77.78% 75.00% 62.86%
Number of daily rates quoted 53 46 56
Average daily rate £500 £420 £450
Average daily rate % change year-on-year
+19.04% -6.66%
90% offered a daily rate of more than £320 £250 £325
10% offered a daily rate of more than £600 £550 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 0 1 1
Average hourly rate - £20.00 £32.00
Average hourly rate % change year-on-year
- -37.50%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Midlands

Service Management
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Midlands region.

Service Management Daily Rate Trend in the Midlands

Service Management
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Midlands region.

Service Management Hourly Rate Trend in the Midlands

Service Management
Top 30 Related IT Skills in the Midlands

For the 6 months to 2 June 2015, IT contractor jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (60.00%) ITIL
2 2 (40.00%) Microsoft
2 2 (40.00%) Change Management
2 2 (40.00%) Supplier Management
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Waterfall
2 2 (40.00%) SAP
3 1 (20.00%) Change Control
3 1 (20.00%) Business Transformation
3 1 (20.00%) Windows 8
3 1 (20.00%) P3O
3 1 (20.00%) Kalman Filter
3 1 (20.00%) Patch Management
3 1 (20.00%) Retail
3 1 (20.00%) Document Management
3 1 (20.00%) Logistics
3 1 (20.00%) SAP Retail
3 1 (20.00%) MCTS
3 1 (20.00%) MCITP
3 1 (20.00%) Degree
3 1 (20.00%) CA PPM
3 1 (20.00%) Problem Management
3 1 (20.00%) PgMP
3 1 (20.00%) Customer Engagement
3 1 (20.00%) Windows 7
3 1 (20.00%) APMP
3 1 (20.00%) Risk Management
3 1 (20.00%) Programme Management
3 1 (20.00%) Oracle
3 1 (20.00%) MS Project

Service Management
Top Related IT Skills in the Midlands by Category

For the 6 months to 2 June 2015, IT contractor jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) SharePoint
1 1 (20.00%) Documentum
Applications
1 1 (20.00%) MS Project
1 1 (20.00%) MS Excel
Business Applications
1 1 (20.00%) SAP Retail
1 1 (20.00%) CA PPM
1 1 (20.00%) Primavera
Database & Business Intelligence
1 1 (20.00%) SAP BW
General
1 1 (20.00%) Retail
Job Titles
1 2 (40.00%) Project Manager
1 2 (40.00%) Programme Manager
1 2 (40.00%) Senior Manager
1 2 (40.00%) Senior Project Manager
1 2 (40.00%) Senior Programme Manager
2 1 (20.00%) Desktop Support Engineer
2 1 (20.00%) SAP Consultant
2 1 (20.00%) Desktop Engineer
2 1 (20.00%) Support Engineer
2 1 (20.00%) Field Engineer
2 1 (20.00%) Desktop Support
2 1 (20.00%) Consultant
Miscellaneous
1 1 (20.00%) PMI
Operating Systems
1 1 (20.00%) Windows 8
1 1 (20.00%) Windows 7
1 1 (20.00%) Windows
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Change Management
2 2 (40.00%) Supplier Management
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Waterfall
3 1 (20.00%) Change Control
3 1 (20.00%) Business Transformation
3 1 (20.00%) Kalman Filter
3 1 (20.00%) Patch Management
3 1 (20.00%) Document Management
3 1 (20.00%) Logistics
3 1 (20.00%) Problem Management
3 1 (20.00%) Customer Engagement
3 1 (20.00%) Risk Management
3 1 (20.00%) Programme Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Project Management
3 1 (20.00%) PRINCE2
3 1 (20.00%) ERP
Qualifications
1 1 (20.00%) MCTS
1 1 (20.00%) MCITP
1 1 (20.00%) Degree
1 1 (20.00%) PgMP
1 1 (20.00%) APMP
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) PMP
1 1 (20.00%) PMI Certification
Quality Assurance & Compliance
1 1 (20.00%) P3O
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft
1 2 (40.00%) SAP
2 1 (20.00%) Oracle
2 1 (20.00%) Citrix
2 1 (20.00%) CA