The table below looks at the statistics for Service Management skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 23 - 35
Rank change year-on-year
- 0
Contract jobs citing Service Management 4 0 3
As % of all contract IT jobs located in the Midlands 2.04% - 1.03%
As % of the Processes & Methodologies category 2.92% - 1.58%
Number of daily rates quoted 4 0 0
Average daily rate
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£453 - -
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
137 117 190
As % of all contract IT jobs located in the Midlands 69.90% 65.00% 65.52%
Number of daily rates quoted 46 58 65
Average daily rate £400 £400 £400
90% offered a daily rate of more than £319 £310 £325
10% offered a daily rate of more than £550 £500 £550
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 4 0 2
Average hourly rate £37.00 - £45.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Midlands

Service Management
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Midlands region.

Service Management Daily Rate Trend in the Midlands

Service Management
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Midlands region over the 3 months to 19 September 2014.

Service Management Daily Rate Histogram in the Midlands

Service Management
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Midlands region.

Service Management Hourly Rate Trend in the Midlands

Service Management
Top 18 Related IT Skills in the Midlands

For the 6 months to 19 September 2014, IT contractor jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 5 (83.33%) Service Delivery
2 4 (66.67%) ITIL
3 3 (50.00%) SLA
3 3 (50.00%) Project Management
3 3 (50.00%) Finance
4 2 (33.33%) Problem Management
4 2 (33.33%) Performance Management
4 2 (33.33%) Business Analysis
4 2 (33.33%) Asset Management
4 2 (33.33%) TOGAF
4 2 (33.33%) ITSM
4 2 (33.33%) ITIL Certification
4 2 (33.33%) PRINCE2
5 1 (16.67%) Postgraduate
5 1 (16.67%) Programme Management
5 1 (16.67%) MBA
5 1 (16.67%) Economics
5 1 (16.67%) Degree

Service Management
Top Related IT Skills in the Midlands by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 3 (50.00%) Finance
Job Titles
1 4 (66.67%) Service Manager
2 3 (50.00%) Programme Manager
2 3 (50.00%) Senior Manager
2 3 (50.00%) Senior Programme Manager
2 3 (50.00%) Delivery Manager
2 3 (50.00%) Services Delivery Manager
3 2 (33.33%) Senior Project Manager
3 2 (33.33%) Project Manager
4 1 (16.67%) IT Project Manager
4 1 (16.67%) Senior IT Programme Manager
4 1 (16.67%) IT Services Manager
4 1 (16.67%) Senior Service Manager
4 1 (16.67%) IT Programme Manager
4 1 (16.67%) Senior IT Project Manager
Miscellaneous
1 1 (16.67%) Economics
Processes & Methodologies
1 5 (83.33%) Service Delivery
2 4 (66.67%) ITIL
3 3 (50.00%) Project Management
4 2 (33.33%) Problem Management
4 2 (33.33%) Performance Management
4 2 (33.33%) Business Analysis
4 2 (33.33%) Asset Management
4 2 (33.33%) TOGAF
4 2 (33.33%) ITSM
4 2 (33.33%) PRINCE2
5 1 (16.67%) Programme Management
Qualifications
1 2 (33.33%) ITIL Certification
2 1 (16.67%) Postgraduate
2 1 (16.67%) MBA
2 1 (16.67%) Degree
Quality Assurance & Compliance
1 3 (50.00%) SLA