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This section looks at the demand for Service Management skills within the Midlands region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT job ads that have cited Service Management over the 3 months to 8 July 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to 8 Jul 2008Same period last year
Rank7674
Rank change on same period last yearDown-2
Matching contract IT job ads14
As % of all UK contract IT job ads sampled0.001 %0.004 %
As % of the category below0.141 %0.541 %
Daily rates quoted01
Average minimum daily rate-£400
Average daily rate-£450
% change on same period last year-
Average maximum daily rate-£500
UK excluding London average daily rate£374£379
% change on same period last year-1.29 %
Hourly rates quoted00
Average minimum hourly rate--
Average hourly rate--
% change on same period last year-
Average maximum hourly rate--
UK excluding London average hourly rate£21.15£28.43
% change on same period last year-25.61 %
Processes & Methodologies MidlandsProcesses & Methodologies
Midlands
Matching contract IT job ads708739
As % of all UK contract IT job ads sampled0.933 %0.773 %
Daily rates quoted162147
Average minimum daily rate£389£385
Average daily rate£410£404
% change on same period last year+1.35 %
Average maximum daily rate£431£424
UK excluding London average daily rate£384£375
% change on same period last year+2.22 %
Hourly rates quoted2861
Average minimum hourly rate£24.43£28.80
Average hourly rate£26.76£29.83
% change on same period last year-10.31 %
Average maximum hourly rate£29.08£30.86
UK excluding London average hourly rate£29.33£30.33
% change on same period last year-3.28 %
Service Management EnglandService Management
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Management across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Midlands Service Management Demand Trend

Service Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Midlands region.

Midlands Service Management Daily Rate Trend

Service Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Midlands region.

Midlands Service Management Hourly Rate Trend

Service Management
Top 10 Related IT Skills

For the 6 months to 8 July 2008, IT contractor jobs across the Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

14 (100.00 %)ITIL
22 (50.00 %)ITIL Certification
31 (25.00 %)Service Delivery
31 (25.00 %)Education
31 (25.00 %)Government
31 (25.00 %)Data Management
31 (25.00 %)Problem Management
31 (25.00 %)Release Management
31 (25.00 %)Security Cleared
31 (25.00 %)Project Management

Service Management
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT contractor jobs across the Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
11 (25.00 %)Education
11 (25.00 %)Government
Job Titles
12 (50.00 %)Consultant
21 (25.00 %)Process Consultant
21 (25.00 %)Process Analyst
21 (25.00 %)Service Manager
21 (25.00 %)Data Manager
21 (25.00 %)Service Management Consultant
21 (25.00 %)ITIL Consultant
21 (25.00 %)Management Consultant
21 (25.00 %)Analyst
Processes & Methodologies
14 (100.00 %)ITIL
21 (25.00 %)Service Delivery
21 (25.00 %)Data Management
21 (25.00 %)Problem Management
21 (25.00 %)Release Management
21 (25.00 %)Security Cleared
21 (25.00 %)Project Management
Qualifications
12 (50.00 %)ITIL Certification
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