The statistics below represent IT contracts advertised across the South East region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 224 217 201
Rank change year-on-year
-7 -16
Contract jobs requiring a 2nd Line Support Engineer 33 55 52
As % of all contract IT jobs located in the South East 0.37% 0.58% 0.56%
As % of the Job Titles category 0.40% 0.61% 0.60%
Number of daily rates quoted 23 16 17
Median daily rate £150 £171 £135
Median daily rate % change year-on-year
-12.40% +26.85%
90% offered a daily rate of more than £120 £109 £130
10% offered a daily rate of more than £325 £230 £218
UK excluding London median daily rate £150 £174 £160
% change year-on-year
-13.66% +8.59%
Number of hourly rates quoted 2 24 17
Median hourly rate £20.78 £18.00 £15.89
Median hourly rate % change year-on-year
+15.44% +13.27%
90% offered a hourly rate of more than £18.16 £15.00 £13.30
10% offered a hourly rate of more than £23.40 £21.55 £19.60
UK excluding London median hourly rate £13.75 £17.00 £15.00
% change year-on-year
-19.11% +13.33%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8311 9058 8685
As % of all contract IT jobs located in the South East 94.20% 94.86% 94.30%
Number of daily rates quoted 4967 5335 4693
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 374 424 430
Median hourly rate £21.00 £16.00 £16.14
Median hourly rate % change year-on-year
+31.25% -0.86%
90% offered a hourly rate of more than £11.00 £11.45 £11.00
10% offered a hourly rate of more than £47.88 £40.15 £40.00
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

2nd Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Daily Rate Trend in the South East

2nd Line Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 30 July 2016.

2nd Line Support Engineer Daily Rate Histogram in the South East

2nd Line Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Hourly Rate Trend in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -8 15 £135 -20.58% 3
Surrey -4 8 £196 +15.44% 5
Oxfordshire +3 6 £135 -41.30% 2
East Sussex +7 2 £170 -
Hampshire -8 1 - - 5
West Sussex -12 1 £363 +107.14%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 July 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 59 (76.62%) Windows
2 31 (40.26%) Active Directory
3 27 (35.06%) Windows Server
3 27 (35.06%) Windows 7
4 21 (27.27%) Microsoft
5 16 (20.78%) Windows Server 2008
6 15 (19.48%) MS Office
6 15 (19.48%) ITIL
6 15 (19.48%) Windows XP
7 14 (18.18%) VMware
8 13 (16.88%) MS Excel
9 11 (14.29%) MS Exchange
9 11 (14.29%) Cisco
10 10 (12.99%) SharePoint
10 10 (12.99%) SLA
10 10 (12.99%) Firewall
10 10 (12.99%) Security Cleared
10 10 (12.99%) VMware Infrastructure
11 9 (11.69%) TCP/IP
11 9 (11.69%) Citrix
12 8 (10.39%) Internet
12 8 (10.39%) Linux
12 8 (10.39%) Blackberry
12 8 (10.39%) Windows 8
12 8 (10.39%) Windows Server 2012
12 8 (10.39%) Driving Licence
12 8 (10.39%) Fault Analysis
13 7 (9.09%) Data Centre
13 7 (9.09%) SC Cleared
13 7 (9.09%) IBM Notes

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.29%) MS Exchange
2 10 (12.99%) SharePoint
3 7 (9.09%) IBM Notes
4 6 (7.79%) Exchange Server 2003
5 5 (6.49%) Blackberry Enterprise Server
5 5 (6.49%) Exchange Server 2010
6 4 (5.19%) SharePoint 2010
6 4 (5.19%) WordPress
7 2 (2.60%) IIS
7 2 (2.60%) Skype for Business
7 2 (2.60%) WebLogic
8 1 (1.30%) Exchange Server 2007
8 1 (1.30%) Exchange Server 2013
Applications
1 15 (19.48%) MS Office
2 13 (16.88%) MS Excel
3 4 (5.19%) Acrobat
4 1 (1.30%) MS Visio
Cloud Services
1 3 (3.90%) Office 365
2 2 (2.60%) OneDrive
3 1 (1.30%) Google Apps
3 1 (1.30%) Mimecast
Communications & Networking
1 10 (12.99%) Firewall
2 9 (11.69%) TCP/IP
3 8 (10.39%) Internet
4 6 (7.79%) Cisco ASA
5 5 (6.49%) Intranet
5 5 (6.49%) VPN
6 4 (5.19%) Cisco Nexus
6 4 (5.19%) DNS
6 4 (5.19%) Ethernet
6 4 (5.19%) SAN
6 4 (5.19%) WAN
7 3 (3.90%) DHCP
7 3 (3.90%) FCoE
7 3 (3.90%) Fibre Channel
7 3 (3.90%) LAN
7 3 (3.90%) Wireless
8 2 (2.60%) IPX
8 2 (2.60%) Skype
9 1 (1.30%) Cisco PIX
9 1 (1.30%) Remote Desktop
Database & Business Intelligence
1 3 (3.90%) SQL Server
2 2 (2.60%) EDRMS
Development Applications
1 1 (1.30%) StarTeam
General
1 2 (2.60%) Legal
1 2 (2.60%) Telecoms
2 1 (1.30%) Finance
2 1 (1.30%) Games
2 1 (1.30%) Law
Miscellaneous
1 8 (10.39%) Blackberry
1 8 (10.39%) Driving Licence
2 7 (9.09%) Data Centre
3 5 (6.49%) FlexPod
4 3 (3.90%) Computer Science
4 3 (3.90%) e-Health
5 1 (1.30%) Clustering
5 1 (1.30%) Enterprise Cloud
5 1 (1.30%) Fat Client
5 1 (1.30%) iPhone
5 1 (1.30%) NHS
5 1 (1.30%) Thin Client
Operating Systems
1 59 (76.62%) Windows
2 27 (35.06%) Windows 7
2 27 (35.06%) Windows Server
3 16 (20.78%) Windows Server 2008
4 15 (19.48%) Windows XP
5 8 (10.39%) Linux
5 8 (10.39%) Windows 8
5 8 (10.39%) Windows Server 2012
6 5 (6.49%) Data ONTAP
6 5 (6.49%) Windows 10
6 5 (6.49%) Windows 2000
7 3 (3.90%) Windows Server 2003
8 2 (2.60%) Mac OS X
8 2 (2.60%) Unix
9 1 (1.30%) Android
9 1 (1.30%) Apple iOS
9 1 (1.30%) Mac OS
9 1 (1.30%) Red Hat Enterprise Linux
9 1 (1.30%) Windows NT
9 1 (1.30%) Windows Vista
Processes & Methodologies
1 15 (19.48%) ITIL
2 8 (10.39%) Fault Analysis
3 6 (7.79%) Service Management
4 5 (6.49%) Change Management
4 5 (6.49%) Incident Management
5 4 (5.19%) Disaster Recovery
5 4 (5.19%) Root Cause Analysis
6 3 (3.90%) Data Privacy
6 3 (3.90%) Problem Management
6 3 (3.90%) Service Delivery
7 2 (2.60%) Change Control
7 2 (2.60%) Fault Management
8 1 (1.30%) Capacity Management
8 1 (1.30%) Coaching
8 1 (1.30%) High Availability
8 1 (1.30%) Infrastructure Management
8 1 (1.30%) Mentoring
8 1 (1.30%) Open Source
8 1 (1.30%) Risk Analysis
8 1 (1.30%) Software Licensing
Programming Languages
1 5 (6.49%) SQL
2 2 (2.60%) PL/SQL
2 2 (2.60%) PowerShell
3 1 (1.30%) C
3 1 (1.30%) VB
3 1 (1.30%) VBScript
Qualifications
1 10 (12.99%) Security Cleared
2 7 (9.09%) SC Cleared
3 6 (7.79%) Cisco Certification
3 6 (7.79%) Microsoft Certification
4 5 (6.49%) MCP
5 4 (5.19%) CCNP
6 3 (3.90%) CCNA
6 3 (3.90%) ITIL Foundation Certificate
6 3 (3.90%) MCSE
7 2 (2.60%) DV Cleared
7 2 (2.60%) ITIL Certification
7 2 (2.60%) MCSA
7 2 (2.60%) NCDA
8 1 (1.30%) MCDST
8 1 (1.30%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (12.99%) SLA
2 3 (3.90%) PCI DSS
System Software
1 31 (40.26%) Active Directory
2 10 (12.99%) VMware Infrastructure
3 5 (6.49%) Hyper-V
3 5 (6.49%) Terminal Services
4 3 (3.90%) vSphere
5 2 (2.60%) XenApp
5 2 (2.60%) XenServer
Systems Management
1 5 (6.49%) SCCM
2 4 (5.19%) BMC Marimba
2 4 (5.19%) DameWare
3 3 (3.90%) Backup Exec
3 3 (3.90%) Norton AntiVirus
3 3 (3.90%) Tivoli Storage Manager
4 1 (1.30%) WSUS
Vendors
1 21 (27.27%) Microsoft
2 14 (18.18%) VMware
3 11 (14.29%) Cisco
4 9 (11.69%) Citrix
5 7 (9.09%) Lotus
5 7 (9.09%) Oracle
6 5 (6.49%) HP
6 5 (6.49%) NetApp
7 4 (5.19%) Adobe
7 4 (5.19%) BMC
7 4 (5.19%) PeopleSoft
7 4 (5.19%) ThinPrint
8 3 (3.90%) CA
8 3 (3.90%) IBM
8 3 (3.90%) LANDesk
8 3 (3.90%) Meraki
8 3 (3.90%) Riverbed
8 3 (3.90%) Symantec
9 2 (2.60%) Avaya
9 2 (2.60%) CheckPoint