The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 223 195 203
Rank change year-on-year
-28 +8
Contract jobs requiring a 2nd Line Support Engineer 29 40 45
As % of all contract IT jobs located in the South East 0.30% 0.47% 0.42%
As % of the Job Titles category 0.33% 0.51% 0.46%
Number of daily rates quoted 8 5 4
Average daily rate £133 £175 £240
Average daily rate % change year-on-year
-24.28% -27.08%
90% offered a daily rate of more than £120 £161 £188
10% offered a daily rate of more than £193 £220 £268
UK excluding London average daily rate £135 £153 £130
% change year-on-year
-11.47% +17.30%
Number of hourly rates quoted 11 25 16
Average hourly rate £20.50 £15.50 £13.25
Average hourly rate % change year-on-year
+32.25% +16.98%
90% offered a hourly rate of more than £15.50 £12.46 £10.50
10% offered a hourly rate of more than £145.00 £21.50 £18.75
UK excluding London average hourly rate £15.50 £16.00 £14.50
% change year-on-year
-3.12% +10.34%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8845 7863 9825
As % of all contract IT jobs located in the South East 91.80% 92.28% 92.44%
Number of daily rates quoted 4875 3933 4424
Average daily rate £350 £350 £350
90% offered a daily rate of more than £215 £220 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 472 614 707
Average hourly rate £17.50 £18.50 £19.00
Average hourly rate % change year-on-year
-5.40% -2.63%
90% offered a hourly rate of more than £11.50 £11.50 £11.61
10% offered a hourly rate of more than £50.00 £39.00 £40.50
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Daily Rate Trend in the South East

2nd Line Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Hourly Rate Trend in the South East

2nd Line Support Engineer
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 23 April 2014.

2nd Line Support Engineer Hourly Rate Histogram in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey -8 7 £156 -10.71% 1
Hampshire -2 6 - - 2
Berkshire -6 6 - - 2
Kent +8 3 £135 - 1
Oxfordshire -2 3 £130 - 1
West Sussex -3 2 - - 1
Buckinghamshire -19 2 - - 1
East Sussex - - - - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 23 April 2014, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 42 (76.36%) Windows
2 28 (50.91%) Active Directory
3 24 (43.64%) Microsoft
4 21 (38.18%) Windows 7
5 18 (32.73%) MS Excel
6 17 (30.91%) MS Office
7 16 (29.09%) MS Exchange
8 15 (27.27%) SC Cleared
8 15 (27.27%) Security Cleared
9 10 (18.18%) Windows Server 2008
9 10 (18.18%) Exchange Server 2010
9 10 (18.18%) Blackberry
10 9 (16.36%) Windows XP
11 8 (14.55%) Windows Server 2003
12 7 (12.73%) Exchange Server 2003
12 7 (12.73%) Citrix
12 7 (12.73%) HP
12 7 (12.73%) ITIL
12 7 (12.73%) Windows 8
13 6 (10.91%) SLA
14 5 (9.09%) Exchange Server 2007
14 5 (9.09%) SCCM
14 5 (9.09%) VPN
15 4 (7.27%) LAN
15 4 (7.27%) IBM Notes
15 4 (7.27%) Blackberry Enterprise Server
15 4 (7.27%) McAfee
15 4 (7.27%) OpenView Configuration Management
15 4 (7.27%) Lotus
15 4 (7.27%) Incident Management

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 23 April 2014, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (29.09%) MS Exchange
2 10 (18.18%) Exchange Server 2010
3 7 (12.73%) Exchange Server 2003
4 5 (9.09%) Exchange Server 2007
5 4 (7.27%) IBM Notes
5 4 (7.27%) Blackberry Enterprise Server
6 2 (3.64%) SharePoint
6 2 (3.64%) Live Communications Server
7 1 (1.82%) Exchange Server 2013
7 1 (1.82%) SharePoint 2010
Applications
1 18 (32.73%) MS Excel
2 17 (30.91%) MS Office
3 1 (1.82%) MS PowerPoint
Cloud Services
1 2 (3.64%) Office 365
Communications & Networking
1 5 (9.09%) VPN
2 4 (7.27%) LAN
2 4 (7.27%) Firewall
3 3 (5.45%) Internet
3 3 (5.45%) TCP/IP
3 3 (5.45%) SMS
3 3 (5.45%) DHCP
3 3 (5.45%) DNS
4 2 (3.64%) WAN
4 2 (3.64%) 3G
5 1 (1.82%) Wi-Fi
5 1 (1.82%) Wireless
5 1 (1.82%) VLAN
5 1 (1.82%) SAN
5 1 (1.82%) ADSL
5 1 (1.82%) ATM
5 1 (1.82%) Broadband
5 1 (1.82%) Ethernet
5 1 (1.82%) VoIP
5 1 (1.82%) SDH
Database & Business Intelligence
1 2 (3.64%) SQL Server
2 1 (1.82%) SQL Server 2005
2 1 (1.82%) SQL Server 2008
2 1 (1.82%) SQL Server 2000
General
1 3 (5.45%) Finance
2 2 (3.64%) Financial Institution
3 1 (1.82%) Telecoms
3 1 (1.82%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (1.82%) OLE
Miscellaneous
1 10 (18.18%) Blackberry
2 3 (5.45%) Fat Client
2 3 (5.45%) Thin Client
3 2 (3.64%) Replication
3 2 (3.64%) Clustering
3 2 (3.64%) Enterprise Software
4 1 (1.82%) Mobile Computing
4 1 (1.82%) Video Conferencing
4 1 (1.82%) Client/Server
Operating Systems
1 42 (76.36%) Windows
2 21 (38.18%) Windows 7
3 10 (18.18%) Windows Server 2008
4 9 (16.36%) Windows XP
5 8 (14.55%) Windows Server 2003
6 7 (12.73%) Windows 8
7 3 (5.45%) Windows 2000
8 2 (3.64%) Windows Server 2012
9 1 (1.82%) Windows Vista
9 1 (1.82%) Mac OS
9 1 (1.82%) NetWare
Processes & Methodologies
1 7 (12.73%) ITIL
2 4 (7.27%) Incident Management
2 4 (7.27%) Software Deployment
2 4 (7.27%) Software Distribution
3 3 (5.45%) Service Management
3 3 (5.45%) Release Management
4 2 (3.64%) Configuration Management
4 2 (3.64%) Project Management
4 2 (3.64%) Migration
4 2 (3.64%) Change Management
4 2 (3.64%) High Availability
5 1 (1.82%) Email Migration
5 1 (1.82%) Business Continuity
5 1 (1.82%) Service Delivery
5 1 (1.82%) Asset Management
5 1 (1.82%) ITIL V3
5 1 (1.82%) BCP
Programming Languages
1 3 (5.45%) SQL
2 2 (3.64%) PowerShell
3 1 (1.82%) C
3 1 (1.82%) VBScript
Qualifications
1 15 (27.27%) SC Cleared
1 15 (27.27%) Security Cleared
2 3 (5.45%) Microsoft Certification
3 2 (3.64%) CCNA
3 2 (3.64%) MCSE
3 2 (3.64%) Check Point Certification
3 2 (3.64%) Cisco Certification
4 1 (1.82%) CCSA
4 1 (1.82%) VMware Certified Professional (VCP)
4 1 (1.82%) ACSA
4 1 (1.82%) MCTS
4 1 (1.82%) MCITP
4 1 (1.82%) Network+ Certification
4 1 (1.82%) CCENT
4 1 (1.82%) A+ Certification
4 1 (1.82%) MCSA
4 1 (1.82%) MCP
Quality Assurance & Compliance
1 6 (10.91%) SLA
2 1 (1.82%) QA
System Software
1 28 (50.91%) Active Directory
2 3 (5.45%) Hyper-V
3 2 (3.64%) VMware Infrastructure
4 1 (1.82%) XenApp
4 1 (1.82%) XenServer
4 1 (1.82%) Terminal Services
Systems Management
1 5 (9.09%) SCCM
2 4 (7.27%) OpenView Configuration Management
3 2 (3.64%) Backup Exec
4 1 (1.82%) WSUS
4 1 (1.82%) Plesk
4 1 (1.82%) Norton AntiVirus
Vendors
1 24 (43.64%) Microsoft
2 7 (12.73%) Citrix
2 7 (12.73%) HP
3 4 (7.27%) McAfee
3 4 (7.27%) Lotus
4 3 (5.45%) Apple
4 3 (5.45%) CheckPoint
4 3 (5.45%) Symantec
4 3 (5.45%) Cisco
5 2 (3.64%) Veritas
5 2 (3.64%) WatchGuard
5 2 (3.64%) Kaspersky
5 2 (3.64%) VMware
6 1 (1.82%) MobileIron
6 1 (1.82%) Becrypt
6 1 (1.82%) AppSense
6 1 (1.82%) Novell
6 1 (1.82%) Oracle
6 1 (1.82%) Dell
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