The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 232 222 197
Rank change year-on-year
-10 -25
Contract jobs requiring a 2nd Line Support Engineer 45 31 37
As % of all contract IT jobs located in the South East 0.45% 0.33% 0.42%
As % of the Job Titles category 0.48% 0.36% 0.45%
Number of daily rates quoted 20 10 9
Average daily rate
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£175 £226 £165
Average daily rate % change year-on-year
-22.65% +37.12%
90% offered a daily rate of more than £95 £134 £119
10% offered a daily rate of more than £238 £300 £181
UK excluding London average daily rate £165 £178 £135
% change year-on-year
-7.04% +31.48%
Number of hourly rates quoted 10 8 12
Average hourly rate £19.53 £16.00 £16.00
Average hourly rate % change year-on-year
+22.03% -
90% offered a hourly rate of more than £15.90 £14.00 £12.44
10% offered a hourly rate of more than £22.02 £19.00 £20.00
UK excluding London average hourly rate £16.00 £14.00 £15.75
% change year-on-year
+14.28% -11.11%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9307 8562 8137
As % of all contract IT jobs located in the South East 92.58% 92.16% 93.03%
Number of daily rates quoted 5616 4783 4299
Average daily rate £375 £350 £363
Average daily rate % change year-on-year
+7.14% -3.44%
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 424 425 498
Average hourly rate £17.50 £16.48 £17.50
Average hourly rate % change year-on-year
+6.18% -5.82%
90% offered a hourly rate of more than £11.50 £11.00 £11.75
10% offered a hourly rate of more than £42.50 £45.00 £38.75
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Daily Rate Trend in the South East

2nd Line Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 1 September 2015.

2nd Line Support Engineer Daily Rate Histogram in the South East

2nd Line Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Hourly Rate Trend in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +9 12 £163 -29.34% 4
Oxfordshire -15 10 £230 - 1
Berkshire -6 9 £159 -47.08% 1
West Sussex -18 6 £175 +15.70% 1
Surrey -9 4 £95 - 2
Buckinghamshire - 4 - - 1
Kent - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2015, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 74 (88.10%) Windows
2 56 (66.67%) Active Directory
3 51 (60.71%) Microsoft
4 45 (53.57%) Windows 7
5 22 (26.19%) Security Cleared
5 22 (26.19%) Microsoft Certification
6 21 (25.00%) HP
7 20 (23.81%) Symantec
7 20 (23.81%) MS Office
8 19 (22.62%) ITIL
8 19 (22.62%) VMware
9 18 (21.43%) MS Excel
10 17 (20.24%) MCSE
11 16 (19.05%) SLA
11 16 (19.05%) VMware Infrastructure
12 15 (17.86%) DV Cleared
12 15 (17.86%) MS Visio
13 14 (16.67%) MS Exchange
13 14 (16.67%) MCP
13 14 (16.67%) Configuration Management
13 14 (16.67%) Windows Server 2003
14 13 (15.48%) Windows XP
14 13 (15.48%) Windows Server 2008
15 12 (14.29%) SC Cleared
16 10 (11.90%) DNS
17 9 (10.71%) DHCP
17 9 (10.71%) Office 365
18 8 (9.52%) SQL
18 8 (9.52%) Citrix
18 8 (9.52%) SCCM

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2015, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (16.67%) MS Exchange
2 6 (7.14%) Lync
3 3 (3.57%) Exchange Server 2010
3 3 (3.57%) Exchange Server 2013
4 1 (1.19%) Blackberry Enterprise Server
4 1 (1.19%) Exchange Server 2007
4 1 (1.19%) IBM Notes
Applications
1 20 (23.81%) MS Office
2 18 (21.43%) MS Excel
3 15 (17.86%) MS Visio
4 1 (1.19%) AutoCAD
4 1 (1.19%) MS Project
Cloud Services
1 9 (10.71%) Office 365
2 1 (1.19%) Azure Active Directory
2 1 (1.19%) Microsoft Azure
2 1 (1.19%) SaaS
Communications & Networking
1 10 (11.90%) DNS
2 9 (10.71%) DHCP
3 4 (4.76%) Internet
4 2 (2.38%) WAN
4 2 (2.38%) ATM
4 2 (2.38%) SMS
5 1 (1.19%) VoIP
5 1 (1.19%) Bluetooth
5 1 (1.19%) LAN
5 1 (1.19%) Ethernet
5 1 (1.19%) HTTP
5 1 (1.19%) TCP/IP
5 1 (1.19%) Wi-Fi
5 1 (1.19%) Cisco IOS
5 1 (1.19%) NAS
5 1 (1.19%) Unified Communications
Development Applications
1 2 (2.38%) MSI
General
1 2 (2.38%) Finance
1 2 (2.38%) Retail
1 2 (2.38%) French Language
2 1 (1.19%) Games
Libraries, Frameworks & Software Standards
1 1 (1.19%) HTML
Miscellaneous
1 6 (7.14%) Client/Server
1 6 (7.14%) Data Centre
2 3 (3.57%) iPhone
2 3 (3.57%) Replication
3 2 (2.38%) PDA
3 2 (2.38%) EPoS
3 2 (2.38%) iPad
3 2 (2.38%) Analytical Skills
3 2 (2.38%) BYOD
3 2 (2.38%) Blackberry
4 1 (1.19%) NHS
4 1 (1.19%) Thin Client
4 1 (1.19%) Fat Client
4 1 (1.19%) Video Conferencing
Operating Systems
1 74 (88.10%) Windows
2 45 (53.57%) Windows 7
3 14 (16.67%) Windows Server 2003
4 13 (15.48%) Windows XP
4 13 (15.48%) Windows Server 2008
5 7 (8.33%) Windows 8
6 4 (4.76%) Windows Server 2012
7 3 (3.57%) Windows 2000
7 3 (3.57%) Windows Vista
8 2 (2.38%) Android
8 2 (2.38%) Linux
9 1 (1.19%) Ubuntu
9 1 (1.19%) Windows Phone
9 1 (1.19%) Windows 2000 Server
9 1 (1.19%) Mac OS
Processes & Methodologies
1 19 (22.62%) ITIL
2 14 (16.67%) Configuration Management
3 6 (7.14%) Software Delivery
4 4 (4.76%) Software Deployment
5 3 (3.57%) Software Distribution
5 3 (3.57%) Release Management
6 2 (2.38%) CRM
7 1 (1.19%) Time Management
7 1 (1.19%) ITIL V3
7 1 (1.19%) Migration
7 1 (1.19%) Asset Management
7 1 (1.19%) Incident Management
7 1 (1.19%) Network Monitoring
7 1 (1.19%) Server Building
7 1 (1.19%) Office Automation
Programming Languages
1 8 (9.52%) SQL
2 1 (1.19%) PowerShell
Qualifications
1 22 (26.19%) Microsoft Certification
1 22 (26.19%) Security Cleared
2 17 (20.24%) MCSE
3 15 (17.86%) DV Cleared
4 14 (16.67%) MCP
5 12 (14.29%) SC Cleared
6 4 (4.76%) Degree
7 2 (2.38%) CCNA
7 2 (2.38%) Cisco Certification
8 1 (1.19%) HND
8 1 (1.19%) MCSA
8 1 (1.19%) CCNP
8 1 (1.19%) A+ Certification
8 1 (1.19%) Network+ Certification
8 1 (1.19%) MCTS
8 1 (1.19%) MCITP
Quality Assurance & Compliance
1 16 (19.05%) SLA
2 1 (1.19%) ISO/IEC 27001
2 1 (1.19%) QA
2 1 (1.19%) ISO 9000
System Software
1 56 (66.67%) Active Directory
2 16 (19.05%) VMware Infrastructure
3 6 (7.14%) vSphere
4 3 (3.57%) Hyper-V
4 3 (3.57%) Terminal Services
5 2 (2.38%) XenApp
6 1 (1.19%) Forefront TMG
6 1 (1.19%) VMware ESXi
6 1 (1.19%) Samba
6 1 (1.19%) VMware ESX
6 1 (1.19%) Citrix Presentation Server
6 1 (1.19%) NFS
Systems Management
1 8 (9.52%) SCCM
2 6 (7.14%) Norton AntiVirus
2 6 (7.14%) Backup Exec
3 4 (4.76%) OpenView Configuration Management
4 2 (2.38%) Systems Management Server (SMS)
4 2 (2.38%) McAfee ePO
5 1 (1.19%) SCOM
5 1 (1.19%) WSUS
Vendors
1 51 (60.71%) Microsoft
2 21 (25.00%) HP
3 20 (23.81%) Symantec
4 19 (22.62%) VMware
5 8 (9.52%) Citrix
6 7 (8.33%) Apple
7 5 (5.95%) McAfee
8 3 (3.57%) Acronis
9 2 (2.38%) Sophos
10 1 (1.19%) Toshiba
10 1 (1.19%) Lumension
10 1 (1.19%) MobileIron
10 1 (1.19%) Mitel
10 1 (1.19%) Google
10 1 (1.19%) LANDesk
10 1 (1.19%) CheckPoint
10 1 (1.19%) Remedy
10 1 (1.19%) Lotus
10 1 (1.19%) Adobe
10 1 (1.19%) Cisco
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