The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 231 212 187
Rank change year-on-year
-19 -25
Contract jobs requiring a 2nd Line Support Engineer 35 26 31
As % of all contract IT jobs located in the South East 0.36% 0.29% 0.41%
As % of the Job Titles category 0.39% 0.32% 0.44%
Number of daily rates quoted 14 4 5
Average daily rate
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£142 £140 £175
Average daily rate % change year-on-year
+1.42% -20.00%
90% offered a daily rate of more than £139 £125 £161
10% offered a daily rate of more than £200 £154 £220
UK excluding London average daily rate £145 £155 £150
% change year-on-year
-6.45% +3.33%
Number of hourly rates quoted 5 9 18
Average hourly rate £16.00 £20.00 £14.00
Average hourly rate % change year-on-year
-20.00% +42.85%
90% offered a hourly rate of more than £13.80 £12.90 £11.00
10% offered a hourly rate of more than £19.00 £145.00 £20.05
UK excluding London average hourly rate £14.50 £15.50 £15.00
% change year-on-year
-6.45% +3.33%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8976 8090 6997
As % of all contract IT jobs located in the South East 91.58% 91.36% 91.49%
Number of daily rates quoted 4813 4261 3314
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £218 £220
10% offered a daily rate of more than £510 £500 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 415 467 595
Average hourly rate £17.50 £17.00 £17.88
Average hourly rate % change year-on-year
+2.94% -4.92%
90% offered a hourly rate of more than £11.50 £12.00 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Daily Rate Trend in the South East

2nd Line Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 27 February 2015.

2nd Line Support Engineer Daily Rate Histogram in the South East

2nd Line Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Hourly Rate Trend in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 18 £139 - 1
Surrey +2 5 £156 +14.67% 1
Oxfordshire -13 5 £200 - 2
Hampshire -14 4 - - 1
Buckinghamshire -9 1 £275 +77.41%
West Sussex - 1 - -
Sussex - - - -
East Sussex - - - - 1
Kent - - - -
Middlesex - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 27 February 2015, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 55 (77.46%) Windows
2 44 (61.97%) Active Directory
3 33 (46.48%) Microsoft
4 28 (39.44%) Windows 7
5 24 (33.80%) Security Cleared
5 24 (33.80%) MS Exchange
6 19 (26.76%) SC Cleared
7 18 (25.35%) Windows Server 2008
7 18 (25.35%) Exchange Server 2010
7 18 (25.35%) ITIL
8 17 (23.94%) Microsoft Certification
9 16 (22.54%) DV Cleared
10 15 (21.13%) Citrix
11 14 (19.72%) Windows Server 2003
11 14 (19.72%) MCSE
11 14 (19.72%) HP
11 14 (19.72%) MS Office
12 13 (18.31%) SLA
12 13 (18.31%) Windows XP
13 12 (16.90%) MCP
13 12 (16.90%) VoIP
14 11 (15.49%) Terminal Services
15 10 (14.08%) Symantec
15 10 (14.08%) Configuration Management
15 10 (14.08%) MS Visio
15 10 (14.08%) MS Excel
16 8 (11.27%) WAN
17 7 (9.86%) Exchange Server 2003
18 6 (8.45%) VMware
18 6 (8.45%) Office 365

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 27 February 2015, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (33.80%) MS Exchange
2 18 (25.35%) Exchange Server 2010
3 7 (9.86%) Exchange Server 2003
4 3 (4.23%) Exchange Server 2007
5 2 (2.82%) Lync
5 2 (2.82%) SharePoint 2013
5 2 (2.82%) Exchange Server 2013
5 2 (2.82%) Blackberry Enterprise Server
5 2 (2.82%) SharePoint
6 1 (1.41%) IBM Notes
6 1 (1.41%) Live Communications Server
Applications
1 14 (19.72%) MS Office
2 10 (14.08%) MS Excel
2 10 (14.08%) MS Visio
3 2 (2.82%) AutoCAD
Cloud Services
1 6 (8.45%) Office 365
2 2 (2.82%) Cloud Computing
Communications & Networking
1 12 (16.90%) VoIP
2 8 (11.27%) WAN
3 5 (7.04%) LAN
4 4 (5.63%) DHCP
4 4 (5.63%) DNS
4 4 (5.63%) Broadband
4 4 (5.63%) Firewall
5 3 (4.23%) Internet
5 3 (4.23%) TCP/IP
5 3 (4.23%) VPN
6 2 (2.82%) SMS
7 1 (1.41%) WLAN
7 1 (1.41%) 3G
7 1 (1.41%) SAN
General
1 1 (1.41%) Finance
1 1 (1.41%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.41%) HTML
Miscellaneous
1 6 (8.45%) Blackberry
2 5 (7.04%) Analytical Skills
3 2 (2.82%) Clustering
4 1 (1.41%) Video Conferencing
4 1 (1.41%) iPhone
4 1 (1.41%) iPad
4 1 (1.41%) NHS
Operating Systems
1 55 (77.46%) Windows
2 28 (39.44%) Windows 7
3 18 (25.35%) Windows Server 2008
4 14 (19.72%) Windows Server 2003
5 13 (18.31%) Windows XP
6 6 (8.45%) Linux
7 5 (7.04%) Windows 8
7 5 (7.04%) Windows Server 2012
8 2 (2.82%) Apple iOS
8 2 (2.82%) Windows Vista
9 1 (1.41%) Android
9 1 (1.41%) Windows 2000 Server
9 1 (1.41%) Windows 2000
9 1 (1.41%) Mac OS X
Processes & Methodologies
1 18 (25.35%) ITIL
2 10 (14.08%) Configuration Management
3 5 (7.04%) CRM
4 4 (5.63%) Migration
5 2 (2.82%) Security Management
5 2 (2.82%) High Availability
5 2 (2.82%) Software Deployment
5 2 (2.82%) PRINCE
5 2 (2.82%) Problem Management
5 2 (2.82%) Release Management
6 1 (1.41%) Time Management
6 1 (1.41%) Performance Management
6 1 (1.41%) ITIL V3
6 1 (1.41%) Service Management
6 1 (1.41%) Software Distribution
6 1 (1.41%) Network Monitoring
6 1 (1.41%) Server Monitoring
6 1 (1.41%) Incident Management
Programming Languages
1 2 (2.82%) SQL
Qualifications
1 24 (33.80%) Security Cleared
2 19 (26.76%) SC Cleared
3 17 (23.94%) Microsoft Certification
4 16 (22.54%) DV Cleared
5 14 (19.72%) MCSE
6 12 (16.90%) MCP
7 4 (5.63%) MCSA
8 2 (2.82%) CCNA
8 2 (2.82%) Cisco Certification
9 1 (1.41%) CCNP
9 1 (1.41%) A+ Certification
9 1 (1.41%) Network+ Certification
9 1 (1.41%) MCDST
9 1 (1.41%) MCTS
9 1 (1.41%) MCITP
9 1 (1.41%) NCDA
Quality Assurance & Compliance
1 13 (18.31%) SLA
System Software
1 44 (61.97%) Active Directory
2 11 (15.49%) Terminal Services
3 4 (5.63%) VMware Infrastructure
4 2 (2.82%) XenApp
5 1 (1.41%) VMware ESX
Systems Management
1 4 (5.63%) SCCM
2 3 (4.23%) OpenView Configuration Management
3 1 (1.41%) SCOM
3 1 (1.41%) McAfee ePO
Vendors
1 33 (46.48%) Microsoft
2 15 (21.13%) Citrix
3 14 (19.72%) HP
4 10 (14.08%) Symantec
5 6 (8.45%) VMware
6 4 (5.63%) Cisco
7 3 (4.23%) McAfee
8 2 (2.82%) Google
9 1 (1.41%) LANDesk
9 1 (1.41%) Sophos
9 1 (1.41%) Toshiba
9 1 (1.41%) Adobe
9 1 (1.41%) NetApp
9 1 (1.41%) Lotus
9 1 (1.41%) Apple
Camberley, Surrey
Connectus
Rate: £9 - £14.5 per hour
Posted: 2 days ago