The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 214 201 217
Rank change year-on-year
-13 +16
Contract jobs requiring a 2nd Line Support Engineer 33 42 33
As % of all contract IT jobs located in the South East 0.36% 0.49% 0.33%
As % of the Job Titles category 0.39% 0.52% 0.36%
Number of daily rates quoted 11 13 0
Average daily rate
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£242 £158 -
Average daily rate % change year-on-year
+53.16% -
UK excluding London average daily rate £200 £135 £145
% change year-on-year
+48.14% -6.89%
Number of hourly rates quoted 9 11 6
Average hourly rate £16.00 £14.00 £13.50
Average hourly rate % change year-on-year
+14.28% +3.70%
90% offered a hourly rate of more than £14.00 £11.00 £10.75
10% offered a hourly rate of more than £19.00 £20.00 £24.00
UK excluding London average hourly rate £15.13 £14.00 £14.75
% change year-on-year
+8.03% -5.08%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8537 8019 9138
As % of all contract IT jobs located in the South East 91.98% 92.98% 91.84%
Number of daily rates quoted 4779 4262 4249
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £225 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 438 496 599
Average hourly rate £16.14 £16.50 £17.50
Average hourly rate % change year-on-year
-2.18% -5.71%
90% offered a hourly rate of more than £10.90 £11.25 £11.50
10% offered a hourly rate of more than £40.60 £39.50 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Daily Rate Trend in the South East

2nd Line Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 18 September 2014.

2nd Line Support Engineer Daily Rate Histogram in the South East

2nd Line Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Hourly Rate Trend in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +1 13 £300 +84.33% 5
West Sussex +3 7 £128 -
Surrey +3 6 - - 2
Oxfordshire -9 4 - -
Hampshire -14 3 £240 +50.00%
Kent - - - - 2
Buckinghamshire - - - -
East Sussex - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 18 September 2014, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 48 (77.42%) Windows
2 28 (45.16%) Windows 7
3 25 (40.32%) Active Directory
4 24 (38.71%) MS Office
5 20 (32.26%) Microsoft
6 15 (24.19%) Windows Server 2008
6 15 (24.19%) Windows Server 2003
7 13 (20.97%) Blackberry
7 13 (20.97%) ITIL
8 11 (17.74%) Windows XP
8 11 (17.74%) MS Exchange
8 11 (17.74%) SLA
8 11 (17.74%) Cisco
9 9 (14.52%) HP
9 9 (14.52%) Citrix
10 8 (12.90%) MS Excel
10 8 (12.90%) Linux
10 8 (12.90%) Firewall
10 8 (12.90%) Security Cleared
11 7 (11.29%) Exchange Server 2010
11 7 (11.29%) Exchange Server 2003
12 6 (9.68%) SC Cleared
12 6 (9.68%) Windows 8
12 6 (9.68%) Mac OS X
13 5 (8.06%) Internet
13 5 (8.06%) IBM Notes
13 5 (8.06%) C
13 5 (8.06%) Lotus
13 5 (8.06%) Analytical Skills
14 4 (6.45%) Software Deployment

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 18 September 2014, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (17.74%) MS Exchange
2 7 (11.29%) Exchange Server 2003
2 7 (11.29%) Exchange Server 2010
3 5 (8.06%) IBM Notes
4 3 (4.84%) SharePoint
4 3 (4.84%) SharePoint 2013
5 2 (3.23%) Exchange Server 2007
6 1 (1.61%) Lync
6 1 (1.61%) WorkSite
6 1 (1.61%) Blackberry Enterprise Server
Applications
1 24 (38.71%) MS Office
2 8 (12.90%) MS Excel
Cloud Services
1 2 (3.23%) Office 365
Communications & Networking
1 8 (12.90%) Firewall
2 5 (8.06%) Internet
3 4 (6.45%) LAN
4 3 (4.84%) WAN
4 3 (4.84%) TCP/IP
4 3 (4.84%) VPN
4 3 (4.84%) 3G
4 3 (4.84%) Broadband
5 2 (3.23%) DHCP
5 2 (3.23%) SMS
6 1 (1.61%) VoIP
6 1 (1.61%) DNS
6 1 (1.61%) SAN
General
1 1 (1.61%) Aerospace
1 1 (1.61%) Law
Miscellaneous
1 13 (20.97%) Blackberry
2 5 (8.06%) Analytical Skills
3 2 (3.23%) iPhone
3 2 (3.23%) iPad
4 1 (1.61%) Client/Server
4 1 (1.61%) Thin Client
4 1 (1.61%) CMDB
4 1 (1.61%) Fat Client
4 1 (1.61%) Video Conferencing
Operating Systems
1 48 (77.42%) Windows
2 28 (45.16%) Windows 7
3 15 (24.19%) Windows Server 2003
3 15 (24.19%) Windows Server 2008
4 11 (17.74%) Windows XP
5 8 (12.90%) Linux
6 6 (9.68%) Mac OS X
6 6 (9.68%) Windows 8
7 4 (6.45%) Mac OS
8 3 (4.84%) Android
9 2 (3.23%) Apple iOS
9 2 (3.23%) Windows Vista
10 1 (1.61%) Windows 2000 Server
10 1 (1.61%) Windows Server 2012
Processes & Methodologies
1 13 (20.97%) ITIL
2 4 (6.45%) Problem Management
2 4 (6.45%) Software Deployment
3 3 (4.84%) Software Distribution
3 3 (4.84%) Release Management
3 3 (4.84%) BCP
3 3 (4.84%) Service Management
3 3 (4.84%) Security Management
3 3 (4.84%) Migration
3 3 (4.84%) Asset Management
4 2 (3.23%) Service Delivery
5 1 (1.61%) Knowledge Management
5 1 (1.61%) Business Continuity
5 1 (1.61%) Time Management
5 1 (1.61%) ITIL V3
5 1 (1.61%) Server Monitoring
5 1 (1.61%) Kalman Filter
5 1 (1.61%) Line Management
Programming Languages
1 5 (8.06%) C
Qualifications
1 8 (12.90%) Security Cleared
2 6 (9.68%) SC Cleared
3 4 (6.45%) MCP
4 3 (4.84%) DV Cleared
5 2 (3.23%) Microsoft Certification
5 2 (3.23%) MCSE
5 2 (3.23%) Check Point Certification
6 1 (1.61%) Network+ Certification
6 1 (1.61%) CCSA
6 1 (1.61%) VMware Certified Professional (VCP)
6 1 (1.61%) ACSA
6 1 (1.61%) MCTS
6 1 (1.61%) MCITP
6 1 (1.61%) CCENT
6 1 (1.61%) MCSA
6 1 (1.61%) CCNA
6 1 (1.61%) CCA
6 1 (1.61%) Citrix Certification
6 1 (1.61%) Cisco Certification
6 1 (1.61%) A+ Certification
Quality Assurance & Compliance
1 11 (17.74%) SLA
2 2 (3.23%) QA
System Software
1 25 (40.32%) Active Directory
2 3 (4.84%) XenApp
3 2 (3.23%) VMware Infrastructure
4 1 (1.61%) Hyper-V
4 1 (1.61%) Terminal Services
Systems Management
1 3 (4.84%) SCCM
2 2 (3.23%) OpenView Configuration Management
2 2 (3.23%) Norton AntiVirus
2 2 (3.23%) Backup Exec
3 1 (1.61%) Symantec Enterprise Vault
Vendors
1 20 (32.26%) Microsoft
2 11 (17.74%) Cisco
3 9 (14.52%) HP
3 9 (14.52%) Citrix
4 5 (8.06%) Lotus
5 4 (6.45%) Symantec
5 4 (6.45%) VMware
6 3 (4.84%) McAfee
7 2 (3.23%) WatchGuard
7 2 (3.23%) Apple
7 2 (3.23%) CheckPoint
7 2 (3.23%) Kaspersky
8 1 (1.61%) Veeam
8 1 (1.61%) Kaseya
8 1 (1.61%) IBM
8 1 (1.61%) Adobe
8 1 (1.61%) IronPort
8 1 (1.61%) Google
8 1 (1.61%) LANDesk
8 1 (1.61%) Sophos
Berkshire
LA International
Posted: 17 hours ago