The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 225 200 208
Rank change year-on-year
-25 +8
Contract jobs requiring a 2nd Line Support Engineer 33 28 31
As % of all contract IT jobs located in the South East 0.34% 0.33% 0.38%
As % of the Job Titles category 0.37% 0.36% 0.41%
Number of daily rates quoted 15 5 5
Average daily rate
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£150 £150 £160
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £139 £150 £152
10% offered a daily rate of more than £290 £153 £190
UK excluding London average daily rate £180 £150 £160
% change year-on-year
+20.00% -6.25%
Number of hourly rates quoted 4 5 13
Average hourly rate £14.50 £17.50 £15.00
Average hourly rate % change year-on-year
-17.14% +16.66%
90% offered a hourly rate of more than £13.83 £8.50 £13.75
10% offered a hourly rate of more than £15.70 £23.72 £17.90
UK excluding London average hourly rate £13.50 £14.50 £13.88
% change year-on-year
-6.89% +4.50%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8981 7849 7624
As % of all contract IT jobs located in the South East 91.31% 91.97% 92.37%
Number of daily rates quoted 4988 4174 3698
Average daily rate £375 £360 £363
Average daily rate % change year-on-year
+4.16% -0.68%
90% offered a daily rate of more than £220 £225 £220
10% offered a daily rate of more than £510 £500 £495
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 464 442 656
Average hourly rate £15.00 £15.25 £18.00
Average hourly rate % change year-on-year
-1.63% -15.27%
90% offered a hourly rate of more than £10.50 £11.25 £11.11
10% offered a hourly rate of more than £37.50 £35.00 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Daily Rate Trend in the South East

2nd Line Support Engineer
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 24 December 2014.

2nd Line Support Engineer Daily Rate Histogram in the South East

2nd Line Support Engineer
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Hourly Rate Trend in the South East

2nd Line Support Engineer
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -5 11 £139 -7.33%
Hampshire -13 9 £215 - 2
Surrey +1 7 £150 -
Buckinghamshire -14 5 £275 +77.41%
West Sussex - 1 - -
East Sussex - - - -
Kent - - - - 2
Middlesex - - - -
Oxfordshire - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 54 (80.60%) Windows
2 34 (50.75%) Active Directory
3 32 (47.76%) Windows 7
4 25 (37.31%) Microsoft
5 21 (31.34%) Security Cleared
6 20 (29.85%) MS Office
7 17 (25.37%) SC Cleared
8 15 (22.39%) MS Exchange
8 15 (22.39%) HP
9 14 (20.90%) Windows XP
9 14 (20.90%) Windows Server 2008
10 13 (19.40%) DV Cleared
10 13 (19.40%) ITIL
11 12 (17.91%) SLA
11 12 (17.91%) Blackberry
11 12 (17.91%) Windows Server 2003
12 11 (16.42%) Citrix
12 11 (16.42%) Microsoft Certification
12 11 (16.42%) MCP
12 11 (16.42%) Linux
12 11 (16.42%) MS Excel
13 9 (13.43%) MCSE
13 9 (13.43%) Exchange Server 2010
14 8 (11.94%) Symantec
15 7 (10.45%) VMware
16 6 (8.96%) Configuration Management
16 6 (8.96%) Internet
16 6 (8.96%) Cisco
16 6 (8.96%) MS Visio
16 6 (8.96%) DHCP

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT contractor jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (22.39%) MS Exchange
2 9 (13.43%) Exchange Server 2010
3 6 (8.96%) Exchange Server 2003
4 5 (7.46%) SharePoint 2013
4 5 (7.46%) SharePoint
5 2 (2.99%) Exchange Server 2013
5 2 (2.99%) Exchange Server 2007
5 2 (2.99%) Lync
5 2 (2.99%) Blackberry Enterprise Server
6 1 (1.49%) Live Communications Server
6 1 (1.49%) WorkSite
Applications
1 20 (29.85%) MS Office
2 11 (16.42%) MS Excel
3 6 (8.96%) MS Visio
Cloud Services
1 3 (4.48%) Office 365
2 2 (2.99%) Cloud Computing
Communications & Networking
1 6 (8.96%) DHCP
1 6 (8.96%) Internet
2 5 (7.46%) WAN
2 5 (7.46%) Firewall
2 5 (7.46%) DNS
3 4 (5.97%) Broadband
3 4 (5.97%) LAN
3 4 (5.97%) SMS
3 4 (5.97%) 3G
4 2 (2.99%) VoIP
4 2 (2.99%) SAN
5 1 (1.49%) TCP/IP
5 1 (1.49%) WLAN
General
1 1 (1.49%) Finance
1 1 (1.49%) Law
1 1 (1.49%) Legal
Miscellaneous
1 12 (17.91%) Blackberry
2 6 (8.96%) Analytical Skills
3 2 (2.99%) Clustering
4 1 (1.49%) Fat Client
4 1 (1.49%) Video Conferencing
4 1 (1.49%) iPad
4 1 (1.49%) NHS
4 1 (1.49%) Thin Client
Operating Systems
1 54 (80.60%) Windows
2 32 (47.76%) Windows 7
3 14 (20.90%) Windows XP
3 14 (20.90%) Windows Server 2008
4 12 (17.91%) Windows Server 2003
5 11 (16.42%) Linux
6 4 (5.97%) Windows 8
6 4 (5.97%) Windows Server 2012
7 3 (4.48%) Mac OS X
7 3 (4.48%) Mac OS
8 2 (2.99%) Apple iOS
8 2 (2.99%) Android
9 1 (1.49%) Windows Vista
9 1 (1.49%) Windows 2000
Processes & Methodologies
1 13 (19.40%) ITIL
2 6 (8.96%) Configuration Management
3 5 (7.46%) Security Management
3 5 (7.46%) Problem Management
3 5 (7.46%) Software Deployment
4 4 (5.97%) Release Management
5 3 (4.48%) Migration
5 3 (4.48%) Software Distribution
6 2 (2.99%) PRINCE
6 2 (2.99%) High Availability
6 2 (2.99%) Time Management
7 1 (1.49%) Performance Management
7 1 (1.49%) Incident Management
7 1 (1.49%) Network Monitoring
7 1 (1.49%) Server Monitoring
7 1 (1.49%) Kalman Filter
Programming Languages
1 3 (4.48%) C
2 1 (1.49%) SQL
Qualifications
1 21 (31.34%) Security Cleared
2 17 (25.37%) SC Cleared
3 13 (19.40%) DV Cleared
4 11 (16.42%) MCP
4 11 (16.42%) Microsoft Certification
5 9 (13.43%) MCSE
6 3 (4.48%) MCSA
7 1 (1.49%) CCNA
7 1 (1.49%) CCA
7 1 (1.49%) Citrix Certification
7 1 (1.49%) Cisco Certification
7 1 (1.49%) MCDST
7 1 (1.49%) MCTS
7 1 (1.49%) MCITP
7 1 (1.49%) HNC
7 1 (1.49%) NCDA
Quality Assurance & Compliance
1 12 (17.91%) SLA
System Software
1 34 (50.75%) Active Directory
2 5 (7.46%) Terminal Services
2 5 (7.46%) VMware Infrastructure
3 3 (4.48%) XenApp
4 1 (1.49%) VMware ESX
Systems Management
1 5 (7.46%) OpenView Configuration Management
1 5 (7.46%) SCCM
2 1 (1.49%) SCOM
2 1 (1.49%) McAfee ePO
2 1 (1.49%) Norton AntiVirus
2 1 (1.49%) Backup Exec
Vendors
1 25 (37.31%) Microsoft
2 15 (22.39%) HP
3 11 (16.42%) Citrix
4 8 (11.94%) Symantec
5 7 (10.45%) VMware
6 6 (8.96%) Cisco
7 5 (7.46%) McAfee
8 1 (1.49%) Sophos
8 1 (1.49%) Toshiba
8 1 (1.49%) NetApp
8 1 (1.49%) Adobe
8 1 (1.49%) Google
8 1 (1.49%) LANDesk
8 1 (1.49%) Veeam
8 1 (1.49%) Kaseya