The statistics below represent IT contracts advertised across the South East region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 167 175 174
Rank change year-on-year
+8 -1
Contract jobs requiring an IT Support 79 86 96
As % of all contract IT jobs located in the South East 1.02% 0.91% 0.96%
As % of the Job Titles category 1.09% 0.96% 1.02%
Number of daily rates quoted 35 33 25
Median daily rate £160 £250 £145
Median daily rate % change year-on-year
-36.00% +72.41%
90% offered a daily rate of more than £122 £125 £110
10% offered a daily rate of more than £338 £315 £234
UK excluding London median daily rate £150 £163 £155
% change year-on-year
-7.69% +4.83%
Number of hourly rates quoted 26 32 38
Median hourly rate £14.25 £13.50 £14.00
Median hourly rate % change year-on-year
+5.55% -3.57%
90% offered a hourly rate of more than £10.00 £9.45 £11.25
10% offered a hourly rate of more than £17.50 £15.91 £24.30
UK excluding London median hourly rate £13.00 £13.00 £13.50
% change year-on-year
- -3.70%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7259 8921 9385
As % of all contract IT jobs located in the South East 93.71% 94.87% 94.09%
Number of daily rates quoted 4242 5155 5152
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £213 £263 £212
10% offered a daily rate of more than £538 £525 £518
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.31% +2.66%
Number of hourly rates quoted 417 504 515
Median hourly rate £15.00 £17.77 £15.50
Median hourly rate % change year-on-year
-15.58% +14.64%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £47.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £15.77
% change year-on-year
-2.94% +7.79%

IT Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 5 December 2016.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +31 24 £225 +5.88% 18
Surrey +26 15 £143 +14.00% 7
Oxfordshire -4 12 £148 -50.83% 5
West Sussex +9 9 £425 +63.46% 1
Berkshire 0 9 £170 -28.42% 7
Buckinghamshire +6 5 £139 -36.93% 8
East Sussex +4 3 - -
Kent -1 1 - - 2
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 5 December 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring IT Support in the job title.

1 72 (50.35%) Windows
2 53 (37.06%) Active Directory
3 51 (35.66%) Microsoft
4 48 (33.57%) MS Office
5 39 (27.27%) Windows 7
6 34 (23.78%) ITIL
7 23 (16.08%) MS Excel
8 19 (13.29%) Windows Server
9 16 (11.19%) Windows 10
9 16 (11.19%) MS Exchange
10 13 (9.09%) Service Management
11 12 (8.39%) Office 365
11 12 (8.39%) Windows 8
11 12 (8.39%) Windows XP
12 11 (7.69%) SLA
13 10 (6.99%) Citrix
14 9 (6.29%) Apple
14 9 (6.29%) Analytical Skills
15 8 (5.59%) Advertising
15 8 (5.59%) ITIL Certification
15 8 (5.59%) Cisco
15 8 (5.59%) Asset Management
15 8 (5.59%) Windows Server 2008
16 7 (4.90%) Android
16 7 (4.90%) SC Cleared
16 7 (4.90%) Security Cleared
16 7 (4.90%) Windows Mobile
16 7 (4.90%) Retail
16 7 (4.90%) CMS
16 7 (4.90%) Service Delivery

IT Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (11.19%) MS Exchange
2 7 (4.90%) CMS
3 6 (4.20%) SharePoint
4 4 (2.80%) IBM Notes
4 4 (2.80%) Skype for Business
5 3 (2.10%) Umbraco
5 3 (2.10%) WordPress
6 2 (1.40%) Exchange Server 2010
6 2 (1.40%) Exchange Server 2013
6 2 (1.40%) IBM Domino
7 1 (0.70%) Apache
7 1 (0.70%) IIS
7 1 (0.70%) Oracle SOA Suite
7 1 (0.70%) SharePoint 2010
7 1 (0.70%) SharePoint 2013
Applications
1 48 (33.57%) MS Office
2 23 (16.08%) MS Excel
3 3 (2.10%) Adobe Illustrator
3 3 (2.10%) InDesign
3 3 (2.10%) MS PowerPoint
3 3 (2.10%) Photoshop
4 2 (1.40%) MS Visio
5 1 (0.70%) MS Project
5 1 (0.70%) Spreadsheet
Business Applications
1 4 (2.80%) Sage X3
2 1 (0.70%) Dynamics AX
Cloud Services
1 12 (8.39%) Office 365
2 3 (2.10%) Adobe Creative Cloud
Communications & Networking
1 6 (4.20%) Skype
1 6 (4.20%) TCP/IP
2 5 (3.50%) Firewall
3 4 (2.80%) DHCP
3 4 (2.80%) DNS
3 4 (2.80%) Intranet
3 4 (2.80%) SNMP
3 4 (2.80%) Wireless
4 3 (2.10%) LAN
4 3 (2.10%) WAN
5 2 (1.40%) VPN
6 1 (0.70%) ATM
6 1 (0.70%) Internet
6 1 (0.70%) IP Telephony
6 1 (0.70%) SAN
6 1 (0.70%) VLAN
6 1 (0.70%) Wi-Fi
Database & Business Intelligence
1 5 (3.50%) SQL Server
2 3 (2.10%) SQL Server 2008
3 1 (0.70%) MySQL
3 1 (0.70%) Oracle Database
3 1 (0.70%) SQL Server 2005
General
1 8 (5.59%) Advertising
2 7 (4.90%) Retail
3 6 (4.20%) Finance
4 4 (2.80%) Cantonese Language
4 4 (2.80%) Mandarin Language
4 4 (2.80%) Marketing
5 3 (2.10%) Back Office
5 3 (2.10%) Telecoms
6 2 (1.40%) Military
7 1 (0.70%) Legal
7 1 (0.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.40%) .NET
2 1 (0.70%) Web Services
2 1 (0.70%) XML
Miscellaneous
1 9 (6.29%) Analytical Skills
2 6 (4.20%) iPad
3 5 (3.50%) CMDB
3 5 (3.50%) Data Centre
3 5 (3.50%) Driving Licence
3 5 (3.50%) Handset
3 5 (3.50%) iPhone
3 5 (3.50%) Smartphone
4 4 (2.80%) Blackberry
5 3 (2.10%) Social Media
6 2 (1.40%) Blog
6 2 (1.40%) EPoS
6 2 (1.40%) NHS
6 2 (1.40%) Video Conferencing
7 1 (0.70%) Data Protection Act
7 1 (0.70%) Management Information System
7 1 (0.70%) Mobile App
Operating Systems
1 72 (50.35%) Windows
2 39 (27.27%) Windows 7
3 19 (13.29%) Windows Server
4 16 (11.19%) Windows 10
5 12 (8.39%) Windows 8
5 12 (8.39%) Windows XP
6 8 (5.59%) Windows Server 2008
7 7 (4.90%) Android
7 7 (4.90%) Windows Mobile
7 7 (4.90%) Windows Server 2012
8 6 (4.20%) Apple iOS
9 4 (2.80%) Mac OS X
10 2 (1.40%) Linux
10 2 (1.40%) Windows Server 2003
11 1 (0.70%) Mac OS
11 1 (0.70%) Red Hat Enterprise Linux
11 1 (0.70%) Unix
Processes & Methodologies
1 34 (23.78%) ITIL
2 13 (9.09%) Service Management
3 8 (5.59%) Asset Management
4 7 (4.90%) Service Delivery
5 6 (4.20%) Configuration Management
5 6 (4.20%) CRM
5 6 (4.20%) ERP
6 4 (2.80%) Data Protection
6 4 (2.80%) Disaster Recovery
6 4 (2.80%) Fault Management
7 3 (2.10%) Content Management
7 3 (2.10%) Digital Marketing
7 3 (2.10%) Incident Management
7 3 (2.10%) ITSM
7 3 (2.10%) Kalman Filter
7 3 (2.10%) SEO
8 2 (1.40%) Business Continuity
8 2 (1.40%) Change Management
8 2 (1.40%) Document Management
8 2 (1.40%) Migration
Programming Languages
1 5 (3.50%) SQL
2 1 (0.70%) C
2 1 (0.70%) C#
2 1 (0.70%) C++
2 1 (0.70%) Perl
2 1 (0.70%) PHP
2 1 (0.70%) PL/SQL
2 1 (0.70%) VB
2 1 (0.70%) VBA
Qualifications
1 8 (5.59%) ITIL Certification
2 7 (4.90%) SC Cleared
2 7 (4.90%) Security Cleared
3 4 (2.80%) Degree
4 2 (1.40%) DBS Check
4 2 (1.40%) ITIL Foundation Certificate
5 1 (0.70%) CCA
5 1 (0.70%) CCNA
5 1 (0.70%) Cisco Certification
5 1 (0.70%) Citrix Certification
5 1 (0.70%) MCP
5 1 (0.70%) MCSE
5 1 (0.70%) Microsoft Certification
Quality Assurance & Compliance
1 11 (7.69%) SLA
2 1 (0.70%) Data Quality
2 1 (0.70%) Disclosure Scotland
System Software
1 53 (37.06%) Active Directory
2 6 (4.20%) VMware Infrastructure
3 4 (2.80%) Virtual Machines
4 2 (1.40%) XenApp
5 1 (0.70%) BitLocker
5 1 (0.70%) VMware Server
5 1 (0.70%) XenDesktop
Systems Management
1 6 (4.20%) Microsoft Intune
1 6 (4.20%) SCCM
2 2 (1.40%) WSUS
3 1 (0.70%) SCOM
3 1 (0.70%) SCSM
Vendors
1 51 (35.66%) Microsoft
2 10 (6.99%) Citrix
3 9 (6.29%) Apple
4 8 (5.59%) Cisco
5 7 (4.90%) ServiceNow
6 6 (4.20%) Lotus
6 6 (4.20%) VMware
7 5 (3.50%) Adobe
7 5 (3.50%) SAP
8 4 (2.80%) Sage
9 3 (2.10%) Avaya
9 3 (2.10%) Barracuda Networks
9 3 (2.10%) HEAT Software
10 2 (1.40%) arcserve
10 2 (1.40%) Meraki
11 1 (0.70%) JD Edwards
11 1 (0.70%) Red Hat
11 1 (0.70%) Remedy
11 1 (0.70%) Sophos
11 1 (0.70%) Symantec
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