The table below looks at the statistics for the IT Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
IT Support
Rank 197 195 186
Rank change year-on-year
-2 -9
Contract jobs requiring an IT Support 62 52 58
As % of all contract IT jobs located in the South East 0.62% 0.56% 0.69%
As % of the Job Titles category 0.68% 0.61% 0.75%
Number of daily rates quoted 15 17 11
Average daily rate
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of your Daily Rate
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£170 £115 £150
Average daily rate % change year-on-year
+47.82% -23.33%
90% offered a daily rate of more than £134 £105 £125
10% offered a daily rate of more than £239 £360 £200
UK excluding London average daily rate £135 £135 £134
% change year-on-year
- +0.93%
Number of hourly rates quoted 23 23 32
Average hourly rate £15.50 £14.50 £15.50
Average hourly rate % change year-on-year
+6.89% -6.45%
90% offered a hourly rate of more than £11.77 £11.00 £11.56
10% offered a hourly rate of more than £18.80 £97.00 £20.90
UK excluding London average hourly rate £14.25 £13.50 £14.00
% change year-on-year
+5.55% -3.57%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9067 8545 7746
As % of all contract IT jobs located in the South East 91.33% 91.90% 92.27%
Number of daily rates quoted 5021 4728 3868
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 430 458 611
Average hourly rate £18.00 £17.50 £19.00
Average hourly rate % change year-on-year
+2.85% -7.89%
90% offered a hourly rate of more than £11.75 £11.50 £11.63
10% offered a hourly rate of more than £42.50 £50.00 £40.00
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 4 May 2015.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 4 May 2015.

IT Support Hourly Rate Histogram in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 13 £170 - 5
Oxfordshire -14 13 £175 - 3
Berkshire -2 8 £148 -53.17% 9
East Sussex -11 8 £130 +23.80% 1
West Sussex -21 8 - - 1
Hampshire -9 7 £150 +30.43% 6
Kent -5 2 £240 +65.51%
Buckinghamshire -6 2 - - 3
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 4 May 2015, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 83 (72.17%) Windows
2 53 (46.09%) Active Directory
3 43 (37.39%) Microsoft
4 42 (36.52%) Windows 7
5 41 (35.65%) MS Office
6 34 (29.57%) ITIL
7 31 (26.96%) MS Exchange
7 31 (26.96%) Windows Server 2008
8 26 (22.61%) Windows XP
9 17 (14.78%) MS Excel
9 17 (14.78%) Citrix
10 16 (13.91%) Windows Server 2012
11 15 (13.04%) VMware
11 15 (13.04%) HP
12 14 (12.17%) DHCP
12 14 (12.17%) SharePoint
12 14 (12.17%) Service Management
12 14 (12.17%) Office 365
13 13 (11.30%) SCCM
13 13 (11.30%) DNS
14 12 (10.43%) Windows Server 2003
14 12 (10.43%) Exchange Server 2010
15 11 (9.57%) Change Management
15 11 (9.57%) Finance
15 11 (9.57%) VPN
15 11 (9.57%) IIS
16 10 (8.70%) VoIP
16 10 (8.70%) TCP/IP
16 10 (8.70%) Firewall
17 9 (7.83%) SLA

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 4 May 2015, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (26.96%) MS Exchange
2 14 (12.17%) SharePoint
3 12 (10.43%) Exchange Server 2010
4 11 (9.57%) IIS
5 7 (6.09%) Lync
6 6 (5.22%) SharePoint 2010
7 4 (3.48%) Blackberry Enterprise Server
8 2 (1.74%) Exchange Server 2003
9 1 (0.87%) CMS
9 1 (0.87%) Apache
9 1 (0.87%) Tomcat
9 1 (0.87%) Site Server
9 1 (0.87%) SharePoint 2013
9 1 (0.87%) Exchange Server 2007
9 1 (0.87%) Drupal
9 1 (0.87%) SharePoint Server
Applications
1 41 (35.65%) MS Office
2 17 (14.78%) MS Excel
3 3 (2.61%) MS PowerPoint
4 1 (0.87%) Adobe Creative Suite
4 1 (0.87%) Spreadsheet
Business Applications
1 5 (4.35%) assyst
2 2 (1.74%) CODA-Financials
3 1 (0.87%) Oracle iProcurement
3 1 (0.87%) Oracle General Ledger
3 1 (0.87%) Oracle Payables
3 1 (0.87%) Oracle Receivables
Cloud Services
1 14 (12.17%) Office 365
2 1 (0.87%) Amazon AWS
2 1 (0.87%) Google Analytics
Communications & Networking
1 14 (12.17%) DHCP
2 13 (11.30%) DNS
3 11 (9.57%) VPN
4 10 (8.70%) VoIP
4 10 (8.70%) TCP/IP
4 10 (8.70%) Firewall
5 7 (6.09%) WAN
5 7 (6.09%) LAN
5 7 (6.09%) SAN
6 6 (5.22%) Wireless
7 5 (4.35%) Wi-Fi
7 5 (4.35%) Network Security
7 5 (4.35%) iSCSI
8 4 (3.48%) IP Telephony
9 3 (2.61%) Internet
10 2 (1.74%) VLAN
10 2 (1.74%) Extranet
10 2 (1.74%) SSL
10 2 (1.74%) MPLS
11 1 (0.87%) Intranet
Database & Business Intelligence
1 5 (4.35%) SQL Server
2 1 (0.87%) Hadoop
2 1 (0.87%) SQL Server 2008
Development Applications
1 1 (0.87%) Oracle Forms
General
1 11 (9.57%) Finance
2 4 (3.48%) Telecoms
3 3 (2.61%) Legal
3 3 (2.61%) Retail
4 2 (1.74%) French Language
4 2 (1.74%) Pharmaceutical
4 2 (1.74%) Law
5 1 (0.87%) Manufacturing
5 1 (0.87%) Advertising
5 1 (0.87%) Korean Language
5 1 (0.87%) Local Government
5 1 (0.87%) General Ledger
Libraries, Frameworks & Software Standards
1 2 (1.74%) HTML
1 2 (1.74%) ODBC
2 1 (0.87%) CSS
2 1 (0.87%) JSP
2 1 (0.87%) Web Services
2 1 (0.87%) XML
Miscellaneous
1 7 (6.09%) Management Information System
2 6 (5.22%) Blackberry
3 5 (4.35%) Replication
3 5 (4.35%) Clustering
4 3 (2.61%) Smartphone
5 2 (1.74%) Video Conferencing
5 2 (1.74%) iPhone
5 2 (1.74%) Computer Science
5 2 (1.74%) BYOD
5 2 (1.74%) iPad
5 2 (1.74%) NHS
6 1 (0.87%) VLE
6 1 (0.87%) Mobile Computing
6 1 (0.87%) PDA
Operating Systems
1 83 (72.17%) Windows
2 42 (36.52%) Windows 7
3 31 (26.96%) Windows Server 2008
4 26 (22.61%) Windows XP
5 16 (13.91%) Windows Server 2012
6 12 (10.43%) Windows Server 2003
7 8 (6.96%) Windows 8
8 4 (3.48%) Android
9 3 (2.61%) Mac OS X
10 2 (1.74%) Windows Mobile
10 2 (1.74%) Windows Phone
10 2 (1.74%) Apple iOS
10 2 (1.74%) Windows CE
11 1 (0.87%) Windows 2000 Server
11 1 (0.87%) Windows Vista
Processes & Methodologies
1 34 (29.57%) ITIL
2 14 (12.17%) Service Management
3 11 (9.57%) Change Management
4 6 (5.22%) Time Management
4 6 (5.22%) ITIL V3
4 6 (5.22%) Mobile Device Management
4 6 (5.22%) Disaster Recovery
5 5 (4.35%) Information Security Management
5 5 (4.35%) Security Management
5 5 (4.35%) Information Security
5 5 (4.35%) ISMS
6 4 (3.48%) ITSM
6 4 (3.48%) Service Delivery
7 3 (2.61%) Migration
7 3 (2.61%) Stakeholder Management
7 3 (2.61%) Network Management
7 3 (2.61%) Capacity Planning
7 3 (2.61%) Business Development
8 2 (1.74%) Incident Management
8 2 (1.74%) Software Deployment
Programming Languages
1 8 (6.96%) SQL
2 7 (6.09%) PowerShell
3 5 (4.35%) VBScript
4 1 (0.87%) Python
4 1 (0.87%) Java
4 1 (0.87%) JavaScript
4 1 (0.87%) Perl
4 1 (0.87%) PL/SQL
4 1 (0.87%) Shell Script
Qualifications
1 9 (7.83%) Microsoft Certification
1 9 (7.83%) MCSE
1 9 (7.83%) Security Cleared
2 8 (6.96%) SC Cleared
3 7 (6.09%) MCP
4 6 (5.22%) Degree
5 5 (4.35%) A+ Certification
6 2 (1.74%) DV Cleared
6 2 (1.74%) ITIL Foundation Certificate
6 2 (1.74%) MCSA
7 1 (0.87%) ITIL Certification
Quality Assurance & Compliance
1 9 (7.83%) SLA
2 5 (4.35%) ISO/IEC 27001
3 2 (1.74%) ISO 9001
System Software
1 53 (46.09%) Active Directory
2 8 (6.96%) Hyper-V
3 7 (6.09%) vSphere
4 5 (4.35%) VMware Infrastructure
5 2 (1.74%) XenApp
5 2 (1.74%) Terminal Services
6 1 (0.87%) XenDesktop
6 1 (0.87%) HDFS
Systems Management
1 13 (11.30%) SCCM
2 6 (5.22%) WSUS
3 3 (2.61%) AirWatch
3 3 (2.61%) SCOM
4 1 (0.87%) Nagios
4 1 (0.87%) Zenoss
Vendors
1 43 (37.39%) Microsoft
2 17 (14.78%) Citrix
3 15 (13.04%) VMware
3 15 (13.04%) HP
4 9 (7.83%) Dell
5 8 (6.96%) McAfee
6 5 (4.35%) Remedy
6 5 (4.35%) Cisco
7 4 (3.48%) Google
7 4 (3.48%) LANDesk
8 3 (2.61%) Oracle
9 2 (1.74%) Mitel
9 2 (1.74%) ProCurve
9 2 (1.74%) Aerohive Networks
9 2 (1.74%) Meru Networks
9 2 (1.74%) Apple
9 2 (1.74%) CODA
9 2 (1.74%) Sage
9 2 (1.74%) MicroStrategy
9 2 (1.74%) Avaya