The table below looks at the statistics for the IT Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 178 172 192
Rank change year-on-year
-6 +20
Contract jobs requiring an IT Support 70 60 60
As % of all contract IT jobs located in the South East 0.75% 0.69% 0.61%
As % of the Job Titles category 0.82% 0.74% 0.66%
Number of daily rates quoted 15 16 5
Average daily rate
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£213 £175 £113
Average daily rate % change year-on-year
+21.42% +55.55%
90% offered a daily rate of more than £118 £114 £94
10% offered a daily rate of more than £398 £353 £194
UK excluding London average daily rate £180 £150 £150
% change year-on-year
+20.00% -
Number of hourly rates quoted 33 25 24
Average hourly rate £14.00 £15.00 £12.50
Average hourly rate % change year-on-year
-6.66% +20.00%
90% offered a hourly rate of more than £11.00 £10.80 £9.15
10% offered a hourly rate of more than £17.50 £24.25 £18.30
UK excluding London average hourly rate £13.50 £13.00 £13.00
% change year-on-year
+3.84% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8556 8129 9031
As % of all contract IT jobs located in the South East 92.10% 92.93% 91.67%
Number of daily rates quoted 4780 4294 4211
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 423 497 624
Average hourly rate £16.25 £17.50 £19.00
Average hourly rate % change year-on-year
-7.14% -7.89%
90% offered a hourly rate of more than £11.00 £11.75 £11.34
10% offered a hourly rate of more than £42.50 £38.75 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 29 August 2014.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 29 August 2014.

IT Support Hourly Rate Histogram in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex +8 16 - - 1
West Sussex +13 13 £100 - 2
Berkshire +4 11 £90 -52.63% 5
Hampshire -19 10 £398 - 7
Surrey -8 8 £150 -53.12% 7
Buckinghamshire 0 7 £180 +44.00% 5
Kent -8 3 £234 +103.26% 3
Oxfordshire - - - - 8
Sussex - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 64 (56.64%) Windows
2 50 (44.25%) Microsoft
3 47 (41.59%) MS Office
4 45 (39.82%) Active Directory
5 35 (30.97%) MS Excel
5 35 (30.97%) MS Exchange
6 30 (26.55%) Windows 7
7 20 (17.70%) Windows XP
8 17 (15.04%) ITIL
9 16 (14.16%) LAN
9 16 (14.16%) Citrix
9 16 (14.16%) WAN
9 16 (14.16%) Windows Server 2008
10 13 (11.50%) Windows Server 2003
11 11 (9.73%) TCP/IP
11 11 (9.73%) Firewall
12 9 (7.96%) Cisco
12 9 (7.96%) Microsoft Certification
13 8 (7.08%) DNS
13 8 (7.08%) DHCP
13 8 (7.08%) SLA
14 7 (6.19%) Degree
14 7 (6.19%) Blackberry
14 7 (6.19%) VMware
14 7 (6.19%) Apple
14 7 (6.19%) MCSE
14 7 (6.19%) Windows 2000
15 6 (5.31%) MCP
15 6 (5.31%) Internet
15 6 (5.31%) Service Management

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (30.97%) MS Exchange
2 5 (4.42%) Exchange Server 2010
3 4 (3.54%) SharePoint
4 3 (2.65%) Exchange Server 2007
4 3 (2.65%) Exchange Server 2003
4 3 (2.65%) SharePoint 2010
4 3 (2.65%) LiveLink
4 3 (2.65%) IBM Notes
5 2 (1.77%) Tomcat
5 2 (1.77%) WebLogic
5 2 (1.77%) Blackberry Enterprise Server
5 2 (1.77%) Lync
6 1 (0.88%) Exchange Server 5.5
6 1 (0.88%) Exchange Server 2000
6 1 (0.88%) Office Communications Server
6 1 (0.88%) Exchange Server 2013
6 1 (0.88%) SAS
Applications
1 47 (41.59%) MS Office
2 35 (30.97%) MS Excel
3 2 (1.77%) MS PowerPoint
4 1 (0.88%) Spreadsheet
4 1 (0.88%) Acrobat
4 1 (0.88%) MS Project
4 1 (0.88%) MS Visio
Communications & Networking
1 16 (14.16%) LAN
1 16 (14.16%) WAN
2 11 (9.73%) TCP/IP
2 11 (9.73%) Firewall
3 8 (7.08%) DNS
3 8 (7.08%) DHCP
4 6 (5.31%) Internet
5 4 (3.54%) VPN
5 4 (3.54%) IP Telephony
6 2 (1.77%) VoIP
6 2 (1.77%) Extranet
7 1 (0.88%) iSCSI
7 1 (0.88%) Cisco ASA
7 1 (0.88%) NetScreen
7 1 (0.88%) Wi-Fi
7 1 (0.88%) SSL
Database & Business Intelligence
1 2 (1.77%) MySQL
1 2 (1.77%) SQL Server
2 1 (0.88%) EDRMS
2 1 (0.88%) Data Warehouse
General
1 3 (2.65%) Marketing
1 3 (2.65%) German Language
2 2 (1.77%) Pharmaceutical
2 2 (1.77%) Electronics
2 2 (1.77%) Telecoms
3 1 (0.88%) Dutch Language
3 1 (0.88%) French Language
3 1 (0.88%) Spanish Language
3 1 (0.88%) Finance
3 1 (0.88%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.77%) HTML
1 2 (1.77%) CSS
1 2 (1.77%) JSP
1 2 (1.77%) Application Packaging
Miscellaneous
1 7 (6.19%) Blackberry
2 4 (3.54%) Computer Science
3 3 (2.65%) iPad
3 3 (2.65%) Video Conferencing
3 3 (2.65%) iPhone
3 3 (2.65%) NHS
4 2 (1.77%) Thin Client
4 2 (1.77%) Management Information System
4 2 (1.77%) Fat Client
5 1 (0.88%) Mathematics
Operating Systems
1 64 (56.64%) Windows
2 30 (26.55%) Windows 7
3 20 (17.70%) Windows XP
4 16 (14.16%) Windows Server 2008
5 13 (11.50%) Windows Server 2003
6 7 (6.19%) Windows 2000
7 6 (5.31%) Windows Vista
8 5 (4.42%) Windows 8
9 3 (2.65%) Mac OS X
10 2 (1.77%) UNIX
10 2 (1.77%) Apple iOS
10 2 (1.77%) Windows 2000 Server
10 2 (1.77%) Mac OS
11 1 (0.88%) Android
11 1 (0.88%) Windows Server 2012
11 1 (0.88%) Linux
Processes & Methodologies
1 17 (15.04%) ITIL
2 6 (5.31%) Service Management
3 3 (2.65%) Release Management
3 3 (2.65%) Project Management
3 3 (2.65%) Change Management
4 2 (1.77%) CRM
4 2 (1.77%) Disaster Recovery
4 2 (1.77%) Service Delivery
4 2 (1.77%) Information Security Management
4 2 (1.77%) Security Management
4 2 (1.77%) Configuration Management
4 2 (1.77%) Validation
4 2 (1.77%) Business Continuity
4 2 (1.77%) Information Security
4 2 (1.77%) Network Architecture
4 2 (1.77%) Network Management
4 2 (1.77%) Portfolio Management
4 2 (1.77%) Change Control
4 2 (1.77%) Software Distribution
4 2 (1.77%) Software Deployment
Programming Languages
1 5 (4.42%) SQL
2 2 (1.77%) C
2 2 (1.77%) Java
2 2 (1.77%) PL/SQL
3 1 (0.88%) JavaScript
Qualifications
1 9 (7.96%) Microsoft Certification
2 7 (6.19%) Degree
2 7 (6.19%) MCSE
3 6 (5.31%) MCP
3 6 (5.31%) Security Cleared
4 4 (3.54%) SC Cleared
5 2 (1.77%) MCSA
5 2 (1.77%) A+ Certification
5 2 (1.77%) ITIL Certification
5 2 (1.77%) Citrix Certification
5 2 (1.77%) NVQ Level 3
5 2 (1.77%) MCDST
6 1 (0.88%) MCITP
6 1 (0.88%) VMware Certified Professional (VCP)
6 1 (0.88%) CCNA
6 1 (0.88%) Cisco Certification
6 1 (0.88%) CCA
Quality Assurance & Compliance
1 8 (7.08%) SLA
2 2 (1.77%) ISO 9001
2 2 (1.77%) ISO/IEC 27001
3 1 (0.88%) QA
System Software
1 45 (39.82%) Active Directory
2 3 (2.65%) VMware Infrastructure
3 1 (0.88%) VMware Server
3 1 (0.88%) XenApp
3 1 (0.88%) UAG
3 1 (0.88%) VMware ESXi
3 1 (0.88%) VMware ESX
Systems Management
1 2 (1.77%) SCCM
Vendors
1 50 (44.25%) Microsoft
2 16 (14.16%) Citrix
3 9 (7.96%) Cisco
4 7 (6.19%) VMware
4 7 (6.19%) Apple
5 3 (2.65%) Lotus
6 2 (1.77%) Oracle
6 2 (1.77%) SAP
6 2 (1.77%) Juniper
6 2 (1.77%) Alcatel-Lucent
6 2 (1.77%) HP
6 2 (1.77%) Dell
6 2 (1.77%) Open Text
7 1 (0.88%) WatchGuard
7 1 (0.88%) Veeam
7 1 (0.88%) ServiceNow
7 1 (0.88%) Zoho
7 1 (0.88%) Adobe
7 1 (0.88%) Remedy
7 1 (0.88%) Sage
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