The first table below looks at the demand for the IT Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 192 173 198
Rank change year-on-year
-19 +25
Contract jobs requiring an IT Support 54 57 50
As % of all contract IT jobs located in the South East 0.56% 0.68% 0.47%
As % of the Job Titles category 0.61% 0.74% 0.51%
Number of daily rates quoted 16 11 13
Average daily rate £115 £130 £200
Average daily rate % change year-on-year
-11.53% -35.00%
90% offered a daily rate of more than £105 £120 £118
10% offered a daily rate of more than £363 £175 £315
UK excluding London average daily rate £138 £129 £158
% change year-on-year
+6.79% -18.25%
Number of hourly rates quoted 23 31 26
Average hourly rate £14.50 £15.50 £15.00
Average hourly rate % change year-on-year
-6.45% +3.33%
90% offered a hourly rate of more than £11.00 £11.38 £11.25
10% offered a hourly rate of more than £97.00 £20.00 £27.50
UK excluding London average hourly rate £13.50 £13.75 £14.75
% change year-on-year
-1.81% -6.77%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8914 7726 9792
As % of all contract IT jobs located in the South East 91.86% 92.18% 92.39%
Number of daily rates quoted 4911 3836 4443
Average daily rate £350 £350 £350
90% offered a daily rate of more than £217 £220 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 475 609 705
Average hourly rate £17.00 £18.50 £19.50
Average hourly rate % change year-on-year
-8.10% -5.12%
90% offered a hourly rate of more than £11.50 £11.50 £11.67
10% offered a hourly rate of more than £50.00 £39.60 £41.72
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
IT Support
England

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 17 April 2014.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 17 April 2014.

IT Support Hourly Rate Histogram in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hampshire +9 15 £115 - 8
East Sussex -1 8 £105 -
Surrey -15 7 - - 8
Berkshire -21 7 £315 +129.09% 13
West Sussex -1 6 £105 -40.00% 2
Oxfordshire -9 5 - - 8
Buckinghamshire - 4 - - 2
Kent +6 2 £240 - 5
Sussex - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 74 (65.49%) Windows
2 51 (45.13%) Active Directory
3 41 (36.28%) Microsoft
3 41 (36.28%) MS Office
4 30 (26.55%) MS Exchange
4 30 (26.55%) Windows 7
5 28 (24.78%) MS Excel
6 26 (23.01%) Windows Server 2008
7 22 (19.47%) Windows XP
8 17 (15.04%) Windows Server 2003
8 17 (15.04%) ITIL
9 16 (14.16%) VMware
10 15 (13.27%) Exchange Server 2010
11 13 (11.50%) Microsoft Certification
12 12 (10.62%) SQL
13 11 (9.73%) Cisco
13 11 (9.73%) Degree
14 10 (8.85%) Exchange Server 2003
14 10 (8.85%) SLA
14 10 (8.85%) Firewall
15 9 (7.96%) LAN
15 9 (7.96%) TCP/IP
16 8 (7.08%) WAN
17 7 (6.19%) Windows 8
17 7 (6.19%) DHCP
17 7 (6.19%) Citrix
17 7 (6.19%) Service Management
17 7 (6.19%) Asset Management
18 6 (5.31%) Finance
18 6 (5.31%) Blackberry

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (26.55%) MS Exchange
2 15 (13.27%) Exchange Server 2010
3 10 (8.85%) Exchange Server 2003
4 6 (5.31%) Exchange Server 2007
5 3 (2.65%) SharePoint
6 2 (1.77%) IBM Notes
6 2 (1.77%) Lync
7 1 (0.88%) Exchange Server 2013
7 1 (0.88%) Office Communications Server
7 1 (0.88%) SharePoint 2010
7 1 (0.88%) Lotus Domino
7 1 (0.88%) IIS
7 1 (0.88%) SAS
7 1 (0.88%) GroupWise
7 1 (0.88%) Blackberry Enterprise Server
7 1 (0.88%) CMS
7 1 (0.88%) Exchange Server 5.5
7 1 (0.88%) Exchange Server 2000
Applications
1 41 (36.28%) MS Office
2 28 (24.78%) MS Excel
Cloud Services
1 3 (2.65%) Office 365
Communications & Networking
1 10 (8.85%) Firewall
2 9 (7.96%) LAN
2 9 (7.96%) TCP/IP
3 8 (7.08%) WAN
4 7 (6.19%) DHCP
5 6 (5.31%) VPN
6 4 (3.54%) DNS
6 4 (3.54%) SAN
7 2 (1.77%) IP Telephony
7 2 (1.77%) VLAN
7 2 (1.77%) VoIP
8 1 (0.88%) SSL
8 1 (0.88%) iSCSI
8 1 (0.88%) Cisco ASA
8 1 (0.88%) NAS
8 1 (0.88%) 4G
8 1 (0.88%) Internet
8 1 (0.88%) 3G
8 1 (0.88%) DSL
8 1 (0.88%) NetScreen
Database & Business Intelligence
1 6 (5.31%) SQL Server
2 2 (1.77%) MySQL
General
1 6 (5.31%) Finance
2 4 (3.54%) Telecoms
3 2 (1.77%) Financial Institution
3 2 (1.77%) Legal
3 2 (1.77%) Advertising
4 1 (0.88%) Retail
4 1 (0.88%) French Language
4 1 (0.88%) Italian Language
4 1 (0.88%) Automotive
Miscellaneous
1 6 (5.31%) Blackberry
2 3 (2.65%) NHS
3 2 (1.77%) Thin Client
3 2 (1.77%) Computer Science
3 2 (1.77%) Fat Client
3 2 (1.77%) Video Conferencing
4 1 (0.88%) iPad
4 1 (0.88%) E-Learning
Operating Systems
1 74 (65.49%) Windows
2 30 (26.55%) Windows 7
3 26 (23.01%) Windows Server 2008
4 22 (19.47%) Windows XP
5 17 (15.04%) Windows Server 2003
6 7 (6.19%) Windows 8
7 6 (5.31%) Windows Server 2012
8 5 (4.42%) Linux
9 4 (3.54%) Windows Mobile
10 3 (2.65%) UNIX
10 3 (2.65%) Mac OS X
11 2 (1.77%) Windows 2000
11 2 (1.77%) Windows 2000 Server
11 2 (1.77%) Apple iOS
11 2 (1.77%) Android
12 1 (0.88%) Red Hat Enterprise Linux
12 1 (0.88%) Windows Vista
12 1 (0.88%) NetWare
12 1 (0.88%) Ubuntu
Processes & Methodologies
1 17 (15.04%) ITIL
2 7 (6.19%) Service Management
2 7 (6.19%) Asset Management
3 6 (5.31%) Problem Management
4 5 (4.42%) Release Management
4 5 (4.42%) Incident Management
4 5 (4.42%) Disaster Recovery
5 4 (3.54%) Migration
5 4 (3.54%) Service Delivery
5 4 (3.54%) Change Management
5 4 (3.54%) Configuration Management
6 3 (2.65%) Project Management
6 3 (2.65%) Network Management
6 3 (2.65%) Root Cause Analysis
7 2 (1.77%) Software Deployment
7 2 (1.77%) Portfolio Management
7 2 (1.77%) Network Architecture
7 2 (1.77%) Fault Management
7 2 (1.77%) User Acceptance Testing
7 2 (1.77%) Supplier Management
Programming Languages
1 12 (10.62%) SQL
2 3 (2.65%) VB
3 2 (1.77%) VBScript
3 2 (1.77%) PowerShell
4 1 (0.88%) Shell Script
Qualifications
1 13 (11.50%) Microsoft Certification
2 11 (9.73%) Degree
3 6 (5.31%) MCDST
4 5 (4.42%) MCP
4 5 (4.42%) MCSE
4 5 (4.42%) MCSA
5 3 (2.65%) SC Cleared
5 3 (2.65%) Security Cleared
6 2 (1.77%) CCNA
6 2 (1.77%) Citrix Certification
6 2 (1.77%) Cisco Certification
7 1 (0.88%) A+ Certification
7 1 (0.88%) VMware Certified Professional (VCP)
7 1 (0.88%) CCA
7 1 (0.88%) CCAA
7 1 (0.88%) MCITP
7 1 (0.88%) CCENT
Quality Assurance & Compliance
1 10 (8.85%) SLA
2 2 (1.77%) ISO 9001
3 1 (0.88%) QA
System Software
1 51 (45.13%) Active Directory
2 6 (5.31%) VMware Infrastructure
3 2 (1.77%) vSphere
3 2 (1.77%) VMware ESX
4 1 (0.88%) Novell eDirectory
4 1 (0.88%) Citrix Presentation Server
4 1 (0.88%) VMware Server
4 1 (0.88%) UAG
4 1 (0.88%) VMware ESXi
4 1 (0.88%) ISA Server
Systems Management
1 3 (2.65%) SCCM
1 3 (2.65%) Cisco UCCX
1 3 (2.65%) Cisco CUCM
2 2 (1.77%) Backup Exec
3 1 (0.88%) WSUS
3 1 (0.88%) SCOM
3 1 (0.88%) Norton AntiVirus
Vendors
1 41 (36.28%) Microsoft
2 16 (14.16%) VMware
3 11 (9.73%) Cisco
4 7 (6.19%) Citrix
5 4 (3.54%) Apple
5 4 (3.54%) Symantec
6 3 (2.65%) Lotus
6 3 (2.65%) HP
7 2 (1.77%) Oracle
7 2 (1.77%) Juniper
7 2 (1.77%) Alcatel-Lucent
7 2 (1.77%) Novell
7 2 (1.77%) CheckPoint
7 2 (1.77%) ServiceNow
7 2 (1.77%) SOTI
8 1 (0.88%) Remedy
8 1 (0.88%) Red Hat
8 1 (0.88%) Google
8 1 (0.88%) WatchGuard
8 1 (0.88%) IronPort
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £17 per hour
Posted: 2 days ago
Reading, Berkshire
Deerfoot IT Resources Ltd
Rate: £12 - £14 per hour
Posted: 2 days ago
Oxford, Oxfordshire
Redrock Consulting Ltd
Posted: 3 days ago
Fleet, Hampshire, United Kingdom
Dimension Data
Rate: Competitive
Posted: 22 days ago