The table below looks at the statistics for the IT Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 233 180 177
Rank change year-on-year
-53 -3
Contract jobs requiring an IT Support 37 71 60
As % of all contract IT jobs located in the South East 0.37% 0.78% 0.69%
As % of the Job Titles category 0.40% 0.84% 0.74%
Number of daily rates quoted 15 15 16
Average daily rate
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£175 £213 £175
Average daily rate % change year-on-year
-17.64% +21.42%
90% offered a daily rate of more than £99 £118 £114
10% offered a daily rate of more than £249 £398 £353
UK excluding London average daily rate £164 £180 £150
% change year-on-year
-9.02% +20.00%
Number of hourly rates quoted 15 33 25
Average hourly rate £13.23 £14.00 £15.00
Average hourly rate % change year-on-year
-5.53% -6.66%
90% offered a hourly rate of more than £8.50 £11.00 £10.80
10% offered a hourly rate of more than £16.30 £17.50 £24.25
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9180 8428 8132
As % of all contract IT jobs located in the South East 92.63% 92.15% 93.02%
Number of daily rates quoted 5526 4697 4301
Average daily rate £375 £350 £363
Average daily rate % change year-on-year
+7.14% -3.44%
90% offered a daily rate of more than £238 £210 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 416 410 497
Average hourly rate £17.50 £16.21 £17.50
Average hourly rate % change year-on-year
+7.99% -7.40%
90% offered a hourly rate of more than £11.50 £11.00 £11.75
10% offered a hourly rate of more than £42.50 £42.50 £38.75
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 28 August 2015.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 28 August 2015.

IT Support Hourly Rate Histogram in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire -14 10 £225 - 6
Berkshire -7 8 £220 +144.44% 6
West Sussex -21 6 £203 +102.50% 2
Kent +7 4 £103 -56.14% 5
Surrey -7 4 £170 +13.33% 10
Hampshire -16 2 - - 7
East Sussex -17 2 £135 -
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 59 (66.29%) Windows
2 42 (47.19%) Active Directory
3 38 (42.70%) Windows 7
4 36 (40.45%) Microsoft
5 22 (24.72%) MS Office
6 21 (23.60%) DHCP
6 21 (23.60%) Citrix
7 19 (21.35%) DNS
8 18 (20.22%) Windows XP
9 17 (19.10%) MS Exchange
10 15 (16.85%) Windows Server 2008
11 14 (15.73%) Finance
12 13 (14.61%) VMware
12 13 (14.61%) MS Excel
13 11 (12.36%) Office 365
14 10 (11.24%) SQL
14 10 (11.24%) Windows Server 2003
15 9 (10.11%) Firewall
15 9 (10.11%) Degree
16 8 (8.99%) LANDesk
16 8 (8.99%) Windows 8
16 8 (8.99%) Management Information System
16 8 (8.99%) Microsoft Certification
16 8 (8.99%) HP
16 8 (8.99%) SAN
16 8 (8.99%) TCP/IP
17 7 (7.87%) VoIP
17 7 (7.87%) vSphere
17 7 (7.87%) Exchange Server 2010
17 7 (7.87%) VMware Infrastructure

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (19.10%) MS Exchange
2 7 (7.87%) Exchange Server 2010
3 6 (6.74%) IIS
3 6 (6.74%) Lync
4 5 (5.62%) SharePoint
5 3 (3.37%) Blackberry Enterprise Server
6 2 (2.25%) Exchange Server 2003
6 2 (2.25%) Exchange Server 2007
7 1 (1.12%) CMS
7 1 (1.12%) Apache
7 1 (1.12%) Tomcat
7 1 (1.12%) SharePoint 2013
Applications
1 22 (24.72%) MS Office
2 13 (14.61%) MS Excel
3 2 (2.25%) Spreadsheet
Business Applications
1 2 (2.25%) CODA-Financials
Cloud Services
1 11 (12.36%) Office 365
2 1 (1.12%) Amazon AWS
Communications & Networking
1 21 (23.60%) DHCP
2 19 (21.35%) DNS
3 9 (10.11%) Firewall
4 8 (8.99%) SAN
4 8 (8.99%) TCP/IP
5 7 (7.87%) VoIP
6 6 (6.74%) WAN
6 6 (6.74%) VPN
6 6 (6.74%) Wi-Fi
6 6 (6.74%) Wireless
6 6 (6.74%) LAN
7 5 (5.62%) Internet
7 5 (5.62%) Network Security
7 5 (5.62%) iSCSI
8 3 (3.37%) Intranet
9 2 (2.25%) MPLS
10 1 (1.12%) SSL
10 1 (1.12%) SMTP
10 1 (1.12%) Unified Communications
10 1 (1.12%) NetScaler
Database & Business Intelligence
1 3 (3.37%) SQL Server
2 1 (1.12%) BusinessObjects
2 1 (1.12%) SQL Server 2008
2 1 (1.12%) Hadoop
General
1 14 (15.73%) Finance
2 6 (6.74%) Legal
3 5 (5.62%) Telecoms
4 3 (3.37%) Retail
5 2 (2.25%) Pharmaceutical
5 2 (2.25%) French Language
6 1 (1.12%) Korean Language
6 1 (1.12%) Law
6 1 (1.12%) Dutch Language
6 1 (1.12%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (3.37%) ODBC
2 1 (1.12%) HTML
2 1 (1.12%) CSS
2 1 (1.12%) JSP
2 1 (1.12%) Web Services
2 1 (1.12%) XML
Miscellaneous
1 8 (8.99%) Management Information System
2 7 (7.87%) Data Centre
3 5 (5.62%) Blackberry
3 5 (5.62%) Replication
3 5 (5.62%) Smartphone
4 3 (3.37%) Computer Science
4 3 (3.37%) BYOD
5 2 (2.25%) NHS
5 2 (2.25%) Video Conferencing
6 1 (1.12%) iPhone
6 1 (1.12%) iPad
6 1 (1.12%) Analytical Skills
6 1 (1.12%) PDA
6 1 (1.12%) EMC VNXe
Operating Systems
1 59 (66.29%) Windows
2 38 (42.70%) Windows 7
3 18 (20.22%) Windows XP
4 15 (16.85%) Windows Server 2008
5 10 (11.24%) Windows Server 2003
6 8 (8.99%) Windows 8
7 3 (3.37%) Apple iOS
7 3 (3.37%) Mac OS X
8 2 (2.25%) Windows CE
8 2 (2.25%) Windows Mobile
8 2 (2.25%) UNIX
8 2 (2.25%) Android
8 2 (2.25%) Windows Server 2012
8 2 (2.25%) Windows Phone
9 1 (1.12%) Windows Vista
Processes & Methodologies
1 7 (7.87%) Time Management
2 6 (6.74%) Mobile Device Management
2 6 (6.74%) ITIL
2 6 (6.74%) Disaster Recovery
2 6 (6.74%) ITSM
2 6 (6.74%) Service Management
3 5 (5.62%) Change Management
3 5 (5.62%) Information Security Management
3 5 (5.62%) Security Management
3 5 (5.62%) ISMS
3 5 (5.62%) Information Security
4 4 (4.49%) User Acceptance Testing
4 4 (4.49%) Portfolio Management
5 3 (3.37%) Stakeholder Management
5 3 (3.37%) Service Delivery
6 2 (2.25%) Data Management
6 2 (2.25%) Supplier Management
6 2 (2.25%) Incident Management
6 2 (2.25%) Migration
6 2 (2.25%) Business Intelligence
Programming Languages
1 10 (11.24%) SQL
2 2 (2.25%) PowerShell
3 1 (1.12%) Python
3 1 (1.12%) Shell Script
3 1 (1.12%) Java
3 1 (1.12%) JavaScript
3 1 (1.12%) Perl
3 1 (1.12%) PL/SQL
Qualifications
1 9 (10.11%) Degree
2 8 (8.99%) Microsoft Certification
3 5 (5.62%) MCSE
4 4 (4.49%) SC Cleared
4 4 (4.49%) Security Cleared
5 3 (3.37%) MCSA
5 3 (3.37%) MCP
6 2 (2.25%) MCITP
6 2 (2.25%) A+ Certification
7 1 (1.12%) ITIL Certification
7 1 (1.12%) CCNA
7 1 (1.12%) Cisco Certification
Quality Assurance & Compliance
1 5 (5.62%) ISO/IEC 27001
2 4 (4.49%) SLA
System Software
1 42 (47.19%) Active Directory
2 7 (7.87%) VMware Infrastructure
2 7 (7.87%) vSphere
3 4 (4.49%) XenApp
4 3 (3.37%) Hyper-V
5 1 (1.12%) XenDesktop
5 1 (1.12%) HDFS
Systems Management
1 7 (7.87%) SCCM
1 7 (7.87%) AirWatch
2 5 (5.62%) SCOM
3 1 (1.12%) Zenoss
3 1 (1.12%) Nagios
3 1 (1.12%) Backup Exec
3 1 (1.12%) WSUS
Vendors
1 36 (40.45%) Microsoft
2 21 (23.60%) Citrix
3 13 (14.61%) VMware
4 8 (8.99%) HP
4 8 (8.99%) LANDesk
5 5 (5.62%) Cisco
6 4 (4.49%) Dell
7 3 (3.37%) McAfee
7 3 (3.37%) Meru Networks
8 2 (2.25%) Aerohive Networks
8 2 (2.25%) ProCurve
8 2 (2.25%) Oracle
8 2 (2.25%) Avaya
8 2 (2.25%) MicroStrategy
8 2 (2.25%) Apple
8 2 (2.25%) CODA
8 2 (2.25%) Sage
9 1 (1.12%) Symantec
9 1 (1.12%) NetApp
9 1 (1.12%) Nokia