The table below looks at the statistics for the IT Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 198 178 175
Rank change year-on-year
-20 -3
Contract jobs requiring an IT Support 59 59 55
As % of all contract IT jobs located in the South East 0.60% 0.69% 0.66%
As % of the Job Titles category 0.65% 0.75% 0.71%
Number of daily rates quoted 16 15 10
Average daily rate
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£155 £150 £150
Average daily rate % change year-on-year
+3.33% -
90% offered a daily rate of more than £110 £120 £120
10% offered a daily rate of more than £225 £320 £337
UK excluding London average daily rate £150 £150 £129
% change year-on-year
- +16.27%
Number of hourly rates quoted 26 27 27
Average hourly rate £15.13 £15.25 £15.00
Average hourly rate % change year-on-year
-0.81% +1.66%
90% offered a hourly rate of more than £11.18 £10.97 £11.50
10% offered a hourly rate of more than £25.00 £27.70 £19.40
UK excluding London average hourly rate £14.50 £14.00 £13.50
% change year-on-year
+3.57% +3.70%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9046 7839 7738
As % of all contract IT jobs located in the South East 91.24% 91.96% 92.59%
Number of daily rates quoted 4999 4158 3740
Average daily rate £375 £360 £363
Average daily rate % change year-on-year
+4.16% -0.68%
90% offered a daily rate of more than £220 £223 £220
10% offered a daily rate of more than £501 £500 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 471 449 657
Average hourly rate £15.00 £15.00 £18.00
Average hourly rate % change year-on-year
- -16.66%
90% offered a hourly rate of more than £10.50 £11.25 £11.00
10% offered a hourly rate of more than £40.00 £36.00 £42.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 19 December 2014.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 19 December 2014.

IT Support Hourly Rate Histogram in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +4 13 £203 +35.00% 14
Surrey +4 12 £110 - 6
Hampshire -23 9 £150 +33.33% 12
Oxfordshire -28 8 - - 5
East Sussex +2 5 £110 -67.64% 1
West Sussex 0 5 - - 1
Kent -1 5 £143 -
Buckinghamshire -19 2 £280 +86.66% 6
Middlesex - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 19 December 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 76 (63.33%) Windows
2 49 (40.83%) MS Office
3 47 (39.17%) Microsoft
4 40 (33.33%) Active Directory
4 40 (33.33%) Windows 7
5 34 (28.33%) ITIL
6 29 (24.17%) MS Excel
7 28 (23.33%) MS Exchange
8 26 (21.67%) Windows XP
8 26 (21.67%) Windows Server 2008
9 15 (12.50%) Windows Server 2003
10 13 (10.83%) LAN
11 12 (10.00%) WAN
11 12 (10.00%) DHCP
11 12 (10.00%) SLA
11 12 (10.00%) Service Management
12 11 (9.17%) Citrix
12 11 (9.17%) DNS
12 11 (9.17%) Windows 8
13 10 (8.33%) Microsoft Certification
13 10 (8.33%) SharePoint
14 9 (7.50%) Security Cleared
15 8 (6.67%) SCCM
15 8 (6.67%) MCP
15 8 (6.67%) SQL
15 8 (6.67%) VPN
15 8 (6.67%) VMware
16 7 (5.83%) Change Management
16 7 (5.83%) TCP/IP
16 7 (5.83%) MCSE

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 19 December 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (23.33%) MS Exchange
2 10 (8.33%) SharePoint
3 4 (3.33%) Exchange Server 2010
4 3 (2.50%) IBM Notes
4 3 (2.50%) SharePoint 2010
5 2 (1.67%) Tomcat
5 2 (1.67%) WebLogic
5 2 (1.67%) IIS
6 1 (0.83%) Site Server
6 1 (0.83%) SharePoint Server
6 1 (0.83%) Lync
Applications
1 49 (40.83%) MS Office
2 29 (24.17%) MS Excel
3 5 (4.17%) MS PowerPoint
4 1 (0.83%) Acrobat
4 1 (0.83%) MS Project
4 1 (0.83%) MS Visio
4 1 (0.83%) Adobe Creative Suite
Business Applications
1 2 (1.67%) assyst
2 1 (0.83%) Oracle Payables
2 1 (0.83%) Oracle Receivables
2 1 (0.83%) Oracle iProcurement
2 1 (0.83%) Oracle General Ledger
Cloud Services
1 4 (3.33%) Office 365
2 1 (0.83%) SaaS
Communications & Networking
1 13 (10.83%) LAN
2 12 (10.00%) WAN
2 12 (10.00%) DHCP
3 11 (9.17%) DNS
4 8 (6.67%) VPN
5 7 (5.83%) TCP/IP
6 6 (5.00%) Internet
7 5 (4.17%) Firewall
7 5 (4.17%) IP Telephony
8 4 (3.33%) VoIP
8 4 (3.33%) Wireless
9 2 (1.67%) VLAN
10 1 (0.83%) Wi-Fi
10 1 (0.83%) DSL
10 1 (0.83%) Extranet
10 1 (0.83%) 3G
10 1 (0.83%) Network Security
10 1 (0.83%) Junos
Database & Business Intelligence
1 2 (1.67%) SQL Server
2 1 (0.83%) Data Warehouse
Development Applications
1 1 (0.83%) Oracle Forms
General
1 4 (3.33%) Finance
2 3 (2.50%) Telecoms
2 3 (2.50%) Military
2 3 (2.50%) Pharmaceutical
2 3 (2.50%) Marketing
2 3 (2.50%) German Language
3 2 (1.67%) Legal
3 2 (1.67%) Advertising
3 2 (1.67%) Electronics
4 1 (0.83%) Law
4 1 (0.83%) Retail
4 1 (0.83%) General Ledger
4 1 (0.83%) Dutch Language
4 1 (0.83%) French Language
Libraries, Frameworks & Software Standards
1 2 (1.67%) CSS
1 2 (1.67%) JSP
1 2 (1.67%) HTML
2 1 (0.83%) Application Packaging
Miscellaneous
1 5 (4.17%) Blackberry
1 5 (4.17%) Analytical Skills
2 3 (2.50%) Computer Science
2 3 (2.50%) iPad
2 3 (2.50%) Video Conferencing
2 3 (2.50%) iPhone
3 2 (1.67%) Management Information System
3 2 (1.67%) Clustering
4 1 (0.83%) VLE
4 1 (0.83%) Smartphone
4 1 (0.83%) Mathematics
Operating Systems
1 76 (63.33%) Windows
2 40 (33.33%) Windows 7
3 26 (21.67%) Windows XP
3 26 (21.67%) Windows Server 2008
4 15 (12.50%) Windows Server 2003
5 11 (9.17%) Windows 8
6 6 (5.00%) Windows Server 2012
7 5 (4.17%) Windows 2000
7 5 (4.17%) Windows Vista
8 2 (1.67%) Android
8 2 (1.67%) Mac OS
9 1 (0.83%) Mac OS X
9 1 (0.83%) UNIX
Processes & Methodologies
1 34 (28.33%) ITIL
2 12 (10.00%) Service Management
3 7 (5.83%) Change Management
4 6 (5.00%) Service Delivery
5 5 (4.17%) Configuration Management
5 5 (4.17%) Incident Management
6 3 (2.50%) Project Management
6 3 (2.50%) ITIL V3
6 3 (2.50%) Line Management
6 3 (2.50%) Business Development
6 3 (2.50%) Problem Management
6 3 (2.50%) Time Management
6 3 (2.50%) Network Management
6 3 (2.50%) Capacity Planning
7 2 (1.67%) ITSM
7 2 (1.67%) Migration
8 1 (0.83%) Validation
8 1 (0.83%) Disaster Recovery
8 1 (0.83%) Quality Management
8 1 (0.83%) ERP
Programming Languages
1 8 (6.67%) SQL
2 5 (4.17%) C
3 2 (1.67%) PowerShell
3 2 (1.67%) PL/SQL
3 2 (1.67%) Java
3 2 (1.67%) VBScript
4 1 (0.83%) JavaScript
Qualifications
1 10 (8.33%) Microsoft Certification
2 9 (7.50%) Security Cleared
3 8 (6.67%) MCP
4 7 (5.83%) MCSE
4 7 (5.83%) SC Cleared
5 6 (5.00%) Degree
6 4 (3.33%) DV Cleared
7 2 (1.67%) ITIL Foundation Certificate
7 2 (1.67%) A+ Certification
7 2 (1.67%) ITIL Certification
8 1 (0.83%) Citrix Certification
8 1 (0.83%) MCSA
8 1 (0.83%) MCDST
Quality Assurance & Compliance
1 12 (10.00%) SLA
2 2 (1.67%) ISO 9001
System Software
1 40 (33.33%) Active Directory
2 6 (5.00%) VMware Infrastructure
3 4 (3.33%) Hyper-V
4 1 (0.83%) Microsoft App-V
4 1 (0.83%) Terminal Services
Systems Management
1 8 (6.67%) SCCM
2 3 (2.50%) SCOM
3 2 (1.67%) WSUS
4 1 (0.83%) OpenView Configuration Management
Vendors
1 47 (39.17%) Microsoft
2 11 (9.17%) Citrix
3 8 (6.67%) VMware
4 6 (5.00%) HP
5 5 (4.17%) Apple
6 4 (3.33%) Google
6 4 (3.33%) McAfee
6 4 (3.33%) Dell
7 3 (2.50%) Cisco
7 3 (2.50%) Lotus
7 3 (2.50%) Oracle
8 2 (1.67%) Mitel
8 2 (1.67%) ServiceNow
8 2 (1.67%) Remedy
8 2 (1.67%) Adobe
9 1 (0.83%) Salesforce.com
9 1 (0.83%) SAP
9 1 (0.83%) Capita
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