The table below looks at the statistics for the IT Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 190 176 201
Rank change year-on-year
-14 +25
Contract jobs requiring an IT Support 60 56 54
As % of all contract IT jobs located in the South East 0.62% 0.65% 0.58%
As % of the Job Titles category 0.67% 0.70% 0.62%
Number of daily rates quoted 17 14 8
Average daily rate
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£150 £150 £125
Average daily rate % change year-on-year
- +20.00%
90% offered a daily rate of more than £104 £106 £93
10% offered a daily rate of more than £212 £310 £150
UK excluding London average daily rate £138 £140 £150
% change year-on-year
-1.78% -6.66%
Number of hourly rates quoted 33 26 29
Average hourly rate £13.73 £13.69 £13.50
Average hourly rate % change year-on-year
+0.27% +1.38%
90% offered a hourly rate of more than £10.50 £9.38 £12.10
10% offered a hourly rate of more than £22.00 £18.53 £22.50
UK excluding London average hourly rate £13.80 £13.00 £14.00
% change year-on-year
+6.13% -7.14%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8933 7989 8647
As % of all contract IT jobs located in the South East 91.91% 92.93% 92.81%
Number of daily rates quoted 5027 4266 4065
Average daily rate £363 £363 £350
Average daily rate % change year-on-year
- +3.57%
90% offered a daily rate of more than £205 £215 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 488 497 617
Average hourly rate £15.50 £15.00 £17.50
Average hourly rate % change year-on-year
+3.33% -14.28%
90% offered a hourly rate of more than £10.57 £11.12 £11.50
10% offered a hourly rate of more than £42.50 £38.80 £40.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the South East region.

IT Support Daily Rate Trend in the South East

IT Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 24 October 2014.

IT Support Daily Rate Histogram in the South East

IT Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the South East region.

IT Support Hourly Rate Trend in the South East

IT Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the South East region over the 3 months to 24 October 2014.

IT Support Hourly Rate Histogram in the South East

IT Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +14 16 £146 -2.50% 8
Surrey -9 11 £138 -54.73% 9
Kent +1 8 £200 +86.91% 2
West Sussex +1 7 - - 6
Hampshire -19 7 £135 +20.00% 13
Oxfordshire -11 5 £133 -17.18% 1
East Sussex -7 3 - - 5
Buckinghamshire -9 2 - - 7
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 77 (61.60%) Windows
2 51 (40.80%) MS Office
3 50 (40.00%) Microsoft
4 49 (39.20%) Active Directory
5 42 (33.60%) Windows 7
6 36 (28.80%) MS Exchange
7 31 (24.80%) MS Excel
8 27 (21.60%) Windows XP
9 24 (19.20%) ITIL
9 24 (19.20%) Windows Server 2008
10 19 (15.20%) Citrix
11 16 (12.80%) LAN
12 15 (12.00%) WAN
12 15 (12.00%) Windows Server 2003
13 12 (9.60%) DHCP
13 12 (9.60%) SLA
14 11 (8.80%) DNS
15 10 (8.00%) Microsoft Certification
15 10 (8.00%) TCP/IP
15 10 (8.00%) Windows 8
16 9 (7.20%) VMware
17 8 (6.40%) Firewall
17 8 (6.40%) Blackberry
17 8 (6.40%) Security Cleared
18 7 (5.60%) Windows Vista
18 7 (5.60%) SCCM
18 7 (5.60%) Apple
18 7 (5.60%) MCSE
19 6 (4.80%) Windows 2000
19 6 (4.80%) SharePoint

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT contractor jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (28.80%) MS Exchange
2 6 (4.80%) SharePoint
3 4 (3.20%) SharePoint 2010
4 3 (2.40%) LiveLink
4 3 (2.40%) IBM Notes
5 2 (1.60%) Tomcat
5 2 (1.60%) WebLogic
5 2 (1.60%) IIS
5 2 (1.60%) Blackberry Enterprise Server
6 1 (0.80%) Exchange Server 2003
6 1 (0.80%) Exchange Server 2007
6 1 (0.80%) Exchange Server 2010
Applications
1 51 (40.80%) MS Office
2 31 (24.80%) MS Excel
3 3 (2.40%) MS PowerPoint
4 1 (0.80%) Spreadsheet
4 1 (0.80%) MS Project
4 1 (0.80%) MS Visio
4 1 (0.80%) Acrobat
Cloud Services
1 3 (2.40%) Office 365
2 1 (0.80%) SaaS
Communications & Networking
1 16 (12.80%) LAN
2 15 (12.00%) WAN
3 12 (9.60%) DHCP
4 11 (8.80%) DNS
5 10 (8.00%) TCP/IP
6 8 (6.40%) Firewall
7 6 (4.80%) Internet
8 4 (3.20%) VPN
8 4 (3.20%) IP Telephony
9 2 (1.60%) Wi-Fi
9 2 (1.60%) Wireless
9 2 (1.60%) Extranet
10 1 (0.80%) 3G
10 1 (0.80%) DSL
10 1 (0.80%) VoIP
10 1 (0.80%) Network Security
Database & Business Intelligence
1 1 (0.80%) Data Warehouse
1 1 (0.80%) EDRMS
General
1 4 (3.20%) Marketing
2 3 (2.40%) Advertising
2 3 (2.40%) Military
2 3 (2.40%) Pharmaceutical
2 3 (2.40%) Telecoms
2 3 (2.40%) German Language
3 2 (1.60%) Finance
3 2 (1.60%) Electronics
4 1 (0.80%) Legal
4 1 (0.80%) Retail
4 1 (0.80%) Dutch Language
4 1 (0.80%) French Language
4 1 (0.80%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (1.60%) HTML
1 2 (1.60%) CSS
1 2 (1.60%) JSP
1 2 (1.60%) Application Packaging
Miscellaneous
1 8 (6.40%) Blackberry
2 6 (4.80%) Analytical Skills
3 5 (4.00%) Video Conferencing
4 3 (2.40%) iPhone
4 3 (2.40%) iPad
4 3 (2.40%) Management Information System
5 2 (1.60%) Clustering
5 2 (1.60%) Thin Client
5 2 (1.60%) Computer Science
5 2 (1.60%) Fat Client
6 1 (0.80%) NHS
6 1 (0.80%) Smartphone
6 1 (0.80%) Mathematics
Operating Systems
1 77 (61.60%) Windows
2 42 (33.60%) Windows 7
3 27 (21.60%) Windows XP
4 24 (19.20%) Windows Server 2008
5 15 (12.00%) Windows Server 2003
6 10 (8.00%) Windows 8
7 7 (5.60%) Windows Vista
8 6 (4.80%) Windows 2000
9 4 (3.20%) Mac OS X
10 3 (2.40%) Windows Server 2012
10 3 (2.40%) Mac OS
11 2 (1.60%) Apple iOS
11 2 (1.60%) UNIX
12 1 (0.80%) Linux
12 1 (0.80%) Android
Processes & Methodologies
1 24 (19.20%) ITIL
2 6 (4.80%) Service Management
3 5 (4.00%) Change Management
3 5 (4.00%) Incident Management
4 4 (3.20%) Problem Management
5 3 (2.40%) Service Delivery
5 3 (2.40%) Network Management
5 3 (2.40%) Configuration Management
5 3 (2.40%) Project Management
5 3 (2.40%) Line Management
6 2 (1.60%) Coaching
6 2 (1.60%) Information Security
6 2 (1.60%) Information Security Management
6 2 (1.60%) Security Management
6 2 (1.60%) Validation
6 2 (1.60%) Web Development
6 2 (1.60%) Change Control
6 2 (1.60%) Software Distribution
6 2 (1.60%) ISMS
7 1 (0.80%) Data Protection
Programming Languages
1 6 (4.80%) SQL
2 5 (4.00%) C
3 2 (1.60%) Java
3 2 (1.60%) VBScript
3 2 (1.60%) PowerShell
3 2 (1.60%) PL/SQL
4 1 (0.80%) JavaScript
Qualifications
1 10 (8.00%) Microsoft Certification
2 8 (6.40%) Security Cleared
3 7 (5.60%) MCSE
4 6 (4.80%) MCP
4 6 (4.80%) SC Cleared
5 5 (4.00%) Degree
6 2 (1.60%) DV Cleared
6 2 (1.60%) MCSA
6 2 (1.60%) ITIL Certification
6 2 (1.60%) MCDST
7 1 (0.80%) MCITP
7 1 (0.80%) A+ Certification
7 1 (0.80%) CCNA
7 1 (0.80%) Citrix Certification
7 1 (0.80%) Cisco Certification
7 1 (0.80%) NVQ Level 3
Quality Assurance & Compliance
1 12 (9.60%) SLA
2 2 (1.60%) ISO/IEC 27001
3 1 (0.80%) ISO 9001
System Software
1 49 (39.20%) Active Directory
2 6 (4.80%) VMware Infrastructure
3 2 (1.60%) Hyper-V
4 1 (0.80%) XenApp
4 1 (0.80%) Microsoft App-V
Systems Management
1 7 (5.60%) SCCM
2 2 (1.60%) WSUS
3 1 (0.80%) OpenView Configuration Management
3 1 (0.80%) SCOM
Vendors
1 50 (40.00%) Microsoft
2 19 (15.20%) Citrix
3 9 (7.20%) VMware
4 7 (5.60%) Apple
5 5 (4.00%) HP
6 4 (3.20%) Dell
6 4 (3.20%) Cisco
7 3 (2.40%) Lotus
8 2 (1.60%) Oracle
8 2 (1.60%) SAP
8 2 (1.60%) Open Text
8 2 (1.60%) ServiceNow
9 1 (0.80%) Adobe
9 1 (0.80%) Sage
9 1 (0.80%) Salesforce.com
9 1 (0.80%) Remedy
9 1 (0.80%) McAfee
9 1 (0.80%) Capita
9 1 (0.80%) Google
9 1 (0.80%) Zoho
Portsmouth, Hampshire
Capita Resourcing - IT Resourcing
Rate: £200 - £250 per day
Posted: 2 days ago
Portsmouth, Hampshire
The Car Finance Company
Posted: 7 days ago
Marlow, Buckinghamshire
Icon Plc
Rate: From £28,000 to £32,000 per annum
Posted: 10 days ago
Reading
Hays IT - Uk Posting account
Rate: £25000.00 - £30000.00 per annum
Posted: 14 days ago
Hampshire
Hays IT - Uk Posting account
Rate: £20.00 - £25.00 per hour
Posted: 15 days ago
Reading
Hays IT - Uk Posting account
Rate: £16.00 - £20.00 per hour
Posted: 17 days ago