The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Problem Management
Rank 168 115 187
Rank change year-on-year
-53 +72
Contract jobs citing Problem Management 94 134 53
As % of all contract IT jobs located in the South East 0.94% 1.44% 0.63%
As % of the Processes & Methodologies category 1.26% 2.00% 0.88%
Number of daily rates quoted 57 45 25
Average daily rate
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of your Daily Rate
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£325 £320 £350
Average daily rate % change year-on-year
+1.56% -8.57%
90% offered a daily rate of more than £157 £200 £190
10% offered a daily rate of more than £475 £384 £450
UK excluding London average daily rate £325 £338 £328
% change year-on-year
-3.70% +3.05%
Number of hourly rates quoted 7 6 2
Average hourly rate £30.00 £18.00 £15.50
Average hourly rate % change year-on-year
+66.66% +16.12%
UK excluding London average hourly rate £29.00 £22.50 £17.25
% change year-on-year
+28.88% +30.43%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7474 6710 6001
As % of all contract IT jobs located in the South East 74.93% 71.94% 71.50%
Number of daily rates quoted 4214 3749 3133
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £270 £250 £260
10% offered a daily rate of more than £525 £503 £520
UK excluding London average daily rate £390 £375 £362
% change year-on-year
+4.00% +3.73%
Number of hourly rates quoted 273 258 261
Average hourly rate £30.00 £27.50 £30.00
Average hourly rate % change year-on-year
+9.09% -8.33%
90% offered a hourly rate of more than £13.00 £12.51 £12.46
10% offered a hourly rate of more than £45.00 £55.00 £51.50
UK excluding London average hourly rate £30.20 £31.00 £32.00
% change year-on-year
-2.58% -3.12%

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 27 April 2015.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 27 April 2015.

Problem Management Hourly Rate Histogram in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire -6 22 £360 +2.85% 4
West Sussex -4 16 £450 +20.00%
Berkshire -54 16 £350 +35.92% 11
Hampshire -4 13 £205 +13.88% 3
Surrey 0 10 £325 -13.33% 5
Oxfordshire -9 10 £230 +15.00% 2
Middlesex +6 3 £387 -0.76%
East Sussex -9 2 - -
Kent - 1 £450 - 4
M4 Corridor - 1 - -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 27 April 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 77 (54.23%) ITIL
2 52 (36.62%) Windows
3 46 (32.39%) Microsoft
4 43 (30.28%) Change Management
5 40 (28.17%) Service Management
6 36 (25.35%) Security Cleared
7 33 (23.24%) VMware
8 30 (21.13%) Incident Management
9 29 (20.42%) SC Cleared
10 26 (18.31%) Windows Server 2008
11 23 (16.20%) Service Delivery
11 23 (16.20%) SLA
12 21 (14.79%) Active Directory
12 21 (14.79%) SQL
12 21 (14.79%) Finance
12 21 (14.79%) SCCM
13 19 (13.38%) VMware Infrastructure
13 19 (13.38%) Windows 7
13 19 (13.38%) Telecoms
14 18 (12.68%) Analytical Skills
15 17 (11.97%) SQL Server
15 17 (11.97%) Windows Server 2003
15 17 (11.97%) Project Management
16 16 (11.27%) Configuration Management
16 16 (11.27%) DNS
16 16 (11.27%) Oracle
16 16 (11.27%) Windows Server 2012
16 16 (11.27%) Degree
17 15 (10.56%) UNIX
17 15 (10.56%) DHCP

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 27 April 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (7.04%) IIS
1 10 (7.04%) MS Exchange
2 9 (6.34%) SharePoint
3 7 (4.93%) Exchange Server 2007
4 6 (4.23%) Oracle Application Server
4 6 (4.23%) SharePoint 2013
4 6 (4.23%) SAS
5 5 (3.52%) Exchange Server 2003
6 4 (2.82%) WebLogic
7 3 (2.11%) Apache
7 3 (2.11%) Tomcat
7 3 (2.11%) Documentum
8 2 (1.41%) Blackberry Enterprise Server
8 2 (1.41%) Lync
8 2 (1.41%) Exchange Server 2010
Applications
1 14 (9.86%) MS Office
2 10 (7.04%) MS Excel
3 7 (4.93%) MS PowerPoint
4 5 (3.52%) MS Project
5 2 (1.41%) MS Visio
6 1 (0.70%) PowerPivot
Business Applications
1 6 (4.23%) Oracle Applications
1 6 (4.23%) Dynamics CRM
2 2 (1.41%) Remedy ITSM
3 1 (0.70%) SAP SD
3 1 (0.70%) SAP WM
Cloud Services
1 10 (7.04%) Amazon AWS
2 6 (4.23%) Microsoft Azure
3 2 (1.41%) Cloud Computing
3 2 (1.41%) PaaS
4 1 (0.70%) Office 365
4 1 (0.70%) IaaS
4 1 (0.70%) SaaS
Communications & Networking
1 16 (11.27%) DNS
2 15 (10.56%) DHCP
3 13 (9.15%) SAN
4 11 (7.75%) Firewall
5 10 (7.04%) LAN
6 8 (5.63%) Internet
7 7 (4.93%) Intranet
8 5 (3.52%) Wireshark
9 4 (2.82%) BIG-IP
9 4 (2.82%) 3G
9 4 (2.82%) TCP/IP
9 4 (2.82%) VPN
9 4 (2.82%) UMTS
9 4 (2.82%) WAN
9 4 (2.82%) GSM
9 4 (2.82%) LTE
9 4 (2.82%) NAS
10 3 (2.11%) Cisco ASA
10 3 (2.11%) NetScaler
10 3 (2.11%) SMTP
Database & Business Intelligence
1 17 (11.97%) SQL Server
2 8 (5.63%) SQL Server 2005
2 8 (5.63%) SQL Server 2008
3 6 (4.23%) SQL Server 2000
4 5 (3.52%) Oracle Database
5 4 (2.82%) Hadoop
6 3 (2.11%) Oracle Database 11g
7 2 (1.41%) Relational Database
7 2 (1.41%) Oracle Database 10g
7 2 (1.41%) Data Warehouse
7 2 (1.41%) Data Mining
8 1 (0.70%) RDBMS
8 1 (0.70%) OLAP
8 1 (0.70%) Oracle9i Database
8 1 (0.70%) SAP BW
8 1 (0.70%) EDRMS
8 1 (0.70%) Microsoft Power View
8 1 (0.70%) Amazon RDS
8 1 (0.70%) SQL Server Integration Services
8 1 (0.70%) Oracle OLAP
Development Applications
1 5 (3.52%) Octopus Deploy
2 1 (0.70%) CA Gen
General
1 21 (14.79%) Finance
2 19 (13.38%) Telecoms
3 4 (2.82%) Retail
4 3 (2.11%) Billing
5 2 (1.41%) Manufacturing
5 2 (1.41%) Publishing
5 2 (1.41%) Back Office
6 1 (0.70%) Pharmaceutical
6 1 (0.70%) Legal
Job Titles
1 28 (19.72%) Analyst
2 16 (11.27%) Support Engineer
3 14 (9.86%) Support Analyst
4 12 (8.45%) Incident Manager
5 11 (7.75%) Desktop Support
5 11 (7.75%) Service Manager
6 10 (7.04%) 3rd Line Support
7 9 (6.34%) Infrastructure Engineer
8 8 (5.63%) Project Manager
8 8 (5.63%) Systems Analyst
9 7 (4.93%) Field Engineer
9 7 (4.93%) Desktop Support Engineer
9 7 (4.93%) Desktop Engineer
9 7 (4.93%) Delivery Manager
10 6 (4.23%) Problem Manager
10 6 (4.23%) Technical Analyst
10 6 (4.23%) Services Delivery Manager
10 6 (4.23%) Administrator
10 6 (4.23%) Infrastructure Analyst
10 6 (4.23%) 3rd Line Support Analyst
Libraries, Frameworks & Software Standards
1 9 (6.34%) Web Services
2 5 (3.52%) Application Packaging
3 3 (2.11%) Oracle Fusion
3 3 (2.11%) J2EE
4 2 (1.41%) WAP
5 1 (0.70%) Middleware
5 1 (0.70%) EDI
5 1 (0.70%) CSS
5 1 (0.70%) HTML
5 1 (0.70%) .NET
5 1 (0.70%) jQuery
Miscellaneous
1 18 (12.68%) Analytical Skills
2 10 (7.04%) Management Information System
3 6 (4.23%) Blackberry
4 5 (3.52%) Clustering
4 5 (3.52%) Enterprise Software
5 4 (2.82%) CMDB
6 3 (2.11%) Computer Science
6 3 (2.11%) Mobile App
7 2 (1.41%) IBM Mainframe
7 2 (1.41%) Smart Meter
7 2 (1.41%) Enterprise Storage
7 2 (1.41%) Mainframe
7 2 (1.41%) Client/Server
7 2 (1.41%) PMI
8 1 (0.70%) PKI
8 1 (0.70%) Smartphone
8 1 (0.70%) CCTV
8 1 (0.70%) Physics
8 1 (0.70%) Video Conferencing
8 1 (0.70%) User Experience
Operating Systems
1 52 (36.62%) Windows
2 26 (18.31%) Windows Server 2008
3 19 (13.38%) Windows 7
4 17 (11.97%) Windows Server 2003
5 16 (11.27%) Windows Server 2012
6 15 (10.56%) UNIX
7 9 (6.34%) Windows XP
8 7 (4.93%) Windows 2000
9 6 (4.23%) Linux
10 5 (3.52%) HPUX
10 5 (3.52%) Windows 8
11 4 (2.82%) Solaris
12 3 (2.11%) Red Hat Enterprise Linux
13 2 (1.41%) CentOS
13 2 (1.41%) Ubuntu
13 2 (1.41%) AIX
14 1 (0.70%) Windows Mobile
14 1 (0.70%) Android
14 1 (0.70%) Windows 2000 Server
14 1 (0.70%) Apple iOS
Processes & Methodologies
1 77 (54.23%) ITIL
2 43 (30.28%) Change Management
3 40 (28.17%) Service Management
4 30 (21.13%) Incident Management
5 23 (16.20%) Service Delivery
6 17 (11.97%) Project Management
7 16 (11.27%) Configuration Management
8 14 (9.86%) Capacity Management
9 13 (9.15%) Stakeholder Management
10 12 (8.45%) Root Cause Analysis
10 12 (8.45%) Continuous Improvement
11 11 (7.75%) Release Management
12 10 (7.04%) ITSM
13 9 (6.34%) Performance Tuning
14 8 (5.63%) Migration
14 8 (5.63%) ITIL V3
14 8 (5.63%) CRM
15 7 (4.93%) PRINCE2
15 7 (4.93%) Risk Management
15 7 (4.93%) Change Control
Programming Languages
1 21 (14.79%) SQL
2 8 (5.63%) PowerShell
3 5 (3.52%) Perl
3 5 (3.52%) VBScript
3 5 (3.52%) VB
4 4 (2.82%) Java
4 4 (2.82%) Shell Script
5 3 (2.11%) Python
6 2 (1.41%) C
6 2 (1.41%) C++
6 2 (1.41%) PL/SQL
7 1 (0.70%) C-shell
7 1 (0.70%) JavaScript
Qualifications
1 36 (25.35%) Security Cleared
2 29 (20.42%) SC Cleared
3 16 (11.27%) Degree
4 14 (9.86%) Microsoft Certification
5 11 (7.75%) Cisco Certification
6 9 (6.34%) DV Cleared
6 9 (6.34%) MCITP
7 8 (5.63%) CCNA
8 7 (4.93%) MCSE
9 6 (4.23%) ITIL Certification
10 4 (2.82%) MCSA
10 4 (2.82%) A+ Certification
10 4 (2.82%) MCTS
10 4 (2.82%) IBM Certification
10 4 (2.82%) PRINCE2 Practitioner
10 4 (2.82%) APMP
11 2 (1.41%) CCSA
11 2 (1.41%) CCSE
11 2 (1.41%) ISTQB
11 2 (1.41%) HNC
Quality Assurance & Compliance
1 23 (16.20%) SLA
2 4 (2.82%) QA
3 1 (0.70%) ISO 9001
3 1 (0.70%) COBIT
System Software
1 21 (14.79%) Active Directory
2 19 (13.38%) VMware Infrastructure
3 8 (5.63%) XenDesktop
4 7 (4.93%) Hyper-V
5 5 (3.52%) VMware ESX
6 3 (2.11%) XenApp
6 3 (2.11%) HDFS
7 2 (1.41%) NFS
7 2 (1.41%) vSphere
8 1 (0.70%) UAG
8 1 (0.70%) Veritas File System
8 1 (0.70%) Veritas Cluster Server
8 1 (0.70%) NLBS
8 1 (0.70%) Microsoft Virtual Server
Systems Management
1 21 (14.79%) SCCM
2 8 (5.63%) Nagios
2 8 (5.63%) WSUS
3 6 (4.23%) NetBackup
3 6 (4.23%) SCOM
4 5 (3.52%) Icinga
5 4 (2.82%) SCSM
6 3 (2.11%) Zenoss
6 3 (2.11%) HP Quality Center
7 2 (1.41%) HP Data Protector
7 2 (1.41%) OVSD
7 2 (1.41%) OpenView
7 2 (1.41%) Netcool
8 1 (0.70%) Norton AntiVirus
8 1 (0.70%) Cisco IPCC
8 1 (0.70%) Oracle RMAN
8 1 (0.70%) Cisco CUCM
8 1 (0.70%) AirWatch
Vendors
1 46 (32.39%) Microsoft
2 33 (23.24%) VMware
3 16 (11.27%) Oracle
4 13 (9.15%) Cisco
4 13 (9.15%) HP
5 12 (8.45%) Citrix
6 11 (7.75%) NetApp
7 6 (4.23%) IBM
8 5 (3.52%) Remedy
8 5 (3.52%) CheckPoint
9 4 (2.82%) SAP
9 4 (2.82%) F5
10 3 (2.11%) Splunk
10 3 (2.11%) BMC
10 3 (2.11%) Informatica
10 3 (2.11%) AppSense
10 3 (2.11%) Red Hat
10 3 (2.11%) 3PAR
10 3 (2.11%) Fujitsu
11 2 (1.41%) Crossbeam
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