The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Problem Management
Rank 187 150 182
Rank change year-on-year
-37 +32
Contract jobs citing Problem Management 82 112 56
As % of all contract IT jobs located in the South East 0.83% 1.20% 0.63%
As % of the Processes & Methodologies category 1.08% 1.62% 0.86%
Number of daily rates quoted 28 52 19
Average daily rate
Keep up to 90%
of your Daily Rate
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£409 £350 £265
Average daily rate % change year-on-year
+16.85% +32.07%
90% offered a daily rate of more than £317 £228 £210
10% offered a daily rate of more than £450 £513 £428
UK excluding London average daily rate £325 £350 £275
% change year-on-year
-7.14% +27.27%
Number of hourly rates quoted 10 6 0
Average hourly rate £37.09 £14.75 -
Average hourly rate % change year-on-year
+151.45% -
UK excluding London average hourly rate £26.00 £18.25 £17.08
% change year-on-year
+42.46% +6.88%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7588 6930 6502
As % of all contract IT jobs located in the South East 76.69% 74.39% 73.15%
Number of daily rates quoted 4671 3921 3588
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £275 £240 £250
10% offered a daily rate of more than £515 £500 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 255 270 259
Average hourly rate £35.00 £22.00 £30.00
Average hourly rate % change year-on-year
+59.09% -26.66%
90% offered a hourly rate of more than £13.60 £12.03 £12.88
10% offered a hourly rate of more than £50.00 £50.50 £45.00
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 3 September 2015.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 3 September 2015.

Problem Management Hourly Rate Histogram in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +12 40 £400 +33.33% 10
Surrey -9 13 £409 +16.85% 3
Buckinghamshire -33 11 £338 +8.00% 4
Oxfordshire -15 5 £450 +20.00% 3
Hampshire -23 5 £450 +24.13% 13
West Sussex -15 4 - -
Middlesex +9 3 £325 +85.71%
East Sussex +7 1 - - 1
Kent -3 1 - - 2
Sussex - 1 £423 -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 3 September 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 94 (52.81%) ITIL
2 57 (32.02%) Incident Management
3 55 (30.90%) Service Management
4 54 (30.34%) Windows
5 49 (27.53%) Change Management
6 33 (18.54%) Microsoft
7 32 (17.98%) Oracle
8 31 (17.42%) Service Delivery
9 30 (16.85%) Configuration Management
9 30 (16.85%) SQL
9 30 (16.85%) UNIX
9 30 (16.85%) Root Cause Analysis
10 28 (15.73%) SQL Server
11 27 (15.17%) Finance
11 27 (15.17%) VMware
12 23 (12.92%) Capacity Management
13 22 (12.36%) Telecoms
13 22 (12.36%) Linux
13 22 (12.36%) SLA
14 21 (11.80%) DNS
14 21 (11.80%) Active Directory
14 21 (11.80%) ITSM
14 21 (11.80%) Analytical Skills
15 19 (10.67%) Project Management
15 19 (10.67%) Java
16 18 (10.11%) MS Excel
16 18 (10.11%) MS Exchange
16 18 (10.11%) TCP/IP
17 17 (9.55%) Perl
17 17 (9.55%) Security Cleared

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 3 September 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (10.11%) MS Exchange
2 15 (8.43%) WebLogic
3 10 (5.62%) SharePoint
4 9 (5.06%) Apache
5 8 (4.49%) IIS
6 7 (3.93%) Oracle Application Server
6 7 (3.93%) Lync
7 5 (2.81%) Exchange Server 2010
8 4 (2.25%) Exchange Server 2013
8 4 (2.25%) WebSphere
8 4 (2.25%) Exchange Server 2007
8 4 (2.25%) SAS
8 4 (2.25%) Tomcat
9 3 (1.69%) WebSphere Application Server
9 3 (1.69%) Documentum
9 3 (1.69%) SharePoint 2013
9 3 (1.69%) IBM HTTP Server
10 2 (1.12%) BizTalk Server
11 1 (0.56%) NetWeaver
11 1 (0.56%) Oracle Service Bus
Applications
1 18 (10.11%) MS Excel
2 16 (8.99%) MS Office
3 6 (3.37%) MS Project
3 6 (3.37%) MS Visio
4 3 (1.69%) MS PowerPoint
Business Applications
1 3 (1.69%) Remedy ITSM
2 2 (1.12%) assyst
2 2 (1.12%) Dynamics CRM
3 1 (0.56%) Misys Midas
3 1 (0.56%) SAP PSCD
3 1 (0.56%) Oracle BPM
3 1 (0.56%) Oracle Applications
Cloud Services
1 11 (6.18%) SaaS
2 7 (3.93%) Microsoft Azure
3 6 (3.37%) Amazon AWS
4 3 (1.69%) Office 365
5 1 (0.56%) IaaS
5 1 (0.56%) SuccessFactors
5 1 (0.56%) Cloud Computing
Communications & Networking
1 21 (11.80%) DNS
2 18 (10.11%) TCP/IP
3 14 (7.87%) DHCP
4 13 (7.30%) LAN
5 11 (6.18%) WAN
5 11 (6.18%) SAN
6 9 (5.06%) SMTP
7 7 (3.93%) Firewall
8 6 (3.37%) NAS
9 5 (2.81%) Internet
9 5 (2.81%) SSL
9 5 (2.81%) VPN
9 5 (2.81%) HTTP
10 4 (2.25%) SNMP
10 4 (2.25%) VoIP
10 4 (2.25%) Diameter Protocol
11 3 (1.69%) NetScaler
11 3 (1.69%) Wi-Fi
11 3 (1.69%) Wireshark
11 3 (1.69%) IPsec
Database & Business Intelligence
1 28 (15.73%) SQL Server
2 12 (6.74%) Oracle Database
3 10 (5.62%) Oracle Database 11g
4 9 (5.06%) BusinessObjects
5 7 (3.93%) Hadoop
6 6 (3.37%) Oracle Database 10g
6 6 (3.37%) Oracle OLAP
6 6 (3.37%) Data Warehouse
6 6 (3.37%) OLAP
7 4 (2.25%) Oracle Reports
7 4 (2.25%) DB2
8 3 (1.69%) Oracle9i Database
8 3 (1.69%) PowerCenter
8 3 (1.69%) SQL Server 2005
8 3 (1.69%) Big Data
8 3 (1.69%) SQL Server 2008
9 2 (1.12%) Data Mining
10 1 (0.56%) EDRMS
10 1 (0.56%) Amazon RDS
10 1 (0.56%) Oracle BI EE
Development Applications
1 6 (3.37%) CA Gen
2 3 (1.69%) Introscope
3 2 (1.12%) Octopus Deploy
3 2 (1.12%) MSI
4 1 (0.56%) RequisitePro
General
1 27 (15.17%) Finance
2 22 (12.36%) Telecoms
3 8 (4.49%) Publishing
4 7 (3.93%) Back Office
5 5 (2.81%) Manufacturing
6 4 (2.25%) Financial Institution
6 4 (2.25%) Front Office
6 4 (2.25%) Retail
7 3 (1.69%) Billing
7 3 (1.69%) Pharmaceutical
8 2 (1.12%) Spanish Language
8 2 (1.12%) Banking
9 1 (0.56%) Legal
Job Titles
1 28 (15.73%) Analyst
2 26 (14.61%) Incident Manager
3 21 (11.80%) Service Manager
4 15 (8.43%) Problem Manager
5 14 (7.87%) Administrator
6 12 (6.74%) Support Engineer
6 12 (6.74%) 3rd Line Support
7 9 (5.06%) Support Analyst
7 9 (5.06%) Developer
8 8 (4.49%) Delivery Manager
9 7 (3.93%) Technical Manager
10 6 (3.37%) Infrastructure Engineer
10 6 (3.37%) Services Delivery Manager
11 5 (2.81%) Project Manager
11 5 (2.81%) ITIL Manager
11 5 (2.81%) 3rd Line Support Analyst
12 4 (2.25%) 3rd Line Support Engineer
12 4 (2.25%) Back Office Engineer
12 4 (2.25%) Applications Manager
12 4 (2.25%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 10 (5.62%) Oracle Fusion
2 9 (5.06%) J2EE
2 9 (5.06%) Middleware
3 7 (3.93%) .NET
4 4 (2.25%) Web Dynpro
4 4 (2.25%) .NET Framework
4 4 (2.25%) Web Services
5 3 (1.69%) HTML
6 2 (1.12%) HTML5
7 1 (0.56%) WebCenter
7 1 (0.56%) EJB
7 1 (0.56%) CSS
7 1 (0.56%) jQuery
7 1 (0.56%) EJB 3.0
7 1 (0.56%) Spring
Miscellaneous
1 21 (11.80%) Analytical Skills
2 15 (8.43%) Data Centre
3 14 (7.87%) Management Information System
4 8 (4.49%) Statistics
5 7 (3.93%) Clustering
5 7 (3.93%) Client/Server
6 5 (2.81%) Mainframe
7 4 (2.25%) CMDB
8 3 (1.69%) Thin Client
8 3 (1.69%) Fat Client
8 3 (1.69%) Enterprise Storage
9 2 (1.12%) Smart Meter
9 2 (1.12%) IBM Mainframe
9 2 (1.12%) FMCG
9 2 (1.12%) Replication
9 2 (1.12%) BYOD
9 2 (1.12%) Mobile App
9 2 (1.12%) Enterprise Software
9 2 (1.12%) User Experience
9 2 (1.12%) PMI
Operating Systems
1 54 (30.34%) Windows
2 30 (16.85%) UNIX
3 22 (12.36%) Linux
4 16 (8.99%) Windows Server 2008
5 12 (6.74%) Windows Server 2012
6 10 (5.62%) Solaris
7 8 (4.49%) AIX
8 7 (3.93%) Windows Server 2003
9 6 (3.37%) Windows 7
10 5 (2.81%) Red Hat Enterprise Linux
11 4 (2.25%) Windows XP
12 3 (1.69%) zOS
13 2 (1.12%) Windows Mobile
13 2 (1.12%) Android
13 2 (1.12%) Apple iOS
14 1 (0.56%) Windows 8
Processes & Methodologies
1 94 (52.81%) ITIL
2 57 (32.02%) Incident Management
3 55 (30.90%) Service Management
4 49 (27.53%) Change Management
5 31 (17.42%) Service Delivery
6 30 (16.85%) Configuration Management
6 30 (16.85%) Root Cause Analysis
7 23 (12.92%) Capacity Management
8 21 (11.80%) ITSM
9 19 (10.67%) Project Management
10 12 (6.74%) Data Modelling
10 12 (6.74%) Continuous Improvement
11 11 (6.18%) Business Intelligence
11 11 (6.18%) Release Management
12 10 (5.62%) Stakeholder Management
13 9 (5.06%) OO
13 9 (5.06%) RUP
13 9 (5.06%) Test Strategy
13 9 (5.06%) Waterfall
14 8 (4.49%) ITIL V3
Programming Languages
1 30 (16.85%) SQL
2 19 (10.67%) Java
3 17 (9.55%) Perl
4 16 (8.99%) Shell Script
5 13 (7.30%) PL/SQL
6 7 (3.93%) PowerShell
7 6 (3.37%) C-shell
7 6 (3.37%) Python
8 5 (2.81%) ABAP
9 4 (2.25%) C
10 3 (1.69%) C++
10 3 (1.69%) COBOL
10 3 (1.69%) JavaScript
10 3 (1.69%) VB
10 3 (1.69%) VB6
11 1 (0.56%) Jython
11 1 (0.56%) RPG/400
11 1 (0.56%) RPG IV
11 1 (0.56%) RPG
11 1 (0.56%) C#
Qualifications
1 17 (9.55%) Security Cleared
2 13 (7.30%) Degree
3 10 (5.62%) SC Cleared
4 9 (5.06%) DV Cleared
5 8 (4.49%) ITIL Certification
6 7 (3.93%) Cisco Certification
6 7 (3.93%) Microsoft Certification
7 4 (2.25%) MCSA
8 3 (1.69%) CCNP
8 3 (1.69%) CCNA
8 3 (1.69%) PMI Certification
8 3 (1.69%) MCSE
9 2 (1.12%) MCITP
9 2 (1.12%) ISTQB
9 2 (1.12%) Network+ Certification
10 1 (0.56%) VMware Certified Professional (VCP)
10 1 (0.56%) MCTS
10 1 (0.56%) IBM AIX Certification
10 1 (0.56%) PRINCE2 Certification
10 1 (0.56%) PMP
Quality Assurance & Compliance
1 22 (12.36%) SLA
2 3 (1.69%) TickIT
3 2 (1.12%) QA
System Software
1 21 (11.80%) Active Directory
2 15 (8.43%) VMware Infrastructure
3 8 (4.49%) XenApp
4 7 (3.93%) vSphere
5 5 (2.81%) Forefront TMG
6 4 (2.25%) XenDesktop
7 3 (1.69%) Veritas File System
7 3 (1.69%) Veritas Cluster Server
7 3 (1.69%) VMware ESX
7 3 (1.69%) Microsoft Virtual Server
7 3 (1.69%) VMware ESXi
7 3 (1.69%) HDFS
8 2 (1.12%) Hyper-V
9 1 (0.56%) OpenSSH
9 1 (0.56%) GPFS
9 1 (0.56%) NFS
9 1 (0.56%) Apache ZooKeeper
Systems Management
1 7 (3.93%) SCOM
2 6 (3.37%) Nagios
2 6 (3.37%) Oracle RMAN
3 5 (2.81%) SCCM
4 3 (1.69%) NetBackup
4 3 (1.69%) Norton AntiVirus
4 3 (1.69%) Zenoss
4 3 (1.69%) HP Quality Center
4 3 (1.69%) CA Wily
5 2 (1.12%) Icinga
5 2 (1.12%) AirWatch
5 2 (1.12%) OpenView Configuration Management
6 1 (0.56%) Control-M
6 1 (0.56%) Foglight
6 1 (0.56%) OVSD
6 1 (0.56%) WSUS
6 1 (0.56%) Oracle Identity Management
6 1 (0.56%) SolarWinds Orion
6 1 (0.56%) Cisco UCCE
Vendors
1 33 (18.54%) Microsoft
2 32 (17.98%) Oracle
3 27 (15.17%) VMware
4 13 (7.30%) Citrix
5 12 (6.74%) Informatica
6 11 (6.18%) Remedy
7 10 (5.62%) Cisco
8 9 (5.06%) SAP
9 8 (4.49%) HP
10 6 (3.37%) BEA
10 6 (3.37%) webMethods
10 6 (3.37%) Pega
11 5 (2.81%) Red Hat
11 5 (2.81%) Adobe
12 4 (2.25%) Cognos
12 4 (2.25%) IBM
12 4 (2.25%) NetApp
12 4 (2.25%) CheckPoint
12 4 (2.25%) Huawei
12 4 (2.25%) ServiceNow
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