The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Problem Management
Rank 165 158 175
Rank change year-on-year
-7 +17
Contract jobs citing Problem Management 97 96 60
As % of all contract IT jobs located in the South East 1.02% 1.04% 0.71%
As % of the Processes & Methodologies category 1.32% 1.40% 0.98%
Number of daily rates quoted 39 42 23
Average daily rate
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£420 £339 £275
Average daily rate % change year-on-year
+23.98% +23.18%
90% offered a daily rate of more than £254 £225 £190
10% offered a daily rate of more than £462 £400 £422
UK excluding London average daily rate £298 £350 £275
% change year-on-year
-15.00% +27.27%
Number of hourly rates quoted 8 5 0
Average hourly rate £19.25 £17.50 -
Average hourly rate % change year-on-year
+10.00% -
UK excluding London average hourly rate £18.50 £17.50 £17.50
% change year-on-year
+5.71% -
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7350 6861 6112
As % of all contract IT jobs located in the South East 77.10% 74.60% 72.14%
Number of daily rates quoted 4415 3767 3293
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £275 £245 £250
10% offered a daily rate of more than £512 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 238 250 270
Average hourly rate £23.75 £25.00 £27.50
Average hourly rate % change year-on-year
-5.00% -9.09%
90% offered a hourly rate of more than £12.82 £13.00 £12.88
10% offered a hourly rate of more than £50.00 £55.00 £42.50
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 31 July 2015.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 31 July 2015.

Problem Management Hourly Rate Histogram in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 33 £415 +55.14% 13
Hampshire 0 14 £450 +20.00% 4
Surrey -9 13 £350 +3.70% 5
Oxfordshire -13 13 £450 +20.00% 1
Buckinghamshire -19 11 £295 -5.60% 3
West Sussex -3 7 £450 +100.00%
East Sussex -4 4 - - 1
Middlesex +5 3 £325 -27.77% 1
Kent -4 1 - - 3
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 98 (52.97%) ITIL
2 64 (34.59%) Windows
3 56 (30.27%) Change Management
4 51 (27.57%) Service Management
5 50 (27.03%) Incident Management
6 49 (26.49%) Microsoft
7 38 (20.54%) VMware
8 36 (19.46%) SQL
9 35 (18.92%) Oracle
10 32 (17.30%) UNIX
11 31 (16.76%) Service Delivery
12 29 (15.68%) Configuration Management
12 29 (15.68%) Finance
13 28 (15.14%) Windows Server 2008
14 27 (14.59%) Security Cleared
14 27 (14.59%) SQL Server
15 24 (12.97%) Active Directory
15 24 (12.97%) Capacity Management
16 23 (12.43%) Root Cause Analysis
17 21 (11.35%) SC Cleared
17 21 (11.35%) VMware Infrastructure
17 21 (11.35%) Windows Server 2012
17 21 (11.35%) Telecoms
18 20 (10.81%) DNS
18 20 (10.81%) SLA
18 20 (10.81%) MS Excel
19 19 (10.27%) MS Exchange
19 19 (10.27%) Project Management
19 19 (10.27%) Analytical Skills
20 17 (9.19%) Management Information System

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 19 (10.27%) MS Exchange
2 15 (8.11%) WebLogic
3 11 (5.95%) IIS
3 11 (5.95%) Oracle Application Server
3 11 (5.95%) SharePoint
4 9 (4.86%) SAS
5 8 (4.32%) Lync
6 6 (3.24%) Exchange Server 2007
7 5 (2.70%) Exchange Server 2010
7 5 (2.70%) Apache
8 4 (2.16%) Tomcat
8 4 (2.16%) SharePoint 2013
8 4 (2.16%) Exchange Server 2013
9 3 (1.62%) Documentum
10 2 (1.08%) BizTalk Server
10 2 (1.08%) Exchange Server 2003
11 1 (0.54%) WebSphere
11 1 (0.54%) Blackberry Enterprise Server
11 1 (0.54%) MQSeries
11 1 (0.54%) JBoss
Applications
1 20 (10.81%) MS Excel
2 17 (9.19%) MS Office
3 8 (4.32%) MS Project
4 7 (3.78%) MS PowerPoint
5 6 (3.24%) MS Visio
Business Applications
1 8 (4.32%) Dynamics CRM
2 6 (3.24%) Oracle Applications
3 3 (1.62%) Remedy ITSM
4 2 (1.08%) assyst
5 1 (0.54%) Misys Midas
5 1 (0.54%) SAP PSCD
5 1 (0.54%) Oracle BPM
Cloud Services
1 10 (5.41%) Microsoft Azure
1 10 (5.41%) SaaS
2 9 (4.86%) Amazon AWS
3 3 (1.62%) Office 365
4 2 (1.08%) Cloud Computing
5 1 (0.54%) IaaS
5 1 (0.54%) SuccessFactors
5 1 (0.54%) PaaS
Communications & Networking
1 20 (10.81%) DNS
2 17 (9.19%) DHCP
3 15 (8.11%) TCP/IP
4 14 (7.57%) SAN
5 12 (6.49%) LAN
6 9 (4.86%) WAN
6 9 (4.86%) Internet
7 7 (3.78%) Firewall
8 6 (3.24%) Intranet
8 6 (3.24%) NAS
8 6 (3.24%) SMTP
9 4 (2.16%) VPN
9 4 (2.16%) SSL
10 3 (1.62%) VoIP
10 3 (1.62%) NetScaler
10 3 (1.62%) Wireshark
10 3 (1.62%) Wi-Fi
10 3 (1.62%) SNMP
10 3 (1.62%) Diameter Protocol
11 2 (1.08%) APPN
Database & Business Intelligence
1 27 (14.59%) SQL Server
2 12 (6.49%) Oracle Database
3 10 (5.41%) Oracle Database 11g
4 8 (4.32%) BusinessObjects
5 7 (3.78%) Oracle Database 10g
5 7 (3.78%) Hadoop
6 6 (3.24%) Oracle OLAP
6 6 (3.24%) Data Warehouse
6 6 (3.24%) OLAP
7 4 (2.16%) Oracle Reports
7 4 (2.16%) SQL Server 2005
7 4 (2.16%) SQL Server 2008
8 3 (1.62%) Big Data
8 3 (1.62%) Oracle9i Database
8 3 (1.62%) PowerCenter
9 2 (1.08%) DB2
10 1 (0.54%) SQL Server 2000
10 1 (0.54%) EDRMS
10 1 (0.54%) SQL Server Integration Services
10 1 (0.54%) Data Mining
Development Applications
1 6 (3.24%) CA Gen
2 5 (2.70%) Octopus Deploy
3 1 (0.54%) RequisitePro
General
1 29 (15.68%) Finance
2 21 (11.35%) Telecoms
3 8 (4.32%) Publishing
4 5 (2.70%) Manufacturing
4 5 (2.70%) Back Office
5 4 (2.16%) Financial Institution
6 3 (1.62%) Front Office
6 3 (1.62%) Pharmaceutical
6 3 (1.62%) Billing
7 2 (1.08%) Banking
7 2 (1.08%) Retail
8 1 (0.54%) Legal
Job Titles
1 34 (18.38%) Analyst
2 23 (12.43%) Incident Manager
3 18 (9.73%) Service Manager
4 15 (8.11%) Support Analyst
4 15 (8.11%) 3rd Line Support
5 14 (7.57%) Administrator
5 14 (7.57%) Problem Manager
6 13 (7.03%) Support Engineer
7 8 (4.32%) Developer
7 8 (4.32%) Systems Analyst
7 8 (4.32%) 3rd Line Support Analyst
8 7 (3.78%) Delivery Manager
8 7 (3.78%) Technical Manager
8 7 (3.78%) Infrastructure Analyst
9 6 (3.24%) Infrastructure Engineer
9 6 (3.24%) Desktop Support
9 6 (3.24%) Project Manager
9 6 (3.24%) Systems Engineer
9 6 (3.24%) Applications Specialist
10 5 (2.70%) Systems Support
Libraries, Frameworks & Software Standards
1 10 (5.41%) Oracle Fusion
2 9 (4.86%) J2EE
2 9 (4.86%) Web Services
2 9 (4.86%) Middleware
3 7 (3.78%) .NET
4 4 (2.16%) Web Dynpro
4 4 (2.16%) .NET Framework
5 3 (1.62%) HTML
6 2 (1.08%) HTML5
7 1 (0.54%) WebCenter
7 1 (0.54%) Application Packaging
7 1 (0.54%) jQuery
7 1 (0.54%) EJB 3.0
7 1 (0.54%) EJB
7 1 (0.54%) CSS
7 1 (0.54%) Spring
Miscellaneous
1 19 (10.27%) Analytical Skills
2 17 (9.19%) Management Information System
3 12 (6.49%) Data Centre
4 9 (4.86%) Clustering
5 7 (3.78%) Statistics
6 6 (3.24%) Blackberry
6 6 (3.24%) Enterprise Software
7 5 (2.70%) Client/Server
8 4 (2.16%) CMDB
9 3 (1.62%) Thin Client
9 3 (1.62%) Enterprise Storage
9 3 (1.62%) Mobile App
9 3 (1.62%) BYOD
9 3 (1.62%) Mainframe
9 3 (1.62%) Fat Client
10 2 (1.08%) IBM Mainframe
10 2 (1.08%) Computer Science
10 2 (1.08%) Smartphone
10 2 (1.08%) PMI
10 2 (1.08%) User Experience
Operating Systems
1 64 (34.59%) Windows
2 32 (17.30%) UNIX
3 28 (15.14%) Windows Server 2008
4 21 (11.35%) Windows Server 2012
5 17 (9.19%) Linux
6 12 (6.49%) Windows Server 2003
7 10 (5.41%) Windows 7
7 10 (5.41%) Solaris
8 6 (3.24%) AIX
8 6 (3.24%) Windows XP
9 5 (2.70%) HPUX
9 5 (2.70%) Red Hat Enterprise Linux
10 3 (1.62%) Apple iOS
10 3 (1.62%) Windows Mobile
10 3 (1.62%) Android
11 2 (1.08%) Windows 8
11 2 (1.08%) Windows 2000
12 1 (0.54%) zOS
12 1 (0.54%) Windows 2000 Server
12 1 (0.54%) CentOS
Processes & Methodologies
1 98 (52.97%) ITIL
2 56 (30.27%) Change Management
3 51 (27.57%) Service Management
4 50 (27.03%) Incident Management
5 31 (16.76%) Service Delivery
6 29 (15.68%) Configuration Management
7 24 (12.97%) Capacity Management
8 23 (12.43%) Root Cause Analysis
9 19 (10.27%) Project Management
10 14 (7.57%) ITSM
11 13 (7.03%) CRM
12 11 (5.95%) Data Modelling
12 11 (5.95%) ITIL V3
12 11 (5.95%) Continuous Improvement
13 10 (5.41%) Release Management
13 10 (5.41%) Business Intelligence
14 9 (4.86%) Migration
14 9 (4.86%) Stakeholder Management
14 9 (4.86%) Test Strategy
15 8 (4.32%) Agile Software Development
Programming Languages
1 36 (19.46%) SQL
2 16 (8.65%) Java
2 16 (8.65%) Perl
3 13 (7.03%) PL/SQL
3 13 (7.03%) Shell Script
4 10 (5.41%) PowerShell
5 6 (3.24%) C-shell
5 6 (3.24%) Python
6 4 (2.16%) ABAP
7 3 (1.62%) JavaScript
7 3 (1.62%) C
7 3 (1.62%) C++
8 2 (1.08%) VB
9 1 (0.54%) VBScript
9 1 (0.54%) RPG/400
9 1 (0.54%) RPG IV
9 1 (0.54%) COBOL
9 1 (0.54%) C#
9 1 (0.54%) RPG
9 1 (0.54%) Jython
Qualifications
1 27 (14.59%) Security Cleared
2 21 (11.35%) SC Cleared
3 14 (7.57%) Degree
4 11 (5.95%) Microsoft Certification
5 10 (5.41%) DV Cleared
6 8 (4.32%) ITIL Certification
7 7 (3.78%) Cisco Certification
7 7 (3.78%) MCSE
8 6 (3.24%) MCITP
9 4 (2.16%) MCSA
9 4 (2.16%) CCNA
10 3 (1.62%) PRINCE2 Practitioner
10 3 (1.62%) APMP
11 2 (1.08%) ISTQB
11 2 (1.08%) CCA
11 2 (1.08%) CCNP
11 2 (1.08%) HNC
11 2 (1.08%) HND
11 2 (1.08%) A+ Certification
11 2 (1.08%) PMI Certification
Quality Assurance & Compliance
1 20 (10.81%) SLA
2 4 (2.16%) QA
3 1 (0.54%) ISO 9001
3 1 (0.54%) TickIT
3 1 (0.54%) COBIT
System Software
1 24 (12.97%) Active Directory
2 21 (11.35%) VMware Infrastructure
3 8 (4.32%) XenApp
4 7 (3.78%) Hyper-V
4 7 (3.78%) vSphere
5 6 (3.24%) VMware ESX
5 6 (3.24%) XenDesktop
6 5 (2.70%) Forefront TMG
7 3 (1.62%) VMware ESXi
7 3 (1.62%) HDFS
7 3 (1.62%) Veritas File System
7 3 (1.62%) Veritas Cluster Server
7 3 (1.62%) Microsoft Virtual Server
8 1 (0.54%) NFS
8 1 (0.54%) Apache ZooKeeper
Systems Management
1 12 (6.49%) SCCM
2 9 (4.86%) Nagios
3 6 (3.24%) SCOM
3 6 (3.24%) Oracle RMAN
4 5 (2.70%) Icinga
5 4 (2.16%) SCSM
5 4 (2.16%) NetBackup
6 3 (1.62%) Norton AntiVirus
6 3 (1.62%) WSUS
6 3 (1.62%) AirWatch
6 3 (1.62%) Zenoss
7 2 (1.08%) HP Quality Center
7 2 (1.08%) OVSD
7 2 (1.08%) HP Data Protector
8 1 (0.54%) Foglight
8 1 (0.54%) Control-M
8 1 (0.54%) Oracle Identity Management
8 1 (0.54%) SolarWinds Orion
8 1 (0.54%) Cisco UCCE
Vendors
1 49 (26.49%) Microsoft
2 38 (20.54%) VMware
3 35 (18.92%) Oracle
4 15 (8.11%) Citrix
5 12 (6.49%) Informatica
5 12 (6.49%) HP
6 10 (5.41%) Cisco
7 9 (4.86%) NetApp
7 9 (4.86%) Remedy
8 8 (4.32%) SAP
9 6 (3.24%) BEA
9 6 (3.24%) webMethods
9 6 (3.24%) Pega
10 5 (2.70%) 3PAR
10 5 (2.70%) Red Hat
10 5 (2.70%) IBM
10 5 (2.70%) Adobe
11 4 (2.16%) Cognos
11 4 (2.16%) CheckPoint
11 4 (2.16%) Huawei
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