The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 137 186 146
Rank change year-on-year
+49 -40
Contract jobs citing Problem Management 112 57 99
As % of all contract IT jobs located in the South East 1.21% 0.64% 1.01%
As % of the Processes & Methodologies category 1.65% 0.89% 1.42%
Number of daily rates quoted 50 19 47
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £265 £300
Average daily rate % change year-on-year
+22.64% -11.66%
90% offered a daily rate of more than £225 £210 £198
10% offered a daily rate of more than £513 £428 £485
UK excluding London average daily rate £350 £275 £350
% change year-on-year
+27.27% -21.42%
Number of hourly rates quoted 8 0 6
Average hourly rate £15.63 - £15.50
90% offered a hourly rate of more than £13.00 - £14.50
10% offered a hourly rate of more than £17.80 - £80.00
UK excluding London average hourly rate £18.50 £17.15 £25.00
% change year-on-year
+7.87% -31.40%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6779 6421 6981
As % of all contract IT jobs located in the South East 73.09% 72.27% 71.05%
Number of daily rates quoted 3810 3523 3322
Average daily rate £375 £375 £375
90% offered a daily rate of more than £240 £250 £248
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 273 251 333
Average hourly rate £21.82 £29.00 £32.50
Average hourly rate % change year-on-year
-24.75% -10.76%
90% offered a hourly rate of more than £12.00 £12.69 £12.17
10% offered a hourly rate of more than £50.50 £45.00 £45.00
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 2 September 2014.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +27 32 £306 - 2
Hampshire +9 26 £363 +27.75% 5
Berkshire +4 26 £300 +13.74% 3
Surrey +13 18 £350 -15.15% 1
West Sussex +5 4 £225 -
Kent - 3 £388 - 5
Oxfordshire -8 2 £375 +76.47% 1
Middlesex -3 1 £175 -57.31%
East Sussex - 1 £400 -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 2 September 2014, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 92 (44.02%) ITIL
2 51 (24.40%) Incident Management
3 49 (23.44%) Service Management
4 47 (22.49%) Change Management
5 46 (22.01%) Windows
6 42 (20.10%) Security Cleared
7 38 (18.18%) Root Cause Analysis
8 31 (14.83%) SLA
8 31 (14.83%) Microsoft
9 30 (14.35%) Telecoms
10 28 (13.40%) Project Management
11 24 (11.48%) Release Management
12 23 (11.00%) SC Cleared
12 23 (11.00%) Configuration Management
13 22 (10.53%) Active Directory
13 22 (10.53%) Finance
14 20 (9.57%) Windows 7
15 19 (9.09%) DV Cleared
15 19 (9.09%) Fault Management
15 19 (9.09%) Service Delivery
15 19 (9.09%) ITSM
16 18 (8.61%) HP
16 18 (8.61%) Nokia Solutions and Networks
17 17 (8.13%) DNS
17 17 (8.13%) VMware
17 17 (8.13%) Front Office
18 16 (7.66%) Blackberry
18 16 (7.66%) 3G
18 16 (7.66%) SQL
18 16 (7.66%) MS Excel

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 2 September 2014, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (5.74%) MS Exchange
2 10 (4.78%) SharePoint
3 9 (4.31%) Exchange Server 2010
3 9 (4.31%) SharePoint 2013
4 8 (3.83%) Blackberry Enterprise Server
5 7 (3.35%) WebSphere
6 6 (2.87%) Lync
7 4 (1.91%) Exchange Server 2013
7 4 (1.91%) IIS
8 3 (1.44%) MQSeries
8 3 (1.44%) Exchange Server 2007
9 1 (0.48%) BizTalk Server
9 1 (0.48%) WebSphere Application Server
9 1 (0.48%) IBM Notes
9 1 (0.48%) Tomcat
9 1 (0.48%) IBM HTTP Server
9 1 (0.48%) Exchange Server 2000
9 1 (0.48%) Exchange Server 2003
Applications
1 16 (7.66%) MS Excel
2 8 (3.83%) MS Office
3 7 (3.35%) MS Project
4 2 (0.96%) MS PowerPoint
Business Applications
1 4 (1.91%) Remedy ITSM
2 2 (0.96%) Misys Midas
3 1 (0.48%) Maximo
3 1 (0.48%) SAP Oil and Gas
Cloud Services
1 2 (0.96%) Cloud Computing
2 1 (0.48%) Microsoft Azure
2 1 (0.48%) Amazon AWS
2 1 (0.48%) SaaS
2 1 (0.48%) Office 365
2 1 (0.48%) IaaS
Communications & Networking
1 17 (8.13%) DNS
2 16 (7.66%) 3G
3 14 (6.70%) SAN
4 13 (6.22%) GGSN
4 13 (6.22%) SGSN
5 12 (5.74%) LDAP
6 9 (4.31%) 4G
7 7 (3.35%) Broadband
7 7 (3.35%) DHCP
7 7 (3.35%) L2TP
7 7 (3.35%) SS7
8 6 (2.87%) Firewall
8 6 (2.87%) GSM
8 6 (2.87%) Internet
8 6 (2.87%) LTE
8 6 (2.87%) MGW
9 4 (1.91%) 2G
9 4 (1.91%) TCP/IP
9 4 (1.91%) MPLS
10 3 (1.44%) BIG-IP
Database & Business Intelligence
1 6 (2.87%) SQL Server
1 6 (2.87%) DB2
1 6 (2.87%) Oracle Database
2 5 (2.39%) Oracle Database 11g
3 3 (1.44%) Oracle Database 10g
4 2 (0.96%) DataStage
4 2 (0.96%) SQL Server 2000
4 2 (0.96%) Data Warehouse
4 2 (0.96%) SQL Server 2005
5 1 (0.48%) SQL Server Integration Services
5 1 (0.48%) PostgreSQL
5 1 (0.48%) SQL Server Reporting Services
5 1 (0.48%) SQL Server 2008
5 1 (0.48%) Amazon RDS
Development Applications
1 2 (0.96%) Toad
1 2 (0.96%) ERwin
General
1 30 (14.35%) Telecoms
2 22 (10.53%) Finance
3 17 (8.13%) Front Office
4 8 (3.83%) Legal
5 6 (2.87%) Publishing
6 5 (2.39%) Retail
7 4 (1.91%) Banking
7 4 (1.91%) Back Office
8 3 (1.44%) Manufacturing
9 2 (0.96%) Pharmaceutical
9 2 (0.96%) Billing
10 1 (0.48%) Retail Banking
10 1 (0.48%) Marketing
10 1 (0.48%) Multimedia
10 1 (0.48%) Electronics
10 1 (0.48%) Games
Job Titles
1 34 (16.27%) Analyst
2 19 (9.09%) Incident Manager
3 15 (7.18%) Problem Manager
4 12 (5.74%) Support Engineer
5 11 (5.26%) NOC Engineer
5 11 (5.26%) Release Manager
5 11 (5.26%) Service Manager
6 10 (4.78%) Business Analyst
7 9 (4.31%) Architect
7 9 (4.31%) Service Analyst
7 9 (4.31%) Service Desk Analyst
7 9 (4.31%) Infrastructure Manager
8 8 (3.83%) 2nd Line Support
9 7 (3.35%) Operations Manager
9 7 (3.35%) Desktop Support
9 7 (3.35%) Network Support
10 6 (2.87%) Solutions Architect
10 6 (2.87%) Senior Analyst
10 6 (2.87%) Developer
10 6 (2.87%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (1.44%) HTML
1 3 (1.44%) .NET
1 3 (1.44%) Web Services
1 3 (1.44%) WAP
1 3 (1.44%) HTML5
2 2 (0.96%) SOAP
3 1 (0.48%) Ajax
3 1 (0.48%) Application Packaging
3 1 (0.48%) MSMQ
3 1 (0.48%) JDBC
Miscellaneous
1 16 (7.66%) Blackberry
2 8 (3.83%) Management Information System
2 8 (3.83%) Mobile App
3 5 (2.39%) Data Extraction
3 5 (2.39%) iSeries
4 3 (1.44%) Physics
4 3 (1.44%) Computer Science
4 3 (1.44%) Thin Client
4 3 (1.44%) Fat Client
4 3 (1.44%) AS400
4 3 (1.44%) Clustering
5 2 (0.96%) DTV
5 2 (0.96%) Mainframe
5 2 (0.96%) SWIFT
6 1 (0.48%) FMCG
6 1 (0.48%) CMDB
6 1 (0.48%) MPEG
6 1 (0.48%) PMI
6 1 (0.48%) PKI
6 1 (0.48%) Smartphone
Operating Systems
1 46 (22.01%) Windows
2 20 (9.57%) Windows 7
3 12 (5.74%) Windows Server 2008
4 9 (4.31%) Android
4 9 (4.31%) Linux
5 8 (3.83%) Windows XP
5 8 (3.83%) Windows Server 2003
5 8 (3.83%) UNIX
6 7 (3.35%) Apple iOS
6 7 (3.35%) Windows Mobile
7 6 (2.87%) Windows Server 2012
8 4 (1.91%) Windows 2000
9 2 (0.96%) Windows 8
10 1 (0.48%) Windows 2000 Server
10 1 (0.48%) Red Hat Enterprise Linux
10 1 (0.48%) AIX
10 1 (0.48%) Solaris
10 1 (0.48%) VMS
10 1 (0.48%) Mac OS X
Processes & Methodologies
1 92 (44.02%) ITIL
2 51 (24.40%) Incident Management
3 49 (23.44%) Service Management
4 47 (22.49%) Change Management
5 38 (18.18%) Root Cause Analysis
6 28 (13.40%) Project Management
7 24 (11.48%) Release Management
8 23 (11.00%) Configuration Management
9 19 (9.09%) ITSM
9 19 (9.09%) Service Delivery
9 19 (9.09%) Fault Management
10 16 (7.66%) Performance Management
11 11 (5.26%) ITIL V3
12 10 (4.78%) Stakeholder Management
13 9 (4.31%) Security Management
13 9 (4.31%) Continuous Improvement
14 8 (3.83%) Business Analysis
14 8 (3.83%) Mentoring
15 7 (3.35%) ITIL V2
15 7 (3.35%) Validation
Programming Languages
1 16 (7.66%) SQL
2 7 (3.35%) C
3 4 (1.91%) PL/SQL
3 4 (1.91%) RPG
3 4 (1.91%) RPG IV
4 3 (1.44%) JavaScript
4 3 (1.44%) Perl
5 2 (0.96%) VBScript
5 2 (0.96%) VB
5 2 (0.96%) PowerShell
5 2 (0.96%) RPG/400
6 1 (0.48%) Bash Shell
6 1 (0.48%) COBOL
6 1 (0.48%) Java
Qualifications
1 42 (20.10%) Security Cleared
2 23 (11.00%) SC Cleared
3 19 (9.09%) DV Cleared
4 10 (4.78%) ITIL Certification
5 9 (4.31%) Degree
6 5 (2.39%) CCNA
6 5 (2.39%) Cisco Certification
7 3 (1.44%) CCNP
8 2 (0.96%) CCSP
8 2 (0.96%) PMI Certification
8 2 (0.96%) CCSA
8 2 (0.96%) CCSE
8 2 (0.96%) VMware Certified Professional (VCP)
8 2 (0.96%) MCITP
8 2 (0.96%) Microsoft Certification
8 2 (0.96%) PRINCE2 Practitioner
9 1 (0.48%) Sun Certification
9 1 (0.48%) HNC
9 1 (0.48%) HND
9 1 (0.48%) MCSE
Quality Assurance & Compliance
1 31 (14.83%) SLA
2 7 (3.35%) QA
3 5 (2.39%) BS15000
4 1 (0.48%) ISO/IEC 27001
4 1 (0.48%) ISO/IEC 20000
4 1 (0.48%) ISO 9001
System Software
1 22 (10.53%) Active Directory
2 9 (4.31%) VMware Infrastructure
3 5 (2.39%) XenApp
4 3 (1.44%) Hyper-V
4 3 (1.44%) Oracle RMAN
4 3 (1.44%) NLBS
4 3 (1.44%) Oracle RAC
5 2 (0.96%) Microsoft App-V
5 2 (0.96%) VMware ESXi
5 2 (0.96%) XenServer
5 2 (0.96%) XenDesktop
5 2 (0.96%) vSphere
5 2 (0.96%) VMware ESX
6 1 (0.48%) UAG
6 1 (0.48%) KVM
6 1 (0.48%) Xen
6 1 (0.48%) Tivoli Workload Scheduler
6 1 (0.48%) Citrix Presentation Server
6 1 (0.48%) VMware Server
Systems Management
1 8 (3.83%) Netcool
2 7 (3.35%) Tivoli
2 7 (3.35%) OVSD
3 6 (2.87%) Netcool/OMNIbus
3 6 (2.87%) Netcool/Webtop
4 5 (2.39%) SCCM
5 4 (1.91%) NetBackup
6 3 (1.44%) SCOM
6 3 (1.44%) Data Guard
6 3 (1.44%) Symantec Enterprise Vault
7 2 (0.96%) OpenView
7 2 (0.96%) WSUS
8 1 (0.48%) Backup Exec
8 1 (0.48%) Control-M
8 1 (0.48%) Tivoli Monitoring
8 1 (0.48%) Tivoli Storage Manager
8 1 (0.48%) EMC NetWorker
8 1 (0.48%) Symantec Endpoint Protection
Vendors
1 31 (14.83%) Microsoft
2 18 (8.61%) HP
2 18 (8.61%) Nokia Solutions and Networks
3 17 (8.13%) VMware
4 10 (4.78%) Cisco
4 10 (4.78%) Oracle
5 9 (4.31%) IBM
5 9 (4.31%) Remedy
5 9 (4.31%) Citrix
6 8 (3.83%) MobileIron
7 7 (3.35%) Velocent
7 7 (3.35%) Juniper
8 5 (2.39%) CheckPoint
8 5 (2.39%) NetApp
9 4 (1.91%) Intel
9 4 (1.91%) Symantec
9 4 (1.91%) BMC
9 4 (1.91%) SolarWinds
10 3 (1.44%) F5
10 3 (1.44%) SAP
Hampshire
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Rate: £150 - £170 per day
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