The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Problem Management
Rank 165 148 189
Rank change year-on-year
-17 +41
Contract jobs citing Problem Management 96 96 43
As % of all contract IT jobs located in the South East 1.02% 1.07% 0.54%
As % of the Processes & Methodologies category 1.34% 1.47% 0.75%
Number of daily rates quoted 50 43 20
Average daily rate
Keep up to 90%
of your Daily Rate
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£325 £335 £340
Average daily rate % change year-on-year
-2.98% -1.47%
90% offered a daily rate of more than £150 £200 £147
10% offered a daily rate of more than £500 £418 £453
UK excluding London average daily rate £300 £336 £333
% change year-on-year
-10.78% +1.12%
Number of hourly rates quoted 9 1 2
Average hourly rate £26.00 £17.50 £15.50
Average hourly rate % change year-on-year
+48.57% +12.90%
UK excluding London average hourly rate £26.00 £17.50 £17.50
% change year-on-year
+48.57% -
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7191 6515 5708
As % of all contract IT jobs located in the South East 76.18% 72.88% 71.15%
Number of daily rates quoted 4106 3623 3017
Average daily rate £398 £375 £375
Average daily rate % change year-on-year
+6.24% -
90% offered a daily rate of more than £270 £250 £265
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 256 262 241
Average hourly rate £28.00 £27.00 £27.50
Average hourly rate % change year-on-year
+3.70% -1.81%
90% offered a hourly rate of more than £12.50 £13.00 £13.50
10% offered a hourly rate of more than £45.00 £55.00 £49.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 27 May 2015.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 27 May 2015.

Problem Management Hourly Rate Histogram in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -25 23 £400 +45.45% 10
Hampshire +16 19 £250 +4.16% 3
Oxfordshire -8 14 £250 +25.00% 1
West Sussex -6 12 £275 -7.56%
Buckinghamshire -6 12 £336 -4.00% 1
Surrey 0 6 £470 +39.25% 3
Middlesex +8 4 £387 -14.00%
East Sussex -16 4 - -
Kent +1 1 £450 - 3
M4 Corridor - 1 - -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 27 May 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 82 (52.56%) ITIL
2 58 (37.18%) Windows
3 53 (33.97%) Microsoft
4 47 (30.13%) Change Management
5 37 (23.72%) Service Management
5 37 (23.72%) VMware
6 36 (23.08%) Incident Management
7 33 (21.15%) Security Cleared
8 30 (19.23%) Windows Server 2008
9 28 (17.95%) SC Cleared
10 26 (16.67%) SQL
11 23 (14.74%) Oracle
11 23 (14.74%) Configuration Management
12 22 (14.10%) Active Directory
12 22 (14.10%) UNIX
12 22 (14.10%) Finance
12 22 (14.10%) SCCM
13 21 (13.46%) Telecoms
13 21 (13.46%) SQL Server
14 20 (12.82%) DNS
14 20 (12.82%) VMware Infrastructure
15 19 (12.18%) Windows Server 2012
15 19 (12.18%) SLA
15 19 (12.18%) Windows Server 2003
16 18 (11.54%) MS Office
16 18 (11.54%) Capacity Management
17 17 (10.90%) Windows 7
17 17 (10.90%) Service Delivery
18 16 (10.26%) Project Management
18 16 (10.26%) DHCP

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 27 May 2015, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.62%) MS Exchange
2 11 (7.05%) IIS
2 11 (7.05%) SharePoint
3 8 (5.13%) Exchange Server 2007
4 7 (4.49%) WebLogic
5 6 (3.85%) SAS
5 6 (3.85%) Oracle Application Server
5 6 (3.85%) Lync
6 5 (3.21%) SharePoint 2013
6 5 (3.21%) Exchange Server 2003
7 4 (2.56%) Exchange Server 2010
7 4 (2.56%) Apache
8 3 (1.92%) Tomcat
8 3 (1.92%) Documentum
9 2 (1.28%) Blackberry Enterprise Server
9 2 (1.28%) Exchange Server 2013
10 1 (0.64%) Oracle Service Bus
Applications
1 18 (11.54%) MS Office
2 13 (8.33%) MS Excel
3 7 (4.49%) MS PowerPoint
3 7 (4.49%) MS Project
4 4 (2.56%) MS Visio
5 1 (0.64%) PowerPivot
Business Applications
1 8 (5.13%) Dynamics CRM
2 6 (3.85%) Oracle Applications
3 2 (1.28%) Remedy ITSM
4 1 (0.64%) SAP PSCD
4 1 (0.64%) Oracle BPM
Cloud Services
1 10 (6.41%) Amazon AWS
2 6 (3.85%) Microsoft Azure
3 4 (2.56%) SaaS
4 3 (1.92%) Office 365
5 2 (1.28%) PaaS
5 2 (1.28%) Cloud Computing
6 1 (0.64%) IaaS
6 1 (0.64%) SuccessFactors
Communications & Networking
1 20 (12.82%) DNS
2 16 (10.26%) DHCP
3 14 (8.97%) SAN
4 12 (7.69%) LAN
5 9 (5.77%) Firewall
6 8 (5.13%) TCP/IP
6 8 (5.13%) Internet
7 7 (4.49%) Intranet
8 6 (3.85%) WAN
8 6 (3.85%) SMTP
9 5 (3.21%) NAS
10 4 (2.56%) VoIP
10 4 (2.56%) VPN
11 3 (1.92%) SSL
11 3 (1.92%) SNMP
11 3 (1.92%) Wireshark
11 3 (1.92%) NetScaler
11 3 (1.92%) Diameter Protocol
12 2 (1.28%) LTE
12 2 (1.28%) Wi-Fi
Database & Business Intelligence
1 21 (13.46%) SQL Server
2 9 (5.77%) SQL Server 2005
2 9 (5.77%) SQL Server 2008
3 7 (4.49%) Oracle Database
4 6 (3.85%) SQL Server 2000
5 5 (3.21%) Oracle Database 11g
6 4 (2.56%) Hadoop
7 3 (1.92%) Data Warehouse
8 2 (1.28%) Data Mining
8 2 (1.28%) Oracle Database 10g
8 2 (1.28%) Relational Database
8 2 (1.28%) Oracle9i Database
9 1 (0.64%) SQL Server Integration Services
9 1 (0.64%) Oracle OLAP
9 1 (0.64%) Microsoft Power View
9 1 (0.64%) Amazon RDS
9 1 (0.64%) BusinessObjects
9 1 (0.64%) EDRMS
9 1 (0.64%) RDBMS
9 1 (0.64%) OLAP
Development Applications
1 5 (3.21%) Octopus Deploy
2 3 (1.92%) CA Gen
General
1 22 (14.10%) Finance
2 21 (13.46%) Telecoms
3 5 (3.21%) Back Office
4 4 (2.56%) Manufacturing
4 4 (2.56%) Publishing
4 4 (2.56%) Retail
5 3 (1.92%) Billing
5 3 (1.92%) Front Office
6 2 (1.28%) Financial Institution
7 1 (0.64%) Banking
7 1 (0.64%) Legal
Job Titles
1 34 (21.79%) Analyst
2 18 (11.54%) Support Analyst
3 16 (10.26%) Incident Manager
4 15 (9.62%) Support Engineer
5 12 (7.69%) 3rd Line Support
6 11 (7.05%) Desktop Support
7 9 (5.77%) Infrastructure Engineer
8 8 (5.13%) Systems Analyst
8 8 (5.13%) Problem Manager
8 8 (5.13%) 3rd Line Support Analyst
9 7 (4.49%) Project Manager
9 7 (4.49%) Administrator
9 7 (4.49%) Field Engineer
10 6 (3.85%) Infrastructure Analyst
10 6 (3.85%) Service Manager
10 6 (3.85%) Desktop Support Analyst
10 6 (3.85%) Technical Analyst
10 6 (3.85%) Applications Specialist
10 6 (3.85%) Desktop Analyst
11 5 (3.21%) Infrastructure Support Analyst
Libraries, Frameworks & Software Standards
1 9 (5.77%) Web Services
2 6 (3.85%) J2EE
3 5 (3.21%) Application Packaging
4 4 (2.56%) Oracle Fusion
5 3 (1.92%) Middleware
6 2 (1.28%) .NET
7 1 (0.64%) HTML
7 1 (0.64%) EJB
7 1 (0.64%) CSS
7 1 (0.64%) Web Dynpro
7 1 (0.64%) Spring
7 1 (0.64%) jQuery
7 1 (0.64%) EJB 3.0
Miscellaneous
1 13 (8.33%) Analytical Skills
2 12 (7.69%) Management Information System
3 5 (3.21%) Blackberry
3 5 (3.21%) Enterprise Software
4 4 (2.56%) Clustering
4 4 (2.56%) CMDB
5 3 (1.92%) Statistics
5 3 (1.92%) Computer Science
5 3 (1.92%) Client/Server
5 3 (1.92%) Enterprise Storage
5 3 (1.92%) Data Centre
6 2 (1.28%) PMI
6 2 (1.28%) Thin Client
6 2 (1.28%) Mainframe
6 2 (1.28%) Smart Meter
6 2 (1.28%) Fat Client
6 2 (1.28%) IBM Mainframe
7 1 (0.64%) Video Conferencing
7 1 (0.64%) Physics
7 1 (0.64%) PKI
Operating Systems
1 58 (37.18%) Windows
2 30 (19.23%) Windows Server 2008
3 22 (14.10%) UNIX
4 19 (12.18%) Windows Server 2003
4 19 (12.18%) Windows Server 2012
5 17 (10.90%) Windows 7
6 9 (5.77%) Windows XP
7 8 (5.13%) Solaris
7 8 (5.13%) Linux
8 7 (4.49%) Windows 2000
9 5 (3.21%) HPUX
9 5 (3.21%) Windows 8
10 4 (2.56%) Red Hat Enterprise Linux
10 4 (2.56%) AIX
11 2 (1.28%) Ubuntu
11 2 (1.28%) CentOS
12 1 (0.64%) Apple iOS
12 1 (0.64%) Windows 2000 Server
12 1 (0.64%) Windows Mobile
12 1 (0.64%) Android
Processes & Methodologies
1 82 (52.56%) ITIL
2 47 (30.13%) Change Management
3 37 (23.72%) Service Management
4 36 (23.08%) Incident Management
5 23 (14.74%) Configuration Management
6 18 (11.54%) Capacity Management
7 17 (10.90%) Service Delivery
8 16 (10.26%) Project Management
8 16 (10.26%) Root Cause Analysis
9 12 (7.69%) Stakeholder Management
10 11 (7.05%) Release Management
11 10 (6.41%) Continuous Improvement
11 10 (6.41%) ITIL V3
12 9 (5.77%) ITSM
12 9 (5.77%) Migration
12 9 (5.77%) CRM
13 8 (5.13%) Performance Tuning
14 7 (4.49%) Business Intelligence
14 7 (4.49%) Risk Management
14 7 (4.49%) Change Control
Programming Languages
1 26 (16.67%) SQL
2 10 (6.41%) Java
2 10 (6.41%) PowerShell
3 7 (4.49%) Perl
4 6 (3.85%) Shell Script
5 5 (3.21%) VBScript
5 5 (3.21%) VB
6 4 (2.56%) PL/SQL
7 3 (1.92%) C++
7 3 (1.92%) Python
7 3 (1.92%) C
8 1 (0.64%) C#
8 1 (0.64%) JavaScript
8 1 (0.64%) ABAP
8 1 (0.64%) C-shell
Qualifications
1 33 (21.15%) Security Cleared
2 28 (17.95%) SC Cleared
3 15 (9.62%) Degree
4 13 (8.33%) Microsoft Certification
5 10 (6.41%) Cisco Certification
6 9 (5.77%) MCITP
6 9 (5.77%) DV Cleared
7 6 (3.85%) CCNA
7 6 (3.85%) MCSE
7 6 (3.85%) ITIL Certification
8 4 (2.56%) IBM Certification
8 4 (2.56%) A+ Certification
8 4 (2.56%) MCTS
8 4 (2.56%) MCSA
8 4 (2.56%) APMP
8 4 (2.56%) PRINCE2 Practitioner
9 2 (1.28%) ISTQB
9 2 (1.28%) HNC
9 2 (1.28%) HND
9 2 (1.28%) CCA
Quality Assurance & Compliance
1 19 (12.18%) SLA
2 4 (2.56%) QA
3 1 (0.64%) ISO 9001
3 1 (0.64%) COBIT
System Software
1 22 (14.10%) Active Directory
2 20 (12.82%) VMware Infrastructure
3 9 (5.77%) Hyper-V
4 8 (5.13%) XenDesktop
5 5 (3.21%) XenApp
5 5 (3.21%) VMware ESX
6 3 (1.92%) vSphere
6 3 (1.92%) HDFS
7 2 (1.28%) NFS
7 2 (1.28%) Veritas File System
7 2 (1.28%) Veritas Cluster Server
7 2 (1.28%) Microsoft Virtual Server
8 1 (0.64%) UAG
Systems Management
1 22 (14.10%) SCCM
2 8 (5.13%) WSUS
2 8 (5.13%) Nagios
3 7 (4.49%) NetBackup
4 6 (3.85%) SCOM
5 5 (3.21%) Icinga
6 4 (2.56%) SCSM
7 3 (1.92%) Zenoss
7 3 (1.92%) OVSD
8 2 (1.28%) HP Data Protector
8 2 (1.28%) Norton AntiVirus
8 2 (1.28%) HP Quality Center
9 1 (0.64%) Cisco CUCM
9 1 (0.64%) Cisco UCCE
9 1 (0.64%) AirWatch
9 1 (0.64%) Cisco IPCC
9 1 (0.64%) Oracle RMAN
Vendors
1 53 (33.97%) Microsoft
2 37 (23.72%) VMware
3 23 (14.74%) Oracle
4 15 (9.62%) Citrix
5 13 (8.33%) Cisco
6 12 (7.69%) NetApp
7 10 (6.41%) HP
8 6 (3.85%) Informatica
8 6 (3.85%) IBM
8 6 (3.85%) SAP
8 6 (3.85%) Remedy
9 5 (3.21%) Business Objects
10 4 (2.56%) Red Hat
10 4 (2.56%) Huawei
11 3 (1.92%) Fujitsu
11 3 (1.92%) Pega
11 3 (1.92%) 3PAR
11 3 (1.92%) Splunk
11 3 (1.92%) CheckPoint
11 3 (1.92%) webMethods
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