The table below looks at the statistics for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Problem Management
Rank 135 215 163
Rank change year-on-year
+80 -52
Contract jobs citing Problem Management 118 48 80
As % of all contract IT jobs located in the South East 1.38% 0.50% 0.94%
As % of the Processes & Methodologies category 1.73% 0.65% 1.26%
Number of daily rates quoted 68 19 32
Average daily rate £352 £300 £375
Average daily rate % change year-on-year
+17.33% -20.00%
90% offered a daily rate of more than £139 £189 £218
10% offered a daily rate of more than £450 £465 £425
UK excluding London average daily rate £350 £325 £341
% change year-on-year
+7.69% -4.76%
Number of hourly rates quoted 4 0 15
Average hourly rate £68.00 - £16.00
90% offered a hourly rate of more than £14.32 - £15.00
10% offered a hourly rate of more than £130.75 - £158.00
UK excluding London average hourly rate £18.00 £16.00 £16.00
% change year-on-year
+12.50% -
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6811 7377 6371
As % of all contract IT jobs located in the South East 79.55% 77.31% 74.46%
Number of daily rates quoted 4182 4043 3391
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £275 £275 £260
10% offered a daily rate of more than £550 £525 £505
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 292 240 269
Average hourly rate £45.00 £30.00 £22.50
Average hourly rate % change year-on-year
+50.00% +33.33%
90% offered a hourly rate of more than £12.50 £12.43 £11.90
10% offered a hourly rate of more than £62.00 £47.50 £47.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 12 February 2016.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 12 February 2016.

Problem Management Hourly Rate Histogram in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +42 51 £395 +58.00% 5
Surrey +2 21 £425 +38.77% 4
Oxfordshire +20 16 £138 -70.27% 1
Hampshire +15 14 £335 +191.30% 3
Buckinghamshire +10 5 £425 +7.59% 5
M4 Corridor - 5 £288 -
West Sussex +5 2 - -
Kent - 2 - - 5
East Sussex +11 1 £288 - 1
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 12 February 2016, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 116 (54.72%) ITIL
2 70 (33.02%) Windows
3 59 (27.83%) Change Management
4 58 (27.36%) Incident Management
5 51 (24.06%) Service Management
6 41 (19.34%) DNS
6 41 (19.34%) SLA
7 40 (18.87%) Project Management
8 37 (17.45%) Finance
9 36 (16.98%) Microsoft
9 36 (16.98%) ITIL V3
10 35 (16.51%) Service Delivery
11 32 (15.09%) Capacity Management
12 30 (14.15%) Management Information System
12 30 (14.15%) TCP/IP
13 27 (12.74%) Firewall
13 27 (12.74%) SCCM
13 27 (12.74%) Security Cleared
14 26 (12.26%) Telecoms
14 26 (12.26%) Active Directory
14 26 (12.26%) Data Centre
15 25 (11.79%) Linux
16 24 (11.32%) Cisco
17 23 (10.85%) Internet
17 23 (10.85%) Unix
17 23 (10.85%) ITSM
17 23 (10.85%) Windows 7
18 22 (10.38%) LAN
18 22 (10.38%) DHCP
19 21 (9.91%) WAN

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 12 February 2016, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.72%) Documentum
2 9 (4.25%) Apache
3 8 (3.77%) WebSphere
4 6 (2.83%) IIS
4 6 (2.83%) MS Exchange
5 4 (1.89%) WebLogic
6 3 (1.42%) CICS
6 3 (1.42%) IBM HTTP Server
6 3 (1.42%) JBoss
6 3 (1.42%) SharePoint
6 3 (1.42%) Tomcat
6 3 (1.42%) WebSphere Application Server
7 2 (0.94%) Exchange Server 2010
7 2 (0.94%) IBM Notes
7 2 (0.94%) SharePoint 2013
7 2 (0.94%) Skype for Business
8 1 (0.47%) NetWeaver
8 1 (0.47%) Oracle SOA Suite
8 1 (0.47%) WebSphere Process Server
Applications
1 17 (8.02%) MS Excel
1 17 (8.02%) MS Office
2 7 (3.30%) Spreadsheet
3 3 (1.42%) MS Visio
4 2 (0.94%) Acrobat
5 1 (0.47%) MS Project
Business Applications
1 2 (0.94%) Maximo
2 1 (0.47%) Minerva
2 1 (0.47%) Oracle BPM
2 1 (0.47%) Remedy ITSM
2 1 (0.47%) SAP BPC
2 1 (0.47%) SAP HCM
Cloud Services
1 9 (4.25%) Amazon AWS
1 9 (4.25%) Microsoft Azure
2 7 (3.30%) Office 365
2 7 (3.30%) SaaS
3 4 (1.89%) Cloud Computing
3 4 (1.89%) IaaS
4 2 (0.94%) PaaS
Communications & Networking
1 41 (19.34%) DNS
2 30 (14.15%) TCP/IP
3 27 (12.74%) Firewall
4 23 (10.85%) Internet
5 22 (10.38%) DHCP
5 22 (10.38%) LAN
6 21 (9.91%) WAN
7 18 (8.49%) SNMP
8 14 (6.60%) IPsec
9 13 (6.13%) MPLS
9 13 (6.13%) SSL
10 12 (5.66%) Intrusion Detection
10 12 (5.66%) Network Security
10 12 (5.66%) SMTP
11 11 (5.19%) VoIP
12 10 (4.72%) Diameter Protocol
13 9 (4.25%) Cisco ASA
13 9 (4.25%) Cisco Nexus
13 9 (4.25%) HTTP
13 9 (4.25%) LDAP
Database & Business Intelligence
1 17 (8.02%) SQL Server
2 7 (3.30%) EDRMS
3 5 (2.36%) BusinessObjects
3 5 (2.36%) SQL Server Integration Services
4 4 (1.89%) DB2
5 3 (1.42%) Easytrieve
5 3 (1.42%) Oracle Database
5 3 (1.42%) SQL Server 2008
5 3 (1.42%) SQL Server 2012
6 2 (0.94%) Amazon RDS
6 2 (0.94%) SQL Server Reporting Services
7 1 (0.47%) Data Mining
7 1 (0.47%) Oracle Database 10g
7 1 (0.47%) Oracle Database 11g
7 1 (0.47%) PostgreSQL
7 1 (0.47%) Relational Database
Development Applications
1 3 (1.42%) Introscope
1 3 (1.42%) Visual Studio
2 2 (0.94%) MSI
3 1 (0.47%) LSMW
3 1 (0.47%) Talend Open Studio
General
1 37 (17.45%) Finance
2 26 (12.26%) Telecoms
3 15 (7.08%) Back Office
4 14 (6.60%) Banking
5 10 (4.72%) Front Office
6 8 (3.77%) Spanish Language
7 5 (2.36%) Retail
8 3 (1.42%) Billing
9 2 (0.94%) Manufacturing
9 2 (0.94%) Pharmaceutical
9 2 (0.94%) Publishing
10 1 (0.47%) French Language
10 1 (0.47%) General Ledger
10 1 (0.47%) Local Government
10 1 (0.47%) Military
Job Titles
1 30 (14.15%) Analyst
2 19 (8.96%) Support Engineer
3 18 (8.49%) Applications Support
4 17 (8.02%) Incident Manager
5 13 (6.13%) Service Manager
6 12 (5.66%) Problem Manager
7 11 (5.19%) Applications Support Analyst
7 11 (5.19%) Support Analyst
8 10 (4.72%) 2nd Line Support
8 10 (4.72%) Back Office Engineer
9 9 (4.25%) 1st/2nd Line Support
9 9 (4.25%) Architect
9 9 (4.25%) Network Engineer
9 9 (4.25%) Support Manager
10 8 (3.77%) Infrastructure Engineer
10 8 (3.77%) ITIL Manager
10 8 (3.77%) Telecoms Manager
11 7 (3.30%) Delivery Manager
11 7 (3.30%) Security Engineer
11 7 (3.30%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (3.77%) 802.1X
2 7 (3.30%) Middleware
3 5 (2.36%) Web Services
4 4 (1.89%) .NET
4 4 (1.89%) SAML
5 3 (1.42%) ASP.NET
5 3 (1.42%) ISPF
5 3 (1.42%) REST
5 3 (1.42%) SOAP
6 2 (0.94%) HTML
6 2 (0.94%) HTML5
6 2 (0.94%) WinForms
7 1 (0.47%) J2EE
7 1 (0.47%) Java EE
7 1 (0.47%) Oracle Fusion
7 1 (0.47%) SAP Fiori
7 1 (0.47%) SAPUI5
7 1 (0.47%) Spring
7 1 (0.47%) WebSphere MQ
Miscellaneous
1 30 (14.15%) Management Information System
2 26 (12.26%) Data Centre
3 18 (8.49%) CMDB
4 15 (7.08%) Analytical Skills
5 12 (5.66%) Cryptography
5 12 (5.66%) Driving Licence
6 10 (4.72%) Mainframe
6 10 (4.72%) Statistics
7 5 (2.36%) Clustering
8 4 (1.89%) Enterprise Software
8 4 (1.89%) Hybrid Cloud
8 4 (1.89%) Mobile App
9 3 (1.42%) Client/Server
9 3 (1.42%) Computer Science
9 3 (1.42%) SecurID
9 3 (1.42%) VSAM
9 3 (1.42%) Wiki
10 2 (0.94%) HACMP
10 2 (0.94%) LPAR
10 2 (0.94%) PKI
Operating Systems
1 70 (33.02%) Windows
2 25 (11.79%) Linux
3 23 (10.85%) Unix
3 23 (10.85%) Windows 7
4 19 (8.96%) Red Hat Enterprise Linux
5 15 (7.08%) Windows Server 2012
6 12 (5.66%) Windows Server 2008
7 11 (5.19%) AIX
7 11 (5.19%) Windows Server
8 8 (3.77%) Solaris
9 7 (3.30%) Windows Server 2003
10 3 (1.42%) CentOS
10 3 (1.42%) Ubuntu
10 3 (1.42%) zOS
11 2 (0.94%) Android
11 2 (0.94%) Apple iOS
11 2 (0.94%) BlackBerry OS
11 2 (0.94%) Windows 10
11 2 (0.94%) Windows Phone 8
11 2 (0.94%) Windows XP
Processes & Methodologies
1 116 (54.72%) ITIL
2 59 (27.83%) Change Management
3 58 (27.36%) Incident Management
4 51 (24.06%) Service Management
5 40 (18.87%) Project Management
6 36 (16.98%) ITIL V3
7 35 (16.51%) Service Delivery
8 32 (15.09%) Capacity Management
9 23 (10.85%) ITSM
10 21 (9.91%) Information Security
11 20 (9.43%) Continuous Improvement
12 17 (8.02%) Configuration Management
13 16 (7.55%) Root Cause Analysis
14 15 (7.08%) Security Patching
15 14 (6.60%) Migration
16 13 (6.13%) Load Balancing
17 12 (5.66%) Change Control
17 12 (5.66%) Computer Security
17 12 (5.66%) Process Improvement
17 12 (5.66%) Validation
Programming Languages
1 17 (8.02%) SQL
2 10 (4.72%) COBOL
3 9 (4.25%) VBA
4 8 (3.77%) Perl
5 7 (3.30%) PowerShell
5 7 (3.30%) Shell Script
6 6 (2.83%) Java
7 5 (2.36%) C#
7 5 (2.36%) VB
7 5 (2.36%) VB6
8 4 (1.89%) C++
8 4 (1.89%) Ruby
9 3 (1.42%) Assembly Language
9 3 (1.42%) C
9 3 (1.42%) CLIST
9 3 (1.42%) JCL
9 3 (1.42%) PL/SQL
9 3 (1.42%) Python
9 3 (1.42%) REXX
10 2 (0.94%) JavaScript
Qualifications
1 27 (12.74%) Security Cleared
2 15 (7.08%) Cisco Certification
3 13 (6.13%) CCNA
3 13 (6.13%) DV Cleared
3 13 (6.13%) SC Cleared
4 10 (4.72%) Degree
5 7 (3.30%) ITIL Certification
6 6 (2.83%) CCNP
6 6 (2.83%) CISSP
6 6 (2.83%) Microsoft Certification
7 4 (1.89%) GCIH
7 4 (1.89%) GIAC
8 3 (1.42%) MCITP
8 3 (1.42%) MCP
8 3 (1.42%) MCSA
8 3 (1.42%) MCTS
8 3 (1.42%) Network+ Certification
8 3 (1.42%) PMI Certification
8 3 (1.42%) PMP
8 3 (1.42%) RHCSA
Quality Assurance & Compliance
1 41 (19.34%) SLA
2 15 (7.08%) PCI DSS
3 5 (2.36%) Disclosure Scotland
4 3 (1.42%) QA
4 3 (1.42%) TickIT
5 1 (0.47%) Data Quality
System Software
1 26 (12.26%) Active Directory
2 16 (7.55%) VMware Infrastructure
3 6 (2.83%) Hyper-V
4 5 (2.36%) BitLocker
4 5 (2.36%) NFS
4 5 (2.36%) Terminal Server
4 5 (2.36%) Veritas Volume Manager
5 4 (1.89%) NDS
5 4 (1.89%) Novell eDirectory
5 4 (1.89%) vSphere
6 3 (1.42%) Time Sharing Option
6 3 (1.42%) XenApp
7 2 (0.94%) GPFS
7 2 (0.94%) OpenSSH
7 2 (0.94%) UAG
7 2 (0.94%) VMware ESX
7 2 (0.94%) VMware ESXi
8 1 (0.47%) Microsoft App-V
8 1 (0.47%) Oracle RAC
8 1 (0.47%) VMware Server
Systems Management
1 27 (12.74%) SCCM
2 14 (6.60%) SCOM
3 10 (4.72%) Puppet
4 8 (3.77%) WSUS
5 7 (3.30%) SCSM
6 5 (2.36%) OpenView Configuration Management
6 5 (2.36%) yum
7 4 (1.89%) SCVMM
7 4 (1.89%) Tivoli
7 4 (1.89%) Windows Intune
8 3 (1.42%) CA Wily
8 3 (1.42%) Red Hat Satellite
9 2 (0.94%) AirWatch
9 2 (0.94%) DameWare
9 2 (0.94%) MOM
9 2 (0.94%) NetBackup
9 2 (0.94%) Opscode Chef
9 2 (0.94%) OVSD
10 1 (0.47%) Backup Exec
10 1 (0.47%) OPNET
Vendors
1 36 (16.98%) Microsoft
2 24 (11.32%) Cisco
3 20 (9.43%) VMware
4 14 (6.60%) Oracle
4 14 (6.60%) Red Hat
5 13 (6.13%) Citrix
5 13 (6.13%) Huawei
6 12 (5.66%) Remedy
7 10 (4.72%) CA
7 10 (4.72%) F5
8 9 (4.25%) Cyberoam
8 9 (4.25%) ServiceNow
9 8 (3.77%) NetApp
10 7 (3.30%) HP
11 6 (2.83%) Juniper
11 6 (2.83%) Veritas
12 5 (2.36%) IBM
13 4 (1.89%) BT
13 4 (1.89%) Novell
13 4 (1.89%) RightScale