The first table below looks at the demand for Problem Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Problem Management
Rank 115 184 179
Rank change year-on-year
+69 -5
Contract jobs citing Problem Management 144 53 69
As % of all contract IT jobs located in the South East 1.49% 0.63% 0.65%
As % of the Processes & Methodologies category 2.10% 0.90% 0.99%
Number of daily rates quoted 48 26 20
Average daily rate £316 £340 £375
Average daily rate % change year-on-year
-6.98% -9.33%
90% offered a daily rate of more than £200 £200 £270
10% offered a daily rate of more than £390 £450 £500
UK excluding London average daily rate £338 £325 £300
% change year-on-year
+3.84% +8.33%
Number of hourly rates quoted 10 2 5
Average hourly rate £15.63 £15.50 £30.00
Average hourly rate % change year-on-year
+0.80% -48.33%
90% offered a hourly rate of more than £10.90 £15.50 £14.50
10% offered a hourly rate of more than £180.00 £15.50 £33.00
UK excluding London average hourly rate £16.58 £17.25 £18.25
% change year-on-year
-3.86% -5.47%
Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6857 5921 6979
As % of all contract IT jobs located in the South East 70.79% 70.75% 65.82%
Number of daily rates quoted 3812 3079 3326
Average daily rate £375 £375 £370
Average daily rate % change year-on-year
- +1.35%
90% offered a daily rate of more than £248 £260 £250
10% offered a daily rate of more than £515 £513 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 278 256 361
Average hourly rate £27.00 £29.75 £27.50
Average hourly rate % change year-on-year
-9.24% +8.18%
90% offered a hourly rate of more than £12.50 £12.35 £13.50
10% offered a hourly rate of more than £55.00 £51.50 £42.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Problem Management
England

Problem Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the South East

Problem Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South East region.

Problem Management Daily Rate Trend in the South East

Problem Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 18 April 2014.

Problem Management Daily Rate Histogram in the South East

Problem Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South East region.

Problem Management Hourly Rate Trend in the South East

Problem Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the South East region over the 3 months to 18 April 2014.

Problem Management Hourly Rate Histogram in the South East

Problem Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Berkshire +51 85 £258 +3.00% 2
Buckinghamshire +7 26 £350 - 1
Surrey -11 9 £375 +10.29% 2
Hampshire +5 8 £180 -34.54% 5
Middlesex -4 7 £390 -11.36%
East Sussex - 5 £363 -
Oxfordshire -15 2 £200 -42.23%
West Sussex - 2 £375 - 6
Kent - - - - 2
Problem Management
England

Problem Management
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 77 (36.32%) Change Management
2 72 (33.96%) Telecoms
3 70 (33.02%) ITIL
4 49 (23.11%) Incident Management
5 46 (21.70%) Windows
6 40 (18.87%) Fault Management
7 38 (17.92%) Configuration Management
8 36 (16.98%) LDAP
8 36 (16.98%) DNS
8 36 (16.98%) SLA
8 36 (16.98%) Performance Management
9 35 (16.51%) Root Cause Analysis
10 31 (14.62%) Nokia Solutions and Networks
11 30 (14.15%) Service Management
12 29 (13.68%) Continuous Improvement
13 28 (13.21%) Active Directory
14 27 (12.74%) MS Excel
15 25 (11.79%) Front Office
15 25 (11.79%) Microsoft
16 23 (10.85%) Project Management
17 22 (10.38%) GGSN
17 22 (10.38%) SGSN
18 21 (9.91%) Finance
18 21 (9.91%) TCP/IP
19 20 (9.43%) Oracle
20 19 (8.96%) Juniper
20 19 (8.96%) SAN
20 19 (8.96%) Windows 7
21 18 (8.49%) Cisco
21 18 (8.49%) VMware

Problem Management
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT contractor jobs across the South East region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (6.60%) MS Exchange
2 12 (5.66%) Exchange Server 2010
3 11 (5.19%) WebSphere
4 10 (4.72%) Exchange Server 2007
4 10 (4.72%) IIS
5 9 (4.25%) WebLogic
6 5 (2.36%) Lync
6 5 (2.36%) Exchange Server 2013
7 4 (1.89%) Blackberry Enterprise Server
7 4 (1.89%) Oracle Workflow
8 1 (0.47%) Oracle Service Bus
8 1 (0.47%) SharePoint 2013
8 1 (0.47%) Oracle SOA Suite
8 1 (0.47%) Exchange Server 2003
8 1 (0.47%) SAS
8 1 (0.47%) Apache
8 1 (0.47%) SharePoint
8 1 (0.47%) GroupWise
8 1 (0.47%) BizTalk Server
Applications
1 27 (12.74%) MS Excel
2 17 (8.02%) MS Office
3 3 (1.42%) MS PowerPoint
4 1 (0.47%) MS Visio
4 1 (0.47%) MS Project
Business Applications
1 3 (1.42%) Remedy ITSM
2 2 (0.94%) RMDS
3 1 (0.47%) Oracle BPM
3 1 (0.47%) Remedy AR System
3 1 (0.47%) Oracle Applications
3 1 (0.47%) Oracle EBS
3 1 (0.47%) SAP Oil and Gas
3 1 (0.47%) assyst
Cloud Services
1 2 (0.94%) Cloud Computing
Communications & Networking
1 36 (16.98%) LDAP
1 36 (16.98%) DNS
2 22 (10.38%) GGSN
2 22 (10.38%) SGSN
3 21 (9.91%) TCP/IP
4 19 (8.96%) SAN
5 17 (8.02%) L2TP
5 17 (8.02%) SS7
6 16 (7.55%) 4G
6 16 (7.55%) Internet
7 15 (7.08%) 2G
7 15 (7.08%) 3G
7 15 (7.08%) MPLS
8 14 (6.60%) SMTP
8 14 (6.60%) GSM
9 13 (6.13%) WAN
9 13 (6.13%) HTTP
9 13 (6.13%) MGW
10 12 (5.66%) VPN
10 12 (5.66%) Firewall
Database & Business Intelligence
1 11 (5.19%) SQL Server
1 11 (5.19%) Oracle Database
2 7 (3.30%) DB2
3 4 (1.89%) DataStage
4 2 (0.94%) OLAP
4 2 (0.94%) Data Warehouse
4 2 (0.94%) OLTP
4 2 (0.94%) SQL Server Integration Services
4 2 (0.94%) SQL Server Reporting Services
5 1 (0.47%) Oracle Database 11g
5 1 (0.47%) Oracle BI EE
5 1 (0.47%) MarkLogic
5 1 (0.47%) Oracle Database 10g
5 1 (0.47%) Oracle Reports
Development Applications
1 6 (2.83%) ERwin
2 4 (1.89%) Toad
General
1 72 (33.96%) Telecoms
2 25 (11.79%) Front Office
3 21 (9.91%) Finance
4 8 (3.77%) Banking
5 7 (3.30%) Billing
6 6 (2.83%) Legal
7 5 (2.36%) Electronics
8 4 (1.89%) French Language
8 4 (1.89%) German Language
8 4 (1.89%) Italian Language
8 4 (1.89%) Japanese Language
9 2 (0.94%) Retail
9 2 (0.94%) Advertising
10 1 (0.47%) Spanish Language
10 1 (0.47%) Manufacturing
10 1 (0.47%) Games
10 1 (0.47%) Multimedia
10 1 (0.47%) Marketing
Job Titles
1 29 (13.68%) NOC Engineer
2 26 (12.26%) Analyst
3 23 (10.85%) Incident Manager
4 16 (7.55%) Support Analyst
5 13 (6.13%) Problem Manager
6 12 (5.66%) Network Support
7 11 (5.19%) Incident & Problem Manager
8 10 (4.72%) Business Analyst
8 10 (4.72%) Service Manager
8 10 (4.72%) 2nd Line Support
9 8 (3.77%) Server Engineer
9 8 (3.77%) Support Engineer
9 8 (3.77%) Developer
10 7 (3.30%) Applications Support
10 7 (3.30%) Support Manager
10 7 (3.30%) Delivery Manager
11 6 (2.83%) Architect
11 6 (2.83%) Server Support
11 6 (2.83%) Services Delivery Manager
11 6 (2.83%) 2nd Line Support Analyst
Libraries, Frameworks & Software Standards
1 10 (4.72%) J2EE
2 8 (3.77%) SOAP
2 8 (3.77%) Web Services
3 5 (2.36%) XML
4 4 (1.89%) WebSphere MQ
5 3 (1.42%) WAP
5 3 (1.42%) Middleware
6 2 (0.94%) WinForms
7 1 (0.47%) Oracle Fusion
7 1 (0.47%) WebCenter
7 1 (0.47%) XML Messaging
Miscellaneous
1 11 (5.19%) Clustering
2 9 (4.25%) Physics
2 9 (4.25%) Computer Science
3 4 (1.89%) Blackberry
3 4 (1.89%) iSeries
4 3 (1.42%) Management Information System
5 2 (0.94%) DTV
5 2 (0.94%) IVR
5 2 (0.94%) Replication
5 2 (0.94%) Video Conferencing
5 2 (0.94%) CMDB
6 1 (0.47%) Data Integration
6 1 (0.47%) Enterprise Software
6 1 (0.47%) PKI
6 1 (0.47%) MPEG
6 1 (0.47%) PMI
Operating Systems
1 46 (21.70%) Windows
2 19 (8.96%) Windows 7
3 17 (8.02%) Linux
4 16 (7.55%) Windows Server 2003
5 14 (6.60%) Windows Server 2008
5 14 (6.60%) UNIX
6 5 (2.36%) Windows XP
7 3 (1.42%) VMS
7 3 (1.42%) Solaris
8 2 (0.94%) Windows 2000
8 2 (0.94%) AIX
8 2 (0.94%) Windows Server 2012
9 1 (0.47%) pSOS
Processes & Methodologies
1 77 (36.32%) Change Management
2 70 (33.02%) ITIL
3 49 (23.11%) Incident Management
4 40 (18.87%) Fault Management
5 38 (17.92%) Configuration Management
6 36 (16.98%) Performance Management
7 35 (16.51%) Root Cause Analysis
8 30 (14.15%) Service Management
9 29 (13.68%) Continuous Improvement
10 23 (10.85%) Project Management
11 15 (7.08%) Performance Monitoring
12 14 (6.60%) Network Architecture
12 14 (6.60%) Migration
13 12 (5.66%) Performance Tuning
13 12 (5.66%) Business Continuity
13 12 (5.66%) Service Delivery
14 10 (4.72%) SOA
15 9 (4.25%) Business Analysis
15 9 (4.25%) DRM
16 8 (3.77%) Capacity Management
Programming Languages
1 16 (7.55%) SQL
2 11 (5.19%) Java
3 5 (2.36%) PowerShell
3 5 (2.36%) C
4 4 (1.89%) RPG
4 4 (1.89%) RPG IV
5 3 (1.42%) Korn
5 3 (1.42%) VB
5 3 (1.42%) Shell Script
6 2 (0.94%) C#
6 2 (0.94%) Perl
6 2 (0.94%) VB6
7 1 (0.47%) WebLogic Scripting Tool
7 1 (0.47%) C-shell
7 1 (0.47%) Bash Shell
7 1 (0.47%) VBScript
Qualifications
1 18 (8.49%) Degree
2 14 (6.60%) Security Cleared
3 12 (5.66%) Microsoft Certification
3 12 (5.66%) ITIL Certification
4 11 (5.19%) MCSE
5 9 (4.25%) A+ Certification
6 5 (2.36%) SC Cleared
7 4 (1.89%) DV Cleared
8 2 (0.94%) PMI Certification
8 2 (0.94%) MCDBA
8 2 (0.94%) MCITP
9 1 (0.47%) Six Sigma Black Belt
9 1 (0.47%) VMware Certified Professional (VCP)
9 1 (0.47%) HNC
9 1 (0.47%) CCIE
9 1 (0.47%) CCNP
9 1 (0.47%) CCNA
9 1 (0.47%) Cisco Certification
9 1 (0.47%) PMP
9 1 (0.47%) Sun Certification
Quality Assurance & Compliance
1 36 (16.98%) SLA
System Software
1 28 (13.21%) Active Directory
2 10 (4.72%) VMware Infrastructure
3 6 (2.83%) NLBS
3 6 (2.83%) vSphere
4 4 (1.89%) VMware ESXi
4 4 (1.89%) Forefront TMG
5 3 (1.42%) Hyper-V
6 2 (0.94%) KVM
6 2 (0.94%) XenApp
7 1 (0.47%) XenServer
7 1 (0.47%) XenDesktop
7 1 (0.47%) UAG
7 1 (0.47%) VMware ESX
7 1 (0.47%) Microsoft App-V
7 1 (0.47%) Squid
7 1 (0.47%) NFS
7 1 (0.47%) ISA Server
Systems Management
1 11 (5.19%) NetBackup
2 10 (4.72%) SCCM
3 6 (2.83%) Norton AntiVirus
3 6 (2.83%) WSUS
4 4 (1.89%) Symantec Enterprise Vault
4 4 (1.89%) SCOM
5 1 (0.47%) Backup Exec
Vendors
1 31 (14.62%) Nokia Solutions and Networks
2 25 (11.79%) Microsoft
3 20 (9.43%) Oracle
4 19 (8.96%) Juniper
5 18 (8.49%) Cisco
5 18 (8.49%) VMware
6 17 (8.02%) Velocent
7 11 (5.19%) CheckPoint
7 11 (5.19%) Remedy
8 10 (4.72%) Symantec
8 10 (4.72%) HP
9 9 (4.25%) Citrix
10 8 (3.77%) SAP
11 7 (3.30%) Blue Coat
11 7 (3.30%) Sun
12 6 (2.83%) IBM
12 6 (2.83%) Brocade
13 5 (2.36%) Intel
14 4 (1.89%) Veritas
14 4 (1.89%) McAfee
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