IT Support Contracts in the South West

IT Support
England > South West

The median IT Support daily rate in the South West is £203 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 114 109 113
Rank change year-on-year -5 +4 +6
Contract jobs requiring an IT Support 41 58 65
As % of all contract jobs advertised in the South West 1.28% 1.60% 1.75%
As % of the Job Titles category 1.37% 1.73% 1.84%
Number of daily rates quoted 27 40 43
10th Percentile £121 £104 £137
25th Percentile £142 £131 £153
Median daily rate (50th Percentile) £203 £168 £200
Median % change year-on-year +20.90% -16.25% +42.86%
75th Percentile £238 £195 £284
90th Percentile £281 £438 £435
England median daily rate £200 £200 £180
% change year-on-year - +11.11% +12.50%
Number of hourly rates quoted 13 6 5
10th Percentile £12.08 £13.12 £12.40
25th Percentile £13.85 £14.17 £15.25
Median hourly rate £25.00 £18.26 £17.00
Median % change year-on-year +36.93% +7.40% +3.03%
75th Percentile - £27.84 £18.00
90th Percentile - £102.50 £18.63
England median hourly rate £15.23 £20.00 £17.00
% change year-on-year -23.85% +17.65% +21.43%

All Contract IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 2,985 3,354 3,542
% of contract IT jobs with a recognized job title 93.34% 92.50% 95.37%
Number of daily rates quoted 1,906 2,517 2,534
10th Percentile £208 £263 £225
25th Percentile £381 £413 £400
Median daily rate (50th Percentile) £520 £525 £500
Median % change year-on-year -0.95% +5.00% +9.29%
75th Percentile £620 £638 £588
90th Percentile £700 £713 £658
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 396 267 205
10th Percentile £14.00 £18.09 £15.90
25th Percentile £27.50 £50.62 £17.50
Median hourly rate £55.00 £65.00 £47.00
Median % change year-on-year -15.38% +38.30% +9.94%
75th Percentile £70.81 £75.00 £63.60
90th Percentile £77.50 £85.00 £69.11
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

IT Support
Job Vacancy Trend in the South West

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support in the South West

IT Support
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing IT Support in the South West.

Daily rate trend for IT Support in the South West

IT Support
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing IT Support in the South West over the 6 months to 29 April 2024.

Daily rate histogram for IT Support in the South West

IT Support
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing IT Support in the South West.

Hourly rate trend for IT Support in the South West

IT Support
Hourly Rate Histogram in the South West

Hourly rate distribution of jobs citing IT Support in the South West over the 6 months to 29 April 2024.

Hourly rate histogram for IT Support in the South West

IT Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the South West region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Somerset +18 17 £134 -29.61% 13
Bristol +11 9 £229 +42.97% 10
Wiltshire -1 9 £200 +16.79% 13
Gloucestershire +8 3 £225 +87.50% 11
Cornwall -8 2 £203 +12.50% 4
Devon -12 2 £161 +43.33% 4
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 29 April 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring IT Support in the job title.

1 24 (58.54%) Social Skills
2 21 (51.22%) Windows
3 19 (46.34%) Microsoft 365
4 16 (39.02%) Problem-Solving
5 14 (34.15%) ITIL
6 13 (31.71%) Microsoft
6 13 (31.71%) Active Directory
6 13 (31.71%) Customer Service
7 11 (26.83%) Windows 10
8 10 (24.39%) Azure
9 9 (21.95%) Data Analysis
9 9 (21.95%) Knowledge Management
9 9 (21.95%) Incident Management
9 9 (21.95%) Problem Management
9 9 (21.95%) Data Protection
9 9 (21.95%) Continuous Improvement
9 9 (21.95%) Analytics
9 9 (21.95%) ITIL Foundation Certificate
9 9 (21.95%) User Experience
10 7 (17.07%) Microsoft Exchange
11 6 (14.63%) SharePoint
11 6 (14.63%) SLA
11 6 (14.63%) Mobile Device Management
11 6 (14.63%) Entra ID
12 5 (12.20%) OneDrive
12 5 (12.20%) Windows Server
12 5 (12.20%) Microsoft Intune
12 5 (12.20%) Android
12 5 (12.20%) Microsoft Office
12 5 (12.20%) SCCM

IT Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.07%) Microsoft Exchange
2 6 (14.63%) SharePoint
3 3 (7.32%) Skype for Business
Applications
1 5 (12.20%) Microsoft Office
2 1 (2.44%) Microsoft Excel
Cloud Services
1 19 (46.34%) Microsoft 365
2 10 (24.39%) Azure
3 6 (14.63%) Entra ID
4 5 (12.20%) OneDrive
5 1 (2.44%) Power Platform
5 1 (2.44%) PowerApps
5 1 (2.44%) WhatsApp
Communications & Networking
1 4 (9.76%) VPN
2 3 (7.32%) Firewall
2 3 (7.32%) LAN
2 3 (7.32%) Skype
2 3 (7.32%) WAN
3 1 (2.44%) IP Telephony
3 1 (2.44%) WebEx
General
1 24 (58.54%) Social Skills
2 3 (7.32%) Manufacturing
2 3 (7.32%) Presentation Skills
2 3 (7.32%) Telecoms
3 2 (4.88%) Analytical Skills
3 2 (4.88%) Electronics
3 2 (4.88%) Finance
3 2 (4.88%) Legal
3 2 (4.88%) Marketing
3 2 (4.88%) Public Sector
Miscellaneous
1 4 (9.76%) Management Information System
2 3 (7.32%) Self-Motivation
3 2 (4.88%) BYOD
3 2 (4.88%) Driving Licence
3 2 (4.88%) NHS
3 2 (4.88%) Onboarding
4 1 (2.44%) Analytical Mindset
4 1 (2.44%) Data Centre
4 1 (2.44%) Enterprise Software
4 1 (2.44%) Hybrid Cloud
4 1 (2.44%) Microsoft Licensing
4 1 (2.44%) Video Conferencing
Operating Systems
1 21 (51.22%) Windows
2 11 (26.83%) Windows 10
3 5 (12.20%) Android
3 5 (12.20%) Windows Server
4 2 (4.88%) Apple iOS
4 2 (4.88%) Windows 7
5 1 (2.44%) Windows Server 2012
5 1 (2.44%) Windows Server 2016
5 1 (2.44%) Windows Server 2019
Processes & Methodologies
1 16 (39.02%) Problem-Solving
2 14 (34.15%) ITIL
3 13 (31.71%) Customer Service
4 9 (21.95%) Analytics
4 9 (21.95%) Continuous Improvement
4 9 (21.95%) Data Analysis
4 9 (21.95%) Data Protection
4 9 (21.95%) Incident Management
4 9 (21.95%) Knowledge Management
4 9 (21.95%) Problem Management
4 9 (21.95%) User Experience
5 6 (14.63%) Mobile Device Management
6 4 (9.76%) ITSM
6 4 (9.76%) Service Management
6 4 (9.76%) Time Management
7 3 (7.32%) Decision-Making
7 3 (7.32%) Multi-Factor Authentication
7 3 (7.32%) Service Delivery
7 3 (7.32%) Virtual Infrastructure
8 2 (4.88%) Customer-Centric Approach
Programming Languages
1 1 (2.44%) PowerShell
Qualifications
1 9 (21.95%) ITIL Foundation Certificate
2 3 (7.32%) ITIL Certification
2 3 (7.32%) MCP
3 2 (4.88%) Degree
4 1 (2.44%) DBS Check
4 1 (2.44%) Dell Certification
4 1 (2.44%) SC Cleared
4 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 6 (14.63%) SLA
2 2 (4.88%) Data Quality
3 1 (2.44%) Cyber Essentials
3 1 (2.44%) ISO/IEC 27001
System Software
1 13 (31.71%) Active Directory
2 4 (9.76%) VMware Infrastructure
3 1 (2.44%) Hyper-V
3 1 (2.44%) Virtual Machines
3 1 (2.44%) VMware Server
Systems Management
1 5 (12.20%) Microsoft Intune
1 5 (12.20%) SCCM
Vendors
1 13 (31.71%) Microsoft
2 4 (9.76%) Cisco
2 4 (9.76%) Citrix
2 4 (9.76%) VMware
3 3 (7.32%) ServiceNow
4 2 (4.88%) SAP
5 1 (2.44%) Avaya
5 1 (2.44%) BT
5 1 (2.44%) Dell
5 1 (2.44%) HP
5 1 (2.44%) Toshiba
5 1 (2.44%) Xerox