Remote Support Engineer Contracts

Remote Support Engineer
UK

The median Remote Support Engineer daily rate in the UK is £400, according to job vacancies posted in the 6 months leading up to 31 October 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 532 592 790
Rank change year-on-year +60 +198 -4
Contract jobs requiring a Remote Support Engineer 17 35 46
As % of all contract jobs advertised in the UK 0.046% 0.074% 0.057%
As % of the Job Titles category 0.050% 0.079% 0.059%
Number of daily rates quoted 9 31 26
10th Percentile £173 £350 £169
25th Percentile £331 £381 £263
Median daily rate (50th Percentile) £400 £442 £363
Median % change year-on-year -9.50% +21.93% +11.54%
75th Percentile £438 £450 £450
90th Percentile £524 - £538
UK excluding London median daily rate £163 - £280
% change year-on-year - - +36.59%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £16.54
Median hourly rate - - £16.94
75th Percentile - - £17.33
90th Percentile - - -
UK excluding London median hourly rate - - -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,956 44,250 77,454
% of contract IT jobs with a recognized job title 92.82% 93.82% 95.23%
Number of daily rates quoted 20,486 30,168 54,199
10th Percentile £300 £300 £316
25th Percentile £411 £413 £431
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +10.00%
75th Percentile £638 £650 £650
90th Percentile £738 £744 £750
UK excluding London median daily rate £490 £500 £500
% change year-on-year -2.00% - +11.11%
Number of hourly rates quoted 1,295 1,536 1,766
10th Percentile £15.08 £14.89 £13.00
25th Percentile £20.27 £19.06 £16.50
Median hourly rate £38.00 £45.00 £27.73
Median % change year-on-year -15.56% +62.28% +38.65%
75th Percentile £65.00 £65.00 £60.50
90th Percentile £73.75 £77.50 £71.88
UK excluding London median hourly rate £37.50 £44.50 £23.50
% change year-on-year -15.73% +89.36% +31.43%

Remote Support Engineer
Job Vacancy Trend

Job postings that featured Remote Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Remote Support Engineer in the UK

Remote Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remote Support Engineer.

Daily rate trend for Remote Support Engineer in the UK

Remote Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Remote Support Engineer over the 6 months to 31 October 2024.

Daily rate histogram for Remote Support Engineer in the UK

Remote Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remote Support Engineer.

Hourly rate trend for Remote Support Engineer in the UK

Remote Support Engineer
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remote Support Engineer within the UK over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +57 13 £400 -7.73% 4
England +77 10 £394 -1.56% 2
London +47 5 £438 +9.38%
UK excluding London - 5 £163 - 3
Channel Islands - 2 - - 1
South East - 2 £163 - 2
East Midlands - 1 - -
Midlands - 1 - -

Remote Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 31 October 2024, Remote Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Remote Support Engineer in the job title.

1 7 (41.18%) VMware
1 7 (41.18%) DNS
2 6 (35.29%) Migration
3 4 (23.53%) BGP
3 4 (23.53%) Cisco
3 4 (23.53%) Windows
3 4 (23.53%) Python
3 4 (23.53%) DHCP
3 4 (23.53%) VMware Infrastructure
3 4 (23.53%) AWS
3 4 (23.53%) Analytics
4 3 (17.65%) Ansible
4 3 (17.65%) tcpdump
4 3 (17.65%) F5
4 3 (17.65%) Microsoft Intune
4 3 (17.65%) NX-OS
4 3 (17.65%) Windows Server
4 3 (17.65%) Infoblox
4 3 (17.65%) Azure
4 3 (17.65%) Wireshark
4 3 (17.65%) Load Balancing
4 3 (17.65%) Data Migration
4 3 (17.65%) SC Cleared
4 3 (17.65%) Security Cleared
4 3 (17.65%) LAN
4 3 (17.65%) WAN
4 3 (17.65%) Microsoft
4 3 (17.65%) SSL
4 3 (17.65%) VPN
4 3 (17.65%) Active Directory

Remote Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) Microsoft Exchange
2 1 (5.88%) SharePoint
2 1 (5.88%) WebLogic
Business Applications
1 1 (5.88%) NetSuite
Cloud Services
1 4 (23.53%) AWS
2 3 (17.65%) Azure
3 2 (11.76%) Entra ID
3 2 (11.76%) Microsoft 365
4 1 (5.88%) Amazon EC2
4 1 (5.88%) OneDrive
4 1 (5.88%) SaaS
Communications & Networking
1 7 (41.18%) DNS
2 4 (23.53%) BGP
2 4 (23.53%) DHCP
3 3 (17.65%) LAN
3 3 (17.65%) NX-OS
3 3 (17.65%) OSPF
3 3 (17.65%) SD-WAN
3 3 (17.65%) SSL
3 3 (17.65%) tcpdump
3 3 (17.65%) VPN
3 3 (17.65%) WAN
3 3 (17.65%) Wireshark
4 2 (11.76%) Diameter Protocol
4 2 (11.76%) Firewall
4 2 (11.76%) GGSN
4 2 (11.76%) IPsec
4 2 (11.76%) SS7
5 1 (5.88%) NGFW
5 1 (5.88%) VLAN
5 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) Data Lake
Development Applications
1 1 (5.88%) Oracle APEX
General
1 3 (17.65%) Telecoms
2 2 (11.76%) Automotive
2 2 (11.76%) Billing
2 2 (11.76%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) Middleware
Miscellaneous
1 1 (5.88%) Data Protection Act
Operating Systems
1 4 (23.53%) Windows
2 3 (17.65%) Windows Server
3 2 (11.76%) Windows Server 2012
4 1 (5.88%) Linux
4 1 (5.88%) Mac OS
Processes & Methodologies
1 6 (35.29%) Migration
2 4 (23.53%) Analytics
3 3 (17.65%) Data Migration
3 3 (17.65%) Load Balancing
3 3 (17.65%) Problem-Solving
4 2 (11.76%) DevOps
4 2 (11.76%) Infrastructure Engineering
4 2 (11.76%) Service Delivery
5 1 (5.88%) Break/Fix
5 1 (5.88%) Change Management
5 1 (5.88%) Continuous Improvement
5 1 (5.88%) Customer Service
5 1 (5.88%) Data Analytics
5 1 (5.88%) Data Protection
5 1 (5.88%) Incident Management
5 1 (5.88%) IT Governance
5 1 (5.88%) Mobile Device Management
5 1 (5.88%) Project Management
5 1 (5.88%) Risk Management
5 1 (5.88%) User Acceptance Testing
Programming Languages
1 4 (23.53%) Python
2 2 (11.76%) SQL
3 1 (5.88%) C#
3 1 (5.88%) F#
3 1 (5.88%) PL/SQL
Qualifications
1 3 (17.65%) SC Cleared
1 3 (17.65%) Security Cleared
2 1 (5.88%) AWS Certification
2 1 (5.88%) AWS Certified Cloud Practitioner
2 1 (5.88%) AWS Certified Solutions Architect
2 1 (5.88%) CCNA
2 1 (5.88%) CCNP
2 1 (5.88%) Cisco Certification
2 1 (5.88%) MCSA
2 1 (5.88%) MCSE
2 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.88%) QA
System Software
1 4 (23.53%) VMware Infrastructure
2 3 (17.65%) Active Directory
2 3 (17.65%) ProxySG
3 2 (11.76%) VMware ESXi
4 1 (5.88%) Hyper-V
4 1 (5.88%) Virtual Machines
Systems Management
1 3 (17.65%) Ansible
1 3 (17.65%) Microsoft Intune
2 1 (5.88%) Jamf Pro
2 1 (5.88%) SCCM
2 1 (5.88%) SolarWinds Orion
Vendors
1 7 (41.18%) VMware
2 4 (23.53%) Cisco
3 3 (17.65%) Blue Coat
3 3 (17.65%) F5
3 3 (17.65%) Infoblox
3 3 (17.65%) Microsoft
4 2 (11.76%) Huawei
4 2 (11.76%) Nokia
4 2 (11.76%) Zscaler
5 1 (5.88%) Apple
5 1 (5.88%) Ariba
5 1 (5.88%) Citrix
5 1 (5.88%) Google
5 1 (5.88%) Okta
5 1 (5.88%) Oracle
5 1 (5.88%) Palo Alto
5 1 (5.88%) Salesforce
5 1 (5.88%) SAP
5 1 (5.88%) SolarWinds
5 1 (5.88%) Veeam