Break/Fix Contracts

Break/Fix
UK

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 403 536 664
Rank change year-on-year +133 +128 -69
Contract jobs citing Break/Fix 198 184 187
As % of all contract jobs advertised in the UK 0.46% 0.31% 0.21%
As % of the Processes & Methodologies category 0.53% 0.34% 0.23%
Number of daily rates quoted 102 144 107
10th Percentile £105 £105 £130
25th Percentile £126 £140 £145
Median daily rate (50th Percentile) £160 £167 £190
Median % change year-on-year -4.19% -12.11% +26.67%
75th Percentile £300 £220 £293
90th Percentile £608 £487 £381
UK excluding London median daily rate £180 £167 £190
% change year-on-year +7.78% -12.11% +35.71%
Number of hourly rates quoted 62 5 14
10th Percentile £11.75 £14.74 £10.83
25th Percentile £15.75 £16.23 £13.13
Median hourly rate £17.50 £17.70 £16.28
Median % change year-on-year -1.13% +8.71% +25.25%
75th Percentile £19.50 £21.25 £19.78
90th Percentile £23.58 £21.26 £23.70
UK excluding London median hourly rate £16.60 £17.70 £15.74
% change year-on-year -6.21% +12.45% +21.08%

All Process and Methodology Skills
UK

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,374 53,774 80,482
As % of all contract IT jobs advertised in the UK 86.31% 89.91% 90.60%
Number of daily rates quoted 24,095 37,304 56,474
10th Percentile £300 £325 £340
25th Percentile £413 £438 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +8.25%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +9.20%
Number of hourly rates quoted 2,422 1,763 1,928
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.25 £15.25
Median hourly rate £35.00 £37.34 £25.00
Median % change year-on-year -6.27% +49.36% -
75th Percentile £59.44 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.75
UK excluding London median hourly rate £36.00 £36.00 £20.00
% change year-on-year - +80.00% -8.17%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 27 April 2024.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +91 157 £180 +7.78% 54
England +122 148 £163 -5.80% 56
Scotland +59 43 £169 +5.47% 17
North of England +51 43 £126 -3.08% 7
London +95 41 £150 -0.83% 17
South East +39 41 £500 +189.86% 13
Yorkshire +32 21 £160 +40.97% 2
North West +25 20 £126 -42.73% 2
Work from Home +132 19 £500 +100.00% 7
South West +24 13 £110 -45.00% 6
East of England +9 6 £134 -7.76% 8
Wales +13 5 - -
Midlands -1 4 £107 -80.59% 3
East Midlands +2 3 £104 -82.38% 2
North East +17 2 - - 3
Northern Ireland +9 2 £143 - 3
West Midlands +22 1 £110 -18.22% 1

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (4.55%) Blackberry Enterprise Server
2 2 (1.01%) Microsoft Exchange
3 1 (0.51%) SharePoint
Applications
1 9 (4.55%) Microsoft Office
2 1 (0.51%) Microsoft Excel
2 1 (0.51%) Spreadsheet
Business Applications
1 1 (0.51%) SAP S/4HANA
Cloud Services
1 20 (10.10%) Azure
2 13 (6.57%) Microsoft 365
2 13 (6.57%) OCI
3 6 (3.03%) Azure DevOps
4 5 (2.53%) Azure API Management
4 5 (2.53%) Azure Data Factory
4 5 (2.53%) Azure Functions
4 5 (2.53%) Azure Key Vault
4 5 (2.53%) Azure Logic Apps
4 5 (2.53%) Azure Monitor
4 5 (2.53%) Serverless
5 2 (1.01%) OneDrive
6 1 (0.51%) Entra ID
6 1 (0.51%) Figma
6 1 (0.51%) npm
6 1 (0.51%) PaaS
6 1 (0.51%) SaaS
Communications & Networking
1 25 (12.63%) SAN
2 16 (8.08%) DHCP
2 16 (8.08%) DNS
3 15 (7.58%) ATM
4 13 (6.57%) Firewall
5 12 (6.06%) LAN
6 11 (5.56%) WAN
6 11 (5.56%) Wi-Fi
7 8 (4.04%) VPN
8 5 (2.53%) 3G
9 4 (2.02%) 2G
9 4 (2.02%) 4G
9 4 (2.02%) Ethernet
9 4 (2.02%) SDH
10 3 (1.52%) Internet
11 1 (0.51%) iSCSI
11 1 (0.51%) WebEx
Database & Business Intelligence
1 5 (2.53%) Azure SQL Database
1 5 (2.53%) SQL Server
2 3 (1.52%) NoSQL
2 3 (1.52%) SQL Server Integration Services
Development Applications
1 6 (3.03%) Visual Studio
2 5 (2.53%) JIRA
3 1 (0.51%) rollup.js
3 1 (0.51%) webpack
General
1 66 (33.33%) Analytical Skills
2 46 (23.23%) Social Skills
3 39 (19.70%) Public Sector
4 10 (5.05%) Finance
5 9 (4.55%) Retail
6 6 (3.03%) Organisational Skills
7 4 (2.02%) Presentation Skills
8 3 (1.52%) Inclusion and Diversity
9 1 (0.51%) Legal
9 1 (0.51%) Telecoms
Job Titles
1 75 (37.88%) IT Engineer
2 62 (31.31%) Field Engineer
3 60 (30.30%) Field Service Engineer
4 27 (13.64%) Support Engineer
5 20 (10.10%) Break Fix Engineer
6 19 (9.60%) Desktop Engineer
6 19 (9.60%) Desktop Support
7 14 (7.07%) Infrastructure Engineer
8 12 (6.06%) Desktop Support Engineer
8 12 (6.06%) Hardware Engineer
8 12 (6.06%) IT Technician
9 10 (5.05%) IT Support
9 10 (5.05%) Mobile Engineer
10 9 (4.55%) Storage Engineer
11 8 (4.04%) Server Engineer
12 7 (3.54%) Computer Engineer
12 7 (3.54%) Deskside Engineer
12 7 (3.54%) IT Support Engineer
12 7 (3.54%) Network Engineer
13 6 (3.03%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 5 (2.53%) ARM Templates
2 3 (1.52%) .NET
2 3 (1.52%) JSON
2 3 (1.52%) OAuth
2 3 (1.52%) OpenID
2 3 (1.52%) REST
2 3 (1.52%) SOAP
2 3 (1.52%) XML
3 1 (0.51%) CSS
3 1 (0.51%) Enzyme
3 1 (0.51%) Jest
3 1 (0.51%) Next.js
3 1 (0.51%) React
3 1 (0.51%) Redux
3 1 (0.51%) Sass
Miscellaneous
1 51 (25.76%) Analytical Mindset
2 34 (17.17%) Data Centre
3 15 (7.58%) Driving Licence
4 11 (5.56%) EPoS
5 9 (4.55%) Smartphone
6 6 (3.03%) Blackberry
6 6 (3.03%) Distributed Systems
6 6 (3.03%) Self-Motivation
7 4 (2.02%) Data Protection Act
8 2 (1.01%) CMDB
8 2 (1.01%) iPhone
8 2 (1.01%) Video Conferencing
9 1 (0.51%) Cloud Native
9 1 (0.51%) Enterprise Software
9 1 (0.51%) Enterprise Storage
9 1 (0.51%) Management Information System
9 1 (0.51%) Smartcard
9 1 (0.51%) W3C
Operating Systems
1 44 (22.22%) Windows
2 30 (15.15%) Windows 10
3 18 (9.09%) Linux
4 13 (6.57%) Windows Server
4 13 (6.57%) Windows Server 2012
4 13 (6.57%) Windows Server 2016
4 13 (6.57%) Windows Server 2019
4 13 (6.57%) Windows XP
5 9 (4.55%) Windows 7
6 7 (3.54%) Android
6 7 (3.54%) Unix
7 6 (3.03%) Mac OS X
7 6 (3.03%) Windows 8
8 1 (0.51%) Apple iOS
Processes & Methodologies
1 88 (44.44%) Problem-Solving
2 68 (34.34%) Customer Service
3 25 (12.63%) ITIL
4 22 (11.11%) Proactive Monitoring
5 18 (9.09%) Disaster Recovery
6 16 (8.08%) Server Management
7 14 (7.07%) Infrastructure Engineering
8 13 (6.57%) Converged Infrastructure
8 13 (6.57%) Performance Monitoring
8 13 (6.57%) Performance Tuning
8 13 (6.57%) Project Management
8 13 (6.57%) Storage Management
9 12 (6.06%) Preventative Maintenance
10 11 (5.56%) Incident Management
11 10 (5.05%) Inventory Management
12 7 (3.54%) Service Delivery
13 6 (3.03%) DevOps
13 6 (3.03%) Infrastructure as Code
13 6 (3.03%) Problem Management
13 6 (3.03%) Security Testing
Programming Languages
1 18 (9.09%) PowerShell
2 3 (1.52%) C#
2 3 (1.52%) SQL
Qualifications
1 37 (18.69%) Security Cleared
2 34 (17.17%) SC Cleared
3 19 (9.60%) CCNA
3 19 (9.60%) Cisco Certification
4 14 (7.07%) Degree
5 13 (6.57%) CCNP
5 13 (6.57%) DV Cleared
6 10 (5.05%) A+ Certification
7 7 (3.54%) DBS Check
7 7 (3.54%) Microsoft Certification
8 6 (3.03%) MCSE
8 6 (3.03%) Network+ Certification
9 2 (1.01%) BPSS Clearance
10 1 (0.51%) Server+ Certification
Quality Assurance & Compliance
1 9 (4.55%) SLA
2 1 (0.51%) Accessibility
System Software
1 27 (13.64%) Active Directory
2 14 (7.07%) VMware Infrastructure
3 13 (6.57%) Hyper-V
3 13 (6.57%) VMware ESXi
4 3 (1.52%) Firmware
5 1 (0.51%) NFS
Systems Management
1 17 (8.59%) SCCM
2 13 (6.57%) EMC NetWorker
2 13 (6.57%) NetBackup
2 13 (6.57%) SCOM
2 13 (6.57%) vCenter Server
2 13 (6.57%) WSUS
3 3 (1.52%) Dell DRAC
4 1 (0.51%) Single Sign-On
Vendors
1 31 (15.66%) Cisco
2 30 (15.15%) Dell
2 30 (15.15%) Microsoft
3 24 (12.12%) HP
3 24 (12.12%) Juniper
4 21 (10.61%) ServiceNow
5 14 (7.07%) EMC
5 14 (7.07%) VMware
6 13 (6.57%) 3PAR
6 13 (6.57%) Extreme Networks
6 13 (6.57%) Meraki
6 13 (6.57%) Oracle
6 13 (6.57%) Palo Alto
6 13 (6.57%) Symantec
6 13 (6.57%) Veeam
7 11 (5.56%) 3Com
7 11 (5.56%) Aruba
7 11 (5.56%) Brocade
7 11 (5.56%) Citrix
8 7 (3.54%) Apple