The table below looks at the statistics for the Service Manager role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 171 184 187
Rank change year-on-year
+13 +3
Contract jobs requiring a Service Manager 31 40 32
As % of all contract IT jobs located in the City of London 0.52% 0.55% 0.43%
As % of the Job Titles category 0.56% 0.59% 0.46%
Number of daily rates quoted 25 23 25
Average daily rate
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£375 £400 £500
Average daily rate % change year-on-year
-6.25% -20.00%
90% offered a daily rate of more than £295 £350 £325
10% offered a daily rate of more than £508 £570 £630
UK excluding London average daily rate £400 £378 £355
% change year-on-year
+5.96% +6.33%
Number of hourly rates quoted 1 1 0
Average hourly rate £32.50 £52.82 -
Average hourly rate % change year-on-year
-38.46% -
UK excluding London average hourly rate £25.00 £22.25 £26.50
% change year-on-year
+12.35% -16.03%
Service Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5515 6745 6898
As % of all contract IT jobs located in the City of London 92.86% 92.52% 92.80%
Number of daily rates quoted 4132 4902 5027
Average daily rate £450 £450 £450
90% offered a daily rate of more than £268 £275 £275
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 104 141 163
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £30.82 £38.00 £44.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Service Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the City of London

Service Manager
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the City of London region.

Service Manager Daily Rate Trend in the City of London

Service Manager
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the City of London region over the 3 months to 21 October 2014.

Service Manager Daily Rate Histogram in the City of London

Service Manager
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the City of London region.

Service Manager Hourly Rate Trend in the City of London

Service Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 21 October 2014, IT contractor jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 30 (48.39%) ITIL
2 25 (40.32%) Service Delivery
3 16 (25.81%) Finance
4 14 (22.58%) Service Management
5 10 (16.13%) Microsoft
6 9 (14.52%) Change Management
6 9 (14.52%) Banking
6 9 (14.52%) Incident Management
7 8 (12.90%) Migration
7 8 (12.90%) MS Excel
8 7 (11.29%) Security Cleared
8 7 (11.29%) Team Foundation Server
8 7 (11.29%) Client/Server
8 7 (11.29%) SQL
8 7 (11.29%) SQL Server
8 7 (11.29%) ITIL Certification
8 7 (11.29%) SLA
8 7 (11.29%) Disaster Recovery
8 7 (11.29%) User Acceptance Testing
9 6 (9.68%) Performance Testing
9 6 (9.68%) Agile Software Development
9 6 (9.68%) ITSM
9 6 (9.68%) Project Management
10 5 (8.06%) PRINCE2
10 5 (8.06%) Investment Banking
10 5 (8.06%) Stakeholder Management
11 4 (6.45%) Windows
11 4 (6.45%) NHS
12 3 (4.84%) Remedy
12 3 (4.84%) Configuration Management

Service Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 21 October 2014, IT contractor jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.23%) SharePoint
2 1 (1.61%) MS Exchange
2 1 (1.61%) Blackberry Enterprise Server
Applications
1 8 (12.90%) MS Excel
2 2 (3.23%) MS PowerPoint
2 2 (3.23%) MS Office
3 1 (1.61%) Spreadsheet
3 1 (1.61%) MS Visio
Business Applications
1 3 (4.84%) Remedy ITSM
2 1 (1.61%) Oracle Retail
2 1 (1.61%) SAP HR
Cloud Services
1 3 (4.84%) SaaS
1 3 (4.84%) PaaS
2 2 (3.23%) IaaS
Communications & Networking
1 1 (1.61%) DHCP
1 1 (1.61%) DNS
1 1 (1.61%) Intranet
1 1 (1.61%) MPLS
1 1 (1.61%) OSPF
1 1 (1.61%) BGP
1 1 (1.61%) EIGRP
1 1 (1.61%) IPsec
1 1 (1.61%) Cisco Nexus
1 1 (1.61%) Multicast
Database & Business Intelligence
1 7 (11.29%) SQL Server
2 1 (1.61%) Crystal Reports
2 1 (1.61%) BusinessObjects
2 1 (1.61%) SQL Server Integration Services
2 1 (1.61%) BusinessObjects Web Intelligence
2 1 (1.61%) SQL Server Analysis Services
Development Applications
1 7 (11.29%) Team Foundation Server
General
1 16 (25.81%) Finance
2 9 (14.52%) Banking
3 5 (8.06%) Investment Banking
4 3 (4.84%) Retail
5 1 (1.61%) Billing
5 1 (1.61%) Financial Institution
5 1 (1.61%) Telecoms
5 1 (1.61%) Aerospace
5 1 (1.61%) Legal
5 1 (1.61%) Advertising
5 1 (1.61%) Publishing
5 1 (1.61%) General Ledger
5 1 (1.61%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.61%) .NET
Miscellaneous
1 7 (11.29%) Client/Server
2 4 (6.45%) NHS
3 2 (3.23%) Video Conferencing
3 2 (3.23%) Analytical Skills
4 1 (1.61%) Management Information System
4 1 (1.61%) Freedom of Information
4 1 (1.61%) Statistics
4 1 (1.61%) Data Protection Act
4 1 (1.61%) Freedom of Information Act
4 1 (1.61%) Credit Risk
Operating Systems
1 4 (6.45%) Windows
2 2 (3.23%) Windows Server 2012
3 1 (1.61%) Windows 7
3 1 (1.61%) Windows 8
Processes & Methodologies
1 30 (48.39%) ITIL
2 25 (40.32%) Service Delivery
3 14 (22.58%) Service Management
4 9 (14.52%) Change Management
4 9 (14.52%) Incident Management
5 8 (12.90%) Migration
6 7 (11.29%) Disaster Recovery
6 7 (11.29%) User Acceptance Testing
7 6 (9.68%) Performance Testing
7 6 (9.68%) Agile Software Development
7 6 (9.68%) ITSM
7 6 (9.68%) Project Management
8 5 (8.06%) PRINCE2
8 5 (8.06%) Stakeholder Management
9 3 (4.84%) Configuration Management
9 3 (4.84%) Supplier Management
10 2 (3.23%) Knowledge Management
10 2 (3.23%) Resource Management
10 2 (3.23%) Matrix Management
10 2 (3.23%) Quality Management
Programming Languages
1 7 (11.29%) SQL
Qualifications
1 7 (11.29%) ITIL Certification
1 7 (11.29%) Security Cleared
2 3 (4.84%) ITIL Foundation Certificate
3 2 (3.23%) PRINCE2 Certification
3 2 (3.23%) SC Cleared
3 2 (3.23%) DV Cleared
4 1 (1.61%) MCSE
4 1 (1.61%) CISSP
4 1 (1.61%) Microsoft Certification
4 1 (1.61%) PMP
4 1 (1.61%) PMI Certification
4 1 (1.61%) Degree
Quality Assurance & Compliance
1 7 (11.29%) SLA
2 2 (3.23%) COBIT
3 1 (1.61%) QA
3 1 (1.61%) FINREP
3 1 (1.61%) Sarbanes-Oxley
System Software
1 1 (1.61%) Active Directory
Systems Management
1 1 (1.61%) SCCM
Vendors
1 10 (16.13%) Microsoft
2 3 (4.84%) Remedy
2 3 (4.84%) Oracle
2 3 (4.84%) SAP
3 2 (3.23%) HP
3 2 (3.23%) BMC
4 1 (1.61%) Polycom
4 1 (1.61%) F5
4 1 (1.61%) Cisco
4 1 (1.61%) Business Objects
City of London
Claremont Consulting Limited
Rate: £200 - £230 per day
Posted: Yesterday
City of London
Computer Futures
Rate: £400 - £500 per day + DOE
Posted: 6 days ago
City of London
Computer Futures
Rate: £500 per day + DOE
Posted: 13 days ago