The table below looks at the statistics for the Service Manager role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Services Manager
Rank 159 174 190
Rank change year-on-year
+15 +16
Contract jobs requiring a Service Manager 44 29 26
As % of all contract IT jobs located in the City of London 0.75% 0.49% 0.38%
As % of the Job Titles category 0.81% 0.53% 0.40%
Number of daily rates quoted 37 23 19
Average daily rate
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£475 £375 £425
Average daily rate % change year-on-year
+26.66% -11.76%
90% offered a daily rate of more than £315 £230 £241
10% offered a daily rate of more than £625 £525 £605
UK excluding London average daily rate £400 £378 £350
% change year-on-year
+5.96% +7.85%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £30.52 £26.83 £130.00
% change year-on-year
+13.75% -79.36%
Service Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5399 5444 6439
As % of all contract IT jobs located in the City of London 92.31% 92.33% 93.01%
Number of daily rates quoted 4165 4057 4765
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £265 £283
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 93 72 161
Average hourly rate £21.00 £18.46 £20.00
Average hourly rate % change year-on-year
+13.75% -7.70%
90% offered a hourly rate of more than £11.00 £12.00 £11.50
10% offered a hourly rate of more than £37.05 £32.03 £52.50
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Service Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the City of London

Service Manager
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the City of London region.

Service Manager Daily Rate Trend in the City of London

Service Manager
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the City of London region over the 3 months to 30 June 2015.

Service Manager Daily Rate Histogram in the City of London

Service Manager
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the City of London region.

Service Manager Hourly Rate Trend in the City of London

Service Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 30 June 2015, IT contractor jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 54 (63.53%) ITIL
2 45 (52.94%) Service Delivery
3 36 (42.35%) Service Management
4 30 (35.29%) Finance
5 16 (18.82%) ITSM
6 13 (15.29%) Change Management
6 13 (15.29%) ITIL Certification
7 12 (14.12%) Project Management
7 12 (14.12%) SLA
7 12 (14.12%) Stakeholder Management
7 12 (14.12%) Problem Management
8 9 (10.59%) Analytical Skills
8 9 (10.59%) SAP
9 8 (9.41%) Windows
9 8 (9.41%) Asset Management
10 7 (8.24%) Agile Software Development
10 7 (8.24%) SAP FI/CO
10 7 (8.24%) SAP CO
10 7 (8.24%) SAP FI
11 6 (7.06%) Microsoft
11 6 (7.06%) BusinessObjects
11 6 (7.06%) Configuration Management
11 6 (7.06%) PRINCE2
11 6 (7.06%) Business Objects
11 6 (7.06%) Advertising
11 6 (7.06%) Supplier Management
11 6 (7.06%) QA
11 6 (7.06%) People Management
11 6 (7.06%) SAP BPC
12 5 (5.88%) Data Centre

Service Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 30 June 2015, IT contractor jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.35%) SharePoint
1 2 (2.35%) MS Exchange
2 1 (1.18%) Exchange Server 2010
2 1 (1.18%) IIS
Applications
1 2 (2.35%) MS Excel
2 1 (1.18%) MS Visio
2 1 (1.18%) MS PowerPoint
2 1 (1.18%) MS Office
Business Applications
1 7 (8.24%) SAP FI/CO
1 7 (8.24%) SAP CO
1 7 (8.24%) SAP FI
2 6 (7.06%) SAP BPC
3 2 (2.35%) Remedy ITSM
4 1 (1.18%) Oracle Retail
4 1 (1.18%) HiPortfolio
4 1 (1.18%) MultiFonds
4 1 (1.18%) SAP ERP
Cloud Services
1 2 (2.35%) Office 365
2 1 (1.18%) IaaS
2 1 (1.18%) SoftLayer
2 1 (1.18%) Amazon AWS
2 1 (1.18%) SaaS
Communications & Networking
1 2 (2.35%) VPN
1 2 (2.35%) SAN
1 2 (2.35%) WAN
1 2 (2.35%) NAS
2 1 (1.18%) LAN
2 1 (1.18%) DHCP
2 1 (1.18%) TCP/IP
2 1 (1.18%) Internet
2 1 (1.18%) Firewall
Database & Business Intelligence
1 6 (7.06%) BusinessObjects
2 3 (3.53%) SQL Server
3 1 (1.18%) DB2
3 1 (1.18%) Oracle Database
Development Applications
1 1 (1.18%) JIRA
General
1 30 (35.29%) Finance
2 6 (7.06%) Advertising
3 4 (4.71%) Banking
4 3 (3.53%) Telecoms
5 2 (2.35%) Law
6 1 (1.18%) Front Office
6 1 (1.18%) Retail
6 1 (1.18%) Billing
6 1 (1.18%) Swedish Language
Libraries, Frameworks & Software Standards
1 4 (4.71%) .NET
2 2 (2.35%) J2EE
Miscellaneous
1 9 (10.59%) Analytical Skills
2 5 (5.88%) Data Centre
3 2 (2.35%) Biometrics
3 2 (2.35%) CMDB
4 1 (1.18%) Fat Client
4 1 (1.18%) iPhone
4 1 (1.18%) iPad
4 1 (1.18%) Hedge funds
4 1 (1.18%) Enterprise Software
4 1 (1.18%) User Experience
4 1 (1.18%) Blackberry
4 1 (1.18%) GIS
4 1 (1.18%) Management Information System
4 1 (1.18%) Statistics
4 1 (1.18%) Thin Client
4 1 (1.18%) Hybrid Cloud
Operating Systems
1 8 (9.41%) Windows
2 2 (2.35%) Windows XP
2 2 (2.35%) Android
2 2 (2.35%) Apple iOS
3 1 (1.18%) Windows 8
3 1 (1.18%) Windows Server 2008
3 1 (1.18%) Windows 7
3 1 (1.18%) Mac OS X
3 1 (1.18%) Windows Server 2003
3 1 (1.18%) Linux
3 1 (1.18%) UNIX
Processes & Methodologies
1 54 (63.53%) ITIL
2 45 (52.94%) Service Delivery
3 36 (42.35%) Service Management
4 16 (18.82%) ITSM
5 13 (15.29%) Change Management
6 12 (14.12%) Stakeholder Management
6 12 (14.12%) Project Management
6 12 (14.12%) Problem Management
7 8 (9.41%) Asset Management
8 7 (8.24%) Agile Software Development
9 6 (7.06%) Supplier Management
9 6 (7.06%) Configuration Management
9 6 (7.06%) PRINCE2
9 6 (7.06%) People Management
10 5 (5.88%) Incident Management
11 4 (4.71%) Release Management
11 4 (4.71%) Open Source
11 4 (4.71%) Root Cause Analysis
11 4 (4.71%) Agile Project Management
11 4 (4.71%) Coaching
Programming Languages
1 4 (4.71%) C#
2 2 (2.35%) Java
2 2 (2.35%) C
2 2 (2.35%) VB.NET
3 1 (1.18%) SQL
3 1 (1.18%) COBOL
Qualifications
1 13 (15.29%) ITIL Certification
2 5 (5.88%) Degree
3 4 (4.71%) Security Cleared
4 3 (3.53%) SC Cleared
5 1 (1.18%) DV Cleared
5 1 (1.18%) PRINCE2 Practitioner
5 1 (1.18%) ITIL Foundation Certificate
5 1 (1.18%) MCP
Quality Assurance & Compliance
1 12 (14.12%) SLA
2 6 (7.06%) QA
3 1 (1.18%) ISO 9001
3 1 (1.18%) ISO 14001
3 1 (1.18%) ISO/IEC 27001
3 1 (1.18%) COBIT
System Software
1 3 (3.53%) Active Directory
2 2 (2.35%) VMware Infrastructure
3 1 (1.18%) Hyper-V
3 1 (1.18%) Microsoft Virtual Server
Systems Management
1 3 (3.53%) SCSM
2 1 (1.18%) SCCM
Vendors
1 9 (10.59%) SAP
2 6 (7.06%) Business Objects
2 6 (7.06%) Microsoft
3 5 (5.88%) ServiceNow
4 3 (3.53%) Remedy
4 3 (3.53%) VMware
5 2 (2.35%) BMC
5 2 (2.35%) Oracle
6 1 (1.18%) Cisco
6 1 (1.18%) IBM
6 1 (1.18%) Apple
6 1 (1.18%) Sage
6 1 (1.18%) EMC
6 1 (1.18%) Citrix
6 1 (1.18%) Actimize
6 1 (1.18%) BT
City, London
Sogeti
Rate: Competitive Day Rate
Posted: 23 hours ago
City, London
Michael Bailey Associates
Rate: Market Rates
Posted: Yesterday
City, London
Eutopia Solutions Ltd
Rate: £300 - £500 per day
Posted: 4 days ago