The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Desktop Support Analyst
Rank 708 694 742
Rank change year-on-year
-14 +48
Permanent jobs requiring a Desktop Support Analyst 245 250 207
As % of all permanent IT jobs located in the UK 0.24% 0.24% 0.20%
As % of the Job Titles category 0.25% 0.25% 0.21%
Number of salaries quoted 210 210 188
Average salary £26,583 £30,000 £27,000
Average salary % change year-on-year
-11.39% +11.11%
90% offered a salary of more than £20,000 £22,500 £21,650
10% offered a salary of more than £37,900 £44,000 £36,500
UK excluding London average salary £24,250 £25,000 £24,000
% change year-on-year
-3.00% +4.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97552 100837 99178
As % of all permanent IT jobs located in the UK 96.12% 96.44% 96.24%
Number of salaries quoted 81926 83590 79842
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 5 February 2016 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 228 £27,250 -9.16% 16
London -48 124 £33,500 +6.34% 8
South East +14 55 £25,000 +4.16% 3
City of London +24 25 £36,250 -12.38% 2
Surrey +14 20 £25,792 -33.86% 1
Kent +21 12 £24,542 -1.83%
South West -5 12 £27,500 +29.41% 1
Yorkshire - 12 £24,500 -
North West +9 11 £20,000 -33.33%
Manchester +27 10 £20,000 -42.85%
East Sussex - 10 £18,500 - 1
Hastings - 10 £18,500 - 1
East of England -1 7 £26,000 -3.63% 3
West Yorkshire - 7 £24,250 -
Hampshire +14 6 £25,500 -8.60%
Berkshire +3 5 £29,000 - 1
Hertfordshire -2 5 £28,500 +5.63% 2
Scotland - 5 £32,500 - 1
North Yorkshire - 5 £25,750 -
Redhill - 5 £30,000 -
West Midlands -18 4 £23,000 -8.00% 1
Gloucestershire - 4 £25,500 -
Southampton - 4 £25,500 -
Woking +3 3 £25,000 +11.11%
Bracknell +2 3 £29,000 +19.58% 1
East Midlands -1 3 £22,500 -22.41%
Bradford - 3 £24,250 -
Rochester - 3 £26,583 -
Harrogate - 3 £27,000 -
Farnham - 3 £26,583 -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 395 (81.78%) Windows
2 274 (56.73%) Microsoft
3 237 (49.07%) Active Directory
4 193 (39.96%) Windows 7
5 183 (37.89%) MS Office
6 135 (27.95%) ITIL
7 132 (27.33%) Citrix
8 120 (24.84%) MS Excel
9 119 (24.64%) Windows Server
10 101 (20.91%) Finance
11 86 (17.81%) VMware
11 86 (17.81%) Windows Server 2008
12 84 (17.39%) SCCM
13 81 (16.77%) Windows 8
14 75 (15.53%) MS Exchange
15 74 (15.32%) Degree
16 73 (15.11%) Microsoft Certification
17 72 (14.91%) Windows XP
18 70 (14.49%) Android
19 64 (13.25%) VMware Infrastructure
20 63 (13.04%) Blackberry
21 59 (12.22%) DNS
22 58 (12.01%) Office 365
23 55 (11.39%) TCP/IP
23 55 (11.39%) SLA
24 50 (10.35%) Bloomberg
25 49 (10.14%) Windows Server 2003
26 48 (9.94%) Windows Server 2012
27 47 (9.73%) DHCP
28 46 (9.52%) SQL

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 75 (15.53%) MS Exchange
2 43 (8.90%) SharePoint
3 27 (5.59%) Blackberry Enterprise Server
4 26 (5.38%) Exchange Server 2010
5 23 (4.76%) Exchange Server 2007
6 19 (3.93%) Lync
7 13 (2.69%) Exchange Server 2013
8 10 (2.07%) Exchange Server 2003
9 9 (1.86%) IIS
10 6 (1.24%) IBM Notes
11 2 (0.41%) SharePoint 2010
12 1 (0.21%) CMS
12 1 (0.21%) Confluence
12 1 (0.21%) Kentico
12 1 (0.21%) SharePoint Server
12 1 (0.21%) WordPress
Applications
1 183 (37.89%) MS Office
2 120 (24.84%) MS Excel
3 22 (4.55%) MS PowerPoint
4 4 (0.83%) MS Visio
5 2 (0.41%) QuarkXPress
6 1 (0.21%) MicroStation
Business Applications
1 5 (1.04%) Dynamics CRM
2 2 (0.41%) Sage 200
3 1 (0.21%) Dynamics GP
Cloud Services
1 58 (12.01%) Office 365
2 1 (0.21%) Adobe Creative Cloud
2 1 (0.21%) Amazon AWS
2 1 (0.21%) SaaS
Communications & Networking
1 59 (12.22%) DNS
2 55 (11.39%) TCP/IP
3 47 (9.73%) DHCP
4 44 (9.11%) VPN
5 38 (7.87%) LAN
6 37 (7.66%) Firewall
7 29 (6.00%) WAN
8 25 (5.18%) Internet
8 25 (5.18%) VoIP
9 13 (2.69%) Remote Desktop
10 11 (2.28%) SAN
10 11 (2.28%) Skype
10 11 (2.28%) Wi-Fi
11 7 (1.45%) HTTPS
11 7 (1.45%) VLAN
12 6 (1.24%) SNMP
13 5 (1.04%) Wireless
14 4 (0.83%) IP Telephony
14 4 (0.83%) LDAP
14 4 (0.83%) NAS
Database & Business Intelligence
1 33 (6.83%) SQL Server
2 5 (1.04%) SQL Server 2012
3 1 (0.21%) MongoDB
3 1 (0.21%) MySQL
3 1 (0.21%) NoSQL
3 1 (0.21%) SQL Server 2005
3 1 (0.21%) SQL Server 2008
Development Applications
1 19 (3.93%) JIRA
2 4 (0.83%) Visual Studio
3 2 (0.41%) AdminStudio
3 2 (0.41%) InstallShield
3 2 (0.41%) Wise Package Studio
General
1 101 (20.91%) Finance
2 29 (6.00%) Banking
3 22 (4.55%) Legal
4 19 (3.93%) Law
5 15 (3.11%) Telecoms
6 11 (2.28%) Investment Banking
7 8 (1.66%) Local Government
8 6 (1.24%) Front Office
9 5 (1.04%) Marketing
10 4 (0.83%) Back Office
10 4 (0.83%) Financial Institution
10 4 (0.83%) Retail
11 2 (0.41%) Advertising
11 2 (0.41%) Aerospace
11 2 (0.41%) Billing
12 1 (0.21%) Automotive
12 1 (0.21%) Electronics
12 1 (0.21%) Manufacturing
12 1 (0.21%) Retail Banking
Libraries, Frameworks & Software Standards
1 11 (2.28%) .NET
2 4 (0.83%) X-Windows
3 3 (0.62%) HTML
3 3 (0.62%) Software Packaging
3 3 (0.62%) XML
4 2 (0.41%) CGI
4 2 (0.41%) CSS
5 1 (0.21%) Web Services
Miscellaneous
1 63 (13.04%) Blackberry
2 33 (6.83%) Video Conferencing
3 31 (6.42%) Computer Science
4 27 (5.59%) Hedge funds
5 25 (5.18%) Analytical Skills
6 24 (4.97%) iPhone
7 22 (4.55%) Driving Licence
8 19 (3.93%) Mathematics
9 15 (3.11%) iPad
10 11 (2.28%) Client/Server
11 10 (2.07%) Smartphone
12 8 (1.66%) Management Information System
13 7 (1.45%) Fat Client
13 7 (1.45%) Thin Client
14 6 (1.24%) Handset
15 4 (0.83%) Data Centre
16 3 (0.62%) User Experience
17 2 (0.41%) Device Driver
17 2 (0.41%) Fintech
18 1 (0.21%) SecurID
Operating Systems
1 395 (81.78%) Windows
2 193 (39.96%) Windows 7
3 119 (24.64%) Windows Server
4 86 (17.81%) Windows Server 2008
5 81 (16.77%) Windows 8
6 72 (14.91%) Windows XP
7 70 (14.49%) Android
8 49 (10.14%) Windows Server 2003
9 48 (9.94%) Windows Server 2012
10 30 (6.21%) Apple iOS
11 17 (3.52%) Windows 10
12 12 (2.48%) Mac OS X
13 9 (1.86%) Windows Vista
14 8 (1.66%) Linux
15 5 (1.04%) Windows Mobile
16 4 (0.83%) Unix
17 2 (0.41%) Mac OS
18 1 (0.21%) Mac OS X Server
18 1 (0.21%) Windows 2000 Server
18 1 (0.21%) Windows Phone
Processes & Methodologies
1 135 (27.95%) ITIL
2 41 (8.49%) Service Delivery
3 20 (4.14%) Service Management
4 19 (3.93%) Problem Management
5 18 (3.73%) Incident Management
6 14 (2.90%) ITIL V3
6 14 (2.90%) Time Management
7 13 (2.69%) Line Management
8 12 (2.48%) Continuous Improvement
8 12 (2.48%) Patch Management
8 12 (2.48%) Wealth Management
9 11 (2.28%) Mobile Device Management
10 10 (2.07%) Investment Management
10 10 (2.07%) ITSM
11 8 (1.66%) CRM
12 7 (1.45%) Root Cause Analysis
13 6 (1.24%) ISMS
13 6 (1.24%) Kalman Filter
13 6 (1.24%) Server Patching
13 6 (1.24%) System Testing
Programming Languages
1 46 (9.52%) SQL
2 24 (4.97%) PowerShell
3 7 (1.45%) VB.NET
3 7 (1.45%) VBScript
4 6 (1.24%) T-SQL
5 5 (1.04%) Perl
6 4 (0.83%) C
6 4 (0.83%) C#
6 4 (0.83%) JavaScript
7 3 (0.62%) VBA
8 1 (0.21%) Java
Qualifications
1 74 (15.32%) Degree
2 73 (15.11%) Microsoft Certification
3 36 (7.45%) MCSE
4 30 (6.21%) MCP
5 27 (5.59%) MCSA
6 26 (5.38%) SC Cleared
6 26 (5.38%) Security Cleared
7 12 (2.48%) ITIL Certification
7 12 (2.48%) MCITP
8 9 (1.86%) CCNA
8 9 (1.86%) Cisco Certification
8 9 (1.86%) ITIL Foundation Certificate
8 9 (1.86%) MCDST
9 4 (0.83%) MOS
10 3 (0.62%) Citrix Certification
11 1 (0.21%) A+ Certification
11 1 (0.21%) CCA
11 1 (0.21%) CCNP
11 1 (0.21%) HNC
11 1 (0.21%) HND
Quality Assurance & Compliance
1 55 (11.39%) SLA
2 7 (1.45%) ISO/IEC 27001
3 6 (1.24%) ISO/IEC 20000
4 3 (0.62%) QA
System Software
1 237 (49.07%) Active Directory
2 64 (13.25%) VMware Infrastructure
3 35 (7.25%) XenApp
4 17 (3.52%) Hyper-V
5 12 (2.48%) vSphere
6 11 (2.28%) XenDesktop
7 10 (2.07%) VMware ESX
8 6 (1.24%) Xen
9 5 (1.04%) Citrix Presentation Server
10 4 (0.83%) Terminal Services
11 3 (0.62%) VMware Workstation
11 3 (0.62%) XenServer
12 2 (0.41%) BitLocker
12 2 (0.41%) Firmware
12 2 (0.41%) Microsoft App-V
12 2 (0.41%) Microsoft Virtual Server
13 1 (0.21%) VirtualBox
13 1 (0.21%) VMware ESXi
13 1 (0.21%) VMware Server
Systems Management
1 84 (17.39%) SCCM
2 10 (2.07%) Systems Management Server (SMS)
3 5 (1.04%) Backup Exec
3 5 (1.04%) Norton AntiVirus
3 5 (1.04%) OpenView
4 4 (0.83%) DameWare
5 3 (0.62%) Business Desktop Deployment
5 3 (0.62%) SCOM
5 3 (0.62%) SCOrch
6 2 (0.41%) AirWatch
6 2 (0.41%) Symantec Endpoint Protection
6 2 (0.41%) WSUS
7 1 (0.21%) Cisco CUCM
7 1 (0.21%) PaperCut
7 1 (0.21%) Symantec Enterprise Vault
7 1 (0.21%) ZENworks
Vendors
1 274 (56.73%) Microsoft
2 132 (27.33%) Citrix
3 86 (17.81%) VMware
4 50 (10.35%) Bloomberg
5 44 (9.11%) Cisco
6 36 (7.45%) HP
7 27 (5.59%) Apple
8 23 (4.76%) Reuters
9 18 (3.73%) Atlassian
10 17 (3.52%) Avaya
10 17 (3.52%) Dell
11 12 (2.48%) Sophos
12 11 (2.28%) LANDesk
12 11 (2.28%) Symantec
12 11 (2.28%) Wyse
13 8 (1.66%) Adobe
13 8 (1.66%) McAfee
14 7 (1.45%) Juniper
14 7 (1.45%) Mitel
14 7 (1.45%) MobileIron
Hastings, East Sussex
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Salary: £15000 - £22000 Per Annum
Posted: 13 hours ago
Surrey
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Salary: £15000 - £20000 Per Annum DOE
Posted: 13 hours ago
London
Opilio Recruitment
Salary: £25k - 27k per year
Posted: 17 hours ago
Brentwood, Essex
Candidate Source
Salary: £30,000 - £35,000 per annum + generous benefits package
Posted: 21 hours ago
London
iKas International
Salary: £30000 - £40000 per annum
Posted: Yesterday
Dudley, West Midlands (County)
Senitor Associates
Salary: £25000 - £30000 per annum + Great Benefits + Company
Posted: Yesterday
Bracknell
Venturi
Salary: £25000 - £26000 per annum
Posted: 2 days ago
London
Scott-Merrick LLP
Salary: Benefits
Posted: 3 days ago
Uxbridge, Middlesex
Verticality Ltd
Salary: £22000 - £25000 per annum, Benefits Benefits
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London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
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Hitchin, Hertfordshire
ReThink Recruitment
Salary: £22000 - £25000 per annum + Bonus + Benefits
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London
Energon Global
Salary: £30000.00 - £35000.00 per annum
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City of London
Energon Global
Salary: £30000 - £35000 per annum + amazing benefits + bonus + 35 hour week
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Shepton Mallet
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Salary: £16000 - £19000 per annum
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