Desktop Support Analyst Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Desktop Support Analyst
Rank 742 683 696
Rank change year-on-year
-59 +13
Permanent jobs requiring a Desktop Support Analyst 118 208 175
As % of all permanent IT jobs located in the UK 0.109% 0.172% 0.143%
As % of the Job Titles category 0.115% 0.181% 0.152%
Number of salaries quoted 104 180 163
Average salary £26,250 £28,500 £26,500
Average salary % change year-on-year
-7.89% +7.54%
90% offered a salary of more than £21,000 £21,000 £20,500
10% offered a salary of more than £37,500 £35,000 £36,200
UK excluding London average salary £24,500 £24,000 £23,500
% change year-on-year
+2.08% +2.12%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category		 102582 114838 114977
As % of all permanent IT jobs located in the UK 94.43% 94.76% 94.22%
Number of salaries quoted 85352 98508 97090
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 21 May 2013 within the UK.

Desktop Support Analyst Salary Histogram

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England -71 110 £26,500 -7.01%
London -52 52 £32,500 +10.16%
City of London -14 27 £36,000 +22.03%
South East -7 17 £25,000 +7.52%
East of England +6 11 £27,500 -6.77%
Hertfordshire +9 8 £30,750 +4.23%
Yorkshire -2 8 £25,750 +11.95%
Surrey +10 7 £25,000 +25.00%
East Midlands 0 7 £26,000 +30.00%
West Yorkshire -5 7 £30,000 +30.43%
West Midlands -18 7 £22,000 -
Northamptonshire +6 5 £26,000 +13.04%
Leeds -13 4 £30,000 +30.43%
North West -14 4 £22,500 +7.14%
Oxford - 4 £22,500 -
Northampton - 4 £26,000 -
Kidlington - 4 £22,500 -
Hemel Hempstead - 4 £31,500 -
Oxfordshire - 4 £22,500 -
Berkshire +11 3 £32,500 +39.78%
Scotland -9 3 £29,000 +3.57%
Bradford - 3 £17,000 -
Coventry - 3 £22,500 -
South West - 3 £20,000 -
Cheshire +8 2 - -
Southampton +4 2 £26,500 -11.66%
Hampshire +1 2 £26,500 -13.11%
Warrington - 2 - -
Bristol - 2 £19,500 -
Essex +32 1 £22,500 -21.73%

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 244 (81.88%) Windows
2 146 (48.99%) Microsoft
2 146 (48.99%) Active Directory
3 139 (46.64%) MS Office
3 139 (46.64%) Windows 7
4 117 (39.26%) Windows XP
5 111 (37.25%) MS Excel
6 99 (33.22%) Blackberry
7 66 (22.15%) Finance
8 63 (21.14%) Microsoft Certification
9 59 (19.80%) ITIL
10 57 (19.13%) Citrix
11 52 (17.45%) MS Exchange
11 52 (17.45%) Windows Server 2008
12 46 (15.44%) Windows Server 2003
13 42 (14.09%) Blackberry Enterprise Server
14 40 (13.42%) Degree
15 38 (12.75%) LAN
16 37 (12.42%) Banking
17 29 (9.732%) VMware
17 29 (9.732%) MCSE
17 29 (9.732%) Apple
18 27 (9.060%) WAN
18 27 (9.060%) TCP/IP
19 26 (8.725%) DNS
20 25 (8.389%) HP
20 25 (8.389%) Lotus Notes
20 25 (8.389%) Lotus
20 25 (8.389%) Law
21 24 (8.054%) Windows Vista

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (1.342%) Application Packaging
1 4 (1.342%) COM
2 1 (0.336%) .NET
2 1 (0.336%) Web Services
2 1 (0.336%) LAMP
Application Platforms
1 52 (17.45%) MS Exchange
2 42 (14.09%) Blackberry Enterprise Server
3 25 (8.389%) Lotus Notes
4 18 (6.040%) Exchange Server 2010
5 17 (5.705%) Exchange Server 2007
6 8 (2.685%) WorkSite
7 6 (2.013%) Exchange Server 2003
7 6 (2.013%) SharePoint
7 6 (2.013%) Lync
8 4 (1.342%) CMS
9 2 (0.671%) ArcGIS
10 1 (0.336%) SharePoint 2010
10 1 (0.336%) Amazon EC2
10 1 (0.336%) Windows Azure
10 1 (0.336%) Amazon AWS
10 1 (0.336%) IIS
10 1 (0.336%) MS Project Server
Applications
1 139 (46.64%) MS Office
2 111 (37.25%) MS Excel
3 17 (5.705%) MS PowerPoint
4 3 (1.007%) Google Apps
5 1 (0.336%) MS Project
Business Applications
1 1 (0.336%) 3000 Xtra
1 1 (0.336%) Changepoint
1 1 (0.336%) Dynamics CRM
1 1 (0.336%) Summit
1 1 (0.336%) Front Arena
1 1 (0.336%) Visualfiles
Communications & Networking
1 38 (12.75%) LAN
2 27 (9.060%) WAN
2 27 (9.060%) TCP/IP
3 26 (8.725%) DNS
4 21 (7.047%) VPN
5 20 (6.711%) DHCP
6 15 (5.034%) IP Telephony
7 13 (4.362%) Network Security
8 11 (3.691%) Firewall
8 11 (3.691%) VoIP
9 8 (2.685%) Wi-Fi
10 6 (2.013%) Internet
11 4 (1.342%) VLAN
11 4 (1.342%) Wireless
11 4 (1.342%) Broadband
12 2 (0.671%) MPLS
12 2 (0.671%) PBX
12 2 (0.671%) PABX
13 1 (0.336%) SAN
13 1 (0.336%) HTTP
Database & Business Intelligence
1 17 (5.705%) SQL Server
2 8 (2.685%) SQL Server 2008
2 8 (2.685%) SQL Server 2005
3 4 (1.342%) GIS
4 1 (0.336%) MongoDB
4 1 (0.336%) Oracle 8/8i
4 1 (0.336%) PostgreSQL
General
1 66 (22.15%) Finance
2 37 (12.42%) Banking
3 25 (8.389%) Law
4 17 (5.705%) Legal
5 13 (4.362%) Telecoms
6 12 (4.027%) Front Office
7 5 (1.678%) Investment Banking
8 4 (1.342%) Advertising
8 4 (1.342%) Financial Institution
9 3 (1.007%) Back Office
10 2 (0.671%) Retail
10 2 (0.671%) Spanish Language
10 2 (0.671%) French Language
10 2 (0.671%) German Language
11 1 (0.336%) Italian Language
11 1 (0.336%) Marketing
11 1 (0.336%) Games
11 1 (0.336%) Publishing
Miscellaneous
1 99 (33.22%) Blackberry
2 15 (5.034%) Hedge funds
3 12 (4.027%) iPhone
4 8 (2.685%) Computer Science
5 7 (2.349%) Mainframe
6 6 (2.013%) iPad
7 4 (1.342%) Video Conferencing
7 4 (1.342%) Mathematics
8 3 (1.007%) Thin Client
8 3 (1.007%) Fat Client
8 3 (1.007%) FMCG
8 3 (1.007%) Handset
9 1 (0.336%) Digital Media
9 1 (0.336%) Client/Server
9 1 (0.336%) Management Information System
9 1 (0.336%) Foreign Exchange (FX)
9 1 (0.336%) Wiki
9 1 (0.336%) Smartphone
9 1 (0.336%) PDA
9 1 (0.336%) CCTV
Operating Systems
1 244 (81.88%) Windows
2 139 (46.64%) Windows 7
3 117 (39.26%) Windows XP
4 52 (17.45%) Windows Server 2008
5 46 (15.44%) Windows Server 2003
6 24 (8.054%) Windows Vista
7 12 (4.027%) Windows 8
8 7 (2.349%) Mac OS X
8 7 (2.349%) Mac OS
9 6 (2.013%) Linux
10 3 (1.007%) Windows 2000
11 2 (0.671%) Windows 2000 Server
11 2 (0.671%) Android
12 1 (0.336%) Windows Phone
12 1 (0.336%) Apple iOS
12 1 (0.336%) UNIX
12 1 (0.336%) Windows NT
12 1 (0.336%) Solaris
12 1 (0.336%) Windows Mobile
12 1 (0.336%) Red Hat Enterprise Linux
Processes & Methodologies
1 59 (19.80%) ITIL
2 18 (6.040%) Document Management
3 11 (3.691%) Investment Management
4 10 (3.356%) Incident Management
5 9 (3.020%) Problem Management
6 7 (2.349%) Service Management
6 7 (2.349%) E-business
7 6 (2.013%) Migration
7 6 (2.013%) Configuration Management
8 5 (1.678%) CRM
8 5 (1.678%) Disaster Recovery
8 5 (1.678%) Project Planning
9 4 (1.342%) Fund Management
9 4 (1.342%) Software Deployment
10 3 (1.007%) Service Delivery
10 3 (1.007%) Project Management
11 1 (0.336%) Change Control
11 1 (0.336%) Root Cause Analysis
11 1 (0.336%) Capacity Planning
11 1 (0.336%) Change Management
Programming Languages
1 10 (3.356%) SQL
2 4 (1.342%) C
3 3 (1.007%) VBScript
4 2 (0.671%) Python
4 2 (0.671%) Perl
5 1 (0.336%) Bash shell
5 1 (0.336%) PHP
5 1 (0.336%) Java
5 1 (0.336%) JavaScript
5 1 (0.336%) MATLAB
5 1 (0.336%) Shell Script
5 1 (0.336%) Korn
5 1 (0.336%) PowerShell
5 1 (0.336%) AWK
Qualifications
1 63 (21.14%) Microsoft Certification
2 40 (13.42%) Degree
3 29 (9.732%) MCSE
4 20 (6.711%) MCDST
5 18 (6.040%) MCP
6 9 (3.020%) MCSA
7 8 (2.685%) MCITP
8 7 (2.349%) A+ Certification
9 5 (1.678%) ITIL Certification
10 3 (1.007%) Cisco Certification
10 3 (1.007%) CCNA
11 2 (0.671%) MOS
11 2 (0.671%) Citrix Certification
12 1 (0.336%) CCA
12 1 (0.336%) Avaya Certification
12 1 (0.336%) SC Cleared
12 1 (0.336%) Security Cleared
12 1 (0.336%) MCTS
Quality Assurance & Compliance
1 10 (3.356%) SLA
System Software
1 146 (48.99%) Active Directory
2 22 (7.383%) VMware Infrastructure
3 6 (2.013%) Xen
3 6 (2.013%) Terminal Services
4 5 (1.678%) Hyper-V
4 5 (1.678%) XenApp
5 4 (1.342%) XenDesktop
6 1 (0.336%) Terminal Server
6 1 (0.336%) Citrix Presentation Server
Systems Management
1 13 (4.362%) Norton AntiVirus
1 13 (4.362%) ServiceCenter
1 13 (4.362%) SCCM
2 10 (3.356%) WSUS
3 2 (0.671%) SCOM
3 2 (0.671%) Systems Management Server (SMS)
4 1 (0.336%) McAfee ePO
4 1 (0.336%) DameWare
4 1 (0.336%) Backup Exec
Vendors
1 146 (48.99%) Microsoft
2 57 (19.13%) Citrix
3 29 (9.732%) VMware
3 29 (9.732%) Apple
4 25 (8.389%) HP
4 25 (8.389%) Lotus
5 22 (7.383%) Remedy
6 21 (7.047%) Dell
6 21 (7.047%) Cisco
7 20 (6.711%) Bloomberg
8 15 (5.034%) Reuters
9 14 (4.698%) Symantec
10 10 (3.356%) Avaya
11 8 (2.685%) Fidessa
12 6 (2.013%) Meridio
12 6 (2.013%) Open Text
12 6 (2.013%) Hummingbird
13 4 (1.342%) Tradeweb
14 3 (1.007%) Oracle
14 3 (1.007%) ESRI
Desktop Support Analyst
County Durham, North East
Due to the growth of the business, they require a Desktop Support Analyst to work on a Part-time basis (9am-1pm, Mon-Fri) in their impressive premises...
Salary: £20000.00 - £22000.00 per annum + benefits
Posted: 1 May 2013
Desktop Support Analyst - Aylesbury, Buckinghamshire - £22k
Aylesbury, Buckinghamshire
In order to be suitable for this role you must have an excellent understanding of Windows XP/7 and MS Office, coupled with a basic understanding of software...
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 20 May 2013
Desktop Support Analyst - Financial Services
City, London
You will require the following skills/experience: * Previous training and experience in Desktop Support * Ideally degree educated or industry certification desired * Previous experience in support within the financial...
Incisive Ltd
Salary: £25000 - £30000 per annum
Posted: 15 May 2013
Desktop/VIP Apple Support Analyst - Top Tier Bank, London
London
Desktop/VIP/Market Data Apple Support Analyst - Top Tier Bank, London A leading Investment Bank is looking to hire an experienced Desktop/VIP Support Analyst... Perform daily, routine...
Nicoll Curtin
Salary: £1 per annum + Bonus
Posted: 20 May 2013
Desktop Support Analyst
London
PRINCIPAL RESPONSIBILITIES- First point of contact for all support of hardware and software problems- Logging of desktop support, printers and service problems- Resolution of desktop support problems - Monitoring...
Michael Page
Salary: GBP22000 to GBP27000 per annum
Posted: 15 May 2013
Desktop Support Analyst
London
Responsibilities & Key technical skills *Desktop hardware, software and systems support *Desktop builds, management and deployment *Desktop related Disaster Recovery processes *Administration of, logging and dealing with calls in...
Redrock Consulting Ltd
Salary: £30000 per annum + Bonus+ healthcare
Posted: 14 May 2013
Desktop Support Analyst
Walsall, West Midlands
The ideal candidate will excellent knowledge of the operating systems in use, currently MS, Windows 2000, XP & 7 Client, excellent knowledge of the standard applications in use such...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 16 May 2013
Desktop Support Analyst
Walsall, West Midlands (County)
The ideal candidate will excellent knowledge of the operating systems in use, currently MS, Windows 2000, XP & 7 Client, excellent knowledge of the standard applications in use such...
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 15 May 2013
Desktop Support - Support Analyst
London
computer systems, ideally Windows 7 Professional... Exposure to Microsoft Windows Server environments. Experience supporting BlackBerry. Experience supporting Microsoft Office... Exposure to Unix/Linux... Experience of Windows 7, MS...
Epsilium Recruitment
Salary: From £26,000 to £32,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 18 May 2013
Senior Desktop Support Analyst / SCCM
Leeds, West Yorkshire
Specialising with Windows desktop related IT services and SCCM, you will promote customer service excellence, add input into and delivery of the desktop roadmap and translate end user...
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 16 May 2013
Desktop Support Analyst - Guildford, Surrey - £27,000
Guildford, Surrey
The role will include the below responsibilities and the successful candidate should have demonstrable experience in all or most of these: *Administration of Microsoft Server operating systems including...
Ashdown IT
Salary: £23000 - £27000 per annum
Posted: 15 May 2013
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Last Updated Tuesday 21 May 2013
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