The first table below looks at the demand for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 674 740 684
Rank change year-on-year
+66 -56
Permanent jobs requiring a Desktop Support Analyst 227 129 198
As % of all permanent IT jobs located in the UK 0.19% 0.12% 0.17%
As % of the Job Titles category 0.21% 0.13% 0.18%
Number of salaries quoted 185 113 171
Average salary £30,000 £28,500 £27,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £21,700 £21,000 £21,000
10% offered a salary of more than £38,000 £38,250 £35,000
UK excluding London average salary £25,000 £26,000 £23,500
% change year-on-year
-3.84% +10.63%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110132 102981 111649
As % of all permanent IT jobs located in the UK 94.41% 94.41% 95.09%
Number of salaries quoted 90172 85675 95884
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 11 July 2014 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +75 215 £30,000 +9.09% 20
London +29 130 £31,500 -3.07% 9
South East +24 48 £25,000 -5.66% 6
City of London +21 43 £32,250 +9.32% 4
Berkshire +6 13 £25,000 -20.00%
West Sussex - 11 £24,500 - 2
Newbury - 11 £25,000 -
Surrey +4 8 £25,000 - 1
East of England -4 8 £37,750 +64.13%
North West +6 7 £23,500 - 3
Scotland -10 7 £25,250 -12.93%
Essex - 7 £46,500 -
East Midlands -17 6 £20,000 -23.07%
Yorkshire -48 6 £23,000 -23.33%
South West - 6 £27,750 - 1
Hampshire +3 5 £35,000 +32.07%
Kent -3 5 £17,500 -43.54%
Glasgow -10 5 £23,000 -20.68%
Fareham - 5 £35,000 -
Crawley - 5 £27,500 -
Brighton - 5 £24,000 - 1
East Sussex - 5 £24,000 - 2
Lincolnshire +20 4 £20,000 +37.93%
West Yorkshire -47 4 £27,000 -10.00%
Colchester - 4 £46,500 -
Staines - 4 £24,500 -
Manchester +5 3 £20,500 -6.81% 1
Gloucestershire - 3 £32,500 -
Coventry -2 2 £27,000 +1.88% 1
Cheshire -3 2 £30,000 +20.00%

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 11 July 2014, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 416 (86.67%) Windows
2 268 (55.83%) MS Office
3 263 (54.79%) Active Directory
4 255 (53.13%) Windows 7
5 234 (48.75%) Microsoft
6 200 (41.67%) Windows XP
7 174 (36.25%) MS Excel
8 163 (33.96%) ITIL
9 137 (28.54%) Finance
10 129 (26.88%) Blackberry
11 109 (22.71%) Citrix
12 89 (18.54%) Apple
13 75 (15.63%) TCP/IP
14 74 (15.42%) SCCM
15 71 (14.79%) MS Exchange
16 63 (13.13%) Windows Server 2008
17 60 (12.50%) Windows 8
18 58 (12.08%) VMware
19 57 (11.88%) Law
20 56 (11.67%) Blackberry Enterprise Server
20 56 (11.67%) DHCP
20 56 (11.67%) Microsoft Certification
21 51 (10.63%) Windows Server 2003
22 50 (10.42%) VPN
23 48 (10.00%) DNS
23 48 (10.00%) LAN
24 39 (8.13%) MCP
25 38 (7.92%) Service Management
26 36 (7.50%) Legal
26 36 (7.50%) Exchange Server 2010

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 11 July 2014, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 71 (14.79%) MS Exchange
2 56 (11.67%) Blackberry Enterprise Server
3 36 (7.50%) Exchange Server 2010
4 34 (7.08%) SharePoint
5 24 (5.00%) IBM Notes
6 16 (3.33%) Exchange Server 2007
7 15 (3.13%) Lync
8 9 (1.88%) Exchange Server 2003
9 8 (1.67%) WorkSite
10 6 (1.25%) SharePoint 2010
11 4 (0.83%) Exchange Server 2013
12 3 (0.63%) SharePoint 2013
12 3 (0.63%) Lotus Domino
13 2 (0.42%) IIS
Applications
1 268 (55.83%) MS Office
2 174 (36.25%) MS Excel
3 30 (6.25%) MS PowerPoint
4 7 (1.46%) MS Project
4 7 (1.46%) MS Visio
5 1 (0.21%) Acrobat
5 1 (0.21%) AutoCAD
5 1 (0.21%) Revit
5 1 (0.21%) SketchUp
Business Applications
1 9 (1.88%) Remedy ITSM
2 2 (0.42%) Dynamics CRM
3 1 (0.21%) assyst
Cloud Services
1 14 (2.92%) Office 365
2 4 (0.83%) SaaS
3 2 (0.42%) Google Apps
Communications & Networking
1 75 (15.63%) TCP/IP
2 56 (11.67%) DHCP
3 50 (10.42%) VPN
4 48 (10.00%) DNS
4 48 (10.00%) LAN
5 33 (6.88%) WAN
6 24 (5.00%) Wireless
7 18 (3.75%) VoIP
8 17 (3.54%) Internet
9 16 (3.33%) IP Telephony
10 14 (2.92%) Firewall
11 8 (1.67%) IMAP4
12 7 (1.46%) Broadband
13 6 (1.25%) ADSL
13 6 (1.25%) 3G
13 6 (1.25%) Wi-Fi
13 6 (1.25%) Network Security
14 5 (1.04%) PBX
15 4 (0.83%) Cisco IOS
16 3 (0.63%) SMTP
Database & Business Intelligence
1 13 (2.71%) SQL Server
2 4 (0.83%) MS Access
2 4 (0.83%) SQL Server 2008
3 3 (0.63%) SQL Server 2005
4 1 (0.21%) SQL Server Reporting Services
Development Applications
1 1 (0.21%) MSI
General
1 137 (28.54%) Finance
2 57 (11.88%) Law
3 36 (7.50%) Legal
4 30 (6.25%) Banking
5 22 (4.58%) Financial Institution
6 17 (3.54%) Back Office
7 14 (2.92%) Retail
8 11 (2.29%) Front Office
9 9 (1.88%) Telecoms
9 9 (1.88%) Investment Banking
10 4 (0.83%) Multimedia
10 4 (0.83%) Advertising
10 4 (0.83%) Aerospace
11 2 (0.42%) Manufacturing
11 2 (0.42%) Marketing
11 2 (0.42%) Games
12 1 (0.21%) French Language
12 1 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 4 (0.83%) Software Packaging
2 2 (0.42%) Application Packaging
3 1 (0.21%) X-Windows
3 1 (0.21%) XMPP
Miscellaneous
1 129 (26.88%) Blackberry
2 24 (5.00%) iPhone
3 22 (4.58%) iPad
4 21 (4.38%) Video Conferencing
5 20 (4.17%) Smartphone
6 8 (1.67%) PDA
6 8 (1.67%) Mathematics
7 7 (1.46%) IVR
8 6 (1.25%) SecurID
8 6 (1.25%) Computer Science
9 5 (1.04%) Fat Client
9 5 (1.04%) Thin Client
10 4 (0.83%) Fixed Income
10 4 (0.83%) Mobile App
11 3 (0.63%) Replication
11 3 (0.63%) PKI
11 3 (0.63%) Derivative
12 2 (0.42%) New Media
13 1 (0.21%) HP StorageWorks
13 1 (0.21%) Hedge funds
Operating Systems
1 416 (86.67%) Windows
2 255 (53.13%) Windows 7
3 200 (41.67%) Windows XP
4 63 (13.13%) Windows Server 2008
5 60 (12.50%) Windows 8
6 51 (10.63%) Windows Server 2003
7 34 (7.08%) Android
8 24 (5.00%) Apple iOS
9 21 (4.38%) Windows Vista
9 21 (4.38%) Mac OS X
10 15 (3.13%) Mac OS
11 12 (2.50%) Windows 2000
12 10 (2.08%) Linux
13 8 (1.67%) Fedora
13 8 (1.67%) Windows Server 2012
14 3 (0.63%) Windows Mobile
15 1 (0.21%) Ubuntu
15 1 (0.21%) Windows 2000 Server
Processes & Methodologies
1 163 (33.96%) ITIL
2 38 (7.92%) Service Management
3 23 (4.79%) Document Management
4 21 (4.38%) ITSM
5 18 (3.75%) Asset Management
6 17 (3.54%) Incident Management
7 15 (3.13%) Disaster Recovery
8 14 (2.92%) Investment Management
9 12 (2.50%) Service Delivery
10 11 (2.29%) Project Planning
10 11 (2.29%) Mobile Device Management
11 7 (1.46%) Problem Management
12 6 (1.25%) Time Management
12 6 (1.25%) Fund Management
12 6 (1.25%) ITIL V3
12 6 (1.25%) Software Deployment
13 5 (1.04%) Network Management
13 5 (1.04%) Wealth Management
13 5 (1.04%) Release Management
13 5 (1.04%) E-Commerce
Programming Languages
1 23 (4.79%) PowerShell
2 21 (4.38%) SQL
3 9 (1.88%) Java
4 6 (1.25%) C
5 3 (0.63%) JavaScript
6 2 (0.42%) VBScript
6 2 (0.42%) VB
7 1 (0.21%) Bash Shell
Qualifications
1 56 (11.67%) Microsoft Certification
2 39 (8.13%) MCP
3 33 (6.88%) Degree
4 22 (4.58%) MCSE
5 15 (3.13%) MCSA
5 15 (3.13%) MCDST
6 14 (2.92%) MOS
7 11 (2.29%) ITIL Certification
8 8 (1.67%) A+ Certification
9 6 (1.25%) MCITP
10 3 (0.63%) SC Cleared
10 3 (0.63%) Security Cleared
10 3 (0.63%) CCNA
10 3 (0.63%) Cisco Certification
11 2 (0.42%) MCTS
12 1 (0.21%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (7.29%) SLA
2 1 (0.21%) ISO/IEC 27001
2 1 (0.21%) QA
System Software
1 263 (54.79%) Active Directory
2 33 (6.88%) XenApp
3 26 (5.42%) VMware Infrastructure
4 14 (2.92%) Citrix Presentation Server
5 10 (2.08%) XenDesktop
5 10 (2.08%) Microsoft App-V
6 9 (1.88%) vSphere
7 8 (1.67%) Terminal Services
8 7 (1.46%) VMware ESXi
9 4 (0.83%) ISA Server
9 4 (0.83%) VMware ESX
10 3 (0.63%) XenServer
11 2 (0.42%) Hyper-V
12 1 (0.21%) Xen
12 1 (0.21%) Microsoft Virtual Server
12 1 (0.21%) Terminal Server
Systems Management
1 74 (15.42%) SCCM
2 21 (4.38%) Norton AntiVirus
3 12 (2.50%) Systems Management Server (SMS)
4 10 (2.08%) Backup Exec
5 7 (1.46%) WSUS
6 5 (1.04%) Symantec Endpoint Protection
7 4 (0.83%) Business Desktop Deployment
8 2 (0.42%) ZENworks
9 1 (0.21%) MAILsweeper
9 1 (0.21%) ServiceCenter
9 1 (0.21%) SCDPM
Vendors
1 234 (48.75%) Microsoft
2 109 (22.71%) Citrix
3 89 (18.54%) Apple
4 58 (12.08%) VMware
5 31 (6.46%) Symantec
6 30 (6.25%) HP
7 29 (6.04%) Cisco
8 24 (5.00%) Dell
8 24 (5.00%) Lotus
8 24 (5.00%) Bloomberg
9 21 (4.38%) Reuters
10 19 (3.96%) Avaya
11 14 (2.92%) BMC
12 13 (2.71%) Adobe
13 10 (2.08%) Remedy
14 8 (1.67%) McAfee
15 7 (1.46%) Altiris
16 6 (1.25%) Kofax
16 6 (1.25%) Autodesk
16 6 (1.25%) IBM
London
Capita - ITIN
Salary: £24000.00 - £28000.00 per annum
Posted: 2 days ago
East Grinstead
Capita - ITIN
Salary: £22000.00 - £25000.00 per annum
Posted: 2 days ago
London
Marcus Donald People
Salary: £25000 to £30000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £35k - 40k per year + Benefits, Bonus & Training
Posted: 5 days ago
Brighton, East Sussex
Information Technology Services
Salary: £23k - 25k per year
Posted: 6 days ago
London
Information Technology Services
Salary: £32k - 35k per year + excellent benefits
Posted: 6 days ago
London
Information Technology Services
Salary: £35k - 40k per year
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
Posted: 23 days ago
City of London
Huxley Associates
Salary: £35000 - £45000 per annum + Benefits + Bonus
Posted: 23 days ago
Stockport
Opus Recruitment Solutions Ltd
Salary: £19000 - £22000 per annum, Benefits: excellent benefits + training
Posted: 25 days ago
City of London
Huxley Associates
Salary: £30000 - £45000 per annum + Benefits + Bonus
Posted: 26 days ago