The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 661 660 773
Rank change year-on-year
-1 +113
Permanent jobs requiring a Desktop Support Analyst 223 255 114
As % of all permanent IT jobs located in the UK 0.21% 0.22% 0.10%
As % of the Job Titles category 0.22% 0.23% 0.11%
Number of salaries quoted 189 228 100
Average salary £28,500 £28,000 £26,000
Average salary % change year-on-year
+1.78% +7.69%
90% offered a salary of more than £20,500 £22,815 £21,000
10% offered a salary of more than £47,500 £40,000 £37,500
UK excluding London average salary £25,000 £26,000 £24,000
% change year-on-year
-3.84% +8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 22 May 2015 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +27 222 £28,500 +1.78% 17
London +49 135 £33,750 +5.46% 11
City of London +54 48 £47,500 +35.71% 6
South East +1 36 £25,000 -9.09% 4
South West -5 18 £18,000 -23.40% 1
East of England +15 16 £26,000 +1.96%
Hampshire +12 16 £25,000 -21.87%
Wiltshire +7 13 - - 1
Basingstoke - 13 £25,000 -
Swindon +11 8 - - 1
West Midlands -1 8 £20,000 -37.50%
Suffolk - 7 £20,000 -
Ipswich - 7 £20,000 -
North West -6 6 £20,000 -20.00%
Manchester +19 5 £20,000 -16.66%
Crawley -4 5 £24,000 -12.72%
West Sussex -4 5 £24,000 -12.72%
Kent +10 4 £28,500 +62.85%
Essex +2 4 £26,250 +19.31%
Berkshire -3 4 £26,000 +6.12%
Stockport - 4 £20,000 -
Surrey +15 3 £23,750 -13.63% 2
North East +3 3 £31,000 +3.33%
Tyne and Wear - 3 £31,000 -
Staffordshire - 3 £22,500 -
Poole - 3 £18,000 -
Tamworth - 3 £22,500 -
Dorset - 3 £18,000 -
Birmingham - 3 £19,000 -
Bracknell - 3 - -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 335 (79.01%) Windows
2 289 (68.16%) Active Directory
3 250 (58.96%) Microsoft
4 248 (58.49%) Windows 7
5 176 (41.51%) MS Office
6 173 (40.80%) ITIL
7 144 (33.96%) Finance
8 132 (31.13%) Blackberry
9 105 (24.76%) MS Excel
10 102 (24.06%) MCP
11 93 (21.93%) Windows XP
12 92 (21.70%) MS Exchange
13 84 (19.81%) Microsoft Certification
14 77 (18.16%) Citrix
15 73 (17.22%) Banking
16 68 (16.04%) Service Management
16 68 (16.04%) MCSE
17 62 (14.62%) Service Delivery
17 62 (14.62%) Investment Banking
18 60 (14.15%) TCP/IP
19 59 (13.92%) Front Office
20 58 (13.68%) Financial Institution
21 57 (13.44%) Business Continuity
21 57 (13.44%) Windows Server 2008
22 56 (13.21%) ServiceNow
23 53 (12.50%) Business Continuity Management
23 53 (12.50%) Blackberry Enterprise Server
24 52 (12.26%) DHCP
25 50 (11.79%) Windows 8
26 48 (11.32%) VPN

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 92 (21.70%) MS Exchange
2 53 (12.50%) Blackberry Enterprise Server
3 41 (9.67%) Exchange Server 2010
4 14 (3.30%) SharePoint
4 14 (3.30%) IBM Notes
5 10 (2.36%) Exchange Server 2003
6 9 (2.12%) Exchange Server 2013
6 9 (2.12%) Exchange Server 2007
7 8 (1.89%) WorkSite
8 7 (1.65%) IIS
9 6 (1.42%) Lync
10 2 (0.47%) SharePoint 2010
10 2 (0.47%) Apache
11 1 (0.24%) GroupWise
11 1 (0.24%) WordPress
11 1 (0.24%) Umbraco
11 1 (0.24%) Drupal
11 1 (0.24%) Joomla!
11 1 (0.24%) SharePoint 2013
Applications
1 176 (41.51%) MS Office
2 105 (24.76%) MS Excel
3 11 (2.59%) MS PowerPoint
4 2 (0.47%) S-PLUS
4 2 (0.47%) Acrobat
5 1 (0.24%) Final Cut Pro
Business Applications
1 3 (0.71%) Dynamics CRM
2 1 (0.24%) Dynamics GP
2 1 (0.24%) assyst
Cloud Services
1 10 (2.36%) Office 365
2 3 (0.71%) Google Apps
3 1 (0.24%) SaaS
Communications & Networking
1 60 (14.15%) TCP/IP
2 52 (12.26%) DHCP
3 48 (11.32%) VPN
4 43 (10.14%) DNS
5 31 (7.31%) WAN
5 31 (7.31%) LAN
6 18 (4.25%) Network Security
7 16 (3.77%) Firewall
7 16 (3.77%) IP Telephony
8 12 (2.83%) Wireless
8 12 (2.83%) VoIP
8 12 (2.83%) Ethernet
9 11 (2.59%) Wi-Fi
10 7 (1.65%) ADSL
11 6 (1.42%) Internet
11 6 (1.42%) SSL
12 4 (0.94%) Structured Cabling
12 4 (0.94%) Broadband
13 3 (0.71%) iSCSI
14 2 (0.47%) NAS
Database & Business Intelligence
1 9 (2.12%) SQL Server
2 3 (0.71%) RDBMS
2 3 (0.71%) MySQL
2 3 (0.71%) Relational Database
3 1 (0.24%) SQL Server 2005
3 1 (0.24%) SQL Server Reporting Services
Development Applications
1 6 (1.42%) JIRA
2 1 (0.24%) Ant
General
1 144 (33.96%) Finance
2 73 (17.22%) Banking
3 62 (14.62%) Investment Banking
4 59 (13.92%) Front Office
5 58 (13.68%) Financial Institution
6 34 (8.02%) Law
7 26 (6.13%) Legal
8 9 (2.12%) Retail
9 8 (1.89%) Back Office
10 7 (1.65%) Telecoms
11 3 (0.71%) Manufacturing
12 2 (0.47%) Publishing
13 1 (0.24%) French Language
13 1 (0.24%) Marketing
13 1 (0.24%) Advertising
13 1 (0.24%) Multimedia
Libraries, Frameworks & Software Standards
1 9 (2.12%) .NET
2 6 (1.42%) HTML
3 5 (1.18%) ASP.NET
3 5 (1.18%) LINQ
4 4 (0.94%) Ajax
4 4 (0.94%) jQuery
4 4 (0.94%) COM
4 4 (0.94%) CSS
4 4 (0.94%) XML
4 4 (0.94%) Classic ASP
5 2 (0.47%) Application Packaging
Miscellaneous
1 132 (31.13%) Blackberry
2 20 (4.72%) Video Conferencing
2 20 (4.72%) Hedge funds
3 16 (3.77%) Computer Science
3 16 (3.77%) iPhone
4 13 (3.07%) Mathematics
5 11 (2.59%) Analytical Skills
6 9 (2.12%) iPad
7 8 (1.89%) Fat Client
7 8 (1.89%) Thin Client
8 5 (1.18%) Smartphone
8 5 (1.18%) iSeries
8 5 (1.18%) BYOD
9 4 (0.94%) Mobile App
9 4 (0.94%) Management Information System
10 3 (0.71%) Fixed Income
10 3 (0.71%) SecurID
11 2 (0.47%) Mobile Computing
11 2 (0.47%) Replication
11 2 (0.47%) Data Protection Act
Operating Systems
1 335 (79.01%) Windows
2 248 (58.49%) Windows 7
3 93 (21.93%) Windows XP
4 57 (13.44%) Windows Server 2008
5 50 (11.79%) Windows 8
6 39 (9.20%) Windows Server 2003
7 23 (5.42%) Windows Vista
8 20 (4.72%) Android
9 19 (4.48%) Windows Server 2012
10 11 (2.59%) Linux
11 9 (2.12%) Mac OS X
12 4 (0.94%) Windows Mobile
13 3 (0.71%) UNIX
13 3 (0.71%) Windows 2000
14 2 (0.47%) Apple iOS
15 1 (0.24%) Windows 2000 Server
15 1 (0.24%) Mac OS
Processes & Methodologies
1 173 (40.80%) ITIL
2 68 (16.04%) Service Management
3 62 (14.62%) Service Delivery
4 57 (13.44%) Business Continuity
5 53 (12.50%) Business Continuity Management
6 22 (5.19%) Document Management
7 14 (3.30%) Investment Management
8 11 (2.59%) Asset Management
9 10 (2.36%) Incident Management
9 10 (2.36%) CRM
9 10 (2.36%) Software Delivery
10 9 (2.12%) Continuous Improvement
11 8 (1.89%) Information Security
11 8 (1.89%) Disaster Recovery
12 7 (1.65%) Mobile Device Management
13 6 (1.42%) ITIL V3
13 6 (1.42%) Problem Management
13 6 (1.42%) Project Management
14 5 (1.18%) Change Management
14 5 (1.18%) Fund Management
Programming Languages
1 40 (9.43%) SQL
2 7 (1.65%) VB
2 7 (1.65%) C
3 5 (1.18%) C#
4 4 (0.94%) JavaScript
5 3 (0.71%) VBA
5 3 (0.71%) Perl
6 2 (0.47%) PowerShell
6 2 (0.47%) Java
7 1 (0.24%) PL/SQL
7 1 (0.24%) VB.NET
Qualifications
1 102 (24.06%) MCP
2 84 (19.81%) Microsoft Certification
3 68 (16.04%) MCSE
4 43 (10.14%) Degree
5 22 (5.19%) ITIL Certification
6 12 (2.83%) MCDST
7 6 (1.42%) MOS
7 6 (1.42%) MCITP
7 6 (1.42%) MCSA
8 3 (0.71%) A+ Certification
9 2 (0.47%) SC Cleared
9 2 (0.47%) Security Cleared
9 2 (0.47%) CCAA
9 2 (0.47%) Citrix Certification
9 2 (0.47%) Cisco Certification
9 2 (0.47%) CCNA
10 1 (0.24%) CISM
10 1 (0.24%) ACSP
10 1 (0.24%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 25 (5.90%) SLA
2 1 (0.24%) QA
2 1 (0.24%) ISO/IEC 27001
System Software
1 289 (68.16%) Active Directory
2 27 (6.37%) VMware Infrastructure
3 18 (4.25%) XenApp
4 12 (2.83%) Hyper-V
5 11 (2.59%) Citrix Presentation Server
6 5 (1.18%) Terminal Services
7 4 (0.94%) Microsoft App-V
7 4 (0.94%) VMware Workstation
8 2 (0.47%) XenDesktop
9 1 (0.24%) BitLocker
Systems Management
1 46 (10.85%) SCCM
2 11 (2.59%) WSUS
3 8 (1.89%) Norton AntiVirus
4 7 (1.65%) McAfee ePO
5 2 (0.47%) MAILsweeper
6 1 (0.24%) Nagios
6 1 (0.24%) Backup Exec
6 1 (0.24%) Kibana
6 1 (0.24%) Casper Suite
Vendors
1 250 (58.96%) Microsoft
2 77 (18.16%) Citrix
3 56 (13.21%) ServiceNow
4 42 (9.91%) VMware
5 40 (9.43%) Apple
6 32 (7.55%) HP
7 25 (5.90%) Bloomberg
8 20 (4.72%) Reuters
9 19 (4.48%) Avaya
10 17 (4.01%) Remedy
11 14 (3.30%) Lotus
12 13 (3.07%) Cisco
12 13 (3.07%) Dell
13 11 (2.59%) SonicWALL
14 10 (2.36%) Sophos
14 10 (2.36%) McAfee
14 10 (2.36%) CA
15 9 (2.12%) Fidessa
16 8 (1.89%) Altiris
16 8 (1.89%) Interwoven
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Salary: £30000.00 - £35000.00 per annum
Posted: 13 hours ago
City, London
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Salary: £25000 - £35000 per annum
Posted: 13 hours ago
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
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Brighton, East Sussex
VIQU
Salary: £28k - 32k per year
Posted: Yesterday
London
Technology Sourcing Limited
Salary: From £40,000 to £45,000 per annum plus bens
Posted: Yesterday
City, London
Westbourne Partners
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Central London / West End
Westbourne Partners
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Rotherham, South Yorkshire
Greywood Associates Limited
Salary: £21000 per annum + Benefits
Posted: 2 days ago
London
TEKsystems
Salary: £18000 - £22000 per annum + bonus + benefits
Posted: 4 days ago
City, London
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Salary: £25000.00 - £30000.00 per annum + Benefits
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London
Venturi
Salary: £25000 - £30000 per annum
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Swindon, Wiltshire
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Salary: Competitive
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