The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 659 689 756
Rank change year-on-year
+30 +67
Permanent jobs requiring a Desktop Support Analyst 245 262 139
As % of all permanent IT jobs located in the UK 0.22% 0.22% 0.13%
As % of the Job Titles category 0.23% 0.23% 0.13%
Number of salaries quoted 200 236 122
Average salary £30,000 £27,500 £26,500
Average salary % change year-on-year
+9.09% +3.77%
90% offered a salary of more than £21,500 £22,985 £21,000
10% offered a salary of more than £48,500 £41,800 £38,250
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
105334 114534 105198
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.73%
Number of salaries quoted 86166 92849 87525
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 21 April 2015 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 243 £30,000 +9.09% 10
London +62 160 £32,500 +4.83% 5
City of London +62 69 £47,500 +26.66% 4
South East +2 30 £25,000 -9.09% 1
South West -8 18 £18,000 -22.49% 1
East of England +35 17 £26,615 +6.46% 1
Wiltshire +4 10 £21,500 -13.13%
Hampshire +2 10 £25,000 -21.87% 1
Manchester +11 7 £20,000 - 1
North West +3 7 £20,000 -16.66% 2
West Midlands -15 7 £19,000 -20.83%
Suffolk - 7 - - 1
Ipswich - 7 - - 1
Basingstoke - 7 £25,000 - 1
Swindon +1 6 £21,500 -13.13%
Dorset - 6 £18,000 -
West Sussex +1 5 £24,000 -12.72%
Crawley -3 5 £24,000 -12.72%
Birmingham -9 5 £19,000 -20.83%
Stockport - 5 £20,000 -
Kent +22 4 £28,500 +50.00%
Surrey +11 4 £22,500 -18.18%
Essex +11 4 £26,250 +19.31%
Berkshire -4 4 £26,000 +8.33%
Hertfordshire -8 4 £29,740 +16.62%
Woking - 4 £22,500 -
North East -3 3 £31,000 +3.33%
Tyne and Wear - 3 £31,000 -
Wareham - 3 - -
Poole - 3 £18,000 -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 April 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 340 (80.00%) Windows
2 280 (65.88%) Active Directory
3 254 (59.76%) Microsoft
4 251 (59.06%) Windows 7
5 193 (45.41%) MS Office
6 174 (40.94%) ITIL
7 149 (35.06%) Finance
8 137 (32.24%) Blackberry
9 108 (25.41%) MS Excel
10 104 (24.47%) MCP
11 97 (22.82%) Windows XP
12 89 (20.94%) Microsoft Certification
13 85 (20.00%) MS Exchange
14 71 (16.71%) Citrix
15 70 (16.47%) MCSE
16 69 (16.24%) Banking
17 67 (15.76%) TCP/IP
18 63 (14.82%) Service Management
19 60 (14.12%) Investment Banking
19 60 (14.12%) Windows 8
20 59 (13.88%) Blackberry Enterprise Server
21 57 (13.41%) Service Delivery
21 57 (13.41%) Financial Institution
22 56 (13.18%) DHCP
22 56 (13.18%) Front Office
22 56 (13.18%) ServiceNow
23 54 (12.71%) Business Continuity
24 51 (12.00%) Windows Server 2008
25 50 (11.76%) Business Continuity Management
26 49 (11.53%) SCCM

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 April 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 85 (20.00%) MS Exchange
2 59 (13.88%) Blackberry Enterprise Server
3 34 (8.00%) Exchange Server 2010
4 16 (3.76%) SharePoint
5 11 (2.59%) Exchange Server 2003
5 11 (2.59%) Exchange Server 2013
5 11 (2.59%) Exchange Server 2007
6 10 (2.35%) IBM Notes
7 7 (1.65%) WorkSite
8 5 (1.18%) IIS
8 5 (1.18%) Lync
9 1 (0.24%) Drupal
9 1 (0.24%) Umbraco
9 1 (0.24%) WordPress
9 1 (0.24%) SharePoint 2010
9 1 (0.24%) Joomla!
Applications
1 193 (45.41%) MS Office
2 108 (25.41%) MS Excel
3 15 (3.53%) MS PowerPoint
4 2 (0.47%) MS Visio
4 2 (0.47%) Acrobat
4 2 (0.47%) S-PLUS
5 1 (0.24%) Final Cut Pro
Business Applications
1 3 (0.71%) Dynamics CRM
2 1 (0.24%) Dynamics GP
Cloud Services
1 11 (2.59%) Office 365
2 4 (0.94%) Google Apps
3 1 (0.24%) Mimecast
Communications & Networking
1 67 (15.76%) TCP/IP
2 56 (13.18%) DHCP
3 49 (11.53%) VPN
4 48 (11.29%) DNS
5 39 (9.18%) LAN
6 37 (8.71%) WAN
7 21 (4.94%) Network Security
8 18 (4.24%) Firewall
9 17 (4.00%) IP Telephony
10 11 (2.59%) Wi-Fi
10 11 (2.59%) Wireless
10 11 (2.59%) ADSL
11 10 (2.35%) VoIP
12 9 (2.12%) Ethernet
13 6 (1.41%) Internet
14 5 (1.18%) SSL
15 4 (0.94%) Broadband
15 4 (0.94%) Structured Cabling
16 3 (0.71%) Cisco IOS
17 2 (0.47%) SSH
Database & Business Intelligence
1 11 (2.59%) SQL Server
2 4 (0.94%) SQL Server 2005
3 2 (0.47%) RDBMS
3 2 (0.47%) Relational Database
4 1 (0.24%) MySQL
4 1 (0.24%) SQL Server Reporting Services
4 1 (0.24%) SQL Server 2008
4 1 (0.24%) SQL Server 2012
Development Applications
1 3 (0.71%) Ant
2 2 (0.47%) JIRA
General
1 149 (35.06%) Finance
2 69 (16.24%) Banking
3 60 (14.12%) Investment Banking
4 57 (13.41%) Financial Institution
5 56 (13.18%) Front Office
6 31 (7.29%) Law
7 24 (5.65%) Legal
8 13 (3.06%) Retail
9 10 (2.35%) Telecoms
10 7 (1.65%) Back Office
11 3 (0.71%) Advertising
12 2 (0.47%) Publishing
13 1 (0.24%) Manufacturing
13 1 (0.24%) Multimedia
13 1 (0.24%) Marketing
13 1 (0.24%) French Language
Libraries, Frameworks & Software Standards
1 8 (1.88%) .NET
2 7 (1.65%) HTML
3 6 (1.41%) LINQ
4 5 (1.18%) ASP.NET
5 4 (0.94%) COM
5 4 (0.94%) CSS
5 4 (0.94%) XML
5 4 (0.94%) Ajax
5 4 (0.94%) jQuery
5 4 (0.94%) Classic ASP
6 2 (0.47%) Application Packaging
Miscellaneous
1 137 (32.24%) Blackberry
2 18 (4.24%) Video Conferencing
3 16 (3.76%) iPhone
4 14 (3.29%) Computer Science
4 14 (3.29%) Hedge funds
5 10 (2.35%) iPad
5 10 (2.35%) Fat Client
5 10 (2.35%) Thin Client
6 9 (2.12%) Analytical Skills
7 6 (1.41%) Management Information System
7 6 (1.41%) Mathematics
8 5 (1.18%) Smartphone
8 5 (1.18%) BYOD
9 4 (0.94%) Mobile App
9 4 (0.94%) SecurID
9 4 (0.94%) iSeries
10 3 (0.71%) Fixed Income
11 2 (0.47%) Replication
11 2 (0.47%) Data Protection Act
11 2 (0.47%) Mobile Computing
Operating Systems
1 340 (80.00%) Windows
2 251 (59.06%) Windows 7
3 97 (22.82%) Windows XP
4 60 (14.12%) Windows 8
5 51 (12.00%) Windows Server 2008
6 37 (8.71%) Windows Server 2003
7 26 (6.12%) Android
8 22 (5.18%) Windows Vista
9 18 (4.24%) Windows Server 2012
10 9 (2.12%) Mac OS X
11 7 (1.65%) Apple iOS
12 6 (1.41%) Linux
13 4 (0.94%) Windows Mobile
14 2 (0.47%) Mac OS
15 1 (0.24%) Windows 2000 Server
15 1 (0.24%) UNIX
15 1 (0.24%) Windows 2000
Processes & Methodologies
1 174 (40.94%) ITIL
2 63 (14.82%) Service Management
3 57 (13.41%) Service Delivery
4 54 (12.71%) Business Continuity
5 50 (11.76%) Business Continuity Management
6 23 (5.41%) Document Management
7 13 (3.06%) Investment Management
8 11 (2.59%) Asset Management
8 11 (2.59%) Software Delivery
9 10 (2.35%) CRM
10 9 (2.12%) Disaster Recovery
11 8 (1.88%) Continuous Improvement
12 7 (1.65%) Mobile Device Management
13 6 (1.41%) ITIL V3
13 6 (1.41%) Information Security
13 6 (1.41%) Incident Management
14 5 (1.18%) Time Management
14 5 (1.18%) Web Development
14 5 (1.18%) Fund Management
14 5 (1.18%) Change Management
Programming Languages
1 30 (7.06%) SQL
2 6 (1.41%) VB
3 5 (1.18%) C#
4 4 (0.94%) JavaScript
4 4 (0.94%) Perl
4 4 (0.94%) C
5 3 (0.71%) VBA
5 3 (0.71%) Java
6 1 (0.24%) PL/SQL
Qualifications
1 104 (24.47%) MCP
2 89 (20.94%) Microsoft Certification
3 70 (16.47%) MCSE
4 44 (10.35%) Degree
5 21 (4.94%) ITIL Certification
6 13 (3.06%) MCDST
7 9 (2.12%) SC Cleared
7 9 (2.12%) Security Cleared
7 9 (2.12%) MCITP
8 6 (1.41%) MCSA
9 5 (1.18%) MOS
10 4 (0.94%) Cisco Certification
10 4 (0.94%) CCNA
11 3 (0.71%) A+ Certification
12 2 (0.47%) Citrix Certification
12 2 (0.47%) CCAA
13 1 (0.24%) ITIL Foundation Certificate
13 1 (0.24%) CISM
13 1 (0.24%) MCTS
13 1 (0.24%) ACSP
Quality Assurance & Compliance
1 29 (6.82%) SLA
2 1 (0.24%) ISO/IEC 27001
2 1 (0.24%) QA
System Software
1 280 (65.88%) Active Directory
2 29 (6.82%) VMware Infrastructure
3 15 (3.53%) XenApp
4 10 (2.35%) Hyper-V
5 7 (1.65%) Citrix Presentation Server
6 5 (1.18%) Terminal Services
7 4 (0.94%) Microsoft App-V
8 3 (0.71%) XenDesktop
9 2 (0.47%) VMware Workstation
10 1 (0.24%) VMware ESX
10 1 (0.24%) vSphere
10 1 (0.24%) BitLocker
Systems Management
1 49 (11.53%) SCCM
2 9 (2.12%) WSUS
3 7 (1.65%) Norton AntiVirus
4 4 (0.94%) McAfee ePO
5 2 (0.47%) MAILsweeper
6 1 (0.24%) DameWare
6 1 (0.24%) Backup Exec
6 1 (0.24%) Kibana
6 1 (0.24%) Casper Suite
6 1 (0.24%) Nagios
Vendors
1 254 (59.76%) Microsoft
2 71 (16.71%) Citrix
3 56 (13.18%) ServiceNow
4 46 (10.82%) VMware
5 38 (8.94%) Apple
6 27 (6.35%) Bloomberg
7 26 (6.12%) HP
8 22 (5.18%) Reuters
9 20 (4.71%) Avaya
10 14 (3.29%) Remedy
11 12 (2.82%) Dell
11 12 (2.82%) Cisco
12 10 (2.35%) CA
12 10 (2.35%) Fidessa
12 10 (2.35%) Lotus
12 10 (2.35%) SonicWALL
13 8 (1.88%) McAfee
13 8 (1.88%) Interwoven
13 8 (1.88%) Oracle
14 7 (1.65%) Adobe
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £25000 - £28000 per annum + Benefits
Posted: 2 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £26000 per annum + Benefits & Bonus
Posted: 5 hours ago
Chester, Cheshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + bens
Posted: 19 hours ago
City of London
Hays IT - Uk Posting account
Salary: £10.00 - £12.00 per hour
Posted: 5 days ago
City, London
Proactive Appointments
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago
Brentford, Middlesex
TEKsystems
Salary: £24000 - £30000 per annum + Bens
Posted: 6 days ago
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: 24 days ago