The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 683 710 697
Rank change year-on-year
+27 -13
Permanent jobs requiring a Desktop Support Analyst 200 183 176
As % of all permanent IT jobs located in the UK 0.19% 0.17% 0.16%
As % of the Job Titles category 0.20% 0.18% 0.17%
Number of salaries quoted 163 171 143
Average salary £30,000 £28,000 £30,000
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £22,500 £23,000 £23,000
10% offered a salary of more than £47,500 £42,500 £37,500
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 27 February 2015 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 198 £30,000 +5.26% 8
London +55 146 £32,500 +6.55% 7
City of London +30 61 £45,000 +50.00% 3
South East -19 20 £24,000 -3.03%
East of England +1 9 £27,240 +8.96%
South West -13 7 £21,500 -17.30%
West Midlands -18 7 £20,750 -13.54% 1
West Sussex +1 6 £24,000 -12.72%
Crawley -4 6 £24,000 -12.72%
Hertfordshire -4 6 £27,240 +6.82%
North West -8 6 £27,500 +12.24%
Manchester - 5 £30,000 -
Hampshire -8 4 £24,450 -21.12%
Surrey -12 4 £21,750 -12.12%
Birmingham -16 4 £19,000 -20.83%
East Midlands +28 3 £29,000 +28.17%
Northamptonshire +4 3 £29,000 +52.63%
Oxfordshire -2 3 £17,750 -22.82%
Northampton -3 3 £29,000 +52.63%
Dorset -27 3 - -
Suffolk - 3 - -
Bicester - 3 £17,750 -
Wareham - 3 - -
Ipswich - 3 - -
Woking +7 2 £22,500 -10.00%
Guildford +6 2 £20,500 -16.32%
Wiltshire +3 2 £21,500 -17.30%
Berkshire -2 2 £34,000 -2.85%
Swindon -2 2 £21,500 -17.30%
Bristol -6 2 £21,000 -25.00%

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 314 (81.56%) Windows
2 242 (62.86%) Active Directory
3 216 (56.10%) Microsoft
4 215 (55.84%) Windows 7
5 179 (46.49%) MS Office
6 160 (41.56%) ITIL
7 126 (32.73%) Blackberry
8 117 (30.39%) Finance
9 99 (25.71%) Windows XP
10 98 (25.45%) MS Excel
11 80 (20.78%) MCP
11 80 (20.78%) Microsoft Certification
12 76 (19.74%) MS Exchange
13 75 (19.48%) Citrix
14 69 (17.92%) TCP/IP
15 65 (16.88%) Blackberry Enterprise Server
16 58 (15.06%) MCSE
17 56 (14.55%) Windows 8
18 55 (14.29%) Banking
19 51 (13.25%) Windows Server 2008
20 47 (12.21%) VPN
21 46 (11.95%) DHCP
21 46 (11.95%) VMware
22 45 (11.69%) Investment Banking
23 44 (11.43%) DNS
24 42 (10.91%) LAN
24 42 (10.91%) ServiceNow
25 40 (10.39%) Service Management
25 40 (10.39%) Apple
25 40 (10.39%) Windows Server 2003

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 76 (19.74%) MS Exchange
2 65 (16.88%) Blackberry Enterprise Server
3 29 (7.53%) Exchange Server 2010
4 19 (4.94%) Exchange Server 2007
5 17 (4.42%) SharePoint
6 13 (3.38%) Exchange Server 2013
7 10 (2.60%) Exchange Server 2003
8 8 (2.08%) Lync
9 6 (1.56%) IBM Notes
10 5 (1.30%) WorkSite
11 2 (0.52%) IIS
11 2 (0.52%) SharePoint 2010
Applications
1 179 (46.49%) MS Office
2 98 (25.45%) MS Excel
3 18 (4.68%) MS PowerPoint
4 11 (2.86%) MS Visio
5 3 (0.78%) MS Project
6 2 (0.52%) S-PLUS
Business Applications
1 3 (0.78%) Dynamics CRM
2 2 (0.52%) assyst
3 1 (0.26%) Dynamics GP
3 1 (0.26%) Remedy ITSM
Cloud Services
1 10 (2.60%) Office 365
2 6 (1.56%) Google Apps
Communications & Networking
1 69 (17.92%) TCP/IP
2 47 (12.21%) VPN
3 46 (11.95%) DHCP
4 44 (11.43%) DNS
5 42 (10.91%) LAN
6 37 (9.61%) WAN
7 17 (4.42%) IP Telephony
7 17 (4.42%) Network Security
8 16 (4.16%) Firewall
9 12 (3.12%) Wi-Fi
9 12 (3.12%) VoIP
10 11 (2.86%) ADSL
10 11 (2.86%) Wireless
11 7 (1.82%) Internet
11 7 (1.82%) Broadband
12 6 (1.56%) Ethernet
13 4 (1.04%) Structured Cabling
14 3 (0.78%) Cisco IOS
14 3 (0.78%) Extranet
14 3 (0.78%) PBX
Database & Business Intelligence
1 10 (2.60%) SQL Server
2 4 (1.04%) SQL Server 2005
3 1 (0.26%) SQL Server 2008
3 1 (0.26%) SQL Server 2012
3 1 (0.26%) Relational Database
3 1 (0.26%) RDBMS
3 1 (0.26%) SQL Server 2000
3 1 (0.26%) SQL Server Reporting Services
3 1 (0.26%) MySQL
Development Applications
1 3 (0.78%) Ant
2 1 (0.26%) Oracle APEX
General
1 117 (30.39%) Finance
2 55 (14.29%) Banking
3 45 (11.69%) Investment Banking
4 38 (9.87%) Financial Institution
4 38 (9.87%) Front Office
5 28 (7.27%) Law
6 27 (7.01%) Legal
7 12 (3.12%) Retail
8 11 (2.86%) Telecoms
9 8 (2.08%) Back Office
10 5 (1.30%) Advertising
11 2 (0.52%) Publishing
11 2 (0.52%) Marketing
12 1 (0.26%) Billing
12 1 (0.26%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (1.56%) .NET
2 3 (0.78%) Application Packaging
2 3 (0.78%) ASP.NET
2 3 (0.78%) HTML
3 2 (0.52%) LINQ
4 1 (0.26%) jQuery
4 1 (0.26%) Classic ASP
4 1 (0.26%) COM
4 1 (0.26%) CSS
4 1 (0.26%) XML
4 1 (0.26%) Ajax
Miscellaneous
1 126 (32.73%) Blackberry
2 20 (5.19%) Video Conferencing
3 17 (4.42%) iPhone
4 15 (3.90%) Thin Client
4 15 (3.90%) Fat Client
5 13 (3.38%) iPad
6 10 (2.60%) Analytical Skills
6 10 (2.60%) Computer Science
7 7 (1.82%) Data Protection Act
8 6 (1.56%) Smartphone
9 4 (1.04%) SecurID
9 4 (1.04%) Hedge funds
10 2 (0.52%) Mobile Computing
10 2 (0.52%) iSeries
10 2 (0.52%) Enterprise Software
10 2 (0.52%) Mathematics
10 2 (0.52%) IVR
10 2 (0.52%) Management Information System
10 2 (0.52%) Replication
11 1 (0.26%) Fixed Income
Operating Systems
1 314 (81.56%) Windows
2 215 (55.84%) Windows 7
3 99 (25.71%) Windows XP
4 56 (14.55%) Windows 8
5 51 (13.25%) Windows Server 2008
6 40 (10.39%) Windows Server 2003
7 19 (4.94%) Windows Vista
7 19 (4.94%) Android
8 12 (3.12%) Mac OS X
8 12 (3.12%) Windows Server 2012
9 8 (2.08%) Apple iOS
10 6 (1.56%) Linux
11 3 (0.78%) Mac OS
12 2 (0.52%) Windows Mobile
13 1 (0.26%) UNIX
Processes & Methodologies
1 160 (41.56%) ITIL
2 40 (10.39%) Service Management
3 38 (9.87%) Service Delivery
3 38 (9.87%) Business Continuity
4 33 (8.57%) Business Continuity Management
5 22 (5.71%) Document Management
6 11 (2.86%) CRM
7 10 (2.60%) Mobile Device Management
7 10 (2.60%) Investment Management
8 9 (2.34%) Asset Management
9 7 (1.82%) Incident Management
9 7 (1.82%) Disaster Recovery
9 7 (1.82%) Time Management
9 7 (1.82%) Data Protection
10 6 (1.56%) Security Management
10 6 (1.56%) Project Management
10 6 (1.56%) Fund Management
11 5 (1.30%) Stakeholder Management
11 5 (1.30%) ITIL V3
12 4 (1.04%) Systematic Trading
Programming Languages
1 25 (6.49%) SQL
2 6 (1.56%) Java
3 4 (1.04%) Perl
4 3 (0.78%) C#
4 3 (0.78%) VBA
4 3 (0.78%) PowerShell
5 2 (0.52%) C
5 2 (0.52%) VB
6 1 (0.26%) PL/SQL
6 1 (0.26%) JavaScript
Qualifications
1 80 (20.78%) MCP
1 80 (20.78%) Microsoft Certification
2 58 (15.06%) MCSE
3 36 (9.35%) Degree
4 19 (4.94%) ITIL Certification
5 13 (3.38%) MCDST
6 11 (2.86%) SC Cleared
6 11 (2.86%) Security Cleared
7 7 (1.82%) MCITP
8 5 (1.30%) Cisco Certification
8 5 (1.30%) MCSA
8 5 (1.30%) CCNA
9 4 (1.04%) VCP4
10 3 (0.78%) A+ Certification
10 3 (0.78%) ITIL Foundation Certificate
11 2 (0.52%) Citrix Certification
11 2 (0.52%) CCAA
11 2 (0.52%) MOS
11 2 (0.52%) VMware Certified Professional (VCP)
12 1 (0.26%) MCTS
Quality Assurance & Compliance
1 35 (9.09%) SLA
System Software
1 242 (62.86%) Active Directory
2 28 (7.27%) VMware Infrastructure
3 12 (3.12%) XenApp
4 6 (1.56%) Hyper-V
5 4 (1.04%) Terminal Services
5 4 (1.04%) Citrix Presentation Server
6 2 (0.52%) XenDesktop
6 2 (0.52%) vSphere
7 1 (0.26%) VMware ESX
7 1 (0.26%) Microsoft App-V
7 1 (0.26%) MetaFrame
Systems Management
1 40 (10.39%) SCCM
2 8 (2.08%) Norton AntiVirus
3 5 (1.30%) WSUS
4 3 (0.78%) Casper Suite
5 2 (0.52%) McAfee ePO
5 2 (0.52%) MAILsweeper
6 1 (0.26%) DameWare
6 1 (0.26%) Backup Exec
6 1 (0.26%) Kibana
6 1 (0.26%) Nagios
Vendors
1 216 (56.10%) Microsoft
2 75 (19.48%) Citrix
3 46 (11.95%) VMware
4 42 (10.91%) ServiceNow
5 40 (10.39%) Apple
6 23 (5.97%) Bloomberg
7 18 (4.68%) Reuters
8 17 (4.42%) Avaya
8 17 (4.42%) Cisco
9 16 (4.16%) HP
10 13 (3.38%) Oracle
11 9 (2.34%) Fidessa
12 8 (2.08%) Mitel
12 8 (2.08%) Symantec
13 7 (1.82%) Remedy
13 7 (1.82%) Interwoven
13 7 (1.82%) Dell
14 6 (1.56%) McAfee
14 6 (1.56%) CA
14 6 (1.56%) Lotus
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