The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 700 723 713
Rank change year-on-year
+23 -10
Permanent jobs requiring a Desktop Support Analyst 200 150 179
As % of all permanent IT jobs located in the UK 0.17% 0.14% 0.15%
As % of the Job Titles category 0.18% 0.15% 0.16%
Number of salaries quoted 155 131 163
Average salary £30,000 £27,000 £27,500
Average salary % change year-on-year
+11.11% -1.81%
90% offered a salary of more than £22,500 £19,000 £22,300
10% offered a salary of more than £38,100 £37,500 £37,900
UK excluding London average salary £24,775 £22,250 £26,000
% change year-on-year
+11.34% -14.42%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109894 100240 111143
As % of all permanent IT jobs located in the UK 94.42% 94.24% 95.13%
Number of salaries quoted 88890 83088 94915
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 29 August 2014 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 191 £30,000 +11.11% 12
London +36 124 £31,000 +3.33% 4
South East -3 38 £24,500 - 3
City of London +6 37 £32,000 +3.22% 2
Berkshire +6 12 £25,000 -16.66% 1
Newbury - 10 £25,000 -
Surrey -4 8 £24,000 -4.00%
Yorkshire -47 7 £25,500 +41.66% 2
Leeds -25 6 £25,500 -15.00% 1
West Yorkshire -41 6 £25,500 +41.66% 2
Staines - 6 £24,000 -
West Sussex -5 5 £24,500 +11.36% 1
East of England -17 5 £29,000 +28.88% 1
East Midlands -21 5 £19,000 -
Tyne and Wear +2 4 - -
North East -2 4 - -
South West -16 4 £28,638 +46.85% 2
East Sussex - 4 £24,000 -
Newcastle upon Tyne - 4 - -
Brighton - 4 £24,000 -
Lincolnshire +16 3 - -
Essex - 3 £46,500 -
Gloucestershire - 3 £32,500 - 1
Hampshire - 3 £35,000 - 1
Cheltenham - 3 £32,500 - 1
Suffolk +5 2 £25,500 +10.86%
Coventry +2 2 £27,500 +3.77%
Kent -7 2 £22,750 -24.16%
Manchester -9 2 £21,500 -3.37%
West Midlands -12 2 £27,500 +7.84%

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 386 (85.97%) Windows
2 264 (58.80%) Windows 7
3 251 (55.90%) MS Office
4 241 (53.67%) Active Directory
5 209 (46.55%) Microsoft
6 185 (41.20%) MS Excel
7 180 (40.09%) ITIL
8 176 (39.20%) Windows XP
9 125 (27.84%) Finance
10 122 (27.17%) Blackberry
11 101 (22.49%) Citrix
12 83 (18.49%) TCP/IP
13 79 (17.59%) Apple
14 69 (15.37%) MS Exchange
15 66 (14.70%) SCCM
16 64 (14.25%) Blackberry Enterprise Server
17 61 (13.59%) Windows Server 2008
18 57 (12.69%) Law
19 56 (12.47%) Microsoft Certification
19 56 (12.47%) DHCP
20 53 (11.80%) Windows Server 2003
21 50 (11.14%) Windows 8
22 48 (10.69%) LAN
23 46 (10.24%) VPN
24 45 (10.02%) VMware
25 44 (9.80%) DNS
26 39 (8.69%) Service Management
27 37 (8.24%) Legal
28 36 (8.02%) WAN
29 35 (7.80%) MCP

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 69 (15.37%) MS Exchange
2 64 (14.25%) Blackberry Enterprise Server
3 30 (6.68%) Exchange Server 2010
4 28 (6.24%) SharePoint
5 21 (4.68%) Exchange Server 2007
6 16 (3.56%) IBM Notes
7 14 (3.12%) Lync
8 13 (2.90%) Exchange Server 2003
9 6 (1.34%) WorkSite
9 6 (1.34%) Exchange Server 2013
10 3 (0.67%) SharePoint 2010
Applications
1 251 (55.90%) MS Office
2 185 (41.20%) MS Excel
3 35 (7.80%) MS PowerPoint
4 13 (2.90%) MS Visio
5 9 (2.00%) MS Project
6 1 (0.22%) Revit
6 1 (0.22%) SketchUp
6 1 (0.22%) AutoCAD
Business Applications
1 7 (1.56%) Remedy ITSM
2 2 (0.45%) assyst
2 2 (0.45%) Dynamics CRM
3 1 (0.22%) ReMetrica
3 1 (0.22%) Eikon
Cloud Services
1 13 (2.90%) Office 365
2 4 (0.89%) SaaS
Communications & Networking
1 83 (18.49%) TCP/IP
2 56 (12.47%) DHCP
3 48 (10.69%) LAN
4 46 (10.24%) VPN
5 44 (9.80%) DNS
6 36 (8.02%) WAN
7 18 (4.01%) Wireless
8 15 (3.34%) VoIP
8 15 (3.34%) Internet
9 9 (2.00%) Network Security
10 8 (1.78%) IP Telephony
10 8 (1.78%) Firewall
10 8 (1.78%) IMAP4
11 7 (1.56%) Broadband
12 6 (1.34%) ADSL
12 6 (1.34%) Wi-Fi
13 5 (1.11%) 3G
13 5 (1.11%) WLAN
14 4 (0.89%) Cisco IOS
15 2 (0.45%) Intranet
Database & Business Intelligence
1 7 (1.56%) SQL Server
2 2 (0.45%) SQL Server 2008
3 1 (0.22%) MS Access
3 1 (0.22%) SQL Server Reporting Services
Development Applications
1 1 (0.22%) MSI
General
1 125 (27.84%) Finance
2 57 (12.69%) Law
3 37 (8.24%) Legal
4 25 (5.57%) Banking
5 24 (5.35%) Financial Institution
6 15 (3.34%) Retail
7 14 (3.12%) Back Office
8 9 (2.00%) Front Office
9 6 (1.34%) Investment Banking
10 4 (0.89%) Advertising
10 4 (0.89%) Aerospace
11 3 (0.67%) Telecoms
11 3 (0.67%) Multimedia
12 2 (0.45%) Marketing
13 1 (0.22%) Publishing
13 1 (0.22%) Games
13 1 (0.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (0.89%) Application Packaging
2 3 (0.67%) Software Packaging
3 1 (0.22%) XMPP
Miscellaneous
1 122 (27.17%) Blackberry
2 22 (4.90%) iPad
3 20 (4.45%) Video Conferencing
3 20 (4.45%) iPhone
4 10 (2.23%) Smartphone
5 7 (1.56%) IVR
5 7 (1.56%) Mathematics
6 6 (1.34%) SecurID
6 6 (1.34%) Fat Client
6 6 (1.34%) PDA
6 6 (1.34%) Derivative
6 6 (1.34%) Thin Client
7 5 (1.11%) Computer Science
8 4 (0.89%) Mobile App
9 3 (0.67%) Fixed Income
9 3 (0.67%) Foreign Exchange (FX)
10 2 (0.45%) PKI
10 2 (0.45%) New Media
11 1 (0.22%) HP StorageWorks
11 1 (0.22%) Hedge funds
Operating Systems
1 386 (85.97%) Windows
2 264 (58.80%) Windows 7
3 176 (39.20%) Windows XP
4 61 (13.59%) Windows Server 2008
5 53 (11.80%) Windows Server 2003
6 50 (11.14%) Windows 8
7 29 (6.46%) Android
8 20 (4.45%) Mac OS X
9 17 (3.79%) Windows Vista
10 15 (3.34%) Apple iOS
11 12 (2.67%) Linux
12 11 (2.45%) Windows Server 2012
12 11 (2.45%) Mac OS
13 8 (1.78%) Fedora
14 7 (1.56%) Windows Mobile
14 7 (1.56%) Windows 2000
15 1 (0.22%) Ubuntu
15 1 (0.22%) Windows 2000 Server
Processes & Methodologies
1 180 (40.09%) ITIL
2 39 (8.69%) Service Management
3 27 (6.01%) Document Management
4 17 (3.79%) Incident Management
4 17 (3.79%) ITSM
5 16 (3.56%) Asset Management
6 11 (2.45%) Disaster Recovery
6 11 (2.45%) Problem Management
6 11 (2.45%) Time Management
7 10 (2.23%) Software Deployment
8 9 (2.00%) Investment Management
9 8 (1.78%) Fund Management
9 8 (1.78%) Service Delivery
9 8 (1.78%) Mobile Device Management
10 7 (1.56%) Change Management
10 7 (1.56%) Project Planning
11 6 (1.34%) Network Management
12 5 (1.11%) Configuration Management
12 5 (1.11%) Migration
13 4 (0.89%) Content Management
Programming Languages
1 21 (4.68%) SQL
2 17 (3.79%) PowerShell
3 5 (1.11%) Java
4 4 (0.89%) VB
5 3 (0.67%) JavaScript
5 3 (0.67%) VBScript
6 1 (0.22%) C
Qualifications
1 56 (12.47%) Microsoft Certification
2 35 (7.80%) MCP
3 31 (6.90%) Degree
4 21 (4.68%) ITIL Certification
5 20 (4.45%) MCSE
6 17 (3.79%) MOS
7 13 (2.90%) MCDST
8 12 (2.67%) MCSA
9 11 (2.45%) A+ Certification
10 6 (1.34%) MCITP
11 5 (1.11%) ITIL Foundation Certificate
12 2 (0.45%) SC Cleared
12 2 (0.45%) Security Cleared
12 2 (0.45%) CCNA
12 2 (0.45%) Cisco Certification
13 1 (0.22%) VMware Certified Professional (VCP)
13 1 (0.22%) MCTS
Quality Assurance & Compliance
1 34 (7.57%) SLA
2 1 (0.22%) ISO/IEC 27001
2 1 (0.22%) QA
System Software
1 241 (53.67%) Active Directory
2 26 (5.79%) XenApp
3 22 (4.90%) VMware Infrastructure
4 11 (2.45%) XenDesktop
5 8 (1.78%) Citrix Presentation Server
6 7 (1.56%) vSphere
7 6 (1.34%) Microsoft App-V
7 6 (1.34%) Terminal Services
8 5 (1.11%) VMware ESX
9 4 (0.89%) VMware ESXi
10 2 (0.45%) Hyper-V
10 2 (0.45%) XenServer
10 2 (0.45%) ISA Server
11 1 (0.22%) Terminal Server
11 1 (0.22%) Xen
Systems Management
1 66 (14.70%) SCCM
2 14 (3.12%) Norton AntiVirus
3 12 (2.67%) Systems Management Server (SMS)
4 6 (1.34%) ZENworks
4 6 (1.34%) WSUS
5 5 (1.11%) Symantec Endpoint Protection
6 4 (0.89%) Business Desktop Deployment
7 3 (0.67%) Backup Exec
8 1 (0.22%) SCDPM
8 1 (0.22%) ServiceCenter
8 1 (0.22%) Symantec Enterprise Vault
8 1 (0.22%) MAILsweeper
Vendors
1 209 (46.55%) Microsoft
2 101 (22.49%) Citrix
3 79 (17.59%) Apple
4 45 (10.02%) VMware
5 26 (5.79%) Bloomberg
5 26 (5.79%) Dell
6 25 (5.57%) Cisco
6 25 (5.57%) HP
7 23 (5.12%) Symantec
8 21 (4.68%) Avaya
9 20 (4.45%) Reuters
10 16 (3.56%) Lotus
11 13 (2.90%) BMC
12 10 (2.23%) Altiris
13 9 (2.00%) Adobe
14 8 (1.78%) Oracle
14 8 (1.78%) Remedy
15 7 (1.56%) Juniper
16 6 (1.34%) AppSense
16 6 (1.34%) Mitel
Norwich, Norfolk
Allied Worldwide
Salary: Pension, Private Health
Posted: Yesterday
Slough, Berkshire
Concur Technologies
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £26,000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: 4 days ago
Cheltenham, Gloucestershire
Amsys
Salary: From £21,000 to £23,000 per annum +pension,life assurance
Posted: 4 days ago
City, London
Allied Worldwide
Posted: 8 days ago
Uxbridge
Hays IT - Uk Posting account
Salary: £140.00 per annum
Posted: 8 days ago
East Grinstead
Capita - ITIN
Salary: £22000.00 - £28000.00 per annum
Posted: 11 days ago
Havant, Hampshire
SSE
Salary: From £26,577 to £33,970 per annum plus excellent benefits
Posted: 12 days ago