The table below looks at the statistics for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 689 730 699
Rank change year-on-year
+41 -31
Permanent jobs requiring a Desktop Support Analyst 190 163 187
As % of all permanent IT jobs located in the UK 0.18% 0.16% 0.17%
As % of the Job Titles category 0.19% 0.17% 0.18%
Number of salaries quoted 157 148 151
Average salary £29,000 £28,500 £31,500
Average salary % change year-on-year
+1.75% -9.52%
90% offered a salary of more than £22,500 £22,500 £23,000
10% offered a salary of more than £44,000 £37,500 £37,500
UK excluding London average salary £25,000 £24,000 £26,500
% change year-on-year
+4.16% -9.43%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 30 January 2015 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +36 189 £29,000 - 13
London +35 136 £31,750 +5.83% 5
City of London +19 51 £40,250 +34.16% 1
South East -37 20 £24,000 +4.34% 1
North West - 9 £25,000 -
South West -6 8 £21,000 +5.00% 3
West Midlands -6 8 £25,000 +4.16%
West Sussex 0 5 £24,000 -12.72%
Crawley -1 5 £24,000 -12.72%
Oxfordshire -3 5 £23,500 +2.17%
Birmingham -7 5 £23,750 -1.04%
East of England -9 5 £27,240 +8.96% 3
Bicester - 5 £23,500 -
Hertfordshire -4 4 £27,240 +5.78% 2
Lancashire - 4 £25,000 -
Blackpool - 4 £25,000 -
Bristol - 4 £20,000 - 1
Surrey -6 3 £21,000 -6.66% 1
Hampshire -17 3 £27,900 -10.00%
Berkshire -20 3 £33,000 +22.22%
Northamptonshire - 3 £29,000 -
Manchester - 3 £35,000 -
Northampton - 3 £29,000 -
East Midlands - 3 £29,000 -
Reading -4 2 £34,000 -
Guildford -6 2 £20,500 -8.88%
Dorset -22 2 - - 2
Swindon - 2 £21,500 -
Wareham - 2 - - 2
Hemel Hempstead - 2 £26,980 -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 311 (82.49%) Windows
2 228 (60.48%) Active Directory
3 206 (54.64%) Windows 7
4 196 (51.99%) Microsoft
5 184 (48.81%) MS Office
6 153 (40.58%) ITIL
7 113 (29.97%) MS Excel
8 108 (28.65%) Windows XP
9 107 (28.38%) Blackberry
10 106 (28.12%) Finance
11 78 (20.69%) Citrix
12 74 (19.63%) MS Exchange
13 71 (18.83%) TCP/IP
14 69 (18.30%) Microsoft Certification
15 66 (17.51%) Blackberry Enterprise Server
16 63 (16.71%) MCP
17 56 (14.85%) Windows Server 2008
18 53 (14.06%) Windows 8
19 50 (13.26%) VMware
20 49 (13.00%) DHCP
21 44 (11.67%) VPN
21 44 (11.67%) LAN
21 44 (11.67%) Windows Server 2003
22 43 (11.41%) DNS
22 43 (11.41%) MCSE
23 42 (11.14%) Apple
24 40 (10.61%) Banking
24 40 (10.61%) SCCM
25 39 (10.34%) WAN
26 38 (10.08%) SLA

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 74 (19.63%) MS Exchange
2 66 (17.51%) Blackberry Enterprise Server
3 26 (6.90%) Exchange Server 2010
4 20 (5.31%) Exchange Server 2007
5 17 (4.51%) SharePoint
6 14 (3.71%) Exchange Server 2013
7 13 (3.45%) Exchange Server 2003
8 8 (2.12%) Lync
9 5 (1.33%) IBM Notes
10 3 (0.80%) WorkSite
11 2 (0.53%) SharePoint 2010
12 1 (0.27%) IIS
Applications
1 184 (48.81%) MS Office
2 113 (29.97%) MS Excel
3 22 (5.84%) MS PowerPoint
4 15 (3.98%) MS Visio
5 6 (1.59%) MS Project
6 1 (0.27%) S-PLUS
Business Applications
1 2 (0.53%) assyst
1 2 (0.53%) Dynamics CRM
2 1 (0.27%) ReMetrica
2 1 (0.27%) Remedy ITSM
2 1 (0.27%) Dynamics GP
Cloud Services
1 6 (1.59%) Office 365
2 5 (1.33%) Google Apps
Communications & Networking
1 71 (18.83%) TCP/IP
2 49 (13.00%) DHCP
3 44 (11.67%) VPN
3 44 (11.67%) LAN
4 43 (11.41%) DNS
5 39 (10.34%) WAN
6 15 (3.98%) Firewall
6 15 (3.98%) Network Security
7 14 (3.71%) IP Telephony
8 12 (3.18%) Wireless
9 10 (2.65%) VoIP
10 9 (2.39%) ADSL
10 9 (2.39%) Wi-Fi
11 5 (1.33%) Broadband
11 5 (1.33%) Ethernet
11 5 (1.33%) Internet
12 4 (1.06%) Extranet
12 4 (1.06%) PBX
12 4 (1.06%) WLAN
13 3 (0.80%) iSCSI
Database & Business Intelligence
1 10 (2.65%) SQL Server
2 4 (1.06%) SQL Server 2005
3 2 (0.53%) SQL Server 2008
4 1 (0.27%) Relational Database
4 1 (0.27%) SQL Server 2012
4 1 (0.27%) MySQL
4 1 (0.27%) RDBMS
4 1 (0.27%) SQL Server 2000
4 1 (0.27%) SQL Server Reporting Services
Development Applications
1 3 (0.80%) Ant
2 1 (0.27%) Oracle APEX
General
1 106 (28.12%) Finance
2 40 (10.61%) Banking
3 31 (8.22%) Law
4 29 (7.69%) Legal
5 27 (7.16%) Investment Banking
6 24 (6.37%) Financial Institution
7 23 (6.10%) Front Office
8 16 (4.24%) Retail
9 8 (2.12%) Telecoms
10 6 (1.59%) Advertising
11 4 (1.06%) Back Office
12 2 (0.53%) Marketing
12 2 (0.53%) Publishing
13 1 (0.27%) Billing
Libraries, Frameworks & Software Standards
1 5 (1.33%) .NET
1 5 (1.33%) Application Packaging
2 2 (0.53%) ASP.NET
2 2 (0.53%) HTML
3 1 (0.27%) LINQ
Miscellaneous
1 107 (28.38%) Blackberry
2 20 (5.31%) Video Conferencing
3 18 (4.77%) iPhone
3 18 (4.77%) iPad
4 16 (4.24%) Thin Client
4 16 (4.24%) Fat Client
5 13 (3.45%) Analytical Skills
6 12 (3.18%) Computer Science
7 6 (1.59%) Smartphone
8 5 (1.33%) Data Protection Act
9 4 (1.06%) SecurID
10 3 (0.80%) Hedge funds
10 3 (0.80%) User Experience
10 3 (0.80%) IVR
10 3 (0.80%) Mathematics
11 2 (0.53%) Derivative
11 2 (0.53%) Life Science
11 2 (0.53%) Replication
11 2 (0.53%) Management Information System
11 2 (0.53%) Foreign Exchange (FX)
Operating Systems
1 311 (82.49%) Windows
2 206 (54.64%) Windows 7
3 108 (28.65%) Windows XP
4 56 (14.85%) Windows Server 2008
5 53 (14.06%) Windows 8
6 44 (11.67%) Windows Server 2003
7 19 (5.04%) Windows Vista
8 18 (4.77%) Android
9 16 (4.24%) Windows Server 2012
10 15 (3.98%) Mac OS X
11 8 (2.12%) Linux
11 8 (2.12%) Apple iOS
12 4 (1.06%) Windows Mobile
13 3 (0.80%) Mac OS
14 1 (0.27%) UNIX
Processes & Methodologies
1 153 (40.58%) ITIL
2 24 (6.37%) Service Management
3 21 (5.57%) Service Delivery
3 21 (5.57%) Business Continuity
3 21 (5.57%) Document Management
4 17 (4.51%) Business Continuity Management
5 10 (2.65%) Time Management
5 10 (2.65%) Asset Management
6 9 (2.39%) CRM
7 8 (2.12%) Incident Management
7 8 (2.12%) Project Management
7 8 (2.12%) Mobile Device Management
8 7 (1.86%) Change Management
8 7 (1.86%) Migration
8 7 (1.86%) Security Management
8 7 (1.86%) Disaster Recovery
9 6 (1.59%) Fund Management
10 5 (1.33%) Problem Management
10 5 (1.33%) Investment Management
10 5 (1.33%) Data Protection
Programming Languages
1 24 (6.37%) SQL
2 6 (1.59%) Java
3 4 (1.06%) PowerShell
3 4 (1.06%) Perl
4 2 (0.53%) C#
4 2 (0.53%) VB
4 2 (0.53%) VBA
5 1 (0.27%) PL/SQL
5 1 (0.27%) C
Qualifications
1 69 (18.30%) Microsoft Certification
2 63 (16.71%) MCP
3 43 (11.41%) MCSE
4 37 (9.81%) Degree
5 21 (5.57%) ITIL Certification
6 13 (3.45%) MCDST
7 11 (2.92%) SC Cleared
7 11 (2.92%) Security Cleared
8 7 (1.86%) A+ Certification
8 7 (1.86%) MCITP
9 6 (1.59%) MOS
10 5 (1.33%) MCSA
10 5 (1.33%) CCNA
10 5 (1.33%) Cisco Certification
11 3 (0.80%) ITIL Foundation Certificate
12 2 (0.53%) VMware Certified Professional (VCP)
12 2 (0.53%) Citrix Certification
12 2 (0.53%) CCAA
13 1 (0.27%) HNC
13 1 (0.27%) HND
Quality Assurance & Compliance
1 38 (10.08%) SLA
System Software
1 228 (60.48%) Active Directory
2 30 (7.96%) VMware Infrastructure
3 12 (3.18%) XenApp
4 5 (1.33%) Terminal Services
5 4 (1.06%) XenDesktop
5 4 (1.06%) Hyper-V
6 3 (0.80%) vSphere
7 2 (0.53%) Citrix Presentation Server
7 2 (0.53%) VMware ESX
8 1 (0.27%) MetaFrame
8 1 (0.27%) Microsoft App-V
Systems Management
1 40 (10.61%) SCCM
2 8 (2.12%) Norton AntiVirus
3 5 (1.33%) WSUS
4 3 (0.80%) Casper Suite
5 2 (0.53%) ZENworks
5 2 (0.53%) MAILsweeper
5 2 (0.53%) McAfee ePO
6 1 (0.27%) Kibana
6 1 (0.27%) Symantec Enterprise Vault
6 1 (0.27%) Nagios
6 1 (0.27%) DameWare
6 1 (0.27%) Backup Exec
Vendors
1 196 (51.99%) Microsoft
2 78 (20.69%) Citrix
3 50 (13.26%) VMware
4 42 (11.14%) Apple
5 25 (6.63%) ServiceNow
6 22 (5.84%) Bloomberg
7 18 (4.77%) Avaya
7 18 (4.77%) Cisco
8 17 (4.51%) Reuters
9 12 (3.18%) Oracle
10 11 (2.92%) HP
11 9 (2.39%) Dell
11 9 (2.39%) Symantec
11 9 (2.39%) Mitel
12 8 (2.12%) Fidessa
13 6 (1.59%) AppSense
13 6 (1.59%) NetApp
13 6 (1.59%) Interwoven
13 6 (1.59%) Remedy
13 6 (1.59%) McAfee
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