The first table below looks at the demand for the Desktop Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 706 750 711
Rank change year-on-year
+44 -39
Permanent jobs requiring a Desktop Support Analyst 199 129 192
As % of all permanent IT jobs located in the UK 0.17% 0.12% 0.16%
As % of the Job Titles category 0.18% 0.13% 0.17%
Number of salaries quoted 158 114 167
Average salary £29,000 £27,500 £27,000
Average salary % change year-on-year
+5.45% +1.85%
90% offered a salary of more than £22,850 £19,350 £20,300
10% offered a salary of more than £37,800 £37,500 £35,000
UK excluding London average salary £25,000 £22,500 £23,750
% change year-on-year
+11.11% -5.26%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110640 102566 112158
As % of all permanent IT jobs located in the UK 94.41% 94.27% 95.10%
Number of salaries quoted 90375 84963 96161
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Salary Trend in the UK

Desktop Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Analyst over the 3 months to 25 July 2014 within the UK.

Desktop Support Analyst Salary Histogram in the UK

Desktop Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +37 189 £29,000 +5.45% 13
London +9 115 £31,000 -8.82% 10
South East +14 43 £24,500 -
City of London +5 40 £32,000 +2.40% 4
Berkshire +16 12 £25,000 -16.66%
Newbury - 11 £25,000 -
West Sussex 0 8 £24,500 +11.36%
Surrey -3 8 £25,000 +2.04%
North West -1 6 £25,750 +14.44%
East of England -3 6 £46,500 +108.98%
Scotland -8 6 £25,250 -12.93%
Kent -5 5 £17,500 -32.03%
South West -8 5 £32,000 +64.10% 1
Glasgow -8 5 £23,000 -20.68%
East Midlands -9 5 £19,500 -13.33%
Brighton - 5 £24,000 -
Staines - 5 £24,000 -
East Sussex - 5 £24,000 -
Essex - 5 £46,500 -
Lincolnshire +18 4 £20,000 +37.93%
Yorkshire -50 4 £23,000 -23.33% 1
Colchester - 4 £46,500 -
Hampshire +6 3 £40,000 +50.94%
Coventry +2 3 £29,000 +9.43%
Manchester -3 3 £22,500 +1.12%
West Midlands -8 3 £29,000 +31.81%
Leeds -40 3 £24,250 -19.16% 1
West Yorkshire -43 3 £24,250 -19.16% 1
Fareham - 3 £40,000 -
Crawley - 3 £27,500 -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title.

1 408 (86.81%) Windows
2 260 (55.32%) MS Office
3 259 (55.11%) Windows 7
4 255 (54.26%) Active Directory
5 225 (47.87%) Microsoft
6 195 (41.49%) Windows XP
7 175 (37.23%) MS Excel
8 165 (35.11%) ITIL
9 135 (28.72%) Finance
10 127 (27.02%) Blackberry
11 104 (22.13%) Citrix
12 87 (18.51%) Apple
13 77 (16.38%) TCP/IP
14 73 (15.53%) SCCM
15 65 (13.83%) MS Exchange
16 63 (13.40%) Windows Server 2008
17 61 (12.98%) Windows 8
18 58 (12.34%) Law
19 57 (12.13%) Blackberry Enterprise Server
20 56 (11.91%) Microsoft Certification
21 51 (10.85%) Windows Server 2003
22 50 (10.64%) VMware
22 50 (10.64%) DHCP
23 49 (10.43%) LAN
24 47 (10.00%) VPN
25 43 (9.15%) DNS
26 39 (8.30%) Legal
26 39 (8.30%) Service Management
27 37 (7.87%) MCP
28 36 (7.66%) SLA

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 65 (13.83%) MS Exchange
2 57 (12.13%) Blackberry Enterprise Server
3 33 (7.02%) SharePoint
4 31 (6.60%) Exchange Server 2010
5 24 (5.11%) IBM Notes
6 17 (3.62%) Exchange Server 2007
7 16 (3.40%) Lync
8 9 (1.91%) Exchange Server 2003
9 8 (1.70%) WorkSite
10 4 (0.85%) Exchange Server 2013
10 4 (0.85%) SharePoint 2010
11 2 (0.43%) Lotus Domino
11 2 (0.43%) IIS
12 1 (0.21%) SharePoint 2013
Applications
1 260 (55.32%) MS Office
2 175 (37.23%) MS Excel
3 32 (6.81%) MS PowerPoint
4 7 (1.49%) MS Visio
5 6 (1.28%) MS Project
6 1 (0.21%) Revit
6 1 (0.21%) SketchUp
6 1 (0.21%) AutoCAD
Business Applications
1 8 (1.70%) Remedy ITSM
2 2 (0.43%) assyst
2 2 (0.43%) Dynamics CRM
Cloud Services
1 14 (2.98%) Office 365
2 4 (0.85%) SaaS
3 2 (0.43%) Google Apps
Communications & Networking
1 77 (16.38%) TCP/IP
2 50 (10.64%) DHCP
3 49 (10.43%) LAN
4 47 (10.00%) VPN
5 43 (9.15%) DNS
6 35 (7.45%) WAN
7 21 (4.47%) Wireless
8 16 (3.40%) VoIP
8 16 (3.40%) Internet
9 13 (2.77%) IP Telephony
10 11 (2.34%) Firewall
11 8 (1.70%) IMAP4
12 7 (1.49%) Broadband
12 7 (1.49%) Wi-Fi
12 7 (1.49%) Network Security
13 6 (1.28%) ADSL
14 5 (1.06%) 3G
15 4 (0.85%) Cisco IOS
16 2 (0.43%) HTTP
16 2 (0.43%) Intranet
Database & Business Intelligence
1 11 (2.34%) SQL Server
2 2 (0.43%) MS Access
2 2 (0.43%) SQL Server 2008
3 1 (0.21%) SQL Server Reporting Services
3 1 (0.21%) SQL Server 2005
Development Applications
1 1 (0.21%) MSI
General
1 135 (28.72%) Finance
2 58 (12.34%) Law
3 39 (8.30%) Legal
4 28 (5.96%) Banking
5 22 (4.68%) Financial Institution
6 16 (3.40%) Back Office
6 16 (3.40%) Retail
7 11 (2.34%) Front Office
8 8 (1.70%) Investment Banking
9 6 (1.28%) Telecoms
10 4 (0.85%) Aerospace
10 4 (0.85%) Multimedia
10 4 (0.85%) Advertising
11 2 (0.43%) Marketing
11 2 (0.43%) Games
11 2 (0.43%) Manufacturing
12 1 (0.21%) French Language
12 1 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 4 (0.85%) Software Packaging
2 2 (0.43%) Application Packaging
3 1 (0.21%) X-Windows
3 1 (0.21%) XMPP
Miscellaneous
1 127 (27.02%) Blackberry
2 20 (4.26%) iPhone
2 20 (4.26%) iPad
3 19 (4.04%) Video Conferencing
4 17 (3.62%) Smartphone
5 9 (1.91%) Mathematics
6 8 (1.70%) PDA
7 6 (1.28%) IVR
7 6 (1.28%) SecurID
8 5 (1.06%) Fat Client
8 5 (1.06%) Thin Client
9 4 (0.85%) Fixed Income
9 4 (0.85%) Computer Science
9 4 (0.85%) Mobile App
10 3 (0.64%) PKI
10 3 (0.64%) Derivative
11 2 (0.43%) New Media
12 1 (0.21%) HP StorageWorks
12 1 (0.21%) Hedge funds
12 1 (0.21%) Equities
Operating Systems
1 408 (86.81%) Windows
2 259 (55.11%) Windows 7
3 195 (41.49%) Windows XP
4 63 (13.40%) Windows Server 2008
5 61 (12.98%) Windows 8
6 51 (10.85%) Windows Server 2003
7 34 (7.23%) Android
8 24 (5.11%) Apple iOS
9 22 (4.68%) Mac OS X
10 21 (4.47%) Windows Vista
11 15 (3.19%) Mac OS
12 10 (2.13%) Linux
12 10 (2.13%) Windows 2000
13 8 (1.70%) Fedora
14 7 (1.49%) Windows Server 2012
15 5 (1.06%) Windows Mobile
16 1 (0.21%) Ubuntu
16 1 (0.21%) Windows 2000 Server
Processes & Methodologies
1 165 (35.11%) ITIL
2 39 (8.30%) Service Management
3 25 (5.32%) Document Management
4 20 (4.26%) ITSM
5 17 (3.62%) Incident Management
6 16 (3.40%) Asset Management
7 15 (3.19%) Disaster Recovery
8 12 (2.55%) Investment Management
9 11 (2.34%) Service Delivery
10 10 (2.13%) Project Planning
10 10 (2.13%) Mobile Device Management
11 7 (1.49%) Software Deployment
11 7 (1.49%) Time Management
11 7 (1.49%) Problem Management
12 6 (1.28%) ITIL V3
12 6 (1.28%) Fund Management
13 5 (1.06%) Release Management
13 5 (1.06%) Network Management
14 4 (0.85%) Capacity Management
14 4 (0.85%) Wealth Management
Programming Languages
1 23 (4.89%) PowerShell
2 20 (4.26%) SQL
3 8 (1.70%) Java
4 5 (1.06%) C
5 3 (0.64%) JavaScript
5 3 (0.64%) VBScript
5 3 (0.64%) VB
6 1 (0.21%) Bash Shell
Qualifications
1 56 (11.91%) Microsoft Certification
2 37 (7.87%) MCP
3 31 (6.60%) Degree
4 23 (4.89%) MCSE
5 16 (3.40%) MCDST
6 14 (2.98%) MCSA
6 14 (2.98%) MOS
7 13 (2.77%) ITIL Certification
8 9 (1.91%) A+ Certification
9 6 (1.28%) MCITP
10 4 (0.85%) ITIL Foundation Certificate
11 3 (0.64%) SC Cleared
11 3 (0.64%) Security Cleared
11 3 (0.64%) CCNA
11 3 (0.64%) Cisco Certification
12 2 (0.43%) MCTS
13 1 (0.21%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 36 (7.66%) SLA
2 1 (0.21%) ISO/IEC 27001
2 1 (0.21%) QA
System Software
1 255 (54.26%) Active Directory
2 31 (6.60%) XenApp
3 23 (4.89%) VMware Infrastructure
4 13 (2.77%) Citrix Presentation Server
5 10 (2.13%) XenDesktop
5 10 (2.13%) Microsoft App-V
6 7 (1.49%) Terminal Services
6 7 (1.49%) vSphere
7 5 (1.06%) VMware ESXi
8 4 (0.85%) ISA Server
8 4 (0.85%) VMware ESX
9 3 (0.64%) XenServer
10 2 (0.43%) Hyper-V
11 1 (0.21%) Xen
11 1 (0.21%) Microsoft Virtual Server
11 1 (0.21%) Terminal Server
Systems Management
1 73 (15.53%) SCCM
2 18 (3.83%) Norton AntiVirus
3 12 (2.55%) Systems Management Server (SMS)
4 7 (1.49%) Backup Exec
5 6 (1.28%) WSUS
6 5 (1.06%) Symantec Endpoint Protection
7 4 (0.85%) Business Desktop Deployment
7 4 (0.85%) ZENworks
8 1 (0.21%) MAILsweeper
8 1 (0.21%) ServiceCenter
8 1 (0.21%) SCDPM
Vendors
1 225 (47.87%) Microsoft
2 104 (22.13%) Citrix
3 87 (18.51%) Apple
4 50 (10.64%) VMware
5 28 (5.96%) HP
6 27 (5.74%) Symantec
7 25 (5.32%) Bloomberg
7 25 (5.32%) Cisco
8 24 (5.11%) Dell
8 24 (5.11%) Lotus
9 22 (4.68%) Reuters
10 19 (4.04%) Avaya
11 13 (2.77%) BMC
12 12 (2.55%) Adobe
13 9 (1.91%) Remedy
14 8 (1.70%) Altiris
15 7 (1.49%) Oracle
16 6 (1.28%) Juniper
16 6 (1.28%) Autodesk
17 5 (1.06%) McAfee
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Salary: £35k - 40k per year + Benefits, Bonus & Training
Posted: 12 hours ago
City, London
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Salary: £22000 - £29000 per annum + substantial benefits
Posted: Yesterday
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Online Media Experts - New Look
Posted: Yesterday
London
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Salary: £30k - 35k per year
Posted: Yesterday
Leeds, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Bens
Posted: Yesterday
London
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Salary: £24000.00 - £28000.00 per annum
Posted: 15 days ago