Desktop Support Engineer Jobs in England

Desktop Support Engineer
UK > England

The median Desktop Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 647 701 906
Rank change year-on-year +54 +205 -132
Permanent jobs requiring a Desktop Support Engineer 189 229 232
As % of all permanent jobs advertised in England 0.22% 0.25% 0.18%
As % of the Job Titles category 0.23% 0.27% 0.18%
Number of salaries quoted 170 203 204
10th Percentile £24,240 £24,000 £26,075
25th Percentile £27,000 £26,375 £27,938
Median annual salary (50th Percentile) £32,500 £33,000 £33,000
Median % change year-on-year -1.52% - -
75th Percentile £35,000 £38,000 £41,750
90th Percentile £47,500 £45,000 £57,500
UK median annual salary £30,000 £32,750 £33,000
% change year-on-year -8.40% -0.76% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,497 84,397 127,287
% of permanent jobs with a recognized job title 94.47% 91.51% 96.11%
Number of salaries quoted 60,179 53,484 75,704
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,125 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,809 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Engineer in England over the 6 months to 4 May 2024.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +85 71 £39,000 +3.31% 15
South East -4 39 £30,000 +2.04% 2
North of England +48 26 £27,500 +10.00% 1
South West -19 25 £29,145 +5.98% 4
North West +19 19 £27,000 +8.00% 1
Midlands +25 16 £32,500 +22.64% 2
East of England +15 12 £24,240 -30.74% 3
East Midlands -2 12 £32,500 +21.50% 1
Yorkshire +96 7 £32,500 -7.14%
West Midlands +14 4 £27,000 +1.89% 1
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 4 May 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 149 (78.84%) Windows
2 139 (73.54%) Microsoft
3 121 (64.02%) Active Directory
4 85 (44.97%) Microsoft Office
5 80 (42.33%) Microsoft 365
5 80 (42.33%) Social Skills
6 55 (29.10%) Windows 10
7 50 (26.46%) Customer Service
8 44 (23.28%) Problem-Solving
8 44 (23.28%) Microsoft Exchange
9 42 (22.22%) Finance
10 40 (21.16%) Degree
10 40 (21.16%) Driving Licence
11 39 (20.63%) Microsoft Intune
12 38 (20.11%) SCCM
12 38 (20.11%) Security Cleared
13 36 (19.05%) Azure
14 35 (18.52%) ITIL
15 31 (16.40%) Microsoft Certification
16 29 (15.34%) Entra ID
17 28 (14.81%) Windows 7
18 27 (14.29%) Onboarding
18 27 (14.29%) DNS
19 26 (13.76%) Smartphone
20 25 (13.23%) Computer Science
21 24 (12.70%) A+ Certification
21 24 (12.70%) Computer Science Degree
21 24 (12.70%) Mac OS
22 23 (12.17%) DBS Check
22 23 (12.17%) Break/Fix

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (23.28%) Microsoft Exchange
2 6 (3.17%) Skype for Business
3 5 (2.65%) SharePoint
4 2 (1.06%) Exchange Server 2010
5 1 (0.53%) CMS
Applications
1 85 (44.97%) Microsoft Office
2 16 (8.47%) Microsoft Excel
3 15 (7.94%) Microsoft PowerPoint
Business Applications
1 3 (1.59%) Eikon
Cloud Services
1 80 (42.33%) Microsoft 365
2 36 (19.05%) Azure
3 29 (15.34%) Entra ID
4 15 (7.94%) OneDrive
5 9 (4.76%) Mimecast
6 5 (2.65%) WhatsApp
7 2 (1.06%) Slack
8 1 (0.53%) AWS
8 1 (0.53%) GCP
Communications & Networking
1 27 (14.29%) DNS
2 23 (12.17%) Network Security
3 17 (8.99%) LAN
4 16 (8.47%) Remote Desktop
5 15 (7.94%) Wi-Fi
6 10 (5.29%) Skype
7 8 (4.23%) DHCP
8 7 (3.70%) TCP/IP
9 6 (3.17%) Firewall
9 6 (3.17%) WAN
10 5 (2.65%) Cisco IOS
10 5 (2.65%) VPN
11 3 (1.59%) Internet
11 3 (1.59%) Telepresence
11 3 (1.59%) VoIP
11 3 (1.59%) WebEx
12 1 (0.53%) Ethernet
12 1 (0.53%) PSTN
12 1 (0.53%) SAN
12 1 (0.53%) Wireless
Database & Business Intelligence
1 2 (1.06%) MongoDB
Development Applications
1 1 (0.53%) JIRA
1 1 (0.53%) MSI
General
1 80 (42.33%) Social Skills
2 42 (22.22%) Finance
3 20 (10.58%) Organisational Skills
4 11 (5.82%) Inclusion and Diversity
5 8 (4.23%) Automotive
6 7 (3.70%) Legal
7 6 (3.17%) Banking
8 4 (2.12%) Law
8 4 (2.12%) Telecoms
9 3 (1.59%) Pharmaceutical
10 2 (1.06%) Aerospace
10 2 (1.06%) Analytical Skills
10 2 (1.06%) Billing
10 2 (1.06%) Games
10 2 (1.06%) Retail
11 1 (0.53%) Back Office
11 1 (0.53%) Manufacturing
11 1 (0.53%) Public Sector
11 1 (0.53%) Spanish Language
Miscellaneous
1 40 (21.16%) Driving Licence
2 27 (14.29%) Onboarding
3 26 (13.76%) Smartphone
4 8 (4.23%) Video Conferencing
5 7 (3.70%) iPhone
6 4 (2.12%) Management Information System
7 3 (1.59%) Self-Motivation
8 2 (1.06%) Blackberry
8 2 (1.06%) Data Centre
8 2 (1.06%) Fat Client
8 2 (1.06%) iPad
8 2 (1.06%) Mobile App
8 2 (1.06%) Thin Client
9 1 (0.53%) CMDB
9 1 (0.53%) Derivative
9 1 (0.53%) EPoS
9 1 (0.53%) Team-Oriented Environment
9 1 (0.53%) Virtual Team
Operating Systems
1 149 (78.84%) Windows
2 55 (29.10%) Windows 10
3 28 (14.81%) Windows 7
4 24 (12.70%) Mac OS
5 14 (7.41%) Windows Server
6 13 (6.88%) Android
7 6 (3.17%) Mac OS X
8 5 (2.65%) Apple iOS
8 5 (2.65%) Windows Server 2008
9 3 (1.59%) Windows XP
10 1 (0.53%) Linux
10 1 (0.53%) Windows NT
Processes & Methodologies
1 50 (26.46%) Customer Service
2 44 (23.28%) Problem-Solving
3 35 (18.52%) ITIL
4 25 (13.23%) Computer Science
5 23 (12.17%) Break/Fix
6 18 (9.52%) Asset Management
7 15 (7.94%) ITSM
7 15 (7.94%) Ticket Management
8 13 (6.88%) Proactive Maintenance
9 12 (6.35%) Service Delivery
9 12 (6.35%) Software Deployment
10 10 (5.29%) Customer Requirements
10 10 (5.29%) Software Testing
11 9 (4.76%) Mobile Device Management
11 9 (4.76%) Time Management
12 8 (4.23%) Service Management
13 7 (3.70%) Continuous Improvement
13 7 (3.70%) Root Cause Analysis
14 5 (2.65%) Incident Management
15 4 (2.12%) Problem Management
Programming Languages
1 7 (3.70%) PowerShell
2 3 (1.59%) SQL
3 2 (1.06%) Bash
3 2 (1.06%) Python
Qualifications
1 40 (21.16%) Degree
2 38 (20.11%) Security Cleared
3 31 (16.40%) Microsoft Certification
4 24 (12.70%) A+ Certification
4 24 (12.70%) Computer Science Degree
5 23 (12.17%) DBS Check
5 23 (12.17%) MCP
6 14 (7.41%) DV Cleared
6 14 (7.41%) SC Cleared
7 13 (6.88%) BPSS Clearance
8 6 (3.17%) ITIL Certification
9 4 (2.12%) CCNA
9 4 (2.12%) Cisco Certification
10 3 (1.59%) ITIL Foundation Certificate
10 3 (1.59%) Master's Degree
10 3 (1.59%) MBA
11 1 (0.53%) AWS Certification
Quality Assurance & Compliance
1 18 (9.52%) SLA
2 13 (6.88%) PCI DSS
3 4 (2.12%) GDPR
4 1 (0.53%) Accessibility
4 1 (0.53%) ISO/IEC 27001
System Software
1 121 (64.02%) Active Directory
2 13 (6.88%) KVM
3 11 (5.82%) Firmware
4 10 (5.29%) Hyper-V
5 3 (1.59%) VMware Infrastructure
5 3 (1.59%) vSphere
6 2 (1.06%) Terminal Services
6 2 (1.06%) Virtual Desktop
Systems Management
1 39 (20.63%) Microsoft Intune
2 38 (20.11%) SCCM
3 2 (1.06%) Jamf Pro
4 1 (0.53%) AirWatch
4 1 (0.53%) Backup Exec
4 1 (0.53%) Cisco CUCM
4 1 (0.53%) Single Sign-On
Vendors
1 139 (73.54%) Microsoft
2 20 (10.58%) Dell
2 20 (10.58%) ServiceNow
3 13 (6.88%) HP
4 11 (5.82%) Apple
5 10 (5.29%) Cisco
6 8 (4.23%) Citrix
6 8 (4.23%) McAfee
6 8 (4.23%) MobileIron
7 7 (3.70%) Bloomberg
8 6 (3.17%) VMware
9 4 (2.12%) Ivanti
10 3 (1.59%) Polycom
11 2 (1.06%) Cognizant
11 2 (1.06%) Okta
11 2 (1.06%) Trayport
12 1 (0.53%) iManage
12 1 (0.53%) Intapp
12 1 (0.53%) Snow
12 1 (0.53%) Xerox