The table below looks at the statistics for the Service Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 853 890 863
Rank change year-on-year
+37 -27
Permanent jobs requiring a Service Support Manager 37 43 41
As % of all permanent IT jobs located in the UK 0.033% 0.036% 0.037%
As % of the Job Titles category 0.035% 0.038% 0.039%
Number of salaries quoted 36 35 40
Average salary £53,750 £50,000 £55,000
Average salary % change year-on-year
+7.50% -9.09%
90% offered a salary of more than £42,500 £36,500 £34,550
10% offered a salary of more than £65,000 £72,500 £100,000
UK excluding London average salary £45,000 £45,000 £50,000
% change year-on-year
- -10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104696 113578 106402
As % of all permanent IT jobs located in the UK 94.64% 94.59% 94.75%
Number of salaries quoted 85538 92124 88516
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 24 April 2015 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 35 £53,750 +7.50% 2
London +28 23 £60,000 +9.09% 1
City of London +37 9 £60,000 -4.00%
South West -17 4 £42,500 -
Somerset - 4 £42,500 -
East of England +21 2 £50,000 +11.11%
West Midlands -27 2 £42,500 +16.43%
Hertfordshire - 2 £50,000 -
North West - 2 £46,250 - 1
Warrington - 2 £46,250 - 1
Watford - 2 £50,000 -
Cheshire - 2 £46,250 - 1
East Midlands +16 1 £45,000 +28.57%
South East +9 1 £70,000 +55.55%
Northamptonshire 0 1 £45,000 +9.09%
Northampton -6 1 £45,000 +9.09%
Hampshire -7 1 £70,000 +91.78%
Tamworth - 1 £42,500 -
Basingstoke - 1 £70,000 -
Cardiff - 1 £70,000 -
Leamington Spa - 1 £42,500 -
Staffordshire - 1 £42,500 -
Warwickshire - 1 £42,500 -
South Wales - 1 £70,000 -
Chiswick - 1 £60,000 -
Wales - 1 £70,000 -

Service Support Manager
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 43 (62.32%) ITIL
2 39 (56.52%) Service Delivery
3 25 (36.23%) SLA
4 21 (30.43%) MS Office
5 18 (26.09%) Windows
5 18 (26.09%) Service Management
6 12 (17.39%) Incident Management
7 11 (15.94%) Statistics
7 11 (15.94%) Retail
7 11 (15.94%) Continuous Improvement
8 10 (14.49%) ITIL V3
8 10 (14.49%) People Management
9 9 (13.04%) Mentoring
9 9 (13.04%) Coaching
9 9 (13.04%) Degree
9 9 (13.04%) Risk Management
9 9 (13.04%) Finance
9 9 (13.04%) MS Excel
9 9 (13.04%) MS Exchange
9 9 (13.04%) TCP/IP
9 9 (13.04%) ITIL Certification
10 8 (11.59%) Law
10 8 (11.59%) Legal
10 8 (11.59%) ITSM
11 7 (10.14%) Active Directory
12 6 (8.70%) Data Security
12 6 (8.70%) Telecoms
12 6 (8.70%) Line Management
12 6 (8.70%) Service Desk Management
13 5 (7.25%) Firewall

Service Support Manager
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.04%) MS Exchange
2 1 (1.45%) IIS
2 1 (1.45%) SharePoint
Applications
1 21 (30.43%) MS Office
2 9 (13.04%) MS Excel
3 3 (4.35%) MS Visio
4 1 (1.45%) MS PowerPoint
4 1 (1.45%) Spreadsheet
4 1 (1.45%) Adobe Creative Suite
Business Applications
1 3 (4.35%) Remedy ITSM
2 1 (1.45%) SAP BPC
Cloud Services
1 3 (4.35%) SaaS
2 1 (1.45%) Amazon AWS
Communications & Networking
1 9 (13.04%) TCP/IP
2 5 (7.25%) Firewall
3 1 (1.45%) IP Telephony
3 1 (1.45%) VLAN
3 1 (1.45%) Reverse Proxy
3 1 (1.45%) VPN
3 1 (1.45%) DNS
3 1 (1.45%) SAN
Database & Business Intelligence
1 1 (1.45%) SQL Server
1 1 (1.45%) SAP BW
1 1 (1.45%) SQL Server Reporting Services
1 1 (1.45%) NoSQL
Development Applications
1 3 (4.35%) JIRA
General
1 11 (15.94%) Retail
2 9 (13.04%) Finance
3 8 (11.59%) Law
3 8 (11.59%) Legal
4 6 (8.70%) Telecoms
5 4 (5.80%) Banking
6 3 (4.35%) Investment Banking
7 2 (2.90%) Publishing
8 1 (1.45%) Front Office
8 1 (1.45%) Advertising
8 1 (1.45%) French Language
8 1 (1.45%) Billing
Libraries, Frameworks & Software Standards
1 1 (1.45%) Web Services
1 1 (1.45%) XML
1 1 (1.45%) X-Windows
1 1 (1.45%) JSON
Miscellaneous
1 11 (15.94%) Statistics
2 5 (7.25%) Blackberry
3 3 (4.35%) Foreign Exchange (FX)
3 3 (4.35%) Equities
3 3 (4.35%) FMCG
3 3 (4.35%) Hedge funds
3 3 (4.35%) Digital Media
4 2 (2.90%) Replication
4 2 (2.90%) Management Information System
5 1 (1.45%) Handset
5 1 (1.45%) EPoS
5 1 (1.45%) Computer Science
5 1 (1.45%) CMDB
5 1 (1.45%) Video Conferencing
5 1 (1.45%) Social Media
5 1 (1.45%) User Experience
5 1 (1.45%) Analytical Skills
Operating Systems
1 18 (26.09%) Windows
2 3 (4.35%) Windows 7
3 1 (1.45%) Apple iOS
3 1 (1.45%) UNIX
3 1 (1.45%) Linux
3 1 (1.45%) Windows XP
3 1 (1.45%) Mac OS X
3 1 (1.45%) Windows Vista
Processes & Methodologies
1 43 (62.32%) ITIL
2 39 (56.52%) Service Delivery
3 18 (26.09%) Service Management
4 12 (17.39%) Incident Management
5 11 (15.94%) Continuous Improvement
6 10 (14.49%) ITIL V3
6 10 (14.49%) People Management
7 9 (13.04%) Mentoring
7 9 (13.04%) Coaching
7 9 (13.04%) Risk Management
8 8 (11.59%) ITSM
9 6 (8.70%) Data Security
9 6 (8.70%) Line Management
9 6 (8.70%) Service Desk Management
10 5 (7.25%) Problem Management
10 5 (7.25%) CRM
11 4 (5.80%) Release Management
11 4 (5.80%) Performance Management
12 3 (4.35%) Low Latency
12 3 (4.35%) Ultra-Low Latency
Programming Languages
1 2 (2.90%) SQL
2 1 (1.45%) T-SQL
2 1 (1.45%) PowerShell
2 1 (1.45%) Bash Shell
Qualifications
1 9 (13.04%) ITIL Certification
1 9 (13.04%) Degree
2 3 (4.35%) CCNA
2 3 (4.35%) Cisco Certification
3 2 (2.90%) ITIL Foundation Certificate
4 1 (1.45%) MCSE
4 1 (1.45%) Microsoft Certification
4 1 (1.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 25 (36.23%) SLA
2 2 (2.90%) ISO 9000
System Software
1 7 (10.14%) Active Directory
Systems Management
1 1 (1.45%) WSUS
1 1 (1.45%) SCCM
1 1 (1.45%) Puppet
1 1 (1.45%) Opscode Chef
Vendors
1 3 (4.35%) Interwoven
1 3 (4.35%) Remedy
1 3 (4.35%) ServiceNow
2 2 (2.90%) Citrix
2 2 (2.90%) Apple
3 1 (1.45%) BMC
3 1 (1.45%) SAP
3 1 (1.45%) Microsoft
3 1 (1.45%) Adobe
3 1 (1.45%) HP
South East London
Linkpoint Resources
Salary: From £16 to £20 per hour
Posted: 5 days ago
Warrington
Quantica Technology - London
Salary: £45000 - £50000 per annum + + Benefits / Bonus
Posted: 13 days ago