The statistics below represent IT jobs advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Support Manager
UK
Rank 790 848 884
Rank change year-on-year
+58 +36
Permanent jobs requiring a Service Support Manager 68 72 69
As % of all permanent IT jobs located in the UK 0.081% 0.073% 0.067%
As % of the Job Titles category 0.084% 0.076% 0.069%
Number of salaries quoted 63 69 66
Median salary £37,500 £45,000 £45,000
Median salary % change year-on-year
-16.66% -
90% offered a salary of more than £30,000 £35,000 £32,000
10% offered a salary of more than £60,000 £75,000 £65,000
UK excluding London median salary £35,000 £43,750 £45,000
% change year-on-year
-20.00% -2.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81076 94889 99493
As % of all permanent IT jobs located in the UK 96.44% 96.44% 96.68%
Number of salaries quoted 67322 79646 82693
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 17 January 2017 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +45 66 £37,500 -16.66% 3
London +54 23 £37,500 -16.66% 1
South East +63 14 £39,000 -10.85% 1
North West -7 9 £47,500 +53.22%
South West +17 8 £30,000 -62.50%
East of England +18 6 £46,250 -15.90%
Cheshire +16 6 £45,000 +45.16%
Berkshire +48 5 £32,500 -44.68%
Surrey +36 5 £40,000 -20.00% 1
Bristol - 5 £30,000 -
Hertfordshire - 5 £37,500 -
City of London +31 4 £100,000 +100.00%
West Midlands +7 4 £30,000 -23.07%
Birmingham +6 4 £30,000 -23.07%
Warrington +19 3 £30,000 -3.22%
Guildford - 3 £39,000 -
Manchester - 3 £47,500 -
Farnham - 2 £40,000 -
Wiltshire - 2 - -
Swindon - 2 - -
Reading - 2 £51,250 -
Watford - 2 £67,500 -
Slough +29 1 £52,500 -16.00%
Yorkshire +22 1 £60,000 +71.42% 1
Buckinghamshire +21 1 £45,000 -
Scotland +16 1 £32,500 -31.57% 1
Essex +14 1 £55,000 -
Bromley -14 1 - -
Bracknell - 1 £32,500 -
Maidenhead - 1 £32,500 -

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Support Manager in the job title.

1 92 (65.25%) ITIL
2 74 (52.48%) Service Delivery
3 53 (37.59%) Finance
4 51 (36.17%) SLA
5 36 (25.53%) Performance Management
5 36 (25.53%) Stakeholder Management
6 34 (24.11%) Statistics
7 31 (21.99%) MS PowerPoint
7 31 (21.99%) Critical Success Factor
7 31 (21.99%) Data Centre
7 31 (21.99%) Escalation Management
7 31 (21.99%) Contract Management
8 21 (14.89%) Windows
9 17 (12.06%) PRINCE2
10 16 (11.35%) SQL
10 16 (11.35%) Active Directory
11 15 (10.64%) MS Office
11 15 (10.64%) Microsoft
12 13 (9.22%) Service Management
13 12 (8.51%) Legal
13 12 (8.51%) VB
14 11 (7.80%) Business Intelligence
14 11 (7.80%) SQL Server Reporting Services
15 10 (7.09%) Business Analytics
15 10 (7.09%) Conflict Management
15 10 (7.09%) Analytics
15 10 (7.09%) Incident Management
15 10 (7.09%) Risk Management
15 10 (7.09%) Crystal Reports
16 9 (6.38%) ITIL Certification

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.42%) IIS
2 1 (0.71%) Exchange Server 2010
2 1 (0.71%) MS Exchange
2 1 (0.71%) SharePoint
Applications
1 31 (21.99%) MS PowerPoint
2 15 (10.64%) MS Office
3 4 (2.84%) MS Excel
Cloud Services
1 8 (5.67%) SaaS
2 6 (4.26%) Amazon AWS
3 4 (2.84%) Microsoft Azure
3 4 (2.84%) Office 365
4 1 (0.71%) IaaS
4 1 (0.71%) PaaS
Communications & Networking
1 3 (2.13%) DHCP
1 3 (2.13%) DNS
2 2 (1.42%) Firewall
2 2 (1.42%) Remote Desktop
2 2 (1.42%) VLAN
2 2 (1.42%) VPN
2 2 (1.42%) WAN
2 2 (1.42%) Wi-Fi
2 2 (1.42%) Wireless
3 1 (0.71%) Cisco IOS
3 1 (0.71%) LAN
Database & Business Intelligence
1 11 (7.80%) SQL Server Reporting Services
2 10 (7.09%) Crystal Reports
3 8 (5.67%) SQL Server
4 1 (0.71%) SQL Server 2005
4 1 (0.71%) SQL Server 2008
4 1 (0.71%) SQL Server Analysis Services
4 1 (0.71%) SQL Server Integration Services
Development Applications
1 2 (1.42%) Jenkins
1 2 (1.42%) JIRA
General
1 53 (37.59%) Finance
2 12 (8.51%) Legal
3 6 (4.26%) Law
4 5 (3.55%) Retail
4 5 (3.55%) Telecoms
5 3 (2.13%) Financial Institution
6 2 (1.42%) Back Office
6 2 (1.42%) Banking
6 2 (1.42%) Marketing
7 1 (0.71%) Billing
7 1 (0.71%) French Language
Libraries, Frameworks & Software Standards
1 2 (1.42%) .NET
1 2 (1.42%) .NET Framework
Miscellaneous
1 34 (24.11%) Statistics
2 31 (21.99%) Data Centre
3 8 (5.67%) Virtual Team
4 5 (3.55%) Analytical Skills
5 3 (2.13%) User Experience
6 2 (1.42%) CMDB
6 2 (1.42%) Enterprise Software
6 2 (1.42%) Management Information System
7 1 (0.71%) Client/Server
7 1 (0.71%) Data Protection Act
7 1 (0.71%) Fintech
7 1 (0.71%) NHS
7 1 (0.71%) Performance Metrics
7 1 (0.71%) Smartcard
Operating Systems
1 21 (14.89%) Windows
2 7 (4.96%) Linux
3 6 (4.26%) Windows Server
4 5 (3.55%) Unix
5 2 (1.42%) Android
5 2 (1.42%) Apple iOS
5 2 (1.42%) Windows Server 2008
5 2 (1.42%) Windows Server 2012
Processes & Methodologies
1 92 (65.25%) ITIL
2 74 (52.48%) Service Delivery
3 36 (25.53%) Performance Management
3 36 (25.53%) Stakeholder Management
4 31 (21.99%) Contract Management
4 31 (21.99%) Critical Success Factor
4 31 (21.99%) Escalation Management
5 17 (12.06%) PRINCE2
6 13 (9.22%) Service Management
7 11 (7.80%) Business Intelligence
8 10 (7.09%) Analytics
8 10 (7.09%) Business Analytics
8 10 (7.09%) Conflict Management
8 10 (7.09%) Incident Management
8 10 (7.09%) Risk Management
9 9 (6.38%) Continuous Improvement
9 9 (6.38%) Project Management
9 9 (6.38%) Service Design
10 8 (5.67%) Agile Software Development
10 8 (5.67%) Server Virtualisation
Programming Languages
1 16 (11.35%) SQL
2 12 (8.51%) VB
3 2 (1.42%) C#
3 2 (1.42%) Java
4 1 (0.71%) C
4 1 (0.71%) PowerShell
Qualifications
1 9 (6.38%) ITIL Certification
2 7 (4.96%) PRINCE2 Certification
3 3 (2.13%) Degree
3 3 (2.13%) SC Cleared
3 3 (2.13%) Security Cleared
4 1 (0.71%) CCNA
4 1 (0.71%) Cisco Certification
4 1 (0.71%) MCSE
4 1 (0.71%) Microsoft Certification
Quality Assurance & Compliance
1 51 (36.17%) SLA
2 2 (1.42%) ISO/IEC 27001
2 2 (1.42%) QA
System Software
1 16 (11.35%) Active Directory
2 2 (1.42%) Hyper-V
3 1 (0.71%) VMware Infrastructure
3 1 (0.71%) XenApp
Systems Management
1 2 (1.42%) AirWatch
1 2 (1.42%) Ansible
2 1 (0.71%) SCCM
2 1 (0.71%) SCOM
Vendors
1 15 (10.64%) Microsoft
2 7 (4.96%) Cisco
3 6 (4.26%) VMware
4 5 (3.55%) ServiceNow
5 4 (2.84%) IBM
6 3 (2.13%) NetApp
7 2 (1.42%) Citrix
7 2 (1.42%) Draytek
7 2 (1.42%) HP
7 2 (1.42%) LANDesk
7 2 (1.42%) Oracle
7 2 (1.42%) Salesforce.com
7 2 (1.42%) Sun
7 2 (1.42%) Sybase
8 1 (0.71%) Avaya
8 1 (0.71%) Fortinet
8 1 (0.71%) Signiant
8 1 (0.71%) SonicWALL
8 1 (0.71%) Veeam
8 1 (0.71%) Workday
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onezeero.
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 1 hour ago
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Posted: Yesterday
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Salary: £30000.00 - £35000.00 per annum
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