The statistics below represent IT jobs advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 858 898 879
Rank change year-on-year
+40 -19
Permanent jobs requiring a Service Support Manager 79 76 118
As % of all permanent IT jobs located in the UK 0.077% 0.069% 0.099%
As % of the Job Titles category 0.080% 0.071% 0.10%
Number of salaries quoted 71 67 101
Median salary £45,000 £52,500 £55,000
Median salary % change year-on-year
-14.28% -4.54%
90% offered a salary of more than £27,500 £40,000 £37,500
10% offered a salary of more than £62,500 £71,500 £72,500
UK excluding London median salary £42,250 £42,500 £47,500
% change year-on-year
-0.58% -10.52%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98711 106520 115260
As % of all permanent IT jobs located in the UK 96.26% 96.47% 96.45%
Number of salaries quoted 82990 86917 93519
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 5 May 2016 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 67 £45,000 -14.28% 1
London -2 22 £55,000 -8.33%
West Midlands -8 13 £27,500 -35.29% 1
South East +18 10 £50,000 -2.43%
Birmingham - 10 £27,500 -
North West +17 9 £42,000 +0.68%
South West +1 8 £51,250 +20.58%
Cheshire +23 4 £42,000 -9.18%
Berkshire +10 4 £52,500 -19.23%
Chester - 4 £42,000 -
East Midlands +20 3 £27,500 -38.88%
Surrey +5 3 £37,500 -37.50%
Gloucestershire +5 3 £80,000 +23.07%
Chiswick -1 3 £62,500 +4.16%
Gloucester - 3 £80,000 -
Liverpool - 3 - -
Merseyside - 3 - -
Bristol - 3 £47,500 -
Scotland - 3 £42,500 - 1
City of London +31 2 £55,000 -8.33%
East of England +8 2 £55,000 +10.00%
Manchester +5 2 £50,000 +30.12%
Staffordshire +4 2 - - 1
Tamworth +2 2 - - 1
Swindon - 2 £32,500 -
Leicestershire - 2 £27,500 -
Leicester - 2 £27,500 -
Wiltshire - 2 £32,500 -
Edinburgh - 2 £42,500 - 1
Hertfordshire +18 1 £55,000 +10.00%

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 5 May 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Support Manager in the job title.

1 99 (61.49%) ITIL
2 65 (40.37%) Service Delivery
3 54 (33.54%) SLA
4 43 (26.71%) Finance
5 36 (22.36%) Service Management
5 36 (22.36%) Windows
6 32 (19.88%) Microsoft
7 28 (17.39%) ITIL Certification
7 28 (17.39%) Active Directory
8 26 (16.15%) Windows Server
9 22 (13.66%) Windows Server 2008
10 21 (13.04%) Performance Management
10 21 (13.04%) Windows Server 2012
11 20 (12.42%) Retail
11 20 (12.42%) Incident Management
11 20 (12.42%) Stakeholder Management
12 18 (11.18%) ITSM
12 18 (11.18%) People Management
13 17 (10.56%) MS Excel
13 17 (10.56%) MS Exchange
14 16 (9.94%) Problem Management
14 16 (9.94%) Line Management
15 15 (9.32%) Data Centre
15 15 (9.32%) Escalation Management
15 15 (9.32%) Service Desk Management
15 15 (9.32%) Continuous Improvement
15 15 (9.32%) SQL Server
15 15 (9.32%) VMware
16 14 (8.70%) Telecoms
16 14 (8.70%) SQL

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.56%) MS Exchange
2 9 (5.59%) Exchange Server 2010
3 8 (4.97%) Exchange Server 2007
4 7 (4.35%) SharePoint
5 5 (3.11%) IIS
6 4 (2.48%) Exchange Server 2013
7 2 (1.24%) CMS
7 2 (1.24%) SAS
7 2 (1.24%) SharePoint 2010
8 1 (0.62%) Blackberry Enterprise Server
Applications
1 17 (10.56%) MS Excel
2 12 (7.45%) MS PowerPoint
3 8 (4.97%) MS Office
Business Applications
1 5 (3.11%) SAP Oil and Gas
2 2 (1.24%) Oracle Financials
3 1 (0.62%) Dynamics CRM
3 1 (0.62%) Remedy ITSM
3 1 (0.62%) SAP CRM
Cloud Services
1 9 (5.59%) Office 365
2 3 (1.86%) SaaS
3 2 (1.24%) Microsoft Azure
4 1 (0.62%) Amazon AWS
4 1 (0.62%) Cloud Computing
4 1 (0.62%) IaaS
4 1 (0.62%) SuccessFactors
Communications & Networking
1 7 (4.35%) TCP/IP
2 6 (3.73%) DNS
3 5 (3.11%) ATM
3 5 (3.11%) Broadband
3 5 (3.11%) DHCP
3 5 (3.11%) Firewall
3 5 (3.11%) SAN
4 4 (2.48%) Intranet
5 3 (1.86%) VPN
6 2 (1.24%) Extranet
6 2 (1.24%) IP Telephony
6 2 (1.24%) Kerberos
6 2 (1.24%) LAN
6 2 (1.24%) NAS
6 2 (1.24%) WAN
7 1 (0.62%) Cisco ASA
7 1 (0.62%) HTTPS
7 1 (0.62%) ISDN
7 1 (0.62%) MPLS
7 1 (0.62%) VLAN
Database & Business Intelligence
1 15 (9.32%) SQL Server
2 5 (3.11%) SQL Server 2008
3 3 (1.86%) SQL Server 2012
4 1 (0.62%) SAP HANA
General
1 43 (26.71%) Finance
2 20 (12.42%) Retail
3 14 (8.70%) Telecoms
4 12 (7.45%) Law
5 11 (6.83%) Legal
5 11 (6.83%) Manufacturing
6 9 (5.59%) Banking
7 8 (4.97%) Marketing
8 5 (3.11%) Advertising
8 5 (3.11%) Billing
8 5 (3.11%) Electronics
9 3 (1.86%) Investment Banking
10 1 (0.62%) Corporate Banking
10 1 (0.62%) Front Office
10 1 (0.62%) Publishing
Libraries, Frameworks & Software Standards
1 5 (3.11%) .NET
1 5 (3.11%) CSS
2 4 (2.48%) Web Services
3 3 (1.86%) .NET Framework
4 2 (1.24%) EDI
5 1 (0.62%) XML
Miscellaneous
1 15 (9.32%) Data Centre
2 14 (8.70%) Statistics
3 13 (8.07%) Analytical Skills
4 8 (4.97%) FMCG
5 6 (3.73%) Management Information System
6 4 (2.48%) Blackberry
7 3 (1.86%) Driving Licence
7 3 (1.86%) Foreign Exchange (FX)
7 3 (1.86%) Replication
8 2 (1.24%) Private Cloud
9 1 (0.62%) Computer Science
9 1 (0.62%) EqualLogic
9 1 (0.62%) Hedge funds
9 1 (0.62%) User Experience
Operating Systems
1 36 (22.36%) Windows
2 26 (16.15%) Windows Server
3 22 (13.66%) Windows Server 2008
4 21 (13.04%) Windows Server 2012
5 13 (8.07%) Windows 7
6 5 (3.11%) Windows 10
6 5 (3.11%) Windows Server 2003
7 1 (0.62%) Android
7 1 (0.62%) Apple iOS
Processes & Methodologies
1 99 (61.49%) ITIL
2 65 (40.37%) Service Delivery
3 36 (22.36%) Service Management
4 21 (13.04%) Performance Management
5 20 (12.42%) Incident Management
5 20 (12.42%) Stakeholder Management
6 18 (11.18%) ITSM
6 18 (11.18%) People Management
7 16 (9.94%) Line Management
7 16 (9.94%) Problem Management
8 15 (9.32%) Continuous Improvement
8 15 (9.32%) Escalation Management
8 15 (9.32%) Service Desk Management
9 14 (8.70%) Mentoring
10 12 (7.45%) Coaching
10 12 (7.45%) Critical Success Factor
10 12 (7.45%) Project Management
11 10 (6.21%) Disaster Recovery
12 7 (4.35%) Risk Management
12 7 (4.35%) Supplier Management
Programming Languages
1 14 (8.70%) SQL
2 2 (1.24%) C
2 2 (1.24%) Java
2 2 (1.24%) JavaScript
3 1 (0.62%) C#
Qualifications
1 28 (17.39%) ITIL Certification
2 9 (5.59%) Microsoft Certification
3 6 (3.73%) MCITP
3 6 (3.73%) MCSE
4 5 (3.11%) Degree
5 4 (2.48%) Security Cleared
6 3 (1.86%) DV Cleared
6 3 (1.86%) SC Cleared
6 3 (1.86%) VMware Certified Professional (VCP)
7 1 (0.62%) HNC
7 1 (0.62%) HND
7 1 (0.62%) ITIL Foundation Certificate
7 1 (0.62%) MCP
7 1 (0.62%) MCSA
7 1 (0.62%) MCTS
7 1 (0.62%) PMI Certification
7 1 (0.62%) PMP
7 1 (0.62%) PRINCE2 Practitioner
7 1 (0.62%) Six Sigma Green Belt
Quality Assurance & Compliance
1 54 (33.54%) SLA
2 2 (1.24%) ISO/IEC 27001
2 2 (1.24%) QA
3 1 (0.62%) GMP
3 1 (0.62%) HMG Infosec
3 1 (0.62%) ISO 9000
System Software
1 28 (17.39%) Active Directory
2 7 (4.35%) Hyper-V
3 6 (3.73%) vSphere
4 4 (2.48%) VMware Infrastructure
5 3 (1.86%) VMware ESXi
6 2 (1.24%) vCloud
6 2 (1.24%) VMware ESX
7 1 (0.62%) Terminal Services
7 1 (0.62%) XenDesktop
Systems Management
1 2 (1.24%) Backup Exec
1 2 (1.24%) Systems Management Server (SMS)
2 1 (0.62%) SCCM
2 1 (0.62%) SCOM
Vendors
1 32 (19.88%) Microsoft
2 15 (9.32%) VMware
3 11 (6.83%) Citrix
4 9 (5.59%) Cisco
4 9 (5.59%) SAP
5 6 (3.73%) HP
6 4 (2.48%) Dell
6 4 (2.48%) NetApp
7 3 (1.86%) Avaya
7 3 (1.86%) EMC
7 3 (1.86%) Oracle
7 3 (1.86%) Remedy
7 3 (1.86%) ServiceNow
7 3 (1.86%) SonicWALL
7 3 (1.86%) Sophos
8 2 (1.24%) Apple
8 2 (1.24%) Hyperion
8 2 (1.24%) Nimble Storage
8 2 (1.24%) Sun
9 1 (0.62%) Salesforce.com
Tamworth, Staffordshire
Robert Walters
Salary: Company Car
Posted: 6 days ago
Edinburgh, Midlothian
Pesaro
Salary: From £40,000 to £45,000 per annum Flex Benefits Package
Posted: 6 days ago