The statistics below represent IT jobs advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 826 881 883
Rank change year-on-year
+55 +2
Permanent jobs requiring a Service Support Manager 94 69 105
As % of all permanent IT jobs located in the UK 0.096% 0.064% 0.090%
As % of the Job Titles category 0.100% 0.067% 0.094%
Number of salaries quoted 89 61 90
Median salary £47,500 £50,000 £57,500
Median salary % change year-on-year
-5.00% -13.04%
90% offered a salary of more than £30,000 £38,000 £37,500
10% offered a salary of more than £70,000 £71,025 £72,500
UK excluding London median salary £45,000 £45,000 £57,500
% change year-on-year
- -21.73%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94167 103508 112247
As % of all permanent IT jobs located in the UK 96.34% 96.20% 96.45%
Number of salaries quoted 79244 85842 90577
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 29 August 2016 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +66 91 £50,000 -
London +45 46 £52,500 -16.00%
East of England +27 13 £51,500 +7.29%
West Midlands +1 10 £42,500 -5.55%
South East +32 9 £47,500 +5.55%
South West +5 7 £30,000 -30.23%
Birmingham -19 7 £30,000 -33.33%
Yorkshire +19 4 £57,500 +51.31%
Essex +5 4 £51,500 +7.29%
Chelmsford +3 4 £51,500 +7.29%
Berkshire +2 4 £30,000 -29.41%
North Yorkshire - 4 £57,500 -
Hertfordshire - 4 £47,500 -
Harrogate - 4 £57,500 -
Bristol - 4 £37,500 -
Bedfordshire - 4 £52,500 -
Telford - 3 £42,500 -
Newport - 3 £30,000 -
Bracknell - 3 £30,000 -
Shropshire - 3 £42,500 -
South Wales - 3 £30,000 -
Wales - 3 £30,000 -
City of London +46 2 £43,750 -2.77%
East Sussex +4 2 £70,000 +133.33%
Brighton +4 2 £70,000 +133.33%
Hemel Hempstead - 2 £35,000 -
Surrey - 2 £47,500 -
Devon - 2 £29,000 -
Buckinghamshire +20 1 £47,500 -11.62%
Milton Keynes +18 1 £47,500 -

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 29 August 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Support Manager in the job title.

1 109 (63.01%) ITIL
2 100 (57.80%) Service Delivery
3 73 (42.20%) SLA
4 50 (28.90%) Finance
5 40 (23.12%) Stakeholder Management
6 39 (22.54%) Performance Management
7 33 (19.08%) Service Management
8 31 (17.92%) Data Centre
8 31 (17.92%) Escalation Management
9 29 (16.76%) Microsoft
10 26 (15.03%) MS PowerPoint
11 25 (14.45%) Statistics
11 25 (14.45%) Critical Success Factor
12 22 (12.72%) Continuous Improvement
13 21 (12.14%) Windows
14 20 (11.56%) Project Management
14 20 (11.56%) Incident Management
15 19 (10.98%) Telecoms
16 17 (9.83%) Agile Software Development
16 17 (9.83%) Change Management
17 16 (9.25%) DevOps
17 16 (9.25%) ITSM
17 16 (9.25%) SQL
17 16 (9.25%) ITIL Certification
18 14 (8.09%) Legal
19 13 (7.51%) Retail
19 13 (7.51%) MS Excel
20 12 (6.94%) Disaster Recovery
20 12 (6.94%) People Management
20 12 (6.94%) Coaching

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.62%) MS Exchange
2 6 (3.47%) SharePoint
3 5 (2.89%) Exchange Server 2013
4 2 (1.16%) Exchange Server 2010
4 2 (1.16%) IIS
5 1 (0.58%) Skype for Business
Applications
1 26 (15.03%) MS PowerPoint
2 13 (7.51%) MS Excel
3 8 (4.62%) MS Office
Business Applications
1 2 (1.16%) SAP Oil and Gas
2 1 (0.58%) SAP CRM
Cloud Services
1 8 (4.62%) Amazon AWS
2 7 (4.05%) Office 365
3 4 (2.31%) SaaS
4 1 (0.58%) PaaS
Communications & Networking
1 6 (3.47%) VPN
2 5 (2.89%) TCP/IP
3 3 (1.73%) DHCP
3 3 (1.73%) Firewall
3 3 (1.73%) IPv4
3 3 (1.73%) IPv6
4 2 (1.16%) IP Telephony
4 2 (1.16%) LAN
4 2 (1.16%) Network Security
4 2 (1.16%) WAN
5 1 (0.58%) Cisco IOS
5 1 (0.58%) DNS
5 1 (0.58%) Internet
5 1 (0.58%) Kerberos
5 1 (0.58%) SAN
5 1 (0.58%) SMTP
Database & Business Intelligence
1 6 (3.47%) SQL Server
2 4 (2.31%) Crystal Reports
2 4 (2.31%) SQL Server Reporting Services
3 3 (1.73%) SQL Server 2008
3 3 (1.73%) SQL Server 2012
4 2 (1.16%) Big Data
General
1 50 (28.90%) Finance
2 19 (10.98%) Telecoms
3 14 (8.09%) Legal
4 13 (7.51%) Retail
5 7 (4.05%) Manufacturing
5 7 (4.05%) Marketing
6 6 (3.47%) Banking
7 5 (2.89%) Billing
7 5 (2.89%) Law
8 2 (1.16%) Advertising
8 2 (1.16%) Back Office
8 2 (1.16%) Electronics
9 1 (0.58%) Dutch Language
9 1 (0.58%) French Language
9 1 (0.58%) Front Office
9 1 (0.58%) German Language
9 1 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.89%) .NET
2 2 (1.16%) .NET Framework
2 2 (1.16%) HTML
3 1 (0.58%) CSS
3 1 (0.58%) Web Services
Miscellaneous
1 31 (17.92%) Data Centre
2 25 (14.45%) Statistics
3 8 (4.62%) Virtual Team
4 7 (4.05%) Driving Licence
4 7 (4.05%) Management Information System
5 6 (3.47%) Analytical Skills
6 5 (2.89%) User Experience
7 3 (1.73%) Replication
8 2 (1.16%) CMDB
8 2 (1.16%) Enterprise Software
8 2 (1.16%) FMCG
8 2 (1.16%) Foreign Exchange (FX)
9 1 (0.58%) Data Integration
9 1 (0.58%) Internet of Things
9 1 (0.58%) iPad
9 1 (0.58%) iPhone
9 1 (0.58%) Machine to Machine
9 1 (0.58%) NHS
9 1 (0.58%) Performance Metrics
9 1 (0.58%) Smartcard
Operating Systems
1 21 (12.14%) Windows
2 7 (4.05%) Windows Server
3 6 (3.47%) Windows Server 2008
4 4 (2.31%) Android
4 4 (2.31%) Windows 7
4 4 (2.31%) Windows Server 2012
5 3 (1.73%) Apple iOS
5 3 (1.73%) Mac OS
5 3 (1.73%) Mac OS X
5 3 (1.73%) Windows 10
6 1 (0.58%) Linux
6 1 (0.58%) Windows XP
Processes & Methodologies
1 109 (63.01%) ITIL
2 100 (57.80%) Service Delivery
3 40 (23.12%) Stakeholder Management
4 39 (22.54%) Performance Management
5 33 (19.08%) Service Management
6 31 (17.92%) Escalation Management
7 25 (14.45%) Critical Success Factor
8 22 (12.72%) Continuous Improvement
9 20 (11.56%) Incident Management
9 20 (11.56%) Project Management
10 17 (9.83%) Agile Software Development
10 17 (9.83%) Change Management
11 16 (9.25%) DevOps
11 16 (9.25%) ITSM
12 12 (6.94%) Coaching
12 12 (6.94%) Disaster Recovery
12 12 (6.94%) People Management
12 12 (6.94%) Service Design
13 11 (6.36%) PRINCE2
14 10 (5.78%) Problem Management
Programming Languages
1 16 (9.25%) SQL
2 6 (3.47%) VB
3 2 (1.16%) C
3 2 (1.16%) C#
3 2 (1.16%) Java
4 1 (0.58%) C++
4 1 (0.58%) JavaScript
4 1 (0.58%) Perl
4 1 (0.58%) PHP
4 1 (0.58%) Python
Qualifications
1 16 (9.25%) ITIL Certification
2 9 (5.20%) Microsoft Certification
3 8 (4.62%) Security Cleared
4 7 (4.05%) SC Cleared
5 5 (2.89%) DV Cleared
6 4 (2.31%) MCSE
7 3 (1.73%) Degree
7 3 (1.73%) MCITP
7 3 (1.73%) VMware Certified Professional (VCP)
8 2 (1.16%) MCP
8 2 (1.16%) Postgraduate
9 1 (0.58%) A+ Certification
9 1 (0.58%) MCSA
9 1 (0.58%) PMI Certification
9 1 (0.58%) PMP
9 1 (0.58%) Six Sigma Green Belt
Quality Assurance & Compliance
1 73 (42.20%) SLA
2 4 (2.31%) QA
3 3 (1.73%) ISO/IEC 27001
4 1 (0.58%) HMG Infosec
System Software
1 10 (5.78%) Active Directory
2 3 (1.73%) VMware ESXi
3 1 (0.58%) Firmware
3 1 (0.58%) vSphere
Systems Management
1 4 (2.31%) SCCM
2 2 (1.16%) AirWatch
2 2 (1.16%) Systems Management Server (SMS)
Vendors
1 29 (16.76%) Microsoft
2 7 (4.05%) IBM
2 7 (4.05%) ServiceNow
3 5 (2.89%) VMware
4 4 (2.31%) Dell
5 3 (1.73%) Apple
5 3 (1.73%) Avaya
5 3 (1.73%) Bloomberg
5 3 (1.73%) HP
5 3 (1.73%) Reuters
5 3 (1.73%) SAP
5 3 (1.73%) SonicWALL
5 3 (1.73%) Sophos
6 2 (1.16%) Cisco
6 2 (1.16%) Citrix
6 2 (1.16%) LANDesk
6 2 (1.16%) Sybase
7 1 (0.58%) EMC
7 1 (0.58%) NetApp
7 1 (0.58%) Siebel
Edinburgh, Midlothian
Experis Ltd
Salary: £30000.00 - £32000.00 per annum
Posted: 4 days ago