The statistics below represent IT jobs advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 834 903 896
Rank change year-on-year
+69 -7
Permanent jobs requiring a Service Support Manager 78 72 91
As % of all permanent IT jobs located in the UK 0.082% 0.066% 0.080%
As % of the Job Titles category 0.085% 0.069% 0.082%
Number of salaries quoted 73 62 78
Median salary £51,500 £48,000 £50,000
Median salary % change year-on-year
+7.29% -4.00%
90% offered a salary of more than £30,000 £40,000 £36,600
10% offered a salary of more than £69,000 £65,000 £68,000
UK excluding London median salary £48,750 £47,500 £55,000
% change year-on-year
+2.63% -13.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91719 105001 110310
As % of all permanent IT jobs located in the UK 96.27% 96.26% 96.44%
Number of salaries quoted 76765 87557 89208
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 30 September 2016 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +62 71 £51,500 +7.29% 5
London +46 34 £55,000 - 1
East of England +36 18 £51,500 +7.29%
Essex +17 9 £51,500 +7.29%
Chelmsford +7 9 £51,500 +7.29%
West Midlands -2 7 £30,000 -33.33%
Birmingham -21 7 £30,000 -33.33%
Wales - 6 £30,000 -
South East +28 5 £47,500 -13.63%
South Wales - 5 £30,000 -
Newport - 5 £30,000 -
Hertfordshire +20 4 £60,000 -
South West +2 4 £37,500 -12.79% 1
Bedfordshire - 4 £52,500 -
Yorkshire +33 2 - -
East Sussex +8 2 £70,000 +133.33%
Brighton +7 2 £70,000 +133.33%
Surrey - 2 £43,250 -
Devon - 2 £29,000 -
North Yorkshire - 2 - -
Harrogate - 2 - -
City of London +47 1 £45,000 - 1
Berkshire +6 1 £42,500 -29.16%
North West +2 1 £47,500 - 2
Somerset - 1 £52,500 - 1
North Wales - 1 £42,500 -
Bristol - 1 £45,000 -
Scotland - 1 £28,500 -
Glasgow - 1 £28,500 -
Flintshire - 1 £42,500 -

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Support Manager in the job title.

1 93 (60.39%) ITIL
2 88 (57.14%) Service Delivery
3 68 (44.16%) SLA
4 45 (29.22%) Finance
5 39 (25.32%) Performance Management
6 38 (24.68%) Stakeholder Management
7 33 (21.43%) Data Centre
8 30 (19.48%) Escalation Management
9 28 (18.18%) Statistics
9 28 (18.18%) MS PowerPoint
10 27 (17.53%) Critical Success Factor
11 26 (16.88%) Service Management
12 24 (15.58%) Windows
13 20 (12.99%) Incident Management
13 20 (12.99%) Microsoft
14 19 (12.34%) SQL
15 18 (11.69%) Project Management
16 16 (10.39%) Agile Software Development
16 16 (10.39%) Change Management
16 16 (10.39%) Continuous Improvement
17 15 (9.74%) DevOps
18 14 (9.09%) Legal
18 14 (9.09%) Risk Management
19 13 (8.44%) ITSM
19 13 (8.44%) MS Office
20 12 (7.79%) PRINCE2
20 12 (7.79%) Service Design
21 11 (7.14%) MS Excel
21 11 (7.14%) VB
21 11 (7.14%) Active Directory

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.60%) MS Exchange
2 3 (1.95%) SharePoint
3 2 (1.30%) Exchange Server 2010
3 2 (1.30%) Exchange Server 2013
3 2 (1.30%) IIS
4 1 (0.65%) Skype for Business
Applications
1 28 (18.18%) MS PowerPoint
2 13 (8.44%) MS Office
3 11 (7.14%) MS Excel
Cloud Services
1 9 (5.84%) Amazon AWS
2 4 (2.60%) Office 365
3 3 (1.95%) SaaS
4 1 (0.65%) Microsoft Azure
4 1 (0.65%) PaaS
Communications & Networking
1 6 (3.90%) VPN
2 5 (3.25%) TCP/IP
3 3 (1.95%) DHCP
3 3 (1.95%) IPv4
3 3 (1.95%) IPv6
4 2 (1.30%) IP Telephony
4 2 (1.30%) LAN
4 2 (1.30%) Network Security
4 2 (1.30%) WAN
5 1 (0.65%) Cisco IOS
5 1 (0.65%) DNS
5 1 (0.65%) Internet
5 1 (0.65%) SMTP
Database & Business Intelligence
1 10 (6.49%) SQL Server Reporting Services
2 9 (5.84%) Crystal Reports
3 4 (2.60%) SQL Server
4 2 (1.30%) Big Data
5 1 (0.65%) SQL Server 2005
5 1 (0.65%) SQL Server Analysis Services
5 1 (0.65%) SQL Server Integration Services
Development Applications
1 1 (0.65%) JIRA
General
1 45 (29.22%) Finance
2 14 (9.09%) Legal
3 11 (7.14%) Telecoms
4 7 (4.55%) Retail
5 5 (3.25%) Law
6 4 (2.60%) Marketing
7 3 (1.95%) Billing
7 3 (1.95%) Manufacturing
8 2 (1.30%) Advertising
8 2 (1.30%) Back Office
8 2 (1.30%) Banking
9 1 (0.65%) Dutch Language
9 1 (0.65%) French Language
9 1 (0.65%) German Language
9 1 (0.65%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (3.25%) .NET
2 2 (1.30%) .NET Framework
2 2 (1.30%) HTML
3 1 (0.65%) CSS
3 1 (0.65%) Web Services
Miscellaneous
1 33 (21.43%) Data Centre
2 28 (18.18%) Statistics
3 7 (4.55%) Virtual Team
4 6 (3.90%) Driving Licence
5 5 (3.25%) User Experience
6 4 (2.60%) Analytical Skills
7 3 (1.95%) Management Information System
8 2 (1.30%) CMDB
8 2 (1.30%) Enterprise Software
9 1 (0.65%) Data Integration
9 1 (0.65%) Data Protection Act
9 1 (0.65%) Foreign Exchange (FX)
9 1 (0.65%) Handset
9 1 (0.65%) Internet of Things
9 1 (0.65%) iPad
9 1 (0.65%) iPhone
9 1 (0.65%) Machine to Machine
9 1 (0.65%) NHS
9 1 (0.65%) Performance Metrics
9 1 (0.65%) Smartphone
Operating Systems
1 24 (15.58%) Windows
2 5 (3.25%) Android
2 5 (3.25%) Windows Server
3 4 (2.60%) Apple iOS
3 4 (2.60%) Windows 7
4 3 (1.95%) Mac OS
4 3 (1.95%) Mac OS X
4 3 (1.95%) Windows 10
4 3 (1.95%) Windows Server 2008
5 2 (1.30%) Linux
6 1 (0.65%) Unix
6 1 (0.65%) Windows Server 2012
6 1 (0.65%) Windows XP
Processes & Methodologies
1 93 (60.39%) ITIL
2 88 (57.14%) Service Delivery
3 39 (25.32%) Performance Management
4 38 (24.68%) Stakeholder Management
5 30 (19.48%) Escalation Management
6 27 (17.53%) Critical Success Factor
7 26 (16.88%) Service Management
8 20 (12.99%) Incident Management
9 18 (11.69%) Project Management
10 16 (10.39%) Agile Software Development
10 16 (10.39%) Change Management
10 16 (10.39%) Continuous Improvement
11 15 (9.74%) DevOps
12 14 (9.09%) Risk Management
13 13 (8.44%) ITSM
14 12 (7.79%) PRINCE2
14 12 (7.79%) Service Design
15 9 (5.84%) Coaching
15 9 (5.84%) Conflict Management
15 9 (5.84%) ITIL V3
Programming Languages
1 19 (12.34%) SQL
2 11 (7.14%) VB
3 2 (1.30%) C#
3 2 (1.30%) Java
4 1 (0.65%) C++
4 1 (0.65%) JavaScript
4 1 (0.65%) Perl
4 1 (0.65%) PHP
4 1 (0.65%) Python
Qualifications
1 8 (5.19%) ITIL Certification
2 5 (3.25%) Microsoft Certification
2 5 (3.25%) Security Cleared
3 4 (2.60%) SC Cleared
4 3 (1.95%) Degree
5 2 (1.30%) DV Cleared
5 2 (1.30%) Postgraduate
6 1 (0.65%) A+ Certification
6 1 (0.65%) MCP
6 1 (0.65%) PMI Certification
6 1 (0.65%) PMP
6 1 (0.65%) PRINCE2 Certification
6 1 (0.65%) Six Sigma Green Belt
Quality Assurance & Compliance
1 68 (44.16%) SLA
2 5 (3.25%) QA
3 1 (0.65%) ISO/IEC 27001
System Software
1 11 (7.14%) Active Directory
2 1 (0.65%) Firmware
Systems Management
1 4 (2.60%) SCCM
2 2 (1.30%) AirWatch
Vendors
1 20 (12.99%) Microsoft
2 7 (4.55%) IBM
2 7 (4.55%) ServiceNow
3 3 (1.95%) Apple
3 3 (1.95%) Bloomberg
3 3 (1.95%) Reuters
4 2 (1.30%) Cisco
4 2 (1.30%) Citrix
4 2 (1.30%) LANDesk
4 2 (1.30%) Sybase
5 1 (0.65%) Dell
5 1 (0.65%) Signiant
5 1 (0.65%) SolarWinds
5 1 (0.65%) VMware
5 1 (0.65%) Zeacom
Manchester, Lancashire
Adalta Recruitment Solutions
Salary: £40000 - £55000 per annum + Benefits + Bonus
Posted: 21 hours ago
Nottingham, Nottinghamshire
Bluetownonline
Salary: £33805 per annum
Posted: 2 days ago
Chorley, Lancashire
Applause IT Innovation
Salary: £35000 - £45000 per annum + Pension, Healthcare etc.
Posted: 6 days ago
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: 6 days ago
Clevedon, Somerset, United Kingdom
XIST4 Recruitment
Salary: £50-55,000 + Bens
Posted: 11 days ago