The table below looks at the statistics for the Service Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 887 875 847
Rank change year-on-year
-12 -28
Permanent jobs requiring a Service Support Manager 17 34 30
As % of all permanent IT jobs located in the UK 0.016% 0.030% 0.028%
As % of the Job Titles category 0.017% 0.032% 0.030%
Number of salaries quoted 16 25 24
Average salary £47,500 £60,000 £47,500
Average salary % change year-on-year
-20.83% +26.31%
90% offered a salary of more than £37,500 £37,500 £32,500
10% offered a salary of more than £60,000 £73,000 £65,000
UK excluding London average salary £47,500 £55,000 £47,500
% change year-on-year
-13.63% +15.78%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102778 107783 99441
As % of all permanent IT jobs located in the UK 94.20% 94.50% 94.26%
Number of salaries quoted 85796 87187 82527
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 4 September 2015 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 21 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 16 £47,500 -23.38% 3
North West -5 5 £47,500 +25.00% 2
South East +9 4 £40,000 -21.95%
Merseyside - 4 £47,500 -
Liverpool - 4 £47,500 -
London -8 3 £45,000 -31.81% 1
Buckinghamshire - 3 £47,500 -
City of London +34 2 £45,000 -32.07%
Wiltshire -3 2 £43,000 -
South West -13 2 £43,000 -
Milton Keynes - 2 £40,000 -
Salisbury - 2 £43,000 -
East Midlands -2 1 £42,500 -
North East - 1 £55,000 -
Middlesex - 1 £26,000 -
Glasgow - 1 £60,000 -
Scotland - 1 £60,000 -
Derbyshire - 1 £42,500 -
Cheshire - 1 - - 1
Knutsford - 1 - -
Derby - 1 £42,500 -

Service Support Manager
Top 30 Related IT Skills

For the 6 months to 4 September 2015, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 21 (52.50%) ITIL
2 14 (35.00%) Service Delivery
3 12 (30.00%) SLA
4 9 (22.50%) Windows
4 9 (22.50%) Coaching
5 8 (20.00%) SAP
6 7 (17.50%) MS Excel
6 7 (17.50%) ITSM
6 7 (17.50%) Incident Management
6 7 (17.50%) Degree
7 6 (15.00%) Problem Management
7 6 (15.00%) Banking
7 6 (15.00%) Retail
7 6 (15.00%) Finance
7 6 (15.00%) Service Management
7 6 (15.00%) Active Directory
7 6 (15.00%) ITIL Certification
8 5 (12.50%) Microsoft
8 5 (12.50%) MS Office
8 5 (12.50%) Remedy
8 5 (12.50%) Retail Banking
9 4 (10.00%) Windows Server 2008
9 4 (10.00%) Windows Server 2012
9 4 (10.00%) Law
9 4 (10.00%) Legal
10 3 (7.50%) Management Information System
10 3 (7.50%) Stakeholder Management
10 3 (7.50%) VMware
10 3 (7.50%) Sarbanes-Oxley
10 3 (7.50%) Change Management

Service Support Manager
Top Related IT Skills by Category

For the 6 months to 4 September 2015, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.50%) MS Exchange
1 1 (2.50%) Exchange Server 2003
1 1 (2.50%) Exchange Server 2007
1 1 (2.50%) Exchange Server 2010
1 1 (2.50%) Exchange Server 2013
Applications
1 7 (17.50%) MS Excel
2 5 (12.50%) MS Office
3 1 (2.50%) Spreadsheet
3 1 (2.50%) Adobe Creative Suite
Business Applications
1 3 (7.50%) SAP HR
1 3 (7.50%) SAP GRC
Cloud Services
1 1 (2.50%) SaaS
Communications & Networking
1 3 (7.50%) Firewall
2 2 (5.00%) DNS
2 2 (5.00%) WAN
2 2 (5.00%) DHCP
3 1 (2.50%) TCP/IP
3 1 (2.50%) VPN
3 1 (2.50%) LAN
3 1 (2.50%) Wireless
Database & Business Intelligence
1 3 (7.50%) SAP BW
1 3 (7.50%) SAP HANA
2 2 (5.00%) SQL Server
3 1 (2.50%) PowerCenter
Development Applications
1 1 (2.50%) MSI
1 1 (2.50%) JIRA
General
1 6 (15.00%) Finance
1 6 (15.00%) Banking
1 6 (15.00%) Retail
2 5 (12.50%) Retail Banking
3 4 (10.00%) Law
3 4 (10.00%) Legal
4 2 (5.00%) Advertising
5 1 (2.50%) Private Banking
5 1 (2.50%) Back Office
5 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.50%) X-Windows
Miscellaneous
1 3 (7.50%) Management Information System
1 3 (7.50%) Statistics
2 2 (5.00%) Data Centre
3 1 (2.50%) Thin Client
3 1 (2.50%) Fat Client
3 1 (2.50%) FMCG
3 1 (2.50%) Handset
Operating Systems
1 9 (22.50%) Windows
2 4 (10.00%) Windows Server 2008
2 4 (10.00%) Windows Server 2012
3 2 (5.00%) Windows Vista
3 2 (5.00%) Red Hat Enterprise Linux
3 2 (5.00%) Linux
3 2 (5.00%) Windows XP
4 1 (2.50%) Mac OS X
4 1 (2.50%) Windows Server 2003
4 1 (2.50%) Windows 7
4 1 (2.50%) Windows 8
4 1 (2.50%) Android
4 1 (2.50%) UNIX
Processes & Methodologies
1 21 (52.50%) ITIL
2 14 (35.00%) Service Delivery
3 9 (22.50%) Coaching
4 7 (17.50%) ITSM
4 7 (17.50%) Incident Management
5 6 (15.00%) Problem Management
5 6 (15.00%) Service Management
6 3 (7.50%) Change Management
6 3 (7.50%) Stakeholder Management
6 3 (7.50%) Line Management
6 3 (7.50%) SAP Security
6 3 (7.50%) Continuous Improvement
7 2 (5.00%) Root Cause Analysis
7 2 (5.00%) ITIL V3
7 2 (5.00%) Project Management
7 2 (5.00%) Performance Management
7 2 (5.00%) Release Management
8 1 (2.50%) Time Management
8 1 (2.50%) Operations Management
8 1 (2.50%) Wealth Management
Programming Languages
1 3 (7.50%) SQL
2 1 (2.50%) VBA
Qualifications
1 7 (17.50%) Degree
2 6 (15.00%) ITIL Certification
3 2 (5.00%) Security Cleared
4 1 (2.50%) MCP
4 1 (2.50%) MCSE
4 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 12 (30.00%) SLA
2 3 (7.50%) Sarbanes-Oxley
System Software
1 6 (15.00%) Active Directory
2 3 (7.50%) VMware Infrastructure
3 2 (5.00%) VMware ESX
4 1 (2.50%) Hyper-V
Systems Management
1 2 (5.00%) NetBackup
1 2 (5.00%) SCOM
1 2 (5.00%) HP SIM
1 2 (5.00%) Symantec Endpoint Protection
2 1 (2.50%) Control-M
Vendors
1 8 (20.00%) SAP
2 5 (12.50%) Microsoft
2 5 (12.50%) Remedy
3 3 (7.50%) VMware
4 2 (5.00%) Symantec
4 2 (5.00%) HP
4 2 (5.00%) Apple
5 1 (2.50%) Reuters
5 1 (2.50%) Bloomberg
5 1 (2.50%) Adobe
5 1 (2.50%) Sun
5 1 (2.50%) Fidessa
5 1 (2.50%) Oracle
Crewe
Manchester Metropolitan University
Salary: £33,242 - £38,511
Posted: 14 hours ago
Manchester
Manchester Metropolitan University
Salary: £33,242 - £38,511
Posted: Yesterday
South West London
First Point
Salary: £40000.00 - £48000.00 per annum
Posted: 2 days ago