The table below looks at the statistics for the Service Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Services Support Manager
Rank 882 893 846
Rank change year-on-year
+11 -47
Permanent jobs requiring a Service Support Manager 15 38 37
As % of all permanent IT jobs located in the UK 0.014% 0.032% 0.034%
As % of the Job Titles category 0.014% 0.034% 0.036%
Number of salaries quoted 12 31 35
Average salary £48,750 £55,000 £45,000
Average salary % change year-on-year
-11.36% +22.22%
90% offered a salary of more than £43,450 £38,000 £31,000
10% offered a salary of more than £62,250 £72,500 £55,000
UK excluding London average salary £47,500 £38,000 £44,500
% change year-on-year
+25.00% -14.60%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103565 111265 102717
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.32%
Number of salaries quoted 85635 90958 85091
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 28 July 2015 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 14 £47,500 -20.83% 2
North West -5 7 £47,500 +25.00%
London +6 4 £61,250 -5.76%
Liverpool - 4 £47,500 -
Merseyside - 4 £47,500 -
South East +28 2 £53,750 +11.39%
City of London +12 2 £63,750 -5.55%
Buckinghamshire - 2 £53,750 -
Wiltshire - 1 £43,000 -
Glasgow - 1 £60,000 -
Milton Keynes - 1 £47,500 -
Salisbury - 1 £43,000 -
South West - 1 £43,000 -
Scotland - 1 £60,000 -

Service Support Manager
Top 30 Related IT Skills

For the 6 months to 28 July 2015, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 26 (50.00%) Service Delivery
2 25 (48.08%) ITIL
3 12 (23.08%) SLA
4 11 (21.15%) Service Management
4 11 (21.15%) Coaching
5 10 (19.23%) Incident Management
6 9 (17.31%) Degree
6 9 (17.31%) Finance
6 9 (17.31%) Law
6 9 (17.31%) Legal
6 9 (17.31%) Windows
6 9 (17.31%) MS Office
7 8 (15.38%) SAP
7 8 (15.38%) Retail
8 7 (13.46%) MS Excel
8 7 (13.46%) ITIL Certification
9 6 (11.54%) Active Directory
9 6 (11.54%) ITSM
9 6 (11.54%) Statistics
9 6 (11.54%) Continuous Improvement
10 5 (9.62%) People Management
10 5 (9.62%) Line Management
10 5 (9.62%) Mentoring
10 5 (9.62%) Retail Banking
10 5 (9.62%) Banking
10 5 (9.62%) Remedy
11 4 (7.69%) Data Security
11 4 (7.69%) Risk Management
11 4 (7.69%) Problem Management
11 4 (7.69%) Performance Management

Service Support Manager
Top Related IT Skills by Category

For the 6 months to 28 July 2015, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.92%) MS Exchange
Applications
1 9 (17.31%) MS Office
2 7 (13.46%) MS Excel
3 1 (1.92%) Adobe Creative Suite
3 1 (1.92%) Spreadsheet
Business Applications
1 3 (5.77%) SAP GRC
1 3 (5.77%) SAP HR
Communications & Networking
1 1 (1.92%) Firewall
1 1 (1.92%) DHCP
1 1 (1.92%) TCP/IP
1 1 (1.92%) DNS
Database & Business Intelligence
1 3 (5.77%) SAP HANA
1 3 (5.77%) SAP BW
2 1 (1.92%) SQL Server
2 1 (1.92%) PowerCenter
General
1 9 (17.31%) Finance
1 9 (17.31%) Law
1 9 (17.31%) Legal
2 8 (15.38%) Retail
3 5 (9.62%) Retail Banking
3 5 (9.62%) Banking
4 2 (3.85%) Telecoms
4 2 (3.85%) Advertising
5 1 (1.92%) Publishing
5 1 (1.92%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.92%) X-Windows
Miscellaneous
1 6 (11.54%) Statistics
2 3 (5.77%) Blackberry
3 2 (3.85%) Management Information System
3 2 (3.85%) FMCG
4 1 (1.92%) Social Media
4 1 (1.92%) Handset
Operating Systems
1 9 (17.31%) Windows
2 3 (5.77%) Windows 7
3 1 (1.92%) Windows Server 2012
3 1 (1.92%) Windows Server 2008
3 1 (1.92%) Red Hat Enterprise Linux
3 1 (1.92%) Windows Vista
3 1 (1.92%) Windows XP
3 1 (1.92%) Linux
3 1 (1.92%) UNIX
3 1 (1.92%) Mac OS X
Processes & Methodologies
1 26 (50.00%) Service Delivery
2 25 (48.08%) ITIL
3 11 (21.15%) Service Management
3 11 (21.15%) Coaching
4 10 (19.23%) Incident Management
5 6 (11.54%) ITSM
5 6 (11.54%) Continuous Improvement
6 5 (9.62%) People Management
6 5 (9.62%) Line Management
6 5 (9.62%) Mentoring
7 4 (7.69%) Data Security
7 4 (7.69%) Risk Management
7 4 (7.69%) Problem Management
7 4 (7.69%) Performance Management
8 3 (5.77%) ITIL V3
8 3 (5.77%) SAP Security
8 3 (5.77%) Service Desk Management
8 3 (5.77%) Document Management
8 3 (5.77%) Stakeholder Management
9 2 (3.85%) CRM
Programming Languages
1 1 (1.92%) SQL
Qualifications
1 9 (17.31%) Degree
2 7 (13.46%) ITIL Certification
3 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 12 (23.08%) SLA
2 3 (5.77%) Sarbanes-Oxley
System Software
1 6 (11.54%) Active Directory
2 1 (1.92%) VMware Infrastructure
2 1 (1.92%) VMware ESX
Systems Management
1 1 (1.92%) HP SIM
1 1 (1.92%) Symantec Endpoint Protection
1 1 (1.92%) SCOM
1 1 (1.92%) NetBackup
1 1 (1.92%) Control-M
Vendors
1 8 (15.38%) SAP
2 5 (9.62%) Remedy
3 3 (5.77%) Interwoven
4 1 (1.92%) VMware
4 1 (1.92%) Oracle
4 1 (1.92%) Microsoft
4 1 (1.92%) Adobe
4 1 (1.92%) Sun
4 1 (1.92%) Symantec
4 1 (1.92%) HP
Doncaster, South Yorkshire
Chassam Contract
Salary: Unspecified
Posted: 5 days ago
South Yorkshire
Hays IT - Uk Posting account
Salary: £22000.00 - £26000.00 per annum
Posted: 12 days ago