The statistics below represent IT jobs advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 801 896 914
Rank change year-on-year
+95 +18
Permanent jobs requiring a Service Support Manager 75 59 76
As % of all permanent IT jobs located in the UK 0.084% 0.056% 0.067%
As % of the Job Titles category 0.087% 0.058% 0.069%
Number of salaries quoted 70 56 68
Median salary £40,000 £45,000 £40,000
Median salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £30,000 £41,500 £30,000
10% offered a salary of more than £65,500 £66,250 £65,000
UK excluding London median salary £39,500 £55,000 £35,000
% change year-on-year
-28.18% +57.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86462 102533 109645
As % of all permanent IT jobs located in the UK 96.45% 96.55% 96.65%
Number of salaries quoted 71827 85446 90758
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 9 December 2016 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +85 72 £40,000 -11.11% 3
London +55 21 £47,500 +5.55% 2
South East +78 17 £39,000 -29.09% 1
East of England +31 13 £51,500 -14.16%
Surrey +29 8 £39,000 -22.00%
South West +20 7 £30,000 -62.50%
Hertfordshire +9 7 £60,000 -
North West -21 7 £30,000 -30.23%
Berkshire +48 6 £37,500 -37.50%
Guildford - 6 £39,000 -
Essex - 6 £51,500 -
West Midlands -2 5 £30,000 -23.07%
Birmingham -4 5 £30,000 -23.07%
Chelmsford - 5 £51,500 -
Watford - 4 £67,500 -
Warrington +21 3 £30,000 -3.22%
Bristol +19 3 £30,000 -29.41%
Cheshire +15 3 £30,000 -3.22%
Manchester - 3 £47,500 -
Yorkshire +19 2 £53,750 +58.08%
Wiltshire - 2 - -
Swindon - 2 - -
Farnham - 2 £40,000 -
City of London - 2 £76,250 -
Newbury - 2 £42,500 -
Slough +31 1 £52,500 -16.00%
Leeds +23 1 £47,500 +39.70%
West Yorkshire +23 1 £47,500 +39.70%
Scotland +23 1 £28,500 -40.00%
Glasgow +19 1 £28,500 -40.00%

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 9 December 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Support Manager in the job title.

1 106 (67.95%) ITIL
2 82 (52.56%) Service Delivery
3 54 (34.62%) SLA
4 49 (31.41%) Finance
5 38 (24.36%) Performance Management
6 30 (19.23%) Stakeholder Management
7 28 (17.95%) Statistics
8 27 (17.31%) Escalation Management
9 26 (16.67%) MS PowerPoint
9 26 (16.67%) Data Centre
10 25 (16.03%) Critical Success Factor
10 25 (16.03%) Windows
10 25 (16.03%) Contract Management
11 22 (14.10%) Service Management
11 22 (14.10%) PRINCE2
12 20 (12.82%) Microsoft
13 19 (12.18%) Active Directory
14 17 (10.90%) Continuous Improvement
14 17 (10.90%) SQL
14 17 (10.90%) MS Office
15 16 (10.26%) Project Management
15 16 (10.26%) Agile Software Development
15 16 (10.26%) Legal
15 16 (10.26%) Incident Management
16 14 (8.97%) DevOps
17 13 (8.33%) VB
17 13 (8.33%) Service Design
18 12 (7.69%) Virtual Team Management
18 12 (7.69%) Virtual Team
18 12 (7.69%) ITIL Certification

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.28%) IIS
1 2 (1.28%) SharePoint
2 1 (0.64%) Exchange Server 2010
2 1 (0.64%) Exchange Server 2013
2 1 (0.64%) MS Exchange
Applications
1 26 (16.67%) MS PowerPoint
2 17 (10.90%) MS Office
3 5 (3.21%) MS Excel
Cloud Services
1 9 (5.77%) Amazon AWS
2 5 (3.21%) Office 365
2 5 (3.21%) SaaS
3 4 (2.56%) Microsoft Azure
4 1 (0.64%) IaaS
4 1 (0.64%) PaaS
Communications & Networking
1 6 (3.85%) DHCP
1 6 (3.85%) VPN
2 3 (1.92%) DNS
2 3 (1.92%) TCP/IP
2 3 (1.92%) WAN
3 2 (1.28%) Firewall
3 2 (1.28%) LAN
3 2 (1.28%) Remote Desktop
3 2 (1.28%) VLAN
3 2 (1.28%) Wi-Fi
3 2 (1.28%) Wireless
4 1 (0.64%) Cisco IOS
4 1 (0.64%) IPv4
4 1 (0.64%) IPv6
4 1 (0.64%) Network Security
Database & Business Intelligence
1 12 (7.69%) SQL Server Reporting Services
2 11 (7.05%) Crystal Reports
3 7 (4.49%) SQL Server
4 1 (0.64%) Big Data
4 1 (0.64%) SQL Server 2005
4 1 (0.64%) SQL Server Analysis Services
4 1 (0.64%) SQL Server Integration Services
Development Applications
1 2 (1.28%) Jenkins
1 2 (1.28%) JIRA
General
1 49 (31.41%) Finance
2 16 (10.26%) Legal
3 7 (4.49%) Law
3 7 (4.49%) Telecoms
4 4 (2.56%) Retail
5 3 (1.92%) Marketing
6 2 (1.28%) Back Office
6 2 (1.28%) Banking
7 1 (0.64%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (1.28%) .NET
1 2 (1.28%) .NET Framework
2 1 (0.64%) HTML
2 1 (0.64%) Web Services
Miscellaneous
1 28 (17.95%) Statistics
2 26 (16.67%) Data Centre
3 12 (7.69%) Virtual Team
4 6 (3.85%) Analytical Skills
5 4 (2.56%) User Experience
6 3 (1.92%) Management Information System
7 2 (1.28%) CMDB
7 2 (1.28%) Enterprise Software
8 1 (0.64%) Client/Server
8 1 (0.64%) Data Protection Act
8 1 (0.64%) Driving Licence
8 1 (0.64%) Fintech
8 1 (0.64%) NHS
8 1 (0.64%) Performance Metrics
8 1 (0.64%) Smartcard
Operating Systems
1 25 (16.03%) Windows
2 7 (4.49%) Linux
3 6 (3.85%) Windows Server
4 5 (3.21%) Android
4 5 (3.21%) Apple iOS
5 4 (2.56%) Unix
6 3 (1.92%) Mac OS
7 2 (1.28%) Windows Server 2008
7 2 (1.28%) Windows Server 2012
8 1 (0.64%) Mac OS X
8 1 (0.64%) Windows 10
8 1 (0.64%) Windows 7
Processes & Methodologies
1 106 (67.95%) ITIL
2 82 (52.56%) Service Delivery
3 38 (24.36%) Performance Management
4 30 (19.23%) Stakeholder Management
5 27 (17.31%) Escalation Management
6 25 (16.03%) Contract Management
6 25 (16.03%) Critical Success Factor
7 22 (14.10%) PRINCE2
7 22 (14.10%) Service Management
8 17 (10.90%) Continuous Improvement
9 16 (10.26%) Agile Software Development
9 16 (10.26%) Incident Management
9 16 (10.26%) Project Management
10 14 (8.97%) DevOps
11 13 (8.33%) Service Design
12 12 (7.69%) Virtual Team Management
13 11 (7.05%) Analytics
13 11 (7.05%) Business Analytics
13 11 (7.05%) Conflict Management
13 11 (7.05%) Risk Management
Programming Languages
1 17 (10.90%) SQL
2 13 (8.33%) VB
3 2 (1.28%) C#
3 2 (1.28%) Java
4 1 (0.64%) C
4 1 (0.64%) C++
4 1 (0.64%) JavaScript
4 1 (0.64%) Perl
4 1 (0.64%) PHP
4 1 (0.64%) PowerShell
4 1 (0.64%) Python
Qualifications
1 12 (7.69%) ITIL Certification
2 7 (4.49%) PRINCE2 Certification
3 5 (3.21%) SC Cleared
3 5 (3.21%) Security Cleared
4 4 (2.56%) Degree
5 2 (1.28%) DV Cleared
6 1 (0.64%) CCNA
6 1 (0.64%) Cisco Certification
6 1 (0.64%) MCSE
6 1 (0.64%) Microsoft Certification
6 1 (0.64%) PMI Certification
6 1 (0.64%) PMP
6 1 (0.64%) Postgraduate
Quality Assurance & Compliance
1 54 (34.62%) SLA
2 3 (1.92%) QA
3 2 (1.28%) ISO/IEC 27001
System Software
1 19 (12.18%) Active Directory
2 2 (1.28%) Hyper-V
3 1 (0.64%) VMware Infrastructure
Systems Management
1 4 (2.56%) SCCM
2 2 (1.28%) AirWatch
2 2 (1.28%) Ansible
3 1 (0.64%) SCOM
Vendors
1 20 (12.82%) Microsoft
2 8 (5.13%) IBM
3 6 (3.85%) Cisco
3 6 (3.85%) ServiceNow
4 5 (3.21%) VMware
5 3 (1.92%) Bloomberg
5 3 (1.92%) NetApp
5 3 (1.92%) Reuters
6 2 (1.28%) Citrix
6 2 (1.28%) Draytek
6 2 (1.28%) LANDesk
6 2 (1.28%) Oracle
6 2 (1.28%) Salesforce.com
6 2 (1.28%) Sun
6 2 (1.28%) Sybase
7 1 (0.64%) Fortinet
7 1 (0.64%) HP
7 1 (0.64%) Juniper
7 1 (0.64%) SonicWALL
7 1 (0.64%) Veeam
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £38000 - £45000 per annum
Posted: 16 hours ago
Oxfordshire
GK Recruitment Ltd
Posted: 3 days ago