The statistics below represent IT jobs advertised across the UK that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Services Support Manager
UK
Rank 816 866 885
Rank change year-on-year
+50 +19
Permanent jobs requiring a Service Support Manager 46 86 69
As % of all permanent IT jobs located in the UK 0.055% 0.084% 0.066%
As % of the Job Titles category 0.057% 0.087% 0.068%
Number of salaries quoted 43 81 64
Median salary £36,500 £45,000 £50,000
Median salary % change year-on-year
-18.88% -10.00%
90% offered a salary of more than £30,000 £32,500 £42,500
10% offered a salary of more than £90,000 £70,000 £65,000
UK excluding London median salary £35,000 £41,500 £45,000
% change year-on-year
-15.66% -7.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80896 98772 101805
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 67167 82902 84090
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Support Manager
Jobs Demand Trend

The demand trend of job ads that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 22 February 2017 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +32 43 £37,000 -17.77% 4
London +40 21 £37,500 -25.00% 3
North West -18 7 £57,500 +85.48%
South West +22 6 £30,000 -62.50%
Cheshire +18 6 £58,750 +89.51%
Bristol - 5 £30,000 -
South East +65 4 £36,500 -12.04% 1
City of London +20 4 £100,000 +100.00% 1
East of England +22 3 £35,000 -36.36%
Hertfordshire - 3 £35,000 -
Scotland +21 2 £32,500 -31.57% 1
Warrington +14 2 £30,000 -3.22%
Edinburgh - 2 £32,500 - 1
Surrey +53 1 £36,500 -18.88% 1
Berkshire +44 1 £70,000 +19.14%
Yorkshire +28 1 £60,000 +71.42%
Hampshire +18 1 - -
Staines -8 1 £36,500 -18.88%
East Midlands - 1 £67,500 -
Leicestershire - 1 £67,500 -
Kent - 1 £30,000 -
Dorset - 1 £35,000 -
Stevenage - 1 £37,500 -
Reading - 1 £70,000 -
Poole - 1 £35,000 -
Manchester - 1 £47,500 -
Leicester - 1 £67,500 -
Hemel Hempstead - 1 £35,000 -
Bromley - 1 - -

Service Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 22 February 2017, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Service Support Manager in the job title.

1 79 (65.29%) ITIL
2 66 (54.55%) Service Delivery
3 54 (44.63%) Finance
4 49 (40.50%) SLA
5 37 (30.58%) Stakeholder Management
5 37 (30.58%) Statistics
5 37 (30.58%) Performance Management
6 36 (29.75%) Contract Management
7 34 (28.10%) Critical Success Factor
7 34 (28.10%) Data Centre
7 34 (28.10%) Escalation Management
7 34 (28.10%) MS PowerPoint
8 17 (14.05%) Windows
9 16 (13.22%) Active Directory
10 14 (11.57%) Microsoft
11 13 (10.74%) PRINCE2
11 13 (10.74%) MS Office
11 13 (10.74%) SQL
12 9 (7.44%) Service Management
13 8 (6.61%) VB
13 8 (6.61%) Business Intelligence
13 8 (6.61%) SQL Server Reporting Services
13 8 (6.61%) SaaS
13 8 (6.61%) Server Virtualisation
14 7 (5.79%) Virtual Team Management
14 7 (5.79%) Virtual Team
14 7 (5.79%) Conflict Management
14 7 (5.79%) Business Analytics
14 7 (5.79%) Analytics
14 7 (5.79%) Risk Management

Service Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.83%) Exchange Server 2010
1 1 (0.83%) IIS
1 1 (0.83%) MS Exchange
Applications
1 34 (28.10%) MS PowerPoint
2 13 (10.74%) MS Office
3 4 (3.31%) MS Excel
Cloud Services
1 8 (6.61%) SaaS
2 5 (4.13%) Amazon AWS
3 4 (3.31%) Microsoft Azure
4 3 (2.48%) Office 365
5 1 (0.83%) IaaS
Communications & Networking
1 3 (2.48%) DHCP
1 3 (2.48%) DNS
2 2 (1.65%) Firewall
2 2 (1.65%) Remote Desktop
2 2 (1.65%) VLAN
2 2 (1.65%) VPN
2 2 (1.65%) WAN
2 2 (1.65%) Wi-Fi
2 2 (1.65%) Wireless
3 1 (0.83%) Cisco IOS
3 1 (0.83%) LAN
Database & Business Intelligence
1 8 (6.61%) SQL Server Reporting Services
2 7 (5.79%) Crystal Reports
2 7 (5.79%) SQL Server
3 1 (0.83%) SQL Server 2005
3 1 (0.83%) SQL Server 2008
3 1 (0.83%) SQL Server Analysis Services
3 1 (0.83%) SQL Server Integration Services
Development Applications
1 2 (1.65%) Jenkins
1 2 (1.65%) JIRA
General
1 54 (44.63%) Finance
2 5 (4.13%) Legal
3 3 (2.48%) Banking
3 3 (2.48%) Financial Institution
3 3 (2.48%) Law
4 2 (1.65%) Investment Banking
4 2 (1.65%) Japanese Language
4 2 (1.65%) Marketing
4 2 (1.65%) Telecoms
5 1 (0.83%) Back Office
5 1 (0.83%) Billing
5 1 (0.83%) French Language
5 1 (0.83%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.83%) .NET
1 1 (0.83%) .NET Framework
Miscellaneous
1 34 (28.10%) Data Centre
2 7 (5.79%) Virtual Team
3 5 (4.13%) Analytical Skills
4 2 (1.65%) Equities
4 2 (1.65%) Fixed Income
5 1 (0.83%) Client/Server
5 1 (0.83%) CMDB
5 1 (0.83%) Fintech
5 1 (0.83%) Management Information System
Operating Systems
1 17 (14.05%) Windows
2 7 (5.79%) Linux
3 6 (4.96%) Windows Server
4 5 (4.13%) Unix
5 2 (1.65%) Android
5 2 (1.65%) Apple iOS
5 2 (1.65%) Windows Server 2008
5 2 (1.65%) Windows Server 2012
Processes & Methodologies
1 79 (65.29%) ITIL
2 66 (54.55%) Service Delivery
3 37 (30.58%) Performance Management
3 37 (30.58%) Stakeholder Management
3 37 (30.58%) Statistics
4 36 (29.75%) Contract Management
5 34 (28.10%) Critical Success Factor
5 34 (28.10%) Escalation Management
6 13 (10.74%) PRINCE2
7 9 (7.44%) Service Management
8 8 (6.61%) Business Intelligence
8 8 (6.61%) Server Virtualisation
9 7 (5.79%) Analytics
9 7 (5.79%) Business Analytics
9 7 (5.79%) Conflict Management
9 7 (5.79%) Risk Management
9 7 (5.79%) Virtual Team Management
10 6 (4.96%) Agile Software Development
10 6 (4.96%) Incident Management
10 6 (4.96%) Project Management
Programming Languages
1 13 (10.74%) SQL
2 8 (6.61%) VB
3 1 (0.83%) C
3 1 (0.83%) C#
3 1 (0.83%) Java
3 1 (0.83%) PowerShell
Qualifications
1 7 (5.79%) PRINCE2 Certification
2 5 (4.13%) ITIL Certification
3 3 (2.48%) Degree
3 3 (2.48%) SC Cleared
3 3 (2.48%) Security Cleared
4 1 (0.83%) CCNA
4 1 (0.83%) Cisco Certification
4 1 (0.83%) MCSE
4 1 (0.83%) Microsoft Certification
Quality Assurance & Compliance
1 49 (40.50%) SLA
2 2 (1.65%) ISO/IEC 27001
3 1 (0.83%) QA
System Software
1 16 (13.22%) Active Directory
2 2 (1.65%) Hyper-V
3 1 (0.83%) VMware Infrastructure
3 1 (0.83%) XenApp
Systems Management
1 2 (1.65%) Ansible
2 1 (0.83%) SCCM
2 1 (0.83%) SCOM
Vendors
1 14 (11.57%) Microsoft
2 7 (5.79%) Cisco
3 6 (4.96%) VMware
4 3 (2.48%) IBM
4 3 (2.48%) NetApp
5 2 (1.65%) Citrix
5 2 (1.65%) Draytek
5 2 (1.65%) HP
5 2 (1.65%) Oracle
5 2 (1.65%) Salesforce.com
5 2 (1.65%) Sun
6 1 (0.83%) Avaya
6 1 (0.83%) Fortinet
6 1 (0.83%) Juniper
6 1 (0.83%) ServiceNow
6 1 (0.83%) Signiant
6 1 (0.83%) SonicWALL
6 1 (0.83%) Sybase
6 1 (0.83%) Veeam
6 1 (0.83%) Workday
London
Net Talent
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago
Woking, Surrey
Elliot
Salary: Up to £30,000 per annum
Posted: 6 days ago
London
Leidos
Posted: 9 days ago
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 20 days ago