The first table below looks at the demand for the Service Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 874 843 905
Rank change year-on-year
-31 +62
Permanent jobs requiring a Service Support Manager 43 40 18
As % of all permanent IT jobs located in the UK 0.035% 0.036% 0.014%
As % of the Job Titles category 0.038% 0.038% 0.015%
Number of salaries quoted 35 38 15
Average salary £50,000 £55,000 £45,000
Average salary % change year-on-year
-9.09% +22.22%
90% offered a salary of more than £36,900 £36,750 £29,800
10% offered a salary of more than £72,500 £100,000 £61,500
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

Service Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the UK

Service Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager within the UK.

Service Support Manager Salary Trend in the UK

Service Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Support Manager over the 3 months to 18 April 2014 within the UK.

Service Support Manager Salary Histogram in the UK

Service Support Manager
Top 22 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -46 40 £50,000 -9.09% 4
London -46 26 £55,000 -15.38% 3
South East -12 6 £47,500 +8.57% 1
City of London -15 6 £62,500 +28.20% 1
Surrey 0 4 £50,000 -
East Midlands -23 3 £35,000 -22.57%
Hampshire -1 2 £37,000 - 1
Bedfordshire -11 2 £45,000 -43.03%
East of England -15 2 £45,000 -43.03%
West Midlands - 2 £36,500 -
Luton - 2 £45,000 -
Northampton - 2 £41,250 -
Southampton - 2 £37,000 - 1
Woking - 2 £50,000 -
Northamptonshire - 2 £41,250 -
Leicestershire -12 1 £35,000 -
South West - 1 - -
Walsall - 1 £36,500 -
Dorset - 1 - -
Birmingham - 1 - -
Chertsey - 1 £45,000 -
Coalville - 1 £35,000 -

Service Support Manager
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 42 (58.33%) ITIL
2 41 (56.94%) Service Delivery
3 24 (33.33%) Service Management
4 16 (22.22%) Problem Management
5 15 (20.83%) Project Management
5 15 (20.83%) Microsoft
6 14 (19.44%) Change Management
7 11 (15.28%) Information Security
7 11 (15.28%) Active Directory
8 10 (13.89%) Management Information System
8 10 (13.89%) Incident Management
9 9 (12.50%) Banking
9 9 (12.50%) Retail
9 9 (12.50%) Configuration Management
9 9 (12.50%) SLA
10 8 (11.11%) ITIL V3
11 7 (9.72%) Cisco
11 7 (9.72%) Windows
12 6 (8.33%) CheckPoint
12 6 (8.33%) Firewall
12 6 (8.33%) VMware
12 6 (8.33%) Finance
12 6 (8.33%) Linux
12 6 (8.33%) PRINCE2
12 6 (8.33%) HP
12 6 (8.33%) ITIL Certification
12 6 (8.33%) ProCurve
13 5 (6.94%) Performance Management
13 5 (6.94%) Continuous Improvement
13 5 (6.94%) B2B

Service Support Manager
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.17%) Lync
2 1 (1.39%) MS Exchange
2 1 (1.39%) IIS
Applications
1 5 (6.94%) MS Excel
2 3 (4.17%) MS Office
3 1 (1.39%) MS PowerPoint
Business Applications
1 1 (1.39%) Remedy ITSM
1 1 (1.39%) Dynamics CRM
1 1 (1.39%) Dynamics AX
Cloud Services
1 1 (1.39%) Cloud Computing
1 1 (1.39%) SaaS
Communications & Networking
1 6 (8.33%) Firewall
2 2 (2.78%) VoIP
3 1 (1.39%) Intranet
3 1 (1.39%) TCP/IP
Database & Business Intelligence
1 1 (1.39%) Cognos Impromptu
1 1 (1.39%) Data Warehouse
1 1 (1.39%) SQL Server
General
1 9 (12.50%) Banking
1 9 (12.50%) Retail
2 6 (8.33%) Finance
3 3 (4.17%) Marketing
3 3 (4.17%) Telecoms
4 1 (1.39%) Legal
4 1 (1.39%) Advertising
Libraries, Frameworks & Software Standards
1 4 (5.56%) .NET
2 1 (1.39%) Middleware
2 1 (1.39%) ASP.NET
Miscellaneous
1 10 (13.89%) Management Information System
2 3 (4.17%) NHS
3 2 (2.78%) Social Media
3 2 (2.78%) Statistics
4 1 (1.39%) Enterprise Software
4 1 (1.39%) Video Conferencing
4 1 (1.39%) EPoS
4 1 (1.39%) Chip and PIN
4 1 (1.39%) Clustering
Operating Systems
1 7 (9.72%) Windows
2 6 (8.33%) Linux
3 3 (4.17%) Windows Server 2008
3 3 (4.17%) Windows 7
4 1 (1.39%) Windows 8
4 1 (1.39%) Windows Server 2012
Processes & Methodologies
1 42 (58.33%) ITIL
2 41 (56.94%) Service Delivery
3 24 (33.33%) Service Management
4 16 (22.22%) Problem Management
5 15 (20.83%) Project Management
6 14 (19.44%) Change Management
7 11 (15.28%) Information Security
8 10 (13.89%) Incident Management
9 9 (12.50%) Configuration Management
10 8 (11.11%) ITIL V3
11 6 (8.33%) PRINCE2
12 5 (6.94%) Performance Management
12 5 (6.94%) Continuous Improvement
12 5 (6.94%) B2B
13 3 (4.17%) Root Cause Analysis
13 3 (4.17%) ITSM
13 3 (4.17%) CRM
14 2 (2.78%) Quality Management
14 2 (2.78%) Service Desk Management
14 2 (2.78%) Project Planning
Programming Languages
1 3 (4.17%) SQL
2 1 (1.39%) C#
Qualifications
1 6 (8.33%) ITIL Certification
2 3 (4.17%) Degree
3 2 (2.78%) Microsoft Certification
4 1 (1.39%) CCVP
4 1 (1.39%) ISEB
4 1 (1.39%) MCP
Quality Assurance & Compliance
1 9 (12.50%) SLA
System Software
1 11 (15.28%) Active Directory
2 2 (2.78%) XenApp
2 2 (2.78%) XenDesktop
2 2 (2.78%) Citrix Presentation Server
2 2 (2.78%) Microsoft App-V
Systems Management
1 1 (1.39%) Cisco UCCX
1 1 (1.39%) Cisco CUCM
1 1 (1.39%) Cisco UCCE
1 1 (1.39%) Cisco IPCC
Vendors
1 15 (20.83%) Microsoft
2 7 (9.72%) Cisco
3 6 (8.33%) CheckPoint
3 6 (8.33%) VMware
3 6 (8.33%) HP
3 6 (8.33%) ProCurve
4 4 (5.56%) SAP
5 3 (4.17%) Pegasus
5 3 (4.17%) PeopleSoft
6 2 (2.78%) Novell
6 2 (2.78%) Citrix
6 2 (2.78%) Salesforce.com
7 1 (1.39%) Remedy
London
Ultimate Asset
Posted: 3 days ago
City, London
ReThink Recruitment
Salary: £50000.00 - £55000.00 per annum
Posted: 5 days ago
Southampton, Hampshire
Southampton Solent University
Salary: From £34,565 to £46,046 per annum
Posted: 8 days ago