The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
England / London
Rank 359 361 373
Rank change year-on-year
+2 +12
Contract jobs citing Customer Engagement 37 58 39
As % of all contract IT jobs located in London 0.19% 0.27% 0.18%
As % of the Processes & Methodologies category 0.23% 0.32% 0.22%
Number of daily rates quoted 25 35 27
Median daily rate £550 £450 £450
Median daily rate % change year-on-year
+22.22% -
90% offered a daily rate of more than £334 £202 £350
10% offered a daily rate of more than £700 £565 £550
UK excluding London median daily rate £425 £400 £425
% change year-on-year
+6.25% -5.88%
Number of hourly rates quoted 0 1 0
Median hourly rate - £53.00 -
UK excluding London median hourly rate - £40.75 £21.58
% change year-on-year
- +88.83%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
16407 18228 17337
As % of all contract IT jobs located in London 84.80% 84.98% 82.14%
Number of daily rates quoted 11873 13026 12367
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £340 £325 £305
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 158 221 198
Median hourly rate £33.00 £22.50 £21.50
Median hourly rate % change year-on-year
+46.66% +4.65%
90% offered a hourly rate of more than £14.02 £12.50 £11.00
10% offered a hourly rate of more than £55.00 £53.00 £51.50
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Customer Engagement
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the London region.

Customer Engagement Daily Rate Trend in London

Customer Engagement
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the London region over the 3 months to 22 February 2017.

Customer Engagement Daily Rate Histogram in London

Customer Engagement
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the London region.

Customer Engagement Hourly Rate Trend in London

Customer Engagement
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 2 £700 - 6
Uxbridge - 2 - -
Croydon - 1 £200 -
Feltham - 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 22 February 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Engagement.

1 36 (41.38%) Agile Software Development
2 27 (31.03%) Analytics
3 23 (26.44%) Marketing
4 19 (21.84%) Finance
5 17 (19.54%) Social Media
6 16 (18.39%) Degree
6 16 (18.39%) CRM
7 14 (16.09%) Retail
7 14 (16.09%) Stakeholder Management
7 14 (16.09%) HTML
7 14 (16.09%) Java
7 14 (16.09%) JavaScript
7 14 (16.09%) SQL
8 13 (14.94%) CSS
9 12 (13.79%) SOAP
9 12 (13.79%) Waterfall
10 11 (12.64%) REST
10 11 (12.64%) Adobe
10 11 (12.64%) Service Delivery
11 10 (11.49%) Scrum
11 10 (11.49%) Banking
11 10 (11.49%) Project Management
11 10 (11.49%) XML
11 10 (11.49%) E-Commerce
11 10 (11.49%) Analytical Skills
12 9 (10.34%) DevOps
12 9 (10.34%) Content Management
13 8 (9.20%) Maven
13 8 (9.20%) Spring
13 8 (9.20%) Migration

Customer Engagement
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.90%) Adobe Experience Manager
1 6 (6.90%) JBoss
1 6 (6.90%) Tomcat
2 3 (3.45%) CMS
2 3 (3.45%) SAS
2 3 (3.45%) Skype for Business
2 3 (3.45%) WebSphere
3 1 (1.15%) FileNet
3 1 (1.15%) MS Exchange
3 1 (1.15%) Office Communications Server
3 1 (1.15%) SharePoint
3 1 (1.15%) SharePoint Server
Applications
1 6 (6.90%) MS Excel
2 5 (5.75%) MS Office
3 3 (3.45%) MS Project
4 1 (1.15%) InDesign
4 1 (1.15%) MS PowerPoint
4 1 (1.15%) Photoshop
4 1 (1.15%) SPSS
Business Applications
1 4 (4.60%) Sprinklr
2 3 (3.45%) Adobe Campaign
3 2 (2.30%) Dynamics CRM
3 2 (2.30%) Eloqua
3 2 (2.30%) Oracle BPM
3 2 (2.30%) Radian6
4 1 (1.15%) Maximo
4 1 (1.15%) SAP Oil and Gas
4 1 (1.15%) Unica
Cloud Services
1 6 (6.90%) IaaS
2 5 (5.75%) SaaS
3 4 (4.60%) Microsoft Azure
3 4 (4.60%) Office 365
4 3 (3.45%) Amazon AWS
4 3 (3.45%) OneDrive
5 2 (2.30%) BlueKai
6 1 (1.15%) Adobe Analytics
6 1 (1.15%) Azure Active Directory
6 1 (1.15%) Google Analytics
6 1 (1.15%) PaaS
6 1 (1.15%) Trello
6 1 (1.15%) Yammer
Communications & Networking
1 4 (4.60%) HTTP
2 3 (3.45%) Skype
3 2 (2.30%) Internet
3 2 (2.30%) SMS
3 2 (2.30%) TCP/IP
4 1 (1.15%) DNS
4 1 (1.15%) HTTPS
4 1 (1.15%) SSL
4 1 (1.15%) Unified Communications
Database & Business Intelligence
1 4 (4.60%) Big Data
2 3 (3.45%) MySQL
2 3 (3.45%) RDBMS
2 3 (3.45%) Relational Database
2 3 (3.45%) SQL Server
3 2 (2.30%) DB2
4 1 (1.15%) Amazon DynamoDB
4 1 (1.15%) BusinessObjects
4 1 (1.15%) BusinessObjects XI
4 1 (1.15%) Data Warehouse
4 1 (1.15%) MongoDB
4 1 (1.15%) NoSQL
4 1 (1.15%) Oracle Reports
4 1 (1.15%) Power BI
4 1 (1.15%) PowerCenter
4 1 (1.15%) QlikView
4 1 (1.15%) SAS Enterprise Guide
Development Applications
1 8 (9.20%) Maven
2 6 (6.90%) Eclipse
2 6 (6.90%) Gradle
2 6 (6.90%) IntelliJ
3 3 (3.45%) Git (software)
4 1 (1.15%) Grunt
4 1 (1.15%) webpack
General
1 23 (26.44%) Marketing
2 19 (21.84%) Finance
3 14 (16.09%) Retail
4 10 (11.49%) Banking
5 5 (5.75%) Advertising
5 5 (5.75%) Telecoms
6 2 (2.30%) Legal
6 2 (2.30%) Manufacturing
6 2 (2.30%) Military
6 2 (2.30%) Publishing
6 2 (2.30%) Retail Banking
7 1 (1.15%) Back Office
7 1 (1.15%) Billing
7 1 (1.15%) Electronics
7 1 (1.15%) Games
Job Titles
1 15 (17.24%) Architect
2 13 (14.94%) Developer
3 10 (11.49%) Consultant
4 9 (10.34%) Project Manager
5 7 (8.05%) Analyst
5 7 (8.05%) Solutions Architect
6 6 (6.90%) Delivery Manager
7 5 (5.75%) Cloud Architect
8 4 (4.60%) Enterprise Architect
8 4 (4.60%) Senior Architect
8 4 (4.60%) Senior Manager
9 3 (3.45%) Analytics Manager
9 3 (3.45%) Big Data Architect
9 3 (3.45%) Business Analyst
9 3 (3.45%) CRM Manager
9 3 (3.45%) Data Architect
9 3 (3.45%) Data Integration Architect
9 3 (3.45%) Enterprise Data Architect
9 3 (3.45%) Integration Architect
9 3 (3.45%) Senior Solutions Architect
Libraries, Frameworks & Software Standards
1 14 (16.09%) HTML
2 13 (14.94%) CSS
3 12 (13.79%) SOAP
4 11 (12.64%) REST
5 10 (11.49%) XML
6 8 (9.20%) Hibernate
6 8 (9.20%) Spring
7 6 (6.90%) Apache Felix
7 6 (6.90%) Apache Sling
7 6 (6.90%) Java EE
7 6 (6.90%) JSP
7 6 (6.90%) JSR 170
7 6 (6.90%) JSTL
7 6 (6.90%) OSGi
7 6 (6.90%) Servlets
7 6 (6.90%) Spring MVC
7 6 (6.90%) XML-RPC
8 5 (5.75%) Middleware
9 4 (4.60%) jQuery
9 4 (4.60%) JSON
Miscellaneous
1 17 (19.54%) Social Media
2 10 (11.49%) Analytical Skills
3 6 (6.90%) Computer Science
3 6 (6.90%) User Experience
4 4 (4.60%) Mainframe
5 3 (3.45%) Enterprise Software
5 3 (3.45%) Mobile App
6 2 (2.30%) iPad
6 2 (2.30%) Management Information System
7 1 (1.15%) Public Cloud
7 1 (1.15%) Virtual Team
Operating Systems
1 3 (3.45%) Windows
2 2 (2.30%) Android
2 2 (2.30%) Apple iOS
Processes & Methodologies
1 36 (41.38%) Agile Software Development
2 27 (31.03%) Analytics
3 16 (18.39%) CRM
4 14 (16.09%) Stakeholder Management
5 12 (13.79%) Waterfall
6 11 (12.64%) Service Delivery
7 10 (11.49%) E-Commerce
7 10 (11.49%) Project Management
7 10 (11.49%) Scrum
8 9 (10.34%) Content Management
8 9 (10.34%) DevOps
9 8 (9.20%) Migration
10 7 (8.05%) Actionable Insight
10 7 (8.05%) Continuous Improvement
10 7 (8.05%) Digital Marketing
10 7 (8.05%) MVC
10 7 (8.05%) Presales
10 7 (8.05%) User Stories
11 6 (6.90%) Data Integration
11 6 (6.90%) SDLC
Programming Languages
1 14 (16.09%) Java
1 14 (16.09%) JavaScript
1 14 (16.09%) SQL
2 4 (4.60%) C#
3 3 (3.45%) PHP
3 3 (3.45%) Python
4 1 (1.15%) R
4 1 (1.15%) SAS Macro
Qualifications
1 16 (18.39%) Degree
2 5 (5.75%) BPSS Clearance
2 5 (5.75%) Security Cleared
3 3 (3.45%) APMP
4 1 (1.15%) ITIL Certification
4 1 (1.15%) SC Cleared
Quality Assurance & Compliance
1 5 (5.75%) QA
2 2 (2.30%) Disclosure Scotland
System Software
1 1 (1.15%) Active Directory
Systems Management
1 1 (1.15%) CA Service Virtualization
1 1 (1.15%) CA Single Sign-On
1 1 (1.15%) Systems Management Server (SMS)
Vendors
1 11 (12.64%) Adobe
2 8 (9.20%) Oracle
3 7 (8.05%) Microsoft
4 3 (3.45%) IBM
5 2 (2.30%) Brandwatch
5 2 (2.30%) CA
5 2 (2.30%) Google
5 2 (2.30%) Netezza
5 2 (2.30%) SAP
5 2 (2.30%) Sysomos
6 1 (1.15%) AppDynamics
6 1 (1.15%) Aprimo
6 1 (1.15%) Informatica
6 1 (1.15%) MuleSoft
6 1 (1.15%) Omniture
6 1 (1.15%) Orchard
6 1 (1.15%) Pega
6 1 (1.15%) PTC
6 1 (1.15%) Solace
6 1 (1.15%) Teradata
London
DeSantis Arin Recruitment
Rate: From £750 to £850 per day
Posted: 6 days ago