The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 365 391 423
Rank change year-on-year
+26 +32
Contract jobs citing Customer Engagement 76 44 26
As % of all contract IT jobs located in London 0.33% 0.19% 0.11%
As % of the Processes & Methodologies category 0.39% 0.23% 0.13%
Number of daily rates quoted 49 28 15
Median daily rate £550 £433 £400
Median daily rate % change year-on-year
+27.16% +8.12%
90% offered a daily rate of more than £350 £318 £332
10% offered a daily rate of more than £605 £550 £594
UK excluding London median daily rate £450 £400 £400
% change year-on-year
+12.50% -
Number of hourly rates quoted 0 1 1
Median hourly rate - £50.00 £137.50
Median hourly rate % change year-on-year
- -63.63%
UK excluding London median hourly rate £10.24 £59.50 £12.00
% change year-on-year
-82.78% +395.83%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
19685 19203 19669
As % of all contract IT jobs located in London 85.98% 83.25% 81.23%
Number of daily rates quoted 14097 13781 13947
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £313 £300
10% offered a daily rate of more than £613 £625 £600
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 199 218 246
Median hourly rate £24.72 £22.00 £21.62
Median hourly rate % change year-on-year
+12.36% +1.75%
90% offered a hourly rate of more than £12.50 £13.17 £13.46
10% offered a hourly rate of more than £54.93 £52.05 £53.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Engagement
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the London region.

Customer Engagement Daily Rate Trend in London

Customer Engagement
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the London region over the 3 months to 27 September 2016.

Customer Engagement Daily Rate Histogram in London

Customer Engagement
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the London region.

Customer Engagement Hourly Rate Trend in London

Customer Engagement
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 9 £469 -1.31% 5
Kingston Upon Thames - 2 - -
Isleworth - 1 £510 -
Wimbledon - 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 27 September 2016, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Customer Engagement.

1 40 (31.75%) Agile Software Development
2 39 (30.95%) SQL
3 38 (30.16%) Analytics
4 37 (29.37%) Java
4 37 (29.37%) Finance
5 33 (26.19%) Degree
5 33 (26.19%) REST
6 31 (24.60%) Analytical Skills
6 31 (24.60%) Spring
7 30 (23.81%) SOAP
7 30 (23.81%) Adobe
8 29 (23.02%) Hibernate
9 28 (22.22%) Scrum
9 28 (22.22%) XML
9 28 (22.22%) User Stories
10 27 (21.43%) CSS
10 27 (21.43%) Java EE
11 26 (20.63%) JavaScript
11 26 (20.63%) HTML
12 25 (19.84%) Presales
13 24 (19.05%) Adobe Experience Manager
13 24 (19.05%) Apache Sling
13 24 (19.05%) Apache Felix
13 24 (19.05%) OSGi
13 24 (19.05%) MVC
13 24 (19.05%) JSP
13 24 (19.05%) Servlets
13 24 (19.05%) JBoss
13 24 (19.05%) Tomcat
13 24 (19.05%) JSTL

Customer Engagement
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (19.05%) Adobe Experience Manager
1 24 (19.05%) JBoss
1 24 (19.05%) Tomcat
2 9 (7.14%) WebSphere
3 3 (2.38%) MQSeries
3 3 (2.38%) SAS
3 3 (2.38%) WebLogic
3 3 (2.38%) WebSphere Application Server
4 2 (1.59%) Apache Spark
4 2 (1.59%) CMS
4 2 (1.59%) Skype for Business
5 1 (0.79%) FileNet
5 1 (0.79%) OpenStack
5 1 (0.79%) SharePoint
5 1 (0.79%) SharePoint 2013
Applications
1 9 (7.14%) MS Office
2 7 (5.56%) MS Excel
3 3 (2.38%) MS Visio
3 3 (2.38%) SPSS
4 1 (0.79%) MS PowerPoint
4 1 (0.79%) Photoshop
Business Applications
1 5 (3.97%) Oracle BPM
2 3 (2.38%) Dynamics CRM
2 3 (2.38%) Radian6
2 3 (2.38%) Sprinklr
2 3 (2.38%) WebTrends
3 1 (0.79%) Adobe Campaign
3 1 (0.79%) Remedy ITSM
Cloud Services
1 4 (3.17%) Adobe Analytics
1 4 (3.17%) Microsoft Azure
1 4 (3.17%) Office 365
2 3 (2.38%) Amazon AWS
3 2 (1.59%) Cloud Computing
3 2 (1.59%) Google Analytics
3 2 (1.59%) OneDrive
3 2 (1.59%) PaaS
4 1 (0.79%) IBM Cloud
4 1 (0.79%) SaaS
4 1 (0.79%) Socialbakers
4 1 (0.79%) SoftLayer
4 1 (0.79%) Yammer
Communications & Networking
1 3 (2.38%) Cisco Nexus
2 2 (1.59%) DMZ
2 2 (1.59%) EIGRP
2 2 (1.59%) Firewall
2 2 (1.59%) FWSM
2 2 (1.59%) IPsec
2 2 (1.59%) OSPF
2 2 (1.59%) Skype
2 2 (1.59%) TCP/IP
2 2 (1.59%) VLAN
2 2 (1.59%) VPN
3 1 (0.79%) 2G
3 1 (0.79%) 3G
3 1 (0.79%) GSM
3 1 (0.79%) HTTP
3 1 (0.79%) Internet
3 1 (0.79%) LTE
3 1 (0.79%) SAN
3 1 (0.79%) UMTS
3 1 (0.79%) WAN
Database & Business Intelligence
1 10 (7.94%) DB2
2 4 (3.17%) Relational Database
3 2 (1.59%) Big Data
3 2 (1.59%) Hadoop
3 2 (1.59%) SQL Server
4 1 (0.79%) Apache Hive
4 1 (0.79%) Data Mining
4 1 (0.79%) MySQL
4 1 (0.79%) Power BI
4 1 (0.79%) RDBMS
Development Applications
1 16 (12.70%) Eclipse
1 16 (12.70%) Gradle
1 16 (12.70%) IntelliJ
1 16 (12.70%) Maven
2 5 (3.97%) Git (software)
General
1 37 (29.37%) Finance
2 24 (19.05%) Banking
2 24 (19.05%) Retail
3 22 (17.46%) Marketing
4 5 (3.97%) Advertising
5 4 (3.17%) Legal
5 4 (3.17%) Telecoms
6 2 (1.59%) Billing
6 2 (1.59%) Investment Banking
6 2 (1.59%) Publishing
6 2 (1.59%) Retail Banking
7 1 (0.79%) Back Office
7 1 (0.79%) Law
Job Titles
1 28 (22.22%) Developer
2 26 (20.63%) Architect
3 20 (15.87%) Java Developer
4 18 (14.29%) Lead Developer
4 18 (14.29%) Lead Java Developer
5 14 (11.11%) Analyst
5 14 (11.11%) Solutions Architect
6 10 (7.94%) Consultant
6 10 (7.94%) Project Manager
7 8 (6.35%) Product Manager
8 6 (4.76%) Delivery Manager
8 6 (4.76%) Digital Architect
8 6 (4.76%) Digital Solutions Architect
8 6 (4.76%) Senior Manager
9 5 (3.97%) Analytics Consultant
9 5 (3.97%) CRM Manager
9 5 (3.97%) Digital Product Manager
9 5 (3.97%) Service Manager
9 5 (3.97%) Services Delivery Manager
10 4 (3.17%) Data Analyst
Libraries, Frameworks & Software Standards
1 33 (26.19%) REST
2 31 (24.60%) Spring
3 30 (23.81%) SOAP
4 29 (23.02%) Hibernate
5 28 (22.22%) XML
6 27 (21.43%) CSS
6 27 (21.43%) Java EE
7 26 (20.63%) HTML
8 24 (19.05%) Apache Felix
8 24 (19.05%) Apache Sling
8 24 (19.05%) JSP
8 24 (19.05%) JSR 170
8 24 (19.05%) JSTL
8 24 (19.05%) OSGi
8 24 (19.05%) Servlets
8 24 (19.05%) Spring MVC
8 24 (19.05%) XML-RPC
9 6 (4.76%) Dojo
9 6 (4.76%) Web Services
10 5 (3.97%) JMS
Miscellaneous
1 31 (24.60%) Analytical Skills
2 21 (16.67%) Computer Science
3 16 (12.70%) Enterprise Software
4 7 (5.56%) User Experience
5 6 (4.76%) Data Centre
6 5 (3.97%) SWIFT
7 4 (3.17%) Performance Metrics
8 3 (2.38%) Fintech
8 3 (2.38%) Mathematics
8 3 (2.38%) Social Media
8 3 (2.38%) Statistics
9 2 (1.59%) Mobile App
9 2 (1.59%) Mobile Payment
9 2 (1.59%) Public Cloud
9 2 (1.59%) Visualisation
10 1 (0.79%) Algorithms
10 1 (0.79%) EMC VMAX
10 1 (0.79%) EMC VNX
10 1 (0.79%) Hybrid Cloud
10 1 (0.79%) Private Cloud
Operating Systems
1 5 (3.97%) Windows
2 4 (3.17%) Linux
3 3 (2.38%) Unix
4 2 (1.59%) Windows Server
Processes & Methodologies
1 40 (31.75%) Agile Software Development
2 38 (30.16%) Analytics
3 28 (22.22%) Scrum
3 28 (22.22%) User Stories
4 25 (19.84%) Presales
5 24 (19.05%) MVC
6 19 (15.08%) CRM
7 18 (14.29%) Content Management
8 15 (11.90%) Software Engineering
9 11 (8.73%) ITIL
10 10 (7.94%) Kanban
10 10 (7.94%) Service Delivery
10 10 (7.94%) Stakeholder Management
11 9 (7.14%) Coaching
11 9 (7.14%) Migration
12 8 (6.35%) Data Analysis
12 8 (6.35%) Data Migration
13 7 (5.56%) Business Development
13 7 (5.56%) Data Architecture
13 7 (5.56%) Data Mapping
Programming Languages
1 39 (30.95%) SQL
2 37 (29.37%) Java
3 26 (20.63%) JavaScript
4 3 (2.38%) Python
5 2 (1.59%) C#
5 2 (1.59%) COBOL
5 2 (1.59%) PHP
5 2 (1.59%) VBA
6 1 (0.79%) C
6 1 (0.79%) C++
6 1 (0.79%) Perl
6 1 (0.79%) R
6 1 (0.79%) VB
6 1 (0.79%) VB6
Qualifications
1 33 (26.19%) Degree
2 4 (3.17%) MBA
3 2 (1.59%) CCDP
3 2 (1.59%) CCNA
3 2 (1.59%) CCNP
3 2 (1.59%) Cisco Certification
4 1 (0.79%) ISEB
4 1 (0.79%) PMI Certification
4 1 (0.79%) PMP
Quality Assurance & Compliance
1 7 (5.56%) Data Quality
2 5 (3.97%) SEPA
3 4 (3.17%) Actionable Recommendations
3 4 (3.17%) SLA
4 2 (1.59%) COBIT
5 1 (0.79%) QA
System Software
1 6 (4.76%) VMware Infrastructure
2 2 (1.59%) Active Directory
2 2 (1.59%) Virtual Machines
3 1 (0.79%) vCloud
3 1 (0.79%) VMware ESX
3 1 (0.79%) VMware ESXi
Systems Management
1 1 (0.79%) CA Single Sign-On
1 1 (0.79%) EMC VPLEX
1 1 (0.79%) Systems Management Server (SMS)
1 1 (0.79%) Tivoli NetView
Vendors
1 30 (23.81%) Adobe
2 11 (8.73%) Oracle
3 10 (7.94%) Microsoft
4 6 (4.76%) VMware
5 5 (3.97%) Google
5 5 (3.97%) IBM
6 4 (3.17%) CA
6 4 (3.17%) Cisco
6 4 (3.17%) Remedy
7 3 (2.38%) Coremetrics
7 3 (2.38%) Nimsoft
7 3 (2.38%) Salesforce.com
7 3 (2.38%) TIBCO
8 2 (1.59%) CheckPoint
8 2 (1.59%) EMC
8 2 (1.59%) HP
9 1 (0.79%) Dell
9 1 (0.79%) Huawei
9 1 (0.79%) Nokia
9 1 (0.79%) Omniture
London
Hydrogen Group
Rate: £500.00 - £580.00 per day
Posted: 5 days ago