The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 386 396 400
Rank change year-on-year
+10 +4
Contract jobs citing Customer Engagement 25 18 15
As % of all contract IT jobs located in London 0.11% 0.074% 0.057%
As % of the Processes & Methodologies category 0.14% 0.097% 0.077%
Number of daily rates quoted 9 10 13
Average daily rate
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£465 £375 £388
Average daily rate % change year-on-year
+24.00% -3.22%
90% offered a daily rate of more than £346 £261 £375
10% offered a daily rate of more than £530 £500 £450
UK excluding London average daily rate £374 £343 £300
% change year-on-year
+9.12% +14.16%
Number of hourly rates quoted 1 0 0
Average hourly rate £137.50 - -
UK excluding London average hourly rate £11.00 £45.00 £45.00
% change year-on-year
-75.55% -
Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18167 18542 19451
As % of all contract IT jobs located in London 76.94% 76.48% 73.94%
Number of daily rates quoted 12695 12898 12907
Average daily rate £443 £450 £445
Average daily rate % change year-on-year
-1.66% +1.12%
90% offered a daily rate of more than £300 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 225 260 374
Average hourly rate £20.00 £27.50 £27.50
Average hourly rate % change year-on-year
-27.27% -
90% offered a hourly rate of more than £14.00 £14.00 £15.00
10% offered a hourly rate of more than £53.50 £52.00 £48.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in London

Customer Engagement
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the London region.

Customer Engagement Daily Rate Trend in London

Customer Engagement
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the London region over the 3 months to 25 July 2014.

Customer Engagement Daily Rate Histogram in London

Customer Engagement
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the London region.

Customer Engagement Hourly Rate Trend in London

Customer Engagement
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the London region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 6 £381 -12.85% 6
Uxbridge - - - - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in London

For the 6 months to 25 July 2014, IT contractor jobs across the London region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 21 (41.18%) Retail
2 18 (35.29%) E-Commerce
3 15 (29.41%) Scrum
3 15 (29.41%) Marketing
3 15 (29.41%) Degree
4 14 (27.45%) CRM
5 13 (25.49%) Stakeholder Management
6 11 (21.57%) B2C
6 11 (21.57%) JIRA
6 11 (21.57%) Business Analysis
6 11 (21.57%) Use Case
6 11 (21.57%) hybris
6 11 (21.57%) Business Process Mapping
7 10 (19.61%) iPad
8 8 (15.69%) Finance
8 8 (15.69%) Banking
9 7 (13.73%) Project Management
10 5 (9.80%) Retail Banking
10 5 (9.80%) Security Cleared
11 4 (7.84%) MCTS
11 4 (7.84%) MCITP
11 4 (7.84%) WSUS
11 4 (7.84%) Internet
11 4 (7.84%) Microsoft
11 4 (7.84%) Microsoft Certification
11 4 (7.84%) DHCP
11 4 (7.84%) DNS
11 4 (7.84%) ITIL
11 4 (7.84%) PRINCE2
11 4 (7.84%) Windows

Customer Engagement
Top Related IT Skills in London by Category

For the 6 months to 25 July 2014, IT contractor jobs across the London region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.88%) CMS
2 1 (1.96%) WebSphere
Applications
1 3 (5.88%) MS Excel
2 1 (1.96%) MS Visio
2 1 (1.96%) MS PowerPoint
Cloud Services
1 2 (3.92%) SaaS
Communications & Networking
1 4 (7.84%) DHCP
1 4 (7.84%) DNS
1 4 (7.84%) Internet
Development Applications
1 11 (21.57%) JIRA
2 1 (1.96%) Selenium
2 1 (1.96%) ERwin
General
1 21 (41.18%) Retail
2 15 (29.41%) Marketing
3 8 (15.69%) Banking
3 8 (15.69%) Finance
4 5 (9.80%) Retail Banking
5 2 (3.92%) Publishing
6 1 (1.96%) Games
6 1 (1.96%) Legal
6 1 (1.96%) Manufacturing
6 1 (1.96%) Telecoms
6 1 (1.96%) Billing
6 1 (1.96%) Investment Banking
6 1 (1.96%) Corporate Banking
Job Titles
1 16 (31.37%) Analyst
1 16 (31.37%) Business Analyst
2 11 (21.57%) Agile Business Analyst
3 9 (17.65%) Project Manager
4 7 (13.73%) Portfolio Manager
5 4 (7.84%) Digital Project Manager
6 3 (5.88%) Deployment Engineer
6 3 (5.88%) Programme Manager
7 2 (3.92%) Lead Business Analyst
8 1 (1.96%) Telecoms Project Manager
8 1 (1.96%) E-Commerce Manager
8 1 (1.96%) Developer
8 1 (1.96%) Tester
8 1 (1.96%) Commercial Manager
8 1 (1.96%) Technical Project Manager
8 1 (1.96%) Senior Manager
8 1 (1.96%) Field Engineer
8 1 (1.96%) Manual Tester
8 1 (1.96%) Senior Project Manager
8 1 (1.96%) Technical Manager
Libraries, Frameworks & Software Standards
1 1 (1.96%) HTML
1 1 (1.96%) XML
1 1 (1.96%) Flash
1 1 (1.96%) XML Schema
1 1 (1.96%) Mason
1 1 (1.96%) Visualforce
Miscellaneous
1 10 (19.61%) iPad
2 2 (3.92%) Online Banking
3 1 (1.96%) Copywriting
3 1 (1.96%) FMCG
3 1 (1.96%) Visualisation
3 1 (1.96%) Social Media
3 1 (1.96%) Mobile App
3 1 (1.96%) Internet of Things
3 1 (1.96%) Clustering
3 1 (1.96%) Economics
Operating Systems
1 4 (7.84%) Windows
2 3 (5.88%) Windows 7
2 3 (5.88%) Windows 8
Processes & Methodologies
1 18 (35.29%) E-Commerce
2 15 (29.41%) Scrum
3 14 (27.45%) CRM
4 13 (25.49%) Stakeholder Management
5 11 (21.57%) B2C
5 11 (21.57%) Use Case
5 11 (21.57%) Business Analysis
5 11 (21.57%) Business Process Mapping
6 7 (13.73%) Project Management
7 4 (7.84%) Service Management
7 4 (7.84%) ITIL
7 4 (7.84%) PRINCE2
8 3 (5.88%) SEO
8 3 (5.88%) Analytics
8 3 (5.88%) Problem Management
8 3 (5.88%) Digital Marketing
9 2 (3.92%) Content Management
10 1 (1.96%) Information Management
10 1 (1.96%) Logistics
10 1 (1.96%) Agile Software Development
Programming Languages
1 1 (1.96%) C
1 1 (1.96%) SQL
1 1 (1.96%) Apex Code
Qualifications
1 15 (29.41%) Degree
2 5 (9.80%) Security Cleared
3 4 (7.84%) MCTS
3 4 (7.84%) MCITP
3 4 (7.84%) Microsoft Certification
4 3 (5.88%) DV Cleared
5 1 (1.96%) PMP
5 1 (1.96%) PMI Certification
5 1 (1.96%) ACCA
5 1 (1.96%) CIMA
5 1 (1.96%) MBA
5 1 (1.96%) SC Cleared
Quality Assurance & Compliance
1 2 (3.92%) QA
2 1 (1.96%) SLA
System Software
1 3 (5.88%) Active Directory
1 3 (5.88%) Terminal Server
2 1 (1.96%) Terminal Services
Systems Management
1 4 (7.84%) WSUS
2 3 (5.88%) SCCM
Vendors
1 11 (21.57%) hybris
2 4 (7.84%) Microsoft
3 3 (5.88%) Citrix
4 1 (1.96%) Salesforce.com
4 1 (1.96%) Omniture
4 1 (1.96%) ExactTarget
4 1 (1.96%) Oracle
4 1 (1.96%) SAP
4 1 (1.96%) IBM
London
Hydrogen Group
Rate: £0.00 - £600.00 per annum
Posted: 2 days ago
Central London / West End
Salt
Rate: £300 per day
Posted: 4 days ago
London
Staffworx Ltd
Rate: excellent rate
Posted: 4 days ago