The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 108 92 113
Rank change year-on-year
-16 +21
Contract jobs requiring a Support Analyst 486 502 495
As % of all contract IT jobs located in London 2.05% 2.10% 1.98%
As % of the Job Titles category 2.21% 2.26% 2.13%
Number of daily rates quoted 314 337 297
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £320 £310
Average daily rate % change year-on-year
-21.87% +3.22%
90% offered a daily rate of more than £137 £145 £139
10% offered a daily rate of more than £475 £500 £484
UK excluding London average daily rate £275 £200 £230
% change year-on-year
+37.50% -13.04%
Number of hourly rates quoted 38 49 58
Average hourly rate £17.25 £17.50 £18.25
Average hourly rate % change year-on-year
-1.42% -4.10%
90% offered a hourly rate of more than £12.50 £13.00 £12.85
10% offered a hourly rate of more than £26.20 £31.06 £24.65
UK excluding London average hourly rate £14.50 £14.75 £14.50
% change year-on-year
-1.69% +1.72%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21943 22179 23245
As % of all contract IT jobs located in London 92.52% 92.65% 92.96%
Number of daily rates quoted 15426 15072 15942
Average daily rate £450 £425 £438
Average daily rate % change year-on-year
+5.88% -2.85%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 321 416 451
Average hourly rate £18.00 £17.50 £19.25
Average hourly rate % change year-on-year
+2.85% -9.09%
90% offered a hourly rate of more than £12.50 £11.50 £13.00
10% offered a hourly rate of more than £43.90 £45.00 £42.30
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 28 August 2015.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 28 August 2015.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -16 120 £274 -15.76% 29
Feltham -5 4 - - 2
Docklands, London - 4 £375 -
Hounslow +8 3 £240 - 1
Bromley -2 3 - -
Canary Wharf -7 3 £350 -12.50%
Hammersmith - 3 £245 -
Croydon - 3 £220 - 1
Kingston Upon Thames -3 2 £305 +74.28% 1
Hayes - 2 £236 -
Brentford +2 1 £425 +34.60%
Uxbridge +2 1 £123 -19.67%
Greenwich +2 1 - -
Southall 0 1 - -
Teddington - 1 £250 -
Mitcham - 1 - -
Lewisham - 1 - -
Mayfair - 1 £250 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 August 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 447 (51.14%) Windows
2 261 (29.86%) Active Directory
3 246 (28.15%) Finance
4 241 (27.57%) SQL
5 213 (24.37%) Microsoft
5 213 (24.37%) Windows 7
6 185 (21.17%) MS Office
7 158 (18.08%) ITIL
8 142 (16.25%) MS Excel
9 140 (16.02%) UNIX
10 122 (13.96%) Banking
11 112 (12.81%) Windows Server 2008
12 108 (12.36%) Linux
13 99 (11.33%) Citrix
14 98 (11.21%) Front Office
15 97 (11.10%) Blackberry
16 94 (10.76%) Oracle
17 93 (10.64%) Windows XP
18 87 (9.95%) MS Exchange
19 85 (9.73%) Analytical Skills
20 76 (8.70%) SQL Server
21 75 (8.58%) VMware
22 71 (8.12%) Legal
23 68 (7.78%) Windows Server 2003
23 68 (7.78%) TCP/IP
24 67 (7.67%) Java
25 62 (7.09%) Investment Banking
25 62 (7.09%) Cisco
26 59 (6.75%) Law
27 58 (6.64%) Perl

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 August 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 87 (9.95%) MS Exchange
2 47 (5.38%) Blackberry Enterprise Server
3 37 (4.23%) Exchange Server 2010
4 36 (4.12%) SharePoint
5 35 (4.00%) IIS
6 25 (2.86%) WorkSite
7 24 (2.75%) WebSphere
8 22 (2.52%) Tomcat
9 15 (1.72%) Exchange Server 2013
9 15 (1.72%) Lync
10 14 (1.60%) WebSphere Application Server
11 11 (1.26%) Apache
11 11 (1.26%) IBM HTTP Server
11 11 (1.26%) Exchange Server 2007
12 10 (1.14%) Oracle Workflow
12 10 (1.14%) IBM Notes
13 9 (1.03%) JBoss
13 9 (1.03%) SharePoint 2013
14 7 (0.80%) CMS
15 6 (0.69%) Exchange Server 2003
Applications
1 185 (21.17%) MS Office
2 142 (16.25%) MS Excel
3 19 (2.17%) MS PowerPoint
4 9 (1.03%) MS Project
5 7 (0.80%) MS Visio
6 6 (0.69%) Spreadsheet
7 2 (0.23%) MicroStation
7 2 (0.23%) Adobe Creative Suite
8 1 (0.11%) PowerPivot
8 1 (0.11%) AutoCAD
8 1 (0.11%) Adobe Illustrator
8 1 (0.11%) InDesign
8 1 (0.11%) Photoshop
8 1 (0.11%) InfoPath
Business Applications
1 29 (3.32%) Dynamics CRM
2 16 (1.83%) thinkFolio
3 13 (1.49%) Oracle EBS R12
3 13 (1.49%) Oracle EBS
4 8 (0.92%) Oracle General Ledger
4 8 (0.92%) Oracle Receivables
4 8 (0.92%) Oracle Cash Management
4 8 (0.92%) Oracle Payables
5 6 (0.69%) Oracle iProcurement
5 6 (0.69%) Oracle Financials
5 6 (0.69%) LatentZero
6 5 (0.57%) Front Arena
6 5 (0.57%) Kondor+
7 4 (0.46%) Loan IQ
7 4 (0.46%) Misys Midas
7 4 (0.46%) Temenos T24
7 4 (0.46%) Hyperion Planning
7 4 (0.46%) Tesseract
7 4 (0.46%) Minerva
7 4 (0.46%) Sentinel
Cloud Services
1 25 (2.86%) Office 365
2 12 (1.37%) Google Apps
3 4 (0.46%) Amazon AWS
4 3 (0.34%) PaaS
4 3 (0.34%) Amazon EC2
5 1 (0.11%) Microsoft Azure
5 1 (0.11%) Google Analytics
5 1 (0.11%) IaaS
5 1 (0.11%) Google Cloud Platform
Communications & Networking
1 68 (7.78%) TCP/IP
2 50 (5.72%) LAN
3 45 (5.15%) DNS
4 40 (4.58%) WAN
5 38 (4.35%) Firewall
6 31 (3.55%) DHCP
7 30 (3.43%) VPN
8 21 (2.40%) VoIP
9 19 (2.17%) Wireless
10 15 (1.72%) SAN
11 12 (1.37%) HTTP
12 11 (1.26%) Internet
12 11 (1.26%) BIG-IP
13 10 (1.14%) Cisco IOS
13 10 (1.14%) LDAP
14 9 (1.03%) WLAN
15 8 (0.92%) IP Telephony
15 8 (0.92%) Multicast
16 7 (0.80%) VLAN
16 7 (0.80%) Intranet
Database & Business Intelligence
1 76 (8.70%) SQL Server
2 22 (2.52%) SQL Server Reporting Services
3 20 (2.29%) Relational Database
4 19 (2.17%) SQL Server Integration Services
4 19 (2.17%) Oracle Database
5 16 (1.83%) SQL Server 2008
6 14 (1.60%) BusinessObjects
7 11 (1.26%) DB2
7 11 (1.26%) Oracle Reports
8 9 (1.03%) SQL Server 2012
9 8 (0.92%) Crystal Reports
10 7 (0.80%) RDBMS
10 7 (0.80%) SQL Server 2005
11 6 (0.69%) QlikView
11 6 (0.69%) MS Access
11 6 (0.69%) Data Warehouse
11 6 (0.69%) DTS
12 4 (0.46%) Informix
12 4 (0.46%) ProClarity
12 4 (0.46%) SQL Server Analysis Services
Development Applications
1 15 (1.72%) JIRA
2 7 (0.80%) Subversion
3 6 (0.69%) Jenkins
4 5 (0.57%) Ant
4 5 (0.57%) Eclipse
5 4 (0.46%) Introscope
5 4 (0.46%) Visual Studio
5 4 (0.46%) Team Foundation Server
6 3 (0.34%) Trac
6 3 (0.34%) Bugzilla
7 2 (0.23%) Oracle Forms
7 2 (0.23%) Maven
8 1 (0.11%) Oracle APEX
8 1 (0.11%) Atlassian Bamboo
8 1 (0.11%) Git (software)
General
1 246 (28.15%) Finance
2 122 (13.96%) Banking
3 98 (11.21%) Front Office
4 71 (8.12%) Legal
5 62 (7.09%) Investment Banking
6 59 (6.75%) Law
7 33 (3.78%) Retail
8 21 (2.40%) Back Office
9 16 (1.83%) Financial Institution
10 14 (1.60%) Advertising
11 7 (0.80%) Telecoms
12 6 (0.69%) Marketing
13 4 (0.46%) Private Banking
13 4 (0.46%) Manufacturing
13 4 (0.46%) General Ledger
14 3 (0.34%) Billing
14 3 (0.34%) Publishing
14 3 (0.34%) Automotive
14 3 (0.34%) Retail Banking
15 2 (0.23%) Corporate Banking
Libraries, Frameworks & Software Standards
1 50 (5.72%) .NET
2 39 (4.46%) FIX Protocol
3 23 (2.63%) Middleware
4 15 (1.72%) XML
5 14 (1.60%) Web Services
6 11 (1.26%) WebSphere MQ
7 9 (1.03%) Rendezvous
7 9 (1.03%) ASP.NET
8 8 (0.92%) WCF
9 6 (0.69%) HTML
10 5 (0.57%) .NET Framework
10 5 (0.57%) Java EE
10 5 (0.57%) LINQ
11 4 (0.46%) jQuery
11 4 (0.46%) 802.1X
11 4 (0.46%) NHibernate
11 4 (0.46%) XMPP
11 4 (0.46%) CSS
12 3 (0.34%) JDBC
12 3 (0.34%) COM
Miscellaneous
1 97 (11.10%) Blackberry
2 85 (9.73%) Analytical Skills
3 51 (5.84%) Equities
4 43 (4.92%) Foreign Exchange (FX)
5 42 (4.81%) Fixed Income
6 31 (3.55%) Derivative
7 25 (2.86%) iPhone
8 19 (2.17%) NHS
9 18 (2.06%) Video Conferencing
9 18 (2.06%) Hedge funds
10 17 (1.95%) iPad
11 13 (1.49%) Credit Risk
11 13 (1.49%) Market Risk
12 12 (1.37%) Management Information System
12 12 (1.37%) SWIFT
12 12 (1.37%) Data Centre
13 7 (0.80%) PDA
14 6 (0.69%) Client/Server
14 6 (0.69%) Handset
15 4 (0.46%) EPoS
Operating Systems
1 447 (51.14%) Windows
2 213 (24.37%) Windows 7
3 140 (16.02%) UNIX
4 112 (12.81%) Windows Server 2008
5 108 (12.36%) Linux
6 93 (10.64%) Windows XP
7 68 (7.78%) Windows Server 2003
8 52 (5.95%) Android
9 50 (5.72%) Windows Server 2012
10 38 (4.35%) Mac OS X
11 30 (3.43%) Windows 8
12 16 (1.83%) Windows Vista
13 13 (1.49%) Red Hat Enterprise Linux
14 12 (1.37%) AIX
15 11 (1.26%) Apple iOS
16 8 (0.92%) Solaris
17 4 (0.46%) Mac OS
18 3 (0.34%) CentOS
18 3 (0.34%) Windows NT
19 2 (0.23%) Windows Phone
Processes & Methodologies
1 158 (18.08%) ITIL
2 53 (6.06%) Incident Management
3 44 (5.03%) Service Management
4 41 (4.69%) Asset Management
5 33 (3.78%) CRM
5 33 (3.78%) Change Management
6 32 (3.66%) Investment Management
7 28 (3.20%) Migration
7 28 (3.20%) Business Intelligence
8 26 (2.97%) Electronic Trading
9 24 (2.75%) Project Management
10 21 (2.40%) Problem Management
10 21 (2.40%) Algorithmic Trading
11 20 (2.29%) Document Management
12 18 (2.06%) Service Delivery
12 18 (2.06%) Workflow
13 17 (1.95%) User Acceptance Testing
13 17 (1.95%) Root Cause Analysis
14 16 (1.83%) Release Management
15 15 (1.72%) Fund Management
Programming Languages
1 241 (27.57%) SQL
2 67 (7.67%) Java
3 58 (6.64%) Perl
4 57 (6.52%) C#
5 46 (5.26%) Python
6 34 (3.89%) PowerShell
7 29 (3.32%) Shell Script
8 24 (2.75%) VBA
9 22 (2.52%) VB
10 18 (2.06%) T-SQL
10 18 (2.06%) VBScript
11 14 (1.60%) JavaScript
12 9 (1.03%) PHP
12 9 (1.03%) Korn
13 6 (0.69%) Bash Shell
13 6 (0.69%) PL/SQL
13 6 (0.69%) C++
14 5 (0.57%) Jython
15 4 (0.46%) sed
16 2 (0.23%) AWK
Qualifications
1 43 (4.92%) Microsoft Certification
2 30 (3.43%) Degree
3 16 (1.83%) MCDST
4 14 (1.60%) MCP
4 14 (1.60%) MCSE
5 9 (1.03%) ITIL Certification
6 8 (0.92%) Security Cleared
7 7 (0.80%) MCITP
7 7 (0.80%) MOS
8 5 (0.57%) MCSA
8 5 (0.57%) Cisco Certification
8 5 (0.57%) SC Cleared
9 4 (0.46%) CCNA
10 3 (0.34%) CCSA
11 2 (0.23%) ACCA
11 2 (0.23%) CIMA
11 2 (0.23%) A+ Certification
12 1 (0.11%) CCIE
12 1 (0.11%) CCNP
12 1 (0.11%) Network+ Certification
Quality Assurance & Compliance
1 48 (5.49%) SLA
2 6 (0.69%) Sarbanes-Oxley
3 4 (0.46%) QA
4 2 (0.23%) PCI DSS
4 2 (0.23%) Solvency II
5 1 (0.11%) Data Quality
5 1 (0.11%) ISO/IEC 27001
System Software
1 261 (29.86%) Active Directory
2 44 (5.03%) VMware Infrastructure
3 20 (2.29%) vSphere
4 17 (1.95%) XenApp
5 9 (1.03%) Hyper-V
6 8 (0.92%) VMware ESXi
7 6 (0.69%) XenDesktop
7 6 (0.69%) Microsoft App-V
8 4 (0.46%) VMware ESX
9 3 (0.34%) NFS
9 3 (0.34%) NLBS
9 3 (0.34%) Citrix Presentation Server
10 2 (0.23%) VMware Server
10 2 (0.23%) NDS
10 2 (0.23%) Xen
10 2 (0.23%) Terminal Server
10 2 (0.23%) UAG
11 1 (0.11%) Varnish
11 1 (0.11%) GPFS
11 1 (0.11%) Samba
Systems Management
1 45 (5.15%) SCCM
2 17 (1.95%) Control-M
3 15 (1.72%) AirWatch
4 14 (1.60%) ITRS Geneos
5 11 (1.26%) Backup Exec
6 8 (0.92%) Puppet
7 7 (0.80%) Nagios
7 7 (0.80%) Tivoli
8 5 (0.57%) SCOM
8 5 (0.57%) WSUS
9 4 (0.46%) SAP Afaria
9 4 (0.46%) Opsview
9 4 (0.46%) Cisco CUCM
10 3 (0.34%) BladeLogic
10 3 (0.34%) Cisco UCCX
11 2 (0.23%) NetBackup
11 2 (0.23%) ARCserve
12 1 (0.11%) Norton AntiVirus
12 1 (0.11%) MOM
12 1 (0.11%) Systems Management Server (SMS)
Vendors
1 213 (24.37%) Microsoft
2 99 (11.33%) Citrix
3 94 (10.76%) Oracle
4 75 (8.58%) VMware
5 62 (7.09%) Cisco
6 51 (5.84%) Apple
7 26 (2.97%) Sybase
8 22 (2.52%) Bloomberg
9 20 (2.29%) Reuters
9 20 (2.29%) HP
10 17 (1.95%) IBM
10 17 (1.95%) Google
11 14 (1.60%) TIBCO
11 14 (1.60%) Dell
11 14 (1.60%) Red Hat
12 11 (1.26%) CheckPoint
13 10 (1.14%) Lotus
13 10 (1.14%) Fidessa
13 10 (1.14%) Remedy
14 9 (1.03%) Symantec
City, London
Harrington Starr
Rate: £300 - £500 per day
Posted: 2 days ago
City, London
McGregor Boyall
Rate: £500 - £600 per day
Posted: 3 days ago
London
ReThink Recruitment
Rate: £175 - £200 per day
Posted: 3 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Posted: 3 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £300.00 per annum
Posted: 3 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 3 days ago
London
Eaglecliff
Rate: From £25 to £33 per hour
Posted: 4 days ago
London
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 4 days ago
Hounslow, Middlesex
@ITS
Rate: From £300 to £350 per day
Posted: 4 days ago
Kingston Upon Thames, Surrey
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £340.00 per day
Posted: 5 days ago
London
Scot Lewis Associates
Rate: Market Rate
Posted: 6 days ago
London
Information Technology Services
Rate: £33k - 37k per year + benefits
Posted: 6 days ago
London
NIIT Technologies
Posted: 11 days ago
London
Hays IT - Uk Posting account
Rate: £170.00 - £180.00 per day
Posted: 13 days ago
London
Nigel Frank International Limited - Newcastle
Rate: £300 - £425 per day
Posted: 20 days ago
Feltham
Hays IT - Uk Posting account
Rate: £16.00 per hour
Posted: 20 days ago
London
Venturi
Rate: £350 - £435 per day
Posted: 26 days ago
South East London
Hays IT - Uk Posting account
Rate: £120 - £170 per day
Posted: 26 days ago
London
Hays IT - Uk Posting account
Rate: £170.00 - £180.00 per day
Posted: 26 days ago