The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 171 129 109
Rank change year-on-year
-42 -20
Contract jobs requiring a Support Analyst 312 396 458
As % of all contract IT jobs located in London 1.41% 1.75% 2.02%
As % of the Job Titles category 1.49% 1.85% 2.12%
Number of daily rates quoted 222 263 292
Median daily rate £275 £275 £298
Median daily rate % change year-on-year
- -7.56%
90% offered a daily rate of more than £135 £140 £125
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £238 £220 £200
% change year-on-year
+7.95% +10.00%
Number of hourly rates quoted 19 30 57
Median hourly rate £17.00 £18.50 £17.50
Median hourly rate % change year-on-year
-8.10% +5.71%
90% offered a hourly rate of more than £13.30 £14.80 £13.40
10% offered a hourly rate of more than £26.70 £23.60 £21.90
UK excluding London median hourly rate £14.50 £13.48 £14.50
% change year-on-year
+7.56% -7.03%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20930 21403 21584
As % of all contract IT jobs located in London 94.91% 94.60% 94.97%
Number of daily rates quoted 15232 14772 15192
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.83% +5.82%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 219 402 392
Median hourly rate £18.75 £19.00 £17.50
Median hourly rate % change year-on-year
-1.31% +8.57%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £43.57 £55.00 £35.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 28 May 2016.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 28 May 2016.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 48 £330 +18.91% 35
Bromley -10 4 £225 - 2
Croydon -12 4 £275 -12.00% 1
Southall -2 2 - -
Wimbledon - 2 £200 -
Canary Wharf +6 1 - -
Uxbridge -1 1 - - 2
Docklands, London - 1 £475 -
Dagenham - 1 - -
Enfield - 1 £160 -
Twickenham - 1 £170 -
Hillingdon - 1 £160 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 300 (48.08%) Windows
2 198 (31.73%) Finance
3 177 (28.37%) SQL
3 177 (28.37%) Active Directory
4 168 (26.92%) Microsoft
4 168 (26.92%) MS Office
5 141 (22.60%) ITIL
5 141 (22.60%) Windows 7
6 114 (18.27%) Unix
7 111 (17.79%) Banking
8 100 (16.03%) MS Excel
9 98 (15.71%) Linux
10 93 (14.90%) Citrix
11 92 (14.74%) Windows Server
12 84 (13.46%) Front Office
13 80 (12.82%) Oracle
14 66 (10.58%) Blackberry
15 59 (9.46%) Law
16 57 (9.13%) Windows Server 2008
17 55 (8.81%) VMware
18 54 (8.65%) SQL Server
19 50 (8.01%) Investment Banking
20 48 (7.69%) Java
20 48 (7.69%) Legal
21 46 (7.37%) Foreign Exchange (FX)
22 44 (7.05%) Cisco
23 41 (6.57%) VPN
23 41 (6.57%) Perl
23 41 (6.57%) Bloomberg
23 41 (6.57%) SCCM

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (5.77%) MS Exchange
2 28 (4.49%) SharePoint
3 26 (4.17%) IIS
4 20 (3.21%) Blackberry Enterprise Server
5 13 (2.08%) Exchange Server 2010
5 13 (2.08%) Tomcat
6 12 (1.92%) Skype for Business
7 10 (1.60%) CMS
8 8 (1.28%) Confluence
8 8 (1.28%) IBM Notes
9 7 (1.12%) Apache
9 7 (1.12%) IBM HTTP Server
9 7 (1.12%) Oracle HTTP Server
9 7 (1.12%) SharePoint 2013
10 6 (0.96%) Exchange Server 2013
11 5 (0.80%) Exchange Server 2007
11 5 (0.80%) JBoss
12 4 (0.64%) Elasticsearch
12 4 (0.64%) Jetty
12 4 (0.64%) Oracle Workflow
Applications
1 168 (26.92%) MS Office
2 100 (16.03%) MS Excel
3 15 (2.40%) MS Visio
4 11 (1.76%) MS Project
5 8 (1.28%) MS PowerPoint
6 5 (0.80%) Spreadsheet
7 1 (0.16%) Adobe Captivate
7 1 (0.16%) Adobe Creative Suite
7 1 (0.16%) FrameMaker
Business Applications
1 11 (1.76%) ION MarketView
2 9 (1.44%) Dynamics CRM
3 7 (1.12%) Northgate Housing
4 6 (0.96%) Hi Portfolio
5 5 (0.80%) Oracle Financials
6 4 (0.64%) Oracle 11i
6 4 (0.64%) Oracle Applications
6 4 (0.64%) Oracle Assets
6 4 (0.64%) Oracle Cash Management
6 4 (0.64%) Oracle EBS
6 4 (0.64%) Oracle EBS R12
6 4 (0.64%) Oracle iProcurement
6 4 (0.64%) Oracle Payables
6 4 (0.64%) Oracle Receivables
7 3 (0.48%) Oracle General Ledger
7 3 (0.48%) Oracle Procure-to-Pay
7 3 (0.48%) Salerio
8 2 (0.32%) assyst
8 2 (0.32%) Dynamics NAV
8 2 (0.32%) Unit4 Business World
Cloud Services
1 29 (4.65%) Office 365
2 8 (1.28%) Amazon AWS
3 4 (0.64%) Amazon EC2
3 4 (0.64%) Microsoft Azure
4 2 (0.32%) IaaS
4 2 (0.32%) Virtual Private Cloud
5 1 (0.16%) Azure Active Directory
5 1 (0.16%) Cloud Computing
5 1 (0.16%) Mimecast
5 1 (0.16%) OneDrive
5 1 (0.16%) SaaS
5 1 (0.16%) Veeva
Communications & Networking
1 41 (6.57%) VPN
2 37 (5.93%) TCP/IP
3 27 (4.33%) Firewall
4 26 (4.17%) DNS
5 25 (4.01%) LAN
6 24 (3.85%) Internet
7 23 (3.69%) WAN
8 16 (2.56%) Wireless
9 15 (2.40%) Intranet
10 14 (2.24%) DHCP
11 12 (1.92%) HTTP
12 10 (1.60%) SSL
13 9 (1.44%) LDAP
13 9 (1.44%) SAN
13 9 (1.44%) VoIP
14 7 (1.12%) Multicast
14 7 (1.12%) Wireshark
15 6 (0.96%) IP Telephony
16 5 (0.80%) Extranet
16 5 (0.80%) PuTTY
Database & Business Intelligence
1 54 (8.65%) SQL Server
2 20 (3.21%) Relational Database
3 15 (2.40%) SQL Server Reporting Services
4 12 (1.92%) Data Warehouse
4 12 (1.92%) Oracle Database
4 12 (1.92%) SQL Server 2008
5 11 (1.76%) BusinessObjects
5 11 (1.76%) KDB
5 11 (1.76%) SQL Server Integration Services
6 7 (1.12%) Crystal Reports
7 6 (0.96%) BusinessObjects Web Intelligence
7 6 (0.96%) BusinessObjects XI
7 6 (0.96%) RDBMS
8 5 (0.80%) Oracle BI EE
9 4 (0.64%) Oracle BI Publisher
9 4 (0.64%) Oracle Discoverer
9 4 (0.64%) PostgreSQL
10 3 (0.48%) SQL Server 2005
10 3 (0.48%) SQL Server 2012
10 3 (0.48%) SQL Server Analysis Services
Development Applications
1 21 (3.37%) JIRA
2 13 (2.08%) Subversion
3 12 (1.92%) Jenkins
4 8 (1.28%) Maven
5 6 (0.96%) Ant
6 4 (0.64%) Toad
7 3 (0.48%) Team Foundation Server
7 3 (0.48%) VSS/SourceSafe
8 2 (0.32%) SQL Server Management Studio (SSMS)
9 1 (0.16%) Eclipse
9 1 (0.16%) JUnit
9 1 (0.16%) PowerBuilder
9 1 (0.16%) Visual Studio
General
1 198 (31.73%) Finance
2 111 (17.79%) Banking
3 84 (13.46%) Front Office
4 59 (9.46%) Law
5 50 (8.01%) Investment Banking
6 48 (7.69%) Legal
7 26 (4.17%) Back Office
8 10 (1.60%) Retail
9 9 (1.44%) Billing
10 6 (0.96%) French Language
11 4 (0.64%) General Ledger
11 4 (0.64%) Telecoms
12 3 (0.48%) Advertising
12 3 (0.48%) Financial Institution
12 3 (0.48%) Publishing
13 2 (0.32%) International Banking
14 1 (0.16%) Corporate Banking
14 1 (0.16%) Local Government
14 1 (0.16%) Marketing
14 1 (0.16%) Multimedia
Libraries, Frameworks & Software Standards
1 28 (4.49%) .NET
2 25 (4.01%) FIX Protocol
3 18 (2.88%) J2EE
4 13 (2.08%) HTML
4 13 (2.08%) Web Services
5 12 (1.92%) Middleware
6 10 (1.60%) XML
7 7 (1.12%) CSS
8 5 (0.80%) .NET Framework
8 5 (0.80%) JDBC
8 5 (0.80%) Rendezvous
9 4 (0.64%) EDI
9 4 (0.64%) ELK Stack
10 3 (0.48%) Murex MxML
11 2 (0.32%) Hibernate
11 2 (0.32%) HTML5
11 2 (0.32%) Murex Flex
11 2 (0.32%) SAML
11 2 (0.32%) SOAP
11 2 (0.32%) Spring
Miscellaneous
1 66 (10.58%) Blackberry
2 46 (7.37%) Foreign Exchange (FX)
3 39 (6.25%) Analytical Skills
4 33 (5.29%) Equities
5 31 (4.97%) Fixed Income
6 26 (4.17%) Derivative
7 24 (3.85%) Smartphone
8 21 (3.37%) Management Information System
9 11 (1.76%) Data Centre
9 11 (1.76%) Fintech
10 10 (1.60%) iPhone
10 10 (1.60%) SWIFT
10 10 (1.60%) Video Conferencing
11 9 (1.44%) Computer Science
12 7 (1.12%) Blog
12 7 (1.12%) Data Extraction
13 6 (0.96%) NHS
13 6 (0.96%) PKI
14 5 (0.80%) Equity Derivative
14 5 (0.80%) Thin Client
Operating Systems
1 300 (48.08%) Windows
2 141 (22.60%) Windows 7
3 114 (18.27%) Unix
4 98 (15.71%) Linux
5 92 (14.74%) Windows Server
6 57 (9.13%) Windows Server 2008
7 40 (6.41%) Windows XP
8 34 (5.45%) Windows Server 2003
9 31 (4.97%) Windows 8
10 28 (4.49%) Windows Server 2012
11 17 (2.72%) Red Hat Enterprise Linux
12 16 (2.56%) Mac OS X
13 14 (2.24%) Windows 10
14 12 (1.92%) Apple iOS
14 12 (1.92%) Solaris
15 10 (1.60%) Android
16 9 (1.44%) Windows 2000 Server
17 5 (0.80%) Mac OS
18 4 (0.64%) Windows 2000
18 4 (0.64%) Windows Vista
Processes & Methodologies
1 141 (22.60%) ITIL
2 38 (6.09%) Incident Management
3 32 (5.13%) Problem Management
4 31 (4.97%) Asset Management
5 30 (4.81%) CRM
5 30 (4.81%) Document Management
5 30 (4.81%) Service Management
6 27 (4.33%) Change Management
6 27 (4.33%) Release Management
7 26 (4.17%) Investment Management
8 23 (3.69%) Migration
9 21 (3.37%) Electronic Trading
9 21 (3.37%) Low Latency
9 21 (3.37%) Root Cause Analysis
10 19 (3.04%) Disaster Recovery
11 18 (2.88%) Business Intelligence
11 18 (2.88%) User Acceptance Testing
12 17 (2.72%) Project Management
12 17 (2.72%) Service Delivery
13 16 (2.56%) Workflow
Programming Languages
1 177 (28.37%) SQL
2 48 (7.69%) Java
3 41 (6.57%) Perl
4 28 (4.49%) PowerShell
4 28 (4.49%) Python
5 24 (3.85%) VBA
6 21 (3.37%) Shell Script
7 16 (2.56%) C#
8 15 (2.40%) JavaScript
9 11 (1.76%) PL/SQL
10 10 (1.60%) VB
11 6 (0.96%) Bash Shell
11 6 (0.96%) C++
11 6 (0.96%) PHP
12 5 (0.80%) T-SQL
12 5 (0.80%) VBScript
13 3 (0.48%) C
13 3 (0.48%) Groovy
14 1 (0.16%) Apex Code
14 1 (0.16%) VB6
Qualifications
1 31 (4.97%) ITIL Certification
2 28 (4.49%) Microsoft Certification
3 25 (4.01%) Degree
4 18 (2.88%) MCP
5 17 (2.72%) Security Cleared
6 16 (2.56%) MCSE
7 13 (2.08%) Cisco Certification
8 12 (1.92%) SC Cleared
9 11 (1.76%) MCDST
10 10 (1.60%) CCNA
11 6 (0.96%) MCSA
12 5 (0.80%) MCTS
13 4 (0.64%) CCNP
13 4 (0.64%) MOS
14 3 (0.48%) PRINCE2 Practitioner
15 2 (0.32%) DBS Check
15 2 (0.32%) ITIL Foundation Certificate
15 2 (0.32%) MCITP
16 1 (0.16%) CAPM
16 1 (0.16%) GISP
Quality Assurance & Compliance
1 30 (4.81%) SLA
2 9 (1.44%) QA
3 2 (0.32%) PCI DSS
4 1 (0.16%) Data Quality
4 1 (0.16%) Disclosure Scotland
4 1 (0.16%) HL7
4 1 (0.16%) ISO/IEC 27001
System Software
1 177 (28.37%) Active Directory
2 38 (6.09%) VMware Infrastructure
3 19 (3.04%) XenApp
4 18 (2.88%) vSphere
5 11 (1.76%) VMware ESX
6 9 (1.44%) XenDesktop
7 5 (0.80%) BitLocker
7 5 (0.80%) NFS
8 4 (0.64%) Microsoft App-V
8 4 (0.64%) Samba
8 4 (0.64%) VMware ESXi
9 3 (0.48%) Hyper-V
9 3 (0.48%) Terminal Services
10 2 (0.32%) Citrix Presentation Server
10 2 (0.32%) Firmware
10 2 (0.32%) Microsoft Virtual Server
11 1 (0.16%) OpenSSH
11 1 (0.16%) Terminal Server
11 1 (0.16%) Xen
11 1 (0.16%) XenServer
Systems Management
1 41 (6.57%) SCCM
2 21 (3.37%) ITRS Geneos
3 13 (2.08%) Control-M
4 7 (1.12%) logstash
4 7 (1.12%) Nagios
4 7 (1.12%) Puppet
5 4 (0.64%) Kibana
5 4 (0.64%) Norton AntiVirus
5 4 (0.64%) WSUS
6 3 (0.48%) Dollar Universe
6 3 (0.48%) SCOM
7 2 (0.32%) Backup Exec
7 2 (0.32%) Cacti
7 2 (0.32%) Cisco CUCM
7 2 (0.32%) DameWare
7 2 (0.32%) Opsview
8 1 (0.16%) Casper Suite
8 1 (0.16%) Graphite
8 1 (0.16%) SCSM
8 1 (0.16%) Symantec Endpoint Protection
Vendors
1 168 (26.92%) Microsoft
2 93 (14.90%) Citrix
3 80 (12.82%) Oracle
4 55 (8.81%) VMware
5 44 (7.05%) Cisco
6 41 (6.57%) Bloomberg
7 35 (5.61%) Sybase
8 26 (4.17%) Reuters
9 25 (4.01%) iManage
10 24 (3.85%) HP
11 23 (3.69%) Fidessa
12 19 (3.04%) Red Hat
13 16 (2.56%) IBM
14 15 (2.40%) Apple
14 15 (2.40%) Murex
15 14 (2.24%) ServiceNow
16 13 (2.08%) Splunk
17 12 (1.92%) ION Trading
18 11 (1.76%) Remedy
19 10 (1.60%) Informatica
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