The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 97 111 92
Rank change year-on-year
+14 -19
Contract jobs requiring a Support Analyst 429 406 451
As % of all contract IT jobs located in London 2.07% 1.86% 2.29%
As % of the Job Titles category 2.24% 1.99% 2.45%
Number of daily rates quoted 293 221 276
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £275 £315
Average daily rate % change year-on-year
+18.18% -12.69%
90% offered a daily rate of more than £135 £145 £155
10% offered a daily rate of more than £500 £500 £461
UK excluding London average daily rate £200 £214 £215
% change year-on-year
-6.43% -0.58%
Number of hourly rates quoted 27 69 55
Average hourly rate £16.00 £20.00 £20.00
Average hourly rate % change year-on-year
-20.00% -
90% offered a hourly rate of more than £12.14 £13.90 £15.50
10% offered a hourly rate of more than £22.00 £25.50 £35.00
UK excluding London average hourly rate £16.00 £15.50 £13.75
% change year-on-year
+3.22% +12.72%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19129 20370 18381
As % of all contract IT jobs located in London 92.49% 93.18% 93.30%
Number of daily rates quoted 13552 13895 12393
Average daily rate £440 £435 £425
Average daily rate % change year-on-year
+1.14% +2.35%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 316 377 506
Average hourly rate £18.00 £20.00 £20.00
Average hourly rate % change year-on-year
-10.00% -
90% offered a hourly rate of more than £12.50 £12.75 £12.50
10% offered a hourly rate of more than £40.00 £40.00 £42.50
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 29 January 2015.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 29 January 2015.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +5 110 £350 +27.27% 54
Wembley - 4 £110 -
Uxbridge +7 3 £269 -28.33% 2
Chessington - 3 £150 - 1
Chiswick +12 2 £150 - 2
Bromley +6 2 - -
Kingston Upon Thames - 2 £118 - 1
Canary Wharf - 2 - -
Croydon -5 1 £425 - 1
Harrow - 1 £135 -
Wimbledon - 1 £160 -
Docklands, London - - - -
Westminster - - - -
Grays - - - -
Sidcup - - - -
Teddington - - - - 1
Twickenham - - - -
Upminster - - - -
Carshalton - - - -
Beckenham - - - -
Brentford - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 January 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 442 (45.61%) Windows
2 313 (32.30%) SQL
3 283 (29.21%) Finance
4 244 (25.18%) Microsoft
5 221 (22.81%) Active Directory
6 220 (22.70%) UNIX
7 205 (21.16%) Windows 7
8 202 (20.85%) MS Office
9 191 (19.71%) Banking
10 180 (18.58%) ITIL
11 177 (18.27%) Front Office
12 123 (12.69%) Oracle
12 123 (12.69%) Citrix
13 105 (10.84%) MS Excel
14 104 (10.73%) Windows Server 2008
15 101 (10.42%) Linux
16 99 (10.22%) Windows XP
17 93 (9.60%) SQL Server
18 87 (8.98%) Investment Banking
19 84 (8.67%) MS Exchange
19 84 (8.67%) Blackberry
20 82 (8.46%) Windows Server 2003
21 80 (8.26%) Analytical Skills
22 75 (7.74%) VMware
23 69 (7.12%) Fixed Income
23 69 (7.12%) Perl
24 68 (7.02%) Java
25 62 (6.40%) Derivative
26 60 (6.19%) FIX Protocol
27 58 (5.99%) Equities

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 January 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 84 (8.67%) MS Exchange
2 58 (5.99%) SharePoint
3 34 (3.51%) Exchange Server 2010
4 26 (2.68%) Blackberry Enterprise Server
5 22 (2.27%) WorkSite
6 18 (1.86%) IIS
7 14 (1.44%) SharePoint 2010
7 14 (1.44%) Exchange Server 2007
7 14 (1.44%) WebSphere
7 14 (1.44%) IBM Notes
8 12 (1.24%) Tomcat
9 9 (0.93%) TIBCO EMS
9 9 (0.93%) Exchange Server 2003
10 8 (0.83%) Lync
11 7 (0.72%) IBM HTTP Server
12 6 (0.62%) WebSphere Application Server
13 5 (0.52%) MQSeries
13 5 (0.52%) SharePoint 2013
14 4 (0.41%) Apache
15 3 (0.31%) CMS
Applications
1 202 (20.85%) MS Office
2 105 (10.84%) MS Excel
3 20 (2.06%) MS PowerPoint
4 7 (0.72%) MS Visio
5 6 (0.62%) MS Project
6 4 (0.41%) Final Cut Pro
7 3 (0.31%) Adobe Creative Suite
8 1 (0.10%) S-PLUS
8 1 (0.10%) InfoPath
8 1 (0.10%) Spreadsheet
Business Applications
1 26 (2.68%) Markit EDM
2 13 (1.34%) CODA-Financials
3 10 (1.03%) Dynamics CRM
3 10 (1.03%) Oracle Financials
4 9 (0.93%) Agresso
4 9 (0.93%) ION MarketView
4 9 (0.93%) Oracle EBS R12
5 7 (0.72%) HiPortfolio
6 6 (0.62%) Oracle Payables
6 6 (0.62%) Oracle Receivables
6 6 (0.62%) Oracle General Ledger
6 6 (0.62%) Oracle ERP
7 5 (0.52%) Oracle EBS
8 4 (0.41%) IntelliMatch
8 4 (0.41%) SAP BPC
8 4 (0.41%) SAP ERP
8 4 (0.41%) SimCorp Dimension
8 4 (0.41%) Dynamics NAV
9 3 (0.31%) Endur
9 3 (0.31%) Summit
Cloud Services
1 11 (1.14%) Office 365
2 6 (0.62%) Microsoft Azure
3 5 (0.52%) Google Apps
4 1 (0.10%) Amazon AWS
4 1 (0.10%) SaaS
4 1 (0.10%) Yammer
Communications & Networking
1 43 (4.44%) TCP/IP
2 33 (3.41%) WAN
2 33 (3.41%) LAN
3 31 (3.20%) Firewall
4 29 (2.99%) DNS
5 25 (2.58%) DHCP
6 21 (2.17%) Internet
7 20 (2.06%) SAN
8 18 (1.86%) FTP
8 18 (1.86%) Wireless
9 17 (1.75%) VPN
10 16 (1.65%) VoIP
11 9 (0.93%) Network Security
12 8 (0.83%) BIG-IP
12 8 (0.83%) HTTP
13 6 (0.62%) Multicast
13 6 (0.62%) NAS
13 6 (0.62%) MPLS
13 6 (0.62%) DSL
14 5 (0.52%) Wi-Fi
Database & Business Intelligence
1 93 (9.60%) SQL Server
2 25 (2.58%) Relational Database
3 22 (2.27%) SQL Server 2008
4 20 (2.06%) Oracle Database
5 14 (1.44%) SQL Server 2005
6 13 (1.34%) Crystal Reports
7 10 (1.03%) Data Warehouse
8 9 (0.93%) BusinessObjects XI
9 8 (0.83%) Oracle Reports
10 7 (0.72%) DB2
11 6 (0.62%) KDB
11 6 (0.62%) SQL Server Reporting Services
11 6 (0.62%) MS Access
12 5 (0.52%) RDBMS
12 5 (0.52%) SQL Server 2012
13 4 (0.41%) Big Data
14 3 (0.31%) MySQL
14 3 (0.31%) OLTP
14 3 (0.31%) Essbase
14 3 (0.31%) SQL Server Integration Services
Development Applications
1 14 (1.44%) JIRA
2 11 (1.14%) Team Foundation Server
3 6 (0.62%) Toad
4 5 (0.52%) VSS/SourceSafe
4 5 (0.52%) SQL Server Management Studio (SSMS)
5 4 (0.41%) Serena SBM
6 2 (0.21%) Jenkins
6 2 (0.21%) Subversion
6 2 (0.21%) Eclipse
7 1 (0.10%) Oracle Forms
7 1 (0.10%) Ant
7 1 (0.10%) QuickTest Pro
7 1 (0.10%) Maven
7 1 (0.10%) Git (software)
General
1 283 (29.21%) Finance
2 191 (19.71%) Banking
3 177 (18.27%) Front Office
4 87 (8.98%) Investment Banking
5 54 (5.57%) Back Office
6 44 (4.54%) Legal
7 43 (4.44%) Law
8 25 (2.58%) Retail
9 14 (1.44%) Telecoms
9 14 (1.44%) Financial Institution
10 9 (0.93%) French Language
11 8 (0.83%) German Language
11 8 (0.83%) Manufacturing
12 5 (0.52%) Advertising
13 4 (0.41%) Spanish Language
13 4 (0.41%) Marketing
13 4 (0.41%) Publishing
14 3 (0.31%) Mandarin Language
14 3 (0.31%) General Ledger
15 2 (0.21%) International Banking
Libraries, Frameworks & Software Standards
1 60 (6.19%) FIX Protocol
2 36 (3.72%) .NET
3 31 (3.20%) Middleware
4 12 (1.24%) HTML
4 12 (1.24%) Rendezvous
5 11 (1.14%) WebSphere MQ
6 9 (0.93%) XML
6 9 (0.93%) CGI
7 8 (0.83%) CSS
8 7 (0.72%) jQuery
9 6 (0.62%) Murex MxML
10 5 (0.52%) J2EE
11 3 (0.31%) XSLT
11 3 (0.31%) ASP.NET
11 3 (0.31%) FpML
11 3 (0.31%) WebSphere Message Broker
12 2 (0.21%) .NET Framework
12 2 (0.21%) Java EE
12 2 (0.21%) COM
12 2 (0.21%) JDBC
Miscellaneous
1 84 (8.67%) Blackberry
2 80 (8.26%) Analytical Skills
3 69 (7.12%) Fixed Income
4 62 (6.40%) Derivative
5 58 (5.99%) Equities
6 44 (4.54%) Foreign Exchange (FX)
7 25 (2.58%) Thin Client
7 25 (2.58%) Fat Client
8 24 (2.48%) Management Information System
9 18 (1.86%) NHS
10 17 (1.75%) Smartphone
11 15 (1.55%) iPhone
12 14 (1.44%) Equity Derivative
12 14 (1.44%) Computer Science
13 13 (1.34%) Credit Derivative
13 13 (1.34%) Handset
14 10 (1.03%) Smartcard
15 9 (0.93%) Client/Server
15 9 (0.93%) SWIFT
15 9 (0.93%) iPad
Operating Systems
1 442 (45.61%) Windows
2 220 (22.70%) UNIX
3 205 (21.16%) Windows 7
4 104 (10.73%) Windows Server 2008
5 101 (10.42%) Linux
6 99 (10.22%) Windows XP
7 82 (8.46%) Windows Server 2003
8 30 (3.10%) Windows Server 2012
9 27 (2.79%) Windows 8
10 25 (2.58%) Android
11 24 (2.48%) Windows Vista
12 18 (1.86%) Solaris
13 17 (1.75%) Mac OS X
14 13 (1.34%) AIX
15 12 (1.24%) Red Hat Enterprise Linux
16 10 (1.03%) Apple iOS
17 7 (0.72%) Mac OS
18 4 (0.41%) Oracle Linux
18 4 (0.41%) Windows 2000
19 3 (0.31%) Windows NT
Processes & Methodologies
1 180 (18.58%) ITIL
2 42 (4.33%) Asset Management
3 40 (4.13%) Incident Management
4 37 (3.82%) Problem Management
5 35 (3.61%) Electronic Trading
6 33 (3.41%) Change Management
7 31 (3.20%) Low Latency
8 28 (2.89%) Service Management
9 27 (2.79%) Service Delivery
10 26 (2.68%) Investment Management
11 24 (2.48%) CRM
11 24 (2.48%) Project Management
12 23 (2.37%) E-Commerce
12 23 (2.37%) Migration
12 23 (2.37%) Change Control
13 21 (2.17%) User Acceptance Testing
14 20 (2.06%) Business Continuity
15 19 (1.96%) ERP
16 16 (1.65%) Business Intelligence
17 15 (1.55%) Disaster Recovery
Programming Languages
1 313 (32.30%) SQL
2 69 (7.12%) Perl
3 68 (7.02%) Java
4 37 (3.82%) C++
5 35 (3.61%) C#
6 30 (3.10%) Shell Script
7 28 (2.89%) Python
8 26 (2.68%) VBA
9 24 (2.48%) PowerShell
10 20 (2.06%) T-SQL
11 19 (1.96%) Korn
12 18 (1.86%) VB
13 11 (1.14%) PL/SQL
13 11 (1.14%) C
13 11 (1.14%) JavaScript
13 11 (1.14%) VB6
14 10 (1.03%) Bash Shell
15 6 (0.62%) VBScript
16 3 (0.31%) VB.NET
17 2 (0.21%) ActionScript 2.0
Qualifications
1 47 (4.85%) Degree
2 34 (3.51%) MCP
3 33 (3.41%) Microsoft Certification
4 24 (2.48%) ITIL Certification
5 16 (1.65%) MCITP
6 14 (1.44%) Security Cleared
7 13 (1.34%) A+ Certification
8 12 (1.24%) ITIL Foundation Certificate
8 12 (1.24%) MOS
9 11 (1.14%) MCDST
10 8 (0.83%) MCSA
11 7 (0.72%) Cisco Certification
11 7 (0.72%) SC Cleared
12 6 (0.62%) MCSE
13 5 (0.52%) CCNA
13 5 (0.52%) MCTS
14 3 (0.31%) VMware Certified Professional (VCP)
15 2 (0.21%) VCP5
15 2 (0.21%) VCP4
15 2 (0.21%) CTC Cleared
Quality Assurance & Compliance
1 37 (3.82%) SLA
2 5 (0.52%) QA
3 4 (0.41%) PCI DSS
3 4 (0.41%) ISO/IEC 27001
3 4 (0.41%) Sarbanes-Oxley
4 1 (0.10%) ISO/IEC 20000
4 1 (0.10%) Dodd-Frank
4 1 (0.10%) FATCA
System Software
1 221 (22.81%) Active Directory
2 43 (4.44%) VMware Infrastructure
3 38 (3.92%) XenApp
4 17 (1.75%) XenDesktop
5 15 (1.55%) Hyper-V
6 8 (0.83%) Xen
7 7 (0.72%) VMware ESX
7 7 (0.72%) vSphere
8 6 (0.62%) NLBS
9 5 (0.52%) Terminal Services
10 4 (0.41%) Citrix Presentation Server
10 4 (0.41%) VMware Server
10 4 (0.41%) VMware Workstation
10 4 (0.41%) MetaFrame
11 3 (0.31%) UAG
11 3 (0.31%) VMware ESXi
12 2 (0.21%) Platform Symphony
12 2 (0.21%) XenServer
12 2 (0.21%) Microsoft App-V
Systems Management
1 39 (4.02%) SCCM
2 17 (1.75%) ITRS Geneos
3 16 (1.65%) Control-M
4 13 (1.34%) WSUS
5 7 (0.72%) Symantec Enterprise Vault
6 4 (0.41%) SCOM
6 4 (0.41%) NetBackup
7 3 (0.31%) HP Quality Center
7 3 (0.31%) Casper Suite
7 3 (0.31%) SCSM
8 2 (0.21%) Puppet
8 2 (0.21%) Cisco Prime
8 2 (0.21%) SCVMM
8 2 (0.21%) FreeIPA
8 2 (0.21%) Backup Exec
8 2 (0.21%) Norton AntiVirus
8 2 (0.21%) Netcool
9 1 (0.10%) OpenView
9 1 (0.10%) Foglight
9 1 (0.10%) DameWare
Vendors
1 244 (25.18%) Microsoft
2 123 (12.69%) Oracle
2 123 (12.69%) Citrix
3 75 (7.74%) VMware
4 55 (5.68%) Cisco
5 54 (5.57%) Sybase
6 48 (4.95%) Bloomberg
7 32 (3.30%) thinkFolio
8 31 (3.20%) Reuters
9 28 (2.89%) Apple
10 27 (2.79%) IBM
11 26 (2.68%) Fidessa
12 24 (2.48%) HP
12 24 (2.48%) TIBCO
13 21 (2.17%) Charles River
13 21 (2.17%) Murex
14 19 (1.96%) Symantec
15 17 (1.75%) SAP
16 16 (1.65%) Cognos
16 16 (1.65%) CODA
London
Hays IT - Uk Posting account
Rate: £750.00 - £850.00 per day
Posted: 1 hour ago
City of London
Sovereign Business Resources
Rate: £35000 - £42000 per annum + excellent benefits
Posted: 8 hours ago
London
Hays IT - Uk Posting account
Rate: £500.00 - £550.00 per day
Posted: 23 hours ago
London
Experis Ltd
Rate: Market rates
Posted: 23 hours ago
West London
Senitor Associates
Rate: £130 - £170 per day
Posted: Yesterday
City of London
Claremont Consulting Limited
Rate: £280.00 - £300.00 per day
Posted: Yesterday
London
Harrington Starr
Rate: £400 - £500 per day
Posted: Yesterday
London
ARC IT Recruitment Ltd
Posted: 2 days ago
London
Certes Computing Ltd
Rate: £150 - £180 per day
Posted: 2 days ago
City, London
Red10
Rate: £350 - £450 per day
Posted: 2 days ago
City, London
Connectus
Rate: £413 per day
Posted: 2 days ago
London
ComputAppoint
Rate: £550 - £600 per day
Posted: 2 days ago
London
ComputAppoint
Rate: £500 - £550 per day
Posted: 2 days ago
City of London
iKonnect
Rate: £425 - £475 per day
Posted: 3 days ago
City, London
TEKsystems
Rate: £450 - £475 per day
Posted: 3 days ago
London
Opilio Recruitment
Rate: £30k - 36k per year + benefits
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £430.00 - £460.00 per annum
Posted: 6 days ago
London
Opus Recruitment Solutions Ltd
Rate: Competitive
Posted: 6 days ago
London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 6 days ago
London
Hydrogen Group
Rate: £350.00 - £400.00 per day
Posted: 6 days ago