The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 87 107 82
Rank change year-on-year
+20 -25
Contract jobs requiring a Support Analyst 536 515 641
As % of all contract IT jobs located in London 2.19% 2.05% 2.42%
As % of the Job Titles category 2.38% 2.21% 2.60%
Number of daily rates quoted 360 311 352
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£323 £300 £300
Average daily rate % change year-on-year
+7.50% -
90% offered a daily rate of more than £150 £140 £140
10% offered a daily rate of more than £500 £488 £500
UK excluding London average daily rate £200 £250 £213
% change year-on-year
-20.00% +17.64%
Number of hourly rates quoted 51 63 100
Average hourly rate £17.50 £17.00 £18.88
Average hourly rate % change year-on-year
+2.94% -9.93%
90% offered a hourly rate of more than £13.00 £12.60 £13.50
10% offered a hourly rate of more than £30.82 £24.90 £26.60
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22549 23350 24613
As % of all contract IT jobs located in London 92.27% 93.05% 93.03%
Number of daily rates quoted 15536 16044 16216
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £274 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 436 442 614
Average hourly rate £17.50 £19.50 £19.50
Average hourly rate % change year-on-year
-10.25% -
90% offered a hourly rate of more than £12.00 £13.00 £12.39
10% offered a hourly rate of more than £44.55 £45.00 £45.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 16 September 2014.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 16 September 2014.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 174 £335 +11.66% 73
Chessington +5 8 £155 +29.16%
Uxbridge -5 5 £165 -56.57% 1
Greenford - 3 - -
Harrow - 2 £125 - 1
Canary Wharf +18 1 £400 +8.10%
Twickenham +4 1 - -
Hounslow 0 1 - - 1
Croydon -2 1 £160 - 2
Romford - 1 £240 -
Wembley - 1 £150 -
West Drayton - 1 - -
Docklands, London - - - - 1
Westminster - - - -
Paddington - - - -
Wimbledon - - - -
Chiswick - - - -
Sidcup - - - - 1
Enfield - - - -
Orpington - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 16 September 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 476 (47.60%) Windows
2 294 (29.40%) Finance
3 282 (28.20%) SQL
4 269 (26.90%) Microsoft
5 255 (25.50%) Active Directory
6 218 (21.80%) UNIX
7 210 (21.00%) Windows 7
8 209 (20.90%) ITIL
9 208 (20.80%) MS Office
10 171 (17.10%) Banking
11 160 (16.00%) Oracle
12 137 (13.70%) MS Excel
13 136 (13.60%) Citrix
14 126 (12.60%) Front Office
15 122 (12.20%) SQL Server
16 118 (11.80%) MS Exchange
17 114 (11.40%) Windows XP
18 100 (10.00%) Linux
19 98 (9.80%) Windows Server 2008
20 82 (8.20%) Java
20 82 (8.20%) VMware
21 80 (8.00%) Blackberry
22 76 (7.60%) Windows Server 2003
23 75 (7.50%) Investment Banking
24 69 (6.90%) Analytical Skills
25 60 (6.00%) SharePoint
26 59 (5.90%) Derivative
27 56 (5.60%) VMware Infrastructure
27 56 (5.60%) Degree
28 54 (5.40%) Perl

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 16 September 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 118 (11.80%) MS Exchange
2 60 (6.00%) SharePoint
3 51 (5.10%) Exchange Server 2010
4 31 (3.10%) Exchange Server 2007
5 30 (3.00%) Blackberry Enterprise Server
6 25 (2.50%) IIS
6 25 (2.50%) IBM Notes
7 16 (1.60%) Exchange Server 2003
7 16 (1.60%) SharePoint 2010
8 15 (1.50%) WorkSite
9 13 (1.30%) WebSphere
10 10 (1.00%) Lync
11 9 (0.90%) WebLogic
11 9 (0.90%) Tomcat
12 8 (0.80%) Apache
13 7 (0.70%) BizTalk Server
14 5 (0.50%) SAS
14 5 (0.50%) Oracle Service Bus
14 5 (0.50%) SharePoint 2013
15 4 (0.40%) Exchange Server 2013
Applications
1 208 (20.80%) MS Office
2 137 (13.70%) MS Excel
3 22 (2.20%) MS PowerPoint
4 11 (1.10%) MS Project
5 10 (1.00%) InfoPath
5 10 (1.00%) MS Visio
6 2 (0.20%) CINEMA 4D
6 2 (0.20%) PowerPivot
6 2 (0.20%) Spreadsheet
6 2 (0.20%) Vectorworks
7 1 (0.10%) Final Cut Pro
7 1 (0.10%) Adobe Captivate
7 1 (0.10%) InDesign
Business Applications
1 14 (1.40%) Markit EDM
2 12 (1.20%) Dynamics CRM
3 9 (0.90%) Agresso
4 8 (0.80%) Oracle EBS
4 8 (0.80%) ION MarketView
5 7 (0.70%) Oracle Financials
6 5 (0.50%) HiPortfolio
6 5 (0.50%) SimCorp Dimension
7 4 (0.40%) Adaptiv
7 4 (0.40%) Front Arena
7 4 (0.40%) RMDS
7 4 (0.40%) Kondor+
7 4 (0.40%) Oracle 11i
7 4 (0.40%) Capstone
7 4 (0.40%) Tesseract
7 4 (0.40%) Minerva
7 4 (0.40%) Cerner Millennium
7 4 (0.40%) Oracle General Ledger
7 4 (0.40%) Oracle EBS R12
7 4 (0.40%) ReMetrica
Cloud Services
1 19 (1.90%) Office 365
2 5 (0.50%) Google Apps
3 4 (0.40%) SaaS
3 4 (0.40%) Microsoft Azure
4 2 (0.20%) Amazon AWS
Communications & Networking
1 43 (4.30%) WAN
2 40 (4.00%) LAN
3 36 (3.60%) TCP/IP
4 32 (3.20%) SAN
5 30 (3.00%) DNS
5 30 (3.00%) Internet
6 27 (2.70%) Firewall
7 25 (2.50%) VPN
8 23 (2.30%) DHCP
9 20 (2.00%) VoIP
9 20 (2.00%) FTP
10 19 (1.90%) Wireless
11 14 (1.40%) IP Telephony
12 13 (1.30%) NAS
13 12 (1.20%) HTTP
14 7 (0.70%) BIG-IP
15 6 (0.60%) SSL
15 6 (0.60%) Intranet
15 6 (0.60%) Multicast
16 4 (0.40%) DSL
Database & Business Intelligence
1 122 (12.20%) SQL Server
2 43 (4.30%) Oracle Database
3 24 (2.40%) SQL Server 2008
4 23 (2.30%) Relational Database
5 21 (2.10%) Data Warehouse
6 20 (2.00%) SQL Server 2005
7 16 (1.60%) SQL Server Reporting Services
8 14 (1.40%) SQL Server Integration Services
9 12 (1.20%) Oracle Reports
10 10 (1.00%) SQL Server 2012
11 8 (0.80%) Crystal Reports
12 6 (0.60%) Data Mining
12 6 (0.60%) Oracle Database 11g
13 5 (0.50%) SQL Server Analysis Services
14 4 (0.40%) Essbase
14 4 (0.40%) RDBMS
14 4 (0.40%) DB2
14 4 (0.40%) OLAP
14 4 (0.40%) MySQL
15 3 (0.30%) SQL Server 2000
Development Applications
1 9 (0.90%) JIRA
2 8 (0.80%) Oracle Forms
3 7 (0.70%) Team Foundation Server
4 6 (0.60%) Subversion
5 5 (0.50%) TeamCity
5 5 (0.50%) Visual Studio
6 4 (0.40%) Serena SBM
7 3 (0.30%) Toad
8 2 (0.20%) ClearCase
8 2 (0.20%) Eclipse
8 2 (0.20%) Oracle APEX
8 2 (0.20%) Atlassian Bamboo
9 1 (0.10%) MSI
9 1 (0.10%) Git (software)
9 1 (0.10%) Jenkins
General
1 294 (29.40%) Finance
2 171 (17.10%) Banking
3 126 (12.60%) Front Office
4 75 (7.50%) Investment Banking
5 54 (5.40%) Legal
6 49 (4.90%) Law
7 36 (3.60%) Retail
8 30 (3.00%) Back Office
9 25 (2.50%) Financial Institution
10 13 (1.30%) Advertising
11 8 (0.80%) Telecoms
11 8 (0.80%) Marketing
12 7 (0.70%) Pharmaceutical
12 7 (0.70%) Manufacturing
13 6 (0.60%) Publishing
13 6 (0.60%) German Language
14 5 (0.50%) Billing
15 4 (0.40%) French Language
16 3 (0.30%) Mandarin Language
16 3 (0.30%) General Ledger
Libraries, Frameworks & Software Standards
1 42 (4.20%) .NET
2 27 (2.70%) XML
2 27 (2.70%) FIX Protocol
3 26 (2.60%) Middleware
4 23 (2.30%) HTML
5 15 (1.50%) Web Services
6 12 (1.20%) WebSphere MQ
7 11 (1.10%) J2EE
8 10 (1.00%) ASP.NET
9 9 (0.90%) Rendezvous
10 8 (0.80%) QuickFIX
11 7 (0.70%) .NET Framework
12 5 (0.50%) Classic ASP
12 5 (0.50%) CSS
13 4 (0.40%) JSP
13 4 (0.40%) XSLT
14 3 (0.30%) WSDL
14 3 (0.30%) JDBC
14 3 (0.30%) Application Packaging
14 3 (0.30%) MDX
Miscellaneous
1 80 (8.00%) Blackberry
2 69 (6.90%) Analytical Skills
3 59 (5.90%) Derivative
4 51 (5.10%) Fixed Income
5 41 (4.10%) Equities
6 37 (3.70%) Foreign Exchange (FX)
7 32 (3.20%) Management Information System
8 21 (2.10%) NHS
9 18 (1.80%) Handset
10 15 (1.50%) iPhone
11 14 (1.40%) Tandem
11 14 (1.40%) Computer Science
11 14 (1.40%) Credit Risk
12 13 (1.30%) SWIFT
13 12 (1.20%) Fat Client
13 12 (1.20%) Thin Client
14 9 (0.90%) Statistics
14 9 (0.90%) Credit Derivative
14 9 (0.90%) GIS
15 8 (0.80%) Hedge funds
Operating Systems
1 476 (47.60%) Windows
2 218 (21.80%) UNIX
3 210 (21.00%) Windows 7
4 114 (11.40%) Windows XP
5 100 (10.00%) Linux
6 98 (9.80%) Windows Server 2008
7 76 (7.60%) Windows Server 2003
8 24 (2.40%) Mac OS X
8 24 (2.40%) Red Hat Enterprise Linux
8 24 (2.40%) Windows 8
9 18 (1.80%) Android
10 17 (1.70%) Solaris
11 16 (1.60%) Windows Vista
12 14 (1.40%) Windows Server 2012
13 9 (0.90%) Mac OS
14 8 (0.80%) AIX
15 7 (0.70%) Apple iOS
16 5 (0.50%) Windows 2000
17 3 (0.30%) Windows Mobile
18 2 (0.20%) Mac OS X Server
Processes & Methodologies
1 209 (20.90%) ITIL
2 47 (4.70%) Incident Management
3 45 (4.50%) Asset Management
4 39 (3.90%) Change Management
5 35 (3.50%) Electronic Trading
6 34 (3.40%) Problem Management
7 33 (3.30%) Service Management
8 31 (3.10%) Project Management
9 30 (3.00%) Low Latency
10 28 (2.80%) Investment Management
10 28 (2.80%) Service Delivery
11 27 (2.70%) CRM
11 27 (2.70%) Change Control
12 26 (2.60%) Root Cause Analysis
13 25 (2.50%) Migration
14 23 (2.30%) E-Commerce
14 23 (2.30%) User Acceptance Testing
15 19 (1.90%) Analytics
16 17 (1.70%) Document Management
17 16 (1.60%) Disaster Recovery
Programming Languages
1 282 (28.20%) SQL
2 82 (8.20%) Java
3 54 (5.40%) Perl
4 49 (4.90%) C#
5 38 (3.80%) Python
6 36 (3.60%) C++
7 32 (3.20%) PowerShell
8 29 (2.90%) PL/SQL
9 26 (2.60%) VBA
9 26 (2.60%) Shell Script
10 22 (2.20%) Bash Shell
11 18 (1.80%) JavaScript
12 15 (1.50%) T-SQL
13 12 (1.20%) C
14 9 (0.90%) VB
15 7 (0.70%) VBScript
16 3 (0.30%) COBOL
16 3 (0.30%) Korn
17 2 (0.20%) XPath
17 2 (0.20%) R
Qualifications
1 56 (5.60%) Degree
2 42 (4.20%) Microsoft Certification
3 40 (4.00%) MCP
4 29 (2.90%) ITIL Certification
5 17 (1.70%) Security Cleared
6 15 (1.50%) MOS
7 14 (1.40%) SC Cleared
8 13 (1.30%) MCSA
9 11 (1.10%) Cisco Certification
9 11 (1.10%) MCITP
10 10 (1.00%) MCSE
11 9 (0.90%) ITIL Foundation Certificate
12 8 (0.80%) CCNA
13 6 (0.60%) CCNP
14 5 (0.50%) A+ Certification
14 5 (0.50%) MCTS
15 4 (0.40%) MCDST
15 4 (0.40%) BC Cleared
16 2 (0.20%) Network+ Certification
17 1 (0.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (4.00%) SLA
2 9 (0.90%) Sarbanes-Oxley
3 7 (0.70%) QA
4 2 (0.20%) ISO/IEC 20000
4 2 (0.20%) PCI DSS
5 1 (0.10%) Solvency II
5 1 (0.10%) FATCA
5 1 (0.10%) Dodd-Frank
5 1 (0.10%) ISO/IEC 27001
System Software
1 255 (25.50%) Active Directory
2 56 (5.60%) VMware Infrastructure
3 37 (3.70%) XenApp
4 15 (1.50%) XenDesktop
5 11 (1.10%) Hyper-V
5 11 (1.10%) Terminal Services
6 10 (1.00%) VMware ESX
7 9 (0.90%) vSphere
8 6 (0.60%) VMware ESXi
9 4 (0.40%) Xen
9 4 (0.40%) NLBS
9 4 (0.40%) VMware Server
10 3 (0.30%) XenServer
11 2 (0.20%) Tivoli Workload Scheduler
11 2 (0.20%) Platform Symphony
11 2 (0.20%) Veritas Cluster Server
11 2 (0.20%) DFS Replication
12 1 (0.10%) UAG
12 1 (0.10%) Apache ZooKeeper
12 1 (0.10%) Terminal Server
Systems Management
1 36 (3.60%) SCCM
1 36 (3.60%) ITRS Geneos
2 20 (2.00%) Control-M
3 9 (0.90%) Backup Exec
4 7 (0.70%) Tivoli
4 7 (0.70%) WSUS
5 6 (0.60%) Oracle Enterprise Manager
6 5 (0.50%) Nagios
7 4 (0.40%) Tivoli Storage Manager
7 4 (0.40%) Systems Management Server (SMS)
7 4 (0.40%) Tivoli Monitoring
8 3 (0.30%) Tivoli NetView
8 3 (0.30%) Norton AntiVirus
9 2 (0.20%) SCOM
9 2 (0.20%) HP Quality Center
9 2 (0.20%) OpenView
9 2 (0.20%) CA SiteMinder
9 2 (0.20%) ServiceCenter
10 1 (0.10%) SCOrch
10 1 (0.10%) SCSM
Vendors
1 269 (26.90%) Microsoft
2 160 (16.00%) Oracle
3 136 (13.60%) Citrix
4 82 (8.20%) VMware
5 52 (5.20%) Cisco
6 47 (4.70%) Apple
7 46 (4.60%) Sybase
8 28 (2.80%) HP
9 26 (2.60%) Fidessa
9 26 (2.60%) Lotus
10 22 (2.20%) Reuters
10 22 (2.20%) Bloomberg
11 20 (2.00%) Red Hat
12 18 (1.80%) Remedy
12 18 (1.80%) thinkFolio
13 17 (1.70%) Sun
14 16 (1.60%) EMC
15 15 (1.50%) IBM
15 15 (1.50%) Cognos
15 15 (1.50%) Charles River
London
Volt
Rate: £200.00 - £250.00 per day
Posted: 18 hours ago
London
Lorien Resourcing
Rate: £400 - £450 per day
Posted: 19 hours ago
City of London
Hays IT - Uk Posting account
Rate: £370.00 - £400.00 per day
Posted: 22 hours ago
London
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 23 hours ago
City, London
ComputAppoint
Rate: £500 per day
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Rate: £15.00 - £22.50 per hour
Posted: Yesterday
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 3 days ago
City, London
ComputAppoint
Rate: £3000 - £35000 per annum
Posted: 3 days ago
City, London
Randstad Technologies
Rate: £300 - £400 per day
Posted: 3 days ago
North London
Venturi
Rate: £12 - £17 per hour
Posted: 4 days ago
City, London
Networking People
Posted: 4 days ago
City of London
Reed Technology - UK Posting Account
Rate: £33000 - £35000 per annum + benefits
Posted: 4 days ago
London
Hays IT - Uk Posting account
Rate: £550.00 - £600.00 per day
Posted: 4 days ago
London
Venn Group - UK
Rate: 135-160 Per Day
Posted: 5 days ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 6 days ago
London
Real Staffing
Rate: £300 - £500 per day
Posted: 6 days ago
London
Experis Ltd
Rate: £400.00 - £425.00 per day
Posted: 6 days ago
City of London
Hudson - London
Rate: £90 - £110 per day
Posted: 7 days ago
London
Orgtel
Rate: £400 - £450 per day
Posted: 7 days ago
Bromley
Hays IT - Uk Posting account
Rate: £100.00 - £120.00 per annum
Posted: 10 days ago