The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Support Analyst
Rank 124 105 92
Rank change year-on-year
-19 -13
Contract jobs requiring a Support Analyst 398 468 475
As % of all contract IT jobs located in London 1.78% 2.04% 2.18%
As % of the Job Titles category 1.93% 2.19% 2.36%
Number of daily rates quoted 259 300 262
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£275 £300 £359
Average daily rate % change year-on-year
-8.33% -16.37%
90% offered a daily rate of more than £140 £125 £153
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 34 57 58
Average hourly rate £18.00 £18.00 £19.00
Average hourly rate % change year-on-year
- -5.26%
90% offered a hourly rate of more than £13.00 £13.40 £12.00
10% offered a hourly rate of more than £22.50 £22.20 £23.20
UK excluding London average hourly rate £13.35 £14.50 £14.00
% change year-on-year
-7.93% +3.57%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20646 21359 20133
As % of all contract IT jobs located in London 92.10% 92.91% 92.45%
Number of daily rates quoted 14320 14994 13550
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 386 383 451
Average hourly rate £18.50 £17.50 £20.00
Average hourly rate % change year-on-year
+5.71% -12.50%
90% offered a hourly rate of more than £12.50 £11.50 £12.50
10% offered a hourly rate of more than £50.43 £35.00 £45.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 3 June 2015.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 3 June 2015.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -18 90 £275 -8.33% 47
Uxbridge +6 8 £195 -22.77% 1
Croydon -2 8 £313 +150.00% 3
Greenford - 7 - -
Edgware - 2 £165 -
Bromley - 2 - -
Welling - 2 £110 -
Brentford 0 1 £95 -59.13%
Canary Wharf -9 1 £450 -
Greenwich - 1 - -
Hackney - 1 - -
Lewisham - 1 - -
Paddington - 1 £375 -
Southwark - 1 - -
Feltham - 1 - -
Harrow - 1 - -
Hayes - 1 £280 -
Kingston Upon Thames - 1 £290 - 3
Southall - 1 - -
Stanmore - 1 - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 3 June 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 355 (44.21%) Windows
2 265 (33.00%) SQL
3 204 (25.40%) Finance
4 189 (23.54%) Active Directory
5 176 (21.92%) Microsoft
6 171 (21.30%) ITIL
7 170 (21.17%) UNIX
8 161 (20.05%) Windows 7
9 137 (17.06%) MS Office
9 137 (17.06%) Banking
10 134 (16.69%) Front Office
11 102 (12.70%) Linux
12 94 (11.71%) Oracle
13 93 (11.58%) MS Excel
14 87 (10.83%) SQL Server
15 75 (9.34%) Analytical Skills
16 74 (9.22%) Fixed Income
16 74 (9.22%) Citrix
17 71 (8.84%) Windows Server 2008
18 68 (8.47%) Java
19 67 (8.34%) MS Exchange
19 67 (8.34%) Investment Banking
20 63 (7.85%) VMware
21 60 (7.47%) Windows XP
22 59 (7.35%) Perl
23 58 (7.22%) Python
24 53 (6.60%) Foreign Exchange (FX)
24 53 (6.60%) Incident Management
25 51 (6.35%) Equities
26 50 (6.23%) Blackberry

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 3 June 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 67 (8.34%) MS Exchange
2 35 (4.36%) SharePoint
2 35 (4.36%) IIS
3 28 (3.49%) WebSphere
4 23 (2.86%) Tomcat
5 19 (2.37%) WebSphere Application Server
5 19 (2.37%) Exchange Server 2010
6 18 (2.24%) Blackberry Enterprise Server
7 17 (2.12%) IBM HTTP Server
8 15 (1.87%) IBM Notes
9 12 (1.49%) WorkSite
10 10 (1.25%) CMS
11 8 (1.00%) Exchange Server 2003
11 8 (1.00%) Apache
12 7 (0.87%) Oracle Workflow
12 7 (0.87%) Lync
13 6 (0.75%) Exchange Server 2007
13 6 (0.75%) SharePoint 2010
14 4 (0.50%) Exchange Server 2013
15 3 (0.37%) SharePoint 2013
Applications
1 137 (17.06%) MS Office
2 93 (11.58%) MS Excel
3 9 (1.12%) MS PowerPoint
4 6 (0.75%) Spreadsheet
5 4 (0.50%) MS Visio
6 3 (0.37%) MS Project
6 3 (0.37%) Adobe Creative Suite
7 2 (0.25%) PowerPivot
8 1 (0.12%) Photoshop
8 1 (0.12%) InfoPath
8 1 (0.12%) SOLIDWORKS
Business Applications
1 18 (2.24%) Dynamics CRM
2 17 (2.12%) thinkFolio
3 9 (1.12%) Oracle EBS R12
4 8 (1.00%) ION MarketView
5 7 (0.87%) LatentZero
5 7 (0.87%) Markit EDM
6 6 (0.75%) Oracle General Ledger
6 6 (0.75%) IntelliMatch
6 6 (0.75%) Oracle Payables
6 6 (0.75%) Oracle Receivables
6 6 (0.75%) Oracle EBS
6 6 (0.75%) Summit
6 6 (0.75%) Front Arena
7 5 (0.62%) Oracle Financials
7 5 (0.62%) Oracle Cash Management
8 4 (0.50%) Oracle Assets
8 4 (0.50%) Tesseract
8 4 (0.50%) Minerva
8 4 (0.50%) Sentinel
8 4 (0.50%) Oracle Applications
Cloud Services
1 17 (2.12%) Office 365
2 13 (1.62%) Google Apps
3 3 (0.37%) PaaS
4 1 (0.12%) Adobe Analytics
4 1 (0.12%) IaaS
4 1 (0.12%) Google Cloud Platform
4 1 (0.12%) Yammer
4 1 (0.12%) OneDrive
4 1 (0.12%) Mimecast
Communications & Networking
1 46 (5.73%) TCP/IP
2 43 (5.35%) LAN
3 34 (4.23%) Firewall
4 29 (3.61%) WAN
5 24 (2.99%) DNS
6 22 (2.74%) VPN
7 19 (2.37%) DHCP
8 17 (2.12%) VoIP
8 17 (2.12%) Wireless
9 16 (1.99%) HTTP
10 14 (1.74%) SAN
11 9 (1.12%) Internet
12 8 (1.00%) Intranet
12 8 (1.00%) LDAP
12 8 (1.00%) Network Security
13 6 (0.75%) WLAN
13 6 (0.75%) FTP
13 6 (0.75%) BIG-IP
13 6 (0.75%) VLAN
14 5 (0.62%) Wi-Fi
Database & Business Intelligence
1 87 (10.83%) SQL Server
2 29 (3.61%) Relational Database
3 15 (1.87%) SQL Server Reporting Services
3 15 (1.87%) Oracle Database
4 13 (1.62%) SQL Server Integration Services
5 12 (1.49%) SQL Server 2008
5 12 (1.49%) DB2
6 10 (1.25%) Crystal Reports
6 10 (1.25%) Data Warehouse
7 9 (1.12%) QlikView
8 8 (1.00%) DTS
8 8 (1.00%) Oracle Reports
9 6 (0.75%) MS Access
9 6 (0.75%) RDBMS
9 6 (0.75%) SQL Server 2012
10 5 (0.62%) KDB
10 5 (0.62%) SQL Server 2005
11 4 (0.50%) BusinessObjects XI
11 4 (0.50%) OLTP
12 3 (0.37%) SQL Server Analysis Services
Development Applications
1 8 (1.00%) Ant
2 7 (0.87%) JIRA
3 5 (0.62%) Introscope
3 5 (0.62%) Maven
4 4 (0.50%) Team Foundation Server
4 4 (0.50%) Jenkins
4 4 (0.50%) Visual Studio
5 3 (0.37%) Eclipse
5 3 (0.37%) Subversion
6 2 (0.25%) Toad
7 1 (0.12%) ERwin
7 1 (0.12%) Oracle Forms
General
1 204 (25.40%) Finance
2 137 (17.06%) Banking
3 134 (16.69%) Front Office
4 67 (8.34%) Investment Banking
5 42 (5.23%) Legal
6 39 (4.86%) Back Office
7 31 (3.86%) Law
8 27 (3.36%) Retail
9 18 (2.24%) Telecoms
10 11 (1.37%) Financial Institution
11 10 (1.25%) Advertising
11 10 (1.25%) Marketing
12 5 (0.62%) French Language
13 4 (0.50%) Billing
13 4 (0.50%) General Ledger
13 4 (0.50%) Manufacturing
14 3 (0.37%) Electronics
14 3 (0.37%) German Language
15 2 (0.25%) Private Banking
15 2 (0.25%) Retail Banking
Libraries, Frameworks & Software Standards
1 44 (5.48%) .NET
2 37 (4.61%) FIX Protocol
3 27 (3.36%) Middleware
4 15 (1.87%) XML
5 12 (1.49%) WebSphere MQ
6 10 (1.25%) HTML
7 9 (1.12%) CGI
8 8 (1.00%) TIBCO EMS
9 7 (0.87%) WCF
9 7 (0.87%) ASP.NET
10 6 (0.75%) Java EE
10 6 (0.75%) Rendezvous
11 5 (0.62%) J2EE
11 5 (0.62%) Web Services
12 4 (0.50%) NHibernate
12 4 (0.50%) LINQ
12 4 (0.50%) jQuery
13 3 (0.37%) Murex MxML
13 3 (0.37%) StructureMap
13 3 (0.37%) Classic ASP
Miscellaneous
1 75 (9.34%) Analytical Skills
2 74 (9.22%) Fixed Income
3 53 (6.60%) Foreign Exchange (FX)
4 51 (6.35%) Equities
5 50 (6.23%) Blackberry
6 40 (4.98%) Derivative
7 24 (2.99%) iPhone
8 14 (1.74%) Computer Science
9 13 (1.62%) NHS
10 12 (1.49%) Hedge funds
11 11 (1.37%) iPad
11 11 (1.37%) Management Information System
11 11 (1.37%) Equity Derivative
12 10 (1.25%) Handset
12 10 (1.25%) SWIFT
12 10 (1.25%) Video Conferencing
13 8 (1.00%) Mobile App
14 7 (0.87%) Credit Risk
15 6 (0.75%) Clustering
15 6 (0.75%) User Experience
Operating Systems
1 355 (44.21%) Windows
2 170 (21.17%) UNIX
3 161 (20.05%) Windows 7
4 102 (12.70%) Linux
5 71 (8.84%) Windows Server 2008
6 60 (7.47%) Windows XP
7 47 (5.85%) Windows Server 2003
8 35 (4.36%) Windows Server 2012
9 34 (4.23%) Android
10 26 (3.24%) Windows 8
11 20 (2.49%) Mac OS X
12 15 (1.87%) Windows Vista
12 15 (1.87%) AIX
13 12 (1.49%) Solaris
13 12 (1.49%) Apple iOS
14 10 (1.25%) Red Hat Enterprise Linux
15 3 (0.37%) Mac OS
15 3 (0.37%) Windows NT
16 2 (0.25%) CentOS
16 2 (0.25%) Windows Mobile
Processes & Methodologies
1 171 (21.30%) ITIL
2 53 (6.60%) Incident Management
3 35 (4.36%) Business Intelligence
3 35 (4.36%) Service Management
4 34 (4.23%) Electronic Trading
5 30 (3.74%) Asset Management
6 26 (3.24%) Investment Management
7 25 (3.11%) Problem Management
7 25 (3.11%) Migration
8 23 (2.86%) Change Management
9 21 (2.62%) Low Latency
10 20 (2.49%) Root Cause Analysis
11 19 (2.37%) CRM
11 19 (2.37%) E-Commerce
11 19 (2.37%) Algorithmic Trading
11 19 (2.37%) Release Management
12 15 (1.87%) Document Management
12 15 (1.87%) Project Management
12 15 (1.87%) Service Delivery
12 15 (1.87%) Workflow
Programming Languages
1 265 (33.00%) SQL
2 68 (8.47%) Java
3 59 (7.35%) Perl
4 58 (7.22%) Python
5 47 (5.85%) C#
6 29 (3.61%) Shell Script
7 25 (3.11%) VBA
8 21 (2.62%) VB
9 19 (2.37%) Korn
10 16 (1.99%) VBScript
11 15 (1.87%) T-SQL
12 14 (1.74%) JavaScript
13 13 (1.62%) C++
13 13 (1.62%) PowerShell
14 12 (1.49%) PL/SQL
15 8 (1.00%) Bash Shell
16 7 (0.87%) PHP
17 5 (0.62%) Jython
18 4 (0.50%) sed
19 3 (0.37%) VB6
Qualifications
1 46 (5.73%) Degree
2 36 (4.48%) Microsoft Certification
3 15 (1.87%) MCSE
4 13 (1.62%) MCP
5 12 (1.49%) ITIL Certification
6 10 (1.25%) Security Cleared
7 9 (1.12%) MCDST
8 8 (1.00%) Cisco Certification
8 8 (1.00%) MCITP
8 8 (1.00%) MOS
8 8 (1.00%) MCSA
8 8 (1.00%) CCNA
9 5 (0.62%) SC Cleared
10 4 (0.50%) MCTS
11 3 (0.37%) VMware Certified Professional (VCP)
11 3 (0.37%) ACCA
11 3 (0.37%) CIMA
12 2 (0.25%) VCP4
12 2 (0.25%) VCP5
12 2 (0.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 31 (3.86%) SLA
2 4 (0.50%) PCI DSS
2 4 (0.50%) ISO/IEC 27001
2 4 (0.50%) QA
3 1 (0.12%) HL7
3 1 (0.12%) DICOM
3 1 (0.12%) Sarbanes-Oxley
System Software
1 189 (23.54%) Active Directory
2 37 (4.61%) VMware Infrastructure
3 14 (1.74%) XenApp
4 10 (1.25%) Hyper-V
5 9 (1.12%) vSphere
6 8 (1.00%) VMware ESX
6 8 (1.00%) Microsoft App-V
7 3 (0.37%) Citrix Presentation Server
8 2 (0.25%) Xen
8 2 (0.25%) NLBS
8 2 (0.25%) UAG
8 2 (0.25%) VMware ESXi
8 2 (0.25%) XenDesktop
9 1 (0.12%) DFS Replication
9 1 (0.12%) GPFS
9 1 (0.12%) Microsoft Virtual Server
9 1 (0.12%) VMware Server
9 1 (0.12%) MetaFrame
9 1 (0.12%) Terminal Services
9 1 (0.12%) NFS
Systems Management
1 34 (4.23%) SCCM
2 17 (2.12%) ITRS Geneos
3 11 (1.37%) Control-M
4 9 (1.12%) AirWatch
5 5 (0.62%) Tivoli
5 5 (0.62%) Puppet
6 3 (0.37%) SCOM
6 3 (0.37%) Backup Exec
6 3 (0.37%) BladeLogic
6 3 (0.37%) WSUS
7 2 (0.25%) CA Wily
7 2 (0.25%) ARCserve
7 2 (0.25%) Symantec Enterprise Vault
8 1 (0.12%) TeamSite
8 1 (0.12%) Cisco Prime
8 1 (0.12%) ZENworks
8 1 (0.12%) Norton AntiVirus
8 1 (0.12%) MOM
8 1 (0.12%) Systems Management Server (SMS)
8 1 (0.12%) Netcool
Vendors
1 176 (21.92%) Microsoft
2 94 (11.71%) Oracle
3 74 (9.22%) Citrix
4 63 (7.85%) VMware
5 50 (6.23%) Cisco
6 35 (4.36%) Sybase
7 33 (4.11%) Apple
8 31 (3.86%) IBM
9 24 (2.99%) Bloomberg
10 20 (2.49%) TIBCO
11 19 (2.37%) Reuters
12 18 (2.24%) HP
13 15 (1.87%) Lotus
14 14 (1.74%) Google
14 14 (1.74%) Murex
15 13 (1.62%) SAP
16 12 (1.49%) Cognos
17 11 (1.37%) ION Trading
17 11 (1.37%) Red Hat
17 11 (1.37%) Charles River
North West London
Oscar Associates (UK) Ltd
Rate: £150 - £160 per day
Posted: 14 hours ago
City, London
McGregor Boyall
Rate: £130 - £133 per day
Posted: 14 hours ago
Kingston Upon Thames, Surrey
Lewis Paige
Rate: £200 - £300 per day
Posted: 20 hours ago
London
Burnham Resources
Rate: From £15 to £18 per hour
Posted: 21 hours ago
London
Forman Computer Staff
Rate: From £180 to £200 per day
Posted: 22 hours ago
London
Proactive Appointments
Rate: Up to £120/Day
Posted: Yesterday
West London
HAYS INFORMATION TECHNOLOGY
Rate: £120.00 - £125.00 per day
Posted: Yesterday
London
Hatstand Limited
Rate: £400 - £450 per day
Posted: Yesterday
West London
Nationwide People Ltd
Rate: £350 - £400 Per Day Ltd Co Basis
Posted: Yesterday
City, London
TEKsystems
Rate: £400 - £450 per day
Posted: 4 days ago
East London
Eames Consulting
Rate: Up to £550 per day
Posted: 4 days ago
City, London
Nigel Frank International Ltd
Rate: £200 - £350 per day
Posted: 5 days ago
City, London
Salt
Rate: £350 per day
Posted: 5 days ago
London
Computer People
Rate: Negotiable
Posted: 5 days ago
Kingston Upon Thames, Surrey
HAYS INFORMATION TECHNOLOGY
Rate: £280.00 - £300.00 per day
Posted: 5 days ago
South East London
Lorien Resourcing
Posted: 5 days ago
London
Oho Group Ltd.
Rate: £200 - £250 per day
Posted: 5 days ago
London
Oho Group Ltd.
Rate: £175 - £250 per day
Posted: 6 days ago
City, London
Harrington Starr
Rate: £400 - £500 per day
Posted: 6 days ago
Croydon, Surrey
Senitor Associates
Rate: £200 - £240 per day
Posted: 6 days ago