The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 88 106 71
Rank change year-on-year
+18 -35
Contract jobs requiring a Support Analyst 518 504 606
As % of all contract IT jobs located in London 2.21% 2.03% 2.68%
As % of the Job Titles category 2.40% 2.18% 2.88%
Number of daily rates quoted 338 270 360
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£288 £300 £300
Average daily rate % change year-on-year
-4.16% -
90% offered a daily rate of more than £150 £135 £148
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £200 £225 £200
% change year-on-year
-11.11% +12.50%
Number of hourly rates quoted 64 73 80
Average hourly rate £18.00 £20.00 £20.00
Average hourly rate % change year-on-year
-10.00% -
90% offered a hourly rate of more than £11.59 £11.50 £13.85
10% offered a hourly rate of more than £26.53 £27.50 £45.15
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21620 23101 21047
As % of all contract IT jobs located in London 92.28% 93.19% 93.03%
Number of daily rates quoted 15578 15961 14010
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £263 £275 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 433 386 534
Average hourly rate £17.50 £18.50 £19.50
Average hourly rate % change year-on-year
-5.40% -5.12%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £37.50 £40.00 £47.25
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 26 November 2014.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 26 November 2014.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 148 £350 +16.66% 70
Feltham +7 5 £272 -
Canary Wharf +12 4 - -
Chessington - 4 £155 - 1
Uxbridge +2 3 £215 -38.57% 2
Wembley - 3 £150 - 1
Bromley +4 2 £550 -
Croydon -8 1 £160 - 1
Kingston Upon Thames - 1 - - 1
Sidcup - - - -
Stanmore - - - -
Surbiton - - - -
Twickenham - - - -
Upminster - - - -
Docklands, London - - - -
Westminster - - - -
Enfield - - - -
Barnet - - - -
Beckenham - - - -
Brentford - - - - 1
Greenford - - - -
Harrow - - - -
Hounslow - - - -
Southwark - - - -
Mayfair - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 26 November 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 484 (47.22%) Windows
2 312 (30.44%) SQL
3 302 (29.46%) Finance
4 271 (26.44%) Microsoft
5 253 (24.68%) Active Directory
6 231 (22.54%) MS Office
7 226 (22.05%) Windows 7
8 225 (21.95%) UNIX
9 194 (18.93%) ITIL
10 185 (18.05%) Banking
11 154 (15.02%) Oracle
12 152 (14.83%) Front Office
13 141 (13.76%) Citrix
14 128 (12.49%) MS Excel
15 118 (11.51%) Windows XP
16 113 (11.02%) SQL Server
17 107 (10.44%) Windows Server 2008
18 104 (10.15%) MS Exchange
19 101 (9.85%) Linux
20 89 (8.68%) Blackberry
21 87 (8.49%) Investment Banking
22 85 (8.29%) Windows Server 2003
23 78 (7.61%) VMware
24 75 (7.32%) Java
24 75 (7.32%) Analytical Skills
25 62 (6.05%) Fixed Income
26 59 (5.76%) SharePoint
27 58 (5.66%) Perl
28 56 (5.46%) Derivative
29 55 (5.37%) Sybase

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 26 November 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 104 (10.15%) MS Exchange
2 59 (5.76%) SharePoint
3 44 (4.29%) Exchange Server 2010
4 29 (2.83%) Blackberry Enterprise Server
5 22 (2.15%) Exchange Server 2007
5 22 (2.15%) WorkSite
6 20 (1.95%) IIS
7 19 (1.85%) IBM Notes
7 19 (1.85%) WebSphere
8 18 (1.76%) SharePoint 2010
9 13 (1.27%) Tomcat
10 10 (0.98%) TIBCO EMS
10 10 (0.98%) Exchange Server 2003
11 7 (0.68%) Apache
11 7 (0.68%) Lync
12 6 (0.59%) MQSeries
12 6 (0.59%) BizTalk Server
13 5 (0.49%) Documentum
13 5 (0.49%) SharePoint 2013
14 4 (0.39%) WebSphere Process Server
Applications
1 231 (22.54%) MS Office
2 128 (12.49%) MS Excel
3 27 (2.63%) MS PowerPoint
4 9 (0.88%) MS Visio
5 7 (0.68%) MS Project
6 4 (0.39%) Adobe Creative Suite
7 3 (0.29%) InfoPath
7 3 (0.29%) Spreadsheet
7 3 (0.29%) Final Cut Pro
8 2 (0.20%) PowerPivot
9 1 (0.098%) S-PLUS
9 1 (0.098%) InDesign
9 1 (0.098%) Adobe Captivate
Business Applications
1 23 (2.24%) Markit EDM
2 11 (1.07%) CODA-Financials
2 11 (1.07%) Oracle Financials
2 11 (1.07%) Oracle EBS R12
3 10 (0.98%) ION MarketView
3 10 (0.98%) Agresso
4 7 (0.68%) HiPortfolio
4 7 (0.68%) Oracle EBS
5 6 (0.59%) Oracle Payables
5 6 (0.59%) Oracle Receivables
5 6 (0.59%) Oracle General Ledger
5 6 (0.59%) Dynamics CRM
5 6 (0.59%) RMDS
5 6 (0.59%) Oracle ERP
6 4 (0.39%) Dynamics NAV
6 4 (0.39%) SimCorp Dimension
7 3 (0.29%) Oracle Applications
7 3 (0.29%) Adaptiv
7 3 (0.29%) Front Arena
7 3 (0.29%) Academy Housing
Cloud Services
1 14 (1.37%) Office 365
2 6 (0.59%) Microsoft Azure
3 5 (0.49%) Google Apps
4 1 (0.098%) SaaS
4 1 (0.098%) Amazon AWS
Communications & Networking
1 43 (4.20%) TCP/IP
2 42 (4.10%) WAN
3 40 (3.90%) DNS
4 35 (3.41%) LAN
5 33 (3.22%) DHCP
6 28 (2.73%) Internet
6 28 (2.73%) Firewall
7 26 (2.54%) FTP
7 26 (2.54%) SAN
8 25 (2.44%) VPN
9 22 (2.15%) Wireless
10 18 (1.76%) VoIP
11 9 (0.88%) HTTP
11 9 (0.88%) NAS
12 7 (0.68%) BIG-IP
13 6 (0.59%) Multicast
13 6 (0.59%) IP Telephony
14 5 (0.49%) 3G
14 5 (0.49%) MPLS
14 5 (0.49%) Intranet
Database & Business Intelligence
1 113 (11.02%) SQL Server
2 31 (3.02%) Oracle Database
3 27 (2.63%) SQL Server 2008
4 23 (2.24%) Relational Database
5 21 (2.05%) SQL Server 2005
6 15 (1.46%) Data Warehouse
7 13 (1.27%) Oracle Reports
7 13 (1.27%) SQL Server Reporting Services
8 12 (1.17%) Crystal Reports
9 11 (1.07%) SQL Server Integration Services
9 11 (1.07%) SQL Server 2012
10 7 (0.68%) RDBMS
10 7 (0.68%) BusinessObjects XI
11 6 (0.59%) MS Access
12 5 (0.49%) MySQL
13 4 (0.39%) Big Data
13 4 (0.39%) Oracle BI EE
13 4 (0.39%) DB2
14 3 (0.29%) Oracle Database 11g
14 3 (0.29%) MarkLogic
Development Applications
1 14 (1.37%) JIRA
2 13 (1.27%) Team Foundation Server
3 6 (0.59%) Subversion
4 5 (0.49%) Visual Studio
4 5 (0.49%) VSS/SourceSafe
4 5 (0.49%) Toad
4 5 (0.49%) TeamCity
4 5 (0.49%) SQL Server Management Studio (SSMS)
5 4 (0.39%) Serena SBM
6 2 (0.20%) Atlassian Bamboo
6 2 (0.20%) Oracle APEX
6 2 (0.20%) Eclipse
7 1 (0.098%) QuickTest Pro
7 1 (0.098%) Jenkins
7 1 (0.098%) Git (software)
General
1 302 (29.46%) Finance
2 185 (18.05%) Banking
3 152 (14.83%) Front Office
4 87 (8.49%) Investment Banking
5 50 (4.88%) Legal
6 45 (4.39%) Law
7 36 (3.51%) Back Office
8 32 (3.12%) Retail
9 14 (1.37%) Financial Institution
10 10 (0.98%) Advertising
11 9 (0.88%) Telecoms
12 8 (0.78%) German Language
13 7 (0.68%) Manufacturing
13 7 (0.68%) Marketing
14 6 (0.59%) French Language
15 5 (0.49%) Publishing
15 5 (0.49%) General Ledger
16 4 (0.39%) Spanish Language
17 3 (0.29%) Multimedia
17 3 (0.29%) Mandarin Language
Libraries, Frameworks & Software Standards
1 55 (5.37%) FIX Protocol
2 37 (3.61%) .NET
3 29 (2.83%) Middleware
4 17 (1.66%) XML
4 17 (1.66%) WebSphere MQ
5 16 (1.56%) HTML
6 12 (1.17%) Rendezvous
7 10 (0.98%) Web Services
7 10 (0.98%) CSS
8 6 (0.59%) jQuery
9 5 (0.49%) XSLT
9 5 (0.49%) Classic ASP
9 5 (0.49%) J2EE
9 5 (0.49%) Murex MxML
10 4 (0.39%) ASP.NET
11 3 (0.29%) FpML
11 3 (0.29%) JDBC
11 3 (0.29%) COM
11 3 (0.29%) CGI
11 3 (0.29%) .NET Framework
Miscellaneous
1 89 (8.68%) Blackberry
2 75 (7.32%) Analytical Skills
3 62 (6.05%) Fixed Income
4 56 (5.46%) Derivative
5 49 (4.78%) Equities
6 31 (3.02%) Foreign Exchange (FX)
7 26 (2.54%) Fat Client
7 26 (2.54%) Management Information System
7 26 (2.54%) Thin Client
8 22 (2.15%) NHS
9 17 (1.66%) Smartphone
9 17 (1.66%) iPhone
10 16 (1.56%) SWIFT
10 16 (1.56%) Credit Derivative
11 14 (1.37%) Credit Risk
11 14 (1.37%) Client/Server
12 13 (1.27%) Handset
13 11 (1.07%) Statistics
13 11 (1.07%) Computer Science
14 10 (0.98%) Smartcard
Operating Systems
1 484 (47.22%) Windows
2 226 (22.05%) Windows 7
3 225 (21.95%) UNIX
4 118 (11.51%) Windows XP
5 107 (10.44%) Windows Server 2008
6 101 (9.85%) Linux
7 85 (8.29%) Windows Server 2003
8 26 (2.54%) Android
9 25 (2.44%) Windows 8
10 24 (2.34%) Solaris
10 24 (2.34%) Windows Vista
11 20 (1.95%) Windows Server 2012
11 20 (1.95%) Mac OS X
12 16 (1.56%) Red Hat Enterprise Linux
13 14 (1.37%) AIX
14 10 (0.98%) Mac OS
15 5 (0.49%) Apple iOS
16 4 (0.39%) Oracle Linux
16 4 (0.39%) Windows 2000
17 3 (0.29%) Windows NT
Processes & Methodologies
1 194 (18.93%) ITIL
2 46 (4.49%) Asset Management
3 40 (3.90%) Problem Management
4 38 (3.71%) Incident Management
5 34 (3.32%) Change Management
6 32 (3.12%) Service Delivery
7 29 (2.83%) Electronic Trading
7 29 (2.83%) Investment Management
8 28 (2.73%) Change Control
9 27 (2.63%) Service Management
9 27 (2.63%) Migration
10 25 (2.44%) User Acceptance Testing
10 25 (2.44%) Low Latency
11 24 (2.34%) CRM
12 21 (2.05%) Project Management
12 21 (2.05%) Root Cause Analysis
13 19 (1.85%) Stakeholder Management
13 19 (1.85%) Business Continuity
14 18 (1.76%) Business Analysis
14 18 (1.76%) Disaster Recovery
Programming Languages
1 312 (30.44%) SQL
2 75 (7.32%) Java
3 58 (5.66%) Perl
4 47 (4.59%) C#
5 42 (4.10%) C++
5 42 (4.10%) PowerShell
6 35 (3.41%) Shell Script
7 25 (2.44%) VBA
8 22 (2.15%) PL/SQL
9 21 (2.05%) Bash Shell
10 19 (1.85%) Python
11 17 (1.66%) VB
12 16 (1.56%) T-SQL
12 16 (1.56%) JavaScript
13 12 (1.17%) C
14 11 (1.07%) Korn
15 8 (0.78%) VB6
16 7 (0.68%) VBScript
17 2 (0.20%) ActionScript 2.0
17 2 (0.20%) Data Analysis Expressions (DAX)
Qualifications
1 43 (4.20%) Degree
2 42 (4.10%) MCP
3 38 (3.71%) Microsoft Certification
4 27 (2.63%) ITIL Certification
5 20 (1.95%) Security Cleared
6 16 (1.56%) MCITP
7 15 (1.46%) MOS
8 14 (1.37%) ITIL Foundation Certificate
8 14 (1.37%) SC Cleared
9 13 (1.27%) A+ Certification
10 12 (1.17%) MCDST
11 10 (0.98%) MCSA
12 7 (0.68%) Cisco Certification
13 5 (0.49%) MCSE
14 4 (0.39%) MCTS
15 3 (0.29%) CCNP
15 3 (0.29%) CCNA
16 2 (0.20%) CTC Cleared
16 2 (0.20%) Network+ Certification
17 1 (0.098%) ACCA
Quality Assurance & Compliance
1 41 (4.00%) SLA
2 6 (0.59%) Sarbanes-Oxley
3 4 (0.39%) QA
4 3 (0.29%) PCI DSS
5 2 (0.20%) ISO/IEC 20000
5 2 (0.20%) ISO/IEC 27001
6 1 (0.098%) FATCA
6 1 (0.098%) Solvency II
6 1 (0.098%) Dodd-Frank
System Software
1 253 (24.68%) Active Directory
2 43 (4.20%) XenApp
2 43 (4.20%) VMware Infrastructure
3 21 (2.05%) XenDesktop
4 14 (1.37%) Hyper-V
5 8 (0.78%) vSphere
5 8 (0.78%) Terminal Services
6 6 (0.59%) VMware Server
6 6 (0.59%) Xen
7 5 (0.49%) VMware ESX
7 5 (0.49%) NLBS
8 4 (0.39%) VMware Workstation
8 4 (0.39%) MetaFrame
9 3 (0.29%) UAG
9 3 (0.29%) VMware ESXi
9 3 (0.29%) XenServer
10 2 (0.20%) Platform Symphony
10 2 (0.20%) DFS Replication
10 2 (0.20%) Citrix Presentation Server
10 2 (0.20%) Tivoli Workload Scheduler
Systems Management
1 33 (3.22%) SCCM
2 25 (2.44%) ITRS Geneos
3 18 (1.76%) Control-M
4 12 (1.17%) WSUS
5 7 (0.68%) Tivoli
6 6 (0.59%) Symantec Enterprise Vault
7 5 (0.49%) Backup Exec
7 5 (0.49%) Casper Suite
8 4 (0.39%) SCOM
8 4 (0.39%) NetBackup
8 4 (0.39%) Tivoli Monitoring
9 3 (0.29%) Systems Management Server (SMS)
9 3 (0.29%) HP Quality Center
9 3 (0.29%) SCSM
10 2 (0.20%) SCVMM
10 2 (0.20%) Norton AntiVirus
10 2 (0.20%) CA SiteMinder
11 1 (0.098%) Oracle Enterprise Manager
11 1 (0.098%) Foglight
11 1 (0.098%) DameWare
Vendors
1 271 (26.44%) Microsoft
2 154 (15.02%) Oracle
3 141 (13.76%) Citrix
4 78 (7.61%) VMware
5 55 (5.37%) Sybase
6 54 (5.27%) Cisco
7 45 (4.39%) Bloomberg
8 38 (3.71%) Apple
9 37 (3.61%) Reuters
10 32 (3.12%) thinkFolio
11 25 (2.44%) HP
12 22 (2.15%) Fidessa
12 22 (2.15%) IBM
13 21 (2.05%) Cognos
13 21 (2.05%) TIBCO
14 19 (1.85%) Sun
14 19 (1.85%) Lotus
15 18 (1.76%) Symantec
15 18 (1.76%) Remedy
15 18 (1.76%) Charles River
West London
Kelway Ltd
Rate: Up to £150 per day
Posted: 15 hours ago
City of London
Real Staffing
Rate: £400 - £500 per day
Posted: 18 hours ago
Central London / West End
@ITS
Rate: From £120 to £140 per day
Posted: 20 hours ago
London
X4 Group
Rate: £100 - 140 per day
Posted: Yesterday
London
Benedict Cole Limited
Posted: Yesterday
Wembley, Middlesex
ComputAppoint
Rate: £90 - £130 per day
Posted: Yesterday
South West London
Premier IT
Rate: £100 - £150 per day
Posted: 2 days ago
London
Eaglecliff
Rate: From £300 to £450 per day
Posted: 2 days ago
City, London
TEKsystems
Rate: £475 - £525 per day + competitive
Posted: 2 days ago
London
Information Technology Services
Rate: £150 - 180 per day
Posted: 3 days ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 5 days ago
London
Harrington Starr
Rate: £350 - £450 per day
Posted: 5 days ago
West London
Vadis People
Rate: circ £175 per day
Posted: 5 days ago
Central London / West End
@ITS
Rate: From £120 to £170 per day
Posted: 5 days ago
London
TEKsystems
Rate: £180 per day
Posted: 5 days ago
London
Opilio Recruitment
Rate: £150 - 180 per day + Benefits
Posted: 5 days ago
London
Lorien Resourcing
Rate: £400 - £500 per day
Posted: 5 days ago
London
Certes Computing Ltd
Rate: £120 - £135 per day
Posted: 5 days ago
London
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per day
Posted: 5 days ago
City, London
Experis Ltd
Rate: £150 - £170 per day
Posted: 6 days ago