The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 102 92 72
Rank change year-on-year
-10 -20
Contract jobs requiring a Support Analyst 460 517 672
As % of all contract IT jobs located in London 2.02% 2.17% 2.58%
As % of the Job Titles category 2.17% 2.35% 2.77%
Number of daily rates quoted 317 295 357
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£313 £325 £325
Average daily rate % change year-on-year
-3.84% -
90% offered a daily rate of more than £133 £150 £165
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £208 £214 £220
% change year-on-year
-2.92% -2.84%
Number of hourly rates quoted 47 70 116
Average hourly rate £19.00 £19.00 £18.00
Average hourly rate % change year-on-year
- +5.55%
90% offered a hourly rate of more than £12.50 £11.95 £12.80
10% offered a hourly rate of more than £23.52 £25.10 £27.50
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21167 21997 24240
As % of all contract IT jobs located in London 92.81% 92.33% 92.92%
Number of daily rates quoted 14614 14966 15702
Average daily rate £425 £445 £425
Average daily rate % change year-on-year
-4.49% +4.70%
90% offered a daily rate of more than £265 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 391 476 629
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £12.50 £13.00
10% offered a hourly rate of more than £38.86 £43.50 £41.50
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
Support Analyst
England

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 10 July 2014.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 10 July 2014.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 139 £325 - 61
Brentford - 5 £282 -
Sidcup +1 4 - -
Croydon +2 3 £125 -40.47% 2
Canary Wharf +22 2 £400 +100.00%
Finchley - 2 £150 -
Hounslow +11 1 £168 +55.81%
Harrow +2 1 £125 - 1
Uxbridge -4 1 £260 -
West Drayton - 1 - -
Barnet - 1 £130 -
Romford - 1 - -
Mitcham - - - -
Orpington - - - -
Bromley - - - -
Chislehurst - - - -
Stanmore - - - -
Paddington - - - -
Wimbledon - - - - 1
Westminster - - - -
Chiswick - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 10 July 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 469 (50.92%) Windows
2 275 (29.86%) Finance
3 242 (26.28%) Microsoft
4 238 (25.84%) SQL
5 227 (24.65%) Windows 7
6 224 (24.32%) Active Directory
7 215 (23.34%) MS Office
8 191 (20.74%) ITIL
9 164 (17.81%) UNIX
10 145 (15.74%) Citrix
11 140 (15.20%) MS Excel
12 138 (14.98%) Banking
13 132 (14.33%) Oracle
14 111 (12.05%) Windows XP
15 104 (11.29%) SQL Server
16 97 (10.53%) MS Exchange
17 92 (9.99%) Front Office
18 87 (9.45%) Blackberry
19 84 (9.12%) VMware
20 83 (9.01%) Windows Server 2008
21 80 (8.69%) Linux
22 68 (7.38%) Java
23 59 (6.41%) Windows Server 2003
23 59 (6.41%) SharePoint
24 58 (6.30%) Law
25 56 (6.08%) VMware Infrastructure
26 55 (5.97%) Derivative
27 54 (5.86%) Microsoft Certification
27 54 (5.86%) Perl
28 50 (5.43%) Investment Banking

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 10 July 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 97 (10.53%) MS Exchange
2 59 (6.41%) SharePoint
3 38 (4.13%) Exchange Server 2010
4 31 (3.37%) Blackberry Enterprise Server
5 28 (3.04%) Exchange Server 2007
6 26 (2.82%) IBM Notes
7 21 (2.28%) IIS
8 17 (1.85%) SharePoint 2010
9 15 (1.63%) Exchange Server 2003
10 13 (1.41%) Lync
11 12 (1.30%) WorkSite
12 10 (1.09%) WebSphere
13 9 (0.98%) BizTalk Server
13 9 (0.98%) WebLogic
14 8 (0.87%) Apache
15 6 (0.65%) SAS
15 6 (0.65%) Oracle Service Bus
16 4 (0.43%) Tomcat
17 3 (0.33%) Liferay
17 3 (0.33%) WebSphere Process Server
Applications
1 215 (23.34%) MS Office
2 140 (15.20%) MS Excel
3 33 (3.58%) MS PowerPoint
4 13 (1.41%) InfoPath
5 9 (0.98%) MS Project
6 8 (0.87%) MS Visio
7 2 (0.22%) InDesign
7 2 (0.22%) CINEMA 4D
7 2 (0.22%) Spreadsheet
7 2 (0.22%) Vectorworks
7 2 (0.22%) PowerPivot
8 1 (0.11%) Photoshop
Business Applications
1 16 (1.74%) Agresso
2 12 (1.30%) RMDS
2 12 (1.30%) Dynamics CRM
3 8 (0.87%) Minerva
4 7 (0.76%) Endur
4 7 (0.76%) Oracle EBS
5 6 (0.65%) ION MarketView
5 6 (0.65%) Aligne
6 5 (0.54%) Capstone
6 5 (0.54%) Tesseract
7 4 (0.43%) ZaiNet
8 3 (0.33%) Cognos TM1
8 3 (0.33%) HFM
8 3 (0.33%) Cerner Millennium
8 3 (0.33%) Oracle Financials
8 3 (0.33%) Oracle 11i
8 3 (0.33%) Oracle ERP
8 3 (0.33%) Front Arena
8 3 (0.33%) Oracle General Ledger
8 3 (0.33%) Eikon
Cloud Services
1 15 (1.63%) Office 365
2 7 (0.76%) Google Apps
3 3 (0.33%) SaaS
4 1 (0.11%) Amazon AWS
Communications & Networking
1 45 (4.89%) LAN
2 40 (4.34%) WAN
3 39 (4.23%) TCP/IP
4 36 (3.91%) VPN
5 34 (3.69%) DNS
6 30 (3.26%) Internet
6 30 (3.26%) Firewall
7 27 (2.93%) Wireless
8 22 (2.39%) DHCP
9 20 (2.17%) FTP
9 20 (2.17%) SAN
10 15 (1.63%) VoIP
11 12 (1.30%) IP Telephony
12 8 (0.87%) HTTP
13 7 (0.76%) NAS
14 6 (0.65%) VLAN
14 6 (0.65%) Cisco IOS
14 6 (0.65%) Intranet
15 5 (0.54%) SSL
16 4 (0.43%) LDAP
Database & Business Intelligence
1 104 (11.29%) SQL Server
2 36 (3.91%) Oracle Database
3 28 (3.04%) Data Warehouse
4 18 (1.95%) SQL Server Integration Services
4 18 (1.95%) SQL Server 2008
5 17 (1.85%) SQL Server Reporting Services
6 16 (1.74%) SQL Server 2005
6 16 (1.74%) Relational Database
7 12 (1.30%) SQL Server Analysis Services
8 9 (0.98%) Data Mining
9 8 (0.87%) Oracle Database 11g
10 7 (0.76%) Oracle Reports
11 5 (0.54%) Oracle Database 10g
11 5 (0.54%) SQL Server 2012
12 4 (0.43%) Oracle ODI
12 4 (0.43%) SQL Server 2000
12 4 (0.43%) MySQL
12 4 (0.43%) OLAP
13 3 (0.33%) RDBMS
13 3 (0.33%) Essbase
Development Applications
1 14 (1.52%) Oracle Forms
2 7 (0.76%) JIRA
3 5 (0.54%) Visual Studio
3 5 (0.54%) Toad
3 5 (0.54%) Subversion
4 3 (0.33%) TeamCity
4 3 (0.33%) Team Foundation Server
5 2 (0.22%) ClearCase
5 2 (0.22%) Serena SBM
5 2 (0.22%) Oracle APEX
6 1 (0.11%) Atlassian Bamboo
6 1 (0.11%) Eclipse
6 1 (0.11%) MSI
General
1 275 (29.86%) Finance
2 138 (14.98%) Banking
3 92 (9.99%) Front Office
4 58 (6.30%) Law
5 50 (5.43%) Investment Banking
6 45 (4.89%) Legal
7 26 (2.82%) Back Office
8 24 (2.61%) Retail
9 18 (1.95%) Financial Institution
10 15 (1.63%) Advertising
11 9 (0.98%) Pharmaceutical
11 9 (0.98%) Marketing
12 8 (0.87%) Telecoms
13 7 (0.76%) German Language
14 6 (0.65%) Local Government
15 5 (0.54%) General Ledger
16 4 (0.43%) Publishing
16 4 (0.43%) Billing
17 2 (0.22%) Italian Language
17 2 (0.22%) Multimedia
Libraries, Frameworks & Software Standards
1 37 (4.02%) .NET
2 28 (3.04%) XML
3 22 (2.39%) HTML
4 14 (1.52%) Web Services
5 13 (1.41%) FIX Protocol
6 11 (1.19%) Middleware
7 10 (1.09%) ASP.NET
8 8 (0.87%) XSLT
8 8 (0.87%) QuickFIX
9 7 (0.76%) .NET Framework
9 7 (0.76%) J2EE
10 6 (0.65%) WebSphere MQ
11 5 (0.54%) Rendezvous
11 5 (0.54%) CSS
12 4 (0.43%) Spring
13 3 (0.33%) WSDL
13 3 (0.33%) MDX
13 3 (0.33%) JSP
14 2 (0.22%) SOAP
14 2 (0.22%) Struts
Miscellaneous
1 87 (9.45%) Blackberry
2 55 (5.97%) Derivative
3 44 (4.78%) Fixed Income
4 28 (3.04%) Equities
5 26 (2.82%) Foreign Exchange (FX)
6 19 (2.06%) NHS
7 18 (1.95%) Management Information System
8 16 (1.74%) iPhone
9 11 (1.19%) Handset
10 9 (0.98%) AS400
10 9 (0.98%) Thin Client
10 9 (0.98%) Hedge funds
10 9 (0.98%) Fat Client
11 8 (0.87%) Credit Risk
11 8 (0.87%) Credit Derivative
11 8 (0.87%) Computer Science
12 7 (0.76%) Tandem
12 7 (0.76%) Client/Server
12 7 (0.76%) Reference Data
12 7 (0.76%) SWIFT
Operating Systems
1 469 (50.92%) Windows
2 227 (24.65%) Windows 7
3 164 (17.81%) UNIX
4 111 (12.05%) Windows XP
5 83 (9.01%) Windows Server 2008
6 80 (8.69%) Linux
7 59 (6.41%) Windows Server 2003
8 32 (3.47%) Mac OS X
9 24 (2.61%) Windows 8
10 21 (2.28%) Windows Vista
11 20 (2.17%) Solaris
12 19 (2.06%) Android
13 15 (1.63%) Red Hat Enterprise Linux
14 11 (1.19%) Windows Server 2012
15 9 (0.98%) Mac OS
15 9 (0.98%) Apple iOS
16 8 (0.87%) Windows 2000
17 6 (0.65%) Windows Mobile
18 3 (0.33%) Mac OS X Server
18 3 (0.33%) AIX
Processes & Methodologies
1 191 (20.74%) ITIL
2 40 (4.34%) Incident Management
3 33 (3.58%) Electronic Trading
4 32 (3.47%) Asset Management
4 32 (3.47%) Service Management
4 32 (3.47%) Change Management
5 29 (3.15%) Low Latency
6 28 (3.04%) Project Management
7 27 (2.93%) Migration
7 27 (2.93%) Change Control
8 25 (2.71%) Root Cause Analysis
8 25 (2.71%) CRM
9 24 (2.61%) Service Delivery
10 23 (2.50%) Document Management
10 23 (2.50%) Investment Management
11 20 (2.17%) Problem Management
12 19 (2.06%) ITSM
13 18 (1.95%) User Acceptance Testing
14 17 (1.85%) E-Commerce
14 17 (1.85%) Business Intelligence
Programming Languages
1 238 (25.84%) SQL
2 68 (7.38%) Java
3 54 (5.86%) Perl
4 45 (4.89%) C#
5 44 (4.78%) Python
6 32 (3.47%) PL/SQL
7 30 (3.26%) C++
8 20 (2.17%) Shell Script
9 19 (2.06%) Bash Shell
9 19 (2.06%) VBA
10 17 (1.85%) PowerShell
11 15 (1.63%) JavaScript
12 14 (1.52%) T-SQL
13 13 (1.41%) C
14 7 (0.76%) VB
15 6 (0.65%) XPath
16 5 (0.54%) ActionScript 2.0
16 5 (0.54%) VBScript
16 5 (0.54%) ActionScript
17 4 (0.43%) Korn
Qualifications
1 54 (5.86%) Microsoft Certification
2 47 (5.10%) Degree
3 42 (4.56%) MCP
4 26 (2.82%) ITIL Certification
5 20 (2.17%) Security Cleared
6 19 (2.06%) MCSE
7 13 (1.41%) MCSA
8 12 (1.30%) MOS
8 12 (1.30%) SC Cleared
9 10 (1.09%) MCTS
9 10 (1.09%) MCITP
10 9 (0.98%) A+ Certification
10 9 (0.98%) Cisco Certification
11 6 (0.65%) CCNA
11 6 (0.65%) MCDST
12 5 (0.54%) BC Cleared
12 5 (0.54%) DV Cleared
13 4 (0.43%) CCNP
14 3 (0.33%) VMware Certified Professional (VCP)
15 2 (0.22%) PMP
Quality Assurance & Compliance
1 40 (4.34%) SLA
2 12 (1.30%) QA
3 9 (0.98%) Sarbanes-Oxley
4 4 (0.43%) Data Quality
5 1 (0.11%) Dodd-Frank
5 1 (0.11%) HL7
5 1 (0.11%) PCI DSS
5 1 (0.11%) Solvency II
System Software
1 224 (24.32%) Active Directory
2 56 (6.08%) VMware Infrastructure
3 25 (2.71%) XenApp
4 11 (1.19%) Terminal Services
5 9 (0.98%) Hyper-V
5 9 (0.98%) vSphere
6 8 (0.87%) VMware ESX
7 7 (0.76%) VMware ESXi
8 6 (0.65%) XenServer
9 5 (0.54%) XenDesktop
10 2 (0.22%) VMware Server
10 2 (0.22%) Tivoli Workload Scheduler
10 2 (0.22%) Terminal Server
10 2 (0.22%) Veritas Cluster Server
11 1 (0.11%) DFS Replication
11 1 (0.11%) Apache ZooKeeper
11 1 (0.11%) Microsoft App-V
11 1 (0.11%) Xen
11 1 (0.11%) NLBS
11 1 (0.11%) Microsoft Virtual Server
Systems Management
1 43 (4.67%) SCCM
2 30 (3.26%) ITRS Geneos
3 10 (1.09%) Tivoli
3 10 (1.09%) Control-M
4 9 (0.98%) Backup Exec
5 6 (0.65%) Nagios
5 6 (0.65%) Oracle Enterprise Manager
5 6 (0.65%) Systems Management Server (SMS)
6 5 (0.54%) Tivoli NetView
7 4 (0.43%) Tivoli Storage Manager
8 3 (0.33%) Tivoli Monitoring
9 2 (0.22%) OpenView
9 2 (0.22%) CA SiteMinder
9 2 (0.22%) ServiceCenter
10 1 (0.11%) SCOrch
10 1 (0.11%) SCSM
10 1 (0.11%) Norton AntiVirus
10 1 (0.11%) MIMEsweeper
10 1 (0.11%) WMI
10 1 (0.11%) WSUS
Vendors
1 242 (26.28%) Microsoft
2 145 (15.74%) Citrix
3 132 (14.33%) Oracle
4 84 (9.12%) VMware
5 47 (5.10%) Apple
6 45 (4.89%) Cisco
7 42 (4.56%) Sybase
8 37 (4.02%) Reuters
9 36 (3.91%) Bloomberg
10 34 (3.69%) HP
11 27 (2.93%) Lotus
12 14 (1.52%) SAP
12 14 (1.52%) Cognos
12 14 (1.52%) Sun
13 13 (1.41%) Adobe
13 13 (1.41%) Fidessa
13 13 (1.41%) Charles River
14 12 (1.30%) Remedy
15 11 (1.19%) Red Hat
15 11 (1.19%) EMC
City, London
McGregor Boyall
Rate: £400 - £445 per day
Posted: 3 hours ago
City, London
McGregor Boyall
Rate: £112 per day
Posted: 18 hours ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 19 hours ago
City, London
Connectus
Rate: £120 - £150 per day
Posted: 21 hours ago
London
ComputAppoint
Rate: £300 - £325 per day
Posted: 23 hours ago
London
Hatstand Limited
Rate: £400 - £450 per day
Posted: Yesterday
City of London
Orgtel
Rate: £400 - £450 per day + competitive
Posted: Yesterday
City of London
Real Staffing
Rate: £400 - £600 per day
Posted: Yesterday
City of London
Argyll Scott
Rate: £14 - £15 per hour
Posted: 2 days ago
London
Hatstand Limited
Rate: £400 - £450 per day
Posted: 2 days ago
London
Information Technology Services
Rate: £250 - 300 per day
Posted: 2 days ago
Harrow, Middlesex
Ashdown IT
Rate: £120 - £130 per day
Posted: 5 days ago
London
Hays IT - Uk Posting account
Rate: £600.00 - £700.00 per day
Posted: 5 days ago
City, London
Vivid Resourcing Ltd
Rate: £1 - £150 per day
Posted: 6 days ago
City, London
Experis Ltd
Rate: £150 - £170 per day
Posted: 6 days ago
London
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 6 days ago
London
Hays IT - Uk Posting account
Rate: £250.00 - £400.00 per day
Posted: 7 days ago
London
Templeton and Partners - SAP & UK Account
Rate: £32k - 38k per year + Excellent Benefits
Posted: 8 days ago
City of London
Real Staffing
Rate: £150 - £180 per day
Posted: 14 days ago
London
Orgtel
Rate: £400 - £500 per day
Posted: 15 days ago