The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / London
Rank 181 172 114
Rank change year-on-year
-9 -58
Contract jobs requiring a Support Analyst 245 308 427
As % of all contract IT jobs located in London 1.26% 1.44% 2.00%
As % of the Job Titles category 1.33% 1.51% 2.11%
Number of daily rates quoted 150 201 304
Median daily rate £277 £320 £328
Median daily rate % change year-on-year
-13.59% -2.29%
90% offered a daily rate of more than £135 £151 £140
10% offered a daily rate of more than £452 £485 £525
UK excluding London median daily rate £175 £240 £220
% change year-on-year
-27.00% +8.97%
Number of hourly rates quoted 14 18 23
Median hourly rate £19.75 £17.50 £15.00
Median hourly rate % change year-on-year
+12.85% +16.66%
90% offered a hourly rate of more than £14.83 £13.35 £12.50
10% offered a hourly rate of more than £23.00 £29.00 £137.00
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18371 20379 20271
As % of all contract IT jobs located in London 94.83% 95.05% 94.84%
Number of daily rates quoted 13156 14451 14262
Median daily rate £475 £450 £445
Median daily rate % change year-on-year
+5.55% +1.12%
90% offered a daily rate of more than £300 £300 £270
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 245 308 344
Median hourly rate £23.00 £17.00 £18.50
Median hourly rate % change year-on-year
+35.29% -8.10%
90% offered a hourly rate of more than £13.50 £11.00 £12.50
10% offered a hourly rate of more than £55.00 £45.00 £43.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 24 February 2017.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 24 February 2017.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -31 38 £325 -13.33% 23
Chessington -2 2 £300 +100.00%
Beckenham - 2 - -
Bromley - 1 - -
Uxbridge - 1 £300 -
Docklands, London - 1 - - 1
Chiswick - 1 £185 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 February 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 267 (48.81%) Windows
2 181 (33.09%) Microsoft
3 156 (28.52%) Active Directory
4 143 (26.14%) Finance
5 138 (25.23%) SQL
6 124 (22.67%) MS Office
7 112 (20.48%) Windows 7
8 110 (20.11%) ITIL
9 93 (17.00%) Banking
10 77 (14.08%) MS Excel
11 69 (12.61%) Citrix
11 69 (12.61%) Windows Server
12 65 (11.88%) Linux
13 61 (11.15%) Unix
14 59 (10.79%) TCP/IP
15 58 (10.60%) Cisco
16 57 (10.42%) VMware
17 55 (10.05%) Front Office
17 55 (10.05%) Oracle
18 50 (9.14%) Blackberry
19 49 (8.96%) SQL Server
20 47 (8.59%) SLA
21 42 (7.68%) VMware Infrastructure
22 41 (7.50%) MS Exchange
23 39 (7.13%) Service Management
24 38 (6.95%) Degree
25 36 (6.58%) Windows Server 2008
26 35 (6.40%) SCCM
26 35 (6.40%) Blackberry Enterprise Server
27 34 (6.22%) Foreign Exchange (FX)

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (7.50%) MS Exchange
2 35 (6.40%) Blackberry Enterprise Server
3 33 (6.03%) IIS
4 28 (5.12%) SharePoint
5 27 (4.94%) Exchange Server 2010
6 16 (2.93%) Skype for Business
7 14 (2.56%) WebSphere
8 13 (2.38%) CMS
8 13 (2.38%) Exchange Server 2007
9 12 (2.19%) Exchange Server 2013
10 11 (2.01%) Drupal
10 11 (2.01%) Tomcat
11 9 (1.65%) WordPress
12 6 (1.10%) Confluence
12 6 (1.10%) IBM Notes
13 3 (0.55%) Apache
13 3 (0.55%) JBoss
14 2 (0.37%) Mule
14 2 (0.37%) SharePoint 2010
14 2 (0.37%) WebSphere Application Server
Applications
1 124 (22.67%) MS Office
2 77 (14.08%) MS Excel
3 15 (2.74%) MS PowerPoint
4 4 (0.73%) MS Project
5 2 (0.37%) Autodesk Flame
5 2 (0.37%) Maya
5 2 (0.37%) NUKE
5 2 (0.37%) Spreadsheet
6 1 (0.18%) MS Visio
Business Applications
1 14 (2.56%) Dynamics CRM
2 7 (1.28%) Minerva
2 7 (1.28%) RMDS
3 6 (1.10%) SimCorp Dimension
4 5 (0.91%) Summit
5 3 (0.55%) Dynamics AX
5 3 (0.55%) HiPortfolio
5 3 (0.55%) Sentinel
6 2 (0.37%) Dynamics NAV
6 2 (0.37%) Lorenzo
6 2 (0.37%) Markit EDM
6 2 (0.37%) Oracle EBS
6 2 (0.37%) Oracle EBS R12
6 2 (0.37%) Oracle General Ledger
6 2 (0.37%) Oracle Payables
6 2 (0.37%) Oracle Receivables
6 2 (0.37%) SAP CO
6 2 (0.37%) SAP FI
6 2 (0.37%) SAP FI/CO
7 1 (0.18%) Eikon
Cloud Services
1 26 (4.75%) Office 365
2 7 (1.28%) Microsoft Azure
3 6 (1.10%) GitHub
4 4 (0.73%) Google Play
4 4 (0.73%) OneDrive
4 4 (0.73%) SaaS
5 3 (0.55%) Amazon AWS
5 3 (0.55%) G Suite
5 3 (0.55%) Google Drive
6 1 (0.18%) Azure Active Directory
6 1 (0.18%) Cloud Computing
6 1 (0.18%) IaaS
6 1 (0.18%) Mimecast
6 1 (0.18%) PaaS
6 1 (0.18%) Taleo
Communications & Networking
1 59 (10.79%) TCP/IP
2 31 (5.67%) Wireless
3 29 (5.30%) Firewall
4 27 (4.94%) LAN
5 23 (4.20%) DNS
5 23 (4.20%) WAN
6 22 (4.02%) DHCP
7 21 (3.84%) VoIP
8 17 (3.11%) VPN
9 10 (1.83%) SAN
10 8 (1.46%) IP Telephony
10 8 (1.46%) Remote Desktop
11 7 (1.28%) OSPF
12 6 (1.10%) Cisco ASA
12 6 (1.10%) Network Security
13 5 (0.91%) BGP
13 5 (0.91%) Cisco IOS
14 4 (0.73%) Internet
14 4 (0.73%) Skype
15 3 (0.55%) DMZ
Database & Business Intelligence
1 49 (8.96%) SQL Server
2 20 (3.66%) Oracle Database
3 19 (3.47%) Data Warehouse
4 14 (2.56%) SQL Server Reporting Services
5 13 (2.38%) SQL Server Integration Services
6 11 (2.01%) SQL Server Analysis Services
7 9 (1.65%) Data Mart
8 7 (1.28%) Oracle Database 10g
8 7 (1.28%) Oracle9i Database
8 7 (1.28%) SQL Server 2008
9 6 (1.10%) Relational Database
10 4 (0.73%) BusinessObjects
10 4 (0.73%) SQL Server 2014
11 3 (0.55%) Crystal Reports
11 3 (0.55%) Electronic Patient Records
11 3 (0.55%) OLAP
11 3 (0.55%) QlikView
11 3 (0.55%) SQL Server 2012
12 2 (0.37%) MySQL
12 2 (0.37%) RDBMS
Development Applications
1 18 (3.29%) JIRA
2 8 (1.46%) TeamCity
3 6 (1.10%) Team Foundation Server
4 5 (0.91%) Toad
5 3 (0.55%) Atlassian Bamboo
5 3 (0.55%) Jenkins
5 3 (0.55%) Sonatype Nexus
6 2 (0.37%) MSI
6 2 (0.37%) Subversion
6 2 (0.37%) Visual Studio
7 1 (0.18%) SQL Server Management Studio (SSMS)
General
1 143 (26.14%) Finance
2 93 (17.00%) Banking
3 55 (10.05%) Front Office
4 29 (5.30%) Back Office
4 29 (5.30%) Investment Banking
5 28 (5.12%) Retail
6 22 (4.02%) Legal
7 19 (3.47%) Law
8 13 (2.38%) Advertising
9 12 (2.19%) Financial Institution
10 8 (1.46%) International Banking
11 6 (1.10%) Telecoms
12 5 (0.91%) Retail Banking
13 4 (0.73%) General Ledger
14 2 (0.37%) French Language
14 2 (0.37%) German Language
14 2 (0.37%) Marketing
14 2 (0.37%) Pharmaceutical
14 2 (0.37%) Private Banking
14 2 (0.37%) Spanish Language
Libraries, Frameworks & Software Standards
1 30 (5.48%) FIX Protocol
2 17 (3.11%) Middleware
3 13 (2.38%) .NET
4 11 (2.01%) HTML
5 10 (1.83%) .NET Framework
5 10 (1.83%) CSS
6 9 (1.65%) Murex MxML
7 8 (1.46%) Rendezvous
7 8 (1.46%) XML
8 5 (0.91%) Web Services
9 4 (0.73%) 802.1X
9 4 (0.73%) Software Packaging
9 4 (0.73%) XMPP
10 3 (0.55%) J2EE
10 3 (0.55%) MSMQ
10 3 (0.55%) WebSphere MQ
11 2 (0.37%) AngularJS
11 2 (0.37%) ASP.NET
11 2 (0.37%) jQuery
11 2 (0.37%) Spring
Miscellaneous
1 50 (9.14%) Blackberry
2 34 (6.22%) Foreign Exchange (FX)
3 33 (6.03%) SWIFT
4 32 (5.85%) Equities
5 28 (5.12%) Analytical Skills
5 28 (5.12%) Derivative
6 23 (4.20%) Fixed Income
7 15 (2.74%) iPad
7 15 (2.74%) iPhone
7 15 (2.74%) Video Conferencing
8 13 (2.38%) Smartphone
9 11 (2.01%) NHS
10 10 (1.83%) Data Centre
10 10 (1.83%) Interest Rate Derivative
11 8 (1.46%) Management Information System
12 7 (1.28%) Linux Command Line
13 6 (1.10%) Enterprise Software
14 5 (0.91%) Hedge funds
15 4 (0.73%) Computer Science
15 4 (0.73%) Fat Client
Operating Systems
1 267 (48.81%) Windows
2 112 (20.48%) Windows 7
3 69 (12.61%) Windows Server
4 65 (11.88%) Linux
5 61 (11.15%) Unix
6 36 (6.58%) Windows Server 2008
7 34 (6.22%) Windows 10
8 30 (5.48%) Mac OS X
9 27 (4.94%) Windows Server 2012
10 20 (3.66%) Android
11 19 (3.47%) Windows Server 2003
12 18 (3.29%) Windows 8
13 16 (2.93%) Windows XP
14 7 (1.28%) Apple iOS
15 3 (0.55%) Mac OS
15 3 (0.55%) Solaris
16 2 (0.37%) Oracle Linux
16 2 (0.37%) Red Hat Enterprise Linux
17 1 (0.18%) Scientific Linux
17 1 (0.18%) Windows Phone
Processes & Methodologies
1 110 (20.11%) ITIL
2 39 (7.13%) Service Management
3 32 (5.85%) Asset Management
4 30 (5.48%) Problem Management
5 25 (4.57%) Investment Management
6 23 (4.20%) Change Management
7 20 (3.66%) Migration
8 18 (3.29%) CRM
9 17 (3.11%) Business Continuity
9 17 (3.11%) Cash Management
9 17 (3.11%) Incident Management
10 16 (2.93%) Electronic Trading
11 15 (2.74%) Anti-Money Laundering
11 15 (2.74%) ITIL V3
11 15 (2.74%) Root Cause Analysis
12 12 (2.19%) Business Intelligence
12 12 (2.19%) Configuration Management
12 12 (2.19%) Information Security
13 11 (2.01%) Stakeholder Management
13 11 (2.01%) Time Management
Programming Languages
1 138 (25.23%) SQL
2 32 (5.85%) PowerShell
3 23 (4.20%) Perl
4 21 (3.84%) T-SQL
5 16 (2.93%) Python
6 15 (2.74%) Java
7 11 (2.01%) C#
8 10 (1.83%) VBA
9 8 (1.46%) R
9 8 (1.46%) VBScript
10 5 (0.91%) JavaScript
10 5 (0.91%) Shell Script
11 4 (0.73%) Bash Shell
11 4 (0.73%) PL/SQL
12 3 (0.55%) VB
13 2 (0.37%) C
14 1 (0.18%) C++
14 1 (0.18%) JCL
14 1 (0.18%) VB.NET
14 1 (0.18%) VB6
Qualifications
1 38 (6.95%) Degree
2 30 (5.48%) ITIL Certification
3 21 (3.84%) Microsoft Certification
4 15 (2.74%) Security Cleared
5 12 (2.19%) MCP
6 8 (1.46%) MCSE
7 7 (1.28%) CCNA
7 7 (1.28%) Cisco Certification
7 7 (1.28%) SC Cleared
8 6 (1.10%) MCDST
9 5 (0.91%) BPSS Clearance
9 5 (0.91%) MCSA
10 4 (0.73%) A+ Certification
10 4 (0.73%) CCNP
10 4 (0.73%) DV Cleared
10 4 (0.73%) MOS
11 3 (0.55%) CCSA
11 3 (0.55%) CTC Cleared
11 3 (0.55%) ITIL Foundation Certificate
12 2 (0.37%) DBS Check
Quality Assurance & Compliance
1 47 (8.59%) SLA
2 9 (1.65%) SEPA
3 4 (0.73%) Data Quality
3 4 (0.73%) Disclosure Scotland
3 4 (0.73%) ISO 9001
4 2 (0.37%) HL7
4 2 (0.37%) QA
5 1 (0.18%) MiFID
System Software
1 156 (28.52%) Active Directory
2 42 (7.68%) VMware Infrastructure
3 18 (3.29%) vSphere
4 17 (3.11%) XenApp
5 15 (2.74%) Virtual Desktop
6 7 (1.28%) Hyper-V
7 5 (0.91%) Microsoft App-V
8 4 (0.73%) Terminal Services
8 4 (0.73%) VMware ESXi
9 3 (0.55%) Virtual Servers
9 3 (0.55%) XenDesktop
10 2 (0.37%) Cronacle
10 2 (0.37%) StorNext
10 2 (0.37%) Virtual Machines
10 2 (0.37%) Xsan
11 1 (0.18%) KVM
11 1 (0.18%) Tivoli Workload Scheduler
11 1 (0.18%) XenServer
Systems Management
1 35 (6.40%) SCCM
2 14 (2.56%) Control-M
3 10 (1.83%) AirWatch
4 8 (1.46%) Norton AntiVirus
5 5 (0.91%) ITRS Geneos
5 5 (0.91%) SCOM
5 5 (0.91%) Symantec Enterprise Vault
5 5 (0.91%) WSUS
6 4 (0.73%) Backup Exec
7 3 (0.55%) McAfee ePO
7 3 (0.55%) Microsoft Clustering
7 3 (0.55%) SCOrch
8 2 (0.37%) Puppet
8 2 (0.37%) SafeCom
9 1 (0.18%) Cisco CUCM
9 1 (0.18%) Microsoft Intune
9 1 (0.18%) MIMEsweeper
9 1 (0.18%) Pingdom
9 1 (0.18%) SCSM
9 1 (0.18%) XenMobile
Vendors
1 181 (33.09%) Microsoft
2 69 (12.61%) Citrix
3 58 (10.60%) Cisco
4 57 (10.42%) VMware
5 55 (10.05%) Oracle
6 25 (4.57%) Sybase
7 22 (4.02%) Bloomberg
7 22 (4.02%) Reuters
8 21 (3.84%) Murex
9 19 (3.47%) LANDesk
10 16 (2.93%) Google
10 16 (2.93%) SmartStream
11 15 (2.74%) Apple
11 15 (2.74%) HP
12 14 (2.56%) Symantec
13 9 (1.65%) Dell
13 9 (1.65%) SAP
14 8 (1.46%) Intel Security
14 8 (1.46%) TIBCO
15 7 (1.28%) CheckPoint
City, London
Red10
Rate: £27000 - £30000 per annum
Posted: 4 hours ago
City, London
Hays Finance Technology
Posted: 4 hours ago
London
Hanover Recruitment
Rate: £100 - £120 per day
Posted: Yesterday
London
Plan-net
Rate: Competitive rate
Posted: 2 hours ago
London
Sanderson
Posted: Yesterday
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 3 days ago
London
Contingency Team
Posted: 17 days ago