The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 110 105 104
Rank change year-on-year
-5 -1
Contract jobs requiring a Support Analyst 471 477 498
As % of all contract IT jobs located in London 2.01% 2.03% 2.05%
As % of the Job Titles category 2.18% 2.18% 2.22%
Number of daily rates quoted 319 323 291
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£250 £300 £325
Average daily rate % change year-on-year
-16.66% -7.69%
90% offered a daily rate of more than £135 £141 £145
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £250 £203 £240
% change year-on-year
+23.45% -15.62%
Number of hourly rates quoted 33 49 61
Average hourly rate £17.50 £17.50 £20.00
Average hourly rate % change year-on-year
- -12.50%
90% offered a hourly rate of more than £12.60 £12.90 £12.50
10% offered a hourly rate of more than £22.30 £26.00 £25.00
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21603 21834 22464
As % of all contract IT jobs located in London 92.14% 92.84% 92.59%
Number of daily rates quoted 15097 14934 15284
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £620 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 354 404 467
Average hourly rate £18.00 £17.50 £20.13
Average hourly rate % change year-on-year
+2.85% -13.06%
90% offered a hourly rate of more than £12.50 £11.50 £13.50
10% offered a hourly rate of more than £47.83 £40.00 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 3 August 2015.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 3 August 2015.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -25 118 £300 - 41
Docklands, London - 4 £375 -
Hounslow +2 3 £240 +43.28% 1
Bromley - 3 - -
Feltham - 3 - -
Brentford -2 2 £260 -7.63%
Croydon -17 2 £223 +78.00% 1
Edgware - 2 £165 -
Hayes - 2 £236 -
Hammersmith - 2 £273 -
Greenwich +4 1 - -
Uxbridge +2 1 £123 -52.88%
Southall +1 1 - -
Canary Wharf -8 1 £350 -12.50%
Teddington - 1 £250 -
Mayfair - 1 £250 -
Kingston Upon Thames - 1 £290 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 3 August 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 412 (47.52%) Windows
2 257 (29.64%) SQL
3 238 (27.45%) Active Directory
4 235 (27.10%) Finance
5 209 (24.11%) Microsoft
6 196 (22.61%) Windows 7
7 170 (19.61%) MS Office
8 161 (18.57%) ITIL
9 150 (17.30%) UNIX
10 132 (15.22%) MS Excel
11 124 (14.30%) Banking
12 111 (12.80%) Front Office
13 103 (11.88%) Linux
14 100 (11.53%) Windows Server 2008
15 98 (11.30%) Oracle
16 86 (9.92%) Analytical Skills
17 85 (9.80%) SQL Server
17 85 (9.80%) Citrix
18 83 (9.57%) Windows XP
19 78 (9.00%) MS Exchange
20 76 (8.77%) Blackberry
21 71 (8.19%) Java
22 70 (8.07%) VMware
23 62 (7.15%) Investment Banking
23 62 (7.15%) TCP/IP
24 61 (7.04%) Fixed Income
25 60 (6.92%) Cisco
25 60 (6.92%) Windows Server 2003
26 59 (6.81%) C#
26 59 (6.81%) Legal

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 3 August 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 78 (9.00%) MS Exchange
2 43 (4.96%) SharePoint
3 37 (4.27%) IIS
4 35 (4.04%) Blackberry Enterprise Server
5 27 (3.11%) Exchange Server 2010
6 24 (2.77%) WebSphere
7 23 (2.65%) Tomcat
8 21 (2.42%) WorkSite
9 15 (1.73%) WebSphere Application Server
10 12 (1.38%) Apache
10 12 (1.38%) IBM HTTP Server
10 12 (1.38%) Lync
11 11 (1.27%) Exchange Server 2013
12 10 (1.15%) Oracle Workflow
12 10 (1.15%) IBM Notes
13 9 (1.04%) SharePoint 2013
14 7 (0.81%) Exchange Server 2007
14 7 (0.81%) JBoss
14 7 (0.81%) CMS
15 6 (0.69%) Exchange Server 2003
Applications
1 170 (19.61%) MS Office
2 132 (15.22%) MS Excel
3 18 (2.08%) MS PowerPoint
4 7 (0.81%) Spreadsheet
5 6 (0.69%) MS Project
5 6 (0.69%) MS Visio
6 2 (0.23%) Photoshop
6 2 (0.23%) MicroStation
6 2 (0.23%) PowerPivot
6 2 (0.23%) Adobe Creative Suite
7 1 (0.12%) InfoPath
7 1 (0.12%) AutoCAD
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) InDesign
Business Applications
1 28 (3.23%) Dynamics CRM
2 15 (1.73%) thinkFolio
3 12 (1.38%) Oracle EBS R12
4 11 (1.27%) Oracle EBS
5 6 (0.69%) Oracle General Ledger
5 6 (0.69%) Front Arena
5 6 (0.69%) ION MarketView
5 6 (0.69%) Oracle Receivables
5 6 (0.69%) Oracle Cash Management
5 6 (0.69%) Oracle Payables
6 5 (0.58%) Kondor+
6 5 (0.58%) Oracle Financials
6 5 (0.58%) LatentZero
7 4 (0.46%) Tesseract
7 4 (0.46%) Minerva
7 4 (0.46%) Sentinel
7 4 (0.46%) Global One
7 4 (0.46%) Loan IQ
7 4 (0.46%) Misys Midas
7 4 (0.46%) Temenos T24
Cloud Services
1 20 (2.31%) Office 365
2 12 (1.38%) Google Apps
3 4 (0.46%) Amazon AWS
4 3 (0.35%) PaaS
4 3 (0.35%) Amazon EC2
5 1 (0.12%) Microsoft Azure
5 1 (0.12%) Adobe Analytics
5 1 (0.12%) Google Analytics
5 1 (0.12%) IaaS
5 1 (0.12%) Google Cloud Platform
Communications & Networking
1 62 (7.15%) TCP/IP
2 52 (6.00%) LAN
3 44 (5.07%) DNS
4 40 (4.61%) WAN
5 37 (4.27%) Firewall
6 31 (3.58%) DHCP
7 28 (3.23%) VPN
8 18 (2.08%) VoIP
8 18 (2.08%) Wireless
9 14 (1.61%) SAN
9 14 (1.61%) HTTP
10 10 (1.15%) Internet
10 10 (1.15%) BIG-IP
10 10 (1.15%) Cisco IOS
11 9 (1.04%) Intranet
11 9 (1.04%) WLAN
12 8 (0.92%) LDAP
13 7 (0.81%) IP Telephony
13 7 (0.81%) Multicast
13 7 (0.81%) VLAN
Database & Business Intelligence
1 85 (9.80%) SQL Server
2 27 (3.11%) Relational Database
3 20 (2.31%) Oracle Database
3 20 (2.31%) SQL Server Reporting Services
4 19 (2.19%) SQL Server Integration Services
5 18 (2.08%) SQL Server 2008
6 11 (1.27%) DB2
6 11 (1.27%) Data Warehouse
6 11 (1.27%) RDBMS
6 11 (1.27%) BusinessObjects
7 10 (1.15%) Oracle Reports
7 10 (1.15%) Crystal Reports
8 9 (1.04%) SQL Server 2012
9 8 (0.92%) DTS
9 8 (0.92%) SQL Server 2005
10 7 (0.81%) MS Access
11 6 (0.69%) QlikView
12 4 (0.46%) ProClarity
12 4 (0.46%) SQL Server Analysis Services
13 3 (0.35%) Data Mart
Development Applications
1 13 (1.50%) JIRA
2 7 (0.81%) Ant
2 7 (0.81%) Jenkins
3 5 (0.58%) Visual Studio
3 5 (0.58%) Introscope
3 5 (0.58%) Subversion
4 4 (0.46%) Maven
4 4 (0.46%) Eclipse
4 4 (0.46%) Team Foundation Server
5 2 (0.23%) Oracle Forms
6 1 (0.12%) Oracle APEX
General
1 235 (27.10%) Finance
2 124 (14.30%) Banking
3 111 (12.80%) Front Office
4 62 (7.15%) Investment Banking
5 59 (6.81%) Legal
6 51 (5.88%) Law
7 35 (4.04%) Retail
8 22 (2.54%) Back Office
9 16 (1.85%) Financial Institution
10 13 (1.50%) Telecoms
11 12 (1.38%) Advertising
12 11 (1.27%) Marketing
13 5 (0.58%) Manufacturing
14 4 (0.46%) General Ledger
15 3 (0.35%) Retail Banking
15 3 (0.35%) French Language
15 3 (0.35%) Billing
15 3 (0.35%) Private Banking
16 2 (0.23%) Publishing
16 2 (0.23%) Multimedia
Libraries, Frameworks & Software Standards
1 52 (6.00%) .NET
2 35 (4.04%) FIX Protocol
3 21 (2.42%) Middleware
4 20 (2.31%) XML
5 15 (1.73%) Web Services
6 12 (1.38%) WebSphere MQ
6 12 (1.38%) ASP.NET
7 11 (1.27%) HTML
8 8 (0.92%) Rendezvous
8 8 (0.92%) WCF
9 6 (0.69%) Java EE
9 6 (0.69%) TIBCO EMS
10 5 (0.58%) LINQ
11 4 (0.46%) jQuery
11 4 (0.46%) 802.1X
11 4 (0.46%) NHibernate
11 4 (0.46%) CGI
11 4 (0.46%) XMPP
11 4 (0.46%) CSS
11 4 (0.46%) SOAP
Miscellaneous
1 86 (9.92%) Analytical Skills
2 76 (8.77%) Blackberry
3 61 (7.04%) Fixed Income
4 54 (6.23%) Equities
5 49 (5.65%) Foreign Exchange (FX)
6 31 (3.58%) Derivative
7 23 (2.65%) iPhone
8 20 (2.31%) Hedge funds
9 18 (2.08%) Video Conferencing
10 16 (1.85%) NHS
11 15 (1.73%) iPad
12 12 (1.38%) SWIFT
12 12 (1.38%) Data Centre
13 11 (1.27%) Management Information System
13 11 (1.27%) Credit Risk
14 9 (1.04%) Market Risk
15 8 (0.92%) Handset
16 6 (0.69%) Computer Science
16 6 (0.69%) Client/Server
17 5 (0.58%) PDA
Operating Systems
1 412 (47.52%) Windows
2 196 (22.61%) Windows 7
3 150 (17.30%) UNIX
4 103 (11.88%) Linux
5 100 (11.53%) Windows Server 2008
6 83 (9.57%) Windows XP
7 60 (6.92%) Windows Server 2003
8 49 (5.65%) Android
9 46 (5.31%) Windows Server 2012
10 33 (3.81%) Windows 8
11 32 (3.69%) Mac OS X
12 11 (1.27%) AIX
12 11 (1.27%) Red Hat Enterprise Linux
13 10 (1.15%) Windows Vista
13 10 (1.15%) Solaris
13 10 (1.15%) Apple iOS
14 3 (0.35%) Windows NT
14 3 (0.35%) Mac OS
14 3 (0.35%) CentOS
15 2 (0.23%) Windows Phone
Processes & Methodologies
1 161 (18.57%) ITIL
2 58 (6.69%) Incident Management
3 47 (5.42%) Service Management
4 36 (4.15%) Business Intelligence
4 36 (4.15%) Asset Management
5 30 (3.46%) Change Management
6 29 (3.34%) CRM
6 29 (3.34%) Investment Management
7 27 (3.11%) Migration
7 27 (3.11%) Electronic Trading
8 21 (2.42%) Problem Management
8 21 (2.42%) Algorithmic Trading
8 21 (2.42%) Document Management
9 19 (2.19%) Workflow
10 17 (1.96%) Project Management
10 17 (1.96%) Release Management
10 17 (1.96%) Root Cause Analysis
11 16 (1.85%) Service Delivery
12 15 (1.73%) User Acceptance Testing
12 15 (1.73%) Change Control
Programming Languages
1 257 (29.64%) SQL
2 71 (8.19%) Java
3 59 (6.81%) C#
4 54 (6.23%) Perl
5 51 (5.88%) Python
6 30 (3.46%) PowerShell
7 29 (3.34%) Shell Script
8 23 (2.65%) VB
8 23 (2.65%) VBA
9 19 (2.19%) JavaScript
10 17 (1.96%) T-SQL
11 16 (1.85%) VBScript
12 13 (1.50%) PL/SQL
13 9 (1.04%) PHP
13 9 (1.04%) C++
13 9 (1.04%) Korn
14 8 (0.92%) Bash Shell
15 5 (0.58%) Jython
16 4 (0.46%) sed
17 3 (0.35%) VB.NET
Qualifications
1 47 (5.42%) Microsoft Certification
2 38 (4.38%) Degree
3 16 (1.85%) MCSE
4 14 (1.61%) MCDST
5 13 (1.50%) MCP
6 10 (1.15%) MCITP
7 8 (0.92%) MOS
7 8 (0.92%) MCSA
7 8 (0.92%) ITIL Certification
8 7 (0.81%) Security Cleared
9 6 (0.69%) Cisco Certification
10 5 (0.58%) CCNA
10 5 (0.58%) SC Cleared
11 3 (0.35%) CCSA
11 3 (0.35%) ACCA
11 3 (0.35%) CIMA
12 2 (0.23%) MCTS
13 1 (0.12%) Network+ Certification
13 1 (0.12%) PMP
13 1 (0.12%) PMI Certification
Quality Assurance & Compliance
1 52 (6.00%) SLA
2 6 (0.69%) Sarbanes-Oxley
3 3 (0.35%) QA
4 2 (0.23%) ISO/IEC 27001
4 2 (0.23%) PCI DSS
5 1 (0.12%) HL7
5 1 (0.12%) DICOM
System Software
1 238 (27.45%) Active Directory
2 38 (4.38%) VMware Infrastructure
3 18 (2.08%) vSphere
4 13 (1.50%) XenApp
5 9 (1.04%) Hyper-V
6 7 (0.81%) Microsoft App-V
7 5 (0.58%) VMware ESXi
8 4 (0.46%) VMware ESX
9 2 (0.23%) UAG
9 2 (0.23%) Terminal Server
9 2 (0.23%) NFS
9 2 (0.23%) NDS
9 2 (0.23%) XenDesktop
9 2 (0.23%) NLBS
9 2 (0.23%) Citrix Presentation Server
9 2 (0.23%) VMware Server
10 1 (0.12%) Microsoft Virtual Server
10 1 (0.12%) DFS Replication
10 1 (0.12%) MetaFrame
10 1 (0.12%) Terminal Services
Systems Management
1 40 (4.61%) SCCM
2 17 (1.96%) Control-M
3 16 (1.85%) ITRS Geneos
4 14 (1.61%) AirWatch
5 10 (1.15%) Puppet
6 8 (0.92%) Backup Exec
7 7 (0.81%) Tivoli
8 6 (0.69%) Nagios
9 4 (0.46%) SCOM
9 4 (0.46%) Cisco CUCM
9 4 (0.46%) WSUS
10 3 (0.35%) Cisco UCCX
10 3 (0.35%) BladeLogic
11 2 (0.23%) ARCserve
11 2 (0.23%) CA Wily
11 2 (0.23%) SAP Afaria
11 2 (0.23%) Opsview
12 1 (0.12%) Vagrant
12 1 (0.12%) Opscode Chef
12 1 (0.12%) McAfee ePO
Vendors
1 209 (24.11%) Microsoft
2 98 (11.30%) Oracle
3 85 (9.80%) Citrix
4 70 (8.07%) VMware
5 60 (6.92%) Cisco
6 48 (5.54%) Apple
7 28 (3.23%) Sybase
8 22 (2.54%) IBM
9 21 (2.42%) Bloomberg
10 18 (2.08%) Reuters
11 17 (1.96%) TIBCO
11 17 (1.96%) Google
12 15 (1.73%) HP
13 12 (1.38%) Red Hat
14 11 (1.27%) Cognos
14 11 (1.27%) Remedy
15 10 (1.15%) Dell
15 10 (1.15%) Fidessa
15 10 (1.15%) Lotus
16 9 (1.04%) SAP
London
TEKsystems
Rate: £450 - £500 per day
Posted: 5 hours ago
London
Information Technology Services
Rate: £35k - 38k per year
Posted: 7 hours ago
City, London
JM
Rate: £450 - £500 per day
Posted: 7 hours ago
London
Data Inc UK Ltd
Rate: Market Day Rate
Posted: 8 hours ago
London
Ashdown IT
Rate: £12 - £13 per hour
Posted: 9 hours ago
London
Comtecs
Rate: £250 - £300 Per Day Windows Server 2008/2012, Active Directory/Group P
Posted: 3 days ago
South East London
LA International
Rate: £17 - £18.50 per hour
Posted: 4 days ago
City, London
TEKsystems
Rate: £250 - £300 per day
Posted: 5 days ago
London
Integrity IT Solutions
Rate: From £33,000 to £43,000 per annum
Posted: 5 days ago
City, London
Hays Finance Technology
Rate: £400.00 - £450.00 per annum
Posted: 6 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £200 - £275 per day
Posted: 6 days ago
London
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Rate: £450.00 - £500.00 per annum
Posted: 14 days ago
London
HFG
Rate: £400 - £450 per day
Posted: 21 days ago
City of London
Austin Fraser Limited
Rate: £250 - £315 per day
Posted: 25 days ago