The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 121 102 88
Rank change year-on-year
-19 -14
Contract jobs requiring a Support Analyst 406 455 483
As % of all contract IT jobs located in London 1.81% 1.98% 2.26%
As % of the Job Titles category 1.95% 2.13% 2.44%
Number of daily rates quoted 270 271 295
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£278 £298 £325
Average daily rate % change year-on-year
-6.72% -8.46%
90% offered a daily rate of more than £145 £122 £150
10% offered a daily rate of more than £500 £475 £515
UK excluding London average daily rate £225 £190 £239
% change year-on-year
+18.42% -20.41%
Number of hourly rates quoted 33 71 49
Average hourly rate £19.00 £17.50 £19.00
Average hourly rate % change year-on-year
+8.57% -7.89%
90% offered a hourly rate of more than £13.40 £13.00 £11.85
10% offered a hourly rate of more than £30.20 £22.50 £23.04
UK excluding London average hourly rate £14.00 £14.00 £14.00
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20772 21329 19784
As % of all contract IT jobs located in London 92.37% 92.77% 92.74%
Number of daily rates quoted 14288 14968 13348
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 377 384 414
Average hourly rate £18.70 £17.50 £19.38
Average hourly rate % change year-on-year
+6.85% -9.70%
90% offered a hourly rate of more than £12.50 £12.00 £12.50
10% offered a hourly rate of more than £55.00 £38.79 £47.50
UK excluding London average hourly rate £16.75 £17.50 £17.50
% change year-on-year
-4.28% -

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 6 May 2015.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 6 May 2015.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 99 £296 -6.69% 42
Uxbridge +8 9 £273 +7.92%
Croydon +4 8 £313 +177.77% 2
Greenford - 7 - -
Bromley - 3 £300 -
Welling - 2 £110 -
Hayes - 2 £240 -
Canary Wharf -6 1 £450 +24.13%
Hillingdon - 1 £135 -
Hackney - 1 - -
Lewisham - 1 - - 1
Paddington - 1 £375 -
Southwark - 1 - - 1
Hammersmith - 1 - -
Ealing - 1 £390 -
Southall - 1 - -
Stanmore - 1 - -
Brentford - 1 £95 -
Harrow - 1 - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 6 May 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 374 (44.63%) Windows
2 275 (32.82%) SQL
3 210 (25.06%) Finance
4 194 (23.15%) Active Directory
5 188 (22.43%) Microsoft
6 174 (20.76%) UNIX
7 173 (20.64%) ITIL
8 162 (19.33%) Windows 7
9 149 (17.78%) Banking
10 146 (17.42%) MS Office
11 144 (17.18%) Front Office
12 98 (11.69%) SQL Server
13 96 (11.46%) Linux
13 96 (11.46%) MS Excel
14 95 (11.34%) Citrix
14 95 (11.34%) Oracle
15 85 (10.14%) Fixed Income
16 80 (9.55%) Analytical Skills
17 74 (8.83%) Windows Server 2008
18 73 (8.71%) MS Exchange
19 67 (8.00%) VMware
20 64 (7.64%) Java
21 63 (7.52%) Investment Banking
22 60 (7.16%) Windows XP
23 56 (6.68%) Cisco
23 56 (6.68%) Perl
23 56 (6.68%) Blackberry
24 53 (6.32%) Incident Management
25 51 (6.09%) Equities
26 50 (5.97%) Derivative

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 6 May 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (8.71%) MS Exchange
2 36 (4.30%) SharePoint
3 32 (3.82%) IIS
4 26 (3.10%) WebSphere
4 26 (3.10%) Exchange Server 2010
5 18 (2.15%) Tomcat
5 18 (2.15%) Blackberry Enterprise Server
6 17 (2.03%) IBM Notes
7 16 (1.91%) WebSphere Application Server
8 14 (1.67%) IBM HTTP Server
8 14 (1.67%) WorkSite
9 10 (1.19%) CMS
10 8 (0.95%) Exchange Server 2007
11 7 (0.84%) Lync
11 7 (0.84%) Exchange Server 2003
12 6 (0.72%) Oracle Workflow
12 6 (0.72%) Apache
12 6 (0.72%) SharePoint 2010
13 3 (0.36%) Sitecore CMS
13 3 (0.36%) SharePoint 2013
Applications
1 146 (17.42%) MS Office
2 96 (11.46%) MS Excel
3 7 (0.84%) MS PowerPoint
3 7 (0.84%) Spreadsheet
4 4 (0.48%) Adobe Creative Suite
4 4 (0.48%) MS Visio
5 3 (0.36%) Final Cut Pro
6 2 (0.24%) PowerPivot
6 2 (0.24%) MS Project
7 1 (0.12%) Photoshop
7 1 (0.12%) InfoPath
7 1 (0.12%) SOLIDWORKS
Business Applications
1 20 (2.39%) thinkFolio
2 18 (2.15%) Dynamics CRM
3 11 (1.31%) Markit EDM
4 9 (1.07%) Oracle EBS R12
4 9 (1.07%) ION MarketView
5 7 (0.84%) LatentZero
6 6 (0.72%) Summit
6 6 (0.72%) Front Arena
7 5 (0.60%) Oracle Applications
7 5 (0.60%) Oracle Financials
7 5 (0.60%) Agresso
7 5 (0.60%) IntelliMatch
8 4 (0.48%) Oracle Payables
8 4 (0.48%) Oracle Receivables
8 4 (0.48%) Oracle General Ledger
8 4 (0.48%) Oracle EBS
8 4 (0.48%) Tesseract
8 4 (0.48%) Minerva
8 4 (0.48%) Sentinel
8 4 (0.48%) SAP ERP
Cloud Services
1 15 (1.79%) Office 365
2 11 (1.31%) Google Apps
3 2 (0.24%) PaaS
3 2 (0.24%) Mimecast
4 1 (0.12%) Adobe Analytics
4 1 (0.12%) Microsoft Azure
4 1 (0.12%) Google Cloud Platform
4 1 (0.12%) Yammer
4 1 (0.12%) OneDrive
Communications & Networking
1 43 (5.13%) TCP/IP
2 41 (4.89%) LAN
3 38 (4.53%) Firewall
4 28 (3.34%) WAN
5 22 (2.63%) DNS
5 22 (2.63%) Wireless
6 21 (2.51%) VPN
7 18 (2.15%) VoIP
8 17 (2.03%) DHCP
9 16 (1.91%) HTTP
10 15 (1.79%) SAN
11 13 (1.55%) Internet
12 11 (1.31%) FTP
13 8 (0.95%) Network Security
14 7 (0.84%) Intranet
14 7 (0.84%) VLAN
14 7 (0.84%) LDAP
15 6 (0.72%) Wi-Fi
16 5 (0.60%) DSL
16 5 (0.60%) Ethernet
Database & Business Intelligence
1 98 (11.69%) SQL Server
2 26 (3.10%) Relational Database
3 18 (2.15%) SQL Server 2008
4 12 (1.43%) Oracle Database
4 12 (1.43%) DB2
5 10 (1.19%) Crystal Reports
5 10 (1.19%) SQL Server Reporting Services
6 9 (1.07%) SQL Server Integration Services
6 9 (1.07%) Data Warehouse
7 7 (0.84%) Oracle Reports
7 7 (0.84%) QlikView
7 7 (0.84%) KDB
8 6 (0.72%) SQL Server 2012
8 6 (0.72%) DTS
8 6 (0.72%) SQL Server 2005
9 5 (0.60%) RDBMS
10 4 (0.48%) OLTP
11 3 (0.36%) MS Access
11 3 (0.36%) Data Mart
12 2 (0.24%) IDOL
Development Applications
1 10 (1.19%) JIRA
2 8 (0.95%) Ant
3 6 (0.72%) Team Foundation Server
4 5 (0.60%) Maven
5 4 (0.48%) Subversion
5 4 (0.48%) Jenkins
5 4 (0.48%) Toad
6 3 (0.36%) Visual Studio
6 3 (0.36%) VSS/SourceSafe
6 3 (0.36%) SQL Server Management Studio (SSMS)
7 2 (0.24%) Eclipse
7 2 (0.24%) Introscope
8 1 (0.12%) QuickTest Pro
8 1 (0.12%) ERwin
8 1 (0.12%) Oracle Forms
General
1 210 (25.06%) Finance
2 149 (17.78%) Banking
3 144 (17.18%) Front Office
4 63 (7.52%) Investment Banking
5 49 (5.85%) Back Office
6 40 (4.77%) Legal
7 32 (3.82%) Law
8 28 (3.34%) Retail
9 18 (2.15%) Telecoms
10 12 (1.43%) Financial Institution
11 11 (1.31%) Marketing
12 8 (0.95%) Advertising
13 7 (0.84%) French Language
14 5 (0.60%) German Language
15 4 (0.48%) Manufacturing
16 3 (0.36%) Electronics
16 3 (0.36%) Billing
17 2 (0.24%) Spanish Language
17 2 (0.24%) Multimedia
17 2 (0.24%) General Ledger
Libraries, Frameworks & Software Standards
1 41 (4.89%) FIX Protocol
2 39 (4.65%) .NET
3 26 (3.10%) Middleware
4 15 (1.79%) XML
4 15 (1.79%) HTML
5 9 (1.07%) CGI
5 9 (1.07%) jQuery
6 8 (0.95%) TIBCO EMS
6 8 (0.95%) ASP.NET
7 7 (0.84%) WebSphere MQ
8 6 (0.72%) CSS
8 6 (0.72%) Web Services
9 5 (0.60%) Murex MxML
9 5 (0.60%) J2EE
10 4 (0.48%) Rendezvous
10 4 (0.48%) NHibernate
10 4 (0.48%) WCF
11 3 (0.36%) LINQ
11 3 (0.36%) Java EE
11 3 (0.36%) StructureMap
Miscellaneous
1 85 (10.14%) Fixed Income
2 80 (9.55%) Analytical Skills
3 56 (6.68%) Blackberry
4 51 (6.09%) Equities
5 50 (5.97%) Derivative
6 45 (5.37%) Foreign Exchange (FX)
7 21 (2.51%) iPhone
8 14 (1.67%) Management Information System
8 14 (1.67%) Equity Derivative
9 13 (1.55%) NHS
10 12 (1.43%) Computer Science
10 12 (1.43%) Hedge funds
11 10 (1.19%) iPad
11 10 (1.19%) Video Conferencing
11 10 (1.19%) Handset
12 9 (1.07%) Thin Client
12 9 (1.07%) Credit Risk
12 9 (1.07%) Fat Client
12 9 (1.07%) SWIFT
12 9 (1.07%) Mobile App
Operating Systems
1 374 (44.63%) Windows
2 174 (20.76%) UNIX
3 162 (19.33%) Windows 7
4 96 (11.46%) Linux
5 74 (8.83%) Windows Server 2008
6 60 (7.16%) Windows XP
7 48 (5.73%) Windows Server 2003
8 40 (4.77%) Windows Server 2012
9 36 (4.30%) Android
10 29 (3.46%) Windows 8
11 23 (2.74%) Mac OS X
12 19 (2.27%) AIX
13 18 (2.15%) Windows Vista
14 16 (1.91%) Solaris
15 12 (1.43%) Apple iOS
16 8 (0.95%) Red Hat Enterprise Linux
17 6 (0.72%) Mac OS
18 2 (0.24%) Ubuntu
18 2 (0.24%) Windows Mobile
18 2 (0.24%) Oracle Linux
Processes & Methodologies
1 173 (20.64%) ITIL
2 53 (6.32%) Incident Management
3 36 (4.30%) Electronic Trading
4 33 (3.94%) Service Management
5 32 (3.82%) Migration
6 31 (3.70%) Business Intelligence
7 30 (3.58%) Asset Management
8 28 (3.34%) Problem Management
9 27 (3.22%) CRM
10 22 (2.63%) Root Cause Analysis
11 21 (2.51%) Investment Management
12 20 (2.39%) Low Latency
12 20 (2.39%) E-Commerce
12 20 (2.39%) Change Management
13 19 (2.27%) Project Management
14 17 (2.03%) Algorithmic Trading
14 17 (2.03%) Release Management
15 16 (1.91%) User Acceptance Testing
15 16 (1.91%) Service Delivery
16 15 (1.79%) Agile Software Development
Programming Languages
1 275 (32.82%) SQL
2 64 (7.64%) Java
3 56 (6.68%) Perl
4 48 (5.73%) Python
5 43 (5.13%) C#
6 38 (4.53%) Shell Script
7 23 (2.74%) Korn
8 20 (2.39%) JavaScript
8 20 (2.39%) VBA
9 18 (2.15%) VBScript
9 18 (2.15%) VB
9 18 (2.15%) C++
10 17 (2.03%) T-SQL
10 17 (2.03%) PowerShell
11 12 (1.43%) PL/SQL
12 10 (1.19%) Bash Shell
13 6 (0.72%) C
14 5 (0.60%) PHP
14 5 (0.60%) Jython
15 4 (0.48%) VB6
Qualifications
1 49 (5.85%) Degree
2 37 (4.42%) Microsoft Certification
3 20 (2.39%) MCP
4 18 (2.15%) ITIL Certification
5 14 (1.67%) MCSE
6 11 (1.31%) MCITP
7 10 (1.19%) Cisco Certification
7 10 (1.19%) MCDST
8 9 (1.07%) MOS
8 9 (1.07%) MCSA
9 8 (0.95%) CCNA
9 8 (0.95%) Security Cleared
10 5 (0.60%) A+ Certification
10 5 (0.60%) MCTS
11 3 (0.36%) VMware Certified Professional (VCP)
11 3 (0.36%) ACCA
11 3 (0.36%) CIMA
11 3 (0.36%) SC Cleared
12 2 (0.24%) VCP4
12 2 (0.24%) VCP5
Quality Assurance & Compliance
1 34 (4.06%) SLA
2 5 (0.60%) QA
3 4 (0.48%) ISO/IEC 27001
3 4 (0.48%) PCI DSS
4 1 (0.12%) HL7
4 1 (0.12%) DICOM
4 1 (0.12%) Sarbanes-Oxley
System Software
1 194 (23.15%) Active Directory
2 43 (5.13%) VMware Infrastructure
3 26 (3.10%) XenApp
4 16 (1.91%) Hyper-V
5 8 (0.95%) vSphere
5 8 (0.95%) Microsoft App-V
6 6 (0.72%) VMware ESX
7 5 (0.60%) Citrix Presentation Server
7 5 (0.60%) XenDesktop
8 4 (0.48%) Xen
8 4 (0.48%) NLBS
9 3 (0.36%) VMware Server
9 3 (0.36%) MetaFrame
9 3 (0.36%) Terminal Services
10 2 (0.24%) VMware Workstation
10 2 (0.24%) UAG
10 2 (0.24%) XenServer
11 1 (0.12%) VMware ESXi
11 1 (0.12%) DFS Replication
Systems Management
1 38 (4.53%) SCCM
2 17 (2.03%) ITRS Geneos
3 9 (1.07%) Control-M
4 6 (0.72%) WSUS
4 6 (0.72%) Puppet
5 5 (0.60%) AirWatch
6 4 (0.48%) Symantec Enterprise Vault
6 4 (0.48%) SCOM
7 2 (0.24%) SCVMM
7 2 (0.24%) Netcool
7 2 (0.24%) NetBackup
7 2 (0.24%) Backup Exec
7 2 (0.24%) ARCserve
7 2 (0.24%) Tivoli
7 2 (0.24%) CA Wily
7 2 (0.24%) SCSM
7 2 (0.24%) Cisco Prime
7 2 (0.24%) FreeIPA
8 1 (0.12%) MOM
8 1 (0.12%) Systems Management Server (SMS)
Vendors
1 188 (22.43%) Microsoft
2 95 (11.34%) Oracle
2 95 (11.34%) Citrix
3 67 (8.00%) VMware
4 56 (6.68%) Cisco
5 38 (4.53%) Apple
6 35 (4.18%) Bloomberg
7 34 (4.06%) IBM
8 27 (3.22%) Sybase
9 24 (2.86%) HP
9 24 (2.86%) Reuters
10 19 (2.27%) TIBCO
11 18 (2.15%) Murex
12 17 (2.03%) Lotus
13 15 (1.79%) SAP
13 15 (1.79%) Symantec
14 14 (1.67%) Charles River
15 13 (1.55%) ION Trading
15 13 (1.55%) Google
15 13 (1.55%) Adobe
London
Kelway Ltd
Rate: Unspecified
Posted: 13 hours ago
City, London
Salt
Rate: £300 - £450 per day
Posted: 18 hours ago
North London
Oscar Associates (UK) Ltd
Rate: £130 - £150 per day
Posted: Yesterday
City, London
Salt
Rate: £300 - £450 per day
Posted: Yesterday
North West London
Oscar Associates (UK) Ltd
Rate: £120 - £160 per day
Posted: Yesterday
London
Montash
Rate: £300 - £400 per day + Negotiable
Posted: Yesterday
City, London
McGregor Boyall
Rate: £400 - £500 per day
Posted: Yesterday
London
Certes Computing Ltd
Rate: 15 p/h +
Posted: Yesterday
London
Real Staffing
Rate: £450 - £550 per day
Posted: Yesterday
City of London
Real Staffing
Rate: £180 - £181 per day + competitive
Posted: 5 days ago
City, London
Hays Finance Technology
Rate: £425.00 - £525.00 per day
Posted: 5 days ago
London
Montash
Rate: £300 - £400 per day + Negotiable
Posted: 5 days ago
London
Hays IT - Uk Posting account
Rate: £425.00 - £525.00 per day
Posted: 5 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £215.00 - £260.00 per day
Posted: 5 days ago
City, London
Lewis Paige
Rate: £175 a day
Posted: 5 days ago
North London
Oscar Associates (UK) Ltd
Rate: £120 - £140 per day
Posted: 6 days ago
London
Hays Finance Technology
Rate: £450.00 - £525.00 per day
Posted: 6 days ago
London
Burnham Resources
Rate: From £15 to £18 per hour
Posted: 6 days ago
London
Interquest - IQ Telecom
Rate: £400 - £450 per day
Posted: 7 days ago
Kingston upon Thames
Hays IT - Uk Posting account
Rate: £230.00 - £250.00 per day
Posted: 8 days ago