The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Support Analyst
England / London
Rank 182 153 103
Rank change year-on-year
-29 -50
Contract jobs requiring a Support Analyst 253 329 439
As % of all contract IT jobs located in London 1.30% 1.57% 2.11%
As % of the Job Titles category 1.37% 1.65% 2.23%
Number of daily rates quoted 160 201 296
Median daily rate £300 £250 £323
Median daily rate % change year-on-year
+20.00% -22.48%
90% offered a daily rate of more than £130 £135 £134
10% offered a daily rate of more than £525 £475 £500
UK excluding London median daily rate £211 £256 £190
% change year-on-year
-17.56% +34.86%
Number of hourly rates quoted 18 23 40
Median hourly rate £15.00 £18.00 £16.00
Median hourly rate % change year-on-year
-16.66% +12.50%
90% offered a hourly rate of more than £12.50 £12.28 £11.59
10% offered a hourly rate of more than £27.35 £24.80 £22.00
UK excluding London median hourly rate £14.50 £15.00 £16.00
% change year-on-year
-3.33% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18436 19902 19695
As % of all contract IT jobs located in London 94.92% 95.17% 94.76%
Number of daily rates quoted 13175 13974 14026
Median daily rate £475 £450 £440
Median daily rate % change year-on-year
+5.55% +2.27%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 247 313 343
Median hourly rate £21.50 £18.00 £17.50
Median hourly rate % change year-on-year
+19.44% +2.85%
90% offered a hourly rate of more than £11.32 £10.75 £12.50
10% offered a hourly rate of more than £50.00 £47.83 £36.60
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 18 January 2017.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 18 January 2017.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -18 56 £400 +33.33% 23
Bromley +5 2 - - 1
Kingston Upon Thames -3 2 - -
Beckenham - 2 - -
Southall 0 1 - -
Croydon -8 1 £105 -23.63%
Brentford - 1 - -
Southwark - 1 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 18 January 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 275 (49.73%) Windows
2 158 (28.57%) Microsoft
3 153 (27.67%) Active Directory
4 145 (26.22%) Finance
5 134 (24.23%) SQL
6 115 (20.80%) Windows 7
7 114 (20.61%) MS Office
8 110 (19.89%) ITIL
9 91 (16.46%) Banking
10 71 (12.84%) Unix
10 71 (12.84%) Citrix
11 70 (12.66%) MS Excel
12 64 (11.57%) Windows Server
12 64 (11.57%) Oracle
13 62 (11.21%) SQL Server
14 58 (10.49%) Linux
14 58 (10.49%) TCP/IP
14 58 (10.49%) VMware
15 54 (9.76%) Front Office
16 47 (8.50%) SLA
17 46 (8.32%) Blackberry
17 46 (8.32%) Degree
18 44 (7.96%) Cisco
19 43 (7.78%) VMware Infrastructure
20 40 (7.23%) Foreign Exchange (FX)
20 40 (7.23%) MS Exchange
21 37 (6.69%) Windows Server 2008
22 36 (6.51%) Service Management
23 35 (6.33%) Asset Management
24 34 (6.15%) Windows 10

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (7.23%) MS Exchange
2 32 (5.79%) IIS
3 30 (5.42%) Blackberry Enterprise Server
4 28 (5.06%) Exchange Server 2010
5 24 (4.34%) SharePoint
6 19 (3.44%) CMS
7 16 (2.89%) Drupal
8 15 (2.71%) WebSphere
8 15 (2.71%) WordPress
9 14 (2.53%) Tomcat
10 13 (2.35%) Exchange Server 2007
10 13 (2.35%) Skype for Business
11 10 (1.81%) Exchange Server 2013
12 8 (1.45%) IBM Notes
13 4 (0.72%) Apache
13 4 (0.72%) Confluence
14 3 (0.54%) BizTalk Server
14 3 (0.54%) JBoss
15 2 (0.36%) Mule
15 2 (0.36%) WebSphere Application Server
Applications
1 114 (20.61%) MS Office
2 70 (12.66%) MS Excel
3 11 (1.99%) MS PowerPoint
4 3 (0.54%) MS Project
5 2 (0.36%) Autodesk Flame
5 2 (0.36%) Maya
5 2 (0.36%) NUKE
5 2 (0.36%) Spreadsheet
6 1 (0.18%) MS Visio
Business Applications
1 15 (2.71%) Dynamics CRM
2 11 (1.99%) RMDS
3 9 (1.63%) HFM
4 7 (1.27%) Minerva
5 6 (1.08%) Hyperion Planning
5 6 (1.08%) SimCorp Dimension
6 5 (0.90%) Markit EDM
7 4 (0.72%) Summit
8 3 (0.54%) HiPortfolio
8 3 (0.54%) Sentinel
9 2 (0.36%) Dynamics NAV
9 2 (0.36%) Lorenzo
9 2 (0.36%) Northgate Housing
9 2 (0.36%) Oracle Procure-to-Pay
9 2 (0.36%) SAP CO
9 2 (0.36%) SAP FI
9 2 (0.36%) SAP FI/CO
10 1 (0.18%) Eikon
10 1 (0.18%) Oracle Assets
10 1 (0.18%) Oracle Receivables
Cloud Services
1 14 (2.53%) Office 365
2 6 (1.08%) GitHub
2 6 (1.08%) Microsoft Azure
3 4 (0.72%) Amazon AWS
4 3 (0.54%) Google Drive
4 3 (0.54%) Google Play
5 2 (0.36%) G Suite
6 1 (0.18%) Adobe Creative Cloud
6 1 (0.18%) Azure Active Directory
6 1 (0.18%) Cloud Computing
6 1 (0.18%) IaaS
6 1 (0.18%) Mimecast
6 1 (0.18%) OneDrive
6 1 (0.18%) PaaS
6 1 (0.18%) SaaS
6 1 (0.18%) Taleo
Communications & Networking
1 58 (10.49%) TCP/IP
2 26 (4.70%) Firewall
3 24 (4.34%) Wireless
4 23 (4.16%) DHCP
4 23 (4.16%) DNS
5 20 (3.62%) VoIP
6 19 (3.44%) LAN
6 19 (3.44%) WAN
7 13 (2.35%) VPN
8 11 (1.99%) SAN
9 8 (1.45%) IP Telephony
9 8 (1.45%) Remote Desktop
10 6 (1.08%) Cisco ASA
10 6 (1.08%) Network Security
11 5 (0.90%) OSPF
12 4 (0.72%) BGP
12 4 (0.72%) Internet
12 4 (0.72%) MPLS
12 4 (0.72%) WebEx
13 3 (0.54%) HSRP
Database & Business Intelligence
1 62 (11.21%) SQL Server
2 17 (3.07%) Oracle Database
3 16 (2.89%) Data Warehouse
4 15 (2.71%) SQL Server 2008
5 9 (1.63%) Essbase
5 9 (1.63%) SQL Server Reporting Services
6 7 (1.27%) Data Mart
6 7 (1.27%) SQL Server Integration Services
7 5 (0.90%) Relational Database
7 5 (0.90%) SQL Server Analysis Services
8 4 (0.72%) BusinessObjects
8 4 (0.72%) SQL Server 2014
9 3 (0.54%) Crystal Reports
9 3 (0.54%) Electronic Patient Records
9 3 (0.54%) GIS
9 3 (0.54%) MySQL
9 3 (0.54%) Oracle Database 10g
9 3 (0.54%) Oracle9i Database
9 3 (0.54%) SQL Server 2012
10 2 (0.36%) Business Intelligence Development Studio
Development Applications
1 15 (2.71%) JIRA
2 6 (1.08%) Team Foundation Server
3 4 (0.72%) MSI
3 4 (0.72%) TeamCity
3 4 (0.72%) Toad
4 3 (0.54%) Eclipse
4 3 (0.54%) Jenkins
4 3 (0.54%) Sonatype Nexus
5 2 (0.36%) JUnit
5 2 (0.36%) Visual Studio
6 1 (0.18%) Atlassian Bamboo
6 1 (0.18%) Oracle APEX
6 1 (0.18%) SQL Server Management Studio (SSMS)
6 1 (0.18%) Subversion
6 1 (0.18%) Xdebug
General
1 145 (26.22%) Finance
2 91 (16.46%) Banking
3 54 (9.76%) Front Office
4 30 (5.42%) Investment Banking
5 27 (4.88%) Back Office
6 25 (4.52%) Legal
7 24 (4.34%) Retail
8 20 (3.62%) Law
9 14 (2.53%) Advertising
10 12 (2.17%) Financial Institution
11 8 (1.45%) International Banking
12 6 (1.08%) Telecoms
13 5 (0.90%) General Ledger
13 5 (0.90%) Retail Banking
14 4 (0.72%) Pharmaceutical
15 3 (0.54%) French Language
15 3 (0.54%) Spanish Language
16 2 (0.36%) German Language
16 2 (0.36%) Marketing
16 2 (0.36%) Private Banking
Libraries, Frameworks & Software Standards
1 34 (6.15%) FIX Protocol
2 20 (3.62%) HTML
3 18 (3.25%) CSS
4 15 (2.71%) Middleware
5 12 (2.17%) .NET
6 11 (1.99%) Rendezvous
7 9 (1.63%) .NET Framework
8 7 (1.27%) Murex MxML
8 7 (1.27%) Web Services
8 7 (1.27%) XML
9 4 (0.72%) Software Packaging
9 4 (0.72%) Spring
10 3 (0.54%) J2EE
10 3 (0.54%) MSMQ
11 2 (0.36%) ASP.NET
11 2 (0.36%) DHTML
11 2 (0.36%) JSP
11 2 (0.36%) Servlets
11 2 (0.36%) SOAP
11 2 (0.36%) XHTML
Miscellaneous
1 46 (8.32%) Blackberry
2 40 (7.23%) Foreign Exchange (FX)
3 33 (5.97%) Equities
4 30 (5.42%) SWIFT
5 27 (4.88%) Derivative
6 26 (4.70%) Analytical Skills
7 25 (4.52%) Fixed Income
8 19 (3.44%) Video Conferencing
9 17 (3.07%) Smartphone
10 14 (2.53%) iPad
10 14 (2.53%) iPhone
11 11 (1.99%) Management Information System
12 10 (1.81%) NHS
13 8 (1.45%) Interest Rate Derivative
14 6 (1.08%) Computer Science
14 6 (1.08%) Enterprise Software
15 5 (0.90%) Credit Derivative
15 5 (0.90%) Data Centre
15 5 (0.90%) Fintech
16 4 (0.72%) PACS
Operating Systems
1 275 (49.73%) Windows
2 115 (20.80%) Windows 7
3 71 (12.84%) Unix
4 64 (11.57%) Windows Server
5 58 (10.49%) Linux
6 37 (6.69%) Windows Server 2008
7 34 (6.15%) Windows 10
8 30 (5.42%) Windows Server 2012
9 29 (5.24%) Mac OS X
10 22 (3.98%) Windows 8
11 20 (3.62%) Windows Server 2003
12 18 (3.25%) Android
13 15 (2.71%) Windows XP
14 9 (1.63%) Apple iOS
15 5 (0.90%) Mac OS
16 2 (0.36%) MVS
16 2 (0.36%) Oracle Linux
16 2 (0.36%) Solaris
17 1 (0.18%) CentOS
17 1 (0.18%) Windows Vista
Processes & Methodologies
1 110 (19.89%) ITIL
2 36 (6.51%) Service Management
3 35 (6.33%) Asset Management
4 30 (5.42%) Problem Management
5 25 (4.52%) Change Management
5 25 (4.52%) Investment Management
6 22 (3.98%) Electronic Trading
7 19 (3.44%) Incident Management
8 18 (3.25%) CRM
8 18 (3.25%) Migration
9 15 (2.71%) Content Management
9 15 (2.71%) ITIL V3
9 15 (2.71%) Root Cause Analysis
10 14 (2.53%) Anti-Money Laundering
10 14 (2.53%) Cash Management
11 13 (2.35%) ETL
12 12 (2.17%) Configuration Management
12 12 (2.17%) Project Management
12 12 (2.17%) Time Management
13 11 (1.99%) Algorithmic Trading
Programming Languages
1 134 (24.23%) SQL
2 26 (4.70%) PowerShell
3 20 (3.62%) Perl
4 18 (3.25%) Java
5 17 (3.07%) Python
5 17 (3.07%) T-SQL
6 11 (1.99%) VBA
7 9 (1.63%) C#
8 7 (1.27%) JavaScript
9 6 (1.08%) Shell Script
10 5 (0.90%) R
11 4 (0.72%) VBScript
12 3 (0.54%) Bash Shell
12 3 (0.54%) PL/SQL
12 3 (0.54%) VB
13 2 (0.36%) C
13 2 (0.36%) C++
13 2 (0.36%) JCL
13 2 (0.36%) PHP
14 1 (0.18%) VB.NET
Qualifications
1 46 (8.32%) Degree
2 24 (4.34%) ITIL Certification
3 23 (4.16%) Microsoft Certification
4 12 (2.17%) MCP
4 12 (2.17%) Security Cleared
5 11 (1.99%) MCSE
6 8 (1.45%) MCDST
7 6 (1.08%) DV Cleared
8 4 (0.72%) A+ Certification
8 4 (0.72%) Cisco Certification
8 4 (0.72%) CTC Cleared
8 4 (0.72%) MCITP
9 3 (0.54%) BPSS Clearance
9 3 (0.54%) CCNA
9 3 (0.54%) CCSA
9 3 (0.54%) MCSA
9 3 (0.54%) MCTS
9 3 (0.54%) PMP
9 3 (0.54%) SC Cleared
10 2 (0.36%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 47 (8.50%) SLA
2 9 (1.63%) SEPA
3 5 (0.90%) ISO 9001
4 4 (0.72%) Sarbanes-Oxley
5 3 (0.54%) HL7
6 2 (0.36%) Data Quality
6 2 (0.36%) Disclosure Scotland
6 2 (0.36%) QA
7 1 (0.18%) MiFID
System Software
1 153 (27.67%) Active Directory
2 43 (7.78%) VMware Infrastructure
3 15 (2.71%) vSphere
3 15 (2.71%) XenApp
4 13 (2.35%) Virtual Desktop
5 7 (1.27%) Microsoft App-V
6 6 (1.08%) Hyper-V
7 5 (0.90%) Virtual Servers
8 4 (0.72%) Terminal Services
9 3 (0.54%) VMware ESXi
10 2 (0.36%) StorNext
10 2 (0.36%) XenDesktop
10 2 (0.36%) Xsan
11 1 (0.18%) Cronacle
11 1 (0.18%) KVM
11 1 (0.18%) Tivoli Workload Scheduler
11 1 (0.18%) UAG
11 1 (0.18%) Virtual Machines
11 1 (0.18%) XenServer
Systems Management
1 27 (4.88%) SCCM
2 14 (2.53%) Control-M
3 8 (1.45%) AirWatch
3 8 (1.45%) ITRS Geneos
4 5 (0.90%) McAfee ePO
4 5 (0.90%) Norton AntiVirus
4 5 (0.90%) WSUS
5 2 (0.36%) Backup Exec
5 2 (0.36%) SafeCom
5 2 (0.36%) Symantec Enterprise Vault
6 1 (0.18%) Casper Suite
6 1 (0.18%) Cisco CUCM
6 1 (0.18%) HP Quality Center
6 1 (0.18%) Microsoft Intune
6 1 (0.18%) Pingdom
6 1 (0.18%) Puppet
6 1 (0.18%) SCOrch
6 1 (0.18%) Sysprep
6 1 (0.18%) Thomson Reuters DACS
6 1 (0.18%) XenMobile
Vendors
1 158 (28.57%) Microsoft
2 71 (12.84%) Citrix
3 64 (11.57%) Oracle
4 58 (10.49%) VMware
5 44 (7.96%) Cisco
6 26 (4.70%) Reuters
6 26 (4.70%) Sybase
7 24 (4.34%) Bloomberg
8 20 (3.62%) LANDesk
9 18 (3.25%) Murex
10 15 (2.71%) Intel Security
10 15 (2.71%) SmartStream
11 14 (2.53%) Apple
11 14 (2.53%) HP
12 13 (2.35%) Google
13 11 (1.99%) Currenex
13 11 (1.99%) FXall
13 11 (1.99%) TIBCO
14 9 (1.63%) Hyperion
14 9 (1.63%) SAP
London
Square One Resources
Rate: Unspecified Market Rates
Posted: 9 hours ago
London
onezeero.
Rate: £450 - £500 per day
Posted: 8 hours ago
London
Ashdown IT
Rate: £100 - £140 per day
Posted: 5 days ago
South East London
360 Resourcing Solutions
Rate: £30931.00 to £43668.00 per year
Posted: 5 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
City of London
IQ Public Sector
Rate: £50000 - £60000 per annum + benefits
Posted: 7 days ago