The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 92 106 81
Rank change year-on-year
+14 -25
Contract jobs requiring a Support Analyst 507 510 632
As % of all contract IT jobs located in London 2.09% 2.02% 2.42%
As % of the Job Titles category 2.26% 2.18% 2.59%
Number of daily rates quoted 340 306 351
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£320 £325 £320
Average daily rate % change year-on-year
-1.53% +1.56%
90% offered a daily rate of more than £145 £140 £160
10% offered a daily rate of more than £500 £483 £500
UK excluding London average daily rate £200 £225 £213
% change year-on-year
-11.11% +5.88%
Number of hourly rates quoted 48 61 108
Average hourly rate £17.50 £18.00 £18.00
Average hourly rate % change year-on-year
-2.77% -
90% offered a hourly rate of more than £13.00 £12.50 £13.50
10% offered a hourly rate of more than £31.18 £24.00 £26.15
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22473 23388 24374
As % of all contract IT jobs located in London 92.57% 92.79% 93.15%
Number of daily rates quoted 15289 16042 15998
Average daily rate £425 £438 £425
Average daily rate % change year-on-year
-2.85% +2.94%
90% offered a daily rate of more than £274 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 430 455 623
Average hourly rate £17.50 £19.29 £20.00
Average hourly rate % change year-on-year
-9.25% -3.57%
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £45.00 £40.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 22 August 2014.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 22 August 2014.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 167 £325 +3.17% 85
Brentford - 3 £303 -
Canary Wharf +17 2 £400 +8.10%
Harrow -1 2 £125 - 1
Uxbridge -5 2 - - 2
Hounslow +3 1 - - 1
Twickenham +2 1 - -
Barnet - 1 £130 - 1
Romford - 1 £240 -
West Drayton - 1 - -
Docklands, London - - - -
Westminster - - - -
Paddington - - - -
Wimbledon - - - -
Chiswick - - - -
Sidcup - - - -
Orpington - - - -
Bromley - - - - 2
Croydon - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 454 (47.24%) Windows
2 283 (29.45%) Finance
3 271 (28.20%) SQL
4 241 (25.08%) Microsoft
4 241 (25.08%) Active Directory
5 207 (21.54%) ITIL
6 200 (20.81%) UNIX
7 198 (20.60%) MS Office
8 195 (20.29%) Windows 7
9 155 (16.13%) Banking
10 153 (15.92%) Oracle
11 137 (14.26%) MS Excel
12 129 (13.42%) Citrix
13 114 (11.86%) Windows XP
13 114 (11.86%) SQL Server
14 108 (11.24%) MS Exchange
15 105 (10.93%) Front Office
16 92 (9.57%) Linux
17 82 (8.53%) Windows Server 2008
18 81 (8.43%) Java
18 81 (8.43%) VMware
19 77 (8.01%) Blackberry
20 70 (7.28%) Windows Server 2003
21 61 (6.35%) Investment Banking
22 57 (5.93%) SharePoint
22 57 (5.93%) VMware Infrastructure
23 55 (5.72%) Derivative
24 53 (5.52%) Perl
25 51 (5.31%) C#
26 49 (5.10%) Apple

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 108 (11.24%) MS Exchange
2 57 (5.93%) SharePoint
3 48 (4.99%) Exchange Server 2010
4 31 (3.23%) Exchange Server 2007
5 28 (2.91%) IIS
6 27 (2.81%) Blackberry Enterprise Server
6 27 (2.81%) IBM Notes
7 16 (1.66%) Exchange Server 2003
8 14 (1.46%) WorkSite
9 13 (1.35%) SharePoint 2010
9 13 (1.35%) WebSphere
10 11 (1.14%) WebLogic
11 10 (1.04%) Lync
12 9 (0.94%) BizTalk Server
13 8 (0.83%) Tomcat
14 7 (0.73%) Apache
15 5 (0.52%) Oracle Service Bus
16 4 (0.42%) WebSphere Process Server
16 4 (0.42%) SAS
16 4 (0.42%) WebSphere Application Server
Applications
1 198 (20.60%) MS Office
2 137 (14.26%) MS Excel
3 24 (2.50%) MS PowerPoint
4 13 (1.35%) InfoPath
5 11 (1.14%) MS Project
6 10 (1.04%) MS Visio
7 2 (0.21%) InDesign
7 2 (0.21%) CINEMA 4D
7 2 (0.21%) Vectorworks
7 2 (0.21%) PowerPivot
7 2 (0.21%) Spreadsheet
8 1 (0.10%) Adobe Captivate
8 1 (0.10%) Photoshop
Business Applications
1 13 (1.35%) Agresso
2 12 (1.25%) Dynamics CRM
2 12 (1.25%) Markit EDM
3 8 (0.83%) Oracle EBS
3 8 (0.83%) ION MarketView
4 6 (0.62%) RMDS
4 6 (0.62%) Endur
5 5 (0.52%) Aligne
5 5 (0.52%) Oracle Financials
5 5 (0.52%) SimCorp Dimension
6 4 (0.42%) Adaptiv
6 4 (0.42%) Front Arena
6 4 (0.42%) Capstone
6 4 (0.42%) Tesseract
6 4 (0.42%) Minerva
6 4 (0.42%) Kondor+
6 4 (0.42%) Oracle 11i
6 4 (0.42%) ReMetrica
6 4 (0.42%) Oracle General Ledger
6 4 (0.42%) Oracle EBS R12
Cloud Services
1 16 (1.66%) Office 365
2 5 (0.52%) Google Apps
3 3 (0.31%) SaaS
4 1 (0.10%) Amazon AWS
Communications & Networking
1 38 (3.95%) WAN
2 36 (3.75%) LAN
3 33 (3.43%) DNS
4 31 (3.23%) TCP/IP
4 31 (3.23%) Internet
5 28 (2.91%) SAN
6 26 (2.71%) DHCP
7 25 (2.60%) Firewall
7 25 (2.60%) FTP
8 24 (2.50%) VPN
9 23 (2.39%) Wireless
10 17 (1.77%) VoIP
11 13 (1.35%) IP Telephony
12 12 (1.25%) HTTP
13 11 (1.14%) NAS
14 6 (0.62%) Intranet
14 6 (0.62%) Multicast
15 5 (0.52%) SSL
16 3 (0.31%) Cisco IOS
16 3 (0.31%) LDAP
Database & Business Intelligence
1 114 (11.86%) SQL Server
2 40 (4.16%) Oracle Database
3 24 (2.50%) Data Warehouse
4 22 (2.29%) SQL Server 2008
4 22 (2.29%) Relational Database
5 19 (1.98%) SQL Server 2005
6 14 (1.46%) SQL Server Reporting Services
7 12 (1.25%) SQL Server Integration Services
7 12 (1.25%) Oracle Reports
8 8 (0.83%) SQL Server 2012
8 8 (0.83%) Oracle Database 11g
9 7 (0.73%) Crystal Reports
9 7 (0.73%) Data Mining
10 5 (0.52%) SQL Server Analysis Services
11 4 (0.42%) SQL Server 2000
11 4 (0.42%) RDBMS
11 4 (0.42%) Oracle Database 10g
11 4 (0.42%) DB2
11 4 (0.42%) OLAP
11 4 (0.42%) MySQL
Development Applications
1 11 (1.14%) Oracle Forms
2 10 (1.04%) JIRA
3 7 (0.73%) Visual Studio
4 6 (0.62%) Subversion
5 5 (0.52%) TeamCity
5 5 (0.52%) Team Foundation Server
6 3 (0.31%) Toad
7 2 (0.21%) Serena SBM
7 2 (0.21%) ClearCase
7 2 (0.21%) Atlassian Bamboo
7 2 (0.21%) Oracle APEX
8 1 (0.10%) Jenkins
8 1 (0.10%) Git (software)
8 1 (0.10%) MSI
General
1 283 (29.45%) Finance
2 155 (16.13%) Banking
3 105 (10.93%) Front Office
4 61 (6.35%) Investment Banking
5 47 (4.89%) Legal
6 46 (4.79%) Law
7 33 (3.43%) Retail
8 30 (3.12%) Back Office
9 22 (2.29%) Financial Institution
10 14 (1.46%) Advertising
11 9 (0.94%) Marketing
12 8 (0.83%) Pharmaceutical
13 7 (0.73%) General Ledger
14 6 (0.62%) German Language
15 5 (0.52%) Billing
15 5 (0.52%) Publishing
15 5 (0.52%) Telecoms
16 4 (0.42%) Manufacturing
16 4 (0.42%) Mandarin Language
17 3 (0.31%) Retail Banking
Libraries, Frameworks & Software Standards
1 45 (4.68%) .NET
2 33 (3.43%) XML
3 26 (2.71%) FIX Protocol
4 25 (2.60%) HTML
5 18 (1.87%) Web Services
5 18 (1.87%) Middleware
6 13 (1.35%) ASP.NET
7 12 (1.25%) WebSphere MQ
8 11 (1.14%) J2EE
9 10 (1.04%) Rendezvous
9 10 (1.04%) .NET Framework
10 8 (0.83%) XSLT
10 8 (0.83%) QuickFIX
11 5 (0.52%) CSS
11 5 (0.52%) Classic ASP
12 4 (0.42%) Spring
12 4 (0.42%) JSP
13 3 (0.31%) Application Packaging
13 3 (0.31%) JDBC
13 3 (0.31%) WSDL
Miscellaneous
1 77 (8.01%) Blackberry
2 55 (5.72%) Derivative
3 49 (5.10%) Fixed Income
4 36 (3.75%) Foreign Exchange (FX)
5 32 (3.33%) Equities
6 28 (2.91%) Management Information System
7 22 (2.29%) NHS
8 17 (1.77%) Handset
9 14 (1.46%) iPhone
10 12 (1.25%) Credit Risk
11 10 (1.04%) Tandem
12 9 (0.94%) Computer Science
12 9 (0.94%) Hedge funds
13 8 (0.83%) AS400
13 8 (0.83%) GIS
13 8 (0.83%) Statistics
13 8 (0.83%) Thin Client
13 8 (0.83%) Fat Client
14 7 (0.73%) Market Risk
14 7 (0.73%) Video Conferencing
Operating Systems
1 454 (47.24%) Windows
2 200 (20.81%) UNIX
3 195 (20.29%) Windows 7
4 114 (11.86%) Windows XP
5 92 (9.57%) Linux
6 82 (8.53%) Windows Server 2008
7 70 (7.28%) Windows Server 2003
8 26 (2.71%) Mac OS X
9 21 (2.19%) Windows Vista
10 20 (2.08%) Windows 8
11 18 (1.87%) Solaris
12 17 (1.77%) Red Hat Enterprise Linux
12 17 (1.77%) Android
13 12 (1.25%) Windows Server 2012
14 9 (0.94%) Mac OS
15 8 (0.83%) AIX
16 7 (0.73%) Apple iOS
17 6 (0.62%) Windows 2000
18 3 (0.31%) Windows Mobile
19 2 (0.21%) Mac OS X Server
Processes & Methodologies
1 207 (21.54%) ITIL
2 49 (5.10%) Incident Management
3 44 (4.58%) Asset Management
4 34 (3.54%) Change Management
5 33 (3.43%) Electronic Trading
6 31 (3.23%) Service Management
6 31 (3.23%) Problem Management
7 29 (3.02%) Root Cause Analysis
8 28 (2.91%) Investment Management
9 27 (2.81%) Project Management
9 27 (2.81%) Low Latency
10 26 (2.71%) Service Delivery
11 25 (2.60%) Migration
11 25 (2.60%) CRM
11 25 (2.60%) Change Control
12 22 (2.29%) User Acceptance Testing
13 21 (2.19%) E-Commerce
14 18 (1.87%) Analytics
15 17 (1.77%) Document Management
16 16 (1.66%) Disaster Recovery
Programming Languages
1 271 (28.20%) SQL
2 81 (8.43%) Java
3 53 (5.52%) Perl
4 51 (5.31%) C#
5 40 (4.16%) Python
6 33 (3.43%) PL/SQL
7 30 (3.12%) PowerShell
8 29 (3.02%) C++
9 26 (2.71%) Shell Script
10 23 (2.39%) VBA
11 22 (2.29%) Bash Shell
12 19 (1.98%) JavaScript
13 14 (1.46%) T-SQL
14 10 (1.04%) VB
14 10 (1.04%) C
15 7 (0.73%) VBScript
16 6 (0.62%) XPath
17 4 (0.42%) ActionScript
17 4 (0.42%) ActionScript 2.0
18 3 (0.31%) COBOL
Qualifications
1 48 (4.99%) Degree
2 43 (4.47%) Microsoft Certification
3 36 (3.75%) MCP
4 30 (3.12%) ITIL Certification
5 19 (1.98%) Security Cleared
6 15 (1.56%) SC Cleared
7 14 (1.46%) MOS
8 11 (1.14%) MCITP
9 10 (1.04%) MCSE
9 10 (1.04%) MCSA
10 9 (0.94%) Cisco Certification
11 7 (0.73%) A+ Certification
11 7 (0.73%) MCDST
12 6 (0.62%) MCTS
12 6 (0.62%) CCNA
12 6 (0.62%) ITIL Foundation Certificate
13 5 (0.52%) BC Cleared
14 4 (0.42%) CCNP
15 1 (0.10%) DV Cleared
15 1 (0.10%) CCIE
Quality Assurance & Compliance
1 38 (3.95%) SLA
2 11 (1.14%) Sarbanes-Oxley
3 8 (0.83%) QA
4 1 (0.10%) PCI DSS
4 1 (0.10%) ISO/IEC 20000
4 1 (0.10%) Data Quality
4 1 (0.10%) FATCA
4 1 (0.10%) Solvency II
System Software
1 241 (25.08%) Active Directory
2 57 (5.93%) VMware Infrastructure
3 30 (3.12%) XenApp
4 11 (1.14%) XenDesktop
5 10 (1.04%) Terminal Services
6 9 (0.94%) Hyper-V
6 9 (0.94%) vSphere
6 9 (0.94%) VMware ESX
7 7 (0.73%) VMware ESXi
8 4 (0.42%) VMware Server
9 3 (0.31%) Xen
9 3 (0.31%) XenServer
10 2 (0.21%) Tivoli Workload Scheduler
10 2 (0.21%) Veritas Cluster Server
10 2 (0.21%) DFS Replication
10 2 (0.21%) NLBS
11 1 (0.10%) Citrix Presentation Server
11 1 (0.10%) Apache ZooKeeper
11 1 (0.10%) Veritas Volume Manager
11 1 (0.10%) NFS
Systems Management
1 34 (3.54%) ITRS Geneos
1 34 (3.54%) SCCM
2 18 (1.87%) Control-M
3 9 (0.94%) Tivoli
3 9 (0.94%) Backup Exec
4 6 (0.62%) Nagios
4 6 (0.62%) Oracle Enterprise Manager
5 4 (0.42%) Tivoli Storage Manager
5 4 (0.42%) Tivoli Monitoring
6 3 (0.31%) WSUS
6 3 (0.31%) Tivoli NetView
6 3 (0.31%) Systems Management Server (SMS)
6 3 (0.31%) Norton AntiVirus
7 2 (0.21%) CA SiteMinder
7 2 (0.21%) OpenView
7 2 (0.21%) ServiceCenter
8 1 (0.10%) SCOrch
8 1 (0.10%) SCSM
8 1 (0.10%) SCOM
8 1 (0.10%) Symantec Enterprise Vault
Vendors
1 241 (25.08%) Microsoft
2 153 (15.92%) Oracle
3 129 (13.42%) Citrix
4 81 (8.43%) VMware
5 49 (5.10%) Apple
6 47 (4.89%) Cisco
7 43 (4.47%) Sybase
8 28 (2.91%) Lotus
8 28 (2.91%) Reuters
9 27 (2.81%) Bloomberg
9 27 (2.81%) HP
10 19 (1.98%) Remedy
11 18 (1.87%) Fidessa
12 16 (1.66%) Sun
12 16 (1.66%) thinkFolio
13 15 (1.56%) Cognos
13 15 (1.56%) Charles River
14 14 (1.46%) IBM
15 13 (1.35%) SAP
15 13 (1.35%) Dell
City, London
Aston Carter
Rate: £450 - £550 per day
Posted: 17 hours ago
Uxbridge, Middlesex
Lorien Resourcing
Rate: £150 - £180 per day
Posted: 17 hours ago
London
ComputAppoint
Rate: £20 - £25 per hour
Posted: 18 hours ago
City, London
Randstad Technologies
Rate: £12.50 per day
Posted: Yesterday
City, London
McGregor Boyall
Rate: £500 per day
Posted: Yesterday
London
Cititec
Rate: £350 - 500 per day
Posted: Yesterday
London
Coal IT Services
Rate: From £350 to £425 per day
Posted: 2 days ago
City, London
Aston Carter
Rate: £450 - £550 per day
Posted: 2 days ago
London
Information Technology Services
Rate: £180 - 200 per day
Posted: 2 days ago
London
Montash
Rate: £350 - £400 per day
Posted: 2 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £450 per day
Posted: 2 days ago
London
Hatstand Limited
Rate: £400 - £500 per day
Posted: 2 days ago
Bromley, Kent
Hays London City Projects
Rate: £12.00 - £16.00 per annum
Posted: 2 days ago
London
Marcus Donald People
Rate: Negotiable
Posted: 3 days ago
London
Oliver Bernard
Rate: From £400 to £420 per day 12 Month Contract
Posted: 3 days ago
London
Elevate Direct
Rate: Unspecified - negotiable dependent on experience
Posted: 3 days ago
London
Hatstand Limited
Rate: £400 - £500 per annum
Posted: 3 days ago
City, London
TEKsystems
Rate: market rate
Posted: 3 days ago
City, London
Senitor Associates
Rate: £300 - £360 per day
Posted: 4 days ago
London
Computer People
Rate: £200.00 - £250.00 per day
Posted: 4 days ago