The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 180 115 110
Rank change year-on-year
-65 -5
Contract jobs requiring a Support Analyst 303 460 456
As % of all contract IT jobs located in London 1.37% 1.95% 1.99%
As % of the Job Titles category 1.44% 2.06% 2.09%
Number of daily rates quoted 206 318 318
Median daily rate £225 £250 £313
Median daily rate % change year-on-year
-10.00% -20.00%
90% offered a daily rate of more than £128 £130 £141
10% offered a daily rate of more than £450 £500 £500
UK excluding London median daily rate £213 £235 £200
% change year-on-year
-9.57% +17.50%
Number of hourly rates quoted 18 36 45
Median hourly rate £15.00 £17.75 £18.00
Median hourly rate % change year-on-year
-15.49% -1.38%
90% offered a hourly rate of more than £11.00 £13.44 £12.50
10% offered a hourly rate of more than £27.50 £21.57 £28.00
UK excluding London median hourly rate £14.00 £14.50 £15.00
% change year-on-year
-3.44% -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21061 22369 21797
As % of all contract IT jobs located in London 95.05% 94.77% 95.14%
Number of daily rates quoted 15089 15700 14988
Median daily rate £455 £443 £425
Median daily rate % change year-on-year
+2.82% +4.11%
90% offered a daily rate of more than £300 £275 £265
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 222 376 408
Median hourly rate £17.50 £18.00 £17.50
Median hourly rate % change year-on-year
-2.77% +2.85%
90% offered a hourly rate of more than £11.00 £11.78 £11.00
10% offered a hourly rate of more than £50.00 £52.17 £41.45
UK excluding London median hourly rate £16.50 £16.16 £16.20
% change year-on-year
+2.10% -0.24%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 23 July 2016.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 23 July 2016.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -6 53 £330 +18.38% 37
Uxbridge +3 3 - -
Bromley -3 3 £325 - 1
Croydon -13 3 - - 1
Canary Wharf +4 1 - -
Southall -1 1 - -
Feltham -5 1 - -
Barnet - 1 - -
Dagenham - 1 - -
Hillingdon - 1 £160 -
Paddington - 1 - -
Wimbledon - 1 £200 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 July 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 292 (46.79%) Windows
2 190 (30.45%) Active Directory
3 189 (30.29%) Finance
4 175 (28.04%) SQL
5 169 (27.08%) Microsoft
6 159 (25.48%) MS Office
7 149 (23.88%) ITIL
8 142 (22.76%) Windows 7
9 112 (17.95%) Unix
10 104 (16.67%) MS Excel
11 94 (15.06%) Banking
12 93 (14.90%) Linux
13 87 (13.94%) Oracle
13 87 (13.94%) Citrix
14 76 (12.18%) Windows Server
15 71 (11.38%) Front Office
16 57 (9.13%) Blackberry
17 54 (8.65%) Law
18 52 (8.33%) Java
19 50 (8.01%) SQL Server
19 50 (8.01%) Windows Server 2008
20 49 (7.85%) Incident Management
21 48 (7.69%) Investment Banking
22 47 (7.53%) Windows 8
23 45 (7.21%) VMware
24 43 (6.89%) Office 365
25 42 (6.73%) TCP/IP
26 40 (6.41%) Legal
26 40 (6.41%) MS Exchange
27 37 (5.93%) Analytical Skills

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (6.41%) MS Exchange
2 27 (4.33%) IIS
3 22 (3.53%) Blackberry Enterprise Server
4 19 (3.04%) SharePoint
5 16 (2.56%) Exchange Server 2010
6 15 (2.40%) Skype for Business
7 12 (1.92%) Tomcat
8 11 (1.76%) Apache
9 8 (1.28%) Exchange Server 2007
10 7 (1.12%) Exchange Server 2013
10 7 (1.12%) IBM HTTP Server
10 7 (1.12%) Oracle HTTP Server
10 7 (1.12%) WebSphere
11 6 (0.96%) Confluence
11 6 (0.96%) Oracle Workflow
12 5 (0.80%) CMS
12 5 (0.80%) Elasticsearch
12 5 (0.80%) Jetty
12 5 (0.80%) MQSeries
12 5 (0.80%) SharePoint 2013
Applications
1 159 (25.48%) MS Office
2 104 (16.67%) MS Excel
3 8 (1.28%) Spreadsheet
4 6 (0.96%) MS Visio
5 5 (0.80%) MS Project
6 4 (0.64%) MS PowerPoint
7 1 (0.16%) Adobe Creative Suite
7 1 (0.16%) FrameMaker
Business Applications
1 9 (1.44%) ION MarketView
1 9 (1.44%) Markit EDM
2 6 (0.96%) CSG Singleview
2 6 (0.96%) Dynamics CRM
2 6 (0.96%) Hi Portfolio
2 6 (0.96%) Oracle EBS
2 6 (0.96%) Oracle EBS R12
3 5 (0.80%) Oracle Applications
3 5 (0.80%) Oracle Assets
3 5 (0.80%) Oracle Financials
3 5 (0.80%) Oracle Payables
3 5 (0.80%) Oracle Receivables
4 4 (0.64%) Northgate Housing
4 4 (0.64%) Oracle 11i
4 4 (0.64%) Oracle Cash Management
4 4 (0.64%) Oracle General Ledger
4 4 (0.64%) Oracle iProcurement
5 3 (0.48%) RMDS
5 3 (0.48%) thinkFolio
5 3 (0.48%) Unit4 Business World
Cloud Services
1 43 (6.89%) Office 365
2 7 (1.12%) Amazon AWS
3 6 (0.96%) Microsoft Azure
4 4 (0.64%) Amazon EC2
5 3 (0.48%) Cloud Computing
6 2 (0.32%) Google Apps
6 2 (0.32%) IaaS
7 1 (0.16%) Azure Active Directory
7 1 (0.16%) Mimecast
7 1 (0.16%) OneDrive
7 1 (0.16%) SaaS
7 1 (0.16%) Veeva
Communications & Networking
1 42 (6.73%) TCP/IP
2 33 (5.29%) VPN
3 28 (4.49%) DNS
4 22 (3.53%) Firewall
4 22 (3.53%) LAN
4 22 (3.53%) WAN
5 21 (3.37%) Internet
6 16 (2.56%) DHCP
6 16 (2.56%) VoIP
7 15 (2.40%) Wireless
8 13 (2.08%) HTTP
9 8 (1.28%) Intranet
9 8 (1.28%) SAN
9 8 (1.28%) SSL
10 7 (1.12%) LDAP
10 7 (1.12%) Multicast
11 6 (0.96%) FTP
11 6 (0.96%) SMTP
12 5 (0.80%) PuTTY
12 5 (0.80%) Wireshark
Database & Business Intelligence
1 50 (8.01%) SQL Server
2 17 (2.72%) SQL Server 2008
3 16 (2.56%) BusinessObjects
3 16 (2.56%) Relational Database
4 13 (2.08%) Data Warehouse
5 12 (1.92%) Oracle Database
6 10 (1.60%) SQL Server Integration Services
6 10 (1.60%) SQL Server Reporting Services
7 7 (1.12%) Crystal Reports
7 7 (1.12%) QlikView
8 6 (0.96%) BusinessObjects Web Intelligence
8 6 (0.96%) BusinessObjects XI
9 5 (0.80%) Oracle BI EE
9 5 (0.80%) Oracle BI Publisher
9 5 (0.80%) PostgreSQL
10 4 (0.64%) KDB
10 4 (0.64%) Oracle Database 11g
10 4 (0.64%) Oracle Discoverer
10 4 (0.64%) RDBMS
11 3 (0.48%) SQL Server 2012
Development Applications
1 26 (4.17%) JIRA
2 13 (2.08%) Subversion
3 12 (1.92%) Jenkins
4 8 (1.28%) Maven
5 6 (0.96%) Ant
6 4 (0.64%) Atlassian Bamboo
6 4 (0.64%) ClearCase
6 4 (0.64%) Toad
7 2 (0.32%) Eclipse
7 2 (0.32%) SQL Server Management Studio (SSMS)
7 2 (0.32%) Visual Studio
8 1 (0.16%) JDeveloper
8 1 (0.16%) JUnit
8 1 (0.16%) MSI
8 1 (0.16%) Oracle Forms
8 1 (0.16%) Xdebug
General
1 189 (30.29%) Finance
2 94 (15.06%) Banking
3 71 (11.38%) Front Office
4 54 (8.65%) Law
5 48 (7.69%) Investment Banking
6 40 (6.41%) Legal
7 21 (3.37%) Back Office
8 10 (1.60%) Billing
9 9 (1.44%) Retail
10 8 (1.28%) Financial Institution
11 7 (1.12%) Advertising
12 6 (0.96%) French Language
13 5 (0.80%) General Ledger
14 3 (0.48%) Marketing
14 3 (0.48%) Publishing
14 3 (0.48%) Telecoms
15 2 (0.32%) International Banking
16 1 (0.16%) German Language
16 1 (0.16%) Italian Language
16 1 (0.16%) Japanese Language
Libraries, Frameworks & Software Standards
1 28 (4.49%) FIX Protocol
2 22 (3.53%) .NET
3 16 (2.56%) J2EE
4 12 (1.92%) Middleware
5 9 (1.44%) Web Services
6 8 (1.28%) XML
7 7 (1.12%) Rendezvous
7 7 (1.12%) WebSphere MQ
8 6 (0.96%) .NET Framework
8 6 (0.96%) HTML
8 6 (0.96%) Spring
9 5 (0.80%) CSS
9 5 (0.80%) EDI
9 5 (0.80%) ELK Stack
9 5 (0.80%) JDBC
10 4 (0.64%) AngularJS
10 4 (0.64%) Django
10 4 (0.64%) Velocity
11 2 (0.32%) Murex MxML
11 2 (0.32%) SOAP
Miscellaneous
1 57 (9.13%) Blackberry
2 37 (5.93%) Analytical Skills
3 34 (5.45%) Equities
4 33 (5.29%) Foreign Exchange (FX)
5 32 (5.13%) Fixed Income
6 31 (4.97%) Derivative
7 29 (4.65%) Smartphone
8 17 (2.72%) Management Information System
9 14 (2.24%) iPhone
10 13 (2.08%) Video Conferencing
11 9 (1.44%) Fintech
11 9 (1.44%) SWIFT
12 8 (1.28%) Data Centre
13 7 (1.12%) Computer Science
13 7 (1.12%) Data Extraction
14 6 (0.96%) Equity Derivative
14 6 (0.96%) iPad
14 6 (0.96%) NHS
15 5 (0.80%) Handset
16 4 (0.64%) Enterprise Software
Operating Systems
1 292 (46.79%) Windows
2 142 (22.76%) Windows 7
3 112 (17.95%) Unix
4 93 (14.90%) Linux
5 76 (12.18%) Windows Server
6 50 (8.01%) Windows Server 2008
7 47 (7.53%) Windows 8
8 28 (4.49%) Windows Server 2012
9 27 (4.33%) Windows XP
10 24 (3.85%) Mac OS X
11 23 (3.69%) Windows Server 2003
12 18 (2.88%) Android
13 17 (2.72%) Red Hat Enterprise Linux
13 17 (2.72%) Windows 10
14 11 (1.76%) Apple iOS
14 11 (1.76%) Solaris
15 7 (1.12%) Mac OS
16 4 (0.64%) Windows 2000 Server
17 3 (0.48%) Windows Vista
18 2 (0.32%) Windows 2000
Processes & Methodologies
1 149 (23.88%) ITIL
2 49 (7.85%) Incident Management
3 36 (5.77%) Problem Management
4 32 (5.13%) Service Management
5 27 (4.33%) Change Management
6 26 (4.17%) Document Management
7 25 (4.01%) Asset Management
8 23 (3.69%) Migration
8 23 (3.69%) Release Management
9 22 (3.53%) CRM
9 22 (3.53%) Electronic Trading
9 22 (3.53%) Investment Management
10 20 (3.21%) Workflow
11 16 (2.56%) Agile Software Development
12 15 (2.40%) Business Analysis
12 15 (2.40%) Business Intelligence
12 15 (2.40%) ITIL V3
12 15 (2.40%) Root Cause Analysis
12 15 (2.40%) Service Delivery
13 14 (2.24%) ETL
Programming Languages
1 175 (28.04%) SQL
2 52 (8.33%) Java
3 35 (5.61%) Perl
4 27 (4.33%) Python
5 24 (3.85%) Shell Script
6 22 (3.53%) PL/SQL
7 21 (3.37%) VBA
8 20 (3.21%) PowerShell
9 18 (2.88%) C#
10 13 (2.08%) VB
11 11 (1.76%) C++
12 10 (1.60%) T-SQL
13 8 (1.28%) C
13 8 (1.28%) JavaScript
13 8 (1.28%) PHP
14 7 (1.12%) Bash Shell
15 3 (0.48%) Groovy
16 1 (0.16%) ActionScript 2.0
16 1 (0.16%) Apex Code
16 1 (0.16%) VBScript
Qualifications
1 30 (4.81%) ITIL Certification
2 24 (3.85%) Degree
3 21 (3.37%) Microsoft Certification
4 13 (2.08%) MCP
5 11 (1.76%) Cisco Certification
6 10 (1.60%) MCSE
7 9 (1.44%) CCNA
7 9 (1.44%) Security Cleared
8 8 (1.28%) MCTS
9 6 (0.96%) MCDST
9 6 (0.96%) MCSA
9 6 (0.96%) MOS
10 5 (0.80%) DBS Check
10 5 (0.80%) SC Cleared
11 4 (0.64%) A+ Certification
12 2 (0.32%) CCNP
12 2 (0.32%) CTC Cleared
12 2 (0.32%) DV Cleared
12 2 (0.32%) MCITP
13 1 (0.16%) CAPM
Quality Assurance & Compliance
1 35 (5.61%) SLA
2 11 (1.76%) QA
3 3 (0.48%) HL7
4 2 (0.32%) COBIT
5 1 (0.16%) Data Quality
5 1 (0.16%) ISO/IEC 27001
5 1 (0.16%) PCI DSS
System Software
1 190 (30.45%) Active Directory
2 26 (4.17%) VMware Infrastructure
3 12 (1.92%) vSphere
4 8 (1.28%) XenApp
5 7 (1.12%) Virtual Desktop
6 6 (0.96%) Hyper-V
6 6 (0.96%) VMware ESX
6 6 (0.96%) XenDesktop
7 5 (0.80%) Microsoft App-V
8 4 (0.64%) VMware ESXi
9 3 (0.48%) Virtual Servers
10 2 (0.32%) Citrix Presentation Server
10 2 (0.32%) Firmware
10 2 (0.32%) Microsoft Virtual Server
11 1 (0.16%) BitLocker
11 1 (0.16%) Terminal Server
11 1 (0.16%) Terminal Services
11 1 (0.16%) UAG
11 1 (0.16%) Virtual Machines
11 1 (0.16%) VMware Server
Systems Management
1 36 (5.77%) SCCM
2 24 (3.85%) Control-M
3 15 (2.40%) ITRS Geneos
4 7 (1.12%) Puppet
5 5 (0.80%) Kibana
5 5 (0.80%) logstash
5 5 (0.80%) SCOM
6 4 (0.64%) BladeLogic
6 4 (0.64%) Nagios
7 3 (0.48%) Dollar Universe
7 3 (0.48%) Microsoft Clustering
7 3 (0.48%) Norton AntiVirus
8 2 (0.32%) Backup Exec
8 2 (0.32%) Cacti
8 2 (0.32%) DameWare
8 2 (0.32%) Microsoft Data Protection Manager
8 2 (0.32%) Opsview
8 2 (0.32%) WSUS
9 1 (0.16%) OpenView
9 1 (0.16%) Systems Management Server (SMS)
Vendors
1 169 (27.08%) Microsoft
2 87 (13.94%) Citrix
2 87 (13.94%) Oracle
3 45 (7.21%) VMware
4 35 (5.61%) Cisco
5 34 (5.45%) Sybase
6 31 (4.97%) Bloomberg
7 22 (3.53%) iManage
8 21 (3.37%) Apple
9 20 (3.21%) HP
9 20 (3.21%) Reuters
10 19 (3.04%) IBM
11 18 (2.88%) Fidessa
11 18 (2.88%) Red Hat
12 13 (2.08%) Remedy
13 11 (1.76%) Google
13 11 (1.76%) Informatica
14 10 (1.60%) ION Trading
14 10 (1.60%) LANDesk
15 9 (1.44%) FactSet
City, London
ReThink Recruitment
Rate: £400 - £475 per day
Posted: Yesterday
City, London
Hatstand Limited
Rate: £288.64 - £303.07 per day
Posted: Yesterday
London
Hydrogen
Rate: £100.00 - £135.00 per day
Posted: 2 days ago
London
Hays Finance Technology
Rate: £400.00 - £450.00 per day
Posted: Yesterday
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: Yesterday
City, London
TEKsystems
Rate: £450 - £550 per day
Posted: 2 days ago
London
Elevate Direct
Rate: From £450 to £495 per day
Posted: 4 days ago
London
McGregor Boyall
Rate: £550 - £650 per day
Posted: 5 days ago
South West London
Lawrence Harvey
Rate: £170 per day
Posted: 5 days ago