The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 121 103 94
Rank change year-on-year
-18 -9
Contract jobs requiring a Support Analyst 431 477 496
As % of all contract IT jobs located in London 1.84% 2.05% 2.12%
As % of the Job Titles category 2.00% 2.21% 2.29%
Number of daily rates quoted 288 324 289
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£275 £300 £350
Average daily rate % change year-on-year
-8.33% -14.28%
90% offered a daily rate of more than £130 £130 £150
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £228 £213 £213
% change year-on-year
+7.05% -
Number of hourly rates quoted 36 52 63
Average hourly rate £17.75 £18.00 £19.00
Average hourly rate % change year-on-year
-1.38% -5.26%
90% offered a hourly rate of more than £14.44 £12.50 £12.00
10% offered a hourly rate of more than £22.07 £23.13 £24.64
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21502 21611 21671
As % of all contract IT jobs located in London 91.96% 92.91% 92.50%
Number of daily rates quoted 15015 14996 14673
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £608 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 364 391 462
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £11.78 £11.00 £12.14
10% offered a hourly rate of more than £45.00 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 1 July 2015.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 1 July 2015.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -34 95 £275 -3.93% 51
Uxbridge +2 5 £123 -52.19%
Croydon -7 4 £269 +115.00% 1
Greenford - 4 - -
Feltham - 3 - - 1
Brentford +2 2 £260 -2.80%
Canary Wharf -10 2 £400 -
Welling - 2 £110 -
Bromley - 2 - -
Edgware - 2 £165 -
Southall - 2 - -
Hounslow +1 1 £240 +43.28%
Docklands, London -3 1 £300 -33.33%
Greenwich - 1 - -
Hackney - 1 - -
Lewisham - 1 - -
Southwark - 1 - -
Hammersmith - 1 £245 -
Kingston Upon Thames - 1 £290 - 1
Teddington - 1 £250 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 1 July 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 390 (46.15%) Windows
2 268 (31.72%) SQL
3 221 (26.15%) Active Directory
4 215 (25.44%) Finance
5 202 (23.91%) Microsoft
6 179 (21.18%) Windows 7
7 170 (20.12%) ITIL
8 167 (19.76%) UNIX
9 145 (17.16%) MS Office
10 136 (16.09%) Banking
11 132 (15.62%) Front Office
12 112 (13.25%) MS Excel
13 106 (12.54%) Linux
14 105 (12.43%) Oracle
15 98 (11.60%) SQL Server
16 82 (9.70%) Windows Server 2008
17 80 (9.47%) Analytical Skills
17 80 (9.47%) Citrix
18 77 (9.11%) MS Exchange
19 74 (8.76%) VMware
20 73 (8.64%) Fixed Income
21 70 (8.28%) Java
22 67 (7.93%) Windows XP
22 67 (7.93%) Investment Banking
23 65 (7.69%) Blackberry
24 60 (7.10%) Perl
25 59 (6.98%) Incident Management
25 59 (6.98%) Equities
26 57 (6.75%) Python
26 57 (6.75%) Windows Server 2003

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 1 July 2015, IT contractor jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 77 (9.11%) MS Exchange
2 42 (4.97%) SharePoint
3 31 (3.67%) Blackberry Enterprise Server
3 31 (3.67%) IIS
4 25 (2.96%) WebSphere
5 24 (2.84%) Tomcat
6 22 (2.60%) Exchange Server 2010
7 16 (1.89%) WebSphere Application Server
8 14 (1.66%) IBM HTTP Server
8 14 (1.66%) WorkSite
9 12 (1.42%) Apache
10 11 (1.30%) CMS
10 11 (1.30%) IBM Notes
11 10 (1.18%) Lync
12 8 (0.95%) Oracle Workflow
13 6 (0.71%) Exchange Server 2003
13 6 (0.71%) JBoss
13 6 (0.71%) Exchange Server 2007
13 6 (0.71%) Exchange Server 2013
13 6 (0.71%) Oracle HTTP Server
Applications
1 145 (17.16%) MS Office
2 112 (13.25%) MS Excel
3 17 (2.01%) MS PowerPoint
4 7 (0.83%) MS Visio
4 7 (0.83%) Spreadsheet
5 4 (0.47%) MS Project
6 2 (0.24%) InfoPath
6 2 (0.24%) PowerPivot
6 2 (0.24%) Adobe Creative Suite
7 1 (0.12%) Photoshop
7 1 (0.12%) AutoCAD
7 1 (0.12%) SOLIDWORKS
Business Applications
1 19 (2.25%) thinkFolio
2 16 (1.89%) Dynamics CRM
3 10 (1.18%) Oracle EBS R12
4 8 (0.95%) Oracle EBS
4 8 (0.95%) Markit EDM
5 7 (0.83%) Summit
5 7 (0.83%) LatentZero
6 6 (0.71%) ION MarketView
6 6 (0.71%) Oracle General Ledger
6 6 (0.71%) Front Arena
6 6 (0.71%) IntelliMatch
6 6 (0.71%) Oracle Payables
6 6 (0.71%) Oracle Receivables
7 5 (0.59%) Oracle Cash Management
7 5 (0.59%) Oracle Financials
8 4 (0.47%) Tesseract
8 4 (0.47%) Minerva
8 4 (0.47%) Sentinel
8 4 (0.47%) Kondor+
8 4 (0.47%) Misys Midas
Cloud Services
1 20 (2.37%) Office 365
2 12 (1.42%) Google Apps
3 4 (0.47%) Amazon AWS
4 3 (0.36%) PaaS
4 3 (0.36%) Amazon EC2
5 1 (0.12%) Adobe Analytics
5 1 (0.12%) IaaS
5 1 (0.12%) Google Cloud Platform
Communications & Networking
1 55 (6.51%) TCP/IP
2 49 (5.80%) LAN
3 39 (4.62%) Firewall
4 37 (4.38%) WAN
5 32 (3.79%) DNS
6 25 (2.96%) VPN
7 23 (2.72%) DHCP
8 18 (2.13%) VoIP
9 17 (2.01%) SAN
10 16 (1.89%) Wireless
10 16 (1.89%) HTTP
11 9 (1.07%) Intranet
11 9 (1.07%) Internet
11 9 (1.07%) Network Security
12 8 (0.95%) BIG-IP
12 8 (0.95%) LDAP
13 6 (0.71%) WLAN
13 6 (0.71%) FTP
13 6 (0.71%) VLAN
13 6 (0.71%) Cisco IOS
Database & Business Intelligence
1 98 (11.60%) SQL Server
2 34 (4.02%) Relational Database
3 23 (2.72%) Oracle Database
4 20 (2.37%) SQL Server Integration Services
4 20 (2.37%) SQL Server Reporting Services
5 19 (2.25%) SQL Server 2008
6 12 (1.42%) Data Warehouse
6 12 (1.42%) RDBMS
7 11 (1.30%) Crystal Reports
8 10 (1.18%) Oracle Reports
8 10 (1.18%) DTS
9 9 (1.07%) DB2
10 8 (0.95%) SQL Server 2012
11 7 (0.83%) SQL Server 2005
11 7 (0.83%) QlikView
11 7 (0.83%) MS Access
12 5 (0.59%) SQL Server Analysis Services
13 4 (0.47%) Oracle Database 11g
13 4 (0.47%) ProClarity
14 3 (0.36%) BusinessObjects XI
Development Applications
1 10 (1.18%) JIRA
2 8 (0.95%) Ant
2 8 (0.95%) Jenkins
3 6 (0.71%) Subversion
4 5 (0.59%) Maven
4 5 (0.59%) Visual Studio
4 5 (0.59%) Introscope
5 4 (0.47%) Team Foundation Server
5 4 (0.47%) Eclipse
6 2 (0.24%) Oracle Forms
7 1 (0.12%) ERwin
7 1 (0.12%) Oracle APEX
General
1 215 (25.44%) Finance
2 136 (16.09%) Banking
3 132 (15.62%) Front Office
4 67 (7.93%) Investment Banking
5 49 (5.80%) Legal
6 39 (4.62%) Law
7 34 (4.02%) Back Office
8 30 (3.55%) Retail
9 17 (2.01%) Telecoms
10 15 (1.78%) Financial Institution
11 10 (1.18%) Advertising
11 10 (1.18%) Marketing
12 6 (0.71%) French Language
13 4 (0.47%) Billing
13 4 (0.47%) General Ledger
13 4 (0.47%) Manufacturing
14 3 (0.36%) German Language
15 2 (0.24%) Private Banking
15 2 (0.24%) Electronics
15 2 (0.24%) Retail Banking
Libraries, Frameworks & Software Standards
1 44 (5.21%) .NET
2 38 (4.50%) FIX Protocol
3 23 (2.72%) Middleware
4 15 (1.78%) XML
5 12 (1.42%) WebSphere MQ
6 10 (1.18%) Web Services
7 9 (1.07%) HTML
7 9 (1.07%) ASP.NET
8 8 (0.95%) CGI
8 8 (0.95%) TIBCO EMS
9 7 (0.83%) WCF
9 7 (0.83%) Rendezvous
10 6 (0.71%) Java EE
11 5 (0.59%) LINQ
11 5 (0.59%) J2EE
12 4 (0.47%) jQuery
12 4 (0.47%) NHibernate
13 3 (0.36%) XMPP
13 3 (0.36%) Classic ASP
13 3 (0.36%) JDBC
Miscellaneous
1 80 (9.47%) Analytical Skills
2 73 (8.64%) Fixed Income
3 65 (7.69%) Blackberry
4 59 (6.98%) Equities
5 54 (6.39%) Foreign Exchange (FX)
6 39 (4.62%) Derivative
7 26 (3.08%) iPhone
8 16 (1.89%) Hedge funds
8 16 (1.89%) NHS
9 15 (1.78%) Management Information System
9 15 (1.78%) iPad
10 14 (1.66%) Video Conferencing
11 13 (1.54%) Computer Science
12 10 (1.18%) SWIFT
13 9 (1.07%) Data Centre
13 9 (1.07%) Handset
14 8 (0.95%) Equity Derivative
15 6 (0.71%) User Experience
15 6 (0.71%) Mobile App
16 5 (0.59%) Data Extraction
Operating Systems
1 390 (46.15%) Windows
2 179 (21.18%) Windows 7
3 167 (19.76%) UNIX
4 106 (12.54%) Linux
5 82 (9.70%) Windows Server 2008
6 67 (7.93%) Windows XP
7 57 (6.75%) Windows Server 2003
8 40 (4.73%) Android
8 40 (4.73%) Windows Server 2012
9 28 (3.31%) Windows 8
9 28 (3.31%) Mac OS X
10 13 (1.54%) Windows Vista
11 12 (1.42%) AIX
11 12 (1.42%) Red Hat Enterprise Linux
12 11 (1.30%) Apple iOS
12 11 (1.30%) Solaris
13 3 (0.36%) Windows NT
13 3 (0.36%) CentOS
14 2 (0.24%) Mac OS
15 1 (0.12%) Oracle Linux
Processes & Methodologies
1 170 (20.12%) ITIL
2 59 (6.98%) Incident Management
3 43 (5.09%) Service Management
4 37 (4.38%) Business Intelligence
5 34 (4.02%) Asset Management
6 32 (3.79%) Electronic Trading
7 31 (3.67%) Change Management
8 29 (3.43%) Investment Management
9 28 (3.31%) Migration
10 27 (3.20%) Problem Management
11 19 (2.25%) Algorithmic Trading
11 19 (2.25%) Release Management
11 19 (2.25%) Document Management
11 19 (2.25%) Low Latency
12 18 (2.13%) Root Cause Analysis
12 18 (2.13%) Service Delivery
13 17 (2.01%) CRM
14 15 (1.78%) Workflow
15 14 (1.66%) Risk Management
15 14 (1.66%) Project Management
Programming Languages
1 268 (31.72%) SQL
2 70 (8.28%) Java
3 60 (7.10%) Perl
4 57 (6.75%) Python
5 54 (6.39%) C#
6 26 (3.08%) VBA
7 25 (2.96%) Shell Script
8 22 (2.60%) VB
9 17 (2.01%) T-SQL
9 17 (2.01%) JavaScript
10 16 (1.89%) VBScript
10 16 (1.89%) Korn
11 15 (1.78%) PowerShell
12 13 (1.54%) PL/SQL
13 11 (1.30%) C++
14 9 (1.07%) Bash Shell
15 8 (0.95%) PHP
16 5 (0.59%) Jython
17 4 (0.47%) sed
17 4 (0.47%) VB.NET
Qualifications
1 46 (5.44%) Microsoft Certification
2 43 (5.09%) Degree
3 16 (1.89%) MCSE
4 13 (1.54%) MCDST
5 12 (1.42%) MCP
6 11 (1.30%) MCITP
7 10 (1.18%) Security Cleared
8 9 (1.07%) MOS
9 8 (0.95%) ITIL Certification
9 8 (0.95%) MCSA
10 6 (0.71%) CCNA
10 6 (0.71%) Cisco Certification
11 5 (0.59%) SC Cleared
12 3 (0.36%) ACCA
12 3 (0.36%) CIMA
12 3 (0.36%) MCTS
13 2 (0.24%) VMware Certified Professional (VCP)
13 2 (0.24%) VCP4
13 2 (0.24%) VCP5
13 2 (0.24%) CCSA
Quality Assurance & Compliance
1 43 (5.09%) SLA
2 4 (0.47%) PCI DSS
2 4 (0.47%) ISO/IEC 27001
2 4 (0.47%) QA
3 1 (0.12%) HL7
3 1 (0.12%) DICOM
3 1 (0.12%) Sarbanes-Oxley
System Software
1 221 (26.15%) Active Directory
2 40 (4.73%) VMware Infrastructure
3 15 (1.78%) vSphere
4 14 (1.66%) XenApp
5 12 (1.42%) Hyper-V
6 9 (1.07%) VMware ESX
7 8 (0.95%) Microsoft App-V
8 3 (0.36%) Citrix Presentation Server
9 2 (0.24%) VMware Server
9 2 (0.24%) Terminal Server
9 2 (0.24%) XenDesktop
9 2 (0.24%) Xen
9 2 (0.24%) NLBS
9 2 (0.24%) NFS
9 2 (0.24%) UAG
9 2 (0.24%) VMware ESXi
10 1 (0.12%) GPFS
10 1 (0.12%) Varnish
10 1 (0.12%) NDS
10 1 (0.12%) MetaFrame
Systems Management
1 35 (4.14%) SCCM
2 16 (1.89%) ITRS Geneos
3 15 (1.78%) Control-M
4 14 (1.66%) AirWatch
5 6 (0.71%) Tivoli
5 6 (0.71%) Puppet
5 6 (0.71%) Backup Exec
6 3 (0.36%) BladeLogic
6 3 (0.36%) WSUS
6 3 (0.36%) SCOM
7 2 (0.24%) ARCserve
7 2 (0.24%) CA Wily
7 2 (0.24%) SAP Afaria
7 2 (0.24%) Cisco CUCM
8 1 (0.12%) Symantec Enterprise Vault
8 1 (0.12%) Vagrant
8 1 (0.12%) ZENworks
8 1 (0.12%) Oracle Enterprise Manager
8 1 (0.12%) TeamSite
8 1 (0.12%) MOM
Vendors
1 202 (23.91%) Microsoft
2 105 (12.43%) Oracle
3 80 (9.47%) Citrix
4 74 (8.76%) VMware
5 56 (6.63%) Cisco
6 38 (4.50%) Sybase
6 38 (4.50%) Apple
7 27 (3.20%) IBM
8 22 (2.60%) Bloomberg
9 18 (2.13%) TIBCO
10 17 (2.01%) HP
11 16 (1.89%) Reuters
11 16 (1.89%) Google
12 14 (1.66%) Murex
12 14 (1.66%) Red Hat
13 12 (1.42%) Cognos
14 11 (1.30%) Lotus
14 11 (1.30%) Charles River
15 10 (1.18%) Remedy
15 10 (1.18%) SAP
London
HAYS INFORMATION TECHNOLOGY
Rate: £225.00 - £250.00 per annum
Posted: Yesterday
London
ReThink Recruitment
Rate: £200 - £225 per day
Posted: Yesterday
City, London
Premier IT
Rate: £100 - £150 per day
Posted: Yesterday
London
Montash
Rate: £160 - £180 per day + Negotiable
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Posted: 5 days ago
London
Comtecs
Rate: £250 - £300 Per Day
Posted: 5 days ago
London
Coal Intelligent Technology Limited
Posted: 5 days ago
City, London
Harrington Starr
Rate: £350 - £450 per day
Posted: 6 days ago
Feltham, Middlesex
HAYS INFORMATION TECHNOLOGY
Rate: £16.00 per hour
Posted: 6 days ago
City, London
Red10
Rate: £450 - £500 per annum
Posted: 6 days ago
London
Burnham Resources
Rate: From £15 to £18 per hour
Posted: 6 days ago
City, London
Senitor Associates
Rate: £120 - £140 per day
Posted: 6 days ago
City, London
Eligo Recruitment Ltd
Posted: 6 days ago
London
Capita - ITIN
Rate: £300.00 - £350.00 per day
Posted: 9 days ago
London
iKonnect
Rate: £400 - £450 per day
Posted: 16 days ago
City of London
Hays IT - Uk Posting account
Rate: £170.00 - £180.00 per annum
Posted: 16 days ago