The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 174 131 112
Rank change year-on-year
-43 -19
Contract jobs requiring a Support Analyst 314 396 469
As % of all contract IT jobs located in London 1.38% 1.77% 2.01%
As % of the Job Titles category 1.45% 1.87% 2.12%
Number of daily rates quoted 227 261 281
Median daily rate £300 £280 £310
Median daily rate % change year-on-year
+7.14% -9.67%
90% offered a daily rate of more than £137 £150 £122
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £245 £225 £200
% change year-on-year
+8.88% +12.50%
Number of hourly rates quoted 29 31 71
Median hourly rate £18.00 £19.00 £17.50
Median hourly rate % change year-on-year
-5.26% +8.57%
90% offered a hourly rate of more than £13.00 £13.00 £12.50
10% offered a hourly rate of more than £27.80 £31.50 £23.00
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21602 21186 22093
As % of all contract IT jobs located in London 94.75% 94.72% 94.80%
Number of daily rates quoted 15671 14552 15446
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £263
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 239 384 401
Median hourly rate £17.50 £20.00 £17.50
Median hourly rate % change year-on-year
-12.50% +14.28%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £40.00 £55.00 £37.50
UK excluding London median hourly rate £18.00 £16.70 £17.00
% change year-on-year
+7.78% -1.76%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 5 May 2016.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 5 May 2016.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 55 £425 +43.45% 24
Canary Wharf +3 3 - - 1
Croydon -13 3 £275 -12.00% 1
Bromley -10 2 £325 +8.33% 2
Kingston Upon Thames - 2 £329 - 2
Paddington +4 1 - -
Southall -3 1 - -
Twickenham - 1 £170 -
Wembley - 1 £120 -
Docklands, London - 1 £475 -
Wimbledon - 1 - -
Enfield - 1 £160 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 5 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 313 (50.00%) Windows
2 204 (32.59%) Finance
3 183 (29.23%) Active Directory
4 176 (28.12%) SQL
5 174 (27.80%) MS Office
6 173 (27.64%) Microsoft
7 152 (24.28%) Windows 7
8 137 (21.88%) ITIL
9 118 (18.85%) Banking
10 109 (17.41%) Unix
11 97 (15.50%) Citrix
12 95 (15.18%) Windows Server
13 93 (14.86%) MS Excel
14 90 (14.38%) Linux
15 86 (13.74%) Front Office
16 75 (11.98%) Oracle
17 65 (10.38%) Blackberry
18 59 (9.42%) Windows Server 2008
19 56 (8.95%) VMware
20 55 (8.79%) Law
20 55 (8.79%) SQL Server
21 52 (8.31%) Investment Banking
22 48 (7.67%) Windows XP
22 48 (7.67%) SCCM
23 46 (7.35%) Java
24 45 (7.19%) Legal
25 44 (7.03%) Cisco
26 42 (6.71%) VPN
26 42 (6.71%) Bloomberg
27 41 (6.55%) Foreign Exchange (FX)

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (6.39%) MS Exchange
2 34 (5.43%) SharePoint
3 24 (3.83%) IIS
4 16 (2.56%) Exchange Server 2010
5 14 (2.24%) Blackberry Enterprise Server
6 13 (2.08%) Skype for Business
6 13 (2.08%) Tomcat
7 10 (1.60%) CMS
8 9 (1.44%) Confluence
8 9 (1.44%) IBM Notes
9 7 (1.12%) IBM HTTP Server
9 7 (1.12%) Oracle HTTP Server
9 7 (1.12%) SharePoint 2013
10 6 (0.96%) Apache
10 6 (0.96%) Exchange Server 2007
10 6 (0.96%) Exchange Server 2013
11 5 (0.80%) JBoss
12 4 (0.64%) MQSeries
12 4 (0.64%) Oracle Workflow
13 3 (0.48%) Captiva
Applications
1 174 (27.80%) MS Office
2 93 (14.86%) MS Excel
3 17 (2.72%) MS Visio
4 11 (1.76%) MS PowerPoint
5 10 (1.60%) MS Project
6 5 (0.80%) Spreadsheet
7 1 (0.16%) Adobe Captivate
7 1 (0.16%) FrameMaker
Business Applications
1 12 (1.92%) Dynamics CRM
2 9 (1.44%) ION MarketView
3 8 (1.28%) Northgate Housing
4 6 (0.96%) Hi Portfolio
5 5 (0.80%) Oracle Financials
6 4 (0.64%) Oracle 11i
6 4 (0.64%) Oracle Applications
6 4 (0.64%) Oracle Assets
6 4 (0.64%) Oracle Cash Management
6 4 (0.64%) Oracle EBS
6 4 (0.64%) Oracle EBS R12
6 4 (0.64%) Oracle iProcurement
6 4 (0.64%) Oracle Payables
6 4 (0.64%) Oracle Receivables
6 4 (0.64%) Salerio
7 3 (0.48%) Oracle General Ledger
7 3 (0.48%) Oracle Procure-to-Pay
8 2 (0.32%) assyst
8 2 (0.32%) Misys Opics
8 2 (0.32%) thinkFolio
Cloud Services
1 27 (4.31%) Office 365
2 8 (1.28%) Amazon AWS
3 4 (0.64%) Amazon EC2
3 4 (0.64%) Microsoft Azure
4 2 (0.32%) IaaS
4 2 (0.32%) Virtual Private Cloud
5 1 (0.16%) Azure Active Directory
5 1 (0.16%) Cloud Computing
5 1 (0.16%) MailChimp
5 1 (0.16%) Mimecast
5 1 (0.16%) OneDrive
5 1 (0.16%) SaaS
5 1 (0.16%) Veeva
Communications & Networking
1 42 (6.71%) VPN
2 38 (6.07%) TCP/IP
3 27 (4.31%) Internet
4 26 (4.15%) DNS
5 25 (3.99%) Firewall
5 25 (3.99%) LAN
5 25 (3.99%) WAN
6 17 (2.72%) Intranet
7 15 (2.40%) Wireless
8 14 (2.24%) DHCP
9 12 (1.92%) HTTP
10 10 (1.60%) IP Telephony
10 10 (1.60%) SAN
10 10 (1.60%) SSL
11 9 (1.44%) LDAP
12 8 (1.28%) VoIP
13 6 (0.96%) Wireshark
14 5 (0.80%) Multicast
14 5 (0.80%) PuTTY
14 5 (0.80%) SMTP
Database & Business Intelligence
1 55 (8.79%) SQL Server
2 21 (3.35%) Relational Database
3 14 (2.24%) SQL Server Reporting Services
4 13 (2.08%) BusinessObjects
5 11 (1.76%) KDB
5 11 (1.76%) Oracle Database
5 11 (1.76%) SQL Server 2008
6 10 (1.60%) Data Warehouse
7 9 (1.44%) SQL Server Integration Services
8 6 (0.96%) BusinessObjects Web Intelligence
8 6 (0.96%) BusinessObjects XI
8 6 (0.96%) Crystal Reports
8 6 (0.96%) RDBMS
9 5 (0.80%) Oracle BI EE
10 4 (0.64%) Oracle BI Publisher
10 4 (0.64%) Oracle Discoverer
11 3 (0.48%) SQL Server 2005
11 3 (0.48%) SQL Server 2012
11 3 (0.48%) SQL Server Analysis Services
12 2 (0.32%) Data Mart
Development Applications
1 23 (3.67%) JIRA
2 14 (2.24%) Subversion
3 12 (1.92%) Jenkins
4 8 (1.28%) Maven
5 6 (0.96%) Ant
6 4 (0.64%) Toad
7 3 (0.48%) Team Foundation Server
7 3 (0.48%) VSS/SourceSafe
8 1 (0.16%) Eclipse
8 1 (0.16%) Git (software)
8 1 (0.16%) JUnit
8 1 (0.16%) PowerBuilder
8 1 (0.16%) Visual Studio
General
1 204 (32.59%) Finance
2 118 (18.85%) Banking
3 86 (13.74%) Front Office
4 55 (8.79%) Law
5 52 (8.31%) Investment Banking
6 45 (7.19%) Legal
7 28 (4.47%) Back Office
8 11 (1.76%) Retail
9 7 (1.12%) Billing
10 6 (0.96%) French Language
11 5 (0.80%) Financial Institution
11 5 (0.80%) Telecoms
12 4 (0.64%) General Ledger
13 3 (0.48%) Advertising
13 3 (0.48%) Publishing
14 2 (0.32%) International Banking
15 1 (0.16%) German Language
15 1 (0.16%) Italian Language
15 1 (0.16%) Japanese Language
15 1 (0.16%) Private Banking
Libraries, Frameworks & Software Standards
1 26 (4.15%) .NET
1 26 (4.15%) FIX Protocol
2 17 (2.72%) J2EE
3 13 (2.08%) Web Services
4 12 (1.92%) Middleware
5 11 (1.76%) HTML
6 7 (1.12%) XML
7 6 (0.96%) CSS
8 5 (0.80%) JDBC
9 4 (0.64%) EDI
10 3 (0.48%) .NET Framework
10 3 (0.48%) Murex MxML
10 3 (0.48%) Rendezvous
10 3 (0.48%) SOAP
11 2 (0.32%) Hibernate
11 2 (0.32%) HTML5
11 2 (0.32%) Murex Flex
11 2 (0.32%) Spring
12 1 (0.16%) SAML
12 1 (0.16%) SAP Basis
Miscellaneous
1 65 (10.38%) Blackberry
2 41 (6.55%) Foreign Exchange (FX)
3 36 (5.75%) Analytical Skills
3 36 (5.75%) Equities
4 29 (4.63%) Fixed Income
5 27 (4.31%) Derivative
6 21 (3.35%) Management Information System
7 13 (2.08%) Fintech
8 11 (1.76%) Video Conferencing
9 10 (1.60%) Data Centre
10 9 (1.44%) Computer Science
10 9 (1.44%) iPhone
10 9 (1.44%) SWIFT
11 7 (1.12%) Blog
11 7 (1.12%) Data Extraction
11 7 (1.12%) PKI
12 6 (0.96%) NHS
12 6 (0.96%) Smartphone
13 5 (0.80%) Equity Derivative
13 5 (0.80%) Thin Client
Operating Systems
1 313 (50.00%) Windows
2 152 (24.28%) Windows 7
3 109 (17.41%) Unix
4 95 (15.18%) Windows Server
5 90 (14.38%) Linux
6 59 (9.42%) Windows Server 2008
7 48 (7.67%) Windows XP
8 36 (5.75%) Windows Server 2003
9 32 (5.11%) Windows 8
10 29 (4.63%) Windows Server 2012
11 15 (2.40%) Red Hat Enterprise Linux
12 14 (2.24%) Mac OS X
13 13 (2.08%) Windows 10
14 12 (1.92%) Solaris
15 9 (1.44%) Android
15 9 (1.44%) Apple iOS
15 9 (1.44%) Windows 2000 Server
16 5 (0.80%) Windows 2000
17 4 (0.64%) Mac OS
17 4 (0.64%) Windows Vista
Processes & Methodologies
1 137 (21.88%) ITIL
2 36 (5.75%) Asset Management
3 33 (5.27%) CRM
4 31 (4.95%) Incident Management
5 30 (4.79%) Problem Management
6 29 (4.63%) Investment Management
7 28 (4.47%) Document Management
8 26 (4.15%) Service Management
9 24 (3.83%) Release Management
10 23 (3.67%) Change Management
11 21 (3.35%) Disaster Recovery
12 20 (3.19%) Electronic Trading
12 20 (3.19%) Migration
13 19 (3.04%) Root Cause Analysis
13 19 (3.04%) Service Delivery
14 18 (2.88%) Business Intelligence
14 18 (2.88%) Data Management
15 17 (2.72%) Low Latency
15 17 (2.72%) Project Management
15 17 (2.72%) User Acceptance Testing
Programming Languages
1 176 (28.12%) SQL
2 46 (7.35%) Java
3 41 (6.55%) Perl
4 27 (4.31%) Python
5 26 (4.15%) VBA
6 25 (3.99%) PowerShell
7 20 (3.19%) Shell Script
8 16 (2.56%) JavaScript
9 14 (2.24%) C#
10 11 (1.76%) VB
11 8 (1.28%) PL/SQL
12 6 (0.96%) C++
12 6 (0.96%) PHP
12 6 (0.96%) T-SQL
12 6 (0.96%) VBScript
13 4 (0.64%) Bash Shell
13 4 (0.64%) C
14 3 (0.48%) Groovy
15 2 (0.32%) VB6
Qualifications
1 29 (4.63%) Microsoft Certification
2 28 (4.47%) ITIL Certification
3 25 (3.99%) Degree
4 19 (3.04%) MCP
4 19 (3.04%) MCSE
5 15 (2.40%) Security Cleared
6 13 (2.08%) Cisco Certification
7 11 (1.76%) MCDST
8 10 (1.60%) CCNA
8 10 (1.60%) SC Cleared
9 8 (1.28%) MCSA
10 4 (0.64%) A+ Certification
10 4 (0.64%) CCNP
10 4 (0.64%) MCTS
10 4 (0.64%) MOS
11 3 (0.48%) MCITP
11 3 (0.48%) PRINCE2 Practitioner
12 2 (0.32%) DBS Check
12 2 (0.32%) ITIL Foundation Certificate
12 2 (0.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (5.43%) SLA
2 9 (1.44%) QA
3 2 (0.32%) PCI DSS
4 1 (0.16%) Disclosure Scotland
4 1 (0.16%) ISO/IEC 27001
4 1 (0.16%) Sarbanes-Oxley
System Software
1 183 (29.23%) Active Directory
2 37 (5.91%) VMware Infrastructure
3 21 (3.35%) XenApp
4 17 (2.72%) vSphere
5 11 (1.76%) VMware ESX
6 10 (1.60%) XenDesktop
7 6 (0.96%) BitLocker
8 5 (0.80%) NFS
9 4 (0.64%) Hyper-V
9 4 (0.64%) Microsoft App-V
9 4 (0.64%) Samba
9 4 (0.64%) Terminal Services
9 4 (0.64%) VMware ESXi
10 2 (0.32%) Citrix Presentation Server
10 2 (0.32%) Firmware
10 2 (0.32%) Microsoft Virtual Server
11 1 (0.16%) OpenSSH
11 1 (0.16%) Terminal Server
11 1 (0.16%) VMware Workstation
11 1 (0.16%) Xen
Systems Management
1 48 (7.67%) SCCM
2 20 (3.19%) ITRS Geneos
3 10 (1.60%) Control-M
4 7 (1.12%) Nagios
4 7 (1.12%) Puppet
5 6 (0.96%) Norton AntiVirus
6 5 (0.80%) Backup Exec
7 4 (0.64%) logstash
7 4 (0.64%) SCOM
7 4 (0.64%) WSUS
8 3 (0.48%) Dollar Universe
9 2 (0.32%) Cisco CUCM
9 2 (0.32%) DameWare
9 2 (0.32%) ServiceCenter
10 1 (0.16%) Grafana
10 1 (0.16%) Graphite
10 1 (0.16%) Opsview
10 1 (0.16%) SCSM
10 1 (0.16%) SCVMM
10 1 (0.16%) Symantec Endpoint Protection
Vendors
1 173 (27.64%) Microsoft
2 97 (15.50%) Citrix
3 75 (11.98%) Oracle
4 56 (8.95%) VMware
5 44 (7.03%) Cisco
6 42 (6.71%) Bloomberg
7 33 (5.27%) Sybase
8 29 (4.63%) Reuters
9 26 (4.15%) iManage
10 23 (3.67%) HP
11 21 (3.35%) Fidessa
12 18 (2.88%) Red Hat
13 17 (2.72%) IBM
14 14 (2.24%) Murex
14 14 (2.24%) ServiceNow
15 13 (2.08%) Splunk
16 12 (1.92%) Apple
16 12 (1.92%) Remedy
16 12 (1.92%) Symantec
17 10 (1.60%) ION Trading
London
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £250.00 per day
Posted: 4 hours ago
London
Hydrogen Group
Posted: 5 hours ago
Central London / West End
Latcom Ltd
Rate: From £150 to £250 per day
Posted: 6 hours ago
London
IQ Public Sector
Rate: £175 - £211 per day
Posted: 19 hours ago
City, London
ComputAppoint
Rate: £200 - £210 per day
Posted: Yesterday
London
Energon People
Rate: £225 - £300 per day
Posted: Yesterday
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 2 days ago
London
Venn Group
Rate: £9 - £10 Per Hour
Posted: 2 days ago
Bromley, Kent
Hays Finance Technology
Rate: £200.00 - £250.00 per day
Posted: 2 days ago
London
Information Technology Services
Rate: £35k - 37k per year + benefits
Posted: 2 days ago
London
Experis Ltd
Rate: £150.00 - £151 per day
Posted: 6 days ago
London
Hays London City Cheapside
Rate: £220.00 per day
Posted: 8 days ago
London
Real Staffing
Rate: £250 - £300 per day
Posted: 8 days ago
London
Talent Point
Rate: £40000.00 - £45000.00 per annum
Posted: 20 days ago