The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 167 127 109
Rank change year-on-year
-40 -18
Contract jobs requiring a Support Analyst 312 430 469
As % of all contract IT jobs located in London 1.46% 1.85% 2.01%
As % of the Job Titles category 1.54% 1.95% 2.11%
Number of daily rates quoted 211 291 319
Median daily rate £250 £275 £290
Median daily rate % change year-on-year
-9.09% -5.17%
90% offered a daily rate of more than £130 £132 £130
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £225 £225 £200
% change year-on-year
- +12.50%
Number of hourly rates quoted 19 33 51
Median hourly rate £17.00 £18.00 £18.00
Median hourly rate % change year-on-year
-5.55% -
90% offered a hourly rate of more than £12.20 £14.10 £12.50
10% offered a hourly rate of more than £27.50 £22.33 £22.50
UK excluding London median hourly rate £14.00 £14.00 £15.00
% change year-on-year
- -6.66%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20313 22036 22179
As % of all contract IT jobs located in London 95.14% 94.60% 95.12%
Number of daily rates quoted 14741 15378 15441
Median daily rate £463 £438 £425
Median daily rate % change year-on-year
+5.71% +2.94%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £399 £368 £350
% change year-on-year
+8.57% +5.00%
Number of hourly rates quoted 224 368 399
Median hourly rate £17.50 £19.88 £17.50
Median hourly rate % change year-on-year
-11.94% +13.57%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £42.60 £52.50 £37.50
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 26 June 2016.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 26 June 2016.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 54 £315 +14.54% 36
Bromley -6 4 £225 - 1
Croydon -19 4 £415 +32.80% 1
Uxbridge 0 3 - - 1
Southall -2 2 - -
Wimbledon - 2 £200 -
Canary Wharf +3 1 - -
Hillingdon - 1 £160 -
Barnet - 1 - -
Dagenham - 1 - -
Twickenham - 1 £170 -
Docklands, London - 1 £475 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 June 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 289 (46.24%) Windows
2 186 (29.76%) Finance
3 181 (28.96%) Active Directory
4 180 (28.80%) SQL
5 163 (26.08%) Microsoft
6 161 (25.76%) MS Office
7 144 (23.04%) ITIL
8 136 (21.76%) Windows 7
9 116 (18.56%) Unix
10 113 (18.08%) Banking
11 101 (16.16%) MS Excel
12 93 (14.88%) Linux
13 85 (13.60%) Oracle
14 84 (13.44%) Citrix
15 80 (12.80%) Front Office
15 80 (12.80%) Windows Server
16 60 (9.60%) Blackberry
17 56 (8.96%) Law
18 53 (8.48%) Windows Server 2008
19 52 (8.32%) Investment Banking
20 51 (8.16%) SQL Server
20 51 (8.16%) Java
21 46 (7.36%) VMware
22 45 (7.20%) Legal
23 43 (6.88%) Foreign Exchange (FX)
24 41 (6.56%) Incident Management
25 39 (6.24%) Perl
25 39 (6.24%) TCP/IP
25 39 (6.24%) Office 365
25 39 (6.24%) Analytical Skills

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (6.08%) MS Exchange
2 24 (3.84%) IIS
3 23 (3.68%) SharePoint
4 22 (3.52%) Blackberry Enterprise Server
5 13 (2.08%) Exchange Server 2010
5 13 (2.08%) Skype for Business
6 12 (1.92%) Tomcat
7 10 (1.60%) Apache
8 9 (1.44%) CMS
9 8 (1.28%) Confluence
10 7 (1.12%) Exchange Server 2007
10 7 (1.12%) Exchange Server 2013
10 7 (1.12%) IBM HTTP Server
10 7 (1.12%) Oracle HTTP Server
11 6 (0.96%) IBM Notes
11 6 (0.96%) SharePoint 2013
12 5 (0.80%) Elasticsearch
12 5 (0.80%) Jetty
12 5 (0.80%) MQSeries
12 5 (0.80%) Oracle Workflow
Applications
1 161 (25.76%) MS Office
2 101 (16.16%) MS Excel
3 10 (1.60%) Spreadsheet
4 9 (1.44%) MS Visio
5 7 (1.12%) MS Project
6 5 (0.80%) MS PowerPoint
7 1 (0.16%) Adobe Creative Suite
7 1 (0.16%) FrameMaker
Business Applications
1 11 (1.76%) ION MarketView
2 9 (1.44%) Dynamics CRM
3 6 (0.96%) CSG Singleview
3 6 (0.96%) Hi Portfolio
3 6 (0.96%) Northgate Housing
3 6 (0.96%) Oracle EBS
3 6 (0.96%) Oracle EBS R12
4 5 (0.80%) Oracle Applications
4 5 (0.80%) Oracle Assets
4 5 (0.80%) Oracle Financials
4 5 (0.80%) Oracle Payables
4 5 (0.80%) Oracle Receivables
5 4 (0.64%) Oracle 11i
5 4 (0.64%) Oracle Cash Management
5 4 (0.64%) Oracle General Ledger
5 4 (0.64%) Oracle iProcurement
5 4 (0.64%) Oracle Procure-to-Pay
6 3 (0.48%) Markit EDM
7 2 (0.32%) Misys Opics
7 2 (0.32%) thinkFolio
Cloud Services
1 39 (6.24%) Office 365
2 9 (1.44%) Amazon AWS
3 6 (0.96%) Microsoft Azure
4 4 (0.64%) Amazon EC2
5 2 (0.32%) Cloud Computing
5 2 (0.32%) IaaS
5 2 (0.32%) Virtual Private Cloud
6 1 (0.16%) Azure Active Directory
6 1 (0.16%) Google Apps
6 1 (0.16%) Mimecast
6 1 (0.16%) OneDrive
6 1 (0.16%) SaaS
6 1 (0.16%) Veeva
Communications & Networking
1 39 (6.24%) TCP/IP
2 36 (5.76%) VPN
3 29 (4.64%) DNS
4 24 (3.84%) LAN
5 23 (3.68%) Firewall
6 21 (3.36%) WAN
7 20 (3.20%) Internet
8 17 (2.72%) DHCP
9 15 (2.40%) Intranet
9 15 (2.40%) Wireless
10 12 (1.92%) HTTP
10 12 (1.92%) VoIP
11 8 (1.28%) SAN
11 8 (1.28%) SSL
12 7 (1.12%) LDAP
12 7 (1.12%) Multicast
12 7 (1.12%) Wireshark
13 6 (0.96%) FTP
13 6 (0.96%) IP Telephony
13 6 (0.96%) SMTP
Database & Business Intelligence
1 51 (8.16%) SQL Server
2 17 (2.72%) Relational Database
2 17 (2.72%) SQL Server 2008
3 15 (2.40%) BusinessObjects
4 14 (2.24%) Oracle Database
5 13 (2.08%) Data Warehouse
6 11 (1.76%) SQL Server Reporting Services
7 9 (1.44%) KDB
7 9 (1.44%) SQL Server Integration Services
8 7 (1.12%) Crystal Reports
9 6 (0.96%) BusinessObjects Web Intelligence
9 6 (0.96%) BusinessObjects XI
10 5 (0.80%) Oracle BI EE
10 5 (0.80%) Oracle BI Publisher
10 5 (0.80%) PostgreSQL
10 5 (0.80%) QlikView
11 4 (0.64%) Oracle Database 11g
11 4 (0.64%) Oracle Discoverer
11 4 (0.64%) RDBMS
12 3 (0.48%) SQL Server Analysis Services
Development Applications
1 24 (3.84%) JIRA
2 13 (2.08%) Subversion
3 12 (1.92%) Jenkins
4 8 (1.28%) Maven
5 6 (0.96%) Ant
6 4 (0.64%) Atlassian Bamboo
6 4 (0.64%) ClearCase
6 4 (0.64%) Toad
7 3 (0.48%) Team Foundation Server
7 3 (0.48%) VSS/SourceSafe
8 2 (0.32%) SQL Server Management Studio (SSMS)
8 2 (0.32%) Visual Studio
9 1 (0.16%) Eclipse
9 1 (0.16%) JDeveloper
9 1 (0.16%) JUnit
9 1 (0.16%) MSI
9 1 (0.16%) Oracle Forms
9 1 (0.16%) PowerBuilder
General
1 186 (29.76%) Finance
2 113 (18.08%) Banking
3 80 (12.80%) Front Office
4 56 (8.96%) Law
5 52 (8.32%) Investment Banking
6 45 (7.20%) Legal
7 25 (4.00%) Back Office
8 13 (2.08%) Billing
9 12 (1.92%) Retail
10 8 (1.28%) French Language
11 7 (1.12%) Financial Institution
12 5 (0.80%) General Ledger
13 4 (0.64%) Advertising
14 3 (0.48%) Publishing
14 3 (0.48%) Telecoms
15 2 (0.32%) German Language
15 2 (0.32%) International Banking
15 2 (0.32%) Italian Language
15 2 (0.32%) Marketing
15 2 (0.32%) Turkish Language
Libraries, Frameworks & Software Standards
1 27 (4.32%) FIX Protocol
2 26 (4.16%) .NET
3 18 (2.88%) J2EE
4 12 (1.92%) Middleware
5 11 (1.76%) HTML
5 11 (1.76%) Web Services
6 9 (1.44%) XML
7 6 (0.96%) .NET Framework
7 6 (0.96%) Rendezvous
7 6 (0.96%) Spring
8 5 (0.80%) CSS
8 5 (0.80%) EDI
8 5 (0.80%) ELK Stack
8 5 (0.80%) JDBC
9 4 (0.64%) AngularJS
9 4 (0.64%) Django
9 4 (0.64%) Velocity
9 4 (0.64%) WebSphere MQ
10 2 (0.32%) HTML5
10 2 (0.32%) Murex MxML
Miscellaneous
1 60 (9.60%) Blackberry
2 43 (6.88%) Foreign Exchange (FX)
3 39 (6.24%) Analytical Skills
4 36 (5.76%) Fixed Income
5 33 (5.28%) Equities
6 30 (4.80%) Derivative
7 25 (4.00%) Smartphone
8 20 (3.20%) Management Information System
9 12 (1.92%) iPhone
10 11 (1.76%) Fintech
10 11 (1.76%) SWIFT
11 10 (1.60%) Data Centre
12 9 (1.44%) Video Conferencing
13 8 (1.28%) Computer Science
14 7 (1.12%) Blog
14 7 (1.12%) Data Extraction
15 6 (0.96%) NHS
16 5 (0.80%) Equity Derivative
16 5 (0.80%) iPad
17 4 (0.64%) Fat Client
Operating Systems
1 289 (46.24%) Windows
2 136 (21.76%) Windows 7
3 116 (18.56%) Unix
4 93 (14.88%) Linux
5 80 (12.80%) Windows Server
6 53 (8.48%) Windows Server 2008
7 37 (5.92%) Windows 8
8 31 (4.96%) Windows XP
9 27 (4.32%) Windows Server 2003
10 26 (4.16%) Windows Server 2012
11 19 (3.04%) Red Hat Enterprise Linux
12 17 (2.72%) Android
12 17 (2.72%) Mac OS X
13 16 (2.56%) Windows 10
14 12 (1.92%) Solaris
15 11 (1.76%) Apple iOS
16 7 (1.12%) Mac OS
17 6 (0.96%) Windows 2000 Server
18 4 (0.64%) Windows 2000
18 4 (0.64%) Windows Vista
Processes & Methodologies
1 144 (23.04%) ITIL
2 41 (6.56%) Incident Management
3 35 (5.60%) Problem Management
4 33 (5.28%) CRM
5 28 (4.48%) Asset Management
5 28 (4.48%) Change Management
5 28 (4.48%) Document Management
6 25 (4.00%) Release Management
6 25 (4.00%) Service Management
7 24 (3.84%) Migration
8 23 (3.68%) Electronic Trading
8 23 (3.68%) Investment Management
9 19 (3.04%) Low Latency
10 18 (2.88%) Business Intelligence
10 18 (2.88%) Workflow
11 17 (2.72%) Root Cause Analysis
12 16 (2.56%) E-Commerce
13 15 (2.40%) Disaster Recovery
13 15 (2.40%) ETL
13 15 (2.40%) Service Delivery
Programming Languages
1 180 (28.80%) SQL
2 51 (8.16%) Java
3 39 (6.24%) Perl
4 32 (5.12%) Python
5 25 (4.00%) VBA
6 23 (3.68%) Shell Script
7 22 (3.52%) PowerShell
8 19 (3.04%) PL/SQL
9 18 (2.88%) C#
10 14 (2.24%) VB
11 13 (2.08%) JavaScript
12 11 (1.76%) C++
13 8 (1.28%) C
13 8 (1.28%) T-SQL
14 7 (1.12%) Bash Shell
15 6 (0.96%) PHP
16 3 (0.48%) Groovy
17 1 (0.16%) ActionScript 2.0
17 1 (0.16%) Apex Code
17 1 (0.16%) VBScript
Qualifications
1 31 (4.96%) ITIL Certification
2 23 (3.68%) Degree
3 22 (3.52%) Microsoft Certification
4 16 (2.56%) Security Cleared
5 15 (2.40%) MCP
6 12 (1.92%) MCSE
6 12 (1.92%) SC Cleared
7 10 (1.60%) Cisco Certification
8 9 (1.44%) CCNA
9 7 (1.12%) MCTS
10 6 (0.96%) MCDST
10 6 (0.96%) MCSA
11 4 (0.64%) MOS
12 3 (0.48%) A+ Certification
12 3 (0.48%) DBS Check
13 2 (0.32%) CCNP
13 2 (0.32%) MCITP
14 1 (0.16%) CAPM
14 1 (0.16%) CISSP
14 1 (0.16%) MCAD
Quality Assurance & Compliance
1 30 (4.80%) SLA
2 9 (1.44%) QA
3 3 (0.48%) HL7
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO/IEC 27001
4 1 (0.16%) PCI DSS
System Software
1 181 (28.96%) Active Directory
2 31 (4.96%) VMware Infrastructure
3 12 (1.92%) vSphere
4 10 (1.60%) XenApp
5 8 (1.28%) Virtual Desktop
6 7 (1.12%) VMware ESX
7 6 (0.96%) Hyper-V
8 5 (0.80%) Microsoft App-V
9 4 (0.64%) VMware ESXi
9 4 (0.64%) XenDesktop
10 3 (0.48%) Virtual Servers
11 2 (0.32%) Citrix Presentation Server
11 2 (0.32%) Firmware
11 2 (0.32%) Microsoft Virtual Server
12 1 (0.16%) BitLocker
12 1 (0.16%) Terminal Server
12 1 (0.16%) Terminal Services
12 1 (0.16%) VMware Server
12 1 (0.16%) VMware Workstation
12 1 (0.16%) Xen
Systems Management
1 34 (5.44%) SCCM
2 19 (3.04%) Control-M
2 19 (3.04%) ITRS Geneos
3 7 (1.12%) Puppet
4 5 (0.80%) Kibana
4 5 (0.80%) logstash
5 4 (0.64%) BladeLogic
5 4 (0.64%) SCOM
6 3 (0.48%) Dollar Universe
6 3 (0.48%) Nagios
6 3 (0.48%) Norton AntiVirus
7 2 (0.32%) Backup Exec
7 2 (0.32%) Cacti
7 2 (0.32%) DameWare
7 2 (0.32%) Microsoft Clustering
7 2 (0.32%) Opsview
7 2 (0.32%) WSUS
8 1 (0.16%) AirWatch
8 1 (0.16%) Casper Suite
8 1 (0.16%) Graphite
Vendors
1 163 (26.08%) Microsoft
2 85 (13.60%) Oracle
3 84 (13.44%) Citrix
4 46 (7.36%) VMware
5 37 (5.92%) Bloomberg
6 34 (5.44%) Cisco
6 34 (5.44%) Sybase
7 24 (3.84%) HP
7 24 (3.84%) Reuters
8 23 (3.68%) Fidessa
8 23 (3.68%) iManage
9 21 (3.36%) Red Hat
10 19 (3.04%) Apple
11 15 (2.40%) IBM
12 14 (2.24%) Remedy
13 12 (1.92%) ION Trading
14 11 (1.76%) ServiceNow
15 10 (1.60%) Informatica
15 10 (1.60%) Splunk
16 9 (1.44%) Murex
London
Opilio Recruitment
Rate: £28k - 30k per year
Posted: 2 days ago
London
Ashdown IT
Rate: £20 - £25 per hour
Posted: 4 days ago
London
JM
Rate: £100 - £125 per day
Posted: 3 days ago
North West London
Vadis People
Rate: £150 per day
Posted: 5 days ago
London
Computer Recruitment Services
Rate: £40 - £50 per hour
Posted: 13 days ago