The statistics below represent IT contracts advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 188 119 95
Rank change year-on-year
-69 -24
Contract jobs requiring a Support Analyst 297 475 543
As % of all contract IT jobs located in London 1.30% 2.03% 2.21%
As % of the Job Titles category 1.37% 2.14% 2.32%
Number of daily rates quoted 215 290 360
Median daily rate £275 £275 £325
Median daily rate % change year-on-year
- -15.38%
90% offered a daily rate of more than £136 £140 £150
10% offered a daily rate of more than £490 £500 £500
UK excluding London median daily rate £215 £283 £205
% change year-on-year
-23.89% +37.80%
Number of hourly rates quoted 23 45 51
Median hourly rate £15.00 £17.15 £18.00
Median hourly rate % change year-on-year
-12.53% -4.72%
90% offered a hourly rate of more than £12.10 £12.50 £13.00
10% offered a hourly rate of more than £25.00 £27.40 £30.00
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21633 22222 23362
As % of all contract IT jobs located in London 94.77% 94.99% 94.91%
Number of daily rates quoted 15369 15688 16222
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 279 347 444
Median hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £38.70
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the London region.

Support Analyst Daily Rate Trend in London

Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 29 September 2016.

Support Analyst Daily Rate Histogram in London

Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the London region.

Support Analyst Hourly Rate Trend in London

Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the London region over the 3 months to 29 September 2016.

Support Analyst Hourly Rate Histogram in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -37 51 £413 +17.85% 28
Twickenham - 6 £450 -
Bromley -2 4 - - 1
Uxbridge - 4 - -
Hounslow +6 1 - -
Feltham -5 1 - -
Dagenham - 1 - -
Paddington - 1 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 29 September 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Support Analyst in the job title.

1 284 (46.86%) Windows
2 175 (28.88%) Active Directory
3 165 (27.23%) Finance
4 162 (26.73%) Microsoft
5 151 (24.92%) SQL
6 149 (24.59%) MS Office
7 146 (24.09%) ITIL
8 134 (22.11%) Windows 7
9 98 (16.17%) Unix
10 93 (15.35%) MS Excel
11 85 (14.03%) Oracle
12 81 (13.37%) Citrix
13 80 (13.20%) Linux
14 78 (12.87%) Banking
15 65 (10.73%) SQL Server
16 64 (10.56%) Windows Server
17 56 (9.24%) VMware
18 53 (8.75%) Front Office
19 50 (8.25%) TCP/IP
20 49 (8.09%) Blackberry
21 47 (7.76%) Law
22 45 (7.43%) Windows Server 2008
23 44 (7.26%) Windows 8
24 43 (7.10%) SLA
24 43 (7.10%) Incident Management
24 43 (7.10%) Degree
25 41 (6.77%) MS Exchange
26 40 (6.60%) Java
27 37 (6.11%) Office 365
28 36 (5.94%) VMware Infrastructure

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (6.77%) MS Exchange
2 32 (5.28%) IIS
3 31 (5.12%) SharePoint
4 26 (4.29%) Exchange Server 2010
5 25 (4.13%) Blackberry Enterprise Server
6 19 (3.14%) CMS
7 17 (2.81%) Skype for Business
7 17 (2.81%) WordPress
8 16 (2.64%) Drupal
9 14 (2.31%) WebSphere
10 12 (1.98%) Exchange Server 2007
10 12 (1.98%) Tomcat
11 10 (1.65%) Apache
11 10 (1.65%) Exchange Server 2013
12 8 (1.32%) IBM Notes
13 7 (1.16%) IBM HTTP Server
13 7 (1.16%) Oracle HTTP Server
14 6 (0.99%) Elasticsearch
15 5 (0.83%) Jetty
15 5 (0.83%) SharePoint 2013
Applications
1 149 (24.59%) MS Office
2 93 (15.35%) MS Excel
3 7 (1.16%) Spreadsheet
4 6 (0.99%) MS Project
4 6 (0.99%) MS Visio
5 4 (0.66%) MS PowerPoint
6 1 (0.17%) Adobe Creative Suite
6 1 (0.17%) FrameMaker
Business Applications
1 14 (2.31%) RMDS
2 13 (2.15%) Markit EDM
3 10 (1.65%) Dynamics CRM
4 9 (1.49%) HFM
5 8 (1.32%) ION MarketView
6 6 (0.99%) CSG Singleview
6 6 (0.99%) Hyperion Planning
7 5 (0.83%) Northgate Housing
8 4 (0.66%) Unit4 Business World
9 3 (0.50%) Oracle Procure-to-Pay
10 2 (0.33%) Eagle PACE
10 2 (0.33%) LatentZero
10 2 (0.33%) Oracle CRM
10 2 (0.33%) Oracle EBS
10 2 (0.33%) Oracle EBS R12
10 2 (0.33%) SAP FI
10 2 (0.33%) SAP FI/CO
10 2 (0.33%) SAP MM
10 2 (0.33%) Summit
10 2 (0.33%) thinkFolio
Cloud Services
1 37 (6.11%) Office 365
2 6 (0.99%) Microsoft Azure
3 5 (0.83%) Amazon AWS
4 3 (0.50%) Google Apps
4 3 (0.50%) IaaS
5 2 (0.33%) Cloud Computing
5 2 (0.33%) Google Drive
5 2 (0.33%) Google Play
5 2 (0.33%) SaaS
6 1 (0.17%) Adobe Creative Cloud
6 1 (0.17%) Mimecast
6 1 (0.17%) PaaS
6 1 (0.17%) Veeva
Communications & Networking
1 50 (8.25%) TCP/IP
2 28 (4.62%) DNS
3 26 (4.29%) Firewall
3 26 (4.29%) VPN
4 25 (4.13%) DHCP
5 19 (3.14%) VoIP
6 16 (2.64%) LAN
7 14 (2.31%) WAN
7 14 (2.31%) Wireless
8 13 (2.15%) Internet
9 11 (1.82%) SAN
10 8 (1.32%) HTTP
11 7 (1.16%) MPLS
12 6 (0.99%) Intranet
12 6 (0.99%) Multicast
13 5 (0.83%) Extranet
13 5 (0.83%) FTP
13 5 (0.83%) Remote Desktop
14 4 (0.66%) IP Telephony
14 4 (0.66%) Wi-Fi
Database & Business Intelligence
1 65 (10.73%) SQL Server
2 24 (3.96%) SQL Server 2008
3 12 (1.98%) SQL Server Integration Services
3 12 (1.98%) SQL Server Reporting Services
4 10 (1.65%) Oracle Database
5 9 (1.49%) Essbase
6 8 (1.32%) BusinessObjects
7 7 (1.16%) QlikView
8 5 (0.83%) PostgreSQL
8 5 (0.83%) Relational Database
9 4 (0.66%) Data Warehouse
9 4 (0.66%) Oracle Database 11g
9 4 (0.66%) SQL Server 2012
9 4 (0.66%) SQL Server 2014
10 3 (0.50%) Crystal Reports
10 3 (0.50%) Data Mining
10 3 (0.50%) GIS
10 3 (0.50%) MySQL
11 2 (0.33%) PowerCenter
11 2 (0.33%) SQL Server Analysis Services
Development Applications
1 19 (3.14%) JIRA
2 8 (1.32%) Jenkins
2 8 (1.32%) Maven
2 8 (1.32%) Subversion
3 6 (0.99%) Ant
4 5 (0.83%) MSI
5 4 (0.66%) Atlassian Bamboo
5 4 (0.66%) ClearCase
5 4 (0.66%) Eclipse
6 3 (0.50%) JUnit
6 3 (0.50%) Team Foundation Server
6 3 (0.50%) Toad
6 3 (0.50%) Visual Studio
7 2 (0.33%) SQL Server Management Studio (SSMS)
8 1 (0.17%) JDeveloper
8 1 (0.17%) Oracle APEX
8 1 (0.17%) Oracle Forms
8 1 (0.17%) TeamCity
8 1 (0.17%) Xdebug
General
1 165 (27.23%) Finance
2 78 (12.87%) Banking
3 53 (8.75%) Front Office
4 47 (7.76%) Law
5 32 (5.28%) Investment Banking
5 32 (5.28%) Legal
6 15 (2.48%) Back Office
7 14 (2.31%) Retail
8 11 (1.82%) Advertising
8 11 (1.82%) Financial Institution
9 10 (1.65%) Billing
10 8 (1.32%) French Language
11 6 (0.99%) Telecoms
12 5 (0.83%) General Ledger
13 4 (0.66%) Marketing
13 4 (0.66%) Pharmaceutical
13 4 (0.66%) Publishing
14 3 (0.50%) German Language
14 3 (0.50%) Spanish Language
15 1 (0.17%) Turkish Language
Libraries, Frameworks & Software Standards
1 31 (5.12%) FIX Protocol
2 24 (3.96%) .NET
3 23 (3.80%) HTML
4 21 (3.47%) CSS
5 17 (2.81%) Rendezvous
6 12 (1.98%) J2EE
6 12 (1.98%) XML
7 9 (1.49%) .NET Framework
7 9 (1.49%) Spring
8 8 (1.32%) Middleware
8 8 (1.32%) WebSphere MQ
9 5 (0.83%) ELK Stack
9 5 (0.83%) Web Services
10 4 (0.66%) AngularJS
10 4 (0.66%) Django
10 4 (0.66%) JSP
10 4 (0.66%) Velocity
11 3 (0.50%) iBATIS
11 3 (0.50%) Servlets
12 2 (0.33%) IBM Integration Bus
Miscellaneous
1 49 (8.09%) Blackberry
2 35 (5.78%) Foreign Exchange (FX)
3 30 (4.95%) Smartphone
4 26 (4.29%) Analytical Skills
5 20 (3.30%) Video Conferencing
6 19 (3.14%) Derivative
6 19 (3.14%) Fixed Income
7 18 (2.97%) Management Information System
8 17 (2.81%) Equities
9 16 (2.64%) iPhone
10 10 (1.65%) iPad
11 9 (1.49%) Fintech
12 7 (1.16%) Data Extraction
12 7 (1.16%) NHS
12 7 (1.16%) SWIFT
13 6 (0.99%) Computer Science
14 5 (0.83%) Data Centre
14 5 (0.83%) Enterprise Software
14 5 (0.83%) Handset
14 5 (0.83%) SCADA
Operating Systems
1 284 (46.86%) Windows
2 134 (22.11%) Windows 7
3 98 (16.17%) Unix
4 80 (13.20%) Linux
5 64 (10.56%) Windows Server
6 45 (7.43%) Windows Server 2008
7 44 (7.26%) Windows 8
8 32 (5.28%) Windows Server 2012
9 27 (4.46%) Mac OS X
10 24 (3.96%) Windows 10
11 23 (3.80%) Windows Server 2003
12 22 (3.63%) Windows XP
13 18 (2.97%) Android
14 13 (2.15%) Apple iOS
15 10 (1.65%) Red Hat Enterprise Linux
16 8 (1.32%) Mac OS
17 4 (0.66%) Solaris
18 2 (0.33%) MVS
18 2 (0.33%) Windows 2000 Server
19 1 (0.17%) CentOS
Processes & Methodologies
1 146 (24.09%) ITIL
2 43 (7.10%) Incident Management
3 31 (5.12%) Service Management
4 30 (4.95%) Problem Management
5 29 (4.79%) Electronic Trading
6 28 (4.62%) Asset Management
7 23 (3.80%) CRM
8 22 (3.63%) Migration
9 21 (3.47%) Change Management
9 21 (3.47%) Document Management
10 17 (2.81%) ITIL V3
11 15 (2.48%) Agile Software Development
11 15 (2.48%) ETL
12 14 (2.31%) Algorithmic Trading
12 14 (2.31%) Content Management
12 14 (2.31%) Investment Management
12 14 (2.31%) Release Management
12 14 (2.31%) Root Cause Analysis
12 14 (2.31%) Service Delivery
12 14 (2.31%) Stakeholder Management
Programming Languages
1 151 (24.92%) SQL
2 40 (6.60%) Java
3 30 (4.95%) Python
4 19 (3.14%) PowerShell
5 18 (2.97%) PL/SQL
6 17 (2.81%) Perl
7 16 (2.64%) VBA
8 15 (2.48%) Shell Script
8 15 (2.48%) T-SQL
9 11 (1.82%) C#
10 9 (1.49%) JavaScript
11 7 (1.16%) C
11 7 (1.16%) C++
11 7 (1.16%) VB
12 6 (0.99%) Bash Shell
13 5 (0.83%) PHP
14 2 (0.33%) Groovy
14 2 (0.33%) JCL
15 1 (0.17%) ActionScript 2.0
15 1 (0.17%) Apex Code
Qualifications
1 43 (7.10%) Degree
2 24 (3.96%) ITIL Certification
3 23 (3.80%) Microsoft Certification
4 11 (1.82%) MCP
5 10 (1.65%) Security Cleared
6 9 (1.49%) MCSE
7 8 (1.32%) MCTS
8 7 (1.16%) Cisco Certification
9 6 (0.99%) MCDST
10 5 (0.83%) A+ Certification
10 5 (0.83%) CCNA
10 5 (0.83%) MCITP
11 4 (0.66%) CTC Cleared
11 4 (0.66%) DV Cleared
11 4 (0.66%) MOS
11 4 (0.66%) SC Cleared
12 3 (0.50%) BPSS Clearance
12 3 (0.50%) DBS Check
12 3 (0.50%) MCSA
13 2 (0.33%) NVQ Level 3
Quality Assurance & Compliance
1 43 (7.10%) SLA
2 6 (0.99%) QA
3 5 (0.83%) ISO 9001
4 4 (0.66%) HL7
4 4 (0.66%) Sarbanes-Oxley
5 2 (0.33%) COBIT
5 2 (0.33%) SEPA
6 1 (0.17%) Data Quality
6 1 (0.17%) Disclosure Scotland
6 1 (0.17%) ISO/IEC 27001
System Software
1 175 (28.88%) Active Directory
2 36 (5.94%) VMware Infrastructure
3 13 (2.15%) XenApp
4 10 (1.65%) Hyper-V
4 10 (1.65%) vSphere
5 8 (1.32%) Microsoft App-V
6 5 (0.83%) Virtual Desktop
6 5 (0.83%) Virtual Servers
6 5 (0.83%) XenDesktop
7 2 (0.33%) Terminal Services
7 2 (0.33%) UAG
8 1 (0.17%) DFS Replication
8 1 (0.17%) Terminal Server
8 1 (0.17%) Tivoli Workload Scheduler
8 1 (0.17%) Virtual Machines
8 1 (0.17%) VMware ESXi
8 1 (0.17%) VMware Server
8 1 (0.17%) XenServer
Systems Management
1 35 (5.78%) SCCM
2 22 (3.63%) Control-M
3 12 (1.98%) ITRS Geneos
4 7 (1.16%) Puppet
5 6 (0.99%) AirWatch
5 6 (0.99%) McAfee ePO
5 6 (0.99%) SCOM
6 5 (0.83%) Kibana
6 5 (0.83%) logstash
7 4 (0.66%) BladeLogic
7 4 (0.66%) Nagios
8 3 (0.50%) Microsoft Clustering
8 3 (0.50%) Norton AntiVirus
8 3 (0.50%) WSUS
9 2 (0.33%) Cacti
9 2 (0.33%) Casper Suite
9 2 (0.33%) Dollar Universe
9 2 (0.33%) Microsoft Data Protection Manager
9 2 (0.33%) Opsview
10 1 (0.17%) Sysprep
Vendors
1 162 (26.73%) Microsoft
2 85 (14.03%) Oracle
3 81 (13.37%) Citrix
4 56 (9.24%) VMware
5 33 (5.45%) Cisco
6 25 (4.13%) Bloomberg
7 23 (3.80%) Apple
7 23 (3.80%) Reuters
8 19 (3.14%) IBM
9 18 (2.97%) Sybase
10 17 (2.81%) TIBCO
11 16 (2.64%) Google
11 16 (2.64%) LANDesk
12 15 (2.48%) HP
12 15 (2.48%) iManage
13 14 (2.31%) Intel Security
14 12 (1.98%) Fidessa
15 11 (1.82%) Currenex
15 11 (1.82%) FXall
16 10 (1.65%) Hyperion
City, London
Ashdown IT
Rate: £23 - £25 per hour
Posted: Yesterday
City, London
Empiric Solutions
Posted: 15 hours ago
London
Ebury
Rate: £15.50 - £16.80 per hour
Posted: 6 hours ago
London
Networking People
Rate: £150 - £250 per day
Posted: 6 hours ago
Central London / West End
Eaglecliff
Rate: From £14 to £19.65 per hour Ltd Co / (£10.65 - £14.95 PAYE)
Posted: Yesterday
City, London
McGregor Boyall
Rate: £375 - £400 per day
Posted: Yesterday
Romford, Essex
Kyna Associates
Rate: £300 Per Day
Posted: 3 days ago
London
IQ Telecom
Rate: £350 - £400 per day + Shift Allowance
Posted: Yesterday
City, London
Spring Technology
Posted: 2 days ago
London
TEKsystems
Rate: £1 per day + market rate
Posted: 6 days ago