IT Support Jobs in Scotland

IT Support
UK > Scotland

The median IT Support salary in Scotland is £27,500 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 178 83 123
Rank change year-on-year -95 +40 -8
Permanent jobs requiring an IT Support 104 166 130
As % of all permanent jobs advertised in Scotland 1.55% 3.58% 2.25%
As % of the Job Titles category 1.60% 3.99% 2.34%
Number of salaries quoted 86 65 84
10th Percentile £17,000 £23,250 £16,215
25th Percentile £24,000 £25,000 £19,142
Median annual salary (50th Percentile) £27,500 £28,000 £25,000
Median % change year-on-year -1.79% +12.00% -5.66%
75th Percentile £33,938 £31,000 £30,000
90th Percentile £42,500 £37,000 £33,600
UK median annual salary £29,000 £30,750 £29,000
% change year-on-year -5.69% +6.03% +1.75%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,515 4,165 5,557
% of permanent jobs with a recognized job title 96.91% 89.92% 96.11%
Number of salaries quoted 2,633 2,262 2,986
10th Percentile £28,000 £31,394 £28,750
25th Percentile £40,000 £41,250 £39,659
Median annual salary (50th Percentile) £52,500 £56,868 £52,500
Median % change year-on-year -7.68% +8.32% +10.53%
75th Percentile £65,000 £72,500 £66,250
90th Percentile £80,000 £85,000 £80,253
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in Scotland

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support in Scotland

IT Support
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing IT Support in Scotland.

Salary trend for IT Support in Scotland

IT Support
Salary Histogram in Scotland

Salary distribution for jobs citing IT Support in Scotland over the 6 months to 8 May 2024.

Salary histogram for IT Support in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +11 31 £28,000 +1.82% 6
Glasgow -137 13 £27,500 -8.33% 1
Dundee -4 9 £11,621 -54.43%
Banffshire - 9 £24,000 -
West Lothian +2 8 £28,500 - 1
Aberdeenshire +13 5 £28,500 +11.76%
Perth and Kinross +2 5 £45,000 +91.49%
Aberdeen -9 5 £30,000 -9.77%
North Lanarkshire -9 4 £13,000 -48.00%
East Ayrshire - 3 £24,000 -
Midlothian -1 2 - - 2
Argyll and Bute - 2 - -
West Dunbartonshire - 2 £17,000 -
Stirling -5 1 £23,500 -
Fife -12 1 £50,000 +66.67% 1
Lanarkshire - 1 £27,500 - 1
Renfrewshire - 1 - -
South Lanarkshire - 1 £35,000 - 1
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 8 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring IT Support in the job title.

1 58 (55.77%) Windows
2 46 (44.23%) Microsoft 365
3 34 (32.69%) Microsoft
4 32 (30.77%) Active Directory
4 32 (30.77%) Social Skills
5 28 (26.92%) Problem-Solving
6 24 (23.08%) Customer Service
7 23 (22.12%) Organisational Skills
8 21 (20.19%) Azure
9 18 (17.31%) Windows Server
9 18 (17.31%) Microsoft Exchange
10 15 (14.42%) Microsoft Office
11 13 (12.50%) SharePoint
11 13 (12.50%) VMware
11 13 (12.50%) Cybersecurity
12 11 (10.58%) Apple
12 11 (10.58%) VMware Infrastructure
12 11 (10.58%) QA
13 10 (9.62%) Degree
13 10 (9.62%) Linux
13 10 (9.62%) LAN
13 10 (9.62%) WAN
14 9 (8.65%) Service Delivery
14 9 (8.65%) Android
14 9 (8.65%) Time Management
14 9 (8.65%) Windows 10
15 8 (7.69%) Entra ID
15 8 (7.69%) VPN
15 8 (7.69%) Driving Licence
16 7 (6.73%) Computer Science Degree

IT Support Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (17.31%) Microsoft Exchange
2 13 (12.50%) SharePoint
3 1 (0.96%) IIS
Applications
1 15 (14.42%) Microsoft Office
2 1 (0.96%) Microsoft Excel
2 1 (0.96%) Microsoft PowerPoint
Business Applications
1 2 (1.92%) Sage 200
Cloud Services
1 46 (44.23%) Microsoft 365
2 21 (20.19%) Azure
3 8 (7.69%) Entra ID
4 4 (3.85%) Cloud Computing
5 3 (2.88%) Asana
5 3 (2.88%) Slack
6 2 (1.92%) AWS
6 2 (1.92%) OneDrive
7 1 (0.96%) Power Platform
7 1 (0.96%) PowerApps
Communications & Networking
1 10 (9.62%) LAN
1 10 (9.62%) WAN
2 8 (7.69%) VPN
3 6 (5.77%) Cisco IOS
3 6 (5.77%) Firewall
3 6 (5.77%) TCP/IP
3 6 (5.77%) VLAN
3 6 (5.77%) Wi-Fi
4 5 (4.81%) DHCP
4 5 (4.81%) DNS
4 5 (4.81%) Network Security
5 4 (3.85%) IMAP
5 4 (3.85%) VoIP
6 3 (2.88%) Internet
6 3 (2.88%) Wireless
Database & Business Intelligence
1 2 (1.92%) SQL Server
General
1 32 (30.77%) Social Skills
2 23 (22.12%) Organisational Skills
3 7 (6.73%) Inclusion and Diversity
4 5 (4.81%) Analytical Skills
5 4 (3.85%) Finance
5 4 (3.85%) Legal
5 4 (3.85%) Telecoms
6 2 (1.92%) French Language
6 2 (1.92%) Retail
7 1 (0.96%) Banking
7 1 (0.96%) Manufacturing
Miscellaneous
1 8 (7.69%) Driving Licence
2 6 (5.77%) Management Information System
2 6 (5.77%) Self-Motivation
3 3 (2.88%) Data Centre
3 3 (2.88%) Data Protection Act
3 3 (2.88%) Hybrid Cloud
3 3 (2.88%) Onboarding
4 1 (0.96%) Enterprise Software
4 1 (0.96%) FMCG
4 1 (0.96%) Housing Association
Operating Systems
1 58 (55.77%) Windows
2 18 (17.31%) Windows Server
3 10 (9.62%) Linux
4 9 (8.65%) Android
4 9 (8.65%) Windows 10
5 5 (4.81%) Apple iOS
5 5 (4.81%) Windows Server 2016
6 2 (1.92%) Windows 8
6 2 (1.92%) Windows Server 2012
7 1 (0.96%) Mac OS X
7 1 (0.96%) Windows 7
7 1 (0.96%) Windows Server 2008
7 1 (0.96%) Windows Server 2019
Processes & Methodologies
1 28 (26.92%) Problem-Solving
2 24 (23.08%) Customer Service
3 13 (12.50%) Cybersecurity
4 9 (8.65%) Service Delivery
4 9 (8.65%) Time Management
5 6 (5.77%) Patch Management
5 6 (5.77%) Preventative Maintenance
6 4 (3.85%) IT Audit
6 4 (3.85%) Mentoring
6 4 (3.85%) Process Improvement
6 4 (3.85%) Stakeholder Management
7 3 (2.88%) Collaborative Working
7 3 (2.88%) Computer Science
7 3 (2.88%) Data Protection
7 3 (2.88%) ITIL
7 3 (2.88%) Performance Improvement
7 3 (2.88%) Service Management
8 2 (1.92%) Analytical Thinking
8 2 (1.92%) Client Onboarding
8 2 (1.92%) People Management
Programming Languages
1 1 (0.96%) PowerShell
1 1 (0.96%) SQL
Qualifications
1 10 (9.62%) Degree
2 7 (6.73%) Computer Science Degree
3 1 (0.96%) Microsoft Certification
Quality Assurance & Compliance
1 11 (10.58%) QA
2 6 (5.77%) SLA
3 3 (2.88%) GDPR
4 1 (0.96%) Accessibility
System Software
1 32 (30.77%) Active Directory
2 11 (10.58%) VMware Infrastructure
3 4 (3.85%) Hyper-V
4 3 (2.88%) Virtual Machines
5 2 (1.92%) vSphere
6 1 (0.96%) pfSense
Systems Management
1 2 (1.92%) Microsoft Intune
2 1 (0.96%) SCCM
2 1 (0.96%) ZABBIX
Vendors
1 34 (32.69%) Microsoft
2 13 (12.50%) VMware
3 11 (10.58%) Apple
4 7 (6.73%) Cisco
5 4 (3.85%) Citrix
6 3 (2.88%) iManage
6 3 (2.88%) ServiceNow
7 2 (1.92%) Meraki
7 2 (1.92%) Sage
8 1 (0.96%) Salesforce
8 1 (0.96%) TP-LINK