Chat Support Jobs in the UK excluding London

Chat Support
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 756 719 836
Rank change year-on-year -37 +117 -163
Permanent jobs citing Chat Support 15 43 13
As % of all permanent jobs advertised in the UK excluding London 0.021% 0.070% 0.018%
As % of the Processes & Methodologies category 0.025% 0.073% 0.019%
Number of salaries quoted 14 24 12
10th Percentile £21,250 - £27,200
25th Percentile £21,438 £23,500 £35,750
Median annual salary (50th Percentile) £23,750 £24,000 £37,250
Median % change year-on-year -1.04% -35.57% +14.62%
75th Percentile £31,000 £32,500 £41,750
90th Percentile £32,000 £39,400 -
UK median annual salary £25,750 £24,000 £36,500
% change year-on-year +7.29% -34.25% -31.13%

All Process and Methodology Skills
UK excluding London

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 59,358 58,642 66,863
As % of all permanent jobs advertised in the UK excluding London 84.33% 95.62% 94.03%
Number of salaries quoted 41,086 30,131 41,542
10th Percentile £27,004 £30,500 £30,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.38%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £77,500 £82,500 £80,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Chat Support
Job Vacancy Trend in the UK excluding London

Job postings citing Chat Support as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Chat Support in the UK excluding London

Chat Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Chat Support in the UK excluding London.

Salary trend for Chat Support in the UK excluding London

Chat Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Chat Support in the UK excluding London over the 6 months to 5 May 2024.

Salary histogram for Chat Support in the UK excluding London

Chat Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the UK excluding London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 9 £22,500 - 2
North West - 5 £22,000 - 1
East of England +19 4 £31,000 +3.33% 2
North East - 4 £22,500 - 1
South West -26 1 - -
West Midlands - 1 £25,500 - 1
Midlands - 1 £25,500 - 1
Chat Support
UK

Chat Support
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (26.67%) Microsoft Exchange
2 2 (13.33%) Skype for Business
Applications
1 5 (33.33%) Microsoft Office
2 1 (6.67%) Chatbot
Cloud Services
1 5 (33.33%) Microsoft 365
2 3 (20.00%) SaaS
3 2 (13.33%) Azure
3 2 (13.33%) Mimecast
3 2 (13.33%) WhatsApp
4 1 (6.67%) Entra ID
Communications & Networking
1 2 (13.33%) Skype
1 2 (13.33%) WebEx
General
1 13 (86.67%) Social Skills
2 8 (53.33%) Analytical Skills
3 4 (26.67%) Public Sector
4 3 (20.00%) Finance
5 1 (6.67%) Marketing
5 1 (6.67%) Organisational Skills
5 1 (6.67%) Publishing
Job Titles
1 9 (60.00%) Analyst
2 5 (33.33%) Service Analyst
2 5 (33.33%) Service Desk Analyst
3 4 (26.67%) IT Analyst
3 4 (26.67%) IT Support
3 4 (26.67%) IT Support Analyst
3 4 (26.67%) Support Analyst
4 1 (6.67%) 1st Line Engineer
4 1 (6.67%) 1st Line Support
4 1 (6.67%) 1st Line Support Engineer
4 1 (6.67%) Email Analyst
4 1 (6.67%) Operations Manager
4 1 (6.67%) Support Engineer
4 1 (6.67%) Web Analyst
Miscellaneous
1 4 (26.67%) Smartphone
2 1 (6.67%) Analytical Mindset
2 1 (6.67%) e-Learning
2 1 (6.67%) Learning Management System
2 1 (6.67%) Onboarding
2 1 (6.67%) Virtual Team
Operating Systems
1 6 (40.00%) Windows
2 4 (26.67%) Windows 10
3 2 (13.33%) Mac OS X
4 1 (6.67%) Windows Server
Processes & Methodologies
1 9 (60.00%) Customer Service
2 7 (46.67%) Problem-Solving
3 4 (26.67%) Change Management
3 4 (26.67%) CRM
3 4 (26.67%) Incident Management
3 4 (26.67%) ITIL
3 4 (26.67%) ITSM
3 4 (26.67%) Service Management
3 4 (26.67%) Time Management
4 2 (13.33%) Service Delivery
5 1 (6.67%) B2B
5 1 (6.67%) B2C
5 1 (6.67%) Continuous Improvement
5 1 (6.67%) E-Commerce
5 1 (6.67%) Fintech
5 1 (6.67%) Performance Metrics
5 1 (6.67%) Process Improvement
5 1 (6.67%) Project Management
5 1 (6.67%) Scrum
5 1 (6.67%) Workflow
Programming Languages
1 1 (6.67%) PowerShell
Qualifications
1 1 (6.67%) Degree
Quality Assurance & Compliance
1 3 (20.00%) SLA
2 1 (6.67%) GDPR
System Software
1 5 (33.33%) Active Directory
Systems Management
1 4 (26.67%) SCCM
2 1 (6.67%) Microsoft Intune
Vendors
1 12 (80.00%) Microsoft
2 4 (26.67%) Apple
2 4 (26.67%) ServiceNow
3 3 (20.00%) Salesforce
4 2 (13.33%) Cisco
5 1 (6.67%) VMware