IT Support Analyst Jobs in the UK excluding London

IT Support Analyst
UK > UK excluding London

The median IT Support Analyst salary in the UK excluding London is £30,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 431 483 494
Rank change year-on-year +52 +11 -12
Permanent jobs requiring an IT Support Analyst 361 289 388
As % of all permanent jobs advertised in the UK excluding London 0.51% 0.48% 0.55%
As % of the Job Titles category 0.54% 0.54% 0.57%
Number of salaries quoted 298 247 361
10th Percentile £23,500 £21,500 £21,250
25th Percentile £25,500 £23,375 £23,500
Median annual salary (50th Percentile) £30,000 £27,500 £26,500
Median % change year-on-year +9.09% +3.77% +6.00%
75th Percentile £35,552 £31,750 £30,000
90th Percentile £42,875 £35,550 £37,000
UK median annual salary £31,500 £30,000 £28,500
% change year-on-year +5.00% +5.26% +1.79%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,217 53,628 67,833
% of permanent jobs with a recognized job title 94.79% 89.16% 95.77%
Number of salaries quoted 47,585 30,477 42,470
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Analyst in the UK excluding London.

Salary trend for IT Support Analyst in the UK excluding London

IT Support Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Analyst in the UK excluding London over the 6 months to 9 May 2024.

Salary histogram for IT Support Analyst in the UK excluding London

IT Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the UK excluding London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +48 110 £32,500 +9.38% 9
North of England +66 76 £29,250 +14.71% 7
Midlands +22 76 £27,000 -1.82% 13
Yorkshire +116 42 £30,500 +5.17% 3
West Midlands +25 40 £28,500 +3.64% 8
East of England +31 39 £28,750 +4.55% 2
South West -31 37 £26,500 -7.83% 8
East Midlands +3 36 £26,250 -4.55% 5
North West 0 31 £28,000 +12.00% 4
Scotland -77 23 £34,500 +25.45% 1
North East -4 3 - -
Wales -5 1 - -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Analyst in the job title.

1 164 (45.43%) Microsoft
2 162 (44.88%) Active Directory
3 160 (44.32%) Windows
4 157 (43.49%) Microsoft 365
5 103 (28.53%) Social Skills
6 96 (26.59%) Customer Service
7 90 (24.93%) ITIL
8 81 (22.44%) Azure
9 75 (20.78%) Windows 10
9 75 (20.78%) Microsoft Exchange
9 75 (20.78%) Microsoft Office
10 68 (18.84%) Problem-Solving
10 68 (18.84%) Windows Server
11 47 (13.02%) Service Delivery
12 44 (12.19%) SCCM
13 40 (11.08%) Change Management
14 39 (10.80%) DNS
15 37 (10.25%) DHCP
15 37 (10.25%) Finance
16 35 (9.70%) WAN
17 34 (9.42%) LAN
17 34 (9.42%) Agile
18 33 (9.14%) Entra ID
19 32 (8.86%) Continuous Improvement
19 32 (8.86%) Degree
19 32 (8.86%) SLA
20 31 (8.59%) VMware
21 30 (8.31%) Firewall
22 28 (7.76%) VPN
23 27 (7.48%) Service Management

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (20.78%) Microsoft Exchange
2 26 (7.20%) SharePoint
3 7 (1.94%) IIS
4 4 (1.11%) Exchange Server 2013
5 2 (0.55%) Skype for Business
Applications
1 75 (20.78%) Microsoft Office
2 2 (0.55%) Microsoft Excel
Business Applications
1 5 (1.39%) Dynamics CRM
1 5 (1.39%) Dynamics GP
2 2 (0.55%) Misys Midas
3 1 (0.28%) Epicor Tropos
3 1 (0.28%) Sage X3
Cloud Services
1 157 (43.49%) Microsoft 365
2 81 (22.44%) Azure
3 33 (9.14%) Entra ID
4 11 (3.05%) Dynamics 365
5 10 (2.77%) AWS
6 7 (1.94%) Power Platform
7 6 (1.66%) WhatsApp
8 5 (1.39%) Mimecast
8 5 (1.39%) OneDrive
9 3 (0.83%) Power Automate
10 2 (0.55%) Azure Stack
11 1 (0.28%) Google Workspace
11 1 (0.28%) PowerApps
Communications & Networking
1 39 (10.80%) DNS
2 37 (10.25%) DHCP
3 35 (9.70%) WAN
4 34 (9.42%) LAN
5 30 (8.31%) Firewall
6 28 (7.76%) VPN
7 23 (6.37%) VoIP
8 19 (5.26%) TCP/IP
9 18 (4.99%) Internet
10 13 (3.60%) VLAN
11 12 (3.32%) Wi-Fi
12 11 (3.05%) WLAN
13 7 (1.94%) Broadband
13 7 (1.94%) Network Security
14 6 (1.66%) Cisco IOS
15 5 (1.39%) Remote Desktop
15 5 (1.39%) Structured Cabling
16 4 (1.11%) Wireless
17 3 (0.83%) Intranet
17 3 (0.83%) SD-WAN
Database & Business Intelligence
1 9 (2.49%) SQL Server
2 6 (1.66%) Power BI
3 3 (0.83%) Oracle Database
3 3 (0.83%) SQL Server Integration Services
4 2 (0.55%) Crystal Reports
5 1 (0.28%) SQL Server Reporting Services
Development Applications
1 5 (1.39%) JIRA
General
1 103 (28.53%) Social Skills
2 37 (10.25%) Finance
3 21 (5.82%) Analytical Skills
4 18 (4.99%) Legal
5 16 (4.43%) Manufacturing
6 15 (4.16%) Law
7 11 (3.05%) Inclusion and Diversity
7 11 (3.05%) Retail
8 8 (2.22%) German Language
9 6 (1.66%) Documentation Skills
9 6 (1.66%) Pharmaceutical
9 6 (1.66%) Telecoms
10 5 (1.39%) Automotive
10 5 (1.39%) Public Sector
11 4 (1.11%) Agriculture
11 4 (1.11%) Marketing
11 4 (1.11%) Organisational Skills
12 3 (0.83%) Multimedia
13 2 (0.55%) Banking
14 1 (0.28%) Advertising
Libraries, Frameworks & Software Standards
1 6 (1.66%) OLE
2 2 (0.55%) Software Packaging
3 1 (0.28%) .NET
Miscellaneous
1 20 (5.54%) Fat Client
1 20 (5.54%) Thin Client
2 18 (4.99%) Driving Licence
3 17 (4.71%) Self-Motivation
4 10 (2.77%) iPad
5 6 (1.66%) e-Learning
5 6 (1.66%) Onboarding
6 5 (1.39%) Life Science
6 5 (1.39%) Smartphone
7 4 (1.11%) Educational Technology
7 4 (1.11%) Enterprise Software
7 4 (1.11%) Management Information System
8 3 (0.83%) CCTV
8 3 (0.83%) EPoS
8 3 (0.83%) Media Streaming
8 3 (0.83%) Team-Oriented Environment
9 1 (0.28%) Client/Server
9 1 (0.28%) iPhone
9 1 (0.28%) NHS
9 1 (0.28%) Operational Technology
Operating Systems
1 160 (44.32%) Windows
2 75 (20.78%) Windows 10
3 68 (18.84%) Windows Server
4 24 (6.65%) Apple iOS
5 22 (6.09%) Android
6 21 (5.82%) Linux
7 9 (2.49%) Windows Server 2019
8 8 (2.22%) Windows 7
9 6 (1.66%) Windows Server 2016
10 4 (1.11%) Mac OS
10 4 (1.11%) Unix
10 4 (1.11%) Windows Server 2012
11 2 (0.55%) Mac OS X
12 1 (0.28%) Windows 8
12 1 (0.28%) Windows Mobile
12 1 (0.28%) Windows Server 2008
Processes & Methodologies
1 96 (26.59%) Customer Service
2 90 (24.93%) ITIL
3 68 (18.84%) Problem-Solving
4 47 (13.02%) Service Delivery
5 40 (11.08%) Change Management
6 34 (9.42%) Agile
7 32 (8.86%) Continuous Improvement
8 27 (7.48%) Service Management
9 25 (6.93%) Incident Management
10 23 (6.37%) Asset Management
10 23 (6.37%) ITSM
11 20 (5.54%) Project Planning
12 18 (4.99%) Problem Management
13 12 (3.32%) CRM
13 12 (3.32%) Cybersecurity
13 12 (3.32%) ERP
13 12 (3.32%) Process Improvement
14 9 (2.49%) Mobile Device Management
14 9 (2.49%) Project Management
14 9 (2.49%) Vulnerability Management
Programming Languages
1 21 (5.82%) SQL
2 8 (2.22%) PowerShell
3 4 (1.11%) C#
3 4 (1.11%) Java
4 3 (0.83%) C
5 2 (0.55%) COBOL
Qualifications
1 32 (8.86%) Degree
2 13 (3.60%) Microsoft Certification
3 10 (2.77%) Computer Science Degree
4 7 (1.94%) MCP
5 5 (1.39%) A+ Certification
5 5 (1.39%) AWS Certification
6 4 (1.11%) CCNA
6 4 (1.11%) Cisco Certification
6 4 (1.11%) MCSE
7 2 (0.55%) ITIL Certification
7 2 (0.55%) MCITP
8 1 (0.28%) DBS Check
8 1 (0.28%) ITIL Foundation Certificate
8 1 (0.28%) Network+ Certification
Quality Assurance & Compliance
1 32 (8.86%) SLA
2 6 (1.66%) Cyber Essentials
3 2 (0.55%) GDPR
3 2 (0.55%) ISO/IEC 27001
3 2 (0.55%) PMO
4 1 (0.28%) Accessibility
System Software
1 162 (44.88%) Active Directory
2 26 (7.20%) VMware Infrastructure
3 15 (4.16%) Virtual Desktop
4 11 (3.05%) Hyper-V
Systems Management
1 44 (12.19%) SCCM
2 14 (3.88%) Microsoft Intune
3 5 (1.39%) Systems Management Server (SMS)
4 4 (1.11%) WhatsUp Gold
5 3 (0.83%) FortiGate
6 2 (0.55%) Progress Chef
7 1 (0.28%) Jamf Pro
7 1 (0.28%) PaperCut
Vendors
1 164 (45.43%) Microsoft
2 31 (8.59%) VMware
3 26 (7.20%) Cisco
4 20 (5.54%) Citrix
5 18 (4.99%) Apple
6 8 (2.22%) Dell
6 8 (2.22%) Meraki
7 7 (1.94%) Bloomberg
8 6 (1.66%) Sage
9 5 (1.39%) Adobe
9 5 (1.39%) Avaya
9 5 (1.39%) HP
9 5 (1.39%) Rapid7
9 5 (1.39%) SAP
9 5 (1.39%) ServiceNow
9 5 (1.39%) Veeam
10 4 (1.11%) Palo Alto
10 4 (1.11%) SolarWinds
11 3 (0.83%) Canon
11 3 (0.83%) Oracle