Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 239 178 318
Rank change year-on-year -61 +140 -3
Permanent jobs citing Customer Requirements 1,190 2,216 1,948
As % of all permanent jobs advertised in the UK 1.21% 2.11% 1.26%
As % of the Processes & Methodologies category 1.41% 2.21% 1.32%
Number of salaries quoted 707 666 924
10th Percentile £29,150 £31,262 £32,500
25th Percentile £36,500 £37,500 £43,938
Median annual salary (50th Percentile) £51,196 £57,500 £60,000
Median % change year-on-year -10.96% -4.17% +4.35%
75th Percentile £65,000 £80,000 £75,000
90th Percentile £82,500 £91,250 £93,750
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -4.76%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,460 100,219 147,325
As % of all permanent jobs advertised in the UK 86.03% 95.64% 95.59%
Number of salaries quoted 59,759 58,822 83,132
10th Percentile £29,000 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £62,000 £60,000
Median % change year-on-year -11.29% +3.33% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 26 April 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -41 1,104 £52,500 -8.70% 541
UK excluding London -76 983 £48,500 -7.62% 477
Work from Home -22 373 £57,500 -14.18% 238
South East -62 300 £45,000 -20.00% 121
Midlands +55 274 £52,500 - 103
West Midlands +84 218 £57,500 +9.52% 70
North of England +14 169 £50,000 -6.98% 88
London -14 155 £70,000 -6.67% 92
South West -72 121 £44,000 +12.82% 74
North West +32 108 £50,000 -4.76% 46
East of England -85 82 £53,750 -6.52% 55
East Midlands -24 56 £29,000 -40.51% 33
Yorkshire +37 54 £55,000 -3.08% 32
Scotland -188 20 £42,500 -13.27% 30
Wales -56 16 £32,500 +41.30% 10
North East +5 10 £41,500 -41.47% 12
Northern Ireland +31 9 £43,750 +43.44% 9

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (2.61%) Microsoft Exchange
2 15 (1.26%) SharePoint
3 9 (0.76%) IIS
4 7 (0.59%) Confluence
5 6 (0.50%) CMS
5 6 (0.50%) Tomcat
6 5 (0.42%) Apache
6 5 (0.42%) JBoss
6 5 (0.42%) SharePoint 2010
6 5 (0.42%) SharePoint 2013
6 5 (0.42%) Umbraco
6 5 (0.42%) WebLogic
6 5 (0.42%) WebSphere
6 5 (0.42%) WildFly
7 2 (0.17%) Adobe Experience Manager
7 2 (0.17%) Blackberry Enterprise Server
7 2 (0.17%) Kinematics
7 2 (0.17%) OpenStack
7 2 (0.17%) Oracle SOA Suite
7 2 (0.17%) WinCC
Applications
1 205 (17.23%) Microsoft Office
2 112 (9.41%) Microsoft Excel
3 24 (2.02%) Microsoft PowerPoint
4 18 (1.51%) Simulink
5 14 (1.18%) SOLIDWORKS
6 13 (1.09%) Microsoft Project
7 12 (1.01%) Spreadsheet
8 10 (0.84%) MS Visio
8 10 (0.84%) OrCAD
9 9 (0.76%) Solid Edge
10 8 (0.67%) Stateflow
11 6 (0.50%) InVision
11 6 (0.50%) Sketch
12 5 (0.42%) AutoCAD
12 5 (0.42%) CANalyzer
12 5 (0.42%) Trello
13 1 (0.084%) Siemens NX
Business Applications
1 12 (1.01%) Dynamics CRM
2 9 (0.76%) Remedy ITSM
3 7 (0.59%) Teamcenter
4 5 (0.42%) Oracle ERP
5 4 (0.34%) SAP WM
6 2 (0.17%) Dynamics NAV
6 2 (0.17%) Oracle Applications
6 2 (0.17%) Oracle Cash Management
6 2 (0.17%) Oracle EBS
6 2 (0.17%) Oracle EBS R12
6 2 (0.17%) Primavera
6 2 (0.17%) SAP S/4HANA
6 2 (0.17%) Workfront
7 1 (0.084%) Elite 3E
7 1 (0.084%) HiPortfolio
7 1 (0.084%) SAP ERP
7 1 (0.084%) SAP SD
Cloud Services
1 110 (9.24%) Azure
2 70 (5.88%) SaaS
3 66 (5.55%) Microsoft 365
4 61 (5.13%) AWS
5 44 (3.70%) Power Platform
6 33 (2.77%) Azure DevOps
7 22 (1.85%) Dynamics 365
8 20 (1.68%) Cloud Computing
9 19 (1.60%) Entra ID
10 11 (0.92%) Power Automate
11 10 (0.84%) GCP
12 9 (0.76%) PaaS
13 7 (0.59%) GitHub
13 7 (0.59%) Google Sheets
13 7 (0.59%) PowerApps
14 5 (0.42%) IaaS
14 5 (0.42%) Serverless
14 5 (0.42%) WhatsApp
15 4 (0.34%) Amazon SQS
15 4 (0.34%) Google Analytics
Communications & Networking
1 47 (3.95%) WAN
2 34 (2.86%) VPN
3 30 (2.52%) Firewall
4 26 (2.18%) Wireless
5 25 (2.10%) LAN
5 25 (2.10%) TCP/IP
6 22 (1.85%) SD-WAN
7 21 (1.76%) DNS
8 20 (1.68%) Internet
9 18 (1.51%) MPLS
10 17 (1.43%) 5G
10 17 (1.43%) BGP
10 17 (1.43%) Ethernet
10 17 (1.43%) SSL
11 16 (1.34%) Unified Communications
12 15 (1.26%) RS-232
12 15 (1.26%) SAN
12 15 (1.26%) Wi-Fi
13 14 (1.18%) DHCP
14 13 (1.09%) HTTP
Database & Business Intelligence
1 50 (4.20%) SQL Server
2 30 (2.52%) Power BI
3 23 (1.93%) NoSQL
4 18 (1.51%) MongoDB
5 10 (0.84%) GIS
5 10 (0.84%) Relational Database
6 9 (0.76%) Data Warehouse
7 8 (0.67%) Geospatial Data
8 7 (0.59%) PostgreSQL
9 6 (0.50%) MySQL
9 6 (0.50%) SQL Server Analysis Services
10 5 (0.42%) SQL Server Reporting Services
11 4 (0.34%) DTS
11 4 (0.34%) DynamoDB
11 4 (0.34%) PowerPivot
11 4 (0.34%) Redis
11 4 (0.34%) SQL Server Integration Services
12 3 (0.25%) Amazon RDS
12 3 (0.25%) Elasticsearch
12 3 (0.25%) Looker
Development Applications
1 45 (3.78%) JIRA
2 38 (3.19%) Git
3 24 (2.02%) Subversion
4 20 (1.68%) Visual Studio
5 18 (1.51%) Rational DOORS
6 16 (1.34%) GitLab
7 9 (0.76%) Rational Rhapsody
8 8 (0.67%) Jenkins
9 7 (0.59%) Eclipse
10 5 (0.42%) CANoe
10 5 (0.42%) LabVIEW
10 5 (0.42%) NUnit
11 4 (0.34%) TeamCity
12 2 (0.17%) Balsamiq
12 2 (0.17%) Bitbucket
12 2 (0.17%) Burp Suite
12 2 (0.17%) Cypress.io
12 2 (0.17%) Hudson
12 2 (0.17%) SoapUI
12 2 (0.17%) WebDriver
General
1 559 (46.97%) Social Skills
2 273 (22.94%) Analytical Skills
3 199 (16.72%) Organisational Skills
4 175 (14.71%) Finance
5 157 (13.19%) Influencing Skills
6 88 (7.39%) Marketing
7 81 (6.81%) Manufacturing
8 76 (6.39%) Presentation Skills
9 72 (6.05%) Electronics
10 50 (4.20%) Inclusion and Diversity
11 44 (3.70%) Telecoms
12 38 (3.19%) Retail
13 37 (3.11%) Aerospace
14 36 (3.03%) Automotive
14 36 (3.03%) Legal
15 30 (2.52%) Public Sector
16 29 (2.44%) Games
17 21 (1.76%) Law
17 21 (1.76%) Military
18 13 (1.09%) Aviation
Job Titles
1 174 (14.62%) Analyst
2 147 (12.35%) Senior
3 120 (10.08%) Product Analyst
3 120 (10.08%) Sales Analyst
4 111 (9.33%) Project Manager
5 94 (7.90%) Consultant
6 92 (7.73%) Architect
7 84 (7.06%) Developer
7 84 (7.06%) Support Engineer
8 81 (6.81%) Lead
9 77 (6.47%) Systems Engineer
10 50 (4.20%) Solutions Architect
11 43 (3.61%) Software Engineer
12 39 (3.28%) Applications Engineer
13 30 (2.52%) Product Manager
14 29 (2.44%) Network Engineer
14 29 (2.44%) Technical Consultant
15 27 (2.27%) Senior Developer
16 25 (2.10%) Technical Manager
17 23 (1.93%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 77 (6.47%) .NET
2 51 (4.29%) HTML
3 49 (4.12%) CSS
3 49 (4.12%) SOAP
4 40 (3.36%) Web Services
5 36 (3.03%) XML
6 31 (2.61%) .NET Framework
7 27 (2.27%) RESTful
8 26 (2.18%) JSON
9 25 (2.10%) React
9 25 (2.10%) REST
10 24 (2.02%) Node.js
11 18 (1.51%) AngularJS
11 18 (1.51%) RabbitMQ
12 15 (1.26%) Qt
13 12 (1.01%) LDAP
14 11 (0.92%) ASP.NET
14 11 (0.92%) jQuery
14 11 (0.92%) NETCONF
14 11 (0.92%) YAML
Miscellaneous
1 132 (11.09%) Self-Motivation
2 120 (10.08%) Management Information System
3 52 (4.37%) Data Centre
4 49 (4.12%) Driving Licence
5 41 (3.45%) IoT
6 36 (3.03%) Product Ownership
7 31 (2.61%) Algorithms
7 31 (2.61%) Virtual Team
8 30 (2.52%) Robotics
9 24 (2.02%) Clustering
10 21 (1.76%) Analytical Mindset
11 20 (1.68%) Public Cloud
12 16 (1.34%) Data Structures
13 15 (1.26%) Analogue Electronics
13 15 (1.26%) Embedded Systems
13 15 (1.26%) Hybrid Cloud
14 13 (1.09%) FPGA
14 13 (1.09%) Onboarding
14 13 (1.09%) Renewable Energy
15 12 (1.01%) CMDB
Operating Systems
1 127 (10.67%) Windows
2 82 (6.89%) Linux
3 35 (2.94%) Windows Server
4 30 (2.52%) Windows 10
5 22 (1.85%) Windows 7
6 18 (1.51%) Unix
7 14 (1.18%) AIX
8 13 (1.09%) CentOS
8 13 (1.09%) Windows Server 2012
9 12 (1.01%) Ubuntu
10 5 (0.42%) Embedded Linux
11 4 (0.34%) Android
11 4 (0.34%) Apple iOS
12 3 (0.25%) FreeBSD
12 3 (0.25%) Mac OS X
13 2 (0.17%) Oracle Linux
13 2 (0.17%) OS/2
13 2 (0.17%) Red Hat Enterprise Linux
13 2 (0.17%) Windows Server 2008
13 2 (0.17%) Windows XP
Processes & Methodologies
1 427 (35.88%) Problem-Solving
2 250 (21.01%) Project Management
3 221 (18.57%) Continuous Improvement
4 218 (18.32%) Customer Service
5 187 (15.71%) Agile
6 157 (13.19%) Mathematics
7 153 (12.86%) Presales
8 142 (11.93%) Mentoring
9 102 (8.57%) Collaborative Working
9 102 (8.57%) DevOps
10 99 (8.32%) Software Engineering
11 97 (8.15%) Business Development
12 96 (8.07%) Decision-Making
13 92 (7.73%) ITIL
14 89 (7.48%) Project Delivery
15 85 (7.14%) Coaching
15 85 (7.14%) Systems Engineering
16 74 (6.22%) Actionable Insight
17 71 (5.97%) Roadmaps
18 69 (5.80%) Cybersecurity
Programming Languages
1 116 (9.75%) SQL
2 86 (7.23%) JavaScript
3 83 (6.97%) Python
4 73 (6.13%) C#
5 50 (4.20%) C
6 47 (3.95%) C++
7 33 (2.77%) Java
8 23 (1.93%) PowerShell
9 21 (1.76%) MATLAB
10 19 (1.60%) VB
11 13 (1.09%) TypeScript
12 10 (0.84%) ActionScript
13 7 (0.59%) Bash
13 7 (0.59%) Go
13 7 (0.59%) T-SQL
14 6 (0.50%) Ruby
15 4 (0.34%) Assembly Language
15 4 (0.34%) Embedded C
15 4 (0.34%) X++
16 3 (0.25%) Perl
Qualifications
1 461 (38.74%) Degree
2 201 (16.89%) Security Cleared
3 102 (8.57%) SC Cleared
4 36 (3.03%) DV Cleared
5 34 (2.86%) Master's Degree
6 28 (2.35%) HND
7 25 (2.10%) BPSS Clearance
8 19 (1.60%) Cisco Certification
9 18 (1.51%) Microsoft Certification
10 14 (1.18%) DBS Check
11 13 (1.09%) HNC
11 13 (1.09%) ITIL Certification
12 12 (1.01%) CCNP
12 12 (1.01%) Computer Science Degree
13 11 (0.92%) MBA
14 10 (0.84%) PMI Certification
14 10 (0.84%) PRINCE2 Practitioner
15 9 (0.76%) CCNA
15 9 (0.76%) Chartered Engineer
16 8 (0.67%) PgMP
Quality Assurance & Compliance
1 73 (6.13%) SLA
2 70 (5.88%) PMO
3 44 (3.70%) QA
4 30 (2.52%) ISO 9001
5 28 (2.35%) ISO/IEC 27001
6 17 (1.43%) ISO 26262
7 16 (1.34%) GDPR
8 15 (1.26%) Accessibility
9 11 (0.92%) Actionable Recommendations
9 11 (0.92%) Automotive SPICE
10 10 (0.84%) Cyber Essentials
11 7 (0.59%) ISO 9000
11 7 (0.59%) ISO/IEC 17025
11 7 (0.59%) JTAG
12 5 (0.42%) NCSC
12 5 (0.42%) NIST
13 4 (0.34%) IEC 61131
13 4 (0.34%) ISO/IEC 15288
14 3 (0.25%) Data Quality
14 3 (0.25%) WCAG
System Software
1 61 (5.13%) Active Directory
2 45 (3.78%) Firmware
3 42 (3.53%) Docker
4 36 (3.03%) VMware Infrastructure
5 11 (0.92%) vSphere
6 10 (0.84%) OpenSSH
6 10 (0.84%) VMware ESXi
6 10 (0.84%) XenApp
7 6 (0.50%) Hyper-V
8 1 (0.084%) Embedded Firmware
8 1 (0.084%) NFS
8 1 (0.084%) vCloud
Systems Management
1 32 (2.69%) Kubernetes
2 23 (1.93%) Ansible
2 23 (1.93%) Terraform
3 14 (1.18%) Functional Safety
3 14 (1.18%) Microsoft Intune
4 12 (1.01%) Backup Exec
4 12 (1.01%) NetBackup
4 12 (1.01%) SCCM
5 10 (0.84%) IBM BigFix
5 10 (0.84%) PowerCLI
5 10 (0.84%) vCenter Server
6 8 (0.67%) HP UCMDB
7 6 (0.50%) Endace
8 4 (0.34%) FortiGate
9 3 (0.25%) Dell DRAC
9 3 (0.25%) Fluentd
9 3 (0.25%) Grafana
9 3 (0.25%) logstash
9 3 (0.25%) Prometheus
10 2 (0.17%) Wonderware InTouch
Vendors
1 210 (17.65%) Microsoft
2 53 (4.45%) Oracle
3 47 (3.95%) VMware
4 46 (3.87%) Cisco
5 31 (2.61%) IBM
6 28 (2.35%) HP
7 26 (2.18%) Apple
8 24 (2.02%) Google
9 23 (1.93%) Dell
10 22 (1.85%) IFS
10 22 (1.85%) ServiceNow
11 20 (1.68%) Adobe
11 20 (1.68%) Juniper
12 19 (1.60%) Citrix
13 17 (1.43%) SAP
14 16 (1.34%) Workday
15 14 (1.18%) NetApp
16 12 (1.01%) Hitachi
16 12 (1.01%) Snow
16 12 (1.01%) Veritas