Senior Technical Support Engineer Jobs

Senior Technical Support Engineer
UK

The median Senior Technical Support Engineer salary in the UK is £52,500 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 865 948 1218
Rank change year-on-year +83 +270 -327
Permanent jobs requiring a Senior Technical Support Engineer 36 11 6
As % of all permanent jobs advertised in the UK 0.036% 0.011% 0.004%
As % of the Job Titles category 0.038% 0.012% 0.004%
Number of salaries quoted 32 3 5
10th Percentile £33,000 - £33,550
25th Percentile £42,500 £46,500 £34,750
Median annual salary (50th Percentile) £52,500 £50,000 £37,000
Median % change year-on-year +5.00% +35.14% -12.94%
75th Percentile £65,000 £75,500 £47,666
90th Percentile - £88,700 £61,066
UK excluding London median annual salary £52,500 £50,000 £35,500
% change year-on-year +5.00% +40.85% +16.39%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,937 92,745 151,578
% of permanent jobs with a recognized job title 94.62% 91.52% 96.09%
Number of salaries quoted 67,282 58,546 84,308
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,604
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £80,627 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Senior Technical Support Engineer
Job Vacancy Trend

Job postings that featured Senior Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior Technical Support Engineer in the UK

Senior Technical Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Senior Technical Support Engineer.

Salary trend for Senior Technical Support Engineer in the UK

Senior Technical Support Engineer
Salary Histogram

Salary distribution for jobs citing Senior Technical Support Engineer over the 6 months to 12 May 2024.

Salary histogram for Senior Technical Support Engineer in the UK

Senior Technical Support Engineer
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support Engineer within the UK over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +19 35 £52,500 +5.00% 2
England +102 28 £56,250 +12.50% 3
South East +12 13 £60,000 +20.00%
Work from Home +88 12 £45,000 -10.00% 2
Midlands - 7 £45,000 - 1
North of England - 6 £34,000 - 1
West Midlands - 6 £45,000 - 1
North West - 5 £34,000 - 1
Isle of Man - 4 £52,500 -
Scotland - 4 - -
London +128 1 £40,000 -57.89% 1
Yorkshire - 1 £33,000 -
East Midlands - 1 £52,500 -
South West - 1 £65,000 -

Senior Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 12 May 2024, Senior Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior Technical Support Engineer in the job title.

1 34 (94.44%) Windows
2 20 (55.56%) ITIL
3 18 (50.00%) Microsoft
3 18 (50.00%) Windows Server
4 17 (47.22%) TCP/IP
5 14 (38.89%) Python
5 14 (38.89%) SharePoint
5 14 (38.89%) Microsoft Exchange
5 14 (38.89%) Linux
5 14 (38.89%) OneDrive
5 14 (38.89%) Entra ID
5 14 (38.89%) PowerShell
6 13 (36.11%) Database Tuning
6 13 (36.11%) SNMP
6 13 (36.11%) Data Extraction
6 13 (36.11%) SSH
6 13 (36.11%) CMDB
6 13 (36.11%) REST
6 13 (36.11%) Splunk
6 13 (36.11%) Network Management
6 13 (36.11%) AngularJS
6 13 (36.11%) Relational Database
6 13 (36.11%) Mentoring
6 13 (36.11%) OOP
6 13 (36.11%) OO
6 13 (36.11%) CSS
6 13 (36.11%) JDBC
6 13 (36.11%) SOAP
6 13 (36.11%) Web Services
6 13 (36.11%) XML

Senior Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (38.89%) Microsoft Exchange
1 14 (38.89%) SharePoint
Applications
1 1 (2.78%) Microsoft Office
Cloud Services
1 14 (38.89%) Entra ID
1 14 (38.89%) OneDrive
2 12 (33.33%) Azure
3 11 (30.56%) Microsoft 365
4 3 (8.33%) GCP
5 1 (2.78%) AWS
5 1 (2.78%) Azure Sentinel
5 1 (2.78%) Power Platform
Communications & Networking
1 17 (47.22%) TCP/IP
2 13 (36.11%) SNMP
2 13 (36.11%) SSH
3 9 (25.00%) Firewall
4 8 (22.22%) WAN
5 5 (13.89%) SAN
5 5 (13.89%) VoIP
6 4 (11.11%) DHCP
6 4 (11.11%) DNS
6 4 (11.11%) iSCSI
6 4 (11.11%) VLAN
7 1 (2.78%) NAS
Database & Business Intelligence
1 13 (36.11%) MySQL
1 13 (36.11%) Relational Database
2 1 (2.78%) SQL Server
Development Applications
1 13 (36.11%) Eclipse
General
1 5 (13.89%) Documentation Skills
1 5 (13.89%) Social Skills
2 4 (11.11%) Analytical Skills
2 4 (11.11%) Billing
2 4 (11.11%) Electronics
2 4 (11.11%) Telecoms
3 2 (5.56%) Public Sector
4 1 (2.78%) Finance
4 1 (2.78%) Marketing
Libraries, Frameworks & Software Standards
1 13 (36.11%) Ajax
1 13 (36.11%) AngularJS
1 13 (36.11%) CSS
1 13 (36.11%) HTML
1 13 (36.11%) JDBC
1 13 (36.11%) ODBC
1 13 (36.11%) REST
1 13 (36.11%) SOAP
1 13 (36.11%) Web Services
1 13 (36.11%) XHTML
1 13 (36.11%) XML
Miscellaneous
1 13 (36.11%) CMDB
2 5 (13.89%) Data Protection Act
2 5 (13.89%) Fat Client
2 5 (13.89%) Management Information System
2 5 (13.89%) Thin Client
3 4 (11.11%) Driving Licence
4 2 (5.56%) Data Centre
5 1 (2.78%) Public Cloud
5 1 (2.78%) Robotics
Operating Systems
1 34 (94.44%) Windows
2 18 (50.00%) Windows Server
3 14 (38.89%) Linux
4 13 (36.11%) Unix
5 5 (13.89%) Windows 10
6 4 (11.11%) Mac OS
7 1 (2.78%) Android
7 1 (2.78%) Apple iOS
Processes & Methodologies
1 20 (55.56%) ITIL
2 13 (36.11%) Business Intelligence
2 13 (36.11%) Data Extraction
2 13 (36.11%) Database Tuning
2 13 (36.11%) ITSM
2 13 (36.11%) Mentoring
2 13 (36.11%) Network Management
2 13 (36.11%) OO
2 13 (36.11%) OOP
3 9 (25.00%) Disaster Recovery
4 6 (16.67%) Change Control
4 6 (16.67%) Cybersecurity
5 5 (13.89%) CRM
5 5 (13.89%) Customer Service
5 5 (13.89%) Data Protection
5 5 (13.89%) Line Management
5 5 (13.89%) Mobile Device Management
5 5 (13.89%) Patch Management
5 5 (13.89%) Presales
5 5 (13.89%) Root Cause Analysis
Programming Languages
1 14 (38.89%) PowerShell
1 14 (38.89%) Python
2 13 (36.11%) Java
2 13 (36.11%) JavaScript
2 13 (36.11%) Perl
3 2 (5.56%) SQL
Qualifications
1 6 (16.67%) Degree
2 5 (13.89%) ITIL Certification
3 4 (11.11%) CCNA
3 4 (11.11%) Cisco Certification
3 4 (11.11%) Computer Science Degree
4 2 (5.56%) Azure Certification
4 2 (5.56%) CESG Certified Professional
4 2 (5.56%) Citrix Certification
4 2 (5.56%) MCITP
4 2 (5.56%) Microsoft Certification
4 2 (5.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (13.89%) GDPR
2 4 (11.11%) SLA
System Software
1 11 (30.56%) Active Directory
2 7 (19.44%) Hyper-V
3 4 (11.11%) NFS
4 2 (5.56%) VMware Infrastructure
4 2 (5.56%) vSphere
4 2 (5.56%) XenApp
4 2 (5.56%) XenDesktop
5 1 (2.78%) Virtual Desktop
5 1 (2.78%) VMware ESXi
Systems Management
1 13 (36.11%) WMI
2 5 (13.89%) Microsoft Intune
3 1 (2.78%) Jamf Pro
Vendors
1 18 (50.00%) Microsoft
2 13 (36.11%) Oracle
2 13 (36.11%) Splunk
3 7 (19.44%) VMware
4 4 (11.11%) Cisco
4 4 (11.11%) ConnectWise
5 3 (8.33%) Citrix
6 2 (5.56%) Google