Technical Support Manager Jobs

Technical Support Manager
UK

The median Technical Support Manager salary in the UK is £50,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 841 978 958
Rank change year-on-year +137 -20 -106
Permanent jobs requiring a Technical Support Manager 53 15 255
As % of all permanent jobs advertised in the UK 0.054% 0.014% 0.17%
As % of the Job Titles category 0.057% 0.016% 0.17%
Number of salaries quoted 39 12 31
10th Percentile £41,574 £30,575 £37,500
25th Percentile £46,250 £40,813 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +22.22%
75th Percentile £60,000 £75,000 £64,375
90th Percentile £63,750 £90,750 £70,000
UK excluding London median annual salary £50,000 £50,000 £42,500
% change year-on-year - +17.65% -29.17%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,901 95,961 148,050
% of permanent jobs with a recognized job title 94.62% 91.57% 96.06%
Number of salaries quoted 66,751 60,281 85,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,686 £60,000 £60,000
Median % change year-on-year -12.19% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,495
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Technical Support Manager
Job Vacancy Trend

Job postings that featured Technical Support Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Manager in the UK

Technical Support Manager
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Manager.

Salary trend for Technical Support Manager in the UK

Technical Support Manager
Salary Histogram

Salary distribution for jobs citing Technical Support Manager over the 6 months to 26 April 2024.

Salary histogram for Technical Support Manager in the UK

Technical Support Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Manager within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +35 48 £50,000 - 13
England +146 42 £50,000 -9.09% 16
Midlands +20 14 £50,000 - 3
South East +37 13 £50,000 -16.67% 4
Work from Home +90 9 £57,500 -17.86% 3
West Midlands +33 7 £50,000 - 2
East Midlands - 7 £30,000 - 1
South West - 7 £50,000 - 2
North of England +49 6 £41,574 +51.18% 4
Yorkshire +100 5 £41,574 +51.18%
Scotland - 5 £45,000 -
Northern Ireland - 3 £57,500 -
London +138 2 £69,000 +25.45% 5
North West - 1 £50,000 - 4

Technical Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, Technical Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Manager in the job title.

1 9 (16.98%) Social Skills
2 7 (13.21%) Microsoft
3 5 (9.43%) Firewall
3 5 (9.43%) Mentoring
3 5 (9.43%) Customer Service
4 4 (7.55%) Onboarding
4 4 (7.55%) Coaching
4 4 (7.55%) Network Management
4 4 (7.55%) IPTV
4 4 (7.55%) CCTV
4 4 (7.55%) Degree
4 4 (7.55%) Microsoft Office
4 4 (7.55%) Windows
5 3 (5.66%) MS Visio
5 3 (5.66%) Active Directory
5 3 (5.66%) Telecoms
5 3 (5.66%) Performance Management
5 3 (5.66%) GCC
5 3 (5.66%) Ciena
5 3 (5.66%) People Management
5 3 (5.66%) Presales
5 3 (5.66%) Problem-Solving
5 3 (5.66%) Escalation Management
5 3 (5.66%) Roadmaps
6 2 (3.77%) Cyber Essentials
6 2 (3.77%) Decision-Making
6 2 (3.77%) Fintech
6 2 (3.77%) Entra ID
6 2 (3.77%) Microsoft 365
6 2 (3.77%) Microsoft Intune

Technical Support Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (7.55%) Microsoft Office
2 3 (5.66%) MS Visio
Cloud Services
1 2 (3.77%) Azure
1 2 (3.77%) Entra ID
1 2 (3.77%) Microsoft 365
Communications & Networking
1 5 (9.43%) Firewall
Development Applications
1 3 (5.66%) GCC
General
1 9 (16.98%) Social Skills
2 3 (5.66%) Telecoms
3 2 (3.77%) Automotive
3 2 (3.77%) Manufacturing
4 1 (1.89%) French Language
Miscellaneous
1 4 (7.55%) CCTV
1 4 (7.55%) IPTV
1 4 (7.55%) Onboarding
2 2 (3.77%) iPhone
3 1 (1.89%) Management Information System
3 1 (1.89%) Self-Motivation
Operating Systems
1 4 (7.55%) Windows
2 1 (1.89%) Windows 10
Processes & Methodologies
1 5 (9.43%) Customer Service
1 5 (9.43%) Mentoring
2 4 (7.55%) Coaching
2 4 (7.55%) Network Management
3 3 (5.66%) Escalation Management
3 3 (5.66%) People Management
3 3 (5.66%) Performance Management
3 3 (5.66%) Presales
3 3 (5.66%) Problem-Solving
3 3 (5.66%) Roadmaps
4 2 (3.77%) Decision-Making
4 2 (3.77%) Fintech
4 2 (3.77%) Incident Management
4 2 (3.77%) ITIL
4 2 (3.77%) ITSM
4 2 (3.77%) Project Management
4 2 (3.77%) Service Delivery
4 2 (3.77%) Service Management
5 1 (1.89%) Asset Management
5 1 (1.89%) Knowledge Management
Qualifications
1 4 (7.55%) Degree
Quality Assurance & Compliance
1 2 (3.77%) Cyber Essentials
System Software
1 3 (5.66%) Active Directory
Systems Management
1 2 (3.77%) Microsoft Intune
Vendors
1 7 (13.21%) Microsoft
2 3 (5.66%) Ciena
3 2 (3.77%) Apple
3 2 (3.77%) Atlassian