The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Services Delivery
South East / Berkshire
Rank 67 57 40
Rank change year-on-year -10 -17  
Contract jobs citing Service Delivery 34 72 111
As % of all contract IT jobs advertised in Berkshire 1.84% 2.94% 3.83%
As % of the Processes & Methodologies category 2.28% 3.66% 5.09%
Number of daily rates quoted 16 26 33
Median daily rate £450 £395 £350
Median daily rate % change year-on-year +13.92% +12.85%  
90% offered a daily rate of more than £325 £220 £191
10% offered a daily rate of more than £600 £483 £468
UK excluding London median daily rate £400 £385 £375
% change year-on-year +3.89% +2.66%  
Number of hourly rates quoted 1 6 0
Median hourly rate £7.88 £17.00 -
Median hourly rate % change year-on-year -53.67% -  
UK excluding London median hourly rate £16.50 £25.00 £14.85
% change year-on-year -34.00% +68.35%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Berkshire
Contract job vacancies with a requirement for process and methodology skills 1492 1969 2182
As % of all contract IT job vacancies advertised in Berkshire 80.56% 80.33% 75.24%
Number of daily rates quoted 693 1017 1138
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £280 £245
10% offered a daily rate of more than £538 £550 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year +2.50% -  
Number of hourly rates quoted 63 46 54
Median hourly rate £15.50 £18.00 £27.50
Median hourly rate % change year-on-year -13.88% -34.54%  
90% offered a hourly rate of more than £12.00 £12.25 £14.00
10% offered a hourly rate of more than £55.00 £85.40 £42.50
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Service Delivery
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Berkshire.

Contractor daily rate trend for Service Delivery in Berkshire

Service Delivery
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Service Delivery in Berkshire over the 3 months to 24 March 2017.

Contractor daily rate histogram for Service Delivery in Berkshire

Service Delivery
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery in Berkshire.

Contractor hourly rate trend for Service Delivery in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +1 18 £450 +12.50% 9
Bracknell +2 6 £300 +5.26% 2
Wokingham +1 1 - -
Newbury -2 1 - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Delivery.

1 38 (41.76%) ITIL
2 30 (32.97%) Project Management
2 30 (32.97%) Service Management
3 18 (19.78%) Telecoms
4 16 (17.58%) Process Improvement
5 15 (16.48%) Security Cleared
5 15 (16.48%) Microsoft
6 13 (14.29%) Analytical Skills
7 12 (13.19%) Finance
7 12 (13.19%) SC Cleared
8 11 (12.09%) PMI Certification
8 11 (12.09%) CRM
8 11 (12.09%) PRINCE2
8 11 (12.09%) Matrix Organization
9 10 (10.99%) Continuous Improvement
9 10 (10.99%) IBM
9 10 (10.99%) PMP
9 10 (10.99%) Risk Management
9 10 (10.99%) Degree
10 9 (9.89%) Problem Management
10 9 (9.89%) NetApp
10 9 (9.89%) WAN
10 9 (9.89%) Windows
11 8 (8.79%) SLA
11 8 (8.79%) SOA
11 8 (8.79%) ITSM
11 8 (8.79%) Budget Control
11 8 (8.79%) Incident Management
12 7 (7.69%) Huawei
12 7 (7.69%) Performance Management

Service Delivery
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.40%) WebLogic
2 3 (3.30%) Oracle SOA Suite
3 2 (2.20%) CMS
3 2 (2.20%) Confluence
4 1 (1.10%) Apache
4 1 (1.10%) CloudStack
4 1 (1.10%) OpenStack
Applications
1 5 (5.49%) MS Excel
2 3 (3.30%) MS Project
3 1 (1.10%) MS Office
3 1 (1.10%) MS PowerPoint
Business Applications
1 3 (3.30%) SAP Business ByDesign
2 1 (1.10%) Changepoint
2 1 (1.10%) Oracle ERP
2 1 (1.10%) Remedy ITSM
Cloud Services
1 5 (5.49%) Microsoft Azure
2 4 (4.40%) Amazon AWS
3 2 (2.20%) IBM Cloud
3 2 (2.20%) OneDrive
3 2 (2.20%) SoftLayer
4 1 (1.10%) IaaS
4 1 (1.10%) PaaS
Communications & Networking
1 9 (9.89%) WAN
2 6 (6.59%) VPN
3 5 (5.49%) LAN
4 4 (4.40%) Cisco ASA
4 4 (4.40%) Firewall
4 4 (4.40%) Unified Communications
5 3 (3.30%) BGP
5 3 (3.30%) Ethernet
5 3 (3.30%) Internet
5 3 (3.30%) MPLS
5 3 (3.30%) TCP/IP
6 2 (2.20%) ADSL
6 2 (2.20%) DSL
6 2 (2.20%) OSPF
6 2 (2.20%) xDSL
7 1 (1.10%) EIGRP
7 1 (1.10%) IP Telephony
7 1 (1.10%) IPsec
7 1 (1.10%) LLU
7 1 (1.10%) VPLS
Database & Business Intelligence
1 4 (4.40%) SQL Server
2 3 (3.30%) Oracle Database
2 3 (3.30%) Oracle Database 11g
2 3 (3.30%) Oracle Database 12c
2 3 (3.30%) SQL Server Integration Services
2 3 (3.30%) SQL Server Reporting Services
3 2 (2.20%) Big Data
4 1 (1.10%) GIS
4 1 (1.10%) PostgreSQL
Development Applications
1 4 (4.40%) JIRA
2 3 (3.30%) MSTest
3 2 (2.20%) Git (software)
3 2 (2.20%) JUnit
4 1 (1.10%) Bitbucket
4 1 (1.10%) Jenkins
4 1 (1.10%) Octopus Deploy
4 1 (1.10%) Selenium
4 1 (1.10%) Team Foundation Server
4 1 (1.10%) TeamCity
4 1 (1.10%) Vagrant
4 1 (1.10%) Visual Studio
General
1 18 (19.78%) Telecoms
2 12 (13.19%) Finance
3 6 (6.59%) Back Office
4 4 (4.40%) Law
5 3 (3.30%) Billing
5 3 (3.30%) Local Government
6 1 (1.10%) Banking
6 1 (1.10%) French Language
6 1 (1.10%) German Language
6 1 (1.10%) Retail
Job Titles
1 11 (12.09%) Service Manager
2 9 (9.89%) Consultant
3 8 (8.79%) Delivery Manager
3 8 (8.79%) IT Manager
3 8 (8.79%) Services Delivery Manager
4 7 (7.69%) Problem Manager
4 7 (7.69%) Storage Manager
5 6 (6.59%) Engagement Manager
6 5 (5.49%) Architect
6 5 (5.49%) Telecoms Manager
7 4 (4.40%) Coordinator
7 4 (4.40%) Support Specialist
7 4 (4.40%) Transition Manager
8 3 (3.30%) Analyst
8 3 (3.30%) Change Manager
8 3 (3.30%) ERP Manager
8 3 (3.30%) Middleware Consultant
8 3 (3.30%) Oracle Consultant
8 3 (3.30%) SAP Manager
8 3 (3.30%) SAP Service Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (5.49%) Web Services
2 4 (4.40%) .NET
2 4 (4.40%) Middleware
3 3 (3.30%) ASP.NET
3 3 (3.30%) WCF
3 3 (3.30%) XML
4 2 (2.20%) Hibernate
5 1 (1.10%) .NET Framework
5 1 (1.10%) Celery
5 1 (1.10%) CSS
5 1 (1.10%) Django
5 1 (1.10%) HTML
5 1 (1.10%) jQuery
5 1 (1.10%) RabbitMQ
5 1 (1.10%) REST
5 1 (1.10%) SOAP
5 1 (1.10%) Twitter Bootstrap
Miscellaneous
1 13 (14.29%) Analytical Skills
2 6 (6.59%) Data Centre
2 6 (6.59%) PMI
3 4 (4.40%) CMDB
4 3 (3.30%) Management Information System
4 3 (3.30%) RIA
5 2 (2.20%) Hybrid Cloud
5 2 (2.20%) Private Cloud
5 2 (2.20%) Public Cloud
5 2 (2.20%) Video Conferencing
Operating Systems
1 9 (9.89%) Windows
2 5 (5.49%) Linux
2 5 (5.49%) Windows Server
3 4 (4.40%) Unix
4 2 (2.20%) Windows 7
4 2 (2.20%) Windows Server 2012
5 1 (1.10%) MVS
5 1 (1.10%) Red Hat Enterprise Linux
5 1 (1.10%) SUSE
5 1 (1.10%) Windows Server 2003
5 1 (1.10%) Windows Server 2008
Processes & Methodologies
1 38 (41.76%) ITIL
2 30 (32.97%) Project Management
2 30 (32.97%) Service Management
3 16 (17.58%) Process Improvement
4 11 (12.09%) CRM
4 11 (12.09%) Matrix Organization
4 11 (12.09%) PRINCE2
5 10 (10.99%) Continuous Improvement
5 10 (10.99%) Risk Management
6 9 (9.89%) Problem Management
7 8 (8.79%) Budget Control
7 8 (8.79%) Incident Management
7 8 (8.79%) ITSM
7 8 (8.79%) SOA
8 7 (7.69%) Change Management
8 7 (7.69%) ERP
8 7 (7.69%) Performance Management
8 7 (7.69%) Presales
9 6 (6.59%) CMMI
9 6 (6.59%) ITIL V3
Programming Languages
1 3 (3.30%) C
1 3 (3.30%) C#
1 3 (3.30%) Java
1 3 (3.30%) Python
1 3 (3.30%) SQL
1 3 (3.30%) T-SQL
2 2 (2.20%) Bash Shell
2 2 (2.20%) PHP
2 2 (2.20%) PowerShell
3 1 (1.10%) JavaScript
3 1 (1.10%) Perl
3 1 (1.10%) Ruby
Qualifications
1 15 (16.48%) Security Cleared
2 12 (13.19%) SC Cleared
3 11 (12.09%) PMI Certification
4 10 (10.99%) Degree
4 10 (10.99%) PMP
5 7 (7.69%) ITIL Certification
6 6 (6.59%) CCNP
6 6 (6.59%) Cisco Certification
7 5 (5.49%) CCNA
8 2 (2.20%) CCDP
8 2 (2.20%) DV Cleared
8 2 (2.20%) MCP
8 2 (2.20%) MCSE
8 2 (2.20%) Microsoft Certification
8 2 (2.20%) Postgraduate
9 1 (1.10%) CCDA
9 1 (1.10%) CCIE
9 1 (1.10%) CCIP
9 1 (1.10%) DBS Check
Quality Assurance & Compliance
1 8 (8.79%) SLA
2 4 (4.40%) PMO
3 3 (3.30%) Data Quality
4 2 (2.20%) COBIT
4 2 (2.20%) ISO/IEC 20000
4 2 (2.20%) ISO/IEC 27001
4 2 (2.20%) ISO22301
5 1 (1.10%) QA
System Software
1 3 (3.30%) Active Directory
1 3 (3.30%) ProxySG
2 1 (1.10%) Docker
Systems Management
1 3 (3.30%) Oracle Identity Management
1 3 (3.30%) SCCM
2 1 (1.10%) Cisco CUCM
2 1 (1.10%) NetBackup
2 1 (1.10%) OVSD
2 1 (1.10%) SCOM
Vendors
1 15 (16.48%) Microsoft
2 10 (10.99%) IBM
3 9 (9.89%) NetApp
4 7 (7.69%) Cisco
4 7 (7.69%) Huawei
5 5 (5.49%) SAP
6 4 (4.40%) Oracle
7 3 (3.30%) Blue Coat
7 3 (3.30%) Concur
7 3 (3.30%) Fujitsu
7 3 (3.30%) HP
8 2 (2.20%) Jaspersoft
8 2 (2.20%) Rackspace
8 2 (2.20%) Remedy
8 2 (2.20%) ServiceNow
9 1 (1.10%) Alcatel-Lucent
9 1 (1.10%) Atlassian
9 1 (1.10%) Red Hat
9 1 (1.10%) Tandberg
9 1 (1.10%) VMware
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