Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Berkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 86 70 50
Rank change year-on-year -16 -20 +19
Contract jobs citing Service Delivery 79 108 160
As % of all contract IT jobs advertised in Berkshire 1.94% 2.52% 3.17%
As % of the Processes & Methodologies category 2.32% 3.10% 4.05%
Number of daily rates quoted 34 50 70
Berkshire median daily rate £423 £431 £380
Median daily rate % change year-on-year -2.03% +13.49% +4.83%
10th Percentile £217 £206 £204
90th Percentile £559 £575 £551
South East median daily rate £425 £411 £388
% change year-on-year +3.34% +6.13% +10.71%
Number of hourly rates quoted 4 8 9
Berkshire median hourly rate £16.50 £16.03 £7.68
Median hourly rate % change year-on-year +2.93% +108.86% -72.42%
10th Percentile £14.55 £7.69 £7.50
90th Percentile £23.56 £38.65 £36.70
South East median hourly rate £18.00 £14.50 £17.00
% change year-on-year +24.14% -14.71% +16.24%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3408 3480 3948
As % of all contract IT jobs advertised in Berkshire 83.59% 81.21% 78.22%
Number of daily rates quoted 1766 1875 2179
Berkshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £250 £225
90th Percentile £588 £575 £538
South East median daily rate £425 £400 £391
% change year-on-year +6.25% +2.43% +4.13%
Number of hourly rates quoted 104 133 173
Berkshire median hourly rate £14.50 £17.50 £30.90
Median hourly rate % change year-on-year -17.14% -43.37% +80.07%
10th Percentile £11.25 £11.30 £13.75
90th Percentile £39.05 £48.50 £44.75
South East median hourly rate £23.07 £26.50 £26.09
% change year-on-year -12.94% +1.57% +49.09%

Service Delivery
Job Vacancy Trend in Berkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Berkshire.

Contractor daily rate trend for Service Delivery in Berkshire

Service Delivery
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Service Delivery in Berkshire over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Delivery in Berkshire

Service Delivery
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Berkshire.

Contractor hourly rate trend for Service Delivery in Berkshire

Service Delivery
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Berkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -10 28 £475 +11.76% 4
Bracknell +7 15 £377 +37.09%
Maidenhead -15 6 £420 -13.85%
Newbury +1 5 £263 - 1
Slough +10 4 £413 -
Service Delivery
South East

For the 6 months to 18 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Service Delivery.

1 26 (32.91%) ITIL
2 21 (26.58%) Finance
3 20 (25.32%) Telecoms
4 17 (21.52%) Microsoft
5 16 (20.25%) Stakeholder Management
5 16 (20.25%) Service Management
6 14 (17.72%) Management Information System
7 12 (15.19%) Project Management
7 12 (15.19%) Microsoft Office
8 11 (13.92%) Cisco
8 11 (13.92%) Supplier Management
8 11 (13.92%) Facilities Management
9 10 (12.66%) Process Improvement
9 10 (12.66%) Contract Management
9 10 (12.66%) Service Delivery Management
10 9 (11.39%) Microsoft PowerPoint
10 9 (11.39%) Linux
10 9 (11.39%) Risk Management
11 8 (10.13%) ITSM
11 8 (10.13%) PRINCE2
12 7 (8.86%) Unix
12 7 (8.86%) Windows
12 7 (8.86%) SLA
12 7 (8.86%) Security Cleared
13 6 (7.59%) ITIL V3
13 6 (7.59%) Analytical Skills
13 6 (7.59%) PRINCE2 Practitioner
13 6 (7.59%) Business Development
13 6 (7.59%) Back Office
13 6 (7.59%) SQL

Service Delivery
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.53%) Apache
1 2 (2.53%) WebLogic
2 1 (1.27%) Exchange Server 2010
2 1 (1.27%) MS Exchange
Applications
1 12 (15.19%) Microsoft Office
2 9 (11.39%) Microsoft PowerPoint
3 4 (5.06%) Microsoft Excel
Business Applications
1 1 (1.27%) Dynamics CRM
1 1 (1.27%) SAP ERP
Cloud Services
1 2 (2.53%) Microsoft Azure
1 2 (2.53%) PaaS
2 1 (1.27%) Amazon AWS
2 1 (1.27%) Azure Active Directory
2 1 (1.27%) IaaS
2 1 (1.27%) OpenShift
Communications & Networking
1 5 (6.33%) Diameter Protocol
1 5 (6.33%) IP Telephony
1 5 (6.33%) MPLS
2 4 (5.06%) ADSL
2 4 (5.06%) Broadband
2 4 (5.06%) Internet
2 4 (5.06%) ISDN
2 4 (5.06%) VPN
3 3 (3.80%) 3G
3 3 (3.80%) 4G
3 3 (3.80%) Firewall
3 3 (3.80%) LTE
4 2 (2.53%) 3GPP
4 2 (2.53%) HTTP
4 2 (2.53%) Megaco
4 2 (2.53%) MGW
4 2 (2.53%) SIGTRAN
4 2 (2.53%) VoLTE
4 2 (2.53%) VoWiFi
4 2 (2.53%) WAN
Database & Business Intelligence
1 2 (2.53%) MySQL
1 2 (2.53%) NoSQL
1 2 (2.53%) Oracle Database
2 1 (1.27%) Azure SQL Database
2 1 (1.27%) MongoDB
2 1 (1.27%) RDBMS
2 1 (1.27%) Relational Database
2 1 (1.27%) SQL Server
2 1 (1.27%) SQL Server Integration Services
Development Applications
1 1 (1.27%) Artifactory
1 1 (1.27%) Hudson
1 1 (1.27%) Selenium
General
1 21 (26.58%) Finance
2 20 (25.32%) Telecoms
3 6 (7.59%) Back Office
4 4 (5.06%) Billing
5 2 (2.53%) Banking
6 1 (1.27%) Electronics
6 1 (1.27%) German Language
6 1 (1.27%) Law
6 1 (1.27%) Legal
6 1 (1.27%) Manufacturing
Job Titles
1 21 (26.58%) Service Manager
2 12 (15.19%) Contracts Manager
2 12 (15.19%) Delivery Manager
2 12 (15.19%) Services Delivery Manager
3 9 (11.39%) Project Manager
4 7 (8.86%) Service Transition Manager
4 7 (8.86%) Transition Manager
5 6 (7.59%) Facilities Manager
5 6 (7.59%) Transformation Manager
6 4 (5.06%) Analyst
6 4 (5.06%) Architect
6 4 (5.06%) Consultant
6 4 (5.06%) IT Manager
6 4 (5.06%) IT Services Manager
6 4 (5.06%) Operations Manager
7 3 (3.80%) Support Engineer
7 3 (3.80%) Technical Manager
7 3 (3.80%) Transformation Project Manager
8 2 (2.53%) 4G Engineer
8 2 (2.53%) Operations Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.53%) ActiveMQ
1 2 (2.53%) J2EE
1 2 (2.53%) Middleware
1 2 (2.53%) Spring
Miscellaneous
1 14 (17.72%) Management Information System
2 6 (7.59%) Analytical Skills
3 5 (6.33%) Virtual Team
4 3 (3.80%) NHS
4 3 (3.80%) Video Conferencing
5 2 (2.53%) Client/Server
5 2 (2.53%) Computer Science
5 2 (2.53%) Linux Command Line
5 2 (2.53%) PMI
5 2 (2.53%) Public Cloud
5 2 (2.53%) User Experience
6 1 (1.27%) Enterprise Cloud
Operating Systems
1 9 (11.39%) Linux
2 7 (8.86%) Unix
2 7 (8.86%) Windows
3 4 (5.06%) Windows Server 2012
4 3 (3.80%) Windows Server
5 2 (2.53%) Windows Server 2008
6 1 (1.27%) Red Hat Enterprise Linux
6 1 (1.27%) Windows 7
6 1 (1.27%) Windows XP
Processes & Methodologies
1 26 (32.91%) ITIL
2 16 (20.25%) Service Management
2 16 (20.25%) Stakeholder Management
3 12 (15.19%) Project Management
4 11 (13.92%) Facilities Management
4 11 (13.92%) Supplier Management
5 10 (12.66%) Contract Management
5 10 (12.66%) Process Improvement
5 10 (12.66%) Service Delivery Management
6 9 (11.39%) Risk Management
7 8 (10.13%) ITSM
7 8 (10.13%) PRINCE2
8 6 (7.59%) Business Development
8 6 (7.59%) ITIL V3
9 4 (5.06%) Continuous Improvement
9 4 (5.06%) Incident Management
9 4 (5.06%) Open Source
9 4 (5.06%) Project Planning
9 4 (5.06%) Service Design
9 4 (5.06%) Stakeholder Engagement
Programming Languages
1 6 (7.59%) SQL
2 3 (3.80%) Shell Script
3 2 (2.53%) Java
3 2 (2.53%) PL/SQL
3 2 (2.53%) WebLogic Scripting Tool
4 1 (1.27%) C
4 1 (1.27%) Perl
4 1 (1.27%) Python
Qualifications
1 7 (8.86%) Security Cleared
2 6 (7.59%) PRINCE2 Practitioner
3 5 (6.33%) Degree
3 5 (6.33%) SC Cleared
4 4 (5.06%) Cisco Certification
5 3 (3.80%) CCENT
5 3 (3.80%) CCNA
5 3 (3.80%) PMP
6 2 (2.53%) HNC
6 2 (2.53%) HND
6 2 (2.53%) Microsoft Certification
6 2 (2.53%) PMI Certification
7 1 (1.27%) CCNP
7 1 (1.27%) ITIL Certification
7 1 (1.27%) MCDBA
7 1 (1.27%) MCITP
7 1 (1.27%) MCP
7 1 (1.27%) MCSA
7 1 (1.27%) MCSE
7 1 (1.27%) MySQL Certification
Quality Assurance & Compliance
1 7 (8.86%) SLA
2 1 (1.27%) Disclosure Scotland
2 1 (1.27%) ISO/IEC 27001
2 1 (1.27%) PMBOK
2 1 (1.27%) PMO
2 1 (1.27%) QA
System Software
1 2 (2.53%) Active Directory
2 1 (1.27%) Docker
2 1 (1.27%) Virtual Machines
2 1 (1.27%) VMware ESXi
2 1 (1.27%) VMware Infrastructure
Systems Management
1 3 (3.80%) SCCM
2 1 (1.27%) AirWatch
2 1 (1.27%) Ansible
2 1 (1.27%) Cisco UCCE
2 1 (1.27%) Cisco UCCX
2 1 (1.27%) Docker Swarm
2 1 (1.27%) Kibana
2 1 (1.27%) Kubernetes
2 1 (1.27%) logstash
2 1 (1.27%) MOM
2 1 (1.27%) Oracle Enterprise Manager
2 1 (1.27%) OVSD
2 1 (1.27%) Rancher
2 1 (1.27%) vCenter Server
Vendors
1 17 (21.52%) Microsoft
2 11 (13.92%) Cisco
3 2 (2.53%) Nokia
3 2 (2.53%) Nokia Networks
3 2 (2.53%) Oracle
3 2 (2.53%) SAP
3 2 (2.53%) VMware
4 1 (1.27%) Apple
4 1 (1.27%) EMC
4 1 (1.27%) Fujitsu
4 1 (1.27%) HP
4 1 (1.27%) Huawei
4 1 (1.27%) Palo Alto
4 1 (1.27%) ServiceNow
4 1 (1.27%) Snow
4 1 (1.27%) SolarWinds