Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South East > Berkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 111 91 82
Rank change year-on-year -20 -9 +43
Contract jobs citing Incident Management 55 81 102
As % of all contract IT jobs advertised in Berkshire 1.34% 1.92% 2.04%
As % of the Processes & Methodologies category 1.61% 2.36% 2.60%
Number of daily rates quoted 17 41 27
Berkshire median daily rate £338 £275 £360
Median daily rate % change year-on-year +22.73% -23.61% +10.77%
10th Percentile £176 £245 £165
90th Percentile £580 £438 £441
South East median daily rate £350 £275 £358
% change year-on-year +27.27% -23.08% +11.72%
Number of hourly rates quoted 1 2 13
Berkshire median hourly rate £12.00 £19.50 £37.09
Median hourly rate % change year-on-year -38.46% -47.43% +33.27%
South East median hourly rate £16.50 £18.50 £37.09
% change year-on-year -10.81% -50.12% +151.46%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3419 3438 3919
As % of all contract IT jobs advertised in Berkshire 83.59% 81.35% 78.43%
Number of daily rates quoted 1781 1853 2162
Berkshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £263 £250 £225
90th Percentile £588 £575 £550
South East median daily rate £425 £400 £393
% change year-on-year +6.25% +1.91% +4.67%
Number of hourly rates quoted 104 130 176
Berkshire median hourly rate £14.50 £17.75 £30.45
Median hourly rate % change year-on-year -18.31% -41.71% +78.38%
10th Percentile £11.25 £11.25 £13.25
90th Percentile £39.05 £48.83 £44.38
South East median hourly rate £23.00 £27.13 £26.50
% change year-on-year -15.21% +2.36% +51.43%

Incident Management
Job Vacancy Trend in Berkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Berkshire.

Contractor daily rate trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Incident Management in Berkshire over the 6 months to 20 November 2017.

Contractor daily rate histogram for Incident Management in Berkshire

Incident Management
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Berkshire.

Contractor hourly rate trend for Incident Management in Berkshire

Incident Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Berkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +16 20 £193 -25.82% 2
Reading +4 10 £400 +63.27% 2
Windsor - 5 £463 -
Maidenhead -11 2 - -
Wokingham - 2 £130 -
Incident Management
South East

For the 6 months to 20 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for Incident Management.

1 36 (65.45%) ITIL
2 13 (23.64%) Microsoft
3 12 (21.82%) SLA
3 12 (21.82%) Service Management
3 12 (21.82%) Security Cleared
4 11 (20.00%) SC Cleared
4 11 (20.00%) Remedy
4 11 (20.00%) Windows
4 11 (20.00%) ITSM
5 9 (16.36%) Remedy ITSM
6 8 (14.55%) ServiceNow
7 7 (12.73%) Blackberry
7 7 (12.73%) ITIL Certification
7 7 (12.73%) Microsoft Excel
8 6 (10.91%) Risk Management
8 6 (10.91%) Replication
8 6 (10.91%) Active Directory
9 5 (9.09%) Quality Management
9 5 (9.09%) CRM
9 5 (9.09%) Telecoms
9 5 (9.09%) Change Management
9 5 (9.09%) Retail
9 5 (9.09%) Microsoft PowerPoint
10 4 (7.27%) Windows 7
10 4 (7.27%) PCI DSS
10 4 (7.27%) Problem Management
10 4 (7.27%) VPN
10 4 (7.27%) LAN
10 4 (7.27%) WAN
10 4 (7.27%) Service Delivery

Incident Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) CMS
2 1 (1.82%) Blackberry Enterprise Server
2 1 (1.82%) Exchange Server 2003
2 1 (1.82%) Exchange Server 2010
2 1 (1.82%) MS Exchange
2 1 (1.82%) SAS
2 1 (1.82%) SharePoint
Applications
1 7 (12.73%) Microsoft Excel
2 5 (9.09%) Microsoft PowerPoint
3 3 (5.45%) Microsoft Office
4 1 (1.82%) Acrobat
4 1 (1.82%) Spreadsheet
Business Applications
1 9 (16.36%) Remedy ITSM
2 3 (5.45%) SAP HCM
3 1 (1.82%) SAP Oil and Gas
Cloud Services
1 1 (1.82%) Office 365
Communications & Networking
1 4 (7.27%) LAN
1 4 (7.27%) VPN
1 4 (7.27%) WAN
2 3 (5.45%) TCP/IP
3 2 (3.64%) Firewall
3 2 (3.64%) HTTP
4 1 (1.82%) BGP
4 1 (1.82%) Internet
4 1 (1.82%) MPLS
4 1 (1.82%) OSPF
Database & Business Intelligence
1 1 (1.82%) Data Warehouse
1 1 (1.82%) Hadoop
Development Applications
1 1 (1.82%) Metasploit
General
1 5 (9.09%) Retail
1 5 (9.09%) Telecoms
2 2 (3.64%) Billing
2 2 (3.64%) Finance
3 1 (1.82%) Electronics
3 1 (1.82%) Financial Institution
3 1 (1.82%) Legal
3 1 (1.82%) Manufacturing
3 1 (1.82%) Pharmaceutical
Job Titles
1 19 (34.55%) Analyst
2 8 (14.55%) 2nd Line Support
2 8 (14.55%) Service Analyst
3 7 (12.73%) Incident Manager
3 7 (12.73%) Service Desk Analyst
4 6 (10.91%) Support Analyst
5 5 (9.09%) 2nd Line Support Analyst
5 5 (9.09%) ITIL Service Analyst
5 5 (9.09%) Service Manager
6 4 (7.27%) Incident Analyst
6 4 (7.27%) ITIL Process Analyst
6 4 (7.27%) ITIL Service Desk Analyst
6 4 (7.27%) Major Incident Manager
6 4 (7.27%) Process Analyst
6 4 (7.27%) Remedy Analyst
6 4 (7.27%) Support Engineer
6 4 (7.27%) Technical Analyst
6 4 (7.27%) Technical Services Analyst
6 4 (7.27%) Windows Engineer
7 3 (5.45%) Desktop Support
Libraries, Frameworks & Software Standards
1 2 (3.64%) Ajax
1 2 (3.64%) CSS
1 2 (3.64%) HTML
1 2 (3.64%) REST
1 2 (3.64%) SOAP
1 2 (3.64%) Web Services
1 2 (3.64%) XML
Miscellaneous
1 7 (12.73%) Blackberry
2 6 (10.91%) Replication
3 3 (5.45%) Management Information System
4 2 (3.64%) Analytical Skills
5 1 (1.82%) Clustering
5 1 (1.82%) CMDB
5 1 (1.82%) Computer Science
5 1 (1.82%) Enterprise Software
5 1 (1.82%) Life Science
5 1 (1.82%) PDA
5 1 (1.82%) PKI
5 1 (1.82%) Virtual Team
Operating Systems
1 11 (20.00%) Windows
2 4 (7.27%) Windows 7
3 3 (5.45%) Windows 10
3 3 (5.45%) Windows Server 2008
3 3 (5.45%) Windows Server 2012
4 2 (3.64%) Windows Server
4 2 (3.64%) Windows XP
5 1 (1.82%) Linux
5 1 (1.82%) Solaris
5 1 (1.82%) Unix
5 1 (1.82%) Windows Server 2003
5 1 (1.82%) Windows Vista
Processes & Methodologies
1 36 (65.45%) ITIL
2 12 (21.82%) Service Management
3 11 (20.00%) ITSM
4 6 (10.91%) Risk Management
5 5 (9.09%) Change Management
5 5 (9.09%) CRM
5 5 (9.09%) Quality Management
6 4 (7.27%) Problem Management
6 4 (7.27%) Project Management
6 4 (7.27%) Service Delivery
7 3 (5.45%) eTOM
7 3 (5.45%) Functional Testing
7 3 (5.45%) Integration Testing
7 3 (5.45%) People Management
7 3 (5.45%) Scenario Testing
7 3 (5.45%) System Integration Testing
7 3 (5.45%) Ticket Management
8 2 (3.64%) Information Security
8 2 (3.64%) Knowledge Management
8 2 (3.64%) Vulnerability Assessment
Programming Languages
1 2 (3.64%) Bash Shell
1 2 (3.64%) Perl
1 2 (3.64%) PowerShell
1 2 (3.64%) Python
1 2 (3.64%) Ruby
1 2 (3.64%) SQL
1 2 (3.64%) VBScript
Qualifications
1 12 (21.82%) Security Cleared
2 11 (20.00%) SC Cleared
3 7 (12.73%) ITIL Certification
4 1 (1.82%) CISM
4 1 (1.82%) CISSP
4 1 (1.82%) CLAS
4 1 (1.82%) Degree
4 1 (1.82%) DV Cleared
4 1 (1.82%) ITIL Foundation Certificate
4 1 (1.82%) PCI QSA
Quality Assurance & Compliance
1 12 (21.82%) SLA
2 4 (7.27%) PCI DSS
3 2 (3.64%) GDPR
3 2 (3.64%) ISO/IEC 27001
4 1 (1.82%) HMG Security Policy Framework
System Software
1 6 (10.91%) Active Directory
2 2 (3.64%) VMware Infrastructure
3 1 (1.82%) Firmware
3 1 (1.82%) VMware ESXi
3 1 (1.82%) vSphere
Systems Management
1 1 (1.82%) Failover Clustering
1 1 (1.82%) HP SIM
1 1 (1.82%) MOM
1 1 (1.82%) Netcool
1 1 (1.82%) PowerCLI
1 1 (1.82%) vCenter Server
1 1 (1.82%) WSUS
Vendors
1 13 (23.64%) Microsoft
2 11 (20.00%) Remedy
3 8 (14.55%) ServiceNow
4 3 (5.45%) BMC
4 3 (5.45%) Huawei
4 3 (5.45%) Oracle
4 3 (5.45%) SAP
4 3 (5.45%) VMware
4 3 (5.45%) Workday
5 2 (3.64%) HP
5 2 (3.64%) IBM
6 1 (1.82%) Cisco
6 1 (1.82%) Forcepoint
6 1 (1.82%) LANDesk
6 1 (1.82%) MicroStrategy
6 1 (1.82%) Symantec