Period
to 17 August 2018

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South East > Berkshire
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 118 99 89
Rank change year-on-year -19 -10 -2
Contract jobs citing Incident Management 57 54 99
As % of all contract IT jobs advertised in Berkshire 1.44% 1.41% 2.07%
As % of the Processes & Methodologies category 1.69% 1.69% 2.53%
Number of daily rates quoted 30 19 54
Berkshire median daily rate £425 £375 £275
Median daily rate % change year-on-year +13.33% +36.36% -21.43%
10th Percentile £155 £184 £223
90th Percentile £585 £580 £500
South East median daily rate £410 £351 £300
% change year-on-year +16.73% +17.08% -16.67%
Number of hourly rates quoted 0 6 2
Berkshire median hourly rate - £29.75 £18.00
Median hourly rate % change year-on-year - +65.28% -51.47%
South East median hourly rate £16.00 £16.50 £19.75
% change year-on-year -3.03% -16.46% +36.21%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3,373 3,187 3,910
As % of all contract IT jobs advertised in Berkshire 85.07% 83.02% 81.82%
Number of daily rates quoted 1,684 1,542 2,106
Berkshire median daily rate £425 £425 £413
Median daily rate % change year-on-year - +3.03% +8.27%
10th Percentile £252 £263 £256
90th Percentile £575 £588 £556
South East median daily rate £430 £416 £400
% change year-on-year +3.37% +4.00% +6.52%
Number of hourly rates quoted 81 127 129
Berkshire median hourly rate £22.00 £15.00 £16.50
Median hourly rate % change year-on-year +46.67% -9.09% -26.67%
10th Percentile £8.06 £11.25 £11.20
90th Percentile £48.75 £39.15 £38.50
South East median hourly rate £25.00 £19.95 £23.00
% change year-on-year +25.31% -13.26% +3.37%

Incident Management
Job Vacancy Trend in Berkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Berkshire.

Contractor daily rate trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Incident Management in Berkshire over the 6 months to 17 August 2018.

Contractor daily rate histogram for Incident Management in Berkshire

Incident Management
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Berkshire.

Contractor hourly rate trend for Incident Management in Berkshire

Incident Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Berkshire region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -1 28 £410 -24.07% 5
Bracknell -9 4 £175 -34.94%
Slough - 2 £900 - 2
Maidenhead -10 1 - - 4
Wokingham -13 1 £375 +188.46%
Newbury - 1 £463 -
Incident Management
South East

For the 6 months to 17 August 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for Incident Management.

1 31 (54.39%) Telecoms
2 16 (28.07%) ITIL
3 15 (26.32%) Remedy
4 14 (24.56%) SLA
5 13 (22.81%) Problem-Solving
6 12 (21.05%) BMC
7 11 (19.30%) Oracle
8 10 (17.54%) Escalation Management
8 10 (17.54%) Remedy ITSM
9 9 (15.79%) Customer-Centricity
9 9 (15.79%) Analytical Skills
9 9 (15.79%) SQL
9 9 (15.79%) Unix
9 9 (15.79%) Windows
9 9 (15.79%) Solaris
9 9 (15.79%) Linux
9 9 (15.79%) Finance
10 8 (14.04%) Vulnerability Assessment
10 8 (14.04%) Project Management
11 7 (12.28%) Perl
11 7 (12.28%) Python
11 7 (12.28%) Ruby
11 7 (12.28%) Service Management
11 7 (12.28%) Computer Emergency Response Teams
11 7 (12.28%) Degree
11 7 (12.28%) Bash Shell
12 6 (10.53%) Computer Security
12 6 (10.53%) CSIRT
12 6 (10.53%) AppDynamics
12 6 (10.53%) Malware Analysis

Incident Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.77%) Oracle Workflow
2 3 (5.26%) Apache
3 2 (3.51%) Oracle SOA Suite
3 2 (3.51%) Tomcat
4 1 (1.75%) IIS
4 1 (1.75%) MS Exchange
4 1 (1.75%) SharePoint
4 1 (1.75%) SharePoint Server
Applications
1 1 (1.75%) Microsoft Office
Business Applications
1 10 (17.54%) Remedy ITSM
2 6 (10.53%) Sonata
3 5 (8.77%) Oracle BPM
4 4 (7.02%) Infor M3
5 2 (3.51%) BusinessWorks
5 2 (3.51%) TIBCO iProcess
6 1 (1.75%) Oracle CRM
Cloud Services
1 2 (3.51%) Akamai
2 1 (1.75%) IaaS
2 1 (1.75%) Microsoft Azure
2 1 (1.75%) PaaS
Communications & Networking
1 6 (10.53%) BGP
1 6 (10.53%) MPLS
1 6 (10.53%) OSPF
1 6 (10.53%) TCP/IP
2 4 (7.02%) Broadband
2 4 (7.02%) Intranet
3 3 (5.26%) VoIP
4 2 (3.51%) Cisco ISE
4 2 (3.51%) Firewall
4 2 (3.51%) Internet
4 2 (3.51%) Radio Access Network
5 1 (1.75%) 3G
5 1 (1.75%) 4G
5 1 (1.75%) Cisco ASA
5 1 (1.75%) Intrusion Detection
5 1 (1.75%) LAN
5 1 (1.75%) Network Security
5 1 (1.75%) SAN
5 1 (1.75%) WAN
5 1 (1.75%) WLAN
Database & Business Intelligence
1 2 (3.51%) Oracle Database
1 2 (3.51%) Oracle Database 10g
1 2 (3.51%) Oracle Database 12c
2 1 (1.75%) Azure SQL Database
Development Applications
1 2 (3.51%) Metasploit
2 1 (1.75%) Visual Studio
2 1 (1.75%) Visual Studio Team System
General
1 31 (54.39%) Telecoms
2 9 (15.79%) Finance
3 5 (8.77%) Retail
4 3 (5.26%) Banking
4 3 (5.26%) Marketing
5 2 (3.51%) Billing
6 1 (1.75%) Electronics
6 1 (1.75%) Front Office
6 1 (1.75%) Military
Job Titles
1 25 (43.86%) Analyst
2 18 (31.58%) Incident Analyst
3 7 (12.28%) Security Analyst
3 7 (12.28%) Security Incident Analyst
4 5 (8.77%) Service Analyst
4 5 (8.77%) Service Desk Analyst
5 4 (7.02%) Consultant
6 3 (5.26%) Architect
6 3 (5.26%) Incident Manager
6 3 (5.26%) Support Consultant
6 3 (5.26%) Systems Integrator
6 3 (5.26%) Telecoms Analyst
6 3 (5.26%) Telecoms Manager
7 2 (3.51%) Administrator
7 2 (3.51%) CRM Specialist
7 2 (3.51%) Major Incident Manager
7 2 (3.51%) Security Architect
7 2 (3.51%) Service Manager
7 2 (3.51%) Technical Manager
7 2 (3.51%) Web Administrator
Libraries, Frameworks & Software Standards
1 4 (7.02%) Middleware
2 3 (5.26%) REST
3 2 (3.51%) Rendezvous
3 2 (3.51%) SOAP
3 2 (3.51%) TIBCO EMS
3 2 (3.51%) Web Services
4 1 (1.75%) WebCenter
Miscellaneous
1 9 (15.79%) Analytical Skills
2 6 (10.53%) Management Information System
3 2 (3.51%) Cyber Defence
3 2 (3.51%) Cyberthreat
3 2 (3.51%) Distributed Denial-of-Service
4 1 (1.75%) Blackberry
4 1 (1.75%) Computer Science
4 1 (1.75%) Data Centre
4 1 (1.75%) Mobile App
4 1 (1.75%) PKI
4 1 (1.75%) RIA
4 1 (1.75%) Virtual Team
Operating Systems
1 9 (15.79%) Linux
1 9 (15.79%) Solaris
1 9 (15.79%) Unix
1 9 (15.79%) Windows
2 2 (3.51%) Red Hat Enterprise Linux
3 1 (1.75%) Windows 7
3 1 (1.75%) Windows Server
3 1 (1.75%) Windows Server 2008
3 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 16 (28.07%) ITIL
2 13 (22.81%) Problem-Solving
3 10 (17.54%) Escalation Management
4 9 (15.79%) Customer-Centricity
5 8 (14.04%) Project Management
5 8 (14.04%) Vulnerability Assessment
6 7 (12.28%) Service Management
7 6 (10.53%) Computer Security
7 6 (10.53%) Data Analysis
7 6 (10.53%) Malware Analysis
7 6 (10.53%) Penetration Testing
7 6 (10.53%) Workflow
8 5 (8.77%) Information Security
8 5 (8.77%) Matrix Management
8 5 (8.77%) Problem Management
8 5 (8.77%) Stakeholder Management
8 5 (8.77%) Wealth Management
9 4 (7.02%) Business Continuity
9 4 (7.02%) Disaster Recovery
9 4 (7.02%) eTOM
Programming Languages
1 9 (15.79%) SQL
2 7 (12.28%) Bash Shell
2 7 (12.28%) Perl
2 7 (12.28%) Python
2 7 (12.28%) Ruby
3 2 (3.51%) Java
3 2 (3.51%) PL/SQL
3 2 (3.51%) Shell Script
Qualifications
1 7 (12.28%) Degree
2 3 (5.26%) ITIL Certification
3 2 (3.51%) SC Cleared
3 2 (3.51%) Security Cleared
4 1 (1.75%) CISA
4 1 (1.75%) CISM
4 1 (1.75%) CISSP
4 1 (1.75%) ISO 27001 Lead Auditor
4 1 (1.75%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 14 (24.56%) SLA
2 2 (3.51%) ISO/IEC 27001
3 1 (1.75%) COBIT
3 1 (1.75%) ISO/IEC 20000
3 1 (1.75%) PCI DSS
3 1 (1.75%) Sarbanes-Oxley
System Software
1 1 (1.75%) Active Directory
1 1 (1.75%) Firmware
1 1 (1.75%) VMware Infrastructure
1 1 (1.75%) vSphere
Systems Management
1 7 (12.28%) Computer Emergency Response Teams
2 6 (10.53%) CSIRT
3 3 (5.26%) McAfee ePO
4 2 (3.51%) QRadar
4 2 (3.51%) SCCM
4 2 (3.51%) TIBCO Hawk
5 1 (1.75%) SCOM
5 1 (1.75%) WSUS
Vendors
1 15 (26.32%) Remedy
2 12 (21.05%) BMC
3 11 (19.30%) Oracle
4 6 (10.53%) AppDynamics
4 6 (10.53%) FNZ
5 4 (7.02%) TIBCO
6 3 (5.26%) Cisco
6 3 (5.26%) McAfee
6 3 (5.26%) Microsoft
6 3 (5.26%) SAP
7 2 (3.51%) Lancope
7 2 (3.51%) Red Hat
7 2 (3.51%) Splunk
8 1 (1.75%) Aruba
8 1 (1.75%) Avaya
8 1 (1.75%) Juniper
8 1 (1.75%) Nortel
8 1 (1.75%) Palo Alto
8 1 (1.75%) ServiceNow
8 1 (1.75%) VMware