Period
to 1 June 2020

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 1 June 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South East > Berkshire
6 months to
1 Jun 2020
Same period 2019 Same period 2018
Rank 91 81 117
Rank change year-on-year -10 +36 -19
Contract jobs citing Incident Management 31 92 54
As % of all contract jobs advertised in Berkshire 1.52% 2.23% 1.37%
As % of the Processes & Methodologies category 1.80% 2.55% 1.59%
Number of daily rates quoted 19 42 38
Median daily rate £400 £485 £393
Median daily rate % change year-on-year -17.53% +23.57% -15.14%
10th Percentile £163 £266 £155
90th Percentile £536 £875 £568
South East median daily rate £400 £400 £410
% change year-on-year - -2.44% +17.14%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.70
South East median hourly rate - £21.00 £18.00
% change year-on-year - +16.67% +9.09%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 1,721 3,607 3,403
As % of all contract IT jobs advertised in Berkshire 84.45% 87.36% 86.09%
Number of daily rates quoted 913 1,754 1,746
Median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% -
10th Percentile £254 £300 £275
90th Percentile £625 £613 £588
South East median daily rate £450 £450 £430
% change year-on-year - +4.65% +3.61%
Number of hourly rates quoted 71 104 75
Median hourly rate £20.17 £20.00 £16.50
Median hourly rate % change year-on-year +0.85% +21.21% +6.45%
10th Percentile £16.13 £12.00 £8.00
90th Percentile £65.00 £61.13 £49.50
Median hourly rate £26.26 £30.00 £24.56
% change year-on-year -12.48% +22.15% +21.28%

Incident Management
Job Vacancy Trend in Berkshire

Job postings citing Incident Management as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Trend in Berkshire

3-month moving average daily rate quoted in jobs citing Incident Management in Berkshire.

Daily rate trend for Incident Management in Berkshire

Incident Management
Daily Rate Histogram in Berkshire

Daily rate distribution for jobs citing Incident Management in Berkshire over the 6 months to 1 June 2020.

Daily rate histogram for Incident Management in Berkshire

Incident Management
Contractor Hourly Rate Trend in Berkshire

3-month moving average hourly rates quoted in jobs citing Incident Management in Berkshire.

Hourly rate trend for Incident Management in Berkshire

Incident Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Berkshire region over the 6 months to 1 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 9 £193 -63.33%
Slough +15 8 £200 -45.95%
Bracknell +31 4 £425 +13.33%
Maidenhead +3 2 £413 +21.32%
Wokingham +11 1 - -
Incident Management
South East

For the 6 months to 1 June 2020, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for Incident Management.

1 11 (35.48%) ITIL
2 10 (32.26%) SLA
3 8 (25.81%) Windows
4 7 (22.58%) Microsoft
4 7 (22.58%) Telecoms
5 6 (19.35%) Microsoft Office
6 5 (16.13%) MS Visio
6 5 (16.13%) Active Directory
6 5 (16.13%) Service Management
6 5 (16.13%) Blackberry
6 5 (16.13%) Configuration Management
6 5 (16.13%) Risk Management
6 5 (16.13%) Data Security
6 5 (16.13%) Office 365
7 4 (12.90%) Analytics
7 4 (12.90%) Windows Server
7 4 (12.90%) Problem-Solving
7 4 (12.90%) Huawei
7 4 (12.90%) SCCM
7 4 (12.90%) Service Delivery
7 4 (12.90%) VoIP
7 4 (12.90%) MS Exchange
7 4 (12.90%) SQL Server
8 3 (9.68%) Data Modelling
8 3 (9.68%) Data Mining
8 3 (9.68%) Python
8 3 (9.68%) Microsoft Excel
8 3 (9.68%) CRM
8 3 (9.68%) Oracle
8 3 (9.68%) Adobe

Incident Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.90%) MS Exchange
2 3 (9.68%) Apache Spark
2 3 (9.68%) CMS
2 3 (9.68%) Exchange Server 2007
3 2 (6.45%) Exchange Server 2003
3 2 (6.45%) OpenStack
4 1 (3.23%) Exchange Server 2013
4 1 (3.23%) SharePoint
Applications
1 6 (19.35%) Microsoft Office
2 5 (16.13%) MS Visio
3 3 (9.68%) Microsoft Excel
4 2 (6.45%) Acrobat
4 2 (6.45%) Microsoft PowerPoint
4 2 (6.45%) Microsoft Project
4 2 (6.45%) Spreadsheet
Business Applications
1 3 (9.68%) Remedy ITSM
Cloud Services
1 5 (16.13%) Office 365
2 3 (9.68%) AWS
2 3 (9.68%) AWS Lambda
2 3 (9.68%) Azure
2 3 (9.68%) Power Platform
2 3 (9.68%) Serverless
3 2 (6.45%) OpenShift
Communications & Networking
1 4 (12.90%) VoIP
2 2 (6.45%) Internet
2 2 (6.45%) Remote Desktop
2 2 (6.45%) VPN
2 2 (6.45%) WebEx
3 1 (3.23%) 2G
3 1 (3.23%) 3G
3 1 (3.23%) 4G
3 1 (3.23%) PSTN
3 1 (3.23%) Softswitch
Database & Business Intelligence
1 4 (12.90%) SQL Server
2 3 (9.68%) Amazon Athena
2 3 (9.68%) Amazon Redshift
2 3 (9.68%) Data Mining
2 3 (9.68%) Power BI
2 3 (9.68%) QlikView
Development Applications
1 3 (9.68%) ERwin
2 2 (6.45%) Git (software)
2 2 (6.45%) Subversion
General
1 7 (22.58%) Telecoms
2 3 (9.68%) German Language
2 3 (9.68%) Italian Language
2 3 (9.68%) Retail
3 2 (6.45%) Legal
4 1 (3.23%) Billing
4 1 (3.23%) Pharmaceutical
Job Titles
1 7 (22.58%) Analyst
2 6 (19.35%) Support Analyst
3 4 (12.90%) 2nd Line Support
3 4 (12.90%) Desktop Support
4 3 (9.68%) 2nd Line Support Analyst
4 3 (9.68%) Architect
4 3 (9.68%) Desktop Analyst
4 3 (9.68%) Desktop Support Analyst
4 3 (9.68%) Developer
4 3 (9.68%) Service Desk Engineer
4 3 (9.68%) Support Engineer
5 2 (6.45%) 2nd Line Engineer
5 2 (6.45%) Angular Developer
5 2 (6.45%) Data Analytics Architect
5 2 (6.45%) Front End Developer (Client-Side Developer)
5 2 (6.45%) Information Security Engineer
5 2 (6.45%) IT Support
5 2 (6.45%) JavaScript Developer
5 2 (6.45%) Project Manager
5 2 (6.45%) Security Engineer
Libraries, Frameworks & Software Standards
1 3 (9.68%) Apache NiFi
1 3 (9.68%) Kafka
2 2 (6.45%) Ajax
2 2 (6.45%) AngularJS
2 2 (6.45%) CSS
2 2 (6.45%) CSS3
2 2 (6.45%) HTML
2 2 (6.45%) HTML5
2 2 (6.45%) LESS
2 2 (6.45%) Sass
Miscellaneous
1 5 (16.13%) Blackberry
2 3 (9.68%) Mainframe
2 3 (9.68%) Management Information System
2 3 (9.68%) Video Conferencing
3 2 (6.45%) CMDB
3 2 (6.45%) PDA
4 1 (3.23%) Analytical Skills
4 1 (3.23%) Data Centre
4 1 (3.23%) PKI
4 1 (3.23%) Self-Motivation
4 1 (3.23%) Virtual Team
Operating Systems
1 8 (25.81%) Windows
2 4 (12.90%) Windows Server
3 3 (9.68%) Windows 10
4 2 (6.45%) Windows 2000
4 2 (6.45%) Windows 7
4 2 (6.45%) Windows Server 2003
4 2 (6.45%) Windows Server 2008
4 2 (6.45%) Windows Vista
4 2 (6.45%) Windows XP
5 1 (3.23%) Apple iOS
5 1 (3.23%) Linux
5 1 (3.23%) OpenVMS
5 1 (3.23%) VMS
Processes & Methodologies
1 11 (35.48%) ITIL
2 5 (16.13%) Configuration Management
2 5 (16.13%) Data Security
2 5 (16.13%) Risk Management
2 5 (16.13%) Service Management
3 4 (12.90%) Analytics
3 4 (12.90%) Problem-Solving
3 4 (12.90%) Service Delivery
4 3 (9.68%) Business Intelligence
4 3 (9.68%) CRM
4 3 (9.68%) Data Ingestion
4 3 (9.68%) Data Management
4 3 (9.68%) Data Migration
4 3 (9.68%) Data Modelling
4 3 (9.68%) Data Visualisation
4 3 (9.68%) Information Security
4 3 (9.68%) Migration
4 3 (9.68%) Quality Management
4 3 (9.68%) Ticket Management
4 3 (9.68%) Visualisation
Programming Languages
1 3 (9.68%) Python
1 3 (9.68%) Scala
2 2 (6.45%) JavaScript
2 2 (6.45%) TypeScript
3 1 (3.23%) Fortran
3 1 (3.23%) PowerShell
Qualifications
1 3 (9.68%) Security Cleared
2 2 (6.45%) SC Cleared
Quality Assurance & Compliance
1 10 (32.26%) SLA
System Software
1 5 (16.13%) Active Directory
2 1 (3.23%) Virtual Servers
2 1 (3.23%) VMware Infrastructure
Systems Management
1 4 (12.90%) SCCM
2 2 (6.45%) Ansible
2 2 (6.45%) CloudForms
2 2 (6.45%) Microsoft Intune
2 2 (6.45%) Red Hat Satellite
2 2 (6.45%) ServiceCenter
2 2 (6.45%) Systems Management Server (SMS)
3 1 (3.23%) WSUS
Vendors
1 7 (22.58%) Microsoft
2 4 (12.90%) Huawei
3 3 (9.68%) Adobe
3 3 (9.68%) Cisco
3 3 (9.68%) Informatica
3 3 (9.68%) Oracle
3 3 (9.68%) Remedy
3 3 (9.68%) ServiceNow
3 3 (9.68%) Tableau
4 2 (6.45%) Bomgar
4 2 (6.45%) CheckPoint
4 2 (6.45%) Citrix
4 2 (6.45%) HP
4 2 (6.45%) Peregrine
4 2 (6.45%) Red Hat
5 1 (3.23%) BMC
5 1 (3.23%) Empirix
5 1 (3.23%) NetApp
5 1 (3.23%) Sparx
5 1 (3.23%) VMware