Period
to 19 October 2019

The following table provides summary statistics for contract job vacancies advertised in Berkshire with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 19 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South East > Berkshire
6 months to
19 Oct 2019
Same period 2018 Same period 2017
Rank 107 114 112
Rank change year-on-year +7 -2 -12
Contract jobs citing Incident Management 66 52 57
As % of all contract IT jobs advertised in Berkshire 1.70% 1.33% 1.43%
As % of the Processes & Methodologies category 1.95% 1.55% 1.68%
Number of daily rates quoted 17 21 22
Berkshire median daily rate £340 £350 £356
Median daily rate % change year-on-year -2.86% -1.75% +29.55%
10th Percentile £200 £155 £186
90th Percentile £548 £563 £574
South East median daily rate £400 £361 £360
% change year-on-year +10.73% +0.35% +30.91%
Number of hourly rates quoted 0 0 5
Berkshire median hourly rate - - £29.75
South East median hourly rate £17.00 £21.00 £17.75
% change year-on-year -19.05% +18.31% -4.05%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Contract vacancies with a requirement for process or methodology skills 3,380 3,364 3,390
As % of all contract IT jobs advertised in Berkshire 87.18% 85.73% 84.90%
Number of daily rates quoted 1,668 1,665 1,741
Berkshire median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £260 £225 £260
90th Percentile £600 £575 £588
South East median daily rate £450 £434 £425
% change year-on-year +3.60% +2.21% +6.25%
Number of hourly rates quoted 132 77 109
Berkshire median hourly rate £45.00 £20.00 £16.00
Median hourly rate % change year-on-year +125.00% +25.00% -8.57%
10th Percentile £13.05 £11.17 £11.25
90th Percentile £82.50 £47.55 £39.55
South East median hourly rate £31.50 £27.00 £22.25
% change year-on-year +16.67% +21.35% -1.11%

Incident Management
Job Vacancy Trend in Berkshire

Job postings citing Incident Management as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Berkshire.

Contractor daily rate trend for Incident Management in Berkshire

Incident Management
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing Incident Management in Berkshire over the 6 months to 19 October 2019.

Contractor daily rate histogram for Incident Management in Berkshire

Incident Management
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Berkshire.

Contractor hourly rate trend for Incident Management in Berkshire

Incident Management
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the Berkshire region over the 6 months to 19 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 34 £238 -30.66% 6
Bracknell - 10 £495 - 2
Maidenhead +15 5 - -
Newbury -1 2 £325 -29.73% 1
Slough -3 1 - - 3
Wokingham - 1 - - 1
Incident Management
South East

For the 6 months to 19 October 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Berkshire region with a requirement for Incident Management.

1 39 (59.09%) ITIL
2 33 (50.00%) Problem Management
3 29 (43.94%) Telecoms
4 28 (42.42%) Service Management
5 25 (37.88%) Change Management
6 24 (36.36%) SLA
7 19 (28.79%) Service Delivery
8 17 (25.76%) Matrix Organization
9 15 (22.73%) Decision-Making
9 15 (22.73%) Remedy
10 14 (21.21%) Windows
10 14 (21.21%) ITSM
11 12 (18.18%) Microsoft
12 11 (16.67%) Retail
13 10 (15.15%) Huawei
13 10 (15.15%) Active Directory
13 10 (15.15%) Infrastructure Engineering
13 10 (15.15%) Windows 7
13 10 (15.15%) Process Improvement
14 9 (13.64%) 4G
14 9 (13.64%) Release Management
14 9 (13.64%) QA
14 9 (13.64%) CMDB
14 9 (13.64%) Problem-Solving
14 9 (13.64%) Samsung
14 9 (13.64%) Windows 10
14 9 (13.64%) SDLC
14 9 (13.64%) Linux
14 9 (13.64%) Microsoft Office
14 9 (13.64%) TOGAF

Incident Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.03%) Confluence
2 1 (1.52%) CMS
2 1 (1.52%) IBM Notes
2 1 (1.52%) WebLogic
Applications
1 9 (13.64%) Microsoft Office
2 8 (12.12%) MS Visio
3 2 (3.03%) Microsoft Excel
Business Applications
1 6 (9.09%) Remedy ITSM
2 1 (1.52%) SAP MM
2 1 (1.52%) SAP SD
2 1 (1.52%) Sonata
Cloud Services
1 5 (7.58%) Azure
2 2 (3.03%) Azure Active Directory
2 2 (3.03%) Office 365
3 1 (1.52%) AWS
3 1 (1.52%) GitHub
3 1 (1.52%) PaaS
3 1 (1.52%) SaaS
Communications & Networking
1 9 (13.64%) 4G
2 7 (10.61%) Radio Access Network
3 4 (6.06%) VoIP
4 3 (4.55%) Firewall
5 2 (3.03%) Internet
5 2 (3.03%) Wireless
6 1 (1.52%) Broadband
6 1 (1.52%) Cisco ISE
6 1 (1.52%) ISUP
6 1 (1.52%) Network Security
6 1 (1.52%) PSTN
6 1 (1.52%) Skype
6 1 (1.52%) Softswitch
6 1 (1.52%) TCP/IP
Database & Business Intelligence
1 2 (3.03%) Oracle Database
1 2 (3.03%) RDBMS
1 2 (3.03%) Relational Database
2 1 (1.52%) Oracle Reports
Development Applications
1 2 (3.03%) JIRA
1 2 (3.03%) ProC
2 1 (1.52%) Git (software)
2 1 (1.52%) Jenkins
2 1 (1.52%) PVCS
2 1 (1.52%) Toad
2 1 (1.52%) Visual Studio Team System
General
1 29 (43.94%) Telecoms
2 11 (16.67%) Retail
3 1 (1.52%) Front Office
3 1 (1.52%) Games
3 1 (1.52%) Manufacturing
3 1 (1.52%) Public Sector
Job Titles
1 14 (21.21%) Incident Manager
2 10 (15.15%) Operations Manager
3 9 (13.64%) Analyst
3 9 (13.64%) Infrastructure Engineer
3 9 (13.64%) Telecoms Manager
4 6 (9.09%) Major Incident Manager
5 4 (6.06%) Architect
5 4 (6.06%) Design Engineer
5 4 (6.06%) Designer
5 4 (6.06%) Developer
5 4 (6.06%) Incident Analyst
5 4 (6.06%) Network Architect
5 4 (6.06%) OSS Engineer
5 4 (6.06%) OSS Solutions Designer
5 4 (6.06%) Solutions Designer
6 3 (4.55%) ITIL Incident Manager
6 3 (4.55%) ITIL Manager
6 3 (4.55%) Senior Analyst
6 3 (4.55%) Senior Incident Analyst
6 3 (4.55%) Service Manager
Libraries, Frameworks & Software Standards
1 8 (12.12%) Web Services
2 2 (3.03%) LDAP
3 1 (1.52%) STL
3 1 (1.52%) XML
Miscellaneous
1 9 (13.64%) CMDB
2 8 (12.12%) Data Structures
3 4 (6.06%) Analytical Skills
4 2 (3.03%) Data Centre
5 1 (1.52%) Data Protection Act
5 1 (1.52%) Internet of Things
5 1 (1.52%) Life Science
5 1 (1.52%) Machine to Machine
5 1 (1.52%) Management Information System
5 1 (1.52%) Smart City
5 1 (1.52%) Smart Meter
Operating Systems
1 14 (21.21%) Windows
2 10 (15.15%) Windows 7
3 9 (13.64%) Linux
3 9 (13.64%) Windows 10
4 8 (12.12%) Android
4 8 (12.12%) Apple iOS
5 2 (3.03%) Mac OS
5 2 (3.03%) OpenVMS
5 2 (3.03%) Unix
5 2 (3.03%) Windows Server
5 2 (3.03%) Windows Server 2008
6 1 (1.52%) VMS
6 1 (1.52%) Windows XP
Processes & Methodologies
1 39 (59.09%) ITIL
2 33 (50.00%) Problem Management
3 28 (42.42%) Service Management
4 25 (37.88%) Change Management
5 19 (28.79%) Service Delivery
6 17 (25.76%) Matrix Organization
7 15 (22.73%) Decision-Making
8 14 (21.21%) ITSM
9 10 (15.15%) Infrastructure Engineering
9 10 (15.15%) Process Improvement
10 9 (13.64%) Information Security
10 9 (13.64%) Problem-Solving
10 9 (13.64%) Release Management
10 9 (13.64%) SDLC
10 9 (13.64%) TOGAF
11 8 (12.12%) Data Modelling
11 8 (12.12%) ETL
11 8 (12.12%) eTOM
11 8 (12.12%) Systems Analysis
11 8 (12.12%) Translating Business Requirements
Programming Languages
1 4 (6.06%) PowerShell
1 4 (6.06%) SQL
2 3 (4.55%) C
2 3 (4.55%) Shell Script
3 2 (3.03%) C++
3 2 (3.03%) Fortran
3 2 (3.03%) Java
3 2 (3.03%) PL/SQL
3 2 (3.03%) VBScript
4 1 (1.52%) Python
4 1 (1.52%) VC++
Qualifications
1 8 (12.12%) TOGAF Certification
2 4 (6.06%) CCIE
2 4 (6.06%) CCNP
2 4 (6.06%) Cisco Certification
2 4 (6.06%) ITIL Certification
3 2 (3.03%) CISA
3 2 (3.03%) CISM
3 2 (3.03%) CISSP
3 2 (3.03%) Computer Science Degree
3 2 (3.03%) Degree
3 2 (3.03%) Master's Degree
3 2 (3.03%) SSCP
4 1 (1.52%) ITIL Foundation Certificate
4 1 (1.52%) Security Cleared
Quality Assurance & Compliance
1 24 (36.36%) SLA
2 9 (13.64%) QA
3 2 (3.03%) Sarbanes-Oxley
System Software
1 10 (15.15%) Active Directory
Systems Management
1 8 (12.12%) SCCM
2 5 (7.58%) AirWatch
3 1 (1.52%) Kubernetes
Vendors
1 15 (22.73%) Remedy
2 12 (18.18%) Microsoft
3 10 (15.15%) Huawei
4 9 (13.64%) Samsung
5 8 (12.12%) ComArch
5 8 (12.12%) TIBCO
6 6 (9.09%) BMC
7 3 (4.55%) Cisco
7 3 (4.55%) Oracle
7 3 (4.55%) ServiceNow
8 1 (1.52%) Aruba
8 1 (1.52%) Atlassian
8 1 (1.52%) CheckPoint
8 1 (1.52%) LogicMonitor
8 1 (1.52%) McAfee
8 1 (1.52%) Palo Alto
8 1 (1.52%) Ping Identity
8 1 (1.52%) SAP
8 1 (1.52%) Symantec
8 1 (1.52%) Xerox