ITSM Contracts in Bristol

IT Service Management (ITSM)
South West > Bristol

The table below provides summary statistics for contract job vacancies advertised in Bristol requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 34 64 72
Rank change year-on-year +30 +8 +13
Contract jobs citing ITSM 29 16 17
As % of all contract jobs advertised in Bristol 5.03% 1.50% 1.46%
As % of the Processes & Methodologies category 5.46% 1.83% 1.65%
Number of daily rates quoted 19 12 10
10th Percentile £204 £89 £187
25th Percentile £213 £173 £190
Median daily rate (50th Percentile) £235 £363 £406
Median % change year-on-year -35.17% -10.77% -7.14%
75th Percentile £288 £594 £600
90th Percentile £459 £613 £648
South West median daily rate £375 £475 £588
% change year-on-year -21.05% -19.15% +23.68%
Number of hourly rates quoted 5 1 1
10th Percentile £31.10 - -
25th Percentile £31.25 £54.65 £71.25
Median hourly rate £32.50 £57.29 £77.50
Median % change year-on-year -43.27% -26.08% +25.71%
75th Percentile £33.75 £59.92 £83.75
90th Percentile £45.90 - -
South West median hourly rate £32.50 £57.29 £123.75
% change year-on-year -43.27% -53.71% +738.98%

All Process and Methodology Skills
Bristol

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Bristol.

Contract vacancies with a requirement for process or methodology skills 531 874 1,033
As % of all contract IT jobs advertised in Bristol 92.19% 81.99% 88.59%
Number of daily rates quoted 297 488 708
10th Percentile £235 £254 £300
25th Percentile £363 £375 £413
Median daily rate (50th Percentile) £450 £500 £515
Median % change year-on-year -10.00% -2.98% +3.08%
75th Percentile £562 £600 £638
90th Percentile £650 £675 £714
South West median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% +10.00%
Number of hourly rates quoted 79 197 204
10th Percentile £18.51 £40.00 -
25th Percentile £22.17 £45.00 £9.80
Median hourly rate £62.50 £67.50 £57.50
Median % change year-on-year -7.41% +17.39% +31.32%
75th Percentile £68.00 £72.50 £66.69
90th Percentile £75.74 £80.00 £77.50
South West median hourly rate £36.00 £55.00 £58.65
% change year-on-year -34.55% -6.22% +21.24%

ITSM
Job Vacancy Trend in Bristol

Job postings citing ITSM as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for ITSM in Bristol

ITSM
Contractor Daily Rate Trend in Bristol

3-month moving average daily rate quoted in jobs citing ITSM in Bristol.

Daily rate trend for ITSM in Bristol

ITSM
Daily Rate Histogram in Bristol

Daily rate distribution for jobs citing ITSM in Bristol over the 6 months to 28 May 2025.

Daily rate histogram for ITSM in Bristol

ITSM
Contractor Hourly Rate Trend in Bristol

3-month moving average hourly rates quoted in jobs citing ITSM in Bristol.

Hourly rate trend for ITSM in Bristol

ITSM
Hourly Rate Histogram in Bristol

Hourly rate distribution of jobs citing ITSM in Bristol over the 6 months to 28 May 2025.

Hourly rate histogram for ITSM in Bristol

ITSM
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (24.14%) Microsoft Exchange
Applications
1 10 (34.48%) Microsoft Office
2 3 (10.34%) Microsoft Excel
Cloud Services
1 12 (41.38%) Microsoft 365
Communications & Networking
1 7 (24.14%) VPN
2 1 (3.45%) DNS
2 1 (3.45%) Firewall
2 1 (3.45%) LAN
2 1 (3.45%) VoIP
2 1 (3.45%) WAN
2 1 (3.45%) Wi-Fi
General
1 14 (48.28%) Social Skills
2 11 (37.93%) Analytical Skills
3 3 (10.34%) Law
3 3 (10.34%) Legal
3 3 (10.34%) Military
3 3 (10.34%) Public Sector
4 1 (3.45%) Documentation Skills
4 1 (3.45%) Inclusion and Diversity
Job Titles
1 13 (44.83%) Desktop Support
2 11 (37.93%) Analyst
3 9 (31.03%) Support Engineer
4 7 (24.14%) Desktop Engineer
4 7 (24.14%) Desktop Support Engineer
5 6 (20.69%) Support Analyst
6 5 (17.24%) Designer
6 5 (17.24%) Service Analyst
6 5 (17.24%) Service Designer
6 5 (17.24%) Service Desk Analyst
7 4 (13.79%) Deskside Analyst
7 4 (13.79%) Deskside Support
7 4 (13.79%) Deskside Support Analyst
7 4 (13.79%) IT Analyst
7 4 (13.79%) IT Support
7 4 (13.79%) Technology Support Analyst
8 3 (10.34%) IT Support Analyst
9 2 (6.90%) Desktop Analyst
9 2 (6.90%) IT Support Engineer
9 2 (6.90%) SC Cleared Desktop Support
Miscellaneous
1 1 (3.45%) CMDB
1 1 (3.45%) Enterprise Software
Operating Systems
1 6 (20.69%) Windows
2 5 (17.24%) Windows 10
3 1 (3.45%) Android
3 1 (3.45%) Mac OS
Processes & Methodologies
1 20 (68.97%) ITIL
2 15 (51.72%) Customer Service
2 15 (51.72%) Service Management
3 10 (34.48%) Service Delivery
4 8 (27.59%) Continuous Improvement
5 7 (24.14%) Case Management
5 7 (24.14%) Collaborative Working
5 7 (24.14%) Migration
5 7 (24.14%) Service Migration
6 6 (20.69%) Enterprise Architecture
6 6 (20.69%) Problem-Solving
6 6 (20.69%) Service Design
7 4 (13.79%) Stakeholder Management
8 3 (10.34%) Multi-Factor Authentication
8 3 (10.34%) Performance Metrics
8 3 (10.34%) Root Cause Analysis
8 3 (10.34%) Ticket Management
9 2 (6.90%) Data Analysis
9 2 (6.90%) Workflow
10 1 (3.45%) Asset Management
Qualifications
1 8 (27.59%) Degree
2 7 (24.14%) ITIL Foundation Certificate
2 7 (24.14%) Security Cleared
3 5 (17.24%) SC Cleared
4 3 (10.34%) Microsoft Certification
5 2 (6.90%) DV Cleared
Quality Assurance & Compliance
1 7 (24.14%) ISO/IEC 27001
2 4 (13.79%) SLA
System Software
1 12 (41.38%) Active Directory
Systems Management
1 7 (24.14%) Microsoft Intune
Vendors
1 17 (58.62%) Microsoft
2 14 (48.28%) ServiceNow
3 7 (24.14%) Citrix
4 3 (10.34%) iManage