SLA Contracts in Cardiff

Service Level Agreement (SLA)
South Wales > Cardiff

The table below provides summary statistics for contract job vacancies advertised in Cardiff requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 25 29 37
Rank change year-on-year +4 +8 +17
Contract jobs citing SLA 3 3 5
As % of all contract jobs advertised in Cardiff 1.83% 1.49% 1.59%
As % of the Quality Assurance & Compliance category 13.64% 8.82% 10.00%
Number of daily rates quoted 2 2 4
10th Percentile £314 - £383
25th Percentile £316 - £386
Median daily rate (50th Percentile) £325 £220 £438
Median % change year-on-year +47.73% -49.71% -
75th Percentile £334 - £491
90th Percentile £336 - £519
South Wales median daily rate £253 £135 £275
% change year-on-year +87.04% -50.91% -

All Quality Assurance and Compliance Skills
Cardiff

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Cardiff.

Contract vacancies with a requirement for quality assurance or compliance skills 22 34 50
As % of all contract IT jobs advertised in Cardiff 13.41% 16.92% 15.87%
Number of daily rates quoted 16 30 34
10th Percentile £174 £303 £239
25th Percentile £293 £470 £383
Median daily rate (50th Percentile) £350 £513 £500
Median % change year-on-year -31.71% +2.50% +5.26%
75th Percentile £420 £551 £569
90th Percentile £488 £667 £613
South Wales median daily rate £350 £509 £500
% change year-on-year -31.17% +1.70% -0.50%

SLA
Job Vacancy Trend in Cardiff

Job postings citing SLA as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for SLA in Cardiff

SLA
Contractor Daily Rate Trend in Cardiff

3-month moving average daily rate quoted in jobs citing SLA in Cardiff.

Daily rate trend for SLA in Cardiff

SLA
Contractor Hourly Rate Trend in Cardiff

3-month moving average hourly rates quoted in jobs citing SLA in Cardiff.

Hourly rate trend for SLA in Cardiff

SLA
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Apache
1 1 (33.33%) JBoss
1 1 (33.33%) nginx
1 1 (33.33%) Tomcat
1 1 (33.33%) WebLogic
1 1 (33.33%) WebLogic Portal
1 1 (33.33%) WebSphere
1 1 (33.33%) WebSphere Application Server
Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 1 (33.33%) Remedy ITSM
Cloud Services
1 1 (33.33%) AWS
1 1 (33.33%) Azure
1 1 (33.33%) GitHub
1 1 (33.33%) Microsoft 365
1 1 (33.33%) OCI
1 1 (33.33%) OpenShift
Communications & Networking
1 2 (66.67%) LAN
1 2 (66.67%) VoIP
1 2 (66.67%) WAN
1 2 (66.67%) Wi-Fi
2 1 (33.33%) DNS
2 1 (33.33%) Firewall
2 1 (33.33%) SSL
Development Applications
1 1 (33.33%) JIRA
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Documentation Skills
2 1 (33.33%) Public Sector
Job Titles
1 1 (33.33%) 2nd Line Desktop Support
1 1 (33.33%) 2nd Line Support
1 1 (33.33%) 2nd Line Technical Support
1 1 (33.33%) Administrator
1 1 (33.33%) Desktop Support
1 1 (33.33%) IT Engineer
1 1 (33.33%) IT Support
1 1 (33.33%) IT Support Engineer
1 1 (33.33%) Support Engineer
1 1 (33.33%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (33.33%) JSON
1 1 (33.33%) JWT
1 1 (33.33%) Middleware
1 1 (33.33%) OAuth
Miscellaneous
1 2 (66.67%) Enterprise Software
Operating Systems
1 2 (66.67%) Android
1 2 (66.67%) Mac OS
1 2 (66.67%) Windows
1 2 (66.67%) Windows 10
2 1 (33.33%) Linux
Processes & Methodologies
1 2 (66.67%) ITSM
2 1 (33.33%) API Management
2 1 (33.33%) CI/CD
2 1 (33.33%) Containerisation
2 1 (33.33%) Continuous Integration
2 1 (33.33%) DevOps
2 1 (33.33%) Identity Management
2 1 (33.33%) Infrastructure Automation
2 1 (33.33%) ITIL
2 1 (33.33%) Microservices
2 1 (33.33%) Migration
2 1 (33.33%) Problem-Solving
2 1 (33.33%) Requirements Gathering
2 1 (33.33%) Roadmaps
2 1 (33.33%) Service Management
2 1 (33.33%) Technology Roadmap
Programming Languages
1 1 (33.33%) Java
Qualifications
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) QA
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Docker
1 1 (33.33%) LXC
Systems Management
1 1 (33.33%) Ansible
1 1 (33.33%) Kubernetes
1 1 (33.33%) Oracle Identity Management
Vendors
1 2 (66.67%) ServiceNow
2 1 (33.33%) IBM
2 1 (33.33%) Oracle
2 1 (33.33%) Red Hat
2 1 (33.33%) Remedy