Service Desk Analyst Contracts in Central London

Service Desk Analyst
London > Central London

The median Service Desk Analyst daily rate in Central London is £228, according to job vacancies posted in the 6 months leading up to 12 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Aug 2025
Same period 2024 Same period 2023
Rank 126 130 155
Rank change year-on-year +4 +25 +34
Contract jobs requiring a Service Desk Analyst 7 6 18
As % of all contract jobs advertised in Central London 0.34% 0.26% 0.51%
As % of the Job Titles category 0.37% 0.28% 0.54%
Number of daily rates quoted 6 5 13
10th Percentile £151 £132 £122
25th Percentile £199 £150 £170
Median daily rate (50th Percentile) £228 £170 £195
Median % change year-on-year +33.82% -12.82% +11.43%
75th Percentile £281 £260 £234
90th Percentile £369 £314 £244
London median daily rate £238 £200 £200
% change year-on-year +18.75% - +6.95%
Number of hourly rates quoted 1 0 0
Median hourly rate £24.66 - -
London median hourly rate £23.33 £22.00 -
% change year-on-year +6.05% - -

All Contract IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Central London with a recognized job title 1,915 2,181 3,353
% of contract IT jobs with a recognized job title 93.05% 94.70% 94.69%
Number of daily rates quoted 1,279 1,478 2,317
10th Percentile £325 £363 £325
25th Percentile £425 £463 £463
Median daily rate (50th Percentile) £550 £575 £588
Median % change year-on-year -4.35% -2.13% +4.91%
75th Percentile £675 £688 £713
90th Percentile £775 £788 £813
London median daily rate £545 £550 £575
% change year-on-year -0.91% -4.35% -
Number of hourly rates quoted 30 19 14
10th Percentile £21.51 £18.98 £14.91
25th Percentile £24.66 £22.56 £24.69
Median hourly rate £29.07 £27.00 £35.00
Median % change year-on-year +7.67% -22.86% -15.66%
75th Percentile £50.06 £70.00 £49.96
90th Percentile £67.89 £137.50 £79.25
London median hourly rate £30.00 £33.07 £38.00
% change year-on-year -9.28% -12.97% +15.85%

Service Desk Analyst
Job Vacancy Trend in Central London

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Desk Analyst in Central London

Service Desk Analyst
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Central London.

Daily rate trend for Service Desk Analyst in Central London

Service Desk Analyst
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Service Desk Analyst in Central London over the 6 months to 12 August 2025.

Daily rate histogram for Service Desk Analyst in Central London

Service Desk Analyst
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Central London.

Hourly rate trend for Service Desk Analyst in Central London

Service Desk Analyst
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Central London region over the 6 months to 12 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London -2 5 £256 +50.74% 1
West End of London - 2 £163 -
Service Desk Analyst
London

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 12 August 2025, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region featuring Service Desk Analyst in the job title.

1 6 (85.71%) ITIL
1 6 (85.71%) Customer Service
2 5 (71.43%) Active Directory
2 5 (71.43%) Microsoft 365
3 4 (57.14%) Windows
4 3 (42.86%) Microsoft Excel
4 3 (42.86%) SharePoint
4 3 (42.86%) Microsoft Exchange
4 3 (42.86%) Microsoft Intune
4 3 (42.86%) Windows 10
5 2 (28.57%) iManage
5 2 (28.57%) Symantec Enterprise Vault
5 2 (28.57%) ServiceNow
5 2 (28.57%) AirWatch
5 2 (28.57%) Asset Management
5 2 (28.57%) Microsoft PowerPoint
5 2 (28.57%) ITIL Certification
5 2 (28.57%) Symantec
5 2 (28.57%) Azure
5 2 (28.57%) Microsoft
5 2 (28.57%) Service Management
5 2 (28.57%) Finance
5 2 (28.57%) Law
5 2 (28.57%) Legal
5 2 (28.57%) CMS
5 2 (28.57%) Social Skills
5 2 (28.57%) Intapp
5 2 (28.57%) Problem-Solving
6 1 (14.29%) Technical Leadership
6 1 (14.29%) Self-Motivation

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) Microsoft Exchange
1 3 (42.86%) SharePoint
2 2 (28.57%) CMS
Applications
1 3 (42.86%) Microsoft Excel
2 2 (28.57%) Microsoft PowerPoint
3 1 (14.29%) Microsoft Office
Cloud Services
1 5 (71.43%) Microsoft 365
2 2 (28.57%) Azure
3 1 (14.29%) OneDrive
General
1 2 (28.57%) Finance
1 2 (28.57%) Law
1 2 (28.57%) Legal
1 2 (28.57%) Social Skills
2 1 (14.29%) Banking
Miscellaneous
1 1 (14.29%) Self-Motivation
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 10
3 1 (14.29%) Mac OS
3 1 (14.29%) Windows 7
Processes & Methodologies
1 6 (85.71%) Customer Service
1 6 (85.71%) ITIL
2 2 (28.57%) Asset Management
2 2 (28.57%) Problem-Solving
2 2 (28.57%) Service Management
3 1 (14.29%) Collaborative Working
3 1 (14.29%) Customer Experience
3 1 (14.29%) Customer Requirements
3 1 (14.29%) Incident Management
3 1 (14.29%) Process Improvement
3 1 (14.29%) Technical Leadership
3 1 (14.29%) Ticket Management
Qualifications
1 2 (28.57%) ITIL Certification
2 1 (14.29%) A+ Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
Systems Management
1 3 (42.86%) Microsoft Intune
2 2 (28.57%) AirWatch
2 2 (28.57%) Symantec Enterprise Vault
Vendors
1 2 (28.57%) iManage
1 2 (28.57%) Intapp
1 2 (28.57%) Microsoft
1 2 (28.57%) ServiceNow
1 2 (28.57%) Symantec
2 1 (14.29%) Citrix