Service Management Contracts in Central London

Service Management
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 7 May 2025, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 73 99 104
Rank change year-on-year +26 +5 -14
Contract jobs citing Service Management 57 32 70
As % of all contract jobs advertised in Central London 2.87% 1.31% 1.83%
As % of the Processes & Methodologies category 3.08% 1.45% 2.00%
Number of daily rates quoted 40 20 54
10th Percentile £263 £308 £250
25th Percentile £385 £385 £381
Median daily rate (50th Percentile) £491 £463 £500
Median % change year-on-year +6.22% -7.50% -9.09%
75th Percentile £600 £638 £616
90th Percentile £700 £651 £704
London median daily rate £507 £505 £513
% change year-on-year +0.30% -1.46% -5.96%
Number of hourly rates quoted 0 1 2
Median hourly rate - £60.00 £21.00
Median % change year-on-year - +185.71% -
London median hourly rate £30.00 £55.00 £35.00
% change year-on-year -45.45% +57.14% +66.67%

All Process and Methodology Skills
Central London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Central London.

Contract vacancies with a requirement for process or methodology skills 1,849 2,207 3,501
As % of all contract IT jobs advertised in Central London 93.01% 90.64% 91.34%
Number of daily rates quoted 1,193 1,572 2,371
10th Percentile £350 £350 £325
25th Percentile £455 £450 £463
Median daily rate (50th Percentile) £565 £550 £600
Median % change year-on-year +2.73% -8.33% +5.26%
75th Percentile £675 £688 £725
90th Percentile £775 £800 £820
London median daily rate £550 £550 £590
% change year-on-year - -6.78% +2.61%
Number of hourly rates quoted 24 24 30
10th Percentile £22.00 £20.01 £15.23
25th Percentile £22.75 £22.38 £18.50
Median hourly rate £29.07 £27.81 £35.00
Median % change year-on-year +4.53% -20.54% -13.58%
75th Percentile £43.97 £29.11 £57.50
90th Percentile £50.75 £41.29 £88.30
London median hourly rate £34.00 £28.75 £39.00
% change year-on-year +18.26% -26.28% +6.12%

Service Management
Job Vacancy Trend in Central London

Job postings citing Service Management as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Management in Central London

Service Management
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Service Management in Central London.

Daily rate trend for Service Management in Central London

Service Management
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Service Management in Central London over the 6 months to 7 May 2025.

Daily rate histogram for Service Management in Central London

Service Management
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Service Management in Central London.

Hourly rate trend for Service Management in Central London

Service Management
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Central London region over the 6 months to 7 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +26 49 £488 +5.41% 13
West End of London - 2 £550 - 2
City of Westminster - 2 £600 -
Service Management
London

Service Management
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.02%) SharePoint
2 2 (3.51%) Confluence
2 2 (3.51%) Microsoft Exchange
Applications
1 4 (7.02%) Microsoft Office
2 1 (1.75%) Microsoft Excel
2 1 (1.75%) Microsoft PowerPoint
2 1 (1.75%) Microsoft Project
2 1 (1.75%) MS Visio
Business Applications
1 4 (7.02%) Remedy ITSM
2 1 (1.75%) Aladdin
Cloud Services
1 14 (24.56%) Azure
2 7 (12.28%) Microsoft 365
3 6 (10.53%) Power Platform
4 5 (8.77%) Entra ID
5 4 (7.02%) Azure DevOps
5 4 (7.02%) Azure Monitor
6 3 (5.26%) AWS
6 3 (5.26%) OneDrive
6 3 (5.26%) PowerApps
7 2 (3.51%) Azure AKS
7 2 (3.51%) Azure Sentinel
7 2 (3.51%) GCP
7 2 (3.51%) Google Workspace
7 2 (3.51%) Power Automate
8 1 (1.75%) Amazon OpenSearch
8 1 (1.75%) Cloud Computing
8 1 (1.75%) Microsoft Purview
8 1 (1.75%) OCI
8 1 (1.75%) WhatsApp
Communications & Networking
1 4 (7.02%) Wi-Fi
2 3 (5.26%) DHCP
2 3 (5.26%) DNS
3 1 (1.75%) 4G
3 1 (1.75%) 5G
3 1 (1.75%) 5G NR
3 1 (1.75%) Firewall
3 1 (1.75%) LTE
3 1 (1.75%) Network Security
3 1 (1.75%) Radio Access Network
3 1 (1.75%) Remote Desktop
3 1 (1.75%) VPN
Database & Business Intelligence
1 4 (7.02%) Power BI
2 1 (1.75%) Data Lake
2 1 (1.75%) PostgreSQL
2 1 (1.75%) Redis
Development Applications
1 7 (12.28%) JIRA
2 1 (1.75%) JIRA Agile
2 1 (1.75%) LoadRunner
2 1 (1.75%) ScriptRunner
2 1 (1.75%) Zephyr
General
1 22 (38.60%) Social Skills
2 19 (33.33%) Finance
3 11 (19.30%) Analytical Skills
4 9 (15.79%) Banking
5 7 (12.28%) Public Sector
6 4 (7.02%) Organisational Skills
7 3 (5.26%) Law
7 3 (5.26%) Presentation Skills
7 3 (5.26%) Retail
8 2 (3.51%) Financial Institution
8 2 (3.51%) Inclusion and Diversity
8 2 (3.51%) International Banking
8 2 (3.51%) Military
9 1 (1.75%) Investment Banking
9 1 (1.75%) Telecoms
Job Titles
1 7 (12.28%) Analyst
2 5 (8.77%) Architect
2 5 (8.77%) Lead
2 5 (8.77%) Solutions Architect
3 4 (7.02%) Developer
3 4 (7.02%) Project Manager
3 4 (7.02%) Service Manager
3 4 (7.02%) ServiceNow Architect
4 3 (5.26%) Change and Release Manager
4 3 (5.26%) Change Manager
4 3 (5.26%) Consultant
4 3 (5.26%) IT Analyst
4 3 (5.26%) Network Manager
4 3 (5.26%) Release Manager
4 3 (5.26%) Senior
4 3 (5.26%) Support Analyst
4 3 (5.26%) Test Manager
4 3 (5.26%) Transformation Manager
5 2 (3.51%) Infrastructure Manager
5 2 (3.51%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 4 (7.02%) HTML
1 4 (7.02%) JSON
1 4 (7.02%) REST
1 4 (7.02%) Web Services
2 3 (5.26%) .NET
2 3 (5.26%) SOAP
3 2 (3.51%) AngularJS
3 2 (3.51%) CSS
3 2 (3.51%) OpenTelemetry
3 2 (3.51%) RESTful
4 1 (1.75%) Kafka
4 1 (1.75%) Node.js
4 1 (1.75%) Software Packaging
4 1 (1.75%) XML
Miscellaneous
1 6 (10.53%) CMDB
2 4 (7.02%) Cloud Native
3 3 (5.26%) Onboarding
3 3 (5.26%) Smartphone
4 2 (3.51%) Data Centre
4 2 (3.51%) Low-Code
4 2 (3.51%) Management Information System
4 2 (3.51%) Self-Motivation
5 1 (1.75%) BYOD
5 1 (1.75%) Enterprise Cloud
5 1 (1.75%) FMCG
5 1 (1.75%) Hedge funds
5 1 (1.75%) iPad
5 1 (1.75%) iPhone
5 1 (1.75%) Legacy Systems
5 1 (1.75%) PKI
5 1 (1.75%) PMI
5 1 (1.75%) Reinsurance
5 1 (1.75%) Renewable Energy
5 1 (1.75%) Team-Oriented Environment
Operating Systems
1 8 (14.04%) Windows
2 5 (8.77%) Apple iOS
3 4 (7.02%) Android
4 2 (3.51%) Linux
4 2 (3.51%) Mac OS
5 1 (1.75%) Unix
5 1 (1.75%) Windows 10
5 1 (1.75%) Windows Server
5 1 (1.75%) Windows Server 2012
5 1 (1.75%) Windows Server 2019
Processes & Methodologies
1 34 (59.65%) ITIL
2 31 (54.39%) ITSM
3 16 (28.07%) Problem-Solving
4 14 (24.56%) Change Management
5 11 (19.30%) Agile
6 10 (17.54%) DevOps
7 9 (15.79%) Incident Management
7 9 (15.79%) Project Management
7 9 (15.79%) Service Delivery
8 8 (14.04%) Stakeholder Management
9 7 (12.28%) Continuous Improvement
10 6 (10.53%) Customer Service
10 6 (10.53%) Risk Management
10 6 (10.53%) Roadmaps
11 5 (8.77%) Analytics
11 5 (8.77%) Computer Science
11 5 (8.77%) Workflow
12 4 (7.02%) Cybersecurity
12 4 (7.02%) High Availability
12 4 (7.02%) Regulatory Compliance
Programming Languages
1 9 (15.79%) JavaScript
2 3 (5.26%) Python
3 2 (3.51%) Bicep
3 2 (3.51%) Java
3 2 (3.51%) Kusto Query Language
3 2 (3.51%) PowerShell
4 1 (1.75%) Groovy
4 1 (1.75%) SQL
Qualifications
1 16 (28.07%) SC Cleared
1 16 (28.07%) Security Cleared
2 9 (15.79%) Degree
3 4 (7.02%) Computer Science Degree
3 4 (7.02%) PMP
4 3 (5.26%) PMI Certification
5 2 (3.51%) Cisco Certification
5 2 (3.51%) ITIL Certification
5 2 (3.51%) ITIL Foundation Certificate
6 1 (1.75%) (ISC)2 CCSP
6 1 (1.75%) AWS Certification
6 1 (1.75%) AWS Certified Solutions Architect
6 1 (1.75%) Azure Certification
6 1 (1.75%) CCNA
6 1 (1.75%) CCSP
6 1 (1.75%) CISA
6 1 (1.75%) CISM
6 1 (1.75%) CISSP
Quality Assurance & Compliance
1 3 (5.26%) ISO/IEC 27001
1 3 (5.26%) NIST
1 3 (5.26%) SLA
2 2 (3.51%) PCI DSS
3 1 (1.75%) COBIT
3 1 (1.75%) GRC
3 1 (1.75%) NIST 800
3 1 (1.75%) QA
System Software
1 7 (12.28%) Active Directory
2 2 (3.51%) Virtual Desktop
3 1 (1.75%) BitLocker
Systems Management
1 4 (7.02%) Kubernetes
1 4 (7.02%) SCCM
2 3 (5.26%) Prometheus
2 3 (5.26%) Terraform
3 2 (3.51%) Ansible
3 2 (3.51%) Grafana
3 2 (3.51%) HP ALM
3 2 (3.51%) Jamf Pro
3 2 (3.51%) Microsoft Intune
4 1 (1.75%) Opsgenie
4 1 (1.75%) SCOrch
4 1 (1.75%) Sysdig
Vendors
1 19 (33.33%) ServiceNow
2 13 (22.81%) Microsoft
3 5 (8.77%) Remedy
4 4 (7.02%) HP
5 3 (5.26%) Apple
5 3 (5.26%) Google
6 2 (3.51%) BeyondTrust
6 2 (3.51%) BMC
6 2 (3.51%) Dell
6 2 (3.51%) Pure Storage
7 1 (1.75%) Atlassian
7 1 (1.75%) Bloomberg
7 1 (1.75%) Citrix
7 1 (1.75%) Ericsson
7 1 (1.75%) FactSet
7 1 (1.75%) IBM
7 1 (1.75%) Nexthink
7 1 (1.75%) Oracle
7 1 (1.75%) Salesforce