The median contractor rate for a Service Desk Analyst was £168 per day in advertised job vacancies in the City of London during the 3 months to 25 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
London / City of London
Rank 138 147 153
Rank change year-on-year +9 +6  
Contract jobs requiring a Service Desk Analyst 17 12 42
As % of all contract IT jobs advertised in the City of London 0.56% 0.36% 0.83%
As % of the Job Titles category 0.59% 0.38% 0.86%
Number of daily rates quoted 14 6 23
Median daily rate £168 £168 £170
Median daily rate % change year-on-year - -1.47%  
90% offered a daily rate of more than £100 £125 £143
10% offered a daily rate of more than £223 £263 £214
UK excluding London median daily rate £130 £130 £125
% change year-on-year - +4.00%  
Number of hourly rates quoted 0 6 12
Median hourly rate - £12.00 £15.50
Median hourly rate % change year-on-year - -22.58%  
UK excluding London median hourly rate £12.50 £13.50 £12.50
% change year-on-year -7.40% +8.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
City of London
Contract job vacancies with a job title containing a recognized job role 2886 3173 4864
As % of all contract IT job vacancies advertised in the City of London 95.25% 95.40% 96.03%
Number of daily rates quoted 2244 2526 3664
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £313 £300 £276
10% offered a daily rate of more than £650 £625 £613
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 32 47 75
Median hourly rate £19.00 £20.00 £18.60
Median hourly rate % change year-on-year -4.97% +7.50%  
90% offered a hourly rate of more than £13.50 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £45.40 £27.37
UK excluding London median hourly rate £17.50 £20.00 £17.22
% change year-on-year -12.50% +16.14%  

Service Desk Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in the City of London

Service Desk Analyst
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in the City of London.

Contractor daily rate trend for Service Desk Analyst in the City of London

Service Desk Analyst
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst in the City of London.

Contractor hourly rate trend for Service Desk Analyst in the City of London

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 March 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Service Desk Analyst in the job title.

1 20 (58.82%) MS Office
2 19 (55.88%) Windows
3 16 (47.06%) Active Directory
4 15 (44.12%) Windows 7
5 12 (35.29%) Law
6 10 (29.41%) ITIL
7 9 (26.47%) Blackberry
8 8 (23.53%) Legal
9 7 (20.59%) Microsoft
9 7 (20.59%) MOS
9 7 (20.59%) Citrix
10 6 (17.65%) MS Excel
10 6 (17.65%) MS Exchange
10 6 (17.65%) Document Management
10 6 (17.65%) iPhone
10 6 (17.65%) Windows Server
11 5 (14.71%) Enterprise Software
12 4 (11.76%) Lotus
12 4 (11.76%) IBM Notes
13 3 (8.82%) DHCP
13 3 (8.82%) TCP/IP
13 3 (8.82%) DNS
13 3 (8.82%) Service Management
13 3 (8.82%) Service Delivery
13 3 (8.82%) Office 365
14 2 (5.88%) Degree
14 2 (5.88%) Finance
14 2 (5.88%) Telecoms
14 2 (5.88%) Microsoft Intune
14 2 (5.88%) Microsoft Azure

Service Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) MS Exchange
2 4 (11.76%) IBM Notes
3 2 (5.88%) Blackberry Enterprise Server
3 2 (5.88%) SharePoint
4 1 (2.94%) Exchange Server 2010
4 1 (2.94%) SharePoint 2013
Applications
1 20 (58.82%) MS Office
2 6 (17.65%) MS Excel
3 1 (2.94%) MS PowerPoint
Cloud Services
1 3 (8.82%) Office 365
2 2 (5.88%) Azure Active Directory
2 2 (5.88%) Microsoft Azure
Communications & Networking
1 3 (8.82%) DHCP
1 3 (8.82%) DNS
1 3 (8.82%) TCP/IP
2 1 (2.94%) VoIP
2 1 (2.94%) VPN
General
1 12 (35.29%) Law
2 8 (23.53%) Legal
3 2 (5.88%) Finance
3 2 (5.88%) French Language
3 2 (5.88%) Telecoms
Miscellaneous
1 9 (26.47%) Blackberry
2 6 (17.65%) iPhone
3 5 (14.71%) Enterprise Software
4 2 (5.88%) Data Structures
5 1 (2.94%) Analytical Skills
5 1 (2.94%) Management Information System
5 1 (2.94%) NHS
5 1 (2.94%) Video Conferencing
Operating Systems
1 19 (55.88%) Windows
2 15 (44.12%) Windows 7
3 6 (17.65%) Windows Server
4 2 (5.88%) Android
5 1 (2.94%) Windows 10
5 1 (2.94%) Windows 8
5 1 (2.94%) Windows Server 2003
5 1 (2.94%) Windows Vista
Processes & Methodologies
1 10 (29.41%) ITIL
2 6 (17.65%) Document Management
3 3 (8.82%) Service Delivery
3 3 (8.82%) Service Management
4 2 (5.88%) Mobile Device Management
5 1 (2.94%) ITSM
5 1 (2.94%) Workflow
Qualifications
1 7 (20.59%) MOS
2 2 (5.88%) Degree
3 1 (2.94%) ITIL Certification
3 1 (2.94%) Security Cleared
System Software
1 16 (47.06%) Active Directory
2 1 (2.94%) Virtual Servers
Systems Management
1 2 (5.88%) Microsoft Intune
2 1 (2.94%) SCCM
Vendors
1 7 (20.59%) Citrix
1 7 (20.59%) Microsoft
2 4 (11.76%) Lotus
3 2 (5.88%) Bloomberg
3 2 (5.88%) HP
3 2 (5.88%) Remedy
3 2 (5.88%) Reuters
4 1 (2.94%) Altiris
4 1 (2.94%) Cisco
4 1 (2.94%) MobileIron
4 1 (2.94%) Polycom
City, London
Hays Talent Solutions
Rate: £177.78 per day
Posted: 5 days ago
City, London
Ebury
Rate: £100.00 - £124.00 per day
Posted: 5 days ago