Period
to 21 February 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 109 86 79
Rank change year-on-year -23 -7 -10
Contract jobs citing CRM 157 207 189
As % of all contract IT jobs advertised in the City of London 2.31% 2.92% 3.06%
As % of the Processes & Methodologies category 2.62% 3.28% 3.48%
Number of daily rates quoted 108 140 146
City of London median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.56% - +9.09%
10th Percentile £289 £306 £325
90th Percentile £620 £576 £600
Central London median daily rate £463 £475 £450
% change year-on-year -2.63% +5.56% +10.43%
Number of hourly rates quoted 3 3 0
City of London median hourly rate £12.50 £18.50 -
Median hourly rate % change year-on-year -32.43% - -
Central London median hourly rate £12.50 £19.50 -
% change year-on-year -35.90% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,995 6,313 5,429
As % of all contract IT jobs advertised in the City of London 88.15% 88.94% 88.03%
Number of daily rates quoted 4,683 5,028 4,315
City of London median daily rate £518 £500 £480
Median daily rate % change year-on-year +3.50% +4.17% +1.05%
10th Percentile £325 £325 £313
90th Percentile £675 £688 £675
Central London median daily rate £513 £500 £475
% change year-on-year +2.50% +5.26% +3.26%
Number of hourly rates quoted 59 72 52
City of London median hourly rate £22.00 £18.70 £20.63
Median hourly rate % change year-on-year +17.65% -9.33% -2.09%
10th Percentile £13.00 £11.63 £13.74
90th Percentile £37.09 £41.65 £55.00
Central London median hourly rate £21.07 £20.75 £19.92
% change year-on-year +1.55% +4.17% -5.44%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the City of London.

Contractor daily rate trend for CRM in the City of London

CRM
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing CRM in the City of London over the 6 months to 21 February 2019.

Contractor daily rate histogram for CRM in the City of London

CRM
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the City of London.

Contractor hourly rate trend for CRM in the City of London

CRM
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing CRM in the City of London over the 6 months to 21 February 2019.

Contractor hourly rate histogram for CRM in the City of London

For the 6 months to 21 February 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for CRM.

1 80 (50.96%) Dynamics CRM
2 64 (40.76%) Microsoft
3 51 (32.48%) Agile Software Development
4 50 (31.85%) Finance
5 47 (29.94%) Dynamics 365
6 35 (22.29%) Salesforce.com
7 32 (20.38%) JavaScript
8 26 (16.56%) C#
8 26 (16.56%) SQL
8 26 (16.56%) Marketing
9 24 (15.29%) Stakeholder Management
10 22 (14.01%) Scrum
10 22 (14.01%) Project Management
10 22 (14.01%) .NET
11 20 (12.74%) SQL Server
12 17 (10.83%) Banking
13 16 (10.19%) Test Automation
14 15 (9.55%) Analytics
15 14 (8.92%) Business Analysis
15 14 (8.92%) User Acceptance Testing
16 13 (8.28%) Microsoft Azure
17 12 (7.64%) Data Modelling
18 11 (7.01%) Windows
19 10 (6.37%) Migration
19 10 (6.37%) SQL Server Reporting Services
19 10 (6.37%) PRINCE2
19 10 (6.37%) ERP
19 10 (6.37%) ETL
19 10 (6.37%) Workflow
19 10 (6.37%) REST

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.18%) SharePoint
2 4 (2.55%) MS Exchange
3 3 (1.91%) IIS
4 2 (1.27%) Apache Spark
4 2 (1.27%) BizTalk Server
4 2 (1.27%) Confluence
4 2 (1.27%) Tomcat
5 1 (0.64%) Adobe Experience Manager
5 1 (0.64%) Anypoint
5 1 (0.64%) CMS
5 1 (0.64%) Exchange Server 2013
5 1 (0.64%) MS Project Server
5 1 (0.64%) Skype for Business
5 1 (0.64%) SugarCRM
5 1 (0.64%) Umbraco
5 1 (0.64%) WordPress
Applications
1 8 (5.10%) Microsoft Excel
1 8 (5.10%) Microsoft Office
2 6 (3.82%) Spreadsheet
3 2 (1.27%) Chatbot
3 2 (1.27%) Microsoft PowerPoint
4 1 (0.64%) MS Visio
Business Applications
1 80 (50.96%) Dynamics CRM
2 6 (3.82%) Salesforce.com CRM
3 2 (1.27%) Dynamics AX
3 2 (1.27%) Dynamics NAV
3 2 (1.27%) SAP Hybris
4 1 (0.64%) Payment Gateway
4 1 (0.64%) Raiser's Edge
4 1 (0.64%) SAP CRM
4 1 (0.64%) SAP Oil and Gas
Cloud Services
1 47 (29.94%) Dynamics 365
2 13 (8.28%) Microsoft Azure
3 8 (5.10%) Office 365
4 6 (3.82%) Amazon AWS
5 4 (2.55%) Amazon EC2
5 4 (2.55%) Amazon Kinesis
5 4 (2.55%) Amazon S3
5 4 (2.55%) AWS Lambda
5 4 (2.55%) Google Analytics
5 4 (2.55%) Serverless
6 3 (1.91%) Adobe Analytics
6 3 (1.91%) Amazon CloudWatch
6 3 (1.91%) Amazon ELB
6 3 (1.91%) Amazon SQS
6 3 (1.91%) AWS CloudTrail
6 3 (1.91%) CloudFront
6 3 (1.91%) Force.com
6 3 (1.91%) SaaS
6 3 (1.91%) Virtual Private Cloud
7 2 (1.27%) PaaS
Communications & Networking
1 3 (1.91%) VPN
1 3 (1.91%) WAN
2 2 (1.27%) Internet
2 2 (1.27%) LAN
2 2 (1.27%) PBX
3 1 (0.64%) Converged Networks
3 1 (0.64%) Ethernet
3 1 (0.64%) FTP
3 1 (0.64%) HTTP
3 1 (0.64%) Junos
3 1 (0.64%) MPLS
3 1 (0.64%) Skype
3 1 (0.64%) Unified Communications
3 1 (0.64%) VoIP
Database & Business Intelligence
1 20 (12.74%) SQL Server
2 10 (6.37%) SQL Server Reporting Services
3 7 (4.46%) Data Warehouse
4 4 (2.55%) GIS
4 4 (2.55%) Power BI
5 3 (1.91%) Amazon RDS
5 3 (1.91%) MySQL
5 3 (1.91%) Redis
6 2 (1.27%) Hadoop
6 2 (1.27%) Oracle Database
6 2 (1.27%) Oracle Database 11g
6 2 (1.27%) Relational Database
6 2 (1.27%) SQL Server 2012
7 1 (0.64%) Azure SQL Data Warehouse
7 1 (0.64%) Azure SQL Database
7 1 (0.64%) Big Data
7 1 (0.64%) NoSQL
7 1 (0.64%) Qlik Sense
7 1 (0.64%) SQL Server Integration Services
Development Applications
1 9 (5.73%) Git (software)
1 9 (5.73%) Visual Studio
2 3 (1.91%) JIRA
3 2 (1.27%) Eclipse
3 2 (1.27%) Maven
3 2 (1.27%) Octopus Deploy
3 2 (1.27%) Team Foundation Server
3 2 (1.27%) TeamCity
3 2 (1.27%) Visual Studio Team System
3 2 (1.27%) webpack
4 1 (0.64%) Mocha
4 1 (0.64%) PowerDesigner
4 1 (0.64%) Selenium
General
1 50 (31.85%) Finance
2 26 (16.56%) Marketing
3 17 (10.83%) Banking
4 7 (4.46%) Retail
5 4 (2.55%) Telecoms
6 3 (1.91%) Front Office
6 3 (1.91%) Legal
7 2 (1.27%) Investment Banking
7 2 (1.27%) Private Banking
7 2 (1.27%) Publishing
8 1 (0.64%) Advertising
8 1 (0.64%) Back Office
8 1 (0.64%) Billing
8 1 (0.64%) Digital Economy
8 1 (0.64%) Financial Institution
8 1 (0.64%) Manufacturing
Job Titles
1 43 (27.39%) Analyst
2 39 (24.84%) Developer
3 24 (15.29%) Business Analyst
4 21 (13.38%) Project Manager
5 19 (12.10%) Consultant
6 17 (10.83%) CRM Developer
6 17 (10.83%) Dynamics CRM Developer
7 16 (10.19%) CRM Analyst
8 13 (8.28%) CRM Consultant
8 13 (8.28%) CRM Manager
9 12 (7.64%) Architect
10 11 (7.01%) Microsoft Developer
11 9 (5.73%) .NET Developer
12 8 (5.10%) Administrator
12 8 (5.10%) CRM Project Manager
12 8 (5.10%) Test Analyst
13 7 (4.46%) Banking Analyst
13 7 (4.46%) Banking Business Analyst
13 7 (4.46%) Business Manager
13 7 (4.46%) Lead Test Analyst
Libraries, Frameworks & Software Standards
1 22 (14.01%) .NET
2 10 (6.37%) REST
3 9 (5.73%) ASP.NET Web API
3 9 (5.73%) HTML
3 9 (5.73%) WCF
4 8 (5.10%) Node.js
4 8 (5.10%) SOAP
5 7 (4.46%) jQuery
5 7 (4.46%) Visualforce
6 5 (3.18%) CSS
7 4 (2.55%) Web Services
8 3 (1.91%) AngularJS
8 3 (1.91%) ASP.NET
8 3 (1.91%) Express
8 3 (1.91%) XML
9 2 (1.27%) CSS3
9 2 (1.27%) HTML5
9 2 (1.27%) Spring
10 1 (0.64%) Ajax
10 1 (0.64%) Entity Framework
Miscellaneous
1 9 (5.73%) Analytical Skills
2 8 (5.10%) Greenfield Project
3 6 (3.82%) Management Information System
3 6 (3.82%) Self-Motivation
4 5 (3.18%) Fintech
4 5 (3.18%) iPad
5 2 (1.27%) Clustering
5 2 (1.27%) Data Structures
5 2 (1.27%) Fat Client
5 2 (1.27%) Market Risk
5 2 (1.27%) Reinsurance
5 2 (1.27%) Social Media
5 2 (1.27%) Thin Client
6 1 (0.64%) Animation
6 1 (0.64%) Data Centre
6 1 (0.64%) Equities
6 1 (0.64%) Fixed Income
6 1 (0.64%) Hedge funds
6 1 (0.64%) Public Cloud
6 1 (0.64%) Smartphone
Operating Systems
1 11 (7.01%) Windows
2 7 (4.46%) Windows Server
3 5 (3.18%) Windows 10
3 5 (3.18%) Windows 7
4 4 (2.55%) Linux
4 4 (2.55%) Unix
5 3 (1.91%) Windows Server 2012
6 2 (1.27%) Windows Server 2008
Processes & Methodologies
1 51 (32.48%) Agile Software Development
2 24 (15.29%) Stakeholder Management
3 22 (14.01%) Project Management
3 22 (14.01%) Scrum
4 16 (10.19%) Test Automation
5 15 (9.55%) Analytics
6 14 (8.92%) Business Analysis
6 14 (8.92%) User Acceptance Testing
7 12 (7.64%) Data Modelling
8 10 (6.37%) ERP
8 10 (6.37%) ETL
8 10 (6.37%) Migration
8 10 (6.37%) PRINCE2
8 10 (6.37%) Workflow
9 9 (5.73%) Business Intelligence
10 8 (5.10%) Continuous Delivery
10 8 (5.10%) Lead Generation
10 8 (5.10%) Problem-Solving
10 8 (5.10%) Test Scripting
11 7 (4.46%) Deployment Automation
Programming Languages
1 32 (20.38%) JavaScript
2 26 (16.56%) C#
2 26 (16.56%) SQL
3 8 (5.10%) Apex Code
4 5 (3.18%) Java
5 3 (1.91%) ES6
5 3 (1.91%) SOQL
5 3 (1.91%) TypeScript
6 2 (1.27%) PL/SQL
6 2 (1.27%) PowerShell
6 2 (1.27%) Shell Script
7 1 (0.64%) C
7 1 (0.64%) T-SQL
Qualifications
1 7 (4.46%) ISEB
2 6 (3.82%) Degree
3 4 (2.55%) Computer Science Degree
3 4 (2.55%) Microsoft Certification
4 3 (1.91%) APMP
5 2 (1.27%) APMG
5 2 (1.27%) PMI Certification
5 2 (1.27%) PMP
5 2 (1.27%) PRINCE2 Practitioner
5 2 (1.27%) Security Cleared
6 1 (0.64%) BC Cleared
6 1 (0.64%) BPSS Clearance
6 1 (0.64%) CCDA
6 1 (0.64%) CCDP
6 1 (0.64%) CCIE
6 1 (0.64%) CCNA
6 1 (0.64%) CCNP
6 1 (0.64%) Cisco Certification
6 1 (0.64%) SC Cleared
Quality Assurance & Compliance
1 7 (4.46%) GDPR
2 6 (3.82%) Data Quality
3 5 (3.18%) SLA
4 2 (1.27%) QA
5 1 (0.64%) PMO
System Software
1 4 (2.55%) Docker
2 3 (1.91%) Active Directory
3 2 (1.27%) XenDesktop
Systems Management
1 2 (1.27%) Failover Clustering
2 1 (0.64%) Amdocs OSS
2 1 (0.64%) Cisco Prime
2 1 (0.64%) Kibana
2 1 (0.64%) logstash
2 1 (0.64%) Nagios
2 1 (0.64%) RANCID
2 1 (0.64%) SCCM
2 1 (0.64%) Systems Management Server (SMS)
Vendors
1 64 (40.76%) Microsoft
2 35 (22.29%) Salesforce.com
3 7 (4.46%) Pardot
4 6 (3.82%) Marketo
5 5 (3.18%) Adobe
5 5 (3.18%) Google
6 4 (2.55%) SAP
7 3 (1.91%) Salesforce Marketing Cloud
7 3 (1.91%) Tableau
8 2 (1.27%) Citrix
8 2 (1.27%) hybris
8 2 (1.27%) Oracle
8 2 (1.27%) Pega
8 2 (1.27%) Talend
8 2 (1.27%) VMware
9 1 (0.64%) Bloomberg
9 1 (0.64%) Cramer
9 1 (0.64%) Reuters
9 1 (0.64%) Sitecore
9 1 (0.64%) SolarWinds