Period
to

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 27 June 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
27 Jun 2022
Same period 2021 Same period 2020
Rank 113 91 89
Rank change year-on-year -22 -2 -9
Contract jobs citing CRM 79 74 55
As % of all contract jobs advertised in the City of London 1.85% 2.40% 2.03%
As % of the Processes & Methodologies category 2.03% 2.62% 2.31%
Number of daily rates quoted 63 37 44
10th Percentile £336 £348 £345
25th Percentile £438 £430 £411
Median daily rate (50th Percentile) £525 £550 £485
Median % change year-on-year -4.55% +13.40% -3.00%
75th Percentile £619 £625 £569
90th Percentile £718 £660 £638
Central London median daily rate £531 £535 £485
% change year-on-year -0.70% +10.31% -3.00%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £26.75
Median hourly rate - - £27.50
75th Percentile - - £28.25
90th Percentile - - -
Central London median hourly rate - - £27.50
% change year-on-year - - +120.00%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 3,900 2,824 2,385
As % of all contract IT jobs advertised in the City of London 91.55% 91.48% 88.24%
Number of daily rates quoted 2,877 2,071 1,774
10th Percentile £388 £358 £338
25th Percentile £475 £450 £417
Median daily rate (50th Percentile) £575 £550 £520
Median % change year-on-year +4.55% +5.77% -0.95%
75th Percentile £690 £638 £603
90th Percentile £788 £719 £675
Central London median daily rate £575 £545 £506
% change year-on-year +5.50% +7.65% -3.57%
Number of hourly rates quoted 44 31 40
10th Percentile £18.50 £8.00 £12.42
25th Percentile £26.00 £12.38 £14.28
Median hourly rate £42.75 £23.45 £25.00
Median % change year-on-year +82.30% -6.20% +29.03%
75th Percentile £54.13 £32.70 £39.25
90th Percentile £62.28 £42.25 £52.90
Central London median hourly rate £42.00 £22.25 £26.44
% change year-on-year +88.76% -15.85% +32.20%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing CRM in the City of London.

Daily rate trend for CRM in the City of London

CRM
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing CRM in the City of London over the 6 months to 27 June 2022.

Daily rate histogram for CRM in the City of London

CRM
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing CRM in the City of London.

Hourly rate trend for CRM in the City of London

CRM
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the City of London region over the 6 months to 27 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Moorgate - 1 £213 -
CRM
Central London

For the 6 months to 27 June 2022, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for CRM.

1 27 (34.18%) Dynamics CRM
2 26 (32.91%) Agile
2 26 (32.91%) Microsoft
3 25 (31.65%) Finance
4 22 (27.85%) Salesforce.com
5 21 (26.58%) Social Skills
6 18 (22.78%) Dynamics 365
7 14 (17.72%) Azure
8 13 (16.46%) Project Management
8 13 (16.46%) Business Intelligence
8 13 (16.46%) Migration
9 12 (15.19%) SaaS
10 11 (13.92%) Business Analysis
10 11 (13.92%) SQL
11 10 (12.66%) Marketing
11 10 (12.66%) Problem-Solving
12 9 (11.39%) JavaScript
13 8 (10.13%) Project Delivery
14 7 (8.86%) Power Platform
14 7 (8.86%) Power BI
14 7 (8.86%) .NET
14 7 (8.86%) Banking
14 7 (8.86%) Stakeholder Management
14 7 (8.86%) Scrum
14 7 (8.86%) Test Automation
15 6 (7.59%) JIRA
15 6 (7.59%) Stakeholder Engagement
15 6 (7.59%) Oracle
15 6 (7.59%) SQL Server
15 6 (7.59%) SAP

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.33%) SharePoint
2 3 (3.80%) CMS
3 2 (2.53%) Apache Airflow
4 1 (1.27%) Anypoint
4 1 (1.27%) BizTalk Server
4 1 (1.27%) Mule
4 1 (1.27%) SharePoint 2013
4 1 (1.27%) Sitecore CMS
Applications
1 4 (5.06%) Microsoft Office
2 2 (2.53%) Microsoft Excel
3 1 (1.27%) Microsoft PowerPoint
3 1 (1.27%) MS Visio
3 1 (1.27%) Spreadsheet
Business Applications
1 27 (34.18%) Dynamics CRM
2 5 (6.33%) SAP S/4HANA
3 2 (2.53%) NetSuite
4 1 (1.27%) Dynamics AX
4 1 (1.27%) Dynamics GP
4 1 (1.27%) SAP BRIM
4 1 (1.27%) SAP CO
4 1 (1.27%) SAP ERP
4 1 (1.27%) SAP FI
4 1 (1.27%) SAP FI/CO
4 1 (1.27%) Siebel CRM
Cloud Services
1 18 (22.78%) Dynamics 365
2 14 (17.72%) Azure
3 12 (15.19%) SaaS
4 7 (8.86%) Power Platform
5 6 (7.59%) Salesforce Sales Cloud
6 5 (6.33%) Salesforce Service Cloud
7 4 (5.06%) Microsoft 365
7 4 (5.06%) PowerApps
8 3 (3.80%) AWS
8 3 (3.80%) Azure Service Bus
8 3 (3.80%) PaaS
8 3 (3.80%) Serverless
9 2 (2.53%) Azure DevOps
9 2 (2.53%) Azure Functions
9 2 (2.53%) Azure Logic Apps
10 1 (1.27%) AWS Lambda
10 1 (1.27%) Azure Active Directory
10 1 (1.27%) Boomi
10 1 (1.27%) GCP
10 1 (1.27%) Power Automate
Communications & Networking
1 2 (2.53%) Broadband
1 2 (2.53%) Internet
1 2 (2.53%) Network Security
2 1 (1.27%) DNS
2 1 (1.27%) Firewall
2 1 (1.27%) Intranet
2 1 (1.27%) VPN
Database & Business Intelligence
1 7 (8.86%) Power BI
2 6 (7.59%) SQL Server
3 2 (2.53%) Data Warehouse
3 2 (2.53%) Relational Database
4 1 (1.27%) Big Data
4 1 (1.27%) Elasticsearch
4 1 (1.27%) Metadata
4 1 (1.27%) Metadata Repository
4 1 (1.27%) Mixpanel
4 1 (1.27%) MongoDB
4 1 (1.27%) Oracle Database
4 1 (1.27%) PostgreSQL
4 1 (1.27%) SQL Server Integration Services
4 1 (1.27%) SQL Server Reporting Services
Development Applications
1 6 (7.59%) JIRA
2 2 (2.53%) Moq
2 2 (2.53%) MSTest
2 2 (2.53%) NUnit
3 1 (1.27%) Jasmine
3 1 (1.27%) Oracle APEX
3 1 (1.27%) Postman
3 1 (1.27%) Visual Studio
General
1 25 (31.65%) Finance
2 21 (26.58%) Social Skills
3 10 (12.66%) Marketing
4 7 (8.86%) Banking
5 5 (6.33%) Influencing Skills
6 4 (5.06%) Analytical Skills
6 4 (5.06%) Billing
7 3 (3.80%) Publishing
8 2 (2.53%) Inclusion and Diversity
8 2 (2.53%) Law
8 2 (2.53%) Legal
8 2 (2.53%) Presentation Skills
8 2 (2.53%) Public Sector
8 2 (2.53%) Telecoms
9 1 (1.27%) Back Office
9 1 (1.27%) Financial Institution
9 1 (1.27%) Front Office
9 1 (1.27%) Local Government
Job Titles
1 15 (18.99%) Analyst
2 10 (12.66%) Architect
2 10 (12.66%) Developer
2 10 (12.66%) Project Manager
3 8 (10.13%) Business Analyst
4 6 (7.59%) Administrator
4 6 (7.59%) Solutions Architect
5 5 (6.33%) Consultant
6 4 (5.06%) CRM Manager
6 4 (5.06%) Migration Manager
7 3 (3.80%) Salesforce Architect
7 3 (3.80%) Salesforce Developer
7 3 (3.80%) Scrum Master
8 2 (2.53%) Cloud Architect
8 2 (2.53%) Cloud Solutions Architect
8 2 (2.53%) CRM Analyst
8 2 (2.53%) CRM Architect
8 2 (2.53%) Salesforce Business Analyst
8 2 (2.53%) Salesforce Project Manager
8 2 (2.53%) Senior Architect
Libraries, Frameworks & Software Standards
1 7 (8.86%) .NET
2 4 (5.06%) Lightning Web Components
2 4 (5.06%) React
3 3 (3.80%) .NET Core
3 3 (3.80%) AngularJS
3 3 (3.80%) HTML
3 3 (3.80%) Visualforce
4 2 (2.53%) CSS
4 2 (2.53%) Django
4 2 (2.53%) HTML5 Canvas
4 2 (2.53%) Node.js
4 2 (2.53%) Nunjucks
4 2 (2.53%) REST
4 2 (2.53%) Spring
4 2 (2.53%) YAML
5 1 (1.27%) ASP.NET
5 1 (1.27%) ASP.NET Core
5 1 (1.27%) GraphQL
5 1 (1.27%) Middleware
5 1 (1.27%) Spring Boot
Miscellaneous
1 5 (6.33%) Management Information System
2 4 (5.06%) Data Centre
2 4 (5.06%) Virtual Team
3 3 (3.80%) Enterprise Software
3 3 (3.80%) Public Cloud
4 2 (2.53%) IoT
4 2 (2.53%) Legacy Systems
4 2 (2.53%) User Experience
5 1 (1.27%) Cloud Native
5 1 (1.27%) Hybrid Cloud
5 1 (1.27%) iPhone
5 1 (1.27%) Low-Code
5 1 (1.27%) Mobile App
5 1 (1.27%) OTC Derivatives
5 1 (1.27%) SWIFT
Operating Systems
1 5 (6.33%) Windows
2 3 (3.80%) Windows 10
3 2 (2.53%) Windows Server
4 1 (1.27%) Linux
4 1 (1.27%) Mac OS
Processes & Methodologies
1 26 (32.91%) Agile
2 13 (16.46%) Business Intelligence
2 13 (16.46%) Migration
2 13 (16.46%) Project Management
3 11 (13.92%) Business Analysis
4 10 (12.66%) Problem-Solving
5 8 (10.13%) Project Delivery
6 7 (8.86%) Scrum
6 7 (8.86%) Stakeholder Management
6 7 (8.86%) Test Automation
7 6 (7.59%) Stakeholder Engagement
8 5 (6.33%) Coaching
8 5 (6.33%) Configure, Price, Quote (CPQ)
8 5 (6.33%) Data Management
8 5 (6.33%) Data Migration
8 5 (6.33%) ERP
8 5 (6.33%) ETL
8 5 (6.33%) User Acceptance Testing
8 5 (6.33%) Wealth Management
9 4 (5.06%) Backlog Management
Programming Languages
1 11 (13.92%) SQL
2 9 (11.39%) JavaScript
3 5 (6.33%) C#
4 4 (5.06%) Apex Code
4 4 (5.06%) Python
5 3 (3.80%) Java
6 1 (1.27%) C
6 1 (1.27%) C++
6 1 (1.27%) SOQL
6 1 (1.27%) TypeScript
Qualifications
1 2 (2.53%) SC Cleared
1 2 (2.53%) Security Cleared
2 1 (1.27%) ISEB
2 1 (1.27%) ITIL Foundation Certificate
2 1 (1.27%) TOGAF Certification
Quality Assurance & Compliance
1 3 (3.80%) Accessibility
2 2 (2.53%) Data Quality
2 2 (2.53%) QA
3 1 (1.27%) SLA
System Software
1 3 (3.80%) Active Directory
2 1 (1.27%) Apache ZooKeeper
2 1 (1.27%) Docker
2 1 (1.27%) Virtual Desktop
Systems Management
1 4 (5.06%) WMI
2 3 (3.80%) Kubernetes
3 2 (2.53%) Terraform
4 1 (1.27%) Microsoft Intune
4 1 (1.27%) SCOM
Vendors
1 26 (32.91%) Microsoft
2 22 (27.85%) Salesforce.com
3 6 (7.59%) Oracle
3 6 (7.59%) SAP
3 6 (7.59%) Siebel
4 3 (3.80%) Workday
5 2 (2.53%) Dell
5 2 (2.53%) DocuSign
5 2 (2.53%) Informatica
5 2 (2.53%) Pardot
6 1 (1.27%) Adobe
6 1 (1.27%) Citrix
6 1 (1.27%) Databricks
6 1 (1.27%) MuleSoft
6 1 (1.27%) Salesforce Marketing Cloud
6 1 (1.27%) ServiceNow
6 1 (1.27%) Sitecore
6 1 (1.27%) SolarWinds