Period
to 13 December 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 13 December 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
13 Dec 2019
Same period 2018 Same period 2017
Rank 64 134 60
Rank change year-on-year +70 -74 +13
Contract jobs citing CRM 199 133 267
As % of all contract IT jobs advertised in the City of London 3.58% 1.86% 3.71%
As % of the Processes & Methodologies category 4.01% 2.13% 4.12%
Number of daily rates quoted 164 94 191
City of London median daily rate £500 £481 £450
Median daily rate % change year-on-year +3.90% +6.94% -
10th Percentile £325 £287 £310
90th Percentile £620 £625 £575
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% -
Number of hourly rates quoted 2 0 1
City of London median hourly rate £19.75 - £20.50
10th Percentile £18.88 - £19.25
90th Percentile £20.23 - £21.75
Central London median hourly rate £20.00 - £20.50

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 4,961 6,249 6,480
As % of all contract IT jobs advertised in the City of London 89.19% 87.58% 89.95%
Number of daily rates quoted 3,839 4,928 5,163
City of London median daily rate £520 £513 £501
Median daily rate % change year-on-year +1.46% +2.40% +5.37%
10th Percentile £325 £325 £325
90th Percentile £677 £675 £688
Central London median daily rate £513 £505 £500
% change year-on-year +1.49% +1.00% +5.26%
Number of hourly rates quoted 55 86 60
City of London median hourly rate £20.83 £19.00 £18.70
Median hourly rate % change year-on-year +9.63% +1.60% -6.50%
10th Percentile £12.04 £13.31 £13.15
90th Percentile £52.25 £34.00 £31.05
Central London median hourly rate £21.00 £19.13 £20.25
% change year-on-year +9.80% -5.56% +6.58%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the City of London.

Contractor daily rate trend for CRM in the City of London

CRM
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing CRM in the City of London over the 6 months to 13 December 2019.

Contractor daily rate histogram for CRM in the City of London

CRM
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the City of London.

Contractor hourly rate trend for CRM in the City of London

CRM
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the City of London region over the 6 months to 13 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Moorgate - 4 £550 -
London Bridge - 1 £375 -
CRM
Central London

For the 6 months to 13 December 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for CRM.

1 93 (46.73%) Dynamics CRM
2 83 (41.71%) Microsoft
3 80 (40.20%) Agile Software Development
4 55 (27.64%) Dynamics 365
5 53 (26.63%) Salesforce.com
6 52 (26.13%) Finance
7 41 (20.60%) SharePoint
8 40 (20.10%) SQL Server
9 39 (19.60%) .NET
9 39 (19.60%) Scrum
10 37 (18.59%) C#
10 37 (18.59%) HTML
11 35 (17.59%) JavaScript
12 34 (17.09%) Azure
13 29 (14.57%) SQL
14 27 (13.57%) Marketing
15 24 (12.06%) TDD
16 23 (11.56%) DevOps
17 22 (11.06%) Office 365
17 22 (11.06%) Migration
17 22 (11.06%) Degree
18 19 (9.55%) Java
18 19 (9.55%) SQL Server Integration Services
18 19 (9.55%) AWS
18 19 (9.55%) Public Sector
19 18 (9.05%) Security Cleared
19 18 (9.05%) Microservices
20 17 (8.54%) SC Cleared
20 17 (8.54%) Apex Code
20 17 (8.54%) SQL Server Reporting Services

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (20.60%) SharePoint
2 13 (6.53%) CMS
2 13 (6.53%) IIS
3 12 (6.03%) MS Exchange
4 8 (4.02%) Adobe Experience Manager
5 6 (3.02%) SharePoint Server
5 6 (3.02%) Skype for Business
5 6 (3.02%) WebLogic
5 6 (3.02%) WebLogic Integration
6 4 (2.01%) SharePoint 2013
6 4 (2.01%) Sitecore CMS
6 4 (2.01%) SugarCRM
6 4 (2.01%) Umbraco
7 1 (0.50%) Confluence
7 1 (0.50%) Elasticsearch
7 1 (0.50%) Exchange Server 2010
7 1 (0.50%) Exchange Server 2013
7 1 (0.50%) Oracle Workflow
7 1 (0.50%) WebSphere
Applications
1 3 (1.51%) Microsoft Excel
1 3 (1.51%) Microsoft Project
2 2 (1.01%) Microsoft Office
3 1 (0.50%) Microsoft PowerPoint
3 1 (0.50%) MS Visio
3 1 (0.50%) Photoshop
3 1 (0.50%) Spreadsheet
Business Applications
1 93 (46.73%) Dynamics CRM
2 8 (4.02%) Salesforce.com CRM
3 7 (3.52%) Oracle Financials
4 6 (3.02%) Unit4 Business World
5 5 (2.51%) Dynamics AX
6 3 (1.51%) Dynamics NAV
7 2 (1.01%) SAP CRM
8 1 (0.50%) Academy Housing
8 1 (0.50%) iTrent
8 1 (0.50%) OPENContractor
8 1 (0.50%) OPENHousing
8 1 (0.50%) Oracle Retail
8 1 (0.50%) PeopleSoft Financials
Cloud Services
1 55 (27.64%) Dynamics 365
2 34 (17.09%) Azure
3 22 (11.06%) Office 365
4 19 (9.55%) AWS
5 13 (6.53%) Power Platform
6 5 (2.51%) Azure Data Factory
6 5 (2.51%) npm
6 5 (2.51%) Salesforce Sales Cloud
7 4 (2.01%) PaaS
8 2 (1.01%) Azure Active Directory
8 2 (1.01%) Force.com
8 2 (1.01%) SaaS
8 2 (1.01%) SuccessFactors
9 1 (0.50%) Akamai
9 1 (0.50%) Cloud Computing
9 1 (0.50%) GitHub
9 1 (0.50%) Mimecast
9 1 (0.50%) OneDrive
9 1 (0.50%) Salesforce Service Cloud
9 1 (0.50%) Veeva
Communications & Networking
1 6 (3.02%) LAN
1 6 (3.02%) WAN
2 3 (1.51%) DNS
3 2 (1.01%) DHCP
3 2 (1.01%) IP Telephony
3 2 (1.01%) Unified Communications
4 1 (0.50%) 3G
4 1 (0.50%) 4G
4 1 (0.50%) 5G
4 1 (0.50%) Firewall
4 1 (0.50%) iSCSI
4 1 (0.50%) Skype
4 1 (0.50%) SMS
4 1 (0.50%) VPN
4 1 (0.50%) Wi-Fi
Database & Business Intelligence
1 40 (20.10%) SQL Server
2 19 (9.55%) SQL Server Integration Services
3 17 (8.54%) SQL Server Reporting Services
4 13 (6.53%) Power BI
5 9 (4.52%) SQL Server Analysis Services
6 8 (4.02%) Data Warehouse
6 8 (4.02%) Jackrabbit
7 6 (3.02%) BusinessObjects
7 6 (3.02%) QlikView
8 2 (1.01%) Azure SQL Database
8 2 (1.01%) Big Data
8 2 (1.01%) Data Lake
8 2 (1.01%) PostgreSQL
8 2 (1.01%) SAP HANA
9 1 (0.50%) Cosmos DB
9 1 (0.50%) FileMaker
9 1 (0.50%) Microsoft Analysis Services
9 1 (0.50%) Oracle Reports
9 1 (0.50%) Semantic Layer
9 1 (0.50%) SQL Server 2000
Development Applications
1 17 (8.54%) Visual Studio
2 9 (4.52%) TeamCity
3 8 (4.02%) Octopus Deploy
4 6 (3.02%) Eclipse
5 5 (2.51%) gulp
5 5 (2.51%) JIRA
5 5 (2.51%) Visual Studio Team System
6 4 (2.01%) Grunt
6 4 (2.01%) Team Foundation Server
7 2 (1.01%) SQL Server Management Studio (SSMS)
7 2 (1.01%) webpack
8 1 (0.50%) Atlassian Bamboo
8 1 (0.50%) Cucumber
8 1 (0.50%) Jasmine
8 1 (0.50%) Jenkins
8 1 (0.50%) JMeter
8 1 (0.50%) Karma Test Runner
8 1 (0.50%) Moq
8 1 (0.50%) Selenium
8 1 (0.50%) SpecFlow
General
1 52 (26.13%) Finance
2 27 (13.57%) Marketing
3 19 (9.55%) Public Sector
4 10 (5.03%) Banking
5 9 (4.52%) Front Office
6 5 (2.51%) Housing Association
7 4 (2.01%) Legal
8 3 (1.51%) Advertising
8 3 (1.51%) Back Office
8 3 (1.51%) Retail
9 2 (1.01%) Manufacturing
9 2 (1.01%) Pharmaceutical
10 1 (0.50%) Billing
10 1 (0.50%) Publishing
10 1 (0.50%) Telecoms
10 1 (0.50%) Wholesale Banking
Job Titles
1 49 (24.62%) Developer
2 34 (17.09%) Analyst
3 27 (13.57%) Architect
4 21 (10.55%) Business Analyst
5 15 (7.54%) CRM Developer
6 14 (7.04%) Administrator
6 14 (7.04%) Consultant
6 14 (7.04%) CRM Analyst
6 14 (7.04%) Technical Architect
7 12 (6.03%) Salesforce Administrator
8 11 (5.53%) Project Manager
9 10 (5.03%) Dynamics CRM Developer
9 10 (5.03%) SharePoint Developer
10 9 (4.52%) CRM Business Analyst
10 9 (4.52%) CRM Manager
10 9 (4.52%) Microsoft Developer
10 9 (4.52%) Salesforce Developer
11 7 (3.52%) Solutions Architect
12 6 (3.02%) Salesforce Architect
12 6 (3.02%) Systems Analyst
Libraries, Frameworks & Software Standards
1 39 (19.60%) .NET
2 37 (18.59%) HTML
3 17 (8.54%) .NET Framework
3 17 (8.54%) CSS
4 15 (7.54%) Node.js
4 15 (7.54%) RESTful
4 15 (7.54%) Web Services
5 12 (6.03%) ASP.NET
5 12 (6.03%) XML
6 8 (4.02%) ASP.NET MVC
6 8 (4.02%) JSR 170
6 8 (4.02%) Middleware
6 8 (4.02%) OSGi
7 7 (3.52%) WCF
8 6 (3.02%) AngularJS
8 6 (3.02%) J2EE
8 6 (3.02%) jQuery
8 6 (3.02%) MSMQ
8 6 (3.02%) Twitter Bootstrap
8 6 (3.02%) XSLT
Miscellaneous
1 14 (7.04%) Management Information System
2 13 (6.53%) Greenfield Project
3 9 (4.52%) Analytical Skills
3 9 (4.52%) Driving Licence
4 6 (3.02%) Reinsurance
5 4 (2.01%) User Experience
6 3 (1.51%) Mobile App
6 3 (1.51%) Tandem
7 2 (1.01%) Public Cloud
8 1 (0.50%) Data Centre
8 1 (0.50%) Enterprise Software
8 1 (0.50%) Hedge funds
8 1 (0.50%) PMI
8 1 (0.50%) Video\Live Streaming
8 1 (0.50%) Virtual Team
Operating Systems
1 15 (7.54%) Windows
2 4 (2.01%) Linux
2 4 (2.01%) Windows Server
3 2 (1.01%) Unix
4 1 (0.50%) AIX
4 1 (0.50%) Android
4 1 (0.50%) Apple iOS
4 1 (0.50%) Red Hat Enterprise Linux
4 1 (0.50%) Solaris
4 1 (0.50%) Windows 10
4 1 (0.50%) Windows Server 2008
4 1 (0.50%) Windows Server 2012
4 1 (0.50%) zOS
Processes & Methodologies
1 80 (40.20%) Agile Software Development
2 39 (19.60%) Scrum
3 24 (12.06%) TDD
4 23 (11.56%) DevOps
5 22 (11.06%) Migration
6 18 (9.05%) Microservices
7 16 (8.04%) Web Development
8 15 (7.54%) Business Analysis
8 15 (7.54%) Continuous Integration
9 14 (7.04%) Data Migration
9 14 (7.04%) SOLID
10 13 (6.53%) Acceptance Criteria
10 13 (6.53%) BDD
10 13 (6.53%) E-Commerce
11 12 (6.03%) Business Intelligence
11 12 (6.03%) SDLC
11 12 (6.03%) User Stories
12 11 (5.53%) Event-Driven Architecture
12 11 (5.53%) Front End Development
12 11 (5.53%) Pair Programming
Programming Languages
1 37 (18.59%) C#
2 35 (17.59%) JavaScript
3 29 (14.57%) SQL
4 19 (9.55%) Java
5 17 (8.54%) Apex Code
6 10 (5.03%) Python
7 9 (4.52%) PowerShell
8 6 (3.02%) PHP
9 5 (2.51%) TypeScript
10 3 (1.51%) Clipper
11 2 (1.01%) C
11 2 (1.01%) C++
12 1 (0.50%) Data Analysis Expressions (DAX)
12 1 (0.50%) ES6
12 1 (0.50%) X++
Qualifications
1 22 (11.06%) Degree
2 18 (9.05%) Security Cleared
3 17 (8.54%) SC Cleared
4 9 (4.52%) Computer Science Degree
5 7 (3.52%) HND
5 7 (3.52%) Master's Degree
6 4 (2.01%) BC Cleared
7 2 (1.01%) Microsoft Certification
8 1 (0.50%) ITIL Foundation Certificate
8 1 (0.50%) MCP
8 1 (0.50%) PMI Certification
8 1 (0.50%) Postgraduate
8 1 (0.50%) PRINCE2 Certification
8 1 (0.50%) Six Sigma Green Belt
Quality Assurance & Compliance
1 15 (7.54%) QA
2 6 (3.02%) SLA
3 5 (2.51%) HMG Security Policy Framework
4 3 (1.51%) Data Quality
5 1 (0.50%) GDPR
5 1 (0.50%) ISO/IEC 27001
System Software
1 11 (5.53%) Active Directory
2 7 (3.52%) VMware Infrastructure
3 5 (2.51%) Virtual Machines
3 5 (2.51%) VMware ESXi
4 3 (1.51%) Docker
4 3 (1.51%) XenApp
5 1 (0.50%) Hyper-V
5 1 (0.50%) vSphere
Systems Management
1 1 (0.50%) Ansible
1 1 (0.50%) Backup Exec
1 1 (0.50%) SCCM
1 1 (0.50%) Single Sign-On
1 1 (0.50%) Terraform
Vendors
1 83 (41.71%) Microsoft
2 53 (26.63%) Salesforce.com
3 9 (4.52%) Adobe
3 9 (4.52%) Oracle
4 7 (3.52%) VMware
5 6 (3.02%) CODA
6 4 (2.01%) Citrix
6 4 (2.01%) Sitecore
7 3 (1.51%) Kofax
7 3 (1.51%) Salesforce Marketing Cloud
8 2 (1.01%) Ariba
8 2 (1.01%) Cisco
8 2 (1.01%) Concur
8 2 (1.01%) Dell
8 2 (1.01%) Gigya
8 2 (1.01%) hybris
8 2 (1.01%) Kronos
8 2 (1.01%) SAP
8 2 (1.01%) Tableau
9 1 (0.50%) Demandware