Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 61 71 69
Rank change year-on-year +10 -2 -23
Contract jobs citing CRM 262 225 288
As % of all contract IT jobs advertised in the City of London 3.70% 3.41% 3.15%
As % of the Processes & Methodologies category 4.19% 3.90% 3.75%
Number of daily rates quoted 187 169 199
City of London median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -10.61%
10th Percentile £312 £311 £224
90th Percentile £575 £578 £617
Central London median daily rate £450 £450 £400
% change year-on-year - +12.50% -8.57%
Number of hourly rates quoted 1 0 3
City of London median hourly rate £20.50 - £62.50
10th Percentile £19.25 - £28.15
90th Percentile £21.75 - £66.25
Central London median hourly rate £20.50 - £41.75

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6257 5765 7677
As % of all contract IT jobs advertised in the City of London 88.28% 87.41% 83.98%
Number of daily rates quoted 4969 4616 6106
City of London median daily rate £513 £475 £465
Median daily rate % change year-on-year +7.89% +2.15% +3.33%
10th Percentile £325 £313 £288
90th Percentile £688 £664 £650
Central London median daily rate £500 £475 £455
% change year-on-year +5.26% +4.40% +1.11%
Number of hourly rates quoted 59 53 74
City of London median hourly rate £20.00 £20.00 £21.13
Median hourly rate % change year-on-year - -5.33% +11.18%
10th Percentile £13.34 £13.75 £10.91
90th Percentile £30.90 £54.03 £45.15
Central London median hourly rate £20.25 £19.46 £21.00
% change year-on-year +4.06% -7.33% +16.73%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the City of London.

Contractor daily rate trend for CRM in the City of London

CRM
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing CRM in the City of London over the 6 months to 20 November 2017.

Contractor daily rate histogram for CRM in the City of London

CRM
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the City of London.

Contractor hourly rate trend for CRM in the City of London

For the 6 months to 20 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for CRM.

1 151 (57.63%) Dynamics CRM
2 132 (50.38%) Microsoft
3 98 (37.40%) Finance
4 86 (32.82%) Agile Software Development
5 64 (24.43%) .NET
6 53 (20.23%) Salesforce.com
7 50 (19.08%) JavaScript
8 47 (17.94%) SQL
8 47 (17.94%) Banking
9 45 (17.18%) C#
10 40 (15.27%) ERP
11 39 (14.89%) Stakeholder Management
12 35 (13.36%) User Acceptance Testing
12 35 (13.36%) Workflow
13 33 (12.60%) CSS
14 32 (12.21%) HTML
15 30 (11.45%) Asset Management
16 29 (11.07%) Migration
16 29 (11.07%) SDLC
17 28 (10.69%) Analytical Skills
18 26 (9.92%) Dynamics 365
18 26 (9.92%) Investment Management
18 26 (9.92%) SQL Server
19 25 (9.54%) QA
20 24 (9.16%) Marketing
20 24 (9.16%) Project Management
21 23 (8.78%) jQuery
22 22 (8.40%) Web Services
23 21 (8.02%) Data Migration
24 20 (7.63%) Wealth Management

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (5.73%) SharePoint
2 14 (5.34%) CMS
3 8 (3.05%) Drupal
4 7 (2.67%) Apache Solr
4 7 (2.67%) Skype for Business
5 4 (1.53%) MS Exchange
5 4 (1.53%) Mule
6 3 (1.15%) BizTalk Server
6 3 (1.15%) NServiceBus
7 2 (0.76%) Apache Spark
7 2 (0.76%) SAS
7 2 (0.76%) SharePoint 2013
7 2 (0.76%) WebSphere
8 1 (0.38%) Apache
8 1 (0.38%) Confluence
Applications
1 19 (7.25%) Microsoft Excel
2 13 (4.96%) MS Visio
3 7 (2.67%) Microsoft Office
4 5 (1.91%) Microsoft Project
5 3 (1.15%) Microsoft PowerPoint
Business Applications
1 151 (57.63%) Dynamics CRM
2 15 (5.73%) Salesforce.com CRM
3 8 (3.05%) Dynamics AX
4 4 (1.53%) Oracle Retail
5 3 (1.15%) Adobe Campaign
5 3 (1.15%) Radian6
5 3 (1.15%) SAP CRM
5 3 (1.15%) Social Studio
6 2 (0.76%) NetSuite
6 2 (0.76%) Oracle Financials
6 2 (0.76%) PeopleSoft Financials
7 1 (0.38%) Dynamics NAV
7 1 (0.38%) FastStats
7 1 (0.38%) JDE OneWorld
7 1 (0.38%) PeopleSoft CRM
7 1 (0.38%) SAP ERP
7 1 (0.38%) SAP FI
7 1 (0.38%) SAP HR
7 1 (0.38%) Siebel CRM
Cloud Services
1 26 (9.92%) Dynamics 365
2 18 (6.87%) Office 365
3 17 (6.49%) Microsoft Azure
4 11 (4.20%) SaaS
5 10 (3.82%) PaaS
6 7 (2.67%) Amazon AWS
6 7 (2.67%) Force.com
6 7 (2.67%) IaaS
6 7 (2.67%) Salesforce Service Cloud
7 4 (1.53%) GitHub
8 3 (1.15%) Salesforce Sales Cloud
9 2 (0.76%) Amazon EMR
9 2 (0.76%) Amazon S3
9 2 (0.76%) AWS Data Pipeline
9 2 (0.76%) Cloud Computing
10 1 (0.38%) Amazon EC2
10 1 (0.38%) Heroku
10 1 (0.38%) Responsys
Communications & Networking
1 7 (2.67%) Skype
2 6 (2.29%) NetScaler
3 3 (1.15%) CTI
4 2 (0.76%) LAN
4 2 (0.76%) Unified Communications
5 1 (0.38%) DMZ
5 1 (0.38%) Extranet
5 1 (0.38%) Fibre Channel
5 1 (0.38%) Firewall
5 1 (0.38%) Internet
5 1 (0.38%) Intranet
5 1 (0.38%) iSCSI
5 1 (0.38%) Reverse Proxy
5 1 (0.38%) VLAN
5 1 (0.38%) VPN
5 1 (0.38%) WAN
Database & Business Intelligence
1 26 (9.92%) SQL Server
2 9 (3.44%) SQL Server Reporting Services
3 7 (2.67%) SQL Server Integration Services
4 6 (2.29%) Data Warehouse
4 6 (2.29%) Power BI
5 4 (1.53%) Azure SQL Database
5 4 (1.53%) MongoDB
5 4 (1.53%) MySQL
6 3 (1.15%) Amazon RDS
6 3 (1.15%) Big Data
7 2 (0.76%) Amazon Redshift
7 2 (0.76%) NoSQL
7 2 (0.76%) Pentaho
7 2 (0.76%) SAP BW
7 2 (0.76%) SQL Server 2008
8 1 (0.38%) BusinessObjects
8 1 (0.38%) Crystal Reports
8 1 (0.38%) MS Access
8 1 (0.38%) RDBMS
8 1 (0.38%) SQL Server Analysis Services
Development Applications
1 12 (4.58%) Jenkins
2 11 (4.20%) JIRA
3 9 (3.44%) Git (software)
3 9 (3.44%) Visual Studio
4 8 (3.05%) Team Foundation Server
5 4 (1.53%) Visual Studio Team System
6 3 (1.15%) QUnit
6 3 (1.15%) SpecFlow
7 2 (0.76%) NUnit
7 2 (0.76%) Subversion
8 1 (0.38%) Bitbucket
8 1 (0.38%) Bower
8 1 (0.38%) ERwin
8 1 (0.38%) Grunt
8 1 (0.38%) Moq
8 1 (0.38%) MSTest
8 1 (0.38%) PhpStorm
8 1 (0.38%) TeamCity
8 1 (0.38%) Vagrant
8 1 (0.38%) Xcode
General
1 98 (37.40%) Finance
2 47 (17.94%) Banking
3 24 (9.16%) Marketing
4 12 (4.58%) Advertising
5 10 (3.82%) Investment Banking
6 9 (3.44%) Retail
7 8 (3.05%) Front Office
7 8 (3.05%) Legal
8 5 (1.91%) Back Office
9 4 (1.53%) Financial Institution
10 3 (1.15%) Billing
10 3 (1.15%) Publishing
10 3 (1.15%) Telecoms
11 2 (0.76%) Retail Banking
11 2 (0.76%) Russian Language
11 2 (0.76%) Turkish Language
12 1 (0.38%) General Ledger
12 1 (0.38%) Law
12 1 (0.38%) Multimedia
Job Titles
1 83 (31.68%) Developer
2 69 (26.34%) Analyst
3 43 (16.41%) CRM Developer
4 38 (14.50%) Business Analyst
5 36 (13.74%) Dynamics CRM Developer
6 30 (11.45%) Microsoft Developer
7 29 (11.07%) CRM Analyst
8 25 (9.54%) Consultant
9 23 (8.78%) Project Manager
10 17 (6.49%) CRM Business Analyst
11 16 (6.11%) Architect
12 14 (5.34%) CRM Consultant
13 13 (4.96%) Dynamics CRM Consultant
13 13 (4.96%) Salesforce Analyst
14 11 (4.20%) Microsoft CRM Consultant
14 11 (4.20%) Salesforce Business Analyst
15 10 (3.82%) CRM Manager
16 9 (3.44%) CRM Project Manager
16 9 (3.44%) Solutions Architect
16 9 (3.44%) Support Analyst
Libraries, Frameworks & Software Standards
1 64 (24.43%) .NET
2 33 (12.60%) CSS
3 32 (12.21%) HTML
4 23 (8.78%) jQuery
5 22 (8.40%) Web Services
6 19 (7.25%) AngularJS
7 15 (5.73%) ASP.NET Web API
8 14 (5.34%) HTML5
9 12 (4.58%) .NET Framework
10 10 (3.82%) ASP.NET
11 9 (3.44%) ASP.NET MVC
11 9 (3.44%) WCF
12 8 (3.05%) CSS3
12 8 (3.05%) Visualforce
13 7 (2.67%) Ajax
14 6 (2.29%) Angular 2
14 6 (2.29%) REST
14 6 (2.29%) SOAP
14 6 (2.29%) XML
15 5 (1.91%) Middleware
Miscellaneous
1 28 (10.69%) Analytical Skills
2 8 (3.05%) Fintech
2 8 (3.05%) Mobile App
3 7 (2.67%) Greenfield Project
3 7 (2.67%) User Experience
4 6 (2.29%) Fixed Income
5 5 (1.91%) Computer Science
5 5 (1.91%) Enterprise Software
6 4 (1.53%) Social Media
7 3 (1.15%) Hedge funds
7 3 (1.15%) IVR
8 2 (0.76%) Data Centre
8 2 (0.76%) Equities
8 2 (0.76%) iPad
8 2 (0.76%) Management Information System
8 2 (0.76%) Reference Data
8 2 (0.76%) Virtual Team
9 1 (0.38%) Cloud Native
9 1 (0.38%) Smart Home
9 1 (0.38%) VxBlock/Vblock
Operating Systems
1 5 (1.91%) Windows
1 5 (1.91%) Windows Server
2 2 (0.76%) Apple iOS
2 2 (0.76%) Unix
3 1 (0.38%) Linux
3 1 (0.38%) Solaris
3 1 (0.38%) Windows Server 2008
Processes & Methodologies
1 86 (32.82%) Agile Software Development
2 40 (15.27%) ERP
3 39 (14.89%) Stakeholder Management
4 35 (13.36%) User Acceptance Testing
4 35 (13.36%) Workflow
5 30 (11.45%) Asset Management
6 29 (11.07%) Migration
6 29 (11.07%) SDLC
7 26 (9.92%) Investment Management
8 24 (9.16%) Project Management
9 21 (8.02%) Data Migration
10 20 (7.63%) Wealth Management
11 16 (6.11%) Business Analysis
11 16 (6.11%) E-Commerce
12 15 (5.73%) Change Management
12 15 (5.73%) MVC
12 15 (5.73%) Test Scripting
13 14 (5.34%) Scrum
14 13 (4.96%) Data Analysis
14 13 (4.96%) PRINCE2
Programming Languages
1 50 (19.08%) JavaScript
2 47 (17.94%) SQL
3 45 (17.18%) C#
4 12 (4.58%) Java
5 11 (4.20%) Apex Code
6 8 (3.05%) PHP
7 7 (2.67%) PowerShell
8 5 (1.91%) Python
9 2 (0.76%) Apple Swift
9 2 (0.76%) R
9 2 (0.76%) T-SQL
9 2 (0.76%) VB
10 1 (0.38%) C++
10 1 (0.38%) Perl
10 1 (0.38%) VB.NET
Qualifications
1 16 (6.11%) Degree
2 5 (1.91%) Microsoft Certification
3 4 (1.53%) APMP
3 4 (1.53%) Computer Science Degree
4 3 (1.15%) PRINCE2 Practitioner
5 2 (0.76%) Six Sigma Green Belt
6 1 (0.38%) CISA
6 1 (0.38%) Cisco Certification
6 1 (0.38%) CISM
6 1 (0.38%) CISSP
6 1 (0.38%) ISEB
6 1 (0.38%) ISTQB Foundation Certification
6 1 (0.38%) PMI Certification
6 1 (0.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 25 (9.54%) QA
2 3 (1.15%) GDPR
2 3 (1.15%) PMO
3 1 (0.38%) Cyber Essentials
3 1 (0.38%) Data Quality
3 1 (0.38%) ISO/IEC 27001
3 1 (0.38%) Solvency II
System Software
1 7 (2.67%) VMware Infrastructure
2 6 (2.29%) XenApp
3 4 (1.53%) vSphere
4 3 (1.15%) Active Directory
4 3 (1.15%) Hyper-V
5 2 (0.76%) Microsoft App-V
5 2 (0.76%) Terminal Services
5 2 (0.76%) VMware ESXi
5 2 (0.76%) XenDesktop
5 2 (0.76%) XenServer
6 1 (0.38%) Docker
6 1 (0.38%) NFS
6 1 (0.38%) Virtual Machines
Systems Management
1 4 (1.53%) MOM
2 2 (0.76%) Rundeck
2 2 (0.76%) SCCM
3 1 (0.38%) Systems Management Server (SMS)
3 1 (0.38%) vMotion
Vendors
1 132 (50.38%) Microsoft
2 53 (20.23%) Salesforce.com
3 14 (5.34%) SAP
4 9 (3.44%) Informatica
5 8 (3.05%) Oracle
5 8 (3.05%) Salesforce Marketing Cloud
5 8 (3.05%) VMware
6 6 (2.29%) Citrix
7 4 (1.53%) Siebel
7 4 (1.53%) TIBCO
8 3 (1.15%) Adobe
8 3 (1.15%) Cisco
8 3 (1.15%) Conga
8 3 (1.15%) DocuSign
8 3 (1.15%) Pardot
8 3 (1.15%) PeopleSoft
8 3 (1.15%) Retek
9 2 (0.76%) Hyperion
9 2 (0.76%) Tableau
9 2 (0.76%) Vertica