CRM Contracts in the City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM) London / City of London
Location	3 months to 23 Jun 2017	Same period 2016	Same period 2015
Rank	83	53	39
Rank change year-on-year	-30	-14
Contract jobs citing CRM	85	133	256
As % of all contract IT jobs advertised in the City of London	2.58%	3.93%	4.41%
As % of the Processes & Methodologies category	2.92%	4.58%	5.44%
Number of daily rates quoted	64	112	180
Median daily rate	£444	£406	£450
Median daily rate % change year-on-year	+9.23%	-9.72%
90% offered a daily rate of more than	£350	£292	£325
10% offered a daily rate of more than	£582	£550	£600
UK excluding London median daily rate	£413	£400	£375
% change year-on-year	+3.12%	+6.66%
Number of hourly rates quoted	0	1	2
Median hourly rate	-	£26.00	£62.50
Median hourly rate % change year-on-year	-	-58.40%
UK excluding London median hourly rate	£35.75	£20.00	£16.00
% change year-on-year	+78.75%	+25.00%

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process and methodology skills.

Contract Process & Methodology Skills City of London
Contract job vacancies with a requirement for process and methodology skills	2907	2906	4704
As % of all contract IT job vacancies advertised in the City of London	88.09%	85.87%	80.95%
Number of daily rates quoted	2235	2375	3702
Median daily rate	£500	£475	£473
Median daily rate % change year-on-year	+5.26%	+0.52%
90% offered a daily rate of more than	£350	£335	£325
10% offered a daily rate of more than	£650	£625	£625
UK excluding London median daily rate	£415	£400	£383
% change year-on-year	+3.75%	+4.57%
Number of hourly rates quoted	25	25	56
Median hourly rate	£20.00	£19.00	£24.50
Median hourly rate % change year-on-year	+5.26%	-22.44%
90% offered a hourly rate of more than	£14.75	£12.50	£15.00
10% offered a hourly rate of more than	£41.00	£31.50	£55.50
UK excluding London median hourly rate	£33.50	£28.50	£30.00
% change year-on-year	+17.54%	-5.00%

CRM
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in the City of London

CRM
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the City of London.

Contractor daily rate trend for CRM in the City of London

CRM
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing CRM in the City of London over the 3 months to 23 June 2017.

Contractor daily rate histogram for CRM in the City of London

CRM
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the City of London.

Contractor hourly rate trend for CRM in the City of London

CRM
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for CRM.

1	118 (59.60%)	Dynamics CRM
2	96 (48.48%)	Microsoft
3	75 (37.88%)	Finance
4	50 (25.25%)	C#
5	48 (24.24%)	Agile Software Development
6	44 (22.22%)	.NET
7	40 (20.20%)	ERP
8	33 (16.67%)	Project Management
9	32 (16.16%)	Salesforce.com
9	32 (16.16%)	SQL
10	30 (15.15%)	SQL Server
11	29 (14.65%)	Web Services
12	28 (14.14%)	Stakeholder Management
13	27 (13.64%)	Banking
14	25 (12.63%)	JavaScript

14	25 (12.63%)	SharePoint
15	24 (12.12%)	Scrum
15	24 (12.12%)	Team Foundation Server
16	23 (11.62%)	Microsoft Azure
16	23 (11.62%)	BizTalk Server
16	23 (11.62%)	Business Intelligence
16	23 (11.62%)	Marketing
17	21 (10.61%)	WCF
17	21 (10.61%)	TDD
17	21 (10.61%)	PRINCE2
18	20 (10.10%)	User Acceptance Testing
18	20 (10.10%)	Dynamics 365
19	19 (9.60%)	JIRA
19	19 (9.60%)	Windows
20	18 (9.09%)	Dynamics AX

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
Systems Management
Vendors

Application Platforms
1	25 (12.63%)	SharePoint
2	23 (11.62%)	BizTalk Server
3	16 (8.08%)	IIS
4	3 (1.52%)	Drupal
4	3 (1.52%)	WordPress
5	2 (1.01%)	Apache
5	2 (1.01%)	Confluence
5	2 (1.01%)	Kentico
5	2 (1.01%)	Mule
5	2 (1.01%)	Oracle SOA Suite
5	2 (1.01%)	SAS
6	1 (0.51%)	Apache Spark
6	1 (0.51%)	CMS
6	1 (0.51%)	Magnolia
6	1 (0.51%)	MS Exchange
6	1 (0.51%)	NServiceBus

Applications
1	13 (6.57%)	Microsoft Excel
1	13 (6.57%)	Microsoft Project
2	7 (3.54%)	MS Visio
3	6 (3.03%)	Microsoft Office
4	3 (1.52%)	Microsoft PowerPoint
4	3 (1.52%)	Photoshop
5	1 (0.51%)	SPSS

Business Applications
1	118 (59.60%)	Dynamics CRM
2	18 (9.09%)	Dynamics AX
3	7 (3.54%)	Salesforce.com CRM
4	5 (2.53%)	SAP CRM
5	3 (1.52%)	SAP Hybris
6	2 (1.01%)	Dynamics NAV
6	2 (1.01%)	Magento
7	1 (0.51%)	FastStats
7	1 (0.51%)	SAP HR
7	1 (0.51%)	Siebel CRM

Cloud Services
1	23 (11.62%)	Microsoft Azure
2	20 (10.10%)	Dynamics 365
3	16 (8.08%)	IaaS
3	16 (8.08%)	PaaS
4	11 (5.56%)	Office 365
5	9 (4.55%)	Salesforce Service Cloud
6	6 (3.03%)	SuccessFactors
7	4 (2.02%)	Heroku
8	3 (1.52%)	Amazon AWS
8	3 (1.52%)	GitHub
9	2 (1.01%)	FinancialForce.com
10	1 (0.51%)	Adobe Analytics
10	1 (0.51%)	Amazon EC2
10	1 (0.51%)	OneDrive
10	1 (0.51%)	SaaS
10	1 (0.51%)	Salesforce Sales Cloud

Communications & Networking
1	4 (2.02%)	Intranet
2	1 (0.51%)	Network Security
2	1 (0.51%)	SMS

Database & Business Intelligence
1	30 (15.15%)	SQL Server
2	18 (9.09%)	SQL Server 2008
2	18 (9.09%)	SQL Server Integration Services
3	5 (2.53%)	Big Data
4	4 (2.02%)	Power BI
4	4 (2.02%)	SQL Server Reporting Services
5	3 (1.52%)	Data Mining
6	2 (1.01%)	Hadoop
6	2 (1.01%)	MySQL
6	2 (1.01%)	NoSQL
6	2 (1.01%)	QlikView
7	1 (0.51%)	Amazon RDS
7	1 (0.51%)	Mahout
7	1 (0.51%)	Relational Database
7	1 (0.51%)	SAP BW
7	1 (0.51%)	SQL Server 2005
7	1 (0.51%)	SQL Server 2014
7	1 (0.51%)	SQL Server Analysis Services

Development Applications
1	24 (12.12%)	Team Foundation Server
2	19 (9.60%)	JIRA
3	3 (1.52%)	Dreamweaver
3	3 (1.52%)	Jenkins
3	3 (1.52%)	Visual Studio
4	2 (1.01%)	Bitbucket
4	2 (1.01%)	Eclipse
4	2 (1.01%)	Git (software)
4	2 (1.01%)	Oracle APEX
4	2 (1.01%)	SpecFlow
4	2 (1.01%)	TeamCity
5	1 (0.51%)	Octopus Deploy
5	1 (0.51%)	Selenium
5	1 (0.51%)	Visual Studio Team System
5	1 (0.51%)	WebDriver
5	1 (0.51%)	Xcode

General
1	75 (37.88%)	Finance
2	27 (13.64%)	Banking
3	23 (11.62%)	Marketing
4	10 (5.05%)	Legal
5	9 (4.55%)	Retail
6	6 (3.03%)	Advertising
6	6 (3.03%)	Law
7	4 (2.02%)	Financial Institution
7	4 (2.02%)	Investment Banking
8	3 (1.52%)	Publishing
9	2 (1.01%)	Automotive
9	2 (1.01%)	Billing
9	2 (1.01%)	Private Banking
10	1 (0.51%)	Dutch Language
10	1 (0.51%)	French Language
10	1 (0.51%)	Front Office
10	1 (0.51%)	Mandarin Language
10	1 (0.51%)	Retail Banking
10	1 (0.51%)	Telecoms
10	1 (0.51%)	Thai Language

Job Titles
1	66 (33.33%)	Developer
2	38 (19.19%)	Analyst
3	31 (15.66%)	Microsoft Developer
4	26 (13.13%)	Consultant
5	24 (12.12%)	Business Analyst
5	24 (12.12%)	CRM Developer
6	22 (11.11%)	Dynamics CRM Developer
7	19 (9.60%)	Project Manager
8	18 (9.09%)	Architect
9	16 (8.08%)	Dynamics AX Developer
10	14 (7.07%)	CRM Manager
11	12 (6.06%)	CRM Analyst
12	9 (4.55%)	Business Systems Analyst
12	9 (4.55%)	Lead Developer
12	9 (4.55%)	Salesforce Developer
13	8 (4.04%)	CRM Consultant
13	8 (4.04%)	Dynamics CRM Consultant
13	8 (4.04%)	Microsoft Consultant
13	8 (4.04%)	Microsoft CRM Consultant
13	8 (4.04%)	Technical Consultant

Libraries, Frameworks & Software Standards
1	44 (22.22%)	.NET
2	29 (14.65%)	Web Services
3	21 (10.61%)	WCF
4	16 (8.08%)	CSS
5	14 (7.07%)	HTML
6	13 (6.57%)	ASP.NET
7	10 (5.05%)	Visualforce
8	9 (4.55%)	AngularJS
9	8 (4.04%)	.NET Framework
9	8 (4.04%)	jQuery
9	8 (4.04%)	REST
10	7 (3.54%)	ASP.NET Web API
11	6 (3.03%)	Middleware
11	6 (3.03%)	XML
12	5 (2.53%)	COM
13	4 (2.02%)	JSON
14	3 (1.52%)	Node.js
14	3 (1.52%)	SOAP
14	3 (1.52%)	XML Schema
14	3 (1.52%)	XSLT

Miscellaneous
1	15 (7.58%)	Analytical Skills
2	5 (2.53%)	Greenfield Project
2	5 (2.53%)	Mobile App
2	5 (2.53%)	Social Media
3	4 (2.02%)	Enterprise Software
3	4 (2.02%)	Management Information System
3	4 (2.02%)	User Experience
4	3 (1.52%)	Computer Science
5	2 (1.01%)	EPoS
6	1 (0.51%)	Algorithms
6	1 (0.51%)	Contactless
6	1 (0.51%)	Credit Risk
6	1 (0.51%)	Digital Media
6	1 (0.51%)	Equities
6	1 (0.51%)	Fintech
6	1 (0.51%)	Fixed Income
6	1 (0.51%)	Foreign Exchange (FX)
6	1 (0.51%)	Hedge funds
6	1 (0.51%)	NHS
6	1 (0.51%)	Virtual Team

Operating Systems
1	19 (9.60%)	Windows
2	2 (1.01%)	Windows 10
3	1 (0.51%)	Apple iOS
3	1 (0.51%)	Linux
3	1 (0.51%)	Windows Server

Processes & Methodologies
1	48 (24.24%)	Agile Software Development
2	40 (20.20%)	ERP
3	33 (16.67%)	Project Management
4	28 (14.14%)	Stakeholder Management
5	24 (12.12%)	Scrum
6	23 (11.62%)	Business Intelligence
7	21 (10.61%)	PRINCE2
7	21 (10.61%)	TDD
8	20 (10.10%)	User Acceptance Testing
9	18 (9.09%)	SDLC
10	17 (8.59%)	Logistics
10	17 (8.59%)	Workflow
11	16 (8.08%)	Migration
12	14 (7.07%)	Business Analysis
13	13 (6.57%)	Waterfall
14	12 (6.06%)	Data Migration
15	11 (5.56%)	Data Analysis
15	11 (5.56%)	Wealth Management
16	10 (5.05%)	Analytics
16	10 (5.05%)	E-Commerce

Programming Languages
1	50 (25.25%)	C#
2	32 (16.16%)	SQL
3	25 (12.63%)	JavaScript
4	14 (7.07%)	Java
5	9 (4.55%)	Apex Code
6	6 (3.03%)	SOQL
6	6 (3.03%)	SOSL
7	3 (1.52%)	T-SQL
8	2 (1.01%)	R
8	2 (1.01%)	VBA
9	1 (0.51%)	ABAP
9	1 (0.51%)	Apple Swift
9	1 (0.51%)	C
9	1 (0.51%)	C++
9	1 (0.51%)	MATLAB
9	1 (0.51%)	Perl
9	1 (0.51%)	PHP
9	1 (0.51%)	PowerShell
9	1 (0.51%)	SPARQL

Qualifications
1	7 (3.54%)	PMI Certification
1	7 (3.54%)	PMP
2	6 (3.03%)	Degree
3	5 (2.53%)	PRINCE2 Practitioner
4	4 (2.02%)	Microsoft Certification
5	2 (1.01%)	ISEB
5	2 (1.01%)	PRINCE2 Certification
5	2 (1.01%)	Security Cleared
6	1 (0.51%)	APMG
6	1 (0.51%)	DV Cleared
6	1 (0.51%)	ISTQB
6	1 (0.51%)	ISTQB Foundation Certification
6	1 (0.51%)	ITIL Certification
6	1 (0.51%)	MCP
6	1 (0.51%)	MCSD
6	1 (0.51%)	SAP Certification

Quality Assurance & Compliance
1	13 (6.57%)	QA
2	3 (1.52%)	Data Quality
3	2 (1.01%)	PMO
4	1 (0.51%)	MiFID
4	1 (0.51%)	Solvency II

Systems Management
1	3 (1.52%)	MOM

Vendors
1	96 (48.48%)	Microsoft
2	32 (16.16%)	Salesforce.com
3	16 (8.08%)	SAP
4	4 (2.02%)	Tableau
5	3 (1.52%)	hybris
6	2 (1.01%)	iManage
6	2 (1.01%)	Informatica
6	2 (1.01%)	Marketo
6	2 (1.01%)	Oracle
6	2 (1.01%)	TIBCO
7	1 (0.51%)	Adobe
7	1 (0.51%)	Avaya
7	1 (0.51%)	Cloudera
7	1 (0.51%)	IBM
7	1 (0.51%)	Pega
7	1 (0.51%)	Sage
7	1 (0.51%)	Siebel
7	1 (0.51%)	Teradata
7	1 (0.51%)	Zuora