Period
to 9 December 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 9 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
Central London > City of London
6 months to
9 Dec 2018
Same period 2017 Same period 2016
Rank 137 63 78
Rank change year-on-year -74 +15 -4
Contract jobs citing CRM 129 267 220
As % of all contract IT jobs advertised in the City of London 1.82% 3.74% 3.35%
As % of the Processes & Methodologies category 2.08% 4.17% 3.78%
Number of daily rates quoted 92 191 165
City of London median daily rate £481 £450 £450
Median daily rate % change year-on-year +6.94% - +12.50%
10th Percentile £301 £310 £313
90th Percentile £625 £575 £588
Central London median daily rate £470 £450 £450
% change year-on-year +4.44% - +12.50%
Number of hourly rates quoted 0 1 0
City of London median hourly rate - £20.50 -
Central London median hourly rate - £20.50 -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,196 6,401 5,826
As % of all contract IT jobs advertised in the City of London 87.38% 89.59% 88.64%
Number of daily rates quoted 4,905 5,104 4,617
City of London median daily rate £510 £505 £475
Median daily rate % change year-on-year +0.99% +6.32% +1.06%
10th Percentile £325 £325 £319
90th Percentile £675 £688 £675
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +3.26%
Number of hourly rates quoted 88 59 53
City of London median hourly rate £18.70 £18.70 £20.00
Median hourly rate % change year-on-year - -6.50% -2.44%
10th Percentile £13.22 £13.00 £13.75
90th Percentile £33.60 £31.10 £55.00
Central London median hourly rate £19.00 £20.00 £19.00
% change year-on-year -5.00% +5.26% -5.00%

CRM
Job Vacancy Trend in the City of London

Job postings citing CRM as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for CRM in the City of London

CRM
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in the City of London.

Contractor daily rate trend for CRM in the City of London

CRM
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing CRM in the City of London over the 6 months to 9 December 2018.

Contractor daily rate histogram for CRM in the City of London

CRM
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in the City of London.

Contractor hourly rate trend for CRM in the City of London

For the 6 months to 9 December 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for CRM.

1 55 (42.64%) Dynamics CRM
2 49 (37.98%) Microsoft
3 48 (37.21%) Finance
4 40 (31.01%) Agile Software Development
5 36 (27.91%) Salesforce.com
6 29 (22.48%) Dynamics 365
7 25 (19.38%) SQL
8 22 (17.05%) Project Management
9 21 (16.28%) Stakeholder Management
10 20 (15.50%) SQL Server
10 20 (15.50%) Microsoft Azure
11 19 (14.73%) Windows
12 18 (13.95%) Workflow
12 18 (13.95%) Marketing
13 16 (12.40%) JavaScript
14 15 (11.63%) C#
14 15 (11.63%) JIRA
14 15 (11.63%) Salesforce.com CRM
15 14 (10.85%) Business Analysis
15 14 (10.85%) Scrum
16 13 (10.08%) Banking
16 13 (10.08%) Migration
17 12 (9.30%) Unix
18 11 (8.53%) .NET
18 11 (8.53%) Analytical Skills
19 10 (7.75%) Confluence
19 10 (7.75%) Office 365
19 10 (7.75%) Problem-Solving
19 10 (7.75%) PRINCE2
19 10 (7.75%) Linux

CRM
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.75%) Confluence
1 10 (7.75%) SharePoint
2 3 (2.33%) CMS
2 3 (2.33%) IIS
3 2 (1.55%) BizTalk Server
3 2 (1.55%) Skype for Business
3 2 (1.55%) Tomcat
4 1 (0.78%) Adobe Experience Manager
4 1 (0.78%) Apache Solr
4 1 (0.78%) Drupal
4 1 (0.78%) Sitecore CMS
4 1 (0.78%) SugarCRM
Applications
1 4 (3.10%) Microsoft Excel
1 4 (3.10%) Microsoft Office
2 3 (2.33%) Microsoft PowerPoint
3 1 (0.78%) MS Visio
3 1 (0.78%) Spreadsheet
Business Applications
1 55 (42.64%) Dynamics CRM
2 15 (11.63%) Salesforce.com CRM
3 3 (2.33%) Dynamics AX
3 3 (2.33%) SAP Hybris
4 2 (1.55%) Dynamics NAV
5 1 (0.78%) NetSuite
5 1 (0.78%) Oracle CRM
5 1 (0.78%) Payment Gateway
5 1 (0.78%) Raiser's Edge
5 1 (0.78%) SAP CRM
5 1 (0.78%) SAP Oil and Gas
Cloud Services
1 29 (22.48%) Dynamics 365
2 20 (15.50%) Microsoft Azure
3 10 (7.75%) Office 365
4 6 (4.65%) Amazon AWS
5 5 (3.88%) Azure Active Directory
5 5 (3.88%) IaaS
6 3 (2.33%) Amazon S3
6 3 (2.33%) Force.com
7 2 (1.55%) Adobe Analytics
7 2 (1.55%) Amazon EC2
7 2 (1.55%) Amazon Kinesis
7 2 (1.55%) AWS Lambda
7 2 (1.55%) Google Analytics
7 2 (1.55%) OneDrive
7 2 (1.55%) Salesforce Service Cloud
7 2 (1.55%) Serverless
8 1 (0.78%) Amazon CloudWatch
8 1 (0.78%) GitHub
8 1 (0.78%) Virtual Private Cloud
8 1 (0.78%) Yammer
Communications & Networking
1 3 (2.33%) Skype
2 1 (0.78%) Firewall
2 1 (0.78%) HTTP
2 1 (0.78%) Internet
2 1 (0.78%) Intranet
2 1 (0.78%) Remote Desktop
2 1 (0.78%) VoIP
2 1 (0.78%) VPN
2 1 (0.78%) Wi-Fi
Database & Business Intelligence
1 20 (15.50%) SQL Server
2 6 (4.65%) Power BI
3 4 (3.10%) Data Warehouse
3 4 (3.10%) MySQL
4 3 (2.33%) MongoDB
5 2 (1.55%) Big Data
5 2 (1.55%) NoSQL
5 2 (1.55%) Oracle Database
5 2 (1.55%) Oracle Database 11g
5 2 (1.55%) QlikView
5 2 (1.55%) RDBMS
5 2 (1.55%) Relational Database
5 2 (1.55%) SQL Server Reporting Services
6 1 (0.78%) Amazon RDS
6 1 (0.78%) Amazon Redshift
6 1 (0.78%) GIS
6 1 (0.78%) Oracle Reports
6 1 (0.78%) SAP HANA
6 1 (0.78%) SQL Server Analysis Services
6 1 (0.78%) SQL Server Integration Services
Development Applications
1 15 (11.63%) JIRA
2 9 (6.98%) Visual Studio
3 7 (5.43%) JIRA Agile
4 5 (3.88%) Git (software)
5 2 (1.55%) Eclipse
5 2 (1.55%) Octopus Deploy
5 2 (1.55%) Team Foundation Server
5 2 (1.55%) TeamCity
5 2 (1.55%) Visual Studio Team System
6 1 (0.78%) Mocha
6 1 (0.78%) PowerDesigner
6 1 (0.78%) Selenium
General
1 48 (37.21%) Finance
2 18 (13.95%) Marketing
3 13 (10.08%) Banking
4 8 (6.20%) Retail
5 6 (4.65%) Front Office
6 5 (3.88%) Legal
7 4 (3.10%) Advertising
8 3 (2.33%) Investment Banking
9 2 (1.55%) Back Office
9 2 (1.55%) Private Banking
9 2 (1.55%) Publishing
9 2 (1.55%) Telecoms
10 1 (0.78%) Billing
10 1 (0.78%) Digital Economy
10 1 (0.78%) Financial Institution
10 1 (0.78%) Manufacturing
Job Titles
1 33 (25.58%) Analyst
2 26 (20.16%) Developer
3 23 (17.83%) Project Manager
4 18 (13.95%) Business Analyst
5 14 (10.85%) Consultant
6 13 (10.08%) CRM Manager
7 12 (9.30%) Administrator
8 9 (6.98%) CRM Developer
8 9 (6.98%) CRM Project Manager
8 9 (6.98%) Dynamics CRM Developer
8 9 (6.98%) Salesforce Analyst
9 8 (6.20%) Architect
9 8 (6.20%) Production Support Analyst
9 8 (6.20%) Salesforce Support
9 8 (6.20%) Support Analyst
10 7 (5.43%) Business Manager
11 6 (4.65%) Banking Analyst
11 6 (4.65%) Business Project Manager
11 6 (4.65%) CRM Consultant
11 6 (4.65%) Project Analyst
Libraries, Frameworks & Software Standards
1 11 (8.53%) .NET
2 7 (5.43%) HTML
3 6 (4.65%) Node.js
3 6 (4.65%) REST
4 5 (3.88%) jQuery
5 4 (3.10%) SOAP
5 4 (3.10%) Visualforce
5 4 (3.10%) Web Services
6 3 (2.33%) AngularJS
6 3 (2.33%) ASP.NET
6 3 (2.33%) CSS
6 3 (2.33%) XML
7 2 (1.55%) JSON
7 2 (1.55%) Middleware
8 1 (0.78%) .NET Framework
8 1 (0.78%) Ajax
8 1 (0.78%) Entity Framework
8 1 (0.78%) WCF
8 1 (0.78%) XSD
8 1 (0.78%) XSLT
Miscellaneous
1 11 (8.53%) Analytical Skills
2 7 (5.43%) Greenfield Project
3 4 (3.10%) iPad
3 4 (3.10%) Management Information System
3 4 (3.10%) Self-Motivation
4 3 (2.33%) Fintech
4 3 (2.33%) Fixed Income
5 2 (1.55%) Clustering
5 2 (1.55%) Equities
5 2 (1.55%) Reinsurance
6 1 (0.78%) Enterprise Software
6 1 (0.78%) Foreign Exchange (FX)
6 1 (0.78%) Hedge funds
6 1 (0.78%) Mobile App
6 1 (0.78%) N-Tier
6 1 (0.78%) PMI
6 1 (0.78%) Smartphone
6 1 (0.78%) Social Media
6 1 (0.78%) Tandem
6 1 (0.78%) User Experience
Operating Systems
1 19 (14.73%) Windows
2 12 (9.30%) Unix
3 10 (7.75%) Linux
4 5 (3.88%) Windows 10
4 5 (3.88%) Windows Server
5 2 (1.55%) Windows Server 2008
6 1 (0.78%) Mac OS X
Processes & Methodologies
1 40 (31.01%) Agile Software Development
2 22 (17.05%) Project Management
3 21 (16.28%) Stakeholder Management
4 18 (13.95%) Workflow
5 14 (10.85%) Business Analysis
5 14 (10.85%) Scrum
6 13 (10.08%) Migration
7 10 (7.75%) Business Intelligence
7 10 (7.75%) PRINCE2
7 10 (7.75%) Problem-Solving
8 9 (6.98%) ERP
8 9 (6.98%) User Acceptance Testing
9 8 (6.20%) Change Management
10 7 (5.43%) Business Transformation
10 7 (5.43%) Data Migration
10 7 (5.43%) Data Modelling
10 7 (5.43%) E-Commerce
11 6 (4.65%) Asset Management
11 6 (4.65%) Deployment Automation
11 6 (4.65%) ETL
Programming Languages
1 25 (19.38%) SQL
2 16 (12.40%) JavaScript
3 15 (11.63%) C#
4 5 (3.88%) Apex Code
5 4 (3.10%) SOQL
6 3 (2.33%) Java
7 2 (1.55%) PL/SQL
7 2 (1.55%) PowerShell
7 2 (1.55%) Shell Script
7 2 (1.55%) VBA
8 1 (0.78%) C
8 1 (0.78%) ES6
8 1 (0.78%) Python
8 1 (0.78%) T-SQL
8 1 (0.78%) TypeScript
Qualifications
1 4 (3.10%) Degree
2 3 (2.33%) ISEB
2 3 (2.33%) Microsoft Certification
2 3 (2.33%) PMI Certification
3 2 (1.55%) APMG
3 2 (1.55%) PMP
3 2 (1.55%) PRINCE2 Practitioner
4 1 (0.78%) APMP
4 1 (0.78%) Computer Science Degree
4 1 (0.78%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (4.65%) Data Quality
2 3 (2.33%) SLA
3 2 (1.55%) QA
4 1 (0.78%) GDPR
System Software
1 5 (3.88%) Active Directory
1 5 (3.88%) Hyper-V
2 2 (1.55%) Docker
Systems Management
1 5 (3.88%) SCCM
1 5 (3.88%) SCOM
2 2 (1.55%) Failover Clustering
Vendors
1 49 (37.98%) Microsoft
2 36 (27.91%) Salesforce.com
3 7 (5.43%) Oracle
4 5 (3.88%) SAP
5 4 (3.10%) Tableau
6 3 (2.33%) Adobe
6 3 (2.33%) Google
6 3 (2.33%) hybris
6 3 (2.33%) VMware
7 2 (1.55%) Citrix
7 2 (1.55%) Pardot
7 2 (1.55%) Pega
7 2 (1.55%) Salesforce Marketing Cloud
7 2 (1.55%) Talend
8 1 (0.78%) Canon
8 1 (0.78%) Marketo
8 1 (0.78%) MuleSoft
8 1 (0.78%) Nintex
8 1 (0.78%) SnapLogic
8 1 (0.78%) Xerox