Period
to 19 December 2018

The median contractor rate for a 2nd Line Support was £180 per day in advertised job vacancies in the East Midlands during the 6 months to 19 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England > East Midlands
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 96 117 124
Rank change year-on-year +21 +7 -36
Contract jobs requiring a 2nd Line Support 39 33 30
As % of all contract IT jobs advertised in the East Midlands 1.50% 1.03% 0.92%
As % of the Job Titles category 1.57% 1.08% 0.96%
Number of daily rates quoted 14 20 9
East Midlands median daily rate £180 £125 £170
Median daily rate % change year-on-year +44.00% -26.47% +25.93%
10th Percentile £143 £99 £127
90th Percentile £244 £218 £238
England median daily rate £163 £145 £165
% change year-on-year +12.07% -12.12% -
Number of hourly rates quoted 16 9 11
East Midlands median hourly rate £15.50 £13.50 £15.00
Median hourly rate % change year-on-year +14.81% -10.00% +15.38%
10th Percentile £13.18 £12.83 £10.50
90th Percentile £17.50 £15.70 £20.63
England median hourly rate £16.00 £14.50 £15.25
% change year-on-year +10.34% -4.92% +1.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,480 3,064 3,123
% of contract IT jobs with a recognized job title 95.24% 95.27% 96.03%
Number of daily rates quoted 1,592 1,886 1,959
East Midlands median daily rate £400 £385 £388
Median daily rate % change year-on-year +3.90% -0.65% +3.33%
10th Percentile £230 £219 £213
90th Percentile £550 £550 £563
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.03%
Number of hourly rates quoted 152 173 134
East Midlands median hourly rate £14.50 £15.00 £13.50
Median hourly rate % change year-on-year -3.33% +11.11% +3.85%
10th Percentile £9.52 £9.75 £9.30
90th Percentile £27.25 £45.00 £42.50
England median hourly rate £18.70 £18.70 £18.00
% change year-on-year - +3.89% -

2nd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the East Midlands.

Contractor daily rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing 2nd Line Support in the East Midlands over the 6 months to 19 December 2018.

Contractor daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in the East Midlands.

Contractor hourly rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 19 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +17 16 £180 +44.00%
Northamptonshire -7 10 £180 +33.33% 6
Lincolnshire +10 5 - -
Nottinghamshire +7 4 £250 -23.08% 2
Leicestershire +9 3 £168 +42.55% 3
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 19 December 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 26 (66.67%) Active Directory
2 24 (61.54%) Windows
3 22 (56.41%) Microsoft
4 12 (30.77%) ITIL
5 11 (28.21%) Microsoft Certification
5 11 (28.21%) Windows 7
6 10 (25.64%) Server Management
7 9 (23.08%) Windows 10
7 9 (23.08%) Microsoft Office
8 5 (12.82%) Symantec
8 5 (12.82%) Citrix
8 5 (12.82%) SLA
8 5 (12.82%) Cisco
8 5 (12.82%) VMware
9 4 (10.26%) SCCM
9 4 (10.26%) SC Cleared
9 4 (10.26%) Security Cleared
9 4 (10.26%) VMware Infrastructure
9 4 (10.26%) Office 365
10 3 (7.69%) Symantec Endpoint Protection
10 3 (7.69%) Remedy
10 3 (7.69%) Norton AntiVirus
10 3 (7.69%) Application Packaging
10 3 (7.69%) Hyper-V
10 3 (7.69%) Altiris
11 2 (5.13%) Smartphone
11 2 (5.13%) Incident Management
11 2 (5.13%) Microsoft Azure
11 2 (5.13%) Fat Client
11 2 (5.13%) Thin Client

2nd Line Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) MS Exchange
2 1 (2.56%) Exchange Server 2003
2 1 (2.56%) Exchange Server 2010
2 1 (2.56%) Skype for Business
Applications
1 9 (23.08%) Microsoft Office
Cloud Services
1 4 (10.26%) Office 365
2 2 (5.13%) Microsoft Azure
3 1 (2.56%) Azure Active Directory
Communications & Networking
1 2 (5.13%) Unified Communications
2 1 (2.56%) DHCP
2 1 (2.56%) DNS
2 1 (2.56%) Firewall
2 1 (2.56%) Remote Desktop
2 1 (2.56%) SAN
2 1 (2.56%) Skype
2 1 (2.56%) VPN
2 1 (2.56%) Wireless
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 2 (5.13%) Finance
2 1 (2.56%) Telecoms
Miscellaneous
1 2 (5.13%) Fat Client
1 2 (5.13%) Smartphone
1 2 (5.13%) Thin Client
2 1 (2.56%) Blackberry
2 1 (2.56%) Data Centre
2 1 (2.56%) iPad
Operating Systems
1 24 (61.54%) Windows
2 11 (28.21%) Windows 7
3 9 (23.08%) Windows 10
4 2 (5.13%) Windows Server
4 2 (5.13%) Windows XP
5 1 (2.56%) Android
5 1 (2.56%) Apple iOS
5 1 (2.56%) Windows 8
Processes & Methodologies
1 12 (30.77%) ITIL
2 10 (25.64%) Server Management
3 3 (7.69%) Application Packaging
4 2 (5.13%) Incident Management
4 2 (5.13%) ITIL V2
4 2 (5.13%) ITSM
4 2 (5.13%) Service Management
4 2 (5.13%) Ticket Management
5 1 (2.56%) Asset Management
5 1 (2.56%) Infrastructure Monitoring
5 1 (2.56%) Migration
5 1 (2.56%) Vulnerability Management
Qualifications
1 11 (28.21%) Microsoft Certification
2 4 (10.26%) SC Cleared
2 4 (10.26%) Security Cleared
3 2 (5.13%) CCNA
3 2 (5.13%) Cisco Certification
3 2 (5.13%) DBS Check
3 2 (5.13%) MCP
4 1 (2.56%) BPSS Clearance
Quality Assurance & Compliance
1 5 (12.82%) SLA
System Software
1 26 (66.67%) Active Directory
2 4 (10.26%) VMware Infrastructure
3 3 (7.69%) Hyper-V
4 1 (2.56%) VMware ESXi
4 1 (2.56%) XenApp
Systems Management
1 4 (10.26%) SCCM
2 3 (7.69%) Norton AntiVirus
2 3 (7.69%) Symantec Endpoint Protection
3 1 (2.56%) Nessus
Vendors
1 22 (56.41%) Microsoft
2 5 (12.82%) Cisco
2 5 (12.82%) Citrix
2 5 (12.82%) Symantec
2 5 (12.82%) VMware
3 3 (7.69%) Altiris
3 3 (7.69%) Remedy
4 1 (2.56%) Apple