2nd Line Support Contracts in the East Midlands

Second Line Support
England > East Midlands

The median Second Line Support daily rate in the East Midlands is £210 according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 52 66 71
Rank change year-on-year +14 +5 -9
Contract jobs requiring a 2nd Line Support 15 18 29
As % of all contract jobs advertised in the East Midlands 1.93% 1.73% 2.06%
As % of the Job Titles category 2.05% 1.85% 2.18%
Number of daily rates quoted 10 16 20
10th Percentile £179 £181 £123
25th Percentile £188 £213 £145
Median daily rate (50th Percentile) £210 £312 £175
Median % change year-on-year -32.69% +78.29% +14.75%
75th Percentile £265 £350 £230
90th Percentile £276 - £249
England median daily rate £200 £213 £190
% change year-on-year -5.88% +11.84% +10.14%
Number of hourly rates quoted 3 1 2
10th Percentile - - £15.50
25th Percentile - - £16.25
Median hourly rate £14.27 £20.00 £17.50
Median % change year-on-year -28.65% +14.29% +16.67%
75th Percentile - - £18.75
90th Percentile - - £19.50
England median hourly rate £17.72 £20.42 £20.00
% change year-on-year -13.22% +2.10% +14.29%

All Contract IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 730 975 1,330
% of contract IT jobs with a recognized job title 93.95% 93.93% 94.33%
Number of daily rates quoted 487 752 977
10th Percentile £163 £209 £181
25th Percentile £258 £325 £315
Median daily rate (50th Percentile) £400 £450 £425
Median % change year-on-year -11.11% +5.88% +13.33%
75th Percentile £550 £565 £508
90th Percentile £625 £700 £600
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 79 61 93
10th Percentile £11.81 £11.80 £9.59
25th Percentile £14.00 £15.25 £13.50
Median hourly rate £17.50 £20.32 £17.11
Median % change year-on-year -13.88% +18.80% +16.36%
75th Percentile £26.15 £30.00 £24.50
90th Percentile £51.91 £65.00 £35.00
England median hourly rate £36.02 £44.77 £22.50
% change year-on-year -19.53% +98.96% +0.36%

2nd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the East Midlands.

Daily rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing 2nd Line Support in the East Midlands over the 6 months to 1 May 2024.

Daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the East Midlands.

Hourly rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +7 6 £210 +19.15% 2
Leicestershire - 4 £229 - 3
Northamptonshire +2 3 £272 -22.29% 5
Derbyshire +4 2 £200 -11.11%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 1 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 11 (73.33%) Windows
2 10 (66.67%) Microsoft
3 8 (53.33%) Active Directory
4 6 (40.00%) Windows 10
4 6 (40.00%) Microsoft 365
4 6 (40.00%) Microsoft Office
5 5 (33.33%) TCP/IP
5 5 (33.33%) Customer Service
6 4 (26.67%) Cisco
7 3 (20.00%) Ethernet
7 3 (20.00%) VPN
7 3 (20.00%) JIRA
7 3 (20.00%) Remedy
7 3 (20.00%) Ticket Management
7 3 (20.00%) Autotask
7 3 (20.00%) Windows Server
7 3 (20.00%) Problem-Solving
7 3 (20.00%) Social Skills
7 3 (20.00%) Windows Server 2012
7 3 (20.00%) Analytical Skills
7 3 (20.00%) Windows 7
8 2 (13.33%) iPad
8 2 (13.33%) Root Cause Analysis
8 2 (13.33%) Enterprise Software
8 2 (13.33%) Documentation Skills
8 2 (13.33%) Middleware
8 2 (13.33%) Mentoring
8 2 (13.33%) SCCM
8 2 (13.33%) Automotive
8 2 (13.33%) Agile

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) SharePoint
2 1 (6.67%) Microsoft Exchange
Applications
1 6 (40.00%) Microsoft Office
Cloud Services
1 6 (40.00%) Microsoft 365
2 1 (6.67%) OneDrive
2 1 (6.67%) Yammer
Communications & Networking
1 5 (33.33%) TCP/IP
2 3 (20.00%) Ethernet
2 3 (20.00%) VPN
3 2 (13.33%) DNS
4 1 (6.67%) Internet
4 1 (6.67%) PBX
4 1 (6.67%) WebEx
Development Applications
1 3 (20.00%) JIRA
General
1 3 (20.00%) Analytical Skills
1 3 (20.00%) Social Skills
2 2 (13.33%) Automotive
2 2 (13.33%) Documentation Skills
3 1 (6.67%) Aerospace
Libraries, Frameworks & Software Standards
1 2 (13.33%) Middleware
Miscellaneous
1 2 (13.33%) Enterprise Software
1 2 (13.33%) iPad
2 1 (6.67%) Management Information System
Operating Systems
1 11 (73.33%) Windows
2 6 (40.00%) Windows 10
3 3 (20.00%) Windows 7
3 3 (20.00%) Windows Server
3 3 (20.00%) Windows Server 2012
Processes & Methodologies
1 5 (33.33%) Customer Service
2 3 (20.00%) Problem-Solving
2 3 (20.00%) Ticket Management
3 2 (13.33%) Agile
3 2 (13.33%) Asset Management
3 2 (13.33%) ITIL
3 2 (13.33%) Mentoring
3 2 (13.33%) PRINCE2
3 2 (13.33%) Root Cause Analysis
4 1 (6.67%) Mobile Device Management
4 1 (6.67%) Remote Monitoring and Management
4 1 (6.67%) Service Delivery
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 8 (53.33%) Active Directory
Systems Management
1 3 (20.00%) Autotask
2 2 (13.33%) SCCM
Vendors
1 10 (66.67%) Microsoft
2 4 (26.67%) Cisco
3 3 (20.00%) Remedy
4 1 (6.67%) NetApp