Period
to 20 October 2018

The median contractor rate for a 2nd Line Support was £160 per day in advertised job vacancies in the East Midlands during the 6 months to 20 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England > East Midlands
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 88 124 131
Rank change year-on-year +36 +7 -37
Contract jobs requiring a 2nd Line Support 54 23 17
As % of all contract IT jobs advertised in the East Midlands 1.98% 0.74% 0.52%
As % of the Job Titles category 2.09% 0.78% 0.54%
Number of daily rates quoted 19 15 5
East Midlands median daily rate £160 £135 £153
Median daily rate % change year-on-year +18.52% -11.48% +20.79%
10th Percentile £121 £96 £142
90th Percentile £200 £285 £263
England median daily rate £163 £150 £160
% change year-on-year +8.33% -6.25% -1.54%
Number of hourly rates quoted 23 7 6
East Midlands median hourly rate £15.50 £13.50 £15.38
Median hourly rate % change year-on-year +14.81% -12.20% +18.27%
10th Percentile £14.35 £13.07 £13.13
90th Percentile £17.50 £16.15 £56.13
England median hourly rate £16.50 £15.00 £15.00
% change year-on-year +10.00% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,583 2,934 3,136
% of contract IT jobs with a recognized job title 94.82% 94.83% 96.23%
Number of daily rates quoted 1,641 1,799 1,982
East Midlands median daily rate £400 £395 £400
Median daily rate % change year-on-year +1.27% -1.25% +6.67%
10th Percentile £213 £225 £245
90th Percentile £538 £538 £575
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 169 165 121
East Midlands median hourly rate £15.50 £14.20 £13.00
Median hourly rate % change year-on-year +9.15% +9.23% -
10th Percentile £10.31 £9.75 £8.69
90th Percentile £33.50 £45.00 £38.75
England median hourly rate £18.00 £18.70 £18.50
% change year-on-year -3.74% +1.08% +3.93%

2nd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the East Midlands.

Contractor daily rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing 2nd Line Support in the East Midlands over the 6 months to 20 October 2018.

Contractor daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in the East Midlands.

Contractor hourly rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +24 25 £180 +63.64%
Northamptonshire -9 10 £200 +42.86%
Lincolnshire - 8 - - 2
Nottinghamshire +4 6 £137 -57.96% 1
Leicestershire +16 5 £145 -14.71% 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 October 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 39 (72.22%) Windows
2 32 (59.26%) Active Directory
3 27 (50.00%) Microsoft
4 25 (46.30%) Windows 7
5 21 (38.89%) Windows 10
6 17 (31.48%) ITIL
7 14 (25.93%) SC Cleared
7 14 (25.93%) Security Cleared
8 12 (22.22%) Microsoft Office
9 11 (20.37%) Microsoft Certification
10 8 (14.81%) Symantec
10 8 (14.81%) Windows XP
10 8 (14.81%) Server Management
11 7 (12.96%) SLA
12 6 (11.11%) Norton AntiVirus
12 6 (11.11%) Citrix
12 6 (11.11%) Altiris
12 6 (11.11%) Symantec Endpoint Protection
12 6 (11.11%) SCCM
12 6 (11.11%) Application Packaging
13 5 (9.26%) MS Exchange
14 4 (7.41%) VPN
14 4 (7.41%) Finance
14 4 (7.41%) Windows Server
14 4 (7.41%) Exchange Server 2003
14 4 (7.41%) Exchange Server 2010
14 4 (7.41%) Office 365
14 4 (7.41%) Windows 8
15 3 (5.56%) Apple iOS
15 3 (5.56%) Hyper-V

2nd Line Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.26%) MS Exchange
2 4 (7.41%) Exchange Server 2003
2 4 (7.41%) Exchange Server 2010
3 1 (1.85%) Exchange Server 2013
3 1 (1.85%) Skype for Business
Applications
1 12 (22.22%) Microsoft Office
2 1 (1.85%) CATIA
Business Applications
1 1 (1.85%) ENOVIA
Cloud Services
1 4 (7.41%) Office 365
2 2 (3.70%) Microsoft Azure
3 1 (1.85%) Azure Active Directory
Communications & Networking
1 4 (7.41%) VPN
2 2 (3.70%) Remote Desktop
2 2 (3.70%) Unified Communications
3 1 (1.85%) DHCP
3 1 (1.85%) DNS
3 1 (1.85%) Firewall
3 1 (1.85%) SAN
3 1 (1.85%) Skype
3 1 (1.85%) TCP/IP
3 1 (1.85%) Wireless
Database & Business Intelligence
1 1 (1.85%) SQL Server
Development Applications
1 1 (1.85%) WinDbg
General
1 4 (7.41%) Finance
2 3 (5.56%) Telecoms
3 1 (1.85%) Automotive
3 1 (1.85%) Manufacturing
Miscellaneous
1 3 (5.56%) Blackberry
1 3 (5.56%) Smartphone
2 2 (3.70%) Fat Client
2 2 (3.70%) Thin Client
3 1 (1.85%) Analytical Skills
3 1 (1.85%) Data Centre
3 1 (1.85%) iPad
3 1 (1.85%) Mobile App
3 1 (1.85%) Self-Motivation
Operating Systems
1 39 (72.22%) Windows
2 25 (46.30%) Windows 7
3 21 (38.89%) Windows 10
4 8 (14.81%) Windows XP
5 4 (7.41%) Windows 8
5 4 (7.41%) Windows Server
6 3 (5.56%) Apple iOS
7 2 (3.70%) Android
8 1 (1.85%) Linux
8 1 (1.85%) SUSE
8 1 (1.85%) Windows Mobile
8 1 (1.85%) Windows Server 2003
8 1 (1.85%) Windows Server 2008
8 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 17 (31.48%) ITIL
2 8 (14.81%) Server Management
3 6 (11.11%) Application Packaging
4 2 (3.70%) CAD
4 2 (3.70%) Incident Management
4 2 (3.70%) ITIL V2
4 2 (3.70%) Migration
4 2 (3.70%) Service Management
4 2 (3.70%) Ticket Management
5 1 (1.85%) Agile Software Development
5 1 (1.85%) CAE
5 1 (1.85%) Infrastructure Monitoring
5 1 (1.85%) IT Strategy
5 1 (1.85%) ITSM
5 1 (1.85%) Mobile Device Management
5 1 (1.85%) PLM
5 1 (1.85%) Service Delivery
5 1 (1.85%) Virtual Environments
5 1 (1.85%) Vulnerability Management
Qualifications
1 14 (25.93%) SC Cleared
1 14 (25.93%) Security Cleared
2 11 (20.37%) Microsoft Certification
3 2 (3.70%) CCNA
3 2 (3.70%) Cisco Certification
3 2 (3.70%) DBS Check
3 2 (3.70%) MCP
4 1 (1.85%) A+ Certification
4 1 (1.85%) BPSS Clearance
4 1 (1.85%) ITIL Certification
Quality Assurance & Compliance
1 7 (12.96%) SLA
System Software
1 32 (59.26%) Active Directory
2 3 (5.56%) Hyper-V
3 2 (3.70%) VMware Infrastructure
4 1 (1.85%) BitLocker
4 1 (1.85%) VMware ESXi
4 1 (1.85%) XenApp
Systems Management
1 6 (11.11%) Norton AntiVirus
1 6 (11.11%) SCCM
1 6 (11.11%) Symantec Endpoint Protection
2 1 (1.85%) Nessus
2 1 (1.85%) Perfmon
2 1 (1.85%) SCOM
2 1 (1.85%) WSUS
Vendors
1 27 (50.00%) Microsoft
2 8 (14.81%) Symantec
3 6 (11.11%) Altiris
3 6 (11.11%) Citrix
4 3 (5.56%) Cisco
4 3 (5.56%) VMware
5 1 (1.85%) Apple
5 1 (1.85%) Calypso
5 1 (1.85%) HP
5 1 (1.85%) Red Hat
5 1 (1.85%) Remedy
5 1 (1.85%) Twitter