The median contractor rate for a 2nd Line Support was £195 per day in advertised job vacancies in the East Midlands during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England / East Midlands
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 88 89 72
Rank change year-on-year +1 -17  
Contract jobs requiring a 2nd Line Support 14 8 23
As % of all contract IT jobs advertised in the East Midlands 0.93% 0.49% 1.38%
As % of the Job Titles category 0.96% 0.50% 1.43%
Number of daily rates quoted 7 1 5
Median daily rate £195 £250 £125
Median daily rate % change year-on-year -22.00% +100.00%  
90% offered a daily rate of more than £130 £250 £102
10% offered a daily rate of more than £224 £250 £348
UK excluding London median daily rate £150 £160 £160
% change year-on-year -6.25% -  
Number of hourly rates quoted 5 6 12
Median hourly rate £14.50 £13.50 £13.13
Median hourly rate % change year-on-year +7.40% +2.85%  
90% offered a hourly rate of more than £11.50 £13.25 £13.00
10% offered a hourly rate of more than £15.00 £14.75 £17.80
UK excluding London median hourly rate £15.00 £14.50 £14.50
% change year-on-year +3.44% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East Midlands
Contract job vacancies with a job title containing a recognized job role 1461 1589 1607
As % of all contract IT job vacancies advertised in the East Midlands 96.56% 96.42% 96.69%
Number of daily rates quoted 910 935 881
Median daily rate £365 £375 £363
Median daily rate % change year-on-year -2.66% +3.44%  
90% offered a daily rate of more than £210 £225 £200
10% offered a daily rate of more than £525 £550 £478
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 60 64 99
Median hourly rate £14.50 £15.25 £14.50
Median hourly rate % change year-on-year -4.91% +5.17%  
90% offered a hourly rate of more than £10.75 £10.00 £10.44
10% offered a hourly rate of more than £38.50 £45.00 £22.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

2nd Line Support
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the East Midlands.

Contractor daily rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in the East Midlands.

Contractor hourly rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +5 7 £206 -17.50% 2
Nottinghamshire +11 4 £180 - 1
Leicestershire -4 3 £125 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 29 March 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region featuring 2nd Line Support in the job title.

1 24 (80.00%) Windows
2 15 (50.00%) Active Directory
3 12 (40.00%) Microsoft
3 12 (40.00%) Windows 10
4 11 (36.67%) Windows 7
5 7 (23.33%) SCCM
5 7 (23.33%) SharePoint
6 6 (20.00%) MS Exchange
6 6 (20.00%) VMware
7 5 (16.67%) Exchange Server 2010
7 5 (16.67%) Citrix
8 4 (13.33%) MS Excel
8 4 (13.33%) MS Office
8 4 (13.33%) ITIL
8 4 (13.33%) Office 365
8 4 (13.33%) Windows 8
8 4 (13.33%) Windows Server 2008
8 4 (13.33%) Windows Server
8 4 (13.33%) Remote Desktop
9 3 (10.00%) OneDrive
9 3 (10.00%) BitLocker
9 3 (10.00%) Desktop Virtualisation
9 3 (10.00%) Hyper-V
9 3 (10.00%) XenDesktop
9 3 (10.00%) Exchange Server 2007
9 3 (10.00%) Windows XP
9 3 (10.00%) SQL Server
9 3 (10.00%) SLA
9 3 (10.00%) Application Packaging
9 3 (10.00%) Intel Security

2nd Line Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (23.33%) SharePoint
2 6 (20.00%) MS Exchange
3 5 (16.67%) Exchange Server 2010
4 3 (10.00%) Exchange Server 2007
5 2 (6.67%) Exchange Server 2013
5 2 (6.67%) IBM Notes
5 2 (6.67%) Skype for Business
6 1 (3.33%) Exchange Server 2003
6 1 (3.33%) SharePoint Server
Applications
1 4 (13.33%) MS Excel
1 4 (13.33%) MS Office
2 1 (3.33%) MS PowerPoint
Business Applications
1 1 (3.33%) Dynamics CRM
Cloud Services
1 4 (13.33%) Office 365
2 3 (10.00%) OneDrive
Communications & Networking
1 4 (13.33%) Remote Desktop
2 2 (6.67%) DNS
2 2 (6.67%) Firewall
2 2 (6.67%) Skype
3 1 (3.33%) Unified Communications
3 1 (3.33%) VoIP
3 1 (3.33%) VPN
3 1 (3.33%) Wireless
Database & Business Intelligence
1 3 (10.00%) SQL Server
2 2 (6.67%) SQL Server 2005
2 2 (6.67%) SQL Server 2008
2 2 (6.67%) SQL Server 2012
3 1 (3.33%) MS Access
General
1 2 (6.67%) Advertising
1 2 (6.67%) Banking
1 2 (6.67%) Retail
2 1 (3.33%) Finance
2 1 (3.33%) Financial Institution
Miscellaneous
1 1 (3.33%) EPoS
1 1 (3.33%) NHS
1 1 (3.33%) Smartphone
Operating Systems
1 24 (80.00%) Windows
2 12 (40.00%) Windows 10
3 11 (36.67%) Windows 7
4 4 (13.33%) Windows 8
4 4 (13.33%) Windows Server
4 4 (13.33%) Windows Server 2008
5 3 (10.00%) Windows XP
6 2 (6.67%) Windows Server 2012
7 1 (3.33%) Android
7 1 (3.33%) Apple iOS
Processes & Methodologies
1 4 (13.33%) ITIL
2 3 (10.00%) Application Packaging
2 3 (10.00%) Desktop Virtualisation
3 2 (6.67%) Server Virtualisation
4 1 (3.33%) Asset Management
4 1 (3.33%) Change Control
4 1 (3.33%) Chat Support
4 1 (3.33%) CRM
4 1 (3.33%) Data Loss Prevention
4 1 (3.33%) Data Protection
4 1 (3.33%) Disaster Recovery
4 1 (3.33%) Migration
4 1 (3.33%) Stakeholder Management
Programming Languages
1 2 (6.67%) PowerShell
2 1 (3.33%) SQL
2 1 (3.33%) VBScript
Qualifications
1 2 (6.67%) CCNA
1 2 (6.67%) Cisco Certification
1 2 (6.67%) DBS Check
1 2 (6.67%) MCSE
1 2 (6.67%) Microsoft Certification
1 2 (6.67%) VMware Certified Professional (VCP)
2 1 (3.33%) SC Cleared
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 3 (10.00%) SLA
2 2 (6.67%) QA
System Software
1 15 (50.00%) Active Directory
2 3 (10.00%) BitLocker
2 3 (10.00%) Hyper-V
2 3 (10.00%) XenDesktop
3 2 (6.67%) Terminal Server
3 2 (6.67%) VMware Infrastructure
3 2 (6.67%) XenApp
Systems Management
1 7 (23.33%) SCCM
2 1 (3.33%) ServiceCenter
Vendors
1 12 (40.00%) Microsoft
2 6 (20.00%) VMware
3 5 (16.67%) Citrix
4 3 (10.00%) Intel Security
5 2 (6.67%) Dell
5 2 (6.67%) Lotus
6 1 (3.33%) Apple
6 1 (3.33%) Avaya
6 1 (3.33%) HP
6 1 (3.33%) Mitel