Period
to 21 November 2017

The median contractor rate for a Service Analyst was £130 per day in advertised job vacancies in the East of England during the 6 months to 21 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
England > East of England
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 103 107 65
Rank change year-on-year +4 -42 +4
Contract jobs requiring a Service Analyst 104 93 187
As % of all contract IT jobs advertised in the East of England 2.01% 1.92% 3.17%
As % of the Job Titles category 2.14% 2.01% 3.34%
Number of daily rates quoted 43 45 66
East of England median daily rate £130 £150 £224
Median daily rate % change year-on-year -13.33% -32.96% +49.17%
10th Percentile £104 £90 £100
90th Percentile £438 £338 £400
England median daily rate £185 £200 £255
% change year-on-year -7.63% -21.57% +27.50%
Number of hourly rates quoted 39 33 102
East of England median hourly rate £13.50 £16.50 £14.50
Median hourly rate % change year-on-year -18.18% +13.79% +3.57%
10th Percentile £10.16 £10.75 £11.50
90th Percentile £16.15 £19.50 £19.50
England median hourly rate £13.00 £13.00 £14.00
% change year-on-year - -7.14% +3.70%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4865 4626 5605
% of contract IT jobs with a recognized job title 93.99% 95.68% 95.13%
Number of daily rates quoted 2793 2671 3283
East of England median daily rate £410 £388 £385
Median daily rate % change year-on-year +5.81% +0.65% +2.67%
10th Percentile £200 £200 £206
90th Percentile £575 £538 £538
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 381 371 535
East of England median hourly rate £18.00 £22.50 £21.00
Median hourly rate % change year-on-year -20.00% +7.14% +5.00%
10th Percentile £11.13 £11.41 £10.60
90th Percentile £47.50 £47.00 £43.75
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Service Analyst
Job Vacancy Trend in the East of England

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Service Analyst in the East of England

Service Analyst
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in the East of England.

Contractor daily rate trend for Service Analyst in the East of England

Service Analyst
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Service Analyst in the East of England over the 6 months to 21 November 2017.

Contractor daily rate histogram for Service Analyst in the East of England

Service Analyst
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in the East of England.

Contractor hourly rate trend for Service Analyst in the East of England

Service Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +7 49 £275 +155.81% 5
Bedfordshire +4 28 £130 -25.71% 1
Hertfordshire -9 16 £500 +260.36% 3
Essex -32 6 £130 -13.33%
Norfolk -6 3 £105 -30.00%
Suffolk +9 2 £105 -65.00%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 21 November 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Service Analyst in the job title.

1 56 (53.85%) Windows
2 47 (45.19%) ITIL
3 39 (37.50%) Microsoft
4 36 (34.62%) Active Directory
5 25 (24.04%) Microsoft Office
6 18 (17.31%) Office 365
7 13 (12.50%) Windows 7
7 13 (12.50%) Service Management
7 13 (12.50%) Service Delivery
8 11 (10.58%) ITIL Certification
9 10 (9.62%) Incident Management
9 10 (9.62%) Problem Management
10 9 (8.65%) Degree
10 9 (8.65%) Google
10 9 (8.65%) SLA
10 9 (8.65%) DHCP
10 9 (8.65%) DNS
11 8 (7.69%) Cisco
11 8 (7.69%) Citrix
11 8 (7.69%) Retail
12 7 (6.73%) VMware
12 7 (6.73%) Mathematics
12 7 (6.73%) NetApp
12 7 (6.73%) ITSM
12 7 (6.73%) VoIP
12 7 (6.73%) MCP
12 7 (6.73%) Windows Server
13 6 (5.77%) VPN
13 6 (5.77%) McAfee
13 6 (5.77%) Security Cleared

Service Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.85%) MS Exchange
1 4 (3.85%) SharePoint
2 1 (0.96%) Blackberry Enterprise Server
2 1 (0.96%) Exchange Server 2007
2 1 (0.96%) Exchange Server 2010
2 1 (0.96%) Skype for Business
Applications
1 25 (24.04%) Microsoft Office
2 2 (1.92%) Microsoft Excel
Business Applications
1 1 (0.96%) Dynamics CRM
1 1 (0.96%) Oracle EBS
Cloud Services
1 18 (17.31%) Office 365
2 5 (4.81%) G Suite
Communications & Networking
1 9 (8.65%) DHCP
1 9 (8.65%) DNS
2 7 (6.73%) VoIP
3 6 (5.77%) VPN
4 4 (3.85%) WebEx
5 3 (2.88%) Internet
6 2 (1.92%) 4G
6 2 (1.92%) Broadband
6 2 (1.92%) Firewall
6 2 (1.92%) MPLS
6 2 (1.92%) Network Security
6 2 (1.92%) TCP/IP
6 2 (1.92%) VLAN
7 1 (0.96%) LDAP
7 1 (0.96%) Skype
Database & Business Intelligence
1 1 (0.96%) Oracle Discoverer
1 1 (0.96%) Oracle Reports
Development Applications
1 1 (0.96%) SoapUI
General
1 8 (7.69%) Retail
2 4 (3.85%) Finance
3 2 (1.92%) Banking
3 2 (1.92%) Manufacturing
3 2 (1.92%) Publishing
4 1 (0.96%) German Language
4 1 (0.96%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.96%) SOAP
1 1 (0.96%) Web Services
Miscellaneous
1 5 (4.81%) Blackberry
1 5 (4.81%) RSA SecurID
2 4 (3.85%) NHS
3 3 (2.88%) Computer Science
3 3 (2.88%) iPhone
4 2 (1.92%) Analytical Skills
4 2 (1.92%) Data Centre
4 2 (1.92%) iPad
5 1 (0.96%) Replication
Operating Systems
1 56 (53.85%) Windows
2 13 (12.50%) Windows 7
3 7 (6.73%) Windows Server
4 5 (4.81%) Windows 10
4 5 (4.81%) Windows Server 2008
4 5 (4.81%) Windows Server 2012
5 4 (3.85%) Windows XP
6 3 (2.88%) Windows 2000
6 3 (2.88%) Windows Phone
7 2 (1.92%) Windows 8
8 1 (0.96%) Apple iOS
8 1 (0.96%) CentOS
8 1 (0.96%) Linux
8 1 (0.96%) Ubuntu
Processes & Methodologies
1 47 (45.19%) ITIL
2 13 (12.50%) Service Delivery
2 13 (12.50%) Service Management
3 10 (9.62%) Incident Management
3 10 (9.62%) Problem Management
4 7 (6.73%) ITSM
4 7 (6.73%) Mathematics
5 5 (4.81%) Disaster Recovery
6 4 (3.85%) Project Management
6 4 (3.85%) Statistics
7 3 (2.88%) Agile Software Development
7 3 (2.88%) Business Continuity
7 3 (2.88%) Migration
7 3 (2.88%) Service Continuity Management
7 3 (2.88%) Systems Analysis
8 2 (1.92%) Business Process Mapping
8 2 (1.92%) Business Process Modelling
8 2 (1.92%) Change Control
8 2 (1.92%) Feasibility Study
8 2 (1.92%) Runbook
Programming Languages
1 2 (1.92%) R
2 1 (0.96%) PowerShell
2 1 (0.96%) SQL
Qualifications
1 11 (10.58%) ITIL Certification
2 9 (8.65%) Degree
3 7 (6.73%) MCP
4 6 (5.77%) Security Cleared
5 5 (4.81%) SC Cleared
6 2 (1.92%) CBAP
6 2 (1.92%) CCNA
6 2 (1.92%) Cisco Certification
6 2 (1.92%) IIBA
6 2 (1.92%) ISEB
6 2 (1.92%) ITIL Foundation Certificate
7 1 (0.96%) A+ Certification
7 1 (0.96%) HNC
7 1 (0.96%) MCITP
7 1 (0.96%) MCSE
7 1 (0.96%) Microsoft Certification
7 1 (0.96%) Oracle Certification
Quality Assurance & Compliance
1 9 (8.65%) SLA
2 2 (1.92%) ISO 22301
2 2 (1.92%) PMO
System Software
1 36 (34.62%) Active Directory
2 5 (4.81%) vSphere
2 5 (4.81%) XenApp
3 2 (1.92%) Terminal Services
Systems Management
1 2 (1.92%) DameWare
2 1 (0.96%) HP Quality Center
2 1 (0.96%) OpenView
2 1 (0.96%) OVSD
2 1 (0.96%) SCCM
Vendors
1 39 (37.50%) Microsoft
2 9 (8.65%) Google
3 8 (7.69%) Cisco
3 8 (7.69%) Citrix
4 7 (6.73%) NetApp
4 7 (6.73%) VMware
5 6 (5.77%) McAfee
6 3 (2.88%) HP
7 2 (1.92%) Avaya
7 2 (1.92%) Kaspersky
7 2 (1.92%) ServiceNow
8 1 (0.96%) Adobe
8 1 (0.96%) CommVault
8 1 (0.96%) Oracle
8 1 (0.96%) Planview
8 1 (0.96%) Remedy
8 1 (0.96%) Symantec