Service Analyst Contracts in the East of England

Service Analyst
England > East of England

The median Service Analyst daily rate in the East of England is £225, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 34 18 30
Rank change year-on-year -16 +12 -3
Contract jobs requiring a Service Analyst 54 140 116
As % of all contract jobs advertised in the East of England 5.76% 7.33% 5.61%
As % of the Job Titles category 6.51% 8.19% 6.13%
Number of daily rates quoted 8 8 26
10th Percentile £192 £121 £120
25th Percentile - £135 £138
Median daily rate (50th Percentile) £225 £158 £170
Median % change year-on-year +42.86% -7.35% +21.43%
75th Percentile £575 £287 £237
90th Percentile - £570 £306
England median daily rate £200 £200 £225
% change year-on-year - -11.11% +18.42%
Number of hourly rates quoted 32 131 82
10th Percentile £14.84 £14.00 £13.29
25th Percentile £14.95 £14.16 £13.41
Median hourly rate £15.14 £14.80 £14.50
Median % change year-on-year +2.30% +2.07% -
75th Percentile £16.30 £21.19 £18.50
90th Percentile £21.46 £21.46 £20.56
England median hourly rate £15.23 £14.81 £15.50
% change year-on-year +2.80% -4.45% +6.90%

All Contract IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 829 1,710 1,891
% of contract IT jobs with a recognized job title 88.38% 89.58% 91.53%
Number of daily rates quoted 434 773 1,156
10th Percentile £200 £206 £185
25th Percentile £379 £313 £300
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% +5.56%
75th Percentile £600 £563 £600
90th Percentile £675 £650 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 169 591 294
10th Percentile £14.99 £14.16 £13.41
25th Percentile £17.61 £16.30 £15.25
Median hourly rate £50.00 £43.00 £35.40
Median % change year-on-year +16.28% +21.47% +128.39%
75th Percentile £72.50 £63.75 £65.00
90th Percentile £85.00 £75.25 £70.00
England median hourly rate £30.62 £36.31 £45.00
% change year-on-year -15.67% -19.32% +100.00%

Service Analyst
Job Vacancy Trend in the East of England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Analyst in the East of England

Service Analyst
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Service Analyst in the East of England.

Daily rate trend for Service Analyst in the East of England

Service Analyst
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Analyst in the East of England over the 6 months to 1 May 2025.

Daily rate histogram for Service Analyst in the East of England

Service Analyst
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Service Analyst in the East of England.

Hourly rate trend for Service Analyst in the East of England

Service Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the East of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire -7 42 - - 5
Hertfordshire +28 4 £550 +209.86% 3
Norfolk +3 4 £115 - 3
Suffolk -4 4 £225 +50.00% 8
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 1 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Service Analyst in the job title.

1 42 (77.78%) Customer Service
2 39 (72.22%) Incident Management
3 36 (66.67%) Microsoft
4 33 (61.11%) Service Delivery
5 32 (59.26%) ITIL
5 32 (59.26%) ServiceNow
6 31 (57.41%) Problem-Solving
6 31 (57.41%) Microsoft Excel
6 31 (57.41%) Mathematics
6 31 (57.41%) Microsoft PowerPoint
7 28 (51.85%) Microsoft 365
8 27 (50.00%) Wi-Fi
8 27 (50.00%) MCSA
8 27 (50.00%) Citrix
8 27 (50.00%) Microsoft Certification
8 27 (50.00%) A+ Certification
9 23 (42.59%) Active Directory
10 22 (40.74%) Security Cleared
11 21 (38.89%) SC Cleared
12 7 (12.96%) Analytical Skills
12 7 (12.96%) ITSM
13 6 (11.11%) Windows
13 6 (11.11%) Social Skills
14 5 (9.26%) Driving Licence
14 5 (9.26%) Retail
15 4 (7.41%) Microsoft Office
15 4 (7.41%) TCP/IP
15 4 (7.41%) VPN
15 4 (7.41%) DNS
15 4 (7.41%) SLA

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 31 (57.41%) Microsoft Excel
1 31 (57.41%) Microsoft PowerPoint
2 4 (7.41%) Microsoft Office
Business Applications
1 3 (5.56%) SAP LE
1 3 (5.56%) SAP WM
Cloud Services
1 28 (51.85%) Microsoft 365
Communications & Networking
1 27 (50.00%) Wi-Fi
2 4 (7.41%) DNS
2 4 (7.41%) TCP/IP
2 4 (7.41%) VPN
General
1 7 (12.96%) Analytical Skills
2 6 (11.11%) Social Skills
3 5 (9.26%) Retail
4 2 (3.70%) Back Office
5 1 (1.85%) German Language
5 1 (1.85%) Inclusion and Diversity
5 1 (1.85%) Public Sector
Libraries, Frameworks & Software Standards
1 3 (5.56%) SAP PI
Miscellaneous
1 5 (9.26%) Driving Licence
2 4 (7.41%) Analytical Mindset
3 3 (5.56%) Management Information System
3 3 (5.56%) Self-Motivation
Operating Systems
1 6 (11.11%) Windows
2 1 (1.85%) Windows Server
Processes & Methodologies
1 42 (77.78%) Customer Service
2 39 (72.22%) Incident Management
3 33 (61.11%) Service Delivery
4 32 (59.26%) ITIL
5 31 (57.41%) Mathematics
5 31 (57.41%) Problem-Solving
6 7 (12.96%) ITSM
7 4 (7.41%) Service Management
8 3 (5.56%) Agile
8 3 (5.56%) Continuous Improvement
8 3 (5.56%) Contract Management
8 3 (5.56%) Cross-Platform Development
8 3 (5.56%) Integration Testing
8 3 (5.56%) Logistics
9 1 (1.85%) Customer Experience
9 1 (1.85%) Customer-Centricity
9 1 (1.85%) Major Incident Management
9 1 (1.85%) Performance Metrics
9 1 (1.85%) Proactive Management
9 1 (1.85%) Problem Management
Qualifications
1 27 (50.00%) A+ Certification
1 27 (50.00%) MCSA
1 27 (50.00%) Microsoft Certification
2 22 (40.74%) Security Cleared
3 21 (38.89%) SC Cleared
4 1 (1.85%) Degree
Quality Assurance & Compliance
1 4 (7.41%) SLA
System Software
1 23 (42.59%) Active Directory
Vendors
1 36 (66.67%) Microsoft
2 32 (59.26%) ServiceNow
3 27 (50.00%) Citrix
4 3 (5.56%) SAP