The median contractor rate for a 2nd Line Support Technician was £130 per day in advertised job vacancies in England during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Technician
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 577 613 608
Rank change year-on-year +36 -5  
Contract jobs requiring a 2nd Line Support Technician 6 7 14
As % of all contract IT jobs advertised in England 0.014% 0.014% 0.028%
As % of the Job Titles category 0.015% 0.015% 0.029%
Number of daily rates quoted 1 3 3
Median daily rate £130 £155 £115
Median daily rate % change year-on-year -16.12% +34.78%  
90% offered a daily rate of more than £125 £111 £93
10% offered a daily rate of more than £135 £221 £167
UK excluding London median daily rate £130 £135 £115
% change year-on-year -3.70% +17.39%  
Number of hourly rates quoted 3 2 11
Median hourly rate £15.00 £14.25 £13.00
Median hourly rate % change year-on-year +5.26% +9.61%  
90% offered a hourly rate of more than £14.30 £12.68 £11.00
10% offered a hourly rate of more than £16.90 £16.43 £16.00
UK excluding London median hourly rate £14.75 £14.25 £13.00
% change year-on-year +3.50% +9.61%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40967 46994 47631
As % of all contract IT job vacancies advertised in England 94.77% 95.03% 94.86%
Number of daily rates quoted 91549 110551 112831
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £263 £256 £230
10% offered a daily rate of more than £625 £613 £588
UK excluding London median daily rate £400 £399 £365
% change year-on-year +0.25% +9.31%  
Number of hourly rates quoted 4078 4763 6999
Median hourly rate £18.18 £17.50 £16.50
Median hourly rate % change year-on-year +3.88% +6.06%  
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £48.75 £44.50 £41.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year - +9.37%  

2nd Line Support Technician
Job Vacancy Trend in England

Job postings that featured 2nd Line Support Technician in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for 2nd Line Support Technician in England

2nd Line Support Technician
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Technician in England.

Contractor daily rate trend for 2nd Line Support Technician in England

2nd Line Support Technician
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Technician in England.

Contractor hourly rate trend for 2nd Line Support Technician in England

2nd Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East - 3 £130 -
London +10 1 - - 1
South West -3 1 - -
East of England - 1 - - 1
2nd Line Support Technician
UK

2nd Line Support Technician Skill Set
Top 28 Co-occurring IT Skills in England

For the 6 months to 28 June 2017, 2nd Line Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Technician in the job title.

1 5 (62.50%) Windows
2 4 (50.00%) ITIL
2 4 (50.00%) Active Directory
2 4 (50.00%) Microsoft Certification
2 4 (50.00%) Mitel
3 3 (37.50%) Windows Server 2012
3 3 (37.50%) Skype
3 3 (37.50%) Windows 7
3 3 (37.50%) Blackberry
3 3 (37.50%) Citrix
3 3 (37.50%) Eclipse
3 3 (37.50%) MCP
3 3 (37.50%) MCSE
4 2 (25.00%) Microsoft
5 1 (12.50%) Microsoft Office
5 1 (12.50%) Driving Licence
5 1 (12.50%) Software Licensing
5 1 (12.50%) MCSA
5 1 (12.50%) Apple
5 1 (12.50%) NHS
5 1 (12.50%) Service Management
5 1 (12.50%) ITIL V3
5 1 (12.50%) Asset Management
5 1 (12.50%) Release Management
5 1 (12.50%) SC Cleared
5 1 (12.50%) Security Cleared
5 1 (12.50%) XenApp
5 1 (12.50%) XenDesktop

2nd Line Support Technician Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Communications & Networking
1 3 (37.50%) Skype
Development Applications
1 3 (37.50%) Eclipse
Miscellaneous
1 3 (37.50%) Blackberry
2 1 (12.50%) Driving Licence
2 1 (12.50%) NHS
Operating Systems
1 5 (62.50%) Windows
2 3 (37.50%) Windows 7
2 3 (37.50%) Windows Server 2012
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) Asset Management
2 1 (12.50%) ITIL V3
2 1 (12.50%) Release Management
2 1 (12.50%) Service Management
2 1 (12.50%) Software Licensing
Qualifications
1 4 (50.00%) Microsoft Certification
2 3 (37.50%) MCP
2 3 (37.50%) MCSE
3 1 (12.50%) MCSA
3 1 (12.50%) SC Cleared
3 1 (12.50%) Security Cleared
System Software
1 4 (50.00%) Active Directory
2 1 (12.50%) XenApp
2 1 (12.50%) XenDesktop
Vendors
1 4 (50.00%) Mitel
2 3 (37.50%) Citrix
3 2 (25.00%) Microsoft
4 1 (12.50%) Apple