ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 24 January 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Jan 2026
Same period 2025 Same period 2024
Rank 52 41 33
Rank change year-on-year -11 -8 +15
Contract jobs citing ITIL 1,460 1,236 1,950
As % of all contract jobs in England 4.49% 4.62% 5.21%
As % of the Processes & Methodologies category 5.10% 5.18% 5.94%
Number of daily rates quoted 952 721 1,330
10th Percentile £190 £200 £205
25th Percentile £313 £288 £315
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £697 £688 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 94 51 121
10th Percentile £16.89 £16.25 £13.41
25th Percentile £18.50 £21.36 £14.16
Median hourly rate £23.66 £26.50 £17.50
Median % change year-on-year -10.73% +51.43% +12.90%
75th Percentile £45.46 £37.00 £32.50
90th Percentile £60.00 £70.00 £60.25
UK median hourly rate £22.27 £26.50 £17.50
% change year-on-year -15.98% +51.43% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,619 23,884 32,830
As % of all contract IT jobs advertised in England 88.03% 89.35% 87.64%
Number of daily rates quoted 18,307 14,637 22,019
10th Percentile £305 £310 £300
25th Percentile £410 £413 £419
Median daily rate (50th Percentile) £501 £525 £533
Median % change year-on-year -4.67% -1.50% -3.09%
75th Percentile £625 £645 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,784 768 1,764
10th Percentile £15.00 £15.62 £14.00
25th Percentile £17.83 £20.94 £17.20
Median hourly rate £25.15 £34.00 £37.50
Median % change year-on-year -26.03% -9.33% +11.41%
75th Percentile £58.75 £63.75 £62.50
90th Percentile £69.89 £75.00 £75.00
UK median hourly rate £25.15 £32.50 £36.42
% change year-on-year -22.62% -10.76% +16.69%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 24 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 24 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 24 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -36 408 £475 -5.00% 119
South East +2 309 £460 +2.22% 195
North of England -12 248 £450 +12.50% 134
South West +7 244 £555 +9.63% 82
Midlands -10 142 £425 +1.19% 106
North West -8 141 £450 +15.38% 67
West Midlands -12 107 £413 -8.33% 55
East of England -3 96 £363 -12.12% 65
Yorkshire -14 89 £355 -16.47% 46
East Midlands -16 35 £425 +41.67% 50
North East -14 18 £450 -6.01% 25
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 111 (7.60%) SharePoint
2 85 (5.82%) Confluence
3 84 (5.75%) Microsoft Exchange
4 31 (2.12%) Skype for Business
5 18 (1.23%) IIS
6 13 (0.89%) Mattermost
7 11 (0.75%) Exchange Server 2013
8 8 (0.55%) Apache
9 5 (0.34%) Mule
10 4 (0.27%) Exchange Server 2003
10 4 (0.27%) Exchange Server 2007
10 4 (0.27%) Exchange Server 2010
10 4 (0.27%) Office Communications Server
10 4 (0.27%) SharePoint Server
11 3 (0.21%) CICS
12 2 (0.14%) CMS
12 2 (0.14%) SAS
13 1 (0.068%) HCL Notes
13 1 (0.068%) Oracle Workflow
13 1 (0.068%) WordPress
Applications
1 141 (9.66%) Microsoft Office
2 51 (3.49%) Microsoft Excel
3 38 (2.60%) Microsoft Project
4 33 (2.26%) Microsoft PowerPoint
5 20 (1.37%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 48 (3.29%) Remedy ITSM
2 24 (1.64%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 6 (0.41%) assyst
6 5 (0.34%) Oracle General Ledger
7 4 (0.27%) Oracle Payables
7 4 (0.27%) Oracle Receivables
8 3 (0.21%) Kondor
8 3 (0.21%) Oracle EBS R12
9 2 (0.14%) DELMIA
9 2 (0.14%) Oracle Cash Management
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) SystmOne
10 1 (0.068%) Aareon QL
10 1 (0.068%) OPENHousing
10 1 (0.068%) Orchard Housing
Cloud Services
1 323 (22.12%) Azure
2 221 (15.14%) Microsoft 365
3 177 (12.12%) AWS
4 90 (6.16%) GCP
5 88 (6.03%) Entra ID
6 50 (3.42%) Power Platform
7 48 (3.29%) SaaS
8 44 (3.01%) OneDrive
9 41 (2.81%) Azure DevOps
10 21 (1.44%) Google Workspace
10 21 (1.44%) PowerApps
11 20 (1.37%) PaaS
12 19 (1.30%) IaaS
13 16 (1.10%) OpenShift
14 15 (1.03%) AWS CloudFormation
14 15 (1.03%) Azure ExpressRoute
14 15 (1.03%) Azure Monitor
14 15 (1.03%) Dynamics 365
14 15 (1.03%) GitHub
15 14 (0.96%) Power Automate
Communications & Networking
1 108 (7.40%) DNS
2 100 (6.85%) VPN
3 95 (6.51%) Firewall
4 84 (5.75%) DHCP
5 62 (4.25%) WAN
6 54 (3.70%) LAN
7 52 (3.56%) TCP/IP
8 39 (2.67%) SD-WAN
9 32 (2.19%) Skype
10 26 (1.78%) Network Security
10 26 (1.78%) VLAN
11 25 (1.71%) Wi-Fi
12 22 (1.51%) VoIP
13 21 (1.44%) SAN
14 16 (1.10%) Wireless
15 14 (0.96%) Unified Communications
16 13 (0.89%) BGP
16 13 (0.89%) SSH
17 11 (0.75%) OSPF
18 9 (0.62%) IPv4
Database & Business Intelligence
1 35 (2.40%) Power BI
2 21 (1.44%) SQL Server
3 14 (0.96%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 6 (0.41%) Metadata
5 6 (0.41%) Oracle Database
5 6 (0.41%) Relational Database
6 5 (0.34%) Amazon Aurora
6 5 (0.34%) Data Lake
6 5 (0.34%) Oracle Reports
6 5 (0.34%) Star Schema
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Mining
7 4 (0.27%) Data Warehouse
7 4 (0.27%) Redis
8 3 (0.21%) DB2
8 3 (0.21%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) InfluxDB
Development Applications
1 144 (9.86%) JIRA
2 23 (1.58%) Jenkins
3 12 (0.82%) GitLab
4 8 (0.55%) Git
5 7 (0.48%) MSI
6 6 (0.41%) Sonatype Nexus
7 3 (0.21%) AdminStudio
7 3 (0.21%) Bitbucket
7 3 (0.21%) IBM UrbanCode
7 3 (0.21%) InstallShield
7 3 (0.21%) JMeter
7 3 (0.21%) Liquibase
7 3 (0.21%) Postman
7 3 (0.21%) Rational DOORS
8 2 (0.14%) git-flow
8 2 (0.14%) JUnit
8 2 (0.14%) Mockito
9 1 (0.068%) MLflow
9 1 (0.068%) REST Assured
9 1 (0.068%) Visual Studio
General
1 638 (43.70%) Social Skills
2 255 (17.47%) Finance
3 252 (17.26%) Analytical Skills
4 186 (12.74%) Public Sector
5 71 (4.86%) Military
6 68 (4.66%) Banking
7 60 (4.11%) Organisational Skills
8 58 (3.97%) Telecoms
9 45 (3.08%) Documentation Skills
9 45 (3.08%) Legal
10 31 (2.12%) Influencing Skills
11 30 (2.05%) Manufacturing
12 25 (1.71%) Retail
13 24 (1.64%) Presentation Skills
14 22 (1.51%) Law
15 19 (1.30%) Marketing
16 14 (0.96%) Electronics
16 14 (0.96%) Inclusion and Diversity
17 12 (0.82%) Billing
18 10 (0.68%) Local Government
Job Titles
1 243 (16.64%) Analyst
2 180 (12.33%) Architect
3 178 (12.19%) Lead
4 113 (7.74%) Service Manager
5 96 (6.58%) IT Support
6 90 (6.16%) Support Analyst
6 90 (6.16%) Support Engineer
7 65 (4.45%) Consultant
8 64 (4.38%) Senior
9 60 (4.11%) Service Analyst
10 57 (3.90%) Infrastructure Engineer
11 55 (3.77%) Service Architect
12 46 (3.15%) IT Analyst
13 42 (2.88%) Service Desk Analyst
14 39 (2.67%) Administrator
15 38 (2.60%) 2nd Line Support
15 38 (2.60%) IT Manager
16 35 (2.40%) Desktop Support
16 35 (2.40%) Technical Support
17 34 (2.33%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 46 (3.15%) REST
2 26 (1.78%) SOAP
3 17 (1.16%) .NET
3 17 (1.16%) Middleware
4 9 (0.62%) ARM Templates
5 8 (0.55%) CSS
5 8 (0.55%) Kafka
5 8 (0.55%) LDAP
5 8 (0.55%) Oracle Fusion
6 7 (0.48%) Elastic Stack
6 7 (0.48%) HTML
7 6 (0.41%) AngularJS
8 5 (0.34%) Ajax
9 4 (0.27%) Keycloak
9 4 (0.27%) SAML
9 4 (0.27%) Software Packaging
10 3 (0.21%) ISPF
10 3 (0.21%) OAuth
10 3 (0.21%) RabbitMQ
10 3 (0.21%) Web Services
Miscellaneous
1 77 (5.27%) CMDB
2 68 (4.66%) Onboarding
3 58 (3.97%) Data Centre
4 56 (3.84%) Product Ownership
5 49 (3.36%) Management Information System
6 44 (3.01%) Enterprise Software
7 40 (2.74%) Virtual Team
8 39 (2.67%) Self-Motivation
9 34 (2.33%) PKI
10 28 (1.92%) Analytical Mindset
11 24 (1.64%) Mainframe
12 22 (1.51%) Cloud Native
13 20 (1.37%) Hybrid Cloud
14 19 (1.30%) Replication
15 18 (1.23%) Driving Licence
15 18 (1.23%) NHS
16 15 (1.03%) PMI
16 15 (1.03%) Smartphone
17 14 (0.96%) iPhone
18 13 (0.89%) Video Conferencing
Operating Systems
1 366 (25.07%) Windows
2 105 (7.19%) Windows 10
3 102 (6.99%) Linux
4 80 (5.48%) Windows Server
5 33 (2.26%) Mac OS
6 29 (1.99%) Apple iOS
7 26 (1.78%) Android
8 24 (1.64%) Unix
9 17 (1.16%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 8 (0.55%) Ubuntu
11 8 (0.55%) Windows Server 2003
11 8 (0.55%) Windows Server 2019
12 6 (0.41%) Windows Server 2016
12 6 (0.41%) zOS
13 4 (0.27%) CentOS
13 4 (0.27%) Windows Server 2008
14 3 (0.21%) AIX
14 3 (0.21%) Debian
15 2 (0.14%) Solaris
Processes & Methodologies
1 510 (34.93%) Service Management
2 427 (29.25%) ITSM
3 327 (22.40%) Problem-Solving
4 319 (21.85%) Agile
5 298 (20.41%) Change Management
6 246 (16.85%) Continuous Improvement
7 235 (16.10%) Service Delivery
8 232 (15.89%) Stakeholder Management
9 193 (13.22%) Customer Service
10 185 (12.67%) Stakeholder Engagement
11 158 (10.82%) DevOps
12 150 (10.27%) Problem Management
13 136 (9.32%) Project Management
14 130 (8.90%) Roadmaps
15 127 (8.70%) Service Design
16 121 (8.29%) Incident Management
17 113 (7.74%) Project Delivery
18 111 (7.60%) Migration
19 99 (6.78%) Root Cause Analysis
19 99 (6.78%) TOGAF
Programming Languages
1 147 (10.07%) PowerShell
2 104 (7.12%) SQL
3 87 (5.96%) Python
4 31 (2.12%) JavaScript
5 28 (1.92%) Bash
6 18 (1.23%) Shell Script
7 14 (0.96%) Java
8 13 (0.89%) Bicep
8 13 (0.89%) Perl
9 6 (0.41%) C#
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 5 (0.34%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
11 3 (0.21%) PL/SQL
12 2 (0.14%) PHP
12 2 (0.14%) VB.NET
Qualifications
1 476 (32.60%) Security Cleared
2 368 (25.21%) SC Cleared
3 227 (15.55%) Degree
4 146 (10.00%) ITIL Certification
5 96 (6.58%) DV Cleared
6 86 (5.89%) Microsoft Certification
7 47 (3.22%) Azure Certification
7 47 (3.22%) Computer Science Degree
8 45 (3.08%) PMI Certification
9 44 (3.01%) ITIL Foundation Certificate
10 41 (2.81%) Cisco Certification
11 35 (2.40%) CCNP
11 35 (2.40%) PMP
11 35 (2.40%) TOGAF Certification
12 32 (2.19%) A+ Certification
13 29 (1.99%) ISEB
14 23 (1.58%) AWS Certification
15 22 (1.51%) CISSP
16 21 (1.44%) MCSE
16 21 (1.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 130 (8.90%) SLA
2 58 (3.97%) ISO/IEC 27001
3 40 (2.74%) COBIT
4 36 (2.47%) GDPR
5 30 (2.05%) NIST
5 30 (2.05%) QA
6 24 (1.64%) Data Quality
7 21 (1.44%) GRC
8 19 (1.30%) ISO/IEC 20000
9 18 (1.23%) Cyber Essentials
10 13 (0.89%) NCSC
11 12 (0.82%) Sarbanes-Oxley
12 11 (0.75%) JSP 440
13 10 (0.68%) PCI DSS
14 8 (0.55%) HMG Security Policy Framework
14 8 (0.55%) NIST 800
14 8 (0.55%) PMO
15 7 (0.48%) Accessibility
16 6 (0.41%) ISO 22301
16 6 (0.41%) ISO 9001
System Software
1 271 (18.56%) Active Directory
2 68 (4.66%) VMware Infrastructure
3 36 (2.47%) Hyper-V
4 25 (1.71%) Docker
4 25 (1.71%) Virtual Desktop
5 11 (0.75%) vSphere
6 8 (0.55%) Firmware
6 8 (0.55%) VMware ESXi
7 7 (0.48%) Microsoft App-V
8 6 (0.41%) VMware NSX
9 5 (0.34%) Microsoft Virtual Server
9 5 (0.34%) Virtual Machines
9 5 (0.34%) Virtual Servers
10 4 (0.27%) Brightmail
10 4 (0.27%) ISA Server
11 3 (0.21%) BitLocker
11 3 (0.21%) DFS Replication
11 3 (0.21%) Job Entry Subsystem
12 2 (0.14%) Oracle RAC
12 2 (0.14%) XenApp
Systems Management
1 103 (7.05%) Microsoft Intune
2 97 (6.64%) SCCM
3 70 (4.79%) Terraform
4 62 (4.25%) Ansible
5 47 (3.22%) Kubernetes
6 40 (2.74%) SCOM
7 32 (2.19%) OPNET
8 21 (1.44%) HP SiteScope
9 18 (1.23%) Grafana
9 18 (1.23%) WSUS
10 14 (0.96%) Prometheus
11 13 (0.89%) Red Hat Satellite
12 11 (0.75%) vCenter Server
13 9 (0.62%) Jamf Pro
13 9 (0.62%) Single Sign-On
14 7 (0.48%) FortiGate
15 6 (0.41%) Active Directory Federation Services
15 6 (0.41%) Microsoft Clustering
16 5 (0.34%) vRealize
17 4 (0.27%) Rancher
Vendors
1 408 (27.95%) Microsoft
2 282 (19.32%) ServiceNow
3 113 (7.74%) VMware
4 94 (6.44%) Remedy
5 63 (4.32%) Cisco
6 62 (4.25%) Google
7 60 (4.11%) Oracle
8 50 (3.42%) Atlassian
8 50 (3.42%) Splunk
9 39 (2.67%) Citrix
10 36 (2.47%) SAP
11 31 (2.12%) IBM
12 30 (2.05%) Red Hat
12 30 (2.05%) Salesforce
13 26 (1.78%) Dynatrace
14 22 (1.51%) Palo Alto
15 21 (1.44%) Fortinet
15 21 (1.44%) SolarWinds
16 18 (1.23%) F5
17 17 (1.16%) Veeam