ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 21 January 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 51 43 33
Rank change year-on-year -8 -10 +15
Contract jobs citing ITIL 1,457 1,232 1,925
As % of all contract jobs in England 4.51% 4.62% 5.22%
As % of the Processes & Methodologies category 5.12% 5.17% 5.95%
Number of daily rates quoted 955 717 1,317
10th Percentile £193 £200 £205
25th Percentile £313 £300 £313
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +7.53%
75th Percentile £588 £600 £600
90th Percentile £694 £690 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 95 51 118
10th Percentile £16.95 £16.25 £13.41
25th Percentile £18.50 £21.36 £14.04
Median hourly rate £25.00 £26.50 £17.50
Median % change year-on-year -5.66% +51.43% +12.90%
75th Percentile £45.46 £37.00 £32.50
90th Percentile £60.00 £70.00 £61.68
UK median hourly rate £22.29 £26.50 £17.50
% change year-on-year -15.89% +51.43% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,450 23,808 32,355
As % of all contract IT jobs advertised in England 88.12% 89.33% 87.74%
Number of daily rates quoted 18,222 14,593 21,730
10th Percentile £305 £310 £300
25th Percentile £409 £413 £419
Median daily rate (50th Percentile) £500 £525 £535
Median % change year-on-year -4.76% -1.87% -2.73%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,765 770 1,701
10th Percentile £15.18 £15.62 £14.00
25th Percentile £17.87 £21.00 £17.50
Median hourly rate £25.15 £35.00 £38.16
Median % change year-on-year -28.14% -8.27% +9.67%
75th Percentile £57.50 £64.01 £63.29
90th Percentile £69.65 £75.00 £75.16
UK median hourly rate £25.15 £32.50 £37.50
% change year-on-year -22.62% -13.33% +17.19%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 21 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 21 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 21 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 407 £475 -5.94% 114
South East +5 310 £475 +3.83% 179
North of England -3 249 £450 +12.50% 126
South West +9 239 £550 +7.32% 74
Midlands -12 145 £425 - 96
North West -7 141 £453 +16.15% 62
West Midlands -4 110 £400 -11.11% 50
East of England -7 93 £363 -14.71% 60
Yorkshire -7 90 £353 -17.06% 48
East Midlands -18 35 £425 +41.67% 45
North East -15 18 £450 -6.01% 22
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 115 (7.89%) SharePoint
2 87 (5.97%) Confluence
3 83 (5.70%) Microsoft Exchange
4 32 (2.20%) Skype for Business
5 19 (1.30%) IIS
6 13 (0.89%) Mattermost
7 12 (0.82%) Exchange Server 2013
8 8 (0.55%) Apache
9 5 (0.34%) Exchange Server 2003
9 5 (0.34%) Exchange Server 2007
9 5 (0.34%) Exchange Server 2010
9 5 (0.34%) Mule
9 5 (0.34%) Office Communications Server
9 5 (0.34%) SharePoint Server
10 3 (0.21%) CICS
11 2 (0.14%) CMS
11 2 (0.14%) SAS
12 1 (0.069%) Drupal
12 1 (0.069%) HCL Notes
12 1 (0.069%) Tomcat
Applications
1 145 (9.95%) Microsoft Office
2 54 (3.71%) Microsoft Excel
3 38 (2.61%) Microsoft Project
4 34 (2.33%) Microsoft PowerPoint
5 23 (1.58%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 50 (3.43%) Remedy ITSM
2 24 (1.65%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 7 (0.48%) assyst
6 5 (0.34%) Oracle General Ledger
7 3 (0.21%) Kondor
7 3 (0.21%) Oracle Payables
7 3 (0.21%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.069%) Aareon QL
9 1 (0.069%) MIS ActiveH
9 1 (0.069%) OPENHousing
9 1 (0.069%) Orchard Housing
Cloud Services
1 320 (21.96%) Azure
2 219 (15.03%) Microsoft 365
3 177 (12.15%) AWS
4 90 (6.18%) GCP
5 84 (5.77%) Entra ID
6 50 (3.43%) SaaS
7 49 (3.36%) Power Platform
8 43 (2.95%) OneDrive
9 42 (2.88%) Azure DevOps
10 21 (1.44%) Google Workspace
10 21 (1.44%) PowerApps
11 20 (1.37%) PaaS
12 18 (1.24%) IaaS
13 16 (1.10%) OpenShift
14 15 (1.03%) Azure ExpressRoute
14 15 (1.03%) Azure Monitor
14 15 (1.03%) Dynamics 365
15 14 (0.96%) AWS CloudFormation
15 14 (0.96%) Azure Sentinel
15 14 (0.96%) Power Automate
Communications & Networking
1 108 (7.41%) DNS
2 103 (7.07%) VPN
3 93 (6.38%) Firewall
4 84 (5.77%) DHCP
5 62 (4.26%) WAN
6 54 (3.71%) LAN
6 54 (3.71%) TCP/IP
7 39 (2.68%) SD-WAN
8 32 (2.20%) Skype
9 27 (1.85%) Network Security
10 25 (1.72%) SAN
11 24 (1.65%) VLAN
11 24 (1.65%) Wi-Fi
12 22 (1.51%) VoIP
13 17 (1.17%) Wireless
14 14 (0.96%) BGP
14 14 (0.96%) Unified Communications
15 13 (0.89%) SSH
16 12 (0.82%) OSPF
17 9 (0.62%) IPv4
Database & Business Intelligence
1 35 (2.40%) Power BI
2 22 (1.51%) SQL Server
3 14 (0.96%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 6 (0.41%) Metadata
5 6 (0.41%) Oracle Database
5 6 (0.41%) Relational Database
6 5 (0.34%) Amazon Aurora
6 5 (0.34%) Data Lake
6 5 (0.34%) Data Warehouse
6 5 (0.34%) Star Schema
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Mining
7 4 (0.27%) Oracle Reports
7 4 (0.27%) Redis
8 3 (0.21%) DB2
8 3 (0.21%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) InfluxDB
Development Applications
1 147 (10.09%) JIRA
2 22 (1.51%) Jenkins
3 11 (0.75%) GitLab
4 8 (0.55%) Git
5 7 (0.48%) MSI
6 6 (0.41%) Sonatype Nexus
7 4 (0.27%) Bitbucket
7 4 (0.27%) Postman
7 4 (0.27%) Rational DOORS
8 3 (0.21%) AdminStudio
8 3 (0.21%) IBM UrbanCode
8 3 (0.21%) InstallShield
8 3 (0.21%) JMeter
8 3 (0.21%) Liquibase
9 2 (0.14%) git-flow
9 2 (0.14%) JUnit
9 2 (0.14%) Mockito
10 1 (0.069%) GCC
10 1 (0.069%) Selenium
10 1 (0.069%) Visual Studio
General
1 633 (43.45%) Social Skills
2 254 (17.43%) Finance
3 249 (17.09%) Analytical Skills
4 182 (12.49%) Public Sector
5 71 (4.87%) Banking
6 70 (4.80%) Military
7 60 (4.12%) Telecoms
8 57 (3.91%) Organisational Skills
9 43 (2.95%) Documentation Skills
10 42 (2.88%) Legal
11 32 (2.20%) Influencing Skills
12 30 (2.06%) Manufacturing
13 25 (1.72%) Retail
14 22 (1.51%) Law
14 22 (1.51%) Presentation Skills
15 19 (1.30%) Marketing
16 14 (0.96%) Electronics
16 14 (0.96%) Inclusion and Diversity
17 13 (0.89%) Billing
18 10 (0.69%) Local Government
Job Titles
1 244 (16.75%) Analyst
2 180 (12.35%) Architect
3 178 (12.22%) Lead
4 108 (7.41%) Service Manager
5 100 (6.86%) IT Support
6 91 (6.25%) Support Analyst
6 91 (6.25%) Support Engineer
7 66 (4.53%) Consultant
8 64 (4.39%) Senior
9 59 (4.05%) Service Analyst
9 59 (4.05%) Service Architect
10 55 (3.77%) Infrastructure Engineer
11 48 (3.29%) IT Analyst
12 41 (2.81%) Service Desk Analyst
13 40 (2.75%) 2nd Line Support
13 40 (2.75%) Administrator
14 38 (2.61%) IT Manager
15 35 (2.40%) Desktop Support
15 35 (2.40%) IT Engineer
16 34 (2.33%) Delivery Manager
Libraries, Frameworks & Software Standards
1 45 (3.09%) REST
2 26 (1.78%) SOAP
3 17 (1.17%) .NET
3 17 (1.17%) Middleware
4 9 (0.62%) ARM Templates
5 8 (0.55%) CSS
5 8 (0.55%) Oracle Fusion
6 7 (0.48%) Elastic Stack
6 7 (0.48%) HTML
6 7 (0.48%) Kafka
7 6 (0.41%) AngularJS
7 6 (0.41%) LDAP
8 5 (0.34%) Ajax
9 4 (0.27%) Keycloak
9 4 (0.27%) SAML
9 4 (0.27%) Software Packaging
9 4 (0.27%) Web Services
10 3 (0.21%) ISPF
10 3 (0.21%) OAuth
10 3 (0.21%) RESTful
Miscellaneous
1 76 (5.22%) CMDB
2 65 (4.46%) Onboarding
3 60 (4.12%) Data Centre
4 53 (3.64%) Product Ownership
5 49 (3.36%) Management Information System
6 44 (3.02%) Enterprise Software
7 40 (2.75%) Virtual Team
8 38 (2.61%) Self-Motivation
9 34 (2.33%) PKI
10 28 (1.92%) Analytical Mindset
11 24 (1.65%) Mainframe
12 21 (1.44%) Cloud Native
13 20 (1.37%) Hybrid Cloud
13 20 (1.37%) Replication
14 19 (1.30%) Driving Licence
15 18 (1.24%) NHS
16 15 (1.03%) PMI
16 15 (1.03%) Smartphone
17 14 (0.96%) Video Conferencing
18 13 (0.89%) iPhone
Operating Systems
1 366 (25.12%) Windows
2 104 (7.14%) Windows 10
3 102 (7.00%) Linux
4 81 (5.56%) Windows Server
5 33 (2.26%) Mac OS
6 29 (1.99%) Apple iOS
7 28 (1.92%) Unix
8 26 (1.78%) Android
9 17 (1.17%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 9 (0.62%) Windows Server 2003
12 8 (0.55%) Ubuntu
13 7 (0.48%) Windows Server 2019
14 6 (0.41%) Windows Server 2016
14 6 (0.41%) zOS
15 4 (0.27%) CentOS
15 4 (0.27%) Mac OS X
15 4 (0.27%) Windows Server 2008
16 3 (0.21%) AIX
16 3 (0.21%) Debian
Processes & Methodologies
1 518 (35.55%) Service Management
2 431 (29.58%) ITSM
3 322 (22.10%) Problem-Solving
4 319 (21.89%) Agile
5 300 (20.59%) Change Management
6 244 (16.75%) Continuous Improvement
7 237 (16.27%) Service Delivery
8 232 (15.92%) Stakeholder Management
9 195 (13.38%) Customer Service
10 183 (12.56%) Stakeholder Engagement
11 157 (10.78%) DevOps
12 144 (9.88%) Problem Management
13 136 (9.33%) Project Management
14 132 (9.06%) Service Design
15 126 (8.65%) Roadmaps
16 123 (8.44%) Incident Management
17 117 (8.03%) Project Delivery
18 111 (7.62%) Migration
19 97 (6.66%) Root Cause Analysis
19 97 (6.66%) TOGAF
Programming Languages
1 145 (9.95%) PowerShell
2 103 (7.07%) SQL
3 88 (6.04%) Python
4 30 (2.06%) JavaScript
5 27 (1.85%) Bash
6 19 (1.30%) Shell Script
7 15 (1.03%) Java
8 13 (0.89%) Bicep
8 13 (0.89%) Perl
9 6 (0.41%) C#
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 5 (0.34%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
12 2 (0.14%) VB.NET
Qualifications
1 476 (32.67%) Security Cleared
2 371 (25.46%) SC Cleared
3 225 (15.44%) Degree
4 143 (9.81%) ITIL Certification
5 92 (6.31%) DV Cleared
6 85 (5.83%) Microsoft Certification
7 46 (3.16%) Azure Certification
8 44 (3.02%) Computer Science Degree
8 44 (3.02%) ITIL Foundation Certificate
8 44 (3.02%) PMI Certification
9 42 (2.88%) Cisco Certification
10 37 (2.54%) CCNP
11 34 (2.33%) PMP
11 34 (2.33%) TOGAF Certification
12 33 (2.26%) A+ Certification
13 26 (1.78%) ISEB
14 23 (1.58%) AWS Certification
15 22 (1.51%) CISSP
16 21 (1.44%) MCSE
16 21 (1.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 133 (9.13%) SLA
2 58 (3.98%) ISO/IEC 27001
3 37 (2.54%) COBIT
3 37 (2.54%) GDPR
4 30 (2.06%) NIST
4 30 (2.06%) QA
5 24 (1.65%) Data Quality
6 23 (1.58%) ISO/IEC 20000
7 20 (1.37%) GRC
8 18 (1.24%) Cyber Essentials
9 13 (0.89%) NCSC
10 12 (0.82%) Sarbanes-Oxley
11 11 (0.75%) JSP 440
12 10 (0.69%) PCI DSS
13 8 (0.55%) HMG Security Policy Framework
13 8 (0.55%) NIST 800
13 8 (0.55%) PMO
14 7 (0.48%) Accessibility
15 6 (0.41%) ISO 22301
15 6 (0.41%) ISO 9001
System Software
1 267 (18.33%) Active Directory
2 67 (4.60%) VMware Infrastructure
3 37 (2.54%) Hyper-V
4 25 (1.72%) Virtual Desktop
5 24 (1.65%) Docker
6 9 (0.62%) Firmware
6 9 (0.62%) vSphere
7 8 (0.55%) VMware ESXi
8 7 (0.48%) Microsoft App-V
9 6 (0.41%) VMware NSX
10 5 (0.34%) Brightmail
10 5 (0.34%) ISA Server
10 5 (0.34%) Microsoft Virtual Server
10 5 (0.34%) Virtual Servers
11 4 (0.27%) Virtual Machines
12 3 (0.21%) BitLocker
12 3 (0.21%) DFS Replication
12 3 (0.21%) Job Entry Subsystem
13 2 (0.14%) Oracle RAC
13 2 (0.14%) XenApp
Systems Management
1 98 (6.73%) Microsoft Intune
1 98 (6.73%) SCCM
2 71 (4.87%) Terraform
3 64 (4.39%) Ansible
4 46 (3.16%) Kubernetes
5 39 (2.68%) SCOM
6 32 (2.20%) OPNET
7 21 (1.44%) HP SiteScope
8 18 (1.24%) WSUS
9 16 (1.10%) Grafana
10 14 (0.96%) Prometheus
11 13 (0.89%) Red Hat Satellite
12 11 (0.75%) vCenter Server
13 9 (0.62%) Jamf Pro
14 8 (0.55%) Single Sign-On
15 7 (0.48%) Microsoft Clustering
16 6 (0.41%) Active Directory Federation Services
16 6 (0.41%) FortiGate
17 5 (0.34%) vRealize
18 4 (0.27%) Rancher
Vendors
1 412 (28.28%) Microsoft
2 286 (19.63%) ServiceNow
3 111 (7.62%) VMware
4 98 (6.73%) Remedy
5 63 (4.32%) Cisco
5 63 (4.32%) Google
6 59 (4.05%) Oracle
7 51 (3.50%) Atlassian
8 50 (3.43%) Splunk
9 39 (2.68%) Citrix
10 35 (2.40%) SAP
11 31 (2.13%) IBM
12 30 (2.06%) Red Hat
12 30 (2.06%) Salesforce
13 24 (1.65%) Dynatrace
14 21 (1.44%) Palo Alto
14 21 (1.44%) SolarWinds
15 20 (1.37%) F5
16 18 (1.24%) BMC
16 18 (1.24%) Fortinet