ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 22 October 2025, with comparisons to the same periods in the previous two years.

6 months to
22 Oct 2025
Same period 2024 Same period 2023
Rank 53 44 37
Rank change year-on-year -9 -7 +13
Contract jobs citing ITIL 1,320 1,375 2,099
As % of all contract jobs in England 4.65% 4.33% 5.18%
As % of the Processes & Methodologies category 5.11% 5.00% 5.83%
Number of daily rates quoted 841 823 1,438
10th Percentile £200 £200 £209
25th Percentile £304 £325 £340
Median daily rate (50th Percentile) £450 £475 £486
Median % change year-on-year -5.26% -2.26% +2.32%
75th Percentile £559 £588 £600
90th Percentile £638 £682 £703
UK median daily rate £450 £463 £486
% change year-on-year -2.70% -4.84% +2.32%
Number of hourly rates quoted 104 48 103
10th Percentile £15.83 £16.29 -
25th Percentile £17.96 £21.34 £13.41
Median hourly rate £29.05 £26.59 £16.50
Median % change year-on-year +9.25% +61.15% +6.45%
75th Percentile £45.12 £35.50 £21.01
90th Percentile £63.06 £68.05 £54.40
UK median hourly rate £26.00 £26.50 £16.50
% change year-on-year -1.89% +60.61% +6.45%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,822 27,486 36,016
As % of all contract IT jobs advertised in England 90.90% 86.55% 88.87%
Number of daily rates quoted 16,385 16,762 24,875
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £640 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -2.27%
Number of hourly rates quoted 1,632 1,057 1,464
10th Percentile £14.50 £15.00 £14.25
25th Percentile £17.69 £20.30 £19.06
Median hourly rate £25.15 £41.16 £44.50
Median % change year-on-year -38.89% -7.52% +27.14%
75th Percentile £44.19 £66.50 £65.00
90th Percentile £67.25 £74.00 £77.50
UK median hourly rate £25.08 £38.50 £43.17
% change year-on-year -34.87% -10.81% +30.80%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 22 October 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 22 October 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 22 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -40 394 £475 - 269
South East +11 288 £483 +1.58% 297
North of England +4 248 £400 -11.11% 205
South West +8 162 £456 -8.75% 103
North West +15 154 £450 +0.78% 124
Midlands +2 150 £425 -5.56% 117
West Midlands +2 122 £400 -11.11% 69
Yorkshire -1 91 £350 -27.46% 52
East of England -9 62 £383 +2.27% 92
East Midlands -6 28 £437 -10.36% 48
North East -21 3 £398 -35.63% 29
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 131 (9.92%) SharePoint
2 97 (7.35%) Microsoft Exchange
3 58 (4.39%) Confluence
4 44 (3.33%) Skype for Business
5 18 (1.36%) Mattermost
6 17 (1.29%) Exchange Server 2013
7 16 (1.21%) IIS
8 10 (0.76%) Exchange Server 2003
8 10 (0.76%) Exchange Server 2007
8 10 (0.76%) Exchange Server 2010
8 10 (0.76%) Office Communications Server
8 10 (0.76%) SharePoint Server
9 5 (0.38%) Mule
10 4 (0.30%) Apache
10 4 (0.30%) CICS
10 4 (0.30%) Oracle Self-Service HR
10 4 (0.30%) Oracle Workflow
11 3 (0.23%) Tomcat
12 2 (0.15%) Apache Airflow
12 2 (0.15%) Camunda
Applications
1 153 (11.59%) Microsoft Office
2 74 (5.61%) Microsoft Excel
3 43 (3.26%) Microsoft PowerPoint
4 33 (2.50%) MS Visio
5 6 (0.45%) Microsoft Project
6 3 (0.23%) Oracle Smart View
7 1 (0.076%) Adobe Illustrator
7 1 (0.076%) InDesign
7 1 (0.076%) Photoshop
7 1 (0.076%) ProjectWise
7 1 (0.076%) Spreadsheet
Business Applications
1 48 (3.64%) Remedy ITSM
2 10 (0.76%) Oracle EBS
3 9 (0.68%) assyst
3 9 (0.68%) Dynamics CRM
3 9 (0.68%) SAP S/4HANA
4 5 (0.38%) Oracle EBS R12
4 5 (0.38%) Salesforce CRM
5 4 (0.30%) Oracle General Ledger
5 4 (0.30%) Oracle HRMS
5 4 (0.30%) Workday HCM
6 3 (0.23%) Kondor
7 2 (0.15%) Maximo
7 2 (0.15%) Oracle Assets
7 2 (0.15%) Oracle ERP
7 2 (0.15%) Oracle FAH
7 2 (0.15%) Oracle Financials
7 2 (0.15%) Oracle iProcurement
7 2 (0.15%) Oracle Receivables
7 2 (0.15%) Oracle Subledger Accounting
7 2 (0.15%) ResourceLink
Cloud Services
1 252 (19.09%) Microsoft 365
2 234 (17.73%) Azure
3 98 (7.42%) AWS
4 92 (6.97%) Entra ID
5 49 (3.71%) OneDrive
6 39 (2.95%) SaaS
7 38 (2.88%) Power Platform
8 34 (2.58%) GCP
9 32 (2.42%) Azure DevOps
10 16 (1.21%) PaaS
10 16 (1.21%) PowerApps
11 11 (0.83%) Azure Sentinel
11 11 (0.83%) Dynamics 365
11 11 (0.83%) GitHub
11 11 (0.83%) OCI
12 10 (0.76%) IaaS
13 7 (0.53%) Azure Monitor
13 7 (0.53%) Microsoft Copilot
13 7 (0.53%) Microsoft Purview
13 7 (0.53%) Miro
Communications & Networking
1 116 (8.79%) DNS
2 103 (7.80%) Firewall
3 92 (6.97%) DHCP
4 91 (6.89%) VPN
5 61 (4.62%) TCP/IP
6 45 (3.41%) WAN
7 40 (3.03%) SAN
8 37 (2.80%) Skype
9 34 (2.58%) LAN
10 29 (2.20%) Wi-Fi
10 29 (2.20%) Wireless
11 27 (2.05%) SD-WAN
12 24 (1.82%) Network Security
13 19 (1.44%) VLAN
14 18 (1.36%) Unified Communications
15 14 (1.06%) BGP
15 14 (1.06%) OSPF
15 14 (1.06%) Remote Desktop
15 14 (1.06%) VoIP
16 13 (0.98%) SSH
Database & Business Intelligence
1 29 (2.20%) Power BI
2 25 (1.89%) SQL Server
3 10 (0.76%) Tableau
4 9 (0.68%) PostgreSQL
4 9 (0.68%) Relational Database
5 8 (0.61%) Metadata
6 7 (0.53%) Data Warehouse
6 7 (0.53%) Oracle Database
7 5 (0.38%) Oracle Reports
8 4 (0.30%) Data Mining
8 4 (0.30%) DB2
8 4 (0.30%) MySQL
8 4 (0.30%) NoSQL
8 4 (0.30%) SQL Server Reporting Services
9 3 (0.23%) Amazon Aurora
9 3 (0.23%) Amazon RDS
9 3 (0.23%) OLTP
9 3 (0.23%) Oracle Exadata
10 2 (0.15%) Data Lake
10 2 (0.15%) Electronic Patient Records
Development Applications
1 113 (8.56%) JIRA
2 16 (1.21%) Jenkins
3 10 (0.76%) Git
4 8 (0.61%) Sonatype Nexus
5 7 (0.53%) Bitbucket
5 7 (0.53%) MSI
5 7 (0.53%) Postman
6 6 (0.45%) GitLab
7 5 (0.38%) AdminStudio
7 5 (0.38%) Rational DOORS
8 2 (0.15%) InstallShield
8 2 (0.15%) Liquibase
9 1 (0.076%) Dreamweaver
9 1 (0.076%) Eclipse
9 1 (0.076%) GCC
9 1 (0.076%) JUnit
9 1 (0.076%) Mockito
9 1 (0.076%) Selenium
9 1 (0.076%) SoapUI
9 1 (0.076%) Team Foundation Server
General
1 601 (45.53%) Social Skills
2 277 (20.98%) Finance
3 224 (16.97%) Analytical Skills
4 154 (11.67%) Public Sector
5 72 (5.45%) Banking
6 52 (3.94%) Telecoms
7 46 (3.48%) Documentation Skills
8 45 (3.41%) Organisational Skills
9 40 (3.03%) Legal
10 34 (2.58%) Military
10 34 (2.58%) Retail
11 30 (2.27%) Presentation Skills
12 27 (2.05%) Inclusion and Diversity
13 26 (1.97%) Manufacturing
14 22 (1.67%) Influencing Skills
15 18 (1.36%) Marketing
16 15 (1.14%) Law
17 13 (0.98%) Electronics
17 13 (0.98%) Financial Institution
18 12 (0.91%) Local Government
Job Titles
1 264 (20.00%) Analyst
2 129 (9.77%) Support Engineer
3 120 (9.09%) Architect
4 105 (7.95%) Support Analyst
5 103 (7.80%) Service Manager
6 98 (7.42%) IT Support
7 91 (6.89%) Lead
8 79 (5.98%) Senior
9 75 (5.68%) Desktop Support
10 64 (4.85%) Consultant
11 54 (4.09%) Infrastructure Engineer
12 53 (4.02%) IT Manager
13 52 (3.94%) Service Analyst
14 43 (3.26%) IT Analyst
15 42 (3.18%) 2nd Line Support
16 40 (3.03%) Administrator
17 39 (2.95%) Desktop Engineer
17 39 (2.95%) Service Architect
18 37 (2.80%) Desktop Support Engineer
18 37 (2.80%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 19 (1.44%) REST
2 18 (1.36%) .NET
3 16 (1.21%) Middleware
4 15 (1.14%) Web Services
5 14 (1.06%) SOAP
6 10 (0.76%) HTML
6 10 (0.76%) LDAP
7 9 (0.68%) Lightning Web Components
8 8 (0.61%) CSS
8 8 (0.61%) Software Packaging
9 7 (0.53%) AngularJS
10 6 (0.45%) RESTful
11 5 (0.38%) Oracle Fusion
11 5 (0.38%) XML
11 5 (0.38%) XMPP
12 4 (0.30%) Elastic Stack
12 4 (0.30%) Kafka
12 4 (0.30%) SAML
13 3 (0.23%) ARM Templates
13 3 (0.23%) Oracle GoldenGate
Miscellaneous
1 57 (4.32%) Management Information System
2 51 (3.86%) CMDB
2 51 (3.86%) Onboarding
3 42 (3.18%) Data Centre
4 31 (2.35%) Product Ownership
5 30 (2.27%) Enterprise Software
6 27 (2.05%) Virtual Team
7 25 (1.89%) iPhone
8 24 (1.82%) PKI
8 24 (1.82%) Self-Motivation
9 22 (1.67%) Analytical Mindset
9 22 (1.67%) Replication
9 22 (1.67%) Video Conferencing
10 20 (1.52%) Driving Licence
11 16 (1.21%) iPad
12 15 (1.14%) Smartphone
13 14 (1.06%) Mainframe
13 14 (1.06%) Security Posture
14 13 (0.98%) Tandem
15 12 (0.91%) NHS
Operating Systems
1 359 (27.20%) Windows
2 107 (8.11%) Linux
3 92 (6.97%) Windows 10
4 69 (5.23%) Windows Server
5 54 (4.09%) Mac OS
6 36 (2.73%) Unix
7 25 (1.89%) Apple iOS
8 20 (1.52%) Android
9 18 (1.36%) Windows Server 2016
10 17 (1.29%) Red Hat Enterprise Linux
10 17 (1.29%) Windows Server 2012
11 14 (1.06%) Windows Server 2003
12 12 (0.91%) Windows Server 2019
13 5 (0.38%) CentOS
13 5 (0.38%) Mac OS X
13 5 (0.38%) Ubuntu
14 4 (0.30%) Debian
14 4 (0.30%) Windows 7
14 4 (0.30%) Windows Server 2008
14 4 (0.30%) zOS
Processes & Methodologies
1 470 (35.61%) Service Management
2 340 (25.76%) ITSM
3 309 (23.41%) Problem-Solving
4 246 (18.64%) Agile
5 212 (16.06%) Change Management
6 209 (15.83%) Customer Service
6 209 (15.83%) Stakeholder Management
7 201 (15.23%) Service Delivery
8 147 (11.14%) Continuous Improvement
9 132 (10.00%) Problem Management
10 123 (9.32%) Stakeholder Engagement
11 120 (9.09%) Project Management
12 118 (8.94%) Incident Management
13 112 (8.48%) Roadmaps
14 110 (8.33%) DevOps
15 105 (7.95%) Migration
16 101 (7.65%) Project Delivery
17 96 (7.27%) Service Design
18 86 (6.52%) Computer Science
19 85 (6.44%) Process Improvement
Programming Languages
1 129 (9.77%) PowerShell
2 116 (8.79%) SQL
3 68 (5.15%) Python
4 23 (1.74%) Bash
4 23 (1.74%) Shell Script
5 21 (1.59%) JavaScript
6 16 (1.21%) Java
7 7 (0.53%) C#
7 7 (0.53%) Perl
7 7 (0.53%) VBScript
8 6 (0.45%) Apex Code
9 5 (0.38%) PL/SQL
10 4 (0.30%) Bicep
11 2 (0.15%) COBOL
11 2 (0.15%) Groovy
12 1 (0.076%) Go
12 1 (0.076%) Korn
12 1 (0.076%) PHP
12 1 (0.076%) T-SQL
12 1 (0.076%) VB.NET
Qualifications
1 348 (26.36%) Security Cleared
2 257 (19.47%) SC Cleared
3 210 (15.91%) Degree
4 124 (9.39%) ITIL Certification
5 103 (7.80%) Microsoft Certification
6 68 (5.15%) DV Cleared
7 58 (4.39%) ITIL Foundation Certificate
8 45 (3.41%) Computer Science Degree
9 42 (3.18%) Cisco Certification
10 41 (3.11%) A+ Certification
11 32 (2.42%) Azure Certification
11 32 (2.42%) CCNP
12 31 (2.35%) PMP
13 30 (2.27%) PMI Certification
14 23 (1.74%) MCSA
15 21 (1.59%) MCSE
16 20 (1.52%) CCNA
17 18 (1.36%) CISSP
18 17 (1.29%) Master's Degree
19 15 (1.14%) BPSS Clearance
Quality Assurance & Compliance
1 131 (9.92%) SLA
2 49 (3.71%) GDPR
3 46 (3.48%) ISO/IEC 27001
4 37 (2.80%) ISO/IEC 20000
5 30 (2.27%) QA
6 25 (1.89%) COBIT
7 15 (1.14%) NIST
8 13 (0.98%) GRC
9 10 (0.76%) Data Quality
9 10 (0.76%) ISO 9001
10 9 (0.68%) Accessibility
11 8 (0.61%) NCSC
11 8 (0.61%) PMO
12 6 (0.45%) ISO/IEC 19770
12 6 (0.45%) Sarbanes-Oxley
13 5 (0.38%) Cyber Essentials
13 5 (0.38%) PCI DSS
14 3 (0.23%) Cyber Essentials PLUS
15 2 (0.15%) Actionable Recommendations
15 2 (0.15%) NIST 800
System Software
1 277 (20.98%) Active Directory
2 52 (3.94%) VMware Infrastructure
3 32 (2.42%) Hyper-V
4 15 (1.14%) Virtual Desktop
5 10 (0.76%) Brightmail
5 10 (0.76%) ISA Server
5 10 (0.76%) VMware ESXi
6 8 (0.61%) Docker
7 7 (0.53%) Microsoft App-V
7 7 (0.53%) Virtual Servers
8 6 (0.45%) Firmware
8 6 (0.45%) vSphere
9 5 (0.38%) Microsoft Virtual Server
9 5 (0.38%) Terminal Services
10 4 (0.30%) RACF
11 3 (0.23%) BitLocker
11 3 (0.23%) Oracle RAC
11 3 (0.23%) Virtual Machines
12 2 (0.15%) DFS Replication
13 1 (0.076%) NetIQ eDirectory
Systems Management
1 98 (7.42%) Microsoft Intune
2 86 (6.52%) SCCM
3 41 (3.11%) Ansible
4 30 (2.27%) SCOM
5 28 (2.12%) Terraform
6 26 (1.97%) Kubernetes
7 21 (1.59%) HP SiteScope
8 16 (1.21%) Jamf Pro
9 13 (0.98%) Microsoft Clustering
10 12 (0.91%) WSUS
11 10 (0.76%) NetBackup
11 10 (0.76%) Single Sign-On
11 10 (0.76%) vCenter Server
12 8 (0.61%) Grafana
12 8 (0.61%) Red Hat Satellite
13 7 (0.53%) Active Directory Federation Services
13 7 (0.53%) HP ALM
14 4 (0.30%) CASB
14 4 (0.30%) Prometheus
14 4 (0.30%) vMotion
Vendors
1 486 (36.82%) Microsoft
2 267 (20.23%) ServiceNow
3 84 (6.36%) Cisco
4 81 (6.14%) VMware
5 64 (4.85%) Remedy
6 60 (4.55%) Oracle
7 50 (3.79%) Splunk
8 48 (3.64%) Citrix
9 43 (3.26%) Salesforce
10 35 (2.65%) SAP
11 30 (2.27%) Red Hat
12 29 (2.20%) Apple
13 26 (1.97%) HP
14 25 (1.89%) Google
15 23 (1.74%) IBM
16 21 (1.59%) F5
17 20 (1.52%) SolarWinds
18 19 (1.44%) CheckPoint
19 17 (1.29%) Atlassian
19 17 (1.29%) Palo Alto