ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 25 December 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 47 43 33
Rank change year-on-year -4 -10 +13
Contract jobs citing ITIL 1,496 1,299 1,949
As % of all contract jobs in England 4.72% 4.52% 5.31%
As % of the Processes & Methodologies category 5.33% 5.09% 6.01%
Number of daily rates quoted 977 772 1,342
10th Percentile £200 £200 £206
25th Percentile £315 £307 £325
Median daily rate (50th Percentile) £475 £476 £500
Median % change year-on-year -0.11% -4.90% +5.26%
75th Percentile £588 £600 £600
90th Percentile £694 £700 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 104 47 113
10th Percentile £17.42 £18.50 £13.41
25th Percentile £18.50 £21.36 £14.16
Median hourly rate £28.09 £25.00 £17.50
Median % change year-on-year +12.34% +42.86% +12.90%
75th Percentile £45.46 £37.00 £33.75
90th Percentile £75.10 £69.15 £65.00
UK median hourly rate £26.00 £26.13 £17.50
% change year-on-year -0.48% +49.29% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,083 25,497 32,413
As % of all contract IT jobs advertised in England 88.56% 88.71% 88.35%
Number of daily rates quoted 17,857 15,730 22,001
10th Percentile £300 £311 £308
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £501 £525 £540
Median % change year-on-year -4.67% -2.78% -1.82%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,811 841 1,406
10th Percentile £15.18 £15.62 £14.75
25th Percentile £17.89 £20.30 £19.25
Median hourly rate £25.15 £35.00 £45.00
Median % change year-on-year -28.14% -22.22% +22.56%
75th Percentile £55.00 £65.00 £65.00
90th Percentile £69.45 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £44.50
% change year-on-year -22.62% -26.97% +27.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 25 December 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 25 December 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 25 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -31 408 £478 -5.20% 220
South East +6 366 £479 -1.28% 251
North of England -7 245 £438 +10.06% 167
South West +7 221 £556 +11.25% 91
Midlands -1 155 £425 -5.56% 141
North West -5 144 £465 +20.78% 85
West Midlands 0 120 £413 -8.33% 80
Yorkshire -4 85 £350 -17.65% 65
East of England -6 83 £363 -12.12% 92
East Midlands -10 35 £431 +43.67% 59
North East -10 16 £431 -30.16% 22
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 128 (8.56%) SharePoint
2 93 (6.22%) Confluence
3 90 (6.02%) Microsoft Exchange
4 34 (2.27%) Skype for Business
5 17 (1.14%) IIS
6 14 (0.94%) Exchange Server 2013
7 13 (0.87%) Mattermost
8 7 (0.47%) Exchange Server 2003
8 7 (0.47%) Exchange Server 2007
8 7 (0.47%) Exchange Server 2010
8 7 (0.47%) Office Communications Server
8 7 (0.47%) SharePoint Server
9 6 (0.40%) Apache
10 5 (0.33%) Mule
11 4 (0.27%) CICS
12 3 (0.20%) CMS
13 2 (0.13%) Apache Airflow
13 2 (0.13%) SAS
13 2 (0.13%) Tomcat
14 1 (0.067%) Anypoint
Applications
1 157 (10.49%) Microsoft Office
2 56 (3.74%) Microsoft Excel
3 38 (2.54%) Microsoft Project
4 34 (2.27%) Microsoft PowerPoint
5 22 (1.47%) MS Visio
6 3 (0.20%) Acrobat
6 3 (0.20%) Oracle Smart View
7 1 (0.067%) Chatbot
7 1 (0.067%) ProjectWise
7 1 (0.067%) Spreadsheet
7 1 (0.067%) Trello
Business Applications
1 49 (3.28%) Remedy ITSM
2 24 (1.60%) Oracle EBS
3 10 (0.67%) Dynamics CRM
4 8 (0.53%) SAP S/4HANA
5 7 (0.47%) assyst
6 5 (0.33%) Oracle General Ledger
7 3 (0.20%) Kondor
7 3 (0.20%) Maximo
7 3 (0.20%) Oracle Payables
7 3 (0.20%) Oracle Receivables
8 2 (0.13%) Oracle EBS R12
8 2 (0.13%) Oracle FAH
8 2 (0.13%) Oracle Financials
8 2 (0.13%) Oracle Subledger Accounting
8 2 (0.13%) ResourceLink
8 2 (0.13%) Salesforce CRM
8 2 (0.13%) SystmOne
9 1 (0.067%) Hyperion Planning
9 1 (0.067%) NetSuite
9 1 (0.067%) Remedy AR System
Cloud Services
1 305 (20.39%) Azure
2 220 (14.71%) Microsoft 365
3 161 (10.76%) AWS
4 90 (6.02%) Entra ID
5 81 (5.41%) GCP
6 50 (3.34%) Power Platform
7 46 (3.07%) OneDrive
8 44 (2.94%) SaaS
9 34 (2.27%) Azure DevOps
10 21 (1.40%) PaaS
10 21 (1.40%) PowerApps
11 20 (1.34%) IaaS
12 15 (1.00%) GitHub
12 15 (1.00%) Power Automate
13 14 (0.94%) Dynamics 365
14 13 (0.87%) Azure Sentinel
15 12 (0.80%) Google Workspace
15 12 (0.80%) OCI
15 12 (0.80%) Serverless
15 12 (0.80%) Virtual Private Cloud
Communications & Networking
1 123 (8.22%) DNS
2 103 (6.89%) Firewall
2 103 (6.89%) VPN
3 92 (6.15%) DHCP
4 61 (4.08%) TCP/IP
5 53 (3.54%) WAN
6 43 (2.87%) LAN
7 34 (2.27%) SAN
7 34 (2.27%) SD-WAN
8 32 (2.14%) Skype
9 24 (1.60%) Network Security
10 23 (1.54%) VoIP
10 23 (1.54%) Wireless
11 22 (1.47%) VLAN
12 19 (1.27%) Wi-Fi
13 15 (1.00%) BGP
13 15 (1.00%) SSH
14 14 (0.94%) Unified Communications
15 13 (0.87%) OSPF
16 9 (0.60%) Internet
Database & Business Intelligence
1 36 (2.41%) Power BI
2 26 (1.74%) SQL Server
3 14 (0.94%) Tableau
4 10 (0.67%) Amazon RDS
4 10 (0.67%) PostgreSQL
5 9 (0.60%) Metadata
6 8 (0.53%) Relational Database
7 7 (0.47%) Data Warehouse
7 7 (0.47%) Oracle Database
8 5 (0.33%) Amazon Aurora
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Mining
9 4 (0.27%) Oracle Reports
9 4 (0.27%) Redis
10 3 (0.20%) DB2
10 3 (0.20%) Electronic Patient Records
10 3 (0.20%) Oracle Exadata
11 2 (0.13%) Data Lake
11 2 (0.13%) InfluxDB
11 2 (0.13%) RDBMS
Development Applications
1 150 (10.03%) JIRA
2 26 (1.74%) Jenkins
3 15 (1.00%) GitLab
4 10 (0.67%) Git
5 8 (0.53%) MSI
6 7 (0.47%) Bitbucket
6 7 (0.47%) Postman
7 6 (0.40%) Sonatype Nexus
8 5 (0.33%) Rational DOORS
9 3 (0.20%) AdminStudio
9 3 (0.20%) IBM UrbanCode
9 3 (0.20%) InstallShield
9 3 (0.20%) Liquibase
10 2 (0.13%) JUnit
10 2 (0.13%) Mockito
11 1 (0.067%) Fiddler
11 1 (0.067%) GCC
11 1 (0.067%) Selenium
11 1 (0.067%) SoapUI
11 1 (0.067%) Visual Studio
General
1 662 (44.25%) Social Skills
2 278 (18.58%) Finance
3 246 (16.44%) Analytical Skills
4 188 (12.57%) Public Sector
5 74 (4.95%) Banking
6 72 (4.81%) Military
7 56 (3.74%) Telecoms
8 53 (3.54%) Organisational Skills
9 46 (3.07%) Documentation Skills
9 46 (3.07%) Legal
10 30 (2.01%) Influencing Skills
11 29 (1.94%) Manufacturing
12 24 (1.60%) Retail
13 23 (1.54%) Law
14 22 (1.47%) Presentation Skills
15 18 (1.20%) Marketing
16 16 (1.07%) Inclusion and Diversity
17 14 (0.94%) Electronics
18 12 (0.80%) Financial Institution
19 11 (0.74%) Billing
Job Titles
1 249 (16.64%) Analyst
2 197 (13.17%) Architect
3 168 (11.23%) Lead
4 105 (7.02%) Service Manager
5 96 (6.42%) IT Support
6 94 (6.28%) Support Engineer
7 88 (5.88%) Support Analyst
8 79 (5.28%) Senior
9 71 (4.75%) Service Architect
10 64 (4.28%) Consultant
11 59 (3.94%) Service Analyst
12 58 (3.88%) Infrastructure Engineer
13 49 (3.28%) Administrator
14 46 (3.07%) IT Analyst
15 43 (2.87%) 2nd Line Support
15 43 (2.87%) Desktop Support
16 40 (2.67%) Service Desk Analyst
17 39 (2.61%) IT Manager
18 38 (2.54%) ITIL Manager
19 35 (2.34%) Delivery Manager
Libraries, Frameworks & Software Standards
1 45 (3.01%) REST
2 27 (1.80%) SOAP
3 22 (1.47%) .NET
4 17 (1.14%) Middleware
5 10 (0.67%) LDAP
6 9 (0.60%) CSS
6 9 (0.60%) HTML
7 8 (0.53%) Oracle Fusion
8 7 (0.47%) AngularJS
8 7 (0.47%) Kafka
9 6 (0.40%) Lightning Web Components
9 6 (0.40%) Web Services
10 5 (0.33%) Elastic Stack
10 5 (0.33%) SAML
11 4 (0.27%) Ajax
11 4 (0.27%) ARM Templates
11 4 (0.27%) Keycloak
11 4 (0.27%) RESTful
11 4 (0.27%) Software Packaging
12 3 (0.20%) Oracle GoldenGate
Miscellaneous
1 71 (4.75%) CMDB
2 58 (3.88%) Onboarding
3 57 (3.81%) Data Centre
4 53 (3.54%) Product Ownership
5 52 (3.48%) Management Information System
6 39 (2.61%) Enterprise Software
7 38 (2.54%) Virtual Team
8 35 (2.34%) PKI
9 34 (2.27%) Self-Motivation
10 28 (1.87%) Analytical Mindset
11 23 (1.54%) Replication
12 22 (1.47%) Mainframe
13 20 (1.34%) Video Conferencing
14 19 (1.27%) iPhone
15 18 (1.20%) Driving Licence
16 17 (1.14%) NHS
17 16 (1.07%) iPad
18 15 (1.00%) Hybrid Cloud
19 14 (0.94%) Cloud Native
19 14 (0.94%) Security Posture
Operating Systems
1 381 (25.47%) Windows
2 108 (7.22%) Linux
3 102 (6.82%) Windows 10
4 88 (5.88%) Windows Server
5 45 (3.01%) Mac OS
6 34 (2.27%) Unix
7 26 (1.74%) Apple iOS
8 23 (1.54%) Android
8 23 (1.54%) Red Hat Enterprise Linux
9 21 (1.40%) Windows Server 2012
10 15 (1.00%) Windows Server 2016
11 12 (0.80%) Windows Server 2019
12 11 (0.74%) Windows Server 2003
13 8 (0.53%) Ubuntu
14 7 (0.47%) zOS
15 6 (0.40%) CentOS
16 4 (0.27%) Mac OS X
16 4 (0.27%) Windows Server 2008
17 3 (0.20%) AIX
17 3 (0.20%) Solaris
Processes & Methodologies
1 542 (36.23%) Service Management
2 422 (28.21%) ITSM
3 327 (21.86%) Agile
4 314 (20.99%) Problem-Solving
5 303 (20.25%) Change Management
6 246 (16.44%) Stakeholder Management
7 234 (15.64%) Continuous Improvement
8 223 (14.91%) Service Delivery
9 185 (12.37%) Customer Service
9 185 (12.37%) Stakeholder Engagement
10 148 (9.89%) DevOps
11 144 (9.63%) Problem Management
12 142 (9.49%) Project Management
13 141 (9.43%) Service Design
14 133 (8.89%) Roadmaps
15 127 (8.49%) Project Delivery
16 112 (7.49%) Incident Management
17 104 (6.95%) Migration
18 92 (6.15%) TOGAF
19 89 (5.95%) PRINCE2
Programming Languages
1 153 (10.23%) PowerShell
2 112 (7.49%) SQL
3 90 (6.02%) Python
4 30 (2.01%) Bash
4 30 (2.01%) JavaScript
5 26 (1.74%) Shell Script
6 13 (0.87%) Java
7 12 (0.80%) Perl
8 8 (0.53%) Bicep
9 7 (0.47%) C#
10 6 (0.40%) Apex Code
10 6 (0.40%) JCL
10 6 (0.40%) REXX
10 6 (0.40%) VBScript
11 5 (0.33%) Groovy
12 3 (0.20%) Assembly Language
12 3 (0.20%) COBOL
12 3 (0.20%) HLASM
12 3 (0.20%) PL/SQL
13 2 (0.13%) PHP
Qualifications
1 500 (33.42%) Security Cleared
2 390 (26.07%) SC Cleared
3 242 (16.18%) Degree
4 143 (9.56%) ITIL Certification
5 96 (6.42%) Microsoft Certification
6 82 (5.48%) DV Cleared
7 45 (3.01%) Computer Science Degree
8 44 (2.94%) ITIL Foundation Certificate
9 39 (2.61%) Cisco Certification
10 38 (2.54%) Azure Certification
10 38 (2.54%) PMI Certification
11 35 (2.34%) A+ Certification
11 35 (2.34%) CCNP
11 35 (2.34%) TOGAF Certification
12 32 (2.14%) PMP
13 26 (1.74%) ISEB
13 26 (1.74%) MCSE
14 22 (1.47%) CISSP
15 21 (1.40%) PRINCE2 Practitioner
16 20 (1.34%) AWS Certification
Quality Assurance & Compliance
1 129 (8.62%) SLA
2 57 (3.81%) ISO/IEC 27001
3 51 (3.41%) GDPR
4 39 (2.61%) ISO/IEC 20000
5 38 (2.54%) COBIT
6 34 (2.27%) QA
7 24 (1.60%) NIST
8 21 (1.40%) Data Quality
9 20 (1.34%) GRC
10 15 (1.00%) Cyber Essentials
11 12 (0.80%) NCSC
12 11 (0.74%) ISO 9001
12 11 (0.74%) JSP 440
13 10 (0.67%) Sarbanes-Oxley
14 9 (0.60%) Accessibility
14 9 (0.60%) PMO
15 8 (0.53%) HMG Security Policy Framework
15 8 (0.53%) PCI DSS
16 6 (0.40%) ISO 22301
17 4 (0.27%) ISO/IEC 19770
System Software
1 274 (18.32%) Active Directory
2 70 (4.68%) VMware Infrastructure
3 36 (2.41%) Hyper-V
4 23 (1.54%) Virtual Desktop
5 21 (1.40%) Docker
6 11 (0.74%) VMware ESXi
7 10 (0.67%) Firmware
8 9 (0.60%) vSphere
9 7 (0.47%) Brightmail
9 7 (0.47%) ISA Server
9 7 (0.47%) Microsoft App-V
10 6 (0.40%) VMware NSX
11 5 (0.33%) Microsoft Virtual Server
11 5 (0.33%) Terminal Services
11 5 (0.33%) Virtual Servers
12 4 (0.27%) Virtual Machines
13 3 (0.20%) DFS Replication
13 3 (0.20%) Job Entry Subsystem
13 3 (0.20%) Oracle RAC
14 2 (0.13%) XenApp
Systems Management
1 101 (6.75%) SCCM
2 97 (6.48%) Microsoft Intune
3 65 (4.34%) Terraform
4 61 (4.08%) Ansible
5 39 (2.61%) Kubernetes
5 39 (2.61%) SCOM
6 32 (2.14%) OPNET
7 21 (1.40%) HP SiteScope
8 17 (1.14%) WSUS
9 15 (1.00%) Grafana
10 13 (0.87%) Red Hat Satellite
10 13 (0.87%) vCenter Server
11 12 (0.80%) Prometheus
12 10 (0.67%) NetBackup
12 10 (0.67%) Single Sign-On
13 9 (0.60%) Microsoft Clustering
14 8 (0.53%) Jamf Pro
14 8 (0.53%) Nessus
15 7 (0.47%) Active Directory Federation Services
16 5 (0.33%) FortiGate
Vendors
1 429 (28.68%) Microsoft
2 296 (19.79%) ServiceNow
3 110 (7.35%) VMware
4 97 (6.48%) Remedy
5 69 (4.61%) Oracle
6 64 (4.28%) Cisco
7 53 (3.54%) Splunk
8 51 (3.41%) Atlassian
8 51 (3.41%) Google
9 48 (3.21%) Citrix
10 39 (2.61%) Salesforce
11 37 (2.47%) SAP
12 33 (2.21%) Red Hat
13 25 (1.67%) IBM
14 21 (1.40%) Dynatrace
15 20 (1.34%) Palo Alto
16 17 (1.14%) Fortinet
16 17 (1.14%) HP
17 16 (1.07%) F5
18 15 (1.00%) BMC