ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 18 July 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Jul 2026
Same period 2025 Same period 2024
Rank 47 44 43
Rank change year-on-year -3 -1 0
Contract jobs citing ITIL 1,907 1,319 1,530
As % of all contract jobs in England 4.24% 4.84% 4.24%
As % of the Processes & Methodologies category 4.96% 5.34% 4.95%
Number of daily rates quoted 1,301 819 1,004
10th Percentile £200 £213 £205
25th Percentile £385 £325 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £575
90th Percentile £675 £659 £650
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 104 94 112
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.19 £16.69 £15.94
Median hourly rate £27.75 £26.23 £21.37
Median % change year-on-year +5.82% +22.72% +22.11%
75th Percentile £82.25 £37.50 £25.00
90th Percentile £87.75 £59.21 £45.85
UK median hourly rate £22.31 £23.00 £21.37
% change year-on-year -3.00% +7.63% +18.79%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,446 24,678 30,937
As % of all contract IT jobs advertised in England 85.44% 90.65% 85.71%
Number of daily rates quoted 24,172 15,843 20,140
10th Percentile £325 £300 £308
25th Percentile £420 £406 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £638 £645
90th Percentile £735 £746 £750
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -4.55%
Number of hourly rates quoted 2,378 1,309 2,090
10th Percentile £15.38 £14.28 £13.18
25th Percentile £21.00 £17.88 £16.83
Median hourly rate £47.00 £25.15 £38.12
Median % change year-on-year +86.88% -34.02% -8.14%
75th Percentile £68.75 £53.75 £63.75
90th Percentile £83.00 £71.50 £73.75
UK median hourly rate £43.96 £25.15 £38.12
% change year-on-year +74.79% -34.02% -5.88%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 18 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 18 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 18 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -10 625 £500 - 135
South East +5 485 £510 +9.97% 149
North of England -14 334 £483 +25.78% 121
North West -13 221 £485 +10.80% 74
South West -9 188 £500 +39.37% 58
Midlands -38 152 £450 +5.88% 57
West Midlands -39 124 £463 +8.82% 29
Yorkshire -24 99 £485 +34.91% 34
East of England +4 94 £438 - 54
East Midlands -7 27 £413 -8.33% 28
North East -26 15 £440 +125.64% 16
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 129 (6.76%) SharePoint
2 73 (3.83%) Microsoft Exchange
3 60 (3.15%) Confluence
4 11 (0.58%) IIS
5 9 (0.47%) Oracle Workflow
6 6 (0.31%) Mattermost
6 6 (0.31%) Oracle Self-Service HR
6 6 (0.31%) WebSphere
7 5 (0.26%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) WebLogic
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.10%) Apache
10 2 (0.10%) IBM HTTP Server
10 2 (0.10%) Oracle HTTP Server
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) Oracle Spatial
10 2 (0.10%) WebSphere Portal
Applications
1 75 (3.93%) Microsoft Office
2 50 (2.62%) Microsoft Excel
3 28 (1.47%) Microsoft Project
4 22 (1.15%) MS Visio
5 18 (0.94%) Microsoft PowerPoint
6 10 (0.52%) AutoCAD
7 8 (0.42%) Revit
8 7 (0.37%) Chatbot
9 1 (0.052%) Oracle Smart View
9 1 (0.052%) Spreadsheet
Business Applications
1 64 (3.36%) Remedy ITSM
2 8 (0.42%) ContrOCC
3 6 (0.31%) Oracle HRMS
3 6 (0.31%) Primavera
4 5 (0.26%) SAP S/4HANA
5 4 (0.21%) Oracle EBS
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.16%) Dynamics CRM
6 3 (0.16%) Oracle Applications
6 3 (0.16%) Oracle Payables
6 3 (0.16%) Oracle Receivables
7 2 (0.10%) assyst
7 2 (0.10%) Dynamics GP
7 2 (0.10%) Oracle Assets
7 2 (0.10%) Oracle Cash Management
7 2 (0.10%) Oracle EBS R12
7 2 (0.10%) Remedy AR System
7 2 (0.10%) SAP ERP
8 1 (0.052%) Dynamics NAV
Cloud Services
1 456 (23.91%) Azure
2 313 (16.41%) Microsoft 365
3 210 (11.01%) AWS
4 160 (8.39%) Entra ID
5 95 (4.98%) Power Platform
6 80 (4.20%) SaaS
7 69 (3.62%) Azure DevOps
8 56 (2.94%) GitHub
9 53 (2.78%) GCP
10 47 (2.46%) OneDrive
11 30 (1.57%) Azure Monitor
12 29 (1.52%) PaaS
13 27 (1.42%) AWS Lambda
13 27 (1.42%) Datadog
13 27 (1.42%) IaaS
13 27 (1.42%) Serverless
14 26 (1.36%) Amazon CloudWatch
15 25 (1.31%) Amazon S3
16 24 (1.26%) GitHub Actions
16 24 (1.26%) Power Automate
Communications & Networking
1 172 (9.02%) Firewall
2 145 (7.60%) DNS
3 112 (5.87%) VPN
4 96 (5.03%) WAN
5 95 (4.98%) LAN
6 94 (4.93%) DHCP
7 87 (4.56%) TCP/IP
8 70 (3.67%) Network Security
9 56 (2.94%) Wi-Fi
10 48 (2.52%) SSL
11 43 (2.25%) BGP
11 43 (2.25%) OSPF
11 43 (2.25%) SD-WAN
12 34 (1.78%) Wireless
13 33 (1.73%) SAN
14 28 (1.47%) Cisco ASA
15 26 (1.36%) Cisco Firepower
16 25 (1.31%) VLAN
17 20 (1.05%) BIG-IP
17 20 (1.05%) NAS
Database & Business Intelligence
1 79 (4.14%) Power BI
2 67 (3.51%) SQL Server
3 25 (1.31%) Oracle Database
4 20 (1.05%) SQL Server Integration Services
5 13 (0.68%) Amazon RDS
5 13 (0.68%) PostgreSQL
6 12 (0.63%) Oracle Reports
7 11 (0.58%) Data Warehouse
8 10 (0.52%) MySQL
8 10 (0.52%) SQL Server Reporting Services
9 9 (0.47%) Relational Database
10 8 (0.42%) NoSQL
11 7 (0.37%) Metadata
11 7 (0.37%) Oracle Database 11g
11 7 (0.37%) Oracle Database 12c
11 7 (0.37%) Tableau
12 6 (0.31%) Db2
13 5 (0.26%) MongoDB
13 5 (0.26%) Oracle BI EE
14 4 (0.21%) DTS
Development Applications
1 192 (10.07%) JIRA
2 37 (1.94%) Git
3 31 (1.63%) Jenkins
4 28 (1.47%) GitLab
5 16 (0.84%) Bitbucket
6 8 (0.42%) MSI
7 5 (0.26%) Maven
8 4 (0.21%) AdminStudio
8 4 (0.21%) Atlassian Bamboo
8 4 (0.21%) Browser DevTools
8 4 (0.21%) Cucumber
8 4 (0.21%) Eclipse
8 4 (0.21%) InstallShield
8 4 (0.21%) MLflow
8 4 (0.21%) Postman
8 4 (0.21%) REST Assured
8 4 (0.21%) ScriptRunner
9 3 (0.16%) Chocolatey
9 3 (0.16%) Flyway
9 3 (0.16%) Visual Studio
General
1 753 (39.49%) Social Skills
2 333 (17.46%) Finance
3 303 (15.89%) Analytical Skills
4 208 (10.91%) Public Sector
5 98 (5.14%) Banking
6 86 (4.51%) Telecoms
7 72 (3.78%) Organisational Skills
8 68 (3.57%) Legal
9 57 (2.99%) Influencing Skills
10 39 (2.05%) Documentation Skills
11 32 (1.68%) Retail
12 27 (1.42%) Local Government
12 27 (1.42%) Military
13 25 (1.31%) Presentation Skills
14 20 (1.05%) Aerospace
14 20 (1.05%) Inclusion and Diversity
15 17 (0.89%) Financial Institution
16 15 (0.79%) Police
17 13 (0.68%) Law
18 12 (0.63%) Front Office
Job Titles
1 275 (14.42%) Analyst
2 162 (8.50%) Senior
3 150 (7.87%) IT Support
4 146 (7.66%) Service Manager
5 132 (6.92%) Support Engineer
6 126 (6.61%) Architect
6 126 (6.61%) Lead
7 97 (5.09%) IT Manager
8 89 (4.67%) Service Analyst
9 79 (4.14%) Consultant
10 76 (3.99%) IT Analyst
11 75 (3.93%) IT Engineer
12 69 (3.62%) IT Support Engineer
13 67 (3.51%) Network Engineer
13 67 (3.51%) Support Analyst
14 64 (3.36%) Delivery Manager
15 61 (3.20%) Project Manager
16 57 (2.99%) Transition Manager
17 51 (2.67%) Administrator
17 51 (2.67%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 108 (5.66%) REST
2 58 (3.04%) SOAP
3 34 (1.78%) Middleware
4 28 (1.47%) Web Services
5 26 (1.36%) CSS
5 26 (1.36%) LDAP
6 23 (1.21%) HTML
7 22 (1.15%) .NET
8 21 (1.10%) OAuth
9 20 (1.05%) SAML
10 16 (0.84%) 802.1X
10 16 (0.84%) ISPF
10 16 (0.84%) Oracle Fusion
11 15 (0.79%) Ajax
11 15 (0.79%) Oracle GoldenGate
12 14 (0.73%) Microsoft Graph
13 13 (0.68%) OpenID
14 12 (0.63%) AWS CDK
15 11 (0.58%) OAuth2
16 9 (0.47%) Kafka
Miscellaneous
1 141 (7.39%) CMDB
1 141 (7.39%) Onboarding
2 103 (5.40%) Data Centre
3 76 (3.99%) Product Ownership
4 66 (3.46%) Enterprise Software
5 56 (2.94%) Management Information System
6 50 (2.62%) Clustering
6 50 (2.62%) PKI
7 40 (2.10%) Self-Motivation
8 32 (1.68%) Analytical Mindset
9 31 (1.63%) Security Posture
10 30 (1.57%) Cloud Native
10 30 (1.57%) Replication
11 29 (1.52%) Driving Licence
12 28 (1.47%) Mainframe
13 26 (1.36%) Hybrid Cloud
14 25 (1.31%) Legacy Systems
15 22 (1.15%) Virtual Team
16 14 (0.73%) Distributed Systems
17 13 (0.68%) Operational Technology
Operating Systems
1 456 (23.91%) Windows
2 132 (6.92%) Linux
3 116 (6.08%) Windows 10
4 94 (4.93%) Windows Server
5 69 (3.62%) Unix
6 52 (2.73%) Mac OS
7 45 (2.36%) Red Hat Enterprise Linux
8 38 (1.99%) Apple iOS
9 26 (1.36%) Android
10 17 (0.89%) zOS
11 16 (0.84%) Windows Server 2019
12 11 (0.58%) AIX
12 11 (0.58%) Windows Server 2016
13 8 (0.42%) Oracle Linux
13 8 (0.42%) Windows Server 2012
14 7 (0.37%) Solaris
14 7 (0.37%) VMS
15 5 (0.26%) HPUX
15 5 (0.26%) SUSE
16 4 (0.21%) OpenVMS
Processes & Methodologies
1 644 (33.77%) Service Management
2 553 (29.00%) ITSM
3 475 (24.91%) Problem-Solving
4 432 (22.65%) Stakeholder Management
5 418 (21.92%) Agile
6 379 (19.87%) Continuous Improvement
7 328 (17.20%) Change Management
8 310 (16.26%) Service Delivery
9 221 (11.59%) Stakeholder Engagement
10 210 (11.01%) DevOps
11 202 (10.59%) Incident Management
12 201 (10.54%) Customer Service
13 175 (9.18%) Roadmaps
14 164 (8.60%) Problem Management
15 160 (8.39%) Project Delivery
16 141 (7.39%) AI
17 140 (7.34%) Root Cause Analysis
18 139 (7.29%) Service Design
19 138 (7.24%) Migration
20 128 (6.71%) Cybersecurity
Programming Languages
1 164 (8.60%) PowerShell
2 119 (6.24%) SQL
3 88 (4.61%) Python
4 75 (3.93%) JavaScript
5 44 (2.31%) Bash
6 26 (1.36%) Java
7 21 (1.10%) PL/SQL
8 19 (1.00%) Shell Script
9 16 (0.84%) Korn
10 14 (0.73%) C#
11 13 (0.68%) Bicep
12 10 (0.52%) Groovy
12 10 (0.52%) T-SQL
13 8 (0.42%) Perl
14 7 (0.37%) Apex Code
15 4 (0.21%) JCL
15 4 (0.21%) REXX
15 4 (0.21%) TypeScript
16 3 (0.16%) SOQL
16 3 (0.16%) VBScript
Qualifications
1 683 (35.82%) Security Cleared
2 465 (24.38%) SC Cleared
3 243 (12.74%) Degree
4 202 (10.59%) DV Cleared
5 156 (8.18%) ITIL Certification
6 74 (3.88%) PMI Certification
7 71 (3.72%) PMP
8 67 (3.51%) Microsoft Certification
9 64 (3.36%) Cisco Certification
10 63 (3.30%) Computer Science Degree
11 49 (2.57%) ITIL Foundation Certificate
12 47 (2.46%) Azure Certification
13 44 (2.31%) CCNP
14 43 (2.25%) CISSP
15 32 (1.68%) BPSS Clearance
16 27 (1.42%) CCNA
17 24 (1.26%) Master's Degree
18 23 (1.21%) A+ Certification
19 21 (1.10%) MCSE
19 21 (1.10%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 177 (9.28%) SLA
2 73 (3.83%) ISO/IEC 27001
3 56 (2.94%) NIST
4 51 (2.67%) Data Quality
5 41 (2.15%) QA
6 39 (2.05%) GDPR
7 36 (1.89%) COBIT
8 30 (1.57%) NCSC
8 30 (1.57%) PMO
9 29 (1.52%) GRC
10 27 (1.42%) ISO/IEC 20000
11 11 (0.58%) PCI DSS
12 10 (0.52%) Cyber Essentials
12 10 (0.52%) ISO 9001
13 9 (0.47%) Government Security Classifications
14 7 (0.37%) Accessibility
15 6 (0.31%) Cyber Essentials PLUS
15 6 (0.31%) Sarbanes-Oxley
16 5 (0.26%) SOC 2
17 4 (0.21%) ISO/IEC 42001
System Software
1 352 (18.46%) Active Directory
2 90 (4.72%) VMware Infrastructure
3 36 (1.89%) Docker
4 31 (1.63%) Oracle RAC
5 23 (1.21%) VMware ESXi
6 21 (1.10%) Hyper-V
7 20 (1.05%) Virtual Machines
7 20 (1.05%) VMware NSX
8 16 (0.84%) Firmware
8 16 (0.84%) Virtual Desktop
8 16 (0.84%) vSphere
9 14 (0.73%) RACF
10 12 (0.63%) IAG
11 10 (0.52%) NFS
12 4 (0.21%) Microsoft App-V
13 3 (0.16%) BitLocker
13 3 (0.16%) OpenAM
13 3 (0.16%) PowerHA
13 3 (0.16%) XenDesktop
14 2 (0.10%) XenApp
Systems Management
1 166 (8.70%) Microsoft Intune
2 87 (4.56%) Ansible
2 87 (4.56%) Terraform
3 77 (4.04%) SCCM
4 58 (3.04%) Kubernetes
5 26 (1.36%) Oracle RMAN
6 20 (1.05%) Single Sign-On
7 19 (1.00%) Data Guard
8 18 (0.94%) Jamf Pro
8 18 (0.94%) SCOM
9 17 (0.89%) Grafana
10 15 (0.79%) Oracle Enterprise Manager
10 15 (0.79%) vCenter Server
11 13 (0.68%) OMEGAMON
11 13 (0.68%) Red Hat Satellite
11 13 (0.68%) WSUS
12 12 (0.63%) FortiGate
12 12 (0.63%) Prometheus
13 10 (0.52%) Active Directory Federation Services
14 9 (0.47%) CASB
Vendors
1 523 (27.43%) ServiceNow
2 516 (27.06%) Microsoft
3 131 (6.87%) VMware
4 105 (5.51%) Cisco
5 94 (4.93%) Oracle
6 81 (4.25%) Remedy
7 60 (3.15%) Splunk
8 49 (2.57%) Palo Alto
9 40 (2.10%) IBM
9 40 (2.10%) SolarWinds
10 39 (2.05%) SAP
11 37 (1.94%) Citrix
12 36 (1.89%) BMC
13 35 (1.84%) Juniper
14 32 (1.68%) Dynatrace
15 31 (1.63%) Red Hat
16 29 (1.52%) Fortinet
17 27 (1.42%) F5
18 26 (1.36%) Google
19 25 (1.31%) Salesforce