ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 14 September 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Sep 2026
Same period 2025 Same period 2024
Rank 48 42 46
Rank change year-on-year -6 +4 -6
Contract jobs citing ITIL 1,961 1,382 1,360
As % of all contract jobs in England 4.26% 5.01% 4.14%
As % of the Processes & Methodologies category 5.03% 5.52% 4.82%
Number of daily rates quoted 1,335 866 850
10th Percentile £193 £205 £203
25th Percentile £363 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -1.04%
75th Percentile £598 £563 £588
90th Percentile £688 £638 £663
UK median daily rate £500 £450 £463
% change year-on-year +11.11% -2.70% -2.63%
Number of hourly rates quoted 103 98 68
10th Percentile £17.14 £14.99 £14.16
25th Percentile £18.56 £17.96 £16.30
Median hourly rate £25.54 £27.05 £21.94
Median % change year-on-year -5.58% +23.32% +25.34%
75th Percentile £63.05 £33.94 £29.00
90th Percentile £87.13 £60.19 £67.65
UK median hourly rate £24.72 £25.15 £22.50
% change year-on-year -1.71% +11.78% +28.57%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,948 25,051 28,234
As % of all contract IT jobs advertised in England 84.68% 90.90% 86.04%
Number of daily rates quoted 23,873 15,912 17,703
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £638 £625 £648
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,701 1,483 1,330
10th Percentile £14.00 £14.25 £14.84
25th Percentile £17.85 £17.65 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -1.71%
75th Percentile £68.00 £48.73 £66.58
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% +1.18%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 14 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 14 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 14 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -8 653 £500 +5.26% 590
South East -6 453 £550 +13.99% 294
North of England -12 388 £450 +18.42% 256
North West -3 268 £436 -6.03% 142
South West -20 165 £550 +41.94% 154
Midlands -30 156 £450 +12.50% 149
West Midlands -24 133 £453 +13.13% 94
East of England +6 102 £400 +2.24% 99
Yorkshire -28 100 £485 +42.65% 83
North East -22 23 £400 +105.13% 33
East Midlands -16 22 £413 -5.39% 55
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 140 (7.14%) SharePoint
2 91 (4.64%) Microsoft Exchange
3 61 (3.11%) Confluence
4 11 (0.56%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
7 6 (0.31%) Oracle Workflow
8 5 (0.25%) CMS
8 5 (0.25%) Oracle Self-Service HR
8 5 (0.25%) Oracle SOA Suite
8 5 (0.25%) WebLogic
8 5 (0.25%) WebSphere
9 4 (0.20%) OpenStack
10 3 (0.15%) Apache
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
12 1 (0.051%) nginx
12 1 (0.051%) Oracle HTTP Server
12 1 (0.051%) WebSphere Application Server
12 1 (0.051%) WebSphere Portal
Applications
1 88 (4.49%) Microsoft Office
2 58 (2.96%) Microsoft Excel
3 22 (1.12%) Microsoft Project
4 20 (1.02%) Microsoft PowerPoint
5 17 (0.87%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Chatbot
7 8 (0.41%) Revit
8 3 (0.15%) Spreadsheet
Business Applications
1 59 (3.01%) Remedy ITSM
2 8 (0.41%) ContrOCC
2 8 (0.41%) Remedy AR System
3 6 (0.31%) Oracle EBS
4 5 (0.25%) Oracle HRMS
5 4 (0.20%) Dynamics CRM
5 4 (0.20%) Payment Gateway
5 4 (0.20%) SAP S/4HANA
6 3 (0.15%) Cloudability
6 3 (0.15%) NEC Housing
6 3 (0.15%) Oracle Applications
6 3 (0.15%) Oracle ERP
7 2 (0.10%) assyst
7 2 (0.10%) Dynamics GP
7 2 (0.10%) Dynamics NAV
7 2 (0.10%) Exchequer
7 2 (0.10%) Maximo
7 2 (0.10%) Primavera
7 2 (0.10%) SAP CX
7 2 (0.10%) SAP FI
Cloud Services
1 507 (25.85%) Azure
2 365 (18.61%) Microsoft 365
3 224 (11.42%) AWS
4 186 (9.48%) Entra ID
5 102 (5.20%) SaaS
6 90 (4.59%) Power Platform
7 66 (3.37%) OneDrive
8 62 (3.16%) Azure DevOps
9 56 (2.86%) GCP
10 51 (2.60%) Azure Monitor
10 51 (2.60%) GitHub
11 33 (1.68%) Datadog
12 27 (1.38%) Amazon CloudWatch
12 27 (1.38%) Serverless
13 25 (1.27%) AWS Lambda
13 25 (1.27%) GitHub Actions
14 24 (1.22%) IaaS
15 23 (1.17%) PaaS
16 22 (1.12%) Amazon S3
16 22 (1.12%) Virtual Private Cloud
Communications & Networking
1 178 (9.08%) DNS
2 162 (8.26%) Firewall
3 134 (6.83%) DHCP
3 134 (6.83%) VPN
4 101 (5.15%) TCP/IP
5 90 (4.59%) WAN
6 76 (3.88%) LAN
7 71 (3.62%) Network Security
8 51 (2.60%) Wi-Fi
9 45 (2.29%) SSL
10 39 (1.99%) BGP
10 39 (1.99%) OSPF
11 38 (1.94%) SD-WAN
11 38 (1.94%) Wireless
12 34 (1.73%) SAN
12 34 (1.73%) VLAN
13 31 (1.58%) Cisco ASA
14 29 (1.48%) Cisco Firepower
15 19 (0.97%) EIGRP
15 19 (0.97%) NAS
Database & Business Intelligence
1 72 (3.67%) Power BI
2 63 (3.21%) SQL Server
3 19 (0.97%) Oracle Database
4 18 (0.92%) SQL Server Integration Services
5 14 (0.71%) Metadata
6 13 (0.66%) Amazon RDS
7 12 (0.61%) MySQL
8 11 (0.56%) Relational Database
9 9 (0.46%) Data Warehouse
9 9 (0.46%) Oracle Database 11g
9 9 (0.46%) Oracle Reports
9 9 (0.46%) PostgreSQL
10 7 (0.36%) Db2
11 6 (0.31%) Big Data
11 6 (0.31%) Hadoop
11 6 (0.31%) NoSQL
12 5 (0.25%) Azure SQL Database
12 5 (0.25%) SQL Server Reporting Services
13 4 (0.20%) MongoDB
13 4 (0.20%) Redis
Development Applications
1 169 (8.62%) JIRA
2 32 (1.63%) Git
3 30 (1.53%) Jenkins
4 21 (1.07%) Bitbucket
4 21 (1.07%) GitLab
5 10 (0.51%) Atlassian Bamboo
6 7 (0.36%) MSI
7 6 (0.31%) Postman
8 4 (0.20%) AdminStudio
8 4 (0.20%) Chocolatey
8 4 (0.20%) Cucumber
8 4 (0.20%) Eclipse
8 4 (0.20%) InstallShield
8 4 (0.20%) JMeter
8 4 (0.20%) REST Assured
9 3 (0.15%) Browser DevTools
9 3 (0.15%) eggPlant
9 3 (0.15%) ScriptRunner
9 3 (0.15%) Sonatype Nexus
9 3 (0.15%) Visual Studio
General
1 840 (42.84%) Social Skills
2 344 (17.54%) Finance
3 329 (16.78%) Analytical Skills
4 197 (10.05%) Public Sector
5 108 (5.51%) Banking
6 85 (4.33%) Telecoms
7 77 (3.93%) Organisational Skills
8 69 (3.52%) Legal
9 62 (3.16%) Influencing Skills
10 44 (2.24%) Documentation Skills
11 34 (1.73%) Aerospace
12 33 (1.68%) Retail
13 26 (1.33%) Military
14 25 (1.27%) Presentation Skills
15 24 (1.22%) Local Government
16 22 (1.12%) Inclusion and Diversity
17 19 (0.97%) Manufacturing
18 17 (0.87%) Police
19 15 (0.76%) Front Office
19 15 (0.76%) Law
Job Titles
1 274 (13.97%) Analyst
2 154 (7.85%) Senior
3 153 (7.80%) IT Support
3 153 (7.80%) Support Engineer
4 151 (7.70%) Lead
5 132 (6.73%) Architect
6 120 (6.12%) Service Manager
7 91 (4.64%) IT Engineer
8 78 (3.98%) IT Manager
8 78 (3.98%) IT Support Engineer
9 77 (3.93%) Service Analyst
10 73 (3.72%) Consultant
11 70 (3.57%) Support Analyst
12 68 (3.47%) Network Engineer
13 67 (3.42%) IT Analyst
14 65 (3.31%) Delivery Manager
15 64 (3.26%) Project Manager
16 59 (3.01%) Administrator
17 58 (2.96%) Desktop Support
18 55 (2.80%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 101 (5.15%) REST
1 101 (5.15%) Terraform
2 50 (2.55%) SOAP
3 39 (1.99%) Middleware
4 25 (1.27%) SAML
5 22 (1.12%) HTML
6 21 (1.07%) .NET
6 21 (1.07%) CSS
6 21 (1.07%) OAuth
6 21 (1.07%) Web Services
7 16 (0.82%) Ajax
7 16 (0.82%) ISPF
8 15 (0.76%) OpenID
9 14 (0.71%) LDAP
10 12 (0.61%) OAuth2
11 11 (0.56%) ARM Templates
11 11 (0.56%) Microsoft Graph
11 11 (0.56%) Oracle Fusion
11 11 (0.56%) Software Packaging
12 9 (0.46%) AWS CDK
Miscellaneous
1 188 (9.59%) Onboarding
2 162 (8.26%) CMDB
3 96 (4.90%) Data Centre
4 76 (3.88%) Management Information System
5 74 (3.77%) Enterprise Software
6 58 (2.96%) Clustering
7 53 (2.70%) Product Ownership
8 51 (2.60%) Hybrid Cloud
9 47 (2.40%) PKI
10 38 (1.94%) Self-Motivation
11 30 (1.53%) Driving Licence
11 30 (1.53%) Replication
12 29 (1.48%) Mainframe
13 28 (1.43%) Cloud Native
14 27 (1.38%) Security Operations Centre
15 25 (1.27%) Legacy Systems
16 21 (1.07%) Analytical Mindset
16 21 (1.07%) Security Posture
16 21 (1.07%) Virtual Team
17 19 (0.97%) Cyber Threat
Operating Systems
1 536 (27.33%) Windows
2 164 (8.36%) Windows Server
3 143 (7.29%) Linux
4 138 (7.04%) Windows 10
5 56 (2.86%) Mac OS
6 50 (2.55%) Unix
7 48 (2.45%) Red Hat Enterprise Linux
8 47 (2.40%) Apple iOS
9 42 (2.14%) Android
10 24 (1.22%) Windows Server 2019
11 18 (0.92%) zOS
12 13 (0.66%) AIX
13 10 (0.51%) Windows Server 2016
14 9 (0.46%) VMS
15 8 (0.41%) Solaris
16 7 (0.36%) Oracle Linux
17 6 (0.31%) Windows Server 2012
18 5 (0.25%) HPUX
18 5 (0.25%) SUSE
19 3 (0.15%) Windows 7
Processes & Methodologies
1 743 (37.89%) Service Management
2 593 (30.24%) ITSM
3 533 (27.18%) Stakeholder Management
4 475 (24.22%) Problem-Solving
5 450 (22.95%) Continuous Improvement
6 424 (21.62%) Agile
7 346 (17.64%) Change Management
8 333 (16.98%) Service Delivery
9 238 (12.14%) Incident Management
10 236 (12.03%) Customer Service
11 213 (10.86%) Stakeholder Engagement
12 211 (10.76%) DevOps
13 200 (10.20%) Roadmaps
14 183 (9.33%) Root Cause Analysis
15 172 (8.77%) Project Delivery
16 169 (8.62%) Cybersecurity
17 155 (7.90%) Migration
18 150 (7.65%) PRINCE2
19 149 (7.60%) AI
19 149 (7.60%) Service Design
Programming Languages
1 207 (10.56%) PowerShell
2 121 (6.17%) SQL
3 116 (5.92%) Python
4 64 (3.26%) Bash
5 63 (3.21%) JavaScript
6 20 (1.02%) Bicep
6 20 (1.02%) Java
7 16 (0.82%) PL/SQL
8 15 (0.76%) T-SQL
9 10 (0.51%) Groovy
10 9 (0.46%) Perl
11 7 (0.36%) C#
11 7 (0.36%) Shell Script
12 6 (0.31%) Apex Code
13 5 (0.25%) JCL
14 4 (0.20%) REXX
14 4 (0.20%) VBScript
15 2 (0.10%) C
15 2 (0.10%) COBOL
15 2 (0.10%) RPG
Qualifications
1 717 (36.56%) Security Cleared
2 514 (26.21%) SC Cleared
3 255 (13.00%) Degree
4 171 (8.72%) DV Cleared
5 153 (7.80%) ITIL Certification
6 85 (4.33%) Microsoft Certification
7 83 (4.23%) ITIL Foundation Certificate
8 74 (3.77%) PMI Certification
9 69 (3.52%) PMP
10 66 (3.37%) Cisco Certification
11 63 (3.21%) Azure Certification
12 62 (3.16%) Computer Science Degree
13 57 (2.91%) BPSS Clearance
14 56 (2.86%) CISSP
15 43 (2.19%) CCNP
16 38 (1.94%) A+ Certification
17 34 (1.73%) CISM
18 31 (1.58%) CCNA
19 27 (1.38%) AWS Certification
20 23 (1.17%) Network+ Certification
Quality Assurance & Compliance
1 200 (10.20%) SLA
2 69 (3.52%) ISO/IEC 27001
3 59 (3.01%) QA
4 58 (2.96%) Data Quality
5 47 (2.40%) NIST
6 38 (1.94%) NCSC
7 36 (1.84%) GDPR
8 32 (1.63%) GRC
9 29 (1.48%) ISO/IEC 20000
10 28 (1.43%) PMO
11 21 (1.07%) COBIT
12 14 (0.71%) ISO 9001
13 11 (0.56%) Cyber Essentials
14 10 (0.51%) PCI DSS
15 7 (0.36%) Cyber Essentials PLUS
16 6 (0.31%) ISO 22301
17 5 (0.25%) Accessibility
17 5 (0.25%) JSP 440
18 4 (0.20%) GxP
18 4 (0.20%) Sarbanes-Oxley
System Software
1 392 (19.99%) Active Directory
2 157 (8.01%) VMware Infrastructure
3 64 (3.26%) Hyper-V
4 40 (2.04%) Virtual Desktop
5 39 (1.99%) Docker
6 35 (1.78%) VMware ESXi
7 26 (1.33%) Virtual Machines
8 25 (1.27%) vSphere
9 20 (1.02%) Oracle RAC
10 19 (0.97%) Firmware
10 19 (0.97%) VMware NSX
11 17 (0.87%) IAG
12 14 (0.71%) RACF
13 11 (0.56%) Citrix Hypervisor
14 10 (0.51%) NFS
15 8 (0.41%) Virtual Servers
15 8 (0.41%) XenApp
15 8 (0.41%) XenDesktop
16 4 (0.20%) Microsoft Virtual Server
16 4 (0.20%) PowerHA
Systems Management
1 203 (10.35%) Microsoft Intune
2 116 (5.92%) SCCM
3 100 (5.10%) Ansible
4 58 (2.96%) Kubernetes
5 40 (2.04%) SCOM
6 26 (1.33%) vCenter Server
7 24 (1.22%) Single Sign-On
8 22 (1.12%) Data Guard
9 19 (0.97%) Grafana
9 19 (0.97%) Jamf Pro
10 16 (0.82%) Prometheus
10 16 (0.82%) WSUS
11 15 (0.76%) Red Hat Satellite
12 14 (0.71%) Oracle RMAN
13 13 (0.66%) OMEGAMON
14 10 (0.51%) Puppet
14 10 (0.51%) vMotion
15 9 (0.46%) PowerCLI
16 8 (0.41%) Active Directory Federation Services
16 8 (0.41%) SysTrack
Vendors
1 629 (32.08%) Microsoft
2 555 (28.30%) ServiceNow
3 199 (10.15%) VMware
4 123 (6.27%) Cisco
5 85 (4.33%) Oracle
6 68 (3.47%) Remedy
7 54 (2.75%) Citrix
7 54 (2.75%) Palo Alto
8 48 (2.45%) BMC
8 48 (2.45%) IBM
9 44 (2.24%) SolarWinds
10 43 (2.19%) SAP
11 40 (2.04%) Splunk
12 39 (1.99%) Dynatrace
13 35 (1.78%) Red Hat
14 34 (1.73%) Google
15 30 (1.53%) Salesforce
16 29 (1.48%) Meraki
17 25 (1.27%) Apple
18 24 (1.22%) Juniper