ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 20 May 2026, with comparisons to the same periods in the previous two years.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 50 41 39
Rank change year-on-year -9 -2 +2
Contract jobs citing ITIL 1,641 1,200 1,680
As % of all contract jobs in England 3.99% 4.94% 4.62%
As % of the Processes & Methodologies category 4.72% 5.41% 5.34%
Number of daily rates quoted 1,100 734 1,119
10th Percentile £210 £213 £205
25th Percentile £385 £308 £325
Median daily rate (50th Percentile) £500 £454 £488
Median % change year-on-year +10.02% -6.78% +2.63%
75th Percentile £600 £588 £588
90th Percentile £688 £661 £676
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +1.93%
Number of hourly rates quoted 78 72 143
10th Percentile £17.12 £14.99 £14.00
25th Percentile £18.50 £16.05 £14.16
Median hourly rate £26.52 £21.84 £17.50
Median % change year-on-year +21.44% +24.79% -2.78%
75th Percentile £81.32 £33.75 £23.78
90th Percentile £97.88 £47.37 £46.18
UK median hourly rate £22.27 £22.05 £17.50
% change year-on-year +0.98% +26.00% -5.41%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,792 22,163 31,446
As % of all contract IT jobs advertised in England 84.62% 91.27% 86.39%
Number of daily rates quoted 22,183 14,469 20,624
10th Percentile £325 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £510 £514 £525
% change year-on-year -0.88% -2.10% -4.55%
Number of hourly rates quoted 2,136 960 2,252
10th Percentile £15.25 £14.42 £12.93
25th Percentile £20.35 £18.20 £15.99
Median hourly rate £46.11 £28.75 £36.50
Median % change year-on-year +60.37% -21.23% -1.75%
75th Percentile £67.84 £62.50 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £42.50 £28.17 £36.05
% change year-on-year +50.90% -21.86% +0.13%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 20 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 20 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 20 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -23 514 £500 - 178
South East +3 378 £500 +11.11% 171
North of England -29 253 £499 +28.84% 110
South West -9 208 £575 +27.78% 58
Midlands -20 158 £450 +5.88% 71
North West -15 157 £550 +37.50% 48
West Midlands -24 126 £450 +5.88% 46
East of England +1 105 £381 -10.29% 48
Yorkshire -43 74 £475 +35.71% 49
East Midlands -16 31 £413 +9.13% 25
North East -11 22 £440 +125.64% 14
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 71 (4.33%) SharePoint
2 68 (4.14%) Confluence
3 57 (3.47%) Microsoft Exchange
4 15 (0.91%) IIS
5 8 (0.49%) Oracle Workflow
6 6 (0.37%) Mattermost
6 6 (0.37%) Oracle Self-Service HR
7 5 (0.30%) Apache
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
9 3 (0.18%) Oracle SOA Suite
9 3 (0.18%) SAS
9 3 (0.18%) WebSphere
10 2 (0.12%) ArcGIS
10 2 (0.12%) CICS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
Applications
1 76 (4.63%) Microsoft Office
2 42 (2.56%) Microsoft Project
3 31 (1.89%) Microsoft Excel
4 15 (0.91%) MS Visio
5 13 (0.79%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Spreadsheet
Business Applications
1 45 (2.74%) Remedy ITSM
2 8 (0.49%) Oracle EBS
3 6 (0.37%) Oracle HRMS
3 6 (0.37%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) Payment Gateway
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle Payables
6 3 (0.18%) Oracle Receivables
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) assyst
7 2 (0.12%) DELMIA
7 2 (0.12%) SAP ERP
8 1 (0.061%) Dynamics CRM
8 1 (0.061%) Dynamics GP
8 1 (0.061%) FLEXCUBE
8 1 (0.061%) iTrent
8 1 (0.061%) Loan IQ
8 1 (0.061%) Oracle ERP
8 1 (0.061%) Remedy AR System
Cloud Services
1 376 (22.91%) Azure
2 216 (13.16%) Microsoft 365
3 198 (12.07%) AWS
4 107 (6.52%) Entra ID
5 75 (4.57%) GCP
6 73 (4.45%) Power Platform
7 63 (3.84%) Azure DevOps
8 56 (3.41%) SaaS
9 46 (2.80%) GitHub
10 31 (1.89%) PaaS
11 29 (1.77%) Google Workspace
12 28 (1.71%) IaaS
13 24 (1.46%) AWS CloudFormation
14 22 (1.34%) AWS Lambda
14 22 (1.34%) GitHub Actions
14 22 (1.34%) Serverless
15 20 (1.22%) Amazon S3
16 19 (1.16%) Amazon CloudWatch
16 19 (1.16%) Virtual Private Cloud
17 18 (1.10%) OneDrive
Communications & Networking
1 137 (8.35%) Firewall
2 100 (6.09%) DNS
3 91 (5.55%) WAN
4 88 (5.36%) VPN
5 84 (5.12%) LAN
6 64 (3.90%) DHCP
7 57 (3.47%) Network Security
8 55 (3.35%) TCP/IP
9 51 (3.11%) SD-WAN
10 40 (2.44%) Wi-Fi
11 37 (2.25%) SAN
12 32 (1.95%) BGP
13 30 (1.83%) OSPF
14 24 (1.46%) SSL
15 21 (1.28%) VLAN
16 19 (1.16%) BIG-IP
16 19 (1.16%) Wireless
17 17 (1.04%) VoIP
18 16 (0.98%) NAS
19 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 58 (3.53%) Power BI
2 52 (3.17%) SQL Server
3 18 (1.10%) Oracle Database
4 16 (0.98%) Tableau
5 15 (0.91%) SQL Server Integration Services
6 13 (0.79%) Data Warehouse
7 11 (0.67%) Oracle Reports
7 11 (0.67%) PostgreSQL
8 9 (0.55%) SQL Server Reporting Services
9 8 (0.49%) Amazon RDS
10 7 (0.43%) Metadata
11 5 (0.30%) Azure SQL Database
11 5 (0.30%) MySQL
11 5 (0.30%) Oracle BI EE
11 5 (0.30%) Oracle Database 12c
11 5 (0.30%) Star Schema
12 4 (0.24%) Data Lake
12 4 (0.24%) DB2
12 4 (0.24%) DTS
13 3 (0.18%) Amazon Aurora
Development Applications
1 171 (10.42%) JIRA
2 32 (1.95%) GitLab
3 30 (1.83%) Jenkins
4 25 (1.52%) Git
5 14 (0.85%) Bitbucket
6 8 (0.49%) MSI
7 5 (0.30%) REST Assured
8 4 (0.24%) AdminStudio
8 4 (0.24%) Cucumber
8 4 (0.24%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) Postman
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) Visual Studio
10 2 (0.12%) Chocolatey
General
1 602 (36.68%) Social Skills
2 270 (16.45%) Finance
3 246 (14.99%) Analytical Skills
4 179 (10.91%) Public Sector
5 70 (4.27%) Banking
6 61 (3.72%) Organisational Skills
7 58 (3.53%) Telecoms
8 51 (3.11%) Legal
9 45 (2.74%) Military
10 36 (2.19%) Influencing Skills
11 34 (2.07%) Retail
12 33 (2.01%) Documentation Skills
13 21 (1.28%) Law
14 20 (1.22%) Aerospace
15 18 (1.10%) Presentation Skills
16 15 (0.91%) Inclusion and Diversity
16 15 (0.91%) Local Government
16 15 (0.91%) Police
17 12 (0.73%) Front Office
18 11 (0.67%) Financial Institution
Job Titles
1 214 (13.04%) Analyst
2 154 (9.38%) Architect
3 139 (8.47%) Service Manager
4 126 (7.68%) Senior
5 117 (7.13%) Lead
6 104 (6.34%) IT Support
7 91 (5.55%) Support Engineer
8 80 (4.88%) Service Analyst
9 76 (4.63%) IT Manager
10 66 (4.02%) Consultant
11 56 (3.41%) Delivery Manager
12 51 (3.11%) Service Desk Analyst
13 50 (3.05%) IT Analyst
14 49 (2.99%) Network Engineer
15 47 (2.86%) Infrastructure Engineer
15 47 (2.86%) Support Analyst
16 45 (2.74%) IT Engineer
16 45 (2.74%) Transition Manager
17 43 (2.62%) Change Manager
18 41 (2.50%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 80 (4.88%) REST
2 48 (2.93%) SOAP
3 25 (1.52%) CSS
4 24 (1.46%) .NET
5 23 (1.40%) Middleware
6 21 (1.28%) Web Services
7 20 (1.22%) LDAP
8 18 (1.10%) HTML
9 17 (1.04%) Oracle Fusion
10 16 (0.98%) OAuth
11 15 (0.91%) 802.1X
11 15 (0.91%) Oracle GoldenGate
12 11 (0.67%) AWS CDK
12 11 (0.67%) Kafka
12 11 (0.67%) Microsoft Graph
12 11 (0.67%) SAML
13 10 (0.61%) AngularJS
13 10 (0.61%) OAuth2
14 9 (0.55%) Ajax
14 9 (0.55%) ARM Templates
Miscellaneous
1 114 (6.95%) CMDB
2 101 (6.15%) Onboarding
3 86 (5.24%) Data Centre
3 86 (5.24%) Product Ownership
4 56 (3.41%) Enterprise Software
5 40 (2.44%) Management Information System
6 33 (2.01%) Self-Motivation
7 31 (1.89%) Cloud Native
8 30 (1.83%) Clustering
8 30 (1.83%) Replication
9 28 (1.71%) PKI
10 26 (1.58%) Analytical Mindset
11 24 (1.46%) Security Posture
12 23 (1.40%) Virtual Team
13 19 (1.16%) Hybrid Cloud
14 18 (1.10%) Driving Licence
15 17 (1.04%) Mainframe
16 15 (0.91%) Operational Technology
16 15 (0.91%) PMI
17 14 (0.85%) Smartphone
Operating Systems
1 358 (21.82%) Windows
2 101 (6.15%) Linux
3 93 (5.67%) Windows 10
4 86 (5.24%) Windows Server
5 54 (3.29%) Unix
6 36 (2.19%) Mac OS
7 35 (2.13%) Apple iOS
8 29 (1.77%) Red Hat Enterprise Linux
9 28 (1.71%) Android
10 13 (0.79%) Windows Server 2016
11 12 (0.73%) Windows Server 2019
12 8 (0.49%) AIX
12 8 (0.49%) Ubuntu
12 8 (0.49%) zOS
13 7 (0.43%) Windows Server 2012
14 6 (0.37%) Oracle Linux
15 4 (0.24%) HPUX
15 4 (0.24%) Solaris
15 4 (0.24%) SUSE
15 4 (0.24%) VMS
Processes & Methodologies
1 514 (31.32%) Service Management
2 448 (27.30%) ITSM
3 371 (22.61%) Problem-Solving
4 361 (22.00%) Agile
5 297 (18.10%) Stakeholder Management
6 287 (17.49%) Continuous Improvement
7 282 (17.18%) Change Management
8 230 (14.02%) Service Delivery
9 193 (11.76%) DevOps
10 186 (11.33%) Stakeholder Engagement
11 162 (9.87%) Customer Service
12 161 (9.81%) Roadmaps
13 148 (9.02%) Incident Management
14 145 (8.84%) Problem Management
15 139 (8.47%) Service Design
16 132 (8.04%) Migration
17 123 (7.50%) CI/CD
18 117 (7.13%) Root Cause Analysis
19 108 (6.58%) Project Management
20 105 (6.40%) Project Delivery
Programming Languages
1 116 (7.07%) PowerShell
2 102 (6.22%) SQL
3 62 (3.78%) JavaScript
4 57 (3.47%) Python
5 28 (1.71%) Bash
6 23 (1.40%) Java
7 20 (1.22%) Shell Script
8 16 (0.98%) Bicep
8 16 (0.98%) Korn
9 15 (0.91%) PL/SQL
10 13 (0.79%) C#
11 8 (0.49%) Groovy
11 8 (0.49%) Perl
12 7 (0.43%) Apex Code
12 7 (0.43%) JCL
12 7 (0.43%) REXX
13 6 (0.37%) T-SQL
14 3 (0.18%) SOQL
14 3 (0.18%) TypeScript
15 2 (0.12%) HLASM
Qualifications
1 591 (36.01%) Security Cleared
2 430 (26.20%) SC Cleared
3 195 (11.88%) Degree
4 162 (9.87%) DV Cleared
5 142 (8.65%) ITIL Certification
6 60 (3.66%) Cisco Certification
7 58 (3.53%) PMI Certification
8 56 (3.41%) Microsoft Certification
9 52 (3.17%) Computer Science Degree
10 49 (2.99%) PMP
11 45 (2.74%) Azure Certification
12 44 (2.68%) CCNP
13 33 (2.01%) CISSP
14 30 (1.83%) ITIL Foundation Certificate
15 24 (1.46%) TOGAF Certification
16 19 (1.16%) AWS Certification
16 19 (1.16%) BPSS Clearance
16 19 (1.16%) ISEB
17 18 (1.10%) CCNA
17 18 (1.10%) Master's Degree
Quality Assurance & Compliance
1 136 (8.29%) SLA
2 59 (3.60%) ISO/IEC 27001
3 55 (3.35%) NIST
4 47 (2.86%) Data Quality
5 39 (2.38%) GDPR
6 38 (2.32%) COBIT
7 30 (1.83%) QA
8 27 (1.65%) NCSC
9 22 (1.34%) GRC
10 19 (1.16%) PMO
11 18 (1.10%) ISO/IEC 20000
12 17 (1.04%) Cyber Essentials
13 14 (0.85%) PCI DSS
14 10 (0.61%) Sarbanes-Oxley
15 8 (0.49%) Accessibility
15 8 (0.49%) Actionable Recommendations
16 7 (0.43%) Cyber Essentials PLUS
16 7 (0.43%) Government Security Classifications
16 7 (0.43%) ISO/IEC 42001
17 6 (0.37%) ISO 22301
System Software
1 281 (17.12%) Active Directory
2 83 (5.06%) VMware Infrastructure
3 37 (2.25%) Docker
4 32 (1.95%) Hyper-V
5 25 (1.52%) Virtual Desktop
6 19 (1.16%) VMware ESXi
7 18 (1.10%) Oracle RAC
7 18 (1.10%) vSphere
8 12 (0.73%) Firmware
9 11 (0.67%) VMware NSX
10 9 (0.55%) Virtual Machines
11 5 (0.30%) NFS
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) Job Entry Subsystem
13 3 (0.18%) PowerHA
13 3 (0.18%) XenApp
14 2 (0.12%) RACF
Systems Management
1 109 (6.64%) Microsoft Intune
2 90 (5.48%) Terraform
3 73 (4.45%) Ansible
4 58 (3.53%) Kubernetes
5 55 (3.35%) SCCM
6 23 (1.40%) Grafana
7 21 (1.28%) Oracle RMAN
8 20 (1.22%) OPNET
9 17 (1.04%) Prometheus
10 16 (0.98%) Single Sign-On
11 15 (0.91%) Oracle Enterprise Manager
12 14 (0.85%) FortiGate
13 13 (0.79%) WSUS
14 12 (0.73%) SCOM
14 12 (0.73%) vCenter Server
15 10 (0.61%) Red Hat Satellite
16 9 (0.55%) CASB
17 8 (0.49%) Jamf Pro
17 8 (0.49%) vMotion
18 7 (0.43%) Nessus
Vendors
1 392 (23.89%) Microsoft
2 381 (23.22%) ServiceNow
3 134 (8.17%) VMware
4 85 (5.18%) Cisco
5 82 (5.00%) Remedy
6 80 (4.88%) Oracle
7 58 (3.53%) Splunk
8 42 (2.56%) Google
9 40 (2.44%) Citrix
10 37 (2.25%) Palo Alto
11 35 (2.13%) SAP
12 32 (1.95%) Fortinet
12 32 (1.95%) Red Hat
13 30 (1.83%) Atlassian
14 29 (1.77%) Dynatrace
15 28 (1.71%) SolarWinds
16 27 (1.65%) BMC
17 26 (1.58%) IBM
18 25 (1.52%) Juniper
18 25 (1.52%) Salesforce