ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 20 August 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Aug 2026
Same period 2025 Same period 2024
Rank 48 40 46
Rank change year-on-year -8 +6 -3
Contract jobs citing ITIL 1,960 1,386 1,385
As % of all contract jobs in England 4.29% 5.02% 4.18%
As % of the Processes & Methodologies category 5.05% 5.53% 4.86%
Number of daily rates quoted 1,333 869 918
10th Percentile £200 £209 £206
25th Percentile £375 £313 £350
Median daily rate (50th Percentile) £500 £450 £488
Median % change year-on-year +11.11% -7.69% +1.56%
75th Percentile £598 £575 £588
90th Percentile £676 £650 £675
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 110 95 80
10th Percentile £17.20 £14.99 £14.16
25th Percentile £19.06 £17.79 £16.30
Median hourly rate £25.92 £26.45 £21.37
Median % change year-on-year -2.00% +23.77% +22.11%
75th Percentile £65.17 £37.50 £27.44
90th Percentile £87.02 £61.07 £55.13
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,776 25,061 28,469
As % of all contract IT jobs advertised in England 84.95% 90.80% 85.83%
Number of daily rates quoted 24,043 15,975 18,472
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £530
Median % change year-on-year +2.94% -3.77% -3.64%
75th Percentile £630 £626 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.58%
Number of hourly rates quoted 2,543 1,444 1,583
10th Percentile £14.25 £14.22 £14.05
25th Percentile £19.25 £17.88 £18.12
Median hourly rate £43.96 £25.15 £43.00
Median % change year-on-year +74.79% -41.51% +4.83%
75th Percentile £68.00 £50.75 £65.00
90th Percentile £81.21 £70.00 £75.00
UK median hourly rate £41.63 £25.15 £40.94
% change year-on-year +65.54% -38.57% -0.24%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 20 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 20 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 20 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -17 645 £500 - 159
South East -2 483 £531 +6.22% 173
North of England -11 369 £450 +18.42% 135
North West -2 248 £447 -0.67% 85
South West -17 169 £525 +40.00% 58
Midlands -26 162 £450 +5.88% 77
West Midlands -28 140 £453 +6.47% 43
Yorkshire -26 102 £475 +37.98% 28
East of England +14 98 £425 +6.25% 57
North East -24 22 £425 +117.95% 25
East Midlands -19 21 £413 -5.39% 35
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 141 (7.19%) SharePoint
2 79 (4.03%) Microsoft Exchange
3 66 (3.37%) Confluence
4 12 (0.61%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
6 8 (0.41%) Oracle Workflow
7 6 (0.31%) Oracle Self-Service HR
7 6 (0.31%) WebSphere
8 5 (0.26%) CMS
9 4 (0.20%) OpenStack
9 4 (0.20%) WebLogic
10 3 (0.15%) Adobe Experience Manager
10 3 (0.15%) Apache
10 3 (0.15%) Oracle SOA Suite
11 2 (0.10%) IBM HTTP Server
11 2 (0.10%) Oracle HTTP Server
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
11 2 (0.10%) WebSphere Application Server
Applications
1 88 (4.49%) Microsoft Office
2 53 (2.70%) Microsoft Excel
3 27 (1.38%) Microsoft Project
4 22 (1.12%) MS Visio
5 19 (0.97%) Microsoft PowerPoint
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 3 (0.15%) Spreadsheet
10 1 (0.051%) Oracle Smart View
Business Applications
1 59 (3.01%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.31%) Oracle EBS
3 6 (0.31%) Oracle HRMS
3 6 (0.31%) Primavera
3 6 (0.31%) Remedy AR System
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Oracle ERP
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
6 2 (0.10%) assyst
6 2 (0.10%) Cloudability
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP FI
7 1 (0.051%) iTrent
7 1 (0.051%) SAP CX
Cloud Services
1 513 (26.17%) Azure
2 348 (17.76%) Microsoft 365
3 225 (11.48%) AWS
4 182 (9.29%) Entra ID
5 98 (5.00%) SaaS
6 96 (4.90%) Power Platform
7 75 (3.83%) Azure DevOps
8 61 (3.11%) OneDrive
9 58 (2.96%) GitHub
10 54 (2.76%) GCP
11 44 (2.24%) Azure Monitor
12 33 (1.68%) Datadog
13 28 (1.43%) Amazon CloudWatch
13 28 (1.43%) IaaS
13 28 (1.43%) PaaS
13 28 (1.43%) Serverless
14 26 (1.33%) AWS Lambda
14 26 (1.33%) GitHub Actions
15 24 (1.22%) Amazon S3
16 23 (1.17%) Power Automate
Communications & Networking
1 173 (8.83%) DNS
1 173 (8.83%) Firewall
2 133 (6.79%) VPN
3 129 (6.58%) DHCP
4 104 (5.31%) TCP/IP
5 94 (4.80%) WAN
6 86 (4.39%) LAN
7 81 (4.13%) Network Security
8 53 (2.70%) Wi-Fi
9 45 (2.30%) BGP
9 45 (2.30%) OSPF
10 44 (2.24%) SSL
11 40 (2.04%) SAN
11 40 (2.04%) SD-WAN
12 39 (1.99%) Wireless
13 34 (1.73%) Cisco ASA
13 34 (1.73%) VLAN
14 32 (1.63%) Cisco Firepower
15 20 (1.02%) Internet
15 20 (1.02%) NAS
Database & Business Intelligence
1 77 (3.93%) Power BI
2 76 (3.88%) SQL Server
3 23 (1.17%) Oracle Database
4 21 (1.07%) SQL Server Integration Services
5 15 (0.77%) Amazon RDS
6 12 (0.61%) MySQL
6 12 (0.61%) PostgreSQL
7 11 (0.56%) Data Warehouse
7 11 (0.56%) Oracle Reports
8 10 (0.51%) Relational Database
9 8 (0.41%) Metadata
9 8 (0.41%) NoSQL
9 8 (0.41%) SQL Server Reporting Services
10 7 (0.36%) Oracle Database 11g
11 6 (0.31%) Big Data
11 6 (0.31%) Db2
11 6 (0.31%) Hadoop
11 6 (0.31%) Oracle Database 12c
12 5 (0.26%) Azure SQL Database
12 5 (0.26%) Oracle BI EE
Development Applications
1 185 (9.44%) JIRA
2 37 (1.89%) Git
3 33 (1.68%) Jenkins
4 29 (1.48%) GitLab
5 25 (1.28%) Bitbucket
6 13 (0.66%) Atlassian Bamboo
7 8 (0.41%) MSI
8 5 (0.26%) Chocolatey
9 4 (0.20%) AdminStudio
9 4 (0.20%) Browser DevTools
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) InstallShield
9 4 (0.20%) Maven
9 4 (0.20%) MLflow
9 4 (0.20%) Postman
9 4 (0.20%) REST Assured
10 3 (0.15%) Flyway
10 3 (0.15%) ScriptRunner
10 3 (0.15%) Visual Studio
General
1 817 (41.68%) Social Skills
2 358 (18.27%) Finance
3 337 (17.19%) Analytical Skills
4 203 (10.36%) Public Sector
5 105 (5.36%) Banking
6 82 (4.18%) Telecoms
7 73 (3.72%) Organisational Skills
8 68 (3.47%) Legal
9 66 (3.37%) Influencing Skills
10 40 (2.04%) Documentation Skills
11 31 (1.58%) Presentation Skills
11 31 (1.58%) Retail
12 25 (1.28%) Aerospace
13 24 (1.22%) Local Government
14 23 (1.17%) Military
15 20 (1.02%) Inclusion and Diversity
16 16 (0.82%) Police
17 15 (0.77%) Front Office
17 15 (0.77%) Manufacturing
18 14 (0.71%) Law
Job Titles
1 276 (14.08%) Analyst
2 175 (8.93%) Senior
3 153 (7.81%) IT Support
4 150 (7.65%) Support Engineer
5 139 (7.09%) Lead
6 128 (6.53%) Architect
7 125 (6.38%) Service Manager
8 87 (4.44%) IT Engineer
9 82 (4.18%) IT Manager
9 82 (4.18%) Service Analyst
10 75 (3.83%) Consultant
11 74 (3.78%) IT Support Engineer
12 73 (3.72%) Network Engineer
13 72 (3.67%) Support Analyst
14 70 (3.57%) IT Analyst
15 63 (3.21%) Project Manager
16 61 (3.11%) Delivery Manager
17 58 (2.96%) Transition Manager
18 56 (2.86%) Administrator
19 54 (2.76%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 111 (5.66%) REST
2 98 (5.00%) Terraform
3 60 (3.06%) SOAP
4 38 (1.94%) Middleware
5 30 (1.53%) Web Services
6 27 (1.38%) SAML
7 24 (1.22%) CSS
8 23 (1.17%) .NET
9 22 (1.12%) HTML
9 22 (1.12%) OAuth
10 16 (0.82%) Ajax
10 16 (0.82%) ISPF
11 15 (0.77%) Oracle Fusion
12 14 (0.71%) OpenID
13 13 (0.66%) LDAP
14 12 (0.61%) AWS CDK
14 12 (0.61%) Microsoft Graph
14 12 (0.61%) OAuth2
15 11 (0.56%) Oracle GoldenGate
16 10 (0.51%) 802.1X
Miscellaneous
1 173 (8.83%) Onboarding
2 163 (8.32%) CMDB
3 98 (5.00%) Data Centre
4 77 (3.93%) Enterprise Software
5 74 (3.78%) Product Ownership
6 66 (3.37%) Management Information System
7 60 (3.06%) Clustering
8 48 (2.45%) PKI
9 47 (2.40%) Hybrid Cloud
10 43 (2.19%) Self-Motivation
11 32 (1.63%) Driving Licence
12 31 (1.58%) Analytical Mindset
12 31 (1.58%) Cloud Native
12 31 (1.58%) Replication
13 28 (1.43%) Mainframe
14 26 (1.33%) Legacy Systems
14 26 (1.33%) Security Posture
15 24 (1.22%) Security Operations Centre
16 18 (0.92%) Cyber Threat
17 16 (0.82%) Distributed Systems
Operating Systems
1 512 (26.12%) Windows
2 142 (7.24%) Windows Server
3 141 (7.19%) Linux
4 134 (6.84%) Windows 10
5 60 (3.06%) Unix
6 50 (2.55%) Mac OS
6 50 (2.55%) Red Hat Enterprise Linux
7 40 (2.04%) Apple iOS
8 31 (1.58%) Android
9 20 (1.02%) Windows Server 2019
10 17 (0.87%) zOS
11 15 (0.77%) AIX
12 12 (0.61%) Windows Server 2016
13 8 (0.41%) Oracle Linux
13 8 (0.41%) VMS
14 7 (0.36%) Solaris
14 7 (0.36%) Windows Server 2012
15 5 (0.26%) HPUX
15 5 (0.26%) SUSE
16 4 (0.20%) OpenVMS
Processes & Methodologies
1 708 (36.12%) Service Management
2 591 (30.15%) ITSM
3 492 (25.10%) Stakeholder Management
4 484 (24.69%) Problem-Solving
5 440 (22.45%) Agile
6 423 (21.58%) Continuous Improvement
7 338 (17.24%) Change Management
8 337 (17.19%) Service Delivery
9 225 (11.48%) DevOps
10 222 (11.33%) Customer Service
11 216 (11.02%) Incident Management
12 214 (10.92%) Stakeholder Engagement
13 183 (9.34%) Roadmaps
14 178 (9.08%) Project Delivery
15 166 (8.47%) Root Cause Analysis
16 164 (8.37%) Migration
17 154 (7.86%) Cybersecurity
18 153 (7.81%) Problem Management
19 152 (7.76%) AI
20 148 (7.55%) Service Design
Programming Languages
1 192 (9.80%) PowerShell
2 125 (6.38%) SQL
3 111 (5.66%) Python
4 72 (3.67%) JavaScript
5 58 (2.96%) Bash
6 23 (1.17%) Java
7 19 (0.97%) Bicep
8 17 (0.87%) PL/SQL
9 15 (0.77%) Shell Script
10 13 (0.66%) Perl
11 12 (0.61%) C#
11 12 (0.61%) Korn
12 11 (0.56%) T-SQL
13 9 (0.46%) Groovy
14 6 (0.31%) Apex Code
14 6 (0.31%) VBScript
15 4 (0.20%) JCL
15 4 (0.20%) REXX
15 4 (0.20%) TypeScript
16 2 (0.10%) SOQL
Qualifications
1 697 (35.56%) Security Cleared
2 493 (25.15%) SC Cleared
3 267 (13.62%) Degree
4 173 (8.83%) DV Cleared
5 146 (7.45%) ITIL Certification
6 79 (4.03%) Microsoft Certification
7 72 (3.67%) ITIL Foundation Certificate
8 70 (3.57%) PMI Certification
9 68 (3.47%) Computer Science Degree
10 66 (3.37%) PMP
11 63 (3.21%) Cisco Certification
12 60 (3.06%) Azure Certification
13 51 (2.60%) BPSS Clearance
14 45 (2.30%) CISSP
15 43 (2.19%) CCNP
16 35 (1.79%) A+ Certification
17 30 (1.53%) CCNA
18 26 (1.33%) CISM
19 21 (1.07%) Network+ Certification
20 20 (1.02%) MCSE
Quality Assurance & Compliance
1 198 (10.10%) SLA
2 71 (3.62%) ISO/IEC 27001
3 57 (2.91%) Data Quality
4 52 (2.65%) QA
5 47 (2.40%) NIST
6 38 (1.94%) NCSC
7 34 (1.73%) GDPR
8 32 (1.63%) ISO/IEC 20000
9 31 (1.58%) PMO
10 25 (1.28%) GRC
11 21 (1.07%) COBIT
12 11 (0.56%) Cyber Essentials
12 11 (0.56%) ISO 9001
13 10 (0.51%) PCI DSS
14 9 (0.46%) Government Security Classifications
15 7 (0.36%) Accessibility
15 7 (0.36%) Cyber Essentials PLUS
16 6 (0.31%) Sarbanes-Oxley
17 5 (0.26%) JSP 440
18 4 (0.20%) GxP
System Software
1 386 (19.69%) Active Directory
2 134 (6.84%) VMware Infrastructure
3 49 (2.50%) Hyper-V
4 39 (1.99%) Docker
5 35 (1.79%) Virtual Desktop
6 30 (1.53%) VMware ESXi
7 27 (1.38%) Oracle RAC
8 24 (1.22%) vSphere
9 22 (1.12%) Firmware
10 21 (1.07%) Virtual Machines
10 21 (1.07%) VMware NSX
11 16 (0.82%) IAG
12 14 (0.71%) RACF
13 9 (0.46%) NFS
14 7 (0.36%) Citrix Hypervisor
14 7 (0.36%) PowerHA
14 7 (0.36%) Virtual Servers
15 5 (0.26%) XenApp
15 5 (0.26%) XenDesktop
16 4 (0.20%) Microsoft Virtual Server
Systems Management
1 191 (9.74%) Microsoft Intune
2 101 (5.15%) SCCM
3 96 (4.90%) Ansible
4 60 (3.06%) Kubernetes
5 26 (1.33%) SCOM
6 23 (1.17%) Single Sign-On
7 22 (1.12%) Oracle RMAN
8 21 (1.07%) vCenter Server
9 19 (0.97%) Data Guard
10 17 (0.87%) Jamf Pro
11 16 (0.82%) Grafana
11 16 (0.82%) Red Hat Satellite
12 14 (0.71%) Prometheus
12 14 (0.71%) WSUS
13 13 (0.66%) OMEGAMON
14 11 (0.56%) Oracle Enterprise Manager
15 9 (0.46%) Puppet
15 9 (0.46%) vMotion
16 8 (0.41%) Active Directory Federation Services
16 8 (0.41%) Failover Clustering
Vendors
1 607 (30.97%) Microsoft
2 565 (28.83%) ServiceNow
3 183 (9.34%) VMware
4 127 (6.48%) Cisco
5 95 (4.85%) Oracle
6 67 (3.42%) Remedy
7 58 (2.96%) Palo Alto
8 50 (2.55%) Citrix
9 49 (2.50%) IBM
10 45 (2.30%) BMC
10 45 (2.30%) Splunk
11 44 (2.24%) SAP
12 39 (1.99%) SolarWinds
13 38 (1.94%) Red Hat
14 35 (1.79%) Dynatrace
15 31 (1.58%) Fortinet
16 28 (1.43%) Meraki
16 28 (1.43%) Salesforce
17 27 (1.38%) Google
18 26 (1.33%) Juniper