ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 27 May 2026, with comparisons to the same periods in the previous two years.

6 months to
27 May 2026
Same period 2025 Same period 2024
Rank 50 41 39
Rank change year-on-year -9 -2 +4
Contract jobs citing ITIL 1,657 1,181 1,654
As % of all contract jobs in England 3.98% 4.97% 4.52%
As % of the Processes & Methodologies category 4.69% 5.44% 5.26%
Number of daily rates quoted 1,112 722 1,101
10th Percentile £205 £213 £205
25th Percentile £375 £300 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £583 £578
90th Percentile £675 £659 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +1.06%
Number of hourly rates quoted 81 79 139
10th Percentile £17.12 £14.99 £14.00
25th Percentile £18.50 £16.28 £14.16
Median hourly rate £27.50 £22.05 £17.50
Median % change year-on-year +24.72% +26.00% -
75th Percentile £78.55 £33.61 £23.78
90th Percentile £97.50 £46.37 £43.54
UK median hourly rate £22.29 £22.05 £17.50
% change year-on-year +1.09% +26.00% -1.38%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 35,337 21,704 31,436
As % of all contract IT jobs advertised in England 84.82% 91.29% 85.99%
Number of daily rates quoted 22,449 14,185 20,585
10th Percentile £325 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £514 £525 £525
Median % change year-on-year -2.10% - -4.55%
75th Percentile £623 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £512 £513 £525
% change year-on-year -0.14% -2.38% -4.55%
Number of hourly rates quoted 2,203 923 2,285
10th Percentile £15.25 £14.20 £12.86
25th Percentile £20.50 £18.13 £15.95
Median hourly rate £45.00 £28.00 £36.50
Median % change year-on-year +60.71% -23.29% -2.67%
75th Percentile £68.00 £60.00 £61.25
90th Percentile £81.00 £75.00 £72.50
UK median hourly rate £41.94 £27.45 £36.02
% change year-on-year +52.79% -23.80% -2.64%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 27 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 27 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 27 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -21 537 £500 - 198
South East +6 379 £500 +11.11% 174
North of England -31 255 £500 +25.00% 115
South West -11 194 £525 +16.67% 65
Midlands -30 163 £450 +3.21% 77
North West -19 155 £550 +37.50% 52
West Midlands -31 127 £450 +2.86% 52
East of England -1 107 £413 -2.94% 47
Yorkshire -35 80 £475 +37.68% 51
East Midlands -12 35 £413 -5.39% 25
North East -12 20 £440 +125.64% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 79 (4.77%) SharePoint
2 63 (3.80%) Microsoft Exchange
3 59 (3.56%) Confluence
4 15 (0.91%) IIS
5 8 (0.48%) Oracle Workflow
6 6 (0.36%) Mattermost
6 6 (0.36%) Oracle Self-Service HR
7 5 (0.30%) Apache
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) WebSphere
9 3 (0.18%) Oracle SOA Suite
9 3 (0.18%) SAS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
Applications
1 71 (4.28%) Microsoft Office
2 36 (2.17%) Microsoft Excel
3 35 (2.11%) Microsoft Project
4 16 (0.97%) MS Visio
5 13 (0.78%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
7 4 (0.24%) AutoCAD
7 4 (0.24%) Revit
8 1 (0.060%) Oracle Smart View
8 1 (0.060%) Spreadsheet
Business Applications
1 50 (3.02%) Remedy ITSM
2 8 (0.48%) Oracle EBS
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) Payment Gateway
6 3 (0.18%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle Payables
6 3 (0.18%) Oracle Receivables
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics GP
7 2 (0.12%) FLEXCUBE
7 2 (0.12%) Oracle ERP
7 2 (0.12%) SAP ERP
8 1 (0.060%) Loan IQ
8 1 (0.060%) Oracle EBS R12
8 1 (0.060%) Oracle General Ledger
8 1 (0.060%) Remedy AR System
Cloud Services
1 398 (24.02%) Azure
2 230 (13.88%) Microsoft 365
3 201 (12.13%) AWS
4 119 (7.18%) Entra ID
5 77 (4.65%) Power Platform
6 72 (4.35%) GCP
7 69 (4.16%) Azure DevOps
8 58 (3.50%) SaaS
9 46 (2.78%) GitHub
10 29 (1.75%) Google Workspace
10 29 (1.75%) PaaS
11 25 (1.51%) AWS CloudFormation
11 25 (1.51%) IaaS
11 25 (1.51%) OneDrive
12 23 (1.39%) AWS Lambda
12 23 (1.39%) Serverless
13 22 (1.33%) GitHub Actions
14 21 (1.27%) Amazon S3
15 20 (1.21%) Amazon CloudWatch
15 20 (1.21%) Virtual Private Cloud
Communications & Networking
1 137 (8.27%) Firewall
2 104 (6.28%) DNS
3 93 (5.61%) WAN
4 86 (5.19%) LAN
5 85 (5.13%) VPN
6 68 (4.10%) DHCP
7 57 (3.44%) Network Security
8 55 (3.32%) TCP/IP
9 49 (2.96%) SD-WAN
10 39 (2.35%) Wi-Fi
11 37 (2.23%) SAN
12 32 (1.93%) BGP
13 30 (1.81%) OSPF
14 28 (1.69%) SSL
15 21 (1.27%) VLAN
16 19 (1.15%) BIG-IP
16 19 (1.15%) Wireless
17 17 (1.03%) VoIP
18 16 (0.97%) NAS
19 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 61 (3.68%) Power BI
2 53 (3.20%) SQL Server
3 19 (1.15%) Oracle Database
4 16 (0.97%) Tableau
5 15 (0.91%) SQL Server Integration Services
6 12 (0.72%) PostgreSQL
7 11 (0.66%) Data Warehouse
7 11 (0.66%) Oracle Reports
8 10 (0.60%) SQL Server Reporting Services
9 9 (0.54%) Amazon RDS
10 7 (0.42%) Metadata
11 5 (0.30%) Azure SQL Database
11 5 (0.30%) MySQL
11 5 (0.30%) NoSQL
11 5 (0.30%) Oracle BI EE
11 5 (0.30%) Oracle Database 12c
12 4 (0.24%) Data Lake
12 4 (0.24%) DTS
12 4 (0.24%) Relational Database
13 3 (0.18%) Amazon Aurora
Development Applications
1 167 (10.08%) JIRA
2 32 (1.93%) GitLab
2 32 (1.93%) Jenkins
3 27 (1.63%) Git
4 14 (0.84%) Bitbucket
5 8 (0.48%) MSI
6 5 (0.30%) REST Assured
7 4 (0.24%) AdminStudio
7 4 (0.24%) Cucumber
7 4 (0.24%) InstallShield
7 4 (0.24%) JMeter
7 4 (0.24%) Maven
7 4 (0.24%) MLflow
7 4 (0.24%) Postman
7 4 (0.24%) ScriptRunner
7 4 (0.24%) Visual Studio
8 3 (0.18%) Atlassian Bamboo
8 3 (0.18%) Browser DevTools
8 3 (0.18%) Flyway
9 2 (0.12%) git-flow
General
1 599 (36.15%) Social Skills
2 277 (16.72%) Finance
3 245 (14.79%) Analytical Skills
4 179 (10.80%) Public Sector
5 74 (4.47%) Banking
6 63 (3.80%) Organisational Skills
7 62 (3.74%) Telecoms
8 48 (2.90%) Legal
9 37 (2.23%) Retail
10 35 (2.11%) Military
11 34 (2.05%) Documentation Skills
11 34 (2.05%) Influencing Skills
12 20 (1.21%) Aerospace
13 19 (1.15%) Law
14 18 (1.09%) Presentation Skills
15 17 (1.03%) Local Government
16 16 (0.97%) Inclusion and Diversity
17 15 (0.91%) Police
18 13 (0.78%) Financial Institution
19 11 (0.66%) Investment Banking
Job Titles
1 225 (13.58%) Analyst
2 139 (8.39%) Architect
3 134 (8.09%) Service Manager
4 129 (7.79%) Senior
5 113 (6.82%) Lead
6 109 (6.58%) IT Support
7 94 (5.67%) Support Engineer
8 80 (4.83%) Service Analyst
9 77 (4.65%) IT Manager
10 70 (4.22%) Consultant
11 54 (3.26%) Delivery Manager
11 54 (3.26%) IT Analyst
12 53 (3.20%) Service Desk Analyst
13 52 (3.14%) Network Engineer
14 49 (2.96%) Support Analyst
15 45 (2.72%) Infrastructure Engineer
16 44 (2.66%) Change Manager
16 44 (2.66%) Transition Manager
17 43 (2.60%) IT Engineer
18 42 (2.53%) Project Manager
Libraries, Frameworks & Software Standards
1 84 (5.07%) REST
2 49 (2.96%) SOAP
3 26 (1.57%) CSS
4 25 (1.51%) .NET
4 25 (1.51%) Middleware
5 21 (1.27%) Web Services
6 19 (1.15%) HTML
6 19 (1.15%) LDAP
7 17 (1.03%) OAuth
7 17 (1.03%) Oracle Fusion
8 16 (0.97%) 802.1X
9 15 (0.91%) Oracle GoldenGate
10 13 (0.78%) Microsoft Graph
10 13 (0.78%) SAML
11 11 (0.66%) AWS CDK
11 11 (0.66%) Kafka
12 10 (0.60%) Ajax
12 10 (0.60%) AngularJS
12 10 (0.60%) OAuth2
13 9 (0.54%) OpenID
Miscellaneous
1 119 (7.18%) CMDB
2 107 (6.46%) Onboarding
3 89 (5.37%) Data Centre
4 76 (4.59%) Product Ownership
5 61 (3.68%) Enterprise Software
6 40 (2.41%) Management Information System
7 34 (2.05%) Self-Motivation
8 33 (1.99%) Clustering
9 32 (1.93%) PKI
10 31 (1.87%) Cloud Native
11 29 (1.75%) Replication
12 27 (1.63%) Analytical Mindset
13 25 (1.51%) Security Posture
14 23 (1.39%) Virtual Team
15 20 (1.21%) Hybrid Cloud
16 19 (1.15%) Driving Licence
17 17 (1.03%) Mainframe
18 14 (0.84%) Legacy Systems
18 14 (0.84%) Operational Technology
19 13 (0.78%) PMI
Operating Systems
1 375 (22.63%) Windows
2 107 (6.46%) Linux
3 93 (5.61%) Windows 10
4 89 (5.37%) Windows Server
5 55 (3.32%) Unix
6 38 (2.29%) Mac OS
7 36 (2.17%) Apple iOS
8 32 (1.93%) Red Hat Enterprise Linux
9 30 (1.81%) Android
10 13 (0.78%) Windows Server 2016
10 13 (0.78%) Windows Server 2019
11 9 (0.54%) AIX
11 9 (0.54%) zOS
12 7 (0.42%) Oracle Linux
12 7 (0.42%) Ubuntu
12 7 (0.42%) Windows Server 2012
13 4 (0.24%) HPUX
13 4 (0.24%) Solaris
13 4 (0.24%) SUSE
13 4 (0.24%) VMS
Processes & Methodologies
1 512 (30.90%) Service Management
2 459 (27.70%) ITSM
3 384 (23.17%) Problem-Solving
4 361 (21.79%) Agile
5 306 (18.47%) Stakeholder Management
6 295 (17.80%) Continuous Improvement
7 291 (17.56%) Change Management
8 233 (14.06%) Service Delivery
9 197 (11.89%) DevOps
10 184 (11.10%) Stakeholder Engagement
11 163 (9.84%) Customer Service
12 153 (9.23%) Roadmaps
13 149 (8.99%) Incident Management
14 145 (8.75%) Problem Management
15 132 (7.97%) Migration
16 130 (7.85%) CI/CD
17 126 (7.60%) Service Design
18 118 (7.12%) Root Cause Analysis
19 110 (6.64%) Project Delivery
20 109 (6.58%) Project Management
Programming Languages
1 127 (7.66%) PowerShell
2 102 (6.16%) SQL
3 66 (3.98%) JavaScript
4 62 (3.74%) Python
5 32 (1.93%) Bash
6 24 (1.45%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Bicep
8 16 (0.97%) Korn
8 16 (0.97%) PL/SQL
9 14 (0.84%) C#
10 9 (0.54%) Groovy
11 8 (0.48%) Perl
12 7 (0.42%) Apex Code
13 6 (0.36%) JCL
13 6 (0.36%) REXX
14 5 (0.30%) T-SQL
15 3 (0.18%) SOQL
15 3 (0.18%) TypeScript
16 2 (0.12%) Search Processing Language
Qualifications
1 585 (35.30%) Security Cleared
2 419 (25.29%) SC Cleared
3 189 (11.41%) Degree
4 166 (10.02%) DV Cleared
5 136 (8.21%) ITIL Certification
6 58 (3.50%) Cisco Certification
7 57 (3.44%) PMI Certification
8 56 (3.38%) Microsoft Certification
9 52 (3.14%) Computer Science Degree
10 49 (2.96%) PMP
11 46 (2.78%) Azure Certification
12 42 (2.53%) CCNP
13 38 (2.29%) CISSP
14 30 (1.81%) ITIL Foundation Certificate
15 21 (1.27%) BPSS Clearance
16 20 (1.21%) CISM
17 19 (1.15%) AWS Certification
18 18 (1.09%) Master's Degree
19 17 (1.03%) CCNA
20 15 (0.91%) MCSE
Quality Assurance & Compliance
1 148 (8.93%) SLA
2 62 (3.74%) ISO/IEC 27001
3 57 (3.44%) NIST
4 52 (3.14%) Data Quality
5 38 (2.29%) GDPR
6 30 (1.81%) QA
7 29 (1.75%) COBIT
8 28 (1.69%) NCSC
9 23 (1.39%) PMO
10 21 (1.27%) GRC
11 18 (1.09%) Cyber Essentials
11 18 (1.09%) ISO/IEC 20000
12 14 (0.84%) PCI DSS
13 10 (0.60%) Sarbanes-Oxley
14 8 (0.48%) Accessibility
14 8 (0.48%) Actionable Recommendations
14 8 (0.48%) Cyber Essentials PLUS
14 8 (0.48%) Government Security Classifications
15 7 (0.42%) ISO/IEC 42001
16 5 (0.30%) SOC 2
System Software
1 297 (17.92%) Active Directory
2 84 (5.07%) VMware Infrastructure
3 39 (2.35%) Docker
4 32 (1.93%) Hyper-V
5 27 (1.63%) Virtual Desktop
6 20 (1.21%) VMware ESXi
7 19 (1.15%) Oracle RAC
8 18 (1.09%) vSphere
9 12 (0.72%) Firmware
9 12 (0.72%) VMware NSX
10 10 (0.60%) Virtual Machines
11 5 (0.30%) NFS
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) RACF
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) Job Entry Subsystem
13 3 (0.18%) PowerHA
13 3 (0.18%) XenDesktop
14 2 (0.12%) BitLocker
Systems Management
1 120 (7.24%) Microsoft Intune
2 92 (5.55%) Terraform
3 74 (4.47%) Ansible
4 60 (3.62%) Kubernetes
5 58 (3.50%) SCCM
6 23 (1.39%) Grafana
7 22 (1.33%) Oracle RMAN
8 17 (1.03%) Prometheus
8 17 (1.03%) Single Sign-On
9 15 (0.91%) Oracle Enterprise Manager
10 14 (0.84%) FortiGate
11 13 (0.78%) WSUS
12 12 (0.72%) SCOM
12 12 (0.72%) vCenter Server
13 11 (0.66%) Jamf Pro
13 11 (0.66%) OPNET
14 10 (0.60%) Red Hat Satellite
15 9 (0.54%) CASB
16 8 (0.48%) vMotion
17 7 (0.42%) vRealize
Vendors
1 417 (25.17%) Microsoft
2 386 (23.30%) ServiceNow
3 135 (8.15%) VMware
4 85 (5.13%) Cisco
5 80 (4.83%) Oracle
6 78 (4.71%) Remedy
7 58 (3.50%) Splunk
8 43 (2.60%) Google
9 39 (2.35%) Citrix
10 36 (2.17%) Palo Alto
11 33 (1.99%) Red Hat
11 33 (1.99%) SAP
12 32 (1.93%) BMC
13 30 (1.81%) Dynatrace
13 30 (1.81%) Fortinet
14 29 (1.75%) IBM
14 29 (1.75%) SolarWinds
15 26 (1.57%) Salesforce
16 24 (1.45%) Zscaler
17 23 (1.39%) Juniper