ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 28 November 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Nov 2025
Same period 2024 Same period 2023
Rank 47 43 35
Rank change year-on-year -4 -8 +12
Contract jobs citing ITIL 1,450 1,366 1,999
As % of all contract jobs in England 4.72% 4.39% 5.16%
As % of the Processes & Methodologies category 5.25% 5.01% 5.82%
Number of daily rates quoted 944 819 1,351
10th Percentile £200 £203 £208
25th Percentile £313 £325 £334
Median daily rate (50th Percentile) £475 £477 £500
Median % change year-on-year -0.42% -4.60% +5.26%
75th Percentile £575 £600 £600
90th Percentile £688 £700 £710
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 109 49 116
10th Percentile £17.50 £19.68 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £27.50 £17.50
Median % change year-on-year +7.64% +57.14% +12.90%
75th Percentile £45.46 £50.00 £32.81
90th Percentile £63.83 £69.80 £66.25
UK median hourly rate £26.30 £27.00 £17.50
% change year-on-year -2.59% +54.29% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,627 27,254 34,345
As % of all contract IT jobs advertised in England 89.85% 87.54% 88.71%
Number of daily rates quoted 17,569 16,646 23,463
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £501 £525 £545
Median % change year-on-year -4.53% -3.67% -0.91%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,791 1,000 1,454
10th Percentile £15.00 £15.22 £14.68
25th Percentile £17.87 £20.29 £19.15
Median hourly rate £25.15 £36.00 £44.50
Median % change year-on-year -30.14% -19.10% +19.85%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £43.88
% change year-on-year -28.14% -20.24% +25.37%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 28 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 28 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 28 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -44 409 £475 -4.04% 180
South East +7 340 £483 -2.53% 246
North of England +1 257 £382 -10.12% 99
South West +14 212 £550 +10.00% 72
North West +11 154 £447 +11.75% 51
Midlands -11 143 £425 -5.56% 86
West Midlands -7 112 £425 -6.85% 57
Yorkshire -11 93 £350 -24.32% 38
East of England -7 74 £363 -9.38% 52
East Midlands -8 31 £444 +4.97% 29
North East -15 10 £368 -40.49% 10
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (9.10%) SharePoint
2 100 (6.90%) Microsoft Exchange
3 90 (6.21%) Confluence
4 37 (2.55%) Skype for Business
5 17 (1.17%) Exchange Server 2013
6 15 (1.03%) IIS
7 13 (0.90%) Mattermost
8 10 (0.69%) Exchange Server 2003
8 10 (0.69%) Exchange Server 2007
8 10 (0.69%) Exchange Server 2010
8 10 (0.69%) Office Communications Server
8 10 (0.69%) SharePoint Server
9 6 (0.41%) CICS
10 5 (0.34%) Apache
10 5 (0.34%) Mule
11 4 (0.28%) Oracle Self-Service HR
11 4 (0.28%) Oracle Workflow
12 3 (0.21%) Tomcat
13 2 (0.14%) CMS
13 2 (0.14%) SAS
Applications
1 162 (11.17%) Microsoft Office
2 62 (4.28%) Microsoft Excel
3 35 (2.41%) Microsoft PowerPoint
4 32 (2.21%) MS Visio
5 30 (2.07%) Microsoft Project
6 3 (0.21%) Oracle Smart View
7 1 (0.069%) Acrobat
7 1 (0.069%) Adobe Illustrator
7 1 (0.069%) Chatbot
7 1 (0.069%) InDesign
7 1 (0.069%) Photoshop
7 1 (0.069%) ProjectWise
7 1 (0.069%) Spreadsheet
7 1 (0.069%) Trello
Business Applications
1 51 (3.52%) Remedy ITSM
2 20 (1.38%) Oracle EBS
3 11 (0.76%) Dynamics CRM
4 8 (0.55%) SAP S/4HANA
5 7 (0.48%) assyst
6 5 (0.34%) Salesforce CRM
7 4 (0.28%) Oracle General Ledger
7 4 (0.28%) Oracle HRMS
7 4 (0.28%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
8 3 (0.21%) Oracle EBS R12
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Payables
9 2 (0.14%) Oracle Receivables
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) SystmOne
10 1 (0.069%) NetSuite
Cloud Services
1 277 (19.10%) Azure
2 229 (15.79%) Microsoft 365
3 139 (9.59%) AWS
4 87 (6.00%) Entra ID
5 61 (4.21%) GCP
6 49 (3.38%) SaaS
7 47 (3.24%) OneDrive
8 44 (3.03%) Power Platform
9 31 (2.14%) Azure DevOps
10 19 (1.31%) PaaS
11 17 (1.17%) PowerApps
12 16 (1.10%) IaaS
13 15 (1.03%) Dynamics 365
14 13 (0.90%) Azure Sentinel
14 13 (0.90%) GitHub
15 12 (0.83%) OCI
15 12 (0.83%) Power Automate
16 11 (0.76%) Serverless
17 9 (0.62%) Microsoft Purview
17 9 (0.62%) Miro
Communications & Networking
1 119 (8.21%) DNS
2 107 (7.38%) Firewall
3 95 (6.55%) VPN
4 92 (6.34%) DHCP
5 63 (4.34%) TCP/IP
6 47 (3.24%) WAN
7 34 (2.34%) SAN
8 33 (2.28%) LAN
9 32 (2.21%) Skype
10 28 (1.93%) SD-WAN
11 25 (1.72%) Network Security
12 24 (1.66%) Wireless
13 19 (1.31%) Wi-Fi
14 18 (1.24%) VLAN
15 16 (1.10%) VoIP
16 15 (1.03%) SSH
17 14 (0.97%) BGP
17 14 (0.97%) Unified Communications
18 13 (0.90%) OSPF
19 12 (0.83%) Remote Desktop
Database & Business Intelligence
1 32 (2.21%) Power BI
2 20 (1.38%) SQL Server
3 11 (0.76%) PostgreSQL
4 10 (0.69%) Metadata
4 10 (0.69%) Relational Database
5 9 (0.62%) Amazon RDS
5 9 (0.62%) Data Warehouse
5 9 (0.62%) Tableau
6 7 (0.48%) Oracle Database
7 6 (0.41%) DB2
7 6 (0.41%) Oracle Reports
8 5 (0.34%) Amazon Aurora
9 4 (0.28%) Data Mining
9 4 (0.28%) MySQL
9 4 (0.28%) Redis
10 3 (0.21%) Electronic Patient Records
10 3 (0.21%) OLTP
10 3 (0.21%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) RDBMS
Development Applications
1 150 (10.34%) JIRA
2 22 (1.52%) Jenkins
3 13 (0.90%) Git
4 10 (0.69%) GitLab
5 8 (0.55%) MSI
6 7 (0.48%) Bitbucket
6 7 (0.48%) Postman
6 7 (0.48%) Sonatype Nexus
7 6 (0.41%) AdminStudio
8 5 (0.34%) Rational DOORS
9 3 (0.21%) InstallShield
9 3 (0.21%) Liquibase
10 2 (0.14%) IBM UrbanCode
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) Fiddler
11 1 (0.069%) GCC
11 1 (0.069%) MLflow
11 1 (0.069%) REST Assured
11 1 (0.069%) Selenium
General
1 671 (46.28%) Social Skills
2 293 (20.21%) Finance
3 243 (16.76%) Analytical Skills
4 184 (12.69%) Public Sector
5 77 (5.31%) Banking
6 64 (4.41%) Military
7 56 (3.86%) Telecoms
8 45 (3.10%) Documentation Skills
8 45 (3.10%) Organisational Skills
9 44 (3.03%) Legal
10 35 (2.41%) Influencing Skills
11 29 (2.00%) Manufacturing
11 29 (2.00%) Presentation Skills
12 20 (1.38%) Law
12 20 (1.38%) Marketing
12 20 (1.38%) Retail
13 15 (1.03%) Local Government
14 14 (0.97%) Electronics
14 14 (0.97%) Financial Institution
14 14 (0.97%) Inclusion and Diversity
Job Titles
1 259 (17.86%) Analyst
2 170 (11.72%) Architect
3 157 (10.83%) Lead
4 114 (7.86%) Support Engineer
5 104 (7.17%) IT Support
6 103 (7.10%) Service Manager
7 96 (6.62%) Support Analyst
8 83 (5.72%) Senior
9 69 (4.76%) Consultant
10 61 (4.21%) Service Architect
11 57 (3.93%) Desktop Support
12 53 (3.66%) Infrastructure Engineer
13 49 (3.38%) 2nd Line Support
13 49 (3.38%) Service Analyst
14 48 (3.31%) IT Analyst
15 44 (3.03%) Administrator
15 44 (3.03%) IT Manager
16 38 (2.62%) Delivery Manager
16 38 (2.62%) IT Engineer
17 35 (2.41%) Developer
Libraries, Frameworks & Software Standards
1 43 (2.97%) REST
2 24 (1.66%) SOAP
3 21 (1.45%) .NET
4 13 (0.90%) Web Services
5 12 (0.83%) LDAP
6 11 (0.76%) Middleware
7 10 (0.69%) CSS
7 10 (0.69%) HTML
8 9 (0.62%) Lightning Web Components
9 7 (0.48%) AngularJS
9 7 (0.48%) Oracle Fusion
9 7 (0.48%) RESTful
10 6 (0.41%) Kafka
10 6 (0.41%) Software Packaging
11 5 (0.34%) Elastic Stack
11 5 (0.34%) SAML
11 5 (0.34%) XML
12 4 (0.28%) ARM Templates
12 4 (0.28%) ISPF
12 4 (0.28%) Keycloak
Miscellaneous
1 61 (4.21%) Management Information System
2 59 (4.07%) CMDB
3 54 (3.72%) Onboarding
4 53 (3.66%) Data Centre
5 49 (3.38%) Product Ownership
6 44 (3.03%) Virtual Team
7 33 (2.28%) Enterprise Software
7 33 (2.28%) PKI
8 30 (2.07%) Self-Motivation
9 26 (1.79%) Analytical Mindset
10 24 (1.66%) Mainframe
10 24 (1.66%) Replication
11 22 (1.52%) Video Conferencing
12 20 (1.38%) iPhone
12 20 (1.38%) NHS
13 18 (1.24%) Driving Licence
14 16 (1.10%) iPad
15 14 (0.97%) Hybrid Cloud
15 14 (0.97%) Security Posture
16 13 (0.90%) Tandem
Operating Systems
1 377 (26.00%) Windows
2 112 (7.72%) Linux
3 99 (6.83%) Windows 10
4 85 (5.86%) Windows Server
5 43 (2.97%) Mac OS
6 35 (2.41%) Unix
7 24 (1.66%) Apple iOS
8 21 (1.45%) Windows Server 2012
9 20 (1.38%) Red Hat Enterprise Linux
10 19 (1.31%) Android
11 16 (1.10%) Windows Server 2016
12 14 (0.97%) Windows Server 2003
13 10 (0.69%) Windows Server 2019
14 9 (0.62%) zOS
15 8 (0.55%) Ubuntu
16 7 (0.48%) CentOS
17 6 (0.41%) Mac OS X
18 4 (0.28%) Debian
18 4 (0.28%) Windows Server 2008
19 3 (0.21%) VMS
Processes & Methodologies
1 543 (37.45%) Service Management
2 401 (27.66%) ITSM
3 333 (22.97%) Agile
4 315 (21.72%) Problem-Solving
5 275 (18.97%) Change Management
6 241 (16.62%) Stakeholder Management
7 229 (15.79%) Service Delivery
8 217 (14.97%) Continuous Improvement
9 196 (13.52%) Customer Service
10 168 (11.59%) Stakeholder Engagement
11 143 (9.86%) DevOps
12 141 (9.72%) Project Management
13 136 (9.38%) Problem Management
13 136 (9.38%) Roadmaps
14 127 (8.76%) Project Delivery
15 126 (8.69%) Service Design
16 109 (7.52%) Incident Management
17 106 (7.31%) Migration
18 96 (6.62%) Computer Science
19 91 (6.28%) TOGAF
Programming Languages
1 146 (10.07%) PowerShell
2 115 (7.93%) SQL
3 88 (6.07%) Python
4 30 (2.07%) Bash
5 29 (2.00%) JavaScript
6 24 (1.66%) Shell Script
7 21 (1.45%) Java
8 10 (0.69%) Perl
9 7 (0.48%) C#
10 6 (0.41%) Apex Code
10 6 (0.41%) JCL
10 6 (0.41%) REXX
10 6 (0.41%) VBScript
11 5 (0.34%) Bicep
12 4 (0.28%) COBOL
12 4 (0.28%) Groovy
13 3 (0.21%) Assembly Language
13 3 (0.21%) PHP
13 3 (0.21%) PL/SQL
14 2 (0.14%) VB.NET
Qualifications
1 445 (30.69%) Security Cleared
2 345 (23.79%) SC Cleared
3 257 (17.72%) Degree
4 141 (9.72%) ITIL Certification
5 102 (7.03%) Microsoft Certification
6 76 (5.24%) DV Cleared
7 49 (3.38%) Computer Science Degree
8 48 (3.31%) ITIL Foundation Certificate
9 39 (2.69%) Cisco Certification
10 38 (2.62%) A+ Certification
11 37 (2.55%) Azure Certification
11 37 (2.55%) PMI Certification
12 34 (2.34%) CCNP
13 33 (2.28%) PMP
14 27 (1.86%) MCSE
14 27 (1.86%) TOGAF Certification
15 26 (1.79%) ISEB
16 22 (1.52%) CISSP
17 20 (1.38%) PRINCE2 Practitioner
18 18 (1.24%) MCSA
Quality Assurance & Compliance
1 125 (8.62%) SLA
2 61 (4.21%) GDPR
3 53 (3.66%) ISO/IEC 27001
4 45 (3.10%) COBIT
5 39 (2.69%) ISO/IEC 20000
6 31 (2.14%) QA
7 19 (1.31%) GRC
7 19 (1.31%) NIST
8 14 (0.97%) Data Quality
9 11 (0.76%) ISO 9001
10 10 (0.69%) Accessibility
10 10 (0.69%) JSP 440
10 10 (0.69%) PMO
11 9 (0.62%) Sarbanes-Oxley
12 8 (0.55%) HMG Security Policy Framework
13 7 (0.48%) PCI DSS
14 6 (0.41%) ISO/IEC 19770
14 6 (0.41%) NCSC
15 5 (0.34%) Cyber Essentials
15 5 (0.34%) ISO 22301
System Software
1 267 (18.41%) Active Directory
2 60 (4.14%) VMware Infrastructure
3 32 (2.21%) Hyper-V
4 14 (0.97%) Docker
4 14 (0.97%) Virtual Desktop
5 10 (0.69%) Brightmail
5 10 (0.69%) ISA Server
5 10 (0.69%) VMware ESXi
6 7 (0.48%) Microsoft App-V
6 7 (0.48%) vSphere
7 6 (0.41%) Firmware
8 5 (0.34%) Microsoft Virtual Server
8 5 (0.34%) Terminal Services
8 5 (0.34%) Virtual Servers
9 4 (0.28%) Job Entry Subsystem
9 4 (0.28%) RACF
9 4 (0.28%) Virtual Machines
10 3 (0.21%) Oracle RAC
10 3 (0.21%) VMware NSX
11 2 (0.14%) BitLocker
Systems Management
1 97 (6.69%) Microsoft Intune
1 97 (6.69%) SCCM
2 54 (3.72%) Ansible
3 49 (3.38%) Terraform
4 36 (2.48%) SCOM
5 30 (2.07%) Kubernetes
6 24 (1.66%) OPNET
7 21 (1.45%) HP SiteScope
8 15 (1.03%) WSUS
9 12 (0.83%) Microsoft Clustering
9 12 (0.83%) Single Sign-On
10 11 (0.76%) vCenter Server
11 10 (0.69%) NetBackup
12 9 (0.62%) Red Hat Satellite
13 8 (0.55%) Grafana
13 8 (0.55%) Jamf Pro
14 7 (0.48%) Active Directory Federation Services
14 7 (0.48%) Nessus
15 6 (0.41%) Prometheus
16 5 (0.34%) OMEGAMON
Vendors
1 457 (31.52%) Microsoft
2 293 (20.21%) ServiceNow
3 90 (6.21%) Remedy
3 90 (6.21%) VMware
4 75 (5.17%) Oracle
5 66 (4.55%) Cisco
6 49 (3.38%) Splunk
7 45 (3.10%) Atlassian
8 41 (2.83%) Citrix
8 41 (2.83%) Salesforce
9 40 (2.76%) Google
10 36 (2.48%) SAP
11 30 (2.07%) Red Hat
12 25 (1.72%) IBM
13 21 (1.45%) Palo Alto
14 19 (1.31%) F5
14 19 (1.31%) Fortinet
14 19 (1.31%) HP
15 17 (1.17%) SolarWinds
16 16 (1.10%) CheckPoint