ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 8 August 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Aug 2026
Same period 2025 Same period 2024
Rank 48 43 43
Rank change year-on-year -5 0 0
Contract jobs citing ITIL 1,921 1,358 1,412
As % of all contract jobs in England 4.20% 4.92% 4.24%
As % of the Processes & Methodologies category 4.92% 5.42% 4.93%
Number of daily rates quoted 1,301 847 928
10th Percentile £200 £213 £213
25th Percentile £375 £325 £350
Median daily rate (50th Percentile) £500 £450 £488
Median % change year-on-year +11.11% -7.69% +1.56%
75th Percentile £600 £575 £588
90th Percentile £675 £651 £678
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 111 91 92
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £17.56 £16.30
Median hourly rate £28.00 £26.00 £21.37
Median % change year-on-year +7.69% +21.67% +22.11%
75th Percentile £77.65 £37.50 £26.70
90th Percentile £87.16 £59.30 £52.70
UK median hourly rate £25.00 £23.00 £21.37
% change year-on-year +8.70% +7.63% +18.79%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,026 25,062 28,650
As % of all contract IT jobs advertised in England 85.26% 90.78% 85.95%
Number of daily rates quoted 24,293 16,024 18,683
10th Percentile £325 £300 £313
25th Percentile £425 £405 £420
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £626 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -4.11%
Number of hourly rates quoted 2,529 1,392 1,676
10th Percentile £14.68 £14.20 £14.09
25th Percentile £19.85 £17.87 £18.25
Median hourly rate £43.96 £25.15 £42.50
Median % change year-on-year +74.79% -40.82% -
75th Percentile £68.75 £50.75 £65.00
90th Percentile £82.27 £70.16 £75.00
UK median hourly rate £42.50 £25.15 £40.50
% change year-on-year +68.99% -37.90% -4.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 8 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 8 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 8 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -15 649 £500 - 276
South East -1 488 £520 +4.00% 185
North of England -12 329 £455 +19.61% 136
North West -5 216 £450 - 75
South West -13 173 £500 +25.00% 65
Midlands -31 159 £450 +5.88% 71
West Midlands -29 136 £456 +7.18% 41
Yorkshire -32 100 £475 +39.71% 39
East of England +9 95 £450 +5.88% 53
East Midlands -11 22 £413 -5.50% 31
North East -35 16 £425 +117.95% 25
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 137 (7.13%) SharePoint
2 79 (4.11%) Microsoft Exchange
3 64 (3.33%) Confluence
4 11 (0.57%) IIS
5 8 (0.42%) Oracle Workflow
6 6 (0.31%) JBoss
6 6 (0.31%) Mattermost
6 6 (0.31%) Oracle Self-Service HR
6 6 (0.31%) WebSphere
7 5 (0.26%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) CMS
8 4 (0.21%) OpenStack
8 4 (0.21%) WebLogic
9 3 (0.16%) Apache
9 3 (0.16%) Oracle SOA Suite
10 2 (0.10%) IBM HTTP Server
10 2 (0.10%) Oracle HTTP Server
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) WebSphere Application Server
Applications
1 82 (4.27%) Microsoft Office
2 53 (2.76%) Microsoft Excel
3 27 (1.41%) Microsoft Project
4 21 (1.09%) MS Visio
5 19 (0.99%) Microsoft PowerPoint
6 10 (0.52%) AutoCAD
7 8 (0.42%) Revit
8 7 (0.36%) Chatbot
9 1 (0.052%) Oracle Smart View
9 1 (0.052%) Spreadsheet
Business Applications
1 64 (3.33%) Remedy ITSM
2 8 (0.42%) ContrOCC
3 6 (0.31%) Oracle HRMS
3 6 (0.31%) Primavera
3 6 (0.31%) SAP S/4HANA
4 5 (0.26%) Remedy AR System
5 4 (0.21%) Oracle EBS
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.16%) Dynamics CRM
6 3 (0.16%) NEC Housing
6 3 (0.16%) Oracle Applications
7 2 (0.10%) assyst
7 2 (0.10%) Dynamics GP
7 2 (0.10%) Oracle Payables
7 2 (0.10%) Oracle Receivables
7 2 (0.10%) SAP ERP
7 2 (0.10%) SAP FI
8 1 (0.052%) Oracle Assets
8 1 (0.052%) Oracle Cash Management
Cloud Services
1 478 (24.88%) Azure
2 340 (17.70%) Microsoft 365
3 204 (10.62%) AWS
4 176 (9.16%) Entra ID
5 97 (5.05%) Power Platform
6 91 (4.74%) SaaS
7 74 (3.85%) Azure DevOps
8 59 (3.07%) OneDrive
9 56 (2.92%) GitHub
10 50 (2.60%) GCP
11 40 (2.08%) Azure Monitor
12 30 (1.56%) Datadog
13 28 (1.46%) PaaS
14 27 (1.41%) IaaS
14 27 (1.41%) Serverless
15 26 (1.35%) Amazon CloudWatch
15 26 (1.35%) AWS Lambda
16 25 (1.30%) GitHub Actions
17 24 (1.25%) Amazon S3
17 24 (1.25%) OCI
Communications & Networking
1 176 (9.16%) Firewall
2 172 (8.95%) DNS
3 126 (6.56%) VPN
4 121 (6.30%) DHCP
5 103 (5.36%) TCP/IP
6 99 (5.15%) WAN
7 94 (4.89%) LAN
8 76 (3.96%) Network Security
9 57 (2.97%) Wi-Fi
10 49 (2.55%) SSL
11 45 (2.34%) BGP
11 45 (2.34%) OSPF
12 41 (2.13%) SD-WAN
13 37 (1.93%) SAN
13 37 (1.93%) Wireless
14 29 (1.51%) VLAN
15 28 (1.46%) Cisco ASA
16 26 (1.35%) Cisco Firepower
17 19 (0.99%) NAS
17 19 (0.99%) NGFW
Database & Business Intelligence
1 78 (4.06%) Power BI
2 75 (3.90%) SQL Server
3 26 (1.35%) Oracle Database
4 22 (1.15%) SQL Server Integration Services
5 13 (0.68%) Amazon RDS
5 13 (0.68%) MySQL
6 12 (0.62%) PostgreSQL
7 11 (0.57%) Data Warehouse
7 11 (0.57%) Oracle Reports
8 9 (0.47%) Relational Database
8 9 (0.47%) SQL Server Reporting Services
9 8 (0.42%) Metadata
9 8 (0.42%) NoSQL
10 7 (0.36%) Oracle Database 11g
10 7 (0.36%) Oracle Database 12c
11 6 (0.31%) Db2
11 6 (0.31%) Tableau
12 5 (0.26%) Oracle BI EE
13 4 (0.21%) Big Data
13 4 (0.21%) MongoDB
Development Applications
1 188 (9.79%) JIRA
2 38 (1.98%) Git
3 31 (1.61%) Jenkins
4 28 (1.46%) GitLab
5 23 (1.20%) Bitbucket
6 11 (0.57%) Atlassian Bamboo
7 8 (0.42%) MSI
8 5 (0.26%) Chocolatey
8 5 (0.26%) Maven
9 4 (0.21%) AdminStudio
9 4 (0.21%) Browser DevTools
9 4 (0.21%) Cucumber
9 4 (0.21%) Eclipse
9 4 (0.21%) InstallShield
9 4 (0.21%) MLflow
9 4 (0.21%) Postman
9 4 (0.21%) REST Assured
10 3 (0.16%) Flyway
10 3 (0.16%) ScriptRunner
10 3 (0.16%) Visual Studio
General
1 795 (41.38%) Social Skills
2 351 (18.27%) Finance
3 325 (16.92%) Analytical Skills
4 202 (10.52%) Public Sector
5 103 (5.36%) Banking
6 80 (4.16%) Telecoms
7 70 (3.64%) Organisational Skills
8 63 (3.28%) Legal
9 60 (3.12%) Influencing Skills
10 36 (1.87%) Documentation Skills
11 32 (1.67%) Retail
12 30 (1.56%) Presentation Skills
13 26 (1.35%) Local Government
14 25 (1.30%) Military
15 24 (1.25%) Aerospace
16 20 (1.04%) Inclusion and Diversity
17 16 (0.83%) Financial Institution
17 16 (0.83%) Police
18 14 (0.73%) Front Office
18 14 (0.73%) Law
Job Titles
1 274 (14.26%) Analyst
2 180 (9.37%) Senior
3 151 (7.86%) IT Support
4 141 (7.34%) Support Engineer
5 138 (7.18%) Lead
6 133 (6.92%) Service Manager
7 118 (6.14%) Architect
8 89 (4.63%) IT Manager
9 87 (4.53%) Service Analyst
10 82 (4.27%) IT Engineer
11 77 (4.01%) Consultant
12 74 (3.85%) Network Engineer
13 73 (3.80%) IT Analyst
14 71 (3.70%) IT Support Engineer
14 71 (3.70%) Support Analyst
15 64 (3.33%) Delivery Manager
16 60 (3.12%) Project Manager
17 58 (3.02%) Transition Manager
18 55 (2.86%) Administrator
19 50 (2.60%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 112 (5.83%) REST
2 60 (3.12%) SOAP
3 37 (1.93%) Middleware
4 31 (1.61%) Web Services
5 25 (1.30%) CSS
6 23 (1.20%) SAML
7 22 (1.15%) HTML
7 22 (1.15%) OAuth
8 20 (1.04%) .NET
9 18 (0.94%) LDAP
10 17 (0.88%) Oracle Fusion
11 16 (0.83%) 802.1X
11 16 (0.83%) Ajax
11 16 (0.83%) ISPF
12 15 (0.78%) Oracle GoldenGate
13 14 (0.73%) OpenID
14 13 (0.68%) Microsoft Graph
15 12 (0.62%) AWS CDK
15 12 (0.62%) OAuth2
16 10 (0.52%) ARM Templates
Miscellaneous
1 166 (8.64%) Onboarding
2 149 (7.76%) CMDB
3 104 (5.41%) Data Centre
4 74 (3.85%) Enterprise Software
4 74 (3.85%) Product Ownership
5 62 (3.23%) Clustering
6 61 (3.18%) Management Information System
7 50 (2.60%) PKI
8 42 (2.19%) Hybrid Cloud
8 42 (2.19%) Self-Motivation
9 32 (1.67%) Analytical Mindset
9 32 (1.67%) Cloud Native
9 32 (1.67%) Replication
10 31 (1.61%) Driving Licence
10 31 (1.61%) Security Posture
11 28 (1.46%) Mainframe
12 26 (1.35%) Legacy Systems
13 17 (0.88%) Virtual Team
14 15 (0.78%) iPhone
15 14 (0.73%) Data Protection Act
Operating Systems
1 501 (26.08%) Windows
2 144 (7.50%) Linux
3 125 (6.51%) Windows Server
4 123 (6.40%) Windows 10
5 71 (3.70%) Unix
6 52 (2.71%) Red Hat Enterprise Linux
7 51 (2.65%) Mac OS
8 38 (1.98%) Apple iOS
9 28 (1.46%) Android
10 19 (0.99%) Windows Server 2019
11 17 (0.88%) zOS
12 15 (0.78%) AIX
13 11 (0.57%) Windows Server 2016
14 8 (0.42%) Oracle Linux
15 7 (0.36%) Solaris
15 7 (0.36%) Windows Server 2012
16 6 (0.31%) VMS
17 5 (0.26%) HPUX
17 5 (0.26%) SUSE
18 4 (0.21%) OpenVMS
Processes & Methodologies
1 678 (35.29%) Service Management
2 580 (30.19%) ITSM
3 482 (25.09%) Problem-Solving
4 458 (23.84%) Stakeholder Management
5 428 (22.28%) Agile
6 396 (20.61%) Continuous Improvement
7 334 (17.39%) Change Management
8 328 (17.07%) Service Delivery
9 224 (11.66%) DevOps
10 212 (11.04%) Customer Service
11 211 (10.98%) Stakeholder Engagement
12 202 (10.52%) Incident Management
13 171 (8.90%) Project Delivery
13 171 (8.90%) Roadmaps
14 160 (8.33%) Migration
14 160 (8.33%) Problem Management
15 158 (8.22%) Root Cause Analysis
16 149 (7.76%) AI
17 146 (7.60%) Service Design
18 143 (7.44%) Cybersecurity
Programming Languages
1 179 (9.32%) PowerShell
2 120 (6.25%) SQL
3 104 (5.41%) Python
4 74 (3.85%) JavaScript
5 54 (2.81%) Bash
6 22 (1.15%) Java
7 19 (0.99%) Bicep
8 18 (0.94%) Shell Script
9 17 (0.88%) PL/SQL
10 16 (0.83%) Korn
11 14 (0.73%) C#
12 13 (0.68%) Perl
13 11 (0.57%) T-SQL
14 9 (0.47%) Groovy
15 7 (0.36%) Apex Code
16 5 (0.26%) VBScript
17 4 (0.21%) JCL
17 4 (0.21%) REXX
17 4 (0.21%) TypeScript
18 3 (0.16%) SOQL
Qualifications
1 695 (36.18%) Security Cleared
2 479 (24.93%) SC Cleared
3 263 (13.69%) Degree
4 194 (10.10%) DV Cleared
5 142 (7.39%) ITIL Certification
6 82 (4.27%) Microsoft Certification
7 71 (3.70%) PMI Certification
8 68 (3.54%) Cisco Certification
8 68 (3.54%) Computer Science Degree
9 67 (3.49%) PMP
10 63 (3.28%) ITIL Foundation Certificate
11 56 (2.92%) Azure Certification
12 47 (2.45%) CISSP
13 44 (2.29%) BPSS Clearance
14 42 (2.19%) CCNP
15 32 (1.67%) A+ Certification
15 32 (1.67%) CCNA
16 25 (1.30%) MCSE
17 22 (1.15%) Master's Degree
18 21 (1.09%) CISM
Quality Assurance & Compliance
1 186 (9.68%) SLA
2 72 (3.75%) ISO/IEC 27001
3 54 (2.81%) NIST
4 51 (2.65%) Data Quality
5 39 (2.03%) QA
6 33 (1.72%) GDPR
7 32 (1.67%) NCSC
7 32 (1.67%) PMO
8 31 (1.61%) ISO/IEC 20000
9 28 (1.46%) COBIT
10 26 (1.35%) GRC
11 11 (0.57%) Cyber Essentials
11 11 (0.57%) ISO 9001
11 11 (0.57%) PCI DSS
12 9 (0.47%) Government Security Classifications
13 7 (0.36%) Accessibility
14 6 (0.31%) Cyber Essentials PLUS
14 6 (0.31%) Sarbanes-Oxley
15 5 (0.26%) JSP 440
15 5 (0.26%) SOC 2
System Software
1 373 (19.42%) Active Directory
2 112 (5.83%) VMware Infrastructure
3 38 (1.98%) Docker
4 36 (1.87%) Hyper-V
5 31 (1.61%) Oracle RAC
6 27 (1.41%) VMware ESXi
7 26 (1.35%) Virtual Desktop
8 21 (1.09%) Virtual Machines
8 21 (1.09%) VMware NSX
9 20 (1.04%) Firmware
10 19 (0.99%) vSphere
11 14 (0.73%) IAG
11 14 (0.73%) RACF
12 9 (0.47%) NFS
13 7 (0.36%) PowerHA
14 5 (0.26%) Virtual Servers
15 4 (0.21%) Microsoft App-V
16 3 (0.16%) OpenAM
17 2 (0.10%) Job Entry Subsystem
17 2 (0.10%) zsh
Systems Management
1 184 (9.58%) Microsoft Intune
2 94 (4.89%) Terraform
3 92 (4.79%) Ansible
4 88 (4.58%) SCCM
5 57 (2.97%) Kubernetes
6 26 (1.35%) Oracle RMAN
7 24 (1.25%) SCOM
8 19 (0.99%) Data Guard
8 19 (0.99%) Jamf Pro
9 18 (0.94%) Single Sign-On
9 18 (0.94%) vCenter Server
10 17 (0.88%) Red Hat Satellite
11 16 (0.83%) Grafana
12 15 (0.78%) Oracle Enterprise Manager
13 14 (0.73%) WSUS
14 13 (0.68%) OMEGAMON
14 13 (0.68%) Prometheus
15 11 (0.57%) FortiGate
16 9 (0.47%) CASB
17 8 (0.42%) Active Directory Federation Services
Vendors
1 573 (29.83%) Microsoft
2 555 (28.89%) ServiceNow
3 162 (8.43%) VMware
4 121 (6.30%) Cisco
5 95 (4.95%) Oracle
6 80 (4.16%) Remedy
7 59 (3.07%) Splunk
8 55 (2.86%) Palo Alto
9 46 (2.39%) SolarWinds
10 45 (2.34%) IBM
11 42 (2.19%) BMC
11 42 (2.19%) Citrix
11 42 (2.19%) SAP
12 39 (2.03%) Red Hat
13 33 (1.72%) Juniper
14 32 (1.67%) Dynatrace
15 28 (1.46%) Meraki
16 27 (1.41%) F5
16 27 (1.41%) Fortinet
17 25 (1.30%) Zscaler