ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 15 November 2025, with comparisons to the same periods in the previous two years.

6 months to
15 Nov 2025
Same period 2024 Same period 2023
Rank 54 42 37
Rank change year-on-year -12 -5 +10
Contract jobs citing ITIL 1,389 1,344 2,055
As % of all contract jobs in England 4.60% 4.31% 5.16%
As % of the Processes & Methodologies category 5.09% 4.97% 5.82%
Number of daily rates quoted 876 813 1,397
10th Percentile £200 £203 £208
25th Percentile £306 £325 £325
Median daily rate (50th Percentile) £467 £475 £500
Median % change year-on-year -1.63% -5.00% +5.26%
75th Percentile £569 £592 £600
90th Percentile £662 £690 £703
UK median daily rate £465 £475 £500
% change year-on-year -2.11% -5.00% +5.26%
Number of hourly rates quoted 117 49 110
10th Percentile £16.43 £20.39 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £27.50 £17.50
Median % change year-on-year +7.64% +57.14% +12.90%
75th Percentile £45.46 £50.00 £32.38
90th Percentile £60.00 £68.95 £65.25
UK median hourly rate £27.05 £27.50 £17.50
% change year-on-year -1.64% +57.14% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,298 27,047 35,302
As % of all contract IT jobs advertised in England 90.35% 86.76% 88.72%
Number of daily rates quoted 17,334 16,519 24,217
10th Percentile £300 £313 £313
25th Percentile £405 £415 £425
Median daily rate (50th Percentile) £507 £525 £546
Median % change year-on-year -3.43% -3.85% -0.73%
75th Percentile £625 £642 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,792 976 1,481
10th Percentile £14.75 £15.10 £14.36
25th Percentile £17.87 £20.25 £19.06
Median hourly rate £25.15 £37.00 £44.50
Median % change year-on-year -32.03% -16.85% +27.14%
75th Percentile £46.00 £65.00 £65.00
90th Percentile £67.98 £74.00 £77.50
UK median hourly rate £25.15 £35.00 £43.42
% change year-on-year -28.14% -19.38% +24.04%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -40 396 £475 -2.56% 387
South East +8 314 £483 +0.00% 234
North of England +7 257 £400 -11.11% 165
South West +13 189 £525 +5.00% 120
North West +12 161 £450 +5.88% 91
Midlands -9 146 £425 -5.56% 114
West Midlands -6 117 £425 -5.56% 71
Yorkshire -6 88 £350 -26.32% 57
East of England -7 73 £400 - 73
East Midlands -7 29 £450 -1.37% 43
North East -20 8 £368 -40.49% 17
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (9.50%) SharePoint
2 94 (6.77%) Microsoft Exchange
3 72 (5.18%) Confluence
4 41 (2.95%) Skype for Business
5 17 (1.22%) Exchange Server 2013
6 16 (1.15%) Mattermost
7 13 (0.94%) IIS
8 10 (0.72%) Exchange Server 2003
8 10 (0.72%) Exchange Server 2007
8 10 (0.72%) Exchange Server 2010
8 10 (0.72%) Office Communications Server
8 10 (0.72%) SharePoint Server
9 5 (0.36%) CICS
9 5 (0.36%) Mule
10 4 (0.29%) Oracle Self-Service HR
10 4 (0.29%) Oracle Workflow
11 3 (0.22%) Apache
11 3 (0.22%) Tomcat
12 2 (0.14%) Apache Airflow
12 2 (0.14%) Camunda
Applications
1 147 (10.58%) Microsoft Office
2 67 (4.82%) Microsoft Excel
3 37 (2.66%) Microsoft PowerPoint
4 33 (2.38%) MS Visio
5 9 (0.65%) Microsoft Project
6 3 (0.22%) Oracle Smart View
7 1 (0.072%) Acrobat
7 1 (0.072%) Adobe Illustrator
7 1 (0.072%) Chatbot
7 1 (0.072%) InDesign
7 1 (0.072%) Photoshop
7 1 (0.072%) ProjectWise
7 1 (0.072%) Spreadsheet
Business Applications
1 51 (3.67%) Remedy ITSM
2 17 (1.22%) Oracle EBS
3 10 (0.72%) Dynamics CRM
4 8 (0.58%) SAP S/4HANA
5 7 (0.50%) assyst
6 5 (0.36%) Salesforce CRM
7 4 (0.29%) Oracle EBS R12
7 4 (0.29%) Oracle General Ledger
7 4 (0.29%) Oracle HRMS
7 4 (0.29%) Workday HCM
8 3 (0.22%) Kondor
8 3 (0.22%) Maximo
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Payables
9 2 (0.14%) Oracle Receivables
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) Sprinklr
9 2 (0.14%) SystmOne
Cloud Services
1 255 (18.36%) Azure
2 227 (16.34%) Microsoft 365
3 114 (8.21%) AWS
4 82 (5.90%) Entra ID
5 48 (3.46%) OneDrive
6 47 (3.38%) GCP
7 44 (3.17%) SaaS
8 40 (2.88%) Power Platform
9 30 (2.16%) Azure DevOps
10 17 (1.22%) PaaS
11 14 (1.01%) PowerApps
12 13 (0.94%) Azure Sentinel
12 13 (0.94%) Dynamics 365
13 12 (0.86%) GitHub
13 12 (0.86%) IaaS
14 11 (0.79%) OCI
15 9 (0.65%) Microsoft Purview
15 9 (0.65%) Miro
16 8 (0.58%) Microsoft Copilot
16 8 (0.58%) Salesforce Service Cloud
Communications & Networking
1 118 (8.50%) DNS
2 105 (7.56%) Firewall
3 96 (6.91%) DHCP
4 91 (6.55%) VPN
5 65 (4.68%) TCP/IP
6 51 (3.67%) WAN
7 38 (2.74%) LAN
8 37 (2.66%) SAN
9 36 (2.59%) Skype
10 30 (2.16%) SD-WAN
11 29 (2.09%) Wireless
12 23 (1.66%) Network Security
12 23 (1.66%) Wi-Fi
13 20 (1.44%) VLAN
14 18 (1.30%) VoIP
15 16 (1.15%) Unified Communications
16 15 (1.08%) BGP
16 15 (1.08%) OSPF
17 14 (1.01%) MPLS
18 13 (0.94%) SSH
Database & Business Intelligence
1 33 (2.38%) Power BI
2 19 (1.37%) SQL Server
3 10 (0.72%) Metadata
3 10 (0.72%) PostgreSQL
4 9 (0.65%) Relational Database
4 9 (0.65%) Tableau
5 7 (0.50%) Data Warehouse
5 7 (0.50%) Oracle Database
6 6 (0.43%) Oracle Reports
7 5 (0.36%) DB2
8 4 (0.29%) Amazon Aurora
8 4 (0.29%) Amazon RDS
8 4 (0.29%) Data Mining
8 4 (0.29%) MySQL
9 3 (0.22%) Electronic Patient Records
9 3 (0.22%) OLTP
9 3 (0.22%) Oracle Exadata
9 3 (0.22%) Redis
10 2 (0.14%) BusinessObjects
10 2 (0.14%) RDBMS
Development Applications
1 132 (9.50%) JIRA
2 16 (1.15%) Jenkins
3 12 (0.86%) Git
4 8 (0.58%) MSI
5 7 (0.50%) Bitbucket
5 7 (0.50%) Postman
6 6 (0.43%) AdminStudio
6 6 (0.43%) Sonatype Nexus
7 5 (0.36%) GitLab
7 5 (0.36%) Rational DOORS
8 3 (0.22%) InstallShield
8 3 (0.22%) Liquibase
9 2 (0.14%) JUnit
9 2 (0.14%) Mockito
10 1 (0.072%) Dreamweaver
10 1 (0.072%) Eclipse
10 1 (0.072%) GCC
10 1 (0.072%) IBM UrbanCode
10 1 (0.072%) MLflow
10 1 (0.072%) SoapUI
General
1 642 (46.22%) Social Skills
2 279 (20.09%) Finance
3 235 (16.92%) Analytical Skills
4 170 (12.24%) Public Sector
5 72 (5.18%) Banking
6 57 (4.10%) Telecoms
7 47 (3.38%) Documentation Skills
8 45 (3.24%) Military
9 44 (3.17%) Organisational Skills
10 36 (2.59%) Legal
11 31 (2.23%) Influencing Skills
12 30 (2.16%) Manufacturing
13 29 (2.09%) Presentation Skills
14 21 (1.51%) Retail
15 19 (1.37%) Marketing
16 17 (1.22%) Law
17 15 (1.08%) Local Government
18 14 (1.01%) Electronics
18 14 (1.01%) Inclusion and Diversity
19 10 (0.72%) Financial Institution
Job Titles
1 270 (19.44%) Analyst
2 147 (10.58%) Architect
3 137 (9.86%) Lead
4 120 (8.64%) Support Engineer
5 107 (7.70%) Support Analyst
6 105 (7.56%) IT Support
7 97 (6.98%) Service Manager
8 83 (5.98%) Senior
9 75 (5.40%) Consultant
10 70 (5.04%) Desktop Support
11 51 (3.67%) Service Analyst
12 50 (3.60%) Infrastructure Engineer
12 50 (3.60%) IT Analyst
13 47 (3.38%) 2nd Line Support
14 45 (3.24%) IT Manager
15 44 (3.17%) Service Architect
16 43 (3.10%) Administrator
17 37 (2.66%) IT Engineer
18 36 (2.59%) Applications Support
19 35 (2.52%) Solutions Architect
Libraries, Frameworks & Software Standards
1 34 (2.45%) REST
2 18 (1.30%) SOAP
3 16 (1.15%) .NET
4 14 (1.01%) Middleware
5 13 (0.94%) Web Services
6 11 (0.79%) LDAP
7 9 (0.65%) Lightning Web Components
8 8 (0.58%) CSS
8 8 (0.58%) HTML
9 7 (0.50%) RESTful
10 6 (0.43%) AngularJS
10 6 (0.43%) Oracle Fusion
10 6 (0.43%) Software Packaging
11 5 (0.36%) Elastic Stack
11 5 (0.36%) Kafka
11 5 (0.36%) SAML
11 5 (0.36%) XML
12 4 (0.29%) ARM Templates
13 3 (0.22%) Keycloak
13 3 (0.22%) Oracle GoldenGate
Miscellaneous
1 65 (4.68%) Management Information System
2 53 (3.82%) CMDB
3 50 (3.60%) Onboarding
4 49 (3.53%) Data Centre
5 43 (3.10%) Virtual Team
6 33 (2.38%) Product Ownership
7 30 (2.16%) Enterprise Software
8 28 (2.02%) PKI
9 25 (1.80%) Self-Motivation
10 24 (1.73%) Analytical Mindset
11 22 (1.58%) Video Conferencing
12 21 (1.51%) Driving Licence
12 21 (1.51%) Replication
13 20 (1.44%) iPhone
14 19 (1.37%) NHS
15 16 (1.15%) iPad
15 16 (1.15%) Mainframe
16 15 (1.08%) Security Posture
17 13 (0.94%) Tandem
18 11 (0.79%) Hybrid Cloud
Operating Systems
1 377 (27.14%) Windows
2 112 (8.06%) Linux
3 97 (6.98%) Windows 10
4 78 (5.62%) Windows Server
5 44 (3.17%) Mac OS
6 35 (2.52%) Unix
7 26 (1.87%) Apple iOS
8 21 (1.51%) Windows Server 2012
9 20 (1.44%) Android
10 19 (1.37%) Red Hat Enterprise Linux
11 17 (1.22%) Windows Server 2016
12 14 (1.01%) Windows Server 2003
13 9 (0.65%) Windows Server 2019
14 7 (0.50%) CentOS
15 6 (0.43%) Mac OS X
15 6 (0.43%) Ubuntu
15 6 (0.43%) zOS
16 4 (0.29%) Debian
16 4 (0.29%) Windows Server 2008
17 3 (0.22%) Windows 7
Processes & Methodologies
1 502 (36.14%) Service Management
2 372 (26.78%) ITSM
3 311 (22.39%) Problem-Solving
4 293 (21.09%) Agile
5 258 (18.57%) Change Management
6 226 (16.27%) Stakeholder Management
7 221 (15.91%) Service Delivery
8 199 (14.33%) Customer Service
9 196 (14.11%) Continuous Improvement
10 145 (10.44%) Stakeholder Engagement
11 142 (10.22%) Problem Management
12 138 (9.94%) Project Management
13 135 (9.72%) DevOps
14 125 (9.00%) Project Delivery
15 124 (8.93%) Roadmaps
16 112 (8.06%) Incident Management
17 104 (7.49%) Migration
18 103 (7.42%) Service Design
19 97 (6.98%) Computer Science
20 87 (6.26%) Cybersecurity
Programming Languages
1 145 (10.44%) PowerShell
2 113 (8.14%) SQL
3 80 (5.76%) Python
4 26 (1.87%) Bash
5 23 (1.66%) JavaScript
5 23 (1.66%) Shell Script
6 17 (1.22%) Java
7 9 (0.65%) Perl
8 7 (0.50%) C#
9 6 (0.43%) Apex Code
9 6 (0.43%) VBScript
10 5 (0.36%) Bicep
11 4 (0.29%) PL/SQL
12 3 (0.22%) COBOL
12 3 (0.22%) Groovy
12 3 (0.22%) JCL
12 3 (0.22%) REXX
13 2 (0.14%) Assembly Language
13 2 (0.14%) VB.NET
14 1 (0.072%) VBA
Qualifications
1 403 (29.01%) Security Cleared
2 309 (22.25%) SC Cleared
3 245 (17.64%) Degree
4 141 (10.15%) ITIL Certification
5 105 (7.56%) Microsoft Certification
6 69 (4.97%) DV Cleared
7 51 (3.67%) ITIL Foundation Certificate
8 49 (3.53%) Computer Science Degree
9 44 (3.17%) Cisco Certification
10 39 (2.81%) A+ Certification
10 39 (2.81%) Azure Certification
11 34 (2.45%) CCNP
12 31 (2.23%) PMI Certification
13 29 (2.09%) PMP
14 26 (1.87%) MCSE
15 25 (1.80%) CISSP
16 19 (1.37%) CCNA
16 19 (1.37%) Master's Degree
17 18 (1.30%) MCSA
18 17 (1.22%) BPSS Clearance
Quality Assurance & Compliance
1 128 (9.22%) SLA
2 59 (4.25%) GDPR
3 50 (3.60%) ISO/IEC 27001
4 37 (2.66%) ISO/IEC 20000
5 36 (2.59%) COBIT
6 32 (2.30%) QA
7 20 (1.44%) NIST
8 18 (1.30%) GRC
9 11 (0.79%) Data Quality
9 11 (0.79%) ISO 9001
10 10 (0.72%) Accessibility
11 9 (0.65%) JSP 440
11 9 (0.65%) PCI DSS
11 9 (0.65%) PMO
11 9 (0.65%) Sarbanes-Oxley
12 8 (0.58%) HMG Security Policy Framework
12 8 (0.58%) NCSC
13 6 (0.43%) Cyber Essentials
13 6 (0.43%) ISO/IEC 19770
14 3 (0.22%) Cyber Essentials PLUS
System Software
1 264 (19.01%) Active Directory
2 60 (4.32%) VMware Infrastructure
3 30 (2.16%) Hyper-V
4 16 (1.15%) Virtual Desktop
5 11 (0.79%) VMware ESXi
6 10 (0.72%) Brightmail
6 10 (0.72%) ISA Server
7 9 (0.65%) Docker
8 7 (0.50%) Firmware
8 7 (0.50%) Microsoft App-V
8 7 (0.50%) vSphere
9 5 (0.36%) Microsoft Virtual Server
9 5 (0.36%) Terminal Services
9 5 (0.36%) Virtual Servers
10 4 (0.29%) RACF
10 4 (0.29%) VMware NSX
11 3 (0.22%) BitLocker
11 3 (0.22%) Oracle RAC
12 2 (0.14%) DFS Replication
12 2 (0.14%) Job Entry Subsystem
Systems Management
1 98 (7.06%) Microsoft Intune
2 94 (6.77%) SCCM
3 49 (3.53%) Ansible
4 38 (2.74%) Terraform
5 35 (2.52%) SCOM
6 26 (1.87%) Kubernetes
7 21 (1.51%) HP SiteScope
8 16 (1.15%) WSUS
9 12 (0.86%) Microsoft Clustering
10 11 (0.79%) Single Sign-On
11 10 (0.72%) NetBackup
12 9 (0.65%) vCenter Server
13 8 (0.58%) Jamf Pro
13 8 (0.58%) Red Hat Satellite
14 7 (0.50%) Active Directory Federation Services
14 7 (0.50%) Grafana
15 6 (0.43%) OPNET
16 5 (0.36%) Nessus
16 5 (0.36%) Prometheus
17 4 (0.29%) HP ALM
Vendors
1 469 (33.77%) Microsoft
2 262 (18.86%) ServiceNow
3 88 (6.34%) VMware
4 76 (5.47%) Cisco
5 72 (5.18%) Remedy
6 67 (4.82%) Oracle
7 48 (3.46%) Splunk
8 42 (3.02%) Citrix
9 41 (2.95%) Salesforce
10 35 (2.52%) SAP
11 33 (2.38%) Red Hat
12 32 (2.30%) Google
13 28 (2.02%) Atlassian
14 24 (1.73%) IBM
15 23 (1.66%) F5
16 21 (1.51%) HP
17 19 (1.37%) Apple
17 19 (1.37%) Fortinet
17 19 (1.37%) Palo Alto
18 18 (1.30%) SolarWinds