ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 September 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Sep 2026
Same period 2025 Same period 2024
Rank 50 44 45
Rank change year-on-year -6 +1 -7
Contract jobs citing ITIL 1,983 1,369 1,365
As % of all contract jobs in England 4.26% 4.90% 4.17%
As % of the Processes & Methodologies category 5.03% 5.39% 4.83%
Number of daily rates quoted 1,359 865 832
10th Percentile £193 £200 £200
25th Percentile £367 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -2.06%
75th Percentile £600 £556 £588
90th Percentile £700 £625 £675
UK median daily rate £500 £450 £460
% change year-on-year +11.11% -2.17% -4.17%
Number of hourly rates quoted 103 103 60
10th Percentile £17.14 £15.10 £15.07
25th Percentile £18.56 £18.84 £18.30
Median hourly rate £25.00 £28.50 £23.80
Median % change year-on-year -12.28% +19.75% +44.24%
75th Percentile £63.05 £44.55 £29.63
90th Percentile £87.13 £61.80 £68.18
UK median hourly rate £24.39 £26.30 £23.80
% change year-on-year -7.28% +10.50% +43.20%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,398 25,390 28,245
As % of all contract IT jobs advertised in England 84.63% 90.87% 86.25%
Number of daily rates quoted 23,997 16,126 17,350
10th Percentile £325 £300 £313
25th Percentile £425 £405 £423
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,849 1,543 1,244
10th Percentile £13.90 £14.41 £15.00
25th Percentile £17.60 £17.87 £20.00
Median hourly rate £41.56 £25.15 £43.00
Median % change year-on-year +65.23% -41.51% -1.94%
75th Percentile £67.70 £47.50 £66.61
90th Percentile £79.00 £67.50 £75.00
UK median hourly rate £40.00 £25.15 £42.50
% change year-on-year +59.05% -40.82% -

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -4 654 £500 +4.71% 612
South East -5 453 £550 +15.79% 324
North of England -10 389 £452 +17.64% 272
North West 0 268 £447 -0.78% 161
Midlands -27 160 £450 +5.88% 174
South West -20 157 £575 +46.03% 151
West Midlands -22 135 £463 +8.94% 107
East of England +6 116 £425 +6.25% 132
Yorkshire -32 104 £485 +40.89% 85
East Midlands -14 25 £413 -5.50% 67
North East -24 20 £400 +105.13% 28
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 138 (6.96%) SharePoint
2 90 (4.54%) Microsoft Exchange
3 60 (3.03%) Confluence
4 13 (0.66%) IIS
5 10 (0.50%) SAS
6 8 (0.40%) JBoss
7 6 (0.30%) CMS
8 5 (0.25%) Oracle SOA Suite
8 5 (0.25%) WebLogic
9 4 (0.20%) CICS
9 4 (0.20%) OpenStack
9 4 (0.20%) Oracle Workflow
9 4 (0.20%) WebSphere
10 3 (0.15%) Apache
10 3 (0.15%) Oracle Self-Service HR
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
12 1 (0.050%) Mattermost
12 1 (0.050%) NetWeaver
12 1 (0.050%) nginx
Applications
1 84 (4.24%) Microsoft Office
2 61 (3.08%) Microsoft Excel
3 19 (0.96%) Microsoft PowerPoint
3 19 (0.96%) Microsoft Project
4 17 (0.86%) MS Visio
5 10 (0.50%) AutoCAD
6 8 (0.40%) Revit
7 7 (0.35%) Chatbot
8 3 (0.15%) Spreadsheet
Business Applications
1 65 (3.28%) Remedy ITSM
2 8 (0.40%) ContrOCC
2 8 (0.40%) Remedy AR System
3 6 (0.30%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Payment Gateway
5 3 (0.15%) Cloudability
5 3 (0.15%) Exchequer
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle ERP
5 3 (0.15%) Oracle HRMS
5 3 (0.15%) SAP S/4HANA
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
Cloud Services
1 512 (25.82%) Azure
2 375 (18.91%) Microsoft 365
3 219 (11.04%) AWS
4 199 (10.04%) Entra ID
5 101 (5.09%) SaaS
6 94 (4.74%) Power Platform
7 68 (3.43%) GCP
7 68 (3.43%) OneDrive
8 60 (3.03%) Azure DevOps
9 53 (2.67%) Azure Monitor
10 42 (2.12%) GitHub
11 31 (1.56%) Datadog
12 24 (1.21%) Serverless
13 23 (1.16%) Amazon CloudWatch
13 23 (1.16%) IaaS
14 22 (1.11%) AWS Lambda
14 22 (1.11%) GitHub Actions
15 21 (1.06%) Google Workspace
15 21 (1.06%) Power Automate
16 19 (0.96%) PaaS
Communications & Networking
1 186 (9.38%) DNS
2 158 (7.97%) Firewall
3 142 (7.16%) DHCP
4 137 (6.91%) VPN
5 101 (5.09%) TCP/IP
6 85 (4.29%) WAN
7 75 (3.78%) LAN
7 75 (3.78%) Network Security
8 50 (2.52%) Wi-Fi
9 44 (2.22%) SSL
10 37 (1.87%) SAN
10 37 (1.87%) Wireless
11 35 (1.77%) BGP
11 35 (1.77%) OSPF
12 33 (1.66%) SD-WAN
13 32 (1.61%) VLAN
14 29 (1.46%) Cisco ASA
15 28 (1.41%) Cisco Firepower
16 19 (0.96%) Kerberos
17 18 (0.91%) MPLS
Database & Business Intelligence
1 73 (3.68%) Power BI
2 60 (3.03%) SQL Server
3 19 (0.96%) Oracle Database
4 17 (0.86%) SQL Server Integration Services
5 14 (0.71%) Metadata
6 13 (0.66%) Amazon RDS
7 12 (0.61%) MySQL
8 11 (0.55%) Relational Database
9 9 (0.45%) Db2
9 9 (0.45%) Oracle Database 11g
9 9 (0.45%) PostgreSQL
10 7 (0.35%) Big Data
11 6 (0.30%) Data Warehouse
11 6 (0.30%) Hadoop
11 6 (0.30%) NoSQL
11 6 (0.30%) Oracle Reports
12 5 (0.25%) Azure SQL Database
12 5 (0.25%) BigQuery
12 5 (0.25%) Looker
13 4 (0.20%) Amazon Aurora
Development Applications
1 161 (8.12%) JIRA
2 32 (1.61%) Git
3 26 (1.31%) Jenkins
4 18 (0.91%) Bitbucket
5 17 (0.86%) GitLab
6 10 (0.50%) Atlassian Bamboo
7 8 (0.40%) MSI
8 6 (0.30%) Postman
9 5 (0.25%) JMeter
10 4 (0.20%) Chocolatey
10 4 (0.20%) Cucumber
10 4 (0.20%) Eclipse
10 4 (0.20%) REST Assured
11 3 (0.15%) Browser DevTools
11 3 (0.15%) eggPlant
11 3 (0.15%) Locust
11 3 (0.15%) Robot Framework
11 3 (0.15%) Sonatype Nexus
11 3 (0.15%) TestCafe
11 3 (0.15%) Visual Studio
General
1 854 (43.07%) Social Skills
2 355 (17.90%) Finance
3 326 (16.44%) Analytical Skills
4 202 (10.19%) Public Sector
5 118 (5.95%) Banking
6 85 (4.29%) Telecoms
7 79 (3.98%) Organisational Skills
8 69 (3.48%) Legal
9 67 (3.38%) Influencing Skills
10 48 (2.42%) Documentation Skills
11 40 (2.02%) Aerospace
12 33 (1.66%) Retail
13 27 (1.36%) Military
13 27 (1.36%) Presentation Skills
14 26 (1.31%) Local Government
15 23 (1.16%) Manufacturing
16 22 (1.11%) Inclusion and Diversity
17 16 (0.81%) Law
17 16 (0.81%) Police
18 15 (0.76%) Financial Institution
Job Titles
1 270 (13.62%) Analyst
2 153 (7.72%) Support Engineer
3 152 (7.67%) IT Support
4 151 (7.61%) Lead
5 145 (7.31%) Senior
6 135 (6.81%) Architect
7 126 (6.35%) Service Manager
8 92 (4.64%) IT Engineer
9 79 (3.98%) IT Manager
9 79 (3.98%) Service Analyst
10 78 (3.93%) IT Support Engineer
11 72 (3.63%) Delivery Manager
12 68 (3.43%) Consultant
13 67 (3.38%) Network Engineer
14 66 (3.33%) Support Analyst
15 61 (3.08%) Desktop Support
15 61 (3.08%) IT Analyst
16 60 (3.03%) Project Manager
17 56 (2.82%) Administrator
17 56 (2.82%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 103 (5.19%) REST
2 101 (5.09%) Terraform
3 48 (2.42%) SOAP
4 42 (2.12%) Middleware
5 25 (1.26%) SAML
6 23 (1.16%) HTML
7 22 (1.11%) CSS
8 21 (1.06%) OAuth
9 19 (0.96%) .NET
10 18 (0.91%) Web Services
11 17 (0.86%) Ajax
12 16 (0.81%) ISPF
12 16 (0.81%) OpenID
13 14 (0.71%) LDAP
14 12 (0.61%) ARM Templates
14 12 (0.61%) OAuth2
15 11 (0.55%) Software Packaging
16 10 (0.50%) JSON
16 10 (0.50%) Microsoft Graph
16 10 (0.50%) XML
Miscellaneous
1 192 (9.68%) Onboarding
2 171 (8.62%) CMDB
3 98 (4.94%) Data Centre
4 79 (3.98%) Management Information System
5 77 (3.88%) Enterprise Software
6 56 (2.82%) Clustering
7 53 (2.67%) Hybrid Cloud
8 50 (2.52%) PKI
9 46 (2.32%) Product Ownership
10 36 (1.82%) Driving Licence
11 35 (1.77%) Self-Motivation
12 31 (1.56%) Mainframe
13 27 (1.36%) Cloud Native
13 27 (1.36%) Security Operations Centre
14 25 (1.26%) Cyber Threat
15 24 (1.21%) Legacy Systems
15 24 (1.21%) Security Posture
16 22 (1.11%) Virtual Team
17 20 (1.01%) Video Conferencing
18 19 (0.96%) Replication
Operating Systems
1 552 (27.84%) Windows
2 174 (8.77%) Windows Server
3 149 (7.51%) Linux
4 139 (7.01%) Windows 10
5 61 (3.08%) Mac OS
6 53 (2.67%) Unix
7 51 (2.57%) Apple iOS
7 51 (2.57%) Red Hat Enterprise Linux
8 47 (2.37%) Android
9 25 (1.26%) Windows Server 2019
10 21 (1.06%) zOS
11 17 (0.86%) AIX
12 11 (0.55%) Solaris
12 11 (0.55%) Windows Server 2016
13 9 (0.45%) VMS
14 7 (0.35%) Windows Server 2012
15 6 (0.30%) Oracle Linux
15 6 (0.30%) SUSE
16 5 (0.25%) HPUX
17 4 (0.20%) CentOS
Processes & Methodologies
1 774 (39.03%) Service Management
2 609 (30.71%) ITSM
3 570 (28.74%) Stakeholder Management
4 470 (23.70%) Continuous Improvement
4 470 (23.70%) Problem-Solving
5 413 (20.83%) Agile
6 346 (17.45%) Service Delivery
7 344 (17.35%) Change Management
8 244 (12.30%) Incident Management
9 238 (12.00%) Customer Service
10 210 (10.59%) Stakeholder Engagement
11 206 (10.39%) Roadmaps
12 202 (10.19%) DevOps
13 193 (9.73%) Root Cause Analysis
14 182 (9.18%) Cybersecurity
15 181 (9.13%) Project Delivery
16 161 (8.12%) Migration
16 161 (8.12%) PRINCE2
17 151 (7.61%) Service Design
18 148 (7.46%) Problem Management
Programming Languages
1 209 (10.54%) PowerShell
2 122 (6.15%) Python
3 120 (6.05%) SQL
4 68 (3.43%) JavaScript
5 66 (3.33%) Bash
6 24 (1.21%) Bicep
7 20 (1.01%) Java
8 15 (0.76%) PL/SQL
9 14 (0.71%) T-SQL
10 10 (0.50%) Shell Script
11 9 (0.45%) Perl
12 8 (0.40%) Groovy
12 8 (0.40%) JCL
13 7 (0.35%) C#
14 6 (0.30%) Apex Code
15 4 (0.20%) Google Apps Script
15 4 (0.20%) REXX
15 4 (0.20%) VBScript
16 3 (0.15%) COBOL
16 3 (0.15%) RPG
Qualifications
1 722 (36.41%) Security Cleared
2 509 (25.67%) SC Cleared
3 258 (13.01%) Degree
4 174 (8.77%) DV Cleared
5 148 (7.46%) ITIL Certification
6 83 (4.19%) Microsoft Certification
7 79 (3.98%) ITIL Foundation Certificate
8 78 (3.93%) PMI Certification
9 72 (3.63%) PMP
10 66 (3.33%) Azure Certification
11 62 (3.13%) Cisco Certification
12 60 (3.03%) CISSP
13 59 (2.98%) BPSS Clearance
13 59 (2.98%) Computer Science Degree
14 39 (1.97%) A+ Certification
15 38 (1.92%) CCNP
16 36 (1.82%) CISM
17 29 (1.46%) AWS Certification
18 27 (1.36%) CCNA
19 22 (1.11%) Network+ Certification
Quality Assurance & Compliance
1 205 (10.34%) SLA
2 74 (3.73%) ISO/IEC 27001
3 66 (3.33%) QA
4 57 (2.87%) Data Quality
5 49 (2.47%) NIST
6 37 (1.87%) GDPR
6 37 (1.87%) GRC
7 36 (1.82%) NCSC
8 31 (1.56%) ISO/IEC 20000
9 25 (1.26%) PMO
10 18 (0.91%) COBIT
11 16 (0.81%) ISO 9001
12 14 (0.71%) PCI DSS
13 10 (0.50%) Cyber Essentials
14 7 (0.35%) ISO 22301
15 6 (0.30%) Cyber Essentials PLUS
16 5 (0.25%) ISO 31000
16 5 (0.25%) ISO/IEC 27005
17 4 (0.20%) GxP
17 4 (0.20%) JSP 440
System Software
1 394 (19.87%) Active Directory
2 167 (8.42%) VMware Infrastructure
3 70 (3.53%) Hyper-V
4 43 (2.17%) Virtual Desktop
5 35 (1.77%) Docker
6 33 (1.66%) VMware ESXi
7 28 (1.41%) vSphere
8 26 (1.31%) Virtual Machines
9 21 (1.06%) Firmware
10 20 (1.01%) Oracle RAC
11 17 (0.86%) VMware NSX
12 15 (0.76%) IAG
13 14 (0.71%) RACF
14 12 (0.61%) Citrix Hypervisor
15 9 (0.45%) NFS
15 9 (0.45%) XenApp
15 9 (0.45%) XenDesktop
16 8 (0.40%) Virtual Servers
17 4 (0.20%) ISA Server
17 4 (0.20%) PowerHA
Systems Management
1 210 (10.59%) Microsoft Intune
2 121 (6.10%) SCCM
3 93 (4.69%) Ansible
4 57 (2.87%) Kubernetes
5 42 (2.12%) SCOM
6 25 (1.26%) Single Sign-On
6 25 (1.26%) vCenter Server
7 22 (1.11%) Data Guard
8 21 (1.06%) Jamf Pro
9 19 (0.96%) Grafana
10 16 (0.81%) Prometheus
10 16 (0.81%) Red Hat Satellite
11 14 (0.71%) Oracle RMAN
11 14 (0.71%) WSUS
12 13 (0.66%) OMEGAMON
13 10 (0.50%) Puppet
14 8 (0.40%) Active Directory Federation Services
14 8 (0.40%) CA Single Sign-On
14 8 (0.40%) Failover Clustering
14 8 (0.40%) vMotion
Vendors
1 656 (33.08%) Microsoft
2 567 (28.59%) ServiceNow
3 206 (10.39%) VMware
4 115 (5.80%) Cisco
5 75 (3.78%) Remedy
6 74 (3.73%) Oracle
7 57 (2.87%) IBM
8 52 (2.62%) Citrix
9 49 (2.47%) Palo Alto
10 47 (2.37%) BMC
11 46 (2.32%) Google
12 45 (2.27%) SolarWinds
13 41 (2.07%) Dynatrace
14 37 (1.87%) Splunk
15 35 (1.77%) Red Hat
15 35 (1.77%) SAP
16 34 (1.71%) Salesforce
17 31 (1.56%) Apple
18 27 (1.36%) Meraki
19 24 (1.21%) Juniper