ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 11 October 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Oct 2026
Same period 2025 Same period 2024
Rank 50 46 44
Rank change year-on-year -4 -2 -7
Contract jobs citing ITIL 1,973 1,338 1,378
As % of all contract jobs in England 4.27% 4.77% 4.27%
As % of the Processes & Methodologies category 5.03% 5.24% 4.93%
Number of daily rates quoted 1,347 847 828
10th Percentile £200 £200 £200
25th Percentile £375 £292 £318
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -2.26%
75th Percentile £600 £556 £588
90th Percentile £706 £625 £675
UK median daily rate £500 £450 £460
% change year-on-year +11.11% -2.17% -4.86%
Number of hourly rates quoted 107 105 54
10th Percentile £17.12 £15.22 £16.27
25th Percentile £18.56 £17.96 £20.69
Median hourly rate £24.05 £28.50 £26.59
Median % change year-on-year -15.61% +7.18% +61.15%
75th Percentile £53.67 £45.00 £36.50
90th Percentile £85.00 £62.94 £68.12
UK median hourly rate £22.80 £26.00 £26.50
% change year-on-year -12.31% -1.89% +60.61%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,245 25,511 27,928
As % of all contract IT jobs advertised in England 84.84% 90.89% 86.48%
Number of daily rates quoted 23,668 16,179 17,039
10th Percentile £325 £294 £313
25th Percentile £425 £405 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £638
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 3,000 1,593 1,140
10th Percentile £13.69 £14.51 £15.00
25th Percentile £17.33 £17.79 £20.24
Median hourly rate £40.00 £25.15 £42.50
Median % change year-on-year +59.05% -40.82% -5.56%
75th Percentile £67.47 £44.81 £67.50
90th Percentile £78.75 £67.25 £74.88
UK median hourly rate £37.50 £25.15 £40.00
% change year-on-year +49.11% -37.13% -9.60%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 11 October 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 11 October 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 11 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +3 649 £500 +5.26% 535
South East -4 451 £550 +15.79% 256
North of England -4 389 £450 +17.19% 232
North West +1 264 £447 -0.67% 119
Midlands -29 156 £450 +5.88% 151
South West -26 152 £550 +37.50% 126
West Midlands -27 131 £465 +9.41% 97
East of England +10 121 £450 +22.87% 126
Yorkshire -20 108 £485 +44.02% 83
East Midlands -9 25 £413 -5.39% 54
North East -20 20 £400 +105.13% 32
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 137 (6.94%) SharePoint
2 88 (4.46%) Microsoft Exchange
3 61 (3.09%) Confluence
4 16 (0.81%) IIS
5 8 (0.41%) JBoss
5 8 (0.41%) SAS
6 6 (0.30%) WebLogic
7 5 (0.25%) Apache
7 5 (0.25%) CMS
7 5 (0.25%) Oracle SOA Suite
8 4 (0.20%) CICS
8 4 (0.20%) OpenStack
8 4 (0.20%) WebSphere
9 2 (0.10%) Oracle Service Bus
9 2 (0.10%) Skype for Business
9 2 (0.10%) Tomcat
10 1 (0.051%) Documentum
10 1 (0.051%) NetWeaver
10 1 (0.051%) nginx
10 1 (0.051%) Oracle Workflow
Applications
1 81 (4.11%) Microsoft Office
2 63 (3.19%) Microsoft Excel
3 20 (1.01%) Microsoft PowerPoint
4 19 (0.96%) MS Visio
5 18 (0.91%) Microsoft Project
6 8 (0.41%) AutoCAD
7 7 (0.35%) Chatbot
8 6 (0.30%) Revit
9 3 (0.15%) Spreadsheet
Business Applications
1 68 (3.45%) Remedy ITSM
2 8 (0.41%) ContrOCC
2 8 (0.41%) Remedy AR System
3 6 (0.30%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Payment Gateway
5 3 (0.15%) Cloudability
5 3 (0.15%) Exchequer
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle ERP
5 3 (0.15%) SAP S/4HANA
5 3 (0.15%) SystmOne
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Oracle Payables
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
6 2 (0.10%) Workday HCM
Cloud Services
1 499 (25.29%) Azure
2 376 (19.06%) Microsoft 365
3 210 (10.64%) AWS
4 203 (10.29%) Entra ID
5 95 (4.82%) Power Platform
5 95 (4.82%) SaaS
6 71 (3.60%) OneDrive
7 64 (3.24%) GCP
8 58 (2.94%) Azure DevOps
9 56 (2.84%) Azure Monitor
10 42 (2.13%) GitHub
11 30 (1.52%) Datadog
12 23 (1.17%) GitHub Actions
12 23 (1.17%) IaaS
12 23 (1.17%) Serverless
13 22 (1.12%) Amazon CloudWatch
13 22 (1.12%) Google Workspace
14 21 (1.06%) AWS Lambda
14 21 (1.06%) Power Automate
15 20 (1.01%) Virtual Private Cloud
Communications & Networking
1 183 (9.28%) DNS
2 159 (8.06%) Firewall
3 141 (7.15%) DHCP
4 135 (6.84%) VPN
5 103 (5.22%) TCP/IP
6 81 (4.11%) WAN
7 73 (3.70%) Network Security
8 71 (3.60%) LAN
9 46 (2.33%) Wi-Fi
10 38 (1.93%) SAN
11 37 (1.88%) SSL
12 36 (1.82%) BGP
12 36 (1.82%) OSPF
13 35 (1.77%) Wireless
14 32 (1.62%) SD-WAN
15 31 (1.57%) VLAN
16 29 (1.47%) Cisco ASA
17 28 (1.42%) Cisco Firepower
18 20 (1.01%) Kerberos
18 20 (1.01%) MPLS
Database & Business Intelligence
1 72 (3.65%) Power BI
2 59 (2.99%) SQL Server
3 19 (0.96%) Oracle Database
4 17 (0.86%) SQL Server Integration Services
5 15 (0.76%) Amazon RDS
6 14 (0.71%) MySQL
7 11 (0.56%) Relational Database
8 10 (0.51%) Metadata
9 9 (0.46%) PostgreSQL
10 8 (0.41%) Db2
10 8 (0.41%) Oracle Database 11g
11 7 (0.35%) Big Data
11 7 (0.35%) BigQuery
11 7 (0.35%) Looker
12 6 (0.30%) Hadoop
12 6 (0.30%) MongoDB
12 6 (0.30%) NoSQL
13 5 (0.25%) Azure SQL Database
13 5 (0.25%) Data Warehouse
13 5 (0.25%) Oracle Reports
Development Applications
1 153 (7.75%) JIRA
2 32 (1.62%) Git
3 26 (1.32%) Jenkins
4 20 (1.01%) Bitbucket
5 19 (0.96%) GitLab
6 12 (0.61%) Atlassian Bamboo
7 9 (0.46%) MSI
8 6 (0.30%) Postman
9 5 (0.25%) JMeter
10 4 (0.20%) Chocolatey
10 4 (0.20%) Cucumber
10 4 (0.20%) Eclipse
10 4 (0.20%) REST Assured
10 4 (0.20%) Sonatype Nexus
11 3 (0.15%) eggPlant
11 3 (0.15%) Locust
11 3 (0.15%) Robot Framework
11 3 (0.15%) TestCafe
11 3 (0.15%) Visual Studio
12 2 (0.10%) InstallShield
General
1 852 (43.18%) Social Skills
2 344 (17.44%) Finance
3 317 (16.07%) Analytical Skills
4 206 (10.44%) Public Sector
5 121 (6.13%) Banking
6 86 (4.36%) Telecoms
7 82 (4.16%) Organisational Skills
8 67 (3.40%) Legal
9 66 (3.35%) Influencing Skills
10 52 (2.64%) Documentation Skills
11 45 (2.28%) Aerospace
12 33 (1.67%) Retail
13 29 (1.47%) Military
14 28 (1.42%) Local Government
15 27 (1.37%) Manufacturing
15 27 (1.37%) Presentation Skills
16 22 (1.12%) Inclusion and Diversity
17 17 (0.86%) Law
18 16 (0.81%) Financial Institution
18 16 (0.81%) Police
Job Titles
1 265 (13.43%) Analyst
2 153 (7.75%) Lead
3 150 (7.60%) Support Engineer
4 148 (7.50%) Senior
5 145 (7.35%) IT Support
6 136 (6.89%) Architect
7 125 (6.34%) Service Manager
8 90 (4.56%) IT Engineer
9 76 (3.85%) Delivery Manager
10 75 (3.80%) IT Support Engineer
11 72 (3.65%) Service Analyst
12 71 (3.60%) IT Manager
13 69 (3.50%) Consultant
14 67 (3.40%) Network Engineer
15 62 (3.14%) Desktop Support
16 61 (3.09%) Infrastructure Engineer
16 61 (3.09%) Support Analyst
17 58 (2.94%) Project Manager
18 56 (2.84%) IT Analyst
19 55 (2.79%) Transition Manager
Libraries, Frameworks & Software Standards
1 108 (5.47%) Terraform
2 100 (5.07%) REST
3 48 (2.43%) SOAP
4 46 (2.33%) Middleware
5 22 (1.12%) HTML
6 21 (1.06%) CSS
7 20 (1.01%) SAML
7 20 (1.01%) Web Services
8 19 (0.96%) OAuth
9 17 (0.86%) .NET
9 17 (0.86%) Ajax
10 15 (0.76%) ARM Templates
11 14 (0.71%) LDAP
11 14 (0.71%) OpenID
12 13 (0.66%) ISPF
13 11 (0.56%) Software Packaging
14 10 (0.51%) JSON
14 10 (0.51%) Microsoft Graph
14 10 (0.51%) XML
15 8 (0.41%) Kafka
Miscellaneous
1 191 (9.68%) Onboarding
2 168 (8.51%) CMDB
3 96 (4.87%) Data Centre
4 91 (4.61%) Management Information System
5 79 (4.00%) Enterprise Software
6 57 (2.89%) Hybrid Cloud
7 52 (2.64%) Clustering
8 50 (2.53%) Product Ownership
9 48 (2.43%) PKI
10 36 (1.82%) Driving Licence
11 31 (1.57%) Security Operations Centre
12 30 (1.52%) Cloud Native
12 30 (1.52%) Self-Motivation
13 27 (1.37%) Mainframe
14 25 (1.27%) Cyber Threat
15 23 (1.17%) Security Posture
16 22 (1.12%) Video Conferencing
16 22 (1.12%) Virtual Team
17 21 (1.06%) Legacy Systems
18 19 (0.96%) Replication
Operating Systems
1 548 (27.77%) Windows
2 176 (8.92%) Windows Server
3 156 (7.91%) Linux
4 137 (6.94%) Windows 10
5 59 (2.99%) macOS
6 53 (2.69%) Apple iOS
7 51 (2.58%) Red Hat Enterprise Linux
8 50 (2.53%) Android
8 50 (2.53%) Unix
9 25 (1.27%) Windows Server 2019
10 17 (0.86%) zOS
11 15 (0.76%) AIX
12 10 (0.51%) Windows Server 2016
13 9 (0.46%) Solaris
13 9 (0.46%) VMS
14 6 (0.30%) Windows Server 2012
15 4 (0.20%) CentOS
15 4 (0.20%) Oracle Linux
15 4 (0.20%) SUSE
15 4 (0.20%) SUSE Linux Enterprise Server
Processes & Methodologies
1 800 (40.55%) Service Management
2 610 (30.92%) ITSM
3 580 (29.40%) Stakeholder Management
4 470 (23.82%) Continuous Improvement
5 449 (22.76%) Problem-Solving
6 410 (20.78%) Agile
7 343 (17.38%) Service Delivery
8 341 (17.28%) Change Management
9 244 (12.37%) Customer Service
10 243 (12.32%) Incident Management
11 213 (10.80%) Roadmaps
12 204 (10.34%) DevOps
13 198 (10.04%) Stakeholder Engagement
14 194 (9.83%) Root Cause Analysis
15 191 (9.68%) Cybersecurity
16 185 (9.38%) Project Delivery
17 164 (8.31%) PRINCE2
18 163 (8.26%) Migration
19 154 (7.81%) Problem Management
20 151 (7.65%) Service Design
Programming Languages
1 222 (11.25%) PowerShell
2 126 (6.39%) Python
3 114 (5.78%) SQL
4 74 (3.75%) Bash
5 68 (3.45%) JavaScript
6 27 (1.37%) Bicep
7 16 (0.81%) Java
8 15 (0.76%) T-SQL
9 13 (0.66%) PL/SQL
10 9 (0.46%) Perl
10 9 (0.46%) Shell Script
11 7 (0.35%) Groovy
12 6 (0.30%) Apex Code
13 5 (0.25%) C#
14 4 (0.20%) Google Apps Script
14 4 (0.20%) JCL
14 4 (0.20%) VBScript
15 3 (0.15%) COBOL
15 3 (0.15%) Korn
15 3 (0.15%) RPG
Qualifications
1 732 (37.10%) Security Cleared
2 517 (26.20%) SC Cleared
3 251 (12.72%) Degree
4 180 (9.12%) DV Cleared
5 142 (7.20%) ITIL Certification
6 80 (4.05%) Microsoft Certification
7 77 (3.90%) ITIL Foundation Certificate
8 74 (3.75%) PMI Certification
9 69 (3.50%) PMP
10 63 (3.19%) Azure Certification
10 63 (3.19%) Cisco Certification
11 60 (3.04%) BPSS Clearance
12 58 (2.94%) CISSP
13 55 (2.79%) Computer Science Degree
14 39 (1.98%) A+ Certification
15 38 (1.93%) CCNP
16 35 (1.77%) CISM
17 29 (1.47%) AWS Certification
18 27 (1.37%) CCNA
19 21 (1.06%) MCSE
Quality Assurance & Compliance
1 207 (10.49%) SLA
2 72 (3.65%) ISO/IEC 27001
3 66 (3.35%) QA
4 62 (3.14%) Data Quality
5 49 (2.48%) NIST
6 36 (1.82%) GRC
7 35 (1.77%) ISO/IEC 20000
7 35 (1.77%) NCSC
8 34 (1.72%) GDPR
9 23 (1.17%) PMO
10 18 (0.91%) COBIT
11 17 (0.86%) ISO 9001
12 15 (0.76%) PCI DSS
13 11 (0.56%) Cyber Essentials
14 7 (0.35%) ISO 22301
15 6 (0.30%) Cyber Essentials PLUS
15 6 (0.30%) ISO 31000
15 6 (0.30%) ISO/IEC 27005
16 5 (0.25%) GxP
17 4 (0.20%) Sarbanes-Oxley
System Software
1 390 (19.77%) Active Directory
2 170 (8.62%) VMware Infrastructure
3 73 (3.70%) Hyper-V
4 44 (2.23%) Virtual Desktop
5 38 (1.93%) Docker
6 30 (1.52%) VMware ESXi
6 30 (1.52%) vSphere
7 26 (1.32%) Virtual Machines
8 21 (1.06%) Firmware
9 19 (0.96%) Oracle RAC
10 16 (0.81%) VMware NSX
11 14 (0.71%) Citrix Hypervisor
11 14 (0.71%) IAG
12 13 (0.66%) RACF
13 10 (0.51%) XenApp
13 10 (0.51%) XenDesktop
14 9 (0.46%) NFS
14 9 (0.46%) Virtual Servers
15 5 (0.25%) ISA Server
15 5 (0.25%) OpenAM
Systems Management
1 212 (10.75%) Microsoft Intune
2 134 (6.79%) SCCM
3 97 (4.92%) Ansible
4 59 (2.99%) Kubernetes
5 42 (2.13%) SCOM
6 23 (1.17%) vCenter Server
7 22 (1.12%) Data Guard
7 22 (1.12%) Jamf Pro
8 21 (1.06%) Grafana
9 20 (1.01%) Single Sign-On
10 18 (0.91%) Prometheus
11 16 (0.81%) Red Hat Satellite
12 14 (0.71%) WSUS
13 13 (0.66%) OMEGAMON
14 12 (0.61%) Oracle RMAN
14 12 (0.61%) Puppet
15 8 (0.41%) Failover Clustering
15 8 (0.41%) FortiGate
15 8 (0.41%) SysTrack
15 8 (0.41%) vMotion
Vendors
1 664 (33.65%) Microsoft
2 550 (27.88%) ServiceNow
3 209 (10.59%) VMware
4 119 (6.03%) Cisco
5 79 (4.00%) Remedy
6 67 (3.40%) Oracle
7 58 (2.94%) IBM
8 55 (2.79%) Citrix
9 52 (2.64%) Palo Alto
10 48 (2.43%) Google
11 45 (2.28%) BMC
12 43 (2.18%) SolarWinds
13 41 (2.08%) Dynatrace
14 36 (1.82%) Splunk
15 35 (1.77%) Apple
15 35 (1.77%) SAP
16 34 (1.72%) Red Hat
17 30 (1.52%) Salesforce
18 26 (1.32%) Fortinet
18 26 (1.32%) Meraki