ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 19 November 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Nov 2025
Same period 2024 Same period 2023
Rank 51 43 35
Rank change year-on-year -8 -8 +13
Contract jobs citing ITIL 1,420 1,331 2,031
As % of all contract jobs in England 4.67% 4.32% 5.17%
As % of the Processes & Methodologies category 5.18% 4.97% 5.83%
Number of daily rates quoted 901 803 1,376
10th Percentile £200 £203 £208
25th Percentile £313 £325 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +5.26%
75th Percentile £575 £594 £600
90th Percentile £675 £690 £706
UK median daily rate £467 £475 £500
% change year-on-year -1.63% -5.00% +5.26%
Number of hourly rates quoted 117 48 111
10th Percentile £17.30 £20.33 £13.41
25th Percentile £18.82 £21.46 £14.16
Median hourly rate £29.60 £27.50 £17.50
Median % change year-on-year +7.64% +57.14% +12.90%
75th Percentile £45.46 £40.25 £32.50
90th Percentile £60.90 £69.05 £65.00
UK median hourly rate £28.50 £27.50 £17.50
% change year-on-year +3.64% +57.14% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,423 26,780 34,861
As % of all contract IT jobs advertised in England 90.24% 86.85% 88.71%
Number of daily rates quoted 17,402 16,344 23,845
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,814 958 1,475
10th Percentile £14.81 £15.10 £14.45
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £37.25 £45.00
Median % change year-on-year -32.48% -17.22% +28.57%
75th Percentile £48.75 £65.00 £65.00
90th Percentile £68.75 £74.79 £77.50
UK median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +27.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 19 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 19 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 19 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 406 £475 -2.56% 405
South East +8 327 £483 -0.51% 258
North of England +2 254 £388 -8.82% 159
South West +14 195 £525 +5.00% 117
North West +14 157 £450 +12.50% 86
Midlands -9 148 £425 -5.56% 112
West Midlands -7 118 £425 -5.56% 73
Yorkshire -11 89 £350 -26.32% 57
East of England -5 75 £363 -9.38% 74
East Midlands -13 30 £450 -1.37% 39
North East -16 8 £368 -40.49% 16
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 133 (9.37%) SharePoint
2 101 (7.11%) Microsoft Exchange
3 79 (5.56%) Confluence
4 39 (2.75%) Skype for Business
5 17 (1.20%) Exchange Server 2013
6 15 (1.06%) IIS
7 14 (0.99%) Mattermost
8 10 (0.70%) Exchange Server 2003
8 10 (0.70%) Exchange Server 2007
8 10 (0.70%) Exchange Server 2010
8 10 (0.70%) Office Communications Server
8 10 (0.70%) SharePoint Server
9 5 (0.35%) Apache
9 5 (0.35%) CICS
9 5 (0.35%) Mule
10 4 (0.28%) Oracle Self-Service HR
10 4 (0.28%) Oracle Workflow
11 3 (0.21%) Tomcat
12 2 (0.14%) Apache Airflow
13 1 (0.070%) Anypoint
Applications
1 154 (10.85%) Microsoft Office
2 65 (4.58%) Microsoft Excel
3 37 (2.61%) Microsoft PowerPoint
4 34 (2.39%) MS Visio
5 17 (1.20%) Microsoft Project
6 3 (0.21%) Oracle Smart View
7 1 (0.070%) Acrobat
7 1 (0.070%) Adobe Illustrator
7 1 (0.070%) Chatbot
7 1 (0.070%) InDesign
7 1 (0.070%) Photoshop
7 1 (0.070%) ProjectWise
7 1 (0.070%) Spreadsheet
7 1 (0.070%) Trello
Business Applications
1 51 (3.59%) Remedy ITSM
2 21 (1.48%) Oracle EBS
3 10 (0.70%) Dynamics CRM
4 8 (0.56%) SAP S/4HANA
5 7 (0.49%) assyst
6 5 (0.35%) Oracle General Ledger
6 5 (0.35%) Salesforce CRM
7 4 (0.28%) Oracle EBS R12
7 4 (0.28%) Oracle HRMS
7 4 (0.28%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
8 3 (0.21%) Oracle Payables
8 3 (0.21%) Oracle Receivables
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) Sprinklr
9 2 (0.14%) SystmOne
Cloud Services
1 262 (18.45%) Azure
2 232 (16.34%) Microsoft 365
3 128 (9.01%) AWS
4 85 (5.99%) Entra ID
5 52 (3.66%) GCP
6 50 (3.52%) SaaS
7 47 (3.31%) OneDrive
8 45 (3.17%) Power Platform
9 30 (2.11%) Azure DevOps
10 17 (1.20%) PaaS
11 16 (1.13%) PowerApps
12 14 (0.99%) Dynamics 365
13 13 (0.92%) Azure Sentinel
13 13 (0.92%) GitHub
13 13 (0.92%) IaaS
14 12 (0.85%) OCI
14 12 (0.85%) Power Automate
15 10 (0.70%) Serverless
16 9 (0.63%) Microsoft Purview
16 9 (0.63%) Miro
Communications & Networking
1 126 (8.87%) DNS
2 111 (7.82%) Firewall
3 101 (7.11%) DHCP
4 93 (6.55%) VPN
5 65 (4.58%) TCP/IP
6 51 (3.59%) WAN
7 38 (2.68%) LAN
8 37 (2.61%) SAN
9 34 (2.39%) Skype
10 30 (2.11%) SD-WAN
11 29 (2.04%) Wireless
12 23 (1.62%) Network Security
12 23 (1.62%) Wi-Fi
13 20 (1.41%) VLAN
14 16 (1.13%) VoIP
15 15 (1.06%) BGP
15 15 (1.06%) OSPF
16 14 (0.99%) Unified Communications
17 13 (0.92%) SSH
18 12 (0.85%) Remote Desktop
Database & Business Intelligence
1 34 (2.39%) Power BI
2 19 (1.34%) SQL Server
3 11 (0.77%) PostgreSQL
4 10 (0.70%) Metadata
5 9 (0.63%) Relational Database
5 9 (0.63%) Tableau
6 8 (0.56%) Amazon RDS
7 7 (0.49%) Data Warehouse
7 7 (0.49%) Oracle Database
8 6 (0.42%) Oracle Reports
9 5 (0.35%) Amazon Aurora
9 5 (0.35%) DB2
10 4 (0.28%) Data Mining
10 4 (0.28%) MySQL
10 4 (0.28%) Redis
11 3 (0.21%) Electronic Patient Records
11 3 (0.21%) OLTP
11 3 (0.21%) Oracle Exadata
12 2 (0.14%) Data Lake
12 2 (0.14%) RDBMS
Development Applications
1 141 (9.93%) JIRA
2 20 (1.41%) Jenkins
3 13 (0.92%) Git
4 8 (0.56%) GitLab
4 8 (0.56%) MSI
5 7 (0.49%) Bitbucket
5 7 (0.49%) Postman
6 6 (0.42%) AdminStudio
6 6 (0.42%) Sonatype Nexus
7 5 (0.35%) Rational DOORS
8 3 (0.21%) InstallShield
8 3 (0.21%) Liquibase
9 2 (0.14%) JUnit
9 2 (0.14%) Mockito
10 1 (0.070%) Dreamweaver
10 1 (0.070%) Eclipse
10 1 (0.070%) GCC
10 1 (0.070%) IBM UrbanCode
10 1 (0.070%) SoapUI
10 1 (0.070%) Team Foundation Server
General
1 657 (46.27%) Social Skills
2 289 (20.35%) Finance
3 240 (16.90%) Analytical Skills
4 171 (12.04%) Public Sector
5 72 (5.07%) Banking
6 57 (4.01%) Telecoms
7 52 (3.66%) Military
8 47 (3.31%) Documentation Skills
9 45 (3.17%) Organisational Skills
10 38 (2.68%) Legal
11 31 (2.18%) Influencing Skills
12 30 (2.11%) Manufacturing
13 29 (2.04%) Presentation Skills
14 22 (1.55%) Retail
15 19 (1.34%) Law
15 19 (1.34%) Marketing
16 15 (1.06%) Local Government
17 14 (0.99%) Electronics
17 14 (0.99%) Inclusion and Diversity
18 11 (0.77%) Financial Institution
Job Titles
1 266 (18.73%) Analyst
2 154 (10.85%) Architect
3 147 (10.35%) Lead
4 120 (8.45%) Support Engineer
5 104 (7.32%) IT Support
6 101 (7.11%) Service Manager
6 101 (7.11%) Support Analyst
7 85 (5.99%) Senior
8 72 (5.07%) Consultant
9 66 (4.65%) Desktop Support
10 53 (3.73%) Infrastructure Engineer
11 51 (3.59%) Service Analyst
12 50 (3.52%) Service Architect
13 49 (3.45%) IT Analyst
14 48 (3.38%) 2nd Line Support
15 46 (3.24%) IT Manager
16 43 (3.03%) Administrator
17 37 (2.61%) IT Engineer
18 36 (2.54%) Applications Support
18 36 (2.54%) Solutions Architect
Libraries, Frameworks & Software Standards
1 36 (2.54%) REST
2 19 (1.34%) SOAP
3 17 (1.20%) .NET
4 15 (1.06%) Middleware
5 13 (0.92%) Web Services
6 11 (0.77%) LDAP
7 9 (0.63%) Lightning Web Components
8 8 (0.56%) CSS
8 8 (0.56%) HTML
9 7 (0.49%) Oracle Fusion
9 7 (0.49%) RESTful
10 6 (0.42%) AngularJS
10 6 (0.42%) Elastic Stack
10 6 (0.42%) Kafka
10 6 (0.42%) Software Packaging
11 5 (0.35%) SAML
11 5 (0.35%) XML
12 4 (0.28%) ARM Templates
12 4 (0.28%) Keycloak
13 3 (0.21%) OAuth
Miscellaneous
1 63 (4.44%) Management Information System
2 55 (3.87%) Onboarding
3 53 (3.73%) CMDB
4 50 (3.52%) Data Centre
5 44 (3.10%) Virtual Team
6 39 (2.75%) Product Ownership
7 33 (2.32%) Enterprise Software
7 33 (2.32%) PKI
8 27 (1.90%) Self-Motivation
9 26 (1.83%) Analytical Mindset
10 23 (1.62%) Replication
11 22 (1.55%) Video Conferencing
12 20 (1.41%) Driving Licence
12 20 (1.41%) iPhone
13 19 (1.34%) NHS
14 18 (1.27%) Mainframe
15 16 (1.13%) iPad
16 15 (1.06%) Hybrid Cloud
16 15 (1.06%) Security Posture
17 13 (0.92%) Tandem
Operating Systems
1 385 (27.11%) Windows
2 115 (8.10%) Linux
3 99 (6.97%) Windows 10
4 85 (5.99%) Windows Server
5 45 (3.17%) Mac OS
6 35 (2.46%) Unix
7 27 (1.90%) Apple iOS
8 21 (1.48%) Windows Server 2012
9 20 (1.41%) Android
10 19 (1.34%) Red Hat Enterprise Linux
11 17 (1.20%) Windows Server 2016
12 14 (0.99%) Windows Server 2003
13 9 (0.63%) Windows Server 2019
14 7 (0.49%) CentOS
14 7 (0.49%) Ubuntu
14 7 (0.49%) zOS
15 6 (0.42%) Mac OS X
16 4 (0.28%) Debian
16 4 (0.28%) Windows Server 2008
17 3 (0.21%) Windows 7
Processes & Methodologies
1 520 (36.62%) Service Management
2 386 (27.18%) ITSM
3 317 (22.32%) Problem-Solving
4 312 (21.97%) Agile
5 270 (19.01%) Change Management
6 232 (16.34%) Stakeholder Management
7 227 (15.99%) Service Delivery
8 209 (14.72%) Continuous Improvement
9 199 (14.01%) Customer Service
10 156 (10.99%) Stakeholder Engagement
11 139 (9.79%) DevOps
11 139 (9.79%) Problem Management
11 139 (9.79%) Project Management
12 129 (9.08%) Roadmaps
13 126 (8.87%) Project Delivery
14 111 (7.82%) Incident Management
15 109 (7.68%) Service Design
16 101 (7.11%) Migration
17 96 (6.76%) Computer Science
18 87 (6.13%) Cybersecurity
Programming Languages
1 148 (10.42%) PowerShell
2 114 (8.03%) SQL
3 86 (6.06%) Python
4 31 (2.18%) Bash
5 25 (1.76%) JavaScript
6 23 (1.62%) Shell Script
7 20 (1.41%) Java
8 10 (0.70%) Perl
9 7 (0.49%) C#
10 6 (0.42%) Apex Code
10 6 (0.42%) VBScript
11 5 (0.35%) Bicep
12 4 (0.28%) Groovy
12 4 (0.28%) JCL
12 4 (0.28%) PL/SQL
12 4 (0.28%) REXX
13 3 (0.21%) COBOL
13 3 (0.21%) PHP
14 2 (0.14%) Assembly Language
14 2 (0.14%) VB.NET
Qualifications
1 419 (29.51%) Security Cleared
2 323 (22.75%) SC Cleared
3 254 (17.89%) Degree
4 140 (9.86%) ITIL Certification
5 103 (7.25%) Microsoft Certification
6 73 (5.14%) DV Cleared
7 53 (3.73%) ITIL Foundation Certificate
8 49 (3.45%) Computer Science Degree
9 44 (3.10%) Cisco Certification
10 39 (2.75%) A+ Certification
10 39 (2.75%) Azure Certification
11 34 (2.39%) CCNP
12 32 (2.25%) PMI Certification
13 29 (2.04%) PMP
14 26 (1.83%) MCSE
15 25 (1.76%) CISSP
16 19 (1.34%) CCNA
17 18 (1.27%) MCSA
17 18 (1.27%) PRINCE2 Practitioner
18 17 (1.20%) BPSS Clearance
Quality Assurance & Compliance
1 125 (8.80%) SLA
2 62 (4.37%) GDPR
3 53 (3.73%) ISO/IEC 27001
4 37 (2.61%) ISO/IEC 20000
5 36 (2.54%) COBIT
6 32 (2.25%) QA
7 20 (1.41%) NIST
8 18 (1.27%) GRC
9 11 (0.77%) Data Quality
9 11 (0.77%) ISO 9001
9 11 (0.77%) PMO
10 10 (0.70%) Accessibility
10 10 (0.70%) JSP 440
11 9 (0.63%) PCI DSS
11 9 (0.63%) Sarbanes-Oxley
12 8 (0.56%) Cyber Essentials
12 8 (0.56%) HMG Security Policy Framework
12 8 (0.56%) NCSC
13 6 (0.42%) ISO/IEC 19770
14 3 (0.21%) Cyber Essentials PLUS
System Software
1 273 (19.23%) Active Directory
2 61 (4.30%) VMware Infrastructure
3 32 (2.25%) Hyper-V
4 16 (1.13%) Virtual Desktop
5 13 (0.92%) Docker
6 12 (0.85%) VMware ESXi
7 10 (0.70%) Brightmail
7 10 (0.70%) ISA Server
8 7 (0.49%) Firmware
8 7 (0.49%) Microsoft App-V
8 7 (0.49%) vSphere
9 5 (0.35%) Microsoft Virtual Server
9 5 (0.35%) Terminal Services
9 5 (0.35%) Virtual Servers
10 4 (0.28%) RACF
10 4 (0.28%) Virtual Machines
10 4 (0.28%) VMware NSX
11 3 (0.21%) Job Entry Subsystem
11 3 (0.21%) Oracle RAC
12 2 (0.14%) DFS Replication
Systems Management
1 100 (7.04%) Microsoft Intune
2 97 (6.83%) SCCM
3 51 (3.59%) Ansible
4 44 (3.10%) Terraform
5 36 (2.54%) SCOM
6 29 (2.04%) Kubernetes
7 21 (1.48%) HP SiteScope
8 15 (1.06%) WSUS
9 12 (0.85%) Microsoft Clustering
9 12 (0.85%) OPNET
10 11 (0.77%) Single Sign-On
10 11 (0.77%) vCenter Server
11 10 (0.70%) NetBackup
12 9 (0.63%) Red Hat Satellite
13 8 (0.56%) Grafana
13 8 (0.56%) Jamf Pro
14 7 (0.49%) Active Directory Federation Services
15 6 (0.42%) Nessus
15 6 (0.42%) Prometheus
16 4 (0.28%) FortiGate
Vendors
1 468 (32.96%) Microsoft
2 268 (18.87%) ServiceNow
3 91 (6.41%) VMware
4 78 (5.49%) Remedy
5 76 (5.35%) Cisco
6 72 (5.07%) Oracle
7 47 (3.31%) Splunk
8 42 (2.96%) Citrix
9 41 (2.89%) Salesforce
10 37 (2.61%) Google
11 36 (2.54%) SAP
12 34 (2.39%) Atlassian
13 31 (2.18%) Red Hat
14 24 (1.69%) IBM
15 23 (1.62%) F5
16 21 (1.48%) HP
16 21 (1.48%) Palo Alto
17 20 (1.41%) SolarWinds
18 19 (1.34%) Apple
18 19 (1.34%) Fortinet