ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 25 April 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Apr 2026
Same period 2025 Same period 2024
Rank 52 44 36
Rank change year-on-year -8 -8 +8
Contract jobs citing ITIL 1,650 1,186 1,784
As % of all contract jobs in England 4.14% 4.82% 4.79%
As % of the Processes & Methodologies category 4.86% 5.29% 5.54%
Number of daily rates quoted 1,093 732 1,202
10th Percentile £214 £210 £205
25th Percentile £377 £313 £333
Median daily rate (50th Percentile) £500 £474 £500
Median % change year-on-year +5.54% -5.25% +5.26%
75th Percentile £600 £599 £593
90th Percentile £700 £675 £688
UK median daily rate £498 £465 £495
% change year-on-year +6.99% -6.06% +5.40%
Number of hourly rates quoted 90 67 155
10th Percentile £17.69 £14.99 £14.00
25th Percentile £18.69 £16.30 £14.16
Median hourly rate £43.86 £21.63 £17.69
Median % change year-on-year +102.80% +22.24% -9.91%
75th Percentile £81.32 £33.13 £25.00
90th Percentile £98.88 £52.22 £52.25
UK median hourly rate £25.54 £22.05 £17.69
% change year-on-year +15.83% +24.65% -11.29%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,939 22,408 32,216
As % of all contract IT jobs advertised in England 85.13% 91.13% 86.54%
Number of daily rates quoted 21,724 14,703 21,181
10th Percentile £316 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.72% -0.05% -4.55%
Number of hourly rates quoted 2,107 917 2,235
10th Percentile £15.38 £14.73 £12.86
25th Percentile £20.35 £18.51 £15.97
Median hourly rate £42.69 £30.45 £35.00
Median % change year-on-year +40.18% -13.00% -8.74%
75th Percentile £67.25 £63.75 £59.44
90th Percentile £78.75 £75.00 £72.50
UK median hourly rate £40.00 £29.07 £35.00
% change year-on-year +37.60% -16.94% -6.67%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 25 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 25 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 25 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -22 496 £500 - 114
South East +4 391 £490 +3.16% 159
North of England -19 263 £475 +37.68% 93
South West -3 226 £594 +27.69% 49
North West -11 173 £538 +51.84% 45
Midlands -16 155 £425 -5.56% 68
West Midlands -24 123 £450 - 40
East of England -14 94 £500 +16.96% 63
Yorkshire -45 66 £463 +23.33% 38
East Midlands -25 31 £419 +30.86% 28
North East -4 24 £425 +117.95% 11
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 83 (5.03%) Confluence
2 68 (4.12%) Microsoft Exchange
3 59 (3.58%) SharePoint
4 17 (1.03%) IIS
5 8 (0.48%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Mattermost
7 6 (0.36%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) HCL Notes
Applications
1 93 (5.64%) Microsoft Office
2 53 (3.21%) Microsoft Project
3 29 (1.76%) Microsoft Excel
4 15 (0.91%) MS Visio
5 12 (0.73%) Microsoft PowerPoint
6 5 (0.30%) Acrobat
6 5 (0.30%) Chatbot
7 2 (0.12%) AutoCAD
7 2 (0.12%) Revit
8 1 (0.061%) Oracle Smart View
8 1 (0.061%) Trello
Business Applications
1 42 (2.55%) Remedy ITSM
2 15 (0.91%) Oracle EBS
3 6 (0.36%) Maximo
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Oracle Payables
4 5 (0.30%) Oracle Receivables
5 3 (0.18%) assyst
5 3 (0.18%) Oracle Applications
5 3 (0.18%) Oracle General Ledger
5 3 (0.18%) SAP S/4HANA
6 2 (0.12%) DELMIA
6 2 (0.12%) Dynamics CRM
6 2 (0.12%) Oracle Cash Management
7 1 (0.061%) Aareon QL
7 1 (0.061%) MIS ActiveH
7 1 (0.061%) NEC Housing
7 1 (0.061%) OPENHousing
7 1 (0.061%) Oracle Assets
7 1 (0.061%) Orchard Housing
Cloud Services
1 373 (22.61%) Azure
2 210 (12.73%) Microsoft 365
3 204 (12.36%) AWS
4 105 (6.36%) Entra ID
5 87 (5.27%) GCP
6 71 (4.30%) Power Platform
7 63 (3.82%) SaaS
8 62 (3.76%) Azure DevOps
9 36 (2.18%) GitHub
10 32 (1.94%) PaaS
11 31 (1.88%) Google Workspace
11 31 (1.88%) IaaS
12 21 (1.27%) Serverless
13 20 (1.21%) AWS Lambda
13 20 (1.21%) OCI
14 19 (1.15%) Datadog
15 18 (1.09%) AWS CloudFormation
16 17 (1.03%) Amazon S3
16 17 (1.03%) Azure Monitor
16 17 (1.03%) OpenShift
Communications & Networking
1 143 (8.67%) Firewall
2 103 (6.24%) DNS
3 93 (5.64%) VPN
3 93 (5.64%) WAN
4 84 (5.09%) LAN
5 68 (4.12%) DHCP
6 57 (3.45%) Network Security
7 56 (3.39%) TCP/IP
8 50 (3.03%) SD-WAN
9 41 (2.48%) Wi-Fi
10 32 (1.94%) SAN
11 30 (1.82%) BGP
12 28 (1.70%) OSPF
13 23 (1.39%) SSL
14 21 (1.27%) VoIP
15 19 (1.15%) BIG-IP
16 18 (1.09%) VLAN
17 17 (1.03%) Wireless
18 15 (0.91%) NAS
19 14 (0.85%) Cisco ISE
Database & Business Intelligence
1 54 (3.27%) Power BI
2 49 (2.97%) SQL Server
3 16 (0.97%) Tableau
4 15 (0.91%) Oracle Database
5 14 (0.85%) SQL Server Integration Services
6 13 (0.79%) Data Warehouse
7 12 (0.73%) Amazon RDS
7 12 (0.73%) PostgreSQL
8 11 (0.67%) Oracle Reports
9 8 (0.48%) Metadata
9 8 (0.48%) SQL Server Reporting Services
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) DB2
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Star Schema
11 4 (0.24%) Amazon Aurora
11 4 (0.24%) DTS
11 4 (0.24%) Oracle BI EE
11 4 (0.24%) Redis
Development Applications
1 188 (11.39%) JIRA
2 27 (1.64%) Jenkins
3 26 (1.58%) GitLab
4 22 (1.33%) Git
5 9 (0.55%) MSI
6 8 (0.48%) Bitbucket
7 5 (0.30%) AdminStudio
7 5 (0.30%) InstallShield
7 5 (0.30%) MLflow
8 4 (0.24%) Maven
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
9 3 (0.18%) JMeter
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 618 (37.45%) Social Skills
2 264 (16.00%) Finance
3 255 (15.45%) Analytical Skills
4 183 (11.09%) Public Sector
5 66 (4.00%) Banking
6 61 (3.70%) Organisational Skills
7 60 (3.64%) Military
8 58 (3.52%) Telecoms
9 54 (3.27%) Legal
10 37 (2.24%) Influencing Skills
11 36 (2.18%) Documentation Skills
12 28 (1.70%) Retail
13 24 (1.45%) Law
14 20 (1.21%) Aerospace
15 18 (1.09%) Local Government
16 17 (1.03%) Presentation Skills
17 15 (0.91%) Inclusion and Diversity
18 13 (0.79%) Investment Banking
18 13 (0.79%) Police
19 10 (0.61%) Manufacturing
Job Titles
1 214 (12.97%) Analyst
2 185 (11.21%) Architect
3 168 (10.18%) Lead
4 131 (7.94%) Senior
4 131 (7.94%) Service Manager
5 93 (5.64%) IT Support
6 85 (5.15%) Support Engineer
7 77 (4.67%) Service Analyst
8 73 (4.42%) IT Manager
9 69 (4.18%) Consultant
10 55 (3.33%) Delivery Manager
11 50 (3.03%) IT Analyst
12 49 (2.97%) Service Architect
12 49 (2.97%) Service Desk Analyst
13 48 (2.91%) Support Analyst
14 47 (2.85%) Infrastructure Engineer
15 46 (2.79%) Network Engineer
16 42 (2.55%) Change Manager
16 42 (2.55%) Enterprise Architect
16 42 (2.55%) IT Engineer
Libraries, Frameworks & Software Standards
1 75 (4.55%) REST
2 42 (2.55%) SOAP
3 23 (1.39%) .NET
4 20 (1.21%) LDAP
4 20 (1.21%) Middleware
5 19 (1.15%) Web Services
6 18 (1.09%) Oracle Fusion
7 17 (1.03%) CSS
8 15 (0.91%) Oracle GoldenGate
9 14 (0.85%) 802.1X
10 13 (0.79%) OAuth
11 12 (0.73%) HTML
11 12 (0.73%) SAML
12 10 (0.61%) AngularJS
12 10 (0.61%) Kafka
12 10 (0.61%) Microsoft Graph
13 8 (0.48%) ARM Templates
13 8 (0.48%) OAuth2
14 7 (0.42%) AWS CDK
14 7 (0.42%) Elastic Stack
Miscellaneous
1 106 (6.42%) CMDB
2 97 (5.88%) Onboarding
3 92 (5.58%) Product Ownership
4 76 (4.61%) Data Centre
5 51 (3.09%) Enterprise Software
6 42 (2.55%) Management Information System
7 36 (2.18%) Self-Motivation
8 35 (2.12%) Virtual Team
9 34 (2.06%) Replication
10 33 (2.00%) PKI
11 29 (1.76%) Cloud Native
12 28 (1.70%) Analytical Mindset
12 28 (1.70%) Clustering
13 24 (1.45%) Hybrid Cloud
13 24 (1.45%) Security Posture
14 20 (1.21%) Mainframe
15 19 (1.15%) Driving Licence
16 17 (1.03%) PMI
17 15 (0.91%) Legacy Systems
17 15 (0.91%) Smartphone
Operating Systems
1 362 (21.94%) Windows
2 103 (6.24%) Linux
3 99 (6.00%) Windows Server
4 94 (5.70%) Windows 10
5 48 (2.91%) Unix
6 32 (1.94%) Mac OS
7 27 (1.64%) Android
7 27 (1.64%) Red Hat Enterprise Linux
8 26 (1.58%) Apple iOS
9 13 (0.79%) Windows Server 2016
10 11 (0.67%) Windows Server 2012
11 10 (0.61%) Ubuntu
11 10 (0.61%) Windows Server 2019
11 10 (0.61%) zOS
12 9 (0.55%) AIX
13 6 (0.36%) Oracle Linux
14 5 (0.30%) Solaris
14 5 (0.30%) VMS
15 4 (0.24%) HPUX
15 4 (0.24%) SUSE
Processes & Methodologies
1 553 (33.52%) Service Management
2 464 (28.12%) ITSM
3 397 (24.06%) Agile
4 357 (21.64%) Problem-Solving
5 313 (18.97%) Change Management
6 309 (18.73%) Continuous Improvement
7 291 (17.64%) Stakeholder Management
8 251 (15.21%) Service Delivery
9 204 (12.36%) DevOps
10 199 (12.06%) Stakeholder Engagement
11 169 (10.24%) Roadmaps
12 161 (9.76%) Customer Service
13 140 (8.48%) Problem Management
14 139 (8.42%) Incident Management
15 138 (8.36%) Service Design
16 133 (8.06%) Migration
17 121 (7.33%) Root Cause Analysis
18 118 (7.15%) Project Management
19 112 (6.79%) Project Delivery
20 111 (6.73%) CI/CD
Programming Languages
1 134 (8.12%) PowerShell
2 100 (6.06%) SQL
3 65 (3.94%) Python
4 50 (3.03%) JavaScript
5 29 (1.76%) Bash
6 22 (1.33%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Korn
9 13 (0.79%) Bicep
10 12 (0.73%) C#
10 12 (0.73%) PL/SQL
11 11 (0.67%) Perl
12 10 (0.61%) JCL
12 10 (0.61%) REXX
13 9 (0.55%) Groovy
14 6 (0.36%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) HLASM
15 3 (0.18%) VBScript
Qualifications
1 608 (36.85%) Security Cleared
2 455 (27.58%) SC Cleared
3 234 (14.18%) Degree
4 155 (9.39%) ITIL Certification
5 151 (9.15%) DV Cleared
6 62 (3.76%) Microsoft Certification
7 60 (3.64%) PMI Certification
8 59 (3.58%) Cisco Certification
9 55 (3.33%) Computer Science Degree
10 50 (3.03%) PMP
11 45 (2.73%) Azure Certification
12 43 (2.61%) CCNP
13 35 (2.12%) ITIL Foundation Certificate
14 34 (2.06%) TOGAF Certification
15 33 (2.00%) CISSP
16 32 (1.94%) ISEB
17 30 (1.82%) PRINCE2 Practitioner
18 19 (1.15%) AWS Certification
18 19 (1.15%) MCSE
19 18 (1.09%) Master's Degree
Quality Assurance & Compliance
1 135 (8.18%) SLA
2 63 (3.82%) ISO/IEC 27001
3 50 (3.03%) NIST
4 49 (2.97%) COBIT
5 41 (2.48%) GDPR
6 39 (2.36%) Data Quality
7 30 (1.82%) QA
8 26 (1.58%) GRC
9 20 (1.21%) NCSC
10 19 (1.15%) Cyber Essentials
10 19 (1.15%) PMO
11 17 (1.03%) ISO/IEC 20000
12 13 (0.79%) PCI DSS
12 13 (0.79%) Sarbanes-Oxley
13 10 (0.61%) JSP 440
14 8 (0.48%) Accessibility
14 8 (0.48%) Actionable Recommendations
15 7 (0.42%) Government Security Classifications
15 7 (0.42%) HMG Security Policy Framework
15 7 (0.42%) ISO/IEC 42001
System Software
1 291 (17.64%) Active Directory
2 76 (4.61%) VMware Infrastructure
3 33 (2.00%) Docker
4 28 (1.70%) Hyper-V
5 26 (1.58%) Virtual Desktop
6 18 (1.09%) Oracle RAC
7 15 (0.91%) VMware ESXi
7 15 (0.91%) vSphere
8 13 (0.79%) Firmware
9 10 (0.61%) VMware NSX
10 9 (0.55%) Virtual Machines
11 5 (0.30%) Job Entry Subsystem
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenApp
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) BitLocker
Systems Management
1 104 (6.30%) Microsoft Intune
2 86 (5.21%) Terraform
3 74 (4.48%) Ansible
4 65 (3.94%) SCCM
5 59 (3.58%) Kubernetes
6 30 (1.82%) OPNET
7 21 (1.27%) Grafana
8 19 (1.15%) Oracle RMAN
9 18 (1.09%) SCOM
10 17 (1.03%) Single Sign-On
10 17 (1.03%) WSUS
11 16 (0.97%) Prometheus
12 15 (0.91%) Oracle Enterprise Manager
13 14 (0.85%) FortiGate
13 14 (0.85%) vCenter Server
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.48%) CASB
16 7 (0.42%) vRealize
17 6 (0.36%) Active Directory Federation Services
Vendors
1 382 (23.15%) Microsoft
2 371 (22.48%) ServiceNow
3 124 (7.52%) VMware
4 92 (5.58%) Remedy
5 87 (5.27%) Oracle
6 84 (5.09%) Cisco
7 56 (3.39%) Google
8 54 (3.27%) Splunk
9 49 (2.97%) Atlassian
10 44 (2.67%) Citrix
11 36 (2.18%) Palo Alto
11 36 (2.18%) SAP
12 35 (2.12%) Red Hat
13 31 (1.88%) Fortinet
14 29 (1.76%) SolarWinds
15 25 (1.52%) BMC
16 24 (1.45%) Juniper
16 24 (1.45%) Zscaler
17 23 (1.39%) Dynatrace
17 23 (1.39%) IBM