ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 4 September 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Sep 2026
Same period 2025 Same period 2024
Rank 49 42 47
Rank change year-on-year -7 +5 -5
Contract jobs citing ITIL 1,955 1,355 1,347
As % of all contract jobs in England 4.28% 4.98% 4.14%
As % of the Processes & Methodologies category 5.05% 5.48% 4.82%
Number of daily rates quoted 1,327 849 868
10th Percentile £193 £208 £203
25th Percentile £368 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £572 £588
90th Percentile £688 £638 £663
UK median daily rate £500 £450 £468
% change year-on-year +11.11% -3.88% -1.44%
Number of hourly rates quoted 105 92 69
10th Percentile £17.16 £14.99 £14.16
25th Percentile £18.50 £17.95 £16.30
Median hourly rate £25.54 £27.05 £21.37
Median % change year-on-year -5.58% +26.58% +22.11%
75th Percentile £63.10 £34.88 £29.00
90th Percentile £87.10 £61.96 £67.60
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,742 24,707 27,973
As % of all contract IT jobs advertised in England 84.90% 90.77% 85.89%
Number of daily rates quoted 23,892 15,711 17,811
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £636 £626 £650
90th Percentile £738 £738 £751
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,598 1,453 1,393
10th Percentile £14.22 £14.25 £14.41
25th Percentile £18.34 £17.87 £20.00
Median hourly rate £43.56 £25.15 £43.00
Median % change year-on-year +73.20% -41.51% +1.18%
75th Percentile £68.00 £50.00 £66.50
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £41.00 £25.15 £42.50
% change year-on-year +63.02% -40.82% +2.41%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 4 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 4 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 4 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -13 653 £500 +1.52% 537
South East -2 459 £538 +8.92% 282
North of England -12 380 £447 +17.63% 230
North West +1 258 £435 -4.66% 129
South West -20 167 £525 +35.48% 142
Midlands -28 153 £450 +5.88% 125
West Midlands -21 131 £450 +5.88% 80
Yorkshire -32 101 £493 +44.85% 65
East of England +12 100 £403 +0.63% 88
North East -20 24 £413 +111.54% 40
East Midlands -22 21 £413 -5.39% 45
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 141 (7.21%) SharePoint
2 89 (4.55%) Microsoft Exchange
3 64 (3.27%) Confluence
4 10 (0.51%) IIS
4 10 (0.51%) SAS
5 8 (0.41%) JBoss
6 7 (0.36%) Oracle Workflow
7 6 (0.31%) Oracle Self-Service HR
7 6 (0.31%) WebSphere
8 5 (0.26%) CMS
9 4 (0.20%) OpenStack
9 4 (0.20%) WebLogic
10 3 (0.15%) Apache
10 3 (0.15%) Oracle SOA Suite
11 2 (0.10%) IBM HTTP Server
11 2 (0.10%) Oracle HTTP Server
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
11 2 (0.10%) WebSphere Application Server
11 2 (0.10%) WebSphere Portal
Applications
1 89 (4.55%) Microsoft Office
2 59 (3.02%) Microsoft Excel
3 28 (1.43%) Microsoft Project
4 22 (1.13%) Microsoft PowerPoint
5 17 (0.87%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 6 (0.31%) Chatbot
9 3 (0.15%) Spreadsheet
Business Applications
1 60 (3.07%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 7 (0.36%) Remedy AR System
4 6 (0.31%) Oracle HRMS
5 5 (0.26%) Oracle EBS
6 4 (0.20%) Dynamics CRM
6 4 (0.20%) Payment Gateway
6 4 (0.20%) Primavera
6 4 (0.20%) SAP S/4HANA
7 3 (0.15%) Cloudability
7 3 (0.15%) NEC Housing
7 3 (0.15%) Oracle Applications
7 3 (0.15%) Oracle ERP
8 2 (0.10%) assyst
8 2 (0.10%) Dynamics GP
8 2 (0.10%) Dynamics NAV
8 2 (0.10%) Exchequer
8 2 (0.10%) Oracle Payables
8 2 (0.10%) Oracle Receivables
8 2 (0.10%) SAP FI
Cloud Services
1 508 (25.98%) Azure
2 360 (18.41%) Microsoft 365
3 225 (11.51%) AWS
4 186 (9.51%) Entra ID
5 102 (5.22%) SaaS
6 94 (4.81%) Power Platform
7 67 (3.43%) OneDrive
8 65 (3.32%) Azure DevOps
9 54 (2.76%) GitHub
10 51 (2.61%) Azure Monitor
11 50 (2.56%) GCP
12 34 (1.74%) Datadog
13 28 (1.43%) Amazon CloudWatch
13 28 (1.43%) Serverless
14 26 (1.33%) AWS Lambda
14 26 (1.33%) GitHub Actions
14 26 (1.33%) IaaS
14 26 (1.33%) PaaS
15 23 (1.18%) Amazon S3
16 22 (1.13%) Virtual Private Cloud
Communications & Networking
1 180 (9.21%) DNS
2 171 (8.75%) Firewall
3 136 (6.96%) VPN
4 135 (6.91%) DHCP
5 106 (5.42%) TCP/IP
6 95 (4.86%) WAN
7 85 (4.35%) LAN
8 75 (3.84%) Network Security
9 50 (2.56%) Wi-Fi
10 46 (2.35%) SSL
11 43 (2.20%) BGP
11 43 (2.20%) OSPF
12 42 (2.15%) Wireless
13 40 (2.05%) SD-WAN
14 37 (1.89%) SAN
15 35 (1.79%) Cisco ASA
16 33 (1.69%) Cisco Firepower
16 33 (1.69%) VLAN
17 21 (1.07%) NAS
18 18 (0.92%) MPLS
Database & Business Intelligence
1 75 (3.84%) Power BI
2 68 (3.48%) SQL Server
3 19 (0.97%) SQL Server Integration Services
4 18 (0.92%) Oracle Database
5 14 (0.72%) Amazon RDS
6 12 (0.61%) Metadata
6 12 (0.61%) MySQL
7 10 (0.51%) Data Warehouse
7 10 (0.51%) Oracle Reports
7 10 (0.51%) Relational Database
8 9 (0.46%) PostgreSQL
9 8 (0.41%) Oracle Database 11g
10 7 (0.36%) Db2
11 6 (0.31%) Big Data
11 6 (0.31%) Hadoop
11 6 (0.31%) NoSQL
11 6 (0.31%) SQL Server Reporting Services
12 5 (0.26%) Azure SQL Database
13 4 (0.20%) MongoDB
13 4 (0.20%) Redis
Development Applications
1 176 (9.00%) JIRA
2 33 (1.69%) Jenkins
3 31 (1.59%) Git
4 25 (1.28%) GitLab
5 21 (1.07%) Bitbucket
6 10 (0.51%) Atlassian Bamboo
7 9 (0.46%) MSI
8 4 (0.20%) AdminStudio
8 4 (0.20%) Browser DevTools
8 4 (0.20%) Chocolatey
8 4 (0.20%) Cucumber
8 4 (0.20%) Eclipse
8 4 (0.20%) InstallShield
8 4 (0.20%) JMeter
8 4 (0.20%) Postman
8 4 (0.20%) REST Assured
9 3 (0.15%) MLflow
9 3 (0.15%) ScriptRunner
9 3 (0.15%) Sonatype Nexus
9 3 (0.15%) Visual Studio
General
1 830 (42.46%) Social Skills
2 346 (17.70%) Finance
3 337 (17.24%) Analytical Skills
4 204 (10.43%) Public Sector
5 107 (5.47%) Banking
6 86 (4.40%) Telecoms
7 77 (3.94%) Organisational Skills
8 68 (3.48%) Legal
9 65 (3.32%) Influencing Skills
10 43 (2.20%) Documentation Skills
11 31 (1.59%) Retail
12 30 (1.53%) Aerospace
13 25 (1.28%) Local Government
13 25 (1.28%) Military
13 25 (1.28%) Presentation Skills
14 21 (1.07%) Inclusion and Diversity
15 17 (0.87%) Manufacturing
16 16 (0.82%) Police
17 15 (0.77%) Front Office
17 15 (0.77%) Law
Job Titles
1 271 (13.86%) Analyst
2 162 (8.29%) Senior
3 151 (7.72%) IT Support
4 150 (7.67%) Support Engineer
5 146 (7.47%) Lead
6 129 (6.60%) Architect
7 122 (6.24%) Service Manager
8 90 (4.60%) IT Engineer
9 78 (3.99%) IT Manager
10 77 (3.94%) IT Support Engineer
11 76 (3.89%) Service Analyst
12 75 (3.84%) Consultant
13 71 (3.63%) Network Engineer
13 71 (3.63%) Support Analyst
14 67 (3.43%) IT Analyst
15 66 (3.38%) Project Manager
16 64 (3.27%) Delivery Manager
17 59 (3.02%) Administrator
18 56 (2.86%) Infrastructure Engineer
19 55 (2.81%) Desktop Support
Libraries, Frameworks & Software Standards
1 104 (5.32%) REST
2 100 (5.12%) Terraform
3 55 (2.81%) SOAP
4 39 (1.99%) Middleware
5 26 (1.33%) SAML
6 25 (1.28%) Web Services
7 22 (1.13%) HTML
8 21 (1.07%) .NET
8 21 (1.07%) CSS
9 20 (1.02%) OAuth
10 16 (0.82%) Ajax
10 16 (0.82%) ISPF
11 14 (0.72%) LDAP
11 14 (0.72%) OpenID
12 13 (0.66%) Oracle Fusion
13 12 (0.61%) Microsoft Graph
14 11 (0.56%) ARM Templates
14 11 (0.56%) OAuth2
14 11 (0.56%) Software Packaging
15 10 (0.51%) AWS CDK
Miscellaneous
1 186 (9.51%) Onboarding
2 161 (8.24%) CMDB
3 98 (5.01%) Data Centre
4 75 (3.84%) Enterprise Software
5 71 (3.63%) Management Information System
6 61 (3.12%) Clustering
6 61 (3.12%) Product Ownership
7 50 (2.56%) Hybrid Cloud
8 49 (2.51%) PKI
9 40 (2.05%) Self-Motivation
10 33 (1.69%) Replication
11 30 (1.53%) Driving Licence
12 29 (1.48%) Mainframe
13 28 (1.43%) Cloud Native
14 27 (1.38%) Security Operations Centre
15 25 (1.28%) Legacy Systems
16 24 (1.23%) Analytical Mindset
17 23 (1.18%) Security Posture
18 20 (1.02%) Virtual Team
19 19 (0.97%) Cyber Threat
Operating Systems
1 530 (27.11%) Windows
2 159 (8.13%) Windows Server
3 143 (7.31%) Linux
4 137 (7.01%) Windows 10
5 53 (2.71%) Mac OS
5 53 (2.71%) Unix
6 49 (2.51%) Red Hat Enterprise Linux
7 44 (2.25%) Apple iOS
8 37 (1.89%) Android
9 22 (1.13%) Windows Server 2019
10 18 (0.92%) zOS
11 14 (0.72%) AIX
12 10 (0.51%) Windows Server 2016
13 9 (0.46%) VMS
14 8 (0.41%) Oracle Linux
14 8 (0.41%) Solaris
15 7 (0.36%) Windows Server 2012
16 5 (0.26%) HPUX
16 5 (0.26%) SUSE
17 3 (0.15%) Windows 7
Processes & Methodologies
1 731 (37.39%) Service Management
2 598 (30.59%) ITSM
3 531 (27.16%) Stakeholder Management
4 477 (24.40%) Problem-Solving
5 446 (22.81%) Continuous Improvement
6 425 (21.74%) Agile
7 344 (17.60%) Change Management
8 337 (17.24%) Service Delivery
9 233 (11.92%) Incident Management
10 227 (11.61%) Customer Service
11 216 (11.05%) DevOps
12 209 (10.69%) Stakeholder Engagement
13 195 (9.97%) Roadmaps
14 177 (9.05%) Root Cause Analysis
15 174 (8.90%) Project Delivery
16 170 (8.70%) Cybersecurity
17 160 (8.18%) Migration
18 149 (7.62%) AI
19 148 (7.57%) Problem Management
20 146 (7.47%) Service Design
Programming Languages
1 206 (10.54%) PowerShell
2 125 (6.39%) SQL
3 115 (5.88%) Python
4 63 (3.22%) Bash
4 63 (3.22%) JavaScript
5 20 (1.02%) Bicep
5 20 (1.02%) Java
6 17 (0.87%) PL/SQL
7 15 (0.77%) T-SQL
8 11 (0.56%) Perl
9 10 (0.51%) Groovy
10 9 (0.46%) Shell Script
11 8 (0.41%) C#
12 6 (0.31%) Apex Code
12 6 (0.31%) VBScript
13 5 (0.26%) JCL
14 4 (0.20%) REXX
15 3 (0.15%) Korn
16 2 (0.10%) DCL
16 2 (0.10%) X++
Qualifications
1 719 (36.78%) Security Cleared
2 515 (26.34%) SC Cleared
3 255 (13.04%) Degree
4 170 (8.70%) DV Cleared
5 148 (7.57%) ITIL Certification
6 83 (4.25%) Microsoft Certification
7 82 (4.19%) ITIL Foundation Certificate
8 77 (3.94%) PMI Certification
9 72 (3.68%) PMP
10 63 (3.22%) Azure Certification
10 63 (3.22%) Computer Science Degree
11 62 (3.17%) Cisco Certification
12 57 (2.92%) BPSS Clearance
13 53 (2.71%) CISSP
14 41 (2.10%) CCNP
15 37 (1.89%) A+ Certification
16 32 (1.64%) CCNA
16 32 (1.64%) CISM
17 24 (1.23%) AWS Certification
18 22 (1.13%) Network+ Certification
Quality Assurance & Compliance
1 205 (10.49%) SLA
2 70 (3.58%) ISO/IEC 27001
3 60 (3.07%) Data Quality
4 58 (2.97%) QA
5 47 (2.40%) NIST
6 38 (1.94%) NCSC
7 33 (1.69%) GDPR
8 31 (1.59%) PMO
9 30 (1.53%) GRC
10 28 (1.43%) ISO/IEC 20000
11 21 (1.07%) COBIT
12 12 (0.61%) ISO 9001
13 11 (0.56%) Cyber Essentials
14 8 (0.41%) PCI DSS
15 7 (0.36%) Cyber Essentials PLUS
16 6 (0.31%) Accessibility
16 6 (0.31%) ISO 22301
17 5 (0.26%) JSP 440
18 4 (0.20%) GxP
18 4 (0.20%) Sarbanes-Oxley
System Software
1 390 (19.95%) Active Directory
2 153 (7.83%) VMware Infrastructure
3 60 (3.07%) Hyper-V
4 40 (2.05%) Docker
5 38 (1.94%) Virtual Desktop
6 34 (1.74%) VMware ESXi
7 26 (1.33%) Virtual Machines
8 25 (1.28%) vSphere
9 21 (1.07%) Oracle RAC
10 20 (1.02%) VMware NSX
11 19 (0.97%) Firmware
12 17 (0.87%) IAG
13 14 (0.72%) RACF
14 10 (0.51%) NFS
15 9 (0.46%) Citrix Hypervisor
16 8 (0.41%) Virtual Servers
17 7 (0.36%) XenApp
17 7 (0.36%) XenDesktop
18 5 (0.26%) PowerHA
19 4 (0.20%) Microsoft Virtual Server
Systems Management
1 200 (10.23%) Microsoft Intune
2 110 (5.63%) SCCM
3 99 (5.06%) Ansible
4 59 (3.02%) Kubernetes
5 36 (1.84%) SCOM
6 24 (1.23%) vCenter Server
7 23 (1.18%) Single Sign-On
8 20 (1.02%) Data Guard
9 19 (0.97%) Grafana
10 18 (0.92%) Jamf Pro
11 16 (0.82%) Prometheus
11 16 (0.82%) WSUS
12 15 (0.77%) Oracle RMAN
12 15 (0.77%) Red Hat Satellite
13 13 (0.66%) OMEGAMON
14 10 (0.51%) Puppet
14 10 (0.51%) vMotion
15 8 (0.41%) Active Directory Federation Services
15 8 (0.41%) Failover Clustering
15 8 (0.41%) PowerCLI
Vendors
1 620 (31.71%) Microsoft
2 559 (28.59%) ServiceNow
3 197 (10.08%) VMware
4 124 (6.34%) Cisco
5 89 (4.55%) Oracle
6 68 (3.48%) Remedy
7 57 (2.92%) Palo Alto
8 53 (2.71%) Citrix
9 48 (2.46%) IBM
10 47 (2.40%) BMC
11 42 (2.15%) SAP
11 42 (2.15%) SolarWinds
12 39 (1.99%) Dynatrace
12 39 (1.99%) Splunk
13 36 (1.84%) Red Hat
14 32 (1.64%) Google
15 29 (1.48%) Salesforce
16 28 (1.43%) Meraki
17 25 (1.28%) Apple
17 25 (1.28%) Juniper