ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 31 March 2026, with comparisons to the same periods in the previous two years.

6 months to
31 Mar 2026
Same period 2025 Same period 2024
Rank 52 43 36
Rank change year-on-year -9 -7 +7
Contract jobs citing ITIL 1,629 1,166 1,848
As % of all contract jobs in England 4.28% 4.80% 4.90%
As % of the Processes & Methodologies category 4.97% 5.29% 5.65%
Number of daily rates quoted 1,076 729 1,251
10th Percentile £220 £210 £206
25th Percentile £368 £308 £343
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £605 £600 £594
90th Percentile £702 £675 £688
UK median daily rate £495 £468 £500
% change year-on-year +5.71% -6.35% +6.38%
Number of hourly rates quoted 93 59 150
10th Percentile £16.83 £14.99 £13.99
25th Percentile £18.50 £18.57 £14.16
Median hourly rate £22.50 £26.45 £17.69
Median % change year-on-year -14.93% +49.52% -8.74%
75th Percentile £52.58 £37.25 £25.00
90th Percentile £87.45 £67.64 £46.75
UK median hourly rate £22.21 £25.00 £17.69
% change year-on-year -11.16% +41.32% -10.17%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,752 22,033 32,691
As % of all contract IT jobs advertised in England 86.09% 90.76% 86.75%
Number of daily rates quoted 20,983 14,520 21,608
10th Percentile £313 £312 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,011 860 2,165
10th Percentile £15.34 £15.00 £13.00
25th Percentile £19.25 £20.00 £16.00
Median hourly rate £37.00 £32.50 £32.50
Median % change year-on-year +13.85% - -13.33%
75th Percentile £65.00 £65.00 £58.00
90th Percentile £77.50 £76.34 £71.25
UK median hourly rate £35.50 £31.88 £32.50
% change year-on-year +11.36% -1.91% -10.48%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 31 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 31 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 31 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -30 491 £500 - 124
South East +4 377 £485 +4.30% 171
North of England -17 253 £494 +39.41% 114
South West +1 239 £575 +15.00% 44
North West -11 158 £563 +53.48% 64
Midlands -13 156 £425 -5.56% 76
West Midlands -16 119 £450 -2.70% 50
East of England -16 97 £363 -15.70% 43
Yorkshire -22 70 £450 +6.26% 39
East Midlands -23 36 £419 +35.08% 26
North East +1 25 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 96 (5.89%) Confluence
2 76 (4.67%) SharePoint
3 72 (4.42%) Microsoft Exchange
4 12 (0.74%) IIS
5 8 (0.49%) Apache
6 6 (0.37%) Oracle Workflow
7 5 (0.31%) Mattermost
8 4 (0.25%) Adobe Experience Manager
8 4 (0.25%) CMS
8 4 (0.25%) Oracle Self-Service HR
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) Drupal
Applications
1 90 (5.52%) Microsoft Office
2 52 (3.19%) Microsoft Project
3 32 (1.96%) Microsoft Excel
4 14 (0.86%) Microsoft PowerPoint
5 12 (0.74%) MS Visio
6 5 (0.31%) Acrobat
7 3 (0.18%) Chatbot
8 1 (0.061%) Oracle Smart View
8 1 (0.061%) Spreadsheet
8 1 (0.061%) Trello
Business Applications
1 46 (2.82%) Remedy ITSM
2 23 (1.41%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.37%) Primavera
5 4 (0.25%) assyst
5 4 (0.25%) Oracle HRMS
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
5 4 (0.25%) SAP S/4HANA
6 3 (0.18%) Dynamics CRM
6 3 (0.18%) Oracle General Ledger
7 2 (0.12%) DELMIA
7 2 (0.12%) Oracle Applications
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) SystmOne
8 1 (0.061%) Bloomberg TOMS
8 1 (0.061%) iTrent
8 1 (0.061%) Oracle Assets
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Oracle ERP
Cloud Services
1 369 (22.65%) Azure
2 224 (13.75%) Microsoft 365
3 199 (12.22%) AWS
4 109 (6.69%) Entra ID
5 91 (5.59%) GCP
6 62 (3.81%) Power Platform
7 59 (3.62%) Azure DevOps
8 54 (3.31%) SaaS
9 33 (2.03%) GitHub
10 31 (1.90%) PaaS
11 28 (1.72%) Google Workspace
11 28 (1.72%) IaaS
12 25 (1.53%) OneDrive
13 22 (1.35%) Serverless
14 20 (1.23%) AWS Lambda
15 18 (1.10%) AWS CloudFormation
15 18 (1.10%) Azure Monitor
15 18 (1.10%) OCI
16 17 (1.04%) Azure Sentinel
16 17 (1.04%) Virtual Private Cloud
Communications & Networking
1 142 (8.72%) Firewall
2 98 (6.02%) DNS
2 98 (6.02%) VPN
3 87 (5.34%) WAN
4 79 (4.85%) LAN
5 66 (4.05%) DHCP
6 54 (3.31%) TCP/IP
7 50 (3.07%) SD-WAN
8 47 (2.89%) Network Security
9 39 (2.39%) Wi-Fi
10 33 (2.03%) BGP
11 32 (1.96%) SAN
12 31 (1.90%) OSPF
13 20 (1.23%) SSL
13 20 (1.23%) VoIP
14 19 (1.17%) BIG-IP
14 19 (1.17%) VLAN
15 18 (1.10%) Wireless
16 15 (0.92%) Cisco ISE
16 15 (0.92%) MPLS
Database & Business Intelligence
1 45 (2.76%) Power BI
2 44 (2.70%) SQL Server
3 16 (0.98%) Tableau
4 14 (0.86%) Oracle Database
5 13 (0.80%) Amazon RDS
5 13 (0.80%) PostgreSQL
6 12 (0.74%) Data Warehouse
7 11 (0.68%) Metadata
8 10 (0.61%) SQL Server Integration Services
9 9 (0.55%) Oracle Reports
10 6 (0.37%) SQL Server Reporting Services
11 5 (0.31%) Amazon Aurora
11 5 (0.31%) Azure SQL Database
11 5 (0.31%) MySQL
11 5 (0.31%) Oracle Database 12c
11 5 (0.31%) Redis
11 5 (0.31%) Star Schema
12 4 (0.25%) Data Lake
12 4 (0.25%) DB2
13 3 (0.18%) DTS
Development Applications
1 188 (11.54%) JIRA
2 27 (1.66%) Jenkins
3 25 (1.53%) GitLab
4 21 (1.29%) Git
5 7 (0.43%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
6 4 (0.25%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
7 3 (0.18%) MSI
7 3 (0.18%) Rational DOORS
8 2 (0.12%) Introscope
8 2 (0.12%) JUnit
8 2 (0.12%) Mockito
General
1 632 (38.80%) Social Skills
2 247 (15.16%) Finance
3 246 (15.10%) Analytical Skills
4 192 (11.79%) Public Sector
5 62 (3.81%) Military
6 61 (3.74%) Banking
7 57 (3.50%) Organisational Skills
8 54 (3.31%) Legal
9 53 (3.25%) Telecoms
10 44 (2.70%) Documentation Skills
11 38 (2.33%) Influencing Skills
12 30 (1.84%) Retail
13 22 (1.35%) Law
14 20 (1.23%) Presentation Skills
15 19 (1.17%) Aerospace
16 17 (1.04%) Local Government
17 14 (0.86%) Manufacturing
18 13 (0.80%) Inclusion and Diversity
19 11 (0.68%) Investment Banking
19 11 (0.68%) Police
Job Titles
1 206 (12.65%) Analyst
2 195 (11.97%) Architect
3 186 (11.42%) Lead
4 137 (8.41%) Service Manager
5 116 (7.12%) Senior
6 90 (5.52%) IT Support
7 83 (5.10%) Support Engineer
8 79 (4.85%) Consultant
9 74 (4.54%) Service Analyst
10 61 (3.74%) IT Manager
11 56 (3.44%) Delivery Manager
12 52 (3.19%) Service Architect
13 50 (3.07%) IT Analyst
13 50 (3.07%) Support Analyst
14 48 (2.95%) Service Desk Analyst
15 44 (2.70%) Network Engineer
16 43 (2.64%) Infrastructure Engineer
17 40 (2.46%) IT Engineer
18 39 (2.39%) Project Manager
19 38 (2.33%) Administrator
Libraries, Frameworks & Software Standards
1 76 (4.67%) REST
2 41 (2.52%) SOAP
3 23 (1.41%) .NET
4 21 (1.29%) Middleware
5 20 (1.23%) LDAP
6 19 (1.17%) Web Services
7 15 (0.92%) Oracle Fusion
8 14 (0.86%) CSS
8 14 (0.86%) Oracle GoldenGate
9 13 (0.80%) 802.1X
10 11 (0.68%) Kafka
11 10 (0.61%) AngularJS
11 10 (0.61%) ARM Templates
11 10 (0.61%) HTML
11 10 (0.61%) OAuth
12 8 (0.49%) Elastic Stack
12 8 (0.49%) SAML
13 6 (0.37%) AWS CDK
13 6 (0.37%) Microsoft Graph
13 6 (0.37%) RabbitMQ
Miscellaneous
1 99 (6.08%) CMDB
2 93 (5.71%) Product Ownership
3 87 (5.34%) Onboarding
4 75 (4.60%) Data Centre
5 45 (2.76%) Management Information System
6 43 (2.64%) Enterprise Software
7 41 (2.52%) Virtual Team
8 38 (2.33%) Self-Motivation
9 34 (2.09%) Replication
10 32 (1.96%) PKI
11 29 (1.78%) Cloud Native
12 25 (1.53%) Analytical Mindset
13 24 (1.47%) Hybrid Cloud
14 22 (1.35%) Clustering
14 22 (1.35%) Security Posture
15 16 (0.98%) Driving Licence
15 16 (0.98%) Mainframe
15 16 (0.98%) NHS
16 15 (0.92%) PMI
17 13 (0.80%) Operational Technology
Operating Systems
1 361 (22.16%) Windows
2 101 (6.20%) Windows 10
3 95 (5.83%) Linux
4 83 (5.10%) Windows Server
5 42 (2.58%) Unix
6 32 (1.96%) Android
7 29 (1.78%) Mac OS
8 27 (1.66%) Apple iOS
9 23 (1.41%) Red Hat Enterprise Linux
10 11 (0.68%) Ubuntu
11 10 (0.61%) Windows Server 2012
12 8 (0.49%) Windows Server 2016
13 7 (0.43%) zOS
14 5 (0.31%) AIX
14 5 (0.31%) VMS
14 5 (0.31%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.18%) Debian
17 2 (0.12%) OpenVMS
Processes & Methodologies
1 569 (34.93%) Service Management
2 469 (28.79%) ITSM
3 403 (24.74%) Agile
4 358 (21.98%) Problem-Solving
5 319 (19.58%) Change Management
6 296 (18.17%) Continuous Improvement
7 272 (16.70%) Stakeholder Management
8 265 (16.27%) Service Delivery
9 207 (12.71%) DevOps
10 201 (12.34%) Stakeholder Engagement
11 176 (10.80%) Customer Service
12 166 (10.19%) Roadmaps
13 148 (9.09%) Problem Management
14 139 (8.53%) Incident Management
15 138 (8.47%) Migration
16 137 (8.41%) Service Design
17 127 (7.80%) Project Management
18 114 (7.00%) Project Delivery
19 112 (6.88%) TOGAF
20 111 (6.81%) Root Cause Analysis
Programming Languages
1 145 (8.90%) PowerShell
2 96 (5.89%) SQL
3 82 (5.03%) Python
4 45 (2.76%) JavaScript
5 31 (1.90%) Bash
6 23 (1.41%) Java
7 20 (1.23%) Shell Script
8 15 (0.92%) Korn
9 13 (0.80%) Bicep
10 12 (0.74%) C#
11 11 (0.68%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) PL/SQL
13 7 (0.43%) JCL
13 7 (0.43%) REXX
14 4 (0.25%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) TypeScript
15 3 (0.18%) VBScript
Qualifications
1 597 (36.65%) Security Cleared
2 449 (27.56%) SC Cleared
3 239 (14.67%) Degree
4 157 (9.64%) ITIL Certification
5 145 (8.90%) DV Cleared
6 64 (3.93%) Microsoft Certification
7 57 (3.50%) Cisco Certification
8 54 (3.31%) PMI Certification
9 51 (3.13%) Computer Science Degree
10 46 (2.82%) PMP
11 45 (2.76%) Azure Certification
12 42 (2.58%) CCNP
13 39 (2.39%) ITIL Foundation Certificate
14 36 (2.21%) CISSP
15 35 (2.15%) TOGAF Certification
16 34 (2.09%) ISEB
17 29 (1.78%) PRINCE2 Practitioner
18 22 (1.35%) AWS Certification
19 21 (1.29%) MCSE
20 19 (1.17%) A+ Certification
Quality Assurance & Compliance
1 133 (8.16%) SLA
2 72 (4.42%) ISO/IEC 27001
3 54 (3.31%) NIST
4 49 (3.01%) COBIT
5 47 (2.89%) GDPR
6 40 (2.46%) Data Quality
7 29 (1.78%) QA
8 25 (1.53%) GRC
9 22 (1.35%) NCSC
10 21 (1.29%) ISO/IEC 20000
11 19 (1.17%) PMO
12 18 (1.10%) Cyber Essentials
13 16 (0.98%) PCI DSS
14 11 (0.68%) Accessibility
14 11 (0.68%) JSP 440
14 11 (0.68%) Sarbanes-Oxley
15 8 (0.49%) Actionable Recommendations
15 8 (0.49%) Government Security Classifications
15 8 (0.49%) HMG Security Policy Framework
16 7 (0.43%) ISO 22301
System Software
1 282 (17.31%) Active Directory
2 66 (4.05%) VMware Infrastructure
3 33 (2.03%) Docker
4 26 (1.60%) Hyper-V
5 24 (1.47%) Virtual Desktop
6 15 (0.92%) Oracle RAC
7 14 (0.86%) vSphere
8 13 (0.80%) Firmware
9 11 (0.68%) VMware NSX
10 10 (0.61%) VMware ESXi
11 6 (0.37%) Virtual Machines
12 3 (0.18%) DFS Replication
12 3 (0.18%) Job Entry Subsystem
12 3 (0.18%) NFS
12 3 (0.18%) PowerHA
13 2 (0.12%) BitLocker
13 2 (0.12%) IAG
13 2 (0.12%) Microsoft App-V
13 2 (0.12%) XenApp
13 2 (0.12%) XenDesktop
Systems Management
1 112 (6.88%) Microsoft Intune
2 89 (5.46%) Terraform
3 79 (4.85%) Ansible
4 66 (4.05%) SCCM
5 60 (3.68%) Kubernetes
6 30 (1.84%) OPNET
7 21 (1.29%) Grafana
8 19 (1.17%) SCOM
9 17 (1.04%) Single Sign-On
10 16 (0.98%) Oracle RMAN
11 15 (0.92%) FortiGate
11 15 (0.92%) Prometheus
12 14 (0.86%) Oracle Enterprise Manager
12 14 (0.86%) WSUS
13 11 (0.68%) Red Hat Satellite
14 10 (0.61%) vCenter Server
15 9 (0.55%) Nessus
16 8 (0.49%) Active Directory Federation Services
16 8 (0.49%) CASB
17 7 (0.43%) vRealize
Vendors
1 357 (21.92%) Microsoft
2 354 (21.73%) ServiceNow
3 116 (7.12%) VMware
4 97 (5.95%) Remedy
5 84 (5.16%) Cisco
6 82 (5.03%) Oracle
7 56 (3.44%) Atlassian
8 54 (3.31%) Google
9 50 (3.07%) Splunk
10 43 (2.64%) Citrix
11 38 (2.33%) Palo Alto
12 34 (2.09%) Fortinet
13 32 (1.96%) Red Hat
14 31 (1.90%) SAP
15 28 (1.72%) F5
15 28 (1.72%) SolarWinds
16 27 (1.66%) BMC
16 27 (1.66%) IBM
17 24 (1.47%) Juniper
17 24 (1.47%) Salesforce