Period
to 25 September 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
UK > England
6 months to
25 Sep 2020
Same period 2019 Same period 2018
Rank 55 39 41
Rank change year-on-year -16 +2 -3
Contract jobs citing ITIL 1,086 4,359 5,092
As % of all contract jobs advertised in England 4.20% 5.40% 5.42%
As % of the Processes & Methodologies category 4.84% 6.19% 6.22%
Number of daily rates quoted 675 2,646 3,281
Median daily rate £425 £413 £405
Median daily rate % change year-on-year +3.03% +1.85% +1.25%
10th Percentile £189 £150 £163
90th Percentile £600 £588 £588
UK median daily rate £425 £407 £400
% change year-on-year +4.49% +1.69% +3.23%
Number of hourly rates quoted 82 310 365
Median hourly rate £17.86 £18.94 £16.00
Median hourly rate % change year-on-year -5.69% +18.36% +1.81%
10th Percentile £12.63 £11.23 £11.25
90th Percentile £41.68 £54.00 £38.75
UK median hourly rate £17.86 £19.00 £16.00
% change year-on-year -6.00% +18.75% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 22,440 70,396 81,816
As % of all contract IT jobs advertised in England 86.83% 87.16% 87.05%
Number of daily rates quoted 14,382 46,709 54,611
Median daily rate £475 £475 £467
Median daily rate % change year-on-year - +1.71% +3.78%
10th Percentile £300 £300 £300
90th Percentile £675 £650 £638
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% -
Number of hourly rates quoted 787 2,011 2,218
Median hourly rate £35.00 £25.00 £20.90
Median hourly rate % change year-on-year +40.00% +19.65% -11.05%
10th Percentile £12.62 £12.00 £11.18
90th Percentile £54.28 £53.75 £50.25
Median hourly rate £35.00 £24.58 £20.50
% change year-on-year +42.42% +19.88% -14.58%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 25 September 2020.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 25 September 2020.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 25 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 392 £475 +5.56% 73
South East 0 238 £400 - 77
North of England -11 167 £380 +8.57% 93
South West -4 119 £481 +13.12% 48
North West -13 101 £375 +7.14% 53
Midlands -7 87 £378 -5.63% 77
East of England -4 64 £345 -18.82% 30
West Midlands -6 63 £375 -14.53% 58
Yorkshire -10 45 £404 +15.36% 34
East Midlands -15 24 £400 +23.08% 19
North East +2 21 £405 +6.58% 6
ITIL
UK

For the 6 months to 25 September 2020, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 306 (28.18%) Security Cleared
2 304 (27.99%) Service Management
3 301 (27.72%) Windows
4 279 (25.69%) Microsoft
5 215 (19.80%) Active Directory
6 213 (19.61%) Agile Software Development
7 206 (18.97%) SC Cleared
8 162 (14.92%) Finance
9 160 (14.73%) Problem-Solving
10 148 (13.63%) SQL
11 145 (13.35%) ITIL V3
12 136 (12.52%) Public Sector
13 130 (11.97%) DevOps
13 130 (11.97%) Azure
14 127 (11.69%) Service Delivery
15 124 (11.42%) ITSM
16 123 (11.33%) Microsoft Office
17 118 (10.87%) Windows Server
18 116 (10.68%) Change Management
19 113 (10.41%) SQL Server
20 112 (10.31%) Office 365
21 111 (10.22%) Analytical Skills
21 111 (10.22%) VMware
22 109 (10.04%) Project Management
22 109 (10.04%) Windows 10
23 108 (9.94%) PowerShell
24 106 (9.76%) ServiceNow
25 105 (9.67%) Degree
25 105 (9.67%) Stakeholder Management
26 104 (9.58%) Cisco

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (4.33%) SharePoint
2 39 (3.59%) MS Exchange
3 35 (3.22%) IIS
3 35 (3.22%) Tomcat
4 24 (2.21%) Confluence
5 23 (2.12%) Apache
6 19 (1.75%) Skype for Business
7 16 (1.47%) ArcGIS
8 12 (1.10%) Apache Solr
8 12 (1.10%) CMS
8 12 (1.10%) Exchange Server 2010
9 11 (1.01%) WebLogic
10 10 (0.92%) JBoss
10 10 (0.92%) NetWeaver
11 6 (0.55%) Blackberry Enterprise Server
11 6 (0.55%) WebSphere
12 5 (0.46%) SharePoint Server
13 4 (0.37%) Oracle Workflow
14 3 (0.28%) Exchange Server 2013
14 3 (0.28%) Oracle SOA Suite
Applications
1 123 (11.33%) Microsoft Office
2 35 (3.22%) Microsoft Excel
3 28 (2.58%) MS Visio
4 20 (1.84%) Microsoft Project
5 16 (1.47%) Photoshop
6 11 (1.01%) Microsoft PowerPoint
7 4 (0.37%) Spreadsheet
8 2 (0.18%) CATIA
8 2 (0.18%) RoboHelp
8 2 (0.18%) Siemens NX
9 1 (0.092%) LibreOffice
Business Applications
1 16 (1.47%) Remedy ITSM
2 8 (0.74%) Payment Gateway
3 5 (0.46%) SAP BPC
4 4 (0.37%) Endur
4 4 (0.37%) Hyperion Planning
4 4 (0.37%) Oracle General Ledger
4 4 (0.37%) Oracle Payables
5 3 (0.28%) BASE24
5 3 (0.28%) Sparx Enterprise Architect
6 2 (0.18%) Dynamics CRM
6 2 (0.18%) Maximo
6 2 (0.18%) OpenText Process Suite
6 2 (0.18%) Oracle EBS
6 2 (0.18%) Oracle E-Business Tax
6 2 (0.18%) Oracle ERP
6 2 (0.18%) Oracle iSupplier
6 2 (0.18%) Oracle Subledger Accounting
6 2 (0.18%) StreamServe
6 2 (0.18%) Teamcenter
7 1 (0.092%) Orchard Housing
Cloud Services
1 130 (11.97%) Azure
2 112 (10.31%) Office 365
3 79 (7.27%) AWS
4 48 (4.42%) SaaS
5 40 (3.68%) PaaS
6 26 (2.39%) IaaS
7 15 (1.38%) Cloud Computing
7 15 (1.38%) Power Platform
8 14 (1.29%) Azure Active Directory
9 13 (1.20%) Amazon CloudWatch
9 13 (1.20%) Datadog
10 9 (0.83%) GCP
11 8 (0.74%) Azure ExpressRoute
12 7 (0.64%) GitHub
12 7 (0.64%) Serverless
13 6 (0.55%) Amazon EC2
13 6 (0.55%) Amazon S3
14 5 (0.46%) PowerApps
14 5 (0.46%) Route 53
15 3 (0.28%) Power Automate
Communications & Networking
1 77 (7.09%) DNS
2 62 (5.71%) Firewall
3 54 (4.97%) WAN
4 48 (4.42%) DHCP
5 42 (3.87%) LAN
6 36 (3.31%) Skype
7 35 (3.22%) VPN
8 32 (2.95%) Network Security
8 32 (2.95%) VoIP
9 31 (2.85%) SAN
10 20 (1.84%) SSL
11 19 (1.75%) TCP/IP
12 18 (1.66%) MPLS
13 17 (1.57%) Internet
14 15 (1.38%) HTTP
14 15 (1.38%) iSCSI
14 15 (1.38%) VLAN
15 14 (1.29%) Unified Communications
15 14 (1.29%) Wi-Fi
16 13 (1.20%) Wireless
Database & Business Intelligence
1 113 (10.41%) SQL Server
2 27 (2.49%) SQL Server 2016
3 26 (2.39%) MySQL
4 24 (2.21%) GIS
5 21 (1.93%) Oracle Database
6 19 (1.75%) SQL Server Reporting Services
7 17 (1.57%) Big Data
7 17 (1.57%) Relational Database
7 17 (1.57%) SQL Server Integration Services
8 14 (1.29%) Power BI
8 14 (1.29%) SQL Server 2012
9 12 (1.10%) SQL Server 2014
10 11 (1.01%) Data Warehouse
11 10 (0.92%) Oracle Reports
12 9 (0.83%) BusinessObjects
12 9 (0.83%) Cosmos DB
12 9 (0.83%) DB2
12 9 (0.83%) SAP BW
12 9 (0.83%) SQL Server Analysis Services
13 8 (0.74%) SQL Server 2008
Development Applications
1 42 (3.87%) JIRA
2 18 (1.66%) Jenkins
3 15 (1.38%) Git (software)
4 11 (1.01%) Atlassian Bamboo
5 10 (0.92%) Subversion
6 9 (0.83%) MSI
7 8 (0.74%) Selenium
8 7 (0.64%) Bitbucket
9 6 (0.55%) AdminStudio
9 6 (0.55%) Visual Studio
10 5 (0.46%) GitLab
11 4 (0.37%) Cucumber
11 4 (0.37%) Oracle Forms
12 3 (0.28%) NUnit
12 3 (0.28%) Octopus Deploy
12 3 (0.28%) Oracle APEX
12 3 (0.28%) SonarQube
12 3 (0.28%) TeamCity
12 3 (0.28%) Toad
12 3 (0.28%) WebLogic Workshop
General
1 162 (14.92%) Finance
2 136 (12.52%) Public Sector
3 81 (7.46%) Telecoms
4 32 (2.95%) Banking
5 29 (2.67%) Legal
6 22 (2.03%) Manufacturing
7 20 (1.84%) Local Government
8 19 (1.75%) Retail
9 15 (1.38%) Marketing
10 14 (1.29%) Law
10 14 (1.29%) Police
11 12 (1.10%) Electronics
11 12 (1.10%) Military
12 10 (0.92%) Back Office
13 6 (0.55%) Dutch Language
13 6 (0.55%) General Ledger
13 6 (0.55%) Pharmaceutical
14 5 (0.46%) French Language
14 5 (0.46%) German Language
14 5 (0.46%) Publishing
Job Titles
1 202 (18.60%) Analyst
2 123 (11.33%) Architect
3 71 (6.54%) Support Engineer
4 64 (5.89%) Service Analyst
5 58 (5.34%) Service Manager
6 47 (4.33%) Infrastructure Engineer
7 45 (4.14%) Developer
8 44 (4.05%) Project Manager
9 41 (3.78%) Consultant
10 39 (3.59%) Service Desk Analyst
11 36 (3.31%) Applications Support
11 36 (3.31%) Support Analyst
12 35 (3.22%) Administrator
13 33 (3.04%) Business Analyst
13 33 (3.04%) Network Engineer
14 31 (2.85%) Delivery Manager
14 31 (2.85%) Service Architect
15 30 (2.76%) Desktop Support
16 29 (2.67%) 2nd Line Support
17 25 (2.30%) Solutions Architect
Libraries, Frameworks & Software Standards
1 30 (2.76%) HTML
2 28 (2.58%) .NET
3 27 (2.49%) Web Services
4 24 (2.21%) CSS
5 22 (2.03%) Middleware
6 20 (1.84%) LDAP
6 20 (1.84%) REST
7 18 (1.66%) SOAP
7 18 (1.66%) XML
8 15 (1.38%) LAMP
9 14 (1.29%) AngularJS
10 13 (1.20%) Sensu
11 12 (1.10%) RabbitMQ
12 11 (1.01%) Twitter Bootstrap
13 10 (0.92%) .NET Framework
14 9 (0.83%) Ajax
14 9 (0.83%) CSS3
15 8 (0.74%) JSON
15 8 (0.74%) Memcached
15 8 (0.74%) Spring
Miscellaneous
1 111 (10.22%) Analytical Skills
2 96 (8.84%) Management Information System
3 58 (5.34%) Data Centre
4 45 (4.14%) CMDB
5 37 (3.41%) Self-Motivation
6 27 (2.49%) NHS
7 22 (2.03%) User Experience
8 21 (1.93%) Replication
9 19 (1.75%) Virtual Team
10 18 (1.66%) Public Cloud
11 16 (1.47%) Linux Command Line
12 15 (1.38%) Clustering
13 14 (1.29%) Hybrid Cloud
14 11 (1.01%) Blackberry
15 10 (0.92%) Client/Server
16 9 (0.83%) PKI
17 8 (0.74%) Data Structures
17 8 (0.74%) Enterprise Software
17 8 (0.74%) PMI
18 7 (0.64%) Mainframe
Operating Systems
1 301 (27.72%) Windows
2 118 (10.87%) Windows Server
3 109 (10.04%) Windows 10
4 96 (8.84%) Linux
5 72 (6.63%) Windows Server 2016
6 67 (6.17%) Windows Server 2012
7 65 (5.99%) Unix
8 53 (4.88%) Windows 7
9 46 (4.24%) Windows Server 2008
10 26 (2.39%) Windows Server 2019
11 16 (1.47%) Red Hat Enterprise Linux
12 15 (1.38%) Apple iOS
13 12 (1.10%) Solaris
14 8 (0.74%) Windows XP
15 7 (0.64%) AIX
16 6 (0.55%) Android
17 5 (0.46%) CentOS
17 5 (0.46%) Windows 8
18 3 (0.28%) Mac OS X
18 3 (0.28%) Ubuntu
Processes & Methodologies
1 304 (27.99%) Service Management
2 213 (19.61%) Agile Software Development
3 160 (14.73%) Problem-Solving
4 145 (13.35%) ITIL V3
5 130 (11.97%) DevOps
6 127 (11.69%) Service Delivery
7 124 (11.42%) ITSM
8 116 (10.68%) Change Management
9 109 (10.04%) Project Management
10 105 (9.67%) Stakeholder Management
11 101 (9.30%) Migration
12 100 (9.21%) Service Design
13 90 (8.29%) Incident Management
14 87 (8.01%) Problem Management
15 84 (7.73%) Configuration Management
16 77 (7.09%) PRINCE2
17 69 (6.35%) Risk Management
18 67 (6.17%) Continuous Improvement
18 67 (6.17%) Information Security
19 61 (5.62%) Project Delivery
Programming Languages
1 148 (13.63%) SQL
2 108 (9.94%) PowerShell
3 64 (5.89%) Python
4 60 (5.52%) Java
5 35 (3.22%) C
6 31 (2.85%) JavaScript
7 25 (2.30%) Ruby
7 25 (2.30%) VB
8 20 (1.84%) C#
9 18 (1.66%) Bash Shell
9 18 (1.66%) Perl
10 17 (1.57%) PL/SQL
10 17 (1.57%) Shell Script
11 16 (1.47%) T-SQL
12 15 (1.38%) C++
13 11 (1.01%) VBA
14 9 (0.83%) ABAP
15 6 (0.55%) VB.NET
16 5 (0.46%) VBScript
17 4 (0.37%) Lua
Qualifications
1 306 (28.18%) Security Cleared
2 206 (18.97%) SC Cleared
3 105 (9.67%) Degree
4 97 (8.93%) ITIL Certification
5 95 (8.75%) DV Cleared
6 74 (6.81%) Cisco Certification
7 58 (5.34%) Microsoft Certification
8 43 (3.96%) CISSP
9 39 (3.59%) CCNA
10 34 (3.13%) CCNP
11 25 (2.30%) MCSE
12 24 (2.21%) ITIL Foundation Certificate
13 23 (2.12%) CISM
14 22 (2.03%) CISA
15 20 (1.84%) CCIE
16 19 (1.75%) Computer Science Degree
16 19 (1.75%) PMI Certification
17 18 (1.66%) MCSA
18 14 (1.29%) PMP
18 14 (1.29%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 91 (8.38%) SLA
2 45 (4.14%) ISO/IEC 27001
3 37 (3.41%) QA
4 34 (3.13%) COBIT
5 28 (2.58%) GDPR
6 27 (2.49%) PCI DSS
7 22 (2.03%) ISO/IEC 20000
8 18 (1.66%) Cyber Essentials
9 17 (1.57%) HIPAA
10 15 (1.38%) NIST
11 10 (0.92%) PMO
12 9 (0.83%) HMG Security Policy Framework
12 9 (0.83%) NCSC
12 9 (0.83%) Sarbanes-Oxley
13 8 (0.74%) Government Security Classifications
14 6 (0.55%) Disclosure Scotland
14 6 (0.55%) JSP 440
15 4 (0.37%) Def Stans
15 4 (0.37%) GxP
15 4 (0.37%) ISO 9001
System Software
1 215 (19.80%) Active Directory
2 89 (8.20%) VMware Infrastructure
3 27 (2.49%) VMware NSX
4 26 (2.39%) Hyper-V
5 24 (2.21%) XenApp
6 22 (2.03%) Virtual Machines
7 21 (1.93%) Microsoft App-V
8 19 (1.75%) Docker
9 15 (1.38%) vSphere
10 14 (1.29%) VMware ESXi
11 13 (1.20%) NFS
12 12 (1.10%) XenDesktop
13 9 (0.83%) Firmware
14 7 (0.64%) Oracle RAC
14 7 (0.64%) Virtual Desktop
15 6 (0.55%) DFS Replication
16 3 (0.28%) BitLocker
16 3 (0.28%) vCloud
17 2 (0.18%) OpenAM
17 2 (0.18%) OpenDJ
Systems Management
1 68 (6.26%) SCCM
2 54 (4.97%) Ansible
3 30 (2.76%) Puppet
4 24 (2.21%) Opscode Chef
4 24 (2.21%) SCOM
5 22 (2.03%) Microsoft Intune
6 19 (1.75%) Nagios
7 18 (1.66%) Kubernetes
8 14 (1.29%) Single Sign-On
9 12 (1.10%) WSUS
10 10 (0.92%) Microsoft Data Protection Manager
10 10 (0.92%) Nessus
11 9 (0.83%) Terraform
12 8 (0.74%) Failover Clustering
13 7 (0.64%) Oracle Enterprise Manager
13 7 (0.64%) vCenter Server
14 6 (0.55%) Data Guard
14 6 (0.55%) Kibana
14 6 (0.55%) vRealize
15 5 (0.46%) SCSM
Vendors
1 279 (25.69%) Microsoft
2 111 (10.22%) VMware
3 106 (9.76%) ServiceNow
4 104 (9.58%) Cisco
5 98 (9.02%) Oracle
6 67 (6.17%) Citrix
7 56 (5.16%) Splunk
8 40 (3.68%) HP
9 29 (2.67%) Remedy
9 29 (2.67%) SAP
10 25 (2.30%) CheckPoint
11 22 (2.03%) F5
12 21 (1.93%) Palo Alto
12 21 (1.93%) Sophos
13 19 (1.75%) Lumension
14 18 (1.66%) Red Hat
14 18 (1.66%) SolarWinds
15 16 (1.47%) Apple
15 16 (1.47%) ESRI
16 15 (1.38%) Juniper