ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 49 43 33
Rank change year-on-year -6 -10 +13
Contract jobs citing ITIL 1,480 1,276 1,940
As % of all contract jobs in England 4.67% 4.54% 5.34%
As % of the Processes & Methodologies category 5.27% 5.11% 6.06%
Number of daily rates quoted 975 755 1,332
10th Percentile £200 £203 £206
25th Percentile £315 £307 £324
Median daily rate (50th Percentile) £475 £476 £500
Median % change year-on-year -0.21% -4.80% +6.38%
75th Percentile £588 £600 £600
90th Percentile £695 £700 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +7.07%
Number of hourly rates quoted 100 50 116
10th Percentile £17.24 £16.25 £13.41
25th Percentile £18.50 £21.06 £14.16
Median hourly rate £29.60 £24.40 £17.50
Median % change year-on-year +21.31% +39.43% +12.90%
75th Percentile £45.46 £36.50 £33.75
90th Percentile £77.30 £68.85 £66.25
UK median hourly rate £26.15 £26.13 £17.50
% change year-on-year +0.10% +49.29% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,064 24,952 32,014
As % of all contract IT jobs advertised in England 88.52% 88.77% 88.18%
Number of daily rates quoted 17,908 15,353 21,703
10th Percentile £304 £310 £306
25th Percentile £408 £413 £425
Median daily rate (50th Percentile) £500 £525 £540
Median % change year-on-year -4.76% -2.78% -1.82%
75th Percentile £625 £645 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,766 818 1,417
10th Percentile £15.18 £15.62 £14.39
25th Percentile £17.96 £20.30 £19.25
Median hourly rate £25.15 £35.00 £45.00
Median % change year-on-year -28.14% -22.22% +26.76%
75th Percentile £56.69 £64.50 £65.00
90th Percentile £70.00 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £44.50
% change year-on-year -22.62% -26.97% +27.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 405 £475 -5.94% 181
South East +7 344 £479 -0.77% 199
North of England -7 247 £448 +12.58% 141
South West +8 227 £556 +11.25% 64
Midlands -4 154 £425 -5.56% 108
North West 0 143 £465 +22.43% 72
West Midlands +2 118 £400 -11.11% 67
Yorkshire -10 87 £350 -17.65% 50
East of England -4 84 £363 -14.71% 50
East Midlands -8 36 £431 +43.67% 41
North East -9 17 £450 -27.13% 24
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 125 (8.45%) SharePoint
2 88 (5.95%) Microsoft Exchange
3 87 (5.88%) Confluence
4 34 (2.30%) Skype for Business
5 18 (1.22%) IIS
6 14 (0.95%) Exchange Server 2013
7 13 (0.88%) Mattermost
8 7 (0.47%) Apache
8 7 (0.47%) Exchange Server 2003
8 7 (0.47%) Exchange Server 2007
8 7 (0.47%) Exchange Server 2010
8 7 (0.47%) Office Communications Server
8 7 (0.47%) SharePoint Server
9 5 (0.34%) Mule
10 3 (0.20%) CICS
10 3 (0.20%) CMS
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.068%) HCL Notes
12 1 (0.068%) MQSeries
Applications
1 156 (10.54%) Microsoft Office
2 56 (3.78%) Microsoft Excel
3 37 (2.50%) Microsoft Project
4 34 (2.30%) Microsoft PowerPoint
5 21 (1.42%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.20%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) ProjectWise
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 47 (3.18%) Remedy ITSM
2 24 (1.62%) Oracle EBS
3 9 (0.61%) Dynamics CRM
4 8 (0.54%) SAP S/4HANA
5 7 (0.47%) assyst
6 6 (0.41%) Maximo
7 5 (0.34%) Oracle General Ledger
8 3 (0.20%) Kondor
8 3 (0.20%) Oracle Payables
8 3 (0.20%) Oracle Receivables
9 2 (0.14%) Oracle EBS R12
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) Salesforce CRM
9 2 (0.14%) SystmOne
10 1 (0.068%) Aareon QL
10 1 (0.068%) MIS ActiveH
10 1 (0.068%) OPENHousing
10 1 (0.068%) Orchard Housing
Cloud Services
1 313 (21.15%) Azure
2 218 (14.73%) Microsoft 365
3 168 (11.35%) AWS
4 88 (5.95%) Entra ID
5 85 (5.74%) GCP
6 50 (3.38%) Power Platform
7 47 (3.18%) SaaS
8 46 (3.11%) OneDrive
9 40 (2.70%) Azure DevOps
10 21 (1.42%) PaaS
11 20 (1.35%) IaaS
11 20 (1.35%) PowerApps
12 16 (1.08%) Google Workspace
13 15 (1.01%) GitHub
14 14 (0.95%) Azure Sentinel
14 14 (0.95%) Dynamics 365
14 14 (0.95%) Power Automate
15 13 (0.88%) Azure Monitor
15 13 (0.88%) OpenShift
16 12 (0.81%) OCI
Communications & Networking
1 121 (8.18%) DNS
2 105 (7.09%) VPN
3 102 (6.89%) Firewall
4 91 (6.15%) DHCP
5 63 (4.26%) TCP/IP
6 56 (3.78%) WAN
7 47 (3.18%) LAN
8 35 (2.36%) SD-WAN
9 34 (2.30%) SAN
10 32 (2.16%) Skype
11 24 (1.62%) Network Security
12 23 (1.55%) VLAN
12 23 (1.55%) VoIP
13 22 (1.49%) Wi-Fi
14 21 (1.42%) Wireless
15 15 (1.01%) BGP
15 15 (1.01%) SSH
16 14 (0.95%) Unified Communications
17 13 (0.88%) OSPF
18 9 (0.61%) MPLS
Database & Business Intelligence
1 37 (2.50%) Power BI
2 24 (1.62%) SQL Server
3 15 (1.01%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 9 (0.61%) Metadata
6 7 (0.47%) Relational Database
7 6 (0.41%) Data Warehouse
7 6 (0.41%) Oracle Database
8 5 (0.34%) Amazon Aurora
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Lake
9 4 (0.27%) Data Mining
9 4 (0.27%) Oracle Reports
9 4 (0.27%) Redis
9 4 (0.27%) Star Schema
10 3 (0.20%) DB2
10 3 (0.20%) Electronic Patient Records
11 2 (0.14%) BusinessObjects
11 2 (0.14%) InfluxDB
Development Applications
1 151 (10.20%) JIRA
2 26 (1.76%) Jenkins
3 15 (1.01%) GitLab
4 10 (0.68%) Git
5 8 (0.54%) MSI
6 7 (0.47%) Bitbucket
7 6 (0.41%) Postman
7 6 (0.41%) Sonatype Nexus
8 5 (0.34%) Rational DOORS
9 3 (0.20%) AdminStudio
9 3 (0.20%) IBM UrbanCode
9 3 (0.20%) InstallShield
9 3 (0.20%) Liquibase
10 2 (0.14%) JMeter
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.068%) Eclipse
11 1 (0.068%) GCC
11 1 (0.068%) Selenium
11 1 (0.068%) Visual Studio
General
1 649 (43.85%) Social Skills
2 271 (18.31%) Finance
3 244 (16.49%) Analytical Skills
4 183 (12.36%) Public Sector
5 76 (5.14%) Banking
6 71 (4.80%) Military
7 53 (3.58%) Organisational Skills
8 52 (3.51%) Telecoms
9 47 (3.18%) Documentation Skills
9 47 (3.18%) Legal
10 30 (2.03%) Influencing Skills
10 30 (2.03%) Manufacturing
11 24 (1.62%) Law
12 22 (1.49%) Presentation Skills
12 22 (1.49%) Retail
13 17 (1.15%) Marketing
14 16 (1.08%) Inclusion and Diversity
15 14 (0.95%) Electronics
16 12 (0.81%) Financial Institution
17 11 (0.74%) Billing
Job Titles
1 250 (16.89%) Analyst
2 195 (13.18%) Architect
3 172 (11.62%) Lead
4 101 (6.82%) Service Manager
5 94 (6.35%) IT Support
6 91 (6.15%) Support Engineer
7 89 (6.01%) Support Analyst
8 74 (5.00%) Senior
9 71 (4.80%) Service Architect
10 62 (4.19%) Consultant
11 60 (4.05%) Service Analyst
12 59 (3.99%) Infrastructure Engineer
13 49 (3.31%) Administrator
14 47 (3.18%) IT Analyst
15 41 (2.77%) 2nd Line Support
16 40 (2.70%) Service Desk Analyst
17 39 (2.64%) Desktop Support
18 37 (2.50%) ITIL Manager
19 36 (2.43%) IT Manager
20 33 (2.23%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.04%) REST
2 26 (1.76%) SOAP
3 21 (1.42%) .NET
4 18 (1.22%) Middleware
5 10 (0.68%) LDAP
6 9 (0.61%) CSS
7 8 (0.54%) HTML
7 8 (0.54%) Oracle Fusion
8 7 (0.47%) AngularJS
8 7 (0.47%) ARM Templates
8 7 (0.47%) Kafka
9 6 (0.41%) Lightning Web Components
9 6 (0.41%) Web Services
10 5 (0.34%) Elastic Stack
11 4 (0.27%) Ajax
11 4 (0.27%) Keycloak
11 4 (0.27%) RESTful
11 4 (0.27%) SAML
11 4 (0.27%) Software Packaging
12 3 (0.20%) ISPF
Miscellaneous
1 73 (4.93%) CMDB
2 60 (4.05%) Onboarding
3 57 (3.85%) Data Centre
4 52 (3.51%) Management Information System
4 52 (3.51%) Product Ownership
5 45 (3.04%) Enterprise Software
6 38 (2.57%) Virtual Team
7 35 (2.36%) Self-Motivation
8 34 (2.30%) PKI
9 27 (1.82%) Analytical Mindset
10 23 (1.55%) Replication
11 21 (1.42%) Mainframe
12 20 (1.35%) Video Conferencing
13 19 (1.28%) Hybrid Cloud
14 18 (1.22%) Driving Licence
15 17 (1.15%) Cloud Native
15 17 (1.15%) NHS
16 15 (1.01%) iPhone
17 14 (0.95%) Security Posture
18 13 (0.88%) Smartphone
Operating Systems
1 378 (25.54%) Windows
2 107 (7.23%) Linux
3 99 (6.69%) Windows 10
4 88 (5.95%) Windows Server
5 38 (2.57%) Mac OS
6 33 (2.23%) Unix
7 26 (1.76%) Apple iOS
8 24 (1.62%) Android
9 23 (1.55%) Red Hat Enterprise Linux
10 20 (1.35%) Windows Server 2012
11 14 (0.95%) Windows Server 2016
12 12 (0.81%) Windows Server 2019
13 11 (0.74%) Windows Server 2003
14 8 (0.54%) Ubuntu
15 6 (0.41%) CentOS
15 6 (0.41%) zOS
16 4 (0.27%) Mac OS X
16 4 (0.27%) Windows Server 2008
17 3 (0.20%) AIX
17 3 (0.20%) Solaris
Processes & Methodologies
1 530 (35.81%) Service Management
2 421 (28.45%) ITSM
3 326 (22.03%) Agile
4 315 (21.28%) Problem-Solving
5 303 (20.47%) Change Management
6 241 (16.28%) Stakeholder Management
7 234 (15.81%) Continuous Improvement
8 226 (15.27%) Service Delivery
9 183 (12.36%) Customer Service
10 180 (12.16%) Stakeholder Engagement
11 157 (10.61%) DevOps
12 141 (9.53%) Problem Management
12 141 (9.53%) Service Design
13 139 (9.39%) Project Management
14 132 (8.92%) Roadmaps
15 127 (8.58%) Project Delivery
16 112 (7.57%) Incident Management
17 103 (6.96%) Migration
18 96 (6.49%) TOGAF
19 93 (6.28%) Root Cause Analysis
Programming Languages
1 151 (10.20%) PowerShell
2 108 (7.30%) SQL
3 89 (6.01%) Python
4 28 (1.89%) JavaScript
5 27 (1.82%) Bash
6 26 (1.76%) Shell Script
7 13 (0.88%) Java
8 12 (0.81%) Perl
9 11 (0.74%) Bicep
10 6 (0.41%) Apex Code
10 6 (0.41%) C#
10 6 (0.41%) JCL
10 6 (0.41%) REXX
10 6 (0.41%) VBScript
11 5 (0.34%) Groovy
12 3 (0.20%) Assembly Language
12 3 (0.20%) COBOL
12 3 (0.20%) HLASM
13 2 (0.14%) PHP
13 2 (0.14%) PL/SQL
Qualifications
1 497 (33.58%) Security Cleared
2 389 (26.28%) SC Cleared
3 235 (15.88%) Degree
4 139 (9.39%) ITIL Certification
5 95 (6.42%) Microsoft Certification
6 85 (5.74%) DV Cleared
7 46 (3.11%) ITIL Foundation Certificate
8 45 (3.04%) Azure Certification
9 43 (2.91%) Computer Science Degree
10 42 (2.84%) Cisco Certification
11 37 (2.50%) CCNP
12 36 (2.43%) A+ Certification
12 36 (2.43%) PMI Certification
13 35 (2.36%) TOGAF Certification
14 29 (1.96%) PMP
15 27 (1.82%) MCSE
16 26 (1.76%) CISSP
17 25 (1.69%) ISEB
18 23 (1.55%) AWS Certification
19 21 (1.42%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 128 (8.65%) SLA
2 53 (3.58%) ISO/IEC 27001
3 44 (2.97%) GDPR
4 37 (2.50%) COBIT
5 34 (2.30%) ISO/IEC 20000
6 31 (2.09%) QA
7 28 (1.89%) NIST
8 21 (1.42%) Data Quality
9 19 (1.28%) GRC
10 16 (1.08%) Cyber Essentials
11 12 (0.81%) NCSC
12 11 (0.74%) JSP 440
13 10 (0.68%) Sarbanes-Oxley
14 9 (0.61%) Accessibility
14 9 (0.61%) PMO
15 8 (0.54%) HMG Security Policy Framework
15 8 (0.54%) ISO 9001
15 8 (0.54%) PCI DSS
16 6 (0.41%) ISO 22301
16 6 (0.41%) NIST 800
System Software
1 269 (18.18%) Active Directory
2 68 (4.59%) VMware Infrastructure
3 37 (2.50%) Hyper-V
4 25 (1.69%) Virtual Desktop
5 22 (1.49%) Docker
6 11 (0.74%) VMware ESXi
7 10 (0.68%) Firmware
8 9 (0.61%) vSphere
9 7 (0.47%) Brightmail
9 7 (0.47%) ISA Server
9 7 (0.47%) Microsoft App-V
10 6 (0.41%) VMware NSX
11 5 (0.34%) Microsoft Virtual Server
11 5 (0.34%) Virtual Servers
12 4 (0.27%) Terminal Services
12 4 (0.27%) Virtual Machines
13 3 (0.20%) DFS Replication
13 3 (0.20%) Job Entry Subsystem
14 2 (0.14%) Oracle RAC
14 2 (0.14%) XenApp
Systems Management
1 96 (6.49%) SCCM
2 93 (6.28%) Microsoft Intune
3 70 (4.73%) Terraform
4 64 (4.32%) Ansible
5 43 (2.91%) Kubernetes
6 39 (2.64%) SCOM
7 32 (2.16%) OPNET
8 21 (1.42%) HP SiteScope
9 17 (1.15%) WSUS
10 16 (1.08%) Grafana
11 13 (0.88%) Prometheus
11 13 (0.88%) Red Hat Satellite
11 13 (0.88%) vCenter Server
12 10 (0.68%) NetBackup
12 10 (0.68%) Single Sign-On
13 9 (0.61%) Microsoft Clustering
14 8 (0.54%) Jamf Pro
14 8 (0.54%) Nessus
15 7 (0.47%) Active Directory Federation Services
16 5 (0.34%) FortiGate
Vendors
1 423 (28.58%) Microsoft
2 293 (19.80%) ServiceNow
3 109 (7.36%) VMware
4 96 (6.49%) Remedy
5 68 (4.59%) Cisco
6 67 (4.53%) Oracle
7 57 (3.85%) Google
8 53 (3.58%) Splunk
9 51 (3.45%) Atlassian
10 46 (3.11%) Citrix
11 41 (2.77%) Salesforce
12 36 (2.43%) Red Hat
12 36 (2.43%) SAP
13 30 (2.03%) IBM
14 22 (1.49%) Dynatrace
14 22 (1.49%) Palo Alto
15 18 (1.22%) Fortinet
16 16 (1.08%) F5
16 16 (1.08%) SolarWinds
16 16 (1.08%) Veeam