ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 15 April 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Apr 2026
Same period 2025 Same period 2024
Rank 52 44 36
Rank change year-on-year -8 -8 +9
Contract jobs citing ITIL 1,632 1,155 1,791
As % of all contract jobs in England 4.16% 4.73% 4.83%
As % of the Processes & Methodologies category 4.87% 5.20% 5.57%
Number of daily rates quoted 1,081 716 1,205
10th Percentile £220 £210 £205
25th Percentile £375 £314 £345
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £600 £599 £595
90th Percentile £700 £675 £688
UK median daily rate £500 £470 £500
% change year-on-year +6.38% -6.00% +7.82%
Number of hourly rates quoted 89 61 154
10th Percentile £17.69 £14.99 £14.00
25th Percentile £18.50 £16.50 £14.16
Median hourly rate £42.25 £22.05 £17.69
Median % change year-on-year +91.61% +24.65% -6.89%
75th Percentile £76.75 £33.75 £25.00
90th Percentile £95.50 £47.50 £48.92
UK median hourly rate £25.15 £23.80 £17.69
% change year-on-year +5.67% +34.54% -7.83%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,504 22,203 32,130
As % of all contract IT jobs advertised in England 85.48% 91.02% 86.65%
Number of daily rates quoted 21,453 14,593 21,161
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,080 880 2,196
10th Percentile £15.38 £14.83 £12.85
25th Percentile £20.07 £18.51 £15.75
Median hourly rate £41.56 £31.76 £34.00
Median % change year-on-year +30.84% -6.59% -9.33%
75th Percentile £66.50 £64.50 £58.69
90th Percentile £78.75 £75.28 £71.75
UK median hourly rate £37.00 £30.78 £33.07
% change year-on-year +20.21% -6.91% -8.79%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -26 496 £500 - 130
South East +2 370 £490 +4.26% 162
North of England -19 253 £499 +42.64% 116
South West 0 237 £585 +20.57% 47
North West -12 163 £560 +60.00% 53
Midlands -17 159 £425 -5.56% 70
West Midlands -20 125 £450 -5.26% 49
East of England -9 95 £485 +14.12% 54
Yorkshire -33 64 £450 +6.26% 44
East Midlands -19 33 £419 +30.86% 21
North East -3 26 £440 +125.64% 21
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (5.51%) Confluence
2 70 (4.29%) Microsoft Exchange
3 62 (3.80%) SharePoint
4 11 (0.67%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.43%) Apache
7 6 (0.37%) Oracle Self-Service HR
8 5 (0.31%) Mattermost
9 4 (0.25%) Adobe Experience Manager
9 4 (0.25%) CMS
9 4 (0.25%) SAS
10 3 (0.18%) CICS
11 2 (0.12%) ArcGIS
11 2 (0.12%) IBM HTTP Server
11 2 (0.12%) Oracle HTTP Server
11 2 (0.12%) Oracle Spatial
11 2 (0.12%) WebSphere
11 2 (0.12%) WebSphere Application Server
11 2 (0.12%) WebSphere Portal
12 1 (0.061%) Oracle Application Server
Applications
1 91 (5.58%) Microsoft Office
2 52 (3.19%) Microsoft Project
3 30 (1.84%) Microsoft Excel
4 13 (0.80%) Microsoft PowerPoint
5 12 (0.74%) MS Visio
6 5 (0.31%) Acrobat
7 3 (0.18%) Chatbot
8 2 (0.12%) AutoCAD
8 2 (0.12%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.51%) Remedy ITSM
2 22 (1.35%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.37%) Oracle HRMS
4 6 (0.37%) Primavera
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
6 3 (0.18%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
8 1 (0.061%) Aareon QL
8 1 (0.061%) MIS ActiveH
8 1 (0.061%) NEC Housing
8 1 (0.061%) OPENHousing
8 1 (0.061%) Oracle Assets
8 1 (0.061%) Orchard Housing
Cloud Services
1 369 (22.61%) Azure
2 217 (13.30%) Microsoft 365
3 202 (12.38%) AWS
4 105 (6.43%) Entra ID
5 89 (5.45%) GCP
6 63 (3.86%) Power Platform
7 61 (3.74%) SaaS
8 60 (3.68%) Azure DevOps
9 35 (2.14%) GitHub
10 31 (1.90%) PaaS
11 29 (1.78%) Google Workspace
11 29 (1.78%) IaaS
12 21 (1.29%) Serverless
13 20 (1.23%) OCI
14 19 (1.16%) AWS Lambda
14 19 (1.16%) Datadog
15 17 (1.04%) AWS CloudFormation
15 17 (1.04%) OneDrive
15 17 (1.04%) OpenShift
15 17 (1.04%) Virtual Private Cloud
Communications & Networking
1 146 (8.95%) Firewall
2 99 (6.07%) DNS
2 99 (6.07%) VPN
3 94 (5.76%) WAN
4 86 (5.27%) LAN
5 66 (4.04%) DHCP
6 56 (3.43%) TCP/IP
7 55 (3.37%) Network Security
8 53 (3.25%) SD-WAN
9 41 (2.51%) Wi-Fi
10 33 (2.02%) BGP
10 33 (2.02%) SAN
11 31 (1.90%) OSPF
12 22 (1.35%) SSL
12 22 (1.35%) VoIP
13 21 (1.29%) Wireless
14 20 (1.23%) VLAN
15 19 (1.16%) BIG-IP
16 15 (0.92%) MPLS
16 15 (0.92%) NAS
Database & Business Intelligence
1 47 (2.88%) Power BI
2 45 (2.76%) SQL Server
3 16 (0.98%) Tableau
4 14 (0.86%) Oracle Database
4 14 (0.86%) PostgreSQL
5 13 (0.80%) Data Warehouse
6 12 (0.74%) Amazon RDS
7 11 (0.67%) Metadata
7 11 (0.67%) Oracle Reports
7 11 (0.67%) SQL Server Integration Services
8 7 (0.43%) SQL Server Reporting Services
9 5 (0.31%) Azure SQL Database
9 5 (0.31%) DB2
9 5 (0.31%) MySQL
9 5 (0.31%) Oracle Database 12c
9 5 (0.31%) Star Schema
10 4 (0.25%) Amazon Aurora
10 4 (0.25%) Data Lake
10 4 (0.25%) DTS
10 4 (0.25%) Redis
Development Applications
1 190 (11.64%) JIRA
2 26 (1.59%) Jenkins
3 25 (1.53%) GitLab
4 21 (1.29%) Git
5 7 (0.43%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
6 4 (0.25%) MSI
6 4 (0.25%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Browser DevTools
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
8 2 (0.12%) IntelliJ
8 2 (0.12%) JUnit
8 2 (0.12%) Mockito
General
1 628 (38.48%) Social Skills
2 258 (15.81%) Finance
3 251 (15.38%) Analytical Skills
4 183 (11.21%) Public Sector
5 62 (3.80%) Banking
5 62 (3.80%) Military
6 61 (3.74%) Organisational Skills
7 54 (3.31%) Legal
8 51 (3.13%) Telecoms
9 41 (2.51%) Documentation Skills
10 39 (2.39%) Influencing Skills
11 28 (1.72%) Retail
12 22 (1.35%) Law
13 19 (1.16%) Aerospace
13 19 (1.16%) Presentation Skills
14 17 (1.04%) Local Government
15 14 (0.86%) Inclusion and Diversity
16 12 (0.74%) Investment Banking
16 12 (0.74%) Manufacturing
17 11 (0.67%) Police
Job Titles
1 206 (12.62%) Analyst
2 190 (11.64%) Architect
3 178 (10.91%) Lead
4 134 (8.21%) Service Manager
5 121 (7.41%) Senior
6 89 (5.45%) IT Support
7 86 (5.27%) Support Engineer
8 77 (4.72%) Service Analyst
9 74 (4.53%) Consultant
10 69 (4.23%) IT Manager
11 56 (3.43%) Delivery Manager
12 51 (3.13%) Service Architect
13 50 (3.06%) Support Analyst
14 49 (3.00%) IT Analyst
15 48 (2.94%) Service Desk Analyst
16 44 (2.70%) Infrastructure Engineer
16 44 (2.70%) Network Engineer
17 43 (2.63%) IT Engineer
18 40 (2.45%) Change Manager
19 39 (2.39%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 79 (4.84%) REST
2 41 (2.51%) SOAP
3 24 (1.47%) .NET
4 20 (1.23%) LDAP
4 20 (1.23%) Middleware
5 19 (1.16%) Web Services
6 18 (1.10%) Oracle Fusion
7 15 (0.92%) Oracle GoldenGate
8 14 (0.86%) CSS
9 13 (0.80%) 802.1X
10 10 (0.61%) AngularJS
10 10 (0.61%) HTML
10 10 (0.61%) Kafka
10 10 (0.61%) OAuth
10 10 (0.61%) SAML
11 9 (0.55%) ARM Templates
12 7 (0.43%) Elastic Stack
13 6 (0.37%) AWS CDK
13 6 (0.37%) Microsoft Graph
13 6 (0.37%) OAuth2
Miscellaneous
1 102 (6.25%) CMDB
2 93 (5.70%) Onboarding
3 90 (5.51%) Product Ownership
4 78 (4.78%) Data Centre
5 48 (2.94%) Enterprise Software
6 41 (2.51%) Management Information System
7 38 (2.33%) Self-Motivation
8 35 (2.14%) Virtual Team
9 34 (2.08%) Replication
10 31 (1.90%) PKI
11 30 (1.84%) Cloud Native
12 26 (1.59%) Analytical Mindset
13 24 (1.47%) Clustering
14 23 (1.41%) Security Posture
15 22 (1.35%) Hybrid Cloud
16 20 (1.23%) Mainframe
17 19 (1.16%) Driving Licence
18 16 (0.98%) PMI
19 14 (0.86%) Operational Technology
19 14 (0.86%) Smartphone
Operating Systems
1 360 (22.06%) Windows
2 101 (6.19%) Windows 10
3 95 (5.82%) Linux
4 90 (5.51%) Windows Server
5 41 (2.51%) Unix
6 33 (2.02%) Mac OS
7 28 (1.72%) Android
8 26 (1.59%) Apple iOS
9 24 (1.47%) Red Hat Enterprise Linux
10 11 (0.67%) Ubuntu
11 10 (0.61%) Windows Server 2012
11 10 (0.61%) zOS
12 9 (0.55%) Windows Server 2016
13 7 (0.43%) AIX
14 4 (0.25%) CentOS
14 4 (0.25%) Oracle Linux
14 4 (0.25%) VMS
14 4 (0.25%) Windows Server 2019
15 3 (0.18%) Solaris
15 3 (0.18%) Windows Server 2003
Processes & Methodologies
1 556 (34.07%) Service Management
2 468 (28.68%) ITSM
3 399 (24.45%) Agile
4 355 (21.75%) Problem-Solving
5 318 (19.49%) Change Management
6 309 (18.93%) Continuous Improvement
7 279 (17.10%) Stakeholder Management
8 260 (15.93%) Service Delivery
9 206 (12.62%) DevOps
10 202 (12.38%) Stakeholder Engagement
11 171 (10.48%) Customer Service
12 162 (9.93%) Roadmaps
13 138 (8.46%) Incident Management
14 137 (8.39%) Service Design
15 136 (8.33%) Problem Management
16 131 (8.03%) Migration
17 122 (7.48%) Project Management
18 114 (6.99%) Root Cause Analysis
19 112 (6.86%) Project Delivery
20 107 (6.56%) CI/CD
Programming Languages
1 138 (8.46%) PowerShell
2 100 (6.13%) SQL
3 74 (4.53%) Python
4 46 (2.82%) JavaScript
5 28 (1.72%) Bash
6 23 (1.41%) Java
7 21 (1.29%) Shell Script
8 16 (0.98%) Korn
9 13 (0.80%) Bicep
9 13 (0.80%) C#
10 11 (0.67%) Perl
11 10 (0.61%) JCL
11 10 (0.61%) PL/SQL
11 10 (0.61%) REXX
12 9 (0.55%) Groovy
13 5 (0.31%) T-SQL
14 3 (0.18%) Assembly Language
14 3 (0.18%) COBOL
14 3 (0.18%) HLASM
14 3 (0.18%) VBScript
Qualifications
1 601 (36.83%) Security Cleared
2 454 (27.82%) SC Cleared
3 236 (14.46%) Degree
4 152 (9.31%) ITIL Certification
5 148 (9.07%) DV Cleared
6 63 (3.86%) Microsoft Certification
7 61 (3.74%) Cisco Certification
8 58 (3.55%) PMI Certification
9 51 (3.13%) Computer Science Degree
10 49 (3.00%) PMP
11 47 (2.88%) Azure Certification
12 45 (2.76%) CCNP
13 37 (2.27%) ITIL Foundation Certificate
14 36 (2.21%) CISSP
15 34 (2.08%) TOGAF Certification
16 33 (2.02%) ISEB
17 30 (1.84%) PRINCE2 Practitioner
18 22 (1.35%) AWS Certification
19 21 (1.29%) MCSE
20 17 (1.04%) CCNA
Quality Assurance & Compliance
1 133 (8.15%) SLA
2 67 (4.11%) ISO/IEC 27001
3 55 (3.37%) NIST
4 48 (2.94%) COBIT
5 44 (2.70%) GDPR
6 39 (2.39%) Data Quality
7 29 (1.78%) QA
8 25 (1.53%) GRC
9 21 (1.29%) PMO
10 20 (1.23%) NCSC
11 19 (1.16%) Cyber Essentials
12 18 (1.10%) ISO/IEC 20000
13 16 (0.98%) PCI DSS
14 12 (0.74%) Sarbanes-Oxley
15 10 (0.61%) JSP 440
16 9 (0.55%) Accessibility
17 8 (0.49%) Actionable Recommendations
18 7 (0.43%) Government Security Classifications
18 7 (0.43%) HMG Security Policy Framework
18 7 (0.43%) NIST 800
System Software
1 284 (17.40%) Active Directory
2 67 (4.11%) VMware Infrastructure
3 32 (1.96%) Docker
4 26 (1.59%) Hyper-V
5 24 (1.47%) Virtual Desktop
6 16 (0.98%) Oracle RAC
7 15 (0.92%) vSphere
8 13 (0.80%) Firmware
8 13 (0.80%) VMware ESXi
9 12 (0.74%) VMware NSX
10 7 (0.43%) Virtual Machines
11 5 (0.31%) Job Entry Subsystem
12 3 (0.18%) DFS Replication
12 3 (0.18%) IAG
12 3 (0.18%) NFS
12 3 (0.18%) PowerHA
13 2 (0.12%) BitLocker
13 2 (0.12%) Microsoft App-V
13 2 (0.12%) XenApp
13 2 (0.12%) XenDesktop
Systems Management
1 107 (6.56%) Microsoft Intune
2 88 (5.39%) Terraform
3 79 (4.84%) Ansible
4 64 (3.92%) SCCM
5 61 (3.74%) Kubernetes
6 30 (1.84%) OPNET
7 20 (1.23%) Grafana
8 18 (1.10%) SCOM
8 18 (1.10%) Single Sign-On
9 17 (1.04%) Oracle RMAN
10 15 (0.92%) FortiGate
10 15 (0.92%) Oracle Enterprise Manager
11 14 (0.86%) Prometheus
11 14 (0.86%) WSUS
12 12 (0.74%) vCenter Server
13 9 (0.55%) Nessus
13 9 (0.55%) Red Hat Satellite
14 8 (0.49%) Active Directory Federation Services
14 8 (0.49%) CASB
15 7 (0.43%) vRealize
Vendors
1 365 (22.37%) ServiceNow
2 360 (22.06%) Microsoft
3 116 (7.11%) VMware
4 92 (5.64%) Remedy
5 88 (5.39%) Oracle
6 85 (5.21%) Cisco
7 57 (3.49%) Atlassian
8 54 (3.31%) Google
8 54 (3.31%) Splunk
9 43 (2.63%) Citrix
10 37 (2.27%) Palo Alto
11 34 (2.08%) Fortinet
12 33 (2.02%) SAP
13 32 (1.96%) Red Hat
14 31 (1.90%) SolarWinds
15 26 (1.59%) F5
15 26 (1.59%) Salesforce
16 25 (1.53%) BMC
16 25 (1.53%) Juniper
17 24 (1.47%) IBM