ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 18 May 2026, with comparisons to the same periods in the previous two years.

6 months to
18 May 2026
Same period 2025 Same period 2024
Rank 50 41 39
Rank change year-on-year -9 -2 +3
Contract jobs citing ITIL 1,648 1,210 1,682
As % of all contract jobs in England 4.02% 4.94% 4.62%
As % of the Processes & Methodologies category 4.75% 5.42% 5.34%
Number of daily rates quoted 1,104 742 1,121
10th Percentile £207 £210 £205
25th Percentile £375 £308 £325
Median daily rate (50th Percentile) £500 £454 £488
Median % change year-on-year +10.02% -6.78% +2.63%
75th Percentile £600 £588 £588
90th Percentile £688 £663 £675
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +2.15%
Number of hourly rates quoted 82 71 143
10th Percentile £17.12 £14.99 £14.00
25th Percentile £18.50 £15.85 £14.16
Median hourly rate £27.75 £21.63 £17.50
Median % change year-on-year +28.32% +23.57% -2.72%
75th Percentile £82.25 £33.13 £23.78
90th Percentile £99.88 £46.18 £46.18
UK median hourly rate £22.41 £22.05 £17.50
% change year-on-year +1.63% +26.00% -2.78%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,677 22,323 31,499
As % of all contract IT jobs advertised in England 84.63% 91.22% 86.43%
Number of daily rates quoted 22,105 14,603 20,624
10th Percentile £321 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £505 £515 £525
% change year-on-year -1.94% -1.90% -4.55%
Number of hourly rates quoted 2,142 946 2,251
10th Percentile £15.31 £14.41 £12.92
25th Percentile £20.35 £18.50 £15.97
Median hourly rate £47.00 £29.00 £36.50
Median % change year-on-year +62.07% -20.55% +0.69%
75th Percentile £67.96 £62.50 £60.00
90th Percentile £80.05 £75.00 £72.50
UK median hourly rate £42.50 £28.18 £36.02
% change year-on-year +50.82% -21.77% +1.04%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 18 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 18 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 18 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -26 510 £500 - 169
South East +7 387 £493 +9.44% 173
North of England -26 257 £491 +34.04% 106
South West -6 211 £575 +27.78% 63
North West -16 161 £544 +35.94% 51
Midlands -22 156 £450 +5.88% 73
West Midlands -26 127 £450 +5.88% 45
East of England 0 104 £363 -14.71% 48
Yorkshire -45 74 £475 +35.71% 43
East Midlands -19 28 £413 +9.13% 28
North East -8 22 £440 +125.64% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 72 (4.37%) Confluence
2 68 (4.13%) SharePoint
3 61 (3.70%) Microsoft Exchange
4 17 (1.03%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Mattermost
7 6 (0.36%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
9 3 (0.18%) Oracle SOA Suite
9 3 (0.18%) SAS
9 3 (0.18%) WebSphere
10 2 (0.12%) ArcGIS
10 2 (0.12%) CICS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
Applications
1 79 (4.79%) Microsoft Office
2 46 (2.79%) Microsoft Project
3 31 (1.88%) Microsoft Excel
4 14 (0.85%) MS Visio
5 13 (0.79%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
Business Applications
1 43 (2.61%) Remedy ITSM
2 8 (0.49%) Oracle EBS
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) Oracle Payables
5 4 (0.24%) Oracle Receivables
5 4 (0.24%) Payment Gateway
6 3 (0.18%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) Oracle General Ledger
7 2 (0.12%) SAP ERP
8 1 (0.061%) Bloomberg TOMS
8 1 (0.061%) Eloqua
8 1 (0.061%) iTrent
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Remedy AR System
Cloud Services
1 381 (23.12%) Azure
2 219 (13.29%) Microsoft 365
3 213 (12.92%) AWS
4 109 (6.61%) Entra ID
5 81 (4.92%) GCP
6 76 (4.61%) Power Platform
7 62 (3.76%) Azure DevOps
8 57 (3.46%) SaaS
9 46 (2.79%) GitHub
10 31 (1.88%) PaaS
11 29 (1.76%) Google Workspace
12 28 (1.70%) IaaS
13 24 (1.46%) AWS CloudFormation
13 24 (1.46%) AWS Lambda
13 24 (1.46%) Serverless
14 22 (1.33%) GitHub Actions
15 21 (1.27%) Amazon S3
16 19 (1.15%) Amazon EC2
16 19 (1.15%) Amazon EKS
16 19 (1.15%) OCI
Communications & Networking
1 140 (8.50%) Firewall
2 102 (6.19%) DNS
3 90 (5.46%) WAN
4 88 (5.34%) VPN
5 83 (5.04%) LAN
6 66 (4.00%) DHCP
7 58 (3.52%) Network Security
8 55 (3.34%) TCP/IP
9 50 (3.03%) SD-WAN
10 40 (2.43%) Wi-Fi
11 37 (2.25%) SAN
12 32 (1.94%) BGP
13 30 (1.82%) OSPF
14 25 (1.52%) SSL
15 21 (1.27%) VLAN
16 19 (1.15%) BIG-IP
16 19 (1.15%) Wireless
17 17 (1.03%) VoIP
18 16 (0.97%) NAS
19 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 57 (3.46%) Power BI
2 52 (3.16%) SQL Server
3 18 (1.09%) Oracle Database
4 15 (0.91%) SQL Server Integration Services
4 15 (0.91%) Tableau
5 13 (0.79%) Data Warehouse
6 12 (0.73%) PostgreSQL
7 11 (0.67%) Oracle Reports
8 10 (0.61%) Amazon RDS
9 9 (0.55%) SQL Server Reporting Services
10 7 (0.42%) Metadata
11 5 (0.30%) Azure SQL Database
11 5 (0.30%) MySQL
11 5 (0.30%) Oracle BI EE
11 5 (0.30%) Oracle Database 12c
11 5 (0.30%) Star Schema
12 4 (0.24%) DB2
12 4 (0.24%) DTS
12 4 (0.24%) Redis
12 4 (0.24%) Relational Database
Development Applications
1 179 (10.86%) JIRA
2 32 (1.94%) GitLab
2 32 (1.94%) Jenkins
3 24 (1.46%) Git
4 14 (0.85%) Bitbucket
5 8 (0.49%) MSI
6 5 (0.30%) REST Assured
7 4 (0.24%) AdminStudio
7 4 (0.24%) Cucumber
7 4 (0.24%) InstallShield
7 4 (0.24%) JMeter
7 4 (0.24%) Maven
7 4 (0.24%) MLflow
7 4 (0.24%) Postman
7 4 (0.24%) ScriptRunner
8 3 (0.18%) Atlassian Bamboo
8 3 (0.18%) Browser DevTools
8 3 (0.18%) Flyway
8 3 (0.18%) Visual Studio
9 2 (0.12%) git-flow
General
1 609 (36.95%) Social Skills
2 271 (16.44%) Finance
3 248 (15.05%) Analytical Skills
4 180 (10.92%) Public Sector
5 67 (4.07%) Banking
6 62 (3.76%) Organisational Skills
7 56 (3.40%) Telecoms
8 53 (3.22%) Legal
9 48 (2.91%) Military
10 36 (2.18%) Influencing Skills
11 35 (2.12%) Retail
12 33 (2.00%) Documentation Skills
13 22 (1.33%) Law
14 20 (1.21%) Aerospace
15 18 (1.09%) Presentation Skills
16 15 (0.91%) Inclusion and Diversity
16 15 (0.91%) Local Government
16 15 (0.91%) Police
17 12 (0.73%) Front Office
18 11 (0.67%) Investment Banking
Job Titles
1 213 (12.92%) Analyst
2 156 (9.47%) Architect
3 141 (8.56%) Service Manager
4 126 (7.65%) Senior
5 122 (7.40%) Lead
6 103 (6.25%) IT Support
7 90 (5.46%) Support Engineer
8 79 (4.79%) Service Analyst
9 76 (4.61%) IT Manager
10 65 (3.94%) Consultant
11 58 (3.52%) Delivery Manager
12 50 (3.03%) Network Engineer
12 50 (3.03%) Service Desk Analyst
13 49 (2.97%) Infrastructure Engineer
13 49 (2.97%) IT Analyst
14 47 (2.85%) Support Analyst
15 44 (2.67%) IT Engineer
15 44 (2.67%) Transition Manager
16 42 (2.55%) Designer
17 41 (2.49%) Change Manager
Libraries, Frameworks & Software Standards
1 77 (4.67%) REST
2 45 (2.73%) SOAP
3 26 (1.58%) .NET
4 25 (1.52%) CSS
5 24 (1.46%) Middleware
6 21 (1.27%) Web Services
7 20 (1.21%) LDAP
8 18 (1.09%) HTML
8 18 (1.09%) Oracle Fusion
9 15 (0.91%) 802.1X
9 15 (0.91%) OAuth
9 15 (0.91%) Oracle GoldenGate
10 12 (0.73%) Kafka
11 11 (0.67%) AWS CDK
11 11 (0.67%) Microsoft Graph
11 11 (0.67%) SAML
12 10 (0.61%) AngularJS
12 10 (0.61%) OAuth2
13 9 (0.55%) Ajax
13 9 (0.55%) ARM Templates
Miscellaneous
1 109 (6.61%) CMDB
2 102 (6.19%) Onboarding
3 89 (5.40%) Product Ownership
4 84 (5.10%) Data Centre
5 56 (3.40%) Enterprise Software
6 40 (2.43%) Management Information System
7 35 (2.12%) Self-Motivation
8 33 (2.00%) PKI
9 31 (1.88%) Cloud Native
9 31 (1.88%) Replication
10 30 (1.82%) Clustering
11 26 (1.58%) Analytical Mindset
12 25 (1.52%) Virtual Team
13 24 (1.46%) Security Posture
14 19 (1.15%) Hybrid Cloud
14 19 (1.15%) Mainframe
15 18 (1.09%) Driving Licence
16 16 (0.97%) Legacy Systems
17 15 (0.91%) Operational Technology
18 14 (0.85%) Smartphone
Operating Systems
1 362 (21.97%) Windows
2 104 (6.31%) Linux
3 91 (5.52%) Windows 10
4 90 (5.46%) Windows Server
5 54 (3.28%) Unix
6 36 (2.18%) Mac OS
7 35 (2.12%) Apple iOS
8 30 (1.82%) Red Hat Enterprise Linux
9 28 (1.70%) Android
10 13 (0.79%) Windows Server 2016
11 11 (0.67%) Windows Server 2019
12 8 (0.49%) AIX
12 8 (0.49%) Ubuntu
12 8 (0.49%) zOS
13 7 (0.42%) Windows Server 2012
14 6 (0.36%) Oracle Linux
15 5 (0.30%) Solaris
16 4 (0.24%) HPUX
16 4 (0.24%) SUSE
16 4 (0.24%) VMS
Processes & Methodologies
1 526 (31.92%) Service Management
2 451 (27.37%) ITSM
3 373 (22.63%) Problem-Solving
4 367 (22.27%) Agile
5 295 (17.90%) Stakeholder Management
6 292 (17.72%) Continuous Improvement
7 287 (17.42%) Change Management
8 234 (14.20%) Service Delivery
9 193 (11.71%) DevOps
9 193 (11.71%) Stakeholder Engagement
10 164 (9.95%) Roadmaps
11 161 (9.77%) Customer Service
12 147 (8.92%) Incident Management
13 144 (8.74%) Problem Management
14 137 (8.31%) Service Design
15 130 (7.89%) Migration
16 126 (7.65%) CI/CD
17 117 (7.10%) Root Cause Analysis
18 108 (6.55%) Project Management
19 103 (6.25%) Project Delivery
Programming Languages
1 117 (7.10%) PowerShell
2 106 (6.43%) SQL
3 63 (3.82%) Python
4 61 (3.70%) JavaScript
5 30 (1.82%) Bash
6 23 (1.40%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Bicep
8 16 (0.97%) Korn
9 15 (0.91%) PL/SQL
10 13 (0.79%) C#
11 9 (0.55%) Groovy
11 9 (0.55%) Perl
12 7 (0.42%) JCL
12 7 (0.42%) REXX
13 6 (0.36%) Apex Code
13 6 (0.36%) T-SQL
14 3 (0.18%) Go
14 3 (0.18%) TypeScript
15 2 (0.12%) SOQL
Qualifications
1 598 (36.29%) Security Cleared
2 441 (26.76%) SC Cleared
3 199 (12.08%) Degree
4 160 (9.71%) DV Cleared
5 145 (8.80%) ITIL Certification
6 59 (3.58%) Cisco Certification
7 57 (3.46%) PMI Certification
8 55 (3.34%) Microsoft Certification
9 52 (3.16%) Computer Science Degree
10 49 (2.97%) PMP
11 45 (2.73%) Azure Certification
12 44 (2.67%) CCNP
13 33 (2.00%) CISSP
14 30 (1.82%) ITIL Foundation Certificate
15 27 (1.64%) TOGAF Certification
16 20 (1.21%) BPSS Clearance
17 19 (1.15%) AWS Certification
17 19 (1.15%) ISEB
18 18 (1.09%) Master's Degree
19 17 (1.03%) CISM
Quality Assurance & Compliance
1 135 (8.19%) SLA
2 58 (3.52%) ISO/IEC 27001
3 54 (3.28%) NIST
4 42 (2.55%) Data Quality
5 40 (2.43%) GDPR
6 38 (2.31%) COBIT
7 30 (1.82%) QA
8 27 (1.64%) NCSC
9 22 (1.33%) GRC
10 18 (1.09%) ISO/IEC 20000
10 18 (1.09%) PMO
11 17 (1.03%) Cyber Essentials
12 13 (0.79%) PCI DSS
13 10 (0.61%) Sarbanes-Oxley
14 8 (0.49%) Accessibility
14 8 (0.49%) Actionable Recommendations
15 7 (0.42%) Cyber Essentials PLUS
15 7 (0.42%) Government Security Classifications
15 7 (0.42%) ISO/IEC 42001
16 6 (0.36%) ISO 22301
System Software
1 284 (17.23%) Active Directory
2 81 (4.92%) VMware Infrastructure
3 39 (2.37%) Docker
4 33 (2.00%) Hyper-V
5 26 (1.58%) Virtual Desktop
6 19 (1.15%) VMware ESXi
7 18 (1.09%) Oracle RAC
7 18 (1.09%) vSphere
8 12 (0.73%) Firmware
9 10 (0.61%) VMware NSX
10 9 (0.55%) Virtual Machines
11 5 (0.30%) NFS
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) Job Entry Subsystem
13 3 (0.18%) PowerHA
13 3 (0.18%) XenApp
14 2 (0.12%) BitLocker
Systems Management
1 108 (6.55%) Microsoft Intune
2 92 (5.58%) Terraform
3 77 (4.67%) Ansible
4 60 (3.64%) Kubernetes
5 56 (3.40%) SCCM
6 25 (1.52%) Grafana
7 23 (1.40%) OPNET
8 21 (1.27%) Oracle RMAN
9 19 (1.15%) Prometheus
10 16 (0.97%) Single Sign-On
11 15 (0.91%) Oracle Enterprise Manager
12 14 (0.85%) FortiGate
13 13 (0.79%) WSUS
14 12 (0.73%) SCOM
14 12 (0.73%) vCenter Server
15 11 (0.67%) Red Hat Satellite
16 9 (0.55%) CASB
17 8 (0.49%) Jamf Pro
17 8 (0.49%) vMotion
18 7 (0.42%) vRealize
Vendors
1 395 (23.97%) Microsoft
2 380 (23.06%) ServiceNow
3 132 (8.01%) VMware
4 86 (5.22%) Cisco
5 83 (5.04%) Oracle
5 83 (5.04%) Remedy
6 58 (3.52%) Splunk
7 49 (2.97%) Google
8 40 (2.43%) Citrix
9 39 (2.37%) Palo Alto
10 35 (2.12%) SAP
11 33 (2.00%) Atlassian
11 33 (2.00%) Red Hat
12 32 (1.94%) Fortinet
13 30 (1.82%) Dynatrace
14 29 (1.76%) SolarWinds
15 27 (1.64%) BMC
16 26 (1.58%) IBM
17 24 (1.46%) Juniper
17 24 (1.46%) Salesforce