ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 27 November 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Nov 2025
Same period 2024 Same period 2023
Rank 51 43 36
Rank change year-on-year -8 -7 +12
Contract jobs citing ITIL 1,443 1,362 1,992
As % of all contract jobs in England 4.69% 4.36% 5.18%
As % of the Processes & Methodologies category 5.22% 4.99% 5.83%
Number of daily rates quoted 936 814 1,348
10th Percentile £200 £203 £207
25th Percentile £313 £325 £329
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +5.26%
75th Percentile £575 £600 £600
90th Percentile £688 £699 £711
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 109 49 114
10th Percentile £17.50 £19.68 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £27.50 £17.50
Median % change year-on-year +7.64% +57.14% +12.90%
75th Percentile £45.46 £50.00 £33.44
90th Percentile £63.83 £69.80 £66.75
UK median hourly rate £26.44 £27.00 £17.50
% change year-on-year -2.09% +54.29% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 27,305 34,142
As % of all contract IT jobs advertised in England 89.92% 87.48% 88.72%
Number of daily rates quoted 17,548 16,677 23,333
10th Percentile £300 £313 £313
25th Percentile £405 £416 £425
Median daily rate (50th Percentile) £501 £525 £548
Median % change year-on-year -4.67% -4.11% -0.45%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,803 1,004 1,443
10th Percentile £15.00 £15.22 £14.80
25th Percentile £17.87 £20.29 £19.25
Median hourly rate £25.15 £35.43 £45.00
Median % change year-on-year -29.01% -21.27% +23.29%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £34.75 £44.00
% change year-on-year -27.63% -21.02% +25.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 27 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 27 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 27 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -43 406 £475 -3.80% 192
South East +10 338 £483 -0.51% 258
North of England 0 257 £382 -10.12% 106
South West +16 208 £550 +10.00% 72
North West +6 155 £449 +12.13% 51
Midlands -5 144 £425 -5.56% 85
West Midlands -6 113 £425 -5.56% 57
Yorkshire -8 92 £350 -24.32% 43
East of England -3 73 £363 -9.38% 53
East Midlands -8 31 £437 +3.43% 26
North East -16 10 £368 -40.49% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (9.15%) SharePoint
2 100 (6.93%) Microsoft Exchange
3 89 (6.17%) Confluence
4 37 (2.56%) Skype for Business
5 17 (1.18%) Exchange Server 2013
6 15 (1.04%) IIS
7 13 (0.90%) Mattermost
8 10 (0.69%) Exchange Server 2003
8 10 (0.69%) Exchange Server 2007
8 10 (0.69%) Exchange Server 2010
8 10 (0.69%) Office Communications Server
8 10 (0.69%) SharePoint Server
9 6 (0.42%) CICS
10 5 (0.35%) Apache
10 5 (0.35%) Mule
11 4 (0.28%) Oracle Self-Service HR
11 4 (0.28%) Oracle Workflow
12 3 (0.21%) Tomcat
13 2 (0.14%) Apache Airflow
14 1 (0.069%) Anypoint
Applications
1 161 (11.16%) Microsoft Office
2 62 (4.30%) Microsoft Excel
3 35 (2.43%) Microsoft PowerPoint
4 33 (2.29%) MS Visio
5 28 (1.94%) Microsoft Project
6 3 (0.21%) Oracle Smart View
7 1 (0.069%) Acrobat
7 1 (0.069%) Adobe Illustrator
7 1 (0.069%) Chatbot
7 1 (0.069%) InDesign
7 1 (0.069%) Photoshop
7 1 (0.069%) ProjectWise
7 1 (0.069%) Spreadsheet
7 1 (0.069%) Trello
Business Applications
1 51 (3.53%) Remedy ITSM
2 21 (1.46%) Oracle EBS
3 11 (0.76%) Dynamics CRM
4 8 (0.55%) SAP S/4HANA
5 7 (0.49%) assyst
6 5 (0.35%) Oracle General Ledger
6 5 (0.35%) Salesforce CRM
7 4 (0.28%) Oracle EBS R12
7 4 (0.28%) Oracle HRMS
7 4 (0.28%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
8 3 (0.21%) Oracle Payables
8 3 (0.21%) Oracle Receivables
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) Sprinklr
9 2 (0.14%) SystmOne
Cloud Services
1 275 (19.06%) Azure
2 230 (15.94%) Microsoft 365
3 137 (9.49%) AWS
4 87 (6.03%) Entra ID
5 59 (4.09%) GCP
6 50 (3.47%) SaaS
7 47 (3.26%) OneDrive
8 44 (3.05%) Power Platform
9 30 (2.08%) Azure DevOps
10 19 (1.32%) PaaS
11 16 (1.11%) IaaS
11 16 (1.11%) PowerApps
12 15 (1.04%) Dynamics 365
13 13 (0.90%) Azure Sentinel
13 13 (0.90%) GitHub
14 12 (0.83%) OCI
14 12 (0.83%) Power Automate
15 11 (0.76%) Serverless
16 9 (0.62%) Microsoft Purview
16 9 (0.62%) Miro
Communications & Networking
1 120 (8.32%) DNS
2 110 (7.62%) Firewall
3 95 (6.58%) VPN
4 94 (6.51%) DHCP
5 64 (4.44%) TCP/IP
6 49 (3.40%) WAN
7 36 (2.49%) SAN
8 35 (2.43%) LAN
9 32 (2.22%) Skype
10 29 (2.01%) SD-WAN
11 24 (1.66%) Network Security
11 24 (1.66%) Wireless
12 23 (1.59%) Wi-Fi
13 19 (1.32%) VLAN
14 16 (1.11%) VoIP
15 15 (1.04%) SSH
16 14 (0.97%) BGP
16 14 (0.97%) OSPF
16 14 (0.97%) Unified Communications
17 12 (0.83%) Remote Desktop
Database & Business Intelligence
1 33 (2.29%) Power BI
2 21 (1.46%) SQL Server
3 11 (0.76%) PostgreSQL
4 10 (0.69%) Metadata
4 10 (0.69%) Relational Database
5 9 (0.62%) Amazon RDS
5 9 (0.62%) Data Warehouse
5 9 (0.62%) Tableau
6 7 (0.49%) Oracle Database
7 6 (0.42%) DB2
7 6 (0.42%) Oracle Reports
8 5 (0.35%) Amazon Aurora
9 4 (0.28%) Data Mining
9 4 (0.28%) MySQL
9 4 (0.28%) Redis
10 3 (0.21%) Electronic Patient Records
10 3 (0.21%) OLTP
10 3 (0.21%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) RDBMS
Development Applications
1 151 (10.46%) JIRA
2 21 (1.46%) Jenkins
3 13 (0.90%) Git
4 9 (0.62%) GitLab
5 8 (0.55%) MSI
6 7 (0.49%) Bitbucket
6 7 (0.49%) Postman
7 6 (0.42%) AdminStudio
7 6 (0.42%) Sonatype Nexus
8 5 (0.35%) Rational DOORS
9 3 (0.21%) InstallShield
9 3 (0.21%) Liquibase
10 2 (0.14%) IBM UrbanCode
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) Fiddler
11 1 (0.069%) GCC
11 1 (0.069%) Selenium
11 1 (0.069%) SoapUI
11 1 (0.069%) Team Foundation Server
General
1 670 (46.43%) Social Skills
2 292 (20.24%) Finance
3 249 (17.26%) Analytical Skills
4 178 (12.34%) Public Sector
5 75 (5.20%) Banking
6 63 (4.37%) Military
7 57 (3.95%) Telecoms
8 47 (3.26%) Documentation Skills
9 44 (3.05%) Organisational Skills
10 43 (2.98%) Legal
11 35 (2.43%) Influencing Skills
12 30 (2.08%) Presentation Skills
13 29 (2.01%) Manufacturing
14 21 (1.46%) Retail
15 20 (1.39%) Law
15 20 (1.39%) Marketing
16 15 (1.04%) Local Government
17 14 (0.97%) Electronics
17 14 (0.97%) Inclusion and Diversity
18 12 (0.83%) Financial Institution
Job Titles
1 261 (18.09%) Analyst
2 171 (11.85%) Architect
3 156 (10.81%) Lead
4 114 (7.90%) Support Engineer
5 104 (7.21%) IT Support
6 101 (7.00%) Service Manager
7 96 (6.65%) Support Analyst
8 86 (5.96%) Senior
9 69 (4.78%) Consultant
10 59 (4.09%) Service Architect
11 57 (3.95%) Desktop Support
12 55 (3.81%) Infrastructure Engineer
13 49 (3.40%) Service Analyst
14 48 (3.33%) 2nd Line Support
14 48 (3.33%) IT Analyst
15 46 (3.19%) IT Manager
16 44 (3.05%) Administrator
17 38 (2.63%) Delivery Manager
17 38 (2.63%) IT Engineer
18 36 (2.49%) Applications Support
Libraries, Frameworks & Software Standards
1 38 (2.63%) REST
2 21 (1.46%) SOAP
3 20 (1.39%) .NET
4 13 (0.90%) Web Services
5 12 (0.83%) LDAP
5 12 (0.83%) Middleware
6 9 (0.62%) Lightning Web Components
7 8 (0.55%) CSS
7 8 (0.55%) HTML
8 7 (0.49%) Oracle Fusion
8 7 (0.49%) RESTful
9 6 (0.42%) AngularJS
9 6 (0.42%) Kafka
9 6 (0.42%) Software Packaging
10 5 (0.35%) Elastic Stack
10 5 (0.35%) SAML
10 5 (0.35%) XML
11 4 (0.28%) ARM Templates
11 4 (0.28%) Keycloak
12 3 (0.21%) Oracle GoldenGate
Miscellaneous
1 62 (4.30%) Management Information System
2 55 (3.81%) CMDB
3 54 (3.74%) Onboarding
4 52 (3.60%) Data Centre
5 50 (3.47%) Product Ownership
6 44 (3.05%) Virtual Team
7 33 (2.29%) Enterprise Software
7 33 (2.29%) PKI
8 30 (2.08%) Self-Motivation
9 26 (1.80%) Analytical Mindset
10 24 (1.66%) Replication
11 22 (1.52%) Mainframe
11 22 (1.52%) Video Conferencing
12 20 (1.39%) iPhone
12 20 (1.39%) NHS
13 18 (1.25%) Driving Licence
14 16 (1.11%) iPad
15 14 (0.97%) Hybrid Cloud
16 13 (0.90%) Security Posture
16 13 (0.90%) Tandem
Operating Systems
1 379 (26.26%) Windows
2 113 (7.83%) Linux
3 99 (6.86%) Windows 10
4 85 (5.89%) Windows Server
5 44 (3.05%) Mac OS
6 35 (2.43%) Unix
7 25 (1.73%) Apple iOS
8 21 (1.46%) Windows Server 2012
9 20 (1.39%) Red Hat Enterprise Linux
10 19 (1.32%) Android
11 16 (1.11%) Windows Server 2016
12 14 (0.97%) Windows Server 2003
13 9 (0.62%) Windows Server 2019
14 8 (0.55%) Ubuntu
14 8 (0.55%) zOS
15 7 (0.49%) CentOS
16 6 (0.42%) Mac OS X
17 4 (0.28%) Debian
17 4 (0.28%) Windows Server 2008
18 3 (0.21%) Windows 7
Processes & Methodologies
1 532 (36.87%) Service Management
2 390 (27.03%) ITSM
3 327 (22.66%) Agile
4 317 (21.97%) Problem-Solving
5 272 (18.85%) Change Management
6 239 (16.56%) Stakeholder Management
7 233 (16.15%) Service Delivery
8 216 (14.97%) Continuous Improvement
9 195 (13.51%) Customer Service
10 164 (11.37%) Stakeholder Engagement
11 142 (9.84%) DevOps
11 142 (9.84%) Project Management
12 137 (9.49%) Roadmaps
13 134 (9.29%) Problem Management
14 128 (8.87%) Project Delivery
15 124 (8.59%) Service Design
16 110 (7.62%) Incident Management
17 105 (7.28%) Migration
18 96 (6.65%) Computer Science
19 90 (6.24%) TOGAF
Programming Languages
1 148 (10.26%) PowerShell
2 117 (8.11%) SQL
3 87 (6.03%) Python
4 30 (2.08%) Bash
5 27 (1.87%) JavaScript
6 24 (1.66%) Shell Script
7 21 (1.46%) Java
8 10 (0.69%) Perl
9 7 (0.49%) C#
10 6 (0.42%) Apex Code
10 6 (0.42%) VBScript
11 5 (0.35%) Bicep
11 5 (0.35%) JCL
11 5 (0.35%) REXX
12 4 (0.28%) COBOL
12 4 (0.28%) Groovy
12 4 (0.28%) PL/SQL
13 3 (0.21%) Assembly Language
13 3 (0.21%) PHP
14 2 (0.14%) T-SQL
Qualifications
1 438 (30.35%) Security Cleared
2 341 (23.63%) SC Cleared
3 261 (18.09%) Degree
4 143 (9.91%) ITIL Certification
5 102 (7.07%) Microsoft Certification
6 73 (5.06%) DV Cleared
7 50 (3.47%) ITIL Foundation Certificate
8 49 (3.40%) Computer Science Degree
9 41 (2.84%) Cisco Certification
10 39 (2.70%) Azure Certification
11 38 (2.63%) A+ Certification
12 36 (2.49%) PMI Certification
13 33 (2.29%) CCNP
14 32 (2.22%) PMP
15 27 (1.87%) MCSE
15 27 (1.87%) TOGAF Certification
16 26 (1.80%) ISEB
17 22 (1.52%) CISSP
18 20 (1.39%) PRINCE2 Practitioner
19 18 (1.25%) MCSA
Quality Assurance & Compliance
1 123 (8.52%) SLA
2 61 (4.23%) GDPR
3 52 (3.60%) ISO/IEC 27001
4 45 (3.12%) COBIT
5 37 (2.56%) ISO/IEC 20000
6 32 (2.22%) QA
7 19 (1.32%) GRC
7 19 (1.32%) NIST
8 12 (0.83%) Data Quality
9 11 (0.76%) ISO 9001
9 11 (0.76%) PMO
10 10 (0.69%) Accessibility
10 10 (0.69%) JSP 440
11 8 (0.55%) HMG Security Policy Framework
11 8 (0.55%) Sarbanes-Oxley
12 6 (0.42%) ISO/IEC 19770
12 6 (0.42%) NCSC
12 6 (0.42%) PCI DSS
13 5 (0.35%) Cyber Essentials
13 5 (0.35%) ISO 22301
System Software
1 267 (18.50%) Active Directory
2 60 (4.16%) VMware Infrastructure
3 33 (2.29%) Hyper-V
4 14 (0.97%) Docker
4 14 (0.97%) Virtual Desktop
5 10 (0.69%) Brightmail
5 10 (0.69%) ISA Server
5 10 (0.69%) VMware ESXi
6 7 (0.49%) Microsoft App-V
6 7 (0.49%) vSphere
7 6 (0.42%) Firmware
8 5 (0.35%) Microsoft Virtual Server
8 5 (0.35%) Terminal Services
8 5 (0.35%) Virtual Servers
9 4 (0.28%) RACF
9 4 (0.28%) Virtual Machines
10 3 (0.21%) Job Entry Subsystem
10 3 (0.21%) Oracle RAC
10 3 (0.21%) VMware NSX
11 2 (0.14%) BitLocker
Systems Management
1 98 (6.79%) Microsoft Intune
2 96 (6.65%) SCCM
3 54 (3.74%) Ansible
4 47 (3.26%) Terraform
5 35 (2.43%) SCOM
6 30 (2.08%) Kubernetes
7 23 (1.59%) OPNET
8 21 (1.46%) HP SiteScope
9 15 (1.04%) WSUS
10 12 (0.83%) Microsoft Clustering
10 12 (0.83%) Single Sign-On
11 10 (0.69%) NetBackup
11 10 (0.69%) vCenter Server
12 9 (0.62%) Red Hat Satellite
13 8 (0.55%) Grafana
13 8 (0.55%) Jamf Pro
14 7 (0.49%) Active Directory Federation Services
14 7 (0.49%) Nessus
15 6 (0.42%) Prometheus
16 5 (0.35%) OMEGAMON
Vendors
1 460 (31.88%) Microsoft
2 284 (19.68%) ServiceNow
3 90 (6.24%) VMware
4 89 (6.17%) Remedy
5 75 (5.20%) Oracle
6 70 (4.85%) Cisco
7 47 (3.26%) Splunk
8 45 (3.12%) Atlassian
9 42 (2.91%) Citrix
10 41 (2.84%) Salesforce
11 40 (2.77%) Google
12 38 (2.63%) SAP
13 30 (2.08%) Red Hat
14 25 (1.73%) IBM
15 23 (1.59%) Palo Alto
16 21 (1.46%) F5
16 21 (1.46%) HP
17 20 (1.39%) SolarWinds
18 18 (1.25%) CheckPoint
18 18 (1.25%) Fortinet