ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 29 August 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Aug 2026
Same period 2025 Same period 2024
Rank 47 41 45
Rank change year-on-year -6 +4 -3
Contract jobs citing ITIL 1,974 1,388 1,379
As % of all contract jobs in England 4.30% 5.00% 4.18%
As % of the Processes & Methodologies category 5.07% 5.51% 4.87%
Number of daily rates quoted 1,337 875 895
10th Percentile £193 £205 £205
25th Percentile £375 £308 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -1.04%
75th Percentile £598 £569 £588
90th Percentile £680 £638 £673
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 109 96 77
10th Percentile £17.19 £14.99 £14.16
25th Percentile £18.61 £17.79 £16.30
Median hourly rate £25.84 £26.51 £21.37
Median % change year-on-year -2.53% +24.05% +22.11%
75th Percentile £65.00 £37.50 £28.75
90th Percentile £87.03 £60.78 £67.70
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,963 25,189 28,313
As % of all contract IT jobs advertised in England 84.89% 90.78% 85.90%
Number of daily rates quoted 24,049 16,044 18,122
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £632 £625 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,587 1,471 1,456
10th Percentile £14.22 £14.25 £14.16
25th Percentile £18.50 £17.87 £18.39
Median hourly rate £43.56 £25.15 £43.00
Median % change year-on-year +73.20% -41.51% +1.18%
75th Percentile £68.00 £50.00 £65.00
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £41.00 £25.15 £42.03
% change year-on-year +63.02% -40.16% +0.31%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 29 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 29 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 29 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -14 657 £500 +1.01% 495
South East -3 472 £538 +11.40% 266
North of England -12 376 £447 +17.63% 230
North West -2 254 £437 -2.89% 133
South West -15 170 £525 +40.00% 146
Midlands -27 161 £450 +5.88% 117
West Midlands -20 138 £459 +8.06% 72
Yorkshire -32 102 £480 +41.18% 63
East of England +9 100 £425 +6.25% 96
North East -22 23 £425 +117.95% 38
East Midlands -14 22 £413 -5.39% 46
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 144 (7.29%) SharePoint
2 85 (4.31%) Microsoft Exchange
3 63 (3.19%) Confluence
4 11 (0.56%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
6 8 (0.41%) Oracle Workflow
7 6 (0.30%) Oracle Self-Service HR
7 6 (0.30%) WebSphere
8 5 (0.25%) CMS
9 4 (0.20%) OpenStack
9 4 (0.20%) WebLogic
10 3 (0.15%) Apache
10 3 (0.15%) Oracle SOA Suite
11 2 (0.10%) IBM HTTP Server
11 2 (0.10%) Oracle HTTP Server
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
11 2 (0.10%) WebSphere Application Server
11 2 (0.10%) WebSphere Portal
Applications
1 89 (4.51%) Microsoft Office
2 58 (2.94%) Microsoft Excel
3 30 (1.52%) Microsoft Project
4 21 (1.06%) Microsoft PowerPoint
5 19 (0.96%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.35%) Chatbot
9 3 (0.15%) Spreadsheet
10 1 (0.051%) Oracle Smart View
Business Applications
1 57 (2.89%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.30%) Oracle EBS
3 6 (0.30%) Oracle HRMS
3 6 (0.30%) Primavera
3 6 (0.30%) Remedy AR System
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Oracle ERP
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Exchequer
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP FI
Cloud Services
1 512 (25.94%) Azure
2 357 (18.09%) Microsoft 365
3 224 (11.35%) AWS
4 187 (9.47%) Entra ID
5 99 (5.02%) SaaS
6 93 (4.71%) Power Platform
7 67 (3.39%) Azure DevOps
8 65 (3.29%) OneDrive
9 57 (2.89%) GitHub
10 51 (2.58%) GCP
11 47 (2.38%) Azure Monitor
12 35 (1.77%) Datadog
13 28 (1.42%) Amazon CloudWatch
14 27 (1.37%) IaaS
14 27 (1.37%) PaaS
14 27 (1.37%) Serverless
15 26 (1.32%) GitHub Actions
16 25 (1.27%) AWS Lambda
17 23 (1.17%) Amazon S3
17 23 (1.17%) Power Automate
Communications & Networking
1 181 (9.17%) DNS
2 175 (8.87%) Firewall
3 138 (6.99%) VPN
4 134 (6.79%) DHCP
5 109 (5.52%) TCP/IP
6 96 (4.86%) WAN
7 86 (4.36%) LAN
8 79 (4.00%) Network Security
9 52 (2.63%) Wi-Fi
10 44 (2.23%) BGP
10 44 (2.23%) OSPF
11 43 (2.18%) SSL
12 42 (2.13%) SAN
12 42 (2.13%) SD-WAN
13 40 (2.03%) Wireless
14 34 (1.72%) Cisco ASA
14 34 (1.72%) VLAN
15 32 (1.62%) Cisco Firepower
16 22 (1.11%) NAS
17 20 (1.01%) Internet
Database & Business Intelligence
1 74 (3.75%) Power BI
2 68 (3.44%) SQL Server
3 21 (1.06%) Oracle Database
4 18 (0.91%) SQL Server Integration Services
5 14 (0.71%) Amazon RDS
6 11 (0.56%) Metadata
6 11 (0.56%) Oracle Reports
7 10 (0.51%) Data Warehouse
7 10 (0.51%) PostgreSQL
7 10 (0.51%) Relational Database
8 9 (0.46%) MySQL
9 8 (0.41%) NoSQL
9 8 (0.41%) Oracle Database 11g
10 7 (0.35%) SQL Server Reporting Services
11 6 (0.30%) Big Data
11 6 (0.30%) Db2
11 6 (0.30%) Hadoop
12 5 (0.25%) Azure SQL Database
13 4 (0.20%) MongoDB
13 4 (0.20%) Oracle Database 12c
Development Applications
1 175 (8.87%) JIRA
2 33 (1.67%) Git
3 32 (1.62%) Jenkins
4 25 (1.27%) GitLab
5 22 (1.11%) Bitbucket
6 10 (0.51%) Atlassian Bamboo
7 9 (0.46%) MSI
8 5 (0.25%) Chocolatey
9 4 (0.20%) AdminStudio
9 4 (0.20%) Browser DevTools
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) InstallShield
9 4 (0.20%) MLflow
9 4 (0.20%) Postman
9 4 (0.20%) REST Assured
10 3 (0.15%) ScriptRunner
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
11 2 (0.10%) Flyway
General
1 835 (42.30%) Social Skills
2 359 (18.19%) Finance
3 337 (17.07%) Analytical Skills
4 206 (10.44%) Public Sector
5 107 (5.42%) Banking
6 84 (4.26%) Telecoms
7 77 (3.90%) Organisational Skills
8 68 (3.44%) Legal
9 67 (3.39%) Influencing Skills
10 43 (2.18%) Documentation Skills
11 32 (1.62%) Retail
12 30 (1.52%) Aerospace
13 27 (1.37%) Presentation Skills
14 25 (1.27%) Local Government
15 24 (1.22%) Military
16 20 (1.01%) Inclusion and Diversity
17 17 (0.86%) Manufacturing
17 17 (0.86%) Police
18 15 (0.76%) Front Office
18 15 (0.76%) Law
Job Titles
1 275 (13.93%) Analyst
2 170 (8.61%) Senior
3 153 (7.75%) IT Support
4 152 (7.70%) Support Engineer
5 145 (7.35%) Lead
6 131 (6.64%) Architect
7 119 (6.03%) Service Manager
8 90 (4.56%) IT Engineer
9 80 (4.05%) IT Manager
10 77 (3.90%) Consultant
11 76 (3.85%) IT Support Engineer
11 76 (3.85%) Service Analyst
12 72 (3.65%) Support Analyst
13 70 (3.55%) Network Engineer
14 68 (3.44%) IT Analyst
15 66 (3.34%) Project Manager
16 65 (3.29%) Delivery Manager
17 61 (3.09%) Administrator
18 55 (2.79%) Desktop Support
18 55 (2.79%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 105 (5.32%) REST
2 99 (5.02%) Terraform
3 56 (2.84%) SOAP
4 37 (1.87%) Middleware
5 27 (1.37%) SAML
5 27 (1.37%) Web Services
6 23 (1.17%) .NET
7 21 (1.06%) CSS
7 21 (1.06%) HTML
8 20 (1.01%) OAuth
9 16 (0.81%) Ajax
9 16 (0.81%) ISPF
10 15 (0.76%) Oracle Fusion
11 14 (0.71%) OpenID
12 13 (0.66%) LDAP
13 12 (0.61%) Microsoft Graph
14 11 (0.56%) ARM Templates
14 11 (0.56%) AWS CDK
14 11 (0.56%) OAuth2
14 11 (0.56%) Software Packaging
Miscellaneous
1 176 (8.92%) Onboarding
2 164 (8.31%) CMDB
3 100 (5.07%) Data Centre
4 75 (3.80%) Enterprise Software
5 69 (3.50%) Product Ownership
6 66 (3.34%) Management Information System
7 59 (2.99%) Clustering
8 49 (2.48%) Hybrid Cloud
9 47 (2.38%) PKI
10 43 (2.18%) Self-Motivation
11 31 (1.57%) Driving Licence
11 31 (1.57%) Replication
12 28 (1.42%) Cloud Native
12 28 (1.42%) Mainframe
13 27 (1.37%) Legacy Systems
14 26 (1.32%) Analytical Mindset
14 26 (1.32%) Security Operations Centre
15 24 (1.22%) Security Posture
16 19 (0.96%) Cyber Threat
17 18 (0.91%) Virtual Team
Operating Systems
1 522 (26.44%) Windows
2 147 (7.45%) Windows Server
3 143 (7.24%) Linux
4 138 (6.99%) Windows 10
5 57 (2.89%) Unix
6 52 (2.63%) Mac OS
7 49 (2.48%) Red Hat Enterprise Linux
8 42 (2.13%) Apple iOS
9 34 (1.72%) Android
10 22 (1.11%) Windows Server 2019
11 17 (0.86%) zOS
12 16 (0.81%) AIX
13 11 (0.56%) Windows Server 2016
14 9 (0.46%) VMS
15 8 (0.41%) Oracle Linux
15 8 (0.41%) Solaris
16 7 (0.35%) Windows Server 2012
17 5 (0.25%) HPUX
17 5 (0.25%) SUSE
18 3 (0.15%) OpenVMS
Processes & Methodologies
1 727 (36.83%) Service Management
2 602 (30.50%) ITSM
3 521 (26.39%) Stakeholder Management
4 481 (24.37%) Problem-Solving
5 443 (22.44%) Continuous Improvement
6 436 (22.09%) Agile
7 349 (17.68%) Change Management
8 336 (17.02%) Service Delivery
9 230 (11.65%) Customer Service
9 230 (11.65%) Incident Management
10 220 (11.14%) Stakeholder Engagement
11 216 (10.94%) DevOps
12 197 (9.98%) Roadmaps
13 180 (9.12%) Root Cause Analysis
14 179 (9.07%) Project Delivery
15 169 (8.56%) Cybersecurity
16 168 (8.51%) Migration
17 154 (7.80%) AI
18 151 (7.65%) Problem Management
19 150 (7.60%) Service Design
Programming Languages
1 195 (9.88%) PowerShell
2 124 (6.28%) SQL
3 113 (5.72%) Python
4 63 (3.19%) JavaScript
5 60 (3.04%) Bash
6 21 (1.06%) Java
7 20 (1.01%) Bicep
8 18 (0.91%) PL/SQL
9 13 (0.66%) Perl
10 11 (0.56%) Shell Script
10 11 (0.56%) T-SQL
11 9 (0.46%) C#
11 9 (0.46%) Groovy
12 6 (0.30%) Apex Code
12 6 (0.30%) Korn
12 6 (0.30%) VBScript
13 4 (0.20%) JCL
13 4 (0.20%) REXX
14 3 (0.15%) TypeScript
15 2 (0.10%) SOQL
Qualifications
1 714 (36.17%) Security Cleared
2 512 (25.94%) SC Cleared
3 258 (13.07%) Degree
4 173 (8.76%) DV Cleared
5 154 (7.80%) ITIL Certification
6 80 (4.05%) Microsoft Certification
7 77 (3.90%) PMI Certification
8 75 (3.80%) ITIL Foundation Certificate
9 73 (3.70%) PMP
10 64 (3.24%) Computer Science Degree
11 63 (3.19%) Azure Certification
12 60 (3.04%) Cisco Certification
13 54 (2.74%) BPSS Clearance
14 50 (2.53%) CISSP
15 40 (2.03%) CCNP
16 36 (1.82%) A+ Certification
17 31 (1.57%) CCNA
18 30 (1.52%) CISM
19 23 (1.17%) AWS Certification
20 22 (1.11%) Network+ Certification
Quality Assurance & Compliance
1 207 (10.49%) SLA
2 71 (3.60%) ISO/IEC 27001
3 59 (2.99%) Data Quality
4 55 (2.79%) QA
5 52 (2.63%) NIST
6 43 (2.18%) NCSC
7 34 (1.72%) ISO/IEC 20000
8 33 (1.67%) GDPR
9 30 (1.52%) PMO
10 28 (1.42%) GRC
11 22 (1.11%) COBIT
12 11 (0.56%) Cyber Essentials
12 11 (0.56%) ISO 9001
13 9 (0.46%) Government Security Classifications
14 8 (0.41%) PCI DSS
15 7 (0.35%) Accessibility
15 7 (0.35%) Cyber Essentials PLUS
16 5 (0.25%) ISO 22301
16 5 (0.25%) JSP 440
16 5 (0.25%) Sarbanes-Oxley
System Software
1 390 (19.76%) Active Directory
2 148 (7.50%) VMware Infrastructure
3 57 (2.89%) Hyper-V
4 40 (2.03%) Docker
5 37 (1.87%) Virtual Desktop
6 33 (1.67%) VMware ESXi
7 25 (1.27%) vSphere
8 24 (1.22%) Oracle RAC
9 21 (1.06%) Virtual Machines
10 20 (1.01%) Firmware
10 20 (1.01%) VMware NSX
11 17 (0.86%) IAG
12 14 (0.71%) RACF
13 10 (0.51%) NFS
14 8 (0.41%) Citrix Hypervisor
15 7 (0.35%) PowerHA
15 7 (0.35%) Virtual Servers
16 6 (0.30%) XenApp
16 6 (0.30%) XenDesktop
17 4 (0.20%) Microsoft App-V
Systems Management
1 199 (10.08%) Microsoft Intune
2 107 (5.42%) SCCM
3 100 (5.07%) Ansible
4 62 (3.14%) Kubernetes
5 31 (1.57%) SCOM
6 23 (1.17%) Single Sign-On
6 23 (1.17%) vCenter Server
7 20 (1.01%) Data Guard
8 18 (0.91%) Oracle RMAN
9 17 (0.86%) Grafana
9 17 (0.86%) Jamf Pro
10 16 (0.81%) Red Hat Satellite
11 15 (0.76%) Prometheus
12 14 (0.71%) WSUS
13 13 (0.66%) OMEGAMON
14 10 (0.51%) Puppet
15 9 (0.46%) vMotion
16 8 (0.41%) Active Directory Federation Services
16 8 (0.41%) Failover Clustering
16 8 (0.41%) PowerCLI
Vendors
1 620 (31.41%) Microsoft
2 558 (28.27%) ServiceNow
3 196 (9.93%) VMware
4 124 (6.28%) Cisco
5 94 (4.76%) Oracle
6 65 (3.29%) Remedy
7 56 (2.84%) Palo Alto
8 52 (2.63%) Citrix
9 50 (2.53%) IBM
10 44 (2.23%) BMC
11 43 (2.18%) SAP
12 41 (2.08%) SolarWinds
13 40 (2.03%) Splunk
14 38 (1.93%) Dynatrace
14 38 (1.93%) Red Hat
15 29 (1.47%) Fortinet
15 29 (1.47%) Google
15 29 (1.47%) Meraki
15 29 (1.47%) Salesforce
16 24 (1.22%) Apple