ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 7 April 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Apr 2026
Same period 2025 Same period 2024
Rank 50 44 36
Rank change year-on-year -6 -8 +8
Contract jobs citing ITIL 1,658 1,154 1,826
As % of all contract jobs in England 4.25% 4.73% 4.89%
As % of the Processes & Methodologies category 4.96% 5.21% 5.64%
Number of daily rates quoted 1,096 716 1,232
10th Percentile £213 £210 £206
25th Percentile £371 £313 £349
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £603 £600 £594
90th Percentile £702 £675 £688
UK median daily rate £495 £465 £499
% change year-on-year +6.45% -6.81% +6.25%
Number of hourly rates quoted 91 58 153
10th Percentile £17.30 £14.99 £14.00
25th Percentile £18.50 £17.98 £14.16
Median hourly rate £25.15 £24.40 £17.69
Median % change year-on-year +3.07% +37.93% -10.17%
75th Percentile £72.25 £36.63 £25.00
90th Percentile £88.00 £67.70 £49.28
UK median hourly rate £22.27 £24.33 £17.69
% change year-on-year -8.49% +37.54% -11.55%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,455 22,163 32,367
As % of all contract IT jobs advertised in England 85.84% 90.86% 86.63%
Number of daily rates quoted 21,444 14,600 21,357
10th Percentile £313 £311 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,067 867 2,171
10th Percentile £15.50 £14.99 £12.92
25th Percentile £19.54 £19.00 £15.87
Median hourly rate £38.25 £32.50 £33.00
Median % change year-on-year +17.69% -1.52% -12.00%
75th Percentile £65.59 £65.00 £58.69
90th Percentile £77.50 £75.80 £70.50
UK median hourly rate £36.00 £31.51 £33.00
% change year-on-year +14.25% -4.52% -11.53%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 7 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 7 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 7 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -28 500 £500 - 124
South East +1 379 £490 +5.38% 171
North of England -18 255 £489 +30.27% 114
South West +2 242 £575 +16.46% 44
Midlands -20 166 £425 -5.56% 76
North West -6 161 £563 +50.00% 64
West Midlands -18 128 £450 -5.26% 50
East of England -13 98 £425 -1.16% 43
Yorkshire -24 68 £450 +5.88% 39
East Midlands -17 37 £425 +32.81% 26
North East -3 26 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (5.43%) Confluence
2 74 (4.46%) Microsoft Exchange
3 73 (4.40%) SharePoint
4 12 (0.72%) IIS
5 8 (0.48%) Apache
5 8 (0.48%) Oracle Workflow
6 6 (0.36%) Oracle Self-Service HR
7 5 (0.30%) Mattermost
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
9 3 (0.18%) CICS
9 3 (0.18%) SAS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.060%) Drupal
Applications
1 89 (5.37%) Microsoft Office
2 52 (3.14%) Microsoft Project
3 32 (1.93%) Microsoft Excel
4 14 (0.84%) Microsoft PowerPoint
5 12 (0.72%) MS Visio
6 5 (0.30%) Acrobat
7 3 (0.18%) Chatbot
8 1 (0.060%) AutoCAD
8 1 (0.060%) Oracle Smart View
8 1 (0.060%) Revit
8 1 (0.060%) Spreadsheet
8 1 (0.060%) Trello
Business Applications
1 47 (2.83%) Remedy ITSM
2 23 (1.39%) Oracle EBS
3 7 (0.42%) Maximo
4 6 (0.36%) Oracle HRMS
4 6 (0.36%) Primavera
5 4 (0.24%) assyst
5 4 (0.24%) Oracle Payables
5 4 (0.24%) Oracle Receivables
5 4 (0.24%) SAP S/4HANA
6 3 (0.18%) Oracle General Ledger
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Applications
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) SystmOne
8 1 (0.060%) iTrent
8 1 (0.060%) MIS ActiveH
8 1 (0.060%) NEC Housing
8 1 (0.060%) OPENHousing
8 1 (0.060%) Oracle Assets
Cloud Services
1 381 (22.98%) Azure
2 231 (13.93%) Microsoft 365
3 202 (12.18%) AWS
4 113 (6.82%) Entra ID
5 91 (5.49%) GCP
6 62 (3.74%) Power Platform
7 61 (3.68%) Azure DevOps
8 54 (3.26%) SaaS
9 34 (2.05%) GitHub
10 31 (1.87%) PaaS
11 29 (1.75%) Google Workspace
12 28 (1.69%) IaaS
13 25 (1.51%) OneDrive
14 22 (1.33%) Serverless
15 20 (1.21%) AWS Lambda
16 18 (1.09%) AWS CloudFormation
16 18 (1.09%) Azure Monitor
16 18 (1.09%) Datadog
16 18 (1.09%) OCI
17 17 (1.03%) Azure Sentinel
Communications & Networking
1 147 (8.87%) Firewall
2 103 (6.21%) DNS
2 103 (6.21%) VPN
3 92 (5.55%) WAN
4 84 (5.07%) LAN
5 70 (4.22%) DHCP
6 57 (3.44%) TCP/IP
7 53 (3.20%) SD-WAN
8 51 (3.08%) Network Security
9 41 (2.47%) Wi-Fi
10 33 (1.99%) BGP
10 33 (1.99%) SAN
11 31 (1.87%) OSPF
12 22 (1.33%) SSL
13 21 (1.27%) VoIP
13 21 (1.27%) Wireless
14 20 (1.21%) VLAN
15 19 (1.15%) BIG-IP
16 15 (0.90%) MPLS
16 15 (0.90%) NAS
Database & Business Intelligence
1 46 (2.77%) Power BI
1 46 (2.77%) SQL Server
2 16 (0.97%) Tableau
3 14 (0.84%) PostgreSQL
4 13 (0.78%) Amazon RDS
4 13 (0.78%) Oracle Database
5 12 (0.72%) Data Warehouse
6 11 (0.66%) Metadata
6 11 (0.66%) SQL Server Integration Services
7 9 (0.54%) Oracle Reports
8 7 (0.42%) SQL Server Reporting Services
9 5 (0.30%) Amazon Aurora
9 5 (0.30%) Azure SQL Database
9 5 (0.30%) MySQL
9 5 (0.30%) Oracle Database 12c
9 5 (0.30%) Redis
9 5 (0.30%) Star Schema
10 4 (0.24%) Data Lake
10 4 (0.24%) DB2
10 4 (0.24%) DTS
Development Applications
1 187 (11.28%) JIRA
2 27 (1.63%) Jenkins
3 25 (1.51%) GitLab
4 22 (1.33%) Git
5 7 (0.42%) Bitbucket
6 4 (0.24%) Maven
6 4 (0.24%) MLflow
6 4 (0.24%) MSI
6 4 (0.24%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Browser DevTools
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
8 2 (0.12%) JUnit
8 2 (0.12%) Mockito
8 2 (0.12%) Rational DOORS
General
1 644 (38.84%) Social Skills
2 252 (15.20%) Analytical Skills
2 252 (15.20%) Finance
3 191 (11.52%) Public Sector
4 63 (3.80%) Military
5 60 (3.62%) Banking
5 60 (3.62%) Organisational Skills
6 55 (3.32%) Legal
7 54 (3.26%) Telecoms
8 42 (2.53%) Influencing Skills
9 41 (2.47%) Documentation Skills
10 30 (1.81%) Retail
11 22 (1.33%) Law
12 19 (1.15%) Aerospace
12 19 (1.15%) Presentation Skills
13 17 (1.03%) Local Government
14 14 (0.84%) Manufacturing
15 13 (0.78%) Inclusion and Diversity
16 12 (0.72%) Investment Banking
17 11 (0.66%) Police
Job Titles
1 207 (12.48%) Analyst
2 192 (11.58%) Architect
3 184 (11.10%) Lead
4 139 (8.38%) Service Manager
5 122 (7.36%) Senior
6 93 (5.61%) IT Support
7 87 (5.25%) Support Engineer
8 79 (4.76%) Consultant
9 78 (4.70%) Service Analyst
10 66 (3.98%) IT Manager
11 58 (3.50%) Delivery Manager
12 52 (3.14%) IT Analyst
13 51 (3.08%) Support Analyst
14 50 (3.02%) Service Architect
14 50 (3.02%) Service Desk Analyst
15 46 (2.77%) Infrastructure Engineer
16 45 (2.71%) Network Engineer
17 42 (2.53%) IT Engineer
18 39 (2.35%) Project Manager
18 39 (2.35%) Technical Support
Libraries, Frameworks & Software Standards
1 78 (4.70%) REST
2 41 (2.47%) SOAP
3 24 (1.45%) .NET
4 20 (1.21%) LDAP
4 20 (1.21%) Middleware
5 19 (1.15%) Web Services
6 15 (0.90%) Oracle Fusion
6 15 (0.90%) Oracle GoldenGate
7 14 (0.84%) CSS
8 13 (0.78%) 802.1X
9 11 (0.66%) Kafka
10 10 (0.60%) AngularJS
10 10 (0.60%) ARM Templates
10 10 (0.60%) HTML
10 10 (0.60%) OAuth
10 10 (0.60%) SAML
11 8 (0.48%) Elastic Stack
12 7 (0.42%) Microsoft Graph
13 6 (0.36%) AWS CDK
13 6 (0.36%) OAuth2
Miscellaneous
1 101 (6.09%) CMDB
2 92 (5.55%) Onboarding
2 92 (5.55%) Product Ownership
3 75 (4.52%) Data Centre
4 47 (2.83%) Enterprise Software
5 43 (2.59%) Management Information System
6 41 (2.47%) Self-Motivation
7 38 (2.29%) Virtual Team
8 35 (2.11%) Replication
9 33 (1.99%) PKI
10 30 (1.81%) Cloud Native
11 26 (1.57%) Analytical Mindset
12 24 (1.45%) Clustering
12 24 (1.45%) Hybrid Cloud
13 22 (1.33%) Security Posture
14 18 (1.09%) Mainframe
15 17 (1.03%) Driving Licence
16 16 (0.97%) NHS
16 16 (0.97%) PMI
17 14 (0.84%) Operational Technology
Operating Systems
1 374 (22.56%) Windows
2 105 (6.33%) Windows 10
3 94 (5.67%) Linux
4 90 (5.43%) Windows Server
5 39 (2.35%) Unix
6 34 (2.05%) Mac OS
7 32 (1.93%) Android
8 28 (1.69%) Apple iOS
9 22 (1.33%) Red Hat Enterprise Linux
10 11 (0.66%) Ubuntu
10 11 (0.66%) Windows Server 2012
11 9 (0.54%) Windows Server 2016
12 8 (0.48%) zOS
13 5 (0.30%) AIX
13 5 (0.30%) VMS
13 5 (0.30%) Windows Server 2019
14 4 (0.24%) CentOS
14 4 (0.24%) Windows Server 2003
15 3 (0.18%) Debian
16 2 (0.12%) OpenVMS
Processes & Methodologies
1 576 (34.74%) Service Management
2 477 (28.77%) ITSM
3 406 (24.49%) Agile
4 365 (22.01%) Problem-Solving
5 319 (19.24%) Change Management
6 307 (18.52%) Continuous Improvement
7 277 (16.71%) Stakeholder Management
8 268 (16.16%) Service Delivery
9 210 (12.67%) DevOps
10 207 (12.48%) Stakeholder Engagement
11 179 (10.80%) Customer Service
12 166 (10.01%) Roadmaps
13 146 (8.81%) Problem Management
14 143 (8.62%) Incident Management
15 139 (8.38%) Migration
16 136 (8.20%) Service Design
17 126 (7.60%) Project Management
18 115 (6.94%) Project Delivery
19 113 (6.82%) Root Cause Analysis
20 111 (6.69%) TOGAF
Programming Languages
1 146 (8.81%) PowerShell
2 102 (6.15%) SQL
3 80 (4.83%) Python
4 46 (2.77%) JavaScript
5 31 (1.87%) Bash
6 23 (1.39%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Korn
9 14 (0.84%) Bicep
10 13 (0.78%) C#
11 11 (0.66%) Perl
12 10 (0.60%) Groovy
12 10 (0.60%) PL/SQL
13 8 (0.48%) JCL
13 8 (0.48%) REXX
14 5 (0.30%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) HLASM
15 3 (0.18%) VBScript
Qualifications
1 608 (36.67%) Security Cleared
2 460 (27.74%) SC Cleared
3 237 (14.29%) Degree
4 156 (9.41%) ITIL Certification
5 148 (8.93%) DV Cleared
6 67 (4.04%) Microsoft Certification
7 60 (3.62%) Cisco Certification
8 58 (3.50%) PMI Certification
9 50 (3.02%) Azure Certification
9 50 (3.02%) Computer Science Degree
10 49 (2.96%) PMP
11 44 (2.65%) CCNP
12 37 (2.23%) ITIL Foundation Certificate
13 35 (2.11%) CISSP
13 35 (2.11%) TOGAF Certification
14 33 (1.99%) ISEB
15 30 (1.81%) PRINCE2 Practitioner
16 22 (1.33%) AWS Certification
16 22 (1.33%) MCSE
17 20 (1.21%) A+ Certification
Quality Assurance & Compliance
1 136 (8.20%) SLA
2 73 (4.40%) ISO/IEC 27001
3 55 (3.32%) NIST
4 48 (2.90%) COBIT
5 47 (2.83%) GDPR
6 40 (2.41%) Data Quality
7 29 (1.75%) QA
8 24 (1.45%) GRC
9 23 (1.39%) NCSC
10 20 (1.21%) PMO
11 19 (1.15%) Cyber Essentials
11 19 (1.15%) ISO/IEC 20000
12 16 (0.97%) PCI DSS
13 11 (0.66%) Accessibility
13 11 (0.66%) JSP 440
13 11 (0.66%) Sarbanes-Oxley
14 8 (0.48%) Actionable Recommendations
14 8 (0.48%) Government Security Classifications
14 8 (0.48%) HMG Security Policy Framework
15 7 (0.42%) NIST 800
System Software
1 294 (17.73%) Active Directory
2 67 (4.04%) VMware Infrastructure
3 33 (1.99%) Docker
4 27 (1.63%) Hyper-V
5 23 (1.39%) Virtual Desktop
6 16 (0.97%) Oracle RAC
7 15 (0.90%) vSphere
8 13 (0.78%) Firmware
9 12 (0.72%) VMware ESXi
9 12 (0.72%) VMware NSX
10 7 (0.42%) Virtual Machines
11 4 (0.24%) Job Entry Subsystem
12 3 (0.18%) DFS Replication
12 3 (0.18%) NFS
12 3 (0.18%) PowerHA
13 2 (0.12%) BitLocker
13 2 (0.12%) IAG
13 2 (0.12%) Microsoft App-V
13 2 (0.12%) XenApp
13 2 (0.12%) XenDesktop
Systems Management
1 117 (7.06%) Microsoft Intune
2 91 (5.49%) Terraform
3 79 (4.76%) Ansible
4 65 (3.92%) SCCM
5 62 (3.74%) Kubernetes
6 30 (1.81%) OPNET
7 21 (1.27%) Grafana
8 19 (1.15%) SCOM
8 19 (1.15%) Single Sign-On
9 17 (1.03%) Oracle RMAN
10 15 (0.90%) FortiGate
10 15 (0.90%) Oracle Enterprise Manager
10 15 (0.90%) Prometheus
11 14 (0.84%) WSUS
12 11 (0.66%) vCenter Server
13 9 (0.54%) Nessus
13 9 (0.54%) Red Hat Satellite
14 8 (0.48%) Active Directory Federation Services
14 8 (0.48%) CASB
15 7 (0.42%) vRealize
Vendors
1 367 (22.14%) Microsoft
2 364 (21.95%) ServiceNow
3 117 (7.06%) VMware
4 98 (5.91%) Remedy
5 85 (5.13%) Cisco
6 84 (5.07%) Oracle
7 56 (3.38%) Atlassian
8 54 (3.26%) Google
9 52 (3.14%) Splunk
10 43 (2.59%) Citrix
11 37 (2.23%) Palo Alto
12 34 (2.05%) Fortinet
13 31 (1.87%) SAP
14 30 (1.81%) Red Hat
14 30 (1.81%) SolarWinds
15 28 (1.69%) BMC
16 27 (1.63%) F5
17 25 (1.51%) Juniper
18 24 (1.45%) IBM
18 24 (1.45%) Salesforce