ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 44 37 45
Rank change year-on-year -7 +8 +6
Contract jobs citing ITIL 1,188 1,775 2,450
As % of all contract jobs advertised in England 4.88% 4.77% 4.86%
As % of the Processes & Methodologies category 5.35% 5.51% 5.38%
Number of daily rates quoted 728 1,192 1,728
10th Percentile £210 £205 £210
25th Percentile £312 £336 £349
Median daily rate (50th Percentile) £468 £500 £475
Median % change year-on-year -6.35% +5.26% +5.56%
75th Percentile £589 £588 £575
90th Percentile £675 £688 £688
UK median daily rate £463 £495 £470
% change year-on-year -6.57% +5.32% +4.44%
Number of hourly rates quoted 69 152 158
10th Percentile £14.99 £14.00 £13.41
25th Percentile £16.25 £14.16 £14.25
Median hourly rate £21.63 £17.69 £19.94
Median % change year-on-year +22.24% -11.29% +26.62%
75th Percentile £30.68 £25.00 £47.00
90th Percentile £43.39 £49.64 £65.75
UK median hourly rate £22.00 £17.69 £20.00
% change year-on-year +24.36% -11.55% +23.08%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 22,202 32,193 45,529
As % of all contract IT jobs advertised in England 91.16% 86.56% 90.24%
Number of daily rates quoted 14,534 21,105 31,969
10th Percentile £310 £300 £325
25th Percentile £413 £413 £445
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +2.33%
75th Percentile £638 £650 £675
90th Percentile £750 £750 £765
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 921 2,246 1,592
10th Percentile £14.42 £12.92 £10.87
25th Percentile £18.20 £16.01 £16.25
Median hourly rate £29.07 £36.00 £37.50
Median % change year-on-year -19.25% -4.00% +53.06%
75th Percentile £63.75 £60.00 £65.00
90th Percentile £75.00 £72.50 £75.00
UK median hourly rate £29.00 £35.65 £37.30
% change year-on-year -18.65% -4.42% +49.20%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 May 2025.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 May 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -18 431 £500 - 418
North of England +3 214 £340 -28.42% 254
South East -2 190 £465 -4.62% 285
South West +1 152 £470 -6.00% 110
North West +13 144 £350 -28.06% 144
Midlands -4 102 £450 - 154
West Midlands -7 81 £450 - 103
East of England -4 71 £425 - 93
Yorkshire -11 59 £350 -26.32% 91
East Midlands +9 21 £320 -40.74% 44
North East -10 10 £195 -60.00% 21
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 93 (7.83%) SharePoint
2 90 (7.58%) Microsoft Exchange
3 28 (2.36%) Confluence
4 18 (1.52%) Skype for Business
5 16 (1.35%) IIS
6 8 (0.67%) Oracle Workflow
7 5 (0.42%) CMS
7 5 (0.42%) Mattermost
7 5 (0.42%) WebSphere
8 4 (0.34%) Oracle Self-Service HR
8 4 (0.34%) SharePoint 2010
9 3 (0.25%) Exchange Server 2003
9 3 (0.25%) Exchange Server 2007
9 3 (0.25%) Exchange Server 2010
9 3 (0.25%) Exchange Server 2013
9 3 (0.25%) JBoss
9 3 (0.25%) Office Communications Server
9 3 (0.25%) OpenEdge
9 3 (0.25%) SharePoint Server
9 3 (0.25%) WebSphere Application Server
Applications
1 127 (10.69%) Microsoft Office
2 59 (4.97%) Microsoft Excel
3 43 (3.62%) Microsoft PowerPoint
4 20 (1.68%) MS Visio
5 11 (0.93%) Microsoft Project
6 4 (0.34%) InfoPath
7 2 (0.17%) Chatbot
8 1 (0.084%) Camtasia
8 1 (0.084%) Final Cut Pro
8 1 (0.084%) Spreadsheet
8 1 (0.084%) Trello
Business Applications
1 23 (1.94%) Remedy ITSM
2 4 (0.34%) Dynamics CRM
2 4 (0.34%) Oracle HRMS
3 3 (0.25%) Infor CloudSuite
4 2 (0.17%) Fidessa
4 2 (0.17%) Salesforce CRM
5 1 (0.084%) assyst
5 1 (0.084%) Cloudability
5 1 (0.084%) Maximo
5 1 (0.084%) Oracle Applications
5 1 (0.084%) Oracle EBS
5 1 (0.084%) Oracle EBS R12
5 1 (0.084%) Oracle ERP
5 1 (0.084%) Oracle iProcurement
5 1 (0.084%) SAP HCM
5 1 (0.084%) SAP Oil and Gas
5 1 (0.084%) SAP S/4HANA
5 1 (0.084%) Shopify
5 1 (0.084%) Summit
Cloud Services
1 237 (19.95%) Microsoft 365
2 207 (17.42%) Azure
3 106 (8.92%) Entra ID
4 91 (7.66%) AWS
5 44 (3.70%) SaaS
6 35 (2.95%) OneDrive
7 33 (2.78%) Power Platform
8 23 (1.94%) IaaS
9 17 (1.43%) PaaS
10 16 (1.35%) GCP
11 14 (1.18%) Azure DevOps
12 13 (1.09%) PowerApps
13 11 (0.93%) Power Automate
14 8 (0.67%) Cloud Computing
14 8 (0.67%) Google Workspace
15 7 (0.59%) Lucidchart
15 7 (0.59%) Mimecast
15 7 (0.59%) Nutanix
16 6 (0.51%) Azure Monitor
16 6 (0.51%) ShareGate
Communications & Networking
1 81 (6.82%) Firewall
2 75 (6.31%) DNS
2 75 (6.31%) VPN
3 61 (5.13%) DHCP
4 52 (4.38%) Wi-Fi
5 46 (3.87%) WAN
6 43 (3.62%) LAN
7 40 (3.37%) TCP/IP
8 35 (2.95%) Network Security
8 35 (2.95%) SAN
9 29 (2.44%) BGP
9 29 (2.44%) OSPF
10 23 (1.94%) MPLS
11 22 (1.85%) Skype
12 21 (1.77%) Wireless
13 19 (1.60%) EIGRP
14 17 (1.43%) SD-WAN
15 12 (1.01%) Unified Communications
15 12 (1.01%) VSAN
16 11 (0.93%) VoIP
Database & Business Intelligence
1 49 (4.12%) SQL Server
2 21 (1.77%) Power BI
3 13 (1.09%) NoSQL
4 9 (0.76%) MySQL
5 8 (0.67%) SQL Server Reporting Services
6 7 (0.59%) Oracle Database
6 7 (0.59%) Relational Database
6 7 (0.59%) Tableau
7 6 (0.51%) PostgreSQL
8 5 (0.42%) Data Warehouse
8 5 (0.42%) DB2
9 4 (0.34%) Electronic Patient Records
9 4 (0.34%) InterSystems Cache
10 3 (0.25%) BusinessObjects
10 3 (0.25%) BusinessObjects Business Intelligence
10 3 (0.25%) Elasticsearch
10 3 (0.25%) MariaDB
10 3 (0.25%) MongoDB
10 3 (0.25%) Snowflake Schema
10 3 (0.25%) SQL Server Integration Services
Development Applications
1 55 (4.63%) JIRA
2 12 (1.01%) Git
3 11 (0.93%) Jenkins
4 6 (0.51%) GitLab
5 5 (0.42%) Bitbucket
6 3 (0.25%) Chocolatey
6 3 (0.25%) SonarQube
7 2 (0.17%) Maven
8 1 (0.084%) Selenium
8 1 (0.084%) Visual Studio
General
1 476 (40.07%) Social Skills
2 214 (18.01%) Analytical Skills
3 182 (15.32%) Finance
4 151 (12.71%) Public Sector
5 56 (4.71%) Banking
6 54 (4.55%) Telecoms
7 50 (4.21%) Inclusion and Diversity
8 38 (3.20%) Organisational Skills
8 38 (3.20%) Retail
9 34 (2.86%) Legal
10 32 (2.69%) Law
11 28 (2.36%) Military
12 25 (2.10%) Presentation Skills
13 23 (1.94%) Documentation Skills
14 21 (1.77%) Influencing Skills
15 18 (1.52%) Manufacturing
16 14 (1.18%) Marketing
17 11 (0.93%) Local Government
17 11 (0.93%) Police
18 10 (0.84%) Financial Institution
Job Titles
1 229 (19.28%) Analyst
2 116 (9.76%) Service Manager
3 110 (9.26%) Service Analyst
4 108 (9.09%) Architect
5 98 (8.25%) Service Desk Analyst
6 91 (7.66%) Senior
7 85 (7.15%) Support Engineer
8 67 (5.64%) Lead
9 50 (4.21%) Consultant
10 49 (4.12%) IT Support
11 47 (3.96%) IT Manager
12 46 (3.87%) Desktop Support
13 41 (3.45%) Project Manager
14 40 (3.37%) Support Analyst
15 39 (3.28%) Network Engineer
16 38 (3.20%) Desktop Engineer
17 37 (3.11%) 2nd Line Support
17 37 (3.11%) Administrator
18 36 (3.03%) Delivery Manager
19 34 (2.86%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 31 (2.61%) Web Services
2 26 (2.19%) CSS
2 26 (2.19%) HTML
3 23 (1.94%) .NET
4 18 (1.52%) LDAP
4 18 (1.52%) SOAP
5 17 (1.43%) REST
6 16 (1.35%) AngularJS
7 14 (1.18%) XML
8 12 (1.01%) Ajax
9 9 (0.76%) Middleware
10 8 (0.67%) RESTful
11 7 (0.59%) OAuth
11 7 (0.59%) Oracle Fusion
11 7 (0.59%) SAML
12 5 (0.42%) Bootstrap
12 5 (0.42%) J2EE
12 5 (0.42%) Node.js
12 5 (0.42%) XMPP
13 4 (0.34%) WebSphere MQ
Miscellaneous
1 65 (5.47%) Management Information System
2 56 (4.71%) CMDB
3 40 (3.37%) Data Centre
4 30 (2.53%) Onboarding
5 28 (2.36%) PKI
6 27 (2.27%) Self-Motivation
7 26 (2.19%) iPhone
7 26 (2.19%) Smartphone
8 25 (2.10%) Driving Licence
9 17 (1.43%) Product Ownership
9 17 (1.43%) Replication
10 16 (1.35%) Hybrid Cloud
11 15 (1.26%) Enterprise Software
11 15 (1.26%) Public Cloud
12 14 (1.18%) Analytical Mindset
12 14 (1.18%) Video Conferencing
13 12 (1.01%) iPad
14 11 (0.93%) Virtual Team
15 10 (0.84%) Clustering
15 10 (0.84%) NHS
Operating Systems
1 308 (25.93%) Windows
2 109 (9.18%) Windows 10
3 90 (7.58%) Windows Server
4 75 (6.31%) Linux
5 33 (2.78%) Mac OS
6 31 (2.61%) Unix
7 27 (2.27%) Windows Server 2016
8 20 (1.68%) Android
9 19 (1.60%) Windows Server 2019
10 18 (1.52%) VMS
10 18 (1.52%) Windows Server 2012
11 15 (1.26%) Apple iOS
12 11 (0.93%) Windows Server 2003
13 7 (0.59%) Red Hat Enterprise Linux
13 7 (0.59%) Ubuntu
14 6 (0.51%) AIX
15 5 (0.42%) CatOS
15 5 (0.42%) Windows 8
15 5 (0.42%) Windows Server 2008
15 5 (0.42%) Windows XP
Processes & Methodologies
1 373 (31.40%) Service Management
2 325 (27.36%) Problem-Solving
3 286 (24.07%) ITSM
4 226 (19.02%) Agile
5 206 (17.34%) Customer Service
6 200 (16.84%) Service Delivery
7 161 (13.55%) Incident Management
8 160 (13.47%) Change Management
9 136 (11.45%) Continuous Improvement
10 132 (11.11%) Project Management
11 127 (10.69%) Stakeholder Management
12 122 (10.27%) Problem Management
13 94 (7.91%) DevOps
14 87 (7.32%) Roadmaps
15 85 (7.15%) Migration
16 72 (6.06%) Cybersecurity
16 72 (6.06%) Risk Management
17 69 (5.81%) Collaborative Working
18 65 (5.47%) Stakeholder Engagement
19 62 (5.22%) Root Cause Analysis
Programming Languages
1 93 (7.83%) PowerShell
1 93 (7.83%) SQL
2 49 (4.12%) Python
3 35 (2.95%) JavaScript
4 20 (1.68%) Java
5 11 (0.93%) Shell Script
6 10 (0.84%) C#
7 8 (0.67%) Bash
8 7 (0.59%) Perl
8 7 (0.59%) PL/SQL
9 5 (0.42%) ActionScript
10 4 (0.34%) MUMPS
10 4 (0.34%) T-SQL
11 3 (0.25%) REXX
11 3 (0.25%) Ruby
12 2 (0.17%) ActionScript 2.0
12 2 (0.17%) Bicep
12 2 (0.17%) C
13 1 (0.084%) Kusto Query Language
13 1 (0.084%) RPG
Qualifications
1 360 (30.30%) Security Cleared
2 277 (23.32%) SC Cleared
3 146 (12.29%) Degree
4 140 (11.78%) ITIL Certification
5 97 (8.16%) Microsoft Certification
6 85 (7.15%) DV Cleared
7 53 (4.46%) A+ Certification
8 42 (3.54%) ITIL Foundation Certificate
9 41 (3.45%) Cisco Certification
10 37 (3.11%) PMI Certification
11 35 (2.95%) PMP
12 33 (2.78%) MCSA
13 32 (2.69%) MCSE
14 23 (1.94%) CCNP
15 21 (1.77%) CCNA
16 17 (1.43%) Computer Science Degree
17 15 (1.26%) AWS Certification
17 15 (1.26%) CISSP
18 13 (1.09%) VMware Certified Professional (VCP)
19 12 (1.01%) MCP
Quality Assurance & Compliance
1 119 (10.02%) SLA
2 37 (3.11%) ISO/IEC 27001
3 34 (2.86%) QA
4 30 (2.53%) NIST
5 16 (1.35%) COBIT
5 16 (1.35%) GDPR
5 16 (1.35%) ISO/IEC 20000
6 14 (1.18%) Cyber Essentials
6 14 (1.18%) NCSC
7 11 (0.93%) Data Quality
8 7 (0.59%) PCI DSS
8 7 (0.59%) PMO
9 6 (0.51%) ISO 22301
10 4 (0.34%) Accessibility
10 4 (0.34%) Government Security Classifications
10 4 (0.34%) GRC
10 4 (0.34%) ISO 31000
11 3 (0.25%) Actionable Recommendations
12 2 (0.17%) HL7
12 2 (0.17%) NIST 800
System Software
1 285 (23.99%) Active Directory
2 64 (5.39%) VMware Infrastructure
3 23 (1.94%) Hyper-V
4 19 (1.60%) Docker
4 19 (1.60%) Virtual Desktop
4 19 (1.60%) VMware NSX
5 14 (1.18%) Virtual Machines
6 12 (1.01%) VMware ESXi
7 10 (0.84%) Virtual Servers
7 10 (0.84%) vSphere
8 7 (0.59%) Microsoft Virtual Server
9 6 (0.51%) DFS Replication
10 5 (0.42%) Microsoft App-V
11 4 (0.34%) KVM
12 3 (0.25%) Brightmail
12 3 (0.25%) Firmware
12 3 (0.25%) ISA Server
13 2 (0.17%) VMware Workstation
13 2 (0.17%) XenApp
14 1 (0.084%) BitLocker
Systems Management
1 106 (8.92%) Microsoft Intune
2 59 (4.97%) SCCM
3 31 (2.61%) WSUS
4 30 (2.53%) Kubernetes
5 27 (2.27%) Ansible
6 23 (1.94%) Single Sign-On
7 21 (1.77%) Terraform
8 15 (1.26%) Jamf Pro
9 14 (1.18%) SCOM
10 9 (0.76%) vCenter Server
10 9 (0.76%) ZABBIX
11 7 (0.59%) Grafana
11 7 (0.59%) Microsoft Clustering
12 6 (0.51%) Active Directory Federation Services
12 6 (0.51%) Puppet
13 5 (0.42%) Podman
14 4 (0.34%) Failover Clustering
14 4 (0.34%) HP ALM
14 4 (0.34%) NetApp OnCommand
14 4 (0.34%) Prometheus
Vendors
1 383 (32.24%) Microsoft
2 285 (23.99%) ServiceNow
3 96 (8.08%) VMware
4 94 (7.91%) Cisco
5 50 (4.21%) Citrix
6 38 (3.20%) Oracle
7 33 (2.78%) Remedy
8 28 (2.36%) Apple
9 26 (2.19%) Palo Alto
10 25 (2.10%) SolarWinds
11 24 (2.02%) BMC
12 23 (1.94%) SAP
13 21 (1.77%) IBM
14 20 (1.68%) Red Hat
15 19 (1.60%) HP
15 19 (1.60%) Juniper
16 18 (1.52%) Google
16 18 (1.52%) Splunk
17 15 (1.26%) CheckPoint
18 13 (1.09%) McAfee