Period
to 15 January 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 15 January 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
UK > England
6 months to
15 Jan 2021
Same period 2020 Same period 2019
Rank 55 39 43
Rank change year-on-year -16 +4 -4
Contract jobs citing ITIL 1,382 3,540 4,788
As % of all contract jobs advertised in England 4.09% 5.30% 5.26%
As % of the Processes & Methodologies category 4.73% 6.18% 6.01%
Number of daily rates quoted 991 2,281 3,195
Median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +2.56%
10th Percentile £193 £150 £160
90th Percentile £588 £588 £588
UK median daily rate £425 £400 £400
% change year-on-year +6.25% - +4.58%
Number of hourly rates quoted 104 243 273
Median hourly rate £17.25 £17.25 £17.41
Median hourly rate % change year-on-year - -0.92% +16.07%
10th Percentile £12.50 £11.05 £11.25
90th Percentile £40.09 £46.32 £35.64
UK median hourly rate £18.00 £17.77 £17.25
% change year-on-year +1.29% +3.01% +15.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 29,210 57,300 79,723
As % of all contract IT jobs advertised in England 86.55% 85.83% 87.52%
Number of daily rates quoted 19,900 38,762 54,149
Median daily rate £475 £475 £475
10th Percentile £300 £288 £300
90th Percentile £663 £650 £650
UK median daily rate £475 £475 £473
% change year-on-year - +0.53% +5.00%
Number of hourly rates quoted 970 1,693 1,880
Median hourly rate £26.96 £21.00 £21.54
Median hourly rate % change year-on-year +28.38% -2.52% -2.08%
10th Percentile £11.99 £11.80 £11.25
90th Percentile £58.75 £52.50 £50.00
Median hourly rate £27.50 £21.00 £21.76
% change year-on-year +30.95% -3.49% +0.28%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 January 2021.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 January 2021.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -30 493 £450 +5.88% 123
South East +8 297 £401 +2.88% 73
North of England -19 196 £363 -0.68% 108
Midlands -7 139 £425 -5.56% 90
South West +3 132 £450 +5.88% 55
North West -19 101 £340 -2.93% 63
West Midlands +1 100 £425 -10.53% 51
East of England -8 83 £450 +12.50% 28
Yorkshire -10 66 £400 +6.67% 33
East Midlands -6 35 £250 -29.58% 37
North East -3 29 £400 - 12
ITIL
UK

For the 6 months to 15 January 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 386 (27.93%) Service Management
2 360 (26.05%) Microsoft
3 359 (25.98%) Windows
4 348 (25.18%) Security Cleared
5 277 (20.04%) Agile Software Development
6 260 (18.81%) Active Directory
7 244 (17.66%) SC Cleared
8 207 (14.98%) ITIL V3
9 197 (14.25%) ITSM
10 189 (13.68%) Finance
11 187 (13.53%) Service Delivery
12 177 (12.81%) Azure
13 174 (12.59%) Office 365
14 162 (11.72%) Change Management
15 159 (11.51%) ServiceNow
16 154 (11.14%) Problem-Solving
17 153 (11.07%) Public Sector
18 147 (10.64%) Project Management
19 139 (10.06%) ITIL Certification
19 139 (10.06%) Incident Management
20 135 (9.77%) VMware
21 133 (9.62%) DevOps
22 131 (9.48%) SLA
22 131 (9.48%) PRINCE2
23 128 (9.26%) Analytical Skills
24 125 (9.04%) PowerShell
24 125 (9.04%) Problem Management
25 123 (8.90%) Windows 10
26 120 (8.68%) Management Information System
27 118 (8.54%) Stakeholder Management

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (4.92%) SharePoint
2 38 (2.75%) Confluence
3 37 (2.68%) IIS
3 37 (2.68%) MS Exchange
4 22 (1.59%) Skype for Business
5 20 (1.45%) Tomcat
6 14 (1.01%) Apache
6 14 (1.01%) CMS
7 13 (0.94%) ArcGIS
8 12 (0.87%) JBoss
9 11 (0.80%) Exchange Server 2010
10 10 (0.72%) WebSphere
11 9 (0.65%) BizTalk Server
12 8 (0.58%) WebLogic
13 5 (0.36%) Blackberry Enterprise Server
13 5 (0.36%) NetWeaver
13 5 (0.36%) Oracle SOA Suite
14 4 (0.29%) Elasticsearch
14 4 (0.29%) nginx
14 4 (0.29%) SharePoint Server
Applications
1 116 (8.39%) Microsoft Office
2 44 (3.18%) Microsoft Excel
3 43 (3.11%) Microsoft Project
4 28 (2.03%) MS Visio
5 22 (1.59%) Microsoft PowerPoint
6 13 (0.94%) Photoshop
7 4 (0.29%) CATIA
8 3 (0.22%) Spreadsheet
9 1 (0.072%) InfoPath
Business Applications
1 22 (1.59%) Remedy ITSM
2 8 (0.58%) Payment Gateway
3 7 (0.51%) Oracle EBS
4 4 (0.29%) Oracle Payables
4 4 (0.29%) Sparx Enterprise Architect
5 3 (0.22%) Dynamics CRM
5 3 (0.22%) Oracle EBS R12
6 2 (0.14%) Endur
6 2 (0.14%) OpenText Process Suite
6 2 (0.14%) Oracle E-Business Tax
6 2 (0.14%) Oracle iSupplier
6 2 (0.14%) Oracle Subledger Accounting
6 2 (0.14%) StreamServe
7 1 (0.072%) Dynamics AX
7 1 (0.072%) Oracle BPM
7 1 (0.072%) Oracle ERP
7 1 (0.072%) Orchard Housing
7 1 (0.072%) Salesforce.com CRM
7 1 (0.072%) SAP FI/CO
7 1 (0.072%) SAP GRC
Cloud Services
1 177 (12.81%) Azure
2 174 (12.59%) Office 365
3 76 (5.50%) AWS
4 42 (3.04%) SaaS
5 40 (2.89%) Azure Active Directory
6 31 (2.24%) PaaS
7 26 (1.88%) IaaS
8 23 (1.66%) Power Platform
9 11 (0.80%) Cloud Computing
9 11 (0.80%) OneDrive
10 10 (0.72%) Azure ExpressRoute
10 10 (0.72%) GitHub
11 8 (0.58%) Amazon CloudWatch
11 8 (0.58%) PowerApps
12 7 (0.51%) Amazon EC2
12 7 (0.51%) Datadog
12 7 (0.51%) Power Automate
12 7 (0.51%) Virtual Private Cloud
13 6 (0.43%) Logic Apps
14 5 (0.36%) Amazon S3
Communications & Networking
1 92 (6.66%) Firewall
2 86 (6.22%) DNS
3 71 (5.14%) WAN
4 62 (4.49%) DHCP
5 56 (4.05%) LAN
6 54 (3.91%) Wi-Fi
7 44 (3.18%) VPN
8 39 (2.82%) Skype
9 36 (2.60%) SAN
10 34 (2.46%) TCP/IP
11 32 (2.32%) 3G
11 32 (2.32%) 4G
11 32 (2.32%) VoIP
12 31 (2.24%) 2G
12 31 (2.24%) LTE
12 31 (2.24%) Network Security
12 31 (2.24%) VoLTE
13 21 (1.52%) Internet
14 20 (1.45%) Wireless
15 18 (1.30%) VSAN
Database & Business Intelligence
1 104 (7.53%) SQL Server
2 21 (1.52%) Power BI
3 17 (1.23%) MySQL
4 15 (1.09%) Oracle Database
5 13 (0.94%) SQL Server Reporting Services
6 12 (0.87%) Big Data
6 12 (0.87%) DB2
6 12 (0.87%) GIS
6 12 (0.87%) SQL Server Integration Services
7 11 (0.80%) Data Warehouse
8 9 (0.65%) SAP HANA
9 8 (0.58%) Cosmos DB
9 8 (0.58%) NonStop SQL
10 7 (0.51%) Oracle Reports
10 7 (0.51%) Relational Database
10 7 (0.51%) Tableau
11 6 (0.43%) Amazon RDS
11 6 (0.43%) Azure SQL Database
12 5 (0.36%) SQL Server 2012
12 5 (0.36%) SQL Server Analysis Services
Development Applications
1 59 (4.27%) JIRA
2 18 (1.30%) Jenkins
3 13 (0.94%) Git (software)
3 13 (0.94%) Team Foundation Server
4 11 (0.80%) Selenium
5 10 (0.72%) Atlassian Bamboo
5 10 (0.72%) GitLab
6 9 (0.65%) MSI
6 9 (0.65%) Visual Studio
7 8 (0.58%) Bitbucket
7 8 (0.58%) SQL Server Management Studio (SSMS)
8 6 (0.43%) Oracle APEX
8 6 (0.43%) Subversion
9 5 (0.36%) Cucumber
9 5 (0.36%) Octopus Deploy
9 5 (0.36%) SonarQube
9 5 (0.36%) TeamCity
9 5 (0.36%) Toad
10 4 (0.29%) Artifactory
10 4 (0.29%) Maven
General
1 189 (13.68%) Finance
2 153 (11.07%) Public Sector
3 110 (7.96%) Telecoms
4 35 (2.53%) Local Government
5 33 (2.39%) Banking
6 32 (2.32%) Legal
7 31 (2.24%) Retail
8 23 (1.66%) Manufacturing
9 21 (1.52%) Law
10 16 (1.16%) Marketing
11 13 (0.94%) Police
12 10 (0.72%) Back Office
12 10 (0.72%) Electronics
12 10 (0.72%) Military
12 10 (0.72%) Publishing
13 9 (0.65%) Aerospace
14 8 (0.58%) Financial Institution
15 7 (0.51%) Automotive
15 7 (0.51%) Front Office
15 7 (0.51%) German Language
Job Titles
1 252 (18.23%) Analyst
2 143 (10.35%) Architect
3 113 (8.18%) Service Analyst
4 112 (8.10%) Service Manager
5 90 (6.51%) Project Manager
6 78 (5.64%) Support Engineer
7 65 (4.70%) Consultant
7 65 (4.70%) Service Desk Analyst
8 52 (3.76%) Infrastructure Engineer
9 48 (3.47%) Transition Manager
10 47 (3.40%) Support Analyst
11 44 (3.18%) Delivery Manager
12 41 (2.97%) Service Transition Manager
13 40 (2.89%) IT Manager
13 40 (2.89%) Network Engineer
14 37 (2.68%) Service Architect
15 36 (2.60%) Desktop Support
16 35 (2.53%) Administrator
16 35 (2.53%) Developer
16 35 (2.53%) Solutions Architect
Libraries, Frameworks & Software Standards
1 29 (2.10%) Middleware
1 29 (2.10%) Web Services
2 27 (1.95%) LDAP
3 23 (1.66%) .NET
4 18 (1.30%) AngularJS
4 18 (1.30%) REST
5 17 (1.23%) HTML
6 16 (1.16%) SOAP
6 16 (1.16%) XML
7 15 (1.09%) CSS
8 13 (0.94%) .NET Framework
8 13 (0.94%) SAML
8 13 (0.94%) Twitter Bootstrap
9 10 (0.72%) LAMP
9 10 (0.72%) Node.js
10 9 (0.65%) JSON
11 8 (0.58%) Ajax
11 8 (0.58%) J2EE
11 8 (0.58%) Spring
11 8 (0.58%) Swing
Miscellaneous
1 128 (9.26%) Analytical Skills
2 120 (8.68%) Management Information System
3 84 (6.08%) Data Centre
4 50 (3.62%) CMDB
5 49 (3.55%) NHS
6 45 (3.26%) Self-Motivation
7 22 (1.59%) User Experience
8 19 (1.37%) Public Cloud
9 17 (1.23%) Blackberry
9 17 (1.23%) Hybrid Cloud
10 15 (1.09%) Replication
11 14 (1.01%) PKI
11 14 (1.01%) Virtual Team
12 12 (0.87%) Video Conferencing
13 11 (0.80%) Mainframe
14 10 (0.72%) Clustering
14 10 (0.72%) Smartcard
15 8 (0.58%) Enterprise Software
15 8 (0.58%) HP StoreVirtual
15 8 (0.58%) Linux Command Line
Operating Systems
1 359 (25.98%) Windows
2 123 (8.90%) Windows 10
3 118 (8.54%) Windows Server
4 107 (7.74%) Linux
5 57 (4.12%) Unix
6 51 (3.69%) Windows Server 2012
7 48 (3.47%) Windows 7
8 46 (3.33%) Windows Server 2016
9 43 (3.11%) Windows Server 2008
10 33 (2.39%) Windows Server 2019
11 24 (1.74%) Red Hat Enterprise Linux
12 20 (1.45%) Apple iOS
13 18 (1.30%) Solaris
14 15 (1.09%) Mac OS
15 12 (0.87%) Android
16 9 (0.65%) CentOS
16 9 (0.65%) Windows Server 2003
17 8 (0.58%) AIX
17 8 (0.58%) Windows 8
17 8 (0.58%) zOS
Processes & Methodologies
1 386 (27.93%) Service Management
2 277 (20.04%) Agile Software Development
3 207 (14.98%) ITIL V3
4 197 (14.25%) ITSM
5 187 (13.53%) Service Delivery
6 162 (11.72%) Change Management
7 154 (11.14%) Problem-Solving
8 147 (10.64%) Project Management
9 139 (10.06%) Incident Management
10 133 (9.62%) DevOps
11 131 (9.48%) PRINCE2
12 125 (9.04%) Problem Management
13 118 (8.54%) Service Design
13 118 (8.54%) Stakeholder Management
14 114 (8.25%) Migration
15 113 (8.18%) Project Delivery
16 106 (7.67%) Configuration Management
17 80 (5.79%) Continuous Improvement
18 73 (5.28%) Risk Management
19 67 (4.85%) Asset Management
Programming Languages
1 125 (9.04%) PowerShell
2 110 (7.96%) SQL
3 62 (4.49%) Java
4 57 (4.12%) Python
5 39 (2.82%) C
6 24 (1.74%) Perl
7 23 (1.66%) T-SQL
8 22 (1.59%) JavaScript
9 21 (1.52%) Bash Shell
9 21 (1.52%) C#
10 19 (1.37%) VB
11 16 (1.16%) Ruby
12 13 (0.94%) PL/SQL
13 12 (0.87%) Shell Script
14 10 (0.72%) C++
14 10 (0.72%) COBOL
15 6 (0.43%) VB.NET
16 5 (0.36%) JCL
16 5 (0.36%) VBScript
17 4 (0.29%) MATLAB
Qualifications
1 348 (25.18%) Security Cleared
2 244 (17.66%) SC Cleared
3 139 (10.06%) ITIL Certification
4 95 (6.87%) Degree
5 79 (5.72%) Microsoft Certification
6 77 (5.57%) DV Cleared
7 61 (4.41%) Cisco Certification
8 42 (3.04%) MCSE
9 41 (2.97%) CCNA
9 41 (2.97%) CISSP
10 35 (2.53%) CCNP
11 34 (2.46%) MCSA
12 31 (2.24%) ITIL Foundation Certificate
13 29 (2.10%) CISM
14 22 (1.59%) CISA
15 21 (1.52%) DBS Check
16 18 (1.30%) Computer Science Degree
17 16 (1.16%) BPSS Clearance
17 16 (1.16%) PRINCE2 Practitioner
17 16 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 131 (9.48%) SLA
2 38 (2.75%) ISO/IEC 27001
3 37 (2.68%) COBIT
4 35 (2.53%) ISO/IEC 20000
5 30 (2.17%) PCI DSS
6 28 (2.03%) QA
7 21 (1.52%) GDPR
8 18 (1.30%) PMO
9 17 (1.23%) NIST
10 15 (1.09%) Government Security Classifications
11 13 (0.94%) Disclosure Scotland
12 12 (0.87%) HMG Security Policy Framework
13 11 (0.80%) NCSC
13 11 (0.80%) Sarbanes-Oxley
14 8 (0.58%) Cyber Essentials
15 7 (0.51%) Data Quality
16 6 (0.43%) ISO 31000
17 5 (0.36%) ISO 22301
18 4 (0.29%) ISO 9001
19 3 (0.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 260 (18.81%) Active Directory
2 107 (7.74%) VMware Infrastructure
3 33 (2.39%) Hyper-V
3 33 (2.39%) vSphere
4 31 (2.24%) Virtual Machines
5 30 (2.17%) VMware NSX
6 26 (1.88%) VMware ESXi
7 24 (1.74%) Docker
8 20 (1.45%) XenApp
9 19 (1.37%) Microsoft App-V
10 16 (1.16%) NFS
11 13 (0.94%) XenDesktop
12 11 (0.80%) Firmware
13 9 (0.65%) Active Directory Lightweight Directory Services
14 7 (0.51%) vCloud
15 6 (0.43%) Oracle RAC
15 6 (0.43%) Virtual Desktop
16 5 (0.36%) Terminal Services
17 4 (0.29%) Virtual Servers
18 3 (0.22%) Veritas Cluster Server
Systems Management
1 69 (4.99%) SCCM
2 54 (3.91%) Ansible
3 25 (1.81%) Single Sign-On
4 21 (1.52%) SCOM
5 20 (1.45%) Kubernetes
5 20 (1.45%) Puppet
6 19 (1.37%) Microsoft Intune
7 18 (1.30%) vRealize
8 17 (1.23%) Terraform
8 17 (1.23%) vCenter Server
9 13 (0.94%) Microsoft Data Protection Manager
9 13 (0.94%) PowerCLI
9 13 (0.94%) WSUS
10 12 (0.87%) Opscode Chef
11 9 (0.65%) NetBackup
11 9 (0.65%) Norton AntiVirus
12 7 (0.51%) AirWatch
12 7 (0.51%) Nagios
12 7 (0.51%) Nessus
13 6 (0.43%) Kibana
Vendors
1 360 (26.05%) Microsoft
2 159 (11.51%) ServiceNow
3 135 (9.77%) VMware
4 110 (7.96%) Cisco
5 97 (7.02%) Oracle
6 91 (6.58%) Citrix
7 68 (4.92%) HP
8 64 (4.63%) Remedy
9 33 (2.39%) Dell
10 32 (2.32%) Ericsson
11 30 (2.17%) IBM
12 29 (2.10%) Splunk
13 26 (1.88%) Red Hat
14 24 (1.74%) CheckPoint
14 24 (1.74%) SolarWinds
15 23 (1.66%) SAP
16 20 (1.45%) Sophos
17 19 (1.37%) Apple
17 19 (1.37%) Lumension
18 18 (1.30%) Palo Alto