ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 12 April 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Apr 2026
Same period 2025 Same period 2024
Rank 52 44 36
Rank change year-on-year -8 -8 +9
Contract jobs citing ITIL 1,643 1,153 1,819
As % of all contract jobs in England 4.19% 4.73% 4.87%
As % of the Processes & Methodologies category 4.90% 5.20% 5.61%
Number of daily rates quoted 1,090 716 1,223
10th Percentile £220 £210 £206
25th Percentile £375 £314 £345
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £600 £599 £592
90th Percentile £700 £675 £688
UK median daily rate £500 £470 £499
% change year-on-year +6.38% -5.81% +7.31%
Number of hourly rates quoted 87 60 153
10th Percentile £17.69 £14.99 £14.00
25th Percentile £18.50 £16.45 £14.16
Median hourly rate £28.88 £22.93 £17.69
Median % change year-on-year +25.98% +29.59% -7.83%
75th Percentile £73.13 £33.81 £25.00
90th Percentile £90.80 £49.50 £49.28
UK median hourly rate £22.41 £23.80 £17.69
% change year-on-year -5.84% +34.54% -8.74%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,552 22,163 32,396
As % of all contract IT jobs advertised in England 85.57% 90.95% 86.66%
Number of daily rates quoted 21,495 14,584 21,337
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,072 874 2,199
10th Percentile £15.50 £14.84 £12.91
25th Percentile £19.98 £18.51 £15.85
Median hourly rate £40.54 £32.00 £34.21
Median % change year-on-year +26.69% -6.46% -8.77%
75th Percentile £66.00 £64.50 £58.70
90th Percentile £78.70 £75.43 £71.25
UK median hourly rate £37.00 £30.81 £34.00
% change year-on-year +20.11% -9.40% -5.88%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 12 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 12 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 12 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -26 498 £500 - 121
South East +1 375 £488 +4.84% 164
North of England -16 254 £499 +39.46% 114
South West 0 237 £581 +22.32% 44
Midlands -18 164 £450 - 74
North West -10 162 £558 +55.73% 59
West Midlands -15 128 £450 -5.26% 49
East of England -12 95 £520 +22.35% 53
Yorkshire -33 66 £456 +7.73% 39
East Midlands -21 35 £438 +36.72% 25
North East -3 26 £440 +125.64% 18
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 91 (5.54%) Confluence
2 75 (4.56%) Microsoft Exchange
3 66 (4.02%) SharePoint
4 12 (0.73%) IIS
5 8 (0.49%) Apache
5 8 (0.49%) Oracle Workflow
6 6 (0.37%) Oracle Self-Service HR
7 5 (0.30%) Mattermost
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) nginx
Applications
1 90 (5.48%) Microsoft Office
2 52 (3.16%) Microsoft Project
3 30 (1.83%) Microsoft Excel
4 13 (0.79%) Microsoft PowerPoint
5 12 (0.73%) MS Visio
6 5 (0.30%) Acrobat
7 3 (0.18%) Chatbot
8 2 (0.12%) AutoCAD
8 2 (0.12%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 44 (2.68%) Remedy ITSM
2 24 (1.46%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.37%) Oracle HRMS
4 6 (0.37%) Primavera
5 4 (0.24%) Oracle Payables
5 4 (0.24%) Oracle Receivables
6 3 (0.18%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) SystmOne
8 1 (0.061%) Aareon QL
8 1 (0.061%) MIS ActiveH
8 1 (0.061%) OPENHousing
8 1 (0.061%) Oracle Assets
8 1 (0.061%) Orchard Housing
Cloud Services
1 376 (22.88%) Azure
2 222 (13.51%) Microsoft 365
3 206 (12.54%) AWS
4 109 (6.63%) Entra ID
5 90 (5.48%) GCP
6 63 (3.83%) Power Platform
7 61 (3.71%) Azure DevOps
8 60 (3.65%) SaaS
9 35 (2.13%) GitHub
10 31 (1.89%) PaaS
11 29 (1.77%) Google Workspace
11 29 (1.77%) IaaS
12 22 (1.34%) Serverless
13 20 (1.22%) AWS Lambda
13 20 (1.22%) OneDrive
14 19 (1.16%) OCI
15 18 (1.10%) Azure Monitor
15 18 (1.10%) Datadog
16 17 (1.03%) AWS CloudFormation
16 17 (1.03%) Virtual Private Cloud
Communications & Networking
1 146 (8.89%) Firewall
2 102 (6.21%) DNS
3 101 (6.15%) VPN
4 91 (5.54%) WAN
5 84 (5.11%) LAN
6 68 (4.14%) DHCP
7 56 (3.41%) TCP/IP
8 53 (3.23%) Network Security
9 52 (3.16%) SD-WAN
10 40 (2.43%) Wi-Fi
11 33 (2.01%) BGP
11 33 (2.01%) SAN
12 31 (1.89%) OSPF
13 22 (1.34%) SSL
14 21 (1.28%) VoIP
14 21 (1.28%) Wireless
15 20 (1.22%) VLAN
16 19 (1.16%) BIG-IP
17 15 (0.91%) MPLS
17 15 (0.91%) NAS
Database & Business Intelligence
1 47 (2.86%) Power BI
2 46 (2.80%) SQL Server
3 16 (0.97%) Tableau
4 15 (0.91%) PostgreSQL
5 14 (0.85%) Oracle Database
6 13 (0.79%) Amazon RDS
6 13 (0.79%) Data Warehouse
7 11 (0.67%) Metadata
7 11 (0.67%) SQL Server Integration Services
8 10 (0.61%) Oracle Reports
9 7 (0.43%) SQL Server Reporting Services
10 5 (0.30%) Amazon Aurora
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) DB2
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Redis
10 5 (0.30%) Star Schema
11 4 (0.24%) Data Lake
11 4 (0.24%) DTS
Development Applications
1 191 (11.63%) JIRA
2 27 (1.64%) Jenkins
3 25 (1.52%) GitLab
4 23 (1.40%) Git
5 7 (0.43%) Bitbucket
6 4 (0.24%) Maven
6 4 (0.24%) MLflow
6 4 (0.24%) MSI
6 4 (0.24%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Browser DevTools
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
8 2 (0.12%) git-flow
8 2 (0.12%) Introscope
8 2 (0.12%) Mockito
General
1 638 (38.83%) Social Skills
2 259 (15.76%) Finance
3 252 (15.34%) Analytical Skills
4 187 (11.38%) Public Sector
5 63 (3.83%) Banking
6 62 (3.77%) Military
7 61 (3.71%) Organisational Skills
8 55 (3.35%) Legal
9 50 (3.04%) Telecoms
10 41 (2.50%) Documentation Skills
10 41 (2.50%) Influencing Skills
11 27 (1.64%) Retail
12 22 (1.34%) Law
13 19 (1.16%) Aerospace
13 19 (1.16%) Presentation Skills
14 17 (1.03%) Local Government
15 14 (0.85%) Inclusion and Diversity
16 13 (0.79%) Manufacturing
17 12 (0.73%) Investment Banking
18 11 (0.67%) Police
Job Titles
1 207 (12.60%) Analyst
2 191 (11.63%) Architect
3 183 (11.14%) Lead
4 134 (8.16%) Service Manager
5 121 (7.36%) Senior
6 89 (5.42%) IT Support
7 87 (5.30%) Support Engineer
8 78 (4.75%) Service Analyst
9 77 (4.69%) Consultant
10 68 (4.14%) IT Manager
11 56 (3.41%) Delivery Manager
12 50 (3.04%) IT Analyst
12 50 (3.04%) Service Architect
12 50 (3.04%) Support Analyst
13 48 (2.92%) Service Desk Analyst
14 46 (2.80%) Infrastructure Engineer
15 44 (2.68%) Network Engineer
16 43 (2.62%) IT Engineer
17 39 (2.37%) Change Manager
17 39 (2.37%) Project Manager
Libraries, Frameworks & Software Standards
1 79 (4.81%) REST
2 41 (2.50%) SOAP
3 25 (1.52%) .NET
4 21 (1.28%) Middleware
5 20 (1.22%) LDAP
6 19 (1.16%) Web Services
7 17 (1.03%) Oracle Fusion
8 15 (0.91%) Oracle GoldenGate
9 14 (0.85%) CSS
10 13 (0.79%) 802.1X
11 11 (0.67%) Kafka
12 10 (0.61%) AngularJS
12 10 (0.61%) ARM Templates
12 10 (0.61%) HTML
12 10 (0.61%) OAuth
12 10 (0.61%) SAML
13 8 (0.49%) Elastic Stack
14 7 (0.43%) Microsoft Graph
15 6 (0.37%) OAuth2
15 6 (0.37%) RabbitMQ
Miscellaneous
1 101 (6.15%) CMDB
2 93 (5.66%) Onboarding
3 91 (5.54%) Product Ownership
4 76 (4.63%) Data Centre
5 48 (2.92%) Enterprise Software
6 41 (2.50%) Management Information System
7 39 (2.37%) Self-Motivation
8 37 (2.25%) Virtual Team
9 35 (2.13%) Replication
10 32 (1.95%) PKI
11 30 (1.83%) Cloud Native
12 26 (1.58%) Analytical Mindset
13 24 (1.46%) Clustering
13 24 (1.46%) Hybrid Cloud
14 23 (1.40%) Security Posture
15 20 (1.22%) Mainframe
16 18 (1.10%) Driving Licence
17 16 (0.97%) PMI
18 15 (0.91%) NHS
19 14 (0.85%) Operational Technology
Operating Systems
1 362 (22.03%) Windows
2 101 (6.15%) Windows 10
3 94 (5.72%) Linux
4 89 (5.42%) Windows Server
5 41 (2.50%) Unix
6 33 (2.01%) Mac OS
7 29 (1.77%) Android
8 26 (1.58%) Apple iOS
9 24 (1.46%) Red Hat Enterprise Linux
10 11 (0.67%) Ubuntu
11 10 (0.61%) Windows Server 2012
11 10 (0.61%) zOS
12 9 (0.55%) Windows Server 2016
13 7 (0.43%) AIX
14 5 (0.30%) VMS
15 4 (0.24%) CentOS
15 4 (0.24%) Oracle Linux
15 4 (0.24%) Windows Server 2019
16 3 (0.18%) Debian
16 3 (0.18%) Windows Server 2003
Processes & Methodologies
1 561 (34.14%) Service Management
2 472 (28.73%) ITSM
3 403 (24.53%) Agile
4 362 (22.03%) Problem-Solving
5 319 (19.42%) Change Management
6 310 (18.87%) Continuous Improvement
7 281 (17.10%) Stakeholder Management
8 262 (15.95%) Service Delivery
9 209 (12.72%) DevOps
10 206 (12.54%) Stakeholder Engagement
11 172 (10.47%) Customer Service
12 163 (9.92%) Roadmaps
13 141 (8.58%) Incident Management
14 139 (8.46%) Migration
14 139 (8.46%) Service Design
15 138 (8.40%) Problem Management
16 124 (7.55%) Project Management
17 117 (7.12%) Root Cause Analysis
18 112 (6.82%) Project Delivery
19 109 (6.63%) CI/CD
Programming Languages
1 143 (8.70%) PowerShell
2 101 (6.15%) SQL
3 76 (4.63%) Python
4 46 (2.80%) JavaScript
5 31 (1.89%) Bash
6 23 (1.40%) Java
7 21 (1.28%) Shell Script
8 16 (0.97%) Korn
9 14 (0.85%) C#
10 13 (0.79%) Bicep
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) JCL
12 10 (0.61%) PL/SQL
12 10 (0.61%) REXX
13 5 (0.30%) T-SQL
14 3 (0.18%) Assembly Language
14 3 (0.18%) COBOL
14 3 (0.18%) TypeScript
14 3 (0.18%) VBScript
Qualifications
1 600 (36.52%) Security Cleared
2 454 (27.63%) SC Cleared
3 236 (14.36%) Degree
4 153 (9.31%) ITIL Certification
5 147 (8.95%) DV Cleared
6 64 (3.90%) Microsoft Certification
7 60 (3.65%) Cisco Certification
8 57 (3.47%) PMI Certification
9 50 (3.04%) Computer Science Degree
10 49 (2.98%) Azure Certification
11 48 (2.92%) PMP
12 44 (2.68%) CCNP
13 38 (2.31%) ITIL Foundation Certificate
14 36 (2.19%) CISSP
15 34 (2.07%) TOGAF Certification
16 33 (2.01%) ISEB
17 30 (1.83%) PRINCE2 Practitioner
18 22 (1.34%) AWS Certification
19 21 (1.28%) MCSE
20 17 (1.03%) CCNA
Quality Assurance & Compliance
1 134 (8.16%) SLA
2 72 (4.38%) ISO/IEC 27001
3 55 (3.35%) NIST
4 48 (2.92%) COBIT
5 45 (2.74%) GDPR
6 39 (2.37%) Data Quality
7 29 (1.77%) QA
8 26 (1.58%) GRC
9 21 (1.28%) NCSC
10 20 (1.22%) PMO
11 19 (1.16%) Cyber Essentials
12 18 (1.10%) ISO/IEC 20000
13 16 (0.97%) PCI DSS
14 12 (0.73%) Sarbanes-Oxley
15 10 (0.61%) Accessibility
15 10 (0.61%) JSP 440
16 8 (0.49%) Actionable Recommendations
16 8 (0.49%) HMG Security Policy Framework
17 7 (0.43%) Government Security Classifications
17 7 (0.43%) NIST 800
System Software
1 288 (17.53%) Active Directory
2 67 (4.08%) VMware Infrastructure
3 33 (2.01%) Docker
4 25 (1.52%) Hyper-V
5 23 (1.40%) Virtual Desktop
6 16 (0.97%) Oracle RAC
7 15 (0.91%) vSphere
8 13 (0.79%) Firmware
8 13 (0.79%) VMware ESXi
9 12 (0.73%) VMware NSX
10 7 (0.43%) Virtual Machines
11 5 (0.30%) Job Entry Subsystem
12 3 (0.18%) DFS Replication
12 3 (0.18%) IAG
12 3 (0.18%) NFS
12 3 (0.18%) PowerHA
13 2 (0.12%) BitLocker
13 2 (0.12%) Microsoft App-V
13 2 (0.12%) XenApp
13 2 (0.12%) XenDesktop
Systems Management
1 111 (6.76%) Microsoft Intune
2 90 (5.48%) Terraform
3 79 (4.81%) Ansible
4 65 (3.96%) SCCM
5 62 (3.77%) Kubernetes
6 30 (1.83%) OPNET
7 21 (1.28%) Grafana
8 19 (1.16%) SCOM
9 18 (1.10%) Single Sign-On
10 17 (1.03%) Oracle RMAN
11 15 (0.91%) FortiGate
11 15 (0.91%) Oracle Enterprise Manager
11 15 (0.91%) Prometheus
12 14 (0.85%) WSUS
13 12 (0.73%) vCenter Server
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.49%) Active Directory Federation Services
15 8 (0.49%) CASB
16 7 (0.43%) vRealize
Vendors
1 368 (22.40%) ServiceNow
2 365 (22.22%) Microsoft
3 116 (7.06%) VMware
4 95 (5.78%) Remedy
5 89 (5.42%) Oracle
6 83 (5.05%) Cisco
7 57 (3.47%) Atlassian
8 54 (3.29%) Google
9 53 (3.23%) Splunk
10 42 (2.56%) Citrix
11 36 (2.19%) Palo Alto
12 34 (2.07%) Fortinet
13 33 (2.01%) SAP
14 32 (1.95%) Red Hat
15 30 (1.83%) SolarWinds
16 27 (1.64%) BMC
17 26 (1.58%) F5
17 26 (1.58%) Salesforce
18 24 (1.46%) IBM
18 24 (1.46%) Juniper