ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 6 July 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Jul 2026
Same period 2025 Same period 2024
Rank 48 42 40
Rank change year-on-year -6 -2 +5
Contract jobs citing ITIL 1,834 1,301 1,578
As % of all contract jobs in England 4.15% 4.90% 4.24%
As % of the Processes & Methodologies category 4.87% 5.39% 4.95%
Number of daily rates quoted 1,250 797 1,040
10th Percentile £200 £213 £205
25th Percentile £381 £308 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £575
90th Percentile £675 £651 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 98 91 121
10th Percentile £17.21 £14.99 £14.16
25th Percentile £18.53 £16.40 £15.17
Median hourly rate £23.90 £25.15 £21.37
Median % change year-on-year -4.97% +17.69% +22.11%
75th Percentile £72.37 £33.88 £25.00
90th Percentile £85.08 £57.50 £42.88
UK median hourly rate £22.00 £22.05 £21.37
% change year-on-year -0.23% +3.18% +21.08%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 37,664 24,142 31,880
As % of all contract IT jobs advertised in England 85.32% 90.95% 85.66%
Number of daily rates quoted 23,703 15,518 20,682
10th Percentile £325 £300 £305
25th Percentile £419 £406 £413
Median daily rate (50th Percentile) £525 £515 £525
Median % change year-on-year +1.84% -1.90% -4.55%
75th Percentile £625 £638 £645
90th Percentile £730 £750 £750
UK median daily rate £516 £505 £525
% change year-on-year +2.18% -3.81% -4.55%
Number of hourly rates quoted 2,366 1,213 2,290
10th Percentile £15.28 £14.20 £12.79
25th Percentile £20.75 £17.88 £16.08
Median hourly rate £47.00 £25.15 £38.12
Median % change year-on-year +86.88% -34.02% -3.62%
75th Percentile £68.55 £55.00 £61.60
90th Percentile £82.25 £72.30 £72.58
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% -2.41%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 6 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 6 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 6 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -17 599 £500 - 179
South East +4 447 £510 +13.33% 207
North of England -19 319 £487 +27.42% 144
North West -9 204 £499 +20.78% 97
South West -10 185 £500 +53.85% 72
Midlands -36 153 £450 +5.88% 70
West Midlands -36 123 £450 +5.88% 38
East of England -3 100 £425 - 42
Yorkshire -29 100 £485 +31.44% 34
East Midlands -9 29 £413 -9.84% 32
North East -29 16 £440 +125.64% 14
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 116 (6.32%) SharePoint
2 69 (3.76%) Microsoft Exchange
3 61 (3.33%) Confluence
4 11 (0.60%) IIS
5 9 (0.49%) Oracle Workflow
6 6 (0.33%) Mattermost
6 6 (0.33%) Oracle Self-Service HR
6 6 (0.33%) WebSphere
7 5 (0.27%) SAS
8 4 (0.22%) Adobe Experience Manager
8 4 (0.22%) WebLogic
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) ArcGIS
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) Oracle Service Bus
10 2 (0.11%) WebSphere Application Server
10 2 (0.11%) WebSphere Portal
Applications
1 69 (3.76%) Microsoft Office
2 44 (2.40%) Microsoft Excel
3 29 (1.58%) Microsoft Project
4 23 (1.25%) MS Visio
5 12 (0.65%) Microsoft PowerPoint
6 10 (0.55%) AutoCAD
7 8 (0.44%) Revit
8 7 (0.38%) Chatbot
9 1 (0.055%) Oracle Smart View
9 1 (0.055%) Spreadsheet
Business Applications
1 58 (3.16%) Remedy ITSM
2 8 (0.44%) ContrOCC
3 6 (0.33%) Oracle HRMS
3 6 (0.33%) Primavera
4 5 (0.27%) SAP S/4HANA
5 4 (0.22%) Oracle EBS
5 4 (0.22%) Oracle ERP
5 4 (0.22%) Payment Gateway
6 3 (0.16%) Oracle Applications
6 3 (0.16%) Oracle Payables
6 3 (0.16%) Oracle Receivables
7 2 (0.11%) assyst
7 2 (0.11%) Dynamics CRM
7 2 (0.11%) Dynamics GP
7 2 (0.11%) Oracle Assets
7 2 (0.11%) Oracle Cash Management
7 2 (0.11%) Oracle EBS R12
7 2 (0.11%) Remedy AR System
7 2 (0.11%) SAP ERP
8 1 (0.055%) Eloqua
Cloud Services
1 435 (23.72%) Azure
2 299 (16.30%) Microsoft 365
3 202 (11.01%) AWS
4 142 (7.74%) Entra ID
5 92 (5.02%) Power Platform
6 76 (4.14%) SaaS
7 65 (3.54%) Azure DevOps
8 52 (2.84%) GCP
8 52 (2.84%) GitHub
9 39 (2.13%) OneDrive
10 29 (1.58%) PaaS
11 26 (1.42%) AWS Lambda
11 26 (1.42%) Serverless
12 25 (1.36%) Amazon CloudWatch
13 24 (1.31%) Amazon S3
13 24 (1.31%) Azure Monitor
13 24 (1.31%) GitHub Actions
13 24 (1.31%) IaaS
14 22 (1.20%) Datadog
14 22 (1.20%) Power Automate
Communications & Networking
1 160 (8.72%) Firewall
2 128 (6.98%) DNS
3 102 (5.56%) VPN
4 96 (5.23%) WAN
5 91 (4.96%) LAN
6 81 (4.42%) DHCP
7 74 (4.03%) TCP/IP
8 64 (3.49%) Network Security
9 52 (2.84%) Wi-Fi
10 48 (2.62%) SD-WAN
11 47 (2.56%) SSL
12 42 (2.29%) BGP
12 42 (2.29%) OSPF
13 31 (1.69%) SAN
14 28 (1.53%) Wireless
15 26 (1.42%) Cisco ASA
16 24 (1.31%) Cisco Firepower
17 22 (1.20%) BIG-IP
17 22 (1.20%) VLAN
18 20 (1.09%) MPLS
Database & Business Intelligence
1 76 (4.14%) Power BI
2 57 (3.11%) SQL Server
3 25 (1.36%) Oracle Database
4 20 (1.09%) SQL Server Integration Services
5 13 (0.71%) PostgreSQL
6 12 (0.65%) Amazon RDS
6 12 (0.65%) Oracle Reports
7 11 (0.60%) Data Warehouse
8 10 (0.55%) MySQL
8 10 (0.55%) SQL Server Reporting Services
9 8 (0.44%) NoSQL
9 8 (0.44%) Relational Database
9 8 (0.44%) Tableau
10 7 (0.38%) Metadata
10 7 (0.38%) Oracle Database 11g
10 7 (0.38%) Oracle Database 12c
11 5 (0.27%) Db2
11 5 (0.27%) MongoDB
11 5 (0.27%) Oracle BI EE
12 4 (0.22%) DTS
Development Applications
1 190 (10.36%) JIRA
2 34 (1.85%) Git
3 31 (1.69%) Jenkins
4 28 (1.53%) GitLab
5 16 (0.87%) Bitbucket
6 8 (0.44%) MSI
7 4 (0.22%) AdminStudio
7 4 (0.22%) Atlassian Bamboo
7 4 (0.22%) Browser DevTools
7 4 (0.22%) Cucumber
7 4 (0.22%) Eclipse
7 4 (0.22%) InstallShield
7 4 (0.22%) Maven
7 4 (0.22%) MLflow
7 4 (0.22%) Postman
7 4 (0.22%) REST Assured
7 4 (0.22%) ScriptRunner
8 3 (0.16%) Flyway
8 3 (0.16%) Visual Studio
9 2 (0.11%) Oracle Forms
General
1 703 (38.33%) Social Skills
2 324 (17.67%) Finance
3 287 (15.65%) Analytical Skills
4 202 (11.01%) Public Sector
5 94 (5.13%) Banking
6 80 (4.36%) Telecoms
7 70 (3.82%) Organisational Skills
8 64 (3.49%) Legal
9 52 (2.84%) Influencing Skills
10 37 (2.02%) Retail
11 34 (1.85%) Documentation Skills
12 28 (1.53%) Local Government
13 26 (1.42%) Military
14 25 (1.36%) Presentation Skills
15 21 (1.15%) Aerospace
16 18 (0.98%) Inclusion and Diversity
17 17 (0.93%) Financial Institution
18 16 (0.87%) Police
19 13 (0.71%) Front Office
19 13 (0.71%) Investment Banking
Job Titles
1 261 (14.23%) Analyst
2 151 (8.23%) Senior
3 145 (7.91%) IT Support
4 144 (7.85%) Service Manager
5 123 (6.71%) Architect
5 123 (6.71%) Support Engineer
6 117 (6.38%) Lead
7 96 (5.23%) IT Manager
8 84 (4.58%) Service Analyst
9 83 (4.53%) Consultant
10 72 (3.93%) IT Analyst
11 68 (3.71%) IT Engineer
12 64 (3.49%) Delivery Manager
13 63 (3.44%) IT Support Engineer
14 62 (3.38%) Network Engineer
15 61 (3.33%) Support Analyst
16 60 (3.27%) Project Manager
17 53 (2.89%) Transition Manager
18 52 (2.84%) Service Desk Analyst
19 49 (2.67%) Administrator
Libraries, Frameworks & Software Standards
1 100 (5.45%) REST
2 54 (2.94%) SOAP
3 35 (1.91%) Middleware
4 25 (1.36%) LDAP
5 24 (1.31%) Web Services
6 23 (1.25%) CSS
7 22 (1.20%) .NET
8 21 (1.15%) OAuth
9 20 (1.09%) HTML
10 18 (0.98%) SAML
11 16 (0.87%) 802.1X
11 16 (0.87%) ISPF
11 16 (0.87%) Oracle Fusion
12 15 (0.82%) Oracle GoldenGate
13 14 (0.76%) Microsoft Graph
14 13 (0.71%) Ajax
14 13 (0.71%) OpenID
15 12 (0.65%) AWS CDK
16 11 (0.60%) OAuth2
17 10 (0.55%) Kafka
Miscellaneous
1 136 (7.42%) CMDB
2 133 (7.25%) Onboarding
3 105 (5.73%) Data Centre
4 74 (4.03%) Product Ownership
5 62 (3.38%) Enterprise Software
6 54 (2.94%) Management Information System
7 47 (2.56%) Clustering
8 45 (2.45%) PKI
9 38 (2.07%) Self-Motivation
10 32 (1.74%) Analytical Mindset
11 31 (1.69%) Cloud Native
12 30 (1.64%) Replication
12 30 (1.64%) Security Posture
13 29 (1.58%) Mainframe
14 25 (1.36%) Driving Licence
14 25 (1.36%) Legacy Systems
15 23 (1.25%) Hybrid Cloud
16 22 (1.20%) Virtual Team
17 13 (0.71%) Distributed Systems
17 13 (0.71%) PMI
Operating Systems
1 435 (23.72%) Windows
2 127 (6.92%) Linux
3 110 (6.00%) Windows 10
4 86 (4.69%) Windows Server
5 68 (3.71%) Unix
6 51 (2.78%) Mac OS
7 42 (2.29%) Red Hat Enterprise Linux
8 40 (2.18%) Apple iOS
9 27 (1.47%) Android
10 17 (0.93%) zOS
11 13 (0.71%) Windows Server 2019
12 11 (0.60%) AIX
13 10 (0.55%) Windows Server 2016
14 8 (0.44%) Oracle Linux
14 8 (0.44%) Windows Server 2012
15 7 (0.38%) Solaris
15 7 (0.38%) VMS
16 5 (0.27%) HPUX
16 5 (0.27%) SUSE
17 4 (0.22%) OpenVMS
Processes & Methodologies
1 590 (32.17%) Service Management
2 518 (28.24%) ITSM
3 460 (25.08%) Problem-Solving
4 401 (21.86%) Agile
4 401 (21.86%) Stakeholder Management
5 354 (19.30%) Continuous Improvement
6 303 (16.52%) Change Management
7 288 (15.70%) Service Delivery
8 211 (11.50%) Stakeholder Engagement
9 202 (11.01%) DevOps
10 197 (10.74%) Customer Service
11 185 (10.09%) Incident Management
12 176 (9.60%) Roadmaps
13 154 (8.40%) Problem Management
14 143 (7.80%) Project Delivery
15 141 (7.69%) Migration
16 140 (7.63%) AI
17 135 (7.36%) Service Design
18 132 (7.20%) Root Cause Analysis
19 123 (6.71%) CI/CD
Programming Languages
1 152 (8.29%) PowerShell
2 109 (5.94%) SQL
3 84 (4.58%) Python
4 71 (3.87%) JavaScript
5 36 (1.96%) Bash
6 26 (1.42%) Java
7 21 (1.15%) PL/SQL
8 19 (1.04%) Shell Script
9 16 (0.87%) Korn
10 14 (0.76%) C#
11 10 (0.55%) Bicep
11 10 (0.55%) T-SQL
12 9 (0.49%) Groovy
12 9 (0.49%) Perl
13 7 (0.38%) Apex Code
14 4 (0.22%) JCL
14 4 (0.22%) REXX
15 3 (0.16%) SOQL
15 3 (0.16%) TypeScript
15 3 (0.16%) VBScript
Qualifications
1 641 (34.95%) Security Cleared
2 440 (23.99%) SC Cleared
3 237 (12.92%) Degree
4 192 (10.47%) DV Cleared
5 148 (8.07%) ITIL Certification
6 71 (3.87%) PMI Certification
7 67 (3.65%) Computer Science Degree
8 66 (3.60%) Cisco Certification
9 64 (3.49%) PMP
10 63 (3.44%) Microsoft Certification
11 46 (2.51%) Azure Certification
12 45 (2.45%) CCNP
13 44 (2.40%) ITIL Foundation Certificate
14 40 (2.18%) CISSP
15 28 (1.53%) BPSS Clearance
16 27 (1.47%) CCNA
17 24 (1.31%) Master's Degree
18 20 (1.09%) MCSE
19 19 (1.04%) A+ Certification
20 17 (0.93%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 171 (9.32%) SLA
2 72 (3.93%) ISO/IEC 27001
3 55 (3.00%) NIST
4 54 (2.94%) Data Quality
5 42 (2.29%) GDPR
6 38 (2.07%) QA
7 37 (2.02%) COBIT
8 30 (1.64%) PMO
9 29 (1.58%) NCSC
10 25 (1.36%) GRC
10 25 (1.36%) ISO/IEC 20000
11 14 (0.76%) PCI DSS
12 10 (0.55%) Cyber Essentials
13 9 (0.49%) Government Security Classifications
14 8 (0.44%) ISO 9001
14 8 (0.44%) Sarbanes-Oxley
15 7 (0.38%) Accessibility
16 6 (0.33%) Cyber Essentials PLUS
17 5 (0.27%) ISO/IEC 42001
17 5 (0.27%) SOC 2
System Software
1 333 (18.16%) Active Directory
2 87 (4.74%) VMware Infrastructure
3 34 (1.85%) Docker
4 25 (1.36%) Oracle RAC
5 24 (1.31%) Hyper-V
6 22 (1.20%) VMware ESXi
7 19 (1.04%) Virtual Machines
8 17 (0.93%) VMware NSX
9 16 (0.87%) Firmware
10 15 (0.82%) Virtual Desktop
11 14 (0.76%) RACF
12 13 (0.71%) vSphere
13 9 (0.49%) NFS
14 8 (0.44%) IAG
15 4 (0.22%) Microsoft App-V
16 3 (0.16%) BitLocker
16 3 (0.16%) OpenAM
16 3 (0.16%) PowerHA
16 3 (0.16%) XenDesktop
17 2 (0.11%) Job Entry Subsystem
Systems Management
1 158 (8.62%) Microsoft Intune
2 78 (4.25%) Terraform
3 75 (4.09%) Ansible
4 72 (3.93%) SCCM
5 53 (2.89%) Kubernetes
6 26 (1.42%) Oracle RMAN
7 18 (0.98%) Single Sign-On
8 17 (0.93%) Jamf Pro
9 16 (0.87%) Grafana
10 15 (0.82%) Oracle Enterprise Manager
10 15 (0.82%) SCOM
11 14 (0.76%) WSUS
12 13 (0.71%) Data Guard
12 13 (0.71%) FortiGate
12 13 (0.71%) OMEGAMON
13 12 (0.65%) Red Hat Satellite
13 12 (0.65%) vCenter Server
14 11 (0.60%) Prometheus
15 10 (0.55%) Active Directory Federation Services
16 9 (0.49%) CASB
Vendors
1 486 (26.50%) Microsoft
2 484 (26.39%) ServiceNow
3 131 (7.14%) VMware
4 103 (5.62%) Cisco
5 89 (4.85%) Oracle
6 75 (4.09%) Remedy
7 57 (3.11%) Splunk
8 47 (2.56%) Palo Alto
9 41 (2.24%) SolarWinds
10 39 (2.13%) SAP
11 38 (2.07%) Citrix
11 38 (2.07%) IBM
12 36 (1.96%) BMC
13 32 (1.74%) Juniper
14 30 (1.64%) Dynatrace
14 30 (1.64%) Fortinet
14 30 (1.64%) Red Hat
15 29 (1.58%) F5
15 29 (1.58%) Google
16 27 (1.47%) Salesforce