ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 15 May 2026, with comparisons to the same periods in the previous two years.

6 months to
15 May 2026
Same period 2025 Same period 2024
Rank 50 41 39
Rank change year-on-year -9 -2 +4
Contract jobs citing ITIL 1,656 1,196 1,697
As % of all contract jobs in England 4.07% 4.94% 4.65%
As % of the Processes & Methodologies category 4.80% 5.42% 5.38%
Number of daily rates quoted 1,114 731 1,131
10th Percentile £207 £213 £205
25th Percentile £376 £308 £325
Median daily rate (50th Percentile) £500 £459 £490
Median % change year-on-year +8.95% -6.34% +3.16%
75th Percentile £600 £588 £588
90th Percentile £694 £669 £688
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +2.70%
Number of hourly rates quoted 80 69 144
10th Percentile £17.12 £14.99 £14.00
25th Percentile £18.50 £16.25 £14.16
Median hourly rate £28.44 £21.63 £17.60
Median % change year-on-year +31.51% +22.90% -2.25%
75th Percentile £82.25 £32.50 £23.76
90th Percentile £100.55 £46.44 £45.19
UK median hourly rate £22.50 £22.05 £17.60
% change year-on-year +2.04% +25.32% -4.89%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,498 22,079 31,531
As % of all contract IT jobs advertised in England 84.70% 91.24% 86.47%
Number of daily rates quoted 22,001 14,439 20,650
10th Percentile £320 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £505 £515 £525
% change year-on-year -1.94% -1.90% -4.55%
Number of hourly rates quoted 2,129 933 2,247
10th Percentile £15.34 £14.44 £12.90
25th Percentile £20.38 £18.50 £16.00
Median hourly rate £47.00 £29.07 £36.50
Median % change year-on-year +61.68% -20.36% -2.67%
75th Percentile £67.84 £63.00 £60.00
90th Percentile £80.01 £75.00 £72.50
UK median hourly rate £42.50 £28.75 £36.50
% change year-on-year +47.83% -21.23% +0.29%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -22 516 £500 - 174
South East +8 390 £500 +11.11% 180
North of England -27 254 £489 +36.45% 98
South West -8 216 £591 +31.33% 60
North West -14 160 £538 +35.22% 47
Midlands -24 158 £450 +4.53% 74
West Midlands -29 128 £450 +2.86% 44
East of England -7 99 £363 -14.71% 47
Yorkshire -41 74 £475 +35.71% 41
East Midlands -19 29 £413 +9.13% 30
North East -9 20 £425 +117.95% 11
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 77 (4.65%) Confluence
2 69 (4.17%) SharePoint
3 63 (3.80%) Microsoft Exchange
4 17 (1.03%) IIS
5 8 (0.48%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Mattermost
7 6 (0.36%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) WebSphere
10 2 (0.12%) ArcGIS
10 2 (0.12%) CICS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.060%) Oracle Application Server
Applications
1 85 (5.13%) Microsoft Office
2 52 (3.14%) Microsoft Project
3 31 (1.87%) Microsoft Excel
4 14 (0.85%) MS Visio
5 13 (0.79%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.060%) Oracle Smart View
9 1 (0.060%) Trello
Business Applications
1 42 (2.54%) Remedy ITSM
2 10 (0.60%) Oracle EBS
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) assyst
5 4 (0.24%) Oracle Payables
5 4 (0.24%) Oracle Receivables
5 4 (0.24%) Payment Gateway
6 3 (0.18%) Oracle Applications
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) Oracle General Ledger
7 2 (0.12%) SAP ERP
8 1 (0.060%) Aareon QL
8 1 (0.060%) MIS ActiveH
8 1 (0.060%) OPENHousing
8 1 (0.060%) Oracle Assets
8 1 (0.060%) Orchard Housing
Cloud Services
1 383 (23.13%) Azure
2 221 (13.35%) Microsoft 365
3 214 (12.92%) AWS
4 108 (6.52%) Entra ID
5 81 (4.89%) GCP
6 77 (4.65%) Power Platform
7 61 (3.68%) Azure DevOps
8 59 (3.56%) SaaS
9 47 (2.84%) GitHub
10 31 (1.87%) PaaS
11 29 (1.75%) Google Workspace
11 29 (1.75%) IaaS
12 27 (1.63%) AWS Lambda
12 27 (1.63%) Serverless
13 24 (1.45%) Amazon S3
14 23 (1.39%) AWS CloudFormation
14 23 (1.39%) GitHub Actions
15 22 (1.33%) Amazon CloudWatch
15 22 (1.33%) Amazon EC2
15 22 (1.33%) Amazon EKS
Communications & Networking
1 143 (8.64%) Firewall
2 105 (6.34%) DNS
3 90 (5.43%) VPN
3 90 (5.43%) WAN
4 83 (5.01%) LAN
5 67 (4.05%) DHCP
6 58 (3.50%) Network Security
7 55 (3.32%) TCP/IP
8 50 (3.02%) SD-WAN
9 40 (2.42%) Wi-Fi
10 37 (2.23%) SAN
11 32 (1.93%) BGP
12 30 (1.81%) OSPF
13 25 (1.51%) SSL
14 21 (1.27%) VLAN
15 19 (1.15%) BIG-IP
15 19 (1.15%) Wireless
16 17 (1.03%) VoIP
17 16 (0.97%) NAS
18 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 58 (3.50%) Power BI
2 52 (3.14%) SQL Server
3 16 (0.97%) Oracle Database
4 15 (0.91%) SQL Server Integration Services
4 15 (0.91%) Tableau
5 13 (0.79%) Data Warehouse
6 12 (0.72%) Amazon RDS
6 12 (0.72%) PostgreSQL
7 11 (0.66%) Oracle Reports
8 9 (0.54%) SQL Server Reporting Services
9 7 (0.42%) Metadata
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle BI EE
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Star Schema
11 4 (0.24%) DB2
11 4 (0.24%) DTS
11 4 (0.24%) Redis
11 4 (0.24%) Relational Database
Development Applications
1 184 (11.11%) JIRA
2 35 (2.11%) Jenkins
3 34 (2.05%) GitLab
4 23 (1.39%) Git
5 14 (0.85%) Bitbucket
6 8 (0.48%) MSI
7 5 (0.30%) REST Assured
8 4 (0.24%) AdminStudio
8 4 (0.24%) Cucumber
8 4 (0.24%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) Postman
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) Visual Studio
10 2 (0.12%) git-flow
General
1 622 (37.56%) Social Skills
2 274 (16.55%) Finance
3 253 (15.28%) Analytical Skills
4 181 (10.93%) Public Sector
5 65 (3.93%) Banking
6 62 (3.74%) Organisational Skills
7 56 (3.38%) Telecoms
8 53 (3.20%) Legal
8 53 (3.20%) Military
9 35 (2.11%) Influencing Skills
9 35 (2.11%) Retail
10 34 (2.05%) Documentation Skills
11 23 (1.39%) Law
12 20 (1.21%) Aerospace
13 17 (1.03%) Presentation Skills
14 15 (0.91%) Inclusion and Diversity
14 15 (0.91%) Local Government
14 15 (0.91%) Police
15 12 (0.72%) Front Office
16 11 (0.66%) Financial Institution
Job Titles
1 213 (12.86%) Analyst
2 162 (9.78%) Architect
3 140 (8.45%) Service Manager
4 129 (7.79%) Lead
5 126 (7.61%) Senior
6 101 (6.10%) IT Support
7 90 (5.43%) Support Engineer
8 79 (4.77%) Service Analyst
9 76 (4.59%) IT Manager
10 64 (3.86%) Consultant
11 58 (3.50%) Delivery Manager
12 50 (3.02%) Network Engineer
12 50 (3.02%) Service Desk Analyst
13 49 (2.96%) IT Analyst
14 47 (2.84%) Infrastructure Engineer
14 47 (2.84%) Support Analyst
15 44 (2.66%) IT Engineer
15 44 (2.66%) Service Architect
16 42 (2.54%) Designer
17 41 (2.48%) Change Manager
Libraries, Frameworks & Software Standards
1 76 (4.59%) REST
2 44 (2.66%) SOAP
3 26 (1.57%) .NET
4 23 (1.39%) CSS
5 22 (1.33%) Middleware
6 21 (1.27%) Web Services
7 20 (1.21%) LDAP
8 18 (1.09%) Oracle Fusion
9 17 (1.03%) HTML
10 15 (0.91%) 802.1X
10 15 (0.91%) Oracle GoldenGate
11 14 (0.85%) OAuth
12 12 (0.72%) Kafka
13 11 (0.66%) AWS CDK
13 11 (0.66%) Microsoft Graph
13 11 (0.66%) SAML
14 10 (0.60%) AngularJS
14 10 (0.60%) OAuth2
15 8 (0.48%) Ajax
15 8 (0.48%) OpenID
Miscellaneous
1 108 (6.52%) CMDB
2 100 (6.04%) Onboarding
3 94 (5.68%) Product Ownership
4 85 (5.13%) Data Centre
5 55 (3.32%) Enterprise Software
6 40 (2.42%) Management Information System
7 35 (2.11%) Self-Motivation
8 33 (1.99%) PKI
9 32 (1.93%) Replication
10 31 (1.87%) Cloud Native
11 30 (1.81%) Clustering
12 28 (1.69%) Analytical Mindset
13 25 (1.51%) Virtual Team
14 24 (1.45%) Security Posture
15 22 (1.33%) Hybrid Cloud
16 20 (1.21%) Mainframe
17 18 (1.09%) Driving Licence
18 16 (0.97%) Legacy Systems
19 15 (0.91%) Operational Technology
19 15 (0.91%) PMI
Operating Systems
1 365 (22.04%) Windows
2 105 (6.34%) Linux
3 91 (5.50%) Windows 10
3 91 (5.50%) Windows Server
4 52 (3.14%) Unix
5 36 (2.17%) Mac OS
6 35 (2.11%) Apple iOS
7 30 (1.81%) Red Hat Enterprise Linux
8 28 (1.69%) Android
9 13 (0.79%) Windows Server 2016
10 11 (0.66%) Windows Server 2019
11 9 (0.54%) Ubuntu
11 9 (0.54%) zOS
12 8 (0.48%) AIX
13 7 (0.42%) Windows Server 2012
14 6 (0.36%) Oracle Linux
15 5 (0.30%) Solaris
16 4 (0.24%) HPUX
16 4 (0.24%) SUSE
16 4 (0.24%) VMS
Processes & Methodologies
1 535 (32.31%) Service Management
2 459 (27.72%) ITSM
3 376 (22.71%) Agile
4 373 (22.52%) Problem-Solving
5 296 (17.87%) Stakeholder Management
6 295 (17.81%) Continuous Improvement
7 291 (17.57%) Change Management
8 235 (14.19%) Service Delivery
9 198 (11.96%) Stakeholder Engagement
10 196 (11.84%) DevOps
11 164 (9.90%) Customer Service
12 163 (9.84%) Roadmaps
13 146 (8.82%) Incident Management
14 144 (8.70%) Problem Management
15 142 (8.57%) Service Design
16 129 (7.79%) CI/CD
17 128 (7.73%) Migration
18 119 (7.19%) Root Cause Analysis
19 105 (6.34%) Project Management
20 102 (6.16%) Project Delivery
Programming Languages
1 118 (7.13%) PowerShell
2 106 (6.40%) SQL
3 65 (3.93%) Python
4 58 (3.50%) JavaScript
5 32 (1.93%) Bash
6 26 (1.57%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Korn
9 15 (0.91%) PL/SQL
10 14 (0.85%) Bicep
11 13 (0.79%) C#
12 9 (0.54%) Groovy
12 9 (0.54%) Perl
13 8 (0.48%) JCL
13 8 (0.48%) REXX
14 6 (0.36%) Apex Code
14 6 (0.36%) T-SQL
15 3 (0.18%) Go
15 3 (0.18%) TypeScript
16 2 (0.12%) SOQL
Qualifications
1 607 (36.65%) Security Cleared
2 447 (26.99%) SC Cleared
3 206 (12.44%) Degree
4 163 (9.84%) DV Cleared
5 142 (8.57%) ITIL Certification
6 59 (3.56%) Cisco Certification
6 59 (3.56%) PMI Certification
7 55 (3.32%) Microsoft Certification
8 52 (3.14%) Computer Science Degree
9 50 (3.02%) PMP
10 45 (2.72%) Azure Certification
11 44 (2.66%) CCNP
12 33 (1.99%) CISSP
13 32 (1.93%) ITIL Foundation Certificate
13 32 (1.93%) TOGAF Certification
14 21 (1.27%) AWS Certification
15 20 (1.21%) BPSS Clearance
16 19 (1.15%) ISEB
17 18 (1.09%) Master's Degree
18 17 (1.03%) CCNA
Quality Assurance & Compliance
1 133 (8.03%) SLA
2 61 (3.68%) ISO/IEC 27001
3 54 (3.26%) NIST
4 42 (2.54%) Data Quality
5 41 (2.48%) GDPR
6 38 (2.29%) COBIT
7 30 (1.81%) QA
8 25 (1.51%) NCSC
9 22 (1.33%) GRC
10 19 (1.15%) Cyber Essentials
10 19 (1.15%) PMO
11 18 (1.09%) ISO/IEC 20000
12 13 (0.79%) PCI DSS
13 10 (0.60%) Sarbanes-Oxley
14 8 (0.48%) Accessibility
14 8 (0.48%) Actionable Recommendations
15 7 (0.42%) Cyber Essentials PLUS
15 7 (0.42%) Government Security Classifications
15 7 (0.42%) ISO/IEC 42001
16 6 (0.36%) ISO 22301
System Software
1 286 (17.27%) Active Directory
2 79 (4.77%) VMware Infrastructure
3 42 (2.54%) Docker
4 31 (1.87%) Hyper-V
5 24 (1.45%) Virtual Desktop
6 19 (1.15%) VMware ESXi
7 18 (1.09%) Oracle RAC
7 18 (1.09%) vSphere
8 12 (0.72%) Firmware
9 11 (0.66%) Virtual Machines
10 10 (0.60%) VMware NSX
11 5 (0.30%) NFS
12 4 (0.24%) Job Entry Subsystem
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) PowerHA
13 3 (0.18%) XenApp
14 2 (0.12%) RACF
Systems Management
1 109 (6.58%) Microsoft Intune
2 95 (5.74%) Terraform
3 78 (4.71%) Ansible
4 65 (3.93%) Kubernetes
5 58 (3.50%) SCCM
6 28 (1.69%) OPNET
7 24 (1.45%) Grafana
8 19 (1.15%) Oracle RMAN
8 19 (1.15%) Prometheus
9 16 (0.97%) Single Sign-On
10 15 (0.91%) Oracle Enterprise Manager
11 14 (0.85%) FortiGate
11 14 (0.85%) SCOM
12 13 (0.79%) vCenter Server
12 13 (0.79%) WSUS
13 11 (0.66%) Red Hat Satellite
14 9 (0.54%) CASB
15 8 (0.48%) Jamf Pro
15 8 (0.48%) Nessus
15 8 (0.48%) vMotion
Vendors
1 395 (23.85%) Microsoft
2 382 (23.07%) ServiceNow
3 132 (7.97%) VMware
4 87 (5.25%) Remedy
5 86 (5.19%) Cisco
6 85 (5.13%) Oracle
7 59 (3.56%) Splunk
8 50 (3.02%) Google
9 39 (2.36%) Palo Alto
10 38 (2.29%) Atlassian
10 38 (2.29%) Citrix
11 36 (2.17%) SAP
12 33 (1.99%) Red Hat
13 32 (1.93%) Fortinet
14 29 (1.75%) Dynatrace
14 29 (1.75%) SolarWinds
15 27 (1.63%) BMC
16 26 (1.57%) IBM
17 24 (1.45%) Juniper
17 24 (1.45%) Salesforce