ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 24 November 2025, with comparisons to the same periods in the previous two years.

6 months to
24 Nov 2025
Same period 2024 Same period 2023
Rank 50 44 36
Rank change year-on-year -6 -8 +12
Contract jobs citing ITIL 1,424 1,350 2,034
As % of all contract jobs in England 4.71% 4.34% 5.18%
As % of the Processes & Methodologies category 5.23% 4.97% 5.84%
Number of daily rates quoted 917 809 1,371
10th Percentile £200 £203 £208
25th Percentile £313 £325 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +5.26%
75th Percentile £575 £600 £600
90th Percentile £688 £696 £713
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 110 49 117
10th Percentile £17.59 £19.68 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £27.50 £17.50
Median % change year-on-year +7.64% +57.14% +12.90%
75th Percentile £45.46 £50.00 £32.50
90th Percentile £63.04 £69.80 £66.00
UK median hourly rate £26.44 £27.00 £17.50
% change year-on-year -2.09% +54.29% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,211 27,167 34,832
As % of all contract IT jobs advertised in England 89.94% 87.25% 88.74%
Number of daily rates quoted 17,255 16,583 23,814
10th Percentile £300 £313 £313
25th Percentile £405 £419 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £531
% change year-on-year -4.76% -1.13% -3.45%
Number of hourly rates quoted 1,796 995 1,467
10th Percentile £14.92 £15.10 £14.50
25th Percentile £17.87 £20.22 £19.06
Median hourly rate £25.15 £36.00 £45.00
Median % change year-on-year -30.14% -20.00% +25.00%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £43.90
% change year-on-year -28.14% -20.27% +25.43%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 24 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 24 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 24 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -43 399 £475 -2.86% 183
South East +8 336 £484 -0.26% 243
North of England +1 253 £384 -9.65% 109
South West +18 204 £550 +10.00% 72
North West +7 153 £450 +12.50% 49
Midlands -8 144 £425 -5.56% 79
West Midlands +1 112 £425 -5.56% 54
Yorkshire -6 91 £350 -26.32% 46
East of England -4 72 £363 -9.38% 50
East Midlands -7 32 £437 +2.82% 24
North East -18 9 £260 -57.89% 14
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (9.27%) SharePoint
2 99 (6.95%) Microsoft Exchange
3 86 (6.04%) Confluence
4 38 (2.67%) Skype for Business
5 17 (1.19%) Exchange Server 2013
6 15 (1.05%) IIS
7 13 (0.91%) Mattermost
8 10 (0.70%) Exchange Server 2003
8 10 (0.70%) Exchange Server 2007
8 10 (0.70%) Exchange Server 2010
8 10 (0.70%) Office Communications Server
8 10 (0.70%) SharePoint Server
9 5 (0.35%) Apache
9 5 (0.35%) CICS
9 5 (0.35%) Mule
10 4 (0.28%) Oracle Self-Service HR
10 4 (0.28%) Oracle Workflow
11 3 (0.21%) Tomcat
12 2 (0.14%) Apache Airflow
13 1 (0.070%) Anypoint
Applications
1 159 (11.17%) Microsoft Office
2 63 (4.42%) Microsoft Excel
3 36 (2.53%) Microsoft PowerPoint
4 33 (2.32%) MS Visio
5 25 (1.76%) Microsoft Project
6 3 (0.21%) Oracle Smart View
7 1 (0.070%) Acrobat
7 1 (0.070%) Adobe Illustrator
7 1 (0.070%) Chatbot
7 1 (0.070%) InDesign
7 1 (0.070%) Photoshop
7 1 (0.070%) ProjectWise
7 1 (0.070%) Spreadsheet
7 1 (0.070%) Trello
Business Applications
1 51 (3.58%) Remedy ITSM
2 21 (1.47%) Oracle EBS
3 11 (0.77%) Dynamics CRM
4 8 (0.56%) SAP S/4HANA
5 7 (0.49%) assyst
6 5 (0.35%) Oracle General Ledger
6 5 (0.35%) Salesforce CRM
7 4 (0.28%) Oracle EBS R12
7 4 (0.28%) Oracle HRMS
7 4 (0.28%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
8 3 (0.21%) Oracle Payables
8 3 (0.21%) Oracle Receivables
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) Sprinklr
9 2 (0.14%) SystmOne
Cloud Services
1 269 (18.89%) Azure
2 228 (16.01%) Microsoft 365
3 133 (9.34%) AWS
4 85 (5.97%) Entra ID
5 56 (3.93%) GCP
6 50 (3.51%) SaaS
7 47 (3.30%) OneDrive
8 44 (3.09%) Power Platform
9 30 (2.11%) Azure DevOps
10 19 (1.33%) PaaS
11 16 (1.12%) PowerApps
12 15 (1.05%) Dynamics 365
13 14 (0.98%) IaaS
14 13 (0.91%) Azure Sentinel
14 13 (0.91%) GitHub
15 12 (0.84%) OCI
15 12 (0.84%) Power Automate
16 11 (0.77%) Serverless
17 9 (0.63%) Microsoft Purview
17 9 (0.63%) Miro
Communications & Networking
1 120 (8.43%) DNS
2 107 (7.51%) Firewall
3 95 (6.67%) DHCP
4 92 (6.46%) VPN
5 62 (4.35%) TCP/IP
6 49 (3.44%) WAN
7 36 (2.53%) LAN
7 36 (2.53%) SAN
8 33 (2.32%) Skype
9 28 (1.97%) SD-WAN
10 24 (1.69%) Wireless
11 22 (1.54%) Network Security
11 22 (1.54%) Wi-Fi
12 20 (1.40%) VLAN
13 15 (1.05%) BGP
13 15 (1.05%) OSPF
13 15 (1.05%) SSH
13 15 (1.05%) VoIP
14 13 (0.91%) Unified Communications
15 12 (0.84%) Remote Desktop
Database & Business Intelligence
1 33 (2.32%) Power BI
2 20 (1.40%) SQL Server
3 11 (0.77%) PostgreSQL
4 10 (0.70%) Metadata
4 10 (0.70%) Relational Database
5 9 (0.63%) Amazon RDS
5 9 (0.63%) Tableau
6 7 (0.49%) Data Warehouse
6 7 (0.49%) Oracle Database
7 6 (0.42%) Oracle Reports
8 5 (0.35%) Amazon Aurora
8 5 (0.35%) DB2
9 4 (0.28%) Data Mining
9 4 (0.28%) MySQL
9 4 (0.28%) Redis
10 3 (0.21%) Electronic Patient Records
10 3 (0.21%) OLTP
10 3 (0.21%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) RDBMS
Development Applications
1 148 (10.39%) JIRA
2 21 (1.47%) Jenkins
3 13 (0.91%) Git
4 9 (0.63%) GitLab
5 8 (0.56%) MSI
6 7 (0.49%) Bitbucket
6 7 (0.49%) Postman
7 6 (0.42%) AdminStudio
7 6 (0.42%) Sonatype Nexus
8 5 (0.35%) Rational DOORS
9 3 (0.21%) InstallShield
9 3 (0.21%) Liquibase
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.070%) Eclipse
11 1 (0.070%) Fiddler
11 1 (0.070%) GCC
11 1 (0.070%) Selenium
11 1 (0.070%) SoapUI
11 1 (0.070%) Team Foundation Server
General
1 664 (46.63%) Social Skills
2 295 (20.72%) Finance
3 247 (17.35%) Analytical Skills
4 175 (12.29%) Public Sector
5 74 (5.20%) Banking
6 60 (4.21%) Military
7 57 (4.00%) Telecoms
8 47 (3.30%) Documentation Skills
9 44 (3.09%) Organisational Skills
10 43 (3.02%) Legal
11 34 (2.39%) Influencing Skills
12 30 (2.11%) Presentation Skills
13 29 (2.04%) Manufacturing
14 21 (1.47%) Retail
15 20 (1.40%) Marketing
16 19 (1.33%) Law
17 15 (1.05%) Local Government
18 14 (0.98%) Electronics
19 13 (0.91%) Inclusion and Diversity
20 12 (0.84%) Financial Institution
Job Titles
1 262 (18.40%) Analyst
2 171 (12.01%) Architect
3 153 (10.74%) Lead
4 115 (8.08%) Support Engineer
5 103 (7.23%) IT Support
6 97 (6.81%) Service Manager
6 97 (6.81%) Support Analyst
7 83 (5.83%) Senior
8 69 (4.85%) Consultant
9 59 (4.14%) Desktop Support
10 56 (3.93%) Service Architect
11 52 (3.65%) Infrastructure Engineer
12 50 (3.51%) Service Analyst
13 48 (3.37%) 2nd Line Support
13 48 (3.37%) IT Analyst
14 45 (3.16%) IT Manager
15 43 (3.02%) Administrator
16 36 (2.53%) Applications Support
16 36 (2.53%) Solutions Architect
17 35 (2.46%) Delivery Manager
Libraries, Frameworks & Software Standards
1 36 (2.53%) REST
2 20 (1.40%) .NET
3 19 (1.33%) SOAP
4 15 (1.05%) Middleware
5 13 (0.91%) Web Services
6 12 (0.84%) LDAP
7 9 (0.63%) Lightning Web Components
8 8 (0.56%) CSS
8 8 (0.56%) HTML
9 7 (0.49%) Oracle Fusion
9 7 (0.49%) RESTful
10 6 (0.42%) AngularJS
10 6 (0.42%) Kafka
10 6 (0.42%) Software Packaging
11 5 (0.35%) Elastic Stack
11 5 (0.35%) SAML
11 5 (0.35%) XML
12 4 (0.28%) ARM Templates
12 4 (0.28%) Keycloak
13 3 (0.21%) Oracle GoldenGate
Miscellaneous
1 62 (4.35%) Management Information System
2 55 (3.86%) Onboarding
3 53 (3.72%) CMDB
4 50 (3.51%) Data Centre
5 47 (3.30%) Product Ownership
6 44 (3.09%) Virtual Team
7 33 (2.32%) Enterprise Software
7 33 (2.32%) PKI
8 29 (2.04%) Self-Motivation
9 26 (1.83%) Analytical Mindset
10 23 (1.62%) Replication
11 22 (1.54%) Video Conferencing
12 21 (1.47%) Mainframe
13 20 (1.40%) iPhone
14 19 (1.33%) Driving Licence
14 19 (1.33%) NHS
15 16 (1.12%) iPad
16 14 (0.98%) Hybrid Cloud
17 13 (0.91%) Security Posture
17 13 (0.91%) Tandem
Operating Systems
1 380 (26.69%) Windows
2 115 (8.08%) Linux
3 98 (6.88%) Windows 10
4 84 (5.90%) Windows Server
5 44 (3.09%) Mac OS
6 35 (2.46%) Unix
7 25 (1.76%) Apple iOS
8 21 (1.47%) Windows Server 2012
9 20 (1.40%) Red Hat Enterprise Linux
10 19 (1.33%) Android
11 16 (1.12%) Windows Server 2016
12 14 (0.98%) Windows Server 2003
13 9 (0.63%) Windows Server 2019
14 7 (0.49%) CentOS
14 7 (0.49%) Ubuntu
14 7 (0.49%) zOS
15 6 (0.42%) Mac OS X
16 4 (0.28%) Debian
16 4 (0.28%) Windows Server 2008
17 3 (0.21%) Windows 7
Processes & Methodologies
1 524 (36.80%) Service Management
2 386 (27.11%) ITSM
3 318 (22.33%) Agile
4 313 (21.98%) Problem-Solving
5 270 (18.96%) Change Management
6 231 (16.22%) Stakeholder Management
7 226 (15.87%) Service Delivery
8 212 (14.89%) Continuous Improvement
9 195 (13.69%) Customer Service
10 160 (11.24%) Stakeholder Engagement
11 141 (9.90%) DevOps
12 139 (9.76%) Project Management
13 136 (9.55%) Roadmaps
14 133 (9.34%) Problem Management
15 126 (8.85%) Project Delivery
16 117 (8.22%) Service Design
17 111 (7.79%) Incident Management
18 104 (7.30%) Migration
19 96 (6.74%) Computer Science
20 90 (6.32%) TOGAF
Programming Languages
1 146 (10.25%) PowerShell
2 116 (8.15%) SQL
3 87 (6.11%) Python
4 30 (2.11%) Bash
5 25 (1.76%) JavaScript
6 24 (1.69%) Shell Script
7 21 (1.47%) Java
8 10 (0.70%) Perl
9 7 (0.49%) C#
10 6 (0.42%) Apex Code
10 6 (0.42%) VBScript
11 5 (0.35%) Bicep
12 4 (0.28%) Groovy
12 4 (0.28%) JCL
12 4 (0.28%) PL/SQL
12 4 (0.28%) REXX
13 3 (0.21%) COBOL
13 3 (0.21%) PHP
14 2 (0.14%) T-SQL
14 2 (0.14%) VB.NET
Qualifications
1 431 (30.27%) Security Cleared
2 335 (23.53%) SC Cleared
3 258 (18.12%) Degree
4 142 (9.97%) ITIL Certification
5 101 (7.09%) Microsoft Certification
6 71 (4.99%) DV Cleared
7 51 (3.58%) ITIL Foundation Certificate
8 49 (3.44%) Computer Science Degree
9 40 (2.81%) Cisco Certification
10 39 (2.74%) Azure Certification
11 38 (2.67%) A+ Certification
12 35 (2.46%) PMI Certification
13 31 (2.18%) CCNP
14 30 (2.11%) PMP
15 26 (1.83%) ISEB
15 26 (1.83%) MCSE
16 25 (1.76%) TOGAF Certification
17 22 (1.54%) CISSP
18 20 (1.40%) PRINCE2 Practitioner
19 18 (1.26%) CCNA
Quality Assurance & Compliance
1 122 (8.57%) SLA
2 59 (4.14%) GDPR
3 52 (3.65%) ISO/IEC 27001
4 44 (3.09%) COBIT
5 37 (2.60%) ISO/IEC 20000
6 32 (2.25%) QA
7 18 (1.26%) NIST
8 17 (1.19%) GRC
9 11 (0.77%) Data Quality
9 11 (0.77%) ISO 9001
9 11 (0.77%) PMO
10 10 (0.70%) Accessibility
10 10 (0.70%) JSP 440
11 8 (0.56%) HMG Security Policy Framework
11 8 (0.56%) Sarbanes-Oxley
12 6 (0.42%) ISO/IEC 19770
12 6 (0.42%) NCSC
12 6 (0.42%) PCI DSS
13 5 (0.35%) Cyber Essentials
14 4 (0.28%) ISO 22301
System Software
1 265 (18.61%) Active Directory
2 59 (4.14%) VMware Infrastructure
3 32 (2.25%) Hyper-V
4 14 (0.98%) Docker
4 14 (0.98%) Virtual Desktop
5 10 (0.70%) Brightmail
5 10 (0.70%) ISA Server
5 10 (0.70%) VMware ESXi
6 7 (0.49%) Microsoft App-V
6 7 (0.49%) vSphere
7 6 (0.42%) Firmware
8 5 (0.35%) Microsoft Virtual Server
8 5 (0.35%) Terminal Services
8 5 (0.35%) Virtual Servers
9 4 (0.28%) RACF
9 4 (0.28%) Virtual Machines
10 3 (0.21%) Job Entry Subsystem
10 3 (0.21%) Oracle RAC
10 3 (0.21%) VMware NSX
11 2 (0.14%) BitLocker
Systems Management
1 99 (6.95%) Microsoft Intune
2 95 (6.67%) SCCM
3 51 (3.58%) Ansible
4 45 (3.16%) Terraform
5 35 (2.46%) SCOM
6 29 (2.04%) Kubernetes
7 21 (1.47%) HP SiteScope
8 20 (1.40%) OPNET
9 15 (1.05%) WSUS
10 12 (0.84%) Microsoft Clustering
11 11 (0.77%) Single Sign-On
12 10 (0.70%) NetBackup
12 10 (0.70%) vCenter Server
13 9 (0.63%) Red Hat Satellite
14 8 (0.56%) Grafana
14 8 (0.56%) Jamf Pro
15 7 (0.49%) Active Directory Federation Services
16 6 (0.42%) Nessus
16 6 (0.42%) Prometheus
17 4 (0.28%) HP Quality Center
Vendors
1 460 (32.30%) Microsoft
2 275 (19.31%) ServiceNow
3 89 (6.25%) VMware
4 86 (6.04%) Remedy
5 75 (5.27%) Oracle
6 68 (4.78%) Cisco
7 47 (3.30%) Splunk
8 42 (2.95%) Atlassian
9 41 (2.88%) Citrix
9 41 (2.88%) Salesforce
10 40 (2.81%) Google
11 37 (2.60%) SAP
12 30 (2.11%) Red Hat
13 24 (1.69%) IBM
14 21 (1.47%) F5
14 21 (1.47%) HP
14 21 (1.47%) Palo Alto
15 20 (1.40%) SolarWinds
16 18 (1.26%) CheckPoint
17 17 (1.19%) Apple