ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 29 January 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Jan 2026
Same period 2025 Same period 2024
Rank 52 42 33
Rank change year-on-year -10 -9 +15
Contract jobs citing ITIL 1,470 1,234 1,956
As % of all contract jobs in England 4.47% 4.64% 5.25%
As % of the Processes & Methodologies category 5.09% 5.19% 6.00%
Number of daily rates quoted 957 720 1,339
10th Percentile £190 £200 £205
25th Percentile £313 £277 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.40%
75th Percentile £588 £600 £600
90th Percentile £700 £696 £700
UK median daily rate £475 £473 £500
% change year-on-year +0.53% -5.50% +9.89%
Number of hourly rates quoted 94 50 124
10th Percentile £16.89 £16.25 £13.41
25th Percentile £18.50 £21.30 £14.16
Median hourly rate £23.66 £26.31 £17.72
Median % change year-on-year -10.09% +48.47% +14.34%
75th Percentile £45.46 £36.50 £32.50
90th Percentile £60.00 £68.88 £60.18
UK median hourly rate £22.27 £25.56 £17.50
% change year-on-year -12.90% +46.07% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,878 23,799 32,593
As % of all contract IT jobs advertised in England 87.87% 89.45% 87.54%
Number of daily rates quoted 18,472 14,557 21,833
10th Percentile £305 £310 £300
25th Percentile £410 £413 £415
Median daily rate (50th Percentile) £501 £525 £530
Median % change year-on-year -4.67% -0.94% -3.64%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,785 763 1,818
10th Percentile £15.04 £15.62 £13.99
25th Percentile £17.87 £21.00 £17.02
Median hourly rate £25.15 £34.00 £36.50
Median % change year-on-year -26.03% -6.85% +4.29%
75th Percentile £60.00 £63.75 £62.50
90th Percentile £70.00 £75.00 £75.00
UK median hourly rate £25.15 £32.50 £35.96
% change year-on-year -22.62% -9.62% +10.65%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 29 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 29 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 29 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -37 406 £475 -5.35% 123
South East +2 311 £450 - 202
North of England -14 251 £450 +12.50% 112
South West +8 245 £560 +12.00% 81
North West -4 152 £467 +18.29% 59
Midlands -13 146 £410 -2.96% 89
West Midlands -5 108 £400 -11.11% 54
East of England 0 96 £363 -12.12% 55
Yorkshire -19 81 £445 +4.76% 39
East Midlands -15 38 £419 +35.08% 34
North East -16 18 £450 -6.01% 15
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 112 (7.62%) SharePoint
2 87 (5.92%) Microsoft Exchange
3 85 (5.78%) Confluence
4 31 (2.11%) Skype for Business
5 17 (1.16%) IIS
6 13 (0.88%) Mattermost
7 11 (0.75%) Exchange Server 2013
8 8 (0.54%) Apache
9 4 (0.27%) Exchange Server 2003
9 4 (0.27%) Exchange Server 2007
9 4 (0.27%) Exchange Server 2010
9 4 (0.27%) Office Communications Server
9 4 (0.27%) SharePoint Server
10 3 (0.20%) CICS
11 2 (0.14%) ArcGIS
11 2 (0.14%) CMS
11 2 (0.14%) Mule
11 2 (0.14%) Oracle Spatial
11 2 (0.14%) SAS
12 1 (0.068%) Drupal
Applications
1 141 (9.59%) Microsoft Office
2 45 (3.06%) Microsoft Excel
3 38 (2.59%) Microsoft Project
4 28 (1.90%) Microsoft PowerPoint
5 18 (1.22%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.20%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 48 (3.27%) Remedy ITSM
2 24 (1.63%) Oracle EBS
3 9 (0.61%) Dynamics CRM
4 8 (0.54%) Maximo
5 7 (0.48%) SAP S/4HANA
6 6 (0.41%) assyst
7 5 (0.34%) Oracle General Ledger
8 4 (0.27%) Oracle Payables
8 4 (0.27%) Oracle Receivables
9 3 (0.20%) Kondor
9 3 (0.20%) Oracle EBS R12
10 2 (0.14%) DELMIA
10 2 (0.14%) Oracle Cash Management
10 2 (0.14%) Oracle FAH
10 2 (0.14%) Oracle Financials
10 2 (0.14%) Oracle Subledger Accounting
10 2 (0.14%) SystmOne
11 1 (0.068%) Aareon QL
11 1 (0.068%) FLEXCUBE
11 1 (0.068%) Orchard Housing
Cloud Services
1 336 (22.86%) Azure
2 221 (15.03%) Microsoft 365
3 184 (12.52%) AWS
4 98 (6.67%) Entra ID
5 87 (5.92%) GCP
6 50 (3.40%) SaaS
7 45 (3.06%) OneDrive
8 44 (2.99%) Power Platform
9 40 (2.72%) Azure DevOps
10 23 (1.56%) Google Workspace
11 22 (1.50%) IaaS
11 22 (1.50%) PaaS
12 19 (1.29%) PowerApps
13 16 (1.09%) Azure Monitor
13 16 (1.09%) GitHub
13 16 (1.09%) OpenShift
14 15 (1.02%) AWS CloudFormation
14 15 (1.02%) Azure ExpressRoute
15 14 (0.95%) Dynamics 365
15 14 (0.95%) Serverless
Communications & Networking
1 110 (7.48%) DNS
2 99 (6.73%) Firewall
2 99 (6.73%) VPN
3 87 (5.92%) DHCP
4 60 (4.08%) WAN
5 54 (3.67%) LAN
5 54 (3.67%) TCP/IP
6 37 (2.52%) SD-WAN
7 32 (2.18%) Skype
8 26 (1.77%) VLAN
8 26 (1.77%) Wi-Fi
9 24 (1.63%) Network Security
10 22 (1.50%) VoIP
11 21 (1.43%) SAN
12 15 (1.02%) SSH
12 15 (1.02%) Wireless
13 14 (0.95%) Unified Communications
14 12 (0.82%) BGP
15 10 (0.68%) OSPF
16 9 (0.61%) NetScaler
Database & Business Intelligence
1 29 (1.97%) Power BI
2 20 (1.36%) SQL Server
3 14 (0.95%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 6 (0.41%) Metadata
5 6 (0.41%) Oracle Database
6 5 (0.34%) Amazon Aurora
6 5 (0.34%) Oracle Reports
6 5 (0.34%) Star Schema
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Lake
7 4 (0.27%) Data Warehouse
7 4 (0.27%) Redis
7 4 (0.27%) Relational Database
8 3 (0.20%) DB2
8 3 (0.20%) Electronic Patient Records
9 2 (0.14%) Data Mining
9 2 (0.14%) Oracle Exadata
9 2 (0.14%) SQL Server Reporting Services
Development Applications
1 143 (9.73%) JIRA
2 20 (1.36%) Jenkins
3 12 (0.82%) GitLab
4 10 (0.68%) Git
5 6 (0.41%) MSI
6 3 (0.20%) AdminStudio
6 3 (0.20%) IBM UrbanCode
6 3 (0.20%) InstallShield
6 3 (0.20%) JMeter
6 3 (0.20%) Liquibase
6 3 (0.20%) Postman
6 3 (0.20%) Rational DOORS
6 3 (0.20%) Sonatype Nexus
7 2 (0.14%) Bitbucket
7 2 (0.14%) git-flow
7 2 (0.14%) JUnit
7 2 (0.14%) Mockito
8 1 (0.068%) Oracle Forms
8 1 (0.068%) Toad
8 1 (0.068%) Visual Studio
General
1 633 (43.06%) Social Skills
2 251 (17.07%) Analytical Skills
3 248 (16.87%) Finance
4 185 (12.59%) Public Sector
5 70 (4.76%) Military
6 63 (4.29%) Banking
7 60 (4.08%) Organisational Skills
8 58 (3.95%) Telecoms
9 49 (3.33%) Legal
10 47 (3.20%) Documentation Skills
11 33 (2.24%) Influencing Skills
12 28 (1.90%) Manufacturing
13 26 (1.77%) Retail
14 23 (1.56%) Law
15 20 (1.36%) Presentation Skills
16 16 (1.09%) Marketing
17 14 (0.95%) Inclusion and Diversity
18 12 (0.82%) Electronics
18 12 (0.82%) Local Government
19 9 (0.61%) Billing
Job Titles
1 241 (16.39%) Analyst
2 179 (12.18%) Lead
3 176 (11.97%) Architect
4 113 (7.69%) Service Manager
5 96 (6.53%) IT Support
6 90 (6.12%) Support Engineer
7 89 (6.05%) Support Analyst
8 66 (4.49%) Senior
9 65 (4.42%) Consultant
10 64 (4.35%) Service Analyst
11 58 (3.95%) Infrastructure Engineer
12 48 (3.27%) IT Analyst
12 48 (3.27%) Service Architect
13 44 (2.99%) Service Desk Analyst
14 39 (2.65%) 2nd Line Support
15 38 (2.59%) IT Manager
16 37 (2.52%) Administrator
16 37 (2.52%) Technical Support
17 36 (2.45%) Desktop Support
18 34 (2.31%) IT Engineer
Libraries, Frameworks & Software Standards
1 46 (3.13%) REST
2 26 (1.77%) SOAP
3 17 (1.16%) .NET
4 16 (1.09%) Middleware
5 14 (0.95%) LDAP
6 11 (0.75%) ARM Templates
7 9 (0.61%) CSS
8 8 (0.54%) HTML
8 8 (0.54%) Oracle Fusion
9 7 (0.48%) Elastic Stack
9 7 (0.48%) Kafka
10 6 (0.41%) AngularJS
11 5 (0.34%) Ajax
12 4 (0.27%) Keycloak
12 4 (0.27%) SAML
12 4 (0.27%) Software Packaging
13 3 (0.20%) ISPF
13 3 (0.20%) Microsoft Graph
13 3 (0.20%) OAuth
13 3 (0.20%) RabbitMQ
Miscellaneous
1 78 (5.31%) CMDB
2 65 (4.42%) Onboarding
3 56 (3.81%) Product Ownership
4 52 (3.54%) Data Centre
5 49 (3.33%) Management Information System
6 42 (2.86%) Enterprise Software
7 40 (2.72%) Virtual Team
8 39 (2.65%) Self-Motivation
9 35 (2.38%) PKI
10 28 (1.90%) Analytical Mindset
11 22 (1.50%) Cloud Native
12 20 (1.36%) Driving Licence
12 20 (1.36%) Hybrid Cloud
13 19 (1.29%) Mainframe
13 19 (1.29%) Replication
14 18 (1.22%) NHS
15 15 (1.02%) PMI
15 15 (1.02%) Smartphone
16 14 (0.95%) Video Conferencing
17 13 (0.88%) iPhone
Operating Systems
1 370 (25.17%) Windows
2 109 (7.41%) Linux
3 106 (7.21%) Windows 10
4 79 (5.37%) Windows Server
5 32 (2.18%) Mac OS
6 28 (1.90%) Unix
7 27 (1.84%) Apple iOS
8 24 (1.63%) Android
9 17 (1.16%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 8 (0.54%) Ubuntu
11 8 (0.54%) Windows Server 2003
11 8 (0.54%) Windows Server 2019
12 6 (0.41%) Windows Server 2016
12 6 (0.41%) zOS
13 4 (0.27%) CentOS
13 4 (0.27%) Windows Server 2008
14 3 (0.20%) AIX
14 3 (0.20%) Debian
15 2 (0.14%) Solaris
Processes & Methodologies
1 502 (34.15%) Service Management
2 433 (29.46%) ITSM
3 337 (22.93%) Problem-Solving
4 329 (22.38%) Agile
5 300 (20.41%) Change Management
6 250 (17.01%) Continuous Improvement
7 238 (16.19%) Stakeholder Management
8 236 (16.05%) Service Delivery
9 194 (13.20%) Customer Service
10 189 (12.86%) Stakeholder Engagement
11 157 (10.68%) DevOps
12 155 (10.54%) Problem Management
13 140 (9.52%) Project Management
14 131 (8.91%) Roadmaps
15 127 (8.64%) Incident Management
16 122 (8.30%) Service Design
17 112 (7.62%) Migration
18 108 (7.35%) Project Delivery
19 105 (7.14%) Root Cause Analysis
20 98 (6.67%) TOGAF
Programming Languages
1 152 (10.34%) PowerShell
2 100 (6.80%) SQL
3 86 (5.85%) Python
4 32 (2.18%) JavaScript
5 28 (1.90%) Bash
6 20 (1.36%) Shell Script
7 16 (1.09%) Java
8 13 (0.88%) Perl
9 12 (0.82%) Bicep
10 6 (0.41%) C#
10 6 (0.41%) JCL
10 6 (0.41%) REXX
10 6 (0.41%) VBScript
11 5 (0.34%) Groovy
11 5 (0.34%) PL/SQL
12 3 (0.20%) Assembly Language
12 3 (0.20%) COBOL
12 3 (0.20%) HLASM
13 2 (0.14%) Apex Code
13 2 (0.14%) Go
Qualifications
1 476 (32.38%) Security Cleared
2 362 (24.63%) SC Cleared
3 228 (15.51%) Degree
4 146 (9.93%) ITIL Certification
5 104 (7.07%) DV Cleared
6 84 (5.71%) Microsoft Certification
7 47 (3.20%) Azure Certification
8 46 (3.13%) Computer Science Degree
9 45 (3.06%) ITIL Foundation Certificate
9 45 (3.06%) PMI Certification
10 39 (2.65%) Cisco Certification
11 36 (2.45%) PMP
12 35 (2.38%) TOGAF Certification
13 33 (2.24%) A+ Certification
13 33 (2.24%) CCNP
14 30 (2.04%) ISEB
15 22 (1.50%) AWS Certification
15 22 (1.50%) PRINCE2 Practitioner
16 21 (1.43%) CISSP
16 21 (1.43%) MCSE
Quality Assurance & Compliance
1 130 (8.84%) SLA
2 57 (3.88%) ISO/IEC 27001
3 41 (2.79%) COBIT
4 37 (2.52%) GDPR
5 31 (2.11%) NIST
6 27 (1.84%) QA
7 22 (1.50%) Data Quality
8 21 (1.43%) GRC
9 18 (1.22%) Cyber Essentials
10 14 (0.95%) NCSC
11 12 (0.82%) Sarbanes-Oxley
12 11 (0.75%) ISO/IEC 20000
12 11 (0.75%) JSP 440
13 9 (0.61%) PCI DSS
14 8 (0.54%) HMG Security Policy Framework
14 8 (0.54%) NIST 800
14 8 (0.54%) PMO
15 7 (0.48%) Accessibility
16 6 (0.41%) Actionable Recommendations
16 6 (0.41%) ISO 22301
System Software
1 281 (19.12%) Active Directory
2 71 (4.83%) VMware Infrastructure
3 38 (2.59%) Hyper-V
4 26 (1.77%) Virtual Desktop
5 25 (1.70%) Docker
6 12 (0.82%) vSphere
7 8 (0.54%) VMware ESXi
8 7 (0.48%) Firmware
8 7 (0.48%) Microsoft App-V
9 6 (0.41%) VMware NSX
10 5 (0.34%) Microsoft Virtual Server
10 5 (0.34%) Virtual Machines
10 5 (0.34%) Virtual Servers
11 4 (0.27%) BitLocker
11 4 (0.27%) Brightmail
11 4 (0.27%) ISA Server
12 3 (0.20%) DFS Replication
12 3 (0.20%) Job Entry Subsystem
13 2 (0.14%) Oracle RAC
13 2 (0.14%) XenApp
Systems Management
1 103 (7.01%) Microsoft Intune
2 97 (6.60%) SCCM
3 73 (4.97%) Terraform
4 66 (4.49%) Ansible
5 51 (3.47%) Kubernetes
6 39 (2.65%) SCOM
7 32 (2.18%) OPNET
8 21 (1.43%) HP SiteScope
9 18 (1.22%) Grafana
9 18 (1.22%) WSUS
10 14 (0.95%) Prometheus
11 13 (0.88%) Red Hat Satellite
12 11 (0.75%) Single Sign-On
12 11 (0.75%) vCenter Server
13 9 (0.61%) Jamf Pro
14 7 (0.48%) Active Directory Federation Services
15 6 (0.41%) FortiGate
15 6 (0.41%) Microsoft Clustering
16 5 (0.34%) vRealize
17 4 (0.27%) Rancher
Vendors
1 406 (27.62%) Microsoft
2 280 (19.05%) ServiceNow
3 117 (7.96%) VMware
4 92 (6.26%) Remedy
5 61 (4.15%) Google
6 60 (4.08%) Cisco
6 60 (4.08%) Oracle
7 50 (3.40%) Splunk
8 49 (3.33%) Atlassian
9 38 (2.59%) Citrix
10 33 (2.24%) SAP
11 31 (2.11%) IBM
12 30 (2.04%) Red Hat
12 30 (2.04%) Salesforce
13 26 (1.77%) Dynatrace
14 22 (1.50%) Palo Alto
15 20 (1.36%) SolarWinds
16 19 (1.29%) Fortinet
17 17 (1.16%) BMC
17 17 (1.16%) Veeam