Period
to 18 August 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 40 36 23
Rank change year-on-year -4 -13 +1
Contract jobs citing ITIL 5,126 4,872 6,902
As % of all contract IT jobs advertised in England 5.45% 5.48% 6.87%
As % of the Processes & Methodologies category 6.31% 6.39% 8.08%
Number of daily rates quoted 3,237 3,076 4,403
England median daily rate £410 £400 £375
Median daily rate % change year-on-year +2.50% +6.67% +3.45%
10th Percentile £165 £170 £200
90th Percentile £588 £575 £563
UK median daily rate £400 £400 £375
% change year-on-year - +6.67% +3.88%
Number of hourly rates quoted 360 330 386
England median hourly rate £16.00 £15.50 £17.50
Median hourly rate % change year-on-year +3.23% -11.43% +9.38%
10th Percentile £11.50 £10.50 £11.25
90th Percentile £40.03 £35.00 £37.00
UK median hourly rate £16.00 £16.00 £17.50
% change year-on-year - -8.57% +9.38%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 81,218 76,262 85,473
As % of all contract IT jobs advertised in England 86.32% 85.77% 85.03%
Number of daily rates quoted 54,079 50,304 57,039
England median daily rate £463 £450 £425
Median daily rate % change year-on-year +2.78% +5.88% +3.66%
10th Percentile £300 £281 £264
90th Percentile £638 £625 £607
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 2,192 1,892 2,068
England median hourly rate £21.50 £24.00 £23.50
Median hourly rate % change year-on-year -10.42% +2.13% +9.05%
10th Percentile £11.25 £11.25 £11.69
90th Percentile £50.00 £50.00 £47.83
UK median hourly rate £21.02 £25.00 £23.50
% change year-on-year -15.92% +6.38% +8.60%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 18 August 2018.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 18 August 2018.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 1,907 £450 +5.88% 273
South East -9 1,126 £400 - 177
North of England +6 778 £375 +7.14% 218
Midlands 0 584 £388 +13.14% 139
North West +9 438 £375 +4.17% 129
West Midlands +4 393 £400 +14.29% 96
East of England +18 390 £375 +7.14% 80
South West +4 337 £395 -1.25% 77
Yorkshire +5 219 £400 +14.29% 73
East Midlands -5 189 £370 +13.85% 42
North East -9 124 £350 +6.06% 16
South Coast - 1 £500 -
ITIL
UK

For the 6 months to 18 August 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,544 (30.12%) Windows
2 1,328 (25.91%) Service Management
3 1,291 (25.19%) Microsoft
4 1,130 (22.04%) Active Directory
5 929 (18.12%) Finance
6 839 (16.37%) Agile Software Development
7 764 (14.90%) Security Cleared
8 697 (13.60%) ITSM
9 680 (13.27%) ITIL V3
10 648 (12.64%) Change Management
11 645 (12.58%) Project Management
12 636 (12.41%) Service Delivery
13 631 (12.31%) VMware
14 600 (11.71%) Cisco
15 584 (11.39%) SC Cleared
16 582 (11.35%) PRINCE2
17 565 (11.02%) Microsoft Office
18 539 (10.52%) ITIL Certification
19 526 (10.26%) Office 365
20 523 (10.20%) Windows Server
20 523 (10.20%) Problem-Solving
21 508 (9.91%) ServiceNow
22 507 (9.89%) Stakeholder Management
23 502 (9.79%) Analytical Skills
24 470 (9.17%) Firewall
25 468 (9.13%) Linux
26 450 (8.78%) Windows 7
27 447 (8.72%) Degree
28 428 (8.35%) VMware Infrastructure
29 423 (8.25%) SCCM

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 269 (5.25%) MS Exchange
2 258 (5.03%) SharePoint
3 176 (3.43%) Skype for Business
4 121 (2.36%) Exchange Server 2010
5 119 (2.32%) IIS
6 90 (1.76%) Apache
7 70 (1.37%) Tomcat
8 52 (1.01%) Exchange Server 2013
9 48 (0.94%) Confluence
10 44 (0.86%) WebSphere
11 40 (0.78%) JBoss
12 38 (0.74%) SharePoint 2013
13 32 (0.62%) OpenStack
14 31 (0.60%) Exchange Server 2007
15 28 (0.55%) Blackberry Enterprise Server
16 27 (0.53%) CMS
16 27 (0.53%) nginx
17 17 (0.33%) SharePoint 2010
17 17 (0.33%) WebLogic
18 15 (0.29%) IBM Notes
Applications
1 565 (11.02%) Microsoft Office
2 215 (4.19%) Microsoft Excel
3 136 (2.65%) MS Visio
4 116 (2.26%) Microsoft PowerPoint
5 109 (2.13%) Microsoft Project
6 11 (0.21%) Spreadsheet
7 5 (0.098%) Adobe Creative Suite
7 5 (0.098%) InfoPath
8 4 (0.078%) PTC Creo
8 4 (0.078%) Windchill
9 3 (0.059%) Photoshop
10 2 (0.039%) Acrobat
11 1 (0.020%) Adobe After Effects
11 1 (0.020%) Adobe Captivate
11 1 (0.020%) Adobe Illustrator
11 1 (0.020%) Adobe Premiere
11 1 (0.020%) AutoCAD
11 1 (0.020%) CATIA
11 1 (0.020%) Final Cut Pro
11 1 (0.020%) InDesign
Business Applications
1 64 (1.25%) Remedy ITSM
2 24 (0.47%) Dynamics CRM
3 15 (0.29%) Dynamics AX
4 12 (0.23%) assyst
5 10 (0.20%) SAP HR
6 9 (0.18%) Oracle Applications
7 8 (0.16%) SAP IS-U
8 7 (0.14%) Oracle Retail
8 7 (0.14%) SAP Oil and Gas
8 7 (0.14%) Servitor
9 6 (0.12%) Oracle EBS
9 6 (0.12%) Payment Gateway
10 5 (0.098%) BusinessWorks
10 5 (0.098%) SAP ERP
11 4 (0.078%) Dynamics NAV
11 4 (0.078%) Oracle Payroll
11 4 (0.078%) SAP GTS
11 4 (0.078%) SAP HCM
11 4 (0.078%) SAP Payroll
11 4 (0.078%) Unit4 Business World
Cloud Services
1 526 (10.26%) Office 365
2 386 (7.53%) Microsoft Azure
3 276 (5.38%) Amazon AWS
4 111 (2.17%) SaaS
5 96 (1.87%) PaaS
6 94 (1.83%) IaaS
7 38 (0.74%) Azure Active Directory
8 35 (0.68%) AWS CloudFormation
9 34 (0.66%) Cloud Computing
10 25 (0.49%) OneDrive
10 25 (0.49%) Yammer
11 24 (0.47%) GitHub
12 16 (0.31%) Serverless
13 15 (0.29%) Mimecast
14 13 (0.25%) G Suite
15 12 (0.23%) Google Cloud Platform
15 12 (0.23%) Slack
16 11 (0.21%) Dynamics 365
17 9 (0.18%) Amazon CloudWatch
17 9 (0.18%) AWS Lambda
Communications & Networking
1 470 (9.17%) Firewall
2 371 (7.24%) LAN
3 370 (7.22%) WAN
4 323 (6.30%) DNS
5 251 (4.90%) DHCP
6 233 (4.55%) VPN
7 221 (4.31%) TCP/IP
8 194 (3.78%) SAN
9 162 (3.16%) Network Security
9 162 (3.16%) Wireless
10 154 (3.00%) Skype
11 150 (2.93%) Internet
12 121 (2.36%) VoIP
13 94 (1.83%) BGP
14 93 (1.81%) SSL
15 92 (1.79%) MPLS
16 83 (1.62%) OSPF
17 77 (1.50%) Cisco ASA
18 70 (1.37%) Wi-Fi
19 66 (1.29%) VLAN
Database & Business Intelligence
1 233 (4.55%) SQL Server
2 74 (1.44%) Relational Database
3 58 (1.13%) Oracle Database
4 51 (0.99%) PostgreSQL
5 50 (0.98%) DB2
6 43 (0.84%) Data Warehouse
7 42 (0.82%) Big Data
8 36 (0.70%) MySQL
9 33 (0.64%) SQL Server Integration Services
10 29 (0.57%) Power BI
11 21 (0.41%) DataStage
12 20 (0.39%) Hadoop
12 20 (0.39%) SQL Server Reporting Services
13 18 (0.35%) MongoDB
13 18 (0.35%) Oracle Database 12c
13 18 (0.35%) RDBMS
14 15 (0.29%) BusinessObjects
14 15 (0.29%) IBM InfoSphere
14 15 (0.29%) Oracle Database 11g
14 15 (0.29%) SQL Server 2012
Development Applications
1 161 (3.14%) JIRA
2 78 (1.52%) Git (software)
2 78 (1.52%) Jenkins
3 30 (0.59%) GitLab
4 24 (0.47%) Atlassian Bamboo
5 23 (0.45%) MSI
6 20 (0.39%) Visual Studio
6 20 (0.39%) Visual Studio Team System
7 16 (0.31%) Bitbucket
8 15 (0.29%) Sonatype Nexus
9 14 (0.27%) Selenium
10 13 (0.25%) Maven
10 13 (0.25%) Subversion
10 13 (0.25%) VSS/SourceSafe
11 11 (0.21%) Team Foundation Server
12 9 (0.18%) SonarQube
13 8 (0.16%) Octopus Deploy
14 6 (0.12%) Cucumber
14 6 (0.12%) Vagrant
15 5 (0.098%) WinDbg
General
1 929 (18.12%) Finance
2 279 (5.44%) Telecoms
3 234 (4.56%) Banking
4 195 (3.80%) Retail
5 93 (1.81%) Legal
6 73 (1.42%) Law
7 48 (0.94%) Manufacturing
8 47 (0.92%) Investment Banking
8 47 (0.92%) Marketing
9 46 (0.90%) Pharmaceutical
10 39 (0.76%) Advertising
11 36 (0.70%) Billing
12 31 (0.60%) Military
13 28 (0.55%) Back Office
14 25 (0.49%) Automotive
15 24 (0.47%) Publishing
16 21 (0.41%) Electronics
16 21 (0.41%) Front Office
17 17 (0.33%) Games
18 16 (0.31%) Local Government
Job Titles
1 1,040 (20.29%) Analyst
2 465 (9.07%) Service Manager
3 400 (7.80%) Architect
4 371 (7.24%) Service Analyst
5 307 (5.99%) Project Manager
6 269 (5.25%) Support Engineer
7 266 (5.19%) Service Desk Analyst
8 238 (4.64%) Support Analyst
9 220 (4.29%) Desktop Support
10 210 (4.10%) Consultant
11 201 (3.92%) Network Engineer
12 188 (3.67%) Developer
13 187 (3.65%) IT Manager
14 174 (3.39%) Infrastructure Engineer
15 166 (3.24%) 2nd Line Support
16 156 (3.04%) IT Support
17 149 (2.91%) Administrator
18 145 (2.83%) Delivery Manager
19 144 (2.81%) IT Analyst
20 139 (2.71%) Transition Manager
Libraries, Frameworks & Software Standards
1 128 (2.50%) Web Services
2 125 (2.44%) HTML
3 117 (2.28%) XML
4 98 (1.91%) Middleware
5 89 (1.74%) CSS
6 66 (1.29%) AngularJS
7 56 (1.09%) LDAP
8 55 (1.07%) .NET
8 55 (1.07%) REST
9 42 (0.82%) HTML5
10 41 (0.80%) SAML
11 38 (0.74%) J2EE
12 25 (0.49%) 802.1X
13 24 (0.47%) SOAP
14 21 (0.41%) Ajax
14 21 (0.41%) ASP.NET
15 20 (0.39%) SailPoint
16 17 (0.33%) JSON
17 16 (0.31%) jQuery
17 16 (0.31%) Twitter Bootstrap
Miscellaneous
1 502 (9.79%) Analytical Skills
2 399 (7.78%) Data Centre
3 331 (6.46%) Management Information System
4 188 (3.67%) Self-Motivation
5 144 (2.81%) Computer Science
6 142 (2.77%) CMDB
7 91 (1.78%) Clustering
8 85 (1.66%) Blackberry
8 85 (1.66%) Private Cloud
9 73 (1.42%) Video Conferencing
10 69 (1.35%) PKI
11 61 (1.19%) User Experience
12 58 (1.13%) Virtual Team
13 56 (1.09%) iPhone
14 54 (1.05%) Driving Licence
14 54 (1.05%) iPad
14 54 (1.05%) Replication
15 53 (1.03%) NHS
15 53 (1.03%) PMI
16 52 (1.01%) Public Cloud
Operating Systems
1 1,544 (30.12%) Windows
2 523 (10.20%) Windows Server
3 468 (9.13%) Linux
4 450 (8.78%) Windows 7
5 342 (6.67%) Windows 10
6 281 (5.48%) Unix
7 241 (4.70%) Windows Server 2008
8 213 (4.16%) Windows Server 2012
9 107 (2.09%) Red Hat Enterprise Linux
10 101 (1.97%) Apple iOS
11 84 (1.64%) Android
12 73 (1.42%) Windows Server 2003
13 58 (1.13%) Solaris
14 55 (1.07%) Mac OS X
15 54 (1.05%) Windows 8
16 49 (0.96%) Mac OS
17 45 (0.88%) AIX
17 45 (0.88%) Windows XP
18 37 (0.72%) CentOS
19 24 (0.47%) SUSE
Processes & Methodologies
1 1,328 (25.91%) Service Management
2 839 (16.37%) Agile Software Development
3 697 (13.60%) ITSM
4 680 (13.27%) ITIL V3
5 648 (12.64%) Change Management
6 645 (12.58%) Project Management
7 636 (12.41%) Service Delivery
8 582 (11.35%) PRINCE2
9 523 (10.20%) Problem-Solving
10 507 (9.89%) Stakeholder Management
11 396 (7.73%) Incident Management
12 379 (7.39%) Problem Management
13 316 (6.16%) DevOps
14 315 (6.15%) Service Design
15 313 (6.11%) Configuration Management
16 282 (5.50%) Migration
17 226 (4.41%) Disaster Recovery
18 207 (4.04%) Infrastructure Engineering
19 195 (3.80%) Scrum
20 180 (3.51%) Continuous Improvement
Programming Languages
1 358 (6.98%) SQL
2 321 (6.26%) PowerShell
3 151 (2.95%) Java
3 151 (2.95%) Python
4 143 (2.79%) JavaScript
5 75 (1.46%) C
6 73 (1.42%) Perl
7 59 (1.15%) Shell Script
8 56 (1.09%) Bash Shell
9 54 (1.05%) C#
10 51 (0.99%) VB
11 41 (0.80%) Ruby
12 30 (0.59%) VBScript
13 28 (0.55%) PL/SQL
14 24 (0.47%) T-SQL
15 19 (0.37%) PHP
16 18 (0.35%) Korn
17 13 (0.25%) AWK
18 11 (0.21%) ABAP
19 10 (0.20%) R
Qualifications
1 764 (14.90%) Security Cleared
2 584 (11.39%) SC Cleared
3 539 (10.52%) ITIL Certification
4 447 (8.72%) Degree
5 346 (6.75%) Microsoft Certification
6 343 (6.69%) Cisco Certification
7 194 (3.78%) MCSE
8 190 (3.71%) CCNA
9 187 (3.65%) DV Cleared
10 185 (3.61%) CCNP
11 159 (3.10%) ITIL Foundation Certificate
12 144 (2.81%) CISSP
13 115 (2.24%) MCSA
14 113 (2.20%) PMI Certification
15 101 (1.97%) MCP
16 99 (1.93%) PRINCE2 Certification
17 95 (1.85%) PMP
18 88 (1.72%) CISM
19 77 (1.50%) PRINCE2 Practitioner
20 67 (1.31%) Computer Science Degree
Quality Assurance & Compliance
1 418 (8.15%) SLA
2 119 (2.32%) QA
3 115 (2.24%) ISO/IEC 27001
4 96 (1.87%) GDPR
5 89 (1.74%) COBIT
6 82 (1.60%) PMO
7 64 (1.25%) PCI DSS
8 52 (1.01%) Sarbanes-Oxley
9 49 (0.96%) Data Quality
10 40 (0.78%) ISO/IEC 20000
11 28 (0.55%) ISO 9001
12 26 (0.51%) Disclosure Scotland
13 17 (0.33%) HMG Security Policy Framework
14 15 (0.29%) JSP 440
15 13 (0.25%) ISO 22301
16 12 (0.23%) HIPAA
17 11 (0.21%) ISO/IEC 19770
18 9 (0.18%) COSO
18 9 (0.18%) GxP
19 8 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 1,130 (22.04%) Active Directory
2 428 (8.35%) VMware Infrastructure
3 173 (3.37%) Hyper-V
4 121 (2.36%) XenApp
5 100 (1.95%) VMware ESXi
5 100 (1.95%) vSphere
6 97 (1.89%) XenDesktop
7 68 (1.33%) Microsoft App-V
8 62 (1.21%) Virtual Machines
9 44 (0.86%) Virtual Desktop
10 42 (0.82%) Docker
11 40 (0.78%) XenServer
12 38 (0.74%) BitLocker
13 30 (0.59%) NFS
14 23 (0.45%) Firmware
14 23 (0.45%) VMware NSX
14 23 (0.45%) VMware Workstation
15 22 (0.43%) Oracle RAC
16 21 (0.41%) VMware Server
17 20 (0.39%) Terminal Services
Systems Management
1 423 (8.25%) SCCM
2 94 (1.83%) SCOM
3 93 (1.81%) Ansible
4 78 (1.52%) WSUS
5 77 (1.50%) Puppet
6 74 (1.44%) Single Sign-On
7 56 (1.09%) NetBackup
7 56 (1.09%) Opscode Chef
8 53 (1.03%) Systems Management Server (SMS)
9 51 (0.99%) Terraform
10 50 (0.98%) Microsoft Intune
11 46 (0.90%) Microsoft Clustering
12 43 (0.84%) AirWatch
13 37 (0.72%) vCenter Server
14 24 (0.47%) McAfee ePO
15 21 (0.41%) Forefront Identity Manager
16 20 (0.39%) Norton AntiVirus
17 19 (0.37%) HP ALM
17 19 (0.37%) Nagios
17 19 (0.37%) XenMobile
Vendors
1 1,291 (25.19%) Microsoft
2 631 (12.31%) VMware
3 600 (11.71%) Cisco
4 508 (9.91%) ServiceNow
5 410 (8.00%) Citrix
6 282 (5.50%) HP
7 265 (5.17%) Oracle
8 174 (3.39%) SAP
9 142 (2.77%) NetApp
10 140 (2.73%) IBM
11 135 (2.63%) Apple
11 135 (2.63%) Remedy
12 133 (2.59%) CheckPoint
13 127 (2.48%) McAfee
14 105 (2.05%) EMC
15 100 (1.95%) Red Hat
16 90 (1.76%) F5
17 88 (1.72%) Juniper
18 87 (1.70%) SolarWinds
19 82 (1.60%) BMC