ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 16 January 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Jan 2026
Same period 2025 Same period 2024
Rank 51 43 33
Rank change year-on-year -8 -10 +15
Contract jobs citing ITIL 1,454 1,246 1,907
As % of all contract jobs in England 4.57% 4.62% 5.28%
As % of the Processes & Methodologies category 5.17% 5.18% 6.00%
Number of daily rates quoted 953 729 1,304
10th Percentile £191 £200 £206
25th Percentile £313 £286 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £694 £696 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 93 52 112
10th Percentile £16.83 £16.48 £13.41
25th Percentile £18.50 £21.41 £14.00
Median hourly rate £25.00 £26.31 £16.75
Median % change year-on-year -4.99% +57.09% +8.06%
75th Percentile £45.46 £37.44 £32.13
90th Percentile £60.00 £69.88 £64.53
UK median hourly rate £22.29 £26.31 £16.50
% change year-on-year -15.29% +59.47% +6.45%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,110 24,036 31,774
As % of all contract IT jobs advertised in England 88.29% 89.17% 87.93%
Number of daily rates quoted 17,964 14,778 21,397
10th Percentile £304 £309 £305
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% -2.27%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,739 771 1,493
10th Percentile £15.00 £15.62 £14.18
25th Percentile £17.87 £20.63 £18.93
Median hourly rate £25.15 £35.00 £42.50
Median % change year-on-year -28.14% -17.65% +21.43%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £69.38 £75.00 £76.91
UK median hourly rate £25.15 £32.50 £40.50
% change year-on-year -22.62% -19.75% +16.41%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 16 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 16 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 16 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -36 400 £475 -5.82% 112
South East +4 316 £475 +2.15% 168
North of England -7 251 £445 +11.25% 100
South West +7 235 £560 +12.00% 73
Midlands -10 146 £425 -5.56% 92
North West 0 143 £450 +15.38% 49
West Midlands -12 110 £400 -11.11% 50
East of England -7 90 £363 -12.12% 51
Yorkshire -8 90 £350 -17.65% 41
East Midlands -16 36 £431 +46.72% 42
North East -15 18 £450 -6.01% 17
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 116 (7.98%) SharePoint
2 87 (5.98%) Confluence
3 83 (5.71%) Microsoft Exchange
4 33 (2.27%) Skype for Business
5 19 (1.31%) IIS
6 13 (0.89%) Exchange Server 2013
6 13 (0.89%) Mattermost
7 8 (0.55%) Apache
8 6 (0.41%) Exchange Server 2003
8 6 (0.41%) Exchange Server 2007
8 6 (0.41%) Exchange Server 2010
8 6 (0.41%) Office Communications Server
8 6 (0.41%) SharePoint Server
9 5 (0.34%) Mule
10 3 (0.21%) CICS
10 3 (0.21%) CMS
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.069%) HCL Notes
12 1 (0.069%) MQSeries
Applications
1 148 (10.18%) Microsoft Office
2 56 (3.85%) Microsoft Excel
3 37 (2.54%) Microsoft Project
4 35 (2.41%) Microsoft PowerPoint
5 22 (1.51%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) ProjectWise
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 46 (3.16%) Remedy ITSM
2 24 (1.65%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 7 (0.48%) assyst
6 5 (0.34%) Oracle General Ledger
7 3 (0.21%) Kondor
7 3 (0.21%) Oracle Payables
7 3 (0.21%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.069%) MIS ActiveH
9 1 (0.069%) OPENHousing
9 1 (0.069%) Orchard Housing
9 1 (0.069%) Salesforce CRM
Cloud Services
1 319 (21.94%) Azure
2 220 (15.13%) Microsoft 365
3 173 (11.90%) AWS
4 85 (5.85%) GCP
5 84 (5.78%) Entra ID
6 50 (3.44%) SaaS
7 49 (3.37%) Power Platform
8 44 (3.03%) Azure DevOps
8 44 (3.03%) OneDrive
9 21 (1.44%) Google Workspace
9 21 (1.44%) PowerApps
10 20 (1.38%) PaaS
11 19 (1.31%) IaaS
12 16 (1.10%) GitHub
13 15 (1.03%) Azure ExpressRoute
13 15 (1.03%) Azure Monitor
13 15 (1.03%) Azure Sentinel
13 15 (1.03%) OpenShift
14 14 (0.96%) Dynamics 365
14 14 (0.96%) Power Automate
Communications & Networking
1 110 (7.57%) DNS
2 103 (7.08%) VPN
3 93 (6.40%) Firewall
4 85 (5.85%) DHCP
5 60 (4.13%) WAN
6 55 (3.78%) TCP/IP
7 52 (3.58%) LAN
8 37 (2.54%) SD-WAN
9 32 (2.20%) Skype
10 26 (1.79%) Network Security
10 26 (1.79%) SAN
11 24 (1.65%) VLAN
12 22 (1.51%) VoIP
12 22 (1.51%) Wi-Fi
13 17 (1.17%) Wireless
14 14 (0.96%) SSH
14 14 (0.96%) Unified Communications
15 13 (0.89%) BGP
16 11 (0.76%) OSPF
17 9 (0.62%) IPv4
Database & Business Intelligence
1 35 (2.41%) Power BI
2 24 (1.65%) SQL Server
3 14 (0.96%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 9 (0.62%) Metadata
6 6 (0.41%) Oracle Database
6 6 (0.41%) Relational Database
7 5 (0.34%) Amazon Aurora
7 5 (0.34%) Data Lake
7 5 (0.34%) Data Warehouse
7 5 (0.34%) Star Schema
8 4 (0.28%) Azure SQL Database
8 4 (0.28%) Data Mining
8 4 (0.28%) Oracle Reports
8 4 (0.28%) Redis
9 3 (0.21%) DB2
9 3 (0.21%) Electronic Patient Records
10 2 (0.14%) BusinessObjects
10 2 (0.14%) InfluxDB
Development Applications
1 150 (10.32%) JIRA
2 23 (1.58%) Jenkins
3 12 (0.83%) GitLab
4 8 (0.55%) Git
5 7 (0.48%) MSI
6 6 (0.41%) Sonatype Nexus
7 5 (0.34%) Postman
7 5 (0.34%) Rational DOORS
8 4 (0.28%) Bitbucket
9 3 (0.21%) AdminStudio
9 3 (0.21%) IBM UrbanCode
9 3 (0.21%) InstallShield
9 3 (0.21%) JMeter
9 3 (0.21%) Liquibase
10 2 (0.14%) git-flow
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) GCC
11 1 (0.069%) Selenium
11 1 (0.069%) Visual Studio
General
1 636 (43.74%) Social Skills
2 257 (17.68%) Finance
3 247 (16.99%) Analytical Skills
4 179 (12.31%) Public Sector
5 75 (5.16%) Banking
6 70 (4.81%) Military
7 57 (3.92%) Organisational Skills
8 54 (3.71%) Telecoms
9 45 (3.09%) Documentation Skills
10 41 (2.82%) Legal
11 32 (2.20%) Influencing Skills
12 30 (2.06%) Manufacturing
13 25 (1.72%) Retail
14 23 (1.58%) Law
15 22 (1.51%) Presentation Skills
16 18 (1.24%) Marketing
17 14 (0.96%) Electronics
17 14 (0.96%) Inclusion and Diversity
18 11 (0.76%) Billing
19 10 (0.69%) Front Office
Job Titles
1 246 (16.92%) Analyst
2 186 (12.79%) Architect
3 178 (12.24%) Lead
4 103 (7.08%) Service Manager
5 98 (6.74%) IT Support
6 90 (6.19%) Support Analyst
7 88 (6.05%) Support Engineer
8 66 (4.54%) Consultant
9 65 (4.47%) Service Architect
10 63 (4.33%) Senior
11 60 (4.13%) Service Analyst
12 55 (3.78%) Infrastructure Engineer
13 49 (3.37%) IT Analyst
14 42 (2.89%) Service Desk Analyst
15 41 (2.82%) Administrator
16 39 (2.68%) 2nd Line Support
17 36 (2.48%) Desktop Support
17 36 (2.48%) IT Manager
18 35 (2.41%) ITIL Manager
19 33 (2.27%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.09%) REST
2 26 (1.79%) SOAP
3 19 (1.31%) .NET
3 19 (1.31%) Middleware
4 9 (0.62%) ARM Templates
5 8 (0.55%) CSS
5 8 (0.55%) Kafka
5 8 (0.55%) Oracle Fusion
6 7 (0.48%) HTML
7 6 (0.41%) AngularJS
7 6 (0.41%) LDAP
8 5 (0.34%) Ajax
8 5 (0.34%) Elastic Stack
9 4 (0.28%) Keycloak
9 4 (0.28%) SAML
9 4 (0.28%) Software Packaging
9 4 (0.28%) Web Services
10 3 (0.21%) ISPF
10 3 (0.21%) OAuth
10 3 (0.21%) RESTful
Miscellaneous
1 77 (5.30%) CMDB
2 64 (4.40%) Onboarding
3 60 (4.13%) Data Centre
4 51 (3.51%) Product Ownership
5 49 (3.37%) Management Information System
6 46 (3.16%) Enterprise Software
7 38 (2.61%) Virtual Team
8 37 (2.54%) Self-Motivation
9 34 (2.34%) PKI
10 28 (1.93%) Analytical Mindset
11 24 (1.65%) Mainframe
12 21 (1.44%) Hybrid Cloud
12 21 (1.44%) Replication
13 20 (1.38%) Cloud Native
14 19 (1.31%) Driving Licence
15 18 (1.24%) NHS
16 15 (1.03%) PMI
16 15 (1.03%) Smartphone
16 15 (1.03%) Video Conferencing
17 13 (0.89%) iPhone
Operating Systems
1 371 (25.52%) Windows
2 104 (7.15%) Windows 10
3 101 (6.95%) Linux
4 84 (5.78%) Windows Server
5 33 (2.27%) Mac OS
6 29 (1.99%) Unix
7 28 (1.93%) Apple iOS
8 26 (1.79%) Android
9 17 (1.17%) Red Hat Enterprise Linux
10 13 (0.89%) Windows Server 2012
11 10 (0.69%) Windows Server 2003
12 8 (0.55%) Ubuntu
13 7 (0.48%) Windows Server 2016
13 7 (0.48%) Windows Server 2019
14 6 (0.41%) zOS
15 4 (0.28%) CentOS
15 4 (0.28%) Mac OS X
15 4 (0.28%) Windows Server 2008
16 3 (0.21%) AIX
16 3 (0.21%) Debian
Processes & Methodologies
1 521 (35.83%) Service Management
2 423 (29.09%) ITSM
3 320 (22.01%) Agile
3 320 (22.01%) Problem-Solving
4 304 (20.91%) Change Management
5 242 (16.64%) Continuous Improvement
6 231 (15.89%) Service Delivery
7 229 (15.75%) Stakeholder Management
8 194 (13.34%) Customer Service
9 182 (12.52%) Stakeholder Engagement
10 162 (11.14%) DevOps
11 142 (9.77%) Problem Management
12 140 (9.63%) Project Management
13 137 (9.42%) Service Design
14 128 (8.80%) Roadmaps
15 121 (8.32%) Project Delivery
16 112 (7.70%) Incident Management
17 107 (7.36%) Migration
18 97 (6.67%) Root Cause Analysis
19 95 (6.53%) TOGAF
Programming Languages
1 146 (10.04%) PowerShell
2 103 (7.08%) SQL
3 89 (6.12%) Python
4 30 (2.06%) JavaScript
5 26 (1.79%) Bash
6 19 (1.31%) Shell Script
7 14 (0.96%) Java
8 13 (0.89%) Bicep
8 13 (0.89%) Perl
9 6 (0.41%) C#
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 5 (0.34%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
12 2 (0.14%) VB.NET
Qualifications
1 480 (33.01%) Security Cleared
2 376 (25.86%) SC Cleared
3 224 (15.41%) Degree
4 140 (9.63%) ITIL Certification
5 91 (6.26%) DV Cleared
6 87 (5.98%) Microsoft Certification
7 46 (3.16%) Azure Certification
8 45 (3.09%) ITIL Foundation Certificate
9 44 (3.03%) Computer Science Degree
10 41 (2.82%) Cisco Certification
10 41 (2.82%) PMI Certification
11 36 (2.48%) CCNP
12 34 (2.34%) A+ Certification
12 34 (2.34%) TOGAF Certification
13 31 (2.13%) PMP
14 25 (1.72%) ISEB
15 23 (1.58%) AWS Certification
16 22 (1.51%) CISSP
16 22 (1.51%) MCSE
17 21 (1.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 130 (8.94%) SLA
2 58 (3.99%) ISO/IEC 27001
3 39 (2.68%) GDPR
4 36 (2.48%) COBIT
5 30 (2.06%) NIST
6 28 (1.93%) ISO/IEC 20000
6 28 (1.93%) QA
7 24 (1.65%) Data Quality
8 18 (1.24%) Cyber Essentials
8 18 (1.24%) GRC
9 13 (0.89%) NCSC
10 12 (0.83%) Sarbanes-Oxley
11 11 (0.76%) JSP 440
12 9 (0.62%) PCI DSS
13 8 (0.55%) HMG Security Policy Framework
13 8 (0.55%) NIST 800
13 8 (0.55%) PMO
14 7 (0.48%) Accessibility
15 6 (0.41%) ISO 22301
15 6 (0.41%) ISO 9001
System Software
1 266 (18.29%) Active Directory
2 68 (4.68%) VMware Infrastructure
3 39 (2.68%) Hyper-V
4 25 (1.72%) Virtual Desktop
5 23 (1.58%) Docker
6 9 (0.62%) Firmware
6 9 (0.62%) VMware ESXi
6 9 (0.62%) vSphere
7 7 (0.48%) Microsoft App-V
8 6 (0.41%) Brightmail
8 6 (0.41%) ISA Server
8 6 (0.41%) VMware NSX
9 5 (0.34%) Microsoft Virtual Server
9 5 (0.34%) Virtual Servers
10 4 (0.28%) Virtual Machines
11 3 (0.21%) DFS Replication
11 3 (0.21%) Job Entry Subsystem
12 2 (0.14%) Oracle RAC
12 2 (0.14%) Terminal Services
12 2 (0.14%) XenApp
Systems Management
1 95 (6.53%) Microsoft Intune
1 95 (6.53%) SCCM
2 71 (4.88%) Terraform
3 63 (4.33%) Ansible
4 46 (3.16%) Kubernetes
5 39 (2.68%) SCOM
6 32 (2.20%) OPNET
7 21 (1.44%) HP SiteScope
8 18 (1.24%) WSUS
9 16 (1.10%) Grafana
10 13 (0.89%) Prometheus
10 13 (0.89%) Red Hat Satellite
11 11 (0.76%) vCenter Server
12 8 (0.55%) Jamf Pro
12 8 (0.55%) Microsoft Clustering
12 8 (0.55%) Single Sign-On
13 6 (0.41%) Active Directory Federation Services
13 6 (0.41%) FortiGate
14 5 (0.34%) vRealize
15 4 (0.28%) Packer
Vendors
1 418 (28.75%) Microsoft
2 287 (19.74%) ServiceNow
3 112 (7.70%) VMware
4 93 (6.40%) Remedy
5 64 (4.40%) Cisco
6 62 (4.26%) Google
7 61 (4.20%) Oracle
8 50 (3.44%) Atlassian
9 49 (3.37%) Splunk
10 41 (2.82%) Citrix
11 35 (2.41%) SAP
12 34 (2.34%) Salesforce
13 32 (2.20%) IBM
14 30 (2.06%) Red Hat
15 24 (1.65%) Dynatrace
16 21 (1.44%) SolarWinds
17 20 (1.38%) Palo Alto
18 18 (1.24%) BMC
18 18 (1.24%) F5
19 17 (1.17%) Fortinet