ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 8 January 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jan 2026
Same period 2025 Same period 2024
Rank 51 42 33
Rank change year-on-year -9 -9 +14
Contract jobs citing ITIL 1,442 1,246 1,900
As % of all contract jobs in England 4.57% 4.55% 5.30%
As % of the Processes & Methodologies category 5.17% 5.12% 6.03%
Number of daily rates quoted 948 737 1,295
10th Percentile £200 £200 £206
25th Percentile £315 £306 £313
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +6.95%
75th Percentile £588 £600 £600
90th Percentile £701 £697 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +7.30%
Number of hourly rates quoted 98 49 114
10th Percentile £17.13 £16.25 £13.41
25th Percentile £18.50 £21.25 £14.16
Median hourly rate £28.09 £25.00 £17.50
Median % change year-on-year +12.34% +42.86% +12.90%
75th Percentile £45.46 £37.00 £33.44
90th Percentile £78.57 £68.95 £65.00
UK median hourly rate £25.58 £25.56 £17.50
% change year-on-year +0.05% +46.07% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,872 24,320 31,532
As % of all contract IT jobs advertised in England 88.34% 88.88% 87.92%
Number of daily rates quoted 17,782 14,954 21,308
10th Percentile £304 £310 £306
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.42% -2.18%
75th Percentile £625 £645 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,755 794 1,429
10th Percentile £15.20 £15.62 £14.25
25th Percentile £17.96 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +27.14%
75th Percentile £57.50 £64.50 £65.00
90th Percentile £70.00 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £42.50
% change year-on-year -22.62% -23.53% +21.43%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 8 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 8 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 8 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -44 399 £475 -5.82% 145
South East +5 324 £483 - 198
North of England -6 243 £450 +13.21% 141
South West +7 228 £551 +10.25% 87
Midlands -4 147 £425 -5.56% 130
North West -1 139 £465 +22.37% 62
West Midlands -6 112 £425 -5.56% 71
Yorkshire -6 86 £350 -17.65% 60
East of England -5 84 £363 -14.71% 78
East Midlands -16 35 £425 +41.67% 57
North East -11 18 £450 -27.13% 24
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 118 (8.18%) SharePoint
2 87 (6.03%) Confluence
3 83 (5.76%) Microsoft Exchange
4 33 (2.29%) Skype for Business
5 19 (1.32%) IIS
6 13 (0.90%) Exchange Server 2013
6 13 (0.90%) Mattermost
7 8 (0.55%) Apache
8 6 (0.42%) Exchange Server 2003
8 6 (0.42%) Exchange Server 2007
8 6 (0.42%) Exchange Server 2010
8 6 (0.42%) Office Communications Server
8 6 (0.42%) SharePoint Server
9 5 (0.35%) Mule
10 3 (0.21%) CICS
10 3 (0.21%) CMS
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.069%) HCL Notes
12 1 (0.069%) MQSeries
Applications
1 150 (10.40%) Microsoft Office
2 55 (3.81%) Microsoft Excel
3 37 (2.57%) Microsoft Project
4 34 (2.36%) Microsoft PowerPoint
5 21 (1.46%) MS Visio
6 5 (0.35%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) ProjectWise
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 47 (3.26%) Remedy ITSM
2 24 (1.66%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 7 (0.49%) assyst
6 5 (0.35%) Oracle General Ledger
7 3 (0.21%) Kondor
7 3 (0.21%) Oracle Payables
7 3 (0.21%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.069%) Aareon QL
9 1 (0.069%) MIS ActiveH
9 1 (0.069%) OPENHousing
9 1 (0.069%) Orchard Housing
Cloud Services
1 308 (21.36%) Azure
2 211 (14.63%) Microsoft 365
3 166 (11.51%) AWS
4 84 (5.83%) Entra ID
5 83 (5.76%) GCP
6 49 (3.40%) Power Platform
7 46 (3.19%) SaaS
8 45 (3.12%) OneDrive
9 43 (2.98%) Azure DevOps
10 20 (1.39%) PowerApps
11 19 (1.32%) IaaS
12 18 (1.25%) PaaS
13 17 (1.18%) Google Workspace
14 15 (1.04%) Azure Monitor
14 15 (1.04%) Azure Sentinel
14 15 (1.04%) Dynamics 365
14 15 (1.04%) GitHub
14 15 (1.04%) OpenShift
15 14 (0.97%) Azure ExpressRoute
15 14 (0.97%) Power Automate
Communications & Networking
1 118 (8.18%) DNS
2 104 (7.21%) VPN
3 100 (6.93%) Firewall
4 89 (6.17%) DHCP
5 62 (4.30%) TCP/IP
6 56 (3.88%) WAN
7 48 (3.33%) LAN
8 34 (2.36%) SD-WAN
9 32 (2.22%) Skype
10 27 (1.87%) SAN
11 24 (1.66%) Network Security
11 24 (1.66%) VLAN
12 22 (1.53%) Wi-Fi
13 21 (1.46%) Wireless
14 20 (1.39%) VoIP
15 14 (0.97%) SSH
15 14 (0.97%) Unified Communications
16 13 (0.90%) BGP
17 11 (0.76%) OSPF
18 9 (0.62%) IPv4
Database & Business Intelligence
1 36 (2.50%) Power BI
2 24 (1.66%) SQL Server
3 16 (1.11%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 9 (0.62%) Metadata
6 7 (0.49%) Relational Database
7 6 (0.42%) Data Warehouse
7 6 (0.42%) Oracle Database
8 5 (0.35%) Amazon Aurora
8 5 (0.35%) Data Lake
8 5 (0.35%) Star Schema
9 4 (0.28%) Azure SQL Database
9 4 (0.28%) Data Mining
9 4 (0.28%) Oracle Reports
9 4 (0.28%) Redis
10 3 (0.21%) DB2
10 3 (0.21%) Electronic Patient Records
11 2 (0.14%) BusinessObjects
11 2 (0.14%) InfluxDB
Development Applications
1 153 (10.61%) JIRA
2 22 (1.53%) Jenkins
3 11 (0.76%) GitLab
4 10 (0.69%) Git
5 8 (0.55%) MSI
6 7 (0.49%) Bitbucket
7 6 (0.42%) Postman
7 6 (0.42%) Sonatype Nexus
8 5 (0.35%) Rational DOORS
9 3 (0.21%) AdminStudio
9 3 (0.21%) IBM UrbanCode
9 3 (0.21%) InstallShield
9 3 (0.21%) JMeter
9 3 (0.21%) Liquibase
10 2 (0.14%) git-flow
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) GCC
11 1 (0.069%) Selenium
11 1 (0.069%) Visual Studio
General
1 631 (43.76%) Social Skills
2 263 (18.24%) Finance
3 243 (16.85%) Analytical Skills
4 175 (12.14%) Public Sector
5 75 (5.20%) Banking
6 71 (4.92%) Military
7 52 (3.61%) Organisational Skills
8 51 (3.54%) Telecoms
9 46 (3.19%) Documentation Skills
10 42 (2.91%) Legal
11 30 (2.08%) Influencing Skills
11 30 (2.08%) Manufacturing
12 23 (1.60%) Law
13 22 (1.53%) Presentation Skills
14 20 (1.39%) Retail
15 17 (1.18%) Marketing
16 15 (1.04%) Inclusion and Diversity
17 14 (0.97%) Electronics
18 12 (0.83%) Financial Institution
19 11 (0.76%) Billing
Job Titles
1 246 (17.06%) Analyst
2 188 (13.04%) Architect
3 177 (12.27%) Lead
4 101 (7.00%) Service Manager
5 92 (6.38%) IT Support
6 89 (6.17%) Support Analyst
7 88 (6.10%) Support Engineer
8 69 (4.79%) Senior
8 69 (4.79%) Service Architect
9 60 (4.16%) Consultant
10 59 (4.09%) Infrastructure Engineer
11 56 (3.88%) Service Analyst
12 47 (3.26%) IT Analyst
13 43 (2.98%) Administrator
14 40 (2.77%) 2nd Line Support
15 37 (2.57%) Desktop Support
16 36 (2.50%) IT Manager
16 36 (2.50%) ITIL Manager
16 36 (2.50%) Service Desk Analyst
17 32 (2.22%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.12%) REST
2 26 (1.80%) SOAP
3 20 (1.39%) .NET
4 18 (1.25%) Middleware
5 10 (0.69%) LDAP
6 9 (0.62%) ARM Templates
6 9 (0.62%) CSS
7 8 (0.55%) HTML
7 8 (0.55%) Oracle Fusion
8 7 (0.49%) AngularJS
8 7 (0.49%) Kafka
9 5 (0.35%) Elastic Stack
9 5 (0.35%) Lightning Web Components
9 5 (0.35%) Web Services
10 4 (0.28%) Ajax
10 4 (0.28%) Keycloak
10 4 (0.28%) SAML
10 4 (0.28%) Software Packaging
11 3 (0.21%) ISPF
11 3 (0.21%) RESTful
Miscellaneous
1 71 (4.92%) CMDB
2 59 (4.09%) Data Centre
3 58 (4.02%) Onboarding
4 51 (3.54%) Product Ownership
5 49 (3.40%) Management Information System
6 47 (3.26%) Enterprise Software
7 38 (2.64%) Virtual Team
8 36 (2.50%) Self-Motivation
9 34 (2.36%) PKI
10 27 (1.87%) Analytical Mindset
11 22 (1.53%) Replication
12 21 (1.46%) Hybrid Cloud
12 21 (1.46%) Mainframe
13 18 (1.25%) Cloud Native
14 17 (1.18%) Driving Licence
14 17 (1.18%) NHS
15 15 (1.04%) Video Conferencing
16 14 (0.97%) iPhone
16 14 (0.97%) Security Posture
17 13 (0.90%) Smartphone
Operating Systems
1 363 (25.17%) Windows
2 101 (7.00%) Linux
3 97 (6.73%) Windows 10
4 85 (5.89%) Windows Server
5 36 (2.50%) Mac OS
6 32 (2.22%) Unix
7 26 (1.80%) Apple iOS
8 24 (1.66%) Android
9 17 (1.18%) Red Hat Enterprise Linux
10 14 (0.97%) Windows Server 2012
11 10 (0.69%) Windows Server 2003
12 8 (0.55%) Ubuntu
12 8 (0.55%) Windows Server 2016
13 7 (0.49%) Windows Server 2019
14 6 (0.42%) CentOS
14 6 (0.42%) zOS
15 4 (0.28%) Mac OS X
15 4 (0.28%) Windows Server 2008
16 3 (0.21%) AIX
16 3 (0.21%) Debian
Processes & Methodologies
1 518 (35.92%) Service Management
2 416 (28.85%) ITSM
3 320 (22.19%) Agile
4 311 (21.57%) Problem-Solving
5 301 (20.87%) Change Management
6 233 (16.16%) Continuous Improvement
7 225 (15.60%) Service Delivery
8 223 (15.46%) Stakeholder Management
9 178 (12.34%) Customer Service
10 177 (12.27%) Stakeholder Engagement
11 158 (10.96%) DevOps
12 140 (9.71%) Project Management
13 139 (9.64%) Service Design
14 138 (9.57%) Problem Management
15 127 (8.81%) Project Delivery
16 125 (8.67%) Roadmaps
17 110 (7.63%) Incident Management
18 102 (7.07%) Migration
19 95 (6.59%) Root Cause Analysis
20 94 (6.52%) TOGAF
Programming Languages
1 148 (10.26%) PowerShell
2 108 (7.49%) SQL
3 89 (6.17%) Python
4 28 (1.94%) JavaScript
5 26 (1.80%) Bash
6 20 (1.39%) Shell Script
7 13 (0.90%) Bicep
7 13 (0.90%) Java
8 12 (0.83%) Perl
9 6 (0.42%) Apex Code
9 6 (0.42%) C#
9 6 (0.42%) JCL
9 6 (0.42%) REXX
9 6 (0.42%) VBScript
10 5 (0.35%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
Qualifications
1 483 (33.50%) Security Cleared
2 382 (26.49%) SC Cleared
3 225 (15.60%) Degree
4 137 (9.50%) ITIL Certification
5 95 (6.59%) Microsoft Certification
6 82 (5.69%) DV Cleared
7 46 (3.19%) Azure Certification
8 44 (3.05%) ITIL Foundation Certificate
9 40 (2.77%) Cisco Certification
10 38 (2.64%) PMI Certification
11 37 (2.57%) Computer Science Degree
12 36 (2.50%) A+ Certification
13 35 (2.43%) CCNP
14 34 (2.36%) TOGAF Certification
15 31 (2.15%) PMP
16 27 (1.87%) CISSP
16 27 (1.87%) MCSE
17 25 (1.73%) ISEB
18 23 (1.60%) AWS Certification
19 21 (1.46%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 126 (8.74%) SLA
2 52 (3.61%) ISO/IEC 27001
3 41 (2.84%) GDPR
4 35 (2.43%) COBIT
5 33 (2.29%) ISO/IEC 20000
6 31 (2.15%) NIST
7 27 (1.87%) QA
8 21 (1.46%) Data Quality
9 19 (1.32%) GRC
10 17 (1.18%) Cyber Essentials
11 12 (0.83%) NCSC
12 11 (0.76%) JSP 440
13 10 (0.69%) Sarbanes-Oxley
14 8 (0.55%) Accessibility
14 8 (0.55%) HMG Security Policy Framework
14 8 (0.55%) NIST 800
14 8 (0.55%) PCI DSS
14 8 (0.55%) PMO
15 6 (0.42%) ISO 22301
15 6 (0.42%) ISO 9001
System Software
1 259 (17.96%) Active Directory
2 67 (4.65%) VMware Infrastructure
3 38 (2.64%) Hyper-V
4 25 (1.73%) Virtual Desktop
5 22 (1.53%) Docker
6 11 (0.76%) VMware ESXi
7 10 (0.69%) Firmware
8 9 (0.62%) vSphere
9 7 (0.49%) Microsoft App-V
10 6 (0.42%) Brightmail
10 6 (0.42%) ISA Server
10 6 (0.42%) VMware NSX
11 5 (0.35%) Microsoft Virtual Server
11 5 (0.35%) Virtual Servers
12 4 (0.28%) Virtual Machines
13 3 (0.21%) DFS Replication
13 3 (0.21%) Job Entry Subsystem
13 3 (0.21%) Terminal Services
14 2 (0.14%) Oracle RAC
14 2 (0.14%) XenApp
Systems Management
1 92 (6.38%) SCCM
2 89 (6.17%) Microsoft Intune
3 69 (4.79%) Terraform
4 62 (4.30%) Ansible
5 45 (3.12%) Kubernetes
6 39 (2.70%) SCOM
7 32 (2.22%) OPNET
8 21 (1.46%) HP SiteScope
9 17 (1.18%) WSUS
10 16 (1.11%) Grafana
11 13 (0.90%) Prometheus
11 13 (0.90%) Red Hat Satellite
11 13 (0.90%) vCenter Server
12 10 (0.69%) Single Sign-On
13 8 (0.55%) Jamf Pro
13 8 (0.55%) Microsoft Clustering
13 8 (0.55%) Nessus
14 7 (0.49%) Active Directory Federation Services
15 5 (0.35%) FortiGate
16 4 (0.28%) NetBackup
Vendors
1 414 (28.71%) Microsoft
2 287 (19.90%) ServiceNow
3 107 (7.42%) VMware
4 97 (6.73%) Remedy
5 66 (4.58%) Oracle
6 64 (4.44%) Cisco
7 59 (4.09%) Google
8 53 (3.68%) Splunk
9 51 (3.54%) Atlassian
10 42 (2.91%) Citrix
11 40 (2.77%) Salesforce
12 35 (2.43%) SAP
13 32 (2.22%) IBM
13 32 (2.22%) Red Hat
14 22 (1.53%) Dynatrace
14 22 (1.53%) Palo Alto
15 17 (1.18%) Fortinet
15 17 (1.18%) SolarWinds
16 16 (1.11%) F5
16 16 (1.11%) Veeam