ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 April 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Apr 2026
Same period 2025 Same period 2024
Rank 52 44 36
Rank change year-on-year -8 -8 +8
Contract jobs citing ITIL 1,647 1,187 1,794
As % of all contract jobs in England 4.15% 4.83% 4.81%
As % of the Processes & Methodologies category 4.87% 5.30% 5.56%
Number of daily rates quoted 1,094 732 1,213
10th Percentile £213 £210 £205
25th Percentile £375 £313 £331
Median daily rate (50th Percentile) £500 £474 £500
Median % change year-on-year +5.54% -5.25% +5.26%
75th Percentile £600 £595 £594
90th Percentile £700 £675 £688
UK median daily rate £495 £465 £499
% change year-on-year +6.45% -6.81% +6.17%
Number of hourly rates quoted 88 65 155
10th Percentile £17.69 £14.99 £14.00
25th Percentile £18.50 £16.30 £14.16
Median hourly rate £43.86 £22.05 £17.69
Median % change year-on-year +98.89% +24.65% -9.91%
75th Percentile £79.47 £33.75 £25.00
90th Percentile £97.88 £54.58 £52.25
UK median hourly rate £26.52 £22.05 £17.69
% change year-on-year +20.27% +24.65% -11.04%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,832 22,384 32,276
As % of all contract IT jobs advertised in England 85.21% 91.08% 86.56%
Number of daily rates quoted 21,627 14,686 21,247
10th Percentile £315 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £521 £525
% change year-on-year -4.03% -0.76% -4.55%
Number of hourly rates quoted 2,111 905 2,227
10th Percentile £15.38 £14.79 £12.86
25th Percentile £20.35 £18.51 £15.91
Median hourly rate £42.50 £31.00 £35.00
Median % change year-on-year +37.10% -11.43% -6.67%
75th Percentile £67.25 £63.75 £58.75
90th Percentile £78.75 £75.00 £72.47
UK median hourly rate £39.50 £29.90 £35.00
% change year-on-year +32.11% -14.57% -6.67%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 23 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 23 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -25 502 £500 - 123
South East +6 385 £490 +3.16% 166
North of England -18 260 £475 +35.71% 99
South West -2 225 £600 +29.03% 56
North West -8 168 £550 +55.37% 44
Midlands -23 157 £425 -5.56% 79
West Midlands -20 125 £450 - 47
East of England -5 93 £520 +21.64% 70
Yorkshire -35 68 £456 +14.06% 39
East Midlands -24 31 £419 +30.86% 31
North East -6 24 £425 +117.95% 17
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 83 (5.04%) Confluence
2 71 (4.31%) Microsoft Exchange
3 60 (3.64%) SharePoint
4 14 (0.85%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.43%) Apache
7 6 (0.36%) Oracle Self-Service HR
8 5 (0.30%) Mattermost
9 4 (0.24%) Adobe Experience Manager
9 4 (0.24%) CMS
9 4 (0.24%) SAS
10 3 (0.18%) CICS
11 2 (0.12%) ArcGIS
11 2 (0.12%) IBM HTTP Server
11 2 (0.12%) Oracle HTTP Server
11 2 (0.12%) Oracle Spatial
11 2 (0.12%) WebSphere
11 2 (0.12%) WebSphere Application Server
11 2 (0.12%) WebSphere Portal
12 1 (0.061%) Oracle Application Server
Applications
1 92 (5.59%) Microsoft Office
2 53 (3.22%) Microsoft Project
3 29 (1.76%) Microsoft Excel
4 14 (0.85%) MS Visio
5 12 (0.73%) Microsoft PowerPoint
6 5 (0.30%) Acrobat
7 4 (0.24%) Chatbot
8 2 (0.12%) AutoCAD
8 2 (0.12%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.49%) Remedy ITSM
2 15 (0.91%) Oracle EBS
3 6 (0.36%) Maximo
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Oracle Payables
4 5 (0.30%) Oracle Receivables
5 3 (0.18%) assyst
5 3 (0.18%) Oracle Applications
5 3 (0.18%) Oracle General Ledger
5 3 (0.18%) SAP S/4HANA
6 2 (0.12%) DELMIA
6 2 (0.12%) Dynamics CRM
6 2 (0.12%) Oracle Cash Management
7 1 (0.061%) Aareon QL
7 1 (0.061%) MIS ActiveH
7 1 (0.061%) NEC Housing
7 1 (0.061%) OPENHousing
7 1 (0.061%) Oracle Assets
7 1 (0.061%) Orchard Housing
Cloud Services
1 371 (22.53%) Azure
2 213 (12.93%) Microsoft 365
3 204 (12.39%) AWS
4 107 (6.50%) Entra ID
5 86 (5.22%) GCP
6 67 (4.07%) Power Platform
7 63 (3.83%) SaaS
8 62 (3.76%) Azure DevOps
9 36 (2.19%) GitHub
10 32 (1.94%) PaaS
11 31 (1.88%) Google Workspace
11 31 (1.88%) IaaS
12 22 (1.34%) Serverless
13 21 (1.28%) AWS Lambda
14 20 (1.21%) OCI
15 19 (1.15%) Datadog
16 18 (1.09%) AWS CloudFormation
17 17 (1.03%) Amazon S3
17 17 (1.03%) Azure Monitor
17 17 (1.03%) OpenShift
Communications & Networking
1 142 (8.62%) Firewall
2 101 (6.13%) DNS
3 92 (5.59%) WAN
4 91 (5.53%) VPN
5 83 (5.04%) LAN
6 68 (4.13%) DHCP
7 58 (3.52%) TCP/IP
8 56 (3.40%) Network Security
9 50 (3.04%) SD-WAN
10 40 (2.43%) Wi-Fi
11 32 (1.94%) SAN
12 30 (1.82%) BGP
13 28 (1.70%) OSPF
14 23 (1.40%) VoIP
15 22 (1.34%) SSL
16 19 (1.15%) BIG-IP
16 19 (1.15%) Wireless
17 18 (1.09%) VLAN
18 15 (0.91%) NAS
19 14 (0.85%) Internet
Database & Business Intelligence
1 51 (3.10%) Power BI
2 46 (2.79%) SQL Server
3 16 (0.97%) Tableau
4 15 (0.91%) Oracle Database
5 13 (0.79%) Amazon RDS
5 13 (0.79%) Data Warehouse
5 13 (0.79%) PostgreSQL
6 11 (0.67%) Oracle Reports
6 11 (0.67%) SQL Server Integration Services
7 8 (0.49%) Metadata
8 7 (0.43%) SQL Server Reporting Services
9 5 (0.30%) Amazon Aurora
9 5 (0.30%) Azure SQL Database
9 5 (0.30%) DB2
9 5 (0.30%) MySQL
9 5 (0.30%) Oracle Database 12c
9 5 (0.30%) Redis
9 5 (0.30%) Star Schema
10 4 (0.24%) DTS
11 3 (0.18%) SAP HANA
Development Applications
1 186 (11.29%) JIRA
2 28 (1.70%) Jenkins
3 26 (1.58%) GitLab
4 23 (1.40%) Git
5 9 (0.55%) MSI
6 8 (0.49%) Bitbucket
7 5 (0.30%) AdminStudio
7 5 (0.30%) InstallShield
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
9 3 (0.18%) JMeter
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 617 (37.46%) Social Skills
2 264 (16.03%) Finance
3 255 (15.48%) Analytical Skills
4 186 (11.29%) Public Sector
5 66 (4.01%) Banking
6 61 (3.70%) Organisational Skills
7 60 (3.64%) Military
8 57 (3.46%) Telecoms
9 54 (3.28%) Legal
10 37 (2.25%) Documentation Skills
10 37 (2.25%) Influencing Skills
11 28 (1.70%) Retail
12 24 (1.46%) Law
13 20 (1.21%) Aerospace
14 18 (1.09%) Local Government
15 17 (1.03%) Presentation Skills
16 15 (0.91%) Inclusion and Diversity
17 13 (0.79%) Investment Banking
17 13 (0.79%) Police
18 10 (0.61%) Manufacturing
Job Titles
1 214 (12.99%) Analyst
2 185 (11.23%) Architect
3 169 (10.26%) Lead
4 132 (8.01%) Service Manager
5 129 (7.83%) Senior
6 93 (5.65%) IT Support
7 89 (5.40%) Support Engineer
8 77 (4.68%) Service Analyst
9 72 (4.37%) IT Manager
10 70 (4.25%) Consultant
11 55 (3.34%) Delivery Manager
12 51 (3.10%) IT Analyst
13 50 (3.04%) Service Architect
14 49 (2.98%) Support Analyst
15 48 (2.91%) Service Desk Analyst
16 47 (2.85%) Infrastructure Engineer
17 45 (2.73%) Network Engineer
18 44 (2.67%) IT Engineer
19 42 (2.55%) Enterprise Architect
20 41 (2.49%) Change Manager
Libraries, Frameworks & Software Standards
1 75 (4.55%) REST
2 42 (2.55%) SOAP
3 24 (1.46%) .NET
4 20 (1.21%) LDAP
5 19 (1.15%) Middleware
5 19 (1.15%) Web Services
6 18 (1.09%) Oracle Fusion
7 17 (1.03%) CSS
8 15 (0.91%) Oracle GoldenGate
9 13 (0.79%) 802.1X
10 12 (0.73%) HTML
10 12 (0.73%) OAuth
11 11 (0.67%) Kafka
11 11 (0.67%) SAML
12 10 (0.61%) AngularJS
13 9 (0.55%) Microsoft Graph
14 8 (0.49%) ARM Templates
14 8 (0.49%) Elastic Stack
14 8 (0.49%) OAuth2
15 7 (0.43%) OpenID
Miscellaneous
1 106 (6.44%) CMDB
2 96 (5.83%) Onboarding
3 92 (5.59%) Product Ownership
4 77 (4.68%) Data Centre
5 49 (2.98%) Enterprise Software
6 42 (2.55%) Management Information System
7 37 (2.25%) Self-Motivation
8 35 (2.13%) Virtual Team
9 34 (2.06%) Replication
10 32 (1.94%) PKI
11 29 (1.76%) Cloud Native
12 28 (1.70%) Analytical Mindset
13 27 (1.64%) Clustering
14 24 (1.46%) Hybrid Cloud
14 24 (1.46%) Security Posture
15 20 (1.21%) Mainframe
16 18 (1.09%) Driving Licence
17 17 (1.03%) PMI
18 16 (0.97%) Legacy Systems
19 15 (0.91%) Smartphone
Operating Systems
1 363 (22.04%) Windows
2 103 (6.25%) Linux
3 98 (5.95%) Windows Server
4 96 (5.83%) Windows 10
5 48 (2.91%) Unix
6 32 (1.94%) Mac OS
7 28 (1.70%) Android
8 27 (1.64%) Red Hat Enterprise Linux
9 26 (1.58%) Apple iOS
10 12 (0.73%) Windows Server 2016
11 11 (0.67%) Windows Server 2012
12 10 (0.61%) Ubuntu
12 10 (0.61%) zOS
13 9 (0.55%) AIX
13 9 (0.55%) Windows Server 2019
14 6 (0.36%) Oracle Linux
15 5 (0.30%) Solaris
15 5 (0.30%) VMS
16 4 (0.24%) HPUX
16 4 (0.24%) SUSE
Processes & Methodologies
1 554 (33.64%) Service Management
2 466 (28.29%) ITSM
3 394 (23.92%) Agile
4 360 (21.86%) Problem-Solving
5 313 (19.00%) Change Management
6 309 (18.76%) Continuous Improvement
7 290 (17.61%) Stakeholder Management
8 254 (15.42%) Service Delivery
9 203 (12.33%) DevOps
10 201 (12.20%) Stakeholder Engagement
11 171 (10.38%) Roadmaps
12 163 (9.90%) Customer Service
13 140 (8.50%) Incident Management
14 139 (8.44%) Service Design
15 138 (8.38%) Problem Management
16 134 (8.14%) Migration
17 119 (7.23%) Root Cause Analysis
18 118 (7.16%) Project Management
19 113 (6.86%) Project Delivery
20 110 (6.68%) CI/CD
Programming Languages
1 133 (8.08%) PowerShell
2 99 (6.01%) SQL
3 65 (3.95%) Python
4 49 (2.98%) JavaScript
5 30 (1.82%) Bash
6 22 (1.34%) Java
7 21 (1.28%) Shell Script
8 16 (0.97%) Korn
9 13 (0.79%) Bicep
9 13 (0.79%) C#
10 12 (0.73%) PL/SQL
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) JCL
12 10 (0.61%) REXX
13 5 (0.30%) T-SQL
14 3 (0.18%) Assembly Language
14 3 (0.18%) COBOL
14 3 (0.18%) Go
14 3 (0.18%) VBScript
Qualifications
1 605 (36.73%) Security Cleared
2 457 (27.75%) SC Cleared
3 232 (14.09%) Degree
4 156 (9.47%) ITIL Certification
5 148 (8.99%) DV Cleared
6 62 (3.76%) Microsoft Certification
7 60 (3.64%) PMI Certification
8 59 (3.58%) Cisco Certification
9 54 (3.28%) Computer Science Degree
10 50 (3.04%) PMP
11 45 (2.73%) Azure Certification
12 43 (2.61%) CCNP
13 36 (2.19%) ITIL Foundation Certificate
14 34 (2.06%) TOGAF Certification
15 33 (2.00%) CISSP
16 32 (1.94%) ISEB
17 30 (1.82%) PRINCE2 Practitioner
18 20 (1.21%) MCSE
19 19 (1.15%) AWS Certification
20 17 (1.03%) CCNA
Quality Assurance & Compliance
1 133 (8.08%) SLA
2 63 (3.83%) ISO/IEC 27001
3 49 (2.98%) COBIT
3 49 (2.98%) NIST
4 40 (2.43%) GDPR
5 38 (2.31%) Data Quality
6 30 (1.82%) QA
7 27 (1.64%) GRC
8 20 (1.21%) NCSC
9 19 (1.15%) Cyber Essentials
9 19 (1.15%) PMO
10 17 (1.03%) ISO/IEC 20000
11 13 (0.79%) PCI DSS
11 13 (0.79%) Sarbanes-Oxley
12 10 (0.61%) JSP 440
13 8 (0.49%) Accessibility
13 8 (0.49%) Actionable Recommendations
14 7 (0.43%) Government Security Classifications
14 7 (0.43%) HMG Security Policy Framework
14 7 (0.43%) ISO/IEC 42001
System Software
1 289 (17.55%) Active Directory
2 73 (4.43%) VMware Infrastructure
3 33 (2.00%) Docker
4 28 (1.70%) Hyper-V
5 26 (1.58%) Virtual Desktop
6 18 (1.09%) Oracle RAC
7 15 (0.91%) vSphere
8 14 (0.85%) VMware ESXi
9 13 (0.79%) Firmware
10 9 (0.55%) VMware NSX
11 8 (0.49%) Virtual Machines
12 5 (0.30%) Job Entry Subsystem
13 4 (0.24%) Microsoft App-V
13 4 (0.24%) XenApp
13 4 (0.24%) XenDesktop
14 3 (0.18%) DFS Replication
14 3 (0.18%) IAG
14 3 (0.18%) NFS
14 3 (0.18%) PowerHA
15 2 (0.12%) BitLocker
Systems Management
1 106 (6.44%) Microsoft Intune
2 87 (5.28%) Terraform
3 74 (4.49%) Ansible
4 67 (4.07%) SCCM
5 59 (3.58%) Kubernetes
6 30 (1.82%) OPNET
7 21 (1.28%) Grafana
8 19 (1.15%) Oracle RMAN
9 18 (1.09%) SCOM
10 17 (1.03%) Single Sign-On
11 16 (0.97%) Prometheus
11 16 (0.97%) WSUS
12 15 (0.91%) Oracle Enterprise Manager
13 14 (0.85%) FortiGate
14 13 (0.79%) vCenter Server
15 9 (0.55%) Nessus
15 9 (0.55%) Red Hat Satellite
16 8 (0.49%) CASB
17 7 (0.43%) vRealize
18 6 (0.36%) Active Directory Federation Services
Vendors
1 378 (22.95%) Microsoft
2 374 (22.71%) ServiceNow
3 121 (7.35%) VMware
4 91 (5.53%) Remedy
5 85 (5.16%) Oracle
6 84 (5.10%) Cisco
7 56 (3.40%) Google
8 53 (3.22%) Splunk
9 49 (2.98%) Atlassian
10 44 (2.67%) Citrix
11 36 (2.19%) SAP
12 35 (2.13%) Palo Alto
12 35 (2.13%) Red Hat
13 31 (1.88%) Fortinet
14 28 (1.70%) SolarWinds
15 24 (1.46%) BMC
15 24 (1.46%) Juniper
15 24 (1.46%) Zscaler
16 23 (1.40%) Dynatrace
16 23 (1.40%) IBM