ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 February 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Feb 2026
Same period 2025 Same period 2024
Rank 52 43 34
Rank change year-on-year -9 -9 +13
Contract jobs citing ITIL 1,458 1,241 1,988
As % of all contract jobs in England 4.43% 4.68% 5.21%
As % of the Processes & Methodologies category 5.05% 5.24% 5.95%
Number of daily rates quoted 950 723 1,361
10th Percentile £190 £200 £206
25th Percentile £313 £276 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £700 £693 £700
UK median daily rate £475 £473 £500
% change year-on-year +0.53% -5.50% +9.89%
Number of hourly rates quoted 94 53 129
10th Percentile £16.89 £15.60 £13.41
25th Percentile £18.50 £20.00 £14.16
Median hourly rate £23.66 £26.13 £17.95
Median % change year-on-year -9.44% +45.58% +15.77%
75th Percentile £45.46 £37.00 £32.00
90th Percentile £60.00 £68.64 £60.05
UK median hourly rate £22.27 £25.00 £17.72
% change year-on-year -10.94% +41.06% +14.34%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,849 23,705 33,384
As % of all contract IT jobs advertised in England 87.71% 89.48% 87.55%
Number of daily rates quoted 18,454 14,499 22,354
10th Percentile £305 £310 £300
25th Percentile £410 £413 £415
Median daily rate (50th Percentile) £500 £525 £528
Median % change year-on-year -4.76% -0.47% -4.09%
75th Percentile £619 £643 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,790 754 1,912
10th Percentile £15.00 £15.62 £13.50
25th Percentile £17.87 £21.00 £17.00
Median hourly rate £25.15 £34.75 £36.00
Median % change year-on-year -27.63% -3.47% +2.86%
75th Percentile £60.00 £63.75 £62.12
90th Percentile £70.00 £75.00 £73.75
UK median hourly rate £25.15 £32.50 £35.00
% change year-on-year -22.62% -7.14% +7.69%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 February 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 February 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -38 403 £475 -5.94% 146
South East +2 304 £425 -5.56% 193
South West +5 248 £560 +12.00% 76
North of England -15 247 £450 +12.50% 117
North West -7 147 £465 +16.25% 64
Midlands -9 146 £410 -2.96% 103
West Midlands -5 109 £400 -11.11% 66
East of England -3 97 £363 -14.71% 44
Yorkshire -16 80 £450 +5.88% 37
East Midlands -13 37 £419 +30.86% 36
North East -15 20 £450 -6.01% 17
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 108 (7.41%) SharePoint
2 85 (5.83%) Microsoft Exchange
3 84 (5.76%) Confluence
4 29 (1.99%) Skype for Business
5 13 (0.89%) Mattermost
6 12 (0.82%) IIS
7 9 (0.62%) Exchange Server 2013
8 8 (0.55%) Apache
9 3 (0.21%) CICS
10 2 (0.14%) ArcGIS
10 2 (0.14%) CMS
10 2 (0.14%) Exchange Server 2003
10 2 (0.14%) Exchange Server 2007
10 2 (0.14%) Exchange Server 2010
10 2 (0.14%) Mule
10 2 (0.14%) Office Communications Server
10 2 (0.14%) Oracle Spatial
10 2 (0.14%) SAS
10 2 (0.14%) SharePoint Server
11 1 (0.069%) WordPress
Applications
1 132 (9.05%) Microsoft Office
2 44 (3.02%) Microsoft Excel
3 38 (2.61%) Microsoft Project
4 28 (1.92%) Microsoft PowerPoint
5 18 (1.23%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 49 (3.36%) Remedy ITSM
2 24 (1.65%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
5 7 (0.48%) SAP S/4HANA
6 6 (0.41%) assyst
7 5 (0.34%) Oracle General Ledger
8 4 (0.27%) Oracle Payables
8 4 (0.27%) Oracle Receivables
9 3 (0.21%) Kondor
9 3 (0.21%) Oracle EBS R12
10 2 (0.14%) DELMIA
10 2 (0.14%) Oracle Cash Management
10 2 (0.14%) Oracle FAH
10 2 (0.14%) Oracle Financials
10 2 (0.14%) Oracle Subledger Accounting
10 2 (0.14%) SystmOne
11 1 (0.069%) Aareon QL
11 1 (0.069%) Orchard Housing
11 1 (0.069%) Salesforce CRM
Cloud Services
1 340 (23.32%) Azure
2 225 (15.43%) Microsoft 365
3 184 (12.62%) AWS
4 98 (6.72%) Entra ID
5 87 (5.97%) GCP
6 50 (3.43%) SaaS
7 45 (3.09%) OneDrive
8 44 (3.02%) Power Platform
9 42 (2.88%) Azure DevOps
10 23 (1.58%) Google Workspace
11 22 (1.51%) IaaS
11 22 (1.51%) PaaS
12 19 (1.30%) PowerApps
13 16 (1.10%) Azure Monitor
13 16 (1.10%) GitHub
13 16 (1.10%) OpenShift
14 15 (1.03%) AWS CloudFormation
14 15 (1.03%) Azure ExpressRoute
15 14 (0.96%) Serverless
16 13 (0.89%) Dynamics 365
Communications & Networking
1 110 (7.54%) DNS
2 99 (6.79%) Firewall
2 99 (6.79%) VPN
3 86 (5.90%) DHCP
4 60 (4.12%) WAN
5 55 (3.77%) LAN
5 55 (3.77%) TCP/IP
6 37 (2.54%) SD-WAN
7 32 (2.19%) Skype
8 27 (1.85%) Wi-Fi
9 26 (1.78%) VLAN
10 24 (1.65%) Network Security
11 22 (1.51%) VoIP
12 20 (1.37%) SAN
13 15 (1.03%) Wireless
14 14 (0.96%) Unified Communications
15 12 (0.82%) BGP
15 12 (0.82%) SSH
16 10 (0.69%) OSPF
17 9 (0.62%) IPv4
Database & Business Intelligence
1 29 (1.99%) Power BI
2 18 (1.23%) SQL Server
3 14 (0.96%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 6 (0.41%) Metadata
6 5 (0.34%) Amazon Aurora
6 5 (0.34%) Oracle Reports
6 5 (0.34%) Star Schema
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Lake
7 4 (0.27%) Data Warehouse
7 4 (0.27%) Oracle Database
7 4 (0.27%) Redis
7 4 (0.27%) Relational Database
8 3 (0.21%) DB2
8 3 (0.21%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) Data Mining
9 2 (0.14%) SQL Server Reporting Services
Development Applications
1 144 (9.88%) JIRA
2 20 (1.37%) Jenkins
3 12 (0.82%) GitLab
4 10 (0.69%) Git
5 6 (0.41%) MSI
6 3 (0.21%) AdminStudio
6 3 (0.21%) IBM UrbanCode
6 3 (0.21%) InstallShield
6 3 (0.21%) JMeter
6 3 (0.21%) Liquibase
6 3 (0.21%) Sonatype Nexus
7 2 (0.14%) Bitbucket
7 2 (0.14%) git-flow
7 2 (0.14%) JUnit
7 2 (0.14%) Mockito
7 2 (0.14%) Postman
7 2 (0.14%) Rational DOORS
8 1 (0.069%) GCC
8 1 (0.069%) Selenium
8 1 (0.069%) Visual Studio
General
1 626 (42.94%) Social Skills
2 250 (17.15%) Analytical Skills
3 237 (16.26%) Finance
4 183 (12.55%) Public Sector
5 65 (4.46%) Military
6 62 (4.25%) Organisational Skills
7 60 (4.12%) Banking
8 59 (4.05%) Telecoms
9 50 (3.43%) Legal
10 45 (3.09%) Documentation Skills
11 33 (2.26%) Influencing Skills
12 27 (1.85%) Manufacturing
13 26 (1.78%) Retail
14 23 (1.58%) Law
15 20 (1.37%) Presentation Skills
16 16 (1.10%) Marketing
17 14 (0.96%) Inclusion and Diversity
18 12 (0.82%) Electronics
18 12 (0.82%) Local Government
19 9 (0.62%) Billing
Job Titles
1 240 (16.46%) Analyst
2 180 (12.35%) Lead
3 173 (11.87%) Architect
4 114 (7.82%) Service Manager
5 95 (6.52%) IT Support
6 90 (6.17%) Support Engineer
7 88 (6.04%) Support Analyst
8 65 (4.46%) Consultant
8 65 (4.46%) Service Analyst
9 64 (4.39%) Senior
10 58 (3.98%) Infrastructure Engineer
11 47 (3.22%) IT Analyst
12 46 (3.16%) Service Architect
13 45 (3.09%) Service Desk Analyst
14 41 (2.81%) IT Manager
15 39 (2.67%) 2nd Line Support
15 39 (2.67%) Technical Support
16 37 (2.54%) Administrator
17 36 (2.47%) Desktop Support
18 35 (2.40%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.09%) REST
2 25 (1.71%) SOAP
3 17 (1.17%) .NET
4 16 (1.10%) Middleware
5 13 (0.89%) LDAP
6 11 (0.75%) ARM Templates
7 9 (0.62%) CSS
8 8 (0.55%) HTML
8 8 (0.55%) Oracle Fusion
9 7 (0.48%) Elastic Stack
9 7 (0.48%) Kafka
10 6 (0.41%) AngularJS
11 5 (0.34%) Ajax
12 4 (0.27%) Keycloak
12 4 (0.27%) SAML
12 4 (0.27%) Software Packaging
13 3 (0.21%) ISPF
13 3 (0.21%) Microsoft Graph
13 3 (0.21%) OAuth
13 3 (0.21%) RabbitMQ
Miscellaneous
1 78 (5.35%) CMDB
2 69 (4.73%) Onboarding
3 56 (3.84%) Product Ownership
4 52 (3.57%) Data Centre
5 47 (3.22%) Management Information System
6 42 (2.88%) Enterprise Software
7 41 (2.81%) Virtual Team
8 39 (2.67%) Self-Motivation
9 30 (2.06%) PKI
10 27 (1.85%) Analytical Mindset
11 22 (1.51%) Cloud Native
12 20 (1.37%) Hybrid Cloud
13 19 (1.30%) Driving Licence
13 19 (1.30%) Mainframe
14 18 (1.23%) NHS
15 16 (1.10%) Replication
16 15 (1.03%) PMI
16 15 (1.03%) Smartphone
17 14 (0.96%) Video Conferencing
18 13 (0.89%) iPhone
Operating Systems
1 369 (25.31%) Windows
2 108 (7.41%) Windows 10
3 105 (7.20%) Linux
4 80 (5.49%) Windows Server
5 34 (2.33%) Mac OS
6 29 (1.99%) Apple iOS
7 26 (1.78%) Android
8 23 (1.58%) Unix
9 17 (1.17%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 8 (0.55%) Ubuntu
11 8 (0.55%) Windows Server 2019
12 6 (0.41%) Windows Server 2003
12 6 (0.41%) Windows Server 2016
12 6 (0.41%) zOS
13 4 (0.27%) CentOS
13 4 (0.27%) Windows Server 2008
14 3 (0.21%) AIX
14 3 (0.21%) Debian
15 2 (0.14%) Solaris
Processes & Methodologies
1 502 (34.43%) Service Management
2 432 (29.63%) ITSM
3 337 (23.11%) Problem-Solving
4 321 (22.02%) Agile
5 298 (20.44%) Change Management
6 249 (17.08%) Continuous Improvement
7 235 (16.12%) Stakeholder Management
8 232 (15.91%) Service Delivery
9 200 (13.72%) Customer Service
10 187 (12.83%) Stakeholder Engagement
11 160 (10.97%) DevOps
12 153 (10.49%) Problem Management
13 134 (9.19%) Project Management
14 130 (8.92%) Roadmaps
15 122 (8.37%) Incident Management
16 119 (8.16%) Service Design
17 113 (7.75%) Migration
18 102 (7.00%) Project Delivery
19 101 (6.93%) Root Cause Analysis
20 98 (6.72%) TOGAF
Programming Languages
1 153 (10.49%) PowerShell
2 97 (6.65%) SQL
3 86 (5.90%) Python
4 30 (2.06%) JavaScript
5 28 (1.92%) Bash
6 19 (1.30%) Shell Script
7 16 (1.10%) Java
8 13 (0.89%) Perl
9 12 (0.82%) Bicep
10 6 (0.41%) C#
10 6 (0.41%) JCL
10 6 (0.41%) REXX
10 6 (0.41%) VBScript
11 5 (0.34%) Groovy
12 3 (0.21%) Assembly Language
12 3 (0.21%) COBOL
12 3 (0.21%) HLASM
12 3 (0.21%) PL/SQL
13 2 (0.14%) PHP
13 2 (0.14%) VB.NET
Qualifications
1 467 (32.03%) Security Cleared
2 360 (24.69%) SC Cleared
3 218 (14.95%) Degree
4 145 (9.95%) ITIL Certification
5 101 (6.93%) DV Cleared
6 83 (5.69%) Microsoft Certification
7 46 (3.16%) Azure Certification
8 44 (3.02%) Computer Science Degree
8 44 (3.02%) ITIL Foundation Certificate
8 44 (3.02%) PMI Certification
9 39 (2.67%) Cisco Certification
10 35 (2.40%) PMP
10 35 (2.40%) TOGAF Certification
11 33 (2.26%) CCNP
12 32 (2.19%) A+ Certification
13 31 (2.13%) ISEB
14 22 (1.51%) AWS Certification
14 22 (1.51%) PRINCE2 Practitioner
15 21 (1.44%) CISSP
15 21 (1.44%) MCSE
Quality Assurance & Compliance
1 127 (8.71%) SLA
2 57 (3.91%) ISO/IEC 27001
3 43 (2.95%) COBIT
4 37 (2.54%) GDPR
5 31 (2.13%) NIST
6 29 (1.99%) QA
7 22 (1.51%) Data Quality
8 21 (1.44%) GRC
9 18 (1.23%) Cyber Essentials
10 14 (0.96%) NCSC
11 12 (0.82%) Sarbanes-Oxley
12 11 (0.75%) JSP 440
13 9 (0.62%) ISO/IEC 20000
13 9 (0.62%) PCI DSS
14 8 (0.55%) HMG Security Policy Framework
14 8 (0.55%) NIST 800
14 8 (0.55%) PMO
15 7 (0.48%) Accessibility
16 6 (0.41%) Actionable Recommendations
16 6 (0.41%) ISO 9001
System Software
1 285 (19.55%) Active Directory
2 72 (4.94%) VMware Infrastructure
3 38 (2.61%) Hyper-V
4 25 (1.71%) Docker
4 25 (1.71%) Virtual Desktop
5 12 (0.82%) vSphere
6 8 (0.55%) VMware ESXi
7 7 (0.48%) Firmware
7 7 (0.48%) Microsoft App-V
8 6 (0.41%) VMware NSX
9 5 (0.34%) Microsoft Virtual Server
9 5 (0.34%) Virtual Machines
9 5 (0.34%) Virtual Servers
10 4 (0.27%) BitLocker
11 3 (0.21%) DFS Replication
11 3 (0.21%) Job Entry Subsystem
12 2 (0.14%) Brightmail
12 2 (0.14%) ISA Server
12 2 (0.14%) XenApp
12 2 (0.14%) XenDesktop
Systems Management
1 107 (7.34%) Microsoft Intune
2 97 (6.65%) SCCM
3 74 (5.08%) Terraform
4 66 (4.53%) Ansible
5 51 (3.50%) Kubernetes
6 39 (2.67%) SCOM
7 32 (2.19%) OPNET
8 21 (1.44%) HP SiteScope
9 18 (1.23%) Grafana
9 18 (1.23%) WSUS
10 14 (0.96%) Prometheus
11 13 (0.89%) Red Hat Satellite
12 11 (0.75%) vCenter Server
13 10 (0.69%) Single Sign-On
14 9 (0.62%) Jamf Pro
15 7 (0.48%) Active Directory Federation Services
16 6 (0.41%) FortiGate
17 5 (0.34%) vRealize
18 4 (0.27%) Packer
18 4 (0.27%) Rancher
Vendors
1 404 (27.71%) Microsoft
2 280 (19.20%) ServiceNow
3 118 (8.09%) VMware
4 94 (6.45%) Remedy
5 62 (4.25%) Google
6 60 (4.12%) Cisco
7 58 (3.98%) Oracle
8 50 (3.43%) Splunk
9 49 (3.36%) Atlassian
10 38 (2.61%) Citrix
11 33 (2.26%) SAP
12 30 (2.06%) Red Hat
12 30 (2.06%) Salesforce
13 28 (1.92%) IBM
14 26 (1.78%) Dynatrace
15 22 (1.51%) Palo Alto
16 20 (1.37%) SolarWinds
17 19 (1.30%) Fortinet
18 17 (1.17%) BMC
18 17 (1.17%) Veeam