ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 5 May 2026, with comparisons to the same periods in the previous two years.

6 months to
5 May 2026
Same period 2025 Same period 2024
Rank 51 43 38
Rank change year-on-year -8 -5 +5
Contract jobs citing ITIL 1,625 1,179 1,752
As % of all contract jobs in England 4.00% 4.84% 4.75%
As % of the Processes & Methodologies category 4.72% 5.30% 5.49%
Number of daily rates quoted 1,100 722 1,173
10th Percentile £213 £210 £205
25th Percentile £375 £311 £325
Median daily rate (50th Percentile) £500 £465 £495
Median % change year-on-year +7.53% -6.06% +4.21%
75th Percentile £600 £588 £588
90th Percentile £694 £675 £688
UK median daily rate £498 £459 £490
% change year-on-year +8.40% -6.34% +4.26%
Number of hourly rates quoted 78 69 148
10th Percentile £17.25 £14.99 £14.00
25th Percentile £18.50 £16.25 £14.16
Median hourly rate £27.75 £21.63 £17.69
Median % change year-on-year +28.32% +22.24% -4.38%
75th Percentile £82.25 £30.68 £23.97
90th Percentile £101.65 £43.94 £46.18
UK median hourly rate £22.36 £22.05 £17.69
% change year-on-year +1.42% +24.65% -6.89%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,426 22,233 31,934
As % of all contract IT jobs advertised in England 84.84% 91.20% 86.61%
Number of daily rates quoted 21,983 14,556 20,949
10th Percentile £318 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £510 £525 £525
Median % change year-on-year -2.86% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -4.55%
Number of hourly rates quoted 2,140 928 2,245
10th Percentile £15.38 £14.65 £12.92
25th Percentile £20.35 £18.50 £16.00
Median hourly rate £45.46 £30.00 £36.05
Median % change year-on-year +51.53% -16.77% -2.97%
75th Percentile £67.50 £63.75 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £41.94 £29.00 £35.83
% change year-on-year +44.62% -19.06% -0.47%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 5 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 5 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 5 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -23 501 £500 - 170
South East +5 386 £490 +5.95% 176
North of England -22 251 £494 +41.14% 113
South West -9 208 £591 +25.74% 64
North West -11 160 £538 +42.76% 54
Midlands -25 159 £425 -5.56% 77
West Midlands -22 128 £450 - 47
East of England -12 95 £400 -5.88% 75
Yorkshire -38 69 £475 +35.71% 49
East Midlands -23 30 £419 +30.86% 30
North East -6 22 £425 +117.95% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 79 (4.86%) Confluence
2 66 (4.06%) Microsoft Exchange
3 62 (3.82%) SharePoint
4 16 (0.98%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.43%) Apache
7 6 (0.37%) Mattermost
7 6 (0.37%) Oracle Self-Service HR
8 4 (0.25%) Adobe Experience Manager
8 4 (0.25%) CMS
8 4 (0.25%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.062%) WordPress
Applications
1 86 (5.29%) Microsoft Office
2 55 (3.38%) Microsoft Project
3 28 (1.72%) Microsoft Excel
4 15 (0.92%) MS Visio
5 11 (0.68%) Microsoft PowerPoint
6 5 (0.31%) Acrobat
6 5 (0.31%) Chatbot
7 3 (0.18%) AutoCAD
7 3 (0.18%) Revit
8 1 (0.062%) Oracle Smart View
8 1 (0.062%) Trello
Business Applications
1 43 (2.65%) Remedy ITSM
2 10 (0.62%) Oracle EBS
3 6 (0.37%) Maximo
3 6 (0.37%) Oracle HRMS
3 6 (0.37%) Primavera
4 5 (0.31%) Oracle Payables
4 5 (0.31%) Oracle Receivables
5 4 (0.25%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
8 1 (0.062%) Bloomberg TOMS
8 1 (0.062%) Eloqua
8 1 (0.062%) Loan IQ
8 1 (0.062%) Oracle EBS R12
8 1 (0.062%) Remedy AR System
8 1 (0.062%) SAP ERP
Cloud Services
1 376 (23.14%) Azure
2 216 (13.29%) Microsoft 365
3 204 (12.55%) AWS
4 105 (6.46%) Entra ID
5 84 (5.17%) GCP
6 74 (4.55%) Power Platform
7 63 (3.88%) SaaS
8 62 (3.82%) Azure DevOps
9 41 (2.52%) GitHub
10 32 (1.97%) PaaS
11 31 (1.91%) Google Workspace
11 31 (1.91%) IaaS
12 24 (1.48%) AWS Lambda
12 24 (1.48%) Serverless
13 21 (1.29%) Amazon S3
13 21 (1.29%) AWS CloudFormation
14 20 (1.23%) Amazon CloudWatch
14 20 (1.23%) OCI
15 19 (1.17%) Amazon EKS
15 19 (1.17%) GitHub Actions
Communications & Networking
1 144 (8.86%) Firewall
2 104 (6.40%) DNS
3 93 (5.72%) VPN
4 90 (5.54%) WAN
5 82 (5.05%) LAN
6 66 (4.06%) DHCP
7 56 (3.45%) Network Security
8 54 (3.32%) TCP/IP
9 49 (3.02%) SD-WAN
10 41 (2.52%) Wi-Fi
11 34 (2.09%) SAN
12 30 (1.85%) BGP
13 28 (1.72%) OSPF
14 24 (1.48%) SSL
15 19 (1.17%) BIG-IP
15 19 (1.17%) VoIP
16 18 (1.11%) VLAN
17 17 (1.05%) Wireless
18 16 (0.98%) NAS
19 14 (0.86%) Cisco ISE
Database & Business Intelligence
1 55 (3.38%) Power BI
2 50 (3.08%) SQL Server
3 16 (0.98%) Oracle Database
4 15 (0.92%) Tableau
5 14 (0.86%) SQL Server Integration Services
6 13 (0.80%) Data Warehouse
7 12 (0.74%) Amazon RDS
7 12 (0.74%) PostgreSQL
8 11 (0.68%) Oracle Reports
9 8 (0.49%) SQL Server Reporting Services
10 7 (0.43%) Metadata
11 5 (0.31%) Azure SQL Database
11 5 (0.31%) DB2
11 5 (0.31%) MySQL
11 5 (0.31%) Oracle Database 12c
11 5 (0.31%) Star Schema
12 4 (0.25%) Data Lake
12 4 (0.25%) DTS
12 4 (0.25%) Oracle BI EE
12 4 (0.25%) Redis
Development Applications
1 190 (11.69%) JIRA
2 32 (1.97%) Jenkins
3 30 (1.85%) GitLab
4 21 (1.29%) Git
5 11 (0.68%) Bitbucket
6 9 (0.55%) MSI
7 5 (0.31%) AdminStudio
7 5 (0.31%) InstallShield
8 4 (0.25%) JMeter
8 4 (0.25%) Maven
8 4 (0.25%) MLflow
8 4 (0.25%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 602 (37.05%) Social Skills
2 270 (16.62%) Finance
3 258 (15.88%) Analytical Skills
4 175 (10.77%) Public Sector
5 68 (4.18%) Banking
6 62 (3.82%) Organisational Skills
7 57 (3.51%) Military
8 56 (3.45%) Legal
9 54 (3.32%) Telecoms
10 35 (2.15%) Documentation Skills
10 35 (2.15%) Influencing Skills
11 29 (1.78%) Retail
12 22 (1.35%) Law
13 20 (1.23%) Aerospace
14 16 (0.98%) Presentation Skills
15 15 (0.92%) Inclusion and Diversity
15 15 (0.92%) Local Government
16 14 (0.86%) Police
17 13 (0.80%) Investment Banking
18 11 (0.68%) Financial Institution
Job Titles
1 213 (13.11%) Analyst
2 167 (10.28%) Architect
3 139 (8.55%) Lead
4 135 (8.31%) Service Manager
5 125 (7.69%) Senior
6 94 (5.78%) IT Support
7 84 (5.17%) Support Engineer
8 78 (4.80%) Service Analyst
9 73 (4.49%) IT Manager
10 65 (4.00%) Consultant
11 57 (3.51%) Delivery Manager
12 49 (3.02%) IT Analyst
12 49 (3.02%) Service Architect
13 48 (2.95%) Service Desk Analyst
14 47 (2.89%) Infrastructure Engineer
14 47 (2.89%) Network Engineer
14 47 (2.89%) Support Analyst
15 41 (2.52%) Change Manager
15 41 (2.52%) Designer
15 41 (2.52%) IT Engineer
Libraries, Frameworks & Software Standards
1 66 (4.06%) REST
2 37 (2.28%) SOAP
3 25 (1.54%) .NET
4 21 (1.29%) CSS
4 21 (1.29%) Middleware
5 19 (1.17%) LDAP
5 19 (1.17%) Oracle Fusion
5 19 (1.17%) Web Services
6 15 (0.92%) Oracle GoldenGate
7 14 (0.86%) 802.1X
7 14 (0.86%) HTML
7 14 (0.86%) OAuth
8 11 (0.68%) Kafka
8 11 (0.68%) Microsoft Graph
8 11 (0.68%) SAML
9 10 (0.62%) AngularJS
9 10 (0.62%) OAuth2
10 9 (0.55%) AWS CDK
11 8 (0.49%) ARM Templates
11 8 (0.49%) OpenID
Miscellaneous
1 100 (6.15%) CMDB
2 97 (5.97%) Onboarding
3 94 (5.78%) Product Ownership
4 80 (4.92%) Data Centre
5 52 (3.20%) Enterprise Software
6 38 (2.34%) Management Information System
7 35 (2.15%) Replication
8 34 (2.09%) Self-Motivation
9 33 (2.03%) PKI
10 30 (1.85%) Cloud Native
10 30 (1.85%) Clustering
11 27 (1.66%) Analytical Mindset
11 27 (1.66%) Virtual Team
12 24 (1.48%) Hybrid Cloud
12 24 (1.48%) Security Posture
13 22 (1.35%) Mainframe
14 19 (1.17%) Driving Licence
15 15 (0.92%) Operational Technology
15 15 (0.92%) Smartphone
16 14 (0.86%) Legacy Systems
Operating Systems
1 359 (22.09%) Windows
2 104 (6.40%) Linux
3 96 (5.91%) Windows Server
4 93 (5.72%) Windows 10
5 47 (2.89%) Unix
6 31 (1.91%) Mac OS
7 28 (1.72%) Apple iOS
8 27 (1.66%) Android
9 26 (1.60%) Red Hat Enterprise Linux
10 13 (0.80%) Windows Server 2016
11 11 (0.68%) zOS
12 10 (0.62%) Ubuntu
12 10 (0.62%) Windows Server 2019
13 9 (0.55%) Windows Server 2012
14 7 (0.43%) AIX
15 6 (0.37%) Oracle Linux
16 5 (0.31%) Solaris
17 4 (0.25%) HPUX
17 4 (0.25%) SUSE
17 4 (0.25%) VMS
Processes & Methodologies
1 545 (33.54%) Service Management
2 452 (27.82%) ITSM
3 378 (23.26%) Agile
4 359 (22.09%) Problem-Solving
5 298 (18.34%) Change Management
6 296 (18.22%) Continuous Improvement
7 285 (17.54%) Stakeholder Management
8 239 (14.71%) Service Delivery
9 194 (11.94%) DevOps
9 194 (11.94%) Stakeholder Engagement
10 163 (10.03%) Roadmaps
11 159 (9.78%) Customer Service
12 141 (8.68%) Service Design
13 140 (8.62%) Problem Management
14 138 (8.49%) Incident Management
15 131 (8.06%) Migration
16 120 (7.38%) Root Cause Analysis
17 117 (7.20%) CI/CD
18 105 (6.46%) Project Delivery
18 105 (6.46%) Project Management
Programming Languages
1 128 (7.88%) PowerShell
2 98 (6.03%) SQL
3 60 (3.69%) Python
4 48 (2.95%) JavaScript
5 31 (1.91%) Bash
6 21 (1.29%) Java
6 21 (1.29%) Shell Script
7 16 (0.98%) Korn
8 15 (0.92%) Bicep
9 12 (0.74%) C#
9 12 (0.74%) PL/SQL
10 10 (0.62%) JCL
10 10 (0.62%) REXX
11 9 (0.55%) Groovy
11 9 (0.55%) Perl
12 6 (0.37%) T-SQL
13 3 (0.18%) Assembly Language
13 3 (0.18%) COBOL
13 3 (0.18%) Go
13 3 (0.18%) VBScript
Qualifications
1 598 (36.80%) Security Cleared
2 447 (27.51%) SC Cleared
3 208 (12.80%) Degree
4 155 (9.54%) DV Cleared
5 145 (8.92%) ITIL Certification
6 60 (3.69%) Cisco Certification
6 60 (3.69%) Microsoft Certification
7 56 (3.45%) PMI Certification
8 53 (3.26%) Computer Science Degree
9 50 (3.08%) PMP
10 46 (2.83%) Azure Certification
11 44 (2.71%) CCNP
12 34 (2.09%) ITIL Foundation Certificate
12 34 (2.09%) TOGAF Certification
13 31 (1.91%) CISSP
14 21 (1.29%) ISEB
15 19 (1.17%) AWS Certification
15 19 (1.17%) PRINCE2 Practitioner
16 18 (1.11%) BPSS Clearance
16 18 (1.11%) MCSE
Quality Assurance & Compliance
1 133 (8.18%) SLA
2 62 (3.82%) ISO/IEC 27001
3 50 (3.08%) NIST
4 40 (2.46%) GDPR
5 39 (2.40%) Data Quality
6 38 (2.34%) COBIT
7 30 (1.85%) QA
8 21 (1.29%) GRC
9 20 (1.23%) NCSC
10 19 (1.17%) Cyber Essentials
10 19 (1.17%) PMO
11 17 (1.05%) ISO/IEC 20000
12 13 (0.80%) PCI DSS
13 12 (0.74%) Sarbanes-Oxley
14 9 (0.55%) Accessibility
15 8 (0.49%) Actionable Recommendations
16 7 (0.43%) Government Security Classifications
16 7 (0.43%) ISO/IEC 42001
17 6 (0.37%) Cyber Essentials PLUS
17 6 (0.37%) NIST 800
System Software
1 287 (17.66%) Active Directory
2 77 (4.74%) VMware Infrastructure
3 37 (2.28%) Docker
4 30 (1.85%) Hyper-V
5 28 (1.72%) Virtual Desktop
6 20 (1.23%) VMware ESXi
7 19 (1.17%) vSphere
8 18 (1.11%) Oracle RAC
9 13 (0.80%) Firmware
10 10 (0.62%) Virtual Machines
10 10 (0.62%) VMware NSX
11 5 (0.31%) Job Entry Subsystem
12 4 (0.25%) Microsoft App-V
12 4 (0.25%) XenApp
12 4 (0.25%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) RACF
Systems Management
1 108 (6.65%) Microsoft Intune
2 93 (5.72%) Terraform
3 77 (4.74%) Ansible
4 63 (3.88%) SCCM
5 62 (3.82%) Kubernetes
6 30 (1.85%) OPNET
7 23 (1.42%) Grafana
8 19 (1.17%) Oracle RMAN
9 18 (1.11%) Prometheus
10 17 (1.05%) WSUS
11 16 (0.98%) SCOM
11 16 (0.98%) Single Sign-On
12 15 (0.92%) Oracle Enterprise Manager
13 14 (0.86%) FortiGate
13 14 (0.86%) vCenter Server
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.49%) CASB
15 8 (0.49%) vMotion
16 7 (0.43%) vRealize
Vendors
1 391 (24.06%) Microsoft
2 373 (22.95%) ServiceNow
3 130 (8.00%) VMware
4 92 (5.66%) Remedy
5 84 (5.17%) Cisco
6 83 (5.11%) Oracle
7 56 (3.45%) Google
8 55 (3.38%) Splunk
9 45 (2.77%) Citrix
10 43 (2.65%) Atlassian
11 37 (2.28%) Palo Alto
12 36 (2.22%) SAP
13 32 (1.97%) Red Hat
14 31 (1.91%) Fortinet
15 29 (1.78%) SolarWinds
16 26 (1.60%) BMC
17 25 (1.54%) IBM
18 24 (1.48%) Dynatrace
18 24 (1.48%) Juniper
18 24 (1.48%) Zscaler