Period
to 19 November 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 43 35 25
Rank change year-on-year -8 -10 -1
Contract jobs citing ITIL 4,900 5,135 6,455
As % of all contract IT jobs advertised in England 5.19% 5.51% 6.63%
As % of the Processes & Methodologies category 6.01% 6.41% 7.76%
Number of daily rates quoted 3,144 3,400 4,092
England median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.23% +3.33% -
10th Percentile £163 £150 £185
90th Percentile £575 £575 £556
UK median daily rate £400 £377 £375
% change year-on-year +6.03% +0.60% -
Number of hourly rates quoted 325 316 378
England median hourly rate £17.00 £15.00 £16.50
Median hourly rate % change year-on-year +13.33% -9.09% -
10th Percentile £11.50 £10.54 £11.00
90th Percentile £40.16 £35.00 £39.83
UK median hourly rate £17.00 £15.00 £16.50
% change year-on-year +13.33% -9.09% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 81,574 80,141 83,234
As % of all contract IT jobs advertised in England 86.39% 85.93% 85.46%
Number of daily rates quoted 54,643 53,829 55,407
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +1.19%
10th Percentile £300 £283 £263
90th Percentile £650 £638 £610
UK median daily rate £460 £450 £425
% change year-on-year +2.22% +5.88% +3.03%
Number of hourly rates quoted 2,080 1,902 2,238
England median hourly rate £22.00 £23.32 £23.00
Median hourly rate % change year-on-year -5.66% +1.39% +4.55%
10th Percentile £11.41 £11.25 £11.25
90th Percentile £51.00 £50.00 £47.83
UK median hourly rate £22.00 £23.00 £22.50
% change year-on-year -4.35% +2.22% +2.27%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 19 November 2018.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 19 November 2018.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 1,877 £450 +5.88% 308
South East -14 1,035 £380 -0.91% 223
North of England -8 694 £380 +8.57% 262
Midlands -1 573 £390 +20.00% 173
West Midlands +5 408 £390 +20.00% 118
North West -4 376 £375 -6.25% 130
East of England +1 368 £375 +7.91% 93
South West -3 341 £410 +2.50% 87
Yorkshire -2 216 £387 +19.15% 106
East Midlands -12 161 £350 +7.69% 55
North East -15 102 £420 +29.23% 26
ITIL
UK

For the 6 months to 19 November 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,583 (32.31%) Windows
2 1,336 (27.27%) Microsoft
3 1,274 (26.00%) Service Management
4 1,095 (22.35%) Active Directory
5 857 (17.49%) Finance
6 814 (16.61%) Agile Software Development
7 809 (16.51%) Security Cleared
8 665 (13.57%) ITSM
9 655 (13.37%) ITIL V3
10 613 (12.51%) Office 365
11 612 (12.49%) Service Delivery
12 607 (12.39%) VMware
13 595 (12.14%) Microsoft Office
14 587 (11.98%) Problem-Solving
15 578 (11.80%) SC Cleared
16 553 (11.29%) Change Management
17 533 (10.88%) Cisco
18 511 (10.43%) ITIL Certification
19 505 (10.31%) Windows 7
20 501 (10.22%) Windows Server
21 500 (10.20%) Project Management
22 491 (10.02%) Linux
23 476 (9.71%) PRINCE2
24 462 (9.43%) Analytical Skills
25 459 (9.37%) SCCM
26 448 (9.14%) Windows 10
27 436 (8.90%) ServiceNow
28 424 (8.65%) Microsoft Azure
29 417 (8.51%) Firewall
30 396 (8.08%) Stakeholder Management

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 277 (5.65%) MS Exchange
2 243 (4.96%) SharePoint
3 176 (3.59%) Skype for Business
4 135 (2.76%) IIS
5 133 (2.71%) Exchange Server 2010
6 114 (2.33%) Apache
7 87 (1.78%) Tomcat
8 81 (1.65%) Confluence
9 54 (1.10%) Exchange Server 2013
10 47 (0.96%) SharePoint 2013
11 45 (0.92%) Exchange Server 2007
12 42 (0.86%) Blackberry Enterprise Server
13 33 (0.67%) JBoss
14 29 (0.59%) IBM Notes
15 27 (0.55%) WebSphere
16 25 (0.51%) CMS
17 22 (0.45%) nginx
18 20 (0.41%) Documentum
19 19 (0.39%) OpenStack
20 18 (0.37%) BizTalk Server
Applications
1 595 (12.14%) Microsoft Office
2 192 (3.92%) Microsoft Excel
3 130 (2.65%) Microsoft Project
4 124 (2.53%) Microsoft PowerPoint
5 115 (2.35%) MS Visio
6 13 (0.27%) Spreadsheet
7 6 (0.12%) InfoPath
8 2 (0.041%) Acrobat
8 2 (0.041%) AutoCAD
8 2 (0.041%) SPSS
9 1 (0.020%) Adobe Captivate
9 1 (0.020%) Adobe Creative Suite
9 1 (0.020%) Adobe Illustrator
9 1 (0.020%) CATIA
9 1 (0.020%) Chatbot
9 1 (0.020%) InDesign
9 1 (0.020%) Mozilla Thunderbird
9 1 (0.020%) Photoshop
Business Applications
1 68 (1.39%) Remedy ITSM
2 63 (1.29%) Dynamics CRM
3 24 (0.49%) Dynamics AX
4 18 (0.37%) Payment Gateway
5 9 (0.18%) assyst
5 9 (0.18%) Oracle Retail
6 8 (0.16%) SAP IS-U
7 6 (0.12%) Elite 3E
7 6 (0.12%) Salesforce.com CRM
8 5 (0.10%) SAP GTS
8 5 (0.10%) Unit4 Business World
9 4 (0.082%) Dynamics NAV
9 4 (0.082%) Oracle EBS
9 4 (0.082%) Oracle ERP
9 4 (0.082%) Oracle Financials
9 4 (0.082%) SAP BPC
10 3 (0.061%) Eikon
10 3 (0.061%) NetSuite
10 3 (0.061%) PeopleSoft Financials
10 3 (0.061%) SAP Oil and Gas
Cloud Services
1 613 (12.51%) Office 365
2 424 (8.65%) Microsoft Azure
3 295 (6.02%) Amazon AWS
4 118 (2.41%) IaaS
5 100 (2.04%) PaaS
6 90 (1.84%) SaaS
7 62 (1.27%) Azure Active Directory
8 50 (1.02%) Dynamics 365
9 43 (0.88%) Cloud Computing
10 38 (0.78%) OneDrive
11 37 (0.76%) AWS CloudFormation
12 32 (0.65%) Google Cloud Platform
13 21 (0.43%) GitHub
14 18 (0.37%) Amazon EC2
14 18 (0.37%) Amazon S3
15 16 (0.33%) Serverless
16 15 (0.31%) Virtual Private Cloud
16 15 (0.31%) Yammer
17 14 (0.29%) Amazon CloudWatch
18 10 (0.20%) Mimecast
Communications & Networking
1 417 (8.51%) Firewall
2 353 (7.20%) WAN
3 329 (6.71%) LAN
4 270 (5.51%) DNS
5 213 (4.35%) TCP/IP
6 200 (4.08%) VPN
7 178 (3.63%) Internet
8 172 (3.51%) DHCP
9 166 (3.39%) Skype
10 157 (3.20%) Wireless
11 146 (2.98%) Network Security
12 135 (2.76%) SAN
13 109 (2.22%) VoIP
14 74 (1.51%) MPLS
15 69 (1.41%) BGP
15 69 (1.41%) OSPF
15 69 (1.41%) SSL
16 65 (1.33%) iSCSI
17 58 (1.18%) Cisco ASA
18 57 (1.16%) Cisco IOS
Database & Business Intelligence
1 311 (6.35%) SQL Server
2 94 (1.92%) Oracle Database
3 78 (1.59%) Relational Database
4 57 (1.16%) MySQL
5 53 (1.08%) PostgreSQL
6 52 (1.06%) SQL Server Integration Services
7 45 (0.92%) Data Warehouse
8 42 (0.86%) Oracle Database 12c
9 38 (0.78%) SQL Server Reporting Services
10 35 (0.71%) Big Data
11 33 (0.67%) Power BI
12 28 (0.57%) DB2
12 28 (0.57%) Oracle Database 11g
12 28 (0.57%) RDBMS
13 23 (0.47%) BusinessObjects
14 22 (0.45%) SQL Server 2012
15 20 (0.41%) SQL Server 2008
16 19 (0.39%) Amazon RDS
17 15 (0.31%) Hadoop
18 14 (0.29%) Oracle Exadata
Development Applications
1 211 (4.31%) JIRA
2 101 (2.06%) Jenkins
3 94 (1.92%) Git (software)
4 50 (1.02%) MSI
4 50 (1.02%) Visual Studio
5 44 (0.90%) GitLab
6 28 (0.57%) Atlassian Bamboo
7 26 (0.53%) Sonatype Nexus
8 25 (0.51%) Team Foundation Server
8 25 (0.51%) Visual Studio Team System
9 22 (0.45%) Bitbucket
10 16 (0.33%) Subversion
11 15 (0.31%) Maven
12 13 (0.27%) Selenium
13 12 (0.24%) SonarQube
14 7 (0.14%) VSS/SourceSafe
14 7 (0.14%) WinDbg
15 5 (0.10%) Cucumber
15 5 (0.10%) InstallShield
15 5 (0.10%) Vagrant
General
1 857 (17.49%) Finance
2 222 (4.53%) Telecoms
3 217 (4.43%) Banking
4 187 (3.82%) Retail
5 95 (1.94%) Legal
6 89 (1.82%) Law
7 58 (1.18%) Marketing
8 55 (1.12%) Investment Banking
9 50 (1.02%) Front Office
10 49 (1.00%) Manufacturing
11 40 (0.82%) Billing
12 39 (0.80%) Military
13 33 (0.67%) Advertising
14 27 (0.55%) Electronics
15 26 (0.53%) Back Office
15 26 (0.53%) Publishing
16 25 (0.51%) Pharmaceutical
17 23 (0.47%) Automotive
18 22 (0.45%) Financial Institution
19 11 (0.22%) Games
Job Titles
1 1,030 (21.02%) Analyst
2 401 (8.18%) Service Manager
3 400 (8.16%) Service Analyst
4 376 (7.67%) Architect
5 320 (6.53%) Support Engineer
6 289 (5.90%) Service Desk Analyst
7 252 (5.14%) Support Analyst
8 243 (4.96%) Project Manager
9 218 (4.45%) Desktop Support
10 192 (3.92%) Network Engineer
11 176 (3.59%) Consultant
12 164 (3.35%) Infrastructure Engineer
13 163 (3.33%) IT Support
14 160 (3.27%) IT Manager
15 157 (3.20%) 2nd Line Support
15 157 (3.20%) Developer
16 147 (3.00%) Administrator
17 139 (2.84%) Delivery Manager
18 134 (2.73%) Business Analyst
19 131 (2.67%) Transition Manager
Libraries, Frameworks & Software Standards
1 152 (3.10%) Web Services
2 141 (2.88%) Middleware
3 130 (2.65%) HTML
4 105 (2.14%) XML
5 102 (2.08%) CSS
6 93 (1.90%) .NET
7 60 (1.22%) LDAP
8 56 (1.14%) SAML
9 47 (0.96%) AngularJS
10 40 (0.82%) HTML5
11 39 (0.80%) REST
12 33 (0.67%) SOAP
13 32 (0.65%) Ajax
13 32 (0.65%) SailPoint
14 31 (0.63%) Oracle Fusion
15 29 (0.59%) J2EE
15 29 (0.59%) Node.js
16 28 (0.57%) RESTful
17 26 (0.53%) jQuery
18 25 (0.51%) Oracle GoldenGate
Miscellaneous
1 462 (9.43%) Analytical Skills
2 362 (7.39%) Data Centre
3 274 (5.59%) Management Information System
4 214 (4.37%) Self-Motivation
5 118 (2.41%) Computer Science
6 103 (2.10%) CMDB
7 85 (1.73%) User Experience
8 79 (1.61%) Blackberry
8 79 (1.61%) Clustering
9 75 (1.53%) Video Conferencing
10 71 (1.45%) Virtual Team
11 66 (1.35%) Public Cloud
12 64 (1.31%) iPhone
13 60 (1.22%) Smartphone
14 59 (1.20%) Private Cloud
15 50 (1.02%) Driving Licence
15 50 (1.02%) Fat Client
15 50 (1.02%) Thin Client
16 49 (1.00%) NHS
17 43 (0.88%) iPad
Operating Systems
1 1,583 (32.31%) Windows
2 505 (10.31%) Windows 7
3 501 (10.22%) Windows Server
4 491 (10.02%) Linux
5 448 (9.14%) Windows 10
6 290 (5.92%) Unix
7 216 (4.41%) Windows Server 2008
8 214 (4.37%) Windows Server 2012
9 112 (2.29%) Red Hat Enterprise Linux
10 87 (1.78%) Android
11 79 (1.61%) Apple iOS
12 73 (1.49%) Windows 8
13 66 (1.35%) Mac OS X
14 59 (1.20%) Windows Server 2003
15 56 (1.14%) Solaris
16 49 (1.00%) Windows XP
17 35 (0.71%) Mac OS
18 33 (0.67%) CentOS
19 29 (0.59%) AIX
20 20 (0.41%) SUSE
Processes & Methodologies
1 1,274 (26.00%) Service Management
2 814 (16.61%) Agile Software Development
3 665 (13.57%) ITSM
4 655 (13.37%) ITIL V3
5 612 (12.49%) Service Delivery
6 587 (11.98%) Problem-Solving
7 553 (11.29%) Change Management
8 500 (10.20%) Project Management
9 476 (9.71%) PRINCE2
10 396 (8.08%) Stakeholder Management
11 376 (7.67%) Incident Management
12 359 (7.33%) Problem Management
13 313 (6.39%) Migration
14 293 (5.98%) DevOps
15 288 (5.88%) Configuration Management
16 243 (4.96%) Service Design
17 239 (4.88%) Disaster Recovery
18 211 (4.31%) Infrastructure Engineering
19 189 (3.86%) Continuous Improvement
20 175 (3.57%) Risk Management
Programming Languages
1 387 (7.90%) PowerShell
2 381 (7.78%) SQL
3 183 (3.73%) Java
4 176 (3.59%) Python
5 156 (3.18%) JavaScript
6 84 (1.71%) Bash Shell
7 82 (1.67%) C#
8 74 (1.51%) Perl
9 62 (1.27%) C
10 54 (1.10%) Ruby
11 53 (1.08%) Shell Script
12 48 (0.98%) VB
13 34 (0.69%) T-SQL
14 29 (0.59%) VBScript
15 28 (0.57%) PL/SQL
16 23 (0.47%) PHP
17 19 (0.39%) C++
18 9 (0.18%) Go
18 9 (0.18%) Korn
18 9 (0.18%) Scala
Qualifications
1 809 (16.51%) Security Cleared
2 578 (11.80%) SC Cleared
3 511 (10.43%) ITIL Certification
4 359 (7.33%) Microsoft Certification
5 351 (7.16%) Degree
6 287 (5.86%) Cisco Certification
7 210 (4.29%) DV Cleared
8 205 (4.18%) MCSE
9 193 (3.94%) ITIL Foundation Certificate
10 162 (3.31%) CCNA
11 153 (3.12%) CCNP
12 137 (2.80%) MCSA
13 105 (2.14%) MCP
14 92 (1.88%) CISSP
15 79 (1.61%) PMI Certification
16 78 (1.59%) PRINCE2 Certification
17 64 (1.31%) Computer Science Degree
18 58 (1.18%) PMP
19 52 (1.06%) ISEB
20 50 (1.02%) CISM
Quality Assurance & Compliance
1 353 (7.20%) SLA
2 128 (2.61%) QA
3 103 (2.10%) ISO/IEC 27001
4 94 (1.92%) GDPR
5 84 (1.71%) PMO
6 72 (1.47%) COBIT
7 52 (1.06%) Data Quality
8 49 (1.00%) Sarbanes-Oxley
9 37 (0.76%) ISO/IEC 20000
10 35 (0.71%) PCI DSS
11 18 (0.37%) ISO 9001
12 16 (0.33%) Disclosure Scotland
13 13 (0.27%) HIPAA
13 13 (0.27%) JSP 440
14 12 (0.24%) ISO 22301
15 11 (0.22%) HMG Security Policy Framework
16 10 (0.20%) ISAE 3402
16 10 (0.20%) ISO 31000
16 10 (0.20%) ISO/IEC 27005
17 9 (0.18%) Government Security Classifications
System Software
1 1,095 (22.35%) Active Directory
2 379 (7.73%) VMware Infrastructure
3 168 (3.43%) Hyper-V
4 104 (2.12%) XenApp
5 96 (1.96%) vSphere
6 89 (1.82%) Microsoft App-V
7 81 (1.65%) VMware ESXi
7 81 (1.65%) XenDesktop
8 72 (1.47%) Virtual Machines
9 54 (1.10%) NFS
10 53 (1.08%) Virtual Desktop
11 44 (0.90%) Docker
12 37 (0.76%) BitLocker
13 34 (0.69%) Oracle RAC
14 30 (0.61%) Firmware
15 28 (0.57%) Virtual Servers
16 24 (0.49%) VMware Workstation
17 20 (0.41%) Terminal Services
17 20 (0.41%) XenServer
18 17 (0.35%) VMware Server
Systems Management
1 459 (9.37%) SCCM
2 123 (2.51%) Ansible
2 123 (2.51%) Puppet
3 91 (1.86%) Opscode Chef
4 83 (1.69%) SCOM
5 81 (1.65%) Single Sign-On
6 63 (1.29%) Terraform
7 57 (1.16%) WSUS
8 54 (1.10%) Microsoft Intune
9 42 (0.86%) Systems Management Server (SMS)
10 41 (0.84%) Microsoft Clustering
11 38 (0.78%) vCenter Server
12 37 (0.76%) AirWatch
12 37 (0.76%) NetBackup
13 30 (0.61%) ZABBIX
14 27 (0.55%) Nagios
15 23 (0.47%) Data Guard
16 22 (0.45%) Kubernetes
16 22 (0.45%) Tivoli
17 20 (0.41%) OVSD
Vendors
1 1,336 (27.27%) Microsoft
2 607 (12.39%) VMware
3 533 (10.88%) Cisco
4 436 (8.90%) ServiceNow
5 391 (7.98%) Citrix
6 344 (7.02%) Oracle
7 268 (5.47%) HP
8 161 (3.29%) SAP
9 151 (3.08%) Apple
10 144 (2.94%) Remedy
11 132 (2.69%) McAfee
12 129 (2.63%) CheckPoint
13 118 (2.41%) Red Hat
14 113 (2.31%) IBM
15 107 (2.18%) NetApp
16 100 (2.04%) F5
17 99 (2.02%) BMC
18 75 (1.53%) Juniper
19 67 (1.37%) EMC
19 67 (1.37%) SolarWinds