ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 March 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Mar 2026
Same period 2025 Same period 2024
Rank 55 43 36
Rank change year-on-year -12 -7 +9
Contract jobs citing ITIL 1,600 1,184 1,853
As % of all contract jobs in England 4.26% 4.88% 4.91%
As % of the Processes & Methodologies category 4.94% 5.37% 5.66%
Number of daily rates quoted 1,051 735 1,262
10th Percentile £220 £208 £206
25th Percentile £363 £306 £341
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £600 £600 £589
90th Percentile £705 £675 £688
UK median daily rate £495 £473 £500
% change year-on-year +4.76% -5.50% +5.82%
Number of hourly rates quoted 93 56 145
10th Percentile £16.83 £14.99 £13.91
25th Percentile £18.50 £18.33 £14.16
Median hourly rate £22.50 £23.80 £17.69
Median % change year-on-year -5.46% +34.54% -4.38%
75th Percentile £52.58 £37.00 £25.00
90th Percentile £85.00 £67.84 £48.56
UK median hourly rate £22.21 £23.90 £17.60
% change year-on-year -7.07% +35.83% -7.39%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,394 22,046 32,724
As % of all contract IT jobs advertised in England 86.25% 90.85% 86.79%
Number of daily rates quoted 20,755 14,514 21,646
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,983 845 2,157
10th Percentile £15.34 £15.00 £13.00
25th Percentile £18.87 £20.30 £16.00
Median hourly rate £35.55 £32.50 £33.00
Median % change year-on-year +9.38% -1.52% -12.00%
75th Percentile £65.00 £65.00 £58.75
90th Percentile £76.20 £76.25 £71.90
UK median hourly rate £34.50 £32.00 £32.50
% change year-on-year +7.81% -1.54% -9.72%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -33 478 £500 -1.96% 124
South East +4 377 £485 +4.30% 171
North of England -17 250 £499 +36.22% 114
South West +1 234 £575 +19.48% 44
North West -13 157 £563 +53.48% 64
Midlands -13 154 £425 -5.56% 76
West Midlands -17 117 £438 -7.89% 50
East of England -16 94 £363 -15.70% 43
Yorkshire -21 69 £450 +5.88% 39
East Midlands -19 36 £419 +30.86% 26
North East 0 24 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (5.75%) Confluence
2 79 (4.94%) SharePoint
3 74 (4.63%) Microsoft Exchange
4 12 (0.75%) IIS
5 8 (0.50%) Apache
6 5 (0.31%) Mattermost
6 5 (0.31%) Oracle Workflow
7 4 (0.25%) Adobe Experience Manager
8 3 (0.19%) CICS
8 3 (0.19%) Oracle Self-Service HR
9 2 (0.13%) ArcGIS
9 2 (0.13%) CMS
9 2 (0.13%) IBM HTTP Server
9 2 (0.13%) Oracle HTTP Server
9 2 (0.13%) Oracle Spatial
9 2 (0.13%) SAS
9 2 (0.13%) WebSphere
9 2 (0.13%) WebSphere Application Server
9 2 (0.13%) WebSphere Portal
10 1 (0.063%) Drupal
Applications
1 89 (5.56%) Microsoft Office
2 51 (3.19%) Microsoft Project
3 31 (1.94%) Microsoft Excel
4 14 (0.88%) Microsoft PowerPoint
5 12 (0.75%) MS Visio
6 5 (0.31%) Acrobat
7 3 (0.19%) Chatbot
8 1 (0.063%) Oracle Smart View
8 1 (0.063%) Spreadsheet
8 1 (0.063%) Trello
Business Applications
1 45 (2.81%) Remedy ITSM
2 23 (1.44%) Oracle EBS
3 7 (0.44%) Maximo
4 6 (0.38%) Primavera
5 5 (0.31%) SAP S/4HANA
6 4 (0.25%) assyst
6 4 (0.25%) Oracle Payables
6 4 (0.25%) Oracle Receivables
7 3 (0.19%) Dynamics CRM
7 3 (0.19%) Oracle General Ledger
7 3 (0.19%) Oracle HRMS
8 2 (0.13%) DELMIA
8 2 (0.13%) Oracle Applications
8 2 (0.13%) Oracle Cash Management
8 2 (0.13%) SystmOne
9 1 (0.063%) iTrent
9 1 (0.063%) MIS ActiveH
9 1 (0.063%) NEC Housing
9 1 (0.063%) OPENHousing
9 1 (0.063%) Oracle Assets
Cloud Services
1 365 (22.81%) Azure
2 225 (14.06%) Microsoft 365
3 196 (12.25%) AWS
4 107 (6.69%) Entra ID
5 88 (5.50%) GCP
6 63 (3.94%) Power Platform
7 60 (3.75%) Azure DevOps
8 54 (3.38%) SaaS
9 33 (2.06%) GitHub
10 30 (1.88%) PaaS
11 28 (1.75%) Google Workspace
11 28 (1.75%) IaaS
12 26 (1.63%) OneDrive
13 21 (1.31%) Serverless
14 19 (1.19%) AWS Lambda
15 18 (1.13%) AWS CloudFormation
15 18 (1.13%) Azure Monitor
16 17 (1.06%) Azure Sentinel
16 17 (1.06%) OCI
16 17 (1.06%) Virtual Private Cloud
Communications & Networking
1 142 (8.88%) Firewall
2 98 (6.13%) DNS
2 98 (6.13%) VPN
3 86 (5.38%) WAN
4 78 (4.88%) LAN
5 67 (4.19%) DHCP
6 54 (3.38%) TCP/IP
7 50 (3.13%) SD-WAN
8 47 (2.94%) Network Security
9 37 (2.31%) Wi-Fi
10 33 (2.06%) BGP
11 32 (2.00%) SAN
12 31 (1.94%) OSPF
13 20 (1.25%) VLAN
13 20 (1.25%) VoIP
14 19 (1.19%) BIG-IP
15 18 (1.13%) Wireless
16 15 (0.94%) Cisco ISE
16 15 (0.94%) MPLS
16 15 (0.94%) SSL
Database & Business Intelligence
1 46 (2.88%) Power BI
2 44 (2.75%) SQL Server
3 16 (1.00%) Tableau
4 13 (0.81%) Amazon RDS
4 13 (0.81%) PostgreSQL
5 12 (0.75%) Oracle Database
6 11 (0.69%) Data Warehouse
7 10 (0.63%) SQL Server Integration Services
8 8 (0.50%) Oracle Reports
9 6 (0.38%) Metadata
9 6 (0.38%) SQL Server Reporting Services
10 5 (0.31%) Amazon Aurora
10 5 (0.31%) Azure SQL Database
10 5 (0.31%) MySQL
10 5 (0.31%) Oracle Database 12c
10 5 (0.31%) Redis
10 5 (0.31%) Star Schema
11 4 (0.25%) Data Lake
11 4 (0.25%) DB2
12 3 (0.19%) Oracle BI Publisher
Development Applications
1 183 (11.44%) JIRA
2 28 (1.75%) Jenkins
3 25 (1.56%) GitLab
4 22 (1.38%) Git
5 7 (0.44%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
7 3 (0.19%) AdminStudio
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) Flyway
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) InstallShield
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) MSI
7 3 (0.19%) Rational DOORS
7 3 (0.19%) ScriptRunner
8 2 (0.13%) Introscope
8 2 (0.13%) JUnit
8 2 (0.13%) Mockito
General
1 625 (39.06%) Social Skills
2 244 (15.25%) Analytical Skills
3 240 (15.00%) Finance
4 191 (11.94%) Public Sector
5 62 (3.88%) Banking
6 61 (3.81%) Military
7 55 (3.44%) Organisational Skills
8 52 (3.25%) Legal
8 52 (3.25%) Telecoms
9 45 (2.81%) Documentation Skills
10 37 (2.31%) Influencing Skills
11 28 (1.75%) Retail
12 22 (1.38%) Law
13 20 (1.25%) Presentation Skills
14 19 (1.19%) Aerospace
15 17 (1.06%) Local Government
16 14 (0.88%) Manufacturing
17 13 (0.81%) Inclusion and Diversity
18 11 (0.69%) Investment Banking
18 11 (0.69%) Police
Job Titles
1 204 (12.75%) Analyst
2 194 (12.13%) Architect
3 185 (11.56%) Lead
4 127 (7.94%) Service Manager
5 115 (7.19%) Senior
6 87 (5.44%) IT Support
7 81 (5.06%) Support Engineer
8 78 (4.88%) Consultant
9 73 (4.56%) Service Analyst
10 56 (3.50%) Delivery Manager
11 54 (3.38%) IT Manager
12 52 (3.25%) Service Architect
13 49 (3.06%) IT Analyst
13 49 (3.06%) Support Analyst
14 48 (3.00%) Service Desk Analyst
15 45 (2.81%) Infrastructure Engineer
16 44 (2.75%) Network Engineer
17 39 (2.44%) IT Engineer
17 39 (2.44%) Project Manager
18 38 (2.38%) Technical Support
Libraries, Frameworks & Software Standards
1 74 (4.63%) REST
2 40 (2.50%) SOAP
3 23 (1.44%) .NET
4 20 (1.25%) Middleware
5 19 (1.19%) Web Services
6 16 (1.00%) LDAP
7 14 (0.88%) CSS
7 14 (0.88%) Oracle Fusion
7 14 (0.88%) Oracle GoldenGate
8 13 (0.81%) 802.1X
9 11 (0.69%) Kafka
10 10 (0.63%) ARM Templates
11 9 (0.56%) AngularJS
11 9 (0.56%) HTML
12 8 (0.50%) Elastic Stack
13 6 (0.38%) AWS CDK
13 6 (0.38%) Microsoft Graph
13 6 (0.38%) OAuth
13 6 (0.38%) RabbitMQ
14 5 (0.31%) Ajax
Miscellaneous
1 97 (6.06%) CMDB
2 93 (5.81%) Product Ownership
3 85 (5.31%) Onboarding
4 75 (4.69%) Data Centre
5 45 (2.81%) Management Information System
6 43 (2.69%) Enterprise Software
7 42 (2.63%) Virtual Team
8 37 (2.31%) Self-Motivation
9 34 (2.13%) Replication
10 30 (1.88%) PKI
11 29 (1.81%) Cloud Native
12 26 (1.63%) Analytical Mindset
13 24 (1.50%) Hybrid Cloud
14 21 (1.31%) Security Posture
15 18 (1.13%) Clustering
16 15 (0.94%) Driving Licence
16 15 (0.94%) Mainframe
16 15 (0.94%) PMI
17 14 (0.88%) NHS
18 13 (0.81%) Operational Technology
Operating Systems
1 358 (22.38%) Windows
2 100 (6.25%) Windows 10
3 94 (5.88%) Linux
4 81 (5.06%) Windows Server
5 41 (2.56%) Unix
6 32 (2.00%) Android
7 29 (1.81%) Mac OS
8 27 (1.69%) Apple iOS
9 23 (1.44%) Red Hat Enterprise Linux
10 11 (0.69%) Ubuntu
11 10 (0.63%) Windows Server 2012
12 8 (0.50%) Windows Server 2016
13 6 (0.38%) zOS
14 5 (0.31%) AIX
14 5 (0.31%) VMS
14 5 (0.31%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.19%) Debian
17 2 (0.13%) OpenVMS
Processes & Methodologies
1 556 (34.75%) Service Management
2 461 (28.81%) ITSM
3 403 (25.19%) Agile
4 351 (21.94%) Problem-Solving
5 312 (19.50%) Change Management
6 292 (18.25%) Continuous Improvement
7 267 (16.69%) Stakeholder Management
8 259 (16.19%) Service Delivery
9 203 (12.69%) DevOps
10 197 (12.31%) Stakeholder Engagement
11 174 (10.88%) Customer Service
12 166 (10.38%) Roadmaps
13 147 (9.19%) Problem Management
14 137 (8.56%) Service Design
15 135 (8.44%) Migration
16 133 (8.31%) Incident Management
17 124 (7.75%) Project Management
18 114 (7.13%) Project Delivery
19 112 (7.00%) TOGAF
20 106 (6.63%) Root Cause Analysis
Programming Languages
1 148 (9.25%) PowerShell
2 91 (5.69%) SQL
3 81 (5.06%) Python
4 45 (2.81%) JavaScript
5 31 (1.94%) Bash
6 20 (1.25%) Shell Script
7 19 (1.19%) Java
8 15 (0.94%) Korn
9 13 (0.81%) Bicep
10 12 (0.75%) C#
11 11 (0.69%) Perl
12 9 (0.56%) Groovy
13 7 (0.44%) PL/SQL
14 6 (0.38%) JCL
14 6 (0.38%) REXX
15 4 (0.25%) T-SQL
16 3 (0.19%) Assembly Language
16 3 (0.19%) COBOL
16 3 (0.19%) HLASM
16 3 (0.19%) VBScript
Qualifications
1 587 (36.69%) Security Cleared
2 440 (27.50%) SC Cleared
3 236 (14.75%) Degree
4 149 (9.31%) ITIL Certification
5 145 (9.06%) DV Cleared
6 66 (4.13%) Microsoft Certification
7 57 (3.56%) Cisco Certification
8 53 (3.31%) PMI Certification
9 50 (3.13%) Computer Science Degree
10 46 (2.88%) Azure Certification
11 45 (2.81%) PMP
12 42 (2.63%) CCNP
13 41 (2.56%) ITIL Foundation Certificate
14 35 (2.19%) TOGAF Certification
15 34 (2.13%) CISSP
15 34 (2.13%) ISEB
16 28 (1.75%) PRINCE2 Practitioner
17 22 (1.38%) AWS Certification
18 21 (1.31%) MCSE
19 18 (1.13%) A+ Certification
Quality Assurance & Compliance
1 132 (8.25%) SLA
2 71 (4.44%) ISO/IEC 27001
3 52 (3.25%) NIST
4 49 (3.06%) COBIT
5 43 (2.69%) GDPR
6 40 (2.50%) Data Quality
7 28 (1.75%) QA
8 24 (1.50%) GRC
9 22 (1.38%) NCSC
10 21 (1.31%) ISO/IEC 20000
11 18 (1.13%) Cyber Essentials
11 18 (1.13%) PMO
12 16 (1.00%) PCI DSS
13 12 (0.75%) Sarbanes-Oxley
14 11 (0.69%) Accessibility
14 11 (0.69%) JSP 440
15 8 (0.50%) Actionable Recommendations
15 8 (0.50%) Government Security Classifications
15 8 (0.50%) HMG Security Policy Framework
16 7 (0.44%) NIST 800
System Software
1 274 (17.13%) Active Directory
2 65 (4.06%) VMware Infrastructure
3 33 (2.06%) Docker
4 26 (1.63%) Hyper-V
5 25 (1.56%) Virtual Desktop
6 14 (0.88%) Oracle RAC
6 14 (0.88%) vSphere
7 13 (0.81%) Firmware
8 11 (0.69%) VMware NSX
9 10 (0.63%) VMware ESXi
10 6 (0.38%) Virtual Machines
11 3 (0.19%) DFS Replication
11 3 (0.19%) Job Entry Subsystem
11 3 (0.19%) NFS
11 3 (0.19%) PowerHA
12 2 (0.13%) BitLocker
12 2 (0.13%) IAG
12 2 (0.13%) Microsoft App-V
12 2 (0.13%) XenApp
12 2 (0.13%) XenDesktop
Systems Management
1 110 (6.88%) Microsoft Intune
2 90 (5.63%) Terraform
3 79 (4.94%) Ansible
4 69 (4.31%) SCCM
5 60 (3.75%) Kubernetes
6 30 (1.88%) OPNET
7 21 (1.31%) Grafana
8 19 (1.19%) SCOM
9 15 (0.94%) FortiGate
9 15 (0.94%) Prometheus
10 14 (0.88%) Oracle Enterprise Manager
10 14 (0.88%) Oracle RMAN
10 14 (0.88%) WSUS
11 13 (0.81%) Single Sign-On
12 11 (0.69%) Red Hat Satellite
13 10 (0.63%) vCenter Server
14 9 (0.56%) Nessus
15 8 (0.50%) CASB
16 7 (0.44%) vRealize
17 6 (0.38%) Jamf Pro
Vendors
1 355 (22.19%) Microsoft
2 342 (21.38%) ServiceNow
3 115 (7.19%) VMware
4 96 (6.00%) Remedy
5 84 (5.25%) Cisco
6 78 (4.88%) Oracle
7 56 (3.50%) Atlassian
8 55 (3.44%) Google
9 49 (3.06%) Splunk
10 43 (2.69%) Citrix
11 38 (2.38%) Palo Alto
12 34 (2.13%) Fortinet
13 32 (2.00%) Red Hat
13 32 (2.00%) SAP
14 28 (1.75%) F5
14 28 (1.75%) IBM
14 28 (1.75%) SolarWinds
15 27 (1.69%) BMC
16 25 (1.56%) Salesforce
17 24 (1.50%) Juniper