ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 20 September 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 49 43 46
Rank change year-on-year -6 +3 -8
Contract jobs citing ITIL 1,979 1,376 1,362
As % of all contract jobs in England 4.27% 4.95% 4.14%
As % of the Processes & Methodologies category 5.05% 5.45% 4.80%
Number of daily rates quoted 1,350 870 839
10th Percentile £193 £204 £203
25th Percentile £366 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -1.04%
75th Percentile £600 £556 £588
90th Percentile £688 £638 £663
UK median daily rate £500 £450 £460
% change year-on-year +11.11% -2.17% -4.17%
Number of hourly rates quoted 104 100 63
10th Percentile £17.15 £14.99 £14.36
25th Percentile £18.58 £17.99 £16.30
Median hourly rate £25.27 £28.00 £23.80
Median % change year-on-year -9.75% +17.65% +38.86%
75th Percentile £63.58 £39.21 £29.00
90th Percentile £87.75 £60.23 £67.90
UK median hourly rate £24.72 £26.15 £23.65
% change year-on-year -5.47% +10.57% +35.14%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,208 25,244 28,362
As % of all contract IT jobs advertised in England 84.66% 90.88% 86.11%
Number of daily rates quoted 23,936 16,028 17,611
10th Percentile £325 £300 £313
25th Percentile £425 £405 £421
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £626 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,812 1,512 1,298
10th Percentile £14.00 £14.38 £15.00
25th Percentile £17.74 £17.77 £20.00
Median hourly rate £42.41 £25.15 £43.00
Median % change year-on-year +68.61% -41.51% -3.37%
75th Percentile £68.00 £49.56 £66.50
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% -1.91%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 20 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 20 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 20 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -6 663 £500 +5.26% 586
South East -7 451 £550 +13.99% 291
North of England -12 392 £450 +18.42% 229
North West +2 273 £446 -3.88% 146
South West -22 163 £600 +54.84% 109
Midlands -30 156 £450 +5.88% 137
West Midlands -25 132 £450 +5.88% 83
East of England +8 105 £403 +0.63% 120
Yorkshire -36 100 £485 +40.89% 61
East Midlands -17 24 £413 -5.50% 54
North East -26 22 £400 +105.13% 24
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 139 (7.02%) SharePoint
2 89 (4.50%) Microsoft Exchange
3 60 (3.03%) Confluence
4 12 (0.61%) IIS
5 10 (0.51%) SAS
6 8 (0.40%) JBoss
7 5 (0.25%) CMS
7 5 (0.25%) Oracle SOA Suite
7 5 (0.25%) Oracle Workflow
7 5 (0.25%) WebLogic
7 5 (0.25%) WebSphere
8 4 (0.20%) OpenStack
8 4 (0.20%) Oracle Self-Service HR
9 3 (0.15%) Apache
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) Skype for Business
11 1 (0.051%) nginx
11 1 (0.051%) Oracle HTTP Server
11 1 (0.051%) WebSphere Application Server
11 1 (0.051%) WebSphere Portal
Applications
1 87 (4.40%) Microsoft Office
2 58 (2.93%) Microsoft Excel
3 20 (1.01%) Microsoft Project
4 19 (0.96%) Microsoft PowerPoint
5 17 (0.86%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.40%) Revit
8 7 (0.35%) Chatbot
9 3 (0.15%) Spreadsheet
Business Applications
1 61 (3.08%) Remedy ITSM
2 8 (0.40%) ContrOCC
2 8 (0.40%) Remedy AR System
3 6 (0.30%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Oracle HRMS
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) Exchequer
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
5 3 (0.15%) Oracle ERP
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Oracle Payables
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
Cloud Services
1 513 (25.92%) Azure
2 367 (18.54%) Microsoft 365
3 221 (11.17%) AWS
4 194 (9.80%) Entra ID
5 105 (5.31%) SaaS
6 91 (4.60%) Power Platform
7 66 (3.34%) OneDrive
8 62 (3.13%) GCP
9 59 (2.98%) Azure DevOps
10 53 (2.68%) Azure Monitor
11 44 (2.22%) GitHub
12 33 (1.67%) Datadog
13 24 (1.21%) Amazon CloudWatch
13 24 (1.21%) IaaS
13 24 (1.21%) Serverless
14 23 (1.16%) PaaS
15 22 (1.11%) AWS Lambda
15 22 (1.11%) GitHub Actions
16 21 (1.06%) Power Automate
17 19 (0.96%) Virtual Private Cloud
Communications & Networking
1 186 (9.40%) DNS
2 167 (8.44%) Firewall
3 140 (7.07%) DHCP
4 137 (6.92%) VPN
5 103 (5.20%) TCP/IP
6 89 (4.50%) WAN
7 77 (3.89%) LAN
8 76 (3.84%) Network Security
9 51 (2.58%) Wi-Fi
10 45 (2.27%) SSL
11 39 (1.97%) Wireless
12 38 (1.92%) BGP
12 38 (1.92%) OSPF
12 38 (1.92%) SAN
13 35 (1.77%) VLAN
14 34 (1.72%) SD-WAN
15 29 (1.47%) Cisco ASA
16 28 (1.41%) Cisco Firepower
17 19 (0.96%) EIGRP
17 19 (0.96%) Kerberos
Database & Business Intelligence
1 71 (3.59%) Power BI
2 62 (3.13%) SQL Server
3 19 (0.96%) Oracle Database
4 18 (0.91%) SQL Server Integration Services
5 15 (0.76%) Metadata
6 13 (0.66%) Amazon RDS
7 12 (0.61%) MySQL
8 11 (0.56%) Relational Database
9 9 (0.45%) Oracle Database 11g
9 9 (0.45%) Oracle Reports
9 9 (0.45%) PostgreSQL
10 8 (0.40%) Data Warehouse
11 7 (0.35%) Big Data
11 7 (0.35%) Db2
12 6 (0.30%) Hadoop
12 6 (0.30%) NoSQL
13 5 (0.25%) Azure SQL Database
13 5 (0.25%) SQL Server Reporting Services
14 4 (0.20%) MongoDB
14 4 (0.20%) Oracle BI EE
Development Applications
1 165 (8.34%) JIRA
2 32 (1.62%) Git
3 27 (1.36%) Jenkins
4 18 (0.91%) Bitbucket
4 18 (0.91%) GitLab
5 10 (0.51%) Atlassian Bamboo
6 7 (0.35%) MSI
7 6 (0.30%) Postman
8 4 (0.20%) Chocolatey
8 4 (0.20%) Cucumber
8 4 (0.20%) Eclipse
8 4 (0.20%) JMeter
8 4 (0.20%) REST Assured
9 3 (0.15%) Browser DevTools
9 3 (0.15%) eggPlant
9 3 (0.15%) ScriptRunner
9 3 (0.15%) Sonatype Nexus
9 3 (0.15%) Visual Studio
10 2 (0.10%) Robot Framework
10 2 (0.10%) Zephyr
General
1 849 (42.90%) Social Skills
2 350 (17.69%) Finance
3 332 (16.78%) Analytical Skills
4 199 (10.06%) Public Sector
5 112 (5.66%) Banking
6 84 (4.24%) Telecoms
7 78 (3.94%) Organisational Skills
8 69 (3.49%) Legal
9 65 (3.28%) Influencing Skills
10 44 (2.22%) Documentation Skills
11 38 (1.92%) Aerospace
12 32 (1.62%) Retail
13 27 (1.36%) Military
14 24 (1.21%) Local Government
14 24 (1.21%) Presentation Skills
15 22 (1.11%) Inclusion and Diversity
15 22 (1.11%) Manufacturing
16 16 (0.81%) Law
16 16 (0.81%) Police
17 15 (0.76%) Front Office
Job Titles
1 273 (13.79%) Analyst
2 154 (7.78%) Support Engineer
3 153 (7.73%) IT Support
4 151 (7.63%) Lead
5 147 (7.43%) Senior
6 140 (7.07%) Architect
7 123 (6.22%) Service Manager
8 92 (4.65%) IT Engineer
9 79 (3.99%) IT Manager
9 79 (3.99%) IT Support Engineer
10 76 (3.84%) Service Analyst
11 71 (3.59%) Consultant
12 70 (3.54%) Delivery Manager
13 69 (3.49%) Network Engineer
13 69 (3.49%) Support Analyst
14 66 (3.34%) IT Analyst
15 63 (3.18%) Project Manager
16 59 (2.98%) Administrator
16 59 (2.98%) Desktop Support
17 56 (2.83%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 105 (5.31%) REST
2 98 (4.95%) Terraform
3 51 (2.58%) SOAP
4 41 (2.07%) Middleware
5 25 (1.26%) SAML
6 23 (1.16%) HTML
7 22 (1.11%) CSS
7 22 (1.11%) OAuth
7 22 (1.11%) Web Services
8 19 (0.96%) .NET
9 17 (0.86%) Ajax
10 16 (0.81%) ISPF
10 16 (0.81%) OpenID
11 14 (0.71%) LDAP
12 13 (0.66%) OAuth2
13 12 (0.61%) ARM Templates
14 11 (0.56%) Oracle Fusion
14 11 (0.56%) Software Packaging
15 10 (0.51%) Microsoft Graph
16 9 (0.45%) JSON
Miscellaneous
1 190 (9.60%) Onboarding
2 168 (8.49%) CMDB
3 95 (4.80%) Data Centre
4 77 (3.89%) Management Information System
5 74 (3.74%) Enterprise Software
6 59 (2.98%) Clustering
7 53 (2.68%) Hybrid Cloud
8 50 (2.53%) PKI
9 45 (2.27%) Product Ownership
10 38 (1.92%) Self-Motivation
11 34 (1.72%) Driving Licence
12 29 (1.47%) Mainframe
13 28 (1.41%) Cloud Native
14 27 (1.36%) Security Operations Centre
15 26 (1.31%) Replication
16 25 (1.26%) Legacy Systems
16 25 (1.26%) Security Posture
17 24 (1.21%) Cyber Threat
18 22 (1.11%) Virtual Team
19 21 (1.06%) Analytical Mindset
Operating Systems
1 548 (27.69%) Windows
2 174 (8.79%) Windows Server
3 145 (7.33%) Linux
4 138 (6.97%) Windows 10
5 58 (2.93%) Mac OS
6 52 (2.63%) Unix
7 51 (2.58%) Red Hat Enterprise Linux
8 48 (2.43%) Apple iOS
9 44 (2.22%) Android
10 25 (1.26%) Windows Server 2019
11 18 (0.91%) zOS
12 15 (0.76%) AIX
13 10 (0.51%) Solaris
13 10 (0.51%) VMS
13 10 (0.51%) Windows Server 2016
14 7 (0.35%) Oracle Linux
15 6 (0.30%) SUSE
15 6 (0.30%) Windows Server 2012
16 5 (0.25%) HPUX
17 4 (0.20%) SUSE Linux Enterprise Server
Processes & Methodologies
1 760 (38.40%) Service Management
2 597 (30.17%) ITSM
3 554 (27.99%) Stakeholder Management
4 476 (24.05%) Problem-Solving
5 462 (23.35%) Continuous Improvement
6 415 (20.97%) Agile
7 349 (17.64%) Change Management
8 339 (17.13%) Service Delivery
9 241 (12.18%) Incident Management
10 234 (11.82%) Customer Service
11 211 (10.66%) Stakeholder Engagement
12 204 (10.31%) Roadmaps
13 200 (10.11%) DevOps
14 191 (9.65%) Root Cause Analysis
15 176 (8.89%) Cybersecurity
16 175 (8.84%) Project Delivery
17 154 (7.78%) Migration
17 154 (7.78%) PRINCE2
18 152 (7.68%) Problem Management
19 150 (7.58%) Service Design
Programming Languages
1 211 (10.66%) PowerShell
2 122 (6.16%) Python
3 121 (6.11%) SQL
4 66 (3.34%) Bash
4 66 (3.34%) JavaScript
5 22 (1.11%) Bicep
6 20 (1.01%) Java
7 16 (0.81%) PL/SQL
8 15 (0.76%) T-SQL
9 10 (0.51%) Groovy
9 10 (0.51%) Perl
10 8 (0.40%) Shell Script
11 7 (0.35%) C#
12 6 (0.30%) Apex Code
13 5 (0.25%) JCL
14 4 (0.20%) REXX
14 4 (0.20%) VBScript
15 2 (0.10%) C
15 2 (0.10%) COBOL
15 2 (0.10%) RPG
Qualifications
1 721 (36.43%) Security Cleared
2 510 (25.77%) SC Cleared
3 260 (13.14%) Degree
4 174 (8.79%) DV Cleared
5 150 (7.58%) ITIL Certification
6 87 (4.40%) Microsoft Certification
7 83 (4.19%) ITIL Foundation Certificate
8 77 (3.89%) PMI Certification
9 71 (3.59%) PMP
10 66 (3.34%) Cisco Certification
11 64 (3.23%) Azure Certification
12 61 (3.08%) Computer Science Degree
13 60 (3.03%) BPSS Clearance
14 58 (2.93%) CISSP
15 42 (2.12%) CCNP
16 39 (1.97%) A+ Certification
17 35 (1.77%) CISM
18 30 (1.52%) CCNA
19 28 (1.41%) AWS Certification
20 23 (1.16%) MCSE
Quality Assurance & Compliance
1 201 (10.16%) SLA
2 72 (3.64%) ISO/IEC 27001
3 62 (3.13%) QA
4 59 (2.98%) Data Quality
5 49 (2.48%) NIST
6 37 (1.87%) GDPR
6 37 (1.87%) NCSC
7 35 (1.77%) GRC
8 29 (1.47%) ISO/IEC 20000
9 27 (1.36%) PMO
10 20 (1.01%) COBIT
11 15 (0.76%) ISO 9001
12 12 (0.61%) PCI DSS
13 10 (0.51%) Cyber Essentials
14 6 (0.30%) Cyber Essentials PLUS
14 6 (0.30%) ISO 22301
15 5 (0.25%) JSP 440
16 4 (0.20%) GxP
16 4 (0.20%) ISO/IEC 27005
16 4 (0.20%) Sarbanes-Oxley
System Software
1 396 (20.01%) Active Directory
2 162 (8.19%) VMware Infrastructure
3 67 (3.39%) Hyper-V
4 42 (2.12%) Virtual Desktop
5 36 (1.82%) VMware ESXi
6 35 (1.77%) Docker
7 27 (1.36%) Virtual Machines
7 27 (1.36%) vSphere
8 20 (1.01%) Firmware
8 20 (1.01%) Oracle RAC
8 20 (1.01%) VMware NSX
9 17 (0.86%) IAG
10 14 (0.71%) RACF
11 11 (0.56%) Citrix Hypervisor
12 10 (0.51%) NFS
13 8 (0.40%) Virtual Servers
13 8 (0.40%) XenApp
13 8 (0.40%) XenDesktop
14 4 (0.20%) Microsoft Virtual Server
14 4 (0.20%) PowerHA
Systems Management
1 208 (10.51%) Microsoft Intune
2 118 (5.96%) SCCM
3 98 (4.95%) Ansible
4 55 (2.78%) Kubernetes
5 43 (2.17%) SCOM
6 27 (1.36%) vCenter Server
7 24 (1.21%) Single Sign-On
8 22 (1.11%) Data Guard
9 19 (0.96%) Grafana
9 19 (0.96%) Jamf Pro
10 17 (0.86%) WSUS
11 16 (0.81%) Prometheus
12 15 (0.76%) Red Hat Satellite
13 14 (0.71%) Oracle RMAN
14 13 (0.66%) OMEGAMON
15 10 (0.51%) Puppet
15 10 (0.51%) vMotion
16 9 (0.45%) PowerCLI
17 8 (0.40%) Active Directory Federation Services
17 8 (0.40%) Failover Clustering
Vendors
1 645 (32.59%) Microsoft
2 562 (28.40%) ServiceNow
3 204 (10.31%) VMware
4 122 (6.16%) Cisco
5 81 (4.09%) Oracle
6 70 (3.54%) Remedy
7 53 (2.68%) Citrix
8 52 (2.63%) IBM
8 52 (2.63%) Palo Alto
9 48 (2.43%) BMC
10 46 (2.32%) SolarWinds
11 41 (2.07%) Splunk
12 40 (2.02%) Google
12 40 (2.02%) SAP
13 39 (1.97%) Dynatrace
14 36 (1.82%) Red Hat
15 31 (1.57%) Salesforce
16 28 (1.41%) Meraki
17 26 (1.31%) Apple
18 24 (1.21%) Juniper