ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 8 May 2026, with comparisons to the same periods in the previous two years.

6 months to
8 May 2026
Same period 2025 Same period 2024
Rank 49 43 38
Rank change year-on-year -6 -5 +5
Contract jobs citing ITIL 1,633 1,179 1,735
As % of all contract jobs in England 4.03% 4.87% 4.71%
As % of the Processes & Methodologies category 4.75% 5.33% 5.44%
Number of daily rates quoted 1,109 717 1,159
10th Percentile £212 £210 £205
25th Percentile £375 £310 £328
Median daily rate (50th Percentile) £500 £463 £495
Median % change year-on-year +8.11% -6.57% +4.21%
75th Percentile £600 £588 £588
90th Percentile £688 £675 £688
UK median daily rate £496 £450 £490
% change year-on-year +10.17% -8.16% +4.34%
Number of hourly rates quoted 75 69 145
10th Percentile £17.19 £14.99 £14.00
25th Percentile £18.50 £16.25 £14.16
Median hourly rate £25.54 £21.63 £17.69
Median % change year-on-year +18.10% +22.24% -7.83%
75th Percentile £82.25 £30.40 £23.80
90th Percentile £103.30 £43.94 £46.18
UK median hourly rate £22.27 £22.00 £17.69
% change year-on-year +1.20% +24.36% -9.91%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,360 22,106 31,891
As % of all contract IT jobs advertised in England 84.81% 91.23% 86.55%
Number of daily rates quoted 21,945 14,454 20,903
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £510 £525 £525
Median % change year-on-year -2.86% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -4.55%
Number of hourly rates quoted 2,132 926 2,241
10th Percentile £15.38 £14.56 £12.92
25th Percentile £20.35 £18.50 £16.00
Median hourly rate £46.47 £29.15 £36.50
Median % change year-on-year +59.40% -20.14% -2.14%
75th Percentile £67.84 £63.19 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £42.00 £28.75 £36.50
% change year-on-year +46.09% -21.23% +1.39%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 8 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 8 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 8 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -21 509 £500 - 153
South East +6 389 £490 +5.95% 165
North of England -24 250 £494 +41.14% 108
South West -8 209 £591 +27.10% 64
North West -17 156 £544 +36.79% 53
Midlands -24 155 £450 - 61
West Midlands -21 124 £450 - 39
East of England -7 97 £381 -10.29% 54
Yorkshire -39 72 £475 +37.68% 47
East Midlands -18 30 £419 +30.86% 22
North East -4 22 £425 +117.95% 11
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 78 (4.78%) Confluence
2 64 (3.92%) Microsoft Exchange
3 62 (3.80%) SharePoint
4 17 (1.04%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.43%) Apache
7 6 (0.37%) Mattermost
7 6 (0.37%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) WordPress
Applications
1 86 (5.27%) Microsoft Office
2 55 (3.37%) Microsoft Project
3 28 (1.71%) Microsoft Excel
4 15 (0.92%) MS Visio
5 10 (0.61%) Microsoft PowerPoint
6 5 (0.31%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.51%) Remedy ITSM
2 10 (0.61%) Oracle EBS
3 6 (0.37%) Oracle HRMS
3 6 (0.37%) Primavera
4 5 (0.31%) Maximo
4 5 (0.31%) Oracle Payables
4 5 (0.31%) Oracle Receivables
5 4 (0.24%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
8 1 (0.061%) Bloomberg TOMS
8 1 (0.061%) Eloqua
8 1 (0.061%) Loan IQ
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Remedy AR System
8 1 (0.061%) SAP ERP
Cloud Services
1 379 (23.21%) Azure
2 214 (13.10%) Microsoft 365
3 206 (12.61%) AWS
4 108 (6.61%) Entra ID
5 85 (5.21%) GCP
6 75 (4.59%) Power Platform
7 61 (3.74%) Azure DevOps
7 61 (3.74%) SaaS
8 45 (2.76%) GitHub
9 32 (1.96%) PaaS
10 31 (1.90%) Google Workspace
10 31 (1.90%) IaaS
11 25 (1.53%) AWS Lambda
11 25 (1.53%) Serverless
12 22 (1.35%) Amazon S3
13 21 (1.29%) AWS CloudFormation
13 21 (1.29%) GitHub Actions
14 20 (1.22%) Amazon CloudWatch
14 20 (1.22%) Amazon EKS
14 20 (1.22%) OCI
Communications & Networking
1 146 (8.94%) Firewall
2 103 (6.31%) DNS
3 91 (5.57%) VPN
4 90 (5.51%) WAN
5 82 (5.02%) LAN
6 64 (3.92%) DHCP
7 57 (3.49%) Network Security
8 53 (3.25%) TCP/IP
9 50 (3.06%) SD-WAN
10 41 (2.51%) Wi-Fi
11 34 (2.08%) SAN
12 31 (1.90%) BGP
13 29 (1.78%) OSPF
14 24 (1.47%) SSL
15 19 (1.16%) BIG-IP
15 19 (1.16%) Wireless
16 18 (1.10%) VLAN
16 18 (1.10%) VoIP
17 16 (0.98%) NAS
18 15 (0.92%) Cisco ISE
Database & Business Intelligence
1 56 (3.43%) Power BI
2 51 (3.12%) SQL Server
3 16 (0.98%) Oracle Database
4 15 (0.92%) SQL Server Integration Services
4 15 (0.92%) Tableau
5 13 (0.80%) Data Warehouse
6 12 (0.73%) Amazon RDS
6 12 (0.73%) PostgreSQL
7 11 (0.67%) Oracle Reports
8 8 (0.49%) SQL Server Reporting Services
9 7 (0.43%) Metadata
10 5 (0.31%) Azure SQL Database
10 5 (0.31%) DB2
10 5 (0.31%) MySQL
10 5 (0.31%) Oracle BI EE
10 5 (0.31%) Oracle Database 12c
10 5 (0.31%) Star Schema
11 4 (0.24%) Amazon Aurora
11 4 (0.24%) DTS
11 4 (0.24%) Redis
Development Applications
1 188 (11.51%) JIRA
2 33 (2.02%) Jenkins
3 31 (1.90%) GitLab
4 21 (1.29%) Git
5 12 (0.73%) Bitbucket
6 9 (0.55%) MSI
7 5 (0.31%) AdminStudio
7 5 (0.31%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 607 (37.17%) Social Skills
2 271 (16.60%) Finance
3 259 (15.86%) Analytical Skills
4 175 (10.72%) Public Sector
5 65 (3.98%) Banking
5 65 (3.98%) Organisational Skills
6 58 (3.55%) Telecoms
7 56 (3.43%) Military
8 55 (3.37%) Legal
9 36 (2.20%) Influencing Skills
10 34 (2.08%) Documentation Skills
11 31 (1.90%) Retail
12 24 (1.47%) Law
13 20 (1.22%) Aerospace
14 16 (0.98%) Presentation Skills
15 15 (0.92%) Inclusion and Diversity
15 15 (0.92%) Local Government
15 15 (0.92%) Police
16 14 (0.86%) Front Office
17 13 (0.80%) Investment Banking
Job Titles
1 215 (13.17%) Analyst
2 167 (10.23%) Architect
3 138 (8.45%) Service Manager
4 136 (8.33%) Lead
5 124 (7.59%) Senior
6 97 (5.94%) IT Support
7 86 (5.27%) Support Engineer
8 80 (4.90%) Service Analyst
9 76 (4.65%) IT Manager
10 64 (3.92%) Consultant
11 58 (3.55%) Delivery Manager
12 50 (3.06%) IT Analyst
12 50 (3.06%) Service Desk Analyst
13 48 (2.94%) Network Engineer
13 48 (2.94%) Service Architect
13 48 (2.94%) Support Analyst
14 46 (2.82%) Infrastructure Engineer
15 42 (2.57%) Designer
15 42 (2.57%) IT Engineer
16 40 (2.45%) Change Manager
Libraries, Frameworks & Software Standards
1 67 (4.10%) REST
2 40 (2.45%) SOAP
3 25 (1.53%) .NET
4 22 (1.35%) Middleware
5 21 (1.29%) CSS
6 19 (1.16%) LDAP
6 19 (1.16%) Oracle Fusion
6 19 (1.16%) Web Services
7 15 (0.92%) 802.1X
7 15 (0.92%) Oracle GoldenGate
8 14 (0.86%) HTML
8 14 (0.86%) OAuth
9 12 (0.73%) Kafka
10 11 (0.67%) Microsoft Graph
10 11 (0.67%) SAML
11 10 (0.61%) AngularJS
11 10 (0.61%) OAuth2
12 9 (0.55%) AWS CDK
13 8 (0.49%) OpenID
14 7 (0.43%) Software Packaging
Miscellaneous
1 102 (6.25%) CMDB
2 101 (6.18%) Onboarding
3 96 (5.88%) Product Ownership
4 81 (4.96%) Data Centre
5 51 (3.12%) Enterprise Software
6 35 (2.14%) Management Information System
7 34 (2.08%) Replication
8 33 (2.02%) Self-Motivation
9 32 (1.96%) PKI
10 31 (1.90%) Cloud Native
11 30 (1.84%) Clustering
12 27 (1.65%) Analytical Mindset
13 24 (1.47%) Virtual Team
14 23 (1.41%) Security Posture
15 22 (1.35%) Hybrid Cloud
15 22 (1.35%) Mainframe
16 19 (1.16%) Driving Licence
17 15 (0.92%) Operational Technology
17 15 (0.92%) Smartphone
18 14 (0.86%) Legacy Systems
Operating Systems
1 358 (21.92%) Windows
2 102 (6.25%) Linux
3 94 (5.76%) Windows Server
4 90 (5.51%) Windows 10
5 50 (3.06%) Unix
6 32 (1.96%) Mac OS
7 31 (1.90%) Apple iOS
8 28 (1.71%) Android
9 27 (1.65%) Red Hat Enterprise Linux
10 13 (0.80%) Windows Server 2016
11 11 (0.67%) zOS
12 10 (0.61%) Ubuntu
12 10 (0.61%) Windows Server 2019
13 8 (0.49%) AIX
13 8 (0.49%) Windows Server 2012
14 6 (0.37%) Oracle Linux
15 5 (0.31%) Solaris
16 4 (0.24%) HPUX
16 4 (0.24%) SUSE
16 4 (0.24%) VMS
Processes & Methodologies
1 548 (33.56%) Service Management
2 456 (27.92%) ITSM
3 374 (22.90%) Agile
4 366 (22.41%) Problem-Solving
5 292 (17.88%) Change Management
5 292 (17.88%) Continuous Improvement
6 285 (17.45%) Stakeholder Management
7 235 (14.39%) Service Delivery
8 196 (12.00%) Stakeholder Engagement
9 191 (11.70%) DevOps
10 163 (9.98%) Roadmaps
11 159 (9.74%) Customer Service
12 142 (8.70%) Service Design
13 141 (8.63%) Incident Management
14 140 (8.57%) Problem Management
15 130 (7.96%) Migration
16 122 (7.47%) CI/CD
17 119 (7.29%) Root Cause Analysis
18 99 (6.06%) Project Management
18 99 (6.06%) TOGAF
Programming Languages
1 124 (7.59%) PowerShell
2 102 (6.25%) SQL
3 60 (3.67%) Python
4 50 (3.06%) JavaScript
5 29 (1.78%) Bash
6 21 (1.29%) Java
6 21 (1.29%) Shell Script
7 16 (0.98%) Korn
8 14 (0.86%) Bicep
9 12 (0.73%) C#
9 12 (0.73%) PL/SQL
10 10 (0.61%) JCL
10 10 (0.61%) REXX
11 9 (0.55%) Groovy
11 9 (0.55%) Perl
12 6 (0.37%) T-SQL
13 3 (0.18%) Assembly Language
13 3 (0.18%) COBOL
13 3 (0.18%) TypeScript
13 3 (0.18%) VBScript
Qualifications
1 598 (36.62%) Security Cleared
2 447 (27.37%) SC Cleared
3 201 (12.31%) Degree
4 154 (9.43%) DV Cleared
5 147 (9.00%) ITIL Certification
6 60 (3.67%) Cisco Certification
7 55 (3.37%) Microsoft Certification
8 54 (3.31%) PMI Certification
9 51 (3.12%) Computer Science Degree
10 48 (2.94%) PMP
11 44 (2.69%) Azure Certification
11 44 (2.69%) CCNP
12 36 (2.20%) TOGAF Certification
13 32 (1.96%) ITIL Foundation Certificate
14 30 (1.84%) CISSP
15 21 (1.29%) ISEB
16 19 (1.16%) AWS Certification
16 19 (1.16%) BPSS Clearance
17 17 (1.04%) CCNA
17 17 (1.04%) Master's Degree
Quality Assurance & Compliance
1 131 (8.02%) SLA
2 62 (3.80%) ISO/IEC 27001
3 51 (3.12%) NIST
4 40 (2.45%) COBIT
5 39 (2.39%) Data Quality
6 36 (2.20%) GDPR
7 31 (1.90%) QA
8 22 (1.35%) GRC
9 20 (1.22%) NCSC
10 19 (1.16%) Cyber Essentials
10 19 (1.16%) PMO
11 17 (1.04%) ISO/IEC 20000
12 13 (0.80%) PCI DSS
13 11 (0.67%) Sarbanes-Oxley
14 8 (0.49%) Accessibility
14 8 (0.49%) Actionable Recommendations
15 7 (0.43%) Cyber Essentials PLUS
15 7 (0.43%) Government Security Classifications
15 7 (0.43%) ISO/IEC 42001
16 5 (0.31%) NIST 800
System Software
1 288 (17.64%) Active Directory
2 79 (4.84%) VMware Infrastructure
3 39 (2.39%) Docker
4 31 (1.90%) Hyper-V
5 24 (1.47%) Virtual Desktop
6 19 (1.16%) VMware ESXi
7 18 (1.10%) Oracle RAC
7 18 (1.10%) vSphere
8 12 (0.73%) Firmware
9 11 (0.67%) Virtual Machines
10 10 (0.61%) VMware NSX
11 5 (0.31%) Job Entry Subsystem
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenApp
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) RACF
Systems Management
1 104 (6.37%) Microsoft Intune
2 93 (5.70%) Terraform
3 78 (4.78%) Ansible
4 65 (3.98%) Kubernetes
5 63 (3.86%) SCCM
6 31 (1.90%) OPNET
7 24 (1.47%) Grafana
8 19 (1.16%) Oracle RMAN
8 19 (1.16%) Prometheus
9 17 (1.04%) WSUS
10 16 (0.98%) SCOM
10 16 (0.98%) Single Sign-On
11 15 (0.92%) Oracle Enterprise Manager
12 14 (0.86%) FortiGate
13 13 (0.80%) vCenter Server
14 9 (0.55%) CASB
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.49%) vMotion
16 7 (0.43%) vRealize
Vendors
1 390 (23.88%) Microsoft
2 373 (22.84%) ServiceNow
3 132 (8.08%) VMware
4 90 (5.51%) Remedy
5 84 (5.14%) Oracle
6 83 (5.08%) Cisco
7 58 (3.55%) Splunk
8 56 (3.43%) Google
9 42 (2.57%) Atlassian
10 41 (2.51%) Citrix
11 37 (2.27%) Palo Alto
12 36 (2.20%) SAP
13 32 (1.96%) Red Hat
14 31 (1.90%) Fortinet
15 29 (1.78%) SolarWinds
16 28 (1.71%) Dynatrace
17 26 (1.59%) BMC
18 24 (1.47%) IBM
18 24 (1.47%) Juniper
18 24 (1.47%) Zscaler