ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 22 December 2025, with comparisons to the same periods in the previous two years.

6 months to
22 Dec 2025
Same period 2024 Same period 2023
Rank 49 43 34
Rank change year-on-year -6 -9 +13
Contract jobs citing ITIL 1,474 1,290 1,949
As % of all contract jobs in England 4.70% 4.50% 5.28%
As % of the Processes & Methodologies category 5.29% 5.08% 5.96%
Number of daily rates quoted 964 768 1,341
10th Percentile £200 £200 £206
25th Percentile £315 £312 £325
Median daily rate (50th Percentile) £475 £479 £500
Median % change year-on-year -0.73% -4.30% +5.26%
75th Percentile £588 £600 £600
90th Percentile £694 £700 £703
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 105 47 115
10th Percentile £17.46 £18.58 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £26.57 £26.13 £17.50
Median % change year-on-year +1.70% +49.29% +12.90%
75th Percentile £45.46 £43.50 £33.75
90th Percentile £74.58 £69.85 £65.00
UK median hourly rate £26.00 £26.31 £17.72
% change year-on-year -1.19% +48.47% +14.34%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,841 25,403 32,703
As % of all contract IT jobs advertised in England 88.68% 88.66% 88.63%
Number of daily rates quoted 17,693 15,673 22,260
10th Percentile £300 £310 £310
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £505 £525 £540
Median % change year-on-year -3.81% -2.78% -1.82%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,817 837 1,372
10th Percentile £15.00 £15.62 £15.00
25th Percentile £17.87 £20.30 £19.25
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +22.57%
75th Percentile £55.00 £64.73 £65.00
90th Percentile £69.29 £74.92 £77.50
UK median hourly rate £25.15 £32.50 £43.86
% change year-on-year -22.62% -25.90% +25.31%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 22 December 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 22 December 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 22 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -38 395 £488 -3.47% 219
South East +6 362 £483 -0.52% 280
North of England -7 242 £434 +8.44% 198
South West +11 219 £553 +10.50% 104
Midlands -2 154 £425 -5.56% 164
North West -3 146 £465 +20.84% 102
West Midlands +1 119 £413 -8.33% 95
East of England -8 82 £363 -12.12% 96
Yorkshire -9 82 £350 -17.65% 74
East Midlands -8 35 £431 +43.67% 66
North East -11 14 £444 -28.14% 28
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 128 (8.68%) SharePoint
2 92 (6.24%) Confluence
3 91 (6.17%) Microsoft Exchange
4 34 (2.31%) Skype for Business
5 16 (1.09%) IIS
6 14 (0.95%) Exchange Server 2013
7 13 (0.88%) Mattermost
8 7 (0.47%) Exchange Server 2003
8 7 (0.47%) Exchange Server 2007
8 7 (0.47%) Exchange Server 2010
8 7 (0.47%) Office Communications Server
8 7 (0.47%) SharePoint Server
9 5 (0.34%) Apache
9 5 (0.34%) CICS
9 5 (0.34%) Mule
10 3 (0.20%) CMS
11 2 (0.14%) Apache Airflow
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.068%) Anypoint
Applications
1 155 (10.52%) Microsoft Office
2 54 (3.66%) Microsoft Excel
3 38 (2.58%) Microsoft Project
4 34 (2.31%) Microsoft PowerPoint
5 22 (1.49%) MS Visio
6 3 (0.20%) Oracle Smart View
7 1 (0.068%) Acrobat
7 1 (0.068%) Chatbot
7 1 (0.068%) ProjectWise
7 1 (0.068%) Spreadsheet
7 1 (0.068%) Trello
Business Applications
1 50 (3.39%) Remedy ITSM
2 24 (1.63%) Oracle EBS
3 10 (0.68%) Dynamics CRM
4 8 (0.54%) SAP S/4HANA
5 7 (0.47%) assyst
6 5 (0.34%) Oracle General Ledger
7 3 (0.20%) Kondor
7 3 (0.20%) Maximo
7 3 (0.20%) Oracle Payables
7 3 (0.20%) Oracle Receivables
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) ResourceLink
8 2 (0.14%) Salesforce CRM
8 2 (0.14%) SystmOne
9 1 (0.068%) MIS ActiveH
9 1 (0.068%) OPENHousing
9 1 (0.068%) Orchard Housing
Cloud Services
1 298 (20.22%) Azure
2 216 (14.65%) Microsoft 365
3 154 (10.45%) AWS
4 89 (6.04%) Entra ID
5 77 (5.22%) GCP
6 48 (3.26%) Power Platform
7 46 (3.12%) OneDrive
8 42 (2.85%) SaaS
9 33 (2.24%) Azure DevOps
10 21 (1.42%) PaaS
10 21 (1.42%) PowerApps
11 20 (1.36%) IaaS
12 15 (1.02%) GitHub
12 15 (1.02%) Power Automate
13 14 (0.95%) Dynamics 365
14 13 (0.88%) Azure Sentinel
15 12 (0.81%) OCI
15 12 (0.81%) Serverless
15 12 (0.81%) Virtual Private Cloud
16 10 (0.68%) AWS Lambda
Communications & Networking
1 122 (8.28%) DNS
2 101 (6.85%) VPN
3 100 (6.78%) Firewall
4 92 (6.24%) DHCP
5 60 (4.07%) TCP/IP
6 51 (3.46%) WAN
7 41 (2.78%) LAN
8 34 (2.31%) SAN
9 33 (2.24%) SD-WAN
10 32 (2.17%) Skype
11 24 (1.63%) Network Security
12 23 (1.56%) VoIP
13 22 (1.49%) VLAN
13 22 (1.49%) Wireless
14 18 (1.22%) Wi-Fi
15 15 (1.02%) BGP
15 15 (1.02%) SSH
16 14 (0.95%) Unified Communications
17 13 (0.88%) OSPF
18 9 (0.61%) Internet
Database & Business Intelligence
1 34 (2.31%) Power BI
2 26 (1.76%) SQL Server
3 12 (0.81%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 9 (0.61%) Metadata
6 8 (0.54%) Relational Database
7 7 (0.47%) Data Warehouse
7 7 (0.47%) Oracle Database
8 5 (0.34%) Amazon Aurora
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Mining
9 4 (0.27%) DB2
9 4 (0.27%) Oracle Reports
9 4 (0.27%) Redis
10 3 (0.20%) Electronic Patient Records
10 3 (0.20%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) InfluxDB
11 2 (0.14%) RDBMS
Development Applications
1 148 (10.04%) JIRA
2 26 (1.76%) Jenkins
3 15 (1.02%) GitLab
4 10 (0.68%) Git
5 8 (0.54%) MSI
6 7 (0.47%) Bitbucket
6 7 (0.47%) Postman
7 6 (0.41%) Sonatype Nexus
8 5 (0.34%) Rational DOORS
9 3 (0.20%) AdminStudio
9 3 (0.20%) IBM UrbanCode
9 3 (0.20%) InstallShield
9 3 (0.20%) Liquibase
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.068%) Eclipse
11 1 (0.068%) Fiddler
11 1 (0.068%) GCC
11 1 (0.068%) Selenium
11 1 (0.068%) SoapUI
General
1 652 (44.23%) Social Skills
2 279 (18.93%) Finance
3 238 (16.15%) Analytical Skills
4 189 (12.82%) Public Sector
5 73 (4.95%) Banking
6 72 (4.88%) Military
7 57 (3.87%) Telecoms
8 51 (3.46%) Organisational Skills
9 46 (3.12%) Legal
10 43 (2.92%) Documentation Skills
11 29 (1.97%) Influencing Skills
11 29 (1.97%) Manufacturing
12 24 (1.63%) Retail
13 23 (1.56%) Law
14 22 (1.49%) Presentation Skills
15 18 (1.22%) Marketing
16 16 (1.09%) Inclusion and Diversity
17 14 (0.95%) Electronics
18 12 (0.81%) Financial Institution
19 11 (0.75%) Billing
Job Titles
1 244 (16.55%) Analyst
2 195 (13.23%) Architect
3 166 (11.26%) Lead
4 103 (6.99%) Service Manager
5 98 (6.65%) IT Support
6 97 (6.58%) Support Engineer
7 87 (5.90%) Support Analyst
8 78 (5.29%) Senior
9 71 (4.82%) Service Architect
10 64 (4.34%) Consultant
11 57 (3.87%) Infrastructure Engineer
11 57 (3.87%) Service Analyst
12 48 (3.26%) Administrator
13 47 (3.19%) IT Analyst
14 44 (2.99%) 2nd Line Support
14 44 (2.99%) Desktop Support
15 40 (2.71%) Service Desk Analyst
16 39 (2.65%) IT Manager
17 37 (2.51%) ITIL Manager
18 35 (2.37%) IT Engineer
Libraries, Frameworks & Software Standards
1 43 (2.92%) REST
2 25 (1.70%) SOAP
3 21 (1.42%) .NET
4 15 (1.02%) Middleware
5 10 (0.68%) LDAP
6 8 (0.54%) CSS
6 8 (0.54%) HTML
6 8 (0.54%) Oracle Fusion
7 7 (0.47%) Kafka
8 6 (0.41%) AngularJS
8 6 (0.41%) Lightning Web Components
8 6 (0.41%) Web Services
9 5 (0.34%) Elastic Stack
9 5 (0.34%) SAML
10 4 (0.27%) Ajax
10 4 (0.27%) ARM Templates
10 4 (0.27%) Keycloak
10 4 (0.27%) RESTful
10 4 (0.27%) Software Packaging
10 4 (0.27%) XML
Miscellaneous
1 67 (4.55%) CMDB
2 57 (3.87%) Onboarding
3 56 (3.80%) Data Centre
4 53 (3.60%) Management Information System
5 52 (3.53%) Product Ownership
6 37 (2.51%) Virtual Team
7 35 (2.37%) Enterprise Software
7 35 (2.37%) PKI
8 30 (2.04%) Self-Motivation
9 27 (1.83%) Analytical Mindset
10 23 (1.56%) Mainframe
10 23 (1.56%) Replication
11 20 (1.36%) Video Conferencing
12 19 (1.29%) iPhone
12 19 (1.29%) NHS
13 16 (1.09%) Driving Licence
13 16 (1.09%) iPad
14 15 (1.02%) Hybrid Cloud
15 14 (0.95%) Security Posture
16 13 (0.88%) Smartphone
Operating Systems
1 377 (25.58%) Windows
2 108 (7.33%) Linux
3 99 (6.72%) Windows 10
4 87 (5.90%) Windows Server
5 46 (3.12%) Mac OS
6 34 (2.31%) Unix
7 25 (1.70%) Apple iOS
8 23 (1.56%) Red Hat Enterprise Linux
9 22 (1.49%) Android
10 21 (1.42%) Windows Server 2012
11 15 (1.02%) Windows Server 2016
12 12 (0.81%) Windows Server 2019
13 11 (0.75%) Windows Server 2003
14 8 (0.54%) Ubuntu
14 8 (0.54%) zOS
15 6 (0.41%) CentOS
16 4 (0.27%) Mac OS X
16 4 (0.27%) Windows Server 2008
17 3 (0.20%) AIX
17 3 (0.20%) Solaris
Processes & Methodologies
1 534 (36.23%) Service Management
2 412 (27.95%) ITSM
3 324 (21.98%) Agile
4 309 (20.96%) Problem-Solving
5 300 (20.35%) Change Management
6 240 (16.28%) Stakeholder Management
7 230 (15.60%) Continuous Improvement
8 222 (15.06%) Service Delivery
9 184 (12.48%) Customer Service
10 181 (12.28%) Stakeholder Engagement
11 145 (9.84%) DevOps
12 141 (9.57%) Project Management
13 140 (9.50%) Problem Management
14 139 (9.43%) Service Design
15 134 (9.09%) Roadmaps
16 125 (8.48%) Project Delivery
17 111 (7.53%) Incident Management
18 103 (6.99%) Migration
19 91 (6.17%) TOGAF
20 87 (5.90%) PRINCE2
Programming Languages
1 151 (10.24%) PowerShell
2 112 (7.60%) SQL
3 88 (5.97%) Python
4 29 (1.97%) Bash
4 29 (1.97%) JavaScript
5 26 (1.76%) Shell Script
6 16 (1.09%) Java
7 12 (0.81%) Perl
8 8 (0.54%) Bicep
9 7 (0.47%) REXX
10 6 (0.41%) Apex Code
10 6 (0.41%) C#
10 6 (0.41%) JCL
10 6 (0.41%) VBScript
11 5 (0.34%) Groovy
12 4 (0.27%) Assembly Language
12 4 (0.27%) COBOL
13 3 (0.20%) HLASM
13 3 (0.20%) PL/SQL
14 2 (0.14%) T-SQL
Qualifications
1 491 (33.31%) Security Cleared
2 380 (25.78%) SC Cleared
3 244 (16.55%) Degree
4 139 (9.43%) ITIL Certification
5 95 (6.45%) Microsoft Certification
6 81 (5.50%) DV Cleared
7 45 (3.05%) Computer Science Degree
8 44 (2.99%) ITIL Foundation Certificate
9 38 (2.58%) Azure Certification
9 38 (2.58%) PMI Certification
10 36 (2.44%) Cisco Certification
11 35 (2.37%) TOGAF Certification
12 34 (2.31%) A+ Certification
13 32 (2.17%) CCNP
13 32 (2.17%) PMP
14 26 (1.76%) ISEB
15 25 (1.70%) MCSE
16 21 (1.42%) CISSP
16 21 (1.42%) PRINCE2 Practitioner
17 20 (1.36%) AWS Certification
Quality Assurance & Compliance
1 126 (8.55%) SLA
2 57 (3.87%) ISO/IEC 27001
3 51 (3.46%) GDPR
4 39 (2.65%) ISO/IEC 20000
5 38 (2.58%) COBIT
6 34 (2.31%) QA
7 23 (1.56%) NIST
8 19 (1.29%) GRC
9 18 (1.22%) Data Quality
10 14 (0.95%) Cyber Essentials
11 12 (0.81%) NCSC
12 11 (0.75%) ISO 9001
12 11 (0.75%) JSP 440
13 10 (0.68%) Sarbanes-Oxley
14 9 (0.61%) Accessibility
14 9 (0.61%) PMO
15 8 (0.54%) HMG Security Policy Framework
15 8 (0.54%) PCI DSS
16 6 (0.41%) ISO 22301
17 4 (0.27%) ISO/IEC 19770
System Software
1 274 (18.59%) Active Directory
2 71 (4.82%) VMware Infrastructure
3 36 (2.44%) Hyper-V
4 21 (1.42%) Virtual Desktop
5 19 (1.29%) Docker
6 11 (0.75%) VMware ESXi
7 10 (0.68%) Firmware
8 9 (0.61%) vSphere
9 7 (0.47%) Brightmail
9 7 (0.47%) ISA Server
9 7 (0.47%) Microsoft App-V
10 6 (0.41%) VMware NSX
11 5 (0.34%) Microsoft Virtual Server
11 5 (0.34%) Terminal Services
11 5 (0.34%) Virtual Servers
12 4 (0.27%) Virtual Machines
13 3 (0.20%) DFS Replication
13 3 (0.20%) Job Entry Subsystem
13 3 (0.20%) Oracle RAC
14 2 (0.14%) XenApp
Systems Management
1 101 (6.85%) SCCM
2 96 (6.51%) Microsoft Intune
3 65 (4.41%) Terraform
4 60 (4.07%) Ansible
5 38 (2.58%) SCOM
6 37 (2.51%) Kubernetes
7 32 (2.17%) OPNET
8 21 (1.42%) HP SiteScope
9 17 (1.15%) WSUS
10 13 (0.88%) Grafana
10 13 (0.88%) Red Hat Satellite
11 12 (0.81%) vCenter Server
12 10 (0.68%) NetBackup
12 10 (0.68%) Prometheus
12 10 (0.68%) Single Sign-On
13 9 (0.61%) Microsoft Clustering
14 8 (0.54%) Jamf Pro
14 8 (0.54%) Nessus
15 7 (0.47%) Active Directory Federation Services
16 5 (0.34%) FortiGate
Vendors
1 427 (28.97%) Microsoft
2 289 (19.61%) ServiceNow
3 109 (7.39%) VMware
4 98 (6.65%) Remedy
5 69 (4.68%) Oracle
6 62 (4.21%) Cisco
7 52 (3.53%) Atlassian
8 51 (3.46%) Splunk
9 48 (3.26%) Google
10 46 (3.12%) Citrix
11 39 (2.65%) Salesforce
12 38 (2.58%) SAP
13 33 (2.24%) Red Hat
14 25 (1.70%) IBM
15 19 (1.29%) Dynatrace
15 19 (1.29%) Palo Alto
16 17 (1.15%) Fortinet
16 17 (1.15%) HP
17 16 (1.09%) F5
18 15 (1.02%) BMC