ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 November 2025, with comparisons to the same periods in the previous two years.

6 months to
26 Nov 2025
Same period 2024 Same period 2023
Rank 50 43 36
Rank change year-on-year -7 -7 +11
Contract jobs citing ITIL 1,442 1,352 2,012
As % of all contract jobs in England 4.70% 4.36% 5.19%
As % of the Processes & Methodologies category 5.23% 4.98% 5.84%
Number of daily rates quoted 933 808 1,359
10th Percentile £200 £203 £207
25th Percentile £313 £325 £334
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +5.26%
75th Percentile £575 £600 £600
90th Percentile £688 £700 £713
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 109 49 114
10th Percentile £17.50 £19.68 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £27.50 £17.50
Median % change year-on-year +7.64% +57.14% +12.90%
75th Percentile £45.46 £50.00 £33.44
90th Percentile £63.83 £69.80 £66.75
UK median hourly rate £26.44 £27.00 £17.50
% change year-on-year -2.09% +54.29% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,581 27,123 34,426
As % of all contract IT jobs advertised in England 89.93% 87.40% 88.75%
Number of daily rates quoted 17,503 16,556 23,537
10th Percentile £300 £313 £313
25th Percentile £405 £419 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,803 997 1,447
10th Percentile £15.00 £15.22 £14.62
25th Percentile £17.87 £20.26 £19.25
Median hourly rate £25.15 £36.00 £45.00
Median % change year-on-year -30.14% -20.00% +25.00%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +27.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -41 405 £475 -3.55% 196
South East +9 339 £483 -0.51% 270
North of England -2 256 £384 -9.65% 112
South West +17 206 £550 +10.00% 83
North West +8 155 £449 +12.13% 54
Midlands -8 146 £425 -5.56% 104
West Midlands -3 114 £425 -5.56% 65
Yorkshire -7 91 £350 -26.32% 44
East of England -5 73 £363 -9.38% 59
East Midlands -7 32 £437 +3.43% 38
North East -16 10 £368 -40.49% 14
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (9.15%) SharePoint
2 100 (6.93%) Microsoft Exchange
3 88 (6.10%) Confluence
4 38 (2.64%) Skype for Business
5 17 (1.18%) Exchange Server 2013
6 15 (1.04%) IIS
7 13 (0.90%) Mattermost
8 10 (0.69%) Exchange Server 2003
8 10 (0.69%) Exchange Server 2007
8 10 (0.69%) Exchange Server 2010
8 10 (0.69%) Office Communications Server
8 10 (0.69%) SharePoint Server
9 6 (0.42%) CICS
10 5 (0.35%) Apache
10 5 (0.35%) Mule
11 4 (0.28%) Oracle Self-Service HR
11 4 (0.28%) Oracle Workflow
12 3 (0.21%) Tomcat
13 2 (0.14%) Apache Airflow
14 1 (0.069%) Anypoint
Applications
1 161 (11.17%) Microsoft Office
2 63 (4.37%) Microsoft Excel
3 36 (2.50%) Microsoft PowerPoint
4 33 (2.29%) MS Visio
5 27 (1.87%) Microsoft Project
6 3 (0.21%) Oracle Smart View
7 1 (0.069%) Acrobat
7 1 (0.069%) Adobe Illustrator
7 1 (0.069%) Chatbot
7 1 (0.069%) InDesign
7 1 (0.069%) Photoshop
7 1 (0.069%) ProjectWise
7 1 (0.069%) Spreadsheet
7 1 (0.069%) Trello
Business Applications
1 51 (3.54%) Remedy ITSM
2 21 (1.46%) Oracle EBS
3 11 (0.76%) Dynamics CRM
4 8 (0.55%) SAP S/4HANA
5 7 (0.49%) assyst
6 5 (0.35%) Oracle General Ledger
6 5 (0.35%) Salesforce CRM
7 4 (0.28%) Oracle EBS R12
7 4 (0.28%) Oracle HRMS
7 4 (0.28%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
8 3 (0.21%) Oracle Payables
8 3 (0.21%) Oracle Receivables
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) Sprinklr
9 2 (0.14%) SystmOne
Cloud Services
1 274 (19.00%) Azure
2 229 (15.88%) Microsoft 365
3 137 (9.50%) AWS
4 87 (6.03%) Entra ID
5 59 (4.09%) GCP
6 50 (3.47%) SaaS
7 47 (3.26%) OneDrive
8 44 (3.05%) Power Platform
9 30 (2.08%) Azure DevOps
10 19 (1.32%) PaaS
11 16 (1.11%) PowerApps
12 15 (1.04%) Dynamics 365
12 15 (1.04%) IaaS
13 13 (0.90%) Azure Sentinel
13 13 (0.90%) GitHub
14 12 (0.83%) OCI
14 12 (0.83%) Power Automate
15 11 (0.76%) Serverless
16 9 (0.62%) Microsoft Purview
16 9 (0.62%) Miro
Communications & Networking
1 121 (8.39%) DNS
2 110 (7.63%) Firewall
3 95 (6.59%) DHCP
3 95 (6.59%) VPN
4 64 (4.44%) TCP/IP
5 51 (3.54%) WAN
6 37 (2.57%) LAN
7 36 (2.50%) SAN
8 33 (2.29%) Skype
9 30 (2.08%) SD-WAN
10 24 (1.66%) Network Security
10 24 (1.66%) Wireless
11 23 (1.60%) Wi-Fi
12 20 (1.39%) VLAN
13 16 (1.11%) VoIP
14 15 (1.04%) BGP
14 15 (1.04%) OSPF
14 15 (1.04%) SSH
15 14 (0.97%) Unified Communications
16 12 (0.83%) Remote Desktop
Database & Business Intelligence
1 33 (2.29%) Power BI
2 21 (1.46%) SQL Server
3 11 (0.76%) PostgreSQL
4 10 (0.69%) Metadata
4 10 (0.69%) Relational Database
5 9 (0.62%) Amazon RDS
5 9 (0.62%) Data Warehouse
5 9 (0.62%) Tableau
6 7 (0.49%) Oracle Database
7 6 (0.42%) DB2
7 6 (0.42%) Oracle Reports
8 5 (0.35%) Amazon Aurora
9 4 (0.28%) Data Mining
9 4 (0.28%) MySQL
9 4 (0.28%) Redis
10 3 (0.21%) Electronic Patient Records
10 3 (0.21%) OLTP
10 3 (0.21%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) RDBMS
Development Applications
1 150 (10.40%) JIRA
2 21 (1.46%) Jenkins
3 13 (0.90%) Git
4 9 (0.62%) GitLab
5 8 (0.55%) MSI
6 7 (0.49%) Bitbucket
6 7 (0.49%) Postman
7 6 (0.42%) AdminStudio
7 6 (0.42%) Sonatype Nexus
8 5 (0.35%) Rational DOORS
9 3 (0.21%) InstallShield
9 3 (0.21%) Liquibase
10 2 (0.14%) IBM UrbanCode
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) Fiddler
11 1 (0.069%) GCC
11 1 (0.069%) Selenium
11 1 (0.069%) SoapUI
11 1 (0.069%) Team Foundation Server
General
1 672 (46.60%) Social Skills
2 296 (20.53%) Finance
3 249 (17.27%) Analytical Skills
4 176 (12.21%) Public Sector
5 75 (5.20%) Banking
6 62 (4.30%) Military
7 57 (3.95%) Telecoms
8 47 (3.26%) Documentation Skills
9 45 (3.12%) Organisational Skills
10 43 (2.98%) Legal
11 34 (2.36%) Influencing Skills
12 30 (2.08%) Presentation Skills
13 29 (2.01%) Manufacturing
14 21 (1.46%) Retail
15 20 (1.39%) Law
15 20 (1.39%) Marketing
16 15 (1.04%) Local Government
17 14 (0.97%) Electronics
18 13 (0.90%) Inclusion and Diversity
19 12 (0.83%) Financial Institution
Job Titles
1 262 (18.17%) Analyst
2 173 (12.00%) Architect
3 156 (10.82%) Lead
4 114 (7.91%) Support Engineer
5 103 (7.14%) IT Support
6 99 (6.87%) Service Manager
7 96 (6.66%) Support Analyst
8 85 (5.89%) Senior
9 69 (4.79%) Consultant
10 58 (4.02%) Service Architect
11 57 (3.95%) Desktop Support
12 55 (3.81%) Infrastructure Engineer
13 50 (3.47%) Service Analyst
14 48 (3.33%) 2nd Line Support
14 48 (3.33%) IT Analyst
15 45 (3.12%) IT Manager
16 44 (3.05%) Administrator
17 37 (2.57%) Delivery Manager
18 36 (2.50%) Applications Support
18 36 (2.50%) Solutions Architect
Libraries, Frameworks & Software Standards
1 38 (2.64%) REST
2 21 (1.46%) SOAP
3 20 (1.39%) .NET
4 15 (1.04%) Middleware
5 13 (0.90%) Web Services
6 12 (0.83%) LDAP
7 9 (0.62%) Lightning Web Components
8 8 (0.55%) CSS
8 8 (0.55%) HTML
9 7 (0.49%) Oracle Fusion
9 7 (0.49%) RESTful
10 6 (0.42%) AngularJS
10 6 (0.42%) Kafka
10 6 (0.42%) Software Packaging
11 5 (0.35%) Elastic Stack
11 5 (0.35%) SAML
11 5 (0.35%) XML
12 4 (0.28%) ARM Templates
12 4 (0.28%) Keycloak
13 3 (0.21%) Oracle GoldenGate
Miscellaneous
1 62 (4.30%) Management Information System
2 55 (3.81%) CMDB
2 55 (3.81%) Onboarding
3 52 (3.61%) Data Centre
4 49 (3.40%) Product Ownership
5 44 (3.05%) Virtual Team
6 33 (2.29%) Enterprise Software
6 33 (2.29%) PKI
7 29 (2.01%) Self-Motivation
8 26 (1.80%) Analytical Mindset
9 23 (1.60%) Replication
9 23 (1.60%) Video Conferencing
10 22 (1.53%) Mainframe
11 20 (1.39%) iPhone
12 19 (1.32%) NHS
13 18 (1.25%) Driving Licence
14 16 (1.11%) iPad
15 14 (0.97%) Hybrid Cloud
16 13 (0.90%) Security Posture
16 13 (0.90%) Tandem
Operating Systems
1 382 (26.49%) Windows
2 116 (8.04%) Linux
3 98 (6.80%) Windows 10
4 85 (5.89%) Windows Server
5 44 (3.05%) Mac OS
6 35 (2.43%) Unix
7 25 (1.73%) Apple iOS
8 21 (1.46%) Windows Server 2012
9 20 (1.39%) Red Hat Enterprise Linux
10 19 (1.32%) Android
11 16 (1.11%) Windows Server 2016
12 14 (0.97%) Windows Server 2003
13 9 (0.62%) Windows Server 2019
14 8 (0.55%) Ubuntu
14 8 (0.55%) zOS
15 7 (0.49%) CentOS
16 6 (0.42%) Mac OS X
17 4 (0.28%) Debian
17 4 (0.28%) Windows Server 2008
18 3 (0.21%) Windows 7
Processes & Methodologies
1 530 (36.75%) Service Management
2 389 (26.98%) ITSM
3 326 (22.61%) Agile
4 315 (21.84%) Problem-Solving
5 272 (18.86%) Change Management
6 237 (16.44%) Stakeholder Management
7 229 (15.88%) Service Delivery
8 215 (14.91%) Continuous Improvement
9 195 (13.52%) Customer Service
10 166 (11.51%) Stakeholder Engagement
11 142 (9.85%) DevOps
11 142 (9.85%) Project Management
12 138 (9.57%) Roadmaps
13 133 (9.22%) Problem Management
14 127 (8.81%) Project Delivery
15 121 (8.39%) Service Design
16 111 (7.70%) Incident Management
17 105 (7.28%) Migration
18 96 (6.66%) Computer Science
19 92 (6.38%) TOGAF
Programming Languages
1 148 (10.26%) PowerShell
2 117 (8.11%) SQL
3 87 (6.03%) Python
4 30 (2.08%) Bash
5 27 (1.87%) JavaScript
6 24 (1.66%) Shell Script
7 21 (1.46%) Java
8 10 (0.69%) Perl
9 7 (0.49%) C#
10 6 (0.42%) Apex Code
10 6 (0.42%) VBScript
11 5 (0.35%) Bicep
11 5 (0.35%) JCL
11 5 (0.35%) REXX
12 4 (0.28%) COBOL
12 4 (0.28%) Groovy
12 4 (0.28%) PL/SQL
13 3 (0.21%) Assembly Language
13 3 (0.21%) PHP
14 2 (0.14%) T-SQL
Qualifications
1 434 (30.10%) Security Cleared
2 338 (23.44%) SC Cleared
3 261 (18.10%) Degree
4 143 (9.92%) ITIL Certification
5 102 (7.07%) Microsoft Certification
6 72 (4.99%) DV Cleared
7 51 (3.54%) ITIL Foundation Certificate
8 49 (3.40%) Computer Science Degree
9 42 (2.91%) Cisco Certification
10 39 (2.70%) Azure Certification
11 38 (2.64%) A+ Certification
12 36 (2.50%) PMI Certification
13 33 (2.29%) CCNP
14 32 (2.22%) PMP
15 27 (1.87%) MCSE
15 27 (1.87%) TOGAF Certification
16 26 (1.80%) ISEB
17 22 (1.53%) CISSP
18 20 (1.39%) PRINCE2 Practitioner
19 18 (1.25%) CCNA
Quality Assurance & Compliance
1 122 (8.46%) SLA
2 61 (4.23%) GDPR
3 53 (3.68%) ISO/IEC 27001
4 45 (3.12%) COBIT
5 37 (2.57%) ISO/IEC 20000
6 32 (2.22%) QA
7 19 (1.32%) GRC
7 19 (1.32%) NIST
8 11 (0.76%) Data Quality
8 11 (0.76%) ISO 9001
8 11 (0.76%) PMO
9 10 (0.69%) Accessibility
9 10 (0.69%) JSP 440
10 8 (0.55%) HMG Security Policy Framework
10 8 (0.55%) Sarbanes-Oxley
11 6 (0.42%) ISO/IEC 19770
11 6 (0.42%) NCSC
11 6 (0.42%) PCI DSS
12 5 (0.35%) Cyber Essentials
13 4 (0.28%) ISO 22301
System Software
1 266 (18.45%) Active Directory
2 60 (4.16%) VMware Infrastructure
3 33 (2.29%) Hyper-V
4 14 (0.97%) Docker
4 14 (0.97%) Virtual Desktop
5 10 (0.69%) Brightmail
5 10 (0.69%) ISA Server
5 10 (0.69%) VMware ESXi
6 7 (0.49%) Microsoft App-V
6 7 (0.49%) vSphere
7 6 (0.42%) Firmware
8 5 (0.35%) Microsoft Virtual Server
8 5 (0.35%) Terminal Services
8 5 (0.35%) Virtual Servers
9 4 (0.28%) RACF
9 4 (0.28%) Virtual Machines
10 3 (0.21%) Job Entry Subsystem
10 3 (0.21%) Oracle RAC
10 3 (0.21%) VMware NSX
11 2 (0.14%) BitLocker
Systems Management
1 99 (6.87%) Microsoft Intune
2 96 (6.66%) SCCM
3 54 (3.74%) Ansible
4 47 (3.26%) Terraform
5 35 (2.43%) SCOM
6 30 (2.08%) Kubernetes
7 22 (1.53%) OPNET
8 21 (1.46%) HP SiteScope
9 15 (1.04%) WSUS
10 12 (0.83%) Microsoft Clustering
10 12 (0.83%) Single Sign-On
11 10 (0.69%) NetBackup
11 10 (0.69%) vCenter Server
12 9 (0.62%) Red Hat Satellite
13 8 (0.55%) Grafana
13 8 (0.55%) Jamf Pro
14 7 (0.49%) Active Directory Federation Services
14 7 (0.49%) Nessus
15 6 (0.42%) Prometheus
16 5 (0.35%) OMEGAMON
Vendors
1 461 (31.97%) Microsoft
2 282 (19.56%) ServiceNow
3 91 (6.31%) VMware
4 88 (6.10%) Remedy
5 75 (5.20%) Oracle
6 71 (4.92%) Cisco
7 47 (3.26%) Splunk
8 44 (3.05%) Atlassian
9 42 (2.91%) Citrix
10 41 (2.84%) Salesforce
11 40 (2.77%) Google
12 38 (2.64%) SAP
13 30 (2.08%) Red Hat
14 25 (1.73%) IBM
15 23 (1.60%) Palo Alto
16 21 (1.46%) F5
16 21 (1.46%) HP
17 20 (1.39%) SolarWinds
18 18 (1.25%) CheckPoint
18 18 (1.25%) Fortinet