ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 21 April 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Apr 2026
Same period 2025 Same period 2024
Rank 52 43 36
Rank change year-on-year -9 -7 +7
Contract jobs citing ITIL 1,651 1,166 1,781
As % of all contract jobs in England 4.17% 4.76% 4.81%
As % of the Processes & Methodologies category 4.90% 5.22% 5.56%
Number of daily rates quoted 1,091 723 1,201
10th Percentile £213 £210 £205
25th Percentile £375 £313 £345
Median daily rate (50th Percentile) £499 £475 £500
Median % change year-on-year +4.95% -5.00% +5.26%
75th Percentile £600 £594 £595
90th Percentile £700 £675 £688
UK median daily rate £493 £465 £500
% change year-on-year +6.08% -7.00% +6.47%
Number of hourly rates quoted 88 63 154
10th Percentile £17.69 £14.99 £14.00
25th Percentile £18.50 £16.30 £14.16
Median hourly rate £42.25 £22.05 £17.69
Median % change year-on-year +91.61% +24.65% -11.04%
75th Percentile £77.20 £33.88 £25.00
90th Percentile £95.75 £56.94 £52.63
UK median hourly rate £25.35 £22.88 £17.69
% change year-on-year +10.80% +29.31% -11.29%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,718 22,322 32,052
As % of all contract IT jobs advertised in England 85.24% 91.07% 86.58%
Number of daily rates quoted 21,550 14,669 21,082
10th Percentile £315 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £521 £525
% change year-on-year -4.03% -0.76% -4.55%
Number of hourly rates quoted 2,104 894 2,218
10th Percentile £15.38 £14.84 £12.85
25th Percentile £20.32 £18.51 £15.86
Median hourly rate £41.94 £31.64 £35.00
Median % change year-on-year +32.55% -9.60% -9.09%
75th Percentile £67.25 £64.31 £58.75
90th Percentile £78.75 £75.18 £72.33
UK median hourly rate £37.50 £30.00 £35.00
% change year-on-year +25.00% -14.29% -6.67%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 21 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 21 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 21 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -24 507 £500 - 143
South East +1 383 £480 +1.05% 167
North of England -20 255 £482 +37.64% 113
South West -2 227 £588 +25.00% 60
North West -11 162 £553 +56.07% 51
Midlands -18 162 £425 -5.56% 85
West Midlands -20 128 £450 -5.26% 50
East of England -8 95 £520 +21.64% 70
Yorkshire -48 67 £450 +12.50% 44
East Midlands -23 33 £419 +30.86% 34
North East +2 26 £425 +117.95% 19
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 84 (5.09%) Confluence
2 71 (4.30%) Microsoft Exchange
3 62 (3.76%) SharePoint
4 14 (0.85%) IIS
5 8 (0.48%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Oracle Self-Service HR
8 5 (0.30%) Mattermost
9 4 (0.24%) Adobe Experience Manager
9 4 (0.24%) CMS
9 4 (0.24%) SAS
10 3 (0.18%) CICS
11 2 (0.12%) ArcGIS
11 2 (0.12%) IBM HTTP Server
11 2 (0.12%) Oracle HTTP Server
11 2 (0.12%) Oracle Spatial
11 2 (0.12%) WebSphere
11 2 (0.12%) WebSphere Application Server
11 2 (0.12%) WebSphere Portal
12 1 (0.061%) Oracle Application Server
Applications
1 92 (5.57%) Microsoft Office
2 52 (3.15%) Microsoft Project
3 29 (1.76%) Microsoft Excel
4 14 (0.85%) MS Visio
5 12 (0.73%) Microsoft PowerPoint
6 5 (0.30%) Acrobat
7 3 (0.18%) Chatbot
8 2 (0.12%) AutoCAD
8 2 (0.12%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.48%) Remedy ITSM
2 21 (1.27%) Oracle EBS
3 6 (0.36%) Maximo
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Oracle Payables
4 5 (0.30%) Oracle Receivables
5 3 (0.18%) assyst
5 3 (0.18%) Oracle Applications
5 3 (0.18%) Oracle General Ledger
5 3 (0.18%) SAP S/4HANA
6 2 (0.12%) DELMIA
6 2 (0.12%) Dynamics CRM
6 2 (0.12%) Oracle Cash Management
7 1 (0.061%) Aareon QL
7 1 (0.061%) MIS ActiveH
7 1 (0.061%) NEC Housing
7 1 (0.061%) OPENHousing
7 1 (0.061%) Oracle Assets
7 1 (0.061%) Orchard Housing
Cloud Services
1 372 (22.53%) Azure
2 212 (12.84%) Microsoft 365
3 208 (12.60%) AWS
4 107 (6.48%) Entra ID
5 91 (5.51%) GCP
6 65 (3.94%) Power Platform
7 63 (3.82%) Azure DevOps
8 62 (3.76%) SaaS
9 36 (2.18%) GitHub
10 32 (1.94%) PaaS
11 31 (1.88%) Google Workspace
11 31 (1.88%) IaaS
12 23 (1.39%) Serverless
13 21 (1.27%) AWS Lambda
14 20 (1.21%) OCI
15 19 (1.15%) Datadog
16 18 (1.09%) AWS CloudFormation
16 18 (1.09%) Virtual Private Cloud
17 17 (1.03%) Amazon S3
17 17 (1.03%) OpenShift
Communications & Networking
1 144 (8.72%) Firewall
2 103 (6.24%) DNS
3 97 (5.88%) WAN
4 96 (5.81%) VPN
5 88 (5.33%) LAN
6 70 (4.24%) DHCP
7 58 (3.51%) TCP/IP
8 57 (3.45%) Network Security
9 54 (3.27%) SD-WAN
10 41 (2.48%) Wi-Fi
11 34 (2.06%) BGP
12 32 (1.94%) OSPF
12 32 (1.94%) SAN
13 23 (1.39%) VoIP
14 22 (1.33%) SSL
15 21 (1.27%) Wireless
16 20 (1.21%) VLAN
17 19 (1.15%) BIG-IP
18 17 (1.03%) MPLS
19 15 (0.91%) NAS
Database & Business Intelligence
1 49 (2.97%) Power BI
2 45 (2.73%) SQL Server
3 16 (0.97%) Tableau
4 15 (0.91%) PostgreSQL
5 13 (0.79%) Amazon RDS
5 13 (0.79%) Data Warehouse
5 13 (0.79%) Oracle Database
6 11 (0.67%) Oracle Reports
6 11 (0.67%) SQL Server Integration Services
7 9 (0.55%) Metadata
8 7 (0.42%) SQL Server Reporting Services
9 5 (0.30%) Amazon Aurora
9 5 (0.30%) Azure SQL Database
9 5 (0.30%) DB2
9 5 (0.30%) MySQL
9 5 (0.30%) Oracle Database 12c
9 5 (0.30%) Redis
9 5 (0.30%) Star Schema
10 4 (0.24%) Data Lake
10 4 (0.24%) DTS
Development Applications
1 186 (11.27%) JIRA
2 28 (1.70%) Jenkins
3 26 (1.57%) GitLab
4 23 (1.39%) Git
5 8 (0.48%) Bitbucket
6 6 (0.36%) MSI
7 5 (0.30%) AdminStudio
7 5 (0.30%) InstallShield
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
9 3 (0.18%) JMeter
9 3 (0.18%) Liquibase
10 2 (0.12%) Introscope
10 2 (0.12%) JUnit
10 2 (0.12%) Mockito
General
1 630 (38.16%) Social Skills
2 270 (16.35%) Finance
3 254 (15.38%) Analytical Skills
4 184 (11.14%) Public Sector
5 65 (3.94%) Banking
6 62 (3.76%) Organisational Skills
7 61 (3.69%) Military
8 56 (3.39%) Telecoms
9 54 (3.27%) Legal
10 39 (2.36%) Documentation Skills
10 39 (2.36%) Influencing Skills
11 28 (1.70%) Retail
12 24 (1.45%) Law
13 20 (1.21%) Aerospace
14 19 (1.15%) Presentation Skills
15 18 (1.09%) Local Government
16 15 (0.91%) Inclusion and Diversity
17 13 (0.79%) Investment Banking
17 13 (0.79%) Police
18 12 (0.73%) Manufacturing
Job Titles
1 213 (12.90%) Analyst
2 189 (11.45%) Architect
3 177 (10.72%) Lead
4 133 (8.06%) Service Manager
5 126 (7.63%) Senior
6 94 (5.69%) IT Support
7 90 (5.45%) Support Engineer
8 78 (4.72%) Service Analyst
9 72 (4.36%) Consultant
9 72 (4.36%) IT Manager
10 56 (3.39%) Delivery Manager
11 51 (3.09%) IT Analyst
12 50 (3.03%) Service Architect
12 50 (3.03%) Support Analyst
13 49 (2.97%) Service Desk Analyst
14 45 (2.73%) Infrastructure Engineer
15 44 (2.67%) IT Engineer
15 44 (2.67%) Network Engineer
16 42 (2.54%) Enterprise Architect
17 41 (2.48%) Change Manager
Libraries, Frameworks & Software Standards
1 74 (4.48%) REST
2 41 (2.48%) SOAP
3 24 (1.45%) .NET
4 20 (1.21%) LDAP
4 20 (1.21%) Middleware
5 19 (1.15%) Web Services
6 18 (1.09%) Oracle Fusion
7 16 (0.97%) CSS
8 15 (0.91%) Oracle GoldenGate
9 13 (0.79%) 802.1X
10 11 (0.67%) HTML
10 11 (0.67%) Kafka
10 11 (0.67%) OAuth
10 11 (0.67%) SAML
11 10 (0.61%) AngularJS
12 9 (0.55%) Microsoft Graph
13 8 (0.48%) ARM Templates
13 8 (0.48%) Elastic Stack
14 7 (0.42%) AWS CDK
14 7 (0.42%) OAuth2
Miscellaneous
1 105 (6.36%) CMDB
2 96 (5.81%) Onboarding
3 93 (5.63%) Product Ownership
4 79 (4.78%) Data Centre
5 49 (2.97%) Enterprise Software
6 41 (2.48%) Management Information System
7 37 (2.24%) Self-Motivation
8 36 (2.18%) Virtual Team
9 34 (2.06%) Replication
10 31 (1.88%) PKI
11 30 (1.82%) Cloud Native
12 27 (1.64%) Analytical Mindset
13 26 (1.57%) Clustering
14 23 (1.39%) Security Posture
15 22 (1.33%) Hybrid Cloud
16 20 (1.21%) Driving Licence
16 20 (1.21%) Mainframe
17 16 (0.97%) Legacy Systems
17 16 (0.97%) PMI
18 15 (0.91%) Smartphone
Operating Systems
1 363 (21.99%) Windows
2 100 (6.06%) Linux
3 97 (5.88%) Windows 10
4 95 (5.75%) Windows Server
5 46 (2.79%) Unix
6 34 (2.06%) Mac OS
7 29 (1.76%) Android
8 27 (1.64%) Apple iOS
9 26 (1.57%) Red Hat Enterprise Linux
10 13 (0.79%) Windows Server 2016
11 11 (0.67%) Windows Server 2012
12 10 (0.61%) Ubuntu
12 10 (0.61%) zOS
13 9 (0.55%) AIX
13 9 (0.55%) Windows Server 2019
14 6 (0.36%) Oracle Linux
15 5 (0.30%) Solaris
15 5 (0.30%) VMS
16 4 (0.24%) HPUX
16 4 (0.24%) SUSE
Processes & Methodologies
1 552 (33.43%) Service Management
2 468 (28.35%) ITSM
3 394 (23.86%) Agile
4 357 (21.62%) Problem-Solving
5 317 (19.20%) Change Management
6 314 (19.02%) Continuous Improvement
7 290 (17.57%) Stakeholder Management
8 257 (15.57%) Service Delivery
9 205 (12.42%) DevOps
10 201 (12.17%) Stakeholder Engagement
11 172 (10.42%) Roadmaps
12 169 (10.24%) Customer Service
13 140 (8.48%) Incident Management
13 140 (8.48%) Problem Management
13 140 (8.48%) Service Design
14 134 (8.12%) Migration
15 121 (7.33%) Project Management
16 120 (7.27%) Root Cause Analysis
17 112 (6.78%) Project Delivery
18 111 (6.72%) CI/CD
Programming Languages
1 130 (7.87%) PowerShell
2 98 (5.94%) SQL
3 69 (4.18%) Python
4 47 (2.85%) JavaScript
5 29 (1.76%) Bash
6 23 (1.39%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Korn
9 13 (0.79%) C#
10 12 (0.73%) Bicep
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) JCL
12 10 (0.61%) PL/SQL
12 10 (0.61%) REXX
13 5 (0.30%) T-SQL
14 3 (0.18%) Assembly Language
14 3 (0.18%) COBOL
14 3 (0.18%) Go
14 3 (0.18%) VBScript
Qualifications
1 602 (36.46%) Security Cleared
2 455 (27.56%) SC Cleared
3 238 (14.42%) Degree
4 155 (9.39%) ITIL Certification
5 145 (8.78%) DV Cleared
6 61 (3.69%) Cisco Certification
6 61 (3.69%) Microsoft Certification
7 58 (3.51%) PMI Certification
8 54 (3.27%) Computer Science Degree
9 49 (2.97%) PMP
10 48 (2.91%) Azure Certification
11 45 (2.73%) CCNP
12 37 (2.24%) CISSP
12 37 (2.24%) ITIL Foundation Certificate
13 34 (2.06%) TOGAF Certification
14 33 (2.00%) ISEB
15 29 (1.76%) PRINCE2 Practitioner
16 23 (1.39%) AWS Certification
17 19 (1.15%) MCSE
18 16 (0.97%) A+ Certification
Quality Assurance & Compliance
1 138 (8.36%) SLA
2 67 (4.06%) ISO/IEC 27001
3 53 (3.21%) NIST
4 49 (2.97%) COBIT
5 45 (2.73%) GDPR
6 39 (2.36%) Data Quality
7 31 (1.88%) QA
8 27 (1.64%) GRC
9 20 (1.21%) NCSC
9 20 (1.21%) PMO
10 19 (1.15%) Cyber Essentials
11 17 (1.03%) ISO/IEC 20000
11 17 (1.03%) PCI DSS
12 13 (0.79%) Sarbanes-Oxley
13 10 (0.61%) JSP 440
14 8 (0.48%) Accessibility
14 8 (0.48%) Actionable Recommendations
15 7 (0.42%) Government Security Classifications
15 7 (0.42%) HMG Security Policy Framework
15 7 (0.42%) ISO/IEC 42001
System Software
1 288 (17.44%) Active Directory
2 74 (4.48%) VMware Infrastructure
3 34 (2.06%) Docker
4 28 (1.70%) Hyper-V
5 26 (1.57%) Virtual Desktop
6 16 (0.97%) Oracle RAC
7 15 (0.91%) vSphere
8 13 (0.79%) Firmware
8 13 (0.79%) VMware ESXi
9 12 (0.73%) VMware NSX
10 8 (0.48%) Virtual Machines
11 5 (0.30%) Job Entry Subsystem
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenApp
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) BitLocker
Systems Management
1 107 (6.48%) Microsoft Intune
2 91 (5.51%) Terraform
3 79 (4.78%) Ansible
4 67 (4.06%) SCCM
5 60 (3.63%) Kubernetes
6 30 (1.82%) OPNET
7 21 (1.27%) Grafana
8 18 (1.09%) SCOM
9 17 (1.03%) Oracle RMAN
10 16 (0.97%) Prometheus
10 16 (0.97%) Single Sign-On
10 16 (0.97%) WSUS
11 15 (0.91%) Oracle Enterprise Manager
12 14 (0.85%) FortiGate
13 13 (0.79%) vCenter Server
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.48%) CASB
16 7 (0.42%) vRealize
17 6 (0.36%) Jamf Pro
Vendors
1 373 (22.59%) ServiceNow
2 372 (22.53%) Microsoft
3 122 (7.39%) VMware
4 92 (5.57%) Remedy
5 89 (5.39%) Oracle
6 87 (5.27%) Cisco
7 57 (3.45%) Google
8 53 (3.21%) Splunk
9 51 (3.09%) Atlassian
10 44 (2.67%) Citrix
11 38 (2.30%) Palo Alto
12 36 (2.18%) SAP
13 34 (2.06%) Fortinet
14 33 (2.00%) Red Hat
15 31 (1.88%) SolarWinds
16 26 (1.57%) F5
17 25 (1.51%) Juniper
18 24 (1.45%) BMC
18 24 (1.45%) Zscaler
19 23 (1.39%) Dynatrace