ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 May 2026, with comparisons to the same periods in the previous two years.

6 months to
26 May 2026
Same period 2025 Same period 2024
Rank 51 41 39
Rank change year-on-year -10 -2 +2
Contract jobs citing ITIL 1,641 1,183 1,654
As % of all contract jobs in England 3.95% 4.97% 4.53%
As % of the Processes & Methodologies category 4.66% 5.44% 5.26%
Number of daily rates quoted 1,103 724 1,101
10th Percentile £205 £213 £205
25th Percentile £375 £300 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £585 £578
90th Percentile £675 £658 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +1.06%
Number of hourly rates quoted 80 79 139
10th Percentile £17.12 £14.99 £14.00
25th Percentile £19.06 £16.28 £14.16
Median hourly rate £27.75 £22.05 £17.50
Median % change year-on-year +25.85% +26.00% -
75th Percentile £79.47 £33.61 £23.78
90th Percentile £97.63 £46.37 £43.54
UK median hourly rate £22.32 £22.05 £17.50
% change year-on-year +1.20% +26.00% -1.38%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 35,194 21,730 31,440
As % of all contract IT jobs advertised in England 84.78% 91.29% 86.04%
Number of daily rates quoted 22,373 14,199 20,591
10th Percentile £325 £305 £300
25th Percentile £413 £410 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £620 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £510 £513 £525
% change year-on-year -0.49% -2.38% -4.55%
Number of hourly rates quoted 2,179 923 2,284
10th Percentile £15.25 £14.22 £12.86
25th Percentile £20.50 £18.13 £15.99
Median hourly rate £45.59 £28.00 £36.50
Median % change year-on-year +62.80% -23.29% -2.67%
75th Percentile £68.00 £60.00 £61.11
90th Percentile £81.01 £75.00 £72.50
UK median hourly rate £42.28 £27.45 £36.00
% change year-on-year +54.01% -23.75% -3.49%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -24 526 £500 - 197
South East +4 374 £500 +11.11% 177
North of England -29 254 £500 +29.03% 125
South West -10 196 £538 +19.44% 64
Midlands -25 161 £450 +4.53% 71
North West -15 155 £550 +37.50% 56
West Midlands -31 125 £450 +5.88% 48
East of England -5 106 £413 -2.94% 42
Yorkshire -38 79 £475 +35.71% 55
East Midlands -10 35 £413 -5.39% 23
North East -10 20 £440 +125.64% 15
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 77 (4.69%) SharePoint
2 61 (3.72%) Microsoft Exchange
3 60 (3.66%) Confluence
4 15 (0.91%) IIS
5 8 (0.49%) Oracle Workflow
6 6 (0.37%) Mattermost
6 6 (0.37%) Oracle Self-Service HR
7 5 (0.30%) Apache
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) WebSphere
9 3 (0.18%) Oracle SOA Suite
9 3 (0.18%) SAS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
Applications
1 70 (4.27%) Microsoft Office
2 36 (2.19%) Microsoft Project
3 35 (2.13%) Microsoft Excel
4 16 (0.98%) MS Visio
5 13 (0.79%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Spreadsheet
Business Applications
1 49 (2.99%) Remedy ITSM
2 8 (0.49%) Oracle EBS
3 6 (0.37%) Oracle HRMS
3 6 (0.37%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) Payment Gateway
6 3 (0.18%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle Payables
6 3 (0.18%) Oracle Receivables
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics GP
7 2 (0.12%) SAP ERP
8 1 (0.061%) FLEXCUBE
8 1 (0.061%) Loan IQ
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Oracle ERP
8 1 (0.061%) Oracle General Ledger
8 1 (0.061%) Remedy AR System
Cloud Services
1 387 (23.58%) Azure
2 226 (13.77%) Microsoft 365
3 194 (11.82%) AWS
4 113 (6.89%) Entra ID
5 75 (4.57%) Power Platform
6 71 (4.33%) GCP
7 69 (4.20%) Azure DevOps
8 56 (3.41%) SaaS
9 46 (2.80%) GitHub
10 29 (1.77%) Google Workspace
10 29 (1.77%) PaaS
11 26 (1.58%) IaaS
12 24 (1.46%) AWS CloudFormation
12 24 (1.46%) OneDrive
13 22 (1.34%) AWS Lambda
13 22 (1.34%) GitHub Actions
13 22 (1.34%) Serverless
14 20 (1.22%) Amazon S3
15 19 (1.16%) Amazon CloudWatch
15 19 (1.16%) Virtual Private Cloud
Communications & Networking
1 135 (8.23%) Firewall
2 100 (6.09%) DNS
3 90 (5.48%) WAN
4 85 (5.18%) LAN
5 84 (5.12%) VPN
6 66 (4.02%) DHCP
7 56 (3.41%) Network Security
8 54 (3.29%) TCP/IP
9 48 (2.93%) SD-WAN
10 39 (2.38%) Wi-Fi
11 37 (2.25%) SAN
12 32 (1.95%) BGP
13 30 (1.83%) OSPF
14 25 (1.52%) SSL
15 21 (1.28%) VLAN
16 19 (1.16%) BIG-IP
16 19 (1.16%) Wireless
17 17 (1.04%) VoIP
18 16 (0.98%) NAS
19 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 59 (3.60%) Power BI
2 51 (3.11%) SQL Server
3 18 (1.10%) Oracle Database
4 16 (0.98%) Tableau
5 15 (0.91%) SQL Server Integration Services
6 11 (0.67%) Data Warehouse
6 11 (0.67%) Oracle Reports
6 11 (0.67%) PostgreSQL
7 10 (0.61%) SQL Server Reporting Services
8 9 (0.55%) Amazon RDS
9 7 (0.43%) Metadata
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle BI EE
10 5 (0.30%) Oracle Database 12c
11 4 (0.24%) Data Lake
11 4 (0.24%) DTS
11 4 (0.24%) NoSQL
11 4 (0.24%) Relational Database
12 3 (0.18%) Amazon Aurora
Development Applications
1 166 (10.12%) JIRA
2 32 (1.95%) GitLab
3 31 (1.89%) Jenkins
4 26 (1.58%) Git
5 14 (0.85%) Bitbucket
6 8 (0.49%) MSI
7 5 (0.30%) REST Assured
8 4 (0.24%) AdminStudio
8 4 (0.24%) Cucumber
8 4 (0.24%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) Postman
8 4 (0.24%) ScriptRunner
8 4 (0.24%) Visual Studio
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
10 2 (0.12%) git-flow
General
1 595 (36.26%) Social Skills
2 273 (16.64%) Finance
3 243 (14.81%) Analytical Skills
4 180 (10.97%) Public Sector
5 73 (4.45%) Banking
6 62 (3.78%) Organisational Skills
7 59 (3.60%) Telecoms
8 48 (2.93%) Legal
9 36 (2.19%) Military
9 36 (2.19%) Retail
10 35 (2.13%) Influencing Skills
11 33 (2.01%) Documentation Skills
12 20 (1.22%) Aerospace
12 20 (1.22%) Law
13 18 (1.10%) Presentation Skills
14 17 (1.04%) Inclusion and Diversity
14 17 (1.04%) Local Government
15 16 (0.98%) Police
16 12 (0.73%) Financial Institution
17 11 (0.67%) Investment Banking
Job Titles
1 222 (13.53%) Analyst
2 137 (8.35%) Service Manager
3 136 (8.29%) Architect
4 127 (7.74%) Senior
5 112 (6.83%) Lead
6 109 (6.64%) IT Support
7 93 (5.67%) Support Engineer
8 79 (4.81%) Service Analyst
9 78 (4.75%) IT Manager
10 69 (4.20%) Consultant
11 55 (3.35%) Delivery Manager
12 53 (3.23%) IT Analyst
13 52 (3.17%) Service Desk Analyst
14 49 (2.99%) Network Engineer
15 48 (2.93%) Support Analyst
16 45 (2.74%) Change Manager
16 45 (2.74%) Infrastructure Engineer
16 45 (2.74%) IT Engineer
17 44 (2.68%) Transition Manager
18 41 (2.50%) Project Manager
Libraries, Frameworks & Software Standards
1 80 (4.88%) REST
2 46 (2.80%) SOAP
3 26 (1.58%) CSS
4 25 (1.52%) Middleware
5 24 (1.46%) .NET
6 21 (1.28%) Web Services
7 19 (1.16%) HTML
7 19 (1.16%) LDAP
8 17 (1.04%) Oracle Fusion
9 16 (0.98%) OAuth
10 15 (0.91%) 802.1X
10 15 (0.91%) Oracle GoldenGate
11 11 (0.67%) AWS CDK
11 11 (0.67%) Kafka
11 11 (0.67%) Microsoft Graph
11 11 (0.67%) SAML
12 10 (0.61%) Ajax
12 10 (0.61%) AngularJS
12 10 (0.61%) OAuth2
13 9 (0.55%) ARM Templates
Miscellaneous
1 114 (6.95%) CMDB
2 105 (6.40%) Onboarding
3 87 (5.30%) Data Centre
4 77 (4.69%) Product Ownership
5 58 (3.53%) Enterprise Software
6 40 (2.44%) Management Information System
7 33 (2.01%) Self-Motivation
8 32 (1.95%) Clustering
9 31 (1.89%) Cloud Native
10 30 (1.83%) Replication
11 28 (1.71%) PKI
12 26 (1.58%) Analytical Mindset
13 25 (1.52%) Security Posture
14 23 (1.40%) Virtual Team
15 20 (1.22%) Hybrid Cloud
16 19 (1.16%) Driving Licence
17 17 (1.04%) Mainframe
18 14 (0.85%) Legacy Systems
18 14 (0.85%) Operational Technology
19 13 (0.79%) PMI
Operating Systems
1 364 (22.18%) Windows
2 102 (6.22%) Linux
3 94 (5.73%) Windows 10
4 87 (5.30%) Windows Server
5 54 (3.29%) Unix
6 37 (2.25%) Mac OS
7 36 (2.19%) Apple iOS
8 30 (1.83%) Red Hat Enterprise Linux
9 29 (1.77%) Android
10 13 (0.79%) Windows Server 2016
11 12 (0.73%) Windows Server 2019
12 9 (0.55%) zOS
13 8 (0.49%) AIX
14 7 (0.43%) Ubuntu
14 7 (0.43%) Windows Server 2012
15 6 (0.37%) Oracle Linux
16 4 (0.24%) HPUX
16 4 (0.24%) Solaris
16 4 (0.24%) SUSE
16 4 (0.24%) VMS
Processes & Methodologies
1 504 (30.71%) Service Management
2 453 (27.61%) ITSM
3 382 (23.28%) Problem-Solving
4 355 (21.63%) Agile
5 304 (18.53%) Stakeholder Management
6 292 (17.79%) Continuous Improvement
7 288 (17.55%) Change Management
8 236 (14.38%) Service Delivery
9 196 (11.94%) DevOps
10 183 (11.15%) Stakeholder Engagement
11 160 (9.75%) Customer Service
12 149 (9.08%) Roadmaps
13 148 (9.02%) Incident Management
14 144 (8.78%) Problem Management
15 131 (7.98%) Migration
16 129 (7.86%) Service Design
17 127 (7.74%) CI/CD
18 118 (7.19%) Root Cause Analysis
19 111 (6.76%) Project Delivery
20 109 (6.64%) Project Management
Programming Languages
1 119 (7.25%) PowerShell
2 100 (6.09%) SQL
3 62 (3.78%) JavaScript
4 59 (3.60%) Python
5 30 (1.83%) Bash
6 24 (1.46%) Java
7 20 (1.22%) Shell Script
8 16 (0.98%) Bicep
8 16 (0.98%) Korn
9 15 (0.91%) PL/SQL
10 14 (0.85%) C#
11 8 (0.49%) Groovy
11 8 (0.49%) Perl
12 7 (0.43%) Apex Code
13 6 (0.37%) JCL
13 6 (0.37%) REXX
14 5 (0.30%) T-SQL
15 3 (0.18%) SOQL
15 3 (0.18%) TypeScript
16 2 (0.12%) Search Processing Language
Qualifications
1 583 (35.53%) Security Cleared
2 421 (25.66%) SC Cleared
3 188 (11.46%) Degree
4 163 (9.93%) DV Cleared
5 136 (8.29%) ITIL Certification
6 57 (3.47%) Cisco Certification
7 56 (3.41%) Microsoft Certification
7 56 (3.41%) PMI Certification
8 52 (3.17%) Computer Science Degree
9 48 (2.93%) PMP
10 46 (2.80%) Azure Certification
11 41 (2.50%) CCNP
12 36 (2.19%) CISSP
13 30 (1.83%) ITIL Foundation Certificate
14 20 (1.22%) BPSS Clearance
15 19 (1.16%) AWS Certification
16 18 (1.10%) CISM
16 18 (1.10%) Master's Degree
17 17 (1.04%) CCNA
18 15 (0.91%) MCSE
Quality Assurance & Compliance
1 146 (8.90%) SLA
2 58 (3.53%) ISO/IEC 27001
3 53 (3.23%) NIST
4 52 (3.17%) Data Quality
5 38 (2.32%) GDPR
6 29 (1.77%) COBIT
6 29 (1.77%) QA
7 28 (1.71%) NCSC
8 23 (1.40%) PMO
9 20 (1.22%) GRC
10 18 (1.10%) ISO/IEC 20000
11 17 (1.04%) Cyber Essentials
12 14 (0.85%) PCI DSS
13 10 (0.61%) Sarbanes-Oxley
14 8 (0.49%) Accessibility
14 8 (0.49%) Actionable Recommendations
15 7 (0.43%) Cyber Essentials PLUS
15 7 (0.43%) Government Security Classifications
15 7 (0.43%) ISO/IEC 42001
16 5 (0.30%) NIST 800
System Software
1 288 (17.55%) Active Directory
2 81 (4.94%) VMware Infrastructure
3 39 (2.38%) Docker
4 32 (1.95%) Hyper-V
5 27 (1.65%) Virtual Desktop
6 19 (1.16%) VMware ESXi
7 18 (1.10%) Oracle RAC
7 18 (1.10%) vSphere
8 12 (0.73%) Firmware
9 11 (0.67%) VMware NSX
10 10 (0.61%) Virtual Machines
11 5 (0.30%) NFS
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) RACF
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) Job Entry Subsystem
13 3 (0.18%) PowerHA
13 3 (0.18%) XenDesktop
14 2 (0.12%) BitLocker
Systems Management
1 117 (7.13%) Microsoft Intune
2 91 (5.55%) Terraform
3 73 (4.45%) Ansible
4 60 (3.66%) Kubernetes
5 57 (3.47%) SCCM
6 23 (1.40%) Grafana
7 21 (1.28%) Oracle RMAN
8 17 (1.04%) Prometheus
9 15 (0.91%) Oracle Enterprise Manager
9 15 (0.91%) Single Sign-On
10 14 (0.85%) FortiGate
11 13 (0.79%) WSUS
12 12 (0.73%) OPNET
12 12 (0.73%) SCOM
12 12 (0.73%) vCenter Server
13 10 (0.61%) Jamf Pro
13 10 (0.61%) Red Hat Satellite
14 9 (0.55%) CASB
15 8 (0.49%) vMotion
16 7 (0.43%) vRealize
Vendors
1 408 (24.86%) Microsoft
2 380 (23.16%) ServiceNow
3 131 (7.98%) VMware
4 81 (4.94%) Cisco
5 79 (4.81%) Oracle
6 78 (4.75%) Remedy
7 58 (3.53%) Splunk
8 42 (2.56%) Google
9 39 (2.38%) Citrix
10 34 (2.07%) Palo Alto
11 33 (2.01%) SAP
12 32 (1.95%) Red Hat
13 31 (1.89%) BMC
14 30 (1.83%) Dynatrace
15 29 (1.77%) Fortinet
15 29 (1.77%) IBM
16 28 (1.71%) SolarWinds
17 25 (1.52%) Salesforce
18 23 (1.40%) Juniper
18 23 (1.40%) Zscaler