ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 2 August 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Aug 2026
Same period 2025 Same period 2024
Rank 49 43 43
Rank change year-on-year -6 0 0
Contract jobs citing ITIL 1,901 1,353 1,429
As % of all contract jobs in England 4.17% 4.87% 4.26%
As % of the Processes & Methodologies category 4.89% 5.37% 4.96%
Number of daily rates quoted 1,289 846 944
10th Percentile £200 £213 £213
25th Percentile £385 £325 £350
Median daily rate (50th Percentile) £500 £459 £481
Median % change year-on-year +8.95% -4.49% +0.10%
75th Percentile £598 £575 £588
90th Percentile £675 £650 £668
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 108 91 92
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £17.56 £16.13
Median hourly rate £28.00 £26.00 £21.37
Median % change year-on-year +7.69% +21.67% +22.11%
75th Percentile £82.25 £37.50 £26.70
90th Percentile £88.00 £59.30 £52.70
UK median hourly rate £24.86 £23.00 £21.37
% change year-on-year +8.09% +7.63% +20.06%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,840 25,197 28,792
As % of all contract IT jobs advertised in England 85.30% 90.74% 85.87%
Number of daily rates quoted 24,270 16,131 18,863
10th Percentile £325 £300 £313
25th Percentile £425 £405 £419
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -4.55%
Number of hourly rates quoted 2,474 1,391 1,702
10th Percentile £15.00 £14.20 £14.06
25th Percentile £20.75 £17.87 £18.18
Median hourly rate £45.00 £25.15 £42.50
Median % change year-on-year +78.93% -40.82% -
75th Percentile £68.75 £51.45 £65.00
90th Percentile £83.00 £70.16 £75.00
UK median hourly rate £43.96 £25.15 £40.50
% change year-on-year +74.79% -37.90% -4.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 2 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 2 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 2 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -11 638 £500 - 227
South East -2 482 £520 +4.00% 183
North of England -16 330 £465 +22.37% 129
North West -9 217 £464 +3.06% 68
South West -10 175 £500 +26.98% 60
Midlands -37 154 £450 +5.88% 68
West Midlands -36 131 £459 +8.06% 41
Yorkshire -27 102 £475 +37.98% 42
East of England +11 94 £425 +3.03% 55
East Midlands -13 22 £413 -5.50% 26
North East -33 14 £433 +121.79% 22
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (6.94%) SharePoint
2 74 (3.89%) Microsoft Exchange
3 63 (3.31%) Confluence
4 11 (0.58%) IIS
5 8 (0.42%) Oracle Workflow
6 6 (0.32%) Mattermost
6 6 (0.32%) Oracle Self-Service HR
6 6 (0.32%) WebSphere
7 5 (0.26%) JBoss
7 5 (0.26%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) WebLogic
9 3 (0.16%) Apache
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) Oracle Service Bus
10 2 (0.11%) WebSphere Application Server
Applications
1 82 (4.31%) Microsoft Office
2 55 (2.89%) Microsoft Excel
3 28 (1.47%) Microsoft Project
4 21 (1.10%) MS Visio
5 19 (1.00%) Microsoft PowerPoint
6 10 (0.53%) AutoCAD
7 8 (0.42%) Revit
8 7 (0.37%) Chatbot
9 1 (0.053%) Oracle Smart View
9 1 (0.053%) Spreadsheet
Business Applications
1 64 (3.37%) Remedy ITSM
2 8 (0.42%) ContrOCC
3 6 (0.32%) Oracle HRMS
3 6 (0.32%) Primavera
3 6 (0.32%) SAP S/4HANA
4 4 (0.21%) Oracle EBS
4 4 (0.21%) Oracle ERP
4 4 (0.21%) Payment Gateway
4 4 (0.21%) Remedy AR System
5 3 (0.16%) Dynamics CRM
5 3 (0.16%) Oracle Applications
6 2 (0.11%) assyst
6 2 (0.11%) Dynamics GP
6 2 (0.11%) NEC Housing
6 2 (0.11%) Oracle Payables
6 2 (0.11%) Oracle Receivables
6 2 (0.11%) SAP ERP
6 2 (0.11%) SAP FI
7 1 (0.053%) Oracle Assets
7 1 (0.053%) Oracle Cash Management
Cloud Services
1 461 (24.25%) Azure
2 331 (17.41%) Microsoft 365
3 203 (10.68%) AWS
4 168 (8.84%) Entra ID
5 98 (5.16%) Power Platform
6 88 (4.63%) SaaS
7 74 (3.89%) Azure DevOps
8 56 (2.95%) OneDrive
9 55 (2.89%) GitHub
10 51 (2.68%) GCP
11 33 (1.74%) Azure Monitor
12 29 (1.53%) Datadog
13 28 (1.47%) PaaS
14 27 (1.42%) Serverless
15 26 (1.37%) AWS Lambda
16 25 (1.32%) Amazon CloudWatch
16 25 (1.32%) GitHub Actions
17 24 (1.26%) Amazon S3
17 24 (1.26%) IaaS
18 23 (1.21%) OCI
Communications & Networking
1 171 (9.00%) Firewall
2 161 (8.47%) DNS
3 120 (6.31%) VPN
4 111 (5.84%) DHCP
5 97 (5.10%) WAN
6 96 (5.05%) TCP/IP
7 93 (4.89%) LAN
8 76 (4.00%) Network Security
9 57 (3.00%) Wi-Fi
10 49 (2.58%) SSL
11 45 (2.37%) BGP
11 45 (2.37%) OSPF
12 42 (2.21%) SD-WAN
13 37 (1.95%) SAN
13 37 (1.95%) Wireless
14 29 (1.53%) VLAN
15 28 (1.47%) Cisco ASA
16 26 (1.37%) Cisco Firepower
17 19 (1.00%) Cisco Nexus
17 19 (1.00%) NAS
Database & Business Intelligence
1 81 (4.26%) Power BI
2 76 (4.00%) SQL Server
3 26 (1.37%) Oracle Database
4 22 (1.16%) SQL Server Integration Services
5 13 (0.68%) Amazon RDS
5 13 (0.68%) MySQL
6 12 (0.63%) PostgreSQL
7 11 (0.58%) Data Warehouse
7 11 (0.58%) Oracle Reports
8 9 (0.47%) Relational Database
8 9 (0.47%) SQL Server Reporting Services
9 8 (0.42%) NoSQL
10 7 (0.37%) Metadata
10 7 (0.37%) Oracle Database 11g
10 7 (0.37%) Oracle Database 12c
11 6 (0.32%) Db2
11 6 (0.32%) Tableau
12 5 (0.26%) Oracle BI EE
13 4 (0.21%) DTS
13 4 (0.21%) MongoDB
Development Applications
1 191 (10.05%) JIRA
2 36 (1.89%) Git
3 31 (1.63%) Jenkins
4 28 (1.47%) GitLab
5 23 (1.21%) Bitbucket
6 11 (0.58%) Atlassian Bamboo
7 8 (0.42%) MSI
8 5 (0.26%) Chocolatey
8 5 (0.26%) Maven
9 4 (0.21%) AdminStudio
9 4 (0.21%) Browser DevTools
9 4 (0.21%) Cucumber
9 4 (0.21%) Eclipse
9 4 (0.21%) InstallShield
9 4 (0.21%) MLflow
9 4 (0.21%) Postman
9 4 (0.21%) REST Assured
9 4 (0.21%) ScriptRunner
10 3 (0.16%) Flyway
10 3 (0.16%) Visual Studio
General
1 778 (40.93%) Social Skills
2 350 (18.41%) Finance
3 320 (16.83%) Analytical Skills
4 202 (10.63%) Public Sector
5 101 (5.31%) Banking
6 79 (4.16%) Telecoms
7 69 (3.63%) Organisational Skills
8 59 (3.10%) Influencing Skills
8 59 (3.10%) Legal
9 35 (1.84%) Documentation Skills
10 32 (1.68%) Retail
11 29 (1.53%) Presentation Skills
12 26 (1.37%) Local Government
12 26 (1.37%) Military
13 22 (1.16%) Aerospace
14 20 (1.05%) Inclusion and Diversity
15 16 (0.84%) Financial Institution
16 15 (0.79%) Police
17 14 (0.74%) Law
18 13 (0.68%) Manufacturing
Job Titles
1 273 (14.36%) Analyst
2 173 (9.10%) Senior
3 149 (7.84%) IT Support
4 136 (7.15%) Service Manager
4 136 (7.15%) Support Engineer
5 130 (6.84%) Lead
6 116 (6.10%) Architect
7 93 (4.89%) IT Manager
8 88 (4.63%) Service Analyst
9 80 (4.21%) IT Engineer
10 78 (4.10%) Consultant
11 73 (3.84%) IT Analyst
11 73 (3.84%) Network Engineer
12 70 (3.68%) IT Support Engineer
13 68 (3.58%) Support Analyst
14 67 (3.52%) Delivery Manager
15 61 (3.21%) Project Manager
16 57 (3.00%) Transition Manager
17 54 (2.84%) Administrator
18 49 (2.58%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 113 (5.94%) REST
2 61 (3.21%) SOAP
3 35 (1.84%) Middleware
4 30 (1.58%) Web Services
5 26 (1.37%) CSS
6 23 (1.21%) HTML
7 22 (1.16%) SAML
8 21 (1.10%) OAuth
9 20 (1.05%) .NET
10 18 (0.95%) LDAP
11 17 (0.89%) Oracle Fusion
12 16 (0.84%) 802.1X
12 16 (0.84%) Ajax
12 16 (0.84%) ISPF
13 15 (0.79%) Oracle GoldenGate
14 14 (0.74%) Microsoft Graph
15 13 (0.68%) OpenID
16 12 (0.63%) AWS CDK
17 11 (0.58%) OAuth2
18 9 (0.47%) ARM Templates
Miscellaneous
1 160 (8.42%) Onboarding
2 148 (7.79%) CMDB
3 104 (5.47%) Data Centre
4 74 (3.89%) Product Ownership
5 71 (3.73%) Enterprise Software
6 61 (3.21%) Clustering
7 59 (3.10%) Management Information System
8 50 (2.63%) PKI
9 42 (2.21%) Self-Motivation
10 34 (1.79%) Hybrid Cloud
11 33 (1.74%) Analytical Mindset
12 32 (1.68%) Replication
13 31 (1.63%) Security Posture
14 30 (1.58%) Cloud Native
14 30 (1.58%) Driving Licence
15 28 (1.47%) Mainframe
16 25 (1.32%) Legacy Systems
17 18 (0.95%) Virtual Team
18 14 (0.74%) Distributed Systems
18 14 (0.74%) Operational Technology
Operating Systems
1 479 (25.20%) Windows
2 134 (7.05%) Linux
3 120 (6.31%) Windows 10
4 112 (5.89%) Windows Server
5 71 (3.73%) Unix
6 50 (2.63%) Mac OS
6 50 (2.63%) Red Hat Enterprise Linux
7 37 (1.95%) Apple iOS
8 27 (1.42%) Android
9 18 (0.95%) Windows Server 2019
10 17 (0.89%) zOS
11 15 (0.79%) AIX
12 11 (0.58%) Windows Server 2016
13 8 (0.42%) Oracle Linux
14 7 (0.37%) Solaris
14 7 (0.37%) VMS
14 7 (0.37%) Windows Server 2012
15 5 (0.26%) HPUX
15 5 (0.26%) SUSE
16 4 (0.21%) OpenVMS
Processes & Methodologies
1 666 (35.03%) Service Management
2 569 (29.93%) ITSM
3 477 (25.09%) Problem-Solving
4 449 (23.62%) Stakeholder Management
5 424 (22.30%) Agile
6 388 (20.41%) Continuous Improvement
7 330 (17.36%) Change Management
8 328 (17.25%) Service Delivery
9 217 (11.42%) DevOps
10 211 (11.10%) Stakeholder Engagement
11 204 (10.73%) Customer Service
12 199 (10.47%) Incident Management
13 168 (8.84%) Project Delivery
13 168 (8.84%) Roadmaps
14 156 (8.21%) Problem Management
15 154 (8.10%) Migration
16 147 (7.73%) Root Cause Analysis
17 144 (7.57%) Service Design
18 143 (7.52%) AI
19 137 (7.21%) Cybersecurity
Programming Languages
1 169 (8.89%) PowerShell
2 119 (6.26%) SQL
3 98 (5.16%) Python
4 75 (3.95%) JavaScript
5 50 (2.63%) Bash
6 23 (1.21%) Java
7 18 (0.95%) PL/SQL
7 18 (0.95%) Shell Script
8 17 (0.89%) Bicep
9 16 (0.84%) Korn
10 14 (0.74%) C#
11 13 (0.68%) Perl
12 12 (0.63%) T-SQL
13 10 (0.53%) Groovy
14 7 (0.37%) Apex Code
15 4 (0.21%) JCL
15 4 (0.21%) REXX
15 4 (0.21%) TypeScript
15 4 (0.21%) VBScript
16 3 (0.16%) SOQL
Qualifications
1 685 (36.03%) Security Cleared
2 471 (24.78%) SC Cleared
3 258 (13.57%) Degree
4 192 (10.10%) DV Cleared
5 147 (7.73%) ITIL Certification
6 77 (4.05%) Microsoft Certification
7 73 (3.84%) PMI Certification
8 69 (3.63%) Cisco Certification
8 69 (3.63%) PMP
9 66 (3.47%) Computer Science Degree
10 56 (2.95%) ITIL Foundation Certificate
11 52 (2.74%) Azure Certification
12 45 (2.37%) CISSP
13 43 (2.26%) CCNP
14 42 (2.21%) BPSS Clearance
15 33 (1.74%) CCNA
16 30 (1.58%) A+ Certification
17 24 (1.26%) MCSE
18 23 (1.21%) Master's Degree
19 20 (1.05%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 188 (9.89%) SLA
2 72 (3.79%) ISO/IEC 27001
3 53 (2.79%) NIST
4 52 (2.74%) Data Quality
5 39 (2.05%) QA
6 36 (1.89%) GDPR
7 32 (1.68%) PMO
8 31 (1.63%) ISO/IEC 20000
9 30 (1.58%) NCSC
10 28 (1.47%) COBIT
11 26 (1.37%) GRC
12 11 (0.58%) Cyber Essentials
12 11 (0.58%) ISO 9001
12 11 (0.58%) PCI DSS
13 9 (0.47%) Government Security Classifications
14 7 (0.37%) Accessibility
15 6 (0.32%) Cyber Essentials PLUS
15 6 (0.32%) Sarbanes-Oxley
16 5 (0.26%) SOC 2
17 4 (0.21%) ISO/IEC 42001
System Software
1 360 (18.94%) Active Directory
2 99 (5.21%) VMware Infrastructure
3 36 (1.89%) Docker
4 31 (1.63%) Oracle RAC
5 28 (1.47%) Hyper-V
6 26 (1.37%) VMware ESXi
7 21 (1.10%) Virtual Desktop
7 21 (1.10%) Virtual Machines
7 21 (1.10%) VMware NSX
8 20 (1.05%) Firmware
9 17 (0.89%) vSphere
10 14 (0.74%) RACF
11 13 (0.68%) IAG
12 9 (0.47%) NFS
13 7 (0.37%) PowerHA
14 4 (0.21%) Microsoft App-V
15 3 (0.16%) OpenAM
16 2 (0.11%) Job Entry Subsystem
16 2 (0.11%) Virtual Servers
16 2 (0.11%) zsh
Systems Management
1 179 (9.42%) Microsoft Intune
2 87 (4.58%) Terraform
3 86 (4.52%) Ansible
4 85 (4.47%) SCCM
5 53 (2.79%) Kubernetes
6 26 (1.37%) Oracle RMAN
7 21 (1.10%) SCOM
8 19 (1.00%) Data Guard
9 18 (0.95%) Jamf Pro
9 18 (0.95%) Single Sign-On
10 17 (0.89%) vCenter Server
11 16 (0.84%) Red Hat Satellite
12 15 (0.79%) Oracle Enterprise Manager
13 14 (0.74%) Grafana
14 13 (0.68%) OMEGAMON
14 13 (0.68%) WSUS
15 11 (0.58%) FortiGate
15 11 (0.58%) Prometheus
16 9 (0.47%) CASB
17 8 (0.42%) Active Directory Federation Services
Vendors
1 550 (28.93%) Microsoft
1 550 (28.93%) ServiceNow
2 148 (7.79%) VMware
3 118 (6.21%) Cisco
4 95 (5.00%) Oracle
5 79 (4.16%) Remedy
6 58 (3.05%) Splunk
7 53 (2.79%) Palo Alto
8 46 (2.42%) SolarWinds
9 44 (2.31%) IBM
10 42 (2.21%) SAP
11 40 (2.10%) BMC
11 40 (2.10%) Citrix
12 37 (1.95%) Red Hat
13 33 (1.74%) Juniper
14 31 (1.63%) Dynatrace
15 27 (1.42%) F5
15 27 (1.42%) Meraki
16 26 (1.37%) Fortinet
17 25 (1.32%) Zscaler