ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 36 43 52
Rank change year-on-year +7 +9 +8
Contract jobs citing ITIL 1,765 2,464 3,487
As % of all contract jobs advertised in England 4.78% 4.87% 4.90%
As % of the Processes & Methodologies category 5.52% 5.40% 5.40%
Number of daily rates quoted 1,186 1,734 2,340
10th Percentile £205 £210 £178
25th Percentile £333 £350 £311
Median daily rate (50th Percentile) £500 £475 £450
Median % change year-on-year +5.26% +5.56% +4.17%
75th Percentile £589 £575 £575
90th Percentile £688 £688 £650
UK median daily rate £495 £470 £450
% change year-on-year +5.32% +4.44% +5.88%
Number of hourly rates quoted 152 160 220
10th Percentile £14.00 £13.41 £12.98
25th Percentile £14.16 £14.25 £13.25
Median hourly rate £17.69 £19.64 £15.63
Median % change year-on-year -9.91% +25.66% -15.54%
75th Percentile £25.00 £47.00 £20.96
90th Percentile £49.64 £65.75 £34.60
UK median hourly rate £17.69 £19.94 £16.25
% change year-on-year -11.29% +22.72% -12.16%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 31,985 45,619 64,566
As % of all contract IT jobs advertised in England 86.53% 90.25% 90.78%
Number of daily rates quoted 20,974 32,022 45,804
10th Percentile £300 £325 £331
25th Percentile £413 £445 £425
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +9.69%
75th Percentile £650 £675 £650
90th Percentile £750 £769 £749
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,225 1,607 1,769
10th Percentile £12.86 £10.94 £12.50
25th Percentile £16.00 £16.31 £15.25
Median hourly rate £35.50 £37.50 £24.35
Median % change year-on-year -5.33% +54.00% +1.46%
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.15
UK median hourly rate £35.00 £37.34 £25.00
% change year-on-year -6.27% +49.36% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 27 April 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 27 April 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +13 627 £500 +1.01% 233
South East -4 325 £488 +7.14% 138
South West +12 274 £500 -3.85% 71
North of England -5 247 £475 +2.70% 162
Midlands 0 143 £450 - 101
North West -17 137 £487 +1.46% 98
East of England -11 122 £425 +21.43% 56
West Midlands +21 118 £450 -11.76% 69
Yorkshire +17 102 £475 +18.75% 39
East Midlands -32 22 £540 +54.29% 31
North East +24 20 £488 +5.41% 26
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 125 (7.08%) Microsoft Exchange
2 120 (6.80%) SharePoint
3 60 (3.40%) Confluence
4 42 (2.38%) SharePoint Server
5 20 (1.13%) Skype for Business
6 9 (0.51%) CMS
6 9 (0.51%) Exchange Server 2007
7 7 (0.40%) nginx
7 7 (0.40%) SharePoint 2010
8 5 (0.28%) Exchange Server 2010
8 5 (0.28%) IIS
9 4 (0.23%) Exchange Server 2013
9 4 (0.23%) MQSeries
10 3 (0.17%) Adobe Experience Manager
10 3 (0.17%) Apache
10 3 (0.17%) Drupal
10 3 (0.17%) SAS
10 3 (0.17%) Tomcat
11 2 (0.11%) IBM Notes
12 1 (0.057%) WebSphere Application Server
Applications
1 162 (9.18%) Microsoft Office
2 68 (3.85%) Microsoft Excel
3 28 (1.59%) Microsoft PowerPoint
4 12 (0.68%) MS Visio
5 8 (0.45%) Microsoft Project
6 5 (0.28%) Spreadsheet
7 3 (0.17%) SPSS
8 1 (0.057%) Adobe Creative Suite
8 1 (0.057%) AutoCAD
Business Applications
1 36 (2.04%) Remedy ITSM
2 15 (0.85%) SAP S/4HANA
3 5 (0.28%) Aladdin
3 5 (0.28%) SimCorp Dimension
4 3 (0.17%) Sage X3
4 3 (0.17%) SAP HCM
4 3 (0.17%) SAP Oil and Gas
4 3 (0.17%) SAP PM
4 3 (0.17%) Shopify
4 3 (0.17%) Sparx Enterprise Architect
5 2 (0.11%) Dynamics CRM
5 2 (0.11%) ION MarketView
5 2 (0.11%) OPENHousing
5 2 (0.11%) Remedy AR System
5 2 (0.11%) Salesforce CRM
5 2 (0.11%) SystmOne
6 1 (0.057%) assyst
6 1 (0.057%) Dynamics NAV
6 1 (0.057%) SAP ERP
6 1 (0.057%) SAP Retail
Cloud Services
1 293 (16.60%) Microsoft 365
2 286 (16.20%) Azure
3 98 (5.55%) AWS
4 63 (3.57%) Power Platform
5 61 (3.46%) Entra ID
6 38 (2.15%) Azure Stack
7 27 (1.53%) OneDrive
7 27 (1.53%) SaaS
8 25 (1.42%) Azure Monitor
8 25 (1.42%) IaaS
8 25 (1.42%) PaaS
9 23 (1.30%) GCP
10 20 (1.13%) Azure DevOps
11 17 (0.96%) PowerApps
12 16 (0.91%) Azure Storage
13 14 (0.79%) OCI
14 13 (0.74%) Serverless
15 11 (0.62%) Mimecast
16 10 (0.57%) Microsoft Purview
16 10 (0.57%) Power Automate
Communications & Networking
1 172 (9.75%) Firewall
2 102 (5.78%) DNS
3 92 (5.21%) WAN
4 84 (4.76%) LAN
5 79 (4.48%) DHCP
6 75 (4.25%) SAN
7 64 (3.63%) VPN
8 63 (3.57%) BGP
9 62 (3.51%) Wi-Fi
10 44 (2.49%) TCP/IP
11 41 (2.32%) Network Security
12 36 (2.04%) Wireless
13 28 (1.59%) OSPF
14 27 (1.53%) Cisco ASA
15 25 (1.42%) Cisco ISE
15 25 (1.42%) IPsec
16 24 (1.36%) Skype
16 24 (1.36%) VoIP
17 22 (1.25%) Cisco Firepower
18 20 (1.13%) SNMP
Database & Business Intelligence
1 45 (2.55%) Power BI
2 32 (1.81%) SQL Server
3 13 (0.74%) Data Lake
4 12 (0.68%) Big Data
4 12 (0.68%) SQL Server Reporting Services
5 11 (0.62%) MySQL
5 11 (0.62%) Sybase ASE
5 11 (0.62%) Tableau
6 10 (0.57%) Relational Database
7 8 (0.45%) Metadata
8 7 (0.40%) Elasticsearch
8 7 (0.40%) PowerPivot
9 6 (0.34%) Data Mining
9 6 (0.34%) Microsoft Power View
10 5 (0.28%) Crystal Reports
11 4 (0.23%) Azure SQL Database
11 4 (0.23%) Data Warehouse
11 4 (0.23%) DB2
11 4 (0.23%) DynamoDB
11 4 (0.23%) RDBMS
Development Applications
1 90 (5.10%) JIRA
2 24 (1.36%) Rational DOORS
3 17 (0.96%) Jenkins
4 10 (0.57%) Artifactory
4 10 (0.57%) Git
5 8 (0.45%) Subversion
6 5 (0.28%) Bitbucket
6 5 (0.28%) Visual Studio
7 4 (0.23%) Selenium
8 3 (0.17%) Maven
9 2 (0.11%) GitLab
9 2 (0.11%) MSI
9 2 (0.11%) Oracle Forms
9 2 (0.11%) Sonatype Nexus
10 1 (0.057%) Axure RP
10 1 (0.057%) Hudson
10 1 (0.057%) IBM UrbanCode
10 1 (0.057%) Team Foundation Server
10 1 (0.057%) Zephyr
General
1 627 (35.52%) Social Skills
2 281 (15.92%) Finance
3 207 (11.73%) Analytical Skills
4 191 (10.82%) Public Sector
5 111 (6.29%) Telecoms
6 83 (4.70%) Organisational Skills
7 76 (4.31%) Banking
8 58 (3.29%) Presentation Skills
9 47 (2.66%) Legal
9 47 (2.66%) Retail
10 45 (2.55%) Manufacturing
11 44 (2.49%) Marketing
12 31 (1.76%) Influencing Skills
13 28 (1.59%) Documentation Skills
14 22 (1.25%) Electronics
15 21 (1.19%) Law
16 17 (0.96%) Police
17 16 (0.91%) Front Office
18 15 (0.85%) Financial Institution
19 13 (0.74%) Local Government
Job Titles
1 355 (20.11%) Analyst
2 186 (10.54%) Architect
3 174 (9.86%) Service Analyst
4 149 (8.44%) Senior
5 134 (7.59%) Service Desk Analyst
6 119 (6.74%) Support Engineer
7 111 (6.29%) Service Manager
8 86 (4.87%) Developer
9 77 (4.36%) Lead
10 67 (3.80%) Infrastructure Engineer
11 61 (3.46%) Support Analyst
12 60 (3.40%) Desktop Support
13 59 (3.34%) Network Engineer
14 55 (3.12%) IT Support
15 51 (2.89%) Consultant
16 48 (2.72%) ITIL Manager
16 48 (2.72%) Solutions Architect
16 48 (2.72%) Technical Support
17 44 (2.49%) Desktop Engineer
18 43 (2.44%) IT Manager
Libraries, Frameworks & Software Standards
1 29 (1.64%) Middleware
2 28 (1.59%) CSS
2 28 (1.59%) Web Services
3 24 (1.36%) .NET
4 20 (1.13%) HTML
5 19 (1.08%) LDAP
6 17 (0.96%) REST
7 15 (0.85%) ARM Templates
8 12 (0.68%) Jinja
9 9 (0.51%) AngularJS
9 9 (0.51%) SailPoint
10 8 (0.45%) Kafka
11 7 (0.40%) Software Packaging
12 6 (0.34%) ActiveMQ
12 6 (0.34%) jQuery
13 5 (0.28%) .NET Framework
14 4 (0.23%) 802.1X
14 4 (0.23%) Elastic Stack
14 4 (0.23%) J2EE
14 4 (0.23%) Visualforce
Miscellaneous
1 109 (6.18%) Management Information System
2 86 (4.87%) Data Centre
3 73 (4.14%) CMDB
4 57 (3.23%) Self-Motivation
5 55 (3.12%) Driving Licence
6 45 (2.55%) PKI
7 44 (2.49%) Video Conferencing
8 42 (2.38%) Private Cloud
9 23 (1.30%) Virtual Team
10 19 (1.08%) Hedge funds
10 19 (1.08%) Public Cloud
10 19 (1.08%) Security Operations Centre
11 18 (1.02%) CSOC
11 18 (1.02%) iPhone
12 17 (0.96%) Blackberry
13 16 (0.91%) Data Protection Act
13 16 (0.91%) Product Ownership
14 15 (0.85%) Clustering
14 15 (0.85%) Replication
15 14 (0.79%) Linux Command Line
Operating Systems
1 511 (28.95%) Windows
2 194 (10.99%) Windows 10
3 178 (10.08%) Linux
4 157 (8.90%) Windows Server
5 74 (4.19%) Windows Server 2016
6 70 (3.97%) Windows Server 2019
7 65 (3.68%) Unix
8 59 (3.34%) Windows 7
9 56 (3.17%) Windows Server 2012
10 29 (1.64%) Ubuntu
11 24 (1.36%) Mac OS
12 22 (1.25%) Android
13 21 (1.19%) Windows NT
14 20 (1.13%) Debian
15 19 (1.08%) Apple iOS
16 14 (0.79%) Solaris
17 13 (0.74%) Red Hat Enterprise Linux
17 13 (0.74%) Windows XP
18 9 (0.51%) Windows Server 2008
19 8 (0.45%) AIX
Processes & Methodologies
1 531 (30.08%) Service Management
2 377 (21.36%) ITSM
3 370 (20.96%) Problem-Solving
4 352 (19.94%) Customer Service
5 310 (17.56%) Agile
6 241 (13.65%) Service Delivery
7 237 (13.43%) Change Management
8 218 (12.35%) Incident Management
9 197 (11.16%) Problem Management
10 171 (9.69%) Continuous Improvement
11 161 (9.12%) Project Management
12 144 (8.16%) DevOps
13 132 (7.48%) Stakeholder Management
14 105 (5.95%) Configuration Management
15 103 (5.84%) Customer Requirements
15 103 (5.84%) Disaster Recovery
15 103 (5.84%) Project Delivery
16 97 (5.50%) Infrastructure Engineering
17 95 (5.38%) Service Design
18 93 (5.27%) Asset Management
Programming Languages
1 165 (9.35%) PowerShell
2 93 (5.27%) SQL
3 84 (4.76%) Python
4 39 (2.21%) C#
5 32 (1.81%) JavaScript
6 31 (1.76%) Perl
7 20 (1.13%) Java
7 20 (1.13%) VBScript
8 18 (1.02%) VB
9 15 (0.85%) Bash
9 15 (0.85%) Bicep
9 15 (0.85%) Shell Script
10 12 (0.68%) Tcl
11 8 (0.45%) C++
12 7 (0.40%) VB.NET
13 6 (0.34%) VBA
14 4 (0.23%) ABAP
14 4 (0.23%) Apex Code
14 4 (0.23%) Go
14 4 (0.23%) T-SQL
Qualifications
1 593 (33.60%) Security Cleared
2 389 (22.04%) SC Cleared
3 294 (16.66%) Degree
4 264 (14.96%) DV Cleared
5 154 (8.73%) ITIL Certification
6 107 (6.06%) Cisco Certification
7 104 (5.89%) Microsoft Certification
8 83 (4.70%) CCNA
9 65 (3.68%) ITIL Foundation Certificate
10 53 (3.00%) A+ Certification
11 52 (2.95%) CCNP
12 49 (2.78%) MCP
13 47 (2.66%) MCSA
14 46 (2.61%) Computer Science Degree
15 34 (1.93%) BPSS Clearance
16 32 (1.81%) MCSE
17 20 (1.13%) Azure Certification
17 20 (1.13%) TOGAF Certification
18 15 (0.85%) AWS Certification
18 15 (0.85%) HND
Quality Assurance & Compliance
1 145 (8.22%) SLA
2 66 (3.74%) QA
3 37 (2.10%) ISO/IEC 27001
4 36 (2.04%) Government Security Classifications
5 33 (1.87%) ISO/IEC 20000
6 31 (1.76%) GDPR
7 21 (1.19%) NIST
8 19 (1.08%) COBIT
9 17 (0.96%) NCSC
10 14 (0.79%) Data Quality
11 11 (0.62%) Cyber Essentials
11 11 (0.62%) PCI DSS
12 8 (0.45%) ISO 9001
13 5 (0.28%) PMO
14 4 (0.23%) Accessibility
14 4 (0.23%) GRC
15 3 (0.17%) ISO 22301
15 3 (0.17%) ISO 9000
16 1 (0.057%) HIPAA
16 1 (0.057%) RMADS
System Software
1 310 (17.56%) Active Directory
2 110 (6.23%) VMware Infrastructure
3 54 (3.06%) Firmware
4 34 (1.93%) Hyper-V
5 30 (1.70%) Virtual Desktop
6 27 (1.53%) Virtual Machines
7 26 (1.47%) VMware ESXi
8 22 (1.25%) Virtual Servers
9 19 (1.08%) VMware NSX
9 19 (1.08%) vSphere
10 7 (0.40%) VMware Workstation
11 5 (0.28%) Microsoft Virtual Server
12 4 (0.23%) Docker
12 4 (0.23%) Samba
12 4 (0.23%) Veritas Cluster Server
12 4 (0.23%) XenApp
13 3 (0.17%) Microsoft App-V
13 3 (0.17%) XenDesktop
14 2 (0.11%) BitLocker
15 1 (0.057%) Citrix Hypervisor
Systems Management
1 167 (9.46%) SCCM
2 101 (5.72%) Microsoft Intune
3 76 (4.31%) Ansible
4 71 (4.02%) SCOM
5 64 (3.63%) WSUS
6 26 (1.47%) NetBackup
7 24 (1.36%) Kubernetes
8 23 (1.30%) Active Directory Federation Services
8 23 (1.30%) Puppet
8 23 (1.30%) vCenter Server
9 22 (1.25%) Terraform
10 21 (1.19%) Sysprep
11 20 (1.13%) EMC NetWorker
12 19 (1.08%) Single Sign-On
13 12 (0.68%) Jamf Pro
14 9 (0.51%) AirWatch
15 8 (0.45%) Control-M
15 8 (0.45%) PingFederate
16 6 (0.34%) FortiGate
16 6 (0.34%) Red Hat Satellite
Vendors
1 554 (31.39%) Microsoft
2 353 (20.00%) ServiceNow
3 167 (9.46%) VMware
4 155 (8.78%) Cisco
5 141 (7.99%) Citrix
6 85 (4.82%) HP
7 61 (3.46%) SAP
8 53 (3.00%) Palo Alto
9 48 (2.72%) Atlassian
10 47 (2.66%) Juniper
11 46 (2.61%) Remedy
12 43 (2.44%) Oracle
13 42 (2.38%) Red Hat
14 38 (2.15%) EMC
15 35 (1.98%) Dell
15 35 (1.98%) IBM
16 34 (1.93%) SolarWinds
17 31 (1.76%) Veeam
18 28 (1.59%) Symantec
19 27 (1.53%) Google