Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 34 25 24
Rank change year-on-year -9 -1 0
Contract jobs citing ITIL 5245 6478 6955
As % of all contract IT jobs advertised in England 5.53% 6.62% 6.70%
As % of the Processes & Methodologies category 6.54% 7.87% 8.17%
Number of daily rates quoted 3460 4089 4128
England median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - -
10th Percentile £150 £185 £178
90th Percentile £575 £563 £550
UK median daily rate £375 £375 £375
Number of hourly rates quoted 318 375 520
England median hourly rate £15.00 £16.50 £16.50
Median hourly rate % change year-on-year -9.09% - +10.00%
10th Percentile £10.55 £11.00 £10.50
90th Percentile £35.00 £39.90 £37.55
UK median hourly rate £15.00 £16.41 £16.50
% change year-on-year -8.61% -0.53% +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 80259 82302 85123
As % of all contract IT jobs advertised in England 84.62% 84.16% 81.97%
Number of daily rates quoted 54003 54838 56099
England median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £288 £265 £263
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 1880 2151 2525
England median hourly rate £24.00 £24.00 £22.50
Median hourly rate % change year-on-year - +6.67% +18.42%
10th Percentile £11.49 £11.50 £11.25
90th Percentile £50.00 £48.75 £47.50
UK median hourly rate £23.75 £23.89 £22.50
% change year-on-year -0.58% +6.17% +18.42%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 23 November 2017.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 23 November 2017.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 1972 £425 -2.86% 200
South East -3 1260 £385 +3.15% 128
North of England -11 741 £350 +2.94% 136
Midlands +4 593 £325 -9.72% 93
North West +1 407 £398 +6.00% 67
East of England -1 361 £346 -5.14% 64
South West -9 314 £400 +23.08% 43
West Midlands +1 304 £350 +3.70% 69
East Midlands +8 285 £325 -17.93% 23
Yorkshire -9 209 £338 +7.14% 52
North East -7 130 £340 +3.74% 17
ITIL
UK

For the 6 months to 23 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ITIL.

1 1595 (30.41%) Windows
2 1365 (26.02%) Service Management
3 1206 (22.99%) Microsoft
4 1088 (20.74%) Active Directory
5 931 (17.75%) Finance
6 722 (13.77%) Project Management
7 708 (13.50%) Service Delivery
8 704 (13.42%) Security Cleared
9 660 (12.58%) ITIL V3
10 643 (12.26%) Agile Software Development
11 641 (12.22%) Change Management
12 638 (12.16%) PRINCE2
13 634 (12.09%) ITIL Certification
14 627 (11.95%) ITSM
15 618 (11.78%) Microsoft Office
16 560 (10.68%) Cisco
17 524 (9.99%) Windows Server
18 523 (9.97%) SLA
19 508 (9.69%) SC Cleared
20 506 (9.65%) VMware
21 505 (9.63%) Analytical Skills
22 503 (9.59%) Linux
23 482 (9.19%) Office 365
24 474 (9.04%) SQL
25 457 (8.71%) Stakeholder Management
26 439 (8.37%) Degree
27 438 (8.35%) Incident Management
28 427 (8.14%) Windows 7
29 405 (7.72%) ServiceNow
30 402 (7.66%) Microsoft Certification

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 274 (5.22%) MS Exchange
2 201 (3.83%) SharePoint
3 140 (2.67%) IIS
4 131 (2.50%) Skype for Business
5 114 (2.17%) Apache
6 108 (2.06%) Exchange Server 2010
7 91 (1.73%) Tomcat
8 70 (1.33%) JBoss
9 63 (1.20%) WebLogic
10 56 (1.07%) CMS
11 54 (1.03%) Confluence
12 46 (0.88%) Exchange Server 2007
13 42 (0.80%) WebSphere
14 41 (0.78%) Blackberry Enterprise Server
15 36 (0.69%) Exchange Server 2013
16 34 (0.65%) SharePoint 2013
17 32 (0.61%) iPlanet
18 30 (0.57%) Oracle Application Server
19 26 (0.50%) BizTalk Server
20 22 (0.42%) Documentum
Applications
1 618 (11.78%) Microsoft Office
2 176 (3.36%) Microsoft Excel
3 109 (2.08%) Microsoft PowerPoint
4 95 (1.81%) MS Visio
5 92 (1.75%) Microsoft Project
6 8 (0.15%) Spreadsheet
7 5 (0.095%) InfoPath
8 3 (0.057%) AutoCAD
8 3 (0.057%) Stata
9 2 (0.038%) Acrobat
10 1 (0.019%) Revit
10 1 (0.019%) S-PLUS
10 1 (0.019%) SPSS
Business Applications
1 103 (1.96%) Remedy ITSM
2 34 (0.65%) Dynamics CRM
3 26 (0.50%) Oracle EBS
4 20 (0.38%) Oracle EBS R12
5 17 (0.32%) Unit4 Business World
6 14 (0.27%) Maximo
7 13 (0.25%) Oracle Procure-to-Pay
7 13 (0.25%) SAP GRC
7 13 (0.25%) SAP MM
8 12 (0.23%) Oracle Applications
9 11 (0.21%) Oracle Retail
10 10 (0.19%) SAP FSCM
11 8 (0.15%) Payment Gateway
11 8 (0.15%) SAP Oil and Gas
12 7 (0.13%) Oracle Financials
13 6 (0.11%) Dynamics GP
13 6 (0.11%) Dynamics NAV
14 5 (0.095%) RMDS
14 5 (0.095%) SAP ERP
14 5 (0.095%) SAP FI
Cloud Services
1 482 (9.19%) Office 365
2 232 (4.42%) Microsoft Azure
3 190 (3.62%) Amazon AWS
4 103 (1.96%) SaaS
5 60 (1.14%) PaaS
6 43 (0.82%) IaaS
7 42 (0.80%) Cloud Computing
8 33 (0.63%) Azure Active Directory
9 21 (0.40%) GitHub
10 16 (0.31%) OneDrive
11 10 (0.19%) G Suite
12 9 (0.17%) Dynamics 365
12 9 (0.17%) Slack
13 8 (0.15%) AWS CloudFormation
13 8 (0.15%) Mimecast
14 7 (0.13%) Google Cloud Platform
14 7 (0.13%) Yammer
15 6 (0.11%) Akamai
16 5 (0.095%) Amazon CloudWatch
17 4 (0.076%) Virtual Private Cloud
Communications & Networking
1 390 (7.44%) Firewall
2 340 (6.48%) DNS
3 308 (5.87%) WAN
4 283 (5.40%) LAN
5 266 (5.07%) TCP/IP
6 229 (4.37%) DHCP
7 201 (3.83%) VPN
8 196 (3.74%) SAN
9 141 (2.69%) Network Security
10 117 (2.23%) Internet
11 116 (2.21%) Wireless
12 94 (1.79%) VoIP
13 84 (1.60%) Skype
14 79 (1.51%) LDAP
15 67 (1.28%) Cisco ASA
16 66 (1.26%) NAS
17 63 (1.20%) Unified Communications
17 63 (1.20%) VLAN
18 60 (1.14%) MPLS
19 57 (1.09%) Remote Desktop
Database & Business Intelligence
1 277 (5.28%) SQL Server
2 76 (1.45%) Relational Database
3 59 (1.12%) Oracle Database
4 45 (0.86%) RDBMS
5 44 (0.84%) Data Warehouse
6 41 (0.78%) Hadoop
7 37 (0.71%) Big Data
8 36 (0.69%) MySQL
9 34 (0.65%) SQL Server 2008
9 34 (0.65%) SQL Server Integration Services
10 33 (0.63%) SQL Server 2012
11 30 (0.57%) DB2
12 29 (0.55%) MongoDB
13 26 (0.50%) SQL Server Reporting Services
14 24 (0.46%) Oracle Reports
14 24 (0.46%) SQL Server 2016
15 23 (0.44%) SQL Server 2014
16 21 (0.40%) PostgreSQL
17 18 (0.34%) BusinessObjects
18 17 (0.32%) Pentaho
Development Applications
1 119 (2.27%) JIRA
2 67 (1.28%) Git (software)
3 57 (1.09%) Jenkins
4 31 (0.59%) JMeter
5 29 (0.55%) Subversion
6 25 (0.48%) TeamCity
6 25 (0.48%) Visual Studio
7 24 (0.46%) Maven
8 23 (0.44%) Selenium
9 22 (0.42%) Team Foundation Server
10 18 (0.34%) Atlassian Bamboo
10 18 (0.34%) Bitbucket
11 15 (0.29%) HP UFT
12 14 (0.27%) GitLab
13 13 (0.25%) Visual Studio Team System
14 12 (0.23%) Cucumber
14 12 (0.23%) Toad
15 11 (0.21%) MSI
15 11 (0.21%) Octopus Deploy
16 10 (0.19%) Oracle Forms
General
1 931 (17.75%) Finance
2 305 (5.82%) Banking
3 280 (5.34%) Telecoms
4 211 (4.02%) Retail
5 84 (1.60%) Legal
6 79 (1.51%) Investment Banking
7 72 (1.37%) Manufacturing
8 58 (1.11%) Law
9 50 (0.95%) Automotive
10 47 (0.90%) Marketing
11 41 (0.78%) Publishing
12 40 (0.76%) Advertising
12 40 (0.76%) Back Office
13 37 (0.71%) Pharmaceutical
14 33 (0.63%) Front Office
15 26 (0.50%) Billing
15 26 (0.50%) Electronics
15 26 (0.50%) International Banking
16 24 (0.46%) Financial Institution
16 24 (0.46%) Local Government
Job Titles
1 1203 (22.94%) Analyst
2 525 (10.01%) Service Manager
3 448 (8.54%) Service Analyst
4 384 (7.32%) Architect
5 357 (6.81%) Service Desk Analyst
6 304 (5.80%) Support Engineer
7 297 (5.66%) Project Manager
8 282 (5.38%) Support Analyst
9 220 (4.19%) Desktop Support
10 211 (4.02%) Consultant
11 194 (3.70%) 2nd Line Support
12 184 (3.51%) Developer
13 181 (3.45%) IT Manager
14 180 (3.43%) Delivery Manager
15 178 (3.39%) Business Analyst
16 170 (3.24%) ITIL Manager
17 169 (3.22%) Administrator
18 160 (3.05%) Services Delivery Manager
19 145 (2.76%) Network Engineer
20 144 (2.75%) Applications Support
Libraries, Frameworks & Software Standards
1 205 (3.91%) Web Services
2 123 (2.35%) HTML
3 109 (2.08%) .NET
4 108 (2.06%) XML
5 86 (1.64%) CSS
6 85 (1.62%) REST
7 81 (1.54%) Middleware
8 70 (1.33%) SOAP
9 57 (1.09%) J2EE
10 48 (0.92%) AngularJS
11 46 (0.88%) JSON
12 33 (0.63%) Ajax
13 29 (0.55%) RESTful
14 27 (0.51%) ASP.NET
15 22 (0.42%) XHTML
16 21 (0.40%) HTML5
16 21 (0.40%) Twitter Bootstrap
17 18 (0.34%) jQuery
17 18 (0.34%) Kafka
18 17 (0.32%) SAML
Miscellaneous
1 505 (9.63%) Analytical Skills
2 380 (7.24%) Management Information System
3 323 (6.16%) Data Centre
4 168 (3.20%) CMDB
5 127 (2.42%) Blackberry
5 127 (2.42%) Computer Science
6 99 (1.89%) Clustering
7 78 (1.49%) NHS
8 72 (1.37%) Replication
9 70 (1.33%) Virtual Team
10 68 (1.30%) User Experience
11 55 (1.05%) Driving Licence
12 53 (1.01%) PKI
13 52 (0.99%) iPhone
13 52 (0.99%) Video Conferencing
14 50 (0.95%) Public Cloud
15 45 (0.86%) Enterprise Software
15 45 (0.86%) iPad
16 36 (0.69%) PMI
17 35 (0.67%) Mobile App
Operating Systems
1 1595 (30.41%) Windows
2 524 (9.99%) Windows Server
3 503 (9.59%) Linux
4 427 (8.14%) Windows 7
5 330 (6.29%) Unix
6 253 (4.82%) Windows 10
7 225 (4.29%) Windows Server 2008
8 211 (4.02%) Windows Server 2012
9 101 (1.93%) Solaris
10 88 (1.68%) Windows Server 2003
11 87 (1.66%) AIX
12 84 (1.60%) Red Hat Enterprise Linux
13 80 (1.53%) Windows XP
14 69 (1.32%) Apple iOS
15 67 (1.28%) Android
16 62 (1.18%) Windows 8
17 45 (0.86%) SUSE
18 38 (0.72%) Mac OS X
19 34 (0.65%) HPUX
20 28 (0.53%) Windows Vista
Processes & Methodologies
1 1365 (26.02%) Service Management
2 722 (13.77%) Project Management
3 708 (13.50%) Service Delivery
4 660 (12.58%) ITIL V3
5 643 (12.26%) Agile Software Development
6 641 (12.22%) Change Management
7 638 (12.16%) PRINCE2
8 627 (11.95%) ITSM
9 457 (8.71%) Stakeholder Management
10 438 (8.35%) Incident Management
11 380 (7.24%) Problem Management
12 308 (5.87%) Service Design
13 275 (5.24%) Configuration Management
14 267 (5.09%) Migration
15 218 (4.16%) Continuous Improvement
16 209 (3.98%) DevOps
16 209 (3.98%) Release Management
17 188 (3.58%) Asset Management
18 183 (3.49%) SDLC
19 181 (3.45%) TOGAF
Programming Languages
1 474 (9.04%) SQL
2 242 (4.61%) PowerShell
3 199 (3.79%) Java
4 159 (3.03%) Python
5 151 (2.88%) JavaScript
6 129 (2.46%) Perl
7 112 (2.14%) Shell Script
8 82 (1.56%) C
9 75 (1.43%) Bash Shell
10 57 (1.09%) Korn
11 48 (0.92%) T-SQL
12 47 (0.90%) C#
13 44 (0.84%) Ruby
14 42 (0.80%) VBScript
15 41 (0.78%) PHP
15 41 (0.78%) VB
16 40 (0.76%) PL/SQL
17 29 (0.55%) C++
18 24 (0.46%) C-shell
19 14 (0.27%) VBA
Qualifications
1 704 (13.42%) Security Cleared
2 634 (12.09%) ITIL Certification
3 508 (9.69%) SC Cleared
4 439 (8.37%) Degree
5 402 (7.66%) Microsoft Certification
6 265 (5.05%) Cisco Certification
7 233 (4.44%) MCSE
8 179 (3.41%) DV Cleared
9 148 (2.82%) CISSP
10 145 (2.76%) CCNA
11 144 (2.75%) ITIL Foundation Certificate
12 125 (2.38%) CCNP
13 107 (2.04%) MCSA
14 105 (2.00%) MCP
15 91 (1.73%) PMI Certification
16 90 (1.72%) PMP
16 90 (1.72%) PRINCE2 Certification
17 79 (1.51%) CISM
18 67 (1.28%) VMware Certified Professional (VCP)
19 65 (1.24%) CCIE
Quality Assurance & Compliance
1 523 (9.97%) SLA
2 169 (3.22%) ISO/IEC 27001
3 154 (2.94%) QA
4 121 (2.31%) COBIT
5 91 (1.73%) ISO/IEC 20000
6 83 (1.58%) PMO
7 67 (1.28%) ISO 9001
8 66 (1.26%) PCI DSS
9 44 (0.84%) Sarbanes-Oxley
10 42 (0.80%) GDPR
11 33 (0.63%) Disclosure Scotland
12 31 (0.59%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 26 (0.50%) Data Quality
14 14 (0.27%) ISO 22301
15 12 (0.23%) Cyber Essentials
16 7 (0.13%) Government Security Classifications
16 7 (0.13%) WCAG
17 6 (0.11%) GxP
17 6 (0.11%) HMG Security Policy Framework
18 5 (0.095%) HMG Infosec
System Software
1 1088 (20.74%) Active Directory
2 288 (5.49%) VMware Infrastructure
3 158 (3.01%) Hyper-V
4 82 (1.56%) XenApp
5 81 (1.54%) vSphere
6 67 (1.28%) Docker
7 48 (0.92%) VMware ESXi
8 40 (0.76%) Microsoft App-V
9 29 (0.55%) Virtual Desktop
9 29 (0.55%) Virtual Machines
9 29 (0.55%) XenDesktop
10 26 (0.50%) Terminal Services
11 25 (0.48%) Samba
12 22 (0.42%) Firmware
12 22 (0.42%) Oracle RAC
13 21 (0.40%) BitLocker
14 16 (0.31%) KVM
15 13 (0.25%) VMware Workstation
16 12 (0.23%) Veritas Volume Manager
17 11 (0.21%) XenServer
Systems Management
1 365 (6.96%) SCCM
2 128 (2.44%) SCOM
3 67 (1.28%) Ansible
4 66 (1.26%) NetBackup
5 54 (1.03%) Puppet
6 40 (0.76%) Nagios
7 38 (0.72%) AirWatch
8 37 (0.71%) Opscode Chef
9 36 (0.69%) Backup Exec
10 35 (0.67%) Systems Management Server (SMS)
11 34 (0.65%) HP Quality Center
12 31 (0.59%) WSUS
13 30 (0.57%) ITRS Geneos
14 27 (0.51%) DameWare
14 27 (0.51%) Tivoli Storage Manager
15 25 (0.48%) McAfee ePO
15 25 (0.48%) Symantec Enterprise Vault
16 24 (0.46%) Data Guard
16 24 (0.46%) FortiGate
17 23 (0.44%) ServiceCenter
Vendors
1 1206 (22.99%) Microsoft
2 560 (10.68%) Cisco
3 506 (9.65%) VMware
4 405 (7.72%) ServiceNow
5 365 (6.96%) Citrix
6 337 (6.43%) Oracle
7 311 (5.93%) HP
8 192 (3.66%) SAP
9 166 (3.16%) IBM
10 158 (3.01%) Remedy
11 120 (2.29%) Red Hat
12 108 (2.06%) F5
13 105 (2.00%) CheckPoint
14 102 (1.94%) BMC
15 95 (1.81%) Apple
16 93 (1.77%) NetApp
17 88 (1.68%) Juniper
18 87 (1.66%) Splunk
19 85 (1.62%) SolarWinds
20 77 (1.47%) Dell