ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 8 December 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Dec 2025
Same period 2024 Same period 2023
Rank 46 44 35
Rank change year-on-year -2 -9 +12
Contract jobs citing ITIL 1,462 1,335 1,994
As % of all contract jobs in England 4.72% 4.40% 5.18%
As % of the Processes & Methodologies category 5.29% 5.01% 5.83%
Number of daily rates quoted 961 801 1,346
10th Percentile £200 £203 £206
25th Percentile £313 £319 £330
Median daily rate (50th Percentile) £475 £476 £500
Median % change year-on-year -0.21% -4.80% +5.26%
75th Percentile £588 £600 £600
90th Percentile £705 £700 £703
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 106 48 118
10th Percentile £17.69 £19.55 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £26.75 £17.50
Median % change year-on-year +10.65% +52.86% +12.90%
75th Percentile £45.46 £50.75 £33.44
90th Percentile £66.85 £69.83 £65.75
UK median hourly rate £26.57 £26.31 £17.50
% change year-on-year +0.98% +50.36% +10.83%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 26,658 34,191
As % of all contract IT jobs advertised in England 89.31% 87.92% 88.76%
Number of daily rates quoted 17,614 16,424 23,309
10th Percentile £300 £313 £313
25th Percentile £406 £415 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,796 941 1,445
10th Percentile £14.92 £15.25 £14.85
25th Percentile £17.87 £20.24 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +18.67%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.13 £33.00 £42.50
% change year-on-year -23.86% -22.35% +21.43%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 8 December 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 8 December 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 8 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -41 399 £484 -3.25% 216
South East +10 358 £485 +2.11% 253
North of England -5 248 £384 -9.00% 144
South West +16 221 £550 +10.00% 92
North West +11 147 £450 +12.50% 74
Midlands -8 143 £425 -5.56% 112
West Midlands -6 112 £425 -5.56% 75
Yorkshire -9 90 £350 -22.22% 52
East of England -6 74 £363 -14.71% 62
East Midlands -11 31 £431 +23.14% 37
North East -12 11 £368 -40.49% 24
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 134 (9.17%) SharePoint
2 97 (6.63%) Microsoft Exchange
3 96 (6.57%) Confluence
4 37 (2.53%) Skype for Business
5 17 (1.16%) Exchange Server 2013
6 16 (1.09%) IIS
7 13 (0.89%) Mattermost
8 10 (0.68%) Exchange Server 2003
8 10 (0.68%) Exchange Server 2007
8 10 (0.68%) Exchange Server 2010
8 10 (0.68%) Office Communications Server
8 10 (0.68%) SharePoint Server
9 7 (0.48%) CICS
10 6 (0.41%) Apache
11 5 (0.34%) Mule
12 3 (0.21%) Tomcat
13 2 (0.14%) Apache Airflow
13 2 (0.14%) CMS
13 2 (0.14%) Oracle Self-Service HR
13 2 (0.14%) Oracle Workflow
Applications
1 169 (11.56%) Microsoft Office
2 59 (4.04%) Microsoft Excel
3 38 (2.60%) Microsoft Project
4 35 (2.39%) Microsoft PowerPoint
5 31 (2.12%) MS Visio
6 3 (0.21%) Oracle Smart View
7 1 (0.068%) Acrobat
7 1 (0.068%) Chatbot
7 1 (0.068%) ProjectWise
7 1 (0.068%) Spreadsheet
7 1 (0.068%) Trello
Business Applications
1 49 (3.35%) Remedy ITSM
2 23 (1.57%) Oracle EBS
3 10 (0.68%) Dynamics CRM
4 8 (0.55%) SAP S/4HANA
5 6 (0.41%) assyst
6 5 (0.34%) Salesforce CRM
7 4 (0.27%) Oracle General Ledger
7 4 (0.27%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
9 2 (0.14%) Oracle EBS R12
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle HRMS
9 2 (0.14%) Oracle Payables
9 2 (0.14%) Oracle Receivables
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) SystmOne
10 1 (0.068%) iTrent
Cloud Services
1 285 (19.49%) Azure
2 224 (15.32%) Microsoft 365
3 148 (10.12%) AWS
4 92 (6.29%) Entra ID
5 68 (4.65%) GCP
6 47 (3.21%) Power Platform
6 47 (3.21%) SaaS
7 45 (3.08%) OneDrive
8 34 (2.33%) Azure DevOps
9 20 (1.37%) PaaS
10 19 (1.30%) PowerApps
11 17 (1.16%) IaaS
12 15 (1.03%) GitHub
13 14 (0.96%) Azure Sentinel
13 14 (0.96%) Power Automate
14 13 (0.89%) Dynamics 365
15 12 (0.82%) OCI
15 12 (0.82%) Serverless
16 11 (0.75%) Virtual Private Cloud
17 9 (0.62%) AWS Lambda
Communications & Networking
1 117 (8.00%) DNS
2 100 (6.84%) Firewall
3 98 (6.70%) VPN
4 90 (6.16%) DHCP
5 65 (4.45%) TCP/IP
6 47 (3.21%) WAN
7 36 (2.46%) SAN
8 34 (2.33%) LAN
9 32 (2.19%) Skype
10 29 (1.98%) SD-WAN
11 22 (1.50%) Wireless
12 21 (1.44%) Network Security
13 19 (1.30%) VLAN
14 18 (1.23%) Wi-Fi
15 17 (1.16%) VoIP
16 15 (1.03%) BGP
16 15 (1.03%) SSH
17 14 (0.96%) OSPF
17 14 (0.96%) Unified Communications
18 11 (0.75%) Remote Desktop
Database & Business Intelligence
1 35 (2.39%) Power BI
2 24 (1.64%) SQL Server
3 12 (0.82%) Tableau
4 10 (0.68%) PostgreSQL
5 9 (0.62%) Amazon RDS
5 9 (0.62%) Metadata
6 7 (0.48%) Data Warehouse
6 7 (0.48%) Oracle Database
6 7 (0.48%) Relational Database
7 6 (0.41%) Oracle Reports
8 5 (0.34%) Amazon Aurora
8 5 (0.34%) DB2
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Mining
9 4 (0.27%) Redis
10 3 (0.21%) Electronic Patient Records
10 3 (0.21%) OLTP
10 3 (0.21%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) RDBMS
Development Applications
1 152 (10.40%) JIRA
2 26 (1.78%) Jenkins
3 13 (0.89%) GitLab
4 12 (0.82%) Git
5 8 (0.55%) MSI
6 7 (0.48%) Bitbucket
6 7 (0.48%) Postman
7 6 (0.41%) Sonatype Nexus
8 5 (0.34%) Rational DOORS
9 4 (0.27%) AdminStudio
10 3 (0.21%) IBM UrbanCode
10 3 (0.21%) InstallShield
10 3 (0.21%) Liquibase
11 2 (0.14%) JUnit
11 2 (0.14%) Mockito
12 1 (0.068%) Eclipse
12 1 (0.068%) Fiddler
12 1 (0.068%) GCC
12 1 (0.068%) Selenium
12 1 (0.068%) SoapUI
General
1 672 (45.96%) Social Skills
2 294 (20.11%) Finance
3 235 (16.07%) Analytical Skills
4 194 (13.27%) Public Sector
5 78 (5.34%) Banking
6 72 (4.92%) Military
7 56 (3.83%) Telecoms
8 48 (3.28%) Organisational Skills
9 46 (3.15%) Documentation Skills
10 42 (2.87%) Legal
11 31 (2.12%) Influencing Skills
12 28 (1.92%) Manufacturing
13 27 (1.85%) Presentation Skills
14 21 (1.44%) Retail
15 18 (1.23%) Law
15 18 (1.23%) Marketing
16 14 (0.96%) Financial Institution
17 13 (0.89%) Electronics
17 13 (0.89%) Inclusion and Diversity
17 13 (0.89%) Local Government
Job Titles
1 250 (17.10%) Analyst
2 191 (13.06%) Architect
3 166 (11.35%) Lead
4 104 (7.11%) Support Engineer
5 102 (6.98%) Service Manager
6 99 (6.77%) IT Support
7 88 (6.02%) Support Analyst
8 82 (5.61%) Senior
9 67 (4.58%) Service Architect
10 66 (4.51%) Consultant
11 54 (3.69%) Service Analyst
12 51 (3.49%) Infrastructure Engineer
13 49 (3.35%) Desktop Support
14 47 (3.21%) IT Analyst
15 45 (3.08%) 2nd Line Support
15 45 (3.08%) Administrator
16 42 (2.87%) IT Manager
17 37 (2.53%) Service Desk Analyst
18 36 (2.46%) Delivery Manager
18 36 (2.46%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.08%) REST
2 26 (1.78%) SOAP
3 25 (1.71%) .NET
4 13 (0.89%) Web Services
5 12 (0.82%) LDAP
6 11 (0.75%) Middleware
7 9 (0.62%) CSS
7 9 (0.62%) HTML
7 9 (0.62%) Lightning Web Components
8 7 (0.48%) AngularJS
8 7 (0.48%) Kafka
8 7 (0.48%) Oracle Fusion
8 7 (0.48%) RESTful
9 5 (0.34%) SAML
9 5 (0.34%) Software Packaging
10 4 (0.27%) ARM Templates
10 4 (0.27%) Elastic Stack
10 4 (0.27%) ISPF
10 4 (0.27%) Keycloak
10 4 (0.27%) XML
Miscellaneous
1 63 (4.31%) CMDB
2 59 (4.04%) Management Information System
3 56 (3.83%) Product Ownership
4 53 (3.63%) Data Centre
4 53 (3.63%) Onboarding
5 43 (2.94%) Virtual Team
6 34 (2.33%) PKI
7 31 (2.12%) Enterprise Software
8 30 (2.05%) Self-Motivation
9 26 (1.78%) Analytical Mindset
9 26 (1.78%) Replication
10 25 (1.71%) Mainframe
11 21 (1.44%) Video Conferencing
12 20 (1.37%) iPhone
12 20 (1.37%) NHS
13 17 (1.16%) Driving Licence
14 16 (1.09%) iPad
15 15 (1.03%) Hybrid Cloud
16 13 (0.89%) Security Posture
16 13 (0.89%) Tandem
Operating Systems
1 375 (25.65%) Windows
2 109 (7.46%) Linux
3 98 (6.70%) Windows 10
4 87 (5.95%) Windows Server
5 42 (2.87%) Mac OS
6 35 (2.39%) Unix
7 21 (1.44%) Apple iOS
7 21 (1.44%) Windows Server 2012
8 20 (1.37%) Red Hat Enterprise Linux
9 18 (1.23%) Windows Server 2016
10 17 (1.16%) Android
11 14 (0.96%) Windows Server 2003
12 12 (0.82%) Ubuntu
13 11 (0.75%) Windows Server 2019
14 10 (0.68%) zOS
15 7 (0.48%) CentOS
15 7 (0.48%) Debian
16 4 (0.27%) Mac OS X
16 4 (0.27%) Windows Server 2008
17 3 (0.21%) VMS
Processes & Methodologies
1 544 (37.21%) Service Management
2 402 (27.50%) ITSM
3 331 (22.64%) Agile
4 309 (21.14%) Problem-Solving
5 284 (19.43%) Change Management
6 237 (16.21%) Stakeholder Management
7 225 (15.39%) Service Delivery
8 218 (14.91%) Continuous Improvement
9 186 (12.72%) Customer Service
10 175 (11.97%) Stakeholder Engagement
11 142 (9.71%) DevOps
12 140 (9.58%) Project Management
13 138 (9.44%) Roadmaps
14 137 (9.37%) Problem Management
15 131 (8.96%) Service Design
16 123 (8.41%) Project Delivery
17 113 (7.73%) Incident Management
18 109 (7.46%) Migration
19 95 (6.50%) TOGAF
20 91 (6.22%) Computer Science
Programming Languages
1 144 (9.85%) PowerShell
2 112 (7.66%) SQL
3 88 (6.02%) Python
4 31 (2.12%) JavaScript
5 27 (1.85%) Bash
6 26 (1.78%) Shell Script
7 20 (1.37%) Java
8 10 (0.68%) Perl
9 7 (0.48%) C#
9 7 (0.48%) JCL
9 7 (0.48%) REXX
10 6 (0.41%) Apex Code
10 6 (0.41%) Bicep
10 6 (0.41%) VBScript
11 5 (0.34%) COBOL
11 5 (0.34%) Groovy
12 4 (0.27%) Assembly Language
13 3 (0.21%) HLASM
13 3 (0.21%) PL/SQL
14 2 (0.14%) VB.NET
Qualifications
1 468 (32.01%) Security Cleared
2 359 (24.56%) SC Cleared
3 254 (17.37%) Degree
4 139 (9.51%) ITIL Certification
5 97 (6.63%) Microsoft Certification
6 82 (5.61%) DV Cleared
7 48 (3.28%) Computer Science Degree
8 45 (3.08%) ITIL Foundation Certificate
9 38 (2.60%) Cisco Certification
10 37 (2.53%) A+ Certification
11 36 (2.46%) Azure Certification
11 36 (2.46%) PMI Certification
12 35 (2.39%) TOGAF Certification
13 33 (2.26%) CCNP
14 31 (2.12%) PMP
15 26 (1.78%) ISEB
15 26 (1.78%) MCSE
16 22 (1.50%) CISSP
17 21 (1.44%) PRINCE2 Practitioner
18 19 (1.30%) AWS Certification
Quality Assurance & Compliance
1 122 (8.34%) SLA
2 59 (4.04%) GDPR
3 56 (3.83%) ISO/IEC 27001
4 45 (3.08%) COBIT
5 39 (2.67%) ISO/IEC 20000
6 33 (2.26%) QA
7 21 (1.44%) NIST
8 20 (1.37%) GRC
9 17 (1.16%) Data Quality
10 11 (0.75%) Cyber Essentials
10 11 (0.75%) ISO 9001
10 11 (0.75%) JSP 440
10 11 (0.75%) NCSC
11 10 (0.68%) Sarbanes-Oxley
12 9 (0.62%) Accessibility
12 9 (0.62%) PMO
13 8 (0.55%) HMG Security Policy Framework
13 8 (0.55%) PCI DSS
14 6 (0.41%) ISO/IEC 19770
15 5 (0.34%) ISO 22301
System Software
1 273 (18.67%) Active Directory
2 62 (4.24%) VMware Infrastructure
3 33 (2.26%) Hyper-V
4 21 (1.44%) Virtual Desktop
5 14 (0.96%) Docker
6 11 (0.75%) VMware ESXi
7 10 (0.68%) Brightmail
7 10 (0.68%) ISA Server
8 7 (0.48%) Microsoft App-V
8 7 (0.48%) vSphere
9 6 (0.41%) Firmware
10 5 (0.34%) Microsoft Virtual Server
10 5 (0.34%) Terminal Services
10 5 (0.34%) Virtual Servers
10 5 (0.34%) VMware NSX
11 4 (0.27%) Job Entry Subsystem
11 4 (0.27%) RACF
11 4 (0.27%) Virtual Machines
12 3 (0.21%) Oracle RAC
13 2 (0.14%) BitLocker
Systems Management
1 99 (6.77%) SCCM
2 97 (6.63%) Microsoft Intune
3 62 (4.24%) Terraform
4 55 (3.76%) Ansible
5 37 (2.53%) SCOM
6 33 (2.26%) Kubernetes
7 32 (2.19%) OPNET
8 21 (1.44%) HP SiteScope
9 16 (1.09%) WSUS
10 13 (0.89%) Single Sign-On
11 12 (0.82%) Microsoft Clustering
12 11 (0.75%) vCenter Server
13 10 (0.68%) NetBackup
14 9 (0.62%) Red Hat Satellite
15 8 (0.55%) Grafana
15 8 (0.55%) Jamf Pro
15 8 (0.55%) Nessus
16 7 (0.48%) Active Directory Federation Services
17 6 (0.41%) OMEGAMON
18 5 (0.34%) Prometheus
Vendors
1 445 (30.44%) Microsoft
2 302 (20.66%) ServiceNow
3 99 (6.77%) VMware
4 98 (6.70%) Remedy
5 71 (4.86%) Oracle
6 60 (4.10%) Cisco
7 52 (3.56%) Atlassian
8 47 (3.21%) Splunk
9 45 (3.08%) Citrix
10 42 (2.87%) Salesforce
11 40 (2.74%) Google
12 36 (2.46%) SAP
13 33 (2.26%) Red Hat
14 24 (1.64%) IBM
15 18 (1.23%) Fortinet
15 18 (1.23%) HP
15 18 (1.23%) Palo Alto
16 16 (1.09%) F5
17 15 (1.03%) Dynatrace
18 14 (0.96%) SolarWinds