ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 24 July 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Jul 2026
Same period 2025 Same period 2024
Rank 48 44 43
Rank change year-on-year -4 -1 -1
Contract jobs citing ITIL 1,892 1,331 1,493
As % of all contract jobs in England 4.21% 4.86% 4.27%
As % of the Processes & Methodologies category 4.93% 5.36% 4.97%
Number of daily rates quoted 1,288 832 987
10th Percentile £200 £213 £206
25th Percentile £392 £325 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £588
90th Percentile £675 £659 £654
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 102 95 105
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £16.88 £15.50
Median hourly rate £28.00 £26.00 £21.00
Median % change year-on-year +7.69% +23.81% +20.00%
75th Percentile £82.25 £37.50 £24.25
90th Percentile £88.00 £59.18 £40.71
UK median hourly rate £22.46 £23.00 £20.74
% change year-on-year -2.37% +10.90% +15.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,365 24,818 30,014
As % of all contract IT jobs advertised in England 85.35% 90.70% 85.85%
Number of daily rates quoted 24,059 15,915 19,627
10th Percentile £325 £300 £310
25th Percentile £420 £405 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £633 £650
90th Percentile £738 £738 £753
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -4.46%
Number of hourly rates quoted 2,375 1,336 1,933
10th Percentile £15.38 £14.23 £13.60
25th Percentile £21.00 £17.98 £17.25
Median hourly rate £47.00 £25.15 £40.00
Median % change year-on-year +86.88% -37.13% -8.32%
75th Percentile £69.63 £52.50 £65.00
90th Percentile £83.00 £71.35 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -6.98%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 24 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 24 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 24 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -14 629 £500 - 185
South East -1 478 £514 +3.84% 189
North of England -15 329 £475 +23.70% 132
North West -8 219 £475 +7.41% 77
South West -10 181 £500 +39.37% 68
Midlands -35 154 £450 +5.88% 71
West Midlands -37 127 £459 +8.06% 41
Yorkshire -23 98 £475 +35.71% 39
East of England +2 89 £438 - 71
East Midlands -7 26 £413 -8.33% 30
North East -28 15 £440 +125.64% 18
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (6.98%) SharePoint
2 72 (3.81%) Microsoft Exchange
3 63 (3.33%) Confluence
4 11 (0.58%) IIS
5 8 (0.42%) Oracle Workflow
6 6 (0.32%) Mattermost
6 6 (0.32%) Oracle Self-Service HR
6 6 (0.32%) WebSphere
7 5 (0.26%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) WebLogic
9 3 (0.16%) Apache
9 3 (0.16%) CMS
9 3 (0.16%) JBoss
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) ArcGIS
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) WebSphere Application Server
Applications
1 77 (4.07%) Microsoft Office
2 52 (2.75%) Microsoft Excel
3 28 (1.48%) Microsoft Project
4 21 (1.11%) MS Visio
5 18 (0.95%) Microsoft PowerPoint
6 10 (0.53%) AutoCAD
7 8 (0.42%) Revit
8 7 (0.37%) Chatbot
9 1 (0.053%) Oracle Smart View
9 1 (0.053%) Spreadsheet
Business Applications
1 61 (3.22%) Remedy ITSM
2 8 (0.42%) ContrOCC
3 6 (0.32%) Oracle HRMS
3 6 (0.32%) Primavera
4 5 (0.26%) SAP S/4HANA
5 4 (0.21%) Oracle EBS
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.16%) Dynamics CRM
6 3 (0.16%) Oracle Applications
7 2 (0.11%) assyst
7 2 (0.11%) Dynamics GP
7 2 (0.11%) Oracle Payables
7 2 (0.11%) Oracle Receivables
7 2 (0.11%) Remedy AR System
7 2 (0.11%) SAP ERP
7 2 (0.11%) SAP FI
8 1 (0.053%) NEC Housing
8 1 (0.053%) Oracle Assets
8 1 (0.053%) Oracle Cash Management
Cloud Services
1 466 (24.63%) Azure
2 313 (16.54%) Microsoft 365
3 208 (10.99%) AWS
4 166 (8.77%) Entra ID
5 98 (5.18%) Power Platform
6 84 (4.44%) SaaS
7 74 (3.91%) Azure DevOps
8 58 (3.07%) GitHub
9 51 (2.70%) OneDrive
10 49 (2.59%) GCP
11 33 (1.74%) Azure Monitor
12 29 (1.53%) PaaS
13 28 (1.48%) Datadog
14 27 (1.43%) IaaS
15 26 (1.37%) AWS Lambda
15 26 (1.37%) Serverless
16 25 (1.32%) Amazon CloudWatch
16 25 (1.32%) GitHub Actions
17 24 (1.27%) Amazon S3
18 23 (1.22%) Power Automate
Communications & Networking
1 172 (9.09%) Firewall
2 155 (8.19%) DNS
3 114 (6.03%) VPN
4 105 (5.55%) DHCP
5 96 (5.07%) WAN
6 94 (4.97%) LAN
6 94 (4.97%) TCP/IP
7 72 (3.81%) Network Security
8 57 (3.01%) Wi-Fi
9 50 (2.64%) SSL
10 43 (2.27%) BGP
10 43 (2.27%) OSPF
11 40 (2.11%) SD-WAN
12 36 (1.90%) SAN
13 35 (1.85%) Wireless
14 28 (1.48%) Cisco ASA
15 26 (1.37%) Cisco Firepower
16 25 (1.32%) VLAN
17 20 (1.06%) MPLS
17 20 (1.06%) NAS
Database & Business Intelligence
1 81 (4.28%) Power BI
2 73 (3.86%) SQL Server
3 26 (1.37%) Oracle Database
4 21 (1.11%) SQL Server Integration Services
5 13 (0.69%) Amazon RDS
6 12 (0.63%) MySQL
6 12 (0.63%) PostgreSQL
7 11 (0.58%) Data Warehouse
7 11 (0.58%) Oracle Reports
8 10 (0.53%) SQL Server Reporting Services
9 9 (0.48%) Relational Database
10 8 (0.42%) NoSQL
11 7 (0.37%) Metadata
11 7 (0.37%) Oracle Database 11g
11 7 (0.37%) Oracle Database 12c
11 7 (0.37%) Tableau
12 6 (0.32%) Db2
13 5 (0.26%) Oracle BI EE
14 4 (0.21%) DTS
14 4 (0.21%) MongoDB
Development Applications
1 196 (10.36%) JIRA
2 38 (2.01%) Git
3 31 (1.64%) Jenkins
4 28 (1.48%) GitLab
5 20 (1.06%) Bitbucket
6 8 (0.42%) Atlassian Bamboo
6 8 (0.42%) MSI
7 5 (0.26%) Maven
8 4 (0.21%) AdminStudio
8 4 (0.21%) Browser DevTools
8 4 (0.21%) Chocolatey
8 4 (0.21%) Cucumber
8 4 (0.21%) Eclipse
8 4 (0.21%) InstallShield
8 4 (0.21%) MLflow
8 4 (0.21%) Postman
8 4 (0.21%) REST Assured
8 4 (0.21%) ScriptRunner
9 3 (0.16%) Flyway
9 3 (0.16%) Sonatype Nexus
General
1 750 (39.64%) Social Skills
2 341 (18.02%) Finance
3 304 (16.07%) Analytical Skills
4 204 (10.78%) Public Sector
5 101 (5.34%) Banking
6 81 (4.28%) Telecoms
7 70 (3.70%) Organisational Skills
8 63 (3.33%) Legal
9 58 (3.07%) Influencing Skills
10 38 (2.01%) Documentation Skills
11 32 (1.69%) Retail
12 27 (1.43%) Local Government
12 27 (1.43%) Presentation Skills
13 25 (1.32%) Military
14 20 (1.06%) Aerospace
14 20 (1.06%) Inclusion and Diversity
15 17 (0.90%) Financial Institution
16 16 (0.85%) Police
17 12 (0.63%) Front Office
17 12 (0.63%) Law
Job Titles
1 273 (14.43%) Analyst
2 166 (8.77%) Senior
3 145 (7.66%) IT Support
4 140 (7.40%) Service Manager
5 129 (6.82%) Support Engineer
6 128 (6.77%) Lead
7 116 (6.13%) Architect
8 96 (5.07%) IT Manager
9 87 (4.60%) Service Analyst
10 77 (4.07%) Consultant
11 76 (4.02%) IT Analyst
12 72 (3.81%) IT Engineer
13 69 (3.65%) Network Engineer
14 66 (3.49%) Support Analyst
15 65 (3.44%) IT Support Engineer
16 64 (3.38%) Delivery Manager
17 62 (3.28%) Project Manager
18 57 (3.01%) Transition Manager
19 53 (2.80%) Administrator
20 49 (2.59%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 110 (5.81%) REST
2 58 (3.07%) SOAP
3 34 (1.80%) Middleware
4 28 (1.48%) Web Services
5 26 (1.37%) CSS
6 24 (1.27%) LDAP
7 23 (1.22%) HTML
8 22 (1.16%) .NET
9 21 (1.11%) OAuth
9 21 (1.11%) SAML
10 16 (0.85%) 802.1X
10 16 (0.85%) ISPF
10 16 (0.85%) Oracle Fusion
11 15 (0.79%) Ajax
11 15 (0.79%) Oracle GoldenGate
12 14 (0.74%) Microsoft Graph
13 13 (0.69%) OpenID
14 12 (0.63%) AWS CDK
15 11 (0.58%) OAuth2
16 10 (0.53%) ARM Templates
Miscellaneous
1 147 (7.77%) Onboarding
2 142 (7.51%) CMDB
3 104 (5.50%) Data Centre
4 73 (3.86%) Product Ownership
5 68 (3.59%) Enterprise Software
6 59 (3.12%) Management Information System
7 56 (2.96%) Clustering
8 51 (2.70%) PKI
9 41 (2.17%) Self-Motivation
10 32 (1.69%) Analytical Mindset
11 31 (1.64%) Replication
11 31 (1.64%) Security Posture
12 30 (1.59%) Driving Licence
12 30 (1.59%) Hybrid Cloud
13 29 (1.53%) Cloud Native
14 28 (1.48%) Mainframe
15 25 (1.32%) Legacy Systems
16 20 (1.06%) Virtual Team
17 14 (0.74%) Data Protection Act
17 14 (0.74%) Distributed Systems
Operating Systems
1 462 (24.42%) Windows
2 134 (7.08%) Linux
3 113 (5.97%) Windows 10
4 102 (5.39%) Windows Server
5 73 (3.86%) Unix
6 52 (2.75%) Mac OS
7 47 (2.48%) Red Hat Enterprise Linux
8 37 (1.96%) Apple iOS
9 27 (1.43%) Android
10 17 (0.90%) zOS
11 16 (0.85%) Windows Server 2019
12 14 (0.74%) AIX
13 10 (0.53%) Windows Server 2016
14 8 (0.42%) Oracle Linux
15 7 (0.37%) Solaris
15 7 (0.37%) VMS
15 7 (0.37%) Windows Server 2012
16 5 (0.26%) HPUX
16 5 (0.26%) SUSE
17 4 (0.21%) OpenVMS
Processes & Methodologies
1 654 (34.57%) Service Management
2 551 (29.12%) ITSM
3 471 (24.89%) Problem-Solving
4 439 (23.20%) Stakeholder Management
5 428 (22.62%) Agile
6 385 (20.35%) Continuous Improvement
7 332 (17.55%) Change Management
8 316 (16.70%) Service Delivery
9 220 (11.63%) DevOps
10 215 (11.36%) Stakeholder Engagement
11 199 (10.52%) Customer Service
12 197 (10.41%) Incident Management
13 170 (8.99%) Roadmaps
14 166 (8.77%) Project Delivery
15 161 (8.51%) Problem Management
16 149 (7.88%) Root Cause Analysis
17 145 (7.66%) Migration
18 144 (7.61%) AI
19 141 (7.45%) Service Design
20 133 (7.03%) Cybersecurity
Programming Languages
1 166 (8.77%) PowerShell
2 120 (6.34%) SQL
3 93 (4.92%) Python
4 76 (4.02%) JavaScript
5 46 (2.43%) Bash
6 25 (1.32%) Java
7 20 (1.06%) PL/SQL
7 20 (1.06%) Shell Script
8 16 (0.85%) Bicep
8 16 (0.85%) Korn
9 14 (0.74%) C#
10 12 (0.63%) Perl
11 11 (0.58%) T-SQL
12 10 (0.53%) Groovy
13 7 (0.37%) Apex Code
14 4 (0.21%) JCL
14 4 (0.21%) REXX
14 4 (0.21%) TypeScript
15 3 (0.16%) SOQL
15 3 (0.16%) VBScript
Qualifications
1 681 (35.99%) Security Cleared
2 466 (24.63%) SC Cleared
3 246 (13.00%) Degree
4 200 (10.57%) DV Cleared
5 147 (7.77%) ITIL Certification
6 73 (3.86%) PMI Certification
7 70 (3.70%) Microsoft Certification
7 70 (3.70%) PMP
8 64 (3.38%) Cisco Certification
9 62 (3.28%) Computer Science Degree
10 51 (2.70%) ITIL Foundation Certificate
11 49 (2.59%) Azure Certification
12 44 (2.33%) CCNP
12 44 (2.33%) CISSP
13 38 (2.01%) BPSS Clearance
14 27 (1.43%) CCNA
15 24 (1.27%) A+ Certification
16 23 (1.22%) Master's Degree
17 22 (1.16%) MCSE
18 21 (1.11%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 179 (9.46%) SLA
2 73 (3.86%) ISO/IEC 27001
3 56 (2.96%) NIST
4 51 (2.70%) Data Quality
5 39 (2.06%) QA
6 37 (1.96%) GDPR
7 32 (1.69%) COBIT
7 32 (1.69%) PMO
8 30 (1.59%) NCSC
9 28 (1.48%) ISO/IEC 20000
10 26 (1.37%) GRC
11 11 (0.58%) ISO 9001
11 11 (0.58%) PCI DSS
12 10 (0.53%) Cyber Essentials
13 9 (0.48%) Government Security Classifications
14 7 (0.37%) Accessibility
15 6 (0.32%) Cyber Essentials PLUS
15 6 (0.32%) Sarbanes-Oxley
16 5 (0.26%) SOC 2
17 4 (0.21%) ISO/IEC 42001
System Software
1 356 (18.82%) Active Directory
2 91 (4.81%) VMware Infrastructure
3 35 (1.85%) Docker
4 31 (1.64%) Oracle RAC
5 25 (1.32%) VMware ESXi
6 22 (1.16%) Hyper-V
7 21 (1.11%) VMware NSX
8 20 (1.06%) Virtual Machines
9 19 (1.00%) Firmware
10 16 (0.85%) Virtual Desktop
11 15 (0.79%) vSphere
12 14 (0.74%) RACF
13 13 (0.69%) IAG
14 10 (0.53%) NFS
15 6 (0.32%) PowerHA
16 4 (0.21%) Microsoft App-V
17 3 (0.16%) OpenAM
17 3 (0.16%) XenDesktop
18 2 (0.11%) BitLocker
18 2 (0.11%) zsh
Systems Management
1 167 (8.83%) Microsoft Intune
2 90 (4.76%) Terraform
3 89 (4.70%) Ansible
4 78 (4.12%) SCCM
5 58 (3.07%) Kubernetes
6 26 (1.37%) Oracle RMAN
7 20 (1.06%) Single Sign-On
8 19 (1.00%) Data Guard
8 19 (1.00%) SCOM
9 18 (0.95%) Jamf Pro
10 16 (0.85%) vCenter Server
11 15 (0.79%) Oracle Enterprise Manager
12 14 (0.74%) Grafana
12 14 (0.74%) Red Hat Satellite
13 13 (0.69%) OMEGAMON
13 13 (0.69%) WSUS
14 11 (0.58%) FortiGate
14 11 (0.58%) Prometheus
15 10 (0.53%) Active Directory Federation Services
16 9 (0.48%) CASB
Vendors
1 527 (27.85%) ServiceNow
2 524 (27.70%) Microsoft
3 137 (7.24%) VMware
4 108 (5.71%) Cisco
5 94 (4.97%) Oracle
6 77 (4.07%) Remedy
7 58 (3.07%) Splunk
8 49 (2.59%) Palo Alto
9 43 (2.27%) IBM
10 42 (2.22%) SolarWinds
11 41 (2.17%) SAP
12 37 (1.96%) BMC
13 36 (1.90%) Citrix
14 33 (1.74%) Juniper
14 33 (1.74%) Red Hat
15 30 (1.59%) Dynatrace
16 27 (1.43%) F5
17 26 (1.37%) Fortinet
18 25 (1.32%) Salesforce
19 24 (1.27%) Apple