ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring ITIL skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITIL over the 6 months leading up to 6 July 2025, comparing them to the same period in the previous two years.

6 months to
6 Jul 2025
Same period 2024 Same period 2023
Rank 42 40 45
Rank change year-on-year -2 +5 +3
Contract jobs citing ITIL 1,301 1,578 2,307
As % of all contract jobs advertised in England 4.90% 4.24% 4.79%
As % of the Processes & Methodologies category 5.39% 4.95% 5.33%
Number of daily rates quoted 797 1,040 1,598
10th Percentile £213 £205 £213
25th Percentile £308 £350 £350
Median daily rate (50th Percentile) £450 £475 £475
Median % change year-on-year -5.26% - -
75th Percentile £575 £575 £580
90th Percentile £651 £663 £694
UK median daily rate £450 £475 £475
% change year-on-year -5.26% - -
Number of hourly rates quoted 91 121 132
10th Percentile £14.99 £14.16 £13.30
25th Percentile £16.40 £15.17 £13.41
Median hourly rate £25.15 £21.37 £17.50
Median % change year-on-year +17.69% +22.11% +12.90%
75th Percentile £33.88 £25.00 £43.75
90th Percentile £57.50 £42.88 £54.56
UK median hourly rate £22.05 £21.37 £17.65
% change year-on-year +3.18% +21.08% +8.62%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 24,147 31,870 43,245
As % of all contract IT jobs advertised in England 90.93% 85.64% 89.77%
Number of daily rates quoted 15,520 20,680 30,282
10th Percentile £300 £305 £325
25th Percentile £406 £413 £445
Median daily rate (50th Percentile) £515 £525 £550
Median % change year-on-year -1.90% -4.55% -
75th Percentile £638 £645 £675
90th Percentile £750 £750 £775
UK median daily rate £505 £525 £550
% change year-on-year -3.81% -4.55% +0.92%
Number of hourly rates quoted 1,216 2,288 1,563
10th Percentile £14.20 £12.79 £12.50
25th Percentile £17.87 £16.06 £16.93
Median hourly rate £25.15 £38.12 £39.55
Median % change year-on-year -34.02% -3.62% +54.01%
75th Percentile £54.81 £61.60 £65.00
90th Percentile £72.00 £72.73 £77.00
UK median hourly rate £25.15 £37.50 £38.18
% change year-on-year -32.93% -1.77% +46.83%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 6 July 2025.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 6 July 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 6 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -8 456 £500 - 596
North of England +10 249 £382 -17.63% 315
South East +5 220 £450 -7.02% 379
North West +23 164 £413 -8.28% 184
South West +2 140 £325 -33.67% 161
Midlands +15 139 £425 -5.56% 194
West Midlands +11 119 £425 -5.56% 116
Yorkshire -5 76 £369 -22.32% 95
East of England -6 67 £425 +21.43% 133
East Midlands -3 20 £458 -6.15% 75
North East -4 9 £195 -55.17% 37
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 100 (7.69%) SharePoint
2 98 (7.53%) Microsoft Exchange
3 32 (2.46%) Confluence
4 24 (1.84%) Skype for Business
5 13 (1.00%) IIS
6 9 (0.69%) Mattermost
7 8 (0.61%) Oracle Self-Service HR
7 8 (0.61%) Oracle Workflow
8 7 (0.54%) Exchange Server 2003
8 7 (0.54%) Exchange Server 2007
8 7 (0.54%) Exchange Server 2010
8 7 (0.54%) Exchange Server 2013
8 7 (0.54%) Office Communications Server
8 7 (0.54%) SharePoint Server
9 5 (0.38%) CICS
9 5 (0.38%) WebSphere
10 4 (0.31%) Apache
10 4 (0.31%) SharePoint 2010
11 3 (0.23%) JBoss
11 3 (0.23%) OpenEdge
Applications
1 138 (10.61%) Microsoft Office
2 62 (4.77%) Microsoft Excel
3 40 (3.07%) Microsoft PowerPoint
4 33 (2.54%) MS Visio
5 12 (0.92%) Microsoft Project
6 4 (0.31%) InfoPath
7 2 (0.15%) Chatbot
8 1 (0.077%) Adobe Illustrator
8 1 (0.077%) Camtasia
8 1 (0.077%) Final Cut Pro
8 1 (0.077%) InDesign
8 1 (0.077%) Photoshop
8 1 (0.077%) Spreadsheet
8 1 (0.077%) Trello
Business Applications
1 23 (1.77%) Remedy ITSM
2 8 (0.61%) Oracle HRMS
3 5 (0.38%) assyst
4 4 (0.31%) Dynamics CRM
4 4 (0.31%) Oracle EBS R12
4 4 (0.31%) Salesforce CRM
4 4 (0.31%) Workday HCM
5 3 (0.23%) Infor CloudSuite
5 3 (0.23%) Oracle EBS
5 3 (0.23%) Oracle ERP
5 3 (0.23%) Oracle iProcurement
6 2 (0.15%) Oracle Assets
6 2 (0.15%) Oracle General Ledger
6 2 (0.15%) Oracle Payables
6 2 (0.15%) Oracle Receivables
6 2 (0.15%) ResourceLink
6 2 (0.15%) Sprinklr
7 1 (0.077%) Cloudability
7 1 (0.077%) SAP Oil and Gas
7 1 (0.077%) SAP S/4HANA
Cloud Services
1 279 (21.45%) Microsoft 365
2 212 (16.30%) Azure
3 107 (8.22%) Entra ID
4 88 (6.76%) AWS
5 45 (3.46%) SaaS
6 34 (2.61%) Power Platform
7 32 (2.46%) OneDrive
8 21 (1.61%) GCP
9 20 (1.54%) Azure DevOps
10 16 (1.23%) IaaS
10 16 (1.23%) PowerApps
11 13 (1.00%) PaaS
11 13 (1.00%) Power Automate
12 11 (0.85%) Lucidchart
13 9 (0.69%) Google Workspace
14 8 (0.61%) ShareGate
15 7 (0.54%) GitHub
15 7 (0.54%) Mimecast
16 6 (0.46%) Microsoft Copilot
16 6 (0.46%) Nutanix
Communications & Networking
1 110 (8.46%) Firewall
2 91 (6.99%) VPN
3 84 (6.46%) DNS
4 72 (5.53%) DHCP
5 58 (4.46%) WAN
6 54 (4.15%) Wi-Fi
7 50 (3.84%) LAN
7 50 (3.84%) SAN
8 43 (3.31%) TCP/IP
9 31 (2.38%) BGP
9 31 (2.38%) Network Security
9 31 (2.38%) OSPF
10 27 (2.08%) SD-WAN
10 27 (2.08%) Wireless
11 23 (1.77%) MPLS
11 23 (1.77%) Skype
12 21 (1.61%) EIGRP
13 16 (1.23%) VoIP
14 15 (1.15%) Cisco ASA
15 14 (1.08%) Unified Communications
Database & Business Intelligence
1 35 (2.69%) SQL Server
2 18 (1.38%) Power BI
3 12 (0.92%) MySQL
4 11 (0.85%) NoSQL
5 9 (0.69%) DB2
6 8 (0.61%) Data Warehouse
7 6 (0.46%) Relational Database
7 6 (0.46%) SQL Server Reporting Services
8 5 (0.38%) Oracle Database
8 5 (0.38%) PostgreSQL
8 5 (0.38%) Tableau
9 4 (0.31%) InterSystems Cache
10 3 (0.23%) Big Data
10 3 (0.23%) Metadata
10 3 (0.23%) OLTP
10 3 (0.23%) Oracle Reports
11 2 (0.15%) Data Mart
11 2 (0.15%) Elasticsearch
11 2 (0.15%) MongoDB
11 2 (0.15%) Oracle BI EE
Development Applications
1 73 (5.61%) JIRA
2 13 (1.00%) Jenkins
3 9 (0.69%) Git
4 6 (0.46%) GitLab
5 4 (0.31%) Bitbucket
6 3 (0.23%) AdminStudio
6 3 (0.23%) Chocolatey
6 3 (0.23%) SonarQube
6 3 (0.23%) Sonatype Nexus
7 1 (0.077%) Dreamweaver
7 1 (0.077%) Fiddler
7 1 (0.077%) Maven
7 1 (0.077%) Postman
7 1 (0.077%) SoapUI
7 1 (0.077%) Team Foundation Server
General
1 580 (44.58%) Social Skills
2 232 (17.83%) Analytical Skills
3 222 (17.06%) Finance
4 151 (11.61%) Public Sector
5 65 (5.00%) Banking
6 50 (3.84%) Inclusion and Diversity
7 49 (3.77%) Retail
8 48 (3.69%) Telecoms
9 37 (2.84%) Legal
10 34 (2.61%) Documentation Skills
10 34 (2.61%) Organisational Skills
11 31 (2.38%) Presentation Skills
12 28 (2.15%) Law
13 24 (1.84%) Military
14 16 (1.23%) Local Government
15 15 (1.15%) Influencing Skills
16 14 (1.08%) Manufacturing
17 13 (1.00%) Back Office
18 12 (0.92%) Automotive
18 12 (0.92%) Financial Institution
Job Titles
1 244 (18.75%) Analyst
2 129 (9.92%) Support Engineer
3 116 (8.92%) Service Manager
4 110 (8.46%) Architect
5 92 (7.07%) Senior
6 81 (6.23%) Service Analyst
7 77 (5.92%) IT Support
8 72 (5.53%) Desktop Support
8 72 (5.53%) Service Desk Analyst
9 70 (5.38%) Lead
10 62 (4.77%) Consultant
10 62 (4.77%) Support Analyst
11 60 (4.61%) IT Manager
12 49 (3.77%) Desktop Engineer
13 48 (3.69%) Network Engineer
14 46 (3.54%) Desktop Support Engineer
15 44 (3.38%) Project Manager
16 43 (3.31%) 2nd Line Support
17 42 (3.23%) Developer
18 40 (3.07%) Delivery Manager
Libraries, Frameworks & Software Standards
1 35 (2.69%) Web Services
2 27 (2.08%) HTML
3 25 (1.92%) CSS
4 23 (1.77%) .NET
5 21 (1.61%) SOAP
6 18 (1.38%) REST
7 15 (1.15%) XML
8 14 (1.08%) Middleware
9 12 (0.92%) AngularJS
10 10 (0.77%) Ajax
11 9 (0.69%) LDAP
11 9 (0.69%) RESTful
11 9 (0.69%) XMPP
12 7 (0.54%) Software Packaging
13 5 (0.38%) 802.1X
14 4 (0.31%) J2EE
14 4 (0.31%) Lightning Web Components
14 4 (0.31%) WebSphere MQ
15 3 (0.23%) .NET Framework
15 3 (0.23%) Apache Axis
Miscellaneous
1 63 (4.84%) Management Information System
2 58 (4.46%) CMDB
3 37 (2.84%) Onboarding
4 34 (2.61%) iPhone
5 32 (2.46%) Smartphone
6 31 (2.38%) Data Centre
7 29 (2.23%) Product Ownership
8 28 (2.15%) Driving Licence
8 28 (2.15%) Self-Motivation
9 21 (1.61%) Video Conferencing
9 21 (1.61%) Virtual Team
10 19 (1.46%) Replication
11 17 (1.31%) PKI
12 16 (1.23%) Enterprise Software
13 15 (1.15%) iPad
14 14 (1.08%) Analytical Mindset
15 10 (0.77%) Data Protection Act
15 10 (0.77%) Enterprise Storage
16 9 (0.69%) Hybrid Cloud
16 9 (0.69%) Security Posture
Operating Systems
1 333 (25.60%) Windows
2 106 (8.15%) Windows 10
3 92 (7.07%) Linux
4 86 (6.61%) Windows Server
5 51 (3.92%) Mac OS
6 36 (2.77%) Windows Server 2016
7 29 (2.23%) Unix
8 24 (1.84%) Android
9 22 (1.69%) Apple iOS
10 19 (1.46%) Windows Server 2012
10 19 (1.46%) Windows Server 2019
11 15 (1.15%) Red Hat Enterprise Linux
11 15 (1.15%) Windows Server 2003
12 14 (1.08%) VMS
13 9 (0.69%) Ubuntu
14 6 (0.46%) AIX
14 6 (0.46%) Debian
14 6 (0.46%) Windows 8
15 5 (0.38%) Windows XP
15 5 (0.38%) zOS
Processes & Methodologies
1 409 (31.44%) Service Management
2 328 (25.21%) Problem-Solving
3 300 (23.06%) ITSM
4 245 (18.83%) Agile
5 229 (17.60%) Customer Service
6 210 (16.14%) Service Delivery
7 177 (13.60%) Stakeholder Management
8 169 (12.99%) Change Management
9 153 (11.76%) Incident Management
10 135 (10.38%) Continuous Improvement
11 130 (9.99%) Project Management
12 118 (9.07%) Problem Management
13 110 (8.46%) Roadmaps
14 103 (7.92%) Migration
15 98 (7.53%) DevOps
16 82 (6.30%) Stakeholder Engagement
17 73 (5.61%) Project Delivery
17 73 (5.61%) Service Design
18 69 (5.30%) Cybersecurity
19 68 (5.23%) Risk Management
Programming Languages
1 110 (8.46%) SQL
2 95 (7.30%) PowerShell
3 45 (3.46%) Python
4 35 (2.69%) JavaScript
5 26 (2.00%) Java
6 16 (1.23%) Bash
7 15 (1.15%) Shell Script
8 11 (0.85%) C#
9 9 (0.69%) PL/SQL
10 5 (0.38%) ActionScript
11 4 (0.31%) MUMPS
11 4 (0.31%) REXX
12 3 (0.23%) Perl
12 3 (0.23%) Ruby
12 3 (0.23%) VBScript
13 2 (0.15%) ActionScript 2.0
13 2 (0.15%) C
13 2 (0.15%) COBOL
13 2 (0.15%) Go
13 2 (0.15%) JCL
Qualifications
1 338 (25.98%) Security Cleared
2 258 (19.83%) SC Cleared
3 180 (13.84%) Degree
4 142 (10.91%) ITIL Certification
5 87 (6.69%) Microsoft Certification
6 82 (6.30%) DV Cleared
7 52 (4.00%) ITIL Foundation Certificate
8 49 (3.77%) Cisco Certification
9 46 (3.54%) A+ Certification
10 40 (3.07%) PMI Certification
11 39 (3.00%) PMP
12 30 (2.31%) Computer Science Degree
13 29 (2.23%) MCSA
14 27 (2.08%) CCNP
15 22 (1.69%) CCNA
16 16 (1.23%) CISSP
17 15 (1.15%) Azure Certification
17 15 (1.15%) MCSE
18 14 (1.08%) MCP
19 13 (1.00%) AWS Certification
Quality Assurance & Compliance
1 118 (9.07%) SLA
2 50 (3.84%) ISO/IEC 27001
3 39 (3.00%) QA
4 36 (2.77%) GDPR
5 20 (1.54%) COBIT
6 19 (1.46%) ISO/IEC 20000
7 13 (1.00%) NIST
8 10 (0.77%) PCI DSS
9 9 (0.69%) PMO
10 8 (0.61%) GRC
11 7 (0.54%) Data Quality
12 6 (0.46%) Cyber Essentials
12 6 (0.46%) ISO 22301
12 6 (0.46%) ISO 9001
13 4 (0.31%) Accessibility
13 4 (0.31%) Actionable Recommendations
13 4 (0.31%) ISO 31000
13 4 (0.31%) NCSC
14 3 (0.23%) COSO
14 3 (0.23%) Cyber Essentials PLUS
System Software
1 297 (22.83%) Active Directory
2 55 (4.23%) VMware Infrastructure
3 25 (1.92%) Virtual Desktop
4 22 (1.69%) Hyper-V
5 15 (1.15%) Docker
6 14 (1.08%) vSphere
7 10 (0.77%) VMware ESXi
8 8 (0.61%) DFS Replication
8 8 (0.61%) Virtual Machines
8 8 (0.61%) Virtual Servers
9 7 (0.54%) Brightmail
9 7 (0.54%) ISA Server
10 6 (0.46%) VMware NSX
11 5 (0.38%) Microsoft Virtual Server
12 4 (0.31%) KVM
12 4 (0.31%) Microsoft App-V
12 4 (0.31%) RACF
13 3 (0.23%) XenApp
14 2 (0.15%) Firmware
14 2 (0.15%) Terminal Services
Systems Management
1 112 (8.61%) Microsoft Intune
2 64 (4.92%) SCCM
3 32 (2.46%) Ansible
4 31 (2.38%) Kubernetes
5 21 (1.61%) Jamf Pro
6 20 (1.54%) Terraform
6 20 (1.54%) WSUS
7 17 (1.31%) Single Sign-On
8 15 (1.15%) SCOM
9 11 (0.85%) HP ALM
10 10 (0.77%) NetBackup
11 9 (0.69%) Grafana
11 9 (0.69%) Microsoft Clustering
12 6 (0.46%) Nagios
12 6 (0.46%) Prometheus
12 6 (0.46%) Puppet
12 6 (0.46%) vCenter Server
12 6 (0.46%) ZABBIX
13 4 (0.31%) BMC PATROL
13 4 (0.31%) HP Quality Center
Vendors
1 447 (34.36%) Microsoft
2 326 (25.06%) ServiceNow
3 109 (8.38%) Cisco
4 87 (6.69%) VMware
5 63 (4.84%) Citrix
6 40 (3.07%) Oracle
7 37 (2.84%) Apple
8 35 (2.69%) SolarWinds
9 34 (2.61%) HP
10 31 (2.38%) Remedy
11 30 (2.31%) Red Hat
12 23 (1.77%) CheckPoint
12 23 (1.77%) Splunk
13 22 (1.69%) Juniper
14 21 (1.61%) IBM
14 21 (1.61%) Palo Alto
15 20 (1.54%) BMC
16 19 (1.46%) Google
16 19 (1.46%) SAP
17 18 (1.38%) Salesforce