ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 51 43 33
Rank change year-on-year -8 -10 +15
Contract jobs citing ITIL 1,457 1,229 1,908
As % of all contract jobs in England 4.60% 4.59% 5.29%
As % of the Processes & Methodologies category 5.21% 5.15% 6.02%
Number of daily rates quoted 955 720 1,307
10th Percentile £197 £200 £205
25th Percentile £313 £297 £321
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £694 £700 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 95 51 111
10th Percentile £16.95 £16.25 £13.41
25th Percentile £18.50 £21.36 £14.00
Median hourly rate £26.00 £26.13 £17.00
Median % change year-on-year -0.48% +53.68% +9.68%
75th Percentile £45.46 £37.00 £32.25
90th Percentile £70.90 £70.00 £65.00
UK median hourly rate £25.08 £26.13 £16.75
% change year-on-year -4.02% +55.97% +8.06%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,954 23,866 31,707
As % of all contract IT jobs advertised in England 88.33% 89.11% 87.93%
Number of daily rates quoted 17,831 14,651 21,413
10th Percentile £304 £310 £305
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% -2.27%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,737 769 1,474
10th Percentile £15.00 £15.60 £14.23
25th Percentile £17.87 £20.50 £18.93
Median hourly rate £25.15 £34.50 £42.50
Median % change year-on-year -27.10% -18.82% +21.43%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £69.79 £75.00 £77.00
UK median hourly rate £25.15 £32.50 £40.50
% change year-on-year -22.62% -19.75% +15.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 14 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 14 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -36 404 £475 -5.00% 121
South East +4 323 £475 +1.06% 163
North of England -9 249 £448 +11.88% 105
South West +6 231 £553 +10.50% 64
Midlands -6 147 £425 -5.56% 83
North West 0 140 £450 +15.38% 52
West Midlands -5 111 £400 -11.11% 44
Yorkshire -4 91 £350 -17.65% 42
East of England -6 85 £363 -12.12% 45
East Midlands -13 36 £425 +44.68% 39
North East -13 18 £450 -6.01% 16
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 117 (8.03%) SharePoint
2 88 (6.04%) Confluence
3 84 (5.77%) Microsoft Exchange
4 33 (2.26%) Skype for Business
5 19 (1.30%) IIS
6 13 (0.89%) Exchange Server 2013
6 13 (0.89%) Mattermost
7 8 (0.55%) Apache
8 6 (0.41%) Exchange Server 2003
8 6 (0.41%) Exchange Server 2007
8 6 (0.41%) Exchange Server 2010
8 6 (0.41%) Office Communications Server
8 6 (0.41%) SharePoint Server
9 5 (0.34%) Mule
10 3 (0.21%) CICS
10 3 (0.21%) CMS
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.069%) HCL Notes
12 1 (0.069%) MQSeries
Applications
1 149 (10.23%) Microsoft Office
2 57 (3.91%) Microsoft Excel
3 37 (2.54%) Microsoft Project
4 35 (2.40%) Microsoft PowerPoint
5 22 (1.51%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) ProjectWise
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 47 (3.23%) Remedy ITSM
2 24 (1.65%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 7 (0.48%) assyst
6 5 (0.34%) Oracle General Ledger
7 3 (0.21%) Kondor
7 3 (0.21%) Oracle Payables
7 3 (0.21%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.069%) Aareon QL
9 1 (0.069%) MIS ActiveH
9 1 (0.069%) OPENHousing
9 1 (0.069%) Orchard Housing
Cloud Services
1 317 (21.76%) Azure
2 214 (14.69%) Microsoft 365
3 172 (11.81%) AWS
4 85 (5.83%) GCP
5 84 (5.77%) Entra ID
6 50 (3.43%) Power Platform
7 48 (3.29%) SaaS
8 44 (3.02%) Azure DevOps
8 44 (3.02%) OneDrive
9 21 (1.44%) PowerApps
10 20 (1.37%) Google Workspace
10 20 (1.37%) PaaS
11 19 (1.30%) IaaS
12 16 (1.10%) GitHub
13 15 (1.03%) Azure ExpressRoute
13 15 (1.03%) Azure Monitor
13 15 (1.03%) Azure Sentinel
13 15 (1.03%) Dynamics 365
13 15 (1.03%) OpenShift
14 14 (0.96%) Power Automate
Communications & Networking
1 113 (7.76%) DNS
2 105 (7.21%) VPN
3 96 (6.59%) Firewall
4 88 (6.04%) DHCP
5 61 (4.19%) WAN
6 58 (3.98%) TCP/IP
7 52 (3.57%) LAN
8 39 (2.68%) SD-WAN
9 32 (2.20%) Skype
10 26 (1.78%) Network Security
10 26 (1.78%) SAN
11 24 (1.65%) VLAN
12 22 (1.51%) VoIP
12 22 (1.51%) Wi-Fi
13 20 (1.37%) Wireless
14 14 (0.96%) BGP
14 14 (0.96%) SSH
14 14 (0.96%) Unified Communications
15 12 (0.82%) OSPF
16 9 (0.62%) IPv4
Database & Business Intelligence
1 36 (2.47%) Power BI
2 24 (1.65%) SQL Server
3 15 (1.03%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 9 (0.62%) Metadata
6 7 (0.48%) Relational Database
7 6 (0.41%) Data Warehouse
7 6 (0.41%) Oracle Database
8 5 (0.34%) Amazon Aurora
8 5 (0.34%) Data Lake
8 5 (0.34%) Star Schema
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Mining
9 4 (0.27%) Oracle Reports
9 4 (0.27%) Redis
10 3 (0.21%) DB2
10 3 (0.21%) Electronic Patient Records
11 2 (0.14%) BusinessObjects
11 2 (0.14%) InfluxDB
Development Applications
1 153 (10.50%) JIRA
2 23 (1.58%) Jenkins
3 12 (0.82%) GitLab
4 8 (0.55%) Git
5 7 (0.48%) MSI
6 6 (0.41%) Postman
6 6 (0.41%) Sonatype Nexus
7 5 (0.34%) Bitbucket
7 5 (0.34%) Rational DOORS
8 3 (0.21%) AdminStudio
8 3 (0.21%) IBM UrbanCode
8 3 (0.21%) InstallShield
8 3 (0.21%) JMeter
8 3 (0.21%) Liquibase
9 2 (0.14%) git-flow
9 2 (0.14%) JUnit
9 2 (0.14%) Mockito
10 1 (0.069%) GCC
10 1 (0.069%) Selenium
10 1 (0.069%) Visual Studio
General
1 635 (43.58%) Social Skills
2 259 (17.78%) Finance
3 246 (16.88%) Analytical Skills
4 178 (12.22%) Public Sector
5 75 (5.15%) Banking
6 72 (4.94%) Military
7 55 (3.77%) Organisational Skills
8 53 (3.64%) Telecoms
9 47 (3.23%) Documentation Skills
10 41 (2.81%) Legal
11 30 (2.06%) Influencing Skills
11 30 (2.06%) Manufacturing
12 25 (1.72%) Retail
13 23 (1.58%) Law
14 21 (1.44%) Presentation Skills
15 18 (1.24%) Marketing
16 15 (1.03%) Inclusion and Diversity
17 14 (0.96%) Electronics
18 11 (0.75%) Billing
18 11 (0.75%) Financial Institution
Job Titles
1 245 (16.82%) Analyst
2 189 (12.97%) Architect
3 177 (12.15%) Lead
4 104 (7.14%) Service Manager
5 93 (6.38%) IT Support
6 89 (6.11%) Support Analyst
6 89 (6.11%) Support Engineer
7 67 (4.60%) Service Architect
8 66 (4.53%) Consultant
8 66 (4.53%) Senior
9 56 (3.84%) Infrastructure Engineer
9 56 (3.84%) Service Analyst
10 48 (3.29%) IT Analyst
11 43 (2.95%) Administrator
12 40 (2.75%) 2nd Line Support
13 39 (2.68%) Service Desk Analyst
14 36 (2.47%) Desktop Support
14 36 (2.47%) IT Manager
14 36 (2.47%) ITIL Manager
15 33 (2.26%) Delivery Manager
Libraries, Frameworks & Software Standards
1 45 (3.09%) REST
2 26 (1.78%) SOAP
3 19 (1.30%) .NET
3 19 (1.30%) Middleware
4 9 (0.62%) ARM Templates
4 9 (0.62%) CSS
5 8 (0.55%) HTML
5 8 (0.55%) Kafka
5 8 (0.55%) Oracle Fusion
6 7 (0.48%) AngularJS
6 7 (0.48%) LDAP
7 5 (0.34%) Ajax
7 5 (0.34%) Elastic Stack
8 4 (0.27%) Keycloak
8 4 (0.27%) SAML
8 4 (0.27%) Software Packaging
8 4 (0.27%) Web Services
9 3 (0.21%) ISPF
9 3 (0.21%) OAuth
9 3 (0.21%) RESTful
Miscellaneous
1 76 (5.22%) CMDB
2 60 (4.12%) Data Centre
3 59 (4.05%) Onboarding
4 54 (3.71%) Product Ownership
5 49 (3.36%) Management Information System
6 47 (3.23%) Enterprise Software
7 38 (2.61%) Virtual Team
8 37 (2.54%) Self-Motivation
9 34 (2.33%) PKI
10 28 (1.92%) Analytical Mindset
11 24 (1.65%) Mainframe
12 21 (1.44%) Hybrid Cloud
12 21 (1.44%) Replication
13 20 (1.37%) Cloud Native
14 18 (1.24%) Driving Licence
14 18 (1.24%) NHS
15 15 (1.03%) PMI
15 15 (1.03%) Smartphone
15 15 (1.03%) Video Conferencing
16 13 (0.89%) iPhone
Operating Systems
1 368 (25.26%) Windows
2 100 (6.86%) Linux
2 100 (6.86%) Windows 10
3 83 (5.70%) Windows Server
4 35 (2.40%) Mac OS
5 30 (2.06%) Unix
6 27 (1.85%) Apple iOS
7 25 (1.72%) Android
8 17 (1.17%) Red Hat Enterprise Linux
9 13 (0.89%) Windows Server 2012
10 10 (0.69%) Windows Server 2003
11 8 (0.55%) Ubuntu
12 7 (0.48%) Windows Server 2016
12 7 (0.48%) Windows Server 2019
13 6 (0.41%) zOS
14 4 (0.27%) CentOS
14 4 (0.27%) Mac OS X
14 4 (0.27%) Windows Server 2008
15 3 (0.21%) AIX
15 3 (0.21%) Debian
Processes & Methodologies
1 524 (35.96%) Service Management
2 426 (29.24%) ITSM
3 327 (22.44%) Agile
4 315 (21.62%) Problem-Solving
5 308 (21.14%) Change Management
6 242 (16.61%) Continuous Improvement
7 232 (15.92%) Service Delivery
7 232 (15.92%) Stakeholder Management
8 186 (12.77%) Customer Service
9 179 (12.29%) Stakeholder Engagement
10 162 (11.12%) DevOps
11 142 (9.75%) Problem Management
11 142 (9.75%) Project Management
12 134 (9.20%) Service Design
13 130 (8.92%) Roadmaps
14 123 (8.44%) Project Delivery
15 112 (7.69%) Incident Management
16 108 (7.41%) Migration
17 98 (6.73%) Root Cause Analysis
18 95 (6.52%) TOGAF
Programming Languages
1 145 (9.95%) PowerShell
2 107 (7.34%) SQL
3 90 (6.18%) Python
4 28 (1.92%) JavaScript
5 26 (1.78%) Bash
6 19 (1.30%) Shell Script
7 14 (0.96%) Java
8 13 (0.89%) Bicep
8 13 (0.89%) Perl
9 6 (0.41%) C#
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 5 (0.34%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
12 2 (0.14%) VB.NET
Qualifications
1 486 (33.36%) Security Cleared
2 383 (26.29%) SC Cleared
3 225 (15.44%) Degree
4 142 (9.75%) ITIL Certification
5 90 (6.18%) Microsoft Certification
6 88 (6.04%) DV Cleared
7 46 (3.16%) Azure Certification
8 44 (3.02%) ITIL Foundation Certificate
9 42 (2.88%) Cisco Certification
10 41 (2.81%) PMI Certification
11 40 (2.75%) Computer Science Degree
12 36 (2.47%) A+ Certification
12 36 (2.47%) CCNP
13 34 (2.33%) TOGAF Certification
14 31 (2.13%) PMP
15 25 (1.72%) ISEB
16 23 (1.58%) AWS Certification
16 23 (1.58%) CISSP
16 23 (1.58%) MCSE
17 21 (1.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 128 (8.79%) SLA
2 57 (3.91%) ISO/IEC 27001
3 41 (2.81%) GDPR
4 36 (2.47%) COBIT
5 31 (2.13%) ISO/IEC 20000
6 30 (2.06%) NIST
7 28 (1.92%) QA
8 24 (1.65%) Data Quality
9 20 (1.37%) GRC
10 18 (1.24%) Cyber Essentials
11 13 (0.89%) NCSC
12 12 (0.82%) Sarbanes-Oxley
13 11 (0.75%) JSP 440
14 9 (0.62%) PCI DSS
15 8 (0.55%) HMG Security Policy Framework
15 8 (0.55%) NIST 800
15 8 (0.55%) PMO
16 7 (0.48%) Accessibility
17 6 (0.41%) ISO 22301
17 6 (0.41%) ISO 9001
System Software
1 260 (17.84%) Active Directory
2 67 (4.60%) VMware Infrastructure
3 38 (2.61%) Hyper-V
4 25 (1.72%) Virtual Desktop
5 23 (1.58%) Docker
6 10 (0.69%) Firmware
6 10 (0.69%) VMware ESXi
7 9 (0.62%) vSphere
8 7 (0.48%) Microsoft App-V
9 6 (0.41%) Brightmail
9 6 (0.41%) ISA Server
9 6 (0.41%) VMware NSX
10 5 (0.34%) Microsoft Virtual Server
10 5 (0.34%) Virtual Servers
11 4 (0.27%) Virtual Machines
12 3 (0.21%) DFS Replication
12 3 (0.21%) Job Entry Subsystem
13 2 (0.14%) Oracle RAC
13 2 (0.14%) Terminal Services
13 2 (0.14%) XenApp
Systems Management
1 95 (6.52%) SCCM
2 92 (6.31%) Microsoft Intune
3 71 (4.87%) Terraform
4 63 (4.32%) Ansible
5 46 (3.16%) Kubernetes
6 39 (2.68%) SCOM
7 32 (2.20%) OPNET
8 21 (1.44%) HP SiteScope
9 17 (1.17%) WSUS
10 16 (1.10%) Grafana
11 13 (0.89%) Prometheus
11 13 (0.89%) Red Hat Satellite
12 12 (0.82%) vCenter Server
13 8 (0.55%) Jamf Pro
13 8 (0.55%) Microsoft Clustering
13 8 (0.55%) Single Sign-On
14 6 (0.41%) Active Directory Federation Services
14 6 (0.41%) FortiGate
15 5 (0.34%) Nessus
16 4 (0.27%) NetBackup
Vendors
1 415 (28.48%) Microsoft
2 292 (20.04%) ServiceNow
3 107 (7.34%) VMware
4 95 (6.52%) Remedy
5 68 (4.67%) Cisco
6 64 (4.39%) Oracle
7 62 (4.26%) Google
8 51 (3.50%) Atlassian
9 50 (3.43%) Splunk
10 40 (2.75%) Citrix
11 37 (2.54%) SAP
12 36 (2.47%) Salesforce
13 32 (2.20%) IBM
14 30 (2.06%) Red Hat
15 24 (1.65%) Dynatrace
15 24 (1.65%) Palo Alto
16 21 (1.44%) SolarWinds
17 18 (1.24%) BMC
17 18 (1.24%) F5
17 18 (1.24%) Fortinet