Period
to 22 February 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 22 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
22 Feb 2018
Same period 2017 Same period 2016
Rank 38 29 24
Rank change year-on-year -9 -5 -1
Contract jobs citing ITIL 5,016 5,487 6,526
As % of all contract IT jobs advertised in England 5.38% 6.17% 6.63%
As % of the Processes & Methodologies category 6.33% 7.34% 7.98%
Number of daily rates quoted 3,239 3,457 4,022
England median daily rate £394 £400 £382
Median daily rate % change year-on-year -1.50% +4.64% +1.93%
10th Percentile £150 £185 £177
90th Percentile £586 £575 £560
UK median daily rate £385 £400 £375
% change year-on-year -3.75% +6.67% -
Number of hourly rates quoted 319 300 424
England median hourly rate £15.50 £16.00 £16.23
Median hourly rate % change year-on-year -3.13% -1.39% +8.17%
10th Percentile £10.50 £10.50 £10.25
90th Percentile £40.00 £42.55 £40.19
UK median hourly rate £15.50 £16.00 £16.25
% change year-on-year -3.13% -1.54% +8.33%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 79,186 74,761 81,742
As % of all contract IT jobs advertised in England 84.88% 84.02% 82.99%
Number of daily rates quoted 53,339 49,856 53,987
England median daily rate £451 £438 £425
Median daily rate % change year-on-year +2.97% +2.94% +4.94%
10th Percentile £295 £270 £263
90th Percentile £638 £625 £606
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 1,905 2,046 2,405
England median hourly rate £24.09 £25.00 £23.50
Median hourly rate % change year-on-year -3.64% +6.38% +16.77%
10th Percentile £11.50 £11.37 £11.34
90th Percentile £50.50 £49.75 £50.00
UK median hourly rate £24.00 £25.00 £24.85
% change year-on-year -4.00% +0.60% +24.25%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 22 February 2018.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 22 February 2018.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 22 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -18 1,838 £425 - 289
South East -4 1,189 £400 - 236
North of England -6 822 £375 - 270
Midlands +1 578 £350 - 190
North West -1 383 £400 - 121
East of England +5 334 £315 -8.70% 125
West Midlands +2 324 £378 +8.63% 102
South West -14 260 £350 - 96
East Midlands +7 251 £348 -7.33% 88
Yorkshire -5 251 £350 -3.11% 115
North East +3 194 £350 -2.78% 34
South Coast - 1 £500 -
ITIL
UK

For the 6 months to 22 February 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,618 (32.26%) Windows
2 1,258 (25.08%) Service Management
3 1,248 (24.88%) Microsoft
4 1,111 (22.15%) Active Directory
5 838 (16.71%) Finance
6 712 (14.19%) Security Cleared
7 703 (14.02%) Agile Software Development
8 669 (13.34%) Service Delivery
9 658 (13.12%) Project Management
10 657 (13.10%) Change Management
11 630 (12.56%) ITIL V3
12 604 (12.04%) Microsoft Office
13 583 (11.62%) ITIL Certification
14 572 (11.40%) PRINCE2
15 557 (11.10%) Windows Server
16 547 (10.91%) ITSM
16 547 (10.91%) VMware
17 531 (10.59%) Cisco
18 524 (10.45%) SLA
19 512 (10.21%) SC Cleared
20 497 (9.91%) Analytical Skills
21 496 (9.89%) Linux
22 482 (9.61%) Office 365
23 459 (9.15%) Incident Management
24 426 (8.49%) SQL
25 424 (8.45%) Stakeholder Management
26 412 (8.21%) Windows 7
27 407 (8.11%) Problem Management
28 403 (8.03%) Firewall
28 403 (8.03%) Citrix

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 291 (5.80%) MS Exchange
2 182 (3.63%) SharePoint
3 141 (2.81%) Skype for Business
4 135 (2.69%) IIS
5 97 (1.93%) Exchange Server 2010
6 79 (1.57%) Apache
6 79 (1.57%) Tomcat
7 58 (1.16%) Confluence
8 53 (1.06%) JBoss
9 47 (0.94%) Exchange Server 2007
10 38 (0.76%) CMS
10 38 (0.76%) WebSphere
11 33 (0.66%) Exchange Server 2013
12 30 (0.60%) Blackberry Enterprise Server
13 29 (0.58%) SharePoint 2013
14 24 (0.48%) WebLogic
15 19 (0.38%) IBM Notes
16 18 (0.36%) nginx
16 18 (0.36%) OpenStack
17 13 (0.26%) SharePoint 2010
Applications
1 604 (12.04%) Microsoft Office
2 159 (3.17%) Microsoft Excel
3 96 (1.91%) MS Visio
4 92 (1.83%) Microsoft PowerPoint
5 68 (1.36%) Microsoft Project
6 7 (0.14%) InfoPath
7 6 (0.12%) Spreadsheet
8 3 (0.060%) Acrobat
8 3 (0.060%) AutoCAD
9 2 (0.040%) Adobe Creative Suite
9 2 (0.040%) SPSS
10 1 (0.020%) Revit
Business Applications
1 67 (1.34%) Remedy ITSM
2 31 (0.62%) Dynamics CRM
3 20 (0.40%) Oracle EBS
4 16 (0.32%) Oracle EBS R12
5 14 (0.28%) Unit4 Business World
6 12 (0.24%) Payment Gateway
7 9 (0.18%) Dynamics AX
7 9 (0.18%) Oracle Applications
8 8 (0.16%) Dynamics GP
8 8 (0.16%) SAP MM
9 7 (0.14%) assyst
9 7 (0.14%) Oracle Retail
9 7 (0.14%) SAP Oil and Gas
10 6 (0.12%) SAP CO
10 6 (0.12%) SAP FI
10 6 (0.12%) SAP FI/CO
10 6 (0.12%) SAP FSCM
11 5 (0.100%) Dynamics NAV
11 5 (0.100%) Oracle Financials
11 5 (0.100%) RMDS
Cloud Services
1 482 (9.61%) Office 365
2 304 (6.06%) Microsoft Azure
3 246 (4.90%) Amazon AWS
4 121 (2.41%) PaaS
4 121 (2.41%) SaaS
5 108 (2.15%) IaaS
6 44 (0.88%) Cloud Computing
7 34 (0.68%) Azure Active Directory
8 20 (0.40%) GitHub
9 19 (0.38%) AWS CloudFormation
10 17 (0.34%) Google Cloud Platform
11 16 (0.32%) Slack
12 12 (0.24%) G Suite
12 12 (0.24%) OneDrive
13 10 (0.20%) Mimecast
14 8 (0.16%) Amazon EC2
14 8 (0.16%) OpenShift
15 7 (0.14%) Akamai
16 6 (0.12%) Amazon CloudWatch
16 6 (0.12%) Virtual Private Cloud
Communications & Networking
1 403 (8.03%) Firewall
2 331 (6.60%) DNS
3 298 (5.94%) WAN
4 266 (5.30%) LAN
5 254 (5.06%) TCP/IP
6 242 (4.82%) DHCP
7 235 (4.69%) VPN
8 187 (3.73%) SAN
9 152 (3.03%) Network Security
10 131 (2.61%) Internet
11 120 (2.39%) Wireless
12 92 (1.83%) VoIP
13 80 (1.59%) Skype
14 77 (1.54%) MPLS
15 74 (1.48%) SMS
16 60 (1.20%) BGP
16 60 (1.20%) Cisco ASA
17 57 (1.14%) VLAN
18 50 (1.00%) iSCSI
18 50 (1.00%) NAS
Database & Business Intelligence
1 285 (5.68%) SQL Server
2 77 (1.54%) Relational Database
3 52 (1.04%) Oracle Database
4 49 (0.98%) SQL Server Integration Services
5 43 (0.86%) MySQL
6 39 (0.78%) Data Warehouse
7 37 (0.74%) RDBMS
8 33 (0.66%) SQL Server 2008
9 30 (0.60%) Big Data
10 29 (0.58%) BusinessObjects
11 28 (0.56%) MongoDB
12 27 (0.54%) Hadoop
12 27 (0.54%) PostgreSQL
12 27 (0.54%) SQL Server Reporting Services
13 26 (0.52%) SQL Server 2012
14 24 (0.48%) DB2
15 21 (0.42%) SQL Server 2016
16 19 (0.38%) Oracle Reports
17 18 (0.36%) SQL Server 2014
18 15 (0.30%) Apache Cassandra
Development Applications
1 127 (2.53%) JIRA
2 92 (1.83%) Git (software)
3 89 (1.77%) Jenkins
4 37 (0.74%) JMeter
5 33 (0.66%) Subversion
6 30 (0.60%) Selenium
7 25 (0.50%) Maven
8 22 (0.44%) Atlassian Bamboo
8 22 (0.44%) GitLab
8 22 (0.44%) Visual Studio
9 21 (0.42%) TeamCity
10 19 (0.38%) MSI
11 18 (0.36%) HP UFT
12 15 (0.30%) Team Foundation Server
13 14 (0.28%) Bitbucket
13 14 (0.28%) LoadRunner
14 12 (0.24%) Burp Suite
14 12 (0.24%) Cucumber
15 10 (0.20%) TestRail
16 9 (0.18%) Octopus Deploy
General
1 838 (16.71%) Finance
2 244 (4.86%) Banking
3 230 (4.59%) Telecoms
4 178 (3.55%) Retail
5 98 (1.95%) Legal
6 77 (1.54%) Law
7 50 (1.00%) Manufacturing
8 45 (0.90%) Investment Banking
9 40 (0.80%) Back Office
10 39 (0.78%) Advertising
11 37 (0.74%) Marketing
12 36 (0.72%) Publishing
13 34 (0.68%) Pharmaceutical
14 30 (0.60%) Local Government
15 26 (0.52%) International Banking
16 24 (0.48%) Automotive
17 19 (0.38%) Billing
18 16 (0.32%) Financial Institution
18 16 (0.32%) Military
19 15 (0.30%) French Language
Job Titles
1 1,206 (24.04%) Analyst
2 473 (9.43%) Service Analyst
3 412 (8.21%) Architect
4 394 (7.85%) Service Manager
5 380 (7.58%) Service Desk Analyst
6 292 (5.82%) Support Analyst
7 271 (5.40%) Support Engineer
8 223 (4.45%) Project Manager
9 217 (4.33%) Consultant
10 201 (4.01%) Desktop Support
11 184 (3.67%) Business Analyst
12 179 (3.57%) 2nd Line Support
13 175 (3.49%) IT Manager
14 155 (3.09%) Delivery Manager
15 154 (3.07%) IT Analyst
16 153 (3.05%) Network Engineer
17 150 (2.99%) Developer
18 146 (2.91%) Infrastructure Engineer
18 146 (2.91%) IT Support
19 141 (2.81%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 208 (4.15%) Web Services
2 114 (2.27%) HTML
3 107 (2.13%) REST
4 93 (1.85%) .NET
5 77 (1.54%) Middleware
6 74 (1.48%) CSS
7 72 (1.44%) SOAP
8 69 (1.38%) XML
9 55 (1.10%) AngularJS
10 49 (0.98%) JSON
11 48 (0.96%) J2EE
12 47 (0.94%) LDAP
13 27 (0.54%) ASP.NET
13 27 (0.54%) HTML5
14 26 (0.52%) RESTful
15 23 (0.46%) Elastic Stack
15 23 (0.46%) ISPF
16 20 (0.40%) Twitter Bootstrap
17 18 (0.36%) SAML
18 17 (0.34%) Ajax
Miscellaneous
1 497 (9.91%) Analytical Skills
2 373 (7.44%) Management Information System
3 323 (6.44%) Data Centre
4 140 (2.79%) CMDB
5 110 (2.19%) Computer Science
6 93 (1.85%) Blackberry
6 93 (1.85%) Clustering
7 78 (1.56%) User Experience
8 67 (1.34%) PKI
9 62 (1.24%) NHS
10 57 (1.14%) Public Cloud
11 55 (1.10%) iPhone
12 54 (1.08%) Virtual Team
13 50 (1.00%) Video Conferencing
14 44 (0.88%) iPad
15 43 (0.86%) Mobile App
16 41 (0.82%) Replication
17 39 (0.78%) PMI
18 38 (0.76%) Driving Licence
19 37 (0.74%) Enterprise Software
Operating Systems
1 1,618 (32.26%) Windows
2 557 (11.10%) Windows Server
3 496 (9.89%) Linux
4 412 (8.21%) Windows 7
5 292 (5.82%) Windows 10
6 266 (5.30%) Windows Server 2008
7 255 (5.08%) Unix
8 238 (4.74%) Windows Server 2012
9 122 (2.43%) Red Hat Enterprise Linux
10 109 (2.17%) Windows Server 2003
11 71 (1.42%) Android
12 69 (1.38%) Solaris
12 69 (1.38%) Windows XP
13 68 (1.36%) Windows 8
14 56 (1.12%) Apple iOS
15 52 (1.04%) AIX
16 42 (0.84%) Windows Vista
17 36 (0.72%) Mac OS X
18 30 (0.60%) VMS
19 25 (0.50%) CentOS
Processes & Methodologies
1 1,258 (25.08%) Service Management
2 703 (14.02%) Agile Software Development
3 669 (13.34%) Service Delivery
4 658 (13.12%) Project Management
5 657 (13.10%) Change Management
6 630 (12.56%) ITIL V3
7 572 (11.40%) PRINCE2
8 547 (10.91%) ITSM
9 459 (9.15%) Incident Management
10 424 (8.45%) Stakeholder Management
11 407 (8.11%) Problem Management
12 306 (6.10%) Service Design
13 280 (5.58%) Migration
14 279 (5.56%) Configuration Management
15 230 (4.59%) DevOps
16 210 (4.19%) Release Management
17 197 (3.93%) Information Security
18 191 (3.81%) Continuous Improvement
19 182 (3.63%) Risk Management
20 168 (3.35%) TOGAF
Programming Languages
1 426 (8.49%) SQL
2 282 (5.62%) PowerShell
3 215 (4.29%) Java
4 155 (3.09%) Python
5 149 (2.97%) JavaScript
6 109 (2.17%) Perl
7 107 (2.13%) Shell Script
8 105 (2.09%) C
9 68 (1.36%) Bash Shell
10 63 (1.26%) Ruby
11 60 (1.20%) C#
12 38 (0.76%) PHP
12 38 (0.76%) PL/SQL
13 30 (0.60%) VBScript
14 28 (0.56%) T-SQL
15 26 (0.52%) VB
16 25 (0.50%) JCL
17 21 (0.42%) C++
18 14 (0.28%) Korn
19 8 (0.16%) R
Qualifications
1 712 (14.19%) Security Cleared
2 583 (11.62%) ITIL Certification
3 512 (10.21%) SC Cleared
4 380 (7.58%) Degree
5 375 (7.48%) Microsoft Certification
6 292 (5.82%) Cisco Certification
7 241 (4.80%) MCSE
8 181 (3.61%) CISSP
9 169 (3.37%) DV Cleared
10 166 (3.31%) CCNA
11 155 (3.09%) CCNP
12 136 (2.71%) ITIL Foundation Certificate
13 119 (2.37%) MCP
14 115 (2.29%) MCSA
15 107 (2.13%) CISM
16 87 (1.73%) VMware Certified Professional (VCP)
17 79 (1.57%) PRINCE2 Practitioner
18 73 (1.46%) PMI Certification
19 69 (1.38%) CCIE
20 64 (1.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 524 (10.45%) SLA
2 161 (3.21%) ISO/IEC 27001
3 118 (2.35%) QA
4 106 (2.11%) COBIT
5 103 (2.05%) GDPR
6 90 (1.79%) ISO/IEC 20000
7 78 (1.56%) PCI DSS
8 69 (1.38%) PMO
9 64 (1.28%) ISO 9001
10 24 (0.48%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 24 (0.48%) Sarbanes-Oxley
11 23 (0.46%) Disclosure Scotland
12 15 (0.30%) ISO 22301
13 12 (0.24%) Data Quality
13 12 (0.24%) WCAG
14 10 (0.20%) Def Stans
15 9 (0.18%) MiFID
16 8 (0.16%) COSO
16 8 (0.16%) Cyber Essentials
16 8 (0.16%) GxP
System Software
1 1,111 (22.15%) Active Directory
2 356 (7.10%) VMware Infrastructure
3 170 (3.39%) Hyper-V
4 114 (2.27%) XenApp
5 98 (1.95%) vSphere
6 63 (1.26%) VMware ESXi
7 60 (1.20%) Docker
8 53 (1.06%) XenDesktop
9 52 (1.04%) Virtual Machines
10 32 (0.64%) Microsoft App-V
10 32 (0.64%) Terminal Services
11 27 (0.54%) BitLocker
12 25 (0.50%) NFS
13 18 (0.36%) Firmware
14 17 (0.34%) Job Entry Subsystem
14 17 (0.34%) Tivoli Workload Scheduler
14 17 (0.34%) Virtual Desktop
15 16 (0.32%) RACF
16 15 (0.30%) VMware Workstation
17 14 (0.28%) XenServer
Systems Management
1 360 (7.18%) SCCM
2 113 (2.25%) SCOM
3 79 (1.57%) Puppet
4 72 (1.44%) Ansible
5 65 (1.30%) Opscode Chef
6 56 (1.12%) Single Sign-On
7 47 (0.94%) AirWatch
8 46 (0.92%) Systems Management Server (SMS)
9 45 (0.90%) NetBackup
9 45 (0.90%) Tivoli
10 38 (0.76%) Backup Exec
11 37 (0.74%) Nagios
12 31 (0.62%) WSUS
13 29 (0.58%) Nessus
14 27 (0.54%) Tivoli Storage Manager
15 26 (0.52%) McAfee ePO
16 24 (0.48%) vCenter Server
17 23 (0.46%) Microsoft Clustering
18 21 (0.42%) Norton AntiVirus
19 20 (0.40%) FortiGate
Vendors
1 1,248 (24.88%) Microsoft
2 547 (10.91%) VMware
3 531 (10.59%) Cisco
4 403 (8.03%) Citrix
5 369 (7.36%) ServiceNow
6 308 (6.14%) HP
7 275 (5.48%) Oracle
8 161 (3.21%) SAP
9 134 (2.67%) Red Hat
10 132 (2.63%) IBM
11 130 (2.59%) NetApp
12 129 (2.57%) Remedy
13 113 (2.25%) CheckPoint
14 111 (2.21%) Apple
15 94 (1.87%) Splunk
16 93 (1.85%) BMC
17 92 (1.83%) Ivanti
18 91 (1.81%) McAfee
19 86 (1.71%) F5
20 77 (1.54%) Dell