ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 6 January 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Jan 2026
Same period 2025 Same period 2024
Rank 51 43 33
Rank change year-on-year -8 -10 +14
Contract jobs citing ITIL 1,451 1,245 1,915
As % of all contract jobs in England 4.60% 4.56% 5.32%
As % of the Processes & Methodologies category 5.20% 5.13% 6.05%
Number of daily rates quoted 956 737 1,305
10th Percentile £200 £200 £206
25th Percentile £315 £306 £313
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +7.07%
75th Percentile £588 £600 £600
90th Percentile £702 £697 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +7.53%
Number of hourly rates quoted 98 49 114
10th Percentile £17.13 £16.25 £13.41
25th Percentile £18.50 £21.25 £14.16
Median hourly rate £28.09 £25.00 £17.50
Median % change year-on-year +12.34% +42.86% +12.90%
75th Percentile £45.46 £37.00 £33.44
90th Percentile £78.57 £68.95 £65.00
UK median hourly rate £25.58 £26.31 £17.50
% change year-on-year -2.80% +50.36% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,898 24,261 31,670
As % of all contract IT jobs advertised in England 88.43% 88.86% 88.01%
Number of daily rates quoted 17,820 14,910 21,421
10th Percentile £304 £310 £306
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £500 £525 £540
Median % change year-on-year -4.76% -2.78% -1.82%
75th Percentile £625 £647 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,749 794 1,420
10th Percentile £15.21 £15.62 £14.25
25th Percentile £17.96 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +27.14%
75th Percentile £57.50 £64.50 £65.00
90th Percentile £70.00 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £42.50
% change year-on-year -22.62% -23.53% +21.43%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 6 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 6 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 6 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -42 400 £475 -5.82% 136
South East +5 326 £483 - 149
North of England -2 245 £450 +13.21% 107
South West +9 229 £553 +10.50% 55
Midlands -3 149 £425 -5.56% 96
North West -4 142 £466 +22.50% 51
West Midlands -2 114 £425 -5.56% 61
Yorkshire -11 86 £350 -17.65% 43
East of England -4 84 £363 -14.71% 48
East Midlands -12 35 £425 +41.67% 35
North East -13 17 £450 -27.13% 18
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 118 (8.13%) SharePoint
2 86 (5.93%) Confluence
3 84 (5.79%) Microsoft Exchange
4 33 (2.27%) Skype for Business
5 19 (1.31%) IIS
6 13 (0.90%) Exchange Server 2013
6 13 (0.90%) Mattermost
7 8 (0.55%) Apache
8 6 (0.41%) Exchange Server 2003
8 6 (0.41%) Exchange Server 2007
8 6 (0.41%) Exchange Server 2010
8 6 (0.41%) Office Communications Server
8 6 (0.41%) SharePoint Server
9 5 (0.34%) Mule
10 3 (0.21%) CICS
10 3 (0.21%) CMS
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.069%) HCL Notes
12 1 (0.069%) MQSeries
Applications
1 151 (10.41%) Microsoft Office
2 55 (3.79%) Microsoft Excel
3 37 (2.55%) Microsoft Project
4 34 (2.34%) Microsoft PowerPoint
5 21 (1.45%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) ProjectWise
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 47 (3.24%) Remedy ITSM
2 24 (1.65%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 7 (0.48%) assyst
6 5 (0.34%) Oracle General Ledger
7 3 (0.21%) Kondor
7 3 (0.21%) Oracle Payables
7 3 (0.21%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.069%) Aareon QL
9 1 (0.069%) OPENHousing
9 1 (0.069%) Orchard Housing
9 1 (0.069%) Salesforce CRM
Cloud Services
1 313 (21.57%) Azure
2 214 (14.75%) Microsoft 365
3 170 (11.72%) AWS
4 87 (6.00%) GCP
5 85 (5.86%) Entra ID
6 49 (3.38%) Power Platform
7 46 (3.17%) SaaS
8 45 (3.10%) OneDrive
9 43 (2.96%) Azure DevOps
10 20 (1.38%) PowerApps
11 19 (1.31%) IaaS
12 18 (1.24%) PaaS
13 17 (1.17%) Google Workspace
14 16 (1.10%) Azure Sentinel
15 15 (1.03%) Azure Monitor
15 15 (1.03%) Dynamics 365
15 15 (1.03%) GitHub
15 15 (1.03%) OpenShift
16 14 (0.96%) Azure ExpressRoute
16 14 (0.96%) Power Automate
Communications & Networking
1 118 (8.13%) DNS
2 104 (7.17%) VPN
3 100 (6.89%) Firewall
4 89 (6.13%) DHCP
5 62 (4.27%) TCP/IP
6 56 (3.86%) WAN
7 48 (3.31%) LAN
8 34 (2.34%) SD-WAN
9 32 (2.21%) Skype
10 27 (1.86%) SAN
11 24 (1.65%) Network Security
11 24 (1.65%) VLAN
12 22 (1.52%) Wi-Fi
13 21 (1.45%) VoIP
13 21 (1.45%) Wireless
14 14 (0.96%) SSH
14 14 (0.96%) Unified Communications
15 13 (0.90%) BGP
16 11 (0.76%) OSPF
17 9 (0.62%) IPv4
Database & Business Intelligence
1 36 (2.48%) Power BI
2 24 (1.65%) SQL Server
3 16 (1.10%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 9 (0.62%) Metadata
6 7 (0.48%) Relational Database
7 6 (0.41%) Data Warehouse
7 6 (0.41%) Oracle Database
8 5 (0.34%) Amazon Aurora
8 5 (0.34%) Data Lake
8 5 (0.34%) Star Schema
9 4 (0.28%) Azure SQL Database
9 4 (0.28%) Data Mining
9 4 (0.28%) Oracle Reports
9 4 (0.28%) Redis
10 3 (0.21%) DB2
10 3 (0.21%) Electronic Patient Records
11 2 (0.14%) BusinessObjects
11 2 (0.14%) InfluxDB
Development Applications
1 152 (10.48%) JIRA
2 26 (1.79%) Jenkins
3 15 (1.03%) GitLab
4 10 (0.69%) Git
5 8 (0.55%) MSI
6 7 (0.48%) Bitbucket
7 6 (0.41%) Postman
7 6 (0.41%) Sonatype Nexus
8 5 (0.34%) Rational DOORS
9 3 (0.21%) AdminStudio
9 3 (0.21%) IBM UrbanCode
9 3 (0.21%) InstallShield
9 3 (0.21%) JMeter
9 3 (0.21%) Liquibase
10 2 (0.14%) git-flow
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) GCC
11 1 (0.069%) Selenium
11 1 (0.069%) Visual Studio
General
1 636 (43.83%) Social Skills
2 263 (18.13%) Finance
3 243 (16.75%) Analytical Skills
4 176 (12.13%) Public Sector
5 75 (5.17%) Banking
6 71 (4.89%) Military
7 52 (3.58%) Organisational Skills
8 51 (3.51%) Telecoms
9 46 (3.17%) Documentation Skills
10 42 (2.89%) Legal
11 30 (2.07%) Influencing Skills
11 30 (2.07%) Manufacturing
12 23 (1.59%) Law
13 22 (1.52%) Presentation Skills
14 20 (1.38%) Retail
15 17 (1.17%) Marketing
16 16 (1.10%) Inclusion and Diversity
17 14 (0.96%) Electronics
18 12 (0.83%) Financial Institution
19 11 (0.76%) Billing
Job Titles
1 247 (17.02%) Analyst
2 188 (12.96%) Architect
3 176 (12.13%) Lead
4 101 (6.96%) Service Manager
5 92 (6.34%) IT Support
6 90 (6.20%) Support Engineer
7 89 (6.13%) Support Analyst
8 69 (4.76%) Senior
8 69 (4.76%) Service Architect
9 60 (4.14%) Consultant
9 60 (4.14%) Infrastructure Engineer
10 57 (3.93%) Service Analyst
11 47 (3.24%) IT Analyst
12 43 (2.96%) Administrator
13 41 (2.83%) 2nd Line Support
14 38 (2.62%) Desktop Support
15 37 (2.55%) Service Desk Analyst
16 36 (2.48%) ITIL Manager
17 35 (2.41%) IT Manager
18 32 (2.21%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.10%) REST
2 26 (1.79%) SOAP
3 20 (1.38%) .NET
4 18 (1.24%) Middleware
5 10 (0.69%) LDAP
6 9 (0.62%) ARM Templates
6 9 (0.62%) CSS
7 8 (0.55%) HTML
7 8 (0.55%) Oracle Fusion
8 7 (0.48%) AngularJS
8 7 (0.48%) Kafka
9 5 (0.34%) Elastic Stack
9 5 (0.34%) Lightning Web Components
9 5 (0.34%) Web Services
10 4 (0.28%) Ajax
10 4 (0.28%) Keycloak
10 4 (0.28%) SAML
10 4 (0.28%) Software Packaging
11 3 (0.21%) ISPF
11 3 (0.21%) RESTful
Miscellaneous
1 72 (4.96%) CMDB
2 59 (4.07%) Onboarding
3 58 (4.00%) Data Centre
4 51 (3.51%) Product Ownership
5 50 (3.45%) Management Information System
6 47 (3.24%) Enterprise Software
7 38 (2.62%) Virtual Team
8 36 (2.48%) Self-Motivation
9 34 (2.34%) PKI
10 27 (1.86%) Analytical Mindset
11 22 (1.52%) Replication
12 21 (1.45%) Hybrid Cloud
12 21 (1.45%) Mainframe
13 18 (1.24%) Cloud Native
14 17 (1.17%) Driving Licence
14 17 (1.17%) NHS
15 16 (1.10%) Video Conferencing
16 14 (0.96%) iPhone
16 14 (0.96%) Security Posture
17 13 (0.90%) Smartphone
Operating Systems
1 366 (25.22%) Windows
2 101 (6.96%) Linux
3 98 (6.75%) Windows 10
4 86 (5.93%) Windows Server
5 36 (2.48%) Mac OS
6 32 (2.21%) Unix
7 26 (1.79%) Apple iOS
8 24 (1.65%) Android
9 17 (1.17%) Red Hat Enterprise Linux
10 14 (0.96%) Windows Server 2012
11 10 (0.69%) Windows Server 2003
12 8 (0.55%) Ubuntu
12 8 (0.55%) Windows Server 2016
13 7 (0.48%) Windows Server 2019
14 6 (0.41%) CentOS
14 6 (0.41%) zOS
15 4 (0.28%) Mac OS X
15 4 (0.28%) Windows Server 2008
16 3 (0.21%) AIX
16 3 (0.21%) Solaris
Processes & Methodologies
1 519 (35.77%) Service Management
2 417 (28.74%) ITSM
3 324 (22.33%) Agile
4 311 (21.43%) Problem-Solving
5 301 (20.74%) Change Management
6 236 (16.26%) Continuous Improvement
7 228 (15.71%) Stakeholder Management
8 226 (15.58%) Service Delivery
9 178 (12.27%) Customer Service
10 177 (12.20%) Stakeholder Engagement
11 162 (11.16%) DevOps
12 139 (9.58%) Problem Management
12 139 (9.58%) Project Management
12 139 (9.58%) Service Design
13 127 (8.75%) Roadmaps
14 126 (8.68%) Project Delivery
15 111 (7.65%) Incident Management
16 102 (7.03%) Migration
17 96 (6.62%) Root Cause Analysis
18 92 (6.34%) TOGAF
Programming Languages
1 149 (10.27%) PowerShell
2 109 (7.51%) SQL
3 89 (6.13%) Python
4 28 (1.93%) JavaScript
5 26 (1.79%) Bash
6 20 (1.38%) Shell Script
7 13 (0.90%) Bicep
7 13 (0.90%) Java
8 12 (0.83%) Perl
9 6 (0.41%) Apex Code
9 6 (0.41%) C#
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 5 (0.34%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
Qualifications
1 486 (33.49%) Security Cleared
2 384 (26.46%) SC Cleared
3 229 (15.78%) Degree
4 137 (9.44%) ITIL Certification
5 95 (6.55%) Microsoft Certification
6 82 (5.65%) DV Cleared
7 50 (3.45%) Azure Certification
8 45 (3.10%) ITIL Foundation Certificate
9 41 (2.83%) Cisco Certification
10 40 (2.76%) Computer Science Degree
11 37 (2.55%) PMI Certification
12 36 (2.48%) A+ Certification
12 36 (2.48%) CCNP
13 34 (2.34%) TOGAF Certification
14 30 (2.07%) PMP
15 27 (1.86%) CISSP
15 27 (1.86%) MCSE
16 25 (1.72%) AWS Certification
16 25 (1.72%) ISEB
17 21 (1.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 126 (8.68%) SLA
2 52 (3.58%) ISO/IEC 27001
3 41 (2.83%) GDPR
4 35 (2.41%) COBIT
5 33 (2.27%) ISO/IEC 20000
6 31 (2.14%) QA
7 30 (2.07%) NIST
8 21 (1.45%) Data Quality
9 19 (1.31%) GRC
10 16 (1.10%) Cyber Essentials
11 12 (0.83%) NCSC
12 11 (0.76%) JSP 440
13 10 (0.69%) Sarbanes-Oxley
14 8 (0.55%) Accessibility
14 8 (0.55%) HMG Security Policy Framework
14 8 (0.55%) NIST 800
14 8 (0.55%) PCI DSS
14 8 (0.55%) PMO
15 6 (0.41%) ISO 22301
15 6 (0.41%) ISO 9001
System Software
1 262 (18.06%) Active Directory
2 67 (4.62%) VMware Infrastructure
3 38 (2.62%) Hyper-V
4 25 (1.72%) Virtual Desktop
5 22 (1.52%) Docker
6 11 (0.76%) VMware ESXi
7 10 (0.69%) Firmware
8 9 (0.62%) vSphere
9 7 (0.48%) Microsoft App-V
10 6 (0.41%) Brightmail
10 6 (0.41%) ISA Server
10 6 (0.41%) VMware NSX
11 5 (0.34%) Microsoft Virtual Server
11 5 (0.34%) Virtual Servers
12 4 (0.28%) Virtual Machines
13 3 (0.21%) DFS Replication
13 3 (0.21%) Job Entry Subsystem
13 3 (0.21%) Terminal Services
14 2 (0.14%) Oracle RAC
14 2 (0.14%) XenApp
Systems Management
1 94 (6.48%) SCCM
2 91 (6.27%) Microsoft Intune
3 73 (5.03%) Terraform
4 66 (4.55%) Ansible
5 45 (3.10%) Kubernetes
6 39 (2.69%) SCOM
7 32 (2.21%) OPNET
8 21 (1.45%) HP SiteScope
9 17 (1.17%) WSUS
10 16 (1.10%) Grafana
11 13 (0.90%) Prometheus
11 13 (0.90%) Red Hat Satellite
11 13 (0.90%) vCenter Server
12 10 (0.69%) Single Sign-On
13 8 (0.55%) Jamf Pro
13 8 (0.55%) Microsoft Clustering
13 8 (0.55%) Nessus
14 7 (0.48%) Active Directory Federation Services
15 5 (0.34%) FortiGate
16 4 (0.28%) NetBackup
Vendors
1 417 (28.74%) Microsoft
2 288 (19.85%) ServiceNow
3 107 (7.37%) VMware
4 97 (6.69%) Remedy
5 65 (4.48%) Cisco
5 65 (4.48%) Oracle
6 59 (4.07%) Google
7 53 (3.65%) Splunk
8 51 (3.51%) Atlassian
9 42 (2.89%) Citrix
10 40 (2.76%) Salesforce
11 34 (2.34%) SAP
12 32 (2.21%) IBM
12 32 (2.21%) Red Hat
13 22 (1.52%) Dynatrace
13 22 (1.52%) Palo Alto
14 17 (1.17%) Fortinet
14 17 (1.17%) SolarWinds
15 16 (1.10%) F5
15 16 (1.10%) Veeam