Period
to 18 October 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 18 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
UK > England
6 months to
18 Oct 2021
Same period 2020 Same period 2019
Rank 50 57 39
Rank change year-on-year +7 -18 +3
Contract jobs citing ITIL 3,068 1,116 4,207
As % of all contract jobs advertised in England 4.57% 4.20% 5.42%
As % of the Processes & Methodologies category 5.12% 4.80% 6.19%
Number of daily rates quoted 2,138 677 2,581
10th Percentile £165 £196 £150
25th Percentile £300 £323 £263
Median daily rate (50th Percentile) £438 £425 £413
Median % change year-on-year +3.00% +3.03% +3.13%
75th Percentile £544 £538 £500
90th Percentile £629 £613 £588
UK median daily rate £435 £425 £400
% change year-on-year +2.35% +6.25% -
Number of hourly rates quoted 180 75 278
10th Percentile £12.25 £12.10 £10.98
25th Percentile £13.06 £14.00 £13.47
Median hourly rate £15.13 £17.00 £18.08
Median % change year-on-year -11.03% -5.97% +16.65%
75th Percentile £21.93 £21.05 £32.13
90th Percentile £28.98 £33.70 £52.50
UK median hourly rate £15.46 £17.00 £18.70
% change year-on-year -9.06% -9.09% +20.26%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 59,957 23,239 67,971
As % of all contract IT jobs advertised in England 89.33% 87.46% 87.55%
Number of daily rates quoted 42,123 15,992 46,046
10th Percentile £318 £300 £300
25th Percentile £413 £381 £381
Median daily rate (50th Percentile) £520 £475 £475
Median % change year-on-year +9.47% - +1.60%
75th Percentile £623 £588 £575
90th Percentile £700 £675 £650
UK median daily rate £510 £475 £475
% change year-on-year +7.37% - +5.56%
Number of hourly rates quoted 1,486 653 1,906
10th Percentile £12.00 £12.00 £11.36
25th Percentile £14.43 £15.50 £14.34
Median hourly rate £24.29 £25.00 £22.50
Median % change year-on-year -2.86% +11.11% +12.50%
75th Percentile £49.25 £45.00 £46.00
90th Percentile £63.00 £55.00 £53.75
UK median hourly rate £24.80 £25.00 £22.50
% change year-on-year -0.80% +11.11% +15.38%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 18 October 2021.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 18 October 2021.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 18 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 1,101 £500 +5.26% 282
South East -5 554 £425 +6.25% 216
North of England +17 486 £400 +5.82% 286
Midlands +13 331 £410 +17.14% 175
North West +13 272 £403 +11.81% 164
South West +4 263 £450 -6.40% 100
West Midlands +9 208 £425 +8.97% 112
East of England +20 193 £238 -36.67% 86
Yorkshire +25 187 £350 -14.11% 88
East Midlands +13 123 £340 +100.00% 62
North East 0 28 £450 +28.57% 34
ITIL
UK

For the 6 months to 18 October 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 989 (32.24%) Social Skills
2 951 (31.00%) Windows
3 794 (25.88%) Microsoft
4 739 (24.09%) Service Management
5 699 (22.78%) Active Directory
6 641 (20.89%) Microsoft 365
7 614 (20.01%) Agile Software Development
8 490 (15.97%) Security Cleared
9 479 (15.61%) Azure
10 463 (15.09%) ITSM
11 415 (13.53%) Service Delivery
12 413 (13.46%) VMware
13 410 (13.36%) Finance
14 377 (12.29%) Problem-Solving
15 366 (11.93%) Change Management
16 362 (11.80%) SLA
17 358 (11.67%) ServiceNow
18 354 (11.54%) SC Cleared
19 348 (11.34%) ITIL Certification
20 332 (10.82%) Project Management
21 330 (10.76%) SQL
22 324 (10.56%) Analytical Skills
23 323 (10.53%) Windows Server
24 302 (9.84%) ITIL V3
25 297 (9.68%) Windows 10
26 285 (9.29%) Stakeholder Management
27 279 (9.09%) Incident Management
27 279 (9.09%) Public Sector
28 274 (8.93%) Service Design
29 272 (8.87%) VMware Infrastructure

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 209 (6.81%) SharePoint
2 80 (2.61%) MS Exchange
3 65 (2.12%) Confluence
4 61 (1.99%) IIS
5 33 (1.08%) Apache
6 28 (0.91%) CMS
7 24 (0.78%) Tomcat
8 23 (0.75%) Skype for Business
9 19 (0.62%) WebSphere
10 18 (0.59%) Elasticsearch
11 17 (0.55%) JBoss
12 16 (0.52%) Exchange Server 2013
13 12 (0.39%) ArcGIS
13 12 (0.39%) nginx
14 10 (0.33%) Oracle SOA Suite
14 10 (0.33%) SharePoint 2010
15 9 (0.29%) Documentum
15 9 (0.29%) IBM Notes
15 9 (0.29%) SAS
15 9 (0.29%) WebLogic
Applications
1 267 (8.70%) Microsoft Office
2 135 (4.40%) Microsoft Excel
3 52 (1.69%) Microsoft PowerPoint
4 43 (1.40%) MS Visio
5 36 (1.17%) Microsoft Project
6 12 (0.39%) Photoshop
7 7 (0.23%) Chatbot
8 6 (0.20%) Spreadsheet
9 3 (0.098%) Adobe Creative Suite
10 2 (0.065%) InfoPath
11 1 (0.033%) ProjectWise
Business Applications
1 31 (1.01%) Remedy ITSM
2 15 (0.49%) SAP S/4HANA
3 12 (0.39%) Dynamics CRM
3 12 (0.39%) Salesforce.com CRM
4 9 (0.29%) Oracle Financials
5 7 (0.23%) Oracle EBS
6 6 (0.20%) BusinessWorks
6 6 (0.20%) Cloudability
6 6 (0.20%) Oracle Applications
6 6 (0.20%) Sentinel
7 5 (0.16%) Remedy AR System
8 4 (0.13%) SAP MM
9 3 (0.098%) Dynamics NAV
9 3 (0.098%) Minerva
9 3 (0.098%) Oracle Procure-to-Pay
9 3 (0.098%) Primavera
9 3 (0.098%) SAP MDM
9 3 (0.098%) SAP SD
10 2 (0.065%) Oracle Cash Management
10 2 (0.065%) Oracle Receivables
Cloud Services
1 641 (20.89%) Microsoft 365
2 479 (15.61%) Azure
3 263 (8.57%) AWS
4 104 (3.39%) SaaS
5 92 (3.00%) PaaS
6 90 (2.93%) IaaS
7 75 (2.44%) Azure Active Directory
8 69 (2.25%) Power Platform
9 53 (1.73%) GCP
10 38 (1.24%) GitHub
11 32 (1.04%) OneDrive
12 28 (0.91%) Mimecast
13 24 (0.78%) Cloud Computing
14 23 (0.75%) Amazon EC2
15 22 (0.72%) Virtual Private Cloud
16 21 (0.68%) Amazon CloudWatch
17 20 (0.65%) AWS CloudFormation
18 19 (0.62%) AWS Lambda
18 19 (0.62%) PowerApps
19 17 (0.55%) Dynamics 365
Communications & Networking
1 249 (8.12%) Firewall
2 165 (5.38%) DNS
3 136 (4.43%) WAN
4 129 (4.20%) LAN
5 128 (4.17%) DHCP
6 119 (3.88%) VPN
7 99 (3.23%) TCP/IP
8 72 (2.35%) Wi-Fi
9 66 (2.15%) Network Security
10 63 (2.05%) VoIP
11 61 (1.99%) Wireless
12 53 (1.73%) SAN
13 49 (1.60%) Skype
14 41 (1.34%) Internet
15 38 (1.24%) SSL
16 32 (1.04%) Unified Communications
17 30 (0.98%) HTTP
17 30 (0.98%) Remote Desktop
18 27 (0.88%) MPLS
19 25 (0.81%) SD-WAN
Database & Business Intelligence
1 159 (5.18%) SQL Server
2 53 (1.73%) Oracle Database
2 53 (1.73%) Power BI
3 42 (1.37%) MySQL
4 35 (1.14%) Data Warehouse
5 29 (0.95%) Relational Database
6 24 (0.78%) PostgreSQL
7 18 (0.59%) Azure SQL Database
7 18 (0.59%) Big Data
8 17 (0.55%) GIS
9 14 (0.46%) Oracle Reports
9 14 (0.46%) Tableau
10 13 (0.42%) BusinessObjects
11 12 (0.39%) RDBMS
12 11 (0.36%) DB2
12 11 (0.36%) Oracle Database 12c
12 11 (0.36%) SQL Server Integration Services
13 10 (0.33%) Data Lake
13 10 (0.33%) Oracle Database 11g
13 10 (0.33%) SQL Server 2008
Development Applications
1 147 (4.79%) JIRA
2 54 (1.76%) Git (software)
3 50 (1.63%) Jenkins
4 22 (0.72%) Artifactory
4 22 (0.72%) GitLab
5 19 (0.62%) Subversion
6 18 (0.59%) Bitbucket
7 11 (0.36%) Visual Studio
8 10 (0.33%) Eclipse
9 7 (0.23%) Oracle APEX
10 5 (0.16%) Visual Studio Team System
11 4 (0.13%) MSI
11 4 (0.13%) Selenium
11 4 (0.13%) Sonatype Nexus
12 3 (0.098%) JMeter
12 3 (0.098%) Team Foundation Server
12 3 (0.098%) TestDirector
12 3 (0.098%) Vagrant
13 2 (0.065%) CA Gen
13 2 (0.065%) Cypress.io
General
1 989 (32.24%) Social Skills
2 410 (13.36%) Finance
3 324 (10.56%) Analytical Skills
4 279 (9.09%) Public Sector
5 138 (4.50%) Telecoms
6 108 (3.52%) Banking
7 94 (3.06%) Retail
8 79 (2.57%) Presentation Skills
9 72 (2.35%) Legal
10 61 (1.99%) Organisational Skills
11 52 (1.69%) Marketing
12 51 (1.66%) Influencing Skills
13 48 (1.56%) Law
14 47 (1.53%) Documentation Skills
15 46 (1.50%) Manufacturing
16 33 (1.08%) Billing
17 31 (1.01%) Financial Institution
17 31 (1.01%) Investment Banking
18 29 (0.95%) Electronics
19 27 (0.88%) Front Office
Job Titles
1 650 (21.19%) Analyst
2 348 (11.34%) Service Manager
3 295 (9.62%) Architect
4 286 (9.32%) Service Analyst
5 241 (7.86%) Service Desk Analyst
6 164 (5.35%) Support Engineer
7 149 (4.86%) Support Analyst
8 145 (4.73%) Infrastructure Engineer
9 133 (4.34%) Consultant
10 130 (4.24%) Transition Manager
11 127 (4.14%) IT Manager
12 122 (3.98%) Service Transition Manager
13 117 (3.81%) Delivery Manager
13 117 (3.81%) Project Manager
14 116 (3.78%) IT Support
15 106 (3.46%) IT Analyst
16 104 (3.39%) Solutions Architect
17 98 (3.19%) 2nd Line Support
17 98 (3.19%) Service Delivery Manager
18 77 (2.51%) Network Engineer
Libraries, Frameworks & Software Standards
1 89 (2.90%) Middleware
2 78 (2.54%) .NET
3 70 (2.28%) Web Services
4 55 (1.79%) HTML
5 50 (1.63%) JSON
6 47 (1.53%) XML
7 36 (1.17%) CSS
8 32 (1.04%) LDAP
8 32 (1.04%) Oracle Fusion
8 32 (1.04%) REST
9 21 (0.68%) SOAP
10 20 (0.65%) AngularJS
10 20 (0.65%) YAML
11 15 (0.49%) ARM Templates
12 14 (0.46%) HTML5
13 13 (0.42%) Ajax
13 13 (0.42%) ASP.NET
14 12 (0.39%) OAuth
15 11 (0.36%) OpenID
16 9 (0.29%) OAuth2
Miscellaneous
1 147 (4.79%) Data Centre
2 137 (4.47%) Self-Motivation
3 136 (4.43%) Management Information System
4 109 (3.55%) CMDB
5 79 (2.57%) NHS
6 52 (1.69%) Public Cloud
7 51 (1.66%) Clustering
8 43 (1.40%) PKI
9 41 (1.34%) Driving Licence
10 40 (1.30%) Video Conferencing
11 38 (1.24%) User Experience
12 37 (1.21%) Virtual Team
13 30 (0.98%) Hybrid Cloud
14 29 (0.95%) Data Protection Act
15 28 (0.91%) Replication
16 22 (0.72%) Data Structures
17 20 (0.65%) Hedge funds
17 20 (0.65%) Private Cloud
18 19 (0.62%) Mainframe
19 18 (0.59%) Enterprise Software
Operating Systems
1 951 (31.00%) Windows
2 323 (10.53%) Windows Server
3 297 (9.68%) Windows 10
4 257 (8.38%) Linux
5 140 (4.56%) Windows 7
6 119 (3.88%) Windows Server 2012
7 103 (3.36%) Unix
8 80 (2.61%) Windows Server 2016
9 52 (1.69%) Windows Server 2008
10 51 (1.66%) Android
11 48 (1.56%) Red Hat Enterprise Linux
12 43 (1.40%) Apple iOS
13 41 (1.34%) Windows Server 2019
14 31 (1.01%) Mac OS
15 24 (0.78%) Windows 8
16 22 (0.72%) AIX
17 16 (0.52%) Solaris
17 16 (0.52%) Windows Server 2003
17 16 (0.52%) Windows XP
18 13 (0.42%) CentOS
Processes & Methodologies
1 739 (24.09%) Service Management
2 614 (20.01%) Agile Software Development
3 463 (15.09%) ITSM
4 415 (13.53%) Service Delivery
5 377 (12.29%) Problem-Solving
6 366 (11.93%) Change Management
7 332 (10.82%) Project Management
8 302 (9.84%) ITIL V3
9 285 (9.29%) Stakeholder Management
10 279 (9.09%) Incident Management
11 274 (8.93%) Service Design
12 264 (8.60%) DevOps
13 240 (7.82%) Migration
13 240 (7.82%) PRINCE2
14 230 (7.50%) Problem Management
15 225 (7.33%) Project Delivery
16 198 (6.45%) Configuration Management
17 192 (6.26%) Infrastructure Engineering
18 154 (5.02%) TOGAF
19 139 (4.53%) Continuous Improvement
Programming Languages
1 330 (10.76%) SQL
2 254 (8.28%) PowerShell
3 125 (4.07%) Python
4 79 (2.57%) Java
5 65 (2.12%) JavaScript
6 59 (1.92%) C
7 51 (1.66%) C#
8 48 (1.56%) Bash Shell
8 48 (1.56%) Shell Script
9 27 (0.88%) Perl
10 25 (0.81%) VBScript
11 21 (0.68%) C++
11 21 (0.68%) VB
12 16 (0.52%) VB.NET
13 14 (0.46%) PL/SQL
14 13 (0.42%) R
15 12 (0.39%) PHP
16 11 (0.36%) Ruby
17 9 (0.29%) T-SQL
18 8 (0.26%) VBA
Qualifications
1 490 (15.97%) Security Cleared
2 354 (11.54%) SC Cleared
3 348 (11.34%) ITIL Certification
4 226 (7.37%) Degree
5 176 (5.74%) Microsoft Certification
6 161 (5.25%) Cisco Certification
7 114 (3.72%) CCNA
8 111 (3.62%) DV Cleared
9 88 (2.87%) MCP
10 86 (2.80%) MCSE
11 79 (2.57%) ITIL Foundation Certificate
12 61 (1.99%) MCSA
13 59 (1.92%) TOGAF Certification
14 54 (1.76%) CCNP
15 51 (1.66%) BPSS Clearance
16 46 (1.50%) CISSP
17 37 (1.21%) PMI Certification
18 32 (1.04%) CISM
19 30 (0.98%) PMP
20 28 (0.91%) A+ Certification
Quality Assurance & Compliance
1 362 (11.80%) SLA
2 88 (2.87%) ISO/IEC 27001
3 82 (2.67%) COBIT
4 79 (2.57%) GDPR
5 56 (1.83%) QA
6 37 (1.21%) PCI DSS
7 35 (1.14%) PMO
8 32 (1.04%) NIST
9 30 (0.98%) ISO/IEC 20000
10 23 (0.75%) Data Quality
11 21 (0.68%) Sarbanes-Oxley
12 13 (0.42%) Disclosure Scotland
12 13 (0.42%) ISO 22301
13 11 (0.36%) GRC
14 10 (0.33%) ISO 9001
15 9 (0.29%) ITGC
16 6 (0.20%) Accessibility
16 6 (0.20%) Cyber Essentials
17 5 (0.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
18 4 (0.13%) HMG Security Policy Framework
System Software
1 699 (22.78%) Active Directory
2 272 (8.87%) VMware Infrastructure
3 70 (2.28%) Hyper-V
4 59 (1.92%) vSphere
5 58 (1.89%) Docker
6 48 (1.56%) VMware ESXi
7 45 (1.47%) VMware NSX
8 41 (1.34%) Virtual Machines
9 36 (1.17%) Virtual Desktop
10 33 (1.08%) XenApp
11 32 (1.04%) Virtual Servers
12 20 (0.65%) Microsoft App-V
12 20 (0.65%) XenDesktop
13 13 (0.42%) Microsoft Virtual Server
14 11 (0.36%) Firmware
15 10 (0.33%) BitLocker
15 10 (0.33%) Oracle RAC
16 9 (0.29%) DFS Replication
16 9 (0.29%) NFS
17 8 (0.26%) VMware Workstation
Systems Management
1 217 (7.07%) SCCM
2 115 (3.75%) Ansible
3 75 (2.44%) Microsoft Intune
4 61 (1.99%) Terraform
5 55 (1.79%) Puppet
6 51 (1.66%) Kubernetes
7 37 (1.21%) Active Directory Federation Services
7 37 (1.21%) vRealize
8 31 (1.01%) Opscode Chef
9 29 (0.95%) Microsoft Clustering
9 29 (0.95%) SCOM
10 28 (0.91%) Single Sign-On
11 25 (0.81%) BladeLogic
12 21 (0.68%) WSUS
13 20 (0.65%) AirWatch
14 19 (0.62%) Cisco CUCM
14 19 (0.62%) ITRS Geneos
14 19 (0.62%) Tivoli
15 18 (0.59%) vCenter Server
16 16 (0.52%) SCVMM
Vendors
1 794 (25.88%) Microsoft
2 413 (13.46%) VMware
3 358 (11.67%) ServiceNow
4 268 (8.74%) Cisco
5 208 (6.78%) Citrix
6 196 (6.39%) Oracle
7 113 (3.68%) HP
8 96 (3.13%) SAP
9 74 (2.41%) CheckPoint
10 64 (2.09%) Dell
11 58 (1.89%) BMC
11 58 (1.89%) IBM
12 54 (1.76%) Red Hat
13 53 (1.73%) Remedy
14 47 (1.53%) Apple
15 45 (1.47%) Atlassian
16 44 (1.43%) Palo Alto
16 44 (1.43%) Salesforce.com
17 41 (1.34%) Splunk
18 39 (1.27%) SolarWinds