ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 31 January 2026, with comparisons to the same periods in the previous two years.

6 months to
31 Jan 2026
Same period 2025 Same period 2024
Rank 50 43 33
Rank change year-on-year -7 -10 +15
Contract jobs citing ITIL 1,465 1,241 1,977
As % of all contract jobs in England 4.43% 4.68% 5.20%
As % of the Processes & Methodologies category 5.05% 5.23% 5.94%
Number of daily rates quoted 953 724 1,355
10th Percentile £190 £200 £206
25th Percentile £313 £277 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £700 £693 £700
UK median daily rate £475 £467 £500
% change year-on-year +1.82% -6.70% +9.29%
Number of hourly rates quoted 94 52 126
10th Percentile £16.89 £15.52 £13.41
25th Percentile £18.50 £19.99 £14.16
Median hourly rate £23.66 £25.56 £18.22
Median % change year-on-year -7.45% +40.28% +17.56%
75th Percentile £45.46 £35.50 £32.38
90th Percentile £60.00 £68.69 £60.13
UK median hourly rate £22.27 £24.83 £17.95
% change year-on-year -10.33% +38.37% +15.77%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 29,029 23,736 33,256
As % of all contract IT jobs advertised in England 87.78% 89.47% 87.52%
Number of daily rates quoted 18,558 14,524 22,275
10th Percentile £305 £310 £300
25th Percentile £410 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £643 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,797 756 1,886
10th Percentile £15.00 £15.62 £13.69
25th Percentile £17.87 £20.75 £17.00
Median hourly rate £25.15 £34.31 £36.42
Median % change year-on-year -26.69% -5.80% +4.05%
75th Percentile £60.00 £63.75 £62.50
90th Percentile £70.00 £75.00 £73.88
UK median hourly rate £25.15 £32.50 £35.96
% change year-on-year -22.62% -9.62% +12.38%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 31 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 31 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 31 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -43 403 £475 -5.70% 122
South East -1 309 £433 -3.89% 180
South West +5 249 £555 +11.00% 80
North of England -17 247 £450 +12.50% 106
North West -8 147 £461 +15.13% 57
Midlands -7 146 £410 -2.38% 83
West Midlands -9 109 £400 -11.11% 49
East of England -3 97 £363 -14.71% 43
Yorkshire -11 80 £450 +5.88% 35
East Midlands -11 37 £419 +35.08% 34
North East -16 20 £450 -6.01% 15
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 109 (7.44%) SharePoint
2 86 (5.87%) Microsoft Exchange
3 84 (5.73%) Confluence
4 30 (2.05%) Skype for Business
5 13 (0.89%) Mattermost
6 12 (0.82%) IIS
7 10 (0.68%) Exchange Server 2013
8 8 (0.55%) Apache
9 3 (0.20%) CICS
9 3 (0.20%) Exchange Server 2003
9 3 (0.20%) Exchange Server 2007
9 3 (0.20%) Exchange Server 2010
9 3 (0.20%) Office Communications Server
9 3 (0.20%) SharePoint Server
10 2 (0.14%) ArcGIS
10 2 (0.14%) CMS
10 2 (0.14%) Mule
10 2 (0.14%) Oracle Spatial
10 2 (0.14%) SAS
11 1 (0.068%) Oracle Workflow
Applications
1 133 (9.08%) Microsoft Office
2 44 (3.00%) Microsoft Excel
3 38 (2.59%) Microsoft Project
4 28 (1.91%) Microsoft PowerPoint
5 18 (1.23%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.20%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 49 (3.34%) Remedy ITSM
2 24 (1.64%) Oracle EBS
3 9 (0.61%) Dynamics CRM
4 8 (0.55%) Maximo
5 7 (0.48%) SAP S/4HANA
6 6 (0.41%) assyst
7 5 (0.34%) Oracle General Ledger
8 4 (0.27%) Oracle Payables
8 4 (0.27%) Oracle Receivables
9 3 (0.20%) Kondor
9 3 (0.20%) Oracle EBS R12
10 2 (0.14%) DELMIA
10 2 (0.14%) Oracle Cash Management
10 2 (0.14%) Oracle FAH
10 2 (0.14%) Oracle Financials
10 2 (0.14%) Oracle Subledger Accounting
10 2 (0.14%) SystmOne
11 1 (0.068%) OPENHousing
11 1 (0.068%) Orchard Housing
11 1 (0.068%) Salesforce CRM
Cloud Services
1 340 (23.21%) Azure
2 225 (15.36%) Microsoft 365
3 184 (12.56%) AWS
4 98 (6.69%) Entra ID
5 87 (5.94%) GCP
6 50 (3.41%) SaaS
7 45 (3.07%) OneDrive
8 44 (3.00%) Power Platform
9 42 (2.87%) Azure DevOps
10 23 (1.57%) Google Workspace
11 22 (1.50%) IaaS
11 22 (1.50%) PaaS
12 19 (1.30%) PowerApps
13 16 (1.09%) Azure Monitor
13 16 (1.09%) GitHub
13 16 (1.09%) OpenShift
14 15 (1.02%) AWS CloudFormation
14 15 (1.02%) Azure ExpressRoute
15 14 (0.96%) Dynamics 365
15 14 (0.96%) Serverless
Communications & Networking
1 111 (7.58%) DNS
2 100 (6.83%) VPN
3 99 (6.76%) Firewall
4 87 (5.94%) DHCP
5 60 (4.10%) WAN
6 55 (3.75%) LAN
6 55 (3.75%) TCP/IP
7 37 (2.53%) SD-WAN
8 32 (2.18%) Skype
9 27 (1.84%) Wi-Fi
10 26 (1.77%) VLAN
11 24 (1.64%) Network Security
12 22 (1.50%) VoIP
13 21 (1.43%) SAN
14 15 (1.02%) Wireless
15 14 (0.96%) Unified Communications
16 12 (0.82%) BGP
16 12 (0.82%) SSH
17 10 (0.68%) OSPF
18 9 (0.61%) IPv4
Database & Business Intelligence
1 29 (1.98%) Power BI
2 18 (1.23%) SQL Server
3 14 (0.96%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 6 (0.41%) Metadata
6 5 (0.34%) Amazon Aurora
6 5 (0.34%) Oracle Reports
6 5 (0.34%) Star Schema
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Lake
7 4 (0.27%) Data Warehouse
7 4 (0.27%) Oracle Database
7 4 (0.27%) Redis
7 4 (0.27%) Relational Database
8 3 (0.20%) DB2
8 3 (0.20%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) Data Mining
9 2 (0.14%) SQL Server Reporting Services
Development Applications
1 144 (9.83%) JIRA
2 20 (1.37%) Jenkins
3 12 (0.82%) GitLab
4 10 (0.68%) Git
5 6 (0.41%) MSI
6 3 (0.20%) AdminStudio
6 3 (0.20%) IBM UrbanCode
6 3 (0.20%) InstallShield
6 3 (0.20%) JMeter
6 3 (0.20%) Liquibase
6 3 (0.20%) Postman
6 3 (0.20%) Rational DOORS
6 3 (0.20%) Sonatype Nexus
7 2 (0.14%) Bitbucket
7 2 (0.14%) git-flow
7 2 (0.14%) JUnit
7 2 (0.14%) Mockito
8 1 (0.068%) Oracle Forms
8 1 (0.068%) Toad
8 1 (0.068%) Visual Studio
General
1 629 (42.94%) Social Skills
2 252 (17.20%) Analytical Skills
3 238 (16.25%) Finance
4 183 (12.49%) Public Sector
5 66 (4.51%) Military
6 61 (4.16%) Organisational Skills
7 60 (4.10%) Banking
7 60 (4.10%) Telecoms
8 50 (3.41%) Legal
9 46 (3.14%) Documentation Skills
10 33 (2.25%) Influencing Skills
11 27 (1.84%) Manufacturing
12 26 (1.77%) Retail
13 23 (1.57%) Law
14 20 (1.37%) Presentation Skills
15 16 (1.09%) Marketing
16 14 (0.96%) Inclusion and Diversity
17 12 (0.82%) Electronics
17 12 (0.82%) Local Government
18 9 (0.61%) Billing
Job Titles
1 241 (16.45%) Analyst
2 180 (12.29%) Lead
3 176 (12.01%) Architect
4 114 (7.78%) Service Manager
5 95 (6.48%) IT Support
6 91 (6.21%) Support Engineer
7 88 (6.01%) Support Analyst
8 66 (4.51%) Senior
9 65 (4.44%) Consultant
9 65 (4.44%) Service Analyst
10 58 (3.96%) Infrastructure Engineer
11 47 (3.21%) IT Analyst
11 47 (3.21%) Service Architect
12 45 (3.07%) Service Desk Analyst
13 40 (2.73%) IT Manager
14 39 (2.66%) 2nd Line Support
15 38 (2.59%) Technical Support
16 37 (2.53%) Administrator
17 36 (2.46%) Desktop Support
18 35 (2.39%) IT Engineer
Libraries, Frameworks & Software Standards
1 46 (3.14%) REST
2 26 (1.77%) SOAP
3 17 (1.16%) .NET
4 16 (1.09%) Middleware
5 13 (0.89%) LDAP
6 11 (0.75%) ARM Templates
7 9 (0.61%) CSS
8 8 (0.55%) HTML
8 8 (0.55%) Oracle Fusion
9 7 (0.48%) Elastic Stack
9 7 (0.48%) Kafka
10 6 (0.41%) AngularJS
11 5 (0.34%) Ajax
12 4 (0.27%) Keycloak
12 4 (0.27%) SAML
12 4 (0.27%) Software Packaging
13 3 (0.20%) ISPF
13 3 (0.20%) Microsoft Graph
13 3 (0.20%) OAuth
13 3 (0.20%) RabbitMQ
Miscellaneous
1 78 (5.32%) CMDB
2 68 (4.64%) Onboarding
3 56 (3.82%) Product Ownership
4 52 (3.55%) Data Centre
5 48 (3.28%) Management Information System
6 42 (2.87%) Enterprise Software
7 41 (2.80%) Virtual Team
8 39 (2.66%) Self-Motivation
9 30 (2.05%) PKI
10 28 (1.91%) Analytical Mindset
11 22 (1.50%) Cloud Native
12 20 (1.37%) Hybrid Cloud
13 19 (1.30%) Driving Licence
13 19 (1.30%) Mainframe
14 18 (1.23%) NHS
15 17 (1.16%) Replication
16 15 (1.02%) PMI
16 15 (1.02%) Smartphone
17 14 (0.96%) Video Conferencing
18 13 (0.89%) iPhone
Operating Systems
1 370 (25.26%) Windows
2 108 (7.37%) Windows 10
3 106 (7.24%) Linux
4 80 (5.46%) Windows Server
5 33 (2.25%) Mac OS
6 29 (1.98%) Apple iOS
7 26 (1.77%) Android
8 24 (1.64%) Unix
9 17 (1.16%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 8 (0.55%) Ubuntu
11 8 (0.55%) Windows Server 2019
12 7 (0.48%) Windows Server 2003
13 6 (0.41%) Windows Server 2016
13 6 (0.41%) zOS
14 4 (0.27%) CentOS
14 4 (0.27%) Windows Server 2008
15 3 (0.20%) AIX
15 3 (0.20%) Debian
16 2 (0.14%) Solaris
Processes & Methodologies
1 504 (34.40%) Service Management
2 434 (29.62%) ITSM
3 338 (23.07%) Problem-Solving
4 325 (22.18%) Agile
5 298 (20.34%) Change Management
6 252 (17.20%) Continuous Improvement
7 235 (16.04%) Stakeholder Management
8 234 (15.97%) Service Delivery
9 199 (13.58%) Customer Service
10 189 (12.90%) Stakeholder Engagement
11 161 (10.99%) DevOps
12 153 (10.44%) Problem Management
13 134 (9.15%) Project Management
14 131 (8.94%) Roadmaps
15 122 (8.33%) Incident Management
16 120 (8.19%) Service Design
17 113 (7.71%) Migration
18 104 (7.10%) Project Delivery
19 102 (6.96%) Root Cause Analysis
20 99 (6.76%) TOGAF
Programming Languages
1 153 (10.44%) PowerShell
2 98 (6.69%) SQL
3 86 (5.87%) Python
4 31 (2.12%) JavaScript
5 28 (1.91%) Bash
6 19 (1.30%) Shell Script
7 16 (1.09%) Java
8 13 (0.89%) Perl
9 12 (0.82%) Bicep
10 6 (0.41%) C#
10 6 (0.41%) JCL
10 6 (0.41%) REXX
10 6 (0.41%) VBScript
11 5 (0.34%) Groovy
12 3 (0.20%) Assembly Language
12 3 (0.20%) COBOL
12 3 (0.20%) HLASM
12 3 (0.20%) PL/SQL
13 2 (0.14%) PHP
13 2 (0.14%) VB.NET
Qualifications
1 473 (32.29%) Security Cleared
2 363 (24.78%) SC Cleared
3 219 (14.95%) Degree
4 145 (9.90%) ITIL Certification
5 104 (7.10%) DV Cleared
6 84 (5.73%) Microsoft Certification
7 47 (3.21%) Azure Certification
8 45 (3.07%) ITIL Foundation Certificate
9 44 (3.00%) Computer Science Degree
9 44 (3.00%) PMI Certification
10 39 (2.66%) Cisco Certification
11 35 (2.39%) PMP
11 35 (2.39%) TOGAF Certification
12 33 (2.25%) CCNP
13 32 (2.18%) A+ Certification
14 31 (2.12%) ISEB
15 22 (1.50%) AWS Certification
15 22 (1.50%) PRINCE2 Practitioner
16 21 (1.43%) CISSP
16 21 (1.43%) MCSE
Quality Assurance & Compliance
1 128 (8.74%) SLA
2 57 (3.89%) ISO/IEC 27001
3 44 (3.00%) COBIT
4 37 (2.53%) GDPR
5 32 (2.18%) NIST
6 29 (1.98%) QA
7 22 (1.50%) Data Quality
8 21 (1.43%) GRC
9 18 (1.23%) Cyber Essentials
10 14 (0.96%) NCSC
11 12 (0.82%) Sarbanes-Oxley
12 11 (0.75%) JSP 440
13 10 (0.68%) ISO/IEC 20000
14 9 (0.61%) PCI DSS
15 8 (0.55%) HMG Security Policy Framework
15 8 (0.55%) NIST 800
15 8 (0.55%) PMO
16 7 (0.48%) Accessibility
17 6 (0.41%) Actionable Recommendations
17 6 (0.41%) ISO 22301
System Software
1 285 (19.45%) Active Directory
2 72 (4.91%) VMware Infrastructure
3 38 (2.59%) Hyper-V
4 25 (1.71%) Docker
4 25 (1.71%) Virtual Desktop
5 12 (0.82%) vSphere
6 8 (0.55%) VMware ESXi
7 7 (0.48%) Firmware
7 7 (0.48%) Microsoft App-V
8 6 (0.41%) VMware NSX
9 5 (0.34%) Microsoft Virtual Server
9 5 (0.34%) Virtual Machines
9 5 (0.34%) Virtual Servers
10 4 (0.27%) BitLocker
11 3 (0.20%) Brightmail
11 3 (0.20%) DFS Replication
11 3 (0.20%) ISA Server
11 3 (0.20%) Job Entry Subsystem
12 2 (0.14%) NFS
12 2 (0.14%) XenApp
Systems Management
1 106 (7.24%) Microsoft Intune
2 97 (6.62%) SCCM
3 74 (5.05%) Terraform
4 66 (4.51%) Ansible
5 51 (3.48%) Kubernetes
6 39 (2.66%) SCOM
7 32 (2.18%) OPNET
8 21 (1.43%) HP SiteScope
9 18 (1.23%) Grafana
9 18 (1.23%) WSUS
10 14 (0.96%) Prometheus
11 13 (0.89%) Red Hat Satellite
12 11 (0.75%) vCenter Server
13 10 (0.68%) Single Sign-On
14 9 (0.61%) Jamf Pro
15 7 (0.48%) Active Directory Federation Services
16 6 (0.41%) FortiGate
17 5 (0.34%) Microsoft Clustering
17 5 (0.34%) vRealize
18 4 (0.27%) Rancher
Vendors
1 406 (27.71%) Microsoft
2 281 (19.18%) ServiceNow
3 118 (8.05%) VMware
4 94 (6.42%) Remedy
5 62 (4.23%) Google
6 60 (4.10%) Cisco
7 58 (3.96%) Oracle
8 50 (3.41%) Splunk
9 49 (3.34%) Atlassian
10 38 (2.59%) Citrix
11 33 (2.25%) SAP
12 30 (2.05%) Red Hat
12 30 (2.05%) Salesforce
13 28 (1.91%) IBM
14 26 (1.77%) Dynatrace
15 22 (1.50%) Palo Alto
16 20 (1.37%) SolarWinds
17 19 (1.30%) Fortinet
18 17 (1.16%) BMC
18 17 (1.16%) Veeam