ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 10 March 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 53 42 36
Rank change year-on-year -11 -6 +7
Contract jobs citing ITIL 1,567 1,194 1,906
As % of all contract jobs in England 4.33% 4.82% 5.00%
As % of the Processes & Methodologies category 5.00% 5.33% 5.76%
Number of daily rates quoted 1,022 727 1,292
10th Percentile £205 £204 £208
25th Percentile £350 £293 £350
Median daily rate (50th Percentile) £492 £475 £500
Median % change year-on-year +3.58% -5.00% +5.26%
75th Percentile £600 £600 £600
90th Percentile £700 £688 £688
UK median daily rate £488 £475 £500
% change year-on-year +2.63% -5.00% +6.43%
Number of hourly rates quoted 100 50 145
10th Percentile £17.24 £15.40 £13.59
25th Percentile £18.50 £18.97 £14.16
Median hourly rate £31.05 £23.80 £17.50
Median % change year-on-year +30.46% +36.00% -2.78%
75th Percentile £60.00 £36.50 £25.00
90th Percentile £84.13 £68.23 £52.25
UK median hourly rate £25.15 £23.80 £17.14
% change year-on-year +5.67% +38.86% -4.78%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,340 22,420 33,107
As % of all contract IT jobs advertised in England 86.60% 90.56% 86.93%
Number of daily rates quoted 20,068 14,466 21,877
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,932 799 2,164
10th Percentile £15.25 £15.26 £13.02
25th Percentile £18.84 £21.00 £16.06
Median hourly rate £30.00 £34.50 £32.50
Median % change year-on-year -13.04% +6.15% -8.84%
75th Percentile £65.00 £65.00 £58.53
90th Percentile £74.26 £77.25 £71.83
UK median hourly rate £29.61 £32.50 £32.50
% change year-on-year -8.89% - -7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 10 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 10 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 10 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -37 455 £488 -6.25% 102
South East +3 358 £475 +2.70% 203
North of England -17 254 £475 +18.75% 111
South West +4 231 £575 +15.00% 52
Midlands -14 161 £420 -8.20% 93
North West -5 156 £563 +50.00% 66
West Midlands -17 124 £415 -12.63% 54
East of England -11 93 £363 -15.70% 50
Yorkshire -23 77 £450 +5.88% 30
East Midlands -18 37 £425 +32.81% 39
North East -8 21 £450 +35.34% 15
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 88 (5.62%) Confluence
1 88 (5.62%) SharePoint
2 75 (4.79%) Microsoft Exchange
3 11 (0.70%) IIS
4 8 (0.51%) Apache
5 7 (0.45%) Mattermost
6 5 (0.32%) Skype for Business
7 4 (0.26%) Adobe Experience Manager
8 3 (0.19%) CICS
9 2 (0.13%) ArcGIS
9 2 (0.13%) CMS
9 2 (0.13%) Oracle Spatial
9 2 (0.13%) Oracle Workflow
9 2 (0.13%) SAS
10 1 (0.064%) Drupal
10 1 (0.064%) Exchange Server 2013
10 1 (0.064%) Mule
10 1 (0.064%) nginx
10 1 (0.064%) Oracle Application Server
10 1 (0.064%) WordPress
Applications
1 98 (6.25%) Microsoft Office
2 40 (2.55%) Microsoft Project
3 36 (2.30%) Microsoft Excel
4 17 (1.08%) Microsoft PowerPoint
5 14 (0.89%) MS Visio
6 5 (0.32%) Acrobat
7 3 (0.19%) Oracle Smart View
8 2 (0.13%) Chatbot
9 1 (0.064%) Spreadsheet
9 1 (0.064%) Trello
Business Applications
1 44 (2.81%) Remedy ITSM
2 24 (1.53%) Oracle EBS
3 7 (0.45%) Maximo
4 5 (0.32%) Dynamics CRM
4 5 (0.32%) SAP S/4HANA
5 4 (0.26%) assyst
5 4 (0.26%) Oracle General Ledger
5 4 (0.26%) Oracle Payables
5 4 (0.26%) Oracle Receivables
6 2 (0.13%) DELMIA
6 2 (0.13%) Kondor
6 2 (0.13%) Oracle Cash Management
6 2 (0.13%) Oracle EBS R12
6 2 (0.13%) Primavera
6 2 (0.13%) SystmOne
7 1 (0.064%) iTrent
7 1 (0.064%) Oracle Assets
7 1 (0.064%) Oracle FAH
7 1 (0.064%) Oracle Subledger Accounting
7 1 (0.064%) Orchard Housing
Cloud Services
1 355 (22.65%) Azure
2 227 (14.49%) Microsoft 365
3 191 (12.19%) AWS
4 108 (6.89%) Entra ID
5 93 (5.93%) GCP
6 58 (3.70%) Power Platform
7 55 (3.51%) Azure DevOps
8 51 (3.25%) SaaS
9 33 (2.11%) OneDrive
10 26 (1.66%) IaaS
11 25 (1.60%) Google Workspace
12 24 (1.53%) PaaS
13 22 (1.40%) GitHub
14 17 (1.08%) PowerApps
15 16 (1.02%) Azure Monitor
15 16 (1.02%) OpenShift
15 16 (1.02%) Serverless
16 15 (0.96%) AWS CloudFormation
17 14 (0.89%) AWS Lambda
17 14 (0.89%) Datadog
Communications & Networking
1 125 (7.98%) Firewall
2 103 (6.57%) DNS
3 100 (6.38%) VPN
4 76 (4.85%) DHCP
5 75 (4.79%) WAN
6 70 (4.47%) LAN
7 55 (3.51%) TCP/IP
8 44 (2.81%) SD-WAN
9 40 (2.55%) Network Security
10 35 (2.23%) Wi-Fi
11 25 (1.60%) SAN
12 24 (1.53%) BGP
13 22 (1.40%) OSPF
14 20 (1.28%) VoIP
15 19 (1.21%) VLAN
16 15 (0.96%) Wireless
17 14 (0.89%) BIG-IP
17 14 (0.89%) SSL
18 13 (0.83%) VXLAN
19 12 (0.77%) MPLS
Database & Business Intelligence
1 41 (2.62%) Power BI
2 39 (2.49%) SQL Server
3 17 (1.08%) Tableau
4 13 (0.83%) Oracle Database
4 13 (0.83%) PostgreSQL
5 11 (0.70%) Amazon RDS
6 9 (0.57%) Data Warehouse
7 8 (0.51%) SQL Server Integration Services
8 6 (0.38%) Metadata
9 5 (0.32%) Azure SQL Database
9 5 (0.32%) MySQL
9 5 (0.32%) Oracle Database 12c
9 5 (0.32%) Oracle Reports
9 5 (0.32%) Star Schema
10 4 (0.26%) Amazon Aurora
10 4 (0.26%) Data Lake
10 4 (0.26%) Redis
10 4 (0.26%) SQL Server Reporting Services
11 3 (0.19%) Oracle BI Publisher
11 3 (0.19%) Relational Database
Development Applications
1 168 (10.72%) JIRA
2 21 (1.34%) Jenkins
3 20 (1.28%) Git
4 18 (1.15%) GitLab
5 5 (0.32%) MSI
6 4 (0.26%) Bitbucket
6 4 (0.26%) Maven
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) MLflow
7 3 (0.19%) Rational DOORS
8 2 (0.13%) Chocolatey
8 2 (0.13%) Flyway
8 2 (0.13%) git-flow
8 2 (0.13%) JUnit
8 2 (0.13%) Mockito
9 1 (0.064%) GCC
9 1 (0.064%) Oracle APEX
General
1 630 (40.20%) Social Skills
2 243 (15.51%) Analytical Skills
3 240 (15.32%) Finance
4 191 (12.19%) Public Sector
5 63 (4.02%) Military
6 61 (3.89%) Banking
7 58 (3.70%) Organisational Skills
8 50 (3.19%) Telecoms
9 48 (3.06%) Legal
10 43 (2.74%) Documentation Skills
11 41 (2.62%) Influencing Skills
12 27 (1.72%) Retail
13 25 (1.60%) Presentation Skills
14 22 (1.40%) Law
15 18 (1.15%) Aerospace
16 15 (0.96%) Local Government
17 14 (0.89%) Manufacturing
18 12 (0.77%) Inclusion and Diversity
19 11 (0.70%) Financial Institution
20 10 (0.64%) Publishing
Job Titles
1 212 (13.53%) Analyst
2 187 (11.93%) Lead
3 185 (11.81%) Architect
4 132 (8.42%) Service Manager
5 95 (6.06%) Senior
6 91 (5.81%) IT Support
7 85 (5.42%) Support Engineer
8 77 (4.91%) Consultant
9 73 (4.66%) Service Analyst
10 56 (3.57%) IT Manager
10 56 (3.57%) Support Analyst
11 51 (3.25%) Delivery Manager
12 50 (3.19%) Service Architect
13 47 (3.00%) Service Desk Analyst
14 46 (2.94%) IT Analyst
15 45 (2.87%) Infrastructure Engineer
16 44 (2.81%) Transition Manager
17 41 (2.62%) IT Engineer
17 41 (2.62%) Service Transition Manager
18 39 (2.49%) Change Manager
Libraries, Frameworks & Software Standards
1 68 (4.34%) REST
2 39 (2.49%) SOAP
3 21 (1.34%) .NET
4 18 (1.15%) LDAP
5 17 (1.08%) Middleware
6 15 (0.96%) CSS
6 15 (0.96%) Web Services
7 14 (0.89%) Oracle GoldenGate
8 12 (0.77%) 802.1X
9 10 (0.64%) AngularJS
9 10 (0.64%) ARM Templates
9 10 (0.64%) HTML
10 8 (0.51%) Kafka
10 8 (0.51%) Oracle Fusion
11 7 (0.45%) Elastic Stack
11 7 (0.45%) OAuth
12 5 (0.32%) Ajax
12 5 (0.32%) Microsoft Graph
12 5 (0.32%) SAML
13 4 (0.26%) J2EE
Miscellaneous
1 93 (5.93%) CMDB
2 82 (5.23%) Product Ownership
3 77 (4.91%) Onboarding
4 69 (4.40%) Data Centre
5 47 (3.00%) Management Information System
6 42 (2.68%) Virtual Team
7 39 (2.49%) Enterprise Software
8 38 (2.43%) Self-Motivation
9 30 (1.91%) Cloud Native
9 30 (1.91%) PKI
10 23 (1.47%) Analytical Mindset
11 22 (1.40%) Hybrid Cloud
12 19 (1.21%) Replication
12 19 (1.21%) Security Posture
13 18 (1.15%) Driving Licence
14 16 (1.02%) Mainframe
15 15 (0.96%) PMI
16 14 (0.89%) NHS
17 13 (0.83%) Smartphone
18 12 (0.77%) Video Conferencing
Operating Systems
1 363 (23.17%) Windows
2 104 (6.64%) Windows 10
3 89 (5.68%) Linux
4 76 (4.85%) Windows Server
5 41 (2.62%) Unix
6 32 (2.04%) Android
7 31 (1.98%) Mac OS
8 27 (1.72%) Apple iOS
9 21 (1.34%) Red Hat Enterprise Linux
10 9 (0.57%) Ubuntu
10 9 (0.57%) Windows Server 2012
11 8 (0.51%) Windows Server 2016
12 6 (0.38%) zOS
13 5 (0.32%) Windows Server 2019
14 4 (0.26%) AIX
14 4 (0.26%) CentOS
14 4 (0.26%) Windows Server 2003
15 3 (0.19%) Debian
15 3 (0.19%) VMS
16 2 (0.13%) OpenVMS
Processes & Methodologies
1 549 (35.04%) Service Management
2 463 (29.55%) ITSM
3 379 (24.19%) Agile
4 341 (21.76%) Problem-Solving
5 304 (19.40%) Change Management
6 281 (17.93%) Continuous Improvement
7 263 (16.78%) Service Delivery
8 260 (16.59%) Stakeholder Management
9 203 (12.95%) Stakeholder Engagement
10 185 (11.81%) Customer Service
10 185 (11.81%) DevOps
11 160 (10.21%) Roadmaps
12 144 (9.19%) Problem Management
13 143 (9.13%) Service Design
14 128 (8.17%) Incident Management
15 127 (8.10%) Project Management
16 122 (7.79%) Migration
17 117 (7.47%) Project Delivery
18 110 (7.02%) TOGAF
19 98 (6.25%) Root Cause Analysis
Programming Languages
1 144 (9.19%) PowerShell
2 88 (5.62%) SQL
3 83 (5.30%) Python
4 42 (2.68%) JavaScript
5 27 (1.72%) Bash
6 24 (1.53%) Shell Script
7 20 (1.28%) Java
8 15 (0.96%) Korn
9 12 (0.77%) Bicep
10 11 (0.70%) C#
10 11 (0.70%) Perl
11 6 (0.38%) Groovy
11 6 (0.38%) JCL
11 6 (0.38%) REXX
12 5 (0.32%) PL/SQL
13 4 (0.26%) VBScript
14 3 (0.19%) Apex Code
14 3 (0.19%) Assembly Language
14 3 (0.19%) COBOL
14 3 (0.19%) T-SQL
Qualifications
1 540 (34.46%) Security Cleared
2 401 (25.59%) SC Cleared
3 227 (14.49%) Degree
4 149 (9.51%) ITIL Certification
5 135 (8.62%) DV Cleared
6 71 (4.53%) Microsoft Certification
7 50 (3.19%) Cisco Certification
7 50 (3.19%) PMI Certification
8 49 (3.13%) Computer Science Degree
9 44 (2.81%) Azure Certification
10 41 (2.62%) PMP
11 37 (2.36%) CCNP
11 37 (2.36%) TOGAF Certification
12 35 (2.23%) CISSP
12 35 (2.23%) ITIL Foundation Certificate
13 31 (1.98%) ISEB
14 26 (1.66%) PRINCE2 Practitioner
15 23 (1.47%) AWS Certification
16 22 (1.40%) MCSE
17 19 (1.21%) A+ Certification
Quality Assurance & Compliance
1 126 (8.04%) SLA
2 69 (4.40%) ISO/IEC 27001
3 48 (3.06%) NIST
4 47 (3.00%) GDPR
5 46 (2.94%) COBIT
6 35 (2.23%) Data Quality
7 28 (1.79%) QA
8 24 (1.53%) GRC
9 18 (1.15%) NCSC
10 17 (1.08%) Cyber Essentials
11 16 (1.02%) ISO/IEC 20000
11 16 (1.02%) PCI DSS
12 14 (0.89%) Sarbanes-Oxley
13 13 (0.83%) PMO
14 10 (0.64%) Accessibility
14 10 (0.64%) JSP 440
15 8 (0.51%) Actionable Recommendations
15 8 (0.51%) HMG Security Policy Framework
16 7 (0.45%) ISO 22301
16 7 (0.45%) NIST 800
System Software
1 278 (17.74%) Active Directory
2 63 (4.02%) VMware Infrastructure
3 29 (1.85%) Docker
4 28 (1.79%) Hyper-V
5 25 (1.60%) Virtual Desktop
6 14 (0.89%) Oracle RAC
7 12 (0.77%) Firmware
7 12 (0.77%) vSphere
8 8 (0.51%) VMware NSX
9 5 (0.32%) Microsoft App-V
9 5 (0.32%) VMware ESXi
10 4 (0.26%) Virtual Machines
11 3 (0.19%) BitLocker
11 3 (0.19%) DFS Replication
11 3 (0.19%) Job Entry Subsystem
12 2 (0.13%) Microsoft Virtual Server
12 2 (0.13%) NFS
12 2 (0.13%) PowerHA
12 2 (0.13%) XenApp
12 2 (0.13%) XenDesktop
Systems Management
1 110 (7.02%) Microsoft Intune
2 81 (5.17%) Terraform
3 78 (4.98%) SCCM
4 70 (4.47%) Ansible
5 56 (3.57%) Kubernetes
6 30 (1.91%) OPNET
7 21 (1.34%) SCOM
8 20 (1.28%) Grafana
9 14 (0.89%) FortiGate
9 14 (0.89%) Oracle Enterprise Manager
9 14 (0.89%) Oracle RMAN
9 14 (0.89%) Prometheus
10 13 (0.83%) Red Hat Satellite
10 13 (0.83%) Single Sign-On
11 12 (0.77%) WSUS
12 9 (0.57%) Nessus
13 8 (0.51%) CASB
13 8 (0.51%) vCenter Server
14 6 (0.38%) Jamf Pro
15 5 (0.32%) vRealize
Vendors
1 368 (23.48%) Microsoft
2 340 (21.70%) ServiceNow
3 112 (7.15%) VMware
4 95 (6.06%) Remedy
5 73 (4.66%) Cisco
6 67 (4.28%) Oracle
7 59 (3.77%) Google
8 53 (3.38%) Atlassian
9 52 (3.32%) Splunk
10 40 (2.55%) Citrix
11 32 (2.04%) Fortinet
11 32 (2.04%) Red Hat
12 29 (1.85%) Palo Alto
13 28 (1.79%) IBM
13 28 (1.79%) Salesforce
13 28 (1.79%) SolarWinds
14 26 (1.66%) SAP
15 24 (1.53%) BMC
16 23 (1.47%) F5
16 23 (1.47%) Juniper