ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 15 February 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Feb 2026
Same period 2025 Same period 2024
Rank 54 42 34
Rank change year-on-year -12 -8 +12
Contract jobs citing ITIL 1,469 1,211 1,971
As % of all contract jobs in England 4.31% 4.66% 5.18%
As % of the Processes & Methodologies category 4.93% 5.19% 5.93%
Number of daily rates quoted 960 705 1,335
10th Percentile £190 £201 £206
25th Percentile £313 £285 £328
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +5.93%
75th Percentile £588 £600 £600
90th Percentile £700 £688 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.11%
Number of hourly rates quoted 96 49 136
10th Percentile £17.01 £15.44 £13.41
25th Percentile £18.50 £19.97 £14.16
Median hourly rate £25.08 £23.80 £18.22
Median % change year-on-year +5.36% +30.61% +17.56%
75th Percentile £45.46 £37.00 £30.50
90th Percentile £60.00 £69.00 £59.96
UK median hourly rate £23.16 £24.00 £17.95
% change year-on-year -3.51% +33.74% +15.77%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 29,784 23,344 33,259
As % of all contract IT jobs advertised in England 87.41% 89.82% 87.36%
Number of daily rates quoted 19,034 14,461 22,141
10th Percentile £310 £309 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,874 730 1,983
10th Percentile £15.18 £15.62 £13.29
25th Percentile £18.23 £21.01 £16.25
Median hourly rate £25.89 £35.00 £35.00
Median % change year-on-year -26.04% - -
75th Percentile £60.41 £64.73 £60.32
90th Percentile £70.00 £75.03 £72.90
UK median hourly rate £25.15 £32.50 £33.28
% change year-on-year -22.62% -2.35% -1.12%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 February 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 February 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -32 408 £475 -5.70% 123
South East +1 320 £450 - 196
North of England -19 250 £463 +15.63% 113
South West +7 235 £571 +16.28% 81
North West -9 152 £475 +18.75% 63
Midlands -11 145 £413 -8.33% 83
West Midlands -14 106 £400 -11.11% 52
East of England -4 96 £356 -17.15% 54
Yorkshire -31 78 £450 +5.88% 37
East Midlands -12 39 £425 +32.81% 30
North East -11 20 £450 -6.01% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 107 (7.28%) SharePoint
2 80 (5.45%) Confluence
2 80 (5.45%) Microsoft Exchange
3 28 (1.91%) Skype for Business
4 13 (0.88%) Mattermost
5 11 (0.75%) IIS
6 8 (0.54%) Apache
6 8 (0.54%) Exchange Server 2013
7 3 (0.20%) CICS
8 2 (0.14%) ArcGIS
8 2 (0.14%) CMS
8 2 (0.14%) Mule
8 2 (0.14%) Oracle Spatial
8 2 (0.14%) SAS
9 1 (0.068%) Drupal
9 1 (0.068%) Exchange Server 2003
9 1 (0.068%) nginx
9 1 (0.068%) Office Communications Server
9 1 (0.068%) SharePoint Server
9 1 (0.068%) WordPress
Applications
1 128 (8.71%) Microsoft Office
2 45 (3.06%) Microsoft Excel
3 39 (2.65%) Microsoft Project
4 27 (1.84%) Microsoft PowerPoint
5 16 (1.09%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.20%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 53 (3.61%) Remedy ITSM
2 24 (1.63%) Oracle EBS
3 8 (0.54%) Maximo
4 7 (0.48%) Dynamics CRM
5 5 (0.34%) Oracle General Ledger
5 5 (0.34%) SAP S/4HANA
6 4 (0.27%) assyst
6 4 (0.27%) Oracle Payables
6 4 (0.27%) Oracle Receivables
7 3 (0.20%) Kondor
7 3 (0.20%) Oracle EBS R12
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle Cash Management
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.068%) MIS ActiveH
9 1 (0.068%) OPENHousing
9 1 (0.068%) Salesforce CRM
Cloud Services
1 342 (23.28%) Azure
2 226 (15.38%) Microsoft 365
3 188 (12.80%) AWS
4 95 (6.47%) Entra ID
5 88 (5.99%) GCP
6 46 (3.13%) OneDrive
7 45 (3.06%) Power Platform
8 44 (3.00%) SaaS
9 41 (2.79%) Azure DevOps
10 24 (1.63%) Google Workspace
11 21 (1.43%) IaaS
12 17 (1.16%) PaaS
12 17 (1.16%) PowerApps
13 16 (1.09%) Azure Monitor
13 16 (1.09%) OpenShift
14 15 (1.02%) AWS CloudFormation
14 15 (1.02%) Azure ExpressRoute
14 15 (1.02%) GitHub
15 14 (0.95%) Azure Sentinel
16 13 (0.88%) Serverless
Communications & Networking
1 112 (7.62%) DNS
2 100 (6.81%) VPN
3 98 (6.67%) Firewall
4 84 (5.72%) DHCP
5 60 (4.08%) WAN
6 58 (3.95%) TCP/IP
7 57 (3.88%) LAN
8 37 (2.52%) SD-WAN
9 30 (2.04%) Skype
10 28 (1.91%) Wi-Fi
11 26 (1.77%) Network Security
11 26 (1.77%) VLAN
12 23 (1.57%) VoIP
13 19 (1.29%) SAN
14 16 (1.09%) Wireless
15 14 (0.95%) Unified Communications
16 13 (0.88%) BGP
17 12 (0.82%) SSH
18 11 (0.75%) OSPF
19 10 (0.68%) SSL
Database & Business Intelligence
1 30 (2.04%) Power BI
2 22 (1.50%) SQL Server
3 14 (0.95%) Tableau
4 8 (0.54%) Amazon RDS
4 8 (0.54%) PostgreSQL
5 6 (0.41%) Metadata
6 5 (0.34%) Azure SQL Database
6 5 (0.34%) Oracle Database
6 5 (0.34%) Oracle Reports
6 5 (0.34%) Star Schema
7 4 (0.27%) Data Lake
7 4 (0.27%) Data Warehouse
8 3 (0.20%) Amazon Aurora
8 3 (0.20%) DB2
8 3 (0.20%) Electronic Patient Records
8 3 (0.20%) Redis
8 3 (0.20%) Relational Database
9 2 (0.14%) BusinessObjects
9 2 (0.14%) Oracle BI Publisher
9 2 (0.14%) SQL Server Reporting Services
Development Applications
1 143 (9.73%) JIRA
2 18 (1.23%) Jenkins
3 12 (0.82%) GitLab
4 11 (0.75%) Git
5 6 (0.41%) MSI
6 3 (0.20%) AdminStudio
6 3 (0.20%) IBM UrbanCode
6 3 (0.20%) InstallShield
6 3 (0.20%) JMeter
6 3 (0.20%) Liquibase
7 2 (0.14%) git-flow
7 2 (0.14%) JUnit
7 2 (0.14%) Mockito
7 2 (0.14%) Rational DOORS
7 2 (0.14%) Sonatype Nexus
8 1 (0.068%) GCC
8 1 (0.068%) Oracle Forms
8 1 (0.068%) Selenium
8 1 (0.068%) Toad
8 1 (0.068%) Visual Studio
General
1 628 (42.75%) Social Skills
2 254 (17.29%) Analytical Skills
3 233 (15.86%) Finance
4 189 (12.87%) Public Sector
5 64 (4.36%) Military
6 63 (4.29%) Organisational Skills
7 56 (3.81%) Banking
8 54 (3.68%) Telecoms
9 47 (3.20%) Legal
10 44 (3.00%) Documentation Skills
11 34 (2.31%) Influencing Skills
12 25 (1.70%) Retail
13 23 (1.57%) Law
14 19 (1.29%) Manufacturing
15 18 (1.23%) Presentation Skills
16 13 (0.88%) Inclusion and Diversity
16 13 (0.88%) Local Government
17 11 (0.75%) Marketing
18 9 (0.61%) Billing
19 8 (0.54%) Aerospace
Job Titles
1 229 (15.59%) Analyst
2 184 (12.53%) Lead
3 172 (11.71%) Architect
4 114 (7.76%) Service Manager
5 94 (6.40%) IT Support
5 94 (6.40%) Support Engineer
6 85 (5.79%) Support Analyst
7 65 (4.42%) Consultant
7 65 (4.42%) Senior
8 62 (4.22%) Service Analyst
9 58 (3.95%) Infrastructure Engineer
10 47 (3.20%) IT Analyst
10 47 (3.20%) Service Architect
11 43 (2.93%) IT Manager
12 42 (2.86%) Service Desk Analyst
13 41 (2.79%) Technical Support
14 39 (2.65%) 2nd Line Support
15 37 (2.52%) Delivery Manager
15 37 (2.52%) IT Engineer
16 36 (2.45%) Desktop Support
Libraries, Frameworks & Software Standards
1 52 (3.54%) REST
2 29 (1.97%) SOAP
3 20 (1.36%) .NET
4 16 (1.09%) LDAP
4 16 (1.09%) Middleware
5 11 (0.75%) ARM Templates
5 11 (0.75%) CSS
6 9 (0.61%) HTML
7 7 (0.48%) AngularJS
8 6 (0.41%) Elastic Stack
8 6 (0.41%) Kafka
9 5 (0.34%) Ajax
9 5 (0.34%) Microsoft Graph
9 5 (0.34%) Oracle Fusion
10 4 (0.27%) Software Packaging
10 4 (0.27%) Web Services
11 3 (0.20%) ISPF
11 3 (0.20%) OAuth
11 3 (0.20%) RabbitMQ
11 3 (0.20%) Visualforce
Miscellaneous
1 80 (5.45%) CMDB
2 70 (4.77%) Onboarding
3 57 (3.88%) Product Ownership
4 48 (3.27%) Data Centre
5 45 (3.06%) Management Information System
6 41 (2.79%) Virtual Team
7 38 (2.59%) Self-Motivation
8 37 (2.52%) Enterprise Software
9 28 (1.91%) PKI
10 24 (1.63%) Analytical Mindset
10 24 (1.63%) Cloud Native
11 20 (1.36%) Hybrid Cloud
12 18 (1.23%) Driving Licence
13 17 (1.16%) Mainframe
13 17 (1.16%) NHS
14 16 (1.09%) Smartphone
15 15 (1.02%) Replication
15 15 (1.02%) Video Conferencing
16 14 (0.95%) PMI
17 13 (0.88%) iPhone
Operating Systems
1 363 (24.71%) Windows
2 107 (7.28%) Windows 10
3 106 (7.22%) Linux
4 79 (5.38%) Windows Server
5 35 (2.38%) Mac OS
6 30 (2.04%) Apple iOS
7 29 (1.97%) Android
8 28 (1.91%) Unix
9 20 (1.36%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 8 (0.54%) Ubuntu
12 6 (0.41%) Windows Server 2016
12 6 (0.41%) Windows Server 2019
12 6 (0.41%) zOS
13 5 (0.34%) Windows Server 2003
14 4 (0.27%) CentOS
15 3 (0.20%) AIX
15 3 (0.20%) Debian
15 3 (0.20%) VMS
16 2 (0.14%) Solaris
Processes & Methodologies
1 510 (34.72%) Service Management
2 439 (29.88%) ITSM
3 348 (23.69%) Problem-Solving
4 326 (22.19%) Agile
5 290 (19.74%) Change Management
6 259 (17.63%) Continuous Improvement
7 244 (16.61%) Service Delivery
8 236 (16.07%) Stakeholder Management
9 200 (13.61%) Customer Service
10 183 (12.46%) Stakeholder Engagement
11 153 (10.42%) DevOps
12 150 (10.21%) Problem Management
13 130 (8.85%) Roadmaps
14 129 (8.78%) Project Management
15 128 (8.71%) Incident Management
16 123 (8.37%) Service Design
17 112 (7.62%) Migration
18 101 (6.88%) TOGAF
19 99 (6.74%) Root Cause Analysis
20 98 (6.67%) Project Delivery
Programming Languages
1 152 (10.35%) PowerShell
2 96 (6.54%) SQL
3 80 (5.45%) Python
4 34 (2.31%) JavaScript
5 25 (1.70%) Bash
6 18 (1.23%) Java
7 17 (1.16%) Shell Script
8 13 (0.88%) Perl
9 12 (0.82%) Bicep
10 8 (0.54%) C#
11 6 (0.41%) JCL
11 6 (0.41%) REXX
11 6 (0.41%) VBScript
12 5 (0.34%) Groovy
13 4 (0.27%) PL/SQL
14 3 (0.20%) Apex Code
14 3 (0.20%) Assembly Language
14 3 (0.20%) COBOL
14 3 (0.20%) HLASM
14 3 (0.20%) T-SQL
Qualifications
1 480 (32.68%) Security Cleared
2 368 (25.05%) SC Cleared
3 216 (14.70%) Degree
4 152 (10.35%) ITIL Certification
5 109 (7.42%) DV Cleared
6 85 (5.79%) Microsoft Certification
7 47 (3.20%) Computer Science Degree
8 46 (3.13%) Azure Certification
9 42 (2.86%) Cisco Certification
9 42 (2.86%) ITIL Foundation Certificate
9 42 (2.86%) PMI Certification
10 36 (2.45%) CCNP
11 35 (2.38%) TOGAF Certification
12 33 (2.25%) PMP
13 31 (2.11%) CISSP
13 31 (2.11%) ISEB
14 27 (1.84%) A+ Certification
15 25 (1.70%) PRINCE2 Practitioner
16 24 (1.63%) MCSE
17 22 (1.50%) AWS Certification
Quality Assurance & Compliance
1 124 (8.44%) SLA
2 58 (3.95%) ISO/IEC 27001
3 45 (3.06%) COBIT
4 44 (3.00%) GDPR
5 35 (2.38%) NIST
6 28 (1.91%) QA
7 25 (1.70%) Data Quality
8 22 (1.50%) GRC
9 16 (1.09%) Cyber Essentials
10 12 (0.82%) NCSC
10 12 (0.82%) Sarbanes-Oxley
11 11 (0.75%) JSP 440
11 11 (0.75%) PCI DSS
12 10 (0.68%) ISO/IEC 20000
12 10 (0.68%) PMO
13 8 (0.54%) HMG Security Policy Framework
13 8 (0.54%) NIST 800
14 7 (0.48%) Accessibility
14 7 (0.48%) ISO 22301
15 6 (0.41%) Actionable Recommendations
System Software
1 289 (19.67%) Active Directory
2 72 (4.90%) VMware Infrastructure
3 38 (2.59%) Hyper-V
4 25 (1.70%) Docker
4 25 (1.70%) Virtual Desktop
5 12 (0.82%) vSphere
6 6 (0.41%) Firmware
6 6 (0.41%) Microsoft App-V
6 6 (0.41%) Virtual Machines
6 6 (0.41%) VMware ESXi
6 6 (0.41%) VMware NSX
7 5 (0.34%) Microsoft Virtual Server
7 5 (0.34%) Virtual Servers
8 4 (0.27%) BitLocker
9 3 (0.20%) DFS Replication
9 3 (0.20%) Job Entry Subsystem
10 2 (0.14%) NFS
10 2 (0.14%) Oracle RAC
10 2 (0.14%) XenApp
10 2 (0.14%) XenDesktop
Systems Management
1 109 (7.42%) Microsoft Intune
2 94 (6.40%) SCCM
3 74 (5.04%) Terraform
4 70 (4.77%) Ansible
5 50 (3.40%) Kubernetes
6 38 (2.59%) SCOM
7 30 (2.04%) OPNET
8 21 (1.43%) HP SiteScope
9 17 (1.16%) Grafana
9 17 (1.16%) WSUS
10 16 (1.09%) Red Hat Satellite
11 13 (0.88%) Prometheus
12 11 (0.75%) Single Sign-On
13 9 (0.61%) vCenter Server
14 8 (0.54%) Jamf Pro
15 7 (0.48%) FortiGate
15 7 (0.48%) Nessus
16 5 (0.34%) Active Directory Federation Services
16 5 (0.34%) vRealize
17 4 (0.27%) Packer
Vendors
1 401 (27.30%) Microsoft
2 288 (19.61%) ServiceNow
3 120 (8.17%) VMware
4 99 (6.74%) Remedy
5 62 (4.22%) Google
6 61 (4.15%) Cisco
7 54 (3.68%) Oracle
7 54 (3.68%) Splunk
8 48 (3.27%) Atlassian
9 38 (2.59%) Citrix
10 33 (2.25%) Red Hat
11 29 (1.97%) Salesforce
12 28 (1.91%) IBM
13 24 (1.63%) Palo Alto
13 24 (1.63%) SAP
14 21 (1.43%) BMC
14 21 (1.43%) SolarWinds
15 20 (1.36%) Dynatrace
16 19 (1.29%) Fortinet
17 17 (1.16%) Veeam