ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 28 March 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Mar 2026
Same period 2025 Same period 2024
Rank 55 44 36
Rank change year-on-year -11 -8 +9
Contract jobs citing ITIL 1,615 1,168 1,836
As % of all contract jobs in England 4.25% 4.82% 4.88%
As % of the Processes & Methodologies category 4.93% 5.30% 5.62%
Number of daily rates quoted 1,063 732 1,246
10th Percentile £220 £208 £206
25th Percentile £369 £305 £331
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £600 £600 £588
90th Percentile £705 £675 £688
UK median daily rate £495 £468 £500
% change year-on-year +5.71% -6.35% +5.82%
Number of hourly rates quoted 93 58 145
10th Percentile £16.83 £14.99 £13.91
25th Percentile £18.50 £18.53 £14.16
Median hourly rate £22.50 £25.73 £17.69
Median % change year-on-year -12.54% +45.42% -6.89%
75th Percentile £52.58 £37.00 £25.00
90th Percentile £87.45 £67.70 £48.56
UK median hourly rate £22.21 £24.83 £17.69
% change year-on-year -10.55% +40.36% -7.83%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,731 22,028 32,675
As % of all contract IT jobs advertised in England 86.21% 90.81% 86.80%
Number of daily rates quoted 20,968 14,519 21,584
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,997 852 2,159
10th Percentile £15.50 £15.00 £13.00
25th Percentile £19.00 £20.30 £16.00
Median hourly rate £36.00 £32.66 £33.00
Median % change year-on-year +10.24% -1.05% -12.00%
75th Percentile £65.00 £65.00 £58.69
90th Percentile £77.50 £77.10 £71.75
UK median hourly rate £35.00 £32.50 £32.50
% change year-on-year +7.69% - -9.72%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 28 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 28 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 28 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -31 485 £500 -0.42% 124
South East +1 376 £488 +4.84% 171
North of England -18 253 £494 +37.85% 114
South West +2 233 £575 +15.00% 44
North West -11 159 £560 +52.80% 64
Midlands -17 157 £425 -5.56% 76
West Midlands -16 120 £450 -2.70% 50
East of England -14 96 £363 -15.70% 43
Yorkshire -24 69 £450 +5.88% 39
East Midlands -19 36 £419 +35.08% 26
North East +3 25 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 96 (5.94%) Confluence
2 76 (4.71%) SharePoint
3 71 (4.40%) Microsoft Exchange
4 12 (0.74%) IIS
5 8 (0.50%) Apache
6 6 (0.37%) Oracle Workflow
7 5 (0.31%) Mattermost
8 4 (0.25%) Adobe Experience Manager
8 4 (0.25%) CMS
8 4 (0.25%) Oracle Self-Service HR
9 3 (0.19%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.062%) Mule
Applications
1 89 (5.51%) Microsoft Office
2 52 (3.22%) Microsoft Project
3 32 (1.98%) Microsoft Excel
4 14 (0.87%) Microsoft PowerPoint
5 12 (0.74%) MS Visio
6 5 (0.31%) Acrobat
7 3 (0.19%) Chatbot
8 1 (0.062%) Oracle Smart View
8 1 (0.062%) Spreadsheet
8 1 (0.062%) Trello
Business Applications
1 46 (2.85%) Remedy ITSM
2 23 (1.42%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.37%) Primavera
5 4 (0.25%) assyst
5 4 (0.25%) Oracle HRMS
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
5 4 (0.25%) SAP S/4HANA
6 3 (0.19%) Dynamics CRM
6 3 (0.19%) Oracle General Ledger
7 2 (0.12%) DELMIA
7 2 (0.12%) Oracle Applications
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) SystmOne
8 1 (0.062%) MIS ActiveH
8 1 (0.062%) NEC Housing
8 1 (0.062%) OPENHousing
8 1 (0.062%) Oracle Assets
8 1 (0.062%) Orchard Housing
Cloud Services
1 365 (22.60%) Azure
2 221 (13.68%) Microsoft 365
3 197 (12.20%) AWS
4 108 (6.69%) Entra ID
5 90 (5.57%) GCP
6 61 (3.78%) Power Platform
7 59 (3.65%) Azure DevOps
8 54 (3.34%) SaaS
9 33 (2.04%) GitHub
10 30 (1.86%) PaaS
11 28 (1.73%) Google Workspace
11 28 (1.73%) IaaS
12 25 (1.55%) OneDrive
13 21 (1.30%) Serverless
14 19 (1.18%) AWS Lambda
15 18 (1.11%) AWS CloudFormation
15 18 (1.11%) Azure Monitor
16 17 (1.05%) Azure Sentinel
16 17 (1.05%) OCI
16 17 (1.05%) Virtual Private Cloud
Communications & Networking
1 142 (8.79%) Firewall
2 98 (6.07%) DNS
3 96 (5.94%) VPN
4 86 (5.33%) WAN
5 78 (4.83%) LAN
6 66 (4.09%) DHCP
7 54 (3.34%) TCP/IP
8 50 (3.10%) SD-WAN
9 47 (2.91%) Network Security
10 38 (2.35%) Wi-Fi
11 33 (2.04%) BGP
12 32 (1.98%) SAN
13 31 (1.92%) OSPF
14 20 (1.24%) VoIP
15 19 (1.18%) BIG-IP
15 19 (1.18%) SSL
15 19 (1.18%) VLAN
16 18 (1.11%) Wireless
17 15 (0.93%) Cisco ISE
17 15 (0.93%) MPLS
Database & Business Intelligence
1 44 (2.72%) Power BI
1 44 (2.72%) SQL Server
2 16 (0.99%) Tableau
3 14 (0.87%) Oracle Database
4 13 (0.80%) Amazon RDS
4 13 (0.80%) PostgreSQL
5 11 (0.68%) Data Warehouse
6 10 (0.62%) SQL Server Integration Services
7 9 (0.56%) Metadata
8 8 (0.50%) Oracle Reports
9 6 (0.37%) SQL Server Reporting Services
10 5 (0.31%) Amazon Aurora
10 5 (0.31%) Azure SQL Database
10 5 (0.31%) MySQL
10 5 (0.31%) Oracle Database 12c
10 5 (0.31%) Redis
10 5 (0.31%) Star Schema
11 4 (0.25%) Data Lake
11 4 (0.25%) DB2
12 3 (0.19%) DTS
Development Applications
1 188 (11.64%) JIRA
2 28 (1.73%) Jenkins
3 25 (1.55%) GitLab
4 22 (1.36%) Git
5 7 (0.43%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
6 4 (0.25%) ScriptRunner
7 3 (0.19%) AdminStudio
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) Flyway
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) InstallShield
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) MSI
7 3 (0.19%) Rational DOORS
8 2 (0.12%) Introscope
8 2 (0.12%) JUnit
8 2 (0.12%) Mockito
General
1 631 (39.07%) Social Skills
2 246 (15.23%) Analytical Skills
2 246 (15.23%) Finance
3 189 (11.70%) Public Sector
4 62 (3.84%) Banking
5 60 (3.72%) Military
6 56 (3.47%) Organisational Skills
7 54 (3.34%) Legal
7 54 (3.34%) Telecoms
8 45 (2.79%) Documentation Skills
9 38 (2.35%) Influencing Skills
10 29 (1.80%) Retail
11 22 (1.36%) Law
12 20 (1.24%) Presentation Skills
13 19 (1.18%) Aerospace
14 17 (1.05%) Local Government
15 14 (0.87%) Manufacturing
16 13 (0.80%) Inclusion and Diversity
17 11 (0.68%) Investment Banking
17 11 (0.68%) Police
Job Titles
1 206 (12.76%) Analyst
2 194 (12.01%) Architect
3 185 (11.46%) Lead
4 131 (8.11%) Service Manager
5 114 (7.06%) Senior
6 88 (5.45%) IT Support
7 80 (4.95%) Support Engineer
8 79 (4.89%) Consultant
9 74 (4.58%) Service Analyst
10 57 (3.53%) IT Manager
11 56 (3.47%) Delivery Manager
12 52 (3.22%) Service Architect
13 50 (3.10%) IT Analyst
14 49 (3.03%) Support Analyst
15 48 (2.97%) Service Desk Analyst
16 44 (2.72%) Network Engineer
17 43 (2.66%) Infrastructure Engineer
18 39 (2.41%) IT Engineer
18 39 (2.41%) Project Manager
19 38 (2.35%) Administrator
Libraries, Frameworks & Software Standards
1 75 (4.64%) REST
2 40 (2.48%) SOAP
3 23 (1.42%) .NET
4 20 (1.24%) Middleware
5 19 (1.18%) LDAP
5 19 (1.18%) Web Services
6 14 (0.87%) CSS
6 14 (0.87%) Oracle Fusion
6 14 (0.87%) Oracle GoldenGate
7 13 (0.80%) 802.1X
8 11 (0.68%) Kafka
9 10 (0.62%) ARM Templates
10 9 (0.56%) AngularJS
10 9 (0.56%) HTML
10 9 (0.56%) OAuth
11 8 (0.50%) Elastic Stack
12 7 (0.43%) SAML
13 6 (0.37%) AWS CDK
13 6 (0.37%) Microsoft Graph
13 6 (0.37%) RabbitMQ
Miscellaneous
1 100 (6.19%) CMDB
2 93 (5.76%) Product Ownership
3 86 (5.33%) Onboarding
4 75 (4.64%) Data Centre
5 45 (2.79%) Management Information System
6 43 (2.66%) Enterprise Software
7 41 (2.54%) Virtual Team
8 36 (2.23%) Self-Motivation
9 34 (2.11%) Replication
10 31 (1.92%) PKI
11 29 (1.80%) Cloud Native
12 25 (1.55%) Analytical Mindset
13 24 (1.49%) Hybrid Cloud
14 22 (1.36%) Security Posture
15 21 (1.30%) Clustering
16 16 (0.99%) NHS
17 15 (0.93%) Driving Licence
17 15 (0.93%) Mainframe
17 15 (0.93%) PMI
18 13 (0.80%) Operational Technology
Operating Systems
1 358 (22.17%) Windows
2 99 (6.13%) Windows 10
3 96 (5.94%) Linux
4 82 (5.08%) Windows Server
5 43 (2.66%) Unix
6 32 (1.98%) Android
7 29 (1.80%) Mac OS
8 27 (1.67%) Apple iOS
9 23 (1.42%) Red Hat Enterprise Linux
10 11 (0.68%) Ubuntu
11 10 (0.62%) Windows Server 2012
12 8 (0.50%) Windows Server 2016
13 6 (0.37%) zOS
14 5 (0.31%) AIX
14 5 (0.31%) VMS
14 5 (0.31%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.19%) Debian
17 2 (0.12%) OpenVMS
Processes & Methodologies
1 563 (34.86%) Service Management
2 465 (28.79%) ITSM
3 402 (24.89%) Agile
4 356 (22.04%) Problem-Solving
5 317 (19.63%) Change Management
6 295 (18.27%) Continuous Improvement
7 270 (16.72%) Stakeholder Management
8 262 (16.22%) Service Delivery
9 206 (12.76%) DevOps
10 200 (12.38%) Stakeholder Engagement
11 175 (10.84%) Customer Service
12 166 (10.28%) Roadmaps
13 147 (9.10%) Problem Management
14 138 (8.54%) Incident Management
15 137 (8.48%) Migration
15 137 (8.48%) Service Design
16 127 (7.86%) Project Management
17 114 (7.06%) Project Delivery
18 112 (6.93%) TOGAF
19 109 (6.75%) Root Cause Analysis
Programming Languages
1 145 (8.98%) PowerShell
2 94 (5.82%) SQL
3 83 (5.14%) Python
4 46 (2.85%) JavaScript
5 31 (1.92%) Bash
6 22 (1.36%) Java
7 20 (1.24%) Shell Script
8 15 (0.93%) Korn
9 13 (0.80%) Bicep
10 12 (0.74%) C#
11 11 (0.68%) Perl
12 10 (0.62%) Groovy
13 9 (0.56%) PL/SQL
14 6 (0.37%) JCL
14 6 (0.37%) REXX
15 4 (0.25%) T-SQL
16 3 (0.19%) Assembly Language
16 3 (0.19%) COBOL
16 3 (0.19%) TypeScript
16 3 (0.19%) VBScript
Qualifications
1 588 (36.41%) Security Cleared
2 442 (27.37%) SC Cleared
3 238 (14.74%) Degree
4 151 (9.35%) ITIL Certification
5 145 (8.98%) DV Cleared
6 65 (4.02%) Microsoft Certification
7 57 (3.53%) Cisco Certification
8 54 (3.34%) PMI Certification
9 51 (3.16%) Computer Science Degree
10 46 (2.85%) PMP
11 45 (2.79%) Azure Certification
12 42 (2.60%) CCNP
13 40 (2.48%) ITIL Foundation Certificate
14 36 (2.23%) CISSP
15 35 (2.17%) TOGAF Certification
16 34 (2.11%) ISEB
17 29 (1.80%) PRINCE2 Practitioner
18 22 (1.36%) AWS Certification
19 21 (1.30%) MCSE
20 19 (1.18%) A+ Certification
Quality Assurance & Compliance
1 134 (8.30%) SLA
2 72 (4.46%) ISO/IEC 27001
3 54 (3.34%) NIST
4 49 (3.03%) COBIT
5 46 (2.85%) GDPR
6 40 (2.48%) Data Quality
7 28 (1.73%) QA
8 25 (1.55%) GRC
9 22 (1.36%) NCSC
10 21 (1.30%) ISO/IEC 20000
11 19 (1.18%) PMO
12 18 (1.11%) Cyber Essentials
13 16 (0.99%) PCI DSS
14 12 (0.74%) Sarbanes-Oxley
15 11 (0.68%) Accessibility
15 11 (0.68%) JSP 440
16 8 (0.50%) Actionable Recommendations
16 8 (0.50%) Government Security Classifications
16 8 (0.50%) HMG Security Policy Framework
17 7 (0.43%) NIST 800
System Software
1 276 (17.09%) Active Directory
2 66 (4.09%) VMware Infrastructure
3 33 (2.04%) Docker
4 26 (1.61%) Hyper-V
5 24 (1.49%) Virtual Desktop
6 15 (0.93%) Oracle RAC
7 14 (0.87%) vSphere
8 13 (0.80%) Firmware
9 11 (0.68%) VMware NSX
10 10 (0.62%) VMware ESXi
11 6 (0.37%) Virtual Machines
12 3 (0.19%) DFS Replication
12 3 (0.19%) Job Entry Subsystem
12 3 (0.19%) NFS
12 3 (0.19%) PowerHA
13 2 (0.12%) BitLocker
13 2 (0.12%) IAG
13 2 (0.12%) Microsoft App-V
13 2 (0.12%) XenApp
13 2 (0.12%) XenDesktop
Systems Management
1 109 (6.75%) Microsoft Intune
2 89 (5.51%) Terraform
3 79 (4.89%) Ansible
4 66 (4.09%) SCCM
5 60 (3.72%) Kubernetes
6 30 (1.86%) OPNET
7 21 (1.30%) Grafana
8 19 (1.18%) SCOM
9 16 (0.99%) Oracle RMAN
9 16 (0.99%) Single Sign-On
10 15 (0.93%) FortiGate
10 15 (0.93%) Prometheus
11 14 (0.87%) Oracle Enterprise Manager
11 14 (0.87%) WSUS
12 11 (0.68%) Red Hat Satellite
13 10 (0.62%) vCenter Server
14 9 (0.56%) Nessus
15 8 (0.50%) CASB
16 7 (0.43%) Active Directory Federation Services
16 7 (0.43%) vRealize
Vendors
1 353 (21.86%) Microsoft
2 351 (21.73%) ServiceNow
3 116 (7.18%) VMware
4 97 (6.01%) Remedy
5 84 (5.20%) Cisco
6 81 (5.02%) Oracle
7 57 (3.53%) Atlassian
8 54 (3.34%) Google
9 49 (3.03%) Splunk
10 43 (2.66%) Citrix
11 38 (2.35%) Palo Alto
12 34 (2.11%) Fortinet
13 32 (1.98%) Red Hat
14 31 (1.92%) SAP
15 28 (1.73%) F5
15 28 (1.73%) IBM
15 28 (1.73%) SolarWinds
16 27 (1.67%) BMC
17 24 (1.49%) Juniper
17 24 (1.49%) Salesforce