ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 21 March 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 54 43 36
Rank change year-on-year -11 -7 +9
Contract jobs citing ITIL 1,602 1,194 1,850
As % of all contract jobs in England 4.28% 4.87% 4.91%
As % of the Processes & Methodologies category 4.95% 5.37% 5.65%
Number of daily rates quoted 1,056 738 1,257
10th Percentile £219 £207 £206
25th Percentile £358 £302 £331
Median daily rate (50th Percentile) £495 £475 £500
Median % change year-on-year +4.21% -5.00% +5.26%
75th Percentile £600 £600 £588
90th Percentile £705 £688 £688
UK median daily rate £490 £475 £500
% change year-on-year +3.16% -5.00% +6.10%
Number of hourly rates quoted 95 56 144
10th Percentile £16.95 £14.99 £13.90
25th Percentile £18.50 £18.60 £14.16
Median hourly rate £25.00 £24.40 £17.69
Median % change year-on-year +2.46% +37.93% -4.38%
75th Percentile £60.00 £37.00 £25.00
90th Percentile £84.75 £67.84 £48.92
UK median hourly rate £22.21 £24.33 £17.50
% change year-on-year -8.71% +39.03% -5.41%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,374 22,226 32,746
As % of all contract IT jobs advertised in England 86.47% 90.74% 86.86%
Number of daily rates quoted 20,766 14,506 21,651
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,980 825 2,147
10th Percentile £15.49 £15.07 £13.00
25th Percentile £18.87 £21.00 £16.06
Median hourly rate £32.50 £34.00 £32.50
Median % change year-on-year -4.41% +4.62% -10.48%
75th Percentile £65.00 £65.00 £57.83
90th Percentile £75.00 £76.81 £71.25
UK median hourly rate £30.32 £32.50 £32.50
% change year-on-year -6.71% - -7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 21 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 21 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 21 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 465 £500 -3.85% 125
South East +4 383 £475 +2.15% 184
North of England -17 250 £489 +22.13% 115
South West +6 235 £575 +17.95% 48
Midlands -12 159 £425 -5.56% 74
North West -10 156 £563 +50.00% 66
West Midlands -17 121 £450 -2.70% 48
East of England -10 96 £406 -5.52% 50
Yorkshire -25 72 £450 +5.88% 37
East Midlands -18 37 £419 +30.86% 26
North East -7 22 £438 +34.62% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (5.81%) Confluence
2 86 (5.37%) SharePoint
3 76 (4.74%) Microsoft Exchange
4 12 (0.75%) IIS
5 8 (0.50%) Apache
6 5 (0.31%) Mattermost
7 4 (0.25%) Adobe Experience Manager
7 4 (0.25%) Oracle Workflow
8 3 (0.19%) CICS
9 2 (0.12%) ArcGIS
9 2 (0.12%) CMS
9 2 (0.12%) Oracle Self-Service HR
9 2 (0.12%) Oracle Spatial
9 2 (0.12%) SAS
10 1 (0.062%) Anypoint
10 1 (0.062%) Drupal
10 1 (0.062%) Mule
10 1 (0.062%) Skype for Business
10 1 (0.062%) WebSphere
10 1 (0.062%) WordPress
Applications
1 93 (5.81%) Microsoft Office
2 49 (3.06%) Microsoft Project
3 33 (2.06%) Microsoft Excel
4 16 (1.00%) Microsoft PowerPoint
5 12 (0.75%) MS Visio
6 5 (0.31%) Acrobat
7 3 (0.19%) Chatbot
8 1 (0.062%) Oracle Smart View
8 1 (0.062%) Spreadsheet
8 1 (0.062%) Trello
Business Applications
1 43 (2.68%) Remedy ITSM
2 23 (1.44%) Oracle EBS
3 7 (0.44%) Maximo
4 5 (0.31%) Dynamics CRM
4 5 (0.31%) Primavera
5 4 (0.25%) assyst
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
5 4 (0.25%) SAP S/4HANA
6 3 (0.19%) Oracle General Ledger
7 2 (0.12%) DELMIA
7 2 (0.12%) Kondor
7 2 (0.12%) Oracle Applications
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) Oracle HRMS
7 2 (0.12%) SystmOne
8 1 (0.062%) MIS ActiveH
8 1 (0.062%) NEC Housing
8 1 (0.062%) OPENHousing
8 1 (0.062%) Oracle Assets
Cloud Services
1 366 (22.85%) Azure
2 227 (14.17%) Microsoft 365
3 197 (12.30%) AWS
4 109 (6.80%) Entra ID
5 94 (5.87%) GCP
6 62 (3.87%) Power Platform
7 59 (3.68%) Azure DevOps
8 52 (3.25%) SaaS
9 31 (1.94%) GitHub
10 28 (1.75%) Google Workspace
10 28 (1.75%) OneDrive
10 28 (1.75%) PaaS
11 27 (1.69%) IaaS
12 21 (1.31%) Serverless
13 19 (1.19%) AWS Lambda
14 18 (1.12%) AWS CloudFormation
15 17 (1.06%) Azure Monitor
15 17 (1.06%) Azure Sentinel
16 16 (1.00%) PowerApps
16 16 (1.00%) Virtual Private Cloud
Communications & Networking
1 137 (8.55%) Firewall
2 100 (6.24%) DNS
2 100 (6.24%) VPN
3 86 (5.37%) WAN
4 79 (4.93%) LAN
5 70 (4.37%) DHCP
6 57 (3.56%) TCP/IP
7 50 (3.12%) SD-WAN
8 44 (2.75%) Network Security
9 36 (2.25%) Wi-Fi
10 32 (2.00%) BGP
11 30 (1.87%) OSPF
12 29 (1.81%) SAN
13 20 (1.25%) VLAN
13 20 (1.25%) VoIP
14 18 (1.12%) BIG-IP
15 17 (1.06%) Wireless
16 15 (0.94%) MPLS
17 14 (0.87%) Cisco ISE
17 14 (0.87%) SSL
Database & Business Intelligence
1 45 (2.81%) Power BI
2 42 (2.62%) SQL Server
3 16 (1.00%) Tableau
4 13 (0.81%) Amazon RDS
4 13 (0.81%) Oracle Database
4 13 (0.81%) PostgreSQL
5 10 (0.62%) Data Warehouse
6 9 (0.56%) SQL Server Integration Services
7 6 (0.37%) Metadata
7 6 (0.37%) Oracle Reports
8 5 (0.31%) Amazon Aurora
8 5 (0.31%) Azure SQL Database
8 5 (0.31%) MySQL
8 5 (0.31%) Oracle Database 12c
8 5 (0.31%) Redis
8 5 (0.31%) SQL Server Reporting Services
8 5 (0.31%) Star Schema
9 4 (0.25%) Data Lake
10 3 (0.19%) Oracle BI Publisher
10 3 (0.19%) SAP HANA
Development Applications
1 179 (11.17%) JIRA
2 27 (1.69%) Jenkins
3 24 (1.50%) GitLab
4 22 (1.37%) Git
5 7 (0.44%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
6 4 (0.25%) MSI
7 3 (0.19%) AdminStudio
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) Flyway
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) InstallShield
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) Rational DOORS
8 2 (0.12%) Chocolatey
8 2 (0.12%) git-flow
8 2 (0.12%) JUnit
8 2 (0.12%) Mockito
General
1 635 (39.64%) Social Skills
2 241 (15.04%) Finance
3 240 (14.98%) Analytical Skills
4 191 (11.92%) Public Sector
5 62 (3.87%) Banking
6 61 (3.81%) Military
7 54 (3.37%) Organisational Skills
8 52 (3.25%) Telecoms
9 51 (3.18%) Legal
10 45 (2.81%) Documentation Skills
11 38 (2.37%) Influencing Skills
12 28 (1.75%) Retail
13 22 (1.37%) Law
13 22 (1.37%) Presentation Skills
14 19 (1.19%) Aerospace
15 16 (1.00%) Local Government
16 14 (0.87%) Manufacturing
17 12 (0.75%) Inclusion and Diversity
18 11 (0.69%) Investment Banking
18 11 (0.69%) Police
Job Titles
1 206 (12.86%) Analyst
2 191 (11.92%) Architect
3 185 (11.55%) Lead
4 133 (8.30%) Service Manager
5 116 (7.24%) Senior
6 86 (5.37%) IT Support
7 83 (5.18%) Support Engineer
8 81 (5.06%) Consultant
9 73 (4.56%) Service Analyst
10 57 (3.56%) Delivery Manager
11 55 (3.43%) IT Manager
12 51 (3.18%) Service Architect
13 48 (3.00%) Service Desk Analyst
13 48 (3.00%) Support Analyst
14 47 (2.93%) IT Analyst
15 46 (2.87%) Infrastructure Engineer
16 43 (2.68%) Network Engineer
17 41 (2.56%) Transition Manager
18 39 (2.43%) Change Manager
18 39 (2.43%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 68 (4.24%) REST
2 37 (2.31%) SOAP
3 23 (1.44%) .NET
4 18 (1.12%) Middleware
5 17 (1.06%) LDAP
6 15 (0.94%) Web Services
7 14 (0.87%) CSS
7 14 (0.87%) Oracle GoldenGate
8 13 (0.81%) 802.1X
9 12 (0.75%) Oracle Fusion
10 10 (0.62%) ARM Templates
10 10 (0.62%) Kafka
11 9 (0.56%) AngularJS
11 9 (0.56%) HTML
12 8 (0.50%) Elastic Stack
13 7 (0.44%) Microsoft Graph
14 6 (0.37%) AWS CDK
14 6 (0.37%) OAuth
15 5 (0.31%) Ajax
15 5 (0.31%) Software Packaging
Miscellaneous
1 95 (5.93%) CMDB
2 92 (5.74%) Product Ownership
3 84 (5.24%) Onboarding
4 75 (4.68%) Data Centre
5 46 (2.87%) Management Information System
6 43 (2.68%) Virtual Team
7 42 (2.62%) Enterprise Software
8 36 (2.25%) Self-Motivation
9 31 (1.94%) PKI
10 30 (1.87%) Replication
11 28 (1.75%) Cloud Native
12 25 (1.56%) Analytical Mindset
13 22 (1.37%) Hybrid Cloud
14 19 (1.19%) Security Posture
15 16 (1.00%) Driving Licence
15 16 (1.00%) PMI
16 15 (0.94%) Clustering
17 14 (0.87%) Mainframe
17 14 (0.87%) NHS
18 13 (0.81%) Smartphone
Operating Systems
1 362 (22.60%) Windows
2 100 (6.24%) Windows 10
3 93 (5.81%) Linux
4 77 (4.81%) Windows Server
5 43 (2.68%) Unix
6 32 (2.00%) Android
7 29 (1.81%) Mac OS
8 27 (1.69%) Apple iOS
9 21 (1.31%) Red Hat Enterprise Linux
10 10 (0.62%) Windows Server 2012
11 9 (0.56%) Ubuntu
12 8 (0.50%) Windows Server 2016
13 6 (0.37%) zOS
14 5 (0.31%) AIX
14 5 (0.31%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.19%) Debian
16 3 (0.19%) VMS
17 2 (0.12%) OpenVMS
Processes & Methodologies
1 556 (34.71%) Service Management
2 462 (28.84%) ITSM
3 396 (24.72%) Agile
4 349 (21.79%) Problem-Solving
5 314 (19.60%) Change Management
6 293 (18.29%) Continuous Improvement
7 268 (16.73%) Stakeholder Management
8 261 (16.29%) Service Delivery
9 200 (12.48%) Stakeholder Engagement
10 199 (12.42%) DevOps
11 175 (10.92%) Customer Service
12 163 (10.17%) Roadmaps
13 142 (8.86%) Problem Management
14 138 (8.61%) Service Design
15 134 (8.36%) Incident Management
16 133 (8.30%) Migration
17 125 (7.80%) Project Management
18 117 (7.30%) Project Delivery
19 113 (7.05%) TOGAF
20 103 (6.43%) CI/CD
Programming Languages
1 147 (9.18%) PowerShell
2 87 (5.43%) SQL
3 81 (5.06%) Python
4 42 (2.62%) JavaScript
5 28 (1.75%) Bash
6 21 (1.31%) Shell Script
7 19 (1.19%) Java
8 15 (0.94%) Korn
9 13 (0.81%) Bicep
10 12 (0.75%) C#
11 11 (0.69%) Perl
12 7 (0.44%) Groovy
13 6 (0.37%) JCL
13 6 (0.37%) PL/SQL
13 6 (0.37%) REXX
14 3 (0.19%) Assembly Language
14 3 (0.19%) COBOL
14 3 (0.19%) HLASM
14 3 (0.19%) T-SQL
14 3 (0.19%) VBScript
Qualifications
1 580 (36.20%) Security Cleared
2 434 (27.09%) SC Cleared
3 235 (14.67%) Degree
4 150 (9.36%) ITIL Certification
5 141 (8.80%) DV Cleared
6 67 (4.18%) Microsoft Certification
7 54 (3.37%) Computer Science Degree
7 54 (3.37%) PMI Certification
8 53 (3.31%) Cisco Certification
9 47 (2.93%) Azure Certification
10 45 (2.81%) PMP
11 42 (2.62%) ITIL Foundation Certificate
12 39 (2.43%) CCNP
13 36 (2.25%) TOGAF Certification
14 34 (2.12%) CISSP
15 33 (2.06%) ISEB
16 27 (1.69%) PRINCE2 Practitioner
17 23 (1.44%) AWS Certification
18 21 (1.31%) MCSE
19 17 (1.06%) A+ Certification
Quality Assurance & Compliance
1 131 (8.18%) SLA
2 71 (4.43%) ISO/IEC 27001
3 50 (3.12%) NIST
4 49 (3.06%) COBIT
5 44 (2.75%) GDPR
6 36 (2.25%) Data Quality
7 29 (1.81%) QA
8 25 (1.56%) GRC
9 21 (1.31%) NCSC
10 20 (1.25%) ISO/IEC 20000
11 18 (1.12%) Cyber Essentials
12 16 (1.00%) PCI DSS
12 16 (1.00%) PMO
13 12 (0.75%) Sarbanes-Oxley
14 11 (0.69%) Accessibility
15 10 (0.62%) JSP 440
16 8 (0.50%) Actionable Recommendations
16 8 (0.50%) Government Security Classifications
16 8 (0.50%) HMG Security Policy Framework
17 7 (0.44%) NIST 800
System Software
1 276 (17.23%) Active Directory
2 66 (4.12%) VMware Infrastructure
3 33 (2.06%) Docker
4 28 (1.75%) Hyper-V
5 26 (1.62%) Virtual Desktop
6 14 (0.87%) Oracle RAC
7 13 (0.81%) Firmware
8 12 (0.75%) vSphere
9 8 (0.50%) VMware NSX
10 7 (0.44%) VMware ESXi
11 4 (0.25%) Virtual Machines
12 3 (0.19%) DFS Replication
12 3 (0.19%) Job Entry Subsystem
12 3 (0.19%) Microsoft App-V
12 3 (0.19%) PowerHA
13 2 (0.12%) BitLocker
13 2 (0.12%) NFS
13 2 (0.12%) XenApp
13 2 (0.12%) XenDesktop
14 1 (0.062%) Virtual Servers
Systems Management
1 112 (6.99%) Microsoft Intune
2 91 (5.68%) Terraform
3 74 (4.62%) SCCM
4 73 (4.56%) Ansible
5 59 (3.68%) Kubernetes
6 30 (1.87%) OPNET
7 21 (1.31%) Grafana
8 18 (1.12%) SCOM
9 15 (0.94%) Prometheus
10 14 (0.87%) FortiGate
10 14 (0.87%) Oracle Enterprise Manager
10 14 (0.87%) Oracle RMAN
10 14 (0.87%) WSUS
11 13 (0.81%) Single Sign-On
12 12 (0.75%) Red Hat Satellite
13 9 (0.56%) Nessus
14 8 (0.50%) CASB
14 8 (0.50%) vCenter Server
15 6 (0.37%) Jamf Pro
16 5 (0.31%) Rancher
Vendors
1 362 (22.60%) Microsoft
2 339 (21.16%) ServiceNow
3 115 (7.18%) VMware
4 94 (5.87%) Remedy
5 79 (4.93%) Cisco
6 74 (4.62%) Oracle
7 60 (3.75%) Google
8 54 (3.37%) Atlassian
9 47 (2.93%) Splunk
10 43 (2.68%) Citrix
11 37 (2.31%) Palo Alto
12 34 (2.12%) Fortinet
13 32 (2.00%) Red Hat
14 31 (1.94%) SAP
15 30 (1.87%) IBM
16 28 (1.75%) SolarWinds
17 27 (1.69%) F5
18 26 (1.62%) Salesforce
19 25 (1.56%) BMC
20 24 (1.50%) Juniper