ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 9 July 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Jul 2026
Same period 2025 Same period 2024
Rank 48 41 40
Rank change year-on-year -7 -1 +3
Contract jobs citing ITIL 1,879 1,325 1,588
As % of all contract jobs in England 4.20% 4.91% 4.26%
As % of the Processes & Methodologies category 4.91% 5.41% 4.97%
Number of daily rates quoted 1,281 817 1,050
10th Percentile £200 £213 £205
25th Percentile £381 £309 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £577
90th Percentile £675 £656 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 103 91 120
10th Percentile £17.25 £14.99 £14.14
25th Percentile £18.81 £16.40 £15.00
Median hourly rate £27.50 £25.15 £21.37
Median % change year-on-year +9.34% +17.69% +23.65%
75th Percentile £80.40 £33.88 £25.00
90th Percentile £87.80 £57.50 £42.88
UK median hourly rate £22.00 £22.53 £21.37
% change year-on-year -2.33% +5.40% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,237 24,502 31,943
As % of all contract IT jobs advertised in England 85.52% 90.81% 85.71%
Number of daily rates quoted 24,096 15,746 20,754
10th Percentile £325 £300 £306
25th Percentile £419 £406 £413
Median daily rate (50th Percentile) £525 £515 £525
Median % change year-on-year +1.94% -1.90% -4.55%
75th Percentile £625 £638 £645
90th Percentile £733 £750 £750
UK median daily rate £518 £505 £525
% change year-on-year +2.50% -3.81% -4.55%
Number of hourly rates quoted 2,381 1,253 2,276
10th Percentile £15.38 £14.20 £12.79
25th Percentile £21.00 £17.98 £16.06
Median hourly rate £47.00 £25.15 £38.12
Median % change year-on-year +86.88% -34.02% -6.07%
75th Percentile £68.75 £54.01 £61.60
90th Percentile £82.37 £70.16 £72.50
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% -6.25%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 9 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 9 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 9 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -17 613 £500 - 166
South East +5 466 £510 +13.33% 206
North of England -18 326 £485 +26.30% 131
North West -9 210 £499 +17.29% 82
South West -11 192 £500 +52.67% 64
Midlands -37 152 £450 +5.88% 62
West Midlands -43 123 £450 +5.88% 34
Yorkshire -24 102 £485 +31.44% 32
East of England -1 99 £425 - 50
East Midlands -5 28 £413 -9.84% 28
North East -26 15 £440 +125.64% 19
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 118 (6.28%) SharePoint
2 70 (3.73%) Microsoft Exchange
3 63 (3.35%) Confluence
4 11 (0.59%) IIS
5 9 (0.48%) Oracle Workflow
6 6 (0.32%) Mattermost
6 6 (0.32%) Oracle Self-Service HR
6 6 (0.32%) WebSphere
7 5 (0.27%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) WebLogic
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) Apache
10 2 (0.11%) ArcGIS
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle Service Bus
10 2 (0.11%) Oracle Spatial
10 2 (0.11%) WebSphere Portal
Applications
1 71 (3.78%) Microsoft Office
2 46 (2.45%) Microsoft Excel
3 29 (1.54%) Microsoft Project
4 23 (1.22%) MS Visio
5 14 (0.75%) Microsoft PowerPoint
6 10 (0.53%) AutoCAD
7 8 (0.43%) Revit
8 7 (0.37%) Chatbot
9 1 (0.053%) Oracle Smart View
9 1 (0.053%) Spreadsheet
Business Applications
1 61 (3.25%) Remedy ITSM
2 8 (0.43%) ContrOCC
3 6 (0.32%) Oracle HRMS
3 6 (0.32%) Primavera
4 5 (0.27%) SAP S/4HANA
5 4 (0.21%) Oracle EBS
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.16%) Oracle Applications
6 3 (0.16%) Oracle Payables
6 3 (0.16%) Oracle Receivables
7 2 (0.11%) assyst
7 2 (0.11%) Dynamics CRM
7 2 (0.11%) Dynamics GP
7 2 (0.11%) Oracle Assets
7 2 (0.11%) Oracle Cash Management
7 2 (0.11%) Oracle EBS R12
7 2 (0.11%) Remedy AR System
7 2 (0.11%) SAP ERP
8 1 (0.053%) Misys Equation
Cloud Services
1 448 (23.84%) Azure
2 304 (16.18%) Microsoft 365
3 207 (11.02%) AWS
4 145 (7.72%) Entra ID
5 95 (5.06%) Power Platform
6 78 (4.15%) SaaS
7 67 (3.57%) Azure DevOps
8 54 (2.87%) GitHub
9 52 (2.77%) GCP
10 40 (2.13%) OneDrive
11 29 (1.54%) PaaS
12 26 (1.38%) Amazon CloudWatch
12 26 (1.38%) AWS Lambda
12 26 (1.38%) Serverless
13 25 (1.33%) Azure Monitor
13 25 (1.33%) GitHub Actions
14 24 (1.28%) Amazon S3
14 24 (1.28%) IaaS
15 23 (1.22%) Datadog
15 23 (1.22%) Power Automate
Communications & Networking
1 169 (8.99%) Firewall
2 131 (6.97%) DNS
3 105 (5.59%) VPN
4 100 (5.32%) WAN
5 96 (5.11%) LAN
6 83 (4.42%) DHCP
7 78 (4.15%) TCP/IP
8 66 (3.51%) Network Security
9 52 (2.77%) Wi-Fi
10 48 (2.55%) SD-WAN
11 47 (2.50%) SSL
12 44 (2.34%) BGP
12 44 (2.34%) OSPF
13 33 (1.76%) Wireless
14 31 (1.65%) SAN
15 26 (1.38%) Cisco ASA
16 24 (1.28%) Cisco Firepower
16 24 (1.28%) VLAN
17 22 (1.17%) BIG-IP
18 20 (1.06%) MPLS
Database & Business Intelligence
1 79 (4.20%) Power BI
2 61 (3.25%) SQL Server
3 25 (1.33%) Oracle Database
4 20 (1.06%) SQL Server Integration Services
5 13 (0.69%) PostgreSQL
6 12 (0.64%) Amazon RDS
6 12 (0.64%) Oracle Reports
7 11 (0.59%) Data Warehouse
8 10 (0.53%) MySQL
8 10 (0.53%) SQL Server Reporting Services
9 8 (0.43%) NoSQL
9 8 (0.43%) Relational Database
9 8 (0.43%) Tableau
10 7 (0.37%) Metadata
10 7 (0.37%) Oracle Database 11g
10 7 (0.37%) Oracle Database 12c
11 5 (0.27%) Db2
11 5 (0.27%) MongoDB
11 5 (0.27%) Oracle BI EE
12 4 (0.21%) DTS
Development Applications
1 196 (10.43%) JIRA
2 34 (1.81%) Git
3 31 (1.65%) Jenkins
4 28 (1.49%) GitLab
5 16 (0.85%) Bitbucket
6 8 (0.43%) MSI
7 4 (0.21%) AdminStudio
7 4 (0.21%) Atlassian Bamboo
7 4 (0.21%) Browser DevTools
7 4 (0.21%) Cucumber
7 4 (0.21%) Eclipse
7 4 (0.21%) InstallShield
7 4 (0.21%) Maven
7 4 (0.21%) MLflow
7 4 (0.21%) Postman
7 4 (0.21%) REST Assured
7 4 (0.21%) ScriptRunner
8 3 (0.16%) Flyway
8 3 (0.16%) Visual Studio
9 2 (0.11%) Oracle Forms
General
1 723 (38.48%) Social Skills
2 329 (17.51%) Finance
3 293 (15.59%) Analytical Skills
4 207 (11.02%) Public Sector
5 94 (5.00%) Banking
6 83 (4.42%) Telecoms
7 76 (4.04%) Organisational Skills
8 65 (3.46%) Legal
9 54 (2.87%) Influencing Skills
10 38 (2.02%) Retail
11 37 (1.97%) Documentation Skills
12 27 (1.44%) Local Government
13 26 (1.38%) Military
13 26 (1.38%) Presentation Skills
14 20 (1.06%) Aerospace
15 18 (0.96%) Inclusion and Diversity
16 17 (0.90%) Financial Institution
17 16 (0.85%) Police
18 14 (0.75%) Law
19 13 (0.69%) Investment Banking
Job Titles
1 266 (14.16%) Analyst
2 155 (8.25%) Senior
3 148 (7.88%) IT Support
4 143 (7.61%) Service Manager
5 126 (6.71%) Support Engineer
6 125 (6.65%) Architect
7 122 (6.49%) Lead
8 96 (5.11%) IT Manager
9 87 (4.63%) Service Analyst
10 83 (4.42%) Consultant
11 72 (3.83%) IT Analyst
12 71 (3.78%) IT Engineer
13 68 (3.62%) Network Engineer
14 66 (3.51%) IT Support Engineer
15 63 (3.35%) Delivery Manager
16 61 (3.25%) Project Manager
16 61 (3.25%) Support Analyst
17 53 (2.82%) Service Desk Analyst
18 51 (2.71%) Administrator
18 51 (2.71%) Transition Manager
Libraries, Frameworks & Software Standards
1 102 (5.43%) REST
2 55 (2.93%) SOAP
3 35 (1.86%) Middleware
4 25 (1.33%) LDAP
5 24 (1.28%) Web Services
6 23 (1.22%) CSS
7 22 (1.17%) .NET
8 21 (1.12%) OAuth
9 20 (1.06%) HTML
10 18 (0.96%) SAML
11 16 (0.85%) 802.1X
11 16 (0.85%) ISPF
11 16 (0.85%) Oracle Fusion
12 15 (0.80%) Oracle GoldenGate
13 14 (0.75%) Microsoft Graph
14 13 (0.69%) Ajax
14 13 (0.69%) OpenID
15 12 (0.64%) AWS CDK
16 11 (0.59%) OAuth2
17 10 (0.53%) Kafka
Miscellaneous
1 141 (7.50%) CMDB
2 135 (7.18%) Onboarding
3 104 (5.53%) Data Centre
4 76 (4.04%) Product Ownership
5 65 (3.46%) Enterprise Software
6 54 (2.87%) Management Information System
7 48 (2.55%) Clustering
8 47 (2.50%) PKI
9 39 (2.08%) Self-Motivation
10 32 (1.70%) Analytical Mindset
10 32 (1.70%) Cloud Native
11 30 (1.60%) Replication
11 30 (1.60%) Security Posture
12 29 (1.54%) Mainframe
13 28 (1.49%) Driving Licence
14 25 (1.33%) Legacy Systems
15 23 (1.22%) Hybrid Cloud
16 22 (1.17%) Virtual Team
17 13 (0.69%) Data Protection Act
17 13 (0.69%) Distributed Systems
Operating Systems
1 438 (23.31%) Windows
2 127 (6.76%) Linux
3 114 (6.07%) Windows 10
4 87 (4.63%) Windows Server
5 68 (3.62%) Unix
6 50 (2.66%) Mac OS
7 42 (2.24%) Red Hat Enterprise Linux
8 39 (2.08%) Apple iOS
9 28 (1.49%) Android
10 17 (0.90%) zOS
11 13 (0.69%) Windows Server 2019
12 11 (0.59%) AIX
13 10 (0.53%) Windows Server 2016
14 8 (0.43%) Oracle Linux
14 8 (0.43%) Windows Server 2012
15 7 (0.37%) Solaris
15 7 (0.37%) VMS
16 5 (0.27%) HPUX
16 5 (0.27%) SUSE
17 4 (0.21%) OpenVMS
Processes & Methodologies
1 610 (32.46%) Service Management
2 536 (28.53%) ITSM
3 469 (24.96%) Problem-Solving
4 417 (22.19%) Stakeholder Management
5 413 (21.98%) Agile
6 367 (19.53%) Continuous Improvement
7 314 (16.71%) Change Management
8 296 (15.75%) Service Delivery
9 217 (11.55%) Stakeholder Engagement
10 207 (11.02%) DevOps
11 199 (10.59%) Customer Service
12 187 (9.95%) Incident Management
13 179 (9.53%) Roadmaps
14 157 (8.36%) Problem Management
15 146 (7.77%) Project Delivery
16 144 (7.66%) AI
17 141 (7.50%) Migration
18 140 (7.45%) Service Design
19 135 (7.18%) Root Cause Analysis
20 125 (6.65%) Decision-Making
Programming Languages
1 155 (8.25%) PowerShell
2 114 (6.07%) SQL
3 84 (4.47%) Python
4 73 (3.89%) JavaScript
5 37 (1.97%) Bash
6 26 (1.38%) Java
7 21 (1.12%) PL/SQL
8 19 (1.01%) Shell Script
9 16 (0.85%) Korn
10 14 (0.75%) C#
11 10 (0.53%) Bicep
11 10 (0.53%) T-SQL
12 9 (0.48%) Groovy
12 9 (0.48%) Perl
13 7 (0.37%) Apex Code
14 4 (0.21%) JCL
14 4 (0.21%) REXX
15 3 (0.16%) SOQL
15 3 (0.16%) TypeScript
15 3 (0.16%) VBScript
Qualifications
1 662 (35.23%) Security Cleared
2 451 (24.00%) SC Cleared
3 241 (12.83%) Degree
4 199 (10.59%) DV Cleared
5 151 (8.04%) ITIL Certification
6 74 (3.94%) PMI Certification
7 68 (3.62%) PMP
8 66 (3.51%) Cisco Certification
8 66 (3.51%) Computer Science Degree
8 66 (3.51%) Microsoft Certification
9 46 (2.45%) Azure Certification
10 45 (2.39%) CCNP
10 45 (2.39%) ITIL Foundation Certificate
11 41 (2.18%) CISSP
12 29 (1.54%) BPSS Clearance
13 27 (1.44%) CCNA
14 24 (1.28%) Master's Degree
15 21 (1.12%) A+ Certification
15 21 (1.12%) MCSE
16 17 (0.90%) CompTIA Security+
Quality Assurance & Compliance
1 174 (9.26%) SLA
2 75 (3.99%) ISO/IEC 27001
3 54 (2.87%) Data Quality
3 54 (2.87%) NIST
4 41 (2.18%) GDPR
5 40 (2.13%) QA
6 36 (1.92%) COBIT
7 30 (1.60%) PMO
8 29 (1.54%) NCSC
9 26 (1.38%) GRC
9 26 (1.38%) ISO/IEC 20000
10 13 (0.69%) PCI DSS
11 9 (0.48%) Cyber Essentials
11 9 (0.48%) Government Security Classifications
11 9 (0.48%) ISO 9001
12 7 (0.37%) Accessibility
12 7 (0.37%) Sarbanes-Oxley
13 5 (0.27%) Cyber Essentials PLUS
13 5 (0.27%) ISO/IEC 42001
13 5 (0.27%) SOC 2
System Software
1 339 (18.04%) Active Directory
2 87 (4.63%) VMware Infrastructure
3 34 (1.81%) Docker
4 28 (1.49%) Oracle RAC
5 22 (1.17%) Hyper-V
5 22 (1.17%) VMware ESXi
6 19 (1.01%) Virtual Machines
6 19 (1.01%) VMware NSX
7 16 (0.85%) Firmware
8 15 (0.80%) Virtual Desktop
8 15 (0.80%) vSphere
9 14 (0.75%) RACF
10 10 (0.53%) IAG
11 9 (0.48%) NFS
12 4 (0.21%) Microsoft App-V
13 3 (0.16%) BitLocker
13 3 (0.16%) OpenAM
13 3 (0.16%) PowerHA
13 3 (0.16%) XenDesktop
14 2 (0.11%) Job Entry Subsystem
Systems Management
1 161 (8.57%) Microsoft Intune
2 82 (4.36%) Terraform
3 79 (4.20%) Ansible
4 74 (3.94%) SCCM
5 56 (2.98%) Kubernetes
6 26 (1.38%) Oracle RMAN
7 18 (0.96%) Single Sign-On
8 17 (0.90%) Grafana
8 17 (0.90%) Jamf Pro
9 16 (0.85%) Data Guard
10 15 (0.80%) Oracle Enterprise Manager
10 15 (0.80%) SCOM
11 14 (0.75%) WSUS
12 13 (0.69%) FortiGate
12 13 (0.69%) OMEGAMON
13 12 (0.64%) Prometheus
13 12 (0.64%) Red Hat Satellite
13 12 (0.64%) vCenter Server
14 10 (0.53%) Active Directory Federation Services
15 9 (0.48%) CASB
Vendors
1 501 (26.66%) ServiceNow
2 498 (26.50%) Microsoft
3 130 (6.92%) VMware
4 105 (5.59%) Cisco
5 91 (4.84%) Oracle
6 78 (4.15%) Remedy
7 58 (3.09%) Splunk
8 51 (2.71%) Palo Alto
9 41 (2.18%) SolarWinds
10 39 (2.08%) IBM
10 39 (2.08%) SAP
11 38 (2.02%) Citrix
12 37 (1.97%) BMC
12 37 (1.97%) Juniper
13 32 (1.70%) Dynatrace
14 30 (1.60%) Fortinet
14 30 (1.60%) Red Hat
15 29 (1.54%) F5
16 28 (1.49%) Google
16 28 (1.49%) Salesforce