ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 September 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Sep 2026
Same period 2025 Same period 2024
Rank 49 43 45
Rank change year-on-year -6 +2 -3
Contract jobs citing ITIL 1,949 1,370 1,375
As % of all contract jobs in England 4.27% 4.97% 4.16%
As % of the Processes & Methodologies category 5.03% 5.47% 4.84%
Number of daily rates quoted 1,316 861 890
10th Percentile £193 £205 £205
25th Percentile £375 £313 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £598 £569 £588
90th Percentile £688 £638 £671
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 108 95 73
10th Percentile £17.18 £14.99 £14.16
25th Percentile £18.58 £17.80 £16.30
Median hourly rate £25.92 £26.57 £21.37
Median % change year-on-year -2.45% +24.33% +22.11%
75th Percentile £65.06 £37.50 £29.00
90th Percentile £87.05 £61.07 £67.90
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,738 25,035 28,393
As % of all contract IT jobs advertised in England 84.83% 90.79% 85.89%
Number of daily rates quoted 23,882 15,942 18,107
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £631 £625 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,595 1,467 1,443
10th Percentile £14.22 £14.25 £14.16
25th Percentile £18.50 £17.87 £18.63
Median hourly rate £43.96 £25.15 £43.00
Median % change year-on-year +74.79% -41.51% +1.18%
75th Percentile £68.00 £50.00 £65.00
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £41.09 £25.15 £42.50
% change year-on-year +63.39% -40.82% +2.41%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -12 645 £500 +2.04% 498
South East -5 460 £538 +10.31% 260
North of England -11 381 £447 +17.63% 230
North West -1 258 £446 -0.89% 135
South West -19 166 £525 +37.70% 140
Midlands -32 156 £450 +5.88% 118
West Midlands -24 134 £456 +7.29% 78
Yorkshire -22 102 £485 +42.65% 63
East of England +8 100 £425 +6.25% 97
North East -29 24 £413 +111.54% 36
East Midlands -15 21 £413 -5.39% 41
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 141 (7.23%) SharePoint
2 87 (4.46%) Microsoft Exchange
3 62 (3.18%) Confluence
4 11 (0.56%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
7 7 (0.36%) Oracle Workflow
8 6 (0.31%) Oracle Self-Service HR
8 6 (0.31%) WebSphere
9 5 (0.26%) CMS
10 4 (0.21%) OpenStack
10 4 (0.21%) WebLogic
11 3 (0.15%) Apache
11 3 (0.15%) Oracle SOA Suite
12 2 (0.10%) IBM HTTP Server
12 2 (0.10%) Oracle HTTP Server
12 2 (0.10%) Oracle Service Bus
12 2 (0.10%) Skype for Business
12 2 (0.10%) WebSphere Application Server
12 2 (0.10%) WebSphere Portal
Applications
1 89 (4.57%) Microsoft Office
2 58 (2.98%) Microsoft Excel
3 28 (1.44%) Microsoft Project
4 21 (1.08%) Microsoft PowerPoint
5 16 (0.82%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 3 (0.15%) Spreadsheet
10 1 (0.051%) Oracle Smart View
Business Applications
1 57 (2.92%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.31%) Oracle EBS
3 6 (0.31%) Oracle HRMS
3 6 (0.31%) Remedy AR System
4 4 (0.21%) Dynamics CRM
4 4 (0.21%) Oracle ERP
4 4 (0.21%) Payment Gateway
4 4 (0.21%) Primavera
4 4 (0.21%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Exchequer
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP FI
Cloud Services
1 512 (26.27%) Azure
2 357 (18.32%) Microsoft 365
3 223 (11.44%) AWS
4 188 (9.65%) Entra ID
5 99 (5.08%) SaaS
6 94 (4.82%) Power Platform
7 67 (3.44%) Azure DevOps
8 66 (3.39%) OneDrive
9 55 (2.82%) GitHub
10 51 (2.62%) Azure Monitor
11 50 (2.57%) GCP
12 36 (1.85%) Datadog
13 28 (1.44%) Amazon CloudWatch
14 27 (1.39%) IaaS
14 27 (1.39%) PaaS
14 27 (1.39%) Serverless
15 26 (1.33%) GitHub Actions
16 25 (1.28%) AWS Lambda
17 23 (1.18%) Amazon S3
18 22 (1.13%) Virtual Private Cloud
Communications & Networking
1 181 (9.29%) DNS
2 173 (8.88%) Firewall
3 137 (7.03%) VPN
4 135 (6.93%) DHCP
5 107 (5.49%) TCP/IP
6 96 (4.93%) WAN
7 86 (4.41%) LAN
8 75 (3.85%) Network Security
9 52 (2.67%) Wi-Fi
10 45 (2.31%) SSL
11 44 (2.26%) BGP
11 44 (2.26%) OSPF
12 42 (2.15%) SD-WAN
13 40 (2.05%) Wireless
14 39 (2.00%) SAN
15 34 (1.74%) Cisco ASA
15 34 (1.74%) VLAN
16 32 (1.64%) Cisco Firepower
17 21 (1.08%) NAS
18 20 (1.03%) Internet
Database & Business Intelligence
1 75 (3.85%) Power BI
2 67 (3.44%) SQL Server
3 20 (1.03%) Oracle Database
3 20 (1.03%) SQL Server Integration Services
4 14 (0.72%) Amazon RDS
5 12 (0.62%) MySQL
6 11 (0.56%) Metadata
6 11 (0.56%) Oracle Reports
7 10 (0.51%) Relational Database
8 9 (0.46%) Data Warehouse
9 8 (0.41%) Oracle Database 11g
9 8 (0.41%) PostgreSQL
10 7 (0.36%) SQL Server Reporting Services
11 6 (0.31%) Big Data
11 6 (0.31%) Db2
11 6 (0.31%) Hadoop
11 6 (0.31%) NoSQL
12 5 (0.26%) Azure SQL Database
13 4 (0.21%) MongoDB
13 4 (0.21%) Oracle BI EE
Development Applications
1 172 (8.83%) JIRA
2 32 (1.64%) Jenkins
3 31 (1.59%) Git
4 25 (1.28%) GitLab
5 21 (1.08%) Bitbucket
6 10 (0.51%) Atlassian Bamboo
7 9 (0.46%) MSI
8 5 (0.26%) Chocolatey
9 4 (0.21%) AdminStudio
9 4 (0.21%) Browser DevTools
9 4 (0.21%) Cucumber
9 4 (0.21%) Eclipse
9 4 (0.21%) InstallShield
9 4 (0.21%) MLflow
9 4 (0.21%) Postman
9 4 (0.21%) REST Assured
10 3 (0.15%) ScriptRunner
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
11 2 (0.10%) eggPlant
General
1 828 (42.48%) Social Skills
2 346 (17.75%) Finance
3 337 (17.29%) Analytical Skills
4 206 (10.57%) Public Sector
5 106 (5.44%) Banking
6 84 (4.31%) Telecoms
7 77 (3.95%) Organisational Skills
8 67 (3.44%) Legal
9 63 (3.23%) Influencing Skills
10 42 (2.15%) Documentation Skills
11 32 (1.64%) Retail
12 30 (1.54%) Aerospace
13 26 (1.33%) Local Government
14 25 (1.28%) Military
14 25 (1.28%) Presentation Skills
15 20 (1.03%) Inclusion and Diversity
16 17 (0.87%) Manufacturing
17 16 (0.82%) Police
18 15 (0.77%) Front Office
18 15 (0.77%) Law
Job Titles
1 270 (13.85%) Analyst
2 167 (8.57%) Senior
3 151 (7.75%) IT Support
4 150 (7.70%) Support Engineer
5 143 (7.34%) Lead
6 126 (6.46%) Architect
7 117 (6.00%) Service Manager
8 90 (4.62%) IT Engineer
9 80 (4.10%) IT Manager
10 77 (3.95%) Consultant
11 76 (3.90%) IT Support Engineer
11 76 (3.90%) Service Analyst
12 71 (3.64%) Support Analyst
13 70 (3.59%) Network Engineer
14 67 (3.44%) IT Analyst
14 67 (3.44%) Project Manager
15 65 (3.34%) Delivery Manager
16 59 (3.03%) Administrator
17 54 (2.77%) Desktop Support
17 54 (2.77%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 103 (5.28%) REST
2 99 (5.08%) Terraform
3 54 (2.77%) SOAP
4 37 (1.90%) Middleware
5 26 (1.33%) SAML
5 26 (1.33%) Web Services
6 22 (1.13%) CSS
6 22 (1.13%) HTML
7 21 (1.08%) .NET
8 20 (1.03%) OAuth
9 16 (0.82%) Ajax
9 16 (0.82%) ISPF
10 14 (0.72%) OpenID
10 14 (0.72%) Oracle Fusion
11 13 (0.67%) LDAP
12 12 (0.62%) Microsoft Graph
13 11 (0.56%) ARM Templates
13 11 (0.56%) AWS CDK
13 11 (0.56%) OAuth2
13 11 (0.56%) Software Packaging
Miscellaneous
1 179 (9.18%) Onboarding
2 162 (8.31%) CMDB
3 95 (4.87%) Data Centre
4 74 (3.80%) Enterprise Software
5 65 (3.34%) Management Information System
6 62 (3.18%) Product Ownership
7 60 (3.08%) Clustering
8 49 (2.51%) Hybrid Cloud
9 48 (2.46%) PKI
10 40 (2.05%) Self-Motivation
11 32 (1.64%) Replication
12 31 (1.59%) Driving Licence
13 28 (1.44%) Cloud Native
13 28 (1.44%) Mainframe
14 27 (1.39%) Security Operations Centre
15 25 (1.28%) Analytical Mindset
15 25 (1.28%) Legacy Systems
16 23 (1.18%) Security Posture
17 20 (1.03%) Cyber Threat
18 18 (0.92%) Virtual Team
Operating Systems
1 524 (26.89%) Windows
2 152 (7.80%) Windows Server
3 143 (7.34%) Linux
4 136 (6.98%) Windows 10
5 54 (2.77%) Unix
6 53 (2.72%) Mac OS
7 49 (2.51%) Red Hat Enterprise Linux
8 43 (2.21%) Apple iOS
9 36 (1.85%) Android
10 22 (1.13%) Windows Server 2019
11 17 (0.87%) zOS
12 14 (0.72%) AIX
13 11 (0.56%) Windows Server 2016
14 9 (0.46%) VMS
15 8 (0.41%) Oracle Linux
15 8 (0.41%) Solaris
16 7 (0.36%) Windows Server 2012
17 5 (0.26%) HPUX
17 5 (0.26%) SUSE
18 3 (0.15%) Windows 7
Processes & Methodologies
1 722 (37.04%) Service Management
2 596 (30.58%) ITSM
3 520 (26.68%) Stakeholder Management
4 479 (24.58%) Problem-Solving
5 443 (22.73%) Continuous Improvement
6 426 (21.86%) Agile
7 344 (17.65%) Change Management
8 335 (17.19%) Service Delivery
9 231 (11.85%) Incident Management
10 226 (11.60%) Customer Service
11 215 (11.03%) DevOps
12 214 (10.98%) Stakeholder Engagement
13 194 (9.95%) Roadmaps
14 175 (8.98%) Project Delivery
14 175 (8.98%) Root Cause Analysis
15 167 (8.57%) Cybersecurity
16 161 (8.26%) Migration
17 150 (7.70%) AI
18 147 (7.54%) Problem Management
18 147 (7.54%) Service Design
Programming Languages
1 202 (10.36%) PowerShell
2 126 (6.46%) SQL
3 111 (5.70%) Python
4 64 (3.28%) JavaScript
5 60 (3.08%) Bash
6 21 (1.08%) Java
7 20 (1.03%) Bicep
8 18 (0.92%) PL/SQL
9 14 (0.72%) T-SQL
10 11 (0.56%) Perl
11 9 (0.46%) Groovy
11 9 (0.46%) Shell Script
12 8 (0.41%) C#
13 6 (0.31%) Apex Code
13 6 (0.31%) VBScript
14 4 (0.21%) JCL
14 4 (0.21%) Korn
14 4 (0.21%) REXX
15 3 (0.15%) TypeScript
16 2 (0.10%) SOQL
Qualifications
1 710 (36.43%) Security Cleared
2 507 (26.01%) SC Cleared
3 250 (12.83%) Degree
4 170 (8.72%) DV Cleared
5 148 (7.59%) ITIL Certification
6 82 (4.21%) Microsoft Certification
7 79 (4.05%) ITIL Foundation Certificate
8 75 (3.85%) PMI Certification
9 72 (3.69%) PMP
10 65 (3.34%) Azure Certification
11 64 (3.28%) Computer Science Degree
12 59 (3.03%) Cisco Certification
13 55 (2.82%) BPSS Clearance
14 51 (2.62%) CISSP
15 39 (2.00%) CCNP
16 36 (1.85%) A+ Certification
17 31 (1.59%) CCNA
17 31 (1.59%) CISM
18 24 (1.23%) AWS Certification
19 22 (1.13%) Network+ Certification
Quality Assurance & Compliance
1 204 (10.47%) SLA
2 67 (3.44%) ISO/IEC 27001
3 58 (2.98%) Data Quality
4 55 (2.82%) QA
5 46 (2.36%) NIST
6 38 (1.95%) NCSC
7 32 (1.64%) GDPR
8 30 (1.54%) PMO
9 28 (1.44%) GRC
9 28 (1.44%) ISO/IEC 20000
10 21 (1.08%) COBIT
11 11 (0.56%) Cyber Essentials
11 11 (0.56%) ISO 9001
12 7 (0.36%) Cyber Essentials PLUS
12 7 (0.36%) PCI DSS
13 5 (0.26%) Accessibility
13 5 (0.26%) ISO 22301
13 5 (0.26%) JSP 440
13 5 (0.26%) Sarbanes-Oxley
14 4 (0.21%) Government Security Classifications
System Software
1 388 (19.91%) Active Directory
2 148 (7.59%) VMware Infrastructure
3 58 (2.98%) Hyper-V
4 40 (2.05%) Docker
5 37 (1.90%) Virtual Desktop
6 34 (1.74%) VMware ESXi
7 26 (1.33%) vSphere
8 24 (1.23%) Virtual Machines
9 22 (1.13%) Oracle RAC
10 20 (1.03%) VMware NSX
11 19 (0.97%) Firmware
12 17 (0.87%) IAG
13 14 (0.72%) RACF
14 10 (0.51%) NFS
15 8 (0.41%) Citrix Hypervisor
16 7 (0.36%) Virtual Servers
17 6 (0.31%) XenApp
17 6 (0.31%) XenDesktop
18 5 (0.26%) PowerHA
19 4 (0.21%) Microsoft Virtual Server
Systems Management
1 199 (10.21%) Microsoft Intune
2 110 (5.64%) SCCM
3 100 (5.13%) Ansible
4 60 (3.08%) Kubernetes
5 34 (1.74%) SCOM
6 24 (1.23%) vCenter Server
7 23 (1.18%) Single Sign-On
8 20 (1.03%) Data Guard
9 18 (0.92%) Grafana
9 18 (0.92%) Jamf Pro
10 16 (0.82%) Oracle RMAN
10 16 (0.82%) Red Hat Satellite
11 15 (0.77%) Prometheus
11 15 (0.77%) WSUS
12 13 (0.67%) OMEGAMON
13 10 (0.51%) Puppet
13 10 (0.51%) vMotion
14 8 (0.41%) Active Directory Federation Services
14 8 (0.41%) Failover Clustering
14 8 (0.41%) PowerCLI
Vendors
1 617 (31.66%) Microsoft
2 555 (28.48%) ServiceNow
3 195 (10.01%) VMware
4 121 (6.21%) Cisco
5 92 (4.72%) Oracle
6 65 (3.34%) Remedy
7 56 (2.87%) Palo Alto
8 52 (2.67%) Citrix
9 48 (2.46%) IBM
10 45 (2.31%) BMC
11 42 (2.15%) SAP
11 42 (2.15%) SolarWinds
12 39 (2.00%) Dynatrace
13 38 (1.95%) Red Hat
13 38 (1.95%) Splunk
14 30 (1.54%) Google
15 29 (1.49%) Salesforce
16 28 (1.44%) Meraki
17 25 (1.28%) Apple
17 25 (1.28%) Fortinet