ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 29 September 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Sep 2026
Same period 2025 Same period 2024
Rank 51 45 45
Rank change year-on-year -6 0 -6
Contract jobs citing ITIL 1,965 1,354 1,364
As % of all contract jobs in England 4.24% 4.91% 4.22%
As % of the Processes & Methodologies category 5.01% 5.40% 4.89%
Number of daily rates quoted 1,348 857 823
10th Percentile £193 £200 £201
25th Percentile £364 £305 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -2.26%
75th Percentile £600 £556 £588
90th Percentile £700 £625 £675
UK median daily rate £500 £450 £461
% change year-on-year +11.11% -2.44% -3.91%
Number of hourly rates quoted 102 100 58
10th Percentile £17.13 £14.99 £14.87
25th Percentile £18.53 £18.61 £18.67
Median hourly rate £24.86 £29.05 £23.80
Median % change year-on-year -14.42% +22.06% +44.24%
75th Percentile £61.84 £45.53 £29.88
90th Percentile £86.80 £62.37 £68.53
UK median hourly rate £24.05 £26.00 £23.80
% change year-on-year -7.50% +9.24% +44.24%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,188 25,068 27,886
As % of all contract IT jobs advertised in England 84.60% 90.98% 86.24%
Number of daily rates quoted 23,853 15,921 17,051
10th Percentile £325 £298 £313
25th Percentile £425 £404 £420
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,855 1,537 1,209
10th Percentile £13.91 £14.38 £15.00
25th Percentile £17.60 £17.87 £20.19
Median hourly rate £41.00 £25.15 £43.00
Median % change year-on-year +63.02% -41.51% -3.37%
75th Percentile £67.50 £47.00 £67.00
90th Percentile £78.75 £67.35 £75.00
UK median hourly rate £39.75 £25.15 £42.50
% change year-on-year +58.05% -40.82% -1.16%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 29 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 29 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 29 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -5 647 £500 +2.56% 464
South East -4 450 £550 +15.79% 232
North of England -12 389 £456 +18.75% 220
North West +2 267 £447 -0.78% 135
Midlands -26 158 £450 +5.88% 151
South West -23 156 £575 +48.39% 132
West Midlands -23 133 £465 +9.41% 93
East of England +12 113 £425 +6.25% 109
Yorkshire -28 106 £500 +43.47% 63
East Midlands -15 25 £413 -5.61% 58
North East -26 19 £400 +105.13% 24
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 138 (7.02%) SharePoint
2 89 (4.53%) Microsoft Exchange
3 56 (2.85%) Confluence
4 14 (0.71%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
7 5 (0.25%) Oracle SOA Suite
7 5 (0.25%) WebLogic
8 4 (0.20%) CICS
8 4 (0.20%) CMS
8 4 (0.20%) OpenStack
8 4 (0.20%) WebSphere
9 3 (0.15%) Apache
9 3 (0.15%) Oracle Workflow
10 2 (0.10%) Oracle Self-Service HR
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) Skype for Business
11 1 (0.051%) Mattermost
11 1 (0.051%) nginx
11 1 (0.051%) Palantir Foundry
Applications
1 83 (4.22%) Microsoft Office
2 60 (3.05%) Microsoft Excel
3 19 (0.97%) Microsoft PowerPoint
4 18 (0.92%) Microsoft Project
5 17 (0.87%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 3 (0.15%) Spreadsheet
Business Applications
1 65 (3.31%) Remedy ITSM
2 8 (0.41%) ContrOCC
2 8 (0.41%) Remedy AR System
3 6 (0.31%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Payment Gateway
5 3 (0.15%) Cloudability
5 3 (0.15%) Exchequer
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle ERP
5 3 (0.15%) SAP S/4HANA
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Oracle HRMS
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
Cloud Services
1 509 (25.90%) Azure
2 373 (18.98%) Microsoft 365
3 217 (11.04%) AWS
4 196 (9.97%) Entra ID
5 101 (5.14%) SaaS
6 93 (4.73%) Power Platform
7 68 (3.46%) OneDrive
8 66 (3.36%) GCP
9 60 (3.05%) Azure DevOps
10 53 (2.70%) Azure Monitor
11 42 (2.14%) GitHub
12 31 (1.58%) Datadog
13 24 (1.22%) Serverless
14 23 (1.17%) Amazon CloudWatch
14 23 (1.17%) IaaS
15 22 (1.12%) AWS Lambda
15 22 (1.12%) GitHub Actions
16 21 (1.07%) Google Workspace
16 21 (1.07%) Power Automate
17 19 (0.97%) PaaS
Communications & Networking
1 184 (9.36%) DNS
2 157 (7.99%) Firewall
3 141 (7.18%) DHCP
4 136 (6.92%) VPN
5 99 (5.04%) TCP/IP
6 85 (4.33%) WAN
7 76 (3.87%) Network Security
8 74 (3.77%) LAN
9 48 (2.44%) Wi-Fi
10 40 (2.04%) SSL
11 37 (1.88%) SAN
11 37 (1.88%) Wireless
12 35 (1.78%) BGP
12 35 (1.78%) OSPF
13 34 (1.73%) SD-WAN
14 32 (1.63%) VLAN
15 29 (1.48%) Cisco ASA
16 28 (1.42%) Cisco Firepower
17 19 (0.97%) MPLS
18 18 (0.92%) EIGRP
Database & Business Intelligence
1 72 (3.66%) Power BI
2 61 (3.10%) SQL Server
3 18 (0.92%) Oracle Database
3 18 (0.92%) SQL Server Integration Services
4 13 (0.66%) Amazon RDS
5 12 (0.61%) MySQL
6 11 (0.56%) Metadata
6 11 (0.56%) Relational Database
7 9 (0.46%) Db2
7 9 (0.46%) PostgreSQL
8 7 (0.36%) Big Data
8 7 (0.36%) Oracle Database 11g
9 6 (0.31%) Data Warehouse
9 6 (0.31%) Hadoop
9 6 (0.31%) NoSQL
9 6 (0.31%) Oracle Reports
10 5 (0.25%) Azure SQL Database
10 5 (0.25%) BigQuery
10 5 (0.25%) Looker
10 5 (0.25%) SQL Server Reporting Services
Development Applications
1 155 (7.89%) JIRA
2 32 (1.63%) Git
3 26 (1.32%) Jenkins
4 18 (0.92%) Bitbucket
5 17 (0.87%) GitLab
6 10 (0.51%) Atlassian Bamboo
7 8 (0.41%) MSI
8 6 (0.31%) Postman
9 5 (0.25%) JMeter
10 4 (0.20%) Chocolatey
10 4 (0.20%) Cucumber
10 4 (0.20%) Eclipse
10 4 (0.20%) REST Assured
11 3 (0.15%) Browser DevTools
11 3 (0.15%) eggPlant
11 3 (0.15%) Locust
11 3 (0.15%) Robot Framework
11 3 (0.15%) Sonatype Nexus
11 3 (0.15%) TestCafe
11 3 (0.15%) Visual Studio
General
1 849 (43.21%) Social Skills
2 349 (17.76%) Finance
3 322 (16.39%) Analytical Skills
4 200 (10.18%) Public Sector
5 118 (6.01%) Banking
6 84 (4.27%) Telecoms
7 78 (3.97%) Organisational Skills
8 67 (3.41%) Legal
9 65 (3.31%) Influencing Skills
10 48 (2.44%) Documentation Skills
11 40 (2.04%) Aerospace
12 32 (1.63%) Retail
13 27 (1.37%) Local Government
13 27 (1.37%) Military
13 27 (1.37%) Presentation Skills
14 23 (1.17%) Manufacturing
15 22 (1.12%) Inclusion and Diversity
16 16 (0.81%) Law
16 16 (0.81%) Police
17 15 (0.76%) Financial Institution
Job Titles
1 267 (13.59%) Analyst
2 154 (7.84%) Support Engineer
3 150 (7.63%) IT Support
4 149 (7.58%) Lead
5 147 (7.48%) Senior
6 137 (6.97%) Architect
7 122 (6.21%) Service Manager
8 93 (4.73%) IT Engineer
9 79 (4.02%) IT Support Engineer
10 78 (3.97%) Service Analyst
11 76 (3.87%) IT Manager
12 72 (3.66%) Delivery Manager
13 67 (3.41%) Consultant
13 67 (3.41%) Network Engineer
14 64 (3.26%) Support Analyst
15 61 (3.10%) Desktop Support
16 59 (3.00%) IT Analyst
16 59 (3.00%) Project Manager
17 56 (2.85%) Infrastructure Engineer
18 53 (2.70%) Administrator
Libraries, Frameworks & Software Standards
1 102 (5.19%) REST
2 101 (5.14%) Terraform
3 48 (2.44%) SOAP
4 43 (2.19%) Middleware
5 23 (1.17%) HTML
6 22 (1.12%) CSS
7 21 (1.07%) SAML
8 19 (0.97%) .NET
9 18 (0.92%) OAuth
9 18 (0.92%) Web Services
10 17 (0.87%) Ajax
11 16 (0.81%) ISPF
12 13 (0.66%) OpenID
13 12 (0.61%) ARM Templates
14 11 (0.56%) LDAP
14 11 (0.56%) Software Packaging
15 10 (0.51%) JSON
15 10 (0.51%) Microsoft Graph
15 10 (0.51%) XML
16 9 (0.46%) OAuth2
Miscellaneous
1 192 (9.77%) Onboarding
2 168 (8.55%) CMDB
3 99 (5.04%) Data Centre
4 80 (4.07%) Management Information System
5 78 (3.97%) Enterprise Software
6 54 (2.75%) Clustering
7 53 (2.70%) Hybrid Cloud
8 49 (2.49%) PKI
9 46 (2.34%) Product Ownership
10 35 (1.78%) Driving Licence
10 35 (1.78%) Self-Motivation
11 31 (1.58%) Mainframe
12 27 (1.37%) Cloud Native
12 27 (1.37%) Security Operations Centre
13 25 (1.27%) Cyber Threat
14 24 (1.22%) Legacy Systems
15 23 (1.17%) Security Posture
16 22 (1.12%) Virtual Team
17 20 (1.02%) Replication
17 20 (1.02%) Video Conferencing
Operating Systems
1 550 (27.99%) Windows
2 174 (8.85%) Windows Server
3 147 (7.48%) Linux
4 139 (7.07%) Windows 10
5 61 (3.10%) Mac OS
6 51 (2.60%) Apple iOS
6 51 (2.60%) Red Hat Enterprise Linux
6 51 (2.60%) Unix
7 47 (2.39%) Android
8 25 (1.27%) Windows Server 2019
9 21 (1.07%) zOS
10 17 (0.87%) AIX
11 11 (0.56%) Solaris
11 11 (0.56%) Windows Server 2016
12 9 (0.46%) VMS
13 7 (0.36%) Windows Server 2012
14 6 (0.31%) Oracle Linux
14 6 (0.31%) SUSE
15 5 (0.25%) HPUX
16 4 (0.20%) CentOS
Processes & Methodologies
1 766 (38.98%) Service Management
2 603 (30.69%) ITSM
3 569 (28.96%) Stakeholder Management
4 466 (23.72%) Continuous Improvement
5 464 (23.61%) Problem-Solving
6 410 (20.87%) Agile
7 341 (17.35%) Service Delivery
8 337 (17.15%) Change Management
9 239 (12.16%) Incident Management
10 235 (11.96%) Customer Service
11 207 (10.53%) Roadmaps
12 206 (10.48%) Stakeholder Engagement
13 198 (10.08%) DevOps
14 191 (9.72%) Root Cause Analysis
15 181 (9.21%) Cybersecurity
16 179 (9.11%) Project Delivery
17 161 (8.19%) PRINCE2
18 159 (8.09%) Migration
19 150 (7.63%) Service Design
20 149 (7.58%) Problem Management
Programming Languages
1 210 (10.69%) PowerShell
2 120 (6.11%) Python
3 118 (6.01%) SQL
4 67 (3.41%) JavaScript
5 66 (3.36%) Bash
6 24 (1.22%) Bicep
7 17 (0.87%) Java
8 15 (0.76%) T-SQL
9 13 (0.66%) PL/SQL
10 10 (0.51%) Shell Script
11 9 (0.46%) Perl
12 8 (0.41%) JCL
13 7 (0.36%) C#
13 7 (0.36%) Groovy
14 6 (0.31%) Apex Code
15 4 (0.20%) Google Apps Script
15 4 (0.20%) REXX
15 4 (0.20%) VBScript
16 3 (0.15%) COBOL
16 3 (0.15%) RPG
Qualifications
1 717 (36.49%) Security Cleared
2 505 (25.70%) SC Cleared
3 256 (13.03%) Degree
4 174 (8.85%) DV Cleared
5 146 (7.43%) ITIL Certification
6 82 (4.17%) Microsoft Certification
7 80 (4.07%) ITIL Foundation Certificate
8 77 (3.92%) PMI Certification
9 71 (3.61%) PMP
10 66 (3.36%) Azure Certification
11 64 (3.26%) Cisco Certification
12 60 (3.05%) CISSP
13 59 (3.00%) BPSS Clearance
14 58 (2.95%) Computer Science Degree
15 39 (1.98%) CCNP
16 38 (1.93%) A+ Certification
17 35 (1.78%) CISM
18 29 (1.48%) AWS Certification
19 27 (1.37%) CCNA
20 21 (1.07%) MCSE
Quality Assurance & Compliance
1 203 (10.33%) SLA
2 73 (3.72%) ISO/IEC 27001
3 66 (3.36%) QA
4 58 (2.95%) Data Quality
5 48 (2.44%) NIST
6 37 (1.88%) GRC
7 36 (1.83%) NCSC
8 35 (1.78%) GDPR
9 31 (1.58%) ISO/IEC 20000
10 24 (1.22%) PMO
11 18 (0.92%) COBIT
12 17 (0.87%) ISO 9001
13 15 (0.76%) PCI DSS
14 10 (0.51%) Cyber Essentials
15 7 (0.36%) ISO 22301
16 6 (0.31%) Cyber Essentials PLUS
16 6 (0.31%) ISO 31000
16 6 (0.31%) ISO/IEC 27005
17 4 (0.20%) GxP
17 4 (0.20%) JSP 440
System Software
1 389 (19.80%) Active Directory
2 165 (8.40%) VMware Infrastructure
3 69 (3.51%) Hyper-V
4 43 (2.19%) Virtual Desktop
5 35 (1.78%) Docker
6 33 (1.68%) VMware ESXi
7 28 (1.42%) vSphere
8 26 (1.32%) Virtual Machines
9 21 (1.07%) Firmware
10 19 (0.97%) Oracle RAC
11 17 (0.87%) VMware NSX
12 15 (0.76%) IAG
13 14 (0.71%) RACF
14 12 (0.61%) Citrix Hypervisor
15 9 (0.46%) NFS
15 9 (0.46%) XenApp
15 9 (0.46%) XenDesktop
16 8 (0.41%) Virtual Servers
17 5 (0.25%) ISA Server
18 4 (0.20%) PowerHA
Systems Management
1 211 (10.74%) Microsoft Intune
2 121 (6.16%) SCCM
3 93 (4.73%) Ansible
4 57 (2.90%) Kubernetes
5 42 (2.14%) SCOM
6 25 (1.27%) vCenter Server
7 22 (1.12%) Single Sign-On
8 21 (1.07%) Jamf Pro
9 20 (1.02%) Data Guard
10 19 (0.97%) Grafana
11 16 (0.81%) Prometheus
11 16 (0.81%) Red Hat Satellite
12 14 (0.71%) WSUS
13 13 (0.66%) OMEGAMON
14 12 (0.61%) Oracle RMAN
15 10 (0.51%) Puppet
16 8 (0.41%) Failover Clustering
16 8 (0.41%) vMotion
17 7 (0.36%) PowerCLI
17 7 (0.36%) Progress Chef
Vendors
1 652 (33.18%) Microsoft
2 559 (28.45%) ServiceNow
3 204 (10.38%) VMware
4 116 (5.90%) Cisco
5 75 (3.82%) Remedy
6 72 (3.66%) Oracle
7 57 (2.90%) IBM
8 52 (2.65%) Citrix
9 49 (2.49%) Palo Alto
10 48 (2.44%) BMC
11 47 (2.39%) Google
12 45 (2.29%) SolarWinds
13 41 (2.09%) Dynatrace
14 38 (1.93%) Splunk
15 36 (1.83%) SAP
16 35 (1.78%) Red Hat
17 34 (1.73%) Salesforce
18 31 (1.58%) Apple
19 26 (1.32%) Meraki
20 24 (1.22%) Juniper