ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 30 July 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Jul 2026
Same period 2025 Same period 2024
Rank 47 43 43
Rank change year-on-year -4 0 0
Contract jobs citing ITIL 1,895 1,346 1,439
As % of all contract jobs in England 4.19% 4.89% 4.22%
As % of the Processes & Methodologies category 4.92% 5.39% 4.92%
Number of daily rates quoted 1,287 843 948
10th Percentile £200 £214 £206
25th Percentile £385 £325 £350
Median daily rate (50th Percentile) £500 £459 £484
Median % change year-on-year +8.95% -5.27% +0.93%
75th Percentile £598 £575 £588
90th Percentile £675 £651 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 105 94 96
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £17.27 £15.70
Median hourly rate £27.50 £26.00 £21.19
Median % change year-on-year +5.77% +22.73% +21.06%
75th Percentile £82.25 £37.50 £24.44
90th Percentile £88.00 £59.21 £51.50
UK median hourly rate £22.80 £23.00 £21.00
% change year-on-year -0.87% +9.52% +17.98%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,532 24,959 29,249
As % of all contract IT jobs advertised in England 85.26% 90.75% 85.85%
Number of daily rates quoted 24,105 15,999 19,151
10th Percentile £325 £300 £313
25th Percentile £425 £405 £419
Median daily rate (50th Percentile) £525 £512 £525
Median % change year-on-year +2.54% -2.48% -4.55%
75th Percentile £625 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -4.11%
Number of hourly rates quoted 2,433 1,365 1,791
10th Percentile £15.05 £14.22 £13.87
25th Percentile £21.00 £17.88 £17.75
Median hourly rate £45.00 £25.15 £41.50
Median % change year-on-year +78.93% -39.40% -2.35%
75th Percentile £68.75 £51.65 £65.00
90th Percentile £83.00 £70.10 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -5.88%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 30 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 30 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 30 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -12 635 £500 - 183
South East -2 478 £520 +4.00% 157
North of England -16 328 £475 +25.00% 108
North West -12 216 £465 +3.33% 58
South West -11 178 £500 +26.98% 53
Midlands -36 154 £450 +5.88% 61
West Midlands -38 131 £459 +8.06% 34
Yorkshire -27 101 £475 +36.30% 33
East of England +3 94 £425 +3.03% 51
East Midlands -11 22 £413 -5.61% 27
North East -39 14 £440 +125.64% 20
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 133 (7.02%) SharePoint
2 73 (3.85%) Microsoft Exchange
3 64 (3.38%) Confluence
4 11 (0.58%) IIS
5 8 (0.42%) Oracle Workflow
6 6 (0.32%) Mattermost
6 6 (0.32%) Oracle Self-Service HR
6 6 (0.32%) WebSphere
7 5 (0.26%) JBoss
7 5 (0.26%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) WebLogic
9 3 (0.16%) Apache
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) Oracle Service Bus
10 2 (0.11%) WebSphere Application Server
Applications
1 81 (4.27%) Microsoft Office
2 54 (2.85%) Microsoft Excel
3 28 (1.48%) Microsoft Project
4 21 (1.11%) MS Visio
5 18 (0.95%) Microsoft PowerPoint
6 10 (0.53%) AutoCAD
7 8 (0.42%) Revit
8 7 (0.37%) Chatbot
9 1 (0.053%) Oracle Smart View
9 1 (0.053%) Spreadsheet
Business Applications
1 63 (3.32%) Remedy ITSM
2 8 (0.42%) ContrOCC
3 6 (0.32%) Oracle HRMS
3 6 (0.32%) Primavera
3 6 (0.32%) SAP S/4HANA
4 4 (0.21%) Oracle EBS
4 4 (0.21%) Oracle ERP
4 4 (0.21%) Payment Gateway
4 4 (0.21%) Remedy AR System
5 3 (0.16%) Dynamics CRM
5 3 (0.16%) Oracle Applications
6 2 (0.11%) assyst
6 2 (0.11%) Dynamics GP
6 2 (0.11%) Oracle Payables
6 2 (0.11%) Oracle Receivables
6 2 (0.11%) SAP ERP
6 2 (0.11%) SAP FI
7 1 (0.053%) Oracle Assets
7 1 (0.053%) Oracle Cash Management
7 1 (0.053%) SAP BRIM
Cloud Services
1 463 (24.43%) Azure
2 329 (17.36%) Microsoft 365
3 203 (10.71%) AWS
4 166 (8.76%) Entra ID
5 97 (5.12%) Power Platform
6 86 (4.54%) SaaS
7 75 (3.96%) Azure DevOps
8 55 (2.90%) GitHub
8 55 (2.90%) OneDrive
9 51 (2.69%) GCP
10 32 (1.69%) Azure Monitor
11 29 (1.53%) Datadog
12 28 (1.48%) PaaS
13 27 (1.42%) Serverless
14 26 (1.37%) AWS Lambda
15 25 (1.32%) Amazon CloudWatch
15 25 (1.32%) GitHub Actions
16 24 (1.27%) Amazon S3
16 24 (1.27%) IaaS
17 23 (1.21%) OCI
Communications & Networking
1 170 (8.97%) Firewall
2 160 (8.44%) DNS
3 118 (6.23%) VPN
4 109 (5.75%) DHCP
5 97 (5.12%) WAN
6 96 (5.07%) TCP/IP
7 93 (4.91%) LAN
8 76 (4.01%) Network Security
9 57 (3.01%) Wi-Fi
10 48 (2.53%) SSL
11 43 (2.27%) BGP
11 43 (2.27%) OSPF
12 40 (2.11%) SD-WAN
13 37 (1.95%) SAN
13 37 (1.95%) Wireless
14 28 (1.48%) Cisco ASA
15 27 (1.42%) VLAN
16 26 (1.37%) Cisco Firepower
17 19 (1.00%) Cisco Nexus
17 19 (1.00%) NAS
Database & Business Intelligence
1 80 (4.22%) Power BI
2 75 (3.96%) SQL Server
3 26 (1.37%) Oracle Database
4 21 (1.11%) SQL Server Integration Services
5 13 (0.69%) Amazon RDS
6 12 (0.63%) MySQL
6 12 (0.63%) PostgreSQL
7 11 (0.58%) Data Warehouse
7 11 (0.58%) Oracle Reports
8 9 (0.47%) Relational Database
8 9 (0.47%) SQL Server Reporting Services
9 8 (0.42%) NoSQL
10 7 (0.37%) Metadata
10 7 (0.37%) Oracle Database 11g
10 7 (0.37%) Oracle Database 12c
11 6 (0.32%) Db2
11 6 (0.32%) Tableau
12 5 (0.26%) Oracle BI EE
13 4 (0.21%) DTS
13 4 (0.21%) MongoDB
Development Applications
1 193 (10.18%) JIRA
2 36 (1.90%) Git
3 31 (1.64%) Jenkins
4 28 (1.48%) GitLab
5 23 (1.21%) Bitbucket
6 11 (0.58%) Atlassian Bamboo
7 8 (0.42%) MSI
8 5 (0.26%) Chocolatey
8 5 (0.26%) Maven
9 4 (0.21%) AdminStudio
9 4 (0.21%) Browser DevTools
9 4 (0.21%) Cucumber
9 4 (0.21%) Eclipse
9 4 (0.21%) InstallShield
9 4 (0.21%) MLflow
9 4 (0.21%) Postman
9 4 (0.21%) REST Assured
9 4 (0.21%) ScriptRunner
10 3 (0.16%) Flyway
10 3 (0.16%) Visual Studio
General
1 773 (40.79%) Social Skills
2 348 (18.36%) Finance
3 316 (16.68%) Analytical Skills
4 201 (10.61%) Public Sector
5 101 (5.33%) Banking
6 79 (4.17%) Telecoms
7 70 (3.69%) Organisational Skills
8 60 (3.17%) Legal
9 59 (3.11%) Influencing Skills
10 35 (1.85%) Documentation Skills
11 31 (1.64%) Retail
12 29 (1.53%) Presentation Skills
13 26 (1.37%) Military
14 25 (1.32%) Local Government
15 21 (1.11%) Aerospace
16 20 (1.06%) Inclusion and Diversity
17 16 (0.84%) Financial Institution
18 15 (0.79%) Police
19 14 (0.74%) Law
20 13 (0.69%) Front Office
Job Titles
1 273 (14.41%) Analyst
2 172 (9.08%) Senior
3 146 (7.70%) IT Support
4 136 (7.18%) Service Manager
5 133 (7.02%) Support Engineer
6 128 (6.75%) Lead
7 116 (6.12%) Architect
8 95 (5.01%) IT Manager
9 88 (4.64%) Service Analyst
10 78 (4.12%) Consultant
10 78 (4.12%) IT Engineer
11 72 (3.80%) IT Analyst
12 71 (3.75%) Network Engineer
13 68 (3.59%) IT Support Engineer
14 67 (3.54%) Support Analyst
15 66 (3.48%) Delivery Manager
16 61 (3.22%) Project Manager
17 56 (2.96%) Transition Manager
18 54 (2.85%) Administrator
19 49 (2.59%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 113 (5.96%) REST
2 61 (3.22%) SOAP
3 35 (1.85%) Middleware
4 30 (1.58%) Web Services
5 26 (1.37%) CSS
6 23 (1.21%) HTML
7 22 (1.16%) SAML
8 21 (1.11%) OAuth
9 20 (1.06%) .NET
10 18 (0.95%) LDAP
11 17 (0.90%) Oracle Fusion
12 16 (0.84%) 802.1X
12 16 (0.84%) Ajax
12 16 (0.84%) ISPF
13 15 (0.79%) Oracle GoldenGate
14 14 (0.74%) Microsoft Graph
15 13 (0.69%) OpenID
16 12 (0.63%) AWS CDK
17 11 (0.58%) OAuth2
18 9 (0.47%) ARM Templates
Miscellaneous
1 157 (8.28%) Onboarding
2 146 (7.70%) CMDB
3 104 (5.49%) Data Centre
4 74 (3.91%) Product Ownership
5 70 (3.69%) Enterprise Software
6 60 (3.17%) Clustering
7 57 (3.01%) Management Information System
8 50 (2.64%) PKI
9 42 (2.22%) Self-Motivation
10 34 (1.79%) Hybrid Cloud
11 32 (1.69%) Analytical Mindset
12 31 (1.64%) Replication
12 31 (1.64%) Security Posture
13 30 (1.58%) Cloud Native
13 30 (1.58%) Driving Licence
14 28 (1.48%) Mainframe
15 25 (1.32%) Legacy Systems
16 18 (0.95%) Virtual Team
17 14 (0.74%) Data Protection Act
17 14 (0.74%) Distributed Systems
Operating Systems
1 476 (25.12%) Windows
2 133 (7.02%) Linux
3 119 (6.28%) Windows 10
4 111 (5.86%) Windows Server
5 71 (3.75%) Unix
6 50 (2.64%) Mac OS
6 50 (2.64%) Red Hat Enterprise Linux
7 36 (1.90%) Apple iOS
8 26 (1.37%) Android
9 18 (0.95%) Windows Server 2019
10 17 (0.90%) zOS
11 15 (0.79%) AIX
12 11 (0.58%) Windows Server 2016
13 8 (0.42%) Oracle Linux
14 7 (0.37%) Solaris
14 7 (0.37%) VMS
14 7 (0.37%) Windows Server 2012
15 5 (0.26%) HPUX
15 5 (0.26%) SUSE
16 4 (0.21%) OpenVMS
Processes & Methodologies
1 664 (35.04%) Service Management
2 562 (29.66%) ITSM
3 476 (25.12%) Problem-Solving
4 446 (23.54%) Stakeholder Management
5 424 (22.37%) Agile
6 387 (20.42%) Continuous Improvement
7 325 (17.15%) Service Delivery
8 324 (17.10%) Change Management
9 219 (11.56%) DevOps
10 211 (11.13%) Stakeholder Engagement
11 201 (10.61%) Customer Service
12 197 (10.40%) Incident Management
13 168 (8.87%) Project Delivery
14 167 (8.81%) Roadmaps
15 157 (8.28%) Problem Management
16 152 (8.02%) Migration
17 147 (7.76%) Root Cause Analysis
18 145 (7.65%) AI
19 143 (7.55%) Service Design
20 135 (7.12%) Cybersecurity
Programming Languages
1 165 (8.71%) PowerShell
2 118 (6.23%) SQL
3 98 (5.17%) Python
4 75 (3.96%) JavaScript
5 50 (2.64%) Bash
6 23 (1.21%) Java
7 18 (0.95%) PL/SQL
7 18 (0.95%) Shell Script
8 17 (0.90%) Bicep
9 16 (0.84%) Korn
10 14 (0.74%) C#
11 13 (0.69%) Perl
12 11 (0.58%) T-SQL
13 10 (0.53%) Groovy
14 7 (0.37%) Apex Code
15 4 (0.21%) JCL
15 4 (0.21%) REXX
15 4 (0.21%) TypeScript
15 4 (0.21%) VBScript
16 3 (0.16%) SOQL
Qualifications
1 684 (36.09%) Security Cleared
2 470 (24.80%) SC Cleared
3 252 (13.30%) Degree
4 196 (10.34%) DV Cleared
5 147 (7.76%) ITIL Certification
6 74 (3.91%) Microsoft Certification
7 72 (3.80%) PMI Certification
8 68 (3.59%) PMP
9 67 (3.54%) Computer Science Degree
10 66 (3.48%) Cisco Certification
11 54 (2.85%) ITIL Foundation Certificate
12 51 (2.69%) Azure Certification
13 45 (2.37%) CISSP
14 43 (2.27%) CCNP
15 41 (2.16%) BPSS Clearance
16 30 (1.58%) CCNA
17 29 (1.53%) A+ Certification
18 23 (1.21%) Master's Degree
18 23 (1.21%) MCSE
19 20 (1.06%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 185 (9.76%) SLA
2 72 (3.80%) ISO/IEC 27001
3 54 (2.85%) NIST
4 52 (2.74%) Data Quality
5 41 (2.16%) QA
6 36 (1.90%) GDPR
7 32 (1.69%) PMO
8 31 (1.64%) ISO/IEC 20000
9 29 (1.53%) COBIT
9 29 (1.53%) NCSC
10 26 (1.37%) GRC
11 11 (0.58%) ISO 9001
11 11 (0.58%) PCI DSS
12 10 (0.53%) Cyber Essentials
13 9 (0.47%) Government Security Classifications
14 7 (0.37%) Accessibility
15 6 (0.32%) Cyber Essentials PLUS
15 6 (0.32%) Sarbanes-Oxley
16 5 (0.26%) SOC 2
17 4 (0.21%) ISO/IEC 42001
System Software
1 361 (19.05%) Active Directory
2 96 (5.07%) VMware Infrastructure
3 36 (1.90%) Docker
4 31 (1.64%) Oracle RAC
5 28 (1.48%) Hyper-V
6 26 (1.37%) VMware ESXi
7 21 (1.11%) VMware NSX
8 20 (1.06%) Firmware
8 20 (1.06%) Virtual Machines
9 19 (1.00%) Virtual Desktop
10 17 (0.90%) vSphere
11 14 (0.74%) RACF
12 13 (0.69%) IAG
13 9 (0.47%) NFS
14 7 (0.37%) PowerHA
15 4 (0.21%) Microsoft App-V
16 3 (0.16%) OpenAM
17 2 (0.11%) Job Entry Subsystem
17 2 (0.11%) Virtual Servers
17 2 (0.11%) zsh
Systems Management
1 179 (9.45%) Microsoft Intune
2 87 (4.59%) Terraform
3 86 (4.54%) Ansible
4 85 (4.49%) SCCM
5 53 (2.80%) Kubernetes
6 26 (1.37%) Oracle RMAN
7 20 (1.06%) SCOM
8 19 (1.00%) Data Guard
9 18 (0.95%) Jamf Pro
9 18 (0.95%) Single Sign-On
10 17 (0.90%) vCenter Server
11 16 (0.84%) Red Hat Satellite
12 15 (0.79%) Oracle Enterprise Manager
13 14 (0.74%) Grafana
14 13 (0.69%) OMEGAMON
14 13 (0.69%) WSUS
15 11 (0.58%) FortiGate
15 11 (0.58%) Prometheus
16 9 (0.47%) CASB
17 8 (0.42%) Active Directory Federation Services
Vendors
1 547 (28.87%) Microsoft
2 538 (28.39%) ServiceNow
3 143 (7.55%) VMware
4 115 (6.07%) Cisco
5 95 (5.01%) Oracle
6 78 (4.12%) Remedy
7 58 (3.06%) Splunk
8 52 (2.74%) Palo Alto
9 44 (2.32%) IBM
9 44 (2.32%) SolarWinds
10 42 (2.22%) SAP
11 40 (2.11%) BMC
12 38 (2.01%) Citrix
13 37 (1.95%) Red Hat
14 33 (1.74%) Juniper
15 31 (1.64%) Dynatrace
16 27 (1.42%) F5
17 26 (1.37%) Fortinet
18 25 (1.32%) Meraki
18 25 (1.32%) Zscaler