ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers vacancies from the 6 months leading up to 19 September 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 42 46 38
Rank change year-on-year +4 -8 +11
Contract jobs citing ITIL 1,381 1,366 2,148
As % of all contract jobs advertised in England 4.97% 4.15% 5.09%
As % of the Processes & Methodologies category 5.46% 4.82% 5.71%
Number of daily rates quoted 875 847 1,461
10th Percentile £204 £203 £205
25th Percentile £313 £325 £323
Median daily rate (50th Percentile) £450 £475 £480
Median % change year-on-year -5.26% -1.04% +1.05%
75th Percentile £559 £588 £588
90th Percentile £638 £661 £720
UK median daily rate £450 £463 £475
% change year-on-year -2.70% -2.63% -
Number of hourly rates quoted 100 63 113
10th Percentile £14.99 £14.36 -
25th Percentile £17.99 £16.30 £13.41
Median hourly rate £28.00 £23.80 £17.14
Median % change year-on-year +17.65% +38.86% +10.58%
75th Percentile £39.21 £29.00 £32.50
90th Percentile £60.23 £67.90 £57.91
UK median hourly rate £26.15 £23.65 £17.50
% change year-on-year +10.57% +35.14% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,277 28,358 37,638
As % of all contract IT jobs advertised in England 90.89% 86.07% 89.13%
Number of daily rates quoted 16,059 17,631 26,012
10th Percentile £300 £313 £315
25th Percentile £405 £420 £428
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £645 £656
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 1,509 1,303 1,436
10th Percentile £14.38 £15.00 £14.25
25th Percentile £17.79 £20.00 £19.00
Median hourly rate £25.15 £43.00 £44.50
Median % change year-on-year -41.51% -3.37% +53.66%
75th Percentile £50.00 £66.55 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.15 £43.00 £43.79
% change year-on-year -41.51% -1.81% +51.53%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 19 September 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 19 September 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 19 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -17 443 £480 +3.51% 209
South East +11 276 £483 -3.50% 282
North of England +18 265 £380 -17.84% 226
South West +9 158 £388 -18.42% 113
North West +13 155 £464 +4.50% 111
Midlands +9 154 £425 -5.56% 200
West Midlands +12 131 £425 -5.56% 107
Yorkshire +12 104 £340 -32.07% 85
East of England -13 55 £400 +14.29% 107
East Midlands -10 23 £437 -10.46% 82
North East -12 6 £195 -58.95% 31
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 123 (8.91%) SharePoint
2 94 (6.81%) Microsoft Exchange
3 53 (3.84%) Skype for Business
4 43 (3.11%) Confluence
5 22 (1.59%) Mattermost
6 21 (1.52%) IIS
7 20 (1.45%) Exchange Server 2013
8 13 (0.94%) Exchange Server 2003
8 13 (0.94%) Exchange Server 2007
8 13 (0.94%) Exchange Server 2010
8 13 (0.94%) Office Communications Server
8 13 (0.94%) SharePoint Server
9 8 (0.58%) Oracle Self-Service HR
9 8 (0.58%) Oracle Workflow
10 5 (0.36%) Mule
11 4 (0.29%) CICS
11 4 (0.29%) SharePoint 2010
12 3 (0.22%) Apache
12 3 (0.22%) OpenEdge
12 3 (0.22%) Tomcat
Applications
1 167 (12.09%) Microsoft Office
2 72 (5.21%) Microsoft Excel
3 47 (3.40%) Microsoft PowerPoint
4 40 (2.90%) MS Visio
5 7 (0.51%) Microsoft Project
6 4 (0.29%) InfoPath
7 3 (0.22%) Oracle Smart View
8 1 (0.072%) Adobe Illustrator
8 1 (0.072%) Camtasia
8 1 (0.072%) Final Cut Pro
8 1 (0.072%) InDesign
8 1 (0.072%) Photoshop
8 1 (0.072%) ProjectWise
Business Applications
1 41 (2.97%) Remedy ITSM
2 8 (0.58%) assyst
2 8 (0.58%) Oracle HRMS
3 7 (0.51%) SAP S/4HANA
4 6 (0.43%) Dynamics CRM
4 6 (0.43%) Oracle EBS R12
5 5 (0.36%) Oracle EBS
5 5 (0.36%) Salesforce CRM
6 4 (0.29%) Oracle General Ledger
6 4 (0.29%) Workday HCM
7 3 (0.22%) Oracle ERP
7 3 (0.22%) Oracle iProcurement
8 2 (0.14%) Cloudability
8 2 (0.14%) Oracle Assets
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Payables
8 2 (0.14%) Oracle Receivables
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) Sprinklr
Cloud Services
1 270 (19.55%) Microsoft 365
2 225 (16.29%) Azure
3 104 (7.53%) Entra ID
4 95 (6.88%) AWS
5 46 (3.33%) OneDrive
6 43 (3.11%) Power Platform
7 39 (2.82%) SaaS
8 30 (2.17%) GCP
9 27 (1.96%) Azure DevOps
10 22 (1.59%) PowerApps
11 18 (1.30%) PaaS
12 14 (1.01%) IaaS
12 14 (1.01%) Power Automate
13 12 (0.87%) OCI
14 11 (0.80%) GitHub
15 9 (0.65%) Azure Sentinel
16 7 (0.51%) Dynamics 365
16 7 (0.51%) Google Workspace
16 7 (0.51%) Microsoft Copilot
16 7 (0.51%) ShareGate
Communications & Networking
1 114 (8.25%) Firewall
2 110 (7.97%) DNS
3 98 (7.10%) VPN
4 89 (6.44%) DHCP
5 55 (3.98%) TCP/IP
6 52 (3.77%) WAN
7 46 (3.33%) SAN
8 45 (3.26%) LAN
9 43 (3.11%) Skype
10 40 (2.90%) Wi-Fi
11 32 (2.32%) Wireless
12 28 (2.03%) SD-WAN
13 27 (1.96%) Network Security
14 21 (1.52%) Unified Communications
15 19 (1.38%) VoIP
16 18 (1.30%) VLAN
17 17 (1.23%) BGP
17 17 (1.23%) OSPF
18 15 (1.09%) MPLS
19 13 (0.94%) DDNS
Database & Business Intelligence
1 38 (2.75%) SQL Server
2 25 (1.81%) Power BI
3 12 (0.87%) Tableau
4 10 (0.72%) Relational Database
5 9 (0.65%) Data Warehouse
5 9 (0.65%) NoSQL
5 9 (0.65%) PostgreSQL
6 8 (0.58%) MySQL
7 7 (0.51%) Metadata
8 6 (0.43%) SQL Server Reporting Services
9 5 (0.36%) Oracle Reports
10 4 (0.29%) DB2
10 4 (0.29%) Oracle Database
11 3 (0.22%) Data Mining
11 3 (0.22%) OLTP
11 3 (0.22%) Oracle Exadata
12 2 (0.14%) Electronic Patient Records
12 2 (0.14%) Oracle BI EE
12 2 (0.14%) Oracle Discoverer
12 2 (0.14%) RDBMS
Development Applications
1 101 (7.31%) JIRA
2 16 (1.16%) Jenkins
3 9 (0.65%) GitLab
4 8 (0.58%) Bitbucket
4 8 (0.58%) Sonatype Nexus
5 7 (0.51%) Git
5 7 (0.51%) Postman
6 6 (0.43%) MSI
7 5 (0.36%) AdminStudio
8 3 (0.22%) Rational DOORS
9 2 (0.14%) InstallShield
10 1 (0.072%) Dreamweaver
10 1 (0.072%) Eclipse
10 1 (0.072%) Fiddler
10 1 (0.072%) SoapUI
10 1 (0.072%) Team Foundation Server
General
1 631 (45.69%) Social Skills
2 289 (20.93%) Finance
3 228 (16.51%) Analytical Skills
4 165 (11.95%) Public Sector
5 80 (5.79%) Banking
6 58 (4.20%) Telecoms
7 52 (3.77%) Organisational Skills
8 47 (3.40%) Inclusion and Diversity
8 47 (3.40%) Retail
9 45 (3.26%) Documentation Skills
10 42 (3.04%) Legal
11 36 (2.61%) Military
12 32 (2.32%) Presentation Skills
13 28 (2.03%) Manufacturing
14 21 (1.52%) Law
15 20 (1.45%) Influencing Skills
16 18 (1.30%) Marketing
17 15 (1.09%) Financial Institution
18 13 (0.94%) Electronics
18 13 (0.94%) Local Government
Job Titles
1 285 (20.64%) Analyst
2 147 (10.64%) Support Engineer
3 125 (9.05%) Architect
4 116 (8.40%) Support Analyst
5 108 (7.82%) IT Support
6 107 (7.75%) Service Manager
7 86 (6.23%) Desktop Support
8 83 (6.01%) Senior
9 77 (5.58%) Lead
10 63 (4.56%) IT Manager
11 62 (4.49%) Service Analyst
12 58 (4.20%) Consultant
13 51 (3.69%) Desktop Engineer
13 51 (3.69%) IT Analyst
14 49 (3.55%) Desktop Support Engineer
15 48 (3.48%) Infrastructure Engineer
16 46 (3.33%) Service Desk Analyst
17 44 (3.19%) 2nd Line Support
18 42 (3.04%) 1st Line Support
18 42 (3.04%) Administrator
Libraries, Frameworks & Software Standards
1 22 (1.59%) .NET
2 20 (1.45%) Web Services
3 18 (1.30%) SOAP
4 17 (1.23%) REST
5 16 (1.16%) Middleware
6 15 (1.09%) HTML
7 12 (0.87%) CSS
8 9 (0.65%) AngularJS
8 9 (0.65%) LDAP
8 9 (0.65%) XML
8 9 (0.65%) XMPP
9 8 (0.58%) Lightning Web Components
10 6 (0.43%) RESTful
10 6 (0.43%) Software Packaging
11 4 (0.29%) .NET Framework
11 4 (0.29%) Elastic Stack
11 4 (0.29%) Oracle Fusion
12 3 (0.22%) Ajax
12 3 (0.22%) ModSecurity
12 3 (0.22%) Oracle GoldenGate
Miscellaneous
1 65 (4.71%) Management Information System
2 57 (4.13%) CMDB
3 48 (3.48%) Onboarding
4 37 (2.68%) Data Centre
5 35 (2.53%) iPhone
6 30 (2.17%) Enterprise Software
7 29 (2.10%) Product Ownership
8 28 (2.03%) Self-Motivation
9 27 (1.96%) Smartphone
10 24 (1.74%) Replication
11 23 (1.67%) PKI
11 23 (1.67%) Video Conferencing
12 21 (1.52%) Analytical Mindset
12 21 (1.52%) Driving Licence
13 19 (1.38%) Virtual Team
14 16 (1.16%) iPad
14 16 (1.16%) Security Posture
15 12 (0.87%) Mainframe
16 10 (0.72%) Data Protection Act
16 10 (0.72%) Hybrid Cloud
Operating Systems
1 359 (26.00%) Windows
2 115 (8.33%) Linux
3 90 (6.52%) Windows 10
4 79 (5.72%) Windows Server
5 65 (4.71%) Mac OS
6 31 (2.24%) Unix
7 28 (2.03%) Windows Server 2016
8 25 (1.81%) Apple iOS
9 20 (1.45%) Android
9 20 (1.45%) Windows Server 2012
10 19 (1.38%) Windows Server 2003
11 15 (1.09%) Red Hat Enterprise Linux
12 14 (1.01%) Windows Server 2019
13 7 (0.51%) Windows Server 2008
14 5 (0.36%) Mac OS X
14 5 (0.36%) Ubuntu
14 5 (0.36%) Windows 7
14 5 (0.36%) Windows 8
15 4 (0.29%) Debian
15 4 (0.29%) zOS
Processes & Methodologies
1 463 (33.53%) Service Management
2 334 (24.19%) ITSM
3 319 (23.10%) Problem-Solving
4 244 (17.67%) Agile
5 233 (16.87%) Customer Service
6 219 (15.86%) Stakeholder Management
7 212 (15.35%) Service Delivery
8 202 (14.63%) Change Management
9 143 (10.35%) Continuous Improvement
10 139 (10.07%) Problem Management
11 133 (9.63%) Incident Management
12 127 (9.20%) Project Management
13 117 (8.47%) Roadmaps
14 107 (7.75%) Migration
15 106 (7.68%) Stakeholder Engagement
16 104 (7.53%) DevOps
17 98 (7.10%) Project Delivery
18 90 (6.52%) Service Design
19 83 (6.01%) Process Improvement
20 80 (5.79%) Computer Science
Programming Languages
1 134 (9.70%) SQL
2 119 (8.62%) PowerShell
3 55 (3.98%) Python
4 23 (1.67%) JavaScript
4 23 (1.67%) Shell Script
5 21 (1.52%) Bash
6 16 (1.16%) Java
7 8 (0.58%) C#
7 8 (0.58%) VBScript
8 7 (0.51%) PL/SQL
9 6 (0.43%) Perl
10 5 (0.36%) Apex Code
11 3 (0.22%) Bicep
12 2 (0.14%) COBOL
12 2 (0.14%) Go
12 2 (0.14%) Ruby
13 1 (0.072%) PHP
13 1 (0.072%) T-SQL
13 1 (0.072%) VB
13 1 (0.072%) VBA
Qualifications
1 358 (25.92%) Security Cleared
2 257 (18.61%) SC Cleared
3 212 (15.35%) Degree
4 141 (10.21%) ITIL Certification
5 109 (7.89%) Microsoft Certification
6 74 (5.36%) DV Cleared
7 59 (4.27%) ITIL Foundation Certificate
8 47 (3.40%) A+ Certification
8 47 (3.40%) Cisco Certification
9 42 (3.04%) PMP
10 40 (2.90%) PMI Certification
11 37 (2.68%) Computer Science Degree
12 33 (2.39%) CCNP
13 31 (2.24%) Azure Certification
14 29 (2.10%) MCSA
15 23 (1.67%) CCNA
16 20 (1.45%) CISSP
17 18 (1.30%) MCSE
18 17 (1.23%) AWS Certification
19 14 (1.01%) Master's Degree
Quality Assurance & Compliance
1 127 (9.20%) SLA
2 51 (3.69%) ISO/IEC 27001
3 45 (3.26%) GDPR
4 40 (2.90%) ISO/IEC 20000
5 35 (2.53%) QA
6 25 (1.81%) COBIT
7 15 (1.09%) NIST
8 11 (0.80%) GRC
9 8 (0.58%) PCI DSS
9 8 (0.58%) PMO
10 7 (0.51%) Accessibility
11 6 (0.43%) ISO 9001
11 6 (0.43%) ISO/IEC 19770
11 6 (0.43%) NCSC
12 5 (0.36%) Cyber Essentials
12 5 (0.36%) Data Quality
12 5 (0.36%) ISO 22301
12 5 (0.36%) Sarbanes-Oxley
13 4 (0.29%) ISO 31000
14 3 (0.22%) Cyber Essentials PLUS
System Software
1 301 (21.80%) Active Directory
2 53 (3.84%) VMware Infrastructure
3 30 (2.17%) Hyper-V
4 15 (1.09%) Virtual Desktop
4 15 (1.09%) VMware ESXi
5 13 (0.94%) Brightmail
5 13 (0.94%) ISA Server
6 8 (0.58%) Virtual Servers
6 8 (0.58%) vSphere
7 7 (0.51%) Docker
7 7 (0.51%) Microsoft App-V
7 7 (0.51%) Virtual Machines
8 6 (0.43%) Firmware
9 5 (0.36%) Microsoft Virtual Server
9 5 (0.36%) Terminal Services
10 4 (0.29%) DFS Replication
10 4 (0.29%) RACF
11 3 (0.22%) BitLocker
11 3 (0.22%) Oracle RAC
12 2 (0.14%) KVM
Systems Management
1 103 (7.46%) Microsoft Intune
2 82 (5.94%) SCCM
3 42 (3.04%) Ansible
4 33 (2.39%) Kubernetes
4 33 (2.39%) SCOM
5 25 (1.81%) Jamf Pro
5 25 (1.81%) Terraform
6 21 (1.52%) HP SiteScope
7 17 (1.23%) Microsoft Clustering
8 14 (1.01%) WSUS
9 11 (0.80%) vCenter Server
10 10 (0.72%) HP ALM
11 9 (0.65%) Single Sign-On
12 8 (0.58%) NetBackup
13 6 (0.43%) Active Directory Federation Services
13 6 (0.43%) Grafana
14 5 (0.36%) Nessus
14 5 (0.36%) OPNET
14 5 (0.36%) Red Hat Satellite
14 5 (0.36%) vMotion
Vendors
1 512 (37.07%) Microsoft
2 310 (22.45%) ServiceNow
3 100 (7.24%) Cisco
4 79 (5.72%) VMware
5 60 (4.34%) Citrix
5 60 (4.34%) Oracle
6 58 (4.20%) Remedy
7 54 (3.91%) Splunk
8 38 (2.75%) Apple
9 37 (2.68%) SAP
10 36 (2.61%) Salesforce
11 32 (2.32%) HP
12 29 (2.10%) Red Hat
13 23 (1.67%) Google
13 23 (1.67%) SolarWinds
14 22 (1.59%) CheckPoint
15 21 (1.52%) F5
16 19 (1.38%) Palo Alto
17 17 (1.23%) Fortinet
18 15 (1.09%) Atlassian