ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 6 May 2026, with comparisons to the same periods in the previous two years.

6 months to
6 May 2026
Same period 2025 Same period 2024
Rank 49 45 38
Rank change year-on-year -4 -7 +5
Contract jobs citing ITIL 1,625 1,181 1,753
As % of all contract jobs in England 4.00% 4.84% 4.75%
As % of the Processes & Methodologies category 4.72% 5.31% 5.49%
Number of daily rates quoted 1,100 720 1,173
10th Percentile £212 £210 £205
25th Percentile £375 £313 £325
Median daily rate (50th Percentile) £500 £466 £495
Median % change year-on-year +7.35% -5.91% +4.21%
75th Percentile £600 £588 £588
90th Percentile £694 £675 £688
UK median daily rate £499 £459 £490
% change year-on-year +8.79% -6.34% +4.26%
Number of hourly rates quoted 79 70 148
10th Percentile £17.26 £14.99 £14.00
25th Percentile £18.50 £16.26 £14.16
Median hourly rate £27.50 £21.63 £17.69
Median % change year-on-year +27.17% +22.24% -6.89%
75th Percentile £82.25 £30.68 £23.97
90th Percentile £101.10 £43.66 £46.18
UK median hourly rate £22.32 £22.05 £17.69
% change year-on-year +1.20% +24.65% -8.74%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,459 22,249 31,937
As % of all contract IT jobs advertised in England 84.78% 91.20% 86.61%
Number of daily rates quoted 21,987 14,574 20,950
10th Percentile £319 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £510 £525 £525
Median % change year-on-year -2.86% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £520 £525
% change year-on-year -3.85% -0.95% -4.55%
Number of hourly rates quoted 2,148 932 2,245
10th Percentile £15.36 £14.67 £12.92
25th Percentile £20.35 £18.50 £16.00
Median hourly rate £45.46 £30.00 £36.05
Median % change year-on-year +51.53% -16.77% -0.96%
75th Percentile £67.50 £63.75 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £41.56 £29.00 £35.95
% change year-on-year +43.29% -19.33% +0.42%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 6 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 6 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 6 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -20 500 £500 - 175
South East +9 387 £490 +5.95% 185
North of England -22 251 £496 +41.79% 118
South West -7 209 £591 +25.74% 69
North West -14 158 £538 +35.22% 57
Midlands -23 157 £438 -2.78% 81
West Midlands -24 126 £450 - 49
East of England -6 96 £400 -5.88% 77
Yorkshire -44 71 £475 +35.71% 49
East Midlands -20 30 £419 +30.86% 32
North East -7 22 £425 +117.95% 15
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 80 (4.92%) Confluence
2 65 (4.00%) Microsoft Exchange
3 62 (3.82%) SharePoint
4 17 (1.05%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.43%) Apache
7 6 (0.37%) Mattermost
7 6 (0.37%) Oracle Self-Service HR
8 4 (0.25%) Adobe Experience Manager
8 4 (0.25%) CMS
8 4 (0.25%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.062%) Drupal
Applications
1 85 (5.23%) Microsoft Office
2 55 (3.38%) Microsoft Project
3 29 (1.78%) Microsoft Excel
4 15 (0.92%) MS Visio
5 11 (0.68%) Microsoft PowerPoint
6 5 (0.31%) Acrobat
6 5 (0.31%) Chatbot
7 3 (0.18%) AutoCAD
7 3 (0.18%) Revit
8 1 (0.062%) Oracle Smart View
8 1 (0.062%) Trello
Business Applications
1 41 (2.52%) Remedy ITSM
2 10 (0.62%) Oracle EBS
3 6 (0.37%) Maximo
3 6 (0.37%) Oracle HRMS
3 6 (0.37%) Primavera
4 5 (0.31%) Oracle Payables
4 5 (0.31%) Oracle Receivables
5 4 (0.25%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
8 1 (0.062%) FLEXCUBE
8 1 (0.062%) Loan IQ
8 1 (0.062%) Oracle Assets
8 1 (0.062%) Oracle ERP
8 1 (0.062%) Orchard Housing
8 1 (0.062%) SAP ERP
Cloud Services
1 378 (23.26%) Azure
2 215 (13.23%) Microsoft 365
3 205 (12.62%) AWS
4 106 (6.52%) Entra ID
5 84 (5.17%) GCP
6 74 (4.55%) Power Platform
7 64 (3.94%) SaaS
8 62 (3.82%) Azure DevOps
9 42 (2.58%) GitHub
10 32 (1.97%) PaaS
11 31 (1.91%) Google Workspace
11 31 (1.91%) IaaS
12 25 (1.54%) AWS Lambda
12 25 (1.54%) Serverless
13 22 (1.35%) Amazon S3
14 21 (1.29%) Amazon CloudWatch
14 21 (1.29%) AWS CloudFormation
15 20 (1.23%) Amazon EKS
15 20 (1.23%) GitHub Actions
15 20 (1.23%) OCI
Communications & Networking
1 145 (8.92%) Firewall
2 103 (6.34%) DNS
3 93 (5.72%) VPN
4 91 (5.60%) WAN
5 83 (5.11%) LAN
6 65 (4.00%) DHCP
7 57 (3.51%) Network Security
8 53 (3.26%) TCP/IP
9 50 (3.08%) SD-WAN
10 42 (2.58%) Wi-Fi
11 34 (2.09%) SAN
12 31 (1.91%) BGP
13 29 (1.78%) OSPF
14 24 (1.48%) SSL
15 19 (1.17%) BIG-IP
16 18 (1.11%) VLAN
16 18 (1.11%) VoIP
16 18 (1.11%) Wireless
17 16 (0.98%) NAS
18 15 (0.92%) Cisco ISE
Database & Business Intelligence
1 55 (3.38%) Power BI
2 51 (3.14%) SQL Server
3 16 (0.98%) Oracle Database
4 15 (0.92%) SQL Server Integration Services
4 15 (0.92%) Tableau
5 13 (0.80%) Data Warehouse
6 12 (0.74%) Amazon RDS
6 12 (0.74%) PostgreSQL
7 11 (0.68%) Oracle Reports
8 8 (0.49%) SQL Server Reporting Services
9 7 (0.43%) Metadata
10 5 (0.31%) Azure SQL Database
10 5 (0.31%) DB2
10 5 (0.31%) MySQL
10 5 (0.31%) Oracle BI EE
10 5 (0.31%) Oracle Database 12c
10 5 (0.31%) Star Schema
11 4 (0.25%) Data Lake
11 4 (0.25%) DTS
11 4 (0.25%) Redis
Development Applications
1 190 (11.69%) JIRA
2 33 (2.03%) Jenkins
3 31 (1.91%) GitLab
4 21 (1.29%) Git
5 12 (0.74%) Bitbucket
6 9 (0.55%) MSI
7 5 (0.31%) AdminStudio
7 5 (0.31%) InstallShield
8 4 (0.25%) JMeter
8 4 (0.25%) Maven
8 4 (0.25%) MLflow
8 4 (0.25%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 604 (37.17%) Social Skills
2 270 (16.62%) Finance
3 258 (15.88%) Analytical Skills
4 176 (10.83%) Public Sector
5 65 (4.00%) Banking
6 64 (3.94%) Organisational Skills
7 57 (3.51%) Military
8 56 (3.45%) Legal
9 54 (3.32%) Telecoms
10 35 (2.15%) Influencing Skills
11 34 (2.09%) Documentation Skills
12 29 (1.78%) Retail
13 23 (1.42%) Law
14 20 (1.23%) Aerospace
15 16 (0.98%) Presentation Skills
16 15 (0.92%) Inclusion and Diversity
16 15 (0.92%) Local Government
17 14 (0.86%) Police
18 13 (0.80%) Front Office
18 13 (0.80%) Investment Banking
Job Titles
1 215 (13.23%) Analyst
2 166 (10.22%) Architect
3 137 (8.43%) Lead
4 136 (8.37%) Service Manager
5 123 (7.57%) Senior
6 96 (5.91%) IT Support
7 85 (5.23%) Support Engineer
8 79 (4.86%) Service Analyst
9 73 (4.49%) IT Manager
10 63 (3.88%) Consultant
11 58 (3.57%) Delivery Manager
12 49 (3.02%) IT Analyst
12 49 (3.02%) Service Desk Analyst
13 48 (2.95%) Network Engineer
13 48 (2.95%) Service Architect
13 48 (2.95%) Support Analyst
14 47 (2.89%) Infrastructure Engineer
15 42 (2.58%) IT Engineer
16 41 (2.52%) Change Manager
16 41 (2.52%) Designer
Libraries, Frameworks & Software Standards
1 66 (4.06%) REST
2 37 (2.28%) SOAP
3 25 (1.54%) .NET
4 21 (1.29%) CSS
4 21 (1.29%) Middleware
5 19 (1.17%) LDAP
5 19 (1.17%) Oracle Fusion
5 19 (1.17%) Web Services
6 15 (0.92%) 802.1X
6 15 (0.92%) Oracle GoldenGate
7 14 (0.86%) HTML
7 14 (0.86%) OAuth
8 11 (0.68%) Kafka
8 11 (0.68%) Microsoft Graph
8 11 (0.68%) SAML
9 10 (0.62%) AngularJS
9 10 (0.62%) OAuth2
10 9 (0.55%) AWS CDK
11 8 (0.49%) ARM Templates
11 8 (0.49%) OpenID
Miscellaneous
1 102 (6.28%) CMDB
2 98 (6.03%) Onboarding
3 96 (5.91%) Product Ownership
4 80 (4.92%) Data Centre
5 53 (3.26%) Enterprise Software
6 37 (2.28%) Management Information System
7 35 (2.15%) Replication
8 33 (2.03%) PKI
8 33 (2.03%) Self-Motivation
9 30 (1.85%) Cloud Native
9 30 (1.85%) Clustering
10 27 (1.66%) Analytical Mindset
11 26 (1.60%) Virtual Team
12 23 (1.42%) Hybrid Cloud
12 23 (1.42%) Security Posture
13 22 (1.35%) Mainframe
14 19 (1.17%) Driving Licence
15 15 (0.92%) Operational Technology
15 15 (0.92%) Smartphone
16 14 (0.86%) Legacy Systems
Operating Systems
1 359 (22.09%) Windows
2 105 (6.46%) Linux
3 96 (5.91%) Windows Server
4 90 (5.54%) Windows 10
5 49 (3.02%) Unix
6 31 (1.91%) Mac OS
7 29 (1.78%) Apple iOS
8 27 (1.66%) Android
9 26 (1.60%) Red Hat Enterprise Linux
10 13 (0.80%) Windows Server 2016
11 11 (0.68%) zOS
12 10 (0.62%) Ubuntu
12 10 (0.62%) Windows Server 2019
13 9 (0.55%) Windows Server 2012
14 7 (0.43%) AIX
15 6 (0.37%) Oracle Linux
16 5 (0.31%) Solaris
17 4 (0.25%) HPUX
17 4 (0.25%) SUSE
17 4 (0.25%) VMS
Processes & Methodologies
1 544 (33.48%) Service Management
2 451 (27.75%) ITSM
3 377 (23.20%) Agile
4 361 (22.22%) Problem-Solving
5 298 (18.34%) Change Management
6 297 (18.28%) Continuous Improvement
7 282 (17.35%) Stakeholder Management
8 237 (14.58%) Service Delivery
9 194 (11.94%) DevOps
10 193 (11.88%) Stakeholder Engagement
11 162 (9.97%) Roadmaps
12 160 (9.85%) Customer Service
13 142 (8.74%) Problem Management
14 140 (8.62%) Service Design
15 139 (8.55%) Incident Management
16 131 (8.06%) Migration
17 119 (7.32%) Root Cause Analysis
18 118 (7.26%) CI/CD
19 103 (6.34%) Project Delivery
19 103 (6.34%) Project Management
Programming Languages
1 128 (7.88%) PowerShell
2 99 (6.09%) SQL
3 61 (3.75%) Python
4 48 (2.95%) JavaScript
5 30 (1.85%) Bash
6 21 (1.29%) Java
6 21 (1.29%) Shell Script
7 16 (0.98%) Korn
8 15 (0.92%) Bicep
9 12 (0.74%) C#
9 12 (0.74%) PL/SQL
10 10 (0.62%) JCL
10 10 (0.62%) REXX
11 9 (0.55%) Groovy
11 9 (0.55%) Perl
12 6 (0.37%) T-SQL
13 3 (0.18%) Assembly Language
13 3 (0.18%) COBOL
13 3 (0.18%) HLASM
13 3 (0.18%) VBScript
Qualifications
1 597 (36.74%) Security Cleared
2 446 (27.45%) SC Cleared
3 205 (12.62%) Degree
4 155 (9.54%) DV Cleared
5 143 (8.80%) ITIL Certification
6 60 (3.69%) Cisco Certification
7 59 (3.63%) Microsoft Certification
8 56 (3.45%) PMI Certification
9 52 (3.20%) Computer Science Degree
10 50 (3.08%) PMP
11 47 (2.89%) Azure Certification
12 44 (2.71%) CCNP
13 34 (2.09%) TOGAF Certification
14 33 (2.03%) ITIL Foundation Certificate
15 31 (1.91%) CISSP
16 21 (1.29%) ISEB
17 19 (1.17%) AWS Certification
18 18 (1.11%) BPSS Clearance
18 18 (1.11%) PRINCE2 Practitioner
19 17 (1.05%) CCNA
Quality Assurance & Compliance
1 132 (8.12%) SLA
2 62 (3.82%) ISO/IEC 27001
3 50 (3.08%) NIST
4 40 (2.46%) GDPR
5 39 (2.40%) Data Quality
6 38 (2.34%) COBIT
7 31 (1.91%) QA
8 20 (1.23%) GRC
8 20 (1.23%) NCSC
9 19 (1.17%) Cyber Essentials
9 19 (1.17%) PMO
10 17 (1.05%) ISO/IEC 20000
11 13 (0.80%) PCI DSS
12 12 (0.74%) Sarbanes-Oxley
13 8 (0.49%) Accessibility
13 8 (0.49%) Actionable Recommendations
14 7 (0.43%) Government Security Classifications
14 7 (0.43%) ISO/IEC 42001
15 6 (0.37%) Cyber Essentials PLUS
15 6 (0.37%) NIST 800
System Software
1 288 (17.72%) Active Directory
2 78 (4.80%) VMware Infrastructure
3 38 (2.34%) Docker
4 30 (1.85%) Hyper-V
5 26 (1.60%) Virtual Desktop
6 20 (1.23%) VMware ESXi
7 19 (1.17%) vSphere
8 18 (1.11%) Oracle RAC
9 13 (0.80%) Firmware
10 10 (0.62%) Virtual Machines
10 10 (0.62%) VMware NSX
11 5 (0.31%) Job Entry Subsystem
12 4 (0.25%) Microsoft App-V
12 4 (0.25%) XenApp
12 4 (0.25%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) BitLocker
Systems Management
1 107 (6.58%) Microsoft Intune
2 93 (5.72%) Terraform
3 77 (4.74%) Ansible
4 63 (3.88%) SCCM
5 62 (3.82%) Kubernetes
6 31 (1.91%) OPNET
7 23 (1.42%) Grafana
8 19 (1.17%) Oracle RMAN
9 18 (1.11%) Prometheus
10 17 (1.05%) WSUS
11 16 (0.98%) SCOM
11 16 (0.98%) Single Sign-On
12 15 (0.92%) Oracle Enterprise Manager
13 14 (0.86%) FortiGate
13 14 (0.86%) vCenter Server
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.49%) CASB
15 8 (0.49%) vMotion
16 7 (0.43%) vRealize
Vendors
1 392 (24.12%) Microsoft
2 370 (22.77%) ServiceNow
3 131 (8.06%) VMware
4 90 (5.54%) Remedy
5 85 (5.23%) Cisco
6 84 (5.17%) Oracle
7 56 (3.45%) Google
7 56 (3.45%) Splunk
8 43 (2.65%) Atlassian
9 42 (2.58%) Citrix
10 37 (2.28%) Palo Alto
11 36 (2.22%) SAP
12 32 (1.97%) Red Hat
13 31 (1.91%) Fortinet
14 28 (1.72%) SolarWinds
15 26 (1.60%) BMC
15 26 (1.60%) Dynatrace
16 25 (1.54%) IBM
17 24 (1.48%) Juniper
17 24 (1.48%) Zscaler