Period
to 23 May 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 40 33 25
Rank change year-on-year -7 -8 -1
Contract jobs citing ITIL 5,000 4,675 6,521
As % of all contract IT jobs advertised in England 5.43% 5.60% 6.71%
As % of the Processes & Methodologies category 6.32% 6.61% 7.98%
Number of daily rates quoted 3,084 2,916 4,115
England median daily rate £409 £400 £375
Median daily rate % change year-on-year +2.19% +6.67% -
10th Percentile £161 £180 £194
90th Percentile £589 £575 £563
UK median daily rate £400 £400 £375
% change year-on-year - +6.67% +2.74%
Number of hourly rates quoted 352 300 357
England median hourly rate £15.00 £16.00 £16.84
Median hourly rate % change year-on-year -6.25% -4.99% +7.48%
10th Percentile £10.51 £10.50 £11.00
90th Percentile £38.63 £40.00 £40.00
UK median hourly rate £15.25 £16.00 £17.00
% change year-on-year -4.69% -5.88% +9.68%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 79,110 70,744 81,699
As % of all contract IT jobs advertised in England 85.88% 84.81% 84.12%
Number of daily rates quoted 52,522 46,685 54,423
England median daily rate £463 £450 £425
Median daily rate % change year-on-year +2.78% +5.88% +4.42%
10th Percentile £300 £275 £263
90th Percentile £638 £625 £613
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 2,086 1,873 2,100
England median hourly rate £22.00 £25.00 £23.00
Median hourly rate % change year-on-year -12.00% +8.70% +8.75%
10th Percentile £11.18 £11.45 £11.63
90th Percentile £50.00 £51.45 £50.28
UK median hourly rate £21.79 £25.00 £25.00
% change year-on-year -12.84% - +19.05%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 23 May 2018.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 23 May 2018.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 1,821 £450 +2.27% 322
South East -6 1,122 £423 -0.47% 200
North of England +1 847 £375 +2.04% 227
Midlands +1 608 £400 +14.29% 153
North West +9 433 £400 - 106
West Midlands +1 386 £400 +1.91% 88
East of England +10 324 £318 -2.31% 70
South West +12 285 £363 -3.33% 73
Yorkshire -16 230 £375 - 95
East Midlands +6 219 £400 +25.00% 63
North East +2 189 £350 - 26
South Coast - 1 £500 -
ITIL
UK

For the 6 months to 23 May 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,474 (29.48%) Windows
2 1,267 (25.34%) Service Management
3 1,216 (24.32%) Microsoft
4 1,018 (20.36%) Active Directory
5 920 (18.40%) Finance
6 795 (15.90%) Agile Software Development
7 772 (15.44%) Security Cleared
8 696 (13.92%) Change Management
9 693 (13.86%) Project Management
10 671 (13.42%) ITIL V3
11 640 (12.80%) Service Delivery
12 595 (11.90%) VMware
13 585 (11.70%) ITSM
14 580 (11.60%) SC Cleared
15 572 (11.44%) Microsoft Office
16 565 (11.30%) PRINCE2
17 564 (11.28%) Cisco
18 561 (11.22%) ITIL Certification
19 510 (10.20%) Problem-Solving
20 500 (10.00%) Windows Server
21 493 (9.86%) Analytical Skills
22 491 (9.82%) Stakeholder Management
23 481 (9.62%) Linux
24 475 (9.50%) Degree
25 467 (9.34%) SLA
26 459 (9.18%) Firewall
27 457 (9.14%) ServiceNow
28 437 (8.74%) Incident Management
29 422 (8.44%) VMware Infrastructure
30 421 (8.42%) Office 365

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 264 (5.28%) MS Exchange
2 188 (3.76%) SharePoint
3 151 (3.02%) Skype for Business
4 128 (2.56%) IIS
5 92 (1.84%) Exchange Server 2010
6 71 (1.42%) Apache
7 65 (1.30%) Tomcat
8 54 (1.08%) WebSphere
9 38 (0.76%) Exchange Server 2013
10 36 (0.72%) JBoss
11 34 (0.68%) Confluence
12 30 (0.60%) OpenStack
13 29 (0.58%) CMS
13 29 (0.58%) Exchange Server 2007
14 25 (0.50%) SharePoint 2013
15 23 (0.46%) Blackberry Enterprise Server
16 21 (0.42%) nginx
17 16 (0.32%) Commerce Server
18 15 (0.30%) WebLogic
19 11 (0.22%) SAS
Applications
1 572 (11.44%) Microsoft Office
2 198 (3.96%) Microsoft Excel
3 125 (2.50%) MS Visio
4 106 (2.12%) Microsoft PowerPoint
5 72 (1.44%) Microsoft Project
6 6 (0.12%) Adobe Creative Suite
6 6 (0.12%) Spreadsheet
7 4 (0.080%) PTC Creo
7 4 (0.080%) Windchill
8 3 (0.060%) InfoPath
9 2 (0.040%) AutoCAD
9 2 (0.040%) Photoshop
10 1 (0.020%) Acrobat
10 1 (0.020%) Adobe After Effects
10 1 (0.020%) Adobe Premiere
10 1 (0.020%) Avid Media Composer
10 1 (0.020%) CATIA
10 1 (0.020%) Final Cut Pro
10 1 (0.020%) SPSS
Business Applications
1 66 (1.32%) Remedy ITSM
2 22 (0.44%) Dynamics CRM
3 15 (0.30%) assyst
3 15 (0.30%) Dynamics AX
4 13 (0.26%) Oracle EBS
4 13 (0.26%) Oracle EBS R12
5 9 (0.18%) Oracle Applications
5 9 (0.18%) SAP HR
5 9 (0.18%) SAP Oil and Gas
6 7 (0.14%) Servitor
7 6 (0.12%) Oracle Cash Management
7 6 (0.12%) Oracle Retail
7 6 (0.12%) Payment Gateway
7 6 (0.12%) SAP ERP
8 5 (0.10%) BusinessWorks
8 5 (0.10%) SAP BPC
8 5 (0.10%) SAP CO
8 5 (0.10%) SAP FI
8 5 (0.10%) SAP FI/CO
9 4 (0.080%) SAP MM
Cloud Services
1 421 (8.42%) Office 365
2 344 (6.88%) Microsoft Azure
3 283 (5.66%) Amazon AWS
4 139 (2.78%) SaaS
5 136 (2.72%) PaaS
6 117 (2.34%) IaaS
7 37 (0.74%) Cloud Computing
8 26 (0.52%) AWS CloudFormation
8 26 (0.52%) Azure Active Directory
9 21 (0.42%) GitHub
10 18 (0.36%) Google Cloud Platform
11 17 (0.34%) Slack
12 15 (0.30%) Yammer
13 14 (0.28%) G Suite
14 13 (0.26%) OneDrive
15 12 (0.24%) Mimecast
16 9 (0.18%) SuccessFactors
17 8 (0.16%) Dynamics 365
18 7 (0.14%) iPaaS
18 7 (0.14%) Serverless
Communications & Networking
1 459 (9.18%) Firewall
2 336 (6.72%) WAN
3 327 (6.54%) DNS
4 321 (6.42%) LAN
5 259 (5.18%) DHCP
6 247 (4.94%) VPN
7 217 (4.34%) SAN
8 202 (4.04%) TCP/IP
9 149 (2.98%) Network Security
10 142 (2.84%) Internet
11 125 (2.50%) Wireless
12 105 (2.10%) MPLS
13 103 (2.06%) VoIP
14 100 (2.00%) Skype
15 90 (1.80%) BGP
16 74 (1.48%) OSPF
17 72 (1.44%) SSL
18 69 (1.38%) SMS
19 68 (1.36%) Cisco ASA
20 67 (1.34%) VLAN
Database & Business Intelligence
1 230 (4.60%) SQL Server
2 73 (1.46%) Relational Database
3 41 (0.82%) Oracle Database
4 38 (0.76%) SQL Server Integration Services
5 35 (0.70%) Big Data
6 33 (0.66%) MySQL
6 33 (0.66%) PostgreSQL
7 32 (0.64%) DB2
8 29 (0.58%) Data Warehouse
9 26 (0.52%) MongoDB
10 23 (0.46%) Hadoop
10 23 (0.46%) SQL Server 2012
11 22 (0.44%) Power BI
12 20 (0.40%) SQL Server Reporting Services
13 19 (0.38%) BusinessObjects
13 19 (0.38%) Oracle Reports
14 16 (0.32%) RDBMS
15 15 (0.30%) QlikView
16 14 (0.28%) SQL Server 2008
16 14 (0.28%) SQL Server 2016
Development Applications
1 132 (2.64%) JIRA
2 90 (1.80%) Git (software)
3 77 (1.54%) Jenkins
4 29 (0.58%) Visual Studio
5 23 (0.46%) MSI
5 23 (0.46%) Selenium
6 18 (0.36%) GitLab
7 17 (0.34%) JMeter
8 14 (0.28%) Subversion
9 12 (0.24%) Octopus Deploy
10 11 (0.22%) Atlassian Bamboo
11 10 (0.20%) HP UFT
12 9 (0.18%) VSS/SourceSafe
13 8 (0.16%) LoadRunner
13 8 (0.16%) Maven
13 8 (0.16%) TeamCity
14 7 (0.14%) Team Foundation Server
15 6 (0.12%) Bitbucket
15 6 (0.12%) Fiddler
15 6 (0.12%) Visual Studio Team System
General
1 920 (18.40%) Finance
2 274 (5.48%) Telecoms
3 210 (4.20%) Banking
4 176 (3.52%) Retail
5 94 (1.88%) Legal
6 88 (1.76%) Law
7 58 (1.16%) Manufacturing
8 53 (1.06%) Marketing
9 48 (0.96%) Investment Banking
10 47 (0.94%) Pharmaceutical
11 39 (0.78%) Back Office
12 31 (0.62%) Publishing
13 29 (0.58%) Advertising
14 26 (0.52%) Local Government
15 24 (0.48%) Billing
15 24 (0.48%) Military
16 19 (0.38%) Automotive
17 16 (0.32%) Electronics
17 16 (0.32%) Financial Institution
18 13 (0.26%) French Language
Job Titles
1 1,065 (21.30%) Analyst
2 432 (8.64%) Architect
3 424 (8.48%) Service Manager
4 382 (7.64%) Service Analyst
5 285 (5.70%) Service Desk Analyst
6 260 (5.20%) Project Manager
7 257 (5.14%) Support Analyst
8 237 (4.74%) Support Engineer
9 215 (4.30%) Consultant
10 193 (3.86%) Desktop Support
11 181 (3.62%) IT Manager
12 176 (3.52%) Developer
13 169 (3.38%) Network Engineer
14 163 (3.26%) Business Analyst
15 161 (3.22%) 2nd Line Support
16 156 (3.12%) Infrastructure Engineer
17 141 (2.82%) IT Analyst
18 135 (2.70%) Transition Manager
19 133 (2.66%) Delivery Manager
20 132 (2.64%) ITIL Manager
Libraries, Frameworks & Software Standards
1 154 (3.08%) Web Services
2 113 (2.26%) HTML
3 92 (1.84%) XML
4 91 (1.82%) REST
5 78 (1.56%) CSS
6 72 (1.44%) Middleware
7 67 (1.34%) AngularJS
8 66 (1.32%) .NET
9 41 (0.82%) HTML5
9 41 (0.82%) J2EE
9 41 (0.82%) LDAP
9 41 (0.82%) SOAP
10 34 (0.68%) JSON
11 24 (0.48%) 802.1X
12 22 (0.44%) ASP.NET
12 22 (0.44%) ISPF
13 21 (0.42%) SAML
14 19 (0.38%) Node.js
14 19 (0.38%) Twitter Bootstrap
15 15 (0.30%) WebSphere MQ
Miscellaneous
1 493 (9.86%) Analytical Skills
2 398 (7.96%) Management Information System
3 374 (7.48%) Data Centre
4 162 (3.24%) Self-Motivation
5 134 (2.68%) CMDB
6 127 (2.54%) Computer Science
7 74 (1.48%) Clustering
8 72 (1.44%) User Experience
9 71 (1.42%) PKI
10 64 (1.28%) Blackberry
11 58 (1.16%) Public Cloud
12 56 (1.12%) PMI
13 55 (1.10%) Video Conferencing
14 51 (1.02%) iPhone
14 51 (1.02%) Private Cloud
15 50 (1.00%) NHS
16 45 (0.90%) iPad
17 44 (0.88%) Greenfield Project
18 43 (0.86%) Replication
18 43 (0.86%) Virtual Team
Operating Systems
1 1,474 (29.48%) Windows
2 500 (10.00%) Windows Server
3 481 (9.62%) Linux
4 352 (7.04%) Windows 7
5 273 (5.46%) Windows 10
6 270 (5.40%) Windows Server 2008
7 261 (5.22%) Unix
8 233 (4.66%) Windows Server 2012
9 114 (2.28%) Red Hat Enterprise Linux
10 110 (2.20%) Windows Server 2003
11 79 (1.58%) Android
12 73 (1.46%) Apple iOS
13 57 (1.14%) Solaris
14 55 (1.10%) AIX
14 55 (1.10%) Windows 8
15 34 (0.68%) Mac OS X
15 34 (0.68%) Windows XP
16 32 (0.64%) VMS
17 31 (0.62%) CentOS
18 30 (0.60%) Mac OS
Processes & Methodologies
1 1,267 (25.34%) Service Management
2 795 (15.90%) Agile Software Development
3 696 (13.92%) Change Management
4 693 (13.86%) Project Management
5 671 (13.42%) ITIL V3
6 640 (12.80%) Service Delivery
7 585 (11.70%) ITSM
8 565 (11.30%) PRINCE2
9 510 (10.20%) Problem-Solving
10 491 (9.82%) Stakeholder Management
11 437 (8.74%) Incident Management
12 382 (7.64%) Problem Management
13 331 (6.62%) Service Design
14 303 (6.06%) Configuration Management
15 302 (6.04%) Migration
16 291 (5.82%) DevOps
17 204 (4.08%) Information Security
18 194 (3.88%) Continuous Improvement
18 194 (3.88%) Scrum
19 192 (3.84%) Release Management
Programming Languages
1 354 (7.08%) SQL
2 308 (6.16%) PowerShell
3 164 (3.28%) Python
4 150 (3.00%) Java
5 145 (2.90%) JavaScript
6 101 (2.02%) C
7 97 (1.94%) Perl
8 89 (1.78%) Shell Script
9 62 (1.24%) C#
10 50 (1.00%) Ruby
11 43 (0.86%) Bash Shell
12 32 (0.64%) PL/SQL
13 27 (0.54%) VBScript
14 26 (0.52%) VB
15 23 (0.46%) JCL
16 22 (0.44%) T-SQL
17 17 (0.34%) PHP
18 13 (0.26%) Korn
19 11 (0.22%) ABAP
19 11 (0.22%) AWK
Qualifications
1 772 (15.44%) Security Cleared
2 580 (11.60%) SC Cleared
3 561 (11.22%) ITIL Certification
4 475 (9.50%) Degree
5 328 (6.56%) Cisco Certification
6 310 (6.20%) Microsoft Certification
7 192 (3.84%) MCSE
8 191 (3.82%) CCNP
9 185 (3.70%) CCNA
10 174 (3.48%) CISSP
11 154 (3.08%) DV Cleared
12 125 (2.50%) ITIL Foundation Certificate
13 116 (2.32%) CISM
14 106 (2.12%) PMI Certification
15 105 (2.10%) MCP
16 93 (1.86%) MCSA
17 89 (1.78%) PMP
18 87 (1.74%) PRINCE2 Practitioner
19 78 (1.56%) PRINCE2 Certification
20 66 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 467 (9.34%) SLA
2 125 (2.50%) ISO/IEC 27001
3 121 (2.42%) GDPR
4 103 (2.06%) QA
5 98 (1.96%) PCI DSS
6 96 (1.92%) COBIT
7 73 (1.46%) PMO
8 61 (1.22%) ISO/IEC 20000
9 45 (0.90%) Sarbanes-Oxley
10 38 (0.76%) ISO 9001
11 24 (0.48%) Data Quality
12 19 (0.38%) Disclosure Scotland
13 15 (0.30%) Def Stans
14 14 (0.28%) ISO 22301
15 13 (0.26%) COSO
15 13 (0.26%) GxP
16 10 (0.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
16 10 (0.20%) MiFID
17 8 (0.16%) ISO/IEC 19770
18 7 (0.14%) HMG Security Policy Framework
System Software
1 1,018 (20.36%) Active Directory
2 422 (8.44%) VMware Infrastructure
3 166 (3.32%) Hyper-V
4 110 (2.20%) XenApp
5 95 (1.90%) VMware ESXi
6 94 (1.88%) vSphere
7 85 (1.70%) XenDesktop
8 54 (1.08%) Virtual Machines
9 49 (0.98%) Microsoft App-V
10 48 (0.96%) Docker
11 40 (0.80%) Virtual Desktop
12 36 (0.72%) NFS
13 30 (0.60%) XenServer
14 28 (0.56%) Terminal Services
15 27 (0.54%) BitLocker
16 20 (0.40%) DFS Replication
17 18 (0.36%) Firmware
18 17 (0.34%) Job Entry Subsystem
19 16 (0.32%) RACF
19 16 (0.32%) Tivoli Workload Scheduler
Systems Management
1 326 (6.52%) SCCM
2 104 (2.08%) SCOM
3 91 (1.82%) Puppet
4 73 (1.46%) Ansible
5 64 (1.28%) Opscode Chef
6 60 (1.20%) Single Sign-On
7 51 (1.02%) Systems Management Server (SMS)
7 51 (1.02%) WSUS
8 48 (0.96%) AirWatch
9 44 (0.88%) NetBackup
10 38 (0.76%) Tivoli
11 37 (0.74%) vCenter Server
12 36 (0.72%) Microsoft Clustering
13 29 (0.58%) Microsoft Intune
13 29 (0.58%) Nessus
14 28 (0.56%) Backup Exec
15 25 (0.50%) Nagios
16 20 (0.40%) HP ALM
17 19 (0.38%) Tivoli Storage Manager
18 17 (0.34%) Tivoli Monitoring
Vendors
1 1,216 (24.32%) Microsoft
2 595 (11.90%) VMware
3 564 (11.28%) Cisco
4 457 (9.14%) ServiceNow
5 399 (7.98%) Citrix
6 295 (5.90%) HP
7 248 (4.96%) Oracle
8 157 (3.14%) SAP
9 138 (2.76%) NetApp
10 134 (2.68%) CheckPoint
10 134 (2.68%) Remedy
11 127 (2.54%) IBM
12 123 (2.46%) Red Hat
13 102 (2.04%) Ivanti
14 100 (2.00%) Apple
15 98 (1.96%) EMC
16 94 (1.88%) BMC
17 91 (1.82%) McAfee
18 87 (1.74%) F5
19 83 (1.66%) Palo Alto