ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 18 January 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Jan 2026
Same period 2025 Same period 2024
Rank 52 42 33
Rank change year-on-year -10 -9 +15
Contract jobs citing ITIL 1,436 1,247 1,927
As % of all contract jobs in England 4.51% 4.64% 5.25%
As % of the Processes & Methodologies category 5.12% 5.20% 5.97%
Number of daily rates quoted 939 729 1,319
10th Percentile £190 £200 £205
25th Percentile £313 £300 £321
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £694 £690 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 93 52 114
10th Percentile £16.83 £16.48 £13.41
25th Percentile £18.50 £21.41 £14.00
Median hourly rate £25.00 £26.31 £17.07
Median % change year-on-year -4.99% +54.14% +10.13%
75th Percentile £45.46 £37.44 £31.50
90th Percentile £60.00 £69.88 £63.58
UK median hourly rate £22.29 £26.31 £17.00
% change year-on-year -15.29% +54.78% +9.68%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,048 23,994 32,255
As % of all contract IT jobs advertised in England 88.18% 89.29% 87.81%
Number of daily rates quoted 17,911 14,725 21,701
10th Percentile £304 £310 £305
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% -2.27%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,747 781 1,610
10th Percentile £15.14 £15.62 £14.16
25th Percentile £17.87 £20.75 £17.72
Median hourly rate £25.15 £35.00 £40.00
Median % change year-on-year -28.14% -12.50% +14.29%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £69.29 £75.00 £76.25
UK median hourly rate £25.15 £32.50 £40.00
% change year-on-year -22.62% -18.75% +17.96%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 18 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 18 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 18 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -36 398 £475 -5.70% 115
South East +4 311 £475 +2.15% 201
North of England -4 243 £445 +11.25% 118
South West +8 235 £556 +11.25% 80
Midlands -8 145 £419 -6.94% 106
North West -5 137 £450 +16.88% 55
West Midlands -7 110 £400 -11.11% 55
East of England -6 90 £363 -14.71% 75
Yorkshire -7 88 £350 -17.65% 49
East Midlands -11 35 £425 +44.68% 51
North East -15 18 £450 -6.01% 21
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 114 (7.94%) SharePoint
2 84 (5.85%) Confluence
3 81 (5.64%) Microsoft Exchange
4 32 (2.23%) Skype for Business
5 19 (1.32%) IIS
6 13 (0.91%) Mattermost
7 12 (0.84%) Exchange Server 2013
8 8 (0.56%) Apache
9 5 (0.35%) Exchange Server 2003
9 5 (0.35%) Exchange Server 2007
9 5 (0.35%) Exchange Server 2010
9 5 (0.35%) Mule
9 5 (0.35%) Office Communications Server
9 5 (0.35%) SharePoint Server
10 3 (0.21%) CICS
11 2 (0.14%) CMS
11 2 (0.14%) SAS
12 1 (0.070%) HCL Notes
12 1 (0.070%) Tomcat
12 1 (0.070%) WordPress
Applications
1 145 (10.10%) Microsoft Office
2 54 (3.76%) Microsoft Excel
3 38 (2.65%) Microsoft Project
4 33 (2.30%) Microsoft PowerPoint
5 22 (1.53%) MS Visio
6 5 (0.35%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.070%) Chatbot
8 1 (0.070%) Spreadsheet
8 1 (0.070%) Trello
Business Applications
1 45 (3.13%) Remedy ITSM
2 24 (1.67%) Oracle EBS
3 9 (0.63%) Dynamics CRM
4 8 (0.56%) Maximo
4 8 (0.56%) SAP S/4HANA
5 7 (0.49%) assyst
6 5 (0.35%) Oracle General Ledger
7 3 (0.21%) Kondor
7 3 (0.21%) Oracle Payables
7 3 (0.21%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.070%) Aareon QL
9 1 (0.070%) OPENHousing
9 1 (0.070%) Orchard Housing
9 1 (0.070%) Salesforce CRM
Cloud Services
1 315 (21.94%) Azure
2 217 (15.11%) Microsoft 365
3 171 (11.91%) AWS
4 85 (5.92%) GCP
5 83 (5.78%) Entra ID
6 50 (3.48%) SaaS
7 49 (3.41%) Power Platform
8 43 (2.99%) OneDrive
9 42 (2.92%) Azure DevOps
10 21 (1.46%) Google Workspace
11 20 (1.39%) PaaS
11 20 (1.39%) PowerApps
12 18 (1.25%) IaaS
13 15 (1.04%) Azure ExpressRoute
13 15 (1.04%) Azure Monitor
13 15 (1.04%) Azure Sentinel
13 15 (1.04%) OpenShift
14 14 (0.97%) Dynamics 365
14 14 (0.97%) GitHub
15 13 (0.91%) Serverless
Communications & Networking
1 109 (7.59%) DNS
2 102 (7.10%) VPN
3 93 (6.48%) Firewall
4 84 (5.85%) DHCP
5 60 (4.18%) WAN
6 55 (3.83%) TCP/IP
7 52 (3.62%) LAN
8 37 (2.58%) SD-WAN
9 32 (2.23%) Skype
10 26 (1.81%) Network Security
11 25 (1.74%) SAN
12 24 (1.67%) VLAN
13 22 (1.53%) VoIP
13 22 (1.53%) Wi-Fi
14 17 (1.18%) Wireless
15 14 (0.97%) Unified Communications
16 13 (0.91%) BGP
16 13 (0.91%) SSH
17 11 (0.77%) OSPF
18 9 (0.63%) IPv4
Database & Business Intelligence
1 36 (2.51%) Power BI
2 22 (1.53%) SQL Server
3 14 (0.97%) Tableau
4 10 (0.70%) Amazon RDS
5 9 (0.63%) PostgreSQL
6 6 (0.42%) Metadata
6 6 (0.42%) Oracle Database
6 6 (0.42%) Relational Database
7 5 (0.35%) Amazon Aurora
7 5 (0.35%) Data Lake
7 5 (0.35%) Data Warehouse
7 5 (0.35%) Star Schema
8 4 (0.28%) Azure SQL Database
8 4 (0.28%) Data Mining
8 4 (0.28%) Oracle Reports
8 4 (0.28%) Redis
9 3 (0.21%) DB2
9 3 (0.21%) Electronic Patient Records
10 2 (0.14%) BusinessObjects
10 2 (0.14%) InfluxDB
Development Applications
1 146 (10.17%) JIRA
2 22 (1.53%) Jenkins
3 11 (0.77%) GitLab
4 8 (0.56%) Git
5 7 (0.49%) MSI
6 6 (0.42%) Sonatype Nexus
7 4 (0.28%) Bitbucket
7 4 (0.28%) Postman
7 4 (0.28%) Rational DOORS
8 3 (0.21%) AdminStudio
8 3 (0.21%) IBM UrbanCode
8 3 (0.21%) InstallShield
8 3 (0.21%) JMeter
8 3 (0.21%) Liquibase
9 2 (0.14%) git-flow
9 2 (0.14%) JUnit
9 2 (0.14%) Mockito
10 1 (0.070%) GCC
10 1 (0.070%) Selenium
10 1 (0.070%) Visual Studio
General
1 627 (43.66%) Social Skills
2 253 (17.62%) Finance
3 246 (17.13%) Analytical Skills
4 178 (12.40%) Public Sector
5 71 (4.94%) Banking
6 70 (4.87%) Military
7 57 (3.97%) Organisational Skills
8 53 (3.69%) Telecoms
9 43 (2.99%) Documentation Skills
10 41 (2.86%) Legal
11 32 (2.23%) Influencing Skills
12 30 (2.09%) Manufacturing
13 25 (1.74%) Retail
14 23 (1.60%) Law
15 22 (1.53%) Presentation Skills
16 18 (1.25%) Marketing
17 14 (0.97%) Electronics
18 13 (0.91%) Inclusion and Diversity
19 10 (0.70%) Billing
20 9 (0.63%) Local Government
Job Titles
1 242 (16.85%) Analyst
2 183 (12.74%) Architect
3 178 (12.40%) Lead
4 104 (7.24%) Service Manager
5 98 (6.82%) IT Support
6 90 (6.27%) Support Analyst
7 86 (5.99%) Support Engineer
8 63 (4.39%) Consultant
8 63 (4.39%) Service Architect
9 62 (4.32%) Senior
10 59 (4.11%) Service Analyst
11 54 (3.76%) Infrastructure Engineer
12 48 (3.34%) IT Analyst
13 41 (2.86%) Administrator
13 41 (2.86%) Service Desk Analyst
14 40 (2.79%) 2nd Line Support
15 37 (2.58%) IT Manager
16 36 (2.51%) Desktop Support
17 33 (2.30%) IT Engineer
17 33 (2.30%) ITIL Manager
Libraries, Frameworks & Software Standards
1 45 (3.13%) REST
2 26 (1.81%) SOAP
3 18 (1.25%) .NET
4 17 (1.18%) Middleware
5 9 (0.63%) ARM Templates
6 8 (0.56%) CSS
6 8 (0.56%) Oracle Fusion
7 7 (0.49%) HTML
7 7 (0.49%) Kafka
8 6 (0.42%) AngularJS
8 6 (0.42%) LDAP
9 5 (0.35%) Ajax
9 5 (0.35%) Elastic Stack
10 4 (0.28%) Keycloak
10 4 (0.28%) SAML
10 4 (0.28%) Software Packaging
10 4 (0.28%) Web Services
11 3 (0.21%) ISPF
11 3 (0.21%) OAuth
11 3 (0.21%) RESTful
Miscellaneous
1 75 (5.22%) CMDB
2 65 (4.53%) Onboarding
3 60 (4.18%) Data Centre
4 52 (3.62%) Product Ownership
5 49 (3.41%) Management Information System
6 44 (3.06%) Enterprise Software
7 38 (2.65%) Virtual Team
8 37 (2.58%) Self-Motivation
9 34 (2.37%) PKI
10 28 (1.95%) Analytical Mindset
11 24 (1.67%) Mainframe
12 21 (1.46%) Hybrid Cloud
13 20 (1.39%) Cloud Native
13 20 (1.39%) Replication
14 19 (1.32%) Driving Licence
15 18 (1.25%) NHS
16 15 (1.04%) PMI
16 15 (1.04%) Smartphone
16 15 (1.04%) Video Conferencing
17 13 (0.91%) iPhone
Operating Systems
1 365 (25.42%) Windows
2 104 (7.24%) Windows 10
3 100 (6.96%) Linux
4 82 (5.71%) Windows Server
5 33 (2.30%) Mac OS
6 28 (1.95%) Apple iOS
6 28 (1.95%) Unix
7 26 (1.81%) Android
8 17 (1.18%) Red Hat Enterprise Linux
9 12 (0.84%) Windows Server 2012
10 9 (0.63%) Windows Server 2003
11 8 (0.56%) Ubuntu
12 7 (0.49%) Windows Server 2016
12 7 (0.49%) Windows Server 2019
13 6 (0.42%) zOS
14 4 (0.28%) CentOS
14 4 (0.28%) Mac OS X
14 4 (0.28%) Windows Server 2008
15 3 (0.21%) AIX
15 3 (0.21%) Debian
Processes & Methodologies
1 513 (35.72%) Service Management
2 419 (29.18%) ITSM
3 317 (22.08%) Problem-Solving
4 312 (21.73%) Agile
5 299 (20.82%) Change Management
6 237 (16.50%) Continuous Improvement
7 231 (16.09%) Service Delivery
8 228 (15.88%) Stakeholder Management
9 195 (13.58%) Customer Service
10 178 (12.40%) Stakeholder Engagement
11 154 (10.72%) DevOps
12 142 (9.89%) Problem Management
13 138 (9.61%) Project Management
14 135 (9.40%) Service Design
15 125 (8.70%) Roadmaps
16 118 (8.22%) Project Delivery
17 112 (7.80%) Incident Management
18 107 (7.45%) Migration
19 95 (6.62%) Root Cause Analysis
19 95 (6.62%) TOGAF
Programming Languages
1 142 (9.89%) PowerShell
2 102 (7.10%) SQL
3 88 (6.13%) Python
4 30 (2.09%) JavaScript
5 25 (1.74%) Bash
6 19 (1.32%) Shell Script
7 14 (0.97%) Java
8 13 (0.91%) Bicep
8 13 (0.91%) Perl
9 6 (0.42%) C#
9 6 (0.42%) JCL
9 6 (0.42%) REXX
9 6 (0.42%) VBScript
10 5 (0.35%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
12 2 (0.14%) VB.NET
Qualifications
1 473 (32.94%) Security Cleared
2 371 (25.84%) SC Cleared
3 222 (15.46%) Degree
4 139 (9.68%) ITIL Certification
5 90 (6.27%) DV Cleared
6 87 (6.06%) Microsoft Certification
7 46 (3.20%) Azure Certification
8 44 (3.06%) ITIL Foundation Certificate
9 43 (2.99%) Computer Science Degree
9 43 (2.99%) PMI Certification
10 41 (2.86%) Cisco Certification
11 36 (2.51%) CCNP
12 34 (2.37%) TOGAF Certification
13 33 (2.30%) A+ Certification
13 33 (2.30%) PMP
14 25 (1.74%) ISEB
15 22 (1.53%) AWS Certification
15 22 (1.53%) CISSP
15 22 (1.53%) MCSE
16 21 (1.46%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 128 (8.91%) SLA
2 58 (4.04%) ISO/IEC 27001
3 36 (2.51%) COBIT
3 36 (2.51%) GDPR
4 30 (2.09%) NIST
5 28 (1.95%) QA
6 26 (1.81%) ISO/IEC 20000
7 24 (1.67%) Data Quality
8 18 (1.25%) Cyber Essentials
8 18 (1.25%) GRC
9 13 (0.91%) NCSC
10 12 (0.84%) Sarbanes-Oxley
11 11 (0.77%) JSP 440
12 10 (0.70%) PCI DSS
13 8 (0.56%) HMG Security Policy Framework
13 8 (0.56%) NIST 800
13 8 (0.56%) PMO
14 7 (0.49%) Accessibility
15 6 (0.42%) ISO 22301
15 6 (0.42%) ISO 9001
System Software
1 264 (18.38%) Active Directory
2 67 (4.67%) VMware Infrastructure
3 38 (2.65%) Hyper-V
4 25 (1.74%) Virtual Desktop
5 23 (1.60%) Docker
6 9 (0.63%) Firmware
6 9 (0.63%) vSphere
7 8 (0.56%) VMware ESXi
8 7 (0.49%) Microsoft App-V
9 6 (0.42%) VMware NSX
10 5 (0.35%) Brightmail
10 5 (0.35%) ISA Server
10 5 (0.35%) Microsoft Virtual Server
10 5 (0.35%) Virtual Servers
11 4 (0.28%) Virtual Machines
12 3 (0.21%) DFS Replication
12 3 (0.21%) Job Entry Subsystem
13 2 (0.14%) Oracle RAC
13 2 (0.14%) Terminal Services
13 2 (0.14%) XenApp
Systems Management
1 95 (6.62%) Microsoft Intune
1 95 (6.62%) SCCM
2 69 (4.81%) Terraform
3 61 (4.25%) Ansible
4 45 (3.13%) Kubernetes
5 39 (2.72%) SCOM
6 32 (2.23%) OPNET
7 21 (1.46%) HP SiteScope
8 18 (1.25%) WSUS
9 15 (1.04%) Grafana
10 13 (0.91%) Prometheus
10 13 (0.91%) Red Hat Satellite
11 11 (0.77%) vCenter Server
12 8 (0.56%) Jamf Pro
12 8 (0.56%) Single Sign-On
13 7 (0.49%) Microsoft Clustering
14 6 (0.42%) Active Directory Federation Services
14 6 (0.42%) FortiGate
15 5 (0.35%) vRealize
16 4 (0.28%) Packer
Vendors
1 412 (28.69%) Microsoft
2 281 (19.57%) ServiceNow
3 111 (7.73%) VMware
4 92 (6.41%) Remedy
5 63 (4.39%) Cisco
6 62 (4.32%) Google
7 59 (4.11%) Oracle
8 50 (3.48%) Atlassian
9 48 (3.34%) Splunk
10 41 (2.86%) Citrix
11 35 (2.44%) SAP
12 31 (2.16%) Salesforce
13 30 (2.09%) IBM
13 30 (2.09%) Red Hat
14 23 (1.60%) Dynatrace
15 21 (1.46%) SolarWinds
16 20 (1.39%) Palo Alto
17 18 (1.25%) BMC
17 18 (1.25%) F5
18 17 (1.18%) Fortinet