ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 14 May 2026, with comparisons to the same periods in the previous two years.

6 months to
14 May 2026
Same period 2025 Same period 2024
Rank 49 41 38
Rank change year-on-year -8 -3 +5
Contract jobs citing ITIL 1,648 1,192 1,717
As % of all contract jobs in England 4.06% 4.94% 4.70%
As % of the Processes & Methodologies category 4.79% 5.42% 5.43%
Number of daily rates quoted 1,109 726 1,147
10th Percentile £205 £211 £205
25th Percentile £375 £308 £325
Median daily rate (50th Percentile) £500 £463 £495
Median % change year-on-year +8.11% -6.57% +4.21%
75th Percentile £600 £588 £588
90th Percentile £694 £675 £688
UK median daily rate £500 £450 £488
% change year-on-year +11.11% -7.69% +5.41%
Number of hourly rates quoted 81 69 145
10th Percentile £17.12 £14.99 £14.00
25th Percentile £18.50 £16.25 £14.16
Median hourly rate £27.50 £21.63 £17.69
Median % change year-on-year +27.17% +22.24% -1.72%
75th Percentile £82.25 £32.50 £23.80
90th Percentile £100.00 £46.44 £46.18
UK median hourly rate £22.36 £22.05 £17.69
% change year-on-year +1.42% +24.65% -4.38%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,393 22,003 31,618
As % of all contract IT jobs advertised in England 84.67% 91.23% 86.49%
Number of daily rates quoted 21,924 14,379 20,694
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £505 £516 £525
% change year-on-year -2.13% -1.71% -4.55%
Number of hourly rates quoted 2,131 924 2,243
10th Percentile £15.34 £14.42 £12.88
25th Percentile £20.36 £18.47 £16.00
Median hourly rate £47.00 £29.02 £36.50
Median % change year-on-year +61.96% -20.49% -2.25%
75th Percentile £67.84 £63.00 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £42.50 £28.60 £36.50
% change year-on-year +48.60% -21.64% +1.39%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 14 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 14 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 14 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -22 516 £500 - 172
South East +8 390 £495 +10.00% 178
North of England -27 253 £491 +37.22% 100
South West -10 210 £600 +33.33% 65
North West -15 159 £544 +37.66% 47
Midlands -25 156 £450 +5.88% 75
West Midlands -25 126 £450 +5.88% 45
East of England -9 101 £363 -14.71% 50
Yorkshire -43 73 £472 +25.73% 42
East Midlands -21 29 £413 +9.13% 30
North East -6 21 £425 +117.95% 11
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 78 (4.73%) Confluence
2 69 (4.19%) SharePoint
3 63 (3.82%) Microsoft Exchange
4 17 (1.03%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Mattermost
7 6 (0.36%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) WebSphere
10 2 (0.12%) ArcGIS
10 2 (0.12%) CICS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) Oracle Application Server
Applications
1 86 (5.22%) Microsoft Office
2 52 (3.16%) Microsoft Project
3 30 (1.82%) Microsoft Excel
4 14 (0.85%) MS Visio
5 12 (0.73%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.49%) Remedy ITSM
2 10 (0.61%) Oracle EBS
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) assyst
5 4 (0.24%) Oracle Payables
5 4 (0.24%) Oracle Receivables
6 3 (0.18%) Oracle Applications
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Oracle Cash Management
7 2 (0.12%) Oracle General Ledger
7 2 (0.12%) SAP ERP
8 1 (0.061%) Bloomberg TOMS
8 1 (0.061%) Eloqua
8 1 (0.061%) Oracle Assets
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Orchard Housing
8 1 (0.061%) Remedy AR System
Cloud Services
1 382 (23.18%) Azure
2 220 (13.35%) Microsoft 365
3 214 (12.99%) AWS
4 108 (6.55%) Entra ID
5 83 (5.04%) GCP
6 76 (4.61%) Power Platform
7 60 (3.64%) SaaS
8 59 (3.58%) Azure DevOps
9 46 (2.79%) GitHub
10 31 (1.88%) Google Workspace
10 31 (1.88%) PaaS
11 29 (1.76%) IaaS
12 26 (1.58%) AWS Lambda
12 26 (1.58%) Serverless
13 23 (1.40%) Amazon S3
14 22 (1.33%) AWS CloudFormation
14 22 (1.33%) GitHub Actions
15 21 (1.27%) Amazon CloudWatch
15 21 (1.27%) Amazon EC2
15 21 (1.27%) Amazon EKS
Communications & Networking
1 144 (8.74%) Firewall
2 104 (6.31%) DNS
3 90 (5.46%) VPN
3 90 (5.46%) WAN
4 82 (4.98%) LAN
5 66 (4.00%) DHCP
6 57 (3.46%) Network Security
7 54 (3.28%) TCP/IP
8 50 (3.03%) SD-WAN
9 40 (2.43%) Wi-Fi
10 34 (2.06%) SAN
11 32 (1.94%) BGP
12 30 (1.82%) OSPF
13 25 (1.52%) SSL
14 19 (1.15%) BIG-IP
14 19 (1.15%) VLAN
14 19 (1.15%) VoIP
14 19 (1.15%) Wireless
15 16 (0.97%) NAS
16 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 58 (3.52%) Power BI
2 52 (3.16%) SQL Server
3 16 (0.97%) Oracle Database
4 15 (0.91%) SQL Server Integration Services
4 15 (0.91%) Tableau
5 13 (0.79%) Data Warehouse
6 12 (0.73%) Amazon RDS
6 12 (0.73%) PostgreSQL
7 11 (0.67%) Oracle Reports
8 8 (0.49%) SQL Server Reporting Services
9 7 (0.42%) Metadata
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle BI EE
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Star Schema
11 4 (0.24%) DB2
11 4 (0.24%) DTS
11 4 (0.24%) Redis
11 4 (0.24%) Relational Database
Development Applications
1 185 (11.23%) JIRA
2 34 (2.06%) Jenkins
3 32 (1.94%) GitLab
4 22 (1.33%) Git
5 13 (0.79%) Bitbucket
6 9 (0.55%) MSI
7 5 (0.30%) AdminStudio
7 5 (0.30%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
10 2 (0.12%) Visual Studio
General
1 613 (37.20%) Social Skills
2 270 (16.38%) Finance
3 253 (15.35%) Analytical Skills
4 179 (10.86%) Public Sector
5 65 (3.94%) Banking
6 64 (3.88%) Organisational Skills
7 56 (3.40%) Military
7 56 (3.40%) Telecoms
8 54 (3.28%) Legal
9 34 (2.06%) Documentation Skills
9 34 (2.06%) Influencing Skills
9 34 (2.06%) Retail
10 23 (1.40%) Law
11 20 (1.21%) Aerospace
12 17 (1.03%) Presentation Skills
13 15 (0.91%) Inclusion and Diversity
13 15 (0.91%) Local Government
13 15 (0.91%) Police
14 12 (0.73%) Front Office
15 11 (0.67%) Financial Institution
Job Titles
1 215 (13.05%) Analyst
2 162 (9.83%) Architect
3 138 (8.37%) Service Manager
4 132 (8.01%) Lead
5 125 (7.58%) Senior
6 102 (6.19%) IT Support
7 88 (5.34%) Support Engineer
8 81 (4.92%) Service Analyst
9 75 (4.55%) IT Manager
10 63 (3.82%) Consultant
11 57 (3.46%) Delivery Manager
12 52 (3.16%) Service Desk Analyst
13 50 (3.03%) Network Engineer
14 49 (2.97%) IT Analyst
15 47 (2.85%) Support Analyst
16 45 (2.73%) Infrastructure Engineer
16 45 (2.73%) Service Architect
17 44 (2.67%) IT Engineer
18 42 (2.55%) Designer
19 41 (2.49%) Change Manager
Libraries, Frameworks & Software Standards
1 72 (4.37%) REST
2 40 (2.43%) SOAP
3 25 (1.52%) .NET
4 23 (1.40%) CSS
5 22 (1.33%) Middleware
6 21 (1.27%) Web Services
7 20 (1.21%) LDAP
8 18 (1.09%) Oracle Fusion
9 17 (1.03%) HTML
10 15 (0.91%) 802.1X
10 15 (0.91%) Oracle GoldenGate
11 14 (0.85%) OAuth
12 12 (0.73%) Kafka
13 11 (0.67%) Microsoft Graph
13 11 (0.67%) SAML
14 10 (0.61%) AngularJS
14 10 (0.61%) AWS CDK
14 10 (0.61%) OAuth2
15 8 (0.49%) Ajax
15 8 (0.49%) OpenID
Miscellaneous
1 105 (6.37%) CMDB
2 100 (6.07%) Onboarding
3 95 (5.76%) Product Ownership
4 84 (5.10%) Data Centre
5 52 (3.16%) Enterprise Software
6 40 (2.43%) Management Information System
7 34 (2.06%) PKI
8 33 (2.00%) Replication
8 33 (2.00%) Self-Motivation
9 31 (1.88%) Cloud Native
9 31 (1.88%) Clustering
10 28 (1.70%) Analytical Mindset
11 25 (1.52%) Virtual Team
12 24 (1.46%) Security Posture
13 22 (1.33%) Hybrid Cloud
14 20 (1.21%) Mainframe
15 18 (1.09%) Driving Licence
16 16 (0.97%) Legacy Systems
16 16 (0.97%) Smartphone
17 15 (0.91%) PMI
Operating Systems
1 367 (22.27%) Windows
2 102 (6.19%) Linux
3 92 (5.58%) Windows 10
3 92 (5.58%) Windows Server
4 52 (3.16%) Unix
5 37 (2.25%) Mac OS
6 36 (2.18%) Apple iOS
7 30 (1.82%) Android
8 28 (1.70%) Red Hat Enterprise Linux
9 13 (0.79%) Windows Server 2016
10 10 (0.61%) Windows Server 2019
11 9 (0.55%) Ubuntu
11 9 (0.55%) zOS
12 8 (0.49%) AIX
13 7 (0.42%) Windows Server 2012
14 6 (0.36%) Oracle Linux
15 5 (0.30%) Solaris
16 4 (0.24%) HPUX
16 4 (0.24%) SUSE
16 4 (0.24%) VMS
Processes & Methodologies
1 537 (32.58%) Service Management
2 456 (27.67%) ITSM
3 372 (22.57%) Agile
4 370 (22.45%) Problem-Solving
5 294 (17.84%) Stakeholder Management
6 293 (17.78%) Continuous Improvement
7 292 (17.72%) Change Management
8 231 (14.02%) Service Delivery
9 198 (12.01%) Stakeholder Engagement
10 189 (11.47%) DevOps
11 167 (10.13%) Customer Service
12 163 (9.89%) Roadmaps
13 145 (8.80%) Incident Management
14 142 (8.62%) Service Design
15 141 (8.56%) Problem Management
16 130 (7.89%) Migration
17 122 (7.40%) CI/CD
18 119 (7.22%) Root Cause Analysis
19 105 (6.37%) Project Management
20 102 (6.19%) Project Delivery
Programming Languages
1 121 (7.34%) PowerShell
2 106 (6.43%) SQL
3 62 (3.76%) Python
4 51 (3.09%) JavaScript
5 29 (1.76%) Bash
6 22 (1.33%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Korn
9 15 (0.91%) PL/SQL
10 14 (0.85%) Bicep
11 12 (0.73%) C#
12 9 (0.55%) Groovy
12 9 (0.55%) Perl
13 8 (0.49%) JCL
13 8 (0.49%) REXX
14 6 (0.36%) T-SQL
15 3 (0.18%) Go
15 3 (0.18%) TypeScript
15 3 (0.18%) VBScript
16 2 (0.12%) SOQL
Qualifications
1 604 (36.65%) Security Cleared
2 449 (27.25%) SC Cleared
3 203 (12.32%) Degree
4 157 (9.53%) DV Cleared
5 145 (8.80%) ITIL Certification
6 59 (3.58%) Cisco Certification
6 59 (3.58%) PMI Certification
7 55 (3.34%) Microsoft Certification
8 53 (3.22%) Computer Science Degree
9 50 (3.03%) PMP
10 45 (2.73%) Azure Certification
11 44 (2.67%) CCNP
12 33 (2.00%) CISSP
12 33 (2.00%) TOGAF Certification
13 32 (1.94%) ITIL Foundation Certificate
14 21 (1.27%) AWS Certification
15 20 (1.21%) BPSS Clearance
16 19 (1.15%) ISEB
17 18 (1.09%) Master's Degree
18 17 (1.03%) CISM
Quality Assurance & Compliance
1 136 (8.25%) SLA
2 62 (3.76%) ISO/IEC 27001
3 54 (3.28%) NIST
4 42 (2.55%) Data Quality
5 41 (2.49%) GDPR
6 38 (2.31%) COBIT
7 30 (1.82%) QA
8 25 (1.52%) NCSC
9 22 (1.33%) GRC
10 19 (1.15%) Cyber Essentials
10 19 (1.15%) PMO
11 18 (1.09%) ISO/IEC 20000
12 13 (0.79%) PCI DSS
13 10 (0.61%) Sarbanes-Oxley
14 8 (0.49%) Accessibility
14 8 (0.49%) Actionable Recommendations
15 7 (0.42%) Cyber Essentials PLUS
15 7 (0.42%) Government Security Classifications
15 7 (0.42%) ISO/IEC 42001
16 6 (0.36%) ISO 22301
System Software
1 287 (17.42%) Active Directory
2 80 (4.85%) VMware Infrastructure
3 41 (2.49%) Docker
4 31 (1.88%) Hyper-V
5 24 (1.46%) Virtual Desktop
6 20 (1.21%) VMware ESXi
7 18 (1.09%) Oracle RAC
7 18 (1.09%) vSphere
8 12 (0.73%) Firmware
9 11 (0.67%) Virtual Machines
10 10 (0.61%) VMware NSX
11 4 (0.24%) Job Entry Subsystem
11 4 (0.24%) Microsoft App-V
11 4 (0.24%) XenApp
11 4 (0.24%) XenDesktop
12 3 (0.18%) DFS Replication
12 3 (0.18%) IAG
12 3 (0.18%) NFS
12 3 (0.18%) PowerHA
13 2 (0.12%) BitLocker
Systems Management
1 108 (6.55%) Microsoft Intune
2 94 (5.70%) Terraform
3 77 (4.67%) Ansible
4 65 (3.94%) Kubernetes
5 60 (3.64%) SCCM
6 29 (1.76%) OPNET
7 24 (1.46%) Grafana
8 19 (1.15%) Oracle RMAN
8 19 (1.15%) Prometheus
9 16 (0.97%) Single Sign-On
10 15 (0.91%) Oracle Enterprise Manager
10 15 (0.91%) SCOM
11 14 (0.85%) FortiGate
11 14 (0.85%) WSUS
12 12 (0.73%) vCenter Server
13 9 (0.55%) CASB
13 9 (0.55%) Red Hat Satellite
14 8 (0.49%) Nessus
14 8 (0.49%) vMotion
15 7 (0.42%) Jamf Pro
Vendors
1 396 (24.03%) Microsoft
2 376 (22.82%) ServiceNow
3 132 (8.01%) VMware
4 87 (5.28%) Remedy
5 85 (5.16%) Cisco
5 85 (5.16%) Oracle
6 59 (3.58%) Splunk
7 54 (3.28%) Google
8 39 (2.37%) Atlassian
8 39 (2.37%) Citrix
8 39 (2.37%) Palo Alto
9 36 (2.18%) SAP
10 32 (1.94%) Fortinet
11 31 (1.88%) Red Hat
12 29 (1.76%) Dynatrace
12 29 (1.76%) SolarWinds
13 26 (1.58%) BMC
13 26 (1.58%) IBM
14 24 (1.46%) Juniper
14 24 (1.46%) Zscaler