ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 June 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Jun 2026
Same period 2025 Same period 2024
Rank 47 42 40
Rank change year-on-year -5 -2 +5
Contract jobs citing ITIL 1,739 1,221 1,620
As % of all contract jobs in England 4.01% 4.89% 4.32%
As % of the Processes & Methodologies category 4.71% 5.35% 5.07%
Number of daily rates quoted 1,185 744 1,069
10th Percentile £200 £210 £206
25th Percentile £377 £300 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £598 £575 £580
90th Percentile £675 £655 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 91 88 130
10th Percentile £17.25 £14.99 £14.00
25th Percentile £19.13 £16.30 £14.24
Median hourly rate £27.50 £23.03 £20.87
Median % change year-on-year +19.44% +10.33% +19.26%
75th Percentile £75.25 £33.75 £25.00
90th Percentile £85.25 £50.88 £43.21
UK median hourly rate £22.11 £22.05 £20.74
% change year-on-year +0.25% +6.32% +18.51%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 36,943 22,820 31,966
As % of all contract IT jobs advertised in England 85.26% 91.36% 85.26%
Number of daily rates quoted 23,357 14,745 20,676
10th Percentile £325 £300 £303
25th Percentile £415 £406 £413
Median daily rate (50th Percentile) £520 £515 £525
Median % change year-on-year +0.97% -1.90% -4.55%
75th Percentile £625 £638 £650
90th Percentile £730 £750 £750
UK median daily rate £513 £502 £525
% change year-on-year +2.09% -4.38% -4.55%
Number of hourly rates quoted 2,312 1,098 2,392
10th Percentile £15.25 £14.20 £12.79
25th Percentile £21.00 £18.13 £16.06
Median hourly rate £47.00 £27.06 £37.63
Median % change year-on-year +73.67% -28.07% +7.07%
75th Percentile £68.55 £55.00 £61.30
90th Percentile £82.25 £74.13 £72.50
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% +7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 23 June 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 23 June 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -16 585 £500 - 145
South East +4 404 £500 +11.11% 191
North of England -20 292 £499 +30.50% 144
South West -12 185 £500 +51.52% 60
North West -15 174 £519 +29.76% 82
Midlands -34 149 £450 +5.88% 64
West Midlands -39 119 £450 +5.88% 34
Yorkshire -26 100 £475 +32.13% 45
East of England -5 99 £381 -11.34% 39
East Midlands -6 29 £413 -8.33% 30
North East -25 18 £440 +125.64% 19
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 100 (5.75%) SharePoint
2 63 (3.62%) Microsoft Exchange
3 58 (3.34%) Confluence
4 14 (0.81%) IIS
5 9 (0.52%) Oracle Workflow
6 6 (0.35%) Mattermost
6 6 (0.35%) Oracle Self-Service HR
7 5 (0.29%) WebSphere
8 4 (0.23%) Adobe Experience Manager
9 3 (0.17%) Apache
9 3 (0.17%) Oracle SOA Suite
10 2 (0.12%) ArcGIS
10 2 (0.12%) CMS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
Applications
1 66 (3.80%) Microsoft Office
2 44 (2.53%) Microsoft Excel
3 28 (1.61%) Microsoft Project
4 19 (1.09%) MS Visio
5 12 (0.69%) Microsoft PowerPoint
6 9 (0.52%) AutoCAD
7 8 (0.46%) Revit
8 5 (0.29%) Chatbot
9 4 (0.23%) Acrobat
10 1 (0.058%) Oracle Smart View
10 1 (0.058%) Spreadsheet
Business Applications
1 53 (3.05%) Remedy ITSM
2 6 (0.35%) Maximo
2 6 (0.35%) Oracle HRMS
2 6 (0.35%) Primavera
3 5 (0.29%) ContrOCC
3 5 (0.29%) SAP S/4HANA
4 4 (0.23%) Oracle EBS
4 4 (0.23%) Oracle ERP
4 4 (0.23%) Payment Gateway
5 3 (0.17%) Oracle Applications
5 3 (0.17%) Oracle Payables
5 3 (0.17%) Oracle Receivables
6 2 (0.12%) assyst
6 2 (0.12%) DELMIA
6 2 (0.12%) Dynamics CRM
6 2 (0.12%) Dynamics GP
6 2 (0.12%) Oracle Assets
6 2 (0.12%) Oracle Cash Management
6 2 (0.12%) Oracle EBS R12
6 2 (0.12%) SAP ERP
Cloud Services
1 421 (24.21%) Azure
2 269 (15.47%) Microsoft 365
3 202 (11.62%) AWS
4 129 (7.42%) Entra ID
5 82 (4.72%) Power Platform
6 71 (4.08%) SaaS
7 68 (3.91%) Azure DevOps
8 60 (3.45%) GCP
9 49 (2.82%) GitHub
10 36 (2.07%) OneDrive
11 26 (1.50%) Google Workspace
12 24 (1.38%) PaaS
13 23 (1.32%) Amazon CloudWatch
13 23 (1.32%) AWS Lambda
13 23 (1.32%) GitHub Actions
13 23 (1.32%) Serverless
14 21 (1.21%) Amazon S3
14 21 (1.21%) Azure Monitor
15 20 (1.15%) Datadog
15 20 (1.15%) IaaS
Communications & Networking
1 147 (8.45%) Firewall
2 110 (6.33%) DNS
3 97 (5.58%) WAN
4 95 (5.46%) VPN
5 92 (5.29%) LAN
6 71 (4.08%) DHCP
7 69 (3.97%) TCP/IP
8 61 (3.51%) Network Security
9 52 (2.99%) Wi-Fi
10 48 (2.76%) SD-WAN
11 38 (2.19%) SSL
12 32 (1.84%) BGP
12 32 (1.84%) OSPF
13 28 (1.61%) SAN
14 23 (1.32%) Wireless
15 21 (1.21%) VLAN
16 20 (1.15%) BIG-IP
17 18 (1.04%) MPLS
18 17 (0.98%) Cisco Nexus
19 16 (0.92%) NAS
Database & Business Intelligence
1 70 (4.03%) Power BI
2 50 (2.88%) SQL Server
3 21 (1.21%) Oracle Database
4 15 (0.86%) SQL Server Integration Services
5 13 (0.75%) PostgreSQL
6 12 (0.69%) Oracle Reports
6 12 (0.69%) Tableau
7 11 (0.63%) Data Warehouse
8 10 (0.58%) SQL Server Reporting Services
9 9 (0.52%) Amazon RDS
10 7 (0.40%) Metadata
10 7 (0.40%) NoSQL
10 7 (0.40%) Relational Database
11 5 (0.29%) MySQL
11 5 (0.29%) Oracle BI EE
11 5 (0.29%) Oracle Database 12c
12 4 (0.23%) Data Lake
12 4 (0.23%) DTS
12 4 (0.23%) MongoDB
12 4 (0.23%) Oracle Database 11g
Development Applications
1 186 (10.70%) JIRA
2 31 (1.78%) Git
3 30 (1.73%) Jenkins
4 28 (1.61%) GitLab
5 15 (0.86%) Bitbucket
6 8 (0.46%) MSI
7 5 (0.29%) JMeter
8 4 (0.23%) AdminStudio
8 4 (0.23%) Cucumber
8 4 (0.23%) InstallShield
8 4 (0.23%) Maven
8 4 (0.23%) MLflow
8 4 (0.23%) Postman
8 4 (0.23%) REST Assured
8 4 (0.23%) ScriptRunner
8 4 (0.23%) Visual Studio
9 3 (0.17%) Atlassian Bamboo
9 3 (0.17%) Browser DevTools
9 3 (0.17%) Eclipse
9 3 (0.17%) Flyway
General
1 653 (37.55%) Social Skills
2 303 (17.42%) Finance
3 264 (15.18%) Analytical Skills
4 182 (10.47%) Public Sector
5 92 (5.29%) Banking
6 71 (4.08%) Telecoms
7 69 (3.97%) Organisational Skills
8 60 (3.45%) Legal
9 44 (2.53%) Influencing Skills
10 36 (2.07%) Documentation Skills
11 32 (1.84%) Retail
12 27 (1.55%) Presentation Skills
13 25 (1.44%) Military
14 23 (1.32%) Local Government
15 22 (1.27%) Aerospace
16 16 (0.92%) Financial Institution
16 16 (0.92%) Inclusion and Diversity
17 15 (0.86%) Police
18 14 (0.81%) Front Office
18 14 (0.81%) Law
Job Titles
1 256 (14.72%) Analyst
2 142 (8.17%) Senior
3 135 (7.76%) Service Manager
4 126 (7.25%) IT Support
5 115 (6.61%) Architect
6 114 (6.56%) Lead
7 111 (6.38%) Support Engineer
8 87 (5.00%) IT Manager
9 79 (4.54%) Consultant
9 79 (4.54%) Service Analyst
10 64 (3.68%) Delivery Manager
11 62 (3.57%) IT Analyst
12 58 (3.34%) Support Analyst
13 56 (3.22%) Network Engineer
14 55 (3.16%) IT Engineer
15 53 (3.05%) Project Manager
16 52 (2.99%) IT Support Engineer
17 48 (2.76%) Transition Manager
18 45 (2.59%) Administrator
18 45 (2.59%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 87 (5.00%) REST
2 46 (2.65%) SOAP
3 31 (1.78%) Middleware
4 23 (1.32%) CSS
5 22 (1.27%) .NET
5 22 (1.27%) Web Services
6 21 (1.21%) LDAP
7 19 (1.09%) OAuth
8 18 (1.04%) HTML
9 16 (0.92%) 802.1X
9 16 (0.92%) Oracle Fusion
10 15 (0.86%) Oracle GoldenGate
10 15 (0.86%) SAML
11 13 (0.75%) ISPF
11 13 (0.75%) Microsoft Graph
12 12 (0.69%) Ajax
12 12 (0.69%) AWS CDK
13 11 (0.63%) OAuth2
13 11 (0.63%) OpenID
14 10 (0.58%) Kafka
Miscellaneous
1 127 (7.30%) CMDB
2 123 (7.07%) Onboarding
3 98 (5.64%) Data Centre
4 71 (4.08%) Product Ownership
5 69 (3.97%) Enterprise Software
6 48 (2.76%) Management Information System
7 40 (2.30%) Clustering
7 40 (2.30%) PKI
7 40 (2.30%) Self-Motivation
8 32 (1.84%) Cloud Native
9 27 (1.55%) Analytical Mindset
10 26 (1.50%) Replication
10 26 (1.50%) Security Posture
11 24 (1.38%) Hybrid Cloud
11 24 (1.38%) Mainframe
11 24 (1.38%) Virtual Team
12 20 (1.15%) Driving Licence
12 20 (1.15%) Legacy Systems
13 12 (0.69%) Data Protection Act
13 12 (0.69%) PMI
Operating Systems
1 401 (23.06%) Windows
2 117 (6.73%) Linux
3 101 (5.81%) Windows 10
4 82 (4.72%) Windows Server
5 61 (3.51%) Unix
6 43 (2.47%) Mac OS
7 40 (2.30%) Apple iOS
8 39 (2.24%) Red Hat Enterprise Linux
9 29 (1.67%) Android
10 14 (0.81%) zOS
11 11 (0.63%) AIX
12 10 (0.58%) Windows Server 2019
13 9 (0.52%) Windows Server 2016
14 8 (0.46%) Oracle Linux
15 7 (0.40%) Windows Server 2012
16 5 (0.29%) HPUX
16 5 (0.29%) Solaris
16 5 (0.29%) SUSE
16 5 (0.29%) VMS
17 3 (0.17%) OpenVMS
Processes & Methodologies
1 549 (31.57%) Service Management
2 480 (27.60%) ITSM
3 433 (24.90%) Problem-Solving
4 384 (22.08%) Agile
5 363 (20.87%) Stakeholder Management
6 336 (19.32%) Continuous Improvement
7 291 (16.73%) Change Management
8 266 (15.30%) Service Delivery
9 208 (11.96%) DevOps
10 181 (10.41%) Stakeholder Engagement
11 177 (10.18%) Customer Service
12 169 (9.72%) Incident Management
13 162 (9.32%) Roadmaps
14 148 (8.51%) Problem Management
15 138 (7.94%) Migration
16 132 (7.59%) Project Delivery
17 130 (7.48%) Root Cause Analysis
18 126 (7.25%) CI/CD
19 125 (7.19%) Service Design
20 120 (6.90%) AI
Programming Languages
1 143 (8.22%) PowerShell
2 101 (5.81%) SQL
3 74 (4.26%) Python
4 65 (3.74%) JavaScript
5 34 (1.96%) Bash
6 24 (1.38%) Java
7 18 (1.04%) PL/SQL
7 18 (1.04%) Shell Script
8 16 (0.92%) Korn
9 15 (0.86%) C#
10 14 (0.81%) Bicep
11 9 (0.52%) Groovy
11 9 (0.52%) Perl
12 7 (0.40%) Apex Code
13 5 (0.29%) T-SQL
14 4 (0.23%) JCL
14 4 (0.23%) REXX
15 3 (0.17%) SOQL
15 3 (0.17%) TypeScript
15 3 (0.17%) VBScript
Qualifications
1 588 (33.81%) Security Cleared
2 407 (23.40%) SC Cleared
3 210 (12.08%) Degree
4 178 (10.24%) DV Cleared
5 142 (8.17%) ITIL Certification
6 67 (3.85%) PMI Certification
7 65 (3.74%) Cisco Certification
8 62 (3.57%) Computer Science Degree
9 61 (3.51%) PMP
10 60 (3.45%) Microsoft Certification
11 52 (2.99%) Azure Certification
12 46 (2.65%) CCNP
13 45 (2.59%) CISSP
14 37 (2.13%) ITIL Foundation Certificate
15 23 (1.32%) BPSS Clearance
15 23 (1.32%) CCNA
16 21 (1.21%) Master's Degree
17 20 (1.15%) CISM
18 19 (1.09%) A+ Certification
18 19 (1.09%) MCSE
Quality Assurance & Compliance
1 158 (9.09%) SLA
2 68 (3.91%) ISO/IEC 27001
3 62 (3.57%) NIST
4 53 (3.05%) Data Quality
5 39 (2.24%) GDPR
6 37 (2.13%) QA
7 36 (2.07%) COBIT
8 28 (1.61%) NCSC
8 28 (1.61%) PMO
9 24 (1.38%) GRC
10 16 (0.92%) ISO/IEC 20000
11 13 (0.75%) PCI DSS
12 10 (0.58%) Cyber Essentials
13 9 (0.52%) Government Security Classifications
14 7 (0.40%) Accessibility
14 7 (0.40%) Actionable Recommendations
14 7 (0.40%) Sarbanes-Oxley
15 6 (0.35%) Cyber Essentials PLUS
16 5 (0.29%) NIST 800
16 5 (0.29%) SOC 2
System Software
1 299 (17.19%) Active Directory
2 82 (4.72%) VMware Infrastructure
3 35 (2.01%) Docker
4 27 (1.55%) Hyper-V
5 20 (1.15%) Oracle RAC
6 19 (1.09%) Virtual Desktop
6 19 (1.09%) VMware ESXi
7 15 (0.86%) VMware NSX
8 14 (0.81%) Firmware
8 14 (0.81%) Virtual Machines
9 13 (0.75%) vSphere
10 11 (0.63%) RACF
11 6 (0.35%) NFS
12 5 (0.29%) IAG
13 4 (0.23%) Microsoft App-V
14 3 (0.17%) BitLocker
14 3 (0.17%) PowerHA
14 3 (0.17%) XenDesktop
15 2 (0.12%) Job Entry Subsystem
15 2 (0.12%) XenApp
Systems Management
1 147 (8.45%) Microsoft Intune
2 80 (4.60%) Terraform
3 72 (4.14%) Ansible
4 65 (3.74%) SCCM
5 58 (3.34%) Kubernetes
6 23 (1.32%) Oracle RMAN
7 19 (1.09%) Grafana
8 17 (0.98%) Single Sign-On
9 15 (0.86%) Jamf Pro
9 15 (0.86%) Oracle Enterprise Manager
10 14 (0.81%) Prometheus
10 14 (0.81%) WSUS
11 13 (0.75%) FortiGate
12 12 (0.69%) Red Hat Satellite
13 10 (0.58%) OMEGAMON
14 9 (0.52%) CASB
14 9 (0.52%) vCenter Server
15 8 (0.46%) Active Directory Federation Services
15 8 (0.46%) Data Guard
15 8 (0.46%) SCOM
Vendors
1 455 (26.16%) Microsoft
2 424 (24.38%) ServiceNow
3 123 (7.07%) VMware
4 93 (5.35%) Cisco
5 81 (4.66%) Oracle
6 71 (4.08%) Remedy
7 59 (3.39%) Splunk
8 41 (2.36%) IBM
8 41 (2.36%) SolarWinds
9 40 (2.30%) Palo Alto
10 37 (2.13%) Google
11 36 (2.07%) Citrix
11 36 (2.07%) SAP
12 34 (1.96%) BMC
12 34 (1.96%) Red Hat
13 31 (1.78%) Fortinet
14 30 (1.73%) Dynatrace
14 30 (1.73%) Salesforce
15 29 (1.67%) Juniper
16 23 (1.32%) F5