ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 19 April 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 52 44 35
Rank change year-on-year -8 -9 +9
Contract jobs citing ITIL 1,647 1,165 1,781
As % of all contract jobs in England 4.17% 4.76% 4.78%
As % of the Processes & Methodologies category 4.89% 5.22% 5.52%
Number of daily rates quoted 1,091 723 1,201
10th Percentile £213 £210 £205
25th Percentile £375 £313 £331
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £600 £594 £598
90th Percentile £700 £675 £688
UK median daily rate £495 £465 £500
% change year-on-year +6.45% -7.00% +7.53%
Number of hourly rates quoted 87 63 153
10th Percentile £17.69 £14.99 £14.00
25th Percentile £18.50 £16.30 £14.16
Median hourly rate £42.25 £22.05 £17.69
Median % change year-on-year +91.61% +24.65% -8.74%
75th Percentile £77.65 £33.88 £25.00
90th Percentile £96.00 £56.94 £53.00
UK median hourly rate £25.15 £22.88 £17.69
% change year-on-year +9.95% +29.31% -9.91%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 33,684 22,303 32,266
As % of all contract IT jobs advertised in England 85.31% 91.07% 86.64%
Number of daily rates quoted 21,561 14,661 21,238
10th Percentile £314 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £523 £525
% change year-on-year -4.31% -0.48% -4.55%
Number of hourly rates quoted 2,090 892 2,221
10th Percentile £15.38 £14.84 £12.86
25th Percentile £20.27 £18.51 £15.85
Median hourly rate £41.86 £31.64 £35.00
Median % change year-on-year +32.29% -9.60% -6.17%
75th Percentile £67.25 £63.75 £58.75
90th Percentile £78.75 £75.23 £71.90
UK median hourly rate £37.50 £30.00 £35.00
% change year-on-year +25.00% -14.29% -2.78%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 19 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 19 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -22 504 £500 - 133
South East +5 378 £485 +2.11% 175
North of England -22 253 £489 +39.57% 121
South West 0 232 £588 +24.34% 55
Midlands -18 163 £425 -5.56% 85
North West -10 161 £558 +57.49% 55
West Midlands -22 129 £450 -5.26% 51
East of England -8 95 £520 +21.64% 72
Yorkshire -41 66 £450 +12.50% 44
East Midlands -20 33 £419 +30.86% 33
North East +1 26 £425 +117.95% 23
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (5.46%) Confluence
2 69 (4.19%) Microsoft Exchange
3 62 (3.76%) SharePoint
4 13 (0.79%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.43%) Apache
7 6 (0.36%) Oracle Self-Service HR
8 5 (0.30%) Mattermost
9 4 (0.24%) Adobe Experience Manager
9 4 (0.24%) CMS
9 4 (0.24%) SAS
10 3 (0.18%) CICS
11 2 (0.12%) ArcGIS
11 2 (0.12%) IBM HTTP Server
11 2 (0.12%) Oracle HTTP Server
11 2 (0.12%) Oracle Spatial
11 2 (0.12%) WebSphere
11 2 (0.12%) WebSphere Application Server
11 2 (0.12%) WebSphere Portal
12 1 (0.061%) Oracle Application Server
Applications
1 90 (5.46%) Microsoft Office
2 52 (3.16%) Microsoft Project
3 28 (1.70%) Microsoft Excel
4 13 (0.79%) MS Visio
5 12 (0.73%) Microsoft PowerPoint
6 5 (0.30%) Acrobat
7 3 (0.18%) Chatbot
8 2 (0.12%) AutoCAD
8 2 (0.12%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.49%) Remedy ITSM
2 21 (1.28%) Oracle EBS
3 6 (0.36%) Maximo
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 4 (0.24%) Oracle Payables
4 4 (0.24%) Oracle Receivables
5 3 (0.18%) assyst
5 3 (0.18%) Oracle Applications
5 3 (0.18%) Oracle General Ledger
5 3 (0.18%) SAP S/4HANA
6 2 (0.12%) DELMIA
6 2 (0.12%) Dynamics CRM
6 2 (0.12%) Oracle Cash Management
7 1 (0.061%) Aareon QL
7 1 (0.061%) MIS ActiveH
7 1 (0.061%) NEC Housing
7 1 (0.061%) OPENHousing
7 1 (0.061%) Oracle Assets
7 1 (0.061%) Orchard Housing
Cloud Services
1 370 (22.47%) Azure
2 211 (12.81%) Microsoft 365
3 207 (12.57%) AWS
4 106 (6.44%) Entra ID
5 91 (5.53%) GCP
6 64 (3.89%) Power Platform
7 62 (3.76%) Azure DevOps
7 62 (3.76%) SaaS
8 36 (2.19%) GitHub
9 32 (1.94%) PaaS
10 31 (1.88%) Google Workspace
10 31 (1.88%) IaaS
11 23 (1.40%) Serverless
12 21 (1.28%) AWS Lambda
13 20 (1.21%) OCI
14 19 (1.15%) Datadog
15 18 (1.09%) AWS CloudFormation
15 18 (1.09%) Virtual Private Cloud
16 17 (1.03%) Amazon S3
16 17 (1.03%) OpenShift
Communications & Networking
1 145 (8.80%) Firewall
2 103 (6.25%) DNS
3 97 (5.89%) VPN
4 95 (5.77%) WAN
5 86 (5.22%) LAN
6 70 (4.25%) DHCP
7 57 (3.46%) TCP/IP
8 55 (3.34%) Network Security
9 53 (3.22%) SD-WAN
10 40 (2.43%) Wi-Fi
11 33 (2.00%) BGP
12 32 (1.94%) SAN
13 31 (1.88%) OSPF
14 23 (1.40%) VoIP
15 22 (1.34%) SSL
16 21 (1.28%) Wireless
17 20 (1.21%) VLAN
18 19 (1.15%) BIG-IP
19 16 (0.97%) MPLS
20 15 (0.91%) NAS
Database & Business Intelligence
1 48 (2.91%) Power BI
2 45 (2.73%) SQL Server
3 16 (0.97%) Tableau
4 15 (0.91%) PostgreSQL
5 13 (0.79%) Amazon RDS
5 13 (0.79%) Data Warehouse
5 13 (0.79%) Oracle Database
6 11 (0.67%) Metadata
6 11 (0.67%) Oracle Reports
6 11 (0.67%) SQL Server Integration Services
7 7 (0.43%) SQL Server Reporting Services
8 5 (0.30%) Amazon Aurora
8 5 (0.30%) Azure SQL Database
8 5 (0.30%) DB2
8 5 (0.30%) MySQL
8 5 (0.30%) Oracle Database 12c
8 5 (0.30%) Redis
8 5 (0.30%) Star Schema
9 4 (0.24%) Data Lake
9 4 (0.24%) DTS
Development Applications
1 192 (11.66%) JIRA
2 28 (1.70%) Jenkins
3 26 (1.58%) GitLab
4 23 (1.40%) Git
5 8 (0.49%) Bitbucket
6 5 (0.30%) MSI
7 4 (0.24%) AdminStudio
7 4 (0.24%) InstallShield
7 4 (0.24%) Maven
7 4 (0.24%) MLflow
7 4 (0.24%) ScriptRunner
8 3 (0.18%) Atlassian Bamboo
8 3 (0.18%) Browser DevTools
8 3 (0.18%) Flyway
8 3 (0.18%) IBM UrbanCode
8 3 (0.18%) JMeter
8 3 (0.18%) Liquibase
9 2 (0.12%) Introscope
9 2 (0.12%) JUnit
9 2 (0.12%) Mockito
General
1 628 (38.13%) Social Skills
2 265 (16.09%) Finance
3 251 (15.24%) Analytical Skills
4 185 (11.23%) Public Sector
5 64 (3.89%) Banking
6 62 (3.76%) Military
7 61 (3.70%) Organisational Skills
8 55 (3.34%) Legal
9 54 (3.28%) Telecoms
10 39 (2.37%) Documentation Skills
10 39 (2.37%) Influencing Skills
11 28 (1.70%) Retail
12 23 (1.40%) Law
13 19 (1.15%) Aerospace
13 19 (1.15%) Presentation Skills
14 18 (1.09%) Local Government
15 15 (0.91%) Inclusion and Diversity
16 13 (0.79%) Investment Banking
17 12 (0.73%) Manufacturing
17 12 (0.73%) Police
Job Titles
1 211 (12.81%) Analyst
2 188 (11.41%) Architect
3 178 (10.81%) Lead
4 133 (8.08%) Service Manager
5 123 (7.47%) Senior
6 94 (5.71%) IT Support
7 88 (5.34%) Support Engineer
8 78 (4.74%) Service Analyst
9 74 (4.49%) Consultant
10 71 (4.31%) IT Manager
11 56 (3.40%) Delivery Manager
12 50 (3.04%) IT Analyst
12 50 (3.04%) Service Architect
12 50 (3.04%) Support Analyst
13 49 (2.98%) Service Desk Analyst
14 44 (2.67%) Infrastructure Engineer
14 44 (2.67%) IT Engineer
14 44 (2.67%) Network Engineer
15 41 (2.49%) Change Manager
15 41 (2.49%) Designer
Libraries, Frameworks & Software Standards
1 80 (4.86%) REST
2 41 (2.49%) SOAP
3 24 (1.46%) .NET
4 20 (1.21%) LDAP
4 20 (1.21%) Middleware
5 19 (1.15%) Web Services
6 18 (1.09%) Oracle Fusion
7 16 (0.97%) CSS
8 15 (0.91%) Oracle GoldenGate
9 13 (0.79%) 802.1X
10 11 (0.67%) HTML
10 11 (0.67%) Kafka
10 11 (0.67%) OAuth
10 11 (0.67%) SAML
11 10 (0.61%) AngularJS
12 8 (0.49%) ARM Templates
12 8 (0.49%) Elastic Stack
12 8 (0.49%) Microsoft Graph
13 7 (0.43%) AWS CDK
13 7 (0.43%) OAuth2
Miscellaneous
1 104 (6.31%) CMDB
2 95 (5.77%) Onboarding
3 93 (5.65%) Product Ownership
4 78 (4.74%) Data Centre
5 48 (2.91%) Enterprise Software
6 41 (2.49%) Management Information System
7 37 (2.25%) Self-Motivation
8 35 (2.13%) Replication
8 35 (2.13%) Virtual Team
9 31 (1.88%) PKI
10 30 (1.82%) Cloud Native
11 26 (1.58%) Analytical Mindset
11 26 (1.58%) Clustering
12 23 (1.40%) Security Posture
13 21 (1.28%) Hybrid Cloud
14 20 (1.21%) Driving Licence
14 20 (1.21%) Mainframe
15 16 (0.97%) PMI
16 15 (0.91%) Legacy Systems
16 15 (0.91%) Smartphone
Operating Systems
1 361 (21.92%) Windows
2 97 (5.89%) Linux
3 96 (5.83%) Windows 10
4 93 (5.65%) Windows Server
5 44 (2.67%) Unix
6 34 (2.06%) Mac OS
7 29 (1.76%) Android
8 27 (1.64%) Apple iOS
9 25 (1.52%) Red Hat Enterprise Linux
10 12 (0.73%) Windows Server 2016
11 10 (0.61%) Ubuntu
11 10 (0.61%) Windows Server 2012
11 10 (0.61%) zOS
12 8 (0.49%) AIX
12 8 (0.49%) Windows Server 2019
13 5 (0.30%) Oracle Linux
13 5 (0.30%) VMS
14 4 (0.24%) Solaris
15 3 (0.18%) HPUX
15 3 (0.18%) SUSE
Processes & Methodologies
1 557 (33.82%) Service Management
2 474 (28.78%) ITSM
3 401 (24.35%) Agile
4 354 (21.49%) Problem-Solving
5 319 (19.37%) Change Management
6 312 (18.94%) Continuous Improvement
7 288 (17.49%) Stakeholder Management
8 259 (15.73%) Service Delivery
9 207 (12.57%) DevOps
10 202 (12.26%) Stakeholder Engagement
11 169 (10.26%) Customer Service
12 168 (10.20%) Roadmaps
13 141 (8.56%) Service Design
14 139 (8.44%) Incident Management
14 139 (8.44%) Problem Management
15 133 (8.08%) Migration
16 121 (7.35%) Project Management
17 116 (7.04%) Root Cause Analysis
18 111 (6.74%) Project Delivery
19 110 (6.68%) CI/CD
Programming Languages
1 136 (8.26%) PowerShell
2 97 (5.89%) SQL
3 75 (4.55%) Python
4 47 (2.85%) JavaScript
5 30 (1.82%) Bash
6 23 (1.40%) Java
7 21 (1.28%) Shell Script
8 16 (0.97%) Korn
9 13 (0.79%) C#
10 12 (0.73%) Bicep
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) JCL
12 10 (0.61%) PL/SQL
12 10 (0.61%) REXX
13 5 (0.30%) T-SQL
14 3 (0.18%) Assembly Language
14 3 (0.18%) COBOL
14 3 (0.18%) Go
14 3 (0.18%) VBScript
Qualifications
1 606 (36.79%) Security Cleared
2 458 (27.81%) SC Cleared
3 233 (14.15%) Degree
4 153 (9.29%) ITIL Certification
5 147 (8.93%) DV Cleared
6 61 (3.70%) Microsoft Certification
7 60 (3.64%) Cisco Certification
8 58 (3.52%) PMI Certification
9 53 (3.22%) Computer Science Degree
10 49 (2.98%) PMP
11 47 (2.85%) Azure Certification
12 44 (2.67%) CCNP
13 37 (2.25%) ITIL Foundation Certificate
14 35 (2.13%) CISSP
15 34 (2.06%) TOGAF Certification
16 33 (2.00%) ISEB
17 29 (1.76%) PRINCE2 Practitioner
18 22 (1.34%) AWS Certification
19 19 (1.15%) MCSE
20 17 (1.03%) BPSS Clearance
Quality Assurance & Compliance
1 134 (8.14%) SLA
2 66 (4.01%) ISO/IEC 27001
3 53 (3.22%) NIST
4 48 (2.91%) COBIT
5 45 (2.73%) GDPR
6 39 (2.37%) Data Quality
7 31 (1.88%) QA
8 26 (1.58%) GRC
9 20 (1.21%) NCSC
9 20 (1.21%) PMO
10 19 (1.15%) Cyber Essentials
11 17 (1.03%) ISO/IEC 20000
11 17 (1.03%) PCI DSS
12 13 (0.79%) Sarbanes-Oxley
13 10 (0.61%) JSP 440
14 9 (0.55%) Accessibility
15 8 (0.49%) Actionable Recommendations
16 7 (0.43%) Government Security Classifications
16 7 (0.43%) HMG Security Policy Framework
17 6 (0.36%) Cyber Essentials PLUS
System Software
1 285 (17.30%) Active Directory
2 73 (4.43%) VMware Infrastructure
3 34 (2.06%) Docker
4 28 (1.70%) Hyper-V
5 25 (1.52%) Virtual Desktop
6 16 (0.97%) Oracle RAC
6 16 (0.97%) vSphere
7 13 (0.79%) Firmware
7 13 (0.79%) VMware ESXi
8 12 (0.73%) VMware NSX
9 8 (0.49%) Virtual Machines
10 5 (0.30%) Job Entry Subsystem
11 4 (0.24%) XenApp
11 4 (0.24%) XenDesktop
12 3 (0.18%) DFS Replication
12 3 (0.18%) IAG
12 3 (0.18%) Microsoft App-V
12 3 (0.18%) NFS
12 3 (0.18%) PowerHA
13 2 (0.12%) BitLocker
Systems Management
1 106 (6.44%) Microsoft Intune
2 91 (5.53%) Terraform
3 78 (4.74%) Ansible
4 65 (3.95%) SCCM
5 60 (3.64%) Kubernetes
6 30 (1.82%) OPNET
7 21 (1.28%) Grafana
8 18 (1.09%) SCOM
9 17 (1.03%) Oracle RMAN
10 16 (0.97%) Prometheus
10 16 (0.97%) Single Sign-On
10 16 (0.97%) WSUS
11 15 (0.91%) Oracle Enterprise Manager
12 14 (0.85%) FortiGate
13 13 (0.79%) vCenter Server
14 9 (0.55%) Nessus
14 9 (0.55%) Red Hat Satellite
15 8 (0.49%) CASB
16 7 (0.43%) vRealize
17 6 (0.36%) Jamf Pro
Vendors
1 371 (22.53%) ServiceNow
2 368 (22.34%) Microsoft
3 122 (7.41%) VMware
4 92 (5.59%) Remedy
5 87 (5.28%) Oracle
6 86 (5.22%) Cisco
7 57 (3.46%) Atlassian
7 57 (3.46%) Google
8 53 (3.22%) Splunk
9 44 (2.67%) Citrix
10 37 (2.25%) Palo Alto
11 34 (2.06%) SAP
12 33 (2.00%) Fortinet
13 32 (1.94%) Red Hat
14 31 (1.88%) SolarWinds
15 26 (1.58%) F5
16 25 (1.52%) Juniper
17 24 (1.46%) BMC
17 24 (1.46%) Dynatrace
17 24 (1.46%) Zscaler