ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 April 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Apr 2026
Same period 2025 Same period 2024
Rank 52 44 36
Rank change year-on-year -8 -8 +8
Contract jobs citing ITIL 1,637 1,150 1,848
As % of all contract jobs in England 4.29% 4.74% 4.90%
As % of the Processes & Methodologies category 4.98% 5.22% 5.65%
Number of daily rates quoted 1,085 710 1,251
10th Percentile £220 £210 £206
25th Percentile £371 £308 £343
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £605 £600 £594
90th Percentile £703 £675 £688
UK median daily rate £497 £465 £500
% change year-on-year +6.77% -7.00% +6.38%
Number of hourly rates quoted 90 59 150
10th Percentile £17.24 £14.99 £13.99
25th Percentile £18.50 £18.57 £14.16
Median hourly rate £22.46 £26.45 £17.69
Median % change year-on-year -15.10% +49.52% -7.83%
75th Percentile £52.58 £37.25 £25.00
90th Percentile £85.53 £67.64 £46.75
UK median hourly rate £22.11 £25.00 £17.69
% change year-on-year -11.58% +41.32% -8.74%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,858 22,016 32,689
As % of all contract IT jobs advertised in England 86.08% 90.81% 86.75%
Number of daily rates quoted 21,074 14,505 21,608
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,007 857 2,166
10th Percentile £15.34 £15.00 £13.00
25th Percentile £19.27 £20.00 £16.00
Median hourly rate £37.00 £32.50 £32.50
Median % change year-on-year +13.85% - -13.33%
75th Percentile £65.00 £65.00 £58.36
90th Percentile £77.50 £76.63 £71.25
UK median hourly rate £35.50 £32.00 £32.50
% change year-on-year +10.94% -1.54% -11.33%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -37 492 £500 - 124
South East +6 381 £490 +5.38% 171
North of England -20 251 £499 +39.46% 114
South West +2 243 £575 +15.00% 44
North West -10 157 £563 +50.00% 64
Midlands -17 157 £425 -5.56% 76
West Midlands -15 120 £450 -2.70% 50
East of England -10 98 £406 -5.52% 43
Yorkshire -24 69 £450 +6.26% 39
East Midlands -18 36 £419 +30.86% 26
North East -2 25 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 96 (5.86%) Confluence
2 76 (4.64%) SharePoint
3 73 (4.46%) Microsoft Exchange
4 12 (0.73%) IIS
5 8 (0.49%) Apache
6 7 (0.43%) Oracle Workflow
7 5 (0.31%) Mattermost
7 5 (0.31%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) HCL Notes
Applications
1 91 (5.56%) Microsoft Office
2 53 (3.24%) Microsoft Project
3 32 (1.95%) Microsoft Excel
4 14 (0.86%) Microsoft PowerPoint
5 12 (0.73%) MS Visio
6 5 (0.31%) Acrobat
7 3 (0.18%) Chatbot
8 1 (0.061%) AutoCAD
8 1 (0.061%) Oracle Smart View
8 1 (0.061%) Revit
8 1 (0.061%) Spreadsheet
8 1 (0.061%) Trello
Business Applications
1 46 (2.81%) Remedy ITSM
2 23 (1.41%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.37%) Primavera
5 5 (0.31%) Oracle HRMS
6 4 (0.24%) assyst
6 4 (0.24%) Oracle Payables
6 4 (0.24%) Oracle Receivables
6 4 (0.24%) SAP S/4HANA
7 3 (0.18%) Dynamics CRM
7 3 (0.18%) Oracle General Ledger
8 2 (0.12%) DELMIA
8 2 (0.12%) Oracle Applications
8 2 (0.12%) Oracle Cash Management
8 2 (0.12%) SystmOne
9 1 (0.061%) Bloomberg TOMS
9 1 (0.061%) iTrent
9 1 (0.061%) Oracle Assets
9 1 (0.061%) Oracle EBS R12
9 1 (0.061%) Remedy AR System
Cloud Services
1 372 (22.72%) Azure
2 223 (13.62%) Microsoft 365
3 202 (12.34%) AWS
4 108 (6.60%) Entra ID
5 91 (5.56%) GCP
6 63 (3.85%) Power Platform
7 59 (3.60%) Azure DevOps
8 55 (3.36%) SaaS
9 33 (2.02%) GitHub
10 31 (1.89%) PaaS
11 28 (1.71%) Google Workspace
11 28 (1.71%) IaaS
12 24 (1.47%) OneDrive
13 22 (1.34%) Serverless
14 20 (1.22%) AWS Lambda
15 18 (1.10%) AWS CloudFormation
15 18 (1.10%) Azure Monitor
15 18 (1.10%) OCI
16 17 (1.04%) Azure Sentinel
16 17 (1.04%) Virtual Private Cloud
Communications & Networking
1 142 (8.67%) Firewall
2 99 (6.05%) DNS
2 99 (6.05%) VPN
3 87 (5.31%) WAN
4 79 (4.83%) LAN
5 66 (4.03%) DHCP
6 54 (3.30%) TCP/IP
7 50 (3.05%) SD-WAN
8 47 (2.87%) Network Security
9 38 (2.32%) Wi-Fi
10 33 (2.02%) BGP
10 33 (2.02%) SAN
11 31 (1.89%) OSPF
12 20 (1.22%) SSL
12 20 (1.22%) VoIP
13 19 (1.16%) BIG-IP
13 19 (1.16%) VLAN
14 18 (1.10%) Wireless
15 15 (0.92%) Cisco ISE
15 15 (0.92%) NAS
Database & Business Intelligence
1 46 (2.81%) Power BI
2 45 (2.75%) SQL Server
3 16 (0.98%) Tableau
4 14 (0.86%) Oracle Database
4 14 (0.86%) PostgreSQL
5 13 (0.79%) Amazon RDS
6 12 (0.73%) Data Warehouse
7 11 (0.67%) Metadata
8 10 (0.61%) SQL Server Integration Services
9 9 (0.55%) Oracle Reports
10 6 (0.37%) SQL Server Reporting Services
11 5 (0.31%) Amazon Aurora
11 5 (0.31%) Azure SQL Database
11 5 (0.31%) MySQL
11 5 (0.31%) Oracle Database 12c
11 5 (0.31%) Redis
11 5 (0.31%) Star Schema
12 4 (0.24%) Data Lake
12 4 (0.24%) DB2
13 3 (0.18%) SAP HANA
Development Applications
1 189 (11.55%) JIRA
2 27 (1.65%) Jenkins
3 25 (1.53%) GitLab
4 21 (1.28%) Git
5 7 (0.43%) Bitbucket
6 4 (0.24%) Maven
6 4 (0.24%) MLflow
6 4 (0.24%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
7 3 (0.18%) MSI
7 3 (0.18%) Rational DOORS
8 2 (0.12%) Chocolatey
8 2 (0.12%) git-flow
8 2 (0.12%) Introscope
General
1 635 (38.79%) Social Skills
2 248 (15.15%) Finance
3 247 (15.09%) Analytical Skills
4 192 (11.73%) Public Sector
5 62 (3.79%) Military
6 61 (3.73%) Banking
7 59 (3.60%) Organisational Skills
8 54 (3.30%) Legal
9 53 (3.24%) Telecoms
10 44 (2.69%) Documentation Skills
11 39 (2.38%) Influencing Skills
12 30 (1.83%) Retail
13 22 (1.34%) Law
14 19 (1.16%) Aerospace
14 19 (1.16%) Presentation Skills
15 17 (1.04%) Local Government
16 14 (0.86%) Manufacturing
17 13 (0.79%) Inclusion and Diversity
18 11 (0.67%) Investment Banking
18 11 (0.67%) Police
Job Titles
1 207 (12.65%) Analyst
2 196 (11.97%) Architect
3 185 (11.30%) Lead
4 138 (8.43%) Service Manager
5 119 (7.27%) Senior
6 89 (5.44%) IT Support
7 84 (5.13%) Support Engineer
8 80 (4.89%) Consultant
9 74 (4.52%) Service Analyst
10 63 (3.85%) IT Manager
11 56 (3.42%) Delivery Manager
12 52 (3.18%) Service Architect
13 51 (3.12%) Support Analyst
14 49 (2.99%) IT Analyst
15 47 (2.87%) Service Desk Analyst
16 44 (2.69%) Network Engineer
17 43 (2.63%) Infrastructure Engineer
18 40 (2.44%) IT Engineer
18 40 (2.44%) Project Manager
19 39 (2.38%) Administrator
Libraries, Frameworks & Software Standards
1 77 (4.70%) REST
2 41 (2.50%) SOAP
3 24 (1.47%) .NET
4 21 (1.28%) Middleware
5 20 (1.22%) LDAP
6 19 (1.16%) Web Services
7 15 (0.92%) Oracle Fusion
8 14 (0.86%) CSS
8 14 (0.86%) Oracle GoldenGate
9 13 (0.79%) 802.1X
10 11 (0.67%) Kafka
11 10 (0.61%) AngularJS
11 10 (0.61%) ARM Templates
11 10 (0.61%) HTML
11 10 (0.61%) OAuth
12 8 (0.49%) Elastic Stack
12 8 (0.49%) SAML
13 6 (0.37%) AWS CDK
13 6 (0.37%) Microsoft Graph
13 6 (0.37%) RabbitMQ
Miscellaneous
1 99 (6.05%) CMDB
2 93 (5.68%) Product Ownership
3 88 (5.38%) Onboarding
4 75 (4.58%) Data Centre
5 45 (2.75%) Management Information System
6 44 (2.69%) Enterprise Software
7 41 (2.50%) Virtual Team
8 39 (2.38%) Self-Motivation
9 34 (2.08%) Replication
10 33 (2.02%) PKI
11 29 (1.77%) Cloud Native
12 26 (1.59%) Analytical Mindset
13 24 (1.47%) Hybrid Cloud
14 23 (1.41%) Clustering
15 22 (1.34%) Security Posture
16 16 (0.98%) Driving Licence
16 16 (0.98%) Mainframe
16 16 (0.98%) NHS
16 16 (0.98%) PMI
17 13 (0.79%) Operational Technology
Operating Systems
1 363 (22.17%) Windows
2 102 (6.23%) Windows 10
3 95 (5.80%) Linux
4 85 (5.19%) Windows Server
5 41 (2.50%) Unix
6 32 (1.95%) Android
7 30 (1.83%) Mac OS
8 27 (1.65%) Apple iOS
9 23 (1.41%) Red Hat Enterprise Linux
10 11 (0.67%) Ubuntu
11 10 (0.61%) Windows Server 2012
12 8 (0.49%) Windows Server 2016
13 7 (0.43%) zOS
14 5 (0.31%) AIX
14 5 (0.31%) VMS
14 5 (0.31%) Windows Server 2019
15 4 (0.24%) CentOS
15 4 (0.24%) Windows Server 2003
16 3 (0.18%) Debian
17 2 (0.12%) OpenVMS
Processes & Methodologies
1 571 (34.88%) Service Management
2 473 (28.89%) ITSM
3 407 (24.86%) Agile
4 360 (21.99%) Problem-Solving
5 319 (19.49%) Change Management
6 300 (18.33%) Continuous Improvement
7 275 (16.80%) Stakeholder Management
8 266 (16.25%) Service Delivery
9 208 (12.71%) DevOps
10 203 (12.40%) Stakeholder Engagement
11 176 (10.75%) Customer Service
12 167 (10.20%) Roadmaps
13 148 (9.04%) Problem Management
14 138 (8.43%) Migration
15 137 (8.37%) Incident Management
15 137 (8.37%) Service Design
16 128 (7.82%) Project Management
17 114 (6.96%) Project Delivery
18 113 (6.90%) Root Cause Analysis
19 112 (6.84%) TOGAF
Programming Languages
1 146 (8.92%) PowerShell
2 99 (6.05%) SQL
3 82 (5.01%) Python
4 46 (2.81%) JavaScript
5 31 (1.89%) Bash
6 23 (1.41%) Java
7 20 (1.22%) Shell Script
8 15 (0.92%) Korn
9 13 (0.79%) Bicep
10 12 (0.73%) C#
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) PL/SQL
13 7 (0.43%) JCL
13 7 (0.43%) REXX
14 4 (0.24%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) TypeScript
15 3 (0.18%) VBScript
Qualifications
1 604 (36.90%) Security Cleared
2 453 (27.67%) SC Cleared
3 239 (14.60%) Degree
4 156 (9.53%) ITIL Certification
5 149 (9.10%) DV Cleared
6 65 (3.97%) Microsoft Certification
7 58 (3.54%) Cisco Certification
8 55 (3.36%) PMI Certification
9 51 (3.12%) Computer Science Degree
10 46 (2.81%) PMP
11 45 (2.75%) Azure Certification
12 43 (2.63%) CCNP
13 40 (2.44%) ITIL Foundation Certificate
14 36 (2.20%) CISSP
15 35 (2.14%) TOGAF Certification
16 34 (2.08%) ISEB
17 30 (1.83%) PRINCE2 Practitioner
18 22 (1.34%) AWS Certification
18 22 (1.34%) MCSE
19 18 (1.10%) A+ Certification
Quality Assurance & Compliance
1 136 (8.31%) SLA
2 72 (4.40%) ISO/IEC 27001
3 55 (3.36%) NIST
4 48 (2.93%) COBIT
5 47 (2.87%) GDPR
6 40 (2.44%) Data Quality
7 29 (1.77%) QA
8 25 (1.53%) GRC
9 23 (1.41%) NCSC
10 21 (1.28%) ISO/IEC 20000
11 20 (1.22%) PMO
12 18 (1.10%) Cyber Essentials
13 16 (0.98%) PCI DSS
14 11 (0.67%) Accessibility
14 11 (0.67%) JSP 440
14 11 (0.67%) Sarbanes-Oxley
15 8 (0.49%) Actionable Recommendations
15 8 (0.49%) Government Security Classifications
15 8 (0.49%) HMG Security Policy Framework
16 7 (0.43%) ISO 22301
System Software
1 284 (17.35%) Active Directory
2 67 (4.09%) VMware Infrastructure
3 33 (2.02%) Docker
4 26 (1.59%) Hyper-V
5 24 (1.47%) Virtual Desktop
6 15 (0.92%) Oracle RAC
7 14 (0.86%) vSphere
8 13 (0.79%) Firmware
9 12 (0.73%) VMware ESXi
9 12 (0.73%) VMware NSX
10 6 (0.37%) Virtual Machines
11 3 (0.18%) DFS Replication
11 3 (0.18%) Job Entry Subsystem
11 3 (0.18%) NFS
11 3 (0.18%) PowerHA
12 2 (0.12%) BitLocker
12 2 (0.12%) IAG
12 2 (0.12%) Microsoft App-V
12 2 (0.12%) XenApp
12 2 (0.12%) XenDesktop
Systems Management
1 113 (6.90%) Microsoft Intune
2 89 (5.44%) Terraform
3 80 (4.89%) Ansible
4 66 (4.03%) SCCM
5 60 (3.67%) Kubernetes
6 30 (1.83%) OPNET
7 21 (1.28%) Grafana
8 19 (1.16%) SCOM
9 17 (1.04%) Single Sign-On
10 16 (0.98%) Oracle RMAN
11 15 (0.92%) FortiGate
11 15 (0.92%) Prometheus
12 14 (0.86%) Oracle Enterprise Manager
12 14 (0.86%) WSUS
13 11 (0.67%) Red Hat Satellite
13 11 (0.67%) vCenter Server
14 9 (0.55%) Nessus
15 8 (0.49%) Active Directory Federation Services
15 8 (0.49%) CASB
16 7 (0.43%) vRealize
Vendors
1 359 (21.93%) Microsoft
2 355 (21.69%) ServiceNow
3 119 (7.27%) VMware
4 97 (5.93%) Remedy
5 84 (5.13%) Cisco
6 83 (5.07%) Oracle
7 56 (3.42%) Atlassian
8 54 (3.30%) Google
9 50 (3.05%) Splunk
10 42 (2.57%) Citrix
11 38 (2.32%) Palo Alto
12 34 (2.08%) Fortinet
13 32 (1.95%) Red Hat
14 31 (1.89%) SAP
15 28 (1.71%) F5
15 28 (1.71%) SolarWinds
16 27 (1.65%) BMC
16 27 (1.65%) IBM
17 25 (1.53%) Salesforce
18 24 (1.47%) Juniper