Period
to 25 January 2022

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 25 January 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
UK > England
6 months to
25 Jan 2022
Same period 2021 Same period 2020
Rank 47 60 43
Rank change year-on-year +13 -17 +2
Contract jobs citing ITIL 3,358 1,401 3,374
As % of all contract jobs advertised in England 4.81% 4.08% 5.18%
As % of the Processes & Methodologies category 5.39% 4.66% 5.98%
Number of daily rates quoted 2,305 854 2,124
10th Percentile £170 £184 £150
25th Percentile £300 £320 £250
Median daily rate (50th Percentile) £450 £425 £400
Median % change year-on-year +5.88% +6.25% -
75th Percentile £560 £520 £500
90th Percentile £638 £592 £588
UK median daily rate £450 £422 £400
% change year-on-year +6.64% +5.50% -
Number of hourly rates quoted 209 95 225
10th Percentile £12.25 £12.50 £11.11
25th Percentile £13.25 £14.13 £13.50
Median hourly rate £15.42 £18.00 £17.25
Median % change year-on-year -14.33% +4.35% +1.47%
75th Percentile £20.51 £22.95 £25.76
90th Percentile £33.91 £33.70 £45.00
UK median hourly rate £15.50 £18.50 £17.25
% change year-on-year -16.22% +7.25% +1.47%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 62,358 30,095 56,387
As % of all contract IT jobs advertised in England 89.28% 87.56% 86.59%
Number of daily rates quoted 44,267 20,771 38,180
10th Percentile £325 £300 £288
25th Percentile £425 £375 £375
Median daily rate (50th Percentile) £525 £475 £475
Median % change year-on-year +10.53% - -
75th Percentile £638 £575 £575
90th Percentile £725 £663 £650
UK median daily rate £525 £475 £475
% change year-on-year +10.53% - -
Number of hourly rates quoted 1,487 988 1,665
10th Percentile £12.25 £12.02 £11.89
25th Percentile £15.04 £15.97 £14.94
Median hourly rate £25.50 £26.80 £20.50
Median % change year-on-year -4.84% +30.72% -6.82%
75th Percentile £49.25 £47.50 £45.00
90th Percentile £63.35 £58.75 £52.50
UK median hourly rate £26.00 £27.50 £21.00
% change year-on-year -5.45% +30.95% -4.55%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 25 January 2022.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 25 January 2022.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 25 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +10 1,242 £500 +11.11% 305
South East -1 569 £415 +5.06% 188
North of England +14 491 £400 +14.29% 255
Midlands +10 382 £400 -5.88% 206
North West +20 292 £409 +24.70% 146
South West -8 267 £425 -2.69% 86
West Midlands +1 225 £450 +5.88% 146
East of England +15 218 £400 -3.03% 92
Yorkshire +8 176 £389 -2.81% 85
East Midlands +23 151 £340 +36.00% 59
North East -8 24 £375 -6.25% 24
ITIL
UK

For the 6 months to 25 January 2022, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,120 (33.35%) Social Skills
2 1,024 (30.49%) Windows
3 896 (26.68%) Microsoft
4 837 (24.93%) Service Management
5 743 (22.13%) Active Directory
6 733 (21.83%) Agile Software Development
7 686 (20.43%) Microsoft 365
8 542 (16.14%) Security Cleared
9 517 (15.40%) Service Delivery
10 508 (15.13%) Finance
11 497 (14.80%) ITSM
12 492 (14.65%) Azure
13 430 (12.81%) SLA
14 428 (12.75%) Problem-Solving
15 416 (12.39%) Change Management
16 412 (12.27%) VMware
17 398 (11.85%) ITIL V3
18 382 (11.38%) ServiceNow
19 380 (11.32%) Incident Management
20 373 (11.11%) SC Cleared
21 365 (10.87%) ITIL Certification
22 363 (10.81%) Project Management
23 346 (10.30%) Windows Server
24 342 (10.18%) SQL
25 338 (10.07%) Analytical Skills
26 326 (9.71%) Public Sector
27 321 (9.56%) Stakeholder Management
28 312 (9.29%) Windows 10
29 306 (9.11%) Problem Management
30 304 (9.05%) Service Design

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 243 (7.24%) SharePoint
2 89 (2.65%) MS Exchange
3 76 (2.26%) Confluence
4 56 (1.67%) IIS
5 42 (1.25%) Skype for Business
6 28 (0.83%) CMS
6 28 (0.83%) Tomcat
7 27 (0.80%) WebSphere
8 25 (0.74%) SharePoint 2010
9 19 (0.57%) Apache
9 19 (0.57%) JBoss
9 19 (0.57%) WebLogic
10 18 (0.54%) Elasticsearch
11 14 (0.42%) Exchange Server 2013
12 13 (0.39%) ArcGIS
13 12 (0.36%) IBM Notes
14 11 (0.33%) SAS
15 10 (0.30%) SharePoint Server
16 9 (0.27%) NetWeaver
16 9 (0.27%) Oracle SOA Suite
Applications
1 303 (9.02%) Microsoft Office
2 136 (4.05%) Microsoft Excel
3 43 (1.28%) Microsoft Project
4 42 (1.25%) Microsoft PowerPoint
5 39 (1.16%) MS Visio
6 12 (0.36%) Photoshop
7 9 (0.27%) Spreadsheet
8 5 (0.15%) Chatbot
9 4 (0.12%) Adobe Creative Suite
10 2 (0.060%) Acrobat
10 2 (0.060%) InfoPath
11 1 (0.030%) AutoCAD
11 1 (0.030%) ProjectWise
Business Applications
1 36 (1.07%) Dynamics CRM
2 23 (0.68%) Remedy ITSM
3 22 (0.66%) BusinessWorks
4 10 (0.30%) Salesforce.com CRM
5 8 (0.24%) SAP S/4HANA
6 6 (0.18%) Eikon
6 6 (0.18%) Oracle EBS
6 6 (0.18%) Sentinel
7 5 (0.15%) Maximo
7 5 (0.15%) Oracle Applications
7 5 (0.15%) Oracle SCM
7 5 (0.15%) Sparx Enterprise Architect
8 4 (0.12%) assyst
8 4 (0.12%) Dynamics NAV
8 4 (0.12%) Oracle Financials
8 4 (0.12%) SAP ERP
9 3 (0.089%) OPENHousing
9 3 (0.089%) Oracle Cash Management
9 3 (0.089%) Refinitiv Enterprise Platform
9 3 (0.089%) RMDS
Cloud Services
1 686 (20.43%) Microsoft 365
2 492 (14.65%) Azure
3 209 (6.22%) AWS
4 115 (3.42%) Power Platform
5 114 (3.39%) SaaS
6 107 (3.19%) PaaS
7 100 (2.98%) Azure Active Directory
8 99 (2.95%) IaaS
9 39 (1.16%) Cloud Computing
10 38 (1.13%) GCP
11 36 (1.07%) PowerApps
12 31 (0.92%) Dynamics 365
13 30 (0.89%) Amazon S3
13 30 (0.89%) OneDrive
14 28 (0.83%) Azure Cosmos DB
15 27 (0.80%) Amazon EC2
15 27 (0.80%) Azure Monitor
16 24 (0.71%) Azure Logic Apps
17 20 (0.60%) AWS Lambda
17 20 (0.60%) Azure Stack
Communications & Networking
1 248 (7.39%) Firewall
2 188 (5.60%) DNS
3 158 (4.71%) WAN
4 144 (4.29%) LAN
5 140 (4.17%) DHCP
6 124 (3.69%) VPN
7 102 (3.04%) TCP/IP
8 92 (2.74%) Wi-Fi
9 77 (2.29%) Internet
10 72 (2.14%) Skype
11 71 (2.11%) Wireless
12 60 (1.79%) VoIP
13 52 (1.55%) SAN
14 46 (1.37%) SD-WAN
15 45 (1.34%) MPLS
16 40 (1.19%) OSPF
17 38 (1.13%) BGP
17 38 (1.13%) Network Security
18 33 (0.98%) Cisco ASA
18 33 (0.98%) VLAN
Database & Business Intelligence
1 200 (5.96%) SQL Server
2 78 (2.32%) Power BI
3 53 (1.58%) Data Warehouse
4 42 (1.25%) MySQL
5 37 (1.10%) Oracle Database
6 30 (0.89%) Relational Database
7 25 (0.74%) Tableau
8 22 (0.66%) DB2
9 21 (0.63%) SQL Server Integration Services
10 20 (0.60%) Azure SQL Database
11 17 (0.51%) GIS
12 16 (0.48%) BusinessObjects
12 16 (0.48%) PostgreSQL
13 15 (0.45%) Oracle Reports
13 15 (0.45%) SQL Server Reporting Services
14 14 (0.42%) Oracle Database 12c
15 13 (0.39%) RDBMS
16 12 (0.36%) SQL Server 2016
17 10 (0.30%) SQL Server 2012
17 10 (0.30%) SQL Server 2014
Development Applications
1 160 (4.76%) JIRA
2 67 (2.00%) Git (software)
3 52 (1.55%) Jenkins
4 25 (0.74%) Subversion
5 23 (0.68%) Artifactory
6 19 (0.57%) Selenium
7 14 (0.42%) Bitbucket
8 13 (0.39%) GitLab
9 8 (0.24%) Robot Framework
10 6 (0.18%) Atlassian Bamboo
10 6 (0.18%) Eclipse
10 6 (0.18%) Oracle APEX
11 4 (0.12%) ERwin
11 4 (0.12%) Oracle Forms
11 4 (0.12%) Sonatype Nexus
11 4 (0.12%) Team Foundation Server
11 4 (0.12%) Visual Studio
12 3 (0.089%) JMeter
12 3 (0.089%) SQL Server Management Studio (SSMS)
12 3 (0.089%) TeamCity
General
1 1,120 (33.35%) Social Skills
2 508 (15.13%) Finance
3 338 (10.07%) Analytical Skills
4 326 (9.71%) Public Sector
5 159 (4.73%) Telecoms
6 115 (3.42%) Banking
7 105 (3.13%) Retail
8 102 (3.04%) Presentation Skills
9 87 (2.59%) Organisational Skills
10 67 (2.00%) Manufacturing
11 58 (1.73%) Law
11 58 (1.73%) Legal
12 57 (1.70%) Documentation Skills
13 49 (1.46%) Influencing Skills
14 47 (1.40%) Marketing
15 43 (1.28%) Front Office
16 42 (1.25%) Local Government
17 35 (1.04%) Electronics
18 33 (0.98%) Financial Institution
19 25 (0.74%) Automotive
Job Titles
1 743 (22.13%) Analyst
2 386 (11.49%) Service Manager
3 300 (8.93%) Architect
4 288 (8.58%) Service Analyst
5 239 (7.12%) Service Desk Analyst
6 186 (5.54%) Support Engineer
7 173 (5.15%) Support Analyst
8 148 (4.41%) Transition Manager
9 147 (4.38%) IT Support
10 146 (4.35%) IT Manager
11 142 (4.23%) Infrastructure Engineer
11 142 (4.23%) Service Transition Manager
12 141 (4.20%) Project Manager
13 134 (3.99%) IT Analyst
14 128 (3.81%) Consultant
15 119 (3.54%) Delivery Manager
16 112 (3.34%) 2nd Line Support
17 103 (3.07%) Service Delivery Manager
17 103 (3.07%) Solutions Architect
18 93 (2.77%) Desktop Support
Libraries, Frameworks & Software Standards
1 107 (3.19%) .NET
2 93 (2.77%) Middleware
3 70 (2.08%) HTML
4 49 (1.46%) CSS
5 47 (1.40%) Web Services
6 38 (1.13%) XML
7 23 (0.68%) HTML5
8 22 (0.66%) Rendezvous
8 22 (0.66%) REST
9 21 (0.63%) LDAP
10 17 (0.51%) Oracle Fusion
11 16 (0.48%) JSON
12 14 (0.42%) SOAP
13 13 (0.39%) Ajax
13 13 (0.39%) AngularJS
13 13 (0.39%) ARM Templates
14 10 (0.30%) ASP.NET
14 10 (0.30%) React
15 9 (0.27%) SAP Basis
15 9 (0.27%) XMPP
Miscellaneous
1 166 (4.94%) Data Centre
2 160 (4.76%) Management Information System
3 125 (3.72%) Self-Motivation
4 118 (3.51%) CMDB
5 78 (2.32%) NHS
6 71 (2.11%) Public Cloud
7 67 (2.00%) Replication
8 59 (1.76%) Video Conferencing
9 53 (1.58%) Virtual Team
10 50 (1.49%) Clustering
11 41 (1.22%) Driving Licence
12 40 (1.19%) PKI
13 35 (1.04%) Enterprise Software
14 31 (0.92%) User Experience
15 29 (0.86%) Data Protection Act
16 25 (0.74%) Derivative
16 25 (0.74%) Private Cloud
17 23 (0.68%) Data Structures
18 22 (0.66%) Foreign Exchange (FX)
19 20 (0.60%) Mobile App
Operating Systems
1 1,024 (30.49%) Windows
2 346 (10.30%) Windows Server
3 312 (9.29%) Windows 10
4 280 (8.34%) Linux
5 149 (4.44%) Unix
6 127 (3.78%) Windows Server 2012
7 123 (3.66%) Windows 7
8 88 (2.62%) Windows Server 2016
9 68 (2.03%) Windows Server 2019
10 67 (2.00%) Windows Server 2008
11 57 (1.70%) Red Hat Enterprise Linux
12 51 (1.52%) Android
13 37 (1.10%) Apple iOS
13 37 (1.10%) Mac OS
14 28 (0.83%) AIX
14 28 (0.83%) CentOS
15 25 (0.74%) Solaris
16 17 (0.51%) Oracle Linux
16 17 (0.51%) Windows 8
16 17 (0.51%) Windows Server 2003
Processes & Methodologies
1 837 (24.93%) Service Management
2 733 (21.83%) Agile Software Development
3 517 (15.40%) Service Delivery
4 497 (14.80%) ITSM
5 428 (12.75%) Problem-Solving
6 416 (12.39%) Change Management
7 398 (11.85%) ITIL V3
8 380 (11.32%) Incident Management
9 363 (10.81%) Project Management
10 321 (9.56%) Stakeholder Management
11 306 (9.11%) Problem Management
12 304 (9.05%) Service Design
13 285 (8.49%) PRINCE2
14 247 (7.36%) Migration
15 246 (7.33%) DevOps
16 235 (7.00%) Project Delivery
17 190 (5.66%) Configuration Management
18 187 (5.57%) Infrastructure Engineering
19 156 (4.65%) Decision-Making
20 155 (4.62%) Asset Management
Programming Languages
1 342 (10.18%) SQL
2 240 (7.15%) PowerShell
3 132 (3.93%) Python
4 97 (2.89%) Java
5 82 (2.44%) JavaScript
6 75 (2.23%) C#
7 67 (2.00%) C
8 53 (1.58%) Bash
8 53 (1.58%) Shell Script
9 43 (1.28%) Perl
10 22 (0.66%) PL/SQL
11 20 (0.60%) T-SQL
11 20 (0.60%) VB.NET
12 18 (0.54%) C++
12 18 (0.54%) VBScript
13 17 (0.51%) VB
14 14 (0.42%) PHP
15 12 (0.36%) R
16 7 (0.21%) Ruby
16 7 (0.21%) VBA
Qualifications
1 542 (16.14%) Security Cleared
2 373 (11.11%) SC Cleared
3 365 (10.87%) ITIL Certification
4 236 (7.03%) Degree
5 199 (5.93%) Microsoft Certification
6 161 (4.79%) Cisco Certification
7 155 (4.62%) DV Cleared
8 113 (3.37%) ITIL Foundation Certificate
9 103 (3.07%) MCP
10 100 (2.98%) CCNA
11 97 (2.89%) MCSE
12 82 (2.44%) MCSA
13 68 (2.03%) CCNP
14 53 (1.58%) CISSP
15 44 (1.31%) BPSS Clearance
16 43 (1.28%) PMI Certification
17 42 (1.25%) A+ Certification
18 41 (1.22%) TOGAF Certification
19 39 (1.16%) PMP
20 38 (1.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 430 (12.81%) SLA
2 98 (2.92%) ISO/IEC 27001
3 87 (2.59%) GDPR
4 85 (2.53%) QA
5 84 (2.50%) COBIT
6 35 (1.04%) NIST
7 32 (0.95%) ISO/IEC 20000
8 30 (0.89%) PMO
9 29 (0.86%) PCI DSS
10 26 (0.77%) Data Quality
11 18 (0.54%) Cyber Essentials
11 18 (0.54%) ISO 22301
12 17 (0.51%) Sarbanes-Oxley
13 13 (0.39%) GRC
14 11 (0.33%) Disclosure Scotland
14 11 (0.33%) ISO 9001
15 8 (0.24%) Government Security Classifications
16 7 (0.21%) ITGC
17 6 (0.18%) Accessibility
18 5 (0.15%) Cyber Essentials PLUS
System Software
1 743 (22.13%) Active Directory
2 276 (8.22%) VMware Infrastructure
3 74 (2.20%) vSphere
4 70 (2.08%) Hyper-V
5 57 (1.70%) Docker
6 46 (1.37%) VMware ESXi
7 45 (1.34%) Virtual Machines
8 44 (1.31%) VMware NSX
9 34 (1.01%) Virtual Desktop
10 31 (0.92%) Virtual Servers
11 20 (0.60%) Firmware
12 18 (0.54%) vCloud
13 17 (0.51%) BitLocker
13 17 (0.51%) XenApp
14 16 (0.48%) Microsoft Virtual Server
15 13 (0.39%) NFS
16 12 (0.36%) XenDesktop
17 11 (0.33%) Oracle RAC
18 9 (0.27%) Microsoft App-V
18 9 (0.27%) Terminal Services
Systems Management
1 220 (6.55%) SCCM
2 92 (2.74%) Microsoft Intune
3 83 (2.47%) Ansible
4 61 (1.82%) Terraform
5 60 (1.79%) Active Directory Federation Services
6 49 (1.46%) Kubernetes
7 43 (1.28%) vRealize
8 39 (1.16%) BladeLogic
9 34 (1.01%) Microsoft Clustering
9 34 (1.01%) Single Sign-On
10 27 (0.80%) AirWatch
10 27 (0.80%) Puppet
10 27 (0.80%) Tivoli
11 24 (0.71%) vCenter Server
12 23 (0.68%) Jamf Pro
13 22 (0.66%) Cisco CUCM
14 20 (0.60%) ITRS Geneos
15 17 (0.51%) Opscode Chef
15 17 (0.51%) vRealize Orchestrator
16 15 (0.45%) SCOM
Vendors
1 896 (26.68%) Microsoft
2 412 (12.27%) VMware
3 382 (11.38%) ServiceNow
4 300 (8.93%) Cisco
5 261 (7.77%) Citrix
6 228 (6.79%) Oracle
7 92 (2.74%) SAP
8 89 (2.65%) HP
9 78 (2.32%) IBM
10 75 (2.23%) BMC
11 68 (2.03%) Red Hat
12 67 (2.00%) CheckPoint
12 67 (2.00%) Remedy
13 60 (1.79%) Apple
14 57 (1.70%) Splunk
15 55 (1.64%) Dell
16 46 (1.37%) Palo Alto
17 44 (1.31%) Salesforce.com
18 41 (1.22%) SolarWinds
19 40 (1.19%) Atlassian