ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 August 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Aug 2026
Same period 2025 Same period 2024
Rank 48 42 45
Rank change year-on-year -6 +3 -4
Contract jobs citing ITIL 1,969 1,382 1,399
As % of all contract jobs in England 4.29% 4.98% 4.22%
As % of the Processes & Methodologies category 5.05% 5.48% 4.92%
Number of daily rates quoted 1,336 864 919
10th Percentile £196 £208 £206
25th Percentile £375 £312 £350
Median daily rate (50th Percentile) £500 £450 £485
Median % change year-on-year +11.11% -7.21% +0.92%
75th Percentile £598 £570 £588
90th Percentile £688 £638 £675
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -1.04%
Number of hourly rates quoted 110 95 83
10th Percentile £17.20 £14.99 £14.16
25th Percentile £19.06 £17.79 £16.30
Median hourly rate £25.92 £26.45 £21.37
Median % change year-on-year -2.00% +23.77% +22.11%
75th Percentile £65.17 £37.50 £28.75
90th Percentile £87.02 £61.07 £65.00
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,994 25,199 28,451
As % of all contract IT jobs advertised in England 84.94% 90.85% 85.79%
Number of daily rates quoted 24,152 16,049 18,388
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £630 £627 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.54%
Number of hourly rates quoted 2,574 1,473 1,544
10th Percentile £14.25 £14.25 £14.05
25th Percentile £19.22 £17.87 £18.00
Median hourly rate £43.96 £25.15 £42.50
Median % change year-on-year +74.79% -40.82% -
75th Percentile £68.00 £50.00 £65.00
90th Percentile £81.05 £70.00 £75.00
UK median hourly rate £42.00 £25.15 £40.50
% change year-on-year +67.00% -37.90% -4.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 23 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 23 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -13 650 £500 +3.63% 161
South East -4 476 £534 +6.72% 167
North of England -12 376 £450 +19.21% 134
North West -3 253 £450 - 85
South West -17 171 £525 +40.00% 71
Midlands -20 164 £450 +5.88% 75
West Midlands -22 142 £456 +7.18% 46
Yorkshire -27 103 £480 +39.43% 27
East of England +9 99 £425 +6.25% 60
North East -28 23 £425 +117.95% 25
East Midlands -15 21 £413 -5.39% 30
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 142 (7.21%) SharePoint
2 81 (4.11%) Microsoft Exchange
3 67 (3.40%) Confluence
4 12 (0.61%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
6 8 (0.41%) Oracle Workflow
7 6 (0.30%) Oracle Self-Service HR
7 6 (0.30%) WebSphere
8 5 (0.25%) CMS
9 4 (0.20%) OpenStack
9 4 (0.20%) WebLogic
10 3 (0.15%) Apache
10 3 (0.15%) Oracle SOA Suite
11 2 (0.10%) Adobe Experience Manager
11 2 (0.10%) IBM HTTP Server
11 2 (0.10%) Oracle HTTP Server
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
11 2 (0.10%) WebSphere Application Server
Applications
1 88 (4.47%) Microsoft Office
2 55 (2.79%) Microsoft Excel
3 29 (1.47%) Microsoft Project
4 22 (1.12%) MS Visio
5 20 (1.02%) Microsoft PowerPoint
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 3 (0.15%) Spreadsheet
10 1 (0.051%) Oracle Smart View
Business Applications
1 59 (3.00%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.30%) Oracle EBS
3 6 (0.30%) Oracle HRMS
3 6 (0.30%) Primavera
3 6 (0.30%) Remedy AR System
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Oracle ERP
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP FI
7 1 (0.051%) Oracle Cash Management
Cloud Services
1 511 (25.95%) Azure
2 350 (17.78%) Microsoft 365
3 223 (11.33%) AWS
4 184 (9.34%) Entra ID
5 99 (5.03%) SaaS
6 96 (4.88%) Power Platform
7 72 (3.66%) Azure DevOps
8 62 (3.15%) OneDrive
9 58 (2.95%) GitHub
10 54 (2.74%) GCP
11 44 (2.23%) Azure Monitor
12 32 (1.63%) Datadog
13 27 (1.37%) Amazon CloudWatch
13 27 (1.37%) IaaS
13 27 (1.37%) PaaS
13 27 (1.37%) Serverless
14 26 (1.32%) GitHub Actions
15 25 (1.27%) AWS Lambda
16 23 (1.17%) Amazon S3
16 23 (1.17%) Power Automate
Communications & Networking
1 174 (8.84%) Firewall
2 173 (8.79%) DNS
3 134 (6.81%) VPN
4 129 (6.55%) DHCP
5 104 (5.28%) TCP/IP
6 96 (4.88%) WAN
7 87 (4.42%) LAN
8 81 (4.11%) Network Security
9 52 (2.64%) Wi-Fi
10 45 (2.29%) BGP
10 45 (2.29%) OSPF
11 44 (2.23%) SSL
12 41 (2.08%) Wireless
13 40 (2.03%) SD-WAN
14 39 (1.98%) SAN
15 34 (1.73%) Cisco ASA
15 34 (1.73%) VLAN
16 32 (1.63%) Cisco Firepower
17 20 (1.02%) NAS
18 19 (0.96%) Internet
Database & Business Intelligence
1 77 (3.91%) Power BI
2 73 (3.71%) SQL Server
3 22 (1.12%) Oracle Database
4 20 (1.02%) SQL Server Integration Services
5 14 (0.71%) Amazon RDS
6 12 (0.61%) Data Warehouse
7 11 (0.56%) Oracle Reports
7 11 (0.56%) PostgreSQL
8 10 (0.51%) MySQL
8 10 (0.51%) Relational Database
9 8 (0.41%) Metadata
9 8 (0.41%) NoSQL
10 7 (0.36%) Oracle Database 11g
10 7 (0.36%) SQL Server Reporting Services
11 6 (0.30%) Big Data
11 6 (0.30%) Db2
11 6 (0.30%) Hadoop
12 5 (0.25%) Azure SQL Database
12 5 (0.25%) Oracle BI EE
12 5 (0.25%) Oracle Database 12c
Development Applications
1 185 (9.40%) JIRA
2 34 (1.73%) Git
3 32 (1.63%) Jenkins
4 26 (1.32%) GitLab
5 25 (1.27%) Bitbucket
6 13 (0.66%) Atlassian Bamboo
7 8 (0.41%) MSI
8 5 (0.25%) Chocolatey
9 4 (0.20%) AdminStudio
9 4 (0.20%) Browser DevTools
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) InstallShield
9 4 (0.20%) MLflow
9 4 (0.20%) Postman
9 4 (0.20%) REST Assured
10 3 (0.15%) Maven
10 3 (0.15%) ScriptRunner
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
General
1 820 (41.65%) Social Skills
2 360 (18.28%) Finance
3 337 (17.12%) Analytical Skills
4 201 (10.21%) Public Sector
5 106 (5.38%) Banking
6 81 (4.11%) Telecoms
7 75 (3.81%) Organisational Skills
8 68 (3.45%) Influencing Skills
8 68 (3.45%) Legal
9 42 (2.13%) Documentation Skills
10 31 (1.57%) Presentation Skills
10 31 (1.57%) Retail
11 25 (1.27%) Aerospace
12 24 (1.22%) Local Government
13 23 (1.17%) Military
14 20 (1.02%) Inclusion and Diversity
15 16 (0.81%) Police
16 15 (0.76%) Front Office
16 15 (0.76%) Manufacturing
17 14 (0.71%) Law
Job Titles
1 280 (14.22%) Analyst
2 173 (8.79%) Senior
3 153 (7.77%) IT Support
4 151 (7.67%) Support Engineer
5 144 (7.31%) Lead
6 129 (6.55%) Architect
7 121 (6.15%) Service Manager
8 88 (4.47%) IT Engineer
9 82 (4.16%) Service Analyst
10 81 (4.11%) IT Manager
11 79 (4.01%) Consultant
12 75 (3.81%) IT Support Engineer
13 73 (3.71%) Network Engineer
14 72 (3.66%) Support Analyst
15 69 (3.50%) IT Analyst
16 62 (3.15%) Project Manager
17 60 (3.05%) Delivery Manager
18 59 (3.00%) Administrator
19 55 (2.79%) Transition Manager
20 54 (2.74%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 106 (5.38%) REST
2 97 (4.93%) Terraform
3 57 (2.89%) SOAP
4 38 (1.93%) Middleware
5 29 (1.47%) Web Services
6 27 (1.37%) SAML
7 23 (1.17%) .NET
7 23 (1.17%) CSS
8 22 (1.12%) HTML
9 20 (1.02%) OAuth
10 16 (0.81%) Ajax
10 16 (0.81%) ISPF
11 15 (0.76%) Oracle Fusion
12 14 (0.71%) OpenID
13 13 (0.66%) LDAP
14 12 (0.61%) Microsoft Graph
14 12 (0.61%) OAuth2
15 11 (0.56%) AWS CDK
16 10 (0.51%) ARM Templates
16 10 (0.51%) Oracle GoldenGate
Miscellaneous
1 175 (8.89%) Onboarding
2 164 (8.33%) CMDB
3 99 (5.03%) Data Centre
4 77 (3.91%) Enterprise Software
5 72 (3.66%) Product Ownership
6 65 (3.30%) Management Information System
7 60 (3.05%) Clustering
8 49 (2.49%) PKI
9 47 (2.39%) Hybrid Cloud
10 43 (2.18%) Self-Motivation
11 32 (1.63%) Driving Licence
12 31 (1.57%) Analytical Mindset
12 31 (1.57%) Replication
13 30 (1.52%) Cloud Native
14 28 (1.42%) Mainframe
15 26 (1.32%) Legacy Systems
15 26 (1.32%) Security Posture
16 25 (1.27%) Security Operations Centre
17 18 (0.91%) Cyber Threat
18 16 (0.81%) Distributed Systems
Operating Systems
1 514 (26.10%) Windows
2 144 (7.31%) Windows Server
3 140 (7.11%) Linux
4 134 (6.81%) Windows 10
5 59 (3.00%) Unix
6 50 (2.54%) Mac OS
7 49 (2.49%) Red Hat Enterprise Linux
8 41 (2.08%) Apple iOS
9 32 (1.63%) Android
10 20 (1.02%) Windows Server 2019
11 17 (0.86%) zOS
12 15 (0.76%) AIX
13 12 (0.61%) Windows Server 2016
14 8 (0.41%) Oracle Linux
14 8 (0.41%) VMS
15 7 (0.36%) Solaris
15 7 (0.36%) Windows Server 2012
16 5 (0.25%) HPUX
16 5 (0.25%) SUSE
17 4 (0.20%) OpenVMS
Processes & Methodologies
1 713 (36.21%) Service Management
2 591 (30.02%) ITSM
3 498 (25.29%) Stakeholder Management
4 484 (24.58%) Problem-Solving
5 436 (22.14%) Agile
6 429 (21.79%) Continuous Improvement
7 336 (17.06%) Change Management
7 336 (17.06%) Service Delivery
8 225 (11.43%) Incident Management
9 222 (11.27%) Customer Service
10 221 (11.22%) DevOps
11 216 (10.97%) Stakeholder Engagement
12 187 (9.50%) Roadmaps
13 178 (9.04%) Project Delivery
14 166 (8.43%) Migration
14 166 (8.43%) Root Cause Analysis
15 161 (8.18%) Cybersecurity
16 153 (7.77%) AI
17 152 (7.72%) Problem Management
18 149 (7.57%) Service Design
Programming Languages
1 193 (9.80%) PowerShell
2 127 (6.45%) SQL
3 110 (5.59%) Python
4 68 (3.45%) JavaScript
5 57 (2.89%) Bash
6 22 (1.12%) Java
7 19 (0.96%) Bicep
8 17 (0.86%) PL/SQL
9 14 (0.71%) Shell Script
10 13 (0.66%) Perl
11 12 (0.61%) C#
12 11 (0.56%) T-SQL
13 10 (0.51%) Korn
14 9 (0.46%) Groovy
15 6 (0.30%) Apex Code
15 6 (0.30%) VBScript
16 4 (0.20%) JCL
16 4 (0.20%) REXX
17 3 (0.15%) TypeScript
18 2 (0.10%) SOQL
Qualifications
1 702 (35.65%) Security Cleared
2 496 (25.19%) SC Cleared
3 264 (13.41%) Degree
4 173 (8.79%) DV Cleared
5 146 (7.41%) ITIL Certification
6 78 (3.96%) Microsoft Certification
7 74 (3.76%) ITIL Foundation Certificate
8 71 (3.61%) PMI Certification
9 67 (3.40%) Computer Science Degree
9 67 (3.40%) PMP
10 63 (3.20%) Cisco Certification
11 61 (3.10%) Azure Certification
12 51 (2.59%) BPSS Clearance
13 46 (2.34%) CISSP
14 43 (2.18%) CCNP
15 35 (1.78%) A+ Certification
16 30 (1.52%) CCNA
17 27 (1.37%) CISM
18 21 (1.07%) Network+ Certification
19 20 (1.02%) MCSE
Quality Assurance & Compliance
1 203 (10.31%) SLA
2 72 (3.66%) ISO/IEC 27001
3 61 (3.10%) Data Quality
4 53 (2.69%) NIST
5 52 (2.64%) QA
6 43 (2.18%) NCSC
7 33 (1.68%) GDPR
8 32 (1.63%) ISO/IEC 20000
9 31 (1.57%) PMO
10 27 (1.37%) GRC
11 22 (1.12%) COBIT
12 11 (0.56%) Cyber Essentials
12 11 (0.56%) ISO 9001
13 9 (0.46%) Government Security Classifications
13 9 (0.46%) PCI DSS
14 7 (0.36%) Accessibility
14 7 (0.36%) Cyber Essentials PLUS
15 5 (0.25%) JSP 440
15 5 (0.25%) Sarbanes-Oxley
16 4 (0.20%) GxP
System Software
1 386 (19.60%) Active Directory
2 138 (7.01%) VMware Infrastructure
3 51 (2.59%) Hyper-V
4 38 (1.93%) Docker
5 36 (1.83%) Virtual Desktop
6 31 (1.57%) VMware ESXi
7 26 (1.32%) Oracle RAC
8 24 (1.22%) vSphere
9 22 (1.12%) Firmware
10 21 (1.07%) Virtual Machines
10 21 (1.07%) VMware NSX
11 16 (0.81%) IAG
12 14 (0.71%) RACF
13 9 (0.46%) NFS
14 7 (0.36%) PowerHA
14 7 (0.36%) Virtual Servers
15 6 (0.30%) Citrix Hypervisor
16 5 (0.25%) XenApp
16 5 (0.25%) XenDesktop
17 4 (0.20%) Microsoft Virtual Server
Systems Management
1 195 (9.90%) Microsoft Intune
2 103 (5.23%) SCCM
3 96 (4.88%) Ansible
4 59 (3.00%) Kubernetes
5 25 (1.27%) SCOM
6 23 (1.17%) Single Sign-On
7 22 (1.12%) vCenter Server
8 21 (1.07%) Oracle RMAN
9 19 (0.96%) Data Guard
10 17 (0.86%) Jamf Pro
11 16 (0.81%) Red Hat Satellite
12 15 (0.76%) Grafana
13 14 (0.71%) Prometheus
13 14 (0.71%) WSUS
14 13 (0.66%) OMEGAMON
15 10 (0.51%) Oracle Enterprise Manager
16 9 (0.46%) Puppet
16 9 (0.46%) vMotion
17 8 (0.41%) Failover Clustering
17 8 (0.41%) FortiGate
Vendors
1 612 (31.08%) Microsoft
2 560 (28.44%) ServiceNow
3 186 (9.45%) VMware
4 129 (6.55%) Cisco
5 96 (4.88%) Oracle
6 67 (3.40%) Remedy
7 58 (2.95%) Palo Alto
8 51 (2.59%) Citrix
9 50 (2.54%) IBM
10 46 (2.34%) BMC
11 45 (2.29%) SAP
11 45 (2.29%) Splunk
12 38 (1.93%) SolarWinds
13 37 (1.88%) Red Hat
14 35 (1.78%) Dynatrace
15 33 (1.68%) Fortinet
16 29 (1.47%) Google
16 29 (1.47%) Meraki
17 28 (1.42%) Salesforce
18 26 (1.32%) Juniper