ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 7 September 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Sep 2026
Same period 2025 Same period 2024
Rank 49 42 45
Rank change year-on-year -7 +3 -3
Contract jobs citing ITIL 1,972 1,369 1,365
As % of all contract jobs in England 4.28% 4.97% 4.14%
As % of the Processes & Methodologies category 5.05% 5.47% 4.82%
Number of daily rates quoted 1,340 857 877
10th Percentile £193 £208 £203
25th Percentile £374 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -0.52%
75th Percentile £600 £572 £588
90th Percentile £688 £638 £663
UK median daily rate £500 £450 £463
% change year-on-year +11.11% -2.70% -2.63%
Number of hourly rates quoted 105 93 69
10th Percentile £17.16 £14.99 £14.16
25th Percentile £18.50 £17.96 £16.30
Median hourly rate £25.54 £26.57 £21.37
Median % change year-on-year -3.88% +24.33% +22.11%
75th Percentile £63.10 £34.00 £29.00
90th Percentile £87.10 £61.66 £67.60
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,024 25,017 28,300
As % of all contract IT jobs advertised in England 84.79% 90.76% 85.91%
Number of daily rates quoted 24,038 15,890 17,961
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £636 £626 £650
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.23%
Number of hourly rates quoted 2,630 1,464 1,392
10th Percentile £14.22 £14.25 £14.50
25th Percentile £18.28 £17.54 £20.00
Median hourly rate £43.56 £25.15 £43.00
Median % change year-on-year +73.20% -41.51% +1.18%
75th Percentile £68.00 £50.00 £66.13
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £41.00 £25.15 £42.94
% change year-on-year +63.02% -41.43% +2.73%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 7 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 7 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 7 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -15 657 £500 +1.01% 546
South East -4 466 £538 +8.92% 266
North of England -13 385 £447 +17.63% 227
North West 0 263 £436 -5.73% 127
South West -20 168 £525 +35.48% 140
Midlands -34 153 £450 +5.88% 132
West Midlands -28 131 £450 +5.88% 87
Yorkshire -29 101 £493 +43.06% 67
East of England +11 100 £403 +0.63% 87
North East -22 24 £413 +111.54% 36
East Midlands -17 21 £413 -5.39% 45
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 142 (7.20%) SharePoint
2 90 (4.56%) Microsoft Exchange
3 64 (3.25%) Confluence
4 11 (0.56%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
7 7 (0.35%) Oracle Workflow
8 6 (0.30%) Oracle Self-Service HR
8 6 (0.30%) WebSphere
9 5 (0.25%) CMS
10 4 (0.20%) OpenStack
10 4 (0.20%) WebLogic
11 3 (0.15%) Apache
11 3 (0.15%) Oracle SOA Suite
12 2 (0.10%) IBM HTTP Server
12 2 (0.10%) Oracle HTTP Server
12 2 (0.10%) Oracle Service Bus
12 2 (0.10%) Skype for Business
12 2 (0.10%) WebSphere Application Server
12 2 (0.10%) WebSphere Portal
Applications
1 89 (4.51%) Microsoft Office
2 59 (2.99%) Microsoft Excel
3 28 (1.42%) Microsoft Project
4 22 (1.12%) Microsoft PowerPoint
5 17 (0.86%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 6 (0.30%) Chatbot
9 3 (0.15%) Spreadsheet
Business Applications
1 60 (3.04%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 7 (0.35%) Remedy AR System
4 6 (0.30%) Oracle HRMS
5 5 (0.25%) Oracle EBS
6 4 (0.20%) Dynamics CRM
6 4 (0.20%) Payment Gateway
6 4 (0.20%) Primavera
6 4 (0.20%) SAP S/4HANA
7 3 (0.15%) Cloudability
7 3 (0.15%) NEC Housing
7 3 (0.15%) Oracle Applications
7 3 (0.15%) Oracle ERP
8 2 (0.10%) assyst
8 2 (0.10%) Dynamics GP
8 2 (0.10%) Dynamics NAV
8 2 (0.10%) Exchequer
8 2 (0.10%) Maximo
8 2 (0.10%) Oracle Receivables
8 2 (0.10%) SAP FI
Cloud Services
1 511 (25.91%) Azure
2 361 (18.31%) Microsoft 365
3 227 (11.51%) AWS
4 186 (9.43%) Entra ID
5 103 (5.22%) SaaS
6 94 (4.77%) Power Platform
7 67 (3.40%) OneDrive
8 65 (3.30%) Azure DevOps
9 54 (2.74%) GitHub
10 52 (2.64%) GCP
11 51 (2.59%) Azure Monitor
12 34 (1.72%) Datadog
13 28 (1.42%) Amazon CloudWatch
13 28 (1.42%) Serverless
14 26 (1.32%) AWS Lambda
14 26 (1.32%) GitHub Actions
14 26 (1.32%) IaaS
14 26 (1.32%) PaaS
15 23 (1.17%) Amazon S3
16 22 (1.12%) Virtual Private Cloud
Communications & Networking
1 182 (9.23%) DNS
2 171 (8.67%) Firewall
3 136 (6.90%) DHCP
3 136 (6.90%) VPN
4 107 (5.43%) TCP/IP
5 97 (4.92%) WAN
6 85 (4.31%) LAN
7 76 (3.85%) Network Security
8 50 (2.54%) Wi-Fi
9 46 (2.33%) SSL
10 43 (2.18%) BGP
10 43 (2.18%) OSPF
11 42 (2.13%) SD-WAN
11 42 (2.13%) Wireless
12 37 (1.88%) SAN
13 35 (1.77%) Cisco ASA
14 33 (1.67%) Cisco Firepower
14 33 (1.67%) VLAN
15 21 (1.06%) NAS
16 19 (0.96%) MPLS
Database & Business Intelligence
1 75 (3.80%) Power BI
2 68 (3.45%) SQL Server
3 19 (0.96%) SQL Server Integration Services
4 18 (0.91%) Oracle Database
5 14 (0.71%) Amazon RDS
5 14 (0.71%) Metadata
6 12 (0.61%) MySQL
7 10 (0.51%) Data Warehouse
7 10 (0.51%) Oracle Reports
7 10 (0.51%) Relational Database
8 9 (0.46%) PostgreSQL
9 8 (0.41%) Oracle Database 11g
10 7 (0.35%) Db2
11 6 (0.30%) Big Data
11 6 (0.30%) Hadoop
11 6 (0.30%) NoSQL
11 6 (0.30%) SQL Server Reporting Services
12 5 (0.25%) Azure SQL Database
13 4 (0.20%) MongoDB
13 4 (0.20%) Redis
Development Applications
1 177 (8.98%) JIRA
2 33 (1.67%) Jenkins
3 31 (1.57%) Git
4 25 (1.27%) GitLab
5 21 (1.06%) Bitbucket
6 10 (0.51%) Atlassian Bamboo
7 9 (0.46%) MSI
8 4 (0.20%) AdminStudio
8 4 (0.20%) Browser DevTools
8 4 (0.20%) Chocolatey
8 4 (0.20%) Cucumber
8 4 (0.20%) Eclipse
8 4 (0.20%) InstallShield
8 4 (0.20%) JMeter
8 4 (0.20%) Postman
8 4 (0.20%) REST Assured
9 3 (0.15%) MLflow
9 3 (0.15%) ScriptRunner
9 3 (0.15%) Sonatype Nexus
9 3 (0.15%) Visual Studio
General
1 835 (42.34%) Social Skills
2 347 (17.60%) Finance
3 338 (17.14%) Analytical Skills
4 204 (10.34%) Public Sector
5 107 (5.43%) Banking
6 87 (4.41%) Telecoms
7 77 (3.90%) Organisational Skills
8 69 (3.50%) Legal
9 65 (3.30%) Influencing Skills
10 43 (2.18%) Documentation Skills
11 33 (1.67%) Aerospace
12 31 (1.57%) Retail
13 25 (1.27%) Local Government
13 25 (1.27%) Military
13 25 (1.27%) Presentation Skills
14 21 (1.06%) Inclusion and Diversity
15 19 (0.96%) Manufacturing
16 16 (0.81%) Police
17 15 (0.76%) Front Office
17 15 (0.76%) Law
Job Titles
1 272 (13.79%) Analyst
2 163 (8.27%) Senior
3 153 (7.76%) Support Engineer
4 152 (7.71%) IT Support
5 149 (7.56%) Lead
6 134 (6.80%) Architect
7 123 (6.24%) Service Manager
8 91 (4.61%) IT Engineer
9 79 (4.01%) IT Manager
10 78 (3.96%) IT Support Engineer
11 76 (3.85%) Consultant
11 76 (3.85%) Service Analyst
12 71 (3.60%) Network Engineer
12 71 (3.60%) Support Analyst
13 67 (3.40%) Delivery Manager
13 67 (3.40%) IT Analyst
14 66 (3.35%) Project Manager
15 59 (2.99%) Administrator
16 56 (2.84%) Desktop Support
16 56 (2.84%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 104 (5.27%) REST
2 101 (5.12%) Terraform
3 55 (2.79%) SOAP
4 40 (2.03%) Middleware
5 26 (1.32%) SAML
6 25 (1.27%) Web Services
7 22 (1.12%) HTML
8 21 (1.06%) .NET
8 21 (1.06%) CSS
9 20 (1.01%) OAuth
10 16 (0.81%) Ajax
10 16 (0.81%) ISPF
11 14 (0.71%) LDAP
11 14 (0.71%) OpenID
12 13 (0.66%) Oracle Fusion
13 12 (0.61%) Microsoft Graph
14 11 (0.56%) ARM Templates
14 11 (0.56%) OAuth2
14 11 (0.56%) Software Packaging
15 10 (0.51%) AWS CDK
Miscellaneous
1 187 (9.48%) Onboarding
2 163 (8.27%) CMDB
3 99 (5.02%) Data Centre
4 75 (3.80%) Enterprise Software
5 73 (3.70%) Management Information System
6 61 (3.09%) Clustering
6 61 (3.09%) Product Ownership
7 50 (2.54%) Hybrid Cloud
8 49 (2.48%) PKI
9 40 (2.03%) Self-Motivation
10 33 (1.67%) Replication
11 30 (1.52%) Driving Licence
12 29 (1.47%) Mainframe
13 28 (1.42%) Cloud Native
14 27 (1.37%) Security Operations Centre
15 25 (1.27%) Legacy Systems
16 24 (1.22%) Analytical Mindset
17 23 (1.17%) Security Posture
18 22 (1.12%) Virtual Team
19 19 (0.96%) Cyber Threat
Operating Systems
1 534 (27.08%) Windows
2 161 (8.16%) Windows Server
3 145 (7.35%) Linux
4 138 (7.00%) Windows 10
5 54 (2.74%) Mac OS
6 53 (2.69%) Unix
7 49 (2.48%) Red Hat Enterprise Linux
8 45 (2.28%) Apple iOS
9 38 (1.93%) Android
10 23 (1.17%) Windows Server 2019
11 18 (0.91%) zOS
12 14 (0.71%) AIX
13 10 (0.51%) Windows Server 2016
14 9 (0.46%) VMS
15 8 (0.41%) Oracle Linux
15 8 (0.41%) Solaris
16 7 (0.35%) Windows Server 2012
17 5 (0.25%) HPUX
17 5 (0.25%) SUSE
18 3 (0.15%) Windows 7
Processes & Methodologies
1 740 (37.53%) Service Management
2 602 (30.53%) ITSM
3 536 (27.18%) Stakeholder Management
4 479 (24.29%) Problem-Solving
5 450 (22.82%) Continuous Improvement
6 432 (21.91%) Agile
7 347 (17.60%) Change Management
8 338 (17.14%) Service Delivery
9 233 (11.82%) Incident Management
10 229 (11.61%) Customer Service
11 216 (10.95%) DevOps
12 213 (10.80%) Stakeholder Engagement
13 202 (10.24%) Roadmaps
14 180 (9.13%) Root Cause Analysis
15 175 (8.87%) Project Delivery
16 171 (8.67%) Cybersecurity
17 160 (8.11%) Migration
18 150 (7.61%) PRINCE2
19 149 (7.56%) AI
19 149 (7.56%) Problem Management
Programming Languages
1 206 (10.45%) PowerShell
2 125 (6.34%) SQL
3 115 (5.83%) Python
4 63 (3.19%) Bash
4 63 (3.19%) JavaScript
5 20 (1.01%) Bicep
5 20 (1.01%) Java
6 17 (0.86%) PL/SQL
7 15 (0.76%) T-SQL
8 11 (0.56%) Perl
9 10 (0.51%) Groovy
10 9 (0.46%) Shell Script
11 8 (0.41%) C#
12 6 (0.30%) Apex Code
12 6 (0.30%) VBScript
13 5 (0.25%) JCL
14 4 (0.20%) REXX
15 3 (0.15%) Korn
16 2 (0.10%) DCL
16 2 (0.10%) X++
Qualifications
1 728 (36.92%) Security Cleared
2 521 (26.42%) SC Cleared
3 259 (13.13%) Degree
4 173 (8.77%) DV Cleared
5 149 (7.56%) ITIL Certification
6 83 (4.21%) Microsoft Certification
7 82 (4.16%) ITIL Foundation Certificate
8 78 (3.96%) PMI Certification
9 73 (3.70%) PMP
10 65 (3.30%) Cisco Certification
11 63 (3.19%) Azure Certification
11 63 (3.19%) Computer Science Degree
12 57 (2.89%) BPSS Clearance
13 55 (2.79%) CISSP
14 43 (2.18%) CCNP
15 37 (1.88%) A+ Certification
16 33 (1.67%) CISM
17 32 (1.62%) CCNA
18 25 (1.27%) AWS Certification
19 22 (1.12%) Network+ Certification
Quality Assurance & Compliance
1 207 (10.50%) SLA
2 71 (3.60%) ISO/IEC 27001
3 60 (3.04%) Data Quality
4 58 (2.94%) QA
5 48 (2.43%) NIST
6 38 (1.93%) NCSC
7 34 (1.72%) GDPR
8 31 (1.57%) GRC
8 31 (1.57%) PMO
9 29 (1.47%) ISO/IEC 20000
10 21 (1.06%) COBIT
11 13 (0.66%) ISO 9001
12 11 (0.56%) Cyber Essentials
13 9 (0.46%) PCI DSS
14 7 (0.35%) Cyber Essentials PLUS
15 6 (0.30%) Accessibility
15 6 (0.30%) ISO 22301
16 5 (0.25%) JSP 440
17 4 (0.20%) GxP
17 4 (0.20%) Sarbanes-Oxley
System Software
1 393 (19.93%) Active Directory
2 155 (7.86%) VMware Infrastructure
3 61 (3.09%) Hyper-V
4 40 (2.03%) Docker
5 38 (1.93%) Virtual Desktop
6 35 (1.77%) VMware ESXi
7 26 (1.32%) Virtual Machines
8 25 (1.27%) vSphere
9 21 (1.06%) Oracle RAC
10 20 (1.01%) VMware NSX
11 19 (0.96%) Firmware
12 17 (0.86%) IAG
13 14 (0.71%) RACF
14 10 (0.51%) NFS
15 9 (0.46%) Citrix Hypervisor
16 8 (0.41%) Virtual Servers
17 7 (0.35%) XenApp
17 7 (0.35%) XenDesktop
18 5 (0.25%) PowerHA
19 4 (0.20%) Microsoft Virtual Server
Systems Management
1 201 (10.19%) Microsoft Intune
2 111 (5.63%) SCCM
3 100 (5.07%) Ansible
4 59 (2.99%) Kubernetes
5 37 (1.88%) SCOM
6 25 (1.27%) vCenter Server
7 23 (1.17%) Single Sign-On
8 20 (1.01%) Data Guard
9 19 (0.96%) Grafana
10 18 (0.91%) Jamf Pro
11 16 (0.81%) Prometheus
11 16 (0.81%) WSUS
12 15 (0.76%) Oracle RMAN
12 15 (0.76%) Red Hat Satellite
13 13 (0.66%) OMEGAMON
14 10 (0.51%) Puppet
14 10 (0.51%) vMotion
15 8 (0.41%) Active Directory Federation Services
15 8 (0.41%) Failover Clustering
15 8 (0.41%) PowerCLI
Vendors
1 622 (31.54%) Microsoft
2 562 (28.50%) ServiceNow
3 199 (10.09%) VMware
4 126 (6.39%) Cisco
5 89 (4.51%) Oracle
6 69 (3.50%) Remedy
7 57 (2.89%) Palo Alto
8 53 (2.69%) Citrix
9 49 (2.48%) IBM
10 47 (2.38%) BMC
11 43 (2.18%) SolarWinds
12 42 (2.13%) SAP
13 40 (2.03%) Splunk
14 39 (1.98%) Dynatrace
15 36 (1.83%) Red Hat
16 33 (1.67%) Google
17 29 (1.47%) Meraki
17 29 (1.47%) Salesforce
18 25 (1.27%) Apple
18 25 (1.27%) Juniper