ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 September 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Sep 2026
Same period 2025 Same period 2024
Rank 48 44 46
Rank change year-on-year -4 +2 -7
Contract jobs citing ITIL 1,991 1,360 1,323
As % of all contract jobs in England 4.28% 4.93% 4.11%
As % of the Processes & Methodologies category 5.05% 5.42% 4.77%
Number of daily rates quoted 1,357 858 814
10th Percentile £193 £203 £203
25th Percentile £375 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -1.36%
75th Percentile £600 £558 £588
90th Percentile £689 £634 £668
UK median daily rate £500 £450 £460
% change year-on-year +11.11% -2.17% -4.17%
Number of hourly rates quoted 106 101 58
10th Percentile £17.17 £14.99 £14.87
25th Percentile £18.71 £18.82 £17.89
Median hourly rate £25.00 £28.00 £23.80
Median % change year-on-year -10.71% +17.65% +44.24%
75th Percentile £63.08 £40.00 £29.38
90th Percentile £87.58 £60.00 £68.53
UK median hourly rate £24.72 £26.00 £23.80
% change year-on-year -4.92% +9.24% +39.16%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,416 25,077 27,731
As % of all contract IT jobs advertised in England 84.69% 90.84% 86.15%
Number of daily rates quoted 24,046 15,915 17,172
10th Percentile £325 £300 £313
25th Percentile £425 £405 £421
Median daily rate (50th Percentile) £525 £511 £525
Median % change year-on-year +2.68% -2.61% -4.55%
75th Percentile £638 £626 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,836 1,513 1,250
10th Percentile £14.00 £14.38 £15.00
25th Percentile £17.72 £17.87 £20.14
Median hourly rate £42.00 £25.15 £43.00
Median % change year-on-year +67.00% -41.51% -2.27%
75th Percentile £67.84 £47.12 £66.58
90th Percentile £79.00 £67.50 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% -

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 23 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 23 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -1 664 £500 +3.36% 536
South East -4 452 £550 +13.99% 312
North of England -14 395 £450 +18.42% 246
North West +5 274 £447 -3.35% 154
South West -24 160 £588 +51.61% 130
Midlands -25 160 £450 +5.88% 156
West Midlands -19 136 £456 +7.29% 95
East of England +5 111 £425 +6.25% 121
Yorkshire -37 102 £485 +40.89% 66
East Midlands -19 24 £413 -5.50% 61
North East -22 22 £400 +105.13% 27
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 138 (6.93%) SharePoint
2 92 (4.62%) Microsoft Exchange
3 61 (3.06%) Confluence
4 13 (0.65%) IIS
5 10 (0.50%) SAS
6 8 (0.40%) JBoss
7 5 (0.25%) CMS
7 5 (0.25%) Oracle SOA Suite
7 5 (0.25%) WebLogic
7 5 (0.25%) WebSphere
8 4 (0.20%) OpenStack
8 4 (0.20%) Oracle Workflow
9 3 (0.15%) Apache
9 3 (0.15%) Oracle Self-Service HR
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) Skype for Business
11 1 (0.050%) CICS
11 1 (0.050%) Mattermost
11 1 (0.050%) NetWeaver
11 1 (0.050%) Oracle HTTP Server
Applications
1 88 (4.42%) Microsoft Office
2 58 (2.91%) Microsoft Excel
3 19 (0.95%) Microsoft PowerPoint
3 19 (0.95%) Microsoft Project
4 17 (0.85%) MS Visio
5 10 (0.50%) AutoCAD
6 8 (0.40%) Revit
7 7 (0.35%) Chatbot
8 3 (0.15%) Spreadsheet
Business Applications
1 64 (3.21%) Remedy ITSM
2 8 (0.40%) ContrOCC
2 8 (0.40%) Remedy AR System
3 6 (0.30%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) Exchequer
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle ERP
5 3 (0.15%) Oracle HRMS
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Salesforce CRM
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
6 2 (0.10%) Workday HCM
Cloud Services
1 519 (26.07%) Azure
2 374 (18.78%) Microsoft 365
3 226 (11.35%) AWS
4 199 (9.99%) Entra ID
5 103 (5.17%) SaaS
6 92 (4.62%) Power Platform
7 67 (3.37%) OneDrive
8 65 (3.26%) GCP
9 60 (3.01%) Azure DevOps
10 54 (2.71%) Azure Monitor
11 43 (2.16%) GitHub
12 33 (1.66%) Datadog
13 24 (1.21%) Amazon CloudWatch
13 24 (1.21%) IaaS
13 24 (1.21%) Serverless
14 22 (1.10%) AWS Lambda
14 22 (1.10%) GitHub Actions
15 21 (1.05%) Power Automate
16 20 (1.00%) Google Workspace
16 20 (1.00%) PaaS
Communications & Networking
1 189 (9.49%) DNS
2 163 (8.19%) Firewall
3 142 (7.13%) DHCP
4 136 (6.83%) VPN
5 102 (5.12%) TCP/IP
6 86 (4.32%) WAN
7 77 (3.87%) Network Security
8 76 (3.82%) LAN
9 50 (2.51%) Wi-Fi
10 45 (2.26%) SSL
11 41 (2.06%) Wireless
12 40 (2.01%) SAN
13 36 (1.81%) BGP
13 36 (1.81%) OSPF
14 33 (1.66%) SD-WAN
14 33 (1.66%) VLAN
15 29 (1.46%) Cisco ASA
16 28 (1.41%) Cisco Firepower
17 20 (1.00%) NAS
18 19 (0.95%) EIGRP
Database & Business Intelligence
1 71 (3.57%) Power BI
2 62 (3.11%) SQL Server
3 19 (0.95%) Oracle Database
4 18 (0.90%) SQL Server Integration Services
5 14 (0.70%) Metadata
6 13 (0.65%) Amazon RDS
7 12 (0.60%) MySQL
8 11 (0.55%) Relational Database
9 9 (0.45%) Oracle Database 11g
9 9 (0.45%) PostgreSQL
10 7 (0.35%) Big Data
10 7 (0.35%) Data Warehouse
10 7 (0.35%) Db2
10 7 (0.35%) Oracle Reports
11 6 (0.30%) Hadoop
11 6 (0.30%) NoSQL
12 5 (0.25%) Azure SQL Database
12 5 (0.25%) SQL Server Reporting Services
13 4 (0.20%) MongoDB
13 4 (0.20%) Oracle BI EE
Development Applications
1 165 (8.29%) JIRA
2 32 (1.61%) Git
3 27 (1.36%) Jenkins
4 18 (0.90%) Bitbucket
4 18 (0.90%) GitLab
5 10 (0.50%) Atlassian Bamboo
6 7 (0.35%) MSI
7 6 (0.30%) Postman
8 4 (0.20%) Chocolatey
8 4 (0.20%) Cucumber
8 4 (0.20%) Eclipse
8 4 (0.20%) JMeter
8 4 (0.20%) REST Assured
9 3 (0.15%) Browser DevTools
9 3 (0.15%) eggPlant
9 3 (0.15%) ScriptRunner
9 3 (0.15%) Sonatype Nexus
9 3 (0.15%) Visual Studio
10 2 (0.10%) Locust
10 2 (0.10%) Tricentis qTest
General
1 848 (42.59%) Social Skills
2 356 (17.88%) Finance
3 332 (16.68%) Analytical Skills
4 201 (10.10%) Public Sector
5 114 (5.73%) Banking
6 85 (4.27%) Telecoms
7 78 (3.92%) Organisational Skills
8 70 (3.52%) Legal
9 65 (3.26%) Influencing Skills
10 46 (2.31%) Documentation Skills
11 38 (1.91%) Aerospace
12 33 (1.66%) Retail
13 26 (1.31%) Military
13 26 (1.31%) Presentation Skills
14 25 (1.26%) Local Government
15 23 (1.16%) Inclusion and Diversity
16 22 (1.10%) Manufacturing
17 16 (0.80%) Law
17 16 (0.80%) Police
18 15 (0.75%) Financial Institution
Job Titles
1 270 (13.56%) Analyst
2 154 (7.73%) Support Engineer
3 153 (7.68%) Lead
4 152 (7.63%) IT Support
5 143 (7.18%) Senior
6 139 (6.98%) Architect
7 123 (6.18%) Service Manager
8 92 (4.62%) IT Engineer
9 79 (3.97%) IT Manager
10 78 (3.92%) IT Support Engineer
11 77 (3.87%) Service Analyst
12 71 (3.57%) Delivery Manager
13 68 (3.42%) Consultant
13 68 (3.42%) Support Analyst
14 67 (3.37%) Network Engineer
15 63 (3.16%) Project Manager
16 61 (3.06%) Desktop Support
16 61 (3.06%) IT Analyst
17 60 (3.01%) Administrator
18 57 (2.86%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 105 (5.27%) REST
2 100 (5.02%) Terraform
3 50 (2.51%) SOAP
4 42 (2.11%) Middleware
5 25 (1.26%) SAML
6 23 (1.16%) HTML
7 22 (1.10%) CSS
7 22 (1.10%) OAuth
8 21 (1.05%) Web Services
9 19 (0.95%) .NET
10 17 (0.85%) Ajax
11 16 (0.80%) ISPF
11 16 (0.80%) OpenID
12 14 (0.70%) LDAP
13 13 (0.65%) OAuth2
14 12 (0.60%) ARM Templates
15 11 (0.55%) Software Packaging
16 10 (0.50%) JSON
16 10 (0.50%) Microsoft Graph
17 9 (0.45%) XML
Miscellaneous
1 190 (9.54%) Onboarding
2 170 (8.54%) CMDB
3 99 (4.97%) Data Centre
4 79 (3.97%) Management Information System
5 77 (3.87%) Enterprise Software
6 59 (2.96%) Clustering
7 55 (2.76%) Hybrid Cloud
8 51 (2.56%) PKI
9 45 (2.26%) Product Ownership
10 36 (1.81%) Driving Licence
10 36 (1.81%) Self-Motivation
11 29 (1.46%) Cloud Native
11 29 (1.46%) Mainframe
12 27 (1.36%) Security Operations Centre
13 25 (1.26%) Legacy Systems
13 25 (1.26%) Security Posture
14 24 (1.21%) Cyber Threat
15 23 (1.16%) Replication
16 22 (1.10%) Virtual Team
17 21 (1.05%) Analytical Mindset
Operating Systems
1 552 (27.72%) Windows
2 178 (8.94%) Windows Server
3 151 (7.58%) Linux
4 138 (6.93%) Windows 10
5 60 (3.01%) Mac OS
6 54 (2.71%) Unix
7 53 (2.66%) Red Hat Enterprise Linux
8 50 (2.51%) Apple iOS
9 47 (2.36%) Android
10 25 (1.26%) Windows Server 2019
11 18 (0.90%) zOS
12 17 (0.85%) AIX
13 11 (0.55%) Solaris
13 11 (0.55%) VMS
13 11 (0.55%) Windows Server 2016
14 7 (0.35%) Oracle Linux
14 7 (0.35%) Windows Server 2012
15 6 (0.30%) SUSE
16 5 (0.25%) HPUX
16 5 (0.25%) SUSE Linux Enterprise Server
Processes & Methodologies
1 768 (38.57%) Service Management
2 610 (30.64%) ITSM
3 561 (28.18%) Stakeholder Management
4 475 (23.86%) Problem-Solving
5 469 (23.56%) Continuous Improvement
6 416 (20.89%) Agile
7 353 (17.73%) Change Management
8 339 (17.03%) Service Delivery
9 244 (12.26%) Incident Management
10 236 (11.85%) Customer Service
11 211 (10.60%) Stakeholder Engagement
12 205 (10.30%) Roadmaps
13 204 (10.25%) DevOps
14 193 (9.69%) Root Cause Analysis
15 182 (9.14%) Cybersecurity
16 181 (9.09%) Project Delivery
17 160 (8.04%) Migration
18 158 (7.94%) PRINCE2
19 153 (7.68%) Problem Management
20 151 (7.58%) Service Design
Programming Languages
1 213 (10.70%) PowerShell
2 122 (6.13%) Python
3 120 (6.03%) SQL
4 67 (3.37%) Bash
4 67 (3.37%) JavaScript
5 24 (1.21%) Bicep
6 20 (1.00%) Java
7 15 (0.75%) PL/SQL
7 15 (0.75%) T-SQL
8 10 (0.50%) Groovy
8 10 (0.50%) Perl
8 10 (0.50%) Shell Script
9 7 (0.35%) C#
10 6 (0.30%) Apex Code
11 5 (0.25%) JCL
12 4 (0.20%) REXX
12 4 (0.20%) VBScript
13 3 (0.15%) Korn
14 2 (0.10%) DCL
14 2 (0.10%) X++
Qualifications
1 721 (36.21%) Security Cleared
2 510 (25.62%) SC Cleared
3 263 (13.21%) Degree
4 175 (8.79%) DV Cleared
5 152 (7.63%) ITIL Certification
6 86 (4.32%) Microsoft Certification
7 80 (4.02%) PMI Certification
8 78 (3.92%) ITIL Foundation Certificate
9 74 (3.72%) PMP
10 67 (3.37%) Cisco Certification
11 66 (3.31%) Azure Certification
12 60 (3.01%) BPSS Clearance
12 60 (3.01%) CISSP
13 59 (2.96%) Computer Science Degree
14 42 (2.11%) CCNP
15 40 (2.01%) A+ Certification
16 36 (1.81%) CISM
17 30 (1.51%) CCNA
18 29 (1.46%) AWS Certification
19 23 (1.16%) Network+ Certification
Quality Assurance & Compliance
1 202 (10.15%) SLA
2 74 (3.72%) ISO/IEC 27001
3 66 (3.31%) QA
4 59 (2.96%) Data Quality
5 50 (2.51%) NIST
6 37 (1.86%) GDPR
6 37 (1.86%) GRC
6 37 (1.86%) NCSC
7 29 (1.46%) ISO/IEC 20000
8 27 (1.36%) PMO
9 19 (0.95%) COBIT
10 16 (0.80%) ISO 9001
11 13 (0.65%) PCI DSS
12 10 (0.50%) Cyber Essentials
13 7 (0.35%) ISO 22301
14 6 (0.30%) Cyber Essentials PLUS
15 5 (0.25%) ISO 31000
15 5 (0.25%) ISO/IEC 27005
15 5 (0.25%) JSP 440
16 4 (0.20%) GxP
System Software
1 397 (19.94%) Active Directory
2 168 (8.44%) VMware Infrastructure
3 69 (3.47%) Hyper-V
4 43 (2.16%) Virtual Desktop
5 36 (1.81%) VMware ESXi
6 35 (1.76%) Docker
7 30 (1.51%) vSphere
8 28 (1.41%) Virtual Machines
9 21 (1.05%) Firmware
10 20 (1.00%) Oracle RAC
10 20 (1.00%) VMware NSX
11 17 (0.85%) IAG
12 14 (0.70%) RACF
13 11 (0.55%) Citrix Hypervisor
14 10 (0.50%) NFS
15 8 (0.40%) Virtual Servers
15 8 (0.40%) XenApp
15 8 (0.40%) XenDesktop
16 4 (0.20%) Microsoft Virtual Server
16 4 (0.20%) PowerHA
Systems Management
1 210 (10.55%) Microsoft Intune
2 120 (6.03%) SCCM
3 99 (4.97%) Ansible
4 57 (2.86%) Kubernetes
5 43 (2.16%) SCOM
6 27 (1.36%) vCenter Server
7 24 (1.21%) Single Sign-On
8 22 (1.10%) Data Guard
9 20 (1.00%) Jamf Pro
10 19 (0.95%) Grafana
11 16 (0.80%) Prometheus
11 16 (0.80%) Red Hat Satellite
12 15 (0.75%) WSUS
13 14 (0.70%) Oracle RMAN
14 13 (0.65%) OMEGAMON
15 10 (0.50%) Puppet
15 10 (0.50%) vMotion
16 9 (0.45%) PowerCLI
17 8 (0.40%) Active Directory Federation Services
17 8 (0.40%) Failover Clustering
Vendors
1 651 (32.70%) Microsoft
2 567 (28.48%) ServiceNow
3 210 (10.55%) VMware
4 121 (6.08%) Cisco
5 76 (3.82%) Oracle
6 73 (3.67%) Remedy
7 54 (2.71%) IBM
8 52 (2.61%) Citrix
9 50 (2.51%) Palo Alto
10 49 (2.46%) BMC
11 46 (2.31%) SolarWinds
12 44 (2.21%) Google
13 41 (2.06%) Splunk
14 40 (2.01%) Dynatrace
15 36 (1.81%) Red Hat
15 36 (1.81%) SAP
16 33 (1.66%) Salesforce
17 31 (1.56%) Apple
18 27 (1.36%) Meraki
19 24 (1.21%) Fortinet