ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 22 May 2026, with comparisons to the same periods in the previous two years.

6 months to
22 May 2026
Same period 2025 Same period 2024
Rank 49 42 39
Rank change year-on-year -7 -3 +3
Contract jobs citing ITIL 1,641 1,182 1,678
As % of all contract jobs in England 3.97% 4.93% 4.62%
As % of the Processes & Methodologies category 4.69% 5.40% 5.35%
Number of daily rates quoted 1,106 724 1,119
10th Percentile £206 £213 £205
25th Percentile £375 £300 £325
Median daily rate (50th Percentile) £500 £450 £488
Median % change year-on-year +11.11% -7.69% +2.63%
75th Percentile £600 £588 £588
90th Percentile £678 £659 £676
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% +2.04%
Number of hourly rates quoted 78 76 141
10th Percentile £17.12 £14.99 £14.00
25th Percentile £18.69 £16.29 £14.16
Median hourly rate £27.75 £22.05 £17.69
Median % change year-on-year +25.85% +24.65% -0.31%
75th Percentile £81.32 £33.54 £23.80
90th Percentile £97.88 £46.65 £46.18
UK median hourly rate £22.32 £22.05 £17.69
% change year-on-year +1.20% +24.65% -1.72%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,973 21,894 31,367
As % of all contract IT jobs advertised in England 84.68% 91.30% 86.29%
Number of daily rates quoted 22,266 14,295 20,565
10th Percentile £325 £305 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £510 £513 £525
% change year-on-year -0.49% -2.38% -4.55%
Number of hourly rates quoted 2,148 929 2,246
10th Percentile £15.25 £14.42 £12.92
25th Percentile £20.50 £18.50 £16.00
Median hourly rate £46.11 £29.00 £36.50
Median % change year-on-year +58.98% -20.55% -0.73%
75th Percentile £68.00 £62.24 £60.00
90th Percentile £80.44 £75.00 £72.50
UK median hourly rate £42.50 £28.18 £36.05
% change year-on-year +50.82% -21.82% +0.13%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 22 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 22 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 22 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -20 521 £500 - 161
South East +5 373 £498 +10.56% 172
North of England -27 251 £500 +25.00% 115
South West -9 201 £575 +27.78% 54
Midlands -21 162 £450 +5.88% 77
North West -14 155 £550 +37.50% 50
West Midlands -24 127 £450 +5.88% 48
East of England -5 107 £413 -2.94% 47
Yorkshire -41 75 £475 +35.71% 48
East Midlands -6 34 £413 -5.39% 29
North East -17 21 £440 +125.64% 18
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 74 (4.51%) SharePoint
2 66 (4.02%) Confluence
3 60 (3.66%) Microsoft Exchange
4 15 (0.91%) IIS
5 8 (0.49%) Oracle Workflow
6 6 (0.37%) Mattermost
6 6 (0.37%) Oracle Self-Service HR
7 5 (0.30%) Apache
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) WebSphere
9 3 (0.18%) Oracle SOA Suite
9 3 (0.18%) SAS
10 2 (0.12%) ArcGIS
10 2 (0.12%) CICS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
Applications
1 75 (4.57%) Microsoft Office
2 42 (2.56%) Microsoft Project
3 34 (2.07%) Microsoft Excel
4 15 (0.91%) MS Visio
5 13 (0.79%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Spreadsheet
Business Applications
1 48 (2.93%) Remedy ITSM
2 8 (0.49%) Oracle EBS
3 6 (0.37%) Oracle HRMS
3 6 (0.37%) Primavera
4 5 (0.30%) Maximo
5 4 (0.24%) Payment Gateway
6 3 (0.18%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle Payables
6 3 (0.18%) Oracle Receivables
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics GP
7 2 (0.12%) SAP ERP
8 1 (0.061%) FLEXCUBE
8 1 (0.061%) iTrent
8 1 (0.061%) Loan IQ
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Oracle General Ledger
8 1 (0.061%) Remedy AR System
Cloud Services
1 382 (23.28%) Azure
2 221 (13.47%) Microsoft 365
3 197 (12.00%) AWS
4 113 (6.89%) Entra ID
5 75 (4.57%) Power Platform
6 74 (4.51%) GCP
7 66 (4.02%) Azure DevOps
8 55 (3.35%) SaaS
9 46 (2.80%) GitHub
10 29 (1.77%) Google Workspace
10 29 (1.77%) PaaS
11 27 (1.65%) IaaS
12 24 (1.46%) AWS CloudFormation
13 22 (1.34%) AWS Lambda
13 22 (1.34%) GitHub Actions
13 22 (1.34%) OneDrive
13 22 (1.34%) Serverless
14 20 (1.22%) Amazon S3
15 19 (1.16%) Amazon CloudWatch
15 19 (1.16%) Virtual Private Cloud
Communications & Networking
1 137 (8.35%) Firewall
2 99 (6.03%) DNS
3 91 (5.55%) WAN
4 86 (5.24%) VPN
5 85 (5.18%) LAN
6 64 (3.90%) DHCP
7 57 (3.47%) Network Security
8 54 (3.29%) TCP/IP
9 50 (3.05%) SD-WAN
10 40 (2.44%) Wi-Fi
11 37 (2.25%) SAN
12 32 (1.95%) BGP
13 30 (1.83%) OSPF
14 23 (1.40%) SSL
15 21 (1.28%) VLAN
16 19 (1.16%) BIG-IP
16 19 (1.16%) Wireless
17 18 (1.10%) VoIP
18 16 (0.98%) NAS
19 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 59 (3.60%) Power BI
2 51 (3.11%) SQL Server
3 18 (1.10%) Oracle Database
4 16 (0.98%) Tableau
5 15 (0.91%) SQL Server Integration Services
6 13 (0.79%) Data Warehouse
7 11 (0.67%) Oracle Reports
7 11 (0.67%) PostgreSQL
8 10 (0.61%) SQL Server Reporting Services
9 8 (0.49%) Amazon RDS
10 7 (0.43%) Metadata
11 5 (0.30%) Azure SQL Database
11 5 (0.30%) MySQL
11 5 (0.30%) Oracle BI EE
11 5 (0.30%) Oracle Database 12c
11 5 (0.30%) Star Schema
12 4 (0.24%) DB2
12 4 (0.24%) DTS
12 4 (0.24%) NoSQL
12 4 (0.24%) Relational Database
Development Applications
1 169 (10.30%) JIRA
2 32 (1.95%) GitLab
3 31 (1.89%) Jenkins
4 26 (1.58%) Git
5 14 (0.85%) Bitbucket
6 8 (0.49%) MSI
7 5 (0.30%) REST Assured
8 4 (0.24%) AdminStudio
8 4 (0.24%) Cucumber
8 4 (0.24%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) Postman
8 4 (0.24%) ScriptRunner
8 4 (0.24%) Visual Studio
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
10 2 (0.12%) git-flow
General
1 600 (36.56%) Social Skills
2 270 (16.45%) Finance
3 245 (14.93%) Analytical Skills
4 178 (10.85%) Public Sector
5 69 (4.20%) Banking
6 62 (3.78%) Organisational Skills
7 59 (3.60%) Telecoms
8 45 (2.74%) Legal
9 42 (2.56%) Military
10 35 (2.13%) Retail
11 34 (2.07%) Influencing Skills
12 33 (2.01%) Documentation Skills
13 21 (1.28%) Law
14 20 (1.22%) Aerospace
15 17 (1.04%) Local Government
15 17 (1.04%) Presentation Skills
16 16 (0.98%) Police
17 15 (0.91%) Inclusion and Diversity
18 11 (0.67%) Financial Institution
18 11 (0.67%) Investment Banking
Job Titles
1 222 (13.53%) Analyst
2 141 (8.59%) Architect
3 139 (8.47%) Service Manager
4 127 (7.74%) Senior
5 114 (6.95%) Lead
6 104 (6.34%) IT Support
7 91 (5.55%) Support Engineer
8 79 (4.81%) Service Analyst
9 76 (4.63%) IT Manager
10 68 (4.14%) Consultant
11 57 (3.47%) Delivery Manager
12 52 (3.17%) IT Analyst
12 52 (3.17%) Service Desk Analyst
13 49 (2.99%) Network Engineer
14 48 (2.93%) Infrastructure Engineer
15 47 (2.86%) Support Analyst
16 46 (2.80%) Change Manager
17 45 (2.74%) IT Engineer
17 45 (2.74%) Transition Manager
18 41 (2.50%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 81 (4.94%) REST
2 48 (2.93%) SOAP
3 25 (1.52%) CSS
4 23 (1.40%) .NET
4 23 (1.40%) Middleware
5 21 (1.28%) Web Services
6 19 (1.16%) LDAP
7 18 (1.10%) HTML
8 17 (1.04%) Oracle Fusion
9 16 (0.98%) OAuth
10 15 (0.91%) 802.1X
10 15 (0.91%) Oracle GoldenGate
11 11 (0.67%) AWS CDK
11 11 (0.67%) Kafka
11 11 (0.67%) Microsoft Graph
11 11 (0.67%) SAML
12 10 (0.61%) AngularJS
12 10 (0.61%) OAuth2
13 9 (0.55%) Ajax
13 9 (0.55%) ARM Templates
Miscellaneous
1 116 (7.07%) CMDB
2 101 (6.15%) Onboarding
3 87 (5.30%) Data Centre
4 83 (5.06%) Product Ownership
5 56 (3.41%) Enterprise Software
6 40 (2.44%) Management Information System
7 31 (1.89%) Cloud Native
7 31 (1.89%) Self-Motivation
8 30 (1.83%) Clustering
8 30 (1.83%) Replication
9 28 (1.71%) PKI
10 26 (1.58%) Analytical Mindset
11 25 (1.52%) Security Posture
12 23 (1.40%) Virtual Team
13 19 (1.16%) Driving Licence
13 19 (1.16%) Hybrid Cloud
14 15 (0.91%) Mainframe
15 14 (0.85%) Operational Technology
15 14 (0.85%) PMI
15 14 (0.85%) Smartphone
Operating Systems
1 361 (22.00%) Windows
2 100 (6.09%) Linux
3 93 (5.67%) Windows 10
4 87 (5.30%) Windows Server
5 54 (3.29%) Unix
6 36 (2.19%) Mac OS
7 35 (2.13%) Apple iOS
8 29 (1.77%) Android
9 28 (1.71%) Red Hat Enterprise Linux
10 13 (0.79%) Windows Server 2016
11 12 (0.73%) Windows Server 2019
12 8 (0.49%) AIX
12 8 (0.49%) Ubuntu
12 8 (0.49%) zOS
13 7 (0.43%) Windows Server 2012
14 6 (0.37%) Oracle Linux
15 4 (0.24%) HPUX
15 4 (0.24%) Solaris
15 4 (0.24%) SUSE
15 4 (0.24%) VMS
Processes & Methodologies
1 509 (31.02%) Service Management
2 450 (27.42%) ITSM
3 376 (22.91%) Problem-Solving
4 362 (22.06%) Agile
5 305 (18.59%) Stakeholder Management
6 289 (17.61%) Continuous Improvement
7 286 (17.43%) Change Management
8 236 (14.38%) Service Delivery
9 194 (11.82%) DevOps
10 188 (11.46%) Stakeholder Engagement
11 160 (9.75%) Customer Service
12 149 (9.08%) Roadmaps
13 147 (8.96%) Incident Management
14 144 (8.78%) Problem Management
15 135 (8.23%) Service Design
16 131 (7.98%) Migration
17 124 (7.56%) CI/CD
18 118 (7.19%) Root Cause Analysis
19 110 (6.70%) Project Management
20 109 (6.64%) Project Delivery
Programming Languages
1 118 (7.19%) PowerShell
2 101 (6.15%) SQL
3 63 (3.84%) JavaScript
4 57 (3.47%) Python
5 28 (1.71%) Bash
6 24 (1.46%) Java
7 20 (1.22%) Shell Script
8 16 (0.98%) Bicep
8 16 (0.98%) Korn
9 15 (0.91%) PL/SQL
10 14 (0.85%) C#
11 8 (0.49%) Groovy
11 8 (0.49%) Perl
12 7 (0.43%) Apex Code
12 7 (0.43%) JCL
12 7 (0.43%) REXX
13 5 (0.30%) T-SQL
14 3 (0.18%) SOQL
14 3 (0.18%) TypeScript
15 2 (0.12%) HLASM
Qualifications
1 586 (35.71%) Security Cleared
2 425 (25.90%) SC Cleared
3 193 (11.76%) Degree
4 163 (9.93%) DV Cleared
5 136 (8.29%) ITIL Certification
6 59 (3.60%) Cisco Certification
7 57 (3.47%) PMI Certification
8 56 (3.41%) Microsoft Certification
9 52 (3.17%) Computer Science Degree
10 49 (2.99%) PMP
11 45 (2.74%) Azure Certification
12 43 (2.62%) CCNP
13 35 (2.13%) CISSP
14 30 (1.83%) ITIL Foundation Certificate
15 21 (1.28%) TOGAF Certification
16 20 (1.22%) BPSS Clearance
17 19 (1.16%) AWS Certification
18 18 (1.10%) CISM
18 18 (1.10%) Master's Degree
19 17 (1.04%) CCNA
Quality Assurance & Compliance
1 138 (8.41%) SLA
2 57 (3.47%) ISO/IEC 27001
3 55 (3.35%) NIST
4 51 (3.11%) Data Quality
5 40 (2.44%) GDPR
6 29 (1.77%) QA
7 28 (1.71%) COBIT
7 28 (1.71%) NCSC
8 23 (1.40%) PMO
9 22 (1.34%) GRC
10 18 (1.10%) ISO/IEC 20000
11 17 (1.04%) Cyber Essentials
12 14 (0.85%) PCI DSS
13 10 (0.61%) Sarbanes-Oxley
14 8 (0.49%) Accessibility
14 8 (0.49%) Actionable Recommendations
15 7 (0.43%) Cyber Essentials PLUS
15 7 (0.43%) Government Security Classifications
15 7 (0.43%) ISO/IEC 42001
16 5 (0.30%) Def Stans
System Software
1 287 (17.49%) Active Directory
2 82 (5.00%) VMware Infrastructure
3 38 (2.32%) Docker
4 32 (1.95%) Hyper-V
5 25 (1.52%) Virtual Desktop
6 19 (1.16%) VMware ESXi
7 18 (1.10%) Oracle RAC
7 18 (1.10%) vSphere
8 12 (0.73%) Firmware
9 11 (0.67%) VMware NSX
10 9 (0.55%) Virtual Machines
11 5 (0.30%) NFS
12 4 (0.24%) Microsoft App-V
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) Job Entry Subsystem
13 3 (0.18%) PowerHA
13 3 (0.18%) XenDesktop
14 2 (0.12%) BitLocker
14 2 (0.12%) XenApp
Systems Management
1 114 (6.95%) Microsoft Intune
2 91 (5.55%) Terraform
3 73 (4.45%) Ansible
4 58 (3.53%) Kubernetes
4 58 (3.53%) SCCM
5 23 (1.40%) Grafana
6 21 (1.28%) Oracle RMAN
7 18 (1.10%) OPNET
8 17 (1.04%) Prometheus
9 16 (0.98%) Single Sign-On
10 15 (0.91%) Oracle Enterprise Manager
11 14 (0.85%) FortiGate
12 13 (0.79%) WSUS
13 12 (0.73%) SCOM
13 12 (0.73%) vCenter Server
14 10 (0.61%) Red Hat Satellite
15 9 (0.55%) CASB
15 9 (0.55%) Jamf Pro
16 8 (0.49%) vMotion
17 7 (0.43%) Nessus
Vendors
1 399 (24.31%) Microsoft
2 386 (23.52%) ServiceNow
3 133 (8.10%) VMware
4 84 (5.12%) Cisco
5 83 (5.06%) Remedy
6 79 (4.81%) Oracle
7 58 (3.53%) Splunk
8 42 (2.56%) Google
9 40 (2.44%) Citrix
10 36 (2.19%) Palo Alto
11 34 (2.07%) SAP
12 31 (1.89%) Fortinet
12 31 (1.89%) Red Hat
13 30 (1.83%) BMC
13 30 (1.83%) Dynatrace
14 28 (1.71%) Atlassian
14 28 (1.71%) SolarWinds
15 27 (1.65%) IBM
16 25 (1.52%) Salesforce
17 24 (1.46%) Juniper