Period
to 20 May 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 20 May 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
20 May 2019
Same period 2018 Same period 2017
Rank 42 39 33
Rank change year-on-year -3 -6 -8
Contract jobs citing ITIL 4,293 5,009 4,752
As % of all contract IT jobs advertised in England 5.16% 5.44% 5.66%
As % of the Processes & Methodologies category 5.91% 6.28% 6.63%
Number of daily rates quoted 2,699 3,085 2,947
England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £165 £160 £180
90th Percentile £600 £592 £575
UK median daily rate £418 £400 £400
% change year-on-year +4.38% - +6.67%
Number of hourly rates quoted 267 347 303
England median hourly rate £17.50 £15.00 £16.00
Median hourly rate % change year-on-year +16.67% -6.25% -5.44%
10th Percentile £11.25 £10.50 £10.50
90th Percentile £36.50 £40.00 £40.00
UK median hourly rate £17.25 £15.25 £16.00
% change year-on-year +13.11% -4.69% -5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 72,651 79,738 71,721
As % of all contract IT jobs advertised in England 87.26% 86.57% 85.41%
Number of daily rates quoted 48,395 52,966 47,262
England median daily rate £475 £463 £450
Median daily rate % change year-on-year +2.70% +2.78% +5.88%
10th Percentile £306 £300 £275
90th Percentile £650 £638 £625
UK median daily rate £475 £450 £438
% change year-on-year +5.56% +2.86% +2.94%
Number of hourly rates quoted 1,877 2,098 1,936
England median hourly rate £24.76 £22.00 £25.00
Median hourly rate % change year-on-year +12.52% -12.00% +8.70%
10th Percentile £11.85 £11.18 £11.41
90th Percentile £52.07 £50.00 £51.25
UK median hourly rate £24.91 £22.00 £25.00
% change year-on-year +13.23% -12.00% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 20 May 2019.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 20 May 2019.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 20 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 1,654 £475 +5.56% 71
South East -1 1,028 £395 -6.62% 48
North of England -10 633 £400 +6.67% 47
Midlands -10 395 £365 -6.41% 40
South West -2 337 £400 +13.48% 23
North West -3 322 £425 +6.25% 22
West Midlands -12 246 £388 -1.90% 27
East of England -15 234 £400 +26.98% 20
Yorkshire +1 219 £400 +6.67% 20
East Midlands +1 149 £323 -16.77% 13
North East -12 99 £400 +14.29% 5
ITIL
UK

For the 6 months to 20 May 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,287 (29.98%) Windows
2 1,123 (26.16%) Service Management
3 1,096 (25.53%) Microsoft
4 830 (19.33%) Active Directory
5 794 (18.50%) Finance
6 728 (16.96%) Agile Software Development
7 629 (14.65%) ITSM
8 601 (14.00%) Security Cleared
9 535 (12.46%) Service Delivery
10 517 (12.04%) ITIL V3
11 492 (11.46%) ITIL Certification
12 483 (11.25%) Office 365
13 478 (11.13%) VMware
14 472 (10.99%) PRINCE2
14 472 (10.99%) Microsoft Office
15 465 (10.83%) Change Management
16 460 (10.72%) Cisco
17 459 (10.69%) Project Management
18 458 (10.67%) Linux
19 457 (10.65%) Microsoft Azure
20 440 (10.25%) SC Cleared
21 434 (10.11%) Incident Management
22 433 (10.09%) Windows Server
23 427 (9.95%) Stakeholder Management
24 426 (9.92%) ServiceNow
25 420 (9.78%) Windows 10
26 396 (9.22%) SCCM
27 383 (8.92%) DevOps
28 371 (8.64%) Problem-Solving
29 370 (8.62%) Analytical Skills

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 192 (4.47%) MS Exchange
2 177 (4.12%) SharePoint
3 151 (3.52%) Skype for Business
4 95 (2.21%) IIS
5 76 (1.77%) Apache
6 62 (1.44%) Tomcat
7 59 (1.37%) Exchange Server 2010
8 50 (1.16%) Confluence
9 34 (0.79%) Exchange Server 2013
10 25 (0.58%) nginx
11 24 (0.56%) JBoss
12 23 (0.54%) IBM Notes
13 21 (0.49%) WebLogic
13 21 (0.49%) WebSphere
14 20 (0.47%) CMS
15 16 (0.37%) Exchange Server 2007
15 16 (0.37%) SharePoint 2013
16 15 (0.35%) BizTalk Server
16 15 (0.35%) Blackberry Enterprise Server
17 13 (0.30%) SAS
Applications
1 472 (10.99%) Microsoft Office
2 147 (3.42%) Microsoft Excel
3 104 (2.42%) Microsoft PowerPoint
4 79 (1.84%) MS Visio
5 67 (1.56%) Microsoft Project
6 6 (0.14%) Spreadsheet
7 3 (0.070%) InfoPath
8 2 (0.047%) AutoCAD
8 2 (0.047%) Windchill
9 1 (0.023%) Acrobat
9 1 (0.023%) Adobe Captivate
9 1 (0.023%) Mozilla Thunderbird
9 1 (0.023%) Open Workbench
9 1 (0.023%) Photoshop
9 1 (0.023%) SketchUp
9 1 (0.023%) S-PLUS
9 1 (0.023%) Stata
Business Applications
1 88 (2.05%) Remedy ITSM
2 46 (1.07%) Dynamics CRM
3 17 (0.40%) SAP BPC
4 12 (0.28%) Elite 3E
5 11 (0.26%) assyst
6 9 (0.21%) OpenText VIM for SAP
7 8 (0.19%) Oracle Retail
8 7 (0.16%) Dynamics NAV
8 7 (0.16%) Payment Gateway
8 7 (0.16%) SAP CO
8 7 (0.16%) SAP FI
8 7 (0.16%) SAP FI/CO
9 5 (0.12%) Oracle EBS
9 5 (0.12%) SAP MM
10 4 (0.093%) SAP ERP
11 3 (0.070%) Eikon
11 3 (0.070%) NetSuite
11 3 (0.070%) Oracle Financials
11 3 (0.070%) Remedy AR System
11 3 (0.070%) SAP Hybris
Cloud Services
1 483 (11.25%) Office 365
2 457 (10.65%) Microsoft Azure
3 359 (8.36%) Amazon AWS
4 113 (2.63%) PaaS
5 110 (2.56%) IaaS
6 85 (1.98%) SaaS
7 56 (1.30%) Datadog
8 46 (1.07%) Azure Active Directory
9 44 (1.02%) Virtual Private Cloud
10 37 (0.86%) Dynamics 365
11 36 (0.84%) Google Cloud Platform
12 25 (0.58%) GitHub
13 23 (0.54%) Amazon ELB
13 23 (0.54%) Power Platform
14 22 (0.51%) OneDrive
15 21 (0.49%) OpenShift
16 19 (0.44%) Cloud Computing
17 18 (0.42%) Serverless
18 17 (0.40%) Amazon EC2
19 13 (0.30%) Amazon S3
Communications & Networking
1 347 (8.08%) Firewall
2 291 (6.78%) DNS
3 260 (6.06%) LAN
4 259 (6.03%) WAN
5 216 (5.03%) DHCP
6 200 (4.66%) VPN
7 196 (4.57%) TCP/IP
8 137 (3.19%) Skype
9 136 (3.17%) SAN
10 117 (2.73%) Network Security
11 108 (2.52%) Internet
12 104 (2.42%) Wireless
13 84 (1.96%) Cisco Nexus
14 81 (1.89%) Cisco ASA
15 79 (1.84%) VoIP
16 69 (1.61%) VLAN
17 68 (1.58%) MPLS
18 64 (1.49%) BGP
19 63 (1.47%) Unified Communications
20 61 (1.42%) SSL
Database & Business Intelligence
1 210 (4.89%) SQL Server
2 60 (1.40%) Oracle Database
3 56 (1.30%) Relational Database
4 52 (1.21%) MySQL
5 42 (0.98%) SQL Server Integration Services
6 41 (0.96%) SQL Server Reporting Services
7 37 (0.86%) Big Data
8 33 (0.77%) Data Warehouse
9 32 (0.75%) PostgreSQL
10 28 (0.65%) Oracle Database 12c
11 23 (0.54%) Power BI
12 22 (0.51%) Hadoop
12 22 (0.51%) RDBMS
13 21 (0.49%) Amazon Redshift
14 20 (0.47%) SQL Server 2012
14 20 (0.47%) SQL Server 2016
15 19 (0.44%) SAP BW
16 18 (0.42%) BusinessObjects
16 18 (0.42%) DB2
17 17 (0.40%) SQL Server Analysis Services
Development Applications
1 167 (3.89%) JIRA
2 143 (3.33%) Jenkins
3 122 (2.84%) Git (software)
4 72 (1.68%) Sonatype Nexus
5 57 (1.33%) MSI
6 38 (0.89%) Team Foundation Server
7 33 (0.77%) GitLab
8 30 (0.70%) Bitbucket
9 28 (0.65%) Visual Studio
10 27 (0.63%) Selenium
11 18 (0.42%) SonarQube
12 16 (0.37%) Subversion
13 15 (0.35%) Maven
14 14 (0.33%) Artifactory
14 14 (0.33%) Visual Studio Team System
15 13 (0.30%) InstallShield
16 10 (0.23%) WinDbg
17 9 (0.21%) Atlassian Bamboo
17 9 (0.21%) Hudson
18 8 (0.19%) AdminStudio
General
1 794 (18.50%) Finance
2 255 (5.94%) Telecoms
3 203 (4.73%) Banking
4 136 (3.17%) Retail
5 99 (2.31%) Legal
6 89 (2.07%) Law
7 60 (1.40%) Investment Banking
8 41 (0.96%) Manufacturing
9 37 (0.86%) Billing
9 37 (0.86%) Financial Institution
10 34 (0.79%) Marketing
11 29 (0.68%) Back Office
11 29 (0.68%) Front Office
12 26 (0.61%) Military
13 22 (0.51%) Pharmaceutical
14 19 (0.44%) Automotive
15 18 (0.42%) Electronics
16 17 (0.40%) Local Government
17 16 (0.37%) Publishing
18 13 (0.30%) Advertising
Job Titles
1 880 (20.50%) Analyst
2 368 (8.57%) Architect
3 329 (7.66%) Service Manager
4 295 (6.87%) Service Analyst
5 242 (5.64%) Support Engineer
6 227 (5.29%) Project Manager
6 227 (5.29%) Support Analyst
7 219 (5.10%) Service Desk Analyst
8 196 (4.57%) Developer
9 180 (4.19%) Infrastructure Engineer
10 173 (4.03%) Consultant
11 165 (3.84%) IT Manager
12 154 (3.59%) Delivery Manager
13 151 (3.52%) Business Analyst
14 149 (3.47%) Desktop Support
15 141 (3.28%) Network Engineer
16 132 (3.07%) Administrator
17 127 (2.96%) IT Support
18 121 (2.82%) 2nd Line Support
19 113 (2.63%) IT Analyst
Libraries, Frameworks & Software Standards
1 154 (3.59%) Web Services
2 118 (2.75%) XML
3 106 (2.47%) HTML
4 84 (1.96%) Middleware
5 81 (1.89%) .NET
6 73 (1.70%) LDAP
7 65 (1.51%) CSS
8 48 (1.12%) REST
9 38 (0.89%) Software Packaging
10 32 (0.75%) SOAP
11 28 (0.65%) AngularJS
11 28 (0.65%) SAML
12 27 (0.63%) Ajax
13 22 (0.51%) JSON
14 20 (0.47%) XHTML
15 19 (0.44%) J2EE
15 19 (0.44%) SailPoint
16 18 (0.42%) .NET Framework
16 18 (0.42%) Twitter Bootstrap
17 17 (0.40%) Node.js
Miscellaneous
1 370 (8.62%) Analytical Skills
2 284 (6.62%) Data Centre
3 234 (5.45%) Management Information System
4 152 (3.54%) Self-Motivation
5 146 (3.40%) CMDB
6 93 (2.17%) User Experience
7 77 (1.79%) Public Cloud
8 70 (1.63%) NHS
9 64 (1.49%) Video Conferencing
10 63 (1.47%) Clustering
11 61 (1.42%) Blackberry
11 61 (1.42%) Driving Licence
12 51 (1.19%) PKI
13 50 (1.16%) Enterprise Software
14 45 (1.05%) Private Cloud
15 44 (1.02%) Mainframe
16 40 (0.93%) Fat Client
16 40 (0.93%) Thin Client
17 37 (0.86%) PMI
18 35 (0.82%) iPhone
Operating Systems
1 1,287 (29.98%) Windows
2 458 (10.67%) Linux
3 433 (10.09%) Windows Server
4 420 (9.78%) Windows 10
5 338 (7.87%) Windows 7
6 208 (4.85%) Windows Server 2012
7 206 (4.80%) Unix
8 168 (3.91%) Windows Server 2008
9 156 (3.63%) Red Hat Enterprise Linux
10 77 (1.79%) Android
11 54 (1.26%) Apple iOS
12 52 (1.21%) Windows Server 2003
13 43 (1.00%) AIX
14 42 (0.98%) Solaris
15 37 (0.86%) Windows 8
16 31 (0.72%) Mac OS
17 24 (0.56%) Windows XP
18 22 (0.51%) Ubuntu
19 21 (0.49%) Mac OS X
20 11 (0.26%) CentOS
Processes & Methodologies
1 1,123 (26.16%) Service Management
2 728 (16.96%) Agile Software Development
3 629 (14.65%) ITSM
4 535 (12.46%) Service Delivery
5 517 (12.04%) ITIL V3
6 472 (10.99%) PRINCE2
7 465 (10.83%) Change Management
8 459 (10.69%) Project Management
9 434 (10.11%) Incident Management
10 427 (9.95%) Stakeholder Management
11 383 (8.92%) DevOps
12 371 (8.64%) Problem-Solving
13 353 (8.22%) Problem Management
14 288 (6.71%) Migration
15 262 (6.10%) Configuration Management
16 257 (5.99%) Service Design
17 230 (5.36%) Infrastructure Engineering
18 182 (4.24%) Release Management
19 176 (4.10%) Continuous Improvement
20 170 (3.96%) Information Security
Programming Languages
1 351 (8.18%) SQL
2 343 (7.99%) PowerShell
3 163 (3.80%) Python
4 135 (3.14%) Java
5 132 (3.07%) JavaScript
6 88 (2.05%) Perl
7 73 (1.70%) C#
8 63 (1.47%) C
9 57 (1.33%) Shell Script
10 46 (1.07%) Bash Shell
11 45 (1.05%) VBScript
12 44 (1.02%) Ruby
13 38 (0.89%) VB
14 25 (0.58%) T-SQL
15 18 (0.42%) PHP
16 17 (0.40%) PL/SQL
17 13 (0.30%) ABAP
18 11 (0.26%) Natural
19 8 (0.19%) Scala
20 7 (0.16%) C++
Qualifications
1 601 (14.00%) Security Cleared
2 492 (11.46%) ITIL Certification
3 440 (10.25%) SC Cleared
4 352 (8.20%) Degree
5 303 (7.06%) Cisco Certification
6 263 (6.13%) Microsoft Certification
7 202 (4.71%) ITIL Foundation Certificate
8 177 (4.12%) CCNA
9 171 (3.98%) MCSE
10 164 (3.82%) CCNP
11 147 (3.42%) DV Cleared
12 99 (2.31%) MCSA
13 69 (1.61%) CISSP
14 68 (1.58%) PRINCE2 Practitioner
15 67 (1.56%) PMI Certification
16 62 (1.44%) MCP
17 60 (1.40%) RHCE
18 52 (1.21%) ISEB
19 47 (1.09%) Computer Science Degree
20 46 (1.07%) PMP
Quality Assurance & Compliance
1 351 (8.18%) SLA
2 105 (2.45%) ISO/IEC 27001
3 89 (2.07%) QA
4 86 (2.00%) COBIT
5 61 (1.42%) GDPR
6 57 (1.33%) PMO
7 54 (1.26%) PCI DSS
8 40 (0.93%) Sarbanes-Oxley
9 27 (0.63%) ISO/IEC 20000
10 25 (0.58%) Data Quality
11 14 (0.33%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 11 (0.26%) COSO
13 10 (0.23%) HL7
13 10 (0.23%) ISO 22301
13 10 (0.23%) ISO 9001
14 9 (0.21%) Cyber Essentials
15 8 (0.19%) HMG Security Policy Framework
15 8 (0.19%) JSP 440
16 7 (0.16%) Disclosure Scotland
17 6 (0.14%) ISO/IEC 27005
System Software
1 830 (19.33%) Active Directory
2 295 (6.87%) VMware Infrastructure
3 160 (3.73%) Hyper-V
4 123 (2.87%) XenApp
5 112 (2.61%) Microsoft App-V
6 109 (2.54%) VMware ESXi
7 96 (2.24%) XenDesktop
8 73 (1.70%) Docker
9 70 (1.63%) Virtual Machines
10 62 (1.44%) vSphere
11 50 (1.16%) Virtual Desktop
12 35 (0.82%) Oracle RAC
13 33 (0.77%) Virtual Servers
14 21 (0.49%) Citrix Hypervisor
15 20 (0.47%) Firmware
16 18 (0.42%) BitLocker
17 17 (0.40%) KVM
17 17 (0.40%) NFS
18 15 (0.35%) DFS Replication
19 12 (0.28%) Microsoft Virtual Server
Systems Management
1 396 (9.22%) SCCM
2 160 (3.73%) Ansible
3 155 (3.61%) Puppet
4 112 (2.61%) Opscode Chef
5 88 (2.05%) SCOM
5 88 (2.05%) Single Sign-On
6 48 (1.12%) WSUS
7 47 (1.09%) Kubernetes
8 44 (1.02%) Microsoft Intune
9 41 (0.96%) Terraform
10 38 (0.89%) vCenter Server
11 30 (0.70%) AirWatch
12 27 (0.63%) Forefront Identity Manager
13 26 (0.61%) Microsoft Clustering
14 25 (0.58%) Data Guard
14 25 (0.58%) SCVMM
15 24 (0.56%) Systems Management Server (SMS)
16 21 (0.49%) Cisco CUCM
17 19 (0.44%) SCOrch
18 18 (0.42%) Norton AntiVirus
Vendors
1 1,096 (25.53%) Microsoft
2 478 (11.13%) VMware
3 460 (10.72%) Cisco
4 426 (9.92%) ServiceNow
5 366 (8.53%) Citrix
6 279 (6.50%) Oracle
7 176 (4.10%) Red Hat
8 138 (3.21%) HP
8 138 (3.21%) Remedy
9 117 (2.73%) CheckPoint
10 105 (2.45%) Splunk
11 104 (2.42%) BMC
12 98 (2.28%) SAP
13 91 (2.12%) F5
14 73 (1.70%) Dell
15 71 (1.65%) IBM
16 65 (1.51%) Qualys
17 64 (1.49%) Apple
17 64 (1.49%) SolarWinds
18 63 (1.47%) Palo Alto