ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 15 March 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Mar 2026
Same period 2025 Same period 2024
Rank 52 43 36
Rank change year-on-year -9 -7 +8
Contract jobs citing ITIL 1,585 1,197 1,880
As % of all contract jobs in England 4.30% 4.81% 4.96%
As % of the Processes & Methodologies category 4.97% 5.31% 5.71%
Number of daily rates quoted 1,034 736 1,283
10th Percentile £213 £204 £208
25th Percentile £356 £283 £348
Median daily rate (50th Percentile) £495 £475 £500
Median % change year-on-year +4.21% -5.00% +5.26%
75th Percentile £600 £600 £594
90th Percentile £700 £688 £688
UK median daily rate £491 £475 £500
% change year-on-year +3.37% -5.00% +6.10%
Number of hourly rates quoted 100 54 141
10th Percentile £17.24 £15.13 £13.86
25th Percentile £18.50 £18.97 £14.16
Median hourly rate £28.19 £24.40 £17.50
Median % change year-on-year +15.53% +39.43% -2.78%
75th Percentile £60.00 £36.50 £25.00
90th Percentile £84.13 £67.97 £50.00
UK median hourly rate £23.21 £24.33 £17.14
% change year-on-year -4.62% +41.95% -6.08%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,916 22,554 32,925
As % of all contract IT jobs advertised in England 86.52% 90.61% 86.91%
Number of daily rates quoted 20,413 14,598 21,798
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £639 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,990 810 2,146
10th Percentile £15.31 £15.22 £13.00
25th Percentile £18.87 £21.00 £16.06
Median hourly rate £30.50 £34.06 £32.50
Median % change year-on-year -10.44% +4.78% -12.16%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.50 £70.00
UK median hourly rate £30.00 £32.50 £32.50
% change year-on-year -7.69% - -7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -41 456 £495 -4.44% 120
South East +3 373 £463 -0.54% 184
North of England -17 255 £494 +23.38% 111
South West +4 232 £575 +18.86% 47
Midlands -9 159 £425 -10.53% 73
North West -7 155 £563 +53.48% 62
West Midlands -13 122 £425 -10.53% 46
East of England -11 95 £450 +4.65% 46
Yorkshire -21 79 £450 +5.88% 36
East Midlands -16 37 £425 +32.81% 27
North East -6 21 £450 +38.46% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 91 (5.74%) Confluence
2 90 (5.68%) SharePoint
3 75 (4.73%) Microsoft Exchange
4 12 (0.76%) IIS
5 8 (0.50%) Apache
6 5 (0.32%) Mattermost
7 4 (0.25%) Adobe Experience Manager
8 3 (0.19%) CICS
8 3 (0.19%) Oracle Workflow
9 2 (0.13%) ArcGIS
9 2 (0.13%) CMS
9 2 (0.13%) Oracle Spatial
9 2 (0.13%) SAS
9 2 (0.13%) Skype for Business
10 1 (0.063%) Drupal
10 1 (0.063%) Mule
10 1 (0.063%) nginx
10 1 (0.063%) WebSphere
10 1 (0.063%) WebSphere Portal
10 1 (0.063%) WordPress
Applications
1 94 (5.93%) Microsoft Office
2 46 (2.90%) Microsoft Project
3 37 (2.33%) Microsoft Excel
4 17 (1.07%) Microsoft PowerPoint
5 13 (0.82%) MS Visio
6 5 (0.32%) Acrobat
7 3 (0.19%) Oracle Smart View
8 2 (0.13%) Chatbot
9 1 (0.063%) Spreadsheet
9 1 (0.063%) Trello
Business Applications
1 43 (2.71%) Remedy ITSM
2 24 (1.51%) Oracle EBS
3 7 (0.44%) Maximo
4 5 (0.32%) Dynamics CRM
4 5 (0.32%) SAP S/4HANA
5 4 (0.25%) assyst
5 4 (0.25%) Oracle General Ledger
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
5 4 (0.25%) Primavera
6 2 (0.13%) DELMIA
6 2 (0.13%) Kondor
6 2 (0.13%) Oracle Cash Management
6 2 (0.13%) Oracle EBS R12
6 2 (0.13%) SystmOne
7 1 (0.063%) iTrent
7 1 (0.063%) OPENHousing
7 1 (0.063%) Oracle Assets
7 1 (0.063%) Oracle FAH
7 1 (0.063%) Oracle Subledger Accounting
Cloud Services
1 362 (22.84%) Azure
2 222 (14.01%) Microsoft 365
3 198 (12.49%) AWS
4 112 (7.07%) Entra ID
5 94 (5.93%) GCP
6 63 (3.97%) Power Platform
7 56 (3.53%) Azure DevOps
8 51 (3.22%) SaaS
9 32 (2.02%) OneDrive
10 27 (1.70%) IaaS
11 26 (1.64%) PaaS
12 25 (1.58%) Google Workspace
13 24 (1.51%) GitHub
14 17 (1.07%) Azure Monitor
14 17 (1.07%) PowerApps
14 17 (1.07%) Serverless
15 16 (1.01%) Azure Sentinel
15 16 (1.01%) OpenShift
16 15 (0.95%) AWS CloudFormation
16 15 (0.95%) Datadog
Communications & Networking
1 134 (8.45%) Firewall
2 106 (6.69%) DNS
3 98 (6.18%) VPN
4 81 (5.11%) WAN
5 76 (4.79%) DHCP
6 75 (4.73%) LAN
7 57 (3.60%) TCP/IP
8 47 (2.97%) SD-WAN
9 43 (2.71%) Network Security
10 35 (2.21%) Wi-Fi
11 29 (1.83%) SAN
12 28 (1.77%) BGP
13 26 (1.64%) OSPF
14 20 (1.26%) VoIP
15 19 (1.20%) VLAN
16 17 (1.07%) BIG-IP
16 17 (1.07%) Wireless
17 15 (0.95%) SSL
18 14 (0.88%) MPLS
18 14 (0.88%) VXLAN
Database & Business Intelligence
1 46 (2.90%) Power BI
2 42 (2.65%) SQL Server
3 17 (1.07%) Tableau
4 13 (0.82%) Oracle Database
4 13 (0.82%) PostgreSQL
5 12 (0.76%) Amazon RDS
6 10 (0.63%) Data Warehouse
7 9 (0.57%) SQL Server Integration Services
8 7 (0.44%) Metadata
9 6 (0.38%) Oracle Reports
10 5 (0.32%) Azure SQL Database
10 5 (0.32%) MySQL
10 5 (0.32%) Oracle Database 12c
10 5 (0.32%) SQL Server Reporting Services
10 5 (0.32%) Star Schema
11 4 (0.25%) Amazon Aurora
11 4 (0.25%) Data Lake
11 4 (0.25%) Redis
12 3 (0.19%) DB2
12 3 (0.19%) SAP HANA
Development Applications
1 175 (11.04%) JIRA
2 23 (1.45%) Jenkins
3 21 (1.32%) Git
3 21 (1.32%) GitLab
4 5 (0.32%) MSI
5 4 (0.25%) Bitbucket
5 4 (0.25%) Maven
6 3 (0.19%) Atlassian Bamboo
6 3 (0.19%) Flyway
6 3 (0.19%) IBM UrbanCode
6 3 (0.19%) JMeter
6 3 (0.19%) Liquibase
6 3 (0.19%) MLflow
6 3 (0.19%) Rational DOORS
7 2 (0.13%) Chocolatey
7 2 (0.13%) git-flow
7 2 (0.13%) JUnit
7 2 (0.13%) Mockito
8 1 (0.063%) GCC
8 1 (0.063%) Oracle APEX
General
1 625 (39.43%) Social Skills
2 245 (15.46%) Analytical Skills
3 242 (15.27%) Finance
4 191 (12.05%) Public Sector
5 62 (3.91%) Military
6 61 (3.85%) Banking
7 54 (3.41%) Organisational Skills
8 51 (3.22%) Telecoms
9 50 (3.15%) Legal
10 43 (2.71%) Documentation Skills
11 39 (2.46%) Influencing Skills
12 28 (1.77%) Retail
13 24 (1.51%) Presentation Skills
14 21 (1.32%) Law
15 19 (1.20%) Aerospace
16 16 (1.01%) Local Government
17 14 (0.88%) Manufacturing
18 12 (0.76%) Inclusion and Diversity
19 11 (0.69%) Billing
19 11 (0.69%) Financial Institution
Job Titles
1 205 (12.93%) Analyst
2 190 (11.99%) Architect
3 188 (11.86%) Lead
4 132 (8.33%) Service Manager
5 103 (6.50%) Senior
6 87 (5.49%) IT Support
7 84 (5.30%) Support Engineer
8 78 (4.92%) Consultant
9 73 (4.61%) Service Analyst
10 57 (3.60%) IT Manager
11 56 (3.53%) Delivery Manager
12 51 (3.22%) Service Architect
13 49 (3.09%) Support Analyst
14 47 (2.97%) Service Desk Analyst
15 46 (2.90%) Infrastructure Engineer
16 43 (2.71%) IT Analyst
17 41 (2.59%) Transition Manager
18 39 (2.46%) Change Manager
18 39 (2.46%) IT Engineer
19 38 (2.40%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 68 (4.29%) REST
2 37 (2.33%) SOAP
3 21 (1.32%) .NET
4 18 (1.14%) LDAP
4 18 (1.14%) Middleware
5 15 (0.95%) CSS
5 15 (0.95%) Web Services
6 14 (0.88%) Oracle GoldenGate
7 13 (0.82%) 802.1X
8 10 (0.63%) AngularJS
8 10 (0.63%) ARM Templates
8 10 (0.63%) HTML
8 10 (0.63%) Oracle Fusion
9 9 (0.57%) Kafka
10 7 (0.44%) Elastic Stack
10 7 (0.44%) OAuth
11 6 (0.38%) Microsoft Graph
12 5 (0.32%) Ajax
12 5 (0.32%) RabbitMQ
12 5 (0.32%) Software Packaging
Miscellaneous
1 96 (6.06%) CMDB
2 84 (5.30%) Product Ownership
3 79 (4.98%) Onboarding
4 74 (4.67%) Data Centre
5 47 (2.97%) Management Information System
6 44 (2.78%) Virtual Team
7 40 (2.52%) Enterprise Software
8 37 (2.33%) Self-Motivation
9 32 (2.02%) PKI
10 30 (1.89%) Cloud Native
11 26 (1.64%) Analytical Mindset
12 22 (1.39%) Hybrid Cloud
12 22 (1.39%) Replication
13 19 (1.20%) Security Posture
14 17 (1.07%) Driving Licence
15 16 (1.01%) Mainframe
15 16 (1.01%) PMI
16 15 (0.95%) Clustering
17 14 (0.88%) NHS
18 13 (0.82%) Smartphone
Operating Systems
1 361 (22.78%) Windows
2 101 (6.37%) Windows 10
3 92 (5.80%) Linux
4 78 (4.92%) Windows Server
5 43 (2.71%) Unix
6 32 (2.02%) Android
7 30 (1.89%) Mac OS
8 27 (1.70%) Apple iOS
9 22 (1.39%) Red Hat Enterprise Linux
10 10 (0.63%) Windows Server 2012
11 9 (0.57%) Ubuntu
12 8 (0.50%) Windows Server 2016
13 6 (0.38%) zOS
14 5 (0.32%) AIX
14 5 (0.32%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.19%) Debian
16 3 (0.19%) VMS
17 2 (0.13%) OpenVMS
Processes & Methodologies
1 555 (35.02%) Service Management
2 466 (29.40%) ITSM
3 389 (24.54%) Agile
4 343 (21.64%) Problem-Solving
5 305 (19.24%) Change Management
6 288 (18.17%) Continuous Improvement
7 271 (17.10%) Stakeholder Management
8 264 (16.66%) Service Delivery
9 202 (12.74%) Stakeholder Engagement
10 189 (11.92%) DevOps
11 177 (11.17%) Customer Service
12 167 (10.54%) Roadmaps
13 140 (8.83%) Service Design
14 139 (8.77%) Problem Management
15 130 (8.20%) Project Management
16 129 (8.14%) Incident Management
17 127 (8.01%) Migration
18 119 (7.51%) Project Delivery
19 110 (6.94%) TOGAF
20 102 (6.44%) Root Cause Analysis
Programming Languages
1 144 (9.09%) PowerShell
2 91 (5.74%) SQL
3 85 (5.36%) Python
4 42 (2.65%) JavaScript
5 28 (1.77%) Bash
6 24 (1.51%) Shell Script
7 20 (1.26%) Java
8 15 (0.95%) Korn
9 13 (0.82%) Bicep
9 13 (0.82%) Perl
10 12 (0.76%) C#
11 6 (0.38%) Groovy
11 6 (0.38%) JCL
11 6 (0.38%) PL/SQL
11 6 (0.38%) REXX
12 4 (0.25%) VBScript
13 3 (0.19%) Assembly Language
13 3 (0.19%) COBOL
13 3 (0.19%) HLASM
13 3 (0.19%) T-SQL
Qualifications
1 555 (35.02%) Security Cleared
2 408 (25.74%) SC Cleared
3 232 (14.64%) Degree
4 148 (9.34%) ITIL Certification
5 139 (8.77%) DV Cleared
6 68 (4.29%) Microsoft Certification
7 55 (3.47%) PMI Certification
8 52 (3.28%) Cisco Certification
9 50 (3.15%) Computer Science Degree
10 46 (2.90%) PMP
11 45 (2.84%) Azure Certification
12 38 (2.40%) CCNP
13 37 (2.33%) TOGAF Certification
14 35 (2.21%) CISSP
14 35 (2.21%) ITIL Foundation Certificate
15 31 (1.96%) ISEB
16 27 (1.70%) PRINCE2 Practitioner
17 23 (1.45%) AWS Certification
18 22 (1.39%) MCSE
19 19 (1.20%) A+ Certification
Quality Assurance & Compliance
1 126 (7.95%) SLA
2 71 (4.48%) ISO/IEC 27001
3 50 (3.15%) NIST
4 47 (2.97%) GDPR
5 46 (2.90%) COBIT
6 36 (2.27%) Data Quality
7 29 (1.83%) QA
8 25 (1.58%) GRC
9 18 (1.14%) NCSC
10 17 (1.07%) Cyber Essentials
10 17 (1.07%) ISO/IEC 20000
11 16 (1.01%) PCI DSS
11 16 (1.01%) PMO
12 14 (0.88%) Sarbanes-Oxley
13 10 (0.63%) JSP 440
14 9 (0.57%) Accessibility
15 8 (0.50%) Actionable Recommendations
15 8 (0.50%) HMG Security Policy Framework
16 7 (0.44%) ISO 22301
16 7 (0.44%) NIST 800
System Software
1 277 (17.48%) Active Directory
2 67 (4.23%) VMware Infrastructure
3 29 (1.83%) Docker
3 29 (1.83%) Hyper-V
4 25 (1.58%) Virtual Desktop
5 14 (0.88%) Oracle RAC
6 13 (0.82%) Firmware
7 12 (0.76%) vSphere
8 8 (0.50%) VMware NSX
9 6 (0.38%) VMware ESXi
10 5 (0.32%) Microsoft App-V
11 4 (0.25%) Virtual Machines
12 3 (0.19%) BitLocker
12 3 (0.19%) DFS Replication
12 3 (0.19%) Job Entry Subsystem
12 3 (0.19%) PowerHA
13 2 (0.13%) Microsoft Virtual Server
13 2 (0.13%) NFS
13 2 (0.13%) XenApp
13 2 (0.13%) XenDesktop
Systems Management
1 112 (7.07%) Microsoft Intune
2 82 (5.17%) Terraform
3 75 (4.73%) SCCM
4 71 (4.48%) Ansible
5 56 (3.53%) Kubernetes
6 30 (1.89%) OPNET
7 20 (1.26%) Grafana
8 18 (1.14%) SCOM
9 15 (0.95%) FortiGate
10 14 (0.88%) Oracle Enterprise Manager
10 14 (0.88%) Oracle RMAN
10 14 (0.88%) Prometheus
11 13 (0.82%) Red Hat Satellite
11 13 (0.82%) Single Sign-On
12 12 (0.76%) WSUS
13 9 (0.57%) Nessus
14 8 (0.50%) CASB
14 8 (0.50%) vCenter Server
15 6 (0.38%) Jamf Pro
16 5 (0.32%) vRealize
Vendors
1 361 (22.78%) Microsoft
2 346 (21.83%) ServiceNow
3 117 (7.38%) VMware
4 93 (5.87%) Remedy
5 75 (4.73%) Cisco
6 72 (4.54%) Oracle
7 59 (3.72%) Google
8 54 (3.41%) Atlassian
9 50 (3.15%) Splunk
10 40 (2.52%) Citrix
11 33 (2.08%) Fortinet
11 33 (2.08%) Red Hat
12 32 (2.02%) Palo Alto
13 30 (1.89%) IBM
14 29 (1.83%) SolarWinds
15 27 (1.70%) Salesforce
16 26 (1.64%) F5
16 26 (1.64%) SAP
17 25 (1.58%) BMC
18 24 (1.51%) Juniper