ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 9 March 2026, with comparisons to the same periods in the previous two years.

6 months to
9 Mar 2026
Same period 2025 Same period 2024
Rank 54 42 36
Rank change year-on-year -12 -6 +8
Contract jobs citing ITIL 1,549 1,206 1,906
As % of all contract jobs in England 4.30% 4.84% 5.01%
As % of the Processes & Methodologies category 4.96% 5.35% 5.76%
Number of daily rates quoted 1,009 734 1,292
10th Percentile £206 £204 £208
25th Percentile £350 £300 £350
Median daily rate (50th Percentile) £493 £475 £500
Median % change year-on-year +3.68% -5.00% +5.26%
75th Percentile £600 £600 £600
90th Percentile £705 £688 £688
UK median daily rate £488 £475 £500
% change year-on-year +2.63% -5.00% +6.47%
Number of hourly rates quoted 100 51 145
10th Percentile £17.24 £15.44 £13.59
25th Percentile £18.50 £18.57 £14.16
Median hourly rate £31.05 £23.80 £17.50
Median % change year-on-year +30.46% +36.00% -
75th Percentile £60.00 £36.00 £25.00
90th Percentile £84.13 £68.18 £52.25
UK median hourly rate £26.33 £23.80 £17.14
% change year-on-year +10.61% +38.86% -2.06%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,205 22,550 33,099
As % of all contract IT jobs advertised in England 86.68% 90.54% 86.94%
Number of daily rates quoted 19,990 14,548 21,873
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,928 809 2,164
10th Percentile £15.25 £15.26 £13.02
25th Percentile £18.80 £21.00 £16.06
Median hourly rate £30.00 £34.50 £32.50
Median % change year-on-year -13.04% +6.15% -7.22%
75th Percentile £65.00 £65.00 £58.53
90th Percentile £74.26 £76.44 £71.83
UK median hourly rate £29.00 £32.50 £32.50
% change year-on-year -10.77% - -7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 9 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 9 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 9 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 445 £480 -7.69% 109
South East +1 354 £475 +2.70% 221
North of England -17 251 £494 +23.38% 119
South West +4 234 £575 +15.00% 55
Midlands -16 158 £415 -7.78% 93
North West -4 154 £563 +50.00% 69
West Midlands -10 121 £415 -12.63% 55
East of England -12 94 £363 -15.70% 51
Yorkshire -26 77 £450 +5.88% 36
East Midlands -19 37 £425 +32.81% 37
North East -7 20 £450 +35.34% 14
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 88 (5.68%) Confluence
2 87 (5.62%) SharePoint
3 74 (4.78%) Microsoft Exchange
4 11 (0.71%) IIS
5 8 (0.52%) Apache
6 7 (0.45%) Mattermost
7 5 (0.32%) Skype for Business
8 4 (0.26%) Adobe Experience Manager
9 3 (0.19%) CICS
10 2 (0.13%) ArcGIS
10 2 (0.13%) CMS
10 2 (0.13%) Oracle Spatial
10 2 (0.13%) Oracle Workflow
10 2 (0.13%) SAS
11 1 (0.065%) Drupal
11 1 (0.065%) Exchange Server 2013
11 1 (0.065%) Mule
11 1 (0.065%) nginx
11 1 (0.065%) Oracle Application Server
11 1 (0.065%) WordPress
Applications
1 98 (6.33%) Microsoft Office
2 40 (2.58%) Microsoft Project
3 35 (2.26%) Microsoft Excel
4 17 (1.10%) Microsoft PowerPoint
5 14 (0.90%) MS Visio
6 5 (0.32%) Acrobat
7 3 (0.19%) Oracle Smart View
8 2 (0.13%) Chatbot
9 1 (0.065%) Spreadsheet
9 1 (0.065%) Trello
Business Applications
1 44 (2.84%) Remedy ITSM
2 24 (1.55%) Oracle EBS
3 7 (0.45%) Maximo
4 5 (0.32%) Dynamics CRM
4 5 (0.32%) SAP S/4HANA
5 4 (0.26%) assyst
5 4 (0.26%) Oracle General Ledger
5 4 (0.26%) Oracle Payables
5 4 (0.26%) Oracle Receivables
6 2 (0.13%) DELMIA
6 2 (0.13%) Kondor
6 2 (0.13%) Oracle Cash Management
6 2 (0.13%) Oracle EBS R12
6 2 (0.13%) Primavera
6 2 (0.13%) SystmOne
7 1 (0.065%) OPENHousing
7 1 (0.065%) Oracle Assets
7 1 (0.065%) Oracle FAH
7 1 (0.065%) Oracle Subledger Accounting
7 1 (0.065%) Salesforce CRM
Cloud Services
1 350 (22.60%) Azure
2 223 (14.40%) Microsoft 365
3 188 (12.14%) AWS
4 105 (6.78%) Entra ID
5 93 (6.00%) GCP
6 56 (3.62%) Power Platform
7 53 (3.42%) Azure DevOps
8 49 (3.16%) SaaS
9 32 (2.07%) OneDrive
10 25 (1.61%) IaaS
11 24 (1.55%) Google Workspace
12 23 (1.48%) PaaS
13 21 (1.36%) GitHub
14 17 (1.10%) PowerApps
15 16 (1.03%) Azure Monitor
15 16 (1.03%) OpenShift
16 15 (0.97%) AWS CloudFormation
16 15 (0.97%) Serverless
17 14 (0.90%) Azure Sentinel
17 14 (0.90%) Datadog
Communications & Networking
1 121 (7.81%) Firewall
2 103 (6.65%) DNS
3 98 (6.33%) VPN
4 76 (4.91%) DHCP
5 71 (4.58%) WAN
6 65 (4.20%) LAN
7 53 (3.42%) TCP/IP
8 41 (2.65%) SD-WAN
9 35 (2.26%) Network Security
10 34 (2.19%) Wi-Fi
11 25 (1.61%) SAN
12 22 (1.42%) BGP
13 20 (1.29%) OSPF
13 20 (1.29%) VoIP
14 19 (1.23%) VLAN
15 13 (0.84%) BIG-IP
15 13 (0.84%) SSL
15 13 (0.84%) VXLAN
15 13 (0.84%) Wireless
16 12 (0.77%) MPLS
Database & Business Intelligence
1 40 (2.58%) Power BI
2 38 (2.45%) SQL Server
3 17 (1.10%) Tableau
4 12 (0.77%) Oracle Database
4 12 (0.77%) PostgreSQL
5 10 (0.65%) Amazon RDS
6 9 (0.58%) Data Warehouse
7 8 (0.52%) SQL Server Integration Services
8 6 (0.39%) Metadata
9 5 (0.32%) Azure SQL Database
9 5 (0.32%) MySQL
9 5 (0.32%) Oracle Reports
9 5 (0.32%) Star Schema
10 4 (0.26%) Data Lake
10 4 (0.26%) Oracle Database 12c
10 4 (0.26%) SQL Server Reporting Services
11 3 (0.19%) Amazon Aurora
11 3 (0.19%) Oracle BI Publisher
11 3 (0.19%) Redis
11 3 (0.19%) Relational Database
Development Applications
1 165 (10.65%) JIRA
2 19 (1.23%) Git
2 19 (1.23%) Jenkins
3 17 (1.10%) GitLab
4 4 (0.26%) Bitbucket
4 4 (0.26%) Maven
5 3 (0.19%) Atlassian Bamboo
5 3 (0.19%) IBM UrbanCode
5 3 (0.19%) JMeter
5 3 (0.19%) Liquibase
5 3 (0.19%) MSI
5 3 (0.19%) Rational DOORS
6 2 (0.13%) Chocolatey
6 2 (0.13%) Flyway
6 2 (0.13%) git-flow
6 2 (0.13%) JUnit
6 2 (0.13%) MLflow
6 2 (0.13%) Mockito
7 1 (0.065%) Oracle Forms
7 1 (0.065%) Visual Studio
General
1 627 (40.48%) Social Skills
2 239 (15.43%) Analytical Skills
3 238 (15.36%) Finance
4 189 (12.20%) Public Sector
5 63 (4.07%) Military
6 60 (3.87%) Banking
7 58 (3.74%) Organisational Skills
8 48 (3.10%) Legal
8 48 (3.10%) Telecoms
9 44 (2.84%) Documentation Skills
10 38 (2.45%) Influencing Skills
11 27 (1.74%) Retail
12 25 (1.61%) Presentation Skills
13 22 (1.42%) Law
14 18 (1.16%) Aerospace
15 15 (0.97%) Local Government
16 14 (0.90%) Manufacturing
17 12 (0.77%) Inclusion and Diversity
18 11 (0.71%) Financial Institution
19 10 (0.65%) Publishing
Job Titles
1 211 (13.62%) Analyst
2 189 (12.20%) Lead
3 182 (11.75%) Architect
4 131 (8.46%) Service Manager
5 92 (5.94%) Senior
6 90 (5.81%) IT Support
7 84 (5.42%) Support Engineer
8 75 (4.84%) Consultant
9 73 (4.71%) Service Analyst
10 56 (3.62%) IT Manager
10 56 (3.62%) Support Analyst
11 51 (3.29%) Delivery Manager
12 49 (3.16%) Service Architect
13 47 (3.03%) Service Desk Analyst
14 46 (2.97%) IT Analyst
15 45 (2.91%) Infrastructure Engineer
16 43 (2.78%) Transition Manager
17 40 (2.58%) IT Engineer
17 40 (2.58%) Service Transition Manager
18 39 (2.52%) Change Manager
Libraries, Frameworks & Software Standards
1 64 (4.13%) REST
2 35 (2.26%) SOAP
3 21 (1.36%) .NET
4 18 (1.16%) LDAP
5 17 (1.10%) Middleware
6 15 (0.97%) CSS
7 13 (0.84%) Oracle GoldenGate
8 12 (0.77%) 802.1X
9 11 (0.71%) Web Services
10 10 (0.65%) AngularJS
10 10 (0.65%) ARM Templates
10 10 (0.65%) HTML
11 8 (0.52%) Oracle Fusion
12 7 (0.45%) Kafka
12 7 (0.45%) OAuth
13 6 (0.39%) Elastic Stack
14 5 (0.32%) Ajax
14 5 (0.32%) Microsoft Graph
15 4 (0.26%) Software Packaging
15 4 (0.26%) Spring MVC
Miscellaneous
1 88 (5.68%) CMDB
2 76 (4.91%) Product Ownership
3 72 (4.65%) Onboarding
4 68 (4.39%) Data Centre
5 47 (3.03%) Management Information System
6 42 (2.71%) Virtual Team
7 38 (2.45%) Enterprise Software
8 37 (2.39%) Self-Motivation
9 30 (1.94%) Cloud Native
9 30 (1.94%) PKI
10 23 (1.48%) Analytical Mindset
11 22 (1.42%) Hybrid Cloud
12 18 (1.16%) Driving Licence
12 18 (1.16%) Replication
13 17 (1.10%) Security Posture
14 16 (1.03%) Mainframe
15 15 (0.97%) PMI
16 14 (0.90%) NHS
17 13 (0.84%) Smartphone
18 12 (0.77%) Video Conferencing
Operating Systems
1 358 (23.11%) Windows
2 103 (6.65%) Windows 10
3 89 (5.75%) Linux
4 76 (4.91%) Windows Server
5 40 (2.58%) Unix
6 32 (2.07%) Android
7 30 (1.94%) Mac OS
8 28 (1.81%) Apple iOS
9 21 (1.36%) Red Hat Enterprise Linux
10 9 (0.58%) Ubuntu
10 9 (0.58%) Windows Server 2012
11 8 (0.52%) Windows Server 2016
12 6 (0.39%) zOS
13 5 (0.32%) Windows Server 2019
14 4 (0.26%) AIX
14 4 (0.26%) CentOS
14 4 (0.26%) Windows Server 2003
15 3 (0.19%) Debian
15 3 (0.19%) VMS
16 2 (0.13%) OpenVMS
Processes & Methodologies
1 545 (35.18%) Service Management
2 455 (29.37%) ITSM
3 374 (24.14%) Agile
4 341 (22.01%) Problem-Solving
5 301 (19.43%) Change Management
6 279 (18.01%) Continuous Improvement
7 262 (16.91%) Service Delivery
8 256 (16.53%) Stakeholder Management
9 201 (12.98%) Stakeholder Engagement
10 186 (12.01%) Customer Service
11 182 (11.75%) DevOps
12 157 (10.14%) Roadmaps
13 144 (9.30%) Problem Management
14 139 (8.97%) Service Design
15 128 (8.26%) Incident Management
16 125 (8.07%) Project Management
17 120 (7.75%) Migration
18 117 (7.55%) Project Delivery
19 110 (7.10%) TOGAF
20 97 (6.26%) Root Cause Analysis
Programming Languages
1 142 (9.17%) PowerShell
2 86 (5.55%) SQL
3 81 (5.23%) Python
4 42 (2.71%) JavaScript
5 26 (1.68%) Bash
6 23 (1.48%) Shell Script
7 20 (1.29%) Java
8 14 (0.90%) Korn
9 12 (0.77%) Bicep
10 11 (0.71%) C#
10 11 (0.71%) Perl
11 6 (0.39%) JCL
11 6 (0.39%) REXX
12 5 (0.32%) Groovy
12 5 (0.32%) PL/SQL
13 3 (0.19%) Apex Code
13 3 (0.19%) Assembly Language
13 3 (0.19%) COBOL
13 3 (0.19%) HLASM
13 3 (0.19%) T-SQL
Qualifications
1 532 (34.34%) Security Cleared
2 391 (25.24%) SC Cleared
3 225 (14.53%) Degree
4 149 (9.62%) ITIL Certification
5 133 (8.59%) DV Cleared
6 73 (4.71%) Microsoft Certification
7 50 (3.23%) PMI Certification
8 49 (3.16%) Cisco Certification
8 49 (3.16%) Computer Science Degree
9 43 (2.78%) Azure Certification
10 41 (2.65%) PMP
11 37 (2.39%) TOGAF Certification
12 36 (2.32%) CCNP
13 34 (2.19%) CISSP
13 34 (2.19%) ITIL Foundation Certificate
14 31 (2.00%) ISEB
15 26 (1.68%) PRINCE2 Practitioner
16 23 (1.48%) AWS Certification
17 22 (1.42%) MCSE
18 20 (1.29%) A+ Certification
Quality Assurance & Compliance
1 123 (7.94%) SLA
2 68 (4.39%) ISO/IEC 27001
3 48 (3.10%) NIST
4 47 (3.03%) GDPR
5 46 (2.97%) COBIT
6 32 (2.07%) Data Quality
7 28 (1.81%) QA
8 24 (1.55%) GRC
9 18 (1.16%) NCSC
10 17 (1.10%) Cyber Essentials
11 16 (1.03%) ISO/IEC 20000
11 16 (1.03%) PCI DSS
12 14 (0.90%) Sarbanes-Oxley
13 13 (0.84%) PMO
14 10 (0.65%) Accessibility
14 10 (0.65%) JSP 440
15 8 (0.52%) Actionable Recommendations
15 8 (0.52%) HMG Security Policy Framework
16 7 (0.45%) ISO 22301
16 7 (0.45%) NIST 800
System Software
1 275 (17.75%) Active Directory
2 62 (4.00%) VMware Infrastructure
3 28 (1.81%) Hyper-V
4 27 (1.74%) Docker
5 25 (1.61%) Virtual Desktop
6 13 (0.84%) Oracle RAC
7 12 (0.77%) Firmware
7 12 (0.77%) vSphere
8 7 (0.45%) VMware NSX
9 5 (0.32%) VMware ESXi
10 4 (0.26%) Virtual Machines
11 3 (0.19%) BitLocker
11 3 (0.19%) DFS Replication
11 3 (0.19%) Job Entry Subsystem
11 3 (0.19%) Microsoft App-V
12 2 (0.13%) Microsoft Virtual Server
12 2 (0.13%) NFS
12 2 (0.13%) PowerHA
12 2 (0.13%) XenApp
12 2 (0.13%) XenDesktop
Systems Management
1 107 (6.91%) Microsoft Intune
2 79 (5.10%) Terraform
3 77 (4.97%) SCCM
4 69 (4.45%) Ansible
5 53 (3.42%) Kubernetes
6 30 (1.94%) OPNET
7 21 (1.36%) SCOM
8 19 (1.23%) Grafana
9 14 (0.90%) FortiGate
10 13 (0.84%) Oracle Enterprise Manager
10 13 (0.84%) Oracle RMAN
10 13 (0.84%) Prometheus
10 13 (0.84%) Red Hat Satellite
11 12 (0.77%) WSUS
12 11 (0.71%) Single Sign-On
13 9 (0.58%) Nessus
14 8 (0.52%) CASB
14 8 (0.52%) vCenter Server
15 6 (0.39%) Jamf Pro
16 5 (0.32%) vRealize
Vendors
1 364 (23.50%) Microsoft
2 332 (21.43%) ServiceNow
3 110 (7.10%) VMware
4 95 (6.13%) Remedy
5 71 (4.58%) Cisco
6 66 (4.26%) Oracle
7 58 (3.74%) Google
8 53 (3.42%) Atlassian
9 52 (3.36%) Splunk
10 38 (2.45%) Citrix
11 32 (2.07%) Fortinet
11 32 (2.07%) Red Hat
12 28 (1.81%) IBM
12 28 (1.81%) Palo Alto
12 28 (1.81%) Salesforce
12 28 (1.81%) SolarWinds
13 26 (1.68%) SAP
14 23 (1.48%) BMC
14 23 (1.48%) F5
15 22 (1.42%) Juniper