ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 8 November 2025, with comparisons to the same periods in the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 52 43 37
Rank change year-on-year -9 -6 +11
Contract jobs citing ITIL 1,387 1,345 2,065
As % of all contract jobs in England 4.66% 4.32% 5.17%
As % of the Processes & Methodologies category 5.15% 4.98% 5.82%
Number of daily rates quoted 873 812 1,410
10th Percentile £200 £203 £207
25th Percentile £306 £325 £325
Median daily rate (50th Percentile) £465 £475 £498
Median % change year-on-year -2.11% -4.52% +4.74%
75th Percentile £575 £589 £600
90th Percentile £658 £688 £700
UK median daily rate £465 £465 £490
% change year-on-year - -5.10% +3.16%
Number of hourly rates quoted 117 49 111
10th Percentile £16.43 £19.68 £13.41
25th Percentile £18.87 £22.25 £14.16
Median hourly rate £29.60 £27.50 £17.14
Median % change year-on-year +7.64% +60.44% +10.58%
75th Percentile £45.46 £50.00 £30.00
90th Percentile £60.00 £68.95 £65.00
UK median hourly rate £28.50 £27.50 £17.32
% change year-on-year +3.64% +58.78% +11.74%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 26,934 26,984 35,457
As % of all contract IT jobs advertised in England 90.48% 86.62% 88.75%
Number of daily rates quoted 17,108 16,470 24,373
10th Percentile £298 £313 £313
25th Percentile £405 £416 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.69% -2.91%
Number of hourly rates quoted 1,747 976 1,492
10th Percentile £14.69 £15.00 £14.25
25th Percentile £17.74 £20.00 £19.06
Median hourly rate £25.15 £37.00 £44.50
Median % change year-on-year -32.03% -16.85% +27.14%
75th Percentile £45.46 £65.00 £65.00
90th Percentile £67.35 £74.00 £77.50
UK median hourly rate £25.15 £35.00 £43.79
% change year-on-year -28.14% -20.08% +25.12%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 8 November 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 8 November 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -38 402 £475 - 604
South East +9 306 £483 +1.05% 712
North of England +7 261 £400 -11.11% 256
South West +13 182 £500 - 141
North West +16 165 £450 +5.88% 148
Midlands -1 156 £425 -5.56% 172
West Midlands -3 127 £413 -8.33% 89
Yorkshire -6 90 £350 -26.32% 71
East of England -5 67 £400 - 129
East Midlands -9 29 £444 -9.03% 77
North East -21 6 £398 -35.63% 38
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 131 (9.44%) SharePoint
2 95 (6.85%) Microsoft Exchange
3 68 (4.90%) Confluence
4 41 (2.96%) Skype for Business
5 17 (1.23%) Exchange Server 2013
6 16 (1.15%) Mattermost
7 14 (1.01%) IIS
8 10 (0.72%) Exchange Server 2003
8 10 (0.72%) Exchange Server 2007
8 10 (0.72%) Exchange Server 2010
8 10 (0.72%) Office Communications Server
8 10 (0.72%) SharePoint Server
9 5 (0.36%) Mule
10 4 (0.29%) CICS
10 4 (0.29%) Oracle Self-Service HR
10 4 (0.29%) Oracle Workflow
11 3 (0.22%) Apache
11 3 (0.22%) Tomcat
12 2 (0.14%) Apache Airflow
12 2 (0.14%) Camunda
Applications
1 149 (10.74%) Microsoft Office
2 69 (4.97%) Microsoft Excel
3 39 (2.81%) Microsoft PowerPoint
4 33 (2.38%) MS Visio
5 6 (0.43%) Microsoft Project
6 3 (0.22%) Oracle Smart View
7 1 (0.072%) Acrobat
7 1 (0.072%) Adobe Illustrator
7 1 (0.072%) Chatbot
7 1 (0.072%) InDesign
7 1 (0.072%) Photoshop
7 1 (0.072%) ProjectWise
7 1 (0.072%) Spreadsheet
Business Applications
1 51 (3.68%) Remedy ITSM
2 18 (1.30%) Oracle EBS
3 9 (0.65%) Dynamics CRM
4 8 (0.58%) SAP S/4HANA
5 7 (0.50%) assyst
6 5 (0.36%) Oracle EBS R12
6 5 (0.36%) Salesforce CRM
7 4 (0.29%) Oracle General Ledger
7 4 (0.29%) Oracle HRMS
7 4 (0.29%) Workday HCM
8 3 (0.22%) Kondor
8 3 (0.22%) Maximo
9 2 (0.14%) Oracle Assets
9 2 (0.14%) Oracle ERP
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle iProcurement
9 2 (0.14%) Oracle Payables
9 2 (0.14%) Oracle Receivables
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
Cloud Services
1 249 (17.95%) Azure
2 244 (17.59%) Microsoft 365
3 111 (8.00%) AWS
4 85 (6.13%) Entra ID
5 47 (3.39%) OneDrive
6 42 (3.03%) Power Platform
6 42 (3.03%) SaaS
7 40 (2.88%) GCP
8 31 (2.24%) Azure DevOps
9 17 (1.23%) PowerApps
10 16 (1.15%) PaaS
11 13 (0.94%) Azure Sentinel
12 12 (0.87%) Dynamics 365
13 11 (0.79%) GitHub
14 10 (0.72%) IaaS
14 10 (0.72%) OCI
15 8 (0.58%) Azure ExpressRoute
15 8 (0.58%) Microsoft Copilot
15 8 (0.58%) Microsoft Purview
15 8 (0.58%) Miro
Communications & Networking
1 121 (8.72%) DNS
2 107 (7.71%) Firewall
3 97 (6.99%) DHCP
4 95 (6.85%) VPN
5 64 (4.61%) TCP/IP
6 54 (3.89%) WAN
7 40 (2.88%) LAN
8 38 (2.74%) SAN
9 35 (2.52%) Skype
10 31 (2.24%) SD-WAN
10 31 (2.24%) Wireless
11 25 (1.80%) Wi-Fi
12 24 (1.73%) Network Security
13 21 (1.51%) VLAN
14 19 (1.37%) VoIP
15 17 (1.23%) BGP
15 17 (1.23%) OSPF
16 16 (1.15%) Unified Communications
17 15 (1.08%) MPLS
18 13 (0.94%) SSH
Database & Business Intelligence
1 33 (2.38%) Power BI
2 21 (1.51%) SQL Server
3 11 (0.79%) PostgreSQL
4 10 (0.72%) Metadata
5 9 (0.65%) Relational Database
5 9 (0.65%) Tableau
6 7 (0.50%) Data Warehouse
6 7 (0.50%) Oracle Database
7 5 (0.36%) Oracle Reports
8 4 (0.29%) Amazon Aurora
8 4 (0.29%) Amazon RDS
8 4 (0.29%) Data Mining
8 4 (0.29%) DB2
8 4 (0.29%) MySQL
8 4 (0.29%) SQL Server Reporting Services
9 3 (0.22%) Electronic Patient Records
9 3 (0.22%) OLTP
9 3 (0.22%) Oracle Exadata
9 3 (0.22%) Redis
10 2 (0.14%) RDBMS
Development Applications
1 128 (9.23%) JIRA
2 15 (1.08%) Jenkins
3 12 (0.87%) Git
4 7 (0.50%) Bitbucket
4 7 (0.50%) MSI
4 7 (0.50%) Postman
4 7 (0.50%) Sonatype Nexus
5 6 (0.43%) GitLab
6 5 (0.36%) AdminStudio
6 5 (0.36%) Rational DOORS
7 3 (0.22%) Liquibase
8 2 (0.14%) InstallShield
8 2 (0.14%) JUnit
8 2 (0.14%) Mockito
9 1 (0.072%) Dreamweaver
9 1 (0.072%) Eclipse
9 1 (0.072%) GCC
9 1 (0.072%) Selenium
9 1 (0.072%) SoapUI
9 1 (0.072%) Team Foundation Server
General
1 644 (46.43%) Social Skills
2 281 (20.26%) Finance
3 234 (16.87%) Analytical Skills
4 169 (12.18%) Public Sector
5 73 (5.26%) Banking
6 55 (3.97%) Telecoms
7 50 (3.60%) Documentation Skills
8 45 (3.24%) Organisational Skills
9 38 (2.74%) Military
10 34 (2.45%) Legal
11 31 (2.24%) Presentation Skills
12 30 (2.16%) Manufacturing
13 29 (2.09%) Influencing Skills
14 25 (1.80%) Retail
15 19 (1.37%) Marketing
16 18 (1.30%) Inclusion and Diversity
17 17 (1.23%) Law
18 15 (1.08%) Local Government
19 14 (1.01%) Electronics
20 10 (0.72%) Financial Institution
Job Titles
1 264 (19.03%) Analyst
2 144 (10.38%) Architect
3 133 (9.59%) Lead
4 130 (9.37%) Support Engineer
5 106 (7.64%) Support Analyst
6 105 (7.57%) IT Support
7 97 (6.99%) Service Manager
8 81 (5.84%) Senior
9 74 (5.34%) Consultant
10 72 (5.19%) Desktop Support
11 51 (3.68%) Infrastructure Engineer
12 50 (3.60%) IT Manager
13 48 (3.46%) IT Analyst
13 48 (3.46%) Service Analyst
14 47 (3.39%) 2nd Line Support
15 43 (3.10%) Administrator
16 41 (2.96%) IT Engineer
17 40 (2.88%) Service Architect
18 37 (2.67%) Solutions Architect
19 36 (2.60%) Applications Support
Libraries, Frameworks & Software Standards
1 36 (2.60%) REST
2 20 (1.44%) SOAP
3 16 (1.15%) .NET
4 14 (1.01%) Middleware
5 13 (0.94%) Web Services
6 11 (0.79%) LDAP
7 9 (0.65%) Lightning Web Components
8 8 (0.58%) CSS
8 8 (0.58%) HTML
9 7 (0.50%) AngularJS
9 7 (0.50%) RESTful
9 7 (0.50%) Software Packaging
10 5 (0.36%) Elastic Stack
10 5 (0.36%) Kafka
10 5 (0.36%) Oracle Fusion
10 5 (0.36%) SAML
10 5 (0.36%) XML
11 4 (0.29%) ARM Templates
12 3 (0.22%) Keycloak
12 3 (0.22%) Oracle GoldenGate
Miscellaneous
1 66 (4.76%) Management Information System
2 55 (3.97%) CMDB
3 53 (3.82%) Onboarding
4 46 (3.32%) Data Centre
5 43 (3.10%) Virtual Team
6 32 (2.31%) Enterprise Software
7 31 (2.24%) Product Ownership
8 27 (1.95%) Self-Motivation
9 26 (1.87%) PKI
10 23 (1.66%) Analytical Mindset
11 22 (1.59%) iPhone
11 22 (1.59%) Video Conferencing
12 21 (1.51%) Driving Licence
12 21 (1.51%) Replication
13 19 (1.37%) NHS
14 16 (1.15%) iPad
15 15 (1.08%) Security Posture
16 14 (1.01%) Mainframe
17 13 (0.94%) Tandem
18 12 (0.87%) Hybrid Cloud
Operating Systems
1 384 (27.69%) Windows
2 112 (8.07%) Linux
3 102 (7.35%) Windows 10
4 76 (5.48%) Windows Server
5 47 (3.39%) Mac OS
6 35 (2.52%) Unix
7 24 (1.73%) Apple iOS
8 21 (1.51%) Android
8 21 (1.51%) Windows Server 2012
9 19 (1.37%) Red Hat Enterprise Linux
10 18 (1.30%) Windows Server 2016
11 14 (1.01%) Windows Server 2003
12 10 (0.72%) Windows Server 2019
13 6 (0.43%) CentOS
13 6 (0.43%) Mac OS X
14 5 (0.36%) Ubuntu
15 4 (0.29%) Debian
15 4 (0.29%) Windows 7
15 4 (0.29%) Windows Server 2008
15 4 (0.29%) zOS
Processes & Methodologies
1 488 (35.18%) Service Management
2 369 (26.60%) ITSM
3 314 (22.64%) Problem-Solving
4 289 (20.84%) Agile
5 251 (18.10%) Change Management
6 228 (16.44%) Stakeholder Management
7 223 (16.08%) Service Delivery
8 201 (14.49%) Customer Service
9 183 (13.19%) Continuous Improvement
10 144 (10.38%) Stakeholder Engagement
11 142 (10.24%) Problem Management
11 142 (10.24%) Project Management
12 134 (9.66%) DevOps
13 125 (9.01%) Roadmaps
14 124 (8.94%) Project Delivery
15 112 (8.07%) Incident Management
16 102 (7.35%) Migration
17 100 (7.21%) Service Design
18 95 (6.85%) Computer Science
19 88 (6.34%) Cybersecurity
Programming Languages
1 142 (10.24%) PowerShell
2 115 (8.29%) SQL
3 81 (5.84%) Python
4 26 (1.87%) Bash
5 23 (1.66%) JavaScript
5 23 (1.66%) Shell Script
6 17 (1.23%) Java
7 9 (0.65%) Perl
8 7 (0.50%) VBScript
9 6 (0.43%) Apex Code
9 6 (0.43%) C#
10 5 (0.36%) Bicep
10 5 (0.36%) PL/SQL
11 3 (0.22%) Groovy
12 2 (0.14%) COBOL
12 2 (0.14%) VB.NET
13 1 (0.072%) Assembly Language
13 1 (0.072%) PHP
13 1 (0.072%) T-SQL
13 1 (0.072%) VBA
Qualifications
1 384 (27.69%) Security Cleared
2 292 (21.05%) SC Cleared
3 241 (17.38%) Degree
4 137 (9.88%) ITIL Certification
5 103 (7.43%) Microsoft Certification
6 67 (4.83%) DV Cleared
7 59 (4.25%) ITIL Foundation Certificate
8 49 (3.53%) Computer Science Degree
9 45 (3.24%) Cisco Certification
10 40 (2.88%) A+ Certification
11 39 (2.81%) Azure Certification
12 35 (2.52%) CCNP
13 34 (2.45%) PMI Certification
14 31 (2.24%) PMP
15 26 (1.87%) MCSE
16 24 (1.73%) CISSP
17 20 (1.44%) CCNA
18 19 (1.37%) Master's Degree
19 18 (1.30%) MCSA
20 17 (1.23%) BPSS Clearance
Quality Assurance & Compliance
1 137 (9.88%) SLA
2 60 (4.33%) GDPR
3 49 (3.53%) ISO/IEC 27001
4 37 (2.67%) ISO/IEC 20000
5 35 (2.52%) COBIT
6 30 (2.16%) QA
7 20 (1.44%) NIST
8 18 (1.30%) GRC
9 11 (0.79%) Data Quality
9 11 (0.79%) ISO 9001
10 10 (0.72%) Accessibility
11 9 (0.65%) JSP 440
11 9 (0.65%) PCI DSS
11 9 (0.65%) PMO
12 8 (0.58%) HMG Security Policy Framework
12 8 (0.58%) NCSC
12 8 (0.58%) Sarbanes-Oxley
13 6 (0.43%) Cyber Essentials
13 6 (0.43%) ISO/IEC 19770
14 3 (0.22%) ISO 22301
System Software
1 270 (19.47%) Active Directory
2 60 (4.33%) VMware Infrastructure
3 32 (2.31%) Hyper-V
4 17 (1.23%) Virtual Desktop
5 11 (0.79%) VMware ESXi
6 10 (0.72%) Brightmail
6 10 (0.72%) Docker
6 10 (0.72%) ISA Server
7 7 (0.50%) Firmware
7 7 (0.50%) Microsoft App-V
7 7 (0.50%) vSphere
8 5 (0.36%) Microsoft Virtual Server
8 5 (0.36%) Terminal Services
8 5 (0.36%) Virtual Servers
9 4 (0.29%) RACF
9 4 (0.29%) VMware NSX
10 3 (0.22%) BitLocker
10 3 (0.22%) Oracle RAC
10 3 (0.22%) Virtual Machines
11 2 (0.14%) DFS Replication
Systems Management
1 99 (7.14%) Microsoft Intune
2 91 (6.56%) SCCM
3 48 (3.46%) Ansible
4 37 (2.67%) Terraform
5 32 (2.31%) SCOM
6 26 (1.87%) Kubernetes
7 21 (1.51%) HP SiteScope
8 13 (0.94%) Microsoft Clustering
8 13 (0.94%) WSUS
9 11 (0.79%) Jamf Pro
9 11 (0.79%) Single Sign-On
10 10 (0.72%) NetBackup
11 9 (0.65%) vCenter Server
12 8 (0.58%) Red Hat Satellite
13 7 (0.50%) Active Directory Federation Services
13 7 (0.50%) Grafana
13 7 (0.50%) HP ALM
14 5 (0.36%) Prometheus
15 4 (0.29%) CASB
15 4 (0.29%) vMotion
Vendors
1 473 (34.10%) Microsoft
2 261 (18.82%) ServiceNow
3 87 (6.27%) VMware
4 83 (5.98%) Cisco
5 68 (4.90%) Remedy
6 67 (4.83%) Oracle
7 48 (3.46%) Splunk
8 43 (3.10%) Salesforce
9 42 (3.03%) Citrix
10 35 (2.52%) SAP
11 32 (2.31%) Red Hat
12 26 (1.87%) Atlassian
12 26 (1.87%) HP
13 24 (1.73%) F5
13 24 (1.73%) Google
14 23 (1.66%) IBM
15 22 (1.59%) Apple
16 20 (1.44%) Fortinet
16 20 (1.44%) SolarWinds
17 19 (1.37%) Palo Alto