ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 30 June 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Jun 2026
Same period 2025 Same period 2024
Rank 49 41 40
Rank change year-on-year -8 -1 +5
Contract jobs citing ITIL 1,787 1,240 1,594
As % of all contract jobs in England 4.08% 4.86% 4.29%
As % of the Processes & Methodologies category 4.78% 5.33% 5.02%
Number of daily rates quoted 1,213 758 1,049
10th Percentile £200 £212 £205
25th Percentile £381 £307 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £580
90th Percentile £675 £653 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 95 88 125
10th Percentile £17.17 £14.99 £14.06
25th Percentile £18.56 £16.30 £14.48
Median hourly rate £25.00 £23.03 £21.37
Median % change year-on-year +8.58% +7.74% +22.11%
75th Percentile £73.13 £33.81 £25.00
90th Percentile £85.15 £50.88 £44.86
UK median hourly rate £22.00 £22.05 £21.37
% change year-on-year -0.23% +3.18% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 37,351 23,260 31,773
As % of all contract IT jobs advertised in England 85.35% 91.20% 85.57%
Number of daily rates quoted 23,546 14,980 20,587
10th Percentile £325 £300 £305
25th Percentile £418 £406 £413
Median daily rate (50th Percentile) £520 £515 £525
Median % change year-on-year +0.97% -1.90% -4.55%
75th Percentile £625 £638 £650
90th Percentile £730 £750 £750
UK median daily rate £515 £504 £525
% change year-on-year +2.18% -4.00% -4.55%
Number of hourly rates quoted 2,338 1,158 2,330
10th Percentile £15.25 £14.20 £12.79
25th Percentile £21.00 £17.87 £16.06
Median hourly rate £47.00 £25.23 £38.12
Median % change year-on-year +86.32% -33.83% +1.65%
75th Percentile £68.38 £55.00 £61.60
90th Percentile £82.25 £72.50 £72.93
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% +4.17%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 30 June 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 30 June 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 30 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -17 589 £500 - 133
South East +4 430 £500 +11.11% 183
North of England -20 303 £491 +27.93% 120
South West -9 188 £500 +52.67% 58
North West -12 187 £506 +22.59% 76
Midlands -35 151 £450 +5.88% 56
West Midlands -36 120 £450 +5.88% 31
Yorkshire -26 100 £475 +35.71% 30
East of England -4 99 £413 -2.94% 37
East Midlands -5 30 £413 -8.33% 25
North East -25 17 £440 +125.64% 15
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 103 (5.76%) SharePoint
2 67 (3.75%) Microsoft Exchange
3 60 (3.36%) Confluence
4 12 (0.67%) IIS
5 9 (0.50%) Oracle Workflow
6 6 (0.34%) Mattermost
6 6 (0.34%) Oracle Self-Service HR
6 6 (0.34%) WebSphere
7 4 (0.22%) Adobe Experience Manager
7 4 (0.22%) SAS
8 3 (0.17%) CMS
8 3 (0.17%) Oracle SOA Suite
9 2 (0.11%) ArcGIS
9 2 (0.11%) IBM HTTP Server
9 2 (0.11%) OpenStack
9 2 (0.11%) Oracle HTTP Server
9 2 (0.11%) Oracle Spatial
9 2 (0.11%) WebLogic
9 2 (0.11%) WebSphere Application Server
9 2 (0.11%) WebSphere Portal
Applications
1 68 (3.81%) Microsoft Office
2 42 (2.35%) Microsoft Excel
3 28 (1.57%) Microsoft Project
4 20 (1.12%) MS Visio
5 12 (0.67%) Microsoft PowerPoint
6 10 (0.56%) AutoCAD
7 8 (0.45%) Revit
8 6 (0.34%) Chatbot
9 2 (0.11%) Acrobat
10 1 (0.056%) Oracle Smart View
10 1 (0.056%) Spreadsheet
Business Applications
1 56 (3.13%) Remedy ITSM
2 7 (0.39%) ContrOCC
3 6 (0.34%) Oracle HRMS
3 6 (0.34%) Primavera
4 5 (0.28%) SAP S/4HANA
5 4 (0.22%) Oracle EBS
5 4 (0.22%) Oracle ERP
5 4 (0.22%) Payment Gateway
6 3 (0.17%) Maximo
6 3 (0.17%) Oracle Applications
6 3 (0.17%) Oracle Payables
6 3 (0.17%) Oracle Receivables
7 2 (0.11%) assyst
7 2 (0.11%) Dynamics CRM
7 2 (0.11%) Dynamics GP
7 2 (0.11%) Oracle Assets
7 2 (0.11%) Oracle Cash Management
7 2 (0.11%) Oracle EBS R12
7 2 (0.11%) Remedy AR System
7 2 (0.11%) SAP ERP
Cloud Services
1 428 (23.95%) Azure
2 279 (15.61%) Microsoft 365
3 205 (11.47%) AWS
4 134 (7.50%) Entra ID
5 87 (4.87%) Power Platform
6 75 (4.20%) SaaS
7 65 (3.64%) Azure DevOps
8 56 (3.13%) GCP
9 51 (2.85%) GitHub
10 36 (2.01%) OneDrive
11 27 (1.51%) PaaS
12 25 (1.40%) AWS Lambda
12 25 (1.40%) Azure Monitor
12 25 (1.40%) Serverless
13 24 (1.34%) Amazon CloudWatch
13 24 (1.34%) GitHub Actions
14 23 (1.29%) Amazon S3
14 23 (1.29%) Google Workspace
14 23 (1.29%) IaaS
15 21 (1.18%) Amazon EC2
Communications & Networking
1 154 (8.62%) Firewall
2 119 (6.66%) DNS
3 99 (5.54%) WAN
4 97 (5.43%) VPN
5 94 (5.26%) LAN
6 75 (4.20%) DHCP
7 74 (4.14%) TCP/IP
8 63 (3.53%) Network Security
9 53 (2.97%) Wi-Fi
10 49 (2.74%) SD-WAN
11 43 (2.41%) SSL
12 38 (2.13%) BGP
12 38 (2.13%) OSPF
13 30 (1.68%) SAN
14 25 (1.40%) Wireless
15 23 (1.29%) VLAN
16 22 (1.23%) BIG-IP
16 22 (1.23%) Cisco ASA
17 20 (1.12%) Cisco Firepower
17 20 (1.12%) MPLS
Database & Business Intelligence
1 74 (4.14%) Power BI
2 55 (3.08%) SQL Server
3 22 (1.23%) Oracle Database
4 20 (1.12%) SQL Server Integration Services
5 13 (0.73%) PostgreSQL
6 12 (0.67%) Oracle Reports
7 11 (0.62%) Amazon RDS
7 11 (0.62%) Data Warehouse
8 10 (0.56%) MySQL
8 10 (0.56%) SQL Server Reporting Services
9 9 (0.50%) Tableau
10 8 (0.45%) NoSQL
10 8 (0.45%) Relational Database
11 7 (0.39%) Metadata
12 5 (0.28%) MongoDB
12 5 (0.28%) Oracle BI EE
12 5 (0.28%) Oracle Database 12c
13 4 (0.22%) Db2
13 4 (0.22%) DTS
13 4 (0.22%) Oracle Database 11g
Development Applications
1 186 (10.41%) JIRA
2 33 (1.85%) Git
3 31 (1.73%) Jenkins
4 28 (1.57%) GitLab
5 15 (0.84%) Bitbucket
6 8 (0.45%) MSI
7 4 (0.22%) AdminStudio
7 4 (0.22%) Cucumber
7 4 (0.22%) Eclipse
7 4 (0.22%) InstallShield
7 4 (0.22%) Maven
7 4 (0.22%) MLflow
7 4 (0.22%) Postman
7 4 (0.22%) REST Assured
7 4 (0.22%) ScriptRunner
8 3 (0.17%) Atlassian Bamboo
8 3 (0.17%) Browser DevTools
8 3 (0.17%) Flyway
8 3 (0.17%) JMeter
8 3 (0.17%) Visual Studio
General
1 683 (38.22%) Social Skills
2 311 (17.40%) Finance
3 272 (15.22%) Analytical Skills
4 199 (11.14%) Public Sector
5 93 (5.20%) Banking
6 77 (4.31%) Telecoms
7 71 (3.97%) Organisational Skills
8 58 (3.25%) Legal
9 49 (2.74%) Influencing Skills
10 35 (1.96%) Documentation Skills
10 35 (1.96%) Retail
11 27 (1.51%) Local Government
12 26 (1.45%) Presentation Skills
13 25 (1.40%) Military
14 21 (1.18%) Aerospace
15 17 (0.95%) Financial Institution
15 17 (0.95%) Inclusion and Diversity
15 17 (0.95%) Police
16 14 (0.78%) Front Office
16 14 (0.78%) Investment Banking
Job Titles
1 256 (14.33%) Analyst
2 148 (8.28%) Senior
3 137 (7.67%) Service Manager
4 135 (7.55%) IT Support
5 119 (6.66%) Architect
5 119 (6.66%) Lead
6 114 (6.38%) Support Engineer
7 90 (5.04%) IT Manager
8 82 (4.59%) Consultant
9 79 (4.42%) Service Analyst
10 67 (3.75%) IT Analyst
11 62 (3.47%) Delivery Manager
12 61 (3.41%) IT Engineer
13 59 (3.30%) Network Engineer
13 59 (3.30%) Support Analyst
14 56 (3.13%) IT Support Engineer
14 56 (3.13%) Project Manager
15 48 (2.69%) Transition Manager
16 46 (2.57%) Administrator
16 46 (2.57%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 96 (5.37%) REST
2 52 (2.91%) SOAP
3 31 (1.73%) Middleware
4 24 (1.34%) LDAP
5 23 (1.29%) CSS
5 23 (1.29%) Web Services
6 22 (1.23%) .NET
7 21 (1.18%) OAuth
8 19 (1.06%) HTML
9 17 (0.95%) SAML
10 16 (0.90%) 802.1X
10 16 (0.90%) Oracle Fusion
11 15 (0.84%) Oracle GoldenGate
12 14 (0.78%) Microsoft Graph
13 13 (0.73%) Ajax
13 13 (0.73%) ISPF
13 13 (0.73%) OpenID
14 12 (0.67%) AWS CDK
15 11 (0.62%) OAuth2
16 10 (0.56%) Kafka
Miscellaneous
1 136 (7.61%) CMDB
2 129 (7.22%) Onboarding
3 104 (5.82%) Data Centre
4 75 (4.20%) Product Ownership
5 63 (3.53%) Enterprise Software
6 53 (2.97%) Management Information System
7 44 (2.46%) Clustering
7 44 (2.46%) PKI
8 38 (2.13%) Self-Motivation
9 32 (1.79%) Cloud Native
10 30 (1.68%) Replication
11 29 (1.62%) Security Posture
12 28 (1.57%) Analytical Mindset
13 26 (1.45%) Hybrid Cloud
14 25 (1.40%) Mainframe
15 24 (1.34%) Driving Licence
15 24 (1.34%) Legacy Systems
16 23 (1.29%) Virtual Team
17 13 (0.73%) Data Protection Act
17 13 (0.73%) PMI
Operating Systems
1 417 (23.34%) Windows
2 121 (6.77%) Linux
3 104 (5.82%) Windows 10
4 87 (4.87%) Windows Server
5 64 (3.58%) Unix
6 46 (2.57%) Mac OS
7 41 (2.29%) Red Hat Enterprise Linux
8 40 (2.24%) Apple iOS
9 28 (1.57%) Android
10 14 (0.78%) zOS
11 11 (0.62%) AIX
11 11 (0.62%) Windows Server 2019
12 10 (0.56%) Windows Server 2016
13 8 (0.45%) Oracle Linux
13 8 (0.45%) Windows Server 2012
14 7 (0.39%) VMS
15 5 (0.28%) HPUX
15 5 (0.28%) Solaris
15 5 (0.28%) SUSE
16 4 (0.22%) OpenVMS
Processes & Methodologies
1 571 (31.95%) Service Management
2 496 (27.76%) ITSM
3 445 (24.90%) Problem-Solving
4 400 (22.38%) Agile
5 382 (21.38%) Stakeholder Management
6 347 (19.42%) Continuous Improvement
7 298 (16.68%) Change Management
8 280 (15.67%) Service Delivery
9 204 (11.42%) DevOps
10 197 (11.02%) Stakeholder Engagement
11 184 (10.30%) Customer Service
12 173 (9.68%) Roadmaps
13 172 (9.63%) Incident Management
14 151 (8.45%) Problem Management
15 141 (7.89%) Migration
16 139 (7.78%) Project Delivery
17 133 (7.44%) Service Design
18 131 (7.33%) AI
19 128 (7.16%) Root Cause Analysis
20 124 (6.94%) CI/CD
Programming Languages
1 150 (8.39%) PowerShell
2 104 (5.82%) SQL
3 80 (4.48%) Python
4 68 (3.81%) JavaScript
5 36 (2.01%) Bash
6 25 (1.40%) Java
7 18 (1.01%) PL/SQL
7 18 (1.01%) Shell Script
8 16 (0.90%) Korn
9 14 (0.78%) C#
10 12 (0.67%) Bicep
11 10 (0.56%) T-SQL
12 9 (0.50%) Groovy
12 9 (0.50%) Perl
13 7 (0.39%) Apex Code
14 4 (0.22%) JCL
14 4 (0.22%) REXX
15 3 (0.17%) SOQL
15 3 (0.17%) TypeScript
15 3 (0.17%) VBScript
Qualifications
1 618 (34.58%) Security Cleared
2 429 (24.01%) SC Cleared
3 229 (12.81%) Degree
4 187 (10.46%) DV Cleared
5 142 (7.95%) ITIL Certification
6 70 (3.92%) PMI Certification
7 67 (3.75%) Computer Science Degree
8 66 (3.69%) Cisco Certification
9 63 (3.53%) Microsoft Certification
9 63 (3.53%) PMP
10 50 (2.80%) Azure Certification
11 47 (2.63%) CCNP
12 42 (2.35%) CISSP
12 42 (2.35%) ITIL Foundation Certificate
13 25 (1.40%) BPSS Clearance
13 25 (1.40%) CCNA
14 23 (1.29%) Master's Degree
15 19 (1.06%) MCSE
16 18 (1.01%) A+ Certification
17 17 (0.95%) CISM
Quality Assurance & Compliance
1 162 (9.07%) SLA
2 71 (3.97%) ISO/IEC 27001
3 57 (3.19%) NIST
4 54 (3.02%) Data Quality
5 40 (2.24%) GDPR
6 37 (2.07%) COBIT
6 37 (2.07%) QA
7 29 (1.62%) NCSC
7 29 (1.62%) PMO
8 25 (1.40%) GRC
9 22 (1.23%) ISO/IEC 20000
10 14 (0.78%) PCI DSS
11 9 (0.50%) Cyber Essentials
11 9 (0.50%) Government Security Classifications
12 7 (0.39%) Accessibility
12 7 (0.39%) ISO 9001
12 7 (0.39%) Sarbanes-Oxley
13 5 (0.28%) Actionable Recommendations
13 5 (0.28%) ISO/IEC 42001
13 5 (0.28%) SOC 2
System Software
1 311 (17.40%) Active Directory
2 86 (4.81%) VMware Infrastructure
3 34 (1.90%) Docker
4 26 (1.45%) Hyper-V
5 20 (1.12%) Oracle RAC
6 19 (1.06%) Virtual Machines
6 19 (1.06%) VMware ESXi
7 17 (0.95%) Virtual Desktop
7 17 (0.95%) VMware NSX
8 15 (0.84%) Firmware
9 13 (0.73%) vSphere
10 11 (0.62%) RACF
11 8 (0.45%) NFS
12 7 (0.39%) IAG
13 4 (0.22%) Microsoft App-V
14 3 (0.17%) BitLocker
14 3 (0.17%) OpenAM
14 3 (0.17%) PowerHA
14 3 (0.17%) XenDesktop
15 2 (0.11%) Job Entry Subsystem
Systems Management
1 151 (8.45%) Microsoft Intune
2 79 (4.42%) Terraform
3 74 (4.14%) Ansible
4 69 (3.86%) SCCM
5 54 (3.02%) Kubernetes
6 23 (1.29%) Oracle RMAN
7 17 (0.95%) Grafana
7 17 (0.95%) Single Sign-On
8 16 (0.90%) Jamf Pro
9 15 (0.84%) Oracle Enterprise Manager
10 14 (0.78%) WSUS
11 13 (0.73%) FortiGate
11 13 (0.73%) SCOM
12 12 (0.67%) Prometheus
12 12 (0.67%) Red Hat Satellite
13 10 (0.56%) Active Directory Federation Services
13 10 (0.56%) OMEGAMON
14 9 (0.50%) CASB
14 9 (0.50%) vCenter Server
15 8 (0.45%) vMotion
Vendors
1 472 (26.41%) Microsoft
2 455 (25.46%) ServiceNow
3 130 (7.27%) VMware
4 98 (5.48%) Cisco
5 83 (4.64%) Oracle
6 73 (4.09%) Remedy
7 58 (3.25%) Splunk
8 44 (2.46%) Palo Alto
9 40 (2.24%) SolarWinds
10 38 (2.13%) IBM
10 38 (2.13%) SAP
11 36 (2.01%) BMC
11 36 (2.01%) Citrix
12 33 (1.85%) Google
13 31 (1.73%) Juniper
13 31 (1.73%) Red Hat
14 30 (1.68%) Dynatrace
14 30 (1.68%) Fortinet
15 28 (1.57%) Salesforce
16 26 (1.45%) F5