ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 19 March 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Mar 2026
Same period 2025 Same period 2024
Rank 54 43 36
Rank change year-on-year -11 -7 +9
Contract jobs citing ITIL 1,581 1,186 1,864
As % of all contract jobs in England 4.27% 4.85% 4.93%
As % of the Processes & Methodologies category 4.94% 5.34% 5.67%
Number of daily rates quoted 1,033 730 1,264
10th Percentile £214 £205 £206
25th Percentile £358 £300 £331
Median daily rate (50th Percentile) £494 £475 £500
Median % change year-on-year +4.00% -5.00% +5.26%
75th Percentile £600 £600 £589
90th Percentile £705 £688 £688
UK median daily rate £490 £475 £500
% change year-on-year +3.16% -5.00% +6.10%
Number of hourly rates quoted 96 55 145
10th Percentile £17.01 £14.99 £13.86
25th Percentile £18.50 £18.57 £14.16
Median hourly rate £25.08 £23.80 £17.50
Median % change year-on-year +5.36% +36.00% -2.78%
75th Percentile £60.00 £36.00 £25.00
90th Percentile £84.63 £67.91 £48.56
UK median hourly rate £22.24 £24.00 £17.14
% change year-on-year -7.34% +40.02% -6.08%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,979 22,196 32,870
As % of all contract IT jobs advertised in England 86.42% 90.71% 86.92%
Number of daily rates quoted 20,491 14,461 21,766
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £504 £525 £525
Median % change year-on-year -4.05% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,970 819 2,143
10th Percentile £15.34 £15.08 £13.00
25th Percentile £18.87 £21.00 £16.06
Median hourly rate £31.45 £33.40 £32.50
Median % change year-on-year -5.84% +2.77% -10.41%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.50 £70.63
UK median hourly rate £30.00 £32.50 £32.12
% change year-on-year -7.69% +1.20% -8.24%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 19 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 19 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 19 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -34 456 £500 -3.85% 133
South East +3 374 £474 +1.88% 189
North of England -21 251 £494 +23.38% 111
South West +2 231 £575 +17.95% 50
Midlands -14 160 £425 -7.10% 71
North West -11 156 £563 +50.00% 65
West Midlands -10 122 £450 -5.26% 44
East of England -10 94 £363 -15.70% 52
Yorkshire -22 74 £450 +5.88% 37
East Midlands -20 37 £419 +30.86% 27
North East -1 21 £450 +38.46% 9
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (5.88%) Confluence
2 85 (5.38%) SharePoint
3 74 (4.68%) Microsoft Exchange
4 12 (0.76%) IIS
5 8 (0.51%) Apache
6 5 (0.32%) Mattermost
7 4 (0.25%) Adobe Experience Manager
7 4 (0.25%) Oracle Workflow
8 3 (0.19%) CICS
9 2 (0.13%) ArcGIS
9 2 (0.13%) CMS
9 2 (0.13%) Oracle Self-Service HR
9 2 (0.13%) Oracle Spatial
9 2 (0.13%) SAS
10 1 (0.063%) Anypoint
10 1 (0.063%) Drupal
10 1 (0.063%) Mule
10 1 (0.063%) Skype for Business
10 1 (0.063%) WebSphere
10 1 (0.063%) WordPress
Applications
1 94 (5.95%) Microsoft Office
2 48 (3.04%) Microsoft Project
3 36 (2.28%) Microsoft Excel
4 18 (1.14%) Microsoft PowerPoint
5 12 (0.76%) MS Visio
6 5 (0.32%) Acrobat
7 3 (0.19%) Chatbot
8 1 (0.063%) Oracle Smart View
8 1 (0.063%) Spreadsheet
8 1 (0.063%) Trello
Business Applications
1 42 (2.66%) Remedy ITSM
2 23 (1.45%) Oracle EBS
3 7 (0.44%) Maximo
4 5 (0.32%) Dynamics CRM
4 5 (0.32%) Primavera
5 4 (0.25%) assyst
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
5 4 (0.25%) SAP S/4HANA
6 3 (0.19%) Oracle General Ledger
7 2 (0.13%) DELMIA
7 2 (0.13%) Kondor
7 2 (0.13%) Oracle Cash Management
7 2 (0.13%) Oracle HRMS
7 2 (0.13%) SystmOne
8 1 (0.063%) MIS ActiveH
8 1 (0.063%) NEC Housing
8 1 (0.063%) OPENHousing
8 1 (0.063%) Oracle Assets
8 1 (0.063%) Orchard Housing
Cloud Services
1 360 (22.77%) Azure
2 221 (13.98%) Microsoft 365
3 196 (12.40%) AWS
4 109 (6.89%) Entra ID
5 94 (5.95%) GCP
6 65 (4.11%) Power Platform
7 57 (3.61%) Azure DevOps
8 50 (3.16%) SaaS
9 31 (1.96%) GitHub
10 28 (1.77%) OneDrive
11 27 (1.71%) IaaS
12 26 (1.64%) PaaS
13 25 (1.58%) Google Workspace
14 20 (1.27%) Serverless
15 18 (1.14%) AWS CloudFormation
15 18 (1.14%) AWS Lambda
16 17 (1.08%) Azure Monitor
16 17 (1.08%) Azure Sentinel
16 17 (1.08%) PowerApps
17 16 (1.01%) Virtual Private Cloud
Communications & Networking
1 132 (8.35%) Firewall
2 101 (6.39%) DNS
3 97 (6.14%) VPN
4 84 (5.31%) WAN
5 77 (4.87%) LAN
6 71 (4.49%) DHCP
7 55 (3.48%) TCP/IP
8 50 (3.16%) SD-WAN
9 44 (2.78%) Network Security
10 36 (2.28%) Wi-Fi
11 30 (1.90%) BGP
12 28 (1.77%) OSPF
12 28 (1.77%) SAN
13 20 (1.27%) VoIP
14 18 (1.14%) BIG-IP
14 18 (1.14%) VLAN
15 17 (1.08%) Wireless
16 15 (0.95%) MPLS
17 14 (0.89%) Cisco ISE
17 14 (0.89%) SSL
Database & Business Intelligence
1 48 (3.04%) Power BI
2 41 (2.59%) SQL Server
3 16 (1.01%) Tableau
4 13 (0.82%) Oracle Database
5 12 (0.76%) Amazon RDS
5 12 (0.76%) PostgreSQL
6 10 (0.63%) Data Warehouse
7 9 (0.57%) SQL Server Integration Services
8 6 (0.38%) Metadata
9 5 (0.32%) Azure SQL Database
9 5 (0.32%) MySQL
9 5 (0.32%) Oracle Database 12c
9 5 (0.32%) Oracle Reports
9 5 (0.32%) SQL Server Reporting Services
9 5 (0.32%) Star Schema
10 4 (0.25%) Amazon Aurora
10 4 (0.25%) Data Lake
10 4 (0.25%) Redis
11 3 (0.19%) Oracle BI Publisher
11 3 (0.19%) Relational Database
Development Applications
1 177 (11.20%) JIRA
2 26 (1.64%) Jenkins
3 24 (1.52%) GitLab
4 21 (1.33%) Git
5 7 (0.44%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
6 4 (0.25%) MSI
7 3 (0.19%) AdminStudio
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) Flyway
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) InstallShield
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) Rational DOORS
8 2 (0.13%) Chocolatey
8 2 (0.13%) git-flow
8 2 (0.13%) JUnit
8 2 (0.13%) Mockito
General
1 626 (39.60%) Social Skills
2 241 (15.24%) Analytical Skills
3 239 (15.12%) Finance
4 191 (12.08%) Public Sector
5 62 (3.92%) Military
6 60 (3.80%) Banking
7 53 (3.35%) Organisational Skills
8 52 (3.29%) Telecoms
9 51 (3.23%) Legal
10 45 (2.85%) Documentation Skills
11 38 (2.40%) Influencing Skills
12 28 (1.77%) Retail
13 25 (1.58%) Presentation Skills
14 22 (1.39%) Law
15 19 (1.20%) Aerospace
16 16 (1.01%) Local Government
17 15 (0.95%) Manufacturing
18 11 (0.70%) Billing
18 11 (0.70%) Inclusion and Diversity
18 11 (0.70%) Police
Job Titles
1 206 (13.03%) Analyst
2 188 (11.89%) Architect
3 183 (11.57%) Lead
4 134 (8.48%) Service Manager
5 107 (6.77%) Senior
6 86 (5.44%) IT Support
7 81 (5.12%) Support Engineer
8 75 (4.74%) Consultant
9 73 (4.62%) Service Analyst
10 57 (3.61%) Delivery Manager
10 57 (3.61%) IT Manager
11 51 (3.23%) Service Architect
12 48 (3.04%) Service Desk Analyst
12 48 (3.04%) Support Analyst
13 44 (2.78%) Infrastructure Engineer
14 43 (2.72%) IT Analyst
15 41 (2.59%) Network Engineer
15 41 (2.59%) Transition Manager
16 39 (2.47%) Change Manager
16 39 (2.47%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 68 (4.30%) REST
2 37 (2.34%) SOAP
3 21 (1.33%) .NET
4 18 (1.14%) Middleware
5 17 (1.08%) LDAP
6 15 (0.95%) CSS
6 15 (0.95%) Web Services
7 14 (0.89%) Oracle GoldenGate
8 13 (0.82%) 802.1X
9 10 (0.63%) AngularJS
9 10 (0.63%) ARM Templates
9 10 (0.63%) HTML
9 10 (0.63%) Oracle Fusion
10 9 (0.57%) Kafka
11 7 (0.44%) Elastic Stack
11 7 (0.44%) Microsoft Graph
12 6 (0.38%) AWS CDK
12 6 (0.38%) OAuth
13 5 (0.32%) Ajax
13 5 (0.32%) Software Packaging
Miscellaneous
1 93 (5.88%) CMDB
2 91 (5.76%) Product Ownership
3 81 (5.12%) Onboarding
4 76 (4.81%) Data Centre
5 46 (2.91%) Management Information System
6 44 (2.78%) Virtual Team
7 42 (2.66%) Enterprise Software
8 35 (2.21%) Self-Motivation
9 31 (1.96%) PKI
10 28 (1.77%) Cloud Native
11 25 (1.58%) Analytical Mindset
12 22 (1.39%) Hybrid Cloud
12 22 (1.39%) Replication
13 19 (1.20%) Security Posture
14 16 (1.01%) Driving Licence
14 16 (1.01%) Mainframe
14 16 (1.01%) PMI
15 15 (0.95%) Clustering
16 14 (0.89%) NHS
17 13 (0.82%) Smartphone
Operating Systems
1 356 (22.52%) Windows
2 100 (6.33%) Windows 10
3 90 (5.69%) Linux
4 77 (4.87%) Windows Server
5 43 (2.72%) Unix
6 32 (2.02%) Android
7 29 (1.83%) Mac OS
8 27 (1.71%) Apple iOS
9 21 (1.33%) Red Hat Enterprise Linux
10 10 (0.63%) Windows Server 2012
11 9 (0.57%) Ubuntu
12 8 (0.51%) Windows Server 2016
13 6 (0.38%) zOS
14 5 (0.32%) AIX
14 5 (0.32%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.19%) Debian
16 3 (0.19%) VMS
17 2 (0.13%) OpenVMS
Processes & Methodologies
1 553 (34.98%) Service Management
2 461 (29.16%) ITSM
3 393 (24.86%) Agile
4 343 (21.70%) Problem-Solving
5 311 (19.67%) Change Management
6 292 (18.47%) Continuous Improvement
7 266 (16.82%) Stakeholder Management
8 258 (16.32%) Service Delivery
9 197 (12.46%) Stakeholder Engagement
10 196 (12.40%) DevOps
11 173 (10.94%) Customer Service
12 160 (10.12%) Roadmaps
13 142 (8.98%) Problem Management
14 138 (8.73%) Service Design
15 131 (8.29%) Incident Management
16 130 (8.22%) Migration
17 124 (7.84%) Project Management
18 116 (7.34%) Project Delivery
19 110 (6.96%) TOGAF
20 102 (6.45%) CI/CD
Programming Languages
1 143 (9.04%) PowerShell
2 89 (5.63%) SQL
3 80 (5.06%) Python
4 42 (2.66%) JavaScript
5 27 (1.71%) Bash
6 21 (1.33%) Shell Script
7 19 (1.20%) Java
8 15 (0.95%) Korn
9 13 (0.82%) Bicep
10 12 (0.76%) C#
11 11 (0.70%) Perl
12 6 (0.38%) Groovy
12 6 (0.38%) JCL
12 6 (0.38%) PL/SQL
12 6 (0.38%) REXX
13 3 (0.19%) Assembly Language
13 3 (0.19%) COBOL
13 3 (0.19%) HLASM
13 3 (0.19%) T-SQL
13 3 (0.19%) VBScript
Qualifications
1 565 (35.74%) Security Cleared
2 418 (26.44%) SC Cleared
3 234 (14.80%) Degree
4 148 (9.36%) ITIL Certification
5 141 (8.92%) DV Cleared
6 65 (4.11%) Microsoft Certification
7 54 (3.42%) PMI Certification
8 53 (3.35%) Cisco Certification
9 52 (3.29%) Computer Science Degree
10 46 (2.91%) Azure Certification
11 45 (2.85%) PMP
12 39 (2.47%) CCNP
13 36 (2.28%) TOGAF Certification
14 35 (2.21%) ITIL Foundation Certificate
15 34 (2.15%) CISSP
16 31 (1.96%) ISEB
17 27 (1.71%) PRINCE2 Practitioner
18 23 (1.45%) AWS Certification
19 21 (1.33%) MCSE
20 18 (1.14%) A+ Certification
Quality Assurance & Compliance
1 129 (8.16%) SLA
2 71 (4.49%) ISO/IEC 27001
3 50 (3.16%) NIST
4 47 (2.97%) COBIT
5 44 (2.78%) GDPR
6 37 (2.34%) Data Quality
7 29 (1.83%) QA
8 25 (1.58%) GRC
9 20 (1.27%) ISO/IEC 20000
9 20 (1.27%) NCSC
10 18 (1.14%) Cyber Essentials
11 17 (1.08%) PMO
12 16 (1.01%) PCI DSS
13 12 (0.76%) Sarbanes-Oxley
14 11 (0.70%) Accessibility
15 10 (0.63%) JSP 440
16 8 (0.51%) Actionable Recommendations
16 8 (0.51%) Government Security Classifications
16 8 (0.51%) HMG Security Policy Framework
17 7 (0.44%) NIST 800
System Software
1 272 (17.20%) Active Directory
2 66 (4.17%) VMware Infrastructure
3 32 (2.02%) Docker
4 28 (1.77%) Hyper-V
5 26 (1.64%) Virtual Desktop
6 14 (0.89%) Oracle RAC
7 13 (0.82%) Firmware
8 12 (0.76%) vSphere
9 8 (0.51%) VMware NSX
10 7 (0.44%) VMware ESXi
11 4 (0.25%) Virtual Machines
12 3 (0.19%) DFS Replication
12 3 (0.19%) Job Entry Subsystem
12 3 (0.19%) Microsoft App-V
12 3 (0.19%) PowerHA
13 2 (0.13%) BitLocker
13 2 (0.13%) NFS
13 2 (0.13%) XenApp
13 2 (0.13%) XenDesktop
14 1 (0.063%) Virtual Servers
Systems Management
1 110 (6.96%) Microsoft Intune
2 88 (5.57%) Terraform
3 72 (4.55%) SCCM
4 71 (4.49%) Ansible
5 58 (3.67%) Kubernetes
6 30 (1.90%) OPNET
7 20 (1.27%) Grafana
8 18 (1.14%) SCOM
9 14 (0.89%) FortiGate
9 14 (0.89%) Oracle Enterprise Manager
9 14 (0.89%) Oracle RMAN
9 14 (0.89%) Prometheus
10 13 (0.82%) Single Sign-On
11 12 (0.76%) Red Hat Satellite
12 11 (0.70%) WSUS
13 9 (0.57%) Nessus
14 8 (0.51%) CASB
14 8 (0.51%) vCenter Server
15 6 (0.38%) Jamf Pro
16 5 (0.32%) vRealize
Vendors
1 355 (22.45%) Microsoft
2 338 (21.38%) ServiceNow
3 115 (7.27%) VMware
4 93 (5.88%) Remedy
5 77 (4.87%) Cisco
6 71 (4.49%) Oracle
7 59 (3.73%) Google
8 54 (3.42%) Atlassian
9 47 (2.97%) Splunk
10 40 (2.53%) Citrix
11 35 (2.21%) Palo Alto
12 34 (2.15%) Fortinet
13 32 (2.02%) Red Hat
14 30 (1.90%) IBM
15 28 (1.77%) SolarWinds
16 27 (1.71%) F5
17 26 (1.64%) Salesforce
18 25 (1.58%) BMC
19 24 (1.52%) Juniper
19 24 (1.52%) SAP