ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 March 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Mar 2026
Same period 2025 Same period 2024
Rank 53 43 35
Rank change year-on-year -10 -8 +8
Contract jobs citing ITIL 1,516 1,222 1,905
As % of all contract jobs in England 4.28% 4.79% 5.02%
As % of the Processes & Methodologies category 4.91% 5.30% 5.75%
Number of daily rates quoted 983 729 1,290
10th Percentile £196 £204 £206
25th Percentile £343 £300 £345
Median daily rate (50th Percentile) £485 £475 £500
Median % change year-on-year +2.11% -5.00% +5.82%
75th Percentile £600 £600 £600
90th Percentile £704 £688 £688
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +7.53%
Number of hourly rates quoted 102 46 142
10th Percentile £17.34 £15.44 £13.41
25th Percentile £18.50 £19.98 £14.16
Median hourly rate £28.19 £23.80 £17.69
Median % change year-on-year +18.45% +34.54% +3.13%
75th Percentile £60.00 £34.75 £25.00
90th Percentile £83.98 £68.46 £54.88
UK median hourly rate £25.08 £23.90 £17.60
% change year-on-year +4.92% +35.83% +2.58%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 30,846 23,044 33,123
As % of all contract IT jobs advertised in England 87.12% 90.26% 87.23%
Number of daily rates quoted 19,757 14,550 21,943
10th Percentile £313 £307 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £617 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,917 778 2,099
10th Percentile £15.25 £15.50 £13.29
25th Percentile £18.50 £21.25 £16.25
Median hourly rate £28.55 £35.00 £34.21
Median % change year-on-year -18.43% +2.31% -2.92%
75th Percentile £63.75 £65.00 £59.94
90th Percentile £73.41 £75.73 £72.07
UK median hourly rate £27.50 £32.50 £33.00
% change year-on-year -15.38% -1.52% -5.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -41 429 £475 -5.94% 160
South East +3 342 £475 +2.15% 257
North of England -15 256 £499 +24.81% 149
South West +3 232 £575 +15.00% 84
North West -7 156 £563 +40.63% 85
Midlands -12 148 £414 -8.06% 100
West Midlands -16 112 £404 -10.28% 54
East of England -10 95 £363 -15.70% 68
Yorkshire -26 80 £450 +5.88% 47
East Midlands -12 36 £425 +32.81% 46
North East -9 20 £450 -6.01% 17
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (6.07%) SharePoint
2 89 (5.87%) Confluence
3 78 (5.15%) Microsoft Exchange
4 14 (0.92%) Skype for Business
5 11 (0.73%) Mattermost
6 9 (0.59%) IIS
7 8 (0.53%) Apache
8 4 (0.26%) Exchange Server 2013
9 3 (0.20%) Adobe Experience Manager
9 3 (0.20%) CICS
10 2 (0.13%) ArcGIS
10 2 (0.13%) CMS
10 2 (0.13%) Oracle Spatial
10 2 (0.13%) SAS
11 1 (0.066%) Drupal
11 1 (0.066%) Mule
11 1 (0.066%) nginx
11 1 (0.066%) Oracle Application Server
11 1 (0.066%) Oracle Workflow
11 1 (0.066%) WordPress
Applications
1 114 (7.52%) Microsoft Office
2 41 (2.70%) Microsoft Excel
3 38 (2.51%) Microsoft Project
4 23 (1.52%) Microsoft PowerPoint
5 14 (0.92%) MS Visio
6 5 (0.33%) Acrobat
7 3 (0.20%) Oracle Smart View
8 1 (0.066%) Chatbot
8 1 (0.066%) Spreadsheet
8 1 (0.066%) Trello
Business Applications
1 49 (3.23%) Remedy ITSM
2 24 (1.58%) Oracle EBS
3 7 (0.46%) Maximo
4 5 (0.33%) Dynamics CRM
4 5 (0.33%) Oracle General Ledger
4 5 (0.33%) SAP S/4HANA
5 4 (0.26%) assyst
5 4 (0.26%) Oracle Payables
5 4 (0.26%) Oracle Receivables
6 3 (0.20%) Oracle EBS R12
7 2 (0.13%) DELMIA
7 2 (0.13%) Kondor
7 2 (0.13%) Oracle Cash Management
7 2 (0.13%) Oracle FAH
7 2 (0.13%) Oracle Financials
7 2 (0.13%) Oracle Subledger Accounting
7 2 (0.13%) SystmOne
8 1 (0.066%) iTrent
8 1 (0.066%) OPENHousing
8 1 (0.066%) Salesforce CRM
Cloud Services
1 342 (22.56%) Azure
2 223 (14.71%) Microsoft 365
3 187 (12.34%) AWS
4 102 (6.73%) Entra ID
5 92 (6.07%) GCP
6 50 (3.30%) Power Platform
7 49 (3.23%) SaaS
8 48 (3.17%) Azure DevOps
9 38 (2.51%) OneDrive
10 24 (1.58%) Google Workspace
10 24 (1.58%) IaaS
11 21 (1.39%) PaaS
12 17 (1.12%) GitHub
13 16 (1.06%) PowerApps
14 15 (0.99%) AWS CloudFormation
14 15 (0.99%) Azure Monitor
14 15 (0.99%) OpenShift
14 15 (0.99%) Serverless
15 14 (0.92%) Azure ExpressRoute
16 13 (0.86%) Virtual Private Cloud
Communications & Networking
1 116 (7.65%) Firewall
2 105 (6.93%) DNS
3 93 (6.13%) VPN
4 80 (5.28%) DHCP
5 67 (4.42%) WAN
6 62 (4.09%) LAN
7 50 (3.30%) TCP/IP
8 38 (2.51%) SD-WAN
9 34 (2.24%) Wi-Fi
10 29 (1.91%) Network Security
11 22 (1.45%) VoIP
12 20 (1.32%) BGP
12 20 (1.32%) VLAN
13 19 (1.25%) SAN
14 18 (1.19%) OSPF
15 17 (1.12%) Skype
16 13 (0.86%) BIG-IP
16 13 (0.86%) VXLAN
16 13 (0.86%) Wireless
17 12 (0.79%) SSH
Database & Business Intelligence
1 34 (2.24%) Power BI
2 29 (1.91%) SQL Server
3 16 (1.06%) Tableau
4 10 (0.66%) PostgreSQL
5 9 (0.59%) Amazon RDS
6 8 (0.53%) Oracle Database
7 7 (0.46%) Data Warehouse
8 6 (0.40%) Metadata
9 5 (0.33%) Azure SQL Database
9 5 (0.33%) SQL Server Integration Services
9 5 (0.33%) Star Schema
10 4 (0.26%) Data Lake
10 4 (0.26%) MySQL
10 4 (0.26%) Oracle Reports
11 3 (0.20%) Amazon Aurora
11 3 (0.20%) DB2
11 3 (0.20%) Electronic Patient Records
11 3 (0.20%) Redis
11 3 (0.20%) Relational Database
11 3 (0.20%) SQL Server Reporting Services
Development Applications
1 161 (10.62%) JIRA
2 18 (1.19%) Jenkins
3 16 (1.06%) Git
3 16 (1.06%) GitLab
4 3 (0.20%) Atlassian Bamboo
4 3 (0.20%) Bitbucket
4 3 (0.20%) IBM UrbanCode
4 3 (0.20%) JMeter
4 3 (0.20%) Liquibase
4 3 (0.20%) Maven
4 3 (0.20%) MSI
4 3 (0.20%) Rational DOORS
5 2 (0.13%) git-flow
5 2 (0.13%) JUnit
5 2 (0.13%) Mockito
6 1 (0.066%) Chocolatey
6 1 (0.066%) Flyway
6 1 (0.066%) ScriptRunner
6 1 (0.066%) SonarQube
6 1 (0.066%) Sonatype Nexus
General
1 625 (41.23%) Social Skills
2 245 (16.16%) Analytical Skills
3 236 (15.57%) Finance
4 184 (12.14%) Public Sector
5 63 (4.16%) Military
6 61 (4.02%) Banking
7 60 (3.96%) Organisational Skills
8 48 (3.17%) Telecoms
9 47 (3.10%) Legal
10 44 (2.90%) Documentation Skills
11 35 (2.31%) Influencing Skills
12 27 (1.78%) Retail
13 24 (1.58%) Presentation Skills
14 22 (1.45%) Law
15 17 (1.12%) Aerospace
16 14 (0.92%) Local Government
16 14 (0.92%) Manufacturing
17 12 (0.79%) Inclusion and Diversity
18 10 (0.66%) Financial Institution
18 10 (0.66%) Publishing
Job Titles
1 225 (14.84%) Analyst
2 185 (12.20%) Lead
3 178 (11.74%) Architect
4 128 (8.44%) Service Manager
5 89 (5.87%) IT Support
6 82 (5.41%) Senior
7 80 (5.28%) Support Engineer
8 75 (4.95%) Service Analyst
9 73 (4.82%) Consultant
10 67 (4.42%) Support Analyst
11 54 (3.56%) IT Manager
12 48 (3.17%) IT Analyst
12 48 (3.17%) Service Architect
12 48 (3.17%) Service Desk Analyst
13 47 (3.10%) Delivery Manager
14 46 (3.03%) Infrastructure Engineer
15 39 (2.57%) Technical Support
15 39 (2.57%) Transition Manager
16 38 (2.51%) Change Manager
17 37 (2.44%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 62 (4.09%) REST
2 33 (2.18%) SOAP
3 19 (1.25%) .NET
4 18 (1.19%) LDAP
5 17 (1.12%) Middleware
6 14 (0.92%) CSS
7 10 (0.66%) 802.1X
7 10 (0.66%) ARM Templates
7 10 (0.66%) HTML
8 9 (0.59%) AngularJS
9 8 (0.53%) Web Services
10 7 (0.46%) Kafka
10 7 (0.46%) OAuth
10 7 (0.46%) Oracle GoldenGate
11 6 (0.40%) Elastic Stack
11 6 (0.40%) Oracle Fusion
12 5 (0.33%) Ajax
12 5 (0.33%) Microsoft Graph
13 4 (0.26%) RabbitMQ
13 4 (0.26%) Software Packaging
Miscellaneous
1 83 (5.47%) CMDB
2 72 (4.75%) Onboarding
3 68 (4.49%) Product Ownership
4 62 (4.09%) Data Centre
5 49 (3.23%) Management Information System
6 42 (2.77%) Virtual Team
7 36 (2.37%) Enterprise Software
8 35 (2.31%) PKI
9 34 (2.24%) Self-Motivation
10 30 (1.98%) Cloud Native
11 23 (1.52%) Analytical Mindset
12 22 (1.45%) Hybrid Cloud
13 17 (1.12%) Driving Licence
14 16 (1.06%) Mainframe
14 16 (1.06%) NHS
14 16 (1.06%) Security Posture
15 15 (0.99%) Replication
15 15 (0.99%) Smartphone
16 14 (0.92%) PMI
17 13 (0.86%) Video Conferencing
Operating Systems
1 356 (23.48%) Windows
2 98 (6.46%) Windows 10
3 93 (6.13%) Linux
4 77 (5.08%) Windows Server
5 34 (2.24%) Mac OS
6 33 (2.18%) Unix
7 32 (2.11%) Android
8 29 (1.91%) Apple iOS
9 21 (1.39%) Red Hat Enterprise Linux
10 9 (0.59%) Ubuntu
10 9 (0.59%) Windows Server 2012
11 7 (0.46%) Windows Server 2016
12 6 (0.40%) Windows Server 2019
12 6 (0.40%) zOS
13 4 (0.26%) CentOS
13 4 (0.26%) Windows Server 2003
14 3 (0.20%) Debian
14 3 (0.20%) VMS
15 2 (0.13%) AIX
15 2 (0.13%) Windows Server 2008
Processes & Methodologies
1 540 (35.62%) Service Management
2 452 (29.82%) ITSM
3 354 (23.35%) Agile
4 340 (22.43%) Problem-Solving
5 297 (19.59%) Change Management
6 273 (18.01%) Continuous Improvement
7 261 (17.22%) Service Delivery
8 249 (16.42%) Stakeholder Management
9 191 (12.60%) Stakeholder Engagement
10 188 (12.40%) Customer Service
11 171 (11.28%) DevOps
12 149 (9.83%) Roadmaps
13 143 (9.43%) Problem Management
14 132 (8.71%) Incident Management
15 130 (8.58%) Service Design
16 127 (8.38%) Project Management
17 114 (7.52%) Migration
18 109 (7.19%) Project Delivery
19 102 (6.73%) TOGAF
20 89 (5.87%) Root Cause Analysis
Programming Languages
1 149 (9.83%) PowerShell
2 87 (5.74%) SQL
3 79 (5.21%) Python
4 42 (2.77%) JavaScript
5 26 (1.72%) Bash
6 19 (1.25%) Java
6 19 (1.25%) Shell Script
7 11 (0.73%) Bicep
8 10 (0.66%) C#
8 10 (0.66%) Perl
9 8 (0.53%) Korn
10 6 (0.40%) JCL
10 6 (0.40%) REXX
11 5 (0.33%) Groovy
12 4 (0.26%) PL/SQL
13 3 (0.20%) Apex Code
13 3 (0.20%) Assembly Language
13 3 (0.20%) COBOL
13 3 (0.20%) HLASM
13 3 (0.20%) T-SQL
Qualifications
1 514 (33.91%) Security Cleared
2 376 (24.80%) SC Cleared
3 221 (14.58%) Degree
4 149 (9.83%) ITIL Certification
5 129 (8.51%) DV Cleared
6 77 (5.08%) Microsoft Certification
7 50 (3.30%) Cisco Certification
8 49 (3.23%) Computer Science Degree
9 48 (3.17%) PMI Certification
10 42 (2.77%) Azure Certification
11 38 (2.51%) PMP
12 37 (2.44%) CCNP
12 37 (2.44%) TOGAF Certification
13 36 (2.37%) ITIL Foundation Certificate
14 34 (2.24%) CISSP
15 31 (2.04%) ISEB
16 26 (1.72%) PRINCE2 Practitioner
17 24 (1.58%) MCSE
18 22 (1.45%) AWS Certification
19 21 (1.39%) A+ Certification
Quality Assurance & Compliance
1 122 (8.05%) SLA
2 65 (4.29%) ISO/IEC 27001
3 47 (3.10%) COBIT
4 45 (2.97%) GDPR
5 42 (2.77%) NIST
6 28 (1.85%) Data Quality
7 27 (1.78%) QA
8 24 (1.58%) GRC
9 17 (1.12%) Cyber Essentials
10 15 (0.99%) PCI DSS
11 13 (0.86%) NCSC
11 13 (0.86%) Sarbanes-Oxley
12 11 (0.73%) ISO/IEC 20000
12 11 (0.73%) JSP 440
12 11 (0.73%) PMO
13 8 (0.53%) Actionable Recommendations
13 8 (0.53%) HMG Security Policy Framework
14 7 (0.46%) Accessibility
14 7 (0.46%) ISO 22301
14 7 (0.46%) NIST 800
System Software
1 277 (18.27%) Active Directory
2 65 (4.29%) VMware Infrastructure
3 30 (1.98%) Hyper-V
4 26 (1.72%) Docker
5 25 (1.65%) Virtual Desktop
6 12 (0.79%) vSphere
7 10 (0.66%) Firmware
8 7 (0.46%) Oracle RAC
8 7 (0.46%) VMware NSX
9 5 (0.33%) VMware ESXi
10 4 (0.26%) Microsoft Virtual Server
10 4 (0.26%) Virtual Machines
10 4 (0.26%) Virtual Servers
11 3 (0.20%) BitLocker
11 3 (0.20%) DFS Replication
11 3 (0.20%) Job Entry Subsystem
11 3 (0.20%) Microsoft App-V
12 2 (0.13%) NFS
12 2 (0.13%) XenApp
12 2 (0.13%) XenDesktop
Systems Management
1 103 (6.79%) Microsoft Intune
2 81 (5.34%) SCCM
3 77 (5.08%) Terraform
4 70 (4.62%) Ansible
5 49 (3.23%) Kubernetes
6 30 (1.98%) OPNET
7 28 (1.85%) SCOM
8 19 (1.25%) Grafana
9 15 (0.99%) WSUS
10 14 (0.92%) FortiGate
10 14 (0.92%) Red Hat Satellite
11 13 (0.86%) Prometheus
12 11 (0.73%) Single Sign-On
13 10 (0.66%) HP SiteScope
14 9 (0.59%) Nessus
15 8 (0.53%) Jamf Pro
15 8 (0.53%) vCenter Server
16 7 (0.46%) CASB
16 7 (0.46%) Oracle Enterprise Manager
16 7 (0.46%) Oracle RMAN
Vendors
1 377 (24.87%) Microsoft
2 323 (21.31%) ServiceNow
3 112 (7.39%) VMware
4 100 (6.60%) Remedy
5 72 (4.75%) Cisco
6 60 (3.96%) Oracle
7 59 (3.89%) Google
8 58 (3.83%) Splunk
9 53 (3.50%) Atlassian
10 40 (2.64%) Citrix
11 32 (2.11%) Red Hat
12 30 (1.98%) SolarWinds
13 28 (1.85%) IBM
13 28 (1.85%) Palo Alto
13 28 (1.85%) Salesforce
14 26 (1.72%) Fortinet
15 24 (1.58%) F5
16 23 (1.52%) BMC
16 23 (1.52%) SAP
17 22 (1.45%) Juniper