ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 3 April 2026, with comparisons to the same periods in the previous two years.

 6 months to
3 Apr 2026		 Same period 2025 Same period 2024
Rank 52 43 36
Rank change year-on-year -9 -7 +8
Contract jobs citing ITIL 1,645 1,145 1,854
As % of all contract jobs in England 4.29% 4.72% 4.93%
As % of the Processes & Methodologies category 4.99% 5.20% 5.69%
Number of daily rates quoted 1,088 713 1,248
10th Percentile £218 £210 £206
25th Percentile £369 £313 £349
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £603 £600 £594
90th Percentile £701 £675 £688
UK median daily rate £495 £467 £500
% change year-on-year +6.11% -6.70% +6.38%
Number of hourly rates quoted 90 57 152
10th Percentile £17.24 £14.99 £14.00
25th Percentile £18.50 £18.50 £14.16
Median hourly rate £22.46 £25.00 £17.69
Median % change year-on-year -10.18% +41.32% -8.74%
75th Percentile £52.58 £37.50 £25.00
90th Percentile £85.53 £67.77 £49.64
UK median hourly rate £22.11 £24.66 £17.69
% change year-on-year -10.36% +39.40% -10.17%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,977 22,016 32,582
As % of all contract IT jobs advertised in England 85.99% 90.82% 86.69%
Number of daily rates quoted 21,149 14,501 21,512
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,015 852 2,158
10th Percentile £15.38 £15.00 £12.92
25th Percentile £19.34 £19.96 £15.78
Median hourly rate £37.50 £32.50 £32.50
Median % change year-on-year +15.38% - -13.33%
75th Percentile £65.00 £64.64 £58.69
90th Percentile £77.50 £76.25 £70.66
UK median hourly rate £35.77 £31.76 £32.50
% change year-on-year +12.61% -2.28% -10.41%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 3 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 3 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
London -36 495 £500 - 124
South East +3 376 £485 +4.30% 171
North of England -12 253 £499 +29.48% 114
South West +1 244 £575 +17.95% 44
Midlands -16 162 £425 -7.10% 76
North West -13 157 £563 +46.10% 64
West Midlands -20 125 £425 -10.53% 50
East of England -13 98 £400 -6.98% 43
Yorkshire -25 70 £450 +5.88% 39
East Midlands -17 36 £419 +30.86% 26
North East 0 26 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (5.65%) Confluence
2 77 (4.68%) SharePoint
3 74 (4.50%) Microsoft Exchange
4 12 (0.73%) IIS
5 8 (0.49%) Apache
6 7 (0.43%) Oracle Workflow
7 5 (0.30%) Mattermost
7 5 (0.30%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) nginx
Applications
1 89 (5.41%) Microsoft Office
2 52 (3.16%) Microsoft Project
3 32 (1.95%) Microsoft Excel
4 14 (0.85%) Microsoft PowerPoint
5 12 (0.73%) MS Visio
6 5 (0.30%) Acrobat
7 3 (0.18%) Chatbot
8 1 (0.061%) AutoCAD
8 1 (0.061%) Oracle Smart View
8 1 (0.061%) Revit
8 1 (0.061%) Spreadsheet
8 1 (0.061%) Trello
Business Applications
1 47 (2.86%) Remedy ITSM
2 23 (1.40%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.36%) Primavera
5 5 (0.30%) Oracle HRMS
6 4 (0.24%) assyst
6 4 (0.24%) Oracle Payables
6 4 (0.24%) Oracle Receivables
6 4 (0.24%) SAP S/4HANA
7 3 (0.18%) Oracle General Ledger
8 2 (0.12%) DELMIA
8 2 (0.12%) Dynamics CRM
8 2 (0.12%) Oracle Applications
8 2 (0.12%) Oracle Cash Management
8 2 (0.12%) SystmOne
9 1 (0.061%) FLEXCUBE
9 1 (0.061%) NetSuite
9 1 (0.061%) Oracle Assets
9 1 (0.061%) Oracle ERP
9 1 (0.061%) SAP ERP
Cloud Services
1 374 (22.74%) Azure
2 227 (13.80%) Microsoft 365
3 201 (12.22%) AWS
4 111 (6.75%) Entra ID
5 91 (5.53%) GCP
6 63 (3.83%) Power Platform
7 60 (3.65%) Azure DevOps
8 54 (3.28%) SaaS
9 34 (2.07%) GitHub
10 31 (1.88%) PaaS
11 29 (1.76%) Google Workspace
12 28 (1.70%) IaaS
13 25 (1.52%) OneDrive
14 22 (1.34%) Serverless
15 20 (1.22%) AWS Lambda
16 18 (1.09%) AWS CloudFormation
16 18 (1.09%) Azure Monitor
16 18 (1.09%) Datadog
16 18 (1.09%) OCI
17 17 (1.03%) Virtual Private Cloud
Communications & Networking
1 144 (8.75%) Firewall
2 102 (6.20%) DNS
3 101 (6.14%) VPN
4 89 (5.41%) WAN
5 81 (4.92%) LAN
6 69 (4.19%) DHCP
7 57 (3.47%) TCP/IP
8 52 (3.16%) SD-WAN
9 50 (3.04%) Network Security
10 39 (2.37%) Wi-Fi
11 33 (2.01%) BGP
11 33 (2.01%) SAN
12 31 (1.88%) OSPF
13 22 (1.34%) SSL
14 21 (1.28%) VoIP
15 20 (1.22%) VLAN
16 19 (1.16%) BIG-IP
16 19 (1.16%) Wireless
17 15 (0.91%) MPLS
17 15 (0.91%) NAS
Database & Business Intelligence
1 47 (2.86%) SQL Server
2 46 (2.80%) Power BI
3 16 (0.97%) Tableau
4 14 (0.85%) PostgreSQL
5 13 (0.79%) Amazon RDS
5 13 (0.79%) Oracle Database
6 12 (0.73%) Data Warehouse
7 11 (0.67%) Metadata
7 11 (0.67%) SQL Server Integration Services
8 9 (0.55%) Oracle Reports
9 7 (0.43%) SQL Server Reporting Services
10 5 (0.30%) Amazon Aurora
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Redis
10 5 (0.30%) Star Schema
11 4 (0.24%) Data Lake
11 4 (0.24%) DB2
11 4 (0.24%) DTS
Development Applications
1 189 (11.49%) JIRA
2 27 (1.64%) Jenkins
3 25 (1.52%) GitLab
4 21 (1.28%) Git
5 7 (0.43%) Bitbucket
6 4 (0.24%) Maven
6 4 (0.24%) MLflow
6 4 (0.24%) MSI
6 4 (0.24%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Browser DevTools
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
8 2 (0.12%) git-flow
8 2 (0.12%) Mockito
8 2 (0.12%) Rational DOORS
General
1 639 (38.84%) Social Skills
2 251 (15.26%) Analytical Skills
2 251 (15.26%) Finance
3 191 (11.61%) Public Sector
4 63 (3.83%) Military
5 62 (3.77%) Banking
6 59 (3.59%) Organisational Skills
7 56 (3.40%) Legal
8 52 (3.16%) Telecoms
9 43 (2.61%) Documentation Skills
10 39 (2.37%) Influencing Skills
11 30 (1.82%) Retail
12 22 (1.34%) Law
13 19 (1.16%) Aerospace
13 19 (1.16%) Presentation Skills
14 17 (1.03%) Local Government
15 14 (0.85%) Manufacturing
16 13 (0.79%) Inclusion and Diversity
17 12 (0.73%) Investment Banking
18 11 (0.67%) Police
Job Titles
1 206 (12.52%) Analyst
2 192 (11.67%) Architect
3 185 (11.25%) Lead
4 139 (8.45%) Service Manager
5 121 (7.36%) Senior
6 90 (5.47%) IT Support
7 86 (5.23%) Support Engineer
8 79 (4.80%) Consultant
9 75 (4.56%) Service Analyst
10 63 (3.83%) IT Manager
11 57 (3.47%) Delivery Manager
12 50 (3.04%) Service Architect
12 50 (3.04%) Support Analyst
13 49 (2.98%) IT Analyst
14 48 (2.92%) Service Desk Analyst
15 45 (2.74%) Infrastructure Engineer
15 45 (2.74%) Network Engineer
16 41 (2.49%) IT Engineer
17 39 (2.37%) Administrator
17 39 (2.37%) Technical Support
Libraries, Frameworks & Software Standards
1 77 (4.68%) REST
2 41 (2.49%) SOAP
3 24 (1.46%) .NET
4 20 (1.22%) LDAP
4 20 (1.22%) Middleware
5 19 (1.16%) Web Services
6 15 (0.91%) Oracle Fusion
6 15 (0.91%) Oracle GoldenGate
7 14 (0.85%) CSS
8 13 (0.79%) 802.1X
9 11 (0.67%) Kafka
10 10 (0.61%) AngularJS
10 10 (0.61%) ARM Templates
10 10 (0.61%) HTML
10 10 (0.61%) OAuth
10 10 (0.61%) SAML
11 8 (0.49%) Elastic Stack
12 7 (0.43%) Microsoft Graph
13 6 (0.36%) OAuth2
13 6 (0.36%) RabbitMQ
Miscellaneous
1 101 (6.14%) CMDB
2 92 (5.59%) Product Ownership
3 89 (5.41%) Onboarding
4 75 (4.56%) Data Centre
5 47 (2.86%) Enterprise Software
6 44 (2.67%) Management Information System
7 41 (2.49%) Self-Motivation
8 39 (2.37%) Virtual Team
9 35 (2.13%) Replication
10 34 (2.07%) PKI
11 30 (1.82%) Cloud Native
12 26 (1.58%) Analytical Mindset
13 24 (1.46%) Clustering
13 24 (1.46%) Hybrid Cloud
14 22 (1.34%) Security Posture
15 17 (1.03%) Mainframe
16 16 (0.97%) Driving Licence
16 16 (0.97%) NHS
16 16 (0.97%) PMI
17 14 (0.85%) Operational Technology
Operating Systems
1 370 (22.49%) Windows
2 104 (6.32%) Windows 10
3 93 (5.65%) Linux
4 86 (5.23%) Windows Server
5 41 (2.49%) Unix
6 33 (2.01%) Android
6 33 (2.01%) Mac OS
7 28 (1.70%) Apple iOS
8 22 (1.34%) Red Hat Enterprise Linux
9 11 (0.67%) Ubuntu
9 11 (0.67%) Windows Server 2012
10 9 (0.55%) Windows Server 2016
11 7 (0.43%) zOS
12 5 (0.30%) AIX
12 5 (0.30%) VMS
12 5 (0.30%) Windows Server 2019
13 4 (0.24%) CentOS
13 4 (0.24%) Windows Server 2003
14 3 (0.18%) Debian
15 2 (0.12%) Windows Server 2008
Processes & Methodologies
1 571 (34.71%) Service Management
2 475 (28.88%) ITSM
3 404 (24.56%) Agile
4 364 (22.13%) Problem-Solving
5 317 (19.27%) Change Management
6 303 (18.42%) Continuous Improvement
7 275 (16.72%) Stakeholder Management
8 269 (16.35%) Service Delivery
9 210 (12.77%) DevOps
10 206 (12.52%) Stakeholder Engagement
11 176 (10.70%) Customer Service
12 166 (10.09%) Roadmaps
13 148 (9.00%) Problem Management
14 143 (8.69%) Incident Management
15 140 (8.51%) Migration
16 135 (8.21%) Service Design
17 125 (7.60%) Project Management
18 114 (6.93%) Project Delivery
19 113 (6.87%) Root Cause Analysis
20 111 (6.75%) TOGAF
Programming Languages
1 147 (8.94%) PowerShell
2 100 (6.08%) SQL
3 81 (4.92%) Python
4 46 (2.80%) JavaScript
5 31 (1.88%) Bash
6 23 (1.40%) Java
7 21 (1.28%) Shell Script
8 16 (0.97%) Korn
9 14 (0.85%) Bicep
10 12 (0.73%) C#
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) PL/SQL
13 7 (0.43%) JCL
13 7 (0.43%) REXX
14 5 (0.30%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) TypeScript
15 3 (0.18%) VBScript
Qualifications
1 606 (36.84%) Security Cleared
2 458 (27.84%) SC Cleared
3 236 (14.35%) Degree
4 157 (9.54%) ITIL Certification
5 148 (9.00%) DV Cleared
6 66 (4.01%) Microsoft Certification
7 58 (3.53%) Cisco Certification
8 55 (3.34%) PMI Certification
9 50 (3.04%) Computer Science Degree
10 49 (2.98%) Azure Certification
11 46 (2.80%) PMP
12 43 (2.61%) CCNP
13 39 (2.37%) ITIL Foundation Certificate
14 36 (2.19%) CISSP
15 35 (2.13%) TOGAF Certification
16 34 (2.07%) ISEB
17 30 (1.82%) PRINCE2 Practitioner
18 22 (1.34%) AWS Certification
18 22 (1.34%) MCSE
19 18 (1.09%) A+ Certification
Quality Assurance & Compliance
1 137 (8.33%) SLA
2 73 (4.44%) ISO/IEC 27001
3 55 (3.34%) NIST
4 48 (2.92%) COBIT
5 47 (2.86%) GDPR
6 40 (2.43%) Data Quality
7 29 (1.76%) QA
8 24 (1.46%) GRC
9 23 (1.40%) NCSC
10 20 (1.22%) PMO
11 19 (1.16%) Cyber Essentials
11 19 (1.16%) ISO/IEC 20000
12 16 (0.97%) PCI DSS
13 11 (0.67%) Accessibility
13 11 (0.67%) JSP 440
13 11 (0.67%) Sarbanes-Oxley
14 8 (0.49%) Actionable Recommendations
14 8 (0.49%) Government Security Classifications
14 8 (0.49%) HMG Security Policy Framework
15 7 (0.43%) ISO 22301
System Software
1 289 (17.57%) Active Directory
2 68 (4.13%) VMware Infrastructure
3 33 (2.01%) Docker
4 27 (1.64%) Hyper-V
5 24 (1.46%) Virtual Desktop
6 16 (0.97%) Oracle RAC
7 15 (0.91%) vSphere
8 13 (0.79%) Firmware
9 12 (0.73%) VMware ESXi
9 12 (0.73%) VMware NSX
10 7 (0.43%) Virtual Machines
11 3 (0.18%) DFS Replication
11 3 (0.18%) Job Entry Subsystem
11 3 (0.18%) NFS
11 3 (0.18%) PowerHA
12 2 (0.12%) BitLocker
12 2 (0.12%) IAG
12 2 (0.12%) Microsoft App-V
12 2 (0.12%) XenApp
12 2 (0.12%) XenDesktop
Systems Management
1 115 (6.99%) Microsoft Intune
2 91 (5.53%) Terraform
3 79 (4.80%) Ansible
4 66 (4.01%) SCCM
5 62 (3.77%) Kubernetes
6 30 (1.82%) OPNET
7 21 (1.28%) Grafana
8 19 (1.16%) SCOM
8 19 (1.16%) Single Sign-On
9 17 (1.03%) Oracle RMAN
10 15 (0.91%) FortiGate
10 15 (0.91%) Oracle Enterprise Manager
10 15 (0.91%) Prometheus
11 14 (0.85%) WSUS
12 11 (0.67%) vCenter Server
13 9 (0.55%) Nessus
13 9 (0.55%) Red Hat Satellite
14 8 (0.49%) Active Directory Federation Services
14 8 (0.49%) CASB
15 7 (0.43%) vRealize
Vendors
1 365 (22.19%) Microsoft
2 360 (21.88%) ServiceNow
3 118 (7.17%) VMware
4 98 (5.96%) Remedy
5 83 (5.05%) Cisco
5 83 (5.05%) Oracle
6 56 (3.40%) Atlassian
7 54 (3.28%) Google
8 51 (3.10%) Splunk
9 44 (2.67%) Citrix
10 37 (2.25%) Palo Alto
11 34 (2.07%) Fortinet
12 31 (1.88%) SAP
13 30 (1.82%) Red Hat
14 28 (1.70%) SolarWinds
15 27 (1.64%) BMC
15 27 (1.64%) F5
16 26 (1.58%) IBM
17 24 (1.46%) Juniper
17 24 (1.46%) Salesforce
521 ITIL jobs in England