ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 8 February 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Feb 2026
Same period 2025 Same period 2024
Rank 53 42 34
Rank change year-on-year -11 -8 +13
Contract jobs citing ITIL 1,462 1,224 2,000
As % of all contract jobs in England 4.38% 4.67% 5.22%
As % of the Processes & Methodologies category 5.00% 5.21% 5.98%
Number of daily rates quoted 958 714 1,367
10th Percentile £190 £200 £205
25th Percentile £313 £278 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +7.53%
75th Percentile £588 £600 £600
90th Percentile £700 £688 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 97 49 131
10th Percentile £17.07 £15.44 £13.41
25th Percentile £18.50 £19.97 £14.16
Median hourly rate £25.15 £25.00 £17.95
Median % change year-on-year +0.60% +39.31% +15.77%
75th Percentile £45.46 £37.00 £31.00
90th Percentile £60.90 £69.00 £60.00
UK median hourly rate £24.00 £24.66 £17.72
% change year-on-year -2.68% +39.15% +14.34%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 29,230 23,495 33,456
As % of all contract IT jobs advertised in England 87.56% 89.70% 87.28%
Number of daily rates quoted 18,709 14,439 22,381
10th Percentile £306 £310 £300
25th Percentile £410 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £618 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,843 743 1,976
10th Percentile £15.00 £15.62 £13.41
25th Percentile £17.88 £21.00 £16.72
Median hourly rate £25.15 £35.00 £35.00
Median % change year-on-year -28.14% - -
75th Percentile £60.00 £64.50 £61.78
90th Percentile £70.00 £75.00 £73.75
UK median hourly rate £25.15 £32.50 £35.00
% change year-on-year -22.62% -7.14% +7.69%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 8 February 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 8 February 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 8 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -44 406 £475 -6.86% 145
South East +5 312 £445 -4.30% 188
North of England -17 249 £450 +12.50% 120
South West +8 243 £560 +15.76% 85
North West -7 151 £472 +18.00% 72
Midlands -8 143 £410 -8.89% 94
West Midlands -13 106 £388 -13.89% 58
East of England -5 95 £363 -14.71% 52
Yorkshire -22 78 £450 +5.88% 34
East Midlands -12 37 £425 +32.81% 36
North East -14 20 £450 -6.01% 14
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 109 (7.46%) SharePoint
2 82 (5.61%) Microsoft Exchange
3 80 (5.47%) Confluence
4 28 (1.92%) Skype for Business
5 13 (0.89%) Mattermost
6 11 (0.75%) IIS
7 8 (0.55%) Apache
7 8 (0.55%) Exchange Server 2013
8 3 (0.21%) CICS
9 2 (0.14%) ArcGIS
9 2 (0.14%) CMS
9 2 (0.14%) Mule
9 2 (0.14%) Oracle Spatial
9 2 (0.14%) SAS
10 1 (0.068%) Apache Spark
10 1 (0.068%) Drupal
10 1 (0.068%) Exchange Server 2007
10 1 (0.068%) nginx
10 1 (0.068%) Office Communications Server
10 1 (0.068%) WordPress
Applications
1 129 (8.82%) Microsoft Office
2 46 (3.15%) Microsoft Excel
3 39 (2.67%) Microsoft Project
4 27 (1.85%) Microsoft PowerPoint
5 17 (1.16%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 52 (3.56%) Remedy ITSM
2 24 (1.64%) Oracle EBS
3 9 (0.62%) Dynamics CRM
4 8 (0.55%) Maximo
5 6 (0.41%) assyst
6 5 (0.34%) Oracle General Ledger
7 4 (0.27%) Oracle Payables
7 4 (0.27%) Oracle Receivables
7 4 (0.27%) SAP S/4HANA
8 3 (0.21%) Kondor
8 3 (0.21%) Oracle EBS R12
9 2 (0.14%) DELMIA
9 2 (0.14%) Oracle Cash Management
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) SystmOne
10 1 (0.068%) Aareon QL
10 1 (0.068%) OPENHousing
10 1 (0.068%) Orchard Housing
Cloud Services
1 340 (23.26%) Azure
2 228 (15.60%) Microsoft 365
3 186 (12.72%) AWS
4 99 (6.77%) Entra ID
5 87 (5.95%) GCP
6 47 (3.21%) OneDrive
7 46 (3.15%) Power Platform
8 45 (3.08%) SaaS
9 41 (2.80%) Azure DevOps
10 24 (1.64%) Google Workspace
11 22 (1.50%) IaaS
12 19 (1.30%) PowerApps
13 18 (1.23%) PaaS
14 16 (1.09%) Azure Monitor
14 16 (1.09%) OpenShift
15 15 (1.03%) AWS CloudFormation
15 15 (1.03%) Azure ExpressRoute
15 15 (1.03%) GitHub
16 14 (0.96%) Serverless
17 13 (0.89%) Power Automate
Communications & Networking
1 109 (7.46%) DNS
2 99 (6.77%) Firewall
3 98 (6.70%) VPN
4 85 (5.81%) DHCP
5 61 (4.17%) WAN
6 57 (3.90%) LAN
7 55 (3.76%) TCP/IP
8 38 (2.60%) SD-WAN
9 30 (2.05%) Skype
10 28 (1.92%) Wi-Fi
11 26 (1.78%) VLAN
12 24 (1.64%) Network Security
13 23 (1.57%) VoIP
14 19 (1.30%) SAN
15 16 (1.09%) Wireless
16 14 (0.96%) Unified Communications
17 12 (0.82%) BGP
17 12 (0.82%) SSH
18 10 (0.68%) OSPF
19 9 (0.62%) NetScaler
Database & Business Intelligence
1 31 (2.12%) Power BI
2 18 (1.23%) SQL Server
3 14 (0.96%) Tableau
4 9 (0.62%) Amazon RDS
4 9 (0.62%) PostgreSQL
5 6 (0.41%) Metadata
6 5 (0.34%) Oracle Reports
6 5 (0.34%) Star Schema
7 4 (0.27%) Amazon Aurora
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Lake
7 4 (0.27%) Data Warehouse
7 4 (0.27%) Oracle Database
7 4 (0.27%) Redis
7 4 (0.27%) Relational Database
8 3 (0.21%) DB2
8 3 (0.21%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) Data Mining
9 2 (0.14%) Oracle BI Publisher
Development Applications
1 142 (9.71%) JIRA
2 19 (1.30%) Jenkins
3 12 (0.82%) GitLab
4 10 (0.68%) Git
5 6 (0.41%) MSI
6 3 (0.21%) AdminStudio
6 3 (0.21%) IBM UrbanCode
6 3 (0.21%) InstallShield
6 3 (0.21%) JMeter
6 3 (0.21%) Liquibase
7 2 (0.14%) git-flow
7 2 (0.14%) JUnit
7 2 (0.14%) Mockito
7 2 (0.14%) Postman
7 2 (0.14%) Rational DOORS
7 2 (0.14%) Sonatype Nexus
8 1 (0.068%) MLflow
8 1 (0.068%) Oracle Forms
8 1 (0.068%) Toad
8 1 (0.068%) Visual Studio
General
1 625 (42.75%) Social Skills
2 251 (17.17%) Analytical Skills
3 231 (15.80%) Finance
4 186 (12.72%) Public Sector
5 65 (4.45%) Military
6 62 (4.24%) Organisational Skills
7 57 (3.90%) Banking
8 56 (3.83%) Telecoms
9 46 (3.15%) Legal
10 45 (3.08%) Documentation Skills
11 33 (2.26%) Influencing Skills
12 25 (1.71%) Retail
13 23 (1.57%) Law
14 21 (1.44%) Manufacturing
15 19 (1.30%) Presentation Skills
16 14 (0.96%) Inclusion and Diversity
17 13 (0.89%) Local Government
17 13 (0.89%) Marketing
18 9 (0.62%) Billing
18 9 (0.62%) Electronics
Job Titles
1 241 (16.48%) Analyst
2 181 (12.38%) Lead
3 169 (11.56%) Architect
4 115 (7.87%) Service Manager
5 93 (6.36%) IT Support
6 92 (6.29%) Support Engineer
7 87 (5.95%) Support Analyst
8 67 (4.58%) Service Analyst
9 66 (4.51%) Consultant
10 64 (4.38%) Senior
11 59 (4.04%) Infrastructure Engineer
12 47 (3.21%) IT Analyst
13 46 (3.15%) Service Architect
14 45 (3.08%) Service Desk Analyst
15 41 (2.80%) IT Manager
16 40 (2.74%) 2nd Line Support
17 39 (2.67%) Technical Support
18 38 (2.60%) IT Engineer
19 36 (2.46%) Desktop Support
20 35 (2.39%) Administrator
Libraries, Frameworks & Software Standards
1 48 (3.28%) REST
2 28 (1.92%) SOAP
3 17 (1.16%) .NET
4 16 (1.09%) Middleware
5 13 (0.89%) LDAP
6 11 (0.75%) ARM Templates
7 10 (0.68%) CSS
8 9 (0.62%) HTML
9 7 (0.48%) Elastic Stack
9 7 (0.48%) Kafka
10 6 (0.41%) AngularJS
11 5 (0.34%) Ajax
12 4 (0.27%) Keycloak
12 4 (0.27%) Microsoft Graph
12 4 (0.27%) Oracle Fusion
12 4 (0.27%) SAML
12 4 (0.27%) Software Packaging
13 3 (0.21%) ISPF
13 3 (0.21%) OAuth
13 3 (0.21%) RabbitMQ
Miscellaneous
1 82 (5.61%) CMDB
2 69 (4.72%) Onboarding
3 57 (3.90%) Product Ownership
4 49 (3.35%) Data Centre
5 44 (3.01%) Management Information System
6 40 (2.74%) Virtual Team
7 39 (2.67%) Enterprise Software
7 39 (2.67%) Self-Motivation
8 27 (1.85%) PKI
9 24 (1.64%) Analytical Mindset
10 22 (1.50%) Cloud Native
11 20 (1.37%) Hybrid Cloud
12 18 (1.23%) Driving Licence
12 18 (1.23%) Mainframe
12 18 (1.23%) NHS
13 16 (1.09%) Smartphone
14 15 (1.03%) PMI
14 15 (1.03%) Replication
14 15 (1.03%) Video Conferencing
15 13 (0.89%) iPhone
Operating Systems
1 363 (24.83%) Windows
2 109 (7.46%) Windows 10
3 103 (7.05%) Linux
4 79 (5.40%) Windows Server
5 33 (2.26%) Mac OS
6 30 (2.05%) Apple iOS
7 28 (1.92%) Android
8 23 (1.57%) Unix
9 17 (1.16%) Red Hat Enterprise Linux
10 11 (0.75%) Windows Server 2012
11 8 (0.55%) Ubuntu
12 6 (0.41%) Windows Server 2016
12 6 (0.41%) Windows Server 2019
12 6 (0.41%) zOS
13 5 (0.34%) Windows Server 2003
14 4 (0.27%) CentOS
15 3 (0.21%) AIX
15 3 (0.21%) Debian
15 3 (0.21%) VMS
16 2 (0.14%) Solaris
Processes & Methodologies
1 513 (35.09%) Service Management
2 443 (30.30%) ITSM
3 342 (23.39%) Problem-Solving
4 321 (21.96%) Agile
5 295 (20.18%) Change Management
6 254 (17.37%) Continuous Improvement
7 241 (16.48%) Service Delivery
8 234 (16.01%) Stakeholder Management
9 201 (13.75%) Customer Service
10 191 (13.06%) Stakeholder Engagement
11 152 (10.40%) DevOps
12 150 (10.26%) Problem Management
13 129 (8.82%) Project Management
14 128 (8.76%) Incident Management
14 128 (8.76%) Roadmaps
15 119 (8.14%) Service Design
16 111 (7.59%) Migration
17 101 (6.91%) Project Delivery
18 99 (6.77%) TOGAF
19 96 (6.57%) Root Cause Analysis
Programming Languages
1 150 (10.26%) PowerShell
2 94 (6.43%) SQL
3 82 (5.61%) Python
4 32 (2.19%) JavaScript
5 28 (1.92%) Bash
6 17 (1.16%) Java
6 17 (1.16%) Shell Script
7 13 (0.89%) Perl
8 12 (0.82%) Bicep
9 6 (0.41%) C#
9 6 (0.41%) Groovy
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 4 (0.27%) PL/SQL
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
12 2 (0.14%) Go
12 2 (0.14%) VB.NET
Qualifications
1 467 (31.94%) Security Cleared
2 360 (24.62%) SC Cleared
3 211 (14.43%) Degree
4 151 (10.33%) ITIL Certification
5 103 (7.05%) DV Cleared
6 83 (5.68%) Microsoft Certification
7 46 (3.15%) Azure Certification
8 45 (3.08%) Computer Science Degree
9 44 (3.01%) ITIL Foundation Certificate
9 44 (3.01%) PMI Certification
10 40 (2.74%) Cisco Certification
11 35 (2.39%) PMP
11 35 (2.39%) TOGAF Certification
12 34 (2.33%) CCNP
13 31 (2.12%) ISEB
14 29 (1.98%) A+ Certification
15 24 (1.64%) PRINCE2 Practitioner
16 22 (1.50%) AWS Certification
16 22 (1.50%) CISSP
17 21 (1.44%) MCSE
Quality Assurance & Compliance
1 125 (8.55%) SLA
2 57 (3.90%) ISO/IEC 27001
3 42 (2.87%) COBIT
4 40 (2.74%) GDPR
5 31 (2.12%) NIST
6 29 (1.98%) QA
7 25 (1.71%) Data Quality
8 19 (1.30%) GRC
9 18 (1.23%) Cyber Essentials
10 12 (0.82%) NCSC
10 12 (0.82%) Sarbanes-Oxley
11 11 (0.75%) JSP 440
12 9 (0.62%) ISO/IEC 20000
12 9 (0.62%) PCI DSS
13 8 (0.55%) HMG Security Policy Framework
13 8 (0.55%) NIST 800
13 8 (0.55%) PMO
14 7 (0.48%) Accessibility
15 6 (0.41%) Actionable Recommendations
15 6 (0.41%) ISO 9001
System Software
1 287 (19.63%) Active Directory
2 71 (4.86%) VMware Infrastructure
3 38 (2.60%) Hyper-V
4 25 (1.71%) Docker
4 25 (1.71%) Virtual Desktop
5 12 (0.82%) vSphere
6 7 (0.48%) Microsoft App-V
7 6 (0.41%) VMware ESXi
7 6 (0.41%) VMware NSX
8 5 (0.34%) Firmware
8 5 (0.34%) Microsoft Virtual Server
8 5 (0.34%) Virtual Machines
8 5 (0.34%) Virtual Servers
9 4 (0.27%) BitLocker
10 3 (0.21%) DFS Replication
10 3 (0.21%) Job Entry Subsystem
11 2 (0.14%) NFS
11 2 (0.14%) XenApp
11 2 (0.14%) XenDesktop
12 1 (0.068%) NDS
Systems Management
1 109 (7.46%) Microsoft Intune
2 98 (6.70%) SCCM
3 73 (4.99%) Terraform
4 65 (4.45%) Ansible
5 50 (3.42%) Kubernetes
6 39 (2.67%) SCOM
7 30 (2.05%) OPNET
8 21 (1.44%) HP SiteScope
9 18 (1.23%) Grafana
9 18 (1.23%) WSUS
10 14 (0.96%) Prometheus
11 13 (0.89%) Red Hat Satellite
12 11 (0.75%) Single Sign-On
13 9 (0.62%) Jamf Pro
13 9 (0.62%) vCenter Server
14 7 (0.48%) FortiGate
15 5 (0.34%) Active Directory Federation Services
15 5 (0.34%) vRealize
16 4 (0.27%) Packer
16 4 (0.27%) Rancher
Vendors
1 405 (27.70%) Microsoft
2 292 (19.97%) ServiceNow
3 117 (8.00%) VMware
4 96 (6.57%) Remedy
5 62 (4.24%) Google
6 61 (4.17%) Cisco
7 53 (3.63%) Oracle
8 50 (3.42%) Splunk
9 48 (3.28%) Atlassian
10 38 (2.60%) Citrix
11 30 (2.05%) Red Hat
11 30 (2.05%) Salesforce
12 28 (1.92%) IBM
13 26 (1.78%) SAP
14 22 (1.50%) Palo Alto
15 21 (1.44%) Dynatrace
15 21 (1.44%) SolarWinds
16 19 (1.30%) Fortinet
17 18 (1.23%) BMC
18 17 (1.16%) Veeam