Period
to 26 July 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 26 July 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL
UK > England
6 months to
26 Jul 2021
Same period 2020 Same period 2019
Rank 51 52 43
Rank change year-on-year +1 -9 -1
Contract jobs citing ITIL 2,467 1,508 4,355
As % of all contract jobs advertised in England 4.37% 4.52% 5.17%
As % of the Processes & Methodologies category 4.93% 5.21% 5.90%
Number of daily rates quoted 1,719 944 2,708
10th Percentile £158 £180 £155
25th Percentile £300 £313 £288
Median daily rate (50th Percentile) £446 £432 £425
Median % change year-on-year +3.13% +1.65% +3.66%
75th Percentile £538 £525 £519
90th Percentile £625 £625 £594
UK median daily rate £435 £425 £425
% change year-on-year +2.35% - +6.25%
Number of hourly rates quoted 166 89 293
10th Percentile £12.16 £12.42 £11.25
25th Percentile £13.25 £14.25 £13.25
Median hourly rate £17.00 £17.35 £18.00
Median % change year-on-year -1.99% -3.64% +15.64%
75th Percentile £26.00 £21.25 £27.41
90th Percentile £48.75 £41.34 £46.00
UK median hourly rate £17.00 £17.50 £18.00
% change year-on-year -2.86% -2.78% +14.29%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 50,039 28,950 73,820
As % of all contract IT jobs advertised in England 88.54% 86.71% 87.63%
Number of daily rates quoted 34,626 19,677 49,925
10th Percentile £313 £305 £303
25th Percentile £408 £400 £388
Median daily rate (50th Percentile) £500 £488 £475
Median % change year-on-year +2.56% +2.63% +2.70%
75th Percentile £600 £588 £575
90th Percentile £700 £675 £650
UK median daily rate £500 £475 £475
% change year-on-year +5.26% - +5.56%
Number of hourly rates quoted 1,463 791 1,922
10th Percentile £12.00 £12.36 £11.85
25th Percentile £14.50 £15.75 £14.53
Median hourly rate £22.50 £23.08 £22.93
Median % change year-on-year -2.49% +0.63% +11.85%
75th Percentile £46.50 £46.02 £46.00
90th Percentile £60.00 £55.00 £52.50
UK median hourly rate £23.21 £23.05 £22.50
% change year-on-year +0.68% +2.46% +12.50%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 July 2021.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 July 2021.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 888 £500 +11.11% 209
South East +1 491 £438 +7.63% 188
North of England +3 336 £425 +4.29% 243
East of England +11 233 £185 -48.97% 69
Midlands +1 224 £415 +1.22% 172
North West -11 184 £423 +11.18% 133
South West -3 181 £450 -5.26% 73
West Midlands -1 150 £425 - 89
Yorkshire +35 127 £400 -5.60% 80
East Midlands +4 74 £335 +1.52% 82
North East -2 25 £450 +8.43% 30
ITIL
UK

For the 6 months to 26 July 2021, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 791 (32.06%) Social Skills
2 709 (28.74%) Windows
3 663 (26.87%) Microsoft
4 583 (23.63%) Service Management
5 482 (19.54%) Agile Software Development
6 475 (19.25%) Active Directory
7 432 (17.51%) Microsoft 365
8 426 (17.27%) Security Cleared
9 380 (15.40%) Azure
10 349 (14.15%) ITSM
11 348 (14.11%) VMware
12 346 (14.03%) Finance
13 335 (13.58%) Service Delivery
14 299 (12.12%) SC Cleared
15 298 (12.08%) Change Management
16 297 (12.04%) Problem-Solving
17 285 (11.55%) Project Management
18 284 (11.51%) ServiceNow
19 282 (11.43%) ITIL Certification
20 281 (11.39%) SLA
21 276 (11.19%) Analytical Skills
22 233 (9.44%) SQL
23 232 (9.40%) Windows 10
24 230 (9.32%) AWS
25 223 (9.04%) Stakeholder Management
26 221 (8.96%) VMware Infrastructure
27 220 (8.92%) Linux
28 215 (8.72%) Degree
29 213 (8.63%) PowerShell
29 213 (8.63%) Project Delivery

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 142 (5.76%) SharePoint
2 60 (2.43%) MS Exchange
3 32 (1.30%) Confluence
4 30 (1.22%) IIS
5 29 (1.18%) Apache
5 29 (1.18%) Tomcat
6 23 (0.93%) CMS
7 20 (0.81%) Skype for Business
8 18 (0.73%) WebSphere
9 14 (0.57%) JBoss
10 12 (0.49%) Exchange Server 2013
11 9 (0.36%) Documentum
11 9 (0.36%) Exchange Server 2010
12 8 (0.32%) nginx
12 8 (0.32%) SAS
12 8 (0.32%) WebLogic
13 7 (0.28%) Oracle SOA Suite
14 6 (0.24%) Apache ServiceMix
14 6 (0.24%) Apache Spark
14 6 (0.24%) Elasticsearch
Applications
1 201 (8.15%) Microsoft Office
2 104 (4.22%) Microsoft Excel
3 56 (2.27%) Microsoft PowerPoint
4 48 (1.95%) Microsoft Project
5 45 (1.82%) MS Visio
6 4 (0.16%) Photoshop
7 3 (0.12%) Chatbot
7 3 (0.12%) InfoPath
8 2 (0.081%) Spreadsheet
9 1 (0.041%) Acrobat
Business Applications
1 25 (1.01%) Remedy ITSM
2 18 (0.73%) Dynamics CRM
3 14 (0.57%) SAP S/4HANA
4 8 (0.32%) Oracle EBS
5 6 (0.24%) assyst
5 6 (0.24%) Cloudability
5 6 (0.24%) Dynamics AX
5 6 (0.24%) Magento
5 6 (0.24%) Shopify
6 5 (0.20%) Dynamics NAV
6 5 (0.20%) Oracle Financials
6 5 (0.20%) Remedy AR System
6 5 (0.20%) Salesforce.com CRM
7 4 (0.16%) SAP MM
7 4 (0.16%) SAP PS
7 4 (0.16%) Unit4 Business World
8 3 (0.12%) Oracle Applications
8 3 (0.12%) Primavera
8 3 (0.12%) SAP SD
9 2 (0.081%) SAP MDM
Cloud Services
1 432 (17.51%) Microsoft 365
2 380 (15.40%) Azure
3 230 (9.32%) AWS
4 74 (3.00%) SaaS
5 73 (2.96%) IaaS
6 69 (2.80%) PaaS
7 55 (2.23%) Power Platform
8 49 (1.99%) GCP
9 43 (1.74%) Azure Active Directory
10 32 (1.30%) OneDrive
11 31 (1.26%) GitHub
12 26 (1.05%) AWS Lambda
13 25 (1.01%) Cloud Computing
14 21 (0.85%) AWS CloudFormation
14 21 (0.85%) Serverless
15 20 (0.81%) Dynamics 365
15 20 (0.81%) Virtual Private Cloud
16 19 (0.77%) Amazon EC2
17 18 (0.73%) Amazon CloudWatch
18 17 (0.69%) Mimecast
Communications & Networking
1 176 (7.13%) Firewall
2 129 (5.23%) DNS
3 113 (4.58%) WAN
4 110 (4.46%) LAN
5 94 (3.81%) DHCP
6 77 (3.12%) TCP/IP
6 77 (3.12%) VPN
7 67 (2.72%) Wireless
8 66 (2.68%) SAN
9 58 (2.35%) VoIP
10 55 (2.23%) Wi-Fi
11 46 (1.86%) Network Security
12 44 (1.78%) Remote Desktop
13 31 (1.26%) Skype
14 29 (1.18%) VSAN
15 28 (1.13%) Internet
15 28 (1.13%) SSL
16 27 (1.09%) NAS
16 27 (1.09%) NetScaler
17 24 (0.97%) Unified Communications
Database & Business Intelligence
1 102 (4.13%) SQL Server
2 44 (1.78%) Oracle Database
3 36 (1.46%) MySQL
4 34 (1.38%) Power BI
5 27 (1.09%) Data Warehouse
6 21 (0.85%) Relational Database
7 18 (0.73%) Big Data
8 17 (0.69%) DB2
9 16 (0.65%) PostgreSQL
10 12 (0.49%) Oracle Reports
11 11 (0.45%) SQL Server 2014
12 10 (0.41%) Tableau
13 9 (0.36%) Amazon RDS
13 9 (0.36%) GIS
13 9 (0.36%) SQL Server 2012
14 8 (0.32%) Azure SQL Database
14 8 (0.32%) MongoDB
14 8 (0.32%) Oracle Database 11g
14 8 (0.32%) SQL Server Integration Services
14 8 (0.32%) SQL Server Reporting Services
Development Applications
1 99 (4.01%) JIRA
2 48 (1.95%) Git (software)
3 34 (1.38%) Jenkins
4 15 (0.61%) Visual Studio
5 14 (0.57%) GitLab
6 9 (0.36%) Bitbucket
7 8 (0.32%) Visual Studio Team System
8 6 (0.24%) Artifactory
9 5 (0.20%) Eclipse
9 5 (0.20%) Subversion
10 4 (0.16%) MSI
10 4 (0.16%) Oracle APEX
10 4 (0.16%) Sonatype Nexus
11 3 (0.12%) Atlassian Bamboo
11 3 (0.12%) Vagrant
12 2 (0.081%) AdminStudio
12 2 (0.081%) InstallShield
12 2 (0.081%) JMeter
12 2 (0.081%) TestDirector
12 2 (0.081%) Toad
General
1 791 (32.06%) Social Skills
2 346 (14.03%) Finance
3 276 (11.19%) Analytical Skills
4 198 (8.03%) Public Sector
5 116 (4.70%) Telecoms
6 107 (4.34%) Banking
7 80 (3.24%) Legal
8 69 (2.80%) Retail
9 68 (2.76%) Presentation Skills
10 65 (2.63%) Influencing Skills
11 54 (2.19%) Organisational Skills
12 40 (1.62%) Documentation Skills
13 38 (1.54%) Investment Banking
14 35 (1.42%) Marketing
15 31 (1.26%) Billing
16 30 (1.22%) Law
17 26 (1.05%) Manufacturing
18 25 (1.01%) Local Government
19 22 (0.89%) Financial Institution
20 20 (0.81%) Pharmaceutical
Job Titles
1 501 (20.31%) Analyst
2 236 (9.57%) Service Manager
3 223 (9.04%) Architect
4 214 (8.67%) Service Analyst
5 173 (7.01%) Service Desk Analyst
6 127 (5.15%) Consultant
7 111 (4.50%) Infrastructure Engineer
8 109 (4.42%) Project Manager
9 108 (4.38%) Support Engineer
10 103 (4.18%) Support Analyst
11 87 (3.53%) Delivery Manager
12 79 (3.20%) IT Manager
12 79 (3.20%) Solutions Architect
13 74 (3.00%) Transition Manager
14 72 (2.92%) IT Support
15 66 (2.68%) 2nd Line Support
16 65 (2.63%) Service Delivery Manager
17 64 (2.59%) IT Analyst
18 63 (2.55%) Administrator
18 63 (2.55%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 60 (2.43%) JSON
2 53 (2.15%) Middleware
3 48 (1.95%) Web Services
4 46 (1.86%) XML
5 43 (1.74%) HTML
6 41 (1.66%) .NET
7 32 (1.30%) CSS
7 32 (1.30%) LDAP
8 28 (1.13%) REST
8 28 (1.13%) YAML
9 24 (0.97%) Oracle Fusion
10 22 (0.89%) AngularJS
11 21 (0.85%) SOAP
12 15 (0.61%) Node.js
13 12 (0.49%) 802.1X
14 11 (0.45%) Ajax
14 11 (0.45%) WebSphere MQ
15 9 (0.36%) Kafka
15 9 (0.36%) SailPoint
15 9 (0.36%) SAML
Miscellaneous
1 136 (5.51%) Management Information System
2 129 (5.23%) Data Centre
3 110 (4.46%) Self-Motivation
4 107 (4.34%) NHS
5 86 (3.49%) CMDB
6 51 (2.07%) Clustering
7 42 (1.70%) User Experience
8 36 (1.46%) Public Cloud
9 35 (1.42%) PKI
10 31 (1.26%) Virtual Team
11 29 (1.18%) Data Protection Act
12 26 (1.05%) Hybrid Cloud
12 26 (1.05%) Replication
13 22 (0.89%) Video Conferencing
14 20 (0.81%) Driving Licence
15 18 (0.73%) Blackberry
16 17 (0.69%) Enterprise Software
17 16 (0.65%) PMI
18 15 (0.61%) Hedge funds
19 14 (0.57%) iPad
Operating Systems
1 709 (28.74%) Windows
2 232 (9.40%) Windows 10
3 220 (8.92%) Linux
4 212 (8.59%) Windows Server
5 106 (4.30%) Windows 7
6 90 (3.65%) Windows Server 2012
7 74 (3.00%) Windows Server 2016
8 71 (2.88%) Unix
9 51 (2.07%) Red Hat Enterprise Linux
10 46 (1.86%) Windows Server 2008
11 38 (1.54%) Apple iOS
12 37 (1.50%) Android
13 35 (1.42%) Windows Server 2019
14 24 (0.97%) AIX
14 24 (0.97%) Mac OS
15 18 (0.73%) Windows 8
16 17 (0.69%) Solaris
17 12 (0.49%) Windows Server 2003
18 11 (0.45%) CentOS
19 9 (0.36%) Windows Vista
Processes & Methodologies
1 583 (23.63%) Service Management
2 482 (19.54%) Agile Software Development
3 349 (14.15%) ITSM
4 335 (13.58%) Service Delivery
5 298 (12.08%) Change Management
6 297 (12.04%) Problem-Solving
7 285 (11.55%) Project Management
8 223 (9.04%) Stakeholder Management
9 213 (8.63%) Project Delivery
10 206 (8.35%) ITIL V3
11 202 (8.19%) Migration
12 197 (7.99%) DevOps
13 196 (7.94%) Incident Management
14 195 (7.90%) Problem Management
15 193 (7.82%) PRINCE2
16 186 (7.54%) Service Design
17 165 (6.69%) Configuration Management
18 139 (5.63%) Infrastructure Engineering
19 117 (4.74%) TOGAF
20 103 (4.18%) Continuous Improvement
Programming Languages
1 233 (9.44%) SQL
2 213 (8.63%) PowerShell
3 109 (4.42%) Python
4 62 (2.51%) Java
5 60 (2.43%) JavaScript
6 36 (1.46%) C
7 35 (1.42%) Shell Script
8 30 (1.22%) Bash Shell
9 25 (1.01%) C#
9 25 (1.01%) VBScript
10 18 (0.73%) VB
11 16 (0.65%) Perl
12 15 (0.61%) PL/SQL
13 11 (0.45%) Ruby
14 10 (0.41%) PHP
15 9 (0.36%) Go
15 9 (0.36%) T-SQL
16 8 (0.32%) C++
17 7 (0.28%) VBA
18 6 (0.24%) TypeScript
Qualifications
1 426 (17.27%) Security Cleared
2 299 (12.12%) SC Cleared
3 282 (11.43%) ITIL Certification
4 215 (8.72%) Degree
5 135 (5.47%) Microsoft Certification
6 110 (4.46%) Cisco Certification
7 97 (3.93%) DV Cleared
8 76 (3.08%) CCNA
9 70 (2.84%) MCSE
10 51 (2.07%) MCP
11 47 (1.91%) ITIL Foundation Certificate
12 45 (1.82%) TOGAF Certification
13 41 (1.66%) CCNP
13 41 (1.66%) CISSP
14 39 (1.58%) PMI Certification
14 39 (1.58%) PMP
15 38 (1.54%) MCSA
16 31 (1.26%) Computer Science Degree
17 30 (1.22%) BPSS Clearance
18 28 (1.13%) CISM
Quality Assurance & Compliance
1 281 (11.39%) SLA
2 83 (3.36%) ISO/IEC 27001
3 64 (2.59%) COBIT
4 58 (2.35%) GDPR
5 49 (1.99%) QA
6 40 (1.62%) PCI DSS
7 36 (1.46%) NIST
8 35 (1.42%) PMO
9 20 (0.81%) ISO/IEC 20000
10 17 (0.69%) Data Quality
10 17 (0.69%) Sarbanes-Oxley
11 15 (0.61%) Disclosure Scotland
12 11 (0.45%) GRC
12 11 (0.45%) ISO/IEC 27005
13 7 (0.28%) ISO 22301
13 7 (0.28%) NIST 800
14 6 (0.24%) ITGC
15 5 (0.20%) Accessibility
15 5 (0.20%) ISO 9001
15 5 (0.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 475 (19.25%) Active Directory
2 221 (8.96%) VMware Infrastructure
3 73 (2.96%) Hyper-V
4 59 (2.39%) VMware ESXi
5 56 (2.27%) Docker
6 48 (1.95%) vSphere
7 39 (1.58%) Virtual Machines
8 37 (1.50%) XenApp
9 27 (1.09%) Microsoft App-V
10 26 (1.05%) VMware NSX
11 25 (1.01%) Virtual Servers
12 21 (0.85%) Virtual Desktop
13 20 (0.81%) XenDesktop
14 13 (0.53%) DFS Replication
14 13 (0.53%) Firmware
14 13 (0.53%) VMware Workstation
15 11 (0.45%) Terminal Services
16 10 (0.41%) Microsoft Virtual Server
17 9 (0.36%) ProxySG
18 8 (0.32%) Oracle RAC
Systems Management
1 159 (6.45%) SCCM
2 103 (4.18%) Ansible
3 64 (2.59%) Puppet
4 55 (2.23%) Microsoft Intune
5 45 (1.82%) Opscode Chef
6 43 (1.74%) Kubernetes
7 42 (1.70%) SCOM
8 41 (1.66%) Terraform
9 36 (1.46%) vRealize
10 23 (0.93%) WSUS
11 21 (0.85%) SCVMM
12 20 (0.81%) vCenter Server
13 19 (0.77%) Active Directory Federation Services
13 19 (0.77%) Single Sign-On
14 18 (0.73%) Microsoft Clustering
15 17 (0.69%) AirWatch
16 16 (0.65%) Failover Clustering
17 15 (0.61%) SCSM
18 14 (0.57%) BladeLogic
18 14 (0.57%) PowerCLI
Vendors
1 663 (26.87%) Microsoft
2 348 (14.11%) VMware
3 284 (11.51%) ServiceNow
4 209 (8.47%) Cisco
5 153 (6.20%) Citrix
6 138 (5.59%) Oracle
7 82 (3.32%) HP
8 69 (2.80%) Dell
8 69 (2.80%) SAP
9 58 (2.35%) CheckPoint
10 57 (2.31%) IBM
11 52 (2.11%) Red Hat
11 52 (2.11%) Remedy
12 39 (1.58%) Salesforce.com
13 38 (1.54%) Apple
14 37 (1.50%) McAfee
15 35 (1.42%) F5
16 33 (1.34%) Meraki
17 32 (1.30%) BMC
18 31 (1.26%) SolarWinds