ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 9 May 2026, with comparisons to the same periods in the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 51 43 38
Rank change year-on-year -8 -5 +4
Contract jobs citing ITIL 1,649 1,183 1,725
As % of all contract jobs in England 4.05% 4.87% 4.68%
As % of the Processes & Methodologies category 4.77% 5.34% 5.41%
Number of daily rates quoted 1,116 719 1,151
10th Percentile £208 £210 £205
25th Percentile £375 £308 £331
Median daily rate (50th Percentile) £500 £463 £495
Median % change year-on-year +8.11% -6.57% +4.21%
75th Percentile £600 £588 £588
90th Percentile £688 £675 £688
UK median daily rate £495 £450 £490
% change year-on-year +10.00% -8.16% +4.93%
Number of hourly rates quoted 75 68 145
10th Percentile £17.19 £14.99 £14.00
25th Percentile £18.50 £16.05 £14.16
Median hourly rate £25.54 £21.63 £17.50
Median % change year-on-year +18.10% +23.57% -7.89%
75th Percentile £82.25 £30.93 £23.75
90th Percentile £103.30 £44.22 £46.18
UK median hourly rate £22.27 £22.03 £17.50
% change year-on-year +1.09% +25.86% -9.72%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,571 22,170 31,878
As % of all contract IT jobs advertised in England 84.83% 91.23% 86.54%
Number of daily rates quoted 22,077 14,511 20,880
10th Percentile £319 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £510 £525 £525
Median % change year-on-year -2.86% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £501 £520 £525
% change year-on-year -3.70% -1.00% -4.55%
Number of hourly rates quoted 2,146 929 2,248
10th Percentile £15.36 £14.50 £12.91
25th Percentile £20.35 £18.50 £16.00
Median hourly rate £46.65 £29.07 £36.50
Median % change year-on-year +60.47% -20.36% -2.25%
75th Percentile £67.84 £63.40 £60.00
90th Percentile £80.00 £75.00 £72.50
UK median hourly rate £42.00 £28.75 £36.50
% change year-on-year +46.09% -21.23% +1.39%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 9 May 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 9 May 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -19 512 £500 - 160
South East +6 393 £488 +8.33% 166
North of England -25 253 £494 +41.14% 107
South West -5 213 £600 +29.03% 63
North West -16 158 £544 +36.79% 52
Midlands -22 156 £450 - 64
West Midlands -22 125 £450 - 40
East of England -10 98 £363 -14.71% 56
Yorkshire -43 73 £475 +37.68% 46
East Midlands -22 30 £419 +30.86% 24
North East -6 22 £425 +117.95% 11
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 81 (4.91%) Confluence
2 64 (3.88%) SharePoint
3 63 (3.82%) Microsoft Exchange
4 17 (1.03%) IIS
5 8 (0.49%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Mattermost
7 6 (0.36%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) WordPress
Applications
1 87 (5.28%) Microsoft Office
2 55 (3.34%) Microsoft Project
3 28 (1.70%) Microsoft Excel
4 15 (0.91%) MS Visio
5 10 (0.61%) Microsoft PowerPoint
6 5 (0.30%) Chatbot
7 4 (0.24%) Acrobat
8 3 (0.18%) AutoCAD
8 3 (0.18%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.49%) Remedy ITSM
2 10 (0.61%) Oracle EBS
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Maximo
4 5 (0.30%) Oracle Payables
4 5 (0.30%) Oracle Receivables
5 4 (0.24%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
8 1 (0.061%) Bloomberg TOMS
8 1 (0.061%) Eloqua
8 1 (0.061%) Loan IQ
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Remedy AR System
8 1 (0.061%) SAP ERP
Cloud Services
1 382 (23.17%) Azure
2 216 (13.10%) Microsoft 365
3 210 (12.73%) AWS
4 109 (6.61%) Entra ID
5 87 (5.28%) GCP
6 75 (4.55%) Power Platform
7 61 (3.70%) Azure DevOps
8 60 (3.64%) SaaS
9 46 (2.79%) GitHub
10 32 (1.94%) Google Workspace
10 32 (1.94%) PaaS
11 31 (1.88%) IaaS
12 26 (1.58%) AWS Lambda
12 26 (1.58%) Serverless
13 23 (1.39%) Amazon S3
14 22 (1.33%) AWS CloudFormation
14 22 (1.33%) GitHub Actions
15 21 (1.27%) Amazon CloudWatch
15 21 (1.27%) Amazon EC2
15 21 (1.27%) Amazon EKS
Communications & Networking
1 145 (8.79%) Firewall
2 102 (6.19%) DNS
3 91 (5.52%) VPN
4 90 (5.46%) WAN
5 82 (4.97%) LAN
6 63 (3.82%) DHCP
7 57 (3.46%) Network Security
8 53 (3.21%) TCP/IP
9 50 (3.03%) SD-WAN
10 41 (2.49%) Wi-Fi
11 34 (2.06%) SAN
12 31 (1.88%) BGP
13 29 (1.76%) OSPF
14 24 (1.46%) SSL
15 19 (1.15%) BIG-IP
15 19 (1.15%) VoIP
15 19 (1.15%) Wireless
16 18 (1.09%) VLAN
17 16 (0.97%) NAS
18 15 (0.91%) Cisco ISE
Database & Business Intelligence
1 56 (3.40%) Power BI
2 51 (3.09%) SQL Server
3 16 (0.97%) Oracle Database
4 15 (0.91%) SQL Server Integration Services
4 15 (0.91%) Tableau
5 13 (0.79%) Data Warehouse
6 12 (0.73%) Amazon RDS
6 12 (0.73%) PostgreSQL
7 11 (0.67%) Oracle Reports
8 8 (0.49%) SQL Server Reporting Services
9 7 (0.42%) Metadata
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) DB2
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle BI EE
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Star Schema
11 4 (0.24%) Amazon Aurora
11 4 (0.24%) DTS
11 4 (0.24%) Redis
Development Applications
1 192 (11.64%) JIRA
2 34 (2.06%) Jenkins
3 32 (1.94%) GitLab
4 21 (1.27%) Git
5 13 (0.79%) Bitbucket
6 9 (0.55%) MSI
7 5 (0.30%) AdminStudio
7 5 (0.30%) InstallShield
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 613 (37.17%) Social Skills
2 274 (16.62%) Finance
3 259 (15.71%) Analytical Skills
4 179 (10.86%) Public Sector
5 65 (3.94%) Banking
5 65 (3.94%) Organisational Skills
6 58 (3.52%) Military
6 58 (3.52%) Telecoms
7 55 (3.34%) Legal
8 36 (2.18%) Influencing Skills
9 33 (2.00%) Documentation Skills
10 31 (1.88%) Retail
11 24 (1.46%) Law
12 20 (1.21%) Aerospace
13 17 (1.03%) Presentation Skills
14 15 (0.91%) Inclusion and Diversity
14 15 (0.91%) Local Government
14 15 (0.91%) Police
15 14 (0.85%) Front Office
16 13 (0.79%) Investment Banking
Job Titles
1 217 (13.16%) Analyst
2 167 (10.13%) Architect
3 138 (8.37%) Service Manager
4 136 (8.25%) Lead
5 125 (7.58%) Senior
6 99 (6.00%) IT Support
7 89 (5.40%) Support Engineer
8 81 (4.91%) Service Analyst
9 76 (4.61%) IT Manager
10 64 (3.88%) Consultant
11 58 (3.52%) Delivery Manager
12 51 (3.09%) Service Desk Analyst
13 50 (3.03%) IT Analyst
14 48 (2.91%) Network Engineer
14 48 (2.91%) Service Architect
14 48 (2.91%) Support Analyst
15 46 (2.79%) Infrastructure Engineer
16 44 (2.67%) IT Engineer
17 42 (2.55%) Designer
18 40 (2.43%) Change Manager
Libraries, Frameworks & Software Standards
1 67 (4.06%) REST
2 40 (2.43%) SOAP
3 25 (1.52%) .NET
4 22 (1.33%) Middleware
5 21 (1.27%) CSS
6 19 (1.15%) LDAP
6 19 (1.15%) Oracle Fusion
6 19 (1.15%) Web Services
7 15 (0.91%) 802.1X
7 15 (0.91%) Oracle GoldenGate
8 14 (0.85%) HTML
8 14 (0.85%) OAuth
9 12 (0.73%) Kafka
10 11 (0.67%) Microsoft Graph
10 11 (0.67%) SAML
11 10 (0.61%) AngularJS
11 10 (0.61%) AWS CDK
11 10 (0.61%) OAuth2
12 8 (0.49%) OpenID
13 7 (0.42%) Software Packaging
Miscellaneous
1 102 (6.19%) CMDB
2 101 (6.12%) Onboarding
3 97 (5.88%) Product Ownership
4 81 (4.91%) Data Centre
5 52 (3.15%) Enterprise Software
6 40 (2.43%) Management Information System
7 33 (2.00%) PKI
7 33 (2.00%) Replication
7 33 (2.00%) Self-Motivation
8 31 (1.88%) Cloud Native
9 30 (1.82%) Clustering
10 27 (1.64%) Analytical Mindset
11 24 (1.46%) Security Posture
11 24 (1.46%) Virtual Team
12 22 (1.33%) Hybrid Cloud
12 22 (1.33%) Mainframe
13 19 (1.15%) Driving Licence
14 16 (0.97%) Legacy Systems
14 16 (0.97%) Smartphone
15 15 (0.91%) Operational Technology
Operating Systems
1 363 (22.01%) Windows
2 101 (6.12%) Linux
3 92 (5.58%) Windows Server
4 91 (5.52%) Windows 10
5 52 (3.15%) Unix
6 34 (2.06%) Mac OS
7 33 (2.00%) Apple iOS
8 29 (1.76%) Android
9 27 (1.64%) Red Hat Enterprise Linux
10 13 (0.79%) Windows Server 2016
11 11 (0.67%) zOS
12 10 (0.61%) Ubuntu
12 10 (0.61%) Windows Server 2019
13 8 (0.49%) AIX
14 7 (0.42%) Windows Server 2012
15 6 (0.36%) Oracle Linux
16 5 (0.30%) Solaris
17 4 (0.24%) HPUX
17 4 (0.24%) SUSE
17 4 (0.24%) VMS
Processes & Methodologies
1 549 (33.29%) Service Management
2 457 (27.71%) ITSM
3 376 (22.80%) Agile
4 368 (22.32%) Problem-Solving
5 298 (18.07%) Continuous Improvement
6 294 (17.83%) Change Management
7 290 (17.59%) Stakeholder Management
8 236 (14.31%) Service Delivery
9 197 (11.95%) Stakeholder Engagement
10 192 (11.64%) DevOps
11 163 (9.88%) Roadmaps
12 162 (9.82%) Customer Service
13 144 (8.73%) Incident Management
14 142 (8.61%) Service Design
15 140 (8.49%) Problem Management
16 130 (7.88%) Migration
17 123 (7.46%) CI/CD
18 119 (7.22%) Root Cause Analysis
19 102 (6.19%) Project Management
20 101 (6.12%) Project Delivery
Programming Languages
1 122 (7.40%) PowerShell
2 101 (6.12%) SQL
3 62 (3.76%) Python
4 50 (3.03%) JavaScript
5 29 (1.76%) Bash
6 21 (1.27%) Java
6 21 (1.27%) Shell Script
7 16 (0.97%) Korn
8 14 (0.85%) Bicep
9 12 (0.73%) C#
9 12 (0.73%) PL/SQL
10 10 (0.61%) JCL
10 10 (0.61%) REXX
11 9 (0.55%) Groovy
11 9 (0.55%) Perl
12 6 (0.36%) T-SQL
13 3 (0.18%) Assembly Language
13 3 (0.18%) COBOL
13 3 (0.18%) TypeScript
13 3 (0.18%) VBScript
Qualifications
1 604 (36.63%) Security Cleared
2 452 (27.41%) SC Cleared
3 201 (12.19%) Degree
4 155 (9.40%) DV Cleared
5 148 (8.98%) ITIL Certification
6 60 (3.64%) Cisco Certification
7 55 (3.34%) PMI Certification
8 54 (3.27%) Microsoft Certification
9 53 (3.21%) Computer Science Degree
10 48 (2.91%) PMP
11 44 (2.67%) Azure Certification
11 44 (2.67%) CCNP
12 36 (2.18%) TOGAF Certification
13 32 (1.94%) CISSP
13 32 (1.94%) ITIL Foundation Certificate
14 21 (1.27%) ISEB
15 20 (1.21%) AWS Certification
16 19 (1.15%) BPSS Clearance
17 17 (1.03%) CCNA
17 17 (1.03%) Master's Degree
Quality Assurance & Compliance
1 131 (7.94%) SLA
2 63 (3.82%) ISO/IEC 27001
3 52 (3.15%) NIST
4 41 (2.49%) GDPR
5 40 (2.43%) COBIT
6 39 (2.37%) Data Quality
7 31 (1.88%) QA
8 25 (1.52%) NCSC
9 22 (1.33%) GRC
10 19 (1.15%) Cyber Essentials
10 19 (1.15%) PMO
11 17 (1.03%) ISO/IEC 20000
12 13 (0.79%) PCI DSS
13 11 (0.67%) Sarbanes-Oxley
14 8 (0.49%) Accessibility
14 8 (0.49%) Actionable Recommendations
15 7 (0.42%) Cyber Essentials PLUS
15 7 (0.42%) Government Security Classifications
15 7 (0.42%) ISO/IEC 42001
16 5 (0.30%) NIST 800
System Software
1 288 (17.47%) Active Directory
2 79 (4.79%) VMware Infrastructure
3 40 (2.43%) Docker
4 31 (1.88%) Hyper-V
5 24 (1.46%) Virtual Desktop
6 19 (1.15%) VMware ESXi
7 18 (1.09%) Oracle RAC
7 18 (1.09%) vSphere
8 12 (0.73%) Firmware
9 11 (0.67%) Virtual Machines
10 10 (0.61%) VMware NSX
11 5 (0.30%) Job Entry Subsystem
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenApp
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) RACF
Systems Management
1 105 (6.37%) Microsoft Intune
2 94 (5.70%) Terraform
3 78 (4.73%) Ansible
4 65 (3.94%) Kubernetes
5 62 (3.76%) SCCM
6 31 (1.88%) OPNET
7 24 (1.46%) Grafana
8 19 (1.15%) Oracle RMAN
8 19 (1.15%) Prometheus
9 16 (0.97%) Single Sign-On
9 16 (0.97%) WSUS
10 15 (0.91%) Oracle Enterprise Manager
10 15 (0.91%) SCOM
11 14 (0.85%) FortiGate
12 13 (0.79%) vCenter Server
13 9 (0.55%) CASB
13 9 (0.55%) Nessus
13 9 (0.55%) Red Hat Satellite
14 8 (0.49%) vMotion
15 7 (0.42%) vRealize
Vendors
1 391 (23.71%) Microsoft
2 376 (22.80%) ServiceNow
3 132 (8.00%) VMware
4 90 (5.46%) Remedy
5 84 (5.09%) Oracle
6 83 (5.03%) Cisco
7 58 (3.52%) Splunk
8 57 (3.46%) Google
9 42 (2.55%) Atlassian
10 41 (2.49%) Citrix
11 37 (2.24%) Palo Alto
12 36 (2.18%) SAP
13 31 (1.88%) Fortinet
13 31 (1.88%) Red Hat
14 29 (1.76%) SolarWinds
15 28 (1.70%) Dynatrace
16 26 (1.58%) BMC
16 26 (1.58%) IBM
17 24 (1.46%) Juniper
17 24 (1.46%) Zscaler