ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 29 April 2026, with comparisons to the same periods in the previous two years.

6 months to
29 Apr 2026
Same period 2025 Same period 2024
Rank 51 43 36
Rank change year-on-year -8 -7 +9
Contract jobs citing ITIL 1,651 1,178 1,765
As % of all contract jobs in England 4.10% 4.85% 4.77%
As % of the Processes & Methodologies category 4.83% 5.32% 5.52%
Number of daily rates quoted 1,100 724 1,186
10th Percentile £220 £210 £205
25th Percentile £377 £313 £333
Median daily rate (50th Percentile) £500 £474 £500
Median % change year-on-year +5.54% -5.25% +5.26%
75th Percentile £600 £598 £589
90th Percentile £700 £675 £688
UK median daily rate £497 £463 £495
% change year-on-year +7.35% -6.57% +5.32%
Number of hourly rates quoted 89 67 152
10th Percentile £17.56 £14.99 £14.00
25th Percentile £18.50 £16.30 £14.16
Median hourly rate £42.25 £22.05 £17.69
Median % change year-on-year +91.61% +24.65% -11.29%
75th Percentile £82.25 £33.75 £25.00
90th Percentile £99.00 £52.22 £49.64
UK median hourly rate £25.35 £22.05 £17.69
% change year-on-year +14.94% +24.65% -11.55%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 34,200 22,151 32,000
As % of all contract IT jobs advertised in England 84.97% 91.14% 86.55%
Number of daily rates quoted 21,858 14,510 20,977
10th Percentile £318 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £507 £525 £525
Median % change year-on-year -3.48% - -4.55%
75th Percentile £617 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £523 £525
% change year-on-year -4.31% -0.48% -4.55%
Number of hourly rates quoted 2,144 918 2,231
10th Percentile £15.38 £14.74 £12.86
25th Percentile £20.35 £18.51 £16.00
Median hourly rate £44.00 £30.45 £35.50
Median % change year-on-year +44.50% -14.23% -5.33%
75th Percentile £67.31 £63.75 £60.00
90th Percentile £78.75 £75.00 £72.50
UK median hourly rate £40.66 £29.07 £35.00
% change year-on-year +39.87% -16.94% -6.17%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 29 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 29 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 29 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -31 499 £500 - 114
South East +2 390 £490 +4.26% 145
North of England -25 255 £475 +39.71% 93
South West -5 225 £591 +26.42% 47
North West -10 168 £538 +51.84% 45
Midlands -20 163 £438 -2.78% 72
West Midlands -21 131 £450 - 43
East of England -12 95 £450 +5.26% 69
Yorkshire -53 63 £468 +33.71% 43
East Midlands -28 31 £419 +30.86% 29
North East -2 24 £425 +117.95% 7
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 82 (4.97%) Confluence
2 68 (4.12%) Microsoft Exchange
3 60 (3.63%) SharePoint
4 17 (1.03%) IIS
5 8 (0.48%) Oracle Workflow
6 7 (0.42%) Apache
7 6 (0.36%) Mattermost
7 6 (0.36%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
8 4 (0.24%) SAS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) Oracle Application Server
Applications
1 89 (5.39%) Microsoft Office
2 53 (3.21%) Microsoft Project
3 29 (1.76%) Microsoft Excel
4 15 (0.91%) MS Visio
5 12 (0.73%) Microsoft PowerPoint
6 6 (0.36%) Chatbot
7 5 (0.30%) Acrobat
8 2 (0.12%) AutoCAD
8 2 (0.12%) Revit
9 1 (0.061%) Oracle Smart View
9 1 (0.061%) Trello
Business Applications
1 41 (2.48%) Remedy ITSM
2 15 (0.91%) Oracle EBS
3 6 (0.36%) Maximo
3 6 (0.36%) Oracle HRMS
3 6 (0.36%) Primavera
4 5 (0.30%) Oracle Payables
4 5 (0.30%) Oracle Receivables
5 4 (0.24%) assyst
6 3 (0.18%) Oracle Applications
6 3 (0.18%) Oracle General Ledger
6 3 (0.18%) SAP S/4HANA
7 2 (0.12%) DELMIA
7 2 (0.12%) Dynamics CRM
7 2 (0.12%) Oracle Cash Management
8 1 (0.061%) Bloomberg TOMS
8 1 (0.061%) Eloqua
8 1 (0.061%) Oracle EBS R12
8 1 (0.061%) Oracle ERP
8 1 (0.061%) Remedy AR System
8 1 (0.061%) SAP ERP
Cloud Services
1 375 (22.71%) Azure
2 210 (12.72%) Microsoft 365
3 205 (12.42%) AWS
4 104 (6.30%) Entra ID
5 85 (5.15%) GCP
6 73 (4.42%) Power Platform
7 63 (3.82%) Azure DevOps
8 62 (3.76%) SaaS
9 41 (2.48%) GitHub
10 32 (1.94%) PaaS
11 31 (1.88%) Google Workspace
11 31 (1.88%) IaaS
12 24 (1.45%) Serverless
13 23 (1.39%) AWS Lambda
14 21 (1.27%) AWS CloudFormation
15 20 (1.21%) Amazon S3
15 20 (1.21%) OCI
16 19 (1.15%) Amazon CloudWatch
16 19 (1.15%) Datadog
17 18 (1.09%) Amazon EKS
Communications & Networking
1 145 (8.78%) Firewall
2 104 (6.30%) DNS
3 94 (5.69%) VPN
4 91 (5.51%) WAN
5 82 (4.97%) LAN
6 66 (4.00%) DHCP
7 57 (3.45%) Network Security
8 55 (3.33%) TCP/IP
9 50 (3.03%) SD-WAN
10 40 (2.42%) Wi-Fi
11 33 (2.00%) SAN
12 30 (1.82%) BGP
13 28 (1.70%) OSPF
14 23 (1.39%) SSL
15 20 (1.21%) VoIP
16 19 (1.15%) BIG-IP
17 18 (1.09%) VLAN
18 17 (1.03%) Wireless
19 15 (0.91%) NAS
20 14 (0.85%) Cisco ISE
Database & Business Intelligence
1 56 (3.39%) Power BI
2 49 (2.97%) SQL Server
3 16 (0.97%) Tableau
4 15 (0.91%) Oracle Database
5 14 (0.85%) SQL Server Integration Services
6 13 (0.79%) Data Warehouse
7 12 (0.73%) Amazon RDS
7 12 (0.73%) PostgreSQL
8 11 (0.67%) Oracle Reports
9 8 (0.48%) Metadata
9 8 (0.48%) SQL Server Reporting Services
10 5 (0.30%) Azure SQL Database
10 5 (0.30%) DB2
10 5 (0.30%) MySQL
10 5 (0.30%) Oracle Database 12c
10 5 (0.30%) Star Schema
11 4 (0.24%) Amazon Aurora
11 4 (0.24%) DTS
11 4 (0.24%) Oracle BI EE
11 4 (0.24%) Redis
Development Applications
1 187 (11.33%) JIRA
2 31 (1.88%) Jenkins
3 29 (1.76%) GitLab
4 22 (1.33%) Git
5 10 (0.61%) Bitbucket
6 9 (0.55%) MSI
7 5 (0.30%) AdminStudio
7 5 (0.30%) InstallShield
7 5 (0.30%) MLflow
8 4 (0.24%) JMeter
8 4 (0.24%) Maven
8 4 (0.24%) ScriptRunner
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Flyway
9 3 (0.18%) IBM UrbanCode
10 2 (0.12%) Chocolatey
10 2 (0.12%) git-flow
10 2 (0.12%) IntelliJ
10 2 (0.12%) Introscope
General
1 620 (37.55%) Social Skills
2 261 (15.81%) Finance
3 257 (15.57%) Analytical Skills
4 185 (11.21%) Public Sector
5 66 (4.00%) Banking
6 61 (3.69%) Organisational Skills
7 59 (3.57%) Military
8 58 (3.51%) Telecoms
9 54 (3.27%) Legal
10 35 (2.12%) Documentation Skills
10 35 (2.12%) Influencing Skills
11 27 (1.64%) Retail
12 22 (1.33%) Law
13 20 (1.21%) Aerospace
14 17 (1.03%) Presentation Skills
15 15 (0.91%) Inclusion and Diversity
15 15 (0.91%) Local Government
16 14 (0.85%) Police
17 13 (0.79%) Investment Banking
18 10 (0.61%) Manufacturing
Job Titles
1 214 (12.96%) Analyst
2 185 (11.21%) Architect
3 164 (9.93%) Lead
4 131 (7.93%) Senior
4 131 (7.93%) Service Manager
5 91 (5.51%) IT Support
6 83 (5.03%) Support Engineer
7 77 (4.66%) Service Analyst
8 72 (4.36%) IT Manager
9 68 (4.12%) Consultant
10 55 (3.33%) Delivery Manager
11 50 (3.03%) IT Analyst
12 49 (2.97%) Service Architect
13 48 (2.91%) Infrastructure Engineer
13 48 (2.91%) Service Desk Analyst
13 48 (2.91%) Support Analyst
14 46 (2.79%) Network Engineer
15 42 (2.54%) Enterprise Architect
16 41 (2.48%) Change Manager
16 41 (2.48%) Designer
Libraries, Frameworks & Software Standards
1 72 (4.36%) REST
2 42 (2.54%) SOAP
3 23 (1.39%) .NET
4 20 (1.21%) Middleware
5 19 (1.15%) LDAP
5 19 (1.15%) Web Services
6 18 (1.09%) CSS
6 18 (1.09%) Oracle Fusion
7 15 (0.91%) Oracle GoldenGate
8 14 (0.85%) 802.1X
9 13 (0.79%) OAuth
10 12 (0.73%) HTML
11 11 (0.67%) Kafka
11 11 (0.67%) SAML
12 10 (0.61%) AngularJS
12 10 (0.61%) Microsoft Graph
13 9 (0.55%) AWS CDK
13 9 (0.55%) OAuth2
14 8 (0.48%) ARM Templates
15 7 (0.42%) Elastic Stack
Miscellaneous
1 106 (6.42%) CMDB
2 96 (5.81%) Onboarding
3 93 (5.63%) Product Ownership
4 79 (4.78%) Data Centre
5 50 (3.03%) Enterprise Software
6 41 (2.48%) Management Information System
7 35 (2.12%) Self-Motivation
8 34 (2.06%) Replication
8 34 (2.06%) Virtual Team
9 33 (2.00%) PKI
10 30 (1.82%) Cloud Native
11 28 (1.70%) Analytical Mindset
11 28 (1.70%) Clustering
12 24 (1.45%) Hybrid Cloud
12 24 (1.45%) Security Posture
13 20 (1.21%) Driving Licence
13 20 (1.21%) Mainframe
14 17 (1.03%) PMI
15 15 (0.91%) Legacy Systems
15 15 (0.91%) Smartphone
Operating Systems
1 361 (21.87%) Windows
2 105 (6.36%) Linux
3 99 (6.00%) Windows Server
4 93 (5.63%) Windows 10
5 48 (2.91%) Unix
6 31 (1.88%) Mac OS
7 27 (1.64%) Red Hat Enterprise Linux
8 25 (1.51%) Android
8 25 (1.51%) Apple iOS
9 13 (0.79%) Windows Server 2016
10 11 (0.67%) Windows Server 2012
11 10 (0.61%) Ubuntu
11 10 (0.61%) Windows Server 2019
11 10 (0.61%) zOS
12 9 (0.55%) AIX
13 6 (0.36%) Oracle Linux
14 5 (0.30%) Solaris
15 4 (0.24%) HPUX
15 4 (0.24%) SUSE
15 4 (0.24%) VMS
Processes & Methodologies
1 554 (33.56%) Service Management
2 459 (27.80%) ITSM
3 400 (24.23%) Agile
4 362 (21.93%) Problem-Solving
5 308 (18.66%) Continuous Improvement
6 306 (18.53%) Change Management
7 292 (17.69%) Stakeholder Management
8 248 (15.02%) Service Delivery
9 206 (12.48%) DevOps
10 199 (12.05%) Stakeholder Engagement
11 167 (10.12%) Roadmaps
12 160 (9.69%) Customer Service
13 140 (8.48%) Service Design
14 139 (8.42%) Problem Management
15 137 (8.30%) Incident Management
16 132 (8.00%) Migration
17 120 (7.27%) Root Cause Analysis
18 118 (7.15%) CI/CD
19 115 (6.97%) Project Management
20 112 (6.78%) Project Delivery
Programming Languages
1 132 (8.00%) PowerShell
2 99 (6.00%) SQL
3 64 (3.88%) Python
4 50 (3.03%) JavaScript
5 30 (1.82%) Bash
6 22 (1.33%) Java
7 21 (1.27%) Shell Script
8 16 (0.97%) Korn
9 14 (0.85%) Bicep
10 12 (0.73%) C#
10 12 (0.73%) PL/SQL
11 11 (0.67%) Perl
12 10 (0.61%) JCL
12 10 (0.61%) REXX
13 9 (0.55%) Groovy
14 6 (0.36%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) Go
15 3 (0.18%) VBScript
Qualifications
1 611 (37.01%) Security Cleared
2 458 (27.74%) SC Cleared
3 226 (13.69%) Degree
4 155 (9.39%) ITIL Certification
5 150 (9.09%) DV Cleared
6 62 (3.76%) Microsoft Certification
7 60 (3.63%) PMI Certification
8 59 (3.57%) Cisco Certification
9 53 (3.21%) Computer Science Degree
10 50 (3.03%) PMP
11 47 (2.85%) Azure Certification
12 43 (2.60%) CCNP
13 34 (2.06%) ITIL Foundation Certificate
13 34 (2.06%) TOGAF Certification
14 33 (2.00%) CISSP
15 32 (1.94%) ISEB
16 29 (1.76%) PRINCE2 Practitioner
17 20 (1.21%) AWS Certification
18 19 (1.15%) MCSE
19 18 (1.09%) Master's Degree
Quality Assurance & Compliance
1 135 (8.18%) SLA
2 63 (3.82%) ISO/IEC 27001
3 50 (3.03%) NIST
4 49 (2.97%) COBIT
5 40 (2.42%) Data Quality
6 39 (2.36%) GDPR
7 30 (1.82%) QA
8 26 (1.57%) GRC
9 20 (1.21%) NCSC
10 19 (1.15%) Cyber Essentials
10 19 (1.15%) PMO
11 17 (1.03%) ISO/IEC 20000
12 13 (0.79%) PCI DSS
13 12 (0.73%) Sarbanes-Oxley
14 10 (0.61%) JSP 440
15 8 (0.48%) Accessibility
15 8 (0.48%) Actionable Recommendations
16 7 (0.42%) Government Security Classifications
16 7 (0.42%) HMG Security Policy Framework
16 7 (0.42%) ISO/IEC 42001
System Software
1 290 (17.57%) Active Directory
2 75 (4.54%) VMware Infrastructure
3 38 (2.30%) Docker
4 28 (1.70%) Hyper-V
5 27 (1.64%) Virtual Desktop
6 19 (1.15%) VMware ESXi
6 19 (1.15%) vSphere
7 18 (1.09%) Oracle RAC
8 13 (0.79%) Firmware
9 10 (0.61%) VMware NSX
10 9 (0.55%) Virtual Machines
11 5 (0.30%) Job Entry Subsystem
12 4 (0.24%) Microsoft App-V
12 4 (0.24%) XenApp
12 4 (0.24%) XenDesktop
13 3 (0.18%) DFS Replication
13 3 (0.18%) IAG
13 3 (0.18%) NFS
13 3 (0.18%) PowerHA
14 2 (0.12%) BitLocker
Systems Management
1 104 (6.30%) Microsoft Intune
2 92 (5.57%) Terraform
3 78 (4.72%) Ansible
4 65 (3.94%) SCCM
5 64 (3.88%) Kubernetes
6 30 (1.82%) OPNET
7 23 (1.39%) Grafana
8 19 (1.15%) Oracle RMAN
9 18 (1.09%) Prometheus
9 18 (1.09%) SCOM
9 18 (1.09%) WSUS
10 17 (1.03%) Single Sign-On
11 15 (0.91%) Oracle Enterprise Manager
12 14 (0.85%) FortiGate
12 14 (0.85%) vCenter Server
13 9 (0.55%) Nessus
13 9 (0.55%) Red Hat Satellite
14 8 (0.48%) CASB
14 8 (0.48%) vMotion
15 7 (0.42%) vRealize
Vendors
1 385 (23.32%) Microsoft
2 370 (22.41%) ServiceNow
3 128 (7.75%) VMware
4 91 (5.51%) Remedy
5 86 (5.21%) Oracle
6 84 (5.09%) Cisco
7 56 (3.39%) Splunk
8 55 (3.33%) Google
9 47 (2.85%) Atlassian
10 44 (2.67%) Citrix
11 36 (2.18%) Palo Alto
11 36 (2.18%) SAP
12 35 (2.12%) Red Hat
13 31 (1.88%) Fortinet
14 29 (1.76%) SolarWinds
15 25 (1.51%) BMC
15 25 (1.51%) Dynatrace
16 24 (1.45%) Juniper
16 24 (1.45%) Zscaler
17 23 (1.39%) IBM