ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 14 August 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Aug 2026
Same period 2025 Same period 2024
Rank 48 42 45
Rank change year-on-year -6 +3 -2
Contract jobs citing ITIL 1,942 1,364 1,402
As % of all contract jobs in England 4.26% 4.94% 4.21%
As % of the Processes & Methodologies category 5.01% 5.43% 4.90%
Number of daily rates quoted 1,313 858 926
10th Percentile £200 £213 £206
25th Percentile £375 £325 £350
Median daily rate (50th Percentile) £500 £450 £481
Median % change year-on-year +11.11% -6.35% +0.10%
75th Percentile £598 £575 £588
90th Percentile £675 £650 £675
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 112 90 85
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £17.44 £16.30
Median hourly rate £28.00 £26.23 £21.37
Median % change year-on-year +6.77% +22.72% +22.11%
75th Percentile £77.20 £37.50 £27.00
90th Percentile £87.14 £59.71 £53.45
UK median hourly rate £25.00 £23.00 £21.37
% change year-on-year +8.70% +7.63% +20.06%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,785 25,097 28,627
As % of all contract IT jobs advertised in England 85.06% 90.81% 85.92%
Number of daily rates quoted 24,091 16,007 18,621
10th Percentile £325 £300 £313
25th Percentile £425 £405 £425
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £630 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,533 1,429 1,649
10th Percentile £14.48 £14.20 £14.16
25th Percentile £19.34 £17.87 £18.50
Median hourly rate £43.96 £25.15 £43.00
Median % change year-on-year +74.79% -41.51% +2.87%
75th Percentile £68.75 £50.00 £65.00
90th Percentile £82.25 £70.00 £75.00
UK median hourly rate £42.30 £25.15 £41.50
% change year-on-year +68.19% -39.40% -2.35%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 14 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 14 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 14 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -8 649 £500 - 284
South East -2 489 £525 +5.00% 202
North of England -11 346 £450 +18.42% 175
North West +1 230 £449 -0.33% 102
South West -17 175 £500 +25.00% 66
Midlands -30 160 £450 +5.88% 90
West Midlands -30 139 £455 +7.06% 55
Yorkshire -29 100 £475 +39.71% 43
East of England +6 94 £450 +2.86% 61
East Midlands -23 20 £413 -5.50% 35
North East -32 19 £425 +117.95% 34
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 140 (7.21%) SharePoint
2 79 (4.07%) Microsoft Exchange
3 64 (3.30%) Confluence
4 11 (0.57%) IIS
5 8 (0.41%) Oracle Workflow
5 8 (0.41%) SAS
6 7 (0.36%) JBoss
7 6 (0.31%) Mattermost
7 6 (0.31%) Oracle Self-Service HR
7 6 (0.31%) WebSphere
8 5 (0.26%) CMS
9 4 (0.21%) OpenStack
9 4 (0.21%) WebLogic
10 3 (0.15%) Adobe Experience Manager
10 3 (0.15%) Apache
10 3 (0.15%) Oracle SOA Suite
11 2 (0.10%) IBM HTTP Server
11 2 (0.10%) Oracle HTTP Server
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) WebSphere Portal
Applications
1 83 (4.27%) Microsoft Office
2 55 (2.83%) Microsoft Excel
3 27 (1.39%) Microsoft Project
4 21 (1.08%) MS Visio
5 19 (0.98%) Microsoft PowerPoint
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 1 (0.051%) Oracle Smart View
9 1 (0.051%) Spreadsheet
Business Applications
1 64 (3.30%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.31%) Oracle EBS
3 6 (0.31%) Oracle HRMS
3 6 (0.31%) Primavera
3 6 (0.31%) Remedy AR System
4 5 (0.26%) SAP S/4HANA
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.15%) Dynamics CRM
6 3 (0.15%) NEC Housing
6 3 (0.15%) Oracle Applications
7 2 (0.10%) assyst
7 2 (0.10%) Cloudability
7 2 (0.10%) Dynamics GP
7 2 (0.10%) Oracle Payables
7 2 (0.10%) Oracle Receivables
7 2 (0.10%) SAP FI
8 1 (0.051%) Exchequer
8 1 (0.051%) Misys Equation
Cloud Services
1 499 (25.70%) Azure
2 343 (17.66%) Microsoft 365
3 218 (11.23%) AWS
4 182 (9.37%) Entra ID
5 99 (5.10%) SaaS
6 97 (4.99%) Power Platform
7 74 (3.81%) Azure DevOps
8 61 (3.14%) OneDrive
9 57 (2.94%) GitHub
10 55 (2.83%) GCP
11 41 (2.11%) Azure Monitor
12 33 (1.70%) Datadog
13 30 (1.54%) PaaS
14 29 (1.49%) IaaS
14 29 (1.49%) Serverless
15 28 (1.44%) Amazon CloudWatch
16 27 (1.39%) AWS Lambda
17 25 (1.29%) Amazon S3
17 25 (1.29%) GitHub Actions
18 23 (1.18%) OCI
Communications & Networking
1 179 (9.22%) Firewall
2 173 (8.91%) DNS
3 127 (6.54%) DHCP
3 127 (6.54%) VPN
4 102 (5.25%) WAN
5 100 (5.15%) TCP/IP
6 96 (4.94%) LAN
7 77 (3.96%) Network Security
8 57 (2.94%) Wi-Fi
9 48 (2.47%) BGP
9 48 (2.47%) OSPF
10 45 (2.32%) SSL
11 42 (2.16%) SD-WAN
12 39 (2.01%) SAN
13 37 (1.91%) Wireless
14 32 (1.65%) Cisco ASA
15 31 (1.60%) VLAN
16 30 (1.54%) Cisco Firepower
17 21 (1.08%) MPLS
18 20 (1.03%) NAS
Database & Business Intelligence
1 77 (3.96%) Power BI
2 71 (3.66%) SQL Server
3 25 (1.29%) Oracle Database
4 21 (1.08%) SQL Server Integration Services
5 15 (0.77%) Amazon RDS
6 12 (0.62%) MySQL
6 12 (0.62%) PostgreSQL
7 11 (0.57%) Data Warehouse
7 11 (0.57%) Oracle Reports
8 9 (0.46%) Relational Database
9 8 (0.41%) Metadata
9 8 (0.41%) NoSQL
9 8 (0.41%) SQL Server Reporting Services
10 7 (0.36%) Oracle Database 11g
10 7 (0.36%) Oracle Database 12c
11 6 (0.31%) Db2
11 6 (0.31%) Tableau
12 5 (0.26%) Big Data
12 5 (0.26%) Hadoop
12 5 (0.26%) Oracle BI EE
Development Applications
1 186 (9.58%) JIRA
2 36 (1.85%) Git
3 32 (1.65%) Jenkins
4 29 (1.49%) GitLab
5 23 (1.18%) Bitbucket
6 11 (0.57%) Atlassian Bamboo
7 8 (0.41%) MSI
8 5 (0.26%) Chocolatey
9 4 (0.21%) AdminStudio
9 4 (0.21%) Browser DevTools
9 4 (0.21%) Cucumber
9 4 (0.21%) Eclipse
9 4 (0.21%) InstallShield
9 4 (0.21%) Maven
9 4 (0.21%) MLflow
9 4 (0.21%) Postman
9 4 (0.21%) REST Assured
10 3 (0.15%) Flyway
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
General
1 807 (41.56%) Social Skills
2 358 (18.43%) Finance
3 327 (16.84%) Analytical Skills
4 198 (10.20%) Public Sector
5 106 (5.46%) Banking
6 83 (4.27%) Telecoms
7 67 (3.45%) Legal
7 67 (3.45%) Organisational Skills
8 65 (3.35%) Influencing Skills
9 37 (1.91%) Documentation Skills
10 32 (1.65%) Retail
11 30 (1.54%) Presentation Skills
12 26 (1.34%) Local Government
12 26 (1.34%) Military
13 25 (1.29%) Aerospace
14 20 (1.03%) Inclusion and Diversity
15 15 (0.77%) Financial Institution
15 15 (0.77%) Law
15 15 (0.77%) Police
16 14 (0.72%) Front Office
Job Titles
1 277 (14.26%) Analyst
2 181 (9.32%) Senior
3 153 (7.88%) IT Support
4 144 (7.42%) Support Engineer
5 137 (7.05%) Lead
6 127 (6.54%) Service Manager
7 124 (6.39%) Architect
8 86 (4.43%) IT Manager
8 86 (4.43%) Service Analyst
9 83 (4.27%) IT Engineer
10 77 (3.96%) Consultant
10 77 (3.96%) Network Engineer
11 72 (3.71%) IT Analyst
11 72 (3.71%) IT Support Engineer
11 72 (3.71%) Support Analyst
12 63 (3.24%) Project Manager
13 62 (3.19%) Delivery Manager
14 58 (2.99%) Transition Manager
15 55 (2.83%) Administrator
16 53 (2.73%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 111 (5.72%) REST
2 60 (3.09%) SOAP
3 37 (1.91%) Middleware
4 30 (1.54%) Web Services
5 25 (1.29%) SAML
6 24 (1.24%) CSS
7 22 (1.13%) HTML
7 22 (1.13%) OAuth
8 17 (0.88%) .NET
9 16 (0.82%) 802.1X
9 16 (0.82%) Ajax
9 16 (0.82%) ISPF
9 16 (0.82%) Oracle Fusion
10 15 (0.77%) LDAP
11 14 (0.72%) OpenID
12 13 (0.67%) Oracle GoldenGate
13 12 (0.62%) AWS CDK
13 12 (0.62%) Microsoft Graph
13 12 (0.62%) OAuth2
14 10 (0.51%) ARM Templates
Miscellaneous
1 168 (8.65%) Onboarding
2 160 (8.24%) CMDB
3 107 (5.51%) Data Centre
4 76 (3.91%) Enterprise Software
5 75 (3.86%) Product Ownership
6 67 (3.45%) Management Information System
7 64 (3.30%) Clustering
8 53 (2.73%) PKI
9 47 (2.42%) Hybrid Cloud
10 41 (2.11%) Self-Motivation
11 31 (1.60%) Analytical Mindset
11 31 (1.60%) Cloud Native
11 31 (1.60%) Driving Licence
11 31 (1.60%) Replication
12 29 (1.49%) Security Posture
13 28 (1.44%) Mainframe
14 26 (1.34%) Legacy Systems
15 16 (0.82%) Distributed Systems
15 16 (0.82%) Operational Technology
15 16 (0.82%) Security Operations Centre
Operating Systems
1 502 (25.85%) Windows
2 141 (7.26%) Linux
3 131 (6.75%) Windows Server
4 123 (6.33%) Windows 10
5 66 (3.40%) Unix
6 50 (2.57%) Red Hat Enterprise Linux
7 49 (2.52%) Mac OS
8 39 (2.01%) Apple iOS
9 29 (1.49%) Android
10 19 (0.98%) Windows Server 2019
11 17 (0.88%) zOS
12 15 (0.77%) AIX
13 11 (0.57%) Windows Server 2016
14 8 (0.41%) Oracle Linux
14 8 (0.41%) VMS
15 7 (0.36%) Solaris
15 7 (0.36%) Windows Server 2012
16 5 (0.26%) HPUX
16 5 (0.26%) SUSE
17 4 (0.21%) OpenVMS
Processes & Methodologies
1 698 (35.94%) Service Management
2 596 (30.69%) ITSM
3 479 (24.67%) Problem-Solving
4 476 (24.51%) Stakeholder Management
5 428 (22.04%) Agile
6 410 (21.11%) Continuous Improvement
7 342 (17.61%) Change Management
8 330 (16.99%) Service Delivery
9 226 (11.64%) DevOps
10 215 (11.07%) Stakeholder Engagement
11 211 (10.87%) Customer Service
12 208 (10.71%) Incident Management
13 181 (9.32%) Roadmaps
14 176 (9.06%) Project Delivery
15 162 (8.34%) Migration
16 156 (8.03%) Problem Management
16 156 (8.03%) Root Cause Analysis
17 148 (7.62%) AI
18 147 (7.57%) Cybersecurity
19 145 (7.47%) Service Design
Programming Languages
1 185 (9.53%) PowerShell
2 117 (6.02%) SQL
3 110 (5.66%) Python
4 72 (3.71%) JavaScript
5 57 (2.94%) Bash
6 21 (1.08%) Java
7 19 (0.98%) Bicep
8 17 (0.88%) PL/SQL
9 16 (0.82%) Shell Script
10 14 (0.72%) Korn
11 13 (0.67%) Perl
12 12 (0.62%) C#
13 10 (0.51%) T-SQL
14 9 (0.46%) Groovy
15 6 (0.31%) Apex Code
16 5 (0.26%) VBScript
17 4 (0.21%) JCL
17 4 (0.21%) REXX
17 4 (0.21%) TypeScript
18 2 (0.10%) SOQL
Qualifications
1 693 (35.68%) Security Cleared
2 478 (24.61%) SC Cleared
3 266 (13.70%) Degree
4 187 (9.63%) DV Cleared
5 145 (7.47%) ITIL Certification
6 81 (4.17%) Microsoft Certification
7 73 (3.76%) PMI Certification
8 72 (3.71%) ITIL Foundation Certificate
9 69 (3.55%) Computer Science Degree
9 69 (3.55%) PMP
10 68 (3.50%) Cisco Certification
11 62 (3.19%) Azure Certification
12 48 (2.47%) BPSS Clearance
13 42 (2.16%) CCNP
13 42 (2.16%) CISSP
14 34 (1.75%) A+ Certification
15 32 (1.65%) CCNA
16 23 (1.18%) CISM
17 22 (1.13%) MCSE
18 19 (0.98%) Network+ Certification
Quality Assurance & Compliance
1 186 (9.58%) SLA
2 73 (3.76%) ISO/IEC 27001
3 56 (2.88%) Data Quality
4 50 (2.57%) NIST
5 47 (2.42%) QA
6 37 (1.91%) NCSC
7 34 (1.75%) GDPR
8 31 (1.60%) ISO/IEC 20000
8 31 (1.60%) PMO
9 24 (1.24%) COBIT
9 24 (1.24%) GRC
10 11 (0.57%) Cyber Essentials
10 11 (0.57%) ISO 9001
11 10 (0.51%) PCI DSS
12 9 (0.46%) Government Security Classifications
13 7 (0.36%) Accessibility
13 7 (0.36%) Sarbanes-Oxley
14 6 (0.31%) Cyber Essentials PLUS
15 5 (0.26%) JSP 440
16 4 (0.21%) GxP
System Software
1 375 (19.31%) Active Directory
2 122 (6.28%) VMware Infrastructure
3 40 (2.06%) Hyper-V
4 38 (1.96%) Docker
5 29 (1.49%) Oracle RAC
5 29 (1.49%) VMware ESXi
6 28 (1.44%) Virtual Desktop
7 21 (1.08%) VMware NSX
7 21 (1.08%) vSphere
8 20 (1.03%) Firmware
8 20 (1.03%) Virtual Machines
9 15 (0.77%) IAG
10 14 (0.72%) RACF
11 9 (0.46%) NFS
12 7 (0.36%) PowerHA
13 6 (0.31%) Virtual Servers
14 4 (0.21%) Microsoft App-V
15 3 (0.15%) Microsoft Virtual Server
15 3 (0.15%) OpenAM
16 2 (0.10%) zsh
Systems Management
1 185 (9.53%) Microsoft Intune
2 98 (5.05%) Terraform
3 93 (4.79%) Ansible
3 93 (4.79%) SCCM
4 58 (2.99%) Kubernetes
5 24 (1.24%) Oracle RMAN
5 24 (1.24%) SCOM
6 21 (1.08%) Single Sign-On
7 20 (1.03%) vCenter Server
8 19 (0.98%) Data Guard
8 19 (0.98%) Jamf Pro
9 16 (0.82%) Grafana
10 15 (0.77%) Red Hat Satellite
11 14 (0.72%) WSUS
12 13 (0.67%) OMEGAMON
12 13 (0.67%) Oracle Enterprise Manager
12 13 (0.67%) Prometheus
13 11 (0.57%) FortiGate
14 8 (0.41%) CA Single Sign-On
14 8 (0.41%) vMotion
Vendors
1 592 (30.48%) Microsoft
2 562 (28.94%) ServiceNow
3 170 (8.75%) VMware
4 131 (6.75%) Cisco
5 97 (4.99%) Oracle
6 77 (3.96%) Remedy
7 58 (2.99%) Palo Alto
8 55 (2.83%) Splunk
9 49 (2.52%) IBM
10 47 (2.42%) SolarWinds
11 45 (2.32%) Citrix
11 45 (2.32%) SAP
12 43 (2.21%) BMC
13 37 (1.91%) Red Hat
14 34 (1.75%) Dynatrace
15 33 (1.70%) Juniper
16 30 (1.54%) Fortinet
17 28 (1.44%) Meraki
18 27 (1.39%) F5
18 27 (1.39%) Salesforce