ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 28 December 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Dec 2025
Same period 2024 Same period 2023
Rank 50 43 33
Rank change year-on-year -7 -10 +13
Contract jobs citing ITIL 1,478 1,284 1,954
As % of all contract jobs in England 4.68% 4.51% 5.32%
As % of the Processes & Methodologies category 5.29% 5.09% 6.02%
Number of daily rates quoted 967 765 1,340
10th Percentile £200 £200 £206
25th Percentile £315 £308 £325
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +5.26%
75th Percentile £588 £600 £600
90th Percentile £697 £700 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.82%
Number of hourly rates quoted 103 48 118
10th Percentile £17.38 £18.50 £13.41
25th Percentile £18.50 £21.41 £14.16
Median hourly rate £26.57 £25.56 £17.32
Median % change year-on-year +3.94% +47.59% +11.74%
75th Percentile £45.46 £37.00 £32.50
90th Percentile £75.63 £69.05 £65.00
UK median hourly rate £26.00 £26.13 £17.32
% change year-on-year -0.48% +50.84% +11.74%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,947 25,226 32,434
As % of all contract IT jobs advertised in England 88.49% 88.70% 88.25%
Number of daily rates quoted 17,782 15,552 22,007
10th Percentile £301 £313 £308
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £500 £525 £540
Median % change year-on-year -4.76% -2.78% -1.82%
75th Percentile £625 £645 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £528
% change year-on-year -4.76% -0.57% -4.00%
Number of hourly rates quoted 1,795 831 1,432
10th Percentile £15.18 £15.62 £14.36
25th Percentile £17.96 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +25.64%
75th Percentile £56.69 £64.73 £65.00
90th Percentile £69.65 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £43.42
% change year-on-year -22.62% -25.14% +24.04%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 28 December 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 28 December 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 28 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 400 £475 -5.82% 323
South East +9 351 £483 -0.51% 287
North of England -2 248 £441 +11.01% 223
South West +8 225 £556 +11.25% 114
Midlands -4 153 £425 -5.56% 168
North West -3 147 £466 +22.50% 116
West Midlands +2 118 £413 -8.33% 93
Yorkshire -8 85 £350 -17.65% 82
East of England -5 83 £363 -14.71% 111
East Midlands -11 35 £431 +43.67% 72
North East -9 16 £431 -30.16% 30
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 125 (8.46%) SharePoint
2 90 (6.09%) Microsoft Exchange
3 88 (5.95%) Confluence
4 34 (2.30%) Skype for Business
5 18 (1.22%) IIS
6 14 (0.95%) Exchange Server 2013
7 13 (0.88%) Mattermost
8 7 (0.47%) Apache
8 7 (0.47%) Exchange Server 2003
8 7 (0.47%) Exchange Server 2007
8 7 (0.47%) Exchange Server 2010
8 7 (0.47%) Office Communications Server
8 7 (0.47%) SharePoint Server
9 5 (0.34%) Mule
10 3 (0.20%) CICS
10 3 (0.20%) CMS
11 2 (0.14%) SAS
11 2 (0.14%) Tomcat
12 1 (0.068%) HCL Notes
12 1 (0.068%) MQSeries
Applications
1 156 (10.55%) Microsoft Office
2 56 (3.79%) Microsoft Excel
3 38 (2.57%) Microsoft Project
4 34 (2.30%) Microsoft PowerPoint
5 22 (1.49%) MS Visio
6 3 (0.20%) Acrobat
6 3 (0.20%) Oracle Smart View
7 1 (0.068%) Chatbot
7 1 (0.068%) ProjectWise
7 1 (0.068%) Spreadsheet
7 1 (0.068%) Trello
Business Applications
1 48 (3.25%) Remedy ITSM
2 24 (1.62%) Oracle EBS
3 10 (0.68%) Dynamics CRM
4 8 (0.54%) SAP S/4HANA
5 7 (0.47%) assyst
6 6 (0.41%) Maximo
7 5 (0.34%) Oracle General Ledger
8 3 (0.20%) Kondor
8 3 (0.20%) Oracle Payables
8 3 (0.20%) Oracle Receivables
9 2 (0.14%) Oracle EBS R12
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) Salesforce CRM
9 2 (0.14%) SystmOne
10 1 (0.068%) MIS ActiveH
10 1 (0.068%) NEC Housing
10 1 (0.068%) OPENHousing
10 1 (0.068%) Orchard Housing
Cloud Services
1 311 (21.04%) Azure
2 218 (14.75%) Microsoft 365
3 165 (11.16%) AWS
4 91 (6.16%) Entra ID
5 84 (5.68%) GCP
6 50 (3.38%) Power Platform
7 46 (3.11%) OneDrive
8 45 (3.04%) SaaS
9 39 (2.64%) Azure DevOps
10 21 (1.42%) PaaS
10 21 (1.42%) PowerApps
11 20 (1.35%) IaaS
12 15 (1.01%) Dynamics 365
12 15 (1.01%) GitHub
12 15 (1.01%) Power Automate
13 14 (0.95%) Azure Sentinel
14 13 (0.88%) Azure Monitor
14 13 (0.88%) Google Workspace
14 13 (0.88%) OpenShift
15 12 (0.81%) OCI
Communications & Networking
1 122 (8.25%) DNS
2 103 (6.97%) VPN
3 101 (6.83%) Firewall
4 92 (6.22%) DHCP
5 60 (4.06%) TCP/IP
6 53 (3.59%) WAN
7 43 (2.91%) LAN
8 34 (2.30%) SAN
9 33 (2.23%) SD-WAN
10 32 (2.17%) Skype
11 24 (1.62%) Network Security
12 23 (1.56%) VLAN
12 23 (1.56%) VoIP
13 21 (1.42%) Wireless
14 20 (1.35%) Wi-Fi
15 15 (1.01%) BGP
15 15 (1.01%) SSH
16 14 (0.95%) Unified Communications
17 13 (0.88%) OSPF
18 9 (0.61%) Internet
Database & Business Intelligence
1 36 (2.44%) Power BI
2 26 (1.76%) SQL Server
3 14 (0.95%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 9 (0.61%) Metadata
6 8 (0.54%) Relational Database
7 7 (0.47%) Data Warehouse
7 7 (0.47%) Oracle Database
8 5 (0.34%) Amazon Aurora
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Lake
9 4 (0.27%) Data Mining
9 4 (0.27%) Oracle Reports
9 4 (0.27%) Redis
9 4 (0.27%) Star Schema
10 3 (0.20%) DB2
10 3 (0.20%) Electronic Patient Records
10 3 (0.20%) Oracle Exadata
11 2 (0.14%) InfluxDB
Development Applications
1 150 (10.15%) JIRA
2 26 (1.76%) Jenkins
3 15 (1.01%) GitLab
4 10 (0.68%) Git
5 8 (0.54%) MSI
6 7 (0.47%) Bitbucket
6 7 (0.47%) Postman
7 6 (0.41%) Sonatype Nexus
8 5 (0.34%) Rational DOORS
9 3 (0.20%) AdminStudio
9 3 (0.20%) IBM UrbanCode
9 3 (0.20%) InstallShield
9 3 (0.20%) Liquibase
10 2 (0.14%) JMeter
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.068%) Fiddler
11 1 (0.068%) GCC
11 1 (0.068%) Selenium
11 1 (0.068%) SoapUI
General
1 651 (44.05%) Social Skills
2 272 (18.40%) Finance
3 242 (16.37%) Analytical Skills
4 183 (12.38%) Public Sector
5 74 (5.01%) Banking
6 71 (4.80%) Military
7 53 (3.59%) Organisational Skills
8 52 (3.52%) Telecoms
9 47 (3.18%) Documentation Skills
10 45 (3.04%) Legal
11 30 (2.03%) Influencing Skills
11 30 (2.03%) Manufacturing
12 22 (1.49%) Law
12 22 (1.49%) Presentation Skills
12 22 (1.49%) Retail
13 18 (1.22%) Marketing
14 16 (1.08%) Inclusion and Diversity
15 14 (0.95%) Electronics
16 12 (0.81%) Financial Institution
17 11 (0.74%) Billing
Job Titles
1 245 (16.58%) Analyst
2 196 (13.26%) Architect
3 172 (11.64%) Lead
4 100 (6.77%) Service Manager
5 95 (6.43%) IT Support
6 94 (6.36%) Support Engineer
7 87 (5.89%) Support Analyst
8 74 (5.01%) Senior
9 70 (4.74%) Service Architect
10 62 (4.19%) Consultant
11 59 (3.99%) Infrastructure Engineer
11 59 (3.99%) Service Analyst
12 49 (3.32%) Administrator
13 46 (3.11%) IT Analyst
14 43 (2.91%) 2nd Line Support
15 40 (2.71%) Service Desk Analyst
16 39 (2.64%) Desktop Support
17 38 (2.57%) IT Manager
17 38 (2.57%) ITIL Manager
18 35 (2.37%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (3.04%) REST
2 27 (1.83%) SOAP
3 22 (1.49%) .NET
4 17 (1.15%) Middleware
5 10 (0.68%) LDAP
6 9 (0.61%) CSS
6 9 (0.61%) HTML
7 8 (0.54%) Oracle Fusion
8 7 (0.47%) AngularJS
8 7 (0.47%) ARM Templates
8 7 (0.47%) Kafka
9 6 (0.41%) Lightning Web Components
9 6 (0.41%) Web Services
10 5 (0.34%) Elastic Stack
10 5 (0.34%) SAML
11 4 (0.27%) Ajax
11 4 (0.27%) Keycloak
11 4 (0.27%) RESTful
11 4 (0.27%) Software Packaging
12 3 (0.20%) ISPF
Miscellaneous
1 70 (4.74%) CMDB
2 58 (3.92%) Data Centre
3 57 (3.86%) Onboarding
4 53 (3.59%) Management Information System
5 52 (3.52%) Product Ownership
6 42 (2.84%) Enterprise Software
7 38 (2.57%) Virtual Team
8 35 (2.37%) PKI
9 34 (2.30%) Self-Motivation
10 28 (1.89%) Analytical Mindset
11 23 (1.56%) Replication
12 21 (1.42%) Mainframe
13 20 (1.35%) Video Conferencing
14 18 (1.22%) Hybrid Cloud
15 17 (1.15%) Driving Licence
15 17 (1.15%) NHS
16 15 (1.01%) Cloud Native
16 15 (1.01%) iPhone
17 13 (0.88%) Security Posture
17 13 (0.88%) Smartphone
Operating Systems
1 378 (25.58%) Windows
2 108 (7.31%) Linux
3 100 (6.77%) Windows 10
4 88 (5.95%) Windows Server
5 42 (2.84%) Mac OS
6 34 (2.30%) Unix
7 26 (1.76%) Apple iOS
8 23 (1.56%) Android
8 23 (1.56%) Red Hat Enterprise Linux
9 20 (1.35%) Windows Server 2012
10 14 (0.95%) Windows Server 2016
11 12 (0.81%) Windows Server 2019
12 11 (0.74%) Windows Server 2003
13 8 (0.54%) Ubuntu
14 6 (0.41%) CentOS
14 6 (0.41%) zOS
15 4 (0.27%) Mac OS X
15 4 (0.27%) Windows Server 2008
16 3 (0.20%) AIX
16 3 (0.20%) Solaris
Processes & Methodologies
1 534 (36.13%) Service Management
2 415 (28.08%) ITSM
3 326 (22.06%) Agile
4 309 (20.91%) Problem-Solving
5 299 (20.23%) Change Management
6 240 (16.24%) Stakeholder Management
7 232 (15.70%) Continuous Improvement
8 220 (14.88%) Service Delivery
9 181 (12.25%) Customer Service
9 181 (12.25%) Stakeholder Engagement
10 156 (10.55%) DevOps
11 139 (9.40%) Project Management
11 139 (9.40%) Service Design
12 138 (9.34%) Problem Management
13 133 (9.00%) Roadmaps
14 125 (8.46%) Project Delivery
15 116 (7.85%) Incident Management
16 102 (6.90%) Migration
17 95 (6.43%) TOGAF
18 90 (6.09%) Root Cause Analysis
Programming Languages
1 153 (10.35%) PowerShell
2 113 (7.65%) SQL
3 89 (6.02%) Python
4 30 (2.03%) Bash
5 29 (1.96%) JavaScript
6 26 (1.76%) Shell Script
7 13 (0.88%) Java
8 12 (0.81%) Perl
9 11 (0.74%) Bicep
10 7 (0.47%) C#
11 6 (0.41%) Apex Code
11 6 (0.41%) JCL
11 6 (0.41%) REXX
11 6 (0.41%) VBScript
12 5 (0.34%) Groovy
13 3 (0.20%) Assembly Language
13 3 (0.20%) COBOL
13 3 (0.20%) HLASM
13 3 (0.20%) PL/SQL
14 2 (0.14%) PHP
Qualifications
1 494 (33.42%) Security Cleared
2 385 (26.05%) SC Cleared
3 239 (16.17%) Degree
4 144 (9.74%) ITIL Certification
5 96 (6.50%) Microsoft Certification
6 83 (5.62%) DV Cleared
7 45 (3.04%) Azure Certification
8 44 (2.98%) Computer Science Degree
8 44 (2.98%) ITIL Foundation Certificate
9 40 (2.71%) Cisco Certification
10 37 (2.50%) PMI Certification
11 35 (2.37%) A+ Certification
11 35 (2.37%) CCNP
11 35 (2.37%) TOGAF Certification
12 30 (2.03%) PMP
13 26 (1.76%) ISEB
13 26 (1.76%) MCSE
14 25 (1.69%) CISSP
15 23 (1.56%) AWS Certification
16 21 (1.42%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 128 (8.66%) SLA
2 58 (3.92%) ISO/IEC 27001
3 47 (3.18%) GDPR
4 38 (2.57%) ISO/IEC 20000
5 37 (2.50%) COBIT
6 31 (2.10%) QA
7 27 (1.83%) NIST
8 20 (1.35%) Data Quality
9 19 (1.29%) GRC
10 15 (1.01%) Cyber Essentials
11 11 (0.74%) JSP 440
11 11 (0.74%) NCSC
12 10 (0.68%) ISO 9001
12 10 (0.68%) Sarbanes-Oxley
13 9 (0.61%) Accessibility
13 9 (0.61%) PMO
14 8 (0.54%) HMG Security Policy Framework
14 8 (0.54%) PCI DSS
15 6 (0.41%) ISO 22301
15 6 (0.41%) NIST 800
System Software
1 272 (18.40%) Active Directory
2 70 (4.74%) VMware Infrastructure
3 36 (2.44%) Hyper-V
4 23 (1.56%) Virtual Desktop
5 21 (1.42%) Docker
6 11 (0.74%) VMware ESXi
7 10 (0.68%) Firmware
8 9 (0.61%) vSphere
9 7 (0.47%) Brightmail
9 7 (0.47%) ISA Server
9 7 (0.47%) Microsoft App-V
10 6 (0.41%) VMware NSX
11 5 (0.34%) Microsoft Virtual Server
11 5 (0.34%) Virtual Servers
12 4 (0.27%) Terminal Services
12 4 (0.27%) Virtual Machines
13 3 (0.20%) DFS Replication
13 3 (0.20%) Job Entry Subsystem
13 3 (0.20%) Oracle RAC
14 2 (0.14%) XenApp
Systems Management
1 101 (6.83%) SCCM
2 96 (6.50%) Microsoft Intune
3 70 (4.74%) Terraform
4 64 (4.33%) Ansible
5 42 (2.84%) Kubernetes
6 39 (2.64%) SCOM
7 32 (2.17%) OPNET
8 21 (1.42%) HP SiteScope
9 17 (1.15%) WSUS
10 15 (1.01%) Grafana
11 13 (0.88%) Red Hat Satellite
11 13 (0.88%) vCenter Server
12 12 (0.81%) Prometheus
13 10 (0.68%) NetBackup
13 10 (0.68%) Single Sign-On
14 9 (0.61%) Microsoft Clustering
15 8 (0.54%) Jamf Pro
15 8 (0.54%) Nessus
16 7 (0.47%) Active Directory Federation Services
17 5 (0.34%) FortiGate
Vendors
1 426 (28.82%) Microsoft
2 293 (19.82%) ServiceNow
3 110 (7.44%) VMware
4 97 (6.56%) Remedy
5 68 (4.60%) Oracle
6 65 (4.40%) Cisco
7 54 (3.65%) Google
8 53 (3.59%) Splunk
9 51 (3.45%) Atlassian
10 47 (3.18%) Citrix
11 40 (2.71%) Salesforce
12 36 (2.44%) Red Hat
12 36 (2.44%) SAP
13 30 (2.03%) IBM
14 21 (1.42%) Dynatrace
14 21 (1.42%) Palo Alto
15 17 (1.15%) Fortinet
15 17 (1.15%) HP
16 16 (1.08%) F5
17 15 (1.01%) SolarWinds