ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 January 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Jan 2026
Same period 2025 Same period 2024
Rank 52 43 33
Rank change year-on-year -9 -10 +15
Contract jobs citing ITIL 1,440 1,229 1,964
As % of all contract jobs in England 4.46% 4.65% 5.22%
As % of the Processes & Methodologies category 5.08% 5.20% 5.96%
Number of daily rates quoted 938 717 1,338
10th Percentile £190 £200 £205
25th Percentile £313 £278 £315
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £700 £690 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 94 50 123
10th Percentile £16.89 £16.25 £13.41
25th Percentile £18.50 £21.30 £14.16
Median hourly rate £23.66 £26.31 £19.00
Median % change year-on-year -10.09% +38.49% +22.58%
75th Percentile £45.46 £36.50 £32.50
90th Percentile £60.00 £68.88 £60.20
UK median hourly rate £22.27 £25.56 £18.75
% change year-on-year -12.90% +36.33% +20.97%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,352 23,648 32,972
As % of all contract IT jobs advertised in England 87.85% 89.40% 87.58%
Number of daily rates quoted 18,131 14,458 22,099
10th Percentile £305 £310 £300
25th Percentile £410 £413 £415
Median daily rate (50th Percentile) £503 £525 £530
Median % change year-on-year -4.29% -0.94% -3.64%
75th Percentile £625 £645 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,777 764 1,811
10th Percentile £15.05 £15.62 £14.00
25th Percentile £17.87 £21.00 £17.13
Median hourly rate £25.15 £34.06 £36.50
Median % change year-on-year -26.15% -6.70% +7.35%
75th Percentile £58.75 £63.75 £62.50
90th Percentile £70.00 £75.00 £75.00
UK median hourly rate £25.15 £32.50 £36.02
% change year-on-year -22.62% -9.78% +12.89%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -35 400 £475 -5.82% 123
South East +4 307 £456 +1.43% 194
South West +7 244 £555 +11.00% 81
North of England -12 242 £450 +12.50% 123
North West -4 142 £450 +15.38% 64
Midlands -13 141 £425 +1.19% 91
West Midlands -4 106 £400 -11.11% 50
East of England -2 95 £363 -12.12% 59
Yorkshire -9 82 £441 +3.65% 41
East Midlands -16 35 £425 +41.67% 40
North East -15 18 £450 -6.01% 20
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 109 (7.57%) SharePoint
2 84 (5.83%) Confluence
2 84 (5.83%) Microsoft Exchange
3 31 (2.15%) Skype for Business
4 17 (1.18%) IIS
5 13 (0.90%) Mattermost
6 11 (0.76%) Exchange Server 2013
7 8 (0.56%) Apache
8 4 (0.28%) Exchange Server 2003
8 4 (0.28%) Exchange Server 2007
8 4 (0.28%) Exchange Server 2010
8 4 (0.28%) Office Communications Server
8 4 (0.28%) SharePoint Server
9 3 (0.21%) CICS
10 2 (0.14%) CMS
10 2 (0.14%) Mule
10 2 (0.14%) SAS
11 1 (0.069%) Drupal
11 1 (0.069%) nginx
11 1 (0.069%) WordPress
Applications
1 140 (9.72%) Microsoft Office
2 46 (3.19%) Microsoft Excel
3 38 (2.64%) Microsoft Project
4 29 (2.01%) Microsoft PowerPoint
5 18 (1.25%) MS Visio
6 5 (0.35%) Acrobat
7 3 (0.21%) Oracle Smart View
8 1 (0.069%) Chatbot
8 1 (0.069%) Spreadsheet
8 1 (0.069%) Trello
Business Applications
1 48 (3.33%) Remedy ITSM
2 24 (1.67%) Oracle EBS
3 9 (0.63%) Dynamics CRM
4 8 (0.56%) Maximo
5 7 (0.49%) SAP S/4HANA
6 6 (0.42%) assyst
7 5 (0.35%) Oracle General Ledger
8 4 (0.28%) Oracle Payables
8 4 (0.28%) Oracle Receivables
9 3 (0.21%) Kondor
9 3 (0.21%) Oracle EBS R12
10 2 (0.14%) DELMIA
10 2 (0.14%) Oracle Cash Management
10 2 (0.14%) Oracle FAH
10 2 (0.14%) Oracle Financials
10 2 (0.14%) Oracle Subledger Accounting
10 2 (0.14%) SystmOne
11 1 (0.069%) Aareon QL
11 1 (0.069%) Orchard Housing
11 1 (0.069%) Salesforce CRM
Cloud Services
1 320 (22.22%) Azure
2 218 (15.14%) Microsoft 365
3 177 (12.29%) AWS
4 88 (6.11%) Entra ID
5 87 (6.04%) GCP
6 49 (3.40%) SaaS
7 44 (3.06%) OneDrive
8 43 (2.99%) Power Platform
9 40 (2.78%) Azure DevOps
10 21 (1.46%) Google Workspace
10 21 (1.46%) PaaS
11 20 (1.39%) IaaS
12 18 (1.25%) PowerApps
13 16 (1.11%) OpenShift
14 15 (1.04%) AWS CloudFormation
14 15 (1.04%) Azure ExpressRoute
14 15 (1.04%) Azure Monitor
15 14 (0.97%) Dynamics 365
15 14 (0.97%) Serverless
16 13 (0.90%) Power Automate
Communications & Networking
1 108 (7.50%) DNS
2 99 (6.88%) VPN
3 92 (6.39%) Firewall
4 84 (5.83%) DHCP
5 60 (4.17%) WAN
6 53 (3.68%) LAN
7 52 (3.61%) TCP/IP
8 37 (2.57%) SD-WAN
9 32 (2.22%) Skype
10 26 (1.81%) VLAN
11 25 (1.74%) Wi-Fi
12 24 (1.67%) Network Security
13 22 (1.53%) VoIP
14 21 (1.46%) SAN
15 15 (1.04%) Wireless
16 14 (0.97%) Unified Communications
17 13 (0.90%) SSH
18 11 (0.76%) BGP
19 9 (0.63%) IPv4
19 9 (0.63%) OSPF
Database & Business Intelligence
1 30 (2.08%) Power BI
2 21 (1.46%) SQL Server
3 13 (0.90%) Tableau
4 10 (0.69%) Amazon RDS
4 10 (0.69%) PostgreSQL
5 6 (0.42%) Metadata
5 6 (0.42%) Oracle Database
6 5 (0.35%) Amazon Aurora
6 5 (0.35%) Oracle Reports
6 5 (0.35%) Star Schema
7 4 (0.28%) Azure SQL Database
7 4 (0.28%) Data Lake
7 4 (0.28%) Data Warehouse
7 4 (0.28%) Redis
7 4 (0.28%) Relational Database
8 3 (0.21%) DB2
8 3 (0.21%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) Data Mining
9 2 (0.14%) Oracle Exadata
Development Applications
1 139 (9.65%) JIRA
2 20 (1.39%) Jenkins
3 12 (0.83%) GitLab
4 9 (0.63%) Git
5 6 (0.42%) MSI
6 3 (0.21%) AdminStudio
6 3 (0.21%) Bitbucket
6 3 (0.21%) IBM UrbanCode
6 3 (0.21%) InstallShield
6 3 (0.21%) JMeter
6 3 (0.21%) Liquibase
6 3 (0.21%) Postman
6 3 (0.21%) Rational DOORS
6 3 (0.21%) Sonatype Nexus
7 2 (0.14%) git-flow
7 2 (0.14%) JUnit
7 2 (0.14%) Mockito
8 1 (0.069%) Oracle Forms
8 1 (0.069%) Toad
8 1 (0.069%) Visual Studio
General
1 627 (43.54%) Social Skills
2 247 (17.15%) Analytical Skills
2 247 (17.15%) Finance
3 182 (12.64%) Public Sector
4 70 (4.86%) Military
5 61 (4.24%) Banking
6 59 (4.10%) Organisational Skills
7 58 (4.03%) Telecoms
8 45 (3.13%) Documentation Skills
8 45 (3.13%) Legal
9 31 (2.15%) Influencing Skills
10 30 (2.08%) Manufacturing
11 25 (1.74%) Retail
12 22 (1.53%) Law
13 20 (1.39%) Presentation Skills
14 18 (1.25%) Marketing
15 14 (0.97%) Electronics
15 14 (0.97%) Inclusion and Diversity
16 11 (0.76%) Local Government
17 10 (0.69%) Billing
Job Titles
1 236 (16.39%) Analyst
2 176 (12.22%) Lead
3 175 (12.15%) Architect
4 112 (7.78%) Service Manager
5 95 (6.60%) IT Support
6 89 (6.18%) Support Analyst
6 89 (6.18%) Support Engineer
7 64 (4.44%) Consultant
8 61 (4.24%) Senior
9 60 (4.17%) Service Analyst
10 57 (3.96%) Infrastructure Engineer
11 53 (3.68%) Service Architect
12 45 (3.13%) IT Analyst
13 42 (2.92%) Service Desk Analyst
14 39 (2.71%) Administrator
15 38 (2.64%) 2nd Line Support
16 36 (2.50%) IT Manager
16 36 (2.50%) Technical Support
17 34 (2.36%) Desktop Support
17 34 (2.36%) IT Engineer
Libraries, Frameworks & Software Standards
1 46 (3.19%) REST
2 26 (1.81%) SOAP
3 16 (1.11%) Middleware
4 15 (1.04%) .NET
5 10 (0.69%) ARM Templates
6 8 (0.56%) CSS
6 8 (0.56%) LDAP
6 8 (0.56%) Oracle Fusion
7 7 (0.49%) Elastic Stack
7 7 (0.49%) HTML
7 7 (0.49%) Kafka
8 6 (0.42%) AngularJS
9 5 (0.35%) Ajax
10 4 (0.28%) Keycloak
10 4 (0.28%) SAML
10 4 (0.28%) Software Packaging
11 3 (0.21%) ISPF
11 3 (0.21%) OAuth
11 3 (0.21%) RabbitMQ
11 3 (0.21%) Web Services
Miscellaneous
1 77 (5.35%) CMDB
2 64 (4.44%) Onboarding
3 56 (3.89%) Product Ownership
4 52 (3.61%) Data Centre
5 48 (3.33%) Management Information System
6 41 (2.85%) Enterprise Software
7 39 (2.71%) Self-Motivation
7 39 (2.71%) Virtual Team
8 34 (2.36%) PKI
9 28 (1.94%) Analytical Mindset
10 22 (1.53%) Cloud Native
11 20 (1.39%) Hybrid Cloud
11 20 (1.39%) Mainframe
12 19 (1.32%) Driving Licence
12 19 (1.32%) Replication
13 18 (1.25%) NHS
14 15 (1.04%) PMI
14 15 (1.04%) Smartphone
15 13 (0.90%) iPhone
15 13 (0.90%) Video Conferencing
Operating Systems
1 364 (25.28%) Windows
2 105 (7.29%) Windows 10
3 104 (7.22%) Linux
4 79 (5.49%) Windows Server
5 31 (2.15%) Mac OS
6 28 (1.94%) Apple iOS
7 25 (1.74%) Android
8 24 (1.67%) Unix
9 17 (1.18%) Red Hat Enterprise Linux
10 11 (0.76%) Windows Server 2012
11 8 (0.56%) Ubuntu
11 8 (0.56%) Windows Server 2003
11 8 (0.56%) Windows Server 2019
12 6 (0.42%) Windows Server 2016
12 6 (0.42%) zOS
13 4 (0.28%) CentOS
13 4 (0.28%) Windows Server 2008
14 3 (0.21%) AIX
14 3 (0.21%) Debian
15 2 (0.14%) Solaris
Processes & Methodologies
1 499 (34.65%) Service Management
2 425 (29.51%) ITSM
3 327 (22.71%) Problem-Solving
4 317 (22.01%) Agile
5 293 (20.35%) Change Management
6 245 (17.01%) Continuous Improvement
7 234 (16.25%) Service Delivery
8 232 (16.11%) Stakeholder Management
9 191 (13.26%) Customer Service
10 185 (12.85%) Stakeholder Engagement
11 151 (10.49%) DevOps
11 151 (10.49%) Problem Management
12 135 (9.38%) Project Management
13 129 (8.96%) Roadmaps
14 125 (8.68%) Service Design
15 122 (8.47%) Incident Management
16 111 (7.71%) Project Delivery
17 109 (7.57%) Migration
18 99 (6.88%) Root Cause Analysis
19 97 (6.74%) TOGAF
Programming Languages
1 146 (10.14%) PowerShell
2 101 (7.01%) SQL
3 86 (5.97%) Python
4 31 (2.15%) JavaScript
5 28 (1.94%) Bash
6 18 (1.25%) Shell Script
7 14 (0.97%) Java
8 13 (0.90%) Bicep
8 13 (0.90%) Perl
9 6 (0.42%) C#
9 6 (0.42%) JCL
9 6 (0.42%) REXX
9 6 (0.42%) VBScript
10 5 (0.35%) Groovy
11 3 (0.21%) Assembly Language
11 3 (0.21%) COBOL
11 3 (0.21%) HLASM
11 3 (0.21%) PL/SQL
12 2 (0.14%) PHP
12 2 (0.14%) VB.NET
Qualifications
1 468 (32.50%) Security Cleared
2 360 (25.00%) SC Cleared
3 226 (15.69%) Degree
4 146 (10.14%) ITIL Certification
5 97 (6.74%) DV Cleared
6 84 (5.83%) Microsoft Certification
7 47 (3.26%) Azure Certification
7 47 (3.26%) Computer Science Degree
8 44 (3.06%) ITIL Foundation Certificate
8 44 (3.06%) PMI Certification
9 38 (2.64%) Cisco Certification
10 35 (2.43%) TOGAF Certification
11 34 (2.36%) PMP
12 32 (2.22%) A+ Certification
12 32 (2.22%) CCNP
13 29 (2.01%) ISEB
14 22 (1.53%) AWS Certification
15 21 (1.46%) CISSP
15 21 (1.46%) PRINCE2 Practitioner
16 20 (1.39%) MCSE
Quality Assurance & Compliance
1 129 (8.96%) SLA
2 57 (3.96%) ISO/IEC 27001
3 40 (2.78%) COBIT
4 36 (2.50%) GDPR
5 29 (2.01%) NIST
6 27 (1.88%) QA
7 22 (1.53%) Data Quality
8 21 (1.46%) GRC
9 18 (1.25%) Cyber Essentials
10 17 (1.18%) ISO/IEC 20000
11 13 (0.90%) NCSC
12 12 (0.83%) Sarbanes-Oxley
13 11 (0.76%) JSP 440
14 9 (0.63%) PCI DSS
15 8 (0.56%) HMG Security Policy Framework
15 8 (0.56%) NIST 800
15 8 (0.56%) PMO
16 7 (0.49%) Accessibility
17 6 (0.42%) ISO 22301
17 6 (0.42%) ISO 9001
System Software
1 270 (18.75%) Active Directory
2 69 (4.79%) VMware Infrastructure
3 37 (2.57%) Hyper-V
4 25 (1.74%) Docker
4 25 (1.74%) Virtual Desktop
5 11 (0.76%) vSphere
6 8 (0.56%) Firmware
6 8 (0.56%) VMware ESXi
7 7 (0.49%) Microsoft App-V
8 6 (0.42%) VMware NSX
9 5 (0.35%) Microsoft Virtual Server
9 5 (0.35%) Virtual Machines
9 5 (0.35%) Virtual Servers
10 4 (0.28%) Brightmail
10 4 (0.28%) ISA Server
11 3 (0.21%) BitLocker
11 3 (0.21%) DFS Replication
11 3 (0.21%) Job Entry Subsystem
12 2 (0.14%) Oracle RAC
12 2 (0.14%) XenApp
Systems Management
1 101 (7.01%) Microsoft Intune
2 97 (6.74%) SCCM
3 68 (4.72%) Terraform
4 60 (4.17%) Ansible
5 44 (3.06%) Kubernetes
6 40 (2.78%) SCOM
7 32 (2.22%) OPNET
8 21 (1.46%) HP SiteScope
9 18 (1.25%) Grafana
9 18 (1.25%) WSUS
10 14 (0.97%) Prometheus
11 13 (0.90%) Red Hat Satellite
12 11 (0.76%) vCenter Server
13 9 (0.63%) Jamf Pro
13 9 (0.63%) Single Sign-On
14 6 (0.42%) Active Directory Federation Services
14 6 (0.42%) FortiGate
14 6 (0.42%) Microsoft Clustering
15 5 (0.35%) vRealize
16 4 (0.28%) Packer
Vendors
1 401 (27.85%) Microsoft
2 279 (19.38%) ServiceNow
3 113 (7.85%) VMware
4 93 (6.46%) Remedy
5 60 (4.17%) Cisco
5 60 (4.17%) Oracle
6 59 (4.10%) Google
7 50 (3.47%) Atlassian
7 50 (3.47%) Splunk
8 38 (2.64%) Citrix
9 35 (2.43%) SAP
10 31 (2.15%) IBM
11 30 (2.08%) Red Hat
12 29 (2.01%) Salesforce
13 26 (1.81%) Dynatrace
14 22 (1.53%) Palo Alto
15 20 (1.39%) SolarWinds
16 19 (1.32%) Fortinet
17 17 (1.18%) BMC
17 17 (1.18%) Veeam