ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 11 September 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Sep 2026
Same period 2025 Same period 2024
Rank 49 43 46
Rank change year-on-year -6 +3 -6
Contract jobs citing ITIL 1,986 1,384 1,360
As % of all contract jobs in England 4.28% 4.97% 4.13%
As % of the Processes & Methodologies category 5.04% 5.48% 4.80%
Number of daily rates quoted 1,352 868 861
10th Percentile £193 £205 £203
25th Percentile £367 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -1.04%
75th Percentile £598 £570 £588
90th Percentile £688 £638 £663
UK median daily rate £500 £450 £461
% change year-on-year +11.11% -2.44% -2.89%
Number of hourly rates quoted 105 99 69
10th Percentile £17.16 £14.99 £14.16
25th Percentile £18.61 £17.96 £16.30
Median hourly rate £25.54 £26.57 £21.37
Median % change year-on-year -3.88% +24.33% +22.11%
75th Percentile £63.10 £33.88 £29.00
90th Percentile £87.10 £59.89 £67.60
UK median hourly rate £24.72 £25.15 £21.94
% change year-on-year -1.71% +14.66% +25.34%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,380 25,274 28,344
As % of all contract IT jobs advertised in England 84.88% 90.84% 85.98%
Number of daily rates quoted 24,176 16,039 17,819
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £508 £525
Median % change year-on-year +3.45% -3.33% -4.55%
75th Percentile £634 £625 £650
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,707 1,489 1,353
10th Percentile £14.00 £14.33 £14.84
25th Percentile £17.85 £17.79 £20.00
Median hourly rate £42.30 £25.15 £43.00
Median % change year-on-year +68.19% -41.51% +1.18%
75th Percentile £68.00 £50.00 £66.50
90th Percentile £80.00 £68.75 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% +3.61%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 11 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 11 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 11 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -8 658 £500 +3.63% 295
South East -5 464 £548 +13.47% 194
North of England -13 388 £450 +18.42% 150
North West 0 267 £437 -5.51% 89
South West -21 169 £525 +33.33% 95
Midlands -30 160 £450 +12.50% 85
West Midlands -24 137 £455 +13.75% 50
East of England +4 102 £403 +2.88% 61
Yorkshire -32 101 £493 +43.06% 43
North East -30 23 £400 +105.13% 20
East Midlands -13 22 £413 -5.39% 35
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 144 (7.25%) SharePoint
2 92 (4.63%) Microsoft Exchange
3 64 (3.22%) Confluence
4 10 (0.50%) IIS
4 10 (0.50%) SAS
5 8 (0.40%) JBoss
6 7 (0.35%) Oracle Workflow
7 6 (0.30%) Oracle Self-Service HR
8 5 (0.25%) CMS
8 5 (0.25%) Oracle SOA Suite
8 5 (0.25%) WebLogic
8 5 (0.25%) WebSphere
9 4 (0.20%) OpenStack
10 3 (0.15%) Apache
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
12 1 (0.050%) nginx
12 1 (0.050%) Oracle HTTP Server
12 1 (0.050%) WebSphere Application Server
12 1 (0.050%) WebSphere Portal
Applications
1 90 (4.53%) Microsoft Office
2 60 (3.02%) Microsoft Excel
3 25 (1.26%) Microsoft Project
4 22 (1.11%) Microsoft PowerPoint
5 17 (0.86%) MS Visio
6 10 (0.50%) AutoCAD
7 8 (0.40%) Chatbot
7 8 (0.40%) Revit
8 3 (0.15%) Spreadsheet
Business Applications
1 61 (3.07%) Remedy ITSM
2 8 (0.40%) ContrOCC
2 8 (0.40%) Remedy AR System
3 6 (0.30%) Oracle EBS
3 6 (0.30%) Oracle HRMS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
5 3 (0.15%) Oracle ERP
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Exchequer
6 2 (0.10%) Maximo
6 2 (0.10%) Primavera
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
Cloud Services
1 513 (25.83%) Azure
2 364 (18.33%) Microsoft 365
3 228 (11.48%) AWS
4 188 (9.47%) Entra ID
5 102 (5.14%) SaaS
6 94 (4.73%) Power Platform
7 67 (3.37%) OneDrive
8 63 (3.17%) Azure DevOps
9 55 (2.77%) GCP
10 53 (2.67%) GitHub
11 52 (2.62%) Azure Monitor
12 34 (1.71%) Datadog
13 28 (1.41%) Amazon CloudWatch
13 28 (1.41%) Serverless
14 26 (1.31%) AWS Lambda
14 26 (1.31%) GitHub Actions
15 25 (1.26%) IaaS
15 25 (1.26%) PaaS
16 23 (1.16%) Amazon S3
17 22 (1.11%) Virtual Private Cloud
Communications & Networking
1 182 (9.16%) DNS
2 168 (8.46%) Firewall
3 136 (6.85%) DHCP
3 136 (6.85%) VPN
4 104 (5.24%) TCP/IP
5 94 (4.73%) WAN
6 80 (4.03%) LAN
7 73 (3.68%) Network Security
8 50 (2.52%) Wi-Fi
9 45 (2.27%) SSL
10 43 (2.17%) BGP
10 43 (2.17%) OSPF
11 40 (2.01%) SD-WAN
11 40 (2.01%) Wireless
12 38 (1.91%) SAN
13 34 (1.71%) VLAN
14 33 (1.66%) Cisco ASA
15 31 (1.56%) Cisco Firepower
16 22 (1.11%) NAS
17 20 (1.01%) MPLS
Database & Business Intelligence
1 76 (3.83%) Power BI
2 66 (3.32%) SQL Server
3 19 (0.96%) SQL Server Integration Services
4 18 (0.91%) Oracle Database
5 15 (0.76%) Metadata
6 14 (0.70%) Amazon RDS
7 12 (0.60%) MySQL
8 10 (0.50%) Data Warehouse
8 10 (0.50%) Oracle Reports
8 10 (0.50%) Relational Database
9 9 (0.45%) PostgreSQL
10 8 (0.40%) Oracle Database 11g
11 7 (0.35%) Db2
12 6 (0.30%) Big Data
12 6 (0.30%) Hadoop
12 6 (0.30%) NoSQL
12 6 (0.30%) SQL Server Reporting Services
13 5 (0.25%) Azure SQL Database
14 4 (0.20%) MongoDB
14 4 (0.20%) Redis
Development Applications
1 174 (8.76%) JIRA
2 33 (1.66%) Git
3 31 (1.56%) Jenkins
4 23 (1.16%) GitLab
5 21 (1.06%) Bitbucket
6 10 (0.50%) Atlassian Bamboo
7 7 (0.35%) MSI
8 6 (0.30%) Postman
9 4 (0.20%) AdminStudio
9 4 (0.20%) Chocolatey
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) InstallShield
9 4 (0.20%) JMeter
9 4 (0.20%) REST Assured
10 3 (0.15%) Browser DevTools
10 3 (0.15%) eggPlant
10 3 (0.15%) ScriptRunner
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
General
1 846 (42.60%) Social Skills
2 348 (17.52%) Finance
3 336 (16.92%) Analytical Skills
4 202 (10.17%) Public Sector
5 107 (5.39%) Banking
6 86 (4.33%) Telecoms
7 76 (3.83%) Organisational Skills
8 70 (3.52%) Legal
9 62 (3.12%) Influencing Skills
10 44 (2.22%) Documentation Skills
11 35 (1.76%) Aerospace
12 33 (1.66%) Retail
13 26 (1.31%) Military
14 25 (1.26%) Local Government
14 25 (1.26%) Presentation Skills
15 22 (1.11%) Inclusion and Diversity
16 19 (0.96%) Manufacturing
17 17 (0.86%) Police
18 15 (0.76%) Front Office
18 15 (0.76%) Law
Job Titles
1 274 (13.80%) Analyst
2 159 (8.01%) Senior
3 154 (7.75%) Support Engineer
4 152 (7.65%) IT Support
4 152 (7.65%) Lead
5 136 (6.85%) Architect
6 123 (6.19%) Service Manager
7 91 (4.58%) IT Engineer
8 78 (3.93%) IT Manager
8 78 (3.93%) IT Support Engineer
9 77 (3.88%) Service Analyst
10 74 (3.73%) Consultant
11 71 (3.58%) Network Engineer
11 71 (3.58%) Support Analyst
12 69 (3.47%) Delivery Manager
13 67 (3.37%) IT Analyst
13 67 (3.37%) Project Manager
14 60 (3.02%) Administrator
15 59 (2.97%) Desktop Support
16 56 (2.82%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 104 (5.24%) REST
2 102 (5.14%) Terraform
3 52 (2.62%) SOAP
4 40 (2.01%) Middleware
5 25 (1.26%) SAML
6 22 (1.11%) HTML
6 22 (1.11%) Web Services
7 21 (1.06%) .NET
7 21 (1.06%) CSS
7 21 (1.06%) OAuth
8 16 (0.81%) Ajax
8 16 (0.81%) ISPF
9 15 (0.76%) OpenID
10 14 (0.70%) LDAP
11 13 (0.65%) Oracle Fusion
12 12 (0.60%) Microsoft Graph
12 12 (0.60%) OAuth2
13 11 (0.55%) ARM Templates
13 11 (0.55%) Software Packaging
14 10 (0.50%) AWS CDK
Miscellaneous
1 186 (9.37%) Onboarding
2 163 (8.21%) CMDB
3 99 (4.98%) Data Centre
4 76 (3.83%) Management Information System
5 74 (3.73%) Enterprise Software
6 60 (3.02%) Clustering
7 56 (2.82%) Product Ownership
8 51 (2.57%) Hybrid Cloud
9 49 (2.47%) PKI
10 40 (2.01%) Self-Motivation
11 33 (1.66%) Replication
12 30 (1.51%) Driving Licence
13 29 (1.46%) Mainframe
14 28 (1.41%) Cloud Native
15 27 (1.36%) Security Operations Centre
16 25 (1.26%) Legacy Systems
17 24 (1.21%) Analytical Mindset
18 23 (1.16%) Virtual Team
19 21 (1.06%) Security Posture
20 19 (0.96%) Cyber Threat
Operating Systems
1 537 (27.04%) Windows
2 164 (8.26%) Windows Server
3 145 (7.30%) Linux
4 139 (7.00%) Windows 10
5 54 (2.72%) Mac OS
6 51 (2.57%) Unix
7 48 (2.42%) Red Hat Enterprise Linux
8 46 (2.32%) Apple iOS
9 40 (2.01%) Android
10 24 (1.21%) Windows Server 2019
11 18 (0.91%) zOS
12 14 (0.70%) AIX
13 10 (0.50%) Windows Server 2016
14 9 (0.45%) VMS
15 8 (0.40%) Solaris
16 7 (0.35%) Oracle Linux
17 6 (0.30%) Windows Server 2012
18 5 (0.25%) HPUX
18 5 (0.25%) SUSE
19 3 (0.15%) Windows 7
Processes & Methodologies
1 755 (38.02%) Service Management
2 601 (30.26%) ITSM
3 543 (27.34%) Stakeholder Management
4 484 (24.37%) Problem-Solving
5 456 (22.96%) Continuous Improvement
6 433 (21.80%) Agile
7 352 (17.72%) Change Management
8 342 (17.22%) Service Delivery
9 237 (11.93%) Incident Management
10 235 (11.83%) Customer Service
11 214 (10.78%) DevOps
11 214 (10.78%) Stakeholder Engagement
12 205 (10.32%) Roadmaps
13 187 (9.42%) Root Cause Analysis
14 178 (8.96%) Project Delivery
15 169 (8.51%) Cybersecurity
16 160 (8.06%) Migration
17 153 (7.70%) PRINCE2
18 150 (7.55%) AI
18 150 (7.55%) Service Design
Programming Languages
1 209 (10.52%) PowerShell
2 126 (6.34%) SQL
3 116 (5.84%) Python
4 65 (3.27%) JavaScript
5 63 (3.17%) Bash
6 21 (1.06%) Bicep
7 20 (1.01%) Java
8 17 (0.86%) PL/SQL
9 15 (0.76%) T-SQL
10 10 (0.50%) Groovy
10 10 (0.50%) Perl
11 8 (0.40%) C#
12 7 (0.35%) Shell Script
13 6 (0.30%) Apex Code
14 5 (0.25%) JCL
15 4 (0.20%) REXX
15 4 (0.20%) VBScript
16 2 (0.10%) C
16 2 (0.10%) COBOL
16 2 (0.10%) RPG
Qualifications
1 737 (37.11%) Security Cleared
2 525 (26.44%) SC Cleared
3 260 (13.09%) Degree
4 176 (8.86%) DV Cleared
5 152 (7.65%) ITIL Certification
6 85 (4.28%) Microsoft Certification
7 82 (4.13%) ITIL Foundation Certificate
8 77 (3.88%) PMI Certification
9 73 (3.68%) PMP
10 66 (3.32%) Cisco Certification
11 64 (3.22%) Azure Certification
12 63 (3.17%) Computer Science Degree
13 57 (2.87%) BPSS Clearance
14 55 (2.77%) CISSP
15 43 (2.17%) CCNP
16 37 (1.86%) A+ Certification
17 33 (1.66%) CISM
18 31 (1.56%) CCNA
19 27 (1.36%) AWS Certification
20 23 (1.16%) Network+ Certification
Quality Assurance & Compliance
1 202 (10.17%) SLA
2 70 (3.52%) ISO/IEC 27001
3 59 (2.97%) Data Quality
3 59 (2.97%) QA
4 48 (2.42%) NIST
5 38 (1.91%) NCSC
6 36 (1.81%) GDPR
7 32 (1.61%) GRC
8 30 (1.51%) ISO/IEC 20000
9 28 (1.41%) PMO
10 21 (1.06%) COBIT
11 13 (0.65%) ISO 9001
12 11 (0.55%) Cyber Essentials
13 9 (0.45%) PCI DSS
14 7 (0.35%) Cyber Essentials PLUS
15 6 (0.30%) Accessibility
15 6 (0.30%) ISO 22301
16 5 (0.25%) JSP 440
17 4 (0.20%) GxP
17 4 (0.20%) Sarbanes-Oxley
System Software
1 398 (20.04%) Active Directory
2 160 (8.06%) VMware Infrastructure
3 65 (3.27%) Hyper-V
4 40 (2.01%) Virtual Desktop
5 39 (1.96%) Docker
6 35 (1.76%) VMware ESXi
7 26 (1.31%) Virtual Machines
8 25 (1.26%) vSphere
9 20 (1.01%) Firmware
10 19 (0.96%) Oracle RAC
10 19 (0.96%) VMware NSX
11 17 (0.86%) IAG
12 14 (0.70%) RACF
13 11 (0.55%) Citrix Hypervisor
14 10 (0.50%) NFS
15 8 (0.40%) Virtual Servers
15 8 (0.40%) XenApp
15 8 (0.40%) XenDesktop
16 5 (0.25%) PowerHA
17 4 (0.20%) Microsoft Virtual Server
Systems Management
1 204 (10.27%) Microsoft Intune
2 115 (5.79%) SCCM
3 99 (4.98%) Ansible
4 58 (2.92%) Kubernetes
5 40 (2.01%) SCOM
6 26 (1.31%) vCenter Server
7 24 (1.21%) Single Sign-On
8 21 (1.06%) Data Guard
9 19 (0.96%) Grafana
9 19 (0.96%) Jamf Pro
10 16 (0.81%) Prometheus
10 16 (0.81%) WSUS
11 15 (0.76%) Red Hat Satellite
12 14 (0.70%) Oracle RMAN
13 13 (0.65%) OMEGAMON
14 10 (0.50%) Puppet
14 10 (0.50%) vMotion
15 9 (0.45%) PowerCLI
16 8 (0.40%) Failover Clustering
16 8 (0.40%) SysTrack
Vendors
1 630 (31.72%) Microsoft
2 564 (28.40%) ServiceNow
3 203 (10.22%) VMware
4 125 (6.29%) Cisco
5 88 (4.43%) Oracle
6 70 (3.52%) Remedy
7 56 (2.82%) Palo Alto
8 54 (2.72%) Citrix
9 49 (2.47%) IBM
10 48 (2.42%) BMC
11 45 (2.27%) SolarWinds
12 44 (2.22%) SAP
13 40 (2.01%) Splunk
14 39 (1.96%) Dynatrace
15 35 (1.76%) Red Hat
16 32 (1.61%) Google
17 30 (1.51%) Salesforce
18 29 (1.46%) Meraki
19 25 (1.26%) Apple
19 25 (1.26%) Juniper