ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 2 April 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Apr 2026
Same period 2025 Same period 2024
Rank 51 43 35
Rank change year-on-year -8 -8 +9
Contract jobs citing ITIL 1,645 1,146 1,851
As % of all contract jobs in England 4.30% 4.73% 4.92%
As % of the Processes & Methodologies category 5.00% 5.20% 5.68%
Number of daily rates quoted 1,089 711 1,251
10th Percentile £220 £210 £206
25th Percentile £369 £308 £340
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +5.26%
75th Percentile £600 £596 £594
90th Percentile £701 £675 £688
UK median daily rate £495 £463 £500
% change year-on-year +7.03% -7.50% +6.38%
Number of hourly rates quoted 90 57 150
10th Percentile £17.24 £14.99 £13.99
25th Percentile £18.50 £18.50 £14.16
Median hourly rate £22.46 £25.00 £17.69
Median % change year-on-year -10.18% +41.32% -8.74%
75th Percentile £52.58 £37.50 £25.00
90th Percentile £85.53 £67.77 £46.75
UK median hourly rate £22.11 £24.66 £17.69
% change year-on-year -10.36% +39.40% -10.17%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,913 22,023 32,616
As % of all contract IT jobs advertised in England 86.03% 90.83% 86.70%
Number of daily rates quoted 21,101 14,513 21,559
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,010 854 2,155
10th Percentile £15.34 £15.00 £13.00
25th Percentile £19.34 £20.00 £15.92
Median hourly rate £37.00 £32.50 £32.50
Median % change year-on-year +13.85% - -13.33%
75th Percentile £65.00 £64.88 £58.69
90th Percentile £77.50 £76.25 £71.25
UK median hourly rate £35.50 £32.00 £32.50
% change year-on-year +10.94% -1.54% -11.33%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 2 April 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 2 April 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 2 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -27 496 £500 - 124
South East +1 379 £488 +4.84% 171
North of England -20 254 £499 +39.25% 114
South West +3 243 £575 +19.48% 44
Midlands -16 159 £425 -5.56% 76
North West -10 158 £563 +50.00% 64
West Midlands -16 122 £450 -2.70% 50
East of England -11 97 £406 -5.52% 43
Yorkshire -23 70 £450 +6.26% 39
East Midlands -20 36 £419 +30.86% 26
North East -2 26 £440 +70.87% 12
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 95 (5.78%) Confluence
2 77 (4.68%) SharePoint
3 74 (4.50%) Microsoft Exchange
4 12 (0.73%) IIS
5 8 (0.49%) Apache
6 7 (0.43%) Oracle Workflow
7 5 (0.30%) Mattermost
7 5 (0.30%) Oracle Self-Service HR
8 4 (0.24%) Adobe Experience Manager
8 4 (0.24%) CMS
9 3 (0.18%) CICS
10 2 (0.12%) ArcGIS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebSphere
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
11 1 (0.061%) Drupal
Applications
1 91 (5.53%) Microsoft Office
2 52 (3.16%) Microsoft Project
3 32 (1.95%) Microsoft Excel
4 14 (0.85%) Microsoft PowerPoint
5 12 (0.73%) MS Visio
6 5 (0.30%) Acrobat
7 3 (0.18%) Chatbot
8 1 (0.061%) AutoCAD
8 1 (0.061%) Oracle Smart View
8 1 (0.061%) Revit
8 1 (0.061%) Spreadsheet
8 1 (0.061%) Trello
Business Applications
1 47 (2.86%) Remedy ITSM
2 23 (1.40%) Oracle EBS
3 7 (0.43%) Maximo
4 6 (0.36%) Primavera
5 5 (0.30%) Oracle HRMS
6 4 (0.24%) assyst
6 4 (0.24%) Oracle Payables
6 4 (0.24%) Oracle Receivables
6 4 (0.24%) SAP S/4HANA
7 3 (0.18%) Oracle General Ledger
8 2 (0.12%) DELMIA
8 2 (0.12%) Dynamics CRM
8 2 (0.12%) Oracle Applications
8 2 (0.12%) Oracle Cash Management
8 2 (0.12%) SystmOne
9 1 (0.061%) Aareon QL
9 1 (0.061%) MIS ActiveH
9 1 (0.061%) OPENHousing
9 1 (0.061%) Oracle Assets
9 1 (0.061%) Orchard Housing
Cloud Services
1 373 (22.67%) Azure
2 224 (13.62%) Microsoft 365
3 202 (12.28%) AWS
4 108 (6.57%) Entra ID
5 92 (5.59%) GCP
6 63 (3.83%) Power Platform
7 59 (3.59%) Azure DevOps
8 55 (3.34%) SaaS
9 34 (2.07%) GitHub
10 31 (1.88%) PaaS
11 29 (1.76%) Google Workspace
12 28 (1.70%) IaaS
13 24 (1.46%) OneDrive
14 22 (1.34%) Serverless
15 20 (1.22%) AWS Lambda
16 18 (1.09%) AWS CloudFormation
16 18 (1.09%) Azure Monitor
16 18 (1.09%) Datadog
16 18 (1.09%) OCI
17 17 (1.03%) Azure Sentinel
Communications & Networking
1 142 (8.63%) Firewall
2 99 (6.02%) DNS
2 99 (6.02%) VPN
3 87 (5.29%) WAN
4 79 (4.80%) LAN
5 66 (4.01%) DHCP
6 54 (3.28%) TCP/IP
7 50 (3.04%) SD-WAN
8 48 (2.92%) Network Security
9 38 (2.31%) Wi-Fi
10 33 (2.01%) BGP
10 33 (2.01%) SAN
11 31 (1.88%) OSPF
12 21 (1.28%) VoIP
13 20 (1.22%) SSL
14 19 (1.16%) BIG-IP
14 19 (1.16%) VLAN
15 18 (1.09%) Wireless
16 15 (0.91%) MPLS
16 15 (0.91%) NAS
Database & Business Intelligence
1 46 (2.80%) Power BI
1 46 (2.80%) SQL Server
2 16 (0.97%) Tableau
3 14 (0.85%) PostgreSQL
4 13 (0.79%) Amazon RDS
4 13 (0.79%) Oracle Database
5 12 (0.73%) Data Warehouse
6 11 (0.67%) Metadata
6 11 (0.67%) SQL Server Integration Services
7 9 (0.55%) Oracle Reports
8 7 (0.43%) SQL Server Reporting Services
9 5 (0.30%) Amazon Aurora
9 5 (0.30%) Azure SQL Database
9 5 (0.30%) MySQL
9 5 (0.30%) Oracle Database 12c
9 5 (0.30%) Redis
9 5 (0.30%) Star Schema
10 4 (0.24%) Data Lake
10 4 (0.24%) DB2
10 4 (0.24%) DTS
Development Applications
1 188 (11.43%) JIRA
2 27 (1.64%) Jenkins
3 25 (1.52%) GitLab
4 21 (1.28%) Git
5 7 (0.43%) Bitbucket
6 4 (0.24%) Maven
6 4 (0.24%) MLflow
6 4 (0.24%) ScriptRunner
7 3 (0.18%) AdminStudio
7 3 (0.18%) Atlassian Bamboo
7 3 (0.18%) Flyway
7 3 (0.18%) IBM UrbanCode
7 3 (0.18%) InstallShield
7 3 (0.18%) JMeter
7 3 (0.18%) Liquibase
7 3 (0.18%) MSI
8 2 (0.12%) Introscope
8 2 (0.12%) JUnit
8 2 (0.12%) Mockito
8 2 (0.12%) Rational DOORS
General
1 638 (38.78%) Social Skills
2 252 (15.32%) Finance
3 248 (15.08%) Analytical Skills
4 192 (11.67%) Public Sector
5 63 (3.83%) Military
6 62 (3.77%) Banking
7 59 (3.59%) Organisational Skills
8 55 (3.34%) Legal
9 53 (3.22%) Telecoms
10 44 (2.67%) Documentation Skills
11 39 (2.37%) Influencing Skills
12 30 (1.82%) Retail
13 22 (1.34%) Law
14 19 (1.16%) Aerospace
14 19 (1.16%) Presentation Skills
15 17 (1.03%) Local Government
16 14 (0.85%) Manufacturing
17 13 (0.79%) Inclusion and Diversity
18 12 (0.73%) Investment Banking
19 11 (0.67%) Police
Job Titles
1 209 (12.71%) Analyst
2 193 (11.73%) Architect
3 185 (11.25%) Lead
4 139 (8.45%) Service Manager
5 120 (7.29%) Senior
6 90 (5.47%) IT Support
7 85 (5.17%) Support Engineer
8 79 (4.80%) Consultant
9 75 (4.56%) Service Analyst
10 63 (3.83%) IT Manager
11 57 (3.47%) Delivery Manager
12 51 (3.10%) Service Architect
12 51 (3.10%) Support Analyst
13 49 (2.98%) IT Analyst
14 48 (2.92%) Service Desk Analyst
15 44 (2.67%) Infrastructure Engineer
15 44 (2.67%) Network Engineer
16 41 (2.49%) IT Engineer
17 39 (2.37%) Project Manager
17 39 (2.37%) Technical Support
Libraries, Frameworks & Software Standards
1 77 (4.68%) REST
2 41 (2.49%) SOAP
3 24 (1.46%) .NET
4 21 (1.28%) Middleware
5 20 (1.22%) LDAP
6 19 (1.16%) Web Services
7 15 (0.91%) Oracle Fusion
8 14 (0.85%) CSS
8 14 (0.85%) Oracle GoldenGate
9 13 (0.79%) 802.1X
10 11 (0.67%) Kafka
11 10 (0.61%) AngularJS
11 10 (0.61%) ARM Templates
11 10 (0.61%) HTML
11 10 (0.61%) OAuth
12 8 (0.49%) Elastic Stack
12 8 (0.49%) SAML
13 6 (0.36%) Microsoft Graph
13 6 (0.36%) OAuth2
13 6 (0.36%) RabbitMQ
Miscellaneous
1 102 (6.20%) CMDB
2 93 (5.65%) Product Ownership
3 89 (5.41%) Onboarding
4 75 (4.56%) Data Centre
5 45 (2.74%) Enterprise Software
5 45 (2.74%) Management Information System
6 41 (2.49%) Virtual Team
7 39 (2.37%) Self-Motivation
8 35 (2.13%) Replication
9 33 (2.01%) PKI
10 30 (1.82%) Cloud Native
11 26 (1.58%) Analytical Mindset
12 24 (1.46%) Clustering
12 24 (1.46%) Hybrid Cloud
13 22 (1.34%) Security Posture
14 17 (1.03%) Mainframe
15 16 (0.97%) Driving Licence
15 16 (0.97%) NHS
15 16 (0.97%) PMI
16 14 (0.85%) Operational Technology
Operating Systems
1 367 (22.31%) Windows
2 104 (6.32%) Windows 10
3 95 (5.78%) Linux
4 85 (5.17%) Windows Server
5 41 (2.49%) Unix
6 33 (2.01%) Android
7 31 (1.88%) Mac OS
8 28 (1.70%) Apple iOS
9 24 (1.46%) Red Hat Enterprise Linux
10 11 (0.67%) Ubuntu
10 11 (0.67%) Windows Server 2012
11 9 (0.55%) Windows Server 2016
12 7 (0.43%) zOS
13 5 (0.30%) AIX
13 5 (0.30%) VMS
13 5 (0.30%) Windows Server 2019
14 4 (0.24%) CentOS
14 4 (0.24%) Windows Server 2003
15 3 (0.18%) Debian
16 2 (0.12%) OpenVMS
Processes & Methodologies
1 570 (34.65%) Service Management
2 476 (28.94%) ITSM
3 406 (24.68%) Agile
4 363 (22.07%) Problem-Solving
5 318 (19.33%) Change Management
6 304 (18.48%) Continuous Improvement
7 275 (16.72%) Stakeholder Management
8 268 (16.29%) Service Delivery
9 209 (12.71%) DevOps
10 205 (12.46%) Stakeholder Engagement
11 175 (10.64%) Customer Service
12 167 (10.15%) Roadmaps
13 147 (8.94%) Problem Management
14 140 (8.51%) Migration
15 139 (8.45%) Incident Management
16 136 (8.27%) Service Design
17 126 (7.66%) Project Management
18 113 (6.87%) Project Delivery
18 113 (6.87%) Root Cause Analysis
19 111 (6.75%) TOGAF
Programming Languages
1 146 (8.88%) PowerShell
2 100 (6.08%) SQL
3 82 (4.98%) Python
4 46 (2.80%) JavaScript
5 31 (1.88%) Bash
6 23 (1.40%) Java
7 20 (1.22%) Shell Script
8 15 (0.91%) Korn
9 14 (0.85%) Bicep
10 12 (0.73%) C#
11 11 (0.67%) Perl
12 10 (0.61%) Groovy
12 10 (0.61%) PL/SQL
13 7 (0.43%) JCL
13 7 (0.43%) REXX
14 5 (0.30%) T-SQL
15 3 (0.18%) Assembly Language
15 3 (0.18%) COBOL
15 3 (0.18%) TypeScript
15 3 (0.18%) VBScript
Qualifications
1 607 (36.90%) Security Cleared
2 457 (27.78%) SC Cleared
3 239 (14.53%) Degree
4 157 (9.54%) ITIL Certification
5 150 (9.12%) DV Cleared
6 66 (4.01%) Microsoft Certification
7 58 (3.53%) Cisco Certification
8 55 (3.34%) PMI Certification
9 51 (3.10%) Computer Science Degree
10 46 (2.80%) Azure Certification
10 46 (2.80%) PMP
11 43 (2.61%) CCNP
12 40 (2.43%) ITIL Foundation Certificate
13 36 (2.19%) CISSP
14 35 (2.13%) TOGAF Certification
15 34 (2.07%) ISEB
16 30 (1.82%) PRINCE2 Practitioner
17 22 (1.34%) AWS Certification
17 22 (1.34%) MCSE
18 18 (1.09%) A+ Certification
Quality Assurance & Compliance
1 136 (8.27%) SLA
2 72 (4.38%) ISO/IEC 27001
3 55 (3.34%) NIST
4 48 (2.92%) COBIT
5 47 (2.86%) GDPR
6 40 (2.43%) Data Quality
7 29 (1.76%) QA
8 25 (1.52%) GRC
9 23 (1.40%) NCSC
10 20 (1.22%) ISO/IEC 20000
10 20 (1.22%) PMO
11 18 (1.09%) Cyber Essentials
12 16 (0.97%) PCI DSS
13 11 (0.67%) Accessibility
13 11 (0.67%) JSP 440
13 11 (0.67%) Sarbanes-Oxley
14 8 (0.49%) Actionable Recommendations
14 8 (0.49%) Government Security Classifications
14 8 (0.49%) HMG Security Policy Framework
15 7 (0.43%) NIST 800
System Software
1 286 (17.39%) Active Directory
2 68 (4.13%) VMware Infrastructure
3 33 (2.01%) Docker
4 27 (1.64%) Hyper-V
5 24 (1.46%) Virtual Desktop
6 15 (0.91%) Oracle RAC
6 15 (0.91%) vSphere
7 13 (0.79%) Firmware
8 12 (0.73%) VMware ESXi
8 12 (0.73%) VMware NSX
9 7 (0.43%) Virtual Machines
10 3 (0.18%) DFS Replication
10 3 (0.18%) Job Entry Subsystem
10 3 (0.18%) NFS
10 3 (0.18%) PowerHA
11 2 (0.12%) BitLocker
11 2 (0.12%) IAG
11 2 (0.12%) Microsoft App-V
11 2 (0.12%) XenApp
11 2 (0.12%) XenDesktop
Systems Management
1 114 (6.93%) Microsoft Intune
2 91 (5.53%) Terraform
3 81 (4.92%) Ansible
4 67 (4.07%) SCCM
5 62 (3.77%) Kubernetes
6 30 (1.82%) OPNET
7 21 (1.28%) Grafana
8 19 (1.16%) SCOM
9 17 (1.03%) Single Sign-On
10 16 (0.97%) Oracle RMAN
11 15 (0.91%) FortiGate
11 15 (0.91%) Prometheus
12 14 (0.85%) Oracle Enterprise Manager
12 14 (0.85%) WSUS
13 11 (0.67%) Red Hat Satellite
13 11 (0.67%) vCenter Server
14 9 (0.55%) Nessus
15 8 (0.49%) Active Directory Federation Services
15 8 (0.49%) CASB
16 7 (0.43%) vRealize
Vendors
1 363 (22.07%) Microsoft
2 358 (21.76%) ServiceNow
3 120 (7.29%) VMware
4 98 (5.96%) Remedy
5 83 (5.05%) Cisco
6 82 (4.98%) Oracle
7 56 (3.40%) Atlassian
8 55 (3.34%) Google
9 51 (3.10%) Splunk
10 42 (2.55%) Citrix
11 37 (2.25%) Palo Alto
12 34 (2.07%) Fortinet
13 32 (1.95%) Red Hat
14 31 (1.88%) SAP
15 28 (1.70%) BMC
15 28 (1.70%) SolarWinds
16 27 (1.64%) F5
16 27 (1.64%) IBM
17 24 (1.46%) Salesforce
18 23 (1.40%) Juniper