ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 23 January 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Jan 2026
Same period 2025 Same period 2024
Rank 52 43 32
Rank change year-on-year -9 -11 +15
Contract jobs citing ITIL 1,467 1,246 1,932
As % of all contract jobs in England 4.52% 4.65% 5.22%
As % of the Processes & Methodologies category 5.13% 5.20% 5.96%
Number of daily rates quoted 956 729 1,319
10th Percentile £190 £200 £205
25th Percentile £313 £288 £315
Median daily rate (50th Percentile) £475 £475 £500
Median % change year-on-year - -5.00% +8.11%
75th Percentile £588 £600 £600
90th Percentile £694 £688 £700
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +8.70%
Number of hourly rates quoted 95 51 119
10th Percentile £16.95 £16.25 £13.41
25th Percentile £18.50 £21.36 £14.08
Median hourly rate £25.00 £26.50 £17.50
Median % change year-on-year -5.66% +51.43% +12.90%
75th Percentile £45.46 £37.00 £32.50
90th Percentile £60.00 £70.00 £61.20
UK median hourly rate £22.29 £26.50 £17.50
% change year-on-year -15.89% +51.43% +12.90%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,595 23,952 32,438
As % of all contract IT jobs advertised in England 88.09% 89.37% 87.69%
Number of daily rates quoted 18,305 14,693 21,759
10th Percentile £305 £310 £300
25th Percentile £410 £413 £419
Median daily rate (50th Percentile) £500 £525 £534
Median % change year-on-year -4.76% -1.69% -2.91%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,790 775 1,732
10th Percentile £15.00 £15.62 £14.00
25th Percentile £17.87 £20.88 £17.41
Median hourly rate £25.15 £34.00 £37.75
Median % change year-on-year -26.03% -9.93% +8.51%
75th Percentile £58.65 £63.93 £62.64
90th Percentile £69.99 £75.00 £75.00
UK median hourly rate £25.15 £32.50 £37.01
% change year-on-year -22.62% -12.19% +15.66%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 23 January 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 23 January 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 23 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -38 407 £475 -5.00% 114
South East +6 315 £456 +1.43% 185
North of England -5 250 £450 +12.50% 124
South West +11 243 £555 +11.00% 75
Midlands -9 143 £425 +0.59% 100
North West -6 142 £450 +15.38% 64
West Midlands -11 107 £413 -8.33% 54
East of England -6 96 £363 -12.12% 59
Yorkshire -5 90 £353 -17.06% 42
East Midlands -17 36 £425 +41.67% 45
North East -14 18 £450 -6.01% 22
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 114 (7.77%) SharePoint
2 85 (5.79%) Confluence
3 84 (5.73%) Microsoft Exchange
4 32 (2.18%) Skype for Business
5 19 (1.30%) IIS
6 13 (0.89%) Mattermost
7 12 (0.82%) Exchange Server 2013
8 8 (0.55%) Apache
9 5 (0.34%) Exchange Server 2003
9 5 (0.34%) Exchange Server 2007
9 5 (0.34%) Exchange Server 2010
9 5 (0.34%) Mule
9 5 (0.34%) Office Communications Server
9 5 (0.34%) SharePoint Server
10 3 (0.20%) CICS
11 2 (0.14%) CMS
11 2 (0.14%) SAS
12 1 (0.068%) Drupal
12 1 (0.068%) HCL Notes
12 1 (0.068%) Tomcat
Applications
1 143 (9.75%) Microsoft Office
2 52 (3.54%) Microsoft Excel
3 38 (2.59%) Microsoft Project
4 33 (2.25%) Microsoft PowerPoint
5 21 (1.43%) MS Visio
6 5 (0.34%) Acrobat
7 3 (0.20%) Oracle Smart View
8 1 (0.068%) Chatbot
8 1 (0.068%) Spreadsheet
8 1 (0.068%) Trello
Business Applications
1 48 (3.27%) Remedy ITSM
2 24 (1.64%) Oracle EBS
3 9 (0.61%) Dynamics CRM
4 8 (0.55%) Maximo
4 8 (0.55%) SAP S/4HANA
5 6 (0.41%) assyst
6 5 (0.34%) Oracle General Ledger
7 3 (0.20%) Kondor
7 3 (0.20%) Oracle Payables
7 3 (0.20%) Oracle Receivables
8 2 (0.14%) DELMIA
8 2 (0.14%) Oracle EBS R12
8 2 (0.14%) Oracle FAH
8 2 (0.14%) Oracle Financials
8 2 (0.14%) Oracle Subledger Accounting
8 2 (0.14%) SystmOne
9 1 (0.068%) Aareon QL
9 1 (0.068%) OPENHousing
9 1 (0.068%) Orchard Housing
9 1 (0.068%) Salesforce CRM
Cloud Services
1 323 (22.02%) Azure
2 222 (15.13%) Microsoft 365
3 176 (12.00%) AWS
4 90 (6.13%) GCP
5 85 (5.79%) Entra ID
6 50 (3.41%) SaaS
7 49 (3.34%) Power Platform
8 43 (2.93%) OneDrive
9 42 (2.86%) Azure DevOps
10 21 (1.43%) Google Workspace
10 21 (1.43%) PowerApps
11 20 (1.36%) PaaS
12 18 (1.23%) IaaS
13 16 (1.09%) OpenShift
14 15 (1.02%) Azure ExpressRoute
14 15 (1.02%) Azure Monitor
14 15 (1.02%) Dynamics 365
15 14 (0.95%) AWS CloudFormation
15 14 (0.95%) GitHub
15 14 (0.95%) Power Automate
Communications & Networking
1 111 (7.57%) DNS
2 103 (7.02%) VPN
3 94 (6.41%) Firewall
4 85 (5.79%) DHCP
5 63 (4.29%) WAN
6 55 (3.75%) LAN
7 54 (3.68%) TCP/IP
8 40 (2.73%) SD-WAN
9 32 (2.18%) Skype
10 27 (1.84%) Network Security
11 26 (1.77%) SAN
11 26 (1.77%) VLAN
12 24 (1.64%) Wi-Fi
13 22 (1.50%) VoIP
14 17 (1.16%) Wireless
15 14 (0.95%) BGP
15 14 (0.95%) Unified Communications
16 13 (0.89%) SSH
17 12 (0.82%) OSPF
18 9 (0.61%) IPv4
Database & Business Intelligence
1 35 (2.39%) Power BI
2 22 (1.50%) SQL Server
3 14 (0.95%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 6 (0.41%) Metadata
5 6 (0.41%) Oracle Database
5 6 (0.41%) Relational Database
6 5 (0.34%) Amazon Aurora
6 5 (0.34%) Data Lake
6 5 (0.34%) Data Warehouse
6 5 (0.34%) Star Schema
7 4 (0.27%) Azure SQL Database
7 4 (0.27%) Data Mining
7 4 (0.27%) Oracle Reports
7 4 (0.27%) Redis
8 3 (0.20%) DB2
8 3 (0.20%) Electronic Patient Records
9 2 (0.14%) BusinessObjects
9 2 (0.14%) InfluxDB
Development Applications
1 144 (9.82%) JIRA
2 22 (1.50%) Jenkins
3 11 (0.75%) GitLab
4 8 (0.55%) Git
5 7 (0.48%) MSI
6 6 (0.41%) Sonatype Nexus
7 4 (0.27%) Postman
7 4 (0.27%) Rational DOORS
8 3 (0.20%) AdminStudio
8 3 (0.20%) Bitbucket
8 3 (0.20%) IBM UrbanCode
8 3 (0.20%) InstallShield
8 3 (0.20%) JMeter
8 3 (0.20%) Liquibase
9 2 (0.14%) git-flow
9 2 (0.14%) JUnit
9 2 (0.14%) Mockito
10 1 (0.068%) GCC
10 1 (0.068%) Selenium
10 1 (0.068%) Visual Studio
General
1 639 (43.56%) Social Skills
2 254 (17.31%) Finance
3 253 (17.25%) Analytical Skills
4 184 (12.54%) Public Sector
5 71 (4.84%) Military
6 70 (4.77%) Banking
7 61 (4.16%) Telecoms
8 60 (4.09%) Organisational Skills
9 44 (3.00%) Documentation Skills
9 44 (3.00%) Legal
10 31 (2.11%) Influencing Skills
11 30 (2.04%) Manufacturing
12 25 (1.70%) Retail
13 22 (1.50%) Law
13 22 (1.50%) Presentation Skills
14 19 (1.30%) Marketing
15 14 (0.95%) Electronics
16 13 (0.89%) Billing
16 13 (0.89%) Inclusion and Diversity
17 10 (0.68%) Local Government
Job Titles
1 243 (16.56%) Analyst
2 180 (12.27%) Architect
3 179 (12.20%) Lead
4 111 (7.57%) Service Manager
5 100 (6.82%) IT Support
6 93 (6.34%) Support Engineer
7 90 (6.13%) Support Analyst
8 65 (4.43%) Consultant
9 64 (4.36%) Senior
10 59 (4.02%) Service Analyst
11 57 (3.89%) Infrastructure Engineer
12 56 (3.82%) Service Architect
13 46 (3.14%) IT Analyst
14 41 (2.79%) Service Desk Analyst
15 39 (2.66%) Administrator
16 38 (2.59%) 2nd Line Support
16 38 (2.59%) IT Manager
17 36 (2.45%) IT Engineer
18 35 (2.39%) Desktop Support
18 35 (2.39%) Technical Support
Libraries, Frameworks & Software Standards
1 46 (3.14%) REST
2 27 (1.84%) SOAP
3 17 (1.16%) .NET
3 17 (1.16%) Middleware
4 9 (0.61%) ARM Templates
5 8 (0.55%) CSS
5 8 (0.55%) Oracle Fusion
6 7 (0.48%) Elastic Stack
6 7 (0.48%) HTML
6 7 (0.48%) Kafka
6 7 (0.48%) LDAP
7 6 (0.41%) AngularJS
8 5 (0.34%) Ajax
9 4 (0.27%) Keycloak
9 4 (0.27%) SAML
9 4 (0.27%) Software Packaging
9 4 (0.27%) Web Services
10 3 (0.20%) ISPF
10 3 (0.20%) OAuth
10 3 (0.20%) RESTful
Miscellaneous
1 77 (5.25%) CMDB
2 68 (4.64%) Onboarding
3 61 (4.16%) Data Centre
4 54 (3.68%) Product Ownership
5 49 (3.34%) Management Information System
6 44 (3.00%) Enterprise Software
7 40 (2.73%) Virtual Team
8 39 (2.66%) Self-Motivation
9 34 (2.32%) PKI
10 28 (1.91%) Analytical Mindset
11 24 (1.64%) Mainframe
12 21 (1.43%) Cloud Native
13 20 (1.36%) Hybrid Cloud
13 20 (1.36%) Replication
14 18 (1.23%) Driving Licence
14 18 (1.23%) NHS
15 15 (1.02%) PMI
15 15 (1.02%) Smartphone
16 14 (0.95%) iPhone
16 14 (0.95%) Video Conferencing
Operating Systems
1 370 (25.22%) Windows
2 106 (7.23%) Windows 10
3 101 (6.88%) Linux
4 83 (5.66%) Windows Server
5 34 (2.32%) Mac OS
6 29 (1.98%) Apple iOS
7 28 (1.91%) Unix
8 26 (1.77%) Android
9 17 (1.16%) Red Hat Enterprise Linux
10 12 (0.82%) Windows Server 2012
11 9 (0.61%) Windows Server 2003
12 8 (0.55%) Ubuntu
12 8 (0.55%) Windows Server 2019
13 7 (0.48%) Windows Server 2016
14 6 (0.41%) zOS
15 4 (0.27%) CentOS
15 4 (0.27%) Windows Server 2008
16 3 (0.20%) AIX
16 3 (0.20%) Debian
17 2 (0.14%) Solaris
Processes & Methodologies
1 516 (35.17%) Service Management
2 429 (29.24%) ITSM
3 330 (22.49%) Problem-Solving
4 321 (21.88%) Agile
5 298 (20.31%) Change Management
6 247 (16.84%) Continuous Improvement
7 236 (16.09%) Service Delivery
8 235 (16.02%) Stakeholder Management
9 197 (13.43%) Customer Service
10 184 (12.54%) Stakeholder Engagement
11 157 (10.70%) DevOps
12 149 (10.16%) Problem Management
13 135 (9.20%) Project Management
14 130 (8.86%) Roadmaps
15 128 (8.73%) Service Design
16 125 (8.52%) Incident Management
17 113 (7.70%) Project Delivery
18 111 (7.57%) Migration
19 100 (6.82%) Root Cause Analysis
19 100 (6.82%) TOGAF
Programming Languages
1 145 (9.88%) PowerShell
2 103 (7.02%) SQL
3 87 (5.93%) Python
4 31 (2.11%) JavaScript
5 27 (1.84%) Bash
6 18 (1.23%) Shell Script
7 15 (1.02%) Java
8 13 (0.89%) Bicep
8 13 (0.89%) Perl
9 6 (0.41%) C#
9 6 (0.41%) JCL
9 6 (0.41%) REXX
9 6 (0.41%) VBScript
10 5 (0.34%) Groovy
11 3 (0.20%) Assembly Language
11 3 (0.20%) COBOL
11 3 (0.20%) HLASM
12 2 (0.14%) PHP
12 2 (0.14%) PL/SQL
12 2 (0.14%) VB.NET
Qualifications
1 476 (32.45%) Security Cleared
2 367 (25.02%) SC Cleared
3 228 (15.54%) Degree
4 146 (9.95%) ITIL Certification
5 96 (6.54%) DV Cleared
6 86 (5.86%) Microsoft Certification
7 47 (3.20%) Computer Science Degree
8 46 (3.14%) Azure Certification
9 45 (3.07%) PMI Certification
10 44 (3.00%) ITIL Foundation Certificate
11 41 (2.79%) Cisco Certification
12 36 (2.45%) CCNP
13 35 (2.39%) PMP
14 34 (2.32%) TOGAF Certification
15 33 (2.25%) A+ Certification
16 29 (1.98%) ISEB
17 23 (1.57%) AWS Certification
18 22 (1.50%) CISSP
19 21 (1.43%) MCSE
19 21 (1.43%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 133 (9.07%) SLA
2 58 (3.95%) ISO/IEC 27001
3 40 (2.73%) COBIT
4 37 (2.52%) GDPR
5 30 (2.04%) NIST
5 30 (2.04%) QA
6 24 (1.64%) Data Quality
7 21 (1.43%) GRC
8 20 (1.36%) ISO/IEC 20000
9 18 (1.23%) Cyber Essentials
10 13 (0.89%) NCSC
11 12 (0.82%) Sarbanes-Oxley
12 11 (0.75%) JSP 440
13 10 (0.68%) PCI DSS
14 8 (0.55%) HMG Security Policy Framework
14 8 (0.55%) NIST 800
14 8 (0.55%) PMO
15 7 (0.48%) Accessibility
16 6 (0.41%) ISO 22301
16 6 (0.41%) ISO 9001
System Software
1 272 (18.54%) Active Directory
2 69 (4.70%) VMware Infrastructure
3 37 (2.52%) Hyper-V
4 25 (1.70%) Virtual Desktop
5 24 (1.64%) Docker
6 11 (0.75%) vSphere
7 8 (0.55%) Firmware
7 8 (0.55%) VMware ESXi
8 7 (0.48%) Microsoft App-V
9 6 (0.41%) VMware NSX
10 5 (0.34%) Brightmail
10 5 (0.34%) ISA Server
10 5 (0.34%) Microsoft Virtual Server
10 5 (0.34%) Virtual Machines
10 5 (0.34%) Virtual Servers
11 3 (0.20%) BitLocker
11 3 (0.20%) DFS Replication
11 3 (0.20%) Job Entry Subsystem
12 2 (0.14%) Oracle RAC
12 2 (0.14%) XenApp
Systems Management
1 102 (6.95%) Microsoft Intune
2 97 (6.61%) SCCM
3 70 (4.77%) Terraform
4 63 (4.29%) Ansible
5 46 (3.14%) Kubernetes
6 40 (2.73%) SCOM
7 32 (2.18%) OPNET
8 21 (1.43%) HP SiteScope
9 18 (1.23%) WSUS
10 16 (1.09%) Grafana
11 14 (0.95%) Prometheus
12 13 (0.89%) Red Hat Satellite
13 11 (0.75%) vCenter Server
14 9 (0.61%) Jamf Pro
14 9 (0.61%) Single Sign-On
15 7 (0.48%) FortiGate
15 7 (0.48%) Microsoft Clustering
16 6 (0.41%) Active Directory Federation Services
17 5 (0.34%) vRealize
18 4 (0.27%) Rancher
Vendors
1 411 (28.02%) Microsoft
2 282 (19.22%) ServiceNow
3 114 (7.77%) VMware
4 95 (6.48%) Remedy
5 63 (4.29%) Cisco
5 63 (4.29%) Google
6 59 (4.02%) Oracle
7 50 (3.41%) Atlassian
7 50 (3.41%) Splunk
8 39 (2.66%) Citrix
9 35 (2.39%) SAP
10 31 (2.11%) IBM
11 30 (2.04%) Red Hat
11 30 (2.04%) Salesforce
12 24 (1.64%) Dynatrace
13 21 (1.43%) Palo Alto
13 21 (1.43%) SolarWinds
14 20 (1.36%) Fortinet
15 19 (1.30%) F5
16 17 (1.16%) Veeam