ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 17 August 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Aug 2026
Same period 2025 Same period 2024
Rank 48 42 44
Rank change year-on-year -6 +2 -3
Contract jobs citing ITIL 1,953 1,375 1,390
As % of all contract jobs in England 4.27% 4.95% 4.19%
As % of the Processes & Methodologies category 5.03% 5.45% 4.88%
Number of daily rates quoted 1,320 867 926
10th Percentile £200 £213 £209
25th Percentile £375 £325 £353
Median daily rate (50th Percentile) £500 £450 £488
Median % change year-on-year +11.11% -7.69% +1.56%
75th Percentile £598 £575 £588
90th Percentile £677 £650 £675
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 112 91 80
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £17.56 £16.30
Median hourly rate £27.75 £26.45 £21.37
Median % change year-on-year +4.91% +23.77% +22.11%
75th Percentile £77.20 £39.48 £27.44
90th Percentile £87.14 £62.25 £55.13
UK median hourly rate £25.00 £23.50 £21.37
% change year-on-year +6.38% +9.97% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,847 25,245 28,472
As % of all contract IT jobs advertised in England 85.01% 90.81% 85.90%
Number of daily rates quoted 24,107 16,076 18,544
10th Percentile £325 £300 £313
25th Percentile £425 £404 £425
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.40% -4.53%
75th Percentile £626 £627 £650
90th Percentile £738 £738 £756
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.31%
Number of hourly rates quoted 2,555 1,444 1,611
10th Percentile £14.28 £14.20 £14.16
25th Percentile £19.33 £17.87 £18.25
Median hourly rate £43.96 £25.15 £43.00
Median % change year-on-year +74.79% -41.51% +4.83%
75th Percentile £68.55 £50.75 £65.00
90th Percentile £82.25 £70.00 £75.00
UK median hourly rate £42.00 £25.15 £40.97
% change year-on-year +67.00% -38.61% -1.28%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 17 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 17 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 17 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -10 655 £500 - 192
South East -1 486 £525 +5.00% 188
North of England -10 354 £450 +18.42% 165
North West 0 234 £449 -0.33% 95
South West -13 176 £500 +25.00% 69
Midlands -29 161 £450 +5.88% 94
West Midlands -29 140 £455 +7.06% 59
Yorkshire -23 104 £475 +37.84% 33
East of England +6 93 £438 +2.94% 59
East Midlands -20 20 £413 -5.50% 35
North East -31 19 £425 +117.95% 40
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 141 (7.22%) SharePoint
2 82 (4.20%) Microsoft Exchange
3 66 (3.38%) Confluence
4 11 (0.56%) IIS
5 8 (0.41%) JBoss
5 8 (0.41%) Oracle Workflow
5 8 (0.41%) SAS
6 6 (0.31%) Mattermost
6 6 (0.31%) Oracle Self-Service HR
6 6 (0.31%) WebSphere
7 5 (0.26%) CMS
8 4 (0.20%) OpenStack
8 4 (0.20%) WebLogic
9 3 (0.15%) Adobe Experience Manager
9 3 (0.15%) Apache
9 3 (0.15%) Oracle SOA Suite
10 2 (0.10%) IBM HTTP Server
10 2 (0.10%) Oracle HTTP Server
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) WebSphere Portal
Applications
1 85 (4.35%) Microsoft Office
2 57 (2.92%) Microsoft Excel
3 27 (1.38%) Microsoft Project
4 23 (1.18%) MS Visio
5 21 (1.08%) Microsoft PowerPoint
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 3 (0.15%) Spreadsheet
10 1 (0.051%) Oracle Smart View
Business Applications
1 64 (3.28%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.31%) Oracle EBS
3 6 (0.31%) Oracle HRMS
3 6 (0.31%) Primavera
3 6 (0.31%) Remedy AR System
4 5 (0.26%) SAP S/4HANA
5 4 (0.20%) Oracle ERP
5 4 (0.20%) Payment Gateway
6 3 (0.15%) Dynamics CRM
6 3 (0.15%) NEC Housing
6 3 (0.15%) Oracle Applications
7 2 (0.10%) assyst
7 2 (0.10%) Cloudability
7 2 (0.10%) Dynamics GP
7 2 (0.10%) Oracle Payables
7 2 (0.10%) Oracle Receivables
7 2 (0.10%) SAP FI
8 1 (0.051%) Salesforce CRM
8 1 (0.051%) SAP CX
Cloud Services
1 510 (26.11%) Azure
2 348 (17.82%) Microsoft 365
3 223 (11.42%) AWS
4 185 (9.47%) Entra ID
5 100 (5.12%) SaaS
6 97 (4.97%) Power Platform
7 74 (3.79%) Azure DevOps
8 62 (3.17%) OneDrive
9 57 (2.92%) GitHub
10 55 (2.82%) GCP
11 42 (2.15%) Azure Monitor
12 33 (1.69%) Datadog
13 30 (1.54%) IaaS
13 30 (1.54%) PaaS
14 29 (1.48%) Serverless
15 28 (1.43%) Amazon CloudWatch
16 27 (1.38%) AWS Lambda
17 25 (1.28%) Amazon S3
17 25 (1.28%) GitHub Actions
18 23 (1.18%) Power Automate
Communications & Networking
1 174 (8.91%) Firewall
2 171 (8.76%) DNS
3 132 (6.76%) VPN
4 126 (6.45%) DHCP
5 103 (5.27%) TCP/IP
6 96 (4.92%) WAN
7 89 (4.56%) LAN
8 78 (3.99%) Network Security
9 57 (2.92%) Wi-Fi
10 44 (2.25%) SSL
11 43 (2.20%) BGP
11 43 (2.20%) OSPF
12 42 (2.15%) SD-WAN
13 41 (2.10%) SAN
14 38 (1.95%) Wireless
15 32 (1.64%) Cisco ASA
15 32 (1.64%) VLAN
16 30 (1.54%) Cisco Firepower
17 21 (1.08%) MPLS
17 21 (1.08%) NAS
Database & Business Intelligence
1 77 (3.94%) Power BI
2 74 (3.79%) SQL Server
3 25 (1.28%) Oracle Database
4 21 (1.08%) SQL Server Integration Services
5 15 (0.77%) Amazon RDS
6 12 (0.61%) MySQL
6 12 (0.61%) PostgreSQL
7 11 (0.56%) Data Warehouse
7 11 (0.56%) Oracle Reports
8 9 (0.46%) Relational Database
9 8 (0.41%) Metadata
9 8 (0.41%) NoSQL
9 8 (0.41%) SQL Server Reporting Services
10 7 (0.36%) Oracle Database 11g
10 7 (0.36%) Oracle Database 12c
11 6 (0.31%) Big Data
11 6 (0.31%) Db2
11 6 (0.31%) Hadoop
11 6 (0.31%) Tableau
12 5 (0.26%) Oracle BI EE
Development Applications
1 188 (9.63%) JIRA
2 36 (1.84%) Git
3 32 (1.64%) Jenkins
4 29 (1.48%) GitLab
5 23 (1.18%) Bitbucket
6 11 (0.56%) Atlassian Bamboo
7 8 (0.41%) MSI
8 5 (0.26%) Chocolatey
9 4 (0.20%) AdminStudio
9 4 (0.20%) Browser DevTools
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) InstallShield
9 4 (0.20%) Maven
9 4 (0.20%) MLflow
9 4 (0.20%) Postman
9 4 (0.20%) REST Assured
10 3 (0.15%) Flyway
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
General
1 816 (41.78%) Social Skills
2 359 (18.38%) Finance
3 329 (16.85%) Analytical Skills
4 203 (10.39%) Public Sector
5 106 (5.43%) Banking
6 82 (4.20%) Telecoms
7 67 (3.43%) Legal
7 67 (3.43%) Organisational Skills
8 66 (3.38%) Influencing Skills
9 41 (2.10%) Documentation Skills
10 32 (1.64%) Retail
11 30 (1.54%) Presentation Skills
12 26 (1.33%) Local Government
13 25 (1.28%) Aerospace
13 25 (1.28%) Military
14 20 (1.02%) Inclusion and Diversity
15 15 (0.77%) Financial Institution
15 15 (0.77%) Front Office
15 15 (0.77%) Law
15 15 (0.77%) Police
Job Titles
1 280 (14.34%) Analyst
2 177 (9.06%) Senior
3 155 (7.94%) IT Support
4 148 (7.58%) Support Engineer
5 135 (6.91%) Lead
6 127 (6.50%) Service Manager
7 126 (6.45%) Architect
8 87 (4.45%) IT Engineer
9 86 (4.40%) IT Manager
9 86 (4.40%) Service Analyst
10 76 (3.89%) Consultant
11 74 (3.79%) IT Support Engineer
11 74 (3.79%) Support Analyst
12 72 (3.69%) Network Engineer
13 71 (3.64%) IT Analyst
14 63 (3.23%) Delivery Manager
14 63 (3.23%) Project Manager
15 58 (2.97%) Transition Manager
16 56 (2.87%) Administrator
17 53 (2.71%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 112 (5.73%) REST
2 61 (3.12%) SOAP
3 38 (1.95%) Middleware
4 30 (1.54%) Web Services
5 26 (1.33%) SAML
6 24 (1.23%) CSS
7 22 (1.13%) HTML
7 22 (1.13%) OAuth
8 19 (0.97%) .NET
9 16 (0.82%) Ajax
9 16 (0.82%) ISPF
9 16 (0.82%) Oracle Fusion
10 14 (0.72%) LDAP
10 14 (0.72%) OpenID
11 13 (0.67%) Oracle GoldenGate
12 12 (0.61%) AWS CDK
12 12 (0.61%) Microsoft Graph
12 12 (0.61%) OAuth2
13 11 (0.56%) 802.1X
14 10 (0.51%) ARM Templates
Miscellaneous
1 171 (8.76%) Onboarding
2 162 (8.29%) CMDB
3 102 (5.22%) Data Centre
4 76 (3.89%) Product Ownership
5 75 (3.84%) Enterprise Software
6 66 (3.38%) Management Information System
7 61 (3.12%) Clustering
8 49 (2.51%) PKI
9 48 (2.46%) Hybrid Cloud
10 41 (2.10%) Self-Motivation
11 32 (1.64%) Driving Licence
12 31 (1.59%) Analytical Mindset
12 31 (1.59%) Cloud Native
12 31 (1.59%) Replication
13 28 (1.43%) Mainframe
13 28 (1.43%) Security Posture
14 26 (1.33%) Legacy Systems
15 21 (1.08%) Security Operations Centre
16 18 (0.92%) Cyber Threat
17 16 (0.82%) iPhone
Operating Systems
1 504 (25.81%) Windows
2 141 (7.22%) Linux
3 132 (6.76%) Windows Server
4 128 (6.55%) Windows 10
5 65 (3.33%) Unix
6 51 (2.61%) Mac OS
6 51 (2.61%) Red Hat Enterprise Linux
7 41 (2.10%) Apple iOS
8 32 (1.64%) Android
9 20 (1.02%) Windows Server 2019
10 17 (0.87%) zOS
11 15 (0.77%) AIX
12 12 (0.61%) Windows Server 2016
13 8 (0.41%) Oracle Linux
13 8 (0.41%) VMS
14 7 (0.36%) Solaris
14 7 (0.36%) Windows Server 2012
15 5 (0.26%) HPUX
15 5 (0.26%) SUSE
16 4 (0.20%) OpenVMS
Processes & Methodologies
1 698 (35.74%) Service Management
2 596 (30.52%) ITSM
3 482 (24.68%) Stakeholder Management
4 477 (24.42%) Problem-Solving
5 433 (22.17%) Agile
6 415 (21.25%) Continuous Improvement
7 341 (17.46%) Change Management
8 337 (17.26%) Service Delivery
9 228 (11.67%) DevOps
10 217 (11.11%) Stakeholder Engagement
11 214 (10.96%) Incident Management
12 213 (10.91%) Customer Service
13 182 (9.32%) Roadmaps
14 177 (9.06%) Project Delivery
15 164 (8.40%) Migration
16 158 (8.09%) Root Cause Analysis
17 153 (7.83%) Cybersecurity
17 153 (7.83%) Problem Management
18 149 (7.63%) AI
19 146 (7.48%) Service Design
Programming Languages
1 187 (9.58%) PowerShell
2 120 (6.14%) SQL
3 111 (5.68%) Python
4 73 (3.74%) JavaScript
5 57 (2.92%) Bash
6 21 (1.08%) Java
7 19 (0.97%) Bicep
8 17 (0.87%) PL/SQL
9 16 (0.82%) Shell Script
10 14 (0.72%) Korn
11 13 (0.67%) Perl
12 12 (0.61%) C#
13 10 (0.51%) T-SQL
14 9 (0.46%) Groovy
15 6 (0.31%) Apex Code
15 6 (0.31%) VBScript
16 4 (0.20%) JCL
16 4 (0.20%) REXX
16 4 (0.20%) TypeScript
17 2 (0.10%) SOQL
Qualifications
1 691 (35.38%) Security Cleared
2 482 (24.68%) SC Cleared
3 268 (13.72%) Degree
4 180 (9.22%) DV Cleared
5 144 (7.37%) ITIL Certification
6 81 (4.15%) Microsoft Certification
7 73 (3.74%) PMI Certification
8 72 (3.69%) ITIL Foundation Certificate
9 70 (3.58%) Computer Science Degree
10 69 (3.53%) PMP
11 64 (3.28%) Cisco Certification
12 63 (3.23%) Azure Certification
13 49 (2.51%) BPSS Clearance
14 46 (2.36%) CISSP
15 42 (2.15%) CCNP
16 35 (1.79%) A+ Certification
17 32 (1.64%) CCNA
18 28 (1.43%) CISM
19 21 (1.08%) MCSE
20 20 (1.02%) Network+ Certification
Quality Assurance & Compliance
1 190 (9.73%) SLA
2 73 (3.74%) ISO/IEC 27001
3 56 (2.87%) Data Quality
4 50 (2.56%) NIST
5 49 (2.51%) QA
6 37 (1.89%) NCSC
7 34 (1.74%) GDPR
8 31 (1.59%) ISO/IEC 20000
8 31 (1.59%) PMO
9 26 (1.33%) GRC
10 24 (1.23%) COBIT
11 11 (0.56%) Cyber Essentials
11 11 (0.56%) ISO 9001
12 10 (0.51%) PCI DSS
13 9 (0.46%) Government Security Classifications
14 7 (0.36%) Accessibility
14 7 (0.36%) Sarbanes-Oxley
15 6 (0.31%) Cyber Essentials PLUS
16 5 (0.26%) JSP 440
17 4 (0.20%) ISO 22301
System Software
1 384 (19.66%) Active Directory
2 123 (6.30%) VMware Infrastructure
3 41 (2.10%) Hyper-V
4 38 (1.95%) Docker
5 32 (1.64%) Virtual Desktop
6 29 (1.48%) Oracle RAC
6 29 (1.48%) VMware ESXi
7 21 (1.08%) Virtual Machines
7 21 (1.08%) VMware NSX
7 21 (1.08%) vSphere
8 20 (1.02%) Firmware
9 15 (0.77%) IAG
10 14 (0.72%) RACF
11 9 (0.46%) NFS
12 7 (0.36%) PowerHA
13 6 (0.31%) Virtual Servers
14 4 (0.20%) Microsoft App-V
15 3 (0.15%) Microsoft Virtual Server
15 3 (0.15%) OpenAM
16 2 (0.10%) Job Entry Subsystem
Systems Management
1 191 (9.78%) Microsoft Intune
2 99 (5.07%) SCCM
2 99 (5.07%) Terraform
3 94 (4.81%) Ansible
4 58 (2.97%) Kubernetes
5 25 (1.28%) SCOM
6 24 (1.23%) Oracle RMAN
7 22 (1.13%) Single Sign-On
8 20 (1.02%) vCenter Server
9 19 (0.97%) Data Guard
9 19 (0.97%) Jamf Pro
10 17 (0.87%) Grafana
11 16 (0.82%) Red Hat Satellite
12 14 (0.72%) Prometheus
12 14 (0.72%) WSUS
13 13 (0.67%) OMEGAMON
13 13 (0.67%) Oracle Enterprise Manager
14 9 (0.46%) Puppet
15 8 (0.41%) Active Directory Federation Services
15 8 (0.41%) CA Single Sign-On
Vendors
1 602 (30.82%) Microsoft
2 568 (29.08%) ServiceNow
3 172 (8.81%) VMware
4 127 (6.50%) Cisco
5 97 (4.97%) Oracle
6 75 (3.84%) Remedy
7 58 (2.97%) Palo Alto
8 50 (2.56%) Splunk
9 49 (2.51%) IBM
10 45 (2.30%) BMC
10 45 (2.30%) Citrix
10 45 (2.30%) SAP
11 42 (2.15%) SolarWinds
12 38 (1.95%) Red Hat
13 34 (1.74%) Dynatrace
14 30 (1.54%) Fortinet
15 28 (1.43%) Juniper
15 28 (1.43%) Meraki
16 27 (1.38%) Google
16 27 (1.38%) Salesforce