Period
to 24 January 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 24 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
UK > England
6 months to
24 Jan 2019
Same period 2018 Same period 2017
Rank 42 39 28
Rank change year-on-year -3 -11 -4
Contract jobs citing ITIL 4,793 4,996 5,654
As % of all contract IT jobs advertised in England 5.25% 5.40% 6.28%
As % of the Processes & Methodologies category 6.03% 6.28% 7.35%
Number of daily rates quoted 3,067 3,244 3,555
England median daily rate £400 £388 £400
Median daily rate % change year-on-year +3.23% -3.13% +5.26%
10th Percentile £160 £150 £185
90th Percentile £587 £580 £575
UK median daily rate £400 £380 £390
% change year-on-year +5.26% -2.56% +4.00%
Number of hourly rates quoted 282 309 299
England median hourly rate £17.46 £15.00 £15.50
Median hourly rate % change year-on-year +16.37% -3.23% -6.06%
10th Percentile £11.28 £10.48 £10.50
90th Percentile £37.50 £39.80 £39.00
UK median hourly rate £17.25 £15.00 £15.33
% change year-on-year +15.00% -2.14% -7.11%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 79,487 79,598 76,878
As % of all contract IT jobs advertised in England 87.07% 85.98% 85.39%
Number of daily rates quoted 53,106 53,702 51,160
England median daily rate £475 £450 £430
Median daily rate % change year-on-year +5.56% +4.65% +1.18%
10th Percentile £300 £288 £263
90th Percentile £650 £638 £618
UK median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +0.95%
Number of hourly rates quoted 1,967 1,880 2,181
England median hourly rate £23.50 £23.14 £23.78
Median hourly rate % change year-on-year +1.56% -2.67% +3.37%
10th Percentile £11.41 £11.25 £11.25
90th Percentile £50.04 £50.00 £47.83
UK median hourly rate £23.50 £23.00 £23.28
% change year-on-year +2.17% -1.18% -0.32%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in England.

Contractor daily rate trend for ITIL in England

ITIL
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL in England over the 6 months to 24 January 2019.

Contractor daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in England.

Contractor hourly rate trend for ITIL in England

ITIL
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL in England over the 6 months to 24 January 2019.

Contractor hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 24 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 1,881 £450 +5.88% 326
South East -6 1,051 £380 -1.94% 234
North of England -10 732 £385 +5.48% 234
Midlands -7 495 £375 +10.29% 161
North West -2 378 £380 -5.00% 119
West Midlands -1 362 £375 +11.11% 110
South West -9 316 £425 +13.33% 102
East of England +3 308 £375 +19.05% 91
Yorkshire -5 227 £375 +7.14% 95
North East -12 132 £390 +11.43% 20
East Midlands -23 131 £340 +0.74% 51
ITIL
UK

For the 6 months to 24 January 2019, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL.

1 1,469 (30.65%) Windows
2 1,292 (26.96%) Microsoft
3 1,283 (26.77%) Service Management
4 975 (20.34%) Active Directory
5 901 (18.80%) Finance
6 872 (18.19%) Security Cleared
7 834 (17.40%) Agile Software Development
8 653 (13.62%) ITSM
9 643 (13.42%) SC Cleared
10 636 (13.27%) ITIL V3
11 610 (12.73%) Service Delivery
12 589 (12.29%) Office 365
13 582 (12.14%) Microsoft Office
14 558 (11.64%) Problem-Solving
15 540 (11.27%) Linux
16 529 (11.04%) VMware
17 528 (11.02%) Change Management
18 524 (10.93%) ITIL Certification
19 521 (10.87%) Project Management
20 504 (10.52%) Cisco
21 465 (9.70%) Windows Server
22 464 (9.68%) Microsoft Azure
23 463 (9.66%) Windows 10
24 451 (9.41%) ServiceNow
25 444 (9.26%) PRINCE2
26 435 (9.08%) SCCM
27 434 (9.05%) Windows 7
28 425 (8.87%) Incident Management
29 414 (8.64%) PowerShell
30 407 (8.49%) Analytical Skills

ITIL
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 255 (5.32%) MS Exchange
2 219 (4.57%) SharePoint
3 178 (3.71%) Skype for Business
4 139 (2.90%) IIS
5 119 (2.48%) Apache
6 110 (2.30%) Exchange Server 2010
7 92 (1.92%) Tomcat
8 73 (1.52%) Confluence
9 49 (1.02%) Exchange Server 2007
10 48 (1.00%) Exchange Server 2013
11 47 (0.98%) SharePoint 2013
12 36 (0.75%) Blackberry Enterprise Server
13 31 (0.65%) JBoss
14 29 (0.61%) WebSphere
15 25 (0.52%) IBM Notes
16 22 (0.46%) Documentum
16 22 (0.46%) nginx
17 21 (0.44%) CMS
18 19 (0.40%) BizTalk Server
18 19 (0.40%) Exchange Server 2003
Applications
1 582 (12.14%) Microsoft Office
2 174 (3.63%) Microsoft Excel
3 122 (2.55%) Microsoft Project
4 117 (2.44%) Microsoft PowerPoint
5 82 (1.71%) MS Visio
6 10 (0.21%) Spreadsheet
7 5 (0.10%) InfoPath
8 2 (0.042%) AutoCAD
8 2 (0.042%) SPSS
8 2 (0.042%) Windchill
9 1 (0.021%) Acrobat
9 1 (0.021%) Adobe Captivate
9 1 (0.021%) CATIA
9 1 (0.021%) Chatbot
9 1 (0.021%) Mozilla Thunderbird
9 1 (0.021%) Open Workbench
Business Applications
1 72 (1.50%) Dynamics CRM
2 67 (1.40%) Remedy ITSM
3 23 (0.48%) Dynamics AX
4 17 (0.35%) Payment Gateway
5 9 (0.19%) Oracle Retail
5 9 (0.19%) SAP BPC
6 8 (0.17%) assyst
6 8 (0.17%) OpenText VIM for SAP
7 7 (0.15%) Elite 3E
7 7 (0.15%) Salesforce.com CRM
8 5 (0.10%) Eikon
8 5 (0.10%) SAP CO
8 5 (0.10%) SAP FI
8 5 (0.10%) SAP FI/CO
8 5 (0.10%) SAP GTS
8 5 (0.10%) Unit4 Business World
9 4 (0.083%) Dynamics NAV
10 3 (0.063%) NetSuite
10 3 (0.063%) Oracle EBS
10 3 (0.063%) Oracle ERP
Cloud Services
1 589 (12.29%) Office 365
2 464 (9.68%) Microsoft Azure
3 363 (7.57%) Amazon AWS
4 139 (2.90%) IaaS
5 119 (2.48%) PaaS
6 91 (1.90%) SaaS
7 78 (1.63%) Azure Active Directory
8 63 (1.31%) Dynamics 365
9 60 (1.25%) Datadog
10 52 (1.08%) Virtual Private Cloud
11 41 (0.86%) Google Cloud Platform
12 36 (0.75%) Cloud Computing
13 31 (0.65%) OneDrive
14 23 (0.48%) GitHub
15 22 (0.46%) AWS CloudFormation
16 21 (0.44%) Amazon ELB
17 17 (0.35%) Amazon EC2
17 17 (0.35%) Amazon S3
18 15 (0.31%) Stackdriver
19 13 (0.27%) Amazon CloudWatch
Communications & Networking
1 375 (7.82%) Firewall
2 324 (6.76%) WAN
3 306 (6.38%) LAN
4 281 (5.86%) DNS
5 220 (4.59%) VPN
6 206 (4.30%) TCP/IP
7 174 (3.63%) DHCP
8 165 (3.44%) Internet
9 157 (3.28%) Skype
10 143 (2.98%) Network Security
11 132 (2.75%) SAN
11 132 (2.75%) Wireless
12 98 (2.04%) VoIP
13 78 (1.63%) MPLS
14 74 (1.54%) iSCSI
15 73 (1.52%) Cisco Nexus
16 69 (1.44%) BGP
16 69 (1.44%) OSPF
17 59 (1.23%) VLAN
18 58 (1.21%) SSL
Database & Business Intelligence
1 283 (5.90%) SQL Server
2 94 (1.96%) Oracle Database
3 73 (1.52%) Relational Database
4 57 (1.19%) MySQL
5 55 (1.15%) SQL Server Integration Services
6 46 (0.96%) Oracle Database 12c
6 46 (0.96%) PostgreSQL
7 43 (0.90%) SQL Server Reporting Services
8 35 (0.73%) Data Warehouse
9 31 (0.65%) Big Data
10 29 (0.61%) Power BI
10 29 (0.61%) RDBMS
10 29 (0.61%) SQL Server 2012
11 28 (0.58%) Amazon RDS
12 27 (0.56%) Oracle Database 11g
13 24 (0.50%) SQL Server 2008
14 21 (0.44%) Amazon Aurora
14 21 (0.44%) BusinessObjects
15 19 (0.40%) SQL Server 2016
16 18 (0.38%) Amazon Redshift
Development Applications
1 228 (4.76%) JIRA
2 152 (3.17%) Jenkins
3 137 (2.86%) Git (software)
4 72 (1.50%) Sonatype Nexus
5 68 (1.42%) MSI
6 53 (1.11%) Visual Studio
7 50 (1.04%) GitLab
8 29 (0.61%) Team Foundation Server
9 28 (0.58%) Selenium
10 22 (0.46%) Bitbucket
10 22 (0.46%) SonarQube
11 18 (0.38%) Visual Studio Team System
12 17 (0.35%) InstallShield
13 15 (0.31%) Subversion
14 14 (0.29%) Atlassian Bamboo
15 13 (0.27%) Maven
16 12 (0.25%) Artifactory
17 7 (0.15%) AdminStudio
17 7 (0.15%) WinDbg
18 6 (0.13%) LoadRunner
General
1 901 (18.80%) Finance
2 246 (5.13%) Telecoms
3 213 (4.44%) Banking
4 159 (3.32%) Retail
5 111 (2.32%) Law
6 89 (1.86%) Legal
7 67 (1.40%) Marketing
8 65 (1.36%) Investment Banking
9 58 (1.21%) Manufacturing
10 47 (0.98%) Front Office
11 44 (0.92%) Military
12 41 (0.86%) Financial Institution
13 36 (0.75%) Billing
14 35 (0.73%) Electronics
15 27 (0.56%) Publishing
16 26 (0.54%) Back Office
17 21 (0.44%) Pharmaceutical
18 17 (0.35%) Automotive
19 15 (0.31%) Advertising
20 9 (0.19%) Local Government
Job Titles
1 1,008 (21.03%) Analyst
2 396 (8.26%) Architect
3 380 (7.93%) Service Manager
4 379 (7.91%) Service Analyst
5 314 (6.55%) Support Engineer
6 285 (5.95%) Service Desk Analyst
7 263 (5.49%) Support Analyst
8 241 (5.03%) Project Manager
9 183 (3.82%) Developer
10 174 (3.63%) Consultant
11 172 (3.59%) Infrastructure Engineer
12 170 (3.55%) IT Manager
13 167 (3.48%) Network Engineer
14 159 (3.32%) Desktop Support
15 156 (3.25%) Administrator
16 148 (3.09%) 2nd Line Support
17 146 (3.05%) Delivery Manager
17 146 (3.05%) IT Support
18 133 (2.77%) Business Analyst
18 133 (2.77%) Transition Manager
Libraries, Frameworks & Software Standards
1 173 (3.61%) Web Services
2 138 (2.88%) Middleware
3 135 (2.82%) HTML
4 112 (2.34%) XML
5 106 (2.21%) CSS
6 101 (2.11%) .NET
7 60 (1.25%) LDAP
8 51 (1.06%) SAML
9 50 (1.04%) REST
10 43 (0.90%) AngularJS
11 38 (0.79%) SOAP
12 37 (0.77%) HTML5
13 34 (0.71%) Ajax
13 34 (0.71%) Node.js
13 34 (0.71%) Oracle Fusion
14 33 (0.69%) RESTful
14 33 (0.69%) SailPoint
15 29 (0.61%) J2EE
15 29 (0.61%) Software Packaging
16 26 (0.54%) .NET Framework
Miscellaneous
1 407 (8.49%) Analytical Skills
2 293 (6.11%) Data Centre
3 268 (5.59%) Management Information System
4 207 (4.32%) Self-Motivation
5 123 (2.57%) CMDB
6 95 (1.98%) Public Cloud
7 90 (1.88%) User Experience
8 74 (1.54%) Video Conferencing
9 61 (1.27%) Blackberry
10 59 (1.23%) Virtual Team
11 58 (1.21%) NHS
12 56 (1.17%) Clustering
13 53 (1.11%) Enterprise Software
13 53 (1.11%) Fat Client
13 53 (1.11%) Thin Client
14 52 (1.08%) iPhone
15 51 (1.06%) Mainframe
16 49 (1.02%) PKI
16 49 (1.02%) Smartphone
17 48 (1.00%) Private Cloud
Operating Systems
1 1,469 (30.65%) Windows
2 540 (11.27%) Linux
3 465 (9.70%) Windows Server
4 463 (9.66%) Windows 10
5 434 (9.05%) Windows 7
6 268 (5.59%) Unix
7 223 (4.65%) Windows Server 2012
8 221 (4.61%) Windows Server 2008
9 166 (3.46%) Red Hat Enterprise Linux
10 92 (1.92%) Android
11 67 (1.40%) Apple iOS
12 65 (1.36%) Windows 8
13 55 (1.15%) Mac OS X
14 49 (1.02%) Windows Server 2003
15 36 (0.75%) Windows XP
16 35 (0.73%) Solaris
17 28 (0.58%) AIX
18 23 (0.48%) CentOS
19 22 (0.46%) Mac OS
20 20 (0.42%) SUSE
Processes & Methodologies
1 1,283 (26.77%) Service Management
2 834 (17.40%) Agile Software Development
3 653 (13.62%) ITSM
4 636 (13.27%) ITIL V3
5 610 (12.73%) Service Delivery
6 558 (11.64%) Problem-Solving
7 528 (11.02%) Change Management
8 521 (10.87%) Project Management
9 444 (9.26%) PRINCE2
10 425 (8.87%) Incident Management
11 392 (8.18%) Stakeholder Management
12 368 (7.68%) Problem Management
13 356 (7.43%) DevOps
14 329 (6.86%) Migration
15 302 (6.30%) Configuration Management
16 248 (5.17%) Service Design
17 220 (4.59%) Disaster Recovery
17 220 (4.59%) Infrastructure Engineering
18 192 (4.01%) Continuous Improvement
19 161 (3.36%) TOGAF
Programming Languages
1 414 (8.64%) PowerShell
2 395 (8.24%) SQL
3 209 (4.36%) Python
4 204 (4.26%) Java
5 172 (3.59%) JavaScript
6 93 (1.94%) C#
7 80 (1.67%) Perl
8 74 (1.54%) Bash Shell
9 71 (1.48%) Ruby
10 56 (1.17%) Shell Script
11 55 (1.15%) C
12 47 (0.98%) T-SQL
13 34 (0.71%) VB
14 28 (0.58%) VBScript
15 24 (0.50%) PHP
16 23 (0.48%) PL/SQL
17 22 (0.46%) C++
18 13 (0.27%) ABAP
18 13 (0.27%) Scala
19 11 (0.23%) Natural
Qualifications
1 872 (18.19%) Security Cleared
2 643 (13.42%) SC Cleared
3 524 (10.93%) ITIL Certification
4 398 (8.30%) Degree
5 319 (6.66%) Microsoft Certification
6 284 (5.93%) Cisco Certification
7 256 (5.34%) ITIL Foundation Certificate
8 216 (4.51%) DV Cleared
9 189 (3.94%) MCSE
10 166 (3.46%) CCNP
11 147 (3.07%) CCNA
12 116 (2.42%) MCSA
13 91 (1.90%) MCP
14 79 (1.65%) CISSP
15 67 (1.40%) PRINCE2 Practitioner
16 61 (1.27%) RHCE
17 60 (1.25%) Computer Science Degree
18 58 (1.21%) PMI Certification
19 47 (0.98%) PRINCE2 Certification
19 47 (0.98%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 357 (7.45%) SLA
2 121 (2.52%) QA
3 94 (1.96%) ISO/IEC 27001
4 81 (1.69%) GDPR
4 81 (1.69%) PMO
5 77 (1.61%) COBIT
6 49 (1.02%) Sarbanes-Oxley
7 48 (1.00%) Data Quality
8 35 (0.73%) ISO/IEC 20000
9 33 (0.69%) PCI DSS
10 17 (0.35%) ISO 9001
11 12 (0.25%) ISO 22301
12 11 (0.23%) COSO
12 11 (0.23%) Disclosure Scotland
13 9 (0.19%) JSP 440
14 8 (0.17%) ISAE 3402
14 8 (0.17%) ISO 31000
14 8 (0.17%) ISO/IEC 27005
15 7 (0.15%) Government Security Classifications
16 6 (0.13%) Cyber Essentials
System Software
1 975 (20.34%) Active Directory
2 315 (6.57%) VMware Infrastructure
3 159 (3.32%) Hyper-V
4 133 (2.77%) Microsoft App-V
5 106 (2.21%) VMware ESXi
5 106 (2.21%) XenApp
6 95 (1.98%) XenDesktop
7 74 (1.54%) vSphere
8 60 (1.25%) Virtual Machines
9 56 (1.17%) NFS
10 55 (1.15%) Virtual Desktop
11 46 (0.96%) Docker
12 39 (0.81%) Oracle RAC
13 28 (0.58%) Virtual Servers
14 26 (0.54%) BitLocker
14 26 (0.54%) Firmware
15 25 (0.52%) XenServer
16 20 (0.42%) VMware Workstation
17 17 (0.35%) Microsoft Virtual Server
18 14 (0.29%) Terminal Services
Systems Management
1 435 (9.08%) SCCM
2 192 (4.01%) Puppet
3 161 (3.36%) Ansible
4 136 (2.84%) Opscode Chef
5 94 (1.96%) Single Sign-On
6 82 (1.71%) SCOM
7 69 (1.44%) Microsoft Intune
8 48 (1.00%) vCenter Server
9 47 (0.98%) WSUS
10 45 (0.94%) Terraform
11 39 (0.81%) ZABBIX
12 36 (0.75%) AirWatch
13 34 (0.71%) Kubernetes
13 34 (0.71%) Nagios
14 30 (0.63%) Forefront Identity Manager
15 26 (0.54%) Cisco CUCM
15 26 (0.54%) Microsoft Clustering
15 26 (0.54%) Systems Management Server (SMS)
16 25 (0.52%) Data Guard
16 25 (0.52%) Tivoli
Vendors
1 1,292 (26.96%) Microsoft
2 529 (11.04%) VMware
3 504 (10.52%) Cisco
4 451 (9.41%) ServiceNow
5 403 (8.41%) Citrix
6 372 (7.76%) Oracle
7 209 (4.36%) HP
8 177 (3.69%) Red Hat
9 163 (3.40%) SAP
10 130 (2.71%) Remedy
11 118 (2.46%) Apple
12 114 (2.38%) CheckPoint
13 110 (2.30%) McAfee
14 109 (2.27%) BMC
15 101 (2.11%) Splunk
16 99 (2.07%) IBM
17 98 (2.04%) F5
18 75 (1.56%) Qualys
19 74 (1.54%) NetApp
20 67 (1.40%) Google