ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 18 March 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Mar 2026
Same period 2025 Same period 2024
Rank 53 42 36
Rank change year-on-year -11 -6 +8
Contract jobs citing ITIL 1,583 1,186 1,878
As % of all contract jobs in England 4.29% 4.84% 4.95%
As % of the Processes & Methodologies category 4.96% 5.34% 5.70%
Number of daily rates quoted 1,036 733 1,277
10th Percentile £213 £208 £208
25th Percentile £356 £300 £345
Median daily rate (50th Percentile) £495 £475 £500
Median % change year-on-year +4.11% -5.00% +5.26%
75th Percentile £600 £600 £594
90th Percentile £705 £688 £688
UK median daily rate £490 £475 £500
% change year-on-year +3.16% -5.00% +6.10%
Number of hourly rates quoted 96 54 145
10th Percentile £17.01 £15.13 £13.86
25th Percentile £18.50 £18.97 £14.16
Median hourly rate £25.08 £24.40 £17.50
Median % change year-on-year +2.77% +39.43% -2.78%
75th Percentile £60.00 £36.50 £25.00
90th Percentile £84.63 £67.97 £48.56
UK median hourly rate £22.24 £24.33 £17.14
% change year-on-year -8.60% +41.95% -6.08%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,926 22,217 32,932
As % of all contract IT jobs advertised in England 86.44% 90.67% 86.89%
Number of daily rates quoted 20,427 14,455 21,796
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £503 £525 £525
Median % change year-on-year -4.29% - -4.55%
75th Percentile £613 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,975 819 2,151
10th Percentile £15.31 £15.14 £13.00
25th Percentile £18.87 £21.00 £16.06
Median hourly rate £31.00 £33.11 £32.50
Median % change year-on-year -6.37% +1.88% -11.33%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.50 £70.50
UK median hourly rate £30.00 £32.50 £32.50
% change year-on-year -7.69% - -7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 18 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 18 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 18 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -37 456 £500 -3.61% 130
South East +2 376 £473 +1.61% 184
North of England -13 253 £499 +24.63% 108
South West +3 231 £575 +16.46% 49
Midlands -11 158 £425 -9.57% 64
North West -9 155 £563 +50.00% 67
West Midlands -10 122 £444 -6.58% 39
East of England -10 93 £363 -15.70% 46
Yorkshire -22 77 £450 +5.88% 31
East Midlands -24 36 £419 +30.86% 25
North East -4 21 £450 +38.46% 10
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (5.87%) Confluence
2 86 (5.43%) SharePoint
3 75 (4.74%) Microsoft Exchange
4 12 (0.76%) IIS
5 8 (0.51%) Apache
6 5 (0.32%) Mattermost
7 4 (0.25%) Adobe Experience Manager
7 4 (0.25%) Oracle Workflow
8 3 (0.19%) CICS
9 2 (0.13%) ArcGIS
9 2 (0.13%) CMS
9 2 (0.13%) Oracle Self-Service HR
9 2 (0.13%) Oracle Spatial
9 2 (0.13%) SAS
10 1 (0.063%) Anypoint
10 1 (0.063%) Drupal
10 1 (0.063%) Mule
10 1 (0.063%) Skype for Business
10 1 (0.063%) WebSphere
10 1 (0.063%) WordPress
Applications
1 93 (5.87%) Microsoft Office
2 48 (3.03%) Microsoft Project
3 37 (2.34%) Microsoft Excel
4 18 (1.14%) Microsoft PowerPoint
5 13 (0.82%) MS Visio
6 5 (0.32%) Acrobat
7 3 (0.19%) Chatbot
8 1 (0.063%) Oracle Smart View
8 1 (0.063%) Spreadsheet
8 1 (0.063%) Trello
Business Applications
1 43 (2.72%) Remedy ITSM
2 23 (1.45%) Oracle EBS
3 7 (0.44%) Maximo
4 5 (0.32%) Dynamics CRM
4 5 (0.32%) Primavera
5 4 (0.25%) assyst
5 4 (0.25%) Oracle Payables
5 4 (0.25%) Oracle Receivables
5 4 (0.25%) SAP S/4HANA
6 3 (0.19%) Oracle General Ledger
7 2 (0.13%) DELMIA
7 2 (0.13%) Kondor
7 2 (0.13%) Oracle Cash Management
7 2 (0.13%) Oracle HRMS
7 2 (0.13%) SystmOne
8 1 (0.063%) MIS ActiveH
8 1 (0.063%) NEC Housing
8 1 (0.063%) OPENHousing
8 1 (0.063%) Oracle Assets
8 1 (0.063%) Orchard Housing
Cloud Services
1 362 (22.87%) Azure
2 222 (14.02%) Microsoft 365
3 198 (12.51%) AWS
4 110 (6.95%) Entra ID
5 94 (5.94%) GCP
6 64 (4.04%) Power Platform
7 57 (3.60%) Azure DevOps
8 50 (3.16%) SaaS
9 29 (1.83%) GitHub
10 28 (1.77%) OneDrive
11 27 (1.71%) IaaS
12 26 (1.64%) PaaS
13 25 (1.58%) Google Workspace
14 20 (1.26%) Serverless
15 18 (1.14%) AWS CloudFormation
15 18 (1.14%) AWS Lambda
16 17 (1.07%) Azure Monitor
16 17 (1.07%) Azure Sentinel
16 17 (1.07%) PowerApps
17 16 (1.01%) Virtual Private Cloud
Communications & Networking
1 132 (8.34%) Firewall
2 103 (6.51%) DNS
3 99 (6.25%) VPN
4 83 (5.24%) WAN
5 76 (4.80%) LAN
6 73 (4.61%) DHCP
7 56 (3.54%) TCP/IP
8 49 (3.10%) SD-WAN
9 43 (2.72%) Network Security
10 36 (2.27%) Wi-Fi
11 29 (1.83%) BGP
11 29 (1.83%) SAN
12 27 (1.71%) OSPF
13 20 (1.26%) VoIP
14 17 (1.07%) BIG-IP
14 17 (1.07%) VLAN
14 17 (1.07%) Wireless
15 15 (0.95%) MPLS
16 14 (0.88%) SSL
16 14 (0.88%) VXLAN
Database & Business Intelligence
1 47 (2.97%) Power BI
2 41 (2.59%) SQL Server
3 16 (1.01%) Tableau
4 13 (0.82%) Oracle Database
5 12 (0.76%) Amazon RDS
5 12 (0.76%) PostgreSQL
6 10 (0.63%) Data Warehouse
7 9 (0.57%) SQL Server Integration Services
8 6 (0.38%) Metadata
9 5 (0.32%) Azure SQL Database
9 5 (0.32%) MySQL
9 5 (0.32%) Oracle Database 12c
9 5 (0.32%) Oracle Reports
9 5 (0.32%) SQL Server Reporting Services
9 5 (0.32%) Star Schema
10 4 (0.25%) Amazon Aurora
10 4 (0.25%) Data Lake
10 4 (0.25%) Redis
11 3 (0.19%) Oracle BI Publisher
11 3 (0.19%) Relational Database
Development Applications
1 177 (11.18%) JIRA
2 26 (1.64%) Jenkins
3 24 (1.52%) GitLab
4 21 (1.33%) Git
5 7 (0.44%) Bitbucket
6 4 (0.25%) Maven
6 4 (0.25%) MLflow
6 4 (0.25%) MSI
7 3 (0.19%) AdminStudio
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) Flyway
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) InstallShield
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) Rational DOORS
8 2 (0.13%) Chocolatey
8 2 (0.13%) git-flow
8 2 (0.13%) JUnit
8 2 (0.13%) Mockito
General
1 628 (39.67%) Social Skills
2 241 (15.22%) Analytical Skills
3 240 (15.16%) Finance
4 191 (12.07%) Public Sector
5 62 (3.92%) Military
6 61 (3.85%) Banking
7 54 (3.41%) Organisational Skills
8 51 (3.22%) Legal
8 51 (3.22%) Telecoms
9 44 (2.78%) Documentation Skills
10 38 (2.40%) Influencing Skills
11 28 (1.77%) Retail
12 24 (1.52%) Presentation Skills
13 21 (1.33%) Law
14 19 (1.20%) Aerospace
15 16 (1.01%) Local Government
16 15 (0.95%) Manufacturing
17 11 (0.69%) Billing
17 11 (0.69%) Inclusion and Diversity
18 10 (0.63%) Police
Job Titles
1 206 (13.01%) Analyst
2 188 (11.88%) Architect
3 183 (11.56%) Lead
4 136 (8.59%) Service Manager
5 106 (6.70%) Senior
6 86 (5.43%) IT Support
7 82 (5.18%) Support Engineer
8 76 (4.80%) Consultant
9 72 (4.55%) Service Analyst
10 58 (3.66%) Delivery Manager
11 57 (3.60%) IT Manager
12 51 (3.22%) Service Architect
13 49 (3.10%) Support Analyst
14 47 (2.97%) Service Desk Analyst
15 44 (2.78%) Infrastructure Engineer
15 44 (2.78%) IT Analyst
16 42 (2.65%) Transition Manager
17 40 (2.53%) Service Delivery Manager
18 39 (2.46%) Change Manager
18 39 (2.46%) Network Engineer
Libraries, Frameworks & Software Standards
1 68 (4.30%) REST
2 37 (2.34%) SOAP
3 21 (1.33%) .NET
4 18 (1.14%) Middleware
5 17 (1.07%) LDAP
6 15 (0.95%) CSS
6 15 (0.95%) Web Services
7 14 (0.88%) Oracle GoldenGate
8 13 (0.82%) 802.1X
9 10 (0.63%) AngularJS
9 10 (0.63%) ARM Templates
9 10 (0.63%) HTML
9 10 (0.63%) Oracle Fusion
10 9 (0.57%) Kafka
11 7 (0.44%) Elastic Stack
12 6 (0.38%) AWS CDK
12 6 (0.38%) Microsoft Graph
12 6 (0.38%) OAuth
13 5 (0.32%) Ajax
13 5 (0.32%) Software Packaging
Miscellaneous
1 94 (5.94%) CMDB
2 91 (5.75%) Product Ownership
3 82 (5.18%) Onboarding
4 75 (4.74%) Data Centre
5 46 (2.91%) Management Information System
6 44 (2.78%) Virtual Team
7 42 (2.65%) Enterprise Software
8 36 (2.27%) Self-Motivation
9 31 (1.96%) PKI
10 29 (1.83%) Cloud Native
11 24 (1.52%) Analytical Mindset
12 22 (1.39%) Hybrid Cloud
12 22 (1.39%) Replication
13 19 (1.20%) Security Posture
14 17 (1.07%) Driving Licence
15 16 (1.01%) Mainframe
15 16 (1.01%) PMI
16 15 (0.95%) Clustering
17 14 (0.88%) NHS
18 13 (0.82%) Smartphone
Operating Systems
1 357 (22.55%) Windows
2 102 (6.44%) Windows 10
3 90 (5.69%) Linux
4 77 (4.86%) Windows Server
5 43 (2.72%) Unix
6 32 (2.02%) Android
7 29 (1.83%) Mac OS
8 27 (1.71%) Apple iOS
9 21 (1.33%) Red Hat Enterprise Linux
10 10 (0.63%) Windows Server 2012
11 9 (0.57%) Ubuntu
12 8 (0.51%) Windows Server 2016
13 6 (0.38%) zOS
14 5 (0.32%) AIX
14 5 (0.32%) Windows Server 2019
15 4 (0.25%) CentOS
15 4 (0.25%) Windows Server 2003
16 3 (0.19%) Debian
16 3 (0.19%) VMS
17 2 (0.13%) OpenVMS
Processes & Methodologies
1 552 (34.87%) Service Management
2 465 (29.37%) ITSM
3 394 (24.89%) Agile
4 346 (21.86%) Problem-Solving
5 312 (19.71%) Change Management
6 296 (18.70%) Continuous Improvement
7 272 (17.18%) Stakeholder Management
8 265 (16.74%) Service Delivery
9 203 (12.82%) Stakeholder Engagement
10 193 (12.19%) DevOps
11 174 (10.99%) Customer Service
12 163 (10.30%) Roadmaps
13 143 (9.03%) Problem Management
14 138 (8.72%) Service Design
15 130 (8.21%) Incident Management
15 130 (8.21%) Migration
16 129 (8.15%) Project Management
17 119 (7.52%) Project Delivery
18 110 (6.95%) TOGAF
19 101 (6.38%) CI/CD
Programming Languages
1 143 (9.03%) PowerShell
2 90 (5.69%) SQL
3 81 (5.12%) Python
4 42 (2.65%) JavaScript
5 27 (1.71%) Bash
6 21 (1.33%) Shell Script
7 19 (1.20%) Java
8 15 (0.95%) Korn
9 13 (0.82%) Bicep
10 12 (0.76%) C#
11 11 (0.69%) Perl
12 6 (0.38%) Groovy
12 6 (0.38%) JCL
12 6 (0.38%) PL/SQL
12 6 (0.38%) REXX
13 3 (0.19%) Assembly Language
13 3 (0.19%) COBOL
13 3 (0.19%) HLASM
13 3 (0.19%) T-SQL
13 3 (0.19%) VBScript
Qualifications
1 562 (35.50%) Security Cleared
2 415 (26.22%) SC Cleared
3 233 (14.72%) Degree
4 147 (9.29%) ITIL Certification
5 141 (8.91%) DV Cleared
6 66 (4.17%) Microsoft Certification
7 54 (3.41%) PMI Certification
8 52 (3.28%) Cisco Certification
8 52 (3.28%) Computer Science Degree
9 46 (2.91%) PMP
10 45 (2.84%) Azure Certification
11 38 (2.40%) CCNP
12 36 (2.27%) TOGAF Certification
13 35 (2.21%) ITIL Foundation Certificate
14 34 (2.15%) CISSP
15 31 (1.96%) ISEB
16 27 (1.71%) PRINCE2 Practitioner
17 22 (1.39%) AWS Certification
18 21 (1.33%) MCSE
19 19 (1.20%) A+ Certification
Quality Assurance & Compliance
1 128 (8.09%) SLA
2 71 (4.49%) ISO/IEC 27001
3 50 (3.16%) NIST
4 47 (2.97%) COBIT
5 44 (2.78%) GDPR
6 37 (2.34%) Data Quality
7 29 (1.83%) QA
8 25 (1.58%) GRC
9 20 (1.26%) ISO/IEC 20000
9 20 (1.26%) NCSC
10 18 (1.14%) Cyber Essentials
11 17 (1.07%) PMO
12 16 (1.01%) PCI DSS
13 12 (0.76%) Sarbanes-Oxley
14 11 (0.69%) Accessibility
15 10 (0.63%) JSP 440
16 8 (0.51%) Actionable Recommendations
16 8 (0.51%) Government Security Classifications
16 8 (0.51%) HMG Security Policy Framework
17 7 (0.44%) NIST 800
System Software
1 275 (17.37%) Active Directory
2 67 (4.23%) VMware Infrastructure
3 32 (2.02%) Docker
4 28 (1.77%) Hyper-V
5 26 (1.64%) Virtual Desktop
6 14 (0.88%) Oracle RAC
7 13 (0.82%) Firmware
8 12 (0.76%) vSphere
9 8 (0.51%) VMware NSX
10 7 (0.44%) VMware ESXi
11 4 (0.25%) Virtual Machines
12 3 (0.19%) BitLocker
12 3 (0.19%) DFS Replication
12 3 (0.19%) Job Entry Subsystem
12 3 (0.19%) Microsoft App-V
12 3 (0.19%) PowerHA
13 2 (0.13%) NFS
13 2 (0.13%) XenApp
13 2 (0.13%) XenDesktop
14 1 (0.063%) Citrix Hypervisor
Systems Management
1 111 (7.01%) Microsoft Intune
2 86 (5.43%) Terraform
3 73 (4.61%) SCCM
4 70 (4.42%) Ansible
5 56 (3.54%) Kubernetes
6 30 (1.90%) OPNET
7 20 (1.26%) Grafana
8 18 (1.14%) SCOM
9 15 (0.95%) FortiGate
10 14 (0.88%) Oracle Enterprise Manager
10 14 (0.88%) Oracle RMAN
10 14 (0.88%) Prometheus
11 13 (0.82%) Single Sign-On
12 12 (0.76%) Red Hat Satellite
13 11 (0.69%) WSUS
14 9 (0.57%) Nessus
15 8 (0.51%) CASB
15 8 (0.51%) vCenter Server
16 6 (0.38%) Jamf Pro
17 5 (0.32%) vRealize
Vendors
1 359 (22.68%) Microsoft
2 342 (21.60%) ServiceNow
3 116 (7.33%) VMware
4 93 (5.87%) Remedy
5 75 (4.74%) Cisco
6 71 (4.49%) Oracle
7 59 (3.73%) Google
8 54 (3.41%) Atlassian
9 47 (2.97%) Splunk
10 41 (2.59%) Citrix
11 34 (2.15%) Fortinet
12 33 (2.08%) Palo Alto
13 32 (2.02%) Red Hat
14 30 (1.90%) IBM
15 28 (1.77%) SolarWinds
16 26 (1.64%) F5
16 26 (1.64%) Salesforce
17 25 (1.58%) BMC
18 24 (1.52%) Juniper
18 24 (1.52%) SAP