ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 17 June 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jun 2026
Same period 2025 Same period 2024
Rank 49 40 39
Rank change year-on-year -9 -1 +5
Contract jobs citing ITIL 1,696 1,229 1,642
As % of all contract jobs in England 3.95% 4.97% 4.38%
As % of the Processes & Methodologies category 4.64% 5.44% 5.14%
Number of daily rates quoted 1,152 748 1,090
10th Percentile £200 £212 £205
25th Percentile £381 £300 £341
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £599 £575 £575
90th Percentile £675 £657 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 89 88 133
10th Percentile £17.48 £14.99 £14.00
25th Percentile £19.25 £16.29 £14.16
Median hourly rate £25.54 £23.03 £17.69
Median % change year-on-year +10.92% +30.16% +2.36%
75th Percentile £72.50 £33.75 £25.00
90th Percentile £85.80 £50.88 £45.52
UK median hourly rate £22.24 £22.05 £18.03
% change year-on-year +0.85% +22.28% +3.04%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 36,560 22,594 31,972
As % of all contract IT jobs advertised in England 85.16% 91.33% 85.33%
Number of daily rates quoted 23,106 14,607 20,685
10th Percentile £325 £303 £300
25th Percentile £415 £406 £413
Median daily rate (50th Percentile) £518 £520 £525
Median % change year-on-year -0.48% -0.95% -4.55%
75th Percentile £625 £638 £650
90th Percentile £726 £750 £750
UK median daily rate £513 £508 £525
% change year-on-year +0.99% -3.33% -4.55%
Number of hourly rates quoted 2,294 1,062 2,382
10th Percentile £15.25 £14.20 £12.79
25th Percentile £21.00 £18.10 £16.06
Median hourly rate £47.00 £27.45 £37.75
Median % change year-on-year +71.22% -27.28% +7.09%
75th Percentile £68.00 £57.50 £61.30
90th Percentile £82.25 £75.00 £72.50
UK median hourly rate £43.96 £26.27 £37.34
% change year-on-year +67.37% -29.66% +6.69%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 17 June 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 17 June 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 17 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -10 573 £500 - 186
South East +3 393 £510 +13.33% 237
North of England -26 280 £499 +30.01% 165
South West -13 178 £500 +25.00% 90
North West -16 169 £523 +30.75% 92
Midlands -32 149 £450 +5.88% 84
West Midlands -33 120 £450 +5.88% 38
East of England -3 99 £381 -11.34% 65
Yorkshire -31 93 £472 +27.78% 52
East Midlands -11 28 £413 -6.88% 46
North East -22 18 £440 +125.64% 23
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 98 (5.78%) SharePoint
2 63 (3.71%) Microsoft Exchange
3 55 (3.24%) Confluence
4 14 (0.83%) IIS
5 9 (0.53%) Oracle Workflow
6 6 (0.35%) Mattermost
6 6 (0.35%) Oracle Self-Service HR
7 5 (0.29%) WebSphere
8 4 (0.24%) Adobe Experience Manager
9 3 (0.18%) Apache
9 3 (0.18%) Oracle SOA Suite
10 2 (0.12%) ArcGIS
10 2 (0.12%) CMS
10 2 (0.12%) IBM HTTP Server
10 2 (0.12%) Oracle HTTP Server
10 2 (0.12%) Oracle Spatial
10 2 (0.12%) SAS
10 2 (0.12%) WebLogic
10 2 (0.12%) WebSphere Application Server
10 2 (0.12%) WebSphere Portal
Applications
1 64 (3.77%) Microsoft Office
2 44 (2.59%) Microsoft Excel
3 28 (1.65%) Microsoft Project
4 18 (1.06%) MS Visio
5 12 (0.71%) Microsoft PowerPoint
6 8 (0.47%) AutoCAD
6 8 (0.47%) Revit
7 5 (0.29%) Chatbot
8 4 (0.24%) Acrobat
9 1 (0.059%) Oracle Smart View
9 1 (0.059%) Spreadsheet
Business Applications
1 54 (3.18%) Remedy ITSM
2 6 (0.35%) Maximo
2 6 (0.35%) Oracle HRMS
2 6 (0.35%) Primavera
3 5 (0.29%) SAP S/4HANA
4 4 (0.24%) ContrOCC
4 4 (0.24%) Oracle EBS
4 4 (0.24%) Oracle ERP
4 4 (0.24%) Payment Gateway
5 3 (0.18%) Oracle Applications
5 3 (0.18%) Oracle Payables
5 3 (0.18%) Oracle Receivables
6 2 (0.12%) assyst
6 2 (0.12%) DELMIA
6 2 (0.12%) Dynamics GP
6 2 (0.12%) Oracle Assets
6 2 (0.12%) Oracle Cash Management
6 2 (0.12%) Oracle EBS R12
6 2 (0.12%) SAP ERP
7 1 (0.059%) Dynamics CRM
Cloud Services
1 409 (24.12%) Azure
2 260 (15.33%) Microsoft 365
3 193 (11.38%) AWS
4 124 (7.31%) Entra ID
5 80 (4.72%) Power Platform
6 67 (3.95%) SaaS
7 65 (3.83%) Azure DevOps
8 57 (3.36%) GCP
9 46 (2.71%) GitHub
10 34 (2.00%) OneDrive
11 27 (1.59%) Google Workspace
12 26 (1.53%) PaaS
13 23 (1.36%) AWS Lambda
13 23 (1.36%) Serverless
14 22 (1.30%) GitHub Actions
14 22 (1.30%) IaaS
15 21 (1.24%) Amazon CloudWatch
15 21 (1.24%) Amazon S3
16 20 (1.18%) Amazon EC2
17 19 (1.12%) AWS CloudFormation
Communications & Networking
1 148 (8.73%) Firewall
2 109 (6.43%) DNS
3 98 (5.78%) WAN
4 91 (5.37%) VPN
5 90 (5.31%) LAN
6 73 (4.30%) DHCP
7 64 (3.77%) TCP/IP
8 60 (3.54%) Network Security
9 51 (3.01%) Wi-Fi
10 49 (2.89%) SD-WAN
11 35 (2.06%) SSL
12 31 (1.83%) BGP
12 31 (1.83%) OSPF
13 29 (1.71%) SAN
14 24 (1.42%) Wireless
15 19 (1.12%) VLAN
16 18 (1.06%) BIG-IP
17 16 (0.94%) Cisco Nexus
17 16 (0.94%) MPLS
18 15 (0.88%) NAS
Database & Business Intelligence
1 67 (3.95%) Power BI
2 49 (2.89%) SQL Server
3 21 (1.24%) Oracle Database
4 15 (0.88%) SQL Server Integration Services
5 13 (0.77%) PostgreSQL
5 13 (0.77%) Tableau
6 12 (0.71%) Oracle Reports
7 11 (0.65%) Data Warehouse
8 10 (0.59%) SQL Server Reporting Services
9 9 (0.53%) Amazon RDS
10 7 (0.41%) Metadata
10 7 (0.41%) NoSQL
11 5 (0.29%) MySQL
11 5 (0.29%) Oracle BI EE
11 5 (0.29%) Oracle Database 12c
12 4 (0.24%) Data Lake
12 4 (0.24%) DTS
12 4 (0.24%) MongoDB
12 4 (0.24%) Oracle Database 11g
12 4 (0.24%) Relational Database
Development Applications
1 180 (10.61%) JIRA
2 29 (1.71%) Jenkins
3 28 (1.65%) Git
4 27 (1.59%) GitLab
5 15 (0.88%) Bitbucket
6 8 (0.47%) MSI
7 5 (0.29%) JMeter
8 4 (0.24%) AdminStudio
8 4 (0.24%) Cucumber
8 4 (0.24%) InstallShield
8 4 (0.24%) Maven
8 4 (0.24%) MLflow
8 4 (0.24%) Postman
8 4 (0.24%) REST Assured
8 4 (0.24%) ScriptRunner
8 4 (0.24%) Visual Studio
9 3 (0.18%) Atlassian Bamboo
9 3 (0.18%) Browser DevTools
9 3 (0.18%) Eclipse
9 3 (0.18%) Flyway
General
1 631 (37.21%) Social Skills
2 291 (17.16%) Finance
3 259 (15.27%) Analytical Skills
4 175 (10.32%) Public Sector
5 83 (4.89%) Banking
6 68 (4.01%) Telecoms
7 63 (3.71%) Organisational Skills
8 58 (3.42%) Legal
9 42 (2.48%) Influencing Skills
10 37 (2.18%) Documentation Skills
11 34 (2.00%) Retail
12 24 (1.42%) Military
12 24 (1.42%) Presentation Skills
13 22 (1.30%) Local Government
14 19 (1.12%) Aerospace
15 17 (1.00%) Inclusion and Diversity
16 16 (0.94%) Financial Institution
16 16 (0.94%) Law
17 15 (0.88%) Police
18 14 (0.83%) Front Office
Job Titles
1 251 (14.80%) Analyst
2 140 (8.25%) Senior
3 131 (7.72%) Service Manager
4 121 (7.13%) IT Support
5 114 (6.72%) Architect
6 108 (6.37%) Support Engineer
7 107 (6.31%) Lead
8 87 (5.13%) IT Manager
9 80 (4.72%) Service Analyst
10 78 (4.60%) Consultant
11 63 (3.71%) Delivery Manager
12 59 (3.48%) IT Analyst
13 57 (3.36%) Network Engineer
14 53 (3.13%) Support Analyst
15 52 (3.07%) Project Manager
16 51 (3.01%) IT Engineer
17 49 (2.89%) IT Support Engineer
18 48 (2.83%) Transition Manager
19 45 (2.65%) Service Desk Analyst
20 43 (2.54%) Administrator
Libraries, Frameworks & Software Standards
1 88 (5.19%) REST
2 47 (2.77%) SOAP
3 27 (1.59%) Middleware
4 24 (1.42%) CSS
5 22 (1.30%) Web Services
6 21 (1.24%) .NET
7 19 (1.12%) HTML
7 19 (1.12%) LDAP
8 18 (1.06%) OAuth
9 17 (1.00%) 802.1X
10 16 (0.94%) Oracle Fusion
11 15 (0.88%) Oracle GoldenGate
12 14 (0.83%) Ajax
12 14 (0.83%) SAML
13 13 (0.77%) Microsoft Graph
14 12 (0.71%) AWS CDK
15 10 (0.59%) ISPF
15 10 (0.59%) Kafka
15 10 (0.59%) OAuth2
15 10 (0.59%) OpenID
Miscellaneous
1 125 (7.37%) CMDB
2 118 (6.96%) Onboarding
3 96 (5.66%) Data Centre
4 68 (4.01%) Enterprise Software
4 68 (4.01%) Product Ownership
5 45 (2.65%) Management Information System
6 40 (2.36%) Self-Motivation
7 38 (2.24%) PKI
8 37 (2.18%) Clustering
9 29 (1.71%) Cloud Native
10 28 (1.65%) Analytical Mindset
11 26 (1.53%) Replication
11 26 (1.53%) Security Posture
12 24 (1.42%) Virtual Team
13 21 (1.24%) Driving Licence
14 20 (1.18%) Hybrid Cloud
14 20 (1.18%) Legacy Systems
15 19 (1.12%) Mainframe
16 12 (0.71%) PMI
17 11 (0.65%) Operational Technology
Operating Systems
1 392 (23.11%) Windows
2 110 (6.49%) Linux
3 95 (5.60%) Windows 10
4 83 (4.89%) Windows Server
5 60 (3.54%) Unix
6 43 (2.54%) Mac OS
7 39 (2.30%) Apple iOS
8 32 (1.89%) Red Hat Enterprise Linux
9 29 (1.71%) Android
10 11 (0.65%) AIX
10 11 (0.65%) Windows Server 2019
10 11 (0.65%) zOS
11 10 (0.59%) Windows Server 2016
12 8 (0.47%) Oracle Linux
13 7 (0.41%) Windows Server 2012
14 5 (0.29%) HPUX
14 5 (0.29%) Solaris
14 5 (0.29%) SUSE
14 5 (0.29%) VMS
15 3 (0.18%) OpenVMS
Processes & Methodologies
1 534 (31.49%) Service Management
2 480 (28.30%) ITSM
3 412 (24.29%) Problem-Solving
4 375 (22.11%) Agile
5 344 (20.28%) Stakeholder Management
6 316 (18.63%) Continuous Improvement
7 285 (16.80%) Change Management
8 258 (15.21%) Service Delivery
9 201 (11.85%) DevOps
10 181 (10.67%) Stakeholder Engagement
11 168 (9.91%) Customer Service
12 161 (9.49%) Incident Management
13 158 (9.32%) Roadmaps
14 145 (8.55%) Problem Management
15 137 (8.08%) Migration
16 125 (7.37%) Root Cause Analysis
17 123 (7.25%) CI/CD
17 123 (7.25%) Project Delivery
18 121 (7.13%) Service Design
19 116 (6.84%) AI
Programming Languages
1 138 (8.14%) PowerShell
2 96 (5.66%) SQL
3 69 (4.07%) Python
4 65 (3.83%) JavaScript
5 34 (2.00%) Bash
6 24 (1.42%) Java
7 18 (1.06%) PL/SQL
7 18 (1.06%) Shell Script
8 16 (0.94%) Korn
9 14 (0.83%) C#
10 13 (0.77%) Bicep
11 11 (0.65%) Perl
12 9 (0.53%) Groovy
13 7 (0.41%) Apex Code
14 5 (0.29%) T-SQL
15 4 (0.24%) JCL
15 4 (0.24%) REXX
16 3 (0.18%) SOQL
16 3 (0.18%) TypeScript
17 2 (0.12%) Search Processing Language
Qualifications
1 565 (33.31%) Security Cleared
2 395 (23.29%) SC Cleared
3 196 (11.56%) Degree
4 169 (9.96%) DV Cleared
5 140 (8.25%) ITIL Certification
6 63 (3.71%) Cisco Certification
6 63 (3.71%) PMI Certification
7 58 (3.42%) Microsoft Certification
8 57 (3.36%) PMP
9 54 (3.18%) Computer Science Degree
10 48 (2.83%) Azure Certification
11 44 (2.59%) CCNP
12 40 (2.36%) CISSP
13 36 (2.12%) ITIL Foundation Certificate
14 23 (1.36%) CCNA
15 22 (1.30%) BPSS Clearance
16 21 (1.24%) CISM
16 21 (1.24%) Master's Degree
17 19 (1.12%) MCSE
18 18 (1.06%) A+ Certification
Quality Assurance & Compliance
1 153 (9.02%) SLA
2 69 (4.07%) ISO/IEC 27001
3 62 (3.66%) NIST
4 55 (3.24%) Data Quality
5 39 (2.30%) GDPR
6 36 (2.12%) COBIT
7 32 (1.89%) QA
8 27 (1.59%) PMO
9 26 (1.53%) NCSC
10 25 (1.47%) GRC
11 16 (0.94%) ISO/IEC 20000
12 13 (0.77%) PCI DSS
13 11 (0.65%) Cyber Essentials
14 9 (0.53%) Government Security Classifications
15 8 (0.47%) Actionable Recommendations
16 7 (0.41%) Accessibility
16 7 (0.41%) Cyber Essentials PLUS
16 7 (0.41%) Sarbanes-Oxley
17 6 (0.35%) ISO/IEC 42001
18 5 (0.29%) SOC 2
System Software
1 296 (17.45%) Active Directory
2 80 (4.72%) VMware Infrastructure
3 36 (2.12%) Docker
4 28 (1.65%) Hyper-V
5 20 (1.18%) Oracle RAC
6 19 (1.12%) VMware ESXi
7 18 (1.06%) Virtual Desktop
8 15 (0.88%) vSphere
9 14 (0.83%) Firmware
10 13 (0.77%) Virtual Machines
10 13 (0.77%) VMware NSX
11 8 (0.47%) RACF
12 5 (0.29%) NFS
13 4 (0.24%) Microsoft App-V
14 3 (0.18%) BitLocker
14 3 (0.18%) DFS Replication
14 3 (0.18%) IAG
14 3 (0.18%) PowerHA
14 3 (0.18%) XenDesktop
15 2 (0.12%) Job Entry Subsystem
Systems Management
1 140 (8.25%) Microsoft Intune
2 77 (4.54%) Terraform
3 63 (3.71%) Ansible
3 63 (3.71%) SCCM
4 55 (3.24%) Kubernetes
5 23 (1.36%) Oracle RMAN
6 19 (1.12%) Grafana
7 16 (0.94%) Single Sign-On
8 15 (0.88%) FortiGate
8 15 (0.88%) Jamf Pro
8 15 (0.88%) Oracle Enterprise Manager
9 14 (0.83%) Prometheus
9 14 (0.83%) WSUS
10 10 (0.59%) vCenter Server
11 9 (0.53%) CASB
11 9 (0.53%) SCOM
12 8 (0.47%) Data Guard
12 8 (0.47%) vMotion
13 7 (0.41%) Active Directory Federation Services
13 7 (0.41%) OMEGAMON
Vendors
1 442 (26.06%) Microsoft
2 416 (24.53%) ServiceNow
3 117 (6.90%) VMware
4 92 (5.42%) Cisco
5 81 (4.78%) Oracle
6 72 (4.25%) Remedy
7 59 (3.48%) Splunk
8 39 (2.30%) Palo Alto
9 37 (2.18%) Citrix
9 37 (2.18%) Google
9 37 (2.18%) SAP
9 37 (2.18%) SolarWinds
10 34 (2.00%) BMC
10 34 (2.00%) IBM
11 32 (1.89%) Fortinet
12 28 (1.65%) Dynatrace
12 28 (1.65%) Juniper
12 28 (1.65%) Red Hat
12 28 (1.65%) Salesforce
13 23 (1.36%) Zscaler