ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 16 December 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 49 44 34
Rank change year-on-year -5 -10 +12
Contract jobs citing ITIL 1,473 1,282 1,967
As % of all contract jobs in England 4.70% 4.42% 5.26%
As % of the Processes & Methodologies category 5.29% 5.00% 5.93%
Number of daily rates quoted 963 763 1,346
10th Percentile £200 £200 £208
25th Percentile £315 £307 £325
Median daily rate (50th Percentile) £475 £476 £500
Median % change year-on-year -0.21% -4.80% +5.26%
75th Percentile £588 £600 £605
90th Percentile £699 £699 £704
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 105 47 115
10th Percentile £17.69 £19.42 £13.41
25th Percentile £18.50 £21.46 £14.16
Median hourly rate £29.60 £26.50 £17.50
Median % change year-on-year +11.70% +51.43% +12.90%
75th Percentile £45.46 £43.50 £33.13
90th Percentile £74.58 £69.85 £65.00
UK median hourly rate £26.30 £26.50 £17.50
% change year-on-year -0.75% +51.43% +11.86%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,858 25,665 33,182
As % of all contract IT jobs advertised in England 88.92% 88.40% 88.68%
Number of daily rates quoted 17,750 15,857 22,569
10th Percentile £300 £310 £313
25th Percentile £406 £418 £425
Median daily rate (50th Percentile) £505 £525 £544
Median % change year-on-year -3.81% -3.49% -1.09%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,813 863 1,402
10th Percentile £15.00 £15.62 £15.00
25th Percentile £17.87 £20.30 £19.25
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +19.30%
75th Percentile £53.75 £65.00 £65.00
90th Percentile £69.34 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £43.85
% change year-on-year -22.62% -25.88% +25.29%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 16 December 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 16 December 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -41 400 £488 -2.50% 202
South East +9 363 £483 +0.52% 217
North of England -8 240 £400 +0.63% 144
South West +15 222 £551 +10.25% 69
Midlands -3 147 £425 -5.56% 125
North West -4 142 £450 +15.38% 73
West Midlands -5 114 £425 -5.56% 79
Yorkshire -7 84 £349 -17.53% 55
East of England -10 80 £363 -9.38% 66
East Midlands -6 33 £431 +46.72% 46
North East -15 14 £444 -28.14% 23
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 133 (9.03%) SharePoint
2 96 (6.52%) Microsoft Exchange
3 93 (6.31%) Confluence
4 36 (2.44%) Skype for Business
5 16 (1.09%) Exchange Server 2013
5 16 (1.09%) IIS
6 13 (0.88%) Mattermost
7 9 (0.61%) Exchange Server 2003
7 9 (0.61%) Exchange Server 2007
7 9 (0.61%) Exchange Server 2010
7 9 (0.61%) Office Communications Server
7 9 (0.61%) SharePoint Server
8 7 (0.48%) CICS
9 6 (0.41%) Apache
10 5 (0.34%) Mule
11 3 (0.20%) CMS
11 3 (0.20%) Tomcat
12 2 (0.14%) Apache Airflow
12 2 (0.14%) SAS
13 1 (0.068%) Anypoint
Applications
1 162 (11.00%) Microsoft Office
2 54 (3.67%) Microsoft Excel
3 38 (2.58%) Microsoft Project
4 34 (2.31%) Microsoft PowerPoint
5 22 (1.49%) MS Visio
6 3 (0.20%) Oracle Smart View
7 1 (0.068%) Acrobat
7 1 (0.068%) Chatbot
7 1 (0.068%) ProjectWise
7 1 (0.068%) Spreadsheet
7 1 (0.068%) Trello
Business Applications
1 50 (3.39%) Remedy ITSM
2 24 (1.63%) Oracle EBS
3 10 (0.68%) Dynamics CRM
4 8 (0.54%) SAP S/4HANA
5 7 (0.48%) assyst
6 5 (0.34%) Oracle General Ledger
6 5 (0.34%) Salesforce CRM
7 4 (0.27%) Workday HCM
8 3 (0.20%) Kondor
8 3 (0.20%) Maximo
8 3 (0.20%) Oracle Payables
8 3 (0.20%) Oracle Receivables
9 2 (0.14%) Oracle EBS R12
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) SystmOne
10 1 (0.068%) Cloudability
10 1 (0.068%) iTrent
Cloud Services
1 296 (20.10%) Azure
2 220 (14.94%) Microsoft 365
3 154 (10.45%) AWS
4 93 (6.31%) Entra ID
5 75 (5.09%) GCP
6 47 (3.19%) Power Platform
7 46 (3.12%) OneDrive
8 42 (2.85%) SaaS
9 35 (2.38%) Azure DevOps
10 21 (1.43%) PaaS
11 20 (1.36%) PowerApps
12 18 (1.22%) IaaS
13 15 (1.02%) Azure Sentinel
13 15 (1.02%) GitHub
13 15 (1.02%) Power Automate
14 14 (0.95%) Dynamics 365
15 13 (0.88%) OCI
16 12 (0.81%) Serverless
16 12 (0.81%) Virtual Private Cloud
17 10 (0.68%) AWS Lambda
Communications & Networking
1 122 (8.28%) DNS
2 102 (6.92%) VPN
3 100 (6.79%) Firewall
4 91 (6.18%) DHCP
5 60 (4.07%) TCP/IP
6 48 (3.26%) WAN
7 37 (2.51%) LAN
8 35 (2.38%) SAN
9 32 (2.17%) Skype
10 30 (2.04%) SD-WAN
11 23 (1.56%) Network Security
12 21 (1.43%) VoIP
12 21 (1.43%) Wireless
13 20 (1.36%) VLAN
14 17 (1.15%) Wi-Fi
15 15 (1.02%) SSH
16 14 (0.95%) BGP
16 14 (0.95%) Unified Communications
17 12 (0.81%) OSPF
18 10 (0.68%) Remote Desktop
Database & Business Intelligence
1 34 (2.31%) Power BI
2 26 (1.77%) SQL Server
3 12 (0.81%) Tableau
4 10 (0.68%) Amazon RDS
4 10 (0.68%) PostgreSQL
5 9 (0.61%) Metadata
6 8 (0.54%) Relational Database
7 7 (0.48%) Data Warehouse
7 7 (0.48%) Oracle Database
8 5 (0.34%) Amazon Aurora
8 5 (0.34%) DB2
8 5 (0.34%) Oracle Reports
9 4 (0.27%) Azure SQL Database
9 4 (0.27%) Data Mining
9 4 (0.27%) Redis
10 3 (0.20%) Electronic Patient Records
10 3 (0.20%) Oracle Exadata
11 2 (0.14%) Data Lake
11 2 (0.14%) InfluxDB
11 2 (0.14%) RDBMS
Development Applications
1 151 (10.25%) JIRA
2 27 (1.83%) Jenkins
3 15 (1.02%) GitLab
4 11 (0.75%) Git
5 8 (0.54%) MSI
6 7 (0.48%) Bitbucket
6 7 (0.48%) Postman
7 6 (0.41%) Sonatype Nexus
8 5 (0.34%) Rational DOORS
9 3 (0.20%) AdminStudio
9 3 (0.20%) IBM UrbanCode
9 3 (0.20%) InstallShield
9 3 (0.20%) Liquibase
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.068%) Eclipse
11 1 (0.068%) Fiddler
11 1 (0.068%) GCC
11 1 (0.068%) Selenium
11 1 (0.068%) SoapUI
General
1 654 (44.40%) Social Skills
2 282 (19.14%) Finance
3 235 (15.95%) Analytical Skills
4 191 (12.97%) Public Sector
5 75 (5.09%) Banking
6 72 (4.89%) Military
7 55 (3.73%) Telecoms
8 50 (3.39%) Organisational Skills
9 43 (2.92%) Documentation Skills
9 43 (2.92%) Legal
10 29 (1.97%) Influencing Skills
11 28 (1.90%) Manufacturing
12 25 (1.70%) Presentation Skills
13 22 (1.49%) Retail
14 21 (1.43%) Law
15 18 (1.22%) Marketing
16 15 (1.02%) Inclusion and Diversity
17 13 (0.88%) Electronics
17 13 (0.88%) Financial Institution
18 11 (0.75%) Billing
Job Titles
1 247 (16.77%) Analyst
2 191 (12.97%) Architect
3 167 (11.34%) Lead
4 104 (7.06%) Service Manager
5 100 (6.79%) Support Engineer
6 98 (6.65%) IT Support
7 86 (5.84%) Support Analyst
8 79 (5.36%) Senior
9 68 (4.62%) Service Architect
10 67 (4.55%) Consultant
11 57 (3.87%) Service Analyst
12 54 (3.67%) Infrastructure Engineer
13 48 (3.26%) IT Analyst
14 45 (3.05%) Desktop Support
15 44 (2.99%) Administrator
16 43 (2.92%) 2nd Line Support
17 41 (2.78%) Service Desk Analyst
18 39 (2.65%) IT Manager
19 38 (2.58%) ITIL Manager
20 34 (2.31%) Delivery Manager
Libraries, Frameworks & Software Standards
1 43 (2.92%) REST
2 25 (1.70%) .NET
2 25 (1.70%) SOAP
3 14 (0.95%) Middleware
4 10 (0.68%) LDAP
5 9 (0.61%) Lightning Web Components
5 9 (0.61%) Web Services
6 8 (0.54%) Oracle Fusion
7 7 (0.48%) CSS
7 7 (0.48%) HTML
7 7 (0.48%) Kafka
7 7 (0.48%) RESTful
8 6 (0.41%) AngularJS
9 5 (0.34%) Elastic Stack
9 5 (0.34%) SAML
9 5 (0.34%) Software Packaging
10 4 (0.27%) ARM Templates
10 4 (0.27%) ISPF
10 4 (0.27%) Keycloak
10 4 (0.27%) XML
Miscellaneous
1 67 (4.55%) CMDB
2 58 (3.94%) Data Centre
2 58 (3.94%) Onboarding
3 53 (3.60%) Management Information System
3 53 (3.60%) Product Ownership
4 38 (2.58%) Virtual Team
5 35 (2.38%) PKI
6 33 (2.24%) Enterprise Software
7 30 (2.04%) Self-Motivation
8 27 (1.83%) Analytical Mindset
9 26 (1.77%) Replication
10 25 (1.70%) Mainframe
11 21 (1.43%) Video Conferencing
12 19 (1.29%) iPhone
12 19 (1.29%) NHS
13 16 (1.09%) Driving Licence
13 16 (1.09%) iPad
14 15 (1.02%) Hybrid Cloud
15 14 (0.95%) Smartphone
16 13 (0.88%) Tandem
Operating Systems
1 378 (25.66%) Windows
2 110 (7.47%) Linux
3 98 (6.65%) Windows 10
4 86 (5.84%) Windows Server
5 45 (3.05%) Mac OS
6 34 (2.31%) Unix
7 25 (1.70%) Apple iOS
8 24 (1.63%) Red Hat Enterprise Linux
9 21 (1.43%) Android
9 21 (1.43%) Windows Server 2012
10 14 (0.95%) Windows Server 2016
11 13 (0.88%) Windows Server 2003
12 11 (0.75%) Windows Server 2019
13 10 (0.68%) zOS
14 8 (0.54%) Ubuntu
15 7 (0.48%) CentOS
16 4 (0.27%) Mac OS X
16 4 (0.27%) Windows Server 2008
17 3 (0.20%) AIX
17 3 (0.20%) Solaris
Processes & Methodologies
1 536 (36.39%) Service Management
2 407 (27.63%) ITSM
3 321 (21.79%) Agile
4 316 (21.45%) Problem-Solving
5 296 (20.10%) Change Management
6 237 (16.09%) Stakeholder Management
7 228 (15.48%) Continuous Improvement
8 221 (15.00%) Service Delivery
9 184 (12.49%) Customer Service
10 176 (11.95%) Stakeholder Engagement
11 144 (9.78%) DevOps
12 140 (9.50%) Problem Management
13 137 (9.30%) Project Management
14 135 (9.16%) Roadmaps
15 132 (8.96%) Service Design
16 126 (8.55%) Project Delivery
17 112 (7.60%) Incident Management
18 109 (7.40%) Migration
19 93 (6.31%) TOGAF
20 87 (5.91%) PRINCE2
Programming Languages
1 151 (10.25%) PowerShell
2 112 (7.60%) SQL
3 88 (5.97%) Python
4 30 (2.04%) Bash
5 28 (1.90%) JavaScript
6 27 (1.83%) Shell Script
7 17 (1.15%) Java
8 10 (0.68%) Perl
9 8 (0.54%) Bicep
10 7 (0.48%) C#
10 7 (0.48%) JCL
10 7 (0.48%) REXX
11 6 (0.41%) Apex Code
11 6 (0.41%) VBScript
12 5 (0.34%) COBOL
12 5 (0.34%) Groovy
13 4 (0.27%) Assembly Language
14 3 (0.20%) HLASM
14 3 (0.20%) PL/SQL
15 2 (0.14%) T-SQL
Qualifications
1 484 (32.86%) Security Cleared
2 371 (25.19%) SC Cleared
3 249 (16.90%) Degree
4 137 (9.30%) ITIL Certification
5 95 (6.45%) Microsoft Certification
6 83 (5.63%) DV Cleared
7 46 (3.12%) Computer Science Degree
8 45 (3.05%) ITIL Foundation Certificate
9 38 (2.58%) Azure Certification
10 37 (2.51%) PMI Certification
11 35 (2.38%) A+ Certification
11 35 (2.38%) Cisco Certification
11 35 (2.38%) TOGAF Certification
12 31 (2.10%) CCNP
12 31 (2.10%) PMP
13 26 (1.77%) ISEB
14 25 (1.70%) MCSE
15 22 (1.49%) CISSP
16 21 (1.43%) PRINCE2 Practitioner
17 20 (1.36%) AWS Certification
Quality Assurance & Compliance
1 121 (8.21%) SLA
2 57 (3.87%) ISO/IEC 27001
3 55 (3.73%) GDPR
4 42 (2.85%) COBIT
5 39 (2.65%) ISO/IEC 20000
6 34 (2.31%) QA
7 21 (1.43%) NIST
8 20 (1.36%) GRC
9 18 (1.22%) Data Quality
10 12 (0.81%) Cyber Essentials
10 12 (0.81%) NCSC
11 11 (0.75%) ISO 9001
11 11 (0.75%) JSP 440
11 11 (0.75%) Sarbanes-Oxley
12 10 (0.68%) Accessibility
13 9 (0.61%) PMO
14 8 (0.54%) HMG Security Policy Framework
14 8 (0.54%) PCI DSS
15 6 (0.41%) ISO 22301
16 5 (0.34%) ISO/IEC 19770
System Software
1 273 (18.53%) Active Directory
2 68 (4.62%) VMware Infrastructure
3 36 (2.44%) Hyper-V
4 21 (1.43%) Virtual Desktop
5 19 (1.29%) Docker
6 11 (0.75%) VMware ESXi
7 10 (0.68%) Firmware
8 9 (0.61%) Brightmail
8 9 (0.61%) ISA Server
9 7 (0.48%) Microsoft App-V
10 6 (0.41%) VMware NSX
10 6 (0.41%) vSphere
11 5 (0.34%) Microsoft Virtual Server
11 5 (0.34%) Terminal Services
11 5 (0.34%) Virtual Servers
12 4 (0.27%) Job Entry Subsystem
12 4 (0.27%) RACF
12 4 (0.27%) Virtual Machines
13 3 (0.20%) Oracle RAC
14 2 (0.14%) XenApp
Systems Management
1 99 (6.72%) SCCM
2 98 (6.65%) Microsoft Intune
3 66 (4.48%) Terraform
4 60 (4.07%) Ansible
5 38 (2.58%) SCOM
6 37 (2.51%) Kubernetes
7 32 (2.17%) OPNET
8 21 (1.43%) HP SiteScope
9 17 (1.15%) WSUS
10 13 (0.88%) Red Hat Satellite
11 12 (0.81%) Grafana
11 12 (0.81%) vCenter Server
12 11 (0.75%) Microsoft Clustering
13 10 (0.68%) NetBackup
13 10 (0.68%) Single Sign-On
14 9 (0.61%) Prometheus
15 8 (0.54%) Jamf Pro
15 8 (0.54%) Nessus
16 7 (0.48%) Active Directory Federation Services
17 6 (0.41%) OMEGAMON
Vendors
1 432 (29.33%) Microsoft
2 287 (19.48%) ServiceNow
3 106 (7.20%) VMware
4 98 (6.65%) Remedy
5 71 (4.82%) Oracle
6 60 (4.07%) Cisco
7 52 (3.53%) Atlassian
8 50 (3.39%) Splunk
9 46 (3.12%) Citrix
9 46 (3.12%) Google
10 42 (2.85%) Salesforce
11 37 (2.51%) SAP
12 33 (2.24%) Red Hat
13 26 (1.77%) IBM
14 18 (1.22%) Dynatrace
14 18 (1.22%) HP
14 18 (1.22%) Palo Alto
15 16 (1.09%) F5
15 16 (1.09%) Fortinet
16 15 (1.02%) BMC