ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 11 March 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Mar 2026
Same period 2025 Same period 2024
Rank 50 42 35
Rank change year-on-year -8 -7 +9
Contract jobs citing ITIL 1,566 1,195 1,906
As % of all contract jobs in England 4.31% 4.84% 5.00%
As % of the Processes & Methodologies category 4.98% 5.34% 5.76%
Number of daily rates quoted 1,021 727 1,291
10th Percentile £213 £204 £208
25th Percentile £350 £281 £350
Median daily rate (50th Percentile) £494 £475 £500
Median % change year-on-year +3.95% -5.00% +5.26%
75th Percentile £600 £600 £600
90th Percentile £705 £688 £688
UK median daily rate £489 £475 £500
% change year-on-year +3.00% -5.00% +6.38%
Number of hourly rates quoted 99 50 145
10th Percentile £17.18 £15.40 £13.59
25th Percentile £18.50 £18.97 £14.16
Median hourly rate £28.88 £23.80 £17.50
Median % change year-on-year +21.34% +36.00% -2.78%
75th Percentile £60.00 £36.50 £25.00
90th Percentile £84.25 £68.23 £52.25
UK median hourly rate £24.50 £23.90 £17.14
% change year-on-year +2.51% +39.44% -4.78%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,421 22,365 33,112
As % of all contract IT jobs advertised in England 86.55% 90.61% 86.92%
Number of daily rates quoted 20,102 14,445 21,880
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,952 795 2,164
10th Percentile £15.25 £15.25 £13.02
25th Percentile £18.80 £21.01 £16.06
Median hourly rate £30.00 £34.50 £32.50
Median % change year-on-year -13.04% +6.15% -9.72%
75th Percentile £65.00 £65.00 £58.53
90th Percentile £74.26 £76.81 £71.83
UK median hourly rate £29.61 £32.50 £32.50
% change year-on-year -8.89% - -7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 11 March 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 11 March 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 11 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -40 453 £488 -6.25% 135
South East +2 362 £469 +1.35% 190
North of England -15 253 £482 +20.44% 110
South West +5 231 £575 +15.00% 50
Midlands -17 158 £425 -7.10% 83
North West -5 155 £563 +53.48% 65
West Midlands -15 121 £425 -10.53% 48
East of England -9 94 £406 -5.52% 41
Yorkshire -30 77 £450 +5.88% 32
East Midlands -20 37 £425 +32.81% 34
North East -8 21 £450 +35.34% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 88 (5.62%) Confluence
2 86 (5.49%) SharePoint
3 74 (4.73%) Microsoft Exchange
4 12 (0.77%) IIS
5 8 (0.51%) Apache
6 5 (0.32%) Mattermost
7 4 (0.26%) Adobe Experience Manager
8 3 (0.19%) CICS
9 2 (0.13%) ArcGIS
9 2 (0.13%) CMS
9 2 (0.13%) Oracle Spatial
9 2 (0.13%) Oracle Workflow
9 2 (0.13%) SAS
9 2 (0.13%) Skype for Business
10 1 (0.064%) Drupal
10 1 (0.064%) Mule
10 1 (0.064%) nginx
10 1 (0.064%) WebSphere
10 1 (0.064%) WebSphere Portal
10 1 (0.064%) WordPress
Applications
1 95 (6.07%) Microsoft Office
2 43 (2.75%) Microsoft Project
3 36 (2.30%) Microsoft Excel
4 16 (1.02%) Microsoft PowerPoint
5 13 (0.83%) MS Visio
6 5 (0.32%) Acrobat
7 3 (0.19%) Oracle Smart View
8 2 (0.13%) Chatbot
9 1 (0.064%) Spreadsheet
9 1 (0.064%) Trello
Business Applications
1 42 (2.68%) Remedy ITSM
2 24 (1.53%) Oracle EBS
3 7 (0.45%) Maximo
4 5 (0.32%) Dynamics CRM
4 5 (0.32%) SAP S/4HANA
5 4 (0.26%) assyst
5 4 (0.26%) Oracle General Ledger
5 4 (0.26%) Oracle Payables
5 4 (0.26%) Oracle Receivables
5 4 (0.26%) Primavera
6 2 (0.13%) DELMIA
6 2 (0.13%) Kondor
6 2 (0.13%) Oracle Cash Management
6 2 (0.13%) Oracle EBS R12
6 2 (0.13%) SystmOne
7 1 (0.064%) iTrent
7 1 (0.064%) Oracle Assets
7 1 (0.064%) Oracle FAH
7 1 (0.064%) Oracle Subledger Accounting
7 1 (0.064%) Orchard Housing
Cloud Services
1 355 (22.67%) Azure
2 223 (14.24%) Microsoft 365
3 192 (12.26%) AWS
4 108 (6.90%) Entra ID
5 93 (5.94%) GCP
6 58 (3.70%) Power Platform
7 55 (3.51%) Azure DevOps
8 51 (3.26%) SaaS
9 31 (1.98%) OneDrive
10 26 (1.66%) IaaS
11 25 (1.60%) Google Workspace
12 24 (1.53%) PaaS
13 22 (1.40%) GitHub
14 17 (1.09%) PowerApps
15 16 (1.02%) Azure Monitor
15 16 (1.02%) OpenShift
15 16 (1.02%) Serverless
16 15 (0.96%) AWS CloudFormation
16 15 (0.96%) Azure Sentinel
17 14 (0.89%) Azure ExpressRoute
Communications & Networking
1 127 (8.11%) Firewall
2 102 (6.51%) DNS
3 97 (6.19%) VPN
4 76 (4.85%) WAN
5 74 (4.73%) DHCP
6 71 (4.53%) LAN
7 54 (3.45%) TCP/IP
8 44 (2.81%) SD-WAN
9 40 (2.55%) Network Security
10 36 (2.30%) Wi-Fi
11 25 (1.60%) SAN
12 24 (1.53%) BGP
13 22 (1.40%) OSPF
14 20 (1.28%) VoIP
15 19 (1.21%) VLAN
16 15 (0.96%) SSL
16 15 (0.96%) Wireless
17 14 (0.89%) BIG-IP
18 13 (0.83%) VXLAN
19 12 (0.77%) MPLS
Database & Business Intelligence
1 41 (2.62%) Power BI
2 39 (2.49%) SQL Server
3 17 (1.09%) Tableau
4 13 (0.83%) Oracle Database
4 13 (0.83%) PostgreSQL
5 11 (0.70%) Amazon RDS
6 9 (0.57%) Data Warehouse
7 8 (0.51%) SQL Server Integration Services
8 6 (0.38%) Metadata
9 5 (0.32%) Azure SQL Database
9 5 (0.32%) MySQL
9 5 (0.32%) Oracle Database 12c
9 5 (0.32%) Oracle Reports
9 5 (0.32%) Star Schema
10 4 (0.26%) Amazon Aurora
10 4 (0.26%) Data Lake
10 4 (0.26%) Redis
10 4 (0.26%) SQL Server Reporting Services
11 3 (0.19%) Oracle BI Publisher
11 3 (0.19%) Relational Database
Development Applications
1 169 (10.79%) JIRA
2 22 (1.40%) Jenkins
3 20 (1.28%) Git
4 19 (1.21%) GitLab
5 5 (0.32%) MSI
6 4 (0.26%) Bitbucket
6 4 (0.26%) Maven
7 3 (0.19%) Atlassian Bamboo
7 3 (0.19%) IBM UrbanCode
7 3 (0.19%) JMeter
7 3 (0.19%) Liquibase
7 3 (0.19%) MLflow
7 3 (0.19%) Rational DOORS
8 2 (0.13%) Chocolatey
8 2 (0.13%) Flyway
8 2 (0.13%) git-flow
8 2 (0.13%) JUnit
8 2 (0.13%) Mockito
9 1 (0.064%) GCC
9 1 (0.064%) Selenium
General
1 624 (39.85%) Social Skills
2 240 (15.33%) Finance
3 238 (15.20%) Analytical Skills
4 191 (12.20%) Public Sector
5 63 (4.02%) Military
6 62 (3.96%) Banking
7 58 (3.70%) Organisational Skills
8 50 (3.19%) Telecoms
9 48 (3.07%) Legal
10 43 (2.75%) Documentation Skills
11 40 (2.55%) Influencing Skills
12 28 (1.79%) Retail
13 25 (1.60%) Presentation Skills
14 21 (1.34%) Law
15 18 (1.15%) Aerospace
16 15 (0.96%) Local Government
16 15 (0.96%) Manufacturing
17 12 (0.77%) Inclusion and Diversity
18 11 (0.70%) Financial Institution
19 10 (0.64%) Publishing
Job Titles
1 204 (13.03%) Analyst
2 189 (12.07%) Lead
3 185 (11.81%) Architect
4 132 (8.43%) Service Manager
5 97 (6.19%) Senior
6 88 (5.62%) IT Support
7 85 (5.43%) Support Engineer
8 77 (4.92%) Consultant
9 73 (4.66%) Service Analyst
10 57 (3.64%) IT Manager
11 51 (3.26%) Delivery Manager
12 50 (3.19%) Service Architect
13 48 (3.07%) Support Analyst
14 47 (3.00%) Service Desk Analyst
15 45 (2.87%) Infrastructure Engineer
16 43 (2.75%) IT Analyst
16 43 (2.75%) Transition Manager
17 40 (2.55%) IT Engineer
17 40 (2.55%) Service Transition Manager
18 39 (2.49%) Change Manager
Libraries, Frameworks & Software Standards
1 68 (4.34%) REST
2 38 (2.43%) SOAP
3 21 (1.34%) .NET
4 18 (1.15%) LDAP
4 18 (1.15%) Middleware
5 15 (0.96%) CSS
5 15 (0.96%) Web Services
6 14 (0.89%) Oracle GoldenGate
7 12 (0.77%) 802.1X
8 10 (0.64%) AngularJS
8 10 (0.64%) ARM Templates
8 10 (0.64%) HTML
9 9 (0.57%) Kafka
10 8 (0.51%) Oracle Fusion
11 7 (0.45%) Elastic Stack
11 7 (0.45%) OAuth
12 5 (0.32%) Ajax
12 5 (0.32%) Microsoft Graph
12 5 (0.32%) RabbitMQ
12 5 (0.32%) Software Packaging
Miscellaneous
1 94 (6.00%) CMDB
2 81 (5.17%) Product Ownership
3 78 (4.98%) Onboarding
4 70 (4.47%) Data Centre
5 47 (3.00%) Management Information System
6 42 (2.68%) Virtual Team
7 40 (2.55%) Enterprise Software
8 35 (2.23%) Self-Motivation
9 30 (1.92%) Cloud Native
9 30 (1.92%) PKI
10 23 (1.47%) Analytical Mindset
11 22 (1.40%) Hybrid Cloud
12 19 (1.21%) Replication
12 19 (1.21%) Security Posture
13 18 (1.15%) Driving Licence
14 16 (1.02%) Mainframe
14 16 (1.02%) PMI
15 14 (0.89%) NHS
16 13 (0.83%) Clustering
16 13 (0.83%) Smartphone
Operating Systems
1 362 (23.12%) Windows
2 102 (6.51%) Windows 10
3 89 (5.68%) Linux
4 77 (4.92%) Windows Server
5 42 (2.68%) Unix
6 32 (2.04%) Android
7 31 (1.98%) Mac OS
8 27 (1.72%) Apple iOS
9 22 (1.40%) Red Hat Enterprise Linux
10 10 (0.64%) Windows Server 2012
11 9 (0.57%) Ubuntu
12 8 (0.51%) Windows Server 2016
13 6 (0.38%) zOS
14 5 (0.32%) Windows Server 2019
15 4 (0.26%) AIX
15 4 (0.26%) CentOS
15 4 (0.26%) Windows Server 2003
16 3 (0.19%) Debian
16 3 (0.19%) VMS
17 2 (0.13%) OpenVMS
Processes & Methodologies
1 550 (35.12%) Service Management
2 461 (29.44%) ITSM
3 382 (24.39%) Agile
4 336 (21.46%) Problem-Solving
5 300 (19.16%) Change Management
6 280 (17.88%) Continuous Improvement
7 264 (16.86%) Stakeholder Management
8 259 (16.54%) Service Delivery
9 203 (12.96%) Stakeholder Engagement
10 186 (11.88%) DevOps
11 180 (11.49%) Customer Service
12 160 (10.22%) Roadmaps
13 142 (9.07%) Service Design
14 139 (8.88%) Problem Management
15 128 (8.17%) Incident Management
16 126 (8.05%) Project Management
17 121 (7.73%) Migration
18 116 (7.41%) Project Delivery
19 110 (7.02%) TOGAF
20 99 (6.32%) Root Cause Analysis
Programming Languages
1 142 (9.07%) PowerShell
2 86 (5.49%) SQL
3 84 (5.36%) Python
4 42 (2.68%) JavaScript
5 28 (1.79%) Bash
6 24 (1.53%) Shell Script
7 20 (1.28%) Java
8 15 (0.96%) Korn
9 12 (0.77%) Bicep
9 12 (0.77%) Perl
10 11 (0.70%) C#
11 6 (0.38%) Groovy
11 6 (0.38%) JCL
11 6 (0.38%) REXX
12 5 (0.32%) PL/SQL
13 4 (0.26%) VBScript
14 3 (0.19%) Apex Code
14 3 (0.19%) Assembly Language
14 3 (0.19%) COBOL
14 3 (0.19%) T-SQL
Qualifications
1 540 (34.48%) Security Cleared
2 401 (25.61%) SC Cleared
3 228 (14.56%) Degree
4 149 (9.51%) ITIL Certification
5 135 (8.62%) DV Cleared
6 68 (4.34%) Microsoft Certification
7 52 (3.32%) PMI Certification
8 51 (3.26%) Cisco Certification
9 49 (3.13%) Computer Science Degree
10 44 (2.81%) Azure Certification
11 42 (2.68%) PMP
12 38 (2.43%) CCNP
13 37 (2.36%) TOGAF Certification
14 35 (2.23%) CISSP
14 35 (2.23%) ITIL Foundation Certificate
15 31 (1.98%) ISEB
16 26 (1.66%) PRINCE2 Practitioner
17 23 (1.47%) AWS Certification
18 22 (1.40%) MCSE
19 19 (1.21%) A+ Certification
Quality Assurance & Compliance
1 128 (8.17%) SLA
2 69 (4.41%) ISO/IEC 27001
3 48 (3.07%) NIST
4 46 (2.94%) COBIT
4 46 (2.94%) GDPR
5 35 (2.23%) Data Quality
6 28 (1.79%) QA
7 24 (1.53%) GRC
8 18 (1.15%) NCSC
9 17 (1.09%) Cyber Essentials
10 16 (1.02%) ISO/IEC 20000
10 16 (1.02%) PCI DSS
10 16 (1.02%) PMO
11 14 (0.89%) Sarbanes-Oxley
12 10 (0.64%) Accessibility
12 10 (0.64%) JSP 440
13 8 (0.51%) Actionable Recommendations
13 8 (0.51%) HMG Security Policy Framework
14 7 (0.45%) ISO 22301
14 7 (0.45%) NIST 800
System Software
1 272 (17.37%) Active Directory
2 64 (4.09%) VMware Infrastructure
3 29 (1.85%) Docker
4 28 (1.79%) Hyper-V
5 25 (1.60%) Virtual Desktop
6 14 (0.89%) Oracle RAC
7 12 (0.77%) Firmware
7 12 (0.77%) vSphere
8 8 (0.51%) VMware NSX
9 6 (0.38%) VMware ESXi
10 5 (0.32%) Microsoft App-V
11 4 (0.26%) Virtual Machines
12 3 (0.19%) BitLocker
12 3 (0.19%) DFS Replication
12 3 (0.19%) Job Entry Subsystem
13 2 (0.13%) Microsoft Virtual Server
13 2 (0.13%) NFS
13 2 (0.13%) PowerHA
13 2 (0.13%) XenApp
13 2 (0.13%) XenDesktop
Systems Management
1 109 (6.96%) Microsoft Intune
2 81 (5.17%) Terraform
3 75 (4.79%) SCCM
4 71 (4.53%) Ansible
5 56 (3.58%) Kubernetes
6 30 (1.92%) OPNET
7 20 (1.28%) Grafana
8 18 (1.15%) SCOM
9 14 (0.89%) FortiGate
9 14 (0.89%) Oracle Enterprise Manager
9 14 (0.89%) Oracle RMAN
9 14 (0.89%) Prometheus
10 13 (0.83%) Red Hat Satellite
10 13 (0.83%) Single Sign-On
11 12 (0.77%) WSUS
12 9 (0.57%) Nessus
13 8 (0.51%) CASB
13 8 (0.51%) vCenter Server
14 6 (0.38%) Jamf Pro
15 5 (0.32%) vRealize
Vendors
1 362 (23.12%) Microsoft
2 340 (21.71%) ServiceNow
3 113 (7.22%) VMware
4 93 (5.94%) Remedy
5 73 (4.66%) Cisco
6 68 (4.34%) Oracle
7 59 (3.77%) Google
8 53 (3.38%) Atlassian
9 49 (3.13%) Splunk
10 40 (2.55%) Citrix
11 33 (2.11%) Fortinet
11 33 (2.11%) Red Hat
12 30 (1.92%) Palo Alto
13 29 (1.85%) IBM
14 28 (1.79%) Salesforce
14 28 (1.79%) SolarWinds
15 26 (1.66%) SAP
16 24 (1.53%) BMC
17 23 (1.47%) F5
17 23 (1.47%) Juniper