ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 14 October 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Oct 2026
Same period 2025 Same period 2024
Rank 51 48 44
Rank change year-on-year -3 -4 -7
Contract jobs citing ITIL 1,998 1,341 1,368
As % of all contract jobs in England 4.27% 4.77% 4.28%
As % of the Processes & Methodologies category 5.02% 5.24% 4.95%
Number of daily rates quoted 1,363 851 823
10th Percentile £200 £199 £200
25th Percentile £375 £295 £317
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -2.56%
75th Percentile £600 £556 £588
90th Percentile £705 £625 £675
UK median daily rate £500 £450 £459
% change year-on-year +11.11% -1.85% -5.66%
Number of hourly rates quoted 108 104 51
10th Percentile £17.12 £15.62 £16.30
25th Percentile £18.50 £17.99 £21.31
Median hourly rate £24.05 £29.05 £26.68
Median % change year-on-year -17.21% +8.88% +61.70%
75th Percentile £53.12 £45.53 £37.00
90th Percentile £85.00 £63.06 £68.18
UK median hourly rate £22.65 £26.00 £26.68
% change year-on-year -12.88% -2.55% +61.70%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,775 25,570 27,639
As % of all contract IT jobs advertised in England 84.94% 90.90% 86.49%
Number of daily rates quoted 24,015 16,235 16,841
10th Percentile £325 £294 £313
25th Percentile £425 £405 £413
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £638
90th Percentile £738 £725 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.42%
Number of hourly rates quoted 3,044 1,594 1,106
10th Percentile £13.70 £14.50 £15.00
25th Percentile £17.41 £17.87 £20.30
Median hourly rate £40.00 £25.15 £42.50
Median % change year-on-year +59.05% -40.82% -5.56%
75th Percentile £67.47 £44.80 £66.90
90th Percentile £78.75 £67.25 £74.22
UK median hourly rate £37.50 £25.15 £40.00
% change year-on-year +49.11% -37.13% -10.11%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 14 October 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 14 October 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 14 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London 0 655 £500 +5.26% 523
South East -5 456 £550 +15.18% 279
North of England -5 395 £454 +18.10% 221
North West 0 268 £447 -0.67% 119
Midlands -31 157 £450 +5.88% 146
South West -25 153 £558 +39.38% 123
West Midlands -26 132 £456 +7.29% 88
East of England +11 125 £450 +22.87% 126
Yorkshire -21 109 £485 +38.87% 75
East Midlands -19 25 £413 -5.61% 58
North East -21 21 £400 +105.13% 29
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 138 (6.91%) SharePoint
2 88 (4.40%) Microsoft Exchange
3 62 (3.10%) Confluence
4 16 (0.80%) IIS
5 8 (0.40%) JBoss
5 8 (0.40%) SAS
6 6 (0.30%) CMS
6 6 (0.30%) WebLogic
7 5 (0.25%) Apache
7 5 (0.25%) Oracle SOA Suite
8 4 (0.20%) CICS
8 4 (0.20%) OpenStack
8 4 (0.20%) WebSphere
9 2 (0.10%) Oracle Service Bus
9 2 (0.10%) Skype for Business
9 2 (0.10%) Tomcat
10 1 (0.050%) Documentum
10 1 (0.050%) NetWeaver
10 1 (0.050%) nginx
10 1 (0.050%) Oracle Workflow
Applications
1 80 (4.00%) Microsoft Office
2 63 (3.15%) Microsoft Excel
3 20 (1.00%) Microsoft PowerPoint
4 19 (0.95%) MS Visio
5 18 (0.90%) Microsoft Project
6 8 (0.40%) AutoCAD
7 7 (0.35%) Chatbot
8 6 (0.30%) Revit
9 3 (0.15%) Spreadsheet
Business Applications
1 69 (3.45%) Remedy ITSM
2 8 (0.40%) ContrOCC
2 8 (0.40%) Remedy AR System
3 6 (0.30%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Payment Gateway
5 3 (0.15%) Cloudability
5 3 (0.15%) Exchequer
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle ERP
5 3 (0.15%) SAP S/4HANA
5 3 (0.15%) SystmOne
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Salesforce CRM
6 2 (0.10%) SAP CX
6 2 (0.10%) SAP FI
6 2 (0.10%) Workday HCM
Cloud Services
1 500 (25.03%) Azure
2 380 (19.02%) Microsoft 365
3 210 (10.51%) AWS
4 205 (10.26%) Entra ID
5 96 (4.80%) Power Platform
6 95 (4.75%) SaaS
7 71 (3.55%) OneDrive
8 64 (3.20%) GCP
9 58 (2.90%) Azure DevOps
10 56 (2.80%) Azure Monitor
11 42 (2.10%) GitHub
12 30 (1.50%) Datadog
13 23 (1.15%) GitHub Actions
13 23 (1.15%) Google Workspace
13 23 (1.15%) IaaS
13 23 (1.15%) Serverless
14 22 (1.10%) Amazon CloudWatch
15 21 (1.05%) AWS Lambda
15 21 (1.05%) Power Automate
16 20 (1.00%) Virtual Private Cloud
Communications & Networking
1 183 (9.16%) DNS
2 158 (7.91%) Firewall
3 141 (7.06%) DHCP
4 135 (6.76%) VPN
5 103 (5.16%) TCP/IP
6 80 (4.00%) WAN
7 73 (3.65%) Network Security
8 71 (3.55%) LAN
9 45 (2.25%) Wi-Fi
10 38 (1.90%) SAN
11 37 (1.85%) SSL
12 36 (1.80%) BGP
12 36 (1.80%) OSPF
12 36 (1.80%) Wireless
13 32 (1.60%) SD-WAN
14 31 (1.55%) VLAN
15 29 (1.45%) Cisco ASA
16 28 (1.40%) Cisco Firepower
17 20 (1.00%) Kerberos
17 20 (1.00%) MPLS
Database & Business Intelligence
1 72 (3.60%) Power BI
2 63 (3.15%) SQL Server
3 20 (1.00%) Oracle Database
4 17 (0.85%) SQL Server Integration Services
5 15 (0.75%) Amazon RDS
5 15 (0.75%) MySQL
6 13 (0.65%) Relational Database
7 11 (0.55%) Metadata
8 9 (0.45%) PostgreSQL
9 8 (0.40%) Db2
9 8 (0.40%) Oracle Database 11g
10 7 (0.35%) Big Data
10 7 (0.35%) BigQuery
10 7 (0.35%) Looker
11 6 (0.30%) Data Warehouse
11 6 (0.30%) Hadoop
11 6 (0.30%) MongoDB
11 6 (0.30%) NoSQL
11 6 (0.30%) Oracle Reports
12 5 (0.25%) Azure SQL Database
Development Applications
1 154 (7.71%) JIRA
2 32 (1.60%) Git
3 27 (1.35%) Jenkins
4 20 (1.00%) Bitbucket
4 20 (1.00%) GitLab
5 12 (0.60%) Atlassian Bamboo
6 9 (0.45%) MSI
7 6 (0.30%) Postman
8 5 (0.25%) JMeter
8 5 (0.25%) Sonatype Nexus
9 4 (0.20%) Chocolatey
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) REST Assured
10 3 (0.15%) eggPlant
10 3 (0.15%) Locust
10 3 (0.15%) Robot Framework
10 3 (0.15%) TestCafe
10 3 (0.15%) Visual Studio
11 2 (0.10%) LoadRunner
General
1 862 (43.14%) Social Skills
2 348 (17.42%) Finance
3 321 (16.07%) Analytical Skills
4 207 (10.36%) Public Sector
5 122 (6.11%) Banking
6 85 (4.25%) Organisational Skills
6 85 (4.25%) Telecoms
7 69 (3.45%) Legal
8 66 (3.30%) Influencing Skills
9 52 (2.60%) Documentation Skills
10 46 (2.30%) Aerospace
11 33 (1.65%) Retail
12 29 (1.45%) Local Government
12 29 (1.45%) Military
13 28 (1.40%) Manufacturing
14 27 (1.35%) Presentation Skills
15 24 (1.20%) Inclusion and Diversity
16 17 (0.85%) Law
16 17 (0.85%) Police
17 16 (0.80%) Financial Institution
Job Titles
1 268 (13.41%) Analyst
2 155 (7.76%) Lead
3 152 (7.61%) Senior
4 151 (7.56%) Support Engineer
5 144 (7.21%) IT Support
6 137 (6.86%) Architect
7 131 (6.56%) Service Manager
8 91 (4.55%) IT Engineer
9 77 (3.85%) Delivery Manager
10 76 (3.80%) IT Support Engineer
11 73 (3.65%) Service Analyst
12 72 (3.60%) IT Manager
13 69 (3.45%) Consultant
14 67 (3.35%) Network Engineer
15 63 (3.15%) Desktop Support
16 61 (3.05%) Infrastructure Engineer
17 60 (3.00%) Support Analyst
18 59 (2.95%) Project Manager
19 55 (2.75%) Transition Manager
20 54 (2.70%) IT Analyst
Libraries, Frameworks & Software Standards
1 108 (5.41%) Terraform
2 101 (5.06%) REST
3 49 (2.45%) SOAP
4 48 (2.40%) Middleware
5 23 (1.15%) HTML
6 22 (1.10%) CSS
7 21 (1.05%) Web Services
8 20 (1.00%) SAML
9 19 (0.95%) OAuth
10 18 (0.90%) Ajax
11 17 (0.85%) .NET
12 15 (0.75%) ARM Templates
13 14 (0.70%) LDAP
13 14 (0.70%) OpenID
14 13 (0.65%) ISPF
15 11 (0.55%) JSON
15 11 (0.55%) Software Packaging
15 11 (0.55%) XML
16 10 (0.50%) Microsoft Graph
17 8 (0.40%) Kafka
Miscellaneous
1 191 (9.56%) Onboarding
2 173 (8.66%) CMDB
3 96 (4.80%) Data Centre
4 93 (4.65%) Management Information System
5 80 (4.00%) Enterprise Software
6 57 (2.85%) Hybrid Cloud
7 53 (2.65%) Clustering
8 51 (2.55%) Product Ownership
9 48 (2.40%) PKI
10 35 (1.75%) Driving Licence
11 32 (1.60%) Security Operations Centre
12 31 (1.55%) Self-Motivation
13 30 (1.50%) Cloud Native
14 27 (1.35%) Mainframe
15 26 (1.30%) Cyber Threat
16 23 (1.15%) Security Posture
16 23 (1.15%) Virtual Team
17 22 (1.10%) Video Conferencing
18 21 (1.05%) Legacy Systems
19 20 (1.00%) Replication
Operating Systems
1 552 (27.63%) Windows
2 175 (8.76%) Windows Server
3 158 (7.91%) Linux
4 139 (6.96%) Windows 10
5 59 (2.95%) macOS
6 53 (2.65%) Apple iOS
7 51 (2.55%) Red Hat Enterprise Linux
8 50 (2.50%) Android
8 50 (2.50%) Unix
9 25 (1.25%) Windows Server 2019
10 17 (0.85%) zOS
11 15 (0.75%) AIX
12 10 (0.50%) Windows Server 2016
13 9 (0.45%) Solaris
13 9 (0.45%) VMS
14 6 (0.30%) Windows Server 2012
15 4 (0.20%) CentOS
15 4 (0.20%) Oracle Linux
15 4 (0.20%) SUSE
15 4 (0.20%) SUSE Linux Enterprise Server
Processes & Methodologies
1 811 (40.59%) Service Management
2 622 (31.13%) ITSM
3 591 (29.58%) Stakeholder Management
4 483 (24.17%) Continuous Improvement
5 454 (22.72%) Problem-Solving
6 415 (20.77%) Agile
7 348 (17.42%) Change Management
8 346 (17.32%) Service Delivery
9 249 (12.46%) Incident Management
10 247 (12.36%) Customer Service
11 217 (10.86%) Roadmaps
12 204 (10.21%) DevOps
13 202 (10.11%) Stakeholder Engagement
14 195 (9.76%) Cybersecurity
14 195 (9.76%) Root Cause Analysis
15 186 (9.31%) Project Delivery
16 166 (8.31%) PRINCE2
17 164 (8.21%) Migration
18 156 (7.81%) Problem Management
19 151 (7.56%) Service Design
Programming Languages
1 224 (11.21%) PowerShell
2 127 (6.36%) Python
3 116 (5.81%) SQL
4 74 (3.70%) Bash
5 69 (3.45%) JavaScript
6 27 (1.35%) Bicep
7 16 (0.80%) Java
7 16 (0.80%) T-SQL
8 13 (0.65%) PL/SQL
9 9 (0.45%) Perl
9 9 (0.45%) Shell Script
10 7 (0.35%) Groovy
11 6 (0.30%) Apex Code
12 5 (0.25%) C#
13 4 (0.20%) Google Apps Script
13 4 (0.20%) JCL
13 4 (0.20%) VBScript
14 3 (0.15%) COBOL
14 3 (0.15%) Korn
14 3 (0.15%) RPG
Qualifications
1 740 (37.04%) Security Cleared
2 523 (26.18%) SC Cleared
3 252 (12.61%) Degree
4 183 (9.16%) DV Cleared
5 144 (7.21%) ITIL Certification
6 79 (3.95%) Microsoft Certification
7 77 (3.85%) ITIL Foundation Certificate
8 75 (3.75%) PMI Certification
9 70 (3.50%) PMP
10 63 (3.15%) Azure Certification
10 63 (3.15%) Cisco Certification
11 62 (3.10%) BPSS Clearance
12 58 (2.90%) CISSP
13 55 (2.75%) Computer Science Degree
14 38 (1.90%) A+ Certification
14 38 (1.90%) CCNP
15 35 (1.75%) CISM
16 29 (1.45%) AWS Certification
17 27 (1.35%) CCNA
18 21 (1.05%) MCSE
Quality Assurance & Compliance
1 208 (10.41%) SLA
2 73 (3.65%) ISO/IEC 27001
3 66 (3.30%) QA
4 64 (3.20%) Data Quality
5 50 (2.50%) NIST
6 38 (1.90%) GRC
7 35 (1.75%) GDPR
7 35 (1.75%) ISO/IEC 20000
7 35 (1.75%) NCSC
8 23 (1.15%) PMO
9 18 (0.90%) COBIT
10 17 (0.85%) ISO 9001
11 15 (0.75%) PCI DSS
12 11 (0.55%) Cyber Essentials
13 7 (0.35%) ISO 22301
14 6 (0.30%) Cyber Essentials PLUS
14 6 (0.30%) GxP
14 6 (0.30%) ISO 31000
14 6 (0.30%) ISO/IEC 27005
15 4 (0.20%) Sarbanes-Oxley
System Software
1 393 (19.67%) Active Directory
2 170 (8.51%) VMware Infrastructure
3 73 (3.65%) Hyper-V
4 44 (2.20%) Virtual Desktop
5 39 (1.95%) Docker
6 30 (1.50%) VMware ESXi
6 30 (1.50%) vSphere
7 27 (1.35%) Virtual Machines
8 21 (1.05%) Firmware
9 19 (0.95%) Oracle RAC
10 16 (0.80%) VMware NSX
11 14 (0.70%) Citrix Hypervisor
11 14 (0.70%) IAG
12 13 (0.65%) RACF
13 10 (0.50%) XenApp
13 10 (0.50%) XenDesktop
14 9 (0.45%) NFS
14 9 (0.45%) Virtual Servers
15 5 (0.25%) Microsoft Virtual Server
15 5 (0.25%) OpenAM
Systems Management
1 214 (10.71%) Microsoft Intune
2 136 (6.81%) SCCM
3 98 (4.90%) Ansible
4 60 (3.00%) Kubernetes
5 42 (2.10%) SCOM
6 23 (1.15%) vCenter Server
7 22 (1.10%) Data Guard
7 22 (1.10%) Grafana
7 22 (1.10%) Jamf Pro
8 20 (1.00%) Single Sign-On
9 18 (0.90%) Prometheus
10 16 (0.80%) Red Hat Satellite
11 14 (0.70%) WSUS
12 13 (0.65%) OMEGAMON
13 12 (0.60%) Oracle RMAN
13 12 (0.60%) Puppet
14 8 (0.40%) Failover Clustering
14 8 (0.40%) FortiGate
14 8 (0.40%) SysTrack
14 8 (0.40%) vMotion
Vendors
1 671 (33.58%) Microsoft
2 555 (27.78%) ServiceNow
3 210 (10.51%) VMware
4 119 (5.96%) Cisco
5 80 (4.00%) Remedy
6 68 (3.40%) Oracle
7 58 (2.90%) IBM
8 56 (2.80%) Citrix
9 52 (2.60%) Palo Alto
10 49 (2.45%) Google
11 45 (2.25%) BMC
12 43 (2.15%) SolarWinds
13 41 (2.05%) Dynatrace
14 36 (1.80%) Apple
14 36 (1.80%) SAP
14 36 (1.80%) Splunk
15 34 (1.70%) Red Hat
16 30 (1.50%) Salesforce
17 26 (1.30%) Fortinet
17 26 (1.30%) Meraki