ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 17 September 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2026
Same period 2025 Same period 2024
Rank 49 42 46
Rank change year-on-year -7 +4 -7
Contract jobs citing ITIL 1,974 1,391 1,352
As % of all contract jobs in England 4.25% 5.01% 4.14%
As % of the Processes & Methodologies category 5.02% 5.51% 4.80%
Number of daily rates quoted 1,342 876 838
10th Percentile £193 £204 £203
25th Percentile £364 £313 £325
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -1.04%
75th Percentile £599 £561 £588
90th Percentile £688 £638 £663
UK median daily rate £500 £450 £463
% change year-on-year +11.11% -2.70% -3.14%
Number of hourly rates quoted 103 101 64
10th Percentile £17.14 £14.99 £14.46
25th Percentile £18.56 £17.96 £16.30
Median hourly rate £25.54 £28.00 £23.65
Median % change year-on-year -8.79% +18.39% +35.14%
75th Percentile £64.05 £38.94 £29.00
90th Percentile £87.83 £60.00 £67.85
UK median hourly rate £24.86 £26.00 £23.50
% change year-on-year -4.38% +10.64% +34.29%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,349 25,238 28,145
As % of all contract IT jobs advertised in England 84.76% 90.90% 86.09%
Number of daily rates quoted 24,108 16,041 17,545
10th Percentile £325 £300 £313
25th Percentile £425 £405 £423
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,747 1,497 1,306
10th Percentile £14.00 £14.38 £14.92
25th Percentile £17.85 £17.87 £20.00
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -1.91%
75th Percentile £68.00 £49.75 £66.50
90th Percentile £80.00 £68.00 £75.00
UK median hourly rate £40.00 £25.15 £43.00
% change year-on-year +59.05% -41.51% +1.18%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 17 September 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 17 September 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 17 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -12 658 £500 +5.26% 709
South East -6 457 £550 +13.99% 324
North of England -12 391 £449 +18.03% 310
North West +1 270 £437 -5.82% 195
South West -18 164 £563 +45.16% 151
Midlands -38 153 £450 +5.88% 171
West Midlands -29 129 £455 +13.75% 109
East of England +5 104 £400 +2.24% 134
Yorkshire -36 101 £485 +42.65% 84
East Midlands -7 23 £413 -5.50% 62
North East -24 23 £400 +105.13% 33
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 139 (7.04%) SharePoint
2 91 (4.61%) Microsoft Exchange
3 60 (3.04%) Confluence
4 11 (0.56%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
7 5 (0.25%) CMS
7 5 (0.25%) Oracle SOA Suite
7 5 (0.25%) Oracle Workflow
7 5 (0.25%) WebLogic
7 5 (0.25%) WebSphere
8 4 (0.20%) OpenStack
8 4 (0.20%) Oracle Self-Service HR
9 3 (0.15%) Apache
10 2 (0.10%) Oracle Service Bus
10 2 (0.10%) Skype for Business
11 1 (0.051%) IBM HTTP Server
11 1 (0.051%) nginx
11 1 (0.051%) Oracle HTTP Server
11 1 (0.051%) WebSphere Portal
Applications
1 88 (4.46%) Microsoft Office
2 57 (2.89%) Microsoft Excel
3 21 (1.06%) Microsoft Project
4 19 (0.96%) Microsoft PowerPoint
5 17 (0.86%) MS Visio
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.35%) Chatbot
9 3 (0.15%) Spreadsheet
Business Applications
1 59 (2.99%) Remedy ITSM
2 8 (0.41%) ContrOCC
2 8 (0.41%) Remedy AR System
3 6 (0.30%) Oracle EBS
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Oracle HRMS
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) Maximo
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
5 3 (0.15%) Oracle ERP
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Exchequer
6 2 (0.10%) Salesforce CRM
6 2 (0.10%) SAP FI
6 2 (0.10%) Workday HCM
Cloud Services
1 511 (25.89%) Azure
2 365 (18.49%) Microsoft 365
3 224 (11.35%) AWS
4 191 (9.68%) Entra ID
5 103 (5.22%) SaaS
6 89 (4.51%) Power Platform
7 66 (3.34%) OneDrive
8 61 (3.09%) Azure DevOps
9 58 (2.94%) GCP
10 53 (2.68%) Azure Monitor
11 47 (2.38%) GitHub
12 33 (1.67%) Datadog
13 25 (1.27%) Amazon CloudWatch
13 25 (1.27%) Serverless
14 24 (1.22%) IaaS
15 23 (1.17%) AWS Lambda
15 23 (1.17%) GitHub Actions
15 23 (1.17%) PaaS
16 22 (1.11%) Power Automate
17 20 (1.01%) Amazon S3
Communications & Networking
1 180 (9.12%) DNS
2 165 (8.36%) Firewall
3 135 (6.84%) DHCP
3 135 (6.84%) VPN
4 102 (5.17%) TCP/IP
5 88 (4.46%) WAN
6 77 (3.90%) LAN
7 72 (3.65%) Network Security
8 51 (2.58%) Wi-Fi
9 45 (2.28%) SSL
10 39 (1.98%) BGP
10 39 (1.98%) OSPF
11 38 (1.93%) Wireless
12 35 (1.77%) SAN
12 35 (1.77%) SD-WAN
13 34 (1.72%) VLAN
14 31 (1.57%) Cisco ASA
15 29 (1.47%) Cisco Firepower
16 19 (0.96%) Kerberos
16 19 (0.96%) NAS
Database & Business Intelligence
1 70 (3.55%) Power BI
2 63 (3.19%) SQL Server
3 19 (0.96%) Oracle Database
4 18 (0.91%) SQL Server Integration Services
5 14 (0.71%) Metadata
6 13 (0.66%) Amazon RDS
7 12 (0.61%) MySQL
8 11 (0.56%) Relational Database
9 9 (0.46%) Oracle Database 11g
9 9 (0.46%) Oracle Reports
9 9 (0.46%) PostgreSQL
10 8 (0.41%) Data Warehouse
11 7 (0.35%) Db2
12 6 (0.30%) Big Data
12 6 (0.30%) Hadoop
12 6 (0.30%) NoSQL
13 5 (0.25%) Azure SQL Database
13 5 (0.25%) SQL Server Reporting Services
14 4 (0.20%) MongoDB
14 4 (0.20%) Oracle BI EE
Development Applications
1 169 (8.56%) JIRA
2 32 (1.62%) Git
3 28 (1.42%) Jenkins
4 19 (0.96%) Bitbucket
4 19 (0.96%) GitLab
5 10 (0.51%) Atlassian Bamboo
6 7 (0.35%) MSI
7 6 (0.30%) Postman
8 4 (0.20%) AdminStudio
8 4 (0.20%) Chocolatey
8 4 (0.20%) Cucumber
8 4 (0.20%) Eclipse
8 4 (0.20%) InstallShield
8 4 (0.20%) JMeter
8 4 (0.20%) REST Assured
9 3 (0.15%) Browser DevTools
9 3 (0.15%) eggPlant
9 3 (0.15%) ScriptRunner
9 3 (0.15%) Sonatype Nexus
9 3 (0.15%) Visual Studio
General
1 848 (42.96%) Social Skills
2 347 (17.58%) Finance
3 328 (16.62%) Analytical Skills
4 199 (10.08%) Public Sector
5 109 (5.52%) Banking
6 84 (4.26%) Telecoms
7 78 (3.95%) Organisational Skills
8 70 (3.55%) Legal
9 63 (3.19%) Influencing Skills
10 45 (2.28%) Documentation Skills
11 35 (1.77%) Aerospace
12 33 (1.67%) Retail
13 26 (1.32%) Military
14 25 (1.27%) Presentation Skills
15 24 (1.22%) Local Government
16 22 (1.11%) Inclusion and Diversity
17 21 (1.06%) Manufacturing
18 17 (0.86%) Police
19 16 (0.81%) Law
20 15 (0.76%) Front Office
Job Titles
1 274 (13.88%) Analyst
2 154 (7.80%) Senior
3 153 (7.75%) IT Support
3 153 (7.75%) Support Engineer
4 151 (7.65%) Lead
5 136 (6.89%) Architect
6 122 (6.18%) Service Manager
7 91 (4.61%) IT Engineer
8 78 (3.95%) IT Support Engineer
9 77 (3.90%) IT Manager
9 77 (3.90%) Service Analyst
10 74 (3.75%) Consultant
11 70 (3.55%) Support Analyst
12 69 (3.50%) Delivery Manager
12 69 (3.50%) Network Engineer
13 67 (3.39%) IT Analyst
14 65 (3.29%) Project Manager
15 59 (2.99%) Administrator
16 58 (2.94%) Desktop Support
17 55 (2.79%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 102 (5.17%) REST
2 100 (5.07%) Terraform
3 51 (2.58%) SOAP
4 40 (2.03%) Middleware
5 25 (1.27%) SAML
6 23 (1.17%) HTML
7 22 (1.11%) CSS
7 22 (1.11%) OAuth
7 22 (1.11%) Web Services
8 21 (1.06%) .NET
9 17 (0.86%) Ajax
10 16 (0.81%) ISPF
10 16 (0.81%) OpenID
11 14 (0.71%) LDAP
12 13 (0.66%) OAuth2
13 11 (0.56%) ARM Templates
13 11 (0.56%) Microsoft Graph
13 11 (0.56%) Oracle Fusion
13 11 (0.56%) Software Packaging
14 9 (0.46%) JSON
Miscellaneous
1 188 (9.52%) Onboarding
2 166 (8.41%) CMDB
3 98 (4.96%) Data Centre
4 76 (3.85%) Enterprise Software
4 76 (3.85%) Management Information System
5 58 (2.94%) Clustering
6 52 (2.63%) Hybrid Cloud
7 51 (2.58%) Product Ownership
8 48 (2.43%) PKI
9 38 (1.93%) Self-Motivation
10 31 (1.57%) Driving Licence
11 30 (1.52%) Replication
12 29 (1.47%) Mainframe
13 28 (1.42%) Cloud Native
14 27 (1.37%) Security Operations Centre
15 25 (1.27%) Legacy Systems
16 23 (1.17%) Security Posture
17 22 (1.11%) Cyber Threat
18 21 (1.06%) Analytical Mindset
18 21 (1.06%) Virtual Team
Operating Systems
1 541 (27.41%) Windows
2 167 (8.46%) Windows Server
3 145 (7.35%) Linux
4 139 (7.04%) Windows 10
5 57 (2.89%) Mac OS
6 51 (2.58%) Unix
7 48 (2.43%) Apple iOS
7 48 (2.43%) Red Hat Enterprise Linux
8 43 (2.18%) Android
9 24 (1.22%) Windows Server 2019
10 18 (0.91%) zOS
11 13 (0.66%) AIX
12 10 (0.51%) VMS
12 10 (0.51%) Windows Server 2016
13 8 (0.41%) Solaris
14 7 (0.35%) Oracle Linux
15 6 (0.30%) Windows Server 2012
16 5 (0.25%) HPUX
16 5 (0.25%) SUSE
17 3 (0.15%) Windows 7
Processes & Methodologies
1 750 (37.99%) Service Management
2 596 (30.19%) ITSM
3 543 (27.51%) Stakeholder Management
4 475 (24.06%) Problem-Solving
5 458 (23.20%) Continuous Improvement
6 423 (21.43%) Agile
7 348 (17.63%) Change Management
8 335 (16.97%) Service Delivery
9 241 (12.21%) Incident Management
10 235 (11.90%) Customer Service
11 214 (10.84%) Stakeholder Engagement
12 208 (10.54%) DevOps
13 202 (10.23%) Roadmaps
14 184 (9.32%) Root Cause Analysis
15 176 (8.92%) Project Delivery
16 172 (8.71%) Cybersecurity
17 155 (7.85%) Migration
18 152 (7.70%) PRINCE2
18 152 (7.70%) Service Design
19 147 (7.45%) Problem Management
Programming Languages
1 210 (10.64%) PowerShell
2 119 (6.03%) SQL
3 117 (5.93%) Python
4 65 (3.29%) Bash
5 64 (3.24%) JavaScript
6 21 (1.06%) Bicep
7 20 (1.01%) Java
8 16 (0.81%) PL/SQL
9 15 (0.76%) T-SQL
10 10 (0.51%) Groovy
11 9 (0.46%) Perl
12 7 (0.35%) C#
12 7 (0.35%) Shell Script
13 6 (0.30%) Apex Code
14 5 (0.25%) JCL
15 4 (0.20%) REXX
15 4 (0.20%) VBScript
16 2 (0.10%) DCL
16 2 (0.10%) Korn
16 2 (0.10%) X++
Qualifications
1 725 (36.73%) Security Cleared
2 519 (26.29%) SC Cleared
3 259 (13.12%) Degree
4 173 (8.76%) DV Cleared
5 151 (7.65%) ITIL Certification
6 85 (4.31%) ITIL Foundation Certificate
6 85 (4.31%) Microsoft Certification
7 76 (3.85%) PMI Certification
8 71 (3.60%) PMP
9 66 (3.34%) Cisco Certification
10 65 (3.29%) Azure Certification
11 61 (3.09%) Computer Science Degree
12 58 (2.94%) BPSS Clearance
13 56 (2.84%) CISSP
14 43 (2.18%) CCNP
15 38 (1.93%) A+ Certification
16 34 (1.72%) CISM
17 31 (1.57%) CCNA
18 29 (1.47%) AWS Certification
19 23 (1.17%) Network+ Certification
Quality Assurance & Compliance
1 201 (10.18%) SLA
2 71 (3.60%) ISO/IEC 27001
3 60 (3.04%) QA
4 58 (2.94%) Data Quality
5 47 (2.38%) NIST
6 40 (2.03%) NCSC
7 36 (1.82%) GDPR
8 34 (1.72%) GRC
9 30 (1.52%) ISO/IEC 20000
10 28 (1.42%) PMO
11 20 (1.01%) COBIT
12 14 (0.71%) ISO 9001
13 11 (0.56%) Cyber Essentials
14 10 (0.51%) PCI DSS
15 7 (0.35%) Cyber Essentials PLUS
16 6 (0.30%) ISO 22301
17 5 (0.25%) Accessibility
17 5 (0.25%) JSP 440
18 4 (0.20%) GxP
18 4 (0.20%) Sarbanes-Oxley
System Software
1 393 (19.91%) Active Directory
2 160 (8.11%) VMware Infrastructure
3 66 (3.34%) Hyper-V
4 41 (2.08%) Virtual Desktop
5 36 (1.82%) Docker
5 36 (1.82%) VMware ESXi
6 27 (1.37%) vSphere
7 26 (1.32%) Virtual Machines
8 20 (1.01%) Oracle RAC
8 20 (1.01%) VMware NSX
9 19 (0.96%) Firmware
10 17 (0.86%) IAG
11 14 (0.71%) RACF
12 11 (0.56%) Citrix Hypervisor
13 10 (0.51%) NFS
14 8 (0.41%) Virtual Servers
14 8 (0.41%) XenApp
14 8 (0.41%) XenDesktop
15 4 (0.20%) Microsoft Virtual Server
15 4 (0.20%) PowerHA
Systems Management
1 206 (10.44%) Microsoft Intune
2 118 (5.98%) SCCM
3 101 (5.12%) Ansible
4 57 (2.89%) Kubernetes
5 41 (2.08%) SCOM
6 26 (1.32%) vCenter Server
7 24 (1.22%) Single Sign-On
8 22 (1.11%) Data Guard
9 19 (0.96%) Grafana
9 19 (0.96%) Jamf Pro
10 16 (0.81%) Prometheus
10 16 (0.81%) WSUS
11 15 (0.76%) Red Hat Satellite
12 14 (0.71%) Oracle RMAN
13 13 (0.66%) OMEGAMON
14 10 (0.51%) Puppet
14 10 (0.51%) vMotion
15 9 (0.46%) PowerCLI
16 8 (0.41%) Failover Clustering
16 8 (0.41%) SysTrack
Vendors
1 633 (32.07%) Microsoft
2 559 (28.32%) ServiceNow
3 202 (10.23%) VMware
4 123 (6.23%) Cisco
5 82 (4.15%) Oracle
6 69 (3.50%) Remedy
7 54 (2.74%) Palo Alto
8 53 (2.68%) Citrix
9 51 (2.58%) IBM
10 48 (2.43%) BMC
11 44 (2.23%) SolarWinds
12 43 (2.18%) SAP
13 40 (2.03%) Splunk
14 39 (1.98%) Dynatrace
15 35 (1.77%) Red Hat
16 34 (1.72%) Google
17 31 (1.57%) Salesforce
18 29 (1.47%) Meraki
19 26 (1.32%) Apple
20 24 (1.22%) Juniper