ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 1 December 2025, with comparisons to the same periods in the previous two years.

6 months to
1 Dec 2025
Same period 2024 Same period 2023
Rank 49 44 35
Rank change year-on-year -5 -9 +13
Contract jobs citing ITIL 1,441 1,341 2,004
As % of all contract jobs in England 4.73% 4.38% 5.17%
As % of the Processes & Methodologies category 5.28% 5.00% 5.83%
Number of daily rates quoted 947 807 1,353
10th Percentile £200 £203 £206
25th Percentile £313 £325 £338
Median daily rate (50th Percentile) £475 £477 £500
Median % change year-on-year -0.42% -4.60% +5.26%
75th Percentile £581 £600 £600
90th Percentile £694 £697 £713
UK median daily rate £475 £475 £500
% change year-on-year - -5.00% +5.26%
Number of hourly rates quoted 106 48 117
10th Percentile £17.69 £19.55 £13.41
25th Percentile £18.58 £21.46 £14.16
Median hourly rate £29.60 £27.25 £17.50
Median % change year-on-year +8.62% +55.71% +12.90%
75th Percentile £45.46 £50.75 £32.50
90th Percentile £66.21 £69.83 £66.00
UK median hourly rate £28.09 £26.75 £17.50
% change year-on-year +4.99% +52.86% +12.90%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,266 26,819 34,391
As % of all contract IT jobs advertised in England 89.52% 87.66% 88.79%
Number of daily rates quoted 17,363 16,442 23,467
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £500 £525 £548
Median % change year-on-year -4.76% -4.11% -0.45%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.59% -3.00%
Number of hourly rates quoted 1,775 968 1,450
10th Percentile £15.00 £15.22 £14.64
25th Percentile £17.87 £20.26 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +19.14%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £33.00 £43.42
% change year-on-year -23.79% -23.99% +24.04%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 1 December 2025.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 1 December 2025.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 1 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -39 403 £475 -5.00% 149
South East +10 349 £483 -0.51% 212
North of England -4 250 £384 -9.65% 89
South West +14 215 £550 +10.00% 77
North West +7 148 £450 +12.50% 41
Midlands -13 134 £425 -5.56% 80
West Midlands -2 104 £425 -5.56% 52
Yorkshire -8 92 £350 -24.32% 38
East of England -6 75 £363 -12.12% 45
East Midlands -9 30 £431 +2.62% 28
North East -16 10 £368 -40.49% 11
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 131 (9.09%) SharePoint
2 99 (6.87%) Microsoft Exchange
3 93 (6.45%) Confluence
4 37 (2.57%) Skype for Business
5 17 (1.18%) Exchange Server 2013
6 15 (1.04%) IIS
7 13 (0.90%) Mattermost
8 10 (0.69%) Exchange Server 2003
8 10 (0.69%) Exchange Server 2007
8 10 (0.69%) Exchange Server 2010
8 10 (0.69%) Office Communications Server
8 10 (0.69%) SharePoint Server
9 6 (0.42%) CICS
10 5 (0.35%) Mule
11 4 (0.28%) Apache
12 3 (0.21%) Tomcat
13 2 (0.14%) Apache Airflow
13 2 (0.14%) CMS
13 2 (0.14%) Oracle Workflow
13 2 (0.14%) SAS
Applications
1 169 (11.73%) Microsoft Office
2 59 (4.09%) Microsoft Excel
3 34 (2.36%) Microsoft PowerPoint
3 34 (2.36%) Microsoft Project
4 30 (2.08%) MS Visio
5 3 (0.21%) Oracle Smart View
6 1 (0.069%) Acrobat
6 1 (0.069%) Chatbot
6 1 (0.069%) ProjectWise
6 1 (0.069%) Spreadsheet
6 1 (0.069%) Trello
Business Applications
1 50 (3.47%) Remedy ITSM
2 22 (1.53%) Oracle EBS
3 11 (0.76%) Dynamics CRM
4 8 (0.56%) SAP S/4HANA
5 6 (0.42%) assyst
6 5 (0.35%) Salesforce CRM
7 4 (0.28%) Oracle General Ledger
7 4 (0.28%) Workday HCM
8 3 (0.21%) Kondor
8 3 (0.21%) Maximo
9 2 (0.14%) Oracle EBS R12
9 2 (0.14%) Oracle FAH
9 2 (0.14%) Oracle Financials
9 2 (0.14%) Oracle HRMS
9 2 (0.14%) Oracle Payables
9 2 (0.14%) Oracle Receivables
9 2 (0.14%) Oracle Subledger Accounting
9 2 (0.14%) ResourceLink
9 2 (0.14%) SystmOne
10 1 (0.069%) Oracle Cash Management
Cloud Services
1 281 (19.50%) Azure
2 227 (15.75%) Microsoft 365
3 139 (9.65%) AWS
4 87 (6.04%) Entra ID
5 63 (4.37%) GCP
6 47 (3.26%) SaaS
7 45 (3.12%) OneDrive
7 45 (3.12%) Power Platform
8 32 (2.22%) Azure DevOps
9 19 (1.32%) PaaS
10 18 (1.25%) PowerApps
11 16 (1.11%) IaaS
12 14 (0.97%) Dynamics 365
13 13 (0.90%) Azure Sentinel
13 13 (0.90%) GitHub
13 13 (0.90%) Power Automate
14 12 (0.83%) OCI
15 11 (0.76%) Serverless
16 9 (0.62%) Miro
17 8 (0.56%) Microsoft Purview
Communications & Networking
1 117 (8.12%) DNS
2 100 (6.94%) Firewall
3 95 (6.59%) VPN
4 90 (6.25%) DHCP
5 63 (4.37%) TCP/IP
6 45 (3.12%) WAN
7 34 (2.36%) SAN
8 32 (2.22%) LAN
8 32 (2.22%) Skype
9 26 (1.80%) SD-WAN
10 22 (1.53%) Wireless
11 20 (1.39%) Network Security
12 19 (1.32%) Wi-Fi
13 18 (1.25%) VLAN
14 16 (1.11%) VoIP
15 15 (1.04%) SSH
16 14 (0.97%) BGP
16 14 (0.97%) Unified Communications
17 13 (0.90%) OSPF
18 12 (0.83%) Remote Desktop
Database & Business Intelligence
1 33 (2.29%) Power BI
2 22 (1.53%) SQL Server
3 11 (0.76%) Tableau
4 10 (0.69%) Metadata
4 10 (0.69%) PostgreSQL
5 9 (0.62%) Amazon RDS
6 8 (0.56%) Relational Database
7 7 (0.49%) Data Warehouse
7 7 (0.49%) Oracle Database
8 6 (0.42%) Oracle Reports
9 5 (0.35%) Amazon Aurora
10 4 (0.28%) Azure SQL Database
10 4 (0.28%) Data Mining
10 4 (0.28%) DB2
10 4 (0.28%) Redis
11 3 (0.21%) Electronic Patient Records
11 3 (0.21%) MySQL
11 3 (0.21%) OLTP
11 3 (0.21%) Oracle Exadata
12 2 (0.14%) Data Lake
Development Applications
1 150 (10.41%) JIRA
2 23 (1.60%) Jenkins
3 12 (0.83%) Git
4 10 (0.69%) GitLab
5 8 (0.56%) MSI
6 7 (0.49%) Bitbucket
6 7 (0.49%) Postman
7 6 (0.42%) AdminStudio
7 6 (0.42%) Sonatype Nexus
8 5 (0.35%) Rational DOORS
9 3 (0.21%) InstallShield
9 3 (0.21%) Liquibase
10 2 (0.14%) IBM UrbanCode
10 2 (0.14%) JUnit
10 2 (0.14%) Mockito
11 1 (0.069%) Eclipse
11 1 (0.069%) Fiddler
11 1 (0.069%) GCC
11 1 (0.069%) Selenium
11 1 (0.069%) SoapUI
General
1 669 (46.43%) Social Skills
2 289 (20.06%) Finance
3 235 (16.31%) Analytical Skills
4 185 (12.84%) Public Sector
5 77 (5.34%) Banking
6 68 (4.72%) Military
7 56 (3.89%) Telecoms
8 47 (3.26%) Organisational Skills
9 46 (3.19%) Documentation Skills
10 43 (2.98%) Legal
11 33 (2.29%) Influencing Skills
12 29 (2.01%) Manufacturing
13 27 (1.87%) Presentation Skills
14 19 (1.32%) Law
14 19 (1.32%) Marketing
14 19 (1.32%) Retail
15 14 (0.97%) Electronics
15 14 (0.97%) Financial Institution
15 14 (0.97%) Inclusion and Diversity
15 14 (0.97%) Local Government
Job Titles
1 257 (17.83%) Analyst
2 179 (12.42%) Architect
3 160 (11.10%) Lead
4 111 (7.70%) Support Engineer
5 102 (7.08%) IT Support
6 99 (6.87%) Service Manager
7 94 (6.52%) Support Analyst
8 83 (5.76%) Senior
9 65 (4.51%) Consultant
9 65 (4.51%) Service Architect
10 55 (3.82%) Desktop Support
11 52 (3.61%) Service Analyst
12 50 (3.47%) Infrastructure Engineer
13 49 (3.40%) 2nd Line Support
14 47 (3.26%) IT Analyst
15 44 (3.05%) Administrator
15 44 (3.05%) IT Manager
16 37 (2.57%) Delivery Manager
16 37 (2.57%) IT Engineer
17 36 (2.50%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 43 (2.98%) REST
2 25 (1.73%) .NET
3 24 (1.67%) SOAP
4 13 (0.90%) Web Services
5 12 (0.83%) LDAP
6 11 (0.76%) Middleware
7 9 (0.62%) CSS
7 9 (0.62%) HTML
7 9 (0.62%) Lightning Web Components
8 7 (0.49%) AngularJS
8 7 (0.49%) Oracle Fusion
8 7 (0.49%) RESTful
9 6 (0.42%) Kafka
9 6 (0.42%) Software Packaging
10 5 (0.35%) SAML
11 4 (0.28%) ARM Templates
11 4 (0.28%) Elastic Stack
11 4 (0.28%) ISPF
11 4 (0.28%) Keycloak
11 4 (0.28%) XML
Miscellaneous
1 59 (4.09%) CMDB
2 58 (4.02%) Management Information System
3 53 (3.68%) Onboarding
3 53 (3.68%) Product Ownership
4 52 (3.61%) Data Centre
5 44 (3.05%) Virtual Team
6 33 (2.29%) PKI
7 32 (2.22%) Enterprise Software
8 30 (2.08%) Self-Motivation
9 27 (1.87%) Analytical Mindset
10 24 (1.67%) Mainframe
10 24 (1.67%) Replication
11 23 (1.60%) Video Conferencing
12 20 (1.39%) iPhone
12 20 (1.39%) NHS
13 18 (1.25%) Driving Licence
14 16 (1.11%) iPad
15 15 (1.04%) Hybrid Cloud
16 13 (0.90%) Security Posture
16 13 (0.90%) Tandem
Operating Systems
1 376 (26.09%) Windows
2 107 (7.43%) Linux
3 99 (6.87%) Windows 10
4 84 (5.83%) Windows Server
5 43 (2.98%) Mac OS
6 35 (2.43%) Unix
7 23 (1.60%) Apple iOS
8 21 (1.46%) Windows Server 2012
9 20 (1.39%) Red Hat Enterprise Linux
10 18 (1.25%) Android
11 17 (1.18%) Windows Server 2016
12 14 (0.97%) Windows Server 2003
13 10 (0.69%) Windows Server 2019
14 9 (0.62%) zOS
15 8 (0.56%) Ubuntu
16 7 (0.49%) CentOS
17 6 (0.42%) Mac OS X
18 4 (0.28%) Debian
18 4 (0.28%) Windows Server 2008
19 3 (0.21%) Windows 7
Processes & Methodologies
1 542 (37.61%) Service Management
2 399 (27.69%) ITSM
3 326 (22.62%) Agile
4 308 (21.37%) Problem-Solving
5 280 (19.43%) Change Management
6 239 (16.59%) Stakeholder Management
7 223 (15.48%) Service Delivery
8 219 (15.20%) Continuous Improvement
9 191 (13.25%) Customer Service
10 173 (12.01%) Stakeholder Engagement
11 140 (9.72%) DevOps
11 140 (9.72%) Project Management
12 135 (9.37%) Problem Management
13 131 (9.09%) Roadmaps
14 126 (8.74%) Service Design
15 122 (8.47%) Project Delivery
16 108 (7.49%) Incident Management
17 104 (7.22%) Migration
18 93 (6.45%) TOGAF
19 92 (6.38%) Computer Science
Programming Languages
1 141 (9.78%) PowerShell
2 110 (7.63%) SQL
3 86 (5.97%) Python
4 28 (1.94%) Bash
4 28 (1.94%) JavaScript
5 24 (1.67%) Shell Script
6 20 (1.39%) Java
7 10 (0.69%) Perl
8 7 (0.49%) C#
9 6 (0.42%) Apex Code
9 6 (0.42%) JCL
9 6 (0.42%) REXX
9 6 (0.42%) VBScript
10 5 (0.35%) Bicep
11 4 (0.28%) COBOL
11 4 (0.28%) Groovy
12 3 (0.21%) Assembly Language
12 3 (0.21%) PHP
12 3 (0.21%) PL/SQL
13 2 (0.14%) T-SQL
Qualifications
1 449 (31.16%) Security Cleared
2 348 (24.15%) SC Cleared
3 255 (17.70%) Degree
4 138 (9.58%) ITIL Certification
5 101 (7.01%) Microsoft Certification
6 75 (5.20%) DV Cleared
7 48 (3.33%) Computer Science Degree
8 47 (3.26%) ITIL Foundation Certificate
9 38 (2.64%) A+ Certification
10 36 (2.50%) Azure Certification
10 36 (2.50%) Cisco Certification
10 36 (2.50%) PMI Certification
11 32 (2.22%) PMP
12 31 (2.15%) CCNP
12 31 (2.15%) TOGAF Certification
13 27 (1.87%) MCSE
14 26 (1.80%) ISEB
15 22 (1.53%) CISSP
16 20 (1.39%) PRINCE2 Practitioner
17 18 (1.25%) MCSA
Quality Assurance & Compliance
1 123 (8.54%) SLA
2 61 (4.23%) GDPR
3 56 (3.89%) ISO/IEC 27001
4 45 (3.12%) COBIT
5 39 (2.71%) ISO/IEC 20000
6 33 (2.29%) QA
7 19 (1.32%) GRC
7 19 (1.32%) NIST
8 15 (1.04%) Data Quality
9 11 (0.76%) ISO 9001
10 10 (0.69%) JSP 440
10 10 (0.69%) Sarbanes-Oxley
11 9 (0.62%) Accessibility
11 9 (0.62%) PMO
12 8 (0.56%) HMG Security Policy Framework
12 8 (0.56%) PCI DSS
13 6 (0.42%) Cyber Essentials
13 6 (0.42%) ISO/IEC 19770
13 6 (0.42%) NCSC
14 5 (0.35%) ISO 22301
System Software
1 273 (18.95%) Active Directory
2 60 (4.16%) VMware Infrastructure
3 32 (2.22%) Hyper-V
4 17 (1.18%) Virtual Desktop
5 13 (0.90%) Docker
6 10 (0.69%) Brightmail
6 10 (0.69%) ISA Server
6 10 (0.69%) VMware ESXi
7 7 (0.49%) Microsoft App-V
8 6 (0.42%) Firmware
8 6 (0.42%) vSphere
9 5 (0.35%) Microsoft Virtual Server
9 5 (0.35%) Terminal Services
9 5 (0.35%) Virtual Servers
10 4 (0.28%) Job Entry Subsystem
10 4 (0.28%) RACF
10 4 (0.28%) Virtual Machines
11 3 (0.21%) Oracle RAC
11 3 (0.21%) VMware NSX
12 2 (0.14%) BitLocker
Systems Management
1 101 (7.01%) SCCM
2 97 (6.73%) Microsoft Intune
3 50 (3.47%) Terraform
4 49 (3.40%) Ansible
5 36 (2.50%) SCOM
6 30 (2.08%) Kubernetes
7 28 (1.94%) OPNET
8 21 (1.46%) HP SiteScope
9 15 (1.04%) WSUS
10 12 (0.83%) Microsoft Clustering
10 12 (0.83%) Single Sign-On
11 11 (0.76%) vCenter Server
12 10 (0.69%) NetBackup
13 9 (0.62%) Red Hat Satellite
14 8 (0.56%) Jamf Pro
15 7 (0.49%) Active Directory Federation Services
15 7 (0.49%) Grafana
15 7 (0.49%) Nessus
16 5 (0.35%) OMEGAMON
16 5 (0.35%) Prometheus
Vendors
1 451 (31.30%) Microsoft
2 294 (20.40%) ServiceNow
3 93 (6.45%) Remedy
4 90 (6.25%) VMware
5 71 (4.93%) Oracle
6 57 (3.96%) Cisco
7 48 (3.33%) Atlassian
8 47 (3.26%) Splunk
9 42 (2.91%) Salesforce
10 41 (2.85%) Google
11 40 (2.78%) Citrix
12 37 (2.57%) SAP
13 30 (2.08%) Red Hat
14 23 (1.60%) IBM
15 18 (1.25%) HP
16 17 (1.18%) Fortinet
16 17 (1.18%) Palo Alto
17 15 (1.04%) Apple
18 14 (0.97%) Dynatrace
18 14 (0.97%) F5