ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 15 July 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jul 2026
Same period 2025 Same period 2024
Rank 48 44 40
Rank change year-on-year -4 -4 +3
Contract jobs citing ITIL 1,878 1,307 1,570
As % of all contract jobs in England 4.20% 4.82% 4.28%
As % of the Processes & Methodologies category 4.91% 5.31% 5.00%
Number of daily rates quoted 1,279 808 1,037
10th Percentile £200 £213 £205
25th Percentile £382 £325 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £580
90th Percentile £675 £659 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 104 92 118
10th Percentile £17.25 £14.99 £14.16
25th Percentile £18.90 £16.45 £15.57
Median hourly rate £27.75 £25.58 £21.37
Median % change year-on-year +8.50% +19.68% +22.11%
75th Percentile £82.25 £34.88 £25.00
90th Percentile £87.75 £56.50 £43.87
UK median hourly rate £22.21 £22.53 £21.37
% change year-on-year -1.40% +5.40% +20.06%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,219 24,611 31,409
As % of all contract IT jobs advertised in England 85.42% 90.71% 85.65%
Number of daily rates quoted 24,063 15,813 20,400
10th Percentile £325 £300 £308
25th Percentile £420 £406 £413
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £638 £645
90th Percentile £734 £750 £750
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -4.55%
Number of hourly rates quoted 2,375 1,290 2,230
10th Percentile £15.50 £14.39 £13.00
25th Percentile £21.00 £18.10 £16.25
Median hourly rate £47.50 £25.15 £38.12
Median % change year-on-year +88.87% -34.02% -6.09%
75th Percentile £68.75 £54.56 £62.50
90th Percentile £83.00 £71.60 £72.58
UK median hourly rate £43.96 £25.15 £38.12
% change year-on-year +74.79% -34.02% -4.70%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 15 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 15 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 15 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -11 609 £500 - 185
South East +6 479 £510 +10.27% 206
North of England -14 329 £485 +23.72% 152
North West -9 216 £491 +15.59% 98
South West -6 185 £500 +26.98% 83
Midlands -35 151 £450 +5.88% 80
West Midlands -45 121 £450 +5.88% 43
Yorkshire -30 99 £485 +31.44% 41
East of England -2 96 £438 +2.94% 69
East Midlands -2 29 £413 -11.29% 37
North East -32 15 £440 +125.64% 17
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 126 (6.71%) SharePoint
2 72 (3.83%) Microsoft Exchange
3 62 (3.30%) Confluence
4 11 (0.59%) IIS
5 9 (0.48%) Oracle Workflow
6 6 (0.32%) Mattermost
6 6 (0.32%) Oracle Self-Service HR
6 6 (0.32%) WebSphere
7 5 (0.27%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) WebLogic
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) ArcGIS
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) Oracle Service Bus
10 2 (0.11%) Oracle Spatial
10 2 (0.11%) WebSphere Portal
Applications
1 75 (3.99%) Microsoft Office
2 48 (2.56%) Microsoft Excel
3 29 (1.54%) Microsoft Project
4 22 (1.17%) MS Visio
5 16 (0.85%) Microsoft PowerPoint
6 10 (0.53%) AutoCAD
7 8 (0.43%) Revit
8 7 (0.37%) Chatbot
9 1 (0.053%) Oracle Smart View
9 1 (0.053%) Spreadsheet
Business Applications
1 62 (3.30%) Remedy ITSM
2 8 (0.43%) ContrOCC
3 6 (0.32%) Oracle HRMS
3 6 (0.32%) Primavera
4 5 (0.27%) SAP S/4HANA
5 4 (0.21%) Oracle EBS
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.16%) Oracle Applications
6 3 (0.16%) Oracle Payables
6 3 (0.16%) Oracle Receivables
7 2 (0.11%) assyst
7 2 (0.11%) Dynamics CRM
7 2 (0.11%) Dynamics GP
7 2 (0.11%) Oracle Assets
7 2 (0.11%) Oracle Cash Management
7 2 (0.11%) Oracle EBS R12
7 2 (0.11%) Remedy AR System
7 2 (0.11%) SAP ERP
8 1 (0.053%) Misys Equation
Cloud Services
1 443 (23.59%) Azure
2 310 (16.51%) Microsoft 365
3 204 (10.86%) AWS
4 153 (8.15%) Entra ID
5 94 (5.01%) Power Platform
6 77 (4.10%) SaaS
7 66 (3.51%) Azure DevOps
8 53 (2.82%) GitHub
9 52 (2.77%) GCP
10 46 (2.45%) OneDrive
11 28 (1.49%) PaaS
12 26 (1.38%) AWS Lambda
12 26 (1.38%) Azure Monitor
12 26 (1.38%) IaaS
12 26 (1.38%) Serverless
13 25 (1.33%) Amazon CloudWatch
13 25 (1.33%) Datadog
14 24 (1.28%) Amazon S3
14 24 (1.28%) GitHub Actions
15 23 (1.22%) Power Automate
Communications & Networking
1 168 (8.95%) Firewall
2 138 (7.35%) DNS
3 108 (5.75%) VPN
4 95 (5.06%) WAN
5 93 (4.95%) LAN
6 88 (4.69%) DHCP
7 84 (4.47%) TCP/IP
8 67 (3.57%) Network Security
9 55 (2.93%) Wi-Fi
10 48 (2.56%) SSL
11 43 (2.29%) BGP
11 43 (2.29%) OSPF
11 43 (2.29%) SD-WAN
12 34 (1.81%) Wireless
13 32 (1.70%) SAN
14 28 (1.49%) Cisco ASA
15 26 (1.38%) Cisco Firepower
16 25 (1.33%) VLAN
17 20 (1.06%) BIG-IP
17 20 (1.06%) NGFW
Database & Business Intelligence
1 79 (4.21%) Power BI
2 67 (3.57%) SQL Server
3 25 (1.33%) Oracle Database
4 20 (1.06%) SQL Server Integration Services
5 13 (0.69%) PostgreSQL
6 12 (0.64%) Amazon RDS
6 12 (0.64%) Oracle Reports
7 11 (0.59%) Data Warehouse
8 10 (0.53%) MySQL
8 10 (0.53%) SQL Server Reporting Services
9 9 (0.48%) Relational Database
10 8 (0.43%) NoSQL
11 7 (0.37%) Metadata
11 7 (0.37%) Oracle Database 11g
11 7 (0.37%) Oracle Database 12c
11 7 (0.37%) Tableau
12 5 (0.27%) Db2
12 5 (0.27%) MongoDB
12 5 (0.27%) Oracle BI EE
13 4 (0.21%) DTS
Development Applications
1 194 (10.33%) JIRA
2 36 (1.92%) Git
3 31 (1.65%) Jenkins
4 28 (1.49%) GitLab
5 16 (0.85%) Bitbucket
6 8 (0.43%) MSI
7 5 (0.27%) Maven
8 4 (0.21%) AdminStudio
8 4 (0.21%) Atlassian Bamboo
8 4 (0.21%) Browser DevTools
8 4 (0.21%) Cucumber
8 4 (0.21%) Eclipse
8 4 (0.21%) InstallShield
8 4 (0.21%) MLflow
8 4 (0.21%) Postman
8 4 (0.21%) REST Assured
8 4 (0.21%) ScriptRunner
9 3 (0.16%) Chocolatey
9 3 (0.16%) Flyway
9 3 (0.16%) Visual Studio
General
1 733 (39.03%) Social Skills
2 331 (17.63%) Finance
3 296 (15.76%) Analytical Skills
4 203 (10.81%) Public Sector
5 98 (5.22%) Banking
6 81 (4.31%) Telecoms
7 73 (3.89%) Organisational Skills
8 67 (3.57%) Legal
9 55 (2.93%) Influencing Skills
10 37 (1.97%) Documentation Skills
11 32 (1.70%) Retail
12 27 (1.44%) Local Government
13 25 (1.33%) Military
13 25 (1.33%) Presentation Skills
14 20 (1.06%) Aerospace
15 19 (1.01%) Inclusion and Diversity
16 17 (0.91%) Financial Institution
17 16 (0.85%) Police
18 13 (0.69%) Front Office
18 13 (0.69%) Law
Job Titles
1 273 (14.54%) Analyst
2 157 (8.36%) Senior
3 151 (8.04%) IT Support
4 140 (7.45%) Service Manager
5 130 (6.92%) Support Engineer
6 124 (6.60%) Lead
7 122 (6.50%) Architect
8 96 (5.11%) IT Manager
9 89 (4.74%) Service Analyst
10 79 (4.21%) Consultant
11 76 (4.05%) IT Analyst
12 74 (3.94%) IT Engineer
13 68 (3.62%) IT Support Engineer
14 66 (3.51%) Network Engineer
15 65 (3.46%) Support Analyst
16 63 (3.35%) Delivery Manager
17 61 (3.25%) Project Manager
18 53 (2.82%) Transition Manager
19 52 (2.77%) Administrator
20 51 (2.72%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 106 (5.64%) REST
2 56 (2.98%) SOAP
3 33 (1.76%) Middleware
4 26 (1.38%) Web Services
5 25 (1.33%) LDAP
6 24 (1.28%) CSS
7 22 (1.17%) .NET
8 21 (1.12%) HTML
8 21 (1.12%) OAuth
9 18 (0.96%) SAML
10 16 (0.85%) 802.1X
10 16 (0.85%) ISPF
10 16 (0.85%) Oracle Fusion
11 15 (0.80%) Oracle GoldenGate
12 14 (0.75%) Microsoft Graph
13 13 (0.69%) Ajax
13 13 (0.69%) OpenID
14 12 (0.64%) AWS CDK
15 11 (0.59%) OAuth2
16 9 (0.48%) Kafka
Miscellaneous
1 138 (7.35%) CMDB
2 134 (7.14%) Onboarding
3 101 (5.38%) Data Centre
4 75 (3.99%) Product Ownership
5 65 (3.46%) Enterprise Software
6 54 (2.88%) Management Information System
7 49 (2.61%) Clustering
7 49 (2.61%) PKI
8 40 (2.13%) Self-Motivation
9 31 (1.65%) Analytical Mindset
10 30 (1.60%) Driving Licence
10 30 (1.60%) Replication
10 30 (1.60%) Security Posture
11 29 (1.54%) Cloud Native
12 27 (1.44%) Mainframe
13 25 (1.33%) Legacy Systems
14 22 (1.17%) Hybrid Cloud
14 22 (1.17%) Virtual Team
15 13 (0.69%) Data Protection Act
15 13 (0.69%) Distributed Systems
Operating Systems
1 445 (23.70%) Windows
2 126 (6.71%) Linux
3 111 (5.91%) Windows 10
4 88 (4.69%) Windows Server
5 67 (3.57%) Unix
6 51 (2.72%) Mac OS
7 43 (2.29%) Red Hat Enterprise Linux
8 38 (2.02%) Apple iOS
9 26 (1.38%) Android
10 17 (0.91%) zOS
11 15 (0.80%) Windows Server 2019
12 11 (0.59%) AIX
13 10 (0.53%) Windows Server 2016
14 8 (0.43%) Oracle Linux
14 8 (0.43%) Windows Server 2012
15 7 (0.37%) Solaris
15 7 (0.37%) VMS
16 5 (0.27%) HPUX
16 5 (0.27%) SUSE
17 4 (0.21%) OpenVMS
Processes & Methodologies
1 625 (33.28%) Service Management
2 541 (28.81%) ITSM
3 471 (25.08%) Problem-Solving
4 417 (22.20%) Stakeholder Management
5 412 (21.94%) Agile
6 366 (19.49%) Continuous Improvement
7 317 (16.88%) Change Management
8 303 (16.13%) Service Delivery
9 218 (11.61%) Stakeholder Engagement
10 203 (10.81%) DevOps
11 197 (10.49%) Customer Service
12 192 (10.22%) Incident Management
13 172 (9.16%) Roadmaps
14 159 (8.47%) Problem Management
15 152 (8.09%) Project Delivery
16 141 (7.51%) AI
17 139 (7.40%) Migration
18 137 (7.29%) Root Cause Analysis
19 135 (7.19%) Service Design
20 122 (6.50%) Cybersecurity
Programming Languages
1 158 (8.41%) PowerShell
2 119 (6.34%) SQL
3 85 (4.53%) Python
4 74 (3.94%) JavaScript
5 38 (2.02%) Bash
6 26 (1.38%) Java
7 21 (1.12%) PL/SQL
8 19 (1.01%) Shell Script
9 16 (0.85%) Korn
10 14 (0.75%) C#
11 10 (0.53%) Bicep
11 10 (0.53%) Groovy
11 10 (0.53%) T-SQL
12 8 (0.43%) Perl
13 7 (0.37%) Apex Code
14 4 (0.21%) JCL
14 4 (0.21%) REXX
14 4 (0.21%) TypeScript
15 3 (0.16%) SOQL
15 3 (0.16%) VBScript
Qualifications
1 664 (35.36%) Security Cleared
2 456 (24.28%) SC Cleared
3 241 (12.83%) Degree
4 196 (10.44%) DV Cleared
5 154 (8.20%) ITIL Certification
6 74 (3.94%) PMI Certification
7 71 (3.78%) PMP
8 67 (3.57%) Microsoft Certification
9 63 (3.35%) Cisco Certification
9 63 (3.35%) Computer Science Degree
10 49 (2.61%) ITIL Foundation Certificate
11 47 (2.50%) Azure Certification
12 44 (2.34%) CCNP
13 42 (2.24%) CISSP
14 30 (1.60%) BPSS Clearance
15 27 (1.44%) CCNA
16 24 (1.28%) Master's Degree
17 23 (1.22%) A+ Certification
18 21 (1.12%) MCSE
19 20 (1.06%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 172 (9.16%) SLA
2 71 (3.78%) ISO/IEC 27001
3 55 (2.93%) NIST
4 51 (2.72%) Data Quality
5 40 (2.13%) GDPR
6 37 (1.97%) QA
7 36 (1.92%) COBIT
8 30 (1.60%) PMO
9 29 (1.54%) NCSC
10 26 (1.38%) GRC
10 26 (1.38%) ISO/IEC 20000
11 12 (0.64%) PCI DSS
12 10 (0.53%) ISO 9001
13 9 (0.48%) Government Security Classifications
14 8 (0.43%) Cyber Essentials
15 7 (0.37%) Accessibility
16 6 (0.32%) Sarbanes-Oxley
17 5 (0.27%) Cyber Essentials PLUS
17 5 (0.27%) SOC 2
18 4 (0.21%) ISO/IEC 42001
System Software
1 343 (18.26%) Active Directory
2 90 (4.79%) VMware Infrastructure
3 35 (1.86%) Docker
4 31 (1.65%) Oracle RAC
5 23 (1.22%) VMware ESXi
6 21 (1.12%) Hyper-V
7 20 (1.06%) Virtual Machines
7 20 (1.06%) VMware NSX
8 16 (0.85%) Firmware
8 16 (0.85%) Virtual Desktop
9 15 (0.80%) vSphere
10 14 (0.75%) RACF
11 11 (0.59%) IAG
12 9 (0.48%) NFS
13 4 (0.21%) Microsoft App-V
14 3 (0.16%) BitLocker
14 3 (0.16%) OpenAM
14 3 (0.16%) PowerHA
14 3 (0.16%) XenDesktop
15 2 (0.11%) Job Entry Subsystem
Systems Management
1 161 (8.57%) Microsoft Intune
2 81 (4.31%) Terraform
3 80 (4.26%) Ansible
4 73 (3.89%) SCCM
5 56 (2.98%) Kubernetes
6 26 (1.38%) Oracle RMAN
7 19 (1.01%) Data Guard
8 18 (0.96%) Jamf Pro
8 18 (0.96%) SCOM
8 18 (0.96%) Single Sign-On
9 17 (0.91%) Grafana
10 15 (0.80%) Oracle Enterprise Manager
10 15 (0.80%) vCenter Server
11 14 (0.75%) WSUS
12 13 (0.69%) OMEGAMON
13 12 (0.64%) FortiGate
13 12 (0.64%) Prometheus
13 12 (0.64%) Red Hat Satellite
14 10 (0.53%) Active Directory Federation Services
15 9 (0.48%) CASB
Vendors
1 510 (27.16%) ServiceNow
2 504 (26.84%) Microsoft
3 131 (6.98%) VMware
4 103 (5.48%) Cisco
5 93 (4.95%) Oracle
6 79 (4.21%) Remedy
7 59 (3.14%) Splunk
8 49 (2.61%) Palo Alto
9 40 (2.13%) IBM
9 40 (2.13%) SolarWinds
10 39 (2.08%) SAP
11 38 (2.02%) Citrix
12 36 (1.92%) BMC
13 35 (1.86%) Juniper
14 31 (1.65%) Dynatrace
15 30 (1.60%) Red Hat
16 29 (1.54%) Fortinet
17 27 (1.44%) F5
18 26 (1.38%) Google
19 25 (1.33%) Salesforce