ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 27 July 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Jul 2026
Same period 2025 Same period 2024
Rank 48 44 41
Rank change year-on-year -4 -3 +1
Contract jobs citing ITIL 1,886 1,348 1,453
As % of all contract jobs in England 4.19% 4.88% 4.23%
As % of the Processes & Methodologies category 4.92% 5.38% 4.93%
Number of daily rates quoted 1,286 843 961
10th Percentile £200 £213 £206
25th Percentile £392 £325 £350
Median daily rate (50th Percentile) £500 £450 £485
Median % change year-on-year +11.11% -7.21% +2.10%
75th Percentile £600 £575 £588
90th Percentile £675 £655 £660
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 103 95 96
10th Percentile £17.25 £14.99 £14.16
25th Percentile £19.25 £16.88 £15.70
Median hourly rate £28.00 £26.00 £21.19
Median % change year-on-year +7.69% +22.73% +21.06%
75th Percentile £82.25 £37.50 £24.44
90th Percentile £88.00 £59.18 £51.50
UK median hourly rate £22.50 £23.00 £21.00
% change year-on-year -2.17% +9.52% +18.98%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,369 25,044 29,488
As % of all contract IT jobs advertised in England 85.25% 90.72% 85.83%
Number of daily rates quoted 24,058 16,057 19,314
10th Percentile £325 £300 £313
25th Percentile £423 £405 £416
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £625 £633 £650
90th Percentile £738 £738 £756
UK median daily rate £520 £500 £525
% change year-on-year +4.00% -4.76% -3.67%
Number of hourly rates quoted 2,388 1,359 1,834
10th Percentile £15.25 £14.20 £13.69
25th Percentile £21.00 £17.87 £17.69
Median hourly rate £47.00 £25.15 £40.33
Median % change year-on-year +86.88% -37.63% -5.12%
75th Percentile £69.56 £51.77 £65.00
90th Percentile £83.00 £70.16 £75.00
UK median hourly rate £43.96 £25.15 £40.00
% change year-on-year +74.79% -37.13% -5.88%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 27 July 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 27 July 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 27 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -9 627 £500 - 176
South East -1 480 £515 +3.00% 170
North of England -17 325 £475 +25.00% 117
North West -12 216 £475 +7.41% 63
South West -11 179 £500 +29.03% 52
Midlands -33 153 £450 +5.88% 65
West Midlands -36 129 £459 +8.06% 38
Yorkshire -34 97 £475 +36.30% 37
East of England +4 91 £438 - 60
East Midlands -12 23 £413 -6.99% 27
North East -33 15 £440 +125.64% 19
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 132 (7.00%) SharePoint
2 70 (3.71%) Microsoft Exchange
3 66 (3.50%) Confluence
4 11 (0.58%) IIS
5 8 (0.42%) Oracle Workflow
6 6 (0.32%) Mattermost
6 6 (0.32%) Oracle Self-Service HR
6 6 (0.32%) WebSphere
7 5 (0.27%) SAS
8 4 (0.21%) Adobe Experience Manager
8 4 (0.21%) JBoss
8 4 (0.21%) WebLogic
9 3 (0.16%) Apache
9 3 (0.16%) CMS
9 3 (0.16%) OpenStack
9 3 (0.16%) Oracle SOA Suite
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) Oracle Service Bus
10 2 (0.11%) WebSphere Application Server
Applications
1 80 (4.24%) Microsoft Office
2 52 (2.76%) Microsoft Excel
3 28 (1.48%) Microsoft Project
4 21 (1.11%) MS Visio
5 18 (0.95%) Microsoft PowerPoint
6 10 (0.53%) AutoCAD
7 8 (0.42%) Revit
8 7 (0.37%) Chatbot
9 1 (0.053%) Oracle Smart View
9 1 (0.053%) Spreadsheet
Business Applications
1 61 (3.23%) Remedy ITSM
2 8 (0.42%) ContrOCC
3 6 (0.32%) Oracle HRMS
3 6 (0.32%) Primavera
4 5 (0.27%) SAP S/4HANA
5 4 (0.21%) Oracle EBS
5 4 (0.21%) Oracle ERP
5 4 (0.21%) Payment Gateway
6 3 (0.16%) Dynamics CRM
6 3 (0.16%) Oracle Applications
7 2 (0.11%) assyst
7 2 (0.11%) Dynamics GP
7 2 (0.11%) Oracle Payables
7 2 (0.11%) Oracle Receivables
7 2 (0.11%) Remedy AR System
7 2 (0.11%) SAP ERP
7 2 (0.11%) SAP FI
8 1 (0.053%) NEC Housing
8 1 (0.053%) Oracle Assets
8 1 (0.053%) Oracle Cash Management
Cloud Services
1 463 (24.55%) Azure
2 314 (16.65%) Microsoft 365
3 208 (11.03%) AWS
4 161 (8.54%) Entra ID
5 98 (5.20%) Power Platform
6 83 (4.40%) SaaS
7 72 (3.82%) Azure DevOps
8 58 (3.08%) GitHub
9 51 (2.70%) OneDrive
10 50 (2.65%) GCP
11 33 (1.75%) Azure Monitor
12 28 (1.48%) Datadog
13 27 (1.43%) PaaS
14 26 (1.38%) AWS Lambda
14 26 (1.38%) Serverless
15 25 (1.33%) Amazon CloudWatch
15 25 (1.33%) GitHub Actions
15 25 (1.33%) IaaS
16 24 (1.27%) Amazon S3
17 23 (1.22%) Power Automate
Communications & Networking
1 169 (8.96%) Firewall
2 153 (8.11%) DNS
3 115 (6.10%) VPN
4 103 (5.46%) DHCP
5 95 (5.04%) WAN
6 93 (4.93%) LAN
6 93 (4.93%) TCP/IP
7 73 (3.87%) Network Security
8 57 (3.02%) Wi-Fi
9 50 (2.65%) SSL
10 42 (2.23%) BGP
10 42 (2.23%) OSPF
11 39 (2.07%) SD-WAN
12 36 (1.91%) SAN
13 35 (1.86%) Wireless
14 28 (1.48%) Cisco ASA
15 26 (1.38%) Cisco Firepower
16 25 (1.33%) VLAN
17 20 (1.06%) NAS
18 19 (1.01%) BIG-IP
Database & Business Intelligence
1 81 (4.29%) Power BI
2 73 (3.87%) SQL Server
3 26 (1.38%) Oracle Database
4 21 (1.11%) SQL Server Integration Services
5 13 (0.69%) Amazon RDS
6 12 (0.64%) MySQL
6 12 (0.64%) PostgreSQL
7 11 (0.58%) Data Warehouse
7 11 (0.58%) Oracle Reports
8 10 (0.53%) SQL Server Reporting Services
9 9 (0.48%) Relational Database
10 8 (0.42%) NoSQL
11 7 (0.37%) Metadata
11 7 (0.37%) Oracle Database 11g
11 7 (0.37%) Oracle Database 12c
12 6 (0.32%) Db2
12 6 (0.32%) Tableau
13 5 (0.27%) Oracle BI EE
14 4 (0.21%) DTS
14 4 (0.21%) MongoDB
Development Applications
1 195 (10.34%) JIRA
2 36 (1.91%) Git
3 31 (1.64%) Jenkins
4 28 (1.48%) GitLab
5 23 (1.22%) Bitbucket
6 11 (0.58%) Atlassian Bamboo
7 8 (0.42%) MSI
8 5 (0.27%) Maven
9 4 (0.21%) AdminStudio
9 4 (0.21%) Browser DevTools
9 4 (0.21%) Chocolatey
9 4 (0.21%) Cucumber
9 4 (0.21%) Eclipse
9 4 (0.21%) InstallShield
9 4 (0.21%) MLflow
9 4 (0.21%) Postman
9 4 (0.21%) REST Assured
9 4 (0.21%) ScriptRunner
10 3 (0.16%) Flyway
10 3 (0.16%) Visual Studio
General
1 754 (39.98%) Social Skills
2 340 (18.03%) Finance
3 308 (16.33%) Analytical Skills
4 202 (10.71%) Public Sector
5 100 (5.30%) Banking
6 78 (4.14%) Telecoms
7 69 (3.66%) Organisational Skills
8 64 (3.39%) Legal
9 58 (3.08%) Influencing Skills
10 35 (1.86%) Documentation Skills
11 31 (1.64%) Retail
12 28 (1.48%) Presentation Skills
13 26 (1.38%) Local Government
14 25 (1.33%) Military
15 20 (1.06%) Aerospace
15 20 (1.06%) Inclusion and Diversity
16 16 (0.85%) Financial Institution
17 15 (0.80%) Police
18 12 (0.64%) Front Office
18 12 (0.64%) Law
Job Titles
1 269 (14.26%) Analyst
2 164 (8.70%) Senior
3 145 (7.69%) IT Support
4 139 (7.37%) Service Manager
5 131 (6.95%) Support Engineer
6 126 (6.68%) Lead
7 120 (6.36%) Architect
8 96 (5.09%) IT Manager
9 86 (4.56%) Service Analyst
10 77 (4.08%) Consultant
11 76 (4.03%) IT Engineer
12 74 (3.92%) IT Analyst
13 69 (3.66%) Network Engineer
14 67 (3.55%) IT Support Engineer
15 65 (3.45%) Delivery Manager
15 65 (3.45%) Support Analyst
16 61 (3.23%) Project Manager
17 57 (3.02%) Transition Manager
18 53 (2.81%) Administrator
19 49 (2.60%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 110 (5.83%) REST
2 58 (3.08%) SOAP
3 34 (1.80%) Middleware
4 28 (1.48%) Web Services
5 25 (1.33%) CSS
6 22 (1.17%) HTML
6 22 (1.17%) LDAP
7 21 (1.11%) OAuth
7 21 (1.11%) SAML
8 20 (1.06%) .NET
9 16 (0.85%) 802.1X
9 16 (0.85%) ISPF
9 16 (0.85%) Oracle Fusion
10 15 (0.80%) Ajax
10 15 (0.80%) Oracle GoldenGate
11 14 (0.74%) Microsoft Graph
12 13 (0.69%) OpenID
13 12 (0.64%) AWS CDK
14 11 (0.58%) OAuth2
15 9 (0.48%) JSON
Miscellaneous
1 151 (8.01%) Onboarding
2 141 (7.48%) CMDB
3 103 (5.46%) Data Centre
4 73 (3.87%) Product Ownership
5 69 (3.66%) Enterprise Software
6 59 (3.13%) Management Information System
7 57 (3.02%) Clustering
8 51 (2.70%) PKI
9 42 (2.23%) Self-Motivation
10 32 (1.70%) Analytical Mindset
11 31 (1.64%) Driving Licence
11 31 (1.64%) Replication
11 31 (1.64%) Security Posture
12 30 (1.59%) Hybrid Cloud
13 29 (1.54%) Cloud Native
14 28 (1.48%) Mainframe
15 25 (1.33%) Legacy Systems
16 20 (1.06%) Virtual Team
17 14 (0.74%) Data Protection Act
17 14 (0.74%) Distributed Systems
Operating Systems
1 463 (24.55%) Windows
2 130 (6.89%) Linux
3 116 (6.15%) Windows 10
4 102 (5.41%) Windows Server
5 71 (3.76%) Unix
6 52 (2.76%) Mac OS
7 48 (2.55%) Red Hat Enterprise Linux
8 38 (2.01%) Apple iOS
9 27 (1.43%) Android
10 17 (0.90%) zOS
11 16 (0.85%) Windows Server 2019
12 14 (0.74%) AIX
13 10 (0.53%) Windows Server 2016
14 8 (0.42%) Oracle Linux
15 7 (0.37%) Solaris
15 7 (0.37%) VMS
15 7 (0.37%) Windows Server 2012
16 5 (0.27%) HPUX
16 5 (0.27%) SUSE
17 4 (0.21%) OpenVMS
Processes & Methodologies
1 655 (34.73%) Service Management
2 551 (29.22%) ITSM
3 471 (24.97%) Problem-Solving
4 439 (23.28%) Stakeholder Management
5 425 (22.53%) Agile
6 382 (20.25%) Continuous Improvement
7 327 (17.34%) Change Management
8 314 (16.65%) Service Delivery
9 222 (11.77%) DevOps
10 215 (11.40%) Stakeholder Engagement
11 200 (10.60%) Customer Service
12 195 (10.34%) Incident Management
13 169 (8.96%) Roadmaps
14 167 (8.85%) Project Delivery
15 154 (8.17%) Problem Management
16 148 (7.85%) Migration
17 143 (7.58%) AI
17 143 (7.58%) Root Cause Analysis
18 142 (7.53%) Service Design
19 134 (7.10%) CI/CD
Programming Languages
1 164 (8.70%) PowerShell
2 118 (6.26%) SQL
3 94 (4.98%) Python
4 75 (3.98%) JavaScript
5 47 (2.49%) Bash
6 23 (1.22%) Java
7 18 (0.95%) PL/SQL
7 18 (0.95%) Shell Script
8 16 (0.85%) Bicep
8 16 (0.85%) Korn
9 14 (0.74%) C#
10 12 (0.64%) Perl
11 11 (0.58%) T-SQL
12 10 (0.53%) Groovy
13 7 (0.37%) Apex Code
14 4 (0.21%) JCL
14 4 (0.21%) REXX
14 4 (0.21%) TypeScript
15 3 (0.16%) SOQL
15 3 (0.16%) VBScript
Qualifications
1 681 (36.11%) Security Cleared
2 465 (24.66%) SC Cleared
3 248 (13.15%) Degree
4 200 (10.60%) DV Cleared
5 147 (7.79%) ITIL Certification
6 73 (3.87%) PMI Certification
7 70 (3.71%) Microsoft Certification
8 69 (3.66%) PMP
9 64 (3.39%) Cisco Certification
10 63 (3.34%) Computer Science Degree
11 51 (2.70%) ITIL Foundation Certificate
12 48 (2.55%) Azure Certification
13 44 (2.33%) CCNP
13 44 (2.33%) CISSP
14 39 (2.07%) BPSS Clearance
15 27 (1.43%) CCNA
16 25 (1.33%) A+ Certification
17 23 (1.22%) Master's Degree
18 22 (1.17%) MCSE
19 21 (1.11%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 179 (9.49%) SLA
2 72 (3.82%) ISO/IEC 27001
3 55 (2.92%) NIST
4 51 (2.70%) Data Quality
5 39 (2.07%) QA
6 36 (1.91%) GDPR
7 32 (1.70%) PMO
8 31 (1.64%) COBIT
9 30 (1.59%) ISO/IEC 20000
9 30 (1.59%) NCSC
10 26 (1.38%) GRC
11 11 (0.58%) ISO 9001
11 11 (0.58%) PCI DSS
12 10 (0.53%) Cyber Essentials
13 9 (0.48%) Government Security Classifications
14 7 (0.37%) Accessibility
15 6 (0.32%) Cyber Essentials PLUS
15 6 (0.32%) Sarbanes-Oxley
16 5 (0.27%) SOC 2
17 4 (0.21%) ISO/IEC 42001
System Software
1 352 (18.66%) Active Directory
2 92 (4.88%) VMware Infrastructure
3 35 (1.86%) Docker
4 31 (1.64%) Oracle RAC
5 25 (1.33%) VMware ESXi
6 21 (1.11%) Hyper-V
6 21 (1.11%) VMware NSX
7 20 (1.06%) Virtual Machines
8 19 (1.01%) Firmware
9 17 (0.90%) Virtual Desktop
10 15 (0.80%) vSphere
11 14 (0.74%) RACF
12 13 (0.69%) IAG
13 10 (0.53%) NFS
14 6 (0.32%) PowerHA
15 4 (0.21%) Microsoft App-V
16 3 (0.16%) OpenAM
16 3 (0.16%) XenDesktop
17 2 (0.11%) XenApp
17 2 (0.11%) zsh
Systems Management
1 169 (8.96%) Microsoft Intune
2 89 (4.72%) Terraform
3 88 (4.67%) Ansible
4 79 (4.19%) SCCM
5 56 (2.97%) Kubernetes
6 26 (1.38%) Oracle RMAN
7 19 (1.01%) Data Guard
7 19 (1.01%) SCOM
8 18 (0.95%) Jamf Pro
9 17 (0.90%) Single Sign-On
10 16 (0.85%) vCenter Server
11 15 (0.80%) Oracle Enterprise Manager
11 15 (0.80%) Red Hat Satellite
12 14 (0.74%) Grafana
13 13 (0.69%) OMEGAMON
13 13 (0.69%) WSUS
14 11 (0.58%) FortiGate
14 11 (0.58%) Prometheus
15 9 (0.48%) CASB
16 8 (0.42%) Active Directory Federation Services
Vendors
1 530 (28.10%) ServiceNow
2 525 (27.84%) Microsoft
3 138 (7.32%) VMware
4 109 (5.78%) Cisco
5 92 (4.88%) Oracle
6 77 (4.08%) Remedy
7 58 (3.08%) Splunk
8 49 (2.60%) Palo Alto
9 43 (2.28%) IBM
10 42 (2.23%) SolarWinds
11 41 (2.17%) SAP
12 37 (1.96%) BMC
12 37 (1.96%) Citrix
13 34 (1.80%) Red Hat
14 33 (1.75%) Juniper
15 30 (1.59%) Dynatrace
16 27 (1.43%) F5
17 26 (1.38%) Fortinet
18 24 (1.27%) Apple
18 24 (1.27%) Salesforce