ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 August 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Aug 2026
Same period 2025 Same period 2024
Rank 47 42 45
Rank change year-on-year -5 +3 -4
Contract jobs citing ITIL 1,968 1,376 1,392
As % of all contract jobs in England 4.31% 4.99% 4.19%
As % of the Processes & Methodologies category 5.08% 5.50% 4.89%
Number of daily rates quoted 1,335 855 910
10th Percentile £194 £208 £206
25th Percentile £375 £313 £350
Median daily rate (50th Percentile) £500 £450 £486
Median % change year-on-year +11.11% -7.46% +0.46%
75th Percentile £598 £574 £588
90th Percentile £675 £638 £675
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -1.04%
Number of hourly rates quoted 108 96 79
10th Percentile £17.18 £14.99 £14.16
25th Percentile £18.90 £17.79 £16.30
Median hourly rate £25.92 £26.51 £21.37
Median % change year-on-year -2.23% +24.05% +22.11%
75th Percentile £65.06 £37.50 £28.75
90th Percentile £87.05 £60.78 £67.60
UK median hourly rate £24.72 £25.15 £21.37
% change year-on-year -1.71% +17.69% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 38,747 25,016 28,488
As % of all contract IT jobs advertised in England 84.82% 90.80% 85.76%
Number of daily rates quoted 23,944 15,923 18,325
10th Percentile £325 £300 £313
25th Percentile £425 £404 £423
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -4.55%
75th Percentile £630 £626 £650
90th Percentile £738 £738 £753
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.67%
Number of hourly rates quoted 2,579 1,477 1,517
10th Percentile £14.25 £14.23 £14.05
25th Percentile £18.80 £17.87 £18.13
Median hourly rate £43.96 £25.15 £43.00
Median % change year-on-year +74.79% -41.51% +1.18%
75th Percentile £68.00 £50.00 £65.00
90th Percentile £81.05 £69.79 £75.00
UK median hourly rate £41.06 £25.15 £40.50
% change year-on-year +63.26% -37.90% -4.71%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 August 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 August 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -15 652 £500 +1.52% 126
South East -2 470 £530 +6.00% 113
North of England -13 382 £450 +18.42% 104
North West -1 256 £447 -0.67% 70
South West -18 170 £525 +40.00% 76
Midlands -23 163 £450 +5.88% 62
West Midlands -25 140 £453 +6.47% 37
Yorkshire -22 106 £475 +37.98% 23
East of England +9 98 £425 +6.25% 52
North East -26 23 £425 +117.95% 13
East Midlands -14 22 £413 -5.39% 26
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 144 (7.32%) SharePoint
2 84 (4.27%) Microsoft Exchange
3 67 (3.40%) Confluence
4 11 (0.56%) IIS
5 10 (0.51%) SAS
6 8 (0.41%) JBoss
6 8 (0.41%) Oracle Workflow
7 6 (0.30%) Oracle Self-Service HR
7 6 (0.30%) WebSphere
8 5 (0.25%) CMS
9 4 (0.20%) OpenStack
9 4 (0.20%) WebLogic
10 3 (0.15%) Apache
10 3 (0.15%) Oracle SOA Suite
11 2 (0.10%) Adobe Experience Manager
11 2 (0.10%) IBM HTTP Server
11 2 (0.10%) Oracle HTTP Server
11 2 (0.10%) Oracle Service Bus
11 2 (0.10%) Skype for Business
11 2 (0.10%) WebSphere Application Server
Applications
1 88 (4.47%) Microsoft Office
2 57 (2.90%) Microsoft Excel
3 30 (1.52%) Microsoft Project
4 21 (1.07%) MS Visio
5 20 (1.02%) Microsoft PowerPoint
6 10 (0.51%) AutoCAD
7 8 (0.41%) Revit
8 7 (0.36%) Chatbot
9 3 (0.15%) Spreadsheet
10 1 (0.051%) Oracle Smart View
Business Applications
1 57 (2.90%) Remedy ITSM
2 8 (0.41%) ContrOCC
3 6 (0.30%) Oracle EBS
3 6 (0.30%) Oracle HRMS
3 6 (0.30%) Primavera
3 6 (0.30%) Remedy AR System
4 4 (0.20%) Dynamics CRM
4 4 (0.20%) Oracle ERP
4 4 (0.20%) Payment Gateway
4 4 (0.20%) SAP S/4HANA
5 3 (0.15%) Cloudability
5 3 (0.15%) NEC Housing
5 3 (0.15%) Oracle Applications
6 2 (0.10%) assyst
6 2 (0.10%) Dynamics GP
6 2 (0.10%) Dynamics NAV
6 2 (0.10%) Exchequer
6 2 (0.10%) Oracle Payables
6 2 (0.10%) Oracle Receivables
6 2 (0.10%) SAP FI
Cloud Services
1 512 (26.02%) Azure
2 357 (18.14%) Microsoft 365
3 224 (11.38%) AWS
4 185 (9.40%) Entra ID
5 98 (4.98%) SaaS
6 94 (4.78%) Power Platform
7 72 (3.66%) Azure DevOps
8 64 (3.25%) OneDrive
9 59 (3.00%) GitHub
10 54 (2.74%) GCP
11 45 (2.29%) Azure Monitor
12 33 (1.68%) Datadog
13 28 (1.42%) Amazon CloudWatch
14 27 (1.37%) IaaS
14 27 (1.37%) PaaS
14 27 (1.37%) Serverless
15 26 (1.32%) GitHub Actions
16 25 (1.27%) AWS Lambda
17 23 (1.17%) Amazon S3
17 23 (1.17%) Power Automate
Communications & Networking
1 176 (8.94%) DNS
1 176 (8.94%) Firewall
2 137 (6.96%) VPN
3 132 (6.71%) DHCP
4 106 (5.39%) TCP/IP
5 96 (4.88%) WAN
6 87 (4.42%) LAN
7 82 (4.17%) Network Security
8 53 (2.69%) Wi-Fi
9 45 (2.29%) BGP
9 45 (2.29%) OSPF
10 43 (2.18%) SSL
11 40 (2.03%) SD-WAN
11 40 (2.03%) Wireless
12 39 (1.98%) SAN
13 34 (1.73%) Cisco ASA
13 34 (1.73%) VLAN
14 32 (1.63%) Cisco Firepower
15 20 (1.02%) Internet
15 20 (1.02%) NAS
Database & Business Intelligence
1 75 (3.81%) Power BI
2 69 (3.51%) SQL Server
3 22 (1.12%) Oracle Database
4 19 (0.97%) SQL Server Integration Services
5 14 (0.71%) Amazon RDS
6 13 (0.66%) Data Warehouse
7 11 (0.56%) Oracle Reports
8 10 (0.51%) MySQL
8 10 (0.51%) PostgreSQL
8 10 (0.51%) Relational Database
9 8 (0.41%) Metadata
9 8 (0.41%) NoSQL
9 8 (0.41%) Oracle Database 11g
10 7 (0.36%) SQL Server Reporting Services
11 6 (0.30%) Big Data
11 6 (0.30%) Db2
11 6 (0.30%) Hadoop
12 5 (0.25%) Azure SQL Database
12 5 (0.25%) Oracle Database 12c
13 4 (0.20%) MongoDB
Development Applications
1 182 (9.25%) JIRA
2 33 (1.68%) Git
3 32 (1.63%) Jenkins
4 26 (1.32%) GitLab
5 25 (1.27%) Bitbucket
6 13 (0.66%) Atlassian Bamboo
7 9 (0.46%) MSI
8 5 (0.25%) Chocolatey
9 4 (0.20%) AdminStudio
9 4 (0.20%) Browser DevTools
9 4 (0.20%) Cucumber
9 4 (0.20%) Eclipse
9 4 (0.20%) InstallShield
9 4 (0.20%) MLflow
9 4 (0.20%) Postman
9 4 (0.20%) REST Assured
10 3 (0.15%) Maven
10 3 (0.15%) ScriptRunner
10 3 (0.15%) Sonatype Nexus
10 3 (0.15%) Visual Studio
General
1 824 (41.87%) Social Skills
2 361 (18.34%) Finance
3 336 (17.07%) Analytical Skills
4 202 (10.26%) Public Sector
5 108 (5.49%) Banking
6 81 (4.12%) Telecoms
7 76 (3.86%) Organisational Skills
8 68 (3.46%) Legal
9 66 (3.35%) Influencing Skills
10 42 (2.13%) Documentation Skills
11 32 (1.63%) Retail
12 29 (1.47%) Presentation Skills
13 24 (1.22%) Aerospace
13 24 (1.22%) Local Government
14 23 (1.17%) Military
15 20 (1.02%) Inclusion and Diversity
16 16 (0.81%) Manufacturing
16 16 (0.81%) Police
17 15 (0.76%) Front Office
18 14 (0.71%) Law
Job Titles
1 282 (14.33%) Analyst
2 170 (8.64%) Senior
3 153 (7.77%) IT Support
4 152 (7.72%) Support Engineer
5 146 (7.42%) Lead
6 127 (6.45%) Architect
7 120 (6.10%) Service Manager
8 89 (4.52%) IT Engineer
9 83 (4.22%) Service Analyst
10 78 (3.96%) IT Manager
11 77 (3.91%) Consultant
12 75 (3.81%) IT Support Engineer
13 73 (3.71%) Support Analyst
14 71 (3.61%) Network Engineer
15 70 (3.56%) IT Analyst
16 62 (3.15%) Project Manager
17 60 (3.05%) Administrator
17 60 (3.05%) Delivery Manager
18 54 (2.74%) Infrastructure Engineer
18 54 (2.74%) Transition Manager
Libraries, Frameworks & Software Standards
1 104 (5.28%) REST
2 98 (4.98%) Terraform
3 57 (2.90%) SOAP
4 38 (1.93%) Middleware
5 28 (1.42%) Web Services
6 27 (1.37%) SAML
7 23 (1.17%) .NET
8 22 (1.12%) CSS
9 21 (1.07%) HTML
10 20 (1.02%) OAuth
11 16 (0.81%) Ajax
11 16 (0.81%) ISPF
12 15 (0.76%) Oracle Fusion
13 14 (0.71%) OpenID
14 13 (0.66%) LDAP
15 12 (0.61%) Microsoft Graph
15 12 (0.61%) OAuth2
16 11 (0.56%) AWS CDK
17 10 (0.51%) ARM Templates
17 10 (0.51%) Software Packaging
Miscellaneous
1 175 (8.89%) Onboarding
2 163 (8.28%) CMDB
3 98 (4.98%) Data Centre
4 75 (3.81%) Enterprise Software
5 70 (3.56%) Product Ownership
6 61 (3.10%) Management Information System
7 59 (3.00%) Clustering
8 47 (2.39%) PKI
9 46 (2.34%) Hybrid Cloud
10 43 (2.18%) Self-Motivation
11 32 (1.63%) Driving Licence
12 30 (1.52%) Cloud Native
12 30 (1.52%) Replication
13 28 (1.42%) Analytical Mindset
13 28 (1.42%) Mainframe
14 27 (1.37%) Legacy Systems
15 26 (1.32%) Security Operations Centre
16 25 (1.27%) Security Posture
17 19 (0.97%) Cyber Threat
18 17 (0.86%) Video Conferencing
Operating Systems
1 518 (26.32%) Windows
2 145 (7.37%) Windows Server
3 140 (7.11%) Linux
4 138 (7.01%) Windows 10
5 60 (3.05%) Unix
6 51 (2.59%) Mac OS
7 48 (2.44%) Red Hat Enterprise Linux
8 43 (2.18%) Apple iOS
9 35 (1.78%) Android
10 20 (1.02%) Windows Server 2019
11 17 (0.86%) zOS
12 15 (0.76%) AIX
13 12 (0.61%) Windows Server 2016
14 8 (0.41%) Oracle Linux
14 8 (0.41%) VMS
15 7 (0.36%) Solaris
15 7 (0.36%) Windows Server 2012
16 5 (0.25%) HPUX
16 5 (0.25%) SUSE
17 3 (0.15%) OpenVMS
Processes & Methodologies
1 718 (36.48%) Service Management
2 591 (30.03%) ITSM
3 504 (25.61%) Stakeholder Management
4 482 (24.49%) Problem-Solving
5 435 (22.10%) Continuous Improvement
6 431 (21.90%) Agile
7 336 (17.07%) Change Management
7 336 (17.07%) Service Delivery
8 231 (11.74%) Incident Management
9 229 (11.64%) Customer Service
10 221 (11.23%) DevOps
11 215 (10.92%) Stakeholder Engagement
12 188 (9.55%) Roadmaps
13 177 (8.99%) Project Delivery
14 170 (8.64%) Root Cause Analysis
15 166 (8.43%) Migration
16 165 (8.38%) Cybersecurity
17 154 (7.83%) AI
18 151 (7.67%) Problem Management
19 149 (7.57%) Service Design
Programming Languages
1 191 (9.71%) PowerShell
2 125 (6.35%) SQL
3 112 (5.69%) Python
4 66 (3.35%) JavaScript
5 58 (2.95%) Bash
6 22 (1.12%) Java
7 19 (0.97%) Bicep
8 18 (0.91%) PL/SQL
9 13 (0.66%) Perl
9 13 (0.66%) Shell Script
10 11 (0.56%) T-SQL
11 9 (0.46%) C#
11 9 (0.46%) Groovy
11 9 (0.46%) Korn
12 6 (0.30%) Apex Code
12 6 (0.30%) VBScript
13 4 (0.20%) JCL
13 4 (0.20%) REXX
14 3 (0.15%) TypeScript
15 2 (0.10%) SOQL
Qualifications
1 702 (35.67%) Security Cleared
2 500 (25.41%) SC Cleared
3 259 (13.16%) Degree
4 169 (8.59%) DV Cleared
5 150 (7.62%) ITIL Certification
6 79 (4.01%) Microsoft Certification
7 74 (3.76%) ITIL Foundation Certificate
8 71 (3.61%) PMI Certification
9 67 (3.40%) PMP
10 65 (3.30%) Computer Science Degree
11 61 (3.10%) Azure Certification
11 61 (3.10%) Cisco Certification
12 52 (2.64%) BPSS Clearance
13 47 (2.39%) CISSP
14 41 (2.08%) CCNP
15 36 (1.83%) A+ Certification
16 30 (1.52%) CCNA
17 28 (1.42%) CISM
18 22 (1.12%) Network+ Certification
19 21 (1.07%) AWS Certification
Quality Assurance & Compliance
1 205 (10.42%) SLA
2 71 (3.61%) ISO/IEC 27001
3 61 (3.10%) Data Quality
4 53 (2.69%) NIST
4 53 (2.69%) QA
5 44 (2.24%) NCSC
6 33 (1.68%) GDPR
7 31 (1.58%) ISO/IEC 20000
7 31 (1.58%) PMO
8 27 (1.37%) GRC
9 22 (1.12%) COBIT
10 11 (0.56%) Cyber Essentials
10 11 (0.56%) ISO 9001
11 9 (0.46%) Government Security Classifications
12 8 (0.41%) PCI DSS
13 7 (0.36%) Accessibility
13 7 (0.36%) Cyber Essentials PLUS
14 5 (0.25%) JSP 440
14 5 (0.25%) Sarbanes-Oxley
15 4 (0.20%) GxP
System Software
1 387 (19.66%) Active Directory
2 139 (7.06%) VMware Infrastructure
3 53 (2.69%) Hyper-V
4 38 (1.93%) Docker
5 37 (1.88%) Virtual Desktop
6 31 (1.58%) VMware ESXi
7 26 (1.32%) Oracle RAC
8 25 (1.27%) vSphere
9 21 (1.07%) Virtual Machines
10 20 (1.02%) Firmware
10 20 (1.02%) VMware NSX
11 17 (0.86%) IAG
12 14 (0.71%) RACF
13 9 (0.46%) NFS
14 8 (0.41%) Citrix Hypervisor
15 7 (0.36%) PowerHA
15 7 (0.36%) Virtual Servers
16 6 (0.30%) XenApp
16 6 (0.30%) XenDesktop
17 4 (0.20%) Microsoft Virtual Server
Systems Management
1 198 (10.06%) Microsoft Intune
2 106 (5.39%) SCCM
3 98 (4.98%) Ansible
4 60 (3.05%) Kubernetes
5 25 (1.27%) SCOM
6 23 (1.17%) Single Sign-On
7 21 (1.07%) Oracle RMAN
7 21 (1.07%) vCenter Server
8 20 (1.02%) Data Guard
9 17 (0.86%) Jamf Pro
10 16 (0.81%) Red Hat Satellite
11 15 (0.76%) Grafana
12 14 (0.71%) Prometheus
12 14 (0.71%) WSUS
13 13 (0.66%) OMEGAMON
14 9 (0.46%) Oracle Enterprise Manager
14 9 (0.46%) Puppet
14 9 (0.46%) vMotion
15 8 (0.41%) Failover Clustering
15 8 (0.41%) FortiGate
Vendors
1 615 (31.25%) Microsoft
2 553 (28.10%) ServiceNow
3 187 (9.50%) VMware
4 127 (6.45%) Cisco
5 95 (4.83%) Oracle
6 65 (3.30%) Remedy
7 56 (2.85%) Palo Alto
8 53 (2.69%) Citrix
9 50 (2.54%) IBM
10 45 (2.29%) Splunk
11 44 (2.24%) BMC
11 44 (2.24%) SAP
12 38 (1.93%) SolarWinds
13 36 (1.83%) Dynatrace
13 36 (1.83%) Red Hat
14 34 (1.73%) Fortinet
15 29 (1.47%) Google
15 29 (1.47%) Meraki
16 28 (1.42%) Salesforce
17 25 (1.27%) Juniper