ITIL Contract Job Trends in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring ITIL skills. It covers contract job vacancies from the 6 months leading up to 26 June 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Jun 2026
Same period 2025 Same period 2024
Rank 48 43 40
Rank change year-on-year -5 -3 +5
Contract jobs citing ITIL 1,752 1,222 1,618
As % of all contract jobs in England 4.04% 4.85% 4.33%
As % of the Processes & Methodologies category 4.73% 5.30% 5.07%
Number of daily rates quoted 1,199 749 1,063
10th Percentile £203 £210 £206
25th Percentile £385 £300 £350
Median daily rate (50th Percentile) £500 £450 £475
Median % change year-on-year +11.11% -5.26% -
75th Percentile £600 £575 £580
90th Percentile £675 £656 £663
UK median daily rate £500 £450 £475
% change year-on-year +11.11% -5.26% -
Number of hourly rates quoted 92 89 127
10th Percentile £17.25 £14.99 £14.00
25th Percentile £18.90 £16.30 £14.48
Median hourly rate £26.52 £24.00 £21.37
Median % change year-on-year +10.50% +12.31% +22.11%
75th Percentile £74.50 £33.75 £25.00
90th Percentile £85.23 £49.75 £46.18
UK median hourly rate £22.00 £22.05 £21.37
% change year-on-year -0.23% +3.18% +22.11%

All Process & Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 37,044 23,037 31,936
As % of all contract IT jobs advertised in England 85.35% 91.39% 85.50%
Number of daily rates quoted 23,386 14,872 20,693
10th Percentile £325 £300 £304
25th Percentile £417 £406 £413
Median daily rate (50th Percentile) £520 £515 £525
Median % change year-on-year +0.97% -1.90% -4.55%
75th Percentile £625 £638 £650
90th Percentile £729 £750 £750
UK median daily rate £515 £502 £525
% change year-on-year +2.54% -4.33% -4.55%
Number of hourly rates quoted 2,321 1,118 2,341
10th Percentile £15.25 £14.20 £12.79
25th Percentile £21.00 £17.87 £16.06
Median hourly rate £47.50 £25.15 £38.12
Median % change year-on-year +88.87% -34.02% +8.48%
75th Percentile £68.55 £55.00 £61.60
90th Percentile £82.25 £72.50 £72.90
UK median hourly rate £43.96 £25.15 £37.50
% change year-on-year +74.79% -32.93% +7.14%

ITIL
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing ITIL relative to all contract IT jobs advertised in England.

ITIL job vacancy trend in England

ITIL
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing ITIL.

Contractor daily rate distribution trend for jobs in England citing ITIL

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 26 June 2026.

Daily rate histogram for ITIL in England

ITIL
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing ITIL.

Contractor hourly rate distribution trend for jobs in England citing ITIL

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 26 June 2026.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -11 586 £500 - 140
South East +5 421 £500 +11.11% 186
North of England -21 291 £500 +30.21% 132
South West -11 182 £500 +52.67% 57
North West -14 176 £513 +24.17% 81
Midlands -43 146 £450 +5.88% 59
West Midlands -39 117 £450 +5.88% 31
Yorkshire -24 99 £475 +35.71% 39
East of England -7 97 £413 -3.51% 38
East Midlands 0 28 £413 -8.33% 28
North East -22 17 £440 +125.64% 13
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 102 (5.82%) SharePoint
2 65 (3.71%) Microsoft Exchange
3 59 (3.37%) Confluence
4 12 (0.68%) IIS
5 9 (0.51%) Oracle Workflow
6 6 (0.34%) Mattermost
6 6 (0.34%) Oracle Self-Service HR
7 5 (0.29%) WebSphere
8 4 (0.23%) Adobe Experience Manager
9 3 (0.17%) CMS
9 3 (0.17%) Oracle SOA Suite
10 2 (0.11%) ArcGIS
10 2 (0.11%) IBM HTTP Server
10 2 (0.11%) Oracle HTTP Server
10 2 (0.11%) Oracle Spatial
10 2 (0.11%) SAS
10 2 (0.11%) WebLogic
10 2 (0.11%) WebSphere Application Server
10 2 (0.11%) WebSphere Portal
11 1 (0.057%) NetWeaver
Applications
1 66 (3.77%) Microsoft Office
2 42 (2.40%) Microsoft Excel
3 28 (1.60%) Microsoft Project
4 19 (1.08%) MS Visio
5 12 (0.68%) Microsoft PowerPoint
6 10 (0.57%) AutoCAD
7 8 (0.46%) Revit
8 5 (0.29%) Chatbot
9 2 (0.11%) Acrobat
10 1 (0.057%) Oracle Smart View
10 1 (0.057%) Spreadsheet
Business Applications
1 55 (3.14%) Remedy ITSM
2 6 (0.34%) ContrOCC
2 6 (0.34%) Oracle HRMS
2 6 (0.34%) Primavera
3 5 (0.29%) SAP S/4HANA
4 4 (0.23%) Oracle EBS
4 4 (0.23%) Oracle ERP
4 4 (0.23%) Payment Gateway
5 3 (0.17%) Maximo
5 3 (0.17%) Oracle Applications
5 3 (0.17%) Oracle Payables
5 3 (0.17%) Oracle Receivables
6 2 (0.11%) assyst
6 2 (0.11%) Dynamics CRM
6 2 (0.11%) Dynamics GP
6 2 (0.11%) Oracle Assets
6 2 (0.11%) Oracle Cash Management
6 2 (0.11%) Oracle EBS R12
6 2 (0.11%) SAP ERP
7 1 (0.057%) Misys Equation
Cloud Services
1 422 (24.09%) Azure
2 270 (15.41%) Microsoft 365
3 205 (11.70%) AWS
4 130 (7.42%) Entra ID
5 82 (4.68%) Power Platform
6 73 (4.17%) SaaS
7 64 (3.65%) Azure DevOps
8 59 (3.37%) GCP
9 50 (2.85%) GitHub
10 36 (2.05%) OneDrive
11 25 (1.43%) PaaS
12 24 (1.37%) Amazon CloudWatch
12 24 (1.37%) AWS Lambda
12 24 (1.37%) Google Workspace
12 24 (1.37%) Serverless
13 23 (1.31%) GitHub Actions
14 22 (1.26%) Amazon S3
15 21 (1.20%) IaaS
16 20 (1.14%) Datadog
16 20 (1.14%) Virtual Private Cloud
Communications & Networking
1 149 (8.50%) Firewall
2 114 (6.51%) DNS
3 96 (5.48%) WAN
4 94 (5.37%) VPN
5 91 (5.19%) LAN
6 72 (4.11%) DHCP
7 70 (4.00%) TCP/IP
8 61 (3.48%) Network Security
9 52 (2.97%) Wi-Fi
10 50 (2.85%) SD-WAN
11 38 (2.17%) SSL
12 35 (2.00%) BGP
12 35 (2.00%) OSPF
13 29 (1.66%) SAN
14 22 (1.26%) BIG-IP
14 22 (1.26%) VLAN
14 22 (1.26%) Wireless
15 21 (1.20%) MPLS
16 19 (1.08%) Cisco Nexus
17 18 (1.03%) Cisco ASA
Database & Business Intelligence
1 69 (3.94%) Power BI
2 50 (2.85%) SQL Server
3 22 (1.26%) Oracle Database
4 15 (0.86%) SQL Server Integration Services
5 13 (0.74%) PostgreSQL
6 12 (0.68%) Oracle Reports
7 11 (0.63%) Data Warehouse
8 10 (0.57%) Amazon RDS
8 10 (0.57%) SQL Server Reporting Services
8 10 (0.57%) Tableau
9 7 (0.40%) Metadata
9 7 (0.40%) NoSQL
9 7 (0.40%) Relational Database
10 5 (0.29%) MySQL
10 5 (0.29%) Oracle BI EE
10 5 (0.29%) Oracle Database 12c
11 4 (0.23%) Data Lake
11 4 (0.23%) DTS
11 4 (0.23%) MongoDB
11 4 (0.23%) Oracle Database 11g
Development Applications
1 191 (10.90%) JIRA
2 31 (1.77%) Git
3 30 (1.71%) Jenkins
4 28 (1.60%) GitLab
5 15 (0.86%) Bitbucket
6 8 (0.46%) MSI
7 5 (0.29%) JMeter
8 4 (0.23%) AdminStudio
8 4 (0.23%) Cucumber
8 4 (0.23%) InstallShield
8 4 (0.23%) Maven
8 4 (0.23%) MLflow
8 4 (0.23%) Postman
8 4 (0.23%) REST Assured
8 4 (0.23%) ScriptRunner
9 3 (0.17%) Atlassian Bamboo
9 3 (0.17%) Browser DevTools
9 3 (0.17%) Eclipse
9 3 (0.17%) Flyway
9 3 (0.17%) Visual Studio
General
1 662 (37.79%) Social Skills
2 304 (17.35%) Finance
3 268 (15.30%) Analytical Skills
4 191 (10.90%) Public Sector
5 91 (5.19%) Banking
6 75 (4.28%) Telecoms
7 69 (3.94%) Organisational Skills
8 59 (3.37%) Legal
9 48 (2.74%) Influencing Skills
10 35 (2.00%) Documentation Skills
11 34 (1.94%) Retail
12 27 (1.54%) Presentation Skills
13 26 (1.48%) Local Government
14 25 (1.43%) Military
15 21 (1.20%) Aerospace
16 17 (0.97%) Financial Institution
16 17 (0.97%) Inclusion and Diversity
16 17 (0.97%) Police
17 14 (0.80%) Front Office
17 14 (0.80%) Investment Banking
Job Titles
1 256 (14.61%) Analyst
2 146 (8.33%) Senior
3 135 (7.71%) Service Manager
4 130 (7.42%) IT Support
5 117 (6.68%) Architect
6 116 (6.62%) Lead
7 110 (6.28%) Support Engineer
8 90 (5.14%) IT Manager
9 80 (4.57%) Consultant
10 79 (4.51%) Service Analyst
11 65 (3.71%) IT Analyst
12 62 (3.54%) Delivery Manager
13 57 (3.25%) IT Engineer
13 57 (3.25%) Support Analyst
14 56 (3.20%) Project Manager
15 55 (3.14%) Network Engineer
16 53 (3.03%) IT Support Engineer
17 48 (2.74%) Transition Manager
18 46 (2.63%) Service Desk Analyst
19 45 (2.57%) Administrator
Libraries, Frameworks & Software Standards
1 93 (5.31%) REST
2 50 (2.85%) SOAP
3 29 (1.66%) Middleware
4 23 (1.31%) CSS
4 23 (1.31%) LDAP
4 23 (1.31%) Web Services
5 21 (1.20%) .NET
5 21 (1.20%) OAuth
6 19 (1.08%) HTML
7 17 (0.97%) SAML
8 16 (0.91%) 802.1X
8 16 (0.91%) Oracle Fusion
9 15 (0.86%) Oracle GoldenGate
10 13 (0.74%) Ajax
10 13 (0.74%) ISPF
10 13 (0.74%) Microsoft Graph
10 13 (0.74%) OpenID
11 12 (0.68%) AWS CDK
12 11 (0.63%) OAuth2
13 10 (0.57%) Kafka
Miscellaneous
1 132 (7.53%) CMDB
2 123 (7.02%) Onboarding
3 103 (5.88%) Data Centre
4 74 (4.22%) Product Ownership
5 62 (3.54%) Enterprise Software
6 50 (2.85%) Management Information System
7 42 (2.40%) PKI
8 40 (2.28%) Clustering
9 38 (2.17%) Self-Motivation
10 33 (1.88%) Cloud Native
11 29 (1.66%) Security Posture
12 28 (1.60%) Analytical Mindset
13 26 (1.48%) Replication
14 25 (1.43%) Virtual Team
15 24 (1.37%) Hybrid Cloud
15 24 (1.37%) Mainframe
16 23 (1.31%) Legacy Systems
17 22 (1.26%) Driving Licence
18 13 (0.74%) Private Cloud
19 12 (0.68%) Data Protection Act
Operating Systems
1 401 (22.89%) Windows
2 118 (6.74%) Linux
3 100 (5.71%) Windows 10
4 81 (4.62%) Windows Server
5 61 (3.48%) Unix
6 45 (2.57%) Mac OS
7 40 (2.28%) Apple iOS
7 40 (2.28%) Red Hat Enterprise Linux
8 28 (1.60%) Android
9 14 (0.80%) zOS
10 11 (0.63%) AIX
10 11 (0.63%) Windows Server 2019
11 10 (0.57%) Windows Server 2016
12 8 (0.46%) Oracle Linux
12 8 (0.46%) Windows Server 2012
13 5 (0.29%) HPUX
13 5 (0.29%) Solaris
13 5 (0.29%) SUSE
13 5 (0.29%) VMS
14 3 (0.17%) OpenVMS
Processes & Methodologies
1 557 (31.79%) Service Management
2 487 (27.80%) ITSM
3 435 (24.83%) Problem-Solving
4 399 (22.77%) Agile
5 374 (21.35%) Stakeholder Management
6 343 (19.58%) Continuous Improvement
7 291 (16.61%) Change Management
8 274 (15.64%) Service Delivery
9 205 (11.70%) DevOps
10 190 (10.84%) Stakeholder Engagement
11 178 (10.16%) Customer Service
12 173 (9.87%) Incident Management
12 173 (9.87%) Roadmaps
13 148 (8.45%) Problem Management
14 141 (8.05%) Migration
15 137 (7.82%) Project Delivery
16 128 (7.31%) Root Cause Analysis
16 128 (7.31%) Service Design
17 127 (7.25%) AI
18 126 (7.19%) CI/CD
Programming Languages
1 144 (8.22%) PowerShell
2 101 (5.76%) SQL
3 76 (4.34%) Python
4 68 (3.88%) JavaScript
5 34 (1.94%) Bash
6 24 (1.37%) Java
7 18 (1.03%) PL/SQL
7 18 (1.03%) Shell Script
8 16 (0.91%) Korn
9 14 (0.80%) C#
10 11 (0.63%) Bicep
11 9 (0.51%) Groovy
11 9 (0.51%) Perl
12 7 (0.40%) Apex Code
13 5 (0.29%) T-SQL
14 4 (0.23%) JCL
14 4 (0.23%) REXX
15 3 (0.17%) SOQL
15 3 (0.17%) TypeScript
15 3 (0.17%) VBScript
Qualifications
1 597 (34.08%) Security Cleared
2 412 (23.52%) SC Cleared
3 219 (12.50%) Degree
4 183 (10.45%) DV Cleared
5 144 (8.22%) ITIL Certification
6 68 (3.88%) PMI Certification
7 65 (3.71%) Cisco Certification
8 64 (3.65%) Computer Science Degree
9 62 (3.54%) PMP
10 57 (3.25%) Microsoft Certification
11 48 (2.74%) Azure Certification
12 46 (2.63%) CCNP
13 42 (2.40%) CISSP
14 38 (2.17%) ITIL Foundation Certificate
15 24 (1.37%) CCNA
16 23 (1.31%) BPSS Clearance
16 23 (1.31%) Master's Degree
17 18 (1.03%) A+ Certification
17 18 (1.03%) AWS Certification
17 18 (1.03%) MCSE
Quality Assurance & Compliance
1 157 (8.96%) SLA
2 69 (3.94%) ISO/IEC 27001
3 58 (3.31%) NIST
4 54 (3.08%) Data Quality
5 40 (2.28%) GDPR
6 38 (2.17%) QA
7 37 (2.11%) COBIT
8 30 (1.71%) NCSC
9 29 (1.66%) PMO
10 25 (1.43%) GRC
11 20 (1.14%) ISO/IEC 20000
12 14 (0.80%) PCI DSS
13 9 (0.51%) Cyber Essentials
13 9 (0.51%) Government Security Classifications
14 7 (0.40%) Accessibility
14 7 (0.40%) Sarbanes-Oxley
15 6 (0.34%) Actionable Recommendations
16 5 (0.29%) Cyber Essentials PLUS
16 5 (0.29%) ISO/IEC 42001
16 5 (0.29%) SOC 2
System Software
1 303 (17.29%) Active Directory
2 83 (4.74%) VMware Infrastructure
3 33 (1.88%) Docker
4 26 (1.48%) Hyper-V
5 20 (1.14%) Oracle RAC
6 19 (1.08%) VMware ESXi
7 17 (0.97%) Virtual Desktop
7 17 (0.97%) VMware NSX
8 15 (0.86%) Firmware
8 15 (0.86%) Virtual Machines
9 13 (0.74%) vSphere
10 11 (0.63%) RACF
11 6 (0.34%) IAG
11 6 (0.34%) NFS
12 4 (0.23%) Microsoft App-V
13 3 (0.17%) BitLocker
13 3 (0.17%) OpenAM
13 3 (0.17%) PowerHA
13 3 (0.17%) XenDesktop
14 2 (0.11%) Job Entry Subsystem
Systems Management
1 146 (8.33%) Microsoft Intune
2 79 (4.51%) Terraform
3 74 (4.22%) Ansible
4 67 (3.82%) SCCM
5 54 (3.08%) Kubernetes
6 23 (1.31%) Oracle RMAN
7 17 (0.97%) Grafana
7 17 (0.97%) Single Sign-On
8 15 (0.86%) Jamf Pro
8 15 (0.86%) Oracle Enterprise Manager
9 14 (0.80%) WSUS
10 13 (0.74%) FortiGate
11 12 (0.68%) Prometheus
11 12 (0.68%) Red Hat Satellite
12 10 (0.57%) Active Directory Federation Services
12 10 (0.57%) OMEGAMON
13 9 (0.51%) CASB
13 9 (0.51%) vCenter Server
14 8 (0.46%) Data Guard
14 8 (0.46%) SCOM
Vendors
1 456 (26.03%) Microsoft
2 440 (25.11%) ServiceNow
3 127 (7.25%) VMware
4 94 (5.37%) Cisco
5 82 (4.68%) Oracle
6 73 (4.17%) Remedy
7 57 (3.25%) Splunk
8 41 (2.34%) Palo Alto
8 41 (2.34%) SolarWinds
9 38 (2.17%) IBM
10 37 (2.11%) SAP
11 36 (2.05%) BMC
11 36 (2.05%) Google
12 35 (2.00%) Citrix
13 31 (1.77%) Fortinet
13 31 (1.77%) Red Hat
14 30 (1.71%) Juniper
15 29 (1.66%) Dynatrace
15 29 (1.66%) Salesforce
16 25 (1.43%) F5