Digital Customer Experience Contract Job Trends in England

Digital Customer Experience (Digital CX)
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Digital Customer Experience skills. It covers contract job vacancies from the 6 months leading up to 5 December 2025, with comparisons to the same periods in the previous two years.

6 months to
5 Dec 2025
Same period 2024 Same period 2023
Rank 525 501 573
Rank change year-on-year -24 +72 +172
Contract jobs citing Digital Customer Experience 13 4 6
As % of all contract jobs in England 0.042% 0.013% 0.016%
As % of the Processes & Methodologies category 0.047% 0.015% 0.018%
Number of daily rates quoted 7 4 4
10th Percentile £388 £376 -
25th Percentile £450 £396 £663
Median daily rate (50th Percentile) £550 £415 £675
Median % change year-on-year +32.53% -38.52% +14.89%
75th Percentile £637 £439 £691
90th Percentile £690 £468 £696
UK median daily rate £550 £415 £675
% change year-on-year +32.53% -38.52% +17.39%

All Process and Methodology Skills
England

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,877 26,975 33,843
As % of all contract IT jobs advertised in England 89.47% 87.88% 88.73%
Number of daily rates quoted 17,778 16,586 23,069
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £500 £525 £545
Median % change year-on-year -4.76% -3.67% -0.91%
75th Percentile £625 £649 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,797 956 1,438
10th Percentile £15.00 £15.24 £14.72
25th Percentile £17.88 £20.23 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +18.67%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.04 £75.00 £77.50
UK median hourly rate £25.15 £32.75 £42.50
% change year-on-year -23.21% -22.94% +21.43%

Digital Customer Experience
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Digital Customer Experience relative to all contract IT jobs advertised in England.

Digital Customer Experience job vacancy trend in England

Digital Customer Experience
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Digital Customer Experience.

Contractor daily rate distribution trend for jobs in England citing Digital Customer Experience

Digital Customer Experience
Daily Rate Histogram in England

Daily rate distribution for jobs citing Digital Customer Experience in England over the 6 months to 5 December 2025.

Daily rate histogram for Digital Customer Experience in England

Digital Customer Experience
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Digital Customer Experience.

Contractor hourly rate distribution trend for jobs in England citing Digital Customer Experience

Digital Customer Experience
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Digital Customer Experience within the England region over the 6 months to 5 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +12 11 £600 +41.18% 7
Midlands -28 2 £463 +11.45% 2
West Midlands -27 1 £500 +20.48%
East Midlands - 1 £425 - 2
Digital Customer Experience
UK

Digital Customer Experience
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (7.69%) CMS
Applications
1 4 (30.77%) Chatbot
General
1 7 (53.85%) Social Skills
2 5 (38.46%) Analytical Skills
2 5 (38.46%) Finance
3 4 (30.77%) Banking
4 2 (15.38%) Legal
4 2 (15.38%) Marketing
5 1 (7.69%) Inclusion and Diversity
5 1 (7.69%) Local Government
5 1 (7.69%) Pharmaceutical
5 1 (7.69%) Retail
Job Titles
1 3 (23.08%) Analyst
1 3 (23.08%) Business Analyst
1 3 (23.08%) Digital Analyst
1 3 (23.08%) Digital Business Analyst
1 3 (23.08%) Product Manager
1 3 (23.08%) Product Owner
1 3 (23.08%) Web Analyst
1 3 (23.08%) Web Business Analyst
2 2 (15.38%) Lead
2 2 (15.38%) Senior
2 2 (15.38%) Senior Manager
2 2 (15.38%) Senior Product Manager
3 1 (7.69%) Digital Product Manager
3 1 (7.69%) Digital Programme Manager
3 1 (7.69%) E-Commerce Product Owner
3 1 (7.69%) Lead Product Owner
3 1 (7.69%) Programme Manager
3 1 (7.69%) Senior Digital Product Manager
Miscellaneous
1 6 (46.15%) Product Ownership
2 3 (23.08%) Self-Motivation
3 1 (7.69%) Biopharmaceutical
3 1 (7.69%) Life Science
3 1 (7.69%) Management Information System
3 1 (7.69%) Mobile App
3 1 (7.69%) PMI
Processes & Methodologies
1 13 (100.00%) Customer Experience
2 11 (84.62%) Agile
3 6 (46.15%) Analytics
3 6 (46.15%) Product Strategy
4 5 (38.46%) AI
4 5 (38.46%) Business Case
4 5 (38.46%) Product Backlog
4 5 (38.46%) Scaled Agile Framework
5 4 (30.77%) Backlog Prioritisation
5 4 (30.77%) Conversational AI
5 4 (30.77%) Conversational UI
5 4 (30.77%) Cost Reduction
5 4 (30.77%) Fintech
5 4 (30.77%) Generative AI
5 4 (30.77%) Product Requirements
5 4 (30.77%) User Experience
6 3 (23.08%) Low-Fidelity Prototypes
6 3 (23.08%) Problem-Solving
6 3 (23.08%) Requirements Gathering
6 3 (23.08%) Service Design
Programming Languages
1 3 (23.08%) SQL
Qualifications
1 1 (7.69%) PMI Certification
Quality Assurance & Compliance
1 1 (7.69%) Accessibility
1 1 (7.69%) California Consumer Privacy Act
1 1 (7.69%) GDPR
1 1 (7.69%) WCAG
Vendors
1 1 (7.69%) Adobe
1 1 (7.69%) Digital Fuel