Digital Customer Experience Contracts in London

Digital Customer Experience (Digital CX)
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Digital Customer Experience over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 380 - 559
Rank change year-on-year - - -111
Contract jobs citing Digital Customer Experience 12 0 39
As % of all contract jobs advertised in London 0.067% - 0.10%
As % of the Processes & Methodologies category 0.076% - 0.11%
Number of daily rates quoted 12 0 19
10th Percentile £521 - -
25th Percentile - - £425
Median daily rate (50th Percentile) £600 - £550
Median % change year-on-year - - +22.22%
75th Percentile £600 - £625
90th Percentile £601 - £725
England median daily rate £600 £650 £475
% change year-on-year -7.69% +36.84% -

All Process and Methodology Skills
London

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,788 24,627 35,896
As % of all contract IT jobs advertised in London 88.55% 91.11% 92.25%
Number of daily rates quoted 11,315 17,707 26,166
10th Percentile £338 £375 £390
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £550 £590 £575
Median % change year-on-year -6.78% +2.61% +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +8.59%
Number of hourly rates quoted 324 278 427
10th Percentile £16.00 £18.59 £17.25
25th Percentile £20.00 £22.53 £23.91
Median hourly rate £29.50 £38.13 £36.00
Median % change year-on-year -22.62% +5.90% +10.77%
75th Percentile £47.56 £62.64 £51.00
90th Percentile £65.93 £76.78 £67.75
England median hourly rate £36.00 £37.50 £24.50
% change year-on-year -4.00% +53.06% +2.08%

Digital Customer Experience
Job Vacancy Trend in London

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in London.

Job vacancy trend for Digital Customer Experience in London

Digital Customer Experience
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Digital Customer Experience in London.

Daily rate trend for Digital Customer Experience in London

Digital Customer Experience
Daily Rate Histogram in London

Daily rate distribution for jobs citing Digital Customer Experience in London over the 6 months to 30 April 2024.

Daily rate histogram for Digital Customer Experience in London

Digital Customer Experience
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Digital Customer Experience within the London region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East London - 1 £600 -
Digital Customer Experience
England

Digital Customer Experience
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) govService
Communications & Networking
1 3 (25.00%) Intranet
General
1 4 (33.33%) Local Government
2 2 (16.67%) Marketing
3 1 (8.33%) Public Sector
Job Titles
1 8 (66.67%) Head of Digital
2 7 (58.33%) Head of Customer Experience
3 1 (8.33%) Architect
3 1 (8.33%) Designer
3 1 (8.33%) Digital Architect
3 1 (8.33%) Digital Transformation
3 1 (8.33%) Enterprise Architect
3 1 (8.33%) Head of Digital Transformation
3 1 (8.33%) Head of Strategy
3 1 (8.33%) Senior
Libraries, Frameworks & Software Standards
1 1 (8.33%) MACH
Miscellaneous
1 1 (8.33%) Low-Code
1 1 (8.33%) Mobile App
Processes & Methodologies
1 12 (100.00%) Customer Experience
2 8 (66.67%) Digital Transformation Programme
3 7 (58.33%) Service Design
3 7 (58.33%) User Research
4 5 (41.67%) Digital Strategy
5 4 (33.33%) Matrix Management
6 3 (25.00%) Agile
6 3 (25.00%) Business Process Improvement
6 3 (25.00%) CRM
6 3 (25.00%) PRINCE2
6 3 (25.00%) Process Improvement
6 3 (25.00%) Scrum
7 2 (16.67%) Digital Transformation Strategy
7 2 (16.67%) Storytelling
8 1 (8.33%) Analytics
8 1 (8.33%) Data Analytics
8 1 (8.33%) Decision-Making
8 1 (8.33%) Demand Generation
8 1 (8.33%) Machine Learning
8 1 (8.33%) Problem-Solving
Quality Assurance & Compliance
1 4 (33.33%) Accessibility
2 3 (25.00%) Data Quality
Vendors
1 2 (16.67%) Adobe
2 1 (8.33%) Optimizely
2 1 (8.33%) Sitecore