Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
UK > England
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 256 225 197
Rank change year-on-year -31 -28 +77
Contract jobs citing Service Design 1,043 1,159 1,263
As % of all contract IT jobs advertised in England 1.09% 1.22% 1.33%
As % of the Processes & Methodologies category 1.25% 1.42% 1.56%
Number of daily rates quoted 659 740 833
England median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% -
10th Percentile £363 £345 £325
90th Percentile £648 £638 £638
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% -
Number of hourly rates quoted 6 0 3
England median hourly rate £27.36 - £15.50
10th Percentile £22.42 - £15.25
90th Percentile £43.06 - £22.15
UK median hourly rate £27.36 £108.00 £15.50
% change year-on-year -74.67% +596.77% -57.82%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 83,285 81,793 81,016
As % of all contract IT jobs advertised in England 86.84% 86.03% 85.56%
Number of daily rates quoted 55,827 55,137 53,807
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% -
10th Percentile £300 £284 £263
90th Percentile £650 £638 £613
UK median daily rate £465 £450 £425
% change year-on-year +3.33% +5.88% +2.41%
Number of hourly rates quoted 2,093 1,885 2,236
England median hourly rate £22.50 £25.00 £23.23
Median hourly rate % change year-on-year -10.00% +7.61% +5.60%
10th Percentile £11.25 £11.29 £11.25
90th Percentile £50.50 £50.00 £47.83
UK median hourly rate £22.50 £24.00 £22.50
% change year-on-year -6.25% +6.67% +2.27%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a percentage of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in England.

Contractor daily rate trend for Service Design in England

Service Design
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Design in England over the 6 months to 18 December 2018.

Contractor daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in England.

Contractor hourly rate trend for Service Design in England

Service Design
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Design in England over the 6 months to 18 December 2018.

Contractor hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 443 £500 - 43
North of England +7 207 £450 -8.86% 14
South East -80 148 £475 +11.76% 31
Midlands +16 127 £467 -1.16% 28
West Midlands -5 105 £467 -6.60% 27
Yorkshire +5 95 £450 -9.55% 9
North West +15 83 £450 -10.00% 1
South West -35 63 £500 - 11
East of England +6 57 £500 +12.99% 9
North East -30 29 £425 -10.53% 4
East Midlands +19 21 £480 +37.14% 1
Service Design
UK

For the 6 months to 18 December 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Service Design.

1 501 (48.03%) Agile Software Development
2 269 (25.79%) ITIL
3 226 (21.67%) User Experience
4 201 (19.27%) Finance
5 199 (19.08%) Service Management
6 181 (17.35%) Security Cleared
7 143 (13.71%) User-Centered Design (UCD)
8 134 (12.85%) Service Delivery
9 131 (12.56%) Scrum
10 121 (11.60%) Problem-Solving
11 120 (11.51%) SC Cleared
12 110 (10.55%) Stakeholder Management
13 102 (9.78%) Degree
14 97 (9.30%) HTML
15 94 (9.01%) User Stories
16 92 (8.82%) Decision-Making
17 84 (8.05%) Prototyping
18 82 (7.86%) ITIL V3
19 80 (7.67%) Project Management
20 79 (7.57%) JIRA
21 71 (6.81%) JavaScript
21 71 (6.81%) CSS
21 71 (6.81%) Microsoft Azure
22 70 (6.71%) Amazon AWS
22 70 (6.71%) Microsoft
22 70 (6.71%) Change Management
23 69 (6.62%) Usability Testing
24 68 (6.52%) Analytical Skills
24 68 (6.52%) Workflow
25 66 (6.33%) ITSM

Service Design
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (4.22%) Confluence
2 9 (0.86%) CMS
3 8 (0.77%) Apache
4 7 (0.67%) Drupal
4 7 (0.67%) SharePoint
4 7 (0.67%) WebLogic
5 6 (0.58%) Skype for Business
6 4 (0.38%) Mule
7 3 (0.29%) nginx
7 3 (0.29%) OpenStack
8 2 (0.19%) Adobe Experience Manager
8 2 (0.19%) Anypoint
8 2 (0.19%) Elasticsearch
8 2 (0.19%) K2 blackpearl
8 2 (0.19%) Marvel
8 2 (0.19%) Oracle SOA Suite
8 2 (0.19%) SharePoint 2013
8 2 (0.19%) Sitecore CMS
9 1 (0.096%) SAS
9 1 (0.096%) WordPress
Applications
1 26 (2.49%) InVision
2 24 (2.30%) Microsoft Office
3 20 (1.92%) Microsoft Excel
4 17 (1.63%) MS Visio
5 16 (1.53%) Microsoft Project
6 14 (1.34%) Microsoft PowerPoint
7 13 (1.25%) Adobe Creative Suite
8 10 (0.96%) Photoshop
9 8 (0.77%) Adobe Illustrator
9 8 (0.77%) OmniGraffle
10 6 (0.58%) UXPin
11 2 (0.19%) SPSS
12 1 (0.096%) Adobe After Effects
12 1 (0.096%) Chatbot
Business Applications
1 13 (1.25%) Dynamics CRM
2 4 (0.38%) Remedy ITSM
3 2 (0.19%) Sonata
4 1 (0.096%) HFM
4 1 (0.096%) Magento
4 1 (0.096%) Oracle BPM
4 1 (0.096%) Oracle EBS
4 1 (0.096%) Oracle EBS R12
4 1 (0.096%) SDL Web 8
Cloud Services
1 71 (6.81%) Microsoft Azure
2 70 (6.71%) Amazon AWS
3 40 (3.84%) SaaS
4 21 (2.01%) PaaS
5 17 (1.63%) IaaS
6 15 (1.44%) Azure Active Directory
7 12 (1.15%) Office 365
8 11 (1.05%) Adobe Creative Cloud
8 11 (1.05%) Dynamics 365
8 11 (1.05%) Slack
9 6 (0.58%) GitHub
10 5 (0.48%) Google Analytics
11 4 (0.38%) Amazon S3
11 4 (0.38%) IBM Cloud
11 4 (0.38%) OneDrive
12 3 (0.29%) Cloud Computing
12 3 (0.29%) Quay.io
13 2 (0.19%) Azure Data Factory
13 2 (0.19%) npm
13 2 (0.19%) Serverless
Communications & Networking
1 16 (1.53%) DNS
1 16 (1.53%) Internet
2 15 (1.44%) Firewall
3 12 (1.15%) HTTP
3 12 (1.15%) Unified Communications
3 12 (1.15%) VPN
3 12 (1.15%) WAN
4 11 (1.05%) LAN
4 11 (1.05%) Wireless
5 8 (0.77%) BGP
5 8 (0.77%) Skype
5 8 (0.77%) Software-Defined Networking
6 7 (0.67%) OSPF
7 6 (0.58%) FTP
8 5 (0.48%) AMQP
8 5 (0.48%) Cisco Wireless
8 5 (0.48%) MPLS
9 4 (0.38%) Cisco Nexus
9 4 (0.38%) Junos
9 4 (0.38%) Wi-Fi
Database & Business Intelligence
1 19 (1.82%) SQL Server
2 15 (1.44%) Data Warehouse
3 14 (1.34%) PostgreSQL
3 14 (1.34%) Relational Database
4 8 (0.77%) Azure SQL Database
5 7 (0.67%) NoSQL
5 7 (0.67%) Oracle Database
5 7 (0.67%) Oracle Database 11g
6 6 (0.58%) Couchbase
6 6 (0.58%) Hadoop
7 5 (0.48%) Amazon RDS
7 5 (0.48%) Big Data
7 5 (0.48%) MongoDB
7 5 (0.48%) Power BI
8 4 (0.38%) NewSQL
8 4 (0.38%) SQL Server Integration Services
9 3 (0.29%) JanusGraph
9 3 (0.29%) MySQL
10 2 (0.19%) Data Lake
10 2 (0.19%) Spatial Data
Development Applications
1 79 (7.57%) JIRA
2 32 (3.07%) Git (software)
3 22 (2.11%) Jenkins
4 15 (1.44%) Axure RP
5 12 (1.15%) JUnit
6 11 (1.05%) Subversion
7 6 (0.58%) Balsamiq Mockups
7 6 (0.58%) Team Foundation Server
8 5 (0.48%) Visual Studio Team System
9 4 (0.38%) Bitbucket
9 4 (0.38%) ProtoShare
10 3 (0.29%) Artifactory
10 3 (0.29%) GitLab
10 3 (0.29%) Maven
10 3 (0.29%) NUnit
11 2 (0.19%) gulp
11 2 (0.19%) HP UFT
11 2 (0.19%) Jasmine
12 1 (0.096%) CircleCI
12 1 (0.096%) git-flow
General
1 201 (19.27%) Finance
2 49 (4.70%) Banking
3 46 (4.41%) Telecoms
4 36 (3.45%) Marketing
5 33 (3.16%) Retail
6 21 (2.01%) Legal
7 18 (1.73%) Manufacturing
8 16 (1.53%) Electronics
9 14 (1.34%) Military
10 12 (1.15%) Law
11 11 (1.05%) Billing
12 8 (0.77%) Investment Banking
13 6 (0.58%) Local Government
14 5 (0.48%) Financial Institution
14 5 (0.48%) Publishing
15 4 (0.38%) Advertising
15 4 (0.38%) French Language
16 3 (0.29%) Back Office
16 3 (0.29%) Games
16 3 (0.29%) German Language
Job Titles
1 204 (19.56%) Designer
2 188 (18.02%) Architect
3 111 (10.64%) User Researcher
4 98 (9.40%) Service Manager
5 84 (8.05%) Developer
6 78 (7.48%) Analyst
7 69 (6.62%) UX Designer
8 55 (5.27%) Service Architect
9 53 (5.08%) Transition Manager
10 50 (4.79%) Service Transition Manager
11 48 (4.60%) Service Design Manager
12 44 (4.22%) Solutions Architect
13 40 (3.84%) Business Analyst
14 35 (3.36%) Delivery Manager
14 35 (3.36%) Senior Designer
15 34 (3.26%) Consultant
16 31 (2.97%) Service Analyst
17 30 (2.88%) IT Manager
18 29 (2.78%) Technical Architect
19 28 (2.68%) Project Manager
Libraries, Frameworks & Software Standards
1 97 (9.30%) HTML
2 71 (6.81%) CSS
3 41 (3.93%) Web Services
4 39 (3.74%) REST
5 37 (3.55%) XML
6 25 (2.40%) Spring
7 24 (2.30%) .NET
7 24 (2.30%) HTML5
7 24 (2.30%) RESTful
8 20 (1.92%) CSS3
9 19 (1.82%) Django
10 16 (1.53%) JSON
10 16 (1.53%) Play Framework
11 15 (1.44%) SOAP
12 13 (1.25%) Ajax
12 13 (1.25%) AngularJS
13 12 (1.15%) Middleware
13 12 (1.15%) Node.js
13 12 (1.15%) Spring MVC
14 11 (1.05%) OAuth
Miscellaneous
1 226 (21.67%) User Experience
2 68 (6.52%) Analytical Skills
3 38 (3.64%) Management Information System
4 26 (2.49%) Data Centre
5 25 (2.40%) Mobile App
6 22 (2.11%) NHS
6 22 (2.11%) Self-Motivation
7 21 (2.01%) Blog
7 21 (2.01%) Taxonomies
8 18 (1.73%) Public Cloud
9 14 (1.34%) Private Cloud
10 10 (0.96%) Data Structures
11 9 (0.86%) Fintech
12 8 (0.77%) Enterprise Software
12 8 (0.77%) Graphic Design
12 8 (0.77%) Virtual Team
13 7 (0.67%) CMDB
13 7 (0.67%) Hybrid Cloud
13 7 (0.67%) PMI
13 7 (0.67%) Security Operations Centre
Operating Systems
1 41 (3.93%) Linux
2 40 (3.84%) Windows
3 24 (2.30%) Android
4 23 (2.21%) Apple iOS
5 13 (1.25%) Windows 10
6 10 (0.96%) Windows Server
7 9 (0.86%) Unix
8 8 (0.77%) Windows 7
9 7 (0.67%) Windows 8
10 3 (0.29%) CoreOS
10 3 (0.29%) Mac OS
11 2 (0.19%) CentOS
12 1 (0.096%) Red Hat Enterprise Linux
Processes & Methodologies
1 501 (48.03%) Agile Software Development
2 269 (25.79%) ITIL
3 199 (19.08%) Service Management
4 143 (13.71%) User-Centered Design (UCD)
5 134 (12.85%) Service Delivery
6 131 (12.56%) Scrum
7 121 (11.60%) Problem-Solving
8 110 (10.55%) Stakeholder Management
9 94 (9.01%) User Stories
10 92 (8.82%) Decision-Making
11 84 (8.05%) Prototyping
12 82 (7.86%) ITIL V3
13 80 (7.67%) Project Management
14 70 (6.71%) Change Management
15 69 (6.62%) Usability Testing
16 68 (6.52%) Workflow
17 66 (6.33%) ITSM
18 60 (5.75%) Collaborative Working
19 58 (5.56%) Migration
20 57 (5.47%) Business Analysis
Programming Languages
1 71 (6.81%) JavaScript
2 58 (5.56%) Java
3 42 (4.03%) SQL
4 25 (2.40%) PowerShell
5 21 (2.01%) Python
6 20 (1.92%) Bash Shell
7 19 (1.82%) Ruby
8 18 (1.73%) Scala
9 8 (0.77%) C
9 8 (0.77%) C#
9 8 (0.77%) Go
10 7 (0.67%) PL/SQL
11 6 (0.58%) Java 8
12 5 (0.48%) PHP
13 4 (0.38%) Perl
14 2 (0.19%) C++
14 2 (0.19%) Clojure
14 2 (0.19%) ES6
14 2 (0.19%) T-SQL
14 2 (0.19%) TypeScript
Qualifications
1 181 (17.35%) Security Cleared
2 120 (11.51%) SC Cleared
3 102 (9.78%) Degree
4 31 (2.97%) BPSS Clearance
5 28 (2.68%) ITIL Certification
6 27 (2.59%) DV Cleared
7 17 (1.63%) ITIL Foundation Certificate
8 10 (0.96%) ISEB
9 8 (0.77%) PRINCE2 Practitioner
10 7 (0.67%) PMI Certification
11 6 (0.58%) Computer Science Degree
11 6 (0.58%) CTC Cleared
11 6 (0.58%) Six Sigma Green Belt
12 5 (0.48%) CISSP
13 4 (0.38%) TOGAF Certification
14 3 (0.29%) BC Cleared
14 3 (0.29%) Cisco Certification
14 3 (0.29%) Master's Degree
14 3 (0.29%) Microsoft Certification
14 3 (0.29%) PRINCE2 Certification
Quality Assurance & Compliance
1 32 (3.07%) SLA
2 15 (1.44%) QA
3 9 (0.86%) Disclosure Scotland
3 9 (0.86%) ISO/IEC 27001
3 9 (0.86%) PMO
4 7 (0.67%) Actionable Recommendations
4 7 (0.67%) GDPR
5 6 (0.58%) COBIT
5 6 (0.58%) ISO/IEC 20000
6 5 (0.48%) Data Quality
6 5 (0.48%) ISO 9001
7 2 (0.19%) JSP 440
8 1 (0.096%) COSO
8 1 (0.096%) WAI
System Software
1 37 (3.55%) Active Directory
2 17 (1.63%) Docker
3 7 (0.67%) Virtual Machines
4 5 (0.48%) VMware Infrastructure
5 3 (0.29%) Ceph
5 3 (0.29%) etcd
5 3 (0.29%) flannel
5 3 (0.29%) GlusterFS
5 3 (0.29%) SkyDNS
6 2 (0.19%) vCloud
6 2 (0.19%) VMware NSX
6 2 (0.19%) vSphere
7 1 (0.096%) Virtual Desktop
7 1 (0.096%) VMware ESXi
Systems Management
1 14 (1.34%) Single Sign-On
2 9 (0.86%) Ansible
3 7 (0.67%) Kubernetes
3 7 (0.67%) Puppet
4 4 (0.38%) Host Intrusion Detection System
5 3 (0.29%) AirWatch
5 3 (0.29%) Graphite
5 3 (0.29%) HAProxy
5 3 (0.29%) Network Intrusion Detection System
5 3 (0.29%) Prometheus
5 3 (0.29%) rkt
5 3 (0.29%) Sysdig
5 3 (0.29%) Terraform
6 2 (0.19%) CASB
6 2 (0.19%) Cisco Prime
6 2 (0.19%) HP Quality Center
6 2 (0.19%) Opscode Chef
6 2 (0.19%) Salt
7 1 (0.096%) Netcool
7 1 (0.096%) Systems Management Server (SMS)
Vendors
1 70 (6.71%) Microsoft
2 52 (4.99%) ServiceNow
3 32 (3.07%) Adobe
4 25 (2.40%) Cisco
5 23 (2.21%) Google
5 23 (2.21%) Oracle
5 23 (2.21%) SAP
6 11 (1.05%) VMware
7 9 (0.86%) IBM
7 9 (0.86%) Juniper
8 7 (0.67%) Citrix
9 6 (0.58%) F5
9 6 (0.58%) MuleSoft
10 5 (0.48%) CA
10 5 (0.48%) Concur
10 5 (0.48%) Splunk
11 4 (0.38%) Aerohive Networks
11 4 (0.38%) Marketo
11 4 (0.38%) Remedy
11 4 (0.38%) Tableau