Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 23 March 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Mar 2026
Same period 2025 Same period 2024
Rank 179 266 201
Rank change year-on-year +87 -65 +7
Contract jobs citing Service Design 567 218 445
As % of all contract jobs in England 1.52% 0.88% 1.18%
As % of the Processes & Methodologies category 1.76% 0.97% 1.36%
Number of daily rates quoted 446 146 311
10th Percentile £360 £400 £394
25th Percentile £414 £500 £450
Median daily rate (50th Percentile) £514 £550 £545
Median % change year-on-year -6.59% +0.92% -5.22%
75th Percentile £625 £650 £602
90th Percentile £738 £738 £688
UK median daily rate £500 £537 £530
% change year-on-year -6.93% +1.37% -5.78%
Number of hourly rates quoted 9 1 11
10th Percentile £60.00 - -
25th Percentile £85.00 - £17.80
Median hourly rate £95.00 £31.52 £33.07
Median % change year-on-year +201.40% -4.67% -
75th Percentile £103.25 - £34.53
90th Percentile £106.45 - £72.90
UK median hourly rate £92.50 £31.52 £33.07
% change year-on-year +193.46% -4.67% -

All Process & Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,274 22,410 32,751
As % of all contract IT jobs advertised in England 86.33% 90.76% 86.82%
Number of daily rates quoted 20,683 14,625 21,650
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £504 £525 £525
Median % change year-on-year -4.05% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,981 836 2,152
10th Percentile £15.38 £15.00 £13.00
25th Percentile £18.87 £20.86 £16.00
Median hourly rate £35.00 £33.26 £32.50
Median % change year-on-year +5.25% +2.32% -13.33%
75th Percentile £65.00 £65.00 £58.69
90th Percentile £75.00 £77.35 £71.87
UK median hourly rate £31.50 £32.50 £32.50
% change year-on-year -3.08% - -7.14%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 23 March 2026.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 23 March 2026.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 23 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +58 222 £500 -9.09% 56
North of England +19 120 £500 +5.26% 36
South East -18 75 £525 -4.55% 31
South West +17 68 £725 +26.09% 6
Midlands -16 56 £531 -7.65% 7
North West +5 52 £475 - 14
West Midlands -17 50 £500 -13.04% 7
Yorkshire -23 44 £524 -12.71% 15
North East +7 24 £440 -2.33% 7
East of England -24 6 £550 -31.25% 2
East Midlands - 6 £581 -
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (7.76%) Confluence
2 14 (2.47%) SharePoint
3 7 (1.23%) Microsoft Exchange
4 2 (0.35%) Appian
4 2 (0.35%) CMS
5 1 (0.18%) Anypoint
5 1 (0.18%) Apache Solr
5 1 (0.18%) Drupal
5 1 (0.18%) LiveCycle
5 1 (0.18%) Mule
5 1 (0.18%) Oracle Application Server
5 1 (0.18%) Tomcat
Applications
1 41 (7.23%) Microsoft Office
2 31 (5.47%) Microsoft Project
3 13 (2.29%) Microsoft Excel
4 9 (1.59%) Sketch
5 8 (1.41%) Adobe XD
5 8 (1.41%) Microsoft PowerPoint
6 5 (0.88%) InVision
7 4 (0.71%) Chatbot
7 4 (0.71%) MS Visio
7 4 (0.71%) Trello
8 3 (0.53%) Adobe Creative Suite
8 3 (0.53%) Spreadsheet
8 3 (0.53%) Zeplin
9 2 (0.35%) Adobe After Effects
Business Applications
1 6 (1.06%) Remedy ITSM
1 6 (1.06%) SAP S/4HANA
2 5 (0.88%) Dynamics CRM
3 2 (0.35%) Oracle EBS
4 1 (0.18%) Adobe Campaign
4 1 (0.18%) NetSuite
4 1 (0.18%) Oracle Payroll
4 1 (0.18%) SAP ERP
Cloud Services
1 39 (6.88%) Figma
2 34 (6.00%) Azure
3 24 (4.23%) AWS
4 21 (3.70%) Power Platform
5 13 (2.29%) SaaS
6 12 (2.12%) Microsoft 365
7 7 (1.23%) GCP
7 7 (1.23%) Miro
7 7 (1.23%) OneDrive
8 6 (1.06%) Azure DevOps
8 6 (1.06%) Google Analytics
8 6 (1.06%) Google Tag Manager
9 5 (0.88%) Power Automate
10 4 (0.71%) IaaS
10 4 (0.71%) OpenShift
10 4 (0.71%) PaaS
10 4 (0.71%) Serverless
11 3 (0.53%) AWS CloudFormation
11 3 (0.53%) Boomi
11 3 (0.53%) GitHub
Communications & Networking
1 4 (0.71%) WAN
2 3 (0.53%) 3GPP
2 3 (0.53%) VPN
3 2 (0.35%) Firewall
3 2 (0.35%) Internet
3 2 (0.35%) LAN
3 2 (0.35%) TETRA
4 1 (0.18%) 2G
4 1 (0.18%) 3G
4 1 (0.18%) 4G
4 1 (0.18%) Cisco ISE
4 1 (0.18%) Diameter Protocol
4 1 (0.18%) DNS
4 1 (0.18%) SD-WAN
4 1 (0.18%) SIGTRAN
4 1 (0.18%) SS7
4 1 (0.18%) Unified Communications
4 1 (0.18%) WebEx
4 1 (0.18%) Wi-Fi
4 1 (0.18%) Wireless
Database & Business Intelligence
1 17 (3.00%) Power BI
2 6 (1.06%) BigQuery
2 6 (1.06%) Looker
3 5 (0.88%) SQL Server
4 4 (0.71%) Electronic Patient Records
5 3 (0.53%) Tableau
6 2 (0.35%) Metadata
6 2 (0.35%) SQL Server Integration Services
7 1 (0.18%) EDRMS
7 1 (0.18%) Oracle Exadata
7 1 (0.18%) PostgreSQL
7 1 (0.18%) Relational Database
Development Applications
1 57 (10.05%) JIRA
2 9 (1.59%) Jenkins
3 7 (1.23%) Axure RP
4 6 (1.06%) GitLab
5 2 (0.35%) Cucumber
5 2 (0.35%) Git
5 2 (0.35%) Postman
5 2 (0.35%) REST Assured
5 2 (0.35%) Selenium
6 1 (0.18%) Artifactory
6 1 (0.18%) Cypress.io
6 1 (0.18%) JMeter
6 1 (0.18%) JUnit
6 1 (0.18%) Maven
6 1 (0.18%) Mocha
6 1 (0.18%) Mockito
6 1 (0.18%) Subversion
6 1 (0.18%) Team Foundation Server
6 1 (0.18%) VersionOne
6 1 (0.18%) Zephyr
General
1 185 (32.63%) Public Sector
2 183 (32.28%) Social Skills
3 67 (11.82%) Analytical Skills
4 56 (9.88%) Finance
5 36 (6.35%) Military
6 27 (4.76%) Influencing Skills
7 19 (3.35%) Presentation Skills
8 14 (2.47%) Banking
9 13 (2.29%) Legal
10 12 (2.12%) Local Government
11 9 (1.59%) Inclusion and Diversity
11 9 (1.59%) Retail
12 6 (1.06%) Law
12 6 (1.06%) Marketing
12 6 (1.06%) Telecoms
13 5 (0.88%) Financial Institution
14 4 (0.71%) Documentation Skills
15 3 (0.53%) Digital Healthcare
15 3 (0.53%) Police
16 2 (0.35%) Organisational Skills
Job Titles
1 205 (36.16%) Designer
2 165 (29.10%) Service Designer
3 106 (18.69%) Architect
4 73 (12.87%) Senior
5 63 (11.11%) Lead
6 62 (10.93%) Service Architect
7 61 (10.76%) Analyst
8 51 (8.99%) User Researcher
9 43 (7.58%) Business Analyst
10 35 (6.17%) Senior Designer
11 29 (5.11%) Senior Service Designer
12 27 (4.76%) Lead Designer
12 27 (4.76%) Lead Service Designer
13 24 (4.23%) Service Manager
14 16 (2.82%) Consultant
14 16 (2.82%) Senior Analyst
15 15 (2.65%) UX Designer
16 13 (2.29%) Interaction Designer
16 13 (2.29%) Senior Business Analyst
17 12 (2.12%) Technical Architect
Libraries, Frameworks & Software Standards
1 11 (1.94%) REST
2 8 (1.41%) HTML
2 8 (1.41%) SOAP
3 7 (1.23%) RESTful
4 6 (1.06%) CSS
5 5 (0.88%) .NET
6 4 (0.71%) AngularJS
6 4 (0.71%) Microsoft Graph
6 4 (0.71%) Oracle Fusion
6 4 (0.71%) Spring
6 4 (0.71%) Spring Boot
7 3 (0.53%) Django
7 3 (0.53%) FastAPI
7 3 (0.53%) Flask
7 3 (0.53%) OAuth
7 3 (0.53%) Vue
7 3 (0.53%) Web Services
8 2 (0.35%) .NET Framework
8 2 (0.35%) ASP.NET
8 2 (0.35%) SAML
Miscellaneous
1 61 (10.76%) Product Ownership
2 22 (3.88%) NHS
3 17 (3.00%) Onboarding
4 13 (2.29%) Cloud Native
5 10 (1.76%) Legacy Systems
6 9 (1.59%) AI Agents
7 8 (1.41%) Data Centre
7 8 (1.41%) Hybrid Cloud
7 8 (1.41%) Management Information System
8 6 (1.06%) CMDB
9 5 (0.88%) Data Protection Act
10 4 (0.71%) Analytical Mindset
10 4 (0.71%) IVR
10 4 (0.71%) Mobile App
11 3 (0.53%) Hackathon
11 3 (0.53%) PMI
11 3 (0.53%) Security Posture
11 3 (0.53%) Self-Motivation
11 3 (0.53%) Taxonomies
11 3 (0.53%) Virtual Team
Operating Systems
1 6 (1.06%) Windows
2 4 (0.71%) Windows 10
3 1 (0.18%) MVS
Processes & Methodologies
1 252 (44.44%) Agile
2 166 (29.28%) User Research
3 136 (23.99%) ITIL
4 111 (19.58%) User-Centered Design (UCD)
5 98 (17.28%) Service Management
6 94 (16.58%) Stakeholder Engagement
7 91 (16.05%) User Experience
8 87 (15.34%) Workshop Facilitation
9 76 (13.40%) Roadmaps
10 75 (13.23%) Stakeholder Management
11 74 (13.05%) Journey Map
12 70 (12.35%) Continuous Improvement
13 63 (11.11%) Acceptance Criteria
13 63 (11.11%) UX Design
14 61 (10.76%) Decision-Making
14 61 (10.76%) Service Delivery
15 55 (9.70%) Prototyping
15 55 (9.70%) Usability Testing
16 51 (8.99%) TOGAF
17 49 (8.64%) Problem-Solving
Programming Languages
1 10 (1.76%) SQL
2 9 (1.59%) Java
2 9 (1.59%) PowerShell
2 9 (1.59%) Python
3 8 (1.41%) JavaScript
4 5 (0.88%) C#
5 4 (0.71%) Bash
5 4 (0.71%) T-SQL
6 3 (0.53%) Kusto Query Language
7 2 (0.35%) PL/SQL
8 1 (0.18%) DataWeave
8 1 (0.18%) Groovy
8 1 (0.18%) R
8 1 (0.18%) Scala
8 1 (0.18%) TypeScript
Qualifications
1 208 (36.68%) Security Cleared
2 168 (29.63%) SC Cleared
3 62 (10.93%) Degree
4 39 (6.88%) TOGAF Certification
5 36 (6.35%) DV Cleared
6 18 (3.17%) ITIL Certification
7 17 (3.00%) BPSS Clearance
8 9 (1.59%) AWS Certification
9 8 (1.41%) Azure Certification
10 4 (0.71%) PMI Certification
11 3 (0.53%) CISM
11 3 (0.53%) CISSP
12 2 (0.35%) AWS Certified Cloud Practitioner
12 2 (0.35%) AWS Certified Solutions Architect
12 2 (0.35%) CRISC
13 1 (0.18%) APMG
13 1 (0.18%) Computer Science Degree
13 1 (0.18%) CSPO
13 1 (0.18%) Master's Degree
13 1 (0.18%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 107 (18.87%) Accessibility
2 25 (4.41%) WCAG
3 16 (2.82%) ISO/IEC 20000
4 15 (2.65%) QA
5 14 (2.47%) Actionable Recommendations
6 10 (1.76%) Data Quality
7 9 (1.59%) NCSC
7 9 (1.59%) SLA
8 7 (1.23%) GDPR
8 7 (1.23%) Government Security Classifications
9 6 (1.06%) ISO/IEC 27001
10 4 (0.71%) COBIT
11 3 (0.53%) GRC
11 3 (0.53%) ISO 9001
11 3 (0.53%) PMO
12 2 (0.35%) California Consumer Privacy Act
12 2 (0.35%) NIST
13 1 (0.18%) Cyber Essentials
13 1 (0.18%) FINRA
13 1 (0.18%) Software Quality Assurance
System Software
1 6 (1.06%) Docker
2 3 (0.53%) VMware NSX
3 1 (0.18%) Active Directory
3 1 (0.18%) Virtual Desktop
Systems Management
1 30 (5.29%) OPNET
2 10 (1.76%) Kubernetes
3 8 (1.41%) Terraform
4 5 (0.88%) Ansible
4 5 (0.88%) Single Sign-On
5 3 (0.53%) vRealize
6 1 (0.18%) Grafana
6 1 (0.18%) Microsoft Intune
6 1 (0.18%) Prometheus
6 1 (0.18%) SCCM
6 1 (0.18%) SysTrack
6 1 (0.18%) VxRail
Vendors
1 56 (9.88%) ServiceNow
2 41 (7.23%) Microsoft
3 36 (6.35%) Remedy
4 30 (5.29%) Atlassian
5 13 (2.29%) Adobe
6 12 (2.12%) VMware
7 11 (1.94%) Oracle
8 8 (1.41%) SAP
9 7 (1.23%) Google
10 6 (1.06%) Cisco
11 5 (0.88%) Salesforce
12 4 (0.71%) Workday
13 3 (0.53%) Foundry
13 3 (0.53%) Genesys
13 3 (0.53%) Palo Alto
13 3 (0.53%) UiPath
13 3 (0.53%) Zscaler
14 2 (0.35%) BMC
14 2 (0.35%) OneLogin
14 2 (0.35%) Red Hat