Period
to 6 December 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 6 December 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
UK > England
6 months to
6 Dec 2019
Same period 2018 Same period 2017
Rank 191 259 225
Rank change year-on-year +68 -34 -17
Contract jobs citing Service Design 1,018 1,012 1,168
As % of all contract IT jobs advertised in England 1.37% 1.06% 1.22%
As % of the Processes & Methodologies category 1.59% 1.21% 1.41%
Number of daily rates quoted 631 641 750
England median daily rate £500 £490 £475
Median daily rate % change year-on-year +2.04% +3.16% +5.56%
10th Percentile £400 £363 £345
90th Percentile £650 £650 £638
UK median daily rate £500 £475 £475
% change year-on-year +5.26% - +5.56%
Number of hourly rates quoted 22 6 0
England median hourly rate £35.00 £27.36 -
Median hourly rate % change year-on-year +27.95% - -
UK median hourly rate £35.00 £27.36 -
% change year-on-year +27.95% - -

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 63,919 83,559 82,589
As % of all contract IT jobs advertised in England 85.97% 87.12% 86.34%
Number of daily rates quoted 42,274 56,061 55,568
England median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +5.88%
10th Percentile £300 £300 £281
90th Percentile £650 £650 £638
UK median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 2,003 2,124 1,950
England median hourly rate £23.75 £22.00 £23.32
Median hourly rate % change year-on-year +7.95% -5.66% +3.64%
10th Percentile £11.88 £11.25 £11.25
90th Percentile £53.75 £50.75 £50.00
UK median hourly rate £23.50 £22.10 £23.00
% change year-on-year +6.35% -3.92% +2.22%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a percentage of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in England.

Contractor daily rate trend for Service Design in England

Service Design
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Design in England over the 6 months to 6 December 2019.

Contractor daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in England.

Contractor hourly rate trend for Service Design in England

Service Design
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Design in England over the 6 months to 6 December 2019.

Contractor hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 6 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +64 468 £525 +2.44% 43
North of England +34 192 £463 +5.71% 15
South East +44 144 £475 - 20
Midlands +37 94 £493 +4.79% 11
South West +18 79 £506 +1.25% 9
North West +11 75 £450 - 5
West Midlands +24 72 £500 +6.67% 8
North East +50 64 £463 +8.82% 4
Yorkshire +4 53 £500 +14.29% 6
East of England +12 31 £425 -15.00% 5
East Midlands +34 22 £463 -3.65% 3
Service Design
UK

For the 6 months to 6 December 2019, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Service Design.

1 440 (43.22%) Agile Software Development
2 279 (27.41%) ITIL
3 195 (19.16%) Service Management
4 193 (18.96%) User Experience
5 167 (16.40%) Security Cleared
6 161 (15.82%) Public Sector
7 154 (15.13%) Finance
8 128 (12.57%) SC Cleared
9 117 (11.49%) Service Delivery
10 112 (11.00%) Scrum
11 107 (10.51%) User Stories
12 103 (10.12%) HTML
13 100 (9.82%) Problem-Solving
14 98 (9.63%) User-Centered Design (UCD)
15 91 (8.94%) Degree
16 88 (8.64%) Microsoft
16 88 (8.64%) Azure
17 85 (8.35%) Actionable Insight
18 83 (8.15%) Prototyping
19 82 (8.06%) Stakeholder Management
20 81 (7.96%) Usability Testing
21 77 (7.56%) JIRA
22 76 (7.47%) Project Delivery
23 74 (7.27%) CSS
24 72 (7.07%) Decision-Making
25 68 (6.68%) DevOps
25 68 (6.68%) AWS
25 68 (6.68%) ITIL V3
26 66 (6.48%) ITSM
26 66 (6.48%) Business Analysis

Service Design
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (5.70%) Confluence
2 16 (1.57%) SharePoint
3 5 (0.49%) Tomcat
4 3 (0.29%) Cloud Foundry
4 3 (0.29%) JBoss
5 2 (0.20%) Apache
5 2 (0.20%) Apache Spark
5 2 (0.20%) CMS
5 2 (0.20%) OpenStack
5 2 (0.20%) Oracle SOA Suite
5 2 (0.20%) SharePoint 2013
6 1 (0.098%) Drupal
6 1 (0.098%) IIS
Applications
1 27 (2.65%) InVision
2 25 (2.46%) Sketch
3 17 (1.67%) Microsoft Office
4 13 (1.28%) Adobe Creative Suite
5 10 (0.98%) Figma
6 9 (0.88%) Microsoft Excel
7 5 (0.49%) MS Visio
8 4 (0.39%) Marvel
8 4 (0.39%) Microsoft PowerPoint
9 3 (0.29%) Chatbot
10 2 (0.20%) Microsoft Project
10 2 (0.20%) OmniGraffle
10 2 (0.20%) Photoshop
10 2 (0.20%) Zeplin
11 1 (0.098%) SPSS
Business Applications
1 12 (1.18%) Sparx Enterprise Architect
2 10 (0.98%) Remedy ITSM
3 4 (0.39%) Dynamics CRM
3 4 (0.39%) Oracle EBS
4 2 (0.20%) Oracle Retail
5 1 (0.098%) Actimize
5 1 (0.098%) Oracle ERP
5 1 (0.098%) SAP S/4HANA
Cloud Services
1 88 (8.64%) Azure
2 68 (6.68%) AWS
3 50 (4.91%) Office 365
4 44 (4.32%) SaaS
5 24 (2.36%) PaaS
6 22 (2.16%) IaaS
6 22 (2.16%) Power Platform
7 18 (1.77%) Azure Data Factory
8 16 (1.57%) Azure Active Directory
9 11 (1.08%) AWS CloudFormation
9 11 (1.08%) GCP
10 7 (0.69%) Serverless
11 6 (0.59%) Amazon EC2
12 5 (0.49%) Cloud Computing
12 5 (0.49%) Dynamics 365
13 4 (0.39%) Amazon S3
13 4 (0.39%) Azure Functions
13 4 (0.39%) Twilio
14 3 (0.29%) OpenShift
14 3 (0.29%) Yammer
Communications & Networking
1 47 (4.62%) Firewall
2 22 (2.16%) HTTP
3 14 (1.38%) Internet
3 14 (1.38%) VPN
4 13 (1.28%) Wireless
5 12 (1.18%) WAN
6 10 (0.98%) DNS
6 10 (0.98%) MPLS
7 9 (0.88%) DHCP
7 9 (0.88%) VoIP
8 7 (0.69%) BGP
8 7 (0.69%) Intranet
8 7 (0.69%) OSPF
8 7 (0.69%) Radio Access Network
8 7 (0.69%) VPLS
9 6 (0.59%) EIGRP
9 6 (0.59%) LAN
9 6 (0.59%) Multicast
9 6 (0.59%) Skype
10 5 (0.49%) TCP/IP
Database & Business Intelligence
1 25 (2.46%) Relational Database
2 20 (1.96%) Power BI
3 17 (1.67%) Big Data
4 16 (1.57%) SQL Server
5 10 (0.98%) Data Warehouse
5 10 (0.98%) MySQL
6 9 (0.88%) Data Lake
6 9 (0.88%) SQL Server Analysis Services
7 7 (0.69%) Microsoft Analysis Services
7 7 (0.69%) SQL Server 2014
7 7 (0.69%) SQL Server 2017
8 6 (0.59%) Amazon RDS
8 6 (0.59%) NoSQL
9 5 (0.49%) Azure SQL Database
9 5 (0.49%) Oracle Database
10 4 (0.39%) Hadoop
10 4 (0.39%) PostgreSQL
10 4 (0.39%) QlikView
10 4 (0.39%) Redis
10 4 (0.39%) SQL Server Integration Services
Development Applications
1 77 (7.56%) JIRA
2 29 (2.85%) Git (software)
3 23 (2.26%) Jenkins
4 12 (1.18%) Axure RP
5 10 (0.98%) Selenium
6 9 (0.88%) GitLab
7 8 (0.79%) Artifactory
7 8 (0.79%) SonarQube
7 8 (0.79%) Visual Studio Team System
8 6 (0.59%) JUnit
8 6 (0.59%) Mockito
9 5 (0.49%) Atlassian Bamboo
9 5 (0.49%) Maven
10 4 (0.39%) FitNesse
10 4 (0.39%) Sonatype Nexus
11 3 (0.29%) Bitbucket
11 3 (0.29%) RSpec
12 2 (0.20%) Visual Studio
13 1 (0.098%) Grunt
13 1 (0.098%) Subversion
General
1 161 (15.82%) Public Sector
2 154 (15.13%) Finance
3 52 (5.11%) Telecoms
4 41 (4.03%) Marketing
5 30 (2.95%) Banking
6 26 (2.55%) Retail
7 20 (1.96%) Manufacturing
8 18 (1.77%) Legal
9 16 (1.57%) Electronics
10 13 (1.28%) Law
10 13 (1.28%) Military
11 11 (1.08%) Police
12 6 (0.59%) Pharmaceutical
13 5 (0.49%) Advertising
14 4 (0.39%) Billing
14 4 (0.39%) Financial Institution
14 4 (0.39%) Local Government
15 3 (0.29%) Investment Banking
16 2 (0.20%) Housing Association
17 1 (0.098%) Retail Banking
Job Titles
1 195 (19.16%) Designer
2 158 (15.52%) Architect
3 119 (11.69%) Service Manager
4 102 (10.02%) User Researcher
5 79 (7.76%) Developer
6 75 (7.37%) Transition Manager
7 73 (7.17%) Service Transition Manager
8 63 (6.19%) UX Designer
9 57 (5.60%) Analyst
10 54 (5.30%) Service Design Manager
11 52 (5.11%) Product Manager
12 40 (3.93%) Business Analyst
12 40 (3.93%) Solutions Architect
13 38 (3.73%) Service Architect
14 36 (3.54%) Senior Designer
15 29 (2.85%) Digital Designer
16 25 (2.46%) Consultant
17 24 (2.36%) Service Design Architect
17 24 (2.36%) UI Designer
18 21 (2.06%) Scala Developer
Libraries, Frameworks & Software Standards
1 103 (10.12%) HTML
2 74 (7.27%) CSS
3 57 (5.60%) JSON
3 57 (5.60%) Web Services
4 50 (4.91%) REST
5 44 (4.32%) XML
6 39 (3.83%) RESTful
7 29 (2.85%) HTML5
8 28 (2.75%) Spring
9 26 (2.55%) CSS3
9 26 (2.55%) Ruby on Rails
10 24 (2.36%) Django
10 24 (2.36%) Spring MVC
11 22 (2.16%) Ajax
12 21 (2.06%) Play Framework
13 20 (1.96%) Guice
13 20 (1.96%) React
14 13 (1.28%) OAuth
15 12 (1.18%) Middleware
15 12 (1.18%) SAML
Miscellaneous
1 193 (18.96%) User Experience
2 46 (4.52%) Analytical Skills
3 42 (4.13%) Data Centre
4 40 (3.93%) Self-Motivation
5 36 (3.54%) Mobile App
6 23 (2.26%) Public Cloud
7 18 (1.77%) Management Information System
8 12 (1.18%) Virtual Team
9 9 (0.88%) Hybrid Cloud
9 9 (0.88%) NHS
10 7 (0.69%) Cloud Native
10 7 (0.69%) PMI
10 7 (0.69%) Robotics
11 6 (0.59%) CMDB
11 6 (0.59%) IVR
11 6 (0.59%) Private Cloud
12 5 (0.49%) Data Structures
12 5 (0.49%) N-Tier
12 5 (0.49%) Smart Meter
12 5 (0.49%) VUI
Operating Systems
1 47 (4.62%) Windows
2 41 (4.03%) Linux
3 18 (1.77%) Unix
4 13 (1.28%) CentOS
4 13 (1.28%) Red Hat Enterprise Linux
5 11 (1.08%) Windows 10
6 9 (0.88%) Apple iOS
7 8 (0.79%) Mac OS
7 8 (0.79%) Windows Server
8 5 (0.49%) Mac OS X
8 5 (0.49%) Mac OS X Server
9 4 (0.39%) Android
10 3 (0.29%) Windows 7
11 2 (0.20%) Ubuntu
11 2 (0.20%) VMS
11 2 (0.20%) Windows XP
12 1 (0.098%) Windows Server 2012
Processes & Methodologies
1 440 (43.22%) Agile Software Development
2 279 (27.41%) ITIL
3 195 (19.16%) Service Management
4 117 (11.49%) Service Delivery
5 112 (11.00%) Scrum
6 107 (10.51%) User Stories
7 100 (9.82%) Problem-Solving
8 98 (9.63%) User-Centered Design (UCD)
9 85 (8.35%) Actionable Insight
10 83 (8.15%) Prototyping
11 82 (8.06%) Stakeholder Management
12 81 (7.96%) Usability Testing
13 76 (7.47%) Project Delivery
14 72 (7.07%) Decision-Making
15 68 (6.68%) DevOps
15 68 (6.68%) ITIL V3
16 66 (6.48%) Business Analysis
16 66 (6.48%) ITSM
17 64 (6.29%) Coaching
17 64 (6.29%) Project Management
Programming Languages
1 58 (5.70%) JavaScript
2 44 (4.32%) C
3 43 (4.22%) Python
4 36 (3.54%) Java
5 33 (3.24%) Ruby
6 27 (2.65%) PowerShell
7 26 (2.55%) SQL
8 21 (2.06%) Scala
9 17 (1.67%) Bash Shell
10 12 (1.18%) C#
10 12 (1.18%) Perl
10 12 (1.18%) Shell Script
11 10 (0.98%) VB
12 8 (0.79%) PHP
13 7 (0.69%) Java 8
14 5 (0.49%) C++
14 5 (0.49%) Korn
15 4 (0.39%) Go
15 4 (0.39%) T-SQL
16 3 (0.29%) ES6
Qualifications
1 167 (16.40%) Security Cleared
2 128 (12.57%) SC Cleared
3 91 (8.94%) Degree
4 28 (2.75%) BPSS Clearance
5 16 (1.57%) DV Cleared
6 13 (1.28%) CISSP
7 10 (0.98%) ITIL Certification
8 9 (0.88%) AWS Certification
8 9 (0.88%) Cisco Certification
9 8 (0.79%) IIBA
9 8 (0.79%) ISEB
9 8 (0.79%) PMI Certification
10 7 (0.69%) CCIE
10 7 (0.69%) CISM
10 7 (0.69%) DBS Check
11 5 (0.49%) Microsoft Certification
11 5 (0.49%) PMP
11 5 (0.49%) RIBA
12 4 (0.39%) CISA
12 4 (0.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (2.85%) SLA
2 18 (1.77%) QA
3 8 (0.79%) PMO
4 7 (0.69%) Actionable Recommendations
5 5 (0.49%) Disclosure Scotland
6 4 (0.39%) Government Security Classifications
6 4 (0.39%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 4 (0.39%) JSP 440
7 3 (0.29%) COBIT
7 3 (0.29%) Cyber Essentials
7 3 (0.29%) Data Quality
7 3 (0.29%) GDPR
7 3 (0.29%) GxP
7 3 (0.29%) ISO 22301
7 3 (0.29%) ISO/IEC 27001
7 3 (0.29%) NIST
8 2 (0.20%) ISO 9000
8 2 (0.20%) ISO/IEC 20000
8 2 (0.20%) ITGC
8 2 (0.20%) WCAG
System Software
1 34 (3.34%) Active Directory
2 17 (1.67%) Docker
3 12 (1.18%) VMware Infrastructure
4 7 (0.69%) Hyper-V
5 6 (0.59%) Virtual Desktop
6 4 (0.39%) NDS
6 4 (0.39%) vCloud
7 3 (0.29%) Postfix
7 3 (0.29%) Virtual Machines
8 2 (0.20%) Microsoft App-V
8 2 (0.20%) NetIQ eDirectory
8 2 (0.20%) vSphere
8 2 (0.20%) XenApp
8 2 (0.20%) XenDesktop
9 1 (0.098%) HDFS
9 1 (0.098%) VirtualBox
9 1 (0.098%) VMware ESXi
9 1 (0.098%) VMware NSX
Systems Management
1 19 (1.87%) SCCM
2 18 (1.77%) Ansible
3 14 (1.38%) Jamf Pro
4 13 (1.28%) Terraform
5 12 (1.18%) Kubernetes
6 10 (0.98%) Microsoft Intune
6 10 (0.98%) NetIQ Identity Manager
7 8 (0.79%) Consul
8 6 (0.59%) Opscode Chef
8 6 (0.59%) Puppet
8 6 (0.59%) Symantec Endpoint Protection
9 5 (0.49%) Norton AntiVirus
9 5 (0.49%) SCOM
10 4 (0.39%) HP SIM
10 4 (0.39%) OPNET
11 3 (0.29%) PaperCut
11 3 (0.29%) yum
12 2 (0.20%) Host Intrusion Detection System
12 2 (0.20%) Salt
12 2 (0.20%) ThinApp
Vendors
1 88 (8.64%) Microsoft
2 36 (3.54%) ServiceNow
3 33 (3.24%) Cisco
4 30 (2.95%) Oracle
5 28 (2.75%) Google
6 22 (2.16%) SAP
7 19 (1.87%) VMware
8 17 (1.67%) Aruba
8 17 (1.67%) Juniper
9 16 (1.57%) Adobe
10 15 (1.47%) Red Hat
11 14 (1.38%) Tableau
12 13 (1.28%) Citrix
12 13 (1.28%) Remedy
12 13 (1.28%) Sparx
13 12 (1.18%) HP
14 11 (1.08%) NetIQ
14 11 (1.08%) Splunk
15 10 (0.98%) Apple
15 10 (0.98%) Palo Alto