Period
to 15 August 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
UK > England
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 255 225 246
Rank change year-on-year -30 +21 +87
Contract jobs citing Service Design 980 1,082 1,065
As % of all contract IT jobs advertised in England 1.05% 1.23% 1.06%
As % of the Processes & Methodologies category 1.22% 1.43% 1.24%
Number of daily rates quoted 665 699 664
England median daily rate £500 £465 £450
Median daily rate % change year-on-year +7.53% +3.33% +4.65%
10th Percentile £357 £350 £313
90th Percentile £638 £601 £627
UK median daily rate £478 £455 £450
% change year-on-year +5.00% +1.06% +5.88%
Number of hourly rates quoted 10 1 6
England median hourly rate £29.96 £32.50 £23.00
Median hourly rate % change year-on-year -7.82% +41.30% -41.03%
10th Percentile £19.16 £31.25 £15.25
90th Percentile £45.58 £33.75 £42.50
UK median hourly rate £29.96 £32.50 £23.00
% change year-on-year -7.82% +41.30% -46.82%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 80,635 75,535 85,779
As % of all contract IT jobs advertised in England 86.31% 85.72% 85.00%
Number of daily rates quoted 53,705 49,826 57,221
England median daily rate £463 £450 £425
Median daily rate % change year-on-year +2.78% +5.88% +4.29%
10th Percentile £300 £281 £263
90th Percentile £638 £625 £606
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 2,186 1,877 2,059
England median hourly rate £21.50 £23.48 £23.50
Median hourly rate % change year-on-year -8.43% -0.09% +8.60%
10th Percentile £11.25 £11.25 £11.72
90th Percentile £50.00 £50.00 £47.85
UK median hourly rate £21.00 £24.47 £23.75
% change year-on-year -14.17% +3.02% +9.20%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a percentage of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in England.

Contractor daily rate trend for Service Design in England

Service Design
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Design in England over the 6 months to 15 August 2018.

Contractor daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in England.

Contractor hourly rate trend for Service Design in England

Service Design
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Design in England over the 6 months to 15 August 2018.

Contractor hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -33 421 £514 +7.59% 67
South East -39 197 £475 +5.56% 24
North of England -42 164 £475 +5.56% 23
Midlands -7 107 £475 +5.00% 27
West Midlands -9 93 £475 +4.45% 21
Yorkshire -40 74 £450 - 8
North West +26 72 £525 +16.67% 9
East of England -27 51 £475 +13.77% 15
South West -10 44 £500 -2.91% 12
North East -40 20 £525 +17.98% 6
East Midlands 0 14 £414 -17.20% 6
Service Design
UK

For the 6 months to 15 August 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Service Design.

1 461 (47.04%) Agile Software Development
2 310 (31.63%) ITIL
3 237 (24.18%) Service Management
4 196 (20.00%) User Experience
5 183 (18.67%) Finance
6 150 (15.31%) Security Cleared
7 132 (13.47%) Service Delivery
8 120 (12.24%) Scrum
9 115 (11.73%) Stakeholder Management
9 115 (11.73%) Problem-Solving
10 111 (11.33%) SC Cleared
11 99 (10.10%) ITSM
12 93 (9.49%) Continuous Improvement
13 88 (8.98%) Decision-Making
14 87 (8.88%) Degree
15 84 (8.57%) Project Management
16 81 (8.27%) ITIL V3
17 75 (7.65%) Change Management
18 73 (7.45%) Microsoft
19 71 (7.24%) HTML
19 71 (7.24%) Business Analysis
20 70 (7.14%) Analytics
21 69 (7.04%) Analytical Skills
22 66 (6.73%) Amazon AWS
23 64 (6.53%) User Stories
24 60 (6.12%) Microsoft Azure
24 60 (6.12%) Java
25 59 (6.02%) Microservices
26 58 (5.92%) CSS
26 58 (5.92%) Prototyping

Service Design
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (2.24%) Confluence
2 7 (0.71%) Oracle SOA Suite
2 7 (0.71%) SharePoint
2 7 (0.71%) Skype for Business
3 6 (0.61%) Apache
3 6 (0.61%) MS Exchange
3 6 (0.61%) SAS
3 6 (0.61%) Tomcat
4 5 (0.51%) OpenStack
5 4 (0.41%) Apache Solr
5 4 (0.41%) CMS
5 4 (0.41%) Elasticsearch
5 4 (0.41%) Marvel
5 4 (0.41%) Mule
5 4 (0.41%) WebSphere
6 3 (0.31%) Anypoint
6 3 (0.31%) nginx
7 2 (0.20%) Apache Spark
7 2 (0.20%) Sitecore CMS
7 2 (0.20%) WebLogic
Applications
1 18 (1.84%) Microsoft Office
2 16 (1.63%) Microsoft Excel
3 15 (1.53%) InVision
4 11 (1.12%) Microsoft PowerPoint
5 10 (1.02%) Microsoft Project
6 8 (0.82%) Adobe Creative Suite
7 7 (0.71%) MS Visio
7 7 (0.71%) OmniGraffle
8 4 (0.41%) UXPin
9 2 (0.20%) Adobe Illustrator
9 2 (0.20%) Photoshop
Business Applications
1 8 (0.82%) Dynamics CRM
2 4 (0.41%) Remedy ITSM
3 3 (0.31%) Dynamics NAV
4 2 (0.20%) Magento
4 2 (0.20%) Payment Gateway
4 2 (0.20%) Sonata
5 1 (0.10%) Eloqua
5 1 (0.10%) Oracle BPM
5 1 (0.10%) Temenos T24
Cloud Services
1 66 (6.73%) Amazon AWS
2 60 (6.12%) Microsoft Azure
3 31 (3.16%) SaaS
4 22 (2.24%) Office 365
5 16 (1.63%) Slack
6 10 (1.02%) Dynamics 365
7 6 (0.61%) Adobe Creative Cloud
7 6 (0.61%) GitHub
8 4 (0.41%) AWS Lambda
8 4 (0.41%) OneDrive
8 4 (0.41%) PaaS
8 4 (0.41%) Virtual Private Cloud
9 3 (0.31%) Amazon EC2
9 3 (0.31%) Amazon ELB
9 3 (0.31%) Google Analytics
9 3 (0.31%) Google Cloud Platform
9 3 (0.31%) IaaS
9 3 (0.31%) IBM Blueworks
9 3 (0.31%) Route 53
9 3 (0.31%) Trello
Communications & Networking
1 24 (2.45%) DNS
2 21 (2.14%) Firewall
3 17 (1.73%) HTTP
4 16 (1.63%) Unified Communications
5 13 (1.33%) WAN
6 12 (1.22%) TCP/IP
7 11 (1.12%) VPN
8 10 (1.02%) Skype
9 9 (0.92%) LAN
10 8 (0.82%) BGP
10 8 (0.82%) Internet
10 8 (0.82%) Software-Defined Networking
10 8 (0.82%) SSL
11 7 (0.71%) DOCSIS
11 7 (0.71%) Network Security
11 7 (0.71%) Wireless
12 6 (0.61%) Intrusion Detection
13 5 (0.51%) MPLS
13 5 (0.51%) SMS
14 4 (0.41%) VoIP
Database & Business Intelligence
1 24 (2.45%) Data Warehouse
2 20 (2.04%) SQL Server
3 14 (1.43%) Big Data
4 12 (1.22%) Relational Database
5 10 (1.02%) MySQL
6 9 (0.92%) Data Lake
6 9 (0.92%) MongoDB
7 8 (0.82%) PostgreSQL
8 7 (0.71%) Hadoop
9 6 (0.61%) HBase
9 6 (0.61%) Power BI
10 5 (0.51%) Apache Hive
10 5 (0.51%) BusinessObjects
10 5 (0.51%) DTS
10 5 (0.51%) Enterprise Data Warehouse
10 5 (0.51%) Oracle Database
10 5 (0.51%) Oracle Database 11g
10 5 (0.51%) Pentaho
10 5 (0.51%) Redis
11 4 (0.41%) Apache Cassandra
Development Applications
1 47 (4.80%) JIRA
2 33 (3.37%) Git (software)
3 21 (2.14%) Jenkins
4 17 (1.73%) Axure RP
5 13 (1.33%) JUnit
6 12 (1.22%) Maven
7 8 (0.82%) Subversion
8 7 (0.71%) Team Foundation Server
9 5 (0.51%) ERwin
9 5 (0.51%) Mocha
9 5 (0.51%) Mockito
10 4 (0.41%) Balsamiq Mockups
10 4 (0.41%) NUnit
11 3 (0.31%) Artifactory
12 2 (0.20%) Bitbucket
12 2 (0.20%) Cucumber
12 2 (0.20%) HP UFT
12 2 (0.20%) Sonatype Nexus
12 2 (0.20%) TestNG
12 2 (0.20%) Visual Studio
General
1 183 (18.67%) Finance
2 43 (4.39%) Telecoms
3 41 (4.18%) Banking
3 41 (4.18%) Retail
4 26 (2.65%) Marketing
5 17 (1.73%) Legal
6 12 (1.22%) Manufacturing
7 11 (1.12%) Billing
8 10 (1.02%) Advertising
8 10 (1.02%) Law
9 9 (0.92%) Electronics
10 6 (0.61%) Games
11 5 (0.51%) Financial Institution
11 5 (0.51%) Local Government
11 5 (0.51%) Pharmaceutical
12 4 (0.41%) Military
13 3 (0.31%) Back Office
14 2 (0.20%) German Language
14 2 (0.20%) Multimedia
14 2 (0.20%) Retail Banking
Job Titles
1 184 (18.78%) Architect
2 158 (16.12%) Designer
3 117 (11.94%) Service Manager
4 90 (9.18%) User Researcher
5 80 (8.16%) Analyst
6 75 (7.65%) Developer
7 60 (6.12%) Transition Manager
8 58 (5.92%) UX Designer
9 57 (5.82%) Service Transition Manager
10 52 (5.31%) Service Architect
11 50 (5.10%) Solutions Architect
12 39 (3.98%) Delivery Manager
13 38 (3.88%) Business Analyst
14 34 (3.47%) Service Design Manager
15 32 (3.27%) Consultant
16 31 (3.16%) Product Manager
17 28 (2.86%) IT Manager
17 28 (2.86%) Service Analyst
18 25 (2.55%) Technical Architect
19 22 (2.24%) Project Manager
Libraries, Frameworks & Software Standards
1 71 (7.24%) HTML
2 58 (5.92%) CSS
3 57 (5.82%) REST
4 45 (4.59%) Web Services
5 32 (3.27%) .NET
6 30 (3.06%) XML
7 26 (2.65%) RESTful
8 22 (2.24%) Spring
9 20 (2.04%) JSON
10 19 (1.94%) Node.js
11 18 (1.84%) SOAP
12 13 (1.33%) AngularJS
12 13 (1.33%) HTML5
13 12 (1.22%) J2EE
13 12 (1.22%) Middleware
14 11 (1.12%) CSS3
14 11 (1.12%) Redux
14 11 (1.12%) Spring MVC
15 10 (1.02%) jQuery
15 10 (1.02%) RabbitMQ
Miscellaneous
1 196 (20.00%) User Experience
2 69 (7.04%) Analytical Skills
3 34 (3.47%) Management Information System
4 25 (2.55%) Self-Motivation
5 22 (2.24%) Data Centre
6 19 (1.94%) CMDB
6 19 (1.94%) Mobile App
7 18 (1.84%) Blog
7 18 (1.84%) Computer Science
8 14 (1.43%) Taxonomies
9 13 (1.33%) Enterprise Software
10 12 (1.22%) Public Cloud
11 11 (1.12%) NHS
11 11 (1.12%) Video Conferencing
12 10 (1.02%) Private Cloud
13 9 (0.92%) Virtual Team
14 6 (0.61%) Greenfield Project
14 6 (0.61%) Smart Meter
14 6 (0.61%) Social Media
15 5 (0.51%) Mobile Payment
Operating Systems
1 55 (5.61%) Linux
2 48 (4.90%) Windows
3 18 (1.84%) Unix
4 17 (1.73%) Windows Server
5 15 (1.53%) Windows 10
6 14 (1.43%) Android
7 11 (1.12%) Apple iOS
8 7 (0.71%) Windows 7
8 7 (0.71%) Windows 8
9 3 (0.31%) Red Hat Enterprise Linux
9 3 (0.31%) Windows Server 2012
10 2 (0.20%) CentOS
10 2 (0.20%) Mac OS
11 1 (0.10%) Data ONTAP
11 1 (0.10%) Mesosphere
11 1 (0.10%) Windows Server 2003
11 1 (0.10%) Windows Server 2008
Processes & Methodologies
1 461 (47.04%) Agile Software Development
2 310 (31.63%) ITIL
3 237 (24.18%) Service Management
4 132 (13.47%) Service Delivery
5 120 (12.24%) Scrum
6 115 (11.73%) Problem-Solving
6 115 (11.73%) Stakeholder Management
7 99 (10.10%) ITSM
8 93 (9.49%) Continuous Improvement
9 88 (8.98%) Decision-Making
10 84 (8.57%) Project Management
11 81 (8.27%) ITIL V3
12 75 (7.65%) Change Management
13 71 (7.24%) Business Analysis
14 70 (7.14%) Analytics
15 64 (6.53%) User Stories
16 59 (6.02%) Microservices
17 58 (5.92%) Prototyping
18 56 (5.71%) DevOps
19 54 (5.51%) Coaching
Programming Languages
1 60 (6.12%) Java
2 54 (5.51%) JavaScript
3 37 (3.78%) SQL
4 19 (1.94%) Python
5 17 (1.73%) C#
6 16 (1.63%) PowerShell
7 14 (1.43%) Ruby
8 13 (1.33%) Scala
9 10 (1.02%) PHP
10 9 (0.92%) TypeScript
11 8 (0.82%) C
12 6 (0.61%) Java 8
12 6 (0.61%) Perl
12 6 (0.61%) PL/SQL
12 6 (0.61%) Shell Script
13 5 (0.51%) Go
14 3 (0.31%) Kotlin
15 2 (0.20%) Bash Shell
15 2 (0.20%) XPath
16 1 (0.10%) T-SQL
Qualifications
1 150 (15.31%) Security Cleared
2 111 (11.33%) SC Cleared
3 87 (8.88%) Degree
4 35 (3.57%) ITIL Certification
5 27 (2.76%) DV Cleared
6 22 (2.24%) BPSS Clearance
7 20 (2.04%) ITIL Foundation Certificate
8 11 (1.12%) Computer Science Degree
9 7 (0.71%) DBS Check
10 5 (0.51%) TOGAF Certification
11 4 (0.41%) APMG
11 4 (0.41%) CCNA
11 4 (0.41%) Cisco Certification
11 4 (0.41%) CISSP
11 4 (0.41%) ISTQB
11 4 (0.41%) Six Sigma Green Belt
12 3 (0.31%) PRINCE2 Practitioner
13 2 (0.20%) APMP
13 2 (0.20%) BC Cleared
13 2 (0.20%) CRISC
Quality Assurance & Compliance
1 36 (3.67%) SLA
2 26 (2.65%) QA
3 12 (1.22%) Disclosure Scotland
3 12 (1.22%) GDPR
4 11 (1.12%) PMO
5 10 (1.02%) ISO/IEC 20000
6 9 (0.92%) Data Quality
7 6 (0.61%) ISO/IEC 27001
8 5 (0.51%) ISO 9001
8 5 (0.51%) PCI DSS
9 4 (0.41%) COBIT
9 4 (0.41%) PMBOK
10 1 (0.10%) COSO
10 1 (0.10%) GxP
10 1 (0.10%) ISO 22301
10 1 (0.10%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.10%) ISO/IEC 27005
10 1 (0.10%) JSP 440
10 1 (0.10%) PSD2
10 1 (0.10%) Sarbanes-Oxley
System Software
1 28 (2.86%) Active Directory
2 17 (1.73%) Docker
3 7 (0.71%) Virtual Machines
3 7 (0.71%) VMware Infrastructure
4 4 (0.41%) Apache ZooKeeper
5 2 (0.20%) vCloud
5 2 (0.20%) XenApp
6 1 (0.10%) KVM
6 1 (0.10%) Varnish
6 1 (0.10%) Virtual Desktop
6 1 (0.10%) Xen
Systems Management
1 18 (1.84%) Terraform
2 17 (1.73%) Puppet
3 16 (1.63%) Ansible
4 8 (0.82%) Single Sign-On
5 6 (0.61%) Opscode Chef
6 5 (0.51%) Kubernetes
7 4 (0.41%) Nagios
7 4 (0.41%) SCOM
8 3 (0.31%) Netcool
8 3 (0.31%) Tivoli Storage Manager
9 2 (0.20%) Cisco CUCM
9 2 (0.20%) Cisco Prime
9 2 (0.20%) HP Quality Center
9 2 (0.20%) Mesos
9 2 (0.20%) SolarWinds Orion
10 1 (0.10%) EMC VPLEX
10 1 (0.10%) Forefront Identity Manager
10 1 (0.10%) NSN NetAct
10 1 (0.10%) OpenView
10 1 (0.10%) Systems Management Server (SMS)
Vendors
1 73 (7.45%) Microsoft
2 46 (4.69%) ServiceNow
3 25 (2.55%) Cisco
3 25 (2.55%) Oracle
4 21 (2.14%) Google
5 16 (1.63%) SAP
6 15 (1.53%) Adobe
7 13 (1.33%) CA
8 11 (1.12%) IBM
9 10 (1.02%) New Relic
9 10 (1.02%) PagerDuty
10 9 (0.92%) CheckPoint
10 9 (0.92%) Citrix
11 8 (0.82%) HP
11 8 (0.82%) SolarWinds
11 8 (0.82%) VMware
12 7 (0.71%) MuleSoft
12 7 (0.71%) Tableau
13 6 (0.61%) Splunk
14 5 (0.51%) Marketo