Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 1 December 2025, with comparisons to the same periods in the previous two years.

6 months to
1 Dec 2025
Same period 2024 Same period 2023
Rank 190 264 202
Rank change year-on-year +74 -62 +63
Contract jobs citing Service Design 452 274 492
As % of all contract jobs in England 1.48% 0.90% 1.27%
As % of the Processes & Methodologies category 1.66% 1.02% 1.43%
Number of daily rates quoted 354 165 404
10th Percentile £363 £418 £419
25th Percentile £435 £475 £500
Median daily rate (50th Percentile) £538 £540 £575
Median % change year-on-year -0.46% -6.09% -
75th Percentile £638 £638 £672
90th Percentile £738 £700 £729
UK median daily rate £525 £538 £550
% change year-on-year -2.37% -2.23% -2.22%
Number of hourly rates quoted 14 4 0
10th Percentile £40.04 £27.95 -
25th Percentile - £30.24 -
Median hourly rate £60.00 £32.64 -
Median % change year-on-year +83.85% - -
75th Percentile £89.11 £34.56 -
90th Percentile £96.75 £36.03 -
UK median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,266 26,819 34,391
As % of all contract IT jobs advertised in England 89.52% 87.66% 88.79%
Number of daily rates quoted 17,363 16,442 23,467
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £500 £525 £548
Median % change year-on-year -4.76% -4.11% -0.45%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £534
% change year-on-year -4.76% -1.59% -3.00%
Number of hourly rates quoted 1,775 968 1,450
10th Percentile £15.00 £15.22 £14.64
25th Percentile £17.87 £20.26 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +19.14%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £33.00 £43.42
% change year-on-year -23.79% -23.99% +24.04%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 1 December 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 1 December 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 1 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +49 184 £525 - 47
North of England +9 84 £463 -10.89% 24
South East +22 72 £538 -2.27% 44
South West +17 56 £725 +23.40% 17
North West -2 43 £430 -28.33% 12
Midlands -26 24 £460 -24.90% 10
Yorkshire -20 22 £500 -6.98% 7
West Midlands -19 21 £450 -26.53% 4
North East +10 20 £454 +0.89% 6
East of England -6 14 £550 +4.76% 7
East Midlands - 3 £800 - 6
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (9.73%) Confluence
2 9 (1.99%) SharePoint
3 5 (1.11%) Microsoft Exchange
4 4 (0.88%) Apache
4 4 (0.88%) IIS
4 4 (0.88%) WebSphere
Applications
1 41 (9.07%) Microsoft Office
2 26 (5.75%) Microsoft Project
3 7 (1.55%) Microsoft Excel
3 7 (1.55%) Sketch
4 6 (1.33%) Adobe XD
4 6 (1.33%) Microsoft PowerPoint
5 5 (1.11%) Trello
6 4 (0.88%) MS Visio
7 3 (0.66%) Spreadsheet
8 2 (0.44%) InVision
9 1 (0.22%) Adobe After Effects
9 1 (0.22%) Adobe Creative Suite
9 1 (0.22%) Chatbot
9 1 (0.22%) Zeplin
Business Applications
1 10 (2.21%) SAP S/4HANA
2 9 (1.99%) Maximo
2 9 (1.99%) Remedy ITSM
3 5 (1.11%) Oracle EBS
3 5 (1.11%) Oracle Payroll
4 3 (0.66%) Dynamics CRM
5 2 (0.44%) Salesforce CRM
6 1 (0.22%) SAP ERP
Cloud Services
1 36 (7.96%) Azure
2 30 (6.64%) Figma
3 23 (5.09%) Miro
4 16 (3.54%) AWS
4 16 (3.54%) Power Platform
5 12 (2.65%) SaaS
6 10 (2.21%) Azure DevOps
7 9 (1.99%) Microsoft 365
8 7 (1.55%) Google Analytics
9 6 (1.33%) GCP
9 6 (1.33%) Google Tag Manager
10 5 (1.11%) Lucidchart
10 5 (1.11%) OneDrive
11 3 (0.66%) Amazon ECS
11 3 (0.66%) Boomi
11 3 (0.66%) Dynamics 365
11 3 (0.66%) GitHub
11 3 (0.66%) PaaS
12 2 (0.44%) GitHub Actions
12 2 (0.44%) Power Automate
Communications & Networking
1 11 (2.43%) WAN
2 10 (2.21%) LAN
3 3 (0.66%) Internet
3 3 (0.66%) VPN
4 2 (0.44%) Firewall
5 1 (0.22%) DNS
5 1 (0.22%) Ethernet
5 1 (0.22%) PBX
5 1 (0.22%) Unified Communications
5 1 (0.22%) VoIP
5 1 (0.22%) Wireless
Database & Business Intelligence
1 12 (2.65%) Power BI
2 7 (1.55%) SQL Server
3 5 (1.11%) BigQuery
3 5 (1.11%) Looker
4 4 (0.88%) Amazon RDS
4 4 (0.88%) DB2
5 2 (0.44%) Tableau
6 1 (0.22%) Data Lake
6 1 (0.22%) Metadata
6 1 (0.22%) MongoDB
6 1 (0.22%) NoSQL
6 1 (0.22%) PostgreSQL
6 1 (0.22%) Power Query
6 1 (0.22%) QlikView
6 1 (0.22%) Relational Database
Development Applications
1 54 (11.95%) JIRA
2 6 (1.33%) Axure RP
3 3 (0.66%) GitLab
4 2 (0.44%) Jenkins
4 2 (0.44%) Postman
4 2 (0.44%) Selenium
5 1 (0.22%) Cypress.io
5 1 (0.22%) Git
5 1 (0.22%) JMeter
5 1 (0.22%) Mocha
5 1 (0.22%) REST Assured
5 1 (0.22%) Zephyr
General
1 161 (35.62%) Social Skills
2 135 (29.87%) Public Sector
3 64 (14.16%) Analytical Skills
4 55 (12.17%) Finance
5 34 (7.52%) Influencing Skills
6 30 (6.64%) Military
7 18 (3.98%) Banking
8 13 (2.88%) Local Government
9 11 (2.43%) Retail
10 10 (2.21%) Legal
11 9 (1.99%) Inclusion and Diversity
11 9 (1.99%) Organisational Skills
11 9 (1.99%) Presentation Skills
12 8 (1.77%) Telecoms
13 5 (1.11%) Marketing
13 5 (1.11%) Publishing
14 4 (0.88%) Police
15 3 (0.66%) Digital Health
15 3 (0.66%) Pharmaceutical
16 2 (0.44%) Advertising
Job Titles
1 126 (27.88%) Designer
2 100 (22.12%) Service Designer
3 95 (21.02%) Architect
4 63 (13.94%) Service Architect
5 51 (11.28%) Analyst
6 46 (10.18%) Senior
7 38 (8.41%) Lead
8 34 (7.52%) Business Analyst
9 29 (6.42%) Service Manager
9 29 (6.42%) User Researcher
10 27 (5.97%) Consultant
11 20 (4.42%) Service Transition Manager
11 20 (4.42%) Transition Manager
12 17 (3.76%) Senior Designer
12 17 (3.76%) Senior Service Designer
13 16 (3.54%) Senior Analyst
13 16 (3.54%) UX Designer
14 12 (2.65%) Senior Business Analyst
14 12 (2.65%) Service Design Consultant
14 12 (2.65%) Service Design Manager
Libraries, Frameworks & Software Standards
1 8 (1.77%) Oracle Fusion
2 5 (1.11%) .NET
2 5 (1.11%) SOAP
3 4 (0.88%) CSS
3 4 (0.88%) HTML
3 4 (0.88%) SailPoint
3 4 (0.88%) Web Services
3 4 (0.88%) XML
4 3 (0.66%) Kafka
4 3 (0.66%) OAuth
4 3 (0.66%) OAuth2
5 2 (0.44%) .NET Framework
5 2 (0.44%) AngularJS
5 2 (0.44%) ASP.NET
5 2 (0.44%) Django
5 2 (0.44%) Flask
5 2 (0.44%) OpenID
5 2 (0.44%) RESTful
5 2 (0.44%) Spring
5 2 (0.44%) Spring Boot
Miscellaneous
1 47 (10.40%) Product Ownership
2 17 (3.76%) NHS
3 12 (2.65%) Onboarding
4 9 (1.99%) Legacy Systems
5 8 (1.77%) Cloud Native
6 7 (1.55%) Management Information System
7 6 (1.33%) CMDB
8 4 (0.88%) AI Agents
8 4 (0.88%) Mobile App
9 3 (0.66%) Data Centre
10 2 (0.44%) Analytical Mindset
10 2 (0.44%) Data Protection Act
10 2 (0.44%) Distributed Systems
10 2 (0.44%) Greenfield Project
10 2 (0.44%) Hybrid Cloud
10 2 (0.44%) IVR
11 1 (0.22%) Data Fabric
11 1 (0.22%) Educational Technology
11 1 (0.22%) Team-Oriented Environment
11 1 (0.22%) Virtual Reality
Operating Systems
1 9 (1.99%) Windows
2 4 (0.88%) Windows 10
2 4 (0.88%) Windows Server
3 1 (0.22%) Android
3 1 (0.22%) Apple iOS
Processes & Methodologies
1 192 (42.48%) Agile
2 126 (27.88%) ITIL
3 115 (25.44%) Service Management
4 108 (23.89%) User Research
5 86 (19.03%) User Experience
6 78 (17.26%) User-Centered Design (UCD)
7 77 (17.04%) Stakeholder Engagement
8 64 (14.16%) Stakeholder Management
9 63 (13.94%) Workshop Facilitation
10 58 (12.83%) Acceptance Criteria
10 58 (12.83%) Journey Map
11 56 (12.39%) Continuous Improvement
12 52 (11.50%) Roadmaps
13 51 (11.28%) ITSM
14 48 (10.62%) Service Delivery
15 47 (10.40%) Problem-Solving
16 45 (9.96%) Project Delivery
17 44 (9.73%) UX Design
18 38 (8.41%) TOGAF
19 35 (7.74%) Knowledge Transfer
Programming Languages
1 9 (1.99%) JavaScript
1 9 (1.99%) Python
1 9 (1.99%) SQL
2 6 (1.33%) C#
2 6 (1.33%) Java
3 2 (0.44%) Kotlin
3 2 (0.44%) R
3 2 (0.44%) Scala
3 2 (0.44%) T-SQL
3 2 (0.44%) TypeScript
4 1 (0.22%) PL/SQL
4 1 (0.22%) PowerShell
Qualifications
1 174 (38.50%) Security Cleared
2 141 (31.19%) SC Cleared
3 50 (11.06%) Degree
4 31 (6.86%) TOGAF Certification
5 27 (5.97%) DV Cleared
6 12 (2.65%) BPSS Clearance
7 10 (2.21%) ITIL Certification
8 8 (1.77%) Azure Certification
9 6 (1.33%) AWS Certification
10 2 (0.44%) ISEB
10 2 (0.44%) MCP
10 2 (0.44%) Six Sigma Green Belt
11 1 (0.22%) APMP
11 1 (0.22%) CCNP
11 1 (0.22%) Cisco Certification
11 1 (0.22%) CSPO
11 1 (0.22%) CTC Cleared
11 1 (0.22%) ITIL Foundation Certificate
11 1 (0.22%) PMI Certification
11 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 61 (13.50%) Accessibility
2 30 (6.64%) ISO/IEC 20000
3 21 (4.65%) QA
4 16 (3.54%) WCAG
5 9 (1.99%) Data Quality
6 7 (1.55%) Actionable Recommendations
6 7 (1.55%) SLA
7 6 (1.33%) GxP
7 6 (1.33%) Sarbanes-Oxley
8 4 (0.88%) ISO 9001
8 4 (0.88%) ISO/IEC 27001
9 3 (0.66%) GDPR
10 2 (0.44%) COBIT
11 1 (0.22%) GRC
11 1 (0.22%) HL7
11 1 (0.22%) JSP 440
11 1 (0.22%) NCSC
11 1 (0.22%) PSD2
11 1 (0.22%) SNOMED CT
11 1 (0.22%) Software Quality Assurance
System Software
1 7 (1.55%) Docker
2 2 (0.44%) VMware NSX
3 1 (0.22%) Active Directory
3 1 (0.22%) Virtual Desktop
3 1 (0.22%) VMware Infrastructure
Systems Management
1 26 (5.75%) OPNET
2 8 (1.77%) Terraform
3 4 (0.88%) Kubernetes
4 3 (0.66%) Ansible
4 3 (0.66%) Single Sign-On
5 1 (0.22%) Grafana
5 1 (0.22%) Microsoft Intune
5 1 (0.22%) SCCM
Vendors
1 53 (11.73%) ServiceNow
2 48 (10.62%) Microsoft
3 35 (7.74%) Remedy
4 26 (5.75%) Atlassian
5 14 (3.10%) SAP
6 10 (2.21%) Adobe
6 10 (2.21%) Oracle
7 9 (1.99%) Google
8 8 (1.77%) OneLogin
8 8 (1.77%) VMware
9 7 (1.55%) Cisco
10 4 (0.88%) IBM
10 4 (0.88%) Salesforce
11 3 (0.66%) Palo Alto
11 3 (0.66%) UiPath
12 2 (0.44%) Palantir
12 2 (0.44%) Qualtrics
12 2 (0.44%) Virgin Media
12 2 (0.44%) Workday
12 2 (0.44%) Zscaler