Service Design Contracts in England

Service Design
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 222 187 170
Rank change year-on-year -35 -17 +11
Contract jobs citing Service Design 398 708 1,196
As % of all contract jobs advertised in England 1.07% 1.40% 1.68%
As % of the Processes & Methodologies category 1.24% 1.55% 1.86%
Number of daily rates quoted 269 533 834
10th Percentile £400 £425 £413
25th Percentile £459 £475 £475
Median daily rate (50th Percentile) £550 £563 £550
Median % change year-on-year -2.22% +2.27% +12.82%
75th Percentile £625 £655 £619
90th Percentile £708 £743 £676
UK median daily rate £525 £550 £550
% change year-on-year -4.55% - +11.11%
Number of hourly rates quoted 11 1 14
10th Percentile - - £27.54
25th Percentile £17.80 £56.25 £32.37
Median hourly rate £33.07 £57.50 £35.08
Median % change year-on-year -42.50% +63.93% -26.16%
75th Percentile £34.53 £58.75 £48.75
90th Percentile £72.90 - £55.16
UK median hourly rate £33.07 £57.50 £35.08
% change year-on-year -42.50% +63.93% -26.16%

All Process and Methodology Skills
England

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,171 45,739 64,432
As % of all contract IT jobs advertised in England 86.55% 90.26% 90.74%
Number of daily rates quoted 21,096 32,069 45,706
10th Percentile £300 £325 £330
25th Percentile £413 £444 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +9.18%
75th Percentile £650 £675 £650
90th Percentile £750 £769 £744
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,236 1,617 1,773
10th Percentile £12.89 £11.00 £12.50
25th Percentile £16.00 £16.38 £15.25
Median hourly rate £35.65 £37.50 £24.00
Median % change year-on-year -4.93% +56.25% -
75th Percentile £60.00 £65.00 £49.25
90th Percentile £72.50 £75.00 £63.23
UK median hourly rate £35.00 £37.00 £25.00
% change year-on-year -5.41% +48.00% -

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Design in England.

Daily rate trend for Service Design in England

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 26 April 2024.

Daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Design in England.

Hourly rate trend for Service Design in England

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 26 April 2024.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -18 214 £525 -7.08% 45
North of England +7 71 £528 -4.09% 26
North West +25 45 £540 +0.47% 18
South East -9 43 £578 +15.50% 7
Yorkshire +8 26 £488 -11.36% 8
Midlands +23 22 £631 +20.24% 16
West Midlands +28 19 £850 +61.90% 13
South West -2 19 £520 -20.00% 5
East of England +10 12 £750 +11.61% 2
East Midlands +21 3 £500 -6.54% 3
North East +11 2 - - 1
Service Design
UK

Service Design
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.51%) Confluence
1 6 (1.51%) SharePoint
2 4 (1.01%) govService
3 3 (0.75%) Adobe Experience Manager
4 1 (0.25%) Apache Spark
4 1 (0.25%) ArcGIS
4 1 (0.25%) Microsoft Exchange
4 1 (0.25%) SAS
Applications
1 10 (2.51%) Sketch
2 8 (2.01%) InVision
3 6 (1.51%) Microsoft Project
4 5 (1.26%) Adobe XD
4 5 (1.26%) Microsoft Office
4 5 (1.26%) Zeplin
5 4 (1.01%) Microsoft Excel
5 4 (1.01%) Microsoft PowerPoint
6 3 (0.75%) Adobe Creative Suite
7 2 (0.50%) MS Visio
8 1 (0.25%) SPSS
8 1 (0.25%) UserZoom
Business Applications
1 12 (3.02%) SAP S/4HANA
2 5 (1.26%) Dynamics CRM
3 3 (0.75%) Shopify
4 1 (0.25%) Oracle AGIS
4 1 (0.25%) Oracle Assets
4 1 (0.25%) Oracle Cash Management
4 1 (0.25%) Oracle EBS
4 1 (0.25%) Oracle Financials
4 1 (0.25%) Oracle Payables
4 1 (0.25%) Oracle Procure-to-Pay
4 1 (0.25%) Oracle Receivables
4 1 (0.25%) Oracle Retail
4 1 (0.25%) Remedy ITSM
Cloud Services
1 51 (12.81%) Azure
2 34 (8.54%) Azure DevOps
3 23 (5.78%) AWS
4 18 (4.52%) Figma
5 10 (2.51%) SaaS
6 6 (1.51%) Power Platform
7 5 (1.26%) Amazon CloudWatch
7 5 (1.26%) Amazon EC2
7 5 (1.26%) Amazon EKS
7 5 (1.26%) Amazon S3
7 5 (1.26%) Azure Functions
7 5 (1.26%) Azure Key Vault
7 5 (1.26%) Azure Logic Apps
7 5 (1.26%) Azure Service Bus
7 5 (1.26%) Azure Storage
7 5 (1.26%) Power Automate
7 5 (1.26%) PowerApps
7 5 (1.26%) Route 53
7 5 (1.26%) Serverless
7 5 (1.26%) Virtual Private Cloud
Communications & Networking
1 18 (4.52%) WAN
2 17 (4.27%) Network Security
3 12 (3.02%) Converged Networks
3 12 (3.02%) ISDN
3 12 (3.02%) LAN
3 12 (3.02%) Skype
3 12 (3.02%) VoIP
4 7 (1.76%) VPN
5 4 (1.01%) MPLS
6 3 (0.75%) Intranet
7 2 (0.50%) BGP
7 2 (0.50%) DNS
8 1 (0.25%) 5G
8 1 (0.25%) Internet
8 1 (0.25%) IP Telephony
8 1 (0.25%) NAS
8 1 (0.25%) RTP
8 1 (0.25%) SD-WAN
8 1 (0.25%) SMS
Database & Business Intelligence
1 7 (1.76%) Big Data
1 7 (1.76%) SQL Server
2 6 (1.51%) Data Warehouse
3 5 (1.26%) Amazon RDS
3 5 (1.26%) Azure SQL Database
3 5 (1.26%) Data Lake
3 5 (1.26%) OLTP
4 3 (0.75%) MySQL
5 1 (0.25%) Azure SQL Data Warehouse
5 1 (0.25%) Geospatial Data
5 1 (0.25%) GIS
5 1 (0.25%) Oracle BI Publisher
5 1 (0.25%) Power BI
5 1 (0.25%) SAP HANA
Development Applications
1 12 (3.02%) Git
2 7 (1.76%) JIRA
3 5 (1.26%) Axure RP
3 5 (1.26%) Jenkins
3 5 (1.26%) Visual Studio Team System
4 3 (0.75%) Maven
5 1 (0.25%) Burp Suite
5 1 (0.25%) Postman
5 1 (0.25%) Selenium
5 1 (0.25%) SoapUI
General
1 85 (21.36%) Public Sector
2 67 (16.83%) Social Skills
3 54 (13.57%) Finance
4 27 (6.78%) Analytical Skills
5 19 (4.77%) Influencing Skills
6 9 (2.26%) Banking
6 9 (2.26%) Retail
7 8 (2.01%) Inclusion and Diversity
7 8 (2.01%) Legal
7 8 (2.01%) Marketing
8 7 (1.76%) Local Government
8 7 (1.76%) Police
9 6 (1.51%) Law
9 6 (1.51%) Organisational Skills
9 6 (1.51%) Pharmaceutical
10 5 (1.26%) Presentation Skills
11 3 (0.75%) Billing
11 3 (0.75%) Health Technology
12 2 (0.50%) Games
12 2 (0.50%) Telecoms
Job Titles
1 96 (24.12%) Architect
2 91 (22.86%) Designer
3 71 (17.84%) Service Designer
4 47 (11.81%) Service Manager
5 35 (8.79%) Lead
5 35 (8.79%) Senior
6 32 (8.04%) Service Architect
6 32 (8.04%) Solutions Architect
7 27 (6.78%) Service Transition Manager
7 27 (6.78%) Transition Manager
8 25 (6.28%) Service Design Manager
9 23 (5.78%) Analyst
10 19 (4.77%) Delivery Manager
11 16 (4.02%) User Researcher
12 14 (3.52%) Senior Designer
13 12 (3.02%) Consultant
13 12 (3.02%) Voice Architect
14 10 (2.51%) Business Analyst
14 10 (2.51%) Service Delivery Manager
15 9 (2.26%) Senior Service Designer
Libraries, Frameworks & Software Standards
1 8 (2.01%) .NET
1 8 (2.01%) CSS
1 8 (2.01%) Web Services
2 6 (1.51%) HTML
3 5 (1.26%) ARM Templates
3 5 (1.26%) JSON
3 5 (1.26%) REST
3 5 (1.26%) XML
4 4 (1.01%) AngularJS
5 3 (0.75%) J2EE
5 3 (0.75%) jQuery
5 3 (0.75%) Sass
5 3 (0.75%) Spring
5 3 (0.75%) Spring MVC
5 3 (0.75%) Twitter Bootstrap
5 3 (0.75%) VML
6 2 (0.50%) .NET Framework
6 2 (0.50%) LDAP
6 2 (0.50%) SAPUI5
6 2 (0.50%) Swagger
Miscellaneous
1 12 (3.02%) Hybrid Cloud
1 12 (3.02%) Video Conferencing
2 9 (2.26%) Product Ownership
3 8 (2.01%) Self-Motivation
4 7 (1.76%) Data Centre
4 7 (1.76%) Management Information System
4 7 (1.76%) Onboarding
5 5 (1.26%) Data Protection Act
5 5 (1.26%) Mobile App
5 5 (1.26%) Virtual Team
6 4 (1.01%) CMDB
6 4 (1.01%) Greenfield Project
7 3 (0.75%) Blog
7 3 (0.75%) Enterprise Software
7 3 (0.75%) Public Cloud
8 2 (0.50%) Legacy Applications
8 2 (0.50%) NHS
8 2 (0.50%) Replication
9 1 (0.25%) Educational Technology
9 1 (0.25%) Team-Oriented Environment
Operating Systems
1 6 (1.51%) Linux
2 5 (1.26%) Windows
3 3 (0.75%) Unix
4 1 (0.25%) Android
4 1 (0.25%) Apple iOS
4 1 (0.25%) Windows 10
4 1 (0.25%) Windows Server
Processes & Methodologies
1 150 (37.69%) Agile
2 95 (23.87%) ITIL
3 84 (21.11%) Service Management
4 67 (16.83%) Project Delivery
5 63 (15.83%) User Research
6 55 (13.82%) Problem-Solving
7 54 (13.57%) DevOps
8 53 (13.32%) User Experience
9 50 (12.56%) Stakeholder Management
10 44 (11.06%) Continuous Improvement
11 43 (10.80%) Migration
12 41 (10.30%) Roadmaps
13 39 (9.80%) Change Management
14 37 (9.30%) Customer Experience
14 37 (9.30%) Project Management
14 37 (9.30%) User-Centered Design (UCD)
15 32 (8.04%) Prototyping
15 32 (8.04%) UX Design
15 32 (8.04%) Workshop Facilitation
16 31 (7.79%) Acceptance Criteria
Programming Languages
1 14 (3.52%) Java
2 11 (2.76%) Python
3 7 (1.76%) C#
4 5 (1.26%) PowerShell
5 4 (1.01%) JavaScript
5 4 (1.01%) SQL
6 2 (0.50%) Bash
6 2 (0.50%) Go
6 2 (0.50%) Scala
7 1 (0.25%) PL/SQL
7 1 (0.25%) R
7 1 (0.25%) T-SQL
Qualifications
1 100 (25.13%) Security Cleared
2 63 (15.83%) SC Cleared
3 50 (12.56%) Degree
4 16 (4.02%) DV Cleared
5 11 (2.76%) ITIL Certification
6 7 (1.76%) BPSS Clearance
6 7 (1.76%) Six Sigma Black Belt
6 7 (1.76%) Six Sigma Green Belt
7 6 (1.51%) Master's Degree
8 5 (1.26%) CTC Cleared
9 4 (1.01%) CCIE
9 4 (1.01%) Cisco Certification
10 3 (0.75%) DBS Check
10 3 (0.75%) ISEB
11 2 (0.50%) Computer Science Degree
11 2 (0.50%) IIBA
12 1 (0.25%) ISTQB
Quality Assurance & Compliance
1 21 (5.28%) Accessibility
2 15 (3.77%) ISO/IEC 20000
3 11 (2.76%) WCAG
4 8 (2.01%) SLA
5 7 (1.76%) Actionable Recommendations
6 5 (1.26%) QA
7 3 (0.75%) Data Quality
8 2 (0.50%) COBIT
8 2 (0.50%) GRC
8 2 (0.50%) PMO
9 1 (0.25%) Cyber Essentials
9 1 (0.25%) ISO/IEC 27001
9 1 (0.25%) JSP 440
9 1 (0.25%) NIST
9 1 (0.25%) RMADS
System Software
1 5 (1.26%) Active Directory
1 5 (1.26%) Docker
2 2 (0.50%) PowerDNS
2 2 (0.50%) Virtual Machines
3 1 (0.25%) Virtual Desktop
Systems Management
1 10 (2.51%) Terraform
2 5 (1.26%) Grafana
2 5 (1.26%) Kubernetes
2 5 (1.26%) Prometheus
3 2 (0.50%) Ansible
4 1 (0.25%) EMC NetWorker
Vendors
1 23 (5.78%) SAP
2 22 (5.53%) Microsoft
3 19 (4.77%) ServiceNow
4 12 (3.02%) Adobe
5 5 (1.26%) Google
5 5 (1.26%) Salesforce
6 4 (1.01%) F5
6 4 (1.01%) Oracle
7 3 (0.75%) Atlassian
7 3 (0.75%) Cadence
7 3 (0.75%) CheckPoint
7 3 (0.75%) Cisco
7 3 (0.75%) Citrix
7 3 (0.75%) Dell
7 3 (0.75%) Fortinet
7 3 (0.75%) Intel
7 3 (0.75%) Sitecore
7 3 (0.75%) Zscaler
8 2 (0.50%) Ariba
8 2 (0.50%) Virgin Media