Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 15 November 2025, with comparisons to the same periods in the previous two years.

6 months to
15 Nov 2025
Same period 2024 Same period 2023
Rank 211 277 200
Rank change year-on-year +66 -77 +62
Contract jobs citing Service Design 414 265 515
As % of all contract jobs in England 1.37% 0.85% 1.29%
As % of the Processes & Methodologies category 1.52% 0.98% 1.46%
Number of daily rates quoted 325 153 427
10th Percentile £364 £413 £434
25th Percentile £448 £475 £500
Median daily rate (50th Percentile) £525 £550 £575
Median % change year-on-year -4.55% -4.35% -
75th Percentile £600 £650 £672
90th Percentile £688 £700 £730
UK median daily rate £510 £540 £550
% change year-on-year -5.56% -1.82% -1.79%
Number of hourly rates quoted 11 3 0
10th Percentile £31.49 £27.88 -
25th Percentile - £30.08 -
Median hourly rate £60.00 £33.75 -
Median % change year-on-year +77.78% - -
75th Percentile - £35.38 -
90th Percentile £71.45 £36.35 -
UK median hourly rate £60.00 £33.75 -
% change year-on-year +77.78% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,298 27,047 35,302
As % of all contract IT jobs advertised in England 90.35% 86.76% 88.72%
Number of daily rates quoted 17,334 16,519 24,217
10th Percentile £300 £313 £313
25th Percentile £405 £415 £425
Median daily rate (50th Percentile) £507 £525 £546
Median % change year-on-year -3.43% -3.85% -0.73%
75th Percentile £625 £642 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,792 976 1,481
10th Percentile £14.75 £15.10 £14.36
25th Percentile £17.87 £20.25 £19.06
Median hourly rate £25.15 £37.00 £44.50
Median % change year-on-year -32.03% -16.85% +27.14%
75th Percentile £46.00 £65.00 £65.00
90th Percentile £67.98 £74.00 £77.50
UK median hourly rate £25.15 £35.00 £43.42
% change year-on-year -28.14% -19.38% +24.04%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 15 November 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 15 November 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 15 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +32 175 £525 - 83
North of England +19 86 £470 -21.67% 40
South East +31 69 £538 -6.52% 52
North West +8 48 £463 -22.92% 19
South West -10 27 £554 -9.59% 9
Midlands -24 24 £455 -25.71% 21
West Midlands -25 21 £449 -26.78% 18
Yorkshire -15 20 £500 -6.98% 10
North East +6 19 £454 +0.89% 12
East of England -10 16 £550 +4.76% 4
East Midlands - 3 £800 - 3
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 23 (5.56%) Confluence
2 7 (1.69%) Apache
2 7 (1.69%) IIS
2 7 (1.69%) SharePoint
2 7 (1.69%) WebSphere
3 5 (1.21%) Microsoft Exchange
Applications
1 19 (4.59%) Microsoft Office
2 8 (1.93%) Microsoft Excel
3 7 (1.69%) Microsoft PowerPoint
3 7 (1.69%) Sketch
4 6 (1.45%) Adobe XD
5 5 (1.21%) MS Visio
5 5 (1.21%) Trello
6 4 (0.97%) Microsoft Project
7 3 (0.72%) Spreadsheet
8 2 (0.48%) InVision
9 1 (0.24%) Adobe After Effects
9 1 (0.24%) Adobe Creative Suite
9 1 (0.24%) Chatbot
9 1 (0.24%) Zeplin
Business Applications
1 12 (2.90%) Maximo
2 10 (2.42%) SAP S/4HANA
3 9 (2.17%) Remedy ITSM
4 4 (0.97%) Oracle EBS
4 4 (0.97%) Oracle Payroll
5 3 (0.72%) Dynamics CRM
6 2 (0.48%) Salesforce CRM
7 1 (0.24%) SAP ERP
Cloud Services
1 28 (6.76%) Azure
2 27 (6.52%) Figma
3 24 (5.80%) Miro
4 14 (3.38%) SaaS
5 11 (2.66%) Power Platform
6 10 (2.42%) AWS
7 9 (2.17%) Azure DevOps
7 9 (2.17%) Microsoft 365
8 7 (1.69%) Lucidchart
9 6 (1.45%) GCP
10 5 (1.21%) OneDrive
11 4 (0.97%) Google Analytics
12 3 (0.72%) Boomi
12 3 (0.72%) Dynamics 365
12 3 (0.72%) GitHub
12 3 (0.72%) Google Tag Manager
13 2 (0.48%) Amazon ECS
13 2 (0.48%) GitHub Actions
13 2 (0.48%) PaaS
14 1 (0.24%) AWS CloudFormation
Communications & Networking
1 11 (2.66%) WAN
2 10 (2.42%) LAN
3 5 (1.21%) VPN
4 4 (0.97%) Firewall
5 3 (0.72%) Internet
6 2 (0.48%) BGP
6 2 (0.48%) MPLS
6 2 (0.48%) Network Security
6 2 (0.48%) OSPF
6 2 (0.48%) VLAN
7 1 (0.24%) DNS
7 1 (0.24%) Ethernet
7 1 (0.24%) PBX
7 1 (0.24%) Unified Communications
7 1 (0.24%) VoIP
7 1 (0.24%) Wireless
Database & Business Intelligence
1 10 (2.42%) SQL Server
2 7 (1.69%) Amazon RDS
2 7 (1.69%) DB2
2 7 (1.69%) Power BI
3 3 (0.72%) BigQuery
3 3 (0.72%) Looker
4 1 (0.24%) Data Lake
4 1 (0.24%) Metadata
4 1 (0.24%) MongoDB
4 1 (0.24%) NoSQL
4 1 (0.24%) PostgreSQL
4 1 (0.24%) Power Query
4 1 (0.24%) QlikView
4 1 (0.24%) Relational Database
4 1 (0.24%) Tableau
Development Applications
1 32 (7.73%) JIRA
2 6 (1.45%) Axure RP
3 2 (0.48%) GitLab
3 2 (0.48%) Postman
3 2 (0.48%) Selenium
4 1 (0.24%) Cypress.io
4 1 (0.24%) Git
4 1 (0.24%) Jenkins
4 1 (0.24%) JMeter
4 1 (0.24%) REST Assured
4 1 (0.24%) Zephyr
General
1 135 (32.61%) Social Skills
2 126 (30.43%) Public Sector
3 55 (13.29%) Finance
4 40 (9.66%) Analytical Skills
5 37 (8.94%) Influencing Skills
6 19 (4.59%) Banking
7 13 (3.14%) Retail
8 11 (2.66%) Legal
8 11 (2.66%) Local Government
9 10 (2.42%) Presentation Skills
10 9 (2.17%) Organisational Skills
11 8 (1.93%) Inclusion and Diversity
11 8 (1.93%) Military
11 8 (1.93%) Telecoms
12 6 (1.45%) Publishing
13 5 (1.21%) Marketing
14 4 (0.97%) Police
15 3 (0.72%) Back Office
15 3 (0.72%) Digital Health
15 3 (0.72%) Pharmaceutical
Job Titles
1 121 (29.23%) Designer
2 96 (23.19%) Service Designer
3 68 (16.43%) Architect
4 50 (12.08%) Analyst
5 42 (10.14%) Senior
6 41 (9.90%) Service Architect
7 35 (8.45%) Business Analyst
7 35 (8.45%) Lead
8 29 (7.00%) Consultant
9 28 (6.76%) Service Manager
10 25 (6.04%) User Researcher
11 21 (5.07%) Service Transition Manager
11 21 (5.07%) Transition Manager
12 16 (3.86%) Senior Analyst
13 14 (3.38%) Senior Designer
13 14 (3.38%) Senior Service Designer
14 13 (3.14%) Senior Business Analyst
14 13 (3.14%) UX Designer
15 12 (2.90%) Maximo Consultant
15 12 (2.90%) Service Design Consultant
Libraries, Frameworks & Software Standards
1 8 (1.93%) SOAP
2 7 (1.69%) Oracle Fusion
2 7 (1.69%) Web Services
2 7 (1.69%) XML
3 5 (1.21%) .NET
4 4 (0.97%) CSS
4 4 (0.97%) HTML
4 4 (0.97%) SailPoint
5 2 (0.48%) .NET Core
5 2 (0.48%) .NET Framework
5 2 (0.48%) AngularJS
5 2 (0.48%) ASP.NET
5 2 (0.48%) FHIR
5 2 (0.48%) Kafka
5 2 (0.48%) Lightning Web Components
5 2 (0.48%) OAuth
5 2 (0.48%) OAuth2
5 2 (0.48%) OpenID
5 2 (0.48%) Spring
5 2 (0.48%) Spring Boot
Miscellaneous
1 26 (6.28%) Product Ownership
2 16 (3.86%) NHS
3 11 (2.66%) Onboarding
4 9 (2.17%) Legacy Systems
4 9 (2.17%) Management Information System
5 8 (1.93%) CMDB
6 4 (0.97%) AI Agents
6 4 (0.97%) Hybrid Cloud
6 4 (0.97%) Mobile App
7 3 (0.72%) Data Centre
8 2 (0.48%) Cloud Native
8 2 (0.48%) Distributed Systems
8 2 (0.48%) Greenfield Project
9 1 (0.24%) Analytical Mindset
9 1 (0.24%) Cyberattack
9 1 (0.24%) Driving Licence
9 1 (0.24%) Educational Technology
9 1 (0.24%) Security Posture
9 1 (0.24%) Team-Oriented Environment
9 1 (0.24%) Virtual Reality
Operating Systems
1 12 (2.90%) Windows
2 7 (1.69%) Windows Server
3 4 (0.97%) Windows 10
4 1 (0.24%) Android
4 1 (0.24%) Apple iOS
Processes & Methodologies
1 167 (40.34%) Agile
2 103 (24.88%) ITIL
3 100 (24.15%) User Research
4 99 (23.91%) Service Management
5 81 (19.57%) User Experience
5 81 (19.57%) User-Centered Design (UCD)
6 75 (18.12%) Stakeholder Engagement
7 70 (16.91%) Stakeholder Management
8 63 (15.22%) Workshop Facilitation
9 61 (14.73%) ITSM
10 57 (13.77%) Journey Map
11 55 (13.29%) Continuous Improvement
12 50 (12.08%) Service Delivery
13 49 (11.84%) Roadmaps
14 47 (11.35%) Project Delivery
15 42 (10.14%) Problem-Solving
16 40 (9.66%) UX Design
17 38 (9.18%) Acceptance Criteria
18 31 (7.49%) Decision-Making
18 31 (7.49%) Digital Transformation Programme
Programming Languages
1 12 (2.90%) SQL
2 11 (2.66%) JavaScript
3 10 (2.42%) Python
4 6 (1.45%) C#
4 6 (1.45%) Java
5 2 (0.48%) Kotlin
5 2 (0.48%) Scala
5 2 (0.48%) T-SQL
6 1 (0.24%) PL/SQL
6 1 (0.24%) PowerShell
6 1 (0.24%) R
6 1 (0.24%) TypeScript
Qualifications
1 143 (34.54%) Security Cleared
2 112 (27.05%) SC Cleared
3 32 (7.73%) Degree
4 25 (6.04%) DV Cleared
5 13 (3.14%) ITIL Certification
6 11 (2.66%) BPSS Clearance
7 4 (0.97%) TOGAF Certification
8 3 (0.72%) CCNP
8 3 (0.72%) Cisco Certification
8 3 (0.72%) Computer Science Degree
8 3 (0.72%) Six Sigma Green Belt
9 2 (0.48%) Azure Certification
9 2 (0.48%) CCIE
9 2 (0.48%) ISEB
9 2 (0.48%) JNCIE
9 2 (0.48%) Master's Degree
9 2 (0.48%) MCP
10 1 (0.24%) CSPO
10 1 (0.24%) ITIL Foundation Certificate
10 1 (0.24%) SAFe Agilist
Quality Assurance & Compliance
1 57 (13.77%) Accessibility
2 29 (7.00%) ISO/IEC 20000
3 21 (5.07%) QA
4 16 (3.86%) WCAG
5 7 (1.69%) SLA
6 6 (1.45%) Actionable Recommendations
6 6 (1.45%) Data Quality
6 6 (1.45%) GxP
6 6 (1.45%) Sarbanes-Oxley
7 4 (0.97%) GDPR
7 4 (0.97%) ISO 9001
7 4 (0.97%) ISO/IEC 27001
8 1 (0.24%) California Consumer Privacy Act
8 1 (0.24%) COBIT
8 1 (0.24%) GRC
8 1 (0.24%) HL7
8 1 (0.24%) PSD2
8 1 (0.24%) SNOMED CT
8 1 (0.24%) Software Quality Assurance
System Software
1 5 (1.21%) Docker
2 2 (0.48%) VMware NSX
3 1 (0.24%) Active Directory
3 1 (0.24%) Virtual Desktop
3 1 (0.24%) VMware Infrastructure
Systems Management
1 6 (1.45%) Terraform
2 4 (0.97%) OPNET
3 3 (0.72%) Single Sign-On
4 2 (0.48%) Ansible
4 2 (0.48%) Kubernetes
5 1 (0.24%) Grafana
5 1 (0.24%) Microsoft Intune
5 1 (0.24%) SCCM
Vendors
1 52 (12.56%) Microsoft
2 31 (7.49%) ServiceNow
3 14 (3.38%) SAP
4 13 (3.14%) Remedy
5 10 (2.42%) Adobe
6 9 (2.17%) Oracle
7 8 (1.93%) OneLogin
8 7 (1.69%) IBM
9 6 (1.45%) Google
10 4 (0.97%) Atlassian
10 4 (0.97%) Cisco
11 3 (0.72%) F5
11 3 (0.72%) Palo Alto
11 3 (0.72%) Salesforce
11 3 (0.72%) VMware
12 2 (0.48%) BMC
12 2 (0.48%) Fortinet
12 2 (0.48%) Nokia
12 2 (0.48%) Virgin Media
12 2 (0.48%) Workday