Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 12 December 2025, with comparisons to the same periods in the previous two years.

6 months to
12 Dec 2025
Same period 2024 Same period 2023
Rank 185 264 189
Rank change year-on-year +79 -75 +74
Contract jobs citing Service Design 463 271 494
As % of all contract jobs in England 1.50% 0.89% 1.28%
As % of the Processes & Methodologies category 1.67% 1.02% 1.44%
Number of daily rates quoted 364 163 402
10th Percentile £363 £415 £416
25th Percentile £430 £478 £500
Median daily rate (50th Percentile) £538 £540 £575
Median % change year-on-year -0.46% -6.09% -
75th Percentile £638 £631 £672
90th Percentile £738 £700 £725
UK median daily rate £525 £538 £550
% change year-on-year -2.33% -2.27% -2.57%
Number of hourly rates quoted 14 4 0
10th Percentile £40.04 £27.95 -
25th Percentile - £30.24 -
Median hourly rate £60.00 £32.64 -
Median % change year-on-year +83.85% - -
75th Percentile £89.11 £34.56 -
90th Percentile £96.75 £36.03 -
UK median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 26,658 34,191
As % of all contract IT jobs advertised in England 89.31% 87.92% 88.76%
Number of daily rates quoted 17,614 16,424 23,309
10th Percentile £300 £313 £313
25th Percentile £406 £415 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,796 941 1,445
10th Percentile £14.92 £15.25 £14.85
25th Percentile £17.87 £20.24 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +18.67%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.13 £33.00 £42.50
% change year-on-year -23.86% -22.35% +21.43%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 12 December 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 12 December 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 12 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +40 192 £525 - 32
North of England +9 85 £463 -10.89% 28
South East +19 74 £538 -2.27% 26
South West +3 55 £725 +23.40% 12
North West +2 44 £456 -23.96% 18
Midlands -26 24 £460 -23.33% 9
Yorkshire -22 22 £500 -6.98% 5
West Midlands -23 21 £450 -25.00% 7
North East +14 20 £454 +0.89% 5
East of England -5 14 £550 +4.76% 6
East Midlands - 3 £800 - 1
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (10.15%) Confluence
2 11 (2.38%) SharePoint
3 5 (1.08%) Microsoft Exchange
4 4 (0.86%) Apache
4 4 (0.86%) IIS
4 4 (0.86%) WebSphere
5 1 (0.22%) Appian
Applications
1 45 (9.72%) Microsoft Office
2 30 (6.48%) Microsoft Project
3 8 (1.73%) Sketch
4 7 (1.51%) Adobe XD
5 6 (1.30%) Microsoft Excel
5 6 (1.30%) Trello
6 5 (1.08%) Microsoft PowerPoint
7 4 (0.86%) MS Visio
8 3 (0.65%) InVision
8 3 (0.65%) Spreadsheet
9 2 (0.43%) Adobe After Effects
10 1 (0.22%) Adobe Creative Suite
10 1 (0.22%) Chatbot
10 1 (0.22%) Zeplin
Business Applications
1 10 (2.16%) SAP S/4HANA
2 9 (1.94%) Maximo
2 9 (1.94%) Remedy ITSM
3 5 (1.08%) Oracle EBS
3 5 (1.08%) Oracle Payroll
4 3 (0.65%) Dynamics CRM
5 2 (0.43%) Salesforce CRM
6 1 (0.22%) SAP ERP
Cloud Services
1 37 (7.99%) Azure
2 31 (6.70%) Figma
3 22 (4.75%) Miro
4 19 (4.10%) Power Platform
5 17 (3.67%) AWS
6 15 (3.24%) SaaS
7 10 (2.16%) Azure DevOps
8 9 (1.94%) Microsoft 365
9 8 (1.73%) Google Analytics
10 7 (1.51%) GCP
10 7 (1.51%) Google Tag Manager
11 5 (1.08%) Lucidchart
11 5 (1.08%) OneDrive
12 4 (0.86%) PaaS
12 4 (0.86%) Power Automate
13 3 (0.65%) Amazon ECS
13 3 (0.65%) Boomi
13 3 (0.65%) Dynamics 365
13 3 (0.65%) GitHub
13 3 (0.65%) IaaS
Communications & Networking
1 11 (2.38%) WAN
2 10 (2.16%) LAN
3 4 (0.86%) VPN
4 3 (0.65%) Internet
5 2 (0.43%) Firewall
6 1 (0.22%) DNS
6 1 (0.22%) Ethernet
6 1 (0.22%) PBX
6 1 (0.22%) Unified Communications
6 1 (0.22%) VoIP
6 1 (0.22%) Wireless
Database & Business Intelligence
1 15 (3.24%) Power BI
2 7 (1.51%) SQL Server
3 6 (1.30%) BigQuery
3 6 (1.30%) Looker
4 4 (0.86%) Amazon RDS
4 4 (0.86%) DB2
4 4 (0.86%) Tableau
5 1 (0.22%) Data Lake
5 1 (0.22%) Metadata
5 1 (0.22%) MongoDB
5 1 (0.22%) NoSQL
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Power Query
5 1 (0.22%) QlikView
5 1 (0.22%) Relational Database
Development Applications
1 58 (12.53%) JIRA
2 7 (1.51%) Axure RP
3 3 (0.65%) GitLab
4 2 (0.43%) Jenkins
4 2 (0.43%) Postman
4 2 (0.43%) Selenium
5 1 (0.22%) Cypress.io
5 1 (0.22%) Git
5 1 (0.22%) JMeter
5 1 (0.22%) Mocha
5 1 (0.22%) REST Assured
5 1 (0.22%) Zephyr
General
1 163 (35.21%) Social Skills
2 137 (29.59%) Public Sector
3 68 (14.69%) Analytical Skills
4 56 (12.10%) Finance
5 33 (7.13%) Military
6 32 (6.91%) Influencing Skills
7 19 (4.10%) Banking
8 13 (2.81%) Local Government
9 11 (2.38%) Inclusion and Diversity
9 11 (2.38%) Retail
10 10 (2.16%) Legal
11 9 (1.94%) Presentation Skills
12 8 (1.73%) Telecoms
13 6 (1.30%) Organisational Skills
14 5 (1.08%) Marketing
14 5 (1.08%) Publishing
15 4 (0.86%) Police
16 3 (0.65%) Digital Health
16 3 (0.65%) Pharmaceutical
17 2 (0.43%) Advertising
Job Titles
1 133 (28.73%) Designer
2 107 (23.11%) Service Designer
3 101 (21.81%) Architect
4 67 (14.47%) Service Architect
5 51 (11.02%) Analyst
6 46 (9.94%) Senior
7 38 (8.21%) Lead
8 33 (7.13%) Business Analyst
9 29 (6.26%) Service Manager
9 29 (6.26%) User Researcher
10 27 (5.83%) Consultant
11 20 (4.32%) Service Transition Manager
11 20 (4.32%) Transition Manager
12 17 (3.67%) Senior Designer
12 17 (3.67%) Senior Service Designer
13 16 (3.46%) Senior Analyst
13 16 (3.46%) UX Designer
14 12 (2.59%) Senior Business Analyst
14 12 (2.59%) Service Design Consultant
14 12 (2.59%) Service Design Manager
Libraries, Frameworks & Software Standards
1 8 (1.73%) Oracle Fusion
2 6 (1.30%) HTML
3 5 (1.08%) .NET
3 5 (1.08%) CSS
3 5 (1.08%) SOAP
4 4 (0.86%) SailPoint
4 4 (0.86%) Web Services
4 4 (0.86%) XML
5 3 (0.65%) Kafka
5 3 (0.65%) OAuth
5 3 (0.65%) OAuth2
5 3 (0.65%) Spring
5 3 (0.65%) Spring Boot
6 2 (0.43%) .NET Framework
6 2 (0.43%) AngularJS
6 2 (0.43%) ASP.NET
6 2 (0.43%) Django
6 2 (0.43%) Flask
6 2 (0.43%) RESTful
6 2 (0.43%) Vue
Miscellaneous
1 49 (10.58%) Product Ownership
2 19 (4.10%) NHS
3 14 (3.02%) Onboarding
4 9 (1.94%) Cloud Native
4 9 (1.94%) Legacy Systems
5 8 (1.73%) Management Information System
6 6 (1.30%) CMDB
7 4 (0.86%) AI Agents
7 4 (0.86%) Data Centre
7 4 (0.86%) IVR
7 4 (0.86%) Mobile App
8 3 (0.65%) Hybrid Cloud
9 2 (0.43%) Analytical Mindset
9 2 (0.43%) Augmented Reality
9 2 (0.43%) Data Protection Act
9 2 (0.43%) Distributed Systems
9 2 (0.43%) Greenfield Project
9 2 (0.43%) Virtual Reality
10 1 (0.22%) Educational Technology
10 1 (0.22%) Team-Oriented Environment
Operating Systems
1 9 (1.94%) Windows
2 4 (0.86%) Windows 10
2 4 (0.86%) Windows Server
3 1 (0.22%) Android
3 1 (0.22%) Apple iOS
Processes & Methodologies
1 197 (42.55%) Agile
2 131 (28.29%) ITIL
3 119 (25.70%) Service Management
4 111 (23.97%) User Research
5 89 (19.22%) User Experience
6 79 (17.06%) Stakeholder Engagement
7 78 (16.85%) User-Centered Design (UCD)
8 68 (14.69%) Stakeholder Management
9 64 (13.82%) Workshop Facilitation
10 62 (13.39%) Acceptance Criteria
11 58 (12.53%) Continuous Improvement
11 58 (12.53%) Journey Map
12 55 (11.88%) Roadmaps
12 55 (11.88%) Service Delivery
13 53 (11.45%) ITSM
14 48 (10.37%) Problem-Solving
15 47 (10.15%) UX Design
16 45 (9.72%) Project Delivery
17 42 (9.07%) TOGAF
18 41 (8.86%) Knowledge Transfer
Programming Languages
1 10 (2.16%) SQL
2 9 (1.94%) JavaScript
2 9 (1.94%) Python
3 7 (1.51%) Java
4 6 (1.30%) C#
5 2 (0.43%) Kotlin
5 2 (0.43%) R
5 2 (0.43%) Scala
5 2 (0.43%) T-SQL
5 2 (0.43%) TypeScript
6 1 (0.22%) PL/SQL
6 1 (0.22%) PowerShell
Qualifications
1 177 (38.23%) Security Cleared
2 144 (31.10%) SC Cleared
3 54 (11.66%) Degree
4 35 (7.56%) TOGAF Certification
5 27 (5.83%) DV Cleared
6 12 (2.59%) BPSS Clearance
7 10 (2.16%) ITIL Certification
8 8 (1.73%) Azure Certification
9 6 (1.30%) AWS Certification
10 2 (0.43%) ISEB
10 2 (0.43%) MCP
11 1 (0.22%) APMP
11 1 (0.22%) CCNP
11 1 (0.22%) Cisco Certification
11 1 (0.22%) CSPO
11 1 (0.22%) CTC Cleared
11 1 (0.22%) ITIL Foundation Certificate
11 1 (0.22%) PMI Certification
11 1 (0.22%) Six Sigma Green Belt
11 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 63 (13.61%) Accessibility
2 30 (6.48%) ISO/IEC 20000
3 22 (4.75%) QA
4 17 (3.67%) WCAG
5 10 (2.16%) Data Quality
6 7 (1.51%) Actionable Recommendations
6 7 (1.51%) SLA
7 6 (1.30%) GxP
7 6 (1.30%) Sarbanes-Oxley
8 4 (0.86%) ISO 9001
8 4 (0.86%) ISO/IEC 27001
9 3 (0.65%) GDPR
10 2 (0.43%) COBIT
11 1 (0.22%) GRC
11 1 (0.22%) HL7
11 1 (0.22%) JSP 440
11 1 (0.22%) NCSC
11 1 (0.22%) PSD2
11 1 (0.22%) SNOMED CT
11 1 (0.22%) Software Quality Assurance
System Software
1 7 (1.51%) Docker
2 3 (0.65%) VMware NSX
3 1 (0.22%) Active Directory
3 1 (0.22%) Virtual Desktop
3 1 (0.22%) VMware Infrastructure
Systems Management
1 30 (6.48%) OPNET
2 8 (1.73%) Terraform
3 5 (1.08%) Kubernetes
4 4 (0.86%) Single Sign-On
5 3 (0.65%) Ansible
6 1 (0.22%) Grafana
6 1 (0.22%) Microsoft Intune
6 1 (0.22%) Prometheus
6 1 (0.22%) SCCM
Vendors
1 59 (12.74%) ServiceNow
2 48 (10.37%) Microsoft
3 39 (8.42%) Remedy
4 30 (6.48%) Atlassian
5 14 (3.02%) SAP
6 11 (2.38%) Adobe
7 10 (2.16%) Google
7 10 (2.16%) Oracle
8 9 (1.94%) VMware
9 8 (1.73%) OneLogin
10 7 (1.51%) Cisco
11 6 (1.30%) Salesforce
12 5 (1.08%) UiPath
13 4 (0.86%) IBM
13 4 (0.86%) Palo Alto
14 3 (0.65%) Genesys
14 3 (0.65%) Zscaler
15 2 (0.43%) Qualtrics
15 2 (0.43%) Virgin Media
15 2 (0.43%) Workday