Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 25 December 2025, with comparisons to the same periods in the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 185 270 191
Rank change year-on-year +85 -79 +69
Contract jobs citing Service Design 486 261 470
As % of all contract jobs in England 1.53% 0.91% 1.28%
As % of the Processes & Methodologies category 1.73% 1.02% 1.45%
Number of daily rates quoted 385 157 375
10th Percentile £363 £413 £413
25th Percentile £425 £475 £500
Median daily rate (50th Percentile) £525 £538 £575
Median % change year-on-year -2.42% -6.43% -
75th Percentile £638 £625 £650
90th Percentile £738 £700 £725
UK median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% -1.79%
Number of hourly rates quoted 14 4 0
10th Percentile £40.04 £27.95 -
25th Percentile - £30.24 -
Median hourly rate £60.00 £32.64 -
Median % change year-on-year +83.85% - -
75th Percentile £89.11 £34.56 -
90th Percentile £96.75 £36.03 -
UK median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,083 25,497 32,413
As % of all contract IT jobs advertised in England 88.56% 88.71% 88.35%
Number of daily rates quoted 17,857 15,730 22,001
10th Percentile £300 £311 £308
25th Percentile £406 £413 £425
Median daily rate (50th Percentile) £501 £525 £540
Median % change year-on-year -4.67% -2.78% -1.82%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,811 841 1,406
10th Percentile £15.18 £15.62 £14.75
25th Percentile £17.89 £20.30 £19.25
Median hourly rate £25.15 £35.00 £45.00
Median % change year-on-year -28.14% -22.22% +22.56%
75th Percentile £55.00 £65.00 £65.00
90th Percentile £69.45 £75.00 £77.50
UK median hourly rate £25.15 £32.50 £44.50
% change year-on-year -22.62% -26.97% +27.14%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 25 December 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 25 December 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 25 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +46 201 £525 - 69
North of England +9 94 £465 -2.11% 70
South East +4 71 £538 -2.27% 79
South West +13 60 £725 +20.83% 39
North West -6 47 £424 -13.13% 30
Yorkshire -18 26 £500 -6.98% 30
Midlands -30 26 £494 -15.96% 63
West Midlands -26 22 £455 -22.55% 36
North East +11 21 £454 +0.89% 10
East of England -14 15 £550 -3.51% 45
East Midlands - 4 £800 - 22
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (9.47%) Confluence
2 11 (2.26%) SharePoint
3 5 (1.03%) Microsoft Exchange
4 2 (0.41%) Apache
4 2 (0.41%) Appian
4 2 (0.41%) IIS
4 2 (0.41%) WebSphere
Applications
1 44 (9.05%) Microsoft Office
2 30 (6.17%) Microsoft Project
3 10 (2.06%) Microsoft Excel
4 9 (1.85%) Adobe XD
4 9 (1.85%) Sketch
5 6 (1.23%) Trello
6 5 (1.03%) Microsoft PowerPoint
7 4 (0.82%) InVision
8 3 (0.62%) MS Visio
8 3 (0.62%) Spreadsheet
9 2 (0.41%) Adobe After Effects
9 2 (0.41%) Adobe Creative Suite
9 2 (0.41%) Zeplin
10 1 (0.21%) Chatbot
Business Applications
1 9 (1.85%) Remedy ITSM
2 6 (1.23%) Maximo
3 5 (1.03%) Dynamics CRM
4 4 (0.82%) Oracle EBS
4 4 (0.82%) SAP S/4HANA
5 3 (0.62%) Oracle Payroll
6 2 (0.41%) Salesforce CRM
7 1 (0.21%) NetSuite
7 1 (0.21%) SAP ERP
Cloud Services
1 39 (8.02%) Azure
2 36 (7.41%) Figma
3 22 (4.53%) Power Platform
4 20 (4.12%) AWS
4 20 (4.12%) Miro
5 14 (2.88%) SaaS
6 10 (2.06%) Azure DevOps
7 9 (1.85%) Google Analytics
7 9 (1.85%) Microsoft 365
8 8 (1.65%) GCP
8 8 (1.65%) Google Tag Manager
9 5 (1.03%) OneDrive
10 4 (0.82%) Amazon ECS
10 4 (0.82%) Dynamics 365
10 4 (0.82%) PaaS
10 4 (0.82%) Power Automate
11 3 (0.62%) Amazon S3
11 3 (0.62%) AWS Lambda
11 3 (0.62%) Boomi
11 3 (0.62%) Serverless
Communications & Networking
1 11 (2.26%) WAN
2 10 (2.06%) LAN
3 4 (0.82%) VPN
4 3 (0.62%) Internet
5 2 (0.41%) Firewall
5 2 (0.41%) Wireless
6 1 (0.21%) Cisco ISE
6 1 (0.21%) DNS
6 1 (0.21%) PBX
6 1 (0.21%) SD-WAN
6 1 (0.21%) Unified Communications
6 1 (0.21%) VoIP
6 1 (0.21%) WebEx
6 1 (0.21%) Wi-Fi
Database & Business Intelligence
1 18 (3.70%) Power BI
2 7 (1.44%) BigQuery
2 7 (1.44%) Looker
3 5 (1.03%) SQL Server
4 4 (0.82%) Tableau
5 2 (0.41%) Amazon RDS
5 2 (0.41%) DB2
6 1 (0.21%) Data Lake
6 1 (0.21%) EDRMS
6 1 (0.21%) Metadata
6 1 (0.21%) MongoDB
6 1 (0.21%) NoSQL
6 1 (0.21%) PostgreSQL
6 1 (0.21%) Power Query
6 1 (0.21%) QlikView
6 1 (0.21%) Relational Database
Development Applications
1 61 (12.55%) JIRA
2 8 (1.65%) Axure RP
3 5 (1.03%) GitLab
4 3 (0.62%) Jenkins
5 2 (0.41%) Postman
5 2 (0.41%) Selenium
6 1 (0.21%) Cucumber
6 1 (0.21%) Cypress.io
6 1 (0.21%) Git
6 1 (0.21%) JMeter
6 1 (0.21%) Mocha
6 1 (0.21%) REST Assured
6 1 (0.21%) Zephyr
General
1 178 (36.63%) Social Skills
2 147 (30.25%) Public Sector
3 70 (14.40%) Analytical Skills
4 56 (11.52%) Finance
5 33 (6.79%) Military
6 28 (5.76%) Influencing Skills
7 20 (4.12%) Banking
8 14 (2.88%) Presentation Skills
9 13 (2.67%) Local Government
10 12 (2.47%) Retail
11 11 (2.26%) Inclusion and Diversity
12 10 (2.06%) Legal
13 7 (1.44%) Marketing
13 7 (1.44%) Organisational Skills
13 7 (1.44%) Telecoms
14 4 (0.82%) Police
15 3 (0.62%) Advertising
15 3 (0.62%) Digital Health
15 3 (0.62%) Digital Healthcare
16 2 (0.41%) Publishing
Job Titles
1 146 (30.04%) Designer
2 117 (24.07%) Service Designer
3 106 (21.81%) Architect
4 73 (15.02%) Service Architect
5 58 (11.93%) Analyst
6 56 (11.52%) Senior
7 37 (7.61%) Business Analyst
7 37 (7.61%) Lead
8 33 (6.79%) User Researcher
9 28 (5.76%) Service Manager
10 23 (4.73%) Consultant
10 23 (4.73%) Senior Designer
11 22 (4.53%) Senior Service Designer
12 21 (4.32%) UX Designer
13 19 (3.91%) Senior Analyst
13 19 (3.91%) Service Transition Manager
13 19 (3.91%) Transition Manager
14 14 (2.88%) Senior Business Analyst
15 12 (2.47%) Service Design Manager
15 12 (2.47%) UX Service Designer
Libraries, Frameworks & Software Standards
1 7 (1.44%) HTML
2 6 (1.23%) Oracle Fusion
3 5 (1.03%) .NET
3 5 (1.03%) CSS
4 4 (0.82%) OAuth
4 4 (0.82%) SailPoint
4 4 (0.82%) Spring
4 4 (0.82%) Spring Boot
5 3 (0.62%) AngularJS
5 3 (0.62%) Django
5 3 (0.62%) FastAPI
5 3 (0.62%) Flask
5 3 (0.62%) Kafka
5 3 (0.62%) OAuth2
5 3 (0.62%) SOAP
5 3 (0.62%) Vue
6 2 (0.41%) .NET Core
6 2 (0.41%) FHIR
6 2 (0.41%) Framer.js
6 2 (0.41%) Lightning Web Components
Miscellaneous
1 49 (10.08%) Product Ownership
2 23 (4.73%) NHS
3 13 (2.67%) Onboarding
4 10 (2.06%) Legacy Systems
5 9 (1.85%) Cloud Native
6 8 (1.65%) Management Information System
7 6 (1.23%) AI Agents
7 6 (1.23%) CMDB
8 5 (1.03%) Mobile App
9 4 (0.82%) Data Centre
9 4 (0.82%) Hybrid Cloud
9 4 (0.82%) IVR
10 3 (0.62%) Analytical Mindset
10 3 (0.62%) PMI
11 2 (0.41%) Augmented Reality
11 2 (0.41%) Distributed Systems
11 2 (0.41%) Greenfield Project
11 2 (0.41%) Taxonomies
11 2 (0.41%) Team-Oriented Environment
11 2 (0.41%) Virtual Reality
Operating Systems
1 7 (1.44%) Windows
2 4 (0.82%) Windows 10
3 2 (0.41%) Windows Server
4 1 (0.21%) Android
4 1 (0.21%) Apple iOS
Processes & Methodologies
1 204 (41.98%) Agile
2 141 (29.01%) ITIL
3 124 (25.51%) User Research
4 120 (24.69%) Service Management
5 99 (20.37%) User Experience
6 87 (17.90%) Stakeholder Engagement
6 87 (17.90%) User-Centered Design (UCD)
7 72 (14.81%) Workshop Facilitation
8 67 (13.79%) Continuous Improvement
9 66 (13.58%) Stakeholder Management
10 64 (13.17%) Journey Map
11 63 (12.96%) Acceptance Criteria
12 62 (12.76%) Roadmaps
13 59 (12.14%) Service Delivery
14 57 (11.73%) UX Design
15 54 (11.11%) Problem-Solving
16 50 (10.29%) ITSM
17 47 (9.67%) Project Delivery
18 42 (8.64%) TOGAF
19 41 (8.44%) Knowledge Transfer
Programming Languages
1 8 (1.65%) Java
1 8 (1.65%) JavaScript
1 8 (1.65%) Python
1 8 (1.65%) SQL
2 6 (1.23%) C#
3 2 (0.41%) Kotlin
3 2 (0.41%) R
3 2 (0.41%) Scala
3 2 (0.41%) T-SQL
3 2 (0.41%) TypeScript
4 1 (0.21%) PL/SQL
4 1 (0.21%) PowerShell
Qualifications
1 181 (37.24%) Security Cleared
2 146 (30.04%) SC Cleared
3 54 (11.11%) Degree
4 35 (7.20%) TOGAF Certification
5 24 (4.94%) DV Cleared
6 16 (3.29%) ITIL Certification
7 11 (2.26%) BPSS Clearance
8 8 (1.65%) Azure Certification
9 6 (1.23%) AWS Certification
10 4 (0.82%) PMI Certification
11 2 (0.41%) Computer Science Degree
11 2 (0.41%) ISEB
11 2 (0.41%) MCP
12 1 (0.21%) CCNP
12 1 (0.21%) Cisco Certification
12 1 (0.21%) CISM
12 1 (0.21%) CISSP
12 1 (0.21%) CSPO
12 1 (0.21%) PMP
12 1 (0.21%) SAFe Agilist
Quality Assurance & Compliance
1 74 (15.23%) Accessibility
2 30 (6.17%) ISO/IEC 20000
3 21 (4.32%) QA
4 20 (4.12%) WCAG
5 13 (2.67%) Data Quality
6 9 (1.85%) SLA
7 7 (1.44%) Actionable Recommendations
8 6 (1.23%) GDPR
9 5 (1.03%) ISO/IEC 27001
10 4 (0.82%) ISO 9001
11 2 (0.41%) California Consumer Privacy Act
11 2 (0.41%) COBIT
12 1 (0.21%) GRC
12 1 (0.21%) HL7
12 1 (0.21%) JSP 440
12 1 (0.21%) NCSC
12 1 (0.21%) PCI DSS
12 1 (0.21%) PSD2
12 1 (0.21%) SNOMED CT
12 1 (0.21%) Software Quality Assurance
System Software
1 8 (1.65%) Docker
2 3 (0.62%) VMware NSX
3 1 (0.21%) Active Directory
3 1 (0.21%) Virtual Desktop
3 1 (0.21%) VMware Infrastructure
Systems Management
1 30 (6.17%) OPNET
2 9 (1.85%) Terraform
3 8 (1.65%) Kubernetes
4 5 (1.03%) Single Sign-On
5 3 (0.62%) Ansible
6 1 (0.21%) Grafana
6 1 (0.21%) Microsoft Intune
6 1 (0.21%) Prometheus
6 1 (0.21%) SCCM
Vendors
1 59 (12.14%) ServiceNow
2 51 (10.49%) Microsoft
3 39 (8.02%) Remedy
4 30 (6.17%) Atlassian
5 14 (2.88%) Adobe
6 11 (2.26%) Google
7 9 (1.85%) Oracle
7 9 (1.85%) VMware
8 8 (1.65%) SAP
9 7 (1.44%) Cisco
9 7 (1.44%) OneLogin
9 7 (1.44%) Salesforce
10 5 (1.03%) UiPath
11 4 (0.82%) Palo Alto
11 4 (0.82%) Workday
12 3 (0.62%) Genesys
12 3 (0.62%) Zscaler
13 2 (0.41%) BMC
13 2 (0.41%) Nokia
13 2 (0.41%) Qualtrics