Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 21 November 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Nov 2025
Same period 2024 Same period 2023
Rank 197 267 193
Rank change year-on-year +70 -74 +71
Contract jobs citing Service Design 436 275 499
As % of all contract jobs in England 1.43% 0.89% 1.27%
As % of the Processes & Methodologies category 1.58% 1.02% 1.43%
Number of daily rates quoted 341 163 411
10th Percentile £363 £413 £425
25th Percentile £448 £475 £500
Median daily rate (50th Percentile) £525 £540 £575
Median % change year-on-year -2.78% -6.09% -
75th Percentile £619 £638 £672
90th Percentile £700 £700 £730
UK median daily rate £513 £539 £550
% change year-on-year -4.92% -2.00% -2.48%
Number of hourly rates quoted 14 4 0
10th Percentile £40.04 £27.95 -
25th Percentile - £30.24 -
Median hourly rate £60.00 £32.64 -
Median % change year-on-year +83.85% - -
75th Percentile £89.11 £34.56 -
90th Percentile £96.75 £36.03 -
UK median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,528 26,989 34,839
As % of all contract IT jobs advertised in England 90.13% 86.89% 88.74%
Number of daily rates quoted 17,469 16,492 23,819
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,814 971 1,471
10th Percentile £14.81 £15.10 £14.50
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £37.00 £44.50
Median % change year-on-year -32.03% -16.85% +23.61%
75th Percentile £49.69 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £43.90
% change year-on-year -28.14% -20.27% +25.43%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 21 November 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 21 November 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 21 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +23 179 £525 - 107
North of England +14 88 £463 -22.92% 43
South East +33 75 £538 -3.59% 50
North West +10 48 £450 -25.00% 22
South West -2 37 £725 +28.89% 17
Midlands -22 24 £460 -26.40% 22
Yorkshire -21 22 £500 -6.98% 11
West Midlands -19 21 £450 -28.00% 16
North East +8 19 £454 +0.89% 11
East of England -1 16 £550 +4.76% 5
East Midlands - 3 £800 - 6
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (7.34%) Confluence
2 8 (1.83%) SharePoint
3 7 (1.61%) Apache
3 7 (1.61%) IIS
3 7 (1.61%) WebSphere
4 5 (1.15%) Microsoft Exchange
Applications
1 29 (6.65%) Microsoft Office
2 13 (2.98%) Microsoft Project
3 8 (1.83%) Microsoft Excel
4 7 (1.61%) Microsoft PowerPoint
4 7 (1.61%) Sketch
5 6 (1.38%) Adobe XD
5 6 (1.38%) MS Visio
6 5 (1.15%) Trello
7 3 (0.69%) Spreadsheet
8 2 (0.46%) InVision
9 1 (0.23%) Adobe After Effects
9 1 (0.23%) Adobe Creative Suite
9 1 (0.23%) Chatbot
9 1 (0.23%) Zeplin
Business Applications
1 12 (2.75%) Maximo
2 10 (2.29%) SAP S/4HANA
3 9 (2.06%) Remedy ITSM
4 4 (0.92%) Oracle EBS
4 4 (0.92%) Oracle Payroll
5 3 (0.69%) Dynamics CRM
6 2 (0.46%) Salesforce CRM
7 1 (0.23%) SAP ERP
Cloud Services
1 35 (8.03%) Azure
2 27 (6.19%) Figma
3 24 (5.50%) Miro
4 17 (3.90%) AWS
5 14 (3.21%) SaaS
6 13 (2.98%) Power Platform
7 10 (2.29%) Azure DevOps
8 9 (2.06%) Microsoft 365
9 7 (1.61%) Lucidchart
10 6 (1.38%) GCP
11 5 (1.15%) Google Analytics
11 5 (1.15%) OneDrive
12 4 (0.92%) Google Tag Manager
13 3 (0.69%) Amazon ECS
13 3 (0.69%) Boomi
13 3 (0.69%) Dynamics 365
13 3 (0.69%) GitHub
14 2 (0.46%) AWS CloudFormation
14 2 (0.46%) AWS Lambda
14 2 (0.46%) PaaS
Communications & Networking
1 11 (2.52%) WAN
2 10 (2.29%) LAN
3 4 (0.92%) VPN
4 3 (0.69%) Firewall
4 3 (0.69%) Internet
5 1 (0.23%) BGP
5 1 (0.23%) DNS
5 1 (0.23%) Ethernet
5 1 (0.23%) MPLS
5 1 (0.23%) Network Security
5 1 (0.23%) OSPF
5 1 (0.23%) PBX
5 1 (0.23%) Unified Communications
5 1 (0.23%) VLAN
5 1 (0.23%) VoIP
5 1 (0.23%) Wireless
Database & Business Intelligence
1 10 (2.29%) SQL Server
2 9 (2.06%) Power BI
3 7 (1.61%) Amazon RDS
3 7 (1.61%) DB2
4 4 (0.92%) BigQuery
4 4 (0.92%) Looker
5 1 (0.23%) Data Lake
5 1 (0.23%) Metadata
5 1 (0.23%) MongoDB
5 1 (0.23%) NoSQL
5 1 (0.23%) PostgreSQL
5 1 (0.23%) Power Query
5 1 (0.23%) QlikView
5 1 (0.23%) Relational Database
5 1 (0.23%) Tableau
Development Applications
1 41 (9.40%) JIRA
2 6 (1.38%) Axure RP
3 3 (0.69%) GitLab
4 2 (0.46%) Jenkins
4 2 (0.46%) Postman
4 2 (0.46%) Selenium
5 1 (0.23%) Cypress.io
5 1 (0.23%) Git
5 1 (0.23%) JMeter
5 1 (0.23%) Mocha
5 1 (0.23%) REST Assured
5 1 (0.23%) Zephyr
General
1 153 (35.09%) Social Skills
2 131 (30.05%) Public Sector
3 58 (13.30%) Finance
4 52 (11.93%) Analytical Skills
5 37 (8.49%) Influencing Skills
6 19 (4.36%) Banking
7 17 (3.90%) Military
8 13 (2.98%) Retail
9 12 (2.75%) Local Government
10 11 (2.52%) Presentation Skills
11 10 (2.29%) Legal
12 9 (2.06%) Organisational Skills
13 8 (1.83%) Inclusion and Diversity
13 8 (1.83%) Telecoms
14 6 (1.38%) Publishing
15 5 (1.15%) Marketing
16 4 (0.92%) Police
17 3 (0.69%) Back Office
17 3 (0.69%) Digital Health
17 3 (0.69%) Pharmaceutical
Job Titles
1 123 (28.21%) Designer
2 99 (22.71%) Service Designer
3 83 (19.04%) Architect
4 51 (11.70%) Analyst
5 50 (11.47%) Service Architect
6 44 (10.09%) Senior
7 37 (8.49%) Lead
8 36 (8.26%) Business Analyst
9 29 (6.65%) Consultant
9 29 (6.65%) Service Manager
10 24 (5.50%) User Researcher
11 21 (4.82%) Service Transition Manager
11 21 (4.82%) Transition Manager
12 18 (4.13%) Senior Analyst
13 15 (3.44%) Senior Designer
13 15 (3.44%) Senior Service Designer
14 14 (3.21%) Senior Business Analyst
14 14 (3.21%) UX Designer
15 12 (2.75%) Maximo Consultant
15 12 (2.75%) Service Design Consultant
Libraries, Frameworks & Software Standards
1 8 (1.83%) SOAP
2 7 (1.61%) Oracle Fusion
2 7 (1.61%) Web Services
2 7 (1.61%) XML
3 5 (1.15%) .NET
4 4 (0.92%) CSS
4 4 (0.92%) HTML
4 4 (0.92%) SailPoint
5 3 (0.69%) Kafka
5 3 (0.69%) OAuth
5 3 (0.69%) OAuth2
6 2 (0.46%) .NET Framework
6 2 (0.46%) AngularJS
6 2 (0.46%) ASP.NET
6 2 (0.46%) Django
6 2 (0.46%) Flask
6 2 (0.46%) OpenID
6 2 (0.46%) RESTful
6 2 (0.46%) Spring Boot
6 2 (0.46%) Vue
Miscellaneous
1 36 (8.26%) Product Ownership
2 17 (3.90%) NHS
3 11 (2.52%) Onboarding
4 9 (2.06%) Legacy Systems
4 9 (2.06%) Management Information System
5 8 (1.83%) Cloud Native
5 8 (1.83%) CMDB
6 4 (0.92%) AI Agents
6 4 (0.92%) Mobile App
7 3 (0.69%) Data Centre
7 3 (0.69%) Hybrid Cloud
8 2 (0.46%) Analytical Mindset
8 2 (0.46%) Distributed Systems
8 2 (0.46%) Greenfield Project
9 1 (0.23%) Cyberattack
9 1 (0.23%) Data Fabric
9 1 (0.23%) Educational Technology
9 1 (0.23%) Security Posture
9 1 (0.23%) Team-Oriented Environment
9 1 (0.23%) Virtual Reality
Operating Systems
1 12 (2.75%) Windows
2 7 (1.61%) Windows Server
3 4 (0.92%) Windows 10
4 1 (0.23%) Android
4 1 (0.23%) Apple iOS
Processes & Methodologies
1 187 (42.89%) Agile
2 113 (25.92%) ITIL
3 109 (25.00%) Service Management
4 101 (23.17%) User Research
5 84 (19.27%) User Experience
6 79 (18.12%) Stakeholder Engagement
6 79 (18.12%) User-Centered Design (UCD)
7 69 (15.83%) Stakeholder Management
8 63 (14.45%) Workshop Facilitation
9 60 (13.76%) ITSM
10 59 (13.53%) Continuous Improvement
11 58 (13.30%) Journey Map
12 54 (12.39%) Roadmaps
13 50 (11.47%) Service Delivery
14 47 (10.78%) Project Delivery
15 46 (10.55%) Acceptance Criteria
16 44 (10.09%) Problem-Solving
17 41 (9.40%) UX Design
18 34 (7.80%) Digital Transformation Programme
19 32 (7.34%) Decision-Making
Programming Languages
1 12 (2.75%) JavaScript
1 12 (2.75%) SQL
2 11 (2.52%) Python
3 6 (1.38%) C#
3 6 (1.38%) Java
4 2 (0.46%) Kotlin
4 2 (0.46%) Scala
4 2 (0.46%) T-SQL
4 2 (0.46%) TypeScript
5 1 (0.23%) PL/SQL
5 1 (0.23%) PowerShell
5 1 (0.23%) R
Qualifications
1 159 (36.47%) Security Cleared
2 128 (29.36%) SC Cleared
3 40 (9.17%) Degree
4 26 (5.96%) DV Cleared
5 18 (4.13%) TOGAF Certification
6 13 (2.98%) ITIL Certification
7 12 (2.75%) BPSS Clearance
8 8 (1.83%) Azure Certification
9 6 (1.38%) AWS Certification
10 3 (0.69%) Six Sigma Green Belt
11 2 (0.46%) CCNP
11 2 (0.46%) Cisco Certification
11 2 (0.46%) Computer Science Degree
11 2 (0.46%) ISEB
11 2 (0.46%) MCP
12 1 (0.23%) CCIE
12 1 (0.23%) CSPO
12 1 (0.23%) Master's Degree
12 1 (0.23%) PMI Certification
12 1 (0.23%) SAFe Agilist
Quality Assurance & Compliance
1 60 (13.76%) Accessibility
2 29 (6.65%) ISO/IEC 20000
3 22 (5.05%) QA
4 16 (3.67%) WCAG
5 7 (1.61%) Data Quality
6 6 (1.38%) Actionable Recommendations
6 6 (1.38%) GxP
6 6 (1.38%) Sarbanes-Oxley
6 6 (1.38%) SLA
7 4 (0.92%) GDPR
7 4 (0.92%) ISO 9001
7 4 (0.92%) ISO/IEC 27001
8 2 (0.46%) COBIT
9 1 (0.23%) GRC
9 1 (0.23%) HL7
9 1 (0.23%) JSP 440
9 1 (0.23%) NCSC
9 1 (0.23%) PSD2
9 1 (0.23%) SNOMED CT
9 1 (0.23%) Software Quality Assurance
System Software
1 7 (1.61%) Docker
2 2 (0.46%) VMware NSX
3 1 (0.23%) Active Directory
3 1 (0.23%) Virtual Desktop
3 1 (0.23%) VMware Infrastructure
Systems Management
1 13 (2.98%) OPNET
2 8 (1.83%) Terraform
3 4 (0.92%) Kubernetes
4 3 (0.69%) Ansible
4 3 (0.69%) Single Sign-On
5 1 (0.23%) Grafana
5 1 (0.23%) Microsoft Intune
5 1 (0.23%) SCCM
Vendors
1 53 (12.16%) Microsoft
2 41 (9.40%) ServiceNow
3 22 (5.05%) Remedy
4 14 (3.21%) SAP
5 13 (2.98%) Atlassian
6 10 (2.29%) Adobe
7 9 (2.06%) Oracle
8 8 (1.83%) Cisco
8 8 (1.83%) OneLogin
8 8 (1.83%) VMware
9 7 (1.61%) Google
9 7 (1.61%) IBM
10 3 (0.69%) Palo Alto
10 3 (0.69%) Salesforce
11 2 (0.46%) BMC
11 2 (0.46%) F5
11 2 (0.46%) Nokia
11 2 (0.46%) Palantir
11 2 (0.46%) Qualtrics
11 2 (0.46%) UiPath