Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 18 November 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Nov 2025
Same period 2024 Same period 2023
Rank 211 269 191
Rank change year-on-year +58 -78 +75
Contract jobs citing Service Design 423 264 508
As % of all contract jobs in England 1.40% 0.86% 1.28%
As % of the Processes & Methodologies category 1.56% 0.99% 1.44%
Number of daily rates quoted 333 153 420
10th Percentile £363 £413 £427
25th Percentile £450 £475 £500
Median daily rate (50th Percentile) £525 £550 £575
Median % change year-on-year -4.55% -4.35% -
75th Percentile £604 £638 £672
90th Percentile £700 £700 £730
UK median daily rate £513 £545 £550
% change year-on-year -5.96% -0.91% -2.22%
Number of hourly rates quoted 11 3 0
10th Percentile £31.49 £27.88 -
25th Percentile - £30.08 -
Median hourly rate £60.00 £33.75 -
Median % change year-on-year +77.78% - -
75th Percentile - £35.38 -
90th Percentile £71.45 £36.35 -
UK median hourly rate £60.00 £33.75 -
% change year-on-year +77.78% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,183 26,639 35,184
As % of all contract IT jobs advertised in England 90.25% 86.82% 88.71%
Number of daily rates quoted 17,253 16,245 24,094
10th Percentile £300 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £644 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,795 955 1,480
10th Percentile £14.75 £15.10 £14.49
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £37.50 £45.00
Median % change year-on-year -32.93% -16.67% +28.57%
75th Percentile £47.06 £65.00 £65.00
90th Percentile £67.94 £74.82 £77.50
UK median hourly rate £25.15 £35.00 £44.00
% change year-on-year -28.14% -20.45% +25.71%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 18 November 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 18 November 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 18 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +46 178 £525 - 85
North of England +22 86 £470 -21.67% 34
South East +29 69 £538 -6.52% 51
North West +6 47 £464 -22.71% 17
South West -4 33 £675 +12.50% 10
Midlands -28 24 £455 -25.71% 23
Yorkshire -20 21 £500 -6.98% 8
West Midlands -26 21 £449 -26.78% 20
North East +10 19 £454 +0.89% 10
East of England -7 16 £550 +4.76% 6
East Midlands - 3 £800 - 3
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 28 (6.62%) Confluence
2 8 (1.89%) SharePoint
3 7 (1.65%) Apache
3 7 (1.65%) IIS
3 7 (1.65%) WebSphere
4 5 (1.18%) Microsoft Exchange
Applications
1 24 (5.67%) Microsoft Office
2 9 (2.13%) Microsoft Project
3 8 (1.89%) Microsoft Excel
4 7 (1.65%) Microsoft PowerPoint
4 7 (1.65%) Sketch
5 6 (1.42%) Adobe XD
5 6 (1.42%) MS Visio
6 5 (1.18%) Trello
7 3 (0.71%) Spreadsheet
8 2 (0.47%) InVision
9 1 (0.24%) Adobe After Effects
9 1 (0.24%) Adobe Creative Suite
9 1 (0.24%) Chatbot
9 1 (0.24%) Zeplin
Business Applications
1 12 (2.84%) Maximo
2 10 (2.36%) SAP S/4HANA
3 9 (2.13%) Remedy ITSM
4 4 (0.95%) Oracle EBS
4 4 (0.95%) Oracle Payroll
5 3 (0.71%) Dynamics CRM
6 2 (0.47%) Salesforce CRM
7 1 (0.24%) SAP ERP
Cloud Services
1 29 (6.86%) Azure
2 27 (6.38%) Figma
3 24 (5.67%) Miro
4 14 (3.31%) SaaS
5 12 (2.84%) Power Platform
6 11 (2.60%) AWS
7 10 (2.36%) Azure DevOps
8 9 (2.13%) Microsoft 365
9 7 (1.65%) Lucidchart
10 6 (1.42%) GCP
11 5 (1.18%) OneDrive
12 4 (0.95%) Google Analytics
13 3 (0.71%) Boomi
13 3 (0.71%) Dynamics 365
13 3 (0.71%) GitHub
13 3 (0.71%) Google Tag Manager
14 2 (0.47%) Amazon ECS
14 2 (0.47%) ChatGPT
14 2 (0.47%) GitHub Actions
14 2 (0.47%) PaaS
Communications & Networking
1 11 (2.60%) WAN
2 10 (2.36%) LAN
3 5 (1.18%) VPN
4 4 (0.95%) Firewall
5 3 (0.71%) Internet
6 2 (0.47%) BGP
6 2 (0.47%) MPLS
6 2 (0.47%) Network Security
6 2 (0.47%) OSPF
6 2 (0.47%) VLAN
7 1 (0.24%) DNS
7 1 (0.24%) Ethernet
7 1 (0.24%) PBX
7 1 (0.24%) Unified Communications
7 1 (0.24%) VoIP
7 1 (0.24%) Wireless
Database & Business Intelligence
1 10 (2.36%) SQL Server
2 8 (1.89%) Power BI
3 7 (1.65%) Amazon RDS
3 7 (1.65%) DB2
4 3 (0.71%) BigQuery
4 3 (0.71%) Looker
5 1 (0.24%) Data Lake
5 1 (0.24%) Metadata
5 1 (0.24%) MongoDB
5 1 (0.24%) NoSQL
5 1 (0.24%) PostgreSQL
5 1 (0.24%) Power Query
5 1 (0.24%) QlikView
5 1 (0.24%) Relational Database
5 1 (0.24%) Tableau
Development Applications
1 37 (8.75%) JIRA
2 6 (1.42%) Axure RP
3 3 (0.71%) GitLab
4 2 (0.47%) Jenkins
4 2 (0.47%) Postman
4 2 (0.47%) Selenium
5 1 (0.24%) Cypress.io
5 1 (0.24%) Git
5 1 (0.24%) JMeter
5 1 (0.24%) Mocha
5 1 (0.24%) REST Assured
5 1 (0.24%) Zephyr
General
1 142 (33.57%) Social Skills
2 127 (30.02%) Public Sector
3 57 (13.48%) Finance
4 47 (11.11%) Analytical Skills
5 37 (8.75%) Influencing Skills
6 19 (4.49%) Banking
7 13 (3.07%) Military
7 13 (3.07%) Retail
8 11 (2.60%) Legal
8 11 (2.60%) Local Government
9 10 (2.36%) Presentation Skills
10 9 (2.13%) Organisational Skills
11 8 (1.89%) Inclusion and Diversity
11 8 (1.89%) Telecoms
12 6 (1.42%) Publishing
13 5 (1.18%) Marketing
14 4 (0.95%) Police
15 3 (0.71%) Back Office
15 3 (0.71%) Digital Health
15 3 (0.71%) Pharmaceutical
Job Titles
1 124 (29.31%) Designer
2 99 (23.40%) Service Designer
3 73 (17.26%) Architect
4 50 (11.82%) Analyst
5 46 (10.87%) Service Architect
6 43 (10.17%) Senior
7 36 (8.51%) Business Analyst
8 35 (8.27%) Lead
9 29 (6.86%) Consultant
9 29 (6.86%) Service Manager
10 24 (5.67%) User Researcher
11 21 (4.96%) Service Transition Manager
11 21 (4.96%) Transition Manager
12 17 (4.02%) Senior Analyst
13 15 (3.55%) Senior Designer
13 15 (3.55%) Senior Service Designer
14 14 (3.31%) Senior Business Analyst
14 14 (3.31%) UX Designer
15 12 (2.84%) Maximo Consultant
15 12 (2.84%) Service Design Consultant
Libraries, Frameworks & Software Standards
1 8 (1.89%) SOAP
2 7 (1.65%) Oracle Fusion
2 7 (1.65%) Web Services
2 7 (1.65%) XML
3 5 (1.18%) .NET
4 4 (0.95%) CSS
4 4 (0.95%) HTML
4 4 (0.95%) SailPoint
5 3 (0.71%) Kafka
5 3 (0.71%) OAuth
5 3 (0.71%) OAuth2
6 2 (0.47%) .NET Framework
6 2 (0.47%) AngularJS
6 2 (0.47%) ASP.NET
6 2 (0.47%) FHIR
6 2 (0.47%) Lightning Web Components
6 2 (0.47%) OpenID
6 2 (0.47%) RESTful
6 2 (0.47%) Spring
6 2 (0.47%) Spring Boot
Miscellaneous
1 32 (7.57%) Product Ownership
2 16 (3.78%) NHS
3 11 (2.60%) Onboarding
4 9 (2.13%) Legacy Systems
4 9 (2.13%) Management Information System
5 8 (1.89%) CMDB
6 4 (0.95%) AI Agents
6 4 (0.95%) Hybrid Cloud
6 4 (0.95%) Mobile App
7 3 (0.71%) Data Centre
8 2 (0.47%) Analytical Mindset
8 2 (0.47%) Cloud Native
8 2 (0.47%) Distributed Systems
8 2 (0.47%) Greenfield Project
9 1 (0.24%) Cyberattack
9 1 (0.24%) Data Fabric
9 1 (0.24%) Educational Technology
9 1 (0.24%) Security Posture
9 1 (0.24%) Team-Oriented Environment
9 1 (0.24%) Virtual Reality
Operating Systems
1 12 (2.84%) Windows
2 7 (1.65%) Windows Server
3 4 (0.95%) Windows 10
4 1 (0.24%) Android
4 1 (0.24%) Apple iOS
Processes & Methodologies
1 175 (41.37%) Agile
2 108 (25.53%) ITIL
3 104 (24.59%) Service Management
4 101 (23.88%) User Research
5 82 (19.39%) User Experience
6 80 (18.91%) User-Centered Design (UCD)
7 77 (18.20%) Stakeholder Engagement
8 69 (16.31%) Stakeholder Management
9 63 (14.89%) Workshop Facilitation
10 61 (14.42%) ITSM
11 58 (13.71%) Journey Map
12 56 (13.24%) Continuous Improvement
13 50 (11.82%) Service Delivery
14 49 (11.58%) Roadmaps
15 47 (11.11%) Project Delivery
16 43 (10.17%) Problem-Solving
17 42 (9.93%) Acceptance Criteria
18 41 (9.69%) UX Design
19 32 (7.57%) Digital Transformation Programme
20 31 (7.33%) Decision-Making
Programming Languages
1 12 (2.84%) SQL
2 11 (2.60%) JavaScript
3 10 (2.36%) Python
4 6 (1.42%) C#
4 6 (1.42%) Java
5 2 (0.47%) Kotlin
5 2 (0.47%) Scala
5 2 (0.47%) T-SQL
5 2 (0.47%) TypeScript
6 1 (0.24%) PL/SQL
6 1 (0.24%) PowerShell
6 1 (0.24%) R
Qualifications
1 149 (35.22%) Security Cleared
2 118 (27.90%) SC Cleared
3 37 (8.75%) Degree
4 26 (6.15%) DV Cleared
5 13 (3.07%) ITIL Certification
6 12 (2.84%) BPSS Clearance
7 9 (2.13%) TOGAF Certification
8 3 (0.71%) CCNP
8 3 (0.71%) Cisco Certification
8 3 (0.71%) Computer Science Degree
8 3 (0.71%) Six Sigma Green Belt
9 2 (0.47%) Azure Certification
9 2 (0.47%) CCIE
9 2 (0.47%) ISEB
9 2 (0.47%) JNCIE
9 2 (0.47%) Master's Degree
9 2 (0.47%) MCP
10 1 (0.24%) CSPO
10 1 (0.24%) SAFe Agilist
10 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 57 (13.48%) Accessibility
2 29 (6.86%) ISO/IEC 20000
3 21 (4.96%) QA
4 16 (3.78%) WCAG
5 6 (1.42%) Actionable Recommendations
5 6 (1.42%) Data Quality
5 6 (1.42%) GxP
5 6 (1.42%) Sarbanes-Oxley
5 6 (1.42%) SLA
6 4 (0.95%) GDPR
6 4 (0.95%) ISO 9001
6 4 (0.95%) ISO/IEC 27001
7 1 (0.24%) COBIT
7 1 (0.24%) GRC
7 1 (0.24%) HL7
7 1 (0.24%) JSP 440
7 1 (0.24%) NCSC
7 1 (0.24%) PSD2
7 1 (0.24%) SNOMED CT
7 1 (0.24%) Software Quality Assurance
System Software
1 6 (1.42%) Docker
2 2 (0.47%) VMware NSX
3 1 (0.24%) Active Directory
3 1 (0.24%) Virtual Desktop
3 1 (0.24%) VMware Infrastructure
Systems Management
1 9 (2.13%) OPNET
2 7 (1.65%) Terraform
3 3 (0.71%) Ansible
3 3 (0.71%) Kubernetes
3 3 (0.71%) Single Sign-On
4 1 (0.24%) Grafana
4 1 (0.24%) Microsoft Intune
4 1 (0.24%) SCCM
Vendors
1 52 (12.29%) Microsoft
2 37 (8.75%) ServiceNow
3 18 (4.26%) Remedy
4 14 (3.31%) SAP
5 10 (2.36%) Adobe
6 9 (2.13%) Atlassian
6 9 (2.13%) Oracle
7 8 (1.89%) OneLogin
8 7 (1.65%) IBM
9 6 (1.42%) Google
10 4 (0.95%) Cisco
11 3 (0.71%) F5
11 3 (0.71%) Palo Alto
11 3 (0.71%) Salesforce
11 3 (0.71%) VMware
12 2 (0.47%) BMC
12 2 (0.47%) Fortinet
12 2 (0.47%) Nokia
12 2 (0.47%) Palantir
12 2 (0.47%) Qualtrics