Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers vacancies from the 6 months leading up to 16 September 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 213 276 186
Rank change year-on-year +63 -90 +49
Contract jobs citing Service Design 353 278 590
As % of all contract jobs advertised in England 1.28% 0.86% 1.39%
As % of the Processes & Methodologies category 1.41% 0.99% 1.55%
Number of daily rates quoted 270 169 493
10th Percentile £382 £413 £450
25th Percentile £450 £475 £500
Median daily rate (50th Percentile) £538 £550 £563
Median % change year-on-year -2.27% -2.22% +2.27%
75th Percentile £611 £645 £688
90th Percentile £675 £725 £743
UK median daily rate £525 £550 £550
% change year-on-year -4.55% - -
Number of hourly rates quoted 8 3 1
10th Percentile £31.49 £27.88 -
25th Percentile £46.37 £30.08 £56.25
Median hourly rate £60.00 £33.75 £57.50
Median % change year-on-year +77.78% -41.30% +94.92%
75th Percentile - £35.38 £58.75
90th Percentile £63.44 £36.35 -
UK median hourly rate £60.00 £33.75 £57.50
% change year-on-year +77.78% -41.30% +94.92%

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,024 27,970 37,992
As % of all contract IT jobs advertised in England 90.88% 86.03% 89.19%
Number of daily rates quoted 15,893 17,419 26,295
10th Percentile £300 £313 £319
25th Percentile £405 £425 £431
Median daily rate (50th Percentile) £508 £525 £550
Median % change year-on-year -3.33% -4.55% -
75th Percentile £625 £645 £656
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 1,490 1,309 1,438
10th Percentile £14.37 £14.96 £14.25
25th Percentile £17.87 £20.00 £19.06
Median hourly rate £25.15 £43.00 £43.54
Median % change year-on-year -41.51% -1.24% +50.14%
75th Percentile £49.31 £66.50 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +46.55%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 16 September 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 16 September 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +27 164 £529 +0.71% 100
South East +48 60 £538 -10.42% 81
North of England +23 59 £475 -20.83% 72
North West +15 41 £469 -21.88% 37
South West +15 29 £550 -10.20% 37
Yorkshire -8 13 £513 -6.82% 24
West Midlands -14 13 £449 -25.25% 38
Midlands -15 13 £449 -25.25% 66
East of England +10 12 £550 +4.76% 25
North East +1 6 £500 - 11
Service Design
UK

Service Design
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (4.53%) Confluence
2 8 (2.27%) IIS
3 7 (1.98%) Apache
3 7 (1.98%) WebSphere
4 3 (0.85%) SharePoint
5 1 (0.28%) Microsoft Exchange
Applications
1 14 (3.97%) Microsoft Office
2 6 (1.70%) Microsoft Excel
2 6 (1.70%) Microsoft PowerPoint
2 6 (1.70%) Sketch
3 5 (1.42%) MS Visio
4 3 (0.85%) Trello
5 1 (0.28%) Adobe Creative Suite
5 1 (0.28%) Adobe XD
Business Applications
1 12 (3.40%) Maximo
2 7 (1.98%) SAP S/4HANA
3 4 (1.13%) Oracle EBS
3 4 (1.13%) Oracle Payroll
4 3 (0.85%) Remedy ITSM
5 2 (0.57%) Salesforce CRM
6 1 (0.28%) Dynamics CRM
Cloud Services
1 24 (6.80%) Figma
2 21 (5.95%) Azure
3 20 (5.67%) Miro
4 15 (4.25%) SaaS
5 10 (2.83%) AWS
6 8 (2.27%) GCP
7 7 (1.98%) Lucidchart
7 7 (1.98%) PaaS
7 7 (1.98%) Power Platform
8 4 (1.13%) Microsoft 365
9 3 (0.85%) Azure DevOps
9 3 (0.85%) Google Analytics
10 2 (0.57%) Dynamics 365
10 2 (0.57%) GitHub
10 2 (0.57%) Google Tag Manager
11 1 (0.28%) Amazon ECS
11 1 (0.28%) Azure Synapse Analytics
11 1 (0.28%) Google Data Studio
11 1 (0.28%) Power Automate
11 1 (0.28%) PowerApps
Communications & Networking
1 8 (2.27%) LAN
1 8 (2.27%) WAN
2 6 (1.70%) Firewall
3 5 (1.42%) PBX
3 5 (1.42%) VoIP
3 5 (1.42%) VPN
4 4 (1.13%) BGP
4 4 (1.13%) MPLS
4 4 (1.13%) Network Security
4 4 (1.13%) OSPF
4 4 (1.13%) VLAN
5 2 (0.57%) WebEx
6 1 (0.28%) Ethernet
6 1 (0.28%) HTTP
6 1 (0.28%) HTTPS
6 1 (0.28%) Internet
6 1 (0.28%) SSL
6 1 (0.28%) Wireless
Database & Business Intelligence
1 8 (2.27%) SQL Server
2 7 (1.98%) Amazon RDS
2 7 (1.98%) DB2
3 6 (1.70%) Power BI
4 2 (0.57%) BigQuery
4 2 (0.57%) Looker
4 2 (0.57%) Tableau
5 1 (0.28%) Data Lake
5 1 (0.28%) MongoDB
5 1 (0.28%) NoSQL
5 1 (0.28%) Power Query
5 1 (0.28%) QlikView
Development Applications
1 19 (5.38%) JIRA
2 7 (1.98%) Axure RP
3 1 (0.28%) Git
3 1 (0.28%) GitLab
General
1 102 (28.90%) Social Skills
2 101 (28.61%) Public Sector
3 57 (16.15%) Finance
4 34 (9.63%) Analytical Skills
5 31 (8.78%) Influencing Skills
6 20 (5.67%) Banking
7 15 (4.25%) Telecoms
8 14 (3.97%) Legal
9 11 (3.12%) Local Government
10 9 (2.55%) Retail
11 8 (2.27%) Organisational Skills
12 7 (1.98%) Presentation Skills
13 6 (1.70%) Inclusion and Diversity
13 6 (1.70%) Publishing
14 5 (1.42%) Police
15 4 (1.13%) Documentation Skills
15 4 (1.13%) Military
15 4 (1.13%) Pharmaceutical
16 3 (0.85%) Back Office
16 3 (0.85%) Investment Banking
Job Titles
1 114 (32.29%) Designer
2 90 (25.50%) Service Designer
3 52 (14.73%) Architect
4 43 (12.18%) Analyst
5 34 (9.63%) Senior
6 32 (9.07%) Service Architect
7 29 (8.22%) Business Analyst
7 29 (8.22%) Consultant
8 28 (7.93%) Lead
9 20 (5.67%) Service Manager
10 15 (4.25%) User Researcher
11 14 (3.97%) Service Transition Manager
11 14 (3.97%) Transition Manager
12 12 (3.40%) Maximo Consultant
12 12 (3.40%) UX Designer
13 11 (3.12%) Interaction Designer
13 11 (3.12%) Senior Designer
13 11 (3.12%) Senior Service Designer
14 10 (2.83%) Senior Analyst
14 10 (2.83%) Service Analyst
Libraries, Frameworks & Software Standards
1 8 (2.27%) SOAP
2 7 (1.98%) Web Services
2 7 (1.98%) XML
3 4 (1.13%) Oracle Fusion
4 2 (0.57%) .NET
4 2 (0.57%) HTML
4 2 (0.57%) Kafka
4 2 (0.57%) Lightning Web Components
4 2 (0.57%) OAuth
4 2 (0.57%) OAuth2
4 2 (0.57%) OpenID
4 2 (0.57%) SailPoint
4 2 (0.57%) Spring
4 2 (0.57%) Spring Boot
4 2 (0.57%) YAML
5 1 (0.28%) .NET Core
5 1 (0.28%) ASP.NET
5 1 (0.28%) ATL
5 1 (0.28%) CSS
5 1 (0.28%) Middleware
Miscellaneous
1 28 (7.93%) Product Ownership
2 10 (2.83%) NHS
2 10 (2.83%) Onboarding
3 8 (2.27%) CMDB
3 8 (2.27%) Management Information System
4 5 (1.42%) Blackberry
4 5 (1.42%) Video Conferencing
5 4 (1.13%) Hybrid Cloud
6 3 (0.85%) Legacy Systems
6 3 (0.85%) Mobile App
7 2 (0.57%) Blog
7 2 (0.57%) Cloud Native
7 2 (0.57%) Distributed Systems
7 2 (0.57%) Greenfield Project
8 1 (0.28%) Analytical Mindset
8 1 (0.28%) Data Protection Act
8 1 (0.28%) e-Learning
8 1 (0.28%) SCORM
8 1 (0.28%) Taxonomies
8 1 (0.28%) Virtual Team
Operating Systems
1 8 (2.27%) Windows
1 8 (2.27%) Windows Server
2 1 (0.28%) Android
2 1 (0.28%) Apple iOS
2 1 (0.28%) Windows 10
2 1 (0.28%) Windows 7
2 1 (0.28%) Windows Server 2012
Processes & Methodologies
1 114 (32.29%) Agile
2 92 (26.06%) ITIL
3 87 (24.65%) Service Management
4 78 (22.10%) User Research
5 72 (20.40%) User Experience
6 59 (16.71%) User-Centered Design (UCD)
7 55 (15.58%) Stakeholder Engagement
8 54 (15.30%) Roadmaps
9 53 (15.01%) ITSM
10 50 (14.16%) Stakeholder Management
11 44 (12.46%) Journey Map
12 42 (11.90%) Workshop Facilitation
13 41 (11.61%) Continuous Improvement
14 40 (11.33%) Problem-Solving
15 38 (10.76%) Project Delivery
16 34 (9.63%) Service Delivery
16 34 (9.63%) UX Design
17 29 (8.22%) Decision-Making
18 25 (7.08%) IT4IT
19 24 (6.80%) DevOps
Programming Languages
1 10 (2.83%) SQL
2 9 (2.55%) Python
3 8 (2.27%) JavaScript
4 4 (1.13%) C#
4 4 (1.13%) Java
5 2 (0.57%) Kotlin
5 2 (0.57%) Scala
6 1 (0.28%) PowerShell
6 1 (0.28%) R
6 1 (0.28%) T-SQL
Qualifications
1 120 (33.99%) Security Cleared
2 91 (25.78%) SC Cleared
3 31 (8.78%) DV Cleared
4 24 (6.80%) Degree
5 9 (2.55%) BPSS Clearance
5 9 (2.55%) CCNP
5 9 (2.55%) Cisco Certification
5 9 (2.55%) ITIL Certification
6 5 (1.42%) Computer Science Degree
6 5 (1.42%) VMware Certified Professional (VCP)
7 4 (1.13%) CCIE
7 4 (1.13%) JNCIE
7 4 (1.13%) Master's Degree
8 3 (0.85%) Six Sigma Green Belt
9 2 (0.57%) Azure Certification
10 1 (0.28%) APMP
10 1 (0.28%) AWS Certification
10 1 (0.28%) ISEB
10 1 (0.28%) ITIL Foundation Certificate
10 1 (0.28%) SAFe Agilist
Quality Assurance & Compliance
1 37 (10.48%) Accessibility
2 33 (9.35%) ISO/IEC 20000
3 18 (5.10%) QA
4 10 (2.83%) SLA
5 6 (1.70%) GxP
5 6 (1.70%) Sarbanes-Oxley
6 5 (1.42%) Data Quality
7 3 (0.85%) GDPR
7 3 (0.85%) WCAG
8 1 (0.28%) GRC
8 1 (0.28%) ISO 9001
8 1 (0.28%) ISO/IEC 27001
8 1 (0.28%) PSD2
System Software
1 5 (1.42%) VMware Infrastructure
2 4 (1.13%) Docker
3 3 (0.85%) VMFS
4 1 (0.28%) Active Directory
4 1 (0.28%) Microsoft App-V
Systems Management
1 4 (1.13%) Terraform
2 2 (0.57%) Ansible
3 1 (0.28%) SCCM
3 1 (0.28%) Single Sign-On
3 1 (0.28%) WSUS
Vendors
1 40 (11.33%) Microsoft
2 20 (5.67%) ServiceNow
3 10 (2.83%) Cisco
4 9 (2.55%) F5
4 9 (2.55%) SAP
5 8 (2.27%) OneLogin
6 7 (1.98%) IBM
7 6 (1.70%) Nokia
8 5 (1.42%) Adobe
8 5 (1.42%) Avaya
8 5 (1.42%) Ericsson
8 5 (1.42%) Google
8 5 (1.42%) Juniper
8 5 (1.42%) Palo Alto
8 5 (1.42%) Ribbon
8 5 (1.42%) VMware
9 4 (1.13%) Fortinet
9 4 (1.13%) Oracle
10 3 (0.85%) Remedy
11 2 (0.57%) Virgin Media