Period
to 18 February 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
UK > England
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 225 192 263
Rank change year-on-year -33 +71 +54
Contract jobs citing Service Design 1,078 1,242 926
As % of all contract IT jobs advertised in England 1.18% 1.41% 0.93%
As % of the Processes & Methodologies category 1.39% 1.67% 1.13%
Number of daily rates quoted 726 823 648
England median daily rate £475 £460 £450
Median daily rate % change year-on-year +3.26% +2.22% -
10th Percentile £348 £350 £325
90th Percentile £638 £635 £588
UK median daily rate £475 £450 £450
% change year-on-year +5.56% - -
Number of hourly rates quoted 2 1 3
England median hourly rate £43.16 £22.90 £21.00
Median hourly rate % change year-on-year +88.48% +9.05% -54.84%
10th Percentile £23.50 £22.85 £8.20
90th Percentile £63.10 £22.95 £50.20
UK median hourly rate £86.50 £22.90 £36.51
% change year-on-year +277.73% -37.28% -21.48%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 77,762 74,154 82,254
As % of all contract IT jobs advertised in England 84.79% 84.02% 82.98%
Number of daily rates quoted 52,406 49,441 54,289
England median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +4.29%
10th Percentile £294 £269 £263
90th Percentile £638 £625 £605
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 1,865 2,035 2,438
England median hourly rate £24.09 £25.00 £23.50
Median hourly rate % change year-on-year -3.64% +6.38% +17.50%
10th Percentile £11.50 £11.36 £11.36
90th Percentile £50.25 £49.35 £50.00
UK median hourly rate £24.00 £25.00 £24.23
% change year-on-year -4.00% +3.18% +21.15%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a percentage of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in England.

Contractor daily rate trend for Service Design in England

Service Design
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Design in England over the 6 months to 18 February 2018.

Contractor daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in England.

Contractor hourly rate trend for Service Design in England

Service Design
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Design in England over the 6 months to 18 February 2018.

Contractor hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -39 486 £525 +10.53% 48
South East -38 241 £450 - 21
North of England -32 180 £475 +11.76% 24
Midlands -34 82 £438 -2.78% 11
North West +26 78 £500 +5.26% 6
West Midlands -24 66 £438 -2.78% 6
Yorkshire -70 60 £465 +9.41% 12
South West +11 46 £438 -7.89% 6
North East +19 43 £450 +9.09% 6
East of England -15 40 £443 -1.67% 9
East Midlands -17 16 £400 -20.00% 5
Service Design
UK

For the 6 months to 18 February 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Service Design.

1 498 (46.20%) Agile Software Development
2 312 (28.94%) ITIL
3 209 (19.39%) User Experience
4 208 (19.29%) Service Management
5 193 (17.90%) Security Cleared
6 174 (16.14%) Service Delivery
7 165 (15.31%) Stakeholder Management
8 149 (13.82%) Degree
9 138 (12.80%) Finance
10 119 (11.04%) SC Cleared
11 117 (10.85%) Scrum
12 113 (10.48%) Analytical Skills
13 110 (10.20%) Project Management
14 100 (9.28%) User Stories
15 97 (9.00%) Amazon AWS
16 93 (8.63%) Usability Testing
17 87 (8.07%) ITIL V3
18 86 (7.98%) Mentoring
19 82 (7.61%) Actionable Insight
20 81 (7.51%) Prototyping
21 75 (6.96%) HTML
22 74 (6.86%) Microsoft
22 74 (6.86%) Acceptance Criteria
23 71 (6.59%) Market Research
24 69 (6.40%) Customer Insight
24 69 (6.40%) Human Factors
25 68 (6.31%) ITSM
25 68 (6.31%) Ethnography
26 66 (6.12%) Psychology
27 65 (6.03%) Change Management

Service Design
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (2.50%) Confluence
2 14 (1.30%) Tomcat
3 6 (0.56%) MS Exchange
4 4 (0.37%) Mule
4 4 (0.37%) Oracle SOA Suite
4 4 (0.37%) Skype for Business
5 3 (0.28%) Apache Spark
5 3 (0.28%) OpenStack
5 3 (0.28%) SharePoint
5 3 (0.28%) WebLogic
6 2 (0.19%) BizTalk Server
6 2 (0.19%) CMS
6 2 (0.19%) IIS
6 2 (0.19%) Oracle Service Bus
6 2 (0.19%) SharePoint 2010
7 1 (0.093%) Adobe Experience Manager
7 1 (0.093%) Apache
7 1 (0.093%) Oracle Workflow
7 1 (0.093%) SAS
7 1 (0.093%) SharePoint 2013
Applications
1 19 (1.76%) Microsoft Office
1 19 (1.76%) MS Visio
2 18 (1.67%) Microsoft Excel
2 18 (1.67%) Microsoft PowerPoint
3 9 (0.83%) Adobe Creative Suite
4 8 (0.74%) InVision
5 5 (0.46%) Microsoft Project
5 5 (0.46%) OmniGraffle
5 5 (0.46%) Photoshop
6 4 (0.37%) Adobe Illustrator
7 3 (0.28%) Spreadsheet
8 1 (0.093%) Fireworks
Business Applications
1 14 (1.30%) Remedy ITSM
2 5 (0.46%) Salesforce.com CRM
3 2 (0.19%) SAP ERP
4 1 (0.093%) Dynamics CRM
4 1 (0.093%) Oracle Receivables
4 1 (0.093%) Payment Gateway
4 1 (0.093%) SAP CRM
4 1 (0.093%) SAP FI
4 1 (0.093%) SessionCam
4 1 (0.093%) Workday HCM
Cloud Services
1 97 (9.00%) Amazon AWS
2 65 (6.03%) Microsoft Azure
3 44 (4.08%) Office 365
4 19 (1.76%) PaaS
4 19 (1.76%) SaaS
5 18 (1.67%) Cloud Computing
6 10 (0.93%) Azure Active Directory
7 8 (0.74%) Bluemix
7 8 (0.74%) IBM Cloud
8 6 (0.56%) G Suite
8 6 (0.56%) Virtual Private Cloud
9 4 (0.37%) Amazon EC2
9 4 (0.37%) Force.com
9 4 (0.37%) Serverless
10 3 (0.28%) Amazon CloudWatch
10 3 (0.28%) Amazon ELB
10 3 (0.28%) Amazon SQS
10 3 (0.28%) AWS CloudFormation
10 3 (0.28%) npm
10 3 (0.28%) Route 53
Communications & Networking
1 23 (2.13%) Firewall
2 19 (1.76%) DNS
3 18 (1.67%) LTE
4 16 (1.48%) DHCP
4 16 (1.48%) HTTP
5 15 (1.39%) GSM
5 15 (1.39%) HSPA
5 15 (1.39%) Internet
5 15 (1.39%) SMS
5 15 (1.39%) WAN
5 15 (1.39%) WCDMA
6 14 (1.30%) VoLTE
7 13 (1.21%) TCP/IP
7 13 (1.21%) VoWiFi
8 11 (1.02%) MPLS
9 10 (0.93%) LAN
9 10 (0.93%) Unified Communications
10 9 (0.83%) Radio Access Network
11 8 (0.74%) Cisco Nexus
12 7 (0.65%) VPN
Database & Business Intelligence
1 34 (3.15%) NoSQL
1 34 (3.15%) Relational Database
2 26 (2.41%) SQL Server
3 25 (2.32%) MySQL
4 24 (2.23%) RDBMS
5 21 (1.95%) PostgreSQL
6 13 (1.21%) Data Warehouse
7 12 (1.11%) Big Data
8 11 (1.02%) Star Schema
9 8 (0.74%) NewSQL
9 8 (0.74%) Redis
10 7 (0.65%) Oracle Database
11 6 (0.56%) Power BI
12 4 (0.37%) Amazon RDS
12 4 (0.37%) Data Lake
12 4 (0.37%) Hadoop
12 4 (0.37%) MongoDB
13 3 (0.28%) Amazon DynamoDB
13 3 (0.28%) Couchbase
13 3 (0.28%) Hazelcast
Development Applications
1 44 (4.08%) Git (software)
2 37 (3.43%) JIRA
3 20 (1.86%) JUnit
4 18 (1.67%) Jenkins
5 10 (0.93%) Android Studio
5 10 (0.93%) TestNG
5 10 (0.93%) Xcode
6 9 (0.83%) Subversion
7 8 (0.74%) Axure RP
8 6 (0.56%) Maven
9 4 (0.37%) Bitbucket
9 4 (0.37%) Jasmine
10 3 (0.28%) Artifactory
10 3 (0.28%) Cucumber
10 3 (0.28%) gulp
10 3 (0.28%) Sonatype Nexus
11 2 (0.19%) Capybara
11 2 (0.19%) Grunt
11 2 (0.19%) Mockito
11 2 (0.19%) webpack
General
1 138 (12.80%) Finance
2 54 (5.01%) Telecoms
3 42 (3.90%) Banking
4 37 (3.43%) Retail
5 36 (3.34%) Publishing
6 23 (2.13%) Law
7 21 (1.95%) Marketing
8 17 (1.58%) Legal
9 13 (1.21%) Manufacturing
10 10 (0.93%) Automotive
11 6 (0.56%) Electronics
12 5 (0.46%) Billing
12 5 (0.46%) Military
12 5 (0.46%) Pharmaceutical
13 4 (0.37%) Front Office
13 4 (0.37%) Games
13 4 (0.37%) Investment Banking
14 3 (0.28%) German Language
15 2 (0.19%) General Ledger
15 2 (0.19%) Local Government
Job Titles
1 213 (19.76%) Architect
2 169 (15.68%) Designer
3 124 (11.50%) User Researcher
4 90 (8.35%) Service Manager
5 79 (7.33%) Service Architect
6 73 (6.77%) Analyst
7 68 (6.31%) Developer
8 67 (6.22%) UX Designer
9 50 (4.64%) Transition Manager
10 49 (4.55%) Business Analyst
11 48 (4.45%) Service Transition Manager
12 35 (3.25%) Delivery Manager
13 34 (3.15%) Product Manager
13 34 (3.15%) Service Design Manager
14 33 (3.06%) Digital User Researcher
15 32 (2.97%) Digital Designer
16 30 (2.78%) Solutions Architect
17 29 (2.69%) Senior User Researcher
18 28 (2.60%) Senior Designer
19 22 (2.04%) ITIL Service Architect
Libraries, Frameworks & Software Standards
1 75 (6.96%) HTML
2 63 (5.84%) CSS
3 46 (4.27%) REST
4 40 (3.71%) Web Services
5 32 (2.97%) Middleware
5 32 (2.97%) RESTful
6 21 (1.95%) SOAP
7 19 (1.76%) Flask
8 18 (1.67%) HTML5
9 16 (1.48%) Dropwizard
10 15 (1.39%) Spring
10 15 (1.39%) Velocity
11 14 (1.30%) Highcharts JS
12 13 (1.21%) .NET
12 13 (1.21%) AngularJS
12 13 (1.21%) CSS3
12 13 (1.21%) JSON
12 13 (1.21%) Play Framework
13 12 (1.11%) LDAP
14 11 (1.02%) jQuery
Miscellaneous
1 209 (19.39%) User Experience
2 113 (10.48%) Analytical Skills
3 44 (4.08%) Management Information System
4 38 (3.53%) Mobile App
5 33 (3.06%) Data Centre
6 32 (2.97%) Public Cloud
7 29 (2.69%) Enterprise Software
8 25 (2.32%) Data Structures
9 14 (1.30%) Algorithms
9 14 (1.30%) CESG
10 12 (1.11%) Greenfield Project
11 11 (1.02%) Blog
12 10 (0.93%) Computer Science
12 10 (0.93%) PKI
13 9 (0.83%) Fintech
13 9 (0.83%) NHS
14 8 (0.74%) Private Cloud
15 7 (0.65%) Handset
15 7 (0.65%) PMI
16 6 (0.56%) CMDB
Operating Systems
1 47 (4.36%) Windows
2 31 (2.88%) Linux
3 20 (1.86%) Windows 10
4 13 (1.21%) Unix
5 12 (1.11%) Android
6 10 (0.93%) Windows Server
6 10 (0.93%) Windows Server 2012
7 7 (0.65%) Apple iOS
8 6 (0.56%) Windows 7
8 6 (0.56%) Windows Server 2008
9 1 (0.093%) Mesosphere
9 1 (0.093%) Red Hat Enterprise Linux
9 1 (0.093%) Windows 8
Processes & Methodologies
1 498 (46.20%) Agile Software Development
2 312 (28.94%) ITIL
3 208 (19.29%) Service Management
4 174 (16.14%) Service Delivery
5 165 (15.31%) Stakeholder Management
6 117 (10.85%) Scrum
7 110 (10.20%) Project Management
8 100 (9.28%) User Stories
9 93 (8.63%) Usability Testing
10 87 (8.07%) ITIL V3
11 86 (7.98%) Mentoring
12 82 (7.61%) Actionable Insight
13 81 (7.51%) Prototyping
14 74 (6.86%) Acceptance Criteria
15 71 (6.59%) Market Research
16 69 (6.40%) Customer Insight
16 69 (6.40%) Human Factors
17 68 (6.31%) Ethnography
17 68 (6.31%) ITSM
18 66 (6.12%) Psychology
Programming Languages
1 57 (5.29%) Java
2 50 (4.64%) JavaScript
3 35 (3.25%) Python
4 31 (2.88%) SQL
5 14 (1.30%) Scala
6 12 (1.11%) PowerShell
7 11 (1.02%) C
7 11 (1.02%) Ruby
8 10 (0.93%) C#
9 8 (0.74%) Apple Swift
9 8 (0.74%) Objective-C
10 4 (0.37%) Apex Code
10 4 (0.37%) R
11 3 (0.28%) Perl
12 2 (0.19%) C++
12 2 (0.19%) PHP
12 2 (0.19%) Shell Script
12 2 (0.19%) XPath
13 1 (0.093%) PL/SQL
Qualifications
1 193 (17.90%) Security Cleared
2 149 (13.82%) Degree
3 119 (11.04%) SC Cleared
4 43 (3.99%) ITIL Certification
5 32 (2.97%) DV Cleared
6 21 (1.95%) ITIL Foundation Certificate
7 20 (1.86%) CTC Cleared
8 19 (1.76%) BPSS Clearance
8 19 (1.76%) Cisco Certification
8 19 (1.76%) CISSP
9 18 (1.67%) Microsoft Certification
10 16 (1.48%) MCSE
11 15 (1.39%) Numerate Degree
12 12 (1.11%) CISM
13 11 (1.02%) (ISC)2 CCSP
13 11 (1.02%) CCSP
14 8 (0.74%) MCSA
15 7 (0.65%) PMI Certification
16 6 (0.56%) AWS Certification
17 5 (0.46%) APMG
Quality Assurance & Compliance
1 48 (4.45%) QA
2 28 (2.60%) COBIT
2 28 (2.60%) ISO/IEC 27001
3 17 (1.58%) SLA
4 8 (0.74%) ISO 22301
5 7 (0.65%) Data Quality
5 7 (0.65%) ISO 9001
6 5 (0.46%) Def Stans
6 5 (0.46%) ISO/IEC 20000
7 4 (0.37%) Disclosure Scotland
7 4 (0.37%) ECSS
7 4 (0.37%) GDPR
7 4 (0.37%) ISO/IEC 15288
7 4 (0.37%) PMO
8 3 (0.28%) PCI DSS
9 2 (0.19%) GMP
9 2 (0.19%) JSP 440
9 2 (0.19%) WAI
10 1 (0.093%) PMBOK
10 1 (0.093%) Sarbanes-Oxley
System Software
1 36 (3.34%) Active Directory
2 21 (1.95%) Docker
3 7 (0.65%) Microsoft App-V
4 4 (0.37%) Hyper-V
4 4 (0.37%) Virtual Desktop
4 4 (0.37%) VMware Infrastructure
4 4 (0.37%) XenApp
5 3 (0.28%) Terminal Services
5 3 (0.28%) VMware ESXi
5 3 (0.28%) vSphere
5 3 (0.28%) XenDesktop
5 3 (0.28%) XenServer
6 2 (0.19%) DFS Replication
7 1 (0.093%) Firmware
7 1 (0.093%) Oracle Clusterware
7 1 (0.093%) Oracle RAC
7 1 (0.093%) Virtual Machines
Systems Management
1 14 (1.30%) SCCM
1 14 (1.30%) SCOM
2 12 (1.11%) Kubernetes
2 12 (1.11%) MOM
3 9 (0.83%) Puppet
4 8 (0.74%) Host Intrusion Detection System
5 7 (0.65%) Single Sign-On
6 6 (0.56%) Opscode Chef
7 5 (0.46%) Ansible
7 5 (0.46%) Norton AntiVirus
8 4 (0.37%) AppDNA
8 4 (0.37%) Terraform
9 3 (0.28%) Nagios
9 3 (0.28%) NetBackup
9 3 (0.28%) Netcool
9 3 (0.28%) WSUS
10 2 (0.19%) Systems Management Server (SMS)
10 2 (0.19%) Tivoli Storage Manager
11 1 (0.093%) Cisco IPCC
11 1 (0.093%) Oracle RMAN
Vendors
1 74 (6.86%) Microsoft
2 34 (3.15%) ServiceNow
3 28 (2.60%) Cisco
3 28 (2.60%) Oracle
4 23 (2.13%) Google
5 17 (1.58%) Remedy
6 16 (1.48%) Citrix
7 15 (1.39%) Adobe
7 15 (1.39%) Salesforce.com
8 11 (1.02%) SAP
9 10 (0.93%) Apple
10 8 (0.74%) HP
10 8 (0.74%) Informatica
10 8 (0.74%) Symantec
11 7 (0.65%) IBM
12 6 (0.56%) CA
12 6 (0.56%) Capita
12 6 (0.56%) Juniper
12 6 (0.56%) Siebel
12 6 (0.56%) VMware