Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 28 November 2025, with comparisons to the same periods in the previous two years.

6 months to
28 Nov 2025
Same period 2024 Same period 2023
Rank 185 260 195
Rank change year-on-year +75 -65 +66
Contract jobs citing Service Design 455 278 494
As % of all contract jobs in England 1.48% 0.89% 1.28%
As % of the Processes & Methodologies category 1.65% 1.02% 1.44%
Number of daily rates quoted 355 169 406
10th Percentile £363 £413 £425
25th Percentile £439 £475 £500
Median daily rate (50th Percentile) £525 £540 £575
Median % change year-on-year -2.78% -6.09% -
75th Percentile £638 £638 £672
90th Percentile £738 £700 £731
UK median daily rate £513 £538 £560
% change year-on-year -4.74% -3.93% -0.88%
Number of hourly rates quoted 14 4 0
10th Percentile £40.04 £27.95 -
25th Percentile - £30.24 -
Median hourly rate £60.00 £32.64 -
Median % change year-on-year +83.85% - -
75th Percentile £89.11 £34.56 -
90th Percentile £96.75 £36.03 -
UK median hourly rate £60.00 £32.64 -
% change year-on-year +83.85% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,627 27,254 34,345
As % of all contract IT jobs advertised in England 89.85% 87.54% 88.71%
Number of daily rates quoted 17,569 16,646 23,463
10th Percentile £300 £313 £313
25th Percentile £405 £418 £425
Median daily rate (50th Percentile) £501 £525 £545
Median % change year-on-year -4.53% -3.67% -0.91%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,791 1,000 1,454
10th Percentile £15.00 £15.22 £14.68
25th Percentile £17.87 £20.29 £19.15
Median hourly rate £25.15 £36.00 £44.50
Median % change year-on-year -30.14% -19.10% +19.85%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £35.00 £43.88
% change year-on-year -28.14% -20.24% +25.37%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 28 November 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 28 November 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 28 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +49 187 £525 - 58
North of England +12 90 £458 -11.71% 31
South East +29 73 £538 -3.59% 43
South West +10 49 £725 +23.40% 14
North West +3 48 £430 -28.33% 14
Midlands -16 24 £460 -24.90% 12
Yorkshire -22 22 £500 -6.98% 10
North East +12 21 £454 +0.89% 8
West Midlands -32 21 £450 -26.53% 8
East of England -9 14 £550 +4.76% 2
East Midlands - 3 £800 - 4
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 40 (8.79%) Confluence
2 9 (1.98%) SharePoint
3 5 (1.10%) Microsoft Exchange
4 4 (0.88%) Apache
4 4 (0.88%) IIS
4 4 (0.88%) WebSphere
Applications
1 39 (8.57%) Microsoft Office
2 22 (4.84%) Microsoft Project
3 7 (1.54%) Microsoft Excel
3 7 (1.54%) Sketch
4 6 (1.32%) Adobe XD
4 6 (1.32%) Microsoft PowerPoint
4 6 (1.32%) MS Visio
5 5 (1.10%) Trello
6 3 (0.66%) Spreadsheet
7 2 (0.44%) InVision
8 1 (0.22%) Adobe After Effects
8 1 (0.22%) Adobe Creative Suite
8 1 (0.22%) Chatbot
8 1 (0.22%) Zeplin
Business Applications
1 10 (2.20%) SAP S/4HANA
2 9 (1.98%) Maximo
2 9 (1.98%) Remedy ITSM
3 5 (1.10%) Oracle EBS
3 5 (1.10%) Oracle Payroll
4 3 (0.66%) Dynamics CRM
5 2 (0.44%) Salesforce CRM
6 1 (0.22%) SAP ERP
Cloud Services
1 37 (8.13%) Azure
2 29 (6.37%) Figma
3 23 (5.05%) Miro
4 17 (3.74%) AWS
5 16 (3.52%) Power Platform
6 14 (3.08%) SaaS
7 10 (2.20%) Azure DevOps
8 9 (1.98%) Microsoft 365
9 7 (1.54%) GCP
9 7 (1.54%) Google Analytics
9 7 (1.54%) Lucidchart
10 6 (1.32%) Google Tag Manager
11 5 (1.10%) OneDrive
12 3 (0.66%) Amazon ECS
12 3 (0.66%) Boomi
12 3 (0.66%) Dynamics 365
12 3 (0.66%) GitHub
12 3 (0.66%) PaaS
13 2 (0.44%) IaaS
13 2 (0.44%) Power Automate
Communications & Networking
1 11 (2.42%) WAN
2 10 (2.20%) LAN
3 4 (0.88%) VPN
4 3 (0.66%) Firewall
4 3 (0.66%) Internet
5 1 (0.22%) BGP
5 1 (0.22%) DNS
5 1 (0.22%) Ethernet
5 1 (0.22%) MPLS
5 1 (0.22%) Network Security
5 1 (0.22%) OSPF
5 1 (0.22%) PBX
5 1 (0.22%) Unified Communications
5 1 (0.22%) VLAN
5 1 (0.22%) VoIP
5 1 (0.22%) Wireless
Database & Business Intelligence
1 12 (2.64%) Power BI
2 7 (1.54%) SQL Server
3 5 (1.10%) BigQuery
3 5 (1.10%) Looker
4 4 (0.88%) Amazon RDS
4 4 (0.88%) DB2
5 2 (0.44%) Tableau
6 1 (0.22%) Data Lake
6 1 (0.22%) Metadata
6 1 (0.22%) MongoDB
6 1 (0.22%) NoSQL
6 1 (0.22%) PostgreSQL
6 1 (0.22%) Power Query
6 1 (0.22%) QlikView
6 1 (0.22%) Relational Database
Development Applications
1 50 (10.99%) JIRA
2 6 (1.32%) Axure RP
3 3 (0.66%) GitLab
4 2 (0.44%) Jenkins
4 2 (0.44%) Postman
4 2 (0.44%) Selenium
5 1 (0.22%) Cypress.io
5 1 (0.22%) Git
5 1 (0.22%) JMeter
5 1 (0.22%) Mocha
5 1 (0.22%) REST Assured
5 1 (0.22%) Zephyr
General
1 163 (35.82%) Social Skills
2 135 (29.67%) Public Sector
3 64 (14.07%) Analytical Skills
4 57 (12.53%) Finance
5 37 (8.13%) Influencing Skills
6 26 (5.71%) Military
7 19 (4.18%) Banking
8 14 (3.08%) Local Government
9 12 (2.64%) Retail
10 11 (2.42%) Presentation Skills
11 10 (2.20%) Legal
12 9 (1.98%) Inclusion and Diversity
12 9 (1.98%) Organisational Skills
13 8 (1.76%) Telecoms
14 7 (1.54%) Publishing
15 5 (1.10%) Marketing
16 4 (0.88%) Police
17 3 (0.66%) Digital Health
17 3 (0.66%) Pharmaceutical
18 2 (0.44%) Financial Institution
Job Titles
1 130 (28.57%) Designer
2 104 (22.86%) Service Designer
3 92 (20.22%) Architect
4 59 (12.97%) Service Architect
5 51 (11.21%) Analyst
6 46 (10.11%) Senior
7 39 (8.57%) Lead
8 34 (7.47%) Business Analyst
9 31 (6.81%) Service Manager
10 27 (5.93%) Consultant
10 27 (5.93%) User Researcher
11 22 (4.84%) Service Transition Manager
11 22 (4.84%) Transition Manager
12 17 (3.74%) Senior Designer
12 17 (3.74%) Senior Service Designer
13 16 (3.52%) Senior Analyst
13 16 (3.52%) UX Designer
14 12 (2.64%) Senior Business Analyst
14 12 (2.64%) Service Design Consultant
14 12 (2.64%) Service Design Manager
Libraries, Frameworks & Software Standards
1 8 (1.76%) Oracle Fusion
2 5 (1.10%) .NET
2 5 (1.10%) SOAP
3 4 (0.88%) CSS
3 4 (0.88%) HTML
3 4 (0.88%) SailPoint
3 4 (0.88%) Web Services
3 4 (0.88%) XML
4 3 (0.66%) Kafka
4 3 (0.66%) OAuth
4 3 (0.66%) OAuth2
5 2 (0.44%) .NET Core
5 2 (0.44%) AngularJS
5 2 (0.44%) Django
5 2 (0.44%) FastAPI
5 2 (0.44%) FHIR
5 2 (0.44%) Flask
5 2 (0.44%) Lightning Web Components
5 2 (0.44%) Spring Boot
5 2 (0.44%) Vue
Miscellaneous
1 43 (9.45%) Product Ownership
2 17 (3.74%) NHS
3 12 (2.64%) Onboarding
4 9 (1.98%) Legacy Systems
4 9 (1.98%) Management Information System
5 8 (1.76%) Cloud Native
5 8 (1.76%) CMDB
6 4 (0.88%) AI Agents
6 4 (0.88%) Mobile App
7 3 (0.66%) Data Centre
7 3 (0.66%) Hybrid Cloud
8 2 (0.44%) Analytical Mindset
8 2 (0.44%) Data Protection Act
8 2 (0.44%) Distributed Systems
8 2 (0.44%) Greenfield Project
8 2 (0.44%) IVR
9 1 (0.22%) Data Fabric
9 1 (0.22%) Educational Technology
9 1 (0.22%) Team-Oriented Environment
9 1 (0.22%) Virtual Reality
Operating Systems
1 9 (1.98%) Windows
2 4 (0.88%) Windows 10
2 4 (0.88%) Windows Server
3 1 (0.22%) Android
3 1 (0.22%) Apple iOS
Processes & Methodologies
1 191 (41.98%) Agile
2 126 (27.69%) ITIL
3 116 (25.49%) Service Management
4 107 (23.52%) User Research
5 87 (19.12%) User Experience
6 79 (17.36%) User-Centered Design (UCD)
7 78 (17.14%) Stakeholder Engagement
8 68 (14.95%) Stakeholder Management
9 63 (13.85%) Workshop Facilitation
10 59 (12.97%) Journey Map
11 57 (12.53%) Acceptance Criteria
11 57 (12.53%) Continuous Improvement
11 57 (12.53%) ITSM
12 53 (11.65%) Roadmaps
13 51 (11.21%) Service Delivery
14 48 (10.55%) Problem-Solving
15 47 (10.33%) Project Delivery
16 45 (9.89%) UX Design
17 37 (8.13%) TOGAF
18 33 (7.25%) Decision-Making
Programming Languages
1 9 (1.98%) JavaScript
1 9 (1.98%) Python
1 9 (1.98%) SQL
2 6 (1.32%) C#
2 6 (1.32%) Java
3 2 (0.44%) Kotlin
3 2 (0.44%) R
3 2 (0.44%) Scala
3 2 (0.44%) T-SQL
3 2 (0.44%) TypeScript
4 1 (0.22%) PL/SQL
4 1 (0.22%) PowerShell
Qualifications
1 170 (37.36%) Security Cleared
2 137 (30.11%) SC Cleared
3 49 (10.77%) Degree
4 27 (5.93%) DV Cleared
4 27 (5.93%) TOGAF Certification
5 12 (2.64%) BPSS Clearance
5 12 (2.64%) ITIL Certification
6 8 (1.76%) Azure Certification
7 6 (1.32%) AWS Certification
8 2 (0.44%) CCNP
8 2 (0.44%) Cisco Certification
8 2 (0.44%) Computer Science Degree
8 2 (0.44%) ISEB
8 2 (0.44%) MCP
8 2 (0.44%) Six Sigma Green Belt
9 1 (0.22%) CCIE
9 1 (0.22%) CTC Cleared
9 1 (0.22%) JNCIE
9 1 (0.22%) PMI Certification
9 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 61 (13.41%) Accessibility
2 30 (6.59%) ISO/IEC 20000
3 21 (4.62%) QA
4 16 (3.52%) WCAG
5 9 (1.98%) Data Quality
6 7 (1.54%) Actionable Recommendations
6 7 (1.54%) SLA
7 6 (1.32%) GxP
7 6 (1.32%) Sarbanes-Oxley
8 4 (0.88%) ISO 9001
8 4 (0.88%) ISO/IEC 27001
9 3 (0.66%) GDPR
10 2 (0.44%) COBIT
11 1 (0.22%) California Consumer Privacy Act
11 1 (0.22%) HL7
11 1 (0.22%) JSP 440
11 1 (0.22%) NCSC
11 1 (0.22%) PSD2
11 1 (0.22%) SNOMED CT
11 1 (0.22%) Software Quality Assurance
System Software
1 7 (1.54%) Docker
2 2 (0.44%) VMware NSX
3 1 (0.22%) Active Directory
3 1 (0.22%) Virtual Desktop
3 1 (0.22%) VMware Infrastructure
Systems Management
1 22 (4.84%) OPNET
2 8 (1.76%) Terraform
3 4 (0.88%) Kubernetes
4 3 (0.66%) Ansible
4 3 (0.66%) Single Sign-On
5 1 (0.22%) Grafana
5 1 (0.22%) Microsoft Intune
5 1 (0.22%) SCCM
Vendors
1 52 (11.43%) Microsoft
2 51 (11.21%) ServiceNow
3 31 (6.81%) Remedy
4 22 (4.84%) Atlassian
5 14 (3.08%) SAP
6 10 (2.20%) Adobe
6 10 (2.20%) Oracle
7 9 (1.98%) Google
8 8 (1.76%) Cisco
8 8 (1.76%) OneLogin
8 8 (1.76%) VMware
9 4 (0.88%) IBM
9 4 (0.88%) Salesforce
10 3 (0.66%) Palo Alto
10 3 (0.66%) UiPath
11 2 (0.44%) Palantir
11 2 (0.44%) Qualtrics
11 2 (0.44%) Virgin Media
11 2 (0.44%) Workday
11 2 (0.44%) Zscaler