Period
to 19 October 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
UK > England
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 260 219 231
Rank change year-on-year -41 +12 +68
Contract jobs citing Service Design 961 1,126 1,152
As % of all contract IT jobs advertised in England 1.02% 1.23% 1.17%
As % of the Processes & Methodologies category 1.18% 1.43% 1.37%
Number of daily rates quoted 607 726 734
England median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £363 £350 £313
90th Percentile £638 £622 £625
UK median daily rate £488 £475 £450
% change year-on-year +2.63% +5.56% -
Number of hourly rates quoted 9 0 5
England median hourly rate £27.36 - £22.50
10th Percentile £22.42 - £15.25
90th Percentile £46.90 - £40.25
UK median hourly rate £27.36 - £22.50

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 81,256 78,544 84,075
As % of all contract IT jobs advertised in England 86.24% 85.91% 85.33%
Number of daily rates quoted 54,241 52,550 55,988
England median daily rate £473 £450 £425
Median daily rate % change year-on-year +5.00% +5.88% +3.03%
10th Percentile £300 £283 £263
90th Percentile £645 £631 £605
UK median daily rate £454 £450 £425
% change year-on-year +0.89% +5.88% +3.66%
Number of hourly rates quoted 2,177 1,851 2,228
England median hourly rate £21.00 £24.66 £22.50
Median hourly rate % change year-on-year -14.84% +9.60% +3.73%
10th Percentile £11.25 £11.25 £11.33
90th Percentile £50.00 £50.00 £48.00
UK median hourly rate £21.00 £24.87 £22.50
% change year-on-year -15.56% +10.53% +3.45%

Service Design
Job Vacancy Trend in England

Job postings citing Service Design as a percentage of all IT jobs advertised in England.

Job vacancy trend for Service Design in England

Service Design
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in England.

Contractor daily rate trend for Service Design in England

Service Design
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Design in England over the 6 months to 19 October 2018.

Contractor daily rate histogram for Service Design in England

Service Design
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in England.

Contractor hourly rate trend for Service Design in England

Service Design
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Design in England over the 6 months to 19 October 2018.

Contractor hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -33 424 £500 - 47
North of England -25 170 £450 -5.26% 22
South East -69 149 £449 +5.65% 24
Midlands -5 101 £454 -3.92% 21
West Midlands -18 85 £473 - 19
North West +8 75 £478 +0.53% 13
Yorkshire -20 71 £438 -11.39% 8
South West -10 61 £500 +2.88% 11
East of England -9 57 £500 +14.94% 12
North East -25 24 £474 -0.26% 1
East Midlands +4 16 £450 -10.00% 2
Service Design
UK

For the 6 months to 19 October 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Service Design.

1 451 (46.93%) Agile Software Development
2 250 (26.01%) ITIL
3 233 (24.25%) User Experience
4 198 (20.60%) Service Management
5 187 (19.46%) Finance
6 154 (16.02%) Security Cleared
7 129 (13.42%) Scrum
8 120 (12.49%) Service Delivery
9 114 (11.86%) Problem-Solving
10 108 (11.24%) Stakeholder Management
11 96 (9.99%) SC Cleared
12 91 (9.47%) HTML
13 90 (9.37%) Project Management
14 89 (9.26%) User Stories
15 85 (8.84%) Prototyping
16 82 (8.53%) Degree
17 81 (8.43%) Decision-Making
18 80 (8.32%) CSS
19 72 (7.49%) Microsoft
20 71 (7.39%) Analytical Skills
21 68 (7.08%) JavaScript
22 62 (6.45%) ITSM
22 62 (6.45%) Business Analysis
23 61 (6.35%) Change Management
23 61 (6.35%) ITIL V3
24 59 (6.14%) Continuous Improvement
24 59 (6.14%) Microsoft Azure
24 59 (6.14%) Workflow
25 58 (6.04%) JIRA
26 55 (5.72%) Java

Service Design
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (3.54%) Confluence
2 10 (1.04%) CMS
3 9 (0.94%) Skype for Business
4 8 (0.83%) SharePoint
5 7 (0.73%) WebLogic
6 5 (0.52%) Oracle SOA Suite
7 4 (0.42%) Mule
7 4 (0.42%) nginx
8 3 (0.31%) Apache Solr
8 3 (0.31%) Drupal
8 3 (0.31%) Marvel
8 3 (0.31%) OpenStack
8 3 (0.31%) SAS
9 2 (0.21%) Anypoint
9 2 (0.21%) Apache
9 2 (0.21%) Elasticsearch
9 2 (0.21%) K2 blackpearl
9 2 (0.21%) MS Exchange
9 2 (0.21%) SharePoint 2013
10 1 (0.10%) Adobe Experience Manager
Applications
1 26 (2.71%) InVision
2 24 (2.50%) Microsoft Office
3 17 (1.77%) Microsoft Excel
4 14 (1.46%) Microsoft PowerPoint
4 14 (1.46%) Microsoft Project
5 12 (1.25%) Adobe Creative Suite
6 11 (1.14%) MS Visio
7 10 (1.04%) OmniGraffle
8 8 (0.83%) Photoshop
8 8 (0.83%) UXPin
9 7 (0.73%) Adobe Illustrator
10 2 (0.21%) SPSS
Business Applications
1 11 (1.14%) Dynamics CRM
2 3 (0.31%) Dynamics NAV
2 3 (0.31%) Magento
3 2 (0.21%) Payment Gateway
3 2 (0.21%) Remedy ITSM
3 2 (0.21%) Sonata
4 1 (0.10%) HFM
4 1 (0.10%) Oracle BPM
Cloud Services
1 59 (6.14%) Microsoft Azure
2 53 (5.52%) Amazon AWS
3 27 (2.81%) SaaS
4 18 (1.87%) Office 365
5 10 (1.04%) Adobe Creative Cloud
5 10 (1.04%) Dynamics 365
5 10 (1.04%) IaaS
6 9 (0.94%) PaaS
6 9 (0.94%) Slack
7 6 (0.62%) Azure Active Directory
8 5 (0.52%) GitHub
8 5 (0.52%) Google Analytics
9 4 (0.42%) IBM Cloud
9 4 (0.42%) OneDrive
10 3 (0.31%) Quay.io
10 3 (0.31%) Trello
10 3 (0.31%) Virtual Private Cloud
11 2 (0.21%) Apigee
11 2 (0.21%) IBM Blueworks
11 2 (0.21%) iPaaS
Communications & Networking
1 15 (1.56%) Firewall
2 14 (1.46%) Unified Communications
2 14 (1.46%) WAN
3 12 (1.25%) DNS
3 12 (1.25%) Skype
4 11 (1.14%) LAN
5 8 (0.83%) HTTP
5 8 (0.83%) Internet
5 8 (0.83%) Software-Defined Networking
5 8 (0.83%) VPN
6 5 (0.52%) AMQP
6 5 (0.52%) Wireless
7 4 (0.42%) SNMP
7 4 (0.42%) VoIP
7 4 (0.42%) Wi-Fi
8 3 (0.31%) ATM
8 3 (0.31%) Intranet
8 3 (0.31%) Kerberos
8 3 (0.31%) SMTP
8 3 (0.31%) SSL
Database & Business Intelligence
1 19 (1.98%) Data Warehouse
2 17 (1.77%) SQL Server
3 13 (1.35%) PostgreSQL
4 10 (1.04%) Relational Database
5 9 (0.94%) Oracle Database
5 9 (0.94%) Oracle Database 11g
6 7 (0.73%) Hadoop
7 6 (0.62%) Big Data
7 6 (0.62%) Couchbase
7 6 (0.62%) MongoDB
7 6 (0.62%) MySQL
7 6 (0.62%) Power BI
8 4 (0.42%) Azure SQL Database
8 4 (0.42%) Data Lake
8 4 (0.42%) NoSQL
8 4 (0.42%) Pentaho
8 4 (0.42%) SQL Server Integration Services
9 3 (0.31%) BusinessObjects
9 3 (0.31%) SQL Server Reporting Services
10 2 (0.21%) DTS
Development Applications
1 58 (6.04%) JIRA
2 35 (3.64%) Git (software)
3 22 (2.29%) Axure RP
4 18 (1.87%) Jenkins
5 7 (0.73%) Balsamiq Mockups
5 7 (0.73%) JUnit
5 7 (0.73%) Maven
5 7 (0.73%) Subversion
5 7 (0.73%) Team Foundation Server
6 5 (0.52%) Visual Studio Team System
7 4 (0.42%) Bitbucket
7 4 (0.42%) NUnit
7 4 (0.42%) ProtoShare
8 3 (0.31%) Artifactory
8 3 (0.31%) GitLab
9 2 (0.21%) ERwin
9 2 (0.21%) HP UFT
10 1 (0.10%) Bower
10 1 (0.10%) Karma Test Runner
10 1 (0.10%) Selenium
General
1 187 (19.46%) Finance
2 41 (4.27%) Telecoms
3 39 (4.06%) Banking
4 36 (3.75%) Retail
5 29 (3.02%) Marketing
6 20 (2.08%) Legal
7 14 (1.46%) Manufacturing
7 14 (1.46%) Military
8 13 (1.35%) Electronics
9 10 (1.04%) Billing
10 9 (0.94%) Advertising
11 8 (0.83%) Law
12 6 (0.62%) Pharmaceutical
13 5 (0.52%) Financial Institution
13 5 (0.52%) Publishing
14 4 (0.42%) Investment Banking
14 4 (0.42%) Local Government
15 3 (0.31%) Back Office
15 3 (0.31%) Games
15 3 (0.31%) Multimedia
Job Titles
1 199 (20.71%) Designer
2 156 (16.23%) Architect
3 103 (10.72%) Service Manager
4 88 (9.16%) User Researcher
5 78 (8.12%) UX Designer
6 74 (7.70%) Developer
7 70 (7.28%) Analyst
8 48 (4.99%) Transition Manager
9 45 (4.68%) Service Transition Manager
10 43 (4.47%) Service Architect
11 37 (3.85%) Service Design Manager
12 36 (3.75%) Business Analyst
12 36 (3.75%) Solutions Architect
13 35 (3.64%) Project Manager
14 34 (3.54%) Delivery Manager
15 32 (3.33%) Technical Architect
16 31 (3.23%) Consultant
16 31 (3.23%) Product Manager
17 30 (3.12%) IT Manager
18 28 (2.91%) Senior Designer
Libraries, Frameworks & Software Standards
1 91 (9.47%) HTML
2 80 (8.32%) CSS
3 37 (3.85%) Web Services
4 36 (3.75%) REST
5 31 (3.23%) XML
6 27 (2.81%) .NET
7 26 (2.71%) Spring
8 21 (2.19%) HTML5
9 18 (1.87%) RESTful
10 16 (1.66%) CSS3
11 15 (1.56%) J2EE
12 14 (1.46%) SOAP
13 13 (1.35%) Hibernate
13 13 (1.35%) JSON
13 13 (1.35%) JSP
14 12 (1.25%) Play Framework
15 11 (1.14%) AngularJS
15 11 (1.14%) Django
15 11 (1.14%) jQuery
15 11 (1.14%) OAuth
Miscellaneous
1 233 (24.25%) User Experience
2 71 (7.39%) Analytical Skills
3 36 (3.75%) Management Information System
4 25 (2.60%) Taxonomies
5 23 (2.39%) Blog
6 19 (1.98%) Mobile App
7 15 (1.56%) Data Centre
8 14 (1.46%) Computer Science
9 13 (1.35%) Self-Motivation
10 12 (1.25%) Virtual Team
11 10 (1.04%) Public Cloud
12 9 (0.94%) CMDB
13 8 (0.83%) Graphic Design
13 8 (0.83%) Video Conferencing
14 7 (0.73%) Smart Meter
15 6 (0.62%) Data Structures
15 6 (0.62%) Hybrid Cloud
15 6 (0.62%) NHS
15 6 (0.62%) Private Cloud
15 6 (0.62%) Social Media
Operating Systems
1 41 (4.27%) Linux
2 33 (3.43%) Windows
3 19 (1.98%) Android
4 17 (1.77%) Apple iOS
5 14 (1.46%) Windows 10
6 12 (1.25%) Unix
7 11 (1.14%) Windows Server
8 8 (0.83%) Windows 7
9 7 (0.73%) Windows 8
10 3 (0.31%) CoreOS
10 3 (0.31%) Mac OS
11 2 (0.21%) CentOS
11 2 (0.21%) Red Hat Enterprise Linux
Processes & Methodologies
1 451 (46.93%) Agile Software Development
2 250 (26.01%) ITIL
3 198 (20.60%) Service Management
4 129 (13.42%) Scrum
5 120 (12.49%) Service Delivery
6 114 (11.86%) Problem-Solving
7 108 (11.24%) Stakeholder Management
8 90 (9.37%) Project Management
9 89 (9.26%) User Stories
10 85 (8.84%) Prototyping
11 81 (8.43%) Decision-Making
12 62 (6.45%) Business Analysis
12 62 (6.45%) ITSM
13 61 (6.35%) Change Management
13 61 (6.35%) ITIL V3
14 59 (6.14%) Continuous Improvement
14 59 (6.14%) Workflow
15 55 (5.72%) Analytics
16 53 (5.52%) Actionable Insight
16 53 (5.52%) Collaborative Working
Programming Languages
1 68 (7.08%) JavaScript
2 55 (5.72%) Java
3 45 (4.68%) SQL
4 19 (1.98%) PowerShell
4 19 (1.98%) Python
5 15 (1.56%) Ruby
6 14 (1.46%) Scala
7 12 (1.25%) Bash Shell
7 12 (1.25%) C#
8 10 (1.04%) PL/SQL
9 8 (0.83%) TypeScript
10 6 (0.62%) PHP
11 5 (0.52%) C
11 5 (0.52%) Go
12 3 (0.31%) Java 8
12 3 (0.31%) Perl
13 2 (0.21%) C++
13 2 (0.21%) Clojure
13 2 (0.21%) Shell Script
13 2 (0.21%) T-SQL
Qualifications
1 154 (16.02%) Security Cleared
2 96 (9.99%) SC Cleared
3 82 (8.53%) Degree
4 30 (3.12%) ITIL Certification
5 29 (3.02%) BPSS Clearance
6 27 (2.81%) DV Cleared
7 17 (1.77%) ITIL Foundation Certificate
8 8 (0.83%) CISSP
9 7 (0.73%) Computer Science Degree
10 5 (0.52%) DBS Check
10 5 (0.52%) TOGAF Certification
11 4 (0.42%) CISA
11 4 (0.42%) CISM
11 4 (0.42%) ISEB
11 4 (0.42%) ISTQB
11 4 (0.42%) Master's Degree
11 4 (0.42%) PMI Certification
12 3 (0.31%) Cisco Certification
12 3 (0.31%) CTC Cleared
12 3 (0.31%) PRINCE2 Certification
Quality Assurance & Compliance
1 37 (3.85%) SLA
2 22 (2.29%) QA
3 11 (1.14%) GDPR
4 9 (0.94%) Disclosure Scotland
5 8 (0.83%) Data Quality
6 7 (0.73%) COBIT
6 7 (0.73%) ISO/IEC 20000
6 7 (0.73%) ISO/IEC 27001
7 5 (0.52%) Actionable Recommendations
7 5 (0.52%) PMO
8 3 (0.31%) PCI DSS
9 2 (0.21%) COSO
9 2 (0.21%) JSP 440
9 2 (0.21%) PMBOK
10 1 (0.10%) GxP
10 1 (0.10%) ISO 22301
10 1 (0.10%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.10%) ISO/IEC 27005
10 1 (0.10%) Sarbanes-Oxley
10 1 (0.10%) WAI
System Software
1 29 (3.02%) Active Directory
2 19 (1.98%) Docker
3 6 (0.62%) VMware Infrastructure
4 5 (0.52%) Virtual Machines
5 3 (0.31%) Apache ZooKeeper
5 3 (0.31%) Ceph
5 3 (0.31%) etcd
5 3 (0.31%) flannel
5 3 (0.31%) GlusterFS
5 3 (0.31%) SkyDNS
6 2 (0.21%) vCloud
Systems Management
1 14 (1.46%) Puppet
2 13 (1.35%) Single Sign-On
3 10 (1.04%) Ansible
4 6 (0.62%) Kubernetes
5 4 (0.42%) Host Intrusion Detection System
5 4 (0.42%) Opscode Chef
6 3 (0.31%) AirWatch
6 3 (0.31%) Graphite
6 3 (0.31%) HAProxy
6 3 (0.31%) Network Intrusion Detection System
6 3 (0.31%) Prometheus
6 3 (0.31%) rkt
6 3 (0.31%) Sysdig
6 3 (0.31%) Terraform
7 2 (0.21%) CASB
7 2 (0.21%) Cisco Prime
7 2 (0.21%) HP Quality Center
7 2 (0.21%) Salt
8 1 (0.10%) OpenView
8 1 (0.10%) Systems Management Server (SMS)
Vendors
1 72 (7.49%) Microsoft
2 50 (5.20%) ServiceNow
3 27 (2.81%) Adobe
4 24 (2.50%) Oracle
5 23 (2.39%) Cisco
6 20 (2.08%) SAP
7 17 (1.77%) Google
8 10 (1.04%) IBM
8 10 (1.04%) VMware
9 8 (0.83%) CA
9 8 (0.83%) Citrix
10 6 (0.62%) MuleSoft
11 5 (0.52%) Atlassian
11 5 (0.52%) Concur
11 5 (0.52%) HP
11 5 (0.52%) Splunk
11 5 (0.52%) Tableau
12 4 (0.42%) Black Duck
12 4 (0.42%) Marketo
12 4 (0.42%) Red Hat