Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 5 November 2025, with comparisons to the same periods in the previous two years.

6 months to
5 Nov 2025
Same period 2024 Same period 2023
Rank 213 274 193
Rank change year-on-year +61 -81 +70
Contract jobs citing Service Design 391 273 520
As % of all contract jobs in England 1.33% 0.88% 1.32%
As % of the Processes & Methodologies category 1.47% 1.01% 1.49%
Number of daily rates quoted 304 158 430
10th Percentile £385 £413 £438
25th Percentile £450 £481 £500
Median daily rate (50th Percentile) £525 £550 £578
Median % change year-on-year -4.55% -4.76% +0.43%
75th Percentile £595 £647 £675
90th Percentile £688 £700 £730
UK median daily rate £525 £540 £570
% change year-on-year -2.78% -5.26% +1.79%
Number of hourly rates quoted 12 3 0
10th Percentile £33.47 £27.88 -
25th Percentile £57.83 £30.08 -
Median hourly rate £60.00 £33.75 -
Median % change year-on-year +77.78% - -
75th Percentile - £35.38 -
90th Percentile £70.31 £36.35 -
UK median hourly rate £60.00 £33.75 -
% change year-on-year +77.78% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 26,653 26,912 35,008
As % of all contract IT jobs advertised in England 90.59% 86.57% 88.74%
Number of daily rates quoted 16,923 16,411 24,057
10th Percentile £295 £313 £313
25th Percentile £405 £419 £425
Median daily rate (50th Percentile) £508 £525 £550
Median % change year-on-year -3.33% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £535
% change year-on-year -4.76% -1.87% -2.73%
Number of hourly rates quoted 1,722 972 1,474
10th Percentile £14.70 £15.00 £14.25
25th Percentile £17.79 £20.00 £19.06
Median hourly rate £25.15 £38.04 £45.00
Median % change year-on-year -33.88% -15.48% +28.57%
75th Percentile £45.00 £65.00 £65.00
90th Percentile £67.50 £74.40 £77.50
UK median hourly rate £25.15 £35.36 £44.50
% change year-on-year -28.87% -20.54% +27.14%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 5 November 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 5 November 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 5 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +37 169 £525 - 79
North of England +6 77 £475 -20.83% 54
South East +19 63 £538 -6.52% 65
North West +1 48 £463 -22.92% 37
South West -5 25 £538 -14.85% 18
Midlands -15 24 £455 -25.71% 17
West Midlands -15 21 £449 -26.78% 16
Yorkshire -14 18 £500 -6.98% 8
East of England -4 16 £550 +4.76% 6
North East -1 12 £500 +11.11% 10
East Midlands - 3 £800 - 1
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (4.60%) Confluence
2 7 (1.79%) Apache
2 7 (1.79%) IIS
2 7 (1.79%) SharePoint
2 7 (1.79%) WebSphere
3 5 (1.28%) Microsoft Exchange
Applications
1 15 (3.84%) Microsoft Office
2 8 (2.05%) Microsoft Excel
3 7 (1.79%) Microsoft PowerPoint
4 5 (1.28%) MS Visio
4 5 (1.28%) Sketch
5 4 (1.02%) Adobe XD
5 4 (1.02%) Trello
6 1 (0.26%) Adobe Creative Suite
6 1 (0.26%) Chatbot
Business Applications
1 12 (3.07%) Maximo
2 10 (2.56%) SAP S/4HANA
3 9 (2.30%) Remedy ITSM
4 4 (1.02%) Oracle EBS
4 4 (1.02%) Oracle Payroll
5 3 (0.77%) Dynamics CRM
6 2 (0.51%) Salesforce CRM
7 1 (0.26%) SAP ERP
Cloud Services
1 28 (7.16%) Azure
2 23 (5.88%) Figma
2 23 (5.88%) Miro
3 14 (3.58%) SaaS
4 10 (2.56%) Power Platform
5 9 (2.30%) AWS
5 9 (2.30%) Azure DevOps
5 9 (2.30%) Microsoft 365
6 7 (1.79%) Lucidchart
7 6 (1.53%) GCP
8 5 (1.28%) OneDrive
9 4 (1.02%) Google Analytics
10 3 (0.77%) Boomi
10 3 (0.77%) Dynamics 365
10 3 (0.77%) GitHub
10 3 (0.77%) Google Tag Manager
11 2 (0.51%) GitHub Actions
11 2 (0.51%) PaaS
12 1 (0.26%) Cloud Computing
12 1 (0.26%) Entra ID
Communications & Networking
1 11 (2.81%) WAN
2 10 (2.56%) LAN
3 4 (1.02%) Firewall
4 3 (0.77%) VPN
5 2 (0.51%) BGP
5 2 (0.51%) Internet
5 2 (0.51%) MPLS
5 2 (0.51%) Network Security
5 2 (0.51%) OSPF
5 2 (0.51%) VLAN
6 1 (0.26%) Ethernet
6 1 (0.26%) PBX
6 1 (0.26%) Unified Communications
6 1 (0.26%) VoIP
6 1 (0.26%) Wireless
Database & Business Intelligence
1 10 (2.56%) SQL Server
2 7 (1.79%) Amazon RDS
2 7 (1.79%) DB2
3 6 (1.53%) Power BI
4 3 (0.77%) BigQuery
4 3 (0.77%) Looker
5 1 (0.26%) Data Lake
5 1 (0.26%) Metadata
5 1 (0.26%) MongoDB
5 1 (0.26%) NoSQL
5 1 (0.26%) PostgreSQL
5 1 (0.26%) Power Query
5 1 (0.26%) QlikView
5 1 (0.26%) Relational Database
5 1 (0.26%) Tableau
Development Applications
1 26 (6.65%) JIRA
2 4 (1.02%) Axure RP
3 2 (0.51%) GitLab
3 2 (0.51%) Postman
3 2 (0.51%) Selenium
4 1 (0.26%) Cypress.io
4 1 (0.26%) Git
4 1 (0.26%) Jenkins
4 1 (0.26%) JMeter
4 1 (0.26%) REST Assured
4 1 (0.26%) Zephyr
General
1 126 (32.23%) Social Skills
2 114 (29.16%) Public Sector
3 54 (13.81%) Finance
4 36 (9.21%) Influencing Skills
5 35 (8.95%) Analytical Skills
6 19 (4.86%) Banking
7 12 (3.07%) Legal
8 11 (2.81%) Local Government
8 11 (2.81%) Retail
9 9 (2.30%) Presentation Skills
10 8 (2.05%) Inclusion and Diversity
10 8 (2.05%) Organisational Skills
10 8 (2.05%) Telecoms
11 6 (1.53%) Publishing
12 4 (1.02%) Marketing
12 4 (1.02%) Military
12 4 (1.02%) Police
13 3 (0.77%) Back Office
13 3 (0.77%) Documentation Skills
13 3 (0.77%) Pharmaceutical
Job Titles
1 119 (30.43%) Designer
2 91 (23.27%) Service Designer
3 65 (16.62%) Architect
4 43 (11.00%) Analyst
5 37 (9.46%) Service Architect
6 34 (8.70%) Lead
7 33 (8.44%) Senior
8 30 (7.67%) Business Analyst
9 29 (7.42%) Consultant
10 28 (7.16%) Service Manager
11 21 (5.37%) Service Transition Manager
11 21 (5.37%) Transition Manager
12 20 (5.12%) User Researcher
13 13 (3.32%) UX Designer
14 12 (3.07%) Maximo Consultant
14 12 (3.07%) Product Manager
14 12 (3.07%) Senior Analyst
14 12 (3.07%) Service Design Consultant
15 11 (2.81%) Interaction Designer
16 10 (2.56%) Service Design Manager
Libraries, Frameworks & Software Standards
1 8 (2.05%) SOAP
2 7 (1.79%) Oracle Fusion
2 7 (1.79%) Web Services
2 7 (1.79%) XML
3 5 (1.28%) .NET
4 4 (1.02%) SailPoint
5 3 (0.77%) CSS
5 3 (0.77%) HTML
6 2 (0.51%) .NET Core
6 2 (0.51%) .NET Framework
6 2 (0.51%) AngularJS
6 2 (0.51%) ASP.NET
6 2 (0.51%) Kafka
6 2 (0.51%) Lightning Web Components
6 2 (0.51%) OAuth
6 2 (0.51%) OAuth2
6 2 (0.51%) OpenID
6 2 (0.51%) Spring
6 2 (0.51%) Spring Boot
7 1 (0.26%) FHIR
Miscellaneous
1 25 (6.39%) Product Ownership
2 14 (3.58%) NHS
3 10 (2.56%) Management Information System
3 10 (2.56%) Onboarding
4 9 (2.30%) Legacy Systems
5 8 (2.05%) CMDB
6 4 (1.02%) AI Agents
6 4 (1.02%) Mobile App
7 2 (0.51%) Cloud Native
7 2 (0.51%) Distributed Systems
7 2 (0.51%) Greenfield Project
7 2 (0.51%) Hybrid Cloud
7 2 (0.51%) Team-Oriented Environment
8 1 (0.26%) Cyberattack
8 1 (0.26%) Data Centre
8 1 (0.26%) Data Protection Act
8 1 (0.26%) Driving Licence
8 1 (0.26%) Learning Management System
8 1 (0.26%) Taxonomies
8 1 (0.26%) Video Conferencing
Operating Systems
1 12 (3.07%) Windows
2 7 (1.79%) Windows Server
3 4 (1.02%) Windows 10
4 1 (0.26%) Android
4 1 (0.26%) Apple iOS
Processes & Methodologies
1 144 (36.83%) Agile
2 100 (25.58%) ITIL
3 98 (25.06%) Service Management
4 88 (22.51%) User Research
5 73 (18.67%) User Experience
6 70 (17.90%) Stakeholder Engagement
7 69 (17.65%) User-Centered Design (UCD)
8 66 (16.88%) Stakeholder Management
9 64 (16.37%) ITSM
10 56 (14.32%) Workshop Facilitation
11 52 (13.30%) Continuous Improvement
12 49 (12.53%) Journey Map
12 49 (12.53%) Roadmaps
13 47 (12.02%) Project Delivery
14 43 (11.00%) Service Delivery
15 38 (9.72%) Problem-Solving
16 32 (8.18%) UX Design
17 30 (7.67%) Decision-Making
17 30 (7.67%) Digital Transformation Programme
18 29 (7.42%) Acceptance Criteria
Programming Languages
1 11 (2.81%) SQL
2 10 (2.56%) JavaScript
3 9 (2.30%) Python
4 6 (1.53%) C#
4 6 (1.53%) Java
5 2 (0.51%) Kotlin
5 2 (0.51%) Scala
5 2 (0.51%) T-SQL
6 1 (0.26%) PL/SQL
6 1 (0.26%) PowerShell
6 1 (0.26%) R
6 1 (0.26%) TypeScript
Qualifications
1 133 (34.02%) Security Cleared
2 104 (26.60%) SC Cleared
3 25 (6.39%) DV Cleared
4 24 (6.14%) Degree
5 13 (3.32%) ITIL Certification
6 12 (3.07%) BPSS Clearance
7 3 (0.77%) CCNP
7 3 (0.77%) Cisco Certification
7 3 (0.77%) Computer Science Degree
7 3 (0.77%) Six Sigma Green Belt
8 2 (0.51%) Azure Certification
8 2 (0.51%) CCIE
8 2 (0.51%) ISEB
8 2 (0.51%) JNCIE
8 2 (0.51%) Master's Degree
8 2 (0.51%) MCP
9 1 (0.26%) APMP
9 1 (0.26%) CTC Cleared
9 1 (0.26%) ITIL Foundation Certificate
9 1 (0.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 50 (12.79%) Accessibility
2 29 (7.42%) ISO/IEC 20000
3 21 (5.37%) QA
4 10 (2.56%) WCAG
5 7 (1.79%) SLA
6 6 (1.53%) Data Quality
6 6 (1.53%) GxP
6 6 (1.53%) Sarbanes-Oxley
7 4 (1.02%) ISO 9001
7 4 (1.02%) ISO/IEC 27001
8 3 (0.77%) GDPR
9 1 (0.26%) Actionable Recommendations
9 1 (0.26%) COBIT
9 1 (0.26%) GRC
9 1 (0.26%) PSD2
9 1 (0.26%) Software Quality Assurance
System Software
1 4 (1.02%) Docker
2 2 (0.51%) VMFS
3 1 (0.26%) Active Directory
3 1 (0.26%) Virtual Desktop
3 1 (0.26%) VMware Infrastructure
Systems Management
1 5 (1.28%) Terraform
2 2 (0.51%) Ansible
3 1 (0.26%) Grafana
3 1 (0.26%) Kubernetes
3 1 (0.26%) Microsoft Intune
3 1 (0.26%) SCCM
3 1 (0.26%) Single Sign-On
Vendors
1 48 (12.28%) Microsoft
2 27 (6.91%) ServiceNow
3 14 (3.58%) SAP
4 9 (2.30%) Oracle
4 9 (2.30%) Remedy
5 8 (2.05%) Adobe
5 8 (2.05%) OneLogin
6 7 (1.79%) IBM
7 6 (1.53%) Google
8 4 (1.02%) Cisco
9 3 (0.77%) F5
9 3 (0.77%) Salesforce
10 2 (0.51%) BMC
10 2 (0.51%) Fortinet
10 2 (0.51%) Nokia
10 2 (0.51%) Palantir
10 2 (0.51%) Qualtrics
10 2 (0.51%) UiPath
10 2 (0.51%) Virgin Media
10 2 (0.51%) Workday