Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 16 October 2025, with comparisons to the same periods in the previous two years.

6 months to
16 Oct 2025
Same period 2024 Same period 2023
Rank 208 279 192
Rank change year-on-year +71 -87 +49
Contract jobs citing Service Design 380 280 552
As % of all contract jobs in England 1.35% 0.87% 1.36%
As % of the Processes & Methodologies category 1.48% 1.01% 1.53%
Number of daily rates quoted 292 165 456
10th Percentile £376 £413 £445
25th Percentile £450 £475 £500
Median daily rate (50th Percentile) £525 £550 £580
Median % change year-on-year -4.55% -5.17% +3.34%
75th Percentile £595 £638 £687
90th Percentile £678 £725 £740
UK median daily rate £525 £550 £566
% change year-on-year -4.55% -2.87% +1.57%
Number of hourly rates quoted 12 3 0
10th Percentile £33.47 £27.88 -
25th Percentile £57.83 £30.08 -
Median hourly rate £60.00 £33.75 -
Median % change year-on-year +77.78% - -
75th Percentile - £35.38 -
90th Percentile £70.31 £36.35 -
UK median hourly rate £60.00 £33.75 -
% change year-on-year +77.78% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,655 27,725 36,179
As % of all contract IT jobs advertised in England 90.95% 86.47% 88.87%
Number of daily rates quoted 16,262 16,906 24,993
10th Percentile £296 £313 £313
25th Percentile £405 £413 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.42% -2.18%
Number of hourly rates quoted 1,620 1,099 1,474
10th Percentile £14.64 £15.00 £14.25
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £42.50 £45.00
Median % change year-on-year -40.82% -5.56% +36.36%
75th Percentile £45.00 £66.80 £65.00
90th Percentile £67.55 £74.09 £77.50
UK median hourly rate £25.15 £40.00 £44.50
% change year-on-year -37.13% -10.11% +36.92%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 16 October 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 16 October 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 16 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +31 164 £525 - 95
North of England +25 75 £475 -20.83% 35
South East +32 62 £538 -6.52% 68
North West +13 48 £463 -22.92% 20
South West -1 23 £544 -13.00% 18
Midlands -17 22 £450 -26.53% 8
West Midlands -15 20 £447 -27.02% 6
Yorkshire -15 17 £506 -5.81% 8
East of England +8 14 £550 +4.76% 1
North East -1 11 £500 +11.11% 7
East Midlands - 2 £800 - 2
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (5.00%) Confluence
2 7 (1.84%) Apache
2 7 (1.84%) IIS
2 7 (1.84%) WebSphere
3 5 (1.32%) SharePoint
4 3 (0.79%) Microsoft Exchange
Applications
1 16 (4.21%) Microsoft Office
2 9 (2.37%) Microsoft Excel
3 8 (2.11%) Microsoft PowerPoint
4 5 (1.32%) MS Visio
5 4 (1.05%) Trello
6 3 (0.79%) Sketch
7 2 (0.53%) Adobe XD
8 1 (0.26%) Adobe Creative Suite
8 1 (0.26%) Chatbot
Business Applications
1 12 (3.16%) Maximo
2 10 (2.63%) SAP S/4HANA
3 6 (1.58%) Remedy ITSM
4 4 (1.05%) Oracle EBS
4 4 (1.05%) Oracle Payroll
5 2 (0.53%) Dynamics CRM
5 2 (0.53%) Salesforce CRM
Cloud Services
1 29 (7.63%) Azure
2 22 (5.79%) Miro
3 20 (5.26%) Figma
4 14 (3.68%) SaaS
5 11 (2.89%) AWS
5 11 (2.89%) Power Platform
6 8 (2.11%) Azure DevOps
7 7 (1.84%) GCP
7 7 (1.84%) Lucidchart
7 7 (1.84%) Microsoft 365
8 4 (1.05%) Google Analytics
9 3 (0.79%) Boomi
9 3 (0.79%) Dynamics 365
9 3 (0.79%) Google Tag Manager
9 3 (0.79%) OneDrive
10 2 (0.53%) GitHub
10 2 (0.53%) PaaS
11 1 (0.26%) AWS CloudFormation
11 1 (0.26%) Cloud Computing
11 1 (0.26%) Entra ID
Communications & Networking
1 8 (2.11%) LAN
1 8 (2.11%) WAN
2 4 (1.05%) Firewall
3 3 (0.79%) VPN
4 2 (0.53%) BGP
4 2 (0.53%) Internet
4 2 (0.53%) MPLS
4 2 (0.53%) Network Security
4 2 (0.53%) OSPF
4 2 (0.53%) VLAN
5 1 (0.26%) Ethernet
5 1 (0.26%) PBX
5 1 (0.26%) VoIP
5 1 (0.26%) Wireless
Database & Business Intelligence
1 10 (2.63%) SQL Server
2 7 (1.84%) Amazon RDS
2 7 (1.84%) DB2
2 7 (1.84%) Power BI
3 3 (0.79%) BigQuery
3 3 (0.79%) Looker
4 1 (0.26%) Data Lake
4 1 (0.26%) Metadata
4 1 (0.26%) MongoDB
4 1 (0.26%) NoSQL
4 1 (0.26%) Power Query
4 1 (0.26%) QlikView
4 1 (0.26%) Tableau
Development Applications
1 26 (6.84%) JIRA
2 2 (0.53%) Axure RP
3 1 (0.26%) Git
3 1 (0.26%) GitLab
3 1 (0.26%) JMeter
3 1 (0.26%) Postman
3 1 (0.26%) Selenium
General
1 125 (32.89%) Social Skills
2 112 (29.47%) Public Sector
3 56 (14.74%) Finance
4 36 (9.47%) Influencing Skills
5 34 (8.95%) Analytical Skills
6 18 (4.74%) Banking
7 14 (3.68%) Legal
8 11 (2.89%) Local Government
8 11 (2.89%) Retail
9 9 (2.37%) Presentation Skills
9 9 (2.37%) Telecoms
10 8 (2.11%) Inclusion and Diversity
10 8 (2.11%) Organisational Skills
11 6 (1.58%) Publishing
12 5 (1.32%) Police
13 4 (1.05%) Military
14 3 (0.79%) Back Office
14 3 (0.79%) Documentation Skills
14 3 (0.79%) Marketing
14 3 (0.79%) Pharmaceutical
Job Titles
1 118 (31.05%) Designer
2 90 (23.68%) Service Designer
3 58 (15.26%) Architect
4 45 (11.84%) Analyst
5 35 (9.21%) Senior
6 34 (8.95%) Lead
7 32 (8.42%) Service Architect
8 30 (7.89%) Business Analyst
9 27 (7.11%) Service Manager
10 26 (6.84%) Consultant
11 20 (5.26%) Service Transition Manager
11 20 (5.26%) Transition Manager
12 19 (5.00%) User Researcher
13 12 (3.16%) Interaction Designer
13 12 (3.16%) Maximo Consultant
13 12 (3.16%) Product Manager
13 12 (3.16%) Senior Designer
13 12 (3.16%) Senior Service Designer
14 11 (2.89%) Solutions Architect
14 11 (2.89%) UX Designer
Libraries, Frameworks & Software Standards
1 8 (2.11%) SOAP
2 7 (1.84%) Oracle Fusion
2 7 (1.84%) Web Services
2 7 (1.84%) XML
3 5 (1.32%) .NET
4 4 (1.05%) SailPoint
5 2 (0.53%) .NET Core
5 2 (0.53%) .NET Framework
5 2 (0.53%) AngularJS
5 2 (0.53%) ASP.NET
5 2 (0.53%) CSS
5 2 (0.53%) HTML
5 2 (0.53%) Kafka
5 2 (0.53%) Lightning Web Components
5 2 (0.53%) OAuth
5 2 (0.53%) OAuth2
5 2 (0.53%) OpenID
5 2 (0.53%) Spring
5 2 (0.53%) Spring Boot
5 2 (0.53%) YAML
Miscellaneous
1 26 (6.84%) Product Ownership
2 14 (3.68%) NHS
3 10 (2.63%) Management Information System
3 10 (2.63%) Onboarding
4 8 (2.11%) CMDB
5 5 (1.32%) Legacy Systems
6 4 (1.05%) AI Agents
7 3 (0.79%) Mobile App
8 2 (0.53%) Cloud Native
8 2 (0.53%) Distributed Systems
8 2 (0.53%) Greenfield Project
8 2 (0.53%) Hybrid Cloud
9 1 (0.26%) Analytical Mindset
9 1 (0.26%) Cyber Threat
9 1 (0.26%) Cyberattack
9 1 (0.26%) Data Centre
9 1 (0.26%) Educational Technology
9 1 (0.26%) Public Cloud
9 1 (0.26%) Security Posture
9 1 (0.26%) Team-Oriented Environment
Operating Systems
1 10 (2.63%) Windows
2 7 (1.84%) Windows Server
3 2 (0.53%) Windows 10
4 1 (0.26%) Android
4 1 (0.26%) Apple iOS
Processes & Methodologies
1 140 (36.84%) Agile
2 95 (25.00%) ITIL
3 91 (23.95%) Service Management
4 84 (22.11%) User Research
5 72 (18.95%) User Experience
6 64 (16.84%) Stakeholder Engagement
7 63 (16.58%) Stakeholder Management
8 62 (16.32%) User-Centered Design (UCD)
9 58 (15.26%) ITSM
10 53 (13.95%) Workshop Facilitation
11 51 (13.42%) Roadmaps
12 48 (12.63%) Journey Map
13 47 (12.37%) Continuous Improvement
14 46 (12.11%) Project Delivery
15 45 (11.84%) Service Delivery
16 38 (10.00%) Problem-Solving
17 32 (8.42%) UX Design
18 31 (8.16%) Decision-Making
18 31 (8.16%) DevOps
19 28 (7.37%) IT4IT
Programming Languages
1 10 (2.63%) Python
1 10 (2.63%) SQL
2 9 (2.37%) JavaScript
3 6 (1.58%) C#
4 5 (1.32%) Java
5 2 (0.53%) Kotlin
5 2 (0.53%) Scala
5 2 (0.53%) T-SQL
6 1 (0.26%) PL/SQL
6 1 (0.26%) PowerShell
6 1 (0.26%) R
6 1 (0.26%) TypeScript
Qualifications
1 128 (33.68%) Security Cleared
2 98 (25.79%) SC Cleared
3 24 (6.32%) Degree
3 24 (6.32%) DV Cleared
4 13 (3.42%) BPSS Clearance
5 12 (3.16%) ITIL Certification
6 3 (0.79%) Azure Certification
6 3 (0.79%) CCNP
6 3 (0.79%) Cisco Certification
6 3 (0.79%) Computer Science Degree
6 3 (0.79%) Six Sigma Green Belt
7 2 (0.53%) CCIE
7 2 (0.53%) ISEB
7 2 (0.53%) JNCIE
7 2 (0.53%) Master's Degree
7 2 (0.53%) MCP
8 1 (0.26%) APMP
8 1 (0.26%) AWS Certification
8 1 (0.26%) ITIL Foundation Certificate
8 1 (0.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (12.63%) Accessibility
2 28 (7.37%) ISO/IEC 20000
3 20 (5.26%) QA
4 8 (2.11%) WCAG
5 7 (1.84%) SLA
6 6 (1.58%) Data Quality
6 6 (1.58%) GxP
6 6 (1.58%) Sarbanes-Oxley
7 3 (0.79%) GDPR
7 3 (0.79%) ISO 9001
7 3 (0.79%) ISO/IEC 27001
8 1 (0.26%) Actionable Recommendations
8 1 (0.26%) COBIT
8 1 (0.26%) PSD2
System Software
1 4 (1.05%) Docker
2 3 (0.79%) VMFS
3 1 (0.26%) Active Directory
3 1 (0.26%) Virtual Desktop
3 1 (0.26%) VMware Infrastructure
Systems Management
1 5 (1.32%) Terraform
2 2 (0.53%) Ansible
3 1 (0.26%) Microsoft Intune
3 1 (0.26%) SCCM
3 1 (0.26%) Single Sign-On
Vendors
1 47 (12.37%) Microsoft
2 25 (6.58%) ServiceNow
3 13 (3.42%) SAP
4 9 (2.37%) Oracle
5 8 (2.11%) OneLogin
6 7 (1.84%) IBM
7 6 (1.58%) Adobe
7 6 (1.58%) Google
7 6 (1.58%) Remedy
8 4 (1.05%) Cisco
9 3 (0.79%) F5
9 3 (0.79%) Salesforce
10 2 (0.53%) BMC
10 2 (0.53%) Fortinet
10 2 (0.53%) Nokia
10 2 (0.53%) Palantir
10 2 (0.53%) Qualtrics
10 2 (0.53%) UiPath
10 2 (0.53%) Virgin Media
10 2 (0.53%) Workday