Service Design Contract Job Trends in England

Service Design
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Design skills. It covers contract job vacancies from the 6 months leading up to 12 November 2025, with comparisons to the same periods in the previous two years.

6 months to
12 Nov 2025
Same period 2024 Same period 2023
Rank 213 276 201
Rank change year-on-year +63 -75 +52
Contract jobs citing Service Design 410 266 514
As % of all contract jobs in England 1.37% 0.86% 1.30%
As % of the Processes & Methodologies category 1.51% 1.00% 1.46%
Number of daily rates quoted 320 153 425
10th Percentile £364 £413 £438
25th Percentile £447 £475 £500
Median daily rate (50th Percentile) £525 £550 £575
Median % change year-on-year -4.55% -4.35% -
75th Percentile £591 £651 £672
90th Percentile £688 £700 £730
UK median daily rate £505 £545 £550
% change year-on-year -7.29% -0.91% -2.00%
Number of hourly rates quoted 12 3 0
10th Percentile £33.47 £27.88 -
25th Percentile £57.83 £30.08 -
Median hourly rate £60.00 £33.75 -
Median % change year-on-year +77.78% - -
75th Percentile - £35.38 -
90th Percentile £70.31 £36.35 -
UK median hourly rate £60.00 £33.75 -
% change year-on-year +77.78% - -

All Process and Methodology Skills
England

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,075 26,730 35,112
As % of all contract IT jobs advertised in England 90.46% 86.69% 88.71%
Number of daily rates quoted 17,210 16,317 24,093
10th Percentile £300 £313 £313
25th Percentile £405 £415 £425
Median daily rate (50th Percentile) £508 £525 £547
Median % change year-on-year -3.33% -4.02% -0.55%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.43% -3.16%
Number of hourly rates quoted 1,755 963 1,478
10th Percentile £14.71 £15.10 £14.33
25th Percentile £17.79 £20.06 £19.06
Median hourly rate £25.15 £36.00 £44.50
Median % change year-on-year -30.14% -19.10% +27.14%
75th Percentile £45.46 £65.00 £65.00
90th Percentile £67.50 £73.75 £77.50
UK median hourly rate £25.15 £35.00 £43.17
% change year-on-year -28.14% -18.92% +23.33%

Service Design
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Design relative to all contract IT jobs advertised in England.

Service Design job vacancy trend in England

Service Design
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Design.

Contractor daily rate distribution trend for jobs in England citing Service Design

Service Design
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Design in England over the 6 months to 12 November 2025.

Daily rate histogram for Service Design in England

Service Design
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Design.

Contractor hourly rate distribution trend for jobs in England citing Service Design

Service Design
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Design in England over the 6 months to 12 November 2025.

Hourly rate histogram for Service Design in England

Service Design
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the England region over the 6 months to 12 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +40 172 £525 - 88
North of England +17 87 £475 -20.83% 38
South East +31 67 £538 -6.52% 47
North West +9 49 £464 -22.71% 20
South West -10 26 £544 -13.86% 10
Midlands -22 24 £455 -25.71% 15
West Midlands -26 21 £449 -26.78% 12
Yorkshire -15 20 £500 -6.98% 8
North East +8 19 £454 +0.89% 11
East of England -4 16 £550 +4.76% 2
East Midlands - 3 £800 - 3
Service Design
UK

Service Design
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.88%) Confluence
2 7 (1.71%) Apache
2 7 (1.71%) IIS
2 7 (1.71%) SharePoint
2 7 (1.71%) WebSphere
3 5 (1.22%) Microsoft Exchange
Applications
1 16 (3.90%) Microsoft Office
2 8 (1.95%) Microsoft Excel
3 7 (1.71%) Microsoft PowerPoint
3 7 (1.71%) Sketch
4 6 (1.46%) Adobe XD
5 5 (1.22%) MS Visio
5 5 (1.22%) Trello
6 3 (0.73%) Spreadsheet
7 2 (0.49%) InVision
8 1 (0.24%) Adobe After Effects
8 1 (0.24%) Adobe Creative Suite
8 1 (0.24%) Chatbot
8 1 (0.24%) Microsoft Project
8 1 (0.24%) Zeplin
Business Applications
1 12 (2.93%) Maximo
2 10 (2.44%) SAP S/4HANA
3 9 (2.20%) Remedy ITSM
4 4 (0.98%) Oracle EBS
4 4 (0.98%) Oracle Payroll
5 3 (0.73%) Dynamics CRM
6 2 (0.49%) Salesforce CRM
7 1 (0.24%) SAP ERP
Cloud Services
1 28 (6.83%) Azure
2 27 (6.59%) Figma
3 24 (5.85%) Miro
4 14 (3.41%) SaaS
5 10 (2.44%) AWS
5 10 (2.44%) Power Platform
6 9 (2.20%) Azure DevOps
6 9 (2.20%) Microsoft 365
7 7 (1.71%) Lucidchart
8 6 (1.46%) GCP
9 5 (1.22%) OneDrive
10 4 (0.98%) Google Analytics
11 3 (0.73%) Boomi
11 3 (0.73%) Dynamics 365
11 3 (0.73%) GitHub
11 3 (0.73%) Google Tag Manager
12 2 (0.49%) Amazon ECS
12 2 (0.49%) GitHub Actions
12 2 (0.49%) PaaS
13 1 (0.24%) Amazon S3
Communications & Networking
1 11 (2.68%) WAN
2 10 (2.44%) LAN
3 4 (0.98%) Firewall
4 3 (0.73%) VPN
5 2 (0.49%) BGP
5 2 (0.49%) Internet
5 2 (0.49%) MPLS
5 2 (0.49%) Network Security
5 2 (0.49%) OSPF
5 2 (0.49%) VLAN
6 1 (0.24%) Ethernet
6 1 (0.24%) PBX
6 1 (0.24%) Unified Communications
6 1 (0.24%) VoIP
6 1 (0.24%) Wireless
Database & Business Intelligence
1 10 (2.44%) SQL Server
2 7 (1.71%) Amazon RDS
2 7 (1.71%) DB2
3 6 (1.46%) Power BI
4 3 (0.73%) BigQuery
4 3 (0.73%) Looker
5 1 (0.24%) Data Lake
5 1 (0.24%) Metadata
5 1 (0.24%) MongoDB
5 1 (0.24%) NoSQL
5 1 (0.24%) PostgreSQL
5 1 (0.24%) Power Query
5 1 (0.24%) QlikView
5 1 (0.24%) Relational Database
5 1 (0.24%) Tableau
Development Applications
1 29 (7.07%) JIRA
2 6 (1.46%) Axure RP
3 2 (0.49%) GitLab
3 2 (0.49%) Postman
3 2 (0.49%) Selenium
4 1 (0.24%) Cypress.io
4 1 (0.24%) Git
4 1 (0.24%) Jenkins
4 1 (0.24%) JMeter
4 1 (0.24%) REST Assured
4 1 (0.24%) Zephyr
General
1 131 (31.95%) Social Skills
2 125 (30.49%) Public Sector
3 54 (13.17%) Finance
4 39 (9.51%) Analytical Skills
5 36 (8.78%) Influencing Skills
6 19 (4.63%) Banking
7 11 (2.68%) Legal
7 11 (2.68%) Local Government
7 11 (2.68%) Retail
8 9 (2.20%) Inclusion and Diversity
8 9 (2.20%) Presentation Skills
9 8 (1.95%) Organisational Skills
9 8 (1.95%) Telecoms
10 6 (1.46%) Publishing
11 5 (1.22%) Marketing
11 5 (1.22%) Military
12 4 (0.98%) Police
13 3 (0.73%) Back Office
13 3 (0.73%) Digital Health
13 3 (0.73%) Documentation Skills
Job Titles
1 125 (30.49%) Designer
2 100 (24.39%) Service Designer
3 66 (16.10%) Architect
4 47 (11.46%) Analyst
5 39 (9.51%) Senior
6 38 (9.27%) Service Architect
7 33 (8.05%) Business Analyst
7 33 (8.05%) Lead
8 29 (7.07%) Consultant
9 28 (6.83%) Service Manager
10 25 (6.10%) User Researcher
11 21 (5.12%) Service Transition Manager
11 21 (5.12%) Transition Manager
12 14 (3.41%) Senior Analyst
13 13 (3.17%) Senior Designer
13 13 (3.17%) Senior Service Designer
13 13 (3.17%) UX Designer
14 12 (2.93%) Maximo Consultant
14 12 (2.93%) Product Manager
14 12 (2.93%) Service Design Consultant
Libraries, Frameworks & Software Standards
1 8 (1.95%) SOAP
2 7 (1.71%) Oracle Fusion
2 7 (1.71%) Web Services
2 7 (1.71%) XML
3 5 (1.22%) .NET
4 4 (0.98%) CSS
4 4 (0.98%) HTML
4 4 (0.98%) SailPoint
5 2 (0.49%) .NET Core
5 2 (0.49%) .NET Framework
5 2 (0.49%) AngularJS
5 2 (0.49%) ASP.NET
5 2 (0.49%) FHIR
5 2 (0.49%) Kafka
5 2 (0.49%) Lightning Web Components
5 2 (0.49%) OAuth
5 2 (0.49%) OAuth2
5 2 (0.49%) OpenID
5 2 (0.49%) Spring
5 2 (0.49%) Spring Boot
Miscellaneous
1 23 (5.61%) Product Ownership
2 16 (3.90%) NHS
3 11 (2.68%) Onboarding
4 10 (2.44%) Management Information System
5 9 (2.20%) Legacy Systems
6 8 (1.95%) CMDB
7 4 (0.98%) AI Agents
7 4 (0.98%) Mobile App
8 2 (0.49%) Cloud Native
8 2 (0.49%) Distributed Systems
8 2 (0.49%) Greenfield Project
8 2 (0.49%) Hybrid Cloud
8 2 (0.49%) Team-Oriented Environment
9 1 (0.24%) Augmented Reality
9 1 (0.24%) Cyberattack
9 1 (0.24%) Data Centre
9 1 (0.24%) Data Protection Act
9 1 (0.24%) Driving Licence
9 1 (0.24%) Learning Management System
9 1 (0.24%) Video Conferencing
Operating Systems
1 12 (2.93%) Windows
2 7 (1.71%) Windows Server
3 4 (0.98%) Windows 10
4 1 (0.24%) Android
4 1 (0.24%) Apple iOS
Processes & Methodologies
1 163 (39.76%) Agile
2 101 (24.63%) ITIL
3 99 (24.15%) Service Management
4 97 (23.66%) User Research
5 80 (19.51%) User Experience
5 80 (19.51%) User-Centered Design (UCD)
6 73 (17.80%) Stakeholder Engagement
7 71 (17.32%) Stakeholder Management
8 64 (15.61%) ITSM
9 63 (15.37%) Workshop Facilitation
10 57 (13.90%) Journey Map
11 56 (13.66%) Continuous Improvement
12 50 (12.20%) Roadmaps
13 47 (11.46%) Project Delivery
13 47 (11.46%) Service Delivery
14 46 (11.22%) Problem-Solving
15 39 (9.51%) UX Design
16 35 (8.54%) Acceptance Criteria
17 31 (7.56%) Digital Transformation Programme
18 29 (7.07%) Decision-Making
Programming Languages
1 11 (2.68%) JavaScript
1 11 (2.68%) SQL
2 10 (2.44%) Python
3 6 (1.46%) C#
3 6 (1.46%) Java
4 2 (0.49%) Kotlin
4 2 (0.49%) Scala
4 2 (0.49%) T-SQL
5 1 (0.24%) PL/SQL
5 1 (0.24%) PowerShell
5 1 (0.24%) R
5 1 (0.24%) TypeScript
Qualifications
1 136 (33.17%) Security Cleared
2 106 (25.85%) SC Cleared
3 29 (7.07%) Degree
4 25 (6.10%) DV Cleared
5 13 (3.17%) ITIL Certification
6 12 (2.93%) BPSS Clearance
7 3 (0.73%) CCNP
7 3 (0.73%) Cisco Certification
7 3 (0.73%) Computer Science Degree
7 3 (0.73%) Six Sigma Green Belt
8 2 (0.49%) Azure Certification
8 2 (0.49%) CCIE
8 2 (0.49%) ISEB
8 2 (0.49%) JNCIE
8 2 (0.49%) Master's Degree
8 2 (0.49%) MCP
9 1 (0.24%) APMP
9 1 (0.24%) CTC Cleared
9 1 (0.24%) PMI Certification
9 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 56 (13.66%) Accessibility
2 29 (7.07%) ISO/IEC 20000
3 21 (5.12%) QA
4 16 (3.90%) WCAG
5 7 (1.71%) SLA
6 6 (1.46%) Data Quality
6 6 (1.46%) GxP
6 6 (1.46%) Sarbanes-Oxley
7 5 (1.22%) Actionable Recommendations
8 4 (0.98%) GDPR
8 4 (0.98%) ISO 9001
8 4 (0.98%) ISO/IEC 27001
9 1 (0.24%) California Consumer Privacy Act
9 1 (0.24%) COBIT
9 1 (0.24%) GRC
9 1 (0.24%) HL7
9 1 (0.24%) PSD2
9 1 (0.24%) SNOMED CT
9 1 (0.24%) Software Quality Assurance
System Software
1 5 (1.22%) Docker
2 1 (0.24%) Active Directory
2 1 (0.24%) Virtual Desktop
2 1 (0.24%) VMFS
2 1 (0.24%) VMware Infrastructure
Systems Management
1 6 (1.46%) Terraform
2 2 (0.49%) Ansible
2 2 (0.49%) Kubernetes
3 1 (0.24%) Grafana
3 1 (0.24%) Microsoft Intune
3 1 (0.24%) OPNET
3 1 (0.24%) SCCM
3 1 (0.24%) Single Sign-On
Vendors
1 52 (12.68%) Microsoft
2 28 (6.83%) ServiceNow
3 14 (3.41%) SAP
4 10 (2.44%) Adobe
4 10 (2.44%) Remedy
5 9 (2.20%) Oracle
6 8 (1.95%) OneLogin
7 7 (1.71%) IBM
8 6 (1.46%) Google
9 4 (0.98%) Cisco
10 3 (0.73%) F5
10 3 (0.73%) Salesforce
11 2 (0.49%) BMC
11 2 (0.49%) Fortinet
11 2 (0.49%) Nokia
11 2 (0.49%) Palantir
11 2 (0.49%) Qualtrics
11 2 (0.49%) UiPath
11 2 (0.49%) Virgin Media
11 2 (0.49%) Workday