Period
to 19 January 2018

The median contractor rate for an Operational Support Analyst was £354 per day in advertised job vacancies in England during the 6 months to 19 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Operational Support Analyst
UK > England
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 801 785 813
Rank change year-on-year -16 +28 +7
Contract jobs requiring an Operational Support Analyst 28 41 28
As % of all contract IT jobs advertised in England 0.030% 0.046% 0.028%
As % of the Job Titles category 0.032% 0.048% 0.030%
Number of daily rates quoted 14 32 22
England median daily rate £354 £335 £330
Median daily rate % change year-on-year +5.60% +1.52% -2.94%
10th Percentile £226 £276 £240
90th Percentile £400 £549 £471
UK median daily rate £354 £335 £330
% change year-on-year +5.60% +1.52% -2.94%
Number of hourly rates quoted 8 6 0
England median hourly rate £16.00 £15.75 -
Median hourly rate % change year-on-year +1.59% - -
UK median hourly rate £16.00 £15.75 -
% change year-on-year +1.59% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 87,421 85,327 94,319
% of contract IT jobs with a recognized job title 94.74% 94.78% 95.06%
Number of daily rates quoted 58,646 56,201 61,003
England median daily rate £450 £425 £415
Median daily rate % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £263 £256 £250
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 2,544 2,910 3,601
England median hourly rate £18.10 £18.39 £18.50
Median hourly rate % change year-on-year -1.55% -0.61% +12.12%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.00 £46.25
UK median hourly rate £18.36 £18.00 £18.68
% change year-on-year +2.01% -3.64% +13.21%

Operational Support Analyst
Job Vacancy Trend in England

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Operational Support Analyst in England

Operational Support Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Operational Support Analyst in England.

Contractor daily rate trend for Operational Support Analyst in England

Operational Support Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Operational Support Analyst in England over the 6 months to 19 January 2018.

Contractor daily rate histogram for Operational Support Analyst in England

Operational Support Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Operational Support Analyst in England.

Contractor hourly rate trend for Operational Support Analyst in England

Operational Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operational Support Analyst within the England region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North of England +21 10 £400 +19.40% 2
Midlands - 7 £325 -
West Midlands - 6 £363 -
North East +39 5 £400 +19.40% 2
Yorkshire +14 5 - -
South East -16 4 £309 +52.59% 3
London -42 4 £383 -30.45% 2
East of England -8 1 - - 1
East Midlands - 1 £200 -
South West - 1 - -
Operational Support Analyst
UK

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 19 January 2018, Operational Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Operational Support Analyst in the job title.

1 12 (42.86%) Unix
1 12 (42.86%) HP
2 10 (35.71%) Remedy
3 8 (28.57%) ITIL
4 7 (25.00%) SQL
4 7 (25.00%) Service Management
4 7 (25.00%) Disaster Recovery
4 7 (25.00%) Analytical Skills
5 6 (21.43%) Proactive Monitoring
5 6 (21.43%) sed
5 6 (21.43%) Bash Shell
5 6 (21.43%) TimesTen
5 6 (21.43%) Comptel
5 6 (21.43%) Korn
5 6 (21.43%) Incident Management
5 6 (21.43%) AWK
5 6 (21.43%) Change Management
5 6 (21.43%) Validation
5 6 (21.43%) Oracle
5 6 (21.43%) Perl
5 6 (21.43%) VMS
5 6 (21.43%) BMC
6 5 (17.86%) Red Hat
6 5 (17.86%) MVS
6 5 (17.86%) Tivoli
6 5 (17.86%) Tivoli Workload Scheduler
6 5 (17.86%) Tivoli Monitoring
6 5 (17.86%) C
6 5 (17.86%) Windows
6 5 (17.86%) AIX

Operational Support Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) JBoss
1 1 (3.57%) Tomcat
Applications
1 2 (7.14%) Microsoft Office
Business Applications
1 1 (3.57%) NetSuite
Cloud Services
1 5 (17.86%) IaaS
1 5 (17.86%) PaaS
1 5 (17.86%) SaaS
Communications & Networking
1 3 (10.71%) TETRA
2 1 (3.57%) FTP
2 1 (3.57%) SSL
2 1 (3.57%) Unified Communications
Database & Business Intelligence
1 6 (21.43%) TimesTen
2 1 (3.57%) Blockchain
2 1 (3.57%) NonStop SQL
General
1 4 (14.29%) Finance
2 3 (10.71%) Banking
3 1 (3.57%) Retail Banking
Libraries, Frameworks & Software Standards
1 5 (17.86%) ISPF
2 1 (3.57%) .NET
Miscellaneous
1 7 (25.00%) Analytical Skills
2 5 (17.86%) Management Information System
2 5 (17.86%) VSAM
3 4 (14.29%) Client/Server
3 4 (14.29%) Data Centre
4 1 (3.57%) AS400
4 1 (3.57%) Computer Science
4 1 (3.57%) Driving Licence
4 1 (3.57%) Mainframe
4 1 (3.57%) Mobile App
4 1 (3.57%) Social Media
4 1 (3.57%) Swaptions
4 1 (3.57%) Tandem
4 1 (3.57%) User Experience
Operating Systems
1 12 (42.86%) Unix
2 6 (21.43%) VMS
3 5 (17.86%) AIX
3 5 (17.86%) HPUX
3 5 (17.86%) Linux
3 5 (17.86%) MVS
3 5 (17.86%) Red Hat Enterprise Linux
3 5 (17.86%) Solaris
3 5 (17.86%) VME
3 5 (17.86%) Windows
3 5 (17.86%) Windows 2000 Server
3 5 (17.86%) Windows Server
Processes & Methodologies
1 8 (28.57%) ITIL
2 7 (25.00%) Disaster Recovery
2 7 (25.00%) Service Management
3 6 (21.43%) Change Management
3 6 (21.43%) Incident Management
3 6 (21.43%) Proactive Monitoring
3 6 (21.43%) Validation
4 5 (17.86%) Data Management
4 5 (17.86%) ITIL V3
4 5 (17.86%) Open Source
5 4 (14.29%) Data Centre Operations
6 1 (3.57%) Data Loss Prevention
6 1 (3.57%) Data Protection
6 1 (3.57%) Desktop Virtualisation
6 1 (3.57%) Performance Tuning
6 1 (3.57%) Product Management
6 1 (3.57%) Release Management
6 1 (3.57%) Stakeholder Management
6 1 (3.57%) Statistics
6 1 (3.57%) Ticket Management
Programming Languages
1 7 (25.00%) SQL
2 6 (21.43%) AWK
2 6 (21.43%) Bash Shell
2 6 (21.43%) Korn
2 6 (21.43%) Perl
2 6 (21.43%) sed
3 5 (17.86%) C
3 5 (17.86%) JCL
3 5 (17.86%) PowerShell
3 5 (17.86%) Shell Script
4 2 (7.14%) Java
5 1 (3.57%) C#
5 1 (3.57%) RPG
Qualifications
1 4 (14.29%) Security Cleared
2 3 (10.71%) SC Cleared
3 1 (3.57%) Degree
Quality Assurance & Compliance
1 1 (3.57%) Dodd-Frank
1 1 (3.57%) EMIR
1 1 (3.57%) MiFID
1 1 (3.57%) SLA
System Software
1 5 (17.86%) Job Entry Subsystem
1 5 (17.86%) RACF
1 5 (17.86%) Tivoli Workload Scheduler
Systems Management
1 5 (17.86%) Tivoli
1 5 (17.86%) Tivoli Monitoring
2 1 (3.57%) BMC PATROL
2 1 (3.57%) Control-M
Vendors
1 12 (42.86%) HP
2 10 (35.71%) Remedy
3 6 (21.43%) BMC
3 6 (21.43%) Comptel
3 6 (21.43%) Oracle
4 5 (17.86%) Red Hat
4 5 (17.86%) ServiceNow
5 4 (14.29%) Concur
6 1 (3.57%) IBM
6 1 (3.57%) Microsoft
6 1 (3.57%) QAD
6 1 (3.57%) SAP
6 1 (3.57%) Unisys