Period
to 26 July 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 26 July 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
UK > England
6 months to
26 Jul 2021
Same period 2020 Same period 2019
Rank 420 397 422
Rank change year-on-year -23 +25 +1
Contract jobs citing ITIL Certification 282 150 482
As % of all contract jobs advertised in England 0.50% 0.45% 0.57%
As % of the Qualifications category 2.54% 1.86% 2.99%
Number of daily rates quoted 203 94 301
10th Percentile £244 £172 £143
25th Percentile £347 £306 £263
Median daily rate (50th Percentile) £438 £425 £400
Median % change year-on-year +2.94% +6.25% -5.88%
75th Percentile £519 £500 £503
90th Percentile £575 £571 £575
UK median daily rate £425 £425 £400
% change year-on-year - +6.25% -5.88%
Number of hourly rates quoted 14 1 9
10th Percentile £13.95 " £13.80
25th Percentile £16.25 £27.50 £17.50
Median hourly rate £21.05 £28.00 £19.64
Median % change year-on-year -24.82% +42.57% +22.75%
75th Percentile £24.76 £28.50 £22.93
90th Percentile £59.59 " £23.80
UK median hourly rate £21.05 £28.00 £19.64
% change year-on-year -24.82% +42.57% +22.75%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 11,108 8,082 16,147
As % of all contract IT jobs advertised in England 19.65% 24.21% 19.17%
Number of daily rates quoted 7,121 5,384 10,174
10th Percentile £306 £300 £269
25th Percentile £401 £400 £368
Median daily rate (50th Percentile) £500 £482 £475
Median % change year-on-year +3.84% +1.37% +5.56%
75th Percentile £594 £575 £575
90th Percentile £676 £650 £650
UK median daily rate £500 £475 £475
% change year-on-year +5.26% - +5.56%
Number of hourly rates quoted 571 270 662
10th Percentile £12.50 £15.25 £12.32
25th Percentile £16.25 £19.00 £17.50
Median hourly rate £31.00 £31.39 £34.00
Median % change year-on-year -1.24% -7.68% +51.11%
75th Percentile £52.50 £48.75 £48.75
90th Percentile £63.75 £60.00 £57.50
UK median hourly rate £29.00 £31.39 £35.07
% change year-on-year -7.61% -10.48% +59.39%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 26 July 2021.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL Certification in England over the 6 months to 26 July 2021.

Hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 26 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -82 108 £425 - 20
South East -4 56 £466 +9.71% 19
North of England -11 56 £425 +8.63% 40
North West -7 43 £446 +27.29% 25
South West +3 24 £450 +2.86% 6
Midlands -37 15 £475 +33.33% 18
East of England -7 13 £460 +21.05% 4
Yorkshire -15 10 £400 -27.27% 13
West Midlands -37 9 £475 +11.76% 14
East Midlands -13 6 £453 +57.39% 4
North East - 3 £313 - 2
ITIL Certification
UK

For the 6 months to 26 July 2021, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 282 (100.00%) ITIL
2 100 (35.46%) Social Skills
3 82 (29.08%) Service Management
4 75 (26.60%) Microsoft
5 68 (24.11%) ITSM
6 65 (23.05%) Windows
7 63 (22.34%) ServiceNow
8 61 (21.63%) Service Delivery
9 55 (19.50%) Active Directory
10 54 (19.15%) Microsoft 365
11 47 (16.67%) Agile Software Development
12 45 (15.96%) Finance
12 45 (15.96%) Azure
13 40 (14.18%) Project Management
14 38 (13.48%) Security Cleared
15 35 (12.41%) Analytical Skills
16 34 (12.06%) Project Delivery
16 34 (12.06%) Windows Server
17 33 (11.70%) Degree
18 31 (10.99%) SLA
18 31 (10.99%) Change Management
19 30 (10.64%) Public Sector
20 28 (9.93%) Linux
20 28 (9.93%) AWS
21 26 (9.22%) Migration
22 25 (8.87%) VMware
23 24 (8.51%) Stakeholder Management
23 24 (8.51%) Incident Management
23 24 (8.51%) Service Design
24 23 (8.16%) Problem-Solving

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (7.45%) SharePoint
2 10 (3.55%) IIS
3 8 (2.84%) Documentum
3 8 (2.84%) Tomcat
4 7 (2.48%) Apache
5 6 (2.13%) Confluence
6 5 (1.77%) WebLogic
7 4 (1.42%) MS Exchange
7 4 (1.42%) WebSphere
8 2 (0.71%) CMS
8 2 (0.71%) Headless CMS
8 2 (0.71%) Skype for Business
Applications
1 19 (6.74%) Microsoft Excel
2 14 (4.96%) Microsoft Office
3 12 (4.26%) Microsoft PowerPoint
3 12 (4.26%) MS Visio
4 6 (2.13%) Microsoft Project
Business Applications
1 1 (0.35%) Remedy ITSM
Cloud Services
1 54 (19.15%) Microsoft 365
2 45 (15.96%) Azure
3 28 (9.93%) AWS
4 10 (3.55%) Power Platform
5 8 (2.84%) Azure Stack
6 5 (1.77%) IaaS
6 5 (1.77%) Kong
6 5 (1.77%) PaaS
7 4 (1.42%) OneDrive
8 3 (1.06%) Azure Active Directory
9 2 (0.71%) Mimecast
9 2 (0.71%) SaaS
9 2 (0.71%) Veeva
10 1 (0.35%) Amazon S3
10 1 (0.35%) AWS CloudFormation
10 1 (0.35%) Google Workspace
Communications & Networking
1 22 (7.80%) DNS
2 17 (6.03%) Firewall
3 12 (4.26%) TCP/IP
4 11 (3.90%) DHCP
5 8 (2.84%) HTTP
5 8 (2.84%) SAN
6 7 (2.48%) LAN
6 7 (2.48%) SSL
6 7 (2.48%) Wi-Fi
7 6 (2.13%) Network Security
7 6 (2.13%) Wireless
8 5 (1.77%) Cisco IOS
8 5 (1.77%) FTP
8 5 (1.77%) PuTTY
8 5 (1.77%) SMTP
8 5 (1.77%) SSH
8 5 (1.77%) Telnet
8 5 (1.77%) VPN
8 5 (1.77%) WinSCP
9 3 (1.06%) Skype
Database & Business Intelligence
1 12 (4.26%) MySQL
2 10 (3.55%) Power BI
3 8 (2.84%) Data Warehouse
3 8 (2.84%) SQL Server
4 6 (2.13%) DB2
5 5 (1.77%) SQL Server 2008
6 3 (1.06%) Tableau
7 2 (0.71%) MariaDB
7 2 (0.71%) MongoDB
7 2 (0.71%) PostgreSQL
8 1 (0.35%) Amazon RDS
8 1 (0.35%) Oracle Database
8 1 (0.35%) SQL Server Reporting Services
Development Applications
1 16 (5.67%) JIRA
2 4 (1.42%) Jenkins
3 3 (1.06%) Atlassian Bamboo
3 3 (1.06%) Visual Studio Team System
4 2 (0.71%) RStudio
5 1 (0.35%) Git (software)
5 1 (0.35%) InstallShield
5 1 (0.35%) MSI
General
1 100 (35.46%) Social Skills
2 45 (15.96%) Finance
3 35 (12.41%) Analytical Skills
4 30 (10.64%) Public Sector
5 16 (5.67%) Retail
6 15 (5.32%) Legal
7 10 (3.55%) Banking
8 9 (3.19%) Local Government
9 7 (2.48%) Influencing Skills
9 7 (2.48%) Presentation Skills
10 6 (2.13%) Organisational Skills
10 6 (2.13%) Telecoms
11 5 (1.77%) Billing
11 5 (1.77%) Marketing
12 4 (1.42%) Automotive
12 4 (1.42%) Law
13 3 (1.06%) Electronics
13 3 (1.06%) Military
14 2 (0.71%) Manufacturing
14 2 (0.71%) Pharmaceutical
Job Titles
1 49 (17.38%) Service Manager
2 44 (15.60%) Analyst
3 21 (7.45%) Transition Manager
4 20 (7.09%) Consultant
5 19 (6.74%) Developer
6 18 (6.38%) ServiceNow Developer
7 16 (5.67%) Delivery Manager
7 16 (5.67%) Designer
8 15 (5.32%) Service Transition Manager
8 15 (5.32%) Support Engineer
9 14 (4.96%) Service Analyst
10 13 (4.61%) Applications Support
10 13 (4.61%) Service Delivery Manager
11 12 (4.26%) IT Manager
11 12 (4.26%) ITIL Manager
11 12 (4.26%) Service Desk Analyst
12 10 (3.55%) Change Manager
12 10 (3.55%) IT Support
13 9 (3.19%) Business Analyst
13 9 (3.19%) Desktop Support
Libraries, Frameworks & Software Standards
1 17 (6.03%) HTML
2 11 (3.90%) CSS
3 9 (3.19%) AngularJS
4 8 (2.84%) REST
5 6 (2.13%) .NET
5 6 (2.13%) JSON
6 5 (1.77%) HTML5
6 5 (1.77%) JMS
6 5 (1.77%) LAMP
6 5 (1.77%) SOAP
6 5 (1.77%) XML
6 5 (1.77%) XML-RPC
7 4 (1.42%) Kafka
7 4 (1.42%) LDAP
7 4 (1.42%) SonicMQ
7 4 (1.42%) WebSphere MQ
8 3 (1.06%) Web Services
9 2 (0.71%) 802.1X
10 1 (0.35%) Ajax
10 1 (0.35%) Middleware
Miscellaneous
1 20 (7.09%) Management Information System
2 12 (4.26%) Self-Motivation
3 7 (2.48%) CMDB
4 6 (2.13%) Data Centre
4 6 (2.13%) iPad
4 6 (2.13%) iSeries
4 6 (2.13%) Wiki
5 5 (1.77%) Digital Signage
5 5 (1.77%) EPoS
5 5 (1.77%) NHS
5 5 (1.77%) PKI
6 4 (1.42%) Data Protection Act
6 4 (1.42%) Hybrid Cloud
6 4 (1.42%) PMI
6 4 (1.42%) User Experience
7 3 (1.06%) Enterprise Software
7 3 (1.06%) Life Science
7 3 (1.06%) Renewable Energy
8 2 (0.71%) Replication
9 1 (0.35%) Tandem
Operating Systems
1 65 (23.05%) Windows
2 34 (12.06%) Windows Server
3 28 (9.93%) Linux
4 17 (6.03%) Windows 10
5 9 (3.19%) Windows 7
6 7 (2.48%) Windows Server 2008
7 6 (2.13%) Windows Server 2012
7 6 (2.13%) Windows Vista
8 4 (1.42%) AIX
8 4 (1.42%) HPUX
8 4 (1.42%) OpenVMS
8 4 (1.42%) Solaris
9 2 (0.71%) Apple iOS
9 2 (0.71%) Red Hat Enterprise Linux
9 2 (0.71%) Unix
9 2 (0.71%) Windows Server 2016
10 1 (0.35%) Android
10 1 (0.35%) Mac OS
10 1 (0.35%) Mac OS X
Processes & Methodologies
1 282 (100.00%) ITIL
2 82 (29.08%) Service Management
3 68 (24.11%) ITSM
4 61 (21.63%) Service Delivery
5 47 (16.67%) Agile Software Development
6 40 (14.18%) Project Management
7 34 (12.06%) Project Delivery
8 31 (10.99%) Change Management
9 26 (9.22%) Migration
10 24 (8.51%) Incident Management
10 24 (8.51%) Service Design
10 24 (8.51%) Stakeholder Management
11 23 (8.16%) Problem-Solving
12 22 (7.80%) Configuration Management
12 22 (7.80%) PRINCE2
13 20 (7.09%) Continuous Improvement
14 19 (6.74%) Business Analysis
15 18 (6.38%) Customer Requirements
16 17 (6.03%) Computer Science
16 17 (6.03%) Problem Management
Programming Languages
1 23 (8.16%) SQL
2 20 (7.09%) JavaScript
3 11 (3.90%) PowerShell
4 10 (3.55%) Java
5 8 (2.84%) Python
5 8 (2.84%) VBScript
6 6 (2.13%) Shell Script
7 3 (1.06%) C
7 3 (1.06%) VB
8 2 (0.71%) Bash Shell
9 1 (0.35%) T-SQL
Qualifications
1 38 (13.48%) Security Cleared
2 33 (11.70%) Degree
3 20 (7.09%) SC Cleared
4 19 (6.74%) Microsoft Certification
5 11 (3.90%) DV Cleared
6 10 (3.55%) Computer Science Degree
7 9 (3.19%) MCSE
8 8 (2.84%) BPSS Clearance
8 8 (2.84%) VCP6
9 7 (2.48%) Citrix Certification
10 6 (2.13%) AWS Certification
10 6 (2.13%) Cisco Certification
10 6 (2.13%) CISSP
11 5 (1.77%) DBS Check
11 5 (1.77%) PMI Certification
11 5 (1.77%) TOGAF Certification
12 4 (1.42%) CCNA
12 4 (1.42%) CCNP
12 4 (1.42%) CISM
12 4 (1.42%) MCITP
Quality Assurance & Compliance
1 31 (10.99%) SLA
2 13 (4.61%) PMO
3 9 (3.19%) ISO/IEC 27001
4 6 (2.13%) Disclosure Scotland
5 5 (1.77%) QA
6 3 (1.06%) COBIT
6 3 (1.06%) GDPR
7 2 (0.71%) ISO/IEC 20000
7 2 (0.71%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 2 (0.71%) P3O
8 1 (0.35%) Data Quality
System Software
1 55 (19.50%) Active Directory
2 21 (7.45%) VMware Infrastructure
3 10 (3.55%) Virtual Servers
4 6 (2.13%) VMware Workstation
5 5 (1.77%) Hyper-V
5 5 (1.77%) Microsoft Virtual Server
6 3 (1.06%) Microsoft App-V
7 2 (0.71%) VirtualBox
7 2 (0.71%) vSphere
8 1 (0.35%) vCloud
8 1 (0.35%) Virtual Desktop
8 1 (0.35%) VMware ESXi
8 1 (0.35%) VMware NSX
8 1 (0.35%) XenApp
8 1 (0.35%) XenDesktop
Systems Management
1 13 (4.61%) SCCM
2 6 (2.13%) AirWatch
2 6 (2.13%) Nagios
3 4 (1.42%) Tivoli
4 3 (1.06%) WSUS
5 2 (0.71%) Nessus
5 2 (0.71%) Puppet
5 2 (0.71%) SCOM
6 1 (0.35%) Ansible
6 1 (0.35%) Cisco CUCM
6 1 (0.35%) HP Operations Orchestration
6 1 (0.35%) NetBackup
6 1 (0.35%) OpenView Configuration Management
6 1 (0.35%) OPNET
6 1 (0.35%) Opscode Chef
6 1 (0.35%) Packer
6 1 (0.35%) Systems Management Server (SMS)
6 1 (0.35%) Terraform
6 1 (0.35%) vRealize
6 1 (0.35%) vRealize Orchestrator
Vendors
1 75 (26.60%) Microsoft
2 63 (22.34%) ServiceNow
3 25 (8.87%) VMware
4 17 (6.03%) Cisco
5 12 (4.26%) Citrix
6 9 (3.19%) IBM
7 8 (2.84%) HP
8 6 (2.13%) AppDynamics
8 6 (2.13%) Centrify
8 6 (2.13%) CheckPoint
8 6 (2.13%) Oracle
9 5 (1.77%) Adyen
9 5 (1.77%) BMC
9 5 (1.77%) Meraki
10 4 (1.42%) 3PAR
10 4 (1.42%) Atlassian
10 4 (1.42%) Dell
10 4 (1.42%) EMC
10 4 (1.42%) PlateSpin
10 4 (1.42%) VirtaMove