Period
to 12 April 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 12 April 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
UK > England
6 months to
12 Apr 2021
Same period 2020 Same period 2019
Rank 392 420 406
Rank change year-on-year +28 -14 0
Contract jobs citing ITIL Certification 178 249 534
As % of all contract jobs advertised in England 0.43% 0.46% 0.61%
As % of the Qualifications category 1.97% 2.09% 3.09%
Number of daily rates quoted 111 162 369
10th Percentile £256 £156 £145
25th Percentile £338 £228 £258
Median daily rate (50th Percentile) £445 £400 £413
Median % change year-on-year +11.25% -3.03% +3.13%
75th Percentile £517 £475 £519
90th Percentile £575 £574 £588
UK median daily rate £421 £400 £400
% change year-on-year +5.25% - +4.58%
Number of hourly rates quoted 16 3 13
Median hourly rate £21.05 £20.50 £16.50
Median % change year-on-year +2.68% +24.24% -5.34%
UK median hourly rate £21.05 £20.50 £16.50
% change year-on-year +2.68% +24.24% -5.34%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 9,054 11,915 17,260
As % of all contract IT jobs advertised in England 21.80% 22.23% 19.56%
Number of daily rates quoted 5,832 7,757 10,824
10th Percentile £300 £263 £263
25th Percentile £400 £375 £363
Median daily rate (50th Percentile) £480 £475 £465
Median % change year-on-year +1.05% +2.15% +3.33%
75th Percentile £575 £575 £563
90th Percentile £655 £650 £650
UK median daily rate £475 £475 £463
% change year-on-year - +2.70% +2.78%
Number of hourly rates quoted 480 438 698
10th Percentile £15.00 £14.50 £12.47
25th Percentile £20.25 £17.50 £16.25
Median hourly rate £39.34 £27.50 £27.50
Median % change year-on-year +43.04% - +27.91%
75th Percentile £50.00 £48.75 £46.00
90th Percentile £61.25 £56.25 £52.50
UK median hourly rate £40.00 £30.00 £28.42
% change year-on-year +33.33% +5.56% +32.19%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 12 April 2021.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL Certification in England over the 6 months to 12 April 2021.

Hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 12 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 71 £450 +12.50% 9
South East +69 39 £488 +21.88% 11
South West +68 22 £400 +34.45% 5
North of England +30 21 £388 -4.62% 15
North West +3 15 £426 +11.74% 6
Midlands +23 10 £475 +34.28% 13
East of England +28 9 £350 -7.28% 2
Yorkshire +35 6 £275 -45.00% 6
East Midlands +24 5 £429 +49.13% 4
West Midlands +13 5 £475 +11.76% 9
ITIL Certification
UK

For the 6 months to 12 April 2021, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 178 (100.00%) ITIL
2 46 (25.84%) Microsoft
2 46 (25.84%) Security Cleared
3 42 (23.60%) Microsoft 365
4 41 (23.03%) Service Management
5 36 (20.22%) Windows
6 35 (19.66%) Azure
7 32 (17.98%) Active Directory
8 31 (17.42%) Finance
9 29 (16.29%) ITSM
10 27 (15.17%) SC Cleared
11 26 (14.61%) Service Delivery
12 25 (14.04%) Change Management
12 25 (14.04%) Project Management
12 25 (14.04%) Windows Server
13 23 (12.92%) SLA
14 22 (12.36%) Service Design
15 21 (11.80%) Analytical Skills
16 19 (10.67%) Project Delivery
17 18 (10.11%) Agile Software Development
17 18 (10.11%) Degree
18 17 (9.55%) Problem Management
19 16 (8.99%) Migration
19 16 (8.99%) Stakeholder Management
19 16 (8.99%) Microsoft Certification
19 16 (8.99%) SQL
19 16 (8.99%) Acceptance Criteria
19 16 (8.99%) AWS
20 15 (8.43%) VMware
20 15 (8.43%) Business Analysis

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (7.30%) SharePoint
2 4 (2.25%) IIS
3 3 (1.69%) MS Exchange
4 2 (1.12%) Documentum
4 2 (1.12%) Exchange Server 2010
4 2 (1.12%) Skype for Business
5 1 (0.56%) Blackberry Enterprise Server
5 1 (0.56%) Exchange Server 2013
5 1 (0.56%) Tomcat
Applications
1 9 (5.06%) Microsoft Excel
1 9 (5.06%) Microsoft PowerPoint
2 8 (4.49%) MS Visio
3 3 (1.69%) Microsoft Office
Cloud Services
1 42 (23.60%) Microsoft 365
2 35 (19.66%) Azure
3 16 (8.99%) AWS
4 6 (3.37%) Power Platform
5 5 (2.81%) Azure Stack
6 4 (2.25%) OneDrive
7 2 (1.12%) Veeva
8 1 (0.56%) Amazon S3
8 1 (0.56%) Azure Active Directory
8 1 (0.56%) GCP
8 1 (0.56%) SaaS
Communications & Networking
1 12 (6.74%) DNS
2 8 (4.49%) Firewall
3 7 (3.93%) Network Security
4 6 (3.37%) VPN
5 5 (2.81%) LAN
6 4 (2.25%) Cisco ASA
6 4 (2.25%) DHCP
6 4 (2.25%) HTTP
6 4 (2.25%) HTTPS
6 4 (2.25%) Skype
6 4 (2.25%) VoIP
7 3 (1.69%) Internet
7 3 (1.69%) IPv4
7 3 (1.69%) NetScaler
7 3 (1.69%) SAN
7 3 (1.69%) WAN
8 2 (1.12%) Cisco ISE
8 2 (1.12%) TCP/IP
8 2 (1.12%) Wireless
8 2 (1.12%) WLAN
Database & Business Intelligence
1 9 (5.06%) Data Warehouse
2 6 (3.37%) DB2
2 6 (3.37%) Power BI
3 5 (2.81%) SQL Server
4 3 (1.69%) Tableau
5 2 (1.12%) Amazon RDS
6 1 (0.56%) Cosmos DB
6 1 (0.56%) Oracle Database
Development Applications
1 7 (3.93%) JIRA
2 3 (1.69%) Atlassian Bamboo
2 3 (1.69%) Jenkins
3 2 (1.12%) RStudio
General
1 31 (17.42%) Finance
2 13 (7.30%) Legal
2 13 (7.30%) Local Government
3 5 (2.81%) Public Sector
3 5 (2.81%) Telecoms
4 3 (1.69%) Billing
4 3 (1.69%) Law
5 2 (1.12%) Automotive
5 2 (1.12%) Banking
5 2 (1.12%) Pharmaceutical
5 2 (1.12%) Retail
6 1 (0.56%) Czech Language
6 1 (0.56%) Games
6 1 (0.56%) German Language
6 1 (0.56%) Military
Job Titles
1 28 (15.73%) Analyst
1 28 (15.73%) Service Manager
2 20 (11.24%) Support Engineer
3 15 (8.43%) Transition Manager
4 14 (7.87%) Architect
4 14 (7.87%) Desktop Support
5 13 (7.30%) Desktop Engineer
5 13 (7.30%) Desktop Support Engineer
6 12 (6.74%) Service Architect
7 10 (5.62%) Business Systems Analyst
7 10 (5.62%) Service Analyst
7 10 (5.62%) Service Transition Manager
7 10 (5.62%) SQL Analyst
7 10 (5.62%) Systems Analyst
8 9 (5.06%) Consultant
8 9 (5.06%) Project Manager
8 9 (5.06%) Service Desk Manager
9 8 (4.49%) Administrator
9 8 (4.49%) Delivery Manager
10 6 (3.37%) Solutions Designer
Libraries, Frameworks & Software Standards
1 4 (2.25%) LDAP
2 2 (1.12%) 802.1X
2 2 (1.12%) HTML
3 1 (0.56%) .NET
3 1 (0.56%) Ajax
3 1 (0.56%) CSS
3 1 (0.56%) JSON
3 1 (0.56%) Middleware
3 1 (0.56%) OAuth
3 1 (0.56%) OpenID
3 1 (0.56%) SailPoint
3 1 (0.56%) SAML
3 1 (0.56%) Windows SharePoint Services
Miscellaneous
1 21 (11.80%) Analytical Skills
2 7 (3.93%) Self-Motivation
3 6 (3.37%) iSeries
3 6 (3.37%) Management Information System
4 4 (2.25%) Reinsurance
5 3 (1.69%) Data Centre
5 3 (1.69%) PKI
5 3 (1.69%) User Experience
6 2 (1.12%) CESG
6 2 (1.12%) Enterprise Software
6 2 (1.12%) Fat Client
6 2 (1.12%) NHS
6 2 (1.12%) Public Cloud
6 2 (1.12%) Replication
6 2 (1.12%) Thin Client
7 1 (0.56%) Driving Licence
7 1 (0.56%) Greenfield Project
7 1 (0.56%) HP StoreVirtual
7 1 (0.56%) PMI
7 1 (0.56%) Wiki
Operating Systems
1 36 (20.22%) Windows
2 25 (14.04%) Windows Server
3 11 (6.18%) Linux
4 8 (4.49%) Windows 10
4 8 (4.49%) Windows Server 2008
5 3 (1.69%) Windows Server 2016
6 2 (1.12%) Red Hat Enterprise Linux
6 2 (1.12%) Unix
6 2 (1.12%) Windows Server 2012
6 2 (1.12%) Windows Vista
7 1 (0.56%) AIX
7 1 (0.56%) Mac OS X
7 1 (0.56%) Oracle Linux
7 1 (0.56%) SUSE Linux Enterprise Server
7 1 (0.56%) Windows 7
7 1 (0.56%) Windows Server 2019
7 1 (0.56%) zOS
Processes & Methodologies
1 178 (100.00%) ITIL
2 41 (23.03%) Service Management
3 29 (16.29%) ITSM
4 26 (14.61%) Service Delivery
5 25 (14.04%) Change Management
5 25 (14.04%) Project Management
6 22 (12.36%) Service Design
7 19 (10.67%) Project Delivery
8 18 (10.11%) Agile Software Development
9 17 (9.55%) Problem Management
10 16 (8.99%) Acceptance Criteria
10 16 (8.99%) Migration
10 16 (8.99%) Stakeholder Management
11 15 (8.43%) Business Analysis
12 14 (7.87%) Computer Science
12 14 (7.87%) PRINCE2
13 13 (7.30%) Incident Management
13 13 (7.30%) Proactive Monitoring
13 13 (7.30%) Problem-Solving
14 12 (6.74%) DevOps
Programming Languages
1 16 (8.99%) SQL
2 6 (3.37%) PowerShell
3 4 (2.25%) Python
4 3 (1.69%) VB
4 3 (1.69%) VBScript
5 2 (1.12%) Bash Shell
5 2 (1.12%) JavaScript
6 1 (0.56%) C
6 1 (0.56%) COBOL
6 1 (0.56%) Perl
6 1 (0.56%) Shell Script
Qualifications
1 46 (25.84%) Security Cleared
2 27 (15.17%) SC Cleared
3 18 (10.11%) Degree
4 16 (8.99%) Microsoft Certification
5 13 (7.30%) Computer Science Degree
6 12 (6.74%) DBS Check
7 6 (3.37%) Cisco Certification
7 6 (3.37%) CISSP
7 6 (3.37%) Citrix Certification
7 6 (3.37%) MCITP
8 5 (2.81%) AWS Certification
8 5 (2.81%) CISM
8 5 (2.81%) MCSE
8 5 (2.81%) VCP6
9 4 (2.25%) CCNP
9 4 (2.25%) DV Cleared
10 3 (1.69%) CCNA
10 3 (1.69%) PMI Certification
10 3 (1.69%) PMP
10 3 (1.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (12.92%) SLA
2 13 (7.30%) Disclosure Scotland
3 9 (5.06%) ISO/IEC 27001
4 6 (3.37%) QA
5 4 (2.25%) Data Quality
5 4 (2.25%) Government Security Classifications
5 4 (2.25%) PMO
6 3 (1.69%) HMG Security Policy Framework
7 2 (1.12%) GDPR
7 2 (1.12%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.56%) Cyber Essentials
8 1 (0.56%) ISO/IEC 20000
8 1 (0.56%) Sarbanes-Oxley
System Software
1 32 (17.98%) Active Directory
2 12 (6.74%) VMware Infrastructure
3 7 (3.93%) Hyper-V
4 4 (2.25%) Microsoft Virtual Server
4 4 (2.25%) Virtual Machines
4 4 (2.25%) Virtual Servers
5 3 (1.69%) Microsoft App-V
5 3 (1.69%) VMware ESXi
6 2 (1.12%) Firmware
6 2 (1.12%) vSphere
7 1 (0.56%) BitLocker
7 1 (0.56%) Docker
7 1 (0.56%) NFS
7 1 (0.56%) Virtual Desktop
7 1 (0.56%) VMware Workstation
7 1 (0.56%) XenApp
Systems Management
1 8 (4.49%) SCCM
2 5 (2.81%) WSUS
3 2 (1.12%) McAfee ePO
3 2 (1.12%) Microsoft Intune
3 2 (1.12%) Nessus
3 2 (1.12%) NetBackup
3 2 (1.12%) OpenView Configuration Management
3 2 (1.12%) Opscode Chef
3 2 (1.12%) Puppet
4 1 (0.56%) Ansible
4 1 (0.56%) Backup Exec
4 1 (0.56%) Microsoft Data Protection Manager
4 1 (0.56%) Nagios
4 1 (0.56%) Norton AntiVirus
4 1 (0.56%) SCOM
4 1 (0.56%) Single Sign-On
4 1 (0.56%) SolarWinds Orion
Vendors
1 46 (25.84%) Microsoft
2 15 (8.43%) VMware
3 13 (7.30%) Cisco
4 12 (6.74%) ServiceNow
5 10 (5.62%) Citrix
6 6 (3.37%) HP
7 5 (2.81%) Dell
8 4 (2.25%) Centrify
8 4 (2.25%) CheckPoint
9 3 (1.69%) CA
9 3 (1.69%) McAfee
9 3 (1.69%) SolarWinds
10 2 (1.12%) Apple
10 2 (1.12%) Google
10 2 (1.12%) Ivanti
10 2 (1.12%) Oracle
10 2 (1.12%) Salesforce.com
10 2 (1.12%) Sophos
10 2 (1.12%) Symantec
10 2 (1.12%) Veeam