Period
to 17 August 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 407 360 311
Rank change year-on-year -47 -49 -14
Contract jobs citing ITIL Certification 539 574 828
As % of all contract IT jobs advertised in England 0.57% 0.65% 0.82%
As % of the Qualifications category 3.07% 3.33% 3.89%
Number of daily rates quoted 335 393 528
England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +9.59%
10th Percentile £188 £185 £225
90th Percentile £575 £549 £575
UK median daily rate £425 £400 £393
% change year-on-year +6.25% +1.91% +7.53%
Number of hourly rates quoted 39 17 39
England median hourly rate £16.00 £15.00 £17.00
Median hourly rate % change year-on-year +6.67% -11.76% -22.73%
10th Percentile £12.20 £11.78 £10.60
90th Percentile £40.47 £55.00 £42.45
UK median hourly rate £16.00 £15.00 £17.50
% change year-on-year +6.67% -14.29% -20.45%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17,575 17,257 21,273
As % of all contract IT jobs advertised in England 18.67% 19.56% 21.13%
Number of daily rates quoted 10,403 10,466 13,396
England median daily rate £450 £430 £415
Median daily rate % change year-on-year +4.77% +3.49% +3.75%
10th Percentile £250 £260 £250
90th Percentile £630 £600 £600
UK median daily rate £450 £425 £410
% change year-on-year +5.88% +3.66% +2.50%
Number of hourly rates quoted 843 862 698
England median hourly rate £22.50 £28.75 £26.79
Median hourly rate % change year-on-year -21.74% +7.33% +16.47%
10th Percentile £13.00 £12.00 £12.25
90th Percentile £50.08 £50.45 £47.94
UK median hourly rate £22.75 £29.75 £27.80
% change year-on-year -23.53% +7.01% +17.05%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 17 August 2018.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 17 August 2018.

Contractor hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 266 £450 +11.73% 25
South East -31 94 £450 +5.88% 24
North of England -20 72 £425 +21.43% 26
Midlands +3 67 £345 +10.40% 18
North West -6 51 £425 +21.43% 11
West Midlands +4 49 £344 +3.77% 14
East of England -5 33 £378 +2.72% 14
East Midlands -16 18 £383 +33.04% 3
Yorkshire -22 18 £513 +42.36% 11
South West -31 11 £450 -5.26% 8
North East -9 3 £371 - 4
ITIL Certification
UK

For the 6 months to 17 August 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 539 (100.00%) ITIL
2 186 (34.51%) Service Management
3 133 (24.68%) Windows
4 124 (23.01%) Finance
5 111 (20.59%) Microsoft
6 100 (18.55%) ServiceNow
7 89 (16.51%) Agile Software Development
8 85 (15.77%) Service Delivery
9 82 (15.21%) ITSM
10 78 (14.47%) Active Directory
11 76 (14.10%) Project Management
12 72 (13.36%) Stakeholder Management
13 70 (12.99%) Change Management
13 70 (12.99%) Microsoft Office
14 66 (12.24%) PRINCE2
15 62 (11.50%) Cisco
16 59 (10.95%) Banking
17 57 (10.58%) Degree
18 52 (9.65%) Cisco Certification
19 51 (9.46%) Analytical Skills
20 48 (8.91%) VMware
21 46 (8.53%) Incident Management
21 46 (8.53%) Problem-Solving
22 43 (7.98%) CCNA
23 42 (7.79%) SLA
24 41 (7.61%) Security Cleared
25 40 (7.42%) Problem Management
25 40 (7.42%) Configuration Management
25 40 (7.42%) Windows Server
25 40 (7.42%) Office 365

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (5.94%) MS Exchange
2 19 (3.53%) SharePoint
3 17 (3.15%) IIS
4 16 (2.97%) Skype for Business
5 15 (2.78%) Exchange Server 2010
6 11 (2.04%) Exchange Server 2013
7 6 (1.11%) CMS
8 4 (0.74%) Blackberry Enterprise Server
9 3 (0.56%) Apache
10 2 (0.37%) IBM Notes
10 2 (0.37%) OpenStack
10 2 (0.37%) Oracle Application Server
10 2 (0.37%) SharePoint 2010
10 2 (0.37%) Tomcat
11 1 (0.19%) Confluence
11 1 (0.19%) Drupal
11 1 (0.19%) Exchange Server 2003
11 1 (0.19%) Oracle Workflow
11 1 (0.19%) SAS
11 1 (0.19%) WebSphere
Applications
1 70 (12.99%) Microsoft Office
2 9 (1.67%) MS Visio
3 8 (1.48%) Microsoft Excel
4 7 (1.30%) Microsoft PowerPoint
5 5 (0.93%) Microsoft Project
6 2 (0.37%) Spreadsheet
Business Applications
1 10 (1.86%) Remedy ITSM
2 2 (0.37%) Oracle Applications
2 2 (0.37%) SAP GTS
3 1 (0.19%) Maximo
3 1 (0.19%) Oracle EBS
3 1 (0.19%) Oracle Retail
3 1 (0.19%) Payment Gateway
3 1 (0.19%) SAP CO
3 1 (0.19%) SAP FI
3 1 (0.19%) SAP FI/CO
3 1 (0.19%) Unit4 Business World
Cloud Services
1 40 (7.42%) Office 365
2 22 (4.08%) Microsoft Azure
3 11 (2.04%) Amazon AWS
4 5 (0.93%) OneDrive
5 3 (0.56%) AWS CloudFormation
5 3 (0.56%) Cloud Computing
6 1 (0.19%) Azure Active Directory
6 1 (0.19%) Azure Data Factory
6 1 (0.19%) Azure Machine Learning
6 1 (0.19%) Data Lake Analytics
6 1 (0.19%) Dynamics 365
6 1 (0.19%) G Suite
6 1 (0.19%) OpenShift
6 1 (0.19%) SaaS
6 1 (0.19%) Sauce Labs
6 1 (0.19%) SuccessFactors
Communications & Networking
1 37 (6.86%) LAN
2 31 (5.75%) Firewall
2 31 (5.75%) WAN
3 20 (3.71%) VPN
4 18 (3.34%) VoIP
5 17 (3.15%) DNS
6 15 (2.78%) Skype
7 14 (2.60%) DHCP
7 14 (2.60%) SAN
8 13 (2.41%) Wi-Fi
9 12 (2.23%) Internet
9 12 (2.23%) TCP/IP
10 11 (2.04%) Network Security
11 7 (1.30%) OSPF
12 6 (1.11%) BGP
12 6 (1.11%) MPLS
13 5 (0.93%) Cisco Nexus
13 5 (0.93%) IP Telephony
13 5 (0.93%) WebEx
14 4 (0.74%) Cisco ASA
Database & Business Intelligence
1 20 (3.71%) SQL Server
2 12 (2.23%) Oracle Database
3 11 (2.04%) Oracle Database 11g
4 9 (1.67%) Oracle Database 12c
5 8 (1.48%) Oracle Exadata
6 7 (1.30%) Relational Database
7 4 (0.74%) Data Warehouse
7 4 (0.74%) SQL Server 2012
8 3 (0.56%) Data Mining
8 3 (0.56%) SQL Server 2008
9 2 (0.37%) DB2
9 2 (0.37%) MySQL
9 2 (0.37%) Oracle Database 10g
9 2 (0.37%) Pentaho
9 2 (0.37%) SQL Server 2005
10 1 (0.19%) Big Data
10 1 (0.19%) Hadoop
10 1 (0.19%) Redis
10 1 (0.19%) SAP Data Services
10 1 (0.19%) SAP HANA
Development Applications
1 32 (5.94%) JIRA
2 5 (0.93%) Git (software)
2 5 (0.93%) Visual Studio Team System
3 4 (0.74%) git-flow
3 4 (0.74%) GitLab
4 3 (0.56%) Cucumber
5 2 (0.37%) Jenkins
5 2 (0.37%) RStudio
5 2 (0.37%) Selenium
5 2 (0.37%) TestRail
5 2 (0.37%) Toad
5 2 (0.37%) Visual Studio
6 1 (0.19%) Bitbucket
6 1 (0.19%) HP UFT
6 1 (0.19%) JMeter
6 1 (0.19%) LoadRunner
6 1 (0.19%) Maven
6 1 (0.19%) MSI
General
1 124 (23.01%) Finance
2 59 (10.95%) Banking
3 29 (5.38%) Telecoms
4 22 (4.08%) Legal
5 13 (2.41%) Pharmaceutical
5 13 (2.41%) Retail Banking
6 9 (1.67%) Investment Banking
7 8 (1.48%) Private Banking
8 7 (1.30%) Retail
9 5 (0.93%) Advertising
9 5 (0.93%) Law
9 5 (0.93%) Marketing
10 4 (0.74%) Front Office
11 3 (0.56%) Automotive
11 3 (0.56%) Financial Institution
11 3 (0.56%) Games
11 3 (0.56%) Publishing
12 2 (0.37%) Manufacturing
13 1 (0.19%) General Ledger
13 1 (0.19%) Local Government
Job Titles
1 103 (19.11%) Analyst
2 93 (17.25%) Service Manager
3 40 (7.42%) Project Manager
4 38 (7.05%) Service Analyst
5 32 (5.94%) ITIL Manager
6 29 (5.38%) Support Analyst
7 28 (5.19%) Incident Manager
8 27 (5.01%) IT Manager
9 26 (4.82%) Service Transition Manager
9 26 (4.82%) Transition Manager
10 23 (4.27%) Service Desk Analyst
11 21 (3.90%) Developer
12 20 (3.71%) Business Analyst
12 20 (3.71%) Delivery Manager
12 20 (3.71%) Services Delivery Manager
12 20 (3.71%) Support Engineer
13 19 (3.53%) Architect
14 18 (3.34%) 2nd Line Support
15 16 (2.97%) ServiceNow Developer
16 15 (2.78%) Applications Support
Libraries, Frameworks & Software Standards
1 22 (4.08%) HTML
1 22 (4.08%) Web Services
2 19 (3.53%) CSS
3 16 (2.97%) XML
4 13 (2.41%) REST
5 12 (2.23%) Ajax
5 12 (2.23%) XHTML
6 10 (1.86%) Middleware
7 6 (1.11%) AngularJS
7 6 (1.11%) Twitter Bootstrap
8 4 (0.74%) LAMP
8 4 (0.74%) SAML
9 3 (0.56%) HTML5
9 3 (0.56%) Oracle Fusion
9 3 (0.56%) SOAP
9 3 (0.56%) Velocity
10 2 (0.37%) Node.js
11 1 (0.19%) Kafka
11 1 (0.19%) OAuth2
11 1 (0.19%) SailPoint
Miscellaneous
1 51 (9.46%) Analytical Skills
2 36 (6.68%) Data Centre
3 25 (4.64%) CMDB
3 25 (4.64%) Management Information System
4 15 (2.78%) Computer Science
4 15 (2.78%) Self-Motivation
5 12 (2.23%) Driving Licence
6 10 (1.86%) Greenfield Project
6 10 (1.86%) PMI
7 7 (1.30%) Blackberry
7 7 (1.30%) iPhone
8 5 (0.93%) Enterprise Software
8 5 (0.93%) NHS
9 4 (0.74%) Mobile App
9 4 (0.74%) Smart Meter
9 4 (0.74%) User Experience
9 4 (0.74%) Virtual Team
10 3 (0.56%) iPad
10 3 (0.56%) Replication
11 2 (0.37%) Clustering
Operating Systems
1 133 (24.68%) Windows
2 40 (7.42%) Windows Server
3 36 (6.68%) Windows 7
4 35 (6.49%) Windows 10
5 33 (6.12%) Linux
6 28 (5.19%) Windows Server 2008
7 18 (3.34%) Windows Server 2012
8 14 (2.60%) Unix
9 12 (2.23%) SUSE
10 9 (1.67%) Red Hat Enterprise Linux
11 8 (1.48%) Mac OS
12 6 (1.11%) Android
12 6 (1.11%) Windows XP
13 3 (0.56%) Mac OS X
13 3 (0.56%) Windows 8
14 2 (0.37%) AIX
14 2 (0.37%) Apple iOS
14 2 (0.37%) Windows Server 2003
15 1 (0.19%) HPUX
15 1 (0.19%) Windows Vista
Processes & Methodologies
1 539 (100.00%) ITIL
2 186 (34.51%) Service Management
3 89 (16.51%) Agile Software Development
4 85 (15.77%) Service Delivery
5 82 (15.21%) ITSM
6 76 (14.10%) Project Management
7 72 (13.36%) Stakeholder Management
8 70 (12.99%) Change Management
9 66 (12.24%) PRINCE2
10 46 (8.53%) Incident Management
10 46 (8.53%) Problem-Solving
11 40 (7.42%) Configuration Management
11 40 (7.42%) Problem Management
12 35 (6.49%) Service Design
13 31 (5.75%) Disaster Recovery
14 29 (5.38%) Business Continuity
15 28 (5.19%) Migration
16 27 (5.01%) Asset Management
16 27 (5.01%) DevOps
16 27 (5.01%) Root Cause Analysis
Programming Languages
1 31 (5.75%) SQL
2 30 (5.57%) PowerShell
3 16 (2.97%) Java
4 13 (2.41%) JavaScript
5 10 (1.86%) C
6 6 (1.11%) C++
7 5 (0.93%) C#
8 4 (0.74%) PL/SQL
8 4 (0.74%) Python
9 3 (0.56%) Perl
9 3 (0.56%) Shell Script
10 2 (0.37%) Bash Shell
10 2 (0.37%) R
10 2 (0.37%) VBScript
11 1 (0.19%) ABAP
11 1 (0.19%) Ruby
11 1 (0.19%) sed
11 1 (0.19%) U-SQL
11 1 (0.19%) VB
11 1 (0.19%) VB.NET
Qualifications
1 57 (10.58%) Degree
2 52 (9.65%) Cisco Certification
3 43 (7.98%) CCNA
4 41 (7.61%) Security Cleared
5 38 (7.05%) SC Cleared
6 37 (6.86%) Microsoft Certification
7 30 (5.57%) MCSE
8 21 (3.90%) CCNP
9 16 (2.97%) PMI Certification
9 16 (2.97%) PRINCE2 Practitioner
10 12 (2.23%) MCP
11 11 (2.04%) Computer Science Degree
11 11 (2.04%) ISEB
11 11 (2.04%) PRINCE2 Certification
12 10 (1.86%) MCSA
13 9 (1.67%) CBAP
13 9 (1.67%) VMware Certified Professional (VCP)
14 6 (1.11%) DV Cleared
14 6 (1.11%) PMP
15 5 (0.93%) ISTQB
Quality Assurance & Compliance
1 42 (7.79%) SLA
2 11 (2.04%) Data Quality
3 8 (1.48%) ISO/IEC 20000
4 6 (1.11%) GDPR
5 5 (0.93%) QA
5 5 (0.93%) Sarbanes-Oxley
6 4 (0.74%) COBIT
7 3 (0.56%) ISO/IEC 27001
7 3 (0.56%) PMO
7 3 (0.56%) PSD2
8 1 (0.19%) Cyber Essentials
8 1 (0.19%) Cyber Essentials PLUS
8 1 (0.19%) Disclosure Scotland
8 1 (0.19%) ISO 22301
8 1 (0.19%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.19%) PCI DSS
System Software
1 78 (14.47%) Active Directory
2 37 (6.86%) VMware Infrastructure
3 14 (2.60%) VMware ESXi
4 12 (2.23%) Oracle RAC
5 10 (1.86%) XenApp
6 9 (1.67%) Hyper-V
7 4 (0.74%) BitLocker
7 4 (0.74%) VMware Workstation
8 3 (0.56%) Docker
8 3 (0.56%) XenDesktop
9 2 (0.37%) NFS
9 2 (0.37%) ProxySG
9 2 (0.37%) vCloud
9 2 (0.37%) Virtual Desktop
9 2 (0.37%) Virtual Servers
9 2 (0.37%) XenServer
10 1 (0.19%) Microsoft App-V
10 1 (0.19%) Terminal Server
10 1 (0.19%) Terminal Services
10 1 (0.19%) Xen
Systems Management
1 27 (5.01%) SCCM
2 10 (1.86%) SCOM
3 9 (1.67%) AirWatch
3 9 (1.67%) NetBackup
3 9 (1.67%) Single Sign-On
4 5 (0.93%) Ansible
5 4 (0.74%) Forefront Identity Manager
5 4 (0.74%) HP Quality Center
5 4 (0.74%) Opscode Chef
6 3 (0.56%) MAILsweeper
6 3 (0.56%) McAfee ePO
6 3 (0.56%) Microsoft Intune
6 3 (0.56%) Oracle Enterprise Manager
6 3 (0.56%) WSUS
7 2 (0.37%) Cisco CUCM
7 2 (0.37%) Nessus
7 2 (0.37%) Oracle RMAN
7 2 (0.37%) Oracle Statspack
7 2 (0.37%) Tivoli
7 2 (0.37%) Tivoli Storage Manager
Vendors
1 111 (20.59%) Microsoft
2 100 (18.55%) ServiceNow
3 62 (11.50%) Cisco
4 48 (8.91%) VMware
5 25 (4.64%) Citrix
5 25 (4.64%) Oracle
6 23 (4.27%) Remedy
7 18 (3.34%) HP
7 18 (3.34%) SAP
7 18 (3.34%) Snow
8 14 (2.60%) CheckPoint
8 14 (2.60%) IBM
9 11 (2.04%) Apple
9 11 (2.04%) NetApp
10 10 (1.86%) Veeam
11 9 (1.67%) Dell
11 9 (1.67%) Ivanti
12 8 (1.48%) CA
12 8 (1.48%) Fortinet
12 8 (1.48%) Red Hat