Period
to 28 May 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 28 May 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
UK > England
6 months to
28 May 2020
Same period 2019 Same period 2018
Rank 398 411 396
Rank change year-on-year +13 -15 +8
Contract jobs citing ITIL Certification 185 482 571
As % of all contract jobs advertised in England 0.44% 0.58% 0.62%
As % of the Qualifications category 1.89% 3.04% 3.25%
Number of daily rates quoted 111 327 366
Median daily rate £400 £420 £425
Median daily rate % change year-on-year -4.76% -1.18% +6.25%
10th Percentile £163 £143 £158
90th Percentile £563 £588 £556
UK median daily rate £400 £400 £411
% change year-on-year - -2.74% +2.81%
Number of hourly rates quoted 3 12 31
Median hourly rate £20.50 £16.50 £16.50
Median hourly rate % change year-on-year +24.24% - +15.79%
10th Percentile £20.25 £14.14 £12.20
90th Percentile £32.15 £20.68 £33.75
UK median hourly rate £27.75 £16.50 £17.22
% change year-on-year +68.18% -4.15% +14.77%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 9,812 15,859 17,560
As % of all contract IT jobs advertised in England 23.42% 19.12% 19.06%
Number of daily rates quoted 5,837 9,628 10,494
Median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +5.88%
10th Percentile £275 £270 £250
90th Percentile £650 £650 £631
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% +5.88%
Number of hourly rates quoted 438 697 784
Median hourly rate £35.00 £33.40 £25.00
Median hourly rate % change year-on-year +4.79% +33.60% -16.67%
10th Percentile £15.50 £13.00 £12.50
90th Percentile £55.00 £53.75 £49.84
Median hourly rate £35.00 £33.40 £25.00
% change year-on-year +4.79% +33.60% -16.67%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 28 May 2020.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL Certification in England over the 6 months to 28 May 2020.

Hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 28 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +76 70 £425 -5.56% 2
South East +41 41 £400 -5.88% 2
North of England +65 37 £423 +22.91% 5
North West +49 29 £350 +5.66% 4
East of England +43 13 £380 -7.88%
Midlands +47 12 £254 -27.50% 10
South West +46 12 £228 -49.44% 1
Yorkshire +43 8 £500 +37.93% 1
East Midlands +39 7 £220 +25.71% 2
West Midlands +40 5 £425 +8.97% 8
ITIL Certification
UK

For the 6 months to 28 May 2020, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 185 (100.00%) ITIL
2 65 (35.14%) Windows
3 43 (23.24%) Active Directory
4 38 (20.54%) Microsoft
4 38 (20.54%) Office 365
5 37 (20.00%) Windows 10
6 36 (19.46%) Microsoft Office
7 33 (17.84%) Agile Software Development
8 31 (16.76%) Service Management
8 31 (16.76%) Finance
9 28 (15.14%) Degree
10 27 (14.59%) Azure
10 27 (14.59%) Cisco
11 25 (13.51%) DHCP
11 25 (13.51%) Windows Server
12 24 (12.97%) DNS
13 23 (12.43%) SLA
13 23 (12.43%) Citrix
13 23 (12.43%) Stakeholder Management
13 23 (12.43%) Security Cleared
14 22 (11.89%) SC Cleared
14 22 (11.89%) Service Delivery
14 22 (11.89%) Project Management
14 22 (11.89%) SQL
15 21 (11.35%) MS Exchange
15 21 (11.35%) Exchange Server 2010
16 20 (10.81%) Windows Server 2012
16 20 (10.81%) VMware
17 19 (10.27%) Firewall
17 19 (10.27%) ITSM

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (11.35%) Exchange Server 2010
1 21 (11.35%) MS Exchange
2 10 (5.41%) Blackberry Enterprise Server
3 8 (4.32%) IIS
3 8 (4.32%) SharePoint
4 4 (2.16%) NetWeaver
4 4 (2.16%) Tomcat
5 3 (1.62%) Exchange Server 2007
5 3 (1.62%) Skype for Business
6 2 (1.08%) CMS
6 2 (1.08%) Exchange Server 2013
7 1 (0.54%) Drupal
7 1 (0.54%) IBM Notes
7 1 (0.54%) WebLogic
Applications
1 36 (19.46%) Microsoft Office
2 4 (2.16%) MS Visio
3 2 (1.08%) Microsoft Excel
3 2 (1.08%) Microsoft PowerPoint
3 2 (1.08%) Microsoft Project
4 1 (0.54%) SOLIDWORKS
Business Applications
1 5 (2.70%) Dynamics CRM
2 4 (2.16%) SAP BPC
3 3 (1.62%) Remedy ITSM
4 1 (0.54%) Line 500
4 1 (0.54%) SAP PLM
4 1 (0.54%) Teamcenter
Cloud Services
1 38 (20.54%) Office 365
2 27 (14.59%) Azure
3 10 (5.41%) AWS
4 4 (2.16%) Azure Active Directory
4 4 (2.16%) OneDrive
4 4 (2.16%) OpenShift
5 3 (1.62%) Cloud Computing
5 3 (1.62%) Data Lake Analytics
5 3 (1.62%) IaaS
5 3 (1.62%) PaaS
5 3 (1.62%) Power Platform
5 3 (1.62%) SaaS
6 2 (1.08%) Azure ExpressRoute
6 2 (1.08%) SuccessFactors
7 1 (0.54%) Dynamics 365
7 1 (0.54%) Mimecast
Communications & Networking
1 25 (13.51%) DHCP
2 24 (12.97%) DNS
3 19 (10.27%) Firewall
4 18 (9.73%) VPN
5 14 (7.57%) TCP/IP
6 11 (5.95%) SAN
7 9 (4.86%) Skype
7 9 (4.86%) WAN
8 7 (3.78%) Cisco IOS
8 7 (3.78%) FTP
9 6 (3.24%) Radio Access Network
10 5 (2.70%) IPv4
10 5 (2.70%) LAN
10 5 (2.70%) SSL
10 5 (2.70%) VoIP
11 4 (2.16%) 5G
11 4 (2.16%) Wireless
12 3 (1.62%) HTTP
12 3 (1.62%) MPLS
12 3 (1.62%) Wi-Fi
Database & Business Intelligence
1 16 (8.65%) SQL Server
2 4 (2.16%) BusinessObjects
2 4 (2.16%) SAP BW
2 4 (2.16%) SQL Server Integration Services
3 3 (1.62%) Big Data
3 3 (1.62%) Data Lake
3 3 (1.62%) MySQL
3 3 (1.62%) Power BI
3 3 (1.62%) SQL Server 2012
4 2 (1.08%) Azure SQL Database
4 2 (1.08%) Cosmos DB
4 2 (1.08%) DB2
4 2 (1.08%) SQL Server 2008
4 2 (1.08%) SQL Server Reporting Services
5 1 (0.54%) Microsoft Analysis Services
5 1 (0.54%) MongoDB
5 1 (0.54%) PostgreSQL
5 1 (0.54%) SQL Server 2014
5 1 (0.54%) SQL Server 2016
5 1 (0.54%) SQL Server Analysis Services
Development Applications
1 4 (2.16%) Visual Studio
2 3 (1.62%) Artifactory
2 3 (1.62%) Cucumber
2 3 (1.62%) Git (software)
2 3 (1.62%) JUnit
2 3 (1.62%) Maven
2 3 (1.62%) Team Foundation Server
3 1 (0.54%) Ant
3 1 (0.54%) ClearCase
3 1 (0.54%) ClearQuest
3 1 (0.54%) JIRA
3 1 (0.54%) Visual Studio Team System
General
1 31 (16.76%) Finance
2 13 (7.03%) Telecoms
3 8 (4.32%) Law
3 8 (4.32%) Public Sector
4 4 (2.16%) Banking
4 4 (2.16%) Front Office
5 3 (1.62%) Billing
5 3 (1.62%) Legal
6 2 (1.08%) Pharmaceutical
7 1 (0.54%) Aerospace
7 1 (0.54%) Investment Banking
7 1 (0.54%) Local Government
7 1 (0.54%) Manufacturing
7 1 (0.54%) Marketing
7 1 (0.54%) Police
Job Titles
1 60 (32.43%) Analyst
2 37 (20.00%) Service Analyst
3 28 (15.14%) Service Desk Analyst
4 18 (9.73%) Project Manager
5 16 (8.65%) Service Manager
6 12 (6.49%) Support Analyst
7 8 (4.32%) Architect
7 8 (4.32%) Consultant
7 8 (4.32%) Support Engineer
8 7 (3.78%) Technical Support
9 6 (3.24%) Delivery Manager
9 6 (3.24%) IT Manager
9 6 (3.24%) IT Support
9 6 (3.24%) Junior
9 6 (3.24%) Junior Analyst
9 6 (3.24%) Network Engineer
9 6 (3.24%) Service Delivery Manager
9 6 (3.24%) Service Transition Analyst
9 6 (3.24%) Transition Analyst
10 5 (2.70%) Service Design Architect
Libraries, Frameworks & Software Standards
1 4 (2.16%) LDAP
2 3 (1.62%) .NET
2 3 (1.62%) Apache Camel
2 3 (1.62%) Hibernate
2 3 (1.62%) Middleware
2 3 (1.62%) TIBCO EMS
2 3 (1.62%) WireMock
3 2 (1.08%) Apache Cordova
3 2 (1.08%) Flutter
3 2 (1.08%) Ionic Framework
3 2 (1.08%) Node.js
3 2 (1.08%) Web Services
4 1 (0.54%) JDBC
4 1 (0.54%) LAMP
4 1 (0.54%) ODBC
4 1 (0.54%) REST
4 1 (0.54%) XML
4 1 (0.54%) XSLT
4 1 (0.54%) X-Windows
Miscellaneous
1 19 (10.27%) Analytical Skills
2 18 (9.73%) Self-Motivation
3 10 (5.41%) iPhone
4 8 (4.32%) Management Information System
5 7 (3.78%) Blackberry
5 7 (3.78%) HP StoreVirtual
5 7 (3.78%) Smartphone
6 6 (3.24%) Data Centre
7 5 (2.70%) CMDB
7 5 (2.70%) Public Cloud
8 3 (1.62%) iPad
8 3 (1.62%) NHS
8 3 (1.62%) N-Tier
8 3 (1.62%) Video Conferencing
9 2 (1.08%) Data Structures
9 2 (1.08%) Enterprise Software
9 2 (1.08%) Linux Command Line
9 2 (1.08%) PKI
9 2 (1.08%) Replication
10 1 (0.54%) User Experience
Operating Systems
1 65 (35.14%) Windows
2 37 (20.00%) Windows 10
3 25 (13.51%) Windows Server
4 20 (10.81%) Windows Server 2012
5 19 (10.27%) Windows 7
6 15 (8.11%) Windows Server 2008
7 12 (6.49%) Android
7 12 (6.49%) Linux
8 10 (5.41%) Unix
9 6 (3.24%) Windows Server 2016
10 4 (2.16%) AIX
10 4 (2.16%) Apple iOS
10 4 (2.16%) Red Hat Enterprise Linux
11 3 (1.62%) Solaris
12 2 (1.08%) Windows Server 2003
13 1 (0.54%) Mac OS
13 1 (0.54%) Mac OS X
Processes & Methodologies
1 185 (100.00%) ITIL
2 33 (17.84%) Agile Software Development
3 31 (16.76%) Service Management
4 23 (12.43%) Stakeholder Management
5 22 (11.89%) Project Management
5 22 (11.89%) Service Delivery
6 19 (10.27%) ITSM
7 18 (9.73%) DevOps
8 17 (9.19%) Change Management
8 17 (9.19%) PRINCE2
9 16 (8.65%) Problem-Solving
10 15 (8.11%) Data Protection
10 15 (8.11%) Service Design
11 12 (6.49%) Project Delivery
12 11 (5.95%) Migration
13 10 (5.41%) High Availability
13 10 (5.41%) Risk Management
13 10 (5.41%) Root Cause Analysis
14 9 (4.86%) Disaster Recovery
14 9 (4.86%) Incident Management
Programming Languages
1 22 (11.89%) SQL
2 12 (6.49%) PowerShell
3 4 (2.16%) ABAP
3 4 (2.16%) VBA
4 3 (1.62%) Java
5 2 (1.08%) Apple Swift
5 2 (1.08%) Bash Shell
5 2 (1.08%) C
5 2 (1.08%) Objective-C
5 2 (1.08%) Perl
6 1 (0.54%) Go
6 1 (0.54%) Korn
6 1 (0.54%) T-SQL
6 1 (0.54%) VBScript
Qualifications
1 28 (15.14%) Degree
2 23 (12.43%) Security Cleared
3 22 (11.89%) SC Cleared
4 15 (8.11%) Microsoft Certification
5 8 (4.32%) DV Cleared
5 8 (4.32%) MCP
5 8 (4.32%) PMP
6 7 (3.78%) Cisco Certification
7 6 (3.24%) MCSA
8 5 (2.70%) MCSE
8 5 (2.70%) VMware Certified Professional (VCP)
9 4 (2.16%) A+ Certification
9 4 (2.16%) CCNP
9 4 (2.16%) PMI Certification
9 4 (2.16%) PRINCE2 Practitioner
9 4 (2.16%) SAP Certification
10 3 (1.62%) CCNA
10 3 (1.62%) MCITP
11 2 (1.08%) CISSP
11 2 (1.08%) Citrix Certification
Quality Assurance & Compliance
1 23 (12.43%) SLA
2 7 (3.78%) Government Security Classifications
3 6 (3.24%) NCSC
4 4 (2.16%) ISO/IEC 27001
5 3 (1.62%) GDPR
5 3 (1.62%) HMG Security Policy Framework
5 3 (1.62%) QA
6 2 (1.08%) ISO 9001
7 1 (0.54%) Data Quality
7 1 (0.54%) PMO
System Software
1 43 (23.24%) Active Directory
2 16 (8.65%) VMware Infrastructure
3 15 (8.11%) Hyper-V
4 9 (4.86%) Virtual Machines
5 7 (3.78%) Docker
6 4 (2.16%) VMware ESXi
7 3 (1.62%) BitLocker
7 3 (1.62%) XenApp
8 2 (1.08%) Virtual Desktop
9 1 (0.54%) NFS
9 1 (0.54%) Virtual Servers
9 1 (0.54%) vSphere
Systems Management
1 10 (5.41%) Microsoft Intune
2 8 (4.32%) AirWatch
2 8 (4.32%) Microsoft Data Protection Manager
3 7 (3.78%) Ansible
4 6 (3.24%) SCCM
5 4 (2.16%) Norton AntiVirus
5 4 (2.16%) Opscode Chef
5 4 (2.16%) WSUS
6 3 (1.62%) Grafana
6 3 (1.62%) Kibana
6 3 (1.62%) Kubernetes
6 3 (1.62%) Prometheus
7 2 (1.08%) NetBackup
7 2 (1.08%) SCVMM
7 2 (1.08%) SolarWinds Orion
7 2 (1.08%) vMotion
8 1 (0.54%) Cisco UCCE
8 1 (0.54%) SCOM
8 1 (0.54%) Tivoli
8 1 (0.54%) Tivoli Storage Manager
Vendors
1 38 (20.54%) Microsoft
2 27 (14.59%) Cisco
3 23 (12.43%) Citrix
4 20 (10.81%) VMware
5 19 (10.27%) ServiceNow
6 13 (7.03%) HP
7 10 (5.41%) SAP
8 9 (4.86%) Apple
9 8 (4.32%) Fortinet
9 8 (4.32%) Oracle
10 7 (3.78%) Ivanti
10 7 (3.78%) Red Hat
11 6 (3.24%) Juniper
11 6 (3.24%) SolarWinds
11 6 (3.24%) Symantec
12 5 (2.70%) Bloomberg
12 5 (2.70%) Lumension
12 5 (2.70%) Remedy
12 5 (2.70%) Reuters
12 5 (2.70%) Sophos