Period
to 26 June 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 26 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
26 Jun 2019
Same period 2018 Same period 2017
Rank 399 382 384
Rank change year-on-year -17 +2 -85
Contract jobs citing ITIL Certification 503 555 526
As % of all contract IT jobs advertised in England 0.60% 0.60% 0.62%
As % of the Qualifications category 3.18% 3.19% 3.09%
Number of daily rates quoted 326 354 347
England median daily rate £406 £425 £400
Median daily rate % change year-on-year -4.41% +6.25% +5.26%
10th Percentile £143 £163 £170
90th Percentile £588 £573 £550
UK median daily rate £400 £425 £400
% change year-on-year -5.88% +6.25% +6.67%
Number of hourly rates quoted 12 33 11
England median hourly rate £16.25 £15.50 £13.00
Median hourly rate % change year-on-year +4.84% +19.23% -26.76%
10th Percentile £14.10 £12.20 £11.44
90th Percentile £20.68 £39.50 £16.55
UK median hourly rate £16.25 £16.00 £14.25
% change year-on-year +1.56% +12.28% -22.97%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 15,794 17,384 17,043
As % of all contract IT jobs advertised in England 18.97% 18.90% 20.15%
Number of daily rates quoted 9,542 10,377 10,487
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +3.03%
10th Percentile £275 £250 £261
90th Percentile £650 £638 £600
UK median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +3.66%
Number of hourly rates quoted 704 793 860
England median hourly rate £35.00 £25.00 £30.00
Median hourly rate % change year-on-year +40.00% -16.67% +7.14%
10th Percentile £12.30 £13.00 £12.00
90th Percentile £55.00 £50.00 £52.50
UK median hourly rate £35.00 £24.56 £30.00
% change year-on-year +42.51% -18.13% -0.68%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 26 June 2019.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 26 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -37 191 £450 +2.86% 6
South East +61 146 £425 -5.56% 8
North of England +10 69 £263 -37.31% 3
Midlands -14 45 £350 +3.70%
North West 0 37 £250 -39.02%
East of England -3 29 £425 +21.43% 1
Yorkshire +32 27 £365 -28.78% 3
West Midlands -22 26 £390 +15.56%
South West -18 21 £450 +20.00% 1
East Midlands +19 19 £175 -45.31%
North East +31 9 £180 -43.31%
ITIL Certification
UK

For the 6 months to 26 June 2019, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 503 (100.00%) ITIL
2 129 (25.65%) Windows
3 117 (23.26%) Finance
4 115 (22.86%) Service Management
5 92 (18.29%) Microsoft
6 91 (18.09%) Active Directory
7 86 (17.10%) Service Delivery
8 81 (16.10%) Office 365
9 74 (14.71%) ServiceNow
10 72 (14.31%) Microsoft Office
11 70 (13.92%) ITSM
12 65 (12.92%) Agile Software Development
13 57 (11.33%) VMware
14 53 (10.54%) Windows 7
15 50 (9.94%) Change Management
16 49 (9.74%) Stakeholder Management
16 49 (9.74%) PRINCE2
17 48 (9.54%) Project Management
17 48 (9.54%) Degree
17 48 (9.54%) Analytical Skills
17 48 (9.54%) Windows 10
17 48 (9.54%) Problem-Solving
18 45 (8.95%) Telecoms
19 44 (8.75%) Windows Server
20 43 (8.55%) Linux
21 40 (7.95%) VMware Infrastructure
22 39 (7.75%) SLA
23 38 (7.55%) Configuration Management
24 36 (7.16%) SQL
24 36 (7.16%) Incident Management

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.37%) SharePoint
2 16 (3.18%) MS Exchange
3 12 (2.39%) Tomcat
4 11 (2.19%) Apache
5 10 (1.99%) IIS
5 10 (1.99%) Skype for Business
6 8 (1.59%) Exchange Server 2013
7 7 (1.39%) nginx
7 7 (1.39%) Oracle HTTP Server
8 6 (1.19%) WebSphere
9 5 (0.99%) JBoss
10 4 (0.80%) WebLogic
11 3 (0.60%) SharePoint 2013
12 2 (0.40%) Confluence
12 2 (0.40%) IBM Notes
12 2 (0.40%) SAP Portal
12 2 (0.40%) WebSphere Application Server
13 1 (0.20%) Documentum
13 1 (0.20%) Exchange Server 2007
13 1 (0.20%) SharePoint 2010
Applications
1 72 (14.31%) Microsoft Office
2 13 (2.58%) MS Visio
3 8 (1.59%) Microsoft Excel
4 7 (1.39%) Microsoft PowerPoint
5 2 (0.40%) Microsoft Project
5 2 (0.40%) Spreadsheet
Business Applications
1 17 (3.38%) Remedy ITSM
2 2 (0.40%) Dynamics CRM
2 2 (0.40%) SAP BPC
3 1 (0.20%) SAP CO
3 1 (0.20%) SAP ERP
3 1 (0.20%) SAP FI
3 1 (0.20%) SAP FI/CO
Cloud Services
1 81 (16.10%) Office 365
2 31 (6.16%) Microsoft Azure
3 15 (2.98%) Amazon AWS
4 11 (2.19%) OneDrive
5 7 (1.39%) IaaS
5 7 (1.39%) PaaS
6 3 (0.60%) Cloud Computing
7 2 (0.40%) Azure Active Directory
7 2 (0.40%) Google Cloud Platform
7 2 (0.40%) Power Platform
7 2 (0.40%) SaaS
7 2 (0.40%) SuccessFactors
8 1 (0.20%) GitHub
8 1 (0.20%) OpenShift
8 1 (0.20%) SurveyMonkey
Communications & Networking
1 22 (4.37%) TCP/IP
2 21 (4.17%) DNS
3 17 (3.38%) Firewall
4 16 (3.18%) Skype
5 15 (2.98%) DHCP
6 14 (2.78%) LAN
6 14 (2.78%) SAN
7 13 (2.58%) Radio Access Network
7 13 (2.58%) WAN
8 12 (2.39%) SSL
9 11 (2.19%) HTTP
9 11 (2.19%) VPN
10 9 (1.79%) iSCSI
11 8 (1.59%) 4G
11 8 (1.59%) Cisco Nexus
11 8 (1.59%) Fibre Channel
11 8 (1.59%) Internet
11 8 (1.59%) IP Telephony
12 7 (1.39%) Cisco ASA
12 7 (1.39%) Wireless
Database & Business Intelligence
1 11 (2.19%) Big Data
2 9 (1.79%) MySQL
2 9 (1.79%) SQL Server
3 7 (1.39%) Oracle Database
3 7 (1.39%) Oracle Database 12c
3 7 (1.39%) Pentaho
3 7 (1.39%) Relational Database
4 4 (0.80%) SQL Server Integration Services
5 3 (0.60%) GIS
5 3 (0.60%) SQL Server Analysis Services
6 2 (0.40%) Data Warehouse
6 2 (0.40%) Hadoop
6 2 (0.40%) Power BI
6 2 (0.40%) SQL Server 2008
6 2 (0.40%) SQL Server 2017
6 2 (0.40%) SQL Server Reporting Services
7 1 (0.20%) BusinessObjects
7 1 (0.20%) Crystal Reports
7 1 (0.20%) DB2
7 1 (0.20%) SQL Server 2012
Development Applications
1 13 (2.58%) JIRA
2 11 (2.19%) Jenkins
3 10 (1.99%) Git (software)
4 6 (1.19%) MSI
4 6 (1.19%) WiX
5 4 (0.80%) Subversion
6 3 (0.60%) AdminStudio
6 3 (0.60%) Bitbucket
6 3 (0.60%) InstallShield
7 2 (0.40%) Hudson
7 2 (0.40%) Mercurial
7 2 (0.40%) Selenium
7 2 (0.40%) Visual Studio
8 1 (0.20%) Atlassian Bamboo
8 1 (0.20%) Cucumber
8 1 (0.20%) GitLab
8 1 (0.20%) Maven
8 1 (0.20%) Team Foundation Server
8 1 (0.20%) Toad
8 1 (0.20%) Visual Studio Team System
General
1 117 (23.26%) Finance
2 45 (8.95%) Telecoms
3 31 (6.16%) Banking
4 18 (3.58%) Legal
5 17 (3.38%) Law
6 15 (2.98%) Retail
7 13 (2.58%) Front Office
8 9 (1.79%) Investment Banking
9 8 (1.59%) Billing
10 6 (1.19%) Manufacturing
11 5 (0.99%) Automotive
12 4 (0.80%) Pharmaceutical
13 3 (0.60%) Back Office
13 3 (0.60%) Financial Institution
14 1 (0.20%) Advertising
14 1 (0.20%) Electronics
14 1 (0.20%) Marketing
14 1 (0.20%) Military
14 1 (0.20%) Private Banking
14 1 (0.20%) Retail Banking
Job Titles
1 96 (19.09%) Analyst
2 58 (11.53%) Service Manager
3 46 (9.15%) Architect
4 45 (8.95%) Service Analyst
5 42 (8.35%) Service Desk Analyst
6 41 (8.15%) Support Analyst
7 32 (6.36%) 2nd Line Support
7 32 (6.36%) Desktop Support
8 29 (5.77%) Delivery Manager
9 26 (5.17%) ITIL Manager
9 26 (5.17%) Project Manager
10 24 (4.77%) Services Delivery Manager
11 22 (4.37%) Consultant
11 22 (4.37%) IT Manager
12 21 (4.17%) 2nd Line Desktop Support
13 20 (3.98%) 2nd Line Support Analyst
13 20 (3.98%) Desktop Analyst
13 20 (3.98%) Desktop Support Analyst
13 20 (3.98%) Infrastructure Engineer
13 20 (3.98%) Transition Manager
Libraries, Frameworks & Software Standards
1 25 (4.97%) Web Services
2 15 (2.98%) XML
3 13 (2.58%) REST
4 11 (2.19%) LDAP
5 10 (1.99%) Middleware
6 9 (1.79%) .NET
6 9 (1.79%) SOAP
6 9 (1.79%) Software Packaging
7 6 (1.19%) CSS
7 6 (1.19%) HTML
8 5 (0.99%) Ajax
8 5 (0.99%) JDBC
9 4 (0.80%) XHTML
10 3 (0.60%) Spring
10 3 (0.60%) WebSphere MQ
10 3 (0.60%) WSDL
11 2 (0.40%) Oracle Fusion
11 2 (0.40%) SAPUI5
12 1 (0.20%) CSS3
12 1 (0.20%) HTML5
Miscellaneous
1 48 (9.54%) Analytical Skills
2 36 (7.16%) Self-Motivation
3 29 (5.77%) CMDB
4 26 (5.17%) Data Centre
5 13 (2.58%) Clustering
6 12 (2.39%) Management Information System
7 10 (1.99%) Smartphone
7 10 (1.99%) User Experience
8 8 (1.59%) HACMP
9 7 (1.39%) TM Forum
10 6 (1.19%) N-Tier
11 5 (0.99%) Client/Server
11 5 (0.99%) Video Conferencing
12 4 (0.80%) iPhone
12 4 (0.80%) NHS
12 4 (0.80%) PKI
12 4 (0.80%) Replication
13 3 (0.60%) Data Structures
13 3 (0.60%) FMCG
13 3 (0.60%) Mainframe
Operating Systems
1 129 (25.65%) Windows
2 53 (10.54%) Windows 7
3 48 (9.54%) Windows 10
4 44 (8.75%) Windows Server
5 43 (8.55%) Linux
6 34 (6.76%) Unix
7 21 (4.17%) Windows Server 2008
8 16 (3.18%) AIX
9 14 (2.78%) Solaris
9 14 (2.78%) Windows Server 2012
10 6 (1.19%) Android
11 5 (0.99%) Apple iOS
11 5 (0.99%) Windows Server 2003
12 3 (0.60%) Mac OS
12 3 (0.60%) Red Hat Enterprise Linux
12 3 (0.60%) Windows 8
13 2 (0.40%) Mac OS X
13 2 (0.40%) SUSE
13 2 (0.40%) Windows 2000
14 1 (0.20%) Windows XP
Processes & Methodologies
1 503 (100.00%) ITIL
2 115 (22.86%) Service Management
3 86 (17.10%) Service Delivery
4 70 (13.92%) ITSM
5 65 (12.92%) Agile Software Development
6 50 (9.94%) Change Management
7 49 (9.74%) PRINCE2
7 49 (9.74%) Stakeholder Management
8 48 (9.54%) Problem-Solving
8 48 (9.54%) Project Management
9 38 (7.55%) Configuration Management
10 36 (7.16%) Incident Management
11 35 (6.96%) Problem Management
12 34 (6.76%) Migration
13 31 (6.16%) Service Design
14 27 (5.37%) Data Protection
14 27 (5.37%) Infrastructure Engineering
14 27 (5.37%) Performance Tuning
14 27 (5.37%) Release Management
15 25 (4.97%) DevOps
Programming Languages
1 36 (7.16%) SQL
2 26 (5.17%) Perl
3 25 (4.97%) PowerShell
4 14 (2.78%) Java
5 12 (2.39%) Shell Script
6 10 (1.99%) VB
7 7 (1.39%) PL/SQL
7 7 (1.39%) Python
8 5 (0.99%) JavaScript
9 4 (0.80%) Bash Shell
9 4 (0.80%) C
10 2 (0.40%) ABAP
10 2 (0.40%) C#
11 1 (0.20%) Korn
11 1 (0.20%) Lingo
11 1 (0.20%) T-SQL
Qualifications
1 48 (9.54%) Degree
2 26 (5.17%) Microsoft Certification
3 25 (4.97%) Security Cleared
4 19 (3.78%) MCSE
5 16 (3.18%) Cisco Certification
5 16 (3.18%) SC Cleared
6 13 (2.58%) CCNA
7 12 (2.39%) PRINCE2 Certification
8 8 (1.59%) PRINCE2 Practitioner
9 7 (1.39%) MCP
9 7 (1.39%) OCA
9 7 (1.39%) OCP
9 7 (1.39%) Oracle Certification
10 6 (1.19%) CISSP
10 6 (1.19%) DV Cleared
11 5 (0.99%) MCITP
11 5 (0.99%) MCSA
11 5 (0.99%) TOGAF Certification
12 4 (0.80%) CCNP
12 4 (0.80%) MOS
Quality Assurance & Compliance
1 39 (7.75%) SLA
2 15 (2.98%) ISO/IEC 27001
3 7 (1.39%) QA
4 6 (1.19%) GDPR
4 6 (1.19%) PCI DSS
4 6 (1.19%) PMO
5 4 (0.80%) Data Quality
6 3 (0.60%) Cyber Essentials
7 2 (0.40%) COBIT
7 2 (0.40%) Cyber Essentials PLUS
7 2 (0.40%) ISO 22301
7 2 (0.40%) Sarbanes-Oxley
8 1 (0.20%) GxP
8 1 (0.20%) ISO 9001
8 1 (0.20%) PSD2
System Software
1 91 (18.09%) Active Directory
2 40 (7.95%) VMware Infrastructure
3 25 (4.97%) Hyper-V
4 16 (3.18%) Docker
5 11 (2.19%) VMware ESXi
5 11 (2.19%) XenApp
6 9 (1.79%) Virtual Machines
7 8 (1.59%) KVM
8 7 (1.39%) Oracle RAC
9 5 (0.99%) Virtual Desktop
10 4 (0.80%) Microsoft App-V
10 4 (0.80%) XenDesktop
11 3 (0.60%) BitLocker
11 3 (0.60%) NFS
11 3 (0.60%) vSphere
12 2 (0.40%) DFS Replication
12 2 (0.40%) Virtual Servers
13 1 (0.20%) NetIQ eDirectory
13 1 (0.20%) Veritas Cluster Server
13 1 (0.20%) Veritas Volume Manager
Systems Management
1 31 (6.16%) SCCM
2 12 (2.39%) Puppet
3 10 (1.99%) Ansible
3 10 (1.99%) SCOM
4 9 (1.79%) Microsoft Clustering
4 9 (1.79%) Microsoft Data Protection Manager
4 9 (1.79%) SCOrch
5 8 (1.59%) AirWatch
5 8 (1.59%) Opscode Chef
5 8 (1.59%) QRadar
5 8 (1.59%) Single Sign-On
6 7 (1.39%) Data Guard
6 7 (1.39%) Oracle RMAN
7 6 (1.19%) Symantec Enterprise Vault
8 4 (0.80%) Backup Exec
8 4 (0.80%) SCVMM
8 4 (0.80%) vMotion
9 3 (0.60%) ThinApp
9 3 (0.60%) vRealize
9 3 (0.60%) WSUS
Vendors
1 92 (18.29%) Microsoft
2 74 (14.71%) ServiceNow
3 57 (11.33%) VMware
4 32 (6.36%) Cisco
4 32 (6.36%) Citrix
5 24 (4.77%) Remedy
6 21 (4.17%) Red Hat
7 20 (3.98%) Oracle
8 16 (3.18%) HP
8 16 (3.18%) IBM
9 12 (2.39%) CheckPoint
10 11 (2.19%) EMC
11 10 (1.99%) SAP
11 10 (1.99%) Veritas
12 9 (1.79%) Symantec
13 8 (1.59%) 3PAR
13 8 (1.59%) Ivanti
13 8 (1.59%) Sony
13 8 (1.59%) Sun
14 7 (1.39%) F5