Period
to 23 February 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 382 345 292
Rank change year-on-year -37 -53 +24
Contract jobs citing ITIL Certification 581 596 813
As % of all contract IT jobs advertised in England 0.62% 0.67% 0.82%
As % of the Qualifications category 3.32% 3.28% 3.92%
Number of daily rates quoted 359 396 553
England median daily rate £385 £400 £375
Median daily rate % change year-on-year -3.75% +6.67% -6.25%
10th Percentile £143 £158 £173
90th Percentile £550 £538 £543
UK median daily rate £380 £400 £375
% change year-on-year -5.00% +6.67% -0.40%
Number of hourly rates quoted 27 26 48
England median hourly rate £17.43 £18.25 £17.00
Median hourly rate % change year-on-year -4.49% +7.35% +17.24%
10th Percentile £13.00 £12.14 £8.75
90th Percentile £43.00 £24.38 £42.01
UK median hourly rate £17.43 £17.43 £17.00
% change year-on-year - +2.53% +17.24%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17,514 18,193 20,744
As % of all contract IT jobs advertised in England 18.80% 20.45% 20.88%
Number of daily rates quoted 10,719 11,452 12,814
England median daily rate £450 £425 £410
Median daily rate % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £231 £250 £250
90th Percentile £625 £600 £578
UK median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% -
Number of hourly rates quoted 794 852 923
England median hourly rate £25.00 £27.50 £26.93
Median hourly rate % change year-on-year -9.09% +2.14% +41.71%
10th Percentile £12.00 £12.20 £11.25
90th Percentile £50.25 £50.00 £50.79
UK median hourly rate £25.00 £27.50 £27.50
% change year-on-year -9.09% - +44.74%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 23 February 2018.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 23 February 2018.

Contractor hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -8 264 £400 -11.11% 40
South East -31 94 £413 +7.84% 19
North of England +24 89 £425 +6.25% 26
North West +46 69 £425 +4.94% 8
East of England +29 58 £338 -20.59% 13
Midlands -29 58 £300 -6.25% 20
West Midlands -18 31 £313 -5.30% 13
East Midlands -6 27 £300 - 7
South West -12 18 £325 +15.56% 6
Yorkshire -17 15 £319 -20.31% 13
North East +18 5 £350 -12.50% 5
ITIL Certification
UK

For the 6 months to 23 February 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 581 (100.00%) ITIL
2 203 (34.94%) Service Management
3 170 (29.26%) Windows
4 136 (23.41%) Active Directory
5 126 (21.69%) Microsoft
6 92 (15.83%) Finance
7 87 (14.97%) ITSM
8 85 (14.63%) SLA
9 77 (13.25%) Service Delivery
9 77 (13.25%) Security Cleared
10 75 (12.91%) Project Management
11 67 (11.53%) Change Management
11 67 (11.53%) VMware
12 65 (11.19%) Windows Server
13 64 (11.02%) Microsoft Office
14 60 (10.33%) Cisco
15 57 (9.81%) PRINCE2
16 56 (9.64%) Analytical Skills
17 55 (9.47%) ServiceNow
17 55 (9.47%) Banking
18 54 (9.29%) Stakeholder Management
19 52 (8.95%) Citrix
20 51 (8.78%) Agile Software Development
21 50 (8.61%) Incident Management
21 50 (8.61%) Windows 7
22 49 (8.43%) SC Cleared
23 44 (7.57%) Service Design
24 41 (7.06%) Configuration Management
25 37 (6.37%) Microsoft Certification
26 35 (6.02%) Degree

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.82%) MS Exchange
2 17 (2.93%) Skype for Business
3 13 (2.24%) SharePoint
4 12 (2.07%) Exchange Server 2010
4 12 (2.07%) IIS
5 5 (0.86%) Blackberry Enterprise Server
6 4 (0.69%) CMS
7 3 (0.52%) Confluence
8 2 (0.34%) Apache
8 2 (0.34%) Exchange Server 2013
8 2 (0.34%) Tomcat
8 2 (0.34%) WebSphere
9 1 (0.17%) Apache Solr
9 1 (0.17%) DataSynapse
9 1 (0.17%) Documentum
9 1 (0.17%) Drupal
9 1 (0.17%) Elasticsearch
9 1 (0.17%) Exchange Server 2003
9 1 (0.17%) Oracle Coherence
9 1 (0.17%) Oracle Workflow
Applications
1 64 (11.02%) Microsoft Office
2 21 (3.61%) Microsoft Excel
3 11 (1.89%) Microsoft PowerPoint
4 8 (1.38%) MS Visio
5 6 (1.03%) Microsoft Project
6 3 (0.52%) Acrobat
7 2 (0.34%) AutoCAD
7 2 (0.34%) Spreadsheet
Business Applications
1 9 (1.55%) Remedy ITSM
2 5 (0.86%) Payment Gateway
3 1 (0.17%) Dynamics CRM
3 1 (0.17%) Oracle EBS
Cloud Services
1 35 (6.02%) Office 365
2 21 (3.61%) Microsoft Azure
3 13 (2.24%) Amazon AWS
4 9 (1.55%) SaaS
5 5 (0.86%) AWS CloudFormation
5 5 (0.86%) G Suite
6 3 (0.52%) Azure Active Directory
6 3 (0.52%) PaaS
7 2 (0.34%) IaaS
7 2 (0.34%) OneDrive
7 2 (0.34%) OpenShift
8 1 (0.17%) Amazon CloudWatch
8 1 (0.17%) Amazon EC2
8 1 (0.17%) Cloud Computing
8 1 (0.17%) SuccessFactors
8 1 (0.17%) Virtual Private Cloud
Communications & Networking
1 28 (4.82%) DNS
2 23 (3.96%) DHCP
2 23 (3.96%) Firewall
3 18 (3.10%) SAN
3 18 (3.10%) VPN
4 15 (2.58%) TCP/IP
5 14 (2.41%) LAN
5 14 (2.41%) VoIP
6 11 (1.89%) WAN
7 9 (1.55%) Internet
8 8 (1.38%) Skype
9 7 (1.20%) WLAN
10 6 (1.03%) Fibre Channel
10 6 (1.03%) FTP
10 6 (1.03%) Intrusion Detection
10 6 (1.03%) Radio Access Network
11 5 (0.86%) Cisco ASA
11 5 (0.86%) MPLS
11 5 (0.86%) Network Security
11 5 (0.86%) Wireless
Database & Business Intelligence
1 18 (3.10%) SQL Server
2 6 (1.03%) Data Warehouse
3 5 (0.86%) Oracle Database
4 2 (0.34%) MS Access
4 2 (0.34%) MySQL
5 1 (0.17%) Amazon RDS
5 1 (0.17%) DB2
5 1 (0.17%) InterSystems Cache
5 1 (0.17%) MongoDB
5 1 (0.17%) Oracle Database 12c
5 1 (0.17%) PostgreSQL
5 1 (0.17%) Power BI
5 1 (0.17%) SQL Server 2008
5 1 (0.17%) SQL Server 2012
5 1 (0.17%) SQL Server Analysis Services
5 1 (0.17%) SQL Server Integration Services
5 1 (0.17%) SQL Server Reporting Services
5 1 (0.17%) SQLPlus
5 1 (0.17%) SSDT
Development Applications
1 11 (1.89%) JIRA
2 5 (0.86%) TestRail
3 4 (0.69%) Git (software)
4 3 (0.52%) Bitbucket
5 2 (0.34%) HP UFT
5 2 (0.34%) Jenkins
5 2 (0.34%) JMeter
5 2 (0.34%) Subversion
6 1 (0.17%) Artifactory
6 1 (0.17%) Maven
6 1 (0.17%) Serena SBM
6 1 (0.17%) Sonatype Nexus
6 1 (0.17%) Team Foundation Server
6 1 (0.17%) Visual Studio
General
1 92 (15.83%) Finance
2 55 (9.47%) Banking
3 28 (4.82%) Telecoms
4 20 (3.44%) Publishing
5 19 (3.27%) International Banking
6 14 (2.41%) Law
6 14 (2.41%) Retail
7 12 (2.07%) Legal
8 9 (1.55%) Investment Banking
9 8 (1.38%) Advertising
9 8 (1.38%) Pharmaceutical
10 5 (0.86%) Financial Institution
11 4 (0.69%) German Language
12 3 (0.52%) French Language
13 2 (0.34%) Automotive
13 2 (0.34%) Billing
13 2 (0.34%) Manufacturing
13 2 (0.34%) Marketing
14 1 (0.17%) Front Office
14 1 (0.17%) Games
Job Titles
1 178 (30.64%) Analyst
2 105 (18.07%) Service Analyst
3 87 (14.97%) Service Manager
4 84 (14.46%) Service Desk Analyst
5 40 (6.88%) Architect
6 38 (6.54%) IT Analyst
7 35 (6.02%) ITIL Manager
8 30 (5.16%) Project Manager
9 29 (4.99%) ITIL Service Analyst
9 29 (4.99%) ITIL Service Manager
10 27 (4.65%) Business Analyst
10 27 (4.65%) IT Manager
11 26 (4.48%) Delivery Manager
11 26 (4.48%) Services Delivery Manager
11 26 (4.48%) Support Analyst
12 25 (4.30%) ITIL Service Desk Analyst
13 24 (4.13%) Service Transition Manager
13 24 (4.13%) Transition Manager
14 23 (3.96%) Support Engineer
15 21 (3.61%) Consultant
Libraries, Frameworks & Software Standards
1 24 (4.13%) Web Services
2 14 (2.41%) HTML
3 13 (2.24%) .NET
4 11 (1.89%) AngularJS
4 11 (1.89%) CSS
4 11 (1.89%) Twitter Bootstrap
5 8 (1.38%) Middleware
6 7 (1.20%) ISPF
7 5 (0.86%) REST
7 5 (0.86%) Software Packaging
8 4 (0.69%) SOAP
9 2 (0.34%) LDAP
9 2 (0.34%) Spring
9 2 (0.34%) XML
9 2 (0.34%) XML Messaging
10 1 (0.17%) LAMP
10 1 (0.17%) Oracle Fusion
10 1 (0.17%) Velocity
10 1 (0.17%) WebCenter
10 1 (0.17%) X-Windows
Miscellaneous
1 56 (9.64%) Analytical Skills
2 31 (5.34%) Management Information System
3 23 (3.96%) Data Centre
4 10 (1.72%) Blackberry
4 10 (1.72%) Computer Science
4 10 (1.72%) PMI
5 9 (1.55%) Mainframe
5 9 (1.55%) User Experience
6 8 (1.38%) CMDB
6 8 (1.38%) NHS
7 6 (1.03%) Clustering
7 6 (1.03%) Data Protection Act
8 5 (0.86%) Enterprise Software
8 5 (0.86%) RSA SecurID
9 4 (0.69%) Client/Server
9 4 (0.69%) Data Structures
9 4 (0.69%) EMC VNX
9 4 (0.69%) Fat Client
9 4 (0.69%) iPhone
9 4 (0.69%) Thin Client
Operating Systems
1 170 (29.26%) Windows
2 65 (11.19%) Windows Server
3 50 (8.61%) Windows 7
4 34 (5.85%) Linux
5 31 (5.34%) Unix
6 29 (4.99%) Windows Server 2008
7 27 (4.65%) Windows Server 2012
8 24 (4.13%) Windows 10
9 17 (2.93%) Windows Server 2003
10 7 (1.20%) AIX
10 7 (1.20%) Windows XP
11 6 (1.03%) Solaris
12 5 (0.86%) Android
12 5 (0.86%) Windows Vista
13 4 (0.69%) SUSE
14 3 (0.52%) Mac OS X
14 3 (0.52%) Windows 8
15 2 (0.34%) Apple iOS
16 1 (0.17%) Mac OS
16 1 (0.17%) VME
Processes & Methodologies
1 581 (100.00%) ITIL
2 203 (34.94%) Service Management
3 87 (14.97%) ITSM
4 77 (13.25%) Service Delivery
5 75 (12.91%) Project Management
6 67 (11.53%) Change Management
7 57 (9.81%) PRINCE2
8 54 (9.29%) Stakeholder Management
9 51 (8.78%) Agile Software Development
10 50 (8.61%) Incident Management
11 44 (7.57%) Service Design
12 41 (7.06%) Configuration Management
13 24 (4.13%) Release Management
14 22 (3.79%) Continuous Improvement
15 21 (3.61%) Disaster Recovery
15 21 (3.61%) Migration
16 18 (3.10%) Mentoring
16 18 (3.10%) Root Cause Analysis
16 18 (3.10%) Runbook
17 17 (2.93%) Scrum
Programming Languages
1 29 (4.99%) SQL
2 28 (4.82%) PowerShell
3 20 (3.44%) Java
4 12 (2.07%) C
5 10 (1.72%) Python
6 8 (1.38%) JavaScript
6 8 (1.38%) Shell Script
7 7 (1.20%) C#
7 7 (1.20%) JCL
8 6 (1.03%) C++
9 5 (0.86%) Ruby
10 4 (0.69%) Perl
10 4 (0.69%) PHP
10 4 (0.69%) R
11 3 (0.52%) Bash Shell
11 3 (0.52%) VBScript
12 2 (0.34%) PL/SQL
12 2 (0.34%) VB
12 2 (0.34%) VB.NET
13 1 (0.17%) T-SQL
Qualifications
1 77 (13.25%) Security Cleared
2 49 (8.43%) SC Cleared
3 37 (6.37%) Microsoft Certification
4 35 (6.02%) Degree
5 30 (5.16%) MCSE
6 24 (4.13%) Cisco Certification
6 24 (4.13%) MCP
7 15 (2.58%) MCSA
8 14 (2.41%) CCNP
9 13 (2.24%) PMI Certification
10 12 (2.07%) DV Cleared
11 11 (1.89%) CCNA
12 9 (1.55%) ITIL Foundation Certificate
13 8 (1.38%) ISEB
14 7 (1.20%) PRINCE2 Practitioner
15 6 (1.03%) CBAP
15 6 (1.03%) ISTQB
15 6 (1.03%) VMware Certified Professional (VCP)
16 5 (0.86%) PRINCE2 Certification
17 4 (0.69%) CISSP
Quality Assurance & Compliance
1 85 (14.63%) SLA
2 21 (3.61%) ISO/IEC 20000
2 21 (3.61%) ISO/IEC 27001
3 17 (2.93%) ISO 9001
4 13 (2.24%) PMO
5 8 (1.38%) QA
6 6 (1.03%) GDPR
7 4 (0.69%) PCI DSS
8 3 (0.52%) Government Security Classifications
8 3 (0.52%) HMG Security Policy Framework
9 1 (0.17%) Disclosure Scotland
9 1 (0.17%) ISO 22301
9 1 (0.17%) PMBOK
System Software
1 136 (23.41%) Active Directory
2 35 (6.02%) VMware Infrastructure
3 22 (3.79%) Hyper-V
4 11 (1.89%) vSphere
4 11 (1.89%) XenApp
5 8 (1.38%) VMware ESXi
6 6 (1.03%) Time Sharing Option
7 4 (0.69%) Virtual Machines
8 3 (0.52%) Docker
9 2 (0.34%) BitLocker
9 2 (0.34%) VMware Workstation
9 2 (0.34%) XenDesktop
10 1 (0.17%) EMC RecoverPoint
10 1 (0.17%) Firmware
10 1 (0.17%) Job Entry Subsystem
10 1 (0.17%) NFS
10 1 (0.17%) Terminal Server
10 1 (0.17%) vCloud
10 1 (0.17%) Virtual Desktop
Systems Management
1 28 (4.82%) SCCM
2 12 (2.07%) AirWatch
3 9 (1.55%) Systems Management Server (SMS)
4 7 (1.20%) HP Quality Center
4 7 (1.20%) Netcool
4 7 (1.20%) WSUS
5 6 (1.03%) McAfee ePO
5 6 (1.03%) Opscode Chef
5 6 (1.03%) SCOM
6 5 (0.86%) Ansible
6 5 (0.86%) HP ALM
6 5 (0.86%) NetBackup
6 5 (0.86%) OpenView Configuration Management
7 4 (0.69%) EMC NetWorker
7 4 (0.69%) Forefront Identity Manager
7 4 (0.69%) Single Sign-On
7 4 (0.69%) Tivoli
8 3 (0.52%) Backup Exec
8 3 (0.52%) Nagios
8 3 (0.52%) Puppet
Vendors
1 126 (21.69%) Microsoft
2 67 (11.53%) VMware
3 60 (10.33%) Cisco
4 55 (9.47%) ServiceNow
5 52 (8.95%) Citrix
6 31 (5.34%) HP
7 16 (2.75%) McAfee
8 15 (2.58%) EMC
8 15 (2.58%) IBM
8 15 (2.58%) Remedy
9 14 (2.41%) SAP
10 13 (2.24%) NetApp
10 13 (2.24%) Oracle
11 12 (2.07%) Ivanti
12 9 (1.55%) BMC
12 9 (1.55%) Dell
13 8 (1.38%) SolarWinds
14 6 (1.03%) F5
14 6 (1.03%) Google
14 6 (1.03%) Salesforce.com