Period
to 22 January 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 411 382 354
Rank change year-on-year -29 -28 -42
Contract jobs citing ITIL Certification 520 575 596
As % of all contract IT jobs advertised in England 0.57% 0.63% 0.67%
As % of the Qualifications category 2.96% 3.29% 3.30%
Number of daily rates quoted 348 363 395
England median daily rate £400 £385 £400
Median daily rate % change year-on-year +3.90% -3.75% +3.90%
10th Percentile £152 £143 £161
90th Percentile £575 £548 £538
UK median daily rate £400 £383 £378
% change year-on-year +4.58% +1.32% +0.67%
Number of hourly rates quoted 20 27 31
England median hourly rate £17.25 £17.43 £18.00
Median hourly rate % change year-on-year -1.03% -3.17% +2.86%
10th Percentile £14.00 £13.15 £12.14
90th Percentile £36.13 £43.00 £23.75
UK median hourly rate £17.25 £17.43 £17.43
% change year-on-year -1.03% - -0.40%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17,538 17,485 18,069
As % of all contract IT jobs advertised in England 19.21% 19.06% 20.41%
Number of daily rates quoted 10,477 10,724 11,314
England median daily rate £450 £445 £425
Median daily rate % change year-on-year +1.12% +4.71% +3.66%
10th Percentile £263 £231 £250
90th Percentile £626 £625 £600
UK median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +6.25%
Number of hourly rates quoted 791 766 791
England median hourly rate £27.53 £23.88 £26.00
Median hourly rate % change year-on-year +15.31% -8.17% -3.70%
10th Percentile £13.00 £12.00 £12.13
90th Percentile £52.50 £50.00 £47.83
UK median hourly rate £27.50 £24.98 £25.94
% change year-on-year +10.09% -3.69% -5.68%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 22 January 2019.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 22 January 2019.

Contractor hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 237 £425 +6.25% 37
South East +7 106 £440 +10.00% 30
North of England -37 69 £350 - 32
East of England +8 51 £275 -6.38% 16
North West -37 38 £338 -8.78% 21
Midlands -17 35 £375 +25.00% 20
Yorkshire -3 24 £350 +9.80% 9
West Midlands -29 19 £400 +28.00% 14
South West -33 19 £363 -14.71% 8
East Midlands +2 16 £263 -10.26% 6
North East 0 11 £381 +8.93% 2
ITIL Certification
UK

For the 6 months to 22 January 2019, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 520 (100.00%) ITIL
2 155 (29.81%) Service Management
3 138 (26.54%) Windows
4 107 (20.58%) Finance
5 106 (20.38%) Microsoft
6 86 (16.54%) Active Directory
7 84 (16.15%) Service Delivery
8 78 (15.00%) Office 365
9 73 (14.04%) Microsoft Office
9 73 (14.04%) Agile Software Development
10 69 (13.27%) Degree
11 65 (12.50%) Windows 10
12 63 (12.12%) Project Management
13 61 (11.73%) ITSM
14 59 (11.35%) Change Management
15 58 (11.15%) Stakeholder Management
15 58 (11.15%) ServiceNow
16 53 (10.19%) VMware
16 53 (10.19%) Incident Management
17 52 (10.00%) Configuration Management
17 52 (10.00%) Windows 7
18 51 (9.81%) Analytical Skills
19 46 (8.85%) Problem-Solving
19 46 (8.85%) SLA
19 46 (8.85%) Security Cleared
20 45 (8.65%) PRINCE2
21 44 (8.46%) Telecoms
21 44 (8.46%) VMware Infrastructure
22 41 (7.88%) Windows Server
23 40 (7.69%) Microsoft Certification

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (5.38%) MS Exchange
2 26 (5.00%) SharePoint
3 16 (3.08%) Skype for Business
4 9 (1.73%) IIS
5 7 (1.35%) Exchange Server 2010
5 7 (1.35%) Exchange Server 2013
5 7 (1.35%) IBM Notes
6 5 (0.96%) Confluence
7 4 (0.77%) CMS
7 4 (0.77%) IBM Domino
8 3 (0.58%) Exchange Server 2003
8 3 (0.58%) Exchange Server 2007
8 3 (0.58%) SharePoint 2013
8 3 (0.58%) Tomcat
9 2 (0.38%) Apache
9 2 (0.38%) Blackberry Enterprise Server
9 2 (0.38%) Drupal
9 2 (0.38%) SharePoint 2010
10 1 (0.19%) JBoss
10 1 (0.19%) WebSphere
Applications
1 73 (14.04%) Microsoft Office
2 14 (2.69%) MS Visio
3 7 (1.35%) Microsoft Excel
3 7 (1.35%) Microsoft PowerPoint
4 3 (0.58%) Microsoft Project
5 2 (0.38%) AutoCAD
Business Applications
1 19 (3.65%) Remedy ITSM
2 3 (0.58%) SAP BPC
3 2 (0.38%) Oracle Retail
3 2 (0.38%) SAP GTS
4 1 (0.19%) Dynamics AX
4 1 (0.19%) Dynamics NAV
4 1 (0.19%) Infor M3
4 1 (0.19%) Unit4 Business World
Cloud Services
1 78 (15.00%) Office 365
2 36 (6.92%) Microsoft Azure
3 19 (3.65%) Amazon AWS
4 6 (1.15%) OneDrive
5 5 (0.96%) Amazon CloudWatch
5 5 (0.96%) IaaS
5 5 (0.96%) PaaS
5 5 (0.96%) Virtual Private Cloud
6 4 (0.77%) Azure Active Directory
6 4 (0.77%) Cloud Computing
6 4 (0.77%) SuccessFactors
7 2 (0.38%) Amazon EC2
7 2 (0.38%) Amazon Glacier
7 2 (0.38%) Amazon S3
7 2 (0.38%) Amazon SQS
7 2 (0.38%) AWS CloudFormation
7 2 (0.38%) AWS CloudTrail
7 2 (0.38%) Dynamics 365
7 2 (0.38%) SaaS
8 1 (0.19%) Datadog
Communications & Networking
1 32 (6.15%) LAN
2 25 (4.81%) Firewall
2 25 (4.81%) WAN
3 24 (4.62%) TCP/IP
4 21 (4.04%) DNS
5 17 (3.27%) DHCP
6 16 (3.08%) VPN
7 14 (2.69%) Skype
7 14 (2.69%) VoIP
8 9 (1.73%) IP Telephony
8 9 (1.73%) Wireless
9 8 (1.54%) SAN
10 7 (1.35%) iSCSI
10 7 (1.35%) Network Security
11 6 (1.15%) Internet
12 5 (0.96%) DMZ
13 4 (0.77%) F5 BIG-IP GTM
13 4 (0.77%) F5 BIG-IP LTM
13 4 (0.77%) HTTP
13 4 (0.77%) WLAN
Database & Business Intelligence
1 21 (4.04%) SQL Server
2 9 (1.73%) Oracle Database
2 9 (1.73%) Oracle Database 11g
2 9 (1.73%) Oracle Database 12c
2 9 (1.73%) Oracle Exadata
3 7 (1.35%) Data Warehouse
3 7 (1.35%) SQL Server 2012
4 5 (0.96%) Big Data
4 5 (0.96%) SQL Server Analysis Services
4 5 (0.96%) SQL Server Integration Services
4 5 (0.96%) SQL Server Reporting Services
5 4 (0.77%) Cosmos DB
5 4 (0.77%) Oracle Discoverer
5 4 (0.77%) SQL Server 2008
6 3 (0.58%) Data Lake
6 3 (0.58%) Data Mart
6 3 (0.58%) MySQL
6 3 (0.58%) PostgreSQL
6 3 (0.58%) Power BI
6 3 (0.58%) SQL Server 2016
Development Applications
1 25 (4.81%) JIRA
2 5 (0.96%) Bitbucket
2 5 (0.96%) Jenkins
3 4 (0.77%) Hudson
4 3 (0.58%) AdminStudio
4 3 (0.58%) InstallShield
4 3 (0.58%) Subversion
5 2 (0.38%) Git (software)
5 2 (0.38%) Team Foundation Server
5 2 (0.38%) Visual Studio
6 1 (0.19%) Atlassian Bamboo
6 1 (0.19%) Maven
6 1 (0.19%) MSI
6 1 (0.19%) TestRail
6 1 (0.19%) Toad
6 1 (0.19%) Visual Studio Team System
6 1 (0.19%) WiX
General
1 107 (20.58%) Finance
2 44 (8.46%) Telecoms
3 33 (6.35%) Banking
4 20 (3.85%) Legal
5 13 (2.50%) Front Office
6 12 (2.31%) Law
6 12 (2.31%) Retail
7 7 (1.35%) Investment Banking
8 6 (1.15%) Automotive
8 6 (1.15%) Marketing
9 5 (0.96%) Manufacturing
10 3 (0.58%) Back Office
10 3 (0.58%) Pharmaceutical
10 3 (0.58%) Private Banking
10 3 (0.58%) Publishing
10 3 (0.58%) Retail Banking
11 2 (0.38%) Electronics
11 2 (0.38%) Financial Institution
12 1 (0.19%) Advertising
12 1 (0.19%) Military
Job Titles
1 122 (23.46%) Analyst
2 90 (17.31%) Service Manager
3 45 (8.65%) Support Analyst
4 44 (8.46%) Service Analyst
5 35 (6.73%) Service Desk Analyst
6 34 (6.54%) Transition Manager
7 33 (6.35%) ITIL Manager
8 32 (6.15%) Architect
9 31 (5.96%) Service Transition Manager
10 28 (5.38%) Delivery Manager
10 28 (5.38%) Services Delivery Manager
11 26 (5.00%) IT Manager
12 25 (4.81%) IT Support
12 25 (4.81%) Support Engineer
13 23 (4.42%) IT Analyst
13 23 (4.42%) Junior
14 21 (4.04%) Project Manager
15 20 (3.85%) Administrator
16 19 (3.65%) ITIL Service Manager
16 19 (3.65%) Service Desk Support
Libraries, Frameworks & Software Standards
1 21 (4.04%) Web Services
2 14 (2.69%) REST
3 13 (2.50%) XML
4 12 (2.31%) HTML
5 9 (1.73%) CSS
6 8 (1.54%) Ajax
6 8 (1.54%) XHTML
7 4 (0.77%) .NET
7 4 (0.77%) Oracle Fusion
7 4 (0.77%) Software Packaging
8 3 (0.58%) MDX
8 3 (0.58%) Middleware
8 3 (0.58%) SAML
8 3 (0.58%) SOAP
8 3 (0.58%) WSDL
9 2 (0.38%) LAMP
9 2 (0.38%) LDAP
9 2 (0.38%) Silverlight
9 2 (0.38%) WPF
9 2 (0.38%) XMPP
Miscellaneous
1 51 (9.81%) Analytical Skills
2 38 (7.31%) Self-Motivation
3 31 (5.96%) Data Centre
4 21 (4.04%) CMDB
5 18 (3.46%) Management Information System
6 8 (1.54%) User Experience
7 6 (1.15%) Blackberry
7 6 (1.15%) iPhone
7 6 (1.15%) Virtual Team
8 5 (0.96%) Driving Licence
8 5 (0.96%) Mobile App
8 5 (0.96%) NHS
8 5 (0.96%) PKI
8 5 (0.96%) Replication
9 4 (0.77%) Clustering
9 4 (0.77%) Data Structures
9 4 (0.77%) Mainframe
9 4 (0.77%) Wiki
10 3 (0.58%) PMI
10 3 (0.58%) Smartphone
Operating Systems
1 138 (26.54%) Windows
2 65 (12.50%) Windows 10
3 52 (10.00%) Windows 7
4 41 (7.88%) Windows Server
5 38 (7.31%) Windows Server 2008
6 29 (5.58%) Linux
7 18 (3.46%) Windows Server 2012
8 12 (2.31%) Unix
9 11 (2.12%) Red Hat Enterprise Linux
10 10 (1.92%) SUSE
11 9 (1.73%) Windows 8
12 6 (1.15%) Android
12 6 (1.15%) Mac OS
13 3 (0.58%) Apple iOS
13 3 (0.58%) Windows Server 2003
14 2 (0.38%) Data ONTAP
15 1 (0.19%) SUSE Linux Enterprise Server
15 1 (0.19%) Windows XP
Processes & Methodologies
1 520 (100.00%) ITIL
2 155 (29.81%) Service Management
3 84 (16.15%) Service Delivery
4 73 (14.04%) Agile Software Development
5 63 (12.12%) Project Management
6 61 (11.73%) ITSM
7 59 (11.35%) Change Management
8 58 (11.15%) Stakeholder Management
9 53 (10.19%) Incident Management
10 52 (10.00%) Configuration Management
11 46 (8.85%) Problem-Solving
12 45 (8.65%) PRINCE2
13 34 (6.54%) Disaster Recovery
14 32 (6.15%) Migration
14 32 (6.15%) Problem Management
15 27 (5.19%) Asset Management
16 26 (5.00%) Service Design
17 25 (4.81%) Infrastructure Engineering
18 24 (4.62%) DevOps
19 22 (4.23%) Root Cause Analysis
Programming Languages
1 30 (5.77%) SQL
2 26 (5.00%) PowerShell
3 19 (3.65%) Java
4 11 (2.12%) Bash Shell
5 10 (1.92%) C
5 10 (1.92%) JavaScript
6 9 (1.73%) Perl
6 9 (1.73%) Python
7 8 (1.54%) C#
8 5 (0.96%) C++
8 5 (0.96%) VB
9 4 (0.77%) VBScript
10 3 (0.58%) T-SQL
11 1 (0.19%) ABAP
11 1 (0.19%) AWK
11 1 (0.19%) sed
11 1 (0.19%) Shell Script
Qualifications
1 69 (13.27%) Degree
2 46 (8.85%) Security Cleared
3 40 (7.69%) Microsoft Certification
4 36 (6.92%) SC Cleared
5 34 (6.54%) Cisco Certification
6 29 (5.58%) MCSE
7 27 (5.19%) CCNA
8 12 (2.31%) Computer Science Degree
9 10 (1.92%) MCP
10 9 (1.73%) VMware Certified Professional (VCP)
11 8 (1.54%) CCNP
11 8 (1.54%) MCITP
11 8 (1.54%) PRINCE2 Certification
12 6 (1.15%) PMI Certification
12 6 (1.15%) TOGAF Certification
13 5 (0.96%) AWS Certification
13 5 (0.96%) CCIE
13 5 (0.96%) HND
13 5 (0.96%) ISEB
13 5 (0.96%) MCSA
Quality Assurance & Compliance
1 46 (8.85%) SLA
2 12 (2.31%) Data Quality
3 10 (1.92%) GDPR
4 7 (1.35%) QA
5 6 (1.15%) ISO/IEC 27001
6 4 (0.77%) ISO/IEC 20000
7 3 (0.58%) COBIT
8 2 (0.38%) Cyber Essentials
8 2 (0.38%) PMO
8 2 (0.38%) Sarbanes-Oxley
9 1 (0.19%) Cyber Essentials PLUS
9 1 (0.19%) GxP
9 1 (0.19%) HL7
9 1 (0.19%) PMBOK
System Software
1 86 (16.54%) Active Directory
2 44 (8.46%) VMware Infrastructure
3 18 (3.46%) Hyper-V
4 17 (3.27%) VMware ESXi
5 10 (1.92%) XenApp
6 9 (1.73%) Oracle RAC
7 6 (1.15%) vSphere
8 5 (0.96%) BitLocker
9 4 (0.77%) Docker
9 4 (0.77%) Microsoft App-V
9 4 (0.77%) NFS
9 4 (0.77%) ProxySG
9 4 (0.77%) Virtual Desktop
9 4 (0.77%) XenDesktop
10 3 (0.58%) Virtual Servers
11 2 (0.38%) Virtual Machines
11 2 (0.38%) VMware Workstation
12 1 (0.19%) Microsoft Virtual Server
12 1 (0.19%) Veritas Cluster Server
12 1 (0.19%) Xen
Systems Management
1 28 (5.38%) SCCM
2 9 (1.73%) AirWatch
2 9 (1.73%) SCOM
3 6 (1.15%) Puppet
3 6 (1.15%) vCenter Server
4 5 (0.96%) Ansible
4 5 (0.96%) Microsoft Intune
4 5 (0.96%) Single Sign-On
4 5 (0.96%) Terraform
5 4 (0.77%) NetBackup
5 4 (0.77%) Opscode Chef
5 4 (0.77%) WSUS
6 3 (0.58%) Microsoft Clustering
6 3 (0.58%) Microsoft Data Protection Manager
6 3 (0.58%) Norton AntiVirus
6 3 (0.58%) SCOrch
6 3 (0.58%) SCVMM
6 3 (0.58%) ThinApp
6 3 (0.58%) vMotion
7 2 (0.38%) SnapMirror
Vendors
1 106 (20.38%) Microsoft
2 58 (11.15%) ServiceNow
3 53 (10.19%) VMware
4 38 (7.31%) Citrix
5 37 (7.12%) Cisco
6 26 (5.00%) Remedy
7 23 (4.42%) Oracle
8 22 (4.23%) SAP
9 16 (3.08%) HP
10 15 (2.88%) BMC
11 12 (2.31%) Bloomberg
11 12 (2.31%) CA
11 12 (2.31%) Reuters
11 12 (2.31%) SolarWinds
12 11 (2.12%) Red Hat
13 10 (1.92%) NetApp
14 9 (1.73%) Ivanti
15 8 (1.54%) Apple
15 8 (1.54%) Symantec
16 7 (1.35%) McAfee