Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 357 322 319
Rank change year-on-year -35 -3 +6
Contract jobs citing ITIL Certification 621 745 786
As % of all contract IT jobs advertised in England 0.66% 0.76% 0.75%
As % of the Qualifications category 3.52% 3.70% 3.77%
Number of daily rates quoted 416 482 522
England median daily rate £400 £390 £388
Median daily rate % change year-on-year +2.56% +0.65% +2.31%
10th Percentile £156 £195 £208
90th Percentile £550 £538 £536
UK median daily rate £400 £388 £388
% change year-on-year +3.23% - +3.33%
Number of hourly rates quoted 23 49 44
England median hourly rate £17.43 £18.50 £17.50
Median hourly rate % change year-on-year -5.78% +5.71% +19.66%
10th Percentile £12.20 £11.80 £8.83
90th Percentile £52.60 £42.45 £39.75
UK median hourly rate £17.43 £18.00 £17.50
% change year-on-year -3.17% +2.86% +20.69%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17630 20111 20842
As % of all contract IT jobs advertised in England 18.78% 20.49% 19.85%
Number of daily rates quoted 10825 12536 12686
England median daily rate £425 £423 £400
Median daily rate % change year-on-year +0.59% +5.63% -
10th Percentile £230 £250 £250
90th Percentile £600 £593 £575
UK median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +2.56%
Number of hourly rates quoted 829 779 1000
England median hourly rate £25.12 £25.50 £23.00
Median hourly rate % change year-on-year -1.49% +10.87% +21.05%
10th Percentile £12.00 £12.14 £11.50
90th Percentile £50.00 £47.73 £49.19
UK median hourly rate £26.35 £26.25 £24.41
% change year-on-year +0.36% +7.55% +28.46%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 18 November 2017.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 18 November 2017.

Contractor hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 282 £401 -11.00% 24
South East -33 116 £413 +10.00% 6
North of England +30 89 £365 - 7
North West +43 63 £381 -0.97% 4
Midlands -50 54 £313 -3.85% 3
East of England -2 45 £348 -18.24% 3
South West 0 34 £475 +63.79% 3
East Midlands -14 30 £288 -14.81% 1
Yorkshire +9 24 £319 +4.08% 3
West Midlands -31 22 £313 -3.85% 2
North East +27 2 £350 -6.67%
ITIL Certification
UK

For the 6 months to 18 November 2017, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for ITIL Certification.

1 621 (100.00%) ITIL
2 192 (30.92%) Service Management
3 149 (23.99%) Finance
4 148 (23.83%) Windows
5 114 (18.36%) Microsoft
5 114 (18.36%) Active Directory
6 98 (15.78%) Change Management
7 93 (14.98%) ITSM
8 92 (14.81%) Service Delivery
8 92 (14.81%) SLA
9 89 (14.33%) Project Management
10 88 (14.17%) Security Cleared
11 82 (13.20%) Stakeholder Management
12 76 (12.24%) Analytical Skills
13 71 (11.43%) Agile Software Development
14 70 (11.27%) Microsoft Office
15 66 (10.63%) Degree
16 65 (10.47%) PRINCE2
17 60 (9.66%) VMware
18 58 (9.34%) Banking
19 56 (9.02%) Configuration Management
20 53 (8.53%) Release Management
21 52 (8.37%) Citrix
22 51 (8.21%) Management Information System
22 51 (8.21%) SC Cleared
23 50 (8.05%) Windows Server
23 50 (8.05%) Cisco
24 49 (7.89%) ServiceNow
25 47 (7.57%) Problem Management
26 46 (7.41%) Service Design

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (3.54%) Skype for Business
2 13 (2.09%) CMS
2 13 (2.09%) MS Exchange
3 12 (1.93%) SharePoint
4 6 (0.97%) Confluence
5 5 (0.81%) Blackberry Enterprise Server
5 5 (0.81%) Exchange Server 2010
6 4 (0.64%) IIS
7 3 (0.48%) DataSynapse
7 3 (0.48%) IBM Notes
8 2 (0.32%) Exchange Server 2013
8 2 (0.32%) OpenStack
8 2 (0.32%) Oracle SOA Suite
8 2 (0.32%) SAS
8 2 (0.32%) WebLogic
8 2 (0.32%) WebSphere
8 2 (0.32%) WebSphere Application Server
8 2 (0.32%) WebSphere Process Server
9 1 (0.16%) Apache
9 1 (0.16%) IBM Domino
Applications
1 70 (11.27%) Microsoft Office
2 19 (3.06%) Microsoft Excel
3 14 (2.25%) Microsoft PowerPoint
4 11 (1.77%) MS Visio
5 9 (1.45%) Microsoft Project
6 1 (0.16%) Acrobat
6 1 (0.16%) AutoCAD
6 1 (0.16%) S-PLUS
Business Applications
1 9 (1.45%) Remedy ITSM
2 2 (0.32%) Payment Gateway
3 1 (0.16%) Oracle Applications
3 1 (0.16%) Oracle EBS
3 1 (0.16%) Oracle Retail
3 1 (0.16%) Sage CRM
3 1 (0.16%) SAP FI
3 1 (0.16%) SAP SD
Cloud Services
1 33 (5.31%) Office 365
2 20 (3.22%) Microsoft Azure
3 13 (2.09%) Amazon AWS
4 8 (1.29%) SaaS
5 5 (0.81%) G Suite
5 5 (0.81%) PaaS
6 4 (0.64%) IaaS
7 3 (0.48%) BPaaS
7 3 (0.48%) Cloud Computing
8 2 (0.32%) Amazon CloudWatch
8 2 (0.32%) AWS CloudFormation
8 2 (0.32%) Azure Active Directory
8 2 (0.32%) OpenShift
8 2 (0.32%) Yammer
9 1 (0.16%) Amazon EC2
9 1 (0.16%) Amazon Glacier
9 1 (0.16%) Amazon S3
9 1 (0.16%) Amazon SQS
9 1 (0.16%) AWS CloudTrail
9 1 (0.16%) Virtual Private Cloud
Communications & Networking
1 28 (4.51%) DNS
2 25 (4.03%) DHCP
2 25 (4.03%) SAN
3 21 (3.38%) WAN
4 18 (2.90%) Firewall
4 18 (2.90%) VoIP
5 17 (2.74%) LAN
6 16 (2.58%) TCP/IP
7 14 (2.25%) Skype
8 12 (1.93%) VPN
9 8 (1.29%) Fibre Channel
9 8 (1.29%) Wireless
10 7 (1.13%) NAS
11 6 (0.97%) Radio Access Network
11 6 (0.97%) WebEx
12 5 (0.81%) Extranet
12 5 (0.81%) LDAP
12 5 (0.81%) SSL
12 5 (0.81%) WLAN
13 4 (0.64%) Intrusion Detection
Database & Business Intelligence
1 21 (3.38%) SQL Server
2 8 (1.29%) Oracle Database
3 5 (0.81%) MongoDB
4 4 (0.64%) Data Warehouse
5 3 (0.48%) Oracle Database 12c
6 2 (0.32%) Apache Cassandra
6 2 (0.32%) Big Data
6 2 (0.32%) Hadoop
6 2 (0.32%) MySQL
6 2 (0.32%) Oracle Database 11g
6 2 (0.32%) SQL Server Analysis Services
6 2 (0.32%) SQL Server Integration Services
6 2 (0.32%) SQL Server Reporting Services
7 1 (0.16%) InterSystems Cache
7 1 (0.16%) MS Access
7 1 (0.16%) Oracle Database 10g
7 1 (0.16%) Oracle Discoverer
7 1 (0.16%) Oracle Reports
7 1 (0.16%) RDBMS
7 1 (0.16%) SQL Server 2005
Development Applications
1 9 (1.45%) JIRA
2 7 (1.13%) Git (software)
3 4 (0.64%) HP UFT
4 3 (0.48%) Bitbucket
4 3 (0.48%) Jenkins
4 3 (0.48%) Rational DOORS
4 3 (0.48%) Team Foundation Server
5 2 (0.32%) Artifactory
5 2 (0.32%) ClearCase
5 2 (0.32%) ClearQuest
5 2 (0.32%) JMeter
5 2 (0.32%) Subversion
5 2 (0.32%) TestRail
5 2 (0.32%) Toad
6 1 (0.16%) Maven
6 1 (0.16%) Oracle Forms
6 1 (0.16%) Sonatype Nexus
General
1 149 (23.99%) Finance
2 58 (9.34%) Banking
3 45 (7.25%) Telecoms
4 20 (3.22%) Manufacturing
5 19 (3.06%) International Banking
6 17 (2.74%) Marketing
7 16 (2.58%) Retail
8 15 (2.42%) Electronics
8 15 (2.42%) Law
9 14 (2.25%) Advertising
10 11 (1.77%) Publishing
11 8 (1.29%) Legal
12 7 (1.13%) Military
12 7 (1.13%) Pharmaceutical
13 5 (0.81%) Investment Banking
14 4 (0.64%) German Language
15 2 (0.32%) Automotive
15 2 (0.32%) French Language
16 1 (0.16%) Front Office
16 1 (0.16%) Games
Job Titles
1 155 (24.96%) Analyst
2 137 (22.06%) Service Manager
3 85 (13.69%) Service Analyst
4 62 (9.98%) Service Desk Analyst
5 55 (8.86%) Architect
6 39 (6.28%) Service Transition Manager
6 39 (6.28%) Transition Manager
7 35 (5.64%) IT Manager
8 34 (5.48%) ITIL Manager
9 29 (4.67%) ITIL Service Analyst
10 28 (4.51%) ITIL Service Manager
10 28 (4.51%) Services Delivery Manager
11 27 (4.35%) Delivery Manager
12 25 (4.03%) ITIL Service Desk Analyst
13 24 (3.86%) Business Analyst
13 24 (3.86%) IT Analyst
13 24 (3.86%) IT Services Manager
13 24 (3.86%) Project Manager
14 22 (3.54%) Consultant
14 22 (3.54%) Support Analyst
Libraries, Frameworks & Software Standards
1 21 (3.38%) Web Services
2 8 (1.29%) .NET
3 7 (1.13%) Software Packaging
4 5 (0.81%) AngularJS
4 5 (0.81%) CSS
4 5 (0.81%) HTML
4 5 (0.81%) Middleware
4 5 (0.81%) Twitter Bootstrap
4 5 (0.81%) X-Windows
5 3 (0.48%) REST
6 2 (0.32%) ISPF
6 2 (0.32%) Oracle GoldenGate
6 2 (0.32%) Sensu
6 2 (0.32%) XML
6 2 (0.32%) XML Messaging
7 1 (0.16%) 802.1X
7 1 (0.16%) XMPP
7 1 (0.16%) YAML
Miscellaneous
1 76 (12.24%) Analytical Skills
2 51 (8.21%) Management Information System
3 36 (5.80%) Computer Science
4 35 (5.64%) Data Centre
5 20 (3.22%) CMDB
6 12 (1.93%) Blackberry
7 7 (1.13%) RSA SecurID
8 6 (0.97%) PMI
8 6 (0.97%) Replication
8 6 (0.97%) User Experience
9 5 (0.81%) Enterprise Software
9 5 (0.81%) NHS
9 5 (0.81%) Public Cloud
10 4 (0.64%) Data Structures
10 4 (0.64%) Driving Licence
10 4 (0.64%) Greenfield Project
10 4 (0.64%) iPad
10 4 (0.64%) Mainframe
11 3 (0.48%) iPhone
11 3 (0.48%) Private Cloud
Operating Systems
1 148 (23.83%) Windows
2 50 (8.05%) Windows Server
3 31 (4.99%) Windows 7
4 30 (4.83%) Linux
5 26 (4.19%) Unix
6 23 (3.70%) Windows Server 2008
7 20 (3.22%) Windows Server 2012
8 18 (2.90%) Windows 10
9 12 (1.93%) Windows Server 2003
10 7 (1.13%) Android
10 7 (1.13%) Mac OS X
11 5 (0.81%) Apple iOS
12 4 (0.64%) AIX
12 4 (0.64%) Solaris
13 3 (0.48%) Mac OS
13 3 (0.48%) SUSE
14 2 (0.32%) Red Hat Enterprise Linux
14 2 (0.32%) Windows XP
15 1 (0.16%) Oracle Linux
15 1 (0.16%) Windows Embedded Compact
Processes & Methodologies
1 621 (100.00%) ITIL
2 192 (30.92%) Service Management
3 98 (15.78%) Change Management
4 93 (14.98%) ITSM
5 92 (14.81%) Service Delivery
6 89 (14.33%) Project Management
7 82 (13.20%) Stakeholder Management
8 71 (11.43%) Agile Software Development
9 65 (10.47%) PRINCE2
10 56 (9.02%) Configuration Management
11 53 (8.53%) Release Management
12 47 (7.57%) Problem Management
13 46 (7.41%) Service Design
14 43 (6.92%) Incident Management
15 33 (5.31%) Scrum
16 25 (4.03%) Programme Management
17 23 (3.70%) Business Analysis
17 23 (3.70%) DevOps
18 22 (3.54%) Migration
19 21 (3.38%) Disaster Recovery
Programming Languages
1 25 (4.03%) SQL
2 20 (3.22%) PowerShell
3 13 (2.09%) Python
4 12 (1.93%) Java
5 6 (0.97%) C
5 6 (0.97%) Perl
6 5 (0.81%) R
6 5 (0.81%) Shell Script
7 4 (0.64%) Bash Shell
7 4 (0.64%) C#
7 4 (0.64%) C++
7 4 (0.64%) VBScript
8 3 (0.48%) PL/SQL
9 2 (0.32%) JavaScript
9 2 (0.32%) JCL
9 2 (0.32%) Jython
9 2 (0.32%) PHP
9 2 (0.32%) T-SQL
9 2 (0.32%) VB
9 2 (0.32%) VB.NET
Qualifications
1 88 (14.17%) Security Cleared
2 66 (10.63%) Degree
3 51 (8.21%) SC Cleared
4 45 (7.25%) Microsoft Certification
5 34 (5.48%) MCSE
6 33 (5.31%) DV Cleared
7 15 (2.42%) PMI Certification
8 14 (2.25%) Cisco Certification
8 14 (2.25%) MCP
8 14 (2.25%) MCSA
9 10 (1.61%) PMP
9 10 (1.61%) PRINCE2 Certification
10 8 (1.29%) CISSP
10 8 (1.29%) MCDST
11 7 (1.13%) CCNP
11 7 (1.13%) Computer Science Degree
11 7 (1.13%) ISEB
12 6 (0.97%) PRINCE2 Practitioner
13 5 (0.81%) Chartered Engineer
13 5 (0.81%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 92 (14.81%) SLA
2 26 (4.19%) ISO/IEC 20000
3 21 (3.38%) ISO/IEC 27001
4 19 (3.06%) ISO 9001
5 12 (1.93%) PMO
6 8 (1.29%) QA
7 3 (0.48%) COBIT
8 2 (0.32%) Disclosure Scotland
8 2 (0.32%) HL7
8 2 (0.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.32%) Sarbanes-Oxley
9 1 (0.16%) GDPR
9 1 (0.16%) GxP
9 1 (0.16%) ISO 22301
9 1 (0.16%) ISO 9000
9 1 (0.16%) PMBOK
System Software
1 114 (18.36%) Active Directory
2 28 (4.51%) VMware Infrastructure
3 21 (3.38%) Hyper-V
4 12 (1.93%) vSphere
4 12 (1.93%) XenApp
5 5 (0.81%) Docker
6 4 (0.64%) Virtual Machines
7 3 (0.48%) Virtual Desktop
7 3 (0.48%) Virtual Servers
7 3 (0.48%) VMware ESXi
8 2 (0.32%) Microsoft Virtual Server
8 2 (0.32%) Oracle RAC
8 2 (0.32%) Time Sharing Option
9 1 (0.16%) BitLocker
9 1 (0.16%) Terminal Server
9 1 (0.16%) vCloud
9 1 (0.16%) XenDesktop
Systems Management
1 35 (5.64%) SCCM
2 10 (1.61%) SCOM
3 6 (0.97%) Forefront Identity Manager
3 6 (0.97%) HP Quality Center
4 5 (0.81%) Ansible
4 5 (0.81%) Puppet
4 5 (0.81%) Systems Management Server (SMS)
5 4 (0.64%) AirWatch
5 4 (0.64%) EMC NetWorker
5 4 (0.64%) McAfee ePO
5 4 (0.64%) WSUS
6 3 (0.48%) Data Guard
6 3 (0.48%) Nagios
6 3 (0.48%) NetBackup
6 3 (0.48%) Oracle Enterprise Manager
6 3 (0.48%) Oracle RMAN
6 3 (0.48%) Terraform
6 3 (0.48%) vCenter Server
7 2 (0.32%) ArcSight ESM
7 2 (0.32%) Backup Exec
Vendors
1 114 (18.36%) Microsoft
2 60 (9.66%) VMware
3 52 (8.37%) Citrix
4 50 (8.05%) Cisco
5 49 (7.89%) ServiceNow
6 24 (3.86%) HP
7 23 (3.70%) SAP
8 19 (3.06%) Oracle
9 14 (2.25%) NetApp
9 14 (2.25%) SolarWinds
10 13 (2.09%) EMC
10 13 (2.09%) Remedy
11 11 (1.77%) Dell
11 11 (1.77%) LANDesk
11 11 (1.77%) McAfee
12 9 (1.45%) Avaya
13 8 (1.29%) Fortinet
13 8 (1.29%) IBM
13 8 (1.29%) Splunk
14 7 (1.13%) Google