Period
to 20 May 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 20 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
20 May 2018
Same period 2017 Same period 2016
Rank 385 387 287
Rank change year-on-year +2 -100 -8
Contract jobs citing ITIL Certification 564 491 822
As % of all contract IT jobs advertised in England 0.61% 0.58% 0.85%
As % of the Qualifications category 3.21% 2.88% 3.95%
Number of daily rates quoted 352 311 551
England median daily rate £424 £400 £375
Median daily rate % change year-on-year +6.00% +6.67% -
10th Percentile £157 £170 £200
90th Percentile £555 £538 £575
UK median daily rate £410 £400 £375
% change year-on-year +2.50% +6.67% -
Number of hourly rates quoted 30 12 39
England median hourly rate £16.00 £15.78 £16.50
Median hourly rate % change year-on-year +1.43% -4.39% -5.71%
10th Percentile £12.20 £12.50 £8.75
90th Percentile £34.40 £23.35 £29.00
UK median hourly rate £17.43 £17.30 £18.00
% change year-on-year +0.75% -3.89% +2.86%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17,543 17,043 20,814
As % of all contract IT jobs advertised in England 19.05% 20.30% 21.42%
Number of daily rates quoted 10,502 10,639 13,095
England median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £250 £261 £250
90th Percentile £637 £600 £600
UK median daily rate £450 £425 £405
% change year-on-year +5.88% +4.94% +1.25%
Number of hourly rates quoted 781 870 757
England median hourly rate £25.00 £30.00 £27.50
Median hourly rate % change year-on-year -16.67% +9.09% +25.00%
10th Percentile £12.45 £12.00 £12.00
90th Percentile £50.00 £52.50 £53.30
UK median hourly rate £23.50 £30.00 £32.50
% change year-on-year -21.67% -7.69% +47.73%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 20 May 2018.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 20 May 2018.

Contractor hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 20 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -14 260 £425 +0.59% 30
North of England +20 89 £425 +6.25% 29
South East -38 85 £449 +12.25% 16
Midlands +8 80 £300 -12.73% 15
North West +25 71 £418 +6.03% 10
West Midlands +2 49 £268 -36.84% 10
East of England +11 36 £350 -11.39% 9
East Midlands +5 31 £300 - 5
South West +6 19 £363 -9.38% 5
Yorkshire -29 13 £513 +28.13% 17
North East - 5 £318 - 2
ITIL Certification
UK

For the 6 months to 20 May 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 564 (100.00%) ITIL
2 195 (34.57%) Service Management
3 150 (26.60%) Windows
4 125 (22.16%) Microsoft
5 109 (19.33%) Active Directory
6 107 (18.97%) Finance
7 100 (17.73%) ServiceNow
8 95 (16.84%) Project Management
9 82 (14.54%) Agile Software Development
10 81 (14.36%) ITSM
11 79 (14.01%) Service Delivery
12 74 (13.12%) Cisco
13 72 (12.77%) Microsoft Office
14 70 (12.41%) Stakeholder Management
15 67 (11.88%) PRINCE2
16 66 (11.70%) Security Cleared
17 61 (10.82%) Change Management
18 59 (10.46%) VMware
19 56 (9.93%) Analytical Skills
20 55 (9.75%) Windows Server
20 55 (9.75%) SLA
21 54 (9.57%) Problem-Solving
22 49 (8.69%) SC Cleared
23 48 (8.51%) Cisco Certification
24 45 (7.98%) Windows 7
25 44 (7.80%) Banking
26 42 (7.45%) Incident Management
27 41 (7.27%) MS Exchange
27 41 (7.27%) VMware Infrastructure
27 41 (7.27%) Service Design

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (7.27%) MS Exchange
2 22 (3.90%) Skype for Business
3 18 (3.19%) Exchange Server 2010
4 15 (2.66%) IIS
4 15 (2.66%) SharePoint
5 9 (1.60%) Exchange Server 2013
6 4 (0.71%) CMS
7 3 (0.53%) Apache
7 3 (0.53%) Blackberry Enterprise Server
8 2 (0.35%) SharePoint 2010
8 2 (0.35%) Tomcat
8 2 (0.35%) WebSphere
9 1 (0.18%) Apache Solr
9 1 (0.18%) Confluence
9 1 (0.18%) Drupal
9 1 (0.18%) Elasticsearch
9 1 (0.18%) Exchange Server 2003
9 1 (0.18%) Oracle Application Server
9 1 (0.18%) Oracle Coherence
9 1 (0.18%) Oracle Workflow
Applications
1 72 (12.77%) Microsoft Office
2 14 (2.48%) Microsoft Excel
3 8 (1.42%) Microsoft PowerPoint
4 7 (1.24%) MS Visio
5 4 (0.71%) Microsoft Project
6 2 (0.35%) Spreadsheet
7 1 (0.18%) Acrobat
7 1 (0.18%) AutoCAD
Business Applications
1 5 (0.89%) Remedy ITSM
2 3 (0.53%) Payment Gateway
3 1 (0.18%) Dynamics CRM
3 1 (0.18%) Oracle Applications
3 1 (0.18%) Oracle EBS
3 1 (0.18%) Oracle Retail
3 1 (0.18%) SAP CO
3 1 (0.18%) SAP FI
3 1 (0.18%) SAP FI/CO
3 1 (0.18%) Unit4 Business World
Cloud Services
1 33 (5.85%) Office 365
2 26 (4.61%) Microsoft Azure
3 15 (2.66%) Amazon AWS
4 10 (1.77%) SaaS
5 7 (1.24%) AWS CloudFormation
6 3 (0.53%) PaaS
7 2 (0.35%) IaaS
8 1 (0.18%) Amazon CloudWatch
8 1 (0.18%) Amazon EC2
8 1 (0.18%) Azure Active Directory
8 1 (0.18%) OneDrive
8 1 (0.18%) OpenShift
8 1 (0.18%) Sauce Labs
8 1 (0.18%) SuccessFactors
8 1 (0.18%) Virtual Private Cloud
Communications & Networking
1 37 (6.56%) Firewall
2 35 (6.21%) LAN
3 31 (5.50%) WAN
4 26 (4.61%) VPN
5 24 (4.26%) VoIP
6 23 (4.08%) DNS
7 18 (3.19%) SAN
8 16 (2.84%) DHCP
8 16 (2.84%) Skype
9 14 (2.48%) Wi-Fi
10 13 (2.30%) Internet
11 12 (2.13%) TCP/IP
12 11 (1.95%) Network Security
13 8 (1.42%) BGP
13 8 (1.42%) OSPF
14 7 (1.24%) MPLS
15 6 (1.06%) Cisco Nexus
15 6 (1.06%) SMS
15 6 (1.06%) Wireless
16 5 (0.89%) F5 BIG-IP LTM
Database & Business Intelligence
1 15 (2.66%) SQL Server
2 5 (0.89%) Relational Database
3 4 (0.71%) Data Warehouse
3 4 (0.71%) SQL Server 2012
4 3 (0.53%) Data Mining
4 3 (0.53%) DB2
4 3 (0.53%) Oracle Database
4 3 (0.53%) SQL Server 2008
5 2 (0.35%) MySQL
5 2 (0.35%) Oracle Database 11g
5 2 (0.35%) Oracle Database 12c
5 2 (0.35%) SQL Server 2005
6 1 (0.18%) GIS
6 1 (0.18%) MS Access
6 1 (0.18%) Oracle Database 10g
6 1 (0.18%) Oracle Reports
6 1 (0.18%) PostgreSQL
6 1 (0.18%) SQL Server 2000
6 1 (0.18%) SQL Server Integration Services
6 1 (0.18%) SQLPlus
Development Applications
1 25 (4.43%) JIRA
2 3 (0.53%) TestRail
3 2 (0.35%) RStudio
4 1 (0.18%) Bitbucket
4 1 (0.18%) Cucumber
4 1 (0.18%) Git (software)
4 1 (0.18%) Selenium
4 1 (0.18%) Serena SBM
4 1 (0.18%) Toad
4 1 (0.18%) Visual Studio
4 1 (0.18%) Visual Studio Team System
General
1 107 (18.97%) Finance
2 44 (7.80%) Banking
3 31 (5.50%) Telecoms
4 16 (2.84%) Legal
5 15 (2.66%) Pharmaceutical
6 14 (2.48%) Investment Banking
6 14 (2.48%) Publishing
7 13 (2.30%) Retail
8 12 (2.13%) Law
9 7 (1.24%) Financial Institution
10 4 (0.71%) Games
10 4 (0.71%) Marketing
11 3 (0.53%) Automotive
11 3 (0.53%) French Language
11 3 (0.53%) Manufacturing
11 3 (0.53%) Retail Banking
12 2 (0.35%) Advertising
12 2 (0.35%) Billing
13 1 (0.18%) General Ledger
13 1 (0.18%) Local Government
Job Titles
1 136 (24.11%) Analyst
2 89 (15.78%) Service Manager
3 68 (12.06%) Service Analyst
4 51 (9.04%) Service Desk Analyst
5 41 (7.27%) Project Manager
6 38 (6.74%) ITIL Manager
7 36 (6.38%) Business Analyst
8 31 (5.50%) Support Analyst
9 30 (5.32%) Service Transition Manager
9 30 (5.32%) Transition Manager
10 29 (5.14%) IT Analyst
10 29 (5.14%) IT Manager
11 25 (4.43%) Architect
11 25 (4.43%) ITIL Service Manager
12 23 (4.08%) Support Engineer
13 20 (3.55%) Network Engineer
14 18 (3.19%) Delivery Manager
14 18 (3.19%) Developer
14 18 (3.19%) Service Desk Support Analyst
14 18 (3.19%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 23 (4.08%) Web Services
2 22 (3.90%) HTML
3 17 (3.01%) CSS
4 10 (1.77%) AngularJS
4 10 (1.77%) Twitter Bootstrap
5 9 (1.60%) REST
6 8 (1.42%) XML
7 7 (1.24%) .NET
7 7 (1.24%) Ajax
7 7 (1.24%) XHTML
8 6 (1.06%) ISPF
8 6 (1.06%) Middleware
9 5 (0.89%) SOAP
10 3 (0.53%) HTML5
10 3 (0.53%) LAMP
10 3 (0.53%) Node.js
10 3 (0.53%) Oracle Fusion
10 3 (0.53%) SAML
10 3 (0.53%) Velocity
11 2 (0.35%) Spring
Miscellaneous
1 56 (9.93%) Analytical Skills
2 31 (5.50%) Management Information System
3 23 (4.08%) Data Centre
4 19 (3.37%) Self-Motivation
5 16 (2.84%) CMDB
6 13 (2.30%) PMI
7 10 (1.77%) Enterprise Software
8 9 (1.60%) Blackberry
8 9 (1.60%) Computer Science
8 9 (1.60%) Mainframe
8 9 (1.60%) User Experience
9 8 (1.42%) Greenfield Project
9 8 (1.42%) NHS
10 6 (1.06%) Clustering
10 6 (1.06%) Driving Licence
11 5 (0.89%) Data Protection Act
11 5 (0.89%) EMC VNX
11 5 (0.89%) iPhone
12 4 (0.71%) Fat Client
12 4 (0.71%) Thin Client
Operating Systems
1 150 (26.60%) Windows
2 55 (9.75%) Windows Server
3 45 (7.98%) Windows 7
4 35 (6.21%) Linux
5 33 (5.85%) Windows Server 2008
6 29 (5.14%) Unix
6 29 (5.14%) Windows 10
7 24 (4.26%) Windows Server 2012
8 14 (2.48%) Windows Server 2003
9 9 (1.60%) Windows XP
10 8 (1.42%) AIX
11 5 (0.89%) Android
11 5 (0.89%) Solaris
11 5 (0.89%) SUSE
12 4 (0.71%) Windows Vista
13 3 (0.53%) Windows 8
14 2 (0.35%) Mac OS
14 2 (0.35%) Mac OS X
15 1 (0.18%) MVS
15 1 (0.18%) VME
Processes & Methodologies
1 564 (100.00%) ITIL
2 195 (34.57%) Service Management
3 95 (16.84%) Project Management
4 82 (14.54%) Agile Software Development
5 81 (14.36%) ITSM
6 79 (14.01%) Service Delivery
7 70 (12.41%) Stakeholder Management
8 67 (11.88%) PRINCE2
9 61 (10.82%) Change Management
10 54 (9.57%) Problem-Solving
11 42 (7.45%) Incident Management
12 41 (7.27%) Service Design
13 31 (5.50%) Configuration Management
14 28 (4.96%) Disaster Recovery
15 27 (4.79%) Continuous Improvement
16 26 (4.61%) Migration
17 25 (4.43%) Release Management
18 23 (4.08%) ITIL V3
18 23 (4.08%) Root Cause Analysis
19 22 (3.90%) DevOps
Programming Languages
1 31 (5.50%) SQL
2 30 (5.32%) PowerShell
3 15 (2.66%) JavaScript
4 12 (2.13%) C
5 11 (1.95%) Java
6 8 (1.42%) Shell Script
7 6 (1.06%) JCL
8 5 (0.89%) C++
8 5 (0.89%) Python
9 4 (0.71%) PL/SQL
9 4 (0.71%) Ruby
10 3 (0.53%) C#
11 2 (0.35%) Bash Shell
11 2 (0.35%) Perl
11 2 (0.35%) PHP
12 1 (0.18%) AWK
12 1 (0.18%) R
12 1 (0.18%) sed
12 1 (0.18%) VBScript
Qualifications
1 66 (11.70%) Security Cleared
2 49 (8.69%) SC Cleared
3 48 (8.51%) Cisco Certification
4 40 (7.09%) Degree
5 38 (6.74%) CCNA
6 32 (5.67%) Microsoft Certification
7 25 (4.43%) CCNP
8 24 (4.26%) MCSE
9 21 (3.72%) MCP
10 19 (3.37%) PMI Certification
11 13 (2.30%) ISEB
12 12 (2.13%) CBAP
12 12 (2.13%) PRINCE2 Practitioner
13 10 (1.77%) DV Cleared
13 10 (1.77%) VMware Certified Professional (VCP)
14 7 (1.24%) PRINCE2 Certification
15 6 (1.06%) MCSA
15 6 (1.06%) PMP
15 6 (1.06%) TOGAF Certification
16 5 (0.89%) Master's Degree
Quality Assurance & Compliance
1 55 (9.75%) SLA
2 8 (1.42%) PMO
3 7 (1.24%) Data Quality
3 7 (1.24%) ISO/IEC 27001
4 6 (1.06%) GDPR
4 6 (1.06%) QA
5 5 (0.89%) Sarbanes-Oxley
6 4 (0.71%) PCI DSS
7 2 (0.35%) Disclosure Scotland
7 2 (0.35%) Government Security Classifications
7 2 (0.35%) HMG Security Policy Framework
7 2 (0.35%) ISO/IEC 20000
8 1 (0.18%) COBIT
8 1 (0.18%) ISO 22301
8 1 (0.18%) PSD2
System Software
1 109 (19.33%) Active Directory
2 41 (7.27%) VMware Infrastructure
3 16 (2.84%) Hyper-V
3 16 (2.84%) VMware ESXi
4 11 (1.95%) XenApp
5 5 (0.89%) Time Sharing Option
6 4 (0.71%) VMware Workstation
6 4 (0.71%) vSphere
7 3 (0.53%) XenDesktop
8 2 (0.35%) Docker
8 2 (0.35%) ProxySG
8 2 (0.35%) Terminal Server
8 2 (0.35%) Virtual Desktop
8 2 (0.35%) Virtual Machines
9 1 (0.18%) BitLocker
9 1 (0.18%) Firmware
9 1 (0.18%) Job Entry Subsystem
9 1 (0.18%) NFS
9 1 (0.18%) Oracle RAC
9 1 (0.18%) Terminal Services
Systems Management
1 23 (4.08%) SCCM
2 15 (2.66%) AirWatch
3 12 (2.13%) NetBackup
4 10 (1.77%) Single Sign-On
5 9 (1.60%) SCOM
6 7 (1.24%) Netcool
6 7 (1.24%) Opscode Chef
7 5 (0.89%) Forefront Identity Manager
7 5 (0.89%) OpenView Configuration Management
7 5 (0.89%) Systems Management Server (SMS)
7 5 (0.89%) WSUS
8 4 (0.71%) HP Quality Center
8 4 (0.71%) Tivoli
9 3 (0.53%) HP ALM
9 3 (0.53%) Nessus
10 2 (0.35%) McAfee ePO
10 2 (0.35%) Nagios
10 2 (0.35%) Oracle Enterprise Manager
10 2 (0.35%) Tivoli Storage Manager
10 2 (0.35%) vCenter Server
Vendors
1 125 (22.16%) Microsoft
2 100 (17.73%) ServiceNow
3 74 (13.12%) Cisco
4 59 (10.46%) VMware
5 35 (6.21%) Citrix
6 27 (4.79%) HP
7 20 (3.55%) IBM
8 19 (3.37%) Remedy
9 18 (3.19%) CheckPoint
10 15 (2.66%) SAP
11 14 (2.48%) Oracle
12 13 (2.30%) Ivanti
12 13 (2.30%) Snow
13 11 (1.95%) F5
13 11 (1.95%) McAfee
14 9 (1.60%) EMC
14 9 (1.60%) NetApp
14 9 (1.60%) Veeam
15 8 (1.42%) Dell
15 8 (1.42%) Juniper