Period
to 18 October 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
UK > England
6 months to
18 Oct 2021
Same period 2020 Same period 2019
Rank 424 383 381
Rank change year-on-year -41 -2 +58
Contract jobs citing ITIL Certification 348 106 485
As % of all contract jobs advertised in England 0.52% 0.40% 0.62%
As % of the Qualifications category 2.77% 1.59% 3.11%
Number of daily rates quoted 272 63 295
10th Percentile £263 £213 £149
25th Percentile £356 £325 £238
Median daily rate (50th Percentile) £450 £400 £400
Median % change year-on-year +12.50% - -5.88%
75th Percentile £525 £488 £488
90th Percentile £599 £575 £538
UK median daily rate £438 £400 £400
% change year-on-year +9.38% - -4.76%
Number of hourly rates quoted 8 10 12
10th Percentile £11.98 £20.40 £14.10
25th Percentile £12.98 " £16.50
Median hourly rate £13.88 £21.05 £20.57
Median % change year-on-year -34.09% +2.33% +2.85%
75th Percentile £15.94 " £22.93
90th Percentile £18.75 £21.80 "
UK median hourly rate £14.50 £21.05 £21.50
% change year-on-year -31.12% -2.09% +7.50%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 12,573 6,651 15,595
As % of all contract IT jobs advertised in England 18.73% 25.03% 20.09%
Number of daily rates quoted 8,104 4,515 9,979
10th Percentile £308 £300 £263
25th Percentile £413 £394 £363
Median daily rate (50th Percentile) £500 £485 £470
Median % change year-on-year +3.09% +3.19% +4.44%
75th Percentile £600 £575 £569
90th Percentile £688 £650 £650
UK median daily rate £500 £475 £463
% change year-on-year +5.26% +2.70% +2.78%
Number of hourly rates quoted 596 238 654
10th Percentile £12.30 £15.00 £14.00
25th Percentile £16.13 £20.14 £17.50
Median hourly rate £32.25 £31.61 £40.00
Median % change year-on-year +2.02% -20.98% +74.44%
75th Percentile £53.81 £48.61 £50.00
90th Percentile £65.50 £63.98 £62.15
UK median hourly rate £33.00 £31.61 £40.00
% change year-on-year +4.40% -20.98% +74.44%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 18 October 2021.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 18 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -114 136 £475 +11.76% 19
North of England -6 86 £422 +20.57% 42
North West +1 70 £434 +24.00% 26
South East -77 41 £425 +16.44% 17
South West -39 25 £463 -5.13% 6
Midlands -61 20 £431 +98.28% 12
East of England -35 18 £400 +88.24% 5
Yorkshire -40 12 £400 - 15
West Midlands -56 11 £425 +95.40% 7
East Midlands -29 9 £500 - 5
North East -7 4 £120 -71.76% 1
ITIL Certification
UK

For the 6 months to 18 October 2021, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 348 (100.00%) ITIL
2 118 (33.91%) Service Management
2 118 (33.91%) Social Skills
3 84 (24.14%) ServiceNow
4 82 (23.56%) Windows
5 81 (23.28%) Service Delivery
5 81 (23.28%) ITSM
6 74 (21.26%) Microsoft
7 69 (19.83%) Agile Software Development
8 62 (17.82%) Active Directory
9 56 (16.09%) Microsoft 365
10 55 (15.80%) Finance
11 53 (15.23%) Service Design
12 46 (13.22%) Project Management
13 45 (12.93%) Azure
14 44 (12.64%) Windows Server
14 44 (12.64%) Public Sector
15 40 (11.49%) Degree
16 39 (11.21%) SLA
17 37 (10.63%) Change Management
17 37 (10.63%) Analytical Skills
18 36 (10.34%) Security Cleared
19 34 (9.77%) Incident Management
20 32 (9.20%) Stakeholder Management
21 29 (8.33%) Project Delivery
22 28 (8.05%) Windows 10
22 28 (8.05%) AWS
23 27 (7.76%) SC Cleared
23 27 (7.76%) VMware
24 26 (7.47%) JIRA

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (6.90%) SharePoint
2 22 (6.32%) Confluence
3 8 (2.30%) IIS
4 7 (2.01%) Apache
4 7 (2.01%) Tomcat
5 6 (1.72%) WebLogic
6 4 (1.15%) Documentum
6 4 (1.15%) MS Exchange
6 4 (1.15%) WebSphere
7 2 (0.57%) CMS
7 2 (0.57%) Headless CMS
Applications
1 21 (6.03%) Microsoft Excel
2 19 (5.46%) Microsoft Office
3 11 (3.16%) Microsoft Project
4 10 (2.87%) Microsoft PowerPoint
5 8 (2.30%) MS Visio
Business Applications
1 2 (0.57%) Oracle Applications
1 2 (0.57%) Oracle EBS
1 2 (0.57%) Oracle Financials
1 2 (0.57%) Remedy ITSM
1 2 (0.57%) Salesforce.com CRM
2 1 (0.29%) FLEXCUBE
Cloud Services
1 56 (16.09%) Microsoft 365
2 45 (12.93%) Azure
3 28 (8.05%) AWS
4 8 (2.30%) Power Platform
5 6 (1.72%) Azure Active Directory
6 5 (1.44%) IaaS
6 5 (1.44%) Kong
6 5 (1.44%) PaaS
6 5 (1.44%) SaaS
7 3 (0.86%) Azure Stack
7 3 (0.86%) OneDrive
8 2 (0.57%) Cloud Computing
8 2 (0.57%) Mimecast
9 1 (0.29%) AWS CloudFormation
9 1 (0.29%) Azure ExpressRoute
9 1 (0.29%) Dynamics 365
9 1 (0.29%) GCP
9 1 (0.29%) Google Workspace
Communications & Networking
1 23 (6.61%) Firewall
2 20 (5.75%) DNS
3 14 (4.02%) DHCP
3 14 (4.02%) TCP/IP
4 9 (2.59%) LAN
5 8 (2.30%) Wi-Fi
6 7 (2.01%) HTTP
6 7 (2.01%) SSL
6 7 (2.01%) WAN
7 6 (1.72%) VPN
7 6 (1.72%) Wireless
8 5 (1.44%) Cisco IOS
8 5 (1.44%) FTP
8 5 (1.44%) PuTTY
8 5 (1.44%) SMTP
8 5 (1.44%) SSH
8 5 (1.44%) Telnet
8 5 (1.44%) WinSCP
9 4 (1.15%) SAN
10 3 (0.86%) Intranet
Database & Business Intelligence
1 12 (3.45%) MySQL
2 8 (2.30%) SQL Server
3 7 (2.01%) Power BI
4 6 (1.72%) SQL Server 2008
5 3 (0.86%) Data Warehouse
5 3 (0.86%) DB2
6 2 (0.57%) MariaDB
6 2 (0.57%) MongoDB
6 2 (0.57%) PostgreSQL
7 1 (0.29%) KDB
7 1 (0.29%) Oracle Database
7 1 (0.29%) Oracle Exadata
7 1 (0.29%) Relational Database
7 1 (0.29%) SQL Server Reporting Services
Development Applications
1 26 (7.47%) JIRA
2 3 (0.86%) Visual Studio Team System
3 1 (0.29%) Git (software)
3 1 (0.29%) Jenkins
General
1 118 (33.91%) Social Skills
2 55 (15.80%) Finance
3 44 (12.64%) Public Sector
4 37 (10.63%) Analytical Skills
5 22 (6.32%) Retail
6 11 (3.16%) Banking
6 11 (3.16%) Presentation Skills
7 10 (2.87%) Legal
7 10 (2.87%) Organisational Skills
8 8 (2.30%) Influencing Skills
8 8 (2.30%) Telecoms
9 7 (2.01%) Marketing
10 5 (1.44%) Documentation Skills
10 5 (1.44%) Electronics
11 4 (1.15%) Automotive
11 4 (1.15%) Law
11 4 (1.15%) Manufacturing
12 3 (0.86%) Local Government
13 2 (0.57%) Billing
13 2 (0.57%) Investment Banking
Job Titles
1 73 (20.98%) Service Manager
2 57 (16.38%) Analyst
3 31 (8.91%) Transition Manager
4 28 (8.05%) Service Transition Manager
5 27 (7.76%) Delivery Manager
6 26 (7.47%) Service Delivery Manager
7 25 (7.18%) ITIL Manager
8 24 (6.90%) Service Analyst
9 22 (6.32%) IT Manager
9 22 (6.32%) Service Desk Analyst
10 20 (5.75%) Business Analyst
10 20 (5.75%) Consultant
11 19 (5.46%) Designer
12 18 (5.17%) Developer
13 17 (4.89%) IT Services Manager
13 17 (4.89%) ServiceNow Developer
14 16 (4.60%) ITIL Service Manager
14 16 (4.60%) Senior Manager
15 15 (4.31%) Architect
16 14 (4.02%) Applications Support
Libraries, Frameworks & Software Standards
1 16 (4.60%) HTML
2 11 (3.16%) CSS
3 10 (2.87%) AngularJS
4 8 (2.30%) REST
5 6 (1.72%) .NET
5 6 (1.72%) Middleware
5 6 (1.72%) XML
6 5 (1.44%) HTML5
6 5 (1.44%) JMS
6 5 (1.44%) JSON
6 5 (1.44%) LAMP
6 5 (1.44%) SOAP
6 5 (1.44%) XML-RPC
7 4 (1.15%) Kafka
7 4 (1.15%) SonicMQ
7 4 (1.15%) Web Services
7 4 (1.15%) WebSphere MQ
8 1 (0.29%) Express
8 1 (0.29%) LDAP
8 1 (0.29%) Oracle GoldenGate
Miscellaneous
1 21 (6.03%) Management Information System
2 14 (4.02%) Self-Motivation
3 11 (3.16%) CMDB
4 9 (2.59%) Data Centre
4 9 (2.59%) Wiki
5 7 (2.01%) EPoS
5 7 (2.01%) NHS
5 7 (2.01%) PMI
6 6 (1.72%) Hybrid Cloud
6 6 (1.72%) iPad
6 6 (1.72%) Mainframe
6 6 (1.72%) Tandem
7 5 (1.44%) Digital Signage
8 4 (1.15%) Data Protection Act
8 4 (1.15%) Life Science
8 4 (1.15%) Renewable Energy
9 3 (0.86%) iSeries
9 3 (0.86%) Reinsurance
10 2 (0.57%) User Experience
10 2 (0.57%) Virtual Team
Operating Systems
1 82 (23.56%) Windows
2 44 (12.64%) Windows Server
3 28 (8.05%) Windows 10
4 20 (5.75%) Linux
5 14 (4.02%) Windows 7
6 7 (2.01%) Unix
6 7 (2.01%) Windows Server 2012
7 5 (1.44%) Windows Server 2008
8 4 (1.15%) AIX
8 4 (1.15%) HPUX
8 4 (1.15%) OpenVMS
8 4 (1.15%) Solaris
9 3 (0.86%) Windows Server 2016
10 2 (0.57%) Android
10 2 (0.57%) Apple iOS
10 2 (0.57%) Windows Vista
11 1 (0.29%) Mac OS X
11 1 (0.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 348 (100.00%) ITIL
2 118 (33.91%) Service Management
3 81 (23.28%) ITSM
3 81 (23.28%) Service Delivery
4 69 (19.83%) Agile Software Development
5 53 (15.23%) Service Design
6 46 (13.22%) Project Management
7 37 (10.63%) Change Management
8 34 (9.77%) Incident Management
9 32 (9.20%) Stakeholder Management
10 29 (8.33%) Project Delivery
11 25 (7.18%) Continuous Improvement
12 22 (6.32%) DevOps
12 22 (6.32%) PRINCE2
12 22 (6.32%) SDLC
13 21 (6.03%) Problem Management
14 20 (5.75%) Configuration Management
15 19 (5.46%) Business Analysis
15 19 (5.46%) Migration
15 19 (5.46%) Target Operating Model
Programming Languages
1 21 (6.03%) JavaScript
2 19 (5.46%) SQL
3 12 (3.45%) Shell Script
4 11 (3.16%) PowerShell
5 10 (2.87%) Java
6 5 (1.44%) Python
6 5 (1.44%) VBScript
7 2 (0.57%) C
8 1 (0.29%) Bash Shell
8 1 (0.29%) T-SQL
Qualifications
1 40 (11.49%) Degree
2 36 (10.34%) Security Cleared
3 27 (7.76%) SC Cleared
4 20 (5.75%) Microsoft Certification
5 12 (3.45%) PMI Certification
6 11 (3.16%) BPSS Clearance
7 10 (2.87%) MCSE
8 9 (2.59%) MCITP
9 8 (2.30%) Citrix Certification
9 8 (2.30%) DV Cleared
10 7 (2.01%) Master's Degree
10 7 (2.01%) PMP
11 5 (1.44%) CCNA
11 5 (1.44%) Cisco Certification
11 5 (1.44%) MCP
11 5 (1.44%) TOGAF Certification
11 5 (1.44%) VMware Certified Professional (VCP)
12 4 (1.15%) Computer Science Degree
13 3 (0.86%) DBS Check
13 3 (0.86%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 39 (11.21%) SLA
2 14 (4.02%) ISO/IEC 27001
3 11 (3.16%) PMO
4 5 (1.44%) COBIT
5 4 (1.15%) ISO/IEC 20000
5 4 (1.15%) P3O
6 2 (0.57%) GDPR
6 2 (0.57%) NIST
6 2 (0.57%) PCI DSS
7 1 (0.29%) Cyber Essentials
7 1 (0.29%) Data Quality
7 1 (0.29%) DICOM
7 1 (0.29%) GxP
7 1 (0.29%) HL7
7 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 62 (17.82%) Active Directory
2 19 (5.46%) VMware Infrastructure
3 10 (2.87%) Virtual Servers
4 6 (1.72%) Hyper-V
5 5 (1.44%) Microsoft Virtual Server
6 4 (1.15%) Virtual Desktop
6 4 (1.15%) VMware Workstation
6 4 (1.15%) vSphere
7 3 (0.86%) XenDesktop
8 2 (0.57%) vCloud
8 2 (0.57%) VirtualBox
8 2 (0.57%) VMware NSX
8 2 (0.57%) VMware Server
8 2 (0.57%) XenApp
9 1 (0.29%) Microsoft App-V
9 1 (0.29%) VMware ESXi
Systems Management
1 16 (4.60%) Tivoli
2 11 (3.16%) SCCM
3 6 (1.72%) AirWatch
4 5 (1.44%) Nagios
5 4 (1.15%) Microsoft Intune
6 2 (0.57%) SCOM
6 2 (0.57%) vRealize
6 2 (0.57%) vRealize Orchestrator
7 1 (0.29%) Ansible
7 1 (0.29%) Cisco CUCM
7 1 (0.29%) Cisco Prime
7 1 (0.29%) Data Guard
7 1 (0.29%) Enterprise Manager Cloud Control
7 1 (0.29%) HP Operations Orchestration
7 1 (0.29%) OPNET
7 1 (0.29%) Oracle Enterprise Manager
7 1 (0.29%) Packer
7 1 (0.29%) PingFederate
7 1 (0.29%) Puppet
7 1 (0.29%) Terraform
Vendors
1 84 (24.14%) ServiceNow
2 74 (21.26%) Microsoft
3 27 (7.76%) VMware
4 23 (6.61%) Cisco
4 23 (6.61%) IBM
5 22 (6.32%) HP
6 18 (5.17%) BMC
7 16 (4.60%) Citrix
8 15 (4.31%) Atlassian
9 10 (2.87%) CheckPoint
10 8 (2.30%) Oracle
11 7 (2.01%) Meraki
12 6 (1.72%) AppDynamics
12 6 (1.72%) SAP
13 5 (1.44%) Adyen
13 5 (1.44%) Centrify
13 5 (1.44%) Dell
13 5 (1.44%) Planview
14 4 (1.15%) VirtaMove
14 4 (1.15%) Zerto