ITIL Certification Contracts in England

ITIL Certification
UK > England

The table below provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the contractor rates offered over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 345 388 422
Rank change year-on-year +43 +34 -2
Contract jobs citing ITIL Certification 140 154 242
As % of all contract jobs advertised in England 0.57% 0.41% 0.48%
As % of the Qualifications category 1.84% 1.32% 1.73%
Number of daily rates quoted 85 108 184
10th Percentile £212 £213 £219
25th Percentile £313 £296 £325
Median daily rate (50th Percentile) £475 £513 £463
Median % change year-on-year -7.32% +10.81% +2.78%
75th Percentile £588 £578 £563
90th Percentile £669 £719 £638
UK median daily rate £466 £500 £450
% change year-on-year -6.75% +11.11% -
Number of hourly rates quoted 4 1 5
10th Percentile - - £19.95
25th Percentile - - £20.00
Median hourly rate £28.00 £70.39 £20.64
Median % change year-on-year -60.22% +241.04% -35.05%
75th Percentile £29.44 - £26.48
90th Percentile £32.03 - £43.33
UK median hourly rate £28.00 £70.39 £20.64
% change year-on-year -60.22% +241.04% -35.05%

All Academic and Professional Certifications
England

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring academic qualifications or professional certifications in England.

Contract vacancies requiring academic qualifications or professional certifications 7,629 11,624 13,999
As % of all contract IT jobs advertised in England 31.33% 31.25% 27.75%
Number of daily rates quoted 4,849 7,135 9,365
10th Percentile £290 £306 £330
25th Percentile £415 £425 £450
Median daily rate (50th Percentile) £525 £538 £550
Median % change year-on-year -2.33% -2.27% +4.76%
75th Percentile £629 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £525 £535 £550
% change year-on-year -1.87% -2.73% +4.76%
Number of hourly rates quoted 435 985 748
10th Percentile £18.13 £14.00 £15.15
25th Percentile £22.39 £18.13 £20.00
Median hourly rate £45.00 £40.00 £52.40
Median % change year-on-year +12.50% -23.66% +39.73%
75th Percentile £67.75 £62.50 £68.25
90th Percentile £81.74 £75.25 £80.25
UK median hourly rate £40.00 £40.00 £54.00
% change year-on-year - -25.93% +29.16%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 1 May 2025.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West +80 41 £505 +68.33% 6
London -1 32 £425 -19.05% 39
North of England -3 22 £550 +12.82% 21
South East +44 20 £425 -19.05% 26
North West +3 18 £550 +4.76% 11
East of England +33 7 £220 - 1
Midlands +24 7 £475 +79.25% 6
West Midlands +16 7 £475 +79.25% 3
North East -2 4 £325 -54.86%
ITIL Certification
UK

ITIL Certification
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.14%) SharePoint
2 9 (6.43%) Skype for Business
3 5 (3.57%) Mattermost
4 2 (1.43%) CMS
4 2 (1.43%) Microsoft Exchange
5 1 (0.71%) Confluence
Applications
1 7 (5.00%) Microsoft Office
2 4 (2.86%) Microsoft Excel
3 2 (1.43%) Microsoft PowerPoint
3 2 (1.43%) Microsoft Project
3 2 (1.43%) MS Visio
Business Applications
1 4 (2.86%) Remedy ITSM
2 2 (1.43%) Salesforce CRM
3 1 (0.71%) Dynamics CRM
Cloud Services
1 26 (18.57%) Azure
2 9 (6.43%) Microsoft 365
3 4 (2.86%) AWS
3 4 (2.86%) Google Workspace
4 3 (2.14%) Entra ID
4 3 (2.14%) GCP
5 2 (1.43%) Dynamics 365
5 2 (1.43%) OneDrive
5 2 (1.43%) Power Platform
5 2 (1.43%) Smartsheet
6 1 (0.71%) IaaS
6 1 (0.71%) SaaS
Communications & Networking
1 15 (10.71%) VPN
2 9 (6.43%) Firewall
2 9 (6.43%) Skype
3 8 (5.71%) Softphone
4 5 (3.57%) Unified Communications
4 5 (3.57%) WebEx
4 5 (3.57%) Wireless
5 4 (2.86%) DHCP
5 4 (2.86%) VoIP
6 3 (2.14%) BGP
6 3 (2.14%) DNS
6 3 (2.14%) EIGRP
6 3 (2.14%) LAN
6 3 (2.14%) OSPF
6 3 (2.14%) TCP/IP
6 3 (2.14%) WAN
7 2 (1.43%) Internet
7 2 (1.43%) Network Security
7 2 (1.43%) SAN
7 2 (1.43%) Wi-Fi
Database & Business Intelligence
1 4 (2.86%) NoSQL
1 4 (2.86%) SQL Server
2 2 (1.43%) PostgreSQL
2 2 (1.43%) Power BI
3 1 (0.71%) MySQL
3 1 (0.71%) SQL Server Integration Services
3 1 (0.71%) SQL Server Reporting Services
Development Applications
1 4 (2.86%) JIRA
2 1 (0.71%) GitLab
2 1 (0.71%) Jenkins
General
1 69 (49.29%) Social Skills
2 36 (25.71%) Analytical Skills
3 28 (20.00%) Public Sector
4 23 (16.43%) Finance
5 12 (8.57%) Inclusion and Diversity
6 10 (7.14%) Banking
6 10 (7.14%) Organisational Skills
7 9 (6.43%) Legal
8 8 (5.71%) Telecoms
9 7 (5.00%) Military
10 6 (4.29%) Presentation Skills
11 4 (2.86%) Law
12 3 (2.14%) Retail
12 3 (2.14%) Retail Banking
13 2 (1.43%) Electronics
13 2 (1.43%) Influencing Skills
13 2 (1.43%) Italian Language
13 2 (1.43%) Manufacturing
13 2 (1.43%) Marketing
14 1 (0.71%) Police
Job Titles
1 34 (24.29%) Service Manager
2 32 (22.86%) Analyst
3 21 (15.00%) Service Analyst
4 17 (12.14%) Support Engineer
5 13 (9.29%) Service Desk Analyst
6 11 (7.86%) Capacity Manager
7 10 (7.14%) Availability Manager
7 10 (7.14%) Capacity and Availability Manager
8 7 (5.00%) Desktop Engineer
8 7 (5.00%) Desktop Support
8 7 (5.00%) Desktop Support Engineer
8 7 (5.00%) IT Manager
8 7 (5.00%) Report Analyst
9 6 (4.29%) Delivery Manager
9 6 (4.29%) Service Delivery Manager
9 6 (4.29%) Support Analyst
10 5 (3.57%) Configuration Manager
10 5 (3.57%) Messaging Engineer
10 5 (3.57%) Network Administrator
10 5 (3.57%) Operations Engineer
Libraries, Frameworks & Software Standards
1 5 (3.57%) XMPP
2 4 (2.86%) .NET
3 3 (2.14%) AngularJS
3 3 (2.14%) CSS
3 3 (2.14%) HTML
4 2 (1.43%) .NET Framework
5 1 (0.71%) .NET Core
5 1 (0.71%) ASP.NET
5 1 (0.71%) ASP.NET MVC
5 1 (0.71%) Blazor
5 1 (0.71%) Middleware
5 1 (0.71%) Node.js
5 1 (0.71%) React
Miscellaneous
1 20 (14.29%) Management Information System
2 13 (9.29%) Self-Motivation
3 11 (7.86%) iPad
3 11 (7.86%) iPhone
4 8 (5.71%) CMDB
5 7 (5.00%) Enterprise Software
6 4 (2.86%) Smartphone
7 3 (2.14%) Data Centre
8 2 (1.43%) NHS
8 2 (1.43%) Operational Technology
8 2 (1.43%) Renewable Energy
8 2 (1.43%) Video Conferencing
9 1 (0.71%) Analytical Mindset
9 1 (0.71%) Cloud Native
9 1 (0.71%) Driving Licence
9 1 (0.71%) Onboarding
9 1 (0.71%) SWIFT Messaging Network
Operating Systems
1 26 (18.57%) Windows
2 21 (15.00%) Windows 10
3 6 (4.29%) Linux
4 5 (3.57%) Mac OS
5 2 (1.43%) Android
5 2 (1.43%) Apple iOS
6 1 (0.71%) Windows Server
Processes & Methodologies
1 140 (100.00%) ITIL
2 67 (47.86%) Problem-Solving
3 60 (42.86%) Service Management
4 35 (25.00%) Problem Management
5 31 (22.14%) Change Management
6 29 (20.71%) Customer Service
7 23 (16.43%) Root Cause Analysis
8 22 (15.71%) Time Management
9 21 (15.00%) Agile
9 21 (15.00%) Service Delivery
10 20 (14.29%) ITSM
11 19 (13.57%) Quality Management
11 19 (13.57%) Statistics
12 16 (11.43%) Stakeholder Management
13 15 (10.71%) Data Analysis
14 14 (10.00%) Collaborative Working
14 14 (10.00%) Continuous Improvement
14 14 (10.00%) Process Improvement
15 13 (9.29%) Mentoring
16 11 (7.86%) Antivirus Management
Programming Languages
1 11 (7.86%) SQL
2 7 (5.00%) PowerShell
3 1 (0.71%) JavaScript
Qualifications
1 64 (45.71%) Security Cleared
2 45 (32.14%) SC Cleared
3 18 (12.86%) Degree
4 8 (5.71%) DV Cleared
5 6 (4.29%) PMI Certification
5 6 (4.29%) PMP
6 5 (3.57%) Cisco Certification
7 4 (2.86%) CCNA
8 3 (2.14%) Master's Degree
9 2 (1.43%) MCP
10 1 (0.71%) AWS Certification
10 1 (0.71%) BPSS Clearance
10 1 (0.71%) ITIL Foundation Certificate
10 1 (0.71%) PRINCE2 Certification
10 1 (0.71%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 22 (15.71%) SLA
2 4 (2.86%) ISO 22301
2 4 (2.86%) ISO 31000
2 4 (2.86%) ISO/IEC 27001
3 2 (1.43%) COBIT
3 2 (1.43%) DICOM
3 2 (1.43%) HL7
3 2 (1.43%) PMO
3 2 (1.43%) QA
4 1 (0.71%) Cyber Essentials
System Software
1 29 (20.71%) Active Directory
2 3 (2.14%) VMware Infrastructure
3 2 (1.43%) Hyper-V
4 1 (0.71%) Docker
Systems Management
1 20 (14.29%) Microsoft Intune
2 5 (3.57%) SCCM
2 5 (3.57%) SCOM
3 4 (2.86%) Kubernetes
4 2 (1.43%) AirWatch
4 2 (1.43%) Symantec Enterprise Vault
5 1 (0.71%) Ansible
5 1 (0.71%) Terraform
Vendors
1 31 (22.14%) ServiceNow
2 27 (19.29%) Microsoft
3 12 (8.57%) Cisco
4 11 (7.86%) McAfee
5 5 (3.57%) BMC
5 5 (3.57%) Juniper
5 5 (3.57%) Red Hat
5 5 (3.57%) Remedy
5 5 (3.57%) Splunk
6 4 (2.86%) Google
7 3 (2.14%) Salesforce
7 3 (2.14%) SAP
7 3 (2.14%) VMware
8 2 (1.43%) Citrix
8 2 (1.43%) Extreme Networks
8 2 (1.43%) iManage
8 2 (1.43%) Intapp
8 2 (1.43%) Mitel
8 2 (1.43%) Symantec
9 1 (0.71%) Snow