Period
to 18 January 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 January 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ITIL Certification
UK > England
6 months to
18 Jan 2021
Same period 2020 Same period 2019
Rank 401 386 410
Rank change year-on-year -15 +24 -25
Contract jobs citing ITIL Certification 134 366 526
As % of all contract jobs advertised in England 0.40% 0.56% 0.58%
As % of the Qualifications category 1.69% 2.59% 3.00%
Number of daily rates quoted 90 234 367
Median daily rate £400 £400 £413
Median daily rate % change year-on-year - -3.03% +6.45%
10th Percentile £255 £142 £153
90th Percentile £575 £538 £575
UK median daily rate £400 £400 £411
% change year-on-year - -2.68% +6.75%
Number of hourly rates quoted 13 8 19
Median hourly rate £21.05 £19.25 £16.50
Median hourly rate % change year-on-year +9.35% +16.67% -5.34%
UK median hourly rate £21.05 £20.50 £16.50
% change year-on-year +2.68% +24.24% -5.34%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 7,907 14,138 17,531
As % of all contract IT jobs advertised in England 23.39% 21.49% 19.23%
Number of daily rates quoted 5,127 9,171 10,788
Median daily rate £475 £465 £450
Median daily rate % change year-on-year +2.15% +3.33% +2.80%
10th Percentile £275 £263 £263
90th Percentile £650 £650 £630
UK median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 392 566 750
Median hourly rate £40.00 £32.50 £26.02
Median hourly rate % change year-on-year +23.08% +24.90% +21.02%
10th Percentile £15.00 £14.19 £12.55
90th Percentile £61.25 £57.50 £52.28
Median hourly rate £40.00 £33.23 £26.21
% change year-on-year +20.38% +26.79% +16.48%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL Certification in England.

Daily rate trend for ITIL Certification in England

ITIL Certification
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL Certification in England over the 6 months to 18 January 2021.

Daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL Certification in England.

Hourly rate trend for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 18 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 50 £425 +6.25% 17
South East +113 36 £365 -2.67% 8
South West +99 22 £400 +42.86% 6
North of England +37 9 £425 +6.25% 16
North West +22 7 £525 +33.33% 10
East of England +53 6 £238 -8.65% 5
Midlands +42 6 £325 -25.71% 11
West Midlands +43 4 £388 -24.39% 6
North East +38 2 £425 +84.78% 1
East Midlands +29 2 £325 -23.08% 5
ITIL Certification
UK

For the 6 months to 18 January 2021, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 134 (100.00%) ITIL
2 47 (35.07%) Security Cleared
3 34 (25.37%) Windows
3 34 (25.37%) Service Management
4 26 (19.40%) SC Cleared
5 25 (18.66%) Microsoft
6 24 (17.91%) Active Directory
6 24 (17.91%) Service Delivery
7 20 (14.93%) ITSM
7 20 (14.93%) Finance
8 19 (14.18%) Office 365
9 18 (13.43%) Azure
10 17 (12.69%) Windows Server
10 17 (12.69%) Service Design
10 17 (12.69%) Problem Management
11 15 (11.19%) SLA
11 15 (11.19%) Analytical Skills
12 14 (10.45%) Windows 10
12 14 (10.45%) VMware
13 13 (9.70%) Local Government
13 13 (9.70%) DNS
14 12 (8.96%) Microsoft Certification
14 12 (8.96%) SQL
14 12 (8.96%) Degree
14 12 (8.96%) Proactive Monitoring
14 12 (8.96%) Disclosure Scotland
14 12 (8.96%) Windows Server 2008
15 11 (8.21%) Hyper-V
15 11 (8.21%) High Availability
15 11 (8.21%) Problem-Solving

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.72%) MS Exchange
2 7 (5.22%) Exchange Server 2010
3 6 (4.48%) IIS
4 4 (2.99%) SharePoint
5 1 (0.75%) Blackberry Enterprise Server
5 1 (0.75%) Confluence
5 1 (0.75%) Elasticsearch
5 1 (0.75%) Exchange Server 2013
5 1 (0.75%) nginx
Applications
1 5 (3.73%) Microsoft Excel
1 5 (3.73%) Microsoft Office
2 3 (2.24%) Microsoft PowerPoint
Business Applications
1 1 (0.75%) HiPortfolio
1 1 (0.75%) MultiFonds
1 1 (0.75%) SimCorp Dimension
Cloud Services
1 19 (14.18%) Office 365
2 18 (13.43%) Azure
3 5 (3.73%) AWS
4 1 (0.75%) Azure Active Directory
4 1 (0.75%) Cloud Computing
4 1 (0.75%) GCP
4 1 (0.75%) Power Platform
4 1 (0.75%) SaaS
Communications & Networking
1 13 (9.70%) DNS
2 10 (7.46%) DHCP
3 8 (5.97%) VPN
4 7 (5.22%) IPv4
4 7 (5.22%) SAN
5 6 (4.48%) Firewall
6 5 (3.73%) LAN
7 3 (2.24%) Cisco ASA
7 3 (2.24%) Internet
7 3 (2.24%) Skype
7 3 (2.24%) TCP/IP
7 3 (2.24%) VoIP
7 3 (2.24%) WAN
8 2 (1.49%) NetScaler
8 2 (1.49%) Network Security
8 2 (1.49%) Wi-Fi
9 1 (0.75%) Broadband
9 1 (0.75%) HTTP
9 1 (0.75%) HTTPS
9 1 (0.75%) IPsec
Database & Business Intelligence
1 8 (5.97%) SQL Server
2 3 (2.24%) Data Warehouse
3 1 (0.75%) Amazon RDS
3 1 (0.75%) Cosmos DB
3 1 (0.75%) Data Lake
3 1 (0.75%) Data Mining
3 1 (0.75%) DB2
3 1 (0.75%) Power BI
3 1 (0.75%) SQL Server 2012
3 1 (0.75%) Tableau
Development Applications
1 2 (1.49%) JIRA
2 1 (0.75%) Git (software)
2 1 (0.75%) Subversion
General
1 20 (14.93%) Finance
2 13 (9.70%) Local Government
3 6 (4.48%) Public Sector
3 6 (4.48%) Telecoms
4 5 (3.73%) Legal
5 3 (2.24%) Automotive
5 3 (2.24%) Law
5 3 (2.24%) Marketing
5 3 (2.24%) Retail
6 2 (1.49%) Electronics
6 2 (1.49%) Manufacturing
6 2 (1.49%) Publishing
7 1 (0.75%) Banking
7 1 (0.75%) Czech Language
7 1 (0.75%) Front Office
7 1 (0.75%) German Language
7 1 (0.75%) Investment Banking
Job Titles
1 30 (22.39%) Analyst
2 23 (17.16%) Service Manager
3 17 (12.69%) Desktop Support
4 16 (11.94%) Architect
5 11 (8.21%) Support Analyst
5 11 (8.21%) Support Engineer
6 10 (7.46%) Project Manager
6 10 (7.46%) Service Analyst
7 9 (6.72%) Desktop Engineer
7 9 (6.72%) Desktop Support Engineer
7 9 (6.72%) Service Architect
7 9 (6.72%) Service Desk Manager
8 8 (5.97%) Desktop Analyst
8 8 (5.97%) Desktop Support Analyst
8 8 (5.97%) Systems Analyst
9 7 (5.22%) Business Systems Analyst
9 7 (5.22%) Database Engineer
9 7 (5.22%) Insurance Systems Analyst
9 7 (5.22%) Technical Support
9 7 (5.22%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (1.49%) .NET
1 2 (1.49%) CGI
2 1 (0.75%) D3.js
2 1 (0.75%) Elastic Stack
2 1 (0.75%) LDAP
2 1 (0.75%) Middleware
2 1 (0.75%) OAuth
2 1 (0.75%) OpenID
2 1 (0.75%) RabbitMQ
2 1 (0.75%) SailPoint
2 1 (0.75%) SAML
2 1 (0.75%) Windows SharePoint Services
Miscellaneous
1 15 (11.19%) Analytical Skills
2 7 (5.22%) Management Information System
3 6 (4.48%) Data Centre
3 6 (4.48%) Reinsurance
3 6 (4.48%) Self-Motivation
4 5 (3.73%) HP StoreVirtual
5 2 (1.49%) CESG
5 2 (1.49%) Fat Client
5 2 (1.49%) Replication
5 2 (1.49%) Thin Client
6 1 (0.75%) AS400
6 1 (0.75%) Blackberry
6 1 (0.75%) Driving Licence
6 1 (0.75%) Enterprise Software
6 1 (0.75%) EPoS
6 1 (0.75%) Hybrid Cloud
6 1 (0.75%) iSeries
6 1 (0.75%) IVR
6 1 (0.75%) Public Cloud
6 1 (0.75%) Smartphone
Operating Systems
1 34 (25.37%) Windows
2 17 (12.69%) Windows Server
3 14 (10.45%) Windows 10
4 12 (8.96%) Windows Server 2008
5 6 (4.48%) Windows Server 2012
6 5 (3.73%) Linux
7 4 (2.99%) Windows Server 2016
8 3 (2.24%) Windows 7
8 3 (2.24%) Windows Server 2019
9 2 (1.49%) Android
10 1 (0.75%) AIX
10 1 (0.75%) Apple iOS
10 1 (0.75%) Oracle Linux
10 1 (0.75%) Red Hat Enterprise Linux
10 1 (0.75%) SUSE Linux Enterprise Server
10 1 (0.75%) Ubuntu
10 1 (0.75%) Unix
10 1 (0.75%) zOS
Processes & Methodologies
1 134 (100.00%) ITIL
2 34 (25.37%) Service Management
3 24 (17.91%) Service Delivery
4 20 (14.93%) ITSM
5 17 (12.69%) Problem Management
5 17 (12.69%) Service Design
6 12 (8.96%) Proactive Monitoring
7 11 (8.21%) High Availability
7 11 (8.21%) Incident Management
7 11 (8.21%) Problem-Solving
8 10 (7.46%) Acceptance Criteria
9 9 (6.72%) Business Analysis
9 9 (6.72%) Computer Science
9 9 (6.72%) Mentoring
9 9 (6.72%) Migration
9 9 (6.72%) Stakeholder Management
10 8 (5.97%) Change Management
10 8 (5.97%) Data Protection
10 8 (5.97%) Patch Management
10 8 (5.97%) Validation
Programming Languages
1 12 (8.96%) SQL
2 7 (5.22%) PowerShell
3 1 (0.75%) Bash Shell
3 1 (0.75%) C++
3 1 (0.75%) COBOL
3 1 (0.75%) Perl
3 1 (0.75%) Python
3 1 (0.75%) Shell Script
3 1 (0.75%) T-SQL
3 1 (0.75%) VB.NET
Qualifications
1 47 (35.07%) Security Cleared
2 26 (19.40%) SC Cleared
3 12 (8.96%) Degree
3 12 (8.96%) Microsoft Certification
4 10 (7.46%) DBS Check
5 8 (5.97%) DV Cleared
6 7 (5.22%) Computer Science Degree
7 5 (3.73%) MCSE
8 4 (2.99%) Cisco Certification
8 4 (2.99%) CISSP
9 3 (2.24%) MCITP
9 3 (2.24%) MCSA
9 3 (2.24%) PRINCE2 Certification
10 2 (1.49%) A+ Certification
10 2 (1.49%) CCNA
10 2 (1.49%) CCNP
10 2 (1.49%) Citrix Certification
10 2 (1.49%) MCP
10 2 (1.49%) PMI Certification
10 2 (1.49%) PMP
Quality Assurance & Compliance
1 15 (11.19%) SLA
2 12 (8.96%) Disclosure Scotland
3 8 (5.97%) Government Security Classifications
4 7 (5.22%) HMG Security Policy Framework
5 6 (4.48%) Data Quality
6 5 (3.73%) ISO/IEC 27001
7 4 (2.99%) NCSC
8 3 (2.24%) ISO/IEC 20000
9 2 (1.49%) Sarbanes-Oxley
10 1 (0.75%) Cyber Essentials
10 1 (0.75%) ISO 9001
10 1 (0.75%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.75%) PCI DSS
10 1 (0.75%) QA
System Software
1 24 (17.91%) Active Directory
2 11 (8.21%) Hyper-V
3 9 (6.72%) Virtual Machines
3 9 (6.72%) VMware Infrastructure
4 3 (2.24%) Microsoft App-V
4 3 (2.24%) vSphere
4 3 (2.24%) XenApp
5 2 (1.49%) Firmware
5 2 (1.49%) VMware ESXi
6 1 (0.75%) BitLocker
6 1 (0.75%) Docker
6 1 (0.75%) NFS
6 1 (0.75%) Virtual Servers
Systems Management
1 7 (5.22%) SCCM
1 7 (5.22%) WSUS
2 5 (3.73%) Microsoft Data Protection Manager
2 5 (3.73%) Norton AntiVirus
3 4 (2.99%) Microsoft Intune
4 3 (2.24%) NetBackup
5 2 (1.49%) Ansible
5 2 (1.49%) McAfee ePO
5 2 (1.49%) SCOM
6 1 (0.75%) Backup Exec
6 1 (0.75%) FortiGate
6 1 (0.75%) Kibana
6 1 (0.75%) logstash
6 1 (0.75%) OpenView Configuration Management
6 1 (0.75%) Opscode Chef
6 1 (0.75%) Puppet
6 1 (0.75%) Single Sign-On
6 1 (0.75%) SolarWinds Orion
Vendors
1 25 (18.66%) Microsoft
2 14 (10.45%) VMware
3 11 (8.21%) Cisco
4 10 (7.46%) HP
5 8 (5.97%) Citrix
6 6 (4.48%) Symantec
7 5 (3.73%) SolarWinds
7 5 (3.73%) Sophos
8 4 (2.99%) Lumension
8 4 (2.99%) ServiceNow
9 3 (2.24%) NetApp
9 3 (2.24%) SAP
10 2 (1.49%) Apple
10 2 (1.49%) Avaya
10 2 (1.49%) Hitachi
10 2 (1.49%) McAfee
10 2 (1.49%) Meraki
10 2 (1.49%) Oracle
10 2 (1.49%) Progress
10 2 (1.49%) Veeam