Period
to 18 October 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Information Technology Infrastructure Library (ITIL) Certification
UK > England
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 422 379 315
Rank change year-on-year -43 -64 -5
Contract jobs citing ITIL Certification 520 582 791
As % of all contract IT jobs advertised in England 0.55% 0.64% 0.80%
As % of the Qualifications category 2.97% 3.38% 3.83%
Number of daily rates quoted 337 389 527
England median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +6.67%
10th Percentile £153 £157 £214
90th Percentile £575 £550 £550
UK median daily rate £420 £413 £390
% change year-on-year +1.82% +5.77% +4.00%
Number of hourly rates quoted 41 21 45
England median hourly rate £16.50 £17.43 £18.00
Median hourly rate % change year-on-year -5.34% -3.17% -13.25%
10th Percentile £12.20 £12.00 £11.00
90th Percentile £36.50 £55.00 £39.90
UK median hourly rate £16.50 £17.43 £19.00
% change year-on-year -5.34% -8.26% -8.43%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
England
Contract vacancies requiring academic qualifications or professional certifications 17,487 17,229 20,652
As % of all contract IT jobs advertised in England 18.56% 18.86% 20.94%
Number of daily rates quoted 10,370 10,512 12,877
England median daily rate £450 £425 £418
Median daily rate % change year-on-year +5.88% +1.80% +4.38%
10th Percentile £250 £240 £245
90th Percentile £625 £600 £594
UK median daily rate £450 £425 £410
% change year-on-year +5.88% +3.66% +2.50%
Number of hourly rates quoted 856 811 742
England median hourly rate £25.00 £26.50 £25.31
Median hourly rate % change year-on-year -5.66% +4.70% +12.49%
10th Percentile £12.75 £12.00 £12.25
90th Percentile £51.00 £49.75 £47.98
UK median hourly rate £25.00 £27.50 £27.00
% change year-on-year -9.09% +1.85% +17.39%

ITIL Certification
Job Vacancy Trend in England

Job postings citing ITIL Certification as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL Certification in England.

Contractor daily rate trend for ITIL Certification in England

ITIL Certification
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 18 October 2018.

Contractor daily rate histogram for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL Certification in England.

Contractor hourly rate trend for ITIL Certification in England

ITIL Certification
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing ITIL Certification in England over the 6 months to 18 October 2018.

Contractor hourly rate histogram for ITIL Certification in England

ITIL Certification
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -15 265 £450 +5.88% 29
South East -32 94 £448 +8.61% 17
North of England -55 60 £425 +21.43% 33
East of England +8 45 £375 +7.91% 12
Midlands -17 44 £350 +12.00% 15
West Midlands +1 35 £350 +12.00% 12
North West -40 35 £425 +16.44% 17
Yorkshire -26 19 £425 +25.93% 12
South West -32 16 £325 -31.58% 8
East Midlands -13 9 £188 -34.78% 3
North East +2 6 £388 +10.71% 4
ITIL Certification
UK

For the 6 months to 18 October 2018, IT contractor jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for ITIL Certification.

1 520 (100.00%) ITIL
2 164 (31.54%) Service Management
3 140 (26.92%) Windows
4 119 (22.88%) Finance
5 101 (19.42%) Microsoft
6 80 (15.38%) Active Directory
7 77 (14.81%) Service Delivery
8 69 (13.27%) ServiceNow
9 68 (13.08%) ITSM
10 67 (12.88%) Cisco
11 61 (11.73%) Microsoft Office
11 61 (11.73%) Change Management
11 61 (11.73%) Agile Software Development
12 57 (10.96%) Windows 10
13 56 (10.77%) Degree
13 56 (10.77%) Cisco Certification
14 54 (10.38%) PRINCE2
14 54 (10.38%) Office 365
15 53 (10.19%) Analytical Skills
16 52 (10.00%) Windows 7
16 52 (10.00%) Banking
17 50 (9.62%) Configuration Management
18 47 (9.04%) VMware
19 46 (8.85%) Project Management
19 46 (8.85%) Incident Management
19 46 (8.85%) Security Cleared
20 45 (8.65%) Stakeholder Management
21 44 (8.46%) SLA
22 43 (8.27%) CCNA
23 42 (8.08%) LAN

ITIL Certification
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (6.54%) MS Exchange
2 21 (4.04%) SharePoint
3 15 (2.88%) IIS
4 10 (1.92%) Exchange Server 2010
5 9 (1.73%) IBM Notes
5 9 (1.73%) Skype for Business
6 7 (1.35%) CMS
7 5 (0.96%) Exchange Server 2013
8 4 (0.77%) Tomcat
9 3 (0.58%) Apache
9 3 (0.58%) Blackberry Enterprise Server
9 3 (0.58%) Drupal
9 3 (0.58%) Exchange Server 2003
10 2 (0.38%) Exchange Server 2007
10 2 (0.38%) OpenStack
10 2 (0.38%) SharePoint 2010
10 2 (0.38%) SharePoint 2013
11 1 (0.19%) Confluence
11 1 (0.19%) Oracle Application Server
11 1 (0.19%) WebSphere
Applications
1 61 (11.73%) Microsoft Office
2 10 (1.92%) MS Visio
3 8 (1.54%) Microsoft Excel
4 7 (1.35%) Microsoft PowerPoint
5 4 (0.77%) Microsoft Project
6 2 (0.38%) Spreadsheet
7 1 (0.19%) AutoCAD
Business Applications
1 12 (2.31%) Remedy ITSM
2 3 (0.58%) SAP BPC
3 2 (0.38%) Oracle Retail
3 2 (0.38%) SAP GTS
4 1 (0.19%) Dynamics NAV
4 1 (0.19%) Infor M3
4 1 (0.19%) Maximo
4 1 (0.19%) Oracle Applications
4 1 (0.19%) Unit4 Business World
Cloud Services
1 54 (10.38%) Office 365
2 33 (6.35%) Microsoft Azure
3 13 (2.50%) Amazon AWS
4 5 (0.96%) OneDrive
5 4 (0.77%) Azure Active Directory
5 4 (0.77%) Cloud Computing
6 3 (0.58%) IaaS
6 3 (0.58%) PaaS
6 3 (0.58%) SuccessFactors
7 2 (0.38%) AWS CloudFormation
8 1 (0.19%) Azure Data Factory
8 1 (0.19%) Azure Machine Learning
8 1 (0.19%) Data Lake Analytics
8 1 (0.19%) Dynamics 365
8 1 (0.19%) G Suite
8 1 (0.19%) SaaS
Communications & Networking
1 42 (8.08%) LAN
2 33 (6.35%) WAN
3 32 (6.15%) Firewall
4 19 (3.65%) VoIP
4 19 (3.65%) VPN
5 14 (2.69%) DNS
5 14 (2.69%) TCP/IP
6 13 (2.50%) Wi-Fi
7 12 (2.31%) DHCP
7 12 (2.31%) Network Security
8 9 (1.73%) Internet
9 8 (1.54%) DMZ
9 8 (1.54%) IP Telephony
9 8 (1.54%) MPLS
9 8 (1.54%) SAN
10 7 (1.35%) Cisco Nexus
10 7 (1.35%) OSPF
10 7 (1.35%) Skype
11 6 (1.15%) F5 BIG-IP GTM
11 6 (1.15%) F5 BIG-IP LTM
Database & Business Intelligence
1 25 (4.81%) SQL Server
2 13 (2.50%) Oracle Database
3 12 (2.31%) Oracle Database 11g
4 11 (2.12%) Oracle Database 12c
4 11 (2.12%) Oracle Exadata
5 5 (0.96%) SQL Server 2008
5 5 (0.96%) SQL Server 2012
6 4 (0.77%) MySQL
6 4 (0.77%) Relational Database
7 3 (0.58%) Data Warehouse
7 3 (0.58%) Microsoft Analysis Services
7 3 (0.58%) PostgreSQL
8 2 (0.38%) BusinessObjects
8 2 (0.38%) Cosmos DB
8 2 (0.38%) Pentaho
8 2 (0.38%) SQL Server Analysis Services
8 2 (0.38%) SQL Server Integration Services
8 2 (0.38%) SQL Server Reporting Services
9 1 (0.19%) Data Lake
9 1 (0.19%) Power BI
Development Applications
1 28 (5.38%) JIRA
2 4 (0.77%) Git (software)
2 4 (0.77%) git-flow
2 4 (0.77%) GitLab
2 4 (0.77%) Visual Studio Team System
3 2 (0.38%) Bitbucket
3 2 (0.38%) Cucumber
3 2 (0.38%) Jenkins
3 2 (0.38%) TestRail
3 2 (0.38%) Toad
3 2 (0.38%) Visual Studio
4 1 (0.19%) HP UFT
4 1 (0.19%) JMeter
4 1 (0.19%) LoadRunner
4 1 (0.19%) Maven
4 1 (0.19%) MSI
4 1 (0.19%) Selenium
General
1 119 (22.88%) Finance
2 52 (10.00%) Banking
3 30 (5.77%) Telecoms
4 21 (4.04%) Legal
5 12 (2.31%) Front Office
6 10 (1.92%) Retail Banking
7 9 (1.73%) Retail
8 8 (1.54%) Automotive
8 8 (1.54%) Investment Banking
8 8 (1.54%) Private Banking
9 4 (0.77%) Advertising
9 4 (0.77%) Publishing
10 3 (0.58%) Financial Institution
10 3 (0.58%) Law
10 3 (0.58%) Marketing
11 2 (0.38%) Pharmaceutical
12 1 (0.19%) Billing
12 1 (0.19%) Digital Economy
12 1 (0.19%) Local Government
12 1 (0.19%) Manufacturing
Job Titles
1 118 (22.69%) Analyst
2 88 (16.92%) Service Manager
3 45 (8.65%) Support Analyst
4 43 (8.27%) Service Analyst
5 33 (6.35%) Architect
6 30 (5.77%) Service Desk Analyst
7 28 (5.38%) ITIL Manager
7 28 (5.38%) Service Transition Manager
7 28 (5.38%) Transition Manager
8 26 (5.00%) Project Manager
9 23 (4.42%) Developer
9 23 (4.42%) IT Manager
9 23 (4.42%) IT Support
9 23 (4.42%) Support Engineer
10 21 (4.04%) Incident Manager
11 20 (3.85%) Network Engineer
12 19 (3.65%) Services Delivery Manager
13 18 (3.46%) Delivery Manager
14 17 (3.27%) 1st Line Support Analyst
14 17 (3.27%) Solutions Architect
Libraries, Frameworks & Software Standards
1 23 (4.42%) Web Services
2 21 (4.04%) HTML
2 21 (4.04%) XML
3 19 (3.65%) REST
4 17 (3.27%) CSS
5 16 (3.08%) Ajax
5 16 (3.08%) XHTML
6 11 (2.12%) Middleware
7 6 (1.15%) SAML
8 5 (0.96%) LAMP
9 4 (0.77%) SOAP
10 3 (0.58%) HTML5
10 3 (0.58%) LDAP
10 3 (0.58%) Oracle Fusion
10 3 (0.58%) XMPP
11 2 (0.38%) .NET
11 2 (0.38%) Node.js
11 2 (0.38%) OAuth
12 1 (0.19%) JSP
12 1 (0.19%) XSLT
Miscellaneous
1 53 (10.19%) Analytical Skills
2 40 (7.69%) Data Centre
3 37 (7.12%) Self-Motivation
4 25 (4.81%) CMDB
5 18 (3.46%) Management Information System
6 14 (2.69%) Driving Licence
7 12 (2.31%) Computer Science
8 9 (1.73%) NHS
9 8 (1.54%) iPhone
10 7 (1.35%) Virtual Team
11 6 (1.15%) Blackberry
11 6 (1.15%) Mobile App
11 6 (1.15%) User Experience
12 4 (0.77%) Greenfield Project
12 4 (0.77%) Replication
13 3 (0.58%) iPad
13 3 (0.58%) Public Cloud
13 3 (0.58%) RIA
13 3 (0.58%) Smart Meter
13 3 (0.58%) Video Conferencing
Operating Systems
1 140 (26.92%) Windows
2 57 (10.96%) Windows 10
3 52 (10.00%) Windows 7
4 35 (6.73%) Windows Server
5 34 (6.54%) Linux
6 30 (5.77%) Windows Server 2008
7 17 (3.27%) Windows Server 2012
8 16 (3.08%) Unix
9 13 (2.50%) SUSE
10 12 (2.31%) Red Hat Enterprise Linux
11 10 (1.92%) Mac OS
12 4 (0.77%) Windows 8
12 4 (0.77%) Windows Server 2003
12 4 (0.77%) Windows XP
13 3 (0.58%) Android
14 2 (0.38%) Apple iOS
14 2 (0.38%) Data ONTAP
15 1 (0.19%) HPUX
15 1 (0.19%) Mac OS X
15 1 (0.19%) Windows Vista
Processes & Methodologies
1 520 (100.00%) ITIL
2 164 (31.54%) Service Management
3 77 (14.81%) Service Delivery
4 68 (13.08%) ITSM
5 61 (11.73%) Agile Software Development
5 61 (11.73%) Change Management
6 54 (10.38%) PRINCE2
7 50 (9.62%) Configuration Management
8 46 (8.85%) Incident Management
8 46 (8.85%) Project Management
9 45 (8.65%) Stakeholder Management
10 41 (7.88%) Problem Management
11 39 (7.50%) Problem-Solving
12 36 (6.92%) Disaster Recovery
13 30 (5.77%) Service Design
14 29 (5.58%) Asset Management
14 29 (5.58%) Root Cause Analysis
15 28 (5.38%) Business Continuity
16 27 (5.19%) Migration
17 22 (4.23%) ITIL V3
Programming Languages
1 31 (5.96%) PowerShell
2 29 (5.58%) SQL
3 22 (4.23%) Java
4 17 (3.27%) JavaScript
5 10 (1.92%) C
6 8 (1.54%) C#
6 8 (1.54%) C++
7 6 (1.15%) Bash Shell
8 4 (0.77%) Perl
8 4 (0.77%) Python
8 4 (0.77%) Shell Script
8 4 (0.77%) VBScript
9 2 (0.38%) PL/SQL
9 2 (0.38%) VB
10 1 (0.19%) ABAP
10 1 (0.19%) AWK
10 1 (0.19%) R
10 1 (0.19%) sed
10 1 (0.19%) U-SQL
10 1 (0.19%) VB.NET
Qualifications
1 56 (10.77%) Cisco Certification
1 56 (10.77%) Degree
2 46 (8.85%) Security Cleared
3 43 (8.27%) CCNA
4 41 (7.88%) SC Cleared
5 39 (7.50%) Microsoft Certification
6 31 (5.96%) MCSE
7 20 (3.85%) CCNP
8 15 (2.88%) PRINCE2 Practitioner
9 14 (2.69%) MCP
10 12 (2.31%) MCSA
11 9 (1.73%) Computer Science Degree
11 9 (1.73%) PRINCE2 Certification
12 8 (1.54%) VMware Certified Professional (VCP)
13 6 (1.15%) HND
13 6 (1.15%) MCITP
14 5 (0.96%) DV Cleared
14 5 (0.96%) ISEB
14 5 (0.96%) PMI Certification
15 4 (0.77%) CCIE
Quality Assurance & Compliance
1 44 (8.46%) SLA
2 13 (2.50%) Data Quality
3 9 (1.73%) QA
4 8 (1.54%) ISO/IEC 20000
5 7 (1.35%) GDPR
5 7 (1.35%) ISO/IEC 27001
6 3 (0.58%) COBIT
6 3 (0.58%) Sarbanes-Oxley
7 2 (0.38%) Cyber Essentials
7 2 (0.38%) PMO
7 2 (0.38%) PSD2
8 1 (0.19%) Cyber Essentials PLUS
8 1 (0.19%) Disclosure Scotland
8 1 (0.19%) HL7
8 1 (0.19%) ISO 22301
8 1 (0.19%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 80 (15.38%) Active Directory
2 40 (7.69%) VMware Infrastructure
3 14 (2.69%) Oracle RAC
4 12 (2.31%) Hyper-V
4 12 (2.31%) VMware ESXi
5 10 (1.92%) XenApp
6 5 (0.96%) ProxySG
7 4 (0.77%) Docker
7 4 (0.77%) Virtual Servers
7 4 (0.77%) XenDesktop
8 3 (0.58%) BitLocker
8 3 (0.58%) VMware Workstation
9 2 (0.38%) NFS
9 2 (0.38%) vCloud
9 2 (0.38%) Virtual Desktop
9 2 (0.38%) vSphere
9 2 (0.38%) Xen
9 2 (0.38%) XenServer
10 1 (0.19%) KVM
10 1 (0.19%) Microsoft App-V
Systems Management
1 23 (4.42%) SCCM
2 12 (2.31%) AirWatch
3 10 (1.92%) Single Sign-On
4 6 (1.15%) Ansible
5 5 (0.96%) NetBackup
6 4 (0.77%) Opscode Chef
6 4 (0.77%) SCOM
6 4 (0.77%) Tivoli Storage Manager
6 4 (0.77%) vCenter Server
7 3 (0.58%) Cisco CUCM
7 3 (0.58%) HP Quality Center
7 3 (0.58%) MAILsweeper
7 3 (0.58%) Puppet
7 3 (0.58%) Tivoli
8 2 (0.38%) CA Single Sign-On
8 2 (0.38%) Cisco UCCX
8 2 (0.38%) McAfee ePO
8 2 (0.38%) Microsoft Intune
8 2 (0.38%) Nessus
8 2 (0.38%) WSUS
Vendors
1 101 (19.42%) Microsoft
2 69 (13.27%) ServiceNow
3 67 (12.88%) Cisco
4 47 (9.04%) VMware
5 31 (5.96%) Citrix
6 25 (4.81%) Oracle
7 23 (4.42%) Remedy
8 20 (3.85%) SAP
8 20 (3.85%) Snow
9 15 (2.88%) HP
10 14 (2.69%) CA
11 13 (2.50%) Apple
12 12 (2.31%) Bloomberg
12 12 (2.31%) Ivanti
12 12 (2.31%) Reuters
13 11 (2.12%) Fortinet
13 11 (2.12%) Red Hat
14 10 (1.92%) CheckPoint
14 10 (1.92%) IBM
14 10 (1.92%) NetApp