The median contractor rate for a Operational Support Analyst was £340 per day in advertised job vacancies during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Operational Support Analyst
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 604 630 628
Rank change year-on-year +26 -2  
Contract jobs requiring an Operational Support Analyst 4 9 14
As % of all contract IT jobs advertised in the UK 0.009% 0.017% 0.026%
As % of the Job Titles category 0.009% 0.018% 0.027%
Number of daily rates quoted 1 5 10
Median daily rate £340 £450 £246
Median daily rate % change year-on-year -24.44% +82.74%  
UK excluding London median daily rate £340 £500 £190
% change year-on-year -32.00% +163.15%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42733 51025 51236
As % of all contract IT job vacancies advertised in the UK 94.78% 95.23% 94.83%
Number of daily rates quoted 27760 33065 30937
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £560
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1481 1587 2052
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

Operational Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Operational Support Analyst in the job title.

Job vacancy trend for Operational Support Analyst in the UK

Operational Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Operational Support Analyst.

Contractor daily rate trend for Operational Support Analyst in the UK

Operational Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Operational Support Analyst.

Contractor hourly rate trend for Operational Support Analyst in the UK

Operational Support Analyst
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operational Support Analyst within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 4 £340 -24.44% 1
South West -3 2 - -
Somerset - 2 - -
South East +12 1 - -
Havant - 1 - -
Hampshire - 1 - -
East of England - 1 £340 -
Norfolk - 1 £340 -

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, Operational Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Operational Support Analyst in the job title.

1 27 (69.23%) Windows
2 21 (53.85%) Linux
3 20 (51.28%) Unix
4 18 (46.15%) AIX
4 18 (46.15%) Windows 2000
4 18 (46.15%) Windows XP
4 18 (46.15%) Service Management
4 18 (46.15%) WebSphere
5 16 (41.03%) ITIL
5 16 (41.03%) Open Source
5 16 (41.03%) SaaS
5 16 (41.03%) PaaS
5 16 (41.03%) IaaS
6 15 (38.46%) MS Excel
6 15 (38.46%) MS PowerPoint
7 14 (35.90%) Microsoft
7 14 (35.90%) Change Management
8 13 (33.33%) ITSM
8 13 (33.33%) Agile Software Development
8 13 (33.33%) Data Management
8 13 (33.33%) DevOps
8 13 (33.33%) Analytical Skills
9 12 (30.77%) Problem Management
10 11 (28.21%) PRINCE2
11 10 (25.64%) Release Management
11 10 (25.64%) Data Analysis
12 9 (23.08%) Tandem
12 9 (23.08%) Operational Acceptance Testing
13 8 (20.51%) Continuous Improvement
13 8 (20.51%) Banking

Operational Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (46.15%) WebSphere
2 4 (10.26%) SharePoint
3 3 (7.69%) Confluence
4 2 (5.13%) BizTalk Server
4 2 (5.13%) IIS
5 1 (2.56%) MS Exchange
Applications
1 15 (38.46%) MS Excel
1 15 (38.46%) MS PowerPoint
2 2 (5.13%) MS Office
Business Applications
1 1 (2.56%) Cognos Business Intelligence
1 1 (2.56%) Cognos TM1
1 1 (2.56%) HFM
1 1 (2.56%) Oracle Financials
1 1 (2.56%) Oracle Procure-to-Pay
Cloud Services
1 16 (41.03%) IaaS
1 16 (41.03%) PaaS
1 16 (41.03%) SaaS
2 1 (2.56%) GitHub
2 1 (2.56%) Microsoft Azure
2 1 (2.56%) Office 365
Communications & Networking
1 3 (7.69%) DNS
2 1 (2.56%) Firewall
2 1 (2.56%) IP Telephony
2 1 (2.56%) LAN
2 1 (2.56%) TCP/IP
2 1 (2.56%) WAN
Database & Business Intelligence
1 5 (12.82%) Data Warehouse
2 2 (5.13%) QlikView
2 2 (5.13%) Relational Database
2 2 (5.13%) SQL Server
3 1 (2.56%) Crystal Reports
3 1 (2.56%) RDBMS
3 1 (2.56%) SQL Server Reporting Services
Development Applications
1 3 (7.69%) JIRA
2 2 (5.13%) Team Foundation Server
3 1 (2.56%) Atlassian Bamboo
3 1 (2.56%) Subversion
General
1 8 (20.51%) Banking
2 6 (15.38%) Finance
3 5 (12.82%) Investment Banking
4 4 (10.26%) Back Office
5 1 (2.56%) Financial Institution
5 1 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (12.82%) Middleware
2 1 (2.56%) FIX Protocol
Miscellaneous
1 13 (33.33%) Analytical Skills
2 9 (23.08%) Tandem
3 5 (12.82%) SWIFT
4 2 (5.13%) AS400
4 2 (5.13%) Linux Command Line
4 2 (5.13%) Management Information System
5 1 (2.56%) Client/Server
5 1 (2.56%) Data Centre
5 1 (2.56%) Equities
Operating Systems
1 27 (69.23%) Windows
2 21 (53.85%) Linux
3 20 (51.28%) Unix
4 18 (46.15%) AIX
4 18 (46.15%) Windows 2000
4 18 (46.15%) Windows XP
5 2 (5.13%) Windows Server
5 2 (5.13%) Windows Server 2008
6 1 (2.56%) Windows 7
6 1 (2.56%) Windows Server 2003
Processes & Methodologies
1 18 (46.15%) Service Management
2 16 (41.03%) ITIL
2 16 (41.03%) Open Source
3 14 (35.90%) Change Management
4 13 (33.33%) Agile Software Development
4 13 (33.33%) Data Management
4 13 (33.33%) DevOps
4 13 (33.33%) ITSM
5 12 (30.77%) Problem Management
6 11 (28.21%) PRINCE2
7 10 (25.64%) Data Analysis
7 10 (25.64%) Release Management
8 9 (23.08%) Operational Acceptance Testing
9 8 (20.51%) Continuous Improvement
10 5 (12.82%) Anti-Money Laundering
10 5 (12.82%) Cash Management
11 3 (7.69%) Business Continuity
11 3 (7.69%) Business Intelligence
11 3 (7.69%) CRM
12 2 (5.13%) Scrum
Programming Languages
1 6 (15.38%) SQL
2 2 (5.13%) Bash Shell
2 2 (5.13%) PowerShell
2 2 (5.13%) T-SQL
3 1 (2.56%) Java
Qualifications
1 3 (7.69%) BPSS Clearance
2 2 (5.13%) Degree
2 2 (5.13%) Security Cleared
Quality Assurance & Compliance
1 8 (20.51%) SLA
2 6 (15.38%) Disclosure Scotland
3 1 (2.56%) PMO
System Software
1 1 (2.56%) Active Directory
1 1 (2.56%) Cronacle
1 1 (2.56%) Tivoli Workload Scheduler
1 1 (2.56%) Virtual Desktop
1 1 (2.56%) VMware ESX
1 1 (2.56%) VMware Infrastructure
Systems Management
1 2 (5.13%) Control-M
2 1 (2.56%) Puppet
2 1 (2.56%) SCCM
2 1 (2.56%) Tivoli
Vendors
1 14 (35.90%) Microsoft
2 5 (12.82%) SmartStream
3 2 (5.13%) Sybase
3 2 (5.13%) Tableau
3 2 (5.13%) VMware
4 1 (2.56%) Avaya
4 1 (2.56%) Capita
4 1 (2.56%) Cognos
4 1 (2.56%) Epicor
4 1 (2.56%) IBM
4 1 (2.56%) Oracle