Period
to 19 November 2017

The median contractor rate for an Operational Support Analyst was £309 per day in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Operational Support Analyst
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 849 856 858
Rank change year-on-year +7 +2 -25
Contract jobs requiring an Operational Support Analyst 26 40 34
As % of all contract IT jobs advertised in the UK 0.026% 0.038% 0.030%
As % of the Job Titles category 0.027% 0.040% 0.031%
Number of daily rates quoted 13 33 21
UK median daily rate £309 £335 £260
Median daily rate % change year-on-year -7.76% +28.85% -35.20%
10th Percentile £222 £209 £91
90th Percentile £353 £548 £350
UK excluding London median daily rate £309 £335 £260
% change year-on-year -7.76% +28.85% +9.47%
Number of hourly rates quoted 11 4 0
UK median hourly rate £16.00 £15.25 -
Median hourly rate % change year-on-year +4.92% - -
UK excluding London median hourly rate £16.00 £15.00 -
% change year-on-year +6.67% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96141 99356 108750
% of contract IT jobs with a recognized job title 94.81% 94.76% 94.89%
Number of daily rates quoted 63392 64835 69190
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +2.17% +4.41% +3.73%
Number of hourly rates quoted 2869 3292 4137
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.38 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

Operational Support Analyst
Job Vacancy Trend

Job postings that featured Operational Support Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Operational Support Analyst in the UK

Operational Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Operational Support Analyst.

Contractor daily rate trend for Operational Support Analyst in the UK

Operational Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Operational Support Analyst over the 6 months to 19 November 2017.

Contractor daily rate histogram for Operational Support Analyst in the UK

Operational Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Operational Support Analyst.

Contractor hourly rate trend for Operational Support Analyst in the UK

Operational Support Analyst
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Operational Support Analyst within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 26 £309 -7.76%
UK excluding London +19 22 £309 -7.76%
North of England +42 7 - -
Yorkshire +26 7 - -
South East +13 7 £309 +52.59%
Midlands - 7 £325 -
West Midlands - 6 £363 -
London -35 4 £290 -44.76%
East of England -14 1 - -
East Midlands - 1 £200 -

Operational Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, Operational Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Operational Support Analyst in the job title.

1 14 (53.85%) Remedy
2 8 (30.77%) Concur
3 7 (26.92%) Data Centre
3 7 (26.92%) Disaster Recovery
4 6 (23.08%) AWK
4 6 (23.08%) Validation
4 6 (23.08%) Perl
4 6 (23.08%) Oracle
4 6 (23.08%) Unix
4 6 (23.08%) Client/Server
4 6 (23.08%) SQL
4 6 (23.08%) HP
4 6 (23.08%) Data Centre Operations
4 6 (23.08%) TimesTen
4 6 (23.08%) sed
4 6 (23.08%) Bash Shell
4 6 (23.08%) Korn
4 6 (23.08%) Incident Management
4 6 (23.08%) Comptel
4 6 (23.08%) Proactive Monitoring
5 3 (11.54%) TETRA
6 2 (7.69%) Finance
6 2 (7.69%) Banking
6 2 (7.69%) Security Cleared
7 1 (3.85%) Product Management
7 1 (3.85%) Retail Banking
7 1 (3.85%) Social Media
7 1 (3.85%) Unified Communications
7 1 (3.85%) Asset Management
7 1 (3.85%) NetSuite

Operational Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (3.85%) Microsoft Office
Business Applications
1 1 (3.85%) NetSuite
Communications & Networking
1 3 (11.54%) TETRA
2 1 (3.85%) FTP
2 1 (3.85%) SSL
2 1 (3.85%) Unified Communications
Database & Business Intelligence
1 6 (23.08%) TimesTen
General
1 2 (7.69%) Banking
1 2 (7.69%) Finance
2 1 (3.85%) Back Office
2 1 (3.85%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
Miscellaneous
1 7 (26.92%) Data Centre
2 6 (23.08%) Client/Server
3 1 (3.85%) Analytical Skills
3 1 (3.85%) Driving Licence
3 1 (3.85%) Equities
3 1 (3.85%) Mobile App
3 1 (3.85%) Social Media
3 1 (3.85%) User Experience
Operating Systems
1 6 (23.08%) Unix
Processes & Methodologies
1 7 (26.92%) Disaster Recovery
2 6 (23.08%) Data Centre Operations
2 6 (23.08%) Incident Management
2 6 (23.08%) Proactive Monitoring
2 6 (23.08%) Validation
3 1 (3.85%) Asset Management
3 1 (3.85%) Data Loss Prevention
3 1 (3.85%) Data Protection
3 1 (3.85%) Desktop Virtualisation
3 1 (3.85%) ERP
3 1 (3.85%) ITIL
3 1 (3.85%) Migration
3 1 (3.85%) Product Management
3 1 (3.85%) Release Management
3 1 (3.85%) Stakeholder Management
3 1 (3.85%) Ticket Management
Programming Languages
1 6 (23.08%) AWK
1 6 (23.08%) Bash Shell
1 6 (23.08%) Korn
1 6 (23.08%) Perl
1 6 (23.08%) sed
1 6 (23.08%) SQL
2 1 (3.85%) C#
2 1 (3.85%) Java
2 1 (3.85%) RPG
Qualifications
1 2 (7.69%) Security Cleared
2 1 (3.85%) SC Cleared
Systems Management
1 1 (3.85%) AppManager
1 1 (3.85%) Control-M
Vendors
1 14 (53.85%) Remedy
2 8 (30.77%) Concur
3 6 (23.08%) Comptel
3 6 (23.08%) HP
3 6 (23.08%) Oracle
4 1 (3.85%) QAD
4 1 (3.85%) SAP