Service Desk Management Contract Job Trends in England

Service Desk Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Service Desk Management skills. It covers contract job vacancies from the 6 months leading up to 23 November 2025, with comparisons to the same periods in the previous two years.

6 months to
23 Nov 2025
Same period 2024 Same period 2023
Rank 541 512 564
Rank change year-on-year -29 +52 +179
Contract jobs citing Service Desk Management 3 10 17
As % of all contract jobs in England 0.010% 0.032% 0.043%
As % of the Processes & Methodologies category 0.011% 0.037% 0.049%
Number of daily rates quoted 3 7 10
10th Percentile £262 £215 £196
25th Percentile £374 £269 £278
Median daily rate (50th Percentile) £575 £325 £350
Median % change year-on-year +76.92% -7.14% +12.90%
75th Percentile £588 £476 £400
90th Percentile - £588 £464
UK median daily rate £501 £325 £375
% change year-on-year +54.00% -13.33% +57.89%
Number of hourly rates quoted 0 0 3
10th Percentile - - £16.85
25th Percentile - - £17.75
Median hourly rate - - £19.50
75th Percentile - - £19.87
90th Percentile - - £19.94
UK median hourly rate - - £19.50

All Process and Methodology Skills
England

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,360 27,372 34,995
As % of all contract IT jobs advertised in England 90.00% 87.10% 88.77%
Number of daily rates quoted 17,349 16,711 23,948
10th Percentile £300 £313 £313
25th Percentile £405 £417 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £532
% change year-on-year -4.76% -1.22% -3.36%
Number of hourly rates quoted 1,809 1,012 1,477
10th Percentile £14.97 £15.10 £14.52
25th Percentile £17.87 £20.23 £19.06
Median hourly rate £25.15 £35.75 £44.50
Median % change year-on-year -29.65% -19.66% +25.35%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.75 £75.00 £77.50
UK median hourly rate £25.15 £34.00 £43.85
% change year-on-year -26.03% -22.46% +25.29%

Service Desk Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Service Desk Management relative to all contract IT jobs advertised in England.

Service Desk Management job vacancy trend in England

Service Desk Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Service Desk Management.

Contractor daily rate distribution trend for jobs in England citing Service Desk Management

Service Desk Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Desk Management in England over the 6 months to 23 November 2025.

Daily rate histogram for Service Desk Management in England

Service Desk Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Service Desk Management.

Contractor hourly rate distribution trend for jobs in England citing Service Desk Management

Service Desk Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the England region over the 6 months to 23 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England -34 2 £575 - 1
Yorkshire - 2 £575 -
East of England - 1 £193 -
Service Desk Management
UK

Service Desk Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (33.33%) Microsoft Exchange
Cloud Services
1 2 (66.67%) Entra ID
2 1 (33.33%) Microsoft 365
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Documentation Skills
Job Titles
1 2 (66.67%) Support Manager
2 1 (33.33%) Lead
2 1 (33.33%) Team Leader
Operating Systems
1 2 (66.67%) Mac OS
Processes & Methodologies
1 2 (66.67%) Customer Service
1 2 (66.67%) Security Patching
1 2 (66.67%) Service Delivery
2 1 (33.33%) Backlog Management
2 1 (33.33%) Coaching
2 1 (33.33%) Incident Management
2 1 (33.33%) ITSM
2 1 (33.33%) Mentoring
2 1 (33.33%) Process Improvement
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) Ticket Management
Qualifications
1 2 (66.67%) ACSP
1 2 (66.67%) ACTC
System Software
1 2 (66.67%) Active Directory
Systems Management
1 2 (66.67%) Jamf Pro
Vendors
1 3 (100.00%) Microsoft
1 3 (100.00%) ServiceNow
2 2 (66.67%) Apple