The median contractor rate for a Support Manager was £375 per day in advertised job vacancies in England during the 3 months to 25 April 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Manager
UK / England
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 541 520 555
Rank change year-on-year -21 +35  
Contract jobs requiring a Support Manager 40 99 69
As % of all contract IT jobs advertised in England 0.094% 0.19% 0.13%
As % of the Job Titles category 0.099% 0.20% 0.14%
Number of daily rates quoted 27 69 47
Median daily rate £375 £350 £365
Median daily rate % change year-on-year +7.14% -4.10%  
90% offered a daily rate of more than £232 £200 £156
10% offered a daily rate of more than £570 £481 £550
UK excluding London median daily rate £308 £345 £300
% change year-on-year -10.86% +15.00%  
Number of hourly rates quoted 0 1 4
Median hourly rate - £34.00 £18.00
Median hourly rate % change year-on-year - +88.88%  
UK excluding London median hourly rate - £34.00 £18.00
% change year-on-year - +88.88%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40438 48973 48899
As % of all contract IT job vacancies advertised in England 94.58% 95.22% 94.82%
Number of daily rates quoted 26388 32364 30133
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £270 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 1334 1394 1962
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year +2.85% -  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.33 £44.50 £42.50
UK excluding London median hourly rate £17.50 £18.00 £16.60
% change year-on-year -2.77% +8.43%  

Support Manager
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Support Manager in the job title.

Job vacancy trend for Support Manager in England

Support Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Manager in England.

Contractor daily rate trend for Support Manager in England

Support Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Support Manager in England over the 3 months to 25 April 2017.

Contractor daily rate histogram for Support Manager in England

Support Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Manager in England.

Contractor hourly rate trend for Support Manager in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the England region over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 25 £400 +14.28% 7
South East +18 10 £450 +125.00% 4
West Midlands +17 2 £210 -48.78%
East of England -9 2 £375 -11.76% 4
South West +5 1 £250 -28.05%
Support Manager
UK

Support Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 25 April 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Manager in the job title.

1 28 (34.15%) Finance
2 21 (25.61%) ITIL
3 18 (21.95%) Service Delivery
4 14 (17.07%) Project Management
5 9 (10.98%) Microsoft
5 9 (10.98%) Banking
6 8 (9.76%) Stakeholder Management
6 8 (9.76%) Service Management
7 7 (8.54%) Windows
7 7 (8.54%) Microsoft Office
7 7 (8.54%) SLA
7 7 (8.54%) Risk Management
7 7 (8.54%) Agile Software Development
8 6 (7.32%) Oracle
8 6 (7.32%) Linux
8 6 (7.32%) Microsoft Excel
8 6 (7.32%) Security Cleared
8 6 (7.32%) Network Security
8 6 (7.32%) PMO
9 5 (6.10%) Performance Management
9 5 (6.10%) Incident Management
9 5 (6.10%) QA
9 5 (6.10%) Release Management
9 5 (6.10%) PRINCE2
9 5 (6.10%) Unix
9 5 (6.10%) Programme Management
10 4 (4.88%) Billing
10 4 (4.88%) Retail
10 4 (4.88%) SharePoint
10 4 (4.88%) Process Management

Support Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.88%) SharePoint
2 2 (2.44%) SharePoint Server
3 1 (1.22%) Apache
3 1 (1.22%) BizTalk Server
3 1 (1.22%) Confluence
3 1 (1.22%) Exchange Server 2010
3 1 (1.22%) IIS
3 1 (1.22%) MS Exchange
Applications
1 7 (8.54%) Microsoft Office
2 6 (7.32%) Microsoft Excel
3 3 (3.66%) Microsoft PowerPoint
4 2 (2.44%) Microsoft Project
4 2 (2.44%) MS Visio
4 2 (2.44%) Spreadsheet
Business Applications
1 3 (3.66%) Oracle EBS R12
2 1 (1.22%) Dynamics CRM
2 1 (1.22%) Oracle BPM
2 1 (1.22%) Oracle EBS
2 1 (1.22%) Oracle ERP
2 1 (1.22%) SAP S/4HANA
2 1 (1.22%) Sonata
2 1 (1.22%) Unit4 Business World
Cloud Services
1 2 (2.44%) Office 365
2 1 (1.22%) Microsoft Azure
2 1 (1.22%) SaaS
Communications & Networking
1 6 (7.32%) Network Security
2 2 (2.44%) DNS
2 2 (2.44%) Internet
3 1 (1.22%) DHCP
3 1 (1.22%) LAN
3 1 (1.22%) Softphone
3 1 (1.22%) TCP/IP
3 1 (1.22%) WAN
3 1 (1.22%) Wireless
Database & Business Intelligence
1 2 (2.44%) SQL Server
2 1 (1.22%) MS Access
2 1 (1.22%) MySQL
2 1 (1.22%) SQL Server 2008
Development Applications
1 1 (1.22%) JIRA
1 1 (1.22%) Talend Open Studio
General
1 28 (34.15%) Finance
2 9 (10.98%) Banking
3 4 (4.88%) Billing
3 4 (4.88%) Retail
4 3 (3.66%) Retail Banking
5 1 (1.22%) Advertising
5 1 (1.22%) Financial Institution
5 1 (1.22%) Investment Banking
5 1 (1.22%) Italian Language
5 1 (1.22%) Legal
5 1 (1.22%) Manufacturing
5 1 (1.22%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.22%) LAMP
1 1 (1.22%) WS-I
Miscellaneous
1 4 (4.88%) Analytical Skills
2 2 (2.44%) CMDB
2 2 (2.44%) Greenfield Project
2 2 (2.44%) NHS
3 1 (1.22%) AS400
3 1 (1.22%) Blackberry
3 1 (1.22%) Client/Server
3 1 (1.22%) Data Centre
3 1 (1.22%) Data Structures
3 1 (1.22%) e-Learning
3 1 (1.22%) EPoS
3 1 (1.22%) FMCG
3 1 (1.22%) Mobile Computing
3 1 (1.22%) Social Media
3 1 (1.22%) Virtual Team
Operating Systems
1 7 (8.54%) Windows
2 6 (7.32%) Linux
3 5 (6.10%) Unix
4 3 (3.66%) Windows Server
5 2 (2.44%) Windows Server 2003
5 2 (2.44%) Windows Server 2008
6 1 (1.22%) Android
6 1 (1.22%) Apple iOS
6 1 (1.22%) Mac OS X
6 1 (1.22%) Windows 7
6 1 (1.22%) Windows Server 2012
Processes & Methodologies
1 21 (25.61%) ITIL
2 18 (21.95%) Service Delivery
3 14 (17.07%) Project Management
4 8 (9.76%) Service Management
4 8 (9.76%) Stakeholder Management
5 7 (8.54%) Agile Software Development
5 7 (8.54%) Risk Management
6 5 (6.10%) Incident Management
6 5 (6.10%) Performance Management
6 5 (6.10%) PRINCE2
6 5 (6.10%) Programme Management
6 5 (6.10%) Release Management
7 4 (4.88%) Migration
7 4 (4.88%) Problem Management
7 4 (4.88%) Process Management
7 4 (4.88%) Root Cause Analysis
7 4 (4.88%) SDLC
8 3 (3.66%) Change Management
8 3 (3.66%) ERP
8 3 (3.66%) ITIL V3
Programming Languages
1 3 (3.66%) SQL
2 1 (1.22%) Java
2 1 (1.22%) PHP
Qualifications
1 6 (7.32%) Security Cleared
2 3 (3.66%) SC Cleared
3 2 (2.44%) CTC Cleared
3 2 (2.44%) DV Cleared
3 2 (2.44%) ITIL Certification
3 2 (2.44%) PRINCE2 Certification
4 1 (1.22%) Degree
4 1 (1.22%) ITIL Foundation Certificate
4 1 (1.22%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (8.54%) SLA
2 6 (7.32%) PMO
3 5 (6.10%) QA
4 1 (1.22%) ISO 9001
System Software
1 2 (2.44%) Active Directory
1 2 (2.44%) VMware Infrastructure
2 1 (1.22%) Virtual Desktop
2 1 (1.22%) VMware ESX
Systems Management
1 1 (1.22%) SCCM
Vendors
1 9 (10.98%) Microsoft
2 6 (7.32%) Oracle
3 3 (3.66%) SAP
3 3 (3.66%) VMware
4 1 (1.22%) Atlassian
4 1 (1.22%) Avaya
4 1 (1.22%) Cisco
4 1 (1.22%) Citrix
4 1 (1.22%) Epicor
4 1 (1.22%) Mitel
4 1 (1.22%) ServiceNow
4 1 (1.22%) Siebel
4 1 (1.22%) Talend
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