Period
to 27 July 2017

The median contractor rate for a Support Manager was £450 per day in advertised job vacancies in England during the 6 months to 27 July 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Manager
UK > England
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 733 718 719
Rank change year-on-year -15 +1 -108
Contract jobs requiring a Support Manager 75 146 141
As % of all contract IT jobs advertised in England 0.085% 0.14% 0.14%
As % of the Job Titles category 0.090% 0.15% 0.14%
Number of daily rates quoted 61 101 106
England median daily rate £450 £375 £389
Median daily rate % change year-on-year +20.00% -3.54% -2.81%
10th Percentile £240 £190 £213
90th Percentile £675 £538 £596
UK median daily rate £450 £350 £389
% change year-on-year +28.57% -9.97% -2.81%
Number of hourly rates quoted 0 1 5
England median hourly rate - £34.00 £18.00
Median hourly rate % change year-on-year - +88.89% -12.20%
UK median hourly rate - £34.00 £18.00
% change year-on-year - +88.89% -12.20%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 83303 96531 97420
As % of all contract IT job vacancies advertised in England 94.83% 95.12% 94.87%
Number of daily rates quoted 54418 63584 61482
England median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.53% +6.25% -
10th Percentile £263 £258 £238
90th Percentile £625 £600 £588
UK median daily rate £430 £425 £400
% change year-on-year +1.18% +6.25% +1.01%
Number of hourly rates quoted 2635 2831 3798
England median hourly rate £18.35 £19.00 £17.50
Median hourly rate % change year-on-year -3.42% +8.57% +2.94%
10th Percentile £10.85 £10.50 £10.41
90th Percentile £48.75 £46.50 £44.50
UK median hourly rate £18.50 £19.00 £17.50
% change year-on-year -2.63% +8.57% +2.94%

Support Manager
Job Vacancy Trend in England

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Support Manager in England

Support Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Manager in England.

Contractor daily rate trend for Support Manager in England

Support Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Support Manager in England over the 6 months to 27 July 2017.

Contractor daily rate histogram for Support Manager in England

Support Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Manager in England.

Contractor hourly rate trend for Support Manager in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the England region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -31 37 £475 +35.71% 8
South East +5 11 £378 +16.15% 5
Midlands +10 10 £500 +17.65% 2
South West +13 8 £415 +18.57% 2
East Midlands -3 7 £500 +23.08%
North of England +45 5 £500 +31.15% 1
East of England -5 4 £363 -6.45%
Yorkshire +38 3 £406 +8.33%
North West +29 2 £500 +29.03% 1
West Midlands +25 2 £210 -50.59% 2
Support Manager
UK

Support Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 27 July 2017, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Manager in the job title.

1 22 (29.33%) ITIL
2 21 (28.00%) Finance
3 12 (16.00%) Service Delivery
4 10 (13.33%) Service Management
4 10 (13.33%) Project Management
5 9 (12.00%) Oracle
6 8 (10.67%) Windows
6 8 (10.67%) Microsoft Excel
6 8 (10.67%) SLA
7 7 (9.33%) SAP
7 7 (9.33%) Banking
7 7 (9.33%) Risk Management
7 7 (9.33%) Change Management
7 7 (9.33%) Analytical Skills
7 7 (9.33%) PMO
8 6 (8.00%) Network Security
8 6 (8.00%) Microsoft PowerPoint
8 6 (8.00%) Incident Management
8 6 (8.00%) Stakeholder Management
8 6 (8.00%) Microsoft Office
8 6 (8.00%) Microsoft
9 5 (6.67%) Programme Management
9 5 (6.67%) Migration
9 5 (6.67%) Oracle EBS R12
10 4 (5.33%) Line Management
10 4 (5.33%) SDLC
10 4 (5.33%) Waterfall
10 4 (5.33%) Release Management
10 4 (5.33%) Resource Management
10 4 (5.33%) Agile Software Development

Support Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.67%) MS Exchange
2 1 (1.33%) Skype for Business
Applications
1 8 (10.67%) Microsoft Excel
2 6 (8.00%) Microsoft Office
2 6 (8.00%) Microsoft PowerPoint
3 3 (4.00%) MS Visio
4 2 (2.67%) Spreadsheet
Business Applications
1 5 (6.67%) Oracle EBS R12
2 2 (2.67%) Oracle EBS
3 1 (1.33%) Oracle BPM
3 1 (1.33%) Oracle ERP
3 1 (1.33%) SAP S/4HANA
3 1 (1.33%) SAP SM
3 1 (1.33%) Sonata
3 1 (1.33%) Unit4 Business World
Cloud Services
1 2 (2.67%) Office 365
Communications & Networking
1 6 (8.00%) Network Security
2 4 (5.33%) LAN
2 4 (5.33%) WAN
3 3 (4.00%) Firewall
4 2 (2.67%) DHCP
4 2 (2.67%) DNS
4 2 (2.67%) Internet
4 2 (2.67%) iSCSI
4 2 (2.67%) PBX
4 2 (2.67%) SAN
4 2 (2.67%) TCP/IP
4 2 (2.67%) VoIP
4 2 (2.67%) Wireless
5 1 (1.33%) BGP
5 1 (1.33%) Cisco IOS
5 1 (1.33%) IOS XR
5 1 (1.33%) OSPF
5 1 (1.33%) Skype
5 1 (1.33%) VLAN
5 1 (1.33%) VPN
Database & Business Intelligence
1 2 (2.67%) SQL Server
2 1 (1.33%) Blockchain
2 1 (1.33%) KDB
2 1 (1.33%) SQL Server 2008
2 1 (1.33%) SSDT
General
1 21 (28.00%) Finance
2 7 (9.33%) Banking
3 3 (4.00%) Manufacturing
3 3 (4.00%) Retail
4 2 (2.67%) Financial Institution
4 2 (2.67%) Front Office
4 2 (2.67%) Legal
4 2 (2.67%) Telecoms
5 1 (1.33%) Advertising
5 1 (1.33%) Back Office
5 1 (1.33%) Investment Banking
5 1 (1.33%) Italian Language
5 1 (1.33%) Law
5 1 (1.33%) Retail Banking
Miscellaneous
1 7 (9.33%) Analytical Skills
2 2 (2.67%) CMDB
2 2 (2.67%) Driving Licence
3 1 (1.33%) AS400
3 1 (1.33%) Blackberry
3 1 (1.33%) Computer Science
3 1 (1.33%) Data Centre
3 1 (1.33%) Data Structures
3 1 (1.33%) Derivative
3 1 (1.33%) EPoS
3 1 (1.33%) Equities
3 1 (1.33%) Fintech
3 1 (1.33%) FMCG
3 1 (1.33%) Foreign Exchange (FX)
3 1 (1.33%) Greenfield Project
3 1 (1.33%) NHS
3 1 (1.33%) User Experience
3 1 (1.33%) Virtual Team
Operating Systems
1 8 (10.67%) Windows
2 2 (2.67%) Windows Server
3 1 (1.33%) Linux
3 1 (1.33%) Mac OS
3 1 (1.33%) Unix
3 1 (1.33%) Windows 7
3 1 (1.33%) Windows Server 2003
3 1 (1.33%) Windows Server 2008
3 1 (1.33%) Windows Server 2012
Processes & Methodologies
1 22 (29.33%) ITIL
2 12 (16.00%) Service Delivery
3 10 (13.33%) Project Management
3 10 (13.33%) Service Management
4 7 (9.33%) Change Management
4 7 (9.33%) Risk Management
5 6 (8.00%) Incident Management
5 6 (8.00%) Stakeholder Management
6 5 (6.67%) Migration
6 5 (6.67%) Programme Management
7 4 (5.33%) Agile Software Development
7 4 (5.33%) ERP
7 4 (5.33%) Line Management
7 4 (5.33%) PRINCE2
7 4 (5.33%) Release Management
7 4 (5.33%) Resource Management
7 4 (5.33%) SDLC
7 4 (5.33%) Waterfall
8 3 (4.00%) Continuous Improvement
8 3 (4.00%) People Management
Programming Languages
1 3 (4.00%) SQL
2 1 (1.33%) Java
Qualifications
1 2 (2.67%) Degree
1 2 (2.67%) PRINCE2 Certification
2 1 (1.33%) A+ Certification
2 1 (1.33%) CCIE
2 1 (1.33%) CCIP
2 1 (1.33%) CCNP
2 1 (1.33%) Cisco Certification
2 1 (1.33%) Computer Science Degree
2 1 (1.33%) ITIL Certification
2 1 (1.33%) ITIL Foundation Certificate
2 1 (1.33%) MCSE
2 1 (1.33%) Microsoft Certification
2 1 (1.33%) Security Cleared
Quality Assurance & Compliance
1 8 (10.67%) SLA
2 7 (9.33%) PMO
3 2 (2.67%) Sarbanes-Oxley
4 1 (1.33%) ISO 9001
4 1 (1.33%) QA
System Software
1 4 (5.33%) Active Directory
2 2 (2.67%) Hyper-V
Systems Management
1 3 (4.00%) SCCM
2 2 (2.67%) WSUS
3 1 (1.33%) Systems Management Server (SMS)
Vendors
1 9 (12.00%) Oracle
2 7 (9.33%) SAP
3 6 (8.00%) Microsoft
4 4 (5.33%) Cisco
5 3 (4.00%) ServiceNow
6 2 (2.67%) Citrix
6 2 (2.67%) Dell
6 2 (2.67%) EqualLogic
6 2 (2.67%) SonicWALL
6 2 (2.67%) Veeam
7 1 (1.33%) Apple
7 1 (1.33%) Avaya
7 1 (1.33%) BT
7 1 (1.33%) Meraki
7 1 (1.33%) Ruckus Wireless
7 1 (1.33%) Siebel
7 1 (1.33%) Siemens
7 1 (1.33%) VMware
7 1 (1.33%) ZyXEL
London
Real Staffing
Rate: competitive
Posted: 3 days ago