Period
to 17 January 2018

The median contractor rate for a Support Manager was £400 per day in advertised job vacancies in England during the 6 months to 17 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Manager
UK > England
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 751 722 679
Rank change year-on-year -29 -43 +13
Contract jobs requiring a Support Manager 85 112 172
As % of all contract IT jobs advertised in England 0.092% 0.12% 0.18%
As % of the Job Titles category 0.097% 0.13% 0.19%
Number of daily rates quoted 51 76 127
England median daily rate £400 £390 £425
Median daily rate % change year-on-year +2.56% -8.24% +6.25%
10th Percentile £260 £238 £230
90th Percentile £588 £538 £550
UK median daily rate £400 £390 £425
% change year-on-year +2.56% -8.24% +9.68%
Number of hourly rates quoted 0 0 5
England median hourly rate - - £17.00
UK median hourly rate - - £17.00

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 87,524 85,696 92,649
% of contract IT jobs with a recognized job title 94.75% 94.76% 95.05%
Number of daily rates quoted 58,725 56,452 59,910
England median daily rate £450 £425 £416
Median daily rate % change year-on-year +5.88% +2.29% +3.88%
10th Percentile £263 £256 £250
90th Percentile £638 £609 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 2,539 2,913 3,545
England median hourly rate £18.50 £18.38 £18.25
Median hourly rate % change year-on-year +0.68% +0.68% +10.61%
10th Percentile £10.79 £10.50 £10.50
90th Percentile £47.83 £47.00 £46.25
UK median hourly rate £18.50 £18.00 £18.51
% change year-on-year +2.78% -2.76% +12.18%

Support Manager
Job Vacancy Trend in England

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Support Manager in England

Support Manager
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Manager in England.

Contractor daily rate trend for Support Manager in England

Support Manager
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Support Manager in England over the 6 months to 17 January 2018.

Contractor daily rate histogram for Support Manager in England

Support Manager
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Manager in England.

Contractor hourly rate trend for Support Manager in England

Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Manager within the England region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -37 34 £400 +6.67% 19
North of England +53 15 £550 +39.68% 5
South East -23 15 £400 -5.88% 15
North West +20 11 £581 +45.31% 4
Midlands -3 11 £500 +2.56% 5
East Midlands -3 6 £500 - 3
East of England -23 5 £300 -13.67% 8
South West +2 4 £300 -17.24% 3
West Midlands -3 4 £458 -3.68% 2
North East +55 3 £258 -26.43%
Yorkshire +19 1 £375 - 1
Support Manager
UK

Support Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 17 January 2018, Support Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Manager in the job title.

1 34 (40.00%) ITIL
2 23 (27.06%) Finance
3 18 (21.18%) ERP
4 16 (18.82%) Service Delivery
5 15 (17.65%) Windows
5 15 (17.65%) Microsoft
6 13 (15.29%) Oracle
6 13 (15.29%) Incident Management
7 12 (14.12%) ITSM
8 10 (11.76%) Programme Management
8 10 (11.76%) PRINCE2
8 10 (11.76%) SLA
9 9 (10.59%) SQL
9 9 (10.59%) Change Management
9 9 (10.59%) Agile Software Development
9 9 (10.59%) Line Management
10 8 (9.41%) Back Office
10 8 (9.41%) Active Directory
10 8 (9.41%) Unit4 Business World
11 7 (8.24%) SQL Server
11 7 (8.24%) Stakeholder Management
11 7 (8.24%) Service Management
11 7 (8.24%) PRINCE2 Practitioner
12 6 (7.06%) Project Management
12 6 (7.06%) Microsoft Office
12 6 (7.06%) SAP
12 6 (7.06%) BizTalk Server
13 5 (5.88%) Oracle Reports
13 5 (5.88%) Risk Management
13 5 (5.88%) Telecoms

Support Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.06%) BizTalk Server
2 3 (3.53%) MS Exchange
3 2 (2.35%) SharePoint
4 1 (1.18%) Cloud Foundry
4 1 (1.18%) CMS
4 1 (1.18%) Confluence
4 1 (1.18%) Oracle Workflow
4 1 (1.18%) WebSphere
Applications
1 6 (7.06%) Microsoft Office
2 2 (2.35%) Microsoft Excel
3 1 (1.18%) MS Visio
3 1 (1.18%) Spreadsheet
Business Applications
1 8 (9.41%) Unit4 Business World
2 4 (4.71%) Oracle Applications
2 4 (4.71%) Oracle EBS
2 4 (4.71%) Oracle EBS R12
3 3 (3.53%) SAP MM
3 3 (3.53%) thinkFolio
4 2 (2.35%) SAP FSCM
5 1 (1.18%) assyst
5 1 (1.18%) Dynamics AX
5 1 (1.18%) HFM
5 1 (1.18%) Oracle ERP
5 1 (1.18%) SAP CO
5 1 (1.18%) SAP FI
5 1 (1.18%) SAP FI/CO
5 1 (1.18%) SAP SD
5 1 (1.18%) SAP SM
Cloud Services
1 5 (5.88%) Microsoft Azure
2 4 (4.71%) Office 365
3 3 (3.53%) Amazon AWS
4 2 (2.35%) Google Cloud Platform
5 1 (1.18%) GitHub
5 1 (1.18%) PaaS
Communications & Networking
1 2 (2.35%) Firewall
1 2 (2.35%) PBX
1 2 (2.35%) VoIP
2 1 (1.18%) ISDN
2 1 (1.18%) LAN
2 1 (1.18%) SMS
2 1 (1.18%) TCP/IP
2 1 (1.18%) WAN
Database & Business Intelligence
1 7 (8.24%) SQL Server
2 5 (5.88%) Oracle Reports
3 3 (3.53%) Big Data
3 3 (3.53%) SQL Server 2008
3 3 (3.53%) SQL Server Reporting Services
4 1 (1.18%) Azure SQL Database
4 1 (1.18%) DataStage
4 1 (1.18%) Hadoop
4 1 (1.18%) MS Access
4 1 (1.18%) MySQL
4 1 (1.18%) Oracle BI EE
4 1 (1.18%) Oracle Discoverer
4 1 (1.18%) SSDT
Development Applications
1 4 (4.71%) Oracle Forms
2 2 (2.35%) MSI
3 1 (1.18%) Jenkins
3 1 (1.18%) JIRA
3 1 (1.18%) SonarQube
General
1 23 (27.06%) Finance
2 8 (9.41%) Back Office
3 5 (5.88%) Local Government
3 5 (5.88%) Telecoms
4 4 (4.71%) Banking
5 3 (3.53%) Front Office
5 3 (3.53%) Legal
5 3 (3.53%) Manufacturing
6 2 (2.35%) Billing
6 2 (2.35%) Law
6 2 (2.35%) Retail
6 2 (2.35%) Retail Banking
7 1 (1.18%) Advertising
7 1 (1.18%) Electronics
7 1 (1.18%) French Language
7 1 (1.18%) German Language
7 1 (1.18%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.35%) Middleware
2 1 (1.18%) J2EE
2 1 (1.18%) Web Services
Miscellaneous
1 4 (4.71%) Analytical Skills
1 4 (4.71%) Mobile App
2 3 (3.53%) Management Information System
3 2 (2.35%) Public Cloud
3 2 (2.35%) Video Conferencing
3 2 (2.35%) Virtual Team
4 1 (1.18%) Data Protection Act
4 1 (1.18%) FMCG
4 1 (1.18%) Foreign Exchange (FX)
4 1 (1.18%) Freedom of Information
4 1 (1.18%) Life Science
4 1 (1.18%) NHS
Operating Systems
1 15 (17.65%) Windows
2 5 (5.88%) Windows Server
3 4 (4.71%) AIX
4 3 (3.53%) Windows Server 2012
5 2 (2.35%) Windows Vista
6 1 (1.18%) Apple iOS
6 1 (1.18%) Linux
6 1 (1.18%) Unix
6 1 (1.18%) Windows 10
6 1 (1.18%) Windows 7
6 1 (1.18%) Windows Server 2008
Processes & Methodologies
1 34 (40.00%) ITIL
2 18 (21.18%) ERP
3 16 (18.82%) Service Delivery
4 13 (15.29%) Incident Management
5 12 (14.12%) ITSM
6 10 (11.76%) PRINCE2
6 10 (11.76%) Programme Management
7 9 (10.59%) Agile Software Development
7 9 (10.59%) Change Management
7 9 (10.59%) Line Management
8 7 (8.24%) Service Management
8 7 (8.24%) Stakeholder Management
9 6 (7.06%) Project Management
10 5 (5.88%) Risk Management
10 5 (5.88%) Root Cause Analysis
11 4 (4.71%) Asset Management
11 4 (4.71%) DevOps
11 4 (4.71%) Supplier Management
12 3 (3.53%) Problem Management
12 3 (3.53%) Security Management
Programming Languages
1 9 (10.59%) SQL
2 3 (3.53%) T-SQL
3 2 (2.35%) Java
3 2 (2.35%) PowerShell
4 1 (1.18%) ABAP
4 1 (1.18%) C
4 1 (1.18%) Shell Script
Qualifications
1 7 (8.24%) PRINCE2 Practitioner
2 5 (5.88%) Security Cleared
3 4 (4.71%) Degree
4 3 (3.53%) SC Cleared
5 2 (2.35%) DBS Check
5 2 (2.35%) DV Cleared
5 2 (2.35%) MCSE
5 2 (2.35%) Microsoft Certification
6 1 (1.18%) A+ Certification
6 1 (1.18%) ACCA
6 1 (1.18%) CCENT
6 1 (1.18%) CCNA
6 1 (1.18%) CIMA
6 1 (1.18%) Cisco Certification
6 1 (1.18%) ITIL Certification
6 1 (1.18%) ITIL Foundation Certificate
6 1 (1.18%) MCDST
6 1 (1.18%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (11.76%) SLA
2 5 (5.88%) GDPR
3 3 (3.53%) Data Quality
3 3 (3.53%) PMO
System Software
1 8 (9.41%) Active Directory
2 2 (2.35%) VMware Infrastructure
3 1 (1.18%) Hyper-V
3 1 (1.18%) Virtual Desktop
3 1 (1.18%) Virtual Servers
Systems Management
1 2 (2.35%) OpenView Configuration Management
1 2 (2.35%) Oracle RMAN
1 2 (2.35%) SCCM
2 1 (1.18%) Control-M
2 1 (1.18%) Systems Management Server (SMS)
2 1 (1.18%) TeamSite
Vendors
1 15 (17.65%) Microsoft
2 13 (15.29%) Oracle
3 6 (7.06%) SAP
4 4 (4.71%) Citrix
5 3 (3.53%) HP
6 2 (2.35%) Google
6 2 (2.35%) Lumension
6 2 (2.35%) McAfee
6 2 (2.35%) ServiceNow
6 2 (2.35%) VMware
7 1 (1.18%) Avaya
7 1 (1.18%) Bloomberg
7 1 (1.18%) BT
7 1 (1.18%) Cisco
7 1 (1.18%) IBM
7 1 (1.18%) Meraki
7 1 (1.18%) Mitel
7 1 (1.18%) Reuters
7 1 (1.18%) Sun
7 1 (1.18%) Wyse